Used Cars for Sale at Platinum Chevrolet in Santa Rosa, CA

Barbara Maccario

Dec 14, 2015

Was very well taken care of and was made comfortable while I waited for my car to be service.

Valerie Deitrick

Dec 14, 2015

Martin G. was incredible. He kept in contact with me while I waited for my car to be delivered so I knew exactly when to expect it. Did a great job giving me an overall review of the Volt and was patient during the onstar enrollment process.

Paul Brewer

Dec 13, 2015

This is my third experience at Platinum Chevrolet and all have been GREAT. Very focused on the customer. Thanks John for making us feel special.

Cynthia Ramirez

Dec 11, 2015

My appointment for maintenence was at 8:30am,acouple hours before i need to go to work. I was so worried that i would not make it to work on time. Luckly the service was done exactly at 11am, the time i needed to leave to work :)Thank you all!!

Jennifer Castro

Dec 1, 2015

The staff was friendly and very helpful. I got the best deal around and the experience was very pleasant. I will certainly be going back for my next car!!!

Anna-Alicia Fullmer

Nov 30, 2015

This experience with Platnium Chevrolet was a completely different experience from any I've had in the past. The service was professional and thorough and at no time did I feel talked down to or pressured to purchase unnecessary services. My service writer Jesse was very personable and went above and beyond to help me with my service. I went in for a routine oil change and was informed that I had an oil leak from somewhere in the engine. Jesse got me scheduled quickly for the repair, informed me that it was covered under warranty and set me up with a replacement car. This was all during the week of Thanksgiving too. The repair took a day and I was on the road again after the holiday in my vehicle. It was effortless, I really didn't have to do anything. The attendant in the parking lot who was my first contact with the dealership was also professional and friendly. He's a great asset to your company. I wish the ladies in the billing and payments area were as friendly. All in all, I appreciate the time and effort the dealership went to with servicing my vehicle. I will return in the future for any repairs/services needed.

Armand Gilinsky

Nov 30, 2015

We give 10 stars to Rocky, the sales associate. He welcomed us warmly, seemed genuinely interested in the dealership and that we had a good car, also, seemed very knowledgable about he Volt.

Francis Aldwell

Nov 25, 2015

Rocky Aguilar was great (salesman), he was not pushy just gave us tha facts

Darina Romanova

Nov 24, 2015

Jessie was excellent I was very happy with everything ! Previous experience ( not with Jessie ) wasn't as great but this time I can not complain.

Richard Herman

Nov 24, 2015

Pleasant, professional and responsive - I was in a jam, asked if they could fit me in for my 7500 mi checkup, and they worked it out. From the new car buying to the first service, all I can say is it has been a tremendous experience - beyond what I've ever felt before.

Roberta Smith

Nov 20, 2015

This is the second vehicle we have purchased with platinum Chevy. We are very happy with our choice and often refer the dealership to friends. Thank you Joe

Roger L. Schwanke

Nov 19, 2015

I have been having both of my vehicles serviced at your dealership and I am very satisfied from the time I walk in to explain what I need done to my vehicle, the updates I receive via text and up to the time I get to pick my vehicle up. Great dealership with competent employees!!

Rhodelin Siano

Nov 17, 2015

The dealer did a wonderful getting me into a car with the right monthly payments i can afford. Me and my family we're satisfied and the process with quick and easy. I had a lot of trouble with my last dealership. Chevrolet you guys are great.

Robert Akins

Nov 14, 2015

Excellent service and pricing! I would recommend highly!

RG

Nov 5, 2015

I got a flat tire and called Platinum Chevrolet. They took care of me and made sure that I was all right and safe.

Gloria

Oct 28, 2015

Frankie de la Cruz was AMAZING! helpful, knowledgable and never pushy!

Jack Silver

Oct 28, 2015

I had just started looking for a 2016 Volt and had no real intention of purchasing for a couple of weeks. However, I was so impressed by the low key yet informed and service oriented approach of the sales consultant, Clint Kirby, I ended up buying the car that day. Mr. Kirby was well informed and really went out of his way to get me the best deal possible. The document/finance manager was great too. No attempt to sell me anything other than the car and very efficient with the paperwork.

Gail Gugino

Oct 26, 2015

ALWAYS A PLEASURE THANK YOU ALL FOR BEING SO FRIENDLY AND HELPFUL

Donald/Maria Gonzalez

Oct 23, 2015

satisfied, amazing. my sister had told me to go there since she had done work with the owner and son. which made it all possible as well. i was truly blessed!

Paul Duffy

Oct 19, 2015

I was a first time truck buyer who was given great advice from your competant and knowledgeable salesman Tim. This was done patiently in a non pushy manner which gave me the opportunity to make the correct decision. I was then given a thorough explanation of warranty coverage,loan payments etc from Tim in your Finance Dept which made me feel comfortable in the purchase I had made. You also managed to offer me a small lioan which as a foreigner moving to the USA shortly will improve my credit rating substantially. I thank you for a wonderful purchasing experience and a great truck

Jorge Macias

Oct 7, 2015

Tim Hunt was very helpful and answered all my questions.

