Used Cars for Sale at Precision Chrysler Jeep Dodge Ram in Butler, NJ

James

Nov 18, 2016

Brian explained the features of the vehicle in great detail. He explained the options thoroughly and was very patient while we made our decision.

David D

Nov 15, 2016

Excellent customer service and very easy to work with!! Smooth transaction and would recommend returning for future business!!

Karen Cortese

Nov 15, 2016

I went into this dealership to look at used cars. I wasn't ready to buy anything. Tom Deroberto was my salesman and was very patient with me on what I was looking for. After looking at the used cars and test driving them. I was asked about the Jeep Compass. We went for a test drive and I loved it. Tom and the crew from Precision worked with me to make sure the payments were well in my budget!! I would recommend this dealership to anyone looking for a vehicle.

D.Geary

Nov 12, 2016

Tom Walter and the management team at Precision found me the pre owned Chrysler 300 that I wanted ! No haggling, we agreed on a price and my trade in value in minutes. At delivery Tom spent a great deal of time answering numerous questions about each and every standard feature and option on my 300. I would highly advise those in the market for a new or pre owned vehicle to visit Tom at Precision !

JC

Nov 12, 2016

Came in to buy pre-owned Fiat. John Leonhard was our salesman, great guy, easy going and gave us a great deal. I would highly recommend this dealership to anyone I know. Thanks again John !

Spencer Leonhard

Nov 9, 2016

Buying process was quick and easy. Salesman John L. was very helpful and got me in a nice 2016 charger. would highly recommend this dealership

Jennifer

Nov 8, 2016

I wanted a specific car, my dream car. I wanted a certain color, a certain look. Brian Brigliadoro and Matthew Groetsch did everything in their power to make my dream come true. The first price they gave me was the best price around, and I shopped around. Every word they said to me was true, nothing in the deal changed from our very first conversation together. Brian called me frequently to keep me updated on the status of the vehicle. Jesse in finance was quick and made the process easy. I will never, ever, buy another Jeep from any other dealership. I can't thank you guys enough. If you are looking for a jeep head to Butler and ask for Brian or Matt, you will not be disappointed! Best prices for miles and miles....

jen and mike reiff

Nov 7, 2016

Great dealership and very accomodatinggave us a unbeatable dealvery friendlywould recommend to anyone!!!!

Maria Vlahos

Nov 7, 2016

Tom Walter was very attentive to my needs and provided me with exceptional customer service. As a new mother I wanted this process to be as quick as possible and he provided me with just that. I would highly recommend him to my friends and family.

Matt & Karen Perkins

Nov 7, 2016

What a pleasure! A big time thank you to Joe Z. He knows his business .... was warm, friendly and conducted his business without the need to" hard sell" or push to make the deal. He answered all and every question we had with confidence ... why we ended buying a 2013 Wrangler and a 2016 Dodge Ram! He is certainly a credit to the Precision organization. He made our buying experience a positive one. Why, we have already made a number of recommendations to friends and family to .... GO SEE JOE Z. at Precision!

MM

Nov 7, 2016

I recently got a lease through this dealership and had an amazing experience in doing so. However, the service department maintains a horrible customer service relationship. Making appointments is nothing but a hassle for a simple oil change. They never have any availablity and don't make any adjustments to helping the costumer. In fact, the woman continually hangs up on me and never lets me speak. I have also had a horrible issue with Bluetooth U connect. I will most likely not continue my leases here in the future. They are so quick to help you buy a care but nothing to help you once you have the car.

Vana and David P

Nov 7, 2016

Was looking for a new car to purchase. We were referred to John Leonard by another satisfied customer but we never expected to be treated with such great care and ease in the process of purchasing our first Jeep. He not only worked on getting us the best deal but was able to get us in our dream car with payment we can manage each month. When we picked up car he spent a tremendous amount of time going over all the options and didn't rush and took his time until I was comfortable leaving. I would highly recommend John Leonard!

Annmarie McFarlane

Nov 5, 2016

Brian Brigs was a pleasure to deal with today. He was extremely professional and made it very easy for us to trade in a car and purchase another one.We look forward to coming back to this dealership. best regards, Annmarie and Doug McFarlane

Barbara R

Nov 5, 2016

I was at the dealer 2 weeks in a row - was able to test drive 3 different Jeeps to make my decision. Tom Walter was the salesman I worked with and he was very patient and friendly. This was the 2nd Jeep I've purchased from this dealership and I would purchase from them again.

CC

Nov 5, 2016

What pleasure doing business at such a nice dealership. John Leonhard was great, easy going and honest. We test drove the Grand Cherokee and then came back and made the deal. Could not have been easier after not having bought a car in quite some time. Joe the manager was also very helpful. Will recommend to all our friends. Thanks Guys !!

Florrie and Kelly

Nov 5, 2016

Went in to look at cars. We spoke with Thomas DeRoberto. He couldn't have been more helpful. This is the 2nd vehicle we've bought from him. I wouldn't go anywhere else. Very professional, knowledgeable on all the vehicles we looked at and super nice person.

Ryan Bowlby

Nov 5, 2016

Eric was very helpful. He made me feel comfortable and kept working until I was ultimately happy and made a purchase.

NaomiC

Nov 3, 2016

Best dealership I've been to they worked with me and helped me find the jeep I love and walked me through the whole process we were beyond pleased everyone was so nice expecially Ned Goldstein and "Joe Z" thank you for everything

Steve Taylor

Nov 1, 2016

I generally don't like the process of buying a car, but today the whole process went very smoothly and was genuinely enjoyable. Brian Brigliadoro went well out of his way to make sure I got what I needed and it all happened very quickly.

Maria730

Nov 1, 2016

Shopping around this was dealership was one of the last stops on my list, upon arriving my husband and I met Christian Vasquez, after a rough start (them not having the car I came in for because it was "just sold" )he really took the time to listen and understand my needs and wants in a car, even though the color was not exactly what I wanted, the deal was too good to pass up. So thank you to Matt the manager... and Jesse for an all around great experience.

Anthony DeLello

Oct 29, 2016

He was great. Will definitely refer customers to him.....5 star review....

EDWARD RYKOWSKI

Oct 29, 2016

I had found a minivan I wanted I went to the dealership I did not feel any pressure the salesman MR Brian was very helpful and knew what he was doing I hope to see him again in three years when I buy another minivan THANK YOU

John Cimins

Oct 29, 2016

Brian was very helpful and thorough in showing me the vehicle. He made the buying process easy.Between his integrity and the excellent service I've learned to expect from Precision is the reason I continue to be a loyal customer of this dealership.

Kim

Oct 29, 2016

John Leonhard was a great salesman to work with. He was not too pushy or anything. He was just a regular guy, easy to talk to and didn't play any games. I would recommend him to anyone.

Ladybug

Oct 29, 2016

I have been shopping around for a vehicle for a few weeks. Once I stepped into Precison I knew I was leaving with a car! John Leonhard was very educated about the vehicles. He was able to answer every question and made us feel very comfortable. His easy going personality took the stress away immediately. In just a few hours I pulled home in a new jeep! Great deal!

Tony

Oct 28, 2016

Recommended by a friend, I went here looking for a new truck. Matt Groetsch the GM pointed me to John Leonhard to help in the sales process. Jim Federico gave me a good price for my trade. They got me into a 2017 Ram 1500 Rebel for a great price. The finance guy Jessie took care of my paperwork and John put me on the road. Easy process from start to finish. Thanks again guys ! Highly Recommended.

Charles Randle

Oct 27, 2016

Brian was phenomenal, got the numbers i asked for and helped with trade in my old jeep and getting me into my new wrangler as fast as he could with no games or hassle.

John S

Oct 27, 2016

Fast service, honest salesmen. Highly recommended!

John Saleh

Oct 27, 2016

Second car so far and it was a great experience. Highly recommended. Ask for Brian Brigliadoro!!

Art C

Oct 26, 2016

very good people to work with. this is my second purchase from them. they made it an easy process.

Tony Marin

Oct 25, 2016

Brian was great, very professional and patient.. I recommend Brian and Precision to anyone looking for a vehicle.. Brian made my experience fun and pleasurable..

Tiziana Pensabeni Jasper

Oct 22, 2016

Excellent and professional saleman, very helpful and knowledgable.

Faye Culver

Oct 21, 2016

initially met another salesperson who was not helpful. Eric then offered help. Started by asking about what I wanted in a car. Showed me cars and went for a ride. spent considerable time because I didn't like the 2016 cars finally had to order 2017. which I just got and its great ! Low key sales person which I appreciated. would recommend him

KIM & JASON D

Oct 17, 2016

Dealing with the GM Matt Groetsch and Sales John Trusio made the purchase of my 2017 Dodge Journey a great experience. No pressure No hassles. Good deal. Very comfortable experience and I was not pressured at all which is what you get in most dealerships these days. They were professional and pleasant and I would highly recommend going to Precision and seeing them. Also kudos to Jasmine keep up the good work !

Vinnie C.

Oct 17, 2016

I needed to lease a vehicle for work and stopped in at Precision. I was able to look around without feeling pressured, yet had friendly staff available to answer any of my questions. When it came time to get down to business, Tommy D. and Matt G. were able to get me a deal on a Grand Cherokee that exceeded my expectations. I was so happy with the entire experience that we came back three weeks later and leased a Jeep Patriot for my son!! I would highly recommend precision to anyone in the market for a new or used vehicle. Thank you to the entire staff at Precision!

Samantha Stadsvold

Oct 15, 2016

Overall wonderful service, very helpful, and very happy with my experience!

Nick89

Oct 14, 2016

Precision is by FAR the best dealership i have ever been too. I purchased a used car from Anthony Ciasullo and Jim Federico. They both made the process fast and painless and i was able to leave with the car that day! I would recommend Anthony, Jim, and Precision to anyone looking for a car. They will not disappoint.

robert & donna morando

Oct 14, 2016

We just would like to thank General Sales Manager Matthew Groetsch and his Team at Precision . The price and the customer service was amazing. Thank you again and we love our new Dodge Ram

Shawn Blank

Oct 14, 2016

I've purchased a few cars in the past and by far this was the best buying experience. Everyone we dealt with was fantastic, I can not say enough about it.

YOLANDA WILLIAMS

Oct 14, 2016

Would I recommend this dealership to a friend? ABSOLUTELY!!! TOM WALTER, MATT GROETSCH, JEANEEN LIVOTI and the entire dealership family were super helpful in making my dream of being a JEEP owner come true. What an amazing experience. being a woman walking in to buy a car can be a little intimidating. But I was treated with respect and walked out with a 2016 Jeep Grand Cherokee Limited. By far the best dealership EVER! And the owner Ziggy was a true gentleman. Thank you! I will be back for my trade-in in 3 years! You guys ROCK!!!!

Dmd70

Sep 30, 2016

I've been doing some online shopping for a new vehicle. I inquired about a Jeep Compass.. Within a few minutes a very nice girl had called me. I told her my current situation and very well reassured me that I would have absolutely no problem getting what I needed. "We have 2016 they are practically giving away". She said all I needed to do was come down ASAP to take advantage of this offer. I did just so. Salesman and manager were very nice but I informed them what my max payment could be and my current situation with existing car. Well needless to say they came back with an offer for 100$ more per month. I'm not upset with them but more for the internet people that are used to lure people in promising them exactly what they want with absolutely no problems!

Rich D

Sep 28, 2016

An easy and enjoyable experience. Would recommend buying at this location.

JeepDude

Sep 27, 2016

Buy went smooth and quick. Had car I wanted and worked with me. Only wish it was closer to Staten Island. Love my Jeep Grand Cherokee diesel!

Evan Smith

Sep 26, 2016

Eric was very helpful and knowledgeable. Very Pleasurable to work with, made the whole process very enjoyable.

Marc

Sep 26, 2016

I've bought a lot of cars since 2001 and this is the first time leaving a dealership not feeling "violated". John Leonhard was as good as they get. He got me into a truck that will meet my needs perfectly. When it came to numbers I asked him to get me a bottom line and he did. No back and forth ten times. The sales manager Joe got involved and just like that we had a deal. I look forward to doing business in the future.

Ken

Sep 24, 2016

Easy buying process, John Leonhard was upfront, honest and great to work with.He got me the Wrangler I wanted at the right price. Thanks also to Matt, the Sales Manager. I would highly recommend these guys to anyone I know.

Marc Adler

Sep 24, 2016

I was driving down Rt. 23 when I saw a silver wrangler displayed in front of Precision Jeep. Having begun my search for a 'winter vehicle', We swung in and Brian Brigliadoro approached us to see if he could be of any assistance. With no fluff. we promptly agreed on a price, worked out the details and were on our way in no time! Brian was courteous, knowledgeable, no nonsense, and quite efficient. We would definitely recommend Precision Jeep, more specifically Brian Brigliadoro, to anyone looking for a Jeep, or any 4 wheel drive with winter quickly approaching!

14lisamz

Sep 22, 2016

I just purchased my third vehicle from Joe Z! It was the best experience I've ever had buying a car -

Bob

Sep 22, 2016

Our sales person John was terrific, we were in and out in just a few hours. John hit every nail on the head

Carmine Sabia

Sep 22, 2016

My experience buying a new truck at Precision was an extremely satisfying experience the sales people were great. I especially want to recognize Brian Brigliadoro for expert knowledge of the truck purchased. He was through and provided me complete overview of the vehicle features. He made the sales process an ease and explained everything in plain simple language. Additionally, he had a great attitude and it was a pleasure working with him. I would highly recommend friends and family to see him in the purchase of their next vehicle.

Doug

Sep 22, 2016

We've purchased our last 3 cars from Precision. Returned tonight and drove away with our fourth! Everyone at Precision over the years have been friendly, professional and pleasant to deal with, and this purchase was no different. Tommy was our assigned salesman, and he was wonderful to deal with. We will definitely return to Precision for our next vehicle, and would highly recommend them to anyone.

John 1810

Sep 22, 2016

Joe Z was a true professional. He listened to our needs and found the perfect jeep for us!

Mackdaddy

Sep 22, 2016

I was looking for a used car and was searching up to 100 miles away on the internet. Precision Chrysler had a car that met my needs and I called to get more info. They were straightforward on the phone. I live 2 hours away from their lot and traveled out to see and purchase the car. Very friendly and excellent customer service. I couldn't be more satisfied with the car or the service i received.

Mat S

Sep 22, 2016

After shopping around for a Jeep Renegade at multiple dealers I finally discovered Precision Chrysler. I met my favorite car sales guy John W. It was by far the best car buying experience I've ever had. He gave me an extremely fair price on my trade-in and found me the exact model that I was looking for. It was honestly a slam dunk. He even managed to get me a discount because of where I work. I love my new Renegade. I'm actually looking forward to the winter to test out the AWD. When I'm ready to finally get a Wrangler John is going to be the first guy I call. Do yourself a favor... Ask for John Waciuta when you stop by the dealership, its a win-win situation.

Wilson Caro

Sep 22, 2016

I am extremely pleased with the new Jeep Laredo, and my purchase experience with Brian Brigliadoro was excellent, from start to finish. Brian Brigliadoro was my first contact, and I could not ask for better treatment, assistance, and guidance through this entire experience Brian was personable, very knowledgeable, and professional, and worked to make (an experience I usually dread), very comfortable and productive. I give him my highest recommendations. I am looking forward to my many years with the Jeep, and using your service department, to keep it in great condition. Thank you Wilson Caro

carolaw

Sep 20, 2016

I can not thank Tom Walter enough for all he did for us. Your patience and calm demeanor set you apart from others in sales. We can not be happier with our purchase, we love our new Grand Cherokee.Thank you so very much Tom you should be recognized for all you did for us.

James Trost

Sep 20, 2016

A great buying experience from beginning to end with salesman John Leonhard !I drove away with more truck than I could imagine I could afford.Thank You !

jimt5252

Sep 20, 2016

Easy, low keyed, buying experience with salesman John Leonhard.I drove out with a new Ram 1500 that was more truck than I could've imagined I could afford.In and out of the finance office quickly.Thumbs Up !

Christopher Wellins

Sep 17, 2016

John Leonhard was exceptional and made this buying experience fantastic and very easy. I didn't feel pressured at all and he was able to get me a vehicle that I love and can afford. I will absolutely be back when it's time. Thanks again John! I will definitely be back.

David

Sep 17, 2016

They made the vehicle purchase an ease. Christian Vasquez it's a great sales guy worked with us making sure we knew the specs and all aspects of the vehicle leaving us with a great customer service experience.

GiantsFan33

Sep 17, 2016

I purchased my first vehicle with this dealership and the process went smoothly. Brian Brigliadoro was able to help me out with all the questions we had and make it a great experience. Would definitely recommend it to others.

Kathleen Kerin

Sep 17, 2016

I was treated respectfully and had a very good sense of Erick's hard work ethic. There was at least one other sales person who was also very helpful while I waited for the paperwork to be completed, though I did not get his name. Overall, I felt the atmosphere of the dealership was helpful, caring, honest, and not the typical sense one might get in car sales. I was left to look around.

Kevv1990

Sep 17, 2016

I recently purchased a new truck from Precision and Anthony was my salesman. He was very easy going and knowledgeable. He took the time to find me the perfect truck at EXACTLY what I wanted to pay. I could not be more happy! Thank you again to Precision and Anthony for everything,

Kristy W.

