Used Cars for Sale at Priority Hyundai in Chesapeake, VA

bgavi003

Nov 22, 2016

I received great service from my salesman. I came in with an idea of the car I wanted that day, and Bruce helped answer my remaining questions about the car. He helped me understand the differences between the models and packages.

charlesbronson

Nov 20, 2016

I was looking to replace my 2011 Elantra that was a total loss due to Hurricane Matthew and decided to return to the same dealership where I purchased it from because I had a great experience buying that vehicle. Within a minute I met salesperson Don Lounsbury and we started talking Elantras. I told him what features I had on the 2011 and he explained what trim level was comparable on the 2017's. Then we looked at the inventory on the lot and took a test drive and then worked on the pricing. A couple of hours later we reached a deal.

cindy.cecilia00

Nov 19, 2016

Not sure what else I can say as the survey was quite thorough. The experience has been a great one from beginning to end. We love the car and would recommend the dealership. we were also referred by Mike Jaffe, who is very meticulous and has high expectations. After the experience I also understand why he referred us..

vincentfok

Nov 19, 2016

Very friendly and helpful. Looking forward getting my car maintainence there. People there were very professional and knowledge had a great experience buying a car.

bridgettejackson

Nov 18, 2016

So thankful that God directed me to this dealership. I walked in by faith looking for a car, unaware that someone inside the dealership was waiting for me to arrive with a Word from God on the "Blessing in the Pressing". AMEN

cdoltie

Nov 18, 2016

I had a good experience and will buy my next vehicle from Mr. Bruce. the vehicle purchased meets my needs and my expectations. Mr. Bruce was helpful in understanding the vehicle.

keithologan

Nov 17, 2016

I had a great experience looking for a car at Priority Hyundai in the Greenbrier area of Chesapeake, Virginia. The staff was very respectful and the facility was conducive to my buying experience.

donaldsonjacqueline

Nov 15, 2016

Great service, sales man was excellent Alan Smalls.. Alan was very good, he is a great member of your team. All team member we worked with was professional .

snaregurl

Nov 15, 2016

Overall excellent service that was provided. Would definitely recommend this dealership and Mr Dwayne to anyone! The level of professionalism exceeded my expectations and was very informed and felt welcomedy from point of entry to exit.

palmeksm

Nov 14, 2016

The dealership really worked with me as I lost the car, my Brad, in the flood from Matthew. Nothing would make me happy, but the dealership worked and were very patient in finding a car that I am happy with.

leenorton80

Nov 11, 2016

From our salesman, Don to the entire staff at Priority we had an awesome experience! Knowing from looking on line and making an appointment to get drive we were given the service we had hoped for. It was the fastest deal we ever made buying a car. Priority is truly a customer based organization and do everything they can to make you happy. The staff is outstanding!!!!!

paderetired

Nov 11, 2016

Everything went well...friendly and informative. I was having a knee problems and they were very considerate of my comfort. I and my husband are very satisfied.

showard2186

Nov 11, 2016

I had a great car buying experience. Everyone was nice and made me feel important. I will defiantly continue doing business here and I will definitely be recommending Priority to friends and family

onederwoman64

Nov 10, 2016

I was in and out in no time. It's always a joy coming here to buy a car. I would recommend anyone to buy a car here.

pkaufmann

Nov 10, 2016

Don was a true professional. Melissa was great and very personable. Especially my finance guy, Phil, he explained everything thoroughly and was an outstanding experience

susanekoba

Nov 10, 2016

This is my 5th vehicle purchased at Priority Hyundai. Shopped others, just to see what was out there and wound up back where I should have started. Always a great deal with no pressure. Service is the best I have found in the area, fair and honest. Felt like coming home again.

witegurl00

Nov 10, 2016

This was the 2nd vehicle I have purchased and priority met my expectations in every way. My, JC Felton was patient and well educated in what I was looking for in a car for my daughter

myhope

Nov 9, 2016

I recommended my daughter, whose car was destroyed by water damage due to hurricane, visit with Don Lunsford because we had bought several cars from him before. Her visit turned out very well and she got a Hyundai Tucson. Her experience was excellent and I decided I wanted to trade my 2013 Tacoma Quad Cab on a Tucson so I went to the dealership. After driving one, I decided I wanted to try the Elantra for better gas mileage as I put about 50,000 miles a year on my vehicle. I drove several vehicles and finally settled on the Elantra Limited. The whole process from arriving on the lot to departing with the new vehicle was less that 3 hours. I do need to share that this is the 11th vehicle that either I or my family has purchased in the last 30 years from Dennis Ellmer since he bought the old Kline Chevrolet. I will continue to purchase from him in the future!!!!

pawsgirl

Nov 9, 2016

So, I've never had a superior experience with Priority Hyundai. I've waited hours in the waiting area, after working all day and they hadn't even gotten to my car yet. I had to bring my car back. I let that go and came back. This time I scheduled an 8:00am oil change and dropped by car off at 7:30a... well, after waiting for them to open the doors after 7:30a. I requested an oil change, tire rotation and car wash to be done by 4:00p (even though I was scheduled first thing). It was after 4:00 and I hadn't heard anything, so I called and was put on hold, to be told they were finishing up and I could head that way. Once I got there I waited to get checked out. The poor service rep was hustling to get everyone taken care of while another rep was slow-porin' it next to her, not helping check out anyone. Jaclyn was the only thing that got this review a "fair" rating. She was polite, quick and personable. I didn't even notice until the next morning b/c I was in such a rush to get home and it was getting dark, but my car did NOT get washed even though it was on my invoice. And I'm not even sure my oil got changed b/c there was not a new reminder sticker on my windshield. Who knows if my tires got rotated... I should have marked them. I will be taking my vehicle to Priority Toyota next time.

tomccoy757

Nov 9, 2016

Great overall experience. I found everyone at the dealership to have a very high level of integrity. They delivered the vehicle exactly as promised and exactly at the price as promised in true car.

navypioneerpilot

Nov 8, 2016

Nice and smooth transaction, not pushed towards anything, very knowledgeable and friendly staff. Multiple follow ups to ensure my expectations were met and that I was satisfied with my purchase.

bethlabiak12

Nov 6, 2016

Great experience. Very overwhelmed and Archie helped so much! First new car I ever purchased and was able to see all options I could afford. Helped a lot with getting exactly what I wanted.

wifeocanto

Nov 6, 2016

I am very satisfied. I felt that everything was straightforward and reasonable. I will send all my friends here. My overall experience was expedient without feeling rushed and I felt relaxed throughout.

kylamyisha

Nov 5, 2016

Priority Hyundai is a Great place to receive a car that make their way for you ! They cut the best deals for you and also work around your financial situations.

ingle.joseph

Nov 4, 2016

I have purchased two vehicles from priority and there will be a third. I received everything I asked for not once but twice. The service deapetment is outstanding and this dealership knows what right looks like.

ramonsauceda931

Nov 4, 2016

The dealership was helpful and gave me exactly what I was looking for in a vehicle. This dealership is definitely one that I would recommend to a family member or a friend

csimmonds117

Nov 3, 2016

I 'm enjoying my car and would recommend your dealership to a friend. Everyone was professional, courteous and friendly. I would recommend the dealership to friends, etc.

a_cofield

Nov 2, 2016

Great dealership, wonderful employees. I have purchased several vehicles here and will continue to do so in the future. This place really cares about their customers and works to keep them satisfied with their purchase.

jodydewey1968

Nov 2, 2016

I believe that this dealer really has the customers needs in mind. They were courteous, understanding, and were able to get me into a car despite my issues and financial hardship. They made the car buying process as good as it could be and I was only there for about 2 hours. I would definitely recommend them to anyone searching for a new car.

m.j.dougherty

Nov 2, 2016

Very happy with this car buying experience. Used USAA Car Buying program. Was quoted a price that never changed. Experience very similar to that of buying a Saturn. Quality product, friendly service at rock bottom, no haggle price. Dealer also went out of the way to provide every discount imaginable, ( Veteran, teacher, flood, USAA Guarentee price, etc). Greatly reduced the stress and aggravation generally found with purchasing a car.

blmaholchic

Oct 31, 2016

I love my Tucson. I fits my style and my driving needs. Don was very professional and courteous. I have appreciated in the past the Priorities for Life program, and know I will appreciate them in the future. Your dealer ship is close to my house which is an added premium. Thanks for everything. Bonnie Maholchic

rlawson51714

Oct 31, 2016

Goldie is rude and disrespectful, with no customer service skills. I was in tears when I left there because of a situation I did not cause.If I could give them a negative number I would. Cindy she is so sweet and kind and always willing to help. I continued to go there because of her . She makes that place better. unfortunately the day this all happen she wasn't there.

luis.rivera

Oct 30, 2016

Working with Mr. McNeal made my car buying experience good and he is the main reason why I would recommend, to others, to go to his dealership to purchase a new car.

alpollard

Oct 24, 2016

Bruce was a pleasure to work with. Very professional and informed. Fully explained all features and benefits, and took the time to demonstrate everything the vehicle had to offer.

dckin

Oct 22, 2016

Good, starting price for the vehicle was good. After the mark downs and the processing fee seems that I paid more. But I'm satisfied the service and my vehicle.

misswhite59

Oct 21, 2016

It was great experience its been 12yrs since l purchase a car. I'll tell everyone about you guy. Go Priority!!!!!! See you about another 12yrs.

candacespellman

Oct 20, 2016

Excellent Customer service received from Allen Small and other staff. It was the best car shopping experience I ever had. The $50 Visa gift card for doing a test drive was a wonderful bonus for shopping. The staff was very professional and committed to meeting your needs.

ewhitney637

Oct 20, 2016

The staff was very knowledgeable. The soda machine did not work and they did not have any cold beverages, only hot water. They were tough negotiators but overall it was a good experience.

jerrykingsbury

Oct 19, 2016

Very good experience. Would recommend to anyone of my friends and family. I would definitely come back again. Nothing but the best experience from this dealership.

conway.r

Oct 15, 2016

Don and Dave were amazing. Both of them made my car buying experience easy and enjoyable. From the minute I walked into the dealership to the day I purchased ny vehicle they answered all my questions and never disappointed. Don's customer service was top notch, I will definitely purchase another vehicle from him in the future.

rocawear127

Oct 15, 2016

The dealership is very friendly. I like the service. People were nice and were professional . I like my new car..I am glad I met mr. Allen small and I like my new car.

suzannefranciseiben

Oct 15, 2016

Friendly professional service...upon going to purchase a new car I was extremely anxious and nervous..the last time I bought a new car was 12 years ago. The staff members were all kind and sincere.

brianneal

Oct 14, 2016

The buying process was great, just the car detailing and the attention to detail for the delivery process needs improvement. Even the window tint installer left a scratch in the tinting. Doesn't seam to be any quality assurance.

ge_hillard

Oct 14, 2016

Priority Hyundai is the best car buying experience I have ever had. Allen Small is a great salesman. This is my second car I bought with him.

