Used Cars for Sale at Planet Honda in Golden, CO

Jen08

Oct 29, 2016

Everyone worked really hard to help me out and make sure I got everything I wanted and I was aware of what my money was going towards! Definitely recommend and I will be back!

planethondakbbisascam

Oct 29, 2016

Planet Honda KBB department contacted me based on my craigslist ad. I was honest about the vehicle and some minor damage. I asked them before coming down to sell them the vehicle to be honest and not scam me nor low ball me. After arriving they determined the minor body damage that I disclosed was "major accident damage" and their skilled mechanic said "there are oil leaks everywhere, but I dont know where it's coming from"...with that in hand they cut their offer in half...they knew the damage from the craigslist ad photos, and a general "gee there are oil leaks" from their skilled mechanic is a joke...their mechanic didnt even report the things that I knew about....DON"T buy into this scam and waste 3 hours of your life

AndyBoehmWI

Oct 27, 2016

Rose and her team were great to work with! Very helpful throughout the entire process. Rose and Shawn helped me with all the accessories and even got me the best financing rates. Rose and Shawn worked hard to track down the exact model I was looking for and made sure I was aware once it was available. I would recommend Planet Honda to everyone

Darlene

Oct 27, 2016

Always great service and friendly staff service was completed much quicker than expected much to my surprise. also a car wash was a nice surprise!

Kc

Oct 24, 2016

I sold my vehicle and was met with no hassle and full asking price. I'm very happy with my experience. I would come back.

elorac

Oct 22, 2016

My mechanic had recommended Kelly Blue Book Auto Trader. It's easy to complete the forms, then you receive an "instant offer" for you car along with a fair price trade in range. Tyler Bejarno with Planet Honda called me immediately the next day and arranged a convenient appointment. My car was inspected and I was actually offered more, $1100 but negotiated an increase to $1400. Tyler was courteous, efficient, professional and there was absolutely no pressure to take the offer or buy a new car. I might have been able to get much more through a private sale but can't tolerate the hassle. What a great service to all of us and great PR for your dealership.

Ztevans

Oct 22, 2016

Mia was great. She helped me from start to finish. Everything was fine when they said and called me when they were done. Great job

Halleedog

Oct 18, 2016

Ed and Rose very helpful. Accomadated my time crunch as I was not there to but a car for myself but just looking for a used car for my son

Mikelc

Oct 16, 2016

The whole experience of purchasing our CR-V at Planet Honda was a pleasurable one. I can not imagine how the service and pricing could have been better. I especially want to thank the sales rep we worked with. Monica LeClaire was a joy to work with. She was professional, knowledgeable and a genuinely nice person. My wife still occasionally mentions how much she liked her. We will certinally go back to Planet Honda and Monica to purchase our next Honda (this is our 5th). Mike Carlson

WB

Oct 16, 2016

Our experience with Planet Honda was an exceptional one.We were treated like royalty by the wonderful sales rep. from the minute we walked into the time we left.We were interested in looking at Pre-owned Hondas in hopes of finding one within our budget.We were immediately shown a great selection with a spectrum of variety.Each in excellent condition. All the facts and figures in each of the wide selection were presented so we could make an educated decision. Also, quite amazing - all the choices in our price range were parked in a convenient group in the lot -we did not have to spend all day walking or in and out of a golf cart driving- We were always just steps from looking at each choice.Our time with this experience was so efficent and easy and actually fun.Our sales person could not have been better.More of an educated friend who knew Everything about each car.Plus and most important, she truly listened to everything we told her.Only because of this attentive person, could we have made our decision with solid confidence.We have nothing but grateful appreciation for how well we were treated by our particular sales rep.and this particular Honda dealership.

Molinacar14

Oct 15, 2016

Great experience, great people! Monica was very helpful and answered every question we had even if she had to hunt down the answers! Thank you!

emilyncarper789

Oct 14, 2016

Everything is very reasonably priced, and the staff really went above and beyond to assist my needs. I would recommend it for anyone, they are really willing to work with every budget

Tar-aiym

Oct 14, 2016

No pressure from sales man. He answered all questions. Help me understand features of all cars I tested. After making a decision the they handles the financing quickly.

Carolkwd

Oct 13, 2016

I have come to rely on Planet Honda in Golden to take good care of my CR-V. The staff is always friendly and welcoming, and their prices seem fair.

Greg Archuletta

Oct 12, 2016

Monica Leclair is the best sales lady to work with, I want to thank her and her manager Nick for the amazing service. If you need a new Honda go see her she's the best! The service department did a great job setting up my accessories. Very pleased!!!

Jeeper

Oct 12, 2016

This was without a doubt the easiest used car sale I ever made. I filled out the form with Kelly Blue Book.online. They gave my car a very fail valuation. Planet Honda contacted me immediately. They offered me the KBB valuation. I made an appointment to show the car. In 15 minutes we had a deal. Awesome!

Friends for Life

Oct 7, 2016

Great service at planet Honda. Friendly service staff. Good pricing on the 100,000 miles check up!They have serviced our car (accord) for the past ten years.We'll be back when we need a new car too!

happy4ever

Oct 2, 2016

First of all I question my 2014 CRV, 28,000 mile Honda is not covered under the warranty when a seal broke on my rear differential. Second, we were told that we would hear back yesterday if the car would not be finished. We brought it in on a Tuesday and this was a Wednesday. Nobody returned our calls. We needed to know because we have a rental car to return. We are now nearing the end of the day on Thursday, we received a call from a young woman saying our parts were in, we didn't order any parts, so obviously that is why they did not get it finished yesterday, but still no call. Where is the customer service folks!

4fnleahy0

Oct 1, 2016

Jesse our sales man and Joe our finance guy were both great and very friendly. We changed our mind on the vehicle we were buying at the last minute because we decided we didn't need the extra bells and whistles. They jumped right on it, changes the paper work, and didn't try and talk us out of it. Great job guys.

GoldenMom

Oct 1, 2016

I have all of my service done here. I came in for a routine oil change. They checked me in, did the service & even washed my van.

meadowlark

Oct 1, 2016

Darren was extremely patient and explained things thoroughly My wife and I are senior s and much of the new technology is unfamiliar to us. The car checked out with our mechanic.

Tunces

Sep 29, 2016

I had a car to sale. I posted an online ad an received a call from planet Honda the next day. We discussed price and condition and came up with a price range which was fair. ( I was skeptical since I had been asked to do the same at John Elway Chevrolet earlier that week. Then arrived to be offered $9,,500 less than their online offer ) I arrived at planet Honda. Had my vehicle inspected and we arrived at a price as we discussed on the phone. Within 30 minutes I had completed my sale at a fair price.

Jmuell20

Sep 28, 2016

I stopped into Planet after the original dealer I was going to sold the vehicle I was coming to see. I had a couple "backup" vehicles in mind at Planet. Let's just say I have no doubt the backup ended up better than the original dealership I was going to! I work with a major credit union, and I work directly with most of the major car dealers in the state. Furthermore, being a "car guy", I have purchased many vehicles from many dealerships. Planet is by far the BEST experience I have EVER HAD. The pricing is straight forward, the trade values are straight forward, and the staff is amazing. I HIGHLY recommend working with Jahneil Johnson. He is personable, knowledgable, and just a pleasure to be around. I also worked with the GM Scott, and the Finance Director Joe. They are all top notch. The sales people here are not paid on commission, so there is no pressure. If you are looking for vehicle, do yourself a favor and visit Planet. You will NOT be disappointed!

Daniel Family

Sep 27, 2016

The team went over and beyond for their customers. Thanks for making it happen! Exceptional kudos to Scott Graves, Ed Mueller, Henry Hartung and the entire Planet Honda sales and service team.

denverhondapurchase

Sep 27, 2016

Lacey was great. enjoyed the experience. like the vehicle. would use the dealer again and would recommend the sales person Lacey. This was a good experience.

Hoot

Sep 26, 2016

Sales Manager(Scott) and salesman (Jahniel) were patient and professional during our decision making on what to buy!! Especially during multiple test drives and cost conversations!!

NewPilotOwner

Sep 22, 2016

We went in to test drive a new Honda Pilot and were met by Monica LeClair, who was very friendly and quick to explain that Planet Honda sales consultants are non-commissioned and are not trying to push high dollar vehicles. It was very relaxed atmosphere without the traditional slick feel you get from other dealers. She and the team were very flexible in allowing us to try the car, walk through 3rd party comparisons with competitors, and ultimately were very accommodating and made the buying process very easy for us when we purchased a Pilot a few weeks later from Monica.

Wally

Sep 19, 2016

My only complaint was the 2+ hour wait from the time we had agreement on numbers until the time the finance manager was free to meet with us to wrap up the deal. And of course be ready for the hard sell about all the extra dealer options and extended warranties that are available. Even though we were clear we didn't want any of that stuff, we still had to suffer through with the lecture about how you should really protect your new investment.Erin at internet sales and Lacey in the showroom were great.

Tbier

Sep 17, 2016

The sale was good. The purchase took 2.5 hours and was not a good experience. Nothing was ready except the car which was hiding way back in service.

Truck buyer

Sep 12, 2016

Shawn was great. Came in with my two toddlers. They outfitted us with lots of distractions to keep the kids busy during the initial paperwork. The management was also very kind. Financing guy was light pressure on the extended warranties and other packages but overall a good experience. Love my new truck!

Oilmoney

Sep 11, 2016

Huge inventory and amazing service! Felt like a million bucks every minute of my new car delivery! Great customer service, beautiful showroom and service department!

Dream car

Sep 9, 2016

First of all this is not my first time buying a car, I have been looking for my Charlotte (yes I named her :-) ) for many years. I've never been so sure of this sale. When I came in to your dealership Lacey was the first to help! I was prepared to be haggled, and guided to another vehicle, possibly a new one, anything to meet the quota! Well, that was definitely not the case here! She went and got the keys, pulled Miss Charlotte up and let me take a ride! I knew I finally found her! And by her I do mean Lacey! She was my dream maker today! Thank you so much Lacey for making my dream come true, and making it the most pleasant purchase I have ever made! You were amazing to myself, my daughter and my husband.

Ron

Sep 8, 2016

Dropped in to Dealer unexpectedly. Immediately greeted by Mary Sagona. Very professional and capable in answering our questions, understanding our needs, showing us appropriate vehicles, selecting appropriate options and consummating sale. Very satisfied.

Lylecrispin

Sep 3, 2016

I bought my 3rd car from planet Honda and have never been disappointed. My sales person Rose was excellent as always. she takes the guesswork out of the whole car buying experience

Rleveen

Sep 3, 2016

The service was great when I purchased my wife's car I returned to lease my new car. The service was great and fast and efficient.

Donna Z.

Sep 1, 2016

I have never been treated so well or felt more comfortable in purchasing a new car. Mr. Ed Mueller was extremely. Patient in explaining how this car was different from the car I was trading in. He took a long time explaining all the new features I was not familiar with and let me try them many times under his watchful eye. He let me take time to make my own decisions and did not rush me in any way. He took the time to show me where I would take my new car to have it serviced. He was just incredible and so kind and extremely aware of all of the features of the car. I could not have asked for a better experience and had all of my many questions answered quickly and to my complete satisfaction!