Sep 17, 2016

We went into the dealership not intending to get a new car and worked with Brian Brigliadoro. We walked out that day with a new dodge durango. He was so pleasant to work. He helped us get a great deal on our new car. Would highly recommend this dealership t anyone.

Moparphoenix

Sep 17, 2016

Precision is a very honest, professional, and reliable dealership. They are also car enthusiasts, which is hard to find in the business these days (nobody seems to know or care about the cars they sell anymore). They care about the cars and the customers. Eric Mendez has helped me get into 2 very difficult to find cars, a new (at the time) 13 Blue Daytona and most recently, a manual 16 B5 Blue Scat Pack w/ a Shaker. Neither were stocked in or easy to find, but Eric went out of his way to find me exactly what I want and not try to quick sell me something else on the lot. I will always come back to this place with all my Mopar needs.

Russ B.

Sep 17, 2016

I couldn't have asked for a better experience leasing my car from Precision Dodge and working with John Leonhard. He made the process quick and easy, and got me exactly the Dodge Charger SXT that I was looking for! I've been leasing cars for about 15 years and this has been one of the best experiences. I got the best lease payment for the car I wanted, so I couldn't be happier! Best of all there was simply no none sense that you get at most other dealers. No back and fourth between sales and finance during negotiations which is the worst mind-game tactic- None of that here! I highly recommend John and have no hesitation about getting another car from him in the future!

Kristy121

Sep 17, 2016

We went in not intending to lease a new vehicle just yet as I still had my jeep until January 2017. The sales associate, Brian B., was great to work with. The best experience I've ever had at a dealership.

Andrea

Sep 10, 2016

What a great experience! I did business with John Leonhard and have never been so pleased with a car salesman. He was knowledgeable, thorough, and personable. I didn't feel pressured to buy, and felt I was getting top quality service and a great deal! If you are looking for a Chrysler, Jeep, Dodge, or Ram go to Precision and ask for John.

MS442

Sep 8, 2016

The service department is terrible. The customer service is lousy. Never go to this dealership. They have no idea how to diagnose a vehicle. They can barely change the oil correctly. Do yourself a favor and just drive by this dump.

Kathleen Leonard

Sep 3, 2016

John Leonhard did a great job and was a wonderful salesman. It made this go very easy for me! Would recommend him to anyone needing a great salesman.

Jessica

Aug 29, 2016

We visited this dealership and we left with EXACTLY what we were looking for and for exactly the price we were looking to spend. Weve never been so happy at a car dealership. We were approached right away by a sales person named Brian Brigliadoro and he was ready to help in every way he could. He asked exactly what we wanted and was very honest about trying to make that happen for us, and he did! he was amazing; Very helpful, very funny and personable, and just a genuinely nice guy! We recommend this dealership to everyone and we especially recommend sales consultant Brian Brigliadoro!! Thanks so much Precision Chrysler Jeep Dodge Ram!

ryan h

Aug 29, 2016

My experience at precision and with john leonhard was great. john went above and beyond to help me find the truck i wanted with a very fair price.

jessica530

Aug 29, 2016

We visited this dealership and we left with EXACTLY what we were looking for and for exactly the price we were looking to spend. Weve never been so happy at a car dealership. We were approached right away by a sales person named Brian Brigliadoro and he was ready to help in every way he could. He asked exactly what we wanted and was very honest about trying to make that happen for us, and he did! he was amazing; Very helpful, very funny and personable, and just a genuinely nice guy! We recommend this dealership to everyone and we especially recommend sales consultant Brian Brigliadoro!! Thanks so much Precision Chrysler Jeep Dodge Ram!

Robert Rice

Aug 27, 2016

Extremely helpful in addressing concerns. (We had bad experience with our last vehicle - a 2014 Jeep Cherokee). I can't say enough positive things about the service department and to the extent they assisted me in getting through some tough situations. Whether it be a loaner vehicle and just talking to me about the problem and what they were going to do as far as process and procedure. It conveyed to me an attitude of compassion and professionalism. (Traits not recognized to exist in car dealerships.)My last encounter with the dealership was yesterday when I purchased a 2016 Jeep Cherokee. The Sales Consultant was one of a kind. His attention to my needs came across as one of the best I've experienced in all the years of buying cars. He took his time to answer all my questions and went out of his way to make sure the management and financial staffs were aware of the details of the purchase. I can't ask for more than that. This organization has my unqualified support and one which I would not hesitate to recommend to friends.

Andy Vittoria

Aug 26, 2016

This was the second car we got from the dealership. Anthony worked with me throughout the whole process. He was very professional and responsive to our needs/wants. Even sent picture of vehicle so I could see it when not at the dealership. Very smooth , easy transaction. Props to Matt as well!Everything delivered as promised.

Dawn Hebert

Aug 26, 2016

We had such an awesome experience buying my son's truck that we came back again! John Leohard is a wonderful salesperson! Looking forward to leasing with them again.

RockerChic

Aug 25, 2016

All my years of purchasing cars, this by far was the easiest and best experience !!! John Leonhard was an amazing salesman and he said he would get me in the Wrangler and he did ! Courteous , honest , and not demeaning or demanding . Best experience ! I recommend this group of great guys for your next vehicle

Jeepfan23

Aug 24, 2016

This was by far the best experience I have ever had at a car dealership. I was very hesitant to start shopping for a new Jeep Grand Cherokee, however my salesman Anthony Ciasullo was very easy going and helped me find exactly what I was looking for. He made sure the process went smooth and as quick as possible. I would definitely recommend this dealership and Anthony to anyone who is looking for a Chrysler jeep Dodge or Ram vehicle!

Marcie

Aug 24, 2016

We met with John Leonhard who was fabulous. He spent a lot of time answering questions we had. It was so refreshing to meet with someone who was so down to earth and friendly. If we do move forward with purchasing a Jeep, it will definitely be from him. I would recommend him to everyone I know if they are interested in purchasing a car from your dealership.

Mike P

Aug 23, 2016

I bought 2 Jeeps from the Jim and they crew at Precision Jeep! They know how to treat people and are not pushy. Save yourself the time and g straight to the guys at Precision! Thanks!!!

Rozeann

Aug 23, 2016

I have nothing but great things to say about this dealership, the friendliness and the willingness to work with me and my family was their top priority. Our sales consultant Anthony was very personable kind and knowledgeable. He went above and beyond to get me in the vehicle I wanted ! I'm the proud owner of 2016 Dodge Durango

Sergio

Aug 23, 2016

I bought my Certified 2014 Jeep Grand Cherokee from Jim Federico the pre-owned manager at Precision Jeep and I can't say enough about the service Jim and the rest of the staff provided. Everything from the test drive to the purchase was a breeze. I will be a repeat customer for sure! Thanks again.

Tesslovesmaine

Aug 23, 2016

Tommy was excellent. He had a heads up that we were coming in and the van was outside and ready for test drive. He and Jim made buying very comfortable and stress free.

Roze1025

Aug 23, 2016

I have nothing but great things to say about this dealership, This Was by far the best dealership I have ever dealt with!! the friendliness and the willingness to work with me and my family was their top priority. Our sales consultant Anthony was very personable kind and knowledgeable. He went above and beyond to get me in the vehicle I wanted ! I'm the proud owner of 2016 Dodge Durango

Gianna Ritacco

Aug 22, 2016

We had a great experience at the dealership, our salesman John was extremely polite and made us feel very welcome and comfortable.

Irene

Aug 20, 2016

Had a great experience at Precision. My sales guy John Leonhard was terrific, friendly, knowledgeable, and not pushy. Thanks to John I got the car I wanted for the price I wanted to pay. Thanks also to Ned in Finance, and Pam in service. If you are looking for a no hassle way to buy a car, look no further. I recommend the team at Precision highly.

Justin L.

Aug 20, 2016

I bought a 2014 used Jeep Grand Cherokee in great condition. Brian Briggs was great, super helpful, didn't just view me as another sale, stand up guy. This dealership is family owned and not just part of a big auto group that pushes people in and out to make sales. Looking to avoid the usual car dealership hurtles and come out with a great car and great experience? Go see Brian Briggs and Precision Chrysler.

Lheimburg

Aug 18, 2016

The staff are very friendly and helpful. They made sure they did what they could to accommodate me. I went back to this dealer for the second time because of how pleased I was the first time.

Craig K

Aug 4, 2016

Thus is the only car dealer to buy a car from. There is no stress or headaches. You get the best price with the best customer service. They make the entire process simple and easy. That is why I continue to go back to Precision.

cksig

Aug 4, 2016

I have bought 5 cars over the last 9 years. There is no stress when buying a car at Precision. You get the best deal and amazing customer service. John W and Manager Matt took great care of me.

Rich B.

Jul 20, 2016

John Trusio was my sales person and he made the process very pleasant as did the sales manager, no arm twisting. John's knowledge about the vehicle was flawles, once I decided everything was handled smoothly even to the point that John picked me up to pick up the truck. The delivery process was quick and again no arm twisting from finance person.

2012GrandJeep

Jul 13, 2016

I had the best experience with Precision Chrysler Jeep Dodge Ram! I went in just browsing for a vehicle and I ended up buying one that day! John Leonhard was so helpful with finding me something in my price range and really showed that he cared. I could tell John cared about my wants and needs when I was picking a vehicle by how he didn't pressure me on a specific vehicle. If I said no to one, he understood and went on to the next, which ended up being my dream car. The car runs great! John is a family man, who also wanted to make sure that my family was safe in the right vehicle, a Jeep Grand Cherokee. Thank you Precision Chrysler Jeep Dodge Ram for an easy day of car shopping!!

LJRidsdale

Jul 12, 2016

This was my first experience buying a car from a dealership that wasn't a friend and it was great. Working with John Leonard was an absolute joy!! He made the whole buying experience an enjoyable process and got me into the vehicle I wanted at a price that was better than expected. Though my choices of Wranglers were limited, he was still able to find one that had what I was looking for and a little more at a price that was fair. He is very grounded and will work with you to the best of his ability to get you what you want. In addition to being a great experience, it was also one of the fastest buying experiences I've had. I was in and out in about 2 hours (on a Friday night too). I would recommend Precision to anyone that's interested in a new or used vehicle. Please ask for John...you won't be disappointed!!

Greg

Jul 7, 2016

Awesome buying from Anthony ciasullo he made all go smooth

CBonfiglio

May 27, 2016

I have been buying cars for over 25 years, and every dealer I have ever been to dropped the ball at some point during the sales process. Not these guys. Jim F, John W., and the rest of the staff were amazing to work with. They gave a great price without any BS or typical dealer shenanigans. In my opinion, through all my experiences, there is no better dealer around.

cutie0615

Apr 18, 2016

This is my 2nd vehicle I have had with this dealer & the experience was a poor one. They say one thing and do another. Although my salesman was excellent, the finance part of this dealership is very unprofessional and not pleasurable at all. I would stay far away from this dealership!!!!

Donna Ploch

Apr 2, 2016

After visiting many dealerships, Precision Chrysler Jeep in Butler was by far the best experience. Many other dealerships require you to deal with a woman at a front desk as soon as you walk through the door. This was not the case at Precision, as soon as my husband and I entered into the dealership someone was very courteous to walk over and find us a salesman. We ended up dealing with a great guy by the name of John Leonard. We informed John that we were looking for a blue four door Jeep Wrangler and he immediately took us out back to the only one they had on the lot. We explained to him the features we wanted and that we were not interested in buying something we did not want. He took all our requests into consideration and ended up tracking down a blue four door Jeep Wrangler with everything we were looking for from another dealership in Long Island. After sitting down and doing the numbers, I was hestitant to make a decision right at that moment. (I have had the same 2000 Jeep Wranger for the last 16 years and planned on making another 16 years with my new one). John in no way pressured me but actually had his manager come over and sit with us. Both of them were very sincere in asking what they could possibly do to help me make a decision and walk out of the dealership happy. After sleeping on it until Monday, I returned a phone call to John who was able to help me negotiate a deal. Within a few days my new Jeep was brought in from Long Island. Upon picking it up, John made sure to go over every detail and all the new features in the Jeep - what a difference from my old one! I appreciate all the help I received and would highly recommend this dealer to anyone- make sure to ask for John Leonard. My only regret was not taken a better look at the tires before leaving the dealership. After bringing it home, I noticed a small scratch on the tire, close to the rim with a piece of the rubber missing. The gash was no way related to regular traffic driving and when I returned to pick up my license plate I spoke with a parts manager. He informed me there was nothing he could do and suggested switching it with the spare. I blame myself for not taking a closer look when I had picked it up.

DPloch

Apr 2, 2016

After visiting many other dealerships in the area- Precision Chrysler Jeep was by far the best. There was no woman at the front desk waiting for you as soon as you walked in. The environment was warm and inviting from the moment you walked in. If you plan on coming here make sure to ask for John Leonard as your salesman. He is sincere and makes the car buying experience enjoyable. I was looking for a four door Jeep Wrangler with very specific features. Unfortunately what they had on their lot was close but not what I wanted. John immediately tracked a Jeep with everything I had requested. I was hestitate to make a deal right at that moment (I had my previous 2000 Jeep Wranger for the last 16 years...) John did not pressure me in any way but actually had his manager come over and both of them sincerely asked what they could do do help me make a decision and walk out happy. Needless to say I did end up purchasing my new Jeep from Precision and would highly recommend to anyone else looking to buy a new Jeep!

Gonavy629

Apr 2, 2016

Car buying has always been an experience that I dread because it always seems like its you against the dealer. Not true at Precision!!! Working with John Leonard was an absolute joy!! He made the whole buying experience an enjoyable process and got us into the vehicle we wanted at a price that was better than what I was willing to pay. He is very grounded and will work with you to the best of his ability to get you what you want. He's so good that my payment was lower than I thought it would be and it included a lifetime number to number warranty! I couldn't have asked for anything better. From initial contact through closing in Finance, John handled it every step. In addition to being a great experience, it was also one of the fastest buying experiences I've had. In and out in about 2 hours. I would recommend Precision to anyone that's interested in a new or used vehicle. Please ask for John...you won't be disappointed!!

Rockerchic

Apr 1, 2016

All my years of purchasing cars, this by far was the easiest and best experience !!! John Leonhard was an amazing salesman and he said he would get me in the kee wrangler and he did ! Courteous , honest , and not demeaning or demanding . Best experience ! I recommend this group of great guys for your next vehicle

Craig Babino

Mar 30, 2016

My salesman Christian and myself were on the same page from the get go. He "got" what I wanted and he found me the best option. I love my new truck

WayneCherokeeDriver

Mar 29, 2016

John Leonhard made the entire experience comfortable, easy and enjoyable. Percision is by far the best Jeep dealer in region.

Steve H.

Mar 28, 2016

My satisfaction goes back several years when it was suggested by Brian Pangione to purchase the Chrysler Max-Care extended warranty. Not being a fan of extended warranties because I usually blow through the mileage limitation, I initially declined. However, Brian advised that the warranty has NO MILEAGE OR TIME LIMITS!!! I never heard of such a warranty -- nor have most of my friends. I don't know why Chrysler doesn't advertise it better. Even before my most recent repairs that would've totaled more than $2k, that warranty paid for itself many times over on my wife's vehicle -- a 2007 Chrysler Town and Country. I have the same warranty on my 2008 Chrysler 300. That, too has paid for itself many times over the years. I now have over 140,000 miles on the vehicle and just had several warranteed items repaired! I would never again buy a car without purchasing that extended warranty. To my knowledge, only Chrysler, Dodge and maybe Jeep offer it. I have been helped by both Brian and Pam Krueger many times. Thanks Brian and Pam!

Steve H.

Mar 27, 2016

My satisfaction goes back several years when it was suggested by Brian Pangione to purchase the Chrysler Max-Care extended warranty. Not being a fan of extended warranties because I usually blow through the mileage limitation, I initially declined. However, Brian advised that the warranty has NO MILEAGE OR TIME LIMITS!!! I never heard of such a warranty -- nor have most of my friends. I don't know why Chrysler doesn't advertise it better. Even before my most recent repairs that would've totaled more than $2k, that warranty paid for itself many times over. Thanks Brian!

Steve H. -- West Milford NJ

Mar 27, 2016

My satisfaction goes back several years when it was suggested by Brian Pangione to purchase the Chrysler Max-Care extended warranty. Not being a fan of extended warranties because I usually blow through the mileage limitation, I initially declined. However, Brian advised that the warranty has NO MILEAGE OR TIME LIMITS!!! I never heard of such a warranty -- nor have most of my friends. I don't know why Chrysler doesn't advertise it better.Even before my most recent repairs that would've totaled more than $2k, that warranty paid for itself many times over on my wife's vehicle -- a 2007 Chrysler Town and Country. I have the same warranty on my 2008 Chrysler 300. That, too has paid for itself many times over the years. I now have over 140,000 miles on the vehicle and just had several warranteed items repaired!I have been helped by both Brian and Pam Krueger many times.Thanks Brian and Pam!

Moe9969

Mar 26, 2016

John was terrific. He understood what we wanted and was low-pressure; very attentive and friendly. Every person who even walked by John's desk was friendly and helpful.

Brian B.

