Used Cars for Sale at Rallye Acura in Roslyn, NY

dani_z322

Sep 30, 2016

Let me start by saying I am NOT a review writer...I was raised with the mentality that everyone has an opinion and you're usually better off keeping yours to yourself. BUT...my experience at Rallye Acura from the second I walked in, to driving off in my new car was by far the best car shopping/purchasing experience ever. Customer service is amazing- everyone is friendly and willing to help- no pushy sales gimmicks. No going back and forth to the manager to get the "best" deal (which is rarely their or anyone else's best deal).Our sales person Danny was knowledgable, friendly, and wanted to know what I wanted in a car. I was certain I wanted an RDX with AWD- but didn't need any tech package or higher level models. Danny was extremely helpful in breaking down all my options- comparing CPO, buying new, and leasing. He gave me a specific breakdown of each and was honest about which option he could work with us the most on getting the best price. I took the deal Danny offered to several other Acura dealerships and they couldn't come close to matching it. There was no question that Rallye gave me the best price AND the best experience/customer service. No one else compares...

Joshua S Jo

Sep 16, 2016

My parents and I came into the dealership on Wednesday, just to get a price quote on a TLX. We were immediately greeted and assisted by Julio. He asked for my preferences of color, build, and gave me a price quote for a lease. He even gave me a graduate discount and the price was just right. Throughout the whole process, he was very patient, and never pushed me to add options or make the car more expensive than I wanted. Julio and Faith both helped me get my first car in 2 days, and Niko was very professional in showing me the features of the car. Definitely recommend not only Acura, but this dealership to anyone looking for a new car!

Car123

Sep 14, 2016

I went into the dealership a few months with a letter in hand stating a potential recall. When I questioned whether or not my vehicle was affected, I was told that I had nothing to worry about and that my car was fine. Fast forward to a week ago, I got a random call telling me to schedule an appointment because my "requested airbag" was in. I had no idea what this was regarding and was very unsatisfied when I found out that my car was indeed affected by the recall. I really didn't appreciate the fact that I was lied to by the service employee who told me to rest assure, if she was unsure, she could've told me that instead of leading me to think that I had nothing to work about or at least for me to Expect a call in the future! To make it worse, the lady on the phone calling to schedule the appointment was not at all understanding of my frustration. I scheduled my appointment and when I got there, I was told that it would take 45minutes for my car to be completed and being that I had to squeeze this appointment into my schedule, I told the employee that I did not want a car wash. I told him that I was going to step out while the car was fixed and approximately 30minutes later, I got a call that my car was ready and that since I had stepped out of the dealership, he would have my car washed, which I agreed to. I arrived back to pick up my car and when I left, I realized that they did NOT wash my car, and if they did, it was done VERY BADLY, not even the smallest dirt mark -those of which could've be removed with Even a spray of water - on the exterior was removed. My complaint is not that they did not provide that service , but the fact that I was told by the employee that it would be done and it was not. Moreover, later on in the day , as I am getting out of my vehicle, I find a nail on the floor of my drivers seat. I don't know where it is from or where it belongs but it makes me feel VERY uneasy about the work that was done. For them to be so lax about leaving tools, whether is it garbage or not, when fixing vehicles makes me feel unsafe in driving a vehicle that was meant to be "fixed". Why lie to your customer? First I'm told that my car is fine when in fact , it was not and then I get there and I am promised something (which was OFFERED to me). I really don't appreciate that my experience was like this. Not with just one individual employee but several in your location.

Danilale

Sep 9, 2016

Chad was extremely pleasant and helpful for my first time service( toe hitch installation on brand new Acura MDX). He was very patient in answering all of my questions over the phone regarding the work that needed to be done. Made my first experience great

JBC1

Sep 4, 2016

Always a terrific experience. The service team is top notch and waiting area very nice as well. I highly recommend Rallye Acura. The TLX is a good car too.

Walterr and Roseanne

Aug 25, 2016

Appreciate the your salesman Bill's patients with us during our decision process.. We were back several times, had a number of questions and a few test drives.. When we did make our decision on a new car .. we did not have the confidence that he had management backing when we order a car not in your inventory .. But he insured us that you would do your best to get our new RDX within a reasonable time period.

Joanna

Aug 24, 2016

Yesterday, I purchased a certified pre-owned MDX from Rallye. My experience was amazing. My salesman, Julio Herrera, was professional, polite, personable, and very knowledgeable. I would recommend Rallye to anyone considering the purchase of an Acura. Be sure to ask for Julio...you won't regret it!

peter

Aug 24, 2016

Reza is a wonderful salesman, Matajy was great to deal with and Rallye Acura is an unbelievable dealership. I just leased a second car from them and it was just as easy as the first time. Reza makes you feel like you've been friends for years and is always honest and a pleasure to work with. Its very difficult to find a salesman and dealership that cares about a persons time and family, but that's what they do here. I never felt like I was just some sale or $ to them. Its was refreshing to be treated like a person. I can honestly say that Reza and Jay took the time to get to know me and my family, and that's something that's genuine and I will always be grateful to them for it

Danish

Aug 21, 2016

Very informed and professional.Would recommend to others.Very knowledgeable ..All the employeesI came in contact were helpful.Would return again.Thanks so much for everything!

Dyella

Aug 21, 2016

I recently leased my first Acura from Rallye Acura and had the opportunity to work with Reza. He was great! Reza is an honest and caring person. He was also very thorough and efficient. Reza made my leasing experience pleasurable and stress free!

Mikey C

Aug 20, 2016

Over the last two years I have had several dealings with Service Manager Chad Tammaro. He is extremely knowledgeable , friendly and of the utmost integrity. It is because of my dealings with him that I will be leasing another Acura from this location when my current lease is up. Over the last 40 years I have never received this level of professionalism and service from any other service center !!!!

Rosslev

Aug 18, 2016

Easy process and was done quickly and v straightforward. Sales and finance worked well together so that I was not delayed and I got consistent information

Mark W

Aug 11, 2016

My car was bought and serviced at another Acura dealership store, until a friend referred me to Rallye Acura. Rallye Acura is actually is closer to my home so I decided to try them. I was specifically referred to Chad Tammaro in the service department and I am very pleased with the excellent service he provides every time. Chad always takes the time to listen to your concerns and explains things in detail. I have seen other members of the service team when Chad is out of the office, and they are all great too. The level of service they provide is superior to other dealerships I have used in the past. Therefore I absolutely recommend them. Needless to say I have not returned to the dealership where I bought my car. Thank you Chad and Rallye Acura for the excellent service. You guys rock!Mark W.

Pricedot

Aug 11, 2016

I've been coming to Rallye service for many years. I always ask for service adviser Chad. My vehicles get the service they need and it's done right every time. I never have to question Chad about whether a service is needed. Integrity, Honesty, and fair pricing. That's what i get from Chad.

Art McMahon

Aug 5, 2016

The best sales/leasing experience I have had in a long time. Matthew Mishanie is an outstanding young man and an asset to Rallye Acura. He not only understands good customer service, he practices it. He always greets you like you are the most important person in the dealership, and he is always pleasant. Matthew is willing to help and follows up on every little detail. He even followed up with a wonderful after sale personalized thank you letter, the most professional I have ever seen. His new car delivery was the best I have experienced.

Mjean231

Aug 2, 2016

I never leased a car before and was not sure if financing would be a better option. I remember before paying a visit to James Arismendy, I read about how buying or leasing a car was full of tricks and gimmicks that could make you feel as if you were being taken advantage of. Well, Im glad I decided to go with Rally after careful research. This was the best experience I ever had buying anything, yet a lone a big ticket item. The first hour was spent basically on building rapport. James and I had every conversation and then some. It felt like we had a really good connection. As we transitioned into the car buying experience, he was very patient, asked the right questions to understand my needs, and was never pushy. My fiance and I decided to lease an Acura MDX and are so happy with that choice! We will recommend Rally Acura to all our friends and family and look forward to doing business with them again in the future. Excellent Service!Fun and Friendly Staff!Hands down - Best Place to buy or lease a car!Thank You James ! Sincerely,Marshall Jean Nicole Minto

janet

Jul 31, 2016

Staff too busy to answer questions, and we received no assistance.

lester100

Jul 29, 2016

I worked with Julio Herrera at Rallye--he was a perfect gentlemen and worked out a great deal for me on an MDX for my wife. My Jaguar lease came due 2 months later and I returned and leased an RDX for myself. So, 2 cars in 2 months...and I could not be more pleased. I recommend them highly and look forward to doing business with Rallye Acura again in the future.

Mena121

Jul 28, 2016

Julio was very helpful and patient during my experience at Acura. He seemed to know a lot about the cars and offered me the best deal possible. He was very enjoyable!

Missbel

Jul 28, 2016

Julio was extremely professional. Explained everything in detail what I was getting for each ilx package. This was my first time getting an Acura and I am extremely happy with my choice. I have recommended Julio to many of my family and friends.

Acura

Jul 27, 2016

I'm very happy that I came to Rallye Acura to purchase my new MDX. Julio was very professional and provided great service. Overall I had a wonderful experience and the entire sales process went very smoothly. I will definitely recommend Rallye Acura of Roslyn and Julio to my friends and family!

irenel

Jul 27, 2016

We were clients of Acura of Manhattan since 2005 because of convenience (service and sales were very difficult). When Acura of Manhattan closed, we researched other Acura dealers to take over service of our MDX. Though there were closer/more convenient options, we chose Rallye Acura Service and could be not be more satisfied with the quality of work and level of customer care we have received, particularly from our Service Advisor, Chad Tammaro. Chad is direct and honest about every service item we have discussed. He follows up promptly, provides accurate estimates about vehicle readiness, arranges a seamless loaner process and honors coupons. Most importantly, we have never had to return for a failed repair and our MDX runs great - the Rallye Acura techs are wonderful. From drop off to pick up, the Service Team works together to make sure customers are handled efficiently, even if their service advisor is with another customer. So happy we were forced to make change! 1000x better.

Ripsta27

Jul 26, 2016

This dealership was super friendly, Julio and joe treated me as family then just any regular Customer. I felt more at home then just the feeling of looking for car .

MDX03ny

Jul 24, 2016

Dealership with class both sales and service. New car selections are great and their certified preowned has so many selections to choose from. Looking forward in near future for my new next MDX from rallye.

Steveb

Jul 21, 2016

I have been working with Chad Tammaro in the Service Department for the last several years. He is always great by treating me like a valued customer. Enza is also an incredible memeber of their team. In short these guys just get it when it comes to customer service.

willvaz

Jul 18, 2016

This was the first time my wife and I came to this dealer and Chris Wuttke provided a great buying experience. He was professional and polite and addressed all our concerns with our trade in. financing and purchase of a 2017 RDX. Coming from a prior bad Nissan dealer experience where I was lied too in every aspect from pricing to financing and the sale person was very rude when I didn't buy the car. We came in skeptical and Chris put our concerns at ease everything was 100% as promised from financing, trade and picking up the car as promised. Being a Nissan owner for my last three vehicles, this experience was so positive I now plan to be Acura owner going forward. I highly recommend Chirs Wuttke and Rallye Acura to all Acura shoppers.

Brian

Jul 13, 2016

Thank you so much for your assistance with my Acura MDX. You were extremely helpful/accommodating and it was refreshing! I really appreciate it! Rallye Acura is the best because of people like Joanys.

jiggs1219

Jul 13, 2016

Matt was a pleasure to deal and is very knowledgeable. He is easy going and extremely professional which made the 2017 Acura MDX buying process easy and straightforward. I would highly recommend buying your next Acura from Matt and this dealership, you will be taken care of.

doro3130!

Jul 8, 2016

We bought our vehicle at Rallye and have dealt with Chad Tammaro since our first service visit. We were hooked!! He is professional, friendly, accommodating, and extremely knowledgeable. Won't take our MDX anywhere else, ever!! We have recommended this dealership to many friends and family.

Cars

Jul 7, 2016

Chad Tammaro was professional, knowledgeable, and courteous. He answered all my questions and addressed all my concerns. Chad should be commended for his outstanding customer service.

PlayaX

Jul 4, 2016

Have been bringing my Acura TSX to this dealer as initially it was convenient for work. Though over time, I now only trust my vehicle here at Rallye. Now have an Acura TL and continue to get my service done here. Though I have a dealership nearby my home (smithtown) the experience, expertise, and honesty I receive [at Rallye] has me coming back. Chad is an incredible service advisor who cares about your vehicle and will ensure you are taken care of. If there are other issues found during a visit he will sit with you and explain what needs to be done or even show you himself. Hard to find a place you can trust these days, but they do very well and continue to have my business.

Al

Jun 26, 2016

I spoke with 4 other Acura dealerships but settled with Ralleye Acura based on the excellent service I received from Matthew Mishanie. I found him to be friendly and knowledgeable .

Vett396

Jun 25, 2016

Both Matt and Chris were informed, professional and above all honest, a real pleasure to deal withMaking buying a car an enjoyable experience. I recommend both them and this dealership highly.

H Lam

Jun 23, 2016

I have been going to rallye acura for the past 10 year with my Acura MDX. The service dept has always been great. I have work with Chad Tammaro (service advisor) for many years and he always treat you with respect and honest with you. Can't said enough good things about him. Recently, I also work with Mr. Keeyoung Moon (service advisor). He was also very pleasant to work with.Overall experience with the service dept has been very positive. The price is not cheap, but you expect that from the dealer. The peace of mind is priceless. Keep up the good work!!Btw, Enza is great too. Always follow up with the customer after the visit.AddendumAgain service you get is great. We all expect dealer charge more than other car service center. People still go there for peace of mind. But to charge over $230 for a 5-10min job is just way overprice. Recently I got a quote for my mdx that the rear window spray is missing and need to be replace. The quote is $255. I was able to get the part for about $20 and fix it on my own in 5-10min.Choose wisely what you want it to be done. Henry Lam

Margewin

Jun 23, 2016

As is usual to this particular Dealership, it seems - the Customer Service is far Superior over others. I have dealt with several different dealerships and Rallye Acura is by far a leader in their field. I appreciate the friendly , prompt professionalism shown to me while there .They show that they care about me and my time. Will continue to be a loyal customer for a long time.

AcesUP

Jun 22, 2016

Matthew Mishanie and Jay Rosenthal are GREAT! They made our whole experience at Rallye Acura super. We bought two cars from them, a ilx and a tlx. They were very competitive on the deals offered. We're very happy with both cars, except maybe the tlx transmission is a little weird in sport+ mode. But other than that they're both quality cars.Also, a suggestion for Acura: Make a Coupe!

AnaT

Jun 20, 2016

After a long search we bought our new tlx's here at the dealership. Great buying experience Reza took good care of us. Would def come back again.

Joan Gina

Jun 16, 2016

Our experience at RALLYE ACURA, where we purchased a certified pre-owned RLX, was amazing. We received undivided service, attention and dedication from our Sales Advisor, Brandon Sohn. Brandon guided us through the purchase process, responded to all our questions and appeased any concerns. He was accommodating, professional and patient. Brandon acted with integrity, conscience and client service. Branded exceeded all thresholds of our expectation. Bravo! Joe Mitajy, the Sales Manager, was obliging, courteous and attentive. He was honest and straight forward in his negotiation and work ethic and facilitated the purchase. Joe Filardo, the Business Manager, was swift in overseeing the requisite paperwork. The process was seamless.Niko Tserpelis, the Delivery Coordinator, was patient and passionate when reviewing the vehicles features and operation. He took the time and care to provide detailed explanations of the feature functions and their relevance to the vehicles performance.We recommend the dealership. Our compliments to the A team at Rallye ACURA! Thank you.

CarlosR

Jun 14, 2016

Excellent service. Everyone i talked to made me feel right at home. Everything was explained in full detail. Best car dealer I've been too. Will definitely recommend to friends and family.

Rev Chris

Jun 12, 2016

I was shopping for my third Acura, and of course I wanted to get the best price. I called around to a couple dealers to begin my negotiation, and Rallye won.Eyana & Brandon were such a pleasure to deal with.When I went into the dealership, it was around 7pm and it was a laid back at home environment.I sat with Brandon, and he seemed more like a friend than a salesperson. I made a connection with him.Even when I was with the sales manager, Joe, he was also a great person to deal with. I strongly advise you, if you are in the market to purchase a new Acura, please go over to Rallye!You will not regret it! You will probably thank me.-Christopher.

tespoonful

Jun 11, 2016

Made the appointment online, drove up to the Service Area and was checked in right away. Keeyoung Moon was my Service Advisor. Aside from the oil change, Keeyoung took care of an issue with the FCW system consisting of dirt blocking the sensor and some scuff marks on the hood. The service was completed as promised in 90 minutes. There was water, tea, coffee in the lounge, and conference room was available. Free wifi.

davins

Jun 10, 2016

Matt was an amazing salesman and very thoroughly helped my dad with his brand new TLX. He went above and beyond with us and I am very grateful for Rallye Acura to have him on their team!Thank you Matt! -DavinS

Silent Knight

Jun 10, 2016

This was my first time leasing a vehicle in New York as I have just moved back to the USA. Matthew and Mr. Wuttke were extremely helpful in all regards and went out of the way to make sure that I am completely satisfied with the vehicle. The leasing of the luxury brand of Honda was truly a worthwhile experience. Great team at Rallye!!! Keep up the good work.Thanks and Regards,KamalT

andrade,althea134

Jun 9, 2016

I have developed and affinity for Acura since 2004 when I bought my first MDX which is still in my possession today. in July of 2015 I also leased a 2016 MDX. I have had an unexpected incidence with my vehicle where it was tampered with. I since reported the incident to General Manager, Mr. Joseph Matajy, who assured me that he would take care of the issue. On Wednesday, May 25, 2016, I dropped off the vehicle as instructed by the General manager Mr. Matajy, who assure me that a high tech security system will be installed in my vehicle. Mr. Joseph Matajy, have proven to be a man of substance, who clearly embodies the epitome of true leaddership. Service at Rally Acura has always been one that is unimpeachable, and it is without question or hesitation that I highly recommend doing business with this dealership. I am pleased to say the staff of Mr Matajay were courteous, polite, respectful and it is with great pleasure that I will continue to do business with Rally Acura. Keep the Excellence for a better tomorrow with Rally Acura. Sincerely,Althea Andrade

MarkF

Jun 9, 2016

The Rallye Acura team really makes your service experience delightful. I purchased my car from Rallye in 2008 and continue to bring my car in for service to see Chad and team at Rallye. I trust them to tell me what needs to be done to keep my car in perfect condition. The experience at Rallye is truly #1. The great service and friendly faces keep me going back and look forward to my next purchase at Rallye!

chadjulio

Jun 8, 2016

Chad and Julio provide excellence guidance and support! I look forward to working with them when I am at the dealership. They answer my questions and offer excellent advise.

LisaT

Jun 8, 2016

Ok, so we all know how stressful it can be to buy a new car - too many options - too many colors - too many models. If you've already made up your mind and decide to get an Acura, I suggest you go to Rallye. Compared to my previous car buying experience, this was a walk in the park on a sunny day. I really can't say enough good things about Matt Mishanie. It personally took me a while to decide on the RDX, it took me 2 seconds to decide to go to Rallye. I am avid reader of online reviews and just recently found this site and true to other reviewers - you will be treated very well at Rallye. They will work with you to get you the car you want. What more can a person ask for!!

QLHESQ

Jun 8, 2016

I have been a loyal customer of Rallye Acura since 2013. Since that time, I have never been disappointed. Their staff is extremely patient, professional and eager to meet your car buying needs. I recently purchased my second vehicle from the dealership and the experience was just as pleasant as the first. I highly recommend Rallye Acura!!! My sales associate, Reza Lavaie was attentive and helpful during the process. Last but not least, the management is second to none--Jay Rosenthal as well as Joseph Filardo! Excellent experience!

Alieju01

Jun 6, 2016

Rezza is very professional, honest and most of all and expert in his field, I just purchase my second vehicle in less than a year from from Rallye all because of Rezza. Rezza also helped me to get out of my high monthly payment for a Camry, got me in to a TLX with much less monthly payment .

mescholl

Jun 4, 2016

ok, maybe that's not the title you want to read, especially when dealing with your car's service...but it all has to do with honesty and respect for the customer.I've been taking my car to Rallye for over 7 years and have had a great overall experience. I recently brought my TSX in for its state inspection & a service. After getting home, I noticed a fairly large scratch on my car, most likely from the complementary car wash. I immediately called up Chad, and he asked me to come back in so that he could take care of it for me. He immediately had the scratch buffed out, and apologized for the mistake. I truly believe that I get excellent service from Chad and from Rallye, and that I'm not treated like just another customer. As I mentioned before, they made a mistake. But what I feel separates Rallye from other dealerships is that they own up to their (very few) mistakes and do what they can to ameliorate them.

RonS

Jun 4, 2016

Reza was greta from start to finish. He made me and my family feel at ease, especially my 7 year old daughter! He offered fair prices and fully explained everything. He even took the time to answer questions from my daughter. A+ all the way! Niko and Joe were also great.

THEDAJD

Jun 2, 2016

I have been seeing Chad for all my Acura needs for the past ten years. I cannot imagine dealing with anyone else for my car needs and I never want to! I hope Chad stays with Rallye forever! I have never hesitated to do anything Chad has recommended because he only has my best interest in mind and would never sell me unnecessary services. I'm lucky to have Chad and so is Rallye and all their customers!

Rip1125

Jun 1, 2016

I have been a long time Rallye Acura customer and can't say enough about the level of customer service (both sales and service) they always provide. Chris Wuttke has been my go to guy for no nonsense pricing and has always been upfront and accommodating. Won't deal with any shady 4 box negotiations or keeping you hours upon hours. If they can accommodate your price Chris will get it done. No dealer add ons or mark ups and always transparent with incentives and financing/leasing terms. Friendly knowledgable staff that values your business. Can't say enough about Chad Tammaro and Mike Denfeld in the service department. These guys went above and beyond to remedy a situation for me on my TLX. Couldn't be happier with the level of service.I highly recommend Rallye Acura for anyone in the tri state area.

Michael Fields

May 31, 2016

I recently completed my service appointment at Rallye Acura in Roslyn.Professional and proficient as usual, thanks to my long-term service consultant,Chad Tammaro. Chad makes you feel that his decisions,involving your car,are always in your best interest not the dealership. Rallye Acura is lucky to have Chad Tammaro as the face of their Service Department.

schmegly23

May 31, 2016

I have been working with Chad for several years now as my Service Advisor and he is the major reason I continue to return to Rallye Acura. The Service is always as he describes, he only recommends what is necessary, and he makes me feel important and valued. The quality of the service performed is always impeccable.

Hooverg213

May 23, 2016

upon my arrival to the dealer i was greeted by James Arismendy who from the very beginning allowed to me feel welcomed and appreciated. Took all his time and made sure I found the car I loved. After all the time I took picking the car. He made sure I got the best deal possible. And made all the paper work feel like a breeze. By the next day I was cruising in my almost new Acura TSX.

Rinzler03ny

May 19, 2016

Rallye Acura service are great and always on the point when it comes with taking care of your car needs. Overall the great service.__

lenjo

May 17, 2016

From the minute my wife and I enter the dealership, we were made to feel very comfortable. Chris came right over to greet us. He listened to what we were looking for and and understood right away what that was. He answered all our questions intelligently. He checked his stock and located just what we wanted with all the features we were looking for. We will always come back to Rallye.

Jason L

May 16, 2016

The Rallye name has always been a highly recommended dealership from both online reviews as well as first hand experiences from my friends. I was in the market for a 2017 Acura RDX AWD Advance package this past mother's day. Despite the amazing reviews, I walked into Rallye Acura as a determined buyer, ready to get a good deal without feeling "suckered". Buying a new car can be stressful, especially if it is your first time (this is my first new car). I'm the type of person who likes to know any and everything (taxes, financing, monthly payments, finance fees, DMV fees, title and registration fees and insurance paperwork) I am getting into before I fully commit. Christopher Poggioli was able to answer all my questions as well as maintain contact via telephone and email throughout the week while I got everything situated. Chris and, sales consultant, Danny Park gave me an awesome price (literally lower than I would have expected) especially on a car that came out less than 2 months ago. Not only were they honest and fair salesmen, I did not feel "ripped off". I was in and out of the dealership in under 2 hours with all the necessary paperwork filled out, and was ready to pick up the car the following Saturday.Fast forward to Saturday morning, I am now a new owner of a 2017 Acura RDX AWD Advance Package, with zero buyers remorse. All the paperwork was prepared for pick up, as well as the car was prepped and ready to drive off. I had zero problems, and honestly would have to say this is the easiest experience (granted my only experience) buying a brand new car from a dealership.I am originally from NYC and work in Connecticut. I have been to multiple dealerships in Rhode Island, Connecticut, and New York City, Rallye Acura is a little ways out of NYC towards Long Island, however, it is worth the further drive for the awesome customer service.Their team is top notch and their sales and service department is top of the line. A loaner car is always available while your car is being serviced, as well as complimentary food and drinks. I highly recommend stopping by Rallye Acura for any of your needs.Thanks Chris and Danny!-Jason

Jay769

May 13, 2016

First time new car buyer and First time using a dealership. My experience was a good one, with friendly and knowledgeable staff. I will definitely be returning to Rallye should I ever be in the market for another vehicle.

steve

May 5, 2016

Matthew Mishanie was a pleasure to deal with, and he orchestrated a very smooth transaction. I would recommend Matthew and Rallye to anyone interested in an Acura.

sfgiants51

May 4, 2016

Buying or leasing a car is only the beginning. In my book service is what makes a long term customer. I've been a customer of Rallye for almost 10 years and their service quality has never disappointed me.

Linda & Robert T.

May 1, 2016

We just least another MDX from Rallye and the whole process was seamless as always .At Rallye its always quick, easy & you always get a great deal. This time we met a wonderful dealer named Reza Lavaie. He delivered the car quick, painlessly & with humor! Most of the other Acura dealers have stuffy, old sleazy dealers that claim their number one but in our eyes Rallye and Reza Lavaie are the real NUMBER ONE! Thanks a million Reza. We will be back in 3 years for another new MDX.Best, Linda & Robert T.

billr

Apr 27, 2016

We were very satisfied with salesperson, Matthew Mishanie and total service from Rallye Acura in Roslyn.. He was very knowledgeable, courteous and attentive.We were happy with whole experience.

Evie

Apr 21, 2016

My experience in the dealership was very welcoming. Chad Tammaro was very polite and very friendly. I enjoyed having a conversation with him. Everyone in the dealership always have a smile. I would go back and have my car service again. They did a great job and know my car feels like the first time I got it.

FirstMDX

Apr 18, 2016

Normally, going into a car dealership can be intimidating for the average car buyer. The Rallye experience was anything but that. Matt, the sales associate was young, knowledgeable and highly professional. He makes the client feel completely at ease. At no point did I feel pressured to purchase. Car shopping should be fun and enjoyable and Rallye along with their professional sales team makes this possible with white glove service !

bob321

Apr 16, 2016

My experience at Rallye Acura made purchasing the car very easy and pleasant. Over the course of a few weeks I'd stop by to look at different options and test drive - Chris Poggioli was very accommodating answering questions and offering advice with no pressure or sales approaches. Altogether a great experience.

Peter

Apr 7, 2016

I just recently leased an MDX and have to say it was the most painless leasing experience ever. Reza our salesman was unbelievable. He respected my time and valued my business like no salesman I have ever had and this is my 7th leased car so I've been doing this for a while. Everyone at the dealership was so nice and friendly that even when I was there with my whole family(3 kids and a wife) we felt comfortable. If your looking for a lease or to purchase this is the dealership to go to and Reza is the man to see!

Mark

Apr 4, 2016

They are so sleazy and rude and act like used car salesmen. The " sales manager" was incompetent, xxxxxxxxxxxx and just gross. I will never purchase another Acura from them.They just recalled the new Acura models due to dangerous, faulty airbags after knowing that other car companies recalled cars a year before because they all used the Takata airbags. Acura cannot fix the airbaqs for another 6 months! Instead of assisting their clients at Rallye, they have no solutions except- we will give you a loaner standard car like Toyota or Nissan- oh yea but you still have to pay your Acura lease for the next 6 months. The sales manager's only condolence to this terrible recall inconvenience was to scam me into buying another Acura for a higher lease price.Disgusting!

Sarayz02

Mar 28, 2016

I recently leased my 2nd Acura from Rallye Acura. Chris Poggioli was very friendly, and easy to work with. He didnt give us any pressure to make a purchase, and the overall experience was excellent. I definitely recommend his service to all our friends. All the questions were answered in details, and basically we got everything we asked for. Were very pleased with the awesome deal that Chris worked out for us. Chris also spent a great amount of time to explain all the new gadgets which made it so easy to drive the new model. The sales manager, Joe, was also very helpful with the transaction. Rallye Acura is the place to find your new Acura, and Chris is the person that you want to have as your sales representative.

Ava516

Mar 26, 2016

Chad is always willing to go above and beyond whenever I bring my car in for service. The service department is friendly and welcoming. I truly recommend Ralkye Acura for service.

jrsct01

Mar 21, 2016

I was sent an email offering to buy my 2014 RDX, so I went to see what the offer would be. I was satisfied with the offer and a few days later picked up my new 2016 RDX! My salesman, Anthony Pergollizi, made the experience both painless and pleasant! He was professional, friendly, and accommodating. I got everything in the car I wanted. He threw in a few personal touches (like new velcro for m y e-z-pass!) which were small things, but greatly appreciated. I would send friends to deal with him.

Virginia

Mar 15, 2016

This past Saturday I purchased my first Acura. I love the car and the dealer experience I had at Rallye Acura was great. Brandon Sohn was our salesman. He was honest and fair, but most of all, he treated me like an intelligent person. I dread car shopping because of the salesmen, but this experience was different. The process was hassle free and there were no surprises. I give Rallye a lot of credit for running a first class operation. I would highly recommend this dealership to anyone.

