Used Cars for Sale at PINE BELT NISSAN KEYPORT in Keyport, NJ
PINE BELT NISSAN KEYPORT of Keyport offers you the opportunity to find used cars by PINE BELT NISSAN KEYPORT. PINE BELT NISSAN KEYPORT is a trusted dealership serving clients throughout Keyport, in search of certified used cars. Also, PINE BELT NISSAN KEYPORT is a very reliable dealer recognized to offer you a huge selection of affordable, reliable used cars. You can filter the listings by used cars for sale by PINE BELT NISSAN KEYPORT to get the affordable car that is right for you.
Location: 111 Highway 36, Keyport, NJ 07735
Phone: (173) 249-7361
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What’s more, PINE BELT NISSAN KEYPORT of Keyport has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from PINE BELT NISSAN KEYPORT. Check out the listings today to find the right car for yourself. PINE BELT NISSAN KEYPORT is definitely the best place to buy used cars online.
Brooke
Dec 1, 2016
Very courteous and knowledgable. No pressure. Eduardo and Rich efficient and very nice people. They worked with me and answered all my questions and made me very happy with my purchase
Pmejskills
Nov 30, 2016
Very professional atmosphere. No nonsense offers, dealership stands by their website special offerings. Very expeditious processing upon arriving at a price. Overall a very comfortable experience.
Matawan 2
Nov 22, 2016
Suzanne Reynolds helped us with the purchase of our 2016 Pathfinder, as our regular salesman Fred Hansman is out on medical leave . Sue was great & we had another outstanding Pine Belt Nissan experience !
MariDee1492
Nov 20, 2016
Suzanne was wonderful to work with! I recently leased a 2016 Nissan Rogue SL and she gave us the best deal out there. She didn't pressure us at all, neither did her managers, unlike other dealerships. Overall, it was a great experience!
Clarissagarito
Nov 17, 2016
I recently bought a "new to me" 2015 Nissan Sentra from this establishment. Not only is the show room beautiful and spotless, our saleswoman Suzanne Reynolds was so up front, honest and very accommodating. We went on the last day of the month which was busy for them already and wasn't there very long at all! Suzanne Reynolds has a great relationship with the other employees and they work very well together. It was a pleasure working with her and the rest of the staff! When it's time for another car she is who I will be going back to for sure!! Thank you!!
Jsoms23
Nov 16, 2016
I came in to trade in my Altima for a new pathfinder. Steve who was my salesman was excellent and made it very easy to deal with.
Melissabalestrieri26
Nov 16, 2016
They are such helpful people they really care to get you the car you want and are alwyas willing to take their time in order for you to find the perfect car fit for you and your family. Definitely a great dealership with great people!
Bigblue78
Nov 15, 2016
Sue was wonderful during the whole process. Any questions or concerns I had she was able to answer or take care of them. I will def. go back to her when my lease is up.
ganessahans
Nov 15, 2016
I recently leased a brand new 2016 Nissan Sentra, with Sue Reynolds as my sales woman! She is down to earth, funny, and patient which are essential qualities to an easy, stress-free car buying experience. This was my first time ever leasing a car, as I am only 18 years-old.I was very nervous that a sales person would notice how young I was and not take me seriously, but Sue did just the opposite. She connected with me, reassuring me that I would leave Pine Belt Nissan in Keyport with the car of my dreams!!! I did just that! Sue was able to answer all of my questions! I am excited to go back to her once my lease is up! Sue rocks!!
itzmylife327
Nov 12, 2016
Sue Reynolds Really took great care of me. She got me the best deal I couldve gotten & I couldnt be happier...I recommend her to anyone
Sheila Jennings
Nov 10, 2016
I purchased a Certified Pre-owned Nissan. Mr. Mandez Jones made my buying experience very comfortable, he was very courteous, patient and so professional. I will be recommending this dealership.
johnh0321
Nov 7, 2016
I leased a Nissan Rogue from Pine Belt Nissan of Keyport and Suzanne was my sales rep. She did an excellent job answering the many questions I had as I was torn between an Altima and a Rogue. She gave me time to figure out what I wanted to do and after I did decide the process went smooth, fast and was the best car buying (leasing) experience I have had to date.
Joeconte
Nov 3, 2016
I would highly recommend Pine Belt Nissan. The entire staff are both professional and courteous. They go out of their way to give the best service possible
Lucas123
Nov 2, 2016
I just recently purchased a preowned Nissan, and was very impressed with the professionalism of my sales associate Kevin Geiger. we are happy with their purchase, thank you very much Kevin great job!
Mia3518
Nov 1, 2016
my experience at this dealer ship was wonderful to say the least . MaryJean was a very respectful kind and nice lady that understood and helped me very much. she was great with you every need. . the customer service was outstanding. I would highly recommend her and this dealership to all my friends
Mattyk980
Oct 31, 2016
Great experience and staff! I bought 2 cars here over the last year. On both occasions I was helped by Lamont. He is the man!
Richard Egan
Oct 31, 2016
Just as many others out there, I dread buying vehicles from dealerships. Nothing is ever as advertised and once there, they try to pressure you into buying every little gadget or "maintenance contract" under the sun. Well, to my surprise, sales associate Suzanne Reynolds was none of that! She was extremely pleasant, knowledgeable, and professional. She walked me through the entire process, explained every detail, and didn't push me into anything. She actually listened to what "I" wanted, and delivered! Thank you Suzanne, I hope this dealership understands and appreciates just how valuable you are. Good luck moving forward and when I'm in the market for another vehicle, I will definitely be looking you up!
Travellor1
Oct 31, 2016
Sales man Nick new guy Very nice personable He's a keeper, he listened to what we were looking for and he went back and forth and helped us to get the car I wanted at a price I could afford
Jgranito
Oct 30, 2016
Pine Belt Nissan is the easiest and friendliest place to bring your car. I've had the pleasure of dealing with Erik Fetterman (Service Manager) for the past 3 years. He always greats me with a smile, and hardly ever a wait to take my car in for service. He Also gets someone to drive me home if the car has to stay longer than I can wait. Best part is I bring all of my family's cars - and they are all different brands - Lexus, Infinty, and Dodge. Always a fair price, and the work is done right the first time. I would highly recommend this dealership for servicing any vehicle ... And ask for Erik - he's fantastic. Thanks, Jim G
Taylor DeFeo
Oct 24, 2016
I worked with Nick, Tim, and Marco, they were amazing! They helped me with my new lease and worked everything it for the trade of my old car. I got everything I was looking for in my new car, all in my price range! I would definitely recommend Pine Belt to anyone looking for a new car!
TMP723
Oct 24, 2016
I recently purchased a car from Nissan is Keyport. My sales associate was Suzanne Reynolds, and she made me feel so at ease. I live local to keyport so I've been to this dealership multiple times and I never met someone that made me want to purchase a car from them, until I started speaking to Suzanne. I knew I could rely on her to get me the information/requests that I needed. She went above and beyond to help my family and I. There was a bbq at Nissan that day and she went and made a plate of food for my grandfather while we were waiting. She has such a positive and trusting demeanor. GREAT EXPERIENCE ++++++++
Brian Crahan
Oct 19, 2016
I bought a used nissan altima from here the other day, Jim Brower is the man. He walked around with my Dad and I for a while checking out cars until I saw one that I really liked. We took it for a test drive and I was sold on it. He wasn't pushy or trying to sell me a line of bs, he was straight up with me which is rad. Everyone else was also super nice aswell. If you're looking for a quality used car I'd definitely check this place out
bridgidroth
Oct 13, 2016
I've bought 3 cars from Pine Belt Nissan and have always been very happy with the experience and the service afterward. But a few weeks ago I received an email stating that they had a "special deal" put together just for me because I was such a good and loyal customer! I could trade up to a newer model, all I had to do was bring in my car, sign a few papers, and drive out in my new car, keeping the same or even lowering my payments! I know that when something sounds too good to be true, it probably is, so I should have known better. I printed out the email as instructed, brought it to the dealership, and no one knew what I was talking about. They passed me off to several different people before I ended up with the guy who actually sent the email. Turns out this "special deal" was just a straight forward trade-in, requiring a large down payment if I wanted my payments to stay the same. Needless to say, I left with the same car, and a slightly bad taste in my mouth for car salesmen. Even with this not so great experience, I must say I am happy overall with the service at Pine Belt, and will continue to do business there.
Joseph2
Oct 13, 2016
I bought a brand new nissan xterra in 2000 and felt it was time for an upgrade. I went back to pine belt nissan in October of 2016 because of my previous experience in 2000. They were great back then and are great even now. I dealt with different associates this time than I did last time, and they did not disappoint again. Jim Brower was patient and gave us his full attention during our visit. My wife and I did our research and knew what we were going in for and the price we were willing to pay. They (we dealt with Nick the manager and Jim associate) far exceeded our expectations, gave us great options and were extremely courteous. I would highly recommend this dealership to anyone looking for a vehicle. Thanks guys
vitprz
Oct 12, 2016
We have purchased and dealt with several different types of dealerships - from Chevy to vovlo and Audi. This was by far the best experience we had - efficient, no haggling required and superb customer service. Tim is a great salesman and we will definitely be back in the near future.
Cait J
Oct 11, 2016
This was the easiest car buying experience I have ever had! No back and forth for hours, I got the car I wanted, the color I wanted, not one issue! I will most definitely buy from them again.
Champ319
Oct 11, 2016
This is the second time that we purchased a car at Pine Belt Nissan. Both experiences were excellent. Very professional, nice salesman. Our latest salesman, Jed has been an absolute gentleman. Great place . He even went to the trouble of dropping the spare key off at our house on the way home.
Corinne Sydor
Oct 11, 2016
Suzanne was amazing! Best and easiest deal EVER.. she is truly an asset to your team! I would recommend her to all my friends and family for sure!
Fran s
Oct 6, 2016
Sue was amazing. Professional, efficient,And trust worthy. Great follow-thru.Sue was genuine and knowledgeable.She made the car buying experience pleasant,which typically can be very stressful
LisaG
Oct 5, 2016
I had never leased a vehicle before and I only had a 2008 Volvo S40 as a trade. Car was not in the best shape either.Suzanne Reynolds was able to get me into the Rouge I wanted with no money down and madeit possible to keep my payments where they were with the Volvo as well as pay off my existing loan. She was professional, patient and made the whole experience pleasant.I have and will continue to recommended her to my family and friends. She truly is a STAR!
Diane_Fox
Oct 4, 2016
I was extremely impressed with my sales rep Sue Reynolds. She was very responsive, attentive to detail and pleasant to deal with. Will recommend my friends to Sue and to others in the market for a new Nissan.
Nancy
Oct 3, 2016
My experience at Pine Belt was excellent everyone there was wonderful and very friendly.I worked with Tim and Rich they were both exceptional. I will be back.
Leslie57
Sep 27, 2016
I have leased 4 Nissans from pinebelt Nissan in keyport..and my experience has gotten better with each one..thank you..very professional and great employees and management!
DJ44
Sep 21, 2016
My daughter knew I was looking to buy a new car, so she recommended Pink Belt Nissan. She was recently there with her mother in law who purchased a new vehicle. They both told me how great the service was. I must admit I was somewhat sceptical, but I decided to come give it a try. To my amazement they certainly did deliver quality service. My salesperson, Luis Rosario, was top notch. I couldn't have asked for better. All in all I would definitely recommend going to Pine Belt Nissan for a great car buying experience.
Playtime
Sep 19, 2016
I've leased 3 cars from this dealership and they always been able to work with me and give me the best deal ever everyone there are helpful and great to work with
Cupo1130
Sep 14, 2016
I went in the other day planning on buying a car I wasn't 100% sure on what I wanted but my saleswomen Sue was very accommodating to all of my needs and the process was quick and I received my car the very same day I reccomend this place to anyone who wants to avoid the headaches the other dealerships put you through !!
janice & Gary K
Sep 6, 2016
Everyone there was great ! Very professional and friendly and catered to our needs .Steve again did a great job in selling us our 5th nissan from Pine Belt .
NewFrontier
Sep 6, 2016
Great sales staff and business managers. Upfront the whole way! Also got really good deal. It was a very busy day and Jed and Chaim were helpful and made the sale go smooth.
Robert J Nugent
Sep 3, 2016
Pine Belt Nissan of Keyport is the best place to shop for new and used cars. When arriving at Pine Belt Nissan, I was greed with great customer serves. They are a great car dealership that's willing to work with you: financial budget, quality of car, and with the million of questions being asked. I would also like to thank Mark Rousseau who went way beyond to make sure I made the right decision when purchasing my new 2016 Nissan Sentra SV. He helped me understand the financial part of owning a new car, great deal on both trading in my old car and getting the new car. Mark also took time out to explain all the technical functions in the new car. If you are going to buy a new or used car, please ask for Mark Rousseau; you wont regret it!!!!! I'd also like to thank Marco Soriano for helping me with the actual financial papers too.
Ldm521
Sep 1, 2016
This is my 4th vehicle purchased at Pinebelt. Thanks to Manager Nick Cataldo and salesman Mandez Jones for making this a stress free process. Thanks again
Igor
Aug 31, 2016
Great people from phone handling to selling .No gimmick's, they told - they did.Steve was great . I was in and out in a few hours with new car . Will definitely recommend to my friends .
Boris1908
Aug 29, 2016
Came to buy 2 cars and bought 2 cars for reasonable price Everybody was very nice and patient I took time to test drive a few cars until I made up my mind
Curley
Aug 28, 2016
I was first referred to Matt Clifton, General Sales Manager, who put in me in touch with salesman, Tim Rourke. Tim called me right away and after hearing what I was looking for and my budget, called me back a short time later with the information I was looking for. Everything was to my liking and agreed to come in on the following Saturday to conclude the deal. From the moment I walked into the showroom, I was greeted warmly before being introduced to Tim. After he greeted me and my daughter, Romy, he showed us our new Sentra. Romy and I were very pleased! Next we were taken to finance, were we met Kevin Morey. Despite what I had heard about going into finance, I was pleased that it was just the opposite. No pressure. After Tim explained the features of the car, Romy and I drove home happily. I would recommend Pine Belt Nissan and Tim Rourke to anyone looking to bur or lease a Nissan!
Jihane Sfeir
Aug 27, 2016
Fred showed a very excellent salesmanship. He made our shopping easy and fun. He went over and beyond to find me a car that suited my preferences.
Lushmonster
Aug 26, 2016
We returned to Pine Belt Nissan for the second time in a year because our first experience was outstanding! This time it may have actually managed to top the first experience. Taking on a second new car loan within a year really was gonna push the limits of the family budget. Franz Crane, Matt Clifton, and Cheim Sonnenblick worked together to get us into a car suited to our needs and at the right price! Even though the dealership is a bit far from where we live, it's worth the trip. This is the only place we will purchase a car from and we have reffered our friends as well.
Acs108
Aug 23, 2016
Great experience! no stress! Jed made my purchase an easy one. He went above and beyond for me and I left there very happy and satisfied in my new rogue
Giulia
Aug 19, 2016
Smooth process no pressure I felt Walter was professional and exceptional! I will recommend pine belt Nissan and to ask for Walter I will be back soon I can't remember the finance managers name but he was great too as well as nick the manager
Rachel D
Aug 18, 2016
Fantastic experience. Chris Ranucci was the most professional and kind sales person I have ever dealt with. I have lease more cars that I can count, but this was the best . Their process was fast and easy no big sales pressure. I can't wait to lease with him again. last but not least Rich Hendrickson the sales manager was exceptional as well. BRAVO to the team.
C. Clay
Aug 15, 2016
My experience at Pine Belt Nissan was FANTASTIC! To be honest, I typically dread the car buying experience, but boy was this one different.Fred Hanzman was a terrific salesman - not pushy at all and you can tell he really had my best interest in mind. I will certainly recommend Fred and Pine Belt to my family and friends!Thank you for making the car buying experience fun again!
happy customer
Aug 11, 2016
Chris Tobiens at PBN is the most kind, fair dealer I've ever interacted with. He was honest about pricing, patient when it came to decision making on my end, and went above and beyond to provide me with the best deal on a brand new vehicle. PBN is lucky to have someone so enthusiastic about his position and so down-to-earth with customers. Typically, I hate the car buying experience, as I often feel like I'm being cheated but honestly, I got the best deal I've ever gotten on a vehicle from PBN. I interacted briefly with other dealers/finance members and all made me feel like I was in the right place.
tomsentr2016
Aug 7, 2016
lamont of pine belt Nissan was the best salesman I have ever dealt with and I have been buying cars for the last 30 yrs.he gets a 10 plus in everthing.very honest with no pressure.leased a sentra on 7/30/2016 for the nest 3 ys.will definitely recommending all to see him.thanks from tom and mary costanzo
joevwx
Aug 3, 2016
We have purchased and leased many cars over the past 30 years and this has been by far the most pleasant experience ever!!! Our sales person Fred Hanzman was great and so was our finance guy. The whole process, from the time we walked in to the time we drove off the lot with our brand new 2016 Rogue SL, took only 3 hours. I will definitely return in April once my other lease is up. Keep up the good work!!
Abanda01
Aug 2, 2016
My experience in this dealership was exceptional. I received such excellent customer service when I purchased my 16' Nissan Maxima. I felt like all my questions were answered accordingly and my bill was explained to me in great detail. I would like to thank JR and Jed for helping me choose the right car to meet my needs and also being patient. I am totally in love with it. And Chiam was also very thorough at explaining my payment details. I will deff recommend!
Prettylady1202
Jul 27, 2016
I had a terrible service experience today. The service people are not friendly at all. No one acknowledged me when I pulled up, not even when I went to the table to give my key in. One of the employees William, made a face when I said I was waiting for it since I didn't have a ride. If I'm not worried about having to wait for the car, they shouldn't be or they should offer a loaner car. Looks like I'll have to find another place to take my car for service since this is not the first time I've had issues with them. I just got the car 4 months ago and don't want to continue to be treated poorly after spending my money there.