Mar 16, 2016

I drove an hour to buy a Ram 1500 from this dealership and they were excellent. They were honest with me on the phone about pricing before I committed to the drive. I had a great experience and I would easily buy another vehicle from them. Their communication was outstanding throughout the process.

brianb

Mar 15, 2016

I purchased my Ram 1500 from Precision and I couldn't be happier. I drove over an hour to get there and I was treated like a gentleman from the first phone conversation. I would do business with them again without a second thought.

Dominick D

Mar 5, 2016

I have bought multiple cars from multiple dealers over the past several years. Precision was by far best car buying experience I've had. My salesman was John Leonhard. He made the entire buying experience painless from giving me a good price on my trade-in to coming up with the payment I was looking for. Upon delivery of the vehicle John went over all the features and helped pair my phone to the truck. Would highly recommend John to any friend. I know the salesman and dealership I will be using for the next vehicle I purchase!

Dominick D

Mar 5, 2016

I have bought multiple cars from multiple dealers over the past several years. Precision was by far best car buying experience I've had. My salesman was John Leonhard. He made the entire buying experience painless from giving me a good price on my trade-in to coming up with the payment I was looking for. Upon delivery of the vehicle John went over all the features and helped pair my phone to the truck. Would highly recommend John to any friend. I know the salesman and dealership I will be using for the next vehicle I purchase!

anonymous

Mar 1, 2016

First when I purchased my vehicle I found out that their finance guy doctored my contract and I was charged over $500 more than I should. I had to hire a lawyer to get my money back.Now for service it seems I have been blackballed. They said that they didn't hear the noise for the engine so wouldn't fix the issue. Had to go to another mechanic to have the ball bearing replaced.Will never step foot in that place again!

Abel

Feb 29, 2016

Not one to normally write reviews but gotta give credit where credit is due. I'll start by saying although seldom whenever I do take the time to write reviews it's because service was exceptionally bad or exceptionally good. This is the exceptionally great kind. In a nutshell, even though I didn't purchase my car from Precision (wish I had visited them 1st) I most definitely will do all services to my Dodge Challenger here. Staff friendly, knowledgeable, and go the extra mile to make sure you're satisfied with work. Work on my car was reasonably quick and done well. Can't say enough about the entire staff in service dept.

Abel

Feb 29, 2016

Don't usually write reviews so the fact that I'm typing says a lot. Despite not buying my 2k15 Dodge Charger from them (wish I did & certainly will purchase next one from em) & wasn't paying out of pocket money for work needed (covered by warranty). I was treated as if I had been a long time preferred, 'big spender' type customer. Service staff was friendly, helpful, knowledgeable, accommodating not to be cliche but "go the extra mile" appropriately applies here.Work was done well, quickly & painless.Plus, I got to hold the TV remote & watch what I wanted to in waiting area! Seriously tho... In a nutshell, I found my home dealer for all future service and purchases.

John S

Feb 16, 2016

Im 42 years now and I'm old enough to know what a car buying experience should be. I work in sales and understand "spin, quick talk and incentive". At the end of the day, a sale should be made on 1 point - Honesty. Precision did an amazing job. They did EXACTLY what they said they would. They were honest, they were upfront and they didn't jerk us around. John was our salesman. He made the process very comfortable and easy. I would recommend John to anyone. The benefit to working with John was he made the process not at all like we were being hustled or scammed. My oldest son will be driving in about 4 years. Maybe if he has enough money, we'll send him down there. Again, a great experience and Precision gets a GOLD STAR!

Scott

Feb 16, 2016

This was my first experience in dealing with Precision and I will now be a loyal customer due to the very professional experience in purchasing my pre owned vehicle. Christian Vasquez and Jim Federico were extremely helpful, honest, pleasant and great to deal with. I would not hesitate recommending them to friends and family members.

Sallyann C

Feb 13, 2016

We are very satisfied with two preowned vehicles we purchased from Precision in January. Both transactions were handled by Brian Brigliadoro who was very knowledgeable about the vehicles and always courteous and able to accommodate our busy schedules for both transactions. Financing was an easy & smooth process with Gary. Would recommend to anybody looking for a new or preowned vehicle!

Cap1

Feb 4, 2016

My 2012 Dodge Journey had the check engine light come on and was not running smoothly. The Service team diagnosed the issue and I was happy to learn that part of the repair was covered under the Powertrain Warranty. Brian kept me informed about when the repairs would be completed. Since I drive over 30k a year, he was thoughtful enough to work with me to get into an extended warranty plan with unlimited mileage. He was very helpful through the whole process and made it easy.

omeemerald

Feb 4, 2016

Needed to have the muffler on my Jeep looked at quickly! as it was making the loudest sounds while driving. I called approx. 3 other Chrysler dealers for immediate service and no one could help me. So I found Precision online and they were willing to take my Jeep in the next day! They fixed it well and were very very professional and polite about the whole situation. I appreciate their concern for my vehicle and safety. Also in these times who wants to pay a ticket for driving an unsafe vehicle certainly not me.

WK

Feb 1, 2016

Had a great experience leasing a 2016 Cherokee, John Leonard was great to work with. Will be returning in two months for the wife's Jeep and definitely be working with John again.

Beth C

Jan 16, 2016

I had a fantastic experience leasing my 7th Jeep- yes 7th!!!! I am a Jeep driving customer for life! On this particular day the dealership was busy , so as soon as Joe Z walked in the door , Matt had him help me out..... I was returning a leased Jeep and due to low mileage and the perfect condition of the vehicle ,they called my lease place and purchased it on the spot! Joe even offered to drop off my old plates at motor vehicle for me--- which was very nice and totally unexpected ! We went outside and picked out my current Jeep Grand Cherokee limited edition- gorgeous, My deal was made quickly and I was driving my new Jeep home in less than 3 hours! All were professional and trustworthy and I am recommending all my friends and family to purchase or lease from Precision! Thanks guys

Rob R

Jan 12, 2016

I bought my new truck right around the past holidays. With that being said I for got about picking up my new plates. John my salesman called me several times to remind me to pick them up. With being in the middle of the holiday season I kept forgetting. John offered to bring the plates and registration to me so I don't end up with a ticket. Now that is service. I actually made sure to stop in and pick them up realizing the temp plate was expired lol . I don't usually write reviews but John Leonhard made buying a new truck a pleasure again. Even after he made the sale he kept making the process a pleasure. Thanks again!

Dp40p

Jan 9, 2016

Bought a Preowned jeep here. John Leonard was our sales guy! I highly recommend buying a car from him. He was very knowledge, easy to deal with and cared about our needs. Amazing experience!

DP40p

Jan 9, 2016

Great experience! Easy to deal with. John Leonard was so wonderful to work with!! We bought a 2013 Preowned jeep. We love it! We will definitely come back here for our next car!

Jeep life!

Jan 4, 2016

I had a wonderful experience at Precision in Butler, after being jerked around by a dealer on rt 4. John gave me great service and was extremely honest and helpful. My father has bought all his cars from this location and I won't go elsewhere again.

CRM

Jan 3, 2016

I walked in and was instantly greeted by Christian. I told him what I was looking for and he instantly delivered with my budget and needs in mind. Friendly place and made leasing my new jeep super easy. Christian and the staff were truly knowledgeable and personable. I highly recommend Christian to purchase a car!! Thanks Precision!!

J and M

Dec 14, 2015

We have purchased several cars from the wonderful folks at Precision Chrysler Jeep Dodge Ram. Most recently, this past weekend we went back to see our favorite car salesman ever, Mr. John Leonhard. We were "just looking", but not really. We wanted to add a four-door car to our family. Mr. Leonhard not only helped us find a beautiful one right away, he insisted we test drive it to make sure it was a good fit, then he took us through every aspect of it and taught us all its features. There is never, ever any pressure from Mr. Leonhard. I swear, if I had a tremendous garage like some of the sports players do, I'd buy a car every week from him. He is extremely trustworthy and plays no games and really looks out for us with each purchase. I also highly recommend Matt the manager and Joe the finance guy. Both finance guys are wonderful, we've just worked with Joe the most. Matt the manager negotiates the price fairly, no games. I have friends who sell these cars in other states and I know base costs etc and with Matt you get the best price he can give. And then to Joe the finance guy. I tell you, he goes right for the option with the most rebates, best rate, best terms. I'm a very critical person and research everything to death before I do it, but with these folks we are in expert hands and always come out with the best deal. How often when you buy a car can you say the next day, week, month, year even a couple of years later still smile about it? We do, because we shop here with these wonderful experts. I was saying to my husband, I feel like this car dealership is family. They are fantastic people and really know what they are doing and how to take care of their customers. Thank you John (see John Leonhard, you will be so happy!), Matt, Joe and Pam (the lovely woman who handles the records), and the rest of your great staff. We really appreciate the way you look out for us!

JMS

Dec 14, 2015

We have purchased several cars from the wonderful folks at Precision Chrysler Jeep Dodge Ram. Most recently, this past weekend we went back to see our favorite car salesman ever, Mr. John Leonhard. We were "just looking", but not really. We wanted to add a four-door car to our family. Mr. Leonhard not only helped us find a beautiful one right away, he made sure we had a test drive to ensure it was a good fit, then he took us through every aspect of it and taught us all its features. There is never, ever any pressure from Mr. Leonhard. I swear, if I had a tremendous garage like some of the sports players do, I'd buy a car every week from him. He is extremely trustworthy and plays no games and really looks out for us with each purchase. I also highly recommend Matt the manager and Joe the finance guy. Both finance guys are wonderful, we've just worked with Joe the most. Matt the manager negotiates the price fairly, no games. I have friends who sell these cars in other states and I know base costs etc and with Matt you get the best price he can give. And then to Joe the finance guy. I tell you, he goes right for the option with the most rebates, best rate, best terms. I'm a very critical person and research everything to death before I do it, but with these folks we are in expert hands and always come out with the best deal.How often when you buy a car can you say the next day, week, month, year even a couple of years later still smile about it? We do, because we shop here with these wonderful experts. I was saying to my husband, I feel like this car dealership is family. They are fantastic people and really know what they are doing and how to take care of their customers.Thank you John (see John Leonhard, you will be so happy!), Matt, Joe and Pam (the lovely woman who handles the records), and the rest of your great staff. We really appreciate the way you look out for us!

wereami881

Dec 2, 2015

Walked in and was greeted by John Leonhard. Told him what I was looking for , discuses what I was trading in 10 minutes later we had a deal. They had several trucks to chose from found exactly what I was looking for. John gave me the bottom line what they could take for the truck I told them what I wanted for mine and it was done. No back and forth , no feeling ripped off, no hidden fee's. It was a pleasure doing business with John and everyone at Precision Chrysler Jeep Dodge Ram.

Diaz46

Nov 26, 2015

I took my 2008 Dodge Charger police package in for a recall and a diagnostic they told me that I will have my car back in 4 hours. To make a long story short they call to tell me that I will not be getting my car till the next day because the don't know if they got the right part for my car but they had ordered this part 2 weeks ago when I went in for the first recall . How could this be when is a recall and they had all my car information this was the worst customer service I experience. At this point I don't even know if they did the job correctly because now my car horn doesn't work now and they still charge me for the diagnostic after all of this. I understand that I had to pay for the diagnostic because I requested one but when you they tell me something I already know and told them that was wrong with the car. Then to be told that I have to get a new Engine for my car. This is the worst news but I don't understand because drove the car there all could say was there to much going on when all I had was one misfire code and a tick coming from my Engine. I didn't buy the from this dealership but I wouldn't recommended Because I received the worst customer service experience at this dealership I this time I am taking the car to a other dealership to check if they did the job correctly .

kel

Nov 12, 2015

Last Saturday I leased a brand new Grand Cherokee from Precision. I spoke with Brian on the phone a few times before I met with him so he knew what I was looking for. When I got there he went over all possibly options in my price range so I could make the best decision for me. He spent a lot of time with me running numbers to make a deal work that I was comfortable with. I got a great deal and love my new car. I previously leased a Jeep from a different dealership in the area and did not have a good experience. The service and experience I had at Precision was great! I will definitely go back there in the future for my next car purchase.

kraftylady

Nov 4, 2015

What a surprise - after wasting hours at a bait and switch dealership and finally walking out, we walked into Precision and spoke to John Leonhard. There was no pressure, no false claims, and no deals that didn't exist. From the very beginning, it was clear that John and Precision were not your ordinary dealership. He worked with us to find us a really great deal on a fabulous car (a much nicer car than we ever thought we could buy). He even had us come back for a personal lesson on all the new bells and whistles. If you're tired of the false claims and outright lies, John is your go to guy!

pmitch54

Nov 2, 2015

This was a great dealership. John Leonhard found me the perfect car that had everything I was looking for. The whole procedure was absolutely amazing. I would recommend this dealership to anybody looking for a car

Mary813

Oct 28, 2015

After a horrible experience at another dealership on Rt. 46, I can't thank the staff at Precision enough for treating us with dignity and respect. It was a no-pressure, stress free purchase. Many thanks to John Leonhard for his honesty and willingness to accommodate us from start to finish.

Ciardiii

Oct 27, 2015

Horrible service.we bought a Truck and wanted it serviced for a simple trans problem after owning it for a week and a half. Had to wait two weeks before the even mentioned a rental car. We sent it to our ford dealer, they wanted to fix the truck at this own place. Had to wait another two weeks for the truck to go back to them. It has been at their shop now for two weeks and has not moved. Everytime we call, no one knows what is going on with the truck or where it is. No one ever answers the phone or calls back in a timely manner. They are time consuming for no reason. Worst service department I have ever seen.

Eleanor Scangarella

Oct 10, 2015

On 9/21/15- John Leonhard was a pleasure to deal with and didn't try to sell us a vehicle we didn't need. I went to the dealership with specific items I wanted in the vehicle and specific car payment I wanted to pay. We first looked at a Jeep Grand Cherokee and the payments were more than I wanted to pay. John then found us a Cherokee with everything I wanted in it. John left my husband and I to discuss what we wanted to do. There was no pressure what so ever. John has called several times to make sure we were happy with the vehicle. He was a pleasure to work with. I would recommend him to anyone wanting to buy a new vehicle.Sincerely,Eleanor Scangarella

Joshua Rojas

Oct 8, 2015

I was interested in buying a used truck that was in my budget, I went to a few dealerships before and most of the salesmen where very aggressive and pushy about buying a car, even though I explained I was not looking to buy right away unless I find an amazing deal. But when to Precision I saw a truck that I was really interested in and when I walked inside I met a salesman named Christian and he showed me the truck. Talking with Christian was very easy and he came off really professional and very informative, he was not aggressive and pushy about buying the truck. I explained that my credit was not the best but wasn't bad either. Christian worked with me patiently and him and the Sales Manager Jim were extremely helpful and worked with me to get an amazing deal that was just under my budget!! They made me feel very important and comfortable. Thanks to the Christian and Jim I had an amazing first time buyer experience and I would Highly recommend to See Christian at the Precision Dealership for a great deal!!!!

JSROJAS

Oct 8, 2015

I was interested in buying a used truck that was in my budget, I went to a few dealerships before and most of the salesmen where very aggressive and pushy about buying a car, even though I explained I was not looking to buy right away unless I find an amazing deal. But when to Precision I saw a truck that I was really interested in and when I walked inside I met a salesman named Christian and he showed me the truck. Talking with Christian was very easy and he came off really professional and very informative, he was not aggressive and pushy about buying the truck. I explained that my credit was not the best but wasn't bad either. Christian worked with me patiently and him and the Sales Manager Jim were extremely helpful and worked with me to get an amazing deal that was just under my budget!! They made me feel very important and comfortable. Thanks to the Christian and Jim I had an amazing first time buyer experience and I would Highly recommend to See Christian at the Precision Dealership for a great deal!!!!

Lauren15

Sep 30, 2015

It was fantastic working with John. John was recommended to me by my insurance agent. I called him and told him exactly what I needed and he went to work. When I arrived at the dealership, he had the car waiting for a test drive. After the test drive, we walked back into the store and I saw another bright and shinny car I thought I wanted. (Yes, I am easily distracted by bright and shinny cars!) He was the one who kept me focused! He reminded ME of want I wanted.Without hesitation, I would recommend John to family and friends.

Jayman63

Sep 28, 2015

I went to precision very confused about which would be the right car for me. John patiently worked with my wife and I, and helped us get in the perfect car. If you want a buying experience where you don't feel rushed, or pressured, go see John. Love our new Durango! Thanks again!

Ellaowen

Sep 27, 2015

John was a pleasure to deal with and didn't try to sell us anything we didn't need. He respected our budget constraints and worked with us so that we both left happy. We had planned to go to 2 other dealerships but ended up buying from John.

Tbones1983

Sep 22, 2015

Highly recommend coming here to buy your next jeep. Your going to get a fare price for a great new or used jeep. Used jeeps are in top notich condition.

Shockey89

Sep 14, 2015

After purchasing my vehicle in late August, I paid for the dealership to register my vehicle in New York and send me my plates in the mail. Well my temporary tags expire tomorrow and I still didn not receive my plates in the mail. I had to call precision jeep to ask about the status and only after my asking questions, they decide to tell me they undercharged me for the registration and I owe them $21 that's why they never sent me the plates. So basically I have to go down to the dealership tomorrow to get my plates since my car will have expired tags of tomorrow. Thanks for the inconvience. Only positive comment I have is that the salesman I reached out to got back to me in a timely fashion. You would think after the inconvience of me having to drive 40 minutes each way to pick up my plates, the dealership would eat the $21 fee tomorrow in a show of good faith.

keith

Sep 9, 2015

I had a problem and this dealer quickly corrected the problem I dealt with Pam ,and Brian in service they wur excellent and knowledgeable and took care of me swiftly I would recommend this dealer to my friends and Pam,brian are ambassadors of the industry if anyone is looking for a great service center goto prescion dodge in butler ??