Ivan Shadrick Jr

Sep 26, 2015

LOVE MY CAR DRIVES SMOOTH GETS GREAT GAS MILALEAG. LOVE ALL THE EXTRA FEATURES.WOULD TELL EVERYONE I NO ABOUT THIS CR.

Nikki Cowhig

Sep 26, 2015

I found the car that I wanted, took a test drive. I was on the road with my new car a hour later. People were very friendly. Dan, our salesman was exceptional. I will be shopping there next time I need a car.

Renee Rucker

Sep 25, 2015

The customer service gentleman was friendly and courteous. Very accommodating. I also appreciate the taxi service they offer to take you where you need to go without your car while they work on it and they pick you up when the car is ready. Much nicer than standing around waiting. The service was a check up and tire rotation so unknown how well the work was.

Jonathan Cromwell

Sep 22, 2015

I worked with 2 outstanding People at Platinum Chevrolet. Both Roan and Joe were excellent. I would definitely recommend Platinum to other. I had a less than stellar experience there 4 years ago. I vowed I would never buy another vehicle there. Roan talked me into coming back, and I'm glad I did. There has been some obvious changes and all for the better.

Mary Mount

Sep 22, 2015

Salesperson, Tim Cohen, went the "extra mile". So did Mark Hobbins in the loan department as well as Mary Gail Baker. I visited several dealerships in 2 days. Platinum Chevrolet was the cleanest showroom with the most courteous people. I ended up returning there to purchase my car.Thank you Platinum Chevrolet, all of the dealerships on Corby Avenue should visit your showroom and learn from the employees at Platinum.Best dealership on Corby Avenue and I went to all of them !

Aimee Wells

Sep 20, 2015

Great experience. We have bought many trucks and tahoes from platinum. Always a pleasure working with Greg Martin.

Joel Alexander

Sep 10, 2015

Platinum Chevy Service Rocks!!Argos Insurance Services

Mary Zbinden

Sep 9, 2015

Ken Gooler was the nicesmt guy. He was honest and helpful. I bought my first new truck with him and the whole process was really easy. Everybody involved in the process was really really nice. Thanks!!

Robin Gulling

Sep 9, 2015

Platinum Chevrolet has always taken care of me, through the purchase of three cars in the last four years, to all of my service needs. I will always come back for new purchases and the recommendations to anyone asking will always be to go to Platinum Chevrolet to be treated right.

Joel Fox

Sep 6, 2015

Great experience, great car, agent was informative and service was excellent

Michael Klaper, M.D.

Sep 6, 2015

The folks at Platinum Chevrolet run a class operation. Their service is excellent - they've kept my Aveo humming for many thousands of miles so far. They are always pleasant and professional, give me a shuttle ride home and back to the dealership when my car is ready for pickup and if there is a problem, they will take it back and work to correct it, no questions asked. My trusty ride always comes back from their service purring in great shape and brand-new shiny from the included car wash. What's not to like? I can recommend Platinum Chevrolet without reservation. Good folks, great service, fair prices. I wish all businesses cared about the quality of their work like Platinum Chevrolet does...Michael Klaper, M.D.

Stefanie Johansen

Aug 24, 2015

My experience was great!! Martin Gracia was friendly,Helpful and knowledgable of the 2015 Chevy Malibu I purchased. The team worked hard to get me a great rate and everyone was so kind and helpful.! I am sooooSuper happy with my new car, I am happy every time I get in it! She's my dream car and couldn't be happier!! Thank u Martin and associates for making this purchase an amazing experience!!!

Dianne Gurrola

Aug 21, 2015

I purchased a 2015 Chevy traverse and I love it. My sales person was Nick. He was awesome. I was car shopping with my 2 year old granddaughter and he was very accommodating and patient. Actually start to finish my experience was fantastic. Thank you

Joshua Goff

Aug 15, 2015

Jennifer is always great to work with and she even got us set up with text alerts so I could be quickly noticed of the status of my vehicle.

David R.

Aug 14, 2015

We"be been very happy with our 2011 Traverse LT. It has had a few problems and some unexpected maintenance cost, but overall a very nice, comfortable car, with good gas mileage for its size. Excellent on the highway, especially when using cruise control, decent in the city.

Raymond Wells

Aug 14, 2015

The people who work there are very friendly and helpful. We love the car and the item that needed to be fixed was done quickly, They thought of little ways to make the experience better. There was coffee and a place to sit. They plugged the EV car in and had it charged for us when we picked it up.

Celia Le Baudour

Aug 6, 2015

This was my first experience buying a car by myself... I was a little anxious but found my sales person to be very patient and took extra time to explain things to me,I was given several finance options and ultimately chose to lease and I feel this was a good choice for me. But all things were explained thoroughly I felt.I love my new Chevy Trak

Travis

Aug 3, 2015

Another GREAT experience at Sonoma County's Chevrolet Dealership, Platinum Chevrolet. There team is extremely knowledgeable, low pressure, and get's the job done right...the first time. They continue to exceed my expectations and keep my truck running right. When something doesn't need to be done right away, they don't push, they log the information, so that next service, I have a record of what I want done. More impressively, they remember my name when I walk into the showroom floor or through the service entrance, and greeted with a smile. That's Sonoma County.

