Used Cars for Sale at Proctor Honda in Tallahassee, FL

Bonedaddy123

Oct 15, 2016

Obie was awesome! In and out with my 2016 Honda Civic in a timely manner. Very efficient...thank you Obie and Proctor Honda! You made my transaction stress-free

Cindy3420

Oct 15, 2016

This was my first car-buying experience, and it was almost perfect. I would rate it a 4.5 if that were an option.Hilary Katzen was very good at helping me find the car I wanted, and being patient with me so that I could think about my choices. She helped me out for about a month, and by the time I'd chosen a car I was very happy. The only problem came when I stepped into the finance office and was pitched warranty, as the guy in the office made it sound like not buying warranty would bring on the apocalypse! This stressed me out a lot, and tainted a buying experience that so far had worked out as I wanted. Hilary's very good at what she does, but because the finance guy scared me almost to the point that I didn't want to buy the car, the experience was a 4.

rdwtallahassee

Oct 3, 2016

I was headed to buying a late model used vehicle at another dealership when I made an inquiry at Proctor about possibly buying a new Civic if the price was right, per my pre-approval from the credit union. Joe Gagnon contacted me on a Monday, understanding my time issue with a trip out-of-town and by Tuesday at lunch, had worked a deal for the new car, within my price limitation, with very little effort on my part. I signed the paperwork Tuesday after work and left the dealership with the new Civic. This was the best car buying experience for me in recent memory. Thanks again to Joe and the entire Proctor team!

YC

Sep 24, 2016

I was looking for 2016 Odyssey and my friend introduced Obie after she bought a CR-V from him.It took about 30 minutes to make decision after I met him. He tried to match all I wanted, and all the process was nice and smooth include trade in. He is very professional, thoughtful and a gentle for customer. I will recommend Obie if any one ask me to buy a Honda.

civowner

Sep 20, 2016

I had a great experience purchasing a new car from Proctor. Joe was very knowledgeable, and made sure all went very smoothly. Overall a great experience from start to finish!

Pkm338co!

Sep 10, 2016

I came to lots of car dealer shop to buy car. Joe is the best dealer I have ever met.He is kind and provide me with good service and price for carThanks Joe

DUSTY8

Sep 8, 2016

Nicholas was a great help to me not just selling me a car. Weeks ago when I had car trouble, he made it possible for me to get a loaner car from dealership. Thinking of possibly getting a different vehicle, I began to think of working with Nick again. He was very helpful and patient. Showing a variety of vehicles until we found the right one. Very professional service by this fine salesperson. Thanks much! D. HINES

Jacq

Aug 31, 2016

The dealership as a whole was friendly, clean, & customer service driven.Michael was amazing. He was polite, thorough, and prompt without ever being pushy or sales driven.I would recommend him, and the Proctor Honda dealership to anyone who was interested in a vehicle.

latincarlita

Aug 31, 2016

I love Proctor Honda. Obie was our sales person and he was great. Very polite, respectful and not pushy. We got a great car for an affordable price. I would definitely recommend this dealership to anyone who is looking for great cars and a good purchasing experience.

Charles & Barbara Allen

Aug 30, 2016

Excellent service from check-in with Jessica Harris to Joanie Schlindler, customer care specialist. They both understand Honda products and know how to professionally communicate service information to the customer. I was very pleased with my one-hour to receive A,B, 1, 2, 3 service!

Tallahassee Lassie

Aug 30, 2016

I bought my 2016 Honda Pilot from Proctor's Honda based on their reputation for excellence in customer service. I was not disappointed. My car recently had an issue with my rear tire and it was replaced at no cost to me. Scott Ward rocks!

Bernard777

Aug 29, 2016

Nicholas Moreno was honest and to the point. He made sure all of my concerns were addressed. The other staff was friendly and showed concern for my needs.

M Cremeans

Aug 27, 2016

This was the second time I went back to Proctor Honda. They have great service, fantastic customer care, and sales people like Obie that are helpful and have your best interest at heart. I was told what to expect, and I got it. No surprises, and the process was super fast and easy, thanks to Obie!

Heuring,mary123

Aug 26, 2016

Chuck Williams was the most important part getting my new civic. He made sure everything was perfect. Loved his shining attitude. I Love Honda. Way to go Chuck.

changkui123

Aug 25, 2016

I just purchased a new civic X with Todd's help. He is a friendly and professional guy. He helped me tried many different models until I find the one I love. The process is nice and easy, but due to my insurance problem , it takes a day. And Todd even drive me home to bring a international driver license I need to get the insurance. In conclusion, pretty good experience. Thank you Todd.

Gatorfan

Aug 23, 2016

It is always a pleasure to do business with Proctor Dealerships. I bought a new CRV 3 months ago - the experience from start to finish was easy and stress free. Special kudos to Stuart Williams for his stellar service and attention to detail. I look forward dealing with Proctor dealerships for many years to come.

lilseagull

Aug 23, 2016

I had to bring my Civic in because my AC decided to die on one of the hottest summer days ever! They worked me in as soon as possible and EVERYONE was extremely professional, knowledgeable, friendly, and communicative. Thank you!! and keep up the good work and your good employees!

Christina

Aug 22, 2016

I can honestly say that they have a culture that puts the customer first. They are friendly and helpful. I worked with both Todd and Jacob and they were both wonderful. From walking in the door in Florida heat and being offered a bottle of water, to looking at all all of the different options, to the fair and transparent negotiating on my trade in and new car price. I highly recommend Proctor dealerships!!!!

Norman & Vera

Aug 22, 2016

We had been in constant communication with Terri Rutledge when our opportunity arose to purchase a new vehicle. Terri has proven to be a great sales consultant. Her promptness in all our inquires was worth of great praise. She handled herself with grace and professionalism and answered all the questions we inquired about. On the final day of the sale and auto transfer she went over and beyond to explain all the important items of the 2016 Honda Odyssey. My wife and I came away with a very positive impression of Mrs. Terri Rutledge. Once again I would like to than Terri for her great job at Proctor Honda.Norman & Vera

yesterday20

Aug 22, 2016

The service, ambiance, atmosphere, all person to person interactions were classy and I was really at ease from the time I entered the parking lot to my entrance into the building. Nicholas was very patient, pleasant, knowledgeable, informative and a very good, effective, efficient, and pleasant guide from the very beginning and at all times. It was a very pleasant, helpful, and fruitful experience

auduke

Aug 19, 2016

Been in and around the car business my whole life. This time, as a consumer, I was extremely pleased by the experience top to bottom. Quick, painless, honest, and friendly. Top notch group that I would recommend to anyone.

Valerie V. S.

Aug 16, 2016

After being at the Proctor Honda Tallahassee a couple times last week, we were very happy to be helped by Scott over at the Proctor Honda Service department. Needless to say, all the times we've been helped by Scott, it has been an excellent experience. We are very appreciative for his professionalism, attentiveness and his patience with our situation.Please relay our message! Thank you Scott! We appreciate the work you do :)

Tallahassee Lassie

Aug 8, 2016

Scott Ward at the Proctor Honda dealership in Tallahassee is an amazing credit to this dealership and excels in customer service! Though Scott had to order a tire replacement for my car (brand new with less than 4,000 miles) he gave me a loaner vehicle and when my car was ready for pick up, it was washed and detailed. He is an incredible employee and represents the dealership incredibly well!

shellywade55

Aug 3, 2016

GREAT SERVICE!! THANKS JOE & SHEILA YOU GUYS MADE BUYING A CAR FUN! I WILL SEE YOU GUYS IN 14 YEARS WHEN I BUY ANOTHER HONDA.

kwilliams815

Jul 29, 2016

The service I received was completed quickly. The service manager was very friendly and showed me a list of suggested services, without making me feel pressured.

Holly

Jul 27, 2016

Did not feel at all rushed by Joe Gagnon and got the time I needed to pick my perfect car. He was even tolerant of last minute changes to what I wanted (transmission, color, etc) and made sure I left the lot know exactly how my new car worked - awesome!

John Puntino

Jul 16, 2016

Phillip, totally misrepresented a 2014 Honda Ridgeline! Made me drive 7 hours round trip from Tampa to Tallahassee . saying that it looks "beautiful".When I seen the vehicle there was deep body scratches that needed repair, and not just a buff job. It need bodywork for a proper repair., Plus here was shoddy paint repair on both sides of the truck thick over spray. Then offered me a 50 dollar E- visa card... he and Proctor can stick that where the Sun don't shine. John P

Jboyn

Jul 15, 2016

My wife and I had an wonderful experience working with Chuck Williams at Proctor Honda. Would definitely recommend checking out what they have to offer as a dealership.

Artie

Jul 7, 2016

As usual, I had a great experience at Proctor Honda when I got the routine service completed on my Accord. I scheduled an appointment on their website, showed up, and waited while they took care of my car. I sat at one of their business desks, connected to wifi, and was able to work. They let me know as soon as the car was ready, explained what was done. They gave me a heads up on future brake work that will need to be done and an estimate of when I'll need to do it. Great for planning and budgeting. They even washed the car.

Michelle Knight

Jul 7, 2016

I have had to deal with recalls from Honda on my van and Honda has made it a very simple and painless process. Honda remained in contact with me and did a routine inspection on my vehicle as well. I plan to drive my van until it dies and when it does, we plan to replace it with another Honda! I have driven rentals oder competitors, but none drive and give me the security as a Honda!

Cgp2391

Jul 6, 2016

The best place to buy a vehicle is Honda Dealership. Thank you for an awesome experience with finding the perfect car. Honda was courteous and gave the best deal possible. Thank you Honda!

sims14

Jun 29, 2016

Obie Obermann and Proctor Honda are the BEST!!! I just purchased a 2016 Accord Coupe and am loving the car! This is the 3rd car that I have bought from Obie at Proctor Honda. You ROCK!!!!

Crv 0328

Jun 18, 2016

I just purchased a new CRV, my third new car from Proctor Honda since 1990. Joe Gagnon was my salesperson and was very knowledgeable about the CRV and the different trims available. When I picked the car up he went over the important switches and systems which was great, a lot had changed since I last bought a car. He even synched my IPhone to the car for me. If you want a straightforward, patient, no pressure very helpful and likeable salesman I would highly recommend Joe.

valerie1685

Jun 18, 2016

I was in a car wreck, so I needed to get a new car quickly. Once I narrowed it down that I would get a Honda, the folks at Proctor Honda made it so easy for me. Everyone is wonderful at Proctor Honda, from the owner of the dealership, the sales (esp. Stuart Williams and Mo Baker-Nafal) and service staff (esp. Chuck Browning), and sweet Betty, the receptionist who always makes sure I'm comfortable and have plenty of water to drink. :)I love my new Accord! I'm excited to go on my next long, solo road trip in a few weeks.

GLarry

Jun 13, 2016

I have always been "Team Honda" took my Honda in to get service, nothing but kind, hardworking people with great attitudes, love Honda's great service.

jllyptl25

Jun 6, 2016

Billy Toth was very patient with our car buying experience and gave us enough time to make our decision. I am very happy with my vehicle and the service provided.

cds12d

Jun 2, 2016

Everyone at Proctor Honda Service was very friendly and I wasn't pressured at all to get things I didn't want. I was also happy that they have desks to sit at and WiFi so I could work while I waited. Also, they washed my car without me asking, which was a great surprise.

Rob Gleman

May 31, 2016

Joe's patience with my family and I made this experience very easy. He knew the product and understood exactly what we were looking for. We were very honest with him and in return he was very straight forward with us. We visited 3 other dealerships and none of the competitors could even point out the features on their own vehicles. Joe knew everything about the Odyssey and the difference between each Odyssey model. This dealership overall is extremely clean, nice, and courteous. If you are in Tallahassee or the gulf coast, it's worth a drive to this dealership IMO.

edowd

May 29, 2016

I never liked buying cars. I never liked dealerships, car salesmen, or car financiers. Obie, Trey, and Proctor Honda have changed that for me. I just completed my fifth car purchase with Obie and Trey, and they made it easy and even enjoyable once again. Starting a family and making a lot of changes has been tough, we've needed to trade-in smaller cars for larger ones, but we've come to regard Obie and Trey as friends who we can trust to help us make good decisions for our family. You can tell that Proctor encourages and supports honest, affable employees to be more so, rather than less so. They know that honesty and fairness creates loyal customers - which is always better than immediate sales. My own friend recommended them to me, and I've never regretted it. So, I send all of my friends to Obie at Proctor Honda. Thanks again, Team Obie!

ferencfodor

May 28, 2016

After four weeks of aggravation with dishonest dealer's we got to Proctor Honda where Stuart Williams treated us with respect we where under no pressure and we liked the financial process strongly recommend MR Williams and Proctor Honda

lilliedee34

May 27, 2016

Joe was great help in getting me my nice, used car. I love my new car and I don't feel like I got ripped off at all. He's a a really cool guy with great taste in music too!!!

JLS

May 25, 2016

Proctor Honda's service department has one again exceeded my expectations. Their staff is polite and efficient, and the technicians are fantastic! It's a pleasure to do business with Proctor Honda.

Satya

May 25, 2016

People in Proctor Honda always exceed your expectation. They are most courteous service professionals I have ever met. They always strive hard to keep up their promises both in terms of timelines and deliverables. My recent visit to Proctor Honda Service department is another testimony of the same. Thank you guys and keep up the good work.

Dan123

May 24, 2016

I recently took my 2015 Honda CR-V to Proctor Honda service. My service was excellent, timely, and everything performed on my car was communicated effectively to me.Thanks as always for the great service at Proctor.?

Upset customer

May 23, 2016

I absolutely love my Honda! Although, when getting my 1st oil change done I was told I would have free tire rotation for life. I've had 3 oil changes and 3 tire rotation in the past. Today I go for the usual oil change, tire rotation and I was now told no more tire rotation for free. It was suppose to be notated on my account. It reads clearing that they have been doing the service without charge on my past 3 invoices and I still get no tire rotation for free. I'm very disappointed with the customer service provided to me today by the manager, especially when I was told the reasoning why I wasn't charged in the past is because they have been appeasing me due to this matter. I cannot believe I was told that. I'm very disappointed! Why in customer service would you even say that!?!? I feel very belittle being that was said to me. I will never buy another Honda again. I do have to say that Jessica handled everything very good and was very understanding when dealing with this situation. She was prompt to look into things and even got the Managers attention for me.

Dani1915

May 11, 2016

My visit to proctor honda to the service department couldn't get any better.Jess made a remarkable quality of customer service from the initial drive in. She was very detail oriented, proffesional and very nice. Thank to her i had and amazing experience.Kudos to Jess for the great job well done

Markflorida

May 11, 2016

We recently purchased a CRV from Proctor Honda and it was a very good experience. Our salesperson, Obie Oberman, was honest and very professional. If you want to deal with some Good People, give Obie at Proctor Honda a call!

Cchandronnet

May 9, 2016

I just purchased a 2016 Honda Civic. I am over the moon with my car. Thomas Lutz was my sales person. I can honestly say that he really works hard for you and he's extremely knowledgeable about the vehicle he's selling. Everyone is extremely nice at Proctor Honda and they truly prove that they appreciate their customers. Check out the great folks that work there. And, the 2016 Honda Civic.....AWESOME!!

mcmullenforus

May 4, 2016

Very much enjoyed working with my sales rep, Joe Gagnon. Going into the dealership, I was ready to have my guard up to the sales people, but every stereotype that comes to mind when you think of a car dealership was simply not the case with my experience with Joe and Proctor Honda. He was authentic, gave me the best price, and answered all questions. He took his time to show me options and I never felt misled or pushed into making a decision. I love my Accord and had a fantastic experience at Honda.

Meagan Rubottom

Apr 26, 2016

I've previously had a bad experience with Proctor Honda - so bad that I haven't been there in years. I HAD to return last week however, for recall service on my vehicle's airbag. The entire experience last week was stellar, from the service people who answered the phone and gave me correct (and easier than anticipated) instructions, to the person who greeted me, to the service itself, which was faster than promised. It is such a pleasure to do business with people who are knowledgeable, friendly, and kind. Thank you David & Proctor Honda! I'll be back soon!Meagan Rubottom

NAHIN

Apr 19, 2016

I did the first oil change of my baby beast "Honda CRV". I loved the service they provided. The waiting facility is really great. I would recommend all Honda Fan to stop by at Proctor Honda and check them out for any auto issues.

Buyerafar

Apr 17, 2016

Obie Oberman made it easy to be in Roswell, GA and buy a car from Proctors in Tallahassee. Great communication, quick responses, and a good deal. This was my 11th Proctor automobile purchase since 1973.

Emily1986

Apr 14, 2016

Thomas was such a joy to work with. He really listened to what I was looking for in a vehicle and did his best to accommodate my needs and my preferences. He didn't pressure me at all and was extremely conscious of my budget. I had no idea what kind of car I wanted when I got there, he was very patient with me, showed me all of my options, and made sure I drove away happy. I love my new car and really appreciate Thomas helping me make the right decision.I had a wonderful experience with all of the Proctor employees that I dealt with. :)

BBranch

Apr 11, 2016

Car shopping can be very stressful, however Mo made it a wonderful shopping experience. He told me all about the features on the vehicle and answered all my questions thoroughly and without judgment. He was very personable and confident without being pushy or overwhelming. I have spoken with many sales people over the years and he stood out among them. When I was ready to buy Mo was not available so I worked with Stuart. Just when I thought Mo was 1 in a million, it turns out Stuart was just as easy and fun to work with. I believe Proctor Honda has the best salespeople in the area. Great car and great experience.

BBreier

Apr 8, 2016

Had a B-1 service on my 2015 CRV. Good people, quality and timely service. Overall, an A-1 top service experience. I continue to recommend Proctor Honda.

Thomas Diefenbach

Mar 21, 2016

Proctor Honda in general and Philip Beidel in particular were a joy to work with during my recent car purchase: no sales pressure - just genuine (and not manipulative) support and assistance helping me to decide if and what to buy. Since driving my new car off the lot I received several follow-ups and even a couple of appreciation gifts. Proctor Honda cares about its customers and it shows. For Proctor Honda, selling a car is not the end but the beginning of a relationship with a new customer. I look forward to keeping my great car in great conditions with the help of this great dealership.

Christy Siegerdt

Mar 15, 2016

Joe and Phil were awesome to work with. Excellent customer service throughout the entire experience. Love that Honda certifies the used vehicles - takes a lot of the guesswork out of the process. Highly recommend Proctor's and Honda.

Zhiwei Chen

Mar 10, 2016

Thanks for their patience and great work. It is a very good experience to buy a car from their dealership, and I have to do nothing about my new car and just drive it home.

MarkS

Mar 6, 2016

Proctor Honda in Tallahassee has been my dealer for many years. I am treated like family and the price is always more than fair. In particular I want to compliment my longtime salesman- Billy Pierini. He is the best and really appreciated. You can't go wrong with Billy and Proctor Honda.

DebbieC

Mar 1, 2016

Procter Honda is great! I would travel 2 hours one way to have my cars worked on from where I lived just because of their service department.Please pass this on to Mr. Proctor - Thank you for always taking the time to talk with me when I am in your building. Your staff is great and I will continue to be your customer for many more years!D. Crayton 3.1.2016

Mariah

Feb 26, 2016

Very stress free atmosphere., My car buying experience was fun., and hassle free. Love., love., my new ride....The Proctor Honda staff were friendly and informative on their products. Met with Jacob and Obie., it was a pleasure to deal with people who displayed integrity and enthusiasm with meeting the needs/desires of their customer. I am a happy customer.

ahfarrell

Feb 23, 2016

We really enjoyed our experience with Proctor Honda. They provided a stress free environment and were willing to work with our individual needs. Phil was great to deal with and truly made buying a car a pleasant experience. He really listened to our concerns and made us feel at ease. Jessica was very cordial and really made us feel appreciated as customers.We love our new Accord and we will certainly look forward to dealing with Proctor Honda with any of our future car buying needs. I would highly recommend them to EVERYBODY!

Cafekathy1966

Feb 21, 2016

We bought our daughter a car for her 16th birthday. We had the pleasure of working with Terri Rutledge. She made our experience easy and worry free. Terri was very professional. She listened to all of our concerns and needs and found the perfect vehicle for our daughter. We will certainly recommend Proctor Honda to anyone looking to buy a great car and would highly recommend working with Terri Rutledge!

#1Hondaguy

Feb 19, 2016

Have bought three cars from these guys in the last 18 months. Obviously I wouldn't keep coming back if they weren't treating me right! It's been a great experience every time. Thanks Proctor Honda!

Crystlng

Feb 16, 2016

The customer service and technicians were great and let me know what all I needed before doing any work on my car. The price of work was very reasonable.

Katie1018

Feb 16, 2016

I have bought many cars from this dealership and each one has been a pleasure!Good salespeople, good service - thanks, Stuart and Terri especially for personal service and seamless transaction!

Smiley47sandy

Feb 16, 2016

I purchased a new CRV and Thomas Lutz handled everything at Proctor Honda for me. No problems and extremely efficient care and service. I would highly recommend Thomas and Proctors for your auto.

LCATally

Feb 15, 2016

I love dealing with Proctor Honda. They are very professional, courteous, and customer oriented. Bought my first Honda there - love the service provided all these years. Just purchased a new HR-V. Joe Gagnon was awesome to work with and made the experience great!

pilotowner

Feb 5, 2016

My wife, Jane, and I are not typically new car buying enthusiasts. We enter dealerships with the expectation of being greeted with high pressure sales gimmicks. That was not the case at Proctor Honda and its sales consultant, William Toth. We visited several dealerships and spoke with numerous sales representatives in the process. Billy provided the most friendly and helpful buying experience and we will be more inclined to buy our second vehicle from Proctor in the future because of it.Barry Woofter

Lospeed

Jan 29, 2016

I arrived at dealership right as the business was closing. We just happened to see the car salesman "Mo", and he was more than happy to let us see the car we wanted to look at. He accommodated my husband and I from start to finish with our purchase and he has the best customer service. We did not feel pressured to make a purchase. I would definitely recommend Proctor Honda and "Mo".

Riggins, Satarra

Jan 27, 2016

The service I received at the auto service department was absolutely excellent. I was very impressed how professional customer service representative (Jessica), she was very attentive to my needs and explained everything with such enthusiasm. Please give her a raise, she deserves it!! Very much a people person. As I was waiting, I also admired the way the staff interacted with other customers in a very courteous/professional manner. I really like the fact they have several things for you to do while waiting for your vehicle to be serviced. That shows they really put some thought into making the customer feel comfortable while waiting. The whole encounter at Proctor Honda was absolutely GREAT!!! Keep up the good customer service. They even washed my car and I didn't ask them too.I am very appreciative. THANK YOU!! Proctor HondaEXCELLENT SERVICE!

Mary K

Jan 14, 2016

Having my vehicle serviced at Proctor Honda is always a positive experience. Courteous, efficient service and comfortable waiting areas with fresh coffee and snacks. The best!

justlydia

Jan 11, 2016

This review is long overdue. I purchased mu Honda Accord several years ago from this location. The buying experience was one thing but I have maintained my investment at Proctor Honda Service all the while. Each time, they have managed to make me feel like the only customer that matters (although I am surrounded by other clients). The reps always remember my face and I don't see them don't often. I love that not only do I recognize my investment, but I am always in good hands. THANK YOU PROCTOR HONDA SERVICE! From, the ex-college kid that purchased her 1st car on her own!

gulfofmexico

Jan 9, 2016

From beginning to end they were honest about the CRV, it had been in two small fender benders, but the car looked great, (I knew it had body work because some of my family is in the auto business) they lined up the car, worked with me on price and found me a great loan, when i trade up in the years to come there is no question i will be back, i drive a lot of miles and just wanted a sound car, a repainted door and roof that was done right did not bother me, the car is mechanically great, and again their honesty about the car will bring me back again, just a good group of people.

TallyElement

Jan 7, 2016

Took my Element in for some suspension work. My rep, Zach, was very friendly and knowledgeable, and he answered all my questions. I took the shuttle to work, and the driver was very friendly, too. In fact, everyone at Proctor Honda is always smiling and polite. I wish every business was this friendly. My truck was ready that day. The coffee and cappuccino in the lobby is very good.

crvowner07

Dec 28, 2015

Took vehicle in for complimentary service and to have the AC checked out.The AC worked when I brought it in at 7:30, but had not worked a couple of times in the prior 3 weeks.Zack was very helpful and the AC problem was corrected and the minor maintenance was completed in the timeframe Zack thought it would be. Thanks for Great Customer Service.

ianchenmu

Dec 28, 2015

I am a customer of Proctor Honda. I have been the Proctor Honda Service many times and their service is always fast and satisfactory. My car needs them!

Cherylm1cat

Dec 21, 2015

I was dreading the day I had to take my car in for a brake job. I mean who looks forward to this? Well, now I have a completely different opinion after getting my Civic repaired at the Proctor Honda Service Center. The staff were very courteous and professional, especially, Ken the shuttle driver, who gave me and others a ride to work and back. Also,in addition to the brake job, they performed a multi-point inspection and uncovered a leaking shock. I feel very safe and secure now, knowing my car was inspected for other potential issues. And after driving my car for several days, I can say my brakes are perfect! I should have expected this though. I bought my Civic from Proctor six years ago and had a similar, wonderful experience with the sales staff. I will purchase every vehicle from this dealership from now on and will no longer fear getting it repaired. I can't thank the staff here enough. They ROCK!

Sue Roberts

Dec 18, 2015

This is my second purchase from Proctor. They are a well managed dealership and are very easy to work with. Billy and his managers helped me find a CRV within my budget, addressed all of my concerns and sweetened the deal a little bit. All of the representatives at Proctor are courteous and professional, which was a welcome relief from some of the other dealerships I had visited or called.I would recommend this dealership to anyone looking for a Honda.

Chan

Dec 16, 2015

I loved my time spend during the purchase of my car in Proctor. Great hospitality, thorough walk through in the details of the car and the processing of the paper work was easy and hassle free..Feeling great to be a part of Proctor Honda..

Ron Lehmann

Dec 14, 2015

I have been looking for a small truck which not available from Proctor so I have talked to other dealerships.. No dealership or salesman come close to Proctor and Billy Pierini.. I guess thats why Billy has sold me 6 cars.

Gonoles

Dec 13, 2015

I cannot express how happy and pleased we are with Joe Gagnon and our new Certified Used 2013 Honda Civic. My son and I had been shopping for several weeks for a used car. Joe kept us in mind and suggested this civic which turned out to be exactly what we were looking for. I appreciate Joe for listening to us, the ease of communication, and for the overall positive experience. I will definitely be back to see Joe again for my next vehicle purchase!

Lord2015

Dec 11, 2015

I brought my car in for an oil change. I mentioned that I had a scratch on my bumper that I would like to get fixed. She said the contractor that does body work for Honda was actually there and would ask him to give me a quote. She got the quote and attached it to my service paperwork with the person's business card. She was very friendly and helpful. It's nice dealing with someone who will go out of their way to assist you.

76odyssey16

Nov 30, 2015

Philip intuitively put me with the odyssey I ended up buying after just a brief conversation. He listened to what I was looking for and delivered. There was no pressure and his laid back demeanor kept me at ease through the process. He was able to answer all my questions instantly, illustrating his comprehensive knowledge of the product. Thanks for a great experience!

Gatewood

Nov 28, 2015

I contacted Honda about purchasing a new Civic for my youngest daughter and was put in touch with Joe Gagnon. He promptly replied and sent me exactly what I was asking for. I enjoyed the experience so much that I decided to go back a few days later to trade my older daughter's car in for one also! Both times, I was in and out quick and got exactly what I was looking for. Very professional and listened to what I wanted.

Ryan1234

Nov 28, 2015

Bought a used Toyota Highlander. Great experience. Joe was straight forward and answered all of our questions. It was nice to buy a used car without feeling like I needed to take a shower afterwards.

Marcovelli

Nov 19, 2015

Proctor Honda is one of the best dealerships to purchase a car in Tallahassee PERIOD. All the people who work there are friendly, curtious, and seem as though they care about their customers as people not a number. I purchased a new Crv and the sale process was great! With a little patience, you can negotiate with them for a great deal and they are always offering you food or drinks during the entire ordeal. I wouldn't buy a car from anyone else in Tallahassee again.

RMR67

Nov 18, 2015

Less than a week ago, I went in to Proctor Honda to get an oil change on my 1995 Honda Del Sol and can out driving a 2016 Honda CRV. Philip Beidel was my sales person. I found him to be very helpful and friendly. He treated me with such respect I felt like we were old friends. If I decide to buy another car after 20 years, I hope Philip will be my sales person.

DeenaW

Nov 17, 2015

Took my car in to Proctor Honda Service yesterday and had a great experience. Jessica Harris was extremely helpful and made sure I understood everything and got done exactly what I needed to. The lady at the main phones also did a great job at making sure me and my baby had everything we needed or wanted while we waited. We were in and out in about an hour. I can't say I have ever had a bad experience here.

andyretired

Nov 14, 2015

The employees at proctor honda are some of the best. They take care of you in a timely manner. Honest you can leave with a smile on your face.

pinkflamingolady

Nov 13, 2015

My recent visit with Proctor Honda was to replace the recalled airbag. I found this experience to be excellent. Personnel was extremely helpful, professional and efficient. They kept me informed as to what stage my visit was entering and I was quite surprised when they called my name as they had completed the work about 45 minutes before the anticipated completion time. The waiting room was very full on this day too! I even replied that I wasn't thru with the reading material that accompanied me for my little campout. I would happily recommend this business to EVERYONE!

sarah3333333

Nov 9, 2015

This place is perfect for a middle aged woman living alone (like me). Efficient, reasonably-priced, family-friendly, comfortable, very caring and honest to clients!

JAS1989

Nov 1, 2015

I bought my Fit a little over a year ago at Proctor Honda, and have brought it back several times for service and part recalls. My buying experience with Bill Pierini was smooth and stress-free. Since this was my first new car, I was anticipating the worst, but Billy was so nice and made sure I understood everything before I purchased my Fit. He didn't hit me with hidden fees and I feel I paid a very fair price for my car (and got a great price on my trade-in).I've brought my Fit back to Proctor's Service Department several times for factory recalls and oil changes. Everyone there is so nice and helpful - the service is always prompt and I trust Proctor to do great work on my car. For my most recent appointment, I spoke with Dave on the phone and he was able to get me in the next day. I love Proctor's Service Department and will be bringing my Fit there for all of my service needs. Thanks, Proctor!

lsfletcher5

Oct 29, 2015

Last week, I took my Honda CR-V to Proctor Honda Service for an oil change and tire rotation. They had me in and out within 30 minutes. The service was great and their waiting area is really comfortable. I used their wi-fi to get some work done and enjoyed a cup of coffee.

karifaye

Sep 24, 2015

Yesterday, I went to Honda and they were very quick to let me know what my car needed and how long/how much it would be. I was in and out as fast as they could get my car done and ended up being even quicker than they anticipated. The service was great in the Service Department and those that helped me kept me informed throughout the whole time I was there. Also, when they didn't have the exact part needed for my car, they were quick to locate one across town and get it there as quickly as possible to serve me as fast as possible. Thanks to Sheila!

