Used Cars for Sale at Poway Honda in Poway, CA

Dennis Mikulanis

Nov 2, 2016

As always, Poway Honda was quick, efficient and on time. The service representative was excellent.

Oscar Solis

Nov 2, 2016

Advisory tech Al Rodriguez helped me when I got to repair svc and told me about 2 hrs to replace airbag to my Honda Pilot but actually only took an hour which pretty good service and I praised him doing that and he is very polite and helpful.

Katherine Emmenegger

Nov 1, 2016

Marco in service did a great job in getting my car serviced in a timely manner and taking care of all that was needed.

Maureen Cavanagh

Nov 1, 2016

I was notified by mail & phone about my cars airbags being recalled. Their ordered the parts, and I was scheduled shortly thereafter. Service was great!! I was kept updated. The waiting area was clean & comfy. Restrooms clean.

Nino Cabigon

Nov 1, 2016

Nyphon did his job really well and explain the process thoroughly.

Teri

Oct 29, 2016

Simple, straight-forward, exactly what I wanted, and the staff were knowledgeable and informative without being pushy. And I ONLY dealt with ONE salesperson and ONE finance person. YAY! ! !

VR

Oct 24, 2016

had a great experience at this dealership. I walked in knowing almost for sure which certified used vehicle I would buy. It was a Sunday and a busy day for them. I was able purchase the car I wanted, financed the way I wanted, in about 2 hours.I especially appreciate the efforts of Henry Campos, who knows what customer service means. He explained the car, the buying process, and would always check in with me as I was waiting to let me know how the process of paperwork was coming along. Henry helped me pair my phone with the Bluetooth on the car in minutes, explaining how the technological features of the car were very easy to use and control. My experience with the finance specialist, Francisco, was also very positive. He was such an expert at the finance process, It was like he was on autopilot, able to do his job while going out of his way to get to know me and and sharing his personality as well. It really reflected the Poway/North San Diego atmosphere so well, just being friendly, open and respectful. All people are equal. It made the laborious process of paperwork less laborious.Jason was great too, he helped us from the moment we walked onto the dealership to helping us with financing and able to obtain a great interest rate for me. He explained how we were able to get such a great deal on a certified used Honda by the dealership having a lower profit margin and able to provide value in pricing. I am very pleased with deal I got at this dealership and would recommend it to anyone.. I am very pleased with my 2013 Accord LX, and my very reasonable monthly payment without even having to put down a down payment. I also have to praise the Honda brand in general. This is my third Accord. It is such a comfort to drive a car that I know is reliable and not that expense to fix. To me it is luxurious to drive an economical car that provides peace of mind.

Francesco Damato

Oct 21, 2016

Very professional staff and very pleasant to deal with

Malvena Rein

Oct 21, 2016

Very good experience. Took Acord in for A13 service maintenance. Gave me ride back to house and picked me up when car ready. Will definitely go back. Very friendly service.

Mike Prouty

Oct 21, 2016

My car was done on time and brought given back in good condition

Wesley Sherman

Oct 21, 2016

Excellent car maintenance. Good at explaining maintenance and options. Exceptionally comfortable customer lounge.

Mario Barias

Oct 19, 2016

I went to this dealership to get a brochure to an Odyssey to get information and to know more about its features. Raj Shetty, senior sales consultant happened to be at the reception area at that time and Raj said they don't have any more 2016 brochures but he can answer with questions about the vehicle. He explained to me the different features of the models and ask me if I would like to do a test drive. And I said, yes, I would love to. While test driving the Touring model, Raj asked me why a mini-van? I answered I own a 2001 Honda Odyssey EX and has given me years of good service without any single vehicle accident or any other major breakdowns. Nothing lasts forever so I told Raj because of the safety features of new vehicles now, I think it's about time to get a new one for my family especially for the safety of our two beautiful grandchildren, ages 7 YO & 5 YO. After the test drive, I sat down with Raj, discussed some numbers and gave me the printouts so I can take it home and confer it with my wife. I went back to Poway Honda the next day, gave them my fair purchase price counter offer, the dealership accepted it including my trade-in. I took delivery of the 2016 Touring Model and Raj being so patient & knowledgeable he is, took time to show me the features of the new vehicle. The next day my family took the Odyssey to Disneyland as a surprise birthday gift to our eldest grandchild. The ride was smooth, a very comfortable space for 7 though it can take 8. We love this new vehicle of ours and I'm going to keep it for awhile. BTW, our son also owns a 2012 Odyssey EX-L. Lastly, big thank you to Raj for a pleasant experience buying a car at Poway Honda.

Jacqueline Powers

Oct 18, 2016

Mr. Cruz was excellent and friendly. Service was done in an hour and car was cleaned

Melissa Arucan

Oct 18, 2016

Al Rodriguez was great! I came in for the airbag recall and the process was quick. I would definitely recommend Al and his expertise about Honda. Thanks again!

Josefina Lumbreras

Oct 17, 2016

Service Advisor Al Rodriguez was very professional and informative about the recall. And keep us at ease.

Debra Pye

Sep 19, 2016

This was a maintenance visit for oil change, and check the brakes (recommended in the past). Due to the review, the back brake pads were replaces, the oil & air filters were changed. All the work, paperwork, and review was completed in just over 2 hours!!

Mike Techaira

Sep 19, 2016

Poway Honda made my service experience a very nice and enjoyable one, they explained what was done and recommended others as an option. Jon Callao was very informative and helpful throughout and kept me updated every hour.

Dale Carmichael

Sep 17, 2016

This was a great experience, and the staff really helped find a great used car for me.

Henry

Sep 14, 2016

Poway Honda all the time good Price to buy a New Car and Customer Care from the A/S Center.

CarlSD

Sep 12, 2016

Poway Honda provided a professional, knowledgable, efficient, and courteous car purchase experience.

E.London

Sep 8, 2016

Always a great experience! Customer service goes above and beyond what is expected!

PAUL MCDERMOTT

Sep 8, 2016

THEY ARE ALWAYS FLEXIBLE AND WILLING TO WORK WITH ME

Kevin Tomhave

Sep 6, 2016

Excellent service from Ron. I will go to this place for my next service.

Yue Chao

Sep 6, 2016

The stuff there was nice. They provide complementary car washing service which is really wonderful.

LAH

Sep 3, 2016

Tech was helpful, friendly and thorough. Service completed as expected.

Luc Goemaere

Sep 3, 2016

Great experience throughout with Poway Honda Team!

Balasubramanian

Sep 2, 2016

When I took my Honda Pilot last Saturday, the service department had shortage of service managers. This caused me to pick up my car later than scheduled. This is the first time this has happened for me. Typically, the operators are very polite at this dealership. It was not the case last time.

Karen Keevil

Sep 2, 2016

Waiting area could use some improvement: too open, too noisy.

Mary French

Aug 31, 2016

worked with Gary Lobel. he really works to be helpful and not pushy. He helped me find a car that fits my needs and budget. I would recommend him to anyone who is shopping for a car.

Wendy Easton

Aug 30, 2016

Al was wonderful to work with and I truly appreciate the great job the technicians did servicing my car and removing the hard water spots from the windshield. I love how clean the car was when I drove away.

linda Giafaglione

Aug 29, 2016

Excellent service, have not had to return to dealer for work completed.

Ossa

Aug 29, 2016

Very polite and courteous during the whole process. I just wish it hadn't taken so long to get the new part. Also, the toner on their main printer went out, and all sorts of confusion broke out until it was resolved.

James Kiersnowsk

Aug 25, 2016

I've been purchasing vehicles and having them services at Poway Honda for 12+ years and they have always gone above and beyond.

Sabina Fiorini

Aug 25, 2016

Great service! Better than any other Honda dealer I've been to.

Ronald Youngren

Aug 24, 2016

Our experience was very pleasant; the facilities, the friendly greeting outside the store, and the salesperson who showed us cars. Tiffany was very knowledgeable, patient, and appeared to be in no rush to close the deal. During our visit while we waited for the paperwork to be process, we talked with other salespeople, and everyone appeared to be quite candid and answered all our questions. A very welcome change vs. our experiences at other new car dealerships.

Char Caldwell

Aug 23, 2016

Mike Deason was awesome. He addressed all my questions and understood my limited budget to conduct preventative maintenance. My car has been humming beautifully ever since my visit!

Maria Zermeno

Aug 22, 2016

My grandson purchased a vehicle from Gary Lobel and took me to him for my CR-V purchase. Gary was extremely helpful and upfront. I would definitely recommend Gary for your next vehicle purchase or lease.

Clair Bjerregaard

Aug 19, 2016

I purchased this vehicle through the Costco referral program. All went per the Costco guidelines. Brian Mallow, the salesman, provided me with a no hassle appraisal of my trade-in and a good deal on the new vehicle in line with Costco pricing policies. He also went to extra effort to find the model I wanted and had it transferred from another dealership.

Doretta Winkelman

Aug 19, 2016

I brought my car in for the passenger side air bag replacement. Am also going on a road trip and asked for an overall vehicle check on my car. Al was my serviceman and he was fantastic, kept me informed, answered all my questions, attention to detail - he was terrific.

Steven Govek (It was me that went though - Jo Govek - Steve's wife)

Aug 19, 2016

Mike Deason made the process so easy and made me feel so well taken care of. I left there felling like he is a friend that made sure my care was safe. That's a great feeling to have. Thank you!

Genene Lehotsky

Aug 18, 2016

I took my car in because it was making an indistinguishable noise. The lead mechanic noticed right away what one of the problems was - bad bearings and worn out break pads. The service team (Chuck) was great in that he recommended that I look for a coupon to help with the cost. Also, they replaced the bearings at no cost since Chuck realized that they were under warranty. It was an all around great experience. Thanks Poway Honda!

N S

Aug 15, 2016

They repaired my car. Very good service, super quick. Really happy and satisfied with their service.

Robert Knight

Aug 15, 2016

Great Job! Friendly Staff! Clean and inviting customer lounge!

Kristen Solo

Aug 12, 2016

The customer service department at Poway Honda was top notch.