Junior31795

Mar 13, 2016

It has been a week since I got my 2016 Acura RDX I have more to say I am very satisfied with the car and with the treatment I received from Rallye Acura. Matt, Chris, Brandon all they treated me with great respect set out to show the advantages of having a vehicle from Acura and I do not regret, I was looking in the market for the best prices and the best vehicle, without doubt Acura was the best choice. Team Rallye Acura was very professional and worked the best deal for me, I can say I am happy with my new Acura thanks Matt and all the team and special thanks to my good friend Freddy for putting me on the way of Acura

Fitzreo

Mar 9, 2016

I made an appointment for service due to noise coming under the hood of my 2012 MDX. As I pulled my vehicle for service, I was greeted by a valet person. Then met with this young, knowledgeable and courteous service advisor, Keeyoung Moon. I explained to Keeyoung what's the problem and took my vehicle for service. He gave me a loaner which is a beautiful 2016 TLX... Love that car. Keeyoung told me he'll get back to me by the afternoon, and guess what? After an hour, I already got a call from Keeyoung and my MDX is fixed and ready to be picked up. These are the reasons why I love going back to have my vehicle(s) service st Rallye Acura. Staffs are knowledgeable, quick service, fix the issues and most important of all they treat their customers right. Thank you Rallye Acura!

Buffalogal1985

Mar 7, 2016

Matthew Mishanie couldn't have been more helpful, friendly and honest. What a difference it made to have him serve us - so impressed! Awesome experience!

Jimj87

Mar 7, 2016

I was surprised by how easy this dealer and Danny made everything. I visited the dealership twice. The first was to look at and compare a few models. I was not followed or watched over as I walked around the showroom. Danny Park simply came over and asked if we were okay and if I had any questions. As I left I asked Danny for his card and to chat a little bit. About a week later, I called Danny and he took some information down and unexpectedly provided an offer immediately. It was a very fair and reasonable offer. He asked me when I wanted to pick up the car and that he would make sure it was ready. I can't say how appreciative I was of how easy Danny made the process and negotiation. I can't wait to refer Danny to anyone else looking to get an Acura.

UnclePatch

Mar 7, 2016

From my first discussions with Matt and Brandon to even today, they both have been extremely helpful and full of knowledge. I feel very comfortable with the purchase, will recommend them, and will return in the future due to their commitment to there customers like myself.

AVWar

Mar 3, 2016

Great experience, knowledgable and friendly. Reza helped us with a new lease and sell our previous car. They answered all of our questions and concerns.

LTCSOLUTIONSBYVINCE

Mar 2, 2016

Matt Mishanie was a true professional and really put together a great deal on an Acura ILX that worked for me. He gave me the best price on my lease, helped me with my existing leased car, and the whole meeting was a real pleasure. Joel, (the Finance Mgr.) was also great. Joel put the paperwork together quickly and explained my options on my car lease, and he was a real professional and a real good guy.Brandon helped with my pick-up on the new car and went over the new car completely. He was just a as good as the others. They have a great team at Rallye Acura.The Best Car Buying since 2006 when I purchased my Acura MDX from Rallye!

Jayyin1206

Feb 29, 2016

The best purchasing experience ever! Matthew is the best, he is a truly expert at Acura products! Also, Joel and Christopher are also nice people. Joel explained many details on the finance process, and Christopher helped me a lot about my insurance. Rallye is great!

JasonManohar

Feb 26, 2016

The reason I am giving 5 stars is because I had the pleasure of conducting business with James Arismendy. I experienced the best customer satisfaction purchasing my Acura TLX with James answering any inquires or concerns I had along the way. He was clear, concise, and extremely helpful, making the process easy going and in no way uncomfortable. Even after I purchased the car, he made sure everything went well and was ready to answer any further questions I had for him. I have experienced some adequate salesman in the past in various dealerships. James, however, did nothing but make sure he was at our service to ensure the best customer satisfaction possible which was the only reason I made another purchase at Rallye, or else I would have went to another dealership. I am somewhat a difficult customer to deal with in terms of being technical and asking a lot, but it did not bother James in the slightest way and that's the first time I had a great experience with a car dealership salesman. I've been to about 7 other dealerships in search for the right deal but left unsatisfied. It truly comes down to the approach, helpfulness, and honesty of a salesman to make the process as easy and comfortable as possible. I can't put it any other way, as many salesman are too harsh and abrupt right from the start, making them unapproachable and they make it too evident that they just want to close the sale as soon as possible. To anyone who is contemplating whether or not to conduct business at Rallye, my personal advice is to go straight to James and I guarantee you will not regret your experience.

fwilson

Feb 25, 2016

Matt did an outstanding job showing us the right cars that we were looking for. He was very patient and attentive. On the day I picked up the car he even picked me up at the train station to take me to the dealer.The dealer showroom and facilities were very nice, open, comfortable and clean.The whole process and experience exceeded my expectations. We were running a bit late and they helped us speed up the process with finance...literally in and out with Joel in less than 10 mins which was very much appreciated.

atb

Feb 7, 2016

Our sales person, Donald You, was extremely helpful and answered all of our questions. We purchased a 2016 Rdx and traded in our 2012 Rdx. The floor manager, Dan, was an added bonus and delivered all that was promised. We have dealt with Rallye in the past and that is why we returned. We highly recommend the sales and service departemnt.

Freddy

Jan 28, 2016

I just purchased an Acura MDX 2012 with Rallye acura dealer and it was an awesome experience, very well trained and customer service oriented staff. Matt was my sales rep, what a gentleman!!!, he walked me through the whole process, I was in the market looking for this make and I went to 4 different dealers including another Acura and did not get the service that Matt and team gave me. I'm in love with the vehicle. Their customer service rocks in fact I brought my friend to this dealer and yes He is buying a brand new RDX. Matt continue with the excellent service.and you too Mr Joseph (mngr) Thank you Rallye Acura.Freddy Sanchez jr

Larry L.

Jan 27, 2016

Purchased a CL in 2003 and a TSX in 2010. The CL has 130K miles and the TSX has 61K. Friendly, professional service , with repairs done right. Dealership provides a relaxed and comfortable waiting area. Chad T. has been a great help and source of information over the last 10 years. Enza always makes things go smoothly.Larry l.

Kisha O

Jan 26, 2016

I have been a customer of Rallye for over a decade and just leased my 4th Acura with them. This is a testament to the high caliber of service, quality and respect that you receive. The atmosphere is pleasant and inviting (the bagels and coffee are an added treat :-). I have yet to have an experience in the 10+ years that was less than ideal. In fact, with the most recent blizzard, my new lease delivery needed to be pushed up a day - Chris P came in several hours earlier than his shift to accommodate me. Go experience for yourself.

Aaron Li

Jan 22, 2016

My car has been serviced by Rallye Acura for the last couple of issues I had. Keeyoung Moon took care of the scheduling promptly, listened to every issue I had and addressed it accordingly. Moon is very easy to work with and will tell you all your options for service. This is the only person I would bring my car to. Staff here is great and the service department does great work. If a problem is not fixed, they will fix it till its corrected. Speedy and excellent service from this dealer. I drive from Brooklyn to Long Island just for the service. That tells you something.. I have been to this service department many times but just found this page. Glad I did. Thanks Moon!

rkenmore

Jan 19, 2016

Mostly, no pressure & true concern for helping me to discover & arrive at my needs (not theirs). Second, fair trade-in valuation. Third, competitive Internet pricing. Finally, no surprises. Bottom-line: I bought exactly what I wanted with no regrets.

tespoonful

Jan 19, 2016

Started the car buying experience at TrueCar and found the car my family was looking for at Rallye Acura. Received follow-up emails from internet sales team: Chris W and Matt Mishanie. Called up Matthew on late afternoon Saturday for a test drive, and he stayed past closing time to work out the purchase agreement with me. Without any "bait & switch" tactics, Matt honored the TrueCare Savings certificate and confirmed that the car was in stock and available. Matt followed through on his part in getting the car and paperwork ready on the following business day, even after I made some last minute adjustments. Matt was responsive and kept me updated along the way, finalizing with him giving us a tutorial of the Tech package in the car. All in all, Rallye Acura made the sales transaction easy and hassle-free.

neducin

Jan 15, 2016

This was the best buying car experience that i ever had. Transaction was seamless and quick. I am very satisfied. Definitely would recommend Rallye Acura and Matthew.

Acuragirl

Jan 12, 2016

Chad the service assistant had recommended the detailing that Acura offers, i made my appointment on January 7th and was extremely pleased with the exterior detail, my car is black so it is very noticeable, i'm very pleased with the work and would do it again. Thank you service guys.Andrea

mjl630

Jan 7, 2016

At the end of my lease for an RDX I shopped for a new car to better understand my options but eventually returned to Rallye Acura to lease a new MDX. I worked with both Matthew Mishanie and Julio Herrera who are knowledgeable and professional salesmen. They work well together so that if one is busy you can speak to the other without anything being lost in the transition. The car that I wanted was in inventory and the price quoted was highly competitive to another local Acura dealer. And unlike the other local Acura dealer who quoted a price for an "incoming" vehicle Matthew and Julio identified the car that I wanted by its vin number which indicated to me that they could (and did) deliver the car on the date promised for the quoted price (as opposed to trying to switch delivery date, color, tech packages or accessories). The pick-up, lease, transfer of plates, etc. was smooth. You can go to another Acura dealer to get a price but based on my experience I certainly recommend that you speak to Matthew and Julio and, if you do, I believe that you too will end-up getting your Acura from Rallye.

Bill W

Jan 5, 2016

I had been shopping online for the right vehicle for approximately 2 months, all the while intending to purchase a vehicle during the annual "year-end" deal. I had narrowed my selection to 3 vehicles, I chose to test drive the Acura RDX first and leave it to the other vehicles to match-up. Well plans didn't work out that way. Upon arriving at Rallye Acura I was greeted by Matthew Mishanie. I explained to Matt my interest in the RDX with the Acura Watch / Technology package. After a short discussion I decided to test drive the RDX with the Advance package, the rest they say is history. The vehicle handled great I loved all the safety features, blind spot warning, lane departure warning, front collision warning, etc. I went home that evening and discussed with my wife, who was along for the test drive, I never test drove another vehicle.The color I wanted was not immediately available so it was going to be a factory order with a wait time of up to 8 weeks. Matt Mishanie however came through and I had the vehicle by the end of the year, less than 3 weeks after my test drive. So I would like to thank the staff at Rallye Acura for coming through for me, especially Mr. Matthew Mishanie.Thanks again for a great seamless experience in purchasing a new vehicle.

Jamesd3

Jan 4, 2016

I shopped around for many months & got the run-around. When I went into Rally Acura in Roslyn I sat down with Brandon Sohn & it was a completely different experience. He was upfront & professional & gave me the lowest price I had been quoted. It was a pleasure working with him. There wasn't the usual shadiness of going back & forth with the manager. They honored the original quote and I was done in an hour. Then Joe Filadaro went back and firth with the the finan e company to get me a great deal. I was even called in a week later to resign papers after he got me an even better deal. I highly recommend going to this dealership & have already recommended them numerous tines. An A+ experience.

kennyE

Jan 4, 2016

Arrived for routine scheduled maintenance on my RDX. Service agent Chad later advised me of two other potential problems that should be addressed. Chad took the time and explained in detail, what my options are and the best way to rectify the problem(s). when comlpeted , their were no added surprises . I thank chad for his knowledge and direction. A real asset to Ralley Acura.

YehudaDiana

Jan 1, 2016

My wife and I were looking to replace our PASSAT. Although the car was a pleasure to drive, everything else was an issue. Our considerations were focused on Japanese cars: Lexus, Infinity and Acura. At Acura we felt no pressure what so ever. My wife went three times for a test drive. Mat was amazing, always with a smile. He listened with great deal of attentions as what we were looking for and explained in detail what every model featured. He gave us all the privacy we needed during this process. To close the deal I did not have to be on location. On delivery date everything worked as a Swiss watch. I would gladly recommend Mat to a friend.

Mrmarmol

Dec 28, 2015

My husband and I decided to get an Acura MDX from this dealer, based on the reviews that we found. During our research for the right car and the BEST price we found this dealer. I must say that it was an amazing experience. We surely got the BEST deal! Out seller, Mr. Mishanie made our experience even smoother. He was very friendly and understanding. He worked with us to get us the best price. We are very pleased and will highly recommes this dealer, as well as our sales representative, Mr. Mishanie.

Danfriedmanlaw

Dec 24, 2015

This is my third or fourth service call at this dealership and the professionalism and respect that I am always met with is above and beyond what I have had at other places. Chad is especially nice but more than that, he knows whats going on with my car, he is familiar with the model and what services it needs and he always greets me with a smile and a pleasant attitude. I am usually not a person who likes to use dealerships for repairs because I always believed that you get more personal treatment at a small repair shop. At Rallye I get small shop treatment with a large experienced dealerships capabilities. I had a Rallye BMW at one point and though they were also better than most other dealerships, Acura beats them hands down.

KennyS

Dec 23, 2015

Keeyoung Moon was professional.He got excellent experience and knowledge.Whenever I come to Rallye Acura I'm always satisfied with his high quality job.Thanks Keeyoung Moon.

zh

Dec 23, 2015

Excellent experience! Brandon was really a great help and easy to talk to, and everyone there was polite. The process was seamless, from start (negotiations) to finish (delivery). Didn't need to visit any other dealer! Highly recommended.

Alieju01

Dec 20, 2015

I worked with Chad tammaro from servicesand Reza from sales and both guys were very upfront and professional to me I will give both 100% on their rating Allan Alexander

Portlatina

Dec 19, 2015

The best Acura dealership in the tri state. Best customer service provided by our sales person Reza. We purchased a beautiful certified pre owned rdx.

shidanv

Dec 19, 2015

For a first time owner of a brand new car, I must say I'm happy it happened at Rallye Acura. I walked in not knowing what to expect but with the help and guidance from Reza it was all worth it. I didn't feel forced or uncomfortable at all. It was great working with him and I was able to drive off the lot in a brand new 2016 Acura ILX within 2 days. Chris was also great in showing me all the details of the car and ensuring I knew how to operate all functions before I left.

JoeyX

Dec 16, 2015

I walked into the dealership expecting the worst, being that I was turned down and humiliated at other dealerships. However, Reza Lavaie was our Sales Consultant and he took care of us from start to driving off in the new ILX. He was courteous and professional. He always responded back to our calls promptly. We had some DMV and Insurance issues but he took care of everything to make sure everything was in place. Now we are proud owners of our 2016 ILX. He gave us a better deal than we expected and I will be returning to buy another vehicle there at Rallye Acura.

Guy

Dec 7, 2015

I was in the market for a new car and had it narrowed down to an Acura and a competitive model. I called Rallye to set up a test drive. I planned to drive the Acura and the other model then buy the one I liked more. I arrived at Rallye and the first thing I noticed was the elegant showroom. No loud, blaring music, no sales people circling like vultures. I was greeted and introduced to Brandon Sohn. I wasn't asked for a credit card to show I was serious something other dealers are prone to do. Brandon said he would get the car and we were off. Brandon was obviously an Acura expert as he knew the car inside and out. No hard sell here. We went back to the dealership and I asked for a price. When he gave me the price I thought I was being low balled and the dealer would make it up with fees on the final contract. Nope, the price he gave me was the out the door price. Since the RDX rode better than most sedans and since I was getting an outstanding price I decided to buy it on the spot and didn't bother with the competitive model. The whole time I was there was maybe an hour and a half. I was told to come back at 3 pm and the car would be ready and it was. Brandon then went through the whole car and made sure I understood everything. I would recommend Rallye to anyone looking for a great price from a reputable dealer

Robert5369

Dec 5, 2015

I thought service was great from moment I walk in. Julio was super knowledgable about the cars he was selling. Took the time to really teach me the ins and outs of car.

aarelis29

Dec 3, 2015

I purchased a new MDX and luckily my first service experience was with Chad Tammaro. He is courteous, caring and honest and that's exactly what you need. Chad really takes the time to put you at ease and make you feel like part of the Rallye family. I have full confidence in Rallye Acura to handle all of my needs and that's because of the service and sincerity I have received from Chad. I hope that Rallye realizes how lucky they are to have him and that the reason I, along with many other customers I'm sure, will service here is because of him. He is the reason that we service with Rallye Acura.

MrG

Dec 2, 2015

Purchasing an Acura was an easy decision, but service after the purchase is what keeps a customer. I've owned various new cars, including Jaguar & Cadillac, I have never had a better service experience than at Rallye Acura, and it is all due to Mr. Chad Tammaro.Chad has assisted myself & my son with our cars in the past and I would always contact him if we needed service. I was in for service recently and as always was treated like I was part of the family. Chad was professional, courteous, sincere and followed up as he said he would, in a timely fashion.I work in the hospitality industry and know how valuable customer service is, it was when I saw him assisting other customers in the same manner as he treated me that I realized how fortunate Rallye Acura is to have such a capable person as part of their team.Complaints are so common, but praise is not. Please know that for my family Chad's efforts are the reason why we bring our cars to Rallye Acura.

cductivv1

Dec 1, 2015

First time leasing and my experience so far couldn't be any better my service rep Eric was incredibly helpful I got the car I wanted at the price I could afford. Thank you to the whole team at rallye acura.

cmartocci

Nov 27, 2015

Rallye met the high expectations that they command. They were upfront and honest, and made it a very easy purchase. I will be coming back once my lease is up.

Yankfan27

Nov 24, 2015

I have have owned over 4 acura's over the past 11 years. 3 I purchased from Rallye due to how great there service department is. The main reason we continue to go back to Rallye Acura is because of one particular individual, Chad Tammaro. He is by far the best service representative I have ever had. I have been to many service departments over the years & Chad is a true asset to Rallye. I do not mind spending more money on service because I know Chad looks out for us. My wife & I never question his recommendations & I know Chad is honest & genuine. That is extremely hard to find today. He does not sell you fabricated services just to generate money. ( like some do) He will take his time explaining why & what needs to get done & is never pushy. If you have ever been to Rallye Acura you will see a line of people waiting for him. That speaks volumes on his reputation & work ethic. When we purchased our last car from Rallye We told Jay & Joe all of the above & hope chad gets the recognition he deserves . I told them both that Chad would make a great manager & deserves a promotion! Keep up the great work! K.N

P2soxfan

Nov 21, 2015

Chad is top shelf. He explains things incredibly well and I trust his recommendations. He is a rare and wonderful breed. I highly recommend him.

Fmutoloatsol.com

Nov 20, 2015

Went for oil change and inspection. But got much more than I thought. Changed my remote battery, new windshiekd wipers, new struts and had all my fluids topped off. Was so glad I went there cause now I'm all set for winter.

vmat

Nov 10, 2015

We reached a deal and signed a purchase agreement. Deposit was charged to card and then Mgr backed out of the stating he could not do the deal at the agreed price. Deposit was credited back to the credit card. Don't think that's a good way to do business.

mjbiundo

Nov 9, 2015

Oct 12th: 3 issues Squeaking brakes Rattling noise in sunroof Noise coming from driver door areaWas advised they fixed the noise coming from the sunroof, could not do anything with the door noise because they only, " faintly heard the noise" and the brake situation they said could be the way I drive or dust in the brakes. When I asked what can be done to stop the squeak, Matt Doyle, just kept avoiding the question. So I left with out an answer.On my way home I heard the noise that was supposedly fixed coming from the sunroof, again. I Ccalled the next morning, and was told Matt was busy, so I left a message. He never called me back. When I mentioned this to him on Nov. 2, he said he never got a mess from me.Nov. 2ndI Took a test drive with a mechanic, John. He heard the noise coming from the sunroof, claims he didn't hear the brake squeaking.5:30 that evening I got a call from Matt Doyle saying the noise has been fixed and I could come get the car.I was advised they put a foam strip around the sunroof and the noise has stopped. Once again nothing was done to the brakes because they didn't hear them squeak. I advised Matt I will continue to let them know the brakes squeak at subsequent service appointment until they can hear it's done do something about it.As for the sunroof, the next morning I was driving to work and heard the same noise. Granted what he did do helped a bit but did not get rid of the noise completely.I called the service department again and left a message for Matt Doyle. He did not return my call for 6 days. He told me to come back and take a test drive with the service director. I asked when could I do that and he said what time could I be there? I said, I get out of work at 5 and could be there at 5:45. He said, Oh we don't do test drives after 4 pm because of the traffic on northern Blvd. I said, I am not taking any more time off from work, as I do not get paid for that time. I said the next time I could be there is the end of December, there was a moment of silence on his end and finally he said ok.

jhpark

Nov 4, 2015

I had a pleseant experience with all the staffs I met here at Rallye Acura. I initially went to this dealer for my vehicle services and ended up leasing a new car. All staffs were very warm and had nice smiles, special thanks to a sales rep. Ms. Jeri Billman who helped me found me a right car and delivered what she promised, no surprises with the financial person wasn't trying to sell anything, usually they try selling warranties and jack up the monthly payment with numerous reasons and took me less than 2 minutes with that person. I would definitely recommend to my friends and family.

Mdxgirl

Nov 1, 2015

Best service experience and staff was helpful. They helped fixed the issue in a fast way. I would recommend them them to my friends and family.

Claudia Rose

Oct 30, 2015

Donald You was a fantastic and amenable salesman. He worked with me and was able to come to a deal that best suited my budget. I would recommend him to anyone who goes into Rallye! As for Donald You!

Fac236

Oct 28, 2015

I recently purchased a vehicle from Rallye Acura and had an excellent overall experience. Stephen took all the stress and hassle of car buying and made it an enjoyable process. He worked extremely hard to make sure that my family and I were going to get into the car we wanted. I highly recommend Stephen and Rallye Acura and will certainly use them again in the future.

Geo416

Oct 27, 2015

Stephen did a great job helping us find a new vehicle. He went above and beyond to give us the best deal and we will definitely be back and will recommend him to family and friends.

HMesh

Oct 23, 2015

Reza helped me get into a new TLX and I couldn't be happier. He was super helpful and I picked up my car in 2 days.

Joshua Lutz

Oct 21, 2015

After taking my 2007 MDX here for a few years (and a LOT of terrible nightmares elsewhere) I feel compelled to tell the truth about the service department at Ralley Acura, specifically service manager Chad Tumaro who's been with the company for many years. Chad is a rare breed of service professional. He has taken care of me so many times and never ever have I seen anyone take such genuine care of a customer the way he handles his. It's not the typical phoney smile or manufactured manurisms, but a totally genuine positive attitude, a genuine love of his job and a genuine warmth in the way he carries himself. I use the adjective genuine because that's the best way to describe him. My dad always says you can't teach a man these things (my dad is vp of marketing and sales in the worlds largest micro finance bank). Chad has it. He gets it. He treats me the way he wants to be treated, with genuine respect and a very ardent attention to detail. If I tell him 5 things I need done to my Acura, he listens intensely and I don't have to repeat myself. If he says he's going to do something he does it but he doesn't stop there. He LOOKS FOR WAYS he can exceed my expectations. I just left his desk and he was giddily bragging about how joyful he was that he surprised a customer who was stuck in a storm in his car by painting a couple panels just to help him out because he had been through a tough time. This is a guy who knows that $50 in paint is worth thousands in repeat business. This is a guy who knows that when my navigation failed on me after I updated the system, he pulled some strings and spent hours with Acura corporate to get me a new on good faith because the update is truly what fried put the system. Who does that? Who fights for me? Who fights for the customer?? Almost no one. But he knew it was the right thing to do, and he smartly knew I would (and have!) referred all my friends and family to him. I will continue to tell everyone I know about Ralley Acura because of the top tier service I've reviewed here. How often do you REALLY have your expectations exceeded? Really? Ralley Acura has blown me away and if you live in the tri-state area, make sure you get your next car from someone who will exceed your expectations. Go to Ralley Acura Long Island! The value here is priceless and the staff here is just over the top.

Danmaldon2

Oct 20, 2015

I went into Rallye Acura on a recommendation from my brother who has conducted business with them for several years. I was first met by Danny Park (Floor Manager/Sales Associate) and it was a great connect from the start. I leased a 2015 TLX (4cyl. base with a wood grain steering wheel) and the process from start to finish was seamless and an outright pleasure. I crunched some numbers with Danny and after a quick resolve, spoke with Joel First (Finance Manager) for the finalization of the paperwork. Joel was an absolute gentleman and a pleasure to work with as well. I also spoke with and to a lesser degree , worked with Armin Pourmehdi and Joe Matajy...two really cool guys. This is my first "high end' car and I must say I thought this process was going to be difficult but, believe when I say this process was not intimidating and was very stress free due to the wonderful workers at this dealership. You guys are absolutely amazing!!!! Keep up the great work.

Queens Boy

Oct 2, 2015

Called around several dealerships in my area and worked with Matthew to get the best price possible. When I mentioned I couldn't make it all the way out to Rallye, he offered to drive me there to do the deal. That was the clincher. Been driving my RDX for over a month now and I love it. He's continued to answer my questions via email and texting after I purchased the car. I'm sure I'll be bugging him with more annoying questions but he's always courteous and responds promptly. A real gentleman and pro. A+++

Tom1025

Sep 28, 2015

I recently leased a 2015 Acura TLX from Rallye Acura in Roslyn. My situation was a bit complicated and needed special attention. Jay Rosenthal the general mgr was directly involved... An absolute gentleman and very professional.... Terrific guy. Joe Mataji the sales mgr..was involved as well and helped with the financing... Great guy...very professional and pushed the deal through.Steve Abbandandolo was my salesman... Showed me the car...very knowledgeable and very easy to deal with....a terrific young man. He understood my situation and made me feel very comfortable. Most of us dread the dealership experience but with Steve and his mgmt team it is actually a pleasure. Also, Chris Poggioli, the tech advisor, was a standout... He delivered my car and showed me the all the gadgets....very knowledgeable and personable and took his time... Just great.Do yourself a favor. When it is time to replace your current automobile, visit Rallye Acura in Roslyn and ask for Steve Abbandandolo. He will make sure your needs are taken care of and will make you feel very comfortable. He gets it. Sincerely,Tom B.

loren

Sep 22, 2015

I walk in looking for an RDX. I knew what I wanted, and that is exactly what I walked out with.Jeri was very helpful, not pushy. It was a very civilized experience, as opposed to other dealerships which can be a zoo or a place using bait-and-switch tactics.

Redrover15

Sep 22, 2015

We got our MDX at Rallye 13 years ago so when I was ready to purchase a new RDX I returned and had another positive experience. Although there are Acura dealers closer to my home, I chose Rallye because the overall experience was so much better, as was the price of the lease! Chris Wuttke and Matthew Mahanie were as helpful and pleasant as could be, and even picked me up at home when it was time for me to pick up my vehicle. They made it as easy as possible for me and I couldn't have been more pleased.

snowwhite bear

Sep 20, 2015

The sales are quite knowledgable about the cars overall information including new technologies. The people in the office are in general very friendly and helpful.

setac

Sep 18, 2015

We went in with no previous experience with Acura. Stephen answered all our questions and concerns. He went out of his way to accomadate us and ensured we would have everything we asked for. It was our first experience in a dealership where we didn't feel pressured to buy. Can't think of ever dealing with anyone else in the future.

Big mets fan!

Sep 15, 2015

Called up cold and spoke to Brandon, he answered all my questions, I met with Matthew and Chris (Internet sales). Both are very fine young knowledgeable gentlemen. We agreed on terms quickly. Matthew then arranged for me to meet Chris upon delivery. Chris ensured all the settings in the car were set to my specifications. This is my 2nd Acura but my first from Roslyn. I would buy again and recommend for anyone who enjoys a stress free selling process. Besides being stressed free, it was very enjoyable. Matt is a big sports fan, and Chris proudly served the USA armed forces.See you all in 3 years to buy or releaseRegardsMichael Zacharia

Donorm

Sep 12, 2015

Steve and Joel were great had me in and out in no time. Steve worked with me to get the car and color I wanted. Joel worked quickly to get all my finance papers ready.

2ndys

Sep 11, 2015

As usual, Chad and the Acura team provided excellent service! We relaxed in your comfortable lounge and enjoyed a cup of coffee while our car underwent its first check-up.

AMC123

Sep 11, 2015

I know Customer satisfaction is a huge thing now and that is exactly what I got at Rallye Acura. I had the pleasure of working with Stephen Abbondandolo. There wasn't a question he did not have the answer too. He was very knowledgeable with his products and a very well spoken gentlemen. A true professional. I couldn't be any happier with my new purchase! Thank you Stephen and thank you Rallye Acura!

Asacche

Sep 11, 2015

Excellent staff and support from a new buyer! They are well organized and courteous. Stephen was very professional and accommodating. Highly recommend him and I am sure to return to him upon completion of my lease. Couldn't be happier with my purchase and experience!

Brian1987

Sep 11, 2015

Very smooth dealership. Knowledgeable and caring salesmen. Would definitely send my friends here. Will definitely be doing business here again! Ask for Steve didn't feel pressured into anything.

Gpearl

Sep 11, 2015

I had a very pleasant experience with Stephen at Acura. He is a terrific salesman and worked well with my needs in finding the perfect car. He sold me an Acura RDX and it has been great. I would recommend him to another customer.

Johnny35

Sep 11, 2015

I went into Rallye Acura on the fence about buying a car. By the the time I was done I not only left with a car, but a great relationship with Stephen. He was the best salesman I've ever dealt with at any dealership. It was very refreshing to deal with a salesman that was honest, to the point, and made me feel comfortable the whole time. I now know where I will be doing all of my car shopping. Thank you Stephen!

davcc123

Sep 9, 2015

After getting burned at another dealership, we looked around and saw the reputation Rallye had and decided to call. Reza spoke with us and told us to swing by so that we could work out a great deal. He was right, Reza and the dealership took care of us and made sure we left with a deal in place. Reza is courteous, personable and very knowledgeable with the cars he sells which you'd be surprised as to how many people in this business dont have those qualifications! Looking forward to doing business with them in the future, or referring friends looking to buy a new car over to them.

Fabioso70

Sep 9, 2015

I sent my friend to purchase a brand new MDX and he loved the experience so it was only right for me to purchase my brand new TLX from there also. Best experience I've ever had...highly recommended! You will not be disappointed!

msulaiman18

Sep 9, 2015

Everyone dreads having to deal with a car salesman, the negotiation and going back and forth. At Rallye Acura this feeling and discomfort is never attained, I have been dealing with them for all of my cars and have owned Acuras since my teens. Danny Park an enthusiastic sales associate made the buying experience a pleasure and hassle free. Ive known Danny for several years now and hes the kind of person that makes you feel like you grew up with him. Hes the friend that you couldnt wait to meet at school or at a recreational place, he always has a great story and puts a smile on your face. My Lease experience is always great with him, state what I need sign the papers and drive off. He is excellent at what he does and is an asset to Rallye Acura these are the characteristic you look for in your employees that will take the organization to the next level.

