Used Cars for Sale at Poquet Auto in Golden Valley, MN
Poquet Auto of Golden Valley offers you the opportunity to find used cars by Poquet Auto. Poquet Auto is a trusted dealership serving clients throughout Golden Valley, in search of certified used cars. Also, Poquet Auto is a very reliable dealer recognized to offer you a huge selection of affordable, reliable used cars. You can filter the listings by used cars for sale by Poquet Auto to get the affordable car that is right for you.
Location: 800 N Lilac Dr., Golden Valley, MN 55422
Phone: (176) 328-4239
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Poquet Auto
Authorized EpicVIN dealer
55422, Golden Valley MN
Check DetailsPoquet Auto
Authorized EpicVIN dealer
55422, Golden Valley MN
Check DetailsPoquet Auto
Authorized EpicVIN dealer
55422, Golden Valley MN
Check DetailsPoquet Auto
Authorized EpicVIN dealer
55422, Golden Valley MN
Check DetailsPoquet Auto
Authorized EpicVIN dealer
55422, Golden Valley MN
Check DetailsPoquet Auto
Authorized EpicVIN dealer
55422, Golden Valley MN
Check DetailsPoquet Auto
Authorized EpicVIN dealer
55422, Golden Valley MN
Check DetailsPoquet Auto
Authorized EpicVIN dealer
55422, Golden Valley MN
Check DetailsWhat’s more, Poquet Auto of Golden Valley has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Poquet Auto. Check out the listings today to find the right car for yourself. Poquet Auto is definitely the best place to buy used cars online.
John Wehler
Nov 23, 2016
My second purchase from Poquet in three years. Sales is not pushy, lets you look without pressure. There are so many serious customers that the sales force doesnt need to harass you. The cars are all about the same level of quality and mileage, no junkers to weed through. Nice web site to do your preliminary shopping. All costs are in the final number no surprises. When I need another car I will return to them.
Ann B
Nov 20, 2016
I recently purchased by third vehicle through Poquet Auto. They make the process so easy and painless. And no pushy sales experience. I appreciate that I can do my test drives without a sales person and they don't try to talk you into the add-ons. Plus I always feel like I'm getting a quality used car at a great price. Their service is beyond compare. I worked with Shaun Elling and she was very helpful and got me through the purchase, trade-in and financing flawlessly. I couldn't ask for a better car buying experience.
Patrick Spartz
Nov 8, 2016
If you are in the market for a high quality pre-owned auto there is only one place to look -- Poquet Auto -- and there is only one person to deal with -- Shaun Elling. I highly recommend this auto dealer to all my family and friends! Thanks, Shaun.
Thomas Heiar
Nov 3, 2016
I had not heard of the dealership until my girlfriends parents told me they purchase all their vehicles from Poquet. I was not looking for a new vehicle, but knew I wanted something with All Wheel Drive, I went in thinking I was just looking but feel in love with the Juke they had. They also gave me a really great price for my trade-in. I worked with Shaun and she was wonderful in helping me finance and guiding me through the buying process with no pressure to commit. I also spoke with a Poquet technician about advantages of the Juke and general wear and tear questions regarding the vehicle.Overall a great experience, they have very nice gently used cars and for someone who was not looking to buy, I was extremely happy with the service and vehicle selection and price.
Kristine L
Nov 1, 2016
Poquet Auto is a wonderful establishment and Shaun is great! Love how you can stop by any time to test drive vehicles of interest without any hassles or pressure. Something to take pride in. All dealerships should be this way. Even after finally making a decision to purchase and taking a peak at yet another, Shaun totally offered for me to test drive it to ensure I was happy, but there was no need! Love my car and would never hesitate to purchase another when the time comes. I fully recommend to others. All personnel are pleasant. Know of other totally pleased customers too and understand why! Thanks Poquet! :-)Having just purchased, have not had a repair, but can only assume it would also be a great experience.
CathyOMN
Oct 19, 2016
I recently purchased a used car from Poquet Auto in Golden Valley. I had been referred there by previous customers who had great things to say about their sales and service experiences. The cars on the lot were in great condition and the no-pressure sales attitude made car shopping much more enjoyable. Shaun Elling was my sales person and I would definitely recommend her to anyone in the market for a new car. The service at Poquet was outstanding as well. I am confident that the staff at Poquet will continue to be available to answer any questions or provide any further assistance I might need in the future regarding my purchase. If you or someone you know are looking for a car I would highly recommend Poquet.
MNSota guy
Oct 4, 2016
This was our second Poquet purchase. We knew which car we wanted and knew we'd get a fair deal at Poquet. Shaun Elling made the transaction fast and easy. I always recommend this dealership!
Sandy
Sep 26, 2016
We have shopped Paquette Auto a few times and have referred family and friends. Please ask for Shaun E.she will help you find anything you are looking for. I just purchased a 2013 Nissan Rogue and love it! After shopping other dealers Shaun found the perfect vehicle. Great customer service and a pleasure to work with. Will definitely refer anyone and use Paquette if need to buy another vehicle.
T J
Sep 26, 2016
Poquet offers quality cars and supports with exceptional service. Shaun is excellent on detail and has perfect follow up. We have bought cars sight unseen with the dealer delivering the car to Florida. Poquet is a great place to purchase a car.
Phelan
Sep 9, 2016
I worked with Shaun Elling, who was fantastic! She made the car buying process super simple and straightforward. She helped narrow down the cars to look at quickly to those in my price range and I ended up leaving Poquet with a stylish, gently used Nissan. They made what I expected to be an extraordinarily stressful process much more manageable. Everyone else I worked with at Poquet was great, too, and I really enjoyed working with them all!
John A
Sep 6, 2016
Recently bought a car at Poquet. Excellent experience!
Lynn Levine
Sep 1, 2016
I worked with Shaun Elling on a recent car purchase and it was a pleasure. All Poquet salespeople are wonderfully honest, supportive, and low pressure. but Shaun stood out even in this group.This is my first time working with Shaun but it is the 4th time I have been involved in purchasing a car at Poquet.I love the fact that there is no haggling over price, and that you know you will be getting a fair price for a trade in. The most recent car I bought was a 2013 model and because I had concerns about the warranty running out Shaun suggested the Lifetime warranty. Everything has gone smoothly with the two cars I bought and with the two cars family members bought. There is a security to buying a car in Poquet that I do not feel any other car dealership. I have had absolutely no problems, but I have confidence that if I did, I would get great service and the warranty would be honored. The service people are just as wonderful and helpful as the salespeople.
Wendel
Aug 29, 2016
I had a very positive experience, from the first minutes walking in the door, . . to the test drive, sales experience and great pick up service. I will return for future vehicles!
Bob C
Aug 10, 2016
Shaun's very nice and straight forward no pressure at all. Replaced the battery in the Jeep I bought no problem and fast..221+ reviews and 5 stars says it all!
Tennille
Jul 21, 2016
I bought a 2012 kia optima sx from this dealership. It was a great experience. We got to take the car for a test drive on our own and the loan process was quick and easy. It was great working with Shaun. I will definitely come here again looking for my next vehicle.
Mario P.
Jul 12, 2016
My experience with Poquet auto was stellar throughout. My sister was with me the day I was looking at autos and we had pulled into other dealers but never even got out of the car. My stomach was churning thinking about my high pressure drive up the price experiences in the past. We finally looked at each other and said " let's go to Poquet. " The best decision we made that day! Their focus is All about you. No pressure, hospitality, down home service, and quality that can't be beat!
Amy B
Jun 21, 2016
Greatest place! All employees were fantastic and Shaun Elling made everything simple and smooth for us! Love my car too!
Andrew
Jun 18, 2016
By far the best car purchase experience I've ever had! I arranged to have the car shipped to me in the UK from Poquet in MN. I'd been looking for a Camaro for many months when the right one came along at Poquet. These cars are very rare in Europe so wanted to import one myself. Part the reason I hadn't found one before was I wasn't satisifed with other dealers (since I would be dealing remotely). The experience with Poquet (and Dan in particular) was first class and highly professional. Dan was so patient with all my questions about the process and always willing to help. It was a fun experience shipping the car half way around the world but working with Dan and Poquet took the worry away. I wouldn't hesitate to buy a car from the US again, but only from this dealership. Thank you! PS Will be posting some pics of the car now in the UK soon!
MD
Jun 16, 2016
We purchased a used Toyota Highlander from Poquet after reading reviews of this dealership on-line. We drove 4 hours to Minneapolis to do so and would do it again. We found the sales department to be open and honest. When there were minor repairs to be done after we bought the car, the service department fixed it for free with no objection of any kind. (It was within their warranty period.) The property is clean and professional. All the used vehicles on the lot are quality. Cars can be viewed on-line. What's not to like?
Janet Egan
May 21, 2016
Poquet was very impressive from the moment we walked through the door. It has such a welcoming atmosphere. Buying a car has always been an unpleasant experience for me. But Shaun was fantastic from the first moment and throughout the process. She actually made it fun!! She was extremely knowledgable and patient with no pressure at all. I felt like she handpicked the perfect car just for me. And thanks to Shaun I just really love my Maxima!!! It was really such an enjoyable experience
Allen R
May 15, 2016
Before I arrived, I checked out there up-to-date inventory online and knew they had a couple cars of interest. They let me test drive any car on the lot with no hassles. It only took a couple minutes for Shaun to figure out what I was looking for and she was very knowledgeable about each car I drove. After I decided on a car, the purchasing experience was great. It only took a few minutes to reserve the car for a couple days, and just a few minutes when I picked up the car. The was a great experience compared to other vehicles I've purchased. I will purchase a vehicle with Poquet again.
Mr. J.
May 11, 2016
I have bought several ocars ver my lifetime, but never have I been more satisfied with the experience I had purchasing a used Lexus through John D. at Poquet Auto. While looking at cars online, I remembered Poquet Auto's reputation for selling great cars in perfect condition with low miles. When I looked at their inventory, I found the car I was looking for. After emailing Poquet, I received a quick response which was my common experience whenever making contact with them. When I met John, I was impressed with his background knowledge of the previous owner. I needed to trade my own car in and knew in my mind approximately how much the car's value with. John was right on after looking at my vehicle and we struck a deal. From there, things were easy and all the people I met were wonderful to deal with. From the detailer of the car to the person in charge of filling out the papers, nothing could've been easier. I have nothing but praises for the Poquet Auto dealership and my sales person, John Doberstein. I will do business with Poquet again!
Tony
May 10, 2016
This is our 5th car from Poquet. This is how car buying should be! Totally up-to-date information about the cars in stock on their website! Great cars! Good selection! No pressure! Information when needed! No typical dealer games! I recommend Poquet to anyone who tells me they are looking for a car. Our experience at Poquet has been so positive that I just want to tell others what car shopping can be like. Shaun is absolutely a pleasure to deal with. After Poquet, I just don't feel it is worth the risk or hassle of dealing with a regular car dealership. Thank you Poquet!
Tami
May 9, 2016
Shaun & Poquet are awesome! Can't believe I'd never known of this dealership that specializes in single owner/no accident vehicles. After getting T-boned by a large pickup running a stop, I needed to replace my totaled Mazda 3. I searched for this model only and, luckily for me, Poquet had a 2013 in house that I'm now loving. My car was so fairly priced for the low mileage, below blue book value, and is in excellent condition. After the traumatic accident, I needed a car quickly and was literally stunned by the amazing Poquet. Shaun understood what I was going through and gave me the gentle, no pressure customer service I truly needed. Was so glad to hear they'd been a local business for so long (1987) and was so impressed with Shaun and Poquet. After seeing what my car looked like at the body shop when cleaning it out, knowing I was getting a 'clean' car was especially important. You can get your used car with complete confidence at Poquet. Luckily for you, you've seen the reviews.
John and Mary O'Rourke
May 6, 2016
This was the second car we bought from Shaun. Our first experience was so good that we bought our second car online while out of town. The ease of doing business and the no pressure sale is a very pleasant way to buy a car. Thank you Shaun! John and Mary O'Rourke
Marlene D.
May 2, 2016
We have purchased many cars from Poquet. We have highly recommended them to many of our friends and grown children, all of whom have purchased cars from them. Amy was terrific to work with! She was patient and understanding of all of our travels. There was absolutely no pressure. She found us a car that we love. We will always buy cars from Poquet! Thank u Amy for making this a fun experience!