Jay Hebreo

Aug 11, 2016

Great experience with Poway Honda with our Salesman, Vince Tanedo and Finance Manager, Lisa Schaerrer. Made our buying experience at ease and will recommend Poway Honda to Family and Friends.

Sonia Velasco

Aug 11, 2016

I love driving my new car. I love the new features on it. Since I only drive it on short distances around Mira Mesa, I won't be putting too much mileage on it like my old car. I am also happy that I can save money on gas, compared to my old car. . The customer service was excellent.

Wesley Sherman

Aug 9, 2016

Above average customer service; I brought in a coupon but my maintenance representative recommended another option that save me some money. Also, a very comfortable Customer Lounge.

jane

Aug 8, 2016

Process too way too long and the sales manager was not friendly

Linda Yang

Aug 8, 2016

Very fast and efficient! Service was great. Wait time was about an hour only.

Noel S

Aug 8, 2016

airbag recall had to be set up by appointment.They checked and repaired what is needed to be replaced. They finished in about 2 hours.

Artarmi

Aug 7, 2016

Mike Deason is very professional, friendly and prompt. He expedited the service to get my car fixed. Mike called me to update me on what's the finding that caused my car tire loosing air pressure. I got my car back promptly as he promised. Excellent service!

Michelle sandoval

Aug 6, 2016

Had vehicle serviced at poway Honda for a tire pressure light problem was greeted and attended to really quick by my service advisor nyphon. Had my issue fixed and solved very quickly

Thanh Tran

Aug 5, 2016

Very good service. Agent was helpful, quick and very accurate.

Amanda Mcclanahan

Aug 2, 2016

I have been going to Poway Honda for all my new cars! They always have exceptional service and i highly recommend them!!

Helen Hill

Aug 1, 2016

Great overall buying experience. Excellent staff, excellent vehicle!

Michael Lutz

Jul 31, 2016

good job, that is why I go to this location. lots of follow up.

Mark Lytle

Jul 30, 2016

A car dealer's nightmare. When I was given my car after service I had to go back and say it wouldn't start!!

Esther Katz

Jul 29, 2016

I took my 2002 Honda Accord in on Monday 7/25/2016 for oil and filter change. They told me they found the front brake pads, front rotors, needed to be replaced. All went well...

Jackie Baxted

Jul 29, 2016

Go me in and out fast. Very professional Thank you why do I have to leave a comment of 50 characters?

Judy Mallroy

Jul 29, 2016

It was great, I dropped it off and picked it up when they told me it wold be ready.

POWAY HONDA

Jul 29, 2016

GREAT SERVICE AND NICE FACILITY,DEFINITELY WOULD COME BACK AGAIN

Lisa Powell

Jul 29, 2016

My car buying experience with Poway Honda in San Diego exceeded any and all my expectations. From the moment I set foot on the property, I was greeted with professional help, friendliness and NO pressure. Angelo Civarella was our salesman and we got basically a 2 for 1 team with him. He started in the service / parts division of the dealership earlier in his career and moved over to sales. To say he "knew" the car I was looking at is a huge understatement. His knowledge of this car was superior to any salesman I've ever dealt with before. I received a deal I was thrilled with! Not only that, but he went beyond the call of duty the very day I took the car home. The car is a hybrid and I had a small issue when I stopped on the way home. Angelo left the dealership, drove in rush hour traffic and met me where I was parked in Ramona. In about 15 minutes he had resolved the problem and I was on my way. Now that's service and with a smile! I highly recommend both him and the Poway Honda dealership.

Jason

Jul 24, 2016

Nikki was awesome! very knowledgeable and helpful. Great price and buying experience!

Daniel Womack

Jul 22, 2016

Came in for a B1 service on my 2015 Honda Civic. The tech who put together my order was extremely friendly, provided all the info I needed and more without my even having to ask. Free wifi in the service center, delicious coffee and snacks, all made my short wait much more enjoyable. Speaking of short wait: Less than 40 minutes after driving up, I'm driving away with a fresh wash and all. Couldn't have asked for better service!

Karen

Jul 22, 2016

Easy, pleasant car buying experience. Cindy, our saleswoman, was knowledgable and attentive to our needs.

Rayma Bateman

Jul 22, 2016

Excellent. Mike Deason was very helpful in explaining everything.

Eric

Jul 21, 2016

I'm not happy, the last time I went to change my engine oil they left the engine cover open until I found out for almost 3 months

Alex

Jul 18, 2016

Just recently purchased a brand new car from this dealership. After finishing my finance paperwork I walked outside and notice several small dents on the top of my brand new car. Nobody at the dealership had noticed, which was frustrating to me and indicative of lack of attention to detail. If I hadn't have noticed the dents right before I left, this dealership would have sold me a brand new dented car. After complaining, the dealership agreed to remove the dents for free, but I wasn't able to take the car home the day I made the purchase. I also wasn't compensated with anything for the screw up/hassle.I wouldn't recommend this dealership to a friend. There are so many other local Honda dealerships that it isn't worth the risk of buying a car with some other unknown problem. If you're going to spend 20k on a new car the dealership owes it to you to throughly check the vehicle.

Dennis Sosnowski

Jul 18, 2016

I am very pleased with the service department at Poway Honda. I brought my car in for service on Saturday the 16th of July and the did a good job. Didn't take that long either.

Mary Goodison

Jul 18, 2016

My car was bought from the dealer that I went to for just a maintenance check. The service was done even quicker than expected and staff had an excellent attitude. I will continue to bring it in on a regular basis. Service is excellent in every way.

Arthur Meehleib

Jul 15, 2016

Service advisor was highly professional in his dealing with us. Service performed was both fast and friendly . Most highly recommend this dealership for its excellence in the quality of its staff and services rendered to its customers.

Jennifer Nguyen

Jul 15, 2016

The service is excellent except I was told to replace the battery. Mike told me the car battery is very low. I called AAA to come check the battery and the test came out as good. The battery was replaced in December 2014 and is in great condition.I want to know why I was asked to buy the new battery at the first place?

Michael Derr

Jul 14, 2016

Mike Was fantastic. Very knowledgeable and upfront. Kept his promises.

Charles Tweedy

Jul 12, 2016

Michael Fein is an outstanding salesperson. Very knowledgeable, very helpful, and not overly pushy

Maria Delos Santos

Jul 11, 2016

Experience with this dealer is the greatest. Nyphon Vue deserved to be mentioned on this review. He took care of everything including passenger seatbelt problems, leaks on the front shocks, etc. Nyphon has shown great passion to what he's doing and loving every moment helping customers. His department manager needs to give him credit for his unmatched work. If I need to write Honda a letter of appreciation I will gladly do. Great work Honda of Poway SD!! Please continue to take great care of your customers.

Vicki

Jul 10, 2016

No pressure sales, our salesperson was Rhodel. Would recommend to friends and family. Poway Honda is first class.

Germaine Julius

Jul 8, 2016

I went in for an oil change and the service was so efficient. I was in and out of there in no time at all. I bought my car at Poway Honda and there are many Honda dealers much closer to my home but I drive 20 miles to go there because they are so awesome!

Jeff

Jul 7, 2016

I went by on a Sunday morning to look at Civics & really liked them, My salesperson was awesome & I felt very comfortable with her, We sat down for a while and she gave me the cost for both purchasing & leasing, I told her that I wasn't quite ready to buy but was interested! The next Saturday I went to another part of town & looked at every make of car that compares to a civic and then went to another Honda dealer & saw a brand new model "Touring"!that just came in & was still on the back lot! I wanted it! I spent an hour & a half playing the old games you play often when purchasing a new car just to realize how good of a price Poway Honda had given me the week before! So I went backe to Poway Honda & they did not have one in stock, But within one hour made an exchange with the other dealer and had the car at there lot! They honored there same deal & even helped me a little more and were a pleasure to work with from top to bottom! They gave me the best car buying experience I've ever had!!! So I just wanted to say Thanks Poway Honda! Sincerely, Jeff P****r

Matthew Chau

Jul 4, 2016

Started off as a Lease, the Dealer salesman GARY was awesome got me a great deal on a (then new) Honda Civic sedan. Fast forward 3 years, GARY is still there and got me some great services to accompany the vehicle including an extended warranty up to 80K miles bumper to bumper. Process took about an hour and a half. The car was serviced at the dealer when needed and was done the next day. Complimentary shuttle to take me home and bring me back to the dealer was nice. Would recommend Poway Honda to friends and family who are looking to buy or lease a new vehicle.

Thomas Duncan

Jul 4, 2016

Marco Lopez-Ramirez gave me all of the discounts that I qualified for and promised my 201 CRV Honda would be serviced in one and a half hours. My vehicle was serviced in a timely manner and Marco also washed my 2015 Honda CRV,. I will recommend Poway Honda to my friends. Thank you, Marco for your great customer service.

KK

Jul 1, 2016

Excellent, prompt service. Took care of everything with care and attention.

Burton Israel

Jun 30, 2016

Chris delivered as promised--excellent service--prompt and courteous.I would recommend without hesitation.

Melanie Flynn

Jun 30, 2016

service completed quickly and accurately. I would recommend this dealership

mnlaphil

Jun 30, 2016

I am very pleased with how Poway Honda took care of my vehicle on my recent periodic service visit. With a 'service required' light on and with no appointment I went to the dealership very early hoping that perhaps the service department could somehow accommodate me. They did. The service advisor who usually takes care of my vehicles was kind enough to take me in. From what I observed I am fairly certain that the advisor had to do some adjustment on his side to accommodate servicing my vehicle. It was a timely visit as during the inspection it turned out that the rear brake pads already needs replacement. As usual the advisor explained to me the work required and the cost. More importantly, he said that they can do the work on the brakes that same day. I did not mind waiting as the dealership has very comfortable customer waiting areas and facilities. The overall service maintenance took less time than I expected, Plus I got the usual genuine parts and professional service.

Maria Martinez

Jun 29, 2016

Great! Service Advisor was efficient, courteous and knowledgeable

Michael Spisak

Jun 29, 2016

My experience was excellent at this dealership. For a first time buyer, they made the process easy and comfortable.

Nancy Spofford

Jun 25, 2016

I recently purchased my new car from Poway Honda and am very pleased with my purchase and the dealership. I just brought it in for the 5000 mile service.