Ajain1000

Sep 8, 2015

It was great help from Stephen in getting Acura from Ralley Acura. He was very helpful and humble in guiding me from beginning to end. Thanks

Brinus

Sep 8, 2015

Julio had patience with us and was never pushy. He was a pleasure to work with. We are definitely pleased with our purchase and we confident we got a great deal. Wouldn't go anywhere else.

Hopedog13

Sep 6, 2015

The salesmen Steve was great the other sales people said hello and were nice and friendly even though they were not selling me the car and Steve was. This a great place to buy a car thanks again guys.

RDX Jedi Master

Sep 6, 2015

I had a smooth transaction with Leo and Joe. They were easy to deal with and very courteous and professional. We reached a fair deal where everyone was happy. Service and delivery of the vehicle was prompt and fast. I would deal with them again.

Cynthia

Sep 5, 2015

10++++ Stephen was awesome!! He was friendly and helpful, fully explaining the car's features and what is best for our family. He made us feel comfortable with our decision in leasing an mdx

happy acura driver

Aug 13, 2015

we came to rallye acura for a new tlx and were treated very nice by everyone in the dealership.my sales associate Stephen Abbondandolo was the best. very professional and patient and answered all our questions. we will come back to see him for the next car!! for the finance we met Joseph Filardo by whom we were treated outstanding as well.

Ava516

Aug 2, 2015

I was extremely satisfied with the patience that my salesperson Anthony Pergolizzi displayed. He explained every detail of the car to me when I picked it up. He was helpful and knowledgeable during the purchase of my new car. The atmosphere at Rallye is great! This is my 3rd car which I bought from them and I am pleased with both the sales and service departments.

Katie418

Aug 1, 2015

I recently just bought an Acura and dealt with Jabir. He is a great asset to your sales team and made my experience wonderful. I would reccomend Jabir to anyone looking to buy an Acura from Rallye.

barjackq

Jul 27, 2015

From the first connection with this dealership....it was easy, friendly, accommodating and absolutely no pressure!! A fantastic experience, sales people listened and did not preached. The Technology expert was fantastic he took his time and explained everything sometimes twice. This made our car purchase experience fun and not stressful at all!!!

Illwil24

Jul 27, 2015

Made the car purchase experience fun. The team was very patient with me as I took my time to make up my mind on what I want.

Stever1951

Jul 25, 2015

Excellent and courteous service. Fantastic experience. They made it easy to lease a new car and showed me all the features of the new model. Anthony was wonderful to deal with.

kisstakashi

Jul 21, 2015

I will prefer to put no star than one star for them if I can! If you did not purchase the car there, you are most likely not welcome there. You will also get the most unprofessional service and rude attitude from their service department.First, the service rep will tell you in a very mean way why didn't you take your car back to where you purchased to get services! Second, you cannot get service if you just purchased your car recently even with recall and techinical service bulletin notice. The service team will advise you that there is no remedy to the recall while the other dealership already has the part there to replace for you. The most ridiculous thing is how they response to the TSB Homelink fix. They gave me a number to contact Acura Homelink because they have no techinican there know how to fix it. They told me that they will walk you through on how to fix it while the TSB states that "DON'T DO IT YOURSELF" since this is a skilled techinican work.I will definitely express my complaint to Acura headquarter and see if this is the way how they treat their loyal customer!

achoo78

Jul 17, 2015

My experience was so seamless I thought I was in a dream. Stephen was extremely accommodating and in sync with my requests i.e. price/ accessories...etc. From initial contact to final sale it was probably best car buying experience in my lifetime...unfortunately can't give 6 stars...thanks Stephen!!!

VAN585654

Jul 17, 2015

SO I BOUGHT MY 2014 ACURA MDX FROM JOE MATAJY AND JAYROSENTHAL IN FEBRUARY 2014 NO HASSEL PRICING IN AND OUT IN UNDER 2 HOURS I LIVE SO FAR FROM THE STORE 40 MIN TO BE EXACT SO WHEN THERE WAS AN ISSUE WITH MY TRUCK I CALLED THE LOCAL DEALER TO ME AND WAS TOLD THAT BECAUSE I DIDNT PURCHASE THE CAR FROM THEM BECAUSE THERE PRICE WAS 1300 HIGHER I WASNT ENTITLED TO USE OF THERE LOANER CARS I PROCEEDED TO CALL RALLYE NOT ONLY DID THEY OFFER ME A LOANER CAR THEY OFFERED TO DROP IT OFF AT MY HOUSE AND RETURNED MY CAR THE NEXT DAY I SAID NO NOT AT ALL ILL STOP IN AND LOOK AT THE 2016 MDX I FIGURED MY CAR WOULD BE READY IN A COUPLE OF DAYS WHEN I DROPPED THE CAR OFF AT 8 AM TODAY I GOT A CALL 3 HOURS LATER THAT THE CAR WAS FINISHED AND THEY WASHED THE CAR FOR ME TOO I GOTTA SAY WELL WORTH THE TRIP THERE I WILL NEVER GO TO ANOTHER ACURA DEALER AND I WILL NEVER DEAL WITH THE LOCAL DEALER TO ME . THE FACT THAT I GOT THE CAR 800 LESS THAN THERE QUOTE AND TRAVELED 45 MINS WAS WELL WORTH IT!!!!!!!!!!!!!!!!!!!!!!! KUDOS TO THE RALLYE GROUP FOR GOING THE EXTRA STEP AND THE EXTRA MILE JOE ,JAY AND MOON ARE AN ASSET TO YOUR COMPANY

bernier26

Jul 16, 2015

We recently purchased a 2016 Acura MDX. This was our first experience with Rallye Acura. REza Levaie was a pleasure to work with. He was a true professional in his industry. The transaction went very smoothly. I would highly recommend Reza to family and friends (and the MDX). You would not be disappointed!Suzanne Berg

Patricia

Jul 15, 2015

I am a repeat client of Rallye Acura. I love the car and how they Handle their clients.I felt like a priority and I am happy to do business with Reza. He explained everything clearly and made this the easiest process ever.Thank you Acura

rm2015

Jul 15, 2015

Being a smart consumer I visited a number of dealerships before deciding to go with Rallye. To be honest the deciding factor was the sales person, Reza Lavaie. He was extremely knowledgeable about the MDX we purchased, but most importantly his customer service was impeccable. He was truly the model of professionalism and wish all sales persons were as conscientious when it came to dealing with people. First class experience!

Y.HB

Jul 15, 2015

Reza was a pleasure to work with and made the car buying process easy. Provided great service even after I took the car home. Enjoying my RDX!

stsmiths

Jul 14, 2015

I've been trying to resolve a vibration issue on my 05' MDX for the past 6 months. I initially brought my car to local auto mechanics but the problem was never resolved properly. It wasn't until I consulted with the service department at Rallye Acura. After diagnosis, they were able to find the root cause of the problem and advise me accordingly. The individuals I dealt with were professional, courteous and very friendly...they listen to the customer. I purchased my MDX at Rallye Acura and I will continue to use them for my service needs.

Tmurtagh

Jul 6, 2015

All members of the dealership that we dealt with were very professional, helpful, and knowledgeable of the vehicle. We are very pleased with our purchase.

carld

Jul 6, 2015

Chad Tammaro does a great job, he is trustworthy and efficient. He always explain everything clearly and I am never surprised or presented with a bill that includes items that we didn't discuss.I am not associated with any dealership and /or service center.

Jeffa477

Jul 5, 2015

Truly one of the best car buying experiences I have ever had. Staff was very friendly and goes out of the way for you. Would definitely recommend this dealership to friends and family

2015TLX

Jul 2, 2015

I would like to thank Reza my sales associate for going above and beyond to satisfy our needs and for helping us choose the veichle that fits our growing family. We will be back again not just when our lease expires but for my next car as well. I also mentioned my experience to my family who only purchase Honda/Acura vehicles. Thanks to Reza and the rest of the Rallye Acura staff you have a lifetime customer and more potential lifetime customers. See you soon guys and thanks again!!

Amin

Jun 30, 2015

Had the worse experienced at this dealer. Took my car for service and they put scratch on my car glass. Complained to the service advisor and customer service but look like no one car. Service manager did not bother to call to follow up as they promised. Never going back there. Be careful going there as they will blame you for anything goes wrong to your car.

Amin

Jun 29, 2015

They scratch my Acura TSX glass very badly went I took for for service last time. Service advisor or service manager does not care when I complain about it. After complaining about the scratch to the service advisor and customer service department, no one bother to care about it. Never taking my car there again.

labernst

Jun 26, 2015

Leased a tlx shawd advanced. The sales consultant,Mr Reza Lavaie was terrific to deal with.He was straightforward and true to the price offered me. I found the dealership to be transparent and fair in the leasing process. At the end of the day I got a wonderful car at a fair price. Haved leased cars for 15 years-Infinitis. By far the most pleasant process so far. Highly recommend him and the dealership

Jacks Acura

Jun 23, 2015

The best car purchasing experience I have ever had! I had a 2014 Honda CRV and wasn't quite happy with it. So I called Rallye Acura and they told me to come in. As soon as I got there, I was greeted professionally and with with smiles. Reza, my sales representative was wonderful, kind and professional. The whole purchase and car pick-up was fast and smooth. He treated me with respect and I would recommend him to anyone on any day. My RLX is great also. Top notch business!

Jacks Acura

Jun 23, 2015

Very Happy with my purchase and the service I received from Reza at Rallye Acura. I purchased a RDX and he cared for me like I was his mother. I am grateful for his genuine personality. He was also very professional; the whole purchase was smooth and fast. My SUV is great! Thank you Reza.

Lmstrick

Jun 23, 2015

It was a wonderful experience due to our very knowledgable salesman Jabir Choudhery. I recommend him wholeheartedly. We will return to him in the future.

acuraTSX

Jun 22, 2015

they left a scratch on my window and I showed it to the showroom manager and contracted service adviser, they all think I'm lying about it. They told me service manager would get back to me after reviewing the picture I provided them and no one did so far. Very disappoint with their service.

Fahad93khan

Jun 19, 2015

This gentleman was very sincere and direct. He k ew exactly what we were looking for and didn't try to push for a higher sale. We were in and out within 30 min knowing we had made the perfect purchase. The facility is great as well, offering coffee and entertainment while the kids waited. Would come here again for our next car and Mr. Choudhery

MJB

Jun 19, 2015

Steven was very curteous and helpful with our purchase. Very happy with the service and would definitely recommend doing business with Steven and this dealership. Love my new MDX!

Acura

Jun 18, 2015

Excellent customer service with an outstanding service department. Good hours for appointments...comfortable waiting area...polite and considerate staff. Flexible hours... Knowledgeable personnel, welcoming, friendly. Wish there were snacks, though, for customers who arrive after noon.

Dr. Joan

Jun 18, 2015

Professional , Accommodating,, Personable. Knowledgeable , An all-around great experience for buying a new car. I'd recommend Stephen to any new car buyer Rallye Acura always has the best salespeople. No hesitation in going out of his way for the customer.

Svenace67

Jun 11, 2015

I've been taking my MDX to Rallye Acura In Roslyn for over 3 years and the quality of service just keeps getting better each time. From the moment you put up to the valet check in station you are great with professional knowledge people that are eager to assist you in any and every way possible. I would highly recommend Rallye Acura in Roslyn to everyone.

Acparisi

Jun 9, 2015

Nicest guy! Easy to talk to and great service. He was very helpful when being asked questions about the vehicle. I would recommend him to my friends, family and others when looking for a car!

jetjet77

Jun 9, 2015

Last week, brought an Acura from Rallye, car is good as usual, but the experience was better. Leo is the kind of salesperson any car buyer would want to deal with, honest, easy going, and most importantly understanding. He gave us choices and explained everything to us clearly. Ask for Leo next time when you happen to shop for a car in Rallye.

Mikel

Jun 8, 2015

Reza was professional from start to finish and is an asset to the Acura dealership. Pleasure to work with and look forward to purchasing my next car from him

Adam826

Jun 6, 2015

From the moment I walked in the door at Rallye Acura to driving off the lot with my brand new MDX, I was treated like family. I had the pleasure of dealing with Reza Lavaie! He was professional and charming. I hadn't bad experiences in the past with shady car salesman. Reza on the other hand treated me as if we were childhood friends. A true pleasure to deal with!

Bryan1990

Jun 6, 2015

Thank you Rallye Acura on helping me buy my 2012 Acura TL SH-AWD!!! I love the car and I loved the buying experience at you dealership!!! Staff was courteous, respectful, knowledgeable, and straight forward with negotiating prices!!! I will definitely buy another Acura in the near future from you guys!!! Jabir Choudhry was a fantastic salesman and I recommend anyone to go see him!!! Thanks Rallye and thanks Jabir!!!

Carcarcar233

Jun 6, 2015

Great sale rep Reza. Worked hard to get best price. Everyone at dealership made experience pleasant. Service dept and management were great also. Thanks to all.

dexter1

Jun 6, 2015

Went to Rallye Acura, great service from the start. Reza the sales representative took great care of us. He was able to find the perfect car that matched our needs. I highly recommend Reza he is a professional, stand up guy that will work hard to get you the best deal possible.

LJM1969

Jun 6, 2015

Reza Lavaie provided us with an excellent overall experience at Rallye. He was very attentive, knowledgeable, and answered all of our questions thoroughly. We would recommend him and Rallye Acura to anyone looking for a comfortable and easy car-buying experience.

Steam638

Jun 6, 2015

Reza Lavaie was very respectful and wasn't pushy. I came to.the dealer I knew what I wanted and Reza made it happen. I honestly wanted a Lexus but I bought an Acura due to the service that Reza offered. This salesman is one of a kind I sent him 2 friends and they also had a great experience.

akkira12

Jun 5, 2015

I have to say that Reza is a gentleman, I walked in he greeted me with a big smile and a firm handshake. This was my first time ever purchasing a new car, he was very knowledgeable on the cars and put me at ease with signing For it. He really didn't have to.

Esanch88

Jun 5, 2015

Thanks for making the process easy and quick. You provided great customer service and I walked out with the perfect car. I love my ILX !!!

Joeetraps

Jun 5, 2015

First of all I don't write reviews on cars and dealerships because usually they are all the same. I dread dealing with car salesmen and finance. I needed to write about the experience that I I encountered at Ralley Acura because it was so different from any other experience in car shopping that I have had. I am originally from the Long Island area but moved to Sullivan county NY. I needed a reliable steady car that was safe, great in the snow and comfortable for my family. I never stepped foot in an Acura. I have been a bmw and infiniti customer for years. I decided to pull in the Ralley Acura lot and see what sort of deals they had going on. I met Rezza Lavaie and he was smiling ear to ear as he greeted us. He immediately made a connection with us and made us feel comfortable. I wasn't sure what I was looking for but knew I wanted an SUV. He inquired about our needs, wants and made sure what we were getting what was best for us. I initially wanted a new lease but considering my daily mileage and budget a pre owned seemed to be the best option. As we were discussing details my 2 year old daughter was getting restless. He offered us refreshments and kept my daughter busy with a coloring book. He showed me a few MDX models and I picked out a sweet ride . He went above and beyond to try and get me the best price and it was. I felt like a king who got a steal. my daughter was happy and my wife kind of jealous that I had a nice ride with lower monthly payments than her. Most importantly we felt that Rezza truly cared about our needs and wants. He wasn't pushy and even told us to take some time and think about our decision which we didn't need. There was nothing to think about! Most importantly he followed up with us to ensure our satisfaction. Our first encounter with Ralley was an A+! Rezza rocks!

Norma Stitz

Jun 5, 2015

I walked in to Rallye Acura interested in the TLX V6 and was planning on looking at other cars in the class at different dealer. I ended up picking up the TLX the next day after dealing with Reza Lavaie. He was by far the most respectful and courteous car salesman I've ever encountered. He took the time to show me all the features of the car and the different trim levels before and after I bought it. What a sweetheart!

FJ2015

Jun 4, 2015

Just picked up our 2016 MDX! Steve handled our deal thouroghly and professionally. He had a good knowledge of the vehicle and the info he did not know he found out for us. We got a fair deal on our car from Steve, I think both sides were happy. Would definitely recommend Steve for his salesmanship and genuine demeanor.

Syed K

Jun 4, 2015

Very easy process from beginning to end. Friendly atmosphere, no gimmicks, easy to work with. I dealt with James Arismendy who is very easy to work with, and carefully listens to all your concerns. I never felt pressurized, or heard any unnecessary sales pitches. Everything was laid out for me to decide. The Finance Manager Joe Filardo was easy to talk to and presented all required information in easy to understand terms. Overall it was a great experience and I would recommend this dealership to anyone without any hesitation.I am hopeful that their service department is also as good as their Sales and Finance.

Leefamily16

Jun 3, 2015

This is my first purchase with Rallye Acura. Mr. Jabir was very patient during the entire process. I also met with Mr. Joel First who was very friendly and willing to give me a good deal for additional accessories I added. Overall, I had a positive experience at Rallye Acura.

presti519

Jun 3, 2015

Excellent dealership definitely worth the trip I dealt with the salesman Mr. Jabir Choudery from sales and from management Mr. Jay Rosenthal and finance Mr.Joe Filardo

eco

Jun 2, 2015

Very professional and easy to work with. This is our 2nd lease with Rallye Acura We will definitely come back when our next lease expires.

Tommy10

May 31, 2015

I went to Rallye Acura to check out the new TLX. I was welcomed at the front desk and then went to look at the car. A salesman named Stephen came over to help my wife and I. He was courteous, respectful, and very knowledgeable about the TLX. We told him our situation, that we had a trade-in which we still owed money on. He worked out some numbers for us and asked if we were interested, we told him what we were looking for and he was able to work out the deal. I am thoroughly satisfied with the car and would recommend anyone to go and see Stephen, I trusted him with my hard earned money and believed he was honest with me.

Anthony G

May 29, 2015

I have been getting my car serviced at Rallye for years and have always had nothing but great service. I just leased a 2015 TLX from Rallye and am pleased to say that the sales side of the dealership is just as great. My sales rep was Reza Lavaie and he did a great job. He was nothing but professional. No slimy salesman tactics here. Would definitely recommend Reza and Rallye to friends. Thanks!

MBis

May 29, 2015

First time at Rallye ACURA and we were treated very well. We were originally supposed to meet with another sales person, but luckily met with Danny Park. He was not pushy and was helpful in guiding us through the MDX's features. When had originally had seen a sale from Bay Shore ACURA and Danny didn't just match the sale but did much better. Danny knew everything about the car and more than just was listed on the spec sheet. He has a genuine interest in cars and was very enthusiastic. We met with Joel First who was straight forward and got us going quickly. This is the best ACURA dealership on LI. I will be sure to recommend them to anyone looking for a ACURA.

adamny

May 28, 2015

I recently had a most pleasant experience buying my Acura MDX at Rallye Motors from Stephen Abbondandolo. He was incredibly helpful, empathic, and knowledgeable. He was professional from the very start, put in extra work and even stayed late to avoid any possible hassles. Joe Matajy was also extremely helpful in making the return of our previous lease a seamless operation. In my greater than 20 year relationship with Rallye involving Lexus, Mercedes, and now Acura, these two gentlemen represent the best of an otherwise superbly run organization.

Diver2

May 28, 2015

I leased a 2015 Acura TLX from this dealership a month ago. My salesman, Stephen Abbondandolo, was a pleasure to deal with. He answered all of my questions, provided us with a lengthy test drive, and let me arrange for vehicle pickup by long distance telephone when I on the West Coast. I could not have asked for a more positive dealer/salesperson experience. He has contacted me several times since I took delivery to make sure that I had no unanswered questions and that I was happy with my car.

Kathy614

May 28, 2015

After having been to 2 other Acura dealerships and keaving disappointed I decided to go to Rallye Acura, and I am glad I did. Professional yet friendly service and best deal. From being promtly greeted immediately upon entry with a friendly smile, we were quickly set up withbour sales professional Stephen Abbondandola. Stephen's great personality and salesmanship made my decision to lease from them easy! Hight recommend.

Macro88

May 28, 2015

This is my second time going back to Rallye Acura to lease an MDX. First time was in August of 2012 and the level of service was exceptional. I acquired my vehicle the following day. The same thing happened when I was ready to lease a new vehicle in May 2015. I met with the same Sales Associate, Anthony Pergolizzi. I have to say, both times he was very professional and worked with me to get the vehicle I wanted and fast! Great overall person to work with and very knowledgeable. Walked out a happy customer. Thank you Rallye Acura!

Traveling

May 28, 2015

This is my third MDX that I purchased from Rallye Acura, they make the transaction virtually painless. Thank you to Steve Abbondandolo for walking me through this transaction - it was a pleasure to deal with such a courteous and professional salesman.

muhupower

May 20, 2015

We visited a few car dealerships and they are filled with sleazy car salesmen. They are pretty easy to spot, and just always feel like they are trying to screw you over, telling you everything you want to hear to make a quick sale.The experience we had with Mr. Jabir was a pleasant one at Rallye Acrua. He brings an old-school approach to the process, by greeting you at the front door, polite, personable and not pushy. I would recommend him if you are in the market for a new or used Acura.

HW22

May 19, 2015

Over $184.00 was deceptively added on to my loan, after we had a signed contract, without my (or my banks) knowledge or consent. On 4/21/2015 I signed a sales agreement with Rallye Acura for a pre-certified TL. The price was 27,275.38. That included a $75 optional fee for processing the application and another $310.00 fee for registration. I made a deposit of $500.00, therefore the loan amount was for $26,775.38. This is spelled out on the signed sales receipt.I obtained the loan through my bank, and was confused when I saw the loan amount for $26,960.61 ($184.70 higher than it should be). I called Joel First at Rallye and he claimed it was for registration and that if youre overcharged we will refund you some of the money, as if after selling cars for 30 years they dont know how much it costs to register a car. I told him during the conversation that I already was charged, twice, for registering the car. He said we could discuss it when I came to pick it up.The following Wednesday (4/29) I picked up the car and question the additional charge to my loan. The General Manager, Jay Rosenthal, proceeded to try and intimidate me into paying it by lying to me about its purpose:First he said What why are we arguing over $50.00? I did the math for him and showed him it was not $50.00. Fees actually totaled more than $500.00, $184 of which I never agreed to.Then he said that it was to register the car. I let him know that it costs $80.00 to register a car in CT, and that Im already paying over $300.00 in fees for this. That was spelled out in the written contract. At this point I have three men standing over me- the sales person Matt Mishanie, the General Manager Jay Rosenthal and Joel First, who gave my bank the inflated loan amount. Then Jay says, Well you must have added optional items. I said, No, look at the sales receipt- there is nothing there. I reminded him that my cost did not match what he told my bank.Then he said Oh, that paper (the sales receipt in my hand) thats really just an estimate. How absolutely insulting. At that point, I had it. I told him, This is a signed contract. Do you see your name on the bottom? And mine too? This is not an estimate. On the bottom of the receipt it states, in black and white, THE FRONT AND BACK OF THIS ORDER COMPRISE THE ENTIRE AGREEMENT AFFECTING THE PURCHASE AND NO OTHER AGREEMENT OR UNDERSTANDING OF ANY NATURE CONCERNING SAME HAS BEEN MADE OR ENTERED INTO. It was only then, when I pulled out the document from my bank that showed the inflated number that Joel First told them, versus what it stated on the sales receipt, then he said, Oh, yeah, uh refund the money. I was debited the extra charge. Keep in mind it is still on the loan so I am paying interest on it.I have been an Acura owner since 1994, and I have never been treated like this by an Acura dealership. My bank and I were lied to, and I caught it. Even after I caught them, they still lied and tried to intimidate me, hoping I would just give in. Im sure Im not the only one they did this to. At one point the manager said that they sell over 2000 cars a year. Well, do the math, thats over $400,000 in their pocket totally unbeknownst to the customer. This is fraud. Never will I, or any of my family or friends do business with Rallye for anything. There are other dealers, and luxury cars out there to choose from. Rallye brings the term sleazy car salesman to a whole new level.

gelwu sherpa

May 17, 2015

We were extremely pleased with the friendly, upfront and flexible sales service we received at Rallye Acura, specifically with Mr. Jabir Choudhery He spent a lot of time answering our questions and showing us the features of the car we were interested in. He worked very hard to get us a great deal on the car we liked. Overall great experience. Highly recommended!!

Iggy66

May 16, 2015

Very nice experience and great service department truthfully I was expecting the repair to be a lot more money than they charged me

firstcarTLX

May 11, 2015

Mr. Jabir helped me buy my very first car-- the Acura TLX. He was extremely helpful. He made it easy for me to find the right car at a good price. He even checked up on me afterwards to make sure everything was going well. I absolutely love my car and would recommend everyone to work with Jabir!

aenidyu

May 9, 2015

We had a very smooth and overall great experiece at Rallye Acura. Reza was such a pleasure to work with. He made us very relaxed and was very polite and professional all throughout. He didn't push us to buy anything and made us work at our own pace. He was very helpful, fast and efficient. The product specialist, Chris was extremely helpful and patient. They both made buying a car very easy and comfortable. Overall, I am extremely happy with their service. Thanks a lot! -Chris and Aenid

Joshua102888

May 4, 2015

Donald helped me get a great deal on my 2015 TLX SH-AWD Lease. Didn't have to fight to get the deal I wanted. This is my second Acura from this dealership and I couldn't imagine going anywhere else. Definitely Recommend them for all things Acura.

AcuraDriver

May 2, 2015

So far, so good. First oil change for free. Very excited about that! I bought a pre owned TSX and I am in love with it!

doctordan

May 2, 2015

Jabir was my sales person and we felt at ease with him. He is very professional and knows how to treat customers. We got a great deal on a 2015 RDX lease and never felt like we had to fight for it. I would recommend Jabir and Rallye to all my friends. Worked with Joe Filardo as well and it was a relaxed experience without the usual pressure to get "extras" like at other dealerships. Also very professional. Thank you both.

Sue48

Apr 30, 2015

Upon returning my leased MDX. Jabir immediately greeted my son and I and asked what we might be looking for. Since I was possibly interested in a new car rental he showed us the new MDX. We definitely had a certain price range in mind and he said that he could definitely offer us a very good deal. So we took a test drive. I was very pleased with the test drive and therefore Jabir took us to his office and presented us with a fair quote! My son and I were very impressed with his professional manner and knowledge of the MDX. Less than 48 hours later I was driving my new MDX!!!!

BKali

Apr 28, 2015

After visiting several other dealerships, I found myself at Rallye Acura. Jabir greeted me as soon as I walked in. I told him I was interested in the 2016 ILX. He took me for a test drive and then crunched the numbers. The whole process was so easy. I felt like Jabir truly cared and wanted to get me the best deal he could. Not pushy at all, which was a delight. I would highly recommend Rallye Acura to anybody looking for a great deal and to be able to deal with some great people. Also, when meeting with the finance manager Joe Filardo, I felt at ease. He was very helpful and a pleasure to deal with.Thanks Rallye Acura!!

joedalite

Apr 28, 2015

Went back to Rallye for my second Acura got great service once again. I had purchased my first Acura from same dealership. The service from Jabir Choudhery was superb easy going not pushy at all.

Krishna

Apr 27, 2015

It was the best experience I had.Service Advisor was great.car was also wash and vacuum in the time promised.I will come back when ever I need service.

Jimmy5996

Apr 22, 2015

We went to buy a mdx and ended up buying a ilx. Was very helpful in finding the best price for us as if he was to buy the car for himself. Would definetly recommend comming to rallye and working with Jabir if you want the best price!

MS

Apr 21, 2015

My wife and I are extremely pleased with the entire experience we had at Rallye Acura. Everyone was very professional and made us feel good from the second we walked in.I would highly recommend Rallye Acura, especially Anthony Pergollizi our salesperson! We had an easy, friendly and enjoyable car leasing experience with Anthony, his professionalism and compassion is rare! We also would like to thank Christopher Poggioli for showing us all the Car features.Overall Rallye Acura gets an A+ from us.Thank you,Manny and Ana

Kevin

Apr 14, 2015

We had an extremely pleased experience buying from Rallye Acura. Mr. James Arismendy, the sales associate who helped us, offered unparalleled family-like services, with tremendous patience, every single time we visited Rallye Acura throughout our entire buying experience. Mr. James Arismendy is a true gentleman, always being courteous and extremely helpful to us. We got comprehensive understandings on every aspect of the cars we were interested in, through his tireless, thorough, and humorous introductions. Although we were buying a car, we were treated like we were buying a Titanic. With such an outstanding sales helping us, we always got more than enough information before making a decision, always felt being honored, and were always given the best suggestions and solutions under any circumstances. We are so satisfied with the car we finally had chosen, and the fantastic services Mr. James Arismendy had to offer. Mr. James Arismendy is such a righteous and honest gentlemen. He never promised anything that he can't do, or wasted a single second for doing nothing, as opposed to some other sales of other dealerships. He must be such a treasure in the sales team of Rallye Acura. I would say Mr. James Arismendy in Rallye Acura was the only sales who worth our 100% trust, and the only reason the other BMW dealer failed to put me behind the steering wheel of their "ultimate driving machine". Facts have proven that buying from Mr. James Arismendy, and Rallye Acura, not only means that you get the top quality of car delivered, but also the top services you can ever imagine. There has to be a reason that a huge number of luxury cars on the road around having the same "RALLYE" logo on the back. From my understanding, it just means you are always in good hands. Mr. Christopher Poggioli, the Vehicle Delivery Specialist at Rallye Acura, was also so nice and helpful. He answered every questions we had about the new car. His introductions on how to use the car were so vivid and precisely covered everything necessary for the daily uses. After about 30 minutes with Mr. Christopher Poggioli, I felt I would never need the user manual in the rest of my life. I have no idea how Rallye Acura magically put together such a fantastic team. But what I do know is, with such a team, everything is possible, every goal can be achieved, and every customer will become a loyal customer eventually.

wii365

Apr 14, 2015

We had an extremely pleased experience buying from Rallye Acura. Mr. James Arismendy, the sales associate who helped us, offered unparalleled family-like services, with tremendous patience, every single time we visited Rallye Acura throughout our entire buying experience. Mr. James Arismendy is a true gentleman, always being courteous and extremely helpful to us. We got comprehensive understandings on every aspect of the cars we were interested in, through his tireless, thorough, and humorous introductions. Although we were buying a car, we were treated like we were buying a Titanic. With such an outstanding sales helping us, we always got more than enough information before making a decision, always felt being honored, and were always given the best suggestions and solutions under any circumstances. We are so satisfied with the car we finally had chosen, and the fantastic services Mr. James Arismendy had to offer.Mr. James Arismendy is such a righteous and honest gentlemen. He never promised anything that he can't do, or wasted a single second for doing nothing, as opposed to some other sales of other dealerships. He must be such a treasure in the sales team of Rallye Acura. I would say Mr. James Arismendy in Rallye Acura was the only sales who worth our 100% trust, and the only reason the other BMW dealer failed to put me behind the steering wheel of their "ultimate driving machine". Facts have proven that buying from Mr. James Arismendy, and Rallye Acura, not only means that you get the top quality of car delivered, but also the top services you can ever imagine. There has to be a reason that a huge number of luxury cars on the road around having the same "RALLYE" logo on the back. From my understanding, it just means you are always in good hands. Mr. Christopher Poggioli, the Vehicle Delivery Specialist at Rallye Acura, was also so nice and helpful. He answered every questions we had about the new car. His introductions on how to use the car were so vivid and precisely covered everything necessary for the daily uses. After about 30 minutes with Mr. Christopher Poggioli, I felt I would never need the user manual in the rest of my life. I have no idea how Rallye Acura magically put together such a fantastic team. But what I do know is, with such a team, everything is possible, every goal can be achieved, and every customer will become a loyal customer eventually.