hillard.laura.m

Oct 14, 2016

We recently purchased our 2nd and 3rd Hyundais from Priority since 2012. My husband had bought his from a different dealer in 2011. After going to Priority with me in 2012, he swore that was the only place he'd go from that point. Quickest buying process. It takes me longer to go grocery shopping!

holmanjc

Oct 14, 2016

Awesome car, I love it! Thanks! Priority is the best in the area. Everyone should go there! Nothing beats the service and priorities for life.

kelder3

Oct 14, 2016

Don Lounsbury was a perfect sales representative. He was a Class act, immensely professional and as personable as possible. He found the perfect car for me in less that 15 minutes. I was sold within 20 minutes. I told Don strait up, this was the best car buying experience I have ever had. At nearly 65, I have had quite a few. I will send my friends his at, and when I need another car, I will call Don first and fastest. Thanks Don

sjb7758

Oct 14, 2016

I've been dealing with priority for a long time bought my wife her car last year. And 3 before that. Basically it's just a great place to buy vehicles, will be back next time for our next one.

tedwards0

Oct 14, 2016

This is our 5th Hyundai purchased and we keep coming back. Staff, service, experience all excellent. Have already recommended your dealership to friends. We always feel welcomed and never pressured.

swp986

Oct 13, 2016

Would buy another car from this dealership. Brother bought car here in 2012. Great service and has been satisfied. Know a few other people who have used this dealership and are happy with service.

lucasguendoo

Oct 12, 2016

I had a very good experience with this dealership. When the pricing first came out, there was no way I could afford the monthly payments. After some talking, the dealership the price feasible for me and put me on the vehicle that I desired. The salesman (don) was very thorough with his descriptions of the vehicle and showing me the new upgrades they added to the newer models of the vehicles. His presentation was relevant and he did not waste my time.

michaeljgamba

Oct 9, 2016

Great staff, really friendly. Casual atmosphere and no high pressure. Would recommend the dealership to others and the product. Will be in the market for a large truck (Fl50, Silverado, etc), hope Hyundai comes to market with one. Would definitely in interested!

sarahb_r84

Oct 1, 2016

I was happy with my overall experience at this dealership and will be returning for my routine maintenance, I dealt with my sales associate several times before buying over several months and he was very helpful.

lock1968

Sep 30, 2016

I was very happy with my deal at Hyundai Greenbrier. I hope the service department show the same service. I could not be happier and would recommend to a friend or family member.

pattiktlc4kids

Sep 30, 2016

I was treated great by Bruce. He was helpful and got me a really good deal. I came in with my own financing and he offered to see if he could bet the interest rate. He was able to! Great job, Bruce.

zwolfe2

Sep 30, 2016

Great dealer, wonderful salesperson. I will recommend this dealer to anyone in the future who is interested in buying a Hyundai. Bruce McNeil was a pleasure to deal with ,and a no pressure type of salesperson. My wife and I were able to take test drives in several different cars.

hsimmers

Sep 24, 2016

JC was incredible. I never once felt pressured, and they understood my price range and didn't try to sell me or slip something into my deal as I feel most dealerships do

ewmjmm

Sep 23, 2016

Was a good experience enjoyed it would recommend. I like Priority Hyundai. I purchased a vehicle from them before. Hyundai is a great product. Thank you for everything.

michaelcobas1

Sep 23, 2016

They took care of me gave me a deal I couldn't resist and my salesman was very relaxed and really cool to be around. I would recommend this place to everyone!

colby.owen

Sep 22, 2016

Great vehicle features and execellent staff to work with! Enjoyed the process of purchasing my first car on my own. Felt comfortable, but informed during every step of the process.

wturner60

Sep 22, 2016

Bruce McNeil stood head and shoulders above dealers from neighboring Hyundai dealerships in knowledge of his products, professional courtesy and patience. He took ous out on several test drives despite the late time of day and heat in late August and was always helpful. He is the main reason we will come back to Priority for sales and service. He is a gentleman and a honest dealer. This was a quality that was very hard to find as we shopped around.

tharmont

Sep 17, 2016

Made me feel worthy of being able to own the car of my choice. All of the staff were great. The Lady that went over my package and Man that went over the finance part as well as Donald the mgr and the older gentlemen that help with my son's purchase.

joseph_lattin

Sep 16, 2016

Everyone involved was really friendly and answered all of my questions. They were able to work with me for a price that fit my needs.

ripm71

Sep 16, 2016

Gene and staff were very friendly and professional! I would usually rather eat broken glass than to buy a new car but greenbrier Hyundai made the process quite enjoyable. I would highly recommend this dealership to anyone.

avanr

Sep 11, 2016

Large inventory to chose from. Good interaction of the staff to complete the deal. All problems were resolved on site in a little bit of time.

kaitrb22

Sep 11, 2016

Staff worked with me to find payments to fit my budget and locate the car I desired at another dealership. Provided me with a loaner until it arrived. Was able to discount price offered when vehicle arrived with scratches on dash. Car's gas tank was not filled upon departure, but settled on future receipt of 1/2 tank when I return for servicing. Donald was patient and followed up with me. However, was minorly inconvenienced when I had to return a few days later and sign a page of the contract that had been overlooked.

njcutie72

Sep 11, 2016

Bought my first hyundai tucson here. Loved my car so much, decided to return for my second tucson. I live 30 min. from this dealership, but because they treated me so well the first time..it was worth the distance.

psabbato

Sep 11, 2016

Don was great, very professional. Tim M. Was also friendly, real pros. I wish that I had more carefully read and gone over the final financing deal, but that was my fault.

toppriorityusa

Sep 11, 2016

So far it all went ok. I was glad that the color of the car was available because my wife wanted silver or would wait to get the car at a later time.

cityplace

Sep 10, 2016

I previously said everything in a previous answer box. Priority Hyundai Dealership is outstanding in every facit of their operation. I am grateful for the experience. Knowing that people care is very important and I felt this from the moment I met Gene and his helpfulness in learning what my needs are for my auto transportation. The 2017 Elantra is definitely the one for me. Gene was patient with me as I described what I was looking for and he was able to work with staff to see that I departed with the Elantra as a very satisfied customer. Thank You Gene and the other staff members who worked with him to process everything to my satisfaction. I am very impressed with Priority Hyundai as an excellent auto dealership and the people like Gene who is an outstanding asset to the Employment Staff.

dwhite4027

Sep 10, 2016

Donald was great!! I definitely have and will always recommend priority and Donald to friends and family. Everyone there is laid back and very easy and understanding.

grannieann5

Sep 10, 2016

I have purchased several vehicles over the years (Ford, Subaru, etc) and this is second Elantra at this dealership and both times found it to be very pleasant. All employees regarding the purchase (sales, finance, etc) of my new Elantra were very pleasant and knowledgeable and answered all my questions thoroughly. Everyone at Greenbriar were very nice and professional.

joepev

Sep 10, 2016

My experience with Priority Hyundai was a very positive one. I never thought buying a new car could be so stress free. I would definitely buy from them again and will recommend them to friends and family.

llivey

Sep 10, 2016

My experience with priority Hyundai Greenbrier was excellent. This was the fastest, easiest car buying experience I have ever had The staff is very willing to serve you and me all of your needs.

jcfelt1

Sep 9, 2016

Prioritiy Hyundai was my BEST vehicle buying experience . Everyone was very helpful and JC Felton was very helpful and not pushy as I took my time making up my mind onwhat vehicle to purchase. I will recommend JC to all friends

lynndouble69

Sep 9, 2016

Buying a new car is usually a stressful experience for me- but not this time ! Salesman and manager both worked hard to earn my business !

skinz01fan

Sep 9, 2016

All salespeople should greet everyone in the car lot, they should not have to approach a sales person. If I was about to walk away, how many other people walked out because they were not greeted?

iannestoryak01

Sep 8, 2016

Great sales team and sales men, finance Manager was very pushy on selling the aftermarket warranty which I did not like and then after I finally purchased he was less of an A**, Detail dept was slack on their quality of workmanship.

kevin.barks

Sep 8, 2016

Overall good experience. Salesman was very helpful and was outstanding going over everything with the car. The Finance guy had an obvious negative attitude toward me when I did not purchase the extended warranty. He was very unprofessional, I should not be slighted because I did not want a service.

love.kevin247

Sep 4, 2016

i was greeted with a smile the moment I walked through the door. The car salesman was very understanding, i was very comfortable being there and I'm usually skeptical about car dealership. He offered my water knowing that it was really hot outside and I really appreciated that. After buying my first car, I took my brother to get his car from the same car salesman due to the awesome customer service I've received and the most straight forward answers when it comes to the price for the car.

elena4

Aug 19, 2016

I was in the market for a new car and I was referred to the Allan Smalls at the Priority Hyundai from someone at Priority Chevy. Allan asked me what I was looking for, he was very helpful throughout the test drive, he found the right color combinations and the accessories I was looking for. We had a horrible Hyundai experience last year with another dealership in Virginia Beach, so these guys really turned it around for me and won me over again!

realtor0

Aug 18, 2016

The staff and my salesmen, Don Lounsbury was courteous, informative and prompt on hud promise to find the Santa Fe in my favorite color and model, which had to be brought in from another dealership in only a few days. I would definitely recommend Priority and Don to others for his great service and getting us the " Best Price"..

jimmy.y.scarborough2.mil

Aug 16, 2016

Awesome vehicle, enjoyed utilizing the complimentary coffee and the massage chair. Slight issue was that they wouldn't negotiate the price being that we went thru USAA which supposedly does it all for you.

morganj4911

Aug 13, 2016

The. Best. Dealership. Area staff. Very. Professional. Need. More. Dealership. Like. This. One feel. Very. Safe. In. These. Cars have good. Customer. Products. These. Cars. Are. Coming. Up. As. Some. Of. The. Best. Cars in. Town

mdr_30

Aug 12, 2016

This is the 2nd car we have bought from Priority Hyundai within a year. Roy(our salesman) was great, he was very helpful when helping is pick car for my daughter. The finance people helped us get the car we wanted at the right payment. When my other daughter is ready for a new car we will go see Roy again.

glmarketingdude

Aug 11, 2016

With all this, I am truly pleased with Priority Hyundai. I have purchased 2 other vehicles here and had immediate family go in and purchase 2 vehicles there as well. I like the folks, the inventory, and respect the Priority Auto Group, as one of the better car buying choices possible in Hampton Roads. A satisfied customer, or a glutton for punishment, time will tell.