DavidA

Sep 18, 2015

Proctor Honda's Service Department always handles any problem we have with our Accord and Pilot with promptness and quality service. On our last visit, they analyzed our battery and recommended that it be replaced, and did so in a timely manner. We have been customers for over 10 years and would highly recommend them.

mrsh1963

Sep 17, 2015

I've been taking my Hondas to the Proctor Service Dept. for about 8 years and am very pleased with their honesty and service. I had some work done on my previous Honda and decided to replace the timing belt too at that time. A year later I brought my van in to have the timing belt replaced when the service rep mentioned he thought that I had that done earlier when I had repair work done. He looked up my service record and he saved me from having the belt replaced. Employee continuity and taking my vehicle to the same place for servicing saved me money.My last service for my 2014 Honda I mentioned that I was concerned about tire pressure. I had a blow out on my Ford truck because a tire company under inflated my tires. Before I left Proctor Honda, the service rep made a point of telling me she made sure the tires were checked and what the pressure was in each tire. I appreciated knowing that she really listened to me and understood my concern.

am79

Sep 1, 2015

You can never go wrong with the Proctor Honda Service Department! As a returning customer, I have received the best service, no matter the situation. I truly appreciate the attention to detail and customer service that I have received! Thank you for excellent service as always!

gg1219

Aug 19, 2015

I would highly recommend P. H. Service team. They were very attentive and they take care of my car if it were there own. Oh' Jim the gentleman that greets you is like an old friend!

jlstinn

Aug 14, 2015

I've taken my car to Proctor Honda a few times and have received terrible service each time. About a year ago I took it in for an oil change and mentioned a few other problems that they should check (like parking brake light on, window not always rolling down). After waiting for 4 hours, they told me that they didn't do anything except change the oil. Another oil change took 2 hours. I learned from that never to use a dealership for an oil change.About a month ago, I took my car in because the air conditioning had stopped working. Despite making an appointment, they told me that they couldn't fix the air conditioning that day, and I should bring it in some other day in the morning so that they could check it out. So I brought it back the next week at 8 am, and took their shuttle service to work. I called midday to check on the progress, and they had no update. I called in the afternoon, still in their open hours, and no one answered. They kept my car overnight without telling me they were going to. Luckily, I found a ride home, but I had been planning on driving my own car home that day. The next day I called, and they told me the fix would be over $700, so I just had them shuttle me back to the dealership and picked up my car.When I asked why they never called to tell me they would be keeping my car overnight, they told me that my "service advisor" assigned to me had been gone all week. They had no idea what happened.I will never go back to Proctor Honda again.

ferencfodor

Aug 2, 2015

My son purchased a civic si from them took the car for the first oil change 8:30 am appointment get the car back 2:30 pm no oil change been don. Spoken with service manager he stated that he never ask for oil change and he told him next time reed the service order. We filed a complaint against them with American Honda. An absolute disgrace never go back again

dwb

Aug 1, 2015

Mike is the best car salesperson I have ever dealt with. My wife has severe motion sickness, and finding a car she could tolerate was very important to us. When I explained this to Mike, he pulled the car around, handed us the keys, and said, "Take it out and drive it for as long as you'd like." As soon as we were in the car, my wife turned to me and said, "We're buying our next car from this guy." We'd never heard of a salesperson just letting a customer take the car, but I think Mike recognized that this was a special situation. When we brought the car back, Mike asked how we liked it, and like any good salesperson, he suggested we buy the car that day. But when we said we'd have to think about it, Mike wasn't pushy at all. He gave us his card and asked us to call after we'd thought about it. It took us a few months to decide to buy the car, and when we went back, Mike made the process very easy. He offered a little more for our trade than the upper limit of the Bluebook trade-in value range, and the whole process went very quickly and smoothly. He even called a few days later and asked if the new car was working out well for us and told us to call if we needed anything. We really couldn't have asked for a better salesperson than Mike. We'll definitely be going back to him when we're in the market for a car again.

Tabbi32304

Jul 22, 2015

Proctor Honda Service served me in a timely matter less than an hour for tire rotation and oil change. Always a pleasure doing business with Proctor.

annak23

Jul 20, 2015

I visited Proctor Honda to have service done on my vehicle for an airbag recall. I had a 7:30am appointment, and at 11:45am I got a call that the car was already ready to go! Everything was in order inside the car and I was very impressed with the promptness of the service.The only recommendation I have is to perhaps find a way to make coordinating the appointment more efficient. The lady at the dealership and I had to play phone tag for a few weeks before we finally talked. If there was a way to speak to someone right away rather than leaving a voicemail every time (for the recall) that would be helpful.

roy123

Jul 9, 2015

We have enjoyed the friendly service of this dealership for several years. Having used others, we have compared them with PH, and this is the place to which we return.

itguychris

Jun 26, 2015

Great experience with Proctor Honda Service department. Getting checked in and out was very fast and efficient. Staff was extremely friendly and helpful. Could not have been treated any better!

AMcK

Jun 23, 2015

I drive a 2004 Honda Element, bought new from Proctor in 2004. They've been servicing my car ever since, and I appreciate the fact that they treat me like a new customer! Pay attention to the service deals on their website, as well. Sheila Walker was great to deal with, but the van driver is my favorite. He makes the ride a pleasure!

bodifords

Jun 16, 2015

I had a wonderful experience at Proctor Honda with Sheila Walker. I had to get my first oil change for my new car. She was quick and very helpful and kind. I highly recommend Proctor Honda to anyone. Mo Baker was my salesman and was extremely helpful. I was in need of a car very quickly since someone ran into my other car and totaled it. I haven't bought a new car in a long time and was nervous about it. It is a big step. Mr. Baker helped me through the process and quickly worked a deal where I could purchase the very model I had my eye on. Everyone has been very nice at Proctor Honda. Joanie Schindler sent an email immediately asking how everything went with my oil change and if I was satisfied. Thank you for a great experience.Samantha Bodiford

Stsully234

Jun 15, 2015

Excellent experience. They drove me home after I dropped my car up and picked me up when it was ready. Above and beyond my expectation I would highly recommend.

tallygirl

Jun 15, 2015

I recently took my Honda CRV in for its usual service on a busy Saturday. Someone directed me where to pull in, and then told us to wait by our cars for a service person. While I did have to wait a few minutes (it was about 9:00am on a Saturday, after all), once my turn was up, Zach helped me and was very friendly. He gave me an accurate time table for my service, and when it was a bit longer than I could wait for, he offered the services of their shuttle. Overall, this dealership has friendly employees, even under pressure.

Ashleymac2

Jun 5, 2015

I have bought 4 cars from Billy and have had a great experience all 4 times. He is a no nonsense car salesman who wants to get the deal closed as much as the buyer does. He does not waste time haggling and "going to his manager".

ceterisparibus

Jun 4, 2015

I just purchased my first car ever from here and the staff was very helpful. I was very nervous going in, but they made me feel relaxed and at ease. They were very understanding of any confusion I had. Despite my lack of experience purchasing cars they did not feel pushy. I walked away with a barely used 2015 Honda FIt and I could not be happier!

nancy6841

Jun 4, 2015

I took my new CRV in for service yesterday for the first time, and I was helped by Jessica Harris. My experience was very positive. The waiting room is comfortable. One thing that impressed me is that the staff all seem very happy at their jobs. I think that this is a sign that the place is well managed. Very happy to have switched to Honda!!

Sha0381

Jun 1, 2015

Wonderful customer service by both the Used Car Department (Charlie, Todd, & Terri) along with Alex in the Service Department. Joanie is also a great asset to both Proctor Honda and their customers.

55stine1

May 26, 2015

I expect quality and caring customer service from Proctor Honda personnel and they have never disappointed me. I am especially impressed with A.J. Walker, whom I met on my most recent visit. He is a personable young man that took the time to talk with me to make sure that all of my needs were being met and has followed up with on two subsequent occasions via e-mail. I feel that Mr. Walker's genuinely caring attitude is indicative of the service that I appreciate from Proctor Honda.

CJR

May 24, 2015

I had planned to end my RDX lease early and lease a MDX Acura because we were looking for a more comfortable and quieter ride. However, I decided to check out the Honda Odyssey before making my final decision. We were hesitate getting a van because of its size, etc.. However, the ride was incredible -comfortable, quiet, and smooth...The leather seats super comfortable! I loved all the amazing safety features. too. The right hand turn camera is awesome. Loved all of the music options, especially the Pandora experience. We were thrilled with the price. I was able to get out of a very unhappy lease and into one that we enjoy w/o any penalty. Stuart Williams, is the best of the best sales persons. He made sure that we got what we wanted and made sure our payments were doable. We have worked with Stuart before, and I highly recommend working with him. Ask for him by name, you will not be disappointed. He is wonderful! He makes it a fun and personable experience! Thank you, Proctor Honda! We will be back!

michelle45

May 14, 2015

Great Service and great people! Took care of my car and the staff was amazing!! I waited for over an hour for my vehicle to be fixed, while I was there, they kept me informed on the repairs and they made sure I was ok. They really care!

Wilsonmago

May 13, 2015

I had my Honda Ridgeline 2008 for service yesterday. Ms. Kerry Hartley took really good care of me. She helped my settle down and find all the working material I needed (pens, paper, drinks, snacks!).

trajan

May 12, 2015

I recently took my car in to get serviced and was very pleased with the people I dealt with. Not only were they professional and easy to deal with, but they also did not pressure me for services I did not need. They have a great waiting area for those who need to work while waiting and such a nice facility. I highly recommend this place for service!

Warren H

May 12, 2015

Proctor has serviced by 2003 Honda Pilot from the very beginning, and I have never had a bad experience. After taking it in for its 150,000-mile service, Victor Whaley explained a number of different mechanical issues that could be addressed over the next year or so, but he did so with recognition that the Pilot is getting up in years, limiting the amount we want to invest in it. I appreciated this sensitivity and his thorough explanations and prognosis.

britnilh

Apr 27, 2015

Purchased a car less than a month into driving around town and a slight issue occurs. Without a doubt the service team at Proctor Honda took great care of my Honda.

Brandon Eubanks

Apr 22, 2015

During a family vacation while driving through Tallahassee in sever weather our accord broke down. The damage appeared very severe. I contacted Zach in the service department and explained my situation, and that is when our worst nightmare turned into the best dealership service experience I have ever had, or heard of. Transportaionless in a hotel away from home we were referred to a more than reasonably priced tow service which picked me up retrieved the vehicle and delivered us both to the dealer. Our personal issues regarding transportation were more than accommodated by the shuttle service and theDriver was proffesional and personable providing information about the sites we passed as though he were a tour bus with the city, easing our tension and distracting our daughters from the stress of the situation.Our repairs were diagnosed honestly and concisely, performed quickly and shockingly affordable. We were not local customers nor will likely return and received this quality of service. If considering a new car purchase imagine the service you would be provided, and if you too are Stranded in Tallahassee I recommend you call Zach at Proctor Honda, he'll get you on the road ASAP and turn a tragedy into an experience worth writing this long review about. Thank you Zach and everyone at Proctor Honda for saving our vacation.

Williams1966

Apr 22, 2015

The team really took care of all my car needs and will continue to have my car serviced there! They are great to work with... Thanks!

Poorhouse

Apr 16, 2015

My wife and I were traveling to Tallahassee to visit friends. We decided to take a scenic rout. About 80 miles North of Tallahassee in the middle of no where I heard a noise in the front end of my Odyssey. The noise was getting louder and louder. I stopped and checked out the noise. The shroud in front of my left tire that WAS attached to the bumper and fender came loose and the tire tore it up. I was worried it would damage the front bumper or fender or both! I got on my phone and looked for a Honda dealership. I found Proctor Honda in Tallahassee, I called and got Jessica Harris in the service department. She wondered if I could get the van there by four and that was out of the question since it was late in the day and I knew I had to limp along. She said to drive slowly and bring in the van first thing in the morning. I am from Charlotte NC and worried traveling home without a repair would really mess up the front end. I was not sure Proctor Honda would have the part since Tallahassee is a small city. We were in town for a couple days and an extended stay waiting for a part was also troublesome.I met Jessica first thing and she looked over the van. She was very reassuring and told me not to worry about the van they would take care of it. I wondered if she had the part and she told me more than likely but in the worst case they would fix it so I could get it home without further damage to my van. OK, good deal.I was shocked when I got a call from Jessica AN HOUR later telling me the van was fixed. Are you kidding me, that is OUTSTANDING service. My pal took me back to Proctor Honda. He was surprised at the short time it took to fix my van. We checked out the front end and sure enough a new piece was installed and looked great.Proctor Honda and Jessica Harris, WELL DONE! This experience was outstanding. The trip home was worry free. I know my pal is going to let his friends know about my experience.Thank you Proctor Honda, I really appreciate your help.

aliedl94

Apr 5, 2015

I recently went to the Proctor Honda Service Center to get the oil changed on my 2014 Honda Civic. Brian Gorniak checked me in quickly and gave me an estimated wait time of 30 minutes. I love that Proctor Honda offers snacks and coffee (the vanilla cappuccino is the best!!!) as well as the best customer service I have ever received. It only took them 20 minutes to change the oil and rotate my tires. I also love the fact that I received a multi-point vehicle inspection and my car got washed so that it had it's beautiful blue color back on display. The price was great, especially for everything that was checked and done to my car. I fully expect to be a lifelong Proctor Honda customer.Also, I would recommend to anyone interested in buying a vehicle from Proctor Honda to work with either Mary Smith or Thomas Lutz. They are both very knowledgeable about the vehicles on their lot and are very friendly and pleasant to work with.

Anonymous

Apr 4, 2015

I test drove a CRV at Proctor Honda and loved the car, and was also very pleased with the sales associate (Thomas). I never felt like he was pushy or trying to sell me the car - he simply told me about the different options and answered any questions I had. This was a welcome relief compared to all of the other local dealerships I had visited. I found a lower priced CRV at a dealership in central Florida and took their price quote into Proctor Honda in hopes they could match it and save me a 10 hour round-trip drive. Thomas was able to come very close to the price of the other dealership and was very thorough in showing me the difference between Proctor's price sheet and the other dealer's sheet that had been emailed to me. He was concerned that certain items had been left off their quote and my price would increase when I made it to the dealership. Additionally, the other dealership could only offer me a range of values for my trade since they had not yet seen it in person, so this could also affect the price. I wanted a very specific color and there were none on the lot at Proctor. Thomas was able to confirm that one was currently being built and was scheduled to arrive at Proctor within the next few weeks. Less than two weeks later the car arrived and I returned to Proctor to complete my paperwork and buy my new car. There were no surprises, the payments were exactly as we had discussed and the process was very smooth. They also gave me the full Blue Book value for my trade. I am very pleased with my experience so far and would recommend this dealership and sales associate without any reservations.

hondamom

Mar 31, 2015

This was the best car buying experience I have ever had!!! Billy Pierini was especially helpful and knowledgeable about the vehicles and which one would be right for my family. He is so easy to talk to and feel comfortable with, even when I ask a million questions. Thanks for my Pilot. I love it and I will be coming back for more vehicles as my kids start driving!! Thanks!

dankrassner

Mar 26, 2015

Proctor Honda Service, especially Victor Whaley, was outstanding to work with throughout the repair process. Victor provided excellent customer service and was accessible, knowledgeable and responsive. Would highly recommend Proctor Honda Service.

Robin

Mar 20, 2015

I had the pleasure of buying a car from Proctor Honda in March 2015, and I can honestly say it was the most pleasant car buying experience I have ever had. The salesman, Jacob Moreno, was a complete delight to work with, great sense of humor, attentive, not pushy but very enthusiastic, a genuine pleasure to deal with. I deeply appreciated that I was not attacked by a mob of salesmen when I arrived on the lot, I hate feeling like chum in a pool full of sharks which is how I have felt at most other dealerships and all I want to do then is LEAVE. Here I was very comfortable to stay and consider options. I also deeply appreciated the absence of the PA systems hollering for people via speakers all over the lot. It was a peaceful and enjoyable place to do my business and I will absolutely be taking my wonderful new car there for service for many years to come. Just like I will return there again to make another purchase when that time arrives. AWESOME place!! The man in finance was excellent too, but I don't recall his name! Wish I did.

sarah3333333

Mar 9, 2015

I've been with Proctor Honda for a while now (since I moved to Tallahassee from Miami). I liked Honda already, but I was really surprised when I began having routine checkups and oil changes for my car at Proctor Honda in Tallahassee.The place is beautiful. You can find everything from a beautiful, outfitted child's toy room, to very clean, very modern bathrooms. There's a really nice coffee and snack bar where you can get everything from hot chocolate to special treats like biscotti, to cheddar crackers, and coffee. (And it's free). There are some really wide computer stations so if you have to work while you wait for your car, you can do it in complete comfort. There are comfy chairs and TVs, magazines (if that's what you prefer). I'm a widow, and there are always those stories one hears as women - that this place and that can't be trusted with a car. Well, when I drive into Proctor Honda, I breathe a sigh of relief. I know I'm going to be safe there. You can bet the work they will do on your car will be well done, the staff is so friendly, like family, really, and you know else what I found? That the prices are reasonable!

HONDA FAN

Mar 5, 2015

THIS SERVICE DEPARTMENT IS THE BEST HANDS DOWN I HAVE DELT WITH MOST OF THE DEALERS IN TALLAHASSE OF MY 40 YEARS OF DRIVING AND THE PEOPLE IN THE SERVICE DEPT. AT PROCTOR HONDA ARE THE MOST CUSTOMER SERICE FREIDLY PEOPLE IN THE BUISNESS IF YOU WERE NOT HAPPY WHEN YOU LEFT PROCTORS YOU JUST ARE NOT A HAPPY PERSON! LOVE MY ACCORD AND PROCTOR HONDA SPECIALY ZACH AND DON

Sara

Mar 4, 2015

I own two Hondas ~ one a 2003 Accord with 200,000 + miles and a 2014 CRV. Every time I come in for service on either vehicle, I choose to wait. The coffee, snacks and friendly atmosphere make it a pleasant experience. Brian always takes time to explain what has been done, and personalizes the experience. He makes me feel like a high value customer. Every employee I have dealt with at this dealership is professional, friendly, reliable and thoughtful. Thank you for taking such good care of your customers!

mimnmom

Feb 28, 2015

I had a very pleasing experience at this dealership. I had been dealing with a dealership in Dothan with my Kia and had nothing but bad experiences even though I had purchased the Kia new from the Dothan dealership. I bought this used Honda from an individual and was dreading what I would have to go through with a non dealership purchase, I went in expecting the worst and was so pleased with the Proctor dealership that I wrote them a message telling them that I was thrilled with their service department and I was also helped by their receptionist when I got an unexpected call from someone and she helped me locate a number.Thanks to everyone at Proctor Honda -- your team was the best.

BBreier

Feb 26, 2015

I want to share my positive buying experience this past weekend. I did my research and knew my price, and my experience purchasing the 2015 CR-V EX was fair and pain-free. Billy worked with me from the beginning to the end ... and the purchase time was short and sweet. I have and will continue to highly recommend him to family, friends, and colleagues. Thanks Billy. I love my new CR-V.

favors2020

Feb 20, 2015

The service I received from Victor and the service team was impeccable! I really appreciate the knowledge base and the time they took out to explain what was wrong with my vehicle and what I needed to do to correct the issue.

yw183

Jan 26, 2015

I own 3 Honda cars, all bought new from Proctor Honda. I will keep buy from Proctor Honda every few years. Proctor Honda also has an excellent service department, Sheila (service adviser) just helped me got serpentine belt replaced, they did a fantastic job.

Shemekajones2

Jan 21, 2015

I want to acknowledge that Proctor Honda has provided me the best service ever. I was so surprise that a dealership could be so organize and clean. Mr. Victor from the service department treated me with so much respect and made sure that I was comfortable. I had an scheduled appointment but was running a little late and they still got me in and out within an hours top, during lunch time. The line was long but they promised me that they would try and get me in and out as fast as possible. I really appreciated the service I received and would recommend Proctor Honda service department to anybody. Thank you all for a job well done!

October

Jan 6, 2015

When I arrived for my appointment with salesman Jacob Moreno, I had already told him the model I wanted to buy and knew what constituted a fair price. We got right down to business. I appreciated the fact that Jacob did not try to sell me an upgrade or another model. He was courteous and friendly and seemed comfortable with a senior citizen like me, which is not always the case with young sales folk, believe me. The process went smoothly and I am a happy camper. And the coffee is great in the fine waiting room!

SMore

Jan 6, 2015

Had an excellent experience with Proctor Honda Service Dept. when I went for my 2014 Honda Odyssey 1st service (oil change and tire rotation). Service advisor (Brian Gorniak) was thorough and professional. Service was completed within 30 minutes and I was notified immediately. Business Development specialist (Joanie Schindler) contacted for post-visit review.

cafernandez

Jan 5, 2015

I made an appointment last week, but when I first arrived I got the sense that the service department was swamped with last minute bookings, however, the service advisor assured me that I would only be looking at an hour and a half wait. Which seems reasonable considering the effort that goes into checking the vehicle. The Honda Multi-Point Inspection was performed on my vehicle and Victor (the Service Advisor) explained the purpose of the A1 Minder and the eventual B Minder. As well as eased my concerns over the need for the service provided.The worked performed was more than satisfactory and I look forward to many miles driving my Honda.The service has quickly become what I expect when at one of your Proctor Dealerships. Thank you

Beautiful Bunny

Dec 4, 2014

Very poor customer service! The guys in the service department was very rude! You would think the amount of money this place charges for a repair, they would have the best customer service but it's the complete opposite. There is no sense of communication and there is a lot of incompetence going on. I would NEVER refer anyone to this place!!!! If you ever want any type of service from this place, please think twice and of course run the other way!!!!!!

jgagnier

Dec 3, 2014

Went to the Proctor Honda service to have my CRV serviced. I walked in and there was a line, but right away the friendly staff was able to get my information and get my car into the shop. I have always been happy with the quality of the service of all Honda dealerships. I am relatively new to the area so I was quite happy to see the same wonderful service I was used to.

Drumrgurl7

Nov 21, 2014

Excellent service and sales- I will definitely be recommending to family and friends.

sarah3333333

Nov 18, 2014

You walk in, and right away you realize their customer service is fantastic, and that you and your automobile are going to be met. Their waiting room is a delight. They are honest and do the best work. Sarah

love-honda

Nov 14, 2014

I have an accord and a civic, and need to maintain them times every year. I know it's always much cheaper for maintenance at firestone, walmart, etc., but I feel more pleasant to do business with Proctor. I tired couple other centers closed to me times, none of their service quality & attitude made me satisfied comparing with proctor honda except for possible cheaper price . Honestly speaking, the most impressive thing is not proctor honda's nice environment but they have an awesome service team: service manger David, adviser Brian , plus, the customer service liaison Kerry Hartley, they always provide you pleasant service. That is why I would rather take longer time driving there and have had my cars be maintained at proctor for years since i moved to Tallahassee. I have also recommended my friends go there for maintenance and/or buying new car when they ask for my suggestion. Of course, It will be better if there is any special discounts for loyal customers for years.

kari.castor

Oct 30, 2014

I showed up during a busy time at Proctor Honda for service on Tuesday morning. Brian told me that it would take about an hour to complete my service. About an hour and 15 minutes later, I asked how much longer and he said it was in the wash now and was very apologetic for it taking "so long". 15 minutes longer than said is nothing to the time it used to take me at Toyota with my old car last year so I was more than okay with it! I appreciated Brian's apologies.When I bought my car, I also prebought my oil changes as well, but the disposal fees were not included in the price that I had paid, causing a less than $5 fee that I would still have to pay, which is slightly annoying just because its $5 I don't want to pay. HOWEVER, the lady at the cashier waived this small fee without me even complaining about it at all, which was so nice! She must have known that I am a poor college student. ;) Thanks Proctor Honda Service!

JeffSoderberg

Oct 27, 2014

I picked up my wife's Pilot on Thursday from the airbag recall installation and parked it at the house. Friday morning I drove it around Tally on a few errands to get ready to leave that afternoon to go to Atlanta for my parents 60th Anniversary. When I was going home I felt the transmission slip a bit. It happened a few times, so when I got home I called Proctor Honda. I was a LITTLE upset, as my wife and I and our two dogs were leaving in an hour. After the initial 'What did you do to our car?' I was put on with Service Manager David Burch. I explained the situation to Dave, and on a super busy Friday afternoon, he said bring my the Pilot and lets flush the trans fluid and see if it works better. I drove over, feeling the slipping more and more as I drove. When I got there, I feared the worst. Dave got in to test drive the Pilot, and I told him it was bad, and that he wouldn't need to leave the parking lot to find out. He got back, and the tech's pulled it right in. A few minutes later, Dave came and walked me to his office so we could talk. Dave made a point to tell me stories about police work and hunting and life. He made a point to make me laugh and relax some. I can't thank him enough for that massive injection of human touch. Then word came. The transmission was gone. It almost never happens in a Honda. Ours was a 2003 with 138K miles on it, never an issue. After getting the replacement cost, I told Dave we would call him on Monday to talk again. My wife and I felt it was better to get a newer Pilot (she loves them), so I drove over and told Dave. He put in touch with Billy Pierini in sales. In a day Billy had us a 2008 Pilot with really low miles, a great offer with trade in on our old Pilot and a fantastic price on the newer one. We bought it a few days later. Everyone at the service desk, from Chuck Gay on down were wonderful, as well as everyone else we encountered. We can't thank David Burch and the fine folks at Proctor Honda enough. This is an outstanding dealership that cares greatly about it's people and they care greatly about you. Don't take my word, drive over and experience it for yourself. You will want to do business with Proctor Honda, I promise!

carriejhenry

Oct 15, 2014

I bought a used Honda odyssey and it had the air bag light on and it stayed on, so after researching it I called the service dept to see if I could bring it in to get checked. They set me up an appt for the following Monday I dropped it off before they opened on my way to work and it was done when I got of at 2. They fixed the problem and since it was a recall on the part they didn't charge me for anything not even the labor and the ran it through the car wash. Thanks!

Romanole

Sep 29, 2014

Proctor is absolutely the best! They blow all local Honda dealerships away. After speaking with Don Monda, he went to work and made everything right.

Philly55

Sep 24, 2014

Each of my service visits if refreshing. There never is any haggling; only informative service and genuine concern for the proper upkeep of my vehicle, which I truly appreciate. The entire staff from intake to payment is warm and welcoming, showing they understand customer relations.

baileyt35

Sep 11, 2014

Sheila greeted me with a smile and promptly took care of my needs. I have been a customer since 1995. I have yet to be disappointed by the top notch service I receive.

sidneyanderson

Sep 11, 2014

I took my car to Proctor Honda to get an oil change and transmission flush. I was told that I didn't need a transmission flush, which instilled trust in the service personnel (Brian Gorniak); I chose to do the flush anyway. Due to the codes my car displayed, the Brian Gorniak also informed me that I needed a brake fluid and coolant flush...both of which I did. I used to think that going to the dealership was more expensive than non-dealers, but Proctor Honda changed my perception. I will continuing going to Proctor Honda!!

blakeswanson13

Sep 4, 2014

The guys over at Proctor, specifically Jacob and Phil are great and do everything they can to make your car buying experience a pleasant one. This is my wife and I's first time buying a new car and they did not push us at all. Jacob even was ready to excuse himself from the first time he came up if we had told him we didn't want any help. That was so much nicer than being hounded the whole time. Phil is the one who walked us through the paperwork and he did a great job explaining everything and seemed to care about us as people. They helped us get everything set up such as the bluetooth for both our phones and make sure we understood all the features of the car. If you're looking for a new car, don't hesitate to head to Proctor and ask for Jacob or Phil.

WhiteheadP

Sep 3, 2014

I came in to have a repair on my air conditioner and worked with Zack Fuller in the service department. He went above my expectations.

debula

Aug 29, 2014

I was traveling to Biloxi, Ms. the weekend of Aug 22 when I experienced AC trouble on Interstate 10 We stopped at Proctor Honda and could have had a more fantastic experience. Starting with the Service adviser Victor Rochad to the service tech. Chuck We were back on the road on a Friday afternoon before 5:30 pm.. Two women in a hot car in August is not a pleasant experience Thank You

missbarnes

Aug 19, 2014

I visited Proctor Honda on 8/15/2014 for an oil change and ended up needing a minor service. Victor Whaley, was very prompt in advising me of my actual service needs and straight forward about my options. Because of his thorough attention to the matter I was able to afford the services that were of immediate necessity and plan financially for services I will need in the near future. As long as they continue to employ honest people such as Victor I will continue to have my vehicle serviced by Proctor Honda!

Grace Ruthann

Aug 12, 2014

I came in for an oil change and to have my tires rotated. I worked with Billy in service and enjoyed my experience with him. He's a very courteous person.

candice.c.smith.96

Aug 1, 2014

This is my 4th Honda I've owned over a 12 year period and the second time I've used Proctor Honda and I will use them from now on! It was the most pleasant experience from the first moment we walked in the door! Everyone from the front desk to she service department executed great customer service and were always pleasant! It's nice to go to a car dealership and not have to deal with your typical "car salesman." Our salesman was Billy Pierini (hope I spelled that right) and he was the BEST! He went out of his way to find me a black Honda Odyssey just so I could see it to better make my decision between the white or the black and he never seemed aggravated with my questions, which I know I had plenty of :) Needless to say I ended up with the black one and couldn't be more happier! Thanks!!

RggS

Jul 23, 2014

I've had various issues with construction debris and my tires. Proctor Honda Service provided excellent service with a cheaper than expected fee. I appreciate the Honda certified technicians working on my car. They are the unexpected extra that brings true value to the life of my vehicle. Thanks Proctor Honda!

dhuewitt

Jul 22, 2014

Very grateful with the Honda dealership service they provide me with on every visit and i will be going back to get my Honda serviced again!

Kevin Dyrland

Jul 15, 2014

I only go here. The website messed up and let me schedule an oil change after 4pm, but Brian Gorniak (who has fantastic facial hair, btw) squeezed me in! Fantastic service, always! I highly recommend. Thanks Proctor Honda Service! -Kevin

Claire Goodhue

Jul 11, 2014

I just moved to Tallahassee from Virginia and knew that my car needed some extra attention. They called me to discuss what needed to be done before they did it. Everyone I spoke with was professional and courteous. I was very pleased with my experience at Proctor Honda and will return in the future.

danielle.jones.7543

Jul 2, 2014

I was very impressed by how easy Proctor Honda made my car buying experience. What is normally a stressful, long, drawn out process, turned out to be pleasant! Our salesman Jason "Jay" Norris was exceptionally professional, not at all pushy, and did an outstanding job in finding the car we wanted, that was also in our price range. He was very patient, and helpful throughout the entire process.By far this is the best car buying experience we have ever had. Very grateful for everyone else who helped in finalizing this decision. I am extremely happy with my purchase and would definitely return to Proctor Honda for any future purchases.

JessicaSpencer

Jun 22, 2014

I purchased a 2013 honda civic from this dealership last July and although it is a good car I would not recommend this dealership to anyone because Harold (the sales rep) pressured me so much and Mike (one of the guys in financing) was not very helpful either with explaining interest rates and giving me time to make a decision. I ended up buying my car at a really high interest rate; I did not get the amount for my trade that I was told I would get by Harold the sales rep. When Harold handed me the keys to my new civic, I drove around the corner and cried. The whole experience made me feel like I had been taken advantage of and I did not feel happy about my purchase. All in all it is a good car and I have taken it to the service shop a few times for oil changes and the service reps and mechanics are all really nice and professional so that is a positive.

rduley

May 30, 2014

Had oil change service when Pilot was new and tire rotation. Had same service performed today with oil change coupon and 15% off tire rotation. When work was completed the bill was for the EXACT same amount. My Pilot only has 13,000 miles on it. In my opinion the coupons are not giving you 1 cent off the work. Also tried to sell me more service than needed at this low mileage. I was very disappointed in the dealership.

bluesdanube

May 9, 2014

I have a 2006 Odyssey and the A/C went caput.The condenser had a hole from road debris. I drove over 45 miles to try Proctor even though another dealership is far closer.I am glad I did.The service writer, Donnie Jones, was extremely helpful as a liason between me and the techs.I was very happy with the diagnosis,speed,and quality of work.I definitely plan on returning for future service needs.

bruce barrett

Apr 26, 2014

i was using the web experience hunting for cars and these guys were hands down the best. they followed up and gave me every courtesy. i have yet to purchase the car iam seeking, but, they are at the top of my list on service and attention alone. the car was well priced and im still doing my research on whether i want this car o another. my main point in doing this review is that ''customer service counts'' and i am happy what i have found and can recommend them to anyone i know. bruce barrett

tellado9

Apr 26, 2014

I bought my 2014 Odyssey without much headache; the sales person met the price i wanted to pay. the price was very comparable to the average paid price for that car by others in the area. I took the car back for routine scheduled service and the work was done so well and quick that i really didn't have time to get comfortable in their waiting area. I was really pleasant to buy my car here.

hope3798

Apr 24, 2014

Although I didn't buy my Honda from Proctor Donnie was awesome in the service department. My next purchase will be from Proctor Honda!!! He made my experience so easy and he was very informative and helpful.

g432j

Apr 21, 2014

i told the salesman from day one that i would be using my own bank for financing. After the salesman spoke with my banker and told my banker where to send the draft to, then the salesman proceeded to tell me i would have to use dealer financing if i wanted to make the deal work. not to mention the vehicle was very over priced, and i was told the information i gathered dealing with local prices for the same model ,year , and milage were wrong.