Jeremy
Apr 26, 2016
We worked with Shaun Elling, had an excellent buying experience. Handled everything in a timely manner, answered all questions, and was not trying to force a sale. We would definitely go back and buy again and recommend friends and family to go there as well.
Lexus
Apr 21, 2016
Great customer service, no pressure, lots of inventory, and great pricing. Need I say more.
James L.
Apr 19, 2016
I went to Poquet on the recommendation of several friends and family members who assured me that not only did this dealer offer the best used cars at the lowest price, but that the sales staff would not pressure. They were absolutely right. I worked with Shaun E and she was fantastic. We talked through what I was looking for in a vehicle and showed me a variety of cars. There was no pressure to buy, just a genuine interest in helping me either find my next vehicle. Because Poquet was my first stop of the day, I thought I would do more shopping and likely find a better deal. I didn't and ended up going back to Poquet, glad the car I wanted was still there. I will absolutely be recommending Poquet to everyone and will likely be back for my next vehicle. There was no hassle, no pressure, and no problems. Top to bottom the best dealership I have worked with so far!!
Maryanne
Apr 18, 2016
Like many people, I'm not a fan of car shopping. Working with the people at Poquet is such a game changer. Shaun Elling was wonderful to work with and made my car buying process so easy. She is both very knowledgeable and very personable. Dave Martin was also very helpful to my car buying experience. From beginning to end, everyone I met could not have been nicer or more accommodating. I wouldn't hesitate to recommend Shaun, and Poquet in general, to everyone looking for a fair price and a great car buying experience.
TheD
Apr 4, 2016
My experience at Poquet Auto was exceptional! While I did not end up purchasing a car because of recent financial issues due to Costa Rica expenses, I was still pleasantly impressed with the workers. The workers at Poquet Auto always made sure to take care of my needs FIRST, SECOND, THIRD, FOURTH, etc. etc. If my financial issues DO NOT remain the same, I do not wish to remain carless. I will absolutely 100% purchase a car from Poquet Auto.
JAnderson
Mar 29, 2016
Recently purchased a Jeep Cherokee from Shaun at the GV location. Buying from Poquet was great, let you test drive the vehicles w/o showing a license, not pushy, and loved the ability to see all vehicles online first-great info on each vehicle with many photos. Poquet offers great quality used low mileage vehicles with 60 day warranty. Shaun was excellent to work with, as were the other staff!!
Frank A.
Mar 27, 2016
This was a good experience all around. Good friendly people offering good options without being pushy or making you make decisions that you are not comfortable with.
Heather Davis
Mar 21, 2016
Fast and easy, great experience, friendly staff. We will be back.
Kathy B.
Mar 21, 2016
As easy as pie!! No hassle, great price and wonderful sales associate, Shaun. Try Poquet you won't be sorry.
Lisa
Mar 15, 2016
This is the second vehicle we have purchased from Poquet. they are very dependable and reliable. Great cars. Thanks Shaun for making it so easy.
Shelly
Feb 24, 2016
Buying a car at Poquet is as simple as walking into Target to buy kleenex. You walk in, tell them what you're looking for. You test drive, talk and buy a car. No messing around with the price or trying to confuse your "trade in" with the cost of your new car. Just a simple straight forward transaction. They will buy your old car, or help you donate it. Shawn was wonderful. Knowledgeable and easy to deal with.
Bob
Feb 22, 2016
My wife and I just purchased two cars from Poquet Auto. John Doberstein was our sales person and he was very helpful, no pressure and answered any questions we had regarding the vehicles we were looking at. We test drove five vehicles and the precess couldn't have been easier from start to finish. I will buy my next vehicles from Poquet!
Kent Smith-- Poquet Auto fan and enthusiast
Feb 19, 2016
I recently bought my third auto from Poquet Auto Sales: the first auto from Shaun Elling in 2007, the other two from Dan Kruse. Both of these wonderful persons treated me with genuine respect and courtesy-- likewise everybody at Poquet Auto! All the vehicles seem to be "hand-picked" by their excellent buying staff, so that the customer is the happy recipient! Poquet has the humanistic model for the car-selling/buying experience-- they have turned it into an art! What a pleasure to purchase three cars from Poquet Auto! I mention only them whenever somebody says "I hate buying cars! Do you know a good place?".
Fred's SUV
Feb 18, 2016
Recently purchased another vehicle at Poquet Auto. The sales person, Amy Cook was fabulous to work with, and made the entire process a wonderful experience. She is very tuned into what the customer wants and needs. We discussed all of the parameters for purchasing that were on my wish list.The only item that I requested was a trailer hitch, and she indicated that they could out source, or we could order and have the service group get it installed for me. Extremely helpful through out the entire process, with the closing taking only 10-15 minutes. Again just straight up business, and I will continue to recommend the Dealership to friends and co-workers. Thanks, Amy you did Great !! Fred King
Batgirl
Feb 12, 2016
Overall great experience. Shawn is very knowledgeable, personable, organized and has great communication skilks
Deck0036
Jan 14, 2016
Worked with Shaun Elling to buy a new SUV recently. It was a wonderful experience. No pressure tactics whatsoever, and the inventory gave us everything we wanted to choose from.
ebrandenb
Jan 14, 2016
I worked with Amy recently to purchase a new car. It was very easy and she was very helpful without being pushy. I didn't find what I was looking for on my first trip there, but she stayed in contact with me via email/text and let her buyers know what I was looking for and made a great recommendation on a car I hadn't even thought about and so far I love it. There's no negotiating of prices which is nice, and the paper work and test drive process was very quick and easy. They also will do all of the maintenance on your car as well which makes it even easier. I will likely be buying more than just the one car from Poquet.
lydia
Jan 1, 2016
I was able to get so much information from Shaun before i even got there it was just easy to go with this dealership. The customer service is above par. Better prices than the dealership highway. What i liked most is nobody is rushing you to buy.
FirstTimeBuyer
Dec 28, 2015
I am originally from Minnesota, but had recently moved to Colorado. I was in need of a "new" vehicle but not being able to afford a brand new vehicle, I opted for a pre-owned which led me to Poquet. My parents had purchased from Poquet a few years back and had a great experience. After looking at dealerships in CO, that if I was going to get a pre-owned vehicle is needed to be from somewhere I could trust. While my parents helped out with a lot of the process, since I couldn't go back and forth, it was still a painless experience for us all. Amy kept my parents and myself informed every step of the way and helped me secure the vehicle all they way from CO so that when I was back in MN I could come in to the dealership to finalize purchase. She worked with parents when they test drove it for me and answered all our questions and gave us estimates on my trade-in. The staff an Poquet that worked on helping me secure financing was wonderful as well, calling me with updates and options and handling the entire process with my approval. This was the first vehicle i've purchased on my own and I couldn't be happier with how painless the process was. When I finally got back to MN to finalize the purchase, they had my vehicle cleaned and ready to go. The entire process that day took 30 minutes. I never thought I would be this comfortable with purchasing a vehicle, but Poquet made it possible! THANK YOU! Loving my "new" vehicle!
Randy & Karen Pick
Dec 16, 2015
Another great buying experience at Poquet. Shaun Elling was great to work with! This was our 3rd car we have purchased with Shaun and she has made each purchase stress free and very enjoyable. I would highly recommend Shaun as the sales person to work with when buying a car at Poquet!
Michael Hess
Dec 8, 2015
This was my first purchase from Poquet. Shaun made the entire process painless. A quality car at a fair price delivered to my door with a full tank of gas. This is the only way to car shop.
David&Kathy
Dec 7, 2015
We recently purchased our car from Shaun Elling at Poquet Auto and absolutely loved the hassle-free car buying process. This was our second car we've purchased through Shaun, and third overall from our family. While Poquet provides an excellent selection of vehicles and competitive pricing, most importantly, they have the best sales staff I've ever interacted within the auto industry. Shaun is a consummate professional, who takes care of her customers with the utmost personal care. For example, I had noticed one of the parking lights were out shortly after we purchased the car. After contacting Shaun, she made sure the service department would take care of this issue immediately. I would highly recommend Poquet Auto and Shaun for your next vehicle. Thanks for making our car buying experience so simple!!
KCSands
Dec 1, 2015
We had a great experience buy our Hyundai Sonata with Shawn. She and her associates were very helpful through our process and we felt no pressure at all.
Wando
Nov 30, 2015
Shaun was very professional and informative on our car purchase. We are very proud to own and drive our great RAV4. Our grandson, a first car buyer, was very impressed with Shaun in getting him a great car and getting him thriugh the buying procress.
Diana&Steve
Nov 28, 2015
Very happy with the performance of my new car. I also liked the staff and the financing was very easy.
Perry W
Nov 28, 2015
This was my first time purchasing a vehicle from Poquet and not the traditional dealership. Shaun Elling was honest, presented a no pressure approach and wanted to ensure that we purchased the car that was right for us. The entire Poquet staff was professional and courteous. It was such a smooth process and Poquet will definitely be my dealer of choice in the future.
Linda T
Nov 22, 2015
I just made my second vehicle purchase from Poquet and have come to believe this is the best place you work with to buy a used car. I highly recommend working with Shaun Elling. This was the second time I worked with her and she makes the whole car buying experience very easy. I was looking for a very specific make and model of a car that they don't get on a regular basis; however, Shaun kept her eye out for me for months and contacted me as soon as they got one in. She was very patient and low pressure, letting me test drive the car on 3 different occasions to decide. I am absolutely thrilled with my purchase. The whole atmosphere at Poquet is very different from any dealership you will work with. It is entirely service oriented and they stand behind the quality of their vehicles. I've heard from many other people about the great service they've received from Poquet as well. Please check them out - you will be amazed.
Deanna
Nov 19, 2015
Shaun Elling and Poquet are first class all the way! This was my first car purchased from them and definitely won't be my last! We showed up on a Saturday morning to look at a particular vehicle and drove two others as well. All the cars are open, so it was a joy to sit in a variety of vehicles. Shaun was friendly and easy to talk with and had a no-pressure approach. We test drove the vehicles on our own and Shaun had my trade-in vehicle evaluated while we were testing driving. I was not ready to make the decision yet, so she sent me off with a detailed packet of information including the car fax, vehicle specks, financing options, etc. After visiting two other dealerships that day, I realized that the Toyota Venza at Poquet was for me, so I called and purchased it that night. I love Poquet!
Uldis & Pat
Nov 12, 2015
Great car-buying experience with Shaun Elling. Shaun had been recommended to us by our daughter who bought a car from Shaun/Poquet this past summer. We knew what car we wanted and checked the Poquet website. They had a very low mileage 2015 vehicle coming in. We contacted Shaun and from there on it was a non-pressure, very efficient buying experience. The vehicle was reasonably priced, and she gave us a fair price for our nice trade-in. We live 150 miles from the Poquet dealership and the drive was worth it. The new car was spotless and we decided to purchase the vehicle after a test ride. The business end of the purchase was quick, very efficient and pain-less. Just an all-around great experience. Poquet has some great vehicles at very reasonable prices and the buying experience with Shaun was second to none.
Jonah N
Nov 11, 2015
The Poquet experience is unlike any other car dealership. The people - I would specifically recommend Shaun Elling - are friendly, courteous, and efficient while being nowhere near overbearing. The test driving process is very independent and efficient and gave me as a consumer the chance to discover and come to a decision on my own without any pressure attached. I loved working with Shaun, and will be returning to work with her again in the future. If you're looking for a great selection of used cars in great condition, don't mess around with other dealerships - go to Poquet Auto and leave happy.
Satisfied Customer
Nov 5, 2015
This is my second purchase with Poquet and I will continue to purchase from them. Shaun was great to work with. She answered all my questionsand really worked with me to get the car I wanted. They had exactly what I was looking for and I appreciate the no pressure atmosphere. It was actually fun to buy a car!! :) I highly recommend Poquet Auto, whether this is your first car purchase or your 10th. They have a fantastic team. I've been driving my new car for over a month now, and couldn't be happier.
G Cerri
Oct 20, 2015
What can I say...forget everything you know about car purchases, dealerships, and car salesmen this is what you were looking for. The guys at Poquet Auto know how to make you feel at home and make the experience of purchasing a car a relaxing one. I highly recommend to go and look at their cars, even if you are just window shopping. I was really impressed with their inventory and professionalism. Also I used them to service my car; they were on time for my appointment and delivered an excellent quality in their work. Kudos Poquet Auto! In the future I will definitely keep you in mind and also I will recommend you to my friends.