Mia Eley

Aug 10, 2016

From start to finish, my car buying experience at Priority Hyundai was EXCEPTIONAL! Everyone was very professional and interested in meeting my needs, from the type of car I wanted down to what I was comfortable with paying each month. I've purchased other cars at other places previously, and my only regret about going to Priority Hyundai is that I didn't buy a car from them sooner. I don't know why anyone would go anywhere else to purchase a car. Please know that I am now a Priority Customer FOR LIFE!!!!!!!!!

bzalud

Aug 5, 2016

Loved talking and working with Roy! He was awesome, very friendly, and made me relax with the whole car-buying process. Roy was very personable, made sure I was getting exactly what I wanted and needed. He gave advice on upgrades that I may be interested in, but may not necessarily need and which ones I should definitely have.

jandjroberts

Aug 5, 2016

I contacted Dwayne Beale that my lease was going to be up soon and told him what terms I was looking for in leasing another Tusan. He got right on it. He researched what he could and could not do and was in contact with me several times. He called and asked me to come in. He had the paperwork. We discussed what I could do and we agreed on a Tusan. I consider him a friend, I leased my 2013 Tusan from Greenbrier Priority with Dwayne. My husband and I have either purchased or leased or helped grandchildren to buy six Hyundai automobiles.

snuck002

Aug 4, 2016

I would highly suggest buying a car from priority Hyundai. My boyfriend and I had the best xperience and I will definitely go back for my next vehicle.

mediate112

Aug 1, 2016

Service manager Fred Kearns' apathetic attitude has inspired his techs who worked on our vehicle to virtually have no attention to detail and zero sense of urgency.

mnop0716

Jul 31, 2016

I love the fact that I was able to purchase a vehicle without the typical "I need to discuss this with my manager" back and forth shenanigans. I highly recommend priority Hyundai for anyone looking to purchase a vehicle!

mjfagan64

Jul 30, 2016

Went there just looking and ended up with a good deal. I was treated fairly by the staff and enjoyed the experience. Donald made the transaction easy. Thanks to all.

cantre2

Jul 29, 2016

My recent purchase was the 5th vehicle I've purchased from Priority Hyundai - Greenbrier since 2011. I can't not see myself purchasing a car from any one else! All staff at this dealership are so kind and they all go the extra mile making sure we receive the best service; whether it be sales or service related, they are the best. My wife and I consider them "family".

ingram.bl

Jul 29, 2016

Selling new car damaged front tag was not on had to come back 2 days later. Made many attenlts for fender damage . finally had to call gm for results. I feel like a new car should be checked before delivery.

wvgirlbarb

Jul 29, 2016

When you care enough to drive the best....shop at Priority Hyundai at Greenbrier, and don't forget to ask for Archie Williams. In my opinion, Archie is the best!!

buckeyenuts

Jul 28, 2016

Love the hyundai santa fe.....wish it had navagation system with it but, other than that it was a pleasant experence. I'll be back. ..thanks again

piwldcat

Jul 28, 2016

Overall the dealership was straightforward and provided the vehicle at a reasonable price. The detailing process could have been performed better but the car was being taken in the next day for painting/under carriage protection.

vergie.smith49

Jul 28, 2016

I'm so Glad God led me to you. Could not have been treated better. Thanks so much. Would purchase from you again. God Bless you all.

barbsnotathome

Jul 20, 2016

I was previously a Checkered Flag customer.....since 1987. Things changed there and not for the better. I came to Priority mostly because of the lifetime engine guarantee. I get all the maintenance checks done on my car and I feel that you just cant beat their guarantee plus all the other services they have. The people were really friendly and helpful and the service department was impressive. I feel like I will be a longtime customer with Priority and I know I made the right choice.

jnor2345

Jul 15, 2016

Great customer service, worked with me to work a deal that was acceptable by both parties. All associates I came in contact with doring the purchase and delivery proccess were very courteous and professional.

jdegruttola

Jul 7, 2016

I would highly recommend Priority Hyundai. Very courteous and professional staff. Great car buying experience. Plenty of vehicles to choose but the staff makes the process easy and simple.

lonewoolf1982

Jul 6, 2016

Very helpful and willing to work within your budget. This is the 2nd vechicle I have bought. Definitely will be recommending it to Others For their car purchases.

john1951

Jul 5, 2016

This is the second Sonata I bought from Priority. Hyundai. The purchase was smoothe and fast. I really like the Priorities for life which is the main reason I deal with Priority. The associates there a great and they work with you to get a great deal.

cl88chem

Jun 30, 2016

The sales reps were very helpful and knowledgeable of the car and its ability. The dealership reps were also friendly and worked as a team for the sale to come together successfully for me.

jpoplin1

Jun 23, 2016

Great team, great attitudes! The staff found out our needs, and figured a way to get the best value for our trade in and our lease options.

zz52038

Jun 23, 2016

Our salesman Roy was nice, professional and thorough. Belinda was very nice as well and did a very good job of explaining the coatings. She was also very helpful when I came back to get them applied.

asm0828

Jun 17, 2016

I would tell others this is the place to buy a car! My experience was fantastic! I have never had a better buying experience and service experience!

jcg_714

Jun 17, 2016

Don was amazing from beginning to end. Was able to connect with conversation which made it comfortable. He was very knowledgable and helped me with this very stressful experience and made it a very smooth experience. YOU ROCK DON !

penny.witcher

Jun 17, 2016

The sales person was on point but the way time was way too much. There was only one finance person there that night and there were lots of families waiting and while the finance person did his best to get us in and out, it was a huge inconvenience for everyone. There needs to be a better system in place.

paulyanisko

Jun 15, 2016

I was happy with the salesman.. I just wasn't happy how they handled my previous lease. I wasn't happy I had to resign my finance agreement hours after I already signed the first one?

sjwatson111

Jun 12, 2016

We were happy with the professional services we received. It made our experience enjoyable. The vehicle is what we were looking for. This is a forever vehicle.

asheppard0711

Jun 11, 2016

This is my 3rd car from Hyundai. I purchased a 2011 Sonata and then a 2013 Elantra for my daughter. We have nothing but great experiences at this dealership!

johnek7005

Jun 11, 2016

Friendly, informed, professional staff. Family atmosphere. Best car-buying experience I've had, and I've purchased more than 20 vehicles. If you are alone for more than a few minutes everyone offers to help you. They even offer water an/or coffee! GREAT STAFF!!

luigisciabarrasi

Jun 11, 2016

Too soon to tell, ask me to give you a review after we have used the service department at least once or better still after the second visit.

alfredcorkran

Jun 10, 2016

Awesome job by the team. Thanks for making a good experience. Sales people were professional and on point. Thanks to all and truly enjoying the car.

craigenjaian

Jun 10, 2016

I'm really happy with my experience at priority Hyundai. Every thing from sales to closing on the deal was up to my standards. Thank you for this great experience to get my family in this wonderful vehicle.

dknicks1

Jun 10, 2016

If you are looking to buy a car, try coming here. The staff are friendly and will treat you right. Also, the prices are not bad at all.

lapeacock

Jun 10, 2016

Good experience with the salesman and knowledgeable about the product he was selling me. He was very friendly and assisting when it came to the endless amount of questions I had presented.

officerpatrickhomer

Jun 10, 2016

This is my second car I've bought from Priority Hyundai. The car buying experience could not be any better as far as I'm concerned. I purchased a lot of vehicles in my life and have been to a lot of dealerships and Priority is heading shoulders above all of them. There upfront and they don't try to hide anything from you. They're there to make money which I understand but they're not there to blister you. Don and Donald were great to work with it would definitely do business with either one of them in the near future.

sandersjean

Jun 10, 2016

Everything excellent and I would recommend my salesperson to other buyers. She was very professional and answered all my questions. She was very knowledgeable and polite.

susietoothman

Jun 10, 2016

Our experience with this dealership was much better than we had expected, the salesperson and manangement were great to work with. I would however like to add that the showroom did not meet our expectations...especially after being at the fabulous Priority Toyota. We believe that it is due for a major upgrade/update - it looks very dingy.

thaznice1

Jun 10, 2016

What a pleasant experience. I went in woth my guards up but came out with a great deal!! I can believe how smooth the whole process was. Dwayne really cares.

d.williams819

Jun 9, 2016

Very professional and have well knowledge on their cars. Definitely were able to help pick the right car that I was looking for and get me a very fair price that was hard to turn down.

craigparry46

Jun 8, 2016

I have purchased several Hyundai's from Priority and have always been treated with respect and fairness. Archie has made purchasing/leasing cars an easy experience. Great job to the staff of Priority.

brendaljrice4

Jun 3, 2016

Priority Hyundai is a very good dealership to purchase a vehicle from l have dealt with other companies and I find that this was the best of them all to find people that try to take all your needs into consideration and help you find what's right for you is just great

Mandarinlady Mar'Leta

Jun 3, 2016

I traveled 2 hours to check out a deal on a 2017 Santa Fe Sport at Priority Greenbriar Chesapeake but I returned 3 weeks later to purchase "The One". Allen Small is extremely and consistently likeable, expertly knowledgeable, professional, easy to talk and work with, always responsive to inquiries, and made my total buying experience memorably pleasant. The closing teams work well together and after an enjoyable massage, I was driving my Sport home. Go see Allen, he'll have you Hyundai happy! Mandarinlady Mar'Leta

donmiles

Jun 2, 2016

Disappointed that the selection of Sante Fe's was limited although plenty of Sante Fe Sports almost went to Checker Flag Hyundai for a another look a different colts and models

ntb23

May 28, 2016

We could have purchased our vehicle closer to home, however, we were so impressed with Priority Hyundai during an initial visit a few months ago that when we were ready to BUY, we knew we'd return to Priority Hyundai and were happy we did. Our buying experience was low key and professional and we'd definitely buy from them again.

crpk47

May 27, 2016

I love my Santa Fa Sport and everyone at Priority Hyundai were GREAT. This is the 2nd. car Roy has sold me. I have Family that have bought Hyundai's from Priority Hyundai Greedbrier.

jasonkmet

May 27, 2016

Bruce McNeil was very professional, knowledgeable and provided excellent service to me with my purchase of my 2016 Tucson. I will surely recommend him to my family and friends when they go to purchase their next vehicle. I am looking forward to working with Priority Hyundai in the future for all my vehicle needs.

mao513

May 27, 2016

JC was a good saleman, the whole process took 3 hours and we went from room to room to room , seemed strange but it was ok

johnndee

May 19, 2016

See previous comment on how I rated the salesperson and the dealership I would and have recommended our sales lady, Madison S., from Priority Hyundai

mrobles031

May 19, 2016

Came in looking for something bigger than my Kia Soul left with a 2017 Santa Fe. Talk about upgrades and awesome rebates! Don was awesome and very patient with my family and I. I couldn't have asked for a better car buying experience esp. after experiencing a couple in past. Awesome team and awesome customer service. Would HIGHLY recommend!

simmersmom

May 19, 2016

Fantastic experience from start to finish. JC listened to our needs and worked the best deal possible for us. We will most definitely return to Priority to purchas our next vehicle.

edwfar2356

May 17, 2016

My overall experience at this car dealership was great compared to others. They explained the features of the car while doing a test drive which was pretty helpful.

deenopowell

May 12, 2016

Bruce did a great job. Very professional and helpful. Can't thank him enough for dricing the car home for my wife, so that she didn't have to drive through the tunnel (HRBT).

edge7810

May 12, 2016

I had a good experience at Priority and would be willing to purchase another vehicle in the near future. I would definitely recommend this Dealerships to my friends and family members.