Felicimk
Jul 26, 2016
The best part of my car buying experience was my salesman. Tim Rouke made sure I found the perfect car for me. He also made sure I loved the color and interior.
melissadee1506
Jul 24, 2016
Steve is honest and so knowledgable ! exceptional experience would refer to anyone ! best experience . I have been to other dealers which lead to games but not here ! smooth experience
Car2016
Jul 16, 2016
I had the most extraordinary purchasing experience with Franz. He is the best sales associate I have ever had. He made you feel like a valued customer and you could tell he had your best interest in mind and was not just trying to make a sale. He really worked with me to get me the best deal and went through all the options I had. He was genuinely an awesome guy and I would recommend him to anyone who goes to Pine Belt.
My first Nissan
Jul 12, 2016
My husband purchased his Pathfinder last year, he had a great experience, We came back and used the same salesperson, Franz, great guy and purchased a Altima. Very pleased with the all aspects of the sale. Would surely recommend them and I would certainly buy another vehicle from them. Thanks again for a smooth and speedy purchase,
Scal3471
Jul 12, 2016
Smooth no gimmicks easy to deal with Lease terms very favorable Quickly and efficiently moved me through the sales process Will be back Love the staffService is excellent too
NissanLover
Jul 7, 2016
I Went there twice for bought a car nissan murano SL 2011 and just new one nissan murano platinum 2016. Met the sales person Frans Crane, he is the most friendly and patience sales person I ever met. Help me so much to get my new car, even i didn't get the color of the car that I like. I'm Still satisfied.Transplant price, good deal.Definitely will go back again to get my next car.
Liz Maher
Jun 23, 2016
Second car purchased from Franz Crane. He is the best!! So friendly and helpful. The process was painless.Additionally, I have sent family and friends there. I highly recommend Franz.
Shirley
Jun 22, 2016
My sister, she is not speak English, bought a used car from Mandez Jones. She is very happy for the service Pine Belt Nissan provided. Mandez Jones is an excellent salesman.
4thNissanAltima
May 18, 2016
I recently purchased a 2013 Altima from Pine Belt Nissan. Unfortunately about 3 weeks in the car started having an alternator issue, and wouldn't you know it, it wasn't "technically" covered under warranty. After several phone calls with the dealership I had the pleasure of speaking to John, the service manager. I must say it is hard in today's world to find someone who will really listen to your issues and try to do something about it. John Kravchak is one of those good people. He went far above and beyond to resolve the issue for me, including talking to the sales manager and corporate. The entire time he was incredibly professional, courteous and understanding. I can honestly say I feel very comfortable having my car serviced at Pine Belt Nissan. Thank you again John!!!!
Altimaboy
May 17, 2016
Was in for a regular oil change. They also did a multi point inspection and a car wash and vacuum all for no charge!! Was very happy with my experience. The staff was all very helpful, friendly and knowledgeable
Toyotatroubles
May 16, 2016
Service center was very helpful and explained each thing I needed thoroughly without me having to ask too many questions. Keep up the good work!
AngelaM
May 5, 2016
Unfortunately I will not be coming back to this location every again. Called to get a quote/make an appt. to get tire/rim/hubcap replaced because of an awful pothole I hit. To my surprise, they said my tire was under warranty for Road Hazard (even checked with the manager to make sure)..so my tire would be replaced for free! (It was only 4 months old). I made the appt. knowing I was paying extra for the rim and hubcap but felt OK because I was getting the tire for free essentially. I got there at 9AM..it wasn't until 11:30AM that they came out and told me that my tire was actually not under warranty because there was no hole in it I said ok..then you're saying I don't need a new tire? ..They said I did because it was "too dangerous to drive on" ???? I said well then it's damaged from the pothole right?..We went back and forth ..I refused to get tricked into paying $150 for a new tire just because they didn't ask me what kind of damage I had before I made the appt!! They refused to put the tire back on the car because I declined paying for a new tire..so I left there with it in the trunk and the donut still onat 12:30 PMapparently it takes 3 1/2 hours to put a rim and hubcap on. I called so many Nissan Dealerships that day asking if I was crazy or if this was normalthey ALL said it should have been made right by management, since they screwed up. I've also asked for a quote on damage above my gas tank twice now..once in December (which is even written on my bill) and again this time around. Still no answer?? I decided to wait a week to decide what I wanted to do..working from home because I thought my car was too "unsafe" to drive. I then made an appt with another garage for a new tire. They knew nothing about this experience..just that I asked for the tire to be replaced. They brought me into the garage to show me that nothing was wrong with my tire!!! They took it off ..did some testsand told me I did not need a new tire! I couldn't believe it! I've gone to another place just to see if this was true..and again..didn't tell them anything..just that I wanted a tire replaced..and again..they told me there was nothing wrong with my tire! I was so upset that a Dealership could honestly take advantage of a customer like this. So disappointed. I've worked in retail management my entire life and understand running a business and the bottom line..but man, this was shady.
Michele197
Feb 16, 2016
My daughters lease was up on her Altima. My husband needed an oil change so while we were there we spoke with Steve Lanman and Rich Hendrickson. Of course we made a deal on a 2016 Maxima. The car is beautiful. As always dealing with Rich and Steve is a comfortable transaction. Professional and courteous at all times. We feel like family!
Russo
Jan 27, 2016
Not every transaction is going to be perfect. We hit a few bumps in the road, but Sue handled everything. As things came up, she assured me she would address them and she did. Most sales people promise the world and don't delivery. Sue is realistic, honest and keeps her word. I will definitely be a return customer because of Sue and have already sent her referrals. Thanks for everything Sue!!!
VictoriaC.
Oct 6, 2015
For the first time ever in a car dealership I was spoken to with respect, in a professional manner, greeted with smiles, and welcomed by all. Mandez Jones knows his stuff- he makes the experience of looking for a car easy, tell him what you want and he's there to make it happen. Mandez has the knowledge needed to inform you about any car you're looking for, he goes above and beyond and won't stop until you're comfortable and understand what you're looking at. Rich Hendrickson and Mandez Jones worked with me to get me the best possible price and provided outstanding customer service while doing so. These two men are honest and genuinely care about their customers. I am a 24 year old young lady, I walked into many dealerships and got the run around; as you would imagine so doing this alone. After going to Nissan of Keyport I'll never go anywhere else. I caught other dealerships in lies and Nissan of Keyport was always honest and open to help me get the best deal possible. I walked out of there with more than what I was looking for and couldn't be happier- I told Mandez and Rich I wanted to fall in love with my car and I did..... Thank you Nissan of Keyport- Thank you Mandez- And thank you Rich. You made this experience one to remember and share with others.
Don from Matawan
Sep 18, 2015
We haven't bought a new car in a good many years and Mandez Jones made it so easy for us to understand all the details in order for us to get the right car that fit our needs. Mr. Jones was friendly, very knowledgeable and patient in answering all of our questions. We highly recommend you ask for him.
Lushmonster
Sep 1, 2015
A great car buying experience!!! I can't say enough about our Salesman Franz Crane. He was very friendly, helpful, and took the time to answer all our questions and address our needs & concerns. If you are like me one of those people that dread walking into the car dealership, then ask for Franz. He didn't try to "sell" us. He took the time and put in the effort to find the right car for my family, at a price we could afford. I should also mention Marco, the Finance Manager was also great. He also was friendly and helpful. We were looking to purchase a warranty and had tons of questions. Marco answered them all and got us the protection that gives us peace of mind!
TRML
Jul 2, 2015
Worked with Mandez Jones for the purchase of my new car. He is courteous and professional. He worked hard with me to work out a deal we were both happy with. Went the extra mile to explain all the bells and whistles of the vehicle before I drove away. Thank you.
carbuyer,jackief
Jun 30, 2015
This was my second purchase at Pine belt Nissan of Keyport , NJ. The staff is friendly and helpful . This was also my second time working with Mr. Mandez Jones . He was efficient and knowledgeable in answering my "hypothetical question" related to possibly trading in my car for a lower priced vehicle . After a quick review of my financials he was able to put together a package which would lower my payments and purchase a new vehicle at a great rate "0%".Mandez was thorough and patient while taking me through each step . He added a personal touch that is often absent when making such a purchase from selecting a color to explaining how all the "gadgets work". Since this was my second time working with Mandez I regard him as" my "sales person . I trust him with helping me make the right choices that fit me and my "pocketbook" . That means a lot . Thankyou.
22886611
Jun 11, 2015
Everyone that I spoke to went above and beyond to make sure I walked out a happy customer. I am pleased, and happy. I will refer a friend.
Love My Sentra
Apr 8, 2015
Best Nissan Dealership of my experience.Franz Crane is a great friendly, honest man- Wonderful to deal with.Also Marc Soriano is excellent in the finance department.Both valued my time and were very accommodating to all of my needs.Will go back again and again and definitely would recommend Pine Belt Nissan to everyone I can.
Mike in Brooklyn
Apr 8, 2015
Our Nissan Leaf lease was up, and Pine Belt had two in stock, so I made the trek over from Brooklyn to check out what they had. Steve Lanman was the guy who took care of me, and helped me out of my lease and into owning a new Leaf (which, by the way, is an amazing car.) What made the dealer (and Steve) feel different from other car purchases I've had, is that they are simply no-bullsh*t. No "let me check with my manager." No "I'll have to get that approved by corporate." The people selling cars there seemed empowered to make a connection with the customers, and close the deal without playing games. This is the way car purchases should be handled with respect for people's time, respect for their intelligence, and respect for their budget. I'd come back here in a second to make my next purchase.
Chrisallum
Mar 23, 2015
This would be our 3rd Nissan from Pine Belt. As always it was a pleasant experience with Franz our salesman. We turned in a 2013 Sentra SR for a fully loaded 2015 Rogue SL AWD. It was quick and painless with an excellent price. For as long as we own Nissan Franz & Pine Belt will always have our business! Thanks Again!
Scott
Mar 9, 2015
I was looking for a quality used 2012 Altima but was dreading the buying process based on previous bad experiences I've had at other dealerships. After researching the fair value of what I wanted and locating a model on Pine Belt Nissan's website I contacted Tommy G based on his DealerRater reviews and how long he's been in the business. Tommy was very responsive to my initial emails to establish what I felt was a fair "out the door cost" for the car and my emphasis that I did not want any last minute surprise fees or charges to spoil the deal. We then spoke by phone and he confirmed the vehicle was available and that he could definitely do the deal at my all-in price. His demeanor was professional and free of the expected pressure sales tactics to try to get me on the lot ASAP or require me to put a deposit down. Tommy called me back shortly to explain that the vehicle I saw online was at an offsite storage lot and it would take him a day to get relocated but that he had a nearly identical Altima with lower mileage they had just taken in trade a few days earlier that he could do for a few hundred dollars more. I was initially pessimistic that this was some sort of bait and switch but I agreed to come down later that day to look at it and then make arrangements to see the original vehicle. I was able to identify this other Altima on their website (with a spotless CARFAX report) and it was in fact listed for sale for the additional amount Tommy quoted. Knowing that I have less than stellar credit I completed their online credit application before I left the house so the finance guy would know what he was working with. I then texted Tommy to tell him to look for the application and to coordinate it with finance. I went to the lot a few hours later and was introduced to Tommy, looked over the car and sat down to talk numbers after seeing that the car was exactly as advertised and everything that I wanted. We agreed on the same original "out the door cost" from our phone call and I reiterated that I wasn't going to tolerate any surprise fees/costs after he went down the hall. Tommy stepped away to the finance department and I began to expect him to come back with some sort of alternate offer that "the bank requires to made the deal work" but to my surprise when he returned the deal was unchanged and at very reasonable terms given my credit. He mentioned that finance was shopping the deal for an even better rate, which I quickly dismissed as something they probably say to all bad credit customers. We shook on the deal and started the paperwork. In the process Tommy came back to the desk smiling saying that they were able to get me a significantly better rate, one that I was surprised I would have even qualified for. There was no wait when he handed me off to Mike in the finance department to sign all the documents. There were the expected offers and recommendations to buy GAP protection and extended service contracts but Mike was professional about moving along when I politely declined. I was in and out of the dealership with an excellent deal on exactly the Altima I wanted at extremely reasonable terms within two hours - on a Saturday! I was never stressed or pressured during the process and was very impressed with the professionalism of Tommy and Mike. They really made it a pleasurable experience and renewed my faith that there are still reputable car dealers who know they can create a repeat customer by treating them fairly and honestly from the beginning. I will definitely start my next car search with Tommy G at Pine Belt. I already have him on the lookout my wife's next car.
Arnold L.
Feb 15, 2015
On February 6th, my daughter and I arrived at the dealership and within a short time, drove away in a new 2014 Sentra. The ease with which this transaction was completed was no different than when I leased a new Altima last August through Nick Cataldo and Debra Smith. I basically texted Nick what I was looking for in a new car. He found and held for me the exact model car I wanted. Nick gave me the numbers I was looking at to close the deal. And because I have leased at least four to five previous Nissan vehicles through him, I knew this was the best I could get. There was no need or ever has been for me to shop elsewhere. So, when I walked into Keyport it was already a done deal. [I have followed Nick from Staten Island to Keyport just because I trust him completely.] Nick had Steve Lanman perform the sales part of the transaction and I found him to be as honest and trustworthy as Nick. He did a great job familiarizing us with the new car and was helpful in every way. Anthony, the finance person was personable, adept, efficient and professional.You can never go wrong with going to this dealership. The personnel are all professional, courteous and respectful. The physical layout and spacious clean space of this place makes a customer feel valued and wanted. Again, kudos to Nick - and to Steve. It was truly another stroll through the park.
ndb
Feb 11, 2015
About a week before Christmas, I turned my wife's red Nissan Sentra in as the lease expired and needed a new blue Sentra. Franz showed me what they had at the dealership and took care of me. He was extremely informative. When Franz was helping me he treated me as if I was the only one there. Franz and Anthony moved me through the process quickly. I probably could have been out of there an hour earlier if I did not enjoy the conversations I was having with both Franz and Anthony. When my pregnant wife went in to pick up some things for the car, Franz immediately knew who she was (she was not there when I got the car for her) and took care of her, explaining everything she needed to know about the car. In her short time there she left with a great feeling about the place as well.I had such a great experience I can not wait to turn in my Rogue. I highly recommend asking for Franz when you go to Pine Belt Nissan.
Couturedesigns
Jan 31, 2015
After shopping around at several dealerships and dealing with sales associates that just rubbed me the wrong way, I finally found the right dealership for me. I was immediately greeted and shown numerous vehicles until I found the one for me. I was educated on all of the facts of the vehicle and felt very confident with my purchase. Mandez was very helpful and knowledgable. I've visited 4 other dealerships over the past month and no dealership even came close to beating the customer service and friendliness of this dealership. I've never had a salesman be so through and Paticent as I am not the easiest customer to deal with due to my budget and indecisiveness. I am more than pleased with my purchase and I'm looking forward to up grading in a 2-3 years. Thanks for producing great customer service. See you soon.
Manoj Kumar Pradhan
Jan 30, 2015
Update :over last couple of days Matt Clifton, GSM Pine Belt Nissan of Keyport, reached out to me and offered to settle the matter. I like his approach and open and truthfulness on the handling of the issue and he has given me couple of practical solutions to the issue. I have opted for the offered solution. Unfortunately there is no 0 star possible or -10 star possible I leased a new 2015 Pathfinder SL Tech from this dealer on January 10th, 2015. While negotiating the price of the vehicle, we had come to an agreement that the dealer will install a Dual DVD Head restraint entertainment system and roof rails inclusive in the deal, however, the accessories weren't in stock and would had to be installed a week later. After the accessories were installed, I found out that Dual DVD Head restraint is an aftermarket product rather than a Nissan product while the roof rail was Nissan product. The installed DVD monitors do not function the same way as was perceived by me in Nissan's website and advertisements, and the installed DVD monitors do not match the rest of interior of the car and hence spoils both functionality and look. Upon taking up the matter with the dealership, I was told that the deal was originally done with an aftermarket product, however, they accepted that it was their fault of not informing me of the same. Note that roof rails installed were Nissan though, however, strange. They refuse to install Nissan DVD monitors, and asked me to pay extra $1000 to get that instead. They are offering to match the color of the head restraint with the rest of the seat and claiming that the installed product should behave just like Nissan product, which is not the case. I had also involved Nissan consumer affairs who could not resolve the case and to them dealership told that if I paid $800 extra they would install Nissan DVD monitors, something is really fishy here. Besides they are tricking me to pay extra for something which I was already tricked into believing that I had already paid for. This has caused me endless agony and sleepless night. I feel deceived and now I feel stuck with a car which doesn't fit all my requirements for next 35 months. And, since they have accepted that they didn't inform me (withheld information) about the product being aftermarket at the first place, it's their responsibility to mend it.It's an implicit understanding of all the customers that the accessory they find in manufacturer's website and ask the dealer to install during a new car purchase will always be OEM. Stay away from this dealership. And if you are unfortunate enough to land yourself there, make sure you get every nickle and dime and nut and bolt mentioned in paper works. These are very clever people you are dealing with, so be extra cautious. The DVD monitors they got me installed, cannot be played with the in-dash DVD player, and I am not sure how on earth they expect my small kids to load, change tracks to enjoy the movies their daddy got them. While the Nissan product that I had seen and believed purchasing, can be played individually or via in-dash DVD, both. The sales person was Steve Lanman and his sales manager Nick Cataldo (who in fact is the most rude person I met in my entire life)These people donot understand what it means to be a customer and how customer satisfaction and after sales experience is important for any business. We have, in fact, already advised couple of friends who were in talks with this dealership, against it, and they have turned to Edison Nissan. And I am sure, me and my social circle will continue doing that in future.
nasertmichael
Jan 28, 2015
I worked with Franz Crane to lease a 2015 Pathfinder. Needing a bigger vehicle with a third row, my wife first stopped into the dealership to browse the vehicles with a third row. Franz had showed her what they had to offer but was not pushy by any means. We decided we wanted to pursue leasing a Pathfinder. After speaking with Franz on the phone he said could work with me on the price I was interested in. My wife wanted to test drive the truck before any negotiating. Franz had pulled a truck in the exact color and model we were interested in and had it ready for wife to drive when she got to the dealership. My wife loved the truck and I returned to speak with Franz about the particulars. I usually dread this process but Franz made it hassle-free and really worked with me to fit this lease into my budget. He was very thorough and helpful throughout the entire process and was never pushy. I also dealt with Rich Hendrickson who was very accommodating in finalizing the deal. Anthony Szaraz wraped up the process in Finance and was very clear on all of the ppaperwork. Overall, the entire process was a pleasant experience and I would recommend this dealership to others.-Mike N.