Rina555

Apr 11, 2015

We are very much appreciative of the service we received. Reza was helping us in the sales department. He was absolutely great, he makes us want to come back to Ralley Acura and just to simply keep driving Acura.Thanks a lot!

wunmic

Apr 1, 2015

I leased my second vehicle from Rallye Acura in three years and both times I was helped by Jeri Bilman. I had a very strict financial budget I was determined to work with and Jeri made it possible. I had shopped around at several dealerships for a 2013 Acura ILX (w/ Premium trim) and Jeri worked her magic and offered me a deal that was far and away the best deal I could find.Two years later, I was back in the market for another vehicle, being completely satisfied with my 2013 ILX, I was looking forward to leasing a 2015 ILX. I needed a car quick and one more time, Jeri worked magic and was able to get me an amazing deal, one which I asked other dealerships to meet or beat, they thought I was joking because the deal was so incredible.Jeri is genuinely an incredible person, looking to help people find a vehicle they want and hammer out a financial plan to have them leave with their dream car. She has been a pleasure to work with and I look forward to seeing her again any time I visit Rallye.

Robin

Mar 30, 2015

I am not a fan of buying cars, the art of haggling, and spending hours on ends at dealerships. I did the vast majority of my negotiation and getting price quotes via email with multiple dealerships. Chris Wuttke at Rallye was always the most responsive and straight forward with me. He matched lower offers from different dealerships and had the car in the color I wanted available the next day. He was a pleasure to work with in person as well. Joel in Finance was great as well, no nonsense, did not waste my time nor his with the paperwork. Chris nor Joel pushed any extras/accessories/warranties that I was not interested in. Overall, this was a great experience and wouldn't hesitate to refer friends and family to Chris Wuttke and Rallye Acura.

MJ.Jaws

Mar 28, 2015

In the market for a new ride? Dread the hassle and the unnecessary back and forth? Most of us have been there and done that. Here you are browsing the reviews in hopes of gaining an edge and finding a hassle free experience. Just a couple of days ago I meet with Reza Lavaie at Raylle Acura. You bet I had my reservations given experiences and the thought of feeling drained from the process. Let me say that this was not the case with Reza. In all honesty, I had a pretty cool experience. Reza was very courteous, professional and knowledgeable. He showed me a couple of models, discussed the features, and highlighted key aspects that I needed to consider before making a decision. Wow, no unnecessary time wasted... a smooth process with a positive client experience and a sweet price. If your in search of a similar experience, I highly recommend your paying Reza a visit. I saw that he has a loyal client base, so I recommend your reaching out to him to schedule a time RLavaieatrallyeacura.com Thanks Reza and Joe Filardo (Finance) for making my selection and purchase a pleasant experience. The Raylle Acura team was very friendly, attentive and helpful at all times. Look forward to my next purchase with Reza. Wishing you success on your next purchase with Reza Lavaie. Matt J. MJ_JAWS

Ajeet Tewari

Mar 28, 2015

I have been to lots of dealership during my 2016 MDX purchase, but Ralley Acura personal were very knowledgable and friendly, here I am specially mentioned the name of Mr. JC, who has helped me to choose my right car for as if he was buying the car for him self or one of his family members, I really thank him for that.????????????

wkramer11050

Mar 28, 2015

The salespeople at Rallye are a pleasure to deal with. Their use of Internet buying tools such as Edmunds Price Promise takes the negotiating out of the negotiating as the discount from MSRP is known in advance. Matthew made getting the options/lease I wanted for my new MDX easy.

mj.jaws

Mar 27, 2015

In the market for a new ride? Dread the hassle and the unnecessary back and forth? Most of us have been there and done that. Here you are browsing the reviews in hopes of gaining an edge and finding a hassle free experience.Just a couple of days ago I meet with Reza Lavaie at Raylle Acura. You bet I had my reservations given experiences and the thought of feeling drained from the process.Let me say that this was not the case with Reza. In all honesty, I had a pretty cool experience. Reza was very courteous, professional and knowledgeable. He showed me a couple of models, discussed the features, and highlighted key aspects that I needed to consider before making a decision. Wow, no unnecessary time wasted... a smooth process with a positive client experience and a top-notch price. In no time enjoying my sweet ride with optimal EQ settings!!!If your in search of a similar experience, I highly recommend your paying Reza a visit. I saw that he has a loyal client base, so I recommend your reaching out to him to schedule a time RLavaieatrallyeacura.com Thanks Reza and Joe Filardo (Finance) for making my selection and purchase a pleasant experience. The Raylle Acura team was very friendly, attentive and helpful at all times.Look forward to my next purchase with Reza.Wishing you success on your next purchase with Reza Lavaie.Matt J. MJ_JAWS

mvj23

Mar 23, 2015

I worked with Bill Evans when leasing my new Acura TLX. He made the entire process so easy for us. He was fair, honest and gave me the best deal ( I shopped two other Acura dealers in the metro area and found that Rallye had the best incentives. Bill explained all the money factors to a T, didn't leave anything out, there were no extra fees, etc. We love our new car, we came out of a BMW lease and we must say that the TLX is a better deal than our existing 3 series. We really love this car! I would recommend Bill if you are looking for great service, he is very professional and will walk you through every step. Thanks Bill and Rallye Acura, you have new customers for life! -Michael

CasM

Mar 21, 2015

The purpose of this letter is to commend Acura Service for all your car maintenance and repairs.In my opinion the level of service provided by this dealer is great. Last Friday I was helped by Mr. Chad Tammaro who was very helpful and knowledgeable and answered my questions.In the past I have been helped by Mr. Keeyoung Moon, also part of the Service staff, who is also very experienced, friendly and honest. The level of service by the Rallye Acura dealer was far beyond my expectations. I believe that your team should be congratulated for their excellent customer service and that your team at this dealer should be held up as an example for other dealers.Very sincerely,Mrs. M. Casarez

Darren Pierce

Mar 19, 2015

Jabir was extremely helpful and knowledgeable. He made the entire process stress free and offered me a great price on a new lease. Joe filardo explained the financing options available. He went over my credit score and its impact on the final lease price. Best car buying experience ever.

skast

Mar 16, 2015

Our salesperson Jabir, made the purchase of our 2015 TLX Advance Package a pleasant experience. He was courteous and knowledgeable and responded to any concerns or questions we had about the car. He gave us a test drive and explained all the new features available in this package. Although an accessory item we ordered was not available on the day of pick up, it became available 2 days later. Jabir has called us after the purchase to make sure everything was OK. This is our third Acura and one of the easiest transactions we made. If I hear of someone looking to purchase an Acura, I would definitely have him/her speak to Jabir.

schmegly23

Mar 1, 2015

I purchased my 2010 Acura RDX from Rallye Acura back in October of 2009. Since then, I have been coming to them for Service on the vehicle. The Service staff, especially Chad Tammaro, made me feel welcome, important, and not just another number but a valued client. All work done on my vehicle has always been top notch and I have never had an issue with the Service performed. They keep me informed about what is needed, often being honest about when certain items can wait, rather than pushing unnecessary items onto the bill. I have trust in them and feel at ease with what they recommend. An overall great experience each time I visit.

bbdinosaur1

Feb 23, 2015

On February 21, 2015, I took delivery of a 2015 Acura TLX Advance Package. My dealings with my salesperson, Jeri Billman were excellent as I have come to expect. I say this because this is my sixth vehicle with Jeri and as it was with prior purchases, the entire process from order to delivery was exceptional. On the delivery day I met with your tech specialist, Christopher Poggioli. He clearly explained all features of the TLX, answered any questions I posed and assisted me to set up my preferred personal driver settings. In closing, my experience with Rallye Acura is again one of 100% satisfaction. I expect to return to Rallye for any future automotive needs.

angelzeyes1980

Feb 18, 2015

I was happy with the service provided to me. Jabir was very knowledgeable and explained all options that were available. I'm completely satisfied with my 2012 mdx. I would recommend this dealership to others.

Shadan Haghnazari

Feb 17, 2015

Very good experience. The dealer was knowledgeable and friendly. He was thorough and patient. We were so impressed with the excellent customer service. Looking forward to buying my son an Acura for his birthday in two months.

mjbiundo

Feb 14, 2015

I had a good experience buying the car. One issue was I asked if the automatic starter came on one key fob that controls the entire car. I was told Yes. That's not the case. Now I need to carry 2 large key fobs. The manager apologized and gave refunded me half the cost of the system.The bigger issue I have is with the suspension on this car. When I test drove the car I was on a road that was recently paved. Not a bump or pot hole in the road. I drove home and that was when I noticed EVERY small bump in the road. The larger bumps feels like the back of the car is gonna fall off. VERY disappointed. For a "luxury" car it rides terrible.Can't wait to get rid of this car.

pnair01

Feb 12, 2015

I bought my 2015 mdx from here and I was pleased with my transaction. Jabir was helpful and patient through out the whole buying process. The only complaint I have is that we were told that the car would come with the automatic remote starter, which we had to pay extra for. Besides that the overall experience was great and I would definitely recommend this dealership and Jabir to my family and friends. Joe from finance was very helpful with packaging us with the extra accessories.

yolie

Feb 12, 2015

I purchased my first acura and my experience with the sales person and the finance manager was unbelievable. Both representatives were patient, knowledgeable, showed no lack of experience and I really appreciate that!!! You guys are the best, thank you for great customer service and a beautiful vehicle, I love it !!

SA

Feb 6, 2015

Rally E Acura is only interested in taking your money, but if there's an issue, they completely abandon you. I've been servicing my TL at Rally E Acura for a little over three years, where I purchased the vehicle new. The customer service was fine until I had a problem with a job I paid them to do. I tried calling and emailing several times, the customer service rep, Enza Comito, the service advisor, Melissa Kennedy, the service manager, Mike Denfeld and the general manager, Jay Rosenthal. No one bothered to respond to my questions or even acknowledge my phone calls and emails.They lied about the work that was performed and when they got caught, are now trying to ignore the whole situation. That's the type of treatment you get from Rally E for giving them your business for over 3 years! I am now in the process of contacting the Better Business Bureau and Consumer Affairs letting them know that Rally E is fraudulently charging customers for work that was not performed.

godley113

Jan 19, 2015

After my car was prepped and while I was on my way to take delivery of my car, Chris called to let me know there had been a slight incident with minor damage to the car and he presented me with options on what I could do. This included taking the car I was looking at or selecting another one in a different color. Being that the color I really wanted was hard to come by, I agreed to let them fix the car and closely inspect it to make sure we were pleased with the fix. In the end, the car looked to be in tip-top shape and I have had it for over a week now. At delivery, Christopher Poggioli patiently went over all the features of our car, helped me setup my phone to link with the car, and answered all my questions with the insistence that I get in touch with him if anything else came to mind. The interface is all new and some of the features are a bit different than my 2012 TL so there was lots to wrap my head around. He knew the car very well and went above and beyond to make sure we were comfortable with everything. This, too, on a bitterly cold day when all anyone probably wanted to do was be in the confines of their cozy office.So far, Ive loved every minute of driving it. I am pleased with the vehicle and also with Rallye's follow-up after the fact, to be sure I was satisfied with everything leading up to and following the transaction. I will not hesitate to recommend Chris Wuttke and Rallye to anyone in the market for a(nother) vehicle. They are top-notch in every regard and their showroom, too, is head and shoulders above their local competition. Finally, I can also tell you that our extended family have been Rallye Acura clients since about 2006 and their service department, too, is helpful, fair, and friendly. We really can't ask for anything more and are looking forward to returning to Rallye when the time is right for our next vehicle!

Nan

Jan 12, 2015

Jabir Choudhery is a true professional! I live two plus hours away and he was able to facilitate the transaction for me prior to entering the dealership. I spent a total of one hour at the dealership purchasing and leaving with my new vehicle. Every step of the way he exemplified true professional courtesy. The negotiation was smooth and simple as he was able to provide me the price I was looking for. No other Professional can offer the service he has and he is truly an asset to the dealership as well as his clients. Expetional service!!!! Thank you Jabir!Hernan

navin

Jan 8, 2015

Rallye Acura provided the best buying experience. At Rallye Acura everyone was very professional and accommodating. My sales rep Mr. Jabir Choudhry was very informative. He spent a lot of time explaining everything and answered all my questions. He was very honest and offered me a great deal. It was a great experience and I highly recommend Jabir and Rallye to anyone looking for a great automobile.

Dmorales

Jan 6, 2015

Jabir Choudhery was fantastic! Great guy answered all my questions and made my experience at Rallye absolutely fantastic! I love my RDX!! I recommend him to anyone interested in getting an Acura ! Truly a pleasure!

RMac

Jan 5, 2015

Coming from a sales myself, I was thoroughly impressed by Rallye Acura. From the minute I stepped in to the minute I stepped out, James LLerandi took care of all my questions and concerns. Their pre-owned manager Armin Pourmehdi was also very fair, and a long with their finance manager Joe Filardo, they gave me an excellent deal that was exactly where I wanted to be. The delivery process was just as easy, no funny business, no hidden fees, and very very fair. If you're looking for an excellent car buying experience, these are the guys!!

Dmarin

Jan 5, 2015

Bought my RDX 2015 and Jabir made the negotiation so smooth, Jabir helped and Got me the best price!! no ACURA dealer can't offer you better Customer Services and Prices than Rallye Acura.Specially with Professional Salesman as Jabir.5 star dealer. Thanks Jabir..

Richard

Jan 2, 2015

Coming from a sales myself, I was thoroughly impressed by Rallye Acura. From the minute I stepped in to the minute I stepped out, James LLerandi took care of all my questions and concerns. Their pre-owned manager Armin Pourmehdi was also very fair, and a long with their finance manager Joe Filardo, they gave me an excellent deal that was exactly where I wanted to be. The delivery process was just as easy, no funny business, no hidden fees, and very very fair. If you're looking for an excellent car buying experience, these are the guys!!

Mcekovic

Jan 1, 2015

Bought my 2010 TL from Rallye and when they showed me the new TLX, I was very interested. Although I was not looking to buy a new car, Matthew Mishanie took me for a test drive and asked me to consider purchasing the new TLX. After I decided to go ahead and purchase a new car, I went back to Matt and bought me new car. I didn't think I would have to wait as long as I did to finally get behind the wheel, but Matt was very hands on and kept me in the loop throughout the process. I was very pleased with the professionalism of all at the dealership, especially Matt, who showed great initiative in getting me behind the wheel as soon as he could. Thank you all at Rallye Acura, especially Matt, Joe and Joel!

Weng

Dec 29, 2014

Nice service, good deal. I got good deal within 30 mins. I bought RDX AWD. Mr. Jabir Choudhry is nice and professional salesman. Thanks him.

vennask

Dec 18, 2014

I visited atleast 10 Acura dealerships within the North Jersey and NYCity/Long Island, and Rallye Acura is the best dealership. This is my 4th Acura within the last 10 years and Rallye Acura provided the best buying experience. After researching for Acura MDX on Autotrader.com and Cars.com, I found that Rallye Acura listings were priced fare, so I gave them a call, and the sales associate (Julio Herrera) provided me with their vehicle inventory, he also explained, why similar vehicles are priced different (depends on the condition of the vehicle). I was 15% outside the asking price range, but Julio insisted that I should look at the vehicles and then decide, after looking at their vehicles, especially the condition, I could see the difference when compared with other internet listings of similar type but cheaper price, it made sense to meet their asking price, and for the quality and conduction of the vehicle, it was still the best price within the 150 Miles range. Most dealerships wouldnt even entertain if you are 5% below the asking price, but Rallye Acura staff were excellent, accommodating, pleasant and helpful, also during the entire sales process, they held up to their end of the bargain, and made the sales process very pleasant. I was an out-off state customer (all the way from Delaware), one thing I call tell, is that, its recommended to follow the Dealerships process for title and registration.

MOHAMMAD AKHTER

Dec 16, 2014

I DROVE EXTRA MILES FROM BROOKLYN TO LONG ISLAND TO LEASE A CAR WHICH ONE OF MY FRIEND RECOMMENDED BUT I FOUND I MADE THE RIGHT CHOICE AND I GOT VERY GOOD SERVICE AND DEAL WENT VERY SMOOTH, I WILL RECOMMEND TO MY OTHER FRIENDS .WORKING WITH MR. JABIR CHOUDHERY WAS WONDERFULL . GOD BLESS HIM.

PedroGalvez

Dec 13, 2014

Rallye truly defines professionalism and customer service. My particular sales rep Mr. Jabir Choudhry walked me through every aspect of my car buying process. I am a retiree and get flustered easily, but he was very imformative and patient. Management was equally accomadating in every aspect. It was a great experience and I highly recommend Rallye to anyone looking for a great automobile, while getting excellent service.

davidm71

Nov 10, 2014

I have been leading cars for the past 18 years but I have not had such a great and personable experience as I did from Rallye Acura. Everyone so attentive and respectful especially salesperson I was working with. He was very direct and honest doing what's right for the customer. I really had a great pleasure working with him and would definitely recommend him and the dealership to anyone looking for Acura vehicles. The purchase process was very streamlined, fast and efficient. Finance department was very upfront laying out all necessary information. Really enjoyed the experience.

bbdinosaur1

Nov 6, 2014

I received a recall notice for my 2014 Acura MDX in the mail. A call to the service department and I got an appointment convenient to me.Fast check in upon arrival at service. Wait time was as described. Check out process was easy. Completely satisfied.

SOLZ

Oct 27, 2014

I have just leased my fifth Acura (10 overall in the family) from Rallye and the experience was, as always, a pleasure. Julio Herrera was friendly, knowledgeable, and attentive. Whether I am at the dealership for service or a new vehicle, there is a feeling of warmth and competence. I always recommend this dealership.

shawn.brody.7

Oct 15, 2014

I felt like I get the VIP treatment every time we go. They are so accommodating and easy to work with. It is a pleasure to keep returning here. We are loyal customers

HelenAshton

Oct 11, 2014

Great experience from beginning to end. Never felt any pressure. After 20 years of owning my Honda I decided it was time for an upgrade. I decided to choose an Acura RDX 2015 with Tech Package. After researching and contacting several dealerships I chose Rallye Acura and thank god I did. James Llerandi was a godsend. He made me feel at ease, was very honest and upfront and offered me a great deal. He spent a lot of time explaining everything during and after the test drive. I never felt rushed. It was a very pleasant experience. I highly recommend James Llerandi and Rallye Acura. I hope to keep this vehicle for another 20 years and I will definitely be using them for my service appointments. Thank you guys very much for making me feel comfortable and keep up the god work. Sincerely, Helen Ashton

Lis0926

Oct 11, 2014

My family and I had a wonderful experience. We were given the best treatment and accommodations based on our needs, the staff is very friendly and attentive. I would highly recommend this dealership to anyone wanting to purchase a vehicle in the future.

mamardo

Sep 30, 2014

After purchasing a new MDX from Rally Acura, we needed a lesson to learn all of the incredible facets that this car offers. We spent over an hour with Chris. He was so informative and helpful. We learned all of the amazing features of our purchase..After, Chris told us if we need anymore help to just call...and he gave us his card. We have bought three MDX from Rally. Wouldn't go anywhere else...Thanks for all of your great service. Meredith and Carl Doerge

tracyminchan

Sep 26, 2014

We came into the dealership knowing that we were interested in leasing this particular vehicle, after shopping around a bit and doing some research. Jabir approached us when we enter the dealership. He was very friendly and he wasn't pushy or too sales-y, as I often feel when I visit car dealerships. He was very honest, friendly, and made the overall experience very stress-free. I also liked how, when we came back to pick up the car, he walked us through some of the technology features in the interior of the car. I feel like he didn't really need to do that, but it was definitely a very nice gesture and made the experience overall very thorough. Also, we got into a small fender bender and we reached out to him. It was really nice of him to offer us a savings certificate to apply to the repair bill. We highly recommend working with Jabir and recommend the dealership as a whole as well.

Sean Ahluwalia

Sep 21, 2014

After weeks of shopping around for the "perfect car", we were able to decide on our certified pre-owned 2012 MDX in just one visit to Rallye Acura of Roslyn. What convinced us was the helpfulness and professionalism of the staff throughout the entire process, especially from Mr. Choudhery who took the time and care in understanding our preferences/price range to find us a car that we really love. Even after it was brought home, he followed up and made sure everything was in order. I would recommend a visit to this place to anyone who wants the great service and quality of cars that Rallye Acura has to offer. Sukhwant Ahluwalia

Don0914

Sep 17, 2014

I called Rallye after getting some great price quotes from other places. I spoke with James Arismendy, who said he would match those prices and get me whatever I wanted with no surprises. After meeting him he was as straightforward and honest as I thought, as was everyone else here. It's a very relaxed and comfortable atmosphere where you're not attacked by pushy sales people, but greeted with a smile. I will be back for another vehicle when my lease is up and I will highly recommend Rallye to anyone that asks.

JBzez1985

Sep 11, 2014

I just took delivery on my newly leased 2015 Acura MDX earlier this afternoon. I dealt with Jabir from start to finish and he was courteous, helpful and understanding of my needs every step of the way. I would highly recommend coming to Rallye to see Jabir if you're in the market for an Acura product.

Svenace67

Aug 30, 2014

Everyone is so professional and friendly at Roslyn Acura. I would definitely recommend this dealership to all my friends. Chad is one of the best service advisor.

Rick Schwartz

Aug 29, 2014

I have serviced two cars during the past 9 years at Ralley and find their service excellent. Starting with the service advisor, Chad Tammaro, and continuing with the service people, there have been absolutely no problems. Service is performed quickly and is finished on time. They are a pleasure to do business with

sreevin

Aug 22, 2014

took my Acura 2014 MDX for the state inspection service call at Rally Acurathe Acura service team of Enza & Keeyong as well as the valet staff made this trip a pleasant experience. the team is very knowledgeable and respectful. I would rate the customer service to be excellent at Rally Acura. Thanks

Fitzreo

Aug 21, 2014

I took my other Acura vehicle (2012 TL) to Rallye Acura for service. I bought this vehicle in an Acura dealership in Queens, but I prefer Rallye to perform my services. I trust Rallye Acura because I have proven that they can be trusted. I like the customer service when making appointments. They are very nice and respectful to talk to. I like their valet staff when they greet you when you drop your vehicle up front. I like their service advisors. Not only they're knowledgeable, but also they follow up and give you status update of your vehicle. So all in all, I like what I'm seeing with the Service dept. at Rallye Acura. I've been with them for the past 2 years and I will continue to go there to have my vehicles serviced. I'm still 100% satisfied with their service quality.

Art McMahon

Aug 17, 2014

Chad Tammaro always makes getting your car serviced a pleasure. From making a reservation to checking you in when you arrive, insuring that the proper service is scheduled, and delivered on time, he makes you feel like you are a special customer. His genuine interest, knowledge and professionalism are an asset to Rallye Acura.

mdslak

Aug 17, 2014

We had a great experience with Matthew. He treated us well. He picked us up at the train station, which was an above and beyond effort on his part. It went a long way in letting us know what kind of top qualify professional he is.

pk1908

Aug 17, 2014

I had a very pleasant experience at rally Acura while purchasing my 2015 MDX. The service was great and the dealer Jabir made everything simple and easy to understand. I was really impressed with his patience and curtesy towards me the customer. I definitely recommend stopping at Rallye Acura and seeing Jabir if you want to purchase an Acura.

MeccaDon1

Aug 15, 2014

I came to Rallye Acura looking at cars to purchase after visiting other dealerships. Upon arrival I felt the hospitality once we stepped out the car. Everyone I encountered made the viewing more appealing. Meeting Mathew was a great experience because it wasn't about the car but his "OVERALL PERSONALITY" which the other dealerships lack. I would and will recommend him to anyone looking for a great experience purchasing a car. First Class Professionalism and Humanitism. It's hard to get me to trust people but the overall experience down to the mechanics was a Warm Welcome. Mathew I want to thank you for being genuine your salesmanship goes without saying U sold me the moment you started talking I love my 2014 RDX!!!!

cr1431

Aug 3, 2014

My family dealt with Jabir Choudhery a few years ago at another Acura dealership and we managed to track him down at Rallye because we were so impressed by our initial experience. He remembered who we were and took time to work around our schedule so that we could look at a TSX, even offering to stay late so that I could stop by after work. He didn't make me feel pressured at all and made my entire experience a very positive one. I would definitely recommend stopping by Rallye seeing Jabir for your next car!

GoSt

Aug 2, 2014

We recently bought our 4th MDX from Joe Matajy and his team. In addition to knowing we are getting superior car every single time, we felt confident and condor table throughout the process. In addition to Sales Team, we have to commend Service Team , who throughout this past decade addressed all service needs for our cars, at the highest level. Job well done.

thomtj1

Aug 2, 2014

I just brought my MDX from rallye Acura . My sale man Jabir was professional and upfront from the beginning. No gimmick straight forward with the price and made the whole car buying experience easy. I would highly recommend ralllye Acure to my friends and family.

doro3130!

Jul 28, 2014

We were having a problem with our bank releasing sufficient funds to pay for a rather large service bill and the service manager stayed late while we were on the phone with our bank. What could have been a very embarrassing situation was handled very calmly, patiently, and kindly. After about a half an hour on the phone with our bank we were finally able to pay our bill.

njb215

Jul 24, 2014

I just leased my new ILX at Rallye at a great price. The staff at Rallye are courteous, professional and responsive to all my questions and concerns. They even bought out my old lease without any hassle. I never went through such a quick and easy process leasing a car. I would not hesitate to recommend Rallye Acura to my friends and family.

tynitty32

Jul 21, 2014

First encounter searching for 2015 MDX was with Jabir. He was professional and upfront from the beginning. Joe M. always greeted us with a smile and was always willing to go the extra mile. Joe Filardo was simply AMAZING and made our overall experience such a pleasure. He was very comforting, understood our needs, and made an almost difficult situation with our trade-in a smooth transaction. Thanks again and look forward to seeing you all in the near future!Ty

JT1210

Jul 8, 2014

I have been a Rallye Acura customer for 10 years ( 3 Acuras) and can honestly say that I have never had a bad experience with their service department in all that time. While they are all very good to work with Chad Tammaro is the tops. He is excellent.I have been dealing with Chad for close to 4 years and he is without a doubt the most honest and courteous person I have ever dealt with. He is very personable and really seems to care about making you happy..I would strongly recommend Rallye and especially Chad.

mproskurniak

May 19, 2014

once again chad has come through with excellent service. He has gone out of his way to make sure that my car has received excellent service. HEe has not tried to sell me service that is not requires as some dealerships do. He has also made available loaner cars (when requested)of my choice so my wife could get a day to test drive the model. I will continue to use rallye as my preferred service center. I will also purchase my next car for my wife there,(NOT ISLAND ACURA).

Jeffery3074

May 2, 2014

I had my first Acura mdx with this dealer and it was great. Now I am a return customer on my new 2014 mdx. I also got the same good deal, service, and friendly welcome. Thank you jeri billman.

MaxAcuraed

Apr 29, 2014

Good customer service experience, with clear explanation of the services that were going to be performed on my car. I have taken my car for the past four years and I will continue to do so.

mcollasso

Apr 29, 2014

Great experience, excellent customer service. I would definitely recommend rallye acura. The vendor was very kind, helpful and straight forward from the beginning. We were very satisfied!!

pinal

Apr 24, 2014

My first time walking into rallye acura i was very pleased and the friendly staff was very awesome and i was greeted very professionally and i was greeted with the general manager jay and he is was very good he introduce to me to jabir which he was very good and very professional and helpful i was very happy, jabir took me straight to the car and i loved it so definitely they knew what i was looking for. rather than going to 3 different dealers i should have listen to my dad and went to rallye acura to begin with, would have saved zoo much time and the aggregation. i got a good car and I'm happy so far I'm going back to find out the issue w/my heat so i hope it gets fixed something very minor.overall i would recommend to anyone to rallye acura and even my sister is coming to rallye acura when she is ready.

dhoro

Apr 23, 2014

I have only good things to say about this dealership. Joel was very helpful and was able to get me into a lease that was feasible for me. I needed the car by a certain day and despite holidays they were able to get it done for me. I am very pleased with this dealership.

Jeannam17

Apr 22, 2014

Worst dealership I've worked with. I was promised an Acura ilx in white brand new for an amazing price. After giving my down payment I received a call the next day saying the car was sold. Completely upset I began to ask Matthew how he could sell a car I put a down payment on, well he never took it and regretted to inform me on that. So upon lying and everything else he tries to tell me white and silver are the same color, clearly they are not. Then trying to smooth things out he says he'll call me back because he has to check if he has a black one in stock which I then asked for instead (also said he had this one) after not receiving a call I tried to call him twice ,no answer and still haven't heard back. I would give him no business, he isn't a good salesman at all.