kalowery

May 12, 2016

Very impressed with the dealership. Will buy another vehicle from this dealership. Impressed by the amount of time it took and how friendly/helpful bruce was as well as the other people that we dealt with

mattdonlan1

May 12, 2016

They had the car I was interested on the lot. Everything went smoothly and I'm now driving a fun Veloster turbo. I'll be back again for sure.

sfernandez8

May 12, 2016

Priority Hyndai is very impressive from time you walk in the door until time you leave. Tom, Dwayne & Don were very honest & helpful. The staff in service, finance & delivery were all very helpful.

tamahra1974

May 12, 2016

I had the best experience started with a online chat that turned into a phone conversation which led me into the store I told them what I was looking for and I drove off with the exact color make and model my whole experience was wrinkle free

Lintardonato

May 11, 2016

I had visited this dealership for maintenance on my previous car and was impressed with the efficiency , friendliness and speed which my car was serviced and ready. The customer waiting room was one of the nicest I have ever seen! So when it was time to turn in my lease and lease a new car, I knew I wanted to go to Priority Hyundai first. The salesperson (Roy La Berge) greeted me upon arriving with a big smile and made me feel comfortable from the start. From beginning to end the whole leasing experience was wonderful and every staff member I worked with (from finance, to discussing options) was very friendly and informative. This will be my Hyundai dealership for all of my future service and leasing needs!

karisma.turner

May 10, 2016

I came at the end of the day. Everyone was friendly and they made sure i had everything i needed. Bruce was polite and informative, but not pushy or aggressive.

tferguson25

May 9, 2016

The team was the epitome of customer service. They were helpful in all aspects of the looking and buying process. I loved that they were not 'pushy' when I said no to certain options. This was our first time purchasing a Hyundai and from this dealership. I will definitely be back when the time comes to buy another vehicle!

xjus10x88

May 9, 2016

Had been thinking about trading in my '12 Elantra for a new Sonata... So I paid a visit to the guys at Priority Hyundai and they had a good selection and had a car that had all the features I wanted. Staff was completely professional and answered any/all questions I had regarding my new vehicle. So if you need/want a new Hyundai, go see Dwayne Beale at Priority Hyundai!!!

abiniecki88

May 5, 2016

JC and Dave were amazing. I had a few snags because of my bank not understanding some of the process that needed to happen so that kept me there much longer than expected. That doesn't reflect any towards the staff at Priority or the customer service I received. They were great and actually helped with me being able to complete my process spite the misunderstanding with my bank. A friend recommended Priority Hyundai after I had left Carmax unhappy with their selection. I am glad she did. I was treated like a friend or family member from the moment I walked up. I was unsure what I would like to look at since I had never thought of or owned a Hyundai but JC walked me through the selections and it was love after a few test drives. I would definitely recommend them to friends and family.

chazr67

May 5, 2016

I wanted a new santafe when I came in. They told me they didn't have any so we went with a 13. Later to find out they did have a new one. So I came back to swap and that's when they changed the trade in value with out mention. After talking price is when I noticed the change and couldn't get it back. After all that they were great. Don was very supportive the entire process.

josewood35

May 5, 2016

I was greeted with great amount respect and knowledge from the salesman I worked with .would definitely recommend my friends and family to priority Hyundai greenbrier ..

mrswaynes

May 5, 2016

Hyundai Greenbrier is on "Fleek," the staff is personable and professional. They go above and beyond to make sure that the vehicle you purchase is the vehicle you want. The don't try to blow smoke up your butt to get you to purchase from them. I really enjoyed my car buying experience. It was comfortable and hassle free, even after the sale they check on you with a personal phone call to make sure you are still happy with the vehicle YOU ROCK HYUNDAI GREENBRIER!!

dwilson1233

Apr 21, 2016

When I came to your dealership I did not have an intention in purchasing a car that day. I was merely looking around at the models of vehicles. Dwayne helped me immensely with everything and made me feel at home in the whole process. He listened to me as if he were truly interested in me. If it had not been for Dwayne's great personality and professionalism I would not have bought the car that day. He was truly interested in me getting the car I wanted.

lauraritz2

Apr 20, 2016

Archie was a great help in learning about what would meet my needs and directing me to the right product. I've dealt with him before when I've come in for maintenance on my previous vehicle. It was your product (Priority For Life) and Archie that had me making the long trek from Williamsburg to Chesapeake for my new vehicle.

deejaykay35

Apr 19, 2016

Had a great car buying experience. I felt that everyone involved had my best interest in mind. Would definitely return for my next purchase and would recommend this dealership.

pearsonldqe

Apr 19, 2016

Great experience! I love my 2017 Elantra. This is my first. It is a pleasure to drive. The folks at the dealership were great too.

tdesenburg

Apr 16, 2016

I was in and out with a brand new car that worked for me in a few hours. It was my first time buying, but everything was very easy.

ashley.roes

Apr 12, 2016

When I came to Priority, I already had a vehicle in mind. Bruce was very helpful in getting me the vehicle I wanted at a price I could afford. I also appreciated his honesty when I asked him questions regarding my Accent, especially the safety rating and features. I would highly recommend Bruce to anyone looking for a Hyundai.

doug2140

Apr 12, 2016

I wasn't expecting to or in the market for a new car, but the test drive of the Sonata Limited put me in the market. I liked the fact that I wasn't pressured and that the car did most of the convincing. I also like the Priorities for life that other dealers do not offer. It will keep me coming back to Priority.

kimberlyj347

Apr 12, 2016

Great car buying experience. Everyone was extremely nice. Only issues were that my manual and extra set of keys couldn't be found, so I had to pick them up later, and I wasn't quite sure where to go when I came back for paint sealant and interior scotchguarding.

texchap

Apr 12, 2016

Overall outstanding experience. I would highly recommend Priority. Very personable and professional. My Salesman didn't try to oversell and was extremely helpful throughout the process. The staff was great to work with. I highly recommend them.

michelle_tillman22

Apr 7, 2016

Allen Small was my sales person, he greeted me upon arrival to the dealership. He listened to my needs and was very willing to help me narrow down my car search. He was extremely knowledgeable about all aspects of the car and its technologies. He lead me to the car of my dreams. Phil K. Was very helpful during the financial process in purchasing my vehicle/loan. He was very knowledgeable and responsive to questions I had regarding the loan. The lady who helped schedule my first appointment was a delight to work with and thoroughly explained how to work bluelink and the extra packages available for purchase. The only negative experience I had while purchasing my car was when a higher up salesman was very pushy on me buying the car that day after i expressed I did not feel comfortable commiting to purchase that day.

gee568

Mar 31, 2016

Great buying experience. Everyone at the dealership was very professional and helpful. Especially JC who was extremely helpful in picking the right car and color. I'll be back in 4 years for my Santa Fe.

jtachandler

Mar 31, 2016

I bought 2 cars at the same time and had a great experience. I told them what I wanted and the amount I wanted to pay and a couple hours later I was leaving with 2 new cars.

madurden_2000

Mar 31, 2016

Love my new elantra, and got a great price. WI'll go back in The future for another car. It was great dealing with priority hyundai

puertorican3002004

Mar 31, 2016

Salesman help me straight from the door. I told him what I was looking for and he brought the car to me and I feel great looking at it. Told him the price range and he took care of me.

reeeebs23

Mar 31, 2016

Super friendly service. They took a very stressful time for my family and made it easy and comfortable. Never pressured us into anything, they let us take our time.

renwickmarkj

Mar 31, 2016

My salesman was very knowledgeable and experienced and service department has always fit my needs overall my experience at dealship was very pleasant. The car was given to me in great shape and all questions were answered at time of sale

saramdeg

Mar 31, 2016

Very very happy with the vehicle I am leasing and the customer service I received! I will spread the word about my experience and recommend people to Priority Hyundai!

jayzme29

Mar 21, 2016

Roy the salesman was very knowledgeable, friendly, and did everything to get me into the vehicle I wanted. What I liked about him is that he didn't want me to settle for something that I didn't love. Also the lady (I can't remember her name) finance manager was very helpful and got me a great APR through Hyundai, and saved me money by doing so, and I appreciate that. Everyone I dealt with was professional and super friendly!

jfmkofc

Mar 16, 2016

"This was the best car buying experience I have ever had. The salesman (Roy) was a pleasure to work with. He used no high pressure tactics. Belinda Clemons explained the after sale package thoroughly and again used no high pressure tactics. James Young ensured we totally understood the financing. When I brought the vehicle in for the undercoating, etc., the service department personnel I dealt with were professional and courtesy. I was totally surprised that I was given a ""loaner"" to use for the day. I will definitely highly recommend Priority Hyundai Greenbrier to my friends and relatives."

allen.j.giovino

Mar 14, 2016

Dwane was outstanding his professionalism was more than up to par. The entire staff at priority was extremely helpful. I am more than happy with my purchase.

mcintyre001

Mar 14, 2016

Overall service given the time I had to purchase the car was limited. I showed up just before closing and the staff provided me the time to discuss the car purchase. So my review of the staff was very good.

ryanj2oo8

Mar 14, 2016

Dwayne was great. Everyone was nice. Everything was straight forward. Brought us the exact car we asked for without trying to get us to spend more than our budget.

alexis.stuhmer

Mar 11, 2016

They worked with me with the price & gave me everything I wanted in my car! I will come back & refer my family & friends for sure! I absolutely love my car!

amesmarie27

Mar 11, 2016

The only thing I was upset with about the purchase of my car was I wanted a car with Bluetooth. They only had the car with that package available in one color selection available to me. I'm not gonna settle for a color I hate, so instead I had to go for a color I love and a lesser package.

braxtonkt

Mar 11, 2016

I enjoyed my experience at priority Hyundai. Great service and staff! Thank you for making the experience enjoyable. If I ever have an opportunity I will recommend your location. Thanks!

jodienauman

Mar 11, 2016

My wife and I visited the Hyundai dealership a few weeks ago to look at new vehicles for her. We were greeted promptly and politely. The salesman was professional and straightforward. We test drove the vehicles that we wanted to. The dealership was flexible with our trade-in and the staff was insightful in discussing multiple options and pros/cons with us and they went above and beyond to meet our needs. We left the dealership with a new vehicle and completely satisfied.

kps92

Mar 11, 2016

My second purchase from this dealer; very easy to work with, knowledgeable sales staff, great service department. Very flexible. They want to sell you a car...but they don't force one down your throat and give you time/space to decide.

genny6267

Mar 10, 2016

This was the best car buying experience that I ever had. They rolled out the red carpet for me. My salesmen was very polite and professional.

shelpen

Mar 10, 2016

Overall we got the car we liked at a fair price and are satisfied. We have done business so much at such a high level, though, that anything not perfect stands out. The evening was way too long and should have stretched out over 2 days. My wife found the salesman obnoxious. Everything can't be perfect: we will be back

detreyus

Mar 4, 2016

A definitive buying experience. Was made to feel more like a person, than a customer. Perfect energy and atmosphere. 6 out of 5 stars!

