Used Cars for Sale at Pittsville Ford in Pittsville, MD

Ray Brady

Oct 30, 2015

best service in a long time,...Would recommend to all friends. pleased with the service.

Melissa

Oct 21, 2015

The staff was very helpful and friendly when making my appointment for an oil change. I had to leave my car there and pick it up later and they were extremely accommodating. They even called me to let me know it was finished just in case I was close by to be able to pick it up. Finally, as I was paying, the staff member helping me was extremely personable and seemed to genuinely want to be there helping and getting to know the customers. No customer seemed to be invisible or just another number/car. It's the little things that matter when it comes to costumer service and Pittsville Ford seems to understand this wholeheartedly.

Leisha Driscoll

Oct 15, 2015

My car was serviced in a very timely manner. Staff was very friendly

Steven Scheiber

Oct 10, 2015

As always, I received great customer service. Pittsville Motors has very professional staff in the service department and also in the sales department. I have purchased 3 vehicles from this facility over the past few years and I continue to recommend Pittsville Ford to everyone.Thanks for everything!Steven Scheiber

Laura Goff

Oct 9, 2015

Great service..............................................

Michael Jasper

Oct 7, 2015

The salesman was professional , easy going and very helpful in all facets of the purchase ! We have one other car in the family from this dealership and have nothing but good things to say about this place of business !

Upset Consumer

Sep 22, 2015

So the service department did a 30 minute diagnosis, charged me 2+ hours labor to replace a brake line, and one hour to bleed the brakes. Started work at 1300 and called me that it was done at 1600 (including a test drive). That isn't even close. Also they charged me for 2 (quantity unknown ... I asked if it was a quart or pint price and it was not a flush ... it was just to get the air out of the lines). $32 per bottle (still not sure if it was quart or pint) but 2 pints completely fills the brake system. After some questioning they took one off the bill but I can get pints of quality brake fluid for $4 per pint so do the math ... even if Ford jacked the price up 100% ... that is 4 times the going price for a pint of brake fluid. They tried to explain it away by saying it was a BG product and came with a product protection plan but my service was a top-off so it was the mixing of fluids so the protection plan did not really apply. At this point I have to say that I did not ask for that sort of service ... just to bleed the brakes. Anyway, they billed by the book on the hours and a lot of people probably do not look too close but anyone who has serviced the brakes knows you can bleed brakes on the rack in 15 minutes on all 4 corners ... it is so simple with a vacuum system. Anyway, I was very disappointed, especially after I had been there before for service on my diesel. Not sure I'd go back at this point.

bsae51

Sep 18, 2015

First time purchasing a car out of state and dealing with Pittsville Ford, it was a positive buying experience. The salesman, Cody Landreth was very helpful and made the purchase easy. If you are interesting in purchasing a car, I would consider this dealer.

Matt Likovich

Sep 18, 2015

Very nice customer service and repairs were done promptly and correctly.

Sherry Thens

Sep 15, 2015

Took quite a few months to get this purchase completed, by Troy Snyder was always pleasant and cooperative. I am not a fan of car purchases, but this was absolutely a pleasure. Thanks, Troy and Thanks, Pittsville Ford!

Patricia Carter

Jul 16, 2015

I took my 2011 Toyota Camry in for the first oil change and everything went fine.also had to take in for a noise that sounded like something was dragging. it turned outto be a problem with the brakes. Your service advisor, Laura Goff, was extremely helpfulto us. We had only had the car a few months and thru Laura's going to bat for us, Pittsville Ford only charged us for the actual costs of the parts and also helped us with the Labor cost. We are senior citizens and this was greatly appreciated!!!!!

Joann Steward

Jun 6, 2015

service staff is always professional, knowledgeable and courteous .

William Hagerty

Jun 6, 2015

Serviced my Mustang on an emergency basis. Service was timely, the service department was very helpful and professional. I would not hesitate to return for any of my service needs.

Walter Keir

Jun 5, 2015

good job as one would expect from Pittsville ford.

Patrick Coll

Jun 2, 2015

The service team were very pleasant and helpful. I am a man of few words and do not have any more to say.

Debra Hambrick

Jun 1, 2015

I love Pittsville Motors. I was surprised that my service cost $10 more than normal and I did not get a copy of the report that rates everything about my vehicle. Service is always excellent.

Charlan Thomas

May 24, 2015

Quick! I was in and out in no time. The service advisor was very nice and helpful.

John Tellman

May 22, 2015

I was a little disappointed that my car sat on the lot for approx 40minutes before the actual servicing began. As a result, the overall time, including the time sitting on the lot for the oil change, tire rotation and check up took an hour and fifteen minutes. Generally I am in and out within an hour. I had scheduled the appointment approximately 6 days ahead of the date for service.

Jan Greaser

May 16, 2015

Have brought several vehicles here and when ready to buy again I will return. Have always been pleased with staff and service.

David Thomas

May 15, 2015

Our Car was purchased at Boulevard Ford. Major Problem right after we took ownership.It involved having the car transported by an independent Roll Back guy. After Boulevard got the vehicle (Tow guy was long in getting to us),Boulevard Service guy call and said I had to bring in the second key to the garage. I live 20+ miles from the shop. I finaly had to drive to the dealer and bring the 2nd key. I waited most of the day for the problem to be corrected. The problem was gas mixing in the block?When I got the Keys back from the Service Manager he went on to talk down to me as to when I would need an oil change. He told me when I am sitting at a red light the car is running and it adds to the time between the next oil change. He also said that if I am driving fast it also shortens the oil life. I felt he was churning me for a tighter oil change then normal driving. This did not give me a feeling that I wanted anything else to do with the dealership. It also was not a good way to start with my new car.Having been a long time owner of many Fords(Mustang way back as well as a pickup. Bought several/many Fords at the dealer in Millsboro,De(now closed). From there I bought many many Ford vehicles for both my wife and I as well as our 3 children.I had no intention to walk in the door of that dealer in the future. As of now, Preston Ford has acquired many of the local dealers(I also had a long relationship for many years with them.As I am close to Pittsville Ford I am taking my existing F150 as well as the Explorer there and have always been happy with the staff. First class people that gives you confidence and honesty ALL the time.As you know Preston holds all the cards in the area and maybe they can do some house cleaning at the Boulavard property.ALL GOOD To Pittsville Forddavid thomas

Edward Hill

May 14, 2015

The staff was very knowledgeable and knew their jobs. I had just lost my mother in the middle of the purchasing process and they were very considerate.

Shakiyla Gordon

May 12, 2015

Really great service... Best experience would come back again

Claire Mclaughlin

May 7, 2015

Excellent service. Able to drop off the night before and my car was ready the next morning.

Anne Case

Apr 30, 2015

Since 'day one', I have ALWAYS been pleased with my service at Pittsville Ford...(HOWEVER, REALLY miss ELAINE and CHI....they were efficient, intelligent, caring etc.Anyway, life goes on and I want you to know that as long as I'm able and service continues the same, I will ALWAYS use Pittsville Motors for service and suggest that Family and Friends do the same.Anne

Gloria Neff

Apr 22, 2015

So far so good hopefully it wil continue. thank you

Jacqui

Apr 22, 2015

The staff was excellent and friendly.Everything went smooth from drop-off to pick-up.Truck was even washed down when I picked it up.

Charles Bounds

Apr 20, 2015

We purchased a 2014 Ford Focus 5-DR Hatchback SE. We had done extensive research online before calling Pittsville Ford Motors to make an appointment. Several phone conversations with Tim Collins were both helpful and pleasant. When we arrived at the dealership, we were greeted immediately by an enthusiastic salesman. Although the car that we found online was not on the lot, Cody Landreth arranged to have it sent quickly for us to test drive. He advised us well regarding financing and warranties and then completed all of the paperwork which completed the sale. It was clear that we had his undivided attention and that he is truly multi-talented.

Sandra Richards

Apr 16, 2015

good as usual, courteous and prompt. will continue to return

Carrie Bornes

Apr 13, 2015

I was very impressed with service writer Ross Ellis. He was professional, kind, and efficient. I will definitely be back because he cared about me and my family and got us a rental care while our car was being repaired. Thank you Pittsville Motors!

Erica Currie

Apr 8, 2015

Ford fusion hybrid. Service was great second time now buying a car from Troy he is great. Although I was unable to get exactly what I wanted due to package issues, I love my car.

Mark Eldridge

Apr 7, 2015

Service was exemplary as usual. I have always had great results, from scheduling all the way to out the door.

Jeffrey Lang

Apr 6, 2015

Wonderful service as usual. We speak very highly of the people at Pittsville Motors.

Linda Whaley

Apr 3, 2015

You found me my dream Mustang, and gave me more than fair value on my 2001 Mustang. The 2008 GT Mustang 5 speed was a find of a life time for me. Thank you for listing and giving me my dream. I would gladly recommend you to all my friends and family.Again Thank You I am only a FORD person and Mustang's are all I buy.Linda Whaley

Robert Beideman

Apr 3, 2015

Servive was great,,,People were very friendley and on the ball. Gave good info about future needs for my car. Keep up the excellent

Bob Knox

Apr 2, 2015

The appointment was scheduled and started on time. Staff were friendly and caring. Was in and out in about 40 minutes. Thanks.

