Used Cars for Sale at Priority Nissan in Chester, VA

Neno Williamson

Mar 13, 2016

Once again Robert has taken care of getting us into our new vehicle. His knowledge of the vehicle and features it offers is great. I know when its time for another vehicle exactly where I'm going to find it and who I will be working with. Robert, Thanks for fixing us up, and maybe my wife will let me drive it, Once.

Oliver & Towanda Lee

Feb 4, 2016

Our experience at Priority Nissan was wonderful. The sales associate, Mr. Raymond Johnson was very courteous, knowledgeable and helpful throughout our entire visit. We would gladly recommend him to anyone who's planning to buy a car at Priority Nissan. We would also like to publicly thank him for his attentiveness to all of the details in making sure that we got the car that we wanted.

Vingh-VCU

Jan 19, 2016

My husband and I had been looking for a van at different dealerships. In my research I was able to connect with the manager Howard. Over a few weeks of schedule issues with !t husband's work he was scheduled off and came in to help us personally and explain all the features and warranty.We are very happy with Priority Nissan and look forward to buying our next vehicle from Priority.

DGleason78

Jan 5, 2016

Pam Deal helped me find the perfect truck. Once found they got it transferred to Priority Nissan. Everything was ready when I visited the dealership. In and out under a hour. Awesome job Pam Deal!!

cargirl123

Dec 30, 2015

The service dept is the worse i cone for an oil change which is free i asked about rotating tires. Statement was you get a free oil change what more do you want. Cant deal nothing like Nissan of Richmond on W Broad St dont maje a purchase at Prioriry Nissan thwy are the worse. Go to Nissan of Richmond on Broad St totalky different

Jrodbenson34

Dec 5, 2015

My dealer helped me find the right vehicle for me and I enjoyed her service and it was great to find someone that show good customer interest and great people skills

Sam1818

Nov 28, 2015

My vehicle was towed to this dealership due to unknowingly filling my gas tank with diesel. The technician working on my vehicle cracked my windshield and had to replace the windshield. Surprisingly, i was charged for the windshield eventhough i was told it was no cost to me. The reason given was that, the technician lost labor on this but they had to show the charge on my bill. Common sense would be to zero it out but this wasnt the case, surprisingly enough, the lost wages for the technician wasn't listed (Shocking). I tried to reach out to the service manager Daniel on several occations and even a Nissan regional specialist asked him to give me a call but he hasnt. Everytime ive called this Daniel guy, he's not in. How many voicemails does one have to leave to get a call back?I was transfered to a general manager but even that, the phone just rang and rang never sending me to his/her voicemail.I'm very very dissapointed with this dealership. I wish this service was done at the dealership where i purchased my vehicle, the service is bar none the best ive seen anywhere.

dannjanette

Oct 13, 2015

I've been anywhere trying to find a car that will fit my budget and especially with a good quality. I really don't have any idea with the car that's why I have to bring my friend with me every time I looked for a car and then she recommend Mr. Warner of Priority Nissan in Chester. Being a first time buyer my experience was so amazing!! At first I thought I couldn't able to get a car coz of my income and age of my credit but Mr. Warner do the best that he can to make it possible. he's very nice, professional and have genuine customer friendly attitude. I am so excited to used the car that I purchased!! Thanks u nissan and thank u to Mr. Warner! ??

lonid

Oct 12, 2015

Robert Warner was attentive and catered to my needs in serving for a car. He put me in a great car and was prompt in doing so. I would definitely recommend, not only Priority Nissan, but Robert Warner for his personable appropriate. Thanks again guys!

Jackie Va

Oct 6, 2015

I fine great pleasure in working with Ms. Lewis she and her team were awesome, this is my second vehicle purchased from them and i will recommend everyone to come see her to get the best for your dealer options.

Tammie

Oct 4, 2015

Our salesperson (Howard M.) was knowledgeable about Nissan vehicles. He valued our input and made sure we got the vehicle that suits our need. We will definitely purchase our future vehicles from Priority Nissan in Chester, VA.

neno

Sep 17, 2015

This is the 7th Nissan in 5 years purchased by my immediate family, All of us are happy with our vehicles and the service we get with the vehicles. Robert has been my contact for the last couple of vehicles and will continue to be so. His knowledge of the vehicles and his personable nature are a great asset to priority.

mark b

Sep 16, 2015

This is the second Nissan we owned . tina lewis was very great really knew what she was talkin about give her a raise. I'll be back

marshallcd

Jul 19, 2015

I am truly pleased about the vehicle and how I was treated during the process. Mr. Robert Warner is a true professional he found the best deal possible for me. My wife and me are truly pleased with the deal.

Ken Pope

Jun 25, 2015

I had some issues but they bent over backwards to solve the problem ....I am very pleased with the way they handle things. I am very pleased with the way they handle things ..

ekdoolin13

Jun 12, 2015

This is my second vehicle purchased here and I highly recommend them!! Howard went above and beyond to help me with my situation. Howard is very personable and super easy to work with. What an amazing experience!

lperez1975

May 22, 2015

A few days ago, I purchased an NV Passenger van for my large family. Because demand is higher than supply for this vehicle, dealers generally offer modest discounts off MSRP. Moreover, only a limited number of Nissan dealerships have it in stock. Howard McCoy at Priority Nissan in Chester reached out and paid close attention to my family's needs. He provided me with a very competitive price on the NV Passenger, including 3 years or 45K miles of prepaid maintenance. He also worked diligently with Priority's Finance Department to provide me with the lowest interest rate I qualified. Finally, he worked with his management to offer me top dollar for the family vehicle I was driving. In short, I would buy another vehicle from Howard. He is a good listener, trustworthy and fair.

Sandrab1

May 4, 2015

Being a first time buyer and upon finding out I had no credit, Robert was very helpful and helping me leave with a car that day!

tj

Apr 23, 2015

Robert W was pleasant, approachable, and enjoyable with whom to work. He helped me negotiate a slightly better deal on the car and checked up on me a few times after I bought my used car. The car had a couple minor issues, one which was corrected when I discussed with Robert.

Nik

Apr 20, 2015

I worked with Anthony McKinnon. He was very helpful and patient with me. I would highly recommend him if you are unsure about the car buying process or if you need someone that's going to be patient with you.

Howard H

Apr 4, 2015

I loved working with Tina Lewis ,truly a great sales person no pressure,very knowledgeable about the product she sells,will diffently buy from her again,thank you so much

Mike walker

Mar 18, 2015

I thought Tina was amazing she was very helpful along with informative with all the questions I had people like her make searchin for a car easy and she genuinely cares about the customer

HM

Mar 11, 2015

Ms Pam Deal was very professional and made the entire process of buying a new car easy. She is very knowledgeable about the vehicles and takes time to explain the car and all its features. Since I purchased the car 3 weeks ago, she has called every week to follow-up on how the car is doing.