FrankMeiners

Apr 16, 2014

I was very pleased with the work and service by the adviser. All I had was an oil change and 80,000 mile check up. Keep up the good work.

slip500

Apr 3, 2014

I took my new Honda Accord in for its first oil change and tire rotation. Staff were welcoming and got me in and out during my lunch hour. This was a great help to me as I have little time to make sure the car is properly maintained. Thanks for the great service.

susanch

Mar 20, 2014

I had my car towed to Proctor Honda on Tuesday, March 18th, so it would be there first thing on Wednesday, March 19th. I called PH to ask if that was okay and was assured it would be. I first talked to Katherine and then to Vic. I had several questions and they were so friendly and helpful. Wednesday, before noon, I received a call from Zac, letting me know they had my car done. They had started on it on Tuesday, even though my appointment wasn't until Wednesday morning. Again, every question I had was answered by Zac, quickly and efficiently. When I arrived to pick up my car, Zac walked up and asked if he could help me. When I identified myself, he immediately went and got my paperwork and my key and took me over to the woman who took my money and 'checked me out'. Everything was done so smoothly and efficiently. What a well run organization. I bought my 1998 Honda Civic from Proctor Honda and when I wanted to replace it, I went back to Proctor Honda because of the way they took care of me over the years. When I'm ready to replace my 2007, I'm sure I'll go back to Proctor Honda for my next car.

jmf10d

Mar 12, 2014

Service department and Brian were very helpful. Needed a new battery and they called around Jacksonville Hondas to check and see if my battery was under warranty still. Great job

Digitoog

Mar 6, 2014

Jacob was very helpful, respectful, and genuine. There is more to him than just a car saleman. He helped us navigate the process of buying a car with ease and answered any questions and concerns we had along the way. I would reccomend him to friends and family without any reservations.

mmperryman

Mar 1, 2014

My rating of the service was great because Charles provided updates on my service request and answered my questions about the extended warranty for my car. Also,the service team and cashiers were nice and easy to talk to. Overall, I am very satisfied with my service experience at Proctor Acura.

66jrcarr

Feb 27, 2014

I RECENTLY VISITED PROCTOR HONDA FOR A SERVICE CALL ON MY CRV. THE SERVICE WAS EXCELLENT AS USUAL. I HAVE BEEN A HAPPY CUSTOMER SINCE 2005. THANKS GUYS!!!

vjbell

Feb 27, 2014

I just bought my Honda Civic less than a month ago at Proctor Honda. Noticed that it needed a slight adjustment and brought it in to the Proctor Honda Service Center. Victor Whaley greeted me immediately as I walked in the door. He was incredibly helpful and made sure my service experience was quick and easy. My car is doing great and I will never have to dread getting my car serviced as long as I go to Proctor Honda! EXCEPTIONAL customer service!

bestfriend92

Feb 16, 2014

Jacob was really helpful in the car buying process because I was very overwhelmed and very under-prepared. He only showed me vehicles that fit what I was looking for and he was not pushy at all when I said no to something. He's really personable and easy to get in touch with if you have any questions for him. An awesome person to have on your side when you are feeling a little taken aback by the idea of buying a car. I especially recommend him for first time buyers/searchers. Just ask for Jacob!

Chris61190

Feb 4, 2014

I brought my car in for service in to the Proctor Honda Service center. They bent over backwards for me to help provide a sound experience. I wanted to also mention that Victor is a great asset to their team. He was extremely helpful during the process and created a very high customer service experience.

NicholasH

Feb 3, 2014

Started using this dealership to service my 2006 Honda Ridgeline since moving to Tallahassee, Florida eight years ago. Have always been completely happy with their service and pricing and can honestly say that this has been the best dealership I've ever done business with. Appreciate the "follow-up" afterwards to make sure everything has went well too...

satisfiedcustomer2014

Jan 14, 2014

We had a wonderful experience buying a vehicle at Proctor Honda. Dave Saba showed us exceptional customer service as he took the time to explain all the details about our new 2014 Honda CR-V. He is friendly and easy to work with. The way Proctor Honda and Dave Saba dealt with the purchase was definitely a cut above the rest of the dealerships that we have dealt with! Although we live out of town, coming to Tallahassee and Proctor Honda was worth it and something we would do again if we need to purchase another vehicle.

jholmes1027

Jan 11, 2014

This was by far the best car buying experience I've had. Everyone was friendly and helpful. But above all, my salesperson made the difference. Lauren was knowledgeable, friendly, personally included in the sale, with excellent people skills. She really made this a 5 star experience. The service personnel was great and took care of "all" of my concerns with the vehicle, making me feel confident and safe in driving it. I was given a loaner to use b/c I had an appt to make. The proctor Honda team is awesome. Thanks again.

kristinlilly

Jan 2, 2014

After purchasing my 2012 Honda Accord EX-L from Terri Rutledge and Dave Saba earlier this year at Proctor Honda I thought it couldn't get any better but then I took it I for my first service! My genius Honda told me that it was time for servicing, so I signed on to Proctor's website and scheduled the maintenance online. I arrived the next day at my scheduled time and was greeted warmly and professionally. The super staff at Proctor Honda offered me refreshments and I watched tv and read magazines for a little while. Before I knew it, my car was ready to go, all washed and ready. The service advisor made sure I was comfortable and educated about my car. The price was terrific and I was on my way! A+. Not only would I never buy a car anywhere else, I would never take a car anywhere else for service.

fsu1989

Dec 30, 2013

The rear air-blower was not working properly when the heater was on. Vic quickly took care of the problem in less than an hour. Vic as always provided excellent care when I bring in my Pilot for routine maintenance.

happycustomer56

Dec 28, 2013

Thanks a million to Lauren Courtney. She really knocked herself out for us. She started by getting the info she needed from us so she could locate just the right car, spending all the time we needed to discuss the car and in test driving it, then in securing the best financing. She showed excellent customer service skills through the entire process, and was thorough and patient. If you want to be treated kindly, fairly and professionally, then work with Lauren!

sha1981

Dec 20, 2013

Efficient, timely, customer friendly, customer driven, knows their stuff and definitely A+. They have gained a customer for life/as long as I am living here.

Alarsen001

Dec 17, 2013

Lauren is an excellent corporate representative and salesperson. Lauren is smart, very patience, a good listener with a quick mind and good sense of humor. Lauren was very responsive to my questions as well as very, very courteous and professional. I highly recommend Lauren and congratulate Honda on having her on their sales team.I came here based upon a referral from a Happy Honda customer.

genhalterman

Dec 14, 2013

I have been going to Proctor Honda for service for 17 years and all but one of my experiences have been fantastic. They could write their own lecture for customer service--friendliness, honesty, integrity, reliability, dependability and commitment to giving the customer what they want and need. Thank you again for all that you do Proctor Honda!

sryu222

Dec 12, 2013

I went to Proctor Honda to change my tires. I thought it would take over an hour. But they finishes just within 45 minutes.When it comes to the price, many people thought a dealership has a higher price than other auto shops.But as I compare the price on the website, I found that Proctor Honda offers a very good price if we take the dealership's trustworthiness and service quality into account. Additionally, they changed my tires with the higher quality ones with no additional charge. And you can also use various coupons and promotions that Proctor Honda offers. I also got 10% off. Overall, Excellent!

LindaSchelin

Dec 10, 2013

Brought vehicle in for recall. Very efficient and quick service. They even wash you car when finished. Victor Waley was very courteous, friendly snd explained in detail all that was to be done.

EveCantral

Dec 6, 2013

After migrating from German brands to Honda 2 years ago, I didn't think I could be happier. But to my surprise, the service on my car is an even better experience. Prompt, competent, and gracious, I have always had a pleasant experience in the service department. It is also a lovely place to hang out and have a cup of coffee while you wait...which is never very long!

Fsufutbol

Dec 3, 2013

The service center employees are always very friendly, helpful, and fast! I got my oil changed, tires rotated, and inspection in less than two hours (and this was on a very busy day)! The service department's waiting room is clean and comfortable and the wifi allows me to even get some work done while I wait!

hwgaodealerrater

Dec 2, 2013

Both Lauren and Mike are very helpful and friendly. You don't feel being pushed at all with them, as you would probably experience at many other places with salespersons. Highly recommended.

jimmy.grantham

Nov 26, 2013

As always, I had a great experience at Proctor Honda Service Department. I went in for an oil change, tire rotation and an airbag check. I was in and out in 40 minutes! fast and great service.

ajcmccarter

Nov 8, 2013

I rated the service center "great" because they excelled in each of those categories. I was greeted when I walked in the door, and he even laughed when I said I was there for a "B-12" shot for my Honda Civic. He knew exactly what I meant and went right out to the car to check it and begin processing. I reminded him to wash it, and he said, "Oh, I would do that anyway." We chatted for a minute or two, and then I went over to get coffee and biscotti. In less time than I thought, he came over an announced the car was ready. I told him I needed to run out to the car to see if I had a coupon, and he said to go ahead, he would wait at the desk when I checkout. When I came in, he was there, and everything was about ready for payment. He explained what they did for $223 and then wrote the info in my service book I keep in my car. The young lady who took my payment was very accommodating, and I was out of there in a flash. My car was in tiptop shape.I know this service dept.--after all, this is my second Honda Civic.

EricConklin

Oct 30, 2013

I recently took my Accord in for a routine oil change and as always the service department was excellent. In particular, Brian Gorniak is very friendly and always goes the extra mile. I highly recommend Proctor Honda.

mayc0316

Oct 30, 2013

I have never been more impressed with a customer service team than I am with Proctor Honda. After working in the customer service industry for many years and even working at a local car dealership in town, I have never seen as much compassion and care given. I am treated with so much respect and honesty when I come in, that they make me feel like I own the place. From the sweet cashier to the sales manager, everyone is amazing and genuinely cares about how you're doing and if their work is beyond satisfaction. After being jerked around with car issues for the past few years, it's nice to finally take a deep breath because I've found the perfect place!

MsAdrienne

Oct 29, 2013

My service advisor let me know exactly what my car needed and the informed me about the service my car would need in the near future. And they washed my car! The waiting area is clean, all staff were pleasant and I did not mind waiting.

lcoleman09

Oct 15, 2013

Obie worked with me long distance, made the experience wonderful. He was recommended to me by a friend and I will definitely recommend him!! I couldn't be happier with my car!! Everyone was very nice, we noticed even the customers walking around were smiling and happy! Thank you so much for everything!!!!

Slmedina

Oct 1, 2013

Lauren was great! She was patient and diligent in helping me find the right car in my budget. She was teased by the other salesmen for having the longest sale in history, but they could learn a thing or two about patience from this new, young, salesperson. Ultimately I got a great new car in my budget and I couldn't be happier!

mojosand

Sep 28, 2013

I can tell you that my experience with Philip Beidel was outstanding. He is bright, personable and honest. He treated me with respect and interest. Proctor Honda has a great employee in Philip because he is an exceptional human being. It's evident in how he treats people. The General Sales Manager Steve was also very positive and helpful. You could tell that he knew his business. Not once did I feel pressured during our interactions. It is very refreshing to see that there are people in the car business that are helpful, respectful and straight with folks. Thanks for a great experience at your dealership. I will definitely be back. Philip even called the day after I got the car to see how things were going. Follow up is a good thing. Hey I realize I'm sounding kinda syrup sweet--what can I say!!! One more thing. I was dealing with another major car dealership the day before and they were so pushy and in my face trying to pressure me to buy on the spot that I will not go back. I ran from that seen. Not good.Honda--Keep up what your doing. It works.thanksDavid Breault

VanessaDemeter

Sep 13, 2013

Who knew getting an oil change could be so fun. Thanks for being pet AND people friendly Proctor Subaru. We're being waited on hand and foot and have every comfort we could possibly need....toys, snacks, coffee, computer, car vacuum...a visit with our salesman Tony. Thinking about hanging out here more often just for fun. Also nice that our oil change is free with our lease agreement. Good stuff here at Proctor Subaru! Amazing, genuine service. I'll never be going anywhere else to buy a car or have it taken care of. THANK YOU!

whitneynunn

Sep 12, 2013

This is by far the best experience I've had at a car service shop. I was able to create an early appointment to accommodate my work schedule, and they shuttled me off to work just minutes after dropping off my car for repairs. The moment it was done - just a few hours after dropping it off- I was shuttled back to my car, conveniently during my lunch hour per my request. Everyone was swift, friendly and efficient, and my final price was actually over $50 less than a quote I received from a Honda dealership in another town, which was great.I will most definitely be returning for future services and would highly recommend to anyone with a Honda!

TammyReed

Sep 5, 2013

I can't say enough about Terri Rutledge and Proctor Honda. This was my second Civic from Terri and she is always helpful with no high pressure sales like other sales people. She is knowledgeable about the cars and very professional. Everyone is very helpful and no matter how busy they are, you don't feel neglected for one minute. Terri makes buying a car easy and painless! I will return when I am ready to buy again.Thanks Terri!Tammy Reed

ellis2504

Aug 27, 2013

Service received from the Proctor Service Department was excellent as usual. Staff is always friendly and professional. Everything done to my car was explained and I was given the opportunity to ask any questions that I might have had. Always a pleasure dealing with the service department.

jbrooke86

Aug 20, 2013

My experience from day one with Proctor Honda has been more than pleasant. They are super fast and extremely friendly. They make taking my car in for service a painless and easy task. Rocky Harrell is my favorite Service Director and always makes sure I'm taken care of.

bgladwin

Aug 16, 2013

I have never received a less than stellar experience when taking one of my 4 Honda vehicles (Accord, Civics and CRV) in for service, and the most recent visit was no different. I received timely service, full disclosure and discussion of service needs and advice for future action (if and when necessary). Though offered a ride to work in the courtesy van, I remained at the dealership working at the convenient work spaces set up for computer use, reading and making notes for later use at work. Like my own little office away from the office! My vehicle was ready when advised it would be, no excuses and no extra hidden charges. As always Proctor Honda delivered.

RoselleP

Aug 13, 2013

We bought a used 2002 Civic here several years ago for my daughter. It has always been serviced at Proctor Honda and I could not have been more pleased. I bought a new Accord in 2010 (Thomas 'Obie' Oberman) and have had the same experience with it. Brian Gorniak has been extremely helpful and informative about all the service performed. I trust this dealership, both sales and service departments, and that is the most important factor for me. Everyone associated with the dealership is courteous, professional and extremely helpful.

dlyn215

Aug 7, 2013

I have to say that the waiting area to have service done to the vehicles is very nice. This is important as sometimes it take more than an hour depending on what is done and how busy they are. The service providers are very friendly and they do see to it that you have internet if needed or anything else you need. Since the waiting area was rather comfortable, I did not mind taking my dear friend there while she was visiting from VA. What is important to me, great service, comfortable waiting area and politeness of service staff. They had it all.

DLK32303

Aug 1, 2013

Very nice folks who treat you like a valued customer. There are probably cheaper places in town, but I know I can trust the quality of work at Proctor Honda, so I give them my business.

waas01

Aug 1, 2013

My wife and I have been dealing with Proctor Honda for more than 15 years, and we have found both sales and service to be the best automotive experience we have ever had. For my most recent visit, I once again found the staff extremely helpful; I know several of the service department employees on a first-name basis. This can't be said about very many businesses. I would enthusiastically recommend Proctor Honda to anyone looking for a great product who wants to work with great people who truly appreciate the importance of helping customers.

brewsky

Jul 31, 2013

My service experiences with Proctor Honda have always been positive and yesterday was no exception. Victor was patient while I explained the various problems I was experiencing, then clearly explained what would be needed to accurately assess the extent of the problem and the cost of the assessment. In a very short time, he delivered the results and the cost of the resolution, which was surprisingly reasonable. With Victor's guidance, I was also able to fix another long-standing issue for the cost of parts only, which was a bonus. I cannot say enough about the quality of the staff at Proctor Honda.

rrs2616

Jul 24, 2013

The experience of purchasing this honda odyssey was fantastic, Kobe was so friendly and knowledgable about the vehicle. He get us the vehicle we wanted, with the price we wanted, what more could you want.

LoveThemNoles

Jul 18, 2013

I recently purchased a Honda Accord from Proctor Honda and I must say that this was by far the BEST experience I have EVER had. My parents purchased a Honda Civic from Kobe Pigott within the past year and RAVED about how wonderful he was. Not long after I was T-Boned and was fortunately pointed in his direction to purchase a new car. Kobe went above and beyond any expectations that I thought I had a surpassed them all. He was extremely friendly, VERY helpful and was always enthusiastic about helping me find the perfect car for me. He offered ideas and gave very good information. He was able to answer all of my questions with knowledge and guidance. He always followed through and reported back promptly. As I tried very hard to patiently deal with the insurance company and credit union. Numerous events happened during this 2 week process and Kobe and the rest of the Proctor Honda team attuned and did everything and MORE to get me in the car I wanted. I encourage anyone looking for a new car to go see Kobe at Proctor Honda I promise you wont be disappointed. His customer service is beyond EXCEPTIONAL!

hdfollis2512

Jul 17, 2013

My Subaru Forester is 10 years old. Proctor Subaru has been very helpful in maintaining my car, diagnosing problems, and offering helpful advice. Due to the age of the car, I have had two major services completed, both at Proctor Subaru. Jim Lutz has been very helpful and kind. When I had a leaking head gasket that required a lengthy service period, he provided me with a loaner car free of charge. He even put me in touch with someone to refinish my headlights and fix my upholstery tear. Thanks to Jim and Proctor Subaru, my car is in excellent shape.

ramsgal85

Jul 17, 2013

The Proctor Honda Service Department takes great care of customers. Rocky, the service advisor who helped me, offered specific information, answered my questions in a knowledgeable and courteous manner, and helped me make an informed decision. I trust the information and the guidance provided by the members of the Proctor Honda Service Department, and I recommend them for your car service needs.

Varn1

Jul 17, 2013

Everything was outstanding. I appreciated the professionalism, the courtesy and the overall customer service that was provided. Rocky was great! Deloris at the receptionist desk was also first class. The snack bar provided is as good as some small snack shops around town. Good quality snacks and fantastic drinks. Thanks for your good service. Fred

hmartinteacher

Jul 8, 2013

I moved to Tallahassee a year ago and have used Proctor Honda for all my CRV service needs. They are always so friendly and you don't have to wait long. A real plus when you have children and need to get work done quickly. I highly recommend Proctor Honda for all your auto needs!

RCarlin

Jul 8, 2013

My experience at Proctor Honda Service was, once again, just fine! The staff is very nice and courteous. The work was, once again, done quickly, and the waiting area is actually very nice! Not a bad place to hang out. Keep up the good work!

HondaHappy1000

Jul 5, 2013

As someone who holds on to their car for a long time, finding a good quality vehicle that will stand the test of time is very important to me. I knew I could get a quality product with Honda, but what made the buying experience even better was the quality of service I received at Proctor Honda. Jacob Moreno seemed genuinely interested in putting me in a car that suited me. He was professional, polite, and efficient, and I found it to be a no-pressure environment. After having my car for almost a month, I can say that I feel as good (if not better!) about my purchase as I did a month ago. You can't go wrong with a Honda, and you can't go wrong with Proctor Honda.

nicolemday

Jul 5, 2013

I went to Proctor to look at cars to get a general feel for what I was interested in, and this dealership was the most inviting and helpful of all that I visited in Tallahassee. The salesperson, Jacob, was phenomenal. He helped me narrow down my search to the best fit for me and brought around two great cars for me to drive around the lot. Jacob was informative without being the least bit pushy. I had a great experience at Proctor Honda and would definitely return to Jacob for my next Honda purchase. Thank you!

55stine1

Jun 28, 2013

I am writing to compliment the members of the Proctor Honda front desk service team. I am pleased that I always receive outstanding service the minute that I enter the door. I have been bringing my 2008 Honda Pilot for service since I bought it from Proctor in 2008 and I have never had a bad experience. Your team is very professional, courteous and competent and go out of their way to provide excellent customer service. I especially want to thank Victor Whaley, whom I have had the most contact and Brian Gorniak, with whom I had my most recent interaction. Both of these young men are an asset and enhance your company image. Please let them know that customers appreciate them. My daughter has a Honda and lives in Ellenwood, GA. She schedules some of her visits to Tallahassee around her car maintenance needs so that she can get service at Proctor Honda. Her first experience at a Honda dealership in Georgia was less than satisfactory. Earnestine P. Fordearnief2000atyahoo.com

Dhaena69

Jun 25, 2013

Proctor Honda of Tallahassee has provided me with excellent customer service starting with my first Honda vehicle purchase in 1994. The service department staff is knowledgeable and courteous.

JMG11w

Jun 21, 2013

The personal service providers at the Proctor Honda Service center always present a clear, no-nonsense description of recommended service and price. On my last appointment I had my front brakes replaced. The recommendation for brake replacement was well-explained and I had actually been given notice of the need on my previous visit with a true estimate of the cost.

RHenley

Jun 21, 2013

Tony in service assisted me and did an excellent job of communicating what I wanted, as the work was done exactly as requested. Excellent service by friendly service staff.

dfcleve

Jun 14, 2013

My experience at Proctor Honda was EXCELLENT. Dave Saba was phenomenal to work with from start to finish. As a 64 year old, and not technologically inclined, Dave took the time to explain every detail and question I had regarding my new Accord, the navigation, bells and whistles, and yes, even the radio! He is incredibly congenial and easy to work with! Furthermore, Proctor Honda is a warm and inviting dealership. From sales to service, my family was greeted by multiple employees, offered complimentary water, coffee and snacks, and even welcomed into a well-equipped playroom for my grandson. Although we live in Georgia, coming to Tallahassee to Proctor Honda is worth it! It's no wonder we keep coming back to purchase all our vehicles from Dave and Proctor! Thanks for a great experience, yet again!!!

whyforareview

May 21, 2013

I just purchased my first Honda and the friendly people at this dealership were a big reason why. I worked with Jacob Moreno and he was polite, respectful, positive and informed. The staff were very low pressure and seemed to sincerely want to help me find a vehicle that suited my family's needs. I have also been impressed by their service department, who are informed, upfront with costs and follow through with their commitments.Kudos Proctor!

JunoGHonk

May 18, 2013

Just purchased my second car from Proctor and was very pleased with both transactions. Billy Pierini is a fantastic person to work with - he's honest, helpful, down-to-earth and non pushy. I have also had great experiences with their service department. If you're in the market for a Honda, or just a great car at a fair price, stop by Proctor and ask for Billy.

TheDish

May 9, 2013

I really enjoy the prompt and courteous service I get when I go to Proctor Honda.I have been a client for years now and just wanted to say Thank You and that I Appreciate the Customer Service I am greeted with when I arrive at Proctor Honda. They aren't called the best for no reason! : )I don't trust my Honda's to just anyone so, knowing I can trust The Service Team at Proctor Honda eases my mind.So again, THANK YOU PROCTOR HONDA SERVICE DEPARTMENT, YOUR AWESOME!!

tesalol79

May 8, 2013

I just wanted to write a few words to say Thank You So Much! to the Service Department at Proctor Honda in Tallahassee. My husband James and I have been coming to Proctor Honda for several years now (since 2003 as matter of fact) and it's due to the wonderful customer service and the Quality of the work they have performed. I am always greeted with a smile when I come through the door and Vic; along with all the other Service Deportment Reps are ready to assist me. It just makes my day and makes me feel my vehicles needs are important. I have never had a bad experience with Proctor Honda and myself as well as my husband will be Loyal Clients of Proctor Honda; as long as their doors are open. For Customer Service I would give them "10" as I have always been treated with respect and actually felt the Service Department cared about my safety. I love my Honda's (2002 Honda Accord- 2007 Honda CRV-EXL) and I wouldn't trust them to be taking care of by anyone but the Proctor Honda Service Department. I am a regular person and no I didn't get paid to write a review; I just like giving "Credit" where "Credit" is due. So once again Thank You Proctor Honda; you guys are the Best and I would definitely Recommend your Service Department to anyone who wants Quality service with a smile!! Sincerely, James and Patricia KellerTallahassee, Florida

SarahCowherd

May 1, 2013

Proctor Honda has always been very helpful and done what they could to help me - whether that is with service, recommending a body repair shop, whatever I need. That is why I have remained a customer with them since I bought my car in 2008. Thanks, Proctor Honda!

samanthatyler

Apr 24, 2013

Always great customer service at Proctor Honda. Sometimes, car repairs are just plain expensive, but having some smiling faces to break the bad news to you helps. The repair was quick, they promptly called to talk about the repairs, and were patient explaining things. The shuttle service allowed me to take care of the repair on short notice without missing any work or inconveniencing friends for a ride.

Msouthall

Apr 17, 2013

I always take my new CRV to Honda for service. I can make my appointment online! The Proctor Honda team is always friendly and helpful!

machdocs

Apr 12, 2013

Had a great experience in the service department- new battery kept going dead and they found a faulty AC relay all on a Saturday so didn't have to miss any work. And for a very reasonable price- Thanks!

LauraAshley1

Apr 9, 2013

I had to bring my car in twice in two weeks time; once because my car battery died right around the corner (luckily) from the Honda Service Department and then because the button to make my shifter work fell out. Both times I basically had to show up with little to no notice and the service department did not act bothered by my sudden appearance on their busy schedule. Everyone I had contact with was courteous, quick and helpful. I was very pleased with my experience.

RggS

Apr 2, 2013

Great service and they finished sooner than expected! I went in for an oil change during the middle of the week before noon at Proctor Honda. The waiting room was moderately full and they still managed to perform ahead of schedule!

jwoodard14

Mar 28, 2013

I have purchased 3 cars over the last several years, all from different dealers. This experience was by far the most pleasant. Thomas "Obie" Oberman was great to work with through the entire process. Obie is very knowledgeable of his products and provides excellent customer service. The whole process went as smooth as possible because Obie was so organized. I would highly recommend Obie to anyone that may be looking for a Honda. By the way, I decided on the 2013 Honda Accord and love it so far.

prawling

Mar 28, 2013

The members of the service department are always efficient and friendly. They give good advice, do all and only the work required, and I've never had any problems with the work they've done. And the waiting room is excellent!

rbardill

Mar 22, 2013

I appreciate every much Proctor Honda Service for the following reasons. Quality of service is great. Service people are friendly and seem to be competant at their job.Repair work was done in a timely manner. Waiting area is excellent!!!

cctally

Mar 21, 2013

Appreciate your follow-up. The service work on my son's Honda Prelude has been handled in a complete top-notch fashion by the Honda service team. Don Monda, the service manager personally steeped in to help solve the pesky repair delimna. It's one that has to do with the SRS system with his car. And, as you likely know, when it comes to the SRS components (possibly the airbag itself), it's an item that's very expensive to replace in an older model car. So far the service work that was performed yesterday seems to have remedied the issue. I've called an left a message with Don regarding status. Also, if something goes wrong again, we know what the next affordable step will be in terms of the fix. A huge thanks to Don M. for handling this issue more so in a personal and carring fashion as we've come to expect from the Proctor's Dealerships over the years and not just as another customer that you may not have seen as many times as you've seen us. The Honda / Acura is the brand we've complely come to trust as a family. Keeping in mind, the Ex drives a Pilot, my daughetr an Accord, myself an MDX and my son's ''baby'' mint blue Prelude - SH.

Cmichelson57

Mar 16, 2013

I was thinking about trading my Sonata for a Honda CRV. I owned a CRV for 10 years prior to buying the Sonata. I missed having the height of an SUV and the cargo space. A friend introduced me to Tony Bellomio at proctor Acura. I told Tony what I wanted to do and he found the perfect vehicle for me at Proctor Honda. I drove the vehicle on Tuesday, bought the CRV on Wednesday and picked it up on Thursday. This was the fastest and easiest car purchase I ever had. Tony is extremely professional and had all the paperwork ready when I came in to sign the papers. I was done in 15 minutes. Tony made sure the vehicle was detailed before I took possession. I would definitely recommend Tony to anyone looking for an Acura or other vehicles handled by the Proctor dealerships.

myherogizmo

Mar 14, 2013

Recently I took my car into the Honda Service center at Proctor Honda to have some oil leaks fixed. I the weekend prior and was routed promptly to a service representative who quickly communicated to me when I could come in and scheduled my appointment. I was very happy with the service and work they did. My main contact after dropping my car off was Rocky who updated me on the status of my car and the recommended fixes as well as the level of necessity each problem had - whether it could or couldn't wait. Rocky gave me an estimated time of when my car would be ready and before that time arrived he called me to let me know it was ready to be picked up. I appreciate accurate estimates and prompt communication - he made it clear through his actions that he valued my time as a customer.When I went to pick up my car I was greeted quickly and was escorted to the cashier with my paperwork. The cashier (whose name I wish I could remember) was great also - she was friendly, helpful, and efficient. My experience was great and I'm happy to have been a customer of theirs for many years now.

krynski72

Feb 20, 2013

From start to finish, my experience with Proctor Honda Service couldn't have been better. Making my appointment online was very easy, and they did have my information in their system when I got there. Rocky was my service guy, and he was very polite and courteous, and made sure to take care of my car needs. Even called to let me know when my car was ready and made sure to have shuttle service arranged for me. Billy, the courtesy shuttle driver, is always very courteous and on time. I got a 90,000 mile servicing done, and didn't miss a beat in my day.

colleenbarton42

Feb 11, 2013

I arrive early and have the option of waiting or being given a ride. I am given an estimate of time to wait and it has always been extremely accurate. There is always fresh coffee and magazines should I choose to take advantage of them. My customer service rep. noticed that I was being billed for a service not needed and he quickly removed the charge. I would not have known the difference. Am extremely pleased with the service at Proctor Honda and will most likely purchase my next vehicle from them.

Harry Carson

Feb 4, 2013

The service department at Proctor Honda is outstanding. Brian Gorniak did a great job of taking care of my car issue and my service experience was excellent. The customer waiting area is 1st class as is the entire Proctor dealership.

bgladwin

Jan 24, 2013

I have been a solid loyal supporter of Proctor Honda for 15 years, and during that time I have never been disappointed in service or sales. Recent emergency service was no different. I had car trouble, AAA delivered the vehicle around 11:00 and it was fully checked out and issue resolved with me getting the vehicle by 5:15.

Laceyrob

Jan 22, 2013

The fastest easiest car buying experience I have ever had. Very straight forward and honest. There was no back and forth haggling they met me at my bottom line and then some. I will always choose Proctor Honda over any Honda Dealership in the Southeast!

larryhinsley

Jan 16, 2013

My IMA dashboard light came on so I took the car to Proctor Honda Service Department. The problem was the IMA battery, which is a very expensive part. Brian took the time to check and see if the item was still under warranty, and surprisingly it was. This saved me $3500.Everyone there, including Billy the shuttle driver, was helpful and courteous. The entire experience was just great. We have bought at least three vehicles from Proctor and I expect we will be back when we need another.

