Used Cars for Sale at Proctor Subaru in Tallahassee, FL

SteveP

Jul 10, 2016

While traveling to Orlando on Saturday, a our 2012 Outback had the check engine light come on (YIKES)... The service team got us in and back on the road in short order. Thanks sooo much!

ZZGirl

Jul 9, 2016

Exceptional service at Proctor Subaru; friendly staff, clean and comfortable waiting area. I am happy with the work performed and the interior and under the hood inspection report. Bonus was the car wash after the work was performed.

Jsellers

Jul 7, 2016

I brought my new Outback in for the 1st service and Billy took the time to explain everything they would do and told me about how long it would take.I appreciate the way the folks at Proctor make you feel like part of the SuBaru family.Jim S.

Cars123

Jul 6, 2016

I had my car's oil changed and it was done quickly and professionally. They noticed I had a tag light out and replaced it too. Great service, I am definitely coming back.

65plusclub

Jul 4, 2016

Our salesperson was not available at our appointment time however a young gentleman stepped right up and offered his assistance. He synched up the phone and had my front license plate holder attached in no time at all. Our experience with Proctor Subaru overall has been a stress free experience. Hank was very knowledgeable about the products, Ron spoke articulately and answered all our questions straight forward with a little humor input making for an overall pleasant experience in buying our new vehicle.

JimMac

Jul 3, 2016

Needed headlight bulb replacement and had no appt. Took us right away and washed the Outback as well. Thanks for great service.

pmercer47

Jul 2, 2016

Excellent service department, staff and waiting area. They listen to you and genuinely seemed concerned that all your needs have been met. My issue was taken seriously and actions have been taken to resolve.

Tally Outback

Jul 1, 2016

Everytime I get my car serviced at Proctor Subaru I have a great experience! The lobby is always stocked with drinks and snacks and I love that my car gets vacuumed and washed on the outside at the end of each service!

Wheeloid

Jun 26, 2016

The service management is always helpful,the sales staff are polite and not pushy and the Proctor family is determined to make sure you get what you pay for.we have bought both new and used cars from them and we keep going back.

Hshussey

Jun 25, 2016

I'm new to Subaru. Received a notice that there was a recall to check the Electronic Parking Brake. Easy Peasy scheduling an appointment. On arrival, met at the door, vehicle was inspected and procedure explained. I chose to wait on the vehicle which was also a pleasant experience. Coffee, snack, plenty of reading material, and pleasant waiting area. Vehicle was returned washed and vacuumed. Impressive first visit!

JB

Jun 25, 2016

The staff at Proctor Subaru has always been helpful, friendly and courteous. My experience on June 23 was no exception. I choose to wait and their waiting area is comfortable, has snacks and coffee, as well as wireless internet. Most importantly it is also dog friendly.

cool grandma45

Jun 24, 2016

I had my oil change and tires rotate,great visit.Highly recommend Proctors.Never have a problem very nice with me,I've purchased 2 cars from them.Never disappointed.

daisy1936

Jun 24, 2016

I had my first maintenance done. they even cleaned up the car and it was ready for my trip.I would recommend Proctors. My grandson bought a car at Proctors also.

Elizabeth Davis

Jun 23, 2016

Great car. Great dealership. Billy Swindell is the best. Did me right on service. I was in a rush to leave town and he found a way to get me into the service schedule. This dealership is so popular that one needs to get an appointment a week ahead of time, minimum. But the peace of mind from good service is well worth planning ahead.

PLAB

Jun 23, 2016

In all the dealerships I have dealt with, none can top Proctor Subaru. I haven't stopped bragging g about them since I bought my SUV. Everyone should drive and own a Forester.

rdwhitlock

Jun 23, 2016

As always, my experience was professional and easy. They even vacuum and wash my car which I don't do often enough. Thanks a bunch!

Subaru enthusiast

Jun 23, 2016

Needed to replace a back tail light lens, even though I purchased my Subaru in Jacksonville, there was no hesitation to work on my car!They were welcoming and attentive, on time and very pleasant to deal with.

Todo_que_brilla

Jun 23, 2016

I bought my Subie from Proctor at the end of 2014 and have been taking the Outback there ever since. I find the staff to be awesome. They are consistently efficient and conscientious, and frequently go the extra mile for customers. Well done, guys!

RHenley

Jun 22, 2016

Outstanding customer service from the Service Manager, Blane, and other staff. Best dealer in Tallahassee. You can't go wrong with Proctor Subaru. Highly recommend.

MKatz

Jun 21, 2016

I bought a 2011 Subaru 6 years ago from another dealer, but quickly switched to Proctor for service because they were SO much better! Over the last 5 years they've consistently provided excellent service, never once recommending anything that might not be needed, but on more than one occasion recommending that something NOT be done as it just wasn't necessary. An opportunity arose to sell my 2011 Outback, so I did and did not even look at any other car model out there. I now have a new 2016 Outback and it is wonderful! The sales experience was a good one! Cody Stulley is a great salesman - I never felt hustled or harassed, and I ended up with a good fair deal. Thanks!!

AWeiss

Jun 19, 2016

The low oil level lights (both words & icon) came on. I pulled into a gas station, checked oil. Very low (my bad). Station didn't have the correct oil. Proctor Subaru saved the day.I drove straight to Proctor Subaru. Billy patiently listened to my tale. Took the car down to service. While topping off the oil, I spotted the roof rack for my Forester. Billy arranged for it to be installed.Service folks also topped off all my fluids. Everyone was super nice. All this with no appointment. THANK YOU.

KML

Jun 17, 2016

It always takes too long to do the oil change service, even with an appointment. It always have to leave my card instead of being able to wait on it. However, Billy is always nice to work with.

Legacy Lady

Jun 17, 2016

This is my first time owning a Subaru. Took my car in for for servicing, the people were great. They gave me excellent service and paid close attention to the detail. Thanks Subaru.

Anothersubaru!

Jun 14, 2016

I have had several service dealings with Proctor now and have been very pleased with each one. I have been around Subarus since 1972 (my father had a dealership for 32 yrs) and I am sure that other dealerships could benefit from the example of the great service department at Proctor Subaru!

R. Miller

Jun 14, 2016

Knowledge, thoughtful salesperson Car has great comination of features - high mpg, all wheel drive, back up cam, etc.Great experience Comfortable environment No sales pressure

jessicak1225

Jun 9, 2016

Proctor Subaru is the best! I've been a client since 2013 and I've never had an issue or a complaint with anyone I've dealt with there, not in Parts, Sales or Service. They do excellent work, communicate very well and are always professional and polite. I will continue to use Proctor Subaru because of their super work and great customer service.

TCL

Jun 8, 2016

I have had two Foresters serviced by Proctor Subaru since they opened. I have always had a great experience. My latest visit involved a recall and my car was out of service for a week. I was given a loaner car and the service was done just as I requested. When I picked up my Forester my service consultant, Tony Badia, went over the repairs with me and made sure I was happy. I plan to continue to use Proctor Subaru for future service needs.

Donald

Jun 7, 2016

I scheduled the routine 6,000 mile service appointment by phone more than a week in advance. The dealer shuttle got me to work and picked me up 4 hours later. I gather there had been recent staff changes in the service department -- but Billy got me in and out in half a day. Thanks.

randy123

Jun 6, 2016

Proctor provided a rental car for me and them a new crosstrack until they had my car fixed. I have my outback back and enjoying it.

Judy

Jun 5, 2016

I called, at the last minute, on Saturday morning to get me car serviced because I'm going out of town next weekend. Tony told me I could bring it and drop it off but he probably wouldn't get to it until late in the day. He called back at 10:30 and said it was done. Tony obviously knows two important things: 1) under promise and over deliver and 2) get the work done that's in front of you and don't sit idle waiting on work that's coming later (like scheduled appointments). Smart guys and pleasant to deal with!

jaandras

Jun 4, 2016

I gave the fife star rating because the work was done to my satisfaction. people were friendly and they took care of my car as expected.

dbluefish

Jun 3, 2016

As usual it was a good experience. Lounge was comfortable but you need some gun and motorcycle magazines. Some good crackers and Brie would be appreciated(lol). I am bad at names but the service guys out back were great, checking on things and letting me know the progress(all they did was fix a flat tire but they did it with humor and efficiency)

Jane Springer

Jun 3, 2016

I went in for oil change and fixing a recall issue. I was in and out in a little over an hour. Tony was very helpful.

myGirls2

Jun 3, 2016

It always a pleasure when I take my outback in for the routine service. The staff is always courteous and helpful with any question I may have. We love our Subaru!

Subaru2015

Jun 3, 2016

Had an Amazing service both with buying the legacy and in the service . I wish I could own one of each of these cars! Would defiantly buy from Subaru again!

Tvillegal

Jun 2, 2016

Went just as planned. Service completed while I was at work - very convenient. Cost actually less than anticipated. Everyone is pleasant and helpful. Will be a repeat customer.

bcohenlaw

Jun 1, 2016

Once again Proctor Subaru exceeds all expectations. Excellent service, friendly staff, and they get the job done right. It's a pleasure doing business with such a professional operation.

TJH

May 31, 2016

My wife and I have just purchased our first Subaru and I was very appreciative of the professional service. We relied on recommended reviews of Consumer Reports and the recommendations of other owners.

cath

May 28, 2016

Thank you Cody for all your help in ordering my new 2016 outback. You spent months helping me and I appreciate your patience & understanding of my unusual requirements. Super is a good word to describe the way I was helped & treated.

outback2013

May 18, 2016

Excellent job making an appt for me and taking care of the problem with my car. Thankful for the great service representatives there at Subaru

Richie1378

May 9, 2016

I corresponded with this dealership via email prior to visiting about my future vehicle and found them to be top notch. When I eventually came to buy a car, the sales peolle were easy to talk to which made my purchase extremely easy.

loovai

May 5, 2016

We moved to the Gulf Coast from New Hampshire in 2008 with a 12-year-old Subaru Legacy wagon which finally gave up the ghost in 2011. We started leasing a Subaru Outback that year from Proctor. We have continued to do so. We have been treated more than fairly both in our dealings with the lease and service. We cannot recommend Proctor Subaru more highly.

sewarme

May 4, 2016

I was due for my 18k service appointment including oil change on my Forester. Life got in the way and I wasn't able to schedule it prior to a 1,500 mile road trip I had planned. I called the day prior to leaving in a panic and asked if there was anyway they could work me in so I could get these services done prior to my big trip. Billy was so kind and accommodating. He said sure, he would work something out though it may take several hours. I got there and they got my services performed in an hour. Incredible. And so friendly and happy to help. A pleasant experience all around :)

Ann

Apr 29, 2016

Cody was great and we've our new Forrester! He got us the color we wanted with all the options we asked for and we didn't have to wait too long.

carriesing

Apr 27, 2016

Just bought a certified pre-owned Outback and I love it. The service was excellent and I love my new Subaru! I loved that I could bring my dog inside...very pet-friendly!

JCP

Apr 27, 2016

As I've come to expect, the service at Proctor Subaru was excellent. The work was promptly and correctly done, the service staff were polite, and the waiting area was pleasant. Plus, they wash the car!

Bouq

Apr 26, 2016

Went in for a recall repair and had an excellent experience. Got me in and out fast and they have an excellent waiting area. They even washed and vacuumed my vehicle. Excellent work. Thanks.

HappyCustomer

Apr 26, 2016

It was a pleasant experience. Staff was very professional and waiting area was comfortable. The only thing that kept me from rating it excellent wasn't the dealership's fault. Suburu sent a recall notice saying my vehicle needed a computer adjustment. It turned out that it did not need it after all.

oratoirestjoseph

Apr 26, 2016

I had a large screw stuck on my front passenger tire, and called Mr. Billy Swindell in the service department who advised me to bring the car right away. He was helpful and took care of things immediately once I got there. The service guys solved the issue in less than two hours. The tire needed to be replaced. Excellent service!

Pmb1213

Apr 26, 2016

We continue to be impressed with Tallahassee's Subaru dealership in all areas. Friendly and helpful staff, clean and comfortable facility, professional communication, timely service, positive experience. We would recommend without reservation!

Forester#1

Apr 23, 2016

Tony and Ron helped make the buying experience really friendly: The best in Tallahassee ever experienced, and we've lived here for 30 years and bought 6 different cars here.

jim

Apr 23, 2016

Service performed in a timely and accurate manner on an 05 Legacy. Would recommend this service department to owners of any make. This 2 Subaru family would not go else ware for service.

Julie Hedberg

Apr 22, 2016

They were very quick and courteous when they serviced my Outback. I also like the way they take their time to wash the car before they return it to me.

Jane64

Apr 20, 2016

I'm on vacation and needed an oil change. They took time to fit me in, at the last minute since I was only in town that morning. That says alot for owning a subaru. You receive great service at any dealership.

rolande923

Apr 20, 2016

I truly enjoy going to Proctor Subaru for my routine services. I especially appreciate that they called both my work and cell phone to ensure that they reach me. Bill Swindell even emailed me too. That's a truly great and personal touch. I am a customer for life. Thank you so much to the friendly, experienced and caring staff!!!

Matilda

Apr 16, 2016

I always enjoy my visits to Proctors Subaru. I especially like the service that takes me home and picks me up when the service is complete. The staff is very friendly and the waiting area is clean and a pleasant place to wait.

Restorer

Apr 16, 2016

After changing the timing belt as part of scheduled maintenance for my 2009 Forester, a tension bolt sheared, ruining my engine. The service consultant, Billy Swindell, offered to rebuild my engine without my asking and without charge. Also to pay for a rental car. The work was performed promptly. The mechanic who did the original maintenance was consequently scheduled for additional certified Subaru training. I could not be more pleased with the outcome of this unfortunate incident. I give high marks to Proctor Subaru for its ethics and the management of its personnel. Andy Clewell

Diane Scott

Apr 14, 2016

Our experience with Proctor Subaru has been just that, "a breeze," or better yet: "A breath of fresh air!" It is such a pleasure to deal with the level of quality and experience that is offered by Proctor Subaru, and our recent experience with their service department proved the point. We are sold!

Lisa Johnson

Apr 14, 2016

Highly recommend this dealership. Service dept is 5 star. Billy Swindell and all the staff are super friendly, fast, and efficient. Was in and out in an hour for complete servicing and a free wash for the car. Proctor's is also pet friendly, so my black lab Sally Rose was treated like the princess that she is....lol.

Schapin2016

Apr 5, 2016

The professional way we are treated. The concern about our needs. The follow up later. I was made to feel like a special member of the Suberu family. What Tony sales person said about the care of us as a customer and how the service dept. cares was on the money. Thank you for being there for us.

Patrick Byrne

Mar 29, 2016

Billy Swindell & the Proctor Subaru Service Department do a fantastic job of taking care of both me and my car when I bring it in for service. The service is always fast, complete, and I am kept aware of what is going on with the car. I always feel very well attended to, both me and my car. A first rate service center.

jmacc

Mar 28, 2016

Proctor Subaru and Cody were quick and efficient. Cody knew was I was looking for. It was a quick and easy process with none of the usual car buying hassles. It was a great experience.

bcohenlaw

Mar 25, 2016

Proctor Subaru not only performs car service competently, but does it with trained professionals who personalize the experience. All the service representatives, as well as the technicians are friendly, greet you every visit, often by name once they get to know you, and treat you like family, not like just another customer. On top of that, if you are waiting for your service, there's delicious coffee, soft drinks and snacks (many of which are healthful). The overall experience makes a service call something to look forward to.

PB&J

Mar 25, 2016

I needed an emergency repair to a tire and went in without an appointment. Tony and his crew were very welcoming and helpful! Highly recommend this dealer for sales and service both.

Proctor

Mar 25, 2016

Excellent customer service, quality vehicles and friendly informed staff. Cody was wonderful and knowledgeable to work with and we received an above fair price on our trade.

MoMo0522

Mar 24, 2016

Welcome environment! Comfortable waiting area with great selection of refreshments! Excellent Price!Got the car back with a much needed bath! Terrible pollen problem in Florida!

JoHoNo

Mar 8, 2016

A great review in Consumer Reports and several referrals from friends sent me to check out the Subaru Outback, but sales rep, Pat Murphy, had the professionalism to earn my business. Pat is knowledgeable and thorough. I especially appreciate Pat's patience orienting me to the many great features. Business Manager, Ron, excellently handled my paperwork. This was my first experience with Proctor Subaru and I am delighted to recommend Proctor Subaru to others. Joanna

c_howse

Mar 7, 2016

This was my first "car buying" experience to go through completely on my own. Cody and the entire Proctor Subaru crew could not have been more approachable and helpful throughout the whole process. They defy every stereotype of the "car salesman" mentality - couldn't recommend any other dealership in Tallahassee as highly as this crew!