Robert Warner

Feb 11, 2015

I receive excellent service from Mr. Warner he exlpain everything to me that I needed to know about the car. He help me choose the right car for me.He was pleasant and made sure I understood everything I need to know about the car and I think him so much he show me around and explain the car I look at so that I could make up my mind which car I wanted within my price range.

Slw

Feb 5, 2015

I shopped around prior to buying my rogue and I question why I did so. When I bought my last nissan I went to priority and they more than lived up to their prices, service, and compassion. I am a priority customer for life.

secondtime

Jan 25, 2015

Mr McKinnon professionally and personally made it a smooth experience in buying my second vehicle under his salesmanship. As he was my salesman the first vehicle purchase, I did not hesitate in considering him for this second purchase.. My family has once again had a smooth transaction with Mr McKinnon's guidance., He goes the extra mile to get quick responses to any concerns/questions, and I am always appreciative of that. Thanks again for having a reliable salesman on your team Priority!

Melissa

Jan 13, 2015

Tna Lewis was a phenomenal associate. She showed great knowledge in her field and made our buying experience a pleasant one. We would recommend everyone at Priority Nissan off Ruffin Mill Road in Chester to anyone interested in buying a vehicle. Could not have asked for better customer service from everyone.

mawilmoth2002

Jan 13, 2015

Tina Lewis was an exceptional sales associate. She was very knowledgeable and accomodating to us in all aspects of this process. I would definitley return to this dealership. Everyone was a pleasure to work with.

msherman

Jan 10, 2015

I will never go any where else to look for cars ever again. All I need is priority Nissan, and of course my car salesman Mr. Warner. He is the the nicest, most helpful man I have ever met.

Josef 123456789

Nov 23, 2014

I am never comfortable buying cars but Robert He made the whole process effortless. He was upfront, honest and very knowledgeable. He never pressured me and I never felt uneasy. I will use him for any other cars/trucks I buy and will refer any of my friends or family looking for a new vehicle.

wegadsden

Nov 12, 2014

I would like to commend Anthony McKinnon for his professionalism and candor when assisting me with the purchase of my 2014 Maxima. I didn't have the best credit and really did not expect to leave with a vehicle. Anthony went above and beyond in helping me with the sales. I was really impressed with all of the amenities Priority offers with the purchase of a vehicle. I highly recommend Priority Nissan to anyone in search of a vehicle. I was pleased with the services I received and look forward to doing business with them in the future.

terpdaves

Nov 3, 2014

Honest folks to deal with. Service has been great on former vehicles. Robert Warner is an excellent and knowledgeable sales guy. I'd buy from him again.

Schuetze

Sep 22, 2014

This is an excellent dealership for sales and service. I bought a 2015 Altima on 17 Sept, and it is the third vehicle I have bought from Priority. All the folks I have met at Priority are most helpful, Pam Deal and Jamie Davis have worked with me in the three purchases from Priority and they are extremely knowledgeable and helpful. I have been to other dealerships where unfortunately I knew more than the sales personnel about their product. Joe, Wyatt, and Cindy in service have been great to work with in getting my vehicles serviced. You really can't go wrong in dealing with Priority and their priorities for life is an added bionus,

Jeremieandsarah

Sep 11, 2014

I have never worked with a salesperson with more honesty and integrity than Robert Warner! Fast, efficient sales experience- I will only buy my cars from him! He made me feel completely at ease, and walked me through the entire purchase process- from what to look for in a vehicle, to staying within my budget, all the way to taking care of the vehicle. It really made purchasing a vehicle fast, easy and hassle free! He checks in with me regularly to make sure I am happy. I could not be more pleased with my purchase experience.

Schuetze

Jun 3, 2014

I have had vehicles serviced at Priority Nissan since 2010. I have had the most interaction with Joe Masi, Wyatt Lipscomb and Cindy Dycus. They are all extremely helpful and most courteous. Nissan has had two recalls since I bought my 2013 Nissan, Nissan and Priority took care of both recalls in short order. I also own a Pontiac Solstice(GMC) and now 10 years later they're recalling it and I'm on a wait list since the parts are back ordered and I don't expect them anytime soon. I highly recommend Priority for their quality service and great sales department. I had an Altima emblem that I wanted on my Altima. I mentioned it to Wyatt when the car was in for service and he personally took care of putting it on. Getting service at Priority has continued to be a pleasant experience.

lhkjlk

May 7, 2014

The sales staff at Priority Nissan was professional, friendly, and responsive. Robert Warner went above and beyond to ensure my buying experience was hassle free and that I was completely satisfied with my purchase.

dhunter818

May 6, 2014

My wife and I were looking to purchase a new Nissan Altima so we stopped at Priority Nissan on our way home from a weekend away. I had read some reviews of the dealership and based upon the positive comments we decided to look. Anthony McKinnon came out and introduced himself and asked if he could help us. He was very polite and very knowledgeable on the product. We took a new car for a drive and during the drive we decided to purchase the car. I told Anthony that we would give the dealership one shot to make us the "deal of the day." He went to see his manager (John Diaz) and several minutes later he came back with a price. Our numbers and the dealership's numbers were very close and after a few minutes John Diaz came over and introduced himself. We discussed the numbers for a few minutes longer we both made a concession and my wife and I bought the car. After the paperwork was done, Anthony stayed past closing time to show me all about my new Nissan. He helped link my phone, showed me all the features and went above and beyond to make my experience a good one. Both Anthony and John were very professional, very courteous, and very friendly through the whole ordeal which made the purchase that much better. We are very happy with our new car and we are very glad that we decided to stop in and give Priority Nissan a chance. I highly recommend that anyone looking for a new or used car give Priority Nissan a chance and ask for Anthony McKinnon when you go; I promise you won't be disappointed. Thank you Anthony and John for making this car buying experience one of the best car buying experiences we have ever had.

miskeke

Apr 19, 2014

My husband and I went in search of a car. Anthony came out introduced himself and from there we were able to find that met our budget and that we both agreed upon. We asked Anthony to be straight forward with us and not pushy or give us the salesman spill and he did just that. Very happy with our purchase and with the service provided to us.

lesliep4u

Apr 2, 2014

I had a great experience while purchasing my new car. The sales associates (Andrew & Howard) has outstanding customer service. Thanks guy for my new car!!!

wcarson

Mar 25, 2014

came in to get a used truck saw the ford mustang and loved the way it looked. the price was ok but it had a cracked windshield, missing center caps on rims and needed to be detailed and cleaned. Pam got with the manager chad and they agreed to fix all the problems, thatmade us happy. Pam is a great salesperson and very friendly, overall was a great experience.