Rob Orlando

Jul 30, 2015

Very good experience from options to negotiations I would recommend to friends and family.I bought from the previous Chevy dealership 10 years ago and had a bad experience from start to service was considering a different Sonoma County Chevy dealership because of that-This Santa Rosa one is totally different and I'm glad I stopped in-

Michael Loya

Jul 24, 2015

I took my new truck in for an adjustment. My service rep, Jennifer, was great. I explained and she wrote it all down. They shuttled me around, kept in contact, and the adjustment was made. Overall great service and customer support. Thanks Platinum.

Mike

Jul 23, 2015

Buying the vehicle from Ken was a great experience. He was very knowledgeable about the Chevy volt. I would recommend him to my friends and family if they were interested in buying a Chevy. My only disappointment was after all the paperwork was signed, I was called and told my lease wasn't accepted by the bank due to an error on the lease agreement and they explained I needed to come down and resign. I live 30 miles away and have one day off a week so this was an inconvenience on my end. When I explained this to Nicole, she said they could have brought the paperwork to me which I was not aware of! She didn't seem to care I was wasting my day resigning something I was assured was all good a week earlier. Nothing was offered or given to me for my inconvenience. You might see how this experience could be considered disappointing.

Victor Almaraz-alcantara

Jul 15, 2015

Juan Leal, was the one whi help us out , he is the best, always very helpfull and always oferting all the opcions we need to know, we r happy with our purchase with Chevrolet Platinum, thanks

Josh Sterling

Jul 13, 2015

Tim was great. He made the process easy on us. I like when someone is there to help us and not sell to us. Tim did just that.

K. Isley

Jul 3, 2015

A devoted Subaru owner/lover, I haven't bought a new car in 15 years, and I expected it to be a hassle and for the salesperson to try to rip me off (cynical much?) What I experienced at Platinum Chevrolet was the exact opposite of that.I had done a lot of research ahead of time about the Volt, so I knew the right questions to ask. Joe Herrera was incredibly knowledgeable, friendly, and no pressure. I really just felt like he was there to help me rather than rip me off. I trusted him right away.When I found the actual car I wanted at another dealership, Joe and Gerry bent over backwards to get the car to Santa Rosa for me.After we negotiated (which was really easy and I felt like I got a good deal,) I made an appointment to pick up the car and do all the paperwork. Everyone there- especially Joe and Mark and Nicole- worked hard to make extra sure I was happy and satisfied with their service.Platinum Chevy completely changed the way I feel about buying a car. I am THRILLED with my new Volt, and I am in the process of talking a good friend of mine into considering one as his next car. I already gave him Joe's number.I look forward to going to visit and say Hi when I come back to get my oil changed. I feel like the is the beginning of a really good relationship between Chevy and me.

Gary Emerson

Jul 2, 2015

Always friendly and professional in the way they address you problem and how the car is repaired.

Alicia Alvarez

Jul 1, 2015

I had a great experience ! The sales man was great

Luis Gomez Jr

Jun 26, 2015

From the moment that I walked onto the car lot there was a salesman waiting to help answer my many questions I had on a number of different vehicles. I was still undecided about which vehicle (if any) I wanted to walk away but the knowledgable staff made it easy for me to compare and eliminate the cars that wouldn't be a good fit until the process of elimination left me with the perfect ride for me. thanks.

Rebecca Larson

Jun 24, 2015

I never have a bad experience at Platinum Chevrolet. All staff is always helpful and friendly.

Allison Hejl

Jun 23, 2015

Jen was my service agent. She was friendly, professional, efficient and willing to go the extra mile if I needed it. I really enjoy working with her and am glad that she is still with the dealership. She is really one of those good employees filled with knowledge about their job and great people skills. Regards, Allison

Carol Orme

Jun 16, 2015

Service is prompt, efficient and provided with a professional, helpful and pleasant attitude. Nice venue to wait for service - coffee, quiet spot to read or work. Service reps are really nice folks!

Krishnan Pattiyil

Jun 11, 2015

We are from Sacramento and had called up to check on Spark EV. We were lucky that Frankie attended the call and he helped us till we closed the deal on the following day. The experience at dealership was welcoming and also the sales team went above and beyond to get the car delivered to my address(120 miles from the dealership).Hats off to the dealership team. I will definitely recommend Platinum Chevrolet to my friends and family.

Sandra Mendoza De Medina

Jun 9, 2015

We had a great experience every one there was helping

David Chung

Jun 6, 2015

Traverse - the best car, and best the best service

Amber Rose

May 29, 2015

The Chevy dealership is awesome, great staff very helpful my car always comes back and runs like a champ I would recommend them to anyone.

Richard Herman

May 29, 2015

The whole experience was terrific - I walked into the dealership, explained that I wanted to drive the Impala, liked it, Agent Chris Navarro listened carefully to my needs and there were several excellent models in stock (that makes a difference). Chris found the car I wanted, and got me a great deal (I checked online) - and with NO pressure offered financing at very attractive rates. Buying the car was the best experience I've EVER had - in 40 years of buying cars.

Carla Batchelder

May 22, 2015

Jennifer is a very wonderful person. She always takes good care of me and my beautiful 2003 Chevy pick up low mileage and like new.. I brought it for lube oil and filter, complete check up and to have the horn fixed and I said to her that my truck was a little dirty. She made my day when I came in to pick up my truck. It was parked out front and she had it washed and ready for me.. I was having a bad day and she made my day. Thank you so much.. Carla

Jeremy Herzog

May 21, 2015

Great service!! A Perfect TEN in every way. I highly recommend them.