LAMONTEHAZELL

Feb 11, 2016

I have expressed our enthusiasm with others looking to buy/replace vehicles. By far this has been the best car buying experience in over 30 years of buying cars.

SEFORD1989

Feb 11, 2016

The service was great! All associates were very friendly and also very informative. I came in with a vision and together we made it happen. I have absolutely no complaints and I love my new car.

ASHLINE0418

Feb 9, 2016

Staff was excellent, didn't feel like I was in a shark tank! I would highly recommend this dealership to anyone living in or out of the state of Virginia

HEATHER.ROSATI

Feb 9, 2016

Great customer service and not pushy at all. Went to Priority to start looking for a 4 door sedan to replace my 2 door car. Bruce provided great information without being pushy. I then visited all the other major brands and came back to Hyundai. I am VERY pleased with my decision.

SDVORAK1

Feb 8, 2016

Great sales person Gene had no intention on buying a car that day saw car on showroom and immediately fell in love with color style performance and a lot more

VASHELLY67

Feb 8, 2016

I liked the way the negotiation was handled. I liked that the sales manager sat down with me and the sales person to discuss numbers, vice the sales person going back and forth to the to sales managers office for banter. This was the most low key, least stressful car sales experience I have ever experienced. I can actually say that I had a positive experience and didn't feel harassed.

BYRONFORDHAM

Feb 3, 2016

The staff at Priority Hyundai (that I dealt with) were very professional and didn't seem to be about playing games or mistakenly thinking they could overly BS or intimidate to get a deal. Buying a vehicle is rarely an enjoyable experience, but it's pretty close at Priority Hyundai.

KRDASHIELL

Jan 27, 2016

Good experience, didn't feel pushed to buy the cat or put on the spot to make a decision right away. This made want to car more.

MFREEMAN976

Jan 20, 2016

Professional employees that truly know their job and explain everything and answer all questions with expert knowledge with no pressure. Will recommend this dealership to friends and family.

Dave

Jan 18, 2016

My experience with this dealership was outstanding. They were extremely knowledgeable of the vehicle, and professionalism and trustworthiness was first class. My best experience thus far.

DHOULE1

Jan 18, 2016

We were in need of a car to replace one that had just broken. We leased a car for a fair price and we were out of the dealer within 2 hours.

BRIAN.HESS2013

Jan 15, 2016

Tim sold me my last car and I called to see if he could help me with my new purchase. Of course he was there, listened to all of our needs and wants. He and the team worked tirelessly to insure I got what I wanted. Thanks for everything. I love my new Santa Fe and you definitely have a customer for a very long time.

SAM_L_MUNOZ

Jan 14, 2016

I never enjoyed the car buying experience so when I came to Priority, I was ready to pick out the vehicle that I wanted, test drive it, and go. I had already dealt with another dealership that had promised to get me the vehicle that I wanted and called me in several times only to tell me that there was going to be a longer wait. As soon as I walked into Priority and Tim greeted me, we were immediately on the hunt to find exactly what I wanted without wasting any time looking at other vehicles. Tim found an Elantra equipped with all of the features I felt were most important, down to the color. I ended up going with the Limited and am very pleased with all of the great features (which by the way, Tim was very helpful in showing me how to use). I am very pleased with my new Elantra and how quickly the staff at Priority Huyndai aided in finding the right car I pictured in mind.

YODALAIR

Jan 14, 2016

Excellent buying experience. Informed, knowledgeable folks. This is my third Sonata, but first I purchased from Priority. Couldn't be more pleased and when the need arises for another car, my husband and I will return to Priority.

GKAUGUSTINE

Jan 13, 2016

Very patient and curtious service. Allen was very helpful and made the buying process smith and easy to understand. Service by Cindy on our other car was excellent she was very helpful as well.

SAMSICH2

Jan 13, 2016

Do your research ahead of time. The sales force and sales manager were very helpful and understanding of my wants, desires and most importantly my needs. Never pushy and I was able to do it on MY TIME and MY TERMS. I enjoyed the experience. The last time I purchased a vehicle from Priority was a USED 1996 Chevy Monte Carlo, now I own a NEW 2015 Hyundai Sonata SE, that was about 15 years between purchases and I received the same no hassle professional treatment. Thank you.

SLASKEEMP

Jan 12, 2016

The staff was friendly and helpful without being pushy. I had an excellent car-buying experience and look forward to returning to Priority to get my car serviced. I will be recommending Priority to my family and friends.

HARLEYBUG_24

Jan 8, 2016

Had a great experience, got all the info I needed before making my choice and a great price on a new car! Will be back for regular maintenance

Jamski

Jan 4, 2016

Our salesmen (Dwayne) made our experience very simple. He made sure we got a great deal and flawlessly delivered the car. It was the best car buying experience I ever had. I will recommend him to anyone in the market for a car.

JOHNGAJDEK

Dec 31, 2015

New car shopping and buying is quite different from our last experience, 18 years ago. Enjoyable, less stressful. and great dealer to work with. I would buy again from Priority.

PAULEVANS0

Dec 30, 2015

This my 2nd purchase from this dealership. I have always been treated politely and professionally. Would recommend them to anyone. The service department on my last vehicle showed the same courtesy and attention to detail.

GEORGETANAS

Dec 29, 2015

This is our third purchase of a new vehicle at Priority. We have been very satisfied with the sales staff and the service staff. We greatly the professionalism of Salesman Archie Williams as well as the Service Manager Bob Knox.

AGRFFTH9

Dec 22, 2015

Loved working with don. Recommended my aunt and she bought a car within a week! Awesome staff and great place to buy a car. I was in and out within a few hours

JKMJGOLF

Dec 22, 2015

Nice folks selling nice cars at a nice price.We were shown around the dealership,service department and lounge. We enjoyed our shopping experience and look forward to a very good relationship

CINDYAK28

Dec 21, 2015

I got exactly the vehicle I wanted at the price point I wanted. The entire staff was pleasant and made me feel comfortable during the whole car buying experience.

Nc girl219

Dec 18, 2015

This was by far the best experimenter buying a car we've ever had! We will absolutely recommend Priority to our friends! This was our first new car and it was enjoyable!

GOSIASHAFFER

Dec 9, 2015

Awesome experience! Will definitely come back there for future purchases. Thank you for this great experience! Salesman Ray was super helpful and pleasure to work with. Thank you!

DEVONR180

Dec 8, 2015

Shopping at this dealership was a very pleasant experience. Our salesperson was very considerate of our needs and what we were looking for. Allan Smalls did a fantastic job helping us and we would recommend him to our friends and family!

BSKIM

Nov 25, 2015

The staff at priority Hyundai were all professional and respectful. They were willing to work with me until I was comfortable with an offer on a new vehicle. Will recommend to anyone looking for a new ride

CBAnders5

Nov 23, 2015

Everything was good. I would prefer that the dealership ask me to advertise their business rather than place that sticker on back of my vehicle. It's annoying and rather not do free advertisement without my permission.

2BOXERMUM

Nov 18, 2015

I have purchased 4 vehicles from Priority Hyundai since 2010. My salesman, Archie Williams is amazing. He is helpful, straightforward, and is always there for me when I call. In today's world of automotive business, it is hard to find a salesman who 1) Stays with a dealership. 2)Puts the welfare and concern of his customers first. 3) Goes above and beyond to keep you happy, especially after the sale has been made.

Alan Dawson

Nov 18, 2015

My second Genesis (What a Vehicle!) but from a different dealership and I have to say that this is the best Hyundai dealership in the area

SANKAN25

Nov 18, 2015

Looked at two different models and they offered me a great deal on the Santa Fe Sport. It did not take long, they were easy to deal with and never pushed. Financing was quick and the staff was fun to be with and talk to. The warranty is amazing on the engine and the perks are great. I plan on replacing another of my vehicles in the spring and it will definitely come from a Priority dealership.

VINNYBLADE69

Nov 18, 2015

My experience with Priority was Fantastic! The saleperson A.J. was amazing!! His attention to my needs, was very appealing. I actually did not plan on purchasing an automobile, that evening. But my salesperson was astounding!!

ARIANA.COLON34

Nov 17, 2015

Dwayne was awesome! Without him I wouldn't have found a car that suits me best. In time of desperate need he was the perfect person to help me out.

nevertoreturn

Nov 15, 2015

We purchased a Santa Fe in March 2014 and then another one in November 2014. Got good deal on both cars but have had nothing but problem after problem with the service department. Between the service department employees and their manager, none of them know what it is to provide good customer service nor do we feel they know what they are doing. We bought from Priority because of their ads stating great service and proximity to where we work. We have dealt with another Hyundai dealer for the last 10 years and never, never had a any kind of problem. Truly wish we had never bought our cars at Priority and definitely will NOT recommend them to our family or friends. They need to replace their entire service department.

MIKOLOGO

Nov 13, 2015

I like the way it looks and the colors it's really a great car thanks to the people at greenbrier. And the only problem I have is the audio. When I Bluetooth conected to my phone it started out with high notes and then slowly gets better, it's weird. But I think I can deal with it

AWODOM6

Nov 11, 2015

On a rainy Monday, we were able to purchase the car I wanted. Car was in stock, cleaned, full tank of gas. Our salesman Gene was very knowledgeable about the Hyundai cars, answered all our questions, very hospitable, and patient. From walking the car lot, test driving, thinking it over, looking over cars, to the end of purchase was all done in short, professional amount of time! BEST SERVICE EVER! Many thanks to Gene and the Priority Hyundai sales team.

DORY_BAH2008

Nov 10, 2015

I will definetly go back when I wil buy my next cat.. from the begining to the end the hyundai team was great... profesional and friendly in the the same time they made my purchase nice and smooth . I am very happy that i have decided to buy my first new car with Priority.

HOLE16HAZARD

Nov 10, 2015

Arrived at 10:00am, delivery completed by 2:15pm. Staff knows what I like and what I buy; no attempt to introduce unneeded packages. Already familiar with "Priorities For Life", and these savings, features and peace of mind influence choice of dealer and selection of warranty coverage.

NYC1837

Nov 10, 2015

I was very pleased with each staff member at Priority that I dealt with. Each one was friendly, courteous, and explained each document and the purchase process.

RAELUV2LAF

Nov 10, 2015

My husband and I were pleasantly surprised with our whole buying experience. It had been 13 yrs since we had bought a new vehicle (Hyundai Sante Fe) and we felt totally at ease with our salesman. No pressure was put upon us to purchase something other than what we came in to look at. However, we found a better deal on a different model of Hyundai than we had gone in to look at. After a test drive, we were sold on the Hyundai Elantra. If we had been approached any differently, there could have been a different outcome, not so favorable. Thanks Tim!

DEEJAY12_24

Nov 3, 2015

Priority offers lots of features & benefits in purchasing new from their dealership; for me, along with the effort on their part to ensure I was comfortable with the overall deal (payments)made this an easy and joyous experience. I'm looking forward to being a long term Priority Customer!

AMYLEIGHTOTH

Oct 29, 2015

Very professional. Made it way to purchase my first car, very informative. Will definitely recommend priority to others and will be back for future purchases!