Dan P

Mar 6, 2016

Had my 2014 Legacy in for service on 3/4 w/ Service Adviser Billy Swindell. He's very helpful w/ recommendations. I like the convenience of scheduling my service appts. online. A nice selection of coffees and snacks in the waiting area is an added bonus!

Sharp7

Mar 6, 2016

I recently visited this dealership to have my car serviced and everyone at Proctor Subaru was quite amiable, especially for 8:00 in the morning. I was told the service would take 2 1/2 to 3 hours and it was done in just over an hour!

Subaru_ORV_Enthusiast

Mar 6, 2016

I had a factory recall on the passenger air bag for my Subaru. The recall that has hit thousands of Honda as well as Subaru. While bring it in for the recall, I also had them do a minor service.Since the passenger air bag recall was going to require accessing the cabin air filter, they told me they could change it out just fo rhte filter cost, no labor cost involved. Save me about an hour of labor charge.Rather than have a hsuttle service, they gave me a loaner car, which worked out really well because I could get to work quickly and return at my convenience rather than wait for a return shuttle.Everyone was very friendly and everything was done to my satisfaction. Plius I f got the normal car wash and cabin vacuum that comes up with their service. Have utilized them for servicing for Subaru for the last6 years and have had no problems or complaints.

TallySam2

Mar 6, 2016

I have used Proctor Subaru since 2009 on both of our Honda vehicles, and they have always been very responsive in scheduling us in at the earliest convenient time. Great service and they LOVE dogs - our dog son always loves to visit since if there is a wait he gets a treat and a drink and meets the nicest folks!

Tridy

Mar 5, 2016

The service of Subaru dealsship is great! The people are nice and friendly, and they helped me balance my tire quickly. Will definitely come again

mka

Mar 4, 2016

Just purchased a new vehicle for the 1st time in 10 years. Hank Smith was delightful to work with and I am so pleased with my new Subaru. Everyone I dealt with was so helpful. I did not feel pressured in any way. I can highly recommend them to anyone wanting to purchase a car.

Billconnor

Mar 1, 2016

We bought a Forester on Saturday and had a delightful experience. Cody Stulley was the sales representative and was knowledgeable, helpful, and cheerful. Over the years we have bought many cars, and this was the best experience yet.

ranipdude

Mar 1, 2016

The Proctor Subaru Service Team are some of the most courteous and helpful support representatives in our automotive industry here in Tallahassee. They always concern themselves with your complete satisfaction. I required a warranty part replacement and they handled everything for me including a complimentary car wash. It was a fantastic experience and I would highly recommend their services for your new or used Subaru vehicle.

rasj

Feb 14, 2016

The service at Proctor Subaru was perfect. Billie Swindell was very helpful. This was the third time I was at Proctor for service and have been pleased all times.

LoveSubaru

Feb 11, 2016

Recently, I was looking for a new Subaru dealer having just moved to the Southwest Georgia area. Subaru Proctor exceeded my expectations with professionalism, courtesy, and quality performance. The Service Writer provided a complete explanation of the services to be performed, estimated cost, and duration of the work. My Legacy was also washed upon completion of the service. My overall experience was outstanding and look forward to future servicing of my Legacy.

Legacy

Jan 26, 2016

The service at Proctor Subaru was great. Billie Swindell was very helpful. This was the second time I was at Proctor for service and have been pleased both times.

WBenHart

Jan 22, 2016

Staff is professional, friendly, customer-oriented. They even provide a complimentary workspace where busy professionals can return phone calls, check e-mails, fax, etc. I am sold on Proctor Subaru.

Forester

Jan 21, 2016

They discovered a gash in one of the tires that I had not noticed. It was a safety hazard, and could have created a problem if they had not found it and replaced the tire.

Sand girl

Jan 21, 2016

I give an excellent rating for my maintenance on my car because of the convenience and friendly service they give to me, they provide transportation back to my office and are always friendly and in a timely matter. And I always receive my car cleaner than when I left it love that they vacuum and wash it, and if I choose to stay and wait for my car the waiting area is so wonderful with snacks drinks coffee and Wi-Fi wouldn't go any place else.

MandyS

Jan 20, 2016

My service visits at Proctor Subaru are always a breeze. I prepaid the service plan, so I just sign on the line and leave the keys. Love my Subaru!

tally sub

Jan 19, 2016

I enjoy going to Proctor Subaru. They are located on my side of town. The facility is clean and spacious. The personnel are kind and professional.

mspolland

Jan 17, 2016

I consistently receive outstanding service for my Honda Civic at Proctors' Subaru in Tallahassee. I arrived without an appointment and was seen quickly. I especially like working with Billy.

Kmr2622

Jan 16, 2016

Rather than having to wait two weeks he just replaced my part in a few minutes - best service ever! Would use again for sure anytime.

Linda

Jan 16, 2016

My recent Subaru service took a little longer than I was originally told due to a recall that I had neglected to mention when I made the appointment. But Zach drove me over to Publix so I could get a sandwich for lunch and I was able to make it to my next appointment on time. Subaru takes good care of its customers!

pmercer47

Jan 15, 2016

Had to get new tires ... service personnel helped find a discount to help me out, and washed my car. Friendly and caring people. Service wait area is very comfortable.

Subaruowner

Jan 14, 2016

The service department is awesome! Tony and Billy are extremely helpful and pleasant to deal with and the technicians are super fast and efficient. I am extremely pleased (again) with the quality of service I received.

skygg1

Jan 12, 2016

The service is excellent. For the 12,000 mile check up they did a multi point, rotated tires, oil and filter change and cabin filter change and washed my car! NO CHARGE!

KE

Jan 8, 2016

My daughter's car threw a belt right in front of the dealership late one night and was essentially undriveable. The next morning, I worked with Billy and Blane in the Service department who quickly and economically had the vehicle repaired. Not only will I now consider Proctor Subaru for my future service needs, I am also considering a Subaru for my next vehicle purchase.

Jsellers

Jan 6, 2016

I am really enjoying my new 2016 Outback thanks to salesman,Pat Murphy. I was completely happy with my 2012 Outback and intended to keep it, but after seeing and driving the newest model, Pat helped me trade cars. He found me walking amongst the new cars while I was waiting for the service department to finish with my car. He answered a few questions and showed me the new Outback and I left with a new car. Thanks again to everyone at Proctor Subaru.

Rodney

Jan 6, 2016

The service staff did a great job. They are very professional and seems to really like the job they do . I highly recommend this dealership for service to your Subaru.

pcarp

Jan 5, 2016

Service was excellent. The staff was friendly. Their waiting area was clean and comfortable. The provide refreshments and a play area for children. Love dealing with Proctor Subaru.

jgoutback

Jan 4, 2016

I had an appointment and Billy was very prompt in letting me know when they were going to get to my car. He also kept me updated as to it's progress. Great waiting area as well. Love Proctor Suburu. JoAnne

Margaret at Beethoven & Company

Jan 2, 2016

Your service crew is wonderful. Billy took great care of me & my car. I love being able to bring my CRV to yall. Much closer than going out to Honda. Thank you all very much!Margaret from Beethoven & Company

Mike

Dec 31, 2015

Service Manager Billy Swindell was courteous, efficient, and helpful. Had service work done earlier than promised. Pleasant showroom surroundings while I waited. Car was washed and vacuumed as an extra bonus which I appreciated.

Lschnetzler

Dec 30, 2015

We purchased out new 2016 Subaru in October and it was time for our first oil change and tire rotation. I was able to make the appointment online which was very easy to do. They took my vehicle back right away and I had a pleasant place to sit and wait. It took about an hour and 15 minutes for my service to be completed and they even hand washed and vacuumed my car when done. I have never had my car washed when getting it serviced. Impressed with the customer service and love my new Forester

subarugirl

Dec 29, 2015

I have a 2015 Impreza and have had it serviced at Proctor each time. I always receive a warm welcome and fast service. It's super easy to make an appointment online. This particular time I had a running light that was dimmer than the other. When they first checked it they didn't see the problem. As the tech was pulling it up another tech noticed what I was talking about and immediately took my car back to fix the problem. I have enjoyed every service I've had there and will continue to be a loyal customer. I enjoyed speaking with Tony at my previous visit while waiting for my car. I was always dealing with Abel until he left. Very impressed with all employees I have dealt with thus far.

Busy Lady

Dec 23, 2015

Great service! My car was ready very quickly and they cleaned it for me too. Everyone was very professional and nice. Will be returning for future maintenance. Thanks!

calin

Dec 21, 2015

The Service at Subaru Tallahassee is extraordinary. Everyone is extremely professional and the work is done quickly! The team works together in an efficient manner. From the time of scheduling my service, through the time my car is ready for pick up, I feel as if I am there only customer. Thanks Subaru Tallahassee

Mike_in_Tally

Dec 21, 2015

My service experience was fantastic. The crew at Proctor Subaru will do quality work on-time and at a fair price. What else can you ask for!

RW

Dec 20, 2015

I was on time to my appointment, greeted by the service manager who then inspected my vehicle. After signing, I left and returned after 1 1/2 hours. The tires had been rotated, the oil changed, the vehicle fully inspected, and washed and vacuumed. No reason to complain :)

Subaru/service

Dec 17, 2015

The service man was prompt, took our information. We left our car, they gave us a call when the work was completed. We returned to pick the car up it was complete and serviced to our satisfaction.

Rodney

Dec 16, 2015

Tony was very helpful. The service center had to order parts so we can get the work done. So we will be back soon to get the work done.

rpelham

Dec 16, 2015

The staff at Proctor Subaru was extremely courteous. They performed the work timely and provided an excellent summary when the car was picked up. I would definitely recommend them.

Tkepper

Dec 15, 2015

Mr. Swindell was very helpful and timely in getting me an appointment the same day I called for my rotation. Even though I used a steep coupon, they still took the time to vacuum and wash my car after just a rotation. Thank you!

Chipno

Dec 13, 2015

Tony Badia is the best. He was very accommodating and serviced our Subaru. He also took the time to help my wife set up her new smartphone with Bluetooth and streaming music. He was very patient with us and made sure we knew how to operate these features in the car. Tony is fantastic. Thank-you

Coda2010

Dec 13, 2015

Of course the expectation is good service, and I certainly received that. In fact, the staff was courteous and the overall experience was painless, pleasant even.

Sandy

Dec 13, 2015

Thank u to Billy and others who took care of my car. I appreciate knowing my car is safe and well looked after. I will continue to come back for service. I appreciated the oil change coupon also.

COcrosstrek

Dec 12, 2015

For the car that is. Proctor employees have consistently gone out of their way to accommodate my needs. Every time I have been more than pleased with their care for me and my Crosstrek. Seamless interactions and the car comes out better than going in.

dawnk

Dec 12, 2015

What a great bunch of people. I felt comfortable, safe and not like I had to be on guard looking out for some one who may be trying to take advantage of me and my lack of knowledge regarding my car. (It wasn't always this way at Proctor Subaru.)The changes are palpable and appreciated. Billy took my car without an appointment (it was an urgent issue!), provided EXTRAS (while you're here...), checked on me while I was waiting - overall, just a very impressive experience. Thank you so much.Dawn

2014Outback

Dec 10, 2015

My first serv. on my 2014 Outback. The guys were very good. All the employees were very friendly and courteous. The waiting area is great.

FirstSubaru2016

Dec 6, 2015

This was my first service and it could not have been better! Billy was great, very friendly and knowledgeable. The coffee was good and everything went smoothly. See you in 6000 miles!

Forester2015

Dec 1, 2015

Proctor Subaru always provides a pleasant service experience. Informative without making me frel like I'm being pressured to buy something I don't need. I will definitely continue to return after the free service expires!

joanieha

Dec 1, 2015

Nothing will escape the watchful eyes of the service department! Who knew waiting on a service experience for one's car could be so pleasant. And at the end of the day knowing everything has been done the way it should be. I am totally grateful!

Pam

Nov 30, 2015

My husband and I are in 60's and we have made many car purchases. Purchasing a car is painful as it is a dreadfully lengthy process, up to 5 hours. Suburb, Tallahassee, is fully aware of this lengthy process and moves it along as quickly as possible, at the same time being positive, relaxed and efficient. Couple that with the excellent service. I have shown up with no appointment and the service department responds immediately. This is our 3rd Suburu as it is an outstanding vehicle. Thank you Proctor Suburu

RBB Subaru

Nov 25, 2015

Had a 30,000 mile service done on my Forester. They got on to it right away, finished promptly as the service manager estimated. Completely satisfied.

Customer

Nov 24, 2015

I scheduled an appointment (online), which was very simple. This was my first visit to Proctor Subaru. My vehicle had its tires rotated and the oil changed. It took just over 90 min. for this to be done. In my opinion, that should take less than an hour. The complimentary car wash was well done except for the rims still had plenty of grit/break pad dust on them. Tony was exceptionally courteous and professional and the rest of the staff seemed friendly. The waiting area had plenty of magazines, food, drinks, and seating for us.

gagirl

Nov 20, 2015

My digital info was not reset after the service was performed. It continues to come on every time I start the car saying it is time to do all the needed service.I purchased this car in January of 2014 and was told that it came with 2 years of "free" service. When the service was complete the service manager said I owed 63.29. I told him I had not yet had the car for 2 years. He said the contract related to miles and numbers of times I took it in for service. I told him that was not what I was told by the salesman when I bought the vehicle. After more discussion he did reduce the charge by 50%, but I did not feel I was treated fairly.

Hos41710

Nov 20, 2015

friendly, professional and most importantly quick help. Was in and out of the service center in one hour. I have peace of mind due to check engine light now being off! Great snacks while I waited:)

Letajb

Nov 18, 2015

Always have very good service when needed Left my car early and was called when finished. I paid my bill and picked up my car and headed home with a nice clean car that runs just fine. Tony did a fine job of informing me of what was done Thank you

toni

Nov 11, 2015

i have been to this dealership several times for my regular maintenance. They are speedy, kind and professional. I appreciate the rides to work while my car is being serviced. I love that they detail my car every time. Good coffee and snacks too!

Howard

Nov 6, 2015

Service was completed on time, with courtesy and coffee, and my Outback was returned to me washed and vacuumed. I will return for the next service.

Brew1

Nov 5, 2015

convenient appointment time; immediately met by service personnel when I drove up. Pleasant waiting area, service was completed in a timely fashion with no charge to me (2 year, 24,000 mile free service on new vehicle).

Dknighten

Nov 5, 2015

I set up my appointment online and was a little early. They took my car into the service area and explained how long it would take. My car came back with a list showing a thorough check and all was satisfactory. They changed my oil, rotated the tires and washed and vacuum my car in less than hour. Awesome service!

Gcamp1955

Nov 4, 2015

Took about an hour to change oil and complete 6000 mile check up. Accomadations at dealership are very comfortable. Nice snacks and beverage choices. Time went by very fast!

golfcart

Nov 3, 2015

Courtious, expedient, above and beyond. Always friendly and willing to answer questions. Clean and pleasant facility. Extras like quality coffee choices and snacks. Courteous car return with notification of status of all that was checked..

TallySam2

Nov 3, 2015

We called mid-day and had an appointment for regular service on our new Honda HR-V, and were in and out by 5:00!! Super service, friendly staff and love Proctor Subaru - and they love pets and their people, too!!!

as91

Nov 2, 2015

I'm new to the Subaru family and can't say enough on how attentive the staff and service center is--the atmosphere in the waiting area is great and I love the refreshments and high-end lounge feeling while I wait for my car to be serviced.

chicken man

Nov 1, 2015

Timely, curtious, friendly - could not have asked for better service experience.I observed Tony with other customers and he was great with them.I would recommend Proctor Subaru without hesitation

reviewer

Nov 1, 2015

Tony Badia's customer service is second to none! You offer a great price and quality service -I Love getting back a spotless car! Thank you!

Lallen

Oct 30, 2015

The service was very good and timely. I was given a loaner which allowed me you get to my office without a long wait. The service was completed and my car returned within two hours. Billy was a very good service rep.

SAL

Oct 30, 2015

The staff was very polite and greater my husband and myself promptly when coming in. We were kept in the loop about what was going on with our car and explained at the end what was done. We had our car bery quickly. It is a very clean and friendly place to go.

carols an

Oct 29, 2015

I found the service at Proctor Subaru efficient, friendly, and fast. I went in for an oil change and had some questions about my car that were answered thoroughly. Very appreciated.

JCP

Oct 29, 2015

I actually enjoy going to Proctor Subaru for service. The waiting area is comfortable, and the snacks and beverages are a pleasant benefit. The staff is helpful; the fellow customers are friendly. I appreciate the wash and vacuum.

