Used Cars for Sale at Rallye BMW in Westbury, NY

Two pies north

Oct 27, 2016

This was our second purchase with rally and working with Gabriel. Our experience was pleasurable and gaberiel found exactly what we were looking for that met our budget. Thanks guys and we shall return

EyalT

Oct 26, 2016

Gabriel Hale has sold three cars to me in the past year. His customer service is the best. He is friendly, honest, genuine and will go above and beyond to make sure you get the best deal possible. I highly recommend him to anyone who wants to purchase a BMW.

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Oct 23, 2016

Everyone was terrific. Even when there were issues with my insurance (insurance company't fault), it was well and delicately handled.I have never heard of a review that had to be 25 words long! Hope I made it this time.

Cindy Macc

Oct 19, 2016

This is my second lease with RALLYEE. I cannot say enough super nice things about the sales and service dept. I love the service dep and my advisor Frank Trotta goes above and beyond.

A_Nish

Oct 11, 2016

Of all of the different dealerships I have been to, this was by far the most pleasant experience I have had when purchasing a car. The whole process was quick and efficient. Hasan made my life very easy by explaining everything from start to finish. He was very honest and did not waste any time. He always responded quickly to our phone calls and emails. I will definitely recommend my friends and family to meet with him if they are interested in purchasing a BMW.

Gary006

Oct 11, 2016

This was my first BMW and Hasan made it a great experience. He was excellent and very committed from day one. He patiently responded to my questions/ emails and provided all information I needed very promptly. He took care of everything. I'm very glad he was my Sales/Client Advisor.

eleni

Oct 9, 2016

Excellent service again ! Scheduling an appointment ,getting a loaner BMW, couldn't get any easier.Frank is a down to earth guy,friendly,knowledgeable,answered all my questions .Thank you

Gr8dane

Oct 4, 2016

I always get a feeling of relief when I pull up into the service lane and Gianni is there. He brings that confident reassurance that my experience will be great and I won't have any frustration throughout the process. I can firmly say that he is an asset to Rallye BMW.

APT

Sep 29, 2016

For the last six years, leasing a BMW at Rallye has been a wonderful experience for me and my wife. This is all due to Mr. Robert Wachsman. He is attentive to details and a true customer advocate.

Ravib

Sep 29, 2016

I want to thank my service advisor Frank Trotta for an extrodinary experience, from beginning to end. Great customer service. Thanks for taking the time to explain everything in detail, from checking in, to getting a loaner, and to fixing the concerns on my vehicle.

Joseph Prevete

Sep 26, 2016

My wife Diana & I have leased three vehicles through Bob, who always sweats the details and executes every transaction flawlessly. That is why we always come back.

wenmon

Sep 25, 2016

This was my first BMW and Robert and Richard made it so easy and fun. They were informative, attentive and gave me the best deal possible. Wonderful customer service!

KAK

Sep 23, 2016

Everything was wonderful when I had my328xi serviced on 9/21. Agent Bret Hines explained everything clearly. Work was done promptly and I was on my way. Could not have been more satisfied

Ashok patel

Sep 17, 2016

Excellent workmanship and customer service, can not compare

mgb768

Sep 12, 2016

had to bring car (BMW X1) in for service, rallye was closest to me. I was asked if I leased the car from them, I said no. then was told they are not taking ANY new customers in. service is full!!! xxx??? seriously ??? would not go to this dealership

P. DeFranco

Sep 9, 2016

I dealt with Bert this time around when purchasing an X5 for my wife. The initial visit was with George J. from whom I purchased my 2016 BMW M4. I can't say enough good things about this team. There is a reason that they are consistently rated #1 or #2 in the USA. I would rather pay more, not that they are overpriced, than deal with the stereotypical horrible dealership experience. Bert is awesome! Low/No stress and no annoying sales pitches. The bottom line is that of course there will be stress. If you are not stressed, than it's not your money being spent on the car. Rallye understands this and trains their staff accordingly. They have the art of the sale down to a science. The staff has been able to control the experience so that you are shielded from the usual nonsense of the car buying businesses. Overall, no matter what sales person you end up dealing with, you will have an exceptional experience. And, of course, you don't need to drive up in a Bentley or wear a new Armani suit to be treated like gold...

NBB1

Sep 8, 2016

I had a great experience with this dealer and recommend them highly. I'd had no experience with them previously and only knew about them after a search of the global BMW site of certified pre-owned cars. They had a certified pre-owned car that I was interested in and I made an appointment to see it. From the start, they were incredibly responsive to communications and made the entire experience seamless. I felt no undue pressure to buy and Dominick was a consummate professional throughout. Even though this dealer is a good distance away from where I live, past a number of other BMW dealers (which, to be fair, I've never dealt with) I will be contacting Dominick the next time I'm interested in purchasing a new car. I also want to highlight how great the BMW "genius" was in explaining how to use the functions and features of the car. I really regret losing his business card, He was fantastic and really helped me understand the myriad of control and interface systems in the car.

kanellos,sylvia5

Sep 2, 2016

Everyone was extremely polite. I brought my care in to familiarize myself with the vehicle. Crystal was very patient and we went through the explanations a couple of times. It is a pleasure to come in.

Grinya

Aug 31, 2016

This is my 4th Bmw from Rallye through Robert Wachsman, and I wouldn't trade this dealership for any other. Every time you pull into the garage someone is there to open your door, greet you and guide you to where you want to go. Walk into the showroom again someone is there to greet you. It is remarkably clean. My main reason for returning is Robert Wachsman. He is professional and very experienced, he makes sure your ur getting what you want and leaving happy. He calls you to keep you updated and always returns your calls quickly.. He has made my every experience better than the last. This dealership is so lucky to have him. I have referred another friend of mine to him and there are just as happy. Thank you Robert! Sooooo happy with my new car!!

Rich

Aug 29, 2016

Very Professional and Courteous Group of People! Both the Sales and Service Department were absolutely wonderful to deal with, from the time that they greet you at the front door with your loaner car, until the time that you pick up your freshly cleaned and serviced vehicle. Also, the complimentary cold bottle of water on the way out, adds a nice personal touch as well! A Special Thanks, to Chris Blanco, Len Brechner, Corrine Eaton, and the entire Rallye Team, for keeping me well informed, while they oversaw the meticulous care of my BMW X6.

Goldschmid

Aug 28, 2016

I would only lease a BMW with Rallye Motors and Bob Wachsman. I have bought and leased 3 cars from Bob. He is professional, knowledgeable and extremely helpful. The dealership goes above and beyond to help with whatever you need. My BMW genius was amazing too. He helped me learn all the great features of the cars.

Sundari Chockalingam

Aug 27, 2016

When my son and I initially were looking at moving into a BMW we had different opinions on what our next car would be. We came down to the dealership and we met Robert Wachsman and we were impressed with his professionalism, experience and kindness. He took time and answered all our questions before ordering the car and even after when we came to pick up the car. What really stood out about Robert was when my parents came with me to pickup the car and he noticed my mom was in a wheel chair and he kept thinking on how to get her into the vehicle without getting her wet in the rain. That blew me and my parents away. His thoughtfulness really touched me and my parents. He finally got the idea to have the car be driven up to the front door to get my mom into the car. I will never forget Robert. The dealership is very lucky to have an exceptional sales advisor such as Robert. Sundari Chockalingam & Raja

CALinker

Aug 25, 2016

I went to Rallye as my Lease was up & was greeted by Bert Vargas who was there to assist me. Renegotiating a car lease is my LEAST favorite thing to do & am pleased to say that Bert & the complete Rallye team made it a pleasure. Bert was attentive, listened to my needs & wants & did everything in his power to get me in the car I wanted. He followed up on every conversation & didn't let anything slip through the cracks---he 100% got me everything I wanted in my new BMW X5. My satisfaction does not end at Bert--the entire dealership is a pleasure to deal with--they are all so professional & courteous from the second you step foot anywhere in that dealership--whether it be their service or sales--they all have the same professionalism!! This is my 2nd lease through Rallye BMW & I can't imagine going anywhere else as I have had nothing but satisfaction in dealing with Rallye for the past 3 years & hope to continue my relationship with them for many years to come!!!

CarleneandOwenM

Aug 25, 2016

My husband and I are very impressed with Robert Wachsman's professionalism, dedication and honesty. He helped us with a rather complicated trade in of two cars to get one larger one for our family. He stays late to get the job done and is extremely responsive. My husband had bought a car from him previously and had been telling me how great "his guy" at the BMW dealership was. I had the pleasure of meeting him this time around and definitely agree. He does not try to upsell unnecessary things and has a warm manner.

dr caren

Aug 23, 2016

all salesman should be inspired by robert's incredible kindness and work ethicI have known robert for at least 10 years and wish everyone wasas special as he is - the world would be a better placethank youdr caren schumer

Sonnycool20

Aug 23, 2016

Gabriel is the greatest! He's patient, caring and wants to be the best help he can be. He was responsive to all my calls & I felt he had my best interest at heart. This was a wonderful experience & I was COMPLETELY satisfied from start to finish got an amazing deal.

Suslou67

Aug 18, 2016

As I returned to RallyeBMW for the renewal of a lease, I was afforded courteous and prompt service through Mr Gabriel Hale, one of the dealers at this facility. He actually walked me through the process at my first leasing experience three years as well, with equally polished and well informed service. "Thank you, Gabriel!"

MarieC

Aug 15, 2016

My experience at Rallye BMW at 1 Brush Hollow Road was outstanding. Chy Wiggan the service manager made the whole process went smoothly by guiding me to every step when I dropped. Including Janelle at the service desk. When I returned the loaner, my name was showed in the tv screen which got my sister and excited.Everyone was so helpful from the time I dropped my car and the time I returned the loaner and picked my car.

Naomi J.

Aug 15, 2016

This was my first service repair experience here at Rallye Bmw and it was a great one! The service advisor Gianni kept me updated on each repair, he also reached out to warranty company and made sure everything ran smoothly. I couldn't be happier with the service and I will continue to return with future repairs.

Cdiaz

Aug 15, 2016

I have been a customer since 2011, and the service I keep receiving is exceptional. Of course, my service rep Gianni is always awesome to deal with. Super patient, kind, and very helpful. Always updating and calling me about every detail about my car. This is why I will always come back and keep Rallye as my go to dealership. Next year, I give my lease back, and as I anticipate my experience will always be well worth it and hoping for some good deals as a loyal customer =] !!

Donna123

Aug 13, 2016

This has been my 5th BMW withRobert Wachsman and every time it was great , Love my BMW perfect car fo me. I hope to continue being a Rallye customer.

Jacqueline A Gordon

Aug 8, 2016

The definition of customer service!!! Period. From start to finish the entire team was on point. I received continual updates on the status of my vehicle. The was ready at the time promised and when I could not pick it up at that time there was no problem with my picking it up a little later. Everything was first class.

sunglass

Aug 7, 2016

This is probably our family's 6th BMW with Bert and he was great in educating us on the i3. This car fit our situation of a 'secondary' car perfectly while staying within the BMW family. Bert took us in his own i3 and answered all of our many questions about range, charging and his personal tips and experiences. We worked together with Bert and Rich to get a great deal and comfort level. Bert's follow up with getting us the Chargepoint cards and info on the NYS Clean Pass programs on the car were above and beyond. We enjoyed our car and deal so much we even had a relative pick up another i3 within the same weekend with Bert. Great service, attitude and professionalism at Rallye and Bert over-delivers as always. (and no- I don't work for Rallye, I'm just a satisfied customer!)

gangiuli

Aug 7, 2016

These people are top notch. From the moment I walked in I received red carpet treatment from my service advisor Sandy Fiore. The car was in for various issues. I was promised that the car would be done by 2:30. I advised them that I was on a tight time table. The car was back to me an hour before scheduled with all work done perfectly and washed and clean. This is what a service experience should be!

AnthonyZ

Aug 6, 2016

friendly and fast service. They even washed my i3 when they were done

528

Aug 5, 2016

I was looking to end my lease early but wanted to stay with Rallye and Mitch since I was very satisfied with my 2013 528.

RMartin11

Aug 5, 2016

The staff is always courteous and professional. The establishment is always clean and inviting. My vehicle was serviced and returned within the specified time frame.

linda

Aug 4, 2016

It is a good team and very thoughtful services ,I like near my home and i3 are clean car, I love my new i3 BMW .

Reggie

Aug 4, 2016

I come from Staten Island to rallye Bmw which is located in westbury Long Island because I love the service. Not to mention frank trotta is a exceptional service member there.

Bmw12345

Aug 4, 2016

Rallye provides excellent service. It was a very friendly process to lease a new car. Would definitely recommend Rallye BMW to others for sales and servicing.

Dlaw1

Aug 4, 2016

The service Advisor, Carol Clark-Muniz, is always very professional and knowledgeable. I feel as though I am visiting a friend when I come to Rallye BMW. Most important, I believe that she is honest about the service the car requires. Every employee is helpful, respectful and pleasant! The dealership is first class.

fhchu199

Aug 4, 2016

The service was great, professional, friendly at all times.My appointment was on time. The loaner was ready for me. I was in and out within 15 minutes.

amiataman

Aug 3, 2016

I knew what I wanted and RALLYE was more then happy to make it happen. Wife loves the new i3 and it fits the needs for a great suburban commuter on Long Island.

cmoline

Aug 3, 2016

Westbury Ralle BMW was great from my salesman Jason Moy to Wallace my finance specialist . Everyone was very pleasant and made my purchase go so smoothly. They explained everything and took the time i never felt rushedI recommend this dealer and these 2 men to everyone Thank you

Dan77

Aug 3, 2016

My service appointment went very smoothly, and Carol Clark Muniz was excellent in addressing, communicating, and expediting the necessary work done to my vehicle. Thank you!

Hi5

Aug 3, 2016

The service was quick and the staff was extremely pleasant. This is a wonderful dealership and the service was overall "Excellent" and I will be returning.

jjfesq

Aug 3, 2016

A very pleasant transaction. Will recommend George to friends and family. I did not like the car I chose and Gabe has stepped in to solve my problem. Rallye is a great place to shop for a new car.

mike

Aug 3, 2016

all repairs were done well and in an orderly fashion. The people with whom I dealt with were knowledgeable and courtious. I remain very happy with the attention paid to me and my vehicle.

oicu

Aug 3, 2016

Easy drop off and pickup. Carol was awesome. clean car and service area to which it made my day. I appreciated the consideration that they did to make my service quick and easy

Ron

Aug 3, 2016

The experience returning my lease and leasing a new car was quick and easy. Everything went very smoothly. Everyone was very professional. A very pleasant experience.

valcraig

Aug 3, 2016

Very positive, hassle free experience. Gabriel Hale is a deliverer. Competitive pricing and the car was delivered on time. Fair trade in price for my x3. Eighth BMW.

Yyaahshrh

Aug 2, 2016

Quick car delivery process. I like the offer to come back and revisit with a genius. I was in and out. Everything went like clock work. From getting the agreement in place to document signing. Last lease I had, it seemed more tedious.

Alan Murray

Aug 2, 2016

My first experience and i am thrilled. Helpful, polite and extremely friendly. As strange as it seems, i am looking forward to my next visit.

Effiek

Aug 2, 2016

Wonderful customer service. Detailed explanation on what is needed on the car as well as warranty coverage knowledge. Accommodating schedules and loaner flexibility. Gianni is always a true pleasure

Moondance3

Aug 2, 2016

Was met promptly on time. Very friendly service and professional. The car was ready right on time and was in very clean and excellent conditionBret Hines kept me very well informed and was very helpful through the entire process.Thanks for your great serviceRegardsEric J Schwartz

jschiemel1219

Aug 1, 2016

This is my first BMW and I had such a wonderful experience with Hasan. He walked me through every detail of my lease and worked within my budget and car specifications. It was a great car buying experience and I would absolutely use Rallye again.

Pmarullo

Aug 1, 2016

Mitch has always been very responsive and has always worked hard to get me into the vehicle I need at the right price, in the time frame I desired. The service at Rallye is incredible. I wouldn't buy/lease a car at any other dealership.

Andrea

Aug 1, 2016

As soon as you enter the service bay my name and car came up on the screen and the employees had all the paperwork ready to begin. When Sheneta said that the car would be ready in an hour - it was. Comfortable waiting area that made the time go smoothly.

hfisher611

Aug 1, 2016

As city residents with a 7 months old (and no prior car in some time) George made us super comfortable in our decision and helped make the process super easy. he was very professional, patient (with all my questions) and helpful.would reccomend him over and over.

amott

Jul 31, 2016

I had such a fast and easy experience with this dealership. Hasan Barakat was my salesman and he was great. He was thorough and made the process of leasing the car quick and everything went smoothly. When I had to bring in my car for service they took me right in and there was essentially no wait time. Scott was my service advisor and he was great he called me to talk to me about my car and what was done and super friendly. When I went back to pick it up I waited less than 5 minutes to pick it up. Such a quick and painless process for everything. I had a fantastic experience with Rallye BMW.

dlobel

Jul 31, 2016

Rallye and their family consistently take care of me like family. Always excellent everything. Though it's their job, you can feel that they truly care about your satisfaction beyond the business...for real!

Luisa0422

Jul 31, 2016

Always great service at Rallye BMW. Everyone I encountered was courteous and the work was done quickly, I highly recommend this dealership and their service department.

M6 BMW

Jul 31, 2016

This is my second vehicle with Ralley. They are a top shelf dealership, and there service department is amazing and right on time. I would recommend Rally BMW to anyone that wanted a trust worthy dealership.

nadiasal405

Jul 31, 2016

I am always nervous when going to a dealership. I have had so many bad experiences, ranging from accidental scratches and damages at the dealer, to new problems arising, to the original problem being ignored. Frank Trotta not only addressed ALL my concerns, but he did it with full empathy, care and understanding, as if he was my brother, a caring family member. Thank you so much for this great experience Frankie, and for this, I will feel a bit more comfortable going to the dealer. God Bless

palazzo

Jul 31, 2016

Service was great and fast. They had the service completed in a day with short notice. Dealer let me choose which loaner car I wanted which was very nice.

Pamfisher01

Jul 31, 2016

Bret Hines was an excellent Service Advisor. He was courteous and professional from the neck Ning to the end of the process. His exceptional service and attention to detail added to the Rallye BMW experience.

Joe1958

Jul 30, 2016

My review is solely based on the service provided by Carol Clark Muniz. Ms. Clark conducted herself as a true professional. She was engaged and invested in making sure my experience exceeded expectations. Ms. Clark was highly communicative, discussing not only the nuts and bolts of the process but setting true expectations as to the return of the vehicle as well as the necessary work to be performed.Ms. Clark-Muniz bright personality combined with her highly professional approach should be considered an true asset to Rallye BMW, helping to set your organization apart from all others.

lmx1

Jul 30, 2016

The Rallye experience is professional from beginning to end! Customer service is their goal & they have achieved it. I am very pleased with everything at Rallye, so happy I chose Rallye

Marvin

Jul 30, 2016

Rally BMW goes out of its way to ensure customer satisfaction. From the sales team to the service department your needs are there upmost concern.

milly cirabisi

Jul 30, 2016

The staff at Rallye BMW is extremely nice and helpful. The service was fast I was in and out within an1 hour and the facilities very nice

newman

Jul 30, 2016

Excellent and professional service every time! Been a customer for many years, and will be for years to come - have never been disappointed. Currently lease multiple cars from Rallye BMW.

Rjac1228

Jul 30, 2016

Always excellent customer service. I would not pick any other dealership to deal with my vehicle. Rallye took care of all of my needs. Will always go here.

Rosebmw

Jul 30, 2016

My sales women was so professional from the moment we started talking about different vehicles. This is my second BMW and I love it. Even the gentlemen that help showing how vehicle works was wonderful

TB729

Jul 30, 2016

Was recommended to this dealership, and it was a great experience. Brian and Shaun were terrific, as was everyone I dealt with, including the "genius" who assisted in familiarizing me with the tech aspects.

2002

Jul 30, 2016

Courteous and friendly service, on time completion. RAllye has always been superb in terms of service and keeps commitments. It is a pleasure to do business with them, we shall consider Rallye for our next BMW purchase.

Cha

Jul 30, 2016

At Rallye, the customer service is great from the front door! They take their time to assess all of your needs. They are there for you and not just to get a sale. They will go above and beyond to make sure you, the customer, are totally satisfied and receive the best vehicle to suit your needs in every aspect (financially, space wise, etc.)

Dtay1426

Jul 30, 2016

I would like to recommend the BMW service team for and exceptional job when I brought my car in for service. Thank you very much

boohoo

Jul 29, 2016

kept car 2 days to diagnose issue. road tested before I got there. manager re roadtested with me driving. could not duplicate issue of stalling.. all personel were very accommodating and polite, and they got me out in a very short time. will have to wait till issue happens again. I guess that's whypeople choose to drive your brand. so far it has been a pure delight.

ChuckG364

Jul 29, 2016

Very happy with Bret , could not have been treated better ..car completed service in time period stated. 2nd car with Rallye, have very impressed with the quality of the people in sales (Dominick) and Matt Carlson's service department

Dman123

Jul 29, 2016

Everything was good. Nick delivered incredible service and everything went according to plan. They made sure the car was delivered when promised and gave more than adequate training how to use all the features

dr

Jul 29, 2016

George Javier was the ultimate professional, found the right vehicle for me and ensured delivery was smooth. This was my second purchase with him.Tim Ramchatesingh was the BMW Genius who provided training for my new car. He was patient and thorough.

LuvMyBMW

Jul 29, 2016

I was extremely pleased with my service experience! When making my appointment, I specifically requested that David O'Neill be my service advisor. He has always been completely professional, accommodating and personable in my past experiences with him. I am the original owner of a very well cared for 1999 BMW 328i with just under 22K miles on it. Having been my service advisor in the past, David understands and skillfully accommodates my desire to take good care of my car, such that it continues to perform as beautifully as it always has for the foreseeable future. On this occasion, I brought my car in for its annual inspection and an oil change. In connection with the inspection, your staff and David discovered and diagnosed a defective O2 sensor. I also had an alignment issue that would have compromised my tire wear. David kept me up to date with the progress of the diagnostics and repair, and my car was ready when promised, taking into account the O2 sensor issue, which he carefully explained and I understood. Upon pick up, my car had been professionally washed and vacuumed, and looked like new! On the way home, the car drove beautifully. Again, I cannot praise David and the rest of your staff enough! It's always a pleasure!

ntwijny

Jul 29, 2016

Worked hard to get my deal done. Extra effort did the job. Thank you all for your great effort and result.See you for next car!

no name

Jul 28, 2016

I have been working with Robert Wachsman for several years and several vehicles. He is a professional in every sense, and it is always a pleasure to work with him.

polka oberek887

Jul 28, 2016

My experience with your accommodating personnel has been excellent, whether it be buying or leasing a car, service or just looking at the new cars,

ralphibuoy

Jul 28, 2016

Robert was a pleasure to deal with in both of my recent purchases. I will refer him to business, family and friends in the future..