DMOUNTAINGIRL

Oct 29, 2015

Happy with my total experience and I would highly recommend Priority Hyunai to family and friends. No one ever tried to put me in a vehicle that I wasn't interested in or couldn't afford. I knew exactly what I wanted and they provided me with my desired vehicle.

MICHAELJPERRI

Oct 28, 2015

Best dealership experience EVER! Archie was a great and became my newest friend! I would highly recommend this dealership to all my friends and family. Thanks!

DBEASLEY2001

Oct 23, 2015

It was a very great experience and the employee exceeded our expectation. He was kind and listened to us and made sure our visit was pleasant. I would definitely visit the dealership again and look for our sales person.

KOREE92

Oct 22, 2015

I love my new car! My baby! Thank you Priority! I am very satisfied with everything thus far! I can not wait to come in to get my oil changed and my nails done! Thanks again!

DCSCHOLTES

Oct 21, 2015

I'm a returning customer and my experience this time was even better than my previous purchase. I felt no pressure at any time and the staff were all helpful professionals.

MATTHEWCLIFTONSMITH

Oct 14, 2015

Outstanding service, the entire staff did a fantastic job. Both the sales staff and finance department did a wonderful job ensuring I had everything I needed. A very positive experience!

AGRAY0

Oct 9, 2015

This dealership did an awesome job of keeping my needs first and keeping the price in a range that was comfortable for me. They will never make you feel obligated to something but will makes sure you are informed with all the proper information when you are ready to make the priority choice.

TECHMAN9441

Oct 9, 2015

Very professional and top-notch . I will recommend Priority Hyndai to my friends let them know there's no pressure sales you get and you get the best deal

WLCOLES

Oct 9, 2015

Very pleasant experience at Priority Hyundai. The vehicle meets all our needs and expectations. Hyundai was recommended to us by our mechanic who stated, Hyundai has become a very respected vehicle with a good track record." So far we have found that to be true.

QUAWANAHILL

Oct 3, 2015

I would like to thank the people at this dealership they work very hard to help me get into my new car. It was a great task but they succeeded. Once again thank you. GOD BLESS

DABU_LISA

Oct 1, 2015

My salesman Archie Williams was awesome he was nice explained everything about my new car let me drive it helped me with my radio adding my phone.Just all around a great salesman not pushy at all!Also the other employees were great also the only issue I had was with the finance manager when I signed the paper work I had told him that the car j traded in the payment was taken out of my account and I asked if I needed to do anything it was the 16th of September my payment is due on the 30th so j asked if it would be paid or did I need to do something he said no I don't need to do anything and that it should be paid in time he had 2 weeks well guess what it was not paid and they pulled the money from my account and it caused my account to be overdrawn by 100.00 dollars and feed I am not happy at all with him I think his name is Phil not sure he has gray hair and is kinda a big guy so now my other bills are gonna get messed up until this gets fixed I don't think it takes 2 weeks to pay a car off my dad worked in the car dealerships for over 25 years and he said it should not have happened I think Priority Hyundai should take care of this its not my fault at all then when I called him on 9/30/15 about 230 pm he told me he could not help me! I would like to speak with Someone above him please my number is 757-373-4582 my name is Lisa Dabu. Thank you so much and I look forward to hearing back from the manager of him please!

EMAIL0

Oct 1, 2015

Their outstanding staff, Mr Small, and excellent pricing sealed the deal for me. I am now the proud owner of a Sonata Hybrid Limited and features not found on alot of european models.

MLM0

Sep 30, 2015

5 stars would describe the team. They delivered on price which was priority for me. They were patient through the process because it was a check purchase not a finance. The team exceeded my expectations.

LWKC2

Sep 29, 2015

Would definitely recommend Priority Hyundai to family and friends. The friendliest employees I have ever dealt with and fantastic vehicles and service to boot. I thank all who helped me with my purchase.

SWARTZ0

Sep 28, 2015

So far very satisfied. I'm enjoying driving my sonata. It's a very comfortable ride, it handles well and I love the safety features. Thank you.

TONYCLEM

Sep 22, 2015

I drove 230 miles to purchase my new car from this dealership after speaking with Melissa over the phone and via email. I will recommend Priority Hyundai to all my family and friends.

EVOORHEES1

Sep 18, 2015

Excellent from all employees I will if needed purchase another Hyundai I also recommend the car and dealer to others The new one has more features

KAYLA.CRIMMINS

Sep 11, 2015

Very nice dealership. Roy really is a great deLer and I will be back to see in him 36 months. He needs a big fat raise.

LMEDWARDS1062

Sep 11, 2015

My experience was pleasant, thorough, respectful. My sakes person was very knowledgeable as well.I holy recommend purchasing or leasing from Hyundai. Also the process was seamless.. Thank you

HATCHER_11

Sep 10, 2015

Purchase experience was top notch. Turning in lease became a nightmare. The management involved with my lease turn in ended up being unprofessional and causing a lot of unnecessary work on my end to rectify the situation.

FRANCISMARCINEK2

Sep 9, 2015

Everything was good as for my first car and cant wait for the service they will provide in the future for me and my car.

DAVID.GRISSETT

Aug 30, 2015

As usual, Priority provided me with a quality experience. This is the second Hyundai and third vehicle I have bought from and Priority dealer. I look forward to doing future business with the Priority dealers.

A_SILVER34

Aug 26, 2015

First time buying a car, they didn't try to swindle me, regardless of my young age or gender or lack of car buying experience. Very friendly and efficient.

RADIAX01

Aug 26, 2015

I felt the team did their best to get me in a vehicle that I was looking for. With financial problems and negative equity, they were able to suggest a vehicle that worked in my price range and the size of the vehicle I was looking for. They treated me really well, gave me water to drink, and a comfortable seating in the lounge.

YSRPILOT

Aug 25, 2015

Gotta say that it went much smoother than I expected. From the time I walked in until the time I drove off (in our new 2015 Hyundai Sonata 2.0T Limited in Nouveau Blue), my experience was outstanding. They made me feel good about spending the most I ever had on a car (a good thing and a very good price). This was also my first Hyundai purchase. I'm very glad that I came to Priority Hyundai for my purchase. My wife is very happy with her new car (I love it too) and I'm happy with the deal. Thanks Priority.

JAYSON.PAYNE2012

Aug 20, 2015

From the sales staff to the service dept I was so impressed that that type of service is still out there. I am spreading the word on my experience from Facebook to face to face and handing out cards. Thank you

SYMS1214

Aug 17, 2015

This dealership was great for the moment I got there. The staff was very attentive without being pushy. I never thought buying a car be so stress free

KEP777

Aug 5, 2015

I bought my last car here so I knew this was the place to look for a new car for my new spouse. I knew I would be treated fairly and the service department is great to work with.

ESPELETASAN

Aug 4, 2015

Hyundai Priority Chesapeake is a great place to visit when looking for buying a car and i will highly recommend because staff, sales persons are friendly and very courteous in dealing with prospective customers.

PSPJONSEY

Aug 3, 2015

Everything was good with the service that I received. I had no complaints when it comes to the service I received. I don't have much else to say.

GUNNYO65

Jul 24, 2015

Once again I came in and told them what I wanted and I got what I wanted. Probably the easiest sale for the sales staff.

JDIXON249

Jul 22, 2015

Mr. Birikorang was very helpful in answering my questions and concerns regarding the 2016 Elantra.He was very friendly and make me feel like I am part of the team. I like shopping at Priority Hyundai because of the quality of cars and warranties. Also,associates have awesome customer service.

KEVINMON3000

Jul 21, 2015

Wonderful service at this dealership I will come back again to make my next purchase. The staff was wonderful and took care of my every need

MDCARVER62

Jul 14, 2015

Really appreciate service given. Majid was excellent and went above and beyond. He came in on his day off to ensure everything was taken care of. I will remain a priority Hyundai customer for life.

LDHARNESS

Jul 11, 2015

The Hyundai Sonata Limited meets all my needs and the Value and Warranty is the best, So I would recommend this car to anyone that would want to test drive the best on the road.

PEHEJMANOWSKI

Jul 10, 2015

Very pleasant experience and have just purchased my 4th Hyundai from this dealership. Donald Mecca and Dave Turpak were very responsive and went the extra mile to get the deal done.

MACKENZIE.BETHW

Jul 9, 2015

I'm very happy with my car. I was helped tremendously on getting a good deal with the pre approved loan I had. The staff is very friendly and very helpful.

LINDA.YOUNG

Jul 8, 2015

Melissa, the New Car Sales Manager, was wonderful to work with and I was very impressed with the Service I received from the entire Dealership!

trobey

Jul 8, 2015

Priority Hyundai is by far the higher standard Hyundai dealer in Hampton Roads. From the purchasing staff, maintenance Staff, and the service department, I have only had outstanding treatment.

MLMENNITI

Jul 7, 2015

Our experience with the dealership has always been excellent. We will always choose priority hyundai and would recommend them to anyone looking into buying or leasing a vehicle. Wonderful place to buy a car.

COOKE-FAMILY

Jul 3, 2015

I went to several dealerships (competitors and Priority Hyundai delivered the best experience. Priority Hyundai made me feel comfortable and offered a quick, hassle free buying experience at the right price.

ANGELVAUSE

Jun 30, 2015

Love my new car, will be going back in a week or so to get my windows tinted and protective coatings applied. Happy with the product so far.

THEJOETOKNOW626

Jun 27, 2015

Yeah, I think the staff was well trained and very professional and helpful to help me purchase my first new car the 2015 hyundai veloster.

SDELOATCH1

Jun 26, 2015

Dwayne Beale was my salesperson. He was very nice, knowledgeable and answered all of my questions. He called and followed up with me a few days after I purchased my vehicle to ensure I was pleased and that everything was ok. Thank you so much.

DYSLEXICENT

Jun 18, 2015

It was an adequate experience. Thank you for all of the help that was provided to me I wish I didn't have to write so many words for this review.

CWARD3257

Jun 14, 2015

Our experience caused mixed feelings, as the vehicle we decided on was sold before our paperwork could be completed and there were no others like it at the dealership. We were offered another make and model that we ended up buying and are very happy with that vehicle so far.

JNMPICKERING

Jun 3, 2015

I really enjoyed my purchase experience at Greenbrier Hyundai of my 2015 Sonata Eco. My saleswoman was Melissa, and my Finance Manager was also a Melissa. Both women were professional, curtious, and made me feel my business was valued. I came away with an awesome car, a fair deal, and an overall great impression of the Greenbrier Hyundai team.

MOAKSA

Jun 3, 2015

I never felt pressured to purchase a vehicle and the negotiation process was minimal. I was actually surprised at how fast the entire process was to purchase the vehicle.

MONCIA1023

Jun 3, 2015

Excellent customer service and salesman went the extra mile to make sure I was satisfied. Mr. Beales stayed way after hours to close the deal in light that i was from North Carolina. Stayed until after midnight.