Tosh
Jan 28, 2015
David Cerchio who is Sales manager help us with closing deal for Nissian Quest. Friendly sales Staff team and honor our offer. I would recommend to visit this dealer ship.
shaunhazard
Jan 23, 2015
I worked with Franz Crane to purchase my pre-owned Nissan Altima and could not have been happier with the process. Franz worked with me to get the exact car I wanted at the rate price. I will recommend him to anyone looking to purchase a new or used Nissan.
amber.hagan.75
Nov 23, 2014
My experience with Pinebelt was graceful. I had already had a terrible day and had totaled my vehicle that morning. I was searching for used car dealerships online and found this one. I showed interest in a few cars and Michelle called me within minutes to ask if I wanted to come by. I decided to do it. Franz took me on a test drive. The man was immediately friendly and very personable. He had the car running and ready for me to try. I loved it and we zoomed through the process. He asked me if I wanted a cup of coffee, which after the day I had, felt like the greatest gift in the world. Within an hour I was singing the final paperwork with Anthony in financing. Anthony was also a pleasure to work with. Everybody was so friendly and helpful. Michelle, although not in sales, came out to meet me and wish me well. I realize car salesmen are supposed to be this way so that they make sales but these were truly genuine people who related to the day I was having and really gave it a happy ending. I picked the vehicle up the next day and to my surprise Anthony had gotten a lower interest rate for me. That really made me happy.Overall a great experience and I would recommend this dealership to anybody. I will also go there again for a future purchase
William.T
Nov 4, 2014
This is the second vehicle I have purchased at pine belt Nissan, both from sales associate Franz Crane. If you want to avoid all the hassles and stress of purchasing a vehicle go see Franz, he makes purchasing a vehicle, whether new or used a totally pleasant experience. And by the way I live in lafayette sussex county Nj. Which is more than an hour away from pine belt Nissan in Keyport, that's how much I trust Franz. I would also like to mention John the manager in service He does a great job in helping you the customer. I also would like to mention Mark Soriano manager in finance for making our purchase affordable. if your in the market for a new or used vehicle, go see Franz, you won't be disappointed. Respectfully William T. Lafayette nj
pdiddy479
Oct 24, 2014
After visiting multiple dealerships I ventured into PINE BELT NISSAN in KEYPORT and Sammy helped me out without being pushy and was the exact opposite, very informative and helpful, I was very impressed and will be a repeat customer as well as informing my friends and family about this dealerships great customer service and great deals. After visiting multiple dealerships I didn't know what to expect, usually salesman can be pushy and not interested in you if you don't "bite" the bait. NOT in this case with Sammy it was the opposite. He was very informative and helpful and I really appreciated that. He's still in touch with me, which usually you don't find with a salesman. I would ABSOLUTELY RECOMMEND this dealership as well as dealing with RICH the sales manager!
Remon Habib
Oct 20, 2014
The first time I came to Franz, I was looking for a lease on an ALtima. Was in and out in less than 2 hours, got a better deal than I expected. I went back just about a week ago to purchase a 2014 Rogue. Franz broke down the numbers and cut straight to a great deal without the hassle of back and forth negotiations. Would definitely go back to him for another Nissan.
Annalisa81877
Oct 10, 2014
This is my 3rd Nissan and the first time I went to a dealership. I had a sour taste after dealing with Staten Island Nissan who are just terrible. They couldn't make a deal in 3 months and Pine Belt had made a deal within ours. The staff at Pine Belt Nissan was just amazing, I was given the deal that I was promised. No games!! I worked with a salesman Sammy who was so courteous and professional. Nick, Richard and Marc were great to work with as well. I honestly thought my overall experience was a great one. The guys here showed me that there really are great car people and not thieves like SI Nissan. I will recommend this dealership to everyone. If you have any doubts, rest assured that you will be well taken care of. You are in great hands! They really care about you here and listen to what you want to get a great car within your means!
IS4JON
Oct 4, 2014
Visited a different Nissan dealership and walked out! Rude, disrespectful and big time game players. After checking out the on-line inventory at the NISSAN USA site, found the color combo I was interested in on a 2015 Altima 3.5 SL at KEYPORT (they have a very good selection of colors and the accessories I wanted). Had not been to this location previously but have to say the difference was night and day and well worth driving the extra distance. Didn't take long to negotiate, feel comfortable with and agree upon a great deal. The entire staff were friendly and accommodating. The showroom, service area and lounge comfortable and spotless. Had the pleasure to work with and special thanks to my Sales Consultant TOMMY GIAIMO ... aka: Tommy G, Sales Manager RICH HENDRICKSON and MIKE KELLEHR in the finance dept. I can honestly recommend to friends and family the highest accolades for their services!
trcop
Sep 18, 2014
The salesman Franz was needless to say a gentleman to deal with...he walked us through the whole sale and everything that he promised was delivered... after settling on a price(yes we haggled-it is a car sale) i didn't have to go back into finance and re-negotiate the monthly payments or down-payment...there was no strong arm sales from management...there was no up-sale gimmicks on accessories and no after-market insurance policy's recommendations by the salesteam...the whole process went rather smoothly...the bottom line is if you know what vehicle you want and what you want in it then i can highly recommend Franz as a person of integrity...he's 'the car guy' you wont regret dealing with....so best of luck and good shopping
camliz
Sep 16, 2014
Great experience, incredible staff...Anthony and Kevin really went above and beyond, will definitely be back for third vehicle! Thanks guys for making it easy!!
Mark88750
Sep 4, 2014
Recently in the market for a 2015 Altima. Wasn't exactly sure on color or trim level. As soon as I arrived, the entire staff was very friendly and accommodating. The dealership itself is immaculate and in an excellent location, right off the GS Parkway. The showroom is AMAZING and ultra clean. The owners clearly take pride in their establishment. I worked with Mandez Jones in sales, who is a true professional - very friendly, patient, courteous, knowledgeable, and straight shooter, no games. I had his full attention at all times. He let me browse their lot looking at all their Altima's for almost an hour. I finally found the perfect one, a black Altima SL with beige leather! Pleasant test drive, was showed all the car's features. Car drives like a dream. Negotiation was painless and simple. Took maybe 20 minutes with my salesperson and the sales manager Rich Hendrickson, and everything was very fair and open. Rich is very nice and doesn't push the high pressure sales tactics at all. This place is BUSY. The car's are amazing and obviously sell themselves. Just take a look at the competition and come here, night and day. From the time I arrived, to the time we had a deal was just under 2 hours, very efficient! They realize most people don't want to make a day of a car deal. Detail took about an hour, and they did a fantastic job. I also worked with Mike from finance, real nice guy. Was explained the extended service contract, but he wasn't pushy at all. Paid cash and signed all the final paperwork with him. Took literally 5 minutes. I haven't purchased a new car since 2006, so I was skeptical at what I might be in for. Believe me, 5 stars all the way around. Beyond impressed! Anyone in NJ, NY or PA should definitely make the trip here. They had over 300 Altima's in stock! But more than that, they actually make the process FUN and totally stress free so you feel like its a reward to yourself and not a chore. From start to finish, it couldn't have been any better. I was highly impressed, and I am admittedly a very tough customer. A++++ I will be back for a 370Z convertible next summer Mandez!!
convertable
Aug 21, 2014
I had some complications from the process of replacing my warrantied convertible top injury on my 370 Z. John, ( with assistance from Greg), was able to Kept me in the loop through the various stages of the replacement He Asked for the engineers from Nissan to also be consulted, as there was a problem also with the rear defroster wires. The finished product looks and works great. I know John went over and above what most service men would have done Thank you Dave Dornfeld DO
Brittproud87
Aug 6, 2014
Mark. Was. Amazing! Okay, I purchased from Pinebelt three years ago after going to other dealers that were less than helpful or friendly. This time around my best friend was purchasing. We scouted out some options from a dealer much closer to home. Of course, it was a terrible experience with cocky, rude employees. But that's fine, cause we knew we would be making the purchase from Pinebelt anyway even though it's much further from home. We dealt with Mark Rousseau and I must say, he was extraordinary!!! Conversation came EASILY and he IMMEDIATELY made us feel special! I was shocked once I found out he was only there a month! Not only was he easy to deal with, but he was fun and extremely genuine and REALISTIC, which isn't a quality you find in most car salemen. Mark is going to be a powerhouse for Pinebelt, although they already are an amazing location! It speaks volumes when the quality of the employee is more important than shoving a number down your throat and refusing to budge. Rich was the manager we dealt with and he was patient and extremely helpful as well. Two times I've been through a purchase here and both times I had great experiences with their people. They truly create a connection!!! After all the miserable experiences I've had elsewhere, I am so happy I've found a place as amazing as Pinebelt Nissan of Keport and I would NEVER purchase elsewhere!!! I will make sure for years to come that any friends or family go to Pinebelt as well!!!!! Kudos for great integrity- it's not easy to find in this business.
Arnold L.
Aug 5, 2014
My wife and I have been following Nick Cataldo wherever he has worked for what seems like multiple generations of Nissan cars and vans. When he started working at Pine Belt, we traveled from Staten Island the next time we needed a new car back in 2011. Although he was not available to assist us this time around [due to our schedule and through no fault of his] - he made sure that Rich Hendrickson would be on hand when we came in. Upon our arrival, we had the good fortune to have Debra Smith greet us and together, they begin the business of either buying our leased car or getting a new one. Rich and Debra quickly offered us the most aggressive lease deal on a new 2014 Altima with no haggling or over selling. Their approach was straight forward, like Nick would have been and has always been with us as customers, and we were sold on the idea of leasing a new car rather than buying out the expiring leased car.The entire experience was thoroughly professional, efficient and pleasurable - which is why I captioned this review like a walk in the park. Debra was simply a pleasure to do business with. It felt like we were visiting a well liked second cousin who was offering us a great business deal. Rich was efficient and courteous. Anthony made the signing of the lease papers easy and simple. All three made us feel like truly valued customers. What car customers like myself want from dealership personnel is honesty, integrity and sincerity. Obviously those are the characteristics we found in these three staff members. And of course, Nick came around to see how things were with us and it felt like a favorite uncle had come into town to visit and catch up on things. Debra was particularly charming and her demeanor throughout was exceptional. She was knowledgeable and she treated us terrifically. That we had a great time talking with her about things other than cars was like icing on the cake.Who says you can't have fun at a car dealership,especially with wonderful sales people.My suggestion: If you are thinking Nissan, head to Pine Belt and ask for Debra, Rich and Nick. Forget about going elsewhere in New Jersey or the local Metropolitan area of New York City.The level of professionalism and honesty here is worth the trip from anywhere.Arnold L. and Merren K.
kirbeeb
Jul 30, 2014
After having a bad experience with another dealership, we came here based off of positive internet reviews. Luckily we got set up with Kevin. He was so friendly, listened to what we wanted, answered all of our questions and worked hard to get us a good deal. The check out process ran into some snags out of our control but he was very patient and even stayed after hours to get us our car that very night. Buying a car is a stressful process in my opinion but the customer service at Pinebelt made it much more pleasant than I thought it ever could be. Thank you Pinebelt!I would highly recommend this dealership to any friends and family in the future.
brairbunny
Jul 25, 2014
John the service manager has been handling all the repairs needed for my 2007 Saab truck. He's been especially helpful with helping me find parts, which are somewhat hard to find for Saabs. He's vey professional and truly an asset to their company. It's been a pleasure working with him and I plan to always bring my truck in there for anything it should need. Thank you again!
Starkl24
Jun 1, 2014
My husband had been looking for a pre owned truck for months and the Frontier at Pine Belt Nissian was perfect for him. He wasn't looking forward to the car buying process so it took him a while to go to Pine Belt to talk to someone. That someone was fortunately, Eduardo Callirgos who is an exceptional salesperson. He made us feel comfortable, non pressured and was very honest about how things were going to go. Once we met Eduardo things progressed very smoothly and it turned into an top rate buying experience. I'm sure we would not hesitate at all to go back to Pine Belt and Eduardo to buy another car. We are actually going to start watching the website for a used car for our daughter! Tom and Lynda Stark
TailorM718
May 27, 2014
Purchased a used Nissan from pine belt about a month ago. By far the worst experience of any of 4 Nissans I have purchased in my life. I will say, Franz Crane was graceful and courteous throughout the whole experience and would recommend him as a salesman if you happen to be unfortunate enough to step in this dealer. Things started off well when I got to the dealer for the test drive and the initial negotiation phase. The car was fairly priced and I ended up paying the asking price which I was ok with. However, the financing part of the deal was a complete disaster and the worst customer service experience I have faced. One of the sales managers openly lied to my face about the interest rate that was offered to me by Nissan. This is a common practice for dealers to mark up the interest rate for extra profit, but normally the customer is unaware. When I called the dealer out on marking up my interest rate they became very annoyed and unfriendly. Ultimately it ended up with the manager throwing a final offer in my face and telling me "we aren't going to do it for anything less". The general manager Matt Clifton then got involved after I convinced them to work with me to make a deal. Again, I uncovered more lies and unethical tactics. I was being charged for things without my knowledge of them. Ultimately, it led to Matt asking me to leave the dealer because I refused Gap insurance and he "didn't want to do the deal anymore". I left the dealer and ended up calling back the next day to speak with the customer relations person. This person was much friendlier and we were able to work out a FAIR deal. It could have been this easy from the beginning. The level of customer service was atrocious and really left a bitter taste in my mouth. I have never seen a customer kicked out of a dealer due to tough negotiation skills. The fact that pine belt is able to treat any customer with this level of disrespect really speaks volumes. Further, my registration was botched after careful directions to transfer my plate. I made it clear that I wanted my current plate transferred to the new car and was assured this would happen. A few weeks later I get a call from the dealer telling me my new plates were ready to be picked up. Overall terrible experience and I would caution anyone considering buying a vehicle from pine belt Nissan to really think twice.
cleanslate100
May 15, 2014
I have to say that the team at Pine Belt Nissan in Keyport is by far the most professional and dedicated group of people that I have ever had the pleasure of doing business with when buying a car. Tom Hebrew and Bob Sorg EXCEEDED my expectations and provided EXCELLENT customer service. My wife and I purchased a 2011 Nissan Murano and a 2006 Nissan 350Z and I am so happy with my new cars. I absolutely love them and are a great fit for us. My daughter Peyton loves the Murano and I can't wait for the summer to cruise with the top down on the 350Z. Thank you so much and I will be referring a lot of my credit repair clients over to you as well!!!Jose & Kellee RodriguezOwners of Clean Slate Credit SolutionsNeptune, NJ
cpjans
Apr 2, 2014
To Whom it may concern, My husband had been car shopping for several weeks in and around our area. It was Franz Carne who got our business once again. We first met Franz three years ago, and leased two vehicles. He is just an all around nice guy, very caring and down to earth. He is quite knowledgeable about the cars he sells and was concerned about our best interests. Franz was the only salesman to follow up with a phone call. He asked if there was anything he could do to have my husband come back. While I was not ready to turn my leased Rouge in just yet, my husband went back. About and hour or so later my husband called me to see if I would come and look at the Altima he was interested in. Low and behold Franz worked his magic again and we left with two cars just like the first time three years ago. If it were not for his diligence and professionalism I know we would have gone elsewhere. Sincerely, Cynthia Jans
mishme1
Mar 31, 2014
I have dealt with a lot of dealerships and overall this was the BEST! Everyone was very friendly and the sales and financing guys I dealt with were super nice. They guided me through the process every step of the way. Love my new car!
tommcgowan21
Mar 28, 2014
Franz made our car buying experience a pleasurable and painless experience. I would highly recommend anyone to visit franz before purchasing any other car. Very satisfied customer
sweber2769
Mar 24, 2014
This was the best car buying experience I have ever had, everyone at Pinebelt, was more than a pleasure to work with during this process!! I would recommend them to anyone, interested in purchasing a Nissan.
timmo39
Mar 19, 2014
If you are looking for a dealership that finally makes you feel good about buying or leasing a car you need to go to Pinebelt Nissan of Keyport NJ. Kevin Geiger is one of the nicest most honest salesmen i have ever met and he made my leasing experience very pleasant. Anthony Szaraz was quick with the paperwork so that was great too. I gave the dealership this rating because it was such a great experience and that is rare when it comes to car dealers.
todd121
Mar 17, 2014
It was a pleasure dealing with Anthony Szaraz and Rick Coppola .The service these two gentlemen offered was beyond exceptional.They made purchasing a new vehicle pain free .The best dealership experience i have had in my entire life.I would certainly recommenced this dealer to anyone looking for a hassle free dealer.Big thanks all the best
depalp1984
Mar 16, 2014
Had three cars in mind for financing or leasing. Came here last because we'd had a Murano a couple of cars ago and liked it, so were testing the first two cars against it. Continue to love the Murano, but this dealership made the experience a slam dunk. We'd scheduled a test drive (to be sure our experience was the same or better), and everything was in order when we arrived, they knew we were coming, and after taking some initial information (10 minutes, max) they had the car model with the features we wanted ready to go. Franz was very easy to work with, and respected the major constraint we had to work under that day (time), so when we decided to do more than test drive, but negotiate and try and get it done, he moved the process along well.They were fair about the trade-in value of our dealership, they worked a few processes simultaneously (like insurance and credit checking), and when it was done, all we had to do with Anthony the finance manager was sign the paperwork. In fact, the paperwork was done before the car was ready. Start to finish, we were done in three hours.We'd come in prepared, having gotten a realistic (not only on-line) value for our trade-in, and for the features we wanted. I think they realized that, and they adjusted how long it takes appropriately and with concern for our time constraints. That's always bothered me about other dealerships, they don't listen, but Franz and Anthony certainly did. I've driven a few Nissans, both rentals and personal, and think they make a great product, but sometime dealerships can screw it up. Pine Belt most certainly did not.
jbgustus42812
Mar 12, 2014
From the moment we arrived and got out of our old car in the Pine Belt Keyport parking lot, we were greeted by our extraordinarily friendly salesman, Matt Fiehl. He was very honest with us and took his time to explain every detail of our deal and the car we purchased. He never looked stressed, and he went to bat for us several times with management. We felt extremely comfortable working with him, and I would recommend anyone to buy a car from Matt. One instance that stuck out in our minds was when Matt matter-of-factly asked us if we were married. Then, he congratulated us several times. Although this seems so simple and benign to most people, it was a BIG DEAL to us. I have to say that no one (ever) asked us deliberately if we were a married couple. We usually get the questions "Are you two brothers?" or "How are you related?" That made us feel so at ease and accepted, and I'm sure he didn't know how amazing that made us feel. I'm so happy with this dealership, especially our salesman. I couldn't have asked for anything more that we got. They went over and beyond with us. Thank you, thank you, thank you!!
anuanu
Mar 9, 2014
they were focused in providing right level of details based on my requirement. They could close the entire process in couple of hours and took active interest in customer. They were helpful in dropping me at my home after the sale on a late evening on a Saturday. Good support was extended by Matt Fehl.
ashleysusan144
Mar 3, 2014
Everyone was so friendly, helpful, and efficient! I was constrained to a very tight budget and Steve and his manager made it work! I am so thankful for all of their help!