Mhunt1739

Aug 30, 2016

I had a great experience buying my first car. Shawn was very helpful and so was the person who helped me with financing. I would definitely recommend planet Honda to a friend.

JarLidd

Aug 27, 2016

Friendly and easy to work with. Did not try to up sell us and gave us a fair trade in value on our Toyota Rav4. Would definitely return to this dealership.

Krntaylor

Aug 27, 2016

Steve was kind and helpful and knowledge and available. I really don't want to write anymore. Steve was excellent. That's it for now. Thank you.

True

Aug 25, 2016

I recently sold my vehicle to Planet Honda. I worked directly with Jonah, Jason and Tyler in the Acquisitions Department. My customer experience was excellent. In fact, these individuals exceeded my expectations. These men were patient in answering all of my questions, provided a thorough explaination of the complete process, and offered me the best price out of 3 dealerships. Tyler even arranged a vehicle to take me home at their cost. I was very impressed with this team and I would not hesitate to work with them again.

Jennifer

Aug 24, 2016

Tyler was wonderful to work with, and so was his technician. They came to my house, so I didn't have to find a ride home. They were so wonderful to work with - professional, friendly, and honest. It was a great experience, and I will definitely go back the next time I want to sell (or buy) a car!

jkl

Aug 24, 2016

Brad was informative, knowledgeable and professional. He was diligent in helping me find a car I liked, in the price range I wanted, all the while being straight forward and honest, That is hard to come by. In addition, Raul was dedicated to making my financing experience a pleasant one. Everyone was concerned with my overall satisfaction. I will return to Planet Honda with future needs and will not hesitate to recommend their services to family and friends.

True N.

Aug 24, 2016

I recently sold my 2011 Audi S5 Cabriolet to Planet Honda and could not be more pleased with my customer experience. From the first contact with Jonah, to the first meeting with Jason and finally to completing the transaction with Tyler Bejarano, I was provided excellent service. These professionals took their time to answer all of my questions, provided clear guidance throughout the process, and was extremely pleasant to work with. They exceeded my expectations in every way. I would not hesitate to do business with Planet Honda again in the future. Through this experience, Planet Honda has earned my trust. Thank you!

Kansas Jayhawks

Aug 19, 2016

Planet Honda was courteous kind and professional delivering the vehicle on time and on budget. The mechanic was very well-trained on my older Honda and I'm very confident in the work they did

Barb and Dave

Aug 18, 2016

We worked with Neil over the internet and he was a great help. He provided enough information for us to make the decision to visit in person. Once we were at the dealership we worked with Brad. Brad was the positive influence we needed to make the purchase of our new CRV. Very knowledgeable and a pleasure to work with.

egg

Aug 18, 2016

The employees were very nice and helpful. My overall experience was very good and would purchase another car here in the future. I am very happy with my car.

Ilsa

Aug 17, 2016

Tony was very helpful, kind, and personable. He listened to my needs and helped me find the best car. He helped me get as many savings as possible. He was very professional.

aliciaaa

Aug 16, 2016

I have been a Planet Honda customer for several years and am always impressed with the dedication to service and detail on the part of the employees. Pat Fogarty in finance was key to my leasing and buying experience. He is knowledgeable, organized and all around a pleasure to talk with. I highly recommend!

Alyson32

Aug 15, 2016

Will was a good guy. Gave us good info. I like Honda. I got a new 2016 CR-V. Will was very conscientious to all my needs. He found me all the options I wanted, the color that I liked, and even the wheels. He exudes awesomeness! I would recommend him to all my friends as well as your dealership.

dmw

Aug 9, 2016

Mel Wedgle was great to work with. He answered all of my questions patiently, even when I asked them more than once. I did not feel pressured by him at all, nor by anyone else at Planet Honda. He worked hard to find me exactly what I was looking for and listened to what I was saying and did not try to steer me into something OTHER than what I was looking for. I appreciate that. Overall great experience! Thank you Mel!

LT7944

Aug 5, 2016

Will has been very helpful and I'm happy with the vehicle I purchased. The sales staff was friendly, cars were very clean and lots of product to choose from.

Steve1

Aug 2, 2016

It was a very pleasant experience in buying a car. There was no pressure to buy which was a very pleasant experience instead of pressure to buy,and the haggling about the car. Overall my experience at Planet Honda was great and enjoyed the people that I came in contact with while I was there.

Dsr

Jul 27, 2016

Researched a car online, then found it at Planet Honda. Took it for a test ride with Seth and decided to buy it. The next morning we came back with our trade-in, and all the paperwork was ready. It was ours in 30 minutes. No pressure, haggling, hidden fees, or up-selling. Seth was personable, knowledgeable, and efficient. Easy and enjoyable. Highly recommended.

Margaret

Jul 25, 2016

We initially started looking for a third-row SUV about four months ago. We stopped in and met Lacey. She was professional, considerate, knowledgeable, and accessible. She promptly emailed comparisons of like-vehicles at my request. In a "no-pressure" sales kind of way, she stayed in touch with us over email through the summer. Turns out I contacted her with my "wish-list" on a Wednesday, and by Friday she had a great deal on a Pilot. Lacey is a delight to work with, and I would refer everyone I know to her. Great experience.

Patty

Jul 22, 2016

Will Mele was fantastic! He showed us the car we came in to look at and did not pressure us at all. He is a true professional and made us feel extremely comfortable! Best car buying experience ever!!!

Dennis

Jul 21, 2016

Lacy was great to work with, no sales pressure at all and when she didn't have an answer to a question I would ask she didn't pretend to know the answer, she went and got the right answer. The financing was also a good experience, no pressure, and I didn't feel they were trying to talk me into anything. the only reason I gave four stars instead of five is the service department was not a good experience. I bought a used Mini and was not kept informed as to what was going on from day to day. I had a 7am appointment to have the AC system checked and at 4pm I called them since I had not received a call from them. I ended up taking the car to the Mini dealership myself. Keeping the customer informed is a very big part of sales and they failed there. Im glad from this point forward I only have to deal with Schomp Mini dealership and not Planet Honda's service center.

shen3

Jul 20, 2016

Jason went above and beyond while dealing with my son and I. I would recommend him for all of your used car needs. Very friendly.

Claire

Jul 17, 2016

Easy, friendly, knowledgeable. The sales team, Janheil and Gladys, did a great job working together to provide us with great service. No pressure at all throughout the process, made for a very comfortable and friendly experience. Nice touch to make introduction to the service manager as well. The dealership environment was pleasant, open, and comfortable. Would absolutely go back to Planet Honda.

jens

Jul 17, 2016

Lacy was wonderful to work with. She was on it when helping us to find the car we wanted. She made it easy and kept in great contact with us

Hergenrader,diane88

Jul 16, 2016

Very pleased with service from Jesse, my friend with me was also, would highly recommend him to others, this is my 3rd car from Planet.

Bluebelle

Jul 13, 2016

I was looking for a new Honda Pilot Touring Car. I got in touch with Pat Fogarty at Planet and he searched for my car. He kept in touch with me and informed me until it came into the dealership. He called me on Wednesday and said it was being unloaded and could I come over to take a look. I went over at 3:30 and by 6 p.m. I was driving my new car home. Love my car! I have bought 4 cars from this dealership and wouldn't hesitate to recommend folks to Planet Honda. Pat is the person to deal with at Planet.

Vaughnersforlife

Jul 13, 2016

We came in knowing what we wanted, knew the pricing and were ready to haggle. We were pleasantly surprised by Jahneil Johnson who up front said he is salaried and the price was the price. There was no pressure to buy and he worked to find us the color and trim level that we were expecting. The delivered our car ahead of schedule and to our doorstep. We understood the whole process and felt at ease working with Henry Rose through the finance portion. Easy to see why the dealership receives 5 star ratings. You can't pay for this type of review. You have to earn it, and they do. Brenna and Eric

Jesbriwel

Jul 11, 2016

My husband and I knew exactly what we wanted, and were able to find the exact make and model we were looking for, at a better price than other dealers.

Margonjr

Jul 9, 2016

Great customer service, regardless of almost closing, they maintain professional and exceptional customer service. Make sure rose and Henry help you out, there really great.

Rollin' thunder

Jul 9, 2016

No haggle buying. Fair price. Good overall experience buying a car. Easy and friendly. No pressure sales. Everything explained. First time buying a used car where didn't feel ripped off.

Rchallusa

Jul 7, 2016

Shawn O'Brien was great to work with. Very knowledgable, professional and no pressure. Would definitely tell my friends and family to ask for him!

Annc

Jul 5, 2016

We shopped around when we decided to buy a new Honda. From beginning to end, Honda Planet provided the best service. They were knowledgeable, professional, efficient and a pleasure to work with. I would definitely buy from them again.

J from Morrison

Jul 5, 2016

The salespeople get incentivized on volume sales, not individual sale value. This means they work just as hard to sell an entry level Civic as they do a loaded Pilot. No negotiating. We bought a CR-V, and had such a good experience that we went back the next day and traded our second car in on another CR-V.

DancingLady

Jul 1, 2016

When I first arrived at Planet Honda this past Monday morning, I requested a woman salesperson and I was introduced to Lacey. I could tell when I first met her that we would get along very well, and I was right. Lacey is very knowledgeable and very gracious, welcoming, and most easy to work with. I thought I was sure what I was looking for when I first got there but found that I really wasn't sure. Lacey encouraged me to look around at everything Planet Honda has to offer and I was happy that she did. When I first saw the new Honda Civic I knew I had to have one just like it in silver. Lacey arranged for a beautiful silver one to be delivered to the Planet, and my son Steve and I picked it up on Thursday morning. I love love love it. I must mention here how truly outstanding Nick (the Sales Manager) was, in helping us with the whole process, and especially for assisting me greatly in getting a refund on an extended warranty on my trade-in, from Auto Aves. Also many thanks to Joe (the Finance Director) in making the paperwork more pleasant and easy to understand. Our whole experience there couldn't have been better! I would be amiss if I didn't also let you know how nice and welcoming everyone at Planet Honda was to us during our time there. I feel that I have rediscovered my old auto home.Thanks to all of you at Planet Honda!Nicole Jorgensen

WillieD.

Jun 29, 2016

I had a good fast experience in purchasing my 2016 Honda CR-V. Everything was done very efficiently from the test drive thru finance processing. I appreciated the one price policy which made everything go quickly. The price was fair and Rose did a good job of giving me all of my purchase options.. Special offers were available on financing and leasing but I choose to purchase on a cash basis.

SWilk

Jun 25, 2016

The. Service Department employees are friendly, polite, professional and timely. I had to make two visits to have have a leak in my AC repaired. The mechanic worked very hard during the first visit to find it but could not. He insisted on a return visit after putting dye in the system and on the return visit found a very tiny leak. He walked me through the whole process and even took me back to see what he was going to do with my car. I had driven down from Winter Park and had a lot of shopping to get done. They arranged for me to rent a carfor a very modest sum so I could get my shopping done while the repair was completed.

Eyevak

Jun 24, 2016

I trust what the service advisors and techs recommend. We own three Honda's and have been going to Planet Honda for twenty years. I had hair when we started......