SoulTonWheels
Oct 7, 2015
This place is amazing. I was looking to purchase my first car and was referred to Poquet by a colleague whose family has purchased a few cars from them over the years. After such great comments about the quality of the cars and service. I chose to stop looking at other car dealerships. Also, I had been worried about finding a car that was used and reliable from a trusted seller. From the moment I walked in I felt welcomed and like family. No pressure to make a descion or to buy the same day. I test drove a vehicle that I had been researching and loved it. Shaun showed me all the facts about the car (I love that it was straight from a dealership and had been only used as a dealership car not for sale or lease). I worked with Jim in financing and he definitely worked hard to get me the best loan. Many of us have school and medical debt so it can be hard to find the loan that you need that has reasonable terms. His background in the field definitely worked in my favor as he worked to negotiate on my behalf. If you want new car condition with warranty and used car prices go to POQUET.
Paul T
Sep 28, 2015
Buying a vehicle has never been easier. I was able to test drive several vehicles at my own pace. John helped me to find exactly the vehicle I was looking for at a great price. And it really looks and runs like brand new, without the new-car price!
Malcolm
Sep 22, 2015
This is the third vehicle I have purchased from Poquet through Shaun's guidance and assistance. As always, she is pleasant, patient, helpful answering questions, and ready to provide test drives of vehicles being considered. I always appreciate her professionalism and no pressure approach that makes cur buying so rewarding.
Patty
Sep 10, 2015
This was the best experience I've had purchasing a car. I've never enjoyed needing to shop for a different car. Shaun was so kind and accommodating, she made it pleasant. Thank you Poquet for help purchasing our new car.
MEJ
Aug 27, 2015
Aug. 2015 This was my 4th purchase from Poquet. I really enjoy the Poquet experience and am pleased with the value and the service. Shawn is a great gal to work with! She is very professional and well informed. I would highly recommend Shawn and Poquet.
KH
Aug 10, 2015
We just purchased our 3rd vehicle from Poquet Auto. It is the fairest and simplest way to buy a vehicle. I can't express the gratitude we have in Shaun and everyone at Poquet for their unparalleled service and professionalism. We look forward to working with Poquet the next time we are in need of a vehicle.
Ade
Aug 3, 2015
We have just purchased our fifth car from Poquet Auto. We always have been completely satisfied with the cars and the service they provide. We have recommended Poquet to many friends and relatives over the years, and they all have thanked us. This time Shaun helped us with the purchase. She is a great professional with a personal touch. Thanks to all who made the experience a great one.
Sharon
Aug 3, 2015
The entire staff at Poquet Auto is great. They respond to any of your concerns in record time. It was a pleasure to buy another car from them. If you want value and quality, go to Poquet Auto.
KtM
Jul 20, 2015
Poquet is a quality dealer with integrity. I have purchased two cars from them in the last year and their service and attention has been second to none. I worked with Dan Kruse on the buying process, and he was quick to provide help and service when needed. I highly recommend them, as they stand behind their cars and don't pressure during the buying process.
Tina
Jul 16, 2015
I heard about Poquet from a friend so I went to check out cars on a Saturday morning. I had not purchased a car in ten years and had no idea what I was looking for. Shaun was amazing and spent the day showing me over 10 cars! At the end of the day I had narrowed it down to which car I wanted but the options they had in stock were not the right color and did not have all the technology I wanted. Shaun told me not to settle and that she would find the exact car I wanted in my price range (yes, a sales person sent me home with no car!) And sure enough - a few weeks later she found my dream car! They cleaned it up, removed a few scratches and then it was just like new! Fabulous experience - no pressure buying experience. It was great to be able to go to one location and pretty much test drive any type of car - they have everything!
Martinka Family
Jul 7, 2015
Because of our tight budget, but also high expectations of a robust and reliable vehicle, we are typically a tough bill to fill. The Poquet team worked hard to find a vehicle within our specifications. There was an obscure, not-easily-identifiable problem with one of the electronics, and Poquet was very gracious and accommodating on fully and quickly taking care of the issue. A great team over there!
Bob
Jun 26, 2015
Dealing with Shaun Elling was a pleasure. Besides the fact that their pricing is extremely competitive Shaun made the process about as enjoyable as one can make it. I will definitely go to her next time I'm in the market for a car!
ej2013
Jun 26, 2015
My experience at Poquet Auto was phenomenal. I felt like Shaun cared about getting me the car that was right for me, without pressuring me to make a decision the first time I visited. In fact, I went back several times to test different cars, and everyone was patient. As a first-time car buyer, this was great for me. If you're looking to get something the first time you visit though, they will definitely have something you will like. The range of options at Poquet is great, and I was able to find an excellent car in excellent condition for a really great price. Above all, the service at Poquet is what will keep me buying from them in the future. Thanks to Shaun and everyone at Poquet for such a great experience!
Kevin Goldrick
Jun 26, 2015
Great company to work with ! Our family and friends have purchased a total of (5) cars and the experience and service has been great every time. Thanks again
Bart C.
Jun 23, 2015
I had an excellent experience at Poquet. I really appreciated the knowlegeable, calm and personal way in which I was treated by Shaun, my salesperson. (And by the other people I met.) Her approach made me feel that she trusted me to make the decision that was best for me. I also liked being able to see and test cars of different makes, all of which appear hand-picked, and I liked being able to test drive on my own. Overall, I felt that I was at a boutique selecting from the best cars and dealing with people who have the highest concern for the customer being happy.
Sheldon
Jun 22, 2015
Great experience. No pressure and very responsive. Everything went as planned, would definitely recommend buying form Poquet. Thanks John!
ct
Jun 8, 2015
I was referred here by a friend and was not disappointed. Shaun from the Golden Valley location was so nice and helpful. This was my first car purchase and I had so many questions. But she answered every one and followed up with me on a regular basis. All their cars are top quality and you can tell that is their top priority. I've had my car for a couple of months, and I am extremely happy with it. Great quality. Great service. Great people. You couldn't ask for a better place. And I will definitely recommend this place to anyone.
DaveJR
May 29, 2015
I had seen Poquet from the freeway for years but didn't know anything about them until I happened on their website while surfing for cars. I wish I'd known about them ten years ago! They replied promptly to my inquiries about particular cars and followed up with offers to assist me in finding what I wanted. There was no pressure to "buy now." Dan was extremely accommodating, helpful, well-informed, and straightforward about pricing. The Poquet price was fair, competitive with the market, and made even more attractive by the offer of a very generous trade-in allowance. The vehicle I purchased was much more car than I could, or even would, have purchased new, but it's beautiful and was in pristine condition--clean, well-equipped, low miles, and everything works--except for some minor hail damage from a recent storm which Dan made sure was fixed prior to delivery. Sarah, who closed the sale, was cheerful, affirming, and efficient. She's obviously done it many times but still treated us as valued customers. I can't say enough about this company; I wish I were younger because I would absolutely be a repeat customer!
Happy in Golden Valley
May 25, 2015
I recently purchased a BMW 5 series from John Doberstein. I enjoyed the easy going, low pressure environment. John was great. Instead of overbearing ride-alongs, they give you the keys and let you take your time with the car - in peace. Probably the best part of the whole experience was Poquet gave me a very competitive price for my trade-in. The entire transaction was silky smooth. Very happy I didn't buy a new car from a dealership. My gem is fully-loaded with low miles, and I paid about half of the original MSRP. John and Poquet are highly recommended.
LovemyTouareg
May 23, 2015
We worked with both Shaun and Chuck and both were outstanding. I have never test driven a car where they hand you the keys and say "come back and let me know what you think." No one else in the car but me to really get the feel for the vehicle without someone trying to 'sell' it to me. They gave us a great trade-in value for our car and I appreciated the no-haggle price policy. We already have plans to buy our next car through Poquet.
Sue B
May 21, 2015
This was the second car we have bought at Poquet. Both times the process was outstanding. Shaun was the sales person both times and she really listened to what we wanted and needed! Highly recommended Poquet and Shaun for all your car buying.
Doug and Danna Elling Schultz
May 16, 2015
We had great customer service at Poquet! Shaun is such a joy to work with. She is knowledgeable about vehicles and listened to our needs! We will only buy cars from Poquet from now on!
Prairie Rose
May 11, 2015
I had settled on buying a new SUV, but when I test-drove the one I thought I wanted, I didn't like it at all; it was smaller than I thought it would be and more expensive. So, I went online and looked at what Poquet Auto had to offer, and I couldn't believe the selection. I also couldn't believe how much information there was on the website about each vehicle. An online "chat" with John Doberstein convinced me to visit the location; he was friendly, but never pushy. The next day I went there, saw the SUV I had seen online (and it hadn't been sold yet, thank goodness!), and I purchased it. The whole transaction was speedy and low-stress. I would highly recommend Poquet Auto to anyone looking for a new vehicle!
Diddlyv
May 5, 2015
I recently purchased a 2012 Audi A7 from John Doberstein of Poquet Auto. This was a long distance transaction. John found a car that was very very close to my ideal A7. Poquet replaced all 4 tires on the car with Pirelli P7 All Season Plus V rated tires, took the car to Audi to have a recall applied prior to my picking it up. The entire sales transaction was coordinated with a phone call or two and a few emails. When I arrived my soon to be car was all gassed up, detailed and ready to go. All the paperwork was ready for my signature, John even faxed the sales contract to someone for me. The car was absolutely as advertised and described to me. The service was excellent. I was in an out in less than 45 minutes.
AudiA5
May 1, 2015
My wife and I recently perused the lot at Poquet Auto. Wow, what a difference at this dealership. They obviously have a low-pressure approach at this place and we really appreciated it. We were able to walk around and check out a lot of cars with no pressure whatsoever. Shaun Elling is the salesperson that ended up helping us out. She is the perfect combination of low-pressure and helpfulness. Any car we were interested in, she would grab the keys and let us take it for a spin. We ended up buying from her and would recommend her and this dealership to anyone looking.
Christine
Apr 14, 2015
I can't say enough abuot Poquet Auto- Seroiusly- no Lie!!! I am 52 years old and been bought many cars in my life time.- This is the best place I have ever bought a car from. The whole staff is awsome (if you don't beleive me - check them out) from sales to service dept. They always remembered me- which speaks volumes to me- they are freindly and always makes sure that I am satisfied. They have great cars- My last purchase (3rd CAR) was a 2014 Impala- LOVE IT!!! I have purchased imports too.... Shaun is so freindly and really listens to my needs. Never pushy and always patient, she even checks in wth me to see how my car is doing. She goes above and beyond....and I never felt pressured. I absoultly will NEVER go anywhere else to purchase a car... I am always recommending Poquet to everyone- seroiusly!!! CHECK IT OUT.... I BET YOU WILL LIKE IT TOO :-) thanks Shaun and Poquet staff
Steve
Apr 14, 2015
Our family (including some out of town) have purchased cars from Poquet over many years. Shaun Elling has become our "go to" person, primarily because of her knowledge of the vehicles in their inventory and the ease she adds to the whole process. We have recommended her to many friends who, once they understand the Poquet concept, regard this as their first--and often only--stop in the car buying process.
Sheri S.
Apr 7, 2015
I recently purchased my second car through Shaun Elling at Poquet. Shaun is so easy going and easy to talk to while also being upfront and professional. The whole experience with Poquet from stopping in for a test drive to signing papers is comfortable and seamless. Go experience it for yourself :) I marked quality of repairs as no applicable because I have not had to use the service center yet.
Matt F
Apr 4, 2015
This is low-pressure, easy, and reliable car-buying. Poquet always has excellent cars at very reasonable prices. Shaun was friendly, knowledgeable, and personable, without being the car salesperson stereotype many car dealers have unfortunately earned. I highly recommend Poquet for people looking for a decent well-priced used car in a comfortable, low-pressure atmosphere. Thanks Poquet, love my new used car!
Cynthia
Mar 27, 2015
I can recommend Poquet's. The service was professional, courteous, and efficient from start to finish. I went on a Saturday, and watched the salespeople juggle many clients proficiently. I was happy with the price of my car, and found the entire experience to be smooth and worry-free. Since demand for certain cars may exceed supply if you have your eye on a particular model, I suggest that when you see what you want, make haste to buy it.