C. E. Southwick

Jun 24, 2016

Accepted offer of rental car during wait for parts. Hertz performance was outstanding! Was notified by Poway Honda that part had been received - promptlyscheduled for repair, and promptly completed. Despite heavy workload of recallrepair, Poway Honda maintained their usual highly efficient operations, andconsiderate customer service. The email listed below IS VALID

John Doe

Jun 24, 2016

No pressure approach. Walked out with new car in less than two hours.

Robert Pedersen

Jun 24, 2016

Was told at drop off that the oil change would be 2 hours., even with an appointment. No rotate, no balance only oil and filter. The car was returned after 90 minutes, better than 120 BUT................... Then to pay $76.00.

Sam Mahjo

Jun 24, 2016

I have used the repair services of this dealer since 2013. They are trustworthy and very good. I even drive all the way from Carlsbad to this facility since I trust them.

Frank Herrera

Jun 21, 2016

Micheal Deason is a customer service pro...!!!keep up the good job guys..!

Doris Thurman

Jun 20, 2016

The service provided by Ramon was exceptional, as he listened to our needs and communicated with us about status and addressed our requests for our vehicle.

Ramya Venkatesh

Jun 17, 2016

It was our first car in USA and we had a very nice experience and it was a memorable one, Gary and Lisa both helped us a lot and it was very nice.

Clif Weldon

Jun 14, 2016

It was definitely worth the drive (over 5 hours) to come all the way to Poway Honda. Even after we agreed to buy this car, they went out of their way to fix a few things on it. Then when we were finalizing the paperwork they even gassed it up!I would highly recommend Poway Honda to anyone within even a long day's drive of them. It's worth it!

SJH

Jun 14, 2016

We found our sales person to be very comfortable, not too pushy, and knowledgeable. The manager made the negotiations easy.

Vs

Jun 14, 2016

I bought a Honda CR-V at Poway Honda on a Saturday. The staff were all pleasant and friendly, sincerely! It was a great car buying experience. I would highly recommend this dealership to anyone looking for a Honda. I had considered a Toyota RAV4 and a Kia Sportage, comparing the comfort, Space, style, reliability, and of course pricing, the Honda CRV was the definitive choice . This a Beautiful, fun and with all the bells and whistles car to drive! Love this car!

Rogelio Gonzales

Jun 13, 2016

had a pleasant experience, did'nt have to wait a long time. fast, efficient service, thanks to the person who assisted us (Jon Callao)

Audail Biggers

Jun 10, 2016

Nice experience I will send my friends thank you very much

JFC

Jun 10, 2016

All three members of sales team I worked with were great. They were very professional and knowledgeable. A very pleasant no pressure leasing experience at a great price.

Ruben Relorcaza

May 30, 2016

Outstanding! Great experience. Always ask for Stacey Spohn to be your sales consultant. He will treat you right and he is outstanding salesman and will not pressure you in making a decision right away.

Blanche Miller

May 27, 2016

I made an appointment and was greeted when I arrived by Mike Deason. The experience was pleasant and painless. I was in for a two year check-up. They were prompt and the car was ready when they said it would be. Mike went over everything that was done and gave me a printout sheet. The cost was reasonable.All in all I am very happy with Poway Honda.

Manderson

May 27, 2016

Gary Lobel was beyond amazing with helping me purchase my new car. Beyond happy!

Salim Miro

May 27, 2016

The staff at Poway Honda are all great. They treat you with respect and they have given me great service. The prices are fare.

Jack Barrient

May 26, 2016

Al was very friendly and courteous in making sure that they took care of all my concerns. Al had to call with the bad news about the cost of fixing my brakes, but after he explained why I agreed. He made sure that Poway Honda Memorial Day military discount was applied to everything that was done to the car. I am very pleased with the results. I should be good to go for another 20,000 miles.

Lisa

May 25, 2016

I leased a CR-V EXL just recently and I can only rave about the fantastic experience I had. I went in to trade in my Accord Coupe because I've recently become a fully time Grandma and need a bigger vehicle. I was going to get a 4 door Accord. After the salesman Gary Lobel showed me all of my options, I spotted a CR-V and realized that would better suit my needs. Gary Lobel quickly put some numbers together with the help of Desk Manager Jim Breen to help me get to a payment that was similar to the Accord. Gary was patient while I weighed my options and he showed me at least 3 different vehicles so that I could make up my mind. Once I had agreed to the numbers I was quickly introduced to the Finance Manager, (can't remember her name) who took care of me with equal customer service and friendliness. I have to say Bravo Poway Honda. This was an enjoyable experience~ Would recommend as 5 star!

Rodrigo Franco

May 25, 2016

I was completely satisfied. The automatic settings of the car was good, the back line is better to see that you can see from the back without looking at the mirrors to make less risk of hitting another car.

Satisfied Lady

May 20, 2016

I just wanted to write a quick note to thank Gary Lobel for making my car buying a pleasant event. He was very friendly, knowledgeable and honest with all my concerns and questions. Gary shows a commitment to great customer service. I have already mentioned Poway Honda to my friends and coworkers who might be looking to buy a new car in the future, and ask for Gary. Thanks again.

Michael Beebe

May 18, 2016

IT WAS GREAT EXPERIENCE. THE PEOPLE WAS NICE AND INFORMING.

Garry Cruz

May 16, 2016

There's always a stigma that once we need maintainance and we decide to go to a "dealership," we will get quotes of additional services or suggestions of additional services which are not needed where the technician will basically "power sell" this recommendation until we agree on those services. There's also always the fear that bringing our car for it's routine maintainance, the dealership technicians will find another repair which we did not plan on?!My experience at Poway Honda has always been very positive. Form the moment I bought my car (2010 Honda Accord Crosstour) to the first oil change and through all the routine maintainance procedures I've had for 6 years now, I've always have a very happy, convenient and honest services/transactions. All the staff are very professional, friendly and personable--Yes!! I'm still talking about a car dealership and not a restaurant : ). I have been a very loyal customer for years and will continue for as long as Poway Honda will be LIKE THIS--EXCELLENT AND VERY PROFESSIONAL CUSTOMER SERVICE!! I know my car is fairly new but I have had no issues whatsoever with it's performance.

Minh

May 16, 2016

I was there for a quick oil change and brake light part. I took the suggestion of tire rotation. Didn't have time for other suggestions like timing belts, spark plugs, and brakes rotor noise. Got the recall list verified. Got the brake light part and how to install it myself. Got some donuts and watch a little Trump show and before I know it, I'm ready to go.I wish they have coupons available for the expensive items that I'll have to do next time.

Nancy Hulak

May 16, 2016

Service rep made sure that all required service was completed

JMK

May 15, 2016

We went in looking for a different car (had been sold), but salesman was open to showing what was available without being pushy. We tried two, left to explore if what we saw was a good choice, and called to say what we wanted. Salesman (Timothy) had the paperwork started when we arrived and the car getting detailed and gas put in. The Sonic experience also made it easy.

Karen Hernandez

May 14, 2016

Stacey was very friendly and helpful throughout my entire car buying experience. He helped me find a car I love and plan to have for years to come (:

Maria Sioson

May 14, 2016

easy to deal with the agent. they did their best to give me the best discounts not like the other dealer in another city I've been to. thanks honda Poway.

Julie Young

May 12, 2016

We had a great experience and got the car and the payment we wanted. There was no pressure just good customer service.

Melissa Szwast

May 12, 2016

I have been leasing my cars with Honda since 2008. I have always worked with wonderful sales personnel. Whitney was wonderful.

Timothy Barringer

May 12, 2016

Went in looking for a car since my old one is starting to vreak. People were very nice. Brian helped us and got us into a 2016 Honda civic after being there for just a bit

Ed Gallego

May 11, 2016

Work done as expected. What else can be said? Competent staff, friendly. Good coffee. Nice waiting area.

Reggie Cabalo

May 11, 2016

5 star for great customer service rendered to us while we are in Honda poway .

Joshua Keyser

May 10, 2016

Michael was taking care of me as soon as I arrived. He identified service issues and scheduled them quickly. He reviewed them with me, and as soon as the work was done he called me.

Mercedes Topacio

May 10, 2016

Service advisor Mike was awesome and shuttle driver Chris was just as great!

Carlos Cruz

May 9, 2016

had my oil changed plus added tire rotation as I was talking to the customer representative person that did my paperwork.

Joan Rotondo

May 9, 2016

Very courteous and fast service. Always studied at Poway Honda.

Honda owner

May 7, 2016

Dealership has changed hands and has added several new maintenance reps. It has lost its small dealer approach and neighborhood feel.

Robert Miller

May 7, 2016

Bought a used Mercedes S500....older model in beautiful condition. I have been buying cars for 50 years. This was the most pleasant experience I have had. Gary, the salesman, was forthright and answered all my questions. He wasn't pushy. The young manager and other people who handled the paper work were all pleasant and very efficient. I can highly recommend this outfit as a source for your next used car. Thanks!!!!! Robert Miller

Benjamina Ramat

May 6, 2016

Always feel good. Service adviser is pleasant and honest.

navywife

May 6, 2016

I was given a timely appt. but the parts weren't readily available, They took care of me with a rental car and installed the recall part quickly and got my car back to me quickly. They explain all they did and it was a very comfortable experience.

Barbara Cecelski

May 4, 2016

I was very happy with the service I received, however, as I was driving home from the dealership, my "Check Tire Pressure" warning came on. This seems to happen regularly, and I just go to Discount Tires and they check the pressure and turn off the warning for me. I was, however, surprised that it would come on right after servicing the vehicle.

Honda owner

May 4, 2016

I came in for a recall....about the 5th one on this car which isAnnoying but staff was very courtious and helpful.