Jflipz

Mar 22, 2014

This is the 3rd vehicle I've purchased not only from this dealership but from the exact team of Robert Warner, James Davis, and John Diaz!!!Would never consider going anywhere else and buying a car without my team in my corner. It's such a relief to know that when I need a vehicle I can just call these guys and it's stress free, no hassle, pleasurable business EVERY SINGLE TIME!!!Thanks Priority for making me feel like I was your only priority!!!

kenya7247

Mar 19, 2014

Frist of all the buysing experience was great!! anthony reaally took the time with me in selecting a nissan rouge. He was very friendly with me and showed me everything about my truck and made sure before i left I was knowedeldgeable about the vecehicle. thanks!!Wyatt is my go to service guy..if I have any questions or concerns about my service he is the one...........I have seen a lot of service managers come and go but he is there holding on and when i see him i know my truck and cars will be in good hands............. thanks for the countuned good service...Ms. Hill

anitamiles13

Mar 17, 2014

Pam was a great sales person. She took the time to sell me on the dealership and all the great reasons why I should buy a Nissan. When I told her what I wanted she listened to me and then she took the time to educate me on the vehicle of my choice. When I asked questions she was happy to answer them and made me feel good about my choice. I have never owed a Nissan before, but now I will be a customer for life.

Kris_75

Mar 11, 2014

Anthony McKinnon was a great salesman to work with. I would recommend him to everyone. He was very thorough, friendly, knowledgeable, but not pushy. I was so happy driving away in my new Altima and was satisfied with the amazing deal.

marianneward2

Feb 14, 2014

Our overall experience was really positive and pleasant. Warren Fennell was an exceptional salesman. He was so personable, and he really wanted to get us the best deal possible. He went above and beyond to make sure we were comfortable and satisfied with our purchase. I would send any of our friends and family directly to him to buy a new or used car. The dealership is so clean and I love the fact that there is a children's play area!

Amoore72

Jan 28, 2014

I bought my 2013 Sentra SR and really wish I hadn't. I have had many issues with it. All have been fixed but the muffler. It has been in 3 times over it and the last time they told me the Nissan engineer would be there in 2 weeks and he would call me to bring my car in. Well, that never happened. I have sent complaints in writing before but have never received a response. The Service Department is the ONLY good thing about this dealership. When the car was purchased it was late on a saturday so they didn't clean my car. I was delivered a car that didn't have the options it was supposed to have. I didn't realize til it was too late that I ended up with a cheaper car then what I thought I was supposed to get. I looked at the paper work that I signed and the tech check list that clearly shows they went over how to use the blue tooth and navigation system in my car but the car I got doesn't have any of it. I really feel like I got screwed on that. When I brought my car back to have it washed and detailed the person that took my car hit something and messed up one of my tires and rims. When I confronted the salesman, Greg Campbell, he laughed and said that I did it and "that's just the xxxx that happens". He added that it could not have been done at the dealership because they have no curbs to hit and that it was my problem. Needless to say by the time I got in my car to leave I was so mad I was in tears. I drove around the dealership with my husband and lost count of the curbs there not to mention that leading out of the car wash you can see lots of black marks from them hitting the sides with the tires of our cars!I also mentioned that my car didn't have the navi and sound system that it was supposed to have and he told me to go somewhere and have it installed if I wanted it. I paid $21,000.00 for a car that was supposed to have it in it but didn't! I wish I would have not let him pressure me into this car because now I have a 9 month old car that I owe $19000.00 dollars on and the trade in value is $13,000.00. Unfortunately I am stuck with a crappy car!

SavDo

Jan 4, 2014

My overall buying experience at Priority Nissan was great. Mr. Anthony McKinnon was my sales representative who was recommended by a friend. All questions and concerns were addressed in a pleasant manner. I found that Mr. McKinnon's experience and knowledge was very instrumental and helped with my decision. Thank you many times.......

husika

Dec 22, 2013

She is reliable and informative, very knowledgeable, easy to work with, helpful, very friendly.Great purchasing experience at this dealershipWe are returning customers and definitely recommend her and this dealership to other customers

BoQ1

Dec 17, 2013

Robert Warner was aware (based of a previous conversation) of my desire to purchase an SUV for my growing family. I received a call from Robert on last Thursday regarding a Nissan Armada he had just processed into their inventory. He informed me that he had it priced right for the budget we had previously discussed and that it wouldn't be on the lot that long. I immediately acquired pre-approved financing and headed to the lot to complete the deal. Robert was courteous, knowledgeable and straightforward in our business dealings and his honesty and integrity was greatly appreciated. He is an upright man of character and will look out for the buyers interest before his own. We are now proud owners of a great, late-model SUV that's beneficial to our family.Thanks Robert.

zerfet

Dec 17, 2013

I have worked with this dealership in the past and have always received courteous service. I expect to receive the same with my new purchase

Sev1987

Dec 2, 2013

I was ver impressed I was I in and out with no hassle. Every one was friendly great customer service . I would def recommend priority

staton96

Nov 19, 2013

andrew charles was a great and very friendly salesman. he showed us a few new cars that met our budget bracket and gave us the pros and cons of each one. he was very effiecent!

jayz81

Nov 4, 2013

Sales manager is very rude. Really has a habit of talking down to people. I could not believe how rude this guy was . His "facts" about availability of the Nissan NV 200 van were completely wrong, and this was verified through Nissan North America. I would never use Priority Nissan, nor recommend them to anyone . Shop omewhere else where you are not made to feel like your not important

popular

Oct 31, 2013

I came in very upset because i had to purchase a car my old one was not worth fixing. Ms Black was awsome she made me feel like family and she was excellent in her customer service. I will tell all of my friends and family to go to her to purchase a car. I am thankful that she was there because i have had bad experiences with staying at the dealership all day and i told her that she immediately gave me the express excellent service that i needed. She is an excellent seller and need to be promoted . I am adjusting to the car because of her and i thank her ever so much!!!!

Tradercube

Oct 31, 2013

All around service was great! Manager and Sales Rep. (Pam Deal) was very impressive, especially in product knowledge. I really appreciate the fact that Pam was called and came over on her day off to help me close A great deal on A new Nissan Cube. Thanks A million! William Grant

Adri hill

Oct 27, 2013

I am very happy with my vehicle I purchased from this dealership! Everyone there made sure I was satisfied before I left the lot. Thank you Priority Nissan!

Pennington_r

Oct 20, 2013

I called Priority Nissan after looking for a new Versa Note, Howard McCoy answered, and within 15 minutes of conversation, I had the car, color (that in itself was a feat of "magic" on his part, as Pence Nissan promised they could get it in that color, and then fell through), features and most of all, a FIRM price! Because the car was an unusual color (peacock blue), they had to get the car from out of state, and it arrived on the day it was promised, and in mint condition. Mr McCoy also added in some features that were NOT available at other dealers. During the process, Mr. McCoy called us periodically to keep us informed as to the status of our car, which was a great relief because of the bad experience we had with Pence.When we went to get the car, Mr. McCoy took the time to answer all of our questions in a knowledgeable manner, and again kept us up to date as the paperwork was being processed.Overall, I would recommend Priority Nissan to anyone looking for a new car. While we did not interact with the other salesmen as part of this deal, they were all professional,courteous and polite.

tommurray

Oct 9, 2013

Mr. Fennell did a great job on finding the Quest van we purchased, at a price we could afford. He was very knowledgeable and pleasant to work with. I would recommend him to others.However, when we went to pick-up the van, we were promised that a "super tech guy" would be available to show us how all the "things" worked on the van. Unfortunately, there was no tech person there, and when we tried to find the Quest manual, there was no manual either. We printed off a Quest Quick Reference guide we found on the internet and that is all we have. The salesperson who worked with us did a decent job of showing us the basics, but we still have a lot to learn and many questions. Mr. Fennel has called several times to continue to work with us. When the manual arrives, we'll arrange for the tech person to be there as well. Hopefully this will all work out OK.