Cora

Sep 7, 2015

Had a very nice experience dealing with Jose in leasing my jeep. Everyone at this dealership was extremely nice

ChristinaB

Sep 7, 2015

So my dad and I have been looking around for a Jeep Wrangler for a while now. My dad went to a number of places for a few weeks and finally let me know about the all black Jeep Wrangler Altitude that he found at the best price at this dealership! We went, checked it out and I lovvvedd it. John Leonhard was our sales man and he was so great! He walked us through everything, and got us in and out of there as fast as possible! He was super friendly and made sure we were incredibly happy with the purchase before we left. He gave us the best price, best service and was so incredibly nice to work with!All of them really went above and beyond to make sure that we were happy and now I have my dream car! YAY!

jeepman1013

Aug 31, 2015

I had a deal on the table with another dealer on 8/31/2015. Something wasn't sitting right in my gut with the deal discussed. I put the deal on hold and paid a visit to Precision. I was greeted gracefully not bombarded by a sales representative named Dan Gino. He gave me the courtesy of space not your typical aggressive behavior. I explained that I had a deal in place with another dealer but things did not work out. He asked me the particulars and what went wrong and assured me that will not happen here at Precision and with him. True to his word within 45 minutes we had a deal in place that worked for me. From Dan to the sales manager things went smoothly and quickly. Not only did they meet my needs they put me in an upgraded vehicle from my original expectations. I was very grateful. That wasn't the end of my experience. They called me back and said I was erroneously charged for something that was included in the deal and credited me the amount that was charged. That was it, they have a customer for life. Car buying made stressless. My salesman Dan Gino was a man of integrity from start to finish. More dealerships should have the same business model.

Marybeth#2

Aug 30, 2015

Cannot say enough about how great our experience was at Precision! We were shopping for a Jeep for our daughter and from the moment we entered the dealership to the moment we signed our paperwork we were treated with the best customer service we have ever experienced! John Leonhard was great! He made us feel comfortable and confident about our purchase.We left with a 2016 Jeep Patriot and a smiling daughter! Thanks again John It was truly a pleasure!

syed2997

Aug 3, 2015

recently i bought a minivan 2006 toyota sienna from Precision Chrysler Jeep Dodge Ram. I got a very good price. They did all the paper works which did not take long. Gave me break down of all other cost ahead of time and it was the same when i purchase the van, it was wonderful experience to do business with them.

Gcapella

Jul 14, 2015

This is a fabulous dealership they make sure they can do everything possible to help. I bought a 2015 Subaru BRZ and they did everything they could to make it possible . Great people. Great dealership

Scottl

Jul 13, 2015

I bought a ram1500 from precision and it was a pleasure from the time I walked in till the time I walk out thanks Rita and Tom

Tim C.

Jul 8, 2015

When I purchased my 2014 Ram last year my salesman Dan told me if I referred a friend and they purchased a vehicle I would get $100. Well my friend did purchase and it took me 11 months to get the $100. Calls and e-mails got me nowhere, a negative Facebook post on their page did get action. Very unprofessional. The service department has also been very disappointing. My truck was leaking trans. fluid so when I called and told Pam I needed to get it in right away I'm afraid the trans. is going to get damaged, she said the best she could do was a week. So my new truck sat in the driveway while I bummed rides to work. The day it was in for service Brian called me and said he has to order the parts it would be 2-3 days, well today is day 15 and they didn't even make one call to me to let me know what was going on. So finally I called and they couldn't even find my paperwork at first. After 10 min. on hold I get Brian's voicemail and it's now 26 hours later and no return call. I have been to several dealers and this one is the worst.

Tim C.

Jul 7, 2015

My salesman was arrogant and not helpful at all. I wish I walked out but I bought a new Ram 1500. He told me that if I recommend a friend and they buy a vehicle I would get $100. So my friend ended up buying two vehicles. Well after 11 months, 5 e-mails, 3 phone calls and 1 seething Facebook post later I got my $100. The service department is terrible also. My truck was in for repair and somebody calls me and says they need to order parts should be 2-3 days max. Today is day 15 and not one call to let me know what's going on. I finally called them and they couldn't even find my paperwork. Please save yourself some stress and AVOID this dealer!!

civ100

Jul 6, 2015

This dealership is not typical to others as they are trying to help you out and do what is best for you. John was excellent helping me lease my new Jeep and I would recommend him to anyone.

sucker

Jun 24, 2015

worst dealer I every went to purchased a used car from them the engine light came on after the first week and they couldn't fix it after one year they told me there was nothing else they could do and said dont bring the car back its my problem now.

SEANMR

Jun 23, 2015

Purchased my 3rd Jeep, 1st LTD model, and 1st time from Precision. Excellent staff, was well taken care of and advised of all my options. Received a very competitive price for my new car that I financed and received a fair trade in on my 2010 Jeep Laredo. Thanks to Justin Wainwright and salesman Jose Bayona for making the process pain free and affordable!

anm14

Jun 7, 2015

really great experience. These guys were extremely genuine and helpful with pricing and payment options. I had an appointment to look at a Jeep Wrangler Unlimited Altitude and was able to take it home that day. I am very happy with my new jeep.

Pricee193

May 21, 2015

Great staff, very friendly and organized. I had trouble at other dealerships and when I went to precision they were very helpful in getting me what I wanted with no pressure to buy.

KarenS

May 14, 2015

When you get to drive off in your new Jeep Wrangler everyone is happy!!! John L was informative, he listened to what I wanted and what I was able to afford and made the deal happen. Great experience !!!

JMS

Apr 23, 2015

We had a great experience buying my husband's Wrangler (see prior review). Well, a week later we went back to see Mr. Leonhard for another one, this time for me! I called first to make sure he was in that day, I was not sure of his days off and we trusted him from the prior purchase. He was in, and actually had some customers waiting to see him. I was not surprised. Regardless, he helped us all in a timely manner, no waiting, he ran all over the place and took care of us all. I left there with a beautiful, new yellow Wrangler Sport at a great price and financing. Gary, Joe, and Matt were all wonderful again as well. They are a great crew there. Too bad we are all car'd up for now, or we would be going back this weekend. Thanks guys for taking such great care of us again. We really appreciate the way you do business.

JMS

Apr 12, 2015

We've purchased three Jeeps from this dealership. This last purchase was the first time with the new owner, Precision. So we did not know what to expect. They were wonderful! Our Sales Person, John Leonhard, was friendly, informative, completely NOT pushy at all, and very very helpful with our purchase. The sales managers Joe and Matt are excellent. Joe was great to negotiate with (we didn't negotiate with Matt but had contacted him before going in), very fair. And Gary the finance guy was terrific. He drew up an excellent contract, nothing hidden, no issues whatsoever and got us great terms.We have brought in our other two cars for service and the service department is also communicative, fair, and yes I will say it, honest!Our experience with this dealership is unlike anything we have had at other places. It's so great, which is why we keep coming back. Thank you guys for all you do for your customers.And to those of you reading this review, when you go in to look at cars, ask for John Leonhard. When we got to the dealership he was driving cars around, getting to know them and how they drive. We ran into him on the lot after he parked one back in its spot. Great guy, you'll be quite happy!

wammers

Apr 7, 2015

I received a sales letter in the mail and decided to call in to see what offer I would get on a new Wrangler if I was to trade mine in. I wasn't expecting to make any deal. I spoke with Christian and told him exactly which Wrangler I wanted and for what price. He told me it was worth it for me to make a trip in to have my car appraised. Within 30 minutes he found a car that wasn't on the lot and offered me exactly what I asked. I couldn't have had better service. Christian was honest from the start.

Mike L.

Mar 26, 2015

Bought a 2010 Dodge Charger R/T Feb, of 2014. The car was "never" checked out before it was given to me, there were multiple leaks with the water pump, every hose was leaking , they took me in 3 separate times, and did one hose at a time, instead of checking "all" of them, and replacing all of them. 4 months ago the MDS in my Charger started to make a loud audible clicking sound, from outside the car the sound was very loud, inside the car it vibrated so much the steering wheel shakes. They "fixed" the MDS by installing new MDS Solenoids, as soon as I left the dealership and got onto the highway, it was worse than before. It took me 3 or 4 times with a tech in the car going back and forth to the dealership, only for them to tell me the sound is normal for a Hemi??? Sorry but no! I drive in my friend's 2009 Charger r/t and no sounds at all , and my Dodge Hemi Big Horn, which I traded for this car also had MDS, it "NEVER" made any of these sounds....so this is normal?

omy1020

Mar 25, 2015

Everyone from the car salesman to the manager were extremely accommodating, friendly and extremely helpful. I definitely recommend to anyone, that the next time you buy a car, go to Precision, it'll be your first and last stop.

Mark smith

Mar 20, 2015

I delt with plenty or dealership in my lifetime and I have to say precision is by far the best place to buy a vehicle they made it easy for me to purchase my new used Dodge Ram pickup. For my first time dealing with Precision I fond that every one was as helpful as they can be the salesmen I had was definitely not pushy I told him this is what I can afford and he worked with me and he did not try to push me were I was not comfortable.You would be crazy to not at least stop ther and shop first.

Truckfan

Mar 7, 2015

I had a great experience with this dealer. When I emailed them about the availability of a pre-owned they responded very quickly and worked with me all through email before I was able to get to the dealership. Once I got there the vehicle was ready for me to take a test drive and I was on the road with the salesman in about ten minutes. After the test drive the buying process went quickly and efficiently. They worked with me and was able to get me the vehicle UNDER my budget. The only slight complaint I have is that they said I would be out of the dealership in about an hour but it took about 2 to get the vehicle ready for me to drive home. Overall I had a great experience and would recommend them to my friends and family.

REW

Mar 5, 2015

I recently purchased a car from Precision. The negotiation process went as expected. I worked with the sales manager Justin. He was awesome and really did his best to get me what i wanted. When i picked up my car I worked with John. He is a really friendly, nice guy. I highly recommend walking in there and immediately asking to work with John & Justin because you're guaranteed a good experience then. I am now in the process of trying to transfer my plates though, and the girls that Precision has working for them in that department are TERRIBLE! They called me to tell me my plates had been surrendered (which they had not been) and the girl was extremely rude to me. All she kept saying over and over again was "this is not precision's fault". Which is great and all but then HELP me fix the issue. She was unfriendly and not helpful and whether it is precision's fault or not, she should be trying to assist the customer in rectifying the situation. Because of this hassle i had to go through I would think twice about recommending this dealership

rew1103

Mar 5, 2015

I recently purchased a car from Precision. I worked with the sales manager Justin. He was awesome and really did his best to get me what i wanted. When i picked up my car I worked with John. He is a really friendly, nice guy. I highly recommend walking in there and immediately asking to work with John & Justin because you're guaranteed a good experience then.I am now in the process of trying to transfer my plates though, and the girls that Precision has working for them in that department are TERRIBLE! They called me to tell me my plates had been surrendered (which they had not been) and the girl was extremely rude to me. All she kept saying over and over again was "this is not precision's fault". Which is great and all but then HELP me fix the issue. She was unfriendly and not helpful and whether it is precision's fault or not, she should be trying to assist the customer in rectifying the situation. Because of this hassle i had to go through I would think twice about recommending this dealership which is a shame because their sales department was great!

Jose fernandez

Feb 25, 2015

Team leader Brian from car service area has always kept on top of my repairs always treat me with respect and always took my car in and out in quality time thanks for being such great person and make my experience such much better

JK

Feb 19, 2015

Simple and professional. Internet staff communication was timely and well done. Utilized costco pricing program and that further simplified the process.

Mike T.

Feb 15, 2015

In July 2014, I walked into Precision Jeep and met my salesman, John Leonhard. He was very professional and friendly from the start and helped me get into a Grand Cherokee lease for my wife at a great price with ease. He did not pressure me into the deal and was straight forward about the pricing. I left the dealership confident that I had gotten a great deal and assured him that I would be back in the near future to purchase another vehicle. I was back as I said I would be on 2/12/15 to finance my first vehicle, after years of leasing. John had the exact Jeep Wrangler Willys Wheeler edition that I was looking for and got it for me at a great price. I would recommend John to anyone that is looking for a Jeep or Dodge without a doubt!

trov1217

Feb 14, 2015

In July 2014, I walked into Precision Jeep and met my salesman, John Leonhard. He was very professional and friendly from the start and helped me get into a Grand Cherokee lease for my wife at a great price with ease. He did not pressure me into the deal and was straight forward about the pricing. I left the dealership confident that I had gotten a great deal and assured him that I would be back in the near future to purchase another vehicle. I was back as I said I would be on 2/12/15 to finance my first vehicle, after years of leasing. John had the exact Jeep Wrangler Willys Wheeler edition that I was looking for and got it for me at a great price. I would recommend John to anyone that is looking for a Jeep or Dodge without a doubt!

hemi.challenger.rtatgmail.com

Feb 9, 2015

You could by the exact same JEEP model at any dealership, believe me, I shopped them and despite they hype, they are all the same price...the ONLY reason I bought from Precision was my salesman, John Leonhard, I believe I am a unique customer, and I will leave it at that, John Leonhard was an equally unique salesman, by far head and shoulders above any I have dealt with in my 30 years of buying and selling cars. If he wasn't, I would have walked out. If you want to actually enjoy what is a typically stressful and confusing experience and want to be treated as an intelligent, respected customer who is there to buy instead of be sold, ask for John and tell him MIke M from HIghland Lakes sent you. My money is green and I could spend it anywhere, John Leonhard (and "Little Joe") are the reason I spent it at Precision.

paulqball

Feb 8, 2015

John was professional and friendly. A great dealer to work with.

paulqball

Feb 8, 2015

John was professional, friendly and did not pressure me into any vehicle. Overall a great experience and a great vehicle so far. I would recommend seeing John for any Chrysler Jeep or Dodge.

Dre

Jan 22, 2015

From the minute we walked in the door, to picking up our jeep, we had an over-all great experience with John. He was professional, informative, and friendly. He showed us both jeeps that we were interested in. He took time to go over all the comparisons and what would fit our needs the best. We were very pleased that John met our budget needs. The process was quick and painless. The Jeep that was on the lot wasn't the color we wanted and John didn't hesitate to let us know that he would get the color we wanted. Indeed, a couple days later he got the specific one we wanted and we bought it! Thank you John for doing such a great job and getting us the Jeep! We are very happy! -Andre

Kodiak

Jan 21, 2015

True to the title, started with Butler and continuing the tradition with Precision, always a great sales approach, great service and never a compalint from me or my family as they treat us like family. Biggest of THANKS to Justin and Dan for making my wife's purchase this time around painless.

Bob

Jan 19, 2015

Purchased a work van and was not at all happy with the time it took to deliver the vehicle. I waited over three months and still had to invest more time in getting accessories added after delivery. I could not get a straight answer for time frames for anything. I would think twice before using this dealership unless you have the time to wait.

Patrick Carr

Jan 14, 2015

I met with Thomas DeRoberto to discuss a 2015 trail hawk that I had found online. After looking through multiple dealerships from Ramsey to Paramus to Teteboro I finally settled on Precision Jeep in Butler. Competitive price and non pushy attitude. Would highly recommend.

Billybobgoat

Jan 14, 2015

Looked for a 2015 trail hawk all over North Jersey. Finally found the right one close to my price range at precision jeep in Butler. After a little negotiating the price was reduced and the car was purchased. Little hastle and the salesman Thomas Deroberto was very upfront about hidden charges (their really weren't any). Some placed charge 500-1000 to walk into the finance office they do not. GOod expierence would recommend to anyone.

Joe, finance. Tom DeRoberto

Jan 6, 2015

Mr. DeRoberto walked me and my wife through the process without pressure. This allowed us to come to our decision to purchase. Mr. DeRoberto understood the needs we were looking for in our new vehicle. The professionalism and courtesy he displayed during the purchasing process will enable me to encourage others to shop at precision.

debbie f.

Jan 3, 2015

I would definitely recommend Team Precision. We just purchased our second vehicle from them today, another great experience! Thank you again Matt and Christian . Debbie F.

Ed R MAC

Jan 3, 2015

I recently leased a 2015 Jeep Grand Cherokee from this dealer and can say the overall experience was very pleasant. I visited another dealership the day before and really liked the salesperson, but once he had to bring out his "Sales Manager" because of company policy I knew that I would not end up working with this dealership. The next day I visited Precision and only had to deal with our salesman Dan, from the time we started our discussion about the car, Dan was extremely professional and answered all the questions we had. In addition our negotiation on price went smoothly and Dan never had to introduce anyone else into this process. I highly recommend Dan as the salesman of choice at this dealership. I trust that our experience with the service department will be just as pleasant.