Barbara1945

Jul 28, 2016

Carol is the main reason I return to the dealership. The service technicians are also very well trained and pleasant. Honest people and fair prices are very important to me.

BCosme

Jul 28, 2016

From the appointment to the moment I left the Rallye BMW, I felt they care about what they do and the customers. Everything went smooth and a received outstanding service, thanks to Bret.

Boomer

Jul 28, 2016

All parts of servicing was smooth. I was in and out quickly when I dropped off my car and got a loaner and was in and out quickly when I returned the loaner and got my car back. I'm just very upset I have been to the service center on 3 occasions to replace a total of 5 tires (1 tire had to be replaced twice) and have driven only 20,000 miles. I had been forewarned the tires were terrible and I purchased tire insurance when I bought my car. However, the insurance only covered 3 of the 5. 2 others needed to be replaced due to normal wear and tear (again in only 20,000 miles).

Buffs

Jul 28, 2016

I brought my wife's car in for routine service. The rep was friendly and efficient. My wife is happy with her car and as I am

Gee1241

Jul 28, 2016

Chris Blanco the absolute best ! Work with him he will treat you right . Love rallye and the whole experience . The loaner cars are great and clean as well . Never disappointed

123

Jul 27, 2016

I was given a convenient appointment, and was greeted within minutes of my arrival, the tire was inspected, and the work order was written. I was one hour start to finish and received a clean car with a new tire and was on my way. Thank you.

1968

Jul 27, 2016

Rallye team has been great from the initial sale to the follow up service. It was really nice to see our name on the board as we arrived to the service area. Keep up the great work!Regards,Mr. & Mrs. King

Petchaw

Jul 27, 2016

I went in for regular service and to fix a small issue with the rear view camera. Very fast service, dropped the car at 5:30pm got a call the next day at 9am to pick it up. Excellent customer service.

sandrobel

Jul 27, 2016

Everything worked perfectly from the moment I pulled up with my car to the moment the loan vehicle was ready for me. Frank Trotta was a pleasure to work with. I felt at ease and in great hands.

Steve C

Jul 27, 2016

I can not believe it has been a year since I leased my BMW. I took it in for the annual inspection. The service team is great as usual. Took care of the inspection, topped out the fluids, and cleaned the car as usual. A great service that is the Rallye norm. Brandon kept everyone in check. The Rallye team is second to none.

AJG

Jul 26, 2016

Every employee greets you with a smile and asks if they can help. I have always been impressed by the efficient and respectful manner with which all clients are treated. Truly a first class operation that I would recommend to anyone.

Fred

Jul 26, 2016

Taking a trip end of week. The engine didn't seem right. When the car was idling it made a strange sound. So I brought the car in at the end of the day to have it checked out. Bret Hines is my service manager. He took the car in immediately. An hour or so later he came to me & explained that it was actually the Battery. He replaced it, checked the car out and said I was good to go. Thanks to Bret I feel comfortable & my wife and I will enjoy our vacation.

RBirns

Jul 26, 2016

I brought my 6 month old truck into service because the air conditioning system did not feel like it was operating at full capacity. I have an x3 and my husband has an x5 and there is a major difference between our two cars. My x3 does not seem to cool the car as powerful or efficiently as our x5. The side vents barely push out air and the center vents push out cool air better, but still not as cool as I believe they should be. A full test was done on the car and I was told that it is operating at full air power and no adjustments were needed. However, I still feel like there is a major difference between our 2 BMW trucks. Chris Blanco is a pleasure to work with, despite the outcome.

Ron K.

Jul 26, 2016

I brought my car in due to a punctured tire on a Saturday. Brandon informed me that they did not have the replacement tire in stock and that my car would be ready on Monday. I was provided with a loaner car. Within two hours Brandon called to inform me that they got the tire and my car was ready to be picked up. Excellent service.

Jiang Chen

Jul 25, 2016

Sheneta Dailey always nice and provide patient service for me. But the dealer do not finish the job list in one time. I have to access the deal again for untreated issue.

Parsman

Jul 25, 2016

Bob Wachsman is an exceptional salesperson. I have been using him for years and have always had a pleasurable experience. He goes above and beyond!

sarah1384

Jul 25, 2016

all very positive every aspect from cost to delivery and feature explanation was exceptional.Nick Soldo and Gabe Haim have always been available to me and given fine advice as to the best value for various members of my family. I now have a total of 4 BMWs

satisfied

Jul 25, 2016

Everything went extremely well. Work performed on time as promised. Very nice facility and friendly people. No complaints at all. Would recommend dealership to others

Dustin Plutzer

Jul 25, 2016

All good. Nick was great. Service staff great. Process quick and easy. Car was there when they said it would be. No complaints, great experience.

gsdbmwguy19

Jul 25, 2016

I had made an appointment for an oil change and inspection. I was greeted as always with smiles and friendly faces. While I waited in the lounge, the service rep ( a woman, sorry don't remember her name) advised that some items (brake fluid flush, etc.) needed to be done. Additionally they discovered one of my tires had a bubble on it and needed to be replaced. I appreciate that my car was fully checked out and that other items were brought to my attention. First rate service that I have come to expect at Rallye. I also met with Nick Soldo to pick out my next BMW.

countumup

Jul 24, 2016

superb customer service by Chris..Prompt in and out, with update while repair was in progress.Quality in all aspects and would recommend this dealer to all. .

Cpa

Jul 24, 2016

The delivery of the car and the person showing us how it works was greatThe paper work went smoothly and Mitch messing was amazing

David S

Jul 24, 2016

I have lost count of how many BMWs I have driven over the past 20 years but they have all been from Rallye because everyone is incredibly professional, knowledgable and nice. A first class operation with first class people.

Happy BMW Owner

Jul 24, 2016

When I called regarding my first flat tire on a BMW, Bret Hines and his team was so helpful and made me feel like their most important customer.

Happy BMW X6

Jul 24, 2016

Robert did a great job regarding helping us with our X6 . I would recommend Ralley BMW to my friends and Family .Robert was superb friendly and follow was a big key.

Hillel Kahane, M.D.

Jul 24, 2016

I made an appointment for service and it was an amazing experience. The staff there is very professional and courteous and did a great job with my car.

Peter

Jul 24, 2016

Great people with lots of knowledge about their product. Everytime I bring my car to to this dealer I get a warm welcome.My car was left in good condition after work was done. The speed checking out is amazing.

pninan

Jul 24, 2016

Sandy was friendly and knowledgeable and went out of her way to fix the problem with the handbrake which initially seemed like a major task

Jud

Jul 23, 2016

Always satisfied!Been using this dealership as my primary service and sales facility for years. Never had an issue. Will be seeing more of you for many years to come.

nanto409

Jul 23, 2016

I've been coming to Rallye for years and I do not have any complaints. The service was excellent this time & every time before. I live in the Bronx & I come to Rallye no matter what...even if I have tow my car there. Everyone is extremely polite & says hello, good morning, good night etc. I think things like that are important when you're spending your money with a business as big as BMW!

princesscanal

Jul 23, 2016

Great dealership. Anyone can sell cars and lots of dealerships leave it at that, but here we are treated exceptionally well from making appointment, to drop off to pick up, with car beautifully washed and vacuumed - ready for delivery!Brian Tibbals my service advisor and my son's as well was especially helpful in making sure the repair was properly handled and the car was delivered as promised. Thank you all Myron Moskowitz - Matthew is my son

Chris

Jul 23, 2016

Corinne is the best!! Wasn't sure I was going to lease another BMW with all the other deals out there. However dealing with Corinne made it no brainer!!!

Concrete76

Jul 23, 2016

I like it here would not go no where Else, when u get there you are in and out no delays. I enjoy going there

EC_Bimmer

Jul 23, 2016

Good visit. Sandy Fiore checked me in. Had oil change & microfilters replaced. Timely work. Good service. Sandy was pleasant. Explained ALL work done. I highly recommend Rallye BMW & Sandy F, as an advisor. PS, I also ran into my salesperson, Sharonda James upstairs in the waiting room. Consummate professional. Another excellent asset to Rallye. Keep up the good work,Erick.

Liz

Jul 22, 2016

Frank trotta and all of the service personnel were courteous, professional, polite, helpful cooperative and nice. I had a very positive experience and therefore I want to return.

JenT

Jul 21, 2016

I called to schedule an appointment for a 2016 X4. The back passenger window is defective after 6 months. At first the service rep was polite and helpful. I told her that we didn't buy the car there, but would like to have it serviced there. She put me on hold and suddenly came on the line and said that her manager (Matt) told her they had no more room to service any more 2016 cars- that they were at their max capacity for 2016 models. What does that even mean? And how do you get a new car fixed. Shouldn't they be apologizing instead that a car just 6 months old needs service in the first place? I said that I couldn't believe that they had no room for an appointment and asked if it was because we didn't buy the car there. No response to my question. I then asked to speak with Matt, but he was suddenly unavailable. First she "tried to find him" and was unable to and then when I insisted on speaking with him he was "in a manager's meeting." I am very dissapointed in this service center. If they don't service cars not purchased there, then they should just say so. It was very frustrating and the secretary seemed amused by my frustration when I told her that I would inform everyone I know about what had happened. I think it would have been fair of them to simply say that they give priority to cars sold by them...instead the phone call turned into a whole charade.

Juan Schietekat.

Jul 21, 2016

Mr Wachsman was very patient,knowledgeable & polite.Answered all my many questions & was a major part in making a decision to buy my car.Robert was very fair on my trade in & did not make me feel under any kind of pressure.

mjroy38

Jul 21, 2016

Bret was very polite and helpful. He personally spoke to me around the promised time that my vehicle would be ready to give me an update. He also made sure that everything else that needed to be done on my vehicle other than the one I came for was taken care of. He is very pleasant to communicate with.

1968

Jul 21, 2016

It was a great experience Robert was very professional .. Robert hit a home run with us ..follow up is a big key in Sales and he was wright on point with us ..I would recommend Rallye BMW if anyone is interested in buying a BMW .

Crossrdsgal

Jul 21, 2016

Engine Belt broke, towed in for service.Waited for extended warranty company to review (Easy Care), promptly repaired after that, along with oil leaks and a brake service.

Eaglechair

Jul 21, 2016

I have 3 BMW. Breit Heines. Is terrific and I have been buying and leasing with Mike Corresen as long as he has been at Rallye

Greg

Jul 21, 2016

everything was great, from start to finish..every person i came in contact with was greati will certainly be a repeat customer, very professional

BK

Jul 20, 2016

We were taken care of in a timely fashion. All questions were answered. No complaints about the staff. Everyone was helpful and courteous. A good experience. Do not know the name of the BMW genius who worked with us, but he was from Port Washington and did an excellent job of explaining things to us.

Jerry Kohli

Jul 20, 2016

Frank was nice and courteous. He gave me a good loaner, which was also painless. When I wen to pick up my car, it was very quick.Thanks Frank for your great job.

Justin J Jannone

Jul 20, 2016

Excellent highly recommend Carol. Very knowledgeable and personable. Extremely professional. Car was ready quickly. All areas of concern were addressed. I will recommend Carol to all BMW owners.

KostasBMW

Jul 20, 2016

Robert was awesome. He followed up on everything and made the whole process fun and easy. Great personality, knowledgable, and a pleasure to work with.

Robert R.

Jul 20, 2016

With several less-than-pleasant experiences at other dealerships (phone calls not returned, emails ignored, a half-hour wait for a scheduled appointment, etc.), I chose Corinne from the Rallye website and the experience was great. I traded in my 2007 328i for a 2016 model, and Corinne was both knowledgeable and responsive. Finally, an advisor who was willing to be there before, during and after the sale! The car I wanted was "on the boat," and Corinne kept me informed on timing and details through delivery. She was on top of things start to finish!

JSanchez1128

Jul 19, 2016

The Employees are vey helpful and the service is Great my only complaint is about one employee who answers the calls from time to time her attitude is as if she does not care if she works there or not she is very rude I don't know her name but in the future I will definitely be making a complaint on her because I feel when I'm spending my money in an establishment I should be made to feel as if the Dealership cares about my needs and concerns

Bello

Jul 19, 2016

This is the third time i leased from rallye bmw and the service is excelent .this the second time Peter helped me with my vehicle and i recommend him.

happy camper

Jul 19, 2016

Always a pleasure to service my car at Rallye .From point of entry to point of exit.Have serviced my cars there for 10 years.Bret Hines is always professional, patient and attentive to my needs. I am treated like family by all staff.

Soren,Linda 9/1

Jul 19, 2016

Chris Blanco has always been most helpful to me any time I need service at BMW. I have used this dealership for the past 15 years and wouldn't consider going any place else.

wc

Jul 19, 2016

Simple scheduled oil change service. All the staff is courteous, helpful and accommodating. As usual, overall quality service from a top notch dealer. Well done.

mtonk

Jul 17, 2016

Car developed an electrical problem. Dealer took the car in without appointment, provided a loaner immediately, diagnosed the problem, ordered the necessary parts and repaired the problem.

Notafan

Jul 17, 2016

I wouldn't take a car from this dealership if it was for free! Typical, lying arrogant salespeople..I've had MANY BMW's and there's a reason why not one has come from Rallye. I highly advise anyone looking to save the time and hassle and go elsewhere.

Peggy Carillo

Jul 17, 2016

Rallye dealership is a 1st class experience as well as our sales professional Bill Wagner. This last transaction is our third lease without any disappointment-ever. Fantastic repair shop too.

BT 7series

Jul 17, 2016

Stopped in for a quick question. Was helped by Rob Carlson who took the time to give me the answers I needed and solved my issue. Great customer service experience.

Bmw-vjh

Jul 17, 2016

Fuel tank leak that was resolved very quickly and was covered under my service contract. Sheneta called to update us and did a great job managi g our expectations.

akhtarah

Jul 16, 2016

excellent sales person and genius Jessica. They were thorough and patient. Jessica went over the features in great detail and mitch was professional. the other genius Terrance was also helpful with clean pass

Crystelle Audige

Jul 16, 2016

This was our 2nd transaction at the Westbury Rallye BMW in less than 6 months. Hasan treated us with such care and made this process seamless. The customer service was incomparable.

Gladimyr Sully

Jul 16, 2016

It was a wonderful experience the process was efficient and timely. The car was serviced and cleaned per defined by my service attendant and everyone I dealt with was kind and professional.

tsellin

Jul 16, 2016

Although pricey at times, Rallye seems dependable caring and honest. BMW should come up with a car with acceleration comparable to TESLA! The i8 is too expensive.

Spiro Giroukis

Jul 15, 2016

Perfect customer service. I was told that they are really good but that was just an understatement.They treat you like gold. I went there just for an oil change and all I have to say is I wish I had bought my car from them.

Steven Weitz, Esq.

Jul 15, 2016

We have been Rallye BMW customers for close to 15-years, and it's the only BMW Dealership that I recommend to friends and family. The Rallye Service Department maintains our vehicles to the highest standards. They offer fast courteous service with a loaner car, and our vehicles are always returned looking brand new. Matthew Carlson is a fine manager that treats my family like he would treat his own family. Chris Blanco and Gianni Marini will make sure your vehicle is properly serviced. We miss Lauren Mirra who is busy with her husband raising their family and two beautiful children. Gabe Heim is the General Sales Manager and he was our salesperson when we first joined the Rally family. We are proud of Gabe's accomplishments, his leadership, and his dedication to Rallye BMW and the BMW brand.

Wllmgreen

Jul 14, 2016

Fast and efficient took car in at scheduled time and took great care of vehicle took care of future service that was required soon as well as washed car. While waited talked about future cars for sale.

author

Jul 14, 2016

Everything went well. I book the appointment online and got a phone call that that time wasn't available with a loaner so we scheduled a time that was. Everything went well at the dealership.

BB

Jul 14, 2016

I have a total of 5 Bimmers:1987 E30 325i Convertible (BronzitBeige Met.)1999 E36 M3 Convertible (Alpine White)2010 E61 535xi M-Sport Sports Wagon (Jet Black)2011 E90 328i xDrive Sedan (Alpine White)2012 F25 X3 xDrive28i SAV (Titanium Silver Met.)All of my vehicles are serviced at Rallye BMW... and Matt Carlson, Service Manager provides that unparalleled customer service & makes sure all of my vehicles are well maintained.When James DelVecchio, my Service Advisor welcomes me when I drive into the service reception area... I know he'll provide the exceptional quality & customer service that Rallye BMW takes pride in.I'm confident that the service & repairs will have genuine BMW parts and be installed by BMW trained technicians.The team at Rallye BMW really takes pride in the service that they provide and I will always be a loyal customer... And they make me feel like I'm family too!

noneatall

Jul 14, 2016

I found my experience with the service department at Rallye BMW to be superb.The service advisor Sandy represented her company in nothing less then a 5 star manner from drop-off to pick-up and the tech Pasqual addressed my problem to my complete satisfaction. The BMW part of our family hopes Rallye can keep a 5 star rating going into the future.

Pascual

Jul 14, 2016

My sales advisor Hasan Barakat and the team at Rallye BMW were all very professional knowledgable and provided the highest level of customer service. I have owned other luxury vehicles such as, Lexus & AUDI, and by far Hasan and the BMW team at Rallye made my experience very positive and unforgettable. I will certainly refer anyone I know looking to purchase or lease a BMW to my sales advisor. Amazing staff!

Lora F

Jul 13, 2016

As soon as you drive in for service, you are immediately welcomed by a flat screen with your name on it. They know your time is valuable. Within seconds, your advisor comes out to greet you. If you need a loaner car, the department accomodates your needs through their iPads. And you are on your way in minutes!! If you need to stay, the lounge is great with free coffee as well as food to purchase. If you are in the mood to shop, the boutique has unique apparel.

SWB29

Jul 13, 2016

Just leased a new BMW at Rallye. I worked with Peter Diaz who was very professional and courteous. So far all Rallye staff I have worked with have been great. Thanks again Peter and staff.

Bmwhouse

Jul 13, 2016

As crazy as this sounds, sometimes I look forward to having to bring my cars in for service. Everyone from the techs who welcome you to the service advisors to the service desk when you pick up your car - everyone has been a pleasure. Service advisor James Delevecchio is the best !!!

Bxmoch187

Jul 13, 2016

I had A problem with my car from the factory it was going in the shop more than usual I brought it to the attention and Rallye BMW and they did not hesitate one bit to make sure I was a unbelievably satisfied customer they did not try to upsell me get more money out of me etc. etc. they did the right thing very fast kept their word and made me a very very happy customer I highly highly recommend this dealership for any servicing or sales needs they are amazing amazing amazing

BMWFamily

Jul 12, 2016

After years of buying BMWs, we still find Rallye to be the best in sales, service, selection, showroom/service appearance, and service availability. Trustworthy salesmen and fair service consultants make all the difference.

JasmineJ

Jul 12, 2016

It was such a pleasure working with Sharonda. Her professionalism, courtesy and willingness to help was outstanding. She walked me through the entire process and I could not be more satisfied. The service at this location is superb!

Nicholas Sotell

Jul 12, 2016

The rating I submitted above speaks for itself. Service is always timely, thorough and professional. It has always been a good experience for my wife and I.

poleposition

Jul 12, 2016

Rallye never fails. Another successful transaction. Will never go anywhere else. Rallye should always be given a shot. You will be pleasantly surprised. Never mind the cars and the prices, The people are second to none.

John J. Sehn

Jul 11, 2016

Greeted on time, very cordial and professional. Excellent waiting area, also enjoyed the cafe. Service was quick, efficient and thorough. Very friendly and helpful staff making service appointments stress free and enjoyable.

Judith Chimon

Jul 11, 2016

It was an absolute pleasure to work with Bert Vargas. His professionalism, honesty and thoroughness made our car shopping experience pleasant and easy! We are thrilled with our new car.

Karen

Jul 11, 2016

Gianni Marini gave us exceptional service. He was the consummate professional! He communicated to us I'm a timely manner and understood our needs. He's a gem.

LadyBMW

Jul 11, 2016

As always Rallye provides top service with a friendly professionalism that is 2nd to none.It's an experience that you expect and appreciate as a BMW owner. My loaner was ready to go and my service manager was excellent!

Mstoyah86

Jul 10, 2016

I dropped off my cat and was given a loaner within five minutes. Gianni kept me updated witht the progress of the car. It was a good experience.

Bmwlvr

Jul 10, 2016

My servicewoman was a pleasure to work with and was on top of everything. She handled my issue promptly with professionalism. Sheneta was courteous and friendly.

cndyboom

Jul 10, 2016

Never dread getting my car serviced, in fact, I quite enjoy it! Why might you ask? Well, It's always a pleasure with the friendliest staff and top-notch service! Does not matter what kind of BMW you have, you're treated like a friend. Oh, and the free car wash is fantastic as well!

Annabanana0202

Jul 9, 2016

June incentives made my decision to renew lease 2 mths early. Bert Vargas was a no pressure salesman... Very knowledgeable and encouraging about our new X3

Edge2794

Jul 9, 2016

As always Rallye BMW was wonderful. Never had a problem. The staff is friendly and helpful along with knowledgeable. Would recommend to any other person to use Rallye.

GBack16

Jul 9, 2016

We were treated in a very helpful and efficient manner by a staff that was courteous and caring. Not only was our car ready at the designated time, but we were provided an educational experience that was bot informative and enjoyable.

Smith123

Jul 9, 2016

George Kanes is a true professional. He delivers as promised with great knowledge of the product,pricing and service. I would highly recommend him to any customer.

Sucessful Shopper

Jul 8, 2016

My first BMW buying experience could not have gone any smoother thanks to Darren! I walked in requesting to look at used X1's and he immediately directed me towards a vehicle that suited me perfectly. Although I had never purchased pre-owned before, he made me feel confident in the immaculate condition of the vehicle. At the time of pick-up, he was extremely attentive to any questions I had and was patient in walking me through a process which was unfamiliar to me. All around the most trustworthy salesman I have ever dealt with.My time spent with the Genius Terrance was also very informative and thorough. It truly helped me jump right into taking advantage of all the features/technology.I would definitely return to this dealer/salesman for any future car shopping and have highly recommended to friends.