Kathleen N.

May 19, 2015

I have been going to this dealership for 21 yrs 2 saturns and know the Chevy. Very friendly place!

Nicole Miller

May 19, 2015

Oil change Great service qiuck an easy work with my needs.

Roger Davis

May 15, 2015

Jennifer in Platinum Chevrolet's service dept goes the extra mile to ensure her customers are satisfied. I have had my Spark EV serviced at Platinum twice and was impressed by her professionalism on both occasions.

Nina Fenell

May 14, 2015

Jennifer in Service is Ace's...She always is polite, happy, friendly, knowledgeable, helpful and ever other wonderful adjective you can think of entering here. I keep coming back only because of her! I work in the Customer Service industry and I know how hard it is to find good people - She is definitely a true Keeper. She needs a Raise!

Sharon Whitten

May 13, 2015

Everyone was helpful and professional. Great experience.

Bobby Sandoval

May 6, 2015

Very welcome and helpful. Kept me updated while I wait for my vehicle being serviced.

April Meixsell

May 1, 2015

All the Platinum Chevrolet employees are always wonderful but my latest experience at Platinum was really up there. Jennifer in the service department is such an asset! She was always on the ball, making sure I was well taken care of. She was great! And she was always in touch with me to let me know what was going on with my car.I needed a car while my car was being worked on and Mary was just fabulous at helping me with that.I will recommend your service dept to all my family and friends. Thanks ! :)April Meixsell

Vance Regan

Apr 28, 2015

My visit to the service department was outstanding. There was an odd noise that the service rep listened to and then had a tech come out to hear. The tech not only really knows his stuff, but was very thorough in his work on the issue. He is a credit to the dealership and his field. Thank you Platinum for all of my dealings with your staff, from sales to service!

John Dunstan

Apr 24, 2015

Jennifer Persall is a top notch customer service professional. Every step of the way, from dropping off the car to status updates to arranging pickup, she anticipated my needs and delivered on her promises. In a world that is rapidly moving toward the shared economy it was a great pleasure to still be able to experience excellent one-on-one customer care. Thanks Jennifer and the service team at Platinum

Abby

Apr 23, 2015

Always friendly and fast. Only thing is that it says free car wash with every service and my car did not get wash. Other than that I love Platinum Chevrolet.

Sandra Arthur

Apr 23, 2015

We were treated very well our car was ready before the time promised. Always a very friendly place.

Paul Brewer

Apr 20, 2015

This was my first visit to the service department and I could have been more impressed. Brett, did a great job of getting things started, keeping me informed and making me feel like a valued customer. THANKS The physical atmosphere was outstanding which made the wait very pleasant.

Jack Parodi

Apr 18, 2015

Met Brett Shaw the service manager and I explained the issues I was having with my truck and Brett was very knowledgeable and courtesy. Brett called me a few hours later with the problems found and estimate to repair. Needed parts were in stock so I gave him the approval to proceed and picked my truck up at the end of the day.When I arrived, the vehicle was washed and the costs were less than estimated. This was my first dealing with Platinum Chevrolet and Brett Shaw. I will be back thanks to Brett's great customer service.Sincerely,Jack Parodi2004 GMC Sierra 1500 4x4

Anthony Boone

Apr 17, 2015

It was great! It was my sedcond trip back for the same problem on my brand new Imapala and fortunately this time they were able to fix the problem.

Christine Dooley

Apr 16, 2015

Having my car serviced was fast and the staff very friendly.

Michael Fynan

Apr 13, 2015

Early drop-off service is a big convenience. Service staff is very friendly and did a good job of keeping me informed as to work progress. Work was completed and car was ready when promised.

Mandi Kurth

Apr 12, 2015

Phil is so fantastic! He always takes good care of me and remembers me! I don't mind waiting for him at all, it's always worth it.

lewomack1

Apr 11, 2015

Beware of Platinum Chevrolet and David Barnes at Platinum Chevrolet!!!! They sold me an SUV that had been in an accident and didn't disclose it on the Carfax. The accident was so severe it damaged the front impact bar, front absorber, and the a/c condenser, all of which had to be replaced at my expense. When I brought the matter to the attention of David Barnes he was rude, unaccommodating, and condescending, sending me a check for only a portion of my out of pocket expenses for having to have the vehicle repaired. I've never known a business to treat a customer with such utter disrespect. This was my first and last experience with Platinum Chevrolet.

Jonathon Drew

Apr 10, 2015

As always,I was completely satisfied with the service and the people.

Diane Daly

Apr 8, 2015

Nice friendly salesman, not pushy. When we came back for our second visit on the same day, our original salesman was busy but he engaged us in another person who was just as nice,friendly and easy going. I don't like to feel the pressure or hear not truths to get me to buy. Both gentlemen were nice to work with and didn't sell me all the untruths you tend to hear when buying a car.

Dennis Wheatley

Apr 6, 2015

Jennifer Persall is a credit to your organization.