Gina VanDyke

Jun 24, 2016

We had a great experience with Mike he was very helpful very nice not pushy at all! Listened to our needs for what we wanted in a car took time and helped us make the perfect choice for us and our family! At the end everything went smooth for us as well Raul Villarreal was very helpful and answered any questions we had regarding the payments/lease he was very helpful!

kdog

Jun 22, 2016

I was checked in quickly. The staff was knowledgeable. The work was done quickly and no attempts to upsell. Washed car even though it was just an oil and fluid change.

Steveward

Jun 22, 2016

The sales department was very courteous and helpful. My salesman Seth helped me get the new car in time to surprise my wife with the new car! I could not have pulled off a better surprise without his help! I would definitely use him in the future for any new vehicle purchases, in fact I would prefer working with him!

likemy2016civic

Jun 20, 2016

Everything went great when I traded in my crv or a civic. chase in the service dept referred me to lacey. she was very helpful deciding between accord & civic. Nick was helpful as mgr & henry in financing. thank you!

wavyyy

Jun 20, 2016

Everyone was great and professional. A very pleasant car buying experience. I had no issues or problems and the employees were awesome and answered all my questions

GoldenBuyer

Jun 19, 2016

The sales person was knowledgeable and very helpful, the financing was fast and clear, and it was easy adding the service plan and car features that I wanted to have. Prices were clear and the salesperson (Rose) made the whole engagement go smoothly. I would recommend using Planet Hollywood again, should ask for Rose as she is very easy and professional to work with.

Kris

Jun 11, 2016

I brought my 2009 Honda FIT in to Planet Honda for an ignition repair. My car was there for 3 days -during that time I spoke on the phone to the service manager several times discussing the issues, price, etc. NOT ONCE was I informed that my car was a model on recall for an airbag issue that had caused several fatalities. It wasn't until I picked my car up and paid my bill that the tech casually mentioned that my car was on recall, but that the parts necessary to fix the airbag wouldn't be in for several weeks, and if I wanted a free rental while waiting for the parts I could "call the service dept tomorrow" to try and set up a rental. There was no offer to let me leave the car there and come back for a rental -- in other words, I was sent on my way to drive home several miles knowing my airbag, if deployed, could kill me. Nice. Needless to say I took the car to Auto Nation Honda the next day and they were awesome - told me I could leave my car there until the parts came in, an Enterprise rep came and picked me up and got me in a rental. I was also told if I chose to keep my car at home and wait for the parts I had to sign a waiver stating that I would not under any circumstances drive my car or allow anyone else to drive it. Obviously, they took the recall much more seriously than Planet Honda. In fact, a rep told me Auto Nation towed a customer's car to her residence rather than let her drive it, and offered to tow it back to Auto Nation once the parts came in, rather than let her drive it home. It's a no-brainer - take your business to Auto Nation Honda and avoid Planet Honda.

Repeat customers

Jun 11, 2016

Our family has 3 automobiles from Planet. We wouldn't go anywhere else. The entire process from beginning to end is truly a fun experience! The entire staff is professional and easy going! Thanks Planet Honda!!!

Renee300

Jun 9, 2016

I sold my old car using the Kelley blue book cash offer program. Service was quick and efficient and they made me an offer that was fair. Great experience overall, and a brilliant alternative to craigslist.

daniel7o

Jun 7, 2016

I needed to sell our car to meet a family need and used their cash offer program. They were extremely professional, easy to work with, and fast. Not only did they give me an offer $500 more than other dealerships but they paid for my ride home after I sold them the car. There is a reason they have such high ratings, my experience with them was top tier.

Nelson J

May 10, 2016

I had a great experience bying a used car at Planet Honda, Jahnell Johnson was my sales consultant, he was absolutely patient and nice, listened to all I had to say and explained every question with knowledge and charisma he never pushed me to make a decision which I appreciate.I would recommend him a million times, thanks Jay!

Megs815

May 2, 2016

It's not often that you find the vehicle you want and the people you want to buy it from on the first stop, but that's what happened with us.Jay was amazing to work with and so was the entire staff. We couldn't be happier! We will definitely be back!

S17Reviewer

May 1, 2016

I came to Planet Honda to sell my vehicle I had for years! I was helped by Steve and he was nothing but patient and attentive as this was a new experience for me. He helped me sell my current vehicle which had years worth of sentimental value. He was extremely knowledgable and I knew I left my beloved car in good hands and felt I received a great trade in value! In return he found the perfect CRV for me !Thank you Planet Honda and Steve !

Ecnirp57

Apr 30, 2016

They were very helpful. I was able to sell my car for a price that was in my range and the process did not take very long. I would recommend them.

mpiette

Apr 27, 2016

Mel and Scott were so helpful, and made buying my new Honda so easy. They put me at ease, and I love my new car!

Duke1

Apr 22, 2016

I purchased my Honda at planet Honda in 2006 and I have had the vehicle serviced at planet since. . The service I revived today was excellent. Mitch did a great job and his efforts are appreciated. I also appreciate the Service Yechs who maintain my Honda. The unsung Hero's. Thank you!!!.

Honda2015

Apr 22, 2016

Have been going to planted Honda for twenty years and feel they give good and friendly service. Easy to get in and make appointment and they washed car.

HFrench

Apr 17, 2016

Can't believe how easy it was. Robert Butler was the best! We had to buy a car without notice due to a car accident so we were not prepared at all. So glad we went to planet Honda we got a great car at an even better price! Four months later we're still happy.

GarrisonFamily

Apr 11, 2016

While our family was on spring break in Colorado, our Honda Odyssey blew a spark plug and as a result we were 1200 miles from home and without a car. Mark Rainey and Pat Fogarty were there to make this overwhelming situation as easy as possible. Mark identified the problem with our Odyssey quickly and gave us as many possible solutions to the situation as he could quickly and accurately. Once we decided that a new car was the only course of action Pat Fogarty immediately stepped in to get us in the right car at the right price. Although this spring break didn't go exactly as planned we have great memories of the Plant Honda in Golden. Their professionalism and genuine concern for our family and situation made a stressful situation bearable. Thank you Mark and Pat from the Garrison family in Michigan!

Sheri Dawn Johnson

Apr 11, 2016

We first enjoyed being able to look at cars on the lot without being swarmed by vultures posing as salesmen. Then, when we went inside to ask questions, one person greeted us at the door, answered our questions, researched and found the model and color we wanted, took us for a test drive, and continued to help us through the process. She was well informed, but when we asked something she was not sure of, she went and asked someone else or researched the answer. She just didn't tell us she didn't know. She was friend, helpful, knowledgeable, but not pushy at all. When we decided to purchase the car, she continued to be helpful and even offered to deliver it to us (we lived out of state) when the features we decided to add on were completed. The person who did the paperwork was equally as knowledgeable, friendly, and, again, not pushy. The manager called us the next busy day and apologized for not being able to meet us and asked if we received good service, and if he could do anything else for us. He made us feel like he really cared that we purchased a car from his dealership. There was no haggling over the price and we felt we got a fair deal.

William1066

Apr 7, 2016

I came to Planet Honda due to mechanical trouble with my car during a trip. I was not a previous customer and live 250 miles away. Both the service department and sales and finance representatives were very helpful, and allowed me to turn a difficult circumstance into a positive experience. I felt the people at the dealership went out of their way to be provide the assistance I needed. Happy to recommend them.

Ray

Mar 29, 2016

I was kind of apprehensive entering a dealership both being young and having little experience with purchasing vehicles. I was matched with J Johnson who shared my appriciation and enthusiasm for the model, and didn't pressure me into any decisions. I really liked the ease of the transaction and how relatively quick it was. Again, shout out to J for making the transaction run super smooth, and for being deligent with getting us the right answers to all the questions we had. Thanks!

robert9821

Mar 24, 2016

Listen to the customer wants and needs. He was able to resolve any issues. He provided consistent answers and alway was there. Good job and see you on the next purchase

Rob H

Mar 19, 2016

Exchanged a late model pickup truck for an older used car plus cash. Robert Butler was excellent. He listened to my requirements and offered suitable trades. Ultimately we agreed in values and consummated a deal.He was helpful abs persevant. A credit to your dealership.

Jake

Mar 14, 2016

I have purchased vehicles in many dealerships in various states and have never dealt with a more professional and friendly group. From the online search and phone calls, to the actual test drive and purchase was smooth and friendly.I would recommend this dealership to anyone looking for a great buying experience.

chupetita

Mar 3, 2016

I was extremely satisfied with the quality of service and the way that, Gladys my wonderful sales associate, tried to work with me to help me find the best deal. I never felt pushed which is something I really dislike in a sales person, she allowed me to ponder on the various deals she could get me into without leading me. Over all I was super happy and excited to have leased my car at the price I could afford. Thank you!

Lhenderson7

Feb 27, 2016

I have taken my Honda CRV that was bought out of state, here for service so when I needed a new car I began my search here. All the sales people are very helpful and I've never had a bad experience. Today I upgraded to a Honda Pilot & I could not be happier.

Gary45

Feb 9, 2016

In Dec 2015, we decided to lease a Honda Civic for our daughters to use for school and work. By Dec 31, we were ready to do the deal, but were waiting on two dealerships to get back to us with the answers to our final questions concerning leasing (we had never leased a vehicle before). Nick from Planet Honda, who had worked extensively with me in answering all my questions, was the first to call back on that day. We set up an appointment that afternoon and within a few hours closed the deal. Nick even informed us the lease on the car we chose would be $20 less per month because it had 65 miles on it instead of the 10-15 miles. Tony helped us through the waiting time while the paperwork was being prepared and was another fine example of their staff.We did noticed a few small scratches and a small spot on the upholstery, but Nick had Austin schedule us with a time to have their specialists come out to the shop and fix those issues. They even had a shuttle to take me back home and then pick me up from Arvada so I wouldn't have to make arrangements for another driver. Gary from Arvada

Samson

Jan 30, 2016

Rob was out sales men, and he was very nice and professional. He had a lot of knowledge about the vehicle my wife was interested in.

HappyCRV

Jan 5, 2016

After visiting Planet Honda, I shopped around and researched other vehicles. I chose Planet Honda because it was the best deal, and I really like Ed the salesman.

nostradogbert

Dec 26, 2015

Took Civic in for the free airbag recall. After spending $437+ on fixing the SRS light being on, they called today wanting another $540+ for the SRS light still being on? Repair lasted < 3 miles!

Nicber23

Dec 5, 2015

My husband and I as well as my two daughters walked into Planet Honda "just to look". Well only a couple of hours later we walked out and were able to take home our new 2016 Honda Pilot! Everyone we worked with made the process so smooth and understandable. We absolutely recommend Planet Honda!!!

HappyHondaOwner

Dec 4, 2015

Excellent courteous service from Mary and Ed in Internet sales. This is our fifth Honda vehicle from Planet Honda on Colfax. We have always been treated courteously, and believe we have received great value in each of our vehicles. No hassles or pressure, clear consistent information, respectful professional service at the dealership. Joe has routinely completed our paperwork with us in a courteous and efficient manner that didn't require us to be at the dealership for long after the sale. Might also add the Planet Honda service department has always been quick and cost effective and they have routinely gone the extra mile to make sure our vehicles are safe and running well.We highly recommend Planet Honda for all automotive needs.Plus, one more thing.... our Honda CR-V ex-l has routinely received high safety and reliability ratings. A great fun vehicle to get around in.

