Used Cars for Sale at Planet Motors in West Palm Beach, FL

tracy brooks

Sep 18, 2016

My whole experience wasn't what I expected it was a big joke they lie to get people in there they are some shady xxx people would not recommend them to my worst enemy

Ahmad

May 11, 2016

This place is a big freaking joke. Pedro and Doug should not be allowed anywhere near the car business. After talking with Doug on the phone for a few hours, and negotiating a great deal on a 2014 Ford Mustang, I made the 2.5 hour drive from Naples to WPB with a cashiers check in hand to straight out buy the Mustang. Doug told me on the phone that there is a minor scratch on the rear bumper, and not noticeable. He can have it buffed out. When I get there, there are 2 deep scratches on the rear bumper that are so deep, you can't buff them out. They also jacked the price up $2000. more. The manager Pedro is the biggest freaking joke in the world. He say's he will call you back in 10 minutes, but never returns any calls. Absolutely the WORST DEALERSHIP, AND CUSTOMER SERVICE YOU CAN EVER DEAL WITH. Please do yourselves a huge favor, and stay far, far, far, far away from this joke of a dealership. Pathetic xxx PEOPLE.

mimi

Apr 28, 2016

After being pre-qualified for an auto loan, my husband and I were looking to shop around for another car. Off Lease Autos were on our approved car dealership list. We were just going to go and see what kind of cars are there but was not going to purchase from there. I just liked the reviews about there being so many cars to choose from and we didnt have any idea what we were looking to buy. So we decide to browse the lot. We pulled up and there were so many people there, we got nervous that even if we liked anything, it would be an all-day affair to be able to take a ride or let alone get somebody to help us figure out what we wanted. Jason Golden came right to us as soon as we parked and got out. He asked if we ever been there before and we said no and he immediately went into how they work. He then walked us inside and showed us how to use the computer on what is on the lot in real time. When he saw me look up the first vehicle, he excused his self then came back in 5 mins and said I think I have an idea of what you might be interested in. He then took us out to an area of everything I just so happen to be looking at. And low and behold there was 3 cars of my dreams. I thought to myself, I dont know. He then gave all spec and reviews. Very knowledgable person, and I am a stickler on reviews. I dont like wasting my time. Then he walked us over to an area where he allowed us to test drive. No pressure at all. He didnt even go with us. He just said here are the keys, see what you think. After test driving, I was sold but again, I thought now we have to do all this paper work, etc , we will be here all day. So he walked us in the inside, I clicked about maybe 6 buttons, and I was instantly already in the approval process of getting the car. By this time Rafael walks out to us and shakes our hands and say congratulations. My husband and I were like, what do you mean, dont we have to do more stuff. And how do we know we got it. He then laughed and said wait til you see the interest rates. We then got excited because we already had a pretty decent interest rate to began with on our pre qual. Then they walked us outside where they had good music, giant sausage hotdogs, lots of snacks and drinks. It look like a food court or a family party/picnic. We had so much fun just waiting for the car to get detailed because everybody there were having a blast eating and eager about their new car too. After about I say maybe 15 mins(I think they let us enjoy our hot dogs and were watching but I didnt notice), they came back for us and took us to our finance manager, Joel and he went over our terms. When I say really good deal, I mean GREATEST Deal EVER!!! I couldnt believe it. It was amazing, not only did they get us a good deal on the car but they even had extra stuff for the warrantee after the manufacturers warranty ran out. And it was a fraction of the cost of the hot dogs we were eating. And they werent cheap hot dogs..lol.. We rolled off the lot in maybe all together we were there about 3 hours, but every minute was accounted for from start to finish. I couldnt get over how the place ran like a well-oiled machine. They made you feel like you made a day of it going car shopping. I would recommend to everyone to go to this place. Its nothing like any other experience at a car dealership I have ever seen. And I have purchased in my life 5 cars and its always a nightmare. The wait and the BS of getting your hopes up for them to be let down when the terms are outrageous and thats not what the ad said. Go to Jason Golden. Hes the best. He keeps you intrigued. Greatest sales person. And hes fun too

SAM

Dec 18, 2015

DONT EVER BUY CAR FROM THEM THEY HAVE VERY BAD CUSTOMER SERVICE. DIMITRY IS VERY BAD GUY. KEEP AWAY FROM THIS PEOPLE, THESE CARS PEACE OF JUNKS

Poochie

Oct 20, 2015

experience at US off lease Autos West Palm Beachwas great I looked at a few cars and the customer service was excellentI would recommend a friend to this dealership

fmitchell251

Aug 22, 2015

please do not go to this place!!!!! riya is a mean woman!!! they altered my contract without my knowledge so when the finance company called me and started asking questions my answers did not add up!!! so the finance company back out off the contract!!! i had my car for 2days when that happen i had already driven it off the lot!!!! riya called me screaming in the phone what did i tell the finance company she made me feel like it was all my fault!!! no one told me im suppose to lie to the finance ppl!!! then she told me she had to take the car back or find a co-signer so i called my dad who was out of state riya mailed him paper work he said he mail it back and because she did not get paper work as of yet they took my car and refused to give me all my money back now i have no money and no car to get to work!!!! thanks alot us off lease autos!!!!! i would never ever send anybody to your place of Business i hope dimitry (the owner) see this cause i been trying to reach you for a week now!!!! maybe i should contact my local news!!!

ELTAVIC

Feb 25, 2015

When I arrived to the dealership I was greeted by a salesman with a cigar in his mouth smelling like a old ashtray that has never been cleaned out. He took me around and showed me a few cars and that was all fine. It wasn't until we went to do the numbers where things got bad. On his desk was the paperwork of 3 other people he helped with all their personal information for the world to see. Social Security number, addresses, birthdays, income, everything someone would need to steal someones identity. I'm not that type of person so i didn't stay in the office. So after we did my paperwork he goes in the back to run my credit and then starts yelling out all my information for the whole office and customers to hear. At that point i took all my paperwork that had my information and left. I would rather walk barefoot than to buy a car from there.

sounhappy

May 6, 2012

We were looking for a 2008, 22,000 miles car advertised on "cars for sale". We called to find out if the car was available but no one picked up. We left message but no one called. Next day we took our chances and drove 25 miles away to this dealership just to find out that the car was sold...We would suggest that when cars are sold, the updates are made available asap :) The sales person suggested that we consider another car, same make, made in 2010, double the mileage. From then, it took 2 hours+ until we were given the price...A lot of sales talk, waiting, etc. We finally got home, I looked and noticed that car we were looking for and was sold is still listed as available...dear Lord, have mercy! One would think that just out of consideration for these customers who drove 50 miles+ for nothing, they would update that entry...