MLee8946

Apr 22, 2014

This is the 4th vehicle my wife and I purchased from Rallye Acura. I had this crazy idea of going to another dealership and it was probably the dumbest thing I did. Maybe other dealer lure customers with better price on the internet but they can learn a lot from Rallye on how to treat customers. We met Danny Park back in 2009 when my wife purchase her TSX. He was not even our sales associate at that time but he remember us every time we go in to the showroom or service. I explain to him about my experience with another dealership and assure me he'll take care of us. Not only did he help us select the right vehicle but it's the way he treats us like family. Joe Filardo went above and beyond to get us the best finance rate. When it comes time to pick up the vehicle, Austin Mandell was so thorough in explaining all the features. We highly recommend anyone planning to purchase an Acura to go straight to Rallye. You wouldn't be disappointed.

Molove2321

Apr 14, 2014

Acura service in roslyn is the best. Chad tammaro did a great job. He was polite and very informative about Acura cars. Chad deserves a raise for his hard work

amethyst167

Apr 10, 2014

Knowledgeable and courteous. He did a great job catering to our needs and got us a great car for an outstanding price. Would do business with him in the future.

RosannaCastro

Mar 27, 2014

I have bought two other cars in the last 12 years and I have always felt taken advantage of and lied to. This time I did extensive research on the car I wanted (2010 Acura TSX) and was ready for every trick in the book. Before I came to Rallye I went to other dealers where the price advertised was not the real price of the car even after I had called. As soon as I refused to take their financing or third party expensive warranty, the car miraculously went up several thousand dollars.When I came in to Rallye I was on the defensive. Miraculously, Jabir Choudhery showed me the car that I wanted, at the price that I wanted to pay and there were no hidden fees or gimmicks. There was also no pressure or increasingly incredible statements about how great there dealer was and how their low overhead allowed them to price cars lower than any other used dealership in the area.At Rallye they don't have to say this because as soon as you sit down and start talking you can see why they are a Dealership of Distinction. Joel First was also fantastic even though I was perhaps a little on the bitchy side toward him (sorry Joel!). After I went from trusty Jabir to Joel, I thought the numbers guy is going to try to get one over me. The bill of sale was simple and easy to understand, there were no hidden numbers or fees. Everything was clearly laid out as explained. I was so happy I ended up buying the extended warranty directly from Acura and at a third of the price the other dealers were offering. Needless to say, I will be buying all my cars from Rallye from now on. If you want a certified pre-owned or used Acura and have been to a bunch of crappy used car dealers where the numbers are always shifting and the sales staff is trying to sell you crap you don't need for prices you shouldn't have to pay, and are fed up: Go to Rallye.

adidasdkm

Mar 24, 2014

I had brought my TLS in last week for an oil change, check engine light indicator and to fix the broken bulbs on my gear shift. I was then advised by Melissa that there were other issues discovered but she checked and it was covered under my power train warranty; broken engine side mount. Kudos to Melissa for being so informative and extensive when checking my policy. In addition a warn fuel pump which triggered the check engine warning.Melissa had offered a loner since she was checking the inventory on the fuel pump and wouldn't know till later that day as to whether or not the part would be in stock. The service was prompt. I had left the dealer all of about an hour and was called by Melissa who informed me that all the work was completed pending the fuel pump which had to be shipped from California (should arrive in a week I was told). I picked up my car and the only thing that made me a bit sour was the cost of changing the broken bulk, $5 for the bulb $200 to install, really? At least I was able to get a slight discount. Later that evening, I started my car and noticed the lights on the gear shifter were fixed but random lights around my navi screen and VSA button on the driver's side were all off. I planned to call Rallye in the morning but Enza called me first (who is wonderful). I was transferred to Melissa right away and told her about the issue. She consulted the mechanic who worked on my car and the reason he gave me was the gear shift lights have nothing to do with the navi screen lights.... and I would have to pay for those to now be fixed as well. Okay, let's think about this. If the lights around the Navi and the VSA were broken wouldn't a customer have identified that as an initial problem? I did report the other light issue, why would anyone want to make multiple trips? Second, it doesn't take a rocket scientist to explain that the lights on the Navi screen are separate from the gear lights. The point is the technician messed up and doesn't want to admit it. Third, with all the information available to the educated customer, don't treat the customer like they don't know what they are talking about. I guess that's why mechanics work on cars and not sales. Fourthly, the work was sloppy. I lights on my gear shifter is fixed but there is a piece of fabric (I assume part of the internal liner) sticking out. Again, poor workmanship.I hope that when my fuel pump arrives (this week), Rallye will fix my other lights gratis that the technician knowingly screwed up and I hope another technician is assigned to my vehicle. I want to emphasize that Melissa and Enza rock, the technician and his lack of a plausible excuse work for his mistake and sloppy work is the problem and the reason for the low rating for overall experience, quality of work and price. Btw, I doubt it took him an hour to install the lights. I hope when I purchase my M3 from Rallye this year the technicians are better.

ymathew1294

Mar 8, 2014

Yes when I went to the Rallye Acura dealership I had excellent customer service from Mr. Jabir Choudhery. The reason I believe he had an excellent review from me is because he was very polite and courteous with us. Gave time to talk to us and was not in a rush to leave for another customer. I would reccomend his name to future prospective customers because of the great experience I personally had.

crxkidd

Mar 6, 2014

I had a very pleasant experience at Rallye Acura. They are a "no pressure" dealership and they really make you feel welcome. Jabir was my sales person and he really went above and beyond to accommodate my needs and concerns. Most importantly I was offered a deal that was unbeatable on a 2014 RLX. I am EXTREMELY pleased with my purchase and recommend anybody in the market for a new or used Acura to stop by Rallye. I gave them 5 stars because they deserve it !! This was the easiest and most pleasant experience Ive ever had at a car dealership and I will be returning when Im in the market for my next car.

EricKave

Feb 19, 2014

I have bought/leased the last 2 Acuras from Rallye Acura of the 6 I have owned since my first in 1988. I was very disappointed with the 2 other dealers I bought/leased from. Rallye has always exceeded my expectations both in sales and leasing as well as their excellent service. I have also purchased extended warrantees from them (an absolute no brainer). Chad is my service guy who couldn't be more accommodating. Enza is the customer service representative who arranged the extended warranty and always follows up on every service call to ensure I was satisfied with my experience. Mike Denfeld is one of the major reasons I am so impressed with Rallye. He was my service guy until getting promoted to service manager. He has the nickname of Dr. House from the TV series in that he can uncannily diagnose any problem that presents itself. Having bought several Acuras in the first model year, invariably unexpected problems show up that need to be diagnosed, fixed and corrected in future model years. Also, all car designs will show symptoms that are not problems but it helps to know the whys of the symptom and not to be concerned. Mike fits his nickname extremely well and is a huge asset that I hope never leaves Rallye as long as I own Acuras.

happy_chrissy

Feb 18, 2014

1-There should be more coupons sent.2-The only issue I had was that my heated seats take a very long to heat up and was told that it was normal. I wish the seats would heat up quicker like the my past Acuras that I have owned. I received great service from Melissa, she is very friendly and accomodating!

SanitaChanchall

Feb 14, 2014

I was frustrated with my car stuck in the snow and the tow truck taking three hours to bring it to the dealer but Moon, Darell, and James were super helpful and made me feel more at ease. Thanks guys !

rjagnarine

Jan 31, 2014

I've been with Acura for the last 9 years, Jay Rosental and Jabir were excellent in getting me the best price. There were some accessories I really wanted, without paying too much, Jay reviewed my quote and was able to accomodate me and give me the best price. Thanks Acura!!

walterwong

Jan 17, 2014

This is my second Acura from Rallye. As always, they were very friendly and helpful. JC was able to give us a great deal. The MDX runs like a dream. As a customer there is really nothing more you can ask for.

salbal1977

Jan 15, 2014

Friendly Service and KInd. I was explained exactly what the problem was.recommandation was helpful to keep the car well and I will visit again forfuture service. Thanks. Mr.Moon

jamesarthur

Jan 14, 2014

This is about the sixth Acura I have leased with the excellent assistance of a consummate professional Jeri Newman. Her explanations are clear,her prices are always good,she is always very friendly and the process is always quick with no time wasted. She is trustworthy and a pleasure to work with.

latke

Jan 10, 2014

We came to Acura after many years of driving Honda Accords. We wanted to upgrade to an Acura. Jabir, our sales person, made us feel very comfortable and was knowledgeable about the Acura vehicles. He eventually gave us a fair price on the Acura TL. We had not bought a new car in many years and we were taken aback when we thought we had a bottom line on the price of the auto. We signed some papers and then we were shown a list of accessories. We felt that these accessories which were an added cost should have been offered to us before the price of the car was given. Having said all this, Jabir has shown to be a highly professional salesman. He answered all our questions and offered to assist us in any way possible.

islandcove

Jan 1, 2014

I had an old issue with a chirping and growling sound that Rallye was not able to diagnosis because every time I brought the vehicle in, the noise stopped....it usually happened in the winter and in the past they have replaced belts and tensioners....but that did not resolve the problem...Recently it happened again and this time they heard the problem.....even though I exceeded my exteneded warranty by 2,000 miles, they "good will" the repair with minimal cost to me.....that is what I would call real customer service thanks to Chad Tammaro......

tofucandy

Dec 26, 2013

Jabir was professional and patient throughout the entire process. He was always available to answer questions and never hesitate to provide help any way possible, even after the purchase. He has demonstrated the true professionalism and customer service. I recommend Jabir as your sales person.

JT1210

Dec 23, 2013

I have been a Rallye Acura customer going on 10 years and they never disappoint. This past Saturday I had routine service performed on my TL. Its always easy to make an appointment and when its routine service, as it was this time I am usually in and out within an hour.My service advisor Chad as always went above and beyond to make sure I was happy, there is a reason why I have been a customer of theirs for as long as I have.

bbdinosaur1

Dec 20, 2013

My service visit was regarding a recall on my 2014 Acura MDX for a possible problem with driveshaft bolts not torqued to specs. I called the service department at 8AM Dec. 19 and was given an appointment for 10 AM that same day. Upon arrival, a valet met me to take my vehicle and I then proceeded to the service desk. I was greeted by Chad Tammaro, with whom I had met several times prior, for other service appointments for other vehicles. The paper work process, including an offer for a car wash, was brief. I was on my way within an hour with the work complete and a clean vehicle. This is my fifth Ralley vehicle and as in the past the service experience was excellent.

Jms66

Dec 18, 2013

I went to Rallye Acura as my Acura TSX lease was up in 2 months and Rallye was were I had previously leased it. The prior salesman was no longer at Rallye and I was introduced to Joe Schaffir. Within 10-15 minutes we had agreed to a new lease for a 2014 Acura TSX-SE and we handled all the paperwork at that time. I also met with Joe Filardo and he went over the lease details without a hitch. The pickup the next day also went smoothly and I had my new car, even inclement weather notwithstanding. Great job Rallye.

aginsberg

Dec 11, 2013

I have a 2004 Acura MDX with 126,000 miles.At Rallye Acura Service, you are greeted immediately when you enter the lot, your car is taken by a friendly employee who parks your car and directs you the service department. There are always a sufficient number of service advisors that you never have to wait. Your file is pulled up immediately on the computer and any required service is related to you in addition to any problems you may have. I only service my car at Rallye and, because of the excellent service and preventative maintenance, there are rarely any new problems to report. There is a customer service representative in the immediate area to assist you in any way. Coffee and bagels are always available while waiting.And of course you can move over into the sales area and look at the new models.Your car is immediately brought into the shop for an evaluation and within a short time the service advisor is out with a complete list of all work required and a very accurate estimate of the cost and time required. Once an agreement is made, the service is started. You are always asked if you want to wait or if you want a loaner car. It always turns out that the cost and the time were accurately estimated. Ypur car always gets a car wash. I have so much trust in Rallye that I also buy and get installed any accessories that I need. The most critical are the tires. I get a good price on the tires and I know they will be installed and balanced superbly.In the unlikely event of a problem, Rallye always honors the particular warrantee.Rallye Acura employees I have dealt with represent the company well which always give you the confidence to buy a car at Rallye and get it serviced there.

BrijeshChandwani

Dec 7, 2013

We had a warm and efficient treatment when we dropped by last week for a pre-owned MDX. Chris, one of the sales manager, personally helped us despite being busy with other clients. We were in the dealership for about 20-25 minutes. Although nothing materialized in reference to us buying a car, I have to say, we had a seamless and a pleasant experience from the time we walked in till the time we walked out.

mhlevine50

Dec 7, 2013

I have leased 3 cars from Rallye Acura in the past 6 years. I have needed warranty service on 2 occasions and was provided a replacement vehicle at no charge in both cases while the repairs were done. The lease prices were very fair and were negotiated quickly and easily. The negotiations were totally transparent with the salesperson showng me exactly how the price was arrived at on her computer and found the best available lease deal for us using alternative leasing companies that were available. On my last lease, I traded in a vehicle and was given an above market price. They are clearly interested in building up relationships that lead to repeat customers and I would definitely recommend them.

HarrietR

Dec 4, 2013

James Llerandi exceeded my expectations as a sales adviser.He was extremely knowledgeable, courteous, and patient.He tolerantly accompanied me on several test drives even though at that point he did not know if I was going to actually wind up buying a car.During the test drives he explained and demonstrated the features of each vehicle with expertise.Additionally, he answered all my detailed (and sometimes repeated) questions during the car buying process without judgement which I greatly appreciated. I will highly recommend him specifically to anyone who is in the market for an Acura.Thanks James!

Rezwana

Dec 4, 2013

Jabir was an excellent salesman and helped us seamlessly with our trade-in of our 2011 MDX (which was also from Rallye) and put us in a brand-new 2014 RLX. He was patient, informative, and very well mannered. We had an over-all very pleasant experience with Jabir and would recommend him and Rallye to all our friends and family.

Bayside60

Nov 29, 2013

Jeri Billman was a true professional. She was helpful and informative. She was interested in giving us the best deal possible. Jeri made leasing a car a positive experience.

ginacj

Nov 27, 2013

For someone who own an old car, buying a new one was totally an experience. My sales agent and finance manager was very good and helpful.

Achuth

Nov 26, 2013

Highly recommend Raylle Acura and working with Jabir at Raylle. Had a great experience working with him while buying my new Acura. Jabir was patient and clearly explained the process and documents and frequently followed-up during and after the process. Customer service at Rallye is good and goes beyond what one could expect from any of the other dealerships.

togorman

Nov 26, 2013

Bought a new RDX in September this year. Only got $7k for trade in of 2004 MDX in great condition and spent thousands at same dealership over the years on service and scheduled maintenance for same car. Felt like I didn't get the best price on RDX and they nickel and dimed me down to a hundred bucks after I told them how much business I gave them over the years. Best they could do was first servicing free.

Jimeez

Nov 19, 2013

Made the purchase of a new car with trade-in easy and hassle free. Knowledgeable, friendly and not too "salesman-ish". Would definitely buy from again.

shishir4car

Nov 18, 2013

Went to buy 2010 Acura MDX, Saw jabber there, he was very informative and gave all information we needed.Service was good , except the price, we felt there was room to adjust the price. regardless we ended up buyingthe car, as it was in good shape. overall nice experience , will recommend it to all.

dcheung

Nov 12, 2013

One of the best dealerships I've worked with. Traded in my car to get into a certified used owned RDX. The sales person Jabir was very friendly and explained everything. He walked me through every step of the way and even called me back when he said he was. I called the dealership back regarding a payout information on my trade in and spoke to both Jay the manager and Chris, both of which was very helpful and got me an answer in less than 5 minutes now that's what you call service!. I would recommended this dealership to anyone looking for a new/used Acura.

rmr321

Nov 12, 2013

Rallye Acura was incredibly pleasant to deal with as a first time car buyer since the moment I set foot inside. Mr. Jabir Choudhery (JC) and Mr. Joel First both went out of their way to provide comprehensive information in all aspects of the car-buying experience. Despite the fact I was very indecisive at one point as to which vehicle I wanted, Mr. JC was very patient and spent an ample amount time with me and my family, showing us the vehicles, letting us test drive them, as well as help us through all the paperwork. Additionally, Mr. Joel First worked meticulously on my behalf to lock in the best possible financing option for me as a first time car buyer. He is truly passionate about customer satisfaction and will go out of his way to work in your best interest.I highly recommend Mr. JC (sales) and Mr. Joel First (finance) for anyone looking to buy/lease a new/pre-owned vehicle from Rallye Acura! I would definitely say that the customer service at Rallye Acura as a whole is exceptional and goes beyond what one could expect from any of the other dealerships (not just Acura) in the entire tri-state area.

Gniemetz

Nov 10, 2013

I made an appointment with Kristen . She was very personable. We worked out a deal .There was very minimal 'game playing ' on her part. I leased a fully loaded 2013 Acura TL. My experience with her has changed the negative way I felt about car sales people. Kristen was very knowledgeable , profession able and seemingly honest. It was a pleasant experience . I love my new car. Once I 'signed on the doted line' Austin Mandell then sat with me in my new car and proceeded to show me how to use all the new features in my car. He must have spent an hour with me. He too was very personable and was very patient with me. When I had a problem using the Bluetooth in the car he even came to my home to fix the problem. I was very impressed.kudos to the manager of tne dealership, Jay Rosenthal. My total experience was great.G. Niemetz

mrsorrie

Nov 8, 2013

I called on a Tuesday evening. Spoke with Nina and gave her my perimeters. A very polite gentlemen returned the call very promptly. By Thursday I drove away my brand new Tl. This was the most delightful car experience I have ever had. Run don't walk if you are in the market for an Acura. JC was my salesman, Joe was the business manager and Jay was the Sales Manager.

Dan Nicolini

Oct 31, 2013

In for first service, fast and on schedule.My experience at Rallye from my purchase to my service experience was excellent. I will Definitley be back.

rrothstein

Oct 23, 2013

I purchased my 2003 mdx at this dealer and have only serviced my vehicle at this same dealer. The persons that I deal with are all professional and courteous to me always.

dan2013

Oct 16, 2013

My Acura was stranded after I lost my key while out for lunch. I was in NY for work but I live 3 hours away in NJ. I called Chad at Rallye and the team went into go mode. They were waiting for me when the tow truck arrived and delivered a level of service for both me and my car that is unmatched. They truly set the standard for all luxury brands.

khazzam44

Oct 8, 2013

Jabir Choudhry was very informative and helpful. This is our the second Acura we purchased from Jabir and we are very happy with both cars and the service.

tomicu

Oct 8, 2013

The whole experiencce at the dealership was pleasant. The place is costumer friendly. All the employees I dealt with were very polite, friendly and manifested great professionalism.

cmpineiro2501

Oct 6, 2013

i was not approved for the lease at first but the dealership knew how bad i wanted the car and pulled all the strings they could to get me in it at the price i wanted. now i have my brand new Acura which is wonderful and i love it all because they cared about me getting into my new car. thank you Matthew and Joel!!!!! I'm very happy with my purchase and love my car.thank you Christian

bbdinosaur1

Oct 3, 2013

Service appointment was to install an accessory back ordered at time of vehicle delivery. I was called to set up the appointment when the item became available. The appointment was convenient, a loner vehicle was made available and the service was completed in a timely manner. Complete satisfaction with the dealer employees who handled the sign in sign out procedure.

cd1060

Sep 26, 2013

Jabir Choudhury made our experience at Rallye Acura as seamless and easy as possible. He was kind and knowledgeable, answering all our questions and providing valuable information. We love our new car!

pmorrocu

Sep 24, 2013

This is my second lease with Rallye Acura and with Chris Bello. He truly understands what customer service means and he always make me feel like the most important customer he has. My RDX was soon coming to lease end and Chris made the process of helping me find my next Acura that I could never imagine driving another car. I have had my car for a short time and I love every amenity it has and feel excited every time I drive it. I recommend working with Chris if you are looking for a honest and fair sales associate. He is great and I will always be an Acura customer!

SanitaChanchall

Sep 17, 2013

I walked into Acura because I was having some issues with a previous auto center after getting into an accident. I was immediately assisted by Chad and felt comforted from the start. My car was in good hands and Chad reassured me and helped order my parts efficiently and my car was fixed with no issues within an hour and half. I didn't have to wait for a long time unlike the other auto center, great customer service, and they continuously updated me with the status. I really appreciated it and Mike, the service manager, I believe, was also great by allowing my service to be inexpensive. Thank you Rallye Acura!!

bbdinosaur1

Sep 14, 2013

As experienced four times prior, it was a pleasure to work with Jeri Billman again to obtain a very fair lease agreement. All concerns and questions were answered prior to the completion of the deal. The day of delivery was handled professionally. Austin Mandell's explanation of all the tech features of my vehicle was clear, precise and informative..

feeny

Sep 10, 2013

We had a great experience at Rallye Acura. Our salesman was knowledgeable, efficient and really worked with us to help us find exactly what we were looking for. He also worked with us on pricing and made the whole process seamless.

mikekalo

Sep 10, 2013

Matt was very courteous, polite and professional. He was very friendly and patient. Throughout the entire transaction, I never felt pressured. He was willing to work with me on the price of the car. I appreciated his efforts and I would highly recommend him.

Cynthia Wilcox

Sep 9, 2013

Chad Tammaro is always a pleasure to deal with!... He's professional, courteous and always takes the time necessary to explain and rectify any issues I may be having with my vehicle... Since I purchased my car I've only used Ralley Acura on Northern Blvd in NY for service and wouldn't think of going any where else!.... Based on the same I know my next vehicle will be an Acura based on the extraordinary customer service I've experienced dealing with Chad!

doyla

Aug 30, 2013

Ever since we've leased our 2011 MDX, we've had it serviced by Chad Tammaro. He is an excellent service advisor! Our experience working with Chad is ALWAYS a pleasure. He exceeds his customer service care and always treats us well. We are very much pleased and if we get an Acura again, we will choose Rallye as Chad is employed there.I have recommended several of my friends and family to purchase their Acura from Rallye as even your over-all customer service is commendable. Very pleasing experience. We will always be with Rallye Acura as long as this customer service continues! Keep up the good work guys!!!

brettskies

Aug 21, 2013

Jabir Choudhry at Rallye Acura was extremely helpful in helping us find the right car for a great deal. When we picked up the car, JC came into the car with me and explained all the aspects of the vehicle in great detail. He was very helpful and friendly and made our experience wonderful!

amessite

Aug 20, 2013

I was pleased with the terms of my trade in and the speed and efficiency in which it was accomplished. Anthony was a pleasure to deal with both in terms of negotiating the terms of the trade in and in getting me into my new car and out of the dealership as quickly as possible.

juneberns

Aug 20, 2013

I was taken care of immediately. The salesman was curteous and answered all my questions and concerns. I was assured that he would assist me with any issues I might have with the car in the future.

sj32

Aug 20, 2013

excellent, very helpful, my salesman Jabir Choudhery was easy to deal with, professional, friendly, and answered every question we had. The dealership is modern and clean. I will reccomend to family and friends.

Agoustas1

Aug 3, 2013

Jabir was an excellent salesman. He was kind, friendly, knowledgable and courteous. He made sure we got a great price. And was very honest. We were very satisfied with our purchase.

Bmartin220

Aug 1, 2013

After going from dealer to dealer it was a relief to go Rallye Acura. Jabir was honest and straightforward and made for a stress free car buying experience. Thank you!!!

jrsct01

Aug 1, 2013

Jabir was my salesman and he was wonderful! I also had dealings with Joe Filardo and Danny Park and they also were very friendly and accommodating. I got a great trade-in on my old car and the Costco price was matched. It was a very easy, low-pressure experience!

Marinom

Aug 1, 2013

Kristen Conte and Joe Filardo made this purchase a very pleasant and easy experience. They were both very professional, courteous, helpful and an absolute pleasure to deal with. Kristen took her time explaining the various vehicles available and Joe went over all the loan options. The delivery of our vehicle ran very smoothly. Kristen was extremely organized and efficient.

New2013Acura

Aug 1, 2013

Mr. Choudhery was my sales person and he did an excellent job in explaining the process, paperwork and the car itself. He also assisted in communicating with insurance agent. He was patient in his dealing with this customer and extremely clear in his explanation of the features of the car.

Yauzas

Jul 25, 2013

Jabir was very friendly and professional to deal with. Has been very responsive after car purchase as well with an questions. Would definitely recommend Rallye.

sreevin

Jul 25, 2013

buying a car is a very stressful exercise, where you know that you will get ripped off on the price factor.It was anything but that at Rally Acura, where I found Jabir from Sales & Joe the FNI man who made this entire process for me and wife to be a least stressful exercise. am also very pleased with Enza from the client service team who made my first visit to the service center a very comfortable experience.These members of your team are a good asset to your organization. Keep up the good work.

Antagupta

Jul 19, 2013

Very pleasant experience. Change the color of the car without hassle. Finance department was very cooperative. Sales person was very professional.. Thank you for great service.

ffurlips

Jul 19, 2013

Jabir was excellent and friendly. He made my experience so stressless. I would definitely recommend Rallye Acura to other people that I know that would like to purchase a vehicle. Thank you for your great service Jabir.

SteveAvolanti

Jul 15, 2013

Matthew Mishanie was great to work with. He was all about the customer and what I needed to make the deal happen. Very professional. The rest of the team was the same. (Joe Matajy & Joe Filardo) My overall experience at the dealership was excellent. I'm glad I made the trip from New Jersey to buy my MDX at Rallye Acura.

dlo6788

Jul 10, 2013

Mario and everyone at Rallye Acura were absolutely amazing from the moment I walked into the dealership to the moment I pulled off the lot with my 2013 TSX. He was very knowledgeable, friendly, and patient with me. I got a great deal on my car and would definitely recommend my friends and family to this dealership. The staff was very professional and warming, overall I had a great experience with Mario and Rallye Acura.

bees1207

Jul 9, 2013

I was very pleased with Mr. Jabir Choudhery services. He assisted me in the selection of the Acura RDX . He demonstrated the various features , with the test drive I experience the RDX on the road . Mr. Choudhery services did not finish with my signing the contract. The day of pick-up, he made sure I understood the basic operation of the car { navigation system , phone, keyless remote, adjusting the mirrors etc. } just to list a few items. What I appreciated the most, he call me to check how I was enjoying the RDX, also if I had any concerns or questions concerning the car, I really appreciated his services; the fact that Mr. Choudhery was willing to assist after I left the show room.

khazzam44

Jul 9, 2013

My experience with Rallye and with Jabir were both excellent. I would high recommend going to Rallye to anyone I know. They are professional and helpful.

Dderyp

Jul 3, 2013

Service is excellent , I brought my car in to change tires , they ordered and services it in less than 24 hours. I am in love with this dealership. Will recommend everyone !

elpeebass

Jul 3, 2013

Rallye Acura is, imho, probably one of the best dealerships I have ever dealt with and a lot of that has to do with how they they treat their customers AFTER one purchases or leases a vehicle from them. That said, their Service Department is outstanding and very eager to please.For the past six years, my wife and I have had the pleasure of being "pampered" by Chad Tammaro, who in my opinion, is why many people are repeat Rallye Acura customers. Chad always goes the extra mile to provide a worry-free service experience and is acutely aware of how to meet customer's varying needs.Thank you Chad. Thank you Rallye.

vlovepink

Jul 2, 2013

I and my husband went to Acura to do our MDX service , we also wanted to ask if there was a chance to trade-in our car for a new car. Thanks to Jabir's help we got our new TL with a very good price. He is a great salesman. Thanks Jabir, we definitely come back to you when we need another car. Great Job, sir!

Vkoylass

Jun 26, 2013

Overall I love this dealership. It is clean, staff is friendly and the atmosphere in general is great. I had the pleasure of working with Jabir who maintained a high level of professionalism. He is knowledgable and gave my wife and I a great deal as well as a great buying experience.

rickschwartz1

Jun 26, 2013

Chad is a pleasure to work with. He is courteous and knowledgeable. You give him the problem and he comes up with solution. He is looking to help you complete the service as soon as possible. I bought the second car at Rallye because of the ease of working with the service department.

polaristar

Jun 25, 2013

This is the second car my family had purchased from rallye dealer. Jabir was honest well mannered gentleman whom I had the pleasure to purchase the brand new vehicle from. He will answer any of your questions even after the business hours through email or his personal number. It was simply the best experience I had from any car dealership.

jns1014

Jun 21, 2013

The service and attention Rallye gives its customers is probably the best of ANY dealership. They value loyalty and their staff go out of their way time and time again to ensure complete customer satisfaction. Chad has taken personal responsibility to ensure this on my behalf, which he has done consistently for the past several years! A very big THANK YOU, Chad!

xad1122

Jun 15, 2013

I purchased a CPO Acura MDX and Jabir was very helpful before and after the sale. I was able to negotiate price prior to visiting dealership and didn't have any suprises either with pricing or vehicle condition. I was able to close the deal in few hours and on my way with my CPO MDX.It's been few weeks since I purchased this vehicle and even now I get a prompt response from Jabir if I have any questions about my MDXI have dealt with finance, parts and other departments at Rallye and they are professional and good to deal with. I would recommend Jabir and Rallye.

paul-li

Jun 11, 2013

We owned two Acura cars for a while and I couldn't think of anywhere else to go for services. Yesterday I had my Mdx and today I had my Tsx serviced. My service consultant, Chad Tammaro, was so helpful and friendly. He made arrangement to have the job done as early as possible while still maintaining the high quality of the work. He also tried getting the best price deal possible. One thing said it all: when the car was ready around noon time yesterday, it was pouring outside. Chad even jumped into the rain and delivered the car to the door personally, just to make sure his customer staying dry in such a rainy day. That was not just service, it was care and friendship. Yes, here you will feel more likely being at a friend's house rather than in a presumably "hostile" dealership. Noteworthy, the quality of jobs done by technicians were supereme. And the receptionist here, Ms. Enzo Comito, is a great addition to the pleasant experience. She is always cheerful and willing to help customers anytime when needed. Overall, I don't think I will change the make of my cars any time soon, primarily because of Rallye.

Hi13579

Jun 8, 2013

Jabir was very helpful in finding us the MDX that we wanted. The staff there was very professional and courteous. They made sure that everything was ready for us when they said it would be.

dag228

Jun 6, 2013

I did my homework ahead of time, and Danny P got me a GREAT deal on a new 2013 MDX Tech Entertainment... so good that a competitor dealer who couldn't match the price even commented on how good of a deal it was! Joe F worked with me on financing, and I came out of there a happy customer! Other positives: Dominic responded promptly to email and phone questions; Adrian picked me up at the train station after work to bring me to the dealership; the front desk staff warmly greeted all guests; and their showroom was clean and well-maintained.