Angela Graham

Nov 30, 2012

My first experience with Proctor Honda was wonderful thanks to Obie Oberman. I did not go in to buy a car but after working with Obie and the great customer I could not resist. Love my new 2013 Honda Accord. Thanks Obie!Angela G

grayborn1

Nov 9, 2012

I had a recall on my vehicle and called Proctor Honda and scheduled an appointment to have the work done. When I arrived, I had just missed the shuttle to take me to work, so they called and asked him to come back. I virtually had zero wait time, he came right back for me. My service leader, Rocky Harrell, has been helping me for years, and is always professional, courteous and honest. I would recommend him to anyone! The recall fixed the problem I was having with my van and so far, it has been running great. It was a very pleasant experience, as always!

juliaclaypool

Nov 5, 2012

My experience at the Proctor Honda Service department was phenomenal. They were prompt and courteous, coming to assist me right away. All I had to do was drop my car off and within just an hour they had my diagnosis and the estimate for repairs. I approved the repairs and they had my car ready for me unbelievably quickly. My car is running like new and I couldn't be more pleased. I bought my car from Proctor Honda 5 years ago and have always enjoyed their professional and welcoming environment. I know my Honda will last me many more years and its great to know that the Proctor team will always be there to take care of me.

skootermac

Nov 5, 2012

I bought my Subaru Impreza from Proctor Subaru a few weeks ago and couldn't have been happier with the service I received. I was looking for a car to replace my Honda Fit which was totalled in an accident. I had it narrowed down to a few makes/models but the knowledge, service, and positive approach by Ron Modzelweski added to the quality of Subaru overall sold me on the Impreza. My experience throughout the entire sales process was nothing but positive. I would highly recommend Proctor Subaru to anyone looking for a new car.I have also had 2 great experiences with the Service Department at Proctor. One to pick up and have installed a few accessories, the other to repair a tire after a nail punctured it. Jim Lutz, the Service Manager, was a delight to work with. Jim makes it easy to arrange service appointments and both appointments went quickly and smoothly. I appreciate the hospitality of the Service Department and the attention I received as an individual customer, not just another person in a line.

favors2020

Nov 2, 2012

I received excellent service when I dropped my car off for an oil change and to get some new light bulbs. Brian Gorniak greeted me as soon as I pulled up around 7:45 AM. He quickly and efficiently took my information. I took the shuttle to work and before 10:00 AM everything was completed and Billy (the shuttle guy) promptly picked me back up free of charge to retrieve my vehicle. Thank you Proctor Honda for making it easy and affordable for single working women to have maintenance done on their vehicles!

KennyStavely

Oct 31, 2012

I wanted to take a minute to tell everyone at Proctor Honda the same thing I am telling everyone else. This was the third time my wife and I dealt with Proctor Honda over the past 15 years. This was the second time we dealt with Mary Smith. While all three times have been pleasurable experiences, both times we have dealt with Mary have felt more personal. I believe it was in 1997 that we purchased a 1996 Honda Accord from Proctor through Mary. At that time, my wife and I were short on time and Mary delivered the car to us. We had all three previously met at Proctor but were undecided about the purchase. Later, when my wife was sure, I called Mary but explained I did not know when we could get back to Tallahassee from Bainbridge. She was very helpful and drove the car to us. We had exchanged the usual small talk on all the visits but didnt think much of it.This past weekend, my wife and I found ourselves back at Proctor looking at the new 2013 Accord EXL. Mary promptly joined us and amazingly asked about out two daughters that are now grown and married. After we talked, Mary began to impress us with her knowledge of Hondas fine 2013 Accord. By the time Mary reviewed all the latest advances both in technology and comfort, we were sold. We didnt feel the need to re-visit any of the other dealerships. My wife and I are probably the worst car shoppers there are, as we are both quite indecisive. Mary was very patient, helpful and informative. After we finally closed the deal, my wife and I thanked Mary and left with our new 2013 Accord EXL. Before we could get to the restaurant where my wife and I were going to celebrate our new purchase, Mary called to tell us we had left our garage door opener in our old car.Mary insisted she would bring it to the restaurant where we were, and she did. Yesterday, my wife realized we left our pack of CDs, ( in a black bag, the same color as the mats) in our old car under the seat. Of course we called Mary and she promptly retrieved the CDs and stored them in her office. We continually receive patient, personal, genuine service from Mary.We both believe that she represents the Mission Statement of Proctor Honda.The combination of personal, professional and knowledgeable service from Mary, along with the follow up extended service from the service department of Proctor Honda is the reason we are a third time customer. I usually handle the chore of taking the car to get any and all service work done.My wife is returning this Saturday to have the trunk spoiler and mud guards installed. I do not feel it necessary for me to be there. If the service department provides the same level of service as Mary, I know everything will be done professionally.We are fortunate to have Proctor Honda in this area and Proctor Honda is fortunate to have Mary Smith as part of their team.Sincerely Kenny StavelyThird time customerBainbridge, Georgia

thestogs

Oct 30, 2012

Entire experience was professional, smooth and enjoyable. Abel did a good job, was friendly and thorough. My care was ready when expected and the entire transaction smooth.

tgouldy

Oct 26, 2012

We found the '09 Mustang Convertible on autotrader.com and worked with Obie. We live in Pennsylvania and we are serious Mustang collectors so we put Obie through the paces. Of course I had to know everything and the photos on-line were not enough. Obie graciously provided everything I asked for and more. He contacted the previous owner and found the top boot and extra set of keys. He sent to me an email copy of the original window sticker and numerous photos from every angle, including the engine compartment and trunk. It was a little scary purchasing a vehicle from afer, but when we finally arrived at Proctor Honda, the car was everything Obie said it was and more. He guided us through all of the paperwork and sent us on our way in only 1.5 hours - - awesome! I joked with Obie that now he is a Generation 4 Mustang expert:-)Thanks for a good deal and experience.Regards,Tom & Donna GouldyMontoursville, PAtomdonna8atverizon.net

beaabea

Oct 24, 2012

I have done business with several auto service centers in Tallahassee and Proctor Honda has, by far, provided the best experience. The work performed on my vehicle is always of good quality and their customer service personnel are attentive and willing to answer any of your questions. Also, the waiting area is very comfortable. There are beverages and snacks provided as refreshments, as well as a spacious seating area and workstations with power outlets if you want to get some work done on your laptop.

JeffFortier

Oct 24, 2012

This is the 3rd vehicle which I have purchased from Proctor Honda and have a excellent experience each time. The staff has been friendly and professional during each purchase.

jgrooms

Oct 18, 2012

Another great service experience at Proctor Honda; 80,000 miles and counting. Thanks to Victor, Duke, and the rest of the guys at Proctor for the fast, friendly service!

marybethrevell

Oct 11, 2012

I originally purchased my car from Proctor Honda, and have continuously had it serviced there. My latest visit was at the Proctor Honda service department to have my 100,000 mile service. As you can imagine the 100k mark is a scary one, but I know that Proctor Honda has taken great care of my car, and I plan on driving it for a lot longer. This particular service went just as smooth as all the others, I was promptly attended to, and all my questions answered. Just as always, I had a professional and courteous experiences. The service was finished in a timely manner, and I was back on my way, with this visit being nothing but enjoyable. I have never had any problems with the Proctor company and believe that I never will. I hav eonly good things to say about Proctor Honda, and wouls strongly recommend this company to anyone.

mg71319

Oct 4, 2012

I have gotten in the habit of taking all of my vehicles to Proctor Honda because of the competent service department. Everything about it is very professional and easy. It may cost a bit more than an independent mechanic...but the benefits outweigh the cost. Victor is always very polite and give me an honest breakdown of what the tech finds going on with the car. I also appreciate the comfortable waiting are. I am able to carry on my busines at one of the desks and enjoy coffee as well.Nice to do business with

pumpkinindia

Oct 4, 2012

I came in to see about my battery starter and it turned out that i needed a new battery that was covered under warranty but not covered under me. Because of this there was a lot of back and fourth between Protor Honda and Anderson Honda in MAryland where I brought my car. Even though the turn out was not quite what I expected, Tony Badia was excellent. He was patient, understanding, and still tried to the best of his ability to get me the satisfaction I deserved.

RggS

Oct 4, 2012

When Tony Badia at the express service counter came over to talk to me, I thought I was going to miss class because of my walk in service request. He assured me that he would be able to get me out of the waiting room on time. The team work of the service department, the technicians, and the service support department was working as well as my Honda was after I drove off to class... on time. Excellent job Tony Badia and Proctor Honda, I'm happy that Proctor Honda is my service department.

2k00l

Aug 29, 2012

I rate my visit as excellent because Mr. Victor Whaley made my visit extra special. While I was waiting, Mr. Whaley advised me that my wait would be alittle over an hour, I told him I had no problem with that because I was in search of another vehicle for my daughter. Mr. Whaley went above and beyond the call of duty. He took me to sales car area and introduced me to Doug. We have been through a lot the last past 2 weeks with our daughter's accident and total loss of her 03 honda. The compassion Mr. Whaley gave made me feel right at home. He is to be commended and a monetary token of appreciation would be great too. I will always return a happy customer as long as you keep employees such as Mr. Whaley.

lblaszczyk

Aug 27, 2012

Proctor Honda is the Only dealership I have ever worked with that left me with a positive feeling. The entire process was no-nonsense and hassle free start to finish. I have purchased 2 cars from Mary Smith, both new and used, and was taken care of expertly. For my second purchase my situation left me with only 60 minutes to go from start to end of the signing process and both Mary and financing completed the process with no additional sales pressure, and on time. Proctor is the Only Honda dealership I will purchase from after negative experiences elsewhere. Proctor Honda is honestly the only dealership I have stepped foot on where I do not feel as though I will be taken advantage on from every angle, and that is genuinely appreciated.

shemeryck

Aug 9, 2012

I am a first-time Honda owner, and this was my first experience with Proctor Honda. To begin with, I was pleased to find that my time was treated with great respect. I arrived when the doors opened at 7:30, and I had to be at work by 8:30. I was greeted almost immediately by Zachary Fuller, who processed all the information within just a few minutes, and I was out the door a few minutes later in the shuttle. The driver, Billy, had me to work by 8:25. He was also kind enough to wait until the end of the day to pick me back up, so that I would miss as little work as possible. Upon my return, Zachary explained everything I needed to know thoroughly, and very patiently answered all my questions. I then paid my bill and was back on the road in no time. I was pleased, and impressed, by the overall courtesy and professionalism displayed by everyone I encountered. I rated the pricing as "good" only because I haven't researched the competitor's prices, so I don't really know how they compare. But my bill was well within, and even slightly below, my expectations, so I was pleased about that. Everything else was just great and I will certainly bring my Civic back for future servicing.

Engineer

Aug 6, 2012

I recently need to buy a car in a hurry because I hit a deer on my way to work.After briefly checking Cars.com and other websites, I selected Honda because Proctor Honda was closest from home and I owned Toyota that hit the deer and Honda is just as popular as Toyota and I believe both make good quality cars. At Proctor Honda, Doug Clifford saw us,my wife and me, walking into the dealership, opened door and greeted us inviting for refreshment and conversation started for our situation. My wife wanted leather seats and rather large car. It lead to viewing a Odyssey EX-L and I test drove with Doug and my wife together. I like the roominess and quiet inside and the car handling. Proctor just unloaded 5 Odysseys with plastic wrap still on. One had leather seats and the exterior color(polished metal) was very apealing to us. We told Doug we will visit other car dealers and let them know later. We had firm price with discounts subtracted and signed from Proctor on hand. For the next few days my grown up childrens researched internet about Odyssey including price comparison nearby dealers. My son acting on our benefit negotiated further and loewered several thousant dollars more on phone and we went back to Proctor two days after we first met Doug and drove the Odyssey van home. We were overjoyed what we ended up getting. Doug still leaves messages how we are doing and even sent us can of cookies. It was a very pleasant experience we like to repeat in the future.

bdsouza

Aug 1, 2012

This is our second Honda and we have always used Proctor Honda Service for all car service needs. The staff are attentive, polite and friendly. The over all atmosphere at Proctor Honda is very customer friendly.

cwomack

Aug 1, 2012

Service was completed in a very quick and timely manner, and all employees I worked with were very professional, friendly, and courteous! We will absolutely return for future service needs.

kcorbin2004

Jul 27, 2012

LOVE my accord. Had it 3 years now. great service. great follow up. will never use another dealership. ever!! Terri Rutlege was very fair and easy to work with. Three years later she is still checking in with me from time to time to be sure that I am satisfied. This NEVER happened when I bought my car elsewhere in the past.

cptesta

Jul 26, 2012

My wife and I over the years have done business and owned several Honda's and Acura's in Los Angeles. Great cars and great service!. I am pleased to report that my recent visit to Proctor Honda's Service Department also went very well. Honda is very smart indeed to breed brand loyalty through not just good sales but also excellent after-sales service. Paul Testa

kitelines

Jul 26, 2012

Always get great service. Oil change or repair. Never any probles with this dealership. All workers are friendly and helpful. Would recommed to any one. End.

mandy.van

Jul 25, 2012

I have purchased my last four vehicles from Proctor Honda, and I cannot say enough good things about them. All four cars were used, but each one lasted me a very long time. The service department has always been great - Rocky and Zach answer any questions I have in layman's terms. I also appreciate that they give realistic estimates about the amount of time each service will take.Billy Pierini is the sales rep I've worked with the most, and I really appreciate his help. He's a no-pressure kind of guy who makes it easy to look around and not get overwhelmed or stressed by the decision-making process. Billy also always takes the time to stop and say hello and make sure the car is still doing well when he sees me in the service department.Beyond all of that, I have to say that the team at Proctor were the biggest help I could have possibly had when my last Accord was totaled when someone ran a red light and hit me. They walked me through the process of what to expect from my insurance company and hers, and they provided me with ample documentation regarding the value of my car to make sure I got fair compensation to replace it. Their knowledge of my car and of the claims process was invaluable.There's not another dealership anywhere that I can imagine purchasing a car from. I trust Proctor to take care of me and ensure that I get a good, fair deal.

lucylund

Jul 24, 2012

I have been going to Proctor Honda since estimated 1997 with my Honda Civic and have continuously received excellent customer service everytime. My current vehicle is a 2000 Honda CRV, 12 years old, and running great due to the quality of service and maintenance work Proctor Honda continuously provides. The service personnel are always polite, helpful, and extremely focused on ensuring the customer is always satisfied with their service. The waiting area is very comfortable. Thank YouBrenda Lundberg

sha0381

Jul 23, 2012

Great Service, Great People. I enjoy my service visits, as they make sure you are comfortable and very people oriented. More like a family setting.

jknill

Jul 21, 2012

David was very courteous and a pleasure to deal with. I would highly recommend anyone looking to buy a used Honda to speak with David.

billliddy

Jul 19, 2012

We have had excellent service at Proctor Honda. We appreciate the affordability of maintenance services and the honesty of everyone we have dealt with. These people are very professional and friendly. Appointments do not have to be made and we have never waited more than 45 minutes for any service. Taking our car in for service at Proctor Honda has always been a pleasure!

wvceagle

Jul 16, 2012

By far, the best car buying experience I've ever had. Please, please, if you are thinking of purchasing a new or good used car, give Proctor Honda the chance to prove to you why I believe they are the best in Tallahassee.

bradleybynum

Jul 15, 2012

I RECENTLY PURCHASED A 2012 CRV FROM PROCTOR HONDA AND I WAS DUE FOR MY FIRST SERVICE at 6,300 MILES. I HAD AN OUTSTANDING EXPERIENCE WITH THE SERVICE SIDE OF THE DEALERSHIP AS I DID THE SALES SIDE. EXTREMELY REASONABLE AND VERY COURTEOUS STAFF. MY CAR WAS IN ANS OUT IN LESS THAN 45 MIN. NO APPOINTMENT WAS MADE ADN I WAS IN AND OUT.

silverwinger

Jul 13, 2012

I first contacted Proctor by email. Obie responded within 30 minutes and I made an appointment for the following day.Very easy and positive purchase unlike my local GA dealer.

sarahnoelturner

Jul 12, 2012

Buying my first car from Bill at Proctor Honda was absolutely fabulous- the whole team listened to what I wanted, didn't try to oversell me, and really made me feel comfortable about my decision. Bonus- the experience didn't totally wipe out my wallet. Bill (our salesperson) was attentive, knowledgeable, and helpful. The finance department went above and beyond to help me get a great interest rate. I was concerned that being a new car owner would be stressful and time consuming- I am happy to say it was anything but. I would highly recommend using Proctor Honda, and will certainly re-use them in the future. They are respectful, kind, and all around nice people.

landisfred

Jul 11, 2012

I was welcomed with open arms and received the care and attention I needed to maintain optimum performance with my vehicle. Stuart Williams was my salesman and he has gained my respect and trust.

lynnseiler

Jul 11, 2012

I love Proctor Honda! I have leased 4 cars from Mike Grindberg of Proctor Honda and was always extremely satisfied with Mike's professional and caring demeanor each time I worked with him. Mike always goes the extra mile to make sure I had the car I needed/wanted; he was especially helpful during the lease finance negotiations. One of the best things about owning a Honda is how little maintenance they need. You can drive for miles and miles before you need to get an oil change. I have gone into the service department sometimes 2 and 3 times before they say I actually need to change the oil in my car. This cuts down on the amount of upkeep Honda's need. The service department is wonderful, especially Duke Chen!! They are all pleasant, professional and very quick. They always finish servicing my car in less time then they had expected to take, sometimes in as little as 15 to 20 minutes. The dealership keeps snacks drinks/coffee for their guests. Working with the sales and service staff at Proctor Honda is always a pleasant experience. I recommend them highly!

mbanole03

Jul 10, 2012

I have been dealing with Proctor for over 10 years, either through purchasing new or used cars or servicing my Hondas. I have always found them to be fair, honest, and helpful. I recently had a service done that took less time than originally quoted...a nice change.

Sharlinda27

Jul 10, 2012

When to service department, customer care was top of the top, very happy I use them to take care of my car!I will buy my next car from here and refer friends and family to do the same.I have been please every time I walk thru the doors.

latincarlita

Jul 8, 2012

Excellent service. We did not have to wait more than 45 minutes to get our car serviced here. We purchase our car from them and we will be back for our next car.I highly recommend this dealership. They are courteous and knowledgeable.

bbuckley

Jul 5, 2012

We have used Proctor's service department for both of our Honda vehicles for over four years now. Mostly for routine oil changes and tire rotation, because a real service issue is rare with our vehicles. There are closer oil change businesses, but it is always worth the few extra miles we drive to Proctors because they give us fast, inexpensive, dependable serice and stand behind their work.

mtjohnson74

Jul 2, 2012

I tried for 2 weeks to get the exact car I was looking for locally. I couldn't do it. I called Proctor Honda and they said we can get that for you. Within 2 hours of my call, they emailed me and told me they found the car and would have it on their lot that afternoon. Then just to make it even better, they delivered it to me at my house in Dothan AL. You can't beat that service. They even matched the negotiated price I made with the local dealer. For that I will buy all my cars from Proctor Honda. Thanks for making this experience the best car buying experience I ever had.

Jimmy

Jun 29, 2012

When I was looking for a new care I only had two requirements. One, ample headroom, as I'm a very tall guy. And two, air conditioning controls for the driver, as well as the front and rear passengers. I drove almost everything by every car makerthen I decided to go to Proctor Honda and drove away with a Pilot. I had my car for three years and not a single major issue, other than those self-inflicted. During my most recent visit I needed to have the door lock reviewed. I arrived at Proctor Honda only expecting to have my issue fixed, and quickly as usual, but decided to talk with Terri Rutledge (LOVE HER) to see if they had any options available and really just wanted to see how much my Pilot was worth. Well, I must say, I drove away with a new Pilot! My experience with Terri and the other staff was not only delightful, but they explained all the options and now I pay just as much, but owe less and for a shorter amount of timeall with a new Pilot. I left knowing I would be a Pilot driver for life and a Proctor customer as well. They have made me feel like I was one of the owner's family members. So, in short, simply GO, SEE, DRIVE, BUY, it's that simple.

aworsley

Jun 28, 2012

After having experienced similar services at other locations, our family will continue to use Proctor Honda of Tallahassee for our vehicle's needs. Quality work and employee friendliness ranks well above the other guys!

jimmy.grantham

Jun 26, 2012

When I was looking for a new care I only had two requirements. One, ample headroom, as I'm a very tall guy. And two, air conditioning controls for the driver, as well as the front and rear passengers. I drove almost everything by every car maker then I decided to go to Proctor Honda and drove away with a Pilot. I had my car for three years and not a single major issue, other than those self-inflicted. During my most recent visit I needed to have the door lock reviewed. I arrived at Proctor Honda only expecting to have my issue fixed, and quickly as usual, but decided to talk with Terri Rutledge (LOVE HER) to see if they had any options available and really just wanted to see how much my Pilot was worth. Well, I must say, I drove away with a new Pilot! My experience with Terri and the other staff was not only delightful, but they explained all the options and now I pay just as much, but owe less and for a shorter amount of time all with a new Pilot. I left knowing I would be a Pilot driver for life and a Proctor customer as well. They have made me feel like I was one of the owner's family members. So, in short, simply GO, SEE, DRIVE, BUY, it's that simple.

FAB4Noles

Jun 25, 2012

The service at Proctor's is always completed as promised and in a timely manner. This past weekend, the service work was actually completed quicker than expected, which is was greatly appreciated. We will continue to bring our Ridgeline and CRV to Proctor's for all service work and when it is time to replace them, we will come and see Billy Pierini for the next new one. Proctor Honda has the best cars, best deals, best sales department and the best service.

fletch4137

Jun 25, 2012

I needed to bring my car in for a software update. On the phone I was told it would take about an hour. When I pulled up to the service entrance I was promptly greeted by Zachary Fuller. I told him the reason for my visit and he said they would take care of it. I had barely settled into the waiting area when I heard my name called. I just thought they needed some info or for me to sign some paperwork. I was pleasantly surprised when I was told the work was done and my car was waiting right where I left it. After a couple signatures I was on my way. The staff at Proctor Honda is always very professional.

KevinHsieh

Jun 25, 2012

I have come to Proctor Honda for several repairs and services. I've compared their parts online and to other places and found their service to be excellent. If they cannot do the service for you, for example paint jobs, they will redirect you to another reliable repair service center. Their labor costs are reasonable. The only issue I had was my new car battery died before the warranty ran out but my new battery was pro-rated due to the warranty, but that s really manufacturing problems. There was a confusion on why a certain part was replace when I asked. Tony Badia offered to put my old part back on, but after he discussed with the mechanics my old part was indeed cracked. Maybe for future reference it s better to show the customer where the problem is, so that way they feel more confident on the repairs.

NicholasH

Jun 21, 2012

One of the best dealerships I've ever had the pleasure of working with...everyone I've met here has been truly friendly and very helpful. Have enjoyed ever visit here over the years. Thanks to all involved !!!

JaiRenee

Jun 20, 2012

After visiting Proctor Honda's website, I chose to called and speak with Mary Smith, which led to a very wise choice. Mrs. Mary was patience, through, caring, inviting and professional. She listened to my previous experices at other dealerships and delivered above and beyond service while meeting all my expectations. After securing my deal, she escorted me over to Patrick who was yet another professional that was through, patience and inviting. From the beginning, starting with being greeted by Mrs. Delores to the end being thanked by Charlie, my entire experience was enough to say with out a doubt I would and will be referring others and I will be a repeat customer!

miasimpleman

Jun 20, 2012

Went to service my car recently, and it was great. Tony Badia got to me as quick as he could on a busy day, appreciated it. Really glad that they weren t pushy and laid out the options for me on what needed to be done and what was good to have. Will be bringing in my vehicle for servicing there again.

BrianD7

Jun 19, 2012

Just an overall great experience as always... They are quick and efficient and make me feel like the well being of my car/van is important to them. That's the kind of service I want and I will continue to go to see Rocky at Proctor Honda.

Ilia teems

Jun 19, 2012

Took my car in for a specific type of maintenance. Tony took care of us in a friendly and quick manner. In fact everyone I spoke with was pleasant. Had my car ready to go in no time. I also would like to recommend Billy Pireni. Excellent and honest .

Belinda89

Jun 18, 2012

I am an FSU graduate and this was my first time getting any car services done by myself (my dad usually took care of it when I'd go home to Jacksonville, FL). I needed an oil and filter change done, and chose to schedule an appointment with Proctor Honda in Tallahassee. I was pleasantly surprised by the service I received - it was just excellent all around! The waiting room was comfortable with tv, magazines, and even a water dispenser with cups provided. The restrooms were clean, and my service was completed within the promised hour. My service advisor was friendly and answered all my questions. The place has a great atmosphere and everyone waiting there with me seemed to be pleased as well. I would recommend Proctor Honda to anyone!

natalia77

Jun 13, 2012

The team at Proctor Honda did a superb job with getting me into my new 2012 Honda Pilot. The car practically sold itself, however, Mary Smith was exceptional with her knowledge of the features and details of the car. She was courteous and friendly and stayed late to ensure that we looked at all of our options before making our final choice. The finance team was able to get the car priced just right to ensure our payments would be in our budget. Eventhough the car was not in stock at the dealer, it only took about 2 days to get it in. Upon receipt of the vehicle, Obie did a great job of getting all of my paperwork ready before I got to the dealer so I would have a smooth transition with transferring my old car and receiving my new one. He also was nice enough to set up my phone and explain many of the technological features of the Pilot. The entire process from test driving to receiving my new vehicle took about 2 hours. I had a wonderful experience purchasing my new vehicle and the process was extremely smooth. Thank you!

dbevans

Jun 12, 2012

In one word: Genuine! Proctor Honda have a sincere concern of making sure that you get what you ask for, and ensure that they check for additional issues with your car. My experience was life saving, due to the fact that I now know that I need to purchase a new tire. Although it prevented me from taking a trip its always reassuring to know where your priorities should be focused! I will NEVER go to a 3rd party mechanic!

drter2012

Jun 12, 2012

Although I didn t purchase my Honda in Tallahassee, Proctor Honda always provides excellent service when I am there whether I need to ask a question or need service on my car. Thanks also to Victor in the service department. He makes sure that my experience is quick and simple.

tbrown10

Jun 11, 2012

I recently brought my Honda in for maintenance and the service was excellent. Everyone was polite, friendly, honest, and helpful; they answered all my questions and fixed my car quickly. It can be hard to find a maintenance department that you can trust and they will certainly have my business again!

amy.b.albanese

Jun 7, 2012

I recently took in my 2002 Honda Civic (our family's primary kid-toting car) for a recall. The matter was handled very quickly and with good communication from the service technician. Also, while they had the car, they performed an inspection to check for any other issues. Our experience was very positive and would recommend Proctor Honda for any of your service needs.

AUSusiQ00

Jun 5, 2012

The service department is well run and very timely. Everyone is helpful and friendly. Shuttle service is readily available and free. I have been very happy with Proctor Honda.

chris.leighty

Jun 4, 2012

Buying a car at Proctor Honda was a painless experience, and their commitment to customer relations is second to none. Since purchasing my car a few months ago, I have received a box of gourmet cookies as well as a phone call on my birthday. My family has purchased three vehicles from Proctor Honda, and we will not hesitate to do business with them again in the future.

blove08

Jun 3, 2012

The Proctor Honda dealership is by far the best in Tallahassee and the surrounding area. They are friendly, knowledgeable and always helpful. I even get a phone call from my salesperson on the year anniversary of my Honda purchase - we are at year 4 and he never forgets! Plus, the service department is superb - they answer all of your questions, explain the service your vehicle is receiving and always protect the car. (No mechanic smell or mess after a service!) The amazing customer service in both the sales and service departments is why everyone in my family always buys our Honda vehicles from Proctor.

cindiperron

Jun 2, 2012

I didn't buy my Honda Element from Proctor Honda but they have given me service as though I did! Most of the time, there is very little wait time for their Express Service and they are polite and friendly. I would absolutely recommend them to others and when I'm ready to replace my car, and if I decide to go with another Honda, they will receive my business!

kristiemoore

Jun 2, 2012

I was nervous about buying a car for the first time by myself, so a friend reccommended Mike Grindberg. He was awesome! He took his time with me, worked within my budget and was so friendly and professional! He took all of the fear out of buying a new car! I will confidently reccommend Mike to all of my friends!

taybear

Jun 2, 2012

zachary has always been helpful in not only getting me the needed service but explaining any problems. he does not put me down as a "dummb" female as some car persons do.i've been very pleased with the work done and ease of drop off as well as timeliness oif service.check out persons are very friendly.

SeejaysGirl

Jun 1, 2012

I am extremely pleased with my experience at Proctor Honda. My salesman, Stuart Williams, was awesome. I had been having major difficulties with my SUV and had finally learned that there wasn't a viable resolution for repair. My experience with my prior dealership (not Honda) was unpleasant. I needed to get another car. A friend of mine contacted Stuart and encouraged me to see him to pursue purchasing another vehicle. When I made it to the dealership, I met Stuart and he was very pleasant and accommodating. He evaluated ny vehicle, offered a very fair trade and a good deal. By the next afternoon I was pulling away in my new CR-V! The experience with Stuart and Proctor Honda was very pleasant and much appreciated given my vehicle difficulties and interaction at my prior dealership. I would most certainly refer my friends to Stuart and Proctor Honda.

ffmichelle

May 31, 2012

I had a warning light come on in my 2010 Honda Fit. I called the service department and had an appointment for the next day, convenient for my schedule. Took my car in, was greeted warmly by the service staff, and had her back in about an hour with the problem fixed! They even ran my car through the car wash (thank you ... she really needed a bath)! I have yet to be disappointed by the service department at Proctor Honda!

sunshinetravel

May 31, 2012

My most recent visit was for a recall notice, everything was OK; they also did a general inspection of my car while it was there. As usual, the service was professional, courteous, and friendly. I bought my first Honda in 1983 from Proctor and have only used their service department (I'm currently driving my 3rd Honda). I've never had a bad experience.

mrkyles529

May 29, 2012

I worked with Billy Pierini and Thomas Oberman for my purchase. They were both very friendly and helped work with me to get a deal in my budget. I especially appreciated the fact that "Obie" took the time to prep a lot of the paperwork before my wife and I came to the dealership to close the deal to make the process as seamless as possible. I would definitely recommend Proctor Honda and I love my Honda Civic!

stargaze

May 28, 2012

Needed my tires balanced, took my car in on a Saturday and in less than an hour they were finished. Additionally I asked that they check my A/C system as a furry critter had moved in a while back and the news was good, no sign of any residents. The service folks are very nice and so very polite, I really appreciate that.

Shenieca

May 27, 2012

Doug went above and beyond the call of duty when it can to assitsting with the purchase of my new vehicle. He even can in on his day off to finanlize my deal. Thanks again Doug and the staff of Proctor Honda.

Soprano

May 24, 2012

I visited Proctor Honday yesterday and had an excellent experience . My early morning started out with my check engine light comming on and motor running rough. I drove it to Proctor Service unannounced and was third in line. When they opened at 7:30am I was immediately seen and car was diagnosed . It had fouled plugs in 4 of the 6 cylinders which was partially due to a needed computer update bulletin and ethanol gas issues. It so happened I was ready for my oil service and also rear brakes. They jumped on the service repairs and I was out the door at 9:30 ! Now that's excellent service also while it didn't cost me my right hand. Thanks Proctor Honda

aladle

May 23, 2012

I have a used Honda that was purchased in Atlanta (by a customer service rep for our credit union) for us. It came with a wobbly front seat. I needed to take it in for a minor adjustment for something else. Upon asking about the seat Proctor Honda fixed my seat at no cost to me! They are great to work with and if there is any other problem they will work to make it right on every level. So glad they are in the town I live in. Thanks Service Dept workers! Thank you Duke Chen for doing a follow up check on me!

virginia newman

May 23, 2012

I bought a Honda Accord from Proctor Hond last October, and couldn't be happier with that choice. It's a love to drive, and everything runs smoothly.I want to keep it that way, and took it in for service when I was notified it was time a couple of weeks ago. What a pleasant experience! The Proctor customer service rep was efficient and courteous. I was told what would be done and how much it would cost. The service was provided in a short time, and I was in and out with dispatch. Proctor service is great!

janisgcourson

May 22, 2012

The service repesentative treated me and my car with respect. When I brought my car in, Brian explained to me what was planned for my car and the estimated cost. The car was ready, as he had said, soon after lunchtime. When I picked up my car, Brian told me everything that was done for my car and everything that I should keep an eye on. The charges were just as he had estimated. My car is definitely running more smoothly now and the cost was much less than I originally thought it would be. I will be back to Proctor's for service because Proctor's has earned my trust and given me a pleasant experience in giving my car the service it needed.