Madmax

Jul 8, 2016

This is my 2nd Bmw I purchased from Rallye the service Dept and service writers are the best always interested in the performance of my Bmw any concerns I have in regards to my car are always answered. I would definitely recommend Rallye for sales service and parts , they also have a Bmw genius available to answer all technical questions about my cars electronics/radio/gps/blue tooth etc . Very happy 2015 x5d m package

David Blatte

Jul 8, 2016

The team at Rallye is second to none,The service dept is on-time, courteous, informative, etc... Have been to many other dealers over the yeats... and will/can never go anywhere else now!

gman

Jul 8, 2016

The service from appointment to exit was efficient, quick, personable, and competent. Chris takes and extra interest in his clients and makes sure the work is complete and properly executed.

AJE22

Jul 7, 2016

This was my second purchase from rallye BMW. Once again, I am very satisfied with my experience. Also, I say again, Sharonda James is the absolute BEST!

bmw2015

Jul 7, 2016

excelent customer service the rep was both friendly and knoweldgeable and met all of my needs i would reccomend this service centre and rep for all of my needs

Happy Customer

Jul 7, 2016

Darren was so kind and helpful. He always had time for my questions and concerns and was a man of his word. Kind, reliable and trustworthy. Rare traits in this industry.

Margaretandmichael

Jul 7, 2016

Very attentive, great experience. Gabriel Hale, our salesman, was very knowledgeable and is a wonderful asset to Rallye BMW! Loving my car. Th!nk you.

Nancy Rae

Jul 7, 2016

As usual we had a seamless experience leasing our new BMW. We have leased several cars with Rallye and Ryan has taken care of us each time. He is very thorough as well as being very personable. It is a great pleasure to deal with Rallye and know that we are in good hands.

neelam jain

Jul 7, 2016

i am customer of Rallye BMW for many many years and deal with Bert vergas.He is very help full. customer service is excellent. Bert vergas was very helpful.

RandeeA

Jul 7, 2016

Jason & Samantha were wonderful. They continued to follow up with me until the vehicle I wanted became available. I would definitely recommend Rallye to anyone looking for a vehicle.

bmw528

Jul 6, 2016

efficient and professional - the service team works hard from intake through completion to make the customer feel comfortable and that the work will be completed promptly.

DebbieM

Jul 6, 2016

I have purchased cars from Sharonda James at another dealership and was so happy to relocate her at Rallye. She has always been of great help to me in deciding on and learning about the car I purchase and this has continued at Rallye. On my first long trip after purchasing this car, I had a question about the air conditioning and emailed her. I received a prompt phone call in return. I am so happy that Google helped me to locate Sharonda! I took advantage of the encore appointment to continue learning about the car and I believe I met with a 'genius' named Jessica who was also excellent in guiding me through the navigation system. Sharonda then took the time to locate a printed manual for that system order it for me.

Eb

Jul 6, 2016

Emergency AC repair Greeted by Chy Wiggan! Courteous & extremely attentative! Discussed my concerns reassured me the car would be taken care of! Car was repaired, received a call from mr Wiggan informing of the details! Car was ready for pick up by 4pmVery satisfied with the repairs, & efficiency of Chy Wiggan and the team!

3series

Jul 5, 2016

Called me to schedule service. Once I was there, it was very quick and staff was courteousf. Frank was prompt and respectful of my time. I will continue to recommend Adam and Frank at Rallye Service to friends and family.

BimmerGenius

Jul 5, 2016

Very quick and courteous staff. Brett was prompt and respectful of my time. I will continue to recommend Rallye Service to all friends and family.

Lorasa

Jul 5, 2016

Service is excellent. The complementary car wash is a nice detail....The car comes out cleaner than most car wash service. I have called last minute and Ralley has accommodated me! I highly recommend the service!

James Nieves

Jul 3, 2016

Ralley bmw of Westbury service is amazing and I recommend to anyone buying a new/pre own to go to ralley bmw of Westbury ny

Ron K.

Jul 3, 2016

I recently took delivery of a new BMW. Everyone I came across at Rallye BMW was friendly, courteous and professional. Dealing with Nick Soldo was a pleasure. He is extremely knowledgeable and found the car I was looking for and at a great price too. The whole experience from when I first stepped into Rallye BMW until I drove my new BMW off the lot was great. I highly recommend Nick Soldo and the Rallye BMW team.

Drew1212

Jul 3, 2016

The best service & advisor any BMW owner can ask for. Ms.Muniz was so patient & caring with all the situations I brought forth to her she handled professionally. Great Job

tcanarisatelliman.com

Jul 2, 2016

My car is 2010 ---- every two months I was adding oil --- gauge said add 1 qt oil oil at minimumI come back because Rallye has always been honest with me. Gasket work ---done. I could have put it off. On a scale of 1 to 10 service advisor Adam said it was a 5. I said do the work.By being honest with the consumer, it drives people to COME BACK. I would only by a new car or lease a car from Rallye. Service and communication is best.

Nwy1220

Jul 2, 2016

The sales person Larry Kim is nice, honest, and very helpful. Would highly recommend this sales person to my friends and family! overall, I would define kitty come back to this dealership when my x5 lease term is done.

RGB

Jul 2, 2016

Service Advisor Adam Romano got right to the point, found the problem and fixed it as quickly as he good. An excellent job as I have found him to be on all my visits over the past few years.

RT

Jul 2, 2016

Fourth car from this dealership....excellent customer service, unbeatable deals and Gabriel Hale is easy to work with and professional from start to finish. Highly recommend

Imperky123

Jul 1, 2016

Adam Romano went above and beyond getting me my vehicle repaired very quickly and in time for the holiday weekend!

James G.

Jul 1, 2016

Let's face it, BMWs are complex, highly engineered performance machines, not luxury automobiles. Given the level of commitment required to own them you can't just trust anyone to work on them. These guys at Rallye are the real deal. Not only do they know their stuff from a technical standpoint, they also know how to treat their customers. The quality of workmanship is second to none with regards to repairs and maintenance. I absolutely would not bring my e70 X5 anywhere else. When I am ready to trade up I will work with their sales department. They also get the little things right: top quality loaners when necessary, free transportation to/from train station, free coffee and bagels while waiting for your car, phone calls to keep you apprised of the status of your vehicle. I honestly am having a hard time thinking of areas they can improve on. As close to a perfect experience as you can possibly get.

JohnS

Jul 1, 2016

I've been going to Rallye BMW to get my car serviced for over 5 years now. Its been a pleasure dealing with Carol this whole time. She's very knowledgeable and professional in doing her job.

M7

Jul 1, 2016

As ALWAYS - James DelVecchio is the best, most complete and friendliest service rep you'll find at any auto dealer or repair facility. The service techs always find and fix the problems, and James always makes it easy, assuring every detail is handled quickly, thoroughly and without any hassle at all. This keeps me traveling the 20 minutes necessary to get to Rallye rather than some much closer BMW or auto repair facility.

sdigiovanna

Jul 1, 2016

Everyone was incredibly helpful and truly went above and beyond. I will be sure to return to this location any time I need help with my BMW.

Victorio4

Jun 30, 2016

Nick Saldo... I have purchased and leased many auto's in my life. Truly, Nick is the BEST sales representative I have ever dealt with... Very Impressive

Vonnie

Jun 30, 2016

Adam is always helpfil, and considerate. He managea customers issues and expectations as if it were his own. He provides excellent pre and post follow up and deilvers on realistic timelines

Bingold4

Jun 30, 2016

I worked through Craig Tighe of TT Enterprises to lease the car. Very easy to turn in my old one and lease a new one.

Charles Sepulveda

Jun 30, 2016

This has got to be the nicest and friendliest dealer in the east cost. From the moment you walk in you to the level of service and professionalism you receive it's all meant to serve you. Robert Chae and his finance team work very hard to get you the best deal possible. You won a customer for life and refferals. Go Rallye

Ckabelac

Jun 30, 2016

Great experience with Pierre at Rallye. Truly easy, did not feel pressured at an point, very knowledgable. Will be coming back for future leases.

Ldc1114

Jun 30, 2016

Excellent customer service from all I encountered, especially Carol. There is not any more to say, I brought the car in for inspection , etc. I was given a loaner car, 400 series Grand Coup, which I loved! Was able pick my car up the next day. All is well!

Kalnitzky

Jun 29, 2016

Kept me informed throughout the entire time I waited for my vehicle. I highly recommend this dealer to anyone who expects an exceptional level of customer service.

KarenW

Jun 29, 2016

Nick Soldo was excellent, he makes everything so easy and got me into a car I did not think I could afford. The guy who helped train us on the car was great, not sure of his name.Wallace was very knowledgeable.

pbalkaran214

Jun 29, 2016

Was looking for an affordable and luxurious vehicle. Made us find the car right for us and convinced us why coming back would be worth our time.

Rocky,max

Jun 29, 2016

Chris Blanco was terrific, from the moment you drive in till your car is ready for pickup. The most friendly & caring service. To please the customer is #1, I would highly recommend Chris as well as all of Rallye's staff!!

StancatiA

Jun 29, 2016

Dominick DeChiara was a very helpful representative and because of his service and help I will be recommending this dealership to anyone else who is in the market for a new or used car.

warrencoop

Jun 29, 2016

I never shop car dealers. I am glad I did this time. My usual dealer was slow to get back to me, and didnt listen to my needs. Rallye had the widest selection in stock and I was able to find the exact vehicle I wanted. Pierre was responsive, professional and made the shopping experience a pleasure. I will go back to Rallye and Pierre for all of my cars.

Bmw126

Jun 29, 2016

Car needed service bc it was shorting out. I called the service dept first thing and they took me in right away l, provided me with an adequate loaner for the day and car was fixed the same day. Service was amazing and on point. Reason why I went with BMW instead of another Ranger Rover bc their service dept is horrible.

Frederick Ammirati

Jun 28, 2016

Good experiencing as always. Chris Blanco took care of my requests, provided a nice loaner and all services were made. There was some slight confusion with the paperwork on my tire warranty but the friendly young lady at the pick-up counter recognized I had coverage and it was handled in less than 30 seconds.

jr1521

Jun 28, 2016

It is a Very enjoyable experience when entering Rallye BMW. Everyone greets you wherever you are in the Dealership. I brought my New BMW in for some Performance upgrades. I was treated in a Professional and Sincere manner. All my questions were answered, the parts were ordered and received the next day and installed. Vehicle runs great. . Frank Trotta was attentive,kept me informed and contacted me when the vehicle was complete. I am very pleased I chose Rallye as my Dealer.

matthew hausman

Jun 28, 2016

My experience at Rallye BMW was just amazing everyone was helpful and very nice. Darren Thomsen is the man, I have purchased 3 BMW's with him. He is honest and does not give a run around like other salesman at other other dealers!

Satisfied customer

Jun 28, 2016

Polite, friendly service. I was greeted by name, and my car was serviced in a timely manner. When it was returned, it had been washed and vacuumed.

Tasos

Jun 28, 2016

I had an Excellent experience with this dealership and the service advisor I have dealt with. everything was explained to me in detail and I am very satisfied with the service I have received

Tonyrome7

Jun 27, 2016

Everything was excellent would recommend service car was ready and clean when expected. Had a brand new 5 series loaner car with great service. Everything done and ready on time.

Alan L.

Jun 27, 2016

Gianni, Mike, George and Matt all made my unfortunate situation a happy one at the end. Due to a mechanical issue they couldn't resolve they worked out a deal for me to get into a new upgraded car. Really can't say enough about these guys and my overall dealership experience there. This is my 6th BMW with them and I have no reason to go anywhere else

isepton

Jun 27, 2016

service was great and efficient. the only thing they did not do is adjust the service system on the car so it still flashes service due.

john giglio

Jun 27, 2016

Everyone from reception desk to sales, & genius were outstanding! This is my third BMW, & each time it has been a great experience dealing with the people of BMW in Westbury.

larry cohen

Jun 27, 2016

Pleasant efficient experience. Every person i had interaction with was friendly, helpful, professional and has a can-do attitude. I highly recommend Rallye Motors for service and sales.

pegmin4u

Jun 27, 2016

My experience with Rallye BMW has been all anyone can expect. A service advisor has met me within seconds of arrival fully attentive and with a smile. Please continue!!

Ktaylor4

Jun 26, 2016

My check in guy was amazing and politeGeorge who brings out the loaner car is so respectful and attentive.Can't forget Steve Theadore my mechanic who always makes sure my car is good and if ever I have questions he walks down and speaks to me. I LOVE RALLEY

new_owner

Jun 26, 2016

Rallye was the best 4 years ago and this second time I bought another BMW from Rallye and from Gabriel Hale. They provide awesome customer service and are no nonsense in buying a car. Very easy to reach and the entire transaction took 2 hours from start to driving away and that included a 30 minute tutorial on the my second BMW. Thanks RAllye and Gabriel Hale.

PW tennis

Jun 26, 2016

Excellent customer service from beginning of sale to car delivery. Personnel were most helpful in explaining car features

Ray

Jun 26, 2016

Service is very professional. They immediately direct you into the service bay and inform you of what will be done. They estimate how long the service will take and keep you informed also by the way. Car was done on time and returned washed and vacuumed.

Yaro

Jun 26, 2016

This is the real deal! Facilities are great. The best I've seen. Service is really good, and their product is solid.

Drake

Jun 26, 2016

Great service. James was informative and professional. I would not hesitate to recommend a friend. Moved to Ralley from Habberstad 2 years ago and I have no regrets

AJE22

Jun 25, 2016

Sharonda James is the best. She listened and advised without seeming pushy. Sharonda made me feel as if getting this car was as important to her as it was to me. I am beyond satisfied.

Bevsjems

Jun 25, 2016

Awesome. David P'Neill is great. Courteous and caring. He gets the job done. As I said we go back many years and I am always happy when he is my service advisor. Thanx David!!!

Dorothy

Jun 25, 2016

Great service. Excellent workHighly recommend this dealership got appointment at a convent time Washed and clean the car spic spot

Jimmy2shooz

Jun 25, 2016

Frank trotta is the best service advisor. Frank trotta went far and beyond to help with my needs. Frank trotta educated me on things to get my car in peak condition

over thehill

Jun 25, 2016

In the last year or two, I have definitely sensed a bit of change in attitude of some of service people......subtle but definitely a change...... work is always good but seems to be a more caring attitude. :) thankyou1

Seagull

Jun 25, 2016

Took me as a walk in. Diagnosed problem immediately. Provided loaner car. Called regularly with updates. Fixed everything and check-out process was simple and painless.

Jay109

Jun 24, 2016

My 2nd visit to Rallye Bmw and it was great experience. I am very excited getting my new bmw here.I will difenitly recommend this dealer to all my friends.Thank you all.

fivekids

Jun 23, 2016

was called to schedule maintenance appointment,,,greeted cordially, service and timing explained....service completed in less time than initially suggested....very pleased with this experience

GBADER93

Jun 23, 2016

car was delayed due to lack of part and then when finally got the part it was delayed again...BUT the service manager was GREAT!!!!!!!!! She was so attentive and so nice I would rate her a 10 of 10!

Veronica

Jun 23, 2016

Kept me informed every step of the way! Provided excellent customer service and was extremely friendly. Quality of work is always exceptional. I highly recommend Rallye Bmw!

Blue GIrl

Jun 22, 2016

Took my car without an appointment. Diagnosed it very quickly. Repaired it and did annual checkup within 24 hours. Arranged for a loaner. All staff are very personable and easy to work with.

anthonyf

Jun 21, 2016

It was the most pleasant car buying experience I have ever had, thanks to my sales advisor, Robert Chae, and the others I met at Rallye.

ChrisKehoe

Jun 21, 2016

Overall, I enjoyed a very good experience. Matt Carlson was and has been a terrific resource. Following an extensive list of repairs needed on my 2007 X3 (which were not clearly outlined to me the first time I spoke with Brandon), Matt stepped in and helped me decide on a course forward. Corrinne was very professional and available to me as well. She did an excellent job. Also, Crystal who escorted me on my test drive and later reviewed my car with me really knows her stuff. Thank you all.Now if I could only get BMW to stop e-mail me about a possible trade-in (the car has been traded in) and other leasing opportunities (as I have a new lease), I would really be delighted.

disneyparks

Jun 21, 2016

generally easy to work with but needs a little patience as they can be very busy. accommodating when i had a somewhat difficult issue. car didn't need much attention which made it easier.

doc62

Jun 21, 2016

Smooth, positive, enjoyable and painless process in dealing with Bert Vargas and other employees at Rallye. No "hiccups" or unexpected surprises. Very satisfied first time customer

Ellis1941

Jun 21, 2016

It was the first time at this dealership's service and it was a great experience, will definitely be back!!! The service advisor was great and and knowledgable and very courteous!!

harvey

Jun 21, 2016

Rallye BMW never fails to make the process easy and reliable. Nick Soldo is a true professional. He is knowledgeable and thorough. No reason to shop anywhere else.

Mike B

Jun 21, 2016

The most professional dealership and service center in the Tri-state area. I was satisfied with Brett Hines' knowledge and servicing of my vehicle. A shout out to Rallye employee Nick Soldo. The guy who keeps me coming back again and again. Mike Biancaniello

sdbroder

Jun 21, 2016

It was a 1st service and inspection. There was nothing unusual requiring mention here. The service was adequate and the experience overall was as usual.

sk

Jun 21, 2016

Easy appointment and as always, a pleasure to drop off and pick up. Highly recommend to all.

spawn18

Jun 21, 2016

Richard was awesome, He was patient in dealing with me and my wife. He gave us different options both of what we wanted and of what he thinks we might want/need. He went beyond by giving us valuable suggestions.

Spedolsky

Jun 21, 2016

James Moy was excellent. He took the time to teach me and my wife as much as he could. Very patient and knowlegible, great salesperson. The tech advisor Terence Parkerwas fantastic, took plenty of time to go through all the tech of the car. Said I can come back anytime if I have any questions or call him. I called the next day and he called me back in less than 5 minutes, Jason and Terrance made the car buying experience tremendous.

Whitestoneny

Jun 21, 2016

Had a tire emergency that required immediate action and repair/replacement. Made a early morning call and got an immediate appointment. All repairs were made while we waited. Even got a state inspection so that we could avoid a subsequent visit.

sologos1

Jun 20, 2016

Adam is a personal and professional fellow. He acted promptly and courteously. The engine still seems to be running a little roughly but we are giving it some time, as we were directed. WIn general the rest of the staff were professional an courteous.

Stephen M.

Jun 20, 2016

Nick Soldo did a fgreat job for me. I could not have asked for a better experience when it comes to leasing a BMW. Total Pro !

Eugene

Jun 20, 2016

They were on time, had a loaner available and I was in and out within 15 minutes. Left with the smile and satisfied. Good people work there.

Ferrari1

Jun 20, 2016

my experience with Rallye Motors and its employees is always such an enjoyable easy thing, they make my life so much easier at all times, total class and satisfaction at all times

gstax123

Jun 20, 2016

Excellent, the service dept took care of me right away. I waited for my car.The issue could not be resolved at no fault to Rallye. This is a BMW issuewhich they are aware of.

kcm

Jun 20, 2016

Excellent, timely, professional service and an awesome loaner vehicle.Warrantee covered all service.Adam is polite, friendly and easy to work with.-kcm June 2016PS. Adam, let me know when the driver's side visor is in stock so I can come by for installation.

Melrose329

Jun 20, 2016

Excellent service as always. Carol is the best! I'm always pleased when I have my vehicle serviced at Rallye. I would definitely recommend this dealer to anyone.

Kjames

Jun 19, 2016

I didn't buy my car at least his dealership but I wish I had. Very professional. The car was serviced quickly while I sat in the cafe and had breakfast.

Klroarn2001

Jun 19, 2016

Dealership provided an excellent loaner while fixing a residual problem with the coolant. They identified correctly that the car was still under warranty. Hopefully, this issue is finally solved

Bmw239

Jun 19, 2016

Mr Delvecchio was professional, courteous and informed me of the needs of the vehicle in an honest and clear manner. I would highly recommend the integrity of Mr DelVecchio

ccohen21

Jun 19, 2016

I would recommend service. They were on time, had a loaner available as requested, and I was in and out within 15 minutes. They were prompt in calling to let me know my car was ready and completed only the service needed. In short, they were excellent and the best experience I've had with service from a dealership.

Blm553

Jun 18, 2016

My SA Frank was more than helpful and always keeping me update with the progress of my vehicle made sure everything was perfect before letting me come to get it

Izyrobledo

Jun 18, 2016

Peter Diaz is the ultimate salesman. He made my experience from start to finish a very pleasurable. Top notch! I would recommend buying here with Peter with no issues at all.

Jerie

Jun 18, 2016

Mr. Oneil is a Gem. He truly represents a high level quality service that absolutely goes hand and hand with the Quality cars. BMW makes what a pleasure!

jilla

Jun 18, 2016

At Rallye BMW they strive to give exceptional customer service and they always deliver. They go the extra mile to ensure I am completely satisfied, so far I am. I highly recommend Rallye BMW. Service Advisor Sandy was the best! Sharonda in sales was the best! So are all of the other employees that have helped me.

roseann labban

Jun 18, 2016

Adam was friendly and professional. Time waiting was not bad .definitely will continue to service my vehicle at rallye bmw .great service. Definitely will recommend to friends.

Mas1sxl

Jun 17, 2016

Great service but would have liked to know out of pocket expense before arriving. When I leased the vehicle I was under the impression that all service was included. That was not the case.

mrs.white81

Jun 17, 2016

I have no problem bringing my car in for service. Everyone is very efficient, they all work well together and they always greet you with a smile! Great Service overall!

SK

Jun 17, 2016

Everything went perfectly from arrival through receiving a loaner car to picking up my own car. The staff couldn't be more pleasant and professional.

ttornee

Jun 17, 2016

Phenomenal experience from beginning to end - Joel Sobin and crew were fantastic. It was car buying the way it should be! I can never go to another dealership or buy a different car - Rallye spoiled me for good! BMW has a customer for life. A first class ride and a first class experience.

Tulien

Jun 17, 2016

Hasan Barakat is the most patient and knowledgeable salesperson we have ever dealt with at BMW. He fully understood what we were looking for in our next BMW vehicle and gave us great advises and suggestions that led to the current purchase. Thank you Hasan.

Alan L.

Jun 17, 2016

Everyone from the service adviser, service manager and the sales associate treats you like a personal friend and takes care of you and your needs. I can't say enough good things about this dealership who has gone above and beyond for me.

BMW Lady

Jun 17, 2016

Great experience. The service advisors were both pleasant and very professional. Bret was very patient as he addressed all of my questions and concerns in person and over the phone.

