rob smakouf

6 de ago. de 2016

don't update their website regularly, list cars that are "unavailable" when you waste your time driving there

R Thomas

11 de sep. de 2015

I purchased a car on a Saturday and they stated that it would not be ready til Monday but they did not give me a copy of any of the paperwork on Saturday even though I paid cash straight to them. I call on Monday because I do live an hour away and they stated that it still wasn't ready but it would definitely be ready Tues. Morning at 10. I arrive to get my car and it is still on the lift and they don't even have the parts and no one bothered to call and tell me they just let me drive up there for no reason and what's worse is when I get there No one is there that works for the Car Dealer, they stated the two people were gone to auction and only the people from the repair place next door is there and I was very mad and asked for a phone number and the number I was given was going straight to a voicemail that was full and I waited literally over and hour because I just wanted my money back at that point and then the repair guy stated they would not be back today to call them later. So when I called and told them I just wanted my money back he was very rude and belligerent and said I signed the paperwork, which I stated that he fell through on his part of the contract because the car was not ready when he said it was going to be, so I wanted my money back and he said he would have to talk to his boss and when I asked who his boss was he would not tell me and he simply stated I would have to talk to him. He knew that he had me because he had my money and the car and I had nothing not even any paperwork to show that I even was there. I do not know what I was thinking that day and why I never asked for any but I really should not have had to ask, they are required to give me copies of certain things. Every time we talked on the phone he was the most rudest person I ever met except for the guy that runs the repair shop next to it he was even worse. I can't believe that a car dealer treats their customers this way. The dealer license is not in either one of the two guys that work there's name, they repair person kept telling me that they are two different companies but when I pulled the dealer license and the owners they are one and the same.

E.

9 de jul. de 2013

I finally decided to trade in my truck and being a single lady I was somewhat afraid of doing any kind of car deal alone. I looked at different options and found this dealer. The dealer was very patient with all my 1001 questions and showed me different cars. Mind you, I am not from the US originally. I had to wait for the car I wanted to come in and he called me right away once he had what I was looking for. I worked in DeSoto at the time and I was working late, past the time the dealership was open. He was so nice and waited for me to get off work and make it through traffic. I know family time is short for car dealers so I really appreciated this gesture! The sales aspect went superfast and very easy. I never felt rushed and I am still extremely happy with my car! I have recommended this dealership to my girlfriends as well. I have been pressured by other dealerships before to buy a car I didn't want. I never had this feeling here! I would buy again. I <3 my car!