PriscillaP

May 22, 2012

My husband and I bought a new Honda Accord on May 4th and received phenomenal service. I was a little hesitant buying a car in a town we were not familiar with since we are from Tampa and are used to the dealers there. But I was quite surprised at how nice everyone was especially our sales consultant, Terri. They came through with such exceptional service. We got the car we wanted and couldn't be happier. I will definitely buy another care from Proctor! Thanks again for making everything go so smoothly.

sweetpea828

May 22, 2012

I transacted my purchase and financing over the internet, that made it so convenient. Obie did an excellent job and making sure I got what I requested. Thank you Obie.Satisfied Customer,Reed

pave14

May 21, 2012

Outstanding service from the first contact on the internet, the salesman, to closing with Mike at finance. Price was exceptional and it was well worth the 150 mile drive to take ownership of the vehicle. I've owned five honda vehicles and number six was by far the best Honda buying experience of all. I'd definately recommend Proctor Honda to my friends, and I'll be back.

accordsetall

May 7, 2012

I bought my new Honda Accord in March 2002 from Proctor Honda.It was a good investment! I have had almost zero problems and the few problems I've had were minor. Like the light in the clock going dark. Well that set me back about $4.00. Proctor Honda is where I purchased my car and they are the only people who have ever serviced it. I trust these guys! They don't push anything, they just tell me how things are and if I can get by for now without having to get new breaks or tires and such, then they will let me know if it's something that needs attention now. It's a comfortable feeling to know the people who service your car are not out to get anything they can. I do not ever get the feeling that "something is not right". I would love to have a new Honda but my 10 year old Accord is doing just fine. Besides, it's only got about 84,000 miles on it and running as good as it did when it was new. That's a really good thing because I'm not able to buy a new car now anyway LOL. I guess my main message here is Proctor Honda is a good place to purchase a car and get it serviced. I have zero, none, nadda a problem with Proctor Honda. They are a good group of honest people who want to make their customers pleased. I'll stay with them always.Mike Miller

mbert

May 3, 2012

I developed an unexpected problem with my Honda Civic over the weekend and called Proctor Honda first thing Monday morning. I had the great fortune of dealing with Victor Whaley who invited me to bring the car in as soon as I was able to. I had feared that it would take me several days to get an appointment but was very pleasantly surprised to learn that Proctor could take it that very morning. While he was waiting, Victor checked my service records and learned that I was past due on a few maintenance items. He greeted me when I arrived, had all the paperwork ready in a flash and I was on my way to work within minutes. During the day, he kept me apprised of the progress of the repairs and even called to advise me of other conditions that were noticed when the "hood was up." Victor was very honest in his opinion of whether the work had to be done now or could be deferred to a later date. In other words, he was not trying to sell my unnecessary repairs which I greatly appreciated. My car was ready when promised. The amount due was the same as what was quoted to me when he called. Overall, I was very pleased with my experience and will not hesitate to return to Proctor Honda for service if the need arises.

Robertspsr

May 1, 2012

It is always such a pleasure to visit the Proctor Honda service department. They immediately diagnose the problem, explain in detail what needs to be done and the cost, and deliver on time, every time. I have two Hondas that I trust to the Proctor's team and will continue to be a loyal customer, as I have been since 1992, for all of my service needs!

s.olmann

Apr 29, 2012

My experience with Proctor Honda was wonderful I made an appointment with Doug Clifford who was very nice and very understanding as to what my needs were, he did a great job in helping me obtain the car that I wanted at the price point I needed. Thanks Doug you made it happen!

cdc5033

Apr 26, 2012

I recently purchased my second car from Proctor Honda. The customer service is always wonderful and I ve always had great experiences with the service department. I can t imagine going anywhere else!

mcphaus

Apr 26, 2012

Six years ago I was with my sister when she bought her 2006 Accord. I was amazed with the ease of her buying experience. No pressure. I knew then that I wanted to buy a Honda the next time I bought a vehicle. I recently retired and planned to buy a CR-V when I next bought a new vehicle. My husband and I were looking on the internet at the Proctor inventory. The next day I called about a sable green 2011 CR-V that we had seen. Unfortunately that particular vehicle had already been sold. That afternoon, even though it was raining, we visited the Proctor dealership. We told Tony McPherson what model we were looking for and he immediately brought a 2011 CR-V up for us to look at. It had the leather seats, moon roof, etc. and we knew this was the vehicle for us. Just to make sure, Tony brought a 2012 for us to look at; however we were already sold on the first vehicle we test drove. After we told Tony the 2011 CR-V was the one we wanted to purchase, he brought us their best offer. Even the financial paper was completed with ease. By the next afternoon we were the proud owners of our 2011 loaded CR-V. Thanks Proctor Honda and all the staff we came in contact with.

joelanier

Apr 14, 2012

Duke, There has been a significant improvement in the quality of the Service Reps at Proctor Honda, compared to previous visits. Victor was my Service Rep, and I found him to be very affable, friendly, knowledgeable, a great listener and devoted to customer satisfaction. This is the first time I met Victor, and I really enjoyed talking with him. Billy who provides shuttle service for customers is always a pleasure to ride with, and a great conversationalist. Billy remembers me from previous visits. He has always been top notch. Both Victor and Billy exemplify the best customer service quality in town. One Very Satisfied Customer, Joel Lanier

dvnmaxima

Apr 7, 2012

For the past 6 years, we have had our vehicles serviced with Proctor Honda. Our service experience has always been excellent. There has never been a time where we haven't been satisfied. The service staff are always courteous and polite. Thank you!

tompitcock

Feb 29, 2012

Mary Smith is the best car salesperson on the planet!! Patrick was great too! The dealership is family friendly, I have known the Proctor's for years and have purchased 25 or more vehicles from them.

zeitlink

Jan 31, 2012

With 2 daughters at FSU & Mom & Dad in the Miami area it is reassuring to know that any problems with our Honda Fit can be taken care of quickly & professionally. I was able to make a payment over the phone for a new battery & oil change. Brian was very helpful and friendly. I know with Honda quality my girls are safe! Looking forward to thanking Brian in person the next time we're in Tallahassee!

majuone

Jan 20, 2012

I think this is my 7th Honda. The service is so good, it is a pleasure to get my car serviced, and an oil change is cheaper than super lube. They even wash my dirty car for me. The snacks are delicious while I am waiting. The ambiance is divine. They really try hard to be the best, and they are. Judy Phipps proud Honda owner.

akerj

Dec 28, 2011

We have purchased from Proctors in the past and our most recent sales experience was exceptional. The Honda products speak for themselves, the people that sell and service the vehicles really make the difference. Proctors, and Doug Clifford go the extra mile to make the buying experience as painless (if it can be) as possible. They do an excellent job of follow-up after the sale.... and even send you a box of cookies to celebrate your new vehicle purchase.

Rita Broyles

Dec 1, 2011

This is the finest service department I have every dealt with and I am a "senior citizen" with years of dealing with service departments. I purchased my 2003 Accord in 2002 and have never had it serviced anywhere else. The employees in the service department and in the office are outstanding when it comes to efficiency and customer servce. I highly recommend this dealership for sales and for service.

jaytho89

Nov 28, 2011

The first dealership I have been to, and I had the worse experience of my entire life. The first month after I purchased the car the windshield wipers flew off in the middle of a rain storm, the second month after I purchased the car the brakes were squeaking extremely bad, it took them 7 hours to fix the brakes I missed my 3 classes and work, because no one thought it would be a good idea to call me and let me know the status of my car. Now we are on the 3rd month of me owning this car, and of course there is another issue. The car makes a scratching noise when it is cranked up after not being used for a while, and I take it to the Toyota Dealership for them to tell me that the water pump is leaking and only God knows what else is wrong with it. When I called to try and to speak to a manager I would always get a voicemail, how convenient. I cant believe this is happening to me, I would never recommend the service I receive here to anyone of my close friends or family members.

sjknight

Nov 18, 2011

I had been to several dealership and even online snd could not find the right car for me. I went to the Proctor Honda dealership and was greeted with a pleasant smile and a willingness to help. I test drove a black Honda Accord and was very impressed with it I loved everything about it, but I left that day with no car. I later returned two (2) weeks later and bought the gray 2012 Honda Accord and have been smiling everyday since. This was the best car buying experience of my life. There were absolutely NO pressure sales at all. Great job Tony and Proctor Honda!

moeyd76

Nov 15, 2011

Thank you for a stress free auto experience. Kobe really goes the extra mile and farther in appreciating and respecting his customers. He is friendly and always has a smile on his face. I never thought any person in sales could be so kind.

catalina30

Nov 14, 2011

I traded a 10 year old Odyssey so I have had experience with Proctor.When it was time to trade I knew I wanted another Honda,but which one.I was introduced to Obie and he test drove with me in several models,and did an excellent job answering my questions.I bought a Cross Tour which is a bit complicated, but Obie has been a patient and knowledgeable teacher.The car was impecable when delivered and the paperwork was only as tedious as necessary.

forourspam

Nov 2, 2011

Came in to the dealership on 3 or 4 different occassions through the years before buying something from them. I never felt pressured or talked down to. Picked up a used VW Passat this time around. I got a great deal on the trade in and good deal on used car. Highly recommended.

lkreichert11

Oct 31, 2011

The professionalism and personal assistance that Proctor Honda, and Kobe Pigott in particular, offered was second to none. I have been shopping at Honda dealerships within 2oo miles of my home, and Proctor Honda had the best inventory. I feel as though the proce I got was certainly fair. Kobe was very patient with me as I narrowed down my search. He seemed genuinely concerned about me and making sure that I got the vehicle that was right for me.

purple44

Oct 31, 2011

Everyone I met was very friendly and helpful. Jeff Stanford was my first contact. He made me feel welcome and was very good in listening to what SUV I preferred. He introduced me to Terri Rutledge who immediately printed some material for me. Terri is very knowledgeable about the Pilot I chose. Her way of making you feel comfortable gives you a good confident feeling. Steve Glaze was available to help when the others were not there and also was friendly. Michael Hagan did a great job with all the paper work.

linlee30

Oct 30, 2011

I already knew where I was going to trade in my car. Mike was my salesman in 2008. His phone call to me was at perfect time. I had mentioned I may be interested in a civic. When I arrive he already had one pulled up for me to look at. Mike knows your interests ahead of time, saves a lot of time. I had very little waiting, passing employees were also so courterous, enjoy a cup of coffee and before I knew it keys were in my hands. Mike is very knowledgeable and such a pleasure to deal with.He really makes you feel like your a part of his family and wants the best for you. Thank you Mike for once again making this the smoothest purchase and I love my new car.

shiad

Oct 29, 2011

I traded in my 2008 G35 Infiniti for an 2012 Honda Accord SE.Kobe was an great sales person. We walked around in the rain and he didnt complain at all, as if it was bright and sunny.He was patient and understanding and I will visit him again.

tpendarakis

Oct 29, 2011

My research for a new vehicle was exhaustive. My short list included the Honda Pilot. Of the many sales personnel with whom I dealt from the various dealerships, Obie was my favorite. He was very responsive to my many inquiries, whether I e-mailed, called or visited the dealership in person. He is impressively knowledgeable about the product he is selling. I like his style, laid back and professional. Everyone at Proctor Honda has been courteous and accommodating and very friendly. I did purchase a Honda Pilot and I am very pleased with every aspect of the experience.

Ed Byron

Oct 21, 2011

My wife and I traveled form Panama City to purchase a 2002 Honda CRV. Soon after we arrived we were told someone had put a down payment on the vehicle we wanted. Thomas Oberman told us he would look for another 2002 CRV for us. In a very short time he found the exact car we wanted,color exterior and interior and with fewer miles than the original vehicle we were looking at. After it was serviced and detailed the car looks and runs like a new car.

rbdunbar

Oct 18, 2011

This dealership was the nicest I have been in for many years. Everyone we met were friendly and helpful. Terri was exceptional. She had the vehicle we were buying ready to go, fully explained how everything on it operated, and made it one of our best buying experiences ever.

SusanAndBob

Oct 18, 2011

This is the third new car we have bought from Proctor Honda, the second from Terri Rutledge. She makes it very easy to buy a new car -- she's extremely knowledgeable about the cars, she's very friendly and helpful, and there's no pressure of any kind. We thought the deal we made for our new Accord, including the trade-in of our Honda Civic, was very fair.We also appreciate the service department at Proctor Honda -- they have gone out of their way to be helpful to us.

Dino0429

Oct 17, 2011

After shopping for several weeks for a new car, I went to the dealership hoping to find something I liked that fit into my price expectations. I met with Terri who was wonderful. Not only did she explain everything fully, but she also got me to test drive an Accord although I was adamant I wanted a CR-V. After driving the Accord, Terri was right, I loved it and decided to buy right then. Not only was Terri wonderful, but the deal I received was fabulous. I definitely would recommend Proctor Honda.

rgervasi2

Oct 13, 2011

This is the first time I've purchased a car at Proctor Honda, and for the first time in my life I can honestly say that I had a very pleasant car-buying experience. I would readily recommend this dealership to anyone looking to purchase a good car at a fair price. The agent I worked with, David Siriani, was very knowledgeable and at all times helpful, patient, professional, and courteous in his approach to every aspect of my car-buying needs. I could tell that he genuinely wanted to help me find the right car for my needs at the right price for my budget. With his assistance and expertise, I was able to trade in my old car for just the right Honda at a very fair price. I was able to purchase an excellent extended warranty through the Financial Dept. at a very fair price, as well. I now look forward to working with the Service Dept. for all my car maintenance and repair needs. I couldn't be more pleased!

montepalmer

Oct 8, 2011

The main reason we picked Proctor Honda was its reputation as being a good place to buy a car. We were referred by other Honda owners. Doug Clifford was particularly helpful. He answered all of our questions and made purchasing our Pilot a truly enjoyable experience.

icarbo

Oct 4, 2011

Dave made this experience much smoother than most of our car purchasing ones. He was very courteous and patient. He is also very knowledgeable and was able to answer our Honda products questions without hesitation. When we couldn't meet he had Tony meet us and help us. Tony was very courteous and helpful as well.We would definitely recommend Proctor Honda to our friends and are already thinking on purchasing our next vehicle there. We will definitely ask for Dave or Tony.

jlptmp

Oct 3, 2011

Overall great experience. Obie was professional, prompt, friendly and willing to work with me over the phone. I was impressed with the time Obie spent with us teaching us the features of our new car.

htebazile

Sep 27, 2011

Service was ok, it was completed in a timely manner, but when we picked up our vehiclewe noticed out Accord emblem was missing. After notifying the service person, we got the idea that their was nothing he could do about it. We insure him that it was on the vehicle when we dropped it off, being that I had just washed it. Then the Service Manager said I know where it might be, come back with emblem. (found in wash area).He offered for us to come back if we could not glue the emblem ourselves, that he would try and glue it for us. They also called about a gear shift issue.We let them know that we were aware of the issue and to leave it alone. When we got the car home we noticed that their were clunks of piece picked out of the gear shift that were not their before. The problems was made greater by this, we knew what the original problem was with the gear shift, but now you employee tech made the problem worse.We took it in for the timing belt, not for anything else.

dstreeter

Sep 24, 2011

I would recommend this sales associate to any one of my friends. She is friendly and helped me with finding the vehicle I wanted. This was a good experience for me.

Jia

Sep 24, 2011

Mr.Grindberg is an excellent salesman. He is very nice and helpful, give me a lot of useful infornmation that's help me save time and provide me a reasonable price. Considerate service!

bwolfe1701

Sep 19, 2011

Living in Tallahassee, I am used to the rumors and myths that you have to go to Atlanta, Tampa, Orlando or Jacksonville to find a good deal on a car - new or used. When my wife and I decided that our growing family needed to step up to a minivan, we found an amazing deal on a 2008 Odyssey & Proctor. When I showed up I was greeted with smiles and warm handshakes from Jeff and Obie. At no point did I get the smarmy car dealership feeling that used car salesmen are unfairly saddled with. They worked with me on price and Jeff gave me an excellent price for my trade-in. When I realized that I didn't have an updated insurance card on me, Obie found the telephone number for my carrier and let me use his phone to get a copy of the new card faxed over - then when that happened, he was able to view the fax on his cell phone which saved lots of time. All in all, Obie and Jeff proved that the Proctor name in Tallahassee still stands for excellence. You don't stay in business for 100+ years by hiring jerks. A+ all around.

edowd

Sep 19, 2011

Obie was awesome! When I arrived at Proctor, I had just totaled my car the day before, was shaken, exhausted, and miserable at the thought of such a big investment. I hardly looked like a happy, excited customer when I walked in, but Obie quickly turned my experience around. Not only did he make me feel comfortable facing another purchase, he went out of his way to help me tie-up loose ends with my wrecked car, my rental, and my down-payment.I would tell anyone who asked - and probably quite a few who didn't ask - that my Honda salesman was one of the nicest people I've met.

latincarlita

Sep 19, 2011

David was patient and courteous. I was used to other car dealerships where we had to be so defensive that when I went to proctor honda, I was surprised about how stress free the whole process was. They were very knowledgeable and patient. We were very happy with the price of our car. We will definitely be back for our next car. I have already recommended proctor honda to a friend who is looking for a car.

prawling

Sep 8, 2011

Mike is a great salesman -- not in the sense that he seals the deal, but in his helpful, informative and friendly style. Overall it was a fantastic experience. We might have a got a better price under different circumstances perhaps -- but the van we wanted was in short supply, and there was an expiring 0.9% financing deal. There were no new Odysseys on the lot, but Mike locked in the 0.9% on the vehicle we wanted even though it arrived after the official expiration -- and even so we got the van for a few hundred dollars under the MSRP. The financing through Honda was hassle-free, and everyone we dealt with at Proctor was courteous and friendly -- and answered our many, many questions.

scribblebean

Sep 8, 2011

This is the second car we've bought at Proctor Honda this year. I'm always impressed by their professionalism, courtesy, and accommodating nature. Seriously, go to Phil if you want a laid-back, easy-going buying experience. Thanks guys!

heathersherry

Sep 2, 2011

I had contacted Obie a few times via phone email and he was very friendly and responsive. I then walked into the dealership on a Saturday, told him exactly what I was looking for, and drove my new car off the lot the following Tuesday. Obie was great and the experience was painless. I would highly recommend working with this dealership if you are in the market for a great new car.

lauren s walker

Aug 30, 2011

I have worked with Proctor Honda in previous car needs. Wayne sold me my previous Accord and when it was time for me to renew my lease, I went back to Wayne. My first car was a two-cylinder Honda Coupe, and I have been a Honda fan ever since. Yet, I still purchased other brands until the mid-90's when I purchased a Civic new after my car was totaled in an accident. I did not purchase the Civic locally, however, and did not have a relationship with a dealer. When I first went to Proctor Honda, they were patient with me and worked with me until I was ready to make a new car decision. I am glad I purchased from Proctor and established a relationship with the service department and the sales staff. That made all the difference when it was time for me to make a decision on whether to purchase, lease or go somewhere else. I can't say enough good things about my experience.

cabralis

Aug 27, 2011

Thank you for the great experience. Doug Clifford was very attentive and supportive. I felt in good hands. I really enjoy my new CRV and would recommend this dealership to any of my friends who are in the market for a new vehicle. Thank you Doug and Burt for everything!!! Irene Cabral

svickery01

Aug 27, 2011

This was the best car buying experience that I have ever had. Wayne Cowling went above and beyond to find us the right car (CR-V). I could not easily walk so he brought the car to me and showed us all the features. He worked with us to get our business! The last thing was making sure that all our stuff was moved over from our trade-in to our new car. He doubled checked everything. I am glad to buy from Proctor Honda of Tallahassee. Thanks Wayne!

esquire07

Aug 26, 2011

I have dealt with Proctor Honda for many years and feel very confortable with the Dealership and Sales people. I have bougtht Hondas for over twenty years and feel this is the only car I feel safe and confortable with plus I enjoy the luxuary of the car. Thanks to Proctor Honda for taking care of me.Elizabeth M. Squire

joydoyrum

Aug 16, 2011

The Proctor Dealership is THE BEST place to buy a car. Their customer service is outstanding! This is the 3rd car I've purchased from them. They are honest and fair and a pleasure to deal with.

telaird

Aug 15, 2011

What a wonderful experience!! Not only was I treated professionally but the entire experience was taken care of efficiently. Tony Mac took care of my needs understanding everything I wanted and ensured that I left with the vehicle that would take care of me in the years to come. When I transitioned to the finance department Patrick Williams was a true professional, who treated me with respect and handled the entire transaction with expertise!!!! When calling the dealership receptionists were attentive to my call and made certain that my questions were answered immediately! I whole heartedly recommend Proctor Honda and Tony Mac to anyone who is need of a new vehicle!!!!! Thank You Proctor Honda!!! I LOVE my new CRV!!!!

Mary Beth Schall

Aug 14, 2011

We found Doug informative, knowledgeable and very professional in helping us with our new car purchase. The finance person Patrick was also a pleasure to work with. We highly recommend Proctor Honda and thank Proctor for having such professional people on staff....they made our buying the new car a pleasure. Mary Beth Schall

Angelica Williamson

Aug 5, 2011

Proctor Honda staff were wonderful! Helpful from start to finish! Thank you, Mary for all your help with purchasing a vehicle and making our exeoerince a smooth one!

bctoy

Aug 5, 2011

My husband and I agreed this was the best buying experience we've every had. Never felt any pressure to buy, but when we did decide to buy, we were taken great care of! From the time we stepped foot on the lot, until the time we drove off in our "new" car, we were impressed with not only the dealership as a whole, but especially with Tony! He made sure we had everything we needed/wanted!!!

Charles & Barbara Allen

Aug 5, 2011

Doug Clifford and Doug Sirianni were very helpful in every aspect of selecting our new 2011 Honda CR-V L. I also enjoyed a good customer relationship with Bert Price, the Sales Manager for Proctor Honda. No high pressure! Just answers to our questions. I can also tell you that the car we purchased has met our expectations!

dee70cal

Aug 5, 2011

Our experience with Mary Smith at Honda Proctor was wonderful. Service was great...friendly conversation....just really felt like being at home...Everyone involved with our buying process was great....

rcroller

Aug 2, 2011

Phil was great to deal with; low pressure, friendly, and knopws his business. I ended up with a better deal than expected and they made it happen with very little hassle. Cudos to Phil and the Proctor Honda Team. Excellent buying experience and am a very happy customer.

Tomk2011

Jul 27, 2011

I've bought three new and one used Honda from this dealer in the past 12 years. They've done all maintenance (except for oil changes) and I've been very happy with their work. I've never had an issue with any staff, they've always been pleasant and helpful. I've bought my last two cars from Mike who has never pressured for a sale. He's always been patient, freely answering all my many questions and locating the specific model and options I wanted on my car. I won't hesitate to make them my first choice when shopping for my next car.

opus6787

Jul 18, 2011

In general, my experience with Proctor Honda was very good. Mary Smith was very helpful with getting me the car I need (and the car is perfect for me), given my very limited resources. There were a few missteps, however, that led me not to give a perfect score. I was going to take the car to my mechanic for him to check it over, and was told that it would be taken while I was in class. The car was not taken until just after class. I was told that the car would be gassed up by the time I came to get it, and it was not. I was told that I would get my license plate at the DMV, but it turned out that I was supposed to get it from the dealer. My circumstances did not make it easy, and limited my options, and Mary Smith dealt with everything that I threw at her very deftly.

ibrazier

Jul 5, 2011

Kobe was outstanding. He worked incredibly hard to ensure we found exactly the right car to meet all of our needs. It was a very busy day at the dealership and Kobe was working with multiple customers at the same time, but we never felt that we weren't his top priority.

jaxbill2001

Jul 4, 2011

I originally came in to purchase a used Accord I saw online. It didn't meet my expectations after seeing it and taking a test drive. After talking with Tony and Bert about my goals for a new automobile, I decided to lease a new Accord. The guys were very easy to work with, understanding about what I was looking for and very, very helpful. One of the nicest experiences I have had at any dealership, ever!

rebeck

Jul 1, 2011

This is my fifth Honda from Proctor Honda and as always I could not be more pleased.Bert and Phil were great to work with.

johntownley09

Jun 30, 2011

Hesitantly I filled out the form to receive a quote from my local dealer while searching the web for cars meeting my criteria. I was shocked to see a response almost immediately since it was 10:30 PM on a Friday night. Long story short, we went to see Terri around noon the next day, and by 4 we were driving away in our new Odyssey. Price for the vehicle and was good, and the price for our trade was right in the line. Overall a great experience.

JCWisznia

Jun 24, 2011

Recently purchased a car and dealt with sales person Phil Feinberg. I was plesantly surprised at how easy it was to buy the car. I was pleased that Proctor Honda offered a fair deal right from the start. Will definitely do it again.

cheryli

Jun 21, 2011

I really loved Mary she was great. She was great in everyway and she was great with my kids when i was doing the paper work. Answered any questions i had and helped service my new car. She was great. I do feel like her boss could have come down on price. Everyone is out to make money but still could have come down. But over all pretty good.

tedstanley

Jun 21, 2011

Found the "overnight test drive" to be of great benefit -- something I've never been offered at other dealerships. Ridgeline, although used, is spotless, and they gladly installed a new steering wheel cover at my wife's request. Excellent attention to detail and very attentive service.

akanbie

Jun 16, 2011

Thomas Oberman and Patrick Williams are the best! This is my second car from Proctor Honda and it was another great experience. They are doing all the right things! 5 star experience!

missbarnes

Jun 15, 2011

I have been a customer of Proctor Honda for at least 10 years and they have always made me feel like family. During this visit, I was looking to purchase my second used car from Proctor Honda. Doug Clifford was very kind, patient, and thorough. He is a phenomenal sales consultant who didnt make me feel pressured to buy, unlike the sales consultant from the other leading dealer.I would like to thank Doug, Michael Hagan, and others who assisted behind the scenes in making this a memorable birthday by closing the deal at an unbelievable price!

gustav1956

Jun 13, 2011

My salesman Tom Oberman. Very professional and worked extremely hard along with the staff to put me in a new vehicle. Highly recommend the dealership and Tom to all my friends.

braveperson

Jun 7, 2011

Everyone from the person who greeted me and offered me a drink was extremely courteous and kind! The atmosphere in the dealership is very pleasant without the "hard sell" that most dealerships emit. Every step of the transaction was pleasant and I was made to feel like the only person they were focused on even though the dealership was quite busy. What a wonderful experience!!!

sunallday

Jun 6, 2011

Before coming to Proctor I did my homework and knew exactly what I should pay for my 2008 Honda Civic that I purchased with 31K miles on it. It had just come off of a lease. I contacted Proctor by email and worked with Billy Pierini (as several of my coworkers had made their purchases through him) and also Thomas Oberman. Before I even test drove the car I had the price negotiated and it was well within my range so there was no need to look any further.All I had to do was test drive and then before I knew it I was out of the door with my new Civic. Billy and Thomas were able to confirm maintenance records so I was able to rest assured I had a vehicle that was well maintained and properly cared for. I had an issue with the rear bumper on the car and Proctor was more than happy to take a look at it and fix it. Thanks Jason!Thanks so all at Proctor for making this a painless and actually enjoyable experience!

paseavey

Jun 4, 2011

My past experiences with the Proctor dealership, including purchase, lease, and service maintainence, have all been positive. My previous automobile (Honda CRV) was leased through Proctor, and I was treated very well by Terri Rutledge, the salesperson that I returned to see as the end of my current lease was approaching. She was very informative and professional, giving me options on comparable vehicles. Once I saw the beautiful red Accord coupe, however, I was in love and unable to fight off my desire for this vehicle. Terri and the financing manager worked with me to put together a lease package that I could afford. Proctor is the greatest, and I plan to continue to use their service department for my Accord, as well as return at the end of my lease for further options.

jackschmidt

May 31, 2011

Proctor Honda was a pleasure to deal with. Very friendly and no high pressure at all.Mr. Oberman was friendly efficient and covered all the bases. The dealership has a nice lounge area with coffe and other drinks as well as snacks. I will recomendProctor Honda to friends and family. Proctor made the buying of a car pleasent.Proctor has a great selection of vehicles to choose from and does not over sell the product which helps make the process mve forward at a reasonable pace. I will useProctor Honda for my next auto purchase.

jalexander98

May 29, 2011

We used USAA's Car Buying Service before going into the dealership, so we had an idea of what we would be paying for our new car. Throughout the entire buying experience, Terri Rutledge, our salesperson, was courteous, knowledgeable, cared about our personal experience, & made this sometimes onerous task fun & enjoyable! When we left, we felt we had made a new friend! What an asset to a car dealership!

KelseyKaiser

May 20, 2011

I just purchased a used 2008 Honda Civic 2-door automatic with 33,000 miles. The deal was very quick and our salesperson Kobe Pigot did an awesome job! Very pleased with this dealership and its employees and would go back in the future. I love my new car!

shanb31

May 17, 2011

Harold Williams went the extra mile to be friendly and helpful. Led by Harold Williams, I felt like he was a part of my family who I could turn to for help when I was in my making decision stage . Harold made sure I left satisfied, and painstakingly instructed me on how to drive, enjoy and get the best out of my new Honda Accord. With the help of Harold the financing was nursed along, with out pressure. The whole experiance left me feeling good, with assurance of assistance available any time I am more than satisfied. Thanks again For all the hard work and help you gave me . LaShanna Butler

jacaeruso

May 3, 2011

i gave him the above rating for the following reasons: patients, understanding of what he was heaing. he focus on discussion on the information needed for the sale. he encourage dialogue through eye contact and expression. he express support and reassurance.

dsg5049

Apr 26, 2011

This is the second new car I have bought from Proctor Honda. My first experience was in 2000 when I bought a 2000 Honda Odyssey, my second last Friday when I bought a 2011 Honda CR-V. I recently received a letter from Steve Glaze, Sales Manager, to return to Proctor Honda when I was ready to upgrade my 2000 Odyssey. I returned, negotiated a fair deal with Steve, who then turned me over to Doug Clifford. Doug went out of his way to offer me outstanding service when I picked up my new CR-V. The center seats of the Odyssey had to be put back in, as I had them stored in my garage. Because of back problems I could no longer reinstall the seats, so Doug came to my house, a good 10- mile drive, and reinstalled them for me. Upon my arrival at Proctor Honda to pick up my new car, Doug made sure that everything was just right with it, and spent a good couple of hours answering all of my questions about the new CR-V. Doing business this way is what makes people want to return to this dealership for service and for their their next car. Every car dealer should treat its customers this way.