Tlabbate

Jun 4, 2013

The Acura team including Danny Park, Jay Rosenthal and Joe Filardo were instrumental in our decision to exchange our Acura MDX for another Acura RDX. They discussed all our options and provided the best price to meet our needs. This is our third experience with Rallye Acura and all have been extremely positive.

juno1dealer

Jun 1, 2013

I purchased a pre-owned beautiful MDX, like new. Jabir offered me very low pricing. Jabir Chudhery is very friendly and made the entire experience a real pleasure. I found Jabir to be knowledgeable about the features of the MDX, helped me though all problems, which were very important to me. I would recommend Jabir and Rallye Acura if you are considering buying new or pre-owned Acura.Sincerely,JY

Profpanz

Jun 1, 2013

Jabir is very nice and helped us so much. We found it a pleasure to do business with him. He worked hard for us to negotiate a good price to lease our mdx. He is a great salesperson. Also, the dealership is very nice.

Shicao762

May 23, 2013

The service I receive at Rally Acura always makes me feel great. Even though Rally Acura is farther away from my home than Paragon, after my first visited, I decided that this is the place I should come for service or buy new car. I also have to give thumb ups for Chad Tammaro; he is very helpful and professional.

ravipatel01

May 22, 2013

Top of the line dealership. Jabir was very friendly and worked well with negotiations. He got us the best price and service possbile. Will recommend him whenever possible.

Spence

May 13, 2013

I came from the state of Maryland to purchase a vehicle and expected so much better! Adequate to say, I don't think I will ever come back to this dealership to purchase for another car. The process at this dealership was a COMPLETE HEADACHE! I purchased the vehicle which is nice, but had to wait 4 hours before I could drive it off the lot!

KymWilner0418

May 8, 2013

I just needed a regular service, but I was new to the area. I brought my car in and not only did I feel they were honest, but they were really nice. When I asked about any coupons or deals they had going on, my service advisor, Chris, actually did look and when he didn't see one that would work for my service, he gave me a discount anyway! And the complimentary car wash was great, inside and out my car looks so much nicer!Thank you Rallye Acura!

AKatz420

Mar 30, 2013

I was at RallyE twice for service for my 2008 TL a couple months ago. I had a phenomenal experience on both occasions!! The service consultant that worked with me was Mr. Chad Tammaro both times. Chad is an active and attentive listener. He payed close attention to the details I provided and wrote down notes of exactly how I was experiencing the issues with my car. Chad explained everything to me from start to finish and proved himself to be a competent individual that provided me with an exceptional customer service experience. I give Mr. Tammaro complete credit for making my experience of having my car serviced at RallyE a memorably positive one. I will return in the future and look forward to future hassel free experiences.

mmaiman142

Mar 25, 2013

Chris Bello and Joe Filardi were absolute pleasures to work with. They made getting a new lease and a new car a wonderful experience. Chris was thorough in his explanation of all of the features of the car. He wasn't pushy. He has an easy personality and I would refer him to anyone looking for either an Acura or even if they were undecided on what brand car to buy. He knows his business.

kiwi1004

Mar 22, 2013

My service advisor was very knowledgble and the overall process getting an approval from the insurance company went so smoothly with his adivce & support. I will definitely recommend Rallye to other Acura owners and new owners in line!! Thank you!!

dellisn

Mar 3, 2013

My wife and I went in to look at an MDX one Saturday afternoon. I liked that Chris immediately identified us as knowledgeable buyers and did not "put on a show". He was direct, honest and more importantly he was straight to the point. We were in and out of the dealership with a new MDX within 30 minutes. He knew the cars inside out, he knew the financing and leasing perfectly and ultimately was able to get a sale and keep us feeling great. He delivered the car to us and spent 30 minutes going through everything one by one a week later. Overall, great experience with the dealership (with both Chris and the finance manager too).

AndrewM933

Feb 28, 2013

As soon as I walk into the dealer I was greeted with a cup of coffee or water, from my experience no dealership offered that just saying. I've been shopping for a sedan for a while have a baby on the way, I thought it would be impossible for them to make a deal that I would be satisfied with and to my surprised they make it happen offered me a good deal on my trade in and gave a good deal on an 2010 Acura tsx my only problem that bugs me is the scratch on the hood that I didn't notice but I'm happy with the car and the deal that was work out. Talley Acura have earned by business for years to come their very honest and friendly. Thank you

Joe Zahtila

Feb 5, 2013

Have now purchased two MDX's from Rallye Acura. Sales and Service have been excellent. Sales staff are professional and fair. Service department is always accommodating and visits are comfortable and quick for routine service.

Shicao762

Feb 1, 2013

It is our first time, and we love it. The best service consultant-Chad Tammaro. The best dealer shop-Rallye Acura.They made us want to get another Acura in the future even thought we had a little problem with our 2008 TL.

grakker

Jan 28, 2013

Rallye was able to squeeze me in on a busy Saturday and fix my tire issue. Chad was extremely helpful & went out of his way to make sure I was happy with the service and receive a much needed car wash.

Howard83

Jan 19, 2013

I would like to start to say I had a great experience working with Rallye, easy no pressure and negotiable dealer. The sales representative Dick Wilson is very thorough in explaining the features and warranty available for my new vehicle. Sam Gadkar & Joseph A. Matajy made sure I get the best price possible and they tried their very best to make sure I get financing when I had a repossession caused by a friend when I co-signed for him. I would definitely recommend this dealer to anyone looking for an Acura! Thank you guys so much!Regards,Howard

manisgang

Jan 19, 2013

This is our third RDX because of the stellar service of this dealership. The lease transaction couldn't be smoother and the price was competitive. We are absolutely thrilled with the car. We feel so taken care of in Rallye Acura when we walk in. Communication is excellent; paperwork is in order - everything that is promised is delivered and more. Customer service is amazing.

mehrantafreshi

Jan 19, 2013

Excellent service and customer service. Hmr. Moon was very courteous and professional and he had the car done and right on time. An excellent customer service

jamescho99

Jan 18, 2013

I bought my MDX from Rallye Acura in 2010 and Chris Bello was my salesman. I just wanted to go back and give him a shout out since I was very impressed working with him to buy the MDX. I had visited several other Acura dealers getting price quotes, test driving, etc.. When I got to Rallye, Chris was definitely the most professional and easiest salesman I had dealt with. He seemed like a straight shooter, I had told him I already visited other dealers he worked with me to get the best deal (which included a trade in). I would definitely recommend him to others and would use him again. In the 3 years I have had the car, even though I live in Dix Hills and there are other Acura dealers closer to me, I still go to Rallye for all my service needs due to their excellent customer/car service. Yes, as with any dealership services it does cost a bit more for most types of services as compared to non-dealership car servicing places however, when you get it done at Rallye you can be confident it is done right, in a timely fashion and the prices are definitely not outrageous. While you wait you are provided all the amenities (coffee, wifi, tv, phone charging station, etc...). Or if the service takes longer, I have never had an issue getting a loaner. I think Rallye gets it, provide great service and the customer will see value in it and return, which I do. I have worked with Chad, Enza and KeeYoung in the service department they are all very professional, courteous and attentive to all the customers needs. I would recommend Rallye Acura servicing to others.

islandcove

Jan 14, 2013

In just a few words, friendly, professional, meticulous, clean, quick, competitive in pricing, never a problem, assured of quality work, easy to communicate with, and a very reliable service rep, Chad.....

wfsheena

Jan 14, 2013

Chad Tammaro is a very knowledgeable,professional,competent,and friendly service advisor. I brought my 2012 MDX in for service and received a loaner vehicle while my work was being performed. The work was done in a timely and efficient manner and I would recommend Rallye Acura's service department.

roger.spicher

Jan 8, 2013

The Rallye Acura dealership in Roslyn is the best! They are always extremely attentive and willing to check out anything that I ask them to check. As an example, this Monday, I brought my 2007 MDX in for routine maintenance. I mentioned to Chad Tammaro that there were some very small noises coming from the front-end that were hard to describe or reproduce. Chad was kind enough to send one of the technicians to ride along in case I could possibly reproduce the noise. It took a few minutes, but I was finally able to reproduce the noise - and the technician immediately knew what he had to look at. Other dealerships and other brands would be all too willing to explain it away as the usual noises that SUV's make from time to time. ( believe me, I've had it happen.. ) Enza Comito was also very helpful in following up on the order and making sure the service was top-notch.Not at Rallye Acura - they got to the bottom of it right away and ordered the necessary parts to do the repair - no excuses, no stories.. This is the first Acura I've owned and it's been a rock solid vehicle. Add in no-hassle, top quality service like this and I will definitely be coming back for another Acura when the time comes. I also tell people who are in the market for a car to go with Acura and go to Rallye Acura in Roslyn - you guys are the best. I've also worked with Mike Denfeld in the past and he has been great about making sure I get the best service possible.

steve kirschner

Jan 4, 2013

i have purchased/leased between 25-30 acuras from this dealer. i found the prices to be lower than their competitors and the sales and maintenance staff to be friendly, accommodating and knowledgeable. what more can i ask for? nothing.

Laura Abrams

Jan 2, 2013

James Llerandi was a very thorough and detail oreinted sales person. He handled a problem that another staff member created with professionalism and sincerity. I felt confident that I was being treated fairly in my dealings with James. I highly recommend Rallye Acura and James Llerandi.

autodiva

Dec 29, 2012

All of the gentlemen were very helpful and responsive to the needs of my family. We lost three cars due to Hurricane Sandy and were able to replace two of them due to the fact they keep a wishlist so they can alert customers when the car they are looking for comes in. I would go no where else to buy and service an Acura.

Jmerolla

Dec 29, 2012

This was my third time using the service department at Rallye. Each time the advisors were friendly, efficient, and did not try to pressure you into additional repairs or services. The waiting area is very comfortable. Highly recommended.

chrys1001

Dec 27, 2012

Greatest dealership I have ever dealt with. I have been a customer for over 9 years; I bought the car from here and take it regularly for maintenance. When my transmission went out this year and I was 8 months pregnant with some health and financial issues, Chad Tamarro got the manager involved and they used money from a fund reserved for longtime customers to finance most of the cost. It only cost me about $1000. That was the most thoughtful and generous thing I ever experienced. This is the type of dealership they are. I trust them all and am always treated extremely well.

Oi Ng

Dec 26, 2012

We came in to Acura for routine service. Everything went smoothly, nice waiting area and best of all courteous service by the service advisor, Mr. Moon. He went above and beyond his job requirements. He is very friendly and very professional. Most importantly, he cares about our time and needs. The next day after the service, Ms. Comito called to follow up if I was satisfied with the service. They sure made me feel like a special customer.

neohwanhee

Dec 21, 2012

Had an easy time dealing with Rallye Acura. Worked with sales and service staff and everything went very smooth and they are very helpful. Totally satisfied with the car sales and service. Will recommend Rallye Acura to anybody looking for a new or used vehicle.

russjay14

Dec 16, 2012

Four Seasons Hotel type service for getting your car repaired; white glove all the way. can't go anywhere else or i would regret it

jhudes

Dec 15, 2012

Extremely thorough and professional dealership. Felt extremely comfortable and welcomed, but was not "pushed" into making decisions. I worked with Anthony who was a great guy, who laid out all of my options, took care of everything I need to do for the purchase and made it a seamless transaction. Would definitely recommend the dealer and Anthony to anyone interested in an Acura.

islandcove

Dec 13, 2012

I have worked with Chad Tammaro since I have purchased my TL back in 2008. I find Chad to be very diligent and meticulous in his servicing of my auto..He will review all findings and make suggestions that keep my car running like new. Chad has worked with me to be competitive in pricing which makes going to Rallye for service even more pleasant knowing I am getting a reasonable price for very good work. I am advised of coupons when available and they always follow up after the work is done to make sure I am satisfied with the work performed.....

markmf

Dec 11, 2012

I've been a customer of Rallye Acura for over 12 years. This is the first review I've posted on-line. I own a 2005RL that was brought in for service for a variety of items including a timing belt change (over 100,000 miles) that was recommmended by Michael Denfeld after he listened very carefully to a few of the "noise" issues I had described to him. He was very intuitive as to the cause and effect of these issues and confirmed a number of items that needed to be addressed after a review by the mechanics. He was able to confer to me in plain english what the techical issues were involved with these repairs.Enza was also very helpful in scheduling the appointment with a very covenient and urgent sense of timing, along with the follow-up on exit.I've also worked with Chad on many ocassions and he has also provided me with excellent information and follow-up for maintainence/repairs on my RL and my wife's 2001 CLS. In all cases both Chad and Michael were also very sensitive to the cost factors involved in these repairs over the years and made their best effort to accommodate me with very reasonable charges.

acurabeth

Dec 9, 2012

This was my first time here. I was greeted at the door and shown were to go. Chad was friendly and efficient. He went over what was needed and did not push to do more.The waiting room was comfortable and accommodating. I will definitely return.

jayscheiner

Dec 9, 2012

This is our second car purchased from Rallye Acura. We came back to Rallye Acura for the exceptional service and advice of our salesman, Dick Wilson. Acura makes quality products and Rallye and Mr. Wilson have never let us down. Rallye Acura makes servicing the car easy. I highly recommend our salesman and this dealership.

bcoop

Dec 5, 2012

I have owned Acuras since 1987. I bought my current RL from Rallye and have been satisfied in all respects. However, it is the service that binds me to Rallye. In this regard, Chad Tammaro, my Service Advisor, the "face" of Rallye Acura fulfills my expectations. In particular, Chad's knowledge and experience with Acura products help to translate my sometimes vague descriptions of the problem into actionable service requests. I would also like to express my appreciation for Enza's initiative and follow up. Together, they provide a comfort level that is important to me and helps distinguish Rallye from other dealers.

KelT

Dec 2, 2012

I have been going to Rallye Acura for servicing of my Acura for over 4 years with Chad Tammaro being my main service advisor. While everyone that I've interacted with at Rallye Acura has been very pleasant to work with, I feel that Chad consistently goes above and beyond, always very thorough with the service checks, letting me know when it's time for a tune up but never overbearing, so I never walk out of there feeling like I've been pressured into spending money on something I don't want. I have over 100,000mi on my car and I'm still bringing it to Rallye for servicing, I think that says a lot about trusting your service department.

wineman55

Nov 30, 2012

I purchased a new TL from Rallye Acura in Oct. The salesperson I worked with,Lenny Proce, made the entire experience a real pleasure. I found Lenny to be extremely knowledgeable about the features of the TL, which were very important to me. Lenny offered very competitive pricing and financing, and never put any pressure on me.I would definitely recommend Lenny Proce and Rallye Acura if you are considering buying a new Acura.Sincerly,Dave

lazo23

Nov 28, 2012

I was very disappointed w/ this dealership especially since I did my research and found so many good reviews for them online. I received an internet quote from their very nice and polite internet sales person so decided setup an appt and drive in the next day as the pricing was very aggressive and looked to be a great deal. So I thought!There I was, baby in tow, iPad, calculator and printouts (I've done my homework and not new to leasing). Everyone was polite, smiled and eager to help. One Gentleman approached me (not listed), introduced himself and quickly got me setup w/ Anthony Pergollizi.Once I presented Anthony w/ the internet quote, he looked puzzled. He kept saying he didn't know how I got those numbers or "your numbers" and I told him these numbers were given to me and that they are his numbers as in the dealers'. A few back and forth trips to the Finance Manager and I can tell this wasn't going in my favor. Granted, I didn't see the fine print that stated the lease deal was for 7500 miles instead of 10,000 but I specifically sent for a quote on 10k so I didn't understand why I would be quoted anything other than that! Bait and switch?? I don't know... I knew it was bad when he started writing numbers down on a piece of paper like $850 for destination fee when I told him that fee was already included in the MSRP. Then a bank fee that I know for sure he wrote $595 but quickly folded the paper in front of me and said "yes the bank fee is ANOTHER $850". On his next trip to the Finance dept, he made the mistake of leaving the folded paper on the desk so I took a look and he indeed wrote $595! Dishonest?! Perhaps! Then he kept trying to get me to get into a color and year I wasn't in the market for.Even after I chalked up the internet deal, I presented Anthony w/ a more realistic deal I received from another dealer which specifically stated 10K miles and ALL the information/numbers needed to calculate a lease payment. He looked at the deal and said "wow, that's a really good deal! I'd be curious to know if you can actually get it!". Then said sorry we can't help you and proceeded to walk away to another customer. THAT'S IT! NO TRIP TO THE FINANCE DEPT to see if they would even grant that deal or one close to it. AND NO HANDSHAKE! Which pissed me off even more! Just said sorry and walked off! I've been leasing long enough to know nothing is up to the sales guy and that the finance manager approves or denies ALL deals as all deals go through them!He must've felt intimidated or knew he wouldn't get over on me since I came prepared - knowledgeable on how leasing works and kept asking for information like "what's the money factor you're using" to which his reply was "I don't know, I let those guys deal w/ numbers and decide all that" but later on told me it was 3.048% to which I converted in front of him to .00127 - a real money factor figure! Or just flat out didn't feel the need to help me out!A complete waste of two hours, gas and toll to this dealership! Which is a shame given all the other good reviews and my initial impression.AND to answer his question, YES, I DID GET THAT EXACT DEAL I PRESENTED TO HIM just a few hours later and I am now a proud lessee of a 2013 MDX in the color I wanted w/ an excellent deal!

Greg2010

Nov 20, 2012

Top-notch dealership, would definitely recommend them to a friend in the market for an Acura. I needed to trade my coupe for a sedan for family reasons. I knew I wanted a CPO TL w/SH-AWD & Tech package, and found two online listings at Rallye to look over. When I arrived, the entire process from start to finish took only 2-1/2 hours. Anthony was extremely professional, knowledgeable, and very easy to work with. He was straightforward and his no-pressure approach put me at ease. He gave me a very reasonable deal on my trade-in and purchase price. There was a minor blemish in the body which he immediately addressed and ensured it was fixed good as new. Joe in Financing was also very easy to work with, he wasn't pushy nor did he use those high-pressure tactics finance guys normally use to get you to load up on accessories. All in all Anthony and Joe made it a very comfortable buying experience (my last vehicle purchase was at a Dodge dealership in western Suffolk County, their customer service was awful and I'll never use them again). I love my pre-owned TL and am completely satisfied with my purchase from Rallye. I would definitely give them my business again. Thanks!

anp46

Nov 17, 2012

Having purchased my MDX at Rallye and serviced it there since 2005 , I've had nothing less than an excellent overall experience in dealing with both Chad Tamaro and Enza Comito. I highly recomend their service to anyone doing business with this Dealership.

jimkahn

Nov 10, 2012

Was there Fri Nov 9 for 2pm service. Melissa was friendly and efficient and my car was ready right on time as promised. Nina also was extremely helpful, knowledgeable and resourceful answering questions I had in Jeri's absence. Overall a fantastic experience.

Tummino

Nov 10, 2012

The staff at Rallye Acura is professional, knowledgeable, and courteous. They are ready to answer all your questions. Purchasing a car from Rallye is made so easy by the staff. It's no wonder we have purchased 5 cars from them!

marcya

Oct 28, 2012

Chad is a very knowledgeable and professional service consultant. I have been with him for the past three years. He is consistently provides the best recommendations for services needed for my car. Always pleasant and courteous. Thank you!

angelagovernale

Oct 24, 2012

Yesterday was my first service visit for my Acura TL. I arrived in the driveway, was greeted by a friendly young man who opened the door to the service department.The sign-in area is attractive, bright. I signed in and spoke with Keeyoung Moon,a cheerful professional, who discussed the power steering with me. Knowledgeable as well as pleasant, he assured me my car would be serviced shortly and asked if I had time for a car wash. I said yes and waited in the reception area , appointed with tv, Ipads, coffee and bagels. All in all, a perfect way to have my car serviced. Regards,Angela Governale

jonltsx

Oct 23, 2012

Brought my car in for routine maintenance, and as usual staff was friendly and courteous . I'd like single out Keeyoung Moon, he cared about my time and needs. I appreciated the maintenance explanations and the excellent loaner vehicle supplied to me for two nights while my car was in service. I always feel like a high value customer at Rallye Acura.

irwrx04

Oct 15, 2012

This dealership has exactly what a potential car buyer need...knowledgable staff and great car offers. I was greeted in front of the dealership by a very friendly valet staff. The dealership itself is clean and well-lit to display the vehicles in the showroom. Plenty of refreshment and snacks for customers near the service area. James introduced himself shortly after our arrival. Very professional and he took plenty of time to ensure our needs are met (I think we entered the dealership right before closing). It took less than an hour (test drive, customize our options, and calculate the price) for us to make a decision. We are impressed by the professionalism of the staff. Two thumbs way up. Will definitely bring friends when they are ready to purchase an Acura. Cheers!

VGA

Oct 14, 2012

I have to say I've been to a lot of dealers but rallye Acura goes above and beyond there duties! A++++++++++++Keep up the strong work.

kutub

Oct 12, 2012

Once they sell you a car, they will NOT know you. I bought a car from them and i called my sales rep for a mechanical problem and he said he can't help me as it was a service related issue; he even did not care to transfer my call to services dept instead he said call service dept and then bye

murraykaner

Oct 10, 2012

this dealership makes you feel that you are in your own living room while you are waiting for excellent service. Of course the bagels make it more like home. Everyone that I deal with is friendly and willing to help.Sorry for the lenghth.

TL SMILE

Oct 10, 2012

I've been servicing my TL there for two years. I'm very pleased with the service. I feel very comfortable with Chad. He is calm, friendly and informative. He is definitely an asset to Rallye Acura. It is, also, greatly noticeable the extra care and effort that all the employees exercise in order to provide 100% Customer Satisfaction. I've never seen a dealership so consistant. Thank you. CLL

Carbuyer1809

Oct 9, 2012

This was definitely the best new car sales experience I ever had. Quite honestly it could not have been facilitated and accomplished easier. Both my salesperson (Kristen) and the Finance Manager (Sam) made the buying process comfortable and without hassle. They were both professional, yet provided a human touch. They truly put "people first" at this dealership. If one is looking for an exemplary experience in purchasing a luxury automobile, try Rallye. I was impressed and you might be too!

dbcooper07

Oct 8, 2012

I have been going to Rallye Acura for five years.I leased my first Acura from them. I am on my 2nd Acura now (leased from another dealer), regardless i will always use Rallye Acura service.Overall, They have always been: great to me. Acura's are great cars so other than oil changes and an occaisional fuse or light needing to be changed, I'm not there too much (so that's a good thing)..Hopefully they give me a "great deal" on my next lease...but if they don't..and i have an Acura..i will always go there.Chad Tammaro has been my primary service representative. He always does all he can to make my experience a good one. I've had a number of other cars from different dealerships local and national. I can honestly say that i enjoy my visits to this Acura Dealership.

tlock

Oct 7, 2012

I recently brought my 2011 RDX for an oil change and tire rotation. As usual I wait for Chad Tammaro in the service department. Not only is he friendly and helpful, he is honest...... It's very important to have trust in the person advising you on what your car needs.

jbirringer-haig

Oct 4, 2012

I was very pleased with my service visit and with Chad Tammaro's support. He was very attentive to the services that my car needed and he accomodated my needs for a specific loaner car. He called with updates on my car and when it was ready. I didn't have to continue to call to find out the status. Thank you for a wonderful experience. Joan

rhassett

Oct 2, 2012

I always have a great experience at Rally-e Acura. The staff is very accommodating and does their best to make you feel comfortable, and all repairs are always done in a timely fashion.

Shopkins398

Oct 2, 2012

First off , I could not say enough about the service I received.It was a real pleasure to deal with the staff at Rally Acura ,especially Anthony as the sales person and Joe F as the finance man. When I first came in I was expecting the pressure sale as associated with a lot of the other dealerships,there was none of this.Just a real friendly atmosphere. I couldn't have had a better experience .Quite frankly ,I was just about to commit to buying my car at a different dealer when Anthony went out of his way to show my wife and I a car that was all the way in Bayville - that was the closer ! Thanks Anthony for going the extra mile. As for Joe F , he made me feel real comfortable .He explained all my options and helped me make some good choices. Great job - thanks.I will certainly recommend your dealership to all my friends and family.

JoanneMF

Oct 1, 2012

This is the 4th vehicle we have purchased from Rallye Acura. Every experience has been exceptional from start to finish. This visit was specifically for service. Scheduling an appointment is so easy. We call Chad Tammaro and an appointment is made based upon our schedule. Not only do they perform the scheduled service, but complete a full check on the car. As long as we are treated as a valued customer, we will continue to purchase and service our vehicles at Rallye.

Rosa Canale

Oct 1, 2012

Great service. No hassle. They take care of you from the moment you turn into their lot to the time they hand the car back to you. Thank you for the great experience.

Gale Grobstein

Sep 29, 2012

I had leased my 2012 Acura TL from Jeri Billman this past March. She was wonderful to deal with and presented a clear, concise, and enticing offer. Although I wasn't really ready to get a new car, she did a great job convincing me that I should trade in my 2009 for the new 2012 TL. I have not regretted that decision at all and I am very pleased with my new car and the tech package that I really wanted. Jeri made leasing a new car very easy for me and for that I truly appreciate her sales expertise and support.I brought my TL in for service on Sept. 27th, and was treated very courteously by Keeyoung Moon, the service advisor. As I was in a hurry to get to work, he did his best to rush the process for me and I was in and out of the service department in 45 minutes. The car wash was also a great bonus. All in all, my experience with Rallye Acura has been excellent.

jianmwu

Sep 26, 2012

Most of the dealers in the city are BS and dishonest, but Rallye Acura surprised me. Anthony Pergollizi was the guy that sold us the MDX. He was so friendly and honest. He gave us some good advices and a great deal. Patrick Lai was the guy that helps us to get the new car. He was a really nice guy as well. Joe Filardo was the financial guy. He was friendly and never pushed us to buy any accessories and warranty. Finally, I found a GOOD dealer.I will definitely go back there and recommend them to my friends. 5/5 for sure.Thank you every one! Good Job!James

PatrickAv

Sep 25, 2012

My buying experience at Rallye Acura was outstanding primarily because of Jeri Billman and the team at Rallye. I originally visted the delaership for my 3rd year service on my 2009 MDX at which time Jeri informed me of great deals being offered this month. I purchased my first MDX from Jeri 3 years ago, she knew the options I wanted and presented me with the best deal with a trade in on a new 2012 MDX. Dealing with Jeri is fantastic, it's simple, hassle free and honest. She cares about my requirements and she makes sure the car is preped and delivered perfectly. She is on top of every aspect of the sales and delivery process. She ensures the service dept is providing the best service, simply put she is on top of everything. Although I didn't deal directly with Jay, my sense is that because he is visible on the floor I get the sense that he makes sure evrything is going smoothly, in otherwords he cares.My experience in having my 2009 MDX serviced was always positive and hassle free - Chad Tammaro is wonderful to deal with and like Jeri and Jay he cares and makes sure the car is serviced correctly.In summary, I love buying a car from Jeri and Rallye, I enjoyed the experience so much I wish I could buy a new vehicvle every year from Jeri Billman.I have had about 20 cars since I started driving and Jeri is by far the BEST salesperson I have ever dealth with. She is more like a customer relations person because she cares about the customer and doing the right thing.I love doing business with Jeri and Rallye Acura.Best Regards, Pat

Steeler Fan

Sep 22, 2012

I completed the lease deal almost completely via email. Rallye gave me the best price for the features I was seeking. it was 30 miles from my home but I saved over $750 on the overall lease cost.

ACURA

Sep 21, 2012

I was looking for a specific certified used vehicle and saw that this dealership had the exact model I was looking for. They are located over an hour away from my home, but I still decided to make the trip out. I am very happy with my decision. Not only was the purchase price of the vehicle under any others in the area, but the amount they gave for my trade was also more then others had offered. The salesman was fun, and made my experience very easy. The only drawback in purchasing from them verses a closer dealership is that I will not be able to take advantage of free car washes and oil changes they offered to include in the sale of the vehicle. Overall I am very happy and will absolutely do business with them in the future.

dmjeg

Sep 18, 2012

Chad was very polite and accommodating. He explained things and was extremely helpful. I have always had good service at this dealership. I have been bringing my car there for many years.

FSisser

Sep 13, 2012

When I phoned Rallye Acura to make an appointment to bring in my RDX for service, I expected to have to wait some time for my appointment since my car was basically driveable and my windshield wipers were just not working properly. Imagine my surprise to learn that I could get an appointment for the next day and that they would be happy to provide me with a free loaner car for use while my car was in the shop. Both on the phone and when I came in for my service, I was treated like a V.I.P. From the moment I entered the parking lot, people went out of their way to help me. Melissa Kennedy was the person I worked with directly and she was wonderful. She called me to keep me posted on the status of my car and explained that I would need to give them another day since they had to order some parts. Of course, since my loaner car was great (still had the new car smell), I really didn't mind. When the time came to pick up my car, I expected to have to wait a little. Wrong again! I was in and out of the dealership in under five minutes. Rallye Acura is the best-run, most efficient dealership I have ever encountered. Thanks a lot!

fern.cohen.1

Sep 12, 2012

I really appreciate the personal service, courtesy, expertise, and friendliness of the staff. I already own two Acuras and I feel that I when I need a new car, I would want to purchase another Acura specifically because of the service department.

gby

Sep 9, 2012

It was a breath fresh air to deal with a group of guys that made me feel relaxed and confident . I was in great hands. I did'nt think that a dealer like this still existed. They didn't look for any angles and only showed me true honesty. This is the first time I was able to feel so relaxed in my purchase.Thank you so much for making me and my family believers .Looking forward to do business again.

trkelly33

Sep 8, 2012

Great service and friendly people. Always helpful, very professional and just nice people. I have recommended your dealership to everyone who asks me where I purchased my MDX and have service.

mschor

Sep 5, 2012

This is not my first lease at Rallye. This is the second time that I leased a car with Sharika as the salesperson. Both occasions were exceptional experiences in that the entire process was very smooth and the price was right.

jns1014

Sep 3, 2012

Service prices at Rallye are not the cheapest, but there is none better when it comes to quality of work done and customer service. I have been to other Acura dealerships for service, and Rallye is by far, the most pleasant experience. I have shopped around to get the best price, but firmly believe that you really do get what you pay for. I just had a major service performed at Rallye on my 10-year old Acura, and I cannot believe the difference in how great it drives. You can certainly find other Acura dealers that will do the work for less money, but I have found it better in the long run to have the work done by a more knowledgable group of technicians and customer service staff. Oh, and one more thing, Chad is awesome!! You would be wise to ask for him personally. Be nice to him, he will take GREAT care of you!!