Redrose81

Sep 29, 2013

Robert Warner was a great help in helping me make my choice in a car. I am very happy with my car. I thought it was a good price and its great on gas, something that I needed.

randyth

Sep 1, 2013

This is second car I have purchased there. Sales staff and service staff are great. Pam Deal was both helpful and patient as I walked the lot over and over trying to make up my mind. I believe I now have two quality cars. Pam made buying a car there a very pleasurable experience.

Rquesenber

Aug 30, 2013

I have been looking for a new car and Ty Onley was instrumental in helping me decide on the Altima that I purchased. He was professional, efficient, and personable! Ty recognized that I wanted the best deal that I could get trading in my car, and he worked to make it happen. After I made my decision, Ty had the car ready and the paper work completed quickly and efficiently. Everyone that I met at the dealership made me feel special. I look forward to a rewarding experience for service at Priorty Nissan!

JuliaHinton4

Aug 26, 2013

I rencently brought an vechile from Priority Nissan on 8/23/2013. It was a pleasure to work with Mr. Anthony McKinnon. The service was great! He answers all my questions and concern dealing with vechile I was purchasing. I was over joy when Mr. Mckinnon and his finacial advsior was able to get my payment down to where I would be comfortable pay. This man took his time and help me figure out all the features that the car had to offer. Thank you so much to Mr.Mckinnon for his excellent communication skills and also his great service!

jwt02

Aug 20, 2013

Bought a vehicle from Robert before and honestly that's the only reason I went to Priority VW. He's a straightforward guy and I enjoy working with him. Having said that, my overall experience at this dealership was quick and painless. I would definitely recommend them to my friends. Thank you, Robert.

eddyfaye

Aug 19, 2013

Visited for an Oil Change '09 Nissan Murano. Saw a '13 Nissan Pathfinder, drove it, liked it,and made a deal on it. Everything was perfect.

simonegardinier

Aug 16, 2013

I had a great experience with Mr. McKinnon. I went there three days in a row and he took care of me all three. I was orginally there to inquire and he turned me into a converter. Very pleased!

tommunson05

Aug 15, 2013

Robert Warner does an excellent job of finding the vehicles for the needs of my family, Ew have purchased 3 vehicles from Robert since 2010.He is very knowledgeable in all the vehicles we have inquired about. Very good at and taking time in explaining the comparisons of different manufactures. My wife and I are very please with Robert Warner with our recent purchase.

therealcalebc

Aug 12, 2013

I was in priority Nissan checking out the 2013 Nissan Sentra and warren fennell was very professional and patient, and the test drive was very smooth and I would recommend him to family and friends and on the scale to 1-10 I would rate him a 12 :)

atgsmom1

Aug 9, 2013

Working with Pam Deal has been such a pleasure! She has sold me 5 vehicles now and I would continue to go back to her everytime. She is very knowledgeable about all Nissan vehicles and was always ready, willing and able to answer all of my quesions about them. I would recommend Pam to anyone out there looking for any vehicle that Priority sells.

kiaspectra

Aug 9, 2013

In my endeavor to find a suitable vehicle for my daughter, Mr. McKinnon assisted in helping me walk out with a confident feeling that i had made the right decision in my purchase. Mr. McKinnon kindly listened to my exact needs, concerns, and anxiety through the whole process. He , thankfully did not overpressure , rush, or push just to try to get the sale. I appreciated the fact that he was more than willing to take a lot of time to confer with his management in order to fine the car of my every need. As well , he was kind enough to make sure my youngest daughter was comfortable during our stay at the dealership. I noticed that , all through the process, Mr McKinnon actively involved my oldest daughter in our conversation with a demeanor of respect as well. During our test drive, my daughter was so comfortable asking questions as she drove the vehicle, and that is because he treated her as a valuable customer in the process as well. He really did leave an impression with both of us as a person who is patient and not overbearing, who listens by actively looking us directly in the eyes, nodding in communication, and taking the time to hear us, as opposed to interrupting at every opportunity.. It was because of .Mr. McKinnon , that we left the dealership in our purchased vehicle with a smile. Mr. McKinnon truly did make our experience a great one, and I would be more than willing to volunteer his name at any given time and moment if i were to recommend a salesperson to assist one of my family members. I would also like to add that i feel like i can not only call him our salesperson, but a friend to remember. Our car and Mr McKinnon will forever go hand in hand, as we had a great salesman , as well as a great car.

stephandkevingarrett

Aug 9, 2013

We have purchased our last two new vehicles from Pam Deal. Pam is very friendly, knowledgable, and will work hard to get you the best deal she can. She cares about her customers. She is there if you have a questions or concerns and follows up even after the sale of the vehicle to ensure that you are satisfied with your new vehicle.

abrandnewlisa

Aug 6, 2013

My husband and I received excellent customer service from both Robert Warner and Chad Kranz at your dealership. I would not hesitate for a moment to do business again with Priority Nissan in the future. Ricky and Lisa Merideth

retired570

Jul 26, 2013

I was ready for a new car. I contacted Pam Deal and she had me come by. We looked at two models I was interested in and I decided to buy the Nissan Pathfinder. Pam worked very hard to get what I wanted and I couldn't be happier with my choice.

AkeiH

Jul 23, 2013

As a customer I went in with my mind set on a specific brand, model and year of car. Mr. McKinnon was very helpful in trying to meet the standards I had for a car and the price range I was looking for. As a sales associate he was not aggressive in trying to make a sale or in getting me to look at or like a car I was not interested in. Based on what I told him I was looking for he tried to find multiple options at the dealership and even at other dealerships that could have been brought to the there. He was very honest and went to extra lengths to try to get me what I needed in order to purchase a car. In the end I didn't get the car I was set on but got a car that I didn't even consider due to Mr. McKinnon reviews and negotiation with sales manger. The car he sold me I fell in love with ( not only the car but the price!). Mr.McKinnon is a very patient, understanding, and reliable sales associate that will not try to get one over on you but try to get you the best deal possible on the car you are looking for. I would highly recommend using him as a sales associate .