K O

Dec 4, 2015

I had a great experience at Planet Honda. I would recommend them to friends and family. Mary was very helpful and met all of my expectations.

MD

Nov 7, 2015

Nice place, some OK used cars, I found a lot of issues with the cars I looked at so I didn't end up buying from them. Prices are a little high but not ridiculous.

Van T

Nov 5, 2015

This is my fourth car from Planet Hyundai and I will continue to go back for future cars. The sales team was extremely professional and made the car buying experience easy and enjoyable. At no time during the process did I feel pressured. The salesman was transparent with all of the numbers and available cars.

Moose

Nov 5, 2015

In May 2015 I purchased a new CRV. During closing of the sale I was informed that the only way I would have a new car warranty was if I purchased the expensive $2700 extended warranty. Please beware as this is false and misleading.

janinejay43

Nov 2, 2015

These guys are the best, polite, good know what they are doing.I will only take my car here.I will only buy a Honda and only at Planet Honda

William

Oct 30, 2015

Ed Mueller was great to deal with. Great test drive and thorough explanation of features.

Lora A.

Oct 9, 2015

I called to schedule a recall with Planet Honda however I also wanted some extended warranty work done on one of my pistons. The woman I scheduled with couldn't get me in for at least 6 wks which put me out of date on my warranty. The woman talked to the GM who assured me that they would still honor my warranty and take of me. When I got to the dealer they told me that they were not going to honor the warranty nor would they make any effort to talk to the GM or let me talk to him.......oh, and by the way we're not going to do all of the recall work we said were going to. I went back and forth them for a bit but ended up leaving VERY ANGRY and DISSATISFIED WITH THEM. I have purchased 3 vehicles from Planet Honda in the past but WILL NOT BE DOING SO AGAIN. I will also not be referring anyone to them ever again. I will be selling or trading my vehicle as well.

church kitchen lady

Oct 6, 2015

I had a wonderful experience with Planet Honda. My sales person Rob Butler and his manager Rose really came through for me. It was great!

Kathy

Oct 5, 2015

I recently went to the Plant Honda looking for a newer used car. I was able to purchase a new 2015 Honda Civic. My experience was enjoyable and everyone involve was courteous and professional. My previous car was brought and serviced at the same dealership was a good experience

J&AK

Sep 29, 2015

We've been Planet Honda customers for more than three years now, and we've always had a positive experience there with purchase, or with just general car maintenance. Once again, the service we've received last week was of the highest quality we could only imagine. Since our lease was about to expire, we wanted to make an informed decision and look at a variety of car options first. Our Planet Honda representative, Mr. Ed Mueller had patiently listened to our needs, and did a phenomenal job exploring lots of different options for us, with the greatest level of care and kindness possible. We really were given a VIP treatment, both as customers and as humans - he even provided a variety of snacks for us in case we got hungry during the long wait. When we were transferred to new representatives in the process, they were similarly responsible to our needs, and went above and beyond ensuring that we not only received a nice treatment at their facility, but we were also able to walk (well, drive, really:)) away with a deal that made us very happy. Thank you, Planet Honda, for an EXCELLENT, A+ service. Definitely recommend, you won't be disappointed.

Andrey Novik

Sep 10, 2015

I have bought Accord and C-RV in 2 months. Prices at this dealership are lower than in Longmont and Boulder. Mary and Dess at Planet Honda are very good car salespersons.

mmiles

Sep 8, 2015

Johnathan Horn did a great job getting us into a new Hyundai Tuscon. Went beyond expectations. Finance guy Chad also great. Would recommend them to anyone . I like the no haggle pricing and the no pressure attitude.

Edd

Sep 7, 2015

Edd was just very patient he was great got me a good price

John from MillerCoors.

Sep 1, 2015

Ray, did a very nice job selling me the car, he explained the process and the car was great.

Taryn L.

Aug 28, 2015

We were immediately greeted in the lot by our excellent salesperson-Eleanora Akopyan! She quickly secured keys to the only 2 Honda Pilots before the dealership closed for the night. We returned the next day and closed the deal. However, we decided to buy a different colored 2016 Honda Pilot which was coming in 2 weeks. I casually mentioned that I really needed a car now. Eleanora went to bat for us and a DEALER TRADE was made within hours in the Denver Metro Area. We got our Blue Honda Pilot that evening! We weren't willing to pay for several options on the Pilot so after negotiations, we received them for FREE! Eleanora worked hard through her lunch break to help us get the best deal. She even brought lots of snacks to sustain us. She was caring and attentive to all of our needs during the sales process. Our experience at Planet Honda was very professional and expedient.

LizKelly

Aug 26, 2015

I purchased a new Honda CR-V at Planet Honda last weekend and was very pleased with how I was treated from start to finish. The sales person listened to what I needed and how much my budget was. Had suggestions for saving me money. At no time did I feel like I was being pressured into someone else's idea of what I needed. The finance department was very courteous, informative and made me feel completely at ease. My credit was not the easiest to deal with and at no time did I feel judged.

KY girl and gambling man

Aug 22, 2015

The process started with beautiful new facilities. We were greeted quickly and since we did not have a lot of time, the process went unbelievably fast. We had a new car signed sealed and in our possession in TWO hours. This is the third Honda we have purchased at this dealership and always the sales & service is over the top!

Nan

Aug 11, 2015

We were so pleased with the process of buying a car. No pressure. They let us trial what we were looking for. All our questions were answered. When we were having difficulty setting up an appt with the service dept for the installation of parts after the sale, our sales person Mary went above and beyond and got the time slot we needed. (There was not a problem with the service dept, but a problem with our timing.) Even though there was much going on in the service dept, we were treated with kindness, understanding and respect.

HollyV

Aug 2, 2015

A clean professional dealership. I was greeted as I entered the showroom by knowledge, pleasant, no pressure sales staff. Chad was a joy to work with and very accommodating to my wish list. Overall a wonderful experience.

ch

Jul 31, 2015

My husband and I had been searching for a few months to find a used Pilot. We finally found one within our budget, and our desired mileage range at Planet Honda. We decided to move forward, and asked if they would fix a few minor things. The hard plastic seat back on the driver's side was broken (badly enough that it wasn't actually attached to the seat anymore), there was no wheel lock key (so if we got a flat, we would have to be towed because we literally couldn't get the wheel off), one of the keys needed to be reprogrammed, and there were some chips in the windshield (hail). They agreed to fix these things as soon as they got the seat back in, probably some time the following week. They never called. We were then out of town for the week after that (not their fault), so we called when we returned. I was told they had had some computer trouble, and that they would put the order for the seat in that day. They didn't. Another week passed, and I called to find out if the part had arrived so we could schedule the vehicle. They did, so we went in the following week. The seat was fixed, and the fob was programmed. We were told we would need a new windshield rather than just fillers, and that they would call to schedule that later in the week. They didn't. I called at the beginning of the next week and was told they would call me that day. They didn't. I called again the day after, and was placed on hold for THIRTY minutes before a manager got on the phone and told me he would have to call me back. He did. When I explained what still needed to be done, he said he didn't have any record of the wheel lock key in our history (we asked four times), but that in order to do that, we would have to bring the vehicle back in to get a proper fit (fine). He scheduled a SIX hour window to fit the key. They will supposedly be replacing the windshield that day, although that has yet to actually be scheduled by them. We will not be going back to this dealer after they fulfill the checklist specified in our purchase agreement.

Chuck and Julie from Denver

Jul 28, 2015

My wife and I purchased vehicles from both Planet Honda and Hyundai and we recommend both, soft sell and helpful sales people made our purchases fun and painless. Rose and Mel are the people to see if you go to either Planet dealer.

New Honda Buyer

Jul 28, 2015

They made everything really easy and convenient! I walked in and found a car and ended up purchasing it. No hassles or issues. I got home and had issues with the cars battery and A/C, called them and they fixed it for free as it was under their 5 day or 250 mile return time. The service department was wonderful. I arrived, they gave me a new Honda Odyssey to drive while they were fixing my car. So easy!! Very friendly also.

Smith Family

Jul 28, 2015

Purchasing a car from Planet Honda was the easiest car buying experience we've had. What surprised us the most was the extended test drive! We live in the mountains and had the opportunity to test drive a Pilot on the windy, steep roads near our home. It was incredible. We love our new Honda Pilot! Our sales rep Monica was amazing and made the process seem so easy. I would definitely recommend Planet Honda.

Joan H.

Jul 27, 2015

I liked your new "low price no haggle" policy. I checked the price you quoted and it was indeed the lowest. This policy made the buying experience relatively stress free. The easiet car buying experience I have ever had.

Luceros

Jul 7, 2015

Thank you so much, James and Jimmee in Service, Pat in sales and Anthony in Finance; our issues, concerns and new car buying service were excellent. Everyone was very helpful. Again, Thank You, The Luceros from Santa Fe NM.

RQD2

Jul 7, 2015

Andrew Munro and his associate he was training demeanors were above reproach. What a delightful experience. I have been a Hyundai fan for 15 years now and highly recommend the car to all my friends. I could not have asked for better service. The last 8 new cars I purchased have not been as great experience as this one has been and I have been around the block. Believe me.

Janet

Apr 23, 2015

Very nice new facility. Kids had a place to hang out and play while we waited for the car to get finished. These guys always take care of us!

Waxhands

Apr 23, 2015

We called to set up an appointment to view a pick-up. It was set for 3:00 p.m. 4/22/15. The appointment was kept. I was passed off to a different person, but no big deal I thought.The vehicle was given a test drive and all went well till here. We went in to purchase the vehicle with cash and while there, was told the vehicle was sold. SAY WHAT? What kind of procedure is this? I had it last and it should have been my option to buy or not. Whoever drove it before had their chance. Why offer me a test drive if it is sold? Very lousy method of doing business. A letter will be sent to the management on such lousy, poor, and inconsiderate event. Am I mad, YOU BET! Be sure when you test a vehicle that no one else has dibs on it!!!!!!!!!!

stonemonaghan

Apr 23, 2015

I spoke with this dealership after a horrible experience with a Nissan dealership in Murray, UT. I explained what I've already been through and that I was wanting to trade my newly purchased vehicle in for a Honda Fit. Their staff discussed their contracts with me over the phone and emailed them to me for our review. They found the perfect car for me, in the color I was wanting at an amazing price. They worked up a sight-unseen trade in evaluation and along with the photos I provided gave me a very nice offer for my trade. Being out of state, roughly 8 hours from them, I asked for this information in writing and there was no hesitation on their part. At no point did I feel like they were trying to hide anything.This dealership seems to be very transparent and upfront with their pricing and trade offers. They did what they could to ease my mind after the nightmare I'd been through with the previous dealer and they were completely understanding of my concerns. I did not make a purchase from them because I was able to get a great deal on the same type of vehicle much closer to me, however since we are moving near this dealership soon we will be visiting them in the future if we need to make a vehicle purchase.

Just another Happy Customer!

Apr 22, 2015

So, on Monday April 15th we went to Planet Honda and bought a car...a 2015 Fit EX. Great sales rep, Tony Moomau, whom we had talked with briefly before closing on Sat. the 11th. We had done our homework, we pretty much knew what we were planning to buy, how much we were willing to spend, and that's what we did! No pressure, no upgrades that we didn't want, and literally drove the Fit home that afternoon...you go, guys!!