Robert

Feb 14, 2015

Under warrantee for my 2013 Veloster, my experiences with Priority have not left me feeling very "Prioritized." When I needed body work a year ago, the wrong paint color was used as well as a dribbled blob of dry paint left on my door for all to see. It took 2 additional visits to get this "corrected." They did smooth down the dried blob of paint, but the body color was still not a match.Now I have a dashboard clock that was repaired once, worked a few months, and doesn't work again. I was told to expect the part delivered/installed in a few days. After waiting almost a month for the replacement part, I called for an update. I was told that Cindy would return my call, but she never did. So when I called back near the close of the day, she said, "Sorry, Saturdays are really busy." She couldn't explain the delay of my clock part, but said she would call me back on Monday. I'm not holding my breath.

RVozzo

Feb 2, 2015

I bought a used car and was pleased with the process. Both Donald and Rob were very helpful and professional. There was no pressure and they were great to deal with - they also made trading in my previous car easy. In addition, the perks of purchasing at a Priority dealership are great!

Bestsalesperson

May 7, 2014

I have probably purchased about 10 new automobiles in my life time on earth. My purchase from Priority Hyundai was one of the best buying experience with my nieces sales consultant Archie Williams a professional and sterling example of a good human being ,very knowledgeable of the product he sold me .The process was very simple no pressure at all and a very superb deal on just the auto for me and also a good price for my trade ,thanks a lot Archie Williams the best sales person at Priority.

Happy with Hyundai

Feb 11, 2014

I have bought numerous vehicles from a few dealerships over the years and this was by far the best experience I have had. The sales staff was friendly but no pushy and the customer service has continued since buying my Hyundai in November.

blank4356

Feb 5, 2014

I purchased a used vehicle from Priority Hyunda in December of 2013. I dealt with a salesman named Dwayne, who I test drove the purchased rear wheel drive vehicle with. I noticed slack in the drive line of the vehicle and brought it to his attention. His response was this vehicle had been sitting for awhile and that was all. I proceeded with my inquiry of the vehicle and of course had to sit in the office to figure out the asking price. Once we began to talk price of course was interested in the best deal possible. I will admit once all was said and done I was satisfied with the agreed price, about the only thing I was satisfied about. Then the fun part comes attempting to get the exterior parts changed that were agreed upon in the sales negotiation. After two months of waiting and several phone calls my vehicle is getting the pparts changed. I also had to put my vehicle in the shop for the driveline slack which was a 6 hour fix I sat through after a long day of work (was not just from sitting as Dwayne claimed). While this was being tended to my 30 day tags were days from expiring and I had yet to hear from the dealership on the matter. I made contact and they had not yet ordered them. I requested to speak to a manager and was transferred to Melissa. Once on the phone I expressed my concerns in a normal tone. Without raising my voice or using profanity saying "I'm going to have a $30,000 dollar yard ornament in the matter of days". Naturally upset believing my vehicle would have expired tags after paying them $2,000 dollars for tags and title. Melissa replies in an attempt to regain control and make me feel as if I were in the wrong and being disorderly "sir you need to calm down". When again I was speaking in a normal tone and not using profanity towards her. My frustration on the matter is beyond words I have never had the service I am getting. It's a perfect example of once they get your money the smiles and service stops and they are on to the next one. I will admit I dealt with a female named Kristen who seemed to always have a professional and helpful attitude and seemed to be there for customer. She was able to offer me a paint protection package that I was satisfied with and was absolutely money well spent. This procedure was completed on my vehicle and it shined better than when it was on the lot. Kristen was very helpful and I felt no pressure with the service purchase which was nice coming from a dealership. I like my vehicle but when it comes to service I'm not at all impressed. My vehicle was purchased used and do not expect the dealership to give me some royalty treatment but at least treat me as a paying customer and do what is promised in a timely fashion. I'm not a give me all for nothing kind of person but simply what I deserve as a customer.

Beautifulybrkn89

Jan 20, 2014

I just bought a used 2012 Honda civic ex-l and I'm in love with it! First it has low miles sunroof leather and its white! Everyone who helped me get the best deal possible was polite! I never write reviews but I hope they see this! It's also great to know I get priorities for life like I get oil changes inspections and carwashes free for as long as I have that car! At first they were asking way over my price range so I walked away but then they called me and said they could go lower and they did! My boss refereed me as we'll and there family has bought several Hondas from there! I pray I run into no problems it's my first car so wish me luck thanks priority

WESTRSVP

Aug 13, 2013

I OFFERED AN AMOUNT FOR OUT THE DOOR PURCHASE PRICE FOR USED VEHICLE AND EXTENDED WARRANTY, TAXES ETC .ALLEN CAMEBACK WITH A COUNTER OFFER AND WE AGREED TO SPLIT THE DIFFERENCE BETWEEN MY OFFER AND THEIR COUNTER. WE CAME TO AN ACCEPTABLE PRICE , WHEN PAPERS PRESENTED , I WAS TOLD THAT TO MAKE IT EASY FOR ALL, THE PRICE REDUCTION AGREED TO WAS TAKEN OFF PRICE FOR WARRANTY , WHICH DID NOT SEEM TO BE ISSUE, SINCE THE TOTAL PURCHASE WAS THE AMOUNT AGREED TO.A FEW REPIAR ITEMS WERE TO BE ADDRESSED BY DEALER, WHEN READY A FEW DAYS LATER I WENT IN ALL SEEM GOOD, SAT DOWN TO FINALIZE AFTER GOING THROUGH INFO WITH SALES PERSON, MANAGER CAME OVER AND SAID THERE IS AN ISSUE , HE CANNOT SELL TO ME THE VEHICLE WITH THE EXTENDED WARRRANTY AT THE PRICE AGREED TOO, CLAIMING THERE WAS A MISUNDERSTANDING WHEN PRICE WAS AGREED TOO, CLAIMS HE TOUGHT I WAS ONLY ASKING FOR A POWER TRAIN WARRANTY. tHE VEHICLE STICKER ALREADY SHOWED BEING OFFERED WITH A 12MO/12000 POWER TRAIN WARRANTY MY ERROR WAS THAT THE PAPERS SHOWED EXTENDED WARRANTY BUT DID NOT STATE THE SPECIFIC LEVEL OF WARRANTY. TO SELL ME THE CAR WITH WARRANTY THEY WANTED $700 MORE THAN AGREED PRICE. WHICH WOULD HAVE BEEN HIGHER THAN THE ORIGINAL OFFER THE SALESMAN GAVE ME IN HIS FIRST COUNTER OFFER. WHEN ADDRESSED WITH SALES PERSON , ALLEN STATED "I DID NOT REALIZE WHAT WARRANTY YOU WANTED", EVEN THOUGH I HAD THE WARRANTY BOOK SHOWING THE INTIAL OFFER PRICE FOR SUCH ON THE PAGE . WHEN I ADVISE AFTER A WHILE THAT i WOULD PURCHASE VEHICLE , THEY ADVISE THEY WOULD TAKE $200 OFF PRICE DUE TO CONFUSION, BUT THEN THEY STATED THEY ARE SELLING VEHICLE "AS IS" SINCE THEY WERE TAKEN $200 OFF, WOULD NOT DO ANY REPAIRS AND VEHICLE WOULD NOT EVEN HAVE THE 12MO/12000 MILE WARRANTY.i WILL NOT RECOMMEND THIS DEALERSHIP.

RGerhardt

Nov 18, 2012

Always been impressed with the dealers benefit of free oil changes, inspections and engines for life. They had the vehicle we wanted in inventory with the options we were looking for. EXCELLENT customer service. The sales person, Melissa, was very knowledgeable, helful and most of all patient. At no time did we feel any pressure.

SMACDonald12

Nov 11, 2012

This was my second visit to this dealership. The 1st was to look around for a vehicle for my daughter and we came real close to choosing one. The help during that visit was excellent and informative. Today I picked up a Genesis that I had been eyeing. The entire experience was enjoyable! Got a good deal.

brown86

Oct 25, 2012

Our Salesperson was Chris Jones and it was such a pleasure to be able to work with him on the purchase of our first Hyundai. He was very knowledgeable on the cars and so very helpful in answering our questions. I've got to say, we really loved the fact that Mr. Jones was not a pushy salesperson, he was really friendly and down to earth, which made our purchase an even better experience. We had the pleasure of also working with Chet Riddick, Melissa Lounsbury, and Michelle Floyd. It was such a wonderful experience to be able to work with all of them and they all were very helpful and very friendly. We look forward to working with everyone in the future.

AtMoore

Jun 11, 2012

This dealership did not care about what I wanted. I felt because I didnt have the best credit, after that process was done, I was treated like a number instead of a person. Mr. Smalls was a nice guy but the Sales manager Melissa was rude and very nasty with customer service. Me and my Mother couldnt believe she has this job title. Once I decieded to go forth with another dealership, and wanted my down payment back, the whole experience went even more down hill. After being told if I didnt take delivery of the car (which was not on the lot at the time) I would have no problems recieving my payment back, they tried to say I forfited that payment and they didnt care if I got a different car. It took a week or so of phone calls to recieve my payment back. Really unperfessional.

phenomenal18

Apr 14, 2012

I have been a customer since the purchase of my vehicle (2007). The service and friendliness of the service department representatives has been outstanding. I can tell them one thing is wrong with my vehicle; it's checkout, then they will acknowledge whether that service is needed. I love that I can get my nails done on Wednesday, the comfort of the waiting ice does not create area. Most importantly. I am known by my name; walk in and it's how are you Ms. ScottOverall the best service department in town.