Cegsway

Jun 17, 2016

We had a great service experience for our 2015 5 series. The service advisor was terrific, the waiting areas perfect, the coffee and bagels delicious and the boutique guys were so personable! Love Rallye BMW!!!Sari and Robert Ceglio

Charles ODonnell

Jun 17, 2016

Everyone works as a team and works well,Gianni Marini is always there with a smile and always resolves my issue. I have purchased 2 new BMW from Rallye using George Javier and hope to ready next year for a new 5 series

Energized Realtor Queens

Jun 17, 2016

I was overdue for service. Was greeted by 3 service specialists. Chy was my service specialist. How wonderful he was. Addressed one concern I had as if it was the most important detail of his day to remedy this tiny noise I had mentioned. Loaner was amazing clean and perfect. Chy asked the person who helped with loaner to take extra good care of me. Chu showed photos of wife and daughters and we chatted a bit. He called later to provide update. I was a little bit busy but he didn't let it phase him. Just said all okay and I would need to wait til tomorrow. I did, and then the following day he called and was fine with me coming late in day to switch cars. When I came in at 7:45 pm, my car was sparkling and the people that greeted me had energy and smiles you only hope for in the morning, not at the end of the day! Thank you, service here is remarkable. I'd like to bring my team to visit and witness the level ofService provided by your service team.

Francine

Jun 17, 2016

The employees are courteous and always willing to explain and work with the customer. Carol Clark-Munoz is a true positive asset to the organization.

Happydriver

Jun 17, 2016

I brought my X5 in for routine servicing and had an excellent overall experience. It was also nice to enjoy my wait time in a comfortable lounge with a complementary cup of coffee.

Samantha12

Jun 16, 2016

This really is not a car that i have no history with. I released the car my wife drove for three years. Dominic made this option so simple and so easy. my wife is happy. I am happy. I think dominic should be commended for his excellence at his profession!!!!!

Pablo410

Jun 15, 2016

Sheneta Dailey always goes beyond expectations, and expedites service. She is a top professional, and coordinated service during making the appointment, through completion. I ask for her each time and I am not disappointed.

Fivebmw

Jun 15, 2016

I CAN ONLY SAY THAT ALL THE PEOPLE AT Rallye want me to have a great experience and that is just what I have. Thanks to everyone.

Butchie

Jun 14, 2016

Went in for service on my 525, overall awesome experience!

Beam6rLuver

Jun 14, 2016

Service was performed and my car was ready on time as predicted. My car was washed and vacuumed also. The Service Department has always gone above and beyond for us.

chris535i

Jun 14, 2016

I replaced 3 tires on my 535i. The service was fantastic. David O'Neill explained and advised on what should be done when tires are replaced. I didn't have to wait on the service, I was given a loaner for the duration of the service. David called when my car was ready for pick-up and explained what was done an the cost. Great job.

Dnettles

Jun 14, 2016

Rallye Bmw has the best service department by far . Christopher Blanco is my service advisor, he goes above and beyond to guarantee that I'm completely satisfied

Ken

Jun 14, 2016

The team was so helpful and went way out of their way to provide ultimate customer service and satisfaction the best consideration and respect for the customer

Robert R Cardascia

Jun 14, 2016

As usually the service at Rallye BMW was top notch, in and out in no time, waiting for the car is a pleasurable unique experience....

JD5

Jun 13, 2016

Nick is a great guy, highly recommend him!! He was a pleasure to work with and highly knowledgeable in all areas. My first BMW as I have always had high end Mercedes,

jlol415

Jun 13, 2016

Brought my BMW in for its first maintenance service. Appointment was for 8am on a Friday and was done by 9am, as promised. No hassles. Too bad the free car wash service started at 10am; could have used it.

myX5

Jun 13, 2016

Overall very pleased with the service for my X5. Top Notch facility, great people, got the job done.

boys3rus

Jun 13, 2016

As usual, I had an excellent experience at Rallye BMW. Chy Wiggan took great care of me and kept me updated on the status of my car. The only issue I had was that when my car was returned to me, the air pressure in all 4 of my tires were different and not the correct pressure. I brought the car back the next day and Chy took care of it.

Connie Lopez

Jun 13, 2016

Sales Associate made buying my first BMW very easy. He was knowledgeable and friendly. He followed up with telephone calls and emails. Overall a good experience.

Dmoor213

Jun 13, 2016

Always pleasurable and accommodating. There has not been anyone in my 3 years experience of dealing with RALLYE that hasn't exceeded my expectations. Highly recommend the vehicle and dealership to anyone

ajmendola

Jun 11, 2016

As always, Rallye is second to none, I was completely satisfied from start to finish. Excellent reception, excellent adviser, perfect explanation of the service required and the job was completed on time.

Susan 123

Jun 11, 2016

During my wait in the afternoon it would have been nice if the dealership offers more than cup of coffee with their complements maybe cookies or a bagel

lziegel

Jun 11, 2016

When I called for an appointment, they were able to accommodate me immediately. Upon arriving at the dealership, I was greeted by Sheneta and all of my concerns about my car were met. Whenever I bring my car in for service, I am completely satisfied. I would highly recommend the dealership!

bmw1234

Jun 10, 2016

while it was nice that they can monitor the car and contact me to let me know service is due, that is just smart sales. the real customer service touch i appreciated was that the staff was attuned to getting my car in and me out in the clean loaner in a professional (love the guys are dressed so well) and efficient manner. another nice touch was the young man who changed the loaner i was getting as we walked towards the car. behind the one i was assigned was a convertible. when i commented on how next time i have to remember to request a convertible, he said no problem, and changed the paperwork so i could take that one right then.

Courteney Beckford

Jun 10, 2016

I brought my 535 GT in to top off the fluids and other issues were brought to my attention that I was not aware of. thank you Rallye BMW

Hns69

Jun 10, 2016

Perfect and quick service. Great communication and swift placement in a loaner vehicle. Definitely would recommend this dealership. A pleasure to deal with all personnel from sales to service.

Trvlgirl1

Jun 10, 2016

Perfect communication and service and ease of loaner Ease of pick up and courtesy and nice Fast and would definitely use again Sandy is great

steve mazer

Jun 9, 2016

The service folks at Rallye are always particularly attentive, courteous and zealous in getting the job done the right way. Service reps work hard to expedite the mechanics.

Tina1

Jun 9, 2016

When ever I arrive for business, The entire BMW employees make me feel very Special and important. They definitely stand by their words:"IF THEIR IS A PROBLEM, WE WILL FIND IT AND FIX IT! DON'T WORRY! I'm so happy.

Yaro

Jun 9, 2016

Bert helped me choose me new X540e! He educated me on electric cars and helped me order! Bret serviced my current 3series GT. He was very professional and courteus!

Mark 25

Jun 9, 2016

Jim DelVecchio was great and so was the entire team.I actually enjoy coming in to service my car.The whole experience of servicing my car was a joy.

Mitchell K

Jun 9, 2016

I want to commend Carol Clark Muniz & the entire process/ staff. I could not have received better service!

Bmw12345

Jun 9, 2016

Excellent service and A very pleasant experience.All service staff were also friendly and attentive.Chris is a wonderful service rep and always ensures my appointment runs smoothly.

Bmwbabe42

Jun 8, 2016

The service at Rallye is amazing.. My service provider Adam was kind, friendly and very attentive. I waited for my vehicle. Adam made sure my vehicle was ready in a timely fashion. The car was also washed and vacuumed.

Dbrew777

Jun 8, 2016

Matt always goes above and beyond to make sure everything is excellent for his customers. I was having a lot of trouble with my 640xi and Matt did everything in his power to correct and better the problem. Very personable - Great guy!

dmbren

Jun 8, 2016

While I did not buy my BMW from Rallye BMW, I brought it into service. I have had other Rallye cars most notably an Acura for the past 6 years. I always found the service at Rallye good but the Rallye BMW dealer takes it to the next level.

Emil Sami

Jun 8, 2016

Rallye staff are courteous and professional individuals. They strive to satisfy their customers. Briefly they cheer you up when you report a problem or just visit for regular service. They constantly exceed your expectation.

esther123

Jun 8, 2016

the service appointment was for an encore review of the car's featuresour representative was very professional and knowledgeable in the cars operationswe were very satisfied

MDriver

Jun 8, 2016

first visit for car I purchased from them back in Nov. 2015. easy to make the appointment. I had a special circumstance which I explained and they were more than accommodating.the SA (Chris)was VERY knowledgeable. So far so good, from sale to service...and I drive 1.5 hours from Westchester County.

Justwantmycarfixed

Jun 7, 2016

Gave my car in for service not only did they not fix the problem with the car they charged me 200 dollars without telling me it was covered under warranty which I was okay with as long as they fixed the car. Before I could leave with my car they stole my keychain which cost 250 bucks. When I made their management aware of this all they said was you should have removed the keychain we are not responsible for your property which makes no sense I can understand items inside the car but a keychain. Then they broke the cigarette lighter in my car and I asked their manager to take a look at it and he said oh no that's supposed to come out u just need to pop it back in like oh I'm sorry I didn't know in a 100k car that stuff is just supposed to pop out then they left new stains on my car which they refused to remove. I couldn't deal with them anymore as my conversation with the manager was getting no where so I left. 30 min into driving my car and the check engine light comes on with a drivetrain malfunction the same problem I just spent 200 dollars to fix so I call them back and get no response all but oh your service advisor will call you back in sorry I didn't know that being not able to drive my car which was just fixed by you wouldn't be of concern to you:

Kooleyes

Jun 7, 2016

Dominick Dechiara was superb. Just an excellent professional, low key, comfortable experience. I like returning to Rallye so much so accommodating & enjoyable-often not an enjoyable experience elsewhere

Rejus

Jun 7, 2016

I love how everyone is so efficient there. Not only you dont wait in line to get your vehicle picked up, you also get it serviced fast. On the other hand you dont get to enjoy their loaner vehicles as much which are always clean and ready to go when you drop off your car. My car is CPO and they treat it like a new car. Free car wash is always a pleasant surprise when you dont expect it.

Lichawa6

Jun 6, 2016

Overall great Experiance. Our sales person Hasan was great knowledgable and quick to respond. He provided great service and made this an easy process. Very impressed with how he handled our transaction

Mark Braverman

Jun 6, 2016

First class dealership and first class service in terms ofmaintenance.This dealership needs to be experiencedto be believed.Bret my advisor handled my auto issues with flying colors.Courteous,honest,friendly and professional.My experience was an extremely positive one.This BMW dealership is worlds bettor than any otherdealership.I have not found one that could compare.

mverdi

Jun 6, 2016

As usual my experience with service at Rallye BMW was excellent. Chris Blanco and Matt Carlson are both knowledgeable, professional and very helpful. The work done on my vehicle was completed in a timely manor with no problems.

Anne Martin

Jun 6, 2016

Fantastic. Came in Saturday morning with no appointment and low tire pressure. Turned out nail in tire. Team was so supportive and attentive. Took the car in and got it done that morning while I waited. Could not have been better! So appreciate.

bubblblond

Jun 6, 2016

I always enjoy bringing my vehicle in.Gianni makes it painless. We never have an issue. Everything goes smoothly and quickly. It is a great place

cwalters33

Jun 6, 2016

I always have a great Experience at Rallye. I am met in a timely manner & well taken care of- My advisors explain all details about my service. Thank you

Darren

Jun 6, 2016

Very attentive to all of your needs from the person who takes your car to the cashier. Every time they perform in this manner. It's actually enjoyable coming to the dealership.

Drivet13

Jun 5, 2016

Efficient, professional service from beginning to end. Work done as promised. Availability of a loaner car greatly appreciated, will continue to use and recommend Rallye

Joanne121

Jun 4, 2016

Thank you BMW for another great experience. Your service and staff were the Best ever. I will continue to tell my family & friends how pleased I am to lease the X5. It's been 8 years since I've been leasing and I am still as happy as the first day I drove the X5 for the first time. Keep up the Awesome Service!!!!!

David O'Neill

Jun 3, 2016

I brought my car in for service on 6/1 and spoke with David O'Neill who was just fantastic. Very professional and knowledgeable including fast service every time I come to Ralleye BMW. They are like family.

528xi

Jun 3, 2016

George Kanes made the leasing experience easy and it was a pleasure dealing with him. He is extremely knowledgeable in his product and he made it easy to complete the leasing process.He is a rare professional in his field.

achiang27

Jun 3, 2016

I've dealt with many dealers and many dealerships. Rallye, to me, has provided top notch service and professionalism all the time.. but specifically in regards to dealing with Bert Vargas. After a tumultuous two months of trying to find the right vehicle, due to the fact that me, myself, am HIGHLY HIGHLY indecisive, Bert has offered THE best service to me. Patience is a virtue. With Bert's help on trying to find the right car with the right options and price for me, SUCCESSFULLY, I must recommend him to all my family and my friends and to those who are in the market for a new vehicle. Bert has never failed me, has never gotten fed up with my back and forth antics, he stayed professional the entire time. Every time I met him in person or spoke to him on the phone, he has grown to become a very good friend. He's also VERY reachable, responsive, and will try his hardest and his best for his clients. I've also told him to never leave Rallye BMW because then i'll never get another bmw ever again. Best best best dealer. I will ONLY and ALWAYS get my vehicles from him for as long as he is there at Rallye. Simply Outstanding.

JeanLuc

Jun 2, 2016

Good People big Shout out my guy Chris. Shout out the guys that get the vehicles John & George too

Bmw346

Jun 2, 2016

All employees and personal very helpful and polite. Serviced my vehicle quicky and correctly. Was a great overall experience and would reccomend to family and friends.

brianvonschmid21

Jun 2, 2016

I HAD BEEN TO NUMEROUS DEALERSHIPS AND NOT 1 OFFERED A LOANER LEASE THAT WAS ECONOMICAL AND COULD MEET MY REQUESTS. MY SALESMAN WENT ABOVE AND BEYOBND TO GET ME IN THE CAR I WANTED - THANK YOU MITCH

Eddie

Jun 2, 2016

Nick Soldo!!!Nick does all the right things so his customers always come back to him. Tim the genius did a great job explaining the car to me.

Erica831

Jun 2, 2016

By far the best dealership I ever purchased a vehicle from. The whole team is very kind, knowledgable, efficient and helpful. Bert in particular was phenomenal. He made the transaction quick and easy. He treated me as if I was a family member looking for a car and helped me get the best deal. Due to his experitise I was able to take my dream car home within 24 hours. I look forward to purchasing from them in the future and I will definitely refer anyone in the market.

Jamie3729

Jun 2, 2016

Well timed for an inspection. Great customer service. Can not say enough good things. Can't find the employees name below who helped me. Would be easier if surveys went out the same day.

Jerry

Jun 2, 2016

Made an appointment Showed up on timeGreated by 3 service techsTold them my problemAnd in 2 hours I had no problemwow

ken123

Jun 2, 2016

service was prompt and personnel polite and informative. A great experience and car was serviced and I was home in less than 2 hours. Excellent

louie1

Jun 2, 2016

George Kanes was a pleasure to work with. He was able to meet all of our needs. He is excellent at his job. Would definitely work with him and Rich DeAngelo again.

Nadi0471

Jun 2, 2016

My husband and I went into RALLYE and met with Pierre. He was understanding patient and very accommodating. This is our first time buying a bmw. Very happy Thank you RALLYE.

nek898388

Jun 2, 2016

Carol Muniz and Tony really did a great job. Typically curing noise problem is difficult and they did an excellent joy locating the noise problem and fixing it.

Peterlisa1

Jun 2, 2016

Bc my car was fixed on one day and my loaner car was ready for on time without me have to wait for it and I got to work on time

poleposition

Jun 2, 2016

Rallye service is one of the reasons to buy a car at Rallye. Its the service dept. you need to rely on to maintain the good care you received in sales and Rallye doesnt disappoint.

RICKIE & RICH

Jun 2, 2016

Been leasing at RALLYE BMW the best Dealership around!Always the BEST sales experience.Had a glitch on a brand new X1 and called service.Car had only 730 miles on it..They rushed us in within an hour. Gave us a loaner car.ADAM ROMANO was the Service Consultant we dealt with.His professionalism, caring, courteous concerned behavior went above and beyond.His empathy in our situation was astounding. He truly cared that we had a new car and wanted every change to fix this unfortunate inconvenient experience.This makes a purchase at RALLYE a must! The SERVICE is beyond our expectations.I hear about others that have horrific experiences at Dealerships in the same vicinity.This by far confirms that Rallye is not only a great place to lease or purchase but their Service thanks to ADAM goes that extra mile.Thank you ADAM! For your explanation, time you spent and ensuring we now understand what happened with this vehicle!

Valentine Douglas

Jun 1, 2016

I drive from NYC to get my car serviced at Rallye. They have excellent technicians and amazing Service advisors. Not only are they attentive but they seriously know about the cars that they service. I'm so happy with my service that my next new car will be bought at Rallye.

BMWLova

Jun 1, 2016

Such an amazing and beautiful dealership. Called and spoke to Brianna on the phone and she was so friendly and helpful. Came in and was greeted quickly in the drive and was on my way. My car was fixed and returned quickly

Antonino c

Jun 1, 2016

I can go to two other Bmw dealers closer to my house but I still choose to go to rallye. Everyone is so nice and give the best service!!!

Donnagkassman

Jun 1, 2016

Love working with my salesman Brian Cano. Always a pleasant experience where everyone is eager to please! He was so helpful in many ways and I have now leased 3 cars from him in the past 3 years!

Happy customer

May 31, 2016

Brought my car in with noise in back. Sandy was very helpful. They quickly replaced my springs. Problem solved for reasonable price.

kathyy

May 31, 2016

Sandy took great care of me and my car. EXCELLENT experience!!

Bummer gal

May 31, 2016

Had a great experience. Efficient. Sandy was very personable. Timing was perfect. Coffee was good . Waiting area comfortable. Rest room was clean.Again, Sandy Fiore was great in her mission.

James Nieves

May 31, 2016

Rallye BMW of Westbury always treat you as family always try to get you in and out as fast as possible customer service is amazing nice waiting room super amazing keep up the great job Rallye BMW of Westbury thank you so much

Name 2

May 30, 2016

Friendly and helpful service associates. Taken on time of scheduled appointment. Associate kept me informed and service completed in time frame promised. Efficient and competent service.

A_Reviewer

May 30, 2016

Was able to get an insepction 1pm on the friday before memorial day without an appointment. Was there under an hour. I was actually hoping it would tale longer as I was in the middle of a nap whne they called me!!

Elaina

May 29, 2016

Courteous, friendly service, extremely helpful in an emergency when I had to leave before the work on my car was completed. I was in a loaner in less than 5 minutes. Couldn't be happier with the quality of work on my car, maintenance, repairs and new accessories installation.

Kathy

May 29, 2016

I always receive excellent service from the Rallye team. Chris has been my service contact since 2004 when I purchased my 1st car. on my 3rd now. I would recommend both sales team and service team. Rallye is not the closest BMW to my home. I have one 4 miles away but do not like their sales team.

Mark Braverman

May 29, 2016

Customer focused dealership.First class experience for the customer.Modern and comfortable facility worlds above anyother dealership.Would recommend this dealership for either sales orService.

Mike

May 29, 2016

Excellent Customer service from Point of Purchase to having my vehicle serviced. James Delvechio just cares about his customers. The service TEAM are WINNERS.. They love their work.

MarkV

May 28, 2016

Working with Nick was a complete pleasure. When an issue came up with a recall issue, he was up front, communicative and did everything he could to get the car in my hands as quickly as possible. He delivered as promised.

Rchow427

May 28, 2016

Came here with a 10:45am appointment as a waiter for a parking light malfunction and new wipers and was taken care of pretty quickly. Brandon gave me an eta and the car was taken care of a lot faster than the eta. Quick and courteous service. I'll be back again for sure. Thanks again.

bdja124

May 28, 2016

Very expensive but very good work I checked with Google and this repair should cost me$ 500 to $800 not $1600. I did approve the higher cost.

BMWGS

May 28, 2016

Very impressed with your sales team. Met Jason Moy who guided us thru the process providing excellent service snd advise. He was calm and not pushy. Very honest and knowledgable. He communicated with us from beginning to end. Would highly recommend Rallyd snd Jason Moy to friends and colleagues.

Dave

May 28, 2016

Annual service on my BMW. Excellent reception, excellent advisor, perfect explanations of service needed, and job was completed on time. BMW service is expensive and so was the car so that part is acceptable and thanks to service it keeps working up to standard.

samski

May 28, 2016

Our Service writer Gianni Marini was excellent!!! He kept us informed throughout the process and was even ready to have the car delivered back to us due to our busy schedule. Wish all service writers were as professional as he was!!!!!

Steve123

May 28, 2016

Carol was absolutely fabulous in explaining in depth the issues with my car. She kept in constant contact with me throughout the entire process from the dropping off the car until pickup

stephan6

May 27, 2016

Overall great experience. Our salesperson Pierre was courtesy timely with responses and what he said we would get we got. I would recommend this dealership to a friend or relative.

thesonx

May 27, 2016

Phenomenal experience. Can't beat the sales department or the service. This the 3rd dealer I've bought a BMW from on Long Island and I will not be switching again. This is what a car dealer is supposed to be like.

MMBell1221

May 27, 2016

This is the best BMW dealership I've dealt with. Fast and courteous service, as well as tending to your every need is what makes Rallye the best.

msaxel

May 27, 2016

I got the information I needed to make an informed decision on the car I bought. I got a newer vehicle than I expected for a better price than I expected, and even changed my mind about interior color based on Brian's suggestion. Thanks.

Nicholas Drillias

May 27, 2016

Brandon is a great service person he is always running for my every need, and eager to help me in every way .People like him make Rallye great to deal with.

543++

May 27, 2016

it was timely and covered what i needed. the salesman was professional, explained the issues and communicated timing by phone. Car ready as promised and clean.

545i Rocket

May 27, 2016

Very friendly staff. Got me in and out with a loaner car in less than 20 minutes. I would highly recommend Rally Bmw to my friends and family.

Achan

May 27, 2016

The staff is friendly and helpful, we are well inform about the problem and problems are solve intimely fashion, the follow up of staff is great.

bigtaxman2

May 27, 2016

frank was very helpful when i cam e in with the engine light on. gave me a loaner and had the car fixed the next day. Thanks

Gdecastros

May 27, 2016

As always, Rallye was a pleasure to use for my servicing needs, from scheduling to service to pick up. I will continue to service my vehicle with them.

gotcar,doris654

May 27, 2016

I am satisfied with the service-job that was performed on my vehicle. I am feeling more comfortable in my vehicle. Thanks for the service on the brakes.