Roger Schwanke

Apr 4, 2015

Jennifer in the Service Department is the best. She is very knowledgeable about her job and makes you feel like you are her only customer. She will also contact you if there is another issue found with your vehicle, ask you if you want it repaired and tell you the approximate cost for the repair. She also always greets you with a smile and is courteous during your contact with her.Roger S.

Fred Conklin

Apr 3, 2015

The dealership notified me of a recall affecting my vehicle. It was easy to make an appointment for the service. It did take a little longer than I expected, however.

Gina Lamark

Mar 31, 2015

Always a pleasant experience . I am always taken care of in a professional manner with a smile to boot!

Mandi Kurth

Mar 26, 2015

I love Phil!! He makes everything so much easier and stress free!

Ronald Mills

Mar 26, 2015

Scheduled an oil change for 2 pm. When I got there I was informed they were running behind. Not a big deal, as I am writing a new book, I sat and wrote for most of the time. Quality of the service was good. and the sales people all checked in on me to make sure I was not being overlooked. Staff was extremely friendly and pleasant to deal with.

Mari Ellen Karayan

Mar 12, 2015

John was very good about listening to the questions I have about the passengers front window and the dash lights. Neither are urgent. When he advised me that I was due for the 50,000 mile check. So that is what I decided on and will do the others later when I can afford it. The shuttle lady was great and the car was ready much sooner than I thought.

John Rolandelli

Mar 7, 2015

the repair was finished on time and as quoted. no ups or other charges.

Sparkle Plenty

Feb 28, 2015

Efficient knowledgeable courteous customer service rep Stacey made the experience positive.

Roger Yoro

Feb 25, 2015

They all are very friendly and helpful. I am very satisfied with the service.

Lynn Walker

Feb 24, 2015

Excellent service, friendly personnel and atmosphere.

Damon Crain

Feb 22, 2015

Staff is always efficient and wonderful. I leave happy and am well taken care of. My concerns with my car are taken with genuine sincerity. Comfortable atmosphere. It was a great way to start my day!

Nina Fenell

Feb 21, 2015

Jennifer and Stacy are the BEST people to deal with on a regular basis. When I call they know who I am and what type of car I have. I had a simple request for an oil change and tire rotation; Jennifer mentioned a recall - she got everything done and I am a VERY happy customer. Thanks to both of them

Andrea Castro

Feb 20, 2015

I love how these people treated me and my husband and for fixing my 1994 Chevy Camaro

Susan Mcclellan

Feb 19, 2015

The person I directly dealt with was Phil in the service department. He was awesome to work with. We played phone tag for awhile, but he was very patient with me. He was helpful, honest, got back to me right away when I left a message. He made sure my vehicle was in tip top shape to take on vacation with my family. He insured me that it was good to go. As a matter a fact I have a gift to take to him to let him know how much he is appreciated.Thank you for asking.

Gary Emerson

Feb 17, 2015

Service department always friendly and attend to your needs when have your car serviced. A shuttle is always provide for a ride home or to work and you are giving a ride back to the dealership to pick you car up when service is completed.

Steven Hilger

Feb 14, 2015

Klint listen to what I was looking for and my timeframe I wanted to do it in was not pushyvery helpful and very knowledgeable. I believe he even came in on his day off to finalize the deal. Which I did not realize till later. Very satisfied. Klint above and beyond the call of duty. The staff was also helpful in getting me the warranty I wanted for the miles that I would be driving once again I am very satisfied with platinum Chevrolet

Robin Tamba

Feb 10, 2015

Everything went well, service manager was very helpful even though there was a slight scheduling issue.

Carl Simonson

Feb 9, 2015

We had regular maintenance performed on our Malibu, and they did everything to our satisfaction.

Martin Browne

Feb 7, 2015

was offered a very good deal,and was out of the dealershop faster then ever befor, Martin B

Steve Busse

Jan 31, 2015

A great experience, just a lube, oil & filter change but always great service.

Michael Fynan

Jan 29, 2015

Service was prompt and car was ready when promised.

Rosalie A Bulach

Jan 8, 2015

My service rep, Jeniffer is the best. Everyone at Platinum is very efficient and as a business owner I really appreciate it!

John DeCamp

Nov 28, 2014

Last week, my wife and I were looking for a 2012 Carlisle Blue Corvette on the internet and found several. Platinum Chevrolet had an ad at Cars.com with the best price and what appeared to be an excellent very clean car. I submitted a request for more information at about 7:30 PM Monday night, Nov. 17, hoping for a call back the next day. Joe Herrera called me back in about 10 minutes that same night. I asked him a few questions that he answered immediately. But, a few of my questions required some research and some photos, so he said he would get them answered the next day and send me an email with the photos. Early on Tuesday morning, Joe sent me the information I needed to make my decision to buy this car. Jessica took two our calls with more questions that morning, and she was also extremely helpflul. Joe then took my credit card info and agreed to hold the car. My wife and I had other commitments for Tuesday and Wednesday and were not able to fly to San Francisco until Thursday. Joe said he would send a car to pick us up at SFO which sounded great to us! On Thursday morning, his driver, Rick Wise, was right on time at SFO and drove us to Santa Rosa very smoothly. Rick was very personable and we really enjoyed talking to him about jobs, cars, family, travel and life in general. Rick knew a lot about the area and answered all our questions very well. At Platinum Chevrolet, we were greeted at the door by Joe and everything after that went just great. He had our car parked in the middle of the showroom like it was the star of the day which we really liked. All the other C7's were parked as if they were looking at our C6 with envy! Joe was very friendly and knowledgeable and answered all of our questions very well. All the paperwork went well with Nicole. She was also very friendly, knowledgeable and helpful. Joe then explained how the various systems on the car worked and then we were off into the rain driving back to our home in Arizona. The car ran great and was such a joy to drive! Now it is all cleaned up and in our garage. Sure is pretty!