Anthony1010
Feb 28, 2014
By FAR , the most knowledgeable, and friendliest place ever. I'll never buy a car anywhere else. Richie, Carolyn and Anthony love this place ! Thankyoul
miroslaw
Feb 26, 2014
salesman treat me profesional with respect and answer my quostions. i recomended this person to others. He work with me and accept my budget. I am so happy with this service . Thank you very much
Gremesco
Feb 25, 2014
We visited Pine Belt to look at a new car for my son. We were greeted by Kevin Gieger who was very nice & helpful and it resulted in the purchase in a Nissan Juke which my son absolutely loves. The sale was completed by Marty who is a real pro. I am have recommended your dealership to my partner who will be buying a new car in the next 60 days.
wt2014
Feb 25, 2014
Kevin and the staff were very helpful and polite . They were very informative. I would recommend your dealership . the process of buying was fast , will recommend to friends and coworkers
deuce2002
Feb 20, 2014
Great experience at pine belt..this is the second car I have bought from them and always a great experience. Steve Lanman treated us very well.
Bobbohd
Feb 16, 2014
The entire buying experience was positive and enjoyable. Sal in Sales was friendly, considerate, and confident working to satisfy fulfilling my requests related to my purchase of the 2006, 350Z.I know that you are N0T supposed to fall in love with a car, but when I saw this Z, and drove it, I knew it was for me!!!There were a few "here & theres" that needed attention, but the Service guys followed through and got them done.All in all, Pine Belt of Keyport did an exceptional job for me. I will definitely give them another shot when I am lQQKing for my next car.Thanx Pine Belt.Bob F.
gabebergesio
Feb 13, 2014
The sales person that worked with us Matt Fehl was very helpful, friendly and knowledgeable about the product. Since the first time we talked to him, he worked with us to make sure that all our questions were answered and our requirements were met.
joeyrangers
Feb 12, 2014
I was in search of a used Volvo XC90 for awhile. I went from website to website to find one, not only in good shape and trouble free, but at a price we can afford. I went onto Pine Belts website and there it was! I emailed the dealer and was immediately responded by Michelle Battle. She was able to provide me with answers to ALL my questions and concerns..with a no-pressure attitude.And believe me..the emails were a plenty back and forth. I went out there this past Saturday with my wife and was greeted by one of the NICEST salesmen I have ever met - Sal Albanese. He handed me over the keys and told us to take her for a ride. The truck rode like a purring kitten. I knew this was the one I wanted from the second I started her up.Going through some tough issues no thanks to former tenants living in my house..money is tight. But thanks to Sal and all the managers in that building..they were able to help me leave the lot that day, with that truck, without emptying my last dime I had. They also took in my old car which was a death trap. I cannot say a bad thing about this dealership. In fact, I will do nothing but praise them and pass the word around to anyone who is looking to purchase a car, and this is the FIRST place I will go to again when the time arises that we need to get another.
Tpolo216
Feb 11, 2014
This was my fourth vehicle that I obtained at Pine Belt Nissan in addition to one we purchased for my son. I have to say each time I came in I have been treated fairly and honestly. The people I have dealt with have always been friendly and professional and the showroom is always a welcoming experience. I left with the same confidence in Nissan Quality that I have experienced over the last several years. I like to thank Debra Smith and Richie Wallace for helping me stay within my budget, a great job as always.Tom Tozzi,
pinebelt2014
Feb 8, 2014
Rich and Lamont, both were courteous, professional and eager to please. We had a good experience in negotiating a deal. They answered all questions that we had.
Red185
Feb 7, 2014
I've been coming to this dealership for over 13 years and every time I come my salesman Fred has been awesome. The sales manager Rich was very professional and helpful. Love them!
eitoomey
Feb 3, 2014
I have been putting off buying a new car for years . . . literally, years. I have a stack of newspapers and online articles about "how to buy a car" and researching the new cars on the market but the process is scary for a single mother. Twelve years ago, I bought a Saturn because I didn't have to talk down the sticker price of the car. What you saw was what you got. Bob Vasquez listened to: what I needed, what I was looking for and what I could afford. He took a most overwhelming/intimidating process and turned it into a stress-free situation. He was the best and I would recommend him to anyone (I already have!). THANKS BOB!!
ccolandrea
Feb 1, 2014
I have been a Nissan owner for over 30 years, This was my first time at the Pine Belt dealership and I'm sure it won't be my last. They have an outstanding group of sales and finance representatives. My team was awesome!!! The price was right and the folks, top notch! Walter Jacobsen went above and beyond to satisfy our needs. We arrived at 12PM and were home at 4PM, with our brand new 2014 SL AWD Rogue. I would highly recommend this dealership as it reflects true courtesy, respect and professionalism. Thank you All at Pine BeltSee you for our next vehicleChris and Joe
Hpizza
Jan 30, 2014
Best experience I have had in purchasing my new nissan rogue.Both myself and husband having been driving Nissans for over twenty years and never enjoyed when we had to buy or return our cars to the dealership.After researching dealerships we decided to try one in jersey since everyone we spoke to who bought cars in Jersey felt they were treated with respect and professionalism which is exactly what we received at Pinebelt In Keyport New Jersey.Both the salesman Rob And finance manager Marco were a delight to work with.They were extremely knowledgeable in their product and car.Things were explained which I was never told about with my cars before.I highly recommend this dealership and hope to deal again with them when my husbands car is up for return.
Atefend
Jan 26, 2014
From start to finish, my wife and I had a pleasant experience at Pine belt. Our experienced sales representative was able to answer all of our questions and made the purchasing process of our 2014 Altima as simple as possible.
roseriggs
Jan 23, 2014
Each employee we interacted with was friendly and ensured we were being attended to. We were immediately greeted at the door. Sal, Mike and Marco worked with me to ensure I received the best vehicle at an optimal price with necessary additions. I was an excellent experience. I would recommend others make their purchase at Pine Belt.
jrb1959
Jan 21, 2014
Steve and Rich were very helpful in selecting a new Nissan Altima. They helped me in picking the right car, that would meet my needs.
joeycigar
Jan 19, 2014
Franz was a pleasure to deal with.He was straight forward,knew I was a 64 year old serious buyer(I leased) .Explained everythig clearly and was a p;leasant fellow. Did not try and sell me too much car,and found us exactly the car we needed at the price we wanted. We will be back. Nick Cataldo was also very pleasant,straight fiorward and efficient. Did not try and sell me anything I diod not want,in fact gave us a "Boomer" package as a coutesy. We could noy be more pleased with this delership>
abbaskaz
Jan 18, 2014
Very good people to work with, honest and fair dealing. I would like to come back to this dealership for my next purchase also. Keep up the good work!
caryngiordano
Jan 18, 2014
Sal Albanese was an excellent salesperson to deal with. He was not pushy and made the buying experience one of the best I have ever had. Michelle Battle was extremely honest and actually was the main reason why I choose to purchase a new vehicle from Pine Belt. Marco made signing the lease a painless experience. I would highly recommend Pine Belt.
Ss6teen
Jan 17, 2014
Pine Belt Nissan provided a great experience for me. I returned an old lease from another company and leased a new Nissan with ease. I would highly recommend them for their great customer service.
JohnGrady
Jan 8, 2014
nick,franz and marco are great salesmen answer all my questions quickly and honestly did not have problems with them at all price for car gave to me was fair car was ready for pickup on time
deb1234
Jan 5, 2014
We leased our last Nissan Rogue in 2010 at Route 66 Automall. When our lease expired after three years, we went back to negotiate a new car. We were treated nicely, but were not satisfied with the numbers. One time in and out. We then went to Freehold Nissan, which is closest to our home. My husband did not like the way the sales manager dealt with him. Again, nice, but insincere. Mind you, my husband is an easy going guy, but something about that experience made him unwilling to return to Freehold Nissan.Then a friend told my husband about a web site to do a car search by putting in the parameters of the package you want. Pine Belt Nissan called us back immediately. I will admit that the price quoted by the on line rep was not accurate, however when we met with Debra Smith, at the showroom, she was able to negotiate a package that we were happy with. She worked for our sale! She is profesional and a trooper. We recommend her and Pine Belt Nissan highly. Also, Mike in finance made signing lots of paperwork almost fun. Thanks guys!!
carrate12345
Jan 3, 2014
Our experience with Pine Belt Nissan of Keyport was very positive. Our salesman, Matt was friendly, knowledgeable, and professional. He was helpful in detailing the differences between the various Pathfinder models and he provided us with a thorough walk through of the car's options. Based on our experience with Matt and various members of the team at Pine Belt Nissan of Keyport, we would return there to purchase another Nissan and we would recommend this dealer to friends and family.
joehat
Jan 2, 2014
Between Nick and Al, the whole process of purchasing a car was great! I felt they cared enough to spend the time going over everything so me and my wife understood the steps needed to complete a purchase. This is one part of many reasons why I keep coming back to nissan of keyport! I'am usually a rough critic when it comes to quality of service but I always get the professionalism I deserve at this dealership!
jakalhound
Dec 30, 2013
Steve was a gentleman, and ultimately we left with the car we wanted with a great deal, and that was our experience with both him and his professionalism. oh and by the by the jokes were pretty good.
nyrich56
Dec 30, 2013
I had never shopped at Pine Belt Nissan in Keyport before as it is not near my residence. However, in this instance I was looking for a pre-owned Rogue with a specific equipment package that I found via the internet at this dealership. We were trading in my wife's 2007 Murano and downsizing to a 2011 Nissan Rogue. Rob Carlson, our salesman, greeted us at the door and our satisfying experience continued from there. Rob was very helpful, taking us on a lengthy test drive and explaining all of the features of the vehicle. We then proceeded to his desk where we discussed our expectations for the car and discussed what our price range was. We went back and forth until we both came upon a mutually agreed upon price for both the new car and our trade. Rob was patient, sincere, never got flustered when we pushed back on the price and told us that he would continue to help us through the entire process until complete. He always gave us his undivided attention and was never running to help another customer. Amazingly, when we were moving the contents of our Murano to our new Rogue, Rob came out and offered to help us transfer the contents. In all my years buying cars, I had never had a sales person ever offer to do this! This is why I have given all 5 ratings to this dealership. From the treatment I had received from Rob during the "selling" process to the "financing" portion with Mike, I felt that this dealership went above and beyond with me and was willing to work with me rather than dictate to me what 'they" wanted. i will probably return to this dealership to service assuming that I will receive the same treatment when servicing my vehicle. Wish all dealerships could take a lesson from Pine Belt Nissan of Keyport in customer service! Wish all sales people were like Rob!
metalviking28
Dec 29, 2013
Everyone at the dealership was very friendly and helpful. The communication between Dave and I was relaxed and he did his best to make the deal more appealing for me. Overall, I am very pleased with the final agreement and the service received.
Sarahi1121
Dec 29, 2013
I came back for my early lease termination. Vito was my sales person the first time I came here so I wanted to return back to him. He went above and beyond as well as Mr. Willis to help me out. He was running back and forth to find me the color and options I was looking for and wasn't settling until he found "the car". It was a very busy day so I was one of the last to leave. Vito stayed after the dealership closed to show me how the options worked in my car and helped me get set up.Another one of the managers (I'm unsure of there name) was also extremely courteous and helped me also. I wouldn't hesitate to come back and anyone that asked me, I would send there and to him. I couldn't have asked for better service! Thank you very very much Pine Belt Nissan!!
0920
Dec 28, 2013
We had researched what vehicle we were interested in, and I e-mailed the dealership. Betty was very quick to respond and to set up a test drive appointment. Everyone was very professional and really did a great job! I would definitely recommend this dealership.
paulie125
Dec 27, 2013
Extremely satisfied, dealership went above and beyond to meet my needs, never felt pressured to buy, couldn't be happier,I've bought new cars since 1988 and this was the most pleasant experience I've ever had in a dealership. Thank you
bosco123456
Dec 26, 2013
This is the 3rd Altima I leased at Pine Belt. I have always dealt with Walter Jacobsen. He is a friendly, low-pressure salesperson who is very knowledgeable about the Nissan vehicles as well as the competition. The price negotiations were hassle-free and his prices are the lowest in the area.
jamie111464
Dec 26, 2013
Thank you Tommy G for excellent service as always. We are a family of Nissan owners thanks to you and your great team in the Keyport NJ office.
Busaccam
Dec 14, 2013
I felt very comfortable. It was a Reasonable negotiation. I was Happy w purchase. I would Would recommend to friends and family. Thank you for the good service
Jmts74
Dec 13, 2013
Matthew Fehl was a great salesman to work with.He was friendly and was well aware of the Nissan Pathfinder. He was welcoming and knowledgeable of the truck.
pob1208
Dec 5, 2013
Everyone was very friendly and worked with me to get the Rogue I wanted in the price range I wanted. This is the 3rd vehicle I have leased from Pine Belt (1 from Toms River, 2 from Keyport) and I would definitely recommended them. The Keyport location has been wonderful from the sales people to the maintenance service personnel.
jmk50525
Nov 27, 2013
I went to Pinebelt Nissan based on a recommendation from a good friend of the family. I did not even have an appointment with Fred Hanzman but he greeted me and got to work immediately! This was my 5th trip into a dealership looking to lease a new vehicle. I have spent full days at a dealership from start to finish but not today. .After Fred and I agreed on a price, he handed my paperwork over to Anthony Szaraz who made it work! They did their part in only 3 hours, however, the Rogue that I chose had just come in so they had it in the back a while longer.I would definitely recommend this dealership to anyone looking for a smooth transaction! I also love the fact that they are local and I can have my vehicle serviced there!!!
manesja
Nov 12, 2013
First day out looking for a new (used) car so I wasn't expecting much. Sal showed me the car I came down to see right away and we immediately it for a spin. Two minutes with Sal and you can tell he is a sage in the business and really enjoys selling cars. Once we got back he gave me all the time I needed to inspect the car. There was no hurry or pressure whatsoever. We then went inside to talk business and it was such a pleasure to deal with him and Nick. Sure there was a bit of negotiating, but within an hour we hashed out a great deal. Not only did I leave shortly thereafter with my new car, but Anthony was able to get me a better interest rate than my credit union could! They have great cars on their lot, a hassle free environment, and amicable staff. If you find your way down there, I certainly recommend hooking up with Sal. Great guy to deal with who absolutely made this experience a great one.
morsellagu
Nov 9, 2013
Debra Smith and Rich Hendrickson are terrific sales people. They recognize customer loyalty and really take care of their customers. I recently went into the dealership for an oil change and ended up leaving with a fabulous deal on a 2014 Maxima. I feel very comfortable in dealing with them and know that they enjoy making their customers happy.
Robtaj
Nov 4, 2013
My sales person Fred Hanzman was very courteous, and showed extreme professionalism!! I'm a NO BS buyer and Fred was very honest and understanding!! He accommodates all my needs and concerns and gave me options that fit my needs! Amazing guy!! I was there less than 2 hours and drove car out!!