Mike McClanahan

Jan 1, 2015

We walked into Precision with a very specific list of options we wanted in our 2015 Dodge Challenger. Isaac searched his inventory and found us a car that surpassed our wish list. We gave Isaac our budget and he and Matt worked very hard and went above and beyond to get us in this car for the price we wanted. It was an easy and pleasant process. We would recommend Precision to all of our family and friends!

mmcclanahan

Jan 1, 2015

We walked into Precision with a very specific car in mind. Isaac went through the inventory and found us a 2015 Dodge Challenger that surpassed our wish list. We told Isaac our budget and he and Matt went above and beyond to make my wife's dream a reality! We would recommend this dealership to our friends and family.

Joe D.

Dec 30, 2014

I took my truck in for service, found out it needed a part (was not in stock). They ordered the part (came in about 3 days later) they called and I set up an appointment. When i got there they took it right in and i was back out in under an hour. All the staff was very friendly, courteous and professional. Since then i was back in for an oil change and the same thing.(in-out-done). They just turned service into an enjoyable experience.

Jdvid

Dec 30, 2014

I took my truck in for service, found out it needed a part (was not in stock).They ordered the part (came in about 3 days later) they called and I set up an appointment.When i got there they took it right in and i was back out in under an hour. All the staff was very friendly,courteous and professional. Since then i was back in for an oil change and the same thing.(in-out-done). They just turned service into an enjoyable experience.

RFioranelli

Dec 29, 2014

Gabriel and Cauly are the best. They helped me get into my car at an affordable price and they both worked with me instead of pushing me around like most salesmen. Ask for Gabriel it will be the best experience.

Leda Hakrama

Dec 28, 2014

Sales person was extremely loud i felt the whole dealership was hearing my bussiness plus he was not helpful at all.

Mike L. West Milf

Dec 28, 2014

Jeep Grand Cherokee Altitude died after almost hitting a deer one night. The vehicle was towed to the nearest dealer Precision. The problem was a very involved electrical problem from the factory. Pam K from my first phone call put my mind at ease updating me along the way how the repair was going. Wayne D. staff was persistent, committed in finding and resolving the problem. I am in the mechanical trades and now how difficult it can be to troubleshoot electrical problems. It has been a month now since the repair with no recurring problems. I did not purchase my Jeep at Precision and was treated great, after this experience I will definitely recommend. Thank you all for a job well done excellent service.

Lorig575

Dec 27, 2014

IF anyone is looking for a truck/car John is your guy. Amazing customer service... Not a B/S kind of salesman.. He is straight forward amazing he has a customer for life

abe

Dec 12, 2014

great experience took me right in for my service Brian the manager was very friendly thank you

Sara

Dec 8, 2014

I was looking for days to buy a Grand Jeep Cherokee Altitude. I went to other dealerships and was treated very poorly. When I walked into Precision they made everything so much easier. Their staff was friendly and very familiar with their inventory. They did not try to sell me a car I did not want. I recommend this dealership over any others in New Jersey.

saralipman

Dec 8, 2014

Walking into Precision was a great experience. The staff is super friendly and knows what they are talking about. I bought a brand new 2015 Grand Cherokee Altitude and it was not an easier process. Other dealerships I went to, were trying to make me buy a car I did not want! I would recommend buying a car from this dealership.

DebbieP

Dec 6, 2014

After having some not so great experiences elsewhere, my father convinced me to try his service folks at Precision. I am extremely picky about the customer service I receive, so it was with great trepidation I made my appointment. If I am honest, I wasn't expecting to be satisfied. However, Brian and all the folks at Precision went out of their way to make not just my first experience with them pleasurable, but every one since then too. Their dedication to quality service with personable assistance is fantastic - and consistent. Just what this picky girl wanted. I have now been using them for almost 3 years. Their work is always top notch, but it is their exceptional customer service combined with that quality work that keeps me coming back to Precision for all my automotive needs. I highly recommend them!

TonyC

Dec 4, 2014

I recently brought my 2013 Compass in for service and a simple intermittent rattling noice, and Brian the Assistant Service Manager was GREAT working with my schedule, having a repair technician take a test ride with me, and getting me on my way quickly!! Great group and I would reccomend going forward!.

MZ713

Nov 30, 2014

Marvin was an excellent salesman! He made us feel very comfortable, went over all our options, explained all of the details, and gave us a great price. I highly recommend Precision to anyone for great vehicles and superb customer service!

Korrine

Nov 25, 2014

I traded in my 2004 jeep for my new one while visiting family in NJ. My sales rep, Tommy, was very helpful and made sure he got me a great deal on it. I got the "rugged brown" color which you never see around. Tons of compliments!

TAL

Nov 25, 2014

No high pressure, just good advice. Friendly helpful staff that was interested in my automotive needs and wants.

Jackie

Nov 24, 2014

I dealt with Tommy DeRoberto at 23 Precision, he was very personable and worked with me to get the price I was willing and could work with. The entire experience was great, everyone at the shop was very easy to work with. It made the experience worthwhile. I walked out a very happy customer, the transition of getting the car and the lease was seamless. I would highly recommend this dealership.

Korrine

Nov 24, 2014

Great find on my 2013 "Rugged Brown" Jeep Wrangler Unlimited. Very helpful service by Tommy who went over the top to help me out get a great deal, low rates buying my jeep.

Mark Mancini

Nov 21, 2014

Had a great experience at rt 23 Precision auto. Got the exact car I was looking for in less than one hour! Ask for Tommy DeRoberto!

markm2187

Nov 21, 2014

Quickest experience I have ever had buying a car. In and out in less than an hour! Got the car I was looking for with great features. Ask for Tommy DeRoberto.

Staylorwest

Nov 19, 2014

The whole sale process was completely relaxed. I never felt any pressure from anyone during the experience. My salesman, John Leonhard, made me feel more like family than a customer! Great salesman, Great Guy, Great Team, Great Dealership! By far, the best car buying experience I've ever had.

Staylorwest

Nov 19, 2014

The whole sale process was completely relaxed. I never felt any pressure from anyone during the experience. My salesman, John Leonhard, made me feel more like family than a customer! He even lent me his jacket cause I was freezing!! Great Guy, Great Team, Great Dealership!! By far, the best car buying experience I've ever had.

Joe D.

Nov 18, 2014

It was a great experience. The sales man John Loenhard and the manager were professional and considerate. I really liked the way they didn't play games going back and forth with prices.I highly recommend Precision to anyone looking for a new or used RAM. They made buying a truck an enjoyable experience. By the way ask for John, he is just a great guy.

Jdvid

Nov 18, 2014

It was a great experience. The sales man John Loenhard and the manager were professional and considerate. I really liked the way they didn't play games going back and forth with prices.I highly recommend Precision to anyone looking for a new or used RAM. They made buying a truck an enjoyable experience. By the way ask for John, he is just a great guy.

tpedersen627

Nov 13, 2014

Jose Bayona was great! He was very helpful & informative. They worked with my budget to ensure I got the best vehicle for my money. I highly recommend Precision Jeep! Great experience, great dealership!

Jane S

Nov 11, 2014

I recently purchased a Jeep Cherokee at Precision. I absolutely love my new Cherokee! Tommy DeRoberto and Sales Manager, Matt, were very helpful in securing me a vehicle with all the features that I was looking for at the best price. I was very impressed with the ease of the buying process, full disclosure throughout the process, and the quality of the vehicles being sold. I had been to other dealerships where I was ignored and not taken seriously, and this was a welcome change.

ashleymj9

Nov 10, 2014

This was by far the best purchasing experience i've had, and after several bad experiences this was a breath of fresh air. Marvin was nothing but polite and helpful from the get-go. They offered the best pricing available with no haggling whatsoever. I didn't feel pressured or jipped at ALL. In fact it was the opposite, i felt his main concern was my happiness and made sure he did everything he could to achieve it. I felt i got a great deal and left VERY happy with a "new" used jeep. Another dealer even told me the price i was looking for was impossible but Precision made it happen. I will return for sure! Highly recommend this dealer!

Debbie V.

Nov 7, 2014

It was a wonderful experience. The sales man John Loenhard and the manager were professional and considerate of my needs. I really liked the way they didn't play games going back and forth with prices. It was enjoyable and easy to make a sale. I would definitely go back.

ptruz

Nov 4, 2014

John was great. He took his time and he is an expert when it comes to jeeps. I highly recommend Precision. I will recommend John in the future.

JoeD

Nov 1, 2014

The whole sale process was completely relaxed. I never felt any pressure from anyone during the experience. My salesman, Tommy, made me feel more like family than a customer. By far, the best car buying experience I ever had.

jpmnj

Nov 1, 2014

My daughter took the plunge and explores, on her own, at age 25, leasing a car. She was fortunate to have Tommy DeRoberto as a salesperson. He guided her through the process and helped her without taking advantage of her, which could easily have happened. When I went for the final moments, to co-sign the loan, everything was explained well by the financial person. Subsequently, I asked the salesperson for his views on how my daughter did in this process and he was kind enough to give me a detailed account. Don't tell my daughter about this. OVerall, I have a high level of confidence in Tommy and the dealership to handle any problems which may come up in the future.

Ralph S

Nov 1, 2014

I was car shopping online for a 2015 Challenger and Precision by far had the best selection of any dealers around of next years models. I found the exact car I wanted sitting on their lot (like it was waiting for me). Once I arrived in their lot I was greeted by salseman John Leonhard, with no pressure and the utmost politeness. I showed John the print out of the car I wanted, he then showed me to and around that car and was able to teach me all about it and answer every question I had. Within a short time with minimal back and forth nonsense John and I came to a financial agreement on the car and in no time I was driving away in the car of my dreams. I have never until now owned a car I love. I would recommend anyone to go, I have bought several new cars before, and this was the MOST painless experience of them all!

bizati

Nov 1, 2014

my experience with this dealership was awesome everyone I met with was great and very friendly especially the salesman john L, also the manager Justin was very friendly I have bought a lot of cars and this is by far the smoothest and easiest transaction. I would recommend visiting this dealership

Ann

Oct 29, 2014

After visiting several dealerships in search of a new SUV and contending with long wait times and disinterested sales people, walking into Precision Chrysler Jeep Dodge Ram in Bulter, NJ was like a breath of fresh air. We were approached immediately by John Leonhard, a genuinely nice person who wanted to help and did everything he could to get the car I wanted at the price I wanted and within the timeframe I needed. The deal was sealed quickly and the pick up process went smoothly from working with Justin in finance to being congratulated by the manager. There was no calling banks, insurance companies etc. John did all the work and I am now enjoying my new Mango Tango Jeep Cherokee Trail Hawk!

Keith "White Jeep Altitude" Rolandelli

Oct 29, 2014

Friends of mine referred me to Christian and I was glad they did. He was busy the night I stopped in, but made me feel like a valued customer and spent time to answer all my questions and concerns. No pressure sales tactics and accurate pricing information was provided to me. If you are in the market for a Jeep, Dodge or Chrysler please stop in and see him.

Mjr3

Oct 29, 2014

I had a very good experience purchasing my new Jeep. They went above and beyond to get me in the Jeep that I wanted and at the right price. John Leonhard of their sales team was a superstar. No pressure sales and very knowledgeable, his interest was in me and my vehicle needs. I have and will continue to recommend friends and family to the Precision Team.

nsedransk

Oct 29, 2014

I called multiple dealerships in Northern NJ to lease a Grand Cherokee and a couple never called me back. John L my sales associatefrom Precision was very responsive, professional and got me numbers immediately. The whole leasing experience and process was simple & fast. Even though I moved from the neighborhood, I will definitely lease or purchase from Precision again. I did not rate "Quality of Repairs" since I have not had to get my car serviced yet...I'm sure I would give them 100% for that too.

Cheryl

Oct 28, 2014

We went into this dealership "just looking, not buying" and wound up going home with a 2014 Jeep Cherokee. That being said, we were not pressured or forced into anything. Our sales associate, John, really listened to what we wanted, and worked hard to get us the best deal possible. He worked with us throughout each step of the process, and then called to make sure we were satisfied after our purchase was complete. Overall, it was a positive experience.

Daniel B.

Oct 28, 2014

Tommy and his manager put together a deal that got me into the exact color with the exact accessories I was looking for! Thank you for your time, the wonderful attention to detail and my new ride. :) I'll see you when I need my next new vehicle!

Dennis S

Oct 28, 2014

When I first visited the dealership, I was just there to get information and numbers on purchasing a new vehicle. When I explained this to the salesman, Christian V, he remained positive and delivered all the information I was after with zero pressure towards making a purchase. Ultimately our interaction did lead me to make a new purchase. During the deal, he and the sales manager, Matt, remained professional and helpful. Even dealing with John in the finance department was relaxed and pressure-free. This was the easiest car purchase I ever made and I left the deal with the exact car I had requested. My experience led my girlfriend and friend to visit the same sales team to make purchases of their own. Since making my purchase, I've visited the parts deptartment (for accessories not repairs) and service department for regular maintenance. So far, both of those departments offered me the same level of service as the sales team did. Based on all my experiences at this dealership, I intend to make this my first stop for anything automotive in the future.

Jenn

Oct 28, 2014

My salesman Christian was awesome! He listened to all of the demands that I had for my new car and got me exactly what I wanted for the price I wanted. He was pleasant to work with and made it feel like I was dealing with a friend not a "pushy salesman" like I have experienced at other dealerships. I HIGHLY recommend Christian and the entire team at Precision. Everyone that I spoke to, salesman, manager, and credit department welcomed me into the family and treated me with respect. I'm never going to another dealership again!

M. Pezzi

Oct 28, 2014

I came to Precision Jeep after being bullied around from another dealer down on Route 46. From the moment I walked in to until I left these guys rolled out the red carpet for me. Jim Federico and Dan Gino are so professional and a pleasure to deal with. I would recomend these gentleman to anyone. I am in love with my new Jeep Grand Cherokee! Thank you so much guys!!!!

alexarae

Oct 28, 2014

I was looking for a vehicle for my son who just got his license. I worked with John Trusio at Precision and he found me everything i needed. No pressure or gimmicks, just a pleasure to work with a very knowledgeable salesman. I'll definitely will be going back when i'm looking for another vehicle.

courtney7350

Oct 27, 2014

Working with John L. was a great experience. He was extremely personable and was great to work with. He is very helpful and understanding. I would certainly refer friends to Precision for their good deals but to also have the pleasure of working with John Leonhard.

Don C aYankee fan

Oct 27, 2014

Johnand your service is good also L is a very nice sales person to deal with out pressure in fact the whole sales team is great Don C a verry happy charger owner now just make a charger convertable

Jeff Hayet

Oct 27, 2014

This is a wonderful car dealership to buy a car from

Jim F Justin W

Oct 26, 2014

Bought my wife a Grand Cherokee for her birthday.Went to 3 other dealers plus called a few more.I live more then 45 minutes away.Well worth the trip.Nice and professional.Got the lowest price with the best service.Thanks to Jim F and Justin W for everything!!!!!!!

courtney7350

Oct 26, 2014

Working with John L. was a great experience. He was extremely personable and was great to work with. He is very helpful and understanding. I would certainly refer friends to Precision for their good deals but to also have the pleasure of working with John Leonard.

ralph santulli

Oct 25, 2014

This was my first time at Precision and I assure you it will not be the last. I was greeted outside with no pressure by salesman John Leonhard who was , knowledgable, polite, courteous, and just a nice down to earth guy. He didn't feed me any lies and was as straight shooter from the get go. I went to 46 dodge and was treated so horribly that 23 Precision was a breath of fresh air, making me wish I'd never went to 46 Dodge! In not a very long time John and I came to an agreement on price with minimal back and forth nonsense and drove off the lot in quite frankly the nicest car I've yet to own. I love my 2015 Challenger!! Thanks for a painless experience.

chriscampbell911

Oct 23, 2014

I brought a new dodge ram 1500 in June. Salesperson John Leonhard was very nice and helped me get the truck i wanted. The price was good and my overall experience at this dealership was awesome. They treated me with respect and I would feel very comfortable in buying another vehicle here in the future.

rschuckle

Oct 19, 2014

The service was excellent. I have been a car aficionado for 40 years. Immediately I knew the price they quoted me was fair. They did not try to upsell me or play any games on the showroom floor or in finance. The sales associate and the sales manager were all very pleasant. The entire experience was positive and I have referred them to friends.

DanB

Oct 15, 2014

Great 09 challenger Hemi...Rita and Jose were extremely helpful and friendly through online and phone negotiations. Saved thousands and had to drive 4 hours because the deal was too good to pass up. Ultimately I am VERY pleased with the people I dealt with and their "no surprises" dealership! Thanks Again, Dan B

dan725999

Oct 15, 2014

Rita the internet manager helped to negotiate the deal online and over the phone with a positive attitude despite my lo balling...and I was quoted a great price. No surprises except for the new tires and remote start that I did not realize came on/with the car...Jose was very knowledgeable about the challengers options and programmed the blue tooth to my phone as well as, making sure I was happy with the terms and the detailing... Very pleased and with the car and the no pressure sales team.

eylud

Oct 15, 2014

Precision Chrysler Jeep Dodge Ram made our car buying experience a great one! So much so that I leased 2 vehicles from them in the same week from the same salesperson John Trusio. Strongly recommend John for his straight up and friendly approach. A pleasure doing business with him and this dealership - they absolutely cared about giving us the best deal possible. I highly recommend Precision Chrysler!