Valerie Martinez

Apr 17, 2015

From the moment I walked in the door, every detail was handled efficienly and quickly. The dealership asked questions regarding my specific need in a car and found exactly what I was looking for and worked diligently in getting me in the right vehicle. I have purchased a vehicle from the same dealership in the past and the car lasted me even up to the day I traded her for the new one. exemplary work and customer dedication.

Elisabeth

Mar 25, 2015

Extremely helpful, friendly, efficient and always inviting questions or concerns. Able and willing to answer all questions and look at all options without being pushy. Dean, Chad and the rest of the sales team worked together very efficiently and were very helpful. They all worked after hours without complaint and I drove away in a new SUV that I really love.

JB

Mar 17, 2015

I hate buying a new car, always such a hassle. The haggling, the eternity at the dealership, the back and forth. I hate it. But I found a great dealership in Planet Honda and a salesperson, Ella, who was delightful. I got a great price on the car I purchased, very fair value for my trade and no nonsense. I definitely recommend Planet Honda, and ask for Ella.

R Smith

Mar 5, 2015

I just purchased a 2010 Hyundai Sonata at Planet Honda/Hyundai. This was the best experience I've ever had with purchasing a car. It only took a few hours because the advertised price is what you pay - no more bartering back and forth with the managers. It's much more simple and up front and honest than in days gone by. The gentleman who helped me was named Dean who has been at this dealership for many years. He is very knowledgeable and professional. Thank you so much for making it so easy to get my new wheels - I love the car and the two year warranty. The finance office has a really high tech computer system that is built into the desk and you sign most of the forms digitally.

JosiCat

Feb 3, 2015

I just leased my 5th car with Ed, at Planet Honda! Yes, the 5th. I keep going back, because Ed makes the process easy for me, and the car is awesome. The service department is clean, and efficient, and they are very good about keeping prices competitive. I have no doubt that I'll be back in a couple of years for the next one.

Jeremy LaGant

Jan 21, 2015

Zero stars if I could. CHECK THE VEHICLE CAREFULLY BEFORE YOU BUY! It's amazing how they can turn a $10,000 into a $12,000, after you bup it.

Hairgrove

Jan 3, 2015

We were pleased from the minute we walked through the door and met Monica - she was so awesome and their was no hassle at all. Next we met Joe in finance - I can not rave enough about him! Hands down the best car buying experience for me, we were in and out in less than an hour! Totally great experience!!!

Flyfishergal

Dec 15, 2014

I've been on the search for a brand new car for over three years. Typically, I leave the car lot very frustrated when the salespeople direct their conversation to my husband or don't seem to address my questions or concerns.So, I was delightfully surprised when I arrived at Planet Honda in Golden and was approached by salesperson, Gladis Castillo. She proved to not only be a great listener, but also a creative problem solver. When I was concerned about how much larger the 2015 Honda CRVs were than my old 2003 Subaru Forester, she offered to line the two cars up next to each other. And, since Planet Honda has cleverly purchased a 2014 Subaru Forester for comparison, she lined it up as well. Then came my next problem. I have long legs and the Honda CRV does not have as much leg room on the passenger side as does my old or the new Subaru, so when I go on road trips and am not driving, my legs are cramped. Gladis checked with her team leader and gave me the name of a company that makes seat extenders. Voila...the 2nd problem was solved.Before I took delivery of the car, I wanted to have a nearby detailing/graphics shop add some fun decals to the car. Gladis offered to drive the car back and forth to make this all easier. AMAZING service!Planet Honda has gone to a negotiation-free/haggle-free approach, so if you don't like the typical back and forth fight and wasted time, you won't have to deal with that stress either. Bottom line, I ended up with a great car, a pleasant buying experience, and a smile on my face.

RuandRi

Dec 8, 2014

Having purchased my used Honda here two years ago my wife and I decided to search for a replacement car for her recently. Our sales person was helpful (no problem with him) but after informing him we wanted to consider other vehicles he brought Christian (Sales Manager?) into our discussion. He proceeded to inform me that since I was a "non-buyer" it would be difficult to complete the transaction, partly because my wife was the "buyer." Talk about a put down by him. I told him he profiled me. I have no idea what he hoped to accomplish by insulting me but if that was his strategy to "close the deal" it failed miserably. We left Planet Honda and I have no intention of returning thanks to our less-than-professional treatment by Christian. We went directly to Ralph Schomp where we were treated with the respect everyone deserves. plus we found an equivalent vehicle for $200 less.

Dan

Nov 3, 2014

love the transparent pricing. They offered me a reasonable price on a used vehicle and was in and out quickly.

Linda Marie

Oct 28, 2014

Hoan in service took great care of me and my CR-V. I took it in for an oil change and I was in and out of there within a half hour. Very easy process!

lynn

Oct 1, 2014

great experience. went out of their way to meet our needs. thanks again to all

Derek

Sep 26, 2014

Planet Honda was the third dealer i had looked at over the last couple of months and it blew away my expectations of a dealership. The facility is definitely worth checking out and the customer service is through the roof. Bought a brand new Accord over the weekend and love it.

Theresa

Sep 12, 2014

Found exactly what I wanted at a reasonable price! Scott Graves (GSM) and his staff took great care of my daughter and I.This is a true "family owned" dealership and you get that feeling right as you walk through the door. Definitely worth the drive as well!

Austinshea15

Aug 21, 2014

I came in with a car that needed a brand new engine and I knew I didn't have the money to pay for that. Instead, Mr. Molyneux offered a trade in and took me around and showed me so many options. With my luck, the car I fell in love with & that was in my price range was 5 days out from even being serviced. Dave and his manager pushed it through and got it done that night! I've never been so impressed with a dealership and I am a customer for life!

Unhappy Camper

Aug 18, 2014

Purchased our leased 2012 Pilot from the dealership. The sales folks didn't have much to do with this transaction and were somewhat helpful. Purchasing your own leased vehicle must not be a common occurrence as they all seemed a bit lost on the process. The complaint is towards the finance department. Complete scam, they pretend to be there for their customers however they are 100% there to screw you every which way. Honda Planet Finance department will only offer you one Credit Union to borrow from. Don't do it!!! This credit union no matter what your credit score is will offer you a high rate. Planet Honda receives a kick back for referring customers to this credit union which in turn costs the customer thousands. My wife and I have excellent credit and were able to locate a better rate with a local credit union. We had to do all the leg work and go back to the dealership to resign the paperwork. Planet Honda must not like return customers because I for one will never purchase from them again.

Herb Brodsky

Jul 31, 2014

I've been coming to Planet Honda since 1995. I've purchased and serviced many vehicles here. When I first looked at buying a new Accord 19 years ago-I visited many dealerships looking only for a sincere and honest customer experience. When I first met Ed Mueller at Planet Honda in 1995 -my searching was over. My new 2014 Accord purchase was the simplest and fairest car buying experience ever!!Every aspect was handled with care and professionalism!!!Thank you again Ed, Joe and the entire Planet Honda team for making me feel so good about my car buying experience!!!!

jbestafka

Jul 31, 2014

I can't remember at time I felt so strongly about a bad experience I felt compelled to write a negative review. Rather than giving you the play-by-play version of the story, I'll simply say this.....there are plenty of Honda dealerships around, so do yourself a favor and choose any other dealership to give your hard-earned money to. I've never been so disrespected, out-right lied to (by multiple layers of folks here), and disgusted in all my years of purchasing cars. Never. Not even close. I live 2 miles from this dealership...the next closest dealership is almost 15 miles away and I will now drive to another dealership even for an oil change because I refuse to give a dime of my money to these schysters. Interestingly, I just looked up the actual definition of "shyster"....... "a slang word for someone who acts in a disreputable, unethical, or unscrupulous way." Yup...that's the perfect word. If you choose to set foot into this dealership, don't say I didn't warn you....

Jane

Jul 28, 2014

I have been taking my Hondas to these guys for 14 years now. They have always taken care of my vehicles and never tried to up-sell me on anything i didn't need.

mrd4592

Jul 23, 2014

Loved the negotiation free process. Found a great used 2008 CR-V for our daughter and was treated nicely by everyone who worked there. I will be looking to buy a new Pilot in the next couple of months and there is no doubt that this will be my go to dealership.

garydong66

Jul 18, 2014

I just bought a Honda Pilot 2014 Touring from Planet Honda. Dori Smith and Ed Mueller helped. Before I went there I exchange the emails a lost with Dori to get a clear understanding for the price. After I get there Ed helped went though the paper work quickly. I also traded in my old car. They use autotrader.com price for the trade in. It makes the trade in price more transparent. I like their process.Gary Dong

mountainbrew56

Jul 16, 2014

The new facility of Planet Honda is beautiful. The staff there was very helpful in my buying needs and I was out of there quickly with my new Accord.

rapidblack

Jul 14, 2014

Absolutely the best experience of any dealership in Colorado. It was so professional we bought 2 new cars. Upfront pricing, with no games, and a fair price paid on trade in's. I would recommend Planet Honda - Adam Beckmann and Nick Rasmussen to everyone. Thanks for being the most efficient, professional dealer, and also thanks for GREAT pricing. John & Susan

max.eshleman.1

Jul 7, 2014

The associate who helped me through the process, Adam Beckmann, was fantastic! He was efficient, polite, and knowledgeable and most importantly he was very eager to help! I would recommend Adam to anyone looking to buy or lease a Honda. Other than Adam's amazing help, the process (as it is with all dealers) was very slow and could definitely be sped up... I'm not sure why dealers feel the need to keep you there so long. Finally, my Honda Civic is amazing and I am thrilled with my experience!

Happy Customer

Jul 2, 2014

My wife and I had shopped around different Honda dealerships for a couple of months looking for a new Pilot. After visiting Ralph Schomp and Kuni we decided to go to check and see what Planet Honda had to offer. This dealership completely goes out of their way to make sure they take care of their customers. The entire process was enjoyable with the negotiation free approach. We found the exact car we were looking for (which was better priced than the two previous dealers) and got out of there quickly. It was the best car buying experience I have had in recent memory.

Rob Miller

Jun 24, 2014

I bought my 2010 Honda CR-V from this dealership a few years ago from Ed Mueller. Since then I have only brought it to these guys for service. I know they are honest when it comes to taking care of my vehicle. Mark Rainey is the Service Manger and he will be sure to take care of you and your car. I highly recommend this dealership for purchasing and servicing.

lorideejackson

Jun 23, 2014

We had been shopping several brands for three days and Ella was a great representative. She found out what we wanted, what we didn't want and the type of financing we were interested in. She made it work for us and she and Christian were forthright on our trade in as well. The paperwork was painless and we will be repeat Planet Honda customers!

jenkins7854

Jun 11, 2014

I worked with Michael Strasburger to trade in my old Civic for a 2014CRV. It was a positive experience. He even got me all of the paperwork in advance to speed up the process of the actual purchase. He was very informed about the vehicle and answered all of my questions.

charlo180

Jun 9, 2014

Years ago, we owned a Datsun 510 station wagon. We saw an ad about a new Ford and went to look it over. We were approached by 4 or 5 salesmen (vultures), expressed our desire to see the new car. They took over our car and DROVE it to test it. We had one heck of a time getting our car back. Since then we have owned a Honda Civic and really enjoyed it. When our recent car was totaled in an accident, we came to look at another Honda. This experience was the best we have ever had buying a car. Chad was personable, knowledgeable, and so informative. He has a good sense of humor, as well. We enjoyed almost every thing (signing our names got to be almost too much). Thank you Chad.We are enjoying our new Civic and hope to do so for many years.

suesor

Jun 7, 2014

We were very pleased with Anthony McDaniel and Planet Honda. The entire experience was above our expectations. We traded our 2012 Rogue and leased a 2014 CRV, We were very happy with the price and the entire experience with the entire Honda staff. Anthony was very professional and helpful and went above and beyond to meet our needs. I would definitely recommend Anthony and Planet Honda to anyone shopping for a vehicle!