Forester Bill

Oct 28, 2015

6,000 mile service was thorough and done well. They washed and vacuumed the car and cleaned the windows besides. Well done, and with a smile and with refreshments.

gabriel123

Oct 28, 2015

I've never taken my car somewhere that valued customer service so highly. If you own a Subaru in Tallahassee I would advise against going anywhere else because you really won't get better service. They will go out of their way to help you and always treat you fairly and honest.

mjg

Oct 28, 2015

I made an appointment for service and they serviced my car in less than an hour. Waiting room was comfortable and healthy snacks were provided. They washed and detailed my car before returning it.

bcohenlaw

Oct 27, 2015

I took my Subaru Outback in for periodic servicing first thing on a Monday morning. Despite the large number of cars in for servicing that day, I was taken care of quickly and with a smile. My car was washed and vacuumed too while I enjoyed a cup of coffee. Another great Proctor experience!

Cheryl123

Oct 25, 2015

I took my car in for its service that was due and it was a very pleasant experience. Didn't take long and when they brought my car around, it had been washed and vacuumed. I love this Service Dept.

Kdemoya91

Oct 23, 2015

I brought my forester in for its first service and my experience at Proctor Subaru was fantastic. Everyone was polite, helpful and available at every stage of my service. I would highly recommend them to anyone in the Tallahassee area

Dhsubaru

Oct 22, 2015

always provide great service. Very pleasant waiting area. Wash car and vacuum inside. They will also give you a ride to wherever you need to go while your car is being serviced.

Irene's dad

Oct 21, 2015

Unfortunately our local dealership in Valdosta no longer has a trained certified Subaru mechanic. I love my Forester and was worried about getting needed maintenance and routine service done on it. Proctor Subaru was easy to schedule (on-line) a 30,000 mile service, very welcoming to me, and did an excellent job. I'll gladly drive the 2 or so hours to get there whenever I need work done.

Sailbrooke

Oct 21, 2015

In making a warranty repair on our week old 2016 legacy some paint was chipped off the car. I was supposed to receive a phone call as to when the chip could be repainted on a Monday. After repeated calls on Monday to the service department, I never received a call back. After 2 phone calls on Tuesday, I finally received a call bank telling me that the paint technician won't return the service department's phone calls. It is now Wednesday evening and I do not have a time frame as to when the chip will be painted. I expected more after buying a brand new car that was only 1 week old!!

mhaynes

Oct 20, 2015

I have been a satisfied Proctor Subaru customer for many years because they sell great cars at a fair price, and provide excellent service. I was able to get an appointment at a convenient time and my wait (for an oil change) was less than an hour. the waiting room is very comfortable, with television, computers, and snacks.

Ms Fancy's owner

Oct 20, 2015

Cranked car. Had two lights on and one blinking. Drove straight to Subaru. Received immediate help even though the reception area had several customers (did have to wait my turn) Problem solved. YEAAA! And left with a clean car!

abalsor

Oct 16, 2015

Always great service. I have taken my 2015 WRX, and 2016 STi for service. Always taken care of , always on time. I drive from Panama City Beach for the best service around.

Richard- Tallahassee

Oct 14, 2015

Proctor's has the best service I have ever experienced, and Tony Badia and the service team make it a pleasure every time I go into the dealership.

njplumley

Oct 13, 2015

Exactly as always, prompt, thorough and competent (oh and friendly). The waiting room is pleasant and in general it's a pleasant experience--even if it does cost money!

jgoutback

Oct 12, 2015

They attend to your problem quickly and let you know how long it will take to solve the problem. Very courteous and professional. They also have a great waiting room so you can get work done while waiting for your repair.

JKEspy

Oct 10, 2015

My brake light went out, which should be pretty quick repair... and it was! The staff were friendly and I was in and out within 30 minutes, even though they were very busy. Thanks!

ladynole

Oct 9, 2015

I had my oil changed on 9/15/15 in my 2015 Subaru Forrester. I noticed an oil stain on the floor of my garage so I took the car back to the service center. Turns out when the oil was changed 2 gaskets were put in instead of one causing the seal to not be tight thus the oil leak. The Service Manager was honest with me about it and apologized. They changed the oil completely again and they washed and vacuumed the car. Only took about 45 minutes. I appreciate that they were honest about their mistake and they took care of it right away.

treenee56

Oct 9, 2015

I never got a car serviced at a dealer before- but Proctor Subaru is great! The waiting area is very comfortable, as well. Tony is very cordial, and keeps the customer informed about the status of the work.

Gege331

Oct 7, 2015

I had one of the best experiences I have ever had at a dealership. I had an emergency and had to leave town and Billy had my car serviced and cleaned to perfection in an hour so I could be on my way.

Happy Subaru Owner

Oct 7, 2015

Just a routine oil change/maintenance. Staff is always courteous and professional. Love the water for dogs. (I don't bring mine, but I like that little kindness.) Nice area to work, with internet, while I waited. Wish the prices were a bit lower.

thestogs

Oct 7, 2015

It's nice knowing when you need service, there's a place like Proctor Subaru that handles it quickly, professionally and efficiently. Face it, no one really wakes up wanting to have their care serviced. But these folks do it well. Great service and great people.

CBR

Oct 6, 2015

Being able to schedule appointments on-line is a big convenience for me. Even more importantly when I showed up for the appointment, my car was immediately taken into the shop. Work was performed in the time the service rep said it would take. A very refreshing experience from various other dealerships I've experienced.

henrybabauta

Oct 6, 2015

I just needed something very minor for my 2015 Subaru Hybrid Crosstrek, which I absolutely love driving. I called on Friday afternoon, and the service representative was able to accommodate me the next day. I only needed to have the front license plate bracket installed, and I was prepared to pay for the installation - but I was only charged for the part, and the installation was free! Tony Badia handled my service just as if I had an appointment to get brake pads replaced, or any other service. I was approached as soon as I arrived, the license plate bracket was installed in a very short time, and my vehicle was returned - perfectly cleaned, inside and out!

sparks46

Oct 6, 2015

The service at Proctor Subaru has always been TOP NOTCH!!! Easy to schedule and work done in a timely manner. Never a problem with the service.

dpw915

Oct 3, 2015

The staff was courteous and accommodating, even though I was late for my appointment! The amenities of the dealership are nice, and the service was prompt. They even rinse off the car after they're done.

DanP

Sep 30, 2015

Ready for my appointment right on time. Kept me advised of the progress and what was being done.Very nice clean waiting area w/ nice amenities!

optigirl

Sep 30, 2015

Whenever I need to take my car in for service everyone really go out of their way to make sure that we are taken care of.

Treehugger

Sep 30, 2015

I called and they got me in immediately and I was out in less than an hour. They come out to greet you within minutes and are always very accommodating.

Lisa

Sep 27, 2015

Always great and helpful staff at Proctor. Billy helped me on Saturday. Very professional ! On the particular Sat (9/26/15) that I had my car serviced (oil, inspection and wash) it took a little longer than usual (1 hr 20 min). However, I will be back because I only trust Proctor with my 2012 Outback! I bought my car from Hank in Dec 2012 and have never regretted it! Thanks Proctor!

pepe1952

Sep 27, 2015

Made an appointment with the service department to check the gas mileage and the employees were very helpful. Will follow their advises and will check again with them in two weeks. Nice people to deal with.

Tim R

Sep 24, 2015

The service department was great! I live over 2 hours away and had a Dr. appointment in Tallahassee. I called to ask if there was any way to I could have my Baja serviced since I was going to be in town. They said they would accommodate me and they did by getting me in 1st thing in the morning. Thank you Proctor Subaru!

Rebeccalj62

Sep 23, 2015

Proctor Subaru service department rocks!! We had a list a mile long of items we wanted looked at/serviced. They were great, got it done in a timely manner and the price was cheaper then expected!!

Sheba200

Sep 23, 2015

Proctor Subaru gives the same exceptional service to women customers as they do to their male customers with the exception of maybe taking a little more time to explain what is needed and why. I never feel they are trying to get me to buy a service or part for my car if I don't need it. Not only to I have the car I've always wanted, I also have the service I can depend on.

StephBeck

Sep 22, 2015

Every time I visit this dealer, I feel warmly welcomed and competently served. From the snacks/drinks, to the nice waiting areas, to the staff and products, I leave happy. They clean our vehicles for us when we bring them in for service, which all Subaru dealers don't do. I have never had to wait more than 1.5 hours for a regular service appointment. they don't try and "add on" to my service, and they happily answer any questions I have. I have worked with Tony Badia and Billy Swindell and both are great at what they do.

Winny

Sep 20, 2015

Best auto dealer in Tallahassee. Customer Service is top rate! RECOMMENDED HIGHLY for any auto purchase and service. They even wah your car at time of service.

Linda

Sep 17, 2015

it was prompt and everything was to my expectations. Billy was very good at getting everything done. I would recommend him to anyone. had the best service and techs in town

Clark

Sep 15, 2015

Excellent customer service. Great and friendly staff. I was blown away by the car wash after the service had been performed. Will not take our car anywhere else.

Honda CRV

Sep 13, 2015

I am absolutely satisfied with the service that I've received and would highly recommend your dealership. The fact that I was called shortly after purchasing a new to me car with an offer to replace a cosmetic part was wonderful. Thank you!

honda2012

Sep 12, 2015

Billy, the service writer, was pleasant and promptly helped me. The service was done in a timely manner. The only problem was my floor mats were not protected and had to be returned to service to be cleaned.

susan

Sep 12, 2015

Did a great job and did it in the time they said they would. Love their transportation service. Everyone is very professional and I would recommend Proctor Subaru.

Emily223

Sep 11, 2015

I have brought my 2013 Impreza in to this dealer to get my first two oil changes and they always do an outstanding job! I have never been happier with a dealer and all of the employees are so nice!

lynnsoon

Sep 9, 2015

The guys (and gals!) at Proctor Subaru are the absolute best. It's always a pleasure working with this team, they are committed to their jobs, and to service and it shows!

wnbrd79

Sep 9, 2015

Billy in the Service Dept., is outstanding...and it's genuine. I've have not experienced any issues with him or anyone else I have encountered while doing business here. Each person is professional and caring. Thanks Proctor Subaru!

noletattolady

Sep 8, 2015

I have been going for all my service needs to all of my Proctor cars to the dealership because I know they use Honda parts and they are more knowledgeable about my Honda. I started with Tony in Service at the Honda Service center and changed over to Proctor Suburu because of him. He's the best and always treats me with respect and is very pleasant.

sewarme

Sep 6, 2015

Love the crew at Proctor Subaru! Friendly, fast, great comfortable waiting area with everything you need. Made my service experience very pleasant, happy to go back for my next service appointment! :)

gagirl

Sep 4, 2015

My appointment was made on a timely basis, everyone that I needed to speak with were very pleasant , and it was a great experience. Their waiting area is well stocked with coffee and goodies at no charge while you wait.

sunwater124

Sep 3, 2015

Everyone in the service department is always so pleasant - from the service advisors to the courtesy shuttle drivers! Even for an oil change, you can't beat the service for the price!

boyterh

Sep 2, 2015

I was disappointed that my one-year-old Outback left me stranded at the gym. However, after calling Parkway Wrecker to jump-start my car, I drove it that night to Proctor and left it, calling Tony the next AM to tell him the story. Tony got the car back to me that day, washed, vacuumed and with a new battery...no charge. Hopefully that will be the end of the new car breakdown saga.....and hopefully Proctor will reimburse me for the emergency road service fee.

bquilts1

Sep 2, 2015

We just purchased our 3rd Subaru Outback from Proctor Subaru and decided to add the rear cargo net to this one also. This is a 2016 and there have been plenty of changes, lots to learn. We discovered that the installation on the cargo net required some "drilling" of holes into our new car! We readily decided this was not something we wanted to attempt. Called the service center, made an appointment for that afternoon. We were in and out on no time.

SubiBlu

Aug 28, 2015

The service team is so friendly and helpful. Have never had a problem and feel good about taking my vehicle there. I would recommend this service center.

buckogtr

Aug 27, 2015

The service staff made an extra effort to resolve a delay by making a loaner car available allowing me to get to a dental appointment on time. Service was outstanding covering all important facets.

kjsash

Aug 27, 2015

Great service, great waiting room, friendly staff.They serviced my 2014 Subaru Forester and are efficient and timely. I like that you can book service online and they'll even send you a text reminder of your appointment.

lpm1227

Aug 27, 2015

Proctor Subaru really delivers on service! They finished my routine maintenance early and were very helpful and friendly. Highly recommend! Tony and Abel are awesome!

badMotorist

Aug 26, 2015

I bought my car in 2014 from Proctor Subaru and have come in for standard maintenance and random questions and left happy every time. They show the same care and attention to detail that the owner would show themselves, even going as far as vacuuming and washing my car during my service appointment. Never had a bad experience with Proctor!

joegee

Aug 26, 2015

The Proctor Subaru service department is terrific. We brought our outback in for service and we were very pleased. Very professional and timely. I definitely recommend them.

Happy Costomer - Battery Repair

Aug 23, 2015

I am a proud owner of a 2012 Subaru Impreza Sport which has traveled... and safely transported me all over the country, north to south and coast to coast. I found out that my car battery had died while I was out of town for the summer and wasn't able to return to Tallahassee promptly to handle the issue. Proctor Subaru Tallahassee Service Department made this difficult situation very easy and were wonderful at helping to solve my issue and service my car. The entire staff in the Service Department were great communicators, efficient workers, and very pleasant over the phone giving me the one on one time and attention I needed to ask all of my questions. Thank you Proctor Subaru Tallahassee for such wonderful service and having kind employees! I trust only you when it comes to my Subaru's maintenance and service needs!

Elvlaprena

Aug 23, 2015

When I go here I get superb customer service and the environment really is welcoming. This is a good thing because I asked for an idea of the length of time it would take to work on my vehicle and was quoted about one hour. I brought my car in at 9am (with an appointment) for an oil change and inspection. We were still waiting three hours later and were frequently informed it would only be a "few more minutes." I had to bring my car back two days later because a patch in my tire didn't take which was pretty dangerous because I'm on the road constantly. I was told to bring it in first thing in the morning and it would be quick to re-repair. Saturday is my only day off and I live an hour away but I was there at 8am and still waited another hour and a half to fix something that should have been done two days ago. The staff is great but it really was frustrating to have to bring the car back after almost 3.5 hours and spend another 1.5 hours waiting.

JCP

Aug 3, 2015

I was VERY pleased with my service experience. The staff was friendly, the service was completed within the time I expected, and the waiting area was pleasant. I appreciate the extra details like the car wash and snacks.

JCP

Aug 3, 2015

I was VERY pleased with my service experience. The staff was friendly, the service was completed within the time I expected, and the waiting area was pleasant. I appreciate the extra details like the car wash and snacks. Billy was great to work with.

DGL

Jul 23, 2015

This was my 3rd time getting work done on my car at the Subaru Service Center. Another awesome experience. Great customer service. Work done quickly. Love the bonus car wash too. I've recommended Subaru service center to my friends.

DGL

Jul 23, 2015

This was my 3rd time getting work done on my car at the Subaru Service Center. Another awesome experience. Great customer service. Work done quickly. Love the bonus car wash too. I've recommended Subaru service center to my friends.

Gypsy Lee

Jul 21, 2015

I have experienced nothing but superb services from Subaru dealership in Tallahassee ever since I purchased a brand new Legacy two years ago! Just two weeks ago I went in for a regular maintenance service. Mr. Tony Badia at the maintenance department greeted me with his usual pleasant and courteous manner and informed me that it might take longer than normal to complete the task that day. I noticed that the waiting room was full of clients and prepared to wait for a long time. But Tony and his staff calmly managed to take care each one of us in no time at all. I don't know how they do it, but the whole team worked so smoothly! They were amazing!!!

Subaru Fan

Jun 30, 2015

The service team at Subaru in Tallahassee knows how to serve. From the moment, I call to request service from the time I get m car back, the team has great communication and efficiency. They staff is extremely knowledgeable about the vehicles and can easily condense the information for me to understand. Hands down... quality of service does not get much better. Thanks Subaru.

JJC

Jun 2, 2015

I bought my 2015 outback at Proctor's and recently went in for my first service. I was greeted immediately upon arriving and the service being performed was explained thoroughly. They finished my service very quickly & I was out in no time! Great service!

JJC

Jun 2, 2015

The service department at Proctor Subaru is wonderful! I was greeted immediately upon arrival & was my service (6000 mile) was finished very quickly. They even washed my car inside & out. I will definitely continue taking my new outback to Proctor's for service.

Erin Elizabeth Platt

May 22, 2015

I enjoyed spending time at Proctor Subaru, and had such a hard time deciding between the Outback and the Forester. Frank Johnson (sales) spent time with me, and didn't seem to mind me crawling in the cargo hold of showroom vehicles. So amiable, not in any hurry, no pressure.. and I've never enjoyed a test drive more. --- when I finally decided on the model, we came to an agreement easily, as he worked quickly to bring the 2015 Forester within my budget. I've never felt better about a purchase, and it was easier than a trip to the grocery store. I should also point out that Ron Modzelewski, Business Manager, was adept in explaining warranty options, and the paperwork for signature. Billy Swindell in Service was extremely efficient, and I look forward to seeing him for regular maintenance. Thank you Proctor Subaru! I LOVE my new car!