Charles Marble

Apr 2, 2015

I was greeted as I came thru the door and my vehicle was serviced before my scheduled appointment time. Everyone at Pittsville Motor were very friendly and very pleased with the service.

David Mcgaughey

Apr 2, 2015

The whole team at Pittsville Ford was great. Once i got to the lot a dealer placed me with Nathan and we discussed getting the Ford Edge. He was helpful about the vehicle features and got me setup with taking a look at my trade. After a short period of time we worked out a deal for my new vehicle. Others involved in my experience include Tim-Sales, Cody-Sales,Ty-Service, the service team, Billy-Manager, and Tony-Financing. All were helpful in my test drive, sales, trade, finance, and getting my vehicle ready to leave the lot. Thanks everyone

Richard Ramsey

Apr 2, 2015

Was able to have my car in the same day I. Called.

Robert & Lynn Phillips

Apr 2, 2015

Very helpful with a question I had that was unrelated to my service as well. Lynn

Jimmy Monceaux

Mar 31, 2015

Each time I go in to have my truck serviced it's like dealing with friends. Everyone is friendly and helpful.My wife came with me this last time and we were looking on the lot and we ended up purchasing a new car. I recommend to anyone looking for a vehicle to go to pittsville ford

Mike Rentschler

Mar 31, 2015

They were very pleasant and helpful with the repairs on our Big Blue F250 truck. the repairs where done on time - and were less that we thought they were going to be

Ruth Hart

Mar 30, 2015

I purchased a 2014 Ford Edge. It was my first experience of purchasing a vehicle by myself. My sales person, Tim Collins, was very knowledgeable. helpful, and patient. He explained everything fully and slowly and was happy to repeat when necessary and answer all my questions.

William Sheridan

Mar 28, 2015

Sales staff very pleasant and helpful as was the service department when needing normal service. Seems like everyone goes out of their way when dealing with them.

Gerald Ellis

Mar 26, 2015

Service was very good. The service people were pleasant,knowledgeable and courteous. I have to say the customer waiting area is one of the worse I have been associated with, but not a deal breaker.

Barbara Cannon

Mar 24, 2015

the service was quick and everyone helpful, It was done in less time then I was told which was great because it was a Saturday

James Gallo

Mar 24, 2015

I have gotten a lot of work done at pittsville ford over the years and you always to a great job on my vehicle. Thank you for always being on time and professional while working with me and my cars.

Joseph George

Mar 24, 2015

Made appointment, dropped vehicle off the night before service, was called when the service was completed, picked up vehicle, no problems.

Thomas Carney

Mar 24, 2015

very professional and efficient. need to improve waiting are for service customersarea too busy, and conversations by sales personnel could be detrimental to your business

Benjamin Nelson

Mar 23, 2015

Service was quick and excellently done. I didn't have to wait long for the service and the service personnel were polite and very helpful.

John Bass

Mar 23, 2015

My purchase of the 4Runner from Pittsville Ford was my first great choice. My second was the Platinum service package. You guys were great and I look forward to doing business with for years to come. However, the bathroom could use a good cleaning.JB

Mary Watson

Mar 20, 2015

Each time that I have my car surviced at you dealership, I have been very pleased, service that I have experienced cannot be improved upon. Keep up the excellent work.

Ann Michael

Mar 18, 2015

The dealership was very busy that day. Steve worked with us to find the perfect vehicle, a great value and followed through until we drove away. Because of the wait, the staff allowed us to drive the vehicle, come back to sign the paperwork and also gave us an additional oil change at no charge. Tony was great, helping us with the paperwork. I don't believe anyone got lunch that day - but despite that, the staff came together supporting each other and every customer there. Thank you for exceptional service under difficult circumstances. (We purchased a 2010 Ford Escape and are very happy with it!)

Bonnie Mcallister

Mar 17, 2015

The service was excellent as always. The staff was very courteous.

Donna Knowles

Mar 17, 2015

Staff was extremely polite and took care of all my needs. Fully explained completed service in detail. Returning in 5 days for our other vehicle's service. Looking forward to it.

Arnold Waller

Mar 13, 2015

The service was punctual and was professionally done.

Mary Jacobs

Mar 13, 2015

I made an appointment to have my 2011 Ford Fusion serviced. Pittsville Motors serviced the vehicle and had everything completed within 45 minutes. The employees are very efficient and professional. I have been bringing my car to Pittsville Motors and will continue to do so.

Lori Sullivan

Mar 11, 2015

We bought a new Ford Escape. Troy was a great salesman and everyone at the dealership that we met seemed welcoming and knowledgeable. We liked that it was a smaller, more personal dealership and we hear that the service is excellent. So far, so good!!

Laura Goff

Mar 9, 2015

Awesome service............... . .............................................

Brenda Zonko

Mar 4, 2015

Really like the customer service lady at the desk who checks you in and out. Always greets you with a smile.

James Winnerling

Mar 4, 2015

We purchased a 2014 Ford Flex. We had been shopping for a new vehicle for about a month. We started out the day we purchased at Pittsville at another Ford dealership. We were disappointed that the vehicle we went to see was not as it was represented on the internet. Specifically the internet read that it had a cloth interior but when we went to test drive it it had an after market sunroof and leather interior. We had a reason why we wanted cloth. I also did not appreciate the way the dealership was not forthcoming with the 0% financing. It was presented as an after thought when they knew were not going to purchase the vehicle. at that time. We left and I called Pittsville to verify the two Flexes in their inventory had cloth interiors. They did. Everyone involved in assisting my husband and i with our purchase at Pittsville Preston Ford was very friendly, efficient, forthcoming and accommodating. Coincidently just as we arrived another dealership called and gave us information on a Flex they had in stock. We considered but decided this salesman and dealership in a couple hours had done more for us and treated us more seriously than all the other dealerships did in a month. When we are looking to purchase again we will go back to Pottsville Ford. Thank you to the entire team, we are very happy with our experience and purchase.

Arthur Smith 3rd

Mar 2, 2015

2013 Flex had a failure of the electronics control board. Scott graciously took the vehicle in for service without an appointment, gave me a loaner, and kept me informed during the repair. He was great.Less great was Ford's ability to tell him when the replacement part would arrive, and the condition of the loaner car (stripped down Taurus with 173,000 miles on it).

Jim

Mar 2, 2015

We had our auto extremely inconveniently fail. Pittsville and Scott could not have been more helpful and professional. The edge was repaired the warranty covered all expense and I have an f150 that needed repair and both were taken care of with absolute care and phone calls keeping us in the loop. Since relocating and in past used 1 dealer for decades I now have my new dealer to use for all future decades thanks so very much.

Valued Customer

Feb 27, 2015

Very easy experience. Third car purchased there in last year. Every individual there took interest in you as if they knew you personally. Excellent purchase experience.

Martha Callis

Feb 26, 2015

This dealership is always professional in the way that it handles it's customers wants ands needs. The service is always top notch as well as the people who run the department.I am never apprehensive about taking my car in for service,because I know it will be serviced correctly,and with professional results.I always leave there well pleased.

Harriet Figgs

Feb 25, 2015

staff was very helpful.. Ford Edge. Service was good..

Harold Earls

Feb 20, 2015

good, very good, excellent, great, very great , satisfactory,

John Simms

Feb 20, 2015

Always a great experience! Never had bad services always called if additional work needs done

Sandra Jones

Jan 15, 2015

2015 Ford Explorer-Cody Landreth was excellent with everything. He went thru all the paper work with us and explained everything to us. I will highly recommend him to family and friends. Our experience with Preston Ford in Pittsville, Md was greatly appreciated for everything they did. Service was excellent and the staff was very helpful. Highly recommend them.

Shirley Reddish

Jan 15, 2015

The service was excellent. We had an appointment and were taken on time. We were advised of what was needed and the cost before anything was done to our vehicle. The staff was courteous and always ready to answer any questions we had.

Donald Huber

Jan 14, 2015

I ;had my 2011 Escape serviced recently. I was early for my appointment. All of the staff and service were pleasant and helpful. I was pleased with the service and would rate a five star review.. Since my purchase of this car Pittsville Motors has produced great service.

Janet Machuca

Jan 13, 2015

Quick and pleasant personal service. Thank you. Plus everyone is so polite and helpful.

Dorothy Simpson

Jan 12, 2015

PITTSVILLE MOTORS WAS ONCE AGAIN FANTASTIC IN SERVICEING , PICKING UP AND RETURNING OUR 2014 ESCAPE

Ken Day

Jan 12, 2015

Your service and staff are really friendly and I was very pleased with the detailing job they did on my truck.I have ran maintenance departments for over 40 years and it looks like you have a good team that represents your dealership well by the work they do.It a pleasure to take my truck to you because of the way they treat me and do thier jobs.Thank YouKen Day

John Colacicco

Jan 9, 2015

Very helpful staff. I enjoy visiting the dealerships.