4464
Nov 2, 2013
After two days in my new car..I wasn't satisified with the car I had chosen. I called and then went back to Pine Belt Nissan, expressing my concerns and basic distress- asking if I could get into a different vehicle. The staff at Pine Belt Nissan never once just told me there was nothing they could do. Debra Smith literally spent hours with me going over all my options in detail. She was patient and took my concerns (and indecisiveness), seriously. Debra Smith was considerate of my needs in a vehicle, as well as my personal and financial level of comfort. The entire staff at Pine Belt Nissan in Keyport was kind, welcoming, and very accommodating. I am so very appreciative.
karen4465
Sep 30, 2013
Joe Aker was my salesman and was a very nice and accommodating salesman. I have absolutely no complaints about him. However, management was not honest with me and my pricing at all. My monthly agreement on a lease jumped up $30.00 per month due to taxes that I was not told of. There is nothing worse than that feeling of being lied to and taken advantage of. They ran my credit and then told me of my actual payment with taxes. (As if it was obvious).I am aware of the end of the month push and seeing today is the last day of September, I realize that they were trying to swindle me to get a sale. I have a client who is in management at a local Honda dealership and when I spoke to him about this, I was told this is completely unethical behavior. Looks like I will be buying a Honda.
nyanastasia
Sep 11, 2013
Great price, courteous service, overall very happy with experience. Came in for an estimate but could not resist the great deal. Will definitely recommend to my friends.
ctmoh69
Sep 9, 2013
I can't say enough about the sales and financing staff. Everyone was extremely friendly and helpful. They listened to what I said. They found the vehicle I was looking for. No pressure to buy. Staff did not try to pressure the sale or try to sell me something they wanted. All this said concerning the sales and finance staff I am highly disappointed in the staff responsible for the cleaning and prep of the new vehicle. There was dirt and smudges on the windows and mirrors. Also a 4 finger greasy hand print on the back seat. It is a shame that the prep staff partly ruined the best car buying experience I have ever had. I am ready to retire so I have had any buying experiences in my life.
Pendo
Sep 2, 2013
We were treated like family, kind, understanding, and very patient! In 57 years, and many purchases of autos, my husband and myself have never felt so at ease at a dealership, we would recommend Pinebelt Nissan of keyport 100% Vito Falsone was exceptional ! We purchased a car for my son and will be going back very soon to get one for us! It was a pleasure working with all involved !
dawnhering
Aug 23, 2013
Best experience I have ever had at a dealership. Outstanding Salesman and Finance, Fred Hanzman and Anthony Szaraz explained everything to me in detail. I am very satisfied and would recommend anyone who is buying a car to go there.
tcspano
Aug 15, 2013
These two individuals are awesome. They made a unusally grueling process so pleasant and easy for us. I am returning for a second vehicle very soon.
gpatom
Aug 7, 2013
I was impressed with the professionalism and knowledge of Sal Albanese. He explained to my wife and I all the right reasons why we should buy the 2013 Frontier Crew SL 4X4. He offered us such a good deal that we closed the deal after one visit. We had gone to other dealerships to see different models and no one came close to matching what Sal had to offer. I would certainly recommend to my family and friends to go see Sal Albanese at Pine Belt Nissan of Keyport.
ndb3
Aug 6, 2013
The service at Pine Belt Nissan in Keyport was exceptional. I have been to a few different dealerships and this one was clearly the best. One of the main reasons that I consider the service exceptional was Rob Carlson. He assisted in getting me out of my old lease and into a new lease. Even though I was 99% sure I was going to get another Nissan Rogue I asked if it would be a problem if he ran numbers for the Nissan Murano. Also knowing I was not going to lease the Murano, he ran the numbers anyway, no questions asked. Rob led me through the process step by step, explaining everything I had to sign, and had me in and out of the dealership quickly. Unlike other people in sales at other dealerships, Rob made you feel as though you were the only customer at the dealership. The finance manager, Anthony Szaraz was exceptional as well. Again he explained what I was signing page by page and was not doing twenty other things during this process he just led me through until the job was complete. The level of professionalism displayed by both of these guys was top notch. Also, the employees at the dealership all seemed to get along well. Other dealerships I have gone to they are always badmouthing each other their backs. The environment at Pine Belt is very friendly. I am happy to have found this dealership and highly recommend asking for Rob Carlson when you go.
tlmdn13
Aug 5, 2013
Matt let me test drive a number of different models so I could see which one I liked the most. Once I decided on what I wanted he was able to get the price down to what I was willing pay. He showed me how to work everything in the car and wasn't pushy when I was deciding what I wanted.
pcomfort
Aug 3, 2013
Great experience - professional and friendly. I highly recommend this dealership and Rob Carlson to anyone interested in a great car, great deal and outstanding service!
LADY0FAB5
Aug 2, 2013
BOB WAS VERY HELPFUL. HE LISTENED TO EVERYTHING I SUGGESTED AND WE WENT FROM THERE. HE WAS INCREDIBLY SHOCKED AT HOW FLEXIBLE I WAS REGARDING WHICH CAR I WOULD PURCHASE. I EXPLAINED TO HIM THAT I WANTED TO STAY WITHIN THE SAME BALLPARK AS MY LAST PAYMENT AND HE GOT IT DOWN AS CLOSE AS HE COULD. BOB WAS VERY HUMBLE AND HELPFUL DURING OUR TEST DRIVE AND WAS NOT FOCUSED ON JUST SELLING ME ANY CAR BUT HELPING ME FIND WHAT I LIKED. I WOULD RECOMMEND THIS DEALERSHIP TO ALL OF MY FRIENDS. AS SOMEONE JUST STARTING OUT AND THIS BEING MY FIRST VEHICLE PURCHASE ALONE I CAN SAY THAT I AM VERY SATISFIED.
WillBonner86
Jul 30, 2013
The service was great! TJ Arleo and Anthony Szaraz were both very helpful and both are nice guys and made it a great experience for me with leasing my nissan rogue thanks guys !
Grealmuto
Jul 27, 2013
My experience at Pine Belt Nissan was like no other dealership. No pushy salespeople, just product specialists that guide you through the sales process making the appropriate suggestions and recommendations. And no one I've dealt with is better at this than Tommy G. This is the second car I've purchased (plus 1 lease) with Tommy and every experience has been top notch!
sammietc3
Jul 25, 2013
My husband and I came in with an open mind on a vehicle, but knew what price range we needed to be at. In order to get a comfortable car payment. We were given the best possible assistance in reaching our goal. We walked away with a great purchase, and look forward to working with Pine Belt again in the future. They didn't give us any haggle, we had an approval within 30 minutes, and were on our way.
lrami1101
Jul 24, 2013
Great and fast experience...we were just in market comparing vehicles and checking our options and made a purchase..will definitely consider purchasing another a vehicle here again
beachwood
Jul 17, 2013
Loved my experience at pinebelt in keyport. They were very knowlegable and explained every thing I didn't understand. I got a deal less than I thought I was going to get. And wasn't pressured into anything. Very happy and would definitely recommend pinebelt to anyone who needs a vehicle
jamesdor
Jul 17, 2013
Just an overall pleasure dealing with Kevin. He was very informative, knowledgeable and helpful. I tiold Kevin what I was willing to spend and he worked with the other associate to get to that dollar amount.
RNCC47
Jul 17, 2013
Very easy and fun experience when dealing with Tommy G. This is the fourth Nissan that I purchased from Pine Belt. I would recommend anyone in the market for a car to go see Tommy. You will be a customer for life like me.
Brittproud87
Jul 16, 2013
This dealership treated me like a star when I bought my car. I was floored by how amazing joe and the rest of the people there were. That was two years ago. Today I write because the keys to my car were stolen. I needed new ones. I needed a tow to the dealership late last night. When my fiance as Brad Benson to do this for him, they threatened to call the cops, so I was nervous when calling. I spoke to a young lady that allowed me to leave my car overnight to be serviced in the morning. I was called at 810 am from Eric in the service department assuring me my car would be taken care of. I have NEVER in my life thought I would be treated so greatly by a car dealership. Since day one I've had great experiences. They are the most phenomenal staff I have ever dealt with, and I work retail and I have MY OWN staff. They are so very caring and considerate. I will never buy a car elsewhere, my fiance will be making his next car purchase here, and so will people close to me. When I explain the treatment I get from here with friends and family they are shocked. As I mentioned before, my fiance and I have gotten into BATTLES with Brad Benson. Who's sales staff is self absorbed, nasty, and cares only about the sale and not about the follow up. Pine belt nissan is the place to go. I promise you that you will not be disappointed.
mintoccia
Jul 16, 2013
It was one of the best experiences I had leasing a car and I've been leasing cars for over 30 years. Franz Crane should be given a medal and crowned "best saleman of the century"! Figure out what he is doing and teach it to the rest.Thank You Franz!!
susannj9
Jul 15, 2013
We had a very professional and informative experience at Keyport Nissan. Our salesman was knowledgeable, pleasant and accommodating. We were trying to decide whether to lease or buy the vehicle and he was very truthful about which option would suit our financial needs. Extremely pleased with the entire experience and will be back when the lease expires to see Sal. I have a family member who is interested in leasing a car and I plan on bringing her to see Sal in the fall.
aiordan25
Jul 11, 2013
Great experience, knowledgeable staff. No pressure whatsoever. Great selection and choice of vehicles. Luis did everything possible to make the purchase quick and explained every detail and asked every question I had. I would highly recommend this dealership! Thank you!
kris10mahan
Jul 11, 2013
I had a great experience purchasing my new car at Pine Belt of Keyport. The dealership had a great waiting area and the employees were great to work with. TJ was there to answer any questions and was very accommodating , I also worked with Anthony who was a pleasure. Both guys made my experience enjoyable and I am not just saying this because I left with a car!
amarks046
Jul 10, 2013
The salesman was exceptionally helpful and worked with us to negotiate a price that was both fair and low enough to convince us to drive home with a new car. We came in with a great offer from another dealer that they were willing to beat. They did not push us aggressively but listened to what we wanted and worked with us to come up with a reasonable offer. We are absolutely delighted with our 2013 Altima and very happy with the service provided by Kevin and Pine Belt Nissan. I would use this deal again.
Brenda12
Jul 9, 2013
This is the first time i have enjoyed getting a car new or used. Walter was great!!! I told him the color, style, and that i wanted a sun roof, he found me what i wanted and took care of me through the process of leasing a car. Everyone there was fantastic, i was in and out in 2 hours. I have been telling all my friends about how easy and quick it was for me to get my new car. I can't say enough good things about all of you there at Pine Belt Nissan. This will be the only place I get my cars from now on.Thanks,Brenda Micchelli
dena81
Jul 9, 2013
Walter was amazing. He worked with my situation and within less than 45 minutes was able to work with me and what I needed and got me an amazing first car. I'd recommend him to anyone!
jvo11
Jul 1, 2013
This dealership is outstanding. RAW is WAR. Walter, Anthony & Rich, made my car purchase a excellent experience. From the minute I walked in Walter and Rich answered all the needed question and went to WAR to get me in the car I wanted. Anthony worked the numbers I needed to be happy with my purchase. I have been in the dealership a couple times now, and they do not forget a face. For a comfortable and pleasant experience call Walter and walk out Satisfied.
Theresac6
Jun 24, 2013
Very friendly and pleasant atmosphere. Matt was very experienced and cordinated. He made me laugh and feel proud when he made my family take pictures when he was handing me the keys and getting in the car.
lucille67
Jun 22, 2013
rich hendreckson, anthony szaraz and kevin gieger were so so sweet and informative and made the purchase so easy with no stress they were great...................................my niece has purchased twice from them and sent me their.
drust8027
Jun 21, 2013
highly recommend pine belt of keyport and the salesman tommy g they are very fast and extremely courteous people and knowledgeable about the nissan cars that they sell everything was done in under 2 hours very fast
lulu0224
Jun 17, 2013
I must say that my overall experience was great. My saleman Franz was very friendly an extremely helpfull with the entire process.The finance department was extremely helpfull
pask434343
Jun 17, 2013
The no hassle approach and friendly staff made this the most enjoyable experience. I dealt with about 4 other Nissan Dealerships and they were no where close to Pine Belt Nissan, in price or service, and I didn't have the sleazy salesman experience like I did at Rt 22 Nissan in HIllside.
tlchealy
Jun 14, 2013
This was my second time going to Pine Belt Nissan in Keyport and I found the experience very pleasant again . Both Mike and Walter were very knowledgeable about the car and worked within my price range to allow me to lease this vehicle at the price I was comfortable with. I was in/out within 1 1/2 hours.... which never happened to me before. In the past, I was usually at other dealerships for 3-5 hours before I drove away with a new car. Great experience. Thanks Mike & Walter
mcgrath28
Jun 8, 2013
Best car buying experience EVER! Sal was attentive while discussing what we were looking for in a new vehicle. Matt was amazing with his zero pressure approach while ensuring we got exactly the car we wanted. Anthony took the time to explain every payment option until we could decide what worked best for us. I would definitely recommend Pine Belt Nissan to all my family and friends. We left there feeling like family.
SamanthaMiller
May 31, 2013
I went to this Nissan Dealership because it was recommended to me by my fellow worker Jamie Boyce. I wanted to go close to home.
edisondriver
May 26, 2013
I purchased a used 2009 Cube at Pinebelt Nissan in 2011. My wife was just about the only driver of the car. So i decided to put the car in her name. That was more trouble than I expected. Since the warranty was in my name, that had to be changed. Even though she is my wife, there was a $50 fee to change the ownership of warranty. Service manager John Kravchak helped me through this with the proper forms and the way to approach it. Eventually, I found someone on the warranty line who helped me as well. I was even reimbursed for my $50. Once the car was in my wife's name, she decided it made sense to service it closer to home. So she picked a dealer in Edison - within walking distance of home. Then I called Mr. Kravchak and asked for a favor. I explained what happened. I then asked how I could arrange to get the maintenance records for the Cube so the new dealership would have a history for the car. He said he would print out the records and I could pick them up on a Saturday once I presented my driver's license. He didn't have to do any of those things. But he understands customer service.Thanks John, for making things a little easier.
drewillingworth952
May 20, 2013
Very enjoyable experience. Speedy sales and prompt service. Fred and Nick were extremely knowledgeable and helpful in identifying the correct vehicle for myself. Recommended for everyone!
gpresq
May 15, 2013
Positively the best service experience I have ever had. I gave all "great" scores because the work is done right and on time, the first time. This dealership does not make you feel pressured to have extra non-essential work done, they treat you fairly and courteously. Plus, the car is returned cleaned on the inside and out.
todam
May 14, 2013
Gregg Manasso in service is an outstanding worker. He treats me with excellent service and he makes sure everything is done great from start to finish.John Kravcheck who is the service manager always treats everyone with the up most respect he does his job with excellence and knowledge of anything i bring to him!
Gourav
May 11, 2013
I have been to Pine Belt Nissan of Keyport on several occasions and with each visit, their customer service had worsened. I will never be returning nor will I be a patron of Nissan (at least this specific dealer) ever again. On several occasions while my vehicle was within warranty, I would bring my vehicle in to have problems diagnosed and the technicians have never been able to "duplicate my issues". Upon my warranty expiring I had brought the vehicle in for a simple oil change and the Service Rep had approached me with a work order stating that my vehicle needs services done of over $650. All of the stated issues should have been taken care of when I was within warranty. My last issue was on May 11, 2013, I had simply called the parts department regarding a simple part, I had the part number ready, the person I spoke to was Bill, Bill had given me EXTREME attitude and was literally screaming into the phone because he had been pulled away from his lunch time in order to answer my call. Bill was screaming at me as if I were a child that did not understand English. That is intolerable and I will never be doing business with Pine Belt Nissan of Keyport. I highly recommend that all customers stay away from this dealer because your trips will leave you infuriated, feeling abused and disrespected.
amol
May 8, 2013
When I returned my leased Nissan I was assured by the dealer that there was nothing wrong with my car and I will not get billed for any wear on it. That is the only reason I bought a car from them. Well now a month later I have a bill from Nissan Acceptance for $1600. When I contacted the dealer they tolled me that there is nothing they will do about it. So all of the assurances are nothing once you buy the car that is it. A BUNCH OF LIERS.
Chrisallum
May 7, 2013
From my first call to signing on the doted line, my experience with pine belt has been nothing but excellent. I came in with my wife to purchase a car for her birthday and we were able to leave with the perfect one. Franz was vey helpful and kept the atmosphere light hearted. Chris was the first person I spoke with and he was also very helpful. Never once did i feel pressured or gimmicked. I recommend anyone in the market for a Nissan should visit Pine Belt Nissan of Keyport.
joannedin
Apr 1, 2013
Even though I live in Staten Island, my family and I always get our cars here because of the great service provided. Rob Carlson especially does a great job and is very much on top of things. I can only highly recommend this dealership and employee.
trav1100
Mar 27, 2013
This was one of the top two car buying experiences for me, and I've purchased over 6 vehicles in the past 10 years. Walter was upfront and I am the type of person who appreciates frankness. I didn't feel pressured in any way and that's a rare thing when you're in a car dealership.