12LECH76

Jul 22, 2013

This is the second car that I purchased from Priority Nissan. The first one, a new Alitma and Pam Deal was the sales representative. This time I knew no one else would do but Pam. I walked in for a service appointment and decided if Pam Deal was there, it was the day to buy the car, this was for my husband. All the guys came asking if I was looking for a new car, I said yes, but only if Pam was there and if she had not been there I would have waited and set up an appointment. I gave Pam very specific things I wanted on the car, the price and even the color...she found it all, to say we are please with Pam Deal is the understatement. She has been the best sales rep we have worked with and being military and purchasing cars in different states that says alot. Priority Nissan has a Diamond in Pam Deal, they need her. I will recommend Pam to all my friends in the military. I will also purchase another vehicle from her. On a scale of 1 to 10 she's a 20+. Thank you Pam for all your hard work and Priority you need to be happy you have her with you.

lgrobinette

Jul 19, 2013

My air conditioning was not working in my Juke, so I took it to Priority Nissan to get it fixed. I was told that a rock had put a hole in the condenser and that it was not covered by the life-time warranty (which I paid for when I bought my car.) They wanted to charge me $861.00. I told Amber that I wanted to see the hole. The tech, Patrick, came out and showed me something, but in my opinion he had put a hole in it with his fingernail. He said he had put some freon in it, (but when I left, I tried it and it was not blowing cold air.) Needless to say, I was very upset. I went in to speak with Greg Campbell, the fine fella who sold me the car, and told him the situation. He went to Jaime Davis, the General Sales Manager to see if something could be done to help me out since I had purchased the life-time warranty Jaime was supposed to have done a follow-up with me, but he never called. Jaime went to Joe Massey, the Service Manager, who told Greg to tell me to file it with my insurance, but I have a $500 deductible, so I didn't want to do that. Joe Massey had no interest in helping in any way. I left very discouraged! When I got home in Northern Virginia, I took my car to Sheehy Nissan in Springfield. They looked at it in no time and told me that there was a hole, but it was a factory defect, and they would replace it FREE OF CHARGE!!!! They told me that it was under my warranty.Needless to say, I am so very disappointed in Priority and I think something needs to be done! SHAME ON THEM!!!!

AMLF

Jun 27, 2013

I went to the dealer today to have my car serviced, when i walked into the waiting area i heard screaming " mr. x that was 7 years ago, you need to let it go" . then as i found out later this was sales person "GREG CAMPBELL" that had screamed at this older gentleman. He was sitting at the table a got up and walked away.The gentleman was then sitting a his table, not bothering anyone. An african american gentleman came around the corner and said " I heard you called my salesman a "SON OF A xxxx ". Very loudly. and he told the older man that the language would not be tolerated at the dealership. Then he sat down and starting talking to the older man. The conversation went on for 30 minutes or more, during this time "the salesman" calmed down and was laughing with the man. However he then told him " that greg was like that and everyone knew this, he has a bad attitude etc. And he didn't need to speak to him, just avoid him.- and a whole lot more was said.I personally was in shock over this, the waiting room was full and everyone heard this language from the staff. Apparently GREG had went and complained about the older gentleman but failed to tell what his actions were.There was no need in anyone coming over and cursing at the older man. The older man stated " i felt the hair on my neck stand up when you came over here.I then went and spoke to PAM who sold me my car ( she is wonderful and helpful) i asked who i could speak to about this and I went to speak to the GM. He really seemed uninterested in the situation, apparently the older man is some what of a pain. but what i told him, is they needed to suck it up. There was no need for anyone to confront the man in the manner he did,I was not present at the beginning of the whole thing- so i do not know if the guy cursed the sales man or not. But his staff's actions were very unacceptable to me.- the gm stated he did not know all that i was saying and would speak to them.Not sure about this dealership, a customer is a customer and the staff wanted to just make a bad situation worse. VERY BAD CUSTOMER SERVICE when the staff is allowed to act this way

jladle23

May 20, 2013

Was in the market for one of the new Nissan NV's, which are hard to find. Priority Nissan had one come in and we contacted Howard, Internet Sales Mgr. He was very responsive, reasonable, and accessible throughout the two day conversations we had over email. We came in to look at the vehicle about an hour before closing on Saturday and he did not pressure us to move through the process. He was patient, knowledgeable, and worked with us until we had a deal. We worked the financials with Mike and while he also stayed late to help us, the quality of the information we received was sub par. While Mike was fairly new with the company, we were incorrectly told that some additional services were included in one of the add-on programs. After the purchase, we tried to follow back up with Mike to have him clarify his statements. After several emails, two direct phone conversations with no follow-up answers (which he said he would call back with information), we decided to cancel the add-on program. I would highly recommend Howard to anyone looking to get honest feedback, no sales pressure or gimmicks, or an overall smooth process. I would also double check the details of any programs they try to sell you during the financial closing process. I don't think there was anything malicious, but I would have expected much better follow-up and some resolution to our issue.

kathyrenfro62

May 19, 2013

Pam was great! She even came in on her day off so that we could mull over our decision for the night. Would definitely use Pam for another purchase in the future.the renfro's

1lyfe2live

Mar 31, 2013

I rated this dealership all scores of 5, was greeted by Robert Warnner with warm welcomes, made me felt rite at home, to the point, they work all around to make sure you payments suits you. I even look forward bringing my car back for oil changes..your the best Robert W.

ssg_gutierrez

Mar 20, 2013

Robert Warner was outstanding salesmen. Very knowledgable and very helpful with the whole sale. Helped us with every step of the process. Can't find a better salesmen with more knowledge and willing to help with all your needs. The entire dealership was friendly and helpful. The best dealership i ever been in.

ItzCassandra2u

Mar 17, 2013

I had an overall great experience. All of the employees were very friendly and seemed to really care. The specific dealer that worked with me was Pam Deal. She is an amazing worker and put in tons of effort to get me the car that I wanted. She still calls me almost every week just to check on me and the vehicle to make sure things are perfect for me, which they are so far! I had to come back in to get my spare key programmed and get the automatic window fixed (it was not automatically rolling back up like it was supposed to) and when I visited again the employees took great care of me. Fixed everything that needed to be done with no hassle. It was quick and easy, and then I was on my way. I will highly recommend this dealership to any and everyone!

abouhasirahm

Feb 22, 2013

We picked Priority and Pam Deal based on previous reviews on this website. We are happy to say that each one of those reviews held true for us! I emailed Pam the first time discussing what my plans were, what car I wanted and the price I was trying to stay at. She responded with a phone call within 24 hours. She was as professional and friendly as could be. Pam and I agreed to meet around 6:45PM, but I couldn't make it on time due to other circumstances (the dealership was a 30 minute trip). I kept her informed and she was very thankful. Finally, we pulled up to the dealership around 7:15PM where she had the 2013 Sentra that fit my needs and features already washed and parked out front for me to check out. We proceeded inside and was impressed with the look of the dealership. Very clean, big, not just cars and desks. It had a Kids Zone, massage chairs, HUGE lounge with TVs, etc. Pam met me at the front with a friendly smile and we went out to check out the car. She explained the features of the Sentra as thoroughly as possible before we began the test drive (I got the navigation package and Premium Package). Everything went smoothly. At the desk, we proceeded to discuss pricing. I told her the payment I wanted to hover around and although she couldn't meet my exact numbers she went back and forth twice to the manager and brought me a number I could handle to "earn my business". I couldn't pass it up. The payment was doable, it was the car I wanted with the features I wanted and Priorities for Life. Throw that in with a great overall experience (conversations and laughs with Pam) and her willingness to get me out of the dealership in the car we wanted was the cherry on top. After previous experience at Victory Nissan/Sheehy Nissan where the customer service was absolute trash, this was incredibly refreshing and welcoming. She stayed with us all the way until 10PM (dealership closed at 9PM). Even offered to come pick up the car should we ever have circumstances where we couldn't bring the car for service to maintain the Priorities for Life warranty. It was beyond my expectations, and we couldn't be more satisfied with the car and service. I look forward to heading back up there for future services. I would recommend Priority Nissan and especially Pam to anybody!