Sbrooksy

May 17, 2014

We had a great experience. Anthony was friendly and not too pushy. Great at explaining the lease program. I liked that I got to take a vehicle home and see how it fit into my garage. Anthony stayed late to make the deal. Overall it was great.

drewmp

May 13, 2014

I sold a vehicle here and worked with Crystina before I moved out of the state. She was incredible! She was professional, friendly, knowledgeable and made the whole process so easy! I highly recommend her and the dealership.

kennygub

May 9, 2014

I have been surprised with dealerships in the past.... but never in such a positive way as Planet Honda surprised me this week. I was coming to the end of a lease on a vehicle that was leased from Planet Honda, I took the vehicle in to be evaluated for surrender. To my surprise, Crystina Baum called me and offered me an early exit to my lease. Ms.Baum is a joy to work with, knows the product line and is customer driven. Lastly, the new facility is very impressive!Sincerely,Ken Gubanich

mjcjjones

Apr 24, 2014

I visited planet honda to look for a new car and what I found was two things of course a new car but I also found a great sales staff. They were all very profesional but also made me feel at home and didn't push me into a car like most dealers. My sales person Chad Hicken was great to work with he knolagable about the product profesional and fun to work with. I would recomend to ask for him if you want a great experiance buying a new car!!

nik1967

Apr 22, 2014

One of my worst experience visiting a dealership!Stopped by to check on a car to upgrade to a newer model, and had the pleasure to meet the General Sales Manager-rude/ill-mannered fellow!I have seen and deal with a lot of bad and wicked people in car sales, but this one is on the top of my list.Just stay away from him and that place!

buffcrkrunner

Apr 20, 2014

I went to Planet Honda to look at a used Honda Accord. My salesman was Anthony McDaniel. He was very friendly and very knowledgeable about the car I came to look at. I was not 100% thrilled about the used car so he showed me a new one and I really liked it and ended up purchasing it. Anthony did not pressure me in any way and was very easy to work with as were the other Planet Honda employees I met. I was completely satisfied with the deal, the dealership, and the overall experience. I would recommend Planet Honda and Anthony McDaniel to anyone in the market for a Honda.

dancingchef

Apr 7, 2014

Nice people, a solid selection and while I was talked into a new car as opposed to the used car I was seeking, it was exactly what I told Anthony I was looking for. Thank you, Anthony!

Susan Elliott, New Honda CRV Owner

Mar 31, 2014

I just bought a new Honda CRV from Planet Honda Golden Colorado and the experience was so refreshing compared with other dealerships I have encountered. Steve, my sales rep, was very informative, thoughtful, and considerate regarding all my questions and in explaining the details and abilities afforded to the Honda CRV (I have never driven or owned an SUV before and was a little concerned). Pat, my financial manager, was extremely polite and patient in explaining all the ins and outs of coverage and financing and even assisted in contacting my insurance agent to assure everything was in place so I could immediately drive my new SUV home. There was a slight issue with low tire pressure on one tire that Hoan, my service representative, identified and corrected to my satisfaction. I would highly recommend Planet Honda as the dealership of choice if you are looking for either a new or used Honda. Everyone was courteous and "Sassy" I are both looking forward to a continued relationship.

Ronald Flacks

Mar 4, 2014

Try buying a new Honda WITHOUT dealer installed PACK. Clear mask, wheel locks, Dealer Handling fees... Good luck. These UNWANTED add-ons will cost you additional hundreds of dollars. You can do so much better at an honest dealer who respects your intelligence. Planet Honda sets back the car buying experience about 50 years. Avoid this dealer....

John smith

Jan 10, 2014

My wife and I called ahead to test drive three cars. When we showed up, the owner took one of them home for his personal use. The other two needed gas so we had to stop each time to fill them. Not very thoughtful of them. Their prices are high despite their no negotiation prices. We found Hondas elsewhere with better prices and much better service. Look elsewhere, these people don't have their act together.

pbloskey

Dec 10, 2013

I had a terrible experience here. I went in to get a recall repair on power steering in my honda accord, and had them replace an additional P/S tube, as well as flush the P/S fluid. I was initially impressed because everyone I encountered was friendly, and I took advantage of the shuttle service that they offer. However, 4 hours later when I returned to pick up my car the Brake light was on. I was told this was completely coincidental and that it needed to be fixed in the first place, it wasn't something that they had done. I was told that they needed to replace the brake fluid-chamber part, and with $230 parts + $230 labor, they could finish it for me today. I opted out, and while driving off of the lot the traction, and the TCS lights came on! I quickly called Planet Honda and was told that my sales associate had gone to lunch- wait, the woman told me, "he's walking by me now" she asked for his extension number, I heard him reply and my call was quickly transferred. NO ANSWER. I left a message, and turned around to return. When I got back I had to explain that I don't expect to take my car in for repairs, and leave with 3 dash lights on that weren't on when I arrived. If the lights weren't on when I got there, why are they on now? Planet Honda stuck to their guns, denying that it was anything that they had done, and that it was purely coincidental that these lights just so happened to turn on while my car was in their possession. I expressed my frustrations to the manager, who decided that he could offer to fix the problem for $229. I stepped away and called two mechanics that I trust, and explained the situation to them, asking if this is something that can actually "just happen" and I should get it fixed, or if there is another explanation. Both mechanics agreed that it seemed a bit fishy, (one is located across the country, they weren't rallying for my business) one even suggested that i check my brake lines to make sure they didn't accidentally cut a hole in one causing it to leak. I even checked a few things under the hood per one mechanics request. I was told by both mechanics that with the model of my car, there is an easy solution that literally requires knocking the side of my brake fluid chamber with a screwdriver to unstick a stuck floating sensor. Sounds silly right? $229 silly to Planet Honda. I promptly left Planet Honda, and plan on never going back. I'm annoyed that I even dropped $280 to get the additional hose, and P/S flush. For my personal experience here, Planet Honda seems like they are out to screw people, I don't believe that 3 dash lights magically come on when your car has been sitting in a garage for a few hours, and if I get opinions from 2 other mechanics telling me to get out of there, i'm going to listen.

GoldenDad65

Aug 20, 2013

I was looking for a cheap used vehicle for my daughter who was leaving the state to go to college. Planet Honda had a great selection of cars in my price range, and the salesperson was very accommodating in taking me to see all of the options. I will definitely come back when it is time to replace my vehicle.

skier77

Aug 4, 2013

Didn't try hard enough to get what I wanted. Said other dealers were 'blowing smoke' because they said they could do what I wanted.

daisyaccord2013

Aug 2, 2013

Michael Strassburger was friendly, well informed, professional and most helpful. The beauty of this dealership is their no nonsense, no hagglepolicy. Used cars are priced at the NADA book price and there was no need for unpleasant negotiation.We love the gently used car we purchased and the dealership's additional 2 yr warranty. They even added new front tires tothe process.Would enthusiastically recommend this dealership, its staff and especially Michael!

lindyanne

Jul 16, 2013

Martin was extremely knowledgeable about every car that was in my price range. He was professional and handled my needs in a very efficient manner. He was friendly and we were able to connect on a personal level while waiting for the financial paperwork to be completed for the sale. I really enjoyed working with him and would highly recommend his services to anyone!

Nyfan81

Jul 13, 2013

Great, no pressure sale experience. Made the process easy and enjoyable, worked to find a vehicle that worked for me at a price I was ver happy with. I always recommend them to others who are considering a new car purchase.

reedphylj

Jul 3, 2013

Martin was very knowledgable about the car I was interested in and did a search to find the exact features that I wanted that they didn't have in stock at that particular time. He then started the process to have installed other items (block heater and remote control starter) that didn't happen to be on the car they had gotten from another dealer. He was very patient about explaining how to operate all the features that the vehicle contains. (Heated mirrors and seats, adjustable steering wheel, navigation system, audio system including connecting an iPod, setting xm stations, blue tooth, moon roof operation) He answered every question with a clear explanation. He was very clear about the cost of vehicle, including different packages, figuring options for trade-in, down payment, monthly payment, and time of contract. I've purchased several cars in my lifetime and this was the most pleasant experience that I've had.

woogielr

Jul 3, 2013

Everyone we dealt with was incredibly friendly, helpful, knowledgeable and not pushy. We love the no negotiating and absolutely love the car. Mary could not have been more knowledgeable or wonderful to work with. it was a complete pleasure and we will definitely be back!

rhose

Jun 30, 2013

We went looking for a car, used or new, and ended up having Martin Ryan as our sales person. He was very helpful in comparing the pro's and con's between a new or used car. He was very professional and helped us work thru this whole process with very little stress or confusion. I was unexpectedly pleased with everyone at Honda Planet.

lauraandbobbyjr

Jun 28, 2013

I had stopped in just to look at cars and never expected to find what I wanted to meet Charlie Snodgrass and to find a car I really like helped as well. The process went so smoth and fast. I had my son and granddaughter with me so he knew sitting there for to long would not work out very well with a 3 year old. I really appreciate the professionalism along with the friendly customer service all in one. I would highly recommend Planet Honda and more importantly Charlie. Thank you again and I love my 2013 Honda Civic :)

Papa1947

Jun 27, 2013

The whole buying experience was a pleasure from my first meeting with John through the closing and delivery. Everybody I came in contact with was courteous (Can I get you something to drink - coffee or water?) and professional and I never doubted that Planet Honda and their employees valued me as their customer. Great job, everybody!

jhogsett

Jun 26, 2013

everone was very helpful and no pressure, went quickly and no stress, would recommend the dealer ship to others. The car drives very well and is great for gas useage.

pruittp

Jun 26, 2013

Upon arriving at the dealership, Martin came out and introduced himself right away. He asked what I was interested in, and quickly explained that this dealership uses a no hassle approach. Every car has a price posted, so you know exactly what you are lookingat cost wise. He also explained that the sales people do not work on commission. He immediately asked if I would like to takea test drive which I did, and after explaining some things about the vehicle we went on a nice drive through some mountain area that gave me a chance to feel the reaction of the gears and engine while climbing and not just driving around the block. Then, we went inside and heexplained the buy or trade in value of my current vehicle, If I was interested in knowing that. I agreed. In a matter of only maybe 30minutes he had all the information for me and actually ran me off a copy of options with the car I was interested in and what the paymentswould be with the current per cent, with the trade in amount. I left that day with all the information I needed to consider buying this vehicle. Now thats the way I like to do business, and it was not the case at some of the other dealerships I had visited before as well as after that.While waiting, he also offered some refreshment. Water, coffee, etc. I said yes to coffee and he got me a cup of wonderful coffee, then uponleaving said the cup was mine to keep. It was a nice gesture and I like that. I felt I needed time to think and sort out my thoughts. Buying acar is a major decision and I wanted it to be the correct one. There were others in the running, but eventually, after about a week ofpondering, what made my choice was the straight-forward approach. I liked that and the way I was treated. It felt fair and honest.