Connie Reyerse

Nov 23, 2014

This dealership is made up of quality people, from the Service Support Group, the Sales Person and the closing account manager. I was very pleased with the sincerity and down to earth level of the people I dealt with, it made the overall experience a good one. I would recommend this dealership to anyone, whether purchasing new or used, they are good people.

Autumn L.

Oct 23, 2014

I was slightly hesitant when I found the car I wanted 90 miles away from home. We dealt with Chris Foy from on line sales and he made everything easy. I was trading in my vehicle and really wanted to know things weren't going to change (from what is said on the phone to when you are there in person). From the moment we made the drive and stepped foot into Platinum Chevrolet it was a piece of cake. Greeted by friendly staff, they held true to what was discussed over the phone, and even gave me slightly MORE for my trade in vehicle. We brought our kids and were in and out with a brand new car in under 2 hours. I highly recommend this place, and if you can ask for Chris Foy, he won't steer you wrong. If I could give more stars I would!!!!

benjamin

Oct 19, 2014

Thanks to Platinum Chevy and Eric, I was able to take home a great duramax. Very helpful and patient.

Cruising in Sonoma County

Sep 16, 2014

Worked with Eric who proved himself to be hard-working, thoughtful, knowledgeable and patient (I had a lot of questions...). Because of his no-pressure approach, I was able to come to the right conclusion which was purchasing a 2014 Chevrolet Equinox! Big thank you to Eric and the team!

David

Sep 16, 2014

We were looking for a hard to find used Chevy for my wife. Eric Nelson worked with us and kept me informed when any Captivas were scheduled to arrive. My wife hesitated on the first one's she looked at and they moved quickly. Eric was kind enough to keep an eye out for what we were looking for and kept in touch. A week or 2 later another arrived and he informed us so I could schedule a visit before it sold. ( Platinum was kind enough to let me take it home overnight to show my wife) She liked the 2014 we looked at and the asking price was good so we bought the auto the very next day. Painless paperwork, courteous service and follow through. I would highly recommend. (other dealerships I visited, not so helpful or honest or good prices)

Elizabeth

Sep 16, 2014

eric was so helpful, he made it so easy for me to understand the process. If not for him I would have been lost.

C.M.

Sep 15, 2014

Met with a nice gentlemen I think his name was Eric, looked like a former football player. The experience was very pleasant, informative and professional. When I make my decision I will definitely go back to have Eric assist me the sale.

David B

Sep 15, 2014

Bought a 2014 chevy silverado crew cab 4x4 All-Star edition from Eric Nelson. Guy did the work got me the best price and has stayed in contact to make sure everything is going fine with the new truck. He goes the extra mile to make the dealership a better place to buy a vehicle.

JSheppard

Sep 15, 2014

Eric Nelson made my vehicle buying experience easier than expected. I have been car shopping off and on for about 2 years now and have been turned off each time by different sales people at different dealerships. You found the truck I wanted quickly (within minutes) and really helped make sure that my goals were met with the financing. THANK YOU!

Sharp.A

Sep 15, 2014

Thank you Platinum Chevrolet!!!Just wanted to take the time to thank my Salesperson Eric Nelson he wasn't pushy with me and he made sure that we were taken care of.I didn't end up purchasing a car but i will definitely go back once my finances are in order....

Shawn R.

Sep 15, 2014

We bought a Suburban here from Eric Nelson and had a great experience. We love our new car

A Satisfied Customer

Sep 13, 2014

It's always a chore when one needs to purchase a new vehicle, as least Chris Foy and the sales manager Mark did make the buying experience an informed one. Sometimes things do take a while waiting on lender responses, but Chris made sure I was always informed of the process. Thank you for the delicious homemade chocolate chip cookies, they were well received. I certainly would recommend Platinum Chevrolet to my family in friends when its time to acquire a new or used vehicle. Thanks!

Jenn

Sep 13, 2014

Chis Foy has been so helpful over the years, he's why I keep going back! Thanks Chris!!

PatrickA

Sep 12, 2014

Eric Nelson was our sales rep. We went in looking for a reliable used SUV. Eric listened to our needs and desires and took the time to only show us vehicles that matched our criteria. We looked at a lot of vehicles. At no time did we ever feel any pressure to purchase any vehicle. We felt we could leave at any time and return or not. This made it easy. We decided upon a vehicle. It had just arrived and had not been fully processed and was filthy. As we were signing the contract papers, Platinum was cleaning the vehicle. Platinum noticed a cracked tail light. Since used vehicle sales are "As-is," Platinum was under no obligation to do anything about the light, after all, we had already done the walk through and noted condition of vehicle. Platinum approached us and stated they noticed the tail light and were going to replace the tail light at their cost. Thank you Platinum for going just that little extra; we appreciate that. Repairs were quick and efficient. Vehicle contracts and finance contracts are never simple documents, but Platinum staff made the process as easy as they could. So thank you to Eric for his great work helping us find a fantastic vehicle that perfectly suited our needs. Thank you to Tim in finance for making the financing process as painless as possible. And thank you to Platinum as a dealership. This is our 2nd vehicle from them and they will definitely get all of our future service.