Tony
Mar 26, 2015
I recently purchased my 4th auto from Poquet. The people make the difference. They are professional, courteous and knowledgeable. If you are looking for a newer used vehicle, stop by one of their locations. You will be treated very well.
Professional Dad of 2
Mar 21, 2015
We just bought our second car from Poquet and the second experience was even better than the first. We worked with John Doberstein and were continually impressed - never pushy, always transparent, very helpful. The experience was great and contained none of the typical dealer tactics to move things towards a purchase. Our first experience was so good we came back again and will not go back to buying a car any other way again.
The Big Guy
Mar 20, 2015
Just bought a 2014 Ford Expedition. This is the fourth vehicle my family has bought from Shaun Elling at Poquet in Golden Valley. Fast and easy, from looking at them to buying them. Broad selection, they know about what they sell. Every part of all of our experiences has been a pleasure.
JoeD.
Mar 19, 2015
This was an absolutely great car buying experience all be it a little unusual. I had selected and purchased a car from Poquet. The purchase went flawlessly. However, a few days later found out the car had some prior damage that was not on the carfax and Poquet did not know about it. I informed them and they immediately, without hesitation, stood behind their word about the quality of cars they sell. They took the car back and gave me a loaner car to drive until I found another car that I wanted. Everyone I was involved with was fantastic. The salesperson, finance person, manager and even the owner helped me consider a replacement car. They put no pressure on me to rush into a decision. They didn't try to convince me the other car was going to be "OK". Not a single time. They were concerned and very apologetic that the issue existed. When I first discovered the issue I was fearful I made a huge mistake, but what I found out is that this is a dealership with high credibility and standards. I am so impressed how they handled this very rare/unusual event. I will always go back to Poquet for my future car buying needs and I will recommend them to anyone I know looking for a high quality, low mileage pre-owned vehicle.
San Miquel
Mar 13, 2015
Worked with Shaun Elling who is awesome! My wife worked with Shaun to pick out a car and all I had to do was sign on the dotted line. Total confidence in buying a car from Shaun and Poquet Auto - know they will be there if we need anything.
Sister from another mister...
Mar 13, 2015
Shaun is an amazing professional, dedicated and knowledgeable sales rep for Poquet Auto! Give her an idea of what you are looking for and she will find it and steer you in the right direction! Drove the car on Saturday, filled out the on-line finance application on Sunday, signed papers on Monday and picked up the car - in 15 minutes I was on my way for a colonoscopy. This car-buying experience made a "not-so-great day" turn in to an awesome day! Couldn't stop smiling! What an awesome buying experience! THANK YOU, SHAUN!! (and Sarah!) :)
Christine Stiff
Mar 4, 2015
I have bought 3 vehicles from Poquet through sales rep John Doberstein and have had nothing but great experiences. We also sent my daughter there for her car and my husband is always looking for a replacement for his vehicle. I love that there is ABSOLUTELY NO PRESSURE to purchase, no sales people chasing you down and the purchasing process is always a breeze. After my first purchase I wouldn't go anywhere else, the "dreading going to look for a car" has disappeared! John will also help find the car you are looking for if they don't have one in stock. Go there and just try it, you won't ever turn back!
Joshua
Mar 2, 2015
John Doberstein was the sales person that i worked with and he made the process every easy. their cars are priced right so i did not have to think if i am getting the best deal. I knew i was. John walked us through the process and it was every easy. The team there is very friendly and i recommend anyone look for quality cars, quality service and personable individual to visit poquet auto you will not be disappointed.
MIR
Mar 2, 2015
I bought my first car from Poquet. Shaun was so great through the process of test driving, showing vehicles, and then when I finally bought the car. She was knowledgeable and so easy to work with. I didn't feel any pressure to buy that day, but since I got such great service from Shaun and everyone else at Poquet I couldn't pass up the opportunity to buy my first car from such a great dealer!
Melissa R
Mar 1, 2015
At 52 years young, I bought my first car! - on my own! Shaun Elling was awesome - knowledgable, professional and really great to work with. I was referred by a friend to Poquet and they took great care of her too. There was a small problem that needed fixing after I had driven the car a few weeks and that was covered under warranty - fixed, with a free loaner and a follow up call to see if I was satisfied. Poquet is awesome and I would highly recommend Shaun to any woman (or man!!) who is in the market for a new vehicle!! Thanks for the awesome customer service and a great, fun car to drive!!
3rd kid = Minivan
Feb 26, 2015
Worked with John Doberstein to purchase a very nice and clean Chrysler Town & Country. Great experience. I got a nice van at a good price with a very easy purchase experience.
Impala Fan
Feb 26, 2015
Buying a car is never easier than at Poquet Everyone is very helpful and friendly. Things can move as fast or as slow as you like. No one every rushes you
Joseph
Feb 26, 2015
We just recently bought a Kia Sorento from Poquet, and received excellent customer service! After listening to exactly what we were looking for in a car, Shaun steered us to the Sorento. She was great at listening to what we wanted and helping us find the perfect car. We were in the middle of selling our previous car and Shaun was extremely flexible in giving us the time needed to sell our car, even though we ready to buy the Kia Sorento . We would highly recommend visiting Poquet and viewing their inventory. For excellent customer service and a friendly agent, ask for Shaun!
DLudwig
Feb 25, 2015
Shaun, our sales person, made our car purchase at Poquet auto a breeze and carefree.
Mark E.
Feb 24, 2015
I have bought four cars from Poquet. I will keep that up because they have the choices I want and provide a great car buying experience. Shaun Elling has taken great care in making sure we are satisfied.
JPD
Feb 23, 2015
I bought my truck from Shaun at Poquet Auto. She listened to me and was fantastic through the entire process! You can be sure I will be back!
M Vitelli
Feb 23, 2015
Shaun and the entire staff at Poquet are a pleasure to work with. Straight forward pricing and service that aims to please.
Shan Pan
Feb 23, 2015
I am a repeat customer to Poquet. My saleperson, Shaun, is very knowlegeable and helped guide me to the perfect car! The entire experience from the first greeting upon arriving to the final handshake when leaving is first class. I will continue to recommend this dealership to others!
Adam L
Feb 21, 2015
Great car, great service. Dan was excellent. He was very helpful, and patient. Would go back to Poquet and Dan for our next car. Thanks!
B and J
Feb 19, 2015
Dan made the buying process very easy. Everything was open and honest.
MJG
Feb 17, 2015
I have purchased two vehicles from Poquet. purchasing vehicles in the past was never a fun experience for me. In the future I will not buy vehicles any other way than the Poquet way. Truly a great experience. Thank you Poquet. Matthew Gelling
TB
Feb 17, 2015
Best car buying experience ever! No pressure! And I test drove a lot of the car in their lot.
JC
Feb 14, 2015
Poquet made the car buying experience super easy and stress free. I saw the car I wanted online, they gave me an estimate for my trade over the phone which made it worth my while to drive to the store. I literally completed the process including financing within 30 minutes. I picked the car up a couple days later (my choice) and it was perfect. I can't imagine buying another car anywhere else.
Carrie
Feb 13, 2015
This is the 4th vehicle I have purchased from Poquet Auto. Colin and his entire team continually provide excellent customer service and go well above to ensure I am very happy with my experience. They even went out of their way to make sure I had the correct set up in the rear for my dog! I tell all of my friends and colleagues about Poquet Auto, if you have not been to Poquet, you are missing a great car buying experience. Thank you Poquet, I love my new SUV!
Happy Minnesotan
Feb 13, 2015
Simply put, the best car buying experience possible. Chuck Wilson made me feel like there was no other customer in the world. He was engaged, professional and focused. Chuck listened with patience and answered all questions quickly and objectively. I would have a hard time buying cars from anyone else.In addition, the overall process of buying from Poquet is relaxed and pressure free. Great inventories, competitive financing and a full service shop under one roof! It is worth any travel needed to buy here.
Meg
Feb 12, 2015
This is not your typical car dealership and I will go back in a heart beat. We had a great experience buying our latest car from Shaun Elling at Poquet. Everyone is very helpful they appear to work with their customers as a team. If Shaun was busy at the moment someone else was there to help. There is no pressure, no "over-selling", no driving along with you as you test drive to tell you why you need this car. Pricing is straightforward and fair. I really don't think I'd ever buy a car from anywhere else.
Neal Buethe
Feb 12, 2015
We have purchased several cars from Poquet over the years and bring the family fleet in for servicing regularily. Poquet is just excellent in selection, buying experience and reliable repairs. Shaun Elling in particular provides personal, positive and no-pressure service. She is unfailingly pleasant, speaks honestly about the right fit for your needs ( not always the most expensive - even when I'm tending that way!) and truly makes it a pleasant experine, even if you hold off on a purchase. I will add that she was willing to be in on a secret when my wife bought me a red convertible for my 50th but told me we were picking up a plain old sedan until I got there for the reveal. I regularily recommend Poquet and Shaun.
Roxanne M
Feb 12, 2015
Thanks to a very patient salesman, John Doberstein, I am driving a car that I love. And best of all this winter, it has the heated seats I couldn't go without. I appreciated John's no pressure style and am recommending him to everyone who talks about needing to buy a used car.
Brad smith
Feb 11, 2015
This is the 2nd vehicle we've bought here and it won't be the last. Shaun Elling in Sales was a dream to work with. No pressure and very helpful with questions. They went above and beyond. Service was awesome also! I highly recomend them. Not in any way a Typical car Dealer
Joe Joe
Feb 11, 2015
Very impressed with the John Doberstein's level of service. Courteous, attentive, a real pro!
Rick M
Feb 11, 2015
I have bought five cars from John Doberstein in Sales. He is both knowledgeable and kind and will go out of his way to help you find the right car for your needs. Melissa, in the service department is also awesome. She is so helpful and does a great job of communicating with customers. I highly rate both sales and service. I'll never buy another car from any other dealership.
Happy Poquest customer
Feb 9, 2015
We have purchased several vehicles from Poquet, Shaun Elling has made these purchases a wonderful experiences. She answer all of our questions, but never pressure us. She followed up with us after we took our deliveries, and kept in touch to ensures that all our needs are met. Awesome, the next time I am in the market I will follow up with Shaun.
AJD
Feb 6, 2015
My experience with Poquet in general and Shaun Elling, their Sales Consultant, was a very good one. Elling was knowledgeable, attentive to my needs, and pleasant. I had selected from the inventory on Poquets website the car I wanted: a low mileaage, higher end used car with remaining factory warranty. The car was made immediately available for a test drive. Poquet gave me a very fair price for the car I traded in, and we closed the deal in short time. I went to Poquet on the advice of a friend. I am now telling my family and friends about my experience with Poquet and recommending that they visit Poquet for their future car purchases.
K Fort
Feb 6, 2015
We just purchased our second car from Poquet and Dan Kruse. Poquet has many options to consider and their standards are high. Dan is extremely knowledgeable, friendly and patient. He listened to our needs, was responsive and respectful of our situation. I am very happy with my experience and highly recommend Dan and Poquet Auto.
Mike F
Feb 6, 2015
We purchased our Mitsubishi Outlander Sport from Shaun Elling at Poquet. We love the car and appreciated Shaun's expert help in finding the right one for us. The buying process was quick and easy. This is our second purchase from Poquet, and we'll likely be back again someday. Poquet was recommended to us years ago, and we recommended Poquet to others.
NK
Feb 6, 2015
My family has bought all of our cars from Poquet Auto since 2007. We love going to visit Dan Kruse at Poquet, as he is always willing to help us, takes time to personally greet us, and even knows our kids by name! Even if we aren't in the market at that time to buy a car, we still like to stop by and take a walk around the lot. I typically hate the process of car buying, knowing that there will always be a ton of pressure. The car buying experience is the complete opposite at Poquet; they let you walk the lot without following you around. However, if you do have questions, you are always able to find someone to ask. I personally recommend stopping by Poquet to just check it out.....oh, and when you are there, ask for Dan!
TomD
Feb 6, 2015
I was looking for a lightly used BMW 5-Series and was referred to Poquet by a friend who is a repeat-Poquet customer. Moving my conclusion about Poquet forward: I plan to buy my next car for my family through Poquet. The representative with whom I worked (Karl D.) was very professional and knowledgeable as well as being very personable. Poquet found a great car for me and I was willing to buy it off the truck. Poquet's shop guys made the detailing even better. I was impressed that Karl diligently worked with me, even after I'd committed to buying the car, on a few extras in which I was interested. Poquet does a great job with product delivery and its customer service. I will be return customer.