Barbarann Parker

May 3, 2016

I NEEDED A VEHICLE WITH THE RIGHT SIDE CAMERA FOR LANE CHANGES FROM LEFT TO RIGHT ON THE FREEWAYS SINCE I BECAME BLIND IN MY RIGHT EYE...MY SALEGUY WAS STACY & HE IMMEDIATELY UNDERSTOOD WHAT I NEEDED..AT SEVENTY SEVEN ONE IS NOT USE TO ALL THIS NEW TECHNOLOGY & HE HAD TO REPEAT A FEW TIMES WHAT WAS WHAT...NEVER GETTING UPSET WITH ME..MY FIRST TIME DRIVING IT I SAID TO HIM THIS IS A "PEACH" OF A CAR BUT DON'T LIKE THE BLACK INTERIOR...SO HE CAME UP WITH A BEAUTIFUL BLUE ONE WITH A LIGHTER INTERIOR & I BOUGHT IT.

Kathy Jahaske

May 3, 2016

Was a great shopping experience. Loved everybody that I came in contact with especially Gary and Henry. Thank you so much.

Theodore Smith

May 3, 2016

Excellent Salesman .........................................................

Anthony Tafolla

May 2, 2016

This is my second time buying a car from Poway Honda - I really appreciate the personal care and attention to family.

Moe Felix

May 1, 2016

Went in for recall air bags and the service and staff were outstanding.

Valentene Quijas

Apr 28, 2016

They were amazing. Got my car taken care of really fast so i could get on w my day!

Debra Hallmark

Apr 27, 2016

The buying process was easy and salespeople very nice.

Pritesh

Apr 27, 2016

Enjoyed doing transaction with Poway Honda. No hassles. And Customer friendly. Raj and Stacy were very friendly and helped a lot.

Barbara Mason

Apr 26, 2016

I needed a regular service and it was done to my satisfaction.

Saiprasad Rajendran

Apr 22, 2016

Overall it was a great experience and everybody played their part really well. Keep it up. I got the delivery of the vehicle I needed on time and the customer service was awesome. Way to go. Keep if up. Thanks for giving me a very good deal.

Tarita Peebles

Apr 13, 2016

Wonderful experience !!!!!!!!!!!!!!!!!!!!!!!!!!!Will recommend!!!!!!!!!!!!!!!!

Annette Taylor

Apr 12, 2016

I come to Poway Honda even though there is a Honda dealership near me. The reason being I have always received great service. Pete Hayes, the service advisor I deal with every time my car is serviced gets high marks for his curteous attitude as well as his professionalism. As far as I'm concerned he goes above and beyond.

Jun Lee

Apr 12, 2016

A very good experience with Poway Honda. Definitely will recommend to friends.

Diane Gaswirth

Apr 8, 2016

As usual, our experience with Pete Hayes is what keeps us coming back to Poway Honda! Pete always accommodates our schedule and finds a way to fit us in even on the busiest days! I trust him wholeheartedly and recommend anyone who wants to ensure the best experience possible to seek him out. He is an asset to Poway Honda and I understand why his customers will drive from out of town and out of state to have their vehicles serviced by him!Separate from our experience with Pete, our repeat buying experience was less than satisfactory. The sales department would be well served to treat their customers the same way Pete treats his.

Mahmoud Kanj

Apr 7, 2016

My 2016 Civic was recalled, so i made an appointment with them they fixed the issue.Great Car Service especially i didn't have miss a day of work because they are open Saturdays.

Julius Arceo

Mar 31, 2016

Actually came here for my nephew he was looking to buy a car. So we ended up both getting cars. My second time buying a car from them. Great people to deal with. the staff was very attendant. Great overall experience.

Lien Pham

Mar 30, 2016

I just got a new car in 2016 Honda V6 Touring. I am so lucky and happiness with a good service with that. Her name is Tiffanny. She is very exellent service person from A-Z. Finally, all staffs in there are very nice with me. So, thanks for your establishment your staffs are good. That can make us feel comfortable to come and buy it. I will come back to get the other car if I can.

Yesica Merlos

Mar 24, 2016

The guy that attended me explained perfect to me the problem and was very nice

Debbie Rivera

Mar 21, 2016

Was very upset bought the car on Tuesday night and was told I should be getting it the next day. Well they keep telling me there running slow with cheking the car, its Friday late morning and still no car. Not a happy customer!! I should have done my reserach on this place before I went there. Maybe its the place or my luck. Not happy

Jayson Fernandez

Mar 21, 2016

I had the wheel lock and mud guard installed on my 2016 Honda Accord Sport. I'm very please with the Honda Poway's excellent service.

Jean Winslow

Mar 21, 2016

Great service - every time I am there - service and response is wonderful - Mike Dearson was terrific.

Larry Gross

Mar 21, 2016

I bought a 2016 honda civic lx the employees were very helpful the process for the car purchase was great.

Lisa Cerda

Mar 21, 2016

VERY HAPPY WITH THE OPTIONS CHRIS GAVE ME ON MY PURCHASING OF MY VEHICLE. FRIENDLY GROUP OF PEOPLE AT POWAY HONDA

Mona Pandya

Feb 25, 2016

I thought something was wrong with my car , They checked it and fixed it right away . Excellent service , Love my car , Love the service and Love Honda

Ramon Martinez

Feb 25, 2016

amazing............... after shopping around at all the other big car dealers all I have to say "thank god " I walk into Honda . Got a 2016 Honda civic beautiful white have had people on the street ask me about it . Las but not least I have no words to express the courtesy everybody from finance to sales to service . Thanks to all and "god bless"

Scott

Feb 17, 2016

I thought everything went smooth, quick and that I got a great price. I love that the price was lower than everywhere else I checked and I didn't have to haggle. They gave me a fair trade in value and the overall buying went great. I am happy to give them 5 stars

Van

Feb 16, 2016

Friendly and excellent service push to come to this particular dealer.

Connor Wayman

Feb 9, 2016

2013 civic, let me take a look at the ones about to be certified, got a good price and a decent trade in for my old one.

Kerry Smith

Feb 3, 2016

My experience was awsom! The employees at Poway Honda are the best. From Pete Hayes in Repair dept. to Alfred and Whit in sales to Lisa in finance. I could not have been treated better...

Sabra

Jan 23, 2016

We own 2 Hondas and thoroughly appreciated the time taken by Gary and the general manager in making sure all our questions were answered and that we had a great overall experience. Thanks!

pauline74

Aug 28, 2015

When I got there, it was very crowded but I had made an appointment and within minutes I was greeted and assisted. Mario Araiza was awesome! Very professional, thorough and friendly. He checked the history on my car, let me know of a few recent recalls they had been notified about (I had not even received the info yet). Explained everything. They did the normal maintenance (since I always go there they give me 10% off!) and took care of an odd squeak that I had when turning left - apparently they had some kind of tech note on it so were able to fix at no charge. I was in and out in under 2 hours even with the large crowd! Will continue to go back.While I waited, I plugged in my computer, used their free wifi, had some great coffee from their cool machine and was able to get work done. This is a huge benefit as well.

Grateful customer

Jun 18, 2015

Truly fortunate to have dealt with Poway Honda on a recent service issue that was affecting the performance of our Odyssey's battery. One of their service advisors was able to talk me through some home troubleshooting over the phone...before I even brought the car in. Then, once I got it jumped, he was able to provide the diagnostic analysis and recommend an electrical relay replacement/AC system flush that would not cost an extraordinary amount. Every owner's fear over cost was immediately put to rest. Solid people and work. I appreciated every aspect of what they did for me.

adamg

Mar 31, 2015

Had some issues with my new Accord that I purchased at Poway Honda. The service guy contacted Honda and got it fixed for me quickly. Honda doesn't supply loaner vehicles, yet I purchased the Honda Extended Warranty and they supply loaners for warranty work. Good thing I bought it! I am happy with the service I received and I will be back!

adamg

Mar 30, 2015

I worked with Mike Deason to get my vehicle repaired. He contacted Honda on my behalf and they got it repaired quickly and efficiently. I found it odd that Honda doesn't provide rental vehicles, yet Mike told me that since I have the Honda Extended Warranty that they would pay for my rental. Good thing I bought it! Mike was great though and I would highly recommend working with Mike.

OBe Mookerjee

Nov 12, 2014

Peter A Hayes, our Service Advisor, provides excellent customer service every time we have had our Honda serviced at Poway Honda over a decade. Thanks Pete and Poway Honda.

Marie

Aug 28, 2014

The car buying process was simple and efficient. Staff is knowledgable and friendly. The Service department is friendly and helpful.

Scott

Jun 16, 2014

Excellent Honda Dealership. Quoted me a very competitive price online and did not play any games when we arrived to purchase the vehicle. Very pleasant experience.

Serene_J

May 29, 2014

This is definitely the best Honda sales department. I can hardly imagine any other store could offer such a fantastic shopping experience. I first got in touch with Poway Honda by their online chatting system. Cindy Cruz gave excellent answers to my questions and provided an amazing price of 2014 Honda Accord LX along with an unbelievable 0% APR financing package. Although some confusions happened later on, when I called the general manager of Poway Honda, they tried their best to solve the problem and honored the previous deal we made. Even though that may be a price made by mistakes, but they respect their customers and give honor to what they promise. I believe no other dealer department can be so faithful. After that, my husband and I went to Poway Honda to look at the car and process all the buying procedure. Poway Honda provided us wonderful service; I really Love Dianne Agustin, who helped us pick the color and test the car. She is so lovely and passionate about her job. I feel no pressure and so at ease with her. I also Love Carly Scott, the finance manager. She is so gentle and warm; she explains everything so clearly to us and introduces to us many interesting warranty packages patiently even though we didn't buy them eventually. The similarities of Dianne and Carly were that when we bought the car with them, we weren't simply talking about the car, but we got to know their life, their passion about their work and their love towards the customers. Last but not least, I must give credit to the sales manager Greg Peek for his faithfulness. This is a fantastic experience.To conclude my experience in Poway Honda in one sentence: they do perfectly what they promise and they love their customers.

Happy Civic Owner!

Aug 12, 2013

I had done my research, and found the exact Honda Civic I was looking for at Poway Honda. I hoped the car would be adequate for my needs, and I was thrilled to see it was better than I expected! Diane was wonderful, no pressure and very informative. The entire staff were friendly and professional. I would recommend this dealership to anyone! Thanks again!

