Used Cars for Sale at Pischke Motors in La Crosse, WI

Unsatisfied

May 8, 2015

I used their chat service through their website and asked the price of the Jeep Commander and if it has navigation. I was not given the price of the vehicle during the entire chat which I asked 3 times. She also told me that the vehicle did not have navigation, which upon reading the description of the vehicle in further detail I found it did. I was then told I needed to give them my email to get the price and once I asked for the price again on the chat I was told she would have to have someone email me. The chat was ended by the employee. I then called the dealership and was given to a salesman to get the price of the vehicle. I asked the price and he said it was not finish in the shop yet. I asked him if there was a estimated price on the vehicle and was then laughed at. He said lady like I said its not done in the shop. I was then emailed from the dealership by a Chris that doesn't even work there any more according to the receptionist. Very unsatisfied with the customer service!

milwrdman

Jan 10, 2015

I had purchased a new Dodge from a dealership some distance away, as nobody in my area had anything in stock at the time that fit my needs.I then had the vehicle serviced at a dealership very near my home. That dealership fouled up the first oil change by not replacing the oil filter. I then had an issue with several noises from the front suspension. The dealership looked at it, and adjusted the alignment, but the noises got worse, and it would not maintain alignment. They insisted the front suspension was Ok.I then had them replace a faulty water pump, and the workmanship was very poor. It leaked afterwards, and by this time, I called Dodge and told them I was switching to PIschke, which was Ok'd.I took the car to Pischke. They got me right in, fixed the water pump. Then I brought the car back, and they inspected the front suspension, and found several worn parts. They replaced the parts, and that solved the problems, I was given a loaner without question.Chrysler gave me a free 3-year service contract for the trouble I had with the selling dealership and the poor service I got from my neighborhood dealer.I've always had nothing but the best experience from Pischke's, and I will continue doing business with them from now on.