Jeff JM
Feb 5, 2015
Realizing my old car, which clocked in at 215k miles, wasn't going to make it through another winter, I went in to Poquet to find what I hoped would be the best SUV for me -- and John Doberstein knew right away which one was the perfect one for me -- a Jeep Grand Cherokee. However, John did his best to make sure that I was certain, by offering me a look at some of the other all-wheel drive SUVs available. This was the best way to do it, because each one I test-drove and inspected just didn't match up to the quality of the Jeep, which was integral in cementing my decision. John was very proactive in helping me find the right car for me; as opposed to making attempts to sell me on a car -- which I think sets not only John, but Poquet auto, apart from the rest of the car dealers in MN. Everything regarding the process was handled swiftly, and with full transparency of information provided to me. I'd heard horror stories from different dealerships, and was pleasantly surprised at how easy and exciting John made the entire car-buying process. But beyond that, their willingness to provide on-going, top-notch service throughout the life of my car certainly adds to my high praise of Poquet Auto.
KH
Feb 5, 2015
We had a particular vehicle with specific requirements - it was a tough one to find, but Dan Kruse found it for us. The first one he found didn't meet the dealerships quality requirements, so he diligently continued his search and found us the perfect car! This is our second vehicle from Poquet and Dan, and we'll continue to return!
Chris R
Feb 3, 2015
I dealt with John Doberstein. Very friendly, knew his product and made the buying experience extremely easy! John followed up with me quickly and had the vehicle I was interested in ready when I arrived. I drove the car, loved it and purchased it in about 20 minutes. I haven't bought a used car in a long time and wanted a higher end used car with remaining factory warranty. Perfect place to accomplish this! Poquet was recommended by my sister who has purchased 3 cars there, by my manager and by a colleague. I am now a fan of this dealership and would absolutely recommend them.
D and M
Feb 3, 2015
Thanks to the website and our then current vehicle we knew what we wanted in our next vehicle. When it appeared on the website it was simply a phone call and then a trip to GV. The vehicle was in excellent condition, our test drive was great and we made the deal. Karl was helpful, professional, and quick to respond to all the requests that we had. A very quick and easy purchase. We are very pleased with our vehicle and the buying process. Thanks..
Karl Narveson
Feb 2, 2015
We have purchased 2 vehicles ('13 Volvo XC 60 and a '12 Hyundai Azera) there in the past 5 months. In shopping for the Volvo we test drove several SUV's before settling on that one. We had 3 different sales people help is in the process of buying both cars (Brad, Karl, and Chuck) and they were all extremely helpful and knowledgeable. We will not hesitate to recommend them to our friends.
minnesotaDP
Feb 2, 2015
We bought our second vehicle from Poquet. This dealership is fantastic. I said to my wife "I don't know why we wasted time looking at other dealers". Our salesman Brett was excellent and good sport. We arrived at 7:30 pm which was 30 minutes before they closed. He showed us a 2013 Ford Edge and let us drive it in the parking lot which he did not have to do in my opinion since it was so close to closing time. It was even snowing at the time. We put money down the same night and finished up the transaction a couple days later. WE WILL BE BACK !!!
Brad Fischer- very satisfied customer
Jan 29, 2015
As always I had a great experience at Poquet . I have purchased 5 cars from them and I feel I have received the best service and the best deal. The cars that they have available are always super clean. I have worked with Dan Kruse and he is extremely knowledgeable and friendly. He listens...how great is that!!. I highly recommend Dan and Poquet Auto...and have done so many times!!!
Brenda
Jan 26, 2015
I wasn't in the market for a new car. I was quite happy with my old, low miles Jeep Liberty until black ice and a tree totaled the vehicle. Trying to think about a car payment (and what to get) while dealing with insurance and such took a lot of time and energy. I had previewed vehicles available online, but John assessed what was important to me in a new vehicle, and made suggestions in addition to those I had considered. No pressure, great staff, incredibly easy financing, and great follow up. Thanks for the great Rav4.
Bob Narveson
Jan 24, 2015
We have bought too many cars to count from Poquet over the years. Our company purchases all it's vehicles from them and our employees buy many personal vehicles as well. Shaun Elling recently helped my wife and me purchase a RAV 4 and once again we are delighted with the car. I would recommend both Poquet and Shaun to anyone looking for a great vehicle without a high pressure sales pitch. Keep up the Great work!!!
Dan Williams
Jan 23, 2015
The WAY to buy a used car. Great facilities, no strong arm tactics because the price is listed and there is no negotiating. The team is a pleasure to work with, especially Shaun, and I will be back for my next car.
J Marble
Jan 23, 2015
This is our third car purchase through Poquet Auto. We always have exceptional service. They are always making sure you are getting all your questions answered. They want you to leave happy. Thank you Chuck. I love the car you sold me!
Joel
Jan 22, 2015
I thought I'd wait several months before I wrote a review. It gave me time to reflect on the great service Shaun Elling provided me. Plus my new Corolla has been a pleasure to drive. I've had my previous car for over 15 years so I wanted to make I had the time to make the right decision on my next care. I love their website - I've been looking on their website at cars for over six months. I finally saw the car that I wanted and Shaun helped me through the whole sales process. They have a great team at Poquet Auto and they all (from sales, finance to service) did an excellent job helping me purchase my next car. Shaun and her team should be commended on a job well done. Thank you Shaun for all your help and time.
Ms J
Jan 15, 2015
It was seamless and such an exciting adventure to bury the car of my dreams! Thank You Shaun
Allen "Loyal Poquet Fan"
Jan 13, 2015
I recently bought my 13th or 14th car from Shaun Elling at Poquet Auto..this time a pre-owned Cadillac CTS. As always, the experience is like no other car buying experience I know. Poquet truly values their customers and seeks to match the best possible auto for the client's needs and expectations. They are always professional, courteous, honest and never "push" the buyer into making a decision. I took my CTS on a 2300 mile roundtrip drive and it performed beautifully and was one of the most pleasurable driving cars I've ever owned..a great highway vehicle. Thanks to Shaun and her fellow Poquet Associates for another wonderful car buying experience..I would not buy anywhere else! Sincerely,
BB one happy gal
Jan 13, 2015
If you are looking for a new car go to Poquet Auto and ask for Shaun! She is a fantastic person to assist you in your car buying process. She isn't pushy, truly interested in meeting your vehicle needs. I just bought a Acura TSX and this is my 3rd car purchase with them. You don't have to worry about haggling over the price of the car because they give you the best used car prices and good trade in options. They also have the best financing options too. I am very happy with the whole experience and I will continue go back for all my future car needs and repairs.
Dan, Carrie and Todd Fisher
Jan 11, 2015
We have bought 3 cars so far from Shaun. The experience is always enjoyable and I continue to be impressed with the quality of the cars on their lot. The last car we bought I brought my son, upon graduation he purchased a car from Shaun also - moving into the second generation of Poquet customers.
N/A
Jan 7, 2015
Very happy with the car buying experience with Shaun at Poquet.
Mariah Stewart
Jan 6, 2015
I have purchased 3 cars now from Poquet Auto, all from sales woman Shawn Elling. What I love about Poquet, especially as a woman buying a car, is that it truly is the lowest price, great quality car - no haggling involved. The entire Poquet staff goes above and beyond to ensure that you are satisfied with your purchase, even going so far as to check in with you a week after buying your car, a month after, etc. They always seem to remember your name and greet you with a friendly smile. Again, I will never buy a car from another dealership.
BMW fan
Jan 4, 2015
Worked with Shaun by phone and email to purchase a car while out of state. Saw the car on the internet and had a friend in Minnesota drive it. Shaun worked with me and had my car shipped to Florida. Good over all expiriance and the car is great
MM
Dec 17, 2014
Shaun is just plain honest. She makes everything about buying a car so simple and fast. This is my second time buying a car from her/Poquet.
Ann
Dec 9, 2014
I worked with Shaun at Poquet to find a car for my son. She was very responsive, but never pushy. You can tell from the facilities and all the people that you encounter that Poquet is well-managed and is focused on quality. Once we found the right car - I told her what I wanted and she emailed me when it came in - the buying process was fast and easy. Every car I looked at was immaculate and I had full confidence in the one I bought. I can't recommend Poquet highly enough.
Lincoln Mason
Nov 26, 2014
Couldn't be happier with the car buying experience with Shaun Elling at Poquet Auto. We love the car.
Curt and Judy
Nov 21, 2014
We could not be happier with our Camry, the third car we have purchased from Poquet. John Doberstein put us in exactly the car we wanted and handled everything to get us on the road almost immediately. Buying a car can actually be fun at Poquet. Curt Stine and Judy Lively
VolkswagenCCguy
Nov 14, 2014
My first time buying from Poquet after receiving a recommendation from a family member. Shaun Elling helped me find a specific model of vehicle down to the exact desired exterior and interior color and within the mileage and price range I wanted. Shaun was always responsive as my point of contact with Poquet and most importantly I'm thrilled with the vehicle I purchased.
Jim
Nov 12, 2014
We recently purchased a low mileage 2012 Infinity G-37x sedan from Poquet Auto. The service from Shaun Elling and others at Poquet was outstanding. They quickly agreed to replace the front window when I discovered a scratch and also fixed a dent that I did not initially see, but found upon closer inspection after getting the car home. I would highly recommend Poquet to anyone looking for a high quality newer used car with low mileage.
Mnsnowflake
Nov 9, 2014
This was our first time buying a car from Poquet Auto. They were recommended by a friend and I can see why, they were great!!!! I have always hated buying cars but our expierence with them was unbelievable. So quick and painless, I highly recommend them!!!!
Elizabeth LaVigne
Nov 7, 2014
This is maybe the fourth time that we have used Poquet Auto to get a gently used car. This time just like all of the others was a great experience. Karl was most helpful and really knows a lot about all of the models that they are representing. Liz and Mark LaVigne
Liz and Mark
Nov 7, 2014
This was the forth time that we used this dealership for a gently used auto and we were more than satisfied! Karl had great knowledge of all of the cars that he was showing us and made the process wonderful. We probably won't go any further when buying any future cars. Liz and Mark
Ken
Nov 6, 2014
This is the only dealership I have been to that does not make shopping for and buying a car feel like a chore or an ordeal. They are incredibly efficient, and at the same time, transparent. This is the second car I bought there, and in both cases I felt that I was treated fairly and appreciated. I hope to return to buy more cars there.
Vince
Oct 23, 2014
I was in the market for a vehicle and several of my friends and colleagues recommended Poquet! I worked with Karl Duhnke and he was excellent - very knowledgeable, very low pressure, and incredibly honest. During this time I also visited several other mainstream dealers and found the experience incredibly lacking in every way - high pressure tactics, uninformed/uninterested salesmen, very pushy and aggressive tactics. Ultimately I came back to Poquet to purchase a vehicle (2013 Acura ILX) I had looked at originally for an incredible deal. Poquet's inventory is great - all of the vehicles there are quality. The buying process was also very fast - literally took 10 minutes! I did end up having a slight pricing error - when I alerted Poquet to this I had numerous and quick responses from everyone involved. Karl and Sara at the front desk really worked quickly to resolve my issue - it was incredibly painless. The issue was resolved the very next day. I HIGHLY recommend Poquet for their superior service, their excellent inventory, and their painless processes. I will definitely be buying all of my cars from Poquet from now on, as well as having my cars serviced at Poquet as well!
Andy S
Oct 22, 2014
At Poquet it is always a great experience. They are very knowledgeable with all the cars they sell and help you get into the car you want, even if you are not to sure what that is when you walk in the door. When you know what you want, their team works together to get the paper work done and get you out the door fast. We have bought several cars from Poquet and is the same great experience every time.
Chrissy
Oct 22, 2014
This is the second car I've bought from Shaun at Poquet. I didn't think my experience could get any better than the first, but it did! Top notch service, and product, all with the trust you crave while buying a car. I love the Poquet experience.
Sara
Oct 20, 2014
I worked with John while purchasing my vehicle. He was great to work with! It was great not having to haggle over prices. I will definitely purchase my next vehicle here.
John R
Oct 19, 2014
Poquet was recommended to me by several of my existing business clients and so decided to check out their inventory and had been keeping an eye out for the right vehicle. Shaun was fantastic to work with, the buying process was a breeze and I will most certainly be returning next time I am purchasing a car...simply fantastic!!!