Long time Honda owner

Jul 1, 2013

To keep a long story short, the salesmen at this dealership will tell you whatever they feel will get you to buy a car. I went to see a 2004 Honda Civic and after test driving the thing with interior molding falling from the left side of the windshield I asked the salesman why an EX model didn't have alloy wheels (what it was advertised to have even in the cars.com ad) He proceeded to tell me that EX models didn't come with alloy wheels that year. So I said "oh" and when I got home checked the standard equipment on that model year/trim level... and what do I see.. ALLOY WHEELS. Yul Blake, the salesman mentioned he'd been working at Poway Honda for a while and previously was at a dealership in Riverside. I figured a person selling cars for that long would know that an EX model would have come stock with alloy wheels. I guess they didn't want to admit the vehicle bad been stripped of the more valuable wheels since they were charging over $1000 over retail blue book for the thing. I won't be going back to Poway Honda for a purchase for sure, new or used.

Darrin Weismann

Jun 23, 2013

Bought a 2013 odyssey from these guys last week. What a great experience. Great Price, no haggle! The true price guarantee is the real deal. You get what they advertise. This is a great organization. We dealt with Amaechi and he was a gem. Full of information, knows his cars well and very helpful. In car sales you rarely find a salesperson who truly understands the meaning of integrity and Ameachi exceeded our expectations. He totally understands that we could have bought a car anywhere and but he made the experience and the deal perfect. Carly in financing was great too. I have bought several cars and I loathe the whole" upgrade this and that, do you want this add on and that add on" scenario. None of that here. They offered all that stuff but no pressure to up sale, just information. I really felt like they wanted us to get what we needed and wanted not the other way around. If you are looking for a great buying experience, do you your home work and give these guys a shot. You'll walk away happy. I did.

Little A

Jun 23, 2013

I am glad that I went to Poway Honda today and I am luck to have Audrey to help me. Thank you for understanding my situation and help my brother and I get our new Honda Fit. I did not go through the painful negotiation process since the true price is "true". I will recommend this place to my friends and whoever is reading this review. Plus, find Audrey if she is available : )

Angie

May 30, 2013

We always feel welcomed here, great experience, great service from everyone!

Vicki - a satisfied buyer!

May 3, 2013

I was very pleased with the service I received from Poway Honda, particularly with Audrey and the finance team over there. They were personable and above all honest about what they could and could not do for me. I have had other car buying experiences and this was by far the best! I love my pre-owned car. I recommend Poway Honda to everyone and will be purchasing my next car from them.

Carlos M.

Apr 22, 2013

Very professional & courteous staff. Amaechi went above and beyond our expectations in both our new car purchase & the trade in value of our old CR-V! Then, expedited the final documents and we were done in a reasonable time frame. Poway Honda has earned my business in our next car purchase and we will refer them to our business colleagues, family & friends.

Cynthia Rivera

Apr 10, 2013

I had the most WONDERFUL experience at Poway Honda on April 1st, 2013! No concern, request or question went unanswered by Audrey Atherton and The Poway Honda Staff. I truly felt pampered by Audrey! She is BEYOND AMAZING! This is a great destination for car buying. Wow! What a great experience! No pressure here what so ever. Audrey took me under her wing as if I was her daughter or niece and truly wanted the very best for me and my situation. I have a particular medical issue that requires a certain type of vehicle handeling and Audrey worked and worked with the staff and myself until we got it just right and found the perfect fit for me! I am eternally grateful for her, her knowledge, kindness, and determination to TRULY help me! Everyone at Poway Honda is friendly and makes you feel like family! This is somewhere I want to return and I know anyone who visit's Poway Honda will feel the same! Audrey is definitely the icing on the cake that sold me!

C. Mullican

Apr 5, 2013

Initially, I was interested in some of the used cars in their network. Well, not really, but I was trying to keep it on the cheap. I worked with several women here, but primarily with Audrey (sales) and Carly (finance). I never felt pressured to make a decision one way over another. Long story short, after running the numbers, buying new wasn't going to cost me as much as I'd feared, and meant no worries about expensive maintenance and no running all over Southern California looking at used cars and trying to figure out just how much of a risk they were. Plus, the new model has some amazing standard features, like a backup camera. I left with a brand new 2013 Civic. I was waiting for a check from my insurance company, which was my down payment, but they were going to stop covering my rental several days before they actually got the check to me. (Crazy...) Poway Honda was willing to hold my check until the money was available, and I got a loan with a rate as low or lower than I could have gotten from my credit union to cover the rest.

Jamie C

Apr 5, 2013

Salesmen were excellent. Always felt they were being truthful. Treated well by everyone I met there.

Sonny R.Cortez

Apr 5, 2013

The best Honda dealership in San Diego County.Salesmen are nice,courteous,no pressure and will go an extra mile to help the buyer purchase the car they like.I will certainly recommend this dealership to my relatives,friends and co-workers.

Erica SD

Apr 3, 2013

I recently had to part with the car I received on the very first day I went to college. I knew two things: My next car would be a Toyota or a Honda (reliability/longevity) and it had to be cheap, so that I wouldn't have to worry about a car payment. After contacting Poway Honda via cars.com about a used civic, it turned out to be sold already. Audrey follwed up with me right away asking why I had liked the initial car and what I was looking for (my needs). Did I mention she did all of this via text (as I had requested... I was at work)?! Within the hour, she checked their used inventory, including intake which wasn't yet ready for sale and got back to me with the perfect choice ( '95 Toyota Camry with only 90k miles). I was able to come in for a test drive after work and they began the cleaning, inspections and replacements. I have had the car for a few days now and other than normal used car stuff (brakes need some work and antenna buzzes, but I'm not complaining... I did get a new set of tires) could not be happier with my purchase! Buying a car is no fun at all and Audrey made it bearable. Thank you, Audrey!

DD

Mar 31, 2013

Went to Poway Honda to test drive a Odyssey. Was not planning to purchase that day, but was happily surprised with the friendly, low pressure atmosphere. Audrey Atherton made my purchase experience easy and fun as buying a new car should be. I will make all my purchases with Audrey and Poway Honda.

NickN

Mar 29, 2013

I was shopping around online to get quotes for Accord Sport 2013 white and Poway Honda came up as lowest price in San Diego county. However the car was not in stock and I have to wait still May to get the car. While waiting for Accord Sport, my wife and I were considering EX or EX-L. We came back to Poway Honda again to got our EX-L silver. It was a great car and it has all luxury features of luxury car and it even has more feature than my Lexus IS 250. The buy experience at Poway Honda was great. I bought an Accord EX 2001 here back in 2001 before. Sale men (Amaechi Anyanwu and Dominic Lopez) were great, helpful, funny and informative. They don't pressure you to buy things. They provided me all information I needs. We had email exchange, text exchanges and phone calls for several days before we decided to go for EX-L instead of Sport. If you want good deal in San Diego county, I'd recommend Poway Honda and Amaechi Anyanwu or Dominic Lopez.

Chris

Mar 28, 2013

I would say this is number one choice dealership!!!!!

Bracketts

Mar 27, 2013

This dealership was a pleasure to work with. Very knowledgeable and not your typical pushy salesmen. Amaechi was AMAZING to work with. Not only was he friendly and non-abrasive, he was patient and extremely attentive to our needs. Thank you Poway Honda!!

Rolling Stone

Mar 27, 2013

I was looking for a new car at Poway Honda and very happy with Audrey as the saleswoman and Samantha as the finance manager. their excellent services were really impresive. I will definitely recommend Poway Honda to my friends.

JBA family

Mar 26, 2013

The 2 sales reps that helped us Yul Blake and Dominic Lopez were super nice and friendly , very helpful and never once being pushy about anything. We got the best price for our new Honda Pilot and a great deal on our trade-in . We recommend Poway Honda to everone we know and specially Yul and Dominic , they are awesome Thanks for a great experiance JBA in Rancho Penasquitos CA

Laarnie

Mar 25, 2013

My husband and I were looking to trade in for a 2013 Pilot. We first went to a different local honda dealership because one of our friend recommended it, but we had a terrible experience, they tricked us by saying they "can give us a good deal and can get the trim/model" we wanted, the manager even said "you can walk outta here or go home with a new car but can never find a good offer". So my husband and I went to Poway Honda Dealership. Audrey, Stephanie and Samantha are very friendly,helpful and straight forward. They helped us trade our old pilot to 2013 Pilot without hassle. They gave us a good price and value for our trade-in and new vehicle. Audrey is THE BEST!!!! We got the 2013 Pilot the same day! Thank you guys for making our experience satisfying and stressed-free.

TahoeLover

Mar 25, 2013

We showed up at Poway Honda on a whim after being let down by a few other dealerships on poway road with terrible service. We were looking at buying a used Chevy Tahoe and were immediately greeted by a salesman named Stacey Spohn. We have bought many cars and I can honestly say he was the best salesman we have every had! Very attentive, kind, knowledgeable and not at all pushy. He gave my husband and I space a few times so we could just talk things thru and not be rushed. Being that were buying a vehicle from the used lot I expected him to not have much knowledge on the vehicle. Much to my surprise you would have thought the man built the car with the amount of information he had on it! He took his time even though it was 10pm and even did a walk thru and explained all the gadgets on it after I bought the Tahoe. So if you are in need of a Honda or Used car you will not be let down by the service you will get with Stacey Spohn, so ask for him!!!!

Older couple

Mar 23, 2013

Our family have had our Honda's, purchased from a family friend at our previous hometown, serviced at Poway Honda for 15 years. We recently needed to purchase a new Honda and visited our local dealership. We were very pleased with the reception we received from the Internet team. Two days later we called Audrey and yesterday drove home in our new CRV. Audrey made us feel like family as did Samantha in the finance Dept.The whole process was smooth and easy.

Pete

Mar 21, 2013

Purchased a new Honda Civic last weekend from this dealership. Stacey Spohn did a great job showing me the vehicle an was very personable. He never tried to use any shady sales tactics on me (which I can't say about another dealership that was close by). They gave me a fair price on my trade in as well. Will purchase from this dealer again in the future for sure.