MeganDPKelly
Mar 23, 2013
Our Salesman Al Caggiano was very friendly, listened to our needs, passed along the sales incentives in a very informative, concise way to explain our better options in order to get the car that we wanted. Al was very patient and knowledgeable in showing me the different choices in colors, interiors and extras. Anthony Szaraz made the financial process very easy and the amount of paperwork needed to sign was clearly explained and very easy to understand. Very friendly and personable. Rich Hendrickson was professional, kind and very courteous in solving a problem for us and we were very appreciative in the quick response to our phone call. I would recommend this dealership to everyone!
rgamatko
Mar 22, 2013
I wish there were more than a 5 star rating to give this dealership!!! I have been looking to purchase a vehicle for over a month now due to my lease expiring with F*rd.. Unfortunately, I have had some questionable experiences recently. As I am not a novice to the whole car purchasing process, I felt my recent experiences with other competition disconcerting to say the least. That is, until I made the decision to visit Nissan.. Right away I knew I could deal with the salesman that approached me.. Franz is the epitome of professionalism.. He was never curt nor pushy.. he was extremely knowledgable about the product and answered every question with out hesitation. He truly was interested and dedicated to us the entire time we were there! Our test drive was a real drive, not a 2 minute sprint down a back street!! He was very patient and really worked to find a suitable price point!! Thank you Franz for really helping us get into this car that I really wanted!!!On the the financial end where we had the pleasure to meet Anthony.. Again, never pushy!! But made sure that all of our options were clearly presented to us!! And again, very professional, and sincerely interested in assisting us through the whole buying process!! What is generally a very lengthy procedure was 20 minutes at best!! Thank you Anthony!!!I don't even know how many cars I have purchased or leased in my lifetime, but I have got to say that this was by far on the top of the list as the best car buying experience. Thank you PineBelt Nissan for staffing your dealership with caring, professional, knowledgable and down-to earth staff!! You have earned a return customer!!Would I recommend?!? WITHOUT HESITATION!!!
eric912
Mar 19, 2013
the salesman Robert Carlson really knew his product. At no time did I feel pressured or uncomfortable.Even after I signed the papers he took the time to explain to me all of the vehicle options even past the dealerships closing time.The manager took the time to come over and make sure I was happy and understood everything.
nyjimmy
Mar 18, 2013
This is our second car from Pine Belt Nissan in Keyport. I have purchased and leased many cars in my lifetime they are by far the best i have ever dealt with. professional courteous people in all aspects. i would highly recommend that if you are looking for the best deal without all the hassels then do yourself a favor and go to this dealership. They are first class!
rvanclef
Mar 11, 2013
The reason why I came to Pine Belt Nissan, was in the past I have used them for service, with this good experince, I choose to use them to purchase my next car. Nissans have always mean reliable cars, for me in the past, I came to the dealer to buy a car, and to drive it off the lot the same day. Working with Joe Aker was a great experience, he took his time with my concerns, this why I would use Pine Belt Nissan and Joe Aker for any future purchases and I will recommend both to anyone interested in buying a car.
Sammie927
Mar 10, 2013
I walked into the dealership and explainedto Joe what I needed, he was very understanding, and got to work right away. He showed me 3 cars, and explained everything he knew about them. He showed me the car fax report. He was very friendly, polite, and straight forward with me. I felt very comfortable working with him. He made my car buying experience stress free, quick, and comfortable.
vin3265
Mar 8, 2013
I recently purchased a 2012 Nissan Murano from this dealership, and i was very pleased with my overall experience. The salesman i dealt with were professional, and also very easy to deal with as far as making a deal everyone was comfortable with. I would recommend this dealership and also use them again in the future for a purchase.
hughENonni
Mar 5, 2013
Second Vehicle we have leased from this Dealership. Sal, Nick and especially Matt worked hard to fit the new lease into the payment structure we could deal with in these difficult times. We have recommended Pine Belt of Keyport to other families we know who have also purchased and or leased vehicles from here. My wife was very pleased with the car itself as well as the lease payments and term.
svivona5
Mar 2, 2013
i had such a great experience with purchasing my car from this dealership. TJ and Anthony S answered every question I had and were very thorough. They took their time with me. They provided excellent service. I am very happy with my purchase.
elena823
Mar 1, 2013
My experience was excellent. Rob was outstanding and very attentive and caring. Excellent salesman. Looked out for us and treated us as if we were buying a $50,000 car. My experience was Pinebelt Nissan with both Rob and Richard was the best ever and I know that I will only deal with them and ask all my friends and family to do the same.
ginasedd
Mar 1, 2013
Second Time customer at this dealership, longtime Nissan owner, TJ was very knowledgeable and not a pushy typical salesman, He listened to my needs and addressed them and sure enough I drove out tof there with 2 new vehicles, Satisfied, no stress, no false promises and no unexpected additional expenses a pleasure to work with! Hassle free! Thats why I give them a high rating.
michelleR123
Mar 1, 2013
I went into Pinebelt cause I wanted to look at a Altima, however I wasnt sure if I wanted an Altima or a Sonota.. so I went to look and was greeted by TJ, at first I was worried cause hes a young kid. But I was wrong. He was such a nice kid and helped me with EVERYTHING!! he understood that I still wanted to look at the sonota and his sales manager Mike came out and he was very nice to and very understanding as well that i wanted to look at the sonota and i promised that i would come back to them if i decided to go with the altima, they gave me there cards and said to call them with any questions.. the next day I got a call from Ashley who was such a sweet girl!! she thanked me for coming in and i explained everything to her and she was understanding too and told me to call them with any questions.. I went to look at the sonota and the dealership i went to was nothing like pinebelt, so i called Ashley she set me up with an appointment to come back in with TJ , went that day and bought the car and my finance manager Anthony was a very nice guy as well... Pinebelt is full of nice, caring people and everyone should go there!!! i wouldnt have wanted to go anywhere else!!!
chrismw722
Feb 28, 2013
Jonathan was a pleasure to deal with.I will be back here to buy a car for my son in the near future as well. He made me feel very comfortable and it was a great experience buying a car which can be a stressful time.
lalala210
Feb 28, 2013
I went in to look at cars with my dad. It was my purchase of a car, and my first real experience at a dealership. The first salesman that came up to us was Jonathan Korkowski. He was nothing but honest and genuine and did everything he could to make the process easier. He, along with the others I came into contact with made it so much easier and more enjoyable to buy a car from this dealership. I thought buying my first car would be so stressful and nerve racking, but these men made it a very simple, and fun. I will definitely recommend this dealership, and the three men that helped me, to anyone i know that needs a car.
Sick one
Feb 28, 2013
Went in to inquire about a pathfinder Joe greeted me at the door and helped me find what I was looking for. After that it was a stress free negotiation process. Within 1 hour I was on my way with my new truck.
versagirl59
Feb 28, 2013
In January my husband and I visited Pine Belt Nissan and was greeted very warmly by a salesman who spent a great amount of time with us. The salesman whom we trusted because of his easy way in dealing with us was Fred Hanzman and although we were debating if we were or were not going to get a car that day, we did leave with a 2013 Nissan Versa!Fred was a gentleman to work with and we really appreciate his patience in dealing with us!Thank you Fred!
annmarie1215
Feb 27, 2013
This is my second leased vehicle from Pine Belt Nissan of Keyport. From the moment I walked into the dealership to the completion of my deal, the following employees, Rich Hendrickson, Fred Hanzman and the finance gentlemen, Mark Sorrentino were great. They answered all my questions, gave me the best deal and explained everything as we proceeded with the sale. When I was finished with my paperwork, Fred came out to my new vehicle with me and my husband and showed us how to work everything in the car. He also set up my bluetooth and showed me how to use the Navigation system.I will definitely recommend, Fred, Rich and Mark to all my friends who may be looking for a car.
dougnumber1
Feb 27, 2013
I decided to ditch my old Pontiac and try out a Nissan. I walked in a little hesitant, not knowing what kind of price or car i was going to get. But after talking with Eric my worries were at ease. He helped me find what i wanted in my price range and was not a pushy car salesmen you see on TV (Wasn't a big fan of his ties though). I will definetly recommend anyone who is thinking about buying a new or used car to go to Pine belt and seek out Eric.
Wynn82
Feb 27, 2013
I bought a new Quest that I absolutely love. My sales associate (TJ) was terrific and patient and the finance manager (Anthony S) was great with answering all my questions and getting me the best deal! I would recommend my family and friends to Pine Belt of Keyport!
j71490
Feb 26, 2013
I have given this rating because I had a excellent experience at this dealership. I went to the dealership and requested a quote and got one instantly. I was not pressured into adding anything on to the vehicle that I had not originally requested. I appreciated this. It showed me that the sale was being done how I wanted it. Rob was a great salesman, he answered all my questions and took the time to show my all the aspects of my new vehicle. He made me feel comfortable when asking the questions, I never once felt like he was trying to add pressure on me to make the deal. I respect that because when salesmen are to pushy, it becomes an annoyance. Rob got me a wonderful price and all the features that I wanted in my new car. The quality of the work ethic at the dealership and from Rob was also wonderful. Rob was very helpful and I greatly appreciated him taking the time to make my experience at Pine Belt Nissan a great one. I would recommend Rob and Pine Belt Nissan to anyone looking for car!
lauramineo
Feb 26, 2013
Wonderful to work with Fred and the sales manager for a second time now on a leased car. I got the car I wanted and the price I wanted. They were very accomodating when working around my budget.
Jess_Golds
Feb 21, 2013
Rob Carlson sold me a new Altima, and made it a very easy-going and relaxing experience. Big purchases like this are often stressful but they made this experience quite the opposite. All of the details about the car and the purchase were thoroughly explained to me and all of my questions were answered. They were very clear and simple in their explanations to be sure that I did not get confused. I would recommend purchasing a car from this dealer, and I would purchase another one from him in the future. Excellent, excellent job!
DJohnS5
Feb 19, 2013
Franz was wonderful ... as was the finance department. Even if your credit has been compromised, they will do everything in their power to get you into the car you desire at an affordable price. Pine Belt Nissan of Keyport is a dealership worth visiting!
jimmyboy27
Feb 19, 2013
My experience was great as always. Steve is a great guy and always takes alot of grief from me. He is sweet and makes me feel very comfortable.
rose1018
Feb 16, 2013
I would highly recommend checking this dealership out if you are interested in a Nissan. I have purchased two vehicles in eight years thus far from this dealership. The process was as painless as possible, and the price negotiation was haggle-free. You need to do your research on manufacturer list prices, and compare other brands against the model you're interested in before you purchase your vehicle, and I guarantee you'll be happy with the pricing offered by Pine Belt. Customer service is great, and I didn't feel like I wasn't getting a good deal. I just bought my second Murano, and I'm loving every minute of driving it every chance I get!
GalinaB
Feb 13, 2013
Stopped in at pinebelt nissan after a bad experience at sansone nissan in avenel. When I first entered the store I was greeted by Eric and from the moment I met him I knew this was going to be a smooth and easy deal. Eric was upfront and honest with a good sense of humor. After the test drive i was waiting for some stressful negotations but i honestly couldnt have asked for an easier process. If your looking for a car pinebelt nissan is the answer. If you want a fun and easy buying experience thats outside the norm of buying a car ask for Eric.
jrzygrl1954
Feb 13, 2013
I recently financed a car that I had been leasing. Anthony took all of my information over the phone. We made an appointment to do the required paperwork. He assured me he would have me in and out in 20 minutes. I sort of laughed to myself, but he was true to his word. Actually, it took 18, not 20. On top of that he was able to save me about $100 over what I had been paying on my lease.
jmaniscalco
Feb 12, 2013
I have leased multiple vehicles from Pine Belt Nissan for the past six years. The staff is incredibly friendly and made this a wonderful experience. As a first time customer of leasing my own car I was weary of the process, but both Debra and Rich made sure that I understood everything there was about leasing a car for the first time. I also come to Pine Belt to get my car serviced; they are very flexible with making an appointment which is convenient and makes my life easier. I would and have highly recommended this dealership to my friends and family.
fhelioff
Feb 11, 2013
I love PineBelat Nissan of Keyport! Tommy G is a great salesperson. This is the 4th vechicle that my husband & I have purchased from PineBelt! Great Prices!
Tdelucca5
Feb 6, 2013
I had a wonderful experience with these two gentlemen. They were courteous and down to earth. I would recommend Nissan pine belt to whoever is looking to get great service and a good deal
metoo3232
Feb 4, 2013
With Debra Smith as the lead contact person, Pine Belt provided me with the deal I was looking for. I had been to 3-4 other dealers, including dirtbags at Freehold Hyundai and a few others and no one gave me a fair trade value for my used car . . . until Pine Belt did so. I had done a lot of homework and the Pine Belt folks really listened to my facts and needs and the deal I wanted. Within 1.5 hours the dal as done and I drove my new car out.There is no 'sleeze' factor at Pine Belt, so I will probably buy my next car there as well.
niccas
Feb 1, 2013
The process was smoother than most dealerships I have been to. The sales manager was knowledgeable and quick. I did not have to go back and forth. All staff was friendly and made it a pleasant experience.
1949merc
Jan 4, 2013
inquired via internet responce was quick and informative an appointment was set when we arrived we were greeted by a pleasent sales associate steve lanman who showed us various models that we inquired about we chose the altima the paperwork was completed and we picked up our auto the next morning.
ringo8553
Jan 3, 2013
Called for availability of a new car and told them I needed it in a week. Placed two calls yesterday to the same person and calls not returned. Called today, got a different person and was disconnected. Called back immediately and got a third person and was told other went to the bathroom. If this is the treatment you get before you show up there, what happens after you buy a car?
vinnyc1
Jan 3, 2013
I must say this dealer knows what it is to work as a team and know how to put car buyers first and not take advantage of us buyer. My experience at this dealer was mind blowing.. The first person that made my experience good was Robert Carlson came to greet my wife and I he was very nice and well spoken, which he made my test drive a easy breeze went ever all the features in the car and explain everything on the car. He even explained why i should of went to a better model to help me save money. Which was a super plus.. After i said ill take the car Rich Willis the sales manager come by to thank and congratulate me on my purchase and spoke to me and made sure my visit there was going well and asked if i had any question or concerns. The finace guy made it very easy and very patient explaining lease thing to me cause i had a lot of questions.. After it was all and done swapping things in my new car Robert Carlson came out and helped with my things and made sure my experience was good for all the mangers to play an active roll in the process of the sales deal was great most mangers dont even know what my name is at most places i bought at..
ctippolito
Dec 31, 2012
I have bought two Nissan vehicles from Al Caggiano and he has been a tremendous help to me and my wife. Al is not a typical slick salesman. I felt with both transactions that Al genuinely put my interests first and then tried to work as my representative with the dealership to get me the best vehicle at the best possible price. If you wish to buy a car without the usual new car purchase hassle, Al is your man.
tcrockett
Aug 21, 2012
My name is Tom Crockett and I worked with Rocco at Pine Pelt in effort to assist my mother; Madeline Crockett with leasing a new Nissan Rogue.Rocco was the utmost professional and worked with me regarding the leasing parameters over the phone and managed this process in an excellent manner in my opinion. I am a business owner, have extended experience with sales/customer service and can honestly say that 'this deal' was managed exactly the way that is should have been by Rocco and his management. Not only did we hammer out all of the details over the phone, but Rocco was able to provide a competitive price match via his management without trying to play any games at all or make things more difficult than they should have been. Upon arriving to consumate the deal and pick up the car it was a painless experience because everything was exactly as we negotiated and alot of the premilinary credit application information was already complete from working over the phone earlier in the day. We were in and out of the dealership in roughly an hours time and it was a stress free experience. The dealership itself was extremely clean and comfortable and everyone looked friendly and professional.Kudos to Rocco and team as we will definitely recommend Pine Pelt in the future! I have bought/leased many cars and can say first hand this it is not always as smooth as Rocco made it to be for us...Thanks again,Tom & Madeline Crockett
Robert.Frazzetto
Aug 15, 2012
I had a really great experience with Pine Belt Nissan. Joseph Aker was a a terrific salesman who was friendly and honest from the start. Based on what I could afford Joseph helped me figure out the best model for me and didn't try to up-sell me or put me in a hole with a more expensive car. He was able to answer all of my questions from the most minute details of the car to any financial issues that came to mind. From the test drive to driving off the lot in my brand new car, I had a pleasant experience and from now on Pine Belt Nissan will be a preferred dealer for me and my family. We will definitely be back for our next car.
kristene03
Aug 13, 2012
i have to say that this has been the easiest, quickest and most stress free purchase of a vehicle in all the years of purchasing cars. Dawn Bosse Licatta was amazing and i will highly recommend her to anyone that i know that wants to buy a car. Everyone was very helpful and understnading of my situation and i am very grateful for that. this was the best dealrship i have ever dealt with.
catphil
Aug 12, 2012
Had the right vibe right away thanks to Vito Falsone, our saleman. We had been to another dealership the week before, and felt very let down. Vito went the extra mile w/us, from making us feel comfortable, which, is important when you have kids w/you like we did, to letting us know he was doing everything possible to give us a good deal; and, we see that he did, according to all our research. Satisfied completely, and would encourage others to visit.
taci88
Aug 11, 2012
At the end of the day I purchased my 2012 Nissan Frontier because of Richard Willis, the vehicle and the price. Rich is great to work with in terms of attitude, fairness and respect.
maxie22
Aug 4, 2012
I leased my car on 8/1/12 and had the best overall experience.... all due to Walter Jacobsen's professional and friendly personality! He made every attempt to listen attentively to meet my needs while sticking within my budget. As a loyal Nissan driver, I will never look no further than going to Pine Belt Nissan of Keyport and being assisted by Walter and his team. Thanks Walter!!! I love my new Rogue!!! :) Maria D.
aviola23
Aug 1, 2012
buying a new car from jonathan was an amazing experience, he was super friendly and listened very well to our needs. i recommand him anytime. he was able to set us up with a newer car and with a great deal, im looking forward to working with him again and getting another nissan.
cbrady1110
Aug 1, 2012
I have been a customer of Pinebelt Keyport for 17 years and each and every time they exceed my expectations. Bob Vasquez was extremely helpful, accomodating and buttoned up. Bob and Mike Kelleher carefully listened to my needs and crafted a deal with me that more than worked with the sometimes ambiguous parameters I laid out. Their professionalism and flexibility reaffirm to me what I have felt the past 17 years...that Pinebelt Keyport is by far the best dealership in New Jersey.
jennac1690
Aug 1, 2012
sales representive was very nice and very helpful other car slaesmen just want your money and he really helped me out. He wasnt there just to make a commison he was there to truley help potential buyers
tedwilliams22
Aug 1, 2012
When first walking up Jonathan introduced himself and instantly i knew i had someone id get along with. He was very knowledgeable of your inventory and knew exactly the car id want to look at just by telling him a few things i wanted in my new vehicle. Jonathan is a great employee and i will certainly be back soon to see him to purchase another Nissan for my son and daughter in the near future!
bscheider
Jul 18, 2012
Great experience purchasing a new Altima. Tom was extremely patient, informative and a pleasure to deal with. He found me the car i wanted even though it wasnt on the lot, and he never gave up or tried to talk me out of it.In the end i felt i got a great deal and had and awesome experience! would definately recommend to family/friends.