CJ
Oct 16, 2014
I worked with Shaun on the purchase of a Lexus RX350. It was the first car I bought by myself in over 25 years since it had always been my ex-husband's domain. Shaun was great to work with. She gave me ideas of what I'd like, helped me narrow the choices, then Poquet worked to find a car I'd be happy with. I'm very pleased with my choice. I highly recommend Poquet and Shaun!
Chris and Cari
Oct 14, 2014
This is our third time buying a used car from Poquet Auto. Every time the process has been easy and no pressure. The cars are quality used cars and so far we have not had any major/unexpected issues with our cars from Poquet. Shaun Elling was a delight to work with and we look forward to working with her again in the future.
Nancy S
Oct 7, 2014
Shaun Elling and Poquet Auto provided a great car buying experience! I had very disappointing results as I visited several dealerships prior to a co-worker recommending Poquet. When I visited their location, I was pleasantly surprised by the selection, quality and price of the vehicles available. I had the opportunity to drive several different vehicles to determine one that fit my needs. Shaun was very knowledgeable and proposed a vehicle I hadnt even considered. She found a car with the options I wanted and ultimately, I purchased that vehicle. This was a great car buying experience I would definitely recommend Poquet.
Scott C.
Oct 3, 2014
I had been looking to buy a year end closeout vehicle & was put off buy the dealers I had visited and their prices. A co-worker recomended Poquet. What a breath of fresh air. They specialize in 1 owner lease return vehicles that are accident free & extremely clean. They have everything from Mercedes to Kias, all very reasonably priced. No high pressure tactics, and different vehicles arriving almost daily. I found a great car on my first visit & bought it on my second visit. This is how I will buy vehicles from now on. I feel very comfortable with Poquet & with my salesman Chuck Wilson. He bent over backwards to help me. I plan on trying their service department when it is needed. I have already handed out Chuck's card to a friend. Forget the dealerships; buy a car from Poquet!
Smith66
Oct 3, 2014
I cannot more highly recommend a car dealer. We have only purchased new cars in the past 15+ years but found a deal on a Cadillac ATS at Poquet we couldn't pass up. It was in brand new condition at a much better price. We also received a better than expected trade value for our used car (which also never happens). Since buying from Poquet, we have come across a number of people who have had similar experiences. Poquet will definitely be the first place we look for our next car purchase!
lajpashley
Sep 30, 2014
We recently made a second purchase from Poquet and had another great experience. I was looking for something specific and John was very helpful and resourceful in arranging this sale. It is the first time I bought a car sight unseen but after seeing the car it was everything John said it was and more. Buying a car is easy at Poquet and is always a fair deal for both the consumer and company. They gave me extra for my trade since it was in mint condition. This is how car buying should alway be and with their selection of great low miles cars we will be back in the future.
Sarah S
Sep 26, 2014
I had been in a car accident and my car was deemed a "total loss" by insurance. If you've been through this experience, then you know, the insurance companies only give you about 72 hours to go buy a new car...adding insult to injury. Poquet came recommended by both a friend and co-worker, so I gave it a shot. Thank goodness I did! It was the easiest, most pain free and least complicated purchase I've ever made! Sarah Graham is awesome! She was relaxed, low key, informative, but allowed me my space and time to make a decision. Best car buying experience ever. It made my already stressful situation a lot easier. Thank you Poquet and especially Sarah. I'll be back!
jjef
Sep 23, 2014
They have a great selection, good values, and great service! Would recommend to anyone looking for a car.
RCB
Sep 14, 2014
A fantastic experience for my wife and I as we looked for a new SUV. Shaun Elling was really great to work with and helped us find the vehicle that we wanted. The Poquet process was 100 times better than going to a regular car dealership.
Tired of car shopping
Sep 11, 2014
After two miserable weeks driving all over the metro from dealer to dealer and shopping online, receiving service ranging from helpful to non-existent (I actually couldn't get anyone to show me a car at a Ford dealer), I saw a Lexus on Car Gurus, called the number, and got Shaun at Poquet. Car shopping and buying suddenly took on a new light! The car wasn't even in town yet when I got first right of refusal. When It arrived, it was immaculate. Poquet even put new tires on it. Make it easy on yourself. Tell them what kind of car you want, and let them find it for you!
Colleen Kirby
Sep 8, 2014
Efficient process, comfortable, trusting the entire process as I have purchased a few vehicles from Parquet and have always been satisfied with all of the cars that I purchased.
PJL "Cruising with the top down"
Sep 8, 2014
This purchase was all about trust. I saw the Mustang advertised at POQUET. I spoke with Sarah in sales and right from the start I felt comfortable with Sarah as she described the vehicle in detail. I flew from Charlotte, North Carolina to St Paul MN all excited about driving my convertible back to NC. When I arrived at the dealer I was warmly greeted by Sarah. Seeing the Mustang was exactly how I pictured it, awesome! After test driving the Mustang I knew mechanically everything was in order and I had no issue jumping in it to drive 1200 miles back home. After arriving home and showing off my new toy, my family loved it. Even after the sale, the bank needed additional paperwork and everyone at POQUET made sure I had everything I needed. 110% satisfied!
Dave Peterson
Sep 6, 2014
Sarah Graham provided us with just a marvelous buying experience, one that took a lot of patience on her part, as we took several weeks to decide on a vehicle. She kept us informed along the way, with no pressure, and this ultimately resulted in her finding a Nissan Rogue with all the features we wanted. This is truly a remarkable auto sales organization, due in large part to sales staff like Sarah.
Green Family
Aug 22, 2014
We have purchased three cars over the past fifteen years at Poquet. The process couldn't be easier. We never felt pressure to buy at any time. The sales team are extremely professional and gave good advice. Their selection is very high in quality and test driving is a breeze. We now live in Woodbury and drove past dozens of dealers to get to Poquet in Golden Valley. I'm actually looking forward to buying our next car there in about 2 years.
Lisa
Aug 22, 2014
We have purchased 4 cars from Poquet over the years. I recently got a Kia Optima hybrid, with Shaun helping me find this economical commuter car; loving it so far! What we like about Poquet, besides the friendly, relaxed service, is the low-mileage, relatively new cars one can buy there, at a very reasonable price.
John and Mary O'Rourke
Aug 21, 2014
We had a very pleasant experience. Shaun made the car buying process very easy. We look forward to dealing with Poquet. John and Mary O'Rourke
Loretta
Aug 20, 2014
Shaun Elling is an excellent sales person - no pressure! Poquet and Shaun exceeded my expectations and went above and beyond. They have a customer for life! This is the best place to buy a car and Shaun is a great sales person!
Jodi
Aug 15, 2014
Went to Poquet Auto in August. We had bought a car the previous year for our daughter there. This time I was shopping for myself. I loved the quality of selection, and that they left me alone to browse the vehicles and figure out what I was looking for. Was a very positive experience, and we bought a car that day. The whole process was easy and drama free. Never felt pressure to purchase anything. This is the second time we had worked with Shaun and would recommend her to anyone looking to purchase a nice used vehicle.
Meg
Aug 15, 2014
Yes, I mean it! Poquet Auto truly made my car purchase easy, and Shaun Elling my sales consultant, was friendly, knowledgable and fun! Poquet prices their cars fairly so you know you are getting a good price and if you have any problems they will quickly resolve your issue. I bought a 2011 Lexus RX350 and noticed that the back left tire warning light came on after a week of owning the car. I filled up the tire, and the light went off. Two days later, the tire warning light appeared again. I took it over to Poquet to ask what was going on, and they found 2 nails in the tire. They took it back into the service department, patched the tire, and I have been driving around for over a month now without any problems. Poquet is quick to respond to any issues you have, and they truly understand the meaning of customer service! I look forward to my next car purchase with them - but in the mean time, I will enjoy driving around in my Lexus RX350! Thanks Shaun and Thanks Poquet!
Annette
Aug 14, 2014
I hadn't bought a car in many years and sort of knew what I wanted, but was dreading car shopping. I stopped in at Poquet Auto on my way to work and test drove a couple cars. I liked how I was welcomed to take test drives solo. Brad answered my questions and took notes. Over several weeks I was able to narrow my search and Brad notified me if a car came into inventory that met my criteria, but I never felt pressured. When the car I wanted became available Brad notified me. By then he was at the Lakeville location and set me up with Karl in Golden Valley. When I arrived to test drive the car, Karl had it ready and patiently answered my questions. I drove the car again later that day and made my decision the next morning. It was such a positive car buying experience. No high-pressure sales tactics. I feel good about my decision and love my car from Poquet Auto.
Mark
Aug 13, 2014
I have now bought four cars from Poquet Auto and worked with Shaun on these purchases. The experience is great. No hassles, great cars and people like Shaun who know what they're doing. I would recommend them to anyone looking for an easy way to buy a great car.
Return Customer
Aug 7, 2014
I bought a 2006 Volvo a number of years ago from Poquet. The experience was smooth and easy from selecting the vehicle, getting all questions answered and arranging financing. None of this "do I have a deal for you" or "what will it take for you to buy this car today?". I was so pleased with the experience, I had all maintenance done at Poquet. The sales and service people could not have been more knowledgeable and helpful. I live in Red Wing now and when the Volvo reached 80,000 miles I didn't hesitate to contact Poquet for another vehicle. This time Shaun helped me. The experience was great.
Michelle
Jul 28, 2014
I wanted an enjoyable car buying experience and that's exactly what we received at Poquet. From the moment we walked in, we were greeted and as we looked around Chuck approached us and answered all our questions. He was friendly, gracious and a pleasure to work with. I had several people recommend Poquet to me and I will now recommend them to others after buying a car from them. Chuck is a great sales person and easy to work with. The cars are well cared for (one owner lease returns for the most part) and you'd never know they were pre-owned. All of my family and friends think I bought a brand new car... what they don't know is it's a 2011. Go to POQUET the next time you want to buy a car!
Toyota family
Jul 16, 2014
We knew what we were looking for and Shaun helped us complete the deal. This is the second vehicle we have purchased from Poquet and really enjoy the experience. Shaun was very helpful (and patient). Wide selection of cars and suvs. All different makes and models. This is a professional operation.
Doreen
Jul 12, 2014
Poquet has a great selection of vehicles in top, like new condition. Pricing is very fair, and being able to test drive a number of vehicles makes the buying process comfortable. Great sales experience with Shaun, who is knowledgable, professional and very responsive. I highly recommend you check out Poquet Auto when you're in the market for a quality used auto.
PastorPuck
Jul 10, 2014
I bought a car from Shaun at Poquet seven years ago and made a mental note that next time I buy a car, this is where I will go first. To my surprise, when I decided to trade that vehicle, Shaun (probably the best car salesperson I've ever met) was still there, and provided the same great service. The place is spotless, from the cars, to the well-stocked waiting room, to the restroom. But I didn't really stay long enough to enjoy it all! Shaun provided three vehicles to test-drive; loved all three, had to pick the Lexus. I think I was out of there in less than an hour, with a fair price, a more-than-fair trade-in, and a joyride back to Stillwater. I usually don't gush over customer serviceexcept when it is outstanding. I would (and have) commend Poquet to anyone who is looking for a painless car buying experience.
Mary Jo
Jul 1, 2014
Buying a car at Poquet is a very pleasant experience. The sales people are non pressuring and compitent. Both Sean and john did a great job. I love my car and will have good memories of the whole experience when I drive it!
Angie
Jun 30, 2014
If you want an easy, stress free car buying experience, then Poquet is the dealership for you. After a car accident, we were forced into buying a new car and we found the perfect one with all the features we wanted and at a better price than other dealerships around. Shaun was so helpful and patient with us by allowing us to put a hold on our car until we received the check from the insurance company. We are now part of the Poquet Auto family, and we are so happy.
Warren P
Jun 27, 2014
My youngest daughter introduced our Family to Poquet. I was impressed with the clean car with low mileage at a good price. Her husband bought his SUV from Poquet. Again, I was impressed with a clean car, low miles and a good value. Once every 10 years I buy a car. 2014 was my year to buy. Of course I immediately headed to Poquet. I checked the website and saw 3 vehicles of interest. Upon arrival at Poquet Karl pulled out the three cars I wanted to see. Within 30 minutes, the choice was obvious and we sealed the deal. Poquet Auto is now a member of our Family!