Gredar

Apr 26, 2011

We leased a 2008 Honda Accord and the sales person handling the transaction was TerriRutledge. We leased a 2011 Honda Accord this week and Terri again handled this transaction. In both transactions (2008 & 2011), everything went smoothly and expertlyhandled by Terri Rutledge & the staff at Proctor Honda Dealer. This dealership makes you feel like they really care about your concerns, problems, etc. I would highly recommend Terri Rutledge and this dealership.

plhod

Apr 24, 2011

An absolutely great experience. This is the third vehicle I have purchased from a Proctor dealership and without a doubt, from beginning to end, they offer the very best in service, product, and price. Thomas (Obie) Oberman was incredibly knowledgeable about all the cars an options available, both in the new car, and used car arena. I never felt rushed, pressured or that any of my questions or concerns were not fully answered. I highly recommend that anyone considering purchasing a new or used car visit Proctor Honda first. You will not be disappointed.

acchason1979

Apr 19, 2011

Best car-buying experience ever, friendly, no pressure purchase and got a great deal. Obie went above & beyond all customer service/professional sales expectations. THIS IS NOT YOUR TYPICAL DEALERSHIP! They care about each and every person that visits them. The facility is great, very customer friendly as well. Would recommend this dealership and sales staff to anyone looking to buy a vehicle.

cdmorris

Apr 19, 2011

This was an exceptionally positive experience. Dave and Jeff were very knowledgeable about the entire vehicle offerings. There was absolutely no sales pressure which made the auto shopping process a pleasure. So much so that we planned to buy one car and left with two. When the time comes we will return to Proctor Honda and ask for Dave and Jeff. I would recommend these staff and Proctor Honda without hesitation.

HHHH

Apr 19, 2011

Obie is a pleasure to work with - He helped us to find our desired certified pre-owned car. He listens to our needs, explain details to us patiently. Once he helped us find the model that we liked, he showed us every candidates (including those just arrived in stock) in that model. I would highly recommend Obie to our friends for their future Honda vehicle purchase.

kempsok

Apr 19, 2011

Mr. Grindberg was very helpful and friendly. I had always avoided dealerships in the past when I could but the employees and service at Proctor Honda made for a very positive experience. Mr. Grindberg adjusted his schedule to be availalbe when I was able to meet with him.

chrisa2000

Apr 17, 2011

We dealt with Kobe mainly, and Bert, then Mike in finance; they were all very friendly, honest and efficient. I came in to trade my vehicle in with my 3 young children. Once we chose the vehicle we wanted, they really pushed the paperwork through quickly. I was able to play with my children while they got everything ready, then just walked in the finance office, signed & drove away with my new Pilot. We love it! Thanks for everything.

evelo157

Apr 14, 2011

Our expierence was wonderful. My husband and I have been married just over a year and this was our first car purchased together. Tony took his time with us and made sure we knew what we were getting into. He and all others we dealt with were wonderful. They got the monthly payments just where we needed them to fit our budget. Thanks for the great car guys!!!

jlrhranch91

Apr 14, 2011

We brought our 2009 CRV in for service. We had been discusing trading and had decided to keep our current vehicle. While waiting, we took a walk around Proctor Honda's showroom to look at the 2011 models on display. Then we sat down in the waiting area, when we saw our salesman Wayne Cowling. We purchased our 2007 and 2009 CRVs with Wayne. He said he could offer us a great deal on a new 2011 CRV. We really liked the 2009, but we agreed to run the numbers and see what it looked like. It turned out that we could trade the 2009 with 49,000 miles for a new 2011 for less money then I was currently paying. We just couldn't say no. We now have a beautiful new red 2011 CRV. The new vehicle also as 4 wheel drive, which will come in handy when we visit our children in Arizona.

Dr. Holmes

Apr 12, 2011

Thomas (Obe) Obermann was great! I was given a price in an email in response to an Internet inquiry. The price was great! There were no add-ons like "mop and glow". There were no expensive floor mats, pin-striping, or luggage racks added to the Cr-V like my local Honda dealer. I just wanted the basic Honda CR-V LX in Opal Sage. Obe had one left and he saved it for me for a couple of weeks. Obe was honest, friendly, and helpful. The experience was great. I drove 200 miles from where I live to get this great deal. I will be buying my next Honda from Proctor Honda and hopefully from Thomas Obermann.

jordanroher

Apr 8, 2011

I had a good experience with John at Proctor Honda. He was affable and easy to talk to. I did all my research ahead of time, and John gave me a good price for my trade-in, a decent price on the car, and the financing level I wanted. The car arrived on time, looking great, and everyone at Proctor ensured a smooth transition from my old ride to my new one.

roshannewa

Apr 8, 2011

I first contacted ProctorHonda via their website regarding 2011 Honda Civic EX and received call from their salesperson next day. Then I visited them at the dealer and took the test drive. The salesperson was friendly and good natured. It was later that I sat down for discussing the financial matters that I realized I was being setup. Firstly they gave me an estimation of around $365/month for 60mths with downpayment of $4000. I repeatedly asked them what the APR was that was being quoted, but the sales guy kept on saying it's less than 6% and to know exactly how much, I would need to fill up the credit application. I did as he said and told him specifically give me a .9% APR as advertised on their website. In the meantime, the salesguy asked me if the quote of $365/mth was within my price range and I should go with that since it's a good deal. I just got a job with $70k/yr. It was no biggie for me to pay off that loan, but I was cautious as to how they tried to hide the APR from me or even show me the maths. He pushed me to take the offer that day, but I resisted saying I need to take time and will come back tomorrow after he has figured out if I qualified for .9% or not. And he said come back next day as he will have to work it out with the Honda financing section. Back in home I did the maths and realized the figure they gave me was way over the regular price. The MSRP was around 22000 and with $4000, I was still going to pay an interest of nearly $4000. Next day, instead of showing up directly I decided to call first. It turns out that the salesperson still hadn't processed the application or submitted for review to the Honda Financing Section and demanded that I show up my copies of SSN, job offer letter and blah blah even before they can submit my application. I was pissed up but hung up politely saying I will get back to them again. It was deliberate attempt to con me with high price. At no time during these two days they ever contacted the main Honda Financing Dept. All the paper works that they took was never actually used and their quote was just ad hoc and trying to sell me at the highest price. They waited till next day until I contact them to tell me what paper works I needed before they could have decided the APR that I qualify! It's the bare minimum thing they should have told me even before I had asked for and the fact that they wasted my entire time, I didn't find them serious enough. If this is the way they deal with their potential customers, I just fear how will they treat me once I had signed up the deal.Beware while dealing with this dealer. While I have heard of good things, I certain didn't experience one and I would seriously suggest to be prepared and don't fall into their trap when making a deal.

vickiw

Apr 8, 2011

The experience of buying a new car at Proctor Honda was a positive one. It was the easiest transfer I have ever made when purchasing a car. In the future I will return to Proctor Honda because Mike G. was a great salesperson to work with because he answered all my questions right away and followed through with what he said.

baileyt35

Apr 6, 2011

Doug Clifford is such an amazing Sales Consultant. His beaming smile, patient demeanor and honest communication are attributes that make my car buying experience at Proctor Honda a breeze. I needed a car in a hurry, at a price I really needed to be comfortable with and could afford. Doug not only delivered but truly made it all effortless on my part. I have been purchasing new cars from Doug since 1997 and he has only gotten better with age:)A+++ for Doug Clifford, Proctor Honda should be honored to have him as employee.

fourleaf05

Apr 4, 2011

Had an awesome experience! Definitely got a fair trade for my vehicles! I love my new Accord! Phil was a pleasure to work with and a fun guy to talk to. He treated us extremely fairly and was understanding of our wishes in a new car. I would definitely recommend Proctor Honda to my friends!

hem98cm90

Mar 29, 2011

This is the 2nd car I have purchased from Proctor Honda. I was very satisified with my treatment on the first sale. I was very pleased dealing with Mary and asked for a woman salesperson up front. All questions were answered honestly and there was bottom line pricing between us. Mary picked my new purchase up Monday, it was purchased Saturday, and took it back for detailing, and doing the accessories I had asked for. Except the business of the day and the 6 hours it took, I was highly pleased.

desherlialori

Mar 28, 2011

My family has bought many Vehicles from Proctor Honda. We are very pleased with the experience we have had over the years. Doug Clifford has always been very helpful with our experiences over the years. We have also made many referrals to this dealership and to Doug for all the help he has given us.

KathyMcCabe

Mar 7, 2011

When I first went to look at cars because my 2001 Honda CRV was totaled by the insurance company. Wayne came up to me and help with all my questions, he was very nice and not pushy at all (which I liked) I had told Wayne I was going to use my credit union for the loan, however they were too slow so I came back to the dealership and Wayne was very nice giving me all the options available to me so I could purchase the 2011 Honda CRV with payments I could afford (which I love). I ended up leasing the CRV because it was what I could afford. Wayne did not push he let me decided.

panacea

Mar 7, 2011

We had a most friendly,courteous,helpful experience. We were looking for a used car that my mother-in-law who is an invalid. We needed a car that was low enough that she might be able to get into with help as well as one that we might be able to use a ramp to roll a wheelchair in if necessary. Wayne showed us all the possibilities and we chose the one that best fit our budget and our requirements. He explained every thing in a clear unpressureing manner. Which reassured us that we made the best possible choice.Thank you very much.JoAnn Taylor

williamsd

Mar 6, 2011

Dear Terri and Burt,The Williams Family would like to thank you for the best professional sales experience ever! We have purchased many cars with , Nissan, Toyota, Ford and Volkswagon and your customer service far weighs out the best. You kept us up-to-date with the time of delivery for the vehicle, you gave us a fabulous price and your presentation of the vehicle usage was great. The turnaround time for receiving the minivan was great and we really appreciate it! Please keep up the great service and we hope to continue to be a part of the Honda Family for a long time to come! Take care!

thedevdude

Mar 4, 2011

The folks at Proctor Honda are friendly, professional and knowledgeable. We had a great experience and will purchase our next Honda from the good people at Proctor Honda. Our new 2011 Odyssey was cleaned to perfection before we drove away which shows that the people at Proctor Honda are dedicated to doing a great job. Thank you Tony Mcpherson for being a great sales rep and treating us with kindness and respect.

jger

Mar 4, 2011

We received out-of-door prices from other dealers, and showed them to Mr. Oberman. Mr. Oberman worked with us, and offered the price which was lower than other dealers' prices. Mr. Oberman is also friendly and responsive. He odered the new car directly from manufacturer for us, and we got our new car 10 days before the initial estimated arrival date. Good customer service!

christydce

Mar 3, 2011

Mary Smith took her time with showng me both used and pre-owned cars. She was very patient, friendly, honest and made the experience pleasant. She was not at all high pressure and I felt like she listened to me and had my best interests in mind when helping me choose a reliable, efficient and affordable car. I was thankful that Bert Price helped me start the process and put me in touch with Mary to walk me through the final phases of this car purchase. All of the staff were hospitable and helpful - and the popcorn was warm and fresh!

elizabethheaton

Mar 2, 2011

David is absolutely wonderful to work with. He is very knowledgable about the products that Honda offer and he was not pushy at all. If David did not know the answer to our questions, he was very quick to get an answer. My Mother and I had a wonderful experience at Proctor Honda. Thank You David!

kwansik

Mar 2, 2011

It was very nice experiences with a dealer and shop. He was very kind and offered reasonable price. And the shop was very comfortable to visit and offered some kinds of foods. My son was very delightful to that. I will buy next my car at this shop again.

nandkumar.icad

Mar 2, 2011

Firstly the staff at Proctor Honda was very helpful, efficient and pleasant and I think thats the strength of the dealership. Doug Clifford and Tony McPherson were our sales guys with this purchase, they were very helpful specially Doug helped us a lot, we would really like to appreciate his efforts. Patrick Williams made sure that every thing was in place, he worked really hard to make sure that we can have the car. We strongly recommend Proctor Honda for you next purchase.Thanks a lot guys!!!!

werechicken65

Mar 2, 2011

This is our second auto purchase at Proctor Honda. As with the first time the staff was very helpful, efficient and pleasant. Dave Saba was our salesman with this purchase and he was on top of his game. We have had our Honda vechiles serviced at Proctors for more than four years and Dave has always made a point of checking that our needs are meet. We strongly recommend Proctor Honda for you next purchase and all of you service needs.

kspell

Feb 23, 2011

Mr. Grindberg was a wonderful salesman. After going to see him from a referral, I had told others about going to Proctor Honda and they said "Oh you should go see Mike Grindberg, he's great, very honest guy." I want to thank him for making the experience of buying my first new car smooth and fun!I am loving my Civic, you all do a wonderful job.-Kendall Spell

ameliaparnell

Feb 18, 2011

I recently purchased a new car from Proctor Honda in Tallahassee, Florida. It was a pleasure to work with Mary. She was kind and thorough through each step of the sale process. She even cleaned the windows for me! I would definitely recommend this dealership to others.

jldemont

Feb 15, 2011

We were very pleased with our experience at Proctor Honda. Dave was fantastic and took the time to explain all the features and options available on the vehicles we were considering. Dave and the dealership worked with us on our trade and financing and we feel that we got a great deal on our new CR-V. The whole team was quick and efficient, and most of all, informative and polite. To top it off, the fresh popped popcorn was fabulous! We look forward to working with Dave and Proctor Honda again in the future and have already recommended them to friends and family. Thanks!!!

amyseverance

Feb 12, 2011

We had a great experience with Proctor Honda. Terri Rutledge was very friendly and patient. We highly recommend her! We went to Proctor Honda for a used Honda Pilot. Terri took the time to show us what we were looking for and explaining our options. She did not pressure us or try to up-sell us.

DEBert55

Feb 10, 2011

I purchased my Honda CRZ through the use of USAA's car purchase program. Mike was on the phone the first day to let me know he was available if needed. Just introducing himself, no pressure. Working the nightshift, sleeping in the day, we corresponded back and forth for about two weeks. He was so very patient with me and always made me feel that my choice of car was my decision. He always kept me informed on the status of my first choice and was very understanding when I abandon the thought of driving a manual with not so good knees. He was always so very pleasant. When I finally got to meet him he was great. He showed me my car and took me through all its whistles and even set up my phone for me. He was wonderful. Mike, the finance man, was the same way. Never pressuring. Just presenting what Honda had to offer.

bakingday

Feb 9, 2011

Obie was very patient with me while trying to decide between a new Honda or a used car from an individual. Also, he was very responsive to my emails (my preferred form of communication). In the end, I got the deal I wanted and am very happy with my new car!

llisiewski

Feb 8, 2011

This is the second CRV that I have purchased from Proctor Honda. Terri just seemed to know which one would meet my needs. Everyone that works at the Dealership have always treated me well and I have been going there for the last five years. In my opinion there is no need for anyone to go outside Tallahasse to buy a vehicle.

lonesome

Feb 6, 2011

I had been to the Proctor Honda dealership about two weeks before and talked to Ms. Rutledge. She took me out to the used cars, where she gave me great detail about the ones that I liked. I didn't decide, that day, on what I wanted. I looked around town at several other dealerships, but found nothing. All the while, Ms. Rutledge would e-mail me to keep me informed about what she had and to ask if I needed any other help. I went on-line and located this 2006 Honda CRV. I went back to the dealership, was treated with most respect, and within a couple of days, we closed the deal.

daboston

Feb 5, 2011

It was a pleasure doing business at Protor Honda. The personel was very professional. The dealership was easy to find and very clean. The CV-R was parked in the front minimizing our time and allowing us to adequately review all the different options as well as drive the automobile.

Jayda

Feb 5, 2011

I came in with the intention of buying a new Honda Coupe. I saw a 2009 certified Honda Coupe with 16,000 miles on it for $7,000 less than the new coupe. I wondered why the previous owner sold it so soon, but I looked at it, drove it, and found nothing wrong with it. Once I purchased it, Terri and Dave took me back to meet the service team and Terri introduced me to Rocky in the service department as the previous owner! I know it was taken care of and feel I got a great deal! I love my car! Third car from Proctor Honda and I will be back.

karibailey

Jan 29, 2011

Our experience was great and the employees were very helpful and friendly! The prices where great and they had a great selection of cars. There internet/website information was very accurate and up to date. Made an easy buying experience. We would def. recommend this dealer!

kharaput

Jan 28, 2011

Im probably the happiest customer to visit your dealership. I had come from a bad experience from another dealership and was stopping to see what kind of deal I could get. My brother has bought 3 cars from you in the past and has had nothing but good things to say about Proctor Honda. The first person we came in to contact with was David S and he was extremely helpful and friendly. We were on the lot for about 5 minutes before we were in a car and going out for a test drive. David was friendly and had exceptional knowledge about the car and answered any questions I had. I had test driven a few cars before and wasnt allowed to take the vehicle on the interstate. When I asked David if I could he was more than willing to allow me. Once back at the dealership, coming to an agreement on a deal was painless and easy. Proctor Honda has made a Honda customer for life and for the duration of time that I live in Tallahassee I will shop exclusively at your dealership and will only recommend you to friends who are in the market for a car.

bculp

Jan 25, 2011

The people were nice and the sale seemed fair and Honda has a good reputation for having a good product. I've had a Honda car before several years ago.I am overall pleased thus far with my interations with Proctor Honda and I look forward to a long relationship with them.Best,becky

lapaz7

Jan 25, 2011

Used the internet for car search. Thomas Oberman was timely, informative, non presuring, provided quick and accurate answers to my questions to plan a purchase of a CR-V. Timing lead him to connect with co worker Terri Rutledge. One word excellent. the why, friendly, informed, helpful, understanding and made a sale to someone who wasn't going to make the purchase at this time

Kpalmer205

Jan 23, 2011

I enjoyed working with Terri. I first corresponded with her a year ago, she responded quickly to my immediate needs. They did not have the color I desired initially, but I decided to go with a color from the lot. I am happy with the color I picked.

brittb05

Jan 20, 2011

I went in and needed a new vehicle but needed low payments. They give me a great deal for my trade and got me into a brand new honda! Mary smith was excellent, her and the team at proctor honda bent over backwards to help me. I love proctor honda! I would recommend anyone looking for a vehicle to go see them because you will always be treated right and get a good deal!

sunflowerfla2144

Jan 14, 2011

After 15 years of driving the same car, I finally decided to take the plunge and buy another car. I wasn't sure if I was going to buy pre-owned or new. Terri, my salesperson, was very patient with me and not one bit pushy. The entire experience was pleasant and professional. I couldn't be happier with my brand new CRV. I'll definitely go back in another 15 years when I'm ready to buy again!

sbshippen

Jan 12, 2011

Stuart Williams greeted us at the door, introduced himself, and became our friend overnight. He was professional, couteous, friendly...he truly seemed intent on taking care of US before taking care of himself. I have already recommended him to several friends.At the dealership we were also greeted by Jeff Stanford and Terri Rutledge, both of whom went out of their way to make sure we were happy.My husband and I are proud to have purchased from Proctor Honda and will continue to rave about your service and professionalism. Thank you, Stuart Williams, for a blessed experience!

sevima

Jan 6, 2011

Dave Saba is a great asset and was extremely helpful and professional. He made the whole experience of car buying easy, hassle-free and answered all of my questions. I'll be buying my next car from him as well. Thank you and keep up the great work, Dave!

judyc39828

Jan 5, 2011

I went shopping for a used vehicle online. When I found one that interested me and made contact with the dealer, Obie responded to the ad. He was very professional and certainly not a high pressure salesman. He followed through with all the preliminaries right up to closing the deal. I would not hesitate to recommend Proctor Honda to anyone. Very Professional and very friendly!

Scherry

Jan 3, 2011

This is the third (3rd) vehicle my husband and I have purchased from Proctor Honda, with Michael Grindberg as sales person. He is professional, ethical and personable. He is efficient in handling all aspects of the sales and delivery. Michael Hagan was great with the financial closing. Our situation required the purchase of a vehicle that would accommodate special needs. Michael Grindberg was sensitive and attentive to our special needs. We have never shopped other dealers since moving to Tallahassee because we have been totally happy with Proctor Honda in every way.

TracyH

Jan 3, 2011

I began my contact with Proctor Honda online, and was promptly contacted by Mike Grindberg. Our initial conversation was friendly, professional, and informative. That experience continued throughout the entire sales process. I particularly appreciated Mr. Grindberg's laid back, low key sales style. Based on experiences I had at other dealerships in the past, I was anticipating (and dreading) getting the overzealous sales pitch. My experience at Proctor Honda was refreshing, thanks to Mr. Grindberg.

DGajre777

Dec 31, 2010

The process was very smooth with no pressure sales from anyone at Proctor Honda. Obie was very welcoming, patient and professional. I had a choice between 2 vehicles, coupe and sedan and after test driving both, I went with the sedan due to a better ride quality. Overall a very good buying experience. I highly recommend both Obie and Proctor Honda to anyone in the market for a new vehicle.

chip555

Dec 30, 2010

Awful dealer ship stay away, they will be nice to you to sell the car and once you pay for it they ignore you when you come to get something fixed with the car. worst dealership stay away from all Proctor owned dealerships. I would never buy a car from they again.

akochanasz

Dec 22, 2010

I went to test drive a Fit knowing I was very interested in the car but not quite ready to purchase. Dave was happy to take me on a test drive and answer any questions I had. He understood my situation and did not pressure me to make a purchase that day. Dave kept in touch with me throughout the month following my test drive, but not to an annoying point, simply offering more information about the car. I went back a month later and asked for another test drive. Dave was very accommodating and did not try to rush me. He was under the impression that I was back for a 2nd test drive but still not ready to purchase so again he did not pressure me, but just kept telling me all the great things about the Fit. I was so happy with his service and felt comfortable at Proctor Honda (as well as absolutely loving the car!) that I decided to purchase that day. The process was as painless as it could be and I walked out a very happy and satisfied customer. Dave's style of sales really appealed to me and was a factor in keeping the Fit on my mind.

Nargus

Dec 22, 2010

Terri was very patient with us during the entire selection, and purchase of the Honda Pilot. We had vacillated back and forth over purchasing a new car or not of several months. She never became frustrated. She is very knowledgeable, and is a definite asset to the Proctor honda Dealership. When deciding to purchase a new car, we had decided between a Volvo XC60 and the comparably priced Honda Pilot. The Honda pilot had a few less "Toys" on it, but it had more comfortable seating arrangements, and a nicer ride to it. Honestly, we preferred the Honda for the product, and the dealership. We have a Honda Accord which we had purchased from Proctor Honda, and have had nothing but a positive reaction to how they worked with us. Proctor Honda, has been one of the best dealerships, and honest service departments that we have come across for quite a long time.

dantope

Dec 21, 2010

My wife and I had been shopping around for a car for several weeks when a friend recommended that we check out Honda. We had a wonderful experience with Proctor Honda. We requested an E-Quote (which was an excellent price), went and test drove the car, and made the purchase. Everything was clear cut - no weirdness, no pressure. Everyone was extremely nice, helpful, and knowledgeable. I highly recommend this dealer.

Stevensf

Dec 19, 2010

I have purchased four cars from this dealership. Very good to work with. This last purchase was the best. Very little need to negotiate. I was given a fair price to start and appreciate the lack of any game playing. My only complaint is I wish Honda made a hybrid CRV.

Jack Ewalt

Dec 18, 2010

I have received nothing but the BEST of treatment with all sales, finance and service people. Especially Terri Rutledge in sales! Kudos to Tony and Chip in the service dept.This is the BEST overall dealership I have dealt with in my entire life!!Sincerely,D.Jack Ewalt

clover_zone

Dec 4, 2010

The sale went very smooth. I stopped by Honda Proctor once and already decided to buy my dream car. My salesman Michael Grindberg was informative and polite. Other person worked for the dealer were also nice. When it comes to the car, I think providing the comparative price of the same car with other prices online was a good idea, which helped me to make the decision.

tktackett

Dec 3, 2010

I've bought two Subarus this year from Hank, and I have been more than impressed with each purchase. Hank knows the cars inside and out, and he is very fun to talk to. At no time was I pressured into anything - he let me choose what I want, and gave constructive feedback on all of my choices. Both times I purchased, I left extremely happy. As far as their service department, I have gotten several oil changes and a tire rotation from their service department, and they charge me what it costs - no more than any other reputable mechanic. I've also gone in for one recall, and they not only fixed the problem, they washed my car after!

jwnoles

Dec 1, 2010

Mary was very helpful and patient with us. The reason I say patient is because we had our 4 year old and our 14 month old with us and they wouldn't keep still. So we had numerous interuptions while discussing the purchase of the van. She also read books to them while we were finalizing our financing. Overall, we have had a good experience with Proctor Honda and Mary.

anshilling

Nov 30, 2010

I have bought several new cars but can honestly say that I have never had a more pleasurable experience as I had at Proctor Honda. I had just come from another dealership and was met at the door by a smiling , friendly face ... Abel Correr. I told him what I wanted to see and off we went. He was friendly, informative but never pushy. When we finished the drive he provided me with brochures and told me to call if I had any questions. I left surprised at how much I enjoyed the Outback and feeling very comfortable with the idea of working with Abel and the rest of the team. Before I made it home I had an email from Abel thanking us for coming in. I returned the next day much to Abe'ls surprise to see and drive the Outback. He was off that day but did not hesitate to meet me. Everyone I met at this dealership was friendly, professional and made you feel they were really excited about your new car. I have never wanted to return to a dealership where I bought previous cars but I look forward to returning to Proctor Honda. Thanks Abel !

klt1230

Nov 30, 2010

I am so happy with my new CR-V and I could not be more pleased with my experience dealing with the Proctor Honda team! While the terrific Auto Acquistions specialist at First Florida Credit Union did the "heavy lifting" for me as far as finding me the perfect vehicle and arranging a fair price, I am especially pleased that they led me to do business with Proctor Honda. Mike Grindberg and the rest of the crew closed the deal with professionalism, courtesy and - most important - SPEED! Thanks, guys!

nfgavalas

Nov 29, 2010

I have a demanding job and very little time to spare I called Tony and explained what I was looking for and he delivered. Tony was extremely efficient and made the transaction painless, with ease, simple, and a true pleasure . In less than one hour I was in and out , car ready to drive, and on my way. Basically car shopping is not an easy job let's face it everyone fears that dreaded car salesman that overkills.... well at Proctor Acura the expertise, professionalism, and customer service is perfect!!!!

BirdWatcher

Nov 23, 2010

It had been over 16 years since I'd purchased a new vehicle. Teri Rutledge at Proctor Honda was a great help to me. She was friendly and knowledgeable. I can't believe how much I love my Honda CR-V. I love everything about it and can't believe it is mine.

ScottB850

Nov 23, 2010

Stuart and the rest of the sales team at Proctor Honda are knowledgeable, responsive and very attentative to customer needs. This is the fourth Honda our family has purchased with Proctor over the last twelve years. We looked at a lot of car dealerships and Proctor Honda provided the friendliest service.

julicunn

Nov 22, 2010

Terri was wonderful to work with. She was very patient and answered all questions that we had concerning leasing a vehicle. She was supportive in our efforts to get the best deal possible. Overall, Honda proved themselves to be reliable and did all they could do to get the deal completed and offer the best deal possible.

neeleyl

Nov 19, 2010

Everyone at Proctor Honda was amazing! Mr. Thomas really worked very hard to make sure I got the car I wanted at the price I could afford. Everyone at this dealership goes above and beyond to make you happy. I have found my dealership for life!Thanks!

blazi32h

Nov 18, 2010

We were looking for a Civic for our daughter. We ended up buying two civics. It was by far the best car buying experience we have ever had. The staff is so friendly and professional. They gave us excellent trade in value for our old cars. I would highly recommend Proctor Honda. Terri Rutledge and Michael Grindberg are the best.

jennifer.ciardo

Nov 18, 2010

Michael was extremly helpful, he made the purchasing of my new car so easy. The check out process was quick and easy, we were able to drive off with our new car during our lunch hour. The service was excellent! I love my new Honda CRV! Thanks Mike!Jenn Ciardo

darglen2

Nov 15, 2010

This is the first vehicle that I have purchased from Proctor Honda and it was a very smooth and satisfying experience. I had already decided that I wanted a CR-V with leather. Bart showed me three CR-V's in different colors. He gave me an excellent price and a great APR. The whole transaction from initial review of the available CR-V's to driving my new CR-V off of the lot only took about three hours. My first impression of Proctor Honda is very positive and very professional. Proctor Honda has a good inventory of vehicles, were eager to meet my needs, provided a very competitive price and APR, and Bart is courteous, friendly, informative, but not pushy. All in all, this was the smoothest vehicle purchase I have been involved with in over 40 years of buying cars. I would certainly recommend Proctor Honda and Bart Fisher to anyone in the market for a vehicle.

scribblebean

Nov 15, 2010

I'm really impressed with how smooth buying my car was. This was my first new car, and my first car from a dealership. I was expecting a lot of the sales racket nonsense, but instead Mike treated me with respect and courtesy. They worked with me on the price and got me a car that I love. I couldn't be happier. Thanks guys!

5schmooks

Nov 12, 2010

This was the third new vehicle we have bought from Mike at Proctor Honda. Mike and the rest of the staff at Proctor were always professional and fair with each of our transactions. With us having children just reaching driving age, Mike and his team at Proctor Honda will be our first choice when it comes to adding a new or used vehicle to our household. Thank you Mike and Proctor Honda for making our car purchasing experience a personal and enjoyable experience.

MindyEllen

Nov 8, 2010

I was amazed at the high level of service and friendliness at this dealership. Especially Mike Grindberg who went out of his way and took time away from his personal life to get me in a car the same day. I felt special ~ not like just a customer. I would send everybody I know to Proctor Honda and have them ask for Mike!!

Debbie Davis

Nov 3, 2010

This is the third car we have purchased from Proctor Honda of Tallahassee. We have bought a total of 6 new Hondas and by far Proctor is the best. Friendly and eager to help with the experience. Will not buy from any other dealer. It has been worth the drive to deal with them.

dbower19

Nov 2, 2010

This was the most pleasant car buying experience I have ever had. The entire staff was very helpful and courtesy. Their interest in finding the exact car we were looking for was outstanding. I will definitely recommend Proctor Honda to family and friends.

girly4u373

Nov 1, 2010

This is the first vehicle I have purchased via Internet sales. Mr. Grindberg was completely professional while being kind and caring. The used vehicle I bought was even a better price than the NADA price estimate. This is alot of vehicle for the price and Proctor Honda is even having my chair lift transferred over to it. Proctor Honda offers sompetitive pricing AND sales people who really care. I will definitely buy another car from them when I am ready to do so.

pdonovan

Oct 27, 2010

This is the fourth or fifth Honda we have purchased from Mike over the last 10-15 years. He has always treated us with courtesy and respect...so we always ask for him. We also have several good friends who have dealt with Mike and they have also bought multiple Honda's from him.In two years...October 2012, we hope to see him again for a new Honda CR-V!

Onecooldude79

Jul 13, 2010

I walk into the dealership and was greeted quickly and with a big smile. I had previously spoken with Doug Clifford and he was near the front door to greet me upon entrance into the dealership. He was very friendly and we began discussing the vehicle I had come to the dealership to look into purchasing. He told me about the Honda Pilot and we took a test drive, It is a wonderful vehicle. After discussing the pro and cons of the Pilot vs other Honda products Doug suggested I give the Odyssey an extended test drive. This was helpful in the decision to buy the Odyssey over the Pilot. He was very helpful at all points of the purchasing process and was wonderful with answering any questions I had about the vehicle or plans attached to the purchase and maintainability of the Odyssey. I would recommend this dealership to anyone looking to buy a car.

xiaoboli

Jul 6, 2010

My wife had a price agreement on the phone before we went to store. Since the price is quite nice, the only issue we concerned was APR of the loan from the dealership. However, David offered an honest APR to us. He did not behave like guys in other dealership like Toyota who gave us low price with a very high APR saying the APR is based on my credit score. Also David was quite patient. We had test drove the first car with some noise from fans. The only time both he and we got a little frustrated was when that noise occurs again after the technician's repairing. So and then we changed to another color.The whole test drive took about 2 hours and David was patient for 1 hour and 59 minutes, and a kind of at the edge of un-patient but turn to understandable immediately. I would say patience wins.