Langnjambou

Jun 25, 2013

Mr. Ryan is one of the most remarkable sales rep I've known and worked with in my 29 years of owning my own motor vehicle. Mr. Ryan went out of his way to assist my wife who wasn't feeling well in a way that words would be inaddiquite to express that here while I was out of town on a business trip. When I got back, I had to drive to the dealership to personally thank him for a job well done, but unfortunately had already gone home for the evening and requested to speak with his manager who was also elaborated how lucky they were to have him on the team. If Mr. Ryan would like to work for the Four Seasons Hotel sales and marketing team, I would personally make sure that happens all because of his personality and customer services. My wife cannot stop talking about him. We are and will be a life time customers for Planet Honda and will make it our mission to have ALL of our friends and neighbors to become too. Well done Mr. Ryan! Keep raising the flag high. We will be life time customers to your dealership all because of you.

MichaelMosher

Jun 24, 2013

A painless and easy shopping trip! We learned from a friend about the no-haggle policy and the good service here. We were able to select the CR-V we wanted and had it delivered in a snap. Sales folks were friendly and helpful!

ursulasmith

Jun 24, 2013

They don't play games. The numbers are clear from the very start and you don't need to haggle because you get a fair price.

dmdimasi

Jun 19, 2013

We recently purchased a new Honda CRV. Overall, the experience was good. I really like the "no negotiation" part. Michael Strasburger was fun and great to work with. He tried to make the process as fast and easy as buying a new car can be. My only negative comment would be the lowball trade-in value. I would recommend this dealership and especially Michael to anyone looking to buy.

bdburnett

Jun 18, 2013

Planet Honda is simply the best -- sales, delivery of the new vehicle, suggestions to make my driving experience more fun and safer by offering classes for new owners (as well as old), service is absolutely outstanding -- technicians tell you how long it will take and the time is typically under that time. Waiting room is comfortable and filled with amenities including a shuttle service. Best of all the car is washed with each service visit and it is checked over to insure top performance. I will not entertain the thought of going to any other dealership. This one can most certainly be trusted.

Carpedixie

Jun 17, 2013

Pat made my new CRV purchase so easy! This was by far the easiest purchase I have ever had. I would not hesitate to send my friends and family to see Pat at Planet Honda.

Jschreiber

Jun 17, 2013

Charlie Snodgrass Was vey helpful with the purchase of 2 vehicles. My wife got a CRV and I got a used Chevy Silverado truck. Thanks

kathiesnell

Jun 17, 2013

Great working with Charlie- he was very knowledgeable and enthusiastic. Planet Honda is a low stress environment; overall an easy and relatively painless car buying experience.

adamcwright

Jun 15, 2013

I came in to Planet looking at a used vehicle but ended up leasing a new Honda Civic. Charlie was very helpful in the entire process and was able to answer any questions I had about leasing a new vehicle. I have never leased in the past so I was very unclear as to what to expect but Charlie made me feel comfortable during the entire process. I will definetly be back to Planet once my lease is up and would highly recommend them to all of my friends and family.

Charles12443

Jun 13, 2013

We were very impressed and happy with our experience with Planet Honda. Our salesman John Raad was very friendly and eager to help us find the right car equipped the way we wanted at a price we could afford. We are very happy with our Honda and with the professional, outstanding way the whole staff worked together.

DebbieBob

Jun 12, 2013

We visited 3 or 4 times before purchasing. There were no high pressure sales pitches. Chad answered all our questions. They gave us a better trade in price on our Camry than Stevinson Toyota offered. Chad took care of getting all our accessories ordered and installed (Toyota told us to work with parts). This is our second purchase from Planet Honda and we would recommend Chad to anyone.

aliciaaa

Jun 11, 2013

John Raad was a great help and guidance in my recent purchase. He is knowledgeable, professional, and easy to be around. I highly recommend working with John Raad when choosing a new Honda. Planet Honda is a well-run organization!

dlonoh13

Jun 11, 2013

The wife and I would rate Chad Hicken as one of the most professional car salespersons that we have dealt in buying new cars over a 55 year period in several states. His initial approach to us as we entered the dealership was very friendly and he explained in detail how Planet Honda priced their new car sales after we communicated that we were interested in purchasing a new Honda. He queried us on the model we were interested in and after viewing and sitting in a few models we actually procured a Honda Civic when our initial intentions was to procure a Honda Insight Hybrid. The Hybrid had vision and a couple of other concerns to this customer after our reviews with Chad. His explanations and answers to our questions were very thorough and complete and we got the impression that he wanted to ensure that we would be a satisfied customer. He offered us to do a test drive which we declined as we always do when we purchase a new car. He explained the operation of many of the accessories including the safety featues of the vehicle. He never hesitated to answer any of our questions and never used any type of sales pressure to make a sale which would turn an old couple like us off. Planet Honda has an exceptional sales representative in Chad Hicken.

Estory45

Jun 11, 2013

It was a very pleasant experience, very relaxing, and the knowledge of the sales staff is outstanding. Always upbeat and helpful. I especially enjoy the after purchase open house. This is my second purchase from Planet Honda.

MikePam

Jun 11, 2013

Our purchasing process was very positive, friendly service leaving us with a good feeling. We had a family death that took us out of town so we were not able to take advantage of the 250 miles/5 day return policy, not that we probably would have. We did experience an emissions problem a little over a week after our purchase. The process to get it rectified took a bit and is still being worked on. The service department, Ethan in the recon department have very professional and working hard to take care of the problem. We have had to make a few trips to the dealership because the repair was sublet out and not right the first time making us have to return. Ethan worked out a vehicle loaner for us since it is 100 miles round trip which has been great. Michael has called a couple of times concerning the emissions issue. Our only issue was that it took us many, many calls before Christian Storm called us back to reassure us that the dealership would take care of this problem.

alazcano

Jun 10, 2013

Michael was fantastic in his approach to our new car purchase. He was very friendly and was a pressure free situation for me and my wife. He had a great deal of knowledge on the car we wanted and was very helpful in our selection. I will recommend him to everyone that I know that might be looking into purchasing a new or used vehicle. overall it was a great experience.

folkdeal

Jun 10, 2013

I bought my first Honda 10 years ago from this dealer because they were the only ones at the time who gave me a little credit (as a woman) for knowing something about cars and sold me on the car for the mechanics not the looks! I serviced that car at Planet Honda the entire 10 years and was always treated with respect. It was a no brainer when I wanted to replace it to return.

GlenDerick

Jun 8, 2013

We were very happy with our salesman Micheal Strasburger , he knew the product and presented it very well, the whole process went very smooth .Sales , finance and management ..every one was very helpful .. will tell all who ask that if they are in the market for a new Honda they should go to Planet Honda and ask for my salesman ,I'm sure they won't be sorry

jbmountain

Jun 6, 2013

Martin Ryan was outstanding to work with. He has an outstanding knowledge of the vehicles and was very pleasant and easy to deal with. The entire car-buying experience was outstanding because of Martin Ryan.I will definitely go back to him for future vehicle purchases and I will recommend him to anyone who is looking to purchase a vehicle.

Art Garcia

Jun 4, 2013

My experience with Martin Ryan and the dealership has changed my views on the car buying experience. Until now I dreaded purchasing a vehicle. Martin Ryan made my purchase seamless and stress free. Thank you.

ltenzen

Feb 6, 2013

Friendly, low pressure sales staff make purchasing a car a pleasure instead of a dreaded experience. That combined with an excellent variety of used cars that have been beautifully reconditioned, keeps me returning with friends and family to spend a few hours test driving vehicles.

HondaDentist

Jan 14, 2013

They where really nice when they didn't have my money yet. Once I payed them and left their premises they really showed their true colors. I have tried reaching them several times over the phone and through email with questions regarding the vehicle I purchased and you know what? I have probably a higher chance o getting in touch with the Queen of England than them. That is unacceptable after sales service. If I would've known I would've bought my car from another dealer.

Art Diwrecktor

Aug 22, 2012

Bought a 2010 Xterra Planet had from a trade in. During phone conversations (I live in Colorado Springs, 90 miles South of the dealership), it was disclosed the vehicle had paint damage. Planet offered to "go half" on the price of the new paint, which was to be $400 total, leaving me to pay $200, which would be added to the price of the car. Later, the salesperson told me the vehicle also had door dings, so they'd fix those too, but as it turns out, my share has now gone up by 50%, leaving me to cover a new $100. (turns out the cost of fixing the door dings that I never saw was, according to the salesperson, "70-75 dollars".) Price overall was decent enough for me to proceed, despite the dealership's sudden reneging on the initial offer. During the final closing of the deal, I asked for three things: a new air filter (it clearly had never been changed), two working keys (there was only one, plus two fobs), and a full tank of gas. The responses were as follows: On the air filter: "We don't have Nissan parts." A quick call to the Planet Honda service department today reveals that "if we don't have an air filter for a Nissan on-hand, we can get it really quickly." Either an ill-informed salesperson, or a bald-faced lie. On the keys: We won't get a new key. You have to go to Nissan. But it's a cheaper key to get made (Turned out the "cheap" key is $90). You're on your own. Also discovered later that only one of the fobs was functional. On the gas: I can give you five gallons, but that's it. They claimed to be selling the vehicle at a loss, which I don't doubt, but the level of service certainly reflected their bottom line. I was to be accommodated in no extra way, and gotten out the door as quickly as possible, and nickeled and dimed wherever possible. I like the Xterra very much so far, but would never recommend Planet Automotive to anyone - the experience was far less than ideal.

Woodyumcvp

Aug 16, 2012

2003 accord headlight out, I checked and replaced the bulb. Still no light, with a volt meter no power at the fuse block or the light plug. Had my wife take the car in, she said they had the car less than 6 minutes. Light was working. She asked for the bulb back so she could return it. This accord uses 9005 series, the unnamed serviceman brought her a 9006 burned out bulb. When she gave me the bulb it did NOT match the bulb I had installed from a two pack. They did charge her. THEFT. I will return in the am and request the serviceman responsible be held accountable. I will also have the local police there as I intend to have theft charges filed against this person. Do these people think we are that stupid ?Joe Reynolds

favoritestore

May 7, 2012

We went there for a new Civic. After choosing the car, Pat F. from finance made us going back and forth on the numbers for a long time. What a hassle. Then we called Kuni what options they have and at what price. When we are on the phone with Kuni, Pat F. from Finance asked us to leave the Planet Honda!!!! !at#$%^&**And on Planet Honda website, it says "Lee and Olga Payne - Co-owners: ................. His goal was to own a dealership where everyone would be treated with respect: from the customers to the detailers......." WHAT A JOKE!!! I hope the owners see this review and fire Pat the Finance guy. The salesman that we dealt with is Jim.We ended up buying the new Civic from Kuni Honda. We also traded in our 2007 Pilot with a new CR-V from Kuni Honda.

jpyrzanow

Mar 19, 2012

It was a very frustrating experience. We agreed on a price for the car but then there were additional charges of $1,000! $399 for a "clear mask", $99 for the security system, and then $500 for a "handling charge". I was also told there would be 0% apr financing, but then when it came to financing the car, they said that 0% was not available because they would have to buy down the interest rate. So, before you buy a new car, ask to see the break down of the price and make sure you include these additional charges as part of the negotiated price. I now have a new car and I should be happy. Instead I am considering bringing the car back and how I am going to handle that fun process.