Dsmith87

Feb 21, 2013

I went to priority just to look at a truck and felt like I was pressured into buying it. Went in on Sunday and signed all paperwork and left with the truck with a deals tag and no registration or permission to drive slip, which I think is illegal. Came back Monday only to have more finance paperwork practically shoved down my throat and I felt like I was forced to sign so I did, with a higher interest rate and higher payment. The service is crap, and the friendliness is crap. I will never refer anyone I know to shop at priority nor will I ever come back not even to take advantage of the priority for life coverage. Thanks for nothing priority.

yrogergf38

Dec 28, 2012

Aubrey treated me with great respect. He treated me as if i was the most important customer in the world. I didnt have to wonder what was going on with the status of my purchase. He informed me every step of the way. He explained and showed me all of the features of my new vehicle. I came in a month later to get my oil changed and he wasnt afraid to say hello. I would recommend him to anyone who wants to have a great car buying experience.

dywilli6

Nov 28, 2012

******CHOOSE ANOTHER DEALERSHIP********I spoke with the GM and my problems were solved to my satisfaction. See Carly Whelan if you visit with location. She will work for your business.

Schuetze

Aug 20, 2012

This is an outstanding dealership. I bought pre-owned Lincoln from them in 2010. On 17 Aug. I bought a 2013 Altima from them. The excellent service that I got on my Lincoln from them was a prime consideriation in buying from Priority. I have bought numerous cars in my lifetime and dealing with the three Priority dealerships in the richmond area has been a mpst pleasant experience. The salesperson and sales mgr. for priority nissan are the consumate professionals. They are totally knowledgeable on Nissan and the most professional staff that I have ever dealt with. They are willing to work patiently and with concern all the questions i had and they were the most professional i've ever experienced in giving all the details on the Altima I purchased, Their lifetime benefits of oil change, inspections, engine and tow service are a very nice added benefit. I highly recommend this dealership and the other Priority dealerships as well, What a pleasant experience in buying a new car.

neno1940

Feb 28, 2012

One of the of the program I like is the enginee, inspection, oil and tow for life. I also like the price of the car.Ramon L Santiago

bdols001

Feb 22, 2012

I am very pleased with my experience at Priority Nissan. Robert Warner was an excellent salesman. Just when i thought that I was not going to get my "dream" car, he went above and beyond to make sure that I drove off in the car of my choice. I couldn't be happier. I recommend going here when car shopping and remember to ask for Robert Warner!

btomlin

Feb 14, 2012

Everything work out ok.the problems were fixed and as of now no more issues. They took care of everything pretty good. I would probably go back

jolar99

Dec 12, 2011

I saw a Maxima advertised from this Dealer on AutoTrader.com. It was very low miles for an unbelievable price! Well, I guess it was too good to be true - I wrote in to a Mr. McCoy about the advertised car and he said that it had already been sold, but he had plenty of other cars I could look at. Wary that it might be a "Bait and Switch" tactic, I politely asked him the date the car was sold. He never wrote back. Then I decided to see how long Priority Nissan would leave the ad on AutoTrader: it stayed on for 3 more days! Today, I called the company and talked to several people, and they all gave me the run around, saying things like "we can't send you a dated invoice on that car" and "the President is out of town and can't be reached" and "our contract w/ AutoTrader gives them several days to pull the ad". Hogwash! In today's electronic age, that ad could be pulled immediately IF Nissan had motivation to do so! So beware of low priced used cars at Priority Nissan!!

Kim Myers

Nov 3, 2011

Our salesman Guy Gordan was extremely helpful and friendly with our recent purchase. We were not quite sure we were even going to make a purchase but his knowledge and the fact the he was not pushing allowed us to freely look at the vehicles and trucks of interest. He was very knowledgable about the vehicle we made a decision on was the Nissan Frontier. The vehicle that we wanted was not on the lot but he worked diligently on getting the 4x4 that we were in the market for. The vehicle was found and the only difference from the vehicle in the showroom was that it was a 4x4 and did not have a sunroof of which we were not interested. We were disappointed that the tow package was not on the vehicle that was found as the vehicle in the showroom had the rear tow package and we assumed the vehicle brought would have the package as well. There was no price haggaling as we accepted the offer for our Honda CRV and the selling price of the 2011 Nissan Frontier. The experience was pleasant and Chris in your finance department was also extremely knowledgable and helpful during the finance process. We will definitely recommend Guy Gordon to friends and family that are interested in a purchase of a Nissan.I don't know if this is the appropriate spot for the service department but there is much improvement needed in this area. We made the appointment with the service department for the sealant interior and exterior and the vehicle was dropped off on Sunday Oct 30th. On Monday October the 31st we received a call wanting to know what type of service we were due to have. On two different occasions they were told that the passenger sideview mirror had bubbles and to be sure it was repaired before sealed. That did not happen and the bubbles remain. We have been dealing with Honda service for approximately 5 years and the greet you with a smile, hold the door open upon arrival and exit and retrieve your vehicle for you upon return. None of which we received from Nissan service dept. I got a how can we help and then do you know where your vehicle is? No one offered to walk out with me to look at the work performed or retrieve the vehicle I had to do that myself. Not the best customer service and honestly probably one of the worst. In 37 years we have owed approximatley 20 new vehicles and this was probably the worst service experience yet.

yamital2005

Oct 23, 2011

mr. warner is a man of integrity and a true gentelman. he took us step by step and was extrimly courteous and patient, even when he was asked the same questions over and over again. he went above and beyond by tring to help us get the best deal possible (even with our insurence). he took us to a test draive twice, and never rushed us. he explained every feature thoroughly and with enthusiasm.when he ralized that the car was going to take 45 minutes to be washed, he help clean it himself! unbelievable!we can not say enough nice things about him. we only hope he gets the recognition he deserve.

SgtWsWife

Oct 12, 2011

It was the best car buying experience I have ever had because Robert worked so hard to get us into the car we wanted with a payment we could live with. We feel like we got a great deal, including giving us top dollar for our trades.