LuvmyBimmer

May 26, 2016

Exceptional Service Dept. Top Notch from start to finish. Can't wait for my next visit!

Bsb987123

May 26, 2016

From almost the minute I walked in I knew I would be walking out satisfied. Courtesy was the watchword. There was no high pressure tactics, no bait and switch, no promise unfulfilled.The level of service was more than I have ever experienced. Finally, having done my homework, I found that the price I paid was actually less than I expected. They get my highest recommendation.

esther123

May 26, 2016

Very professional and courteousThe car was ready when promisedThe operations and features of the car were explained with great careAdditional follow up was also explained

saleswiz1

May 26, 2016

I am an outside sales rep and they work with me on scheduling when I need to get the car serviced. When I pull in, they always have a team waiting for you that is upbeat and efficient. If I wait, they have a comfortable place to do work and grab a free cup of coffee or tea. And they assign you a customer service rep to you that stays with you throughout your lease cycle which is great because not only do you develop a relationship, but they are familiar with your account so it makes it so much easier and a huge time saver. I recommend them highly.

MaryT

May 26, 2016

Your staff and sales people were most helpful, efficient and courteous. My time was well spent and Rallye BMW is like a well oiled machine.

Rick

May 26, 2016

They always go out of their way to help and take care of any issues that arise, I'm very happy with the sales & service staff at Rallye

mikb79

May 25, 2016

I use two dealers on in New York and one in Florida there is no comparison Rallye. wins hands down. Professional and quick service is the Key

Robert R Cardascia

May 25, 2016

Excellent, timely service, a real pleasure every time we go to Rallye BMW. Brandon took the time to clearly explain the process and the amount of time this service was going to take.

Ronald

May 25, 2016

Chris always takes good care of me. He makes sure that things are properly taken care of and that I get a loaner. Car is always clean.

BMWFan

May 25, 2016

I've been here a few times and they always do a great job on my car. Sometimes I'm wary to visit dealerships for service work, but they always exceed my expectations

shu

May 25, 2016

Rally BMW service is wonderful, from the time you call until the job is finished, everyone is very friendly, respectful and helpful. Every time I go, I always ask for Brandon Tibbals he takes care of my appointment in a timely and professional manner. I have to drive 15miles, passing another BMW service dealer to get to them and I've been happily going there for 7 years.

Steve

May 25, 2016

Positive experience with professional and knowledgeable staff. I felt valued as a consumer and was made to feel that my opinion and business were appreciated

Surfer 13

May 25, 2016

Bret was very nice excellent service I went in for a oil change they were fast and washed my car Bret Hines was very nice and professional

suzie35

May 25, 2016

I had to change a belt in my engine. I have the pleasure of dealing Adam Romano who ALWAYS has a smile, and always makes things as painless and quick as possible for me. I know nothing about cars but I trust everything that he tells me. He is very knowledgeable and gives me updates throughout the day. I never have an issue with him. :-)

Tuta21

May 25, 2016

Adam is great. He understands what is needed and follows through exactly as promised. He makes reasonable recommendations and provides you with updates throughout the day if necessary.

Whitestoneny

May 25, 2016

Easy to have your vehicle serviced. Loaners are a big plus and your vehicle is always finished on time and as promised. Car is always returned washed and vacuumed. Very Professional.

Swift

May 23, 2016

I worked with Hassan Barakat on the purchase of a 2016 BMW X5. Hassan was a consummate professional who was very well prepared, answered all of my questions and queries in a time efficient manner and was a real pleasure to work with. I will highly recommend Hassan to anyone who is considering purchasing a car.

mumair87

May 22, 2016

Great help. Adam was extremely knowledgable, supportive, and stayed in contact with throughout the entire repair process. Fast and Quick Service. Definitely recommend coming to rallye!

adrian123

May 19, 2016

YOU ARE TREATED WELL AND CONSIDERED IMPORTANT TO RALLYE. EVERYONE IS VERY PROFESSIONAL AND THE FACILITY IS IMPRESSIVE. RALLYE HAS THE BEST SELECTION OF VEHICLES AND ARE KNOWN FOR A TOP SERVICE DEPARTMENT.

R & Z

May 18, 2016

It was our first time buying a CPO car from a dealer and Hasan Barakat made it such an amazing experience. There was no pressure make a purchase. Hassan worked with us in making sure we get the exact car we are looking for and walked us through every step along the way. Hasan was very polite, professional, courteous, and helpful in every possible way through out the process and even after we made our purchase. .I will highly recommend this dealership and Hasan to friend and family and anyone I know looking for a BMW car. This was our first time dealing with a dealership and it could not have been a more pleasant and memorable experience.

rcioffi

May 12, 2016

The best service I have experienced, and I have had many cars over the years I do not know her pay scale but whatever it is it's way too low

Sean Na

May 11, 2016

Adam is very friendly and call me as soon as the car is ready it is very pleasant to work with.I will be getting a new BMW soon and I will choose Rallye again.

2onmanor

May 10, 2016

Bert was excellent to work with. He made buying a new car a pleasure. Terrence went through all the features of the car with us and he was excellent. He also gave us his card in case we have any questions in the future. Bert also said he was available for any questions or explanations at any time. I would highly recommend Rallye to my friends.

Gr8dane

May 10, 2016

Taking my car in for service is always a smooth process that ends with great satisfaction. Thanks to Gianni Marini for always taking care of me.

Saget1

May 9, 2016

My service advisor, Chy Wiggan, was a true professional. He kept me informed throughout the entire repair process, making this a very pleasant experience and the reason why my entire family will service their cars here.

L-Woods

May 6, 2016

After receiving very awful unprofessional service from another LI BMW service center, I can truly say the service offered at this facility is top notch!!!

Orrette1

May 6, 2016

Gianni Marini is a Excellent Service Advisor. He is very thorough and shows a true passion for his job and the customer. He followed through with my service and overall gave me a great experience. I will defiantly recommend him for his great service.

Teddy1226

May 5, 2016

It was my first experience leasing a car for myself and Hasan Barakat made it such an amazing one. He was so patient and sincere with helping me get exactly what I want. Very professional, polite and helpful in every possible way. I will highly recommend this dealership and Hasan to anybody I know looking for a BMW car. Thanks again and it was such a pleasure dealing with everybody.

Audini

May 5, 2016

Not only the best car buying experience I have ever had but every time I bring my car in for service the the staff is always warm professional and attentive. Chy is awesome and always makes me feel like home.

Katelin23

May 4, 2016

M salesman Hasan was excellent. Transaction was made easy seamless. Best car buying experience I have had to date. A definite recommend. Very happy overall.

Fitzreo

May 3, 2016

I bought my BMW vehicle from a dealership in NJ. I live on Long Island, so I brought my vehicle to Rallye BMW for service. This is my first time at Rallye, so I'm not familiar with the facility. As I pulled my vehicle, I was greeted by a Service advisor, Brandon, who's very nice and helpful. He took all my information and directed me to the waiting area. After 15 minutes, I met with Brandon again and my vehicle was done and ready. This is a very good experience for a first timer at Rallye BMW. So thank you Brandon for the good service and thank you Rallye BMW for the nice and fast service at your dealership. I hope you'll continue to treat your customers with the same manner and you'll maintain this kind of service at their dealership.

Frankie

May 3, 2016

I recently purchased my 2nd BMW from Mitch and I strongly recommend requesting him to be your sales rep. Simply put, it's a very comfortable process with Mitch. Firstly, he's honest about the numbers and seems to enjoy breaking everything down for you. There's no rush during an appointment nor pressure to buy before your ready. It's the attention to detail that you will most appreciate about your experience with Mitch. He is also exceptionally courteous, friendly and personable so if you enjoy getting to know your dealer a bit before you trust him with hard earned cash, Mitch Messling is your guy.

Steve Myers

Apr 28, 2016

George Javier and the Rallye team were pleasant and easy to deal with. I've gone through three other area BMW dealerships in the past and found Rallye to have the most competitive pricing and found the experience to be the simplest.

Rods,x5m

Apr 26, 2016

This is my 5th lease or finance on Rallye Bmw! Always been satisfied with sales and friendliness of staff.George Javier,always been an excellent in sales,details and very good friend of mine.

dhiguita

Apr 23, 2016

When trouble arrives in today's busy life, is such a relief to count with this amazing staff to get you in and out without delay and in such a courteous way, first time experience with Frank Trotta and I know will be difficult to choose between my regular advisor and him, thumbs up !

Sdraughon

Apr 22, 2016

Gabriel gave me great customer service I even called him on his days off to ask questions and he picked. Any question I had he answered and always got back to me in a timely matter

m5monster

Apr 22, 2016

I have purchased many cars in my lifetime. No better experience had ever been provided as exceptional than Mr Gabriel Hale and his team at rallye BMW.

Psingh_5

Apr 22, 2016

He makes it very easy and exciting to buy a car. All of my close friends buy from him and now I see why. He took the time to make sure I understood all details of the car and the financing. The rate he gave us was better than I could have even asked for. The dealership as a whole is very friendly and nice to go to even if you need a car wash or service.

Ingridg83

Apr 21, 2016

Robert Chae was professional and knew exactly what I wanted. He made my first lease purchase experience smooth, quick and exciting. Referred 2 friends the same week who also made purchases from Robert. Robert Chae was so helpful and gracious...THANK YOU FOR THE GREAT EXPERIENCE AND SERVICE!!!!

debbie papa

Apr 20, 2016

We had the best experience at Rallye BMW. Both Sean W and Hasan were beyond accommodating. They spent hours with us making sure that everything worked out smoothly. Hasan was extremely professional. I highly recommend Rallye BMW. Ask for Hasan Barakat. You won't be disappointed!

Gr8dane

Apr 19, 2016

Whenever I go to Rallye I always request Gianni. He always takes care of me. He's a great asset to Rallye thats for sure.

JZK26

Apr 19, 2016

Was working with Hasan Barakat on a lease for a new 2016 340i and within 48 hours I was driving my new lease home. Hasan spent his entire weekend negotiating with me and made sure I was satisfied with every aspect of the deal. In addition, everyone else in the dealership were super professional, courteous and looking to help. Best dealership experience I ever had.

Rreyes718

Apr 19, 2016

I recently Lease a BMW at Rallye BMW. The dealership welcomed me when I walked in. Robert Chae was my Sales Advisor he was professional ,honest and answered all my questions with the car I leased. I would definitely deal with him for my next car purchase.

Jerrykwu23

Apr 18, 2016

My M3 was being temperamental and started throwing all types of codes. Frank Trott and the guys in service took their time and found a loose cable was the cause. Frank kept me updated on each step and kept the car an extra morning to get a cold start in to double check. The service department prioritize safety and quality of work that they stand behind.

DAB

Apr 18, 2016

Absolutely a pleasure to purchase an out of state car. Professional and efficient. Mitch was a pleasure to work with during the transaction. Will do business again! Drove 4.5 hours to make it happen.

abejbasi

Apr 16, 2016

For my families first German car, we decided to check out Rallye BMW. Many of my friends recommended me to this spot, so I wanted to see what the hype was all about. Walked in with my father and was introduced to Robert Wachsman. The rest is history. One of the best sales experience my father and I have ever had. Mr. Wachsman was very thorough, helpful, and very patient. He found us the right car on our second visit and we drove off a few days later. Thank you Rallye for a great experience & thank you Mr. Wachsman for your outstanding quality of service. When I'm ready for my own car I'm definitely going back to him.Shout out to Richard Isaac from the finances departmentShout out to Rick one of the BMW Geniuses who taught my dad all of the cars features.

Nash3434

Apr 15, 2016

Great customer service .. Purchased an i8 from Gabe, very knowledgeable and no high pressure sales. He was very helpful.. Ask for him!! Carol and Matt were very helpful when an issue came up! Rally dealership is the only dealer I would ever go to!

Angelstar 10

Apr 13, 2016

My first BMW, I am sure that I will be satisfied in the future, I love the place and it is close to my house. Thanks, Hasan Barakat, and Richard De Angelo and Joseph Giangarra.

michael rosen

Apr 12, 2016

called monday morning at 630 am told them i had a problem with a tire she put me on hold for a minute came back said bring it right in . got there at 7am saw frank Trotta spoke to me put me in a loaner and said will take care of your car and would speak to me soon. By 11 o'clock got a call my car was ready. from the minute i pulled into service department everybody was friendly and courtesy would only have rallye bmw service my car.

me and my 5

Apr 6, 2016

This was my second lease from Rallye. This experience was even more streamlined than the first, thanks to Mitch Messling. He once again put together a great deal on the exact car I wanted. My car was ready and in pristine condition for pick-up not only on the specified day but at the specified time. paperwork was in order. I will be hard pressed to deal with someone else. I can without reservation, recommend Mitch from Rallye.

Nirmila

Apr 4, 2016

I visited a few BMW locations and was not impressed as I was with Rallye BMW. After my first visit , I wanted to return to Rallye BMW to buy my car.The place is very clean and the display area was excellent. The staff is very friendly and efficient.I worked with Pierre Abizeid, who with his patience made me feel comfortable and did not treat me as a non important customer which allowed me to make the right decision in choosing the right car.He was detail oriented and very helpful in answering any questions without making me feel rushed.I bought my car partially because he was a very nice and responsive sales person.I definitely would recommend anyone to work with Pierre Abizeid at Rallye BMW.Nirmila

Seth Sukoff

Apr 4, 2016

Hasan was a pleasure to work with and made the whole process extremely easy from start to finish. He understood what I was looking for very well and I felt our interests were aligned the whole time. Highly recommend.

sfgllp

Apr 3, 2016

I have owned/leased numerous vehicles from different dealers in New York. By far, one of the exceptional experiences, if not the most exceptional experiance has been with Mitch Messling at Rallye BMW. I have lease several vehicles with Mitch and each time he has gone to great lengths to meet my requirements,not only on the type of vehicle but the price. I recommend Mitch Messling without hesitation.

2016bmw

Apr 3, 2016

Larry was awesome, Best experience leasing a car with him compared to other BMW dealerships i'd had in the past. He even replied my text on his day off. Would highly recommend him to my friends and family.

cpsyllos

Apr 1, 2016

Best experience leasing a car since my last lease with Mitch. Very professional, open and honest.Once you find an sales person like Mitch (Messling at Rallye BMW) you experience the true excitement of buying / leasing a new car.I was truly a pleasure working with him.

Rayza_DR

Apr 1, 2016

I brought my car in for service and once there Sheneta was so professional, kind, attentive and I felt really welcome. They gave me a loaner in the meanwhile which I was shocked that they were complimentary and was extremely appreciative. I most likely will be going back to this dealership for any future problems I may run into. Bill was also great for feeding me some knowledge and info on my car and parts. Thanks again

RobNyc

Mar 31, 2016

Best Service treatment I've received while owning my 2014 X3 M-Sport (2yrs) was at Rallye. Thanks to Gianni for going out his way and keeping me informed of the service performed or required.

byanke

Mar 31, 2016

Hasan was very helpful and made it easy to stay with BMW. I would purchase my next car at Rally as well and look forward to continued great service.

Scott

Mar 30, 2016

I have owned BMW's for several years now and the only constant so far has been where I've taken them for service. I would not bring my cars anywhere else but to Rallye BMW and Adam Romano. To say I am anal about my car would be an understatement and Adam really understands this and takes care of the car for me. From the greeters to the technicians to the cashiers the entire Rallye team has always exceeded my expectations in both friendliness and timeliness. I would highly recommend Rallye and specially Adam for servicing any BMW.

Zh10

Mar 30, 2016

When I met Robert Chae he greeted me with a warm smile and I could tell right away, what a great and honest guy he was. I am so pleased with my new BMW. Will definitely be back and will DEFINITELY be dealing with Robert.

BMWLOVERS2015

Mar 29, 2016

Great help. Chy was extremely knowledgable, supportive, and stayed in contact with throughout the entire repair process. Fast and Quick Service. Definitely recommend coming to rallye!

henna

Mar 29, 2016

Hasan was a great help to my family and I as we went through the process of leasing a car. He provided all the details and accommodated all of our needs, He was honest, helpful, caring. He helped make the process very easy. He was readily available and open to answering all questions that were posed. Overall a great experience!

RichRickie in Albertson

Mar 26, 2016

I have been leasing new cars at Rallye for over a decade. This last experience if possible, exceeded all others. Before I came to Rallye my experiences were nightmares. Rallye makes them dreams.My Sales Advisor is Nick Soldo who has been with me for going on 15 years. His honesty, no pressure salesmanship and personality and let me add patience, made this past experience the best!It is a no-brainer experience. Nick finds the car that fits your budget and I don't do another thing until the vehicle is delivered..and even then he walks me down to see it. He is on top of every detail and goes above and beyond. His sense of humor and genuine care for each customer is why we all return and there are many of us. Last week upon pick up I was fortunate to have Joe Giangarra deliver our car and go over the new features. His patience and his explanation of each detail made this pick up the best that we have ever experienced. This same car was leased at another dealership by someone at my job who paid $45 more a month than I did! They also had issues with hidden costs. I am happy to say my experience was to the penny and again, my Advisor Nick Soldo ensured that every detail to the last penny was explained.The Dealership goes above and beyond for the consumer after the car rolls out of the showroom.The GREAT experience doesn't end until the day you turn the car in for another.Thank you Rallye for an experience that was as smooth as glass....thank you NICK for your patience and determination to make each customer feel important.

OscarO

Mar 24, 2016

I decided to go to Rallye BMW after I saw a Certified Pre Owned vehicle on their inventory website. Shortly after I arrived I was linked up with, which probably is one of the most genuine salesperson I've ever met, Peter Diaz. He brought my family and me up to see the car I was interested in and right from the beginning he was very honest with us on the condition of, not only that car, but other cars available that we had been looking at. He knew exactly what I was looking for, and he delivered above and beyond my expectations. He told us about one car in particular that I had not even known about that was just returned from a lease. Without question, and without even seeing the car, we knew this was the one I would purchase. Peter had the utmost patience, understanding, and caring nature towards me and my family as we were working with him to purchase the car. There were some bumps in the process that I needed to work out, and through it all Peter never lost his patience, never made me or my family feel rushed, and was very understanding of our situation which allowed us to feel comfortable when making a purchase such as this one. His honesty and genuine approach from the very moment we walked in set the tone for the most pleasant and enjoyable experience; and we knew that Peter would not guide us in the wrong direction just so that he could make a sale. It is more than just about making a sale for Peter. It is very clear that he cares about each and every one of his customers and their needs, and he will go to any lengths to make their experience at Rallye BMW a memorable one and that's certainly what he did for me and my family. He has definitely left a lasting impression on us and I could never thank him enough for helping me get the car of my dreams. Peter Diaz is an asset to the Rallye BMW organization and anyone lucky enough to work with him when purchasing a car will surely understand this immediately upon meeting such a genuine individual.

FlyGuy

Mar 24, 2016

Hasan was the most caring, helpful and charismatic salesman I have ever met. H explained the entire process in details and answered each question clearly and the most respect. I plan on being a BMW customer for years and will make sure I see Hasan each and every time.

Amin salama01

Mar 22, 2016

It was an excellent experience what I had recently at this dealer .The staff are very curtious and professional .The job they did was excellent ,when I needed a simple further adjustment they very willingly did without any hesitation .My special thanks goes to Frank Trotta .

alman128

Mar 18, 2016

This experience was easily the smoothest car buying process I have ever been involved in. Bert and the rest of the staff were extremely helpful and took care of me as if I were part of the royal family! The constant communication and answering my questions promptly was extremely satisfying. Going over everything I wanted in a car, the expert experience led me to a perfect car. The knowledge these staff members have is impeccable! Working with these guys makes me never want to consider any other dealership ever again! I can not explain how happy I am! Thank You!

Fran0629

Mar 14, 2016

Hasan made the transaction almost seemless by organizing most of the paperwork via email. The girl who walked us thru the features was also very knowledgable and took her time.

Suz

Mar 11, 2016

The easiest and most pleasant experience we've ever had in purchasing a new car. Not pushy and didn't feel we were being had. Definitely given the best deal. They are customer driven and realty possess sincerity. Would highly recommend!

DOC

Mar 9, 2016

Superior service at Rallye. They are efficient and friendly. Scheduling the appointment was also seamless.I have been going to them for 18 years and have always had positive experiences.

pboni75

Mar 9, 2016

Hassan, great person, who delivered outstanding personalized experience and knowledge. All staff were knowledgeable and understanding to customer's needs. Thank you for a smooth transaction.

www

Mar 8, 2016

the cars are greats..the dealership is nice.. and some of the mechanics actually are better than the most other competitors, but once you know if the customer has a lease to return with over miles, they don't both work with you saying the over-mile cars are not subject to any of the dealer-discretionary programs.. they nit pick every xxxx things ... i'm now considering just returning the car early and pay for the remaining months just so that i can be done with this dealer..

mobrien454

Mar 7, 2016

the buying process was a pleasure at rallye bmw. their professionalism and knowledge was evident in every step of the process for my wife and i.

rasking

Mar 6, 2016

This dealership sell certified lemons. A number of their vehicles have serious issues in particular with the engines and they certify them anyway knowing you'll literally live in the service department. They'll tell you, "at least it's covered under warranty."

marisa militinovic

Mar 4, 2016

Had a great experience from the day I walked in to Rallys . My salesperson Bert Vargas was very helpful and got me in to a vehicle i wanted. I Am very happy with my car and will definitely be back when my lease is up.Thank you everyone at Rallys for making this a great experienceMarisa

RAdS

Mar 3, 2016

Great Place! I walked into this dealership as a last resort. I had previously dealt with another dealer in upstate New York. The experience has left me completely turned off to BMW, I almost purchased a Volvo. As a last resort I drove to Rallye just to see what they had in stock. I cannot say enough of the help and respect I received from Hasan Barakat. After telling him my price range he actually got me a better deal than what I asked for. He was very transparent, allowing me to see all the numbers and worked with us to get the car we wanted. On top of that, he came in on his day off to make sure we were taken care off during the car pick up. I was blown away. As stated I had a very negative experience at other BMW dealerships, Rallye and Hasan were a breath of fresh air. Not only will I definitely purchase from Hasan and Rallye again, I will also recommend this place to my friends and family.

Dina

Mar 3, 2016

Pierre is a great salesman and knows what he is talking about. He is polite and friendly to his customers. Anytime I had a question he was quick to return calls and helped in any way possible. He even checked up on me after picking up the car to make sure everything was good. You can tell he cares about his customers. I would definitely recommend him to someone else. Thank you for the experience and excellent service you provided to me.