HondaBuyer

Nov 20, 2011

One dealer responded with a quote within an hour; another took four hours; Planet Honda took over 14 hours. But they were responsive and gave me the information I needed.

deboram

Nov 7, 2011

Beware...bait and switch. My husband looked at a car at Planet Honda. Weeks later Dave calls to tell him the price has dropped. They agree on a price, with the managers approval. But when we go the next day (a 60 mile drive for us) Dave tells us "That Was Yesterdays Price". Planet Honda was not a friendly or trustworthy place to do business.We bought a car from Ralph Schomp two days later (same model,year and miles) for $1,000 less' and everyone was much more pleasant and professional.

bodham

Oct 12, 2011

I wrote a negative review after my first visit to this dealership. To be fair, I'm posting a follow-up. After a week of negotiating, I got a fair price on the vehicle we bought, but still would have liked to get more for my trade-in. I know it is not fun, but here is my car buying advice:Do some research. Kelly's Blue Book and NADA give fair trade-in and purchase price information. Stick to your guns! Don't talk payments; talk Price, Trade-in, and interest rate!Don't buy on first visit. Always walk out and wait a few days. Every time I've done this, I've been contacted and offered a better deal. I ended up paying $2K less than I would have had I signed on day one!Get dealerships to compete. One thing I did was to get two dealerships to compete against each other. When one dealership tells you they will not beat the deal, you're probably doing okay!Original Review Follows:They waited until I was onsite to tell me they wouldn't honor Costco pricing.They offered far less than fair value on my trade-in.They put a clear mask on every car they sell so they can ream the customer for an extra $400. The vehicle I looked at didn't have it on yet, so I told them I didn't want it and they said that wasn't an option. Apparently, they know what is good for the customer whether you want it or not. Just another dealership scheme to get more money out of consumers. Sickening!

kcomst

Oct 7, 2011

Planet Honda sold my daughter a used 2007 Honda Accord with 33k miles. It has had 3 major issues and engine blew at 66k. First issue was damaged wheel rims discovered when she bought new tires. Also rear end was out of alignment. Second was a documented quality issue which Honda has repaired free of charge where spark plug comes loose, stripping threads and damaging coil pack. Local Honda Dealer dropped spark plug tip in upper cylinder, damaging engine, which threw a connecting rod bearing at 66k. Car now needs new engine. Planet Honda and local dealer have been unwilling to help. My daughter still owes $8000 on this car, a lemon.

htaro

May 11, 2011

I purchased 2007 Honda Odyssey touring 4 years ago. I had all of maintenance service in Honda Planet for 4 years. Odyssey will notice me "Car Need Maintenance" each 3000 or 5000 mile on Car Display. So I bring my car and tell service people what mile I have and they check and maintenance and they reset sign.I don't know what specific service they provide, but I believe it is for safe and avoid future major accident or broken of my car.I took my car on May 2nd(monday) for 30000 mile maintenance. and Tail Gate was fallen to my head on May 6th. (Friday).this was second time for 4 years. Tail Gate of Odyssey was so heavy, I was scared if my kids were there.I called Tom Pacheco, Service Manager on May 9th Monday morning. He said,"I'm not mind reader, you have to tell me where is broken and where is almost broken.""If you open once a day for tailgate, you open too much. open 365 times a year.""if you want to have such a service, go to BMW, or Rolls-Royce(it means checking support bar of tail gate has oil leaking and almost fallen down condition? just open and see for 30 second?).I asked other service people how to find out tail gate is almost fallen down, he show me oil leaking mark from support bar of tail gate.It is super easy to find out, maybe 30 second for just opening tail gate. I thought they checked my car for maintenance service period to avoid future deficit or accident.what they do is same maintenance service with civic. or just oil change or airfilter same as everywhere. not maintenance service by specialist for honda car. maintenance notice is not for help us to keep safety driving. just they want to us to come there to paid more money. (keep showing maintenance notice if we did not bring to honda dealer. that is nice strategy we cannot choose other service.)People who own Honda Odyssey and open tailgate at least once a day, Check the support bar yourself even you bring maintenance service every time to honda planet, they does not check anything for future deficit. you have to find out yourself. Honda Planet does not care dropping tail gate to your head or your kids. maybe any other place too, Break, engine, anyother place we have to find out where is almost broken. according to Tom Pacheco. They are not mind reader.

gailya_g

Jan 27, 2011

There was a MAJOR bait and switch going on here. You advertise a price, get the buyer excited only to find out all the hidden costs of things that THEY added to the vehicle without you ever wanting. No negotiation involved and ED was defensive, condescending and rude. We were multi time repeat customers who will NEVER set foot in those doors again. We took all of our future business to ZUNI HONDA at ARAPAHOE. See Rick Christenson. He will treat you correctly because they WANT your business!!!!!!!!!!!!!

ploerincs

Dec 21, 2010

I had a great experience with Chuck. I liked the low pressure. I told Chuck what I needed, and what payment options I was willing to consider. He obliged. The treatment was extremely professional and courteous. I have no complains and no reservations recommending these guys.

histrygrrl

Dec 14, 2010

I emailed the dealership on a Saturday, and by Monday afternoon I had a new CR-V. Perfect! I didn't have a lot of time to mess around, and was able to get out of there in just a few hours. Chuck Scavuzzo was awesome, just showed me what I wanted to know, introduced the car, and off we went on a drive. He showed me options and protection plans, but I didn't really feel pressured to buy anything. I thought Joe in financing was also awesome. Very positive people there at Planet Honda. That's why I came back after I bought my Civic there in 2002. (That was also a great experience.)I'm a single woman from a small town in Iowa, and this experience felt like being back home, very friendly staff all around.

CR-V Owner in Centennial

Nov 29, 2010

We had shopped 4 other Honda car dealers in the Denver Metro area. We had given up hope of getting an honest salesman. None of the ones we had talked to ever wanted to give us a straight answer until we met Chuck Scavuzzo.He is a breath of fresh air. We told him that we were just looking. He said that looking was the least expensive part of the car buying process. The whole experience with Chuck was so unique that when he let us drive the car without him in it, we made a decision, if the price was right, to buy from him.We are ecstatic with our decision. He didn't try to strong arm us or "sell" us. He actually was interested in helping us buy a car not in selling us one.Would we go back to Planet Honda, yes if we could be guaranteed that Chuck would be our salesman.We also spoke to Joe in finance. He explained all our options and actually gave us the extended warranty that suited our needs for protection. We keep our cars for a long time and the 100,000 warranty was perfect.Thanks Chuck. Thanks Joe. And thanks Planet Honda.Happy Planet customers from Centennial, Colorado

LittleBlackDress

Nov 23, 2010

I love love love my new civic. It is such a great car and Chuck Scavuzzo made it so easy to fall in love with. As a woman, I expect to be treated like I dont know much about cars, however, Chuck treated me like an equal. I wasnt sure what model of car I wanted, so Chuck let me look at and test drive anything that I was considering. He asked me what was most important and we made sure the Civic fit all of my needs AND all of my wants. He is the type of salesperson who doesnt make you feel like you are pressured to buy. He is upfront and Honest about everything. He also has several funny stories and jokes to tell along the way. He makes you feel like you have known him forever. He gave me a good understanding of what I wanted to know about, without all the crap I didnt care to know about! For my paperwork portion, I worked with Raul. He was also very nice and informative. He wasnt nearly as entertaining as Chuck, but how can he be when his job is the boring paperwork that requires 900 autographs...BLAH! I am reccommending Chuck Scavuzzo and therefore Planet Honda to all My friends and Family. Chuck is BY FAR THE BEST SALESPERSON I HAVE EVER WORKED WITH!!!!

Chillrock

Aug 15, 2007

I ordered my car in Oct and was quoted MSRP on line. I left a $500. deposit. I made several periodic follow up calls while I waited for my car. I was told the vehicle would be ready in Jan. as I prepared my financing I spoke with there floor sales manager he explained that there were going to be some extra charges. A mandatory accessory package, a protection plan, and they would need 500$ over MSRP now because other dealers were getting $900. He explained they were really not making much money off these cars. I explained I did not want any of the above and that I wanted my $500. back. They then decided that they would not tack on the extra charges. The car arrived and my sales person Martin Estes explained they would need a few hours to prep the car and it would be ready at 1:30pm. I did not get out of the dealership until 500pm. In that time my salesperson offered no explanation of the dealerships various charges he just spoke about himself and his family. When I met with the financial dept. Joe Soubasis, he rushed me through a bunch of forms to sign. I just spent 3 hours learing about Martins family and he can not take 2 minutes to explain why my car is now so much more money. He had an extra 299. for delivery and handling on top of the destination charges. They then added a theft registration plan for another 199. (United Car Care) I told him I did not want these things. He said they were mandatory and I asked what are they? He offers no explination and begins to get agitated with me and shows me anther contracte where the person had paid these extra fees. He said the sales person should have explained this. He then calls Martin in and begins to yell in front of me. The theft registration plan was a scam and Martin later explained that if my vehicle were stolen and recovered without the windshield they would replace the windshield. I hope no one else has to experience this with this sleazy dealership.

svnwolves1

Jul 30, 2007

I bought a used Subaru. It was a clean car and was told by the sales guy that they went though everything.. new plugs, wires, oil change. Two days after I got my plates I had my check engine ligh come on.. Everything they said they did was a lie. After a full tune up I called them on the "warrenty" becuase I could not fix the problem and I was told to take it to subaru becuase they can not service this car. I am a car guy I am disturbed by how slick they are.

jordan4308

Jan 24, 2007

I found a good price on the web on a Honda Civic Hybrid. They gave me that price when I brought the ad in. I noticed the bumper of the vehicle seemed off (gap in panels, paint color). The service manager, internet manager and sales rep all denied anything was wrong with the car. Stupidly, I believed them and purchased the vehicle. Before pickup, I reviewed the pictures online and found a picture of the car with a damage in bumper in their ad. They had obviously fixed it and didn't tell me about it. When I confronted the salesperson, he said "they replaced the bumper" then he realized he shouldn't say anything so he "didn't know". When I showed him the picture of the damaged car, he looked very uncomfortable and offered no apology. I canceled the sale because they lied to me. I'm glad I caught it in time! Be very careful of these slick guys!!

jdailey6969

Dec 11, 2006

Horrible experience with dealership. Stated and put in writing one amount, once I arrived after a 1 hour drive and 1 hour waiting in reception area, they changed their price on me with no other reason than to say "This is the price we originally gave you". Drive back home 1 hour, found the paper, and sure enough, the price I knew they have given me was there in writing. Emailed the sales rep and the owner, no response to make it right.Don't waste your time with this dealership, they will low-ball you once they have you waiting around long enough hoping you'll ignore the difference.