EES

May 22, 2015

I enjoyed spending time at Proctor Subaru, and had such a hard time deciding between the Outback and the Forester. Frank Johnson (sales) spent time with me, and didn't seem to mind me crawling in the cargo hold of showroom vehicles. So amiable, not in any hurry, no pressure.. and I've never enjoyed a test drive more. --- when I finally decided on the model, we came to an agreement easily, as he worked quickly to bring the 2015 Forester within my budget. I've never felt better about a purchase, and it was easier than a trip to the grocery store. I should also point out that Ron Modzelewski, Business Manager, was adept in explaining warranty options, and the paperwork for signature. Billy Swindell in Service was extremely efficient, and I look forward to seeing him for regular maintenance. Thank you Proctor Subaru! I LOVE my new car!

John D.

Apr 9, 2015

I purchased my new Subaru in another state and moved shortly afterward. Proctor of Tallahassee is the closest Subaru dealer to where I now work. I figured, since I didn't buy from them the service might not be so great but boy was I surprised. I've been to them three times now and have been totally blown away by their attitude and prompt friendly service. I can assure you that the proctor service department has generated a future sale to this very satisfied customer

John

Apr 9, 2015

I purchased my new Subaru in another state and moved shortly afterward. Proctor of Tallahassee is the closest Subaru dealer to where I now work. I figured, since I didn't buy from them the service might not be so great but boy was I surprised. I've been to them three times now and have been totally blown away by their attitude and prompt friendly service. I can assure you that the proctor service department has generated a future sale to this very satisfied customer

HondaLover

Apr 7, 2015

This was my second trip to have my Honda's oil changed. I am so pleased by the friendliness and professionalism of the staff. The customer waiting area is really nice and pet friendly.

Nikki

Dec 20, 2014

I had excellent service and was very pleased with the outcome. In particular, Zach, Billy and the young man who drives the courtesy car went out of their way to be accommodating. Zach's "can-do" attitude to solve my problem was outstanding. Please let them know I appreciated their service! Ron M. who sold me my Subaru Outback 3 years ago is ALWAYS helpful, knowledgeable and friendly.

Mary

Dec 17, 2014

I took my Honda Accord by Proctor Subaru for routine maintenance requirements because it was closer to my office and convenient for me. I was worried that I would have to go across town to the actual Honda dealer but I was welcomed in and told I was able to take my car to any Proctor dealer for anything I might need. I didn't wait as I had a ride to my office but my car was ready long before I needed it back and they even washed it for me! Very professional and customer friendly. Tony was great!

Robyn the Red

Dec 17, 2014

While shopping in Tallahassee, we called our Proctor Subaru Service Department to see if they could change the oil on our Outback. The Manager said to come on over and had us in and out of there in a flash, all with No Appointment ! The waiting lounge is nice, clean and has healthy snacks for our Subaru sensibilities. We love these people!

Robyn the Red

Dec 17, 2014

While shopping in Tallahassee, I called Proctor Subaru to see if they could do an unscheduled oil change on my 2013 Outback. The Service Manager said come right on over, and had me in and out in a flash. Waiting in the lounge, we had free healthy snacks and drinks, then were back on the road. These folks are doing a great job for Subaru.

af12b

Nov 6, 2014

The customer service here was some of the best I have ever experienced. My car repairs were timely and the staff was very clear and efficient in diagnosing my car and relaying that information back to me. If you have a Subaru I highly recommend going to this dealership.

gregory333

Oct 21, 2014

I purchased a 2014 Subaru Crosstrek after a long time of wanting one. I called Abel one day and asked what he could do for me. Immediately he reassured me that he would take care of me no matter what. I am extremely happy with my Subaru. Proctor Subaru and the entire team are top notch. Abel and everyone else is there for their customers and are absolutely amazing. I could not be happier!!

gatorgaga

Oct 20, 2014

The courtesy and respect I have been shown while dealing with Subaru in Tallahassee has been a very comforting and trusting experience! I look forward to future use of my Forester.

Cheryl, a satisfied customer

Oct 18, 2014

I took my Honda CRV to Proctors Subaru for its service maintenance. What a beautiful facility and everyone was so pleasant and helpful. They even had capuccino and delicious cookies for it's customers waiting for their vehicle. The service was fast and they even detailed my car. I'll definitely be back! Thanks Proctor's Subaru

kay.harris.1804

Oct 13, 2014

I'm so pleased with the consistently great, friendly service I have received in the four years I've owned my Subaru Outback. I can bring it in for minor service, without an appointment, and enjoy great snacks and get some work done in the waiting area. Recently, I requested that the inside of my car get as much attention as the outside when it is washed - and they listened to me! At my last visit, my Outback was spotless! I'm a loyal fan of Proctor Subaru and look forward to enjoying my Outback here and at my Kentucky cabin for years to come!

Richard Snow

Oct 8, 2014

Service was great and service manager Tony arranged everything in advance and was most helpful.

Kelly

Oct 7, 2014

I purchased my Subaru Outback last April. I must say when i went in I was not "in the mood" to shop for a new vehicle. I owned a 2005 mini van that was paid for and i was quite content with it. Our daughter, however moved out of state and I needed something that would be great on gas mileage and reliable for upcoming trips. Everyone was great. Sales AND Management. We ended up purchasing the Outback in the showroom. By the time we completed the paperwork they already had it out and cleaned! I came back the following day and they helped me set up the blue tooth. We have had our routine maintenance/oil changes and every time we have had service, it has been an awesome experience. I recommend Proctor to everyone who asks about my Outback.

Wes

Sep 22, 2014

It has taken a month to get information about a Subaru Forester. They are not no responding to my questions via email.

tomlogan

Sep 2, 2014

Our first experience at the Subaru Service Center in Tallahassee could not have been better. We made the appointment, Service was on time and we left within one hour. This also was consistent with our overall experience during our purchase of our new Forester.

kawilkerson

Aug 12, 2014

This is the 4th oil change I've had done at Proctor Subaru and I was delighted in the fresh customer-centered approach. Tony is very friendly and open to answering any and all questions I had.

Andrew Sackman

Aug 5, 2014

I visited Proctor Subaru for the first regular service appointment on our new Crosstrek. I walked in without an appointment, and they had my oil changed and my car washed and vacuumed within 30 minutes. The service was fantastic and fast. Everybody was very friendly, and the salesman who sold us the vehicle, Frank, came by to let us know that he was available if we had any questions or concerns.

Subaru Owner

Jul 26, 2014

Bought our 5th new Subaru, 3rd from Tallahassee. Salesman was great. Business Manager is not honest. We wanted to put a sizable amount on the credit card (paying cash for the entire deal) and he told us the credit card company wouldn't allow it--too many points. As it turned out, it is a Proctor policy. Sad he wasn't honest. AND nothing discounted for entire price paid up front. Won't be back anytime soon and would not recommend them.

Roger S

Jun 28, 2014

my partner and I went here to purchase a car, and trade in a VW Beetle that was 1 1/2 years old, for job purposes. We took the Subaru car for a test drive, salesman in back seat, and he was very pleasant. We got into the office, and he came back with the figures of our trade in car's worth. Their estimate was $2000.00 lower than the last dealer we had visited earlier that day. When my partner commented that fact, the salesman responded "that's what my manager thinks this car is worth." I spoke up and said "I just checked this car's value online on the Kelly Blue Book value, and the earlier offer was what the Kelly Blue Book said, too.." He instantly got beet red in the face, and jumped up/lunged out of his chair. He threw the paper with price offer into the waste basket (almost knocking the waste basket over), and said "we're through here!!" I got up and started walking out, with my stunned partner sitting there in the chair. The "salesman" yelled "I've been trying to be nice!" At that point, we were both walking toward the door. DO NOT GO TO THIS PLACE!!! This man got so RED FACED and angry in a matter of seconds, it was unnerving, and amazing. I would be afraid to take a car there to be serviced. This happened on June 28 late Saturday afternoon. The salesman was an older, small, slender white haired man with glasses. I am angry at myself for not getting his name more ingrained into my brain, so I could warn people to run the other way if he approaches you! He could have at least offered to go speak to the "manager" and see if the offer could be altered, but he tried absolutely NOTHING to attempt to sell us a car, which we would have bought. I had a blank check in my wallet, waiting to sign it over to him. Their loss. Now they can keep this car through their fiscal quarter, and explain it to headquarters why they chased a customer out the door.

whitesara33

Apr 28, 2014

My perfect Forester was hit by a driver who wasn't paying attention. I had to take it to a service dealer that the driver's insurance authorized in order to get a guarantee on the repairs for life. The collision center that got my car was horrible---at everything. They even broke a few things in my car that weren't initially a problem. Just before I got my car back (they had already told me it would be ready that afternoon) they discovered all these lights on the dashboard going on and they couldn't figure out the problem (of course). They FINALLY agreed to take it to Proctor Subaru to be fixed. Tony, one of the supervisors in the Service Department, called me when my car arrived. He consistently communicated to me about my car. He and his guys found ADDITIONAL things that had been missed or made worse by the first collision center. Tony promptly had them fixed and notified me that my car was ready. After a LONG and stressful situation with the first place, Proctor Subaru took care of my Forester. I felt confident in their work and my car is working like it was before the accident. As always, I am very happy with the Proctor dealerships. Their service and commitment to their customers is unmatched by ANY other place that I have ever taken a vehicle. I LOVE PROCTOR SUBARU!

amigaruth86

Apr 15, 2014

I had brought my 2006 subaru impreza in for service. I was curious about what the trade in vaule would be for my car. I worked with Abel Correa. He looked up the value of my car and offered me a trade in price. He was very nice to talk to on the phone and I look forward to bringing in my car to see if I can trade it in for a newer car. Call and ask for Abel Correa in sales, he is awesome. -Ruth

davep001

Apr 10, 2014

I live in Jacksonville, and was looking at Subaru Outbacks in the local area. I was unable to find one in the model I wanted (eyesight, etc.) and in a color I preferred. I did an internet search for the vehicle in the area, and also within a 250 mile radius of Jacksonville. I found one in stock at Proctor Subaru in Tallahassee, and made an online inquiry about the vehicle. Over the next several weeks, I negotiated a deal with Jessica through emails. I even worked out a trade-in deal by sending pictures of the car inside and out and providing details on condition, miles, etc. She responded to every question I had, and worked very hard to meet my needs. It was a most unique experience, and quite rewarding. After we arrived at an agreement on price, I attempted to buy the same vehicle at a local dealer. Proctor's offer was much better than I could possibly get here locally in Jacksonville. I decided to drive to Tallahassee and purchase the vehicle. When I arrived, Jessica had done all the paperwork ahead of time, and the car was ready to be driven away. Within an hour or so, we completed the purchase and were on our way home. I don't think I could ever have done this deal with anyone other than Jessica. I recommend her to anyone interested in a new Subaru.

Kina3

Apr 10, 2014

I was looking in to buy a new SUV and finally was down between a KIA Sportage and a Subaru CrossTrek. By consumers magazine and the great writing they had about the Subaru I contacted Subaru here in Tallahassee via e-mail. I immediately got a nice respond from Jessica and called her up and made an appointment to check a CrossTrek out on a Saturday morning. I was very well welcomed by all sales person and Jessica had a few cars already lined up to test drive. It was such a pleasant experience to for the first time, buying a car without no pressure from the sales person, Jessica! I felt like I was out driving with a good friend and she explained every detail about each car very easy and understandable, I was very impressed! When I made up my mind for my XV Crosstrek, it only took maybe 15 minutes and I got a written offer on my old car, with the new car price including extras I wanted so I easy could see what I would pay! Never been so easy anytime before! So it was a deal and I drove home VERY happy in my new CrossTrek! I must say I love this car, the safety it has but I also loved the way Jessica and the Subaru team made me feel!!! I have had my car in for service (the regular oil changes etc) and there Subaru scores again with the great, fast service they give you! And always with a smile on their faces! I guess Proctor was and is a family business from the start in early 1900 and you can tell that all their employees love to work there and they for sure treat you as a part of the Subaru family! Thanks Jessica Harris an the Subaru team!

kellykornegay

Apr 9, 2014

My husband and I were "looking" at buying a new car. I must admit I was quite reluctant about purchasing any new car as I was quite attached to my mini-van I had for years. After talking to Frank and Jessica, we decided on the Subaru Outback because of the great mileage and safety rating. Our daughter had recently moved to Baltimore and we knew we would need something reliable with good mileage to drive on those long trips. We really liked the leather interior vs the cloth and the only one they had on the lot was in the showroom. By the time the finance manager had our paperwork done, they had already taken the Outback out of the showroom and had it detailed for us to drive home. We were there past closing time and NONE of the employees made us feel rushed or that they were inconvenienced to stay late. I came back the next day (Saturday) to drop off additional paperwork and keys and Jessica helped me set up my blue tooth. Before my daughter moved, she invested in a Subaru Impreza from Proctor Subaru and absolutely LOVES it! After moving to Baltimore, her fiance also invested in a Subaru - but a Forester. He loves it and I love that it is a very safe and reliable vehicle that they can count on having for years to come. FANTASTIC vehicles and great customer service with everyone at Proctor Subaru - especially Jessica & Frank!

pmercer47

Apr 9, 2014

After researching Consumer Reports 2013 cars, I had pretty much made up my mind to buy a Subaru Outback. I still wanted to check out a Honda and Nissan product, just for comparison. Jessica Harris assisted me on the lot looking for what I wanted in this car. She located the exact color and trim I was looking for, and we took it for a test drive. She pointed out every feature on the drive, even the engine features afterward. A marvelous vehicle the other two models on my list could not hold a candle to. Thanks to Jessica for helping me make up my mind. She is very knowledgeable about her Subaru's.Love the car and dealership.

bennfam

Apr 8, 2014

I had done a pretty good amount of research on my car purchase options before I went to see the dealership, but Jessica Harris was very knowledgeable and was able to show me some new information and explain the adaptive cruise control very well. Had a good test drive and made my decision. I was ordering a car for delivery in August and she took care of the complete process. Since I took delivery she has continued to follow up on any questions and periodic maintenance reminders. 100% satisfied with the car and the service.

bobholdredge

Mar 17, 2014

We had problems opening the rear hatch of our new Forester. Blane researched the problem and found a service bulletin. Based on his research, he ordered a replacement part and when it arrived, he took in our car and had it replaced. The mechanic who actually did the work was also very gracious and when I had a problem with the driver's window not operating in automatic, he immediately took the car back and corrected the malfunction. Overall the experience was great, including the snacks and coffee provided.

wittersa

Feb 26, 2014

I purchased my first Subaru in the fall of 2011 to access our second home 4000 feet up a North Carolina mountain. It seems that every other car in Western North Carolina is a Subaru, The car saved my life and that of my wife as we were involved in a major accident in 2013. Two separate police officers told us that the car saver our lives. I immediately purchased a second Outback.From Abel and Jessica who sold me the cars, to the service department, everything about Proctor's Subaru has been of the highest quality. You just won't meet better people than those at Proctors.

sleplaw

Feb 20, 2014

I have been driving since 1953, a variety of domestic and foreign automobiles. Never before the purchase of my Subaru Outback have I ever experienced a service department which conspicuously offered, and made good on, the excellent service, outstanding courtesy, efficiency and helpfulness which I have found at Proctor Subaru. I am immensely grateful for the Proctor Subaru service department, and pleased with my automobile, in consequence of which I have shared with many persons the value of the vehicle and the outstanding experience to be had with the service department.--Stephen Marc Slepin

pmercer47

Dec 17, 2013

Super service. Length of wait for completion of service was exactly as advised ... very comfortable wait with nice coffee bar including assorted breakfast/snack items. And as a bonus the car was washed - what a nice surprise!

doridee

Nov 20, 2013

From the VERY POSITIVE experience of buying my car from Abel Correa, and his personal attention to helping me through all the technical innovations of the car step by step, to the personable attention of Jason Graver the last time I took my car in for service, I am totally impressed with the caring and efficiency of the Proctor Subaru operation. They seem to be alert to what the customer wants and they carry out the services in a very reasonable time. The waiting room is very inviting and offers nice amenities. My car runs perfectly and I attribute it to the care I received from Proctor's Service Department. It is such a pleasure to deal with people like Jason and Abel!!!

bquilts1

Oct 31, 2013

I have a 2011 Subaru Outback that I really love to drive. A few of weeks ago I had gone out in the late afternoon to do a little shopping. When I got back to my car it would not start. I called for roadside assistance. While I was waiting, my husband called to Proctor Subaru and Jason in the service department advised him that if I could get it there before they closed they would be there to help. Roadside assistance (Pop a Lock) arrived and got my car started. I was then on my way to Proctor Subaru. When I arrived there, Jason and the service department were there and ready to help. Within 15-20 minutes I had a new battery (under warranty) and I was back on the road in my Outback. I could not have asked for more responsive and courteous service. They all deserve this positive feedback especially Jason.