Guy who bought 328xi

Mar 1, 2016

From the minute I stepped foot into the dealership, I could tell this would be different than my previous car buying experiences. The professionalism, friendliness, respect, and courtesy that I was shown by Robert, Melissa, Kareem, and Tim at Rallye BMW is FAR SUPERIOR to anything i've ever experienced. I've purchased cars from Honda, Acura, and Audi but was BLOWN AWAY by Rallye BMW. Honda was OK. Acura was good. Audi was great. BMW was EVEN BETTER. Robert will have my business for many years to come. I was very impressed by his sincere and genuine manner. He made me feel like an important client and accommodated every request I had. Kareem took the customer experience to another level. He really knows what he's doing and his showroom experience made my jaw drop. Melissa was thorough, kind, and seemed to truly care about me. Tim's knowledge of cars was unbelievable and he encouraged me to spend as much time with the car as possible during my test drive. I was never rushed or pressured by anyone throughout the entire buying experience. If you are in the market for a BMW, go to Rallye! Ask for Robert and he will take care of you like family.

SportsFanatic

Feb 28, 2016

Best place to purchase a used vehicle! Found it easy, price was fair and took delivery in 2 days. No games.. Just a great experience

Stuart S

Feb 28, 2016

I have bought many a car in my day . Nothing quite compares to Rallye. From the ownership down thru sales all the way down to service you can't get any better . Gabe,Ryan,Bret, and Krishna are all incredible at their jobs and are always available to help if needed. Fair pricing THE BEST SERVICE Exactly the type of place you should buy from

R. Stern

Feb 25, 2016

I was about to make a giant mistake on a completely impractical car. Then I called Pierre at Rallye BMW and everything changed. I gave him my budget and what I was looking for in my car. Within one hour, I had four full quotes and vehicle specs. He had put together exactly what I needed and wanted. I work less than 5 minutes from the dealership so I drove over to meet him and test drive the two cars that I was interested in. As I walked in the dealership, I saw the car that I really wanted - a brand new M235ixdrive convertible in metallic black with red leather. Expecting half a laugh, I asked Pierre what the numbers on the car look like. He quickly told me that it was within dollars of what I was looking at. Sold. I drove a sedan and 10 minutes later we were in his office starting the paperwork. He suggested that I take the tire and rim insurance. I was skeptical, thinking that it could just be an effort for the dealership to make more money on the lease, but after remembering some of my friend's stories about their low profile tires and rims, I decided to go for it.And here is where the story gets good......I scheduled the delivery for my new awesome car on a Friday at 3:00pm. The experience was phenomenal. Pierre had all of the paperwork ready to go. The actual delivery experience where they review all of the features of the car with you was special (it is something extraordinary when everyone in the dealership lets you know that you just bought their favorite car in the place and how much fun you are going to have driving it). I headed home, got my son and his hockey gear and headed to Philly for two games that he had the next day (I didn't even get a chance to go inside my house).At approxiamtely 8:05pm I was on the NJ turnpike heading south and I was approaching exit 11 when I heard what sounded like a missile hitting my front driver's side tire. I immediatley got a waring message that I had sustained serious tire damage and to proceed with caution. I pulled over, checked the tire, confirmed that it had blown out and then went back in my car. My son was scared and I was about to go into feak-out mode. I wasn't thinking too clearly at the moment and I didn't know who to call. I had no idea what the BMW roadside assistance number is and my SOS connection in the car wasn't activated yet (I had just picked up the car 4 hours earlier).I called Pierre. And he answered. Right away. After he gave me the information that I needed (BMW roadside assistance and name and loctaion of nearest BMW dealer), he said - "Don't worry. I am getting in my car now. I will come and get you and drive you and your son home and we will deal with the car in the morning." I was blown away. I told him thank you, but I will get a tow to the dealership and deal with the car in the morning. He proceeded to check in on us throughout the evening and next morning. When I was at the dealer the next morning, I was told that my tire and rim insurance wasn't yet in the insurer's computer system because I picked up the car so late in the day on Friday. Pierre to the rescue again. He spoke to the service techinicians who were assisting me at Open Road BMW (John Ladany and Jin Yoon - also both excellent) and I was on my way in 90 minutes with a new tire.Pierre is a professional. There is simply no other way to put it. He goes above and beyond what he has to do - every time. I can't be happier that I picked up the phone and asked him to help me from making a mistake. He is hands down the best car salesman that I have ever worked with. I am also now proud to call him my friend. He has a client for life.

Bimmerwoman

Feb 24, 2016

I purchased my BMW X3 from Corinne. Her product knowledge and expertise were appreciated as she helped me build my car. It was ready in 2 weeks ! The delivery was seamless ! I love my X3 and would highly recommend Corinne and Rallye BMW to anyone who wants the ultimate driving experience.

Yoga Momma-

Feb 24, 2016

I normally dont write reviews but I was so impressed with the pricing and service at Rallye BMW. I shopped around extensively and found a considerably less expensive X3 with Rallye. Service was impressive across the board, it was a very luxurious car purchasing experience. I am so happy with my Rallye BMW!

Danilo

Feb 23, 2016

Robert Wachsman truly made my first experience at Rallye BMW a PHENOMENAL one. He demonstrated such compassion, understanding, thoroughness, and clarity throughout the process of selecting my vehicle it felt unbelievable. He went above and beyond to assist me in all request and opportunities to impress with his distinctive knowledge with the company as well as displaying his experience with the company. The home-run about this experience was how comfortable he made the process when putting down towards the deal. It made everything feel as perfect as going through an experience can be.Kareem Holman displayed such amazing professionalism and great knowledge of the test drive experience. A true specialist of his position. Wallace Leung went the distance to seal the deal and ironed out all questions and concerns. He also provided further recommendations which were truly appreciated. He demonstrated exceptional traits at his position to help seal the deal.

Magagaz

Feb 23, 2016

I was in need of a new car in a short time frame and I turned to Rallye BMW from all the great reviews I have heard. Called in and spoke with Samantha who was extremely helpful! She was kind enough to set me up for an appointment with one of the Senior Sales Advisors Sharonda. Upon my first visit Sharonda was already waiting for me in the showroom at the front desk. Throughout the whole process she was a tremendous help and a pleasure to work with!!! Sharonda was able to get me the car I wanted in the short time I had to obtain. I am so extremely satisfied and in love with my new BMW! I would highly recommend Sharonda, Samantha and Rallye BMW to anyone who asks!

Mary Harkin

Feb 23, 2016

Hasan Barakat did an outstanding job walking me through the steps of my new least. I am extremely happy with my new X1. Thank you so much.

james

Feb 16, 2016

On Saturday afternoon/evening Bob Wachsman thought that after the test drive and 3 hours of discussing BMW models and features that he had sold me the perfect car based on what I walked in and asked for (M235i Xdrive). Sunday Rallye was closed, which gave me time to ponder on my decision, discuss it with my family, and by Monday morning I was back at Rallye to test drive the two M Series models. Bob wanted to make sure that I ended up with what I wanted in my BMW, and did not just settle for what was available in inventory. He let me know over and over that I can order any car that I want and have it custom built for my liking, and yet I kept pushing him to check other dealerships. In the end I did exactly what he recommended, which was to design it exactly to my liking and will wait patiently for the 30 days to build and the 30 days to deliver. Four hours later, two test drives, lots of questions for the BMW Genius, 3 bottles of water, and a large screen review of my car, I wound up ordering my ultimate driving machine (M435i Xdrive). Since I am typically a person that looks for immediate gratification, this will be very hard for me to have to wait for 60 days to take delivery. Bob stayed with me the entire time and in the end, welcomed me into the Rallye BMW family. I thank Bob profusely and can not wait for the day I pick up the new BMW, and the years of service to follow at Rallye.

dkuznet58

Feb 15, 2016

Many times I have visited Rallye BMW service center for various services that I needed performed for my car, and Adam has made my experience better than any that I have had servicing my car in the past. Everything that I specified was thoroughly taken care of, and the entire process was explained to me from beginning to end. Whenever I had a question, I would always get a quick response via email, which is something that is very difficult to get from such a large sized service facility.

strongwat

Feb 12, 2016

We have been working with Bert for many years at Rallye BMW. He is such a gentleman, has the patience of a saint, and makes sure his clients are 100% satisfied. It's such a pleasure working with him and Rallye. Their customer service is outstanding..

arzm23

Feb 3, 2016

Hassan was very informative, friendly and patient throughout the process. He followed up every step of the way to ensure everything was happening as per our expectation. I will definitely be back to this dealership in the near future.

emcast

Feb 1, 2016

The reason why I am giving this review a 5 start is simple. As a business owner, I demand for high quality service for my clients and when I am the client I don't expect anything less. Exceptional service. .Thank you Matt , thank you Bret and even the loaner department a guy name jorch. Got it give credit, when credit is due.

Greekbmw1120

Jan 31, 2016

This is my third bmw from rallye and Bert Vargas and every time . I have a great experience with them Bert takes the time to show me everything I need to know and always gives me the deal and car that I'm looking for . I know I'm in good hands with rallye and Bert . Also there service dept. Is the best I've ever been too they bend over backwards to make sure my car is perfect every time.

NeilB

Jan 30, 2016

I have leased 7 Bmws with Bob Wachsman over the years and he is why I come back to Rallye BMW. He's honest, professional and knowledgeable. I have referred several friends and colleagues to Mr Wachsman and all have been extremely satisfied. Bob , I'll be in to see you next month for my next car !

nmariano

Jan 30, 2016

I purchased my CPO BMW from Rallye BMW in December 2015. My sales adviser Mitch Messling went above and beyond to ensure my satisfaction with the purchase of my vehicle. Mitch is a man of his word and followed through on everything we discussed even after the deal was closed. The sales manager Gabe Haim is a true gentleman who takes pride in his dealership. Gabe took time to hear my concerns and ensured that my needs were met quickly and efficiently. Finally my service adviser Carol Muniz could not have been more amazing! When I dropped my car off for service at 6:30am, she made sure I was attended to quickly and professionally. She had my shiny loaner warmed up and ready to go so that I could be at work on time...amazing!! Carol paid close attention to detail and kept me informed up to the minute throughout the service process.You just don't get this level of service elsewhere, believe me this is not my first rodeo. Bottom line, if you're in the market for a new or pre-owned BMW then Rallye is the place you want to buy from. This team just does it right, FIRST CLASS from front to back!!

Kcruz1115

Jan 16, 2016

Excellent Customer service.They Helped me out to the fullest and went out their way to work with my budget.Robert Chae was excellent, ask for him you won't regret it! I had many things I couldn't work with,& he never hesitated to find a solution! Big thank you to Richard Isaac, from financial service,I thank him for going out his way to work with my budget, made sure I got full warranty on my car with a price that I couldn't argue with, all I could do was put a big smile on my face and he knew my answer.If you deal with Robert Chae & Richard Isaac consider yourself lucky & in great hands

Eva1234

Jan 16, 2016

I had been thinking of upgrading my older 2010 model for quite some time now and received an email from Corinne Eaton to discuss an upgrade during a service trip. Corinne was great to work with; she was detailed, pleasant, and thorough in making sure I was 100% satisfied. I ended up purchasing a vehicle that I had my eyes on for sometime now and I absolutely love it! I highly recommend her and will be visiting her for further sale inquiries.

Gen83

Jan 4, 2016

The customer service was excellent, everyone was polite and helpful! I worked with Mr. Pierre Abizeid, he explained all of the necessary information in great detail. He made answered all of my questions with accuracy. He was very easy to contact, kind and respectful! I am very satisfied with the customer service!

Mini

Dec 24, 2015

Bert made my 1st BMW experience very easy, comfortable, and one of a kind through his expertise and customer service. Thank you Bert for all your valuable help!

Rod89

Dec 21, 2015

Mitch was a great help as he was straight forward and made the process of purchasing my car simple and painless. He made sure I received the car in the best possible condition aka immaculate.

hsbirrin

Dec 21, 2015

I wanted to either lease a car or buy a brand new car. And with the help of Mr. Wachsman I was able to pick the perfect car. Mr. Wachsman was not only helpful but very honest and was able to help me throughout the entire process from choosing the perfect car and getting all my paperwork done on time and walking away with the car in just 2 days. I was able to see the car before I completed my paperwork. I was also able to test drive it and Mr. Wachsman was always on top of everything as far as making sure that my experience at Rallye BMW was the best experience ever. I highly recommend Mr. Wachsman to everyone. I would definitely get another car at Rallye BMW in the near future.

GeeEffGee214

Dec 18, 2015

Thank you Bert Vargas and BMW for excellent customer service and quality of vehicle! It was a true pleasure to work with someone who clearly loves his job and believes in the product and puts customer comfort and satisfaction above all else.

GUnit55

Dec 17, 2015

Rallye was a great experience. Bert was a pleasure to work with from start to finish. I would recommend Bert and Rallye to anyone looking for a BMW.

Very Happy Customer

Dec 17, 2015

Gabe Hale has excellent communication and customer service skills. He was extremely helpful in my buying experience with Rallye BMW. I will recommend him to all of my friends.

mchowdhury

Dec 17, 2015

Excellent service, sales person very friendly and cooperative and helpful, Robert is amazing. He help me with everything from beginning to end. He made my buying experience simple. I would definitely recommend him.

wshulman

Dec 14, 2015

This is my 10th year getting the same car with Bert Vargas at Rallye BMW. I am so impressed with the outstanding service that I receive from both Bert and the entire staff at Rallye

chameleon

Dec 10, 2015

George Javier is amazing. He help us with everything from beginning to end. He made our buying experience simple ! I would definitely recommend him to anyone who wants to buy a BMW or just thinking about it.

Staci

Dec 6, 2015

Corinne was very helpful and insightful throughout this entire process Including helping us decide which features to include and giving us different options for various models based on our needs.She went above and beyond from frequent communication and check ins during the process to even personally delivering our ski rack we left on the car to our house which was out of her way, in Brooklyn.Thank you Corinne for making this an easy experience!

Antondavid145

Dec 2, 2015

Robert wachsman was a awesome salesman and I appreciated all his help. Wonderful experience I would definitely buy a car from him again and plan to in the future

Trinijap

Dec 1, 2015

I purchased my second BMW from Rallye. My first experience was great considering the horrible experience I had at other dealerships. Since my first car experience at Rallye was so good I decided to get my second car there. My salesman (Robert Chae) was wonderful, he was always available to me before and after I got my car. I definitely recommend Rallye and Robert.

Rojarin

Dec 1, 2015

George Javier is by far one of the best reps I ever met. My wife and I bought our first BMWs with him many years ago. He was nothing short of fantastic. So this time around I contacted George and told him my wife and I wanted the new 2016 X5. George walked us through the ordering process and helped us get a great deal on the new X5. Rallye BMW is the place to go for getting a new car. The facility is top notch and upscale. Staff was warm and friendly. Definitely heightened our car buying experience. The day of delivery I was suprise that Rallye had BMW geniuses that walked us through our new X5. He explained in detail all the new technology and features our truck came in. Amazing experience overall. Highly recommended!

lmwalsh2112

Nov 30, 2015

The first time I walked into Rallye BMW, I was skeptical. It's a big facility with expensive cars; I thought they would be arrogant and condescending. In truth, they were polite, informative and accommodating. I just bought my second BMW from Rallye, and I couldn't be more satisfied. While competing dealerships were trying to woo me on price, the Rallye team kept me with superior service and account management. I highly recommend Rallye BMW for anyone in the market for a luxury car.

fans1966

Nov 29, 2015

I have been dealing with Rallye BMW for several years, each experience with them is more pleasant than the next. Joel Sobin is the gentleman that I deal with, he is truly an incredible person who is not only knowledgeable but is extremely pleasant and professional to deal with. This is the only dealership and person that you ever want too deal with 10 stars!!!!!

Rex Chuachingco

Nov 27, 2015

An amazing experience overall. I went for a change oil service and fuel system cleaning for my BMW 528XI 2014 with Carol's assistance. She had a professional approach and a sincere and pleasant tone when guiding the consumers. She made everything simple and easy to understand and was courteous when providing service.

182pond

Nov 23, 2015

THEY OWE ME FROM A CANCELLATION FOR WHEEL & TIRE DAMAGE.THE AGREEMENT WAS CANCEL IN AUGUST 6 2015 THE BALANCE DO ME IS $1450.63 THEY HAVE NOT PAID AS OF TODAY AND WENT I CALL THEM THEY PUT ME OFF FROM THE SALESMAN TO THE FINANCE OFFICE . SO THERE RATING WITH ME SUCKS

ajprisco

Nov 23, 2015

Couldn't be happier with my experience at Rallye BMW with Mitch. He made the process of purchasing a new car very smooth and was extremely knowledgeable. Fantastic all around.

GoDriverBMW13

Nov 21, 2015

A fantastic experience. From the moment I walked in, till the time I drove out. Len Brechner was a total professional, and so easy to work with. A good guy too.

JeffreyGonzalez

Nov 19, 2015

One could not ask for a better experience. Gabriel is a true gentleman. He truly cares for his customers and he goes beyond what is expected. He is very patient and very knowledgable. This is the 1st time he has helped me lease a car, and I will go to him again and recommend him to everyone.

P. DeFranco

Nov 18, 2015

I brought my 2016 M4 in for the 1,200 mile service and to fix my ConnectedDrive this week. Carol Clark-Muniz was my Service adviser. She was extremely pleasant, knowledgeable, and professional. I have to tell you I was very concerned about my car because of my past experiences with other dealerships and reps, but the moment I pulled up I felt at ease. In front of me online was an X6 ///M, ///M4, and ///M3. At that point I realized they must be knowable with ///M vehicles. The entire team seemed very organized. Everyone was identifiable by their Rallye uniforms and name tags. No one there stands around. They're all working to get your BMW in and you off to whatever you do. Rallye truly sets the bar high. There is no other dealer, with the exception of the BMW dealership in Manhattan, that even comes close. They're the benchmark that every other dealership should strive to be. Anyone that complains about this team should try another BMW Service Center. They'll surely get a rude awakening when their car is returned with 3 wheels :).Ok, so now for the return of the vehicle... I could not believe it, but Carol called me later that same day and said the car was ready and everything was completed and tested. They had fixed the ConnectedDrive System that BMW of North America Support (I believe BMW outsources this to another company) was clueless on how to repair. They also changed the engine oil (not a drop spilled on my engine cover) and the differential oil. I carefully inspected the car. There was not a mark on it from what I could see in their well lit service drop-off/pick-up area. I know this review seems a little too perfect but it all completely true from start to finish without exaggeration. The most incredible part was that they drove the car 2-3 miles, which I immediately noticed, and put the reason and mileage on the service records. They had to warm the oil up to confirm the level was correct. Love these guys. I think I'm having a "Bromance" moment :)

Al Omar

Nov 18, 2015

I had the pleasure to see Mr. David O'Neill once again, what a gentleman, perfect service every time I bring in any of my cars for service. David will treat you like Royalty and you leave the dealership Completely Satisfied every time...I always recommend Mr. O'Neill to all my friends and family. David will give you the VIP TREATMENT FROM BEGINNING TO END... I really can not wait to bring my other car for service. I will only service and buy my cars at Rallye BMW, because of David Professionalism, integrity and honesty. Thank you

donald schwartz

Nov 14, 2015

Robert Wachsman is a true gentleman. He is an execellent salesman and I wouldn't think of buying a bmw from anyone else. Robert makes buying a car a pleasure.

polocon

Nov 13, 2015

Superb customer service and attention to detail. I have purchased several vehicles over the years through Bill Wagner. He is a true professional and always puts the customer first!

Bmwx3

Nov 12, 2015

I was able to go through every option possible to buy, finance or lease with Robert. I was happy to know I made the best financial decision with the most suitable car for me. He was patient, attentive, and always had information readily accessible whenever needed. He's like a friend who calls to follow up if I have any questions or concerns.

Charlynrg3

Nov 12, 2015

Gabriel Hale was very knowledgeable in regards to the product he stands behind. He helped me make a decision that I was very unsure if I wanted to do. I traded in a car that I loved and could not detach from but I knew it was time for an upgrade. That's why I went to him to begin with. I was referred to him by family that had a wonderful experience with him buying their cars. He was very easy to work with and made buying a car and trading my old one very simple. Gabriel doesn't hassle you into buying extra options that are unnecessary, he really customizes the car you want to fit you and your needs perfectly. I would highly recommend Gabriel Hale to anyone walking into this dealership.

Kuzmon

Nov 10, 2015

Robert Marchart is an amazing sales professional. Very knowledgeable, accommodating and enthusiastic! Working with him was a pleasure. Two thumbs up! :D ...thank you again Rob M

NewBMWguy

Nov 10, 2015

By far the best dealer experience I have ever had, and I have had many. Got what I was promised for the right price with no hassles. Ordered a custom built vehicle from Germany and all went well within the timeframe the dealr estimated. Delivery went without a hitch and quickly! Value for the dollar is amazing and - WHAT A CAR!!!

MikewiththeM

Nov 9, 2015

This is the 6th or 7th car I have leased thru Rallye BMW and have Bert Vargas as my salesmen for at least the last 3. Always professional and always accommodating and fair with the deal. Each of my cars have been better than the one before.

ne1tennis

Nov 5, 2015

My family has been going to Rallye for years. We have been consistently happy with the customer service. Bert knew he had the perfect car for me. I would highly recommend Rallye!!

BW2015

Nov 4, 2015

I have now purchased two vehicles through Rallye BMW and have been consistently impressed with the customer experience at Rallye. Rob Marchhart was particularly friendly and helpful. I had some very specific requests for a 2015 X5 and Rob happened to notice that there was one on site that met my needs. The problem was that it had been reserved already for another customer. Noticing that the car had been placed on hold for a longer than normal period, Rob placed a few calls and discovered that the hold had been placed in error. It would have been much easier to dismiss the car as unavailable and steer me toward something else, but I greatly appreciated Rob's persistence in tracking down the facts. I have been driving the car for over four months now and could not be more pleased.

Carguy

Nov 4, 2015

An overall amazing experience with rob Marchant on every level. My needs were met beyond my expectations. Would highly recommend people I know to Rob, and Rallye BMW......

DesignEdge

Nov 4, 2015

I had a fantastic experience. Len and the crew were great. He listen to my needs and got me what I wanted. They showed me many options and helped locate the prefect car for me. I am very happy.

daryl v

Nov 3, 2015

Hi all, If you want the largest selection at the best price with superior service then Rallye BMW is the "only" place to go. If you dont believe me, shop around, and then go see Rob Marchhart I assure you the other dealerships can't compete. Rallye sells the most BMWS, therefore, they reap the benefits from the volume of these sales and these benefits are passed on to you.