Diana Pusey

Jan 8, 2015

The staff was very friendly and helpful and the service was very quick and efficient.

Marilyn Wooden

Jan 8, 2015

Work was done timely. Staff were very nice. The service advisor was kind enough to provide phone numbers to allow me to pursue information I was seeking. Good workers!

Eric Waterman

Jan 7, 2015

a new part had to be ordered for my new F150 and it took a week or two to arrive. I realize that this might be beyond your control. And it wasn't an urgent problem. There are sliding window was not working.

Paul Massey

Jan 7, 2015

Salesman Troy Snyder was on the spot as soon as I pulled into the new car lot. It was very cold and windy, but he was ready to help me.

Randy Stanley

Jan 7, 2015

2015 Ford Fusion SE. Excellent car. Salesman was GREAT! Troy Snyder.

Dave Kettinger

Jan 6, 2015

Been coming here for years for my maintenance. Excellent sales associates as well as tech's and managers.

Diane Nestor

Jan 6, 2015

My husband and I knew this was the place we wanted to purchase our new car from the second we walk in the door. I had been searching for a few months at other dealerships in the Salisbury area. After being treated like just a sale to these other sales people I had almost given up on purchasing a new car. My husband's company has all of there vehicles serviced at Pittsville Ford so he told me to try there before giving up. When we walked in the door you could immediately feel the difference in customer service. It was outstanding! Our sales person, Nate Young, was knowledgeable, warm and friendly. Even the other sales people in the showroom were friendly and welcoming. My husband and I felt that we had established new friendships rather than being treated as just a sale. The finance manager and sales manager worked with Nate as a team to help us get the car we wanted within our price range. This doesn't happen at other dealerships. I will recommend Pittsville Ford to all my friends, family and clients to purchase their new or used car.

Andrew Maggiti

Jan 5, 2015

was able to drop of truck on New Years day (big help) pick up next day every thing was fine

John Kaltenbaugh

Jan 5, 2015

always an awesome experience. I will certainly buy from Pittsville Ford again

Robert Smith

Jan 3, 2015

Great price and excellent service. Scott is very professional and I'll recommend your service department to folks that I know that need your services.

Karen Hoover

Jan 1, 2015

The service and staff at Pittsville Ford is friendly, helpful, and prompt with service.

Vincent Holloway

Jan 1, 2015

My experience was very good my salesman cody was great an help the best he could

Diane Frombach

Dec 30, 2014

I was very satisfied with all the staff at pitsville motors!!!

Penny

Dec 30, 2014

I bought a F-150 Lariat crew cab... and I love it. Troy Snyder was my sales consultant and Jenn Vance was the finance manager. Both were excellent in their jobs for their friendliness, knowledge, courteous, and professional assistance. I would recommend them to anyone looking for a new or used car/truck.I like the small dealerships because they take their time with you and you, the customer, don't feel rushed and pushed through an assembly line. Thanks, Penny

Joy Bramble

Dec 25, 2014

The staff is very friendly and professional. It was a pleasing parting of my money.Very well done by all.We would recommend Pittsville Ford to everyone.

Samuel Hutson

Dec 25, 2014

Every time you service my vehicle I lose a hubcap.

Elmer King

Dec 24, 2014

you have a great Team at Pittsville Ford. they try their best to let you leave with a smile on your face and Keys in your hand. I have dealt with Pittsville Motors since 1970 when Eldridge Bounds owned it and then also and still am working with his Son, Donald. Billy Hill and Jenn Vance also do their best to make you happy and to make sure you understand the need for ther extra auto coverage Ford and Preston has to offer. last of all is your Sales Team. Cody Croswell has sold me my last two new autos, 2011 Edge and now my 2014 F150 that I have bought. Cody always goes the EXTRA MILE to get the job done. always dots the I's and crosses his T's. Cody is a great asset to your Sales team at Pittsville Ford. Guess where I'm going and who I'm asking for next time I need another vehicle. I also always tell my friends about how well we are treated there. When you walk into Pittsville Ford, it's like walking into your friends house, they know you by name and are happy to see you and eager to help with your needs. thanks, Dave

Patricia Schrawder

Dec 23, 2014

Everyone at Pittsville Motors was very cordial, efficient and well informed. They explained everything very well.My salesman, Nathan, was great! I would recommend to all of my friends.

Charles Hahn

Dec 22, 2014

Dealership did a great job to fit me in. The front line is very approachable and easy to talk with, I like be talked to and not at, your team is very good at this. The technical staff works well and are real team members. It is nice when the customer is part of the team.ThanksCharlie

Kathryn Miles

Dec 20, 2014

Routine service, new shocks. Staff excellent as always.

M Webster

Dec 19, 2014

Very fast service. Pleasant employees and good prices. I don't take my car anywhere else.

Bonnie G

Dec 13, 2014

Car was running very rough and misfiring. We were afraid to drive it for fear of being stranded We called Pittsville ford and they allowed us to bring car at that time and they gave us an appointment for the next day. By that same afternoon, they found the problem and were able to make repairs and we had our car back in working order in less than 24 hours!

J.E. Sparky Thoroughgood

Dec 13, 2014

I had a very enjoyable experience dealing with Cody Croswell at Pittsville Ford. I could not have asked for a better deal.

rolandp

Dec 5, 2014

invoice should show brand and type of oil used. that is-blended oil or regular oil. I only know that I got 5W20 oil. please advise.

madiduck

Nov 25, 2014

For routine maintenance, with an appointment,the work was completed within an hour. Also used a $10.00 rebate card so the cost was very reasonable.

bartman423

Nov 11, 2014

Bought my truck from Pittsville Motors in 08 and they have been servicing it ever since ... they bend over backwards to to make you happy ... have never been disappointed

Ruth Ludlam

Nov 3, 2014

Everyone was very accomdating. Overall, a good experience. Thanks

Fausto Ramirez

Oct 30, 2014

My family loves the Ford explorer sports Trac we purchased better then what we had. Everybody their was very polite I would definitely go back and buy another car in the future

jimmyj21222

Jul 20, 2014

Had trouble with my sun roof on my 2010 Taurus. The people at Pittsville were very friendly. They fixed my vehicle in about 15 minutes and did the work at no charge. Simply amazing!

janet machuca

Apr 6, 2014

Wonderful people and with such respect for there customers, they make you feel just like an old friend. Was on my way to look at others cars. Decid3d to check out their cars and less than 2 hours was driving home in my beautful electric blue Ford Focus. Love it. Would definitly rate them 5 star.

Les / Snoshuz

Feb 4, 2014

Minus 3 Degrees , Heater went out on 2009 F150, Service Dept. squeezed me in early next morning 7;30. found it was a motorized switch for climate control , had me back on road and warm in 2 hours.

Ken From "The Pines"

Oct 9, 2013

Purchased a F-150 XL after pricing them round, Tim in sales and the parts department went out of their way to help me dress up my truck in chrome. He picks up my car for service and returns in back to me the same day, no extra charge! Could not ask for more!

scottroc maryland

Mar 15, 2012

Awesome right truck right price They delivered the truck on time the financing was done extremely fast. I was in and out with my new truck in less than 2 hours

taxman

Apr 21, 2011

I had a great experience buying my vehicle at Pittsville Ford. My sales person was very friendly and knowledgeable of the vehicle I was buying. The sales manager made sure I was satisfied with the deal before I accepted it, and made sure I had his number if any questions came up. I would buy another vehicle from this dealer.

athomas61

Mar 29, 2011

Can't say enough GOOD about this dealership. We had the model and max price already decided and were on our way to another dealership to do business when we rode by Pittsville to "just check out" what they had on the lot. K.C., the salesman, greeted us in the lot and we discovered that a friend was working inside, so decided to see what they could for us. BEST DECISION we could have made. They located our perfect vehicle and the FIRST PRICE on the table was FAIR & REASONABLE!! K.C. worked so hard to get the vehicle to us so we could have it for a weekend trip. He even came in extra early in the morning so he could prepare the car for us. If you are in the market for a car I first suggest you watch the movie "Flywheel" and then go visit Pittsville Motors to personally witness integrity in action.

WJTorpey

Jan 18, 2011

This is the 5th vechicle that we have purchased with KC Colgan. And as with each time, KC was knowledgeable, professional, and very accessible. He and his manager, Billy, were patient with us with our many requests and questions. KC searched for other vechicles for us that were within our price range until we found one that met all our needs.