Sydneyih
Jul 17, 2012
The salesman and sales manager worked very hard to put us in the right vehicle at a monthly payment that we could afford. I am very pleased with my purchase and my experience with Pine Belt Nissan
jennmoll
Jul 15, 2012
We bought our first Nissan Sentra in 2008 from Fred and Pine Belt. We were very happy with it. Unfortunately, I was rear-ended and we needed a new car. We came right away back to Fred. We bought another Nissan Sentra. We tested a couple of cars, but we really liked the Sentra, and Fred really helped with any and all questions we had. He is easy to work with, very knowledgeable about the cars, and really takes the time to make sure we, the customer, are happy with our choice and with Pine Belt. We now love our new Sentra as much, if not more, than our old Sentra!
sixnana6
Jul 15, 2012
Your salesman, Bob, was courteous, knowledgeable, & working within our budget. We explained what we could afford, how long we would like to have our loan for, amount of money we could put as down payment and what we could pay per month. Bob was great, came within our budget on all things. No high pressure! The first car offered was not within our budget, Bob did not know that at the time, worked with us and within minutes we were driving an affordable second choice. I would recommend Pinebelt Nisson to anyone and of course Bob. We have bought a few cars from your dealership and never have had a problem. As a matter of fact, the car we were replacing was bought there. Would still have it except was totaled in an accident. 7 years and was still in great shape mechanically and outside. Thank you Bob & Mark for a wonderful experience purchasing our 2009 Sentra,which we love. Elsie & Peter Rooney
koolyus007
Jul 9, 2012
I have purchased and serviced numerous Nissans at Pine Belt Keyport. I always feel welcomed and feel at home. Everyone is friendly and they always look forward to seeing me at the dealership. I truly believe that no other dealership can be better. That's the main reason I always return. The other reason of course is that Nissan vehicles are super great, very reliable and gets great gas mileage. I couldn't expect any better from any other brand vehicle. Joe Sheff
walter ross
Jun 24, 2012
Both Debbie and Mike took the time to work for my wife and I to find the vehicle we wanted. We were treated like we were real people and not just customers. We left with a new vehicle and a very happy experience. We will gladly recomend these people and the dealership to our friends.
yshahid
Jun 24, 2012
Good and friendly dealership. You really have to negotiate the price for the best deal. Give 5 stars to Steve Lanman for making this deal happen.
lmsf205
Jun 12, 2012
I was looking for a certified used car , preferably a Nissan. I went to several dealers in my local vicinity and was unsatisfied with the cars available and the sales service.I have a very good credit rating so everyone wanted to sell me a new car or a lease deal.When I came to the Pine Belt dealership I asked for what I was looking for and found it right away!
Mromeu
Jun 12, 2012
Everything was great, everyone was pleasant and nice. Tommy went over everything I needed to know about the car and he was very helpful.Thanks
RMG281
Jun 10, 2012
Fast and easy car buying! No haggle No Nonsense. Very Nice car dealer ship. This is my 3rd new car from them, and I would go back again!
hcall21
Jun 7, 2012
Tommy G was a helpful, knowledgeable salesman, and terrific to work with. I definitely recommend this dealership. Best new car buying experience I've ever had!
lgacc12345
Jun 6, 2012
It was the easiest buying experience I have had, I first dealt with Melissa Galati and she was great and then to Walter Jacobsen and everything want smooth and just like I wanted it to go.Everyone was great and friendly.
Docco27
Jun 1, 2012
Franz and the whole Pine Belt team was very helpful in getting us into the car we wanted at a fair price. While their product basically sells itself, a dedicated sales force eases the transaction. This was our second deal with this dealership. There will be a third.
agapelive
May 29, 2012
I was very happy and satisfied with my car buying experience. Franz Crane was extremely knowledgeable in helping me to decide to purchase a new 2012 Nissan Altima 2.5SL. I was somewhat undecided when I got to the dealership on Saturday but the overall experience convinced me that I was doing the right thing. I absolutely love the car and will highly recommend Pine Belt Nissan and Franz Crane to any one trying to decide to purchase a car. Thank you to Franz and all of the sales associates that were there on Saturday.
rkim418
May 23, 2012
Joe Aker definitely helped with the whole process. Made it quick and easy. At first was a bit skeptical in general about car sales people, but he's only trying to help.If I had to buy a car again in the future from Nissan, I'd go here and find Joe.
cft1108
May 22, 2012
The salesman,James Materano,was very courteous and attentive to our needs. I felt that the brakes needed to be checked, after the test drive, and Nick, the sales manager, had them checked and they took care of the problem. They worked with me with the price and financing. They were very professional and helpful. I would recommned this dealership to anyone.
shannon723
May 6, 2012
Steve was very friendly, helpful, got us a new car when our credit is less then stellar. Very straight forward..did not waste our time...went above and beyond for us.
dconte
May 5, 2012
I was happy wither the overall service from the salesperson and sales manager at the dealership. I would recommended to someone else who is interested in buying a new vechicle.
Celticerose16
May 1, 2012
Buying a new car for the first time was very scary for me, but the moment I got out of my old car everyone at Pine Belt Nissan of Keyport put me at ease. James met us at the door and made my mom and I feel right at home. He not only did his job, but he went beyond it. He was able to work with my budget to find me the best deal and car! Not only did he find me the perfect deal and car, but also went beyond even that. I had never had my own insurence before so he helped me call around to different places to find me the perfect insurence as well. I was amazed on how helpful he was. I left Nissan excited, happy, insured, and with a brand new 2012 Nissan Juke. I love the Juke. I would reccomend James, NIssan Pine Belt of Keyport, and the Juke to everyone I know. James turned a scary situation for me into an amazing experience. Thank-you to James and everyone who we met that day!!Angela Cornacchia
murraymaxima
Apr 25, 2012
Friendly sales rep & did not push for a deal. Very helpful in narrowing down an exact model with options. I will be back in 3 years to buy another one.
smart619
Apr 24, 2012
i felt no pressure to purchase a car. i also like the fact that they have contacted me on three separate occassions since i bought the car to see if there were any problems. Good customer support.
jaydoo25
Apr 23, 2012
Bob was a top notch salesmen. He listened to what I needed in a truck and didn't try to sell me on thinks that I didn't need. I never felt any pressure to purchase a vehicle and we agreed on a fair price. I drove all the way from Queens, New York to purchase a Vehicle from Pine Belt and I'm glad I did..I Highly recommended Mr. Vasquez and Pine Belt.
bvn3738
Apr 14, 2012
Place basically told me one thing over the Internet and changed what they said once I got to the dealership. All these positive reviews of this place I would guess are written by relatives. Nick is basically rude and really did not care that I came in after being lied to over the Internet. At least admit the mistake; I could have understood that but don't sit there and lie to my face.Enuff said.
JamesWines
Mar 31, 2012
James was great to work with. He was very knowledgeable about all of the vehicles we were interested in. We will definitely use this dealership when we have future purchases in mind. Thanks James, from James and Maureen Wines!
czaluk
Mar 29, 2012
I had an outstanding buying experience, with the help of my sales person, Walter Jacobsen.I felt no pressure throughout the process. Walter was extremely helpful, making sure thatI purchased the car that I wanted, and was able to negotiate a fair and reasonable price formy new 2012 Nissan Altima. I would highly recommend Pine Belt Keyport, and especiallyWalter Jacobsen to anyone interested in buying a Nissan.
Baumer582
Feb 20, 2012
Nick went out of his way to help my brother and I purchase our new Rogues. He was courteous, knowledgeable, and most importantly, fair in his deal. When my lease is up I will gladly return to do business with him. Tommy G. was the sales associate who completed the sale and was equally as outstanding. It was a pleasure leasing my car from them.
DVO420
Feb 10, 2012
MY WIFE AND I HAVE BEEN DEALING WITH NICK CATALDO FOR YEARS. EVERYTIME WERE READY FOR A NEW CAR WE SEE NICK AND WE ARE CERTAIN THAT WE ARE GETTING THE BEST DEAL POSSIBLE ALONG WITH THE BEST SERVICE ANYWERE! OUR LATEST CAR IS A 2011 NISSAN MAXIMA BEFORE THAT IT WAS AN ALTIMA. OUR OTHER CAR WILL BE GOING BACK SOON AND I WILL BE VISITING NICK ONCE AGAIN!! HONEST, STRAIGHT FOWARD AND ALL AROUND GREAT!
digjedi68
Jan 23, 2012
What a great experience!! My wife and I stopped in on our "date day" to look at the Juke. It was a horrible day weather wise but decided to go anyway. Upon our arrival, we greeted outside by Jeffrey with absolutely NO pressure and he proceeded to tell us that anything we needed he was there. When we finally sat down, I can not express how friendly and easy dealing with these gentleman was. "Big Mike" the sales manager worked really hard to get us where we needed to be and was able to get us there! I would recommend this dealer to anyone interested in a Nissan because of the outstanding experience we had! Keep up the good work!D and C
vmckiernan
Jan 19, 2012
went in fore first oil change at at4000 miles after buying a certified preowned sentra with 13000 miles from the dealership. Very convenient location for me one reason I purchased the car there...their lifetime warranty ...was attractive since I drive at100 miles a day 5 days a week for work.. all highway miles . First they told me I would have to come there every 3700 miles regardless of how I drove (hwy etc) or the warranty would be void even though the manufacturer recomends up to every 7500 for highway drivers. I have taken many cars thru 200,000 miles and I know regular oil changes are a must. But every 3700 miles? Then , I was told my battery was bad....I had only been driving for 2 months in this new "certified pre owned sentra" Now I need a new Battery? I have had no trouble starting etc...Then I was told I needed to replace both the engine and compartment air filter. I thought this would have been done since I just bought the car with 13000 miles on it.The cabin air filter and installment would be $89. The engine $46.00. I forego the battery jibberish and had the filters replaced and the oil changed. I was told this would keep the "lifetime warranty" valid. $ 159 . dollars later , when I thought I was going for an oil change. The lifetime warranty is not free I see , it seems to be paid for thru excessive and unnecessary service required. I was not told that when I purchased the car. And so much for the value of a "Certified Pre Owned" purchase. FOLLOWUP........... To be fair I felt I must continue my review and why I changed my rating. I received a call from Peter Gilson in the service area and asked if I would give them a chance to make things right. I was very pleased with the return service and am happy that Pine Belt Nissan cared eneough to do what it took to correct what went wrong. We all have bad days and could all make improvements to our businesses, I am sure this experience has made Pine Belt Nissan even better than before. I love my new Nissan Sentra and I am glad I have Pine Belt Nissan to help me take care of it . Thank you Peter.
sbentsen
Oct 20, 2011
I had the most pleasant experience with this dealership. Both Nick and Brian allowed me all the time I needed to make my final decision without any pressure. I would highly recommend this dealership to anyone interested in buying or leasing a vehicle.
SherriVan
Oct 19, 2011
This was my first experience with a lease. I did do a ton of research over the phone and internet to ensure I knew the value of the vehicle going in to the dealership. I was comparing various makes and models, other then Nissan but in the same class of car. I had always heard good things about Nissan but never owned one. I walked out of the dealership leaving less money then I originally anticipated as a down payment on the lease. Additionally, they worked with me to secure a comfortable monthly payment which beat all deals I had previously reviewed.Overall, the experience at Pine Belt was a positive one, no stress and my daughter and I left extremely satisfied.
gmrcreations
Sep 23, 2011
I was on a search for a white Juke at a fair price. I went to a couple of dealers before finding Pine Belt Automotive including the dealership where I purchased my '08 Rogue but was not happy with the way I was treated so I continued my search. I came across Pine Belt Automotive's website which had a "Chat"option and start a chat with Mike Del Priore online. Mike gave me the information I needed and the incentive to follow through with my search. Mike followed up the next day and invited me to visit the dealership which I did. At first I had my guard up because of the way I was treated previously. I was being told by other dealers that I would not find a white Juke any where, I would be lucky if I could find a Juke in any color no less white plus I was given overly inflated prices because of the demand for Jukes. So, when I visited Pine Belt Automotive I didn't expect much other than another waste of time. Wow, was I wrong! We were introduced to our salesman, Shawn Donnelly, who was honest, sincere and listened to what we had to say. Shawn was not pushy nor negative in his manner. He was very upbeat and positive with all his responses. When it came to negotiation, Nick Cataldo stepped in and I thought, OK, here we go with the BS but again I was wrong! Nick truly wanted to sell the car and did everything possible to make it happen. Nick was polite, courteous and professional in his manner. I was told by Shawn and Nick although they did not have a white Juke on the lot, they would find me one and I would be driving it home by the end of the week. Two days after we sealed the deal, Shawn called me saying he was on his way to pick up my car and we could pick it up in a few hours. Everyone we dealt with at Pine Belt Automotive treated us with respect. Shawn and Nick turned a stressful situation into my most pleasurable, enjoyable car buying experience I have encountered in my lifetime! Thank you, guys! I highly recommend Shawn, Nick and Pine Belt Automotive to any one and every one!
PATSHAW
Sep 19, 2011
PURCHASING MY NEW 2011 JUKE WAS THE MOST STRESS FREE, PLEASURABLE EXPERIENCE I'VE EVER HAD. MY SALESMAN BRIAN SADOWSKI WAS PROFESSIONAL, POLITE, CALM, KNOWLEDGEABLE AND HONEST. THE MANAGER NICK CATALDO WAS EQUALLY PLEASANT BUT BRIAN WAS EXCEPTIONAL. BUYING A NEW CAR IS ALWAYS NERVE-WRACKING AND PINEBELT NISSAN WAS THE BEST DEALERSHIP I'VE EVER DEALT WITH AND I'M 50 YRS. OLD. I LOOK FORWARD TO SERVICING MY CAR THERE AND CONTINUING THE RELATIONSHIP FOR THE LIFE OF MY JUKE. THANK YOU PINE BELTPATTI SHAW.
Sean Pierson
Aug 22, 2011
It was a Pleasure buying my car from Pine Belt Automotive in Key Port NJ.Nick Cataldo made what is usually a very stressful and irritable experiance very qick enjoyable and very comfortable.Nick was very helpful knowligable and friendly.He listened to my financial situation and what I wanted in a car and met them for me.Not once did he try to talk me out of what I needed and wanted.He was also very friendly to my wife and daughter.This was the best experiance I ever had buying a car and would recommend Nick and Pine Belt Automotive in Keyport to anyone.
JCatalanoJr
Aug 13, 2011
I traded in my 2008 Honda CRV for a 2011 Nissan Rogue. When I walked in, a salesman jumped right up which I hate. However, the salesman came over, introduced himself and said he does not stand with people as he understands its uncomfortable and just said his name, Nick Cataldo, and where he is at should I have any questions. I had a lot of respect for that. We negotiated a trade in and a good price on the new Rogue. He was not pushy at all and was actually surprised when I said that he has a sale. He threw in a fix extras too. I have had bad experiences with dealerships and I have to say that Pine Belt Nissan is amazing! I will always purchase cars from them and no one else. If you are looking to purchase a car here, ask for Nick Cataldo. Great guy and a real professional.
pault631108
Aug 12, 2011
It had been several years since either myself or my wife had purchased a new vehicle. Pine Belt Nissan and especially Nick Cataldo redefined the ecperience for us. With a roomy, comforatble and well managed showroom we felt very relaxed during the entire experience. Nick's product knowledge, attention to detail and friendly, accomodating manner made this our best car purchasing experience to date. We felt no sales pressure and we were very impressed with Nick's instruction reqarding our new Nissan Rogue 2011. Of particular note after the sale was Nick's assurance that he would continue to provided excellent service and that we should contact him for any furture needs. Thus far we are quite pleased with the Rogue; the purchase price was the most attractive we had researched (from at least four other Nissan dealerships). This is definately another feather in the dealership's cap. We will certainly be recommending Pine Belt Nissan whenever possible and we look forward to doing future business with the dealship's fine staff.
mpstek
Aug 11, 2011
The salesmen showed me exactly what I was looking for in both used and new vehicles. He did not try and sell me something I wasn't looking for. I gave him my budget and we stuck with it. When I decided what I wanted to purchase the dealership had to find the vehicle and get it elsewhere. Everything was done timely and what was promised was delivered.
TheresaS
Aug 9, 2011
I was looking for a car that would suit my needs. I went to Nissan in Keyport and the salesman, Mr. Nick Cataldo, approached me and helped me pick out a great car. At first I was interested in a different type of car but after listening to Nick telling me about the Rogue, I was convinced that it would be a good purchase. Nick was NOT a pushy type of car saleman. He was a gentleman and pleasant to do business with. He answered all my questions and if I didn't understand he explained it in 'layman' terms for me. Thank you Nick for being a my car salesman...
Sead1983
Jul 30, 2011
Nick was a great sales rep. When I went in to see him he was very fair and straight forward to accodmate what I was looking for in my current financial situation. He guided me through the entire process with no fine print lies and what I was told is what I got. If you are looking for a straight no games sales rep then nick is your man.
tgjans
Jul 13, 2011
The salesperson Franz Crane was excellent. He has a friendly personality, is honest and very informed about inventory, models, options, incentives and prices. Franz is an asset to Pinebelt Nissan of Keyport and he made our dealership experience such a positive one, that we leased to vehicles from Pinebelt within 2 days. Overall I will not hesitate to send family and friends for their future automotive needs to Pinebelt Nissan of Keyport.
maresma11
Jul 3, 2011
Nick Cataldo was very helpful in finding the perfect car for me. I was looking for an SUV that was safe and had all-wheel drive. Nick was able to find the perfect fit for my car needs. I am very happy with my purchase.