SoCal Couple

Mar 19, 2013

We were very impressed with the service that Raj gave to us. We bought a car from him a little over a year ago and when we needed to purchase another car we remembered the service that Raj had given to us so we purchased our second car from him within a year. We are very pleased with both cars and would recommend Raj to help anyone looking to buy a car. Raj went out of his way to help us find the best car for our needs and then searched Southern California to find the car. He even went to pick up the car in another city and bring it to us within 24 hours. He took away the stress of buying a car and even made it a joy. We will always go to Raj when we are looking to get a car.

Ben and Julia

Mar 18, 2013

This dealership experience was the best car purchasing experience my wife and I ever had; and that is not something we say easily. Most dealerships you have to be very skeptical about because many will take advantage of the customer, including being very dishonest and manipulative. However, Amaechi, our salesperson, was always very respectful of our needs and bent over backwards to help get us the very best price for both our new vehicle, as well as for our trade in. Keep up the good work Amaechi, and Poway Honda! Ben and Julia

Abhishek Sharma

Mar 17, 2013

This dealership is car buyer's (atleast for me :)) paradise. Everyone here are awesome, friendly and very straightforward. I was looking to buy a particular trim and color of 2013 Honda Accord. I searched for it all over the place in Southern California, nobody was able to provide it for me. I had some very bad experiences with couple of dealerships near LA, who tricked me into getting to their dealership by saying that they have that model available for a particular price but later they went back on their words saying they don't have it and that they can get it for me from private dealers for a higher price. This is, what I would say, UNETHICAL. But when I spoke with Poway Honda, these people told me straight away that they can get me the vehicle from one of their sister dealership for a particular price and that this price will never change, no matter where they get it from. And they kept their words. I would like to thanks AUDREY, BROOKS and CLAUDENE for getting me my first car so smoothly and easily without any hassles. Especially AUDREY is awesome!!! She is soooooo friendly and understanding. She helped me with each and every step of the purchase and as promised by her, I got my new car next day itself. And I got exactly what I wanted. She even came to office just to give me the car personally on her day off. Thanks a lot AUDREY and POWAY Honda for such a great experience. I would recommend Poway Honda to everyone I know (and don't know) for buying a car.

Heather

Mar 17, 2013

My 4th Honda lease recently came to an end and it was time to move on to number 5. I had previously used another dealer in SD for all of my Honda leases, but a friend recommended Audrey at Poway Honda. I went to see Audrey and she helped me find the perfect car, one of the last 2012 Crosstours around and I love it. The whole process was very short and painless compared to my visits to the other dealer. I felt that Audrey was very trustworthy and honest with me and that I didn't have to worry about the trickery and games played at other dealerships. I will definitely go back to Audrey for leases 6 through infinity.

Landon

Mar 17, 2013

After months of searching for a car across dealerships in San Diego and Los Angeles I came across Audrey at Poway Honda. Audrey is the most helpful and kind sales person I have met. She helped me trade in my car for a 2013 Honda Accord (which is great) and made the whole process effortless. If you're in the market for a Honda I recommend contacting her and going to visit Poway Honda.

Good Shepherd Parish

Mar 15, 2013

Love my Accord! When I've known Nick, he was studying to become a diocesan priest in San Diego! He would have been a wonderful priest! His calling was elsewhere. He chose to leave the priesthood for marriage. My husband and I became very close with his family. You could say growing pains. He has a loving wife with 2 children about 10 yrs apart. With the loss of his father from the cause of the Vietnam War (agent orange) he had no father figure at the age of 15. Seen Nick grow up to what he has become! From the trials and errors he and his family has gone thru...loosing his job more than 4 times..his home in Temecula..the cars they own,call to mention keep breaking down..especially his MiniVan. He would commute by riding his bicycle, train, and buses...whatever it took from getting where he needed to go...he never gave up..there was always hope...there was always his immediate family, his wife and kids who never gave up on Nick! God is not sleeping..we are all so proud of where he is! Knowing he's at Honda is a great niche for him because he loves people.. He is so lovable by anyone he encounters with! The young, the old, and the people who are about to die. His charisma and charm will have no problem in selling anything! With his involvement in his community, his church in teaching kids for over 20 yrs and being a liturgical minister, selling cars should not be any problem! He will be successful..he just have to Believe It with compassion. Nick is someone we would trust in purchasing our next Honda. We have a 1993 Accord and plan to purchase a new Accord to last another 20 yrs or over until we die! We can't bring our cars to heaven but we could drive what's best and safe for our families! Right? I've seen Nick's ad in the Good Shepherd bulletin and plan to spread the great news that he's at a Number 1 Dealership, it's Poway Honda! I plan to come in to purchase a new Accord from Nick real soon. I hope Nick gets Rav Reviews and gets read across the nation because he deserves all the credit! His honesty and trust goes hand-in-hand like marriage! Whenever or whomever you know that is in the market of a new/used vehicle, to look up Nick aka Dominic at Poway Honda. You know you have purchased a great deal! He would deliver your vehicle in greatness because he cares! He would practically bless your vehicle which is pretty close from getting your vehicle blessed by the Pope! We're so proud of your success Nick! Enjoy life to the fullest! Not everyone goes to heaven, you just passed it! Love you! Your brother and sisters from Good Shepherd Catholic Church of San Diego....God Bless You! :D

Nagaraju Jammishetti

Mar 15, 2013

I just arrived from India and work for Qualcomm. Like many buyers, I was referred to purchase my vehicle at POWAY Honda. Since I was already approved from my credit union, all I needed was a vehicle that satisfied my needs for my family. It came between owning an Accord or a CRV. When I first arrived at this dealership, I came with a friend in which Yule helped my friend purchase his Accord. I was greeted by Yule. He was ok, but not patient with my buying decision between 2 vehicles! He put me in with another associate named Dominic. I was in good hands with Dominic. He was very patient with me and my friend in test driving the Accord and a CRV, both 2013. I was only picking a vehicle that I could feel safe for my family and friends. I know I'm very new to this country and my driving is not the best but Dominic didn't care.. As long as we were safe no matter what speed I was traveling. I picked the CRV because of its safety features and its great looks! Didn't care less on its other features... But cared enough for the rear view back up camera and the blue tooth! After the test drive my friend and I went inside and talked to Yule although we knew Dominic really sold us the features on the CRV not Yule. Since Yule told us that Dominic is in training that if its okay to sit in while Yule does all the talking. Since I already knew I was approved from my credit union all I need was the order form, Vin #. My bank will just wire the funds over to Poway Honda. When we left the dealership, my friend told me that we didn't get a good vibe from Yule as much as we did from Dominic...I agreed with my friend. Dominic was so kind and generous to us more than Yule! I will tell all my co-workers from Qualcomm to see Dominic because of his charm and kindness. I received a few call backs from Dominic to see how my car is doing and to see how my family is doing as well. Thank you again Dominic for delivering the CAR straight to my parking stall! Thank you for your personalized letter we received! This means a lot to us! Your professionalism, your generosity shows how great you are! No one can take that away from you! Your success is the dealerships success! As for Yule, don't judge a book by its cover...read between the fine lines! Kudos they say for Dominic! You just made more friends! See you in Mira Mesa my friend!

Pablo the "Pilot" driver

Mar 15, 2013

Just want to say I wasn't shopping! Had a great experience from Dominic at the Internet Department. Just talking with him on a used vehicle that he had on the lot and with the features this vehicle had, made me feel comfortable with his honesty and sincerity. Just with the tone of his voice, he is not like those pushy salespersons that's forcing me to buy or making me to negotiate. We probably talked for 15 mins! If I would rate him between 1-10, 10 being e highest, he's out of the charts! I'm not exaggerating...he someone I can trust in buying my next vehicle! He searched outside e box a car that suited my needs from other dealerships from his sister stores, which I would have never looked! Even offered me that if I'm a committed buyer to purchase a car at Buena Park that the vehicle would cost nothing to get it to Poway! We talked further and I said I had an interest in purchasing a Pilot with Navigation. Since Dominic said he owns one he began to talk me in know what my needs are and more importantly what my wants are.. Do I really need Navigation or want? There's a big difference, right? Knowing what a customers needs and wants are, can be so beneficial in my buying power....So with that said, I believe his training has taught me how to purchase my vehicle! Kudos to Dominic's trainer! I'm sure one day Dominic would be a great trainer or be a head Trainer of a Dealership! Thank you Dominic for your sincere words in purchasing a Pilot with Navigation, no matter the price! Cuz I put my trust in my contract that I'll be signing soon. See you real soon! Maybe this weekend?

SAZ in Escondido

Mar 15, 2013

I was in the market for a car and visited the Honda of Poway website. I was contacted by Audrey. I was very impressed by her professionalism and no high pressure tactic. On one occasion I even asked her to hold a car for me that I had seen on the website until I was able to drive to the dealership to look at it. Even though it was against company policy, she did evertyhing she could to accomodate me. When I did visit the dealership it was her day off so another salesperson handled the sale transaction on a different car. As soon as she came back to work she called to thank me for coming in and was not the least bit disappointed that she had not make the sale

SheronZ - proud mother

Mar 15, 2013

I bought a Honda CRV from Poway Honda March 2012. This Year (March 2013) when my son needed a car the first dealership my husband and I thought of was Poway Honda. I went to the dealership early one morning, without my son or my husband, just to see what thay had on the lot. The store was not yet opened for business but as I was walkinig away, Brooks Simpson came out the side door. Brooks was the same salesperson who sold me the CRV so I felt at ease talking to him about prices on different models . On impulse bought a car that I thought was the perfect fit for my son. Well you guessed it, he was totally disappointed. I had to go back to Brooks and tell him I had to change the car. I watched as the color drained from his face because we had already activated the security system and made other changes to the car. He quickly recovered and said "no problem I will have to work with my manager to get your son into a car that he is comfortable with" WOW! I was not expecting that. A couple hours later my son and I left the dealership- me with peace of mind, my son with a brand new Civic and a smile on his face. Thanks Brooks for making the experience a very pleasant, and satisfying one!

Ur da Gr8Est!