Rockychunk

Dec 22, 2010

This particular dealer was recommended by an acquaintance. I had already done my research and knew exactly what model vehicle and options I wanted. When they did not have it in stock, they found the vehicle at another dealership, told me how much they'd be paying for it, added a few hundred dollars for their effort, and sold it to me at a very reasonable price.They then asked me to fax them all the pertinent information so that all of the paperwork could be completed when I arrived. The actual time spent "doing the deal" at their location was less than 30 minutes. (It would have been less, but a laser printer decided to misbehave!) The salesman then spent at least another half hour teaching me how to use all of the bells and whistles before letting me leave the lot. By the time I hit the accelerator, I knew what every knob and dial did. All in all, a very pleasant buying experience.

criddle7551

Dec 21, 2010

Debi worked very hard to complete this sale. This is the second vevicle purchased within the past two months. Debi went out of her way to locate and deliver this vehicle as promised. Would highly recommend Debi and the deakership to everyone. Thanks for all your help and patience with us.

pennstmd

Dec 9, 2010

Pittsville Ford was a great experience to look and shop for a new car. I wasn't sure what kind of vehicale i was looking for. When I sat down with K.C. and explained what I was looking for he was very helpful. K.C. was a great sales person and i will recommend Pittsville Ford and K.C. in the future.

tcb

Nov 30, 2010

This dealership went out of their way to find the vehicle i was looking for. Very low pressure, very good follow up and very responsive service department. You get a good home town feeling when you walk into their showroom it is not fancy but does the job.

StevenI

Nov 25, 2010

Much better experience than I thought it would be. Pittsville was able to keep some of the hometown friendliness even with the merger. As long as Mr Bounds is still involved I'll make my next purchase there as well. Debbie was fantastic and stayed on top of things, no complaints.

matt711

Oct 19, 2010

my younger brother had recently bought a new car from pittsville ford and recommended K.C as a sales person I should see if I was in the market for a vehicle. At the end of sept. I began experiencing touble w/my old truck and stopped in and met K.C. and told him what I was looking for in a truck and what price range. He found me a truck in the range we had discussed and went out of his way to accomodate me. He delivered it 50 miles to me, and replaced items missing from the online listing info, including trailer hitch,CD player, and owners manual. He then returned w/ necessary paperwork to complete the deal. Even though the paperwork was prepared incorrectly by the dealership staff. I did not feel rushed or pressured in any way. The usual dread of car shopping was alleviated by his non aggresive approach, and enhanced by his dedication to getting the deal done correctly and in a timely fashion. I will also reccomend him to people I know who may be looking for a vehicle.

jessicaa

Oct 12, 2010

K.C. was awesome!! He answered all of my questions knowledgeably and quickly. He made purchasing a new car effortless. I started working with him one evening and by the next business day I was driving home in my new car. I had previously worked with him on my last car purchase and I will continue to buy from him. He made the whole process as simple as possible. Other places had made me feel like I was an inconvenience and he did just the opposite. I felt like I was his only customer - even though I know that wasn't the case. A+++++

criddle7551

Oct 7, 2010

We had a question about towing a Ford Fieta, which another dealership could not or would not answer. Debi jumped on the challenge and got an answer and we bought the vehicle from her. We had a great experience. The deal was put together in a professional manner. We have a business and need to cut to the chase and get back to business. It was a pleasure doing business with Debi and Billy. We were so pleased that we bought another vehicle from Debi the next day.

brentken

Oct 5, 2010

The best car shopping experience I've ever had. Cody Croswell was great to work with. Pittsville Ford followed through on everything they said they would. I would reccomend Pittsville Ford to all my friends and family. I look forward to dealing with Pittsville Ford again.

pa8185

Oct 3, 2010

KC was very friendly and did everything he could to work with us on our trade in as well as get us in the vehicle that we wanted. We initially met with him back in July but kept in contact until we were ready to purchase a new vehicle. I would highly recommend purchasing a vehicle from KC and Pittsville Motors.

idougherty

Sep 29, 2010

KC was wonderful and gave us great service. We have not had any work done on the car yet so cannot rate their service in this regard. We did spend a lot of time at the dealership putting the new purchase deal together, but were happy to get to know the people that will assist us in the future

bob mckenna

Sep 25, 2010

Overall the experience was good. The car I was interested in was delivered to Pittsville in a timely manner. The price was okay, sales agent was good, settlement person (young lady,was excellent.On the negative side the car could have been cleaned a little better. Inside rear window had a hazy film on it and I spent some time cleaning a protective coating from the chrome wheels.(oily substance) It had caused a dull appearance. All is well now and I would return to Pittsville, if they up-grade the A/C. It was a hot day.

tanya reeser

Sep 19, 2010

As always, KC goes above and beyond his job. I love dealing with KC, there's never a problem with him getting back with me on questions I might have. I was able to tell KC my needs and he found the perfect car for my daughter. I really appreciate the time KC puts in. You finance department is great, we were able to get a low rate and asked questions which she (I forgot her name) was happy to answer and explain. Thank you for the nice sale!tanya reeser :)

galestown

Sep 15, 2010

Our trip to your dealership was very rewarding. We were first contacted by Debi who was very friendly and encouraged our visit. When arriving she already had the vehicle we were interested in right out front, which put a smile on my face and I told my husband she is definately ready for us. We are very pleased with our purchase and I even referred someone to her at your dealership.

hortert

Sep 15, 2010

Debi Gorsuch and the entire staff were courteous, friendly, and very professional. My wife and I were shopping for a car on a holiday (Labor Day) and the staff didn't have any negative attitude toward the fact that they had to be working. We enjoyed the experience and would recommend them to everyone.

mlanigan

Sep 15, 2010

I went to Pittsville Ford on Labor Day weekend to shop for my first car. We test drove several cars. Bill was always ready with the keys for the next car we wanted to try. They had a Ford Escape with the color and accessories I wanted. I felt no pressure while I was there, which made the experience fun as opposed to stressful. I have heard horror stories about purchasing a new car and this was not the case here. Bill gave me a good price for my trade in, honored a coupon I had and I got 0% financing. The experience was great. Bill has checked in with me a few times since I purchased the car. A current customer told me while I was there that Pittsville has great customer service after you buy a car so I am looking forward to that. Thanks Bill.

Costello2010

Sep 14, 2010

We started looking for a new truck sometime last year. We looked at Nissan, Toyota and Ford, and would not even consider a manufacture that took bailout money from the U.S. goverment. The Nissan looked cheap and we didn't even take a test drive. The Toyota was nice but way over priced. On the Sunday before Labor Day we took a drive to Preston Ford and just looked , because the dealership was closed. I called them on Labor Day, got a good price, and decided too cheak out any dealers near by on ford.com. I did and found the same vehicle at Pittsville Ford, minus the in dash CD player. I really didn't care, just as long as it had a single CD. I called Pittsville and Bill Croswell answered the phone, and before I could get to the dealership, Bill had the truck completly detailed and we were riding home in our new truck within the hour. Smooth operation at Pittsville Ford. Bill and all the rest of the people we met were great to do business with. We love the truck and plan to drive it to Florida this winter. We've heard great things about Pittsville's service department and plan to get all our service done there. Great Job Bill and Pittsville Ford.

sungal

Sep 12, 2010

I just bought a beautiful new Ford Fusion Sport and it was a great experience at Pittsville Ford! People had highly recommended the dealership to me. I had done a lot of research online and the car had pretty much already sold itself to me, but it is still an intimidating ordeal for a single lady to buy a new car. I think they gave me a fair price for my trade, and I was able to take advantage of Ford's Labor Day incentives on a 2010 model. The best part was there was no high pressure sales tactics. I really appreciated that Danielle was so patient in going over the financial work with me. K.C. was very accommodating by coming to my home three times after the sale to bring me what I wanted and to help me set up the new gadgets in my car. I feel confident that I can rely on him - and Pittsville Ford - to keep up the great service long after the sale!

Geoge White

Sep 6, 2010

Cody was very helpful and answered all questions concerning the vehicle we purchased. He explained the vehicle's features completely. The vehicle was cleaned and ready for us in a very short time. Paper work was handled smoothly. Cody said if we at any time have any questions concerning the vehicle, just give him a call.

gardengatephotos

Aug 31, 2010

cody was very helpful and very personable. He did a great job with keeping us posted on vehicles we were interested in. He found us just what we were looking for and helped to accommadate our price range. I was very impressed with cody's personality. he is a very kind, courteous and professional but approachable. I would highly recommend him to others and i will be a repeat buyer.

arnoldjero

Aug 24, 2010

Ask for Cody Croswell and I can assure you that your car buying experience will be a pleasure. I sent Pittsville Ford an email regarding a vehicle in the online inventory and received an immediate, very professional response from Mr. Croswell. From the initial response to the final sale, Cody and all of the staff were great!I previously had dealt with Pittsville Ford for more than 15 years, but regretably visited a Dodge dealer 2 years ago and felt very, very,...........pressured into the sale. In all of my experience with the folks at Pittsville Ford I have never felt pressured. They truely care for their customers and will help you take good care of your vehicle after the sale. Their service staff can't be beat.Thanks Cody for getting me back in a Ford and back home to Pittsville Ford!!

gmarks

Aug 24, 2010

Pleasurable experience dealing with Pittsville Ford. Personnel we dealt with, Cody and Bill, were very patient on a hectic day. They both realize this is not a tooth pulling experience and worked well within our budget. I have full confidence in Pittsville Ford's follow up on tune ups, oil changes and general service after the sale...even going so far as to personally pick up my vehicle at home if there is a major problem. I recommend this dealer....all these years of success hasn't been an accident (no pun intended).

vanessaandnoel

Aug 24, 2010

We wanted to trade in our 2003 Dodge and buy our first brand new truck. Cody was very helpful, he went over almost every truk on the lot with us. Gave us several different options. My husband ended up buying a truck off the lot that was the exact color and style he was hoping to find and the price was right. KC and Cody walked us through every step of the process and even synched my husbands cell phone up with the truck right then.

jsimms04

Aug 18, 2010

I had a great experience at Pittsville Motors! Everyone was friendly and answered any questions that I had. Financing was a breeze and the whole transaction went through without a hitch. I bought 2 vehicles from KC at Pittsville motors and would recommend that anyone looking to buy a car stop by and see him. Thank you to Pittsville motors and KC!:-)

michellem

Aug 15, 2010

I wanted to upgrade a bit from my 2008 Escape, which was a plain jane, but I LOVED it. After researching online,I decided on a 2010 Escape, but the one I wanted was gone. Debi did her best to find a omparable one with some really cool features. The whole experience was painless and Debi was a terrific person to deal with. I will return here again for service and sales.