K & J

Sep 11, 2014

Eric Nelson was our turck dealer and did a great job!

Bob Fellion

Sep 10, 2014

Great experience! Sales Team of Daniel & Emrie were great. Nicole (Team Leader) a true professional that took us step by step through the buying process.Very organized dealership.in a friendly atmosphere. Good job Platinum!

jawatson20

Sep 9, 2014

I was considering a new Chevy Impala to be my new vehicle for work. I met Eric Nelson on the sales floor when I was looking for the fleet manager. Eric mentioned that their fleet manager only works with commercial customers and that he could help me. He did an excellent job showing me the car and going over all of its specifications. The car drove great and was very comfortable. I mentioned to Eric that I wanted their best price and that I did not have the time to play the negotiation game. He understood and came back with their offer. Based on my research, their offer wasn't close to what I had in mind. As I was walking out of the building, Eric introduced me to the Sales Manager. He said that the price is the lowest he could go, maybe another $150 off. After I left, I received a phone call from Eric. After talking to Eric and the Sales Manager, the price was dropped $1,000. I realize that some people like this game, but I am a business man and don't have the time to spend at a dealership. I ended up purchasing a vehicle from another dealership that allowed me to work through the fleet manager.

Soniclover :)

Sep 9, 2014

Dan Padilla helped me get a great deal on a brand new Chevy Sonic! I love it and would recommend asking for him when you go to Platinum Chevrolet to get your next vehicle!!!!! He's AWESOME.

Miss. Angel

Sep 4, 2014

After purchasing many Ford vehicles, I am proud to say I am a new and forever Platinum Chevrolet customer!! Eric Nelson was wonderful to deal with. I got a fair trade in price for my truck and am more than happy with my new used vehicle purchase. I would like to give a shout-out to everyone involved with my purchase and experience. With sincere thanks, Tami H.

packerfans!

Sep 3, 2014

Worked with Hans, he was nice and super quick! Totally painless lease experience. 10/10 would recommend!

Rita S

Sep 2, 2014

I came into cevy to just compare some used car options for myself, right off the bat Dan found me the perfect car to fit my style. They did everything and anything to help me leave with my car the same day. made the loan process easier for me, and in the time of prcessing Dan was wonderfully interested in anything i had to say. we had wonderful conversations about our pets and i felt like this was a truly personal experience. Dan definitely is THE MAN! best sales associate for cars ive ever come across. Thanks Dan for making my experience so wonderfully easy!!

Carson13

Aug 26, 2014

Dan was attentive and assertive during the sales process. Strong review of that part...then he followed it up with my first service--excellent work on his par. He has stayed in touch with me--even during the finance portion (no easy matter!). Highest Stars!!

Kurt

Aug 26, 2014

Dan Padilla, worked well with me, to get me into a 2010 Suburban LT !

HAPPY NEW OWNER

Aug 20, 2014

Thank you to the amazing sales team and Nicole for helping us get into our brand new car. We couldn't be happier. We dreaded the buying process but was thrilled at the great customer service we experienced. We felt Nicole had our best interest in mind throughout the process. Buying a car can be stressful and we appreciated the time they took to walk us through the process. Thank you!!

Kristie

Aug 20, 2014

We had a very pleasant experience dealing with salesperson Eric Nelson at Platinum Chevrolet. He was friendly, helpful and easy to work with. We would recommend purchasing your next vehicle at Platinum using Eric Nelson.

JDOT

Aug 19, 2014

My gf and i went into this dealership with a tough bargain. We needed to trade in two cars and get to different ones under a new lower budget since she's a stay at home mom now. I went to 6 dealerships in two days and no dealership went to the lengths and put themselves knee deep in my situation with me as this one. We found a common ground and found two great cars in our price range that worked with all of our negative equity we had on one of our vehicles. They have changed our lives by involving themselves and diving into our family. I can't imagine going any where else ever again and id tell anyone to try them first. More than pleased and it was my pleasure to share my story and how much they helped us. I LOVE PLATINUM CHEVY. And special shout outs to Nicole Halstead the finance guru, Jerry, Mr. Foy, and our salesman who started us off with great customer service and an uncanny personable experience Emre Ozsu. Thanks guys!

Nick

Aug 19, 2014

I went into Platinum looking for a used car. I wasn't sure what I would be able to afford. I worked with Nicole on looking for something within my price range. She got me into a truck that I love. She got me through the process quickly and worked hard to get me close to a monthly rate I could afford. Very appreciative of the service and already have plans to get my wife a cruz there in the next couple months.

Shellie

Aug 18, 2014

I came in wanting a newer Camaro. I didn't see what I was looking for in the price range that fit my budget on my first visit and walked away. Dan Padilla kept an eye open and when the car he thought would fit my needs perfectly, arrived on the lot, he called us. Today I am driving the car I have dreamt about, and I love it! Thank you Dan for paying attention to my specific wants and needs and following through until I drove my Camaro off the lot!!!