Wald

Sep 1, 2012

After shopping at several Acura dealerships for the best price of a new car, the best price for my trade in( a 205 TSX Acura) I decided to purchase my new car at Rallye Ms Fuchs presented a competitive price for my trade in and for the new car Equally i important was her competence and knowledge. She is definitely a class above the sales people I met at other dealerships Her technical assistance once I received the car was and continues to be exceptional. Clearly, by employing Ms Fuchs, Rallye Acura understands that while Acura sells itself Ms Fuchs closes the deal

stingir

Aug 31, 2012

We were extremely pleased with the service we received at this establishment as first time customers. Chad is a very pleasant, accommodating and knowledgeable advisor. We had a great experience because of his help; he spent time to clearly explain the issues and made sure we were satisfied with the work. Rallye service definitely won us over because of Chad's professionalism. Thank you very much, we will definitely bring our car back to Rallye Acura for any future service needs.Steve Tingir & Jane Chio-Tingir

fredstal

Aug 29, 2012

I'm a customer at Rallye Acura for manny years and always experience great service.from the customer service to the quality of work done on my carThank you Rallye Acura for a great job.SincerelySusan and Fred Stal

jaffer12591

Aug 25, 2012

I had a great experience at Rally Acura in Roslyn. The staff was very friendly. Mr. Moon saw to all of my concerns, I was provided with a courtesy car for 2 days, and at no point was I pushed to purchase or perform any extra services that I didn't need!

Rick0327

Aug 22, 2012

I was amazed at how easy and pleasant my entire experience was. Sales expert Lenny Proce was very pleasant, extremely knowledgeable. Mr. Proce had an amazing ability to explain the nuances of leasing a vehicle. I had many questions and concerns and Mr. Proce not only assured me that he will answer all of my concerns, Mr. Proce guided me to leasing a beautiful MDX. I was concerned about my finances and intended on leasing a RDX due to my financial restrictions. Mr. Proce was able to acquire a lease on my MDX, and me trading in my 2002 MDX i was ecstatic that for $17.00 more a month i can drive my favorite vehicle! Financial expert Joe Filardo was able to acquire a loan in my wife's name due to an embarrassing misunderstanding with child support for my children, though my credit is 735, I am contesting this issue right away! My Wife Marilyn and I are the registrants on all of our vehicles. This is not my first new acquisition of a car and I always remove the license plate frame of the dealership I acquired my vehicle from, due to personal beliefs. I will proudly display the Rallye Acura license plate display. Keep up the great work!

Forstner5

Aug 19, 2012

First rate in everything they do; from the way you are greeted in the parking lot to the the follow up after the visit. Scheduling is easy and convenient and they are ready for you at your scheduled time.

Whlandesberg

Aug 17, 2012

We had a most pleasant and positive experience buying a certified pre-owned at Rallye Acura in late June, 2012. It was a no nonsense experience, ane we would recommend the dealership to our friends. I should mention that we don't ;live all that close to Roslyn, NY.A few days after bringing the car home, we found a very subtle dent in the back of the car. We were not 100% it was even a dent, as we saw it from certain angles. We called, and spoke with Joe Matajy, the Sales Manager. Without even checking the car die to the distance, he invited us to come to the service department to have the dent looked at and fixed! I got there early in the morning, and left by 8:15 with the car fixed. For the 45 minutes or so that I waited, I had a bagel, delicious coffee, used their ipad and watched TV. I am a huge fan of Rally Acura, we are delighted with the car and service.

marilynsalierno

Aug 16, 2012

I have been a customer of Rallye Acura since 1992 when I purchased my 1992 Legend (still being used in the family - running great - just some body rusting problems). In 2010 I purchased a 2009 RDX. All of my experiences through the years, both in sales and service, have been excellent.I was just in to have my RDX inspected. This is the first time I have ever had my car inspected at Rallye - what a pleasure! As always, I waited in comfort. When I called for an appointment I was given one immediately. When I arrived at my appointment time, Chad took me immediately, told me I would be out in less than an hour, and kept me updated. In approximately 50 minutes, I was told my car was completed, and I left with my handwashed car.All of the staff of Rallye is to be commended for the excellent job they do EVERY day!Sincerely,Marilyn Salierno

acurapvm

Aug 12, 2012

I set up an appointment for my NYS inspection, and to have my clutch looked at, as it was not grabbing all the time. The Saturday before my scheduled appointment, I was on the LIE and the car lost power and would not respond when put into 1st or any gear. I had the car towed to the dealer, it was Saturday at 4:45 PM, Chad was there ready to leave for the day, he was so helpful took care of me and even gave me a loaner car. My 2010 TSX has only 11700 miles on it and the clutch was gone. I have been driving manual for at least 40 years, and never had a clutch go on me before. Chad informed me that the clutch was not covered under warranty, but since I had been a customer for so long he was able to look up my history with my previous manual transmission car (which was a 1995 Integra), he managed to get a good portion of the repair covered. He kept me informed all week as to the status of the negotions to limit the cost of the repair. My clutch feels better than it did when I purchased the car new and I am extremely satisfied with the repair and with the attention I received from Chad.

Fac236

Aug 11, 2012

My overall experience with this dealership has been great. Patrick was exceptional and Joseph was great in helping add additional features to my car. I recently went in for service and the experience was far superior than any other dealership I have been to. Melissa assisted and was fantastic to work with. I would highly recommend this dealership to anyone getting a new car or service.

Carol1954

Aug 10, 2012

This is positively the best service department I have ever been too! Chad and Enza are 2 of the nicest people I have ever met. You should be proud to have such wonderful employees as them. It is a pleasure to do business at Rallye and I will continue to purchase and service cars there,just as long as these 2 are there! They make it a very pleasant experience for me, and should be commended on there excellent customer service. I can't thank them enough, and I hope I have enlightened you on 2 very important employees!Thank you,Carol Zeifman

ajmuniz

Aug 6, 2012

I came in for an A1 Service to my 2010 Acura MDX. Upon pulling up I was greeted by a young man who noted some information and directed me into the service area where I met Chad. Chad was professional, polite and promptly reviewed and confirmed my services, including two recall items that needed to be done. He had a clean loaner car waiting. He called when the vehicle was ready and was a pleasure to work with. A very nice, stress-free service experience.

berig

Aug 1, 2012

Replaced my 2011 TL with a 2012 TL. Danny Park had everything ready for me. The transaction was quick and easy as always. Greeted as a valued customer and called by name by everyone I came in contact with, from top management to parking attendants.Have recommended Rallye Acura to all my friends. The Service Dept & Mike Denfield couldn't be nicer or more helpful. Always treated courteysly. The waiting area is comfortable with drinks and snacks available. Service is always prompt, the car returned clean and washed. The dept always follows up to make sure that there are no lingering problems. There never are!Rallye Acura really has its act together!

ekitzes

Jul 30, 2012

Jeri Billman and Jay Rosenthal are the best in the business. Having purchased and leased car for many years, over 6 cars from Rallye Acura, there is no other place to obtain a car. I haven't experienced the service department since nothing ever goes wrong with the cars. Sam Gadkar who handles the insurance and after-market sales is great to deal with. There is no pressure sales and Sam's suggestions are valuable.

rennie0818

Jul 28, 2012

I came in for a lot of work on my 2010 TSX and I was told that it would be done by 9:00am. I got out at 8:30am the service was outstanding from start to finish. You team is the best in class.. Keep up the great work

craig.williamson

Jul 24, 2012

I have bought many new cars over the last 20 years. This, by far, was the most pleasurable, easy and seamless transaction I have ever experienced. Chris Bello was an absolute pleasure to deal with. He was straight-forward, honest and just always available for any questions or concerns I may have. Not only will I recommend this dealership and Chris Bello to friends, but I will be buying cars through Chris Bello in the future if I ever needed another car.

mika1202

Jul 24, 2012

The service was great. Everyone was helpful and willing to answer every question i had. I am so happy that I purchased my Acura there.

Carbjunkie

Jul 23, 2012

As an out of state buyer I expected so much more. Suffice to say I will never go to the state of Ny for another car. Process was a COMPLETE AND UTTER HEADACHE...I purchased the vehicle which is great but the experience was far from pleasurable!!!

soolee228

Jul 23, 2012

Visits to car dealers were very stressful and uneasy because of their push attitude. Unlike some other dealerships I've been to, at Rallye Acura, Anthony was very friendly,attentive and listening. It was nice to be able to keep calm so I could make good decisions. Looking forward to future visits to Rallye Acura.

Rinzler03ny

Jul 21, 2012

Rallye Acura is always first class with selling cars and service. Having Rallye tag on my Acura MDX it makes my car high class in long island.

mullera

Jul 19, 2012

Chad was extremely friendly and helpful. He even gave a loaner car for the hours which helped out a lot! I was able to get my appointment quickly and the work was completed timely.

mjlewis100

Jul 17, 2012

I had a very positive experience during my recent service visit. I was met at the parking lot by a service attendant who promptly took my vehicle and recorded the pertinent information. Chad Tammaro was extremely polite and helpful. He followed up later the same day with a telephone call to provide a status update on the repair. Pick-up was also very easy and the vehicle is running well. I will absolutely use this dealership for future service and purchases.

warrior6845

Jul 17, 2012

Everytime I go to Rallye Acura I am Met by Enza Comito who I have Good Relationship with. I always deal with her and Mike Denfeld. Enza is always Very Professioanl Pleasant and Accommodating. Mike Denfeld is the most Knowledgeable person I have ever met when it comes to cars. I am always learning something New everytime I speak with him. He is Honest,Upfront and always makes sure that the car is in top condition when I get it back. I have never got stuck on the road when I have had it serviced. I Trust Mike Explictly when it comes to my Acura TL. If Mike informs me that there is something that needs to be done with the car I do not question him I tell him do whatever work needs to be done to make the car run in tip top condition. When I leave Mike always tells me if there are any problems,concerns or questions with the work that has been performed to please call him. Mike and Enza are valuable assets to Rallye Acura and I will continue to have my car serviced there as long as they are there. Sincerely, Glenn Grande

aznxpp

Jul 16, 2012

The service at this dealer was EXCELLENT! It was worth of waiting for the services to be done my car, however, I was expecting the my vehicle to be cleaned inside and out during those time, but the only the exterior was done.

tartaja

Jul 14, 2012

Outstanding service as always with Rallye and got a great deal. There was no pressure, and I was shown the vehicles I wanted promptly. Staff was very knowledgeable. Financing was also quick and easy. Will certainly continue to be a Rallye customer for years to come.

Ashah11

Jul 11, 2012

Excellent service every time I visit, every person I have dealt with has been very prompt, courteous and efficient. All service issues are also carefully explained and I never have to worry about any problems remaining after the initial visit. Rallye Acura is a pleasure to deal with and with a busy schedule and hectic days it really is wonderful knowing that my car is in good hands - gives me one less thing to worry about.

ltufaro

Jul 6, 2012

James Llerandi was great in sales for my new purchase. Answered all my questions patiently. Best experience ever in making a new car purchase. Chad was great in service. Service was quick and painless. Austen was great in explaining technology. Joe Filardi did a great job explaining the financing.

MDX12

Jul 4, 2012

Having leased from Rallye twice within the last four years, my experience with the dealership has been nothing but overwhelmingly positive. I was completely confident after the first vehicle that I will continue the relationship with Rallye in the future. The second time felt like coming back for a family reunion! Mr. Mark Ma made sure that the process of leasing a new MDX was as seamless and painless as I expected it to be after transitioning from an original vehicle which convinced me that both Acura and Rallye are a perfect fit for my needs. I very much appreciated Mr. Ma's approach which from the moment of introduction was substantiated by factual data rather than gimmicks. In other words, not once was I left in the dark wondering whether a deal could be facilitated within the specified requirements. I can honestly say that Mr. Ma was a major factor behind my decision not only to stay with Rallye, but also to switch to an entirely different set of wheels. As my very first SUV, MDX has proven to be everything Mr. Ma said it would be. It has been a privilege and an utmost pleasure doing business with Rallye and Mr. Ma in particular. I will not hesitate to recommend him to my friends and business associates with the highest level of enthusiasm.

Jslski83

Jul 3, 2012

Only disappointment was that I was told my car was vaccumed,washed and waxed after being serviced and it definitely was not vacuumed, was poorly washed and did not look waxed as there were several dirt marks still on the exterior of the car that would have been removed by either washing or waxing. Other then that, the service was great.

stdaad

Jul 3, 2012

Chad is amazing. He makes coming in a pure pleasure. He is a great asset to this dealership. My follow up with Enza was very professional.l

cartaxpro

Jul 1, 2012

I had previously purchased two Acuras from a different local dealer....this time around I decided to try Rallye and I am so very pleased that I did! Kristen Conte immediately quoted me a price for my new TSX that was very fair and competitive which meant I was able to totally bypass the negotiation process - Woohoo!! She helped me select a color as I was very undecided about that and I am extremely happy with my choice, just as she promised me I would be. Kristen has a very pleasant personality which simply made the whole process a delight! Joe Filardo made the financing procedure so easy and painless that I couldn't believe I was actually done when I left his desk!! He is a gentleman as well. Both Kristen and Joe are professionals - I am so very thankful to have had the pleasure to work with them both! I look forward to servicing my new car at my NEW Acura dealership!!!

qcc71

Jul 1, 2012

THIS IS MY 4TH ACURA FROM THIS DEALERSHIP AND COULDN'T BE HAPPIER. DICK WILSON IS 100 PERCENT PROFESSIONAL AND NEVER PLAYS GAMES. I WOULD NOT HESITATE TO RECOMMEND ANYONE TO THIS DEALERSHIP, AND ACURA MAKES A GREAT. RELIABLE AUTOMOBILE.

Sally ronald

Jun 30, 2012

Excellent service, James and Joseph were very professional and meet all our needs.This was our fourth Acura and I am sure there will be a fifth.

Fitzreo

Jun 28, 2012

I've been to a lot of dealership and Rallye Acura tops them all. From the customer service, sales person, friendliness and pricing. I've worked with a very lovely and honest sales person, Jeri Billman. I wish all sales people are like her very easy to work with, no pressure, very straight forward and most of all she understands people. I would definitely give them two thumbs up. And will refer this dealership to friends and relatives. I'm so glad I passed by this dealership and met Jeri. She's part of th reason why I bought my 2012 MDX. I love Acura ever since, and I love them more when I drove my MDX home.

darenhom

Jun 27, 2012

Chad is always a pleasure to work with. He is friendly, remembers your name and discusses your issue. My passenger door wasn't working, had him check it, I was hoping it was a fuse. He said, "hopefully. It may be something bigger, perhaps an actuator." Sure enough, it was a $200+ repair. Chad was knowledgeable and upfront about it. Not happy about paying for a repair (car is out of warranty), but I never felt it was Acura's issue. That's the nature of a 7+ year old vehicle. Chad is always terrific.

MisterBee

Jun 27, 2012

Rallye Acura gets a top rating for me because they were able to help me with little notice. I had a unexpected problem with my vehicle in the morning and they were able to take me as soon as i was able to get there in the early afternoon. Micheal Denfeld, who i have being doing business with for over 10yrs, was his usually helpful self and was able to quickly identify the issue. He promised and deliver my car in the initial timeframe that was indicated to me with a car wash included. The price was fair which is something that i can consistently say about Rallye Acura. The waiting area is comfortable with any beverage that i may want. I would recommend this dealership and Mike specifically. As a longtime customer they have always treated me fairly which indicated to me that they appreciate my loyal business.

ranger27

Jun 25, 2012

Chad, my service advisor, was outstanding as he addressed all my needs.He made sure to call me and let me know what was found, and the time it would take to be finished.I have owned many cars in my life, but my experience with Rallye and Chad are the best service experience I have ever had.

CWY1688

Jun 24, 2012

Mark Ma: Great person, honest, intelligent and all around a pleasure to deal with. Did not give the dealers run around. Quoted me great price over the phone and didn't play games when i got there like other dealerships. All in all best experience i had thus far with a sales consultant.

JJRB

Jun 24, 2012

IMy experience for my service appointment was excellent. I was taken on time, and the follow-up by Keeyoung was exceptional. Overall my service was performed very quicky and went without a hitch!

desjfe

Jun 22, 2012

Car brought in for routine maintenance. Experience was very pleasant. All employees I dealt with were friendly, courteous, and very helpful. Work was done in a timely manner and price was very reasonable.

bbiggane

Jun 21, 2012

Excellent service.No hard sell.Comfortable surroundings while you wait.Second Acura I have purchased from Rallye and would definitely recommend.No reason this has to be twenty five words.

Cruz936405

Jun 21, 2012

From the moment I walked into the dealer ship I was greeted with friendly smiles that right away made me feel at ease. I explained what I was looking for and without any hesitation Sam Gadkar and Danny Park went to work in Making my wants and needs into reality. I can't thank them enough for the wonderful service that I was offered. Thanks again for my Manuel 6 speed Tl. I love it.

jimkahn

Jun 21, 2012

Jeri was very thorough and has a wonderful disposition and great credibility so you feel you are getting the best treatment. I would highly recommend her.

FSisser

Jun 20, 2012

Truthfully, I try to avoid dealer service because of experiences I have had in the past (not from Rallye Acura). However, when a warrantee problem occurred, my local service station told me I had to go to the dealer. Fearfully, I headed to Rallye Acura for the first time. Well, it certainly won't be my last time. I have never had such a lovely experience. Melissa Kennedy told me that they had to order a part and made me an appointment for a few days later. When I arrived, I was treated with warmth and consideration. I was told that it would take about an hour and I waited in a lovely state-of-the-art waiting room. I couldn't have been more comfortable. It was extremely clean and inviting. Melissa knew that I had to pick up my grandchildren in 2 hours and she made sure that my car was ready in one hour. She even threw in a complimentary car wash. I love my RDX and it hardly ever has a problem so I probably won't be returning anytime soon, but, when I do, it will no longer be with fear. You have cured me of my dealer service phobia. Thank you very much.

snofer

Jun 18, 2012

I have purchased many new cars in my adult life, the first in 1966 (a VW) for around $1,700 as I recall. I would describe some of those experiences as positive, some so-so and a handful as downright awful. Just a very few have were truly delightful and my recently concluded experience with Rallye Acura was just that. My salesperson was Kristen Conte whom my wife and I came to love. I give her an A+ for friendliness, honesty and sincerity. She is also very knowledgeable about the product and was helpful with decisions that had to be made. What was really nice - no pressure and no sense that I'd been manipulated and ultimately, taken to the cleaners. Lenny Proce, who assisted Kristen with some paperwork, was a delight. Sam Gadkar, the business manager, was fantastic. This is usually the person who wants to sell you super-duper 500-year rust protection and the like. Nothing like that. In conclusion, my experience with Rallye Acura was wonderful - best ever.

tlgrauer

Jun 14, 2012

Having just had throat surgery, I was in a lot of pain and didnt want to go to the dealership to deal with a recall. However, having explained that situation to Chad and knowing that I had purchased the vehicle elsewhere, Chad was very helpful, friendly, and got me out of there as soon as possible. Because of the service experience I will consider buying my next acura from this dealership. Thank you Chad!!!

Barry Katz

Jun 14, 2012

This was my 4th time purchasing a car from Rallye Acura. They make the experience of buying a car simple and enjoyable. They are professional, honest and respectful of a buyers time. An Acura speaks for itself but the staff at Rallye Acura from my salesperson Jeri Billman, Austin who explained the tech package to my wife and I, and from past experience their incredible service department screams out perfection. They take pride in how they sell and service cars and I wouldn't consider another Acura dealership.

jcervia

Jun 10, 2012

I have always had very favorable experiences servicing both my TL and MDX at this dealership over the past seven years. The staff is courteous, knowledgeable, and forthright. Wait times are generally brief and comfortable in the showroom, which has amenities such as wireless internet access and coffee and snacks. For longer services, excellent loaner cars are available. I would say that this dealer's outstanding service is one reason that I would highly recommend an Acura to any new car buyer. It is certainly one factor in my decision-making regarding my own new car purchases.

billf1234

Jun 6, 2012

My wife and I just leased a 2012 Acura MDX from Rallye Acura. Our Sales Consultant Sharika Fuchs was very knowledgeable and professional and a pleasure to work with. She gave us a good deal on our lease and completed our deal in a timely matter without any hassles. When we picked up our new MDX she showed us how to use everything in our new vehicle and also paired our cellphones to the vehicle. I would recommend Sharika and Raylle Acura to anyone looking to buy or lease an Acura.

rpc

Jun 5, 2012

Easy experience. Reasonable price without having to "haggle" as I am just plain awful with this process. Extremely friendly and patient. The whole experience was painless and Mr. Wilson and Mr. Gadkar were just plain wonderful. Thanks guys. We will be back.

jbt

Jun 3, 2012

Dealing with RALLYE ACURA was truly a wonderful experience. Mark Ma, the Sales Consultant who contacted me after I e-mailed Rallye, is a lovely and extremely bright young man. Mark's knowledge of each and every car in your showroom is quite impressive, and he was able to answer every question I had. When I came to pick up my TRX (which was ready IMMEDIATELY), Mark gave me an extensive lesson on how to operate all of the "bells and whistles" it contained. Once again, Mark truly impressed me because he was so patiently kind while teaching me! Mark also made sure to let me know that I was free to call upon him at any time if I had any questions, or if I needed him to teach me anything more about my car.Suffice it to say that Mark truly has mastered his trade, and I am extremely fortunate that our paths have crossed. BRAVO to RALLYE ACURA for hiring such a fine young man!!!!! Another lovely young man is your Finance Manager, Joe Filardo. My experience with him was extremely pleasant as well. Joe followed-up with me to ask if I needed anything further from him. This was quite impressive.I was in a "Customer Service" related field my entire working life, and here again, BRAVO to RALLYE ACURA for hiring such well-qualified, knowledgeable and happy people!!!

lauramar05

May 29, 2012

This is my second time purchasing a car from Rallye Acura. Anthony who was my salesperson was very courteous, helpful, and most of all patient and not pushy! I Would recommend him to anyone looking for a genuine person who is willing to go the extra mile to make sure you are satisfied. Thanks again!

jgreen903

May 27, 2012

When I walked into Raylle Accura and my salesman was Chris Bello. Fom the first second I met him I knew his personal touch in helping select my MDX was a done deal. I had been to several Acura dealerships on Long Island and nothing compared to his warmth, patience and overall knowledge of the car. To make this point even clearer I came to the dealership 3 times to drive the car before purchasing. Chris always had a smile on his face and said to me "The MDX sells it self". Yes although the car is a legendary automobile his, patience and NON PRESSURE ATTITUDE like most car salesman have been trained to IMMEDIATELY close the sale was the drawing factor that made me purchase the car at Rallye. Have gave me time to think and reflect about making a high end purchase as the MDX. Plus the intense training in how all the complex electronics work in the car after I purchased was "Cream of the Crop" in one on one training. Chris had the patience of a saint in teaching me how all the car worked before I drove it home;. Chris in the main reason I purchased my car at Rallye. Jim Green

emanela40

May 24, 2012

Our experience with this dealership has been terrific. Work was always completed on time and appointments were always given at our convenience. Mike Denfield is a dream to work with and the entire staff is always very friendly. We always feel very comfortable while we wait for our car and the premises are always very clean and pleasant.

Urfrndme

May 24, 2012

I bought my Honda Pilot (seems like a trade in they had) on Tuesday, 22nd May, 2012. I have to tell that my experience was VERY good and everything was encouraging. I had my interactions with James L and he was extremely patient in explaining everything, even though he was very adamant on the pricing, he did help me out. He did follow up and without pressuring me for his sales, he captured my confidence. He answered my questions patiently (even though I asked him couple of times as I was not getting the response I was looking for, and tried to piss him off :-). When I visited their lot to take a look at the vehicle, Chris W assisted us. He just as good as James L where he was very patient and shown us the vehicle atleast 3 times as we had different questions and we had to see the vehicle multiple times. I am not sure, but it was totally a different experience I had with a dealer. I felt them very genuine and helping to make sure their customers are happy (may be bcoz I offered more than what they were expecting as the final price :-). But anywayz, it was a great experience, I would definitely recommend them as well as go to them for any of my vehicle requirements in future or for my friends, as long as they have what we are looking for. Inshort they are a very positive dealer and you should visit them, atleast James L and Chris W (may be I was lucky as they dealt with these 2 guys). I will provide another review after a few months just after really experiencing what I bought from them (just to ensure that I was provided with one of their best vehicles and I was not tricked :-).

stuart g

May 24, 2012

I've dealt with many dealerships, Rallye Acura always goes above and beyond. Youdon't feel that you are being played. They really give you what you want.

parmar12

May 22, 2012

By far the best Acura Dealership i have gotten my car serviced at. I walked in for a oil change without any notice or appt. Was done in under 45min. They always treat you and your car as if it were their own personal cars. If you want reliable, friendly and outstnading service, Rallye is your dealer! =)

RobBrokaw

May 20, 2012

This is the 4th new TL we leased from Rallye Acura and with good reason. The sales experience is first rate and their service department has been excellent. Of course, the TL is a great car with very good value as well. We expect to continue to shop at Rallye for our automotive needs.

nlaforgia

May 19, 2012

It was a pleasure purchasing a new car from Rallye and especially Chris Bello. The entire purchase was trouble free. The gentleman who took and inspected my old car was extremely polite and attentive. He made sure all my personal items were removed from the car. (They were not. I had left my EZ-Pass.) Chris and all the staff at Rallye are always helpfull and professional.

UmarP

May 16, 2012

The best experience I've had at a car dealership... EVER! Danny And Sam did an amazing job from start to finish. There were no games, tactics or drama. They were completely honest and straightforward. It's been a pleasure, and can absolutely say that I will be giving them future business.

b'waybaby

May 15, 2012

as always, courteous, knowledgeable and friendly service.questions are answered promptly and time approximationas for appts and service are excellent. will continue to use rallye acura for my needs. thank you...

joseph3w

May 15, 2012

The Rallye Acura team is professional, friendly and they have provided me excellent service.Ive visited Rallye couple time for sales and services. This time I brought my RDX for maintenance service. The technician greets me and park the car for me when I arrived at Rallye 7:30 in the morning. The service advisor, Keeyoung Moon, was very professional and friendly. The service team has addressed all the issues in timely manner. They also provide great communication and giving me the service status.I would highly recommend Rally for sales and service on your Acura vehicle.

jcrish

May 13, 2012

Chad was a professional. He was an excellent listener and addressed all the concerns I had regarding the vehicle. It was a pleasure dealing with him. I have dealt with all the service representatives in the past and he is clearly the best one you have. He is one of the main reasons we come back. I would rate him 10 out of 10. Enza was also very attentive and made me feel welcome and comfortable. Dealership comment - Pricing / Coupon. I have been a long time customer with Rally. Obviously dealership pricing is more expensive than local shops. I expect that and am fine with paying a little extra for quality service. Historically, we have received coupons for service work, but for some reason we stopped receiving them. These coupons are important to closing the pricing gap that keep us coming back. I would appreciate if someone could add us back to the coupon list or make a note on my account to offer similar coupon discounts as in the past. Thank you for your consideration. Kind regards,John Crish John Crish

Boca Jeff

May 11, 2012

I have been a Rallye client for over 35 years there is not a better dealership from the the top to the bottom .chris and joe were not only very professional but made the process very easy. I would only buy my cars at Rallye Motors.

MonicaM

May 11, 2012

I've been coming here since I purchased my car in 2007. The service here is superb. This visit pertained to a chip on my wind shield. I was given a 7:30 appointment. After they viewed the damage, they said they couldn't get anyone to fix it until 9:30 and immediately offered a loaner without me asking for one. This was perfect. I happened to be out sick and the last thing I needed was to stay in a waiting area for so many hours or drive back and forth on such a rainy day. They called when it was ready and pick up was quick and easy and I got a clean car to boot. Two years ago, my car was honking non stop through the night. The only way it stopped was by keeping the engine running. I brought the car in the next morning. They took me right away and had to keep the car for a few days. Turned out the rug I kept in the trunk of my mdx was getting stuck in the closing mechanism. A simply fix. They didn't charge me a cent! Now that's service!I honestly don't know if the prices are comparable since I only take my car to Rallye, but they treat you well. They work hard at getting you out on time and treat you with respect (even if it's your mistake;)). They're a great team.

anilandhra

May 3, 2012

I thoroughly enjoyed my experience at Rallye Acura. Danny helped me out so much with buying my Acura MDX. He was very informative and extremely friendly. He is by far the best salesman I have met.Unlike other salesman, he was very down to earth and helpful in everyway.I highly recommend Rallye Acura, definitely ask to see if Danny Park can help you!

linzon200

May 2, 2012

Direct professionalism from first visit to last,when we picked up our new MDX.Everyone was courteous and knowledgeable with any questions we asked them.Pleased with Acura and a loyal customer for 10 years now,we feel as though Rallye Acura treats us like family.

Lmmaurer2

May 2, 2012

As always, my service experience at Rallye was exceptional. Enza is warm, welcoming and reassuring. Melissa and Chad are competent and professional. Problem was diagnosed and repaired promptly.

danacristina

Apr 30, 2012

Chad Tammaro has been helped me 3/3 times I brought my car in. By far he has made servicing my car a pleasure instead of a chore. He is very knowledgeable, prompt, patiently answering all my questions and concerns and always friendly. Thank you Chad and Rallye Acura.

Rdaleo

Apr 30, 2012

I have been leasing Acura's from Rallye for 18 years. I have worked with Jeri Bilman from day 1 and she has been great! It's a pleasure to get my car from Rallye.

atty1016

Apr 29, 2012

service is great, good hospitality, fair prices and consideration to special needs and requests. they provide a free carwash. they provide complete details as to what he service is about , whats included and why certain things are needed and they are knowledgeable about the car models and issues affecting them.

bmcbaing9

Apr 29, 2012

I have know Ms. Enza Comito since I first purchased my car back in 2002 and she has always been "My Rock" through Customer Service. Because of her I have never ever had any difficults problems with this Accura Dealership. This is one of the reasons, why I travel so far for service. Of all of the Representatives, that I have encountered,she is the one that I alsways prefer. I work in customer service also and I havetaken some of her skills back to my place of business.Mr. Chad Tammaro is also an excellent Representative and explains any questions that I have regarding my service.They are both excellent, excellent employees.