Sport50

Aug 14, 2010

Cody did a great job! Found the new unit I wanted and got it quickly. I also bought here because I've gotten great service in the past and I expect I will in the future. The truck was clean and the delivery process was quick.

Jean/Cynthia Buchen

Aug 9, 2010

On June 19, 2010 we visited Pittsville Ford with the intention just to browse the lot/look at F-150 features, styles and colors, etc., for the potential of a future purchase of a new F150 in late 2010/early 2011. Salesman, K.C. Colgan greeted us on the lot, although we told him we were 'just looking today', he took the time to show us F-150s and answer our questions. We were very impressed with Mr. Colgan - he is very knowledgeable on the Ford product, for his personality, his friendliness and his priority to customer service. Thus, on that initial visit to the dealership with K.C. Colgan's assistance and patience, we ordered a new 2010 F150 to meet our needs and specifications. We took delivery on the truck on Saturday, August 7. Since we live 3 hours/157 miles from Pittsville Ford, Mr. Colgan coordinated the installation of a Leer truck cap and Line-X bed liner that was completed by time of delivery. We would definitely recommend Pittsville Ford and will direct friends/family/inquiries to K.C. Colgan for vehicle purchases. Pittsville Ford has become our dealership for life. Thank you K.C. and your fellow staff at Pittsville Ford for the wonderful experience. Great place! Love the vehicle!Jean and Cynthia BuchenFrederick, Maryland

DorothyMaddox

Aug 4, 2010

I visited Pittsville Ford on Saturday, July 31 to check out the used car inventory. The salesperson who came to greet me was Cody. He was respectful, cordial, knowledgeable, friendly and fun to talk with. After taking a test drive I decided to make the purchase. When I went in to seal the deal the whole staff was very friendly and made me feel like I was right at home. Thanks, Cody and all the staff for your assistance. I would highly recommend Pittsville Motors and ask for CODY. You will enjoy the journey to the purchase of a vehicle.

DFarren

Aug 2, 2010

My contact with Pittsville Ford has been very pleasant. The people we came in contact with were always Friendly and Courteous. I have never enjoyed a more smooth vehicle purchase experience. The transaction had some very minor bumps but for the most part was almost painless. We could have gotten a slightly better price from another dealer but the friendly service made the choice easy for us. Would recommend Pittsville Ford to family and friends without any reservation.

LenneaH

Jul 30, 2010

I've used several local dealers over the years, and have never returned for a second vehicle from any of them...until now. I will be back. Great customer service before, during, and after the sale. Fair with trade in value, friendly, helpful, and quick in finance. Loved these guys and will recommend them to friends and family.

lindaD19966

Jul 30, 2010

I had a problem with my car (one that wasn't purchased at Pittsville) and I stopped at the dealer I got the car from for repairs and advice. I was told that I needed about $1200 worth of work. I decided to go ahead and just look at trading my vehicle in instead. I met with a salesperson, picked out a car and went over figures. I agreed on the figures, however, when I went to pick the car up I was told the car was sold. I was furious. They didn't even call to tell me, they let me find out when I got there. I spoke to a friend who recommended Pittsville Motors. Cody came and picked me up, went with me to get the car, brought it back to the dealership and found that the only immediate work I needed was to plug a hole in the tire. They did advise that it was time to get new tires, but they said that I didn't need the rest of the work. I was still interested in trading- they found a car that I wanted and went over the figures then delivered the car to me the next evening. My whole experience with Cody was ABSOLUTELY AMAZING! I will definitely recommend that everyone go and see him, I know I always will. Linda D.

Rosie57

Jul 30, 2010

My husband and I were looking at a car on the lot. We were greeted by Cody and he found us a great car. Cody was excellent went above and over in customer service. Cody made us feel comfortable. Cody was friendly while assuring us of a great car. He is an asset to Pittsville motors. Our experience at your dealership was great. We will refer any of our freinds to you.Lester and Leona Jones

DALEANDSHERYL

Jul 21, 2010

This was the first time we went to Pittsville Ford and it won't be our last. Cody did a great job in finding my wife a car with a great price. Cody never pressured her into anything she did not want. All of the staff was very friendly and helpful. I will tell all my friends that are looking for a car to go to Pittsville Ford for a great deal.

retiredjessie

Jul 14, 2010

We have been getting service work done at Pittsville Ford for years, so when we thought of a new car purchase we immediately thought of Pittsville. We met Debi and she showed us the Fusion. We took a ride and really liked it. The price for the Fusion and our trade was very good.

woodman

Jul 14, 2010

I went to look for a new car and I never had any intention of buying right away. Cody was courteous and quick to find a car that met everything that I wanted for what I wanted to spend. I actually only came in for part for my old car. That car is now theirs. Great experience and I am happy to have dealt there.

workinhardforeman

Jul 14, 2010

My daughter and I had my SUV in the service deptment, som me decided to walk the lot.While we were out there we met Debi who showed us several cars and we test drove one.We decided my wife and I that we needed another car. Debi worked with us to get a car.everyone at Pittsville was great.

zimmer.2

Jul 14, 2010

Gail greeted us as we arrived - she was extremely courteous and showed her professional status when we discussed the vehciles on the lot. She was most accomdating with all that we asked of her and then some, we just went to look and compare but she made us feel so at home (as if we had known her all our lives) that we rode away with a different vehicle that very afternoon. Kudos to Pittsville for having a great sales person with her abilities - all of the personnel down there that we encountered that day - some of which we knew - were extremly nice - we just felt like we were home and they have become a new addition to our family. Good Job to all of you. Great Great Dealership - its starts with you guys "THE EMPLOYEES". Hats off to all of you.

aliveat85

Jul 12, 2010

I have know Debi for several years. We worked together four years. I would not think of buying from anyone else. I know she is honest and what she says is the truth. I am very please with my purchase at Pittsville Ford. I would recommend this dealership to everyone that I know.

dean-maria

Jul 11, 2010

My husband and I went to Pittsville Motors to look at a Ford Escape that he had seen there. We talked to Bill and test drove the Escape. When we went home the Escape went with us. We thought we would have to try to deal on the price but, with what they told us, we couldn't argue. It was a pleasant experience and we thank Bill for that.

decidealready

Jun 30, 2010

I first talked with Debi during a sale at Pittsville Ford. I told her that when we were in the market for a vehicle that we would be back to see her and we did. It took my husband two days to finally decide, but we are happy with our new car. Thank you toall the sales team at Pittsville.

opyank

Jun 30, 2010

I came to Pittsville Ford knowing most of the employees there. Was in dire need of a reliable work vehicle. After driving Ford vans for over 11 years I was looking for a new one to call mine. I currently have a Mercury Marquis which is one of the finer cars I have ever owned. I know KC Colgan in the man to see for friendly, and professional help in the truck sales department. KC bent over backwards to see that all of my needs were satisfied. He is one of the best out there. Thank you to all the staff at Pittsville Ford for all they did to help. I am looking forward to a long and lasting relationship there and would recommend them highly. Thank you again: M.Raymond

GGladding

Jun 24, 2010

The staff was friendly and helpful. They went out of their way to find the car I wanted. I would recommend this dealership to others. We bought a used truck from them in January and have been pleased with our purchase. We came back to buy a new car, my first in eleven years. I love my car. KC Rocks

findings3

Jun 13, 2010

I have been taking my previous car to Pittsville , for service, for quite some time. They have always been very friendly and accomadateing. When I needed a new car, I didn't think of going else-where. Bill Croswell helped me and was a delight. I'd highly recommend this dealership.