Hobbs09

Jun 6, 2010

Purchased the car through Auto Acquisition Service with Dennis Whidden at First Florida Credit Union, Blairstone Rd., in Tallahassee. He and the Proctor Honda dealership handled the transaction which made it possible for us to purchase Civic at a satisfactory price that we can afford. The transaction went very well and we are pleased with the results.

jcgreiner1

Jun 5, 2010

Clean, organized friendly dealership. Great inventory selection. Helpful and friendly staff. There appears to be a sense that they want to keep your business, for future new or pre-owned sales and service. After sales follow up is good and keeping in touch with offers is great.

aljp

May 19, 2010

I brought my 08 Honda Civic in to get some work done on the brakes. When I first came in to make an appointment, the Service Assistant Bryan Gorniak informed me that everything will be covered by warranty. He repeated the same on the morning I dropped my Civic off to be worked on and again when I called him on the phone later that day. Everything went smooth until I arrived at 5:30 that day to pick my car up and he handed me a bill for $180. At the same time he stated that the brake service was not under warranty despite the fact that he reassured me of that beingthe case several times before. While I was standing there trying to solve the issue, he repeatedly denied my claim lying right in front of me. I have never seen such disrespect from anybody in my life. The next day when I came to see the Don, the Service Manager, to address the issue the manager treated with a very rude attitudesaying that he is not going to "deal with this fiasco" and then he turned around and walked away saying "well, I'm sorry" when I told him that I am a dissatisfied customer. That kind of an attitude is unacceptable especially from an employee who claims to have 18 years of experience. Furthermore, he totally supported his employee's claim that I have been informed of the charge for the service and attempted to place the blame on me. No customer deserves this kind of treatment and the manager had no right to patronize me based on my age (I am a college student). The manager also said that he has records of voicemails being left on mine and my mother's phone regarding the issue. No such voicemails have ever been recorded. I was forced to pay the $180 but what bothers me the most is the lies, disrespect and negative attitude that these two people treated me with! I don't think lying and disrespecting a customer are very good way to earn your business. For all I learned, the only thing Proctor Honda cares about is making money off you. I am never returning to Proctor Honda of Tallahassee for anything. They lost my business forever and I am not recommending this dealership to anybody.

lizard1946

Apr 22, 2010

My husband and I were looking for a car to lease that had good gas milage. We arrived at the dealership late Friday evening. Mr. Fisher showed us cars we were interested in but since it was closing time invited us back on Saturday to test drive.He was knowledgeable on the cars we were interested in. He listened to what qualities I wanted, test drove the Fit and the Insight. Mr Fisher also allowed my husband to try getting his mobility unit in the back of both vehicles to make sure it fit--a very big necessity. When we decided on the Insight we were explored leasing options. We were treated very good. When we ran into a snag, we spoke with the Sales Manager and were assured we could make a deal. We were called Monday morning and we had the paperwork signed before twelve and I was on my way back to work in my brand new 2010 clear sky blue Insight which both my husband and I are enjoying. Many of our Church friends have enjoyed checking it out.

oledougie

Apr 18, 2010

We contacted several dealers on the internet requesting their best quotes. Proctor Honda's Thomas Oberman (Obie), replied and was just great to work with. Initial arrangements were made over thru emails, then over the phone. Each contact with Obie was a positive experience. Not only did Proctor offer us the best deal for our 2010 Crosstour, but Obie made sure every detail, from added accessories, detailing of the vehicle, and going over every asset of the car when we picked it up, was covered to our satifaction. He went above and beyond to have splash guards painted to match the cars exterior by a private individual. There was never any pressure or attempts to raise the cost. I made an offer; they accepted that offer. No bickering, no haggling, no problems, no hassles what so ever.

ThePromotionalGuy

Apr 17, 2010

To begin with. I hate car dealers and going to any type of car lot. Best dressed legitimate thugs you'll ever meet. However, Wes was the exception. I was expecting to be pressured, turned, handed over to another salesman, so I could folk out more money. Not Wes. Wes presented me with 3 down payment options and within those options I could choose different terms. At no time did he try and talk me into anything nor made me feel like I wasn't putting enough down. Wes gave me what I wanted, at the price I wanted and the car my wife fell in love with. I felt like I was in control of my purchase. Proctor Honda seems to have figured out that the days of car salesmen high pressure tactics don't work anymore. I highly recommend this dealership and more importantly Wes.

fauro465

Apr 14, 2010

i came in looking for a lease and got set up with a brand new 2010 hondo civic two door. I love it! It drives amazing and suites me well! the detailing made the car spotless and i was well informed of all the different parts of the car. it was a great experience!

Davisad

Apr 12, 2010

Very pleased with service. Their service was prompt, reliable, inexpensive, friendly and had a good atmosphere. I am very happy with my purchase. The car arrived sooner than we expected and the timing was very good for what we needed. Mike was willing to help us find the perfect car.

mohamin

Apr 6, 2010

The price I got it in was great. The customer service of all the workers were also great. They tend to be open minded about all the issuers and they work with you. I loved the car I got. It looks very neat (Honda civic 2010). I only thing I didn't like is they didn't give me enough for the trade in for my hold car.

sparkyr

Apr 6, 2010

Terri Rutledge was a pleasure to deal with. She was very well informed about the models we were interested in, unlike some other salespeople at other dealerships, and answered all our questions. The casual, low-pressure atmosphere was appreciated. Terri made sure our new Honda Fit was properly prepped, set up, and delivered to us just as we had asked.

PatrickCollins

Mar 31, 2010

Mr. Grindberg was excellent. He found the car I wanted, including the color, and had delivered quickly. The dealership and the manufacturer have good reputations.Mr. Grindberg was excellent. He found the car I wanted, including the color, and had delivered quickly. The dealership and the manufacturer have good reputations.

GoldPilot

Mar 30, 2010

I was in the market for a new SUV and had narrowed my choices to Honda, Chevy and Toyota. Of the three dealer in Tallahassee, Honda was the easiest to work with in the beginning. I decided to try the Internet Car Pricing option to see how much easier and better the price would be. The Proctor Internet Sales Rep contacted me shortly after my inquiry and we started to discuss wants, needs and price, all was going well. I wanted to lease the new vehicle instead of purchase so we discussed this based on the total cost of the suv. He came back with a price that was a little high and we turned to negotiations. We were within a few hundred dollars of a final price, but he did not have the car on the lot and would have to search for it. I was looking for a Gold Pilot Ex Model with tan leather interior, sun roof and a few other add-ons. So I left and waited to hear back from him. I am a person willing to get the best price for what I want so I decided to reach out to some other dealers in the area, Thomasville, Jacksonville, Warner Robbins just to name a few. Most of the places I contacted did not have the color or style I was looking for. Proctor called me back and said that they couldn't locate the vehicle that I wanted. But I kept trying other dealers through their websites. Panama City Honda contacted me almost immediately after I sent them a message. They had the exact color, style and trim I wanted. So I began to negotiate and they came down to my price. I called Proctor to see why they couldn't find the car I wanted when Panama City (which is only a hour and half drive) had it and to see if they would be willing to match the price. The Internet Rep for Proctor basically told me to "go pound sand!" because they weren't interested in matching the price. I just couldn't believe they would lose a local sale over a few hundred dollars. Their attitude became "we are the only Honda dealership you should buy from no matter the price." I was shocked! Not only did Panama City Honda have everything I wanted but the vehicle actually had a few add-ons (cargo mat, sunroof visor) that they didn't charge me for. Plus, since I did all of my negotiations over the phone I was in and out of the dealership in a little over an hour! Unbelievable! As far as I am concern, I will never purchase a car from Proctor.

12sunshine12

Mar 2, 2010

My parents and I came in to but a new Honda Civic, and recieved amazing service! We had already done some looking around and by this point I new what I wanted. Phil at Proctor Honda let us take the lead and in a very short period of time I was test driving the car I new I wanted. This was merely my introduction to my new baby! Since my parents would be leaving the next day, Phil made sure to explain the warranty information to to me so that in their absence I could be sure my car got the best care as well as me. I discovered while I was there that I new a couple that worked there, only justifying that it must be a good place to be a part of. I left the dealorship with insurance, tags,and a clean, fueled up car happy as could be! I look forward to letting the team there insure that I enjoy my new car for a very long time and will most definitely recommend the Proctor team to anyone in the market for a new car! Thanks guys!!

dennisdmoore

Mar 2, 2010

My "Very Bad" rating and the would-not-recommend reflects the way Wayne C dealt with me, Not the way Mary Smith has. Last fall, I'd test-driven an Insight, and Frank Johnson gave me his card. When I came in on Sat, Feb 13, needing to replace my '95 Corolla that had been totaled two nights before when a kid ran a stop sign, this Mr. C. greeted me at the door and told me F.J. had moved over to the Subaru site. When I asked him specifically how Consumer Reports rates the Insight alongside the Prius, Mr. C. said they rate them basically the same -- but later that day I checked and found out that they don't, not atall. When I went back in, I asked him about it and he mentioned this other clipping, from another source, that he'd given me, and acted as if Consumer Reports was so exotic that he hadn't ever gotten around to checking. More recently, of course, I saw several printouts of very recent info from the Consumer Reports website, simply sitting on the table in the customer-seating area for potential customers to pick up and read, emphasizing that the April New Cars issue of their magazine praises Hondas in general -- so I know that your sales staff can't be strangers to what Consumer Reports has to say. That's one complaint about a basic lack of honesty, and here's another: in dealing with Mary Smith, whom a friend highly recommended, I checked to make sure I could put at least part of my down payment on AmEx, as Mr. C. had assured me about a week earlier that I could, but she said it wasn't so. So please understand my disappointment when it came time to sign the actual paperwork and I saw that this guy who has twice been less than honest with me is apparently getting a share of the commission on my new Civic Hybrid. Good for him, I suppose. --D.M.

eknight528

Mar 2, 2010

This was my second time purchasing a car from your salesman Mike Greenberg at Honda Proctor and the experience was great both times. He and David Saba answered all of the questions we had about the vehicle, they also worked with us on finding the one that fix our needs.

Pulcher03

Feb 4, 2010

Mike Grindberg was very polite, answered all my questions, and assisted me in my selection of my car. Overall, I have a very pleasant experience. I would highly recommend this dealership and Mike Grindberg to my family and friends as a place to purchase ot lease a Honda car.

Sanford

Feb 2, 2010

Wes Potter did a fantastic job of explaining the value of the Honda Accord, its impecable service record, and its excellent gas mileage. After purchasing multiple Hondas from this dealership over the last decade, my wife and I are truly pleased with their attentiveness to detail, responding to our requests, and structuring the financial deal to our budget. A job well done by the Proctor Honda team!

joe w

Feb 1, 2010

It was an excellent buying experience made possible by sales person Ray Maguire, slaes manager Burt Price and business manager Mike Hagan. We drove the Pilot on Friday, received a great price quote from Burt on Monday and committed to buy the car on Tuesday. We requested running boards be installed and figured 2 or 3 days for the dealership to order and install them. When we went to fill out the paperwork and pay for the vehicle on Wednesday, we were totally surprised to find that the car was detailed ready for delivery. Ray and Bert made sure that the service department got the running boards and install them on Tuesday evening. Ray was great about explaining all the bells and whistles on our Pilot Touring model which I consider to be a rolling computer. The service department even set up our cell phones to the hands free system. Ray followed up with a phone call to me on the following Monday to answer any questions or concerns we might have about the SUV. We love our Honda Pilot, the deal we received and the way we were treated by the staff at Proctor's. When the need arises for another vehicle, Proctor Honda will definitely be our first stop.

LaRue

Feb 1, 2010

Mr. Maguire made an extra effort to find the car I wanted when it seemed there wasn't one available. Thanks to his hard work, I am now enjoying driving my new "Fit" and not having one because my 14 year old Civic needed to see the Honda doctor again. Thanks, Ray, for finding my red one.

frazikat

Jan 28, 2010

Proctor Honda is THE place to purchase a car. I sent an email to Proctor's to set up an appointment to test-drive one of their cars. Obie promptly sent an email back and then followed it up with a phone call. I test-drove 10 different cars (pre-owned and new) over the next couple of days (they are closed on Sundays), and asked Obie approximately 1,001 questions. He was very professional, friendly, courteous and infinitely patient with all of my questions (and test-drives). There was no pressure at all to purchase a car, and I was able to take my time and concentrate on finding the car that would suit me the best. With Obie's help, I found the perfect Honda for me and I am very happy with the whole car-buying experience. When it came time to do the paperwork, my husband and I were introduced to Patrick Williams, who was also friendly and professional, and he very efficiently moved us through the buying process. Don't bother going anywhere else, just go to the best: Proctor Honda - and ask for Obie!

heuler

Jan 27, 2010

We were treated like gold and can honestly say the car-buying experience was enjoyable!! Everyone was very professional, courteous and listened to us to make sure we received exactly what we wanted. We particularly appreciated that no hard sales tactics were used. They acted more as resources and friends. We love Hondas and will definitely refer our family and friends to Proctor's for the same great experience we had!!!

tostapchuk

Jan 27, 2010

Donny was very helpful and I enjoyed working with him on buying my new car. I also worked with him in 2006 when I bought my first Honda.Unfortunately, before I met with Donny, I did not experience great customer service. The night I came to test drive the vehicle I was interested, my Mom and I were disappointed that 1) Donny was not even given the message that we were coming, and 2) we were basically ignored.It was much different from our first visit in 2006 when everyone at Proctor was great and the customer service from every person we encountered was wonderful. The manager even came to greet us in 2006. This time, though, no one payed us any attention.I was very happy to see Donny on the day I bought my car and very impressed, once again, with his knowledge and cheerful personality. Donny Young is a fantastic salesman and I hope that he will always be available for anything I may need when working with Proctor.

Soheyla

Jan 20, 2010

I came to the dealership in the pouring rain with the intent of just looking. Terry was wonderful, and didn't mind going in the rain to retrieve the vehicles for a test drive. After 4 hrs of test driving, negotiating, and paperwork, I left with my new, post graduation car. Obie was very helpful with paperwork. Being a recent grad, I was weary of going to a large, well-known dealership, for fear that'd I'd get turned down, and not helped adequately with my purchase, but the team at Proctor Honda was just awesome. I'd recommend them to anyone...AND I LOVE MY NEW RIDE!!

fritz mann

Jan 18, 2010

Smooth transaction. This was the 2nd Honda I have bought from them. I hope they can give me a low enough price on a Civic Ex-L to buy it for my daughter later this year.The only improvement would have been if AHFC would have offered me the lower rate I qualified for in December, but the dealer was unable to control that.

daran

Jan 13, 2010

This is the 2nd vehicle I have bought from Proctor Honda and specifically Mary Smith. She is very knowledgable, professional, personable and low key. She answers questions, offers suggestions and works very well with the customer, making the purchase of a vehicle seamless and easy. The business office personnel are also very efficient and pleasant to work with. The rare visits that I have made to the service department have also been positive and professional.

cookyg

Jan 11, 2010

Everyone was super friendly and helpful with me. I was able to get my dream car at a good price and with lots of help. No one was pushy as most car dealerships have that stigma. I think that everyone honestly wanted to see me walk out with a car that was right for me.

solo0715

Dec 22, 2009

Everyone at Proctor Honda was great to work with. Billy our Sales Representive was very knowledgeable of all the vehoicles we looked at. Everyone worked with us to get the vehicle and the price that we needed. Whenever we had a question or problem, we did not have to wait long for an answer Thanks for everything!

melsheimer

Nov 2, 2009

Staff very friendly, internet pricing seemed to be just a lead in. Getting the internet price not an easy thing to do. Extended warranty pushed a bit to hard but that was the salesmans job. Overall the experience was a good one and I am very satisfied with the car

FyremanTFD

Oct 30, 2009

The salesperson was very friendly, and helpful. The whole process was handled with respect for my time and comfort. Thre wasn't alot of waiting around and the vehicle was serviced while the paperwork was being handled. We were made comfortable while things were being done.

elf04c

Oct 29, 2009

My car was totaled and I had a very limited amount of time to find a new one. I utilized the internet inventory search and found a few vehicles I was interested in. After making my inquiry, I spent a significant amount of time on the phone with several Proctor employees. They stayed in constant contact with me, letting me know if a car I was interested in was sold and when a new one was coming in that met my criteria. Everyone I dealt with was very helpful and informative, and after two days I had my perfect car. Despite knowing that I had limited time to find a car, no one ever pressured me and they went out of their way to assist me. The price was more than fair and it was a very positive experience.

ilovehondapy

Oct 29, 2009

I bought a "certified" used vehicle last September. They consistently missed basic things when checking the vehicle through the "certification" process. I think this dealer is a big organization that lost its tracks in the quality assurance/quality control process. It was also apparent to me that the sales person staff and their service department don't communicate well and/or don't like each other. Again, is a full organization that has gone too big (a Tallahassee region almost monopolystic attitude towards customers) and lost sight of the important issues that really matters to clients: Provide good quality product at a competitive price with good service.

sheliah54

Oct 28, 2009

I was simply taking my 2007 Honda Accord off lease and purchasing it. I was pleasantly surprised how great the customer service was offered by both the finance person and Terri Rutledge. I will buy my next Honda from her and as a banker in Tallanassee I plan to make referrals to her & Proctor Honda.

tomekplewa

Oct 28, 2009

No complaints, really. Very friendly staff, good quality and timely service, and a modern facility. We were first with Proctor Acura, then moved back to Honda. We currently own a Civic and CR-V. Good experience with both Proctors, and I am pleased to recommend it. Keep up good work!

Cherylm1cat

Oct 27, 2009

During the course of my car search, I visited a few dealers which ranged from outstanding (this one) to bad. My experience here was exceptional. All of the employees were couteous, professional and there was no pressure. From the test drive to the financing all went smooth and all questions were answered promptly. There was no pressure at all; quite unlike my previous experiences. The bottom line was that I bought a car from these folks that was not even my first choice and I would do it again. My hat off to this entire team. Thanks so much!

bgilbertson

Oct 5, 2009

Brian in service was very attentive and thorough in assessing my needs to service my old car. He called to tell me how things were proceeding and when he found out there were more repairs needed than I had expected. He was patient as I went to sales to price a new car. Jason Collins was very attentive and patient while I debated what to do. The business office was helpful as well. The sales kept in touch with the service department and made trading out the car needing repairs and that had already received some repairs easy. The sales person took the time to clean the car as the dealer retailers were gone by the time the new car was purchased. He did not rush us in making a decision in spite of the time. I can say this was the most positive experience I have had in purchasing a car. Every step of the way the Honda people were professional, kind, patient, and thorough. I feel they gave me the best deal possible.

JeremyC

Sep 19, 2009

I had searched for a month for the best deal on a Honda Accord. In my search I came across Proctor Honda, which is actually 150 miles from my home. I submitted a chat over the internet and recieved a prompt email from Terri Rutledge. She sent me complete information on several Accords of interest to me. I then drove (past the dealer in my home town) to Proctor Honda. From the moment I walked into the showroom I was treated amazing. Terri Rutledge worked with me for over 4 hours, in the rain, until I found the Accord I that was best for me. I test drove over 7 Accords and Terri patiently explained all the options on each model I drove. One thing that I totally appreciated was that I was not pressured. I felt that the price was fair and I did not have to haggle with them. I even met the used car manager and still did not feel pressured, which to me is amazing.I will recommend Proctor Honda to everyone who wants a great experience in buying a car. This is my 4th Honda and when I need another Accord I will drive to Proctor no matter how far I live from this dealership.

zkitkat

Sep 1, 2009

Everyone was very friendly and pleasant. Very focused on giving great customer service. Made sure I was comfortable with the process and the results. The dealership had a good atmosphere and "vibe" when you walked in. I would recommend this dealership.

richardfeng

Aug 20, 2009

In the beginning, I consider different brand, include toyota, VW, GM, and Misubishi, but I often get highest price than others. I guess because I am a foreigner and I don't have fluency English, however I have good computer capability and I can check a lot of knowledge about he car of I want to buy. Face cheating again and again, I choose Honda in the finally, it is not very good. but it better than others.

gam05d

Aug 17, 2009

I was able to find the type of car i wanted by myself without a nagging dealer all over me, and when I was finally ready, everyone was very friendly and kind and really made the experience as a whole enjoyable. The staff was very knowledgeable of their products as well as comparing their cars to other similar vehicles. The price took a couple chances to get right, but in the end, it was where I expected.

dashdrex

Aug 3, 2009

Everyone we came in contact with at Proctor HOnda were fantastic! Starting from the front desk, waiting for our salesperson, several employees came up and asked if we wanted something to drink and made sure we were comfortable. Terri Rutledge went out of her way to fit us in the schedule on Friday so we could wrap our deal up! Everyone was very polite and professional and I will definitely buy another car from Proctor HOnda!

mcgraneb

Aug 2, 2009

This is the second vehicle I have purchased from Proctor Honda and both times I have been very impressed with the buying experience. They have a very knowledgeable sales staff and have matched or beaten online pricing from other other dealers. I highly recommend Proctor Honda.

negatize

Jul 16, 2009

I purchased my first new car out of college and on my own last Saturday from Proctor Honda and could not be happier. I came in on a busy Saturday and Frank let me test drive a 2009 Civic LX 5-speed on two separate occasions the same day, no questions asked. I had narrowed my choices down to the Mazda3 and the Civic -- and the better deal and excellent service made me choose the Civic over the Mazda. I'm sure this car will last for many years to come.

canuckjayhawk

Jul 15, 2009

Everyone I worked with was helpful and considerate. Mark Poole helped me look at the vehicles I was most interested in, he was considerate of my needs and didn't push me toward vehicles that were above my price range, no games with financing options, and I received far value on my trade in. My appointment was at a late hour and they were closed by the time I made my decision but nobody pressured me. I had to obtain my partner's signature on some documents to finalize the sale and the folks at Proctor made that so easy to complete. I would buy from Proctor again and I'd request to work with Mark Poole.

Pattie

Jul 7, 2009

I am in the process of retiring and moving back to north Florida. I needed to feel confident in negotiating for and purchasing a new car more or less over the phone in order to have it awaiting my arrival. Wes Potter was extremely helpful and responsive. Everyone I dealt with at Procter was friendly and helpful. The purchase and pickup went smoothly and I am delighted with my new Honda Fit - which is averaging about 39 mpg on the highway!

grollins172

Jun 12, 2009

As always everyone at Honda was most gracious, knowledgeable and helpful in everyway.It''s why I always keep coming back. Tony kept me in the loop about a used car that I wanted. It let me know when one was available. When I came, another young man was most helpful in describing the differences between my 2000 S2000 and the one I was looking at a 2006 S2000.

HondaFamily

Jun 11, 2009

Billy Pierini in Sales stayed with us over a month of our indecision. He let us drive and drive again. He provided sound information on all the models we looked at and answered all our questions openly and honestly.We knew that buying a car from Proctor's is backed by excellent service. We have for years taken our Hondas to them for service and have not been disappointed. Chip Rommel and Zack Fuller are excellent service advisors and the overall quality of work in the service department is consistently excellent. Everyone who knew we were buying a car said to go to the Internet. We did check some sites to insure the price being offered by Proctor Honda was in the right ballpark, however, we felt that buying from a company we knew and have done business with was worth any price variation we might have been able to dig up... not to mention the basic concept of spend your money close to home!We know we will be purchasing another Honda in the next five years and we know we will go to Proctor Honda to do it.

hreidmoon

Jun 11, 2009

My car buying experience at Proctor Honda was excellent. Terri Rutledge is possibily the best auto salesperson I have ever encountered. She is very knowledgeable and I left Proctors with a through understanding of my new CR V. I also left with the feeling I got good value for the price. I will be shopping for a new Accord or Avalon soon. I will stop by to see Terri first.

jetpope52

Jun 1, 2009

It was a real pleasure doing business with Proctor Honda and in particular Frank Johnson. I was looking for a car for my son who had a gas hog jeep. I wanted something reliable and gas efficient. We had done a great deal of research on the web and determined the Honda Fit was the best option. Frank met us at the door, took us on a test drive, and explained all the benefits. He even returned a call on his day off to accomodate us. The price was right on target and they gave me what I wanted for my trade-in. I felt like they wanted my business and worked hard to make a deal. I would highly recommend Proctor Honda, Frank Johnson, and Honda cars in general. When I look for my next car my first stop and probably my only stop will be at Proctor Honda to work with Frank Jonson.

nwflboy

May 29, 2009

I can't tell you enough of what a pleasure it was to do business with Proctor Honda. I contacted about 12 dealers via internet with specific criteria,(i.e.make, model, color, transmission, options, etc.), looking for the best approach,ability, desire, service and price to make our new car purchase a "hassle free", "no nonsense" experience - letting everyone have the same information, fully informing them all we were shopping around for an "out the door" price with a specific time line. Terri Rutledge at Proctor replied immediately giving me their best price in a courteous, professional manner. One of my local dealers refused to even give me a price,(firm or otherwise), or make an effort to convince me as to why we should choose them. Another local dealer had excellent customer sales & relations and was hard to pin down for a price, (much less an "out the door" one). A dealer in a nearby town was courteous and gave me a price - via the old "four square" method - in a timely fashion, claiming they were the best dealer for our business, but were unavailable/unable to follow up with answers to questions or comparisons. Yet another nearby dealer was forth coming, competitive and yet pushy,(asked for a quote & got a contract...didn't respect our timeline). One dealer was responsive with good sales, customer relations, but the sales manager became irrate that his proposal was turned down and made a comment that "His dealership had never and could not be beat. They were the #_ rated dealership in the nation and no one could compete" - obviously, if they were that far down the list they could and had been beaten,lol. Some dealers had the price & no service, some had the service & no personality, some were honest, some were shady, others had no price but good service, honesty & personality. I could go on and on with the stories/experiences, but you get the idea. Proctor Honda had the total package, they listened, they were respectful, courteous, honest, upfront, service oriented, with down home hospitality - in other words, they got it and my business too! So, if you're in the market in the Southeast US - check Proctor Honda out for your next vehicle...they won't disappoint you.

peteolson

May 25, 2009

I have purchased 5 cars from Proctor Honda and each time I have been very happy with every aspect of the process. They are friendly, efficient and I always get the best price. We purchase Hondas because they are reliable and the best value for the money. Thanks to Mary Smith and Mr H.

LFC

May 22, 2009

I sprained my ankle this morning before coming to have my Ridgeline serviced. Robert saw me hobbling to the center, then, moments later back to my car. He stopped me and asked to help. He went to my car, pulled it closer to the service center, and brought me my phone (which I'd been hobbling to get). Not ten minutes later, as I was ensconcing myself to work in the VERY comfortable service area (with desks for people who want to work, a TV area for people who want to watch TV, a non-TV area, far enough away for those who would like to read quietly, and a coffee and snacks area free and available to all), I knocked over my coffee. I began to clean and Robert saw me. He came over, brought more towels, and insisted on cleaning the floor where coffee had spilled, even though I was already trying to do so. He then insisted on getting me more coffee--and brought it back with creamer and sweetener though I'd forgotten to mention either. I found out--in asking if there was a way to put in a thank you for his kindness--that he has recently lost his wife of many years and has been working at Proctor for 30 years. I am so thankful to Robert. He's made what is essentially a not-so-pleasant, and in my case, today, a painful experience, feel warm and comfortable. Thank you Robert!

mstaffcat

May 15, 2009

Amazing, true, buying experience! In 2003 my old Van was totalled by an uninsured driver. I was desperate to buy a light blue Odyssey ASAP, as I was having to rent another minivan to carpool my kids to school. My internet search revealed only 2 such cars available within Florida and southern Georgia. I had done my homework, and was confident that I could get a fair price substantially below sticker price, so I called Proctor from Jacksonville and asked to speak to the internet sales manager. I explained what I was after, the exact car I wanted, and said I would pay by cashier's check. He asked me to wait a minute while he crunched his numbers and confirmed that the blue Oddy I wanted was in fact still available. Two minutes later he returns to the phone, and asks when I want to pick up the car- "it's a deal". Here's where it gets good- I had purchased a number of new cars in my life prior to this one, and had dealers try to screw me every way possible...even when I had just driven across town in my home city to make the purchase in person. In this case, due to my wife's prior commitments, I had to travel to Tallahassee from Jacksonville by Greyhound bus in order to pick up the new car! Can you imagine the terrible bargaining position I was about to put myself in- if Proctor said "We made a $500 mistake", I would have had almost no choice but to pay up, or ride the Greyhound back to Jax(about 5 hours, instead of 2 1/2 by car!) I was picked up immediately at the bus terminal in my brand new just washed ODDY, completed the sale in about 20 minutes back at the dealership, and was then on my way back to Jax in my new ODDY! I was in the perfect position for a dealer to take advantage of me, but Proctor did not. You may think me a fool, but my next Honda will once again be purchased from Proctor.. only this time, I think I'll have my son drive me over from Jax while I take a nap! TOTALLY, AWESOME, HONEST, FAIR, DEALERSHIP.

adscofield

May 5, 2009

The only real issue we had was our new vehicle was dirty when we picked it up. I spent almost an hour looking it over making the sales person wipe spots off the seats, dash, and exterior. It was a factory demo so it had been used but we were told their detail department would clean it up. The sales person even had the nerve to swear to me it had been cleaned. There is no way because there were bugs still on the mirrors and front grill, what looked like soda and some sort of food splattered on the seat and center drink holder, and a bright blue (what looked like marker) spot on the back seat. I was very disapointed in the detail job. Closing on the purchase should have only taken an hour and a half but instead it toook 2 and a half hours because I had to clean the car first. Other then that I feel we got a good price and were not pressured into buying anything.

floridagatorfan

Apr 29, 2009

Received a very good price on the new vehicle (2009 Ridgeline). Would like to have got a better price on my trade-in but that wasn't the salesman's fault. Overall experience was excellent. This the second vehicle purchased from Proctor Honda and both times I was treated right. Outstanding dealership!

The_Brain

Apr 28, 2009

This is the second honda civic me and my wife have purchased from Proctor Honda. They are very helpful and willing to work with the customer. Wes was good about quoting me prices and answering any questions I had about the civics. This is the second time I have dealt with Mike on buying a car and it was just as good if not better then the first time. I was willling to drive to Proctor to buy my new car even thow I have a honda dealership in my home town because the sales team there is so much better. I would recommend this dealership to anyone interested in buying a new honda.

crwilk

Apr 27, 2009

Mike and Patrick were not pushy and did everything they could to make sure we were comfortable with terms, price, and even comfortable just waiting on paperwork to get done. Mike did a great job corresponding over email and had everything ready for us when we got there. When we requested new tires be put on the front because the old ones were pretty bald, they did it without hesitation. Top notch customer service.

gatorljt

Apr 26, 2009

I bought my new Honda Fit at Proctor Honda about a month and a half ago. (And I feel bad about waiting this long to write a review, but Ive just been having so much fun driving my car, Ive hardly at time to do anything else!) I had never bought a new car before, and I had never bought a car on my own (and being a young girl, I wasnt sure what to expect as far as that goes...), but the whole thing was extremely easy and stress-free. Actually, the whole process of researching cars and narrowing down my choices before I actually went into the dealership was 300 times more stressful than any part of the actual buying process. I think it was so easy mainly because of the people at Proctor Honda. They are extremely nice, patient, thoughtful, and not at all pushy. Mark Poole (my sales rep) and Tony Heiberger (the sales manager) were wonderful, and they worked with me to get a great deal. (I had found a lower price elsewhere, and they were more than willing to match it. They actually gave me a slightly lower price than the other guy.) The finance department was great, too. They worked hard to get me a low APR (despite being a first-time financer) and were patient while I asked a million questions. Overall, I had a great experience at Proctor Honda, and I would recommend them in a heartbeat!

rhartlage462

Apr 25, 2009

This was my fifth new car transaction with this dealership over the last several years.AS usual I do my homework before I go in...I have a price that I am not willing to go above ( which they do no know )...and every time their first offer has been below that price, and better than other offers I have received. I don't like "haggling", and I don't like being played for a fool. I ask for their best deal...and seem to get it, with no pressure or "tricks". The final paperwork is always just what we have agreed on. I used to hate "shopping" for a new car till I started dealing with Proctor Honda,

AccordGuy

Apr 23, 2009

Doing business with Proctor was nothing short of great. Like most people, I shopped 3 different Honda dealers even though Proctors is my local dealer. It was nothing against them, or my salesman, Mark Poole, I just had to make sure I was getting the best deal. They were not pushy at all and they even encouraged me to challenge their offer. When all was said and done, I got the best price on my new Honda in Tallahassee thanks to the Proctor Honda Low Price Assurance. The other dealers just could not match their final price. The paperwork process was fairly easy and best of all, there were no surprises when I got into the fi nance office. I look forward to doing business with this dealer in the future. Thanks!