VirginiaRagtopper

Oct 3, 2011

Honestly? The overall new car buying experience was better than average, but one still finds the same worn-out sales practices that have been around for 50 years or more. That is, you meet and develop a rapport with a salesperson, then get down to discussing money/offer at some point, and then the Sales Manager gets involved to whittle away your offer in favor of the dealership, bit by bit. So, for the uninitiated, or those whose stress levels are agitated by any confrontation, albeit even of a mild type, the consumer is pitted against the dealer, and more frequently than not, the dealer has all of the experience & tools of the trade to win that contest. They'll do it with more aplomb here than with most, remaining friendly throughout, but the buyer will feel the same 'ol, same 'ol that has permeated the buyer/seller relationship in new car sales for decades. And that is that no matter how stoic and clever you thought you were as a buyer, you get the sense that you always paid more than you should have/could have. But here at Priority, they're nicer than most, and also offer the Priorities for Life, which has real value down the road for new car buyers. Would recommend to a friend, with the above-mentioned caveats.

Andy Weaver

Sep 11, 2011

Robert was the nicest car salesman I have ever dealt with. Always kind and courteous,never pushy or overbearing.He has a genuine concern for the customer.

haooy

Sep 9, 2011

Guy was awesome!! I came with my mother all the way from Hampton, VA with a certain car in mind, but it turns out it was already sold. but he found the PERFECT car for me. Guy wrote down all the cars that fit what i was looking for and showed them all to me. He didn't try to go for something more expensive, but paid attention to MY NEEDS. i am very satisfied. when i found the car i wanted, the price was a little bit above what i could afford, but he worked with us and got us the figures we needed :]. VERY happy with my vehicle as well. it is just right. Guy Gordon is a great sales associate. When you come to this dealership ASK FOR HIM.

orangemonkey909

Aug 11, 2011

I had an amazing experience with this dealership and with Pam Deal. She is by far the best sales associate I have ever worked with. If you decide to visit this dealership, ask for Pam Deal. She will get you the best deal and is most pleasant to work with.

MSJLRAINES

Aug 2, 2011

I have given the dealership and my salesperson a perfect rating because they were perfect in finding the right vehicle to meet my needs at a price I can afford.

drsgilham

Jul 31, 2011

Felt rushed on day of sale. Came in to test drive only. Left with new car. Returned for review of features and Auto Butler. Auto Butler application left visible spots throughout the car dash and seats, etc. The new product dries quicker than yhe previous one (a plus. My salesman and Stephanie (Service Mngr) wiped all the noticeable spray spots off as soon as it was noticed. Greg (my salesman) and Stephanie did all that was possible to assure satisfaction as I drove my new car home. I have had the car for almost two weeks now, and so far, my experience with it on the road has been pleasing. The electronic operations CD was easy to review and apply also. Thank you.

aabjr

Jul 12, 2011

Robert did an excellent job and we are very pleased with our purchase. He went beyond job expectations to help us get the best deal on a great auto. I was able to get far more car than I had anticipated or hoped for. Thanks again.

tchill

Jun 29, 2011

I am so far very satisfied with the service that I have received from Priority Nissan's staff and associates. Mrs. Deal accommodated me as my salesperson and went out of her way to ensure that I was satified with my purchase of a 2009 Nissan Sentra. I have encountered some minor problems that are being addressed (e.g. small scratches,damaged antennae). I am awaiting to recieved monies due me at the completion of the funding of the sales transaction. I am encouraged that Priority will honor their agreed upon obligation due to the high level of integrity and committment that they have already demonstrated. Mr. Cole the Sales Manager has been extemely accommodating and has provided additional services to me at no cost. I have absolutely no problems at this time recommending Priority Nissan and specifically Mrs. Deal to anyone looking for a good car and excellent service.

lvarney

Jun 20, 2011

Guy and Greg both did an outstanding job for me with the purchase of my new pathfinder. The service was second to none. I will definately come back to Priority Nissan for my next purchase and would recommend them to anyone interested in a new vehicle purchase!Leonard Varney

Apearson23

Jun 6, 2011

The best experience I have ever had with a dealership and my first brand new vehicle purchase! I visited the dealership, now located on Priority Way in Chester, with my heart set on a used '09 Nissan Murano only to find it wasn't my perfect fit, the folks wound up working their magic and got me in a branch new 2011 Nissan Rogue which I absolutely adore with amazing financing I could have never imagined. They had a play area that my daughter just loved and where I could keep a close eye on her easily. I couldn't have been more pleased with the experience and I can truly say I am a Priority customer for life!

rick poremba

Jun 1, 2011

PAM DEAL WAS GREAT, FELT SHE SPENT THE TIME TO MAKE SURE I RECEIVED THE BEST CAR AT THE BEST PRICE. JUST WENT TO "LOOK" AND CAME AWAY WITH A NEW CAR ON THE SAME DAY ,SATISFIED AND OVERALL WAS PLEASED. GREAT STAFF ALL AROUND, WHEN IT COMES TIME FOR SERVICE I HOPE I CAN SAY THE SAME? THANKS

DISTURBED_CONSUMER

May 30, 2011

I recently went into the Nissan Dealership to purchase a vehicle. I was informed by Tarrance that used vehicles were 2,500.00 off. So I found a 2008 used vehicle that had a price on the window of 21,797. So I expected to pay 19,297.00 for the vehicle. After pulling my credit report, the salesperson then stated that the 2,500.00 wasn't available on vehicles that had the price in the window! I believe this is a tactic so you're unaware if you're really getting 2,500.00 off the vehicle. Needless to say I was very upset! I wasted 4 hours of my time! Received an inquiry on my credit report, and left without a vehicle! I was informed the salesperson doesn't work for Priority, but I feel whether he's on the payroll their or not, he still REPRESENTS the company when selling a vehicle! I believe this issue needs to be rectified. In the meantime I will contact the Dealer Board, and channel 12 on your side.

Schuetze

Apr 20, 2011

I bought a pre-owned 2004 Lincoln LS. The salesman Larry and the Sales Mgr and Finance Mgr couldnt have been more helpful. There was a squeak in the steering as well as an oil leak. This dealership picked up the leak and fixed it without me knowing about it until after the fact. The squeak persisted and Bob Saunders referred it to Crossroads Ford and it took months to get to the bottom of it, but he stayed with it even though he had moved onto the Priority Toyota Dealership. I am very impressed with Priority and understand completely why they're getting a Volkswagen Dealership as well. Priority will get my business in the future for sure.

dxsmith

Mar 28, 2011

I went to Priority Nissan convinced that I wanted a Frontier Pro-4x, fully loaded. After driving the truck I was pleased with it but not convinced it was the right truck for me. Instead of pushing me toward purchasing that truck Pam suggested that I try other trim levels that I had not considered. Owning a Frontier herself, she has a lot of insight into that product line. I ended up trying a Frontier SV and liking it better based on the smoother ride due to its lack of off-road oriented suspension. Long story short, I left the dealership with a truck that better suited my needs and I saved money to boot! Thanks Pam.

arareflower

Sep 23, 2010

Well I went in after receiving a letter stating that my 2008 Nissan Versa was in need for a trade.That they had depleted their lots and no local auctions had them.So they wanted me to come in and discuss a trade.Pam met me at the door and the deal was great:)

CarlS

Aug 26, 2010

My car buying experience at Priority Nissan was the best I have ever experienced. Everyone I came in contact with was very professional. I went there knowing what I wanted and how much I could afford, and I left there with a car I wanted with a price I could afford.

cookie50

Aug 2, 2010

Pam was excellent. I came in to have my truck serviced and decided to look around the lot and found a car that suited my needs and taste and Pam was right there to get me in it. She dotted all the i's and crossed all the t's. Priority Nissan is the best.

saundersmann

Aug 1, 2010

Our experience there was excellent. Pam explained everything we needed to know and when she did not have an answer, she found someone who could answer our question. We liked no pushiness or debate over the trade in price for our old car. Pam even stayed late one evening so we could test drive the car when it was convenient for us. We went to several different dealers before we decided on the car and dealership we wanted. We made the right choice. We have no regrets. If the service at Priority Nissan is as good as the sales, we will be very happy.