W Mears

Jun 12, 2010

I was able to get the vehicle I had in mind with no problems. Dealership personel were most helpful in the process and I was able make the purchase very edfficiently. Financing options were presented and when I desided hopw I wanted to handle it we prceded to close very quickly.Thanks You.

preppychic91

Jun 10, 2010

My dad has known Mr. Van Salter and Mr. Billy Hill for about ten years. This is the fourth vehicle that my dad has bought from them. This one is for me and I love it. My dad and I told them what we wanted and what payment we wanted. They went out and found the perfect car for me and my dad really liked the payment. I plan on buying alot of cars in the future and I will only buy it from Mr. Billy or Mr. Van. They are great to deal with. You should go see them if you want to buy a car :)

uncleshorty

Jun 10, 2010

I started looking for a new truck and started to get discouraged with the results of other dealers that I worked with.I started with one price and ended up seeing another truck or more money. I went to pittsville ford and I told Cody what I wanted and told him I wanted the best price. He went to Billy and put the figures together. I went to get a new truck and everything was very good. And I did get the new truck.

wildwooddav

Jun 10, 2010

I went to pittsville ford after looking at a couple of vehicles at another dealership . I was looking for a used pick up truck and could not find exactly what I needed. When I went to and I told Cody what I wanted and what I wanted to spend he found a brand new truck that fit my needs.

brigoulot

Jun 9, 2010

This is the second Ford Focus we have purchased from Pittsville Ford in about 60 days. Debi Gorsuch was our Sales Person both times. Everyone at Pittsville Ford was courteous and wanted to make sure our experience at their dealership was a memorable one. Since this is our second time of purchasing a vehicle you can see we would definitely recommend this dealership!!

jprigoulot2010

Jun 9, 2010

Everyone at Pittsville Ford did everything they could to insure that we were satisfied with our new car purchase. They made the entire process a very positive experience. Since this is the last place we have bought both of our new vehicles I am sure we will return for our next vehicle purchase.

hazel7542

Jun 6, 2010

Well I was in a pinch and needed a replacement car fast and had already went to several dealerships the day I made my purchase. By the time I got to Pittsville Motors I was tired and burnt out from talking to all the sales reps at the dealerships. NO body had what I needed, in the price range I needed up until that point. I was almost ready to give up until I meet Debi. She had everything to fit the bill and awesome customer service to boot!! Thanks Debi and Thank You Pittsville Motors for making my experience a pleasant one!!!

bobjackson

May 31, 2010

Cody was the salesman that served me and I surely come to Pittsville Motors again when my wife or myself need another vehicle. Cody showed me several cars and was very helpful and patient. I would recommend him to anyone that I know that was looking for a car.

Daniel Healy

May 31, 2010

I was met by a courteous, helpful salesperson. Once she knew what I was looking for in a vehicle, she recommended the Edge SEL. It has enough of the features I was looking for yet at an affordable price. The finance department found the best financing for me. I was given a very fair trade-in estimate for my 1998 Explorer Eddie Bauer; the appraiser advised it would have been more but there were some items that needed repair, which was the primary reason for purchasing a new vehicle. My wife had gone to a dealership near her office but her reaction to the entire dealership was quite different than her reaction to Pittsville Ford. They are a dealership typifying the friendliness, helpfulness, and overall personality of Maryland's Eastern Shore. I have already recommended them to 2 friends. A very pleasant experience; I feel like I've made new friends.

bowden1231

May 30, 2010

I was recently in a car accident and my van was totalled. I gave KC a description of exactly what i wanted over the phone and he found the truck, he called me when it came in and helped me to get exactly what I wanted. He worked with the finance department no my behalf and stayed with the sale through till the end and has called a couple times to follow up to make sure I had gotten what I wanted. He is a great sales person. I've bought from him in the past and if/when the need arises, I will by from him again.

jhollowa2

May 29, 2010

Everyone we talked to was responsive and friendly. I would go there again if the opportunity arises.There was very little hassle or haggling, which is what would I prefer. I had done my homework on the car's value and knew what my bottom line was, and the dealership met my offer.

joynes21875

May 22, 2010

I was VERY pleased with my experience at Pittsville Ford buying a new vehicle. I would gladly purchase future vehicle's and will reccomend them to friends and family for thier buying needs. I inquired about an explorer online via email overnight. I recieved a call first thing in the morning to set up an appt to come in and see the general manager. Billy Hill (the gen. mgr.) met me in person on the lot as I arrived. He introduced me to my salesman K.C. and told him to find me the vehicle I needed and said that if they didnt have anything I wanted in stock, they would go get it. K.C. asked me what I was looking for in my new explorer. He then found me some trucks that might be of interest to me and we walked out to look at them. Of the trucks we looked at, there were certain things on each that I preferred that the other didnt come equipped with. The one that I decided to buy was the perfect coloor that I came in looking for and had all the options I wanted except for a dvd system and a navigation system. K.C. saved me money by having both installed for me instead of waiting for another truck to come in. I have a disabled son with a brain injury and as anyone who has ever had a car buying experience knows, it takes a few hours. As we were waiting for the process to be completed, everyone in the office (including Van Salter) showed him respect and were very patient with him. They gave him sodas and pizza, tickets to see the circus, and tickets for our whole family of 8 to go to a Shorebirds game!!!!! They were really amazing!!! We paid cash for the truck out of a trust fund that my son has because he was in an auto accident and was hit by an impaired driver. While the dealership waited on the check from the bank, they sent me and my son home in our brand new truck with a dealer tag until the following day, that made my son's day! They might be in a small town but everyone there had a very big heart. As I said , I would gladly give them repeat business and would reccomend anyone to purchase thier next vehicle there. Many dealerships have new vehicles to choose from, but if you want top of the line service and to be treated like family before AND after the sale, Pittsville Ford should be on the top of your list!Jenelle JoynesDelmar, MD

vmcgee638

May 15, 2010

What can one say when a dealership has everything in one package. I dealt with Debi Gorsuch- knowledgable, cheerful, friendly, helpful- I could keep on. She was a delight to deal with..Pittsville Ford, in my book, is rated a 5..No question about it..I will send my friends to deal with them anytime..THANKS PITTSVILLE TO MAKING MY TRADE A DELIGHTFUL EXPERIENCE!!

shelbyt

May 14, 2010

What a WONDERFUL experience working with Van & Debi! They were very friendly and helpful even with the chore of having to track down specifically what I wanted in my new Ford Edge. I highly recommend them.....in fact, I already have! The whole experience was a real pleasure.

cathym

May 13, 2010

I would highly recommend this dealership and salesman. I had to have a few things looked at, but didn't have to worry about taking to the dealership. Cody (the salesman) picked up my vehicle and returned it. Customer satisfation is definitely the highest priority for them! Everyone was very friendly. I am very pleased with my experience and love my new vehicle!

dbounds

May 11, 2010

I started out looking for a used vehicle and salesman Cody Croswell was very helpful but never pushy. Then I found a new truck and the dealer gave me a very good offer, very quickly and I settled in one day. Friendly with superior service. A great combination. I may be the only person to buy a vehicle without driving it first.

RHMH613

May 11, 2010

My wife and I were seeking to purchase a new Ford Fusion and settled on Pittsville Motors after visiting several other dealers. Our salesman ,KC Colgan was very helpful and knowledgeable about the product. We had excellent service and were pleased with the overall experience.The financial experience went extremely well. We were able to get an excellent rate and a manageable payment. The financial representative wasextremely knowledgeable and helpful.We consummated our deal on May11.

sunlee1

Apr 27, 2010

Our experience was very good and we were pleased with the results, except for the price. My husband and I are in our 80's and did not want to shop around as much as we probably should have. We feel that, possibly elsewhere, we could have gotten a better deal or a new Ford Focus for what we paid at Pittsville. Also, it was a very timely process - 4 hours!We recommend this dealership because of the friendly atmosphere.Debbi Gorsuch is a very personable salesperson, and we would not hestitate to sendbuyers to her.

waltw

Apr 23, 2010

They were very friendly and business like. Both individuals went out of their way to see that my wife and I were very satisfied with the car and the price. They were very patient and accomodating. They were knowledgable and sincere. I would be happy to recommend this dealership to my friends and family.

manroy29

Apr 22, 2010

I am havimg service work done at Pittsville Motors and had left something of importance inside my vehicle. The saleman, K C Colgan brought it to my home that same evening. They also got back yo me on the condtion of my vehicle in a very timely manner

rdaugherty

Apr 22, 2010

Bill and John were very courteous and went out of their way to assist me with determining that this was the vehicle for me. They arranged a trial period to use the vehicle and took care of any items I wanted corrected or taken care of immediately. Vehicle was clean and ready when they said it would be.

woodyc53

Apr 21, 2010

To rate this dealership was so important to my parents (who do not have a computer) that they ask me to do it for them. After much shopping around...They are very happy w/their decision to buy a 2010 Fusion at Pittsville Motors. Their sales person,Bill Croswell was very helpful to them. They were pleased w/their entire car buying experience. They decided to have body side moldings & pin striping added. I must add, sharp looking car. They were so pleased w/that, my dad added pin striping to his Ford F150. They are going to have all the service for both vehicles done at this dealership. They have found a "small town feel" with "professional dealing". The people make the dealership & Bill has made them feel like family. As the daughter, it is comforting to know that my parents are in such good hands when it comes to their car needs. Pittsville Motors, Keep up the Good Work! Word of mouth is your best advertising...and they sure are passing the good word.