Mjr3

Oct 15, 2014

I had a very good experience purchasing my new Jeep. They went above and beyond to get me in the Jeep that I wanted and at the right price. John Leonhard of their sales team was a superstar. No pressure sales and very knowledgeable, his interest was in me and my vehicle needs. I have and will continue to recommend friends and family to the Precision Team.

dmd044

Oct 14, 2014

I recently visited Precision Chrysler Jeep Dodge Ram in September, and the staff there helped me find a 2015 Jeep Wrangler Sport that both had everything I was looking for and also fit my price range. Sales associate John Leonhard was extremely helpful in the purchasing process, making the experience both easy and comfortable. I would certainly refer friends and family to Precision Chrysler Jeep Dodge Ram in the future.

tpetrakis

Oct 14, 2014

After shopping at several different locations, my fiance and I walked out of Precision Jeep with a beautiful black Jeep Grand Cherokee just like we had wanted. The sales team was extremely friendly and professional, and the manager Matt Groetsch did a great job of walking us through the entire process. I would definitely recommend buying/leasing from this dealership, I know I will be back for my next vehicle!

acidmase

Oct 13, 2014

I walked into the dealership with the intent to tire kick and see what trucks are on the market, and three hours later I was driving home my new 2014 Ram 1500 "blackout package." The sales guy Christian Vasquez was very down to earth and professional. Will be back to purchase my next truck.. Very happy owner!!!!

nsedransk

Oct 13, 2014

I called multiple dealerships in Northern NJ to lease a Grand Cherokee and a couple never called me back. John L my sales associate from Precision was very responsive, professional and got me numbers immediately. The whole leasing experience and process was simple & fast. Even though I moved from the neighborhood, I will definitely lease or purchase from Precision again. I did not rate "Quality of Work" since I have not had to get my car serviced yet.... I am sure I would give them 100% for that too.

Anthonjf

Oct 12, 2014

I was helped with locating a jeep with Dan Gino, he was awesome with his helpfulness and patience with me. He came through in the end with everything I was looking for! Would definitely recommend this dealership and dealer!

vash123

Oct 12, 2014

I was shopping for a used wrangler for my daughter and purchased one with the help of Jim Federico. I cannot express how happy we both are with the entire process. Jim had what we were looking for, made the entire process so easy that I'll be coming back for a pre-owned Grand Cherokee very soon. I will be sending my friends and family for all their new and used car needs and have them ask for Jim when they stop in.

christinac_7811

Oct 11, 2014

I went to look at a new Jeep and had such a great experience. I ended up going back and buying the car 3 days later! They gave me a great price and were so helpful! I would absolutely recomend this dealer and see John Leonhard for a wonderful buying experience!!! LOVE my new Jeep!!

DD714

Oct 11, 2014

Absolutely wonderful experience both times.Second car was for my daughter,told Jim Federico what were looking for and in two weeks she had a suv friendly,helpful and price was right highly recommend..

Tommyrock

Oct 11, 2014

I want to thank Dan "the man" Gino with the purchase of my new Chrysler 200. Not only was he thorough and accurate, but really worked with my budget and concerns. He and his team got me out of my lease 2 months early, helped me get even better insurance rates then I had and saved me on my monthly payments. Thanks for all you do!

keg911

Sep 26, 2014

I left one message with an update today, but I really thought they were going to do the right thing when I got there on Tuesday. But I was wrong. SO DON'T EVER BUY A USED CAR FROM THEM OR GET A WARRANTY FROM PREMEIRE DEALER SERVICE, READ READ READ WHAT YOU ARE SIGNING................................. I DIDN'T AND NOW I AM PAYING THE PRICE FOR NOT READING

Tkd Mstr

Sep 19, 2014

I called them Tuesday at 9:30 AM (the number on their website) wrong number. Called again at 10:00 AM no answer, called again at 10:30 AM no answer. I called a dealer in Little Falls, NJ, they answered made my appointment for service within 10 minutes, only took that long cause I am a 1st time customer and they needed my info. Precision must not want business since they don't answer the phone.

Dotherightthing

Sep 8, 2014

Do not use their service department. They were not honest and truthful. I was placed on hold for 20 minutes while they tried to "locate" my car which I left in the service department at 7:30 in the morning. This was at 5pm. My phone call and message at 3pm was never returned. During the 5pm phone call I was told to hold again while they located my car, they believed it was back in the shop. I finally hung up and drove over there, only to discover my car hadn't moved all day. Chuck gave me 2 different stories, and then tried to pass the blame on to Brian. Do not use this service department. I can't imagine this dealer will last very long with this kind of service. I would not buy a car here, their service department is not reputable.

Mommabear12

Sep 8, 2014

Do not use their service department. They had my car for 2 days and never even looked at it. They never returned our phone calls. We were forced to drive down there to see what was going on, only to discover my car sitting in the same spot I left it. When approached they acted as though we were bring unreasonable, when they were not upfront and honest with us.

charline.guzzo

Sep 1, 2014

We just purchased a new Jeep Grand Cherokee and had a wonderful experience at Precision. Our salesman John W. was an absolute pleasure to work with. He looked out for our best interest, our needs, and our requests. He made the car buying process, an otherwise annoying ordeal at other dealers, a pleasure. We would go back again (and will when we need another car) and will recommend this dealer and salesman to anyone looking for a new car. Thanks for a wonderful experience Precision.

Spartaguy

Jul 29, 2014

I have just purchased by second vehicle from Precision Chrysler Jeep (last year, it was a 2014 Chrysler Town & Country for my wife; yesterday I treated myself to a 2014 Jeep Compass 4x4!). I cannot say enought about the friendliness, fairness and service that I get everytime that I go to this dealer. I have been to ALOT of dealers for various makes and models and they don't treat you like a customer and they certainly aren't honest and want to drag you through a long, drawn out process---not so at Precision. Would highly recommend you stop in and see Justin Wainwiright and Dan Gino--you will not be sorry.

seandorsa

Jul 23, 2014

Couldn't have asked for a better deal! I walked in on Saturday night and by Monday night I drove off the lot with my car. I worked with John L and he definitely knew his stuff! He was all about what I wanted and made it happen. The gentlemen at the dealership and friendly and seem to be mostly about customer service!I recommend to anyone who wants a fair and easy car deal. 5 stars!!!

Michaelveronanj

Jul 20, 2014

I have been in the market for a used vehicle for sometime. Saw a precision commercial on TV and decided to check them out. So glad I decided to take the tripChris, my rep knew exactly how to handle me. No up sell, friendly. Didn't feel like he was selling me a car vs making sure I was getting the right carWas at four different jeep dealerships since this is my fourth jeep and bar none, these guys have been the best in quality of service

John

Jul 15, 2014

I've called several times trying to get my brand new Jeep Compass it's first oil change. The receptionist told me the first time (on a Monday) that they were already booked solid for the week, and it didn't look good for the next week (4th of July, short week). I called back a few days later (once my girlfriend knew her work schedule) and tried to make an appointment for sometime in the following two weeks. This time the receptionist cold fit me in, but didn't have a time that worked for either of us, as we work nights and would need either early morning or in the evening. All they had was noon-ish times. It seemed like they must be very booked up if those were the only times available. I decided I would have to go somewhere else for this one, but asked for future reference what their service hours were. She told me 8:30am-Noon Monday to Friday. That is ridiculous. Almost anyone with a job would be unable to get in there within those hours. I was able to make an appointment easily somewhere else, but had decided to NEVER buy a Jeep again if they would allow such a shoddy business to sell their vehicles, but after checking Precision's website, I find that their hours are not what the receptionist said at all. Since it will probably cost me $50 or more and a fifty mile drive to get the oil changed elsewhere, I will have to go to Precision next time (and until the discounted oil change coupons run out), but I will be using the online system and will be looking for another dealership. It's interesting that the only two good reviews here have the same wording.

Jon Martocci

Jul 10, 2014

The service advisors here Brian and Pam are great, very down to earth and helpful. Brian in particular has been extremely invaluable in helping me deal with any of my issues and helping guide me when having trouble with other dealerships. He is very knowledgeable and very thorough.

Rippedoff122

Jun 27, 2014

Sold me car with a chip in the windshield, steering pulls to the left, service dept was suppose to fix a leak in tire and just put air in it.They don't even give you a full tank of gas with purchase. I had to call my own insurance company to get a binder for them and had to call one day before to get my registration before my temp tag expired. They never detailed the car as I found sticky stuff inside the driver side door storage area. By far the worst experience I have ever had getting car. Stay away, go anywhere but here

JKMM

Jun 26, 2014

My boyfriend and I went to go car shopping for myself since my 99 jeep finally had it. These men put in their heart and soul to get me into a car i could afford and that I would be happy. They helped me and provided the best service that I have ever seen at a dealership. Christian and Jim did not rest until I was happy and comfortable with everything. They truly had my best interest and worked well with me giving the limitations I put them through. Thank you guys so much for everything. Know you have gained a life long customer and I am working on sending more business your way.

Jbuss27

Jun 7, 2014

This was the first car I have ever purchased so I didn't know what to expect dealing with sales employees. John W. (the employee that sold me my jeep) was a nice and honest guy. He didn't push me at all to buy it and actually went over what would be involved in financing the car in great detail. He made me confident in my purchase and I am extremely happy with the car. The experience went a lot better and smoother than I expected.

Ray

Jun 6, 2014

Was looking for a used truck the guy it getting looked over didn't hear anything then I get an email oh it was sold then get email they are trying to get me to buy a new car . Why would I do that when they don't know where cars are and are not fast to get back to me .that just shows how they do business I don't want to be bothered.

Shara70

Jun 2, 2014

Chris was awesome! Left with my beautiful jeep a very satisfied customer! Price was right and when I went to pick up car, everything went smoothly.

Mrpatryk

May 23, 2014

I have purchased a new 2014 Ram 1500 ecodiesel form Janusz W. , he was very knowledgeable with different options available for my car and help me decide to get the diesel engine and the air suspension for my truck from which I am very happy with.

cmgandy1018

May 17, 2014

After visiting every Dodge/Chrysler dealer in the area, I was not looking forward to another, but Christian and Jim made my experience a pleasant one. Christian is an amazing Salesman, he was not pushy, he listened to everything I asked for and delivered every single thing I wanted and NEEDED!!!! I would recommend him and the dealership again and again.

bcoutts

May 13, 2014

The whole sales process was smooth and friendly. We traded in our minivan and picked up the jeep in the same day. The whole process only took an hour to complete including finance. This is our first Jeep but it will not be our last Jeep, goodbye minivan.

SeanTucker

May 5, 2014

Christian and Matt did a great job locating the vehicle I was looking for and bringing it in within a day. They worked with me on the trade and cost. Overall a very good experience.

Schoolbased

May 3, 2014

They were excellent and friendly my experience was great kknowing that my truck will be in goods hands with the service that I needed to be taking care of before I got back on the road again.

Cplewa

May 1, 2014

I am so happy to recommend this dealership. Our sales representative's name is John W and he was so kind, patient and knowledgeable. He understood our situation and did not pressure us into something we didn't want or need. I was looking at the Patriot or the Cherokee and John laid out all my options for my price range. I test drove both and ended up purchasing the Cherokee Latitude. My husband and I had looked at other trucks at other dealerships on Route 23 for comparison purposes and we were very disappointed with the way we were treated. We had received such great customer service at Precision that nothing else stacked up. I am over the moon with my new truck. I cannot recommend this dealership or John W enough.

tmbaseball06

Apr 25, 2014

The sales associate Christian V. made the entire car buying experience painless. He was very informative and respectful of everything I wanted. The team at Precision Chrysler Jeep Dodge of Butler are very friendly and is there to help you get exactly what you want.

agermano

Mar 18, 2014

Prior to visiting Precision, I had gone to two other dealerships. The atmosphere at Precision was a lot different. I didn't get the feel that someone might get when shopping for a car. Mainly the pressure. I quickly met Dan Gino. I took to him right away. It took us a while to talk about my new vehicle. He seemed more interested in learning about me and my daughter(who was with me). I really liked that approach. It made the experience so much easier. Once we did discussed my eventual purchase of my Dodge Ram, the experience became better. There wasn't that back and forth price bickering. They seemed to want my business right away, therefore giving me a very competitive price right off the bat. The best thing was a few days after my purchase, I gave a call to Dan on his cell phone. He wasn't working at the time, but still answered for me, and proceeded to help me, on his day off. Throughout the process I also met Dan's manager, Matt Groetch. He conducted himself very similar to Dan. It made my total experience even better. I would and have recommended the dealership to family and friends.

Lgrossma

Feb 10, 2014

We had a very positive experience when buying our new Jeep. Our sales rep, John Trusio, was a pleasure to work with. We told him that we were compairing the Jeep to another car manufacturer and that we were "just looking" when we arrived at the dealership. John explained the Jeep, was not pushy, and did not "trash" the other car manufacturer. We did not feel pressured in any way. This is the kind of business that we like to deal with -- family owned, local and pleasant. We would definitely recommend this dealership to anyone looking to buy a Chrysler/Jeep/Dodge.

falconjoe71

Feb 9, 2014

I was looking for a used Town an Country an with the help of Jennifer Attilio I actually leased a brand new one. The price was what I could afford an it worked out great. Everybody there was great an very helpful. We agreed on the price an that was it. No hidden fees or costs. I would definetly go back an see Jennifer Attilio. She was excellant.

TerryBurns01

Feb 1, 2014

My experience with John W. and the dealership from start to finish has been excellent. John took the time to find the exact car I wanted with all the options I requested. He contacted me regularly regarding his findings and relentlessly searched other dealerships to get me what I wanted. My entire experience at Precision was great and I would highly recommend them to anyone.

abl7694

Jan 13, 2014

I was very pleased with the customer service at this dealership. Initially I had a great car-buying experience with the help of Joe L, and then again when I needed to come back to the dealership for a service issue. Brian and Pam took care of me right away. Would definitely recommend.

Dominick

Jan 6, 2014

Brain only wants to due service on a new car that is not needed under maintenance schedule. Things like day time running lights that are under warrantee he said Chrysler has no fix for, called Chrysler the said not true. When I asked again about it he said I would have to pay for the repair and he has no patience for me because I don't give them enough business. I will never go back again, STAY AWAY!!!!!!!!!!!!!!!

mishiaa123

Jan 6, 2014

very poor service department, always saying you need service on a new car. When they cant find what's wrong they say Chrysler does not have a fix for it. called Chrysler they said not true. brain then said you have to pay to fix it and you don't give us enough business and I am loosing patience with you we don't need your business. they only want customers who don't question them, I will never go back there again.

dennissnake

Nov 11, 2013

Very informative employees who do not try to "over sell." They showed me a few different Jeep Grand Cherokees, all within my price range. We discussed everything from leasing to buying new to buying a preowned vehicle...really covered all my options in great detail. Highly recommended dealership.

raytt

Nov 7, 2013

i bought a new ram 1500 and when driving it home i noticed that as soon as it hit 3000 rpm there was a loud ringing noise coming from underneath. i thought i would drive it around for a while maybe it would go away. the noise got worse, i bought it to the dealer and they said noises are hard to find, nothing we can do live with it. i could not believe it, i decided to try another dealer. i went to precision jeep ram in butler new jersey, totally different experience. i was not pushed out the door, they understood how i felt, and yes a noise like that could come from anywhere but they were confident they could fix it. sure enough they fixed it, the truck feels totally different to me. all i hear now is a sweet sounding hemi motor, i now love my truck. thanks precision !

toni

Oct 18, 2013

I purchased my Grand Cherokee Overland from Precision in Butler, NJ. Let me say I was very impressed with the sales team and staff. The staff made me feel comfortable and were very knowledgeable. I have been bringing my car for service at that location Brian and Pamela in the service department are friendly and great customer service. The waiting area was very nice and clean. I will not go anyplace else to service my car. Overall this dealership is the best I would definaltey recommend to everyone.

jodoe

Oct 13, 2013

made appointment 3 times and twice my appointment was never booked. waited an hour for them to tell me one of the two recalls they couldnt complete and i had to come back again. play room was disgusting, toys everywhere, dirt and bugs all over everything. left my car at 11 to complete second recall, came back at 230 (they close at 3) and car wasnt even taken in yet. they said it would be done in 30 mins; after 50 minutes my i finally got to leave. Would never return or EVER buy anything from this place. receptionist very nice but overall place is a joke; and to think they just had a re-opening. so disappointed! I'll deff take the trip to go to franklin sussex or route 46.