LaurenNG

Oct 31, 2013

I had a great car buying experience in May 2013. Ron was extremely helpful and he explained every aspect of my car to me. The dealership's atmosphere is welcomeing and inviting as was Ron's personality. He followed up with me a few times after my purchase and Proctor mailed me delicous cookies as a thank you. I love my car and have been nothing but happy with it. I highly recommend this dealership and Subaru!

Mjmayer

Oct 30, 2013

Family owned dealership goes over the top to keep customers happy. Friendly staff always ready to help. Great service...on time...washed car when you pick it up.

JVerea

Oct 29, 2013

Im a recent move to the area, coming from South Florida. I went in to have an oil change on my 08 WRX. Came in expecting about an hour and a half to two hours of wait (typical at a dealer for me in South Florida). I waited in their very comfortable and CLEAN waiting area, drank some coffee, watched some news on their TV, and before I knew it Jason was coming in to let me know my car was ready in just under an hour. I had just taken my car through a series of rough road trips and it was filthy. I was planning a trip to the car wash next. But I was surprised to find that not only did they inspect the rest of the car while doing the oil change (passed with flying colors), they washed it for me to! I almost didn't recognize it. Fast, friendly, and going the extra mile. Thats service at a dealer, finally!

Mike_in_Tally

Sep 19, 2013

I was in on a Saturday, and I received excellent service because my nearly new Proctor-purchased vehicle needed an "order" item, which, naturally, could not be ordered until Monday. Jason took care of all of those details, but also set me up for a loaner car to drive while we waited on the order item. In my book, that is excellent service.

FrankNearhoof

Sep 17, 2013

Our family was making a trip to the beach last weekend for a combined outing/birthday celebration. My younger son, who has my prior Outback (I recently purchased a new one from Proctor, which I love as much as my prior one) was planning to join us a day after the rest of the family. He happened to drop by our house the day we were leaving and in riding in his car I noticed a distinct hum from the rear of the car. Since I didn't want to have him driving late at night on the back roads of Florida in a vehicle with a potential mechanical problem, I suggested he drop by Proctor immediately to see if it could be checked out. Jason Graver of your service department had the vehicle checked out and a problem was identified with the rear hub (as I had expected). The car was serviced immediately that afternoon and Nic (my son) made the trip safely. I have to commend you excellent service given, especially since he was basically a drop-in customer. This is typical of the service i have received previously and the kind of service I have come to expect and is one of the reasons why I have become a faithful Proctor Subaru customer. Keep up the good work and pass along my appreciation to Jason and the service staff for their excellent work! Frank Nearhoof

jessicak1225

Aug 29, 2013

I submitted an online request for assistance and was promptly contatced by Jessica Harris, of the Internet Sales Department. She called me on the phone and I set up an appointment with her for a test drive. Upon my arrival, she asked me what type of vehicle and options I was looking for and showed me everything that was available and met my requirements. She was not pushy in any way and very understanding of my needs. Unfortunately, they didn't have what I was looking for in stock that day. Jessica continued to communicate with me via email and let me know as vehicles came up that met my criteria. Finally, they got in the exact car that I was looking for. We had a pleasant negotiation and I received a far price for my trade in. Jessica Harris made my car buying experience great. I highly recommend her and the Proctor Subabu dealer in Tallahassee if your looking for a great deal and great customer service.

Carriebeth95

Jul 31, 2013

I have a leased 2012 Impeza Sport that I absolutely love. Keeping up with the service is so easy with Proctor and Jason is always friendly and helpful. He always goes out of his way to make sure you don't feel like you have been left in the waiting room at the mercy of the mechanics time table. Always a pleasure to deal with Proctor Subaru.

pmercer47

Jul 6, 2013

Best car purchase experience of my life. Made to feel like family. Left no stone unturned, showed me literally every feature of the vehicle. Introduced to all for future service calls. Comfortable waiting area with nice amenities for service. They have my business locked for life. I have already recommended them and will continue to do so.

whitesara33

Jun 16, 2013

Proctor Subaru is super friendly, efficient, and knows how to treat customers. I drove in, parked my car and walked into the service office. I was immediately greeted (at the very end of the day) with a smile and was given 100% attention while I talked to the service specialist, Jason. He was very clear about what they would be doing with my car and answered all of my questions with simple honesty and in a way I could understand. (I'm not very knowledgeable about cars.) Since I went at the end of the day I had planned on leaving my car there. When I came to pick it up the next day after work, my car was more than ready. They had not only done all of the discussed service, but they had washed my car! Proctor Subaru rocks!

gnvigo

Feb 11, 2013

My Subaru Outback was due for an oil change and brake job. On my previous oil change, the staff at the service center informed me a brake job would be due by the next oil change and they were right! Brakes were catching a bit and feeling "rough". I made an appointment and brought my car in on time. The very polite and pleasant young man who shuttled me home should be commended and Jason, who did my paper work is to be commended also for his prompt attention. Within 30 minutes of getting home he called me to let me know exactly what needed to be done and how much it would cost and how long it would take. They finished the work ahead of schedule and Sam (i think his name is Sam?) picked me up promptly to get me to the dealership. I love how quick and efficient they are at the Service Center. And i love that they let me know ahead of time what may be due in the near future since that helps me plan for the expense! I also find the Dealership is always pleasant, clean and has a very comfortable waiting area.

Campndude

Feb 9, 2013

To make a long story short, I drove 200 miles to buy my Subaru because of the selection, color and price I wanted. Proctor Subaru beat their competition by over 2k. From my 1st contact with Proctor Subaru which was Abel (through the internet) to Tony who showed me the cars and trusted me with his life through the test drive to Dave who crossed the T's and dotted the I's and handed me the keys to my new car in around 90 minutes, I salute you. I can't say enough about the professional way they handled my business and made me feel like family. I not only bought a Proctor Subaru but gained friends. Thank you for the best car buying experience of my 61 years.

lukemmiller

Jan 29, 2013

Did my first scheduled service. They went out of their way to make it easy. First they fit me with a later appointment than normal since I live 2 hours away. Then when an emergency came up they allowed me to move it back yet another hour. Never any fun waiting for service but they had wifi access so that I could get some work done. It's a small thing but I appreciated having good teas on their complimentary tea/coffee stand.

swimsailor

Jan 4, 2013

Wife purchased Subaru Outback from this dealership earlier in Dec '12 Suggested I might consider trading my Toyota Twin Turbo Supra for an Outback. Began research and made online contact with Proctor Subaru sales Rep Hank Smith 12/31/12. Made initial visit to the Subaru dealership 1/2/13. Ron Modzeleski greeted me in a friendly manner and asked if he could be of help . Made me feel welcome. Said I had made online contact with Hank Smith, and Ron took me right to Hank's office. There, Hank continued from our online contact with further consideration of Outback possibilities. Said he had a couple on site that might be of interest. Looked at them and became interested in a Cypress Green 3.6 Limited that someone had ordered earlier, but had decided not to buy. Took a drive and began to think that might consider buying this one.After we returned to the office talked further, but began to feel might not be able to get a trade on my Supra that was the least I could consider. Through Hank met Will Benedicks, Dir of Finance, who talked to me about my Supra. Said would do some research and get back. Decided to return next morning and see if something could be worked out. Next morning the Service folk looked at my Supra, and Ron took a drive in it. He returned with a smile on his face and said it drove great. Next Will took it out, and came back to sit down with me and discuss what he felt they could offer. When he stated the amount, I agreed, and the transaction moved back to Hank and David to close out the purchase of my new Green Outback. All went smoothly and Hank was great!In my experience with the Subaru dealership Staff, they were positive, friendly, professional, and responsive.Highly recommend. Thanx to you all.

rjsforester

Nov 19, 2012

My wife and I were traveling from our home in Cape Coral, FL to Ohio, by way of Tallahassee. Upon stopping at our hotel, we noticed a strong odor of anti-freeze from the front of our 2005 Subaru Forester. The next day I contacted Proctor Subaru and spoke to the service consultant, Jason Graver. I informed him we were passing through and had a problem. He asked that we immediately come into the service department. We were informed that there would be a $45.00 charge for inspection plus additional charges for the repair. The $45.00 charge would be applied to the repair cost.I was expecting to have a significant expense such as a replacement radiator installed. I was quite surprised when I was informed by the service manager, Jim Lutz and Jason Graver that the only problem was a loose hose clamp on the lower hose and that there was no charge for the repair. What a relief!We were treated professionally at all times by everyone involved and we were on our way with a minimum of delay and fuss. It is this kind of support that endears my wife and me to Subaru.I sent a message to Subaru describing our experience,

dennispfl

Aug 16, 2012

This is the way to do business!Professional people who care about their clients. My 2012 Forester was priced right and the experience was the best. Frank Johnson took the time to LISTEN. From the first visit to driving away with my new car, Frank made sure the process went smoothly.

ungert

Jul 27, 2012

The 2013 BRZ #166 of 6000 I purchased sight unseen from Proctor is everything I wanted and more. The car is performing above the present level of all competitors in this classification of cars as the entire world of car magazines said it would. I have owned an X1/9, Porsches, BMWs, Acuras, Supras, and still own 2 Miatas and 166 has me in love with a car for the first time. The wait since 2009 for this vehicle had me crazy at times with all the push and pull from Fuji, Toyota, and Subaru on what the final outcome would be. WELL worth the wait for my first Subi! All the Hyundai, Ford and Infiniti folks who are quick to say this car is not THE real deal sports car marque just have not driven one. This car feels more like an extension of your will to drive than any vehicle I have ever been in. The entire vehicle buying experience at Tallahassee Proctor Subarus sales, (THANKS HANK!) and service team made this an absolute vehicle dream come true for me. Despite the fact that I was desperate to own one of these cars Proctor never tried to take advantage of my situation. I have no idea how these folks act when you try to comparison shop. But I know they treated me more than fairly while knowing I was going to buy one of these cars.

lukem

Jul 13, 2012

After deciding on the Forester, we called around looking for our best option. Everything was negotiated by email/phone. Our salesperson, Abel Correa took care of everything. Made the 2.5 hour drive to pick it up and everything went smoothly. Forester was detailed and ready when we got there. Easiest purchase we ever made. Abel even made a follow-up call to make sure that everything was OK. We will definitely go back.

Harrissusan

Jun 14, 2012

We had a very pleasant experience at Proctor when purchasing our new outback. Frank was very helpful but not overbearing during the process. He allowed us sufficient time to drive the car and evaluate the options while providing needed guidance. Once we made up our mind the dealership did what they could to quickly complete the sale and turn the car over to us! We have really enjoyed the outback and Frank has continued to stay in touch to make sure everything is still just as it should be!

s2arah

Jun 9, 2012

This was the most pleasant car buying experiencve I have ever had. I am very pleased with the sales staff and the service department. Ron was very helpful and made sure I was comfortable with all of the functionality of my new car. I see this as the begining of a great long term relationship.

tiffsoglam

May 12, 2012

At Proctor Subaru, business is serious stuff. My Husband and I live out-of-state and we were both skeptical at first about driving 3-4 hours to this dealership, not getting good service, or possibly being ripped off even though a deal had been made over the phone about the price of a new car they had. So be it, we took the risk and I drove my husband down there, hoping it would turn out good. Sure enough, the car we wanted was parked right at the front door of the building and we just KNEW they were waiting on us to come get it! Before we walked in the front door, Abel walked out and immediately knew who we were even though he had NEVER met us before. Business with Abel was by far the most easy going experience ever at a dealership. Even better, the guy owns a Subaru vehicle himself, so he knows about Subaru cars and he isn't the typical dealer who would usually push hard to sell a vehicle that they don't know anything about or have never owned. Abel knew about Subaru personally and that helps a lot knowing that you're getting good advice and input from another Subaru owner that isn't just a guy who sells them. If you needed a little brushing up on driving a manual car again before you bought a manual wrx from him, he would teach you in a hard beat with patience. He helped us set up our bluetooth system in the car before we took it home which was convenient to use on the way back home! Abel is a fantastic person to do business with- he had given us his number and told us if we needed any help or guidance instead of flipping through that massively novel-sized car manual, he would have an answer for whatever it was we needed solved. At Proctor Subaru, we got spoiled good. I enjoyed the visit and I bet those who work there enjoy it as well. Very friendly environment, so much to see, so nice and during the heat of the day, their building's air conditioner has no chance of letting you get hot while indoors! Proctor Subaru is constantly keeping in touch with us (not through the phone- but through mail and email) to see how our new Subaru is treating us. I'm very pleased with Proctor Subaru and would drive 600+ to and from home just to get another car from them. If you live far away, I highly doubt you'll regret driving over to see them and see what they can do for you. Give them a chance and even if you have other dealerships in mind, I'm confident enough to say that you'll probably end up going to Proctor Subaru in the end for the best service ever. It doesn't hurt to call them and see for yourself! [: -Tiffany & Brandon

jazzpicker

May 11, 2012

Proctor is an excellent dealership and Subaru is a great car so this a win win situation. I met Ron Modzelewski, an excellent Subaru salesman, about a year ago and bought a 2011 Subaru Outback from him and was impressed with his helpfulness, knowledge and professionalism. The Subaru was great car to drive especially when I had to make an emergency trip to the North Georgia mountains during a heavy snow storm and the Subaru ticked along without problems. Last week I visited Ron again at Proctor's and bought a second Subaru Outback and again was impressed with the dealership's staff and their helpfulness. Ron was very helpful, demonstrating every feature of the new car before I left the lot and making sure all went smoothly. All the staff was friendly and helpful making the purchase a good experience. I've been a Proctor's customer for 25 years and have always been pleased with all aspects of their service and don't plan to make any changes in the future.

clr08e

May 9, 2012

I purchased my first car from Subaru two years ago, and it was a wonderful experience. Abel and Mark made what could have been a terribly frightening experience great; there was no pressure, I got exactly what I was looking for at the right price. In the two years since my purchase, every encounter with Proctor's team has been consistently above expectations. My car is serviced quickly, the waiting room is wonderful, the employees are engaging and kind, and the service staff is knowledgeable, communicative, and professional.

stormdancer

Apr 14, 2012

Proctor was a great place to buy a car. Ron Modzeleski was very knowledgeable about Subaru, and was able to answer any and all questions I had. The only reason for the score of '4' for the price is that we all want to pay less than we wind up actually paying....