GN
Jun 26, 2014
I have never enjoyed the car-buying experience and was not looking forward to finding the right dealership and the right car for me. John Doberstein and Poquet Auto Sales have changed my mind forever. Poquet has a large variety of one-owner cars on their lot to choose from -- plus a complete list of additional cars that are not on the lot at that moment but are available within just days. The cars are well taken care of and in great shape. John was an expert in guiding me through the process -- answering questions, providing details, explaining options -- but never pushing or "selling" me. He was conversational, professional and fun -- and moved the transaction along efficiently. I like that the price is set -- no barganing or bartering skills needed or required. I have recommended John and Poquet to friends and co-workers and will continue to do so. I am now a believer that buying a car can be a positive experience.
Kelly
Jun 24, 2014
We recently bought a car at the Golden Valley location, Sean was our Sales Person. She was very helpful and has continued to be very helpful. We had a couple things we noticed after we purchased the car, she and the rest of the staff at Poquet have fixed and helped us out with everything. Hassle Free and Friendly environment, they all are so helpful and really want you to have the best experience that you can possibly have. We will be purchasing our next vehicle through them as well! We have purchased a few cars through varies dealerships and Poquet has by far been the best. Their Customer Service is the best and even after the sale is final, they are still keeping that top quality Customer Service! The cars are very nice low miles and the staff are the best staff around. I am very pleased with the service and the continued service that we have received from them. Like the other reviews on here, we will be a Customer for Life.
Kathy W.
Jun 19, 2014
I recently purchased a car from Shaun Elling at Poquet. Shaun was wonderful to work with. She listened to what we were looking for, gave us options, and walked us through highlights of the cars we drove. We bought a vehicle that she recommended and she made the entire process so easy and painless. We drove home the car later that same day. I have bought a car from Poquet before, and will again. I highly recommend working with Shaun.
RX350 at 28
Jun 18, 2014
I can't even believe I have waited 3 weeks since purchasing my car to write this review. Considering how amazing Chuck Wilson was to me he deserves so much better. I hope his managers see this review and realize they have a wonderful empoyee working for them. I cannot even begin to explain how amazing this process was. I'm a first time car buyer, needless to say I was nervous. I have no idea what I'm doing, what to ask or how to make sure I'm not buying a lemon. Chuck took care of all of it for me. He was thorough, not pushy and incredibly informative. I never felt that my questions were silly and I was always comfortable talking to him not just about the car but the financial piece as well. I'm 28 and my car buying experience up until Poquet was pretty terrible. Everyone kept treating me like I was not a true customer or could not possibly be the one making the decisions. Thankfully I was referred to Poquet by a friend and haven't looked back. The day I bought my car I literally couldn't contain my excitement, even my boyfriend commented on how he had "Car Envy" because his experience hadn't been as great as mine when he purchased a new vehicle from a dealership the year prior. Within 2 days of saying yes the car was clean and ready for pick up. It is in near perfect condition and every day since making it mine I have felt proud to drive it. I will not be chagning my license plate covers because I'm proud to own a Poquet automobile. Id also like to comment on the amazing staff (in addition to Chuck) who helped me through this process. Sarah at the Front Desk was fantastic to work with when it came to paperwork and plate pickup. Everyone is always smiling and gives you a friendly hello. I enjoyed being there and as someone who truly hates car shopping (I get so bored!) I cant believe I am even saying it myself. That boyfriend I mentioned? When its time for a new vehicle he will not be going back to the dealership, he has already decided he is a Poquet customer for life as well. Thank you Chuck & team. Youve made this huge decision so easy and fun!
Michael
Jun 14, 2014
I recently purchased a 2012 Infiniti from Dan Kruse at Poquet Auto and my experience could not have been better. After researching vehicles for several months, I told Dan the year, make, model, and color I was looking for. Dan followed up with me when the car was available and I made the purchase without even driving it. In addition, I was given a very fair price for my Acura TL. This was my SECOND vehicle I have purchased at Poquet Auto and I highly recommend that anyone searching for low mileage, used imports consider shopping here. Thank you Dan!
Jason
Jun 13, 2014
Karl Duhnke made it very easy for me to purchase my Ford Fusion. I advised Karl what I what looking for and he spent a few minutes printing out inventory, walking the lot with me and sharing a few ideas. Test drove a couple that day and came back the next day test drive a couple more Karl had set-up and purchased the same day. Karl is very organized, professional and very easy to work with! I would highly recommend using Poquet and working with Karl, made buying a car less stressful!
Jen Feather
Jun 12, 2014
Shaun was fantastic in helping me get into a new car. She explained Poquet's standards and her intent to earn my business. She made the process effortless on my part and I am very pleased with my decision. I did shop around and found the best prices here and the service was impeccable. Any imperfections with my nearly perfect car were addressed immediately. I have already recommended Poquet to a friend and will continue to do so. I'm sure we will have a long future together!
Hawk
Jun 3, 2014
Second vehicle purchased at Poquet. Very happy with John and his willingness to work with us.
Matt Ebert
Jun 3, 2014
Karl Duhnke made it very easy for me to purchase my Mazda 6. I told him the car I was interested in after viewing the website and he told me exactly where the car was and all of the details about it. He also gave me a list of cars similar to the Mazda 6 that I would be interested in looking at around my price range. He made the purchase very easy for me and said I could contact him anytime with questions.
AStaa
May 30, 2014
John was really low key, but he was also very informative. I appreciate how he handed me the keys to the cars I wanted to test drive, and then talk with me afterward. I wasn't really planning to buy a car that particular day, but it seemed like the right thing to do, and John made it simple.
Jackson
May 30, 2014
John made it easy to buy our ES350. So easy, I didn't even see the vehicle before I picked it up! He told me specifics of the car, when it would come in and when it would be ready. He also promised it would be in great condition when I came to see it and test drive. It was all as promised. Great car, Great service, Great Experience. I bought from John because a neighbor did. I'd recommend Poquet Auto and John Doberstein to anyone.
Alex B.
May 27, 2014
My husband and I worked with Shaun E. throughout our car buying process. She was friendly, responsive and stayed on top of any questions or concerns we may have had. Would defintiely recommend Poquet and would definitely purchase from them again.
Jim L.
May 22, 2014
John D., the salesman provided a great experience in selecting and buying a car. He was very helpful in answering all our questions and everyone we came in contact with at Poquet jumped through hoops to provide outstanding service. I would go there again first and have already recommended it to several good friends. Jim L., Victoria
MaryN
May 19, 2014
Many makes and models to choose from and all in excellent shape. No pressure and really the best way to try different styles without going from dealer to dealer. Will definitely go back.
Neighborhood Poquet Fan
May 17, 2014
We were looking for an used car and had heard some great experiences through our friends who had bought cars from Poquet Auto over the years. Since we live so close to Poquet, we decided to check it out on a Saturday afternoon. We met Sarah Graham,a sales associate there who helped us look at a few car options. We test drove a Volvo XC60 and fell in love with it. Unfortunately the price was more than what we wanted to spend. Sarah told us she would talk to their buyers and try to find an older model that fits in our price range. On Monday, Sarah sent us a follow up email about timing we were looking to purchase the car. On Tuesday afternoon, we received a call from her informing us that there's a Volvo XC90 in their inventory and asked if we would like to check it out. We were able to test drive the car before Poquet closed that evening. We love the car and went back the following morning to evaluate the car closer. We were not expecting Sarah to be there since she had told us she's off on Wednesdays. But we were pleasantly surprised to see her there. She probably had been informed we were coming in when we called ahead. After taking the car for another spin, we decided to purchase the car. Sarah helped us look into purchasing a couple of accessories for the car and got the paper work ready. We couldn't wait to pick up the car on Saturday after it's been inspected and serviced. Overall, we really enjoyed working with Sarah throughout the process and had a super positive experience at Poquet. The staff there is very eager to help and courteous. Sarah offered us good options to look at and even came in on her day off to help us. We like that she was not pushy and was very respectful. We were still amazed by how fast things were happening. We'll definitely recommend Sarah and Poquet Auto to our friends and family when they are looking for cars. Without hesitation we can tell them how much we love working with Sarah and how well she took care of us.We look forward to bringing our Volvo back for service.
Alison Y.
May 13, 2014
I recently worked with Karl Duhnke at Poquet in Golden Valley. I stopped in on a Saturday, test drove four cars and by Monday purchased! Karl was a delight to work with - great customer service and prompt follow-up in answering my questions. Thanks for the great experience!
Steve from Woodbury
May 13, 2014
I've been associated with auto dealers both professionally and personally for more than 20 years. Poquet and in particular Chuck Wilson are outstanding and the best I've experienced. The quality of vehicles, the honesty and the make it a great experience attitude are authentic and much appreciated. There was no insulting activities like getting a manager to haggle on price, no suggesting what I could afford on a monthly basis verses what the car is actually valued at. An overall great experience. My only regret is that I hadn't purchased a vehicle from Poquet before. Steve
Firefighter 05
May 2, 2014
First off...I never take the time to write reviews because I have never felt the need. This is a different story. Poquet Auto and Karl Duhnke DESERVE to be recognized.... My wife and I had been looking for a new SUV for over six months. We continued looking for the "right" vehicle for a number of reasons, but mainly due to the pushy sales persons at various dealerships. My wife found Poquet on a referral and made a call. Sure enough, they had what we were looking for. After I did my research on Poquet and learned what they were about, I called and stopped in. Long story short, Karl was THE BEST sales person I have EVER dealt with. Not one person at that dealership was pushy about anything. All questions/emails were answered honestly and responded to quickly. When our truck arrived, we went in, signed the papers and were out in 20 min. PAINLESS. I will never buy from another dealership again. Thanks for everything Karl and Poquet. I am going to need more business cards to hand out by the way!!!
Liz S
May 2, 2014
This experience purchasing a car was without a hitch. It was the easiest and most pleasant car buying experience I have ever has. It was, easy, smooth, and we purchased a high quality car. This was some if the best customer service I have ever dealt with. Thanks Poquet auto! Will do business again in the future!
Kathleen and Jere Hertenstein
May 1, 2014
We had been looking for an SUV for several weeks and were getting tired of the "car salesman" mentality at the local dealerships, and some sales people not even knowing much about the vehicles we were seeing. We went to Poquet based on a friend's referral and it was the best move we made. We told Chuck Wilson what we wanted and he found us the perfect car! He didn't waste our time showing us models he wanted to "move" and he gave us plenty of time to drive the vehicle, look it over and ask questions. We could not have asked for a more pleasant experience in buying a vehicle. We will definitely return to Poquet Auto for our next vehicle!
DavidO
Apr 30, 2014
I just bought my second car from Poquet. In my opinion, Poquet is the best place in the Twin Cities to buy a car. Having already bought one car from Poquet I knew what to expect but this second time around was even better than the first. Our sales associate John Doberstein made our buying experience superb. I was looking for a 2013 vehicle that was listed on their website as coming soon. I called Poquet and was connected with John, told him which car I was after and within a week the car was in their shop. The next day, it was mine. No haggling and no hassle. If you are looking for a pressure free car buying experience, Poquet is the place for you. Helpful, knowledgeable people who are there only to make you happy and put you in the car you want. Complete customer satisfaction. Plus they have free doughnuts and coffee! Thank you John!
Josh Champ
Apr 18, 2014
If you are like me and you hate pushy sales people then Poquet is the place for you. My salesman was knowledgeable, friendly, and helpful. I never felt pressured and buying a car was actually fun. No bartering back and forth on prices, lots of inventory to choose from, and quality of service can't be beat. One of my favorite things was coming in to pick up my car. In and out in less than 15 minutes, which included checking over final detailing of the car and signing financing documents.
H-Pilot Driver
Apr 17, 2014
This was our second vehicle that we purchased through Poquet. Both times the experience was smooth and worry-free. We had an excellent sales associate, Karl Duhnke. He walked us through the whole process comfortably. He was very knowledgeable about the vehicle and its features. There was no stress or pressure. This was a purchase for my wife, and she is ecstatic about her car. We appreciate how efficient the whole process was and how responsive Poquet was to questions we had. Keep up the great work!
Prius owner
Apr 14, 2014
Just Great. Would and probably will purchase from Poquet again.
Deborah S.
Apr 5, 2014
Superb customer service from the moment that you walk in. Vast inventory of pre-owned luxury cars to chose from. No pressure from salesperson when browsing in the showroom but they are available to answer questions. "No haggling" on already competitive pricing means that you walk away with a great deal with minimal stress. I will definitely return to Poquet to purchase a car for my soon to graduate college student and I will definitely work with Shaun.