Dmillard2

Mar 28, 2012

My experience was the best ever when purchasing a car. The staff was very knowledgable and experienced in all areas of the sales process. My sales person, James handled me with the appropriate level of attention without being too pushy. He did an awesome job of showing the details and advantages of purchasing a Hyundai. I would highly reccomend this entire team!

dstewstar

Jan 31, 2012

The sales person was honest, friendly, and courteous. She never pressured me into purchasing the 2010 Chevrolet Malibu LT. Melissa went over the specifications and let me decide if I wanted to purchase the vehicle. The mileage on the vehicle was a little high, but because of the no-pressure atmosphere I overlooked that fact. The vehicle was advertised on the internet for $13,997 and that is the price that was charged. It was a straight-forward no-nonsense transaction. Of course this price did not include tax and title, but I realize car dealerships have to make money in order to stay in business. No problem. Thanks Priority Hyundai!

lpsisrl

Jan 13, 2012

First, I did not purchase this vehicle from Priority and this is my first experience with them. I brought my 2004 XG350 for a timing belt replacement under recommended maintenance. Since the XG is a really nice car and there aren't too many around, I wanted to take it to a dealer for repair. To my surprise, they had a loaner for me. A 2011 Sonata 2.0T. (Good ploy since it made me want to buy one!) I also told them that there was a clunking noise in the rear suspension when going slowly over bumps. They brought me into the shop and the tech, Doug, showed me that the shocks needed replacing and where the noise was coming from. I had them order the parts (which were quite expensive but I had no choice) and they would call me when the parts came in. When I returned, another loaner was given to me an the shocks were put in. Oh, and I also transmission fluid changed. After picking up the car, I still have a clunking noise but much less pronounced. I brought the car back in and go another loaner while Doug checked this out. The only thing he could find that had any play in them was the torsion bar bushings. He replaced those at no charge! So off I went. Well, there was still a clunking noise in the rear, even less than before so back it went again. Another loaner was given to me while it was checked out again. This time, Doug and the service manager went over the rear end and discovered that on the XG, the bushings on the shock mounts are inverted from just about every other model. The shock assemblies had to be removed again, (not a small job) the the bushings were flipped. Tada! No more noise! And no charge! Another dealer could have tried to charge me for the labor, especially for the labor and torsion bar bushings but Priority didn't. I know that techs only get paid on a repair the first time and if a car comes back, they don't get paid while they're working on it for the same problem. Suspension noises can be extremely difficult to diagnose because you can't see the or hear the suspension under real conditions. I commend Doug for his sticking to it and the service department for not charging me anything but the original job. Even though I had to bring my car in serveral times, I'm very happy witht he work done and how I was treated by Priority Hyundai. I will proably buy my next car from them. I also want to mention Amy, the service writer, on how pleasant she was to work with both on the phone and at the shop. At no time did I ever feel like I was a problem customer. All they were concerned with that I was happy and that the job was done to my satisfaction.

tometome

Jan 7, 2012

i was pleased to buy a car that had "priorities for life" and when it came to get my first appointment i set it up online (which was great) then i proceeded to the appointed time and was shown the preferred service and they ranged above 130 and i was told i have "priorities for life" and was gonna take off 20 bucks for 5000 mile service so i declined the service (which is about 50 bucks full service at most places) and opted to use my "priorities for life" and with the scheduled appointment took over an hour and 30 mins to change oil. then they ask for yes and 10s... i think imma have some no's and 3's..

vaugh65

Dec 1, 2011

The sales person Scottie was excellent. He turned the transaction over to the manager. The manager said that we could get the car for 23,000. When we got to the financial person he had on the invoice as the cost of the car to be 26 thousand . I told him that the manager had agreed on 23 thousand. He informs me that that amount would never appear on the invoice. We went round and round about this and finally he tells me and my husband that he has made a $1500 error. At that point I just let it go. He took us then to Melissa the deliver. She asked how we were doing? I told her we were tied because we had been there for a long time. She finished what she had to do took us out to the car and gave us the key and we left. We stopped to get something to eat as we got out of the car my husband noticed that the the license had not been put on. She never told us that we needed to see the salesperson Scottie again. So we had to go back to the dealership and have that done.I wanted a nagivation system put on. It did not come on the car. It was not working properly.I called service and they connected me with Melissa. She told me that it was scheduled for today Thursday, December 1st at 9 a.m. I took the car in and was told by service that the appointment was not scheduled and they could not work me in today. So I had to make another appointment for Monday morning. My husband and I have bought two hyundai's from another hyundai dealer and have never had any problems like this. I selected this dealship because it is close to my home and would be more convenient for getting service. I have seen the TV ads that talked about the excellent service that your dealership provide. My experience has really not been good.

cartuner08

Sep 14, 2011

This was my second dealership that I went to, just to get some competition to get the best price. The first dealer (Hall Hyundai) gave me a good NADA trade in for my car, then I went to Priority Hyundai (b/c they told me they're competitive with deals and if I brought in paperwork with previous numbers they would make a deal happen). Low and behold I brought in Hall's offer from price of the car, to my trade in, with rebates, interest rates, etc. Then Priority came back with a offer 5 thousand less than what Hall was offering. Their offer was almost 5 thousand less than NADA's lowest value. My car isn't pristine but it sure isn't trash. I felt insulted by their offer and told them to not contact me again. I'll definitely tell my friends to not go their unless they want to get low balled. Sales person was friendly, the female that came out with him didn't even TRY to make a deal happen. She said that they didn't know where Hall came up with my trade in value ( I told them to research NADA as my wanting price with very reasonable, even the dealer could still make money off it when reselling it)and then NOT ONE single attempt to get more money for it to try to talk with the used car manager. I was also wanting to buy withing a few days, so the used sales manager and the female that came out with MR. Mordica caused me to walk away and not buy a car from their but from BETTER dealership.

SONATA2.0T

Jul 5, 2011

I HAVE ALWAYS GONE DIFFERENT PLACES TO BUY MY NEXT AUTO, BUT SINCE BUYING FROM PRIORITY(MY LAST 3 CARS) I WOULD NOT GO ANYWHERE ELSE. FROM THE MOMENT I STEPPED ON THE LOT TO THE FINAL STEPS DRIVING OFF WITH MY NEW 2011 SONATA 2.0T LIMITED, THE STAFF WAS VERY KNOWLEDGEABLE. I WILL NEVER PAY FROM ANYONE ELSE EVER AGAIN. THE SALES TEAM WORK TOGETHER AS A TEAM, WITH NO PUSHY SALES, THERE ONE CONCERN IS YOU. I MUST ALSO TELL YOU WITH BEING INDECISIVE, I CHOOSE 3 SONATAS AT FIRST AND DROVE THEM LOOK AT PAPERWORK THEN DECIDED TO GO WITH ANOTHER ONE OFF THE SHOWROOM FLOOR AND THE SALESPERSON JAMES WAS POLITE THE WHOLE TIME, RARE YES I MUST SAY BECAUSE ALOT OF PEOPLE HAVE LOST CUSTOMER SERVICE BUT PRIORITY HAS NOT. PEOPLE SHOULD THINK ABOUT THAT IF IT WAS NOT FOR THE CUSTOMERS NO ONE WOULD BE EMPLOYED. ONE LAST THING PRIORITY=ABCD.......ABOVE AND BEYOND THE CALL OF DUTY

carnut23320

Jul 3, 2011

Since my first visit to the Toyota Greenbrier Store back in 2006, I have bought 10 cars up to today. (7/3/2011) I have bought : 2006 Toyota Solara, 2006 Camry, 2007 Camry, 2007 Hyundai Santa Fe, 2008 Acura RL, 2011 Toyota Rav4, 2011 Toyota Corolla.......and my last two purchases within this past week: 2011 Hyundai Genesis Coupe & 2011 Hyundai Equus.I am a car nut. I trade waaayyy too often. But I will tell you that every time I make a purchase, I feel like Royalty. The staff is friendly, courteous, & makes me feel like family every time I get out of my car when I arrive. I will not deal with anybody else except Mr. Tom Ivey at the Hyundai dealership in Greenbrier, Chesapeake. He is genuinely caring and makes you feel comfortable and hassle free. Also his staff work like a team. All to please the customer, which is how it should be. I love great customer service and they do it exceptionally!!!!!If you are in the market for a new or used car, I would recommend you to choose Priority over other dealers in the area. You will not be disappointed :-)

ssillusn

Jun 17, 2011

From beginning to end, nothing short of a great car buying experience! Dwayne our sales consultant was very through. He answered all our questions and took care of every detail of getting the car ready until we drove our new 2011 Tucson off the lot. Tom the general manager and Phil the finance guy were equally as polite and accommodating to all of our questions and needs. You cant argue with all the benefits of the Priorities for life when you buy at a Priority dealership. I would recommend these guys to family, a friend or a person I meet on the street.

charlesbronson

Jun 16, 2011

I had visited the dealership (15 May 2011) approximately two weeks before I made my purchase. That first visit, I met Chuck Wright about five minutes after looking around on the lot. He asked what I had in mind (Elantra) and proceeded to show me around the vehicle. He professionally showed me the vehicles features from one end to other in great detail, taking time to field questions that I may have had at the time. Finally we took a test drive doing some city and highway driving. Upon return, I told him a particular color I had in mind but it was not available at that time. Chuck gave me his card and said he would call when the color arrived to the dealership. He also emailed me to answer a technical electrical question that I had during the initial visit. Chuck phoned me about four days later to say the color had arrived, but I was looking for a certain package also. We talked on the phone about three other times before I went back to the dealership on 30 May 2011 to see if they had gotten any new vehicles. I had broadened my color choices to 2 colors and was open to not opt for a certain package. Upon arrival I was greeted by a different salesperson but opted to wait for Chuck to finish taking care of the customer he had at that moment. That salesperson proceeded to take charge and start the negotiating process. After figures being scrutinized about three times by both sides, a price was finally reached, just as Chuck came through the showroom door. I had made sure that Chucks name was on the paperwork when the price was agreed upon with the other salesperson. Chuck and I then went through the paperwork process and then went through the new vehicle just as we both had during the initial visit. Chuck is a great salesperson. He does not use high pressure tactics or sell you something you do not want. He values your needs and wants in a new vehicle and does not try to push you into something else to make a quota.Pros: If interested in a new vehicle see Chuck Wright. Car is advertised as getting 40 mpg. I got 49.4 driving to work and back.Cons: The dealerships website is not adequately maintained to show what vehicles are available, nor what options are on vehicles. Some of the other Hyundai dealers in the area have their vehicles listed completely and on the other hand some dealers do not even have a price or color for their vehicles. Priority Hyundai is about the middle of the road as far as website maintenance and information. Perhaps put the IT person on salary and have them update the site after the dealership closes in the evening?

jetersly

Jun 4, 2011

My car buying experience at Priority Hyundai was excellent. I made an appointment and the car was ready when I arrived for the test drive. Mr. Hearns was extremely knowledgeable about the sonata and answered all questions. Financing and agreeing on a price was easy. I even traded in my old "clunker". I am excited and pleased with my purchase and would recommend that everyone go to Priority for an excellent car buying experience!

punked

Jul 23, 2010

All of the people I spoke with were very nice, but I never got resolution to my car repair. I had my timing chain/belt? and water pump replaced. A week later I had to have it towed in and was told that the timing belt tensioner had failed causing the timing belt to slip. Nothing about a tensioner was mentioned when the belt was replaced and in doing my research (afterward) it is usually recommended to replace it when the chain in replaced. They kept my car for months and then repaired it for approx. $1200.00. They kept it for another couple of months and when I went to pick it up, it sounded terrible (klunking- after being told someone had driven it all the way to N.C. to make sure it was ok). Did they drive it to N.C. sounding like that?????? I left it there and was told that part of the engine couldn't hold up to the repair and they volunteered to replace my engine. After another month I picked it up and on the same night my engine light came on. I don't even want to take it back because they must have the most incompetent mechanics ever. In addition to all that I had an Obama, 44th president hanger, hanging from my rear view mirror. It was torn off, a squa sticker and hair was drawn on his face and it was thrown in the floor. I did report it, management apologized and told me there was no way of knowing who did it because it had been there so long.

bcs806

Aug 4, 2009

This was an awful experience. Two weeks after buying my vehicle I'm still fighting with them about how to title it. It was absurd and they kept changing the story as to why there was a problem with the title. They sent it in wrong and now it can't be fixed. I only got one key and they refused to give me another one without paying for it. I also had to pay $100 to get a remote that is supposed to come with the car. I will never buy another car from there ever again. Nor will anyone I know.