Susan Clemons

Apr 11, 2012

Jim Lutz is a very friendly service manager and is always there early. When my '97 Impreza needed to be in the shop for over a week he loaned me their new Outback, when I am used to riding my bicycle when my car is in the shop. Sweet!Also, I VERY much appreciate Proctor Subaru hiring the fabulous mechanic Mark from the former Subaru dealership in Tallahassee which had to close its doors. He was already quite familiar with my car.Proctor is "good people"!Susan

teachercdp

Feb 21, 2012

Proctor is a reliable dealership for a single woman to find a great car at a great price, with NO high pressure to buy. Ron found my Imprezza for me, answering my thousand questions and reminding me that both he and the dealership stand behind this sale long after the contract act has dried. I have received a top-rated Subaru and a car dealership I can trust and gladly recommend to my family & friends.

dixichick

Feb 7, 2012

I am an independent purchaser who did my homework before working with Proctor Subaru. I've bought used cars before, and have wound up with lemons on several occasions. So, I do my homework. This is the top-rated Subaru dealership in the entire Southeast, and I had to drive 4 1/2 hours each way to work with the dealership. Let me say, they made it well worth my while. I had the opportunity to work with Abel Correa, who is a very professional as well as personable employee of Proctor Subaru. He spent a lot of time with me on the phone answering questions about my car, and made sure I had as much information as was available on the car's service records, previous owner, and so on. He's really top notch: can't recommend him highly enough. The rest of the team was fantastic as well. When it came down to all the paperwork that goes along with car-buying, they really expedited the service. It wasn't like another dealership we've worked with in the past, where you're there for 3 hours while they process the paperwork and loan information. The Proctor team even made several calls to my bank to verify information about the loan I had. They also promptly sent the information about the car to my local tag office, and they got all the loan paperwork to my bank in a very timely fashion. Wish every used car buying experience I've had was this good!! I've had my Subaru for two weeks now, and I love it. It's a great quality car, I get lots of compliments on it, and it's awesome to drive around town. No mechanical problems, and if there ever are I love that it has the whole Certified Pre-Owned deal to go with it. Abel even called me up a couple of days after the purchase to see if I had questions or concerns. Don't hesitate to work with this dealership:!***********(Couldn't figure out how to make a separate review for Abel show up on his employee profile, so putting it here...)My husband and I had the pleasure of working with Abel Correa two weeks ago, when we went down to look at a gorgeous "new-to-us" 2010 Subaru Outback 2.5i Premium. I had a ton of questions about the car initially, and so when I saw it online I immediately put my phone# in the form to get more info. Abel called me in about 10 seconds flat, which was a record, since I'd been hunting around for a used Outback and had contacted several other dealerships. He was knowledgeable and informative, and he had a lot of details about the car that impressed me. He knew who the car's previous owner was, how she drove the car, and so on. When I later asked him for detailed service records, he did a lot of extra work and tracked them down for me (fortunately, the car had been serviced at Proctor). He did all this, before I'd even made it down to see the car in-person.Because the dealership was about 4 1/2 hours from home, I was really hoping the sale would work out. When we arrived at the dealership, Abel met us at the door. We immediately took the car out for a long test drive. The Outback was in excellent condition, as described, and it looked the same in-person as it did in the pictures online. We were able to negotiate a very fair price on the car, especially since it was Certified Pre-Owned. This especially impressed me, since a lot of the other CPO Subarus in the southeast are ridiculously overpriced. The representative at my bank, who handled my loan paperwork, was even impressed with the fair price we received on the car.Abel was available to us from the moment we walked in the door, to the minute we walked out with the keys. He helped us expedite our paperwork, and made several calls to our bank to clear up some things about our bank-financed loan. He offered us snacks and water, and generally made sure we were comfortable throughout our visit to Proctor.Let me add that I always thoroughly research businesses before I work with them. I'm grateful to Dealerrater.com for pointing me towards Proctor Subaru! It's sometimes difficult to find honest reviews about businesses (particularly car dealerships) but the ones at this forum are accurate and fair.Thanks again to Abel for a great experience.

outback3.6r

Jan 20, 2012

We just purchased a 2012 Outback 3.6R Limited from Proctor. Frank and Charlie worked with us and helped us choose one in transit so we could get the color my wife and I wanted. Mark did a great job on the paperwork. When the Outback arrived it got held up for a recall for a couple of days and had a very small scratch in the clearcoat, Frank and Charlie were great at getting all worked out very quickly and to perfection.The dealership is very nice and very clean with plenty of free refreshments. The restrooms are always very clean. Also a dog friendly dealership.Everyone is very nice and a great dealship to purchase a Subaru from. We will be going back when we are ready to trade again.

gabordi

Jan 3, 2012

overall experience was excellent--everyone was helpful and friendly and very concerned of my needs in choosing the best possible car for our family. it always is a pleasure to work with them.

sppalmer

Dec 31, 2011

I recently leased a new 2012 Impreza, and I must admit that the experience at Proctor Subaru was the best ever. I felt comfortable throughout the process, and staff took the time to answer all of my questions. I highly recommend Abel as a sales representative. He's a "car guy" and very knowledgeable about the features as well as the mechanical and performance specs. Overall, I had a very good buying experience, and I'm very happy with the new impreza.

lpv

Dec 27, 2011

Hank was very patient and attentive, it took us almost 9 months to decide on the Impreza Sport and he was not pushy or impatient at all. He really knows his product and explained all the features before we even started the engine for a test drive. I have never seen a salesman more proud of his product, just talking to him is enough to make you want to buy the car. So far I am pleased as punch with my new car and can't wait to take it on its first kayaking or biking trip.

Jaghil321

Dec 16, 2011

Frank was extremely helpful, and I do believe that without leaving Tallahassee I received the best price possible. There was only a little negotiation, because I had as much information as I could, but everything he showed me indicated that I got a fair, but not great deal on the price. I bought a 2012 outback limited.As I said before, Frank was great and I would give him a most positive recommendation. He was courteous, knowledgable, prompt, and informative.

fsunoles

Dec 5, 2011

Everything was great about the dealership. They were a no pressure sales team, including Abel. Abel listened to all my needs and went from there. I priced everything out ahead of time, and they gave me a reasonable price on the vehicle.

HappySubaruOwner

Nov 5, 2011

My husband and I are very impressed with this dealer. No pressure sales and they worked with us on the price. Ron was patient in answering all of our questions and took a lot of time to go over all of the car's functions before we drove it off the lot. The paperwork was really easy and they made it even easier by having new plates available the day we bought. The car was beautifully detailed for us, with a personalized "sold" sign in the window. This is our 4th Subaru and we're glad that this dealer is in town to work with in the years to come.

llink28

Oct 24, 2011

Abel and the Proctor Subaru Dealership was a suggestion from a friend of mine after I metioned I was in the market to trade in my current vehicle. Abel was extremely efficient throughout the whole process and made the car buying experience very relaxed. When it came time to sign the paperwork Mark was thorough and took his time if my husband or I had any questions. After seeing our cars and hearing about our experience with the Proctor team, a few months later my mother-in-law ended up getting a Subaru Legacy. Thank you guys for all your help, we are now lifetime proctor buyers:)

sknov

Oct 24, 2011

Couldn't have had a better experience buying our new car! Abel was more than helpful during the entire buying process. It was a great relief to find a dealership that was honest and helpful.

ltm

Oct 16, 2011

I had a very difficult time deciding between a CRV, a RAV4, and the Forrester. Ron was very patient and answered all of my questions without being pushy. He patiently met with me on multiple occasions as I worked through my decision. I am very happy with my choice of vehicle. Ron and other staff at Proctor Subaru made the purchase as pleasant and easy as possible. Ron has continued to answer my questions even after the purchase.

TedTampaBay

Oct 6, 2011

My tire pressure light kept coming on while I was on a long trip. I had nitrogen filled tires and wanted to make sure everything was alright with my tires before I continued on. I stopped by this dealership and was exceptionally surprised by their courtesy, promptness, and friendliness. They fixed my tire, inspected the car for any other potential problems and had me on my way within a one hour time frame. Their customer waiting was also very pleasant and well-stocked with coffee and treats for their customers. Without a doubt, this was the best experiences I've ever had with any auto dealership. Wish I lived closer, they would be my service/dealership of choice.

cridel

Sep 30, 2011

Ron was hands down the best salesman I have ever dealt with. I have purchased several cars in my young age, and he made the experience for my wife and I simply amazing! I will send any of my friends over to him for car needs!!

wittersa

Sep 23, 2011

I went to Protors as over the years I have purchased several cars from several Proctor dealerships and I needed a vehicle for a certain purpose, and Subaru best suited that purpose (mountain travel and all wheel drive).I came in about five in the evening and drove out about seven. Mr. Correa did everything and more than one could ask. Since that time he has been extremely helpful in my aclimating myself to this new vehicle.Everything I have heard about Subarus seems to be true. I have a great car and I look forward to many years of driving up the side of mountains.

rnoyes

Sep 18, 2011

I purchased a new Subaru Forester on 9/17/11. The purchasing experience was the best that my wife and I had ever had. The price was reasonable. The attention to detail was great and very hands on. We were expecting the normal harsh back and forth of car negotiation and were surprised at the willingness of the dealership to meet our requirements. We made two separate trips to the dealership and did a lot of online research before developing our deal with Ron. The closing process was also simple and quick. The whole process of purchasing the vehicle, trading in our old vehicle and getting a full briefing on the new Forester took about two hours.

tammy4jc

Sep 18, 2011

My experience with Proctor Subaru was a very pleasant one. I had not bought a new vehicle since 1988 so sticker shock, along with my desire to make sure my two son's college educations were not compromised, caused me to step back and rethink my budget. Ron respected my request to put it on hold til I worked through some things. It was that respect that motivated me to return to him for assistance when my husband and I were financially ready to make the purchase. Ron patiently worked with us while we painstakingly weighed the pros and cons of going new or used. He answered our many questions and allowed multiple test drives. My only disappointment is the cost of a new Subaru. However, due to our credit score, Ron was able to get affordable financing that took the sting out of it. And if there is any truth to the saying, "you get what you pay for", I'm pretty sure this is an example of such a thing. I drove away in a 2011 Outback that had 54 miles on it's odometer. With Subaru's reputation of longevity, I've got a lot of miles ahead of me. Thanks, Ron!

margaretc

Sep 13, 2011

It was a refreshing experience from the moment we walked in, to the moment we drove away in our new Subaru! No high sales pitch, no games, no hype, just professional, honest severce! Everyone was friendly, and helpful. Abel Correa knew every detail of each car he showed us. It is important to us that any sales person knows and understands the "ins and outs" of a product. He also had a genuine investment in Subaru, sharing all the details of when he toured the factory in Indiana. The finance department was also wonderful to work with. We were in and out quickly and all questions were answered, everything explained in detail. Even the tech in the garage made it happen for us and worked above the call of duty to make everything happen in a timely manner. I have changed my mind about buying a new car after this positive and an even pleasent expereince at Proctor Subaru. This dealership should be the poster child for how it should be done.- M. C. Tallahassee, Florida

maddoglindsay12345

Sep 12, 2011

Awesome car buying experience! First time I bought a car and it was quick and painless!! Abel was great to work with and answered all my questions.

dbollingerfl

Aug 29, 2011

Outstanding experience! Ron was attentive without being intrusive, very knowledgable and best of all - he LISTENED! He did not try to push what we did not want. He did a great job of explaining the vehicle's features on delivery. I would rate price a 4.5 - they came very, very close to the number I had in mind when I walked in to buy and they did it without the usual BS and "arm-wrestling" so common in this business. I can honestly say this was the best car-buying experience I have ever had! The best thing I can say is that I would recommend Ron and I would buy from him again.

montanaman

Aug 28, 2011

Abel and the Sales manager made this a very good buying experience. I got the car I wanted at the desired monthly payment. Abel was friendly and even followed up after the sale. That has not been my experience at other dealers. I highly recommend shopping at Proctor Subaru, and with Abel Correa.

jay7660

Aug 23, 2011

Since i first sent a request for information over the car, he answered very promptly and respectfully. He was there through the whole process and helped me get a great deal for a 2011 WRX STI right off the showroom floor. The best dealer experience ive ever had or ever heard of. I would definitely recommend Proctor Subaru to every one of my friends and family, and when they go make there visit ill make sure they ask for Abel.

Donna Kitch

Aug 22, 2011

I usually dread interacting with car salesmen, but Frank Johnson was very low key and low pressure, yet very informative and helpful. I was already sold on Subarus but he closed the deal. We are very happy with our new Outback and I would recommend this dealership without hesitation.

hclaypoole

Aug 12, 2011

Ron and Mark were really great and did a terrific job of explaining everything about the car I wanted. They were extremely patient and did everything in their power to get my car to me as soon as they could. I wouldn't hesitate to recommend them and the dealership to others. My next car will be bought at Subaru Proctor!

pdcrumbaker

Aug 11, 2011

Totally unlike a traditional car-buying experience. I felt that Abel Correa, the sales representative, was informative and receptive to what I had to say. He did a good job of showing me various alternatives, and I never felt rushed into making a decision. The follow-through has been nice as well.

Dick Rizzo

Aug 5, 2011

Abel Correa was very helpful and accommodating throughout the online/email process. He was professional and polite. Mark Poole was also polite and professional. I'm pleased with the service and would recommend Proctor to others who are looking for a used car.

kcshell

Aug 2, 2011

Our experience with Ron at Proctor Subaru was great! He stayed late to finish with us and was very friendly and informative. We did not feel pressured or rushed into anything. Our Subaru has been doing great so far and we are very pleased with our purchase. Thanks Ron for everything!

ejaleman

Aug 1, 2011

We had a great experience with this dealer and would highly recommend them to anyone looking to purchase a new or used vehicle. Customer service was terrific. We found the vehicle online and when we arrived at the dealer, everything was ready to go (including the new tag)! This was by far, the best car buying experience we have had. It normally takes ALL day to purchase a vehicle. We were walking out the door with the keys in our hand within 45 minutes of arriving!

smclaughlin18

Jul 24, 2011

Everyone at the dealership was extremely helpful in finding the vehicle that fit my needs, getting me the most they could for my previous vehicle and providing an excellent loan rate.

fldoegirl

Jul 22, 2011

I am very satisfied with my experience at Proctor Subaru. After checking out cars at several (pushy) Tallahassee dealers, I ended up at Proctor. Frank Johnson was helpful and very patient as I investigated the dealership inventory. His demeanor is friendly, easy going, and a pleasure to do deal with. I feel like Im part of the Subaru family now. I highly recommend this business. ~Suzi

florida_marlin

Jul 20, 2011

I have been by the Proctor Subaru dealership many times over the past 1-1/2 years, as I was researching and considering a Subaru vehicle. Each time, the staff has been very friendly and helpful. During my recent purchase, Hank Smith was my sales advisor. Hank is a true professional and an asset to Proctor. He is very knowledgeable about his products and listens to the customer. The buying and purchase experience was the best new car buy I have had in years. Part of it was because I had done alot of research and knew exactly what I wanted. The other part was due to the personnel at the dealership. Thanks!

danner51

Jul 12, 2011

I was extremely pleased with the entire sales experience with Proctor and most especially with my salesperson, Ron Modzelewski. His manner was engaging, pleasant, and professional from start to finish. His knowledge of the car I was interested in was outstanding. While I left the dealership without purchasing a vehicle as the dealer didn't have in stock the exact one I was interested in, Ron's followup on my visit and his initiative in informing me of a future shipment of a car that met my criteria was what sealed the deal for me. He kept me updated every week regarding the arrival of my car and had it absolutely ready for me when I arrive to pick up the car. Everything about the car buying process was outstanding. Upon picking up my new car, Ron did an outstanding job of educating me about the features of the car, carefully showing me features of the car and even programmed my bluetooth for me. I will definitely recommend this dealership and Ron to anyone interested in purchasing a Subaru. If the car proves to be as pleasing as the service I receives I would rate this as the best car deal I have ever had, and I've had a lot of them.

groberts1980

Jul 2, 2011

I had the most amazing experience with Proctor Subaru today. I had been working with them for over a month to find and deliver the perfect Subaru Outback for me, and they worked with me every inch of the way. I had a title problem with my trade-in, and had to get that cleared up before I could purchase my new car. Well, they had gone ahead and purchased the vehicle I was to buy from another dealership and had a deposit from me. They waited very patiently for me to get my trade-in's title cleared up (clerical errors I had to get resolved). Finally I got it all cleared up and drove up to Tallahassee to purchase my new car. They were perfectly friendly and helpful, showed me everything I needed, helped me with the paperwork, and were extremely friendly the entire time. I will most certainly come back to them for my next car purchase. I have never been treated so well at a dealership in my entire life. They were up front, friendly, honest, and treated me with respect. I will go out of my way to give them my business in the future.

BarryJ

Jun 29, 2011

Abel was very accomodating and pleasant to work with. Charlie went out of his way to make sure we were happy with our purchase. We are happy with our Marine Blue Forester.

Theresa Bush

Jun 22, 2011

My husband and I purchased a new Forester on Monday -- our 4th Subaru. We could not be more pleased with the service we received from Abel, Rob and Mark. Abel responded to my e-mail within a few minutes and continued to correspond with me by e-mail (my chosen way to communicate at that time) until all of my questions were answered. He made sure he was available to meet with my husband and I on Monday when we arrived at the dealership. Abel e-mailed me and called yesterday to make sure we had no questions and that we were happy with our purchase. These young men were all extremely helpful, knowledgeable, professional and pleasant. During our 35 years of marriage, my husband and I have purchased many cars and dealt with many dealerships and salesmen. These guys made this purchase a very pleasant experience and we will surely recommend your dealership to our friends.

williamlewis

Jun 13, 2011

Very good experience in the transaction of trading our 2006 Forester for a 2010 Outback Premium. ALL staff very friendly, polite and easy to talk with as they know the product extremely well.Great vacility here in Tallahassee, FL. Bill & Betty Lewis

rdfla

Jun 6, 2011

Had been considering the Outback and several other cars. Visited the Proctor Subaru web site, made contact with Abel and found the exact Outback I was looking for. He was very professional, friendly, easy going, and a pleasure to do business with. Everything was handled via Email/phone which made it even easier. Drove over on a Sat, car was ready, Abel explained everything (went through the owners manual and overview of all features), Mark handled the paperwork and was out the door in an hour. Answered all my questions both before I arrived and when I picked up the car. It was a pleasure doing business with Proctor and I highly recommend Abel and Mark as your one stop car buying service. Tks for making the whole process easy.