hmurray1984

Apr 18, 2010

Very impressed with Pittsville Ford, would highly recommend to anyone! They found what I wanted and were able to give me that. They got my payments right where I wanted them. All together I walked away very satisfied! When it is time for another new verhicle I will be returning.

toddkenn

Apr 16, 2010

I originally purchased a used F250 truck from Pittsville Ford but discovered that it wasn't heavy duty enough for what i needed it to do. They worked with me to find a truck that would not only do the job, but also stay within my budget. The truck was delivered the next day and is working out great. I was extremely pleased with the customer service that I received and the friendliness of the staff. I have two teenagers that will soon be driving and we will certainly be dealing with Pittsville Ford. After living here five years, it is nice to know that there is such a reputable dealer in this area. Thanks.

carmelawinn

Apr 15, 2010

ALL OF THE EMPLOYEES WERE VERY FRIENDLY.THE SERVICE WAS GREATIF WE WERE IN NEED OF ANOTHER VEHICLE WE WOULD GO BACK TOPITTSVILLE MOTORS.IF ANY OF OUR FRIENDS ARE IN NEED OF A VEHICLE WE WILLRECOMMEND PITTSVILLE MOTORS.VERY PLEASED.

ccam2030

Apr 15, 2010

We recently just purchased a Mazada3 i Sport Sedan this month not to mention a Ford Ranger last month. KC Culigan was very helpful and prompt with the purchase our vehicles. We have been doing business with KC for almost 20years and I highly recommend him for your next vehicle purchase. All staff at Pittsville Ford Motor was very helpful and prompt with are search.

ABC2

Apr 13, 2010

It was a good overall experience. I went there for to buy a car with low mileage and it ended up being an okay price. The people there were nice and helped me with my situation into looking for a car. The recommended the car that I bought and so far i am satisfied with it.

dllewis3364

Apr 1, 2010

We were shopping for a new Ford truck and knew exactly where to go to get top of the line service. This is our fifth vehicle purchased through Van Salter and Bill HIll. When we heard these fine gentlemen had moved to Pittsville Motors we need not look anywhere else. Van and Bill have always been extremely helpful, honest and professional with us and anyone else they were dealing with while we were in the dealership. I feel they always take the extra steps to maintain a relationship way beyond the sale of their vehicles. We have always had any questions answered and issues resolved immediately if there were any to be addressed. There is honestly not one thing I could suggest they improve. We will continue to shop where ever Van and Bill are working and will continue to refer family and friends to them as well. We wish them the best as always. They are truly the finest in the car/truck business.

ateparker

Nov 6, 2009

VIN # was incorrect on vehicle registration that was given to us at the time of purchase. Issue was resolved the next day but an unnecessary return trip could have been avoided. Thought the trade-in value of vehicles could have been a little better.

justicefarms

Sep 30, 2009

As soon as I began browsing cars, Bo, the salesman approached my family and I. He was very nice and knowledge on the mustangs I was interested in. I test drove it, and being short on time we planned a time to come back and figure out some numbers. When I got back to the dealership the mustang was sitting out front and had been clean and detailed for me. After much consideration, and Bo being extremely patient I test drove a brand new mustang and decided that was the car I wanted. Bo and the manager worked up numbers to my liking and treated me very well. They were very down to earth and talked to me as if I knew them longer than a matter of hours. I highly recommend this dealership.

paul1955

Sep 14, 2009

I was shopping for a used vehicle to replace the one I had that had been in an accident. Michael spent alot of time showing us the products that Pittsville had. He was very informative and patient and we were glad to purchase a vehicle from them. Great experience and I would highly recommend them to anyone looking to purchase a new or used vehicle. I also use Pittsville Ford to service my other cars and they always do a great job and everyone is very friendly and helpful.

redneckgal37

Aug 31, 2009

I have not bought a car since 1994 and I have only owned two cars my whole life and I am 37 so I was really pleased how they helped me out! I will buy again from them!!! Thanks Michael for your help. The price was a good deal and everyone there is very friendly so my overall experience was great.

rhockenbrock

Aug 31, 2009

I just bought my second vehicle in the last 4 months from Pittsville Ford and my family and I couldn't be happier witht he service that Mike has showed us. We have all are maintenance done at Pittsvilel and the customer service is just outstanding. Thanks again for everything.

Tom Henman

Aug 31, 2009

I have been looking to trade vehicles for the past month. I have looked at other dealerships and found that Pittsville motors had just about what I was looking for at the time. I stopped by the dealership and met with saleman Bill Croswell who was very knowledgeable of the product and very helpful in the sale. i would highly recommend Pittsville motors and salesman Bill Croswell to any of my friends in the future.

SBY Sparkey

Jul 16, 2009

Bill Croswell treated me great! But I can't say so about the sales Manager until after the deal on the final cost of the vehicle was reached. He said to me on two different occaisions "I'm trying to get this into your head"????? If it weren't for Bill, the service dept, and the close proximity to me I would have explored the option of another brand.

simpsonm

Jul 3, 2009

Michael and HG were great and worked with us from the second we walked in the door to get us the best price possible and ultimatley made the buying experience as painless as it could be. The whole Pittsville Ford team was friendly and helpful from start to finish and made us feel like family. We would certainly do business with them again.

JULIEKINHART

Jun 30, 2009

I had a great experience. Michael was the salesman and handled the entire process wonderfully. He showed us a wonderuly selection of possible cars to purchase. He was very knowledgale and I never felt pushed. They had a great selection and will buy my next car from them. THANKS FOR EVERYTHING!!

vb.jones

Jun 29, 2009

My experience at Pittsville Motors was wonderful. I called ahead to check their inventory and they had something waiting for me to test drive upon my arrival. I would recommend Pittsville Motors to anyone looking to buy a new or used vehicle as well as for service.

John Lemon

Jun 19, 2009

From the moment that my wife and I entered the dealership, the staff proved to be very cordial and displayed a willingness to work with us. Michael, showed us three different vehicles, Edge, Fusion and the Escape. We drove all three and he provided us with answers to all questions; he proved to be very knowledgeable. My wife really liked the Escape. After driving it, we decided to take the next step to find out all the particulars. The office staff were all very professional and took the necessary steps to address the trade-in of our Explorer and researched the various incentives. Throughout, we never felt pressured and enjoyed the experience. We ended up purchasing the auto. My wife is thrilled.

dave smith

May 29, 2009

Superior performance by a professional team. In two hours we looked at vehicles, did all the paperwork, and were driving home in the vehicle we wanted. I would highly recommend Pittsville Motors to any friend or family member. Small town convenience with a sensible attitude.

nlleggs

May 28, 2009

I am not one who usually completes these surveys,however, I had the best experience at Pittsville Ford in Pittsville,Maryland. The salesman was great! He was not pushy, answered all our questions. He was honest and just all around a pleasant man to work with. I would go back again to buy another vehicle there and I have reccommended this dealership to my friends and family. I have also told them to ask for Mr.Croswell. I have shopped many other dealerships in the past but I can honestly say this one will bring me back. I can't get over how friendly the staff was and Mr. Crosswell was exceptional. Thanks

hlvanbrackel

May 14, 2009

Michael made the purchase of our new Fusion a pleasure! And he continues to be available, even with assistance to Sync my new cellphone with a terrific feature of this model, hands free phone service in the car. It's a very pleasant surprise to find such excellent customer service in a local neighborhood business. I plan to return to Pittsville Ford for all my maintenance and service. Heather L. van Brackel

Cookie584

May 8, 2009

This was our first visit to Pittsville Ford. We were actually thinking of just investigating the service department; however, our 2000 Ford Explorer was racking up the mileage and we wanted to look at a new Ford Explorer when we met Bill Croswell. He brought a new Explorer to their location, but it was not exactly what we had in mind so he went on line and found another vehicle with everything that we wanted. He had it picked up in Pennsylvania and brought to Pittsville Ford and that is the one we purchased.Our dealings with Bill were very pleasant and unlike many car dealers, there was no pressure sales pitch, which we very much appreciated. We were also very pleased with the Finance Manager, Brian Post. He was extremely knowledgeable and made what usually is a pretty dismal experience a much, much better experience. He was helpful and carefully explained everything before we put the ink to the page. Pittsville Ford appears to be a very cohesive, friendly dealership and we hope to have many years of good service.

osens

May 7, 2009

Not too pushy, the sales person left us alone to make our own decision but was there when we had questions. He also kept tabs on us to make sure we remembered what he could do for us, overall we had a good experience working with Mike, I love my new escape!