GRD

Nov 2, 2015

We were referred to Brian Cano by a seller's real estate broker and wound up giving Brian the daunting task of not only getting us into a vehicle on very, very short notice due an upcoming move from the city, but also into the EXACT vehicle for which we were looking. Brian was exceptionally attentive, reliable and responsive throughout the process, which culminated in pick up of our new BMW exactly on schedule and with absolutely no hassle at all, even down to the pricing we were provided with exceptionally competitive pricing up front, even on a vehicle that had to be brought in from out-of-state.Overall, we couldn't be happier with the leasing process, Brian's service and, of course, our new BMW. We will be back very soon for our second vehicle and we have already happily referred others to Brian.

Shawnam95

Nov 2, 2015

The process of buying or leasing a car for me has never been very pleasant , I don't enjoy arguing or haggling with car salesman unfortunately in the past this has been my experience. I showed up for my appointment at rallye BMW (Gabriel was more than accommodating to fit me in last minute because of my busy schedule )and I was ready to haggle and argue as usual. After about 5 minutes I found myself not even questioning a word he was saying you could just tell he had no agenda besides getting me what I wanted all the while actually making it an enjoyable experience which is something I didn't think was possible while looking for a car. To skip to the end after being very patient with me he found me the exact car that I wanted at a price lower than I thought was possible , I'm really not sure how things could of went any better or smoother there's a reason he's one of rallyes top salesman . You'd be foolish to not atleast sit down with him if your going to rallye BMW.

Jhunter5317

Oct 30, 2015

"I purchased my vehicle from Rallye BMW directly under the services of Mr. Gabriel Hale. I must say the level of customer care, tenacity and overall professionalism was high level across all bounds. Uniquely, I have purchased several vehicles throughout NYC and the tri-state area, yet I've become a life long fan of BMW due to Rallye and Gabriel's level of salesmanship. I highly recommend anyone looking to purchase a new vehicle and in the market of a BMW to look into Rallye and please be rest assured you shall be in good hands."

Neil

Oct 30, 2015

Len Brechner you made my experience of buying a BMW at Rallye BMW to be a convenient and memorable one. You were very polite, professional , organized , knowledgeable and cheerful while dealing with you to say the least. You are definitely an asset to BMW, and an exceedingly superb Client Advisor. I have made Rallye my new home for automobile shopping and would certainly refer my family and friends to you.

Newcartime!

Oct 29, 2015

Shane and the team provided an easy, hassle free experience. Incredibly accommodating, very upfront and honest, no games. They clearly separated themselves from other dealerships, including other LI BMW dealers.

chuck248

Oct 29, 2015

Recently Dominick DeChiara arranged our lease for a new 2015 BMW 435 xi Convertible from Rallye BMW. This is our fifth consecutive BMW purchase and our best purchasing experience. Dominick is so knowledgeable on the vehicles and gave us the most valuable advice on our model and convertible option selections which I have come to realize more and more each time I drive. We love the Heads Up Display which was one of his suggestions. Every aspect of our experience at Rallye has been outstanding. We visited other deanships before this purchase and the one thing that resonates with our experience at Rallye is the combination of a warm, knowledgeable, trustworthy, professional staff in the environment of a large modern state of the art dealership. This is the only dealership that has conveyed to us a sincere sense of concern for our business.

blumie55

Oct 28, 2015

I have been leasing from Rallye for a decade now and have always had a great experience. Gabriel Hale and Richard DeAngelo always go above and beyond. The first week I had my car, it had gotten broken into in manhattan. I told Gabriel and he assisted me with insurance, repairs etc. He also followed up with me several times to ensure the job was done right. Great people at Rallye!

Daniela Bush

Oct 28, 2015

After being unhappy with the BMW dealer near my home, i decided to travel a few miles and find a dealer that would be able to properly diagnose my car and fix it the right way! At Rallye i found an excellent service dept! Impecable service by everyone in the service dept.

alanzack

Oct 27, 2015

Dealing with Bert and Rallye has always been a fantastic experience.They epitomize "customer focus" and really do aim to please.Well done- see you for my next car!

Gee Singh

Oct 27, 2015

Great dealership I've ever dealt with. I have been dealing with them for years. They are great. Highly recommend. My Experience with Rob Marchhart has been flawless. He has done above and beyond his obligation as a sales rep. Thank you.

HamerC22

Oct 27, 2015

Robert Marchhart is Top Notch ,a reliable,trustworthy, confident and knowledgable person. He astonished me. My purchase was smooth and the team who walked me through all the new gadgets on the car were just amazing. Everyone had a smile on there face and are very friendly. They made you feel at Home. A Magical experience every time.

HAPPY LADY

Oct 27, 2015

IT WAS AN HONOR WORKING WITH BERT VERGAS. MY SON AND I THOUGHT VERY HIGHLY OF HIMAS HE DID A PHENOMENAL JOB. WE THOROUGHLY ENJOYED MEETING AND WORKING WITHHIM. EVERY ASPECT OF OUR VISIT AND SALE WAS EXECUTED VERY PROFESSIONALLY ANDHONESTLY WITH PERFECTION. IT HAS BEEN A FANTASTIC EXPERIENCE AND I CAN HIGHLYRECOMMEND BERT VERGAS AND YOUR DEALERSHIP. BERT IS A WONDERFUL PERSON WITH VERY HIGH STANDARDS.

sanjay shah

Oct 27, 2015

I have given the highest rating possible because I visited all the local dealers of BMW in the area and all except Rallye just treated my inquiries and interest as just another transaction. Working with Ryan and Tim was very different. Ryan actually took the time to understand what I was looking for and worked hard to find the car. But what set him apart from the other sales people and dealers is that he really worked hard to earn my business. He was genuinely interested in coming to a win-win situation and he worked with me to arrive at a mutually beneficial solution. He is an outstanding sales person - he didn't just say this is the price and this is what I have - Take it or leave it - (some of the other dealers I visited had that attitude). Ryan was genuinely interested in working with me to arrive at a solution - a characteristic I did not see in any other sales person I met at other dealers for BMW or other brands. Tim, the Genius, was very patient with me and spent a lot of time explaining the car features to me. Its been a while since I bought my last car - and a lot has changed in the industry and cars - there was a lot that I did not know. But he also did an outstanding job of familiarizing me with the features and functions of the car. He did not hurry me or was not in a hurry to leave himself - he stayed with me and explained until I was comfortable. Both Ryan and Tim are outstanding and a credit to the Rallye BMW organization.

sam

Oct 26, 2015

The sales associate, Joel Sobin, is excellent at his craft. He makes the leasing experience very transparent and even enjoyable. I highly recommend this dealership.

stuartsweiss

Oct 26, 2015

In my dealings with Rallye BMW, my salesman, Dominic DeChiara, has handled himself as a true ptofessional. His word and the word of Rallye has always been good as gold.

susanschwa

Oct 26, 2015

From start to finish, Rich and Len were very pleasant and attentive. They made sure that all my questions were answered and worked hard to find exactly what I was looking for. This is my 4th BMW with Rallye and I wouldn't go anywhere else!

alipman

Oct 26, 2015

Buying a car at Rallye BMW was a great experience. Not only is the service exceptional but they will beat the prices of all the other dealers. If you are in the market for a BMW definitely stop by and talk to Rob Marchart. He knows every aspect of all the model BMW's they sell and will make the car buying experience a breeze while getting you the best possible deal.

Erin

Oct 26, 2015

Robert Marchhart made my experience wonderful. I traded in a 2009 BMW and leased a 2015 328. He explained the whole process in a way that was easy to understand and he made it enjoyable and exciting. He was friendly and very knowledgeable. He is helpful and I know that he is there if I have any future questions. I would recommend him to anyone who is looking for a great experience with BMW.

FrankA

Oct 26, 2015

As long as George Javier is at Rallye, I will continue to be a loyal customer. I really appreciate the attention he has given me.

Laura929

Oct 26, 2015

Jorge Javier was extremly thorough. He stayed on top of all my emails. This is very important to me. Also the service department is very accommodating.

Laurelton Day Care

Oct 26, 2015

I have been working with George Javier for over 10year and our company has 4 leased. George Javier is our sales person since then. He is a very respectable and professional person. I wouldn't trade him for nothing.

Katie

Oct 25, 2015

It's always a stressful situation when something goes wrong with your car, but Adam was there every step of the way making sure everything was repaired as fast and painlessly as possible. He checked in several times to update me on what was happening. He was super understanding and helpful! If you have to get your car serviced in any way make sure you go through Adam! Thanks again!

M4 Convertible

Oct 25, 2015

I had a terrible experience at another BMW dealer but Rallye delivered exactly as promised. Beautiful clean showroom and great service area. Shane was my sales person and he was great, keeping me informed as to my car's status at all times.

bmw435xi

Oct 25, 2015

Through my many years of buying and/or leasing cars I haven't dealt with a better and more responsive auto dealership and in particular the sales professional and advisor Nick Soldo. I doubt that you could find a more elegant showroom and service area and more importantly quality and professional service advisors. The service work is always completed in timely fashion. As for the client advisor, Nick Soldo, he never lets you down with either a competitive quote and incredibly sincere advise. It is always such a pleasure working with Nick unlike the dreaded experience buying or leasing a car elsewhere. We see no reason why we wouldn't be a Rallye BMW customer for years to come.

gliepper

Oct 25, 2015

October 25, 2015,I have leased 4 BMW's from Ralley BMW now to date, my Wife just leased from Rallye BMW, my Sister in Law leases from Rallye BMW and five of my closest friends from Roslyn, Long Island are currently leasing their cars from Rallye BMW so Rallye BMW MUST be doing something right!!Dominick Dechiara is a top saleman and all along with their whole team at Rallye Motors should be very proud of their continued sales and service that they've provided to me, my Family and my Friends for all these years and, I'm looking forward to my oldest Son safely behind the wheel of a Rallye BMW when he passes his road test in the spring of 2016 (and I also look forward to my 11 year old Son in a few years behind a Rallye BMW wheel) (even though I'd like to keep him 11 years old as long as I can!!) Rallye's is like Family too me and again I Thank them all for their continued amazing service throughout all these years and I look forward to many, many more years together and will continue recommending their quality dealership to all my Friends and Business acquaintances.Bottom line: "Rally's Best just keeps getting Better"With my Regards Rallye,Gary LiepperRoslyn Estates, L.I. N.Y.516-474-8711gliepperatverizon.net

Bmw#1

Oct 24, 2015

As a CPA, I'm used to doing business in a professional way, and that's what I get dealing with Rallye BMW. All the employees there make me very comfortable and at ease, especially Bert Vargas and Bret Hines, who are both professionals in their field. I've been buying cars for close to forty years and Rallye is by far the best dealership I've ever did business with. I would highly recommend anyone buy their next car there.

catdeo

Oct 24, 2015

My experience with Rallye BMW has always been a pleasant one.Courtesy, Professionals in their field, satisfied customer when you leave the establishment.My sales person is Bert Vargas. When I bring my car in for service Bret Hines takes care of everythingfor me . They are both professionals in their field.Mr Bert Vargas always follows up trough out my lease.I appreciate the quality of service that Rallye BMW provides to their customers .I would recommend Bert Vargas and Rallye BMW dealership

Charlo1014

Oct 24, 2015

I was very please with Corinne Eaton, she was professional and upfront, being a career Soldier for more than 25 years, I do not like to be sold.

jarrett

Oct 24, 2015

Adam Romano goes above and beyond in every way possible. Being extremely meticulous about my 2015 M3 makes me very nervous bringing it anywhere, but Adam takes the car and cares for it like it was his own. I can confidently say the experience and attention to detail is extraordinary and after working with Adam I'd never go anywhere else again!

julie62

Oct 24, 2015

My recent meeting with Bert was very professional. He gave me the best deal for my new car. This will be my fourth lease. Keep up the good work Bert.

Marriedtab

Oct 24, 2015

Robert Marchhart, who is one of the salesman there is the absolute best sales person I've ever worked with. He really is a great addition to that location.

Ron

Oct 24, 2015

Possibly the best experience leading a car. Robert is very honest knowledgeable about BMW as well as the new I3 & I8. He explained everything in detail and made the transition easy and quickly.

karamalla

Oct 23, 2015

Robert Marchhart is extremely friendly and knowledgeable . Provided me with excellent prices and customer care on all of my BMWs. Along with Gianni in service, I know I am always in good hands for the life of my BMW. I will never look anywhere else for a car and highly recommend Rallye BMW to all

LarryL1945

Oct 23, 2015

Gabriel was friendly, low key informative and professional. I appreciated the follow up after first and second visits. Most importantly he was able to get the car I wanted with very good lease terms. Unfortunately, he wasn't able to get the Yankees past the wild card game against Houston. But, the car is great! I would look forward to working with him for any future leases/purchases.Haven't had service experience yet.

Mark

Oct 23, 2015

This is the fourth car we've leased from Joel. We keep coming back because he's a pleasure to deal with, straight forward, accommodating and above board. There have never been any surprises. He was an effective advocate each time we have returned a leased car and each time we needed BMW to do something to meet our needs.

Senson

Oct 23, 2015

Overall, Rallye BMW gave me a very professional and up close personal experience. Robert Chae (sales person) is a very knowledgable and kind, he patiently explain all my options. I am a very happy customer and definitely going back again!!

ssmith96

Oct 23, 2015

I have owned BMW's for several years now and the only constant so far has been where I've taken them for service. I would not bring my cars anywhere else but to Rallye BMW and Adam Romano. To say I am anal about my car would be an understatement and Adam really understands this and takes care of the car for me. From the greeters to the technicians to the cashiers the entire Rallye team has always exceeded my expectations in both friendliness and timeliness. I would highly recommend Rallye and specially Adam for servicing any BMW.

Tjscanny

Oct 23, 2015

Rob was very informative and responsive. He made is easy and quick to buy my BMW. I would recommend him to friends and family. Thank you

xinwendog

Oct 23, 2015

My family and I had an Enjoyable experience of purchasing and service. The dealer, Mr. Len Brechner is really nice, excellent business man and knowledgeable for the car.

Cherwin Krishna

Oct 23, 2015

We recently leased our second car again from Bert Vargas because we found him to be very accommodating, professional and regularly follows up with his client concerns. Overall, we appreciate the quality of service that Rallye BMW had provided all these years. Compared to the other delearships we had gone to, we found that they provide a more friendly, comfortable atmosphere here by paying more attention to their customers. We highly recommend Bert and this dealership.

cindy12345

Oct 23, 2015

This was the first time i have been to Rallye and they have a gained a loyal customer. They were great to work with and were the only one to get me the car I wanted at the most competitive price. Corinne was my salesperson and she made sure everything went smoothly. Many times things fall through the cracks, but now at Rallye, they make sure every "i" is dotted and every "t" is crossed and that the customer is 100% happy.Thanks so much for making this so easy.

3roadrunner

Oct 22, 2015

Went to rallye bmw looking for an x3. Based on previous purchase with rallye and tepid dealings with other bmws dealers ,we know we did the right thing. Supreme customer service with our sales rep, friendly respectful atmosphere and a fantastic car, were the results. Would recommend them highly

Adam.laber

Oct 22, 2015

My initial experience was good but as I went to pick up my car it was all down hill. I was hounded by my salesman to get my insurance in acting like it was my fault and called repeatedly at work. They abused my trade in Porsche right infront of my which really makes me not want to service my car there again. After I gave them some feedback on how they should act infront of a customer I found boogers in my cupholder and smeared along the Idrive knob, windshield and center channel speaker cover. I was very unimpressed with my process.

eyaltala

Oct 22, 2015

I have purchased many cars in my life but I have never ever received the amazing customer service that I received from Mr. Gabriel Hale, car salesman at Rallye BMW. This young man treated me better than any car dealer has ever treated me. Not only did he take my 26 year old car on a trade in, he honored the trade in quote and sold me the most amazing car that was custom ordered directly from the factory and threw in several freebies. And to my surprise, the car was delivered 10 days ahead of schedule! Unheard of in this field. Gabe was friendly, honest, genuine and went above and beyond to satisfy. I am 100 percent satisfied which is very rare because I am admittedly high maintenance and difficult to deal with. I had zero problems with Gabriel. Do not hesitate to purchase a car from Gabriel Hale, he will not disappoint. In the immortal words of Arnold Schwartnegger, I'LL BE BACK.

foliver73

Oct 22, 2015

Bert Vargas Has been my sales advisor for the last two 5 Series cars (also previously leased one from another salesman).Bert is extremely logical, cordial, and has a great deal of product knowledge...I would recommend him to anyone seeking to purchase or lease a BMW

FrankBMW

Oct 22, 2015

Rob Marchhart, my salesman, is very friendly and informative and is a pleasure to deal with. This is the second BMW that I have leased from Rob and I will keep going back to him. He worked with me to find the right car for my wife and kept me updated of when the car would be arriving - no hassels no stress with Rob. He will do what he needs to do to make sure you're satisfied with your purchase - followed up twice to see if I was satisfied with the car and if I had any questionsThis is the 4th BMW that I have leased from Rallye BMW and never had an issue - great dealership and better salesperson

golfergal11

Oct 22, 2015

My experience at Rallye has bee extraordinary!!! My salesman,Shane Pitta has been there to help me with all of my concerns..the service adviser James Delvecchio and everyone else in management has been fantastic! I had Avery unique problem with the fuel system. The car was replaced 3 times until the problem was solved. ShEveryone was very concerned and supportive Shane has been there to help me all the way. I will definitely return to Rallye and Shane Pitta

Jayne

Oct 22, 2015

All employees especially salesman, Dominick are well trained, informative and very professional. Most important they make every experience easy and pleasurable. Always a positive experience as well.

John S

Oct 22, 2015

Dominick is a straightforward honest and no pressure salesman. It was a great car buying experience. Dominick took care of all of my concerns during the process. I would highly recommend Dominick and Rallye BMW.

Kidrobot1

Oct 22, 2015

My experience with Mitch was a very pleasant one to say the least. He is very straightforward, patient, and went above and beyond to make our experience a memorable one. He exercised due diligence to ensure that my wife and I were informed on each vehicle we were interested in, as well as the options we had available to us. I will definitely be returning to Rallye BMW.

MJ

Oct 22, 2015

We purchased two cars from Bert in the past year and are now looking to purchase the new 7 series. Have been a loyal Lexus driver for the past two decades and will make the switch to the 7 solely due to Bert's professionalism and service level. There is nothing he won't do to ensure we are 100% satisfied.He is responsive and most of all --- honest. Could not recommend him / Rallye any higher.

Nancy

Oct 22, 2015

As I was shopping for a new vehicle I visited many car dealers and I can truly say Rallye BMW treated me by far the best. As a woman shopping for a new car by herself this is very impotant. I was treated professionally, patient and I believe very honestly by my salesperson Mitch Messling. Other employees at this BMW I also feel were extremely helpful with their knowledge of the workings of the car I bought, and I love the Encore Program, Genius Program and free car washes that are available to me which I have taken advantage of.

Renee 125

Oct 22, 2015

There are NO words to describe my experience purchasing my vehicle at Ralleye BMW. None that can fully explain my true feelings. I buy /lease a new vehicle every 2-3 years, and have done so my entire life. The experience, up to the last few years, has been dreadful. My salesman, this time around, was the most professional, caring, kind, knowledgable salesman I have ever had the pleasure of working with. He knew his material, explained every option available to me, and tried to get me into the vehicle that best served my needs. He was NOT pushy like most salesman. He just really wanted to do what is right by me, and give me a deal that I was comfortable with. I will buy another BMW in the years to come, and would never even consider buying it anywhere but Ralleye. Nor, by the way, would I ever use another salesman except Shane Pitta. I have recommended him to everyone I know that might be interested in purchasing a BMW in the future. He is just the exact type of salesman that EVERYONE wants to have the good fortune of working with. He actually made the experience pleasurable! I never thought that before I met him!!!!!

scott k

Oct 22, 2015

I was very pleased with the over all service, and delivery of my new vehichle. my salesperson was very helpful and the process was very smooth.

sunglass

Oct 22, 2015

We have been customers of Rallye Motors BMW and Mercedes for over 15 years. Over the years they continually raise the bar in terms of the customer experience. At BMW, we have worked with Rich D'Angelo early on and now with Bert Vargas. Both are very knowledgable and personable and always take good care of us on the 10+ vehicles we've bought or leased. Their slogan really is true, at Rallye, it doesn't cost any more to go First Class.

Syedsrahman2002

Oct 22, 2015

It was very professional to the point very informative approach. Len was knowledgeable and got me everything I needed on first visit. He was extremely pleasant and provided all the needed help I needed to make my buy as smooth as possible

simplife76

Oct 21, 2015

i recently leased a 3 series from brian cano and rallye bmw. the experience was very positive. i feel i received the car i wanted at the best price the dealership was willing to offer. i have since referred two friends to brian. one of whom, recently leased a 5 series with a similar experience.

SLS

Oct 21, 2015

Mr. Robert Marchhart was nothing short of professional, knowledgeable, experienced, and courteous. He went above and beyond. The overall environment is spectacular. All my expectations were met and then some.

thesonx

Oct 21, 2015

I am on my 3rd BMW since 2009. Rallye is the 3rd dealership I have gone to and I won't go anywhere else from now on. I am one of those people who likes to lease cars and get a new one every three years. The second I walked into Rallye BMW I knew this was the place for me. Everyone is extremely nice and professional. I am a t-shirt and jeans guy and I am treated the same as if I was wearing a $2000 suit.Dominick DeChiara in the sales department is the best car salesman I have ever dealt with. I have already recommended him to two people who also bought cars. He is extremely knowledgeable about everything BMW. Even after the sale I still keep in touch with him, and he is happy to help me with any questions of concerns I have.The service department is also excellent. I feel like everybody in there knows my name and that's not just because I like to take advantage of the free car washes. Gianni Marini is a terrific service advisor. He always gets me a quick appointment with a loaner car. The last time I was in for service, he surprised me by doing the oil change that was due soon, without me even asking for it. Now that's service.I highly recommend this dealership.

TWS ltd.

Oct 21, 2015

I found the service very clear courteous, professional, knowledgable, cooperative.Enjoyed their knowledge of questions asked and suggestions.This is my sixth (6) lease with this dealer, the same Advisor, and found my experience superb.