Mar 15, 2013

I'm a high school senior and in the market of purchasing a new Accord when I graduate! Since I already know Dominic thru his daughter, we're in the same dance team....anyways I've known Dominic or should I say Uncle for over 10 years! He's like my own dad! Since I don't have much of a father figure... I could always trust Uncle with my buying process. I know since I have no job my mom will have to purchase my car for me. Lucky right? I am very fortunate to have someone that cares. That somebody knows what a great car is... Like Honda's. They are very reliable, dependable and worth every penny! Uncle I can't wait any longer! Can we talk numbers tomorrow? I'll be looking for you! Thanks for being there for me and for your honesty! Love you Unc! You don't know how blessed you are to come into my life!

L & R

Mar 14, 2013

Our experience at Poway Honda was simply the most relaxing, comfortable, and friendliest dealership we have been too ever. I'm from Massachusetts, served 10 years in the military, and worked for the county of San Diego until I recently retired. Never have I dealt with such professional, courteous, and knowledgeable people as this group at Poway Honda. They were all fantastic to us, but I did want to single out AUDREY ATHERTON. Her whole demeanor was what made us decide this is the dealership we want to buy our new car from. I don't have enough space to tell you about all of her superior qualities, but I guaranteed she will make you feel at ease as soon as you arrive. Thank you Poway Honda for being a first class operation, and thanks to everyone that was so friendly to us during our new car purchase.

penasquitos resident

Mar 14, 2013

This dealership is one of a kind in taking care of customers even after the sale. I have received calls especially from Ms. Audrey Atherton making sure that we have no problem and made herself available if we have any question about the Honda CRV that we bought. I will recommend to a friend or relative.

CV Mom

Mar 13, 2013

My husband and I were shopping for a family van for our growing little family. We went to a few dealership in town to test drive and check out the cars. Although this dealership is not the most conveniently located for us, we were blown away by the knowledgeable and hard working staff. Mr. Amaechi is simply the best. He knows everything there is to know about our brand new Odyssey Touring Elite, down to the built in ice chest in the car. He worked hard to get us the color we wanted and was more than happy to show us repeatedly how to work the gadgets. We are so pleased with our experience that we will be buying our next car with Mr. Amaechi. And yes, we do love the no hassle pricing too.

Rob White

Mar 13, 2013

Took our gas guzzler into them for a trade in; had offers from Mossy Nissan and Car Max. Their offer was just as good - and they had the car we wanted. Both Audrey and Tanya were so helpful, mindful of our time, and genuinely concerned about our welfare throughout the whole process. Once the offer was presented regarding the trade-in and we said yes, we were out within the hour; and Sam got us through finance quickly and professionally. We drove the car home and have been completely satisfied. Was actually shocked that I got a call back from Audrey, after we had the car for a few weeks, checking in with us to make sure we were still satisfied! Amazing! I won't buy a car from another dealer again - only Poway Honda!

PENASQUITOS RESIDENT

Mar 10, 2013

FIRST TIME I HAVE EXPERIENCED A PLEASANT CAR BUYING EXPERIENCE FROM A CAR DEALERSHIP. MR. AMAECHI ANYANWU GIVES YOU PERSONAL ATTENTION AND VERY DETAIL ON THE BUYING PROCESS. HIGHLY RECOMMENDED.

AntonnetteC

Mar 9, 2013

The dealer is really good at consumer service and is friendly. Just a good place to give it a try even you are not planning to purchase a car on this place. The sales consultant, Dominic Lopez, I worked with is really a nice guy, very knowledgeable, willing to help, and open to answer all the questions regarding the car i'm interested with. I will recommend this place as well as Dominic to my friends and relatives.

The Happy Pilot Owner!

Mar 9, 2013

I had a great experience in purchasing a new Pilot! No haggling and no negotiating back and forth. Excellent service from Dominic and Jim! His preserverence, enthusiasm, and knowledge really engaged us in our purchase. Always smiling with his sincerity! Love the tour at the dealership and especially the snacks! Not to mention the classy Popcorn machine! I wanna wheel it home! Again thank you for hiring Dominic to your dealership, I'm sure his success is the dealerships' success! It goes hand-in-hand!

John

Mar 8, 2013

In researching online for an 08 Wrangler, I looked and spoke with the local Jeep dealerships, referenced cars.com, and other sites alike. I was lucky to find the exact Jeep I wanted for a significant amount below market at Poway and was contacted by my request by Audrey from their used car division. Audrey was the best! She welcomes you with a big smile and a hug, and made my buying process easy. I walked away with the car I wanted a great price and a month later I'm still ecstatic. This was the atypical car purchase... I'd definitely recommend!

Saadia1

Feb 20, 2013

Michael was extremely knowledgable and friendly. He explained the breakdown of the service in detail, arranged a shuttle service for me and my 2 children home as the wait was quite a few hours. I only had to wait 5 mins for the shuttle service. Very smooth procedure.

nonsingular

Dec 17, 2012

Horrible service. I did an oil change and multi-point check up. After more than one hour waiting, they just asked me to pay the money. Not any explains about the results. On the report it said V/C gasket leak and driving belt crackling. How bad it is? Do I need to replace them soon? Or after few months? I called back several times, and no one answered.

gwhite28

Nov 7, 2012

I took my brand new CR-V to Poway Honda after my first home-hand wash after I found a small manufacturer's paint defect under the top-rear light. They didn't hessitate to make arraignments/appointment for me to drop-off the CR-V to correct the problem with their auto body shop. They provide me with a rental car at no charge while my car was being repaired. Whenever I call to check on the status of my car and the service manager/representative was not available at that time, he did returned my call within a hour or so. Every occassion that I have come in to Poway Honda dealership if I was looking around to find someone for assistance or Mr. Randy, other employees would ask me "Can I help?" So far, Poway Honda has provide me with the best purchase and auto servicee experience and this is not my first time buying a new car.

Lara1963

Aug 6, 2012

I had been researching online for a Chrysler Town and Country and had a unhappy situation at a local Dealership , they said they would work with me, and to make a long story short...we ended up taking the bus home...not happy ! They are not associated with Cars.com.... Gary Lobel, worked with me over the phone and online, so I wouldn't have to drive all the way to Poway, until the Deal was done. This was the Best Experience Ever..I had read Great Customer Reviews before I inquired, and this is I why I went the Distance to purchase a vehicle...I live in Imperial Beach and nothing will compare to Poway Honda...Our second vehicle...we will definitely shop here..I Truly Believe that Everything Happens For A Reason.. Thank you Gary Lobel and Associates for allowing us to have a reliable vehicle, so I can drive my Blind dad, safely, to his appointments and also, feeling safe to drive my son with Special Needs anywhere we need to go.

soccer mom

May 11, 2012

Everything was great. The people were all nice and helpful. We got exactly what we wanted.

Sandbagger

Mar 11, 2012

I knew the car and model that I wanted and used cars.com to find the local dealers and ask them for a bid. Poway Honda called me within 20 minutes and offered a price that was slightly BELOW the "best price" listed on cars.com. The other dealers either didn't respond or quoited the manufactures recommended list price, but asked me to come in and "we'll make a deal." There was no hasstle dealing with Poway Honda and I was treated very professionally, friendly and efficiently. I really enjoy my new Honda and have recommended Poway HOnda to several friends.

nnkanji

Feb 15, 2012

My buying experience here was exceptional. Gary is an amazing person. He went out of his way to ensure I was happy with everything. I purchased a used Infiniti from Poway Honda, and even though it wasnt a Honda I was treated the same as if I was. They did not hide anything, he presented me the carfax before I could even look at the vehicle, told me about small and minor issues right away. I found a ding and a leather scuff, which he said he would make sure was fixed, and when it was it looked like new. The finance dept. worked hard to help me out as well.

DonnainPoway

Feb 3, 2012

I have had my Honda CRV serviced at Poway Honda for several years. For the past few visits, I have requested Ryan when making an appointment for my car. He is extremely courteous, explains everything concisely and, importantly, does not recommended unnecessary services. My car is always ready at the appointed time, and I have been very satisfied with the service.

joltinjoe

Jan 23, 2012

The dreaded "check engine" light came on and the next morning I was at the dealer. They did a fast repair, free rental car, and even stayed open late so I could pick up my car (Friday traffic). Good experience.

tommy

Jan 21, 2012

Easy service. Quality at a reasonable price. Have had several service visits at Poway Honda and all have been very plesent. Thanks Poway Honda.

Odessey_rao

Dec 24, 2011

Lier!!!!, Extremely unethical practices, instead of competing with others, they spread lies about competition.Over priced, arrogant, bunch of thieves and liers.see my post for details on this link.http://www.dealerrater.com/dealer/Spreen-Honda-review-13000/

Vin R

Dec 8, 2011

I went to this dealership because of a recall notice, and was pleasantly surprised that no one tried to up-sell any unrelated service. My paperwork was handled efficiently, the car was ready when promised, and I was in-and-out without wasting any time. I would probably go back to them when it is time for a scheduled maintenance.