Lharvey250

Jun 2, 2011

If you want a painless, enjoyable car buying experience then Proctor Subaru is for you. Much like the other Proctor dealerships the guys at Proctor Subaru are very knowledgable, professional, friendly and helpful. I viewed a car on the internet that I wanted to see and called Proctor Subaru internet sales number. Abel Correa answered and had the car ready for me to take a look at. No pressure and inspite of overall availability of cars from Japan right now they still gave me a pretty good deal. When I came to pick up the car, Abel spent time with me programming the Bluetooth and explaining features of the car. He wanted to make sure I was happy. Maybe I could have done a little better somewhere else, but I've come to trust Proctors over the years and that relationship is sometimes as important as the deal.

ptreynolds21

May 25, 2011

Had admired the Subaru Outback and wanted to examine and drive it. Very friendly and helpful salesman Mr. Henry Smith and Mr. Mark Poole, business manager. Very satisfied with information given to us and satisfied with test drive. Would have no problem calling upon them for any questions we might have.James and Pat Reynolds

holly

May 23, 2011

Everyone we dealt with was very professional yet easy going, from sales to finance. Frank was not the "pushy salesman". It was a very relaxed atmosphere. I HATE purchasing a new vehicle. Paper work, pushy salesmen, the whole song and dance, etc. But,I actually went back today to thank everyone and say "hi". It's like I just became part of the family. I highly recommend Proctor Subaru to anyone looking for a new or pre-owned car!!

jtdow15

May 22, 2011

I first contacted them online and within an hour got a phone call from Abel Correa. The prompt response really surprised me and it didn't stop there. We stayed in contact through email and he was able to help me find exactly what I wanted. When I went in to look at the car they were already waiting for me. The whole experience was very simple and easy thanks to Abel and Mark Poole. They helped explain anything that I asked about and brought up things that other people had asked about in the past. They were very genuine and helpful. I also really appreciated the owners manual walk through that Abel did with me. Instead of just handing me the owners manual and the keys he took it out and bookmarked the important sections and made sure that I understood everything. I would highly recommend this dealership to anyone looking to buy a car.

Todd Sperry

May 19, 2011

Ron made the experience easy without much hassle. They even allowed me to turn in my leased Honda from their dealership across town to save me the trip.Ron took the time to explain all the features of the car at times that were convient to me. The overall experience was very good.

Ayla88

Apr 28, 2011

Great costumer service and very helpful in comparing the Forester vrs Outback vehicles. They made the new vehicle purchase easy and stress free. We would highly recommend Ron and Proctor Subaru to anyone interested in purchasing a new or used vehicle.

frichard

Apr 23, 2011

This is my 4th car from the Proctor family, 2 Honda's and now 2 Subaru's. It has always been a great experience and mainly this is due to the personable and knowledgeable staff. Abel Correa is no exception. When looking at a new Outback he pointed out a certified pre-owned with the features I was looking for. Was a great deal and now its in the driveway! Thanks to everyone at Proctor Subaru for a pleasant experience.

kabatson

Apr 11, 2011

This was the best new car purchase experience we have EVER had. Abel Correa, Mark Poole and the other staff were WONDERFUL to work with. They answered all of our questions and addressed all of our concerns. We felt valued and important. I have every confidence that their service will be topnotch as well. Thanks for all of your help.

Tdj3663

Apr 8, 2011

What a great buying experience! Ron was great, he really knew the product and answered all our questions. We have purchased Quite a few cars over the years and like the NO PRESSURE approach. When my car came in he went over everything and told me I could call him with any questions (even on his day off). I will recommend Proctor Subaru and Ron to all my friends. I love my new Outback!

gatunos

Mar 14, 2011

We had a really good experience with the dealership and salesperson from start to finish. My initial contact was by phone, and the salesperson followed up with additional information as promised without being pushy. We had a choice of dealers in the area about the same distance for us to travel, but the follow up and respectful service made us choose Tallahassee/Proctor. Their up to date website was also very helpful. I did not feel like we had to haggle to the last dime to get a fair price on the car and trade in. I would certainly recommend this dealership and salesperson.

kathyhaney

Mar 14, 2011

subaru proctor was wonderful to deal with in trading my car for a truck. Abel Correa is a great salesman and he is very helpful. Mark Poole works with the financing part and was very thorough about everything. I would hightly recommend this dealership.The price of the vehicle I bought was great. The overall experience was wonderful.They were all very friendly.

jjsnowrider

Mar 7, 2011

I've never had a more positive experience working with a dealer. Every step of the purchase process was thoughtful and every detail was addressed. Abel Correa was incredibly helpful and responsive working with an out-of-state buyer. I was even picked up at the airport in my new car! I was also extremely pleased with the options presented at the time of purchase pertaining to an extended Subaru warranty. Most people thought I was crazy to fly to FL to buy a car and drive it back to CO. Now I know that it was the best possible decision. I'd recommend Proctor Subaru to anyone looking for a new or used car. I usually avoid working with dealers in favor of private party sales and independent repair shops. Having worked with the folks at Proctor, I'll be disappointed to not be able to work with them for my ongoing needs related to my 2009 Subaru Outback. Thanks for a great experience!

kamins

Mar 1, 2011

The staff at the dealership is wonderful, professional, caring, answering questions, taking immediate action on any requests for information or assistance, My family and I recommend Proctor Suburu, it is "first class", the best dealership/staff in Tallahassee.

perking812

Feb 21, 2011

I had an excellent buying experience with the staff at Proctor Subaru. Having done considerable internet research on the Forester, I had a list of specific options I wanted on my Forester and they were able to find several alternatives from which to choose. Able, Mark and Charlie are each very professional and also very friendly; at NO time did I feel any of the usual sales pressure I've experienced in previous car buying transactions. They were able to answer all of my questions and did so without hesitation. Although I intend to keep my beautiful Forester for a long time, I'll definitiely return to Proctors Subaru for another one.

havana66

Feb 14, 2011

I started looking for a used car that would fit my budget about a week ago or so. Mr. Modzelewski immediately understood our situation and did the best in his power to accomodate our needs. Everybody at Proctor Subaru was more than helpful with our family. Mr. Modzelewski was very professional and understanding. We will certainly recommend you to all our friends. Hope to see you growing!!

mblackmo

Feb 14, 2011

We weren't sure exactly what we wanted or whether we wanted a Subaru for that matter when we first stopped by Proctor Subaru. The sales team was very knowledgeable about their products and could answer our questions. When we asked direct questions about various options, their answers were honest and not insincere responses to try to encourage us to buy something we didn't need or might not later want. We appreciated that very much. When an issue arose regarding a slight miscommunication about some extra equipment, the matter was taken care of quickly and professionally and reasonably. Again, we appreciated that. The dealership was very pleasant to work with and I would recommend them to friends. We look forward to using this dealer for maintenance on the car we selected. Our total experience was very positive.

fl3railrunner

Feb 10, 2011

Ron was very knowledgeable. He took the time to explain the features of the car in details and to answer questions. We were able to come to an agreement on the final price very quickly on the car I wanted. I enjoyed working with Ron and would recommend him anytime. The paperwork was done very quickly as well. At no time, I felt pushed to buy something I did not want, or to finance the car through Subaru financing. That was very much appreciated. Ron worked diligently at putting together the best deal possible. Even though I did not finance through them, they did offer some very competitive plans. The car was detailed and fuel topped off for delivery, which was very much appreciated. I would recommend both the Proctor Subaru dealer and Ron to buy a car.

jimashlock

Feb 4, 2011

Mr. Smith was very patient with me over the several days I looked at and test drove various Subaru modeles. He carefully explained the features of each vehicle and helped me decide the one most practical for my needs. Mr. Poole was most efficient with the financial arrangements, explaining each document before I signed. And Mr. Smith made sure I was familiar with all features of the car before I left the lot.I'd readily recommend this dealership to anyone contemplating a car purchase and suggest he deal with these specific employees.

pwhidalgo

Feb 4, 2011

I could not have been MORE pleased with the guidance from Abel and Mark. It is my first time ever purchasing a car on my own, and it was far easier and pleasant than I thought it would be. I left the dealership feeling very satisfied and sure that I got the best deal with no pressure.

LOUNGELIZARD

Feb 2, 2011

I ENJOYED WORKING WITH ABLE CORREA, HE WAS VERY HELPFUL, COURTEOUS, AND VERY KNOWLEDGABLE ABOUT THE SUBARU VEHCILE LINES. HE WORKED WITH ME FOR SEVERAL WEEKS BEFORE HE FOUND THE CAR I WANTED TO LOOK AT AND POSSIBLY PURCHASE (2011 SUBARU IMPREZA OUTBACK SPORT). I LOVE DRIVING MY NEW CAR AND SO FAR IT HAS BEEN GREAT. I WOULD DEFINITELY RECOMMEND THIS DEALERSHIP TO MY FRIENDS, FAMILY AND CO-WORKERS, AND IN FACT, I HAVE ALREADY RECOMMENDED PROCTOR SUBARU TO A CLOSE FRIEND OF MINE THAT MAY BE IN THE MARKET SOON FOR A NEW CAR.THANKS PROCTOR SUBARU FOR MAKING THIS AN EFFORTLESS PURCHASE AND FOR BEING SO GREAT THROUGOUT THE ENTIRE PROCESS, ESPECIALLY ABEL AND MR. POOLE.

Ibkdnygeorge

Feb 1, 2011

Great service, excellent atmosphere, Hank is a pleasure to do business with. Mike was very efficient. I'd recommend this dealership without reservation. I don't have anything more to say, but I since I must, I'm wishing Hank a very, very happy birthday.

dallas49

Jan 31, 2011

We traded in our vehicle for our 1st Subaru Outback and are so pleased with the entire experience. The employees we dealt with remembered our names (and our children's names) when we came back in the 2nd time. We even changed our minds on the vehicle we wanted AFTER they had completed all of the paperwork. Not once did they complain about having to redo everything. Everyone was very friendly and laid back - not something you see very often at a car dealership. Each time we were made to feel at home, they offered us drinks/snacks (very popular with my children) - they even have a "snack" area for your 4-legged friends, how thoughtful. We would highly recommend this dealership & are very grateful for such an enjoyable car buying experience.

Batfish

Jan 11, 2011

Is the staff at Proctor Subaru friendly, trustworthy and courteous? Well, I bought a new vehicle from this dealership five months ago and just returned to purchase a used vehicle. There is never any pressure, in fact the experience is very relaxing. Even my 8 year old had a good time relaxing and sipping on a soda while I was signing the paperwork. Everyone is very responsive, all your questions are answered and the follow up after the sale is stellar. Thank you Frank, Abel, Charlie and Mark for another wonderful experience.

sbarnes63

Jan 7, 2011

While buying new car is not inherently pleasurable, buying from Proctor Subaru was certainly not painful. I was shown every courtesy and given any information I requested and at no time did I ever feel pressured. They were very patient and we tried a few different cars and allowed to drive in various road conditions. I like my new car and hope to continue to for quite some time. Thanks Hank!

Hdrew72

Jan 4, 2011

Very good experience overall. Business manager gave a bit of a hard sell on service agreement and extended warranty at the end - could have done without that. Salesman, Frank was great to work with, knowledgable but not pushy. Car bought was a 2011 Forester for my daughter. Frank talked to her as an adult, which was a plus. Pointed out merits of the Forester without criticizing the other vehicles we were evaluating.

Mstone

Jan 2, 2011

I have 0 complaints, it was a wonderful experience! Frank was patient with me as I test drove other cars and went to other dealers. He was very low pressure, which is exactly what I needed. The manager arranged that I could get the promotion (a free iPad) even when I was a week after the deadline. I had very easy finacing and got the rate I wanted. The price was right too. I am so happy with my purchase - I love my Subaru!

GangL

Dec 27, 2010

My wife and I wanted to replace our 2003 Pt Cruiser for a affordable, reliable, high-safety-rated car plus handsome appearance, and we narrowed down to Forester. After some on line study we were in contact with Abel Correa. He is very friendly and patient with us, even though we could only make an visit to the dealership near their close time. He put no pressure on us and gave us respect and trust. Finally we got a sweet price and a new car from local dealer just before Christmas. It is a pleasant buying experience.

paret

Dec 21, 2010

Hank was excellent. To be frank, I have never met a car salesperson with so much knowledge of everything about cars, financing, and others general questions. Hank didn't force me to buy the Subaru Outback. It was just how well he explained each and every aspect that made me buy this vehicle.He is a gracious and a nice gentleman.

TimMurphy

Dec 21, 2010

Ron and Abel worked with us to choose the car that would best fit what we wanted. Ron spent a lot of time going over the features of the Outback and Forester with us and going with us on test drives. The atmosphere was very relaxed and friendly and we never felt like we were being pressured. After we decided on the Forester that we wanted to purchase Abel walked us through the manual and the features. It was a great buying experience and I would highly recommend both Subaru and the Proctor dealership.

tvillesam

Dec 21, 2010

It was a slow start getting the deal I wanted price-wise but Proctor Subaru was the dealer that came through. In the end our experience in purchasing our new car turned out to be a very pleasant one. I would definitely recommend this dealership. Abel Correa is a very nice, hardworking salesman who KNOWS his products, new Subarus very well. I purchased a beautiful Pearl white Forestor Premium. My wife and I are very pleased. She also liked the fact that the dealership has immaculate bathrooms. Tony Sampson

wakah

Dec 14, 2010

From the moment you walk in the door you feel like you made the right decision to stop in for a test drive. We knew we needed a new car but were not sure what we were looking for. Safe, budget friendly and reliable were all at the top of our wish list. The lobby was welcoming with ideas on how to utilize your Subaru (i.e. camping, kayaking or just out adventuring). If you needed water, coffee or a snack it was available. They even had snacks and water available for your four-legged companion if needed. They paid attention to the smallest of details to make you feel comfortable and at home. Frank Johnson's laid-back approach to sales was refreshing. During the test drive he was knowledgeable of the car and was able to answer all of my questions and any concerns. When he called us later to see how we were doing, it did not feel like we were being pressured into making a decision. He was only making himself available to us for questions and offered to do what he could to help us find the right vehicle for our family. When we called after 5 o'clock to say we were on our way to purchase a car(knowing they closed at 6), he was there, everything was in order, and he stayed late until all of the paperwork was signed. We don't feel like we bought a new car, we feel like we made some new friends and will be seeing them and recommending them to others so they too can have a positive car buying experience in Tallahassee.

Yvonne Weems

Dec 4, 2010

My recent experience in purchasing a new Forester from Proctor Subaru was extremely professional and pleasant. Upon my first visit I was greeted by Hank Smith who was courteous and very knowledgeable about all the features of the Forester. After checking out a few other similar vehicles, I returned to drive the Forester and was most impressed with its handling and smoothness of ride.Hank was extremely helpful throughout the whole procees and Proctor Subaru was very fair in giving me a good price on the vehicle. Hank made the whole process very smooth and took an inordinate amount of time in explaining to me how everything operated before I drove it home. Also, answering any questions I think of.I would have no reservations about recommending anyone to Proctor Subaru and want to thank Hank and everyone who assisted me.

anshilling

Dec 2, 2010

My Review of Proctor Subaru:I have bought several new cars but can honestly say that I have never had a more pleasurable experience as I had at Proctor Subaru. I had just come from another dealership and was met at the door by a smiling , friendly face ... Abel Correr. I told him what I wanted to see and off we went. He was friendly, informative but never pushy. When we finished the drive he provided me with brochures and told me to call if I had any questions. I left surprised at how much I enjoyed the Outback and feeling very comfortable with the idea of working with Abel and the rest of the team. Before I made it home I had an email from Abel thanking us for coming in. I returned the next day much to Abe'ls surprise to see and drive the Outback. He was off that day but did not hesitate to meet me. Everyone I met at this dealership was friendly, professional and made you feel they were really excited about your new car. I have never wanted to return to a dealership where I bought previous cars but I look forward to returning to Proctor Subaru. Thanks Abel !

mmikos

Nov 25, 2010

The most pleasent car buying experience that we have ever had. From the initial contact to the day we took ownership of the car, the staff of Proctor Hyundai were courteous and helpful without ever being pushy or overbearing. Providing us with information about the vehicle and making sure our needs were covered were their driving forces. We never felt pressured or pushed into making the purchase. In our case we had visisted a number of dealerships and alternative brands, and were dreading visiting yet another dealership and having to undergo the tag team match of salesman and sales manager. Completely absent at this dealership, no requirement to talk to the sales manager. In fact our meeting with the sales manager was purely a result of information about our trade in (a f-250 V-10 pickup). Not very many of them in the market and some additional information was required. Not only was this novel but much appreciated. Of course, the sales manager was just as cordial as Abel our salesman. The final step of meeting the business manager Mark Poole was just as nice and informative. At no time did we ever feel pushed into making a decision or a deal. Of course we love our new Outback and look forward to having it serviced at this dealership. We met briefly with the service manager and from all indication this will also be a customer first experience. Thanks Proctor Subarumike and lin mikos

nmk0711

Nov 16, 2010

Frank was a pleasure to work with. he made for a very pleasant buying experience. We did not feel any pressure to purchase a vehicle. I would recommend Proctor to my friends. And I love my Subaru. Never had one before and it was a great choice. I hope to keep it for many years!