Eclipseracin207

Apr 29, 2012

Excellent service and professionalism, treat you with the uttermost respect.Place is always clean, and your vehicle is always protected and kept clean when your vehicle is returned back to you.

Joe Alessandro

Apr 28, 2012

Truth be told you were the second dealer I visited. The first treated me like t his was was first car I ever purchase. They used lies and deception to try and close me.When I came to Raylle I was in my work clothes,not a great impression. I own a business in the village and didn't go home to change. (Pampered Pet Salon) Mr. Lai treated me like I was wearing a $3000 suit. He made no judgement , gave me his best deal and then bettered it. Empolyees like Mr.Lai are a true asset and should treasured. I was pleased with every aspect of the transaction including delivery . The car was clean and ready to drive away. Again Mr. Lai took his time to explain the many complex working of the electronic.I'm 63 years old and have been buying or leasing cars since I was 21. This will not be the last car I buy from Rallye. It was a pleasent experience thank you.Joe Alessandro

CarolynPartha

Apr 27, 2012

Mr. Lenny Proce was a very professional and courteous person in all of our dealings.He was very patient and understanding of our needs. Mr. Sam Gadkar was also very personable,professional and helpful in explaing and helping arrange financial aspects of our buying the car.Both Lenny proce and Sam Gadkar were instrumental in our purchase decision and pleasant ro work with.

rayyxp

Apr 25, 2012

I purchased a 2012 Acura tl awd with tech on April 2012. The overall experience was pretty great. Mr. Kenny gave me a quote online, and it was a far price and that was what I paid for the vehicle. Went there, and the overall process was very smooth except for the insurance, but that's not their fault...I had a problem with Geico. Staff are very friendly and inviting, and there is a lounge where you can have cookies and coffee. Car drives amazing and was very clean and immaculate. The only downside is that my credit was apparently not as stellar as I believed it to be, but I still got a decent rate. (1% more than what I thought I was going to get). Overall I would recommend this dealer to my friends and family.

linden 1

Apr 23, 2012

I've been dealing with Rallye Acura for the past 8 years and have found them to be the most professional and friendly dealership not only with the sales department, but also with the service department. Chad Tammaro has been the serivce adviser for my wife and myself over the years and have nothing but positive feelings for the way he has treated us. He's extremely respectful and cooperative and very much wants to please us. I would highly recommend this dealership to friends and family without reservation.

tcsteckler

Apr 23, 2012

Chad was great. The service was prompt and as expected. My only complaint, and it's minor, is that when I opened my hood to look at my engine, there were leaves in wells that had not been removed by the mechanic. I never look under the hood as a general rule, but when I opened it the leaves were everywhere. This should have been cleaned out.

bosco7

Apr 22, 2012

Once again your dealership has continued to surprise me. Just when I think you folks have reached the pinnacle of service you go above and beyond your offerings. The service didnt start when I walked into the dealership, but the minute I drove onto your lot. The people who work outside and inside all do an outstanding job. Kudos to Chad, who is knowledgeable, experienced, and a gentleman of his word.

haifa

Apr 22, 2012

I had a very good experience at my visit with Rallye Acura. Everyone was friendly and attentive. It went very smoothly and did not take up too much time.

Mercadous

Apr 21, 2012

What a pleasant experience. Even though I have leased vehicles for over 25 years, I do not, ever, bring it to have it serviced at the dealer unless I have no choice and have done so only if the repair had to be covered by the dealer. Why? Because generally, despite whatever you are promised by the sales person when you purchase your vehicle about the quality and ease when bringing in your car for service, quite frankly never materializes. To really know what kind of dealer you are going to do business with, all you have to do is go to their service department and sit there for 20 minutes and see where the level of service stands, and you will quickly see customers complaining, arguing or getting the run-around and then you will really know what you are getting yourself into.As soon as I pulled in I was waiting behind another car that was unocuppied behind a sign that said "wait for attendant", so I waited a few seconds and a salesperson was coming out to check out a vehicle, and although not his job, and knowing that I was not going to purchase a vehocle since I was driving a new one, noticed me and asked me if someone was taking care of me. I said no and he hussled pto the servoce area and got me someone. First good sign.Once inside, Chad was so proffesional, that smply there are no words to describe how pleaseant it was. They serviced my car within the time frame that they said and I just waited in their excellent waiting area that, is NOT hidden behond a long corridor far away from their showroom floor, NO... It is right in the middle of it, so if anyone has a problem, all of the showroom floor would notice and reallize what kind of a dealer they are. Second good sign.This was the best, fastest, hassle free experience that I received. I will no longer shop around for prices for breakes, cabon filters, etc, and I will no longer discard the service special coupons that I always throw away fearing a negative experience at this dealer as I have had in several places before.Definitely will try to lease next vehicle once this lease ends there and will bring in for service, even though is far and inconvenient from home.Thank you Chad, and everyone that works there.

DEON0809

Apr 20, 2012

I have been coming to Rallye Acura for about 2 years now and working with Mr. Moon. He is a such a great guy in terms of helping me resolving what ever issue i had with my car. The environment at Rallye is super friendly and i cant wait to purchase my next vehicle from this dealer hopefully soon. I would definitely recommend Rallye as the dealer to go purchase and service there vehicle. Thank you Mr. Moon for helping me resolve my car problem and a loaner car for the day.

ilanand17

Apr 17, 2012

It has been an absolute pleasure getting the car serviced at the dealership for the past few years now. I have been working with Chad Tammaro for the past 4 years and between him and Enza, I have no worries about getting quality care for the car. The service is courteous, professional and the follow-up is great. The waiting area is an absolute delight. Thank you Chad. Thank you Enza.

BCN1

Apr 12, 2012

I have used this dealer for service since purchasing my Acura TL (2004). I am always treated courteously and with a friendly attitude. Love that they call before doing an unexpected mechanical problem. This was my first time with Nelissa. She is personable and professional. A pleasure to deal with. Enza is a longtime favorite of mine. As you can see, I have had interaction with many of the people at Rallye. Not one has been a disappointment, from the purchase with Dick Wilson to the latest visit with Melissa. GO RALLYE!

KWD

Apr 11, 2012

Jeri is an absolute pleasure to work with. This is the second car I have leased from her and each experience I've had has been professional, courteous, and relaxed. She is extremely knowledgeable and answered any and all questions that I had regarding my new vehicle. I highly recommend Rallye Acura and specially Jeri Billman.

umbrella82

Apr 11, 2012

I had a great experience in working with Rob and Jay in leasing my new TSX. They were friendly and knowledgeable, I didn't feel pressured in making my decision.This is my second lease with Rallye, and expect to do business with them in the future.

snuggle123

Apr 8, 2012

I brought my MDX in for software update. Chad Tammaro was so professional, he took care of me right away even though I did not have an appointment. Their quick service impressed me so much. While they were taking care of my car, I was waiting at the waiting room which was awesome. They had I-pad, tv, coffee machine. It felt like I was home just relaxing. These guys are awesome. I would recommend everyone to come here. Thanks so much Chad Tammaro

DaveAlm

Apr 5, 2012

Enza and everyone at Rallye have been a pleasure to work with. I purchased a 2012 TL and leased a MDX and my wife and I love them both. They are the best cars we have ever owned. We live in Nesconset and drive to Rallye because the service is so amazing. The service department has been great, They have been very helpful and professional. Our next cars will be purchased here again.

veisenberg

Apr 4, 2012

As usual, Rallye did the work in a timely and efficient manner! All personnel were polite and friendly. And my car was returned clean and washed.

IraStoller

Mar 31, 2012

This is my second lease with Ralleye. I found Chris Bello to be extremely patient with me and never tried to waste my time. The service department is extremely easy to deal with as well. In the end, I know I got a great deal on a new TSX. I highly recommend this dealer over the alternatives. The quality of the product speaks for itself

cefernandezz

Mar 30, 2012

My experience at Rallye Acura was terrific. I browsed the website which was very user-friendly and found exactly what I wanted. I had been to another local dealer and just didn't "click" with the sales person. After emailing an inquiry I was contacted by Kristen Conte within the hour. We agreed on price and she walked me through different options on the phone. She was courteous and professional and never aggressive. I enjoyed the way that she made this extremely simple and straightforward. Thereafter I met with Sam Gadkar, who was equally courteous and professional. Even when I learned (in his presence) that my credit was not as stellar as I had expected, he was extremely helpful and found a way to make things work out beautifully. He was responsive and exceedingly accomodating. Picking up the car was likewise incredibly streamlined- the whole process took about 35 minutes and some of that was just chatting with these incredibly lovely people. I met the General Manager, also lovely and clearly someone who sets a tone of friendly professionalism. This was all in all an excellent experience and I highly recommend this group to anyone!!!!

Mel Lerner

Mar 30, 2012

Always get good service and accurate info from Chad...Also suggestions if I need anything else without feeling that he is trying to"seel" me on something.

godley113

Mar 29, 2012

My sales associate, Chris Bello, was a pleasure to work with. He made the sales process quite painless and we were both able to be very frank during our negotiations. Could I have gotten a little lower sales price elsewhere? Maybe, but you can't easily put a value on trust, courtesy, vehicle selection, knowledge & client experience. Those factors convinced me to make the deal with Rallye, knowing that I would be happy with everything once the transaction was made. Too, I was referred to Rallye and heard nothing but good things about this dealership over the last 5 years of that owner's experience with Rallye. Joe Filardo, the finance manager, was also very polite, knowledgeable and thorough, and he and Chris went the extra mile in making my transition getting out of my previous lease and dealing with my car insurance company as smooth and easy as possible. At delivery, Chris took the time to show me all the bells and whistles, set up the car to my liking and made sure my car was in tip-top shape before I took delivery of it. In addition, the dealership is kept in great condition and the waiting area and available refreshments made any waiting time bearable. Overall, I have no qualms about my experience at/with Rallye Acure and I expect the next several years of my relationship with them will bear that out. I can honestly say that I have not had a more favorable opinion of a dealership in the last couple of decades since I started buying vehicles. Rallye Acura is fantastic!

davezain

Mar 28, 2012

This is my 3rd Acura from Rallye and Jeri Bellman. The customer service is beyond great, people are friendly and always helpful. Jeri saw me waiting for service and knew it was the first service on my 2011 MDX, she tapped me on the shoulder and said "Tell them the 1st service is on me!". Wow what a surprise! Thanks.Also Enza is always following up to make sure everything is taken care of before and after the service.Thanks Rallye.

lesliekle

Mar 28, 2012

My experience with Acura, this lease and my last, has been exceptional. The salespeople are friendly, not pushy, knowledgeable, and fair. Rob Kenny was great to work with, as was Joe Filardo. Everything was taken care of, as promised.

ggoodma1

Mar 24, 2012

The service personnel are always courteous. It is never difficult to get an appointment. The work is always done on time. I always feel welcome.

jbigam

Mar 20, 2012

Mark was very helpful. He immediately approached me to offer assistance when we first visited. The car pretty much sold itself. Mark allowed us to take it for a drive and pointed out all the great features. He took plenty of time explaining how the tech features worked and was very patient.

driman

Mar 19, 2012

i came looking for a new car for my son who is away at college. not only did jay and danny take care of my expiring Honda lease they set my son up with a brand new TSX. The pricing was fantastic and they walked me thru the complex details of getting a dealership in California to deliver the car to my son. They could have easily turned me away as the deal was complex but they took the time and effort and treated the situation as it was their own child involved.. these guys are truly all stars in the business and i will gladly refer others to their dealership.

TinaPF

Mar 16, 2012

Rallye Acura is what every dealership should be. We went in just browsing. No one was pushy and they gave us a great deal from the beginning and were still willing to work with us. Dick Wilson was very kind to us. He wasn't pushy he went through every option to give us a rate we were comfortable with. Also i liked that he wasnt trying to rush us into making a deal and walking out with a car the same day. We also met with Joe Filardo and Jay Rosenthal. They were very nice and easy going. All the paper work and insurance was all done and ready for us when we got there to pick up the car. Everything was relaxed and wasn't annoying. Can't wait to go back and get another car.

meryld19

Mar 10, 2012

Price: I feel that an electrical diagnosis fee should be included with work done. Only extra fee if you choose not to do the work. $130.00. Asked for a trade in value of car, but my service manager was not allowed to leave me that. Melissa said that someone else will contact me. I told her that that day was fine and nobody called me. I feel she could have had that infor for me when I picked up my car. Dropped my car off at 7am and that was good. Picked up and it was ready and washed.

Rocco6578492

Mar 9, 2012

Have been with Ralle Acura for 2 years now and its always a pleasure working with Chad and his service team. I also appreciate spending a few minutes talking with Jay.He is always there to answer a question or two. Thanks Ralle for a great experience Rocco Susi

Charles Schmitt

Mar 7, 2012

I was very impressed with the friendliness of all members of this organization from the time I entered until I left. The servicing of my vehicle was handled expeditiously with a minimum of waiting time, the premises were well laid out and user friendly. I intend to recommend the dealership to all of my friends.

tlock

Mar 7, 2012

My last two visits to Rallye Acura I had Chad Tammaro as my service representative. He is polite, friendly and very infomative. My car was serviced, washed and ready to go within an hour of arriving.

lajohnson57

Mar 5, 2012

Rallye Acura is one of the best dealerships i've ever worked with, this is the main reason why we continue to buy and lease Acura's. Chad in the service department has always met and exceeded my needs for service.

Susan Kazin

Mar 2, 2012

Having my car serviced at this Ralleye dealership is always a pleasure. I was able to get the appointment time of my choice.Chad explained things well, had a cordial and friendly manner, and returned phone calls to answer questions. I appreciated the cleanliness and comfort of the waiting area. Susan Huntington, New York

jose2828

Mar 1, 2012

Rallye Acura is possibly one of the easiest dealer to work with. I walked in without an appointment at 8:00 pm and asked the front desk to see sales consultant who was available at the time. Sharika walked out and greeted me professionally and with a very polite smile (I learnt it later that she was working that day since 9:00 am). We sat down and I told her I was there to buy an MDX if they are willing to give me what I know to be a fair deal for both side. I had already done my homework (online and with other dealers) in terms of the price of new car and my trade-in. She wrote down my numbers and went to her sale manager to double check what she could do. She came back and said I was $500 off on the new vehicle but she could increase up my trade value to offset that. Long story short, we shook hand and the deal was done.

Adam Simms

Feb 27, 2012

This is the third time I've leased an Acura from Rallye Acura. It may be unfair to Rallye to say this, but Acura produces an auto that sells itself. That said, the staff at Rallye makes the whole process smooth and pleasurable when it comes to acquiring the product. Everyone at the dealership places their customers first, from the sales staff to the service staff. Appointments are kept on time; estimates for service time and price are accurate; everyone is polite, without hovering over you. It is an absolute pleasure to deal with Rallye Acura because its way of dealing with customers defines the meaning of "service."

mlegieza

Feb 27, 2012

To be perfectly frank, I've been an Acura Service client for the past 8 years anf I have never been happier with the service provided by the Service Department. Chad and Enza are great and they really do care about you as a client. Chad is honest, direct, helpful,and as courteous as one can be.I'd recommend Rallye Acura Service to anyone.

efortuna

Feb 25, 2012

We came to Rallye Acura all the way from Westchester county to see and purchase a used Acura RSX. The sales person was very helpful in guiding us through our purchase, as were all the other people involved, the business manager, finance manager and service advisor.All our questions and concerns were answered and addressed.The dealership itselfwas lovely and it was a pleasure to be there while waiting for paperwork or car service. Thank you to all involved in our purchase.

skauf0621

Feb 25, 2012

My husband and I brought our cars in for service on the 23rd and 24th of February. We were both treated politely, professionally and our cars were done on time, as promised, and returned washed and ready to go! An excellent dealership!

aceventora

Feb 20, 2012

I HAD A VERY GOOD EXPERIENCE WITH RALLYE ACURA AS WELL AS WITH MY SALES CONSULTANT MARK MA. HE WAS KNOWLEDGABLE AND PLEASANT. I RECEIVED A GOOD PRICE FOR MY TRADE IN AND NOW I'M THE HPPPY OWNER OF AN ACURA TL ADVANCE.

AlisonAhrens

Feb 19, 2012

I received the appointment at the time I asked. My service was done quickly and and I was told I needed a small repair , rather than being ripped off for a large repair . Friendly staff that makes coming here a pleasure .

rebramp19

Feb 18, 2012

From a phone call advising me of a part availability, to scheduling an appointment, to providing a loaner car and keeping me apprised of the progress of my repair, the personnel at Rallye were exceptionally professional and informative. They clearly represent the epitome of customer service and both they and those in charge of training deserve the utmost praise. Keep up the good work. Thank you for making this process pleasant and hassle free.

ainokald

Feb 11, 2012

I was kept informed of diagnosing the problem and progress. Then informed of the expected time it would be finished. I am satisfied with the professionalism of the Service Station.

marcya

Feb 11, 2012

I always get prompt responses from my Service consultant. He is courteous and taken good care of me in every visit. Very knowledgeable of the maintenance program and good recommendation for future services.

marymcinerney

Feb 11, 2012

i was very pleased with help & service chad was helpful in leting me know what i need for my car as he always is. car was worked on and ready very quickly

sharizzy

Feb 11, 2012

From the moment we walked through the door of Rallye Accura, we felt at home. We were welcomed and asked the purpose of our visit. We met with Chris W. who was recommended to us by a friend. He introduced us to Sharika who took us for the best test drive ever. We knew the Accura RDX better in that short time than we knew our present cars for years. We loved the look, feel and drive of the RDX and decided to make the purchase. We dealt with Sam for the finance portion of the deal and he offered us the accessory packages to make the car even classier. We left with the contract and anticipated the pick-up just a few days later. Everyone was happy to see us again and excited for us to see our new car. It was even better than we expected. Sharika showed us all of the tricks to the car, paired both our cell phone to the bluetooth, and we were on our way down Northern Blvd. They have been in contact with us a couple of times to see if we had any questions or needed additional information. This experience exceeded our expectations. Thanks Rallye.

AnnEEEE

Feb 9, 2012

Mike picked up this service appointment from a Rallye employee who no longer is employed there. It was a difficult situation and he handled it extremely well. He and the others involved returned my car to me promptly, and exactly as expected. Rallye service takes customer satisfaction extremely seriously. They made it right for my husband and myself. What a pleasure.

ffrancica

Feb 8, 2012

Chad was fantastic! He was polite, quick to answer my questions and was genuinely concerned about fixing my navigation system. The experience was pleasurable. Thanks Chad!!

mftmaria

Feb 2, 2012

I am writing to say that I am completely satisfied and happy with the experience I had at Rallye Acura in Roslyn, NY. Lenny and Joe M. have been a great help, provided a warm and personal atmosphere, which made the whole lease experience a pleasure. They were both down to earth and were very informative. Plus! They made a great deal with my dad and I. Thank you Lenny and Joe M. I enjoy driving my TSX Acura around! =) Yay! DESERVES a 10!

bbdinosaur1

Feb 1, 2012

This is my 5th lease from Rallye Acura and my 4th with Jeri Billman. I've purchased or leased many vehicles over the years and have delt with the deceptive and high pressure tatics often employed by some dealerships. I consider Rallye Acura and most especially Jeri Billman my ideal sales people. Jeri is always considerate of my needs, is honest and always provides a fair price for the vehicle I request. I've never heard the standard line "what do I have to do to get you to buy this car right now" from Jeri. It is a pleasure to work with Jeri Billman and Rallye Acura for my automotive needs and I hope to continue this relationship in the future.

BenMorales

Feb 1, 2012

Everyone was friendly & helpful. I came in for a oil change & state inspection. I was told it would tke an hour & it took 55 minutes. The waiting area had a working tv, internet access & newsday so the waiting time flew by. The coffee station was also a plus.Great job by everyone!!!

cfriedman479

Feb 1, 2012

I came into Rallye to start researching a new car to lease and Lenny was so good to work with, I leased a TL that day. I appreciate how fair and honest he was. Many automotive salespeople push people away with their questionable tactics. Lenny was the opposite. Joe and Jay were also very good to work with. Rallye does things on a much higher level than many other dealerships. I leased a prior vehicle at another Rallye dealership so the way business was transacted was not a surprise. Rallye sets the bar high. Well done and thanks again.

RandyB4

Jan 30, 2012

This is a testimony to Rallye Motors as well as Rallye Acura! Geri Bellman, Jay Rosenthal, or Sam Gadkar,Mike Denfeld and all the other notable associates, that remain nameless, all go out of their way to treat my family and I in and unbelievable customer experience. They are all a pleasure to deal with. I would and hve reccommmended them in the past. I live on the South Shore of Long Isalnd, and there is an Acura dealer much closer to my home. However I choose to go to Roslyn and have fun with all of the above mentioned people. Its a pleasure to be part of the Rallye Acura family. This is my 6 and 7th Acura and its the greatest technology ever. We have had 9 Acuras in total.Relationships are very important, and they all know how to keep them.My Best, Randy Brickman

Marilyn Pilipow

Jan 29, 2012

EXCELLENT CUSTOMER SERVICE, JUST AN OIL CHANGE THIS TIME, IN AND OUT IN 25 MINUTES. Ralley Acura service people are always pleasant andefficient, and as this is my second purchase of a new Acura, I ama most happy customer.

homny1

Jan 24, 2012

I showed up just to have my 2004 Acura RL checked over, and a NY State Inspection performed. I showed up to the dealership without an appointment, and was pleasantly surprised to find out that my vehicle would be taken care of while I waited. They have a lovely dealership, and the waiting area was outstanding, including the iPads that my children enjoyed playing on while we waited. Imagine my surprise when my vehicle was done, and the Multipoint Inspection showed that everything was good, and nothing additional was needed. They even washed my car !

alexanyc17

Jan 23, 2012

Excellent overall. Chad has always done his best to service my vehicle and deal with my concerns. I had various issues with my car since it was not serviced for a while.

suzyfnyc

Jan 23, 2012

My husband and I walked in last Monday evening and were just planning to look at the MDX, nothing more. We had been to a number of luxury car dealers and he was just remarking how we had yet to have that luxury car buying experience he was expecting. Then we met with Mark and we got exactly what we were looking for. He was professional and let us have some time alone to look at the car so we didn't feel hounded. He took us out on a test drive that night, and I commend him for being extremely patient with me and my nervous driving. He made us feel comfortable and showed us what the car had to offer. We put down a deposit for the lease that night. When we picked up the car over the weekend, Mark spent a long time with us showing us the features and helping set up some of them. Sam was the finance manager and he was very friendly and professional as well. Both men responded to my emails for last minute changes and we now have the perfect car for us. I would definitely do business with them again.

trstack

Jan 20, 2012

I'm on my 3rd MDX from Rallye. Service after the sale counts. Enza always ensures that I'm taken care of. She is friendly and focused on making sure customers are satisfied from making an appointment to post service follow-up. Thanks for treating me like the valuable customer that I am. It seems some dealers have forgotten how to treat customers after the sale. I'll continue to buy and obtain service at Rallye.

Lhayduk515

Jan 18, 2012

This is the fifth Acura that I have leased from Rallye since 1997. My salesperson this time was Kristen. She is terrific. She is very knowledgeable, had all of the facts that I needed, and the lease negotiation was seamless. I was driving my new 2012 TSX within one week. I only drive Acuras because the service department at Rallye is the greatest. I always wait for my car and they give me an exact time when will be ready.I would also like to recommend Sam Gadkar in the Finance Dept. who has been there for every one of my leasing deals. He is a true professional. And my favorite service mgrs. Mike and Chad who minimize my waiting time every maintenance visit or when I just pop in. Mike has been there since my first TL in 1997. A shout out to my retired salesperson Burt- who is enjoying his "Grandpa" years in Florida!I recommend this dealer to all of my friends. Many of the people working there have been there since 1997. It feels like home.

JamesUntamed

Jan 13, 2012

Chad was great! He was polite, quick to answer my questions and was genuinely concerned about my long wait time and how I needed to go to see my son.

paul-li

Jan 12, 2012

Our MDX is the second car we ever owned. Ever since, we never switched to any other makes of cars. One of the reasons, of course, Acura makes great cars and we like them. Another important reason, is that we came to Rallye Acura. Rallye is a place where we truely feel warm, being welcomed and cared. And more importantly, it is where we can get the top quality service. Our service consultant, Chad Tammaro, is friendly, knowledgeable about any Acura cars and highly professional. Every time after the service when Chad gave us an OK, we know that our Acura will run great until the next service due. You can not get wrong with this kind of dealership! Simply outstanding!

ych410

Jan 9, 2012

My wife and i just bought a 2012 mdx from Rallye Acura. Sales rep Sharika Fuchs was knowledgeable, provided us with great customer service and the sale price was fair. I would recommend others to go and definitely will return in the future.

dhorowitz

Jan 8, 2012

My starter motor on my one-year old 2011 Acura RDX was starting to fail. Rallye was very flexible about scheduling the appointment and worked with my schedule. They changed the starter motor and there was no charge to me since it was a warranty repair. Also, my alarm lock beeper had also stopped working and they replaced that, also for no charge. They gave me a loaner car (at my request) even though it wasn't technically within their standard procedures. Keeyoung Moon was our service rep and he was consistently friendly, professional, helpful, and efficient.

J & A Bartolini

Jan 8, 2012

Excellent customer service skills by staff. Waiting area allows for patrons to do a number of things. Service work completed in a timely and professional manner.

pschaubeck

Jan 6, 2012

Since I purchased my Acura in December 2006, I have always returned to Rallye Acura for service. The experience has always been satisfying. The service personnel are knowledgeable and friendly. I always leave with the work being done as promised. Scheduling a service appointment is never a problem and they always provide a loaner car if needed. The waiting area is comfortbale - provides wi fi, newspapers, bagles, coffee.Everyone is helpful - from the moment I drive my car up to the person tkaing my car for service to when I leave and make payment.I recommend Rallye Acura to everyone.

Barbara Ross

Jan 5, 2012

My husband and I have been bringing my RDX to Rallye for a little over 4 years now for scheduled oil changes, tire rotation, NYS inspections. Every visit has been dealt with in a friendly and knowledgeable manner resulting in a truly satisfied customer. Chad always makes you feel as though you were their only customer. I just made a appointment to bring my car in for new brakes after almost 54,000 miles and I can actually say I am looking forward to the visit.

Power1Pete

Jan 4, 2012

Patrick is the best in the business! His experience really shows on everything he does. He even picked up my wife and I from our house to get the new MDX! I will ask for him again for any future purchase.

cgirl165

Jan 3, 2012

This was the first service for my Mdx since i bought it and I was treated well. The work I requested was performed quickly and I was on my way in a very short time. This is the first time i use this dealership and I'm very satisfied with the service provided by my service consultant Chad Tammaro. I will be going back to this dealership as soon as my car needs anything.

Art McMahon

Jan 2, 2012

Chad Tammaro is customer service driven and an ultimate professional. He geuinely cares about his customers and goes out of his way to make you feel welcome. My Acura MDX developed an electrical problem, so I called Chad and left a message concerning my situation. He called me back after normal hours, rather than wait until the next business day and when I explained the situation to him over the phone, he knew what the problem was and how to fix it. He immediately arranged for me to bring the car in the next day for repair. Great example of caring for your customers.

eroot

Jan 1, 2012

This is my first experience with Rallye,I just moved into the area and being an Acura customer for over 20 years, I would recommend the Service Department to anybody who has an Acura. My son who is a customer of Rallye Acura and Rallye Mercedes was right on with his recommendation. Chad made my first experience with Rallye an enjoyable one. Thanks

shelley1217

Dec 31, 2011

Had a great experience in leasing my new TSX. There were no "games" that you often see at other dealers. I was given a price and I asked if they could do better- and they did! I was told that the car would arrive before Christmas, and it did. Rob was an excellent salesperson.

ctsouk

Dec 30, 2011

I brought my car to get serviced. Not only I got my car fixed, I also found someone and someplace who treat you with courtesy and being honest with you. That goes a long way in todays world. I would like to thank Chad Tammaro and the service team for there professionalism.

grownup570

Dec 30, 2011

Chad was great to work with very cooperative in every way. The problem took three visits to resolve. However everyone I dealt with was a nice as could be.

imrier

Dec 30, 2011

I entered Rallye Acura with high expectations which were met. I was assisted by Mark Ma, who was a pleasure to work with. I was treated with respect and a sensitivity to my needs. There was no pressure at all. Mr. Ma is a true professional, who even returned calls and e-mails on off days, which I did not expect. I would highly recommend this dealership to anyone in the market for a new or used Acura.

tonyotto2001

Dec 30, 2011

As always when I make an appointment I am not kept waiting. Chris pointed out on this visit that my inspection was overdue(saving me a possible ticket).After my car was brought into the shop he also pointed out a few items that would need attention. While waiting Enza was always available and provided updates on the progress of my service. When all was finished she also helped with my smooth exit. I must say that the whole service dept was great.

tsxse12

Dec 27, 2011

Thank you Rallye Acura and especially thanks to Mark & Sam as they made my switch from Audi to Acura as easy and enjoyable as a new customer could ask for! Mark handled everything for me and was an absolute pleasure to deal with and Sam worked hard & quick to get it all done. I honestly couldn't have asked for more or been happier. Thanks again!

jzervo

Dec 25, 2011

I received excellent customer service from both Enza Comito & Chad Tammaro not only just recently but for the seven years that I have been servicing my Acura TL. They always greet me with a smile and honestly care about their customers. They go way & beyond over what their jobs expect from them. They always accommodate the customer & remember each customer's schedule and preferences. They are an amazing team & Rallye Acura are truly fortunate to have them in their employment. They treat their customers as they would like to be treated and make them feel like they are part of a family. I wish more people were like them during my constant business dealings. Kudos to both of them.

JAE18

Dec 24, 2011

This was the first service for my new 2012 TL and as always I was treated well. The work I requested was performed quickly and I was on my way in a very short time. I have used this dealership for a number of years and have always had great service and friendly people to deal with. They respect what I have to say and having my car serviced is always a pleasurable experience.