Samlexdev

Jun 29, 2010

He was very polite and demonstrated the features of the car fully. He didn't seem rushed and made me feel comfortable to ask any questions. He didn't pressure me and explained the process fully. It was an overall great car buying process and I will recommend to all my friend.

DCARROLL58

May 24, 2010

I have been in search of a new vehicle for three months or so. I went to several dealerships, took multiple test drives and ended up at Nissan. I have owned two Pathfinders and decided on a smaller vehicle which was the Murano. I knew what I wanted and with Pam's help, my choice became reality that same day. As everyone else has commented on, you feel like you're Nissan family when entering the dealership. The personal touch really does work.... and a friendly smile.Thank you Pam for both the personal touch and :) and look forward to my next visit.

Diamond2010

May 18, 2010

I had a very good sales lady. She really did everything she could to help me get the car. She even came in on her day off to work with me and I ended up buying the car that day. Everyone else who walked by the table as I was waiting for Pam to come from doing what she was doing, they would ask me if i needed anything like water or something. They were all so very friendly. I felt like a valued customer. So yes because of how they treated me I would definitly recommend my friends, family, and everyone else to come to Priority Nissan in Colonial Heights. Pam is the best!! Her last name isnt Deal for nothing.

apokora

May 15, 2010

My expeience with Priority Nissan in Colonial Heights was great. The dealership was true to it's word on the trade in mailing I received in the mail which I used to purchase a new Altima. They had the model of the car I wanted with the options I wanted in stock. Pam Deal was great to work. She was friendly and made the purchase easy - without all the pressure that other dealerships try to put on you. The rest of the employees were friendly to me and my family as well. If anyone is looking to buy a new Nissan (or one of the great used cars they have on the lot), I highly recommend this dealership.

mikyongkim

May 9, 2010

The sales consultant and the sales manager were great. I appreciated their efforts to work with what we could afford and wanted in a vehicle. I will probably purchase my next vehicle from this dealership. I would also recommend this dealership to my friends and family.

Jan & Don Davis

May 4, 2010

The dealership had the exact vehicle we had been researching for 2 yrs. 2009 we encountered Pam Deal at the Richmond Motor Trend Auto show representing Nissan and she sold us on the Murano. This lead us to our 2010 Murano purchase through Robert Warner who couldn't have been any nicer or more knowledgeable and made our first Nissan purchase very pleasurable. We came with acceptable negotiating figures and the dealship was able to work with us in a very stress free atmosphere.

Adrienne

May 3, 2010

I have purchased several Nissan vehicles in the past from Priority's competitors and I must say there is no comparison. The staff members at Priority welcome potential clients as if they are part of the Nissan family. I would HIGHLY recommend this dealership My initial visit was not to purchase a new vehicle but to leave my son's car for the 30,000 mile maintenance and to have a tire repaired due to pothole damage. Troy Jackson assisted me with this transaction and as usual took care of everything for me. Troy is always a pleasure to work with. He takes the time to explain everything and ensure that the clients needs are taken care of. Before leaving I noticed the Black Cherry 370Z displayed in the showroom. I could not leave without sitting in it. My favorite salesman; Robert Warner (which I had met approximately two years ago) noted me admiring this car. Robert knew that I had been wanting this vehicle for over a year. He asked if I was ready and of course I was very hesitant with a decision. Robert did not pressure me into making a decision but he knew how much I wanted this car. To make a long story short Robert ordered me a 2010 Black Cherry 370Z (one displayed was a convertible inwhich I did not want)and picked it up for me the very next day.

ebartruff

May 1, 2010

We had originally gone in for a used car purchase but due to the experience and professionalism of the salesperson we came out with a NEW purchase WITHOUT all of the haggling the normally is associated with car dealerships. I am greatly impressed and surprised at how easily the salesperson was able to get the financing opitons we wanted and into a car we could be proud of. She kept us informed of every step and went beyond the call to make sure were were happy with our purchase. Thanks again Priority Nissan.

Kim Clarke

Apr 24, 2010

I went to Priority Nissan to look at a used Murano because I had purchased a Sentra in 09 from Victory Nissan and just was not happy with it. They would not work with me to get me into anything else because of my negative equity. Well, I am a very persistent peson and decided to call Priority Nissan and I set up an appointment with Jaime Davis but when I got there he had left for the day so Ryan LaTulippe helped me. He was great and I would recommend him to anyone. Well needless to say the Murano didn't work out for me but they insisted that I try a 2010 Rogue but they were not pushy about it. I drove it home for the night and fell in love with it! I am so glad they gave me a little push to try the Rogue becuase I had my heart set on the Murano. Thanks to everyone at Priority for working with me you guys are the best.

Pennock28

Apr 11, 2010

I have now bought two cars from this dealership, my first in 2005 and my second last month, March 2010. The customer service is amazing! When I bought my first car, I lived nearby. Service I had gotten done there was also excellent. Now I live 45 minutes away in West End Richmond but have had such horrible experience at the Victory Nissan here that I refuse to go there. I admit, I fit the stereotype of a girl who knows nothing about cars. However, I know enough to realize when something's not working properly, so when I went to Victory Nissan and was treated as my stereotype, I became angry. This happened several times. I said I would never buy another Nissan if it meant dealing with them.When it came to buying a new car last month, I really liked what I had read about the Nissan Rogue. I drove down to Colonial Heights to test drive it at Priority Nissan because I knew the people were friendly and knowledgable and they never treated me as if I had no clue what I was doing. Robert was fabulous! He never once pressured me into buying the car, he was extremely flexible with my needs and wants, and he has followed up with me a couple times since my purchase to make sure that I'm happy with it (and I am!). Hands down, this Nissan dealership is the best in Metro-Richmond.

bversapriority

Apr 8, 2010

I went in to register my 2002 Nissan Sentra for the Priority for Life program at this particular dealership and this gentleman walks out in a pink shirt with the confidence of a salesman and a smile that could melt an iceburg. The conversation was easy and the process was even easier and two days later I'm still wondering how it happened. As I sit here writing this review, I'm looking out my window with a smile on my face because I'm really happy with the car and the decision to buy it. Why? Because I deserve it. With much respect and gratitude to William Stone at Priority Nissan in Colonial Heights, Virginia.Barbara Ward