Angie H
Apr 4, 2014
I worked with Shaun Elling at Poquet and she is fantastic! Poquet was recommended to me, so I went there in the early stages of my car search with the intention of test driving a variety of cars to figure out what I really wanted. I had emailed Shaun ahead of time, so she had a list of cars and specs waiting for me when I arrived. They had a great selection of cars, many that fit the criteria I was looking for perfectly. It was a really cold winter day to be test driving - I loved that while we were out test driving one car, they would pull up the next one and have it warmed up and waiting for us! And, I love that you are able to test drive the cars on your own, with NO pressure. I ended up purchasing one of the cars that I test drove that day (Mitsubishi Outlander Sport). The entire process was very smooth - I got a great rate for financing, the paperwork was fast and easy, and I have been thrilled with my purchase. I definitely recommend Poquet and Shaun to anyone in the market for a car!
Courtnay
Apr 4, 2014
We are your typical busy family. Buying a new car is supposed to be a little fun but we really only have a small bit of time to test drive, talk financing and make the deal happen. When we sent an email to Poquet middle of the night in response to a listing on their website, we never guessed we would get a call back. Expected an email response. Furthermore, we never expected a response in less than 24 hours. It was approx. 11 hours between sending our email and having John Doberstein call us from Poquet. We told him we were actually on our way into Poquet to talk to them about the car we were interested in. That Saturday morning, he met us at the door. I think we spent 10 minutes talking and he had us (all four in our family) in a car and on a test drive. We came back to the office and in less than an hour (probably more like 30 minutes) we had financing paperwork in order and all we had to do was await the arrival of our car (in transport from MI). On Monday, Poquet's financing person contacted me to confirm financing details. Wednesday, John updated us on the status of the car shipment. A week later another update with an estimate of how delivery that following Friday would go. Within two weeks our car arrived (keep in mind we bought it sight unseen ~ thus the timeframe). The car was in beautiful condition when it arrived. Similar to our first day at Poquet, we were in and out. Reception met us and handed us the keys for a test drive, financing then got the paperwork in front of us and then John walked us through some basics for the Mercedes C300. I think all in all we spent approx. 2.5-3 hours total between our two visits to Poquet to buy our car. There isn't another dealer out there that would make you feel special about your purchase the way Poquet did. They also have an awesome system in place so the customer feels everyone is working together to make the customer happy! We will buy our next car there and the next one too! Really made us feel special when John called a week after delivery to make sure we were still happy with our purchase and enjoying the new car!
Thanks Poquet
Apr 2, 2014
I would highly reccommend Poquet Auto to anyone looking for a car. My husband and I where very impressed with how easy it was to purchase a car and find something that fit for our situation. Thanks a ton Karl and Poquet Auto!
KH
Mar 28, 2014
I finally had to break down and upgrade to a newer vehicle. Dan Kruse made everything effortless - he took care of getting all the paperwork processed and very quickly had me behind the wheel of a really nice vehicle. The whole process was handled within a couple hours. I'd readily go back to Poquet the next time I need another vehicle.
Skip
Mar 25, 2014
The decision to purchase a used car can be daunting and overwhelming. So many choices and the fear of ending up dissatisfied with a bad deal or hidden car issues. But going to Poquet was as painless as a trip to the grocery store. We had read reviews and researched cars. I initiated our inquiry through their website along with 3 vehicles that were listed in their inventory and our price range. Within a couple hours we had personalized dialogue with their Sales Associate, Bradley Dybing. There was never any pressure, just constant assurances and reminders of what this auto dealer stands for. Complete customer satisfaction! A car salesperson, in a successful company, is most likely running and multi-tasking for his clients. It was certainly the case here, but we never felt like we were less important, or were left waiting while we went through the selection and buying process. Like their promise and commitment for satisfaction on the mechanical function of their cars, there were many fine-tuned personnel that layered in at just the right time to support Brad. From the financing, service managers, office staff, etc. they all showed seamless enthusiasm towards their mission. I could go on an on with detail, but I'm pretty certain we've found a place for our car needs for years to come.
SBLITTLE21
Mar 21, 2014
I was thoroughly impressed with my experience at Poquet Auto. I walked into the showroom to look for 3 series BMW's and the selection in the building was very nice. All with low mileage and obviously driven by little old ladies from Passadena. No high pressure tactics, I was met by Chuck Wilson who got all the info I needed on the car I was interested in. When I decided to purchase the car he was extremely helpful and made the experience painless. I would highly recommend Poquet to friends and will more than likely look to them when it is time for a new vehicle.
JeepGuy
Mar 17, 2014
I'm not what you call a fan of the car buying process; but after this purchase I'm a big fan of Poquet Auto and of the 2014 Jeep Grand Cherokee they sold me. The sales rep there, Chuck Wilson, made me feel at ease right away. He helped educate me about the in's and out's of the GC Overland; and when I finally decided to buy, he made the rest of the process so easy. The financing was easy. The licensing was easy. Everything was easy. I had to bring it back for some small detail work -- the car was in and out in less than a 15 minutes. Everyone struck me as friendly and genuine. I am very pleased with Poquet and the Overland GC they sold me. Thank you.
David S
Mar 14, 2014
I purchased my car from Dan Kruse at Poquet Auto. I could not be happier with the car and sales experience. Poquet even saved me the trouble of synching my phone. I highly recommend you visit Dan Kruse and Poquet Auto for your next car purchase.
GA from Wichita
Mar 11, 2014
My wife and I traveled from Wichita, KS, to MN (600 + miles) to view a 2012 Lincoln MKZ Hybrid, at Poquet Auto. We saw the vehicle on the internet, and it was priced well for the options that my wife and I were looking for in a vehicle. I spoke with the Dan Kruse, salesman, on the weekend, and told him of our interest, but that we could not be there until mid-afternoon the following Monday. He stated, "NO PROBLEM", we will put a courtesy hold on the vehicle, and no one will be able to show the vehicle until you decide what you would like to do. We arrived on Monday, a little later than anticipated, but were greeted with a pleasant smile, and after a short wait, Dan retrieved the vehicle for our viewing. We decided to trade in our vehicle, so while we viewed the MKZ, and took a test drive, both in city and highway conditions, our vehicle was appraised. Our vehicle was well maintained, and considered to be in excellent condition. Upon returning to the dealership, we were met by Dan, and went to his office to discuss whether we wished to purchase the vehicle. The appraisal vehicle was right on, and we decided to complete the purchase. The financial arrangements were worked in a very timely manner, and the rate of interest for the loan was exceptional. The final paperwork was prepared, and we became the proud owners of a quality vehicle from Poquet Auto. During every step of the process we were kept informed what was taking place, and what was to follow. The professionalism, and attitude of the individuals I dealt with specifically, and other team members in the complex was extraordinary. The buying experience had no stress involved, and the respect for the customer was very gratifying. There is no doubt in my mind that I would make another trip to MN, and Poquet Auto, if they had a vehicle I had an interest in. THERE IS A OLD SAYING - TRY IT YOU' LL LIKE IT!!! That could very well be applied to Poquet Auto, and the staff that truly represents them. A well traveled satisfied customer.
Anne L.
Mar 10, 2014
I recently purchased an Infiniti G37x through Poquet Auto. I found the entire experience to be very easy and user friendly from their website through to the actual purchase of our new car. I "shopped" their website for several months until I was ready to purchase. I also price shopped their inventory against other dealerships and found Poquet to be very competitively priced. When I finally went in to purchase our vehicle, our sales rep, Karl Duhnke was very good. He answered all of our questions as we compared our options. He seemed very knowledgeable about the various makes/models so was a great resource as we narrowed down our selection. Finally, he followed up after our purchase to ensure we were completely satisfied! This is the first car we've purchased from Poquet but definitely will not be our last!
Kathryn
Mar 1, 2014
We have purchased several cars from Poquet. Their service is exceptional and professional. Dan Kruse is a top-notch salesman. Poquet is always our go-to place to purchase a car. They also follow up after each sale which is fantastic.
Natalie R.
Feb 27, 2014
We purchased a used Toyota 4-Runner from Poquet. We received excellent service and are very happy with our purchase!! John Doberstein was an excellent help to us and we will be back for our next vehicle purchase.
Heidi
Feb 23, 2014
I recently purchased my second car from Poquet. They are great and offer a no pressure experience. I love that you can take vehicles out for a test drive by yourself. I highly recommend checking out Poquet as they have a number of different types of vehicles on their lots, all relatively new and in good shape with low mileage at a price below the competition. They have a great website to look at prior to stopping by and test drive. I'm very happy with my Ford Edge and really enjoyed working with Chuck in sales.
OxnMoon
Feb 22, 2014
Never thought I'd have such an easy time buying a used car. They perform a very complete quality check before acquiring their cars, and you can very truly be assured that they are not pulling a fast one like other dealers do with their "pre-certified" vehicles. They will try to sell you an extended warranty - but they dont push it down your throat. Their warranty provider is one of the best, and you have to understand that the value of an extended warranty lies in how many miles your car already has on it. IF you expect true "bumper-to-bumper" coverage for a car with 50,000 miles on it, it aint goin' to happen. When I picked up my car, they gave me only one key, but made amends right away. One of the winter floor mats was missing, so they simply ordered a new set for me. I also had an issue with a Line-in connection for mobile devices, which they fixed right away. Overall, very, very courteous & efficient. 70% of their cars are BMWs and Benz (that's where they probably make all their money) but I bought a compact Ford Focus and was not treated one bit less courteously than other "high-value" customers. Havent used their mechanics for service or repairs just yet, but I'm pretty sure I will if any issue comes up.
Chris E.
Feb 21, 2014
We purchased a used vehicle from Poquet through Dan Kruse. We had heard several good things about them and had a few cars we were interested in. I contacted them through email and then set up a time to test drive. The entire process was low-pressure. Dan would put the dealer plate in a car and then send me off to test it without having to listen to a sales pitch from the passenger seat. The sticker price is their best price. The facilities are clean and updated with a good kids' area and plenty of space to chat and deliberate. The cars are all lease returns with spotless histories.
Rich
Feb 18, 2014
We have now bought our 5th car from Poquet in the last 12 years and we couldn't be more happy with them. Not only are they the best in Used Cars on quality, but price and service. We won't go anywhere else, and highly recommend them to anyone looking for a Pre-Leased car in great condition, low miles for a very low price. Thanks Poquet! See you in 10 years when we buy our next car!
Currently looking
Dec 24, 2012
I have been with my niece and with a sister when each purchased a car from Poquet's. They love their deals and their cars. I am now looking for myself and plan to buy from Poquet's when the one I want becomes available. My favorite thing about Poquet is they don't pressure you at all! I don't want 95 calls just because I looked at a car on-line. So kudos to Poquet's and others take a hint!!
Christy
Oct 30, 2012
Poquet has wonderful vechicles with fair pricing. They gave me a great value on my trade in as well. There were a few minor issues with the vechicle and Poquet took care of them without hesitation. Great overall experinace! I will look to Poquet for my future purchases as well.
Car Fan
Sep 4, 2012
Simple and easy process to purchase vehicle from these folks. They gave a much more aggressive trade-in value on my vehicle as well relative to many other dealers I've worked. Probably the most efficient vehicle purchase I've EVER made. Thanks.
Pleased buyer
Aug 1, 2012
This was my first time buying a car and Poquet made it very easy. The salesperson we worked with was very nice and laid back. They're very relaxed with test drives, as I've had salespeople ride with me when taking a test drive, but Poquet let us take do it ourselves. There was a minor hiccup after I bought the car because I found out the features described on the website and by my salesperson were not there (climate package). This turned out to be a human error in copying and pasting information from a previous listing, but Poquet made good on what I was told I was buying. I'm looking to buy another car soon, and both my wife and I would love to go back to Poquet.
car buff
May 25, 2012
My family has purchased 4 cars from Poquet, including 1 this year and 1 last year. I've dealt with almost every dealer in the Twin Cities at some point over the years. Poquet continues to come out on top for best pricing, great customer service and no hassle transactions. That's why we continue to buy almost all our cars there.
What’s more, Poquet Auto of Golden Valley has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Poquet Auto. Check out the listings today to find the right car for yourself. Poquet Auto is definitely the best place to buy used cars online.