HondaBuyer3

Apr 20, 2009

They gave us a good price on a new Fit but couldn't help with trade-in value of our old car. Also their loan offer wasn't as good as what our bank offered. They were accommodating by letting us sell our old car ourselves for cash at the dealership and using that as partial down payment. It worked out well, but it was a bit of a hassle. They were not forthcoming with any free extras, such as floor mats, and they wouldn't remove their ridiculous $300 delivery fee for "paperwork". We'll likely shop around again for our next car and I will recommend others do the same.

barb123

Apr 16, 2009

Dave is a very patient man. I needed a car very badly mine was on it's last leg. Dave showed me car after car after car. He was alway available and he always had a smile on his face. He came into the dearlership on his day off for the closing which I was 4 hours late for. He never gave up. I am so happy with my new Honda. It is so nice to go out in the morning and start my car and not have to sit for 5 minutes before I could back out. I was not happy with the price which Dave didn't have anything to do with. I know he had to go to whom ever was in charge. Both my loan officer and my mechanic said it was a good car but I paid too much for it. I would recommend the Honda dealership and Dave Saba as the best place to buy a car in Tallahassee.Thanks so much!Barb Smith

islandman

Apr 15, 2009

From the beginning the sales personnel were low key but very helpful in our initial search for the model we were interested in. Once we decided on the model, the sales person was very helpful but again low key, not pressure type or "sales type". Received a very good price and they worked with us on delivery of the model and color, etc. we wanted. Everything about the dealership was 1st rate. Had a small problem with out bank and the financial person was very, very helpful to resolve the problem. We highly recommend this dealership, and all the individuals we worked with. Go to others and then deal with them!!

psmith509

Apr 15, 2009

After researching onlne and locally for a new car, I spent several days visiting various dealerships in town, looking at and driving several vehicles and talking with different salespeople. It was not until I saw the Honda Pilot and talked with Andy Scott and drove the Pilot that I fell in love with it. It had many more features for the price than I had imagined being able to include in my purchase. Andy was very patient and not "pushy" or over anxious to make a sale, which impressed me. He was always courteous and helpful and considerate. After our initial discussion about the financing, I was concerned that we would not be able to come to an agreement, but between Andy, Tony Heiberger (Sales Mgr.) and Patrick Williams (Finance Mgr.) working HARD to find a way, we settled on a 36 mo. lease/purchase deal that fit my budget and made my heart happy. After driving the Pilot for four days now, I am even more thrilled with the vehicle, its comfort, its ride, and its amenities. And, oh, my teenage grandchildren also LOVE it (especially the technical gadgets and the XM radio system!) I have owned Ford Explorers and a Toyota Highlander in recent years, and, although I liked them all, I know I will LOVE this automobile. It may even be my "forever" car! Thanks, Honda!

swsabau

Apr 11, 2009

Very easy to work with - via email, phone and in person. No pressure put on us at any time to buy the car. Provided all info I requested. Didn't drop price as much as I'd have liked on dealer demo with over 2000 miles, but threw in a few extras. Very patient with our 2 year old daughter. Excellent child play area. Very clean bathrooms. Would recommend the dealership to anyone looking for a Honda.

SBrown22

Apr 10, 2009

My sales experience with my vehicle purchase was excellent. Wes answered all my questions and provided me with any information I requested. I really felt like he wasn't "just" trying to sell me a vehicle...especially in these tough economic times. Thanks Wes!

fotoflow

Mar 19, 2009

This was my first car purchase and Frank made the experience comfortable and easy. He was a great salesman and didn't make me feel any pressure to buy, which is one reason I did! The price was reasonable for the type of car I was looking for, too. I will definitely be using this dealership again for future car needs and will send friends and family there also.

diogy

Mar 18, 2009

This experience was by far the most plesant car purchasing experience I've ever had.Mark was fantastic. He was not pushy, very knowledgeable and thorough. He did all the leg work prior to our return to Honda to complete the purhase which was a big deal since I work on Central Time and had to work until 6pm.Every aspect of my experience exceeded my expectations. Just to sweeten the pot, I absolutely love my Honda. Thanks to everyone for helping to make this a great experience.Lesly Konrad

Tom Rankin

Mar 17, 2009

Thanks to Billy and Patrick this was a stress free experience. Billy stayed late and listened carefully to what we wanted, covered the options, and told us what he could do and when. He located a CR-V in the color and model that we wanted and had it delivered within a couple of days. Using plain language he explained the deal and worked within the price range that we could afford and wanted. He did not pressure us to take a vehicle on his lot or take options that we did not want or need. We were very excited when we saw our vehicle for the first time and was happy that we waited for the color we selected. Patrick was equally helpful in explaining the extended warranty coverage which we purchased.We've purchased several Hondas and Acuras over the years from the Proctor Dealerships and appreciate their straight forward manner and exceptional friendliness. They have always gone out of their way to help us with purchase and service issues.

jsobkowska

Mar 13, 2009

Andy attended us, my husband and me, very well. It was the best car buying experience we ever had. I plan to buy my next car from Honda Proctor. The financing option was grate, superior dill over the one offered by my Credit Union. Everybody in the store is helpful and courteous. Yesterday I have had my second key done by Jason in Service Department, he was quick, efficient and polite.You ALL at Honda are doing a SUPERIOR JOB!

jonest

Mar 11, 2009

The was one of the most pleasant car buying experiences. The Sales person David tried to anticipate your questions before asked. Provided much information and followed up the following morning to verify satisfaction. David ensured me that if there were any additional questions or concerns that needed to be addressed he was there to help.

kiras

Mar 11, 2009

Everyone is friendly and does not pressure you to make a deal. I would recommend that anyone who is looking for a new or used car visit Proctor Honda in Tallahassee for the hassle-free and friendly service. I have been a customer since 2006 and I will keep returning and recommending that others do the same.

lgibson

Mar 7, 2009

Mr. Young is a true professional in every sense of the word. He works hard at satisfying the customer. He goes the extra mile to ensure that the customer is happy and satisfied with the vehicle that is being purchased. He is definitely an assest to any dealership.

sxystar209

Mar 5, 2009

Everyone at the dealership was very friendly and helpful. They gave me a great price on my 2009 Honda Civic LX. Wes, especially was very nice and helpful since it was my first time purchasing the car. He answered every question I had and went through everything slowly so that I understood it. I would definitely recommend this dealership to someone!

aikato

Mar 4, 2009

I read this website, and I decided to go to this dealer and buy my new car. I was expecting a good service from them. However, I was soooooooo disappointed the service they provided me. I was ready to sign and finish everything and get a car and leave, but the financing place gave me a lot of trouble, and I've been waiting for a phone call from Proctor for two days now. I understand that Proctor does not have any control over the financing area; however, they never even called me and let me know what was going on. I had to call them twice and ask them what was going on. If they say they will call you by 10 am next day, they HAVE to call you, right? Because I was expecting a call whole day!!!! It's not like I am just sitting at my house doing nothing. I had very important meetings to go to. I was not even sure if I had to find someone to go to those meetings for me because I didn't know when Proctor was going to call me and go there to get a car! You don't just leave people like this!!!! I wonder how they are rated #1 in GA and FL!!!! My friend is interested in buying an accord, but I would not recommend him to buy his car from this place.

eweber2001

Mar 4, 2009

This was my daughter's first time buying a car and it could not have been a more exciting and wonderful experience for her. Bert and Wayne took the time to show her the the small, "green" type cars she was interested in. They let her test drive every model she liked and then let her look over the inventory of their lot at her pace until she found her favorite exterior and interior colors. They seemed to have as much fun as her.There was absolutely no pressure to buy and after visting several other dealers there was absolutely no reason to shop any further. Their quality and service had us sold on the spot.They price of the new vehicle and offer for her trade matched the best internet figures we could find.Honda's financing was just as easy and straight forward. I would buy her anytime.

koskidesign

Mar 4, 2009

Doug has always been our "go to" guy for Hondas ... he's thorough and listens carefully to make sure we get the Honda that fits our needs. This transaction was no exception. We leased a Honda Accord 4DR for the price we had budgeted and are very pleased.

waas01

Mar 4, 2009

We couldn't have had a better experience! After discussing our specifications for my new car on Tuesday, Ray had it picked out and ready to go when we met on Saturday morning. He's been our salesperson for 10 years and continues to follow up periodically just to see how things are going. Customer service at Proctor Honda is a #1 priority in sales AND in the service department.

jonster1

Feb 26, 2009

The sales experience was wonderful. No high pressure sales tactics, just good customer service. We received a fair price for our trade-in, and a good price on the car. When we picked up the car on the day of purchase, the car was clean with a full tank of gas. Very good customer service! Mary was wonderul to work with and I would highly recommend Proctor Honda!

olarandy

Feb 24, 2009

Mark Poole made my visit to Proctor Honda so easy. I live 2 1/2 hours from Tallahassee. He quoted me a price over the phone and when I finally got there the price was still the same. He helped my car transition so much simpler to include setting up my daughter's car seat in my new vehicle. THANK YOU MARK!!! THANK YOU PROCTOR HONDA!!!

chasedasea

Feb 23, 2009

I went to Proctor Honda looking for a 2009 Pilot, everyone I ran across was very polite. I scheduled a test drive via email and when I showed up Michael Grindberg was ready and we took a drive and I left, there was no pressure and he did not question me albeit he did answer all of mine. I came in the next day and told him what I wanted and he brought it over for my inspection and we started the process. Before he looked at my trade in he asked what I expected to get for it and I told him a range. When he came back the trade in value was higher than my expectation which was a surprise and showed me that they were honest so I knew I would buy their product. One gentleman even made me some coffee while I was with the finance officer, he noticed that I was interrupted while making my coffee so he asked how much sugar and creamer and brought it to me. They did not stick me in a cubicle; I felt free to roam around while waiting and I did. The receptionist had copies of a crossword puzzle at her desk and they have snacks and drinks. All in all it was a great experience and I would highly recommend it to even the most skeptical car buyer.

ryan427

Feb 19, 2009

My fiance, Heather Harris, and I visited Proctor Honda in 2008. We purchased a pre-owned, certified CRV. Mark Poole helped us with the purchase and really put us at ease while we were there. Mark treated us like people, not a "sale". Much different than car salesmen we've dealt with in the past... you know the kind... beads of sweat rolling down their foreheads, the "pitch", and the impetuous approach that can be such a turnoff to regular everyday people like me and Heather. We'll be back to see Mark for our next vehicle.The Service department perpetuates the positive experience we've had with Proctor Honda. Rocky and James (and the rest of the staff) take the time to explain what the car needs when we bring it in for service while helping work with the warranty to make sure things are covered. There aren't many service dpartments that will take the time to do that for customers, especially in such a fast-paced environment. Again, they treat us like people... keeps us coming back. Plus, we get to say hey to Mark! Endless thanks, Heather Harris (soon to be Teter) and Ryan Teter

zippy11

Feb 18, 2009

traded 07 fit for a new cr-v. needed more passenger room, ease of entry. pleased with overall experience. 4wh drive very hard to locate in the south. the 2wh drive is excellent with the traction control. courteous employees and always available as I changed my mind often about color, 2 or 4 wheel drive, new or used. willing to work with me on the changes. was lucky as the color and interior ,ex-l, was on the lot and available.

manguso

Feb 9, 2009

I have been buying cars from Proctor Honda since 1998. The employees here are almost like family to my wife and I. In particular, our salesperson, Dave Csaba, is one of the most pleasant and knowledgeable guys to work with in buying a car. There is no pressure to "get you into" any particular model. He asks what are you looking for and then tries his best to find a car and deal that suits your budget. It is almost not fair for us to write a review as this is the 8th car we have bought or leased from Proctor (including 2 for my daughter) since 1998. Each time we were greeted by various employees in a friendly manner, offering us cold drinks or coffee and asking us if they could help. The service department is as good as the sales section-always helpful, courteous, and knowledgeable. On top of all that, Honda cars sell themselves. We have never brought one of our Honda's in for anything other than routine maintenance. We have owned 2 Civics, 2 CR-V's, and 4 Accords-all from this dealership.

jtmerrill

Jan 30, 2009

The entire team was extremely helpful and courteous. The buying experience was nice and the follow-ups after the vehicle was bought expressed a real concern with customer satisfaction. Every employee there greeted us as if they were welcoming us into their own home. They sent us away with a freshly cleaned car filled with gas even though I was the driver that used the gas depleted from the tank. I have already suggested relatives drive down from Atlanta to purchase their next vehicle.

jerry5656

Jan 27, 2009

Andrew helped me with getting a new (to me) 2007 Hinda Civic Si. Originally I wanted a black 4 door and my credit isn't the greatest. Andy never gave-up for me. Keeping me constantly up to date with the lender and the dealer, so that I was aware of what I need. In all, from the time I test drove the Civic Si Thanksgiving weekend, to when I got the car, last weekend, he was constantly helping me and working with the finance manager at the dealership. I had previously mentioned my credit, well I wasn't able to get the black 4-door Si, but he kept an eye out for me and got me the same year in a 2-door blue. Within minutes it grew on me more than the black because the blue just had more character and looked far sportier in the 2-door option. The things that mattered the most when it came to my salesmen was that he never gave-up even when I wanted to and he was kind and well informed, not just about my finacial situation and how it related to the lenders, but also the automobiles themselves. He made my first car purchase an enjoyable one. I would come back to Proctor Honda to buy my next car.

jobdowns

Jan 23, 2009

My husband and I had an awsome buying experience with Proctor Honda. I first connected with Terri Rutledge online, who was very patient with me and provided me with all the answers to my questions. And I had a lot of questions, as we had not yet determined which model we were interested in purchasing. After about a month, and many e-mails back and forth, my husband and I made it into the dealership. Once again, Terri was very patient with us, gave us time to look at all the different models, and explained to us all the pros and cons of each, as it pertained to our specific needs. Patrick was the finance manager who worked with us on our purchase. He was just as helpful, and made a process that is almost as cumbersome as buying a house, seem like a breeze. We ultimately ended up with an Accord and love it! We've always been big Toyota fans, but they may be hard pressed to get our business back. Honda may just have a new client for life, if all our dealings go that smoothly. Thanks Terri and Patrick. We appreciate you!

brenda eatman

Jan 22, 2009

I've know Mr. Young for almost 20 years and I purchased my 1st car through Mr. Young. I was really nervous about purchasing a car. I've always been told that a woman should never ever go to the car lot alone, because the car dealer(s) would take advantage of her. So I decided to go alone and when I arrived at the car dealership, I'll never forget Donny's wonderful smile and how friendly, professional and knowledgeable he was about the product he was selling. To make a long story short, whenever my family or friends need to purchase a car I will always refer them to Mr. Young. Thank you Donny so much for helping me as well as my family with our purchases.Brenda

bwmfsu

Jan 15, 2009

I didn't know that it could ever be this simple to buy a car. Wes was friendly and professional. There wasn't a moment that I felt pressured and there were no hidden tricks up his sleeve. I would recommend Proctor Honda to anyone wanting to buy a new or used car. I first contacted the dealership through their website and then was immediately contacted by an internet car salesman (Wes). The entire experience was great. I bought a 2009 Civic Ex Sedan for a very reasonable price. I will definitely go back to Proctor Honda, specifically Wes the next time I need to buy a car. On top of having amazing service a week and a half after purchasing my car I received a box of cookies from Proctor with a note that said how much they appreciated me as a customer.

floridastatetech

Jan 10, 2009

Andy provided great service while I worked with him in purchasing my new car. He was always on top of everything and kept me updated as to when I would receive my car. This was the best car buying experience that I've had. I highly recommend Proctor Honda. Thanks Andy!!

carolinarhood

Jan 9, 2009

It was the easiest we've ever bought a car... we got an email quote from Mike and when we went to purschase the price was the same... we traded in my husband's car and got exactly what we wanted for it... no hassle!!! overall it was the best experience we've had buying a car!

nate23

Jan 8, 2009

I would like to say that I appreciated the fact that I was not pressured in purchasing my vehicle. The salesperson allowed the vehicle to sell itself and not give a rehersed script on all the benifits of the Honda Pilot. If you are looking to purchase a new or used Honda I strongly recommend Proctor Honda.

singsparrow

Jan 5, 2009

From the very beginning Andy was extremely personable, not pushy, and let my friends and I do the shopping. He didn't try to rip us off when we chose my car (the Fit). He was fair and honest and defies the generalization of a "car salesman". Mike was really good at his job helped me understand what I was signing. He too was friendly. The gray-haired finance man came out to discuss the numbers for a few minutes. He was straight forward and to the point. That helped a lot. This is my fourth car purchase experience and by far the BEST one ever. I will highly recommend Proctor Honda to anyone.

thecolororange

Jan 2, 2009

I contacted a number of dealerships by email for price quotes, and received a reasonable and timely quote from Proctor. Price negotiation over email was easy, and the final price was quite reasonable. My email contact, Michael Grindberg, allowed my to schedule a time that was convenient for me to take delivery, without requiring a deposit or claiming I had to take delivery that day.When I took delivery, the price was as agreed. Price did not change one I got into the F&I office. The F&I person, Patrick Williams, did not play any games with monthly payments other than the standard extended warranty pitch. After signing all the papers, the salesperson put on the license plate, sat me down in the car and explained the standard features, and I drove away.Overall a very easy, low-pressure car buying experience. Proctor lived up to its reputation and I would certainly buy from them again.

mitchell

Dec 30, 2008

You talk about a turn-around! My experience with Proctor was amazingly positive, and that is coming from a guy who swore he would never buy a Honda again (still smarting over those crazy tires on the Odyssey Touring edition). Doug and his manager, Tony, bent over backwards to EARN my business. If my neighbors wouldn't complain, I would shout-it from my roof-top every night: I LOVE PROCTOR HONDA AND THEIR COMMITMENT TO ME, THE CUSTOMER!!!

Strictlyfishn

Dec 30, 2008

I have dealt with Donnie Young since 1993 when purchasing a vehicle for myself or friends.My last dealings with Donnie was 2 years ago when my daughter needed a reliable SUV.I called Donnie and without hesitation he had my daughter in a Honda Pilot within a few hours.This is my 5th vehicle that I have purchased from a dealership that Donnie was working at.I am still driving the 1993 Toyota Camry that Donnie sold me back in 1993. My wife is driving a 1999 E320 Mercedes that Donnie sold me. And again my daughter is driving a Honda Pilot and a friend of mine is driving a Acura TL that Donnie sold her. My daughter was in town for Christmas this week (12-25-08) and her engine and VM light was on. I tried to get her in to service but Zack said he couldn't see her until Monday (12-29-08). I told him that my daughter was from Savannah, GA and was leaving on Sunday (12-28-08) and I just wanted to make sure the Honda Pilot was safe to drive, but that didn't matter to Zack. I called Donnie and he called me back within 5 minutes and told me to send my daughter in and Zack would check it. Had it not been for Donnie and his caring for his customers I would not been able to rest at ease knowing my daughter was on the highway and something could have happened. That's why I will continue to deal with Donnie when it comes to purchasing a vehicle. I spent 5 hours at Toyota one Saturday trying to get a deal for a friend of mine and it didn't happen. I left Toyota and called Donnie and within 1 hour Donnie my friend was driving away in a used Acura TL. Donnie doesn't pressure his customer's and ALWAYS go out of his way to satisfy his customers.I ALWAYS recommend family, friends to Donnie when they want a reliable vehicle and a HONEST salesman. Donnie keep that big bright smile and continue to be the best of Tallahassee car salesman.

eyvfraiser

Dec 24, 2008

2 years ago I decided to trade in my 5 month old Chevy.. wanted a new Honda CRV. Proctor Honda was wonderful. I was able to by the car in 2 hours! Great service from sales and then from the service dept. I even recommend this dealership to my sister and neice. My niece purchased a new Honda Accord last Septmeber. We all are having Happy Honda Days from this great dealership. I will return again.

jodyosteen

Dec 22, 2008

I have been dealing with Proctor Honda for about 2 years now and have always had a good experience. The staff is always friendly and helpful and the quailty of work has always been great. I would highly recomend Proctor Honda for all Honda service needs.Jody

tombles

Dec 21, 2008

I guess we can always complain about price, but I have always returned to Proctor's because I feel somewhat comfortable in their hands. Even after the trouble with one of my previous cars, and the dropping of a major product line, I found myself returning because I value their experience and professionalism. Anytime I have considered the purchase of a vehicle, I can't help but get very apprehensive, as I do not like haggling, dealing, or high pressure sale techniques. Mr. Grindberg made my purchasing experience as painless and pleasing as any purchase I have ever made, and I look forward to recommending Proctor's and their professional staff to anyone looking at the purchase of a vehicle.

ayuden777

Dec 20, 2008

I always bring my car to Rocky, because he makes sure that it's fixed right the first time. He always comes and sits with me in the customer lounge and explains to me what's going on with my car. When I call for information or advice, he has a thorough answer and goes above and beyond to satisfy the customer. I always take my car back to the Proctor dealership.

southwestkid

Dec 20, 2008

I had a problem with my electrical system. called up rockey at proctor honda, described my problems to him. He recommended a wrecker to tow my car in and said when the car comes in he would take care of everything. The wrecker came hours later and dropped of the car at honda. Rockey called me right when the car came in and apologized that they would not be able to get it today but he would make sure its the first in the morning. Sure enough I get a phone call that morning telling me what was wrong, and how long it will take. I told him I couldn't pick the car up till the following day, he said no problem, it will be ready and waiting for you. I came in the next day, rocky wasn't there but the other took care of me nicely and I was in and out in five minuntes. Very happy with my whole experence. Friendly, timely, and helpful.

ssinwelski

Dec 20, 2008

Everyone was very friendly. Rocky thoroughly explained the issues with the car and most economical options for fixing them. I appreciated the honesty and ease of working with him. I have used this dealer for years and they are always a pleasure to work with.

08civic1234

Dec 19, 2008

I bought a 2008 civic in March and I absolutely love the car. My service rep Rocky Harrell was very pleasant and very helpful. He explained everything that would be done to my car with routine maitenence. I couldnt have asked for better service. I will continue to go to him for future needs due to his knowledge of my particular car and his wonderful customer service. I reccomend him to everyone.

hybrid1224

Dec 19, 2008

I brought my new Fit in for it's first oil change and had the pleasure of dealing with Mr. Harrell. He was very helpful in scheduling me an appointment around my busy schedule and making it work. Anytime I have service related issues Mr. Harrell goes that extra mile to make sure I'm taken care of. Thanks!

ShariSinwelski

Dec 19, 2008

I went to Proctor Honda to get service on my Accord. I could not have asked for better service. Rocky Harrell was extremely helpful and honest. I need to take my car on a drive across the country and now I feel Honda made it is safe to do so. The service was fast, efficient, and affordable! I live out of town and specifically came to Proctor Honda in Tallahassee on my vacation time.

trevorhylton

Dec 19, 2008

My experience with the dealership was as a result of multiple purchases.I never felt pressured and the financing process was short and easy. My salesperson is extemely knowledgeable and listen to my needs he did not try to sell me what I did not need. everything that was promised was delivered and I am happy with my purchase and will always make Donny my first choice whenever I or my friends need a car. The service after the sale was excellent and is ongoing

g35flyer

Dec 18, 2008

It has been a pleasure dealing with Proctor Honda. I have visited them numerous times for oil changes and have always received excellent service from Rocky Harrell. Rocky is always friendly and polite. I wouldn't take my car anywhere else...what a great service experience.

McClells28

Dec 18, 2008

Everytime I need service on my Honda Accord, Rocky has always been very nice and willing to help me with whatever questions and concerns that I have. Always a pleasure to do business with him. He seems to know exactly what he's talking about and the price is always within my budget. Thank you for doing such a great job!

corryd

Dec 13, 2008

I have taken my van in numberous times for oil changes, etc. and Allison is always so pleasant and smiling. She seems to enjoy her job and the people she works with too. No matter how many customers are coming in, Allison keeps the flow running smoothly. It has been a pleasure dealing with Proctor Honda and I would not hesitate to get my next vehicle from this dealership.

birdygardner

Dec 12, 2008

We were already sold on Honda and Proctor because we had purhased an Accord Coupe previoiusly. We wanted to trade for a new CRV due to personal reasons and showed up on a Saturday afternoon. We left about 3 to 4 hours later with the CRV our our choice. The salesman, sales manager and business manager were fantastic. This was truly the most pleasant and easiest car purchase we have ever made. And, what makes it even better, we know we can count on Proctor to keep it serviced in the same manner.

melanieshiver

Dec 12, 2008

We would like to say that Michael Grindberg was great in helping us find the right car for our daughter soon turning 16. He responded to an email inquiry that we sent to the dealership. He found the perfect car for her. In fact, it was so perfect that our daughter found the same car online and emailed him herself asking questions about the car. We were going to surprise her on her birthday but when she showed us the car online and told us it was her dream car and she would love to have it, we caved in and told her that the car was being held for us until we could get back up to Tallahassee to finalize the deal. She was thrilled. When we finally went to get the car, it was even more perfect that she thought it was. She didn't expect it to be so nice. Michael and the staff at Procter Honda made her 16th birthday an experience that she will never forget.Thanks,Mike & Melanie Shiver

lam04t

Dec 11, 2008

Stuart was very helpful in helping me find the car that I was looking for on my budget. I described to him the features that I wanted on a car & other requirements that were important to me (i.e. side curtain airbags, mileage under 30,000 etc) He promptly pointed out every used car that fit my requirements. He also allowed me to look around alone without standing over my shoulder which gave me time to inspect each car & select which ones to test drive. After I selected a car to purchase, he was able to work out the price/payments according to my needs. He was friendly, informative, helpful & respectful, rather than a pushy salesman. I am very pleased with my car & my experience at Proctor Honda!

Rhonda Smith

Dec 11, 2008

I am extremely pleased with the service I receive each time I visit Proctor Honda. The staff is always prompt, polite, attentive and very professional. I will definitely recommend them to my friends & co-workers. I plan on buying a new car there in the future.

macoml

Dec 9, 2008

I found the Honda Service Center staff to be extremely thorough as well as extremely friendly and helpful. I had a fabulous experience at Proctor Honda and would recommend them to anybody.

anm04k

Dec 8, 2008

I purchased a New Honda Civic about 1 1/2 years ago from Proctor Honda in Tallahassee Fl. Not long ago I was in an accident on the highway and did a considerable amount of damage to my car. Rocky was very helpful throughout the whole process. He kept me updated on the status of my car and answered all of my questions. I couldnt have ask for more from him or the dealership.

LaRae

Dec 6, 2008

When I pulled into the service department I was pleasently surprised to be greated by Allison. I have been her mom's hairstylist for many years and remembered her from when she was a young kid. I met her the first time when she came into the salon with her mom all decked out in her soccer uniform. I was having an issue with my aux plug and allison quickly figured out it was. She had me in and out in no time. I thanked for giving me "special treatment" and was on my way. Later, my arrogant self, found out that I did not receive "special treatment" that is how she treats EVERYONE! Great job Allison, keep up the good work! All fives were given because the service was fast, friendly and free (my car was under warrenty). The department was clean too!

Mary Myers

Dec 5, 2008

Proctor Honda has always been very friendly and very helpful. I purhcashed a new vehicle from Proctor 2 years ago and since then, I have never used any one else, regardless of the problem that I have had. I go there for oil changes, check tire pressure, repairs, and anything else that's needed pertaining to my vehicle. Allison is very friendly and always explain everything to me in detail. I always deal with Allison;she always go above and beyond. Allison is awesome when answering my questions and arranges for transpotation for me to reach my destination. She is always so friendly and polite. And always informing me regarding the status of my vehicle while I am waiting, and if anything is ever wrong, explains things to me about the situation with my car. I will continue to go there for every need I have as long as Allison is still employed there and am able to use her as my service advisor. I definitely recommend this dealership to anyone and everyone.

ahwilson

Dec 4, 2008

Allison was very helpful and attentive. The staff was excellent and made me feel comfortable. It was the best experience i have ever had at a car dealership! I would recommend them to everyone i know! I will definitely bring my car to Proctor for all future services.

caugh073

Dec 4, 2008

Proctor Honda is still and has always been very friendly and very helpful. I bought my car from them about two years ago and ever since then, I have never used any one else, regardless of the problem that I have had. I go there for oil changes, check tire pressure, repairs, and anything else that I have ever needed. The staff is very friendly and always explain everything to me in detail, even without me asking. I always deal with Rocky Harrell and never use another service advisor. I do not know very much about cars and could easily be taken advantage of when it comes to things being repaired and prices but they never have and always are very helpful. Rocky is awesome when answering my questions and arranges that the shuttle service (that they provide free of charge to take you to and from work or anywhere else if you have to leave your car there for some reason) always picks me up on time and gets me to work on time as well. He is always so friendly and makes polite and interesting conversation while I am waiting, and if anything is ever wrong, explains things to me and calms me down about the situation with my car. I live closer to Thomasville, but I always drive to Proctor Honda in Tallahassee to get my car serviced no matter what. I will continue to go there for every need I have as long as Rocky is still employed there and am able to use him as my service advisor. I definitely recommend this dealership to anyone and everyone!! Also, their restrooms and whole dealership is very clean and sanitary and that is definitely a plus as well!!

FLIZ11

Dec 4, 2008

THE STAFF IS VERY HELPFUL! ANYTIME I HAVE A PROBLEM THEY DO ANTHING TO KEEP ME AS A CUSTOMER! I DON'T GO ANYWHERE ELSE TO GET A OIL CHANGE, I'M WILLING TO WAIT IN THE LOBBY TO HAVE SERVICE DONE ON MY CAR! ALLISON WORKS VERY HARD AND VERY FRIENDLY! I WOULD RATHER GO TO PROCTOR THAN THOMASVILLE!

Jonjam

Dec 4, 2008

Everyone is very nice, and knowledgeable which is the main reason why I go there. Along with the waiting area being very spacious and clean, they offer coffee and breakfast snacks. I highly recommend this place for service on all vehicles. I have never had a bad experience there.

kborman

Dec 4, 2008

I have been a customer of Proctor Honda for 7 years. I have always been very impressed with their work. The reason I keep coming back, however, is because of Rockie Harrell in service. I own a 2001 Honda Civic that has given me problems, but Rockie is always amazingly professional, friendly, and eager to help. I have been stranded and called him at 9pm and he helped me arrange a tow for my vehicle while being reassuring and friendly. He is a true asset to Proctor Honda, and I am happy to remain a customer there as long as they continue to employ individuals like Rockie. I would gladly recommend him to my friends and colleagues, and I have!

MSpann0120

Dec 4, 2008

I came in for an issue with my navigation system and Rocky was the best service manager I have ever encountered. He offered me a beverage while I waited and made sure the shuttle took me to work expeditiously. After my car was finished the shuttle came and picked me up and returned me to the dealership. My experience was smooth and quick. I will definately visit the dealer again.

hcj1982

Dec 3, 2008