Damon

Oct 9, 2013

I had a great experience with my purchase of my new Dodge Charger. The sales team made me feel very comfortable and were extremely knowledgeable. I have returned for my first service/oil change and they were just perfect. Very fast and efficient. Thank you for such great service.

nilla77

Oct 8, 2013

I had a great experience with my purchase of my new Dodge Charger. The sales team made me feel very comfortable and were extremely knowledgeable. I have returned for my first service/oil change and they were just perfect. Very fast and efficient. Thank you for such great service.

maciejszyller

Oct 6, 2013

I visit delar dodge in butler nj on route 23 first time in September 5 . I just need change oil and tires in my old dodge caraven 1995. This service remind me really old school service.Everything was done perfectly and on time.I just want to say thank you Brian for all your help.

ezfranklin

Aug 7, 2013

Brian Pangione thoroughly walked us through diagnosis, and showed us how the catalytic issue was still covered under warranty for my 2008 Jeep Grand Cherokee. We've been very happy with the dealership - they are very straightforward and honest.

gangab84

Jul 31, 2013

Kevin Callahan made buying our fourth Jeep a pleasant experience. This is the third vehicle we bought at Butler Jeep and it has always been an easy process. This was our first time dealing with Kevin, he was professional and efficient. We didn't waste time playing sales games, he made us a fair offer, we countered he came back with another offer and we had a deal. It was the Fourth of July when we purchased, who knew you could buy a car and still have time to enjoy the holiday.. I highly recommend Butler Jeep, Chrysler Dodge for your vehicle purchase. Ask for Kevin Callahan, he'll take good care of you.

bdrmp80

Jul 30, 2013

I am a previous customer of Precision having purchased a new 2012 Grand Cherokee in December 2012. The new purchase was an excellent experience, probably one of the best new car buying experiences I have had. Since December, I have been in the market for a used Wrangler as a second vehicle. I found a 2008 Wrangler on the Precision's website. It had only 24000 miles and was described as being in excellent condition. It was listed on the website for $16,900, I made a starting offer of $15,000 through the website. I recieved a response email from Vanessa in the internet department(who by the way was fantastic to deal with), she stated that it is the end of the month and they were looking to move vehicles, and all prices are negotiable. I told her that I would be in that same day after work. When I went into the dealership, I asked for Vanessa, and she came out to greet me. She remembered my name and the vehicle I was there to look at. Here is where the experience turns from good to bad. Vanessa gave me to the used car manger(who used to work at 46 Jeep), who passed me to one of his salesmen. The salesman took me out to see the Jeep, he immediately showed me a window sticker of $20,500 on the Jeep. He explained that was the retail price of the Jeep and the internet price is the bottom line. He proceeded to tell me that there was no room for negotiation on the internet price and it was the bottom line. I said thank you, got back in my car and left. After leaving, I called the dealership to tell someone what happed, and I was informed that someone was actually purchasing that Jeep at that moment. So basically I was their chip to seal the deal with the other customer.....

lizzie210

Jul 22, 2013

My salesman, Roy, was the most patient person I have ever worked with. I can be quite demanding and I want what I want when I want it. So they worked as a Team, Roy and Joe, (I guess he was the manager), and we finally reached a deal that I was comfortable with. Since it was almost 6 PM and they were closing at 6, they didn't think they could let me have the car that night. But I convinced them that they could and they did. They stayed another hour, along with the finance man, to prepare the car for me. I drove it home that night!!!!!Thanks Guys Lizzie210

dmansSRT4

Jul 16, 2013

Brian exceeds the word "EXCELLENCE". He treated me like he was my brother and is very sincere,fair,and helpful. I truly appreciate him and all his efforts. I will most definitely deal with your dealership based solely on his professionalism. I don't take the time out to write a review unless it is truly warranted. I think he is a true asset to your company. :o) Sincerely, Darren B.

ecusano0403

Jul 11, 2013

I purchased a used 2007 Chevy Tahoe in February. The truck had around 90,000 miles, which I was aware off. I had a mechanic check it out and it needed some work. The estimated work was $1500 and they took $1000 off the price, which was fair and put in a new battery after saying it was fine, but the car was struggling to start.This was accepted and I agreed to buy it. Next, throughout the process I kept asking for a carfax and they kept blowing it off. In addition, I kept asking for a finance rate and they wouldn't help me until I sat down with the guy. Upon sitting down and signing the paperwork the carfax was presented and an accident was found. I questioned the dealer and they wouldn't do anything and said it was minor. I took the car home and drove for about 3500 miles and 3.5 months. I had gotten everything that needed to done completed. At this time I started having major problems, including the wheel bearing completely going and seizing on me, all the rims started cracking and leaking air and the transmission jumping. I called the salesperson and it took him 4 days to respond after me calling twice and leaving messages. After going back and forth he said he would talk to his manager and till this day I have gotten no response. I got everything fixed on my own, spending close to $3000 dollars mostly in labor. In addition, my mechanic even tried calling because he knows the guys and they told the mechanic they will not do anything. I refuse to bring the truck to their service department because before selling the vehicle no tune-up was done, which was badly needed and they fought with me that the battery was good, when clearly the truck had trouble turning over. I am completely dissatisfied with my experience for the following reasons:1) no carfax until after signing2) Clearly car wasn't maintained before selling the vehicle3) no extended warranty was offered during the sales process4) Nothing was done for costly repairs that were clearly hidden problems that were going on before the truck was purchased. I do not recommend this dealership to anyone interested in purchasing a new or used vehicle even if the price looks great.

Roop123

Jun 16, 2013

Overall the salesperson and manager were involved in facilitating an excellent experience. Especially for my purchase, which we had no immediate plans on purchasing. It was pouring rain and there were no other customer in the showroom, under these condition we were allowed all the time to browse/touch/open/close/sit as much as we wanted. Erick answered the questions without trying to zoom into the 2 questions most salesperson try to get to as you walk in the door how much to want to spend? And when you want to pick-up? These question are useless if the buyers concerns are not catered to, the internet is no substitute for a good salesperson and/or dealership. Erick, realized he would let the Jeep GC- limited do its own selling by getting us into one for a drive. It took a while to get the keys, but we were on our way in the pouring rain. We wanted to see a different interior/options, and this time he got the keys quicker. While we were away they took a look at our trade, and came back low but not insulting (the trade had some blemish). At this point we were comfortable, and were serious on a purchase. This is the point the buy decides if they will purchase from a dealer, now or in the future. No internet search(s), and salesman questions can substitute for this conclusion. The rest is now history, we are in our GC limited, the delivery was made in the rain later that afternoon as Erick explained all the features and questions that came-up. The setting he was unaware of, he asked us to call if we didnt get to the answer after looking at the DVD. This is the first part of a long relationship, lets hope the service and parts departments are as good More to follow when we get there.

cbsyanks

May 31, 2013

I wanted to extend a thank you to Brian in the service department. I have been a customer of Precision since it was just a Jeep dealership. Due to Brian's persistence, he was able to assist me in extending my service contract 15000 miles, and I will be purchasing my next Jeep at Precision because of the excellent service Brian has extended to me and all the loyal customers he works with.

old66impala

May 28, 2013

Hay Isaac just want to say thank you again The car is awesome and for me a dream come true. Drove her back to Long Island in heavy rain and traffic witch sucked but still an awesome car. I put over a hundred miles on her over the weekend and still have more than three quarters of a tank. The gas mileage for what she is is more than impressive. I the proud owner and restorer of a 66 Impala convertible that I totally neglected this past weekend because I just couldn't tear myself away from the Dodge. Well again thanks for everything. You made it easy

Caridadmontclair

May 25, 2013

I had spoken to Chris over the phone several times and he stated that he could match the price I was requesting on a 2014 lease. I made the decision to go to the dealership to see what he could offer. Upon my arrival, he seemed friendly. We started to talk about my present car lease and my credit scores. I was very honest and explained to him how I had a fair credit score for the past few years. I also mentioned that I was working out a deal with a dealership near my home. As soon as I mentioned the other dealership, his attitude negatively change. He asked if he can run my credit several times to see what kind of deal he could give me. I told him NO as I was not going to let anyone run the credit until I was ready to make a decision. He then tried to persuade me and I almost gave in. I asked him if we could go for a test drive and he stated that he needed to run my credit first. I said to him that no other dealership had asked to run a credit report before a test drive. He then said that he was not going to take me on a test drive and do all the work for me to then to decide to go to a different dealership. I once again mentioned to him that what he wanted to do was not right and that there was no need to run a credit report before a test drive...... he insisted .... I got up to leave and then he offered a test drive. For me, it was too late. Who will want to go on a test drive with someone that is treating you in a condescending manner. He must have assumed that I was an uneducated consumer and would do as he said. I was very offended by his tone and his actions. Upon leaving the dealership, I decided to call the General Manager to report Chris' actions but there was no answer so I ended up leaving a message. Lastly, I called Chris and left him a message stating how I felt he had treated me unprofessionally. Well, the good news are that Chris called me back, the bad news, are that he apologized by saying " I felt like you were lying to me about your credit score" WOW!!! So at the end, I was also called a liar by him. After I left Chris, I went to a dealership near by and eded up sealing a great lease deal. I hope Chris changes the way he treats the dealership customers. Chris never assume that because someone speaks with an accent they cannot afford a vehicle.

deciccor16

Apr 18, 2013

Chris was very helpful in every contact we had. He was available to answer any questions and really talked us through all of our options in a car purchase or lease. It was also very helpful that the dealership took care of our new plates for the car, etc.

ejk21

Mar 30, 2013

Chris was very friendly and helpful. The price was the best in the area and the entire process was very pleasant. I would highly recommend this dealership.

faceman

Mar 29, 2013

I visited this dealer twice before I decided to buy. Both times prior to purchasing I worked with Roy and test drove two different Jeep Wranglers. Roy was very patient each time, answering my questions and listening to my concerns. He's very knowledgeable. What made me decide to purchase from Precision, specifically from Roy was that he was VERY low pressure - he made me comfortable. Today I test drove, purchased and drove home in my new Jeep. There was a slight miscommunication during the final transaction, but Roy's manager - Joe made it right. I will be referring my friends and family to Precision Jeep and especially Roy. Thank you!

Dublife

Mar 25, 2013

Had problems with my mds on my ram 1500 she was very knowledgable about my truck she's always smiling and takes care of me. Great customer service! Pam Always make you feel like your family.

bke45

Mar 12, 2013

I have always received premiere service from the dealership. From the purchase of my car in 2008 and indluding any and all service related issues since. I travel all the way from Bloomfield, NJ because of the service I receive.

mhcreate

Mar 11, 2013

Everyone at this dealership was very helpful and accommodating in helping us find what we were looking for. We were very happy with the service we have had there and the service to come. I would definitely recommend going to this dealership.

4newfies

Mar 7, 2013

We could not have been more satisfied with the service we received from precision in butler. Roy our salesman went out of his way to find us the jeep we wanted. we stopped in on sat looking for a jeep and although they did not have what we wanted in stock, roy located the exact one we wanted and had it at the dealership ready for us on monday. Our salesman Roy listened to all of our preferences, explained thoroughly all of our options and then found the Jeep we wanted. Thanks to Roy's taking the time to listen to us and getting what we asked for we now have a new jeep liberty and couldnt be happier with it. Roy's professionalism, product knowledge, friendly manner and the price of our new jeep left us very satified with this dealership. We would definitely recommend Precision & Roy to friends and family.

ljv4487

Mar 3, 2013

The dealership was clean and all the staff was helpful and friendly. I did not feel pressure from any of the staff, but they were available to answer all of my questions. The buying process was comfortable and I felt thoroughly informed.

Siberbear

Mar 3, 2013

Great dealership , friendly and knowledgable staff service manager and staff are friendly and accommodated me in scheduling service and oil changes for my vehicle on Saturdays even though they were extremely busy! Will definitely be back when we are ready for our next vehicle!

rcflysal1

Feb 28, 2013

Upon entering the Service Area the first person to greet me Was Brian Pangione and he made me feel like I belonged at this dealership and I wanted to give him my service request. Very pleasant person and I decided this was going to be my dealership to bring my Van from now on. While I was waiting I visited the new car showroom and was greeted by Roy Nathans who was so easy to talk to and I felt like I wanted to sit and discuss a new vehicle with him. He spent over 45 minutes with me and I gained a level of confidence that other salespersons have not provided me with. I will lease my next Town & country from him.

Kevin2013

Feb 26, 2013

Dan Gino was very easy to work with to find the price/vehicle that I wanted. Bottom line, if you are looking for a New Vehicle without the "back alley salesman" or "Circus" atmosphere, go see Dan. Thanks Dan!

tango76

Feb 26, 2013

I guess my experience with this dealership was a one off, based on what other people have said, but here is the story. I am a driving enthusiast. Manual transmission is my thing. I can discuss torque curves for hours and to me vehicle's underbody and engine compartment are as important as the looks on the outside. I was looking for a lease on a 2013 Jeep Wrangler. The salesman was mediocre at best, not being able to present the product and was making up stuff as he went along. I kept asking questions and it felt like I am leading him to an answer instead of him driving the conversation. Then, he must had thought I am stupid because when I pointed out two rusting bolts on the vehicle in the showroom securing the rear of the cabin to the frame he told me they were scratched during installation. I inquired about difference between 3.21 and 3.73 axle ratio and he answered the latter goes with larger tires for speedometer speed accuracy. When my wife and I sat down at his desk there were two dirty coffee cups left from previous clients standing right in front of us all the time. Now, that's just sloppy. By that time I pretty much knew this dealership was not for me. Then, as I wanted to look at vehicle colors available on the lot sales manager Bob Lizanich comes over and things started to heat up. I told him roughly the structure of the deal I was expecting and he just laughed at me. At the same time he was refusing to give me a quote unless I am buying that day, standing over me like a bouncer waiting for me to leave. As a former special forces member and a veteran good 15 years ago I don't get intimidated by things like that and start reason with him though the numbers. The thing about Lizanich is if he is not comfortable with the questions or doesn't want to provide details or transparency he switches to personal remarks. He asked me sarcastically how long have I been selling cars and telling me how long he has been in business and how he knows it all. Eventually he agrees to run the numbers for me, but his numbers are way off. Any attempt on my part to clarify where we differ, while I am running numbers on my calculator, are met with demeaning remarks. What Lizanich didn't know, and I never told him is that he is dealing with someone who has a masters degree in finance and holds a senior role at a major investment bank. Ins and outs of financial deals is my current specialty. Needless to say I went to a different dealership and besides me on the desk is a lease agreement with a monthly payment of $150 per month lower, believe it or not, than what Lizanich had quoted me with the same down payment on the same msrp of $29K. The dealership I leased at still made $1,100 on the deal. They were upfront and transparent, showing me their invoice too. Know what you want and don't give in. The end of story. God bless and good luck to all.

fstdango3

Feb 25, 2013

In today's tough business environment it takes outstanding customer service to keep customers satisfied and coming back. Joe and his staff went out of their way to ensure that all my expectations in a new vehicle and the buying process were exceeded.First they found the exact vehicle I wanted and went out of their way to get it to the dealer safely and in a timely manner. The vehicle was prepped well and delivered without a hitch. Everything we discussed in the sales process was exactly how the final transaction happened, no last minute changes in pricing or the deal.Secondly they were and have been there for any questions on my new vehicle that weren't initially answered. Often you hear that dealers made the sale and now want nothing to do with you. This dealer is different, they want you to keep coming back and welcome you evrytime you come in.The rest of the staff is kind courteous and eager to help. Everyone greets you with a smile and a hello.Thanks YouWILLIAM STEVEN SMITS

swtrucking

Feb 23, 2013

I had a great experience buying my new Dodge Ram. My Salesman, Justin was very friendly and not pushy and took time to sit down and work with me. He was also very professionable, which made my experience a great one. I would refer this dealership to anyone. Overall, I had a great experience!

famous28

Feb 12, 2013

I had a great experience buying my used Jeep because my Salesman, Dan Gino was unbelievable. He was not pushy and took time to sit down and work with me. He was also very friendly and personable, which made my experience a great one; therefore, would not hesitate to refer people to this dealership and salesman. I also appreciated Dan emailing me to follow up with me and asked if I had any questions or problems that he could help me with. Overall, I had a great experience!

Tony J Frank

Jan 26, 2013

Friendly and Professional service by the staff and the Salesman Roy, went out of his way on a 11 degree day to dig out the truck I wanted to test ride. Worked with me and my budget without any hassles gave me the deal I wanted and even gave me a hint as to saving more money over time. One of the better car dealers that I have been to, would recommend to anyone in the market for a RAM.

hankm1

Jan 24, 2013

This dealership located the vehicle I wanted, a 2013 Dodge Challenger R/T Classic in Granite Crystal within one week. After they found the vehicle I went and place a small deposit on it. I met with Chris Bultman who mad the process very easy for me. Felt like I knew him for a long time. I was also introduced to the owner, I believe his name is Justin he talk with me and Chris Bultman for awhile and thank me for my business.When I picked up my vehicle about a week later, it was clean and ready to go. Chris had all the paperwork ready to go. Chris conducted a dedicated delivery and went over all the options and even helped me pair my phone.I like this type of dealership (No Pressure Sales) I will recommend my family and friends.

ronster

Jan 23, 2013

I trust Brian the service manager as he has always been honest with me about what I need and do not need. Today, I got my oil changed and had them check the breaks due to some minor pulsating. They told me I could wait until the next oil change to replace the rear breaks. I apprecaite the honesty. They have also been good in the past. That is why I take the 8 mile trip from Wayne, NJ for the last 3 years to get my Dodge Grand Caravan serviced by them. You do not mind paying to repair a vehicle when they are honest.Ron

ChrisPicc

Jan 22, 2013

We leased a new Jeep Grand Cherokee Overland for my wife from Justin and his team at Precision. Hands down it was the best car buying experience we have EVER had!!! We shopped a few dealers and Justin came right out of the gate with a deal that was $20 a month better than any of the other dealers we shopped. There is no reason to go anywhere else to buy a new Chrysler, Jeep, Dodge, Ram of pre owned car! Thank again guys, we will be back in 39 months!!!!

mjendraszek

Jan 21, 2013

Friendly , professional sales staff . They not trying to push the deal just listening customer needs and expectations. Roy goes extra mile to make customer satisfied .Would highly recommend.