G, Andrade

Aug 17, 2014

Dan Padilla "Dan the Man"! knowledgeable, attentive & absolutely goes the extra mile to make a sale "He even picked me up from my home to take me to the dealership to test drive the car that I bought from Him" Also, much appreciation to Mark Hobbins & Jerry the Sales Manager's at Platinum Chevrolet for obtaining a great loan and fixing some minor things on my car that was out of warranty!

Jeff Mathias

Aug 16, 2014

This is my first Chevy, always been a Ford guy. Dan Padilla was great to work with, very knowledgable and really took the time to explain its features. I have not had the car in for service yet or used customer service, since Dan has answered all my questions. A very happy customer!

Troy and Lauren

Aug 16, 2014

Dan was are sales rep. He was very knowledgeable of the product, presented it and was overall one of the best sale people we have deal with in buying a new car or truck. We were only going to look and make our mind up later, but went home with a new Silverado . Dan has followed up twice since our purchase making sure that we were pleased and didn't have any questions. Have never had this kind of service before, would recommend Dan and the dealership to friends. Troy and Lauren Taylor

Rhonda Snelling

Oct 8, 2012

The salesperson I dealt with was very nice. Even though I am a senior woman on her own he appeared pleasant enough. However, not seeing what I was looking for, ie: they didn't have it in stock, I was told they could do a dealer trade. I then left asking them to locate a vehicle and call me. After a week went by I called in and was handed off to someone else on the phone. There however was a problem before then. A friend of mine had purchased a new vehicle from them and was instructed by the sales person how to fill out the Customer Service Inquiry Card. While she had been happy with the sales person and the pricing, she was not happy at all when the add on's she had paid for were not completed when she went to pick it up. She explained this to the salesperson and was told by him that if she did not give the dealership a glowing recommendation or a perfect 5 out of 5 score he could be fired. What in the world is wrong with Chevrolet? I don't understand how you can threaten to fire someone over something that is not their fault. Nor should you influence the consumer to be complicit in lying over their satisfaction of a vehicle.

sandi

Aug 5, 2012

Overall so far everything has been good. Very friendly and try to help as much as they can. They were not great on giving deals like i have found at other places but i think they well get better i hope. I do love my vet.

Steph

Dec 3, 2011

I just wanted to take some time to share my recent visit at Platinum Chevrolet. I use to worry that I would bring my car in to a dealership and come out with a lot less in my pocket but with the visits at Platinum I was greatly impressed with the savings. The service person Rob was the best, I felt leaving there we new each other for ever. He truly treated me well. He had my car looked at in a timely manner and went over all that was needed to be repaired not making me feel rushed to make a decision. Rob returned my calls promptly he worked with me on getting my car repaired without feeling like he was taking advantage of me in price . I would say to anyone if you need repairs or looking to buy a vehicle I would call Platinum Chevrolet.

dsylvestre

Dec 2, 2011

Left my new Volt for 6 days to have upholstery treated. They repaired an antenna problem but never got to the upholstery. They never mentioned it when we picked the car up. When I went back to get the warranty, they admitted that they hadn't done the work. Not sure if they are scam artists or just idiots.

Blonz

Nov 17, 2011

I had to redo the loan paperwork 3 times, yes 3 times. I had to go in the next day to fina.lly get it correct. What a hassel! Was not thrilled

schaput88

Oct 4, 2011

Celeste helped me not only find the right car but also helped me work on financing so that I could purchase a car on the day I first stepped into the dealership. She was helpful, friendly, knowledgeable - can't ask for more from a car buying experience.

usedcar

Jul 9, 2011

I ordered touch-up paint, and was told it would be there in 1 week. They also said they would call me. After 3 weeks and not hearing from them, I went to Platinum to see what was happening. Guess what? My paint was there. I also waited 20 minutes for someone to show up to check me out.

nipperinnapa

May 22, 2011

Rob did a great job of taking care of my family and myself. He went out of his way to see that all of our needs were taken care of. Got us back on the road in time to continue our trip and even washed our car. Everyone at this dealership was very friendly.

Nanna

May 14, 2011

I was VERY impressed with the service and the service and Sales personell I encountered. the facilliies were Very Clean The personell were vey neat and cooperative and knollegable I will give them my future business and recommend them to my frinds and aquaintences The car was ready when promised

Working Gal

May 9, 2011

My car had a dead battery, which AAA replaced with a new one on Saturday. However, on the drive home I realized that the radio was completely dead, and my remote zapper was not working on the door locks, trunk, or horn. There was also a new vibration noise in the engine compartment that made me wonder if the new battery was tightened down, or if any spare parts were left inside. Jen, in the service department got my car in first thing Monday morning. My radio was fixed, my remote zapper was fixed, and since my car was due for an oil change anyway, that was taken care of, as well as washing it. Everything was checked and resolved for the normal price of an oil change. The courtesy shuttle picked me up at noon, and I was back at work by 12:30. It just doesn't get any better than that!

Brad's Silverado

May 6, 2011

On time maintenance. Stacey and crew did a fantastic job! Service provided sooner than expected. Would definitely recommend facility.