RacerTaylor

Jun 27, 2011

I simply cannot say enough about the wonderful people I worked with at Poway Honda. The biggest kudos go to Brooks Simpson - this man deserves a week's paid vacation for all the hoops he jumped through on my behalf! I decided I had to have a very difficult-to-come-by (as I would later find out) CR-Z in a specific color and package. I have been in San Diego less than a year but have always dealt with dealerships in Texas, and my family is in the automotive business. Frankly, I was nervous about dealing with a California dealer, especially being a mid-20's female walking in with a trade-in and without a male presence.Brooks negotiated a very good trade-in value for current vehicle - one that proved to be untouchable by ANY other dealership I talked to. Big points right there because I know what the car is worth, and know what kind of profit a dealership needs to turn on a trade-in like mine. The initial offer was rock solid, but as I needed to pay off the note, I asked for a little more and Brooks was able to get it for me. As for the CR-Z, he cut straight to the chase with the best price I found in all of my hunting - I didn't even have to haggle. I love that - don't BS me just be honest and you'll have my business! I was super happy and told him I'd sign on the line and trade keys as soon as he located a white CR-Z. Unfortunately for Brooks, we quickly found out how difficult this would be. Nearly two weeks went by, and God bless him, I must have sent him 50 texts bugging him asking if he had found the car yet - I'm admittedly impatient. He was so quick to respond each time and was always checking every dealership around for my "unicorn" of a new car. I got so impatient I went to deal with another dealership who promised they had the car. About 90 minutes in traffic later, I quickly realized how much of a SCAM DCH Honda of Lemon Grove is. This review is not about them and I won't let my terrible experience get in the way of my rave review for Poway Honda, but suffice it to say: STAY AWAY FROM DCH HONDA OF LEMON GROVE! If you live in Lemon Grove, drive to Poway and deal with Brooks. It will be well worth the extra drive time. Even though my loyalty wavered, Brooks stayed diligent and even called me to let me know about an awesome 0.9% APR opportunity. When I went in to try to sign up for Honda Promise to get the 0.9% rate... Brooks pulled some serious strings (Super BAMF Status) and was actually able to get the car I had walked away from at the other dealership. SCORE! That was awesome and I will tell that story for a long, long time. Well done. The entire process was the quickest, most pain-free that I have ever dealt with, and I buy a new car every 2 years, so I think I can say that with some level of experience. Tony C., the salesman who talked tuner Hondas with me when I went back a few days later (Brooks was off) to pick up the CR-Z and and Amanda in finance also get Honorary Gold Stars for their service, senses of humor and "real people" factor. I didn't meet one Sleazy Salesman during any of my visits to Poway Honda and that speaks volumes for the types of employees they attract. I'm seriously trying to convince my fiance to buy a Honda just so we can deal with them again. I will recommend every person who asks me about my spunky new hybrid to Poway and specifically to Brooks Simpson. All around class acts. Thanks Poway Honda; you made making a huge financial decision while my better half is away fighting in Afghanistan so much easier than it could have been. Thanks Brooks for going above and beyond and literally hunting down my unicorn.

chicks

Apr 26, 2011

Needed to speak with the GM regarding an issue and was very pleassnt in requesting to speak with him. He was unwilling to take my calls and would not return the calls when messages were left. This has gone on for too long and i finally gave up. Will not recommend this dealership to anyone I know.

white5150

Apr 20, 2011

My wife and I recently purchased a Honda CRV from a smaller dealership. They offered fix or replace anything we found wrong with the vehicle within the first 30 days. After purchasing the vehicle, we noticed a grinding noise coming from the brakes and the steering wheel would shake when applying the brakes. We decided it'd be best to take it straight to the Honda Dealership to have it inspected and checked out by thier own certified technicians. Anything they found wrong and reccomended replacing we could then take it right back to the dealership and have it fixed for free. After their inspection they noted that the rotors were warped but said they didn't need replaced, and that the grinding and shaking would go away in a few days.A month later it only got worse. We had our own mechanic friend check them out and said they were beyond repair.. "too worn to have turned." For safety reasons we went ahead and had the brakes and rotors replaces with new ones and SUPRIZE... the grinding and shaking is no more. After presenting this situation to Poway Honda they couldn't have cared less and felt they owed us nothing. Quite frankly, what they owe us is the full cost of the repairs we had to make due to them screwing us out of getting the problem fixed in the first place!!They were very condenscending towards my wife and said the independant garage we had do the repairs were misleading and not needed. Yet, they can't explain why replacing these parts has eliminated the problems we took our vehicle to them in the first place.Whatever the case is, it's sad when people can't admit when they are wrong and at the very least offer an apology.. heck, maybe even a free oil change or something????I highly reccomend NOT going to this place for service of your vehicle because it would appear they are only into creating problems in the hopes that you return to them for the more expensive repairs!!!!

pokepud3

Mar 31, 2011

Bad Service, Expensive Parts. Went to get the car serviced and and wanted to know the past history they said they wouldn't allow me to see my service history as it's against HONDA policy. I called up honda America and they said no such policy exists. I then go back and tell them, and then they tell me it's their own policy. It seems like in order for you to buy more services from them they won't tell you your last service history if you got the car preowned. Escondido honda treated me much better.

MikeyLC

Jan 28, 2011

Whenever one is shopping for a car, ALL salespeople become your "newest and bestest" friends. The people at Poway Honda, especially Gary Lobel and Robert Guitron, not only treated me with class, but I received great help and no pressure, even when I took a weekend to look further and to "think about it." I WANTED to go back! They both worked hard to get me the VERY BEST price on my new Crosstour (and I really shopped around, before and after). They also went out of their way to locate the exact vehicle I wanted, while other dealers offered me only what was in their stock. No other dealer tried as hard.There are several Honda dealerships closer to my home, but after visiting Gary Lobel at Poway Honda, I happily went out of my way to return. I know now how Gary earned the honor of "Gold Master" in the Council of Sales Leadership. I will recommend him, and Poway Honda, to anyone I can.

fireskipper

Jan 13, 2011

We requested a bid through the internet from Poway Honda and when we arrived at their dealership they honored their exact bid. The bid was not the absolute lowest received but was very close and Poway Honda was closer to us than some of the other dealers. Reann was especially friendly and very knowledgeable about the Honda products, especially for being such a new employee. Robert was very cooperative when we needed to purchase additional vehicle coverage and theft protection. Our purchasing experience with Poway Honda was a very good one, and based on that we would recommend them to other potential buyers.

sachin_ecevit

Aug 22, 2010

I went there for a Honda Accord. The staff were very rude. When i said the other dealers were offering less, the staff said very rudely to go there and buy the car. " are you seriously looking for a car" this was the question he asked me right after 10 mins we had a chat. We complained this to another staff and that guy replied saying " yeah, are you serously looking for a car?". "You are no where near to buy a car and you can leave the place". This is the way they reacted when i was talking very politely. They will be the ones for sure to give a worst price. Try other big dealers around you will 100% get a good price than these guys.

qwerty_qwerty

Sep 21, 2009

They sell a Karr security system for $300-$500. it worth only $50. And didn't tell me it is not a honda-made system.They tell me the oringinal security system doesn't work very well, I have to buy a Karr to pretect my car. They already installed it, if I don't buy, it will take time to remove it.

gunny_2005

Jun 15, 2009

Last July I bought a used Mustang GT. The car was in excellent condition. Jim (salesman) was polite, courteous, and very professional. I got financed with not so great credit. Although they did try and add on a few extras (lojack,extended warranty, etc. which is typical of any dealership) I still got a really good deal. Quick and painless, I was out the door in under 2 hours. I would recommend these guys to anyone.

accordowner

Jul 2, 2008

2005 Accord with "shuddering" problem when braking - and a good battery. The front rotors and pads were replaced just prior to taking the car to Poway Honda, but this did not solve the problem. Poway Honda then diagnosed the problem as being caused by the new "aftermarket rotors", and said the battery needed replacement. Told that the front rotors were brand new and not the problem, Poway Honda refused to inspect the car for any other cause. After leaving Poway Honda, the battery would no longer start the car. Another mechanic correctly diagnosed that the REAR rotors were warped causing the "shudder", and found that electrolyte was removed from the battery to make it appear bad. In short: Poway Honda misdiagnosed the problem, wanted to charge for unnecessary repairs, refused to consider the correct diagnosis, but were very friendly while trying to screw me.

volleyball888888888

Jun 18, 2007

I did an online quote on Accord EX-L V6 and got an email back from an internet sales person asking me some info. According to my friend's recent buying experience for his Accord and the carsdirect.com offer, I told her my target price. She said "YES WE CAN DO IT" and asked me to come over to look at it. Then I said I need an exact price quote before I come. She gave me a price list about their internet "bottom-line price", then I found their price was pretty high, above $1000 higher than carsdirect.com. I told her about this and she became angry and sent a rude email to me. I simply don't want to do business with them. My impression is: Poway Honda tends to lure people and overcharge them to make large profit if the buyers don't know the real deal they should get. If they found you know the real internet price, they become rude and don't want to do business with you. In San Diego area, I found Ball Honda or Pacific Honda are far more honest than Poway Honda on the pricing.

sennag

Jun 8, 2007

Well, I bought my new Civic there - the purchase was a good experience. Well, it had a rattle (pretty loud) near the left rear passenger area. The first time they go well we didn't hear it (turns out they didn't drive it and the guy thought it was an engine noise - that's how bad the service managers notes were). The second time, they replaced the seatbelt (decided this was the problem without an inspection). Well, it wasn't the problem! So I took it back again. Now I have been out of my car for 2 days. This time they replace one of the side curtain air bags - the problem goes away for a few days and then comes back louder than ever. A month or two later I had some tint installed from a highly recommended installer. He says they didn't install the rear deck right and it is jammed in the wrong slots. I go well, those morons must have done this to get rid of the rattle. He looks around and says well, it is probably this loose cable here. So he reinstalls the rear deck correctly, and wraps the cable in in some foam tape. Ta dah! Problem fixed, never came back.So Poway Honda wasted 3 of my days and charged Honda for a new air bag and seat belt for no reason at all, simply because they didn't bother to look for something obvious. Overall, very dissapointed!I will probably buy my next car from Hoehn since they are a little cheaper.

basslvr3

Jun 7, 2007

Outstanding.. The absolut best

dotto

Feb 10, 2007

After reading some negative reviews of Poway Honda, I was not looking forward to taking my Odyssey in for service, but my experience was wonderful. Pete helped us and he was friendly and helpful and took care of everything. When I came to pick up my car, it was clean and working great. In fact, everyone I came in contact, was helpful and friendly!

bushbaby

Jun 7, 2006

Do not go to this dealer. They sold me a lemon and will not honor their warranties. They took 9 months just to give me my registration and sold me a car that was not up to honda certified specifications. I took it there to get my heater fixed and they messed up my air conditioning. When I finally found out and told them; the lady said " We did our repairs!" These guys will not recognize that they sold me a car with a DVD player that does not even work. I thought it was a great buy because it had rims, a DVD player and fog lights but I was wrong. Do not buy from them; you will regret it. Check the Better Business Bereau- they have a lot of complaints against them.Not to mention, the customer service sucks. It makes me wonder, how many people out there got screwed by them?

stinkytofu

Sep 4, 2004

My experience at the service department at Poway Honda is always a negative experience. I always feel like i'm not welcomed at the service department. In addition, i am treated with no respect and often talked down to. I've dealt with numerous service department employees and based off my experience, only 10% of them knew what they were talking about. The other 90% have absolutely no knowledge of Honda vehicles. <br>