Colin

May 6, 2009

Working with Michael Moutzalias was a pleasure and without the normal high-pressure sales pitches. My needs were very specific and he worked very hard to find the exact vehicle I was looking forward even as my needs changed during the process. Pittsville Ford will be my first contact with any new vehicle purchases.

edjeanene

May 6, 2009

My wife and I went to Pittsville Motors just to look, but after talking to Michael and the folks there, we were so impressed with their laid back friendly atmosphere we decided to look seriously. We did like the Ford Sport Track but did want to take a look in Easton as well. Mike went beyond the norm in taking time with us to go over every single question we had. We still said we'd like to go to Easton to look. Mike said: "Hey, take the Sport Trac to Easton, use our gas and there is no obligation whatsoever." We did and decided basically because of Michael and the friendly family atmosphere at Pittsville Ford to purchase the Sport Trac at Pittsville Motors. Even now, Michael calls to see if all is well with us and our Sport Trac.The service dept. is as easy going and friendly as the sales dept. It's a small close-knit group of family and employees there that makes it a top notch dealership. Ed and Jeanene Turney

Janetsmc

May 6, 2009

In August of 2008 my old car died on me. I wanted to buy a brand new car. First, I went to another dealership to purchase a car. Then I spoke to Mike on the phone and he asked that I give him two days to find the same car I wanted for a better price. True to his word he called exactly two days later with a better deal! In fact the car he found me I liked even more than the one at the other dealership! It's a good feeling to have someone as dedicated as Mike on your side! I enjoy Pittsville Motors also because I get great service there. I've called last minute to schedule oil changes, and some how they always have time for me! It's a wonderful place to do business!Thanks!

brtman423

May 5, 2009

I spent quite a lot of time looking for a new car both in Maryland and New Jersey. At most other dealerships I was treated OK but at Pittsville Ford they treated me like family. Mike M took the time to answer my questions and when he did not know the answer found someone who could answer the question. I have reccommended Pittsville to other people who are looking for a new car.

Bengal

May 4, 2009

I'm very satisfied with my 2008 Ford F 250 Super Duty Truck from Pittsville Ford.The service I've received from Pittsville Ford is outstanding . Mike the sales person was very helpful.The service department is also outstanding .The next Ford vehicle I buy will be from Pittsville Ford. Thanks again Pittsville Ford.

Brbrds

May 4, 2009

In August 2008 I went to Pittsville Motors to purchase a new Ford Fusion. When I got there a salesman by the name of Michael Moutzalias approached me and offered to show me all the Ford Fusions on the lot. We went around together and I picked the one that I liked. He showed me everything about the vehicle as well as went on a test drive with me. He was very enthusiastic, energetic and definitely a thorough salesman. I have since then visited Pittsville motors for oil changes and everytime I have visited them I was offered coffee or a refreshment and out in a reasonable amount of time. I would definitely recommend Pittsville Ford to anyone looking to purchase a vehicle!!! And by the way I Love my FUSION.

dickwarren

May 4, 2009

I was looking for a used pickup truck and had some pretty specific criteria for my needs. Mike found the perfect truck, with low mileage and perfect condition, to meet my needs, all at a price well within the range I had in mind. A few modifications needed to be made and he and the Pittsville Motors people got them done in short order. Months later, when I had a flat tire and could not unfasten the nut holding the spare tire, Mike came out and took the truck back to Pittsville Motors, where they freed up the spare tire fastener and even changed the tire for me -- without charge. I call that service above and beyond the call!

dns2516

May 4, 2009

Michael helped me pick out my first brand new car. He was very helpful with everything, he made me feel very comfortable while I was there, and gave me a great price. I love my new Ford Fusion and it has everything I need and more. I'm so glad I went to Pittsville Motors because Michael made the process easy and quick which is what I needed. I hope to do business with them in the future.

dpeterson

May 4, 2009

Michael was an excellent salesman. Was very helpful with any and all questions regarding the vehicle. Would recommend doing business with Pittsville Ford. Very friendly atmosphere. Excellent Vehicles!! Great financing!! I wouldn't buy any other vehicle from any other dealer.

ebeam

May 4, 2009

I wasn't sure if it was extinct, but dealing with Mike during our purchase of a new Ford Explorer Sport Trac let me know that great service and personal care still lives. I have purchased many new cars in the past twenty years and most times have left the dealerships feeling like I needed to take a shower. I am here to say that dealing with Mike and the folks at Pittsville Motors was a very good experience and will strongly recommend him to anyone in the market for a new car and I will definitely be back when my new truck gets some more miles on her.

joan purvis

May 4, 2009

We only went in to look at a car we found advertised on their web site. We were not really thinking of buying at the time but the dealership went the extra mile to make us feel comfortable, nothing was too great to do for us. Mike was very personable and friendly, putting us at ease. Making the deal was not the ordeal that is usually associated with buying a car. We would not hesitate returning to make another purchase in the future, knowing that whatever vehicle we were looking for--Mike would find it. We felt like we had made new friends. Robert and Joan Purvis Berlin, Md

doslatcher

May 1, 2009

Just went in to look at trucks and price a few 24 hour later was proud owner of a great used yellow Rord ranger truck.Very happy to with the deal and dealership.They made us feel comfotable. We got a great price and trade - InMichael lisented to what we needed and founed it for us.Thanks D.O.Slatcher

dforaker

Apr 29, 2009

Pittsville Motors treats me as much more than just a customer; I feel like we have been old friends. They willingly kept me riding in my old (clunker) for a couple of years as I was not in a position to purchase a newer vehicle. The service dept. continually looks out for my best interest; helping me to save $$ whenever possible. Once it was time to put my old car to rest, the sales dept. was great to work with. Simply put, Pittsville Motors does it the right way!

Trans50

Apr 28, 2009

Price is not all I look for. I didn't just become a Ford owner, I became a Pittsville Ford owner. Everything that was agreed upon was done. Down to earth and honesty are some of the key things I look for. As I see it, you don't have to give away the store to sell a truck. After all, like any other business, you are entitlied to make a profit.ThanksNeil and Sheile Gabell

chall

Apr 24, 2009

My experience was great! I was very happy with the customer service. I was not pressured in any way to purchase my new vehicle. Bill was very helpful and a pleaseure to work with. I would definitley recommend this dealership to others. I am very satisfied with my experience overall.

mlathbury

Apr 23, 2009

Michael worked on setting up the Sirius Radio and installing the license plate on my mothers new car. He was very helpful, friendly and courteous! It is such a pleasure to see someone that is concerned about thier work! You should be very proud to have an employee like him!

ruthaa

Apr 16, 2009

My sales and service experience at Pittsville Ford has been wonderful. They were able to locate the vehicle I wanted very quickly. I have received great service and they will even pick up my car and deliver it back to me. I just love my Ford Fusion, the way she handles, her size, good mileage and her pep. I tell everyone I got my Fusion from Pittsville Ford.

oldiespete

Apr 15, 2009

Bill was extremely helpful in obtaining the vehicle I wanted as there was none in stock at the time of my visit He was courteous at all times and was always there waitng during subsequent visits. I was on a budget which did not allow for a lot of extras with the vehicle and Bill was instrumental in helping me to get exactly what I wanted for a reasonable price. Would highly recommend.

tymarca

Apr 15, 2009

I got an excellent deal on a used 2007 Ford Expedition that had only about 4500 miles on it. All scheduled service has been performed at Pittsville Ford and they even polished out some scratches on the door to determine if any paint or body work was necessary, all at no charge!! I would highly recommend this dealer for any work or sales, even if the auto needs to be transferred to them from another Preston location.

Ryanhardesty82

Apr 14, 2009

I am a very difficult customer and my salesman was very cooperative and kept his cool with me. It was a pleasure to deal with Pittsville Ford. They made my buying experience very easy and smooth and I would definetly buy from them again in the future.

CAOlson

Apr 13, 2009

The sales representiative was friendly, but not aggressive. He gave us ample opportunity to test drive several different new vehicles that interested us. The negotiation process quickly got to the bottom line and there was not a bunch of gamesmanship. We feel we got our new vehicle at a reasonable price and received a fair offer on our trade in. I would deffinetly consider this dealership and the sales representative I dealt with the next time I am interested in buying another vehicle.

elainepasswaters

Apr 13, 2009

I am a repeat customer at pittsville motors. I love the service. My car is picked up while I am at work and brought back to me before I leave for the day. This helps free up my day off for other things. The staff is friendly and helpful. My daughter just bought a car there and she recieved the same friendly service I have always recieved

friendwhosadem

Apr 13, 2009

Always a great experience with Pittsville Motors. Service is always on time, reasonably priced, and never comes with surprises.I always recommend Pittsville Motors to people. This is one area of my busy life which I don't have to concern myself with, because I know Pittsville will take care of my car every time Ineed them to.

petester56

Apr 13, 2009

the experience was very good. my salesman was pleasant, didn't try to hard sell me, and the price i got was exceptionally good. the service department is courteous, as well as thorough. the vehicle i bought was a 2003 ford explorer, and actually is one of the best vehicles i have ever purchased! I highly recommend the Pittsville Ford group to anyone in the area looking for a good deal, a good vehicle and great sales and service personnel!