arUdlebe

Nov 8, 2010

Our experience with Proctor Subaru was a pleasant surprise. The customer service was absolutely the best. Our saleman, Abel, answered all our questions about the Outback we were interested in. He spent a great deal of time with us explaining all it's features and never made us feel rushed. We felt like he really cared that we got the right vehicle for us. We did purchase the 2011 Outback because we were throughly impressed, not only with the vehicle, but with the dealership and it's staff. They know how to do it right

gwenannr

Nov 4, 2010

Was made aware that we were showing up without appointment. (brought up several times) Thought it was tacky after I spent 15k. that they gave me a whole $5 in gas (test drove on empty tank. I also thought process was too long. Was there for several hours, only looked at one car. Had pre-approval letter from bank, although we did decided to see if interest rate could be matched. Would have like to have known finacial institution before contract drawn up. (would not have gone with Suntrust whatever the interest rate, however by that time I just needed to leave).

kaydavem

Nov 2, 2010

I received a fair price on a new vehicle of which I was happy. I have yet to have any servie work performed so I cannot comment. Overall I was treated very well and would certainly recommend this dealer to others. Proctor Subaru seems to be very concerned about its customers.

kshowman

Nov 1, 2010

Abel Correa helped me throughout the entire process and I brought home a new (to me) Rav4 today! I took the vehicle to my mechanic for a pre-purchase inspection and it checked out perfectly. Car buying can be stressful, but this was fun and I am so very happy with the experience and my car. I will definitely be recommending Proctor Subaru to friends.

lpowell05

Oct 28, 2010

This dealer has tremendous customer service! We were in search of a new car and had several makes & models we wanted to test drive. The Subaru Outback was first on our list to test drive and we never made it beyond Proctor Subaru due to their customer service and great product. Abel and Hank knew their product inside and out and were willing to spend as much time as we needed answering questions and driving the Outback. There was definitely NO pressure from anyone in the dealership and our whole experience was very positive. A very nice atmosphere for purchasing a new vehicle (which has typically not been a great experience in the past)!! I highly recommend this dealership and the Subaru Outback. L. Powell

ccstylin

Oct 26, 2010

One of the main reasons that I bought my new carfrom Proctor Subaru was the excellent customer serviceI received during the times I brought my previous Subaruin for service. I was quite impressed with the salesman thatlistened to me and I finally decided on a Forester after test driving various cars from not only Subaru but other manufacturers.My salesman's name is Abel and he did a wonderful job in staying on top of everything as well as offering prompt replies to my email requests. This, by far, was one of the better car buying experiences that I had and would recommend buying from Abel at Proctor Subaru.

noork35

Oct 13, 2010

I just purchased a 2008 Subaru Impreza STI from Proctor Subaru and was extremely satisfied with Abel(our salesman) and the rest of the Proctor Subaru team. I live in South FL so we negotiated the price on the phone and everything was as advertised when I got to Tallahassee. Abel was great to deal with, not pushy or rude and he followed through on their "we owe" . If my next purchase is a Subaru it will be from these guys.

jazzpicker

Sep 25, 2010

Another excellent Proctor Dealership. We recently purchased a Subaru Outback and had a very pleasant experience. The staff was excellent paying close attention to every detail of the purchase. Everyone was professional and helpful in every way during the transaction.We have been Proctor customers for many years and stick with the Proctor name because they are a customer service oriented dealership.A hearty thanks to all the people at Proctor Subaru for a job well done.

Batfish

Sep 8, 2010

Stopped in looking for a used vehicle, nice selection of used vehicles. Ended up leaving with a new Subaru Legacy. Sales staff was extremely friendly, honest and courteous. Loved the fact that there was no pressure. This is the first Subaru I've owned and am impressed with the fit and finish. Good gas mileage for an AWD vehicle. Spacious interior with more than ample trunk room. Dealership provided excellent customer service after the sale. Highly recommended.

cflyon

Sep 3, 2010

There were really awesome to work with and I appreciated the time they took with us. They made sure that i was able to operate all the functions of the car. they informed be about all the special safety items. They also made sure that i had contact information if i had questions later. i have had a follow up phone call from Hank to make sure everything is working properly and i have not got any questions.

Jdmgirl04

Sep 1, 2010

Proctor Subaru has awesome customer service, they are attentive to the customers needs and wants. Best car buying experience ever! Highly recommended! Awesome deals and excellent sales team! They help make the sale happen and find the best sources to help out customers. They helped my dream car come home with me!

jarlgood

Aug 31, 2010

Buying a Subaru never crossed our minds untill we saw an Outback driving in front of us. We liked the way it looked so we went to Proctors and checked it out. Abel Correa gave us a test drive and answered all our questions to our satisfaction. We looked at fords and Chevrolets but did not see any thing that compared to the Outback. In fact, no one even spoke to us at he Ford dealership.The sales manager made what we considered a fair price and we came back four days later and bought the car. We also traded a suburban and we got fair market value for that as well. Complications with insurance policy was worked out and I think we had dealings with every one in the building, all very efficient and helpful. I would recomend both Proctors and the Subaru outback and look forward to many years of enjoyable driving

newtosubaru

Aug 26, 2010

I went to Proctor to purchase a 2010 Forester, my first vehicle purchase in nearly 15 years, so it took veteran salesman Hank Smith an entire afternoon to show and explain the various options and model configurations to my husband and me -- and he did so patiently and competently, with warmth and good humor, which we appreciated. The end-of-model-year deal we reached on the '10 Premium edition we ultimately purchased seemed to be a very good, fair one. There was no high-pressure salesmanship of any kind at any point, which made the overall experience pleasant and satisfying. Mark Poole was most gracious and communicated clearly during the paperwork phase of the transaction. This is the first car we've purchased from Proctor and, so far, so good!

boyterh

Aug 25, 2010

Good overall experience. This dealership appears courteous and efficient, but a little pricey (worth it if all goes well in follow-up stages). I hope the Subaru shop is better than the Proctor Acura shop....bad experience with a service call in the past with my 3.5 RL. I look forward to a better experience here.

barkingcrow

Aug 5, 2010

Worked with me in finding a vehicle that would allow me to add kayak loading system onto the factory racksI objected strongly to the 2010 and 2011 roof racks as they did not allow a Hullavator to be added to the vehicle and the 21" spacing was not adequateEveryone at the dealership wasa aware of my problem even though no one actually understood the extent of the problem when I first met themI owned 3 Subaru Foresters when I walked in the dealership and was seconds away from buying a Honda CRV due to the roof racksHank and crew continued looking into the situation even when I told them I could not work with Subaru any longerThis was over a month and a hlaf period of time

rmcadams

Aug 4, 2010

Had a very nice, No pressure purchase of a new Forrester. I had been working with Don Modzelewski for the past few months looking for that "Right One" And when we found it we were able to sit down and "hammer" out a deal with no pressure on anyone. It was one of my most pleasent Auto buying experiences. I will recommend this dealership and Don to my friends and anyone else that will that needs to know.One thing that did impress me was that when my trade in was evaluated, once complete my key was returned to me. I have had some bad experiences in the past with the dealership not being able to Locate my key. Keep up the good work.I hope the service will be as great as the purchase.

johnmcfarlain

Jul 29, 2010

Abel Correa was very knowledgeable about the product line and did an excellent job of explaining the features and differences in the various models. His approach was non aggressive and very helpful. He did a great job following up by phone and email without over doing it. Mark Poole also did a great job explaining the terms of the contract and help with a good buying experience.

tom10i

Jul 29, 2010

Low key sales approach, helpfully answered all our questions and were quite willing to allow us to use our computer to compare prices with other dealers/net prices. Price quite competitive and car was better than described in on line blurb. All oral promises have been honored. These people really keep their word. Very ethical.

KVeal

Jul 20, 2010

Hank was very helpful and friendly. I stopped by the day after to bring in my title and he was in the middle of his lunch and I walked into his office and he jumped up and put his lunch aside to help me. He showed me how to put the top up on my car by myself and told me if there was anything that he could do to just ask. He was knowledgeable and very likeable. I would highly recommend him as a Salesperson of Proctor Subaru.

ljpruitt

Jul 20, 2010

I looked at several makes and models of vehicles and several different dealerships for a couple of months before I decided on a Subaru Forester and Proctor Subaru. The deciding factor in my chosing Proctor Subaru was Abel. He made the entire process extremely pleasant and doable. My sister is now thinking about Proctor Subaru!

Linda Sutton

Jul 16, 2010

I heve been going to Procter Subaru since I didcovered it--I had just bought a new 2010 Legacy. I have had Subarus for 20years + and loved them from the first time I drove one! I bought the Legacy, not realizing how low it was to the ground (I've had Forresters and Outbacks). I did not like the fact that this car was so low to the ground and traded it for the Outback. The salesman was good--I didn't even try to get a lower price. I felt it deal was fair and I love my new 2010 Outback! Thank you!

springj208

Jun 21, 2010

It took me several weeks to decide to buy a new car, and there was never pressure, sales calls, etc., to try and make me buy before I was ready to do so. The facility was clean, appealing, and the dealership personnel kind and thoughtful. I especially liked the fact there was no pressure. Questions were answered quickly and thoroughly. I would most definitely recommend Proctor Subaru.

GaryC

Jun 8, 2010

I originally requested a Pearl Blue model over the internet and phone conversations with Abel, and he was bending over backwards to meet my demands, but after a little thought with my original plan to go to the dealership on Saturday I decided I could bend a little and check out a different color. Abel & Mark were very helpful in tending to my needs and when I saw the Sage Green, Limited model I said to myself that is the one I want. Plus, Abel was gracious enough to give me a Subaru hat when I requested one at no cost to me, (he actually bought it).Great customer service, great dealership!

lauranchuck

Jun 7, 2010

My husband and I actually came in to buy a used Outback that we looked at online. After test driving that car and a new 2010 Outback we decided on the new 2010 model. Ron was great at helping us make our decision. He was very knowledgeable about Proctor Subaru's inventory and let us take our time with our questions and concerns. We had a terrific experience all the way around! Thanks RON!!! You are awesome!Laura DeMott, Moultrie, GA

2010Impreza5555

May 23, 2010

My experience at Proctor Subaru was wonderfully positive, and left me feeling thoroughly impressed with the professionalism, customer service, and thoughtfulness with which my transaction was handled. I bought a new 2010 Subaru Impreza, and it was my first car purchase. As a relatively naive 22 year old never having stepped on the lot of a dealer, I did some thorough research regarding what to expect with car salespeople and how to approach the negotiating process (Edmunds.com), and of course I expected the worst. However, from the very first encounter I had with Proctor (via email with Abel Correa), I was pleasantly met respectfulness, honesty, and an absolute lack of pushiness. A great price was given to me right up front, which completely eliminated any motivation (or need) to haggle. I wanted a different color than was available on the lot, and this was taken care of promptly and with only minimal increase in price. I've heard at many places when you want a car not on the lot, the "good deal" is thrown out the window--and in fact, when I spoke with other dealers, this was the case. Not here! Within 72 hours they had the car I wanted on the lot and we were ready to go. Financing was a breeze, thanks to Mark Poole's hard work...a quick analysis of the extended warranties led me to reject one that I didn't think would bring me benefit, but just like Abel, Mark was extremely up-front about the whole process and seemed to really want me to get the deal I needed and no more. Delivery of the vehicle was perfect... I was introduced to the Service Manager, Jim Lutz, who again was kind, helpful, and professional. I am really looking forward to a long relationship with Proctor Subaru....and have my whole family talking about wanting to buy a new Subaru now that they've seen mine and heard about my experience! Now...I just have to learn how to drive it (bought a manual). Abel, if you're reading this, I can start on a hill now!

hater4130

May 22, 2010

Absolutely amazing experience!!! I am 28 years old and have resisted going to a dealership to look at cars based on a bad experience from when I was 21. The first time (which obviously was not at this dealership) I felt like the sales persons only job was to get me in a car whether I wanted it or not, whether I could afford it or not. At Proctor Subaru my day started with an almost immediate response via email from Abel Correa about a car that I was interested in which was then followed up with a phone call. Not pushy, not trying to sell me anything just plain and simple customer service. I live about 250 miles away from their dealership and had no problem whatsoever making that trip to do business with these guys. On arrival was welcomed in and offered something to drink after a long drive. I still cannot say this enough, CUSTOMER SERVICE!!! Took the car for a test drive while Abel answered 100% of my questions about the car and was up front enough to tell me if he did not know or was not completely sure about an answer. Then comes the scary part, talking numbers. To my amazement right of the bat they gave me a good price on the car coupled with a nice trade-in value on my old car. Financing went much smoother then I could have ever hoped for compared to past situations. Mark the sales manager explained in detail the small print on everything I was about to sign including getting me into a worthwhile extended coverage plan. He did not try to push for anything more then what I wanted or what I needed. By the way due to me forgetting about the difference in time zones all the guys ended up staying for almost an hour after closing to get me all setup. Great job all around. Last but not least I forgot that I had left a book of CD's in my old car which did not dawn on my for at least an hour after starting the long trip home. Called Abel on his cell phone and explained the situation, "No problem" he says "I'll just mail them to you so you don't have to make the trip twice". Excellent customer service, beautiful car, wallet not completely empty and they even recommended an amazing Mexican Restaurant for dinner.

Brian O'Neal

May 10, 2010

My experience with Abel Correa and the rest of the gang at Proctor Subaru was nothing less than fantastic! I traded in a 2008 Chevrolet Silverado for a 2010 Dodge Journey and had the deal all but done via email before I ever left for Tallahassee. We had a mix up when we realized we didn't bring any checks with us and could not reach our finance company (we already had financing) when we were ready to complete the transaction. The group at Proctor helped to keep my wife calm and ran us through some of their finance companies and got us a very competitive rate locally! When you deal with Proctor Subaru, you are not treated like a customer...you are treated like a friend. My wife and I have traded vehicles on average about every two years. We have always purchased from a different dealership each time. That stops now! Any future vehicle purchases by us will be made from Proctor Subaru. The best thing i can tell potental buyers is this...If you don't at least give the folks at Proctor a chance before you decide where to purchase, you are making a huge mistake!

Wendy Mathews

Apr 27, 2010

I came in hoping to trade in my Jeep for a new lease. My salesman said if I found the car I liked, I would get the price I was looking for. He and the manager really worked with me and got it within $8.00 of what I could pay! Great people to work with, they explained everything. I got the Legacy and asolutely love it and could have gotten the Outback too!

gnvigo

Apr 26, 2010

Abel and all the staff at Proctor Subaru made this, my first experience buying from a dealership, a pleasant one. Abel answered my questions and gave me honest information. I have been pleased with my experience and would recommend them to anybody!

taylorcat

Apr 26, 2010

This is my second car from Proctor. I've always liked the sales, service, professionalism while still having a family style feeling. I believe I got a very good product, at a very good price, from people who were just super to work with. I usually do not purchase an extended warranty. I did so this time, with no pressure from the sales staff, and they were great in explaining the various options so I could select the best option to fit my needs.

matt wheeler

Apr 21, 2010

From the second we got out of our car, Frank Johnson and the team of professional, courteous and extremely helpful sales people made every effort to make our car buying experience a good one. There was no pressure sales and constant back and forth sales price negotiations, just a straight up good deal, and with subaru's buy back program we were truly amazed. I will buy another car at Proctor Subaru, but not at least for another 100,000 miles.

abchan

Apr 8, 2010

Overall a great experience. Frank was great to work with, as well as Charlie. They were not pushy, but were professional and helpful. Price and negotiation process was reasonable and smooth. The paperwork process of the purchase took a little longer than I had anticipated, but there were a lot of things to take care of.

TheresaEaton

Apr 6, 2010

Everyone at the dealership was very friendly and helpful. Abel took the time to go over everyting in the new car and answered all the questions I had. He was not pushy, trying to get me to buy something right away. He explained the options I had. He introduced me to the service manager and also to his supervisor. All are very nice and appear to be genuine in their caring. I was very comfortable and enjoyed the new car buying experience after not having one for 14 years. It was very pleasant and I'm glad I'll be taking my new car back to them for standard service.

jcgreiner1

Mar 9, 2010

Very friendly and helpful staff. They took the time to answer questions or if they did not know, they got someone who did. The dealership was clean, they have a nice waiting area with beverages and snacks. The location is easy to find. Overall a great place to shop for a car.

richard

Mar 9, 2010

The dealer was honest and responsive. It is a new dealership and is off on the right foot. They did not play gamers with us. Thr salesman did not keep disappearing to consult with the manager. They did not try to turn us over to multiple salesmen. They gave us a bottom line price and did not try to smuggle extra costs in at closing. I think they might have even eaten a small charge they forgot to include. Our one disappointment was the $500 dollar offer on a basic Toyota Corolla trade-in with a bluebook value of nearly six times that. We are selling the car ourselves. This was just an incompetent evaluation.