Tetucker

Jan 18, 2013

I would highly recommend this dealership to anyone in the market. Dan, Justin and Steve were efficient, friendly and professional yet personable. My inquiries and emails were responded to immediately and the paperwork was processed in a timely manner. I did not feel like I was being pressured and it made this experience incredibly pleasant. I feel the employees went above and beyond their duties to help me purchase the vehicle that I wanted. Again, I highly recommend this dealership and when I am looking to purchase another car in the future, this is the first place I will go!

RobertKenny

Jan 14, 2013

After searching several jeep dealerships in the tri-state area, I was distraught about the way we had been treated. Unbeknown to me there is a jeep dealership less than five miles from my home which I had not tried. My salesperson Marvin Wellins treated my parents and I like human beings that's to say not just like a sale.Not only was he polite, curtiuous, and was attentive to my needs, he went above and beyound my expectations. He delivered exactly what he said he would do. He gave me the most car for my hard earned money. Not to mention at a price that was incredible for my budget. I can not describe to you what a no pressure environment this dealership is. If you are looking for a automobile make this place your first stop and save yourself the aggravation of the back and forth games other dealers play when purchasing a vehicle.Marvin Wellins you are a true gentlemen, excellent salesman, and a tremendously attentive professional. On behalf of my parents and I, I would like to thank you again for your help with my new jeep. We could not be more pleased. I will recommend anyone I know who is looking for a vehicle to stop and see you first.Thank you Rob

petski

Dec 29, 2012

Stan and the dealership came highly recommended by 2 of our neighbors. We went to look for a new truck, Stan was very friendly and helpful. He spent a lot of time with us and was not pushy at all. He and the sales manager (Justin) worked with us and we feel we got a great deal and they were fair with our trade in. I would definately recommend Stan and Precision to anyone.

KristineZS

Dec 22, 2012

Buying my car with Marvin was easy and enjoyable! Over all the service was great and I would highly recommend Precision Chrysler Jeep in Butler!

dmagarro1

Dec 18, 2012

The experience that I had today at Precision was "total class". I walked into the showroom and was greeted by sales manager Chris Bultman. I do not like to get "sold to" and Chris was fantastic in his approach - he asked simple questions and let me know he was there to help when if I needed anything. I looked around a bit and when I had an idea I approached him in his office and we sat down to discuss further exactly what I needed. I had a vehicle which I wanted to trade in and with Chris's help today I am glad to say that I will be driving off the lot on Thursday with a brand new Jeep Cherokee (for under my price range). The great thing about my dealings with Chris today was that he actually listened to my needs and understood the position that I was in and where I had to be. He worked very hard to ensure that I got a vehicle that I liked and didn't upsell me at all. Overall, my experience at Precision was better than I could have ever expected and I would recommend them to anyone looking. Clean showroom, nice people (that actually listen to customers and a top notch experience. Really pleased with my purchase today.

seancap

Dec 12, 2012

These guys were very helpful and fair. They made the entire process a breeze. I would reffer them to anyone I know. Dan Gino the sales associate and the owner Justin were great to work with.

jminch

Dec 10, 2012

I had a good experience with this dealership for the purchase of my new Jeep Grand Cherokee. They worked with me to make me feel comfortable with the sale, and that I was getting a good deal.

CNeigel13

Dec 4, 2012

I live in Northern NJ and shopped at several dealers in the area. Chris at Precision was the best, by far. He is very accessible by email, responds to all questions and provided every piece of information I requested along the way. I told him exactly what I wanted, and he went and found it for me. The price was very good and Chris went out of his way to make sure I got what I was looking for. I will definitely recommend Chris & Precision CJDR to my friends / family.

OwlMaster56

Nov 27, 2012

Was shopping around for a used car to purchase and was having trouble finding one that had a car that i liked in a price range i could afford. I found out about precision and decided to take a ride up. Chris took the time to walk the lot with me and show me all the things they had to offer and i told him what i was looking for and he was great in finding me a car in the price range in which i was looking for. He was very friendly and even was able to work the price a little more than i was hoping for and i now have a nice used car with low miles. One of the best parts about buying the car here was the fact that i now have a lifetime power train warranty. I personally recommend this dealership to everyone of my friends who is looking for a car and i will most defintly be back to buy more cars as needed. Thank you Chris for all of your help and your patience.

Plapointe

Nov 25, 2012

I do my new car shopping through the internet, emails and phone calls and will only go to a dealership if the price is right. when I saw a car I was interested in, Chris Bultman, the internet sales manager, emailed me right away and then followed up with a call. It was such a pleasure talking with him about the Jeep I was interested in, the price I was willing to pay, interests rates, and answering any questions I may have had. We communicated by emails and phone calls and when we agreed upon the terms, I was at the dealership the next morning by 9:00 to go over the terms again, take a test drive, sign the papers and was at work by 11:30. They had the car ready for my son to pick up at 5:00. I also met with Steve Bernstein, the business manager, who did not push to sell any extra items. He even got me a lower financing rate than the one I was offered through my bank. I would highly recommend Precision, Chris and steve to my family and friends when they are ready to buy a car.That same day, I received a phone call and email (2 days later) from 2 other Jeep dealers. When I told them I purchased a Jeep through Precision for the terms that I had also presented to each of them, both of them were surprised that I was able to accomplish the purchase. Neither one of the other 2 dealerships were willing to work with me, they asked for outrageous down payments and high finance terms. I had even purchased 4 new cars through one of the dealers. So if you are looking for a new car go to Precision.

mdfe_99615

Nov 16, 2012

I've been taking my 2012 Jeep Grand Cherokee to Precision for service and preventative maintenance for over a year and I'm always very pleased with the experience.Scheduling an appointment is effortless, and when I show up for my appointment, I am greeted by my first name which add a personal touch. Pam and Brian are friendly, courteous and efficient at getting me in and out in a timely manner.

viperdrew

Oct 25, 2012

Precision happen to have a pre-owned car I was interested in, the car was in great shape as described by Chris (the salesman). After discussing price we took the vehicle for a test drive and it suited my needs perfectly. The sales team was a pleasure to deal with, Joe the sales manager was very helpful when it came to finalizing a price within my budget. I was so impressed with the entire buying experience I also decided to purchase a pre-owned Town and Country Van the same day that I will use for work.I would highly recommend this dealership to anyone looking for a fair deal, friendly service and great vehicles whether new or used. I would rate the sales team and dealership a 10+.Best regards,Drew Geffon

elisavega

Oct 24, 2012

I WANT TO THANK EVERYONE THAT WORKS IN PRECISION DEALER. MY HUSBAND AND I ARE PLEASED WITH THE SERVICES THAT WERE PROVIDED TO US. SPECIAL THANKS TO ROY NATHANS (SALES CONSULTANT)FOR TAKING HIS TIME WITH US AND FOR PROVIDING AN EXCELLENT QUALITY OF WORK. GREAT JOB!

robertso

Oct 16, 2012

After leaving this dealership I felt like it was brand new again. There was a nice waiting area and coffee. It was a nice experience.

joer123

Sep 21, 2012

Very friendly, purchase vehicle for my son. Dodge Dart, took for a test drive and made the deal. Chris, Dan and Steve where professional and friendly.

ZPY

Sep 18, 2012

I had been shopping for a "new" used car to replace my old Jeep that was causing me headaches. I found a barely-used Dodge on Precision's website that I was interested in and initiated contact via email. From the very beginning Chris Bultman was nothing but courteous, patient and helpful, and he and Steve got me a better financing deal than the one I originally secured...I have credit issues and they did everything possible to get me a deal I could afford. Marv took me for a test drive and was a pleasure to spend the morning with. Everyone at the dealership was friendly and seemed to go out of their way to make sure I had a good experience...they now have a customer for life. Whatever I ever lease or buy in the future, it will definitely be from Precision.

Bill Boes

Sep 14, 2012

While shopping around for a new Dodge Caravan to take the place of our ten year old trusty high mileage Caravan, we visited a couple of dealers only to be confronted with the old "Hard Sell," "take it or leave it" mentality. What a pleasant difference we experienced when we walked into Precision and met and dealt with Roy. Roy worked with us on a great price for the right Caravan that fit our needs. We drove in with our 2002 Caravan and drove home behind the wheel of a 2013 Grand Caravan. All within a few hours! Kudos, to Roy and his team.

ellerb03

Sep 12, 2012

I want to thank Roy and the rest of the employees at Precision Dealership for making my new car purchase experiene a wonderful one. They took care of me in a fast manner and I had my car in no time. I recommend this dealership for your new car purchase in the future. Thanks again to my salesman Roy for making my purchase a quick, easy and pleasant one. :))

john.cimins

Sep 5, 2012

Brian the service manager is always very helpful in accommodating my schedule. Every time I've had the car was in for service it was fixed right the first time.

k1234

Sep 4, 2012

I have purchased several cars from this dealership in the past and have always had a great experience. Recently, I had a major electrical problem in a vehicle that I bought from them which was out of warranty. They managed to figure out the solution in less than a day and the cost of the repair was extremely reasonable. Another dealership's garage told me that the car's computer was bad and wanted $1200 plus for an incorrect repair. I would highly recommend Precision to anyone looking to buy a new or used Chrysler vehicle and/or that has repair needs

kvploeg

Sep 3, 2012

7/26/2012 we bougth a brand new 2012 Jeep Grand Cherokee Loredo (manufactured 6/2012) with only 10 miles on it. Within 20 hours we experienced major electrical malfunctions that made the car unsafe to drive. Aside from the vehicle starting, all dummy lights came on, and there was no power to the front of the vehicle, No A/C, radio, window, spedometer, blinkers, headlights, etc. It was back in the dealer on 7/28, and on 7/29 we had the same issues. It has been in the dealer ever since 7/30/2012, and we have been renting a car. We have now put out > $1250 in rental car fees, and have our new car payment (> $500)this week. We also took out the extended warranty that covers a rental car, but I cannot file a claim because it has to be initiated from the dealer. Still waiting for a loaner???? How does this happen, you spend > $30,000 on a purchase, and get treated like this? On multiple occasions we have asked to speak to the owner, we have yet to hear from them. This is downright inexcusable. Needless to say, we have had to take this to the top. Still waiting for Chrysler "to make this right".

whitneymoll

Aug 31, 2012

My husband and I happened to stroll into Precision's dealership one Saturday afternoon JUST to take a LOOK at some of the jeeps. Upon meeting Roy(one of the salesmen), who came across very honest, genuine, knowledgeable and friendly, we were hooked. He took us around the lot, came on the test-drives with us and was extremely responsive to all of our questions. As if we didn't have enough to say about Roy, then we met Justin(sales manager). He gave us an awesome offer for our trade-in and on the Jeep Compass. Long story short, we had signed papers and drove out of the lot in our new car in less than a week! I have been to many dealerships in my life where the sales people are pushy and extremely out for themselves. If you're looking for the complete opposite, this is the place. We will definitely be back to Precision to get our next car!!!

PATNKAREN

Aug 12, 2012

My husband, daughter and I went to Precision looking for a white, Jeep Liberty for my daughter on Friday, 8/10. Marv made our experience an absolute pleasure, getting my daughter exactly what she wanted. We walked in that afternoon looking for a Jeep and my daughter drove away in her new Jeep at 6:00 p.m. the same day. We've dealt with many dealerships over the years, always buying new cars and Jeeps, and I have to say I've never met a salesman like Marvin Wellins. He is, by far, the best. He listened to exactly what we wanted, and got it for us. He wasn't pushy like most salesmen and no double talk. He made our experience an excellent one. I will definitely go back to Precision when I decide it's time to trade my Jeep in and buy a new one. And I will definitely look for Marv. The only thing that Precision could have done better was to put more gas in the Jeep. It was below a 1/4 of a tank. A full tank of gas would have been the icing on the cake.

whatsupgente

Jul 27, 2012

The sales man Roy was so helpful and polite determined to satisfy me with the car i wanted. Justin was fantastic and determined to find the specific car I've been wanting for the past year. This dealership went above and beyond for me. Very satisfied customer.

nahass

Jul 17, 2012

I was looking for a mid-size SUV and drove every brand/style that was available. My daughter & husband purchased a Durango last year and I really liked it but felt it was too big. They didn't even know that the Journey was it's little brother!!! Anyway...when I went to look at the Jeeps...they happened to have a Journey in the showroom. I didn't pay much attention to it as I was "Jeep shopping" that day but...when I explained what I was looking for...Dan Gino (the salesman) brought me over to the Journey and gave me the full tour! I loved the car but continued my search to make sure that was the car for me and after stopping in at Precision a few times...I leased the perfect car for me. Both Dan and his manager, Justin were so easy to deal with...I would recommend them to any of my friends and family. Price was great too!

jiggs9393

Jul 9, 2012

My experience with Precision was absolutely perfect. Usually buying a vehicle is a hassle with a bunch of nonsense. Not with this dealership. Roy (Sales), Joe (Manager), and Steve (Finance) were all a pleasure to work with. They did not play games and worked with me so I could get my new Grand Cherokee Altitude at a great price and hassle free. This dealership brings a family atmosphere which will continue to get my business for years to come. I recommend that anyone looking for a new vehicle to check them out.

mmegse

Jun 3, 2012

Very professional, quality service and competitive price.We will tell all our friends and neighbors that the dealer has reopened at this very beautiful location.

WranglerNJ

May 27, 2012

I had a deal going at another dealer which was a "HIGH VOLUME MEGA DEALER" and I had a deposit there as well. Decide to go to Precision Jeep since they were 3 miles fom my home since I started noticing the other dealer getting a little shady. I walked in at 2:30 on a Monday and by 3:30 had the other dealer refund my deposit and at 6:30 was signing the papers at Precision and driving home in not only the Jeep I wanted but a Sahara for literally a few dollars more a month (literally $2 or $3) more than what the "Mega Dealer" was selling me a pretty much base Wrangler for. I had a deposit at the "Mega Dealer" for 7 days when I was PROMISED delivery in 3 Days on the 7th day when I was told they were still working on it is when I had enough and went to Precision and did the ENTIRE Deal in 6 hours which included Trading in a Car and starting all the paper work from scratch and taking delivery plus it could have been done quicker if I had not slowed them down due to having to leave and come back a couple hours later. In a nutshell I was in the market or a 2012 Jeep Wrangler Unlimited Sahara and I told the "Mega Deaer" what I wanted my payments at they said that it could not be done so they worked a deal on a Sport S with really no options for $3 less than my Target amount which was good to me at the time but they couldn't get me my color of choice. When they started jerking me around an began lying including the managers feeding me BS I decided to go to a smaller local dealer. Well not only did I get my color of choice I got my Sahara for the payment I set out to get and they had it in stock. They did this in one afternoon after 7 days of the big guys wasting my time. So this is my 12th vehicle in the last 6 years and what happened next has NEVER and I repeat NEVER happened to me before. Precision Jeep called me the next day to come Re-sign all of my paper work because they shopped the Financing and got me a lower interest rate and LOWERED MY PAYMENTS BY $5 AND GOT ME AN EXTENED WARRANTY!!!!!! So at the end of this deal I not only got the Vehicle I Originally set out for I got one with More Options, an EXTENED Warranty AND CHEAPER PAYMENTS THEN I ORIGINALLY WANTED!!!!!!!! I don't know what else to say other than Dan G. My sales Rep and Joe the Manager and Steve B. the Finance are straight shooting men who will NOT waste your time and never once felt pressured or dishonest. They make you happy to give them your money and they have the customers interest as there number 1 priority and let me tell you they respect the customers and the customers money. I know this is a HUGE Post but after experiencing a scamming, lying "Mega Dealer" it's a great thing to know that there is a business like Precision Jeep. If your are in the market these Men are the ones to see. I CAN NOT Thank them enough.

lorinlong5

May 26, 2012

My husband and I stopped, as I was looking to replace my existing car. When we arrived, it seemed like everyone was busy with other customers, however, Marvin came over and immediately helped us, even though he was obviously involved with something else. He showed me was I was looking for; a Jeep Grand Cherokee, got the keys for us to take a look at it, and then professionally handed us over to Dan, who did a fantastic job of describing the car, the features, and went with us to test drive the car. Even though we were just "looking" Dan and Joe were very informative and helpful. We ended up coming back today and purchasing the Grand Cherokee, they made the process painless and stressfree, when most times this process is long and frustrating. Thank you very much, I can't wait to pick my car up on Monday!!Lorin & Bill Long

Charles O. wright

May 25, 2012

The rating given is based on the outstanding performance by Justin and Dan. The purchase of the 2012 Chrysler 200 was a wonderful experience. Already I have been giving recommendations and business cards to my friends and associates. The exact vehicle with all the special features desired was promply located and available for pick up. All the paperwork was prepared for our arrival and the explanation of operating features was smooth and well presented in a clear and concise manner. This Dealership is being referred to by me in my recommendations as the "BEST DEALERSHIP IN THE TRI-STATE AREA (of NJ, NY PA). The pricing and handling of the Manufacturers incentive plans was fantastic, too.