Jb23
Jul 1, 2011
This dealership was fantastic. They worked with my very difficult situation amazingly and I walked away with expectations exceeded. I will certainly be referring others to this dealership. Nick was honest, straightforward, not pushy, and got me an unbelievable deal! Thanks again!
co66415
Jun 23, 2011
horrible experience. sales associate would not even give me the price of a vehicle that I test drove. I had a preapproval from a finance company that they did not want to deal with so they basically managed me out of the dealership. Very unprofessional
gmtr54
Jun 22, 2011
Salesman Nick Cataldo was courteous and professional. There was no pressureto make a sale. We were not rushed. He answered every question and made certainthat he showed us every vehicle and supplied tidbits of information on eachwhich made our decision easy. We recommend Pine Belt Nissan.
Eichler
Jun 17, 2011
Great dealer to work with. Love Neil--very helpful Service is the best out there. Very good deals also. They work with you to find what you want.
Eichler
Jun 9, 2011
Service department was very nice to us. They ordered the two parts for me and not charging me because I just bought the car and was un-aware of the air conditioner not working.
Ming/ Victoria
May 28, 2011
We purchased Nissan Sentra 2011 model on March 26, 2011 Saturday. It took about 5 hours to process all the paperwork. The instrument panel light wasn't working after several attempts to fix it by the salesman on the same day to pick up the car. On March 28, 2011 Monday, we brought back the car to dealership to fix the light and was taken care of after half an hour of waiting. On April 7, 2011 Thursday, we went back to the dealership to pick up the plates which were installed by the dealership after ten days. I feel it's aweful long to take that many days considering the DMV is right next door to the dealership. Also I feel I should be compensated or reimbursed on the mileage to make the extra 120 miles (2 trips)to bring back my car to the dealership for no fault of my own. Thanks. Victoria Yu, the buyer May, 28, 2011 Saturday.
debcakes30
May 27, 2011
I wanted to add that Pine Belt Nissan was the third and last Nissan dealership i visited in a week. I left the other nissan dealerships because i was unhappy with the salesmen, customer service as well as pricing and almost wanted to forget buying a nissan all together. i kept in contact with pine belt sales even during my search with other dealers. I heard great things about the sales department from other people who have purchased their nissan at pine belt so i decided to take their advise and contact the sales dept. I was in contact with Nick Cataldo and explained to him in detail exactly what i was looking for, what car i was interested and how much i wanted to pay for the vehicle. He was very friendly, professional and honest. He was even encouraging on how i deserved the vehicle when i was second guessing myself. Usually i would say "he was just being that way so he can get a deal" but i really didnt feel he was all about that, but truely wanted me to be happy with my decision. He worked with me on a deal that i am very pleased with. I wanted to add that the managers were also very helpful. I would recommend Pine Belt Nissan to anyone that is interested in purchasing a nissan and to deal directly with Nick. Thanks for making my car leasing experience a joyous one!!! truely yours,new nissan coupe leasee (debbie)
arnoldolim
May 22, 2011
Pinebelt Nissan has a big, clean airy showroomthat displays many models for customers to inspect,unlike others that have just a few cars on its floor.The sales people are very friendly even though I had an appointment with a specific sales person named NickCataldo. They made efforts to locate Mr. Cataldo toensure that I would be taken care of.As for Mr. Cataldo, I leased a new car with him becausemy prior experience with him several years ago when heworked at another Nissan dealership was simply superb.His professional and social skills compelled me to dobusiness with him, no matter where he worked. And so eventhough I live on Staten Island, NY, I followed him to NewJersey simply because I knew he could find the best dealfor what I was looking for without the usual nonsense thatmost people encounter in searching for a car. In fact, heand I simply texted one another to reach a deal without myhaving to visit the showroom until the day i actually signedthe financial papers and drove off. He had the car prepped and ready and my entire time at theshowroom from the time I got there and until I drove offwas less than an hour, and this included a fifteen minutehands on lesson with him on the workings the of the new car.The finance person I dealt with was a very pleasant but professionally efficient staff person who got me out of thereas quickly as possible.Overall, this dealerships is absolutely excellent and NickCataldo is someone I would highly recommend to contact if youare interested in a car. I drove away from there with a greatfeeling that I got the best deal possible and in the mostfriendly and professional way. There are some places I havebeen to in the past where I have driven away feeling somewhatdirty, as if I had been taken, because of the high pressuresales and financial tactics, but definitely not here. One very satisfied customer!!!
Debtem128
May 21, 2011
I truly felt I was special, what a great experience, I will always buy my cars from them. I liked the no pressure sales. I felt very comfortable. I liked them so much that I had my son come with me to look a cars. I would highly recomend Pinebelt to friends and family.
David 048
May 18, 2011
I have been leasing cars for over 18 years and this was the easiest leasing experiance I have have ever had, Matt and Nick were great, I will continue to get my cars at Pine Belt, they have made me a customer for life.The whole process from negotiating the price to signing the final papers was very professional.
irajlen
May 6, 2011
Dropped in with a problem mid-Friday afternoon. No reservation. They were helpful, curteous and quick. Diagnosed my problem, offered a solution and sent me on my way with my car running like a top. This was my third experience with these people and it has always been the same. Recommend highly.
Stogs
May 3, 2011
I recently purchased a new Platinum Armada from Steve Linman at this dealership. Right from my initial call to the dealership it was a very positive experience. They confirmed the truck I was interested in was in stock and addressed my questions professionally before I arrived. I met Steve at the dealership and test drove the truck. Steve stayed late and set aside his personal time in handling the purchasing of my vehicle. Having small children at home my wife was tied up with kids in the bath and doing homework; Steve drove the truck to my home in Westfield so my wife didn't have to pack up three kids and leave the house. I would highly recommend this dealership. Steve demonstrated a concern for his customer and it made the purchase of a our new truck and very nice experience.
dolphan27
Apr 15, 2011
Bob took care of me throughout the entire experience. Not at any time did I feel like I was dealing with a typical Car dealer. They gave me a great deal and were very forthcoming about every detail of the transaction. I have already referred a friend to Bob and have no problem with continuing to do so.
PStasiak
Apr 7, 2011
For the first time ever, a few months ago, I leased a brand new car from Nissan. After years of driving a used car, it was time for something new. The salesman, Nick Cataldo, was outstanding in his workmanship. He took his time explaining everything to me and was patient with my questions. He used "car language" that I understood and made leasing a car as easy as 1,2,3. I would recommend any person, looking to buy or lease a car, to go to Nissan, specifically Mr. Cataldo at Pine Belt. His professionalism exceeded everything that I could have imagined.
Haplime
Apr 4, 2011
This is by no means the first car I've purchased but it is the first time I felt the desire to comment on the dealer that sold me my car. Having spent the better part of a month looking around, getting quotes and test driving I decided to give Pine Belt Nissan a look. I'm very glad I did. Right from the getgo Bob Vasquez was there for me. His knowledge and service was second to none. He got questions answered and was extremely attentive to detail and making sure of my customer satisfaction. He gets 5 stars in my book.
Robin Poirier
Apr 4, 2011
I appreciate the help i received from Bob Vasquez and his crew at this dealership. I was in the area for a weekend event and my car broke down. I was 6 hours from home and in a pretty good jam. Rather than rent a car one way, and pay $300 i decided to buy a car, as i knew my other car was on it's last run. I didn't want to spend on repairs, as i knew a new car was on the horizon sometime soon.I found several Murano's in the area, but the one i liked the most for various reasons happened to be at Pinebelt. When i got there, it was the first and only one i tried. I luckily had 2 days i could spend looking and thinking. Bob made the process go easily given my situation. I finally made it home and feel very lucky i had Pinebelt for all of this. Thanks Bob and your team Robin Smith (Poirier)
choward84
Apr 1, 2011
I went to this location in hopes of leasing a new Nissan Altima. I was greeted in the lot by Mr. Bob Vazquez. It turns out that Bob and I had a lot in common and we pretty much hit it off right there. We talked at length about what I was looking for and Bob was able to answer all of my questions and steer me in the right direction. When we moved into the dealership, Bob was very accomaditing regarding my requests. We were able to find a car that suited not only my budget, but my wants and desires. Throughout my entire experience, I never felt pressured or like I was being taken advantage of. He explained everything in terms I could understand and was just an overall great salesman. He knew what I was looking for and did not push me in other directions. The car I wanted was at the Toms River location and Bob even took it upon himself to get me the car personally the next day. This was my first time dealing with a dealership and the first time I ever leased a new car, so I was very worried on how my experience would turn out. I highly recommend this dealership and its salesman, Bob Vazquez. I have already told my friends about Bob and hope they use him in the future. He made my first experience so enjoyable that as long as he is there, he will always get my business.
lonm55
Apr 1, 2011
This was our second visit to Pine Belt Nissan and our second purchase of an automobile. We were and continue to be impressed by the quality of staff we met, especially our salesman, Nick Cataldo, who I would recommend to anyone. He is quite professional, knowledgeable and best of all... he's a very nice guy. Pine Belt Nissan should be proud of the fact it has someone of the caliber of Nick working for them.Nick, thanks for making our car purchasing experience a delight.We look forward to future visits to Pine Belt Nissan.
MoProud
Apr 1, 2011
Searched all over for good pricing on the Nissan Murano. Joe at Pine Belt and his Manager gave us the best price maintaining an extremely friendly and a "we're here to help you" attitude. Next time no searching will be needed. We're getting another Nissan from Pine Belt of Keyport!!!!
frontier31
Mar 31, 2011
Both Joe Burke & Gary Uyeyama were exceptional. They were pleasant to speak with and extremely professional. It was a great experience and I would strongly recommend Pine Belt Nissan of Keyport as well as Joe and Gary. It was because of the two of them that made my decision easy. I negoatiated the price I wanted and Joe and Gary delivered everything that I had requested. It was a pleasure doing business with them.
digneri
Mar 29, 2011
Friendly staff. Greated as soon as I went into the dealership.I was able to go in and lease with a new car fairly quickly.Downsized from a Maxima to an Altima, and car has many options that surprised me.the salesmen took care of everything, as promised.
GM1DAM83
Mar 22, 2011
My wife and I are very happy that we, stayed local, and went to Pine Belt to purchase our new Nissan Altima. We had decided beforehand to choose either a Chevy Malibu or the Altima. Having priced out the Malibu, we had our starting point. Bob Vazquez was our salesman. Bob was knowledgeable, but not pushy as my criteria was pretty basic - sedan model, 4-cylinders, good mileage and great value. Bob introduced to the line via the catalogue - then went to view the cars - picked the one we liked and Bob casually described the car's capabilities during the test drive. I knew that I wanted the car and Bob worked with the manager to make the price work for us. I would recommend both the car and this dealership to others. Thanks Bob for helping me get out of my 1999 Buick Regal!!!!
nissanmaxima
Mar 21, 2011
This is the 2nd car that I got from Fred at Pine Belt. He is very helpful and a pleasure to deal with. I got a great price on the new 2011 Altima, and excellent customer service. I will definitely be going back in 3 more years to make another deal. Fred Hanzman is the best!
gizmo3
Mar 20, 2011
After a very bad first encounter with this dealership and a rapid response from the dealership to a negative comment here on dealer rater I did reach an agreement with the dealership through the general manager about price and finding a car I wanted. I feel I was given a fair price. I wish that the dealership would give a fair price when you first walk in instead of having to play all the sales games. The original lease price I was given the first time was $75 per month higher than what the general manager offered me after I posted a negative review of how I was treated.
Misterpolo79
Mar 17, 2011
I was VERY satisfied with the customer service from beginning to end. I highly recommend this dealership to anyone, particularly the sales representative Nick Cataldo who helped me through the process. I definitely plan to do business again since they have earned trust in valuing customer satisfaction.
hdksi
Mar 16, 2011
A friend of a friend recommended Pine Belt Keyport to me after a deal I had with another NJ Nissan dealer went horribly wrong. Figuring all dealers are pretty much the same with the games they play, I braced myself for more shoddy service, but it never came! From start (Tina/phone) to finish (Marc/finance), I was proven wrong in my thinking! My salesperson was Nick Cataldo, who is completely knowledgable, totally professional and downright friendly. I bought the Juke. Since it was so new to the market, it had to be ordered, but Nick kept his word and kept me posted along the way, and it even came in a little earlier than expected. It was definitely worth the wait - the Juke is sweet! Nick went over every single feature of the car with me before I left the dealership and called me a week later to see how I liked it. I've bought new cars before but never has it been so easy or pain free as it was at Pine Belt Keyport - I'm still amazed! I was given a lifetime warranty so I'll be returning to them for my car maintenance and am actually looking forward to it. I would definitely recommend Nick and Pine Belt Keyport to anyone in the market for a car. Trust isn't usually a word associated with a car dealer but this isn't your average car dealer.
nickyb9
Mar 16, 2011
it was a great pleasure to lease my maxima from nick. he was very helpful and very friendly. he explained everything i needed to know without the feeling that i was a car dealership. i would definitley go through nick when im ready for my next car.a great experience over all.
mr&mrsrodriguez
Mar 14, 2011
My husband and I were shopping around for a new car. We are both very diligent and new exactly what we needed and wanted. We found ourselves at Nissan / Keport and were amazed at the time, knowledge and care that was given to us and our needs. Our sales associate, Nick Cataldo, took his time and reviewed all our questions with great care. From start to finish, everyone we came in contact with, straight from walking in the door to pulling out of the parking lot, was the best experience I have recieved from a car dealer to date. We were so impressed not only with the staff, but the amazing deals be offered, we drove away with 2 brand new cars! It has been 1 years since our purchase and I have recieved several follow up calls, thank you letters, and even gift certificates in the mail from Nissan of Keport. I would HIGHLY recommend this dealer! We will be sure to see Nick again when ready to upgrade!
viberance02
Mar 14, 2011
It was such a great experience to work with Nick Cataldo in finding the right car for us. His knowledge and genuine care and concern for our needs was both comforting and quite impressive. My husband and I had done some shopping around before ending up at Pine Belt Nissan and the service and knowledge from the other dealers were no match to Pine Belt. We drove away with a beautiful new Rogue and of course a great deal. Nearly two years later we still recieve reminders for maintanance service on our vehicle. We will be in the market for an upgrade soon as our family is growing and I am definitely going to be looking to Nick for another great deal. I already have and will continue to recommend Pine Belt Nissan to anyone in the market for a new or used vehicle!
lisa615
Mar 9, 2011
It was a great experience from start to finish. I love the vehicle. Tommy was great to work with. Drove it home that day! Everyone I dealt with that day was so nice, really a pleasant experience. They even worked with me on getting my plates to me since I work full time and I have two toddlers at home. So grateful!
emgoldm
Mar 7, 2011
DebraAnn was great to work with. She really made things smooth and simple, and got me the car I wanted for the price I wanted to pay. There was no haggling, or messing around - just great salesmanship. I would definitely recommend Pine Belt and DebraAnn Smith.
ggardner45
Nov 29, 2010
Pinebelt Nissan of Keyport exudes professionalism. From top to bottom I was very pleased. I called in about a vehicle (used 2009 Altima) I had seen online and I was impressed by the presentation on their website. The girl that answered my inquiry was very pleasant and accommodating. After my phone call I was enticed to go to the dealership and check out the vehicle. I met with a salesmen and he was just as helpful. He was very pragmatic and disproved the stereo-type given to car salesmen. He was not sleezy at all and did everything in his power to get me the greatest deal possible. I also met with a manager. The term "attitude reflects leadership" holds true at Pinebelt Nissan. It was evident that the salesmen were great because management was great. My experience at Pinebelt Nissan of Keyport was unlike any other car purchasing experience. I never felt so comfortable at a car dealership in my life. I was in and out in a short time and I now am driving a great vehicle that I had purchased at a great price. They have a vast new and pre-owned inventory. I would definitely recommend this dealership to anyone looking for a vehicle of any make.
Consumer 500
Aug 14, 2010
I decided to use the internet to aid in finding a new Rogue (2010). Initially, the internet representative was great. She answered promptly. Without any hassles she gave me what I thought was a very good quote. The only extras to be added was the tax, destination, and motor vehicle fees. She set me up with a salesman. We made three visits, the final one to make the purchase. When we first went to look at a car, the salesman was friendly, and wrote up the car and prices. He had added in a fee for window etching, $399. I said I do not want etching. First he told me all cars on the lot of etching for securtiy. When we looked at the car, I pointed out there was no etching on it. He said they just didn't get to it. So, I said, tell them not to do it, I don't want it. He told me that I get the money back from my insurance company. And that etching pays for itself. In any event, the salesman said that etching was mandatory there and it wasn't an option to decline it at this dealership and went on to tell me how salesmen have lost great commissions, because buyers sometimes refuse to pay the etching fee. When we wanted to buy the car, they refused to sell it to me unless I paid for etching. Again I heard how every car sold there has it. I pointed out that I checked with my insurance company and they said I would not get a discount for etching. When I told him this, he said my insurance company must be bad. Also from day one, he insisted no one would ever steal a car with etching on it. Nonsense. I told the manager if he showed me 5 cars purchased that day that had etching, I'd buy it. Well, as it turned out, none of them had it. They were only making me get etching because the price of the car was too good. This was rediculous... they gave me the price, now they are refusing to sell it to me without me paying for what most websites call one of the top 10 car dealer scams...... Etching! I walked.... I would never send anyone here. They believe in the etching scam. On friendliness..... I put very bad in survey because although they were friendly, they were also trying to take advantage of me.
What’s more, PINE BELT NISSAN KEYPORT of Keyport has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from PINE BELT NISSAN KEYPORT. Check out the listings today to find the right car for yourself. PINE BELT NISSAN KEYPORT is definitely the best place to buy used cars online.