UAhmad81

Oct 21, 2015

I traded in my BMW for a 2016 M3 this September. The expertise of George Javier to educate me was the best I've ever had. To deal with a sales rep who knows that much about the M3/M5 Models (and who drives on himself) was extraordinary. I wanted to pick up the vehicle asap and thought I'd run into a predicament because George was out of the office during that specific weekend - I was wrong. The General Sales Manager (Gabriel Haim) and Finance rep (Chris Pizzolorusso) bent over backwards and ensured that the car was ready that weekend! The service I received at Rallye was amazing from the beginning to the end!

"Will be a repeat customer!"

Oct 21, 2015

After an unhappy experience in another BMW dealership, I didn't know what to expect. As soon as I walked into the dealership, Len immediately came over and we talked about the 535XI car features. We even test drove two different models to feel the difference in each car.

010101

Oct 21, 2015

Besides being the name for all my BMW needs, Rallye BMW provides everything a consumer could ask for. From their excellent sales staff to the professional manner in which their service department is operated, there's no reason to seek out any other dealership.

335xiLover

Oct 21, 2015

I have now leased three BMWs from Mitch Messling, because he has been one of the best sales advisors I have dealt with. He was honest and upfront, and gave me the best prices (I did my research) before I even told him what I had in mind, and went the extra mile to make sure my wife and I were happy with our new BMWs. The service department is just as great. Over the last few years, several service advisors have assisted me with various non-routine repairs, they are all very friendly, helpful and knowledgeable. I will continue to go to Rallye for our next new BMWs!

600horses.com

Oct 21, 2015

It's always a pleasure when I enter Rallye BMW of Westbury. The professionalism of all staff including my saleswoman Sharonda James is always admirable and respected. I have acquired two vehicles and every transaction has been hassle-free and thoroughly explained, The service team is on-point. I recommend this BMW dealership to anyone seeking a BMW and wishes to receive quality and professional service.

af330i

Oct 21, 2015

Great Salesperson Peter Diaz: I have had many BMW's as well as many other of the competing brands (Mercedes, Audi, Porsche) and what is very important to me is having a salesperson who doesn't pressure me to buy a car the moment I visit the showroom, I need a salesperson who will allow me to test drive their cars and give me a reasonable price whether it is buying or leasing today or in the future ... Peter Diaz is a great person who take his time with his clients ... he makes me feel comfortable to the point I am writing a review of how I feel he is which is a big point because I don't write reviews ...

Akhannyc

Oct 21, 2015

It was a great experience working with rallye bmw staff. They notified me as I was over mileage on my 535i. From minute 1 they understood what I am looking for in next vehicle and delivered the same. Corrine Eaton was professinal and responsive to all my questions. The genious team was knowledgable and answered all my technical questions She handled all paperwork and I walked out with a convertible in 2 days. I will certainly go back to them for my next car.

alf

Oct 21, 2015

we leased a x3 for my daughter from Robert Marchhart. It was the easiest and stress free experience. Robert was courteous and knowledgeable. But most importantly extremely friendly. A perfect sales rep in a perfect dealership.

bmoreno

Oct 21, 2015

and Rallye BMW lives up to the their commitment. From the moment I first entered the showroom and was greeted by Mitch Messling to the delivery 8 weeks later with the genius Terence Palmer, everything was first class. Working with Mitch was easy and a pleasure. He shared the passion and excitement that I was hoping for being a first time BMW owner. I believe he enjoyed the experience as much as I did. Having the opportunity to tap into the knowledge and experience of a BMW certified genius, as Terence is, was extremely helpful to me to start off the ownership excitement that a BMW offers.Subsequent service, both situations, exceeded my expectations. The attention, concern and care that the service advisors provided as well as the technicians that worked on the car was outstanding. The treated my car as if was their own and provided me with every courtesy to minimize any inconvenience. I have recommended Rallye BWM to many of my friends and would certainly purchase my next BMW from Mitch. Can't wait.

BMWhotgirl_

Oct 21, 2015

I recently purchased my car from Sharonda James. She was excellent. Great customer service, easy to deal with and very knowledgeable on each car. Highly recommended and will definitely go back for my next purchase.

Bobbyfingers

Oct 21, 2015

Robert Marchhart is a great salesman very professional and the best dressed salesman at Rallye. My experience in buying directly from BMW was the best experience I've had in comparison with other dealerships, hands down. Paperwork was minimal everything was streamlined even the credit check was done in seconds. Robert even had new plates and registration for my new vehicle. I took my old vehicle to Robert and traded in for the new one with no headache. I was driving my new car with new plates within minutes. Robert had them wash my car twice then had someone at BMW explain all the functions of the car to me before I left. After the buy Robert has maintained in contact with me to make sure everything with the car is good. In fact, he scheduled a service appointment on the same day without me having to call service myself, he took care of everything. When going to service the car I felt like a VIP. Once I entered the service area they had my name on a screen opened my door and gave me a BMW bottled water! I have recommended anyone who has told me they wanted to buy a car to Robert. They also wash your car for free of charge even if you took it everyday.! This place is the heaven of BMW and great service.

Celame

Oct 21, 2015

We wanted to trade in our 5 series to purchase a new 5 series and the amount of time it took for our salesman, Len Brechner, to purchase our car back from us and get us into a new model was minimal. He made a usually long and tedious process into something we actually enjoyed. His service is impeccable and he followed up to make sure we were very happy. I will definitely recommend him to anyone I know who is interested in a BMW.

ChuckG364

Oct 21, 2015

I could not be more pleased with my dealings with Dom DeChira, he was very professional, knowledgable, and listened to my requirements for a new car. All times quoted for picking up my new car were met, I would have no hesitation referring Dom and Rallye to my friends. Having purchased an earlier model of BMW I came in contact with Matt Carlson in the service department, as with sales, my dealing with Matt and the service department exceeded my expectations. Overall it was a Pleasure dealing with all members of Rallye, from the reception area to Finance. I would not hesitate to purchase another vehicle from them.

constantiner

Oct 21, 2015

I've been going to Rallye for 12 years now and am on my 7th new car with them. I have always dealt with Rich DeAngelo and Shane Pitta and both are great to work with. It has always been a great experience from sales to service. They are the only BMW dealer I would use and have reccommended various friends and family to them.

danpess

Oct 21, 2015

Westbury BMW is the best. The attention to detail quite good. They listen to what is said, configure your vehicle, and deliver ahead of schedule.

David

Oct 21, 2015

What a wonderful buying experience . Robert Marchart is such a professional. Learned from the master Rich. Educational,. Friendly and complete gentleman. When I come in for service he is always greeting me

elmo

Oct 21, 2015

Best BMW dealer in the area. Large selection, professionals in both service and sales. Wouldnt go anywhere else. end of review, end of review end of review

Fxeng

Oct 21, 2015

Recently I purchase my 2nd BMW at Rallye. Jason Moy came highly recommended. I was able to purchase that I wanted with all the options included at an incredible price. Jason's knowledge and attention to detail played a big part in my decision. I highly recommend Rallye and Jason if you are considering purchasing a BMW.

hopdog

Oct 21, 2015

I had stopped by the dealership during the previous year to look at purchasing a vehicle. That is when I met Rob Marchhart. I had a lot of questions and took a 5 series for a test drive. At that time, my current vehicle was a 5 series purchased almost 10 years prior from Habberstad BMW in Huntington.Rob never made me feel like he was your typical "salesmen" just looking to sell me a car and move on to the next sale. I'm in the sales business myself and that approach would have turned me off immediately. I would have been out the door. Instead, he listened to what I was looking for and did a great job of recommending a vehicle that would best suit my needs. I told him it would be another 6 months before I could make the decision. I called him a few months later and we continued the conversation from where we left off. It worked out so well that both my wife and I purchased a vehicle from Rob. I have since referred a number of people to Rob that actually closed on cars with him as well.Thank you Rob for making my purchase of a car an enjoyable experience without the pressure of 'the sell". It made all the difference. I LOVE MY BMW.

ibok89

Oct 21, 2015

Len was an excellent dealer who was courteous and went the extra distance to ensure the deal was finalized. I would highly recommend the dealership. Free car washes are nice as well!

jek

Oct 21, 2015

I was met at the dealership by Shane Pitta of Rallye. I already knew what I wanted and was expecting a prolonged negotiation to get the price I was willing to pay. Shane left me plenty of time with the rest of my day because we quickly came to a most agreeable price and I was quickly on my way. He kept me up to date on my custom ordered car from order processing to delivery.Thanks

jfh44

Oct 21, 2015

I have been a return customer for many years and in particular to Nick Soldo. The sales experience, most notably with Nick, is a no stress, pleasant and rewarding experience. I never question Nick's or Rallye"s advice, suggestions, sincerity and incredible product knowledge through the entire BMW spectrum. Most importantly, Nick is a man of integrity and honesty so much so that I never question the deal that he works up. My husband and I are so confident and comfortable with Rallye BMW which carries over to the great service experience and their customer attention and loyalty. We see no reason and have no desire to ever consider another BMW dealer.

Johanna Marquez

Oct 21, 2015

I am a returning customer to Rallye BMW. My first BMW was a leased X1 and I really enjoyed the experience I had with my salesman Peter Diaz. He is the only salesman I trust, so much so, that I sent my mother to him for her X3 lease. He has a great attention to detail and walked me through the entire process from start to finish. He even followed up with me to make sure I was enjoying the car. I've been to other dealerships and nothing compared to the sales or service of Rallye BMW. When it came time to purchase a BMW I went back to Peter. He spent time listening to what I was looking for and made sure to get me the best rate, even if it meant staying late. I walked out feeling confident in my decision to purchase the X5 diesel and knowing I got the best deal. I would highly recommend anyone looking to purchase a new or used BMW to go straight to Rally and ask for Peter Diaz, he is honest, friendly and knowledgeable! -Johanna Marquez

jonpenn7

Oct 21, 2015

I'd only buy a car from Rob. I am a big BMW fan but will go to Rob for advice and insight into what should be my next vehicle. I highly recommend him to all my friends

jswaby

Oct 21, 2015

I walked into Rallye to trade my car in and it was the best decision I made. Not only did I come across Len Brechner who is a excellent Sales guy. Len made me feel comfortable, he took the time out to listen to what I wanted to buy and my budget. He didn't make me feel like he was just trying to make a sale. Len also followed up once I bought the BMW to make sure that everything was good and I was happy. The service from Len and Rallye was excellent. I recommended my friend to Len because of the excellent customer service. Then to top it off, After purchasing my new BMW, I had to take it in for a issue with my alarm and I have to say it was the best, best service I have ever experienced in all the years of driving. I was in and out of Rallye service department with a loaner in no time and before the day was out my car was fixed and ready to be picked up.

larry cohen

Oct 21, 2015

the service at rallye is as good as it gets. from the first encounter with the sales rep and during the purchasing process, the service and follow up was superb. George was prepared for all my questions and answered them without rushing me. I have also used the genius a few times and they have been very helpful as well.

leona

Oct 21, 2015

I just love doing business with this dealership. Everyone is so professional and knowledgeable especially Shane Pitta ( Great Guy). My experience with their service Dept. is excellent. David O'Neill is such a nice person.I would highly recommend this Dealership to everyone.

luvmybeemer

Oct 21, 2015

This is the 4th BMW that I have leased from Rallye. My sales rep, Shane Pitta is always very responsive to my needs and gave me terrific deals of all of my cars. The dealership provides first rates service and provides many conveniences for customers who are either waiting for their car to be serviced or just bringing the car in for a free car wash.I plan on leasing many more cars from them in the future.

MB310

Oct 21, 2015

I was very happy with the dealership and Peter Diaz my sales person this is the second car that I have leased from him and I am very impressed with his knowledge and the pricing offered. I would highly recommend Peter if you are in the market for a BMW.

ndupont

Oct 21, 2015

Our whole experience with Rallye was exceptional. Purchasing the car from Peter was a great experience as he really tried to get us the best deal and took the time to show us several options. He has followed-up with us several times since our purchase and we are very pleased with the vehicle. We will definitely be repeat customers in the future.

Paul

Oct 21, 2015

I called to make an appointment with Rallye BMW for the first time and they were very accommodating around my schedule. At drop off the staff was very friendly and processed my loaner car with ease. My SA Chris Blanco is very professional and courteous. He made the entire process great; I highly recommend him. Despite the large volume of customers at Rallye, he was extremely thorough with what had to be done and I did not feel rushed in any way. Overall, I'm highly satisfied. There's a reason why Rallye BMW has been rated best dealer for the past consecutive years.

PeterArner

Oct 21, 2015

Shane Pitta, my salesman, was very helpful in finding the exact car I wanted. I am so happy in my new X5! I highly recommend Rallye and especially Shane.

phil susi

Oct 21, 2015

This is the best car dealership i have ever been to - pure excellence both the brand and the dealer. i would highly reccomend them to anyboyd in the area, the free car wash and gracious services are the standard by which all luxury car brands should be measured.

itsjake

Oct 20, 2015

Fantastic personal attention. Delivered everything just as promised. Robert responded promptly to emails and calls. Helped us pick the right car for us, not for him. Could not ask for more.

jklny1

Oct 20, 2015

Leased my first BMW 428 grand coupe from Rob Marchhart at Rallye and it was a wonderful experience!! Was looking for a car for my family with a lot of room but didn't want an SUV, Rob pointed us in a perfect direction. From the moment we walked in we felt totally comfortable (something you don't always feel at a dealership)! Will use Rob and Rallye for all our car leasing from this day forward!!

jleex1214

Oct 20, 2015

I've been shopping for a new BMW over the past few weeks at various BMW dealers across queens and long island and recently ended up with a new car from Rallye after working with Robert Chae. I didn't know exactly what I wanted at the onset but that all changed when we met with Robert who was able to explain everything from the specs of the various models, through financing, through sealing the deal. I couldn't be more pleased with my experience and would recommend everyone and anyone to seek the help of Robert.i was also personally greeted and congratulated on the new vehicle by Richard DeAngelo which was very kind and considerate.

JnS Car wash

Oct 20, 2015

Upon my arrival to Rallye BMW I was assisted by a gentleman named Gabriel Hale. From the moment I arrived, until well after I made my purchase- Gabriel went above and beyond to ensure my satisfaction and to deliver everything as promised and more. We experienced a few minor hiccups during the purchasing process, however Gabriel and his management team were extremely resilient and seamlessly fixed the problems at hand. Gabriel's level of customer service was not only professional, but of true concern for my satisfaction. I am extremely pleased and grateful with the way I was treated, taken care of, and dealt with from start to finish. I would not only recommend Rallye BMW to my friends, but specifically Gabriel Hale! Thank you for a great experience.

johnm11797

Oct 20, 2015

Robert worked very hard to find me what I was looking for. He was very knowledgeable about the car and was very pleasant to work with. I will definitely be doing business with Robert and Rallye BMW again!

Keithhernandez

Oct 20, 2015

I have purchased my last 3 bmw's from Brian Cano at Rallye, and he has been fantastic at every turn. No hard sell, no bait and switch, just honest, friendly, informative, and helpful. It can be really stressful buying a car, particularly a luxury one, and Brian and Rallye make it as pleasant as possible

LuxuryAircraft

Oct 20, 2015

Mr Marchhart assisted me with a 2014 i3 lease. I wasn't particularly in the market for a vehicle like this however after driving the car and Mr Marchhart's energy and product knowledge I decided to go ahead with the i3 Rex.I couldn't be happier, and will be dealing with Mr Marchhart for my next lease for sure!

Mdaddario19

Oct 20, 2015

It is always a pleasure working with Mr. Cano. I have known him for many years and I really have nothing but nice things to say. He is very professional and made the transition into all of my cars over the years as easy and non-stressful as possible. I highly recommend Brian to anyone looking to buy or lease a BMW at Rallye BMW in Westbury.

pgasparro

Oct 20, 2015

Great service. Great dealership. Great advisor (Rob Marchhart). Great car. Rallye BMW is not only the biggest, but the greatest of the 3 Long Island (OB+Bayside) dealerships I visited in my search for a 435. Expect to be treated with utmost respect and an overall fantastic experience. Rob helped to make sure I had the right car with every option and more than what I wanted for the right price. Loving the 4 series, Thank you Rob!!!

poleposition

Oct 20, 2015

Working with George Javier and the team at Rallye motors is always a pleasure. The knowledge and patience you are exposed to is second to none and so hard to come by in the car business. You have the ability to make well informed decisions due to the clear and precise information you are given. I look forward to doing more business with George and his team at Rallye and will continue to refer as many people as i can who are in the market for a car.

RobDen1598

Oct 20, 2015

George Javier is a professional, knowledgeable, and courteous BMW enthusiast himself. This is great news for the prospective car-buyer, as it translates into an unwavering commitment to providing the highest quality car-buying experience. We were made to feel like the most important people in the room when speaking with George; it's his greatest concern that we were completely satisfied with everything before putting pen to paper. He asked us the right questions and offered the best advice based upon our situation. These skills coupled with his attention to detail and diligence for supreme customer satisfaction makes him an asset to Rallye BMW. We leased our second BMW at Rallye and I heartily recommend seeking out George Javier for all of your future BMW sales.

Roger

Oct 20, 2015

Truly a pleasure working with the staff of rallye. Especially my sales representative Robert Marchhart. His knowledge and professionalism made the purchase of both my 3 series and 7 series easy and trouble free. I would definitely recommend my friends, family or anyone looking to purchase their next BMW to contact them without hesitation.

saypl335

Oct 20, 2015

No pressure sales approach was refreshing compared to dealerships I have visited in the past. George went over in detail the features and benefits and made sure I was aware of everything the car has to offer. I always recommend George Javier and Rallye BMW to anyone of my friends and family who are in the market for any car.

Shirley W

Oct 20, 2015

I recently leased a 2016 BMW X4 from Rallye. Jason Moy was a pleasure to deal with, he provided exceptional service. I highly recommend him.

sk

Oct 20, 2015

Recently leased our second vehicle from Rallye working with Brian Cano. Could not be more satisfied with overall customer service and his professionalism. Highly recommend.

wc

Oct 20, 2015

Brian and the Rallye service is great and pleasant to deal with. Very professional and knowledgeable. I am a repeat customer because I truly believe Rallye is second to none.

Wheels 26

Oct 20, 2015

Recently leased my third BMW but this was the first time I leased from Rallye. Worked with Brian Cano and it was honestly the best experience I had leasing a car in 15 years. Brian was the ultimate professional. I would never go to another BMW dealership now.

zachmagid

Oct 20, 2015

Great experience from start to finish. Rob Marchart is an extremely helpful and knowledgeable SA. I will only be using him in the future for all of my purchases at Rallye BMW.

Adamib

Oct 20, 2015

Rallye consistently over delivers in terms of pricing and quality of service as a dealer. In service, Gianni Marini and James Dagastino are incredibly responsive, attentive, and integral. In sales, Rob Marchart is a one stop shop for the perfect fit at a great price.

carypod

Oct 20, 2015

I had a great experience at Rallye Motors. I previously purchased a BMW from another dealership and chose my recent purchase because of my salesperson Robert Marchhart. Robert was terrific to work with. He delivered everything he promised and more. I plan on buying all my future vehicles from him.

davidaziz88

Oct 20, 2015

I've been working with Brian for over 3 years now on all of my leases. From the moment I came in his friendly approach and quick thinking has made working with him on a lease a pleasure. He always finds you the best price and doesn't pressure you into anything you're not comfortable with. After dealing with Brian there is simply no way I can go to any other dealer, He's got my business for life!

EA

Oct 20, 2015

Brian and the Rallye team is very pleasant to deal with. I am a repeat customer because I truly believe they are extremely knowledgeable, very professional and reasonable, and look out for the the customer's best interest. Without recourse, I recommend Brian and the Rallye team as the best place to purchase and service an automobile.

Edna Peprah

Oct 20, 2015

I decided to give G. Hale an excellent review because his customer service during my sale was beyond excellent. Originally I had gone to BMW in Freeport to look at cars and got some options but that was where their customer service began and ended. So I was directed to Rally from a friend who had recently purchased his car from your location and informed my of Westbury excellent customer service. With this being my very first time buying a car and especially as a female, I was absolutely clueless and of course had 10 million questions. G.Hale was beyond patient, calm and communicated me with me on a consistent basis where I didn't feel I was being put off or aggravating him. He found me the car that represents who I am and that I LOVE. Three weeks later he still has called to check and ensure that things are running smooth and that I am still a happy buyer. His aura and personality is so welcoming and warm. Gabe Thank you so very much, I will be sure to refer you to others and hope to see you in another three years!! Thanks Buddy. Edna

esultz

Oct 20, 2015

Being in sales myself it's refreshing to deal with a person like Robert Marchhart who not only is knowledgable about the BMW product line but clearly passionate about what he does.

Bambino

Oct 13, 2015

I will be leasing my fourth BMW from rallye this year. I have been dealing with George Kanes each and every time I would have it no other way. George is the best! Linda kaiser

GVessia15

Oct 9, 2015

My sister, my boyfriend and I came into this dealership a week ago in search of a BMW for my sister. The customer service was impeccable. We were greeted immediately upon our arrival by a very friendly young lady at the front desk. She asked if we needed help and I asked for Samantha Roberts. Samantha came down in a very timely fashion and got right down to what we were looking for. She walked us around to different cars and assured us that she would put us with the best salesman she know and she definitely did. Brian Cano was professional, courteous and really listened to my sister. I wouldn't recommend any other BMW dealership. I GIVE THEM a 10!!!!!!!

Erik

Oct 1, 2015

We just picked up our 2015 BMW X5 from Bert Vargas of Rallye BMW in Jericho, NY. This is the fourth BMW that we leased from Bert at Rallye.Bert is a great representative for Rallye and BMW. He is very organized and helps us put the right car together to meet our needs. He is reliable and honest. Whatever he promises does happen, and on schedule.We heartily recommend Rallye and Bert and suggest that you consult him, if you are shopping for a new car.Erik & Annette Kroll

shija03

Sep 30, 2015

Westbury's Rallye BMW fulfilled well beyond all my expectations. The fact is that words fall short from doing justice on describing this excellent well staffed dealership. I have been at other BMW dealerships, and Benz with my previous vehicle, and Rallye BMW, at Westbury, tops them all under all key aspects, courteous, attentive, knowledgeable, respectful, and kind - true professionalism brought to the next level.I would like to, specially, thank my BMW i3 sales representative, Robert Chae, who took care of me through out the whole buying process, making it, in every aspect, a very enjoyable and worry free experience. Robert answered questions that were lingering in my mind about the car, he helped arranged for a loaner so I could test drive the car for the weekend, and he ensured, once I was ready, that the buying process would be flawless and smooth (he even arranged for another loaner while I was waiting for my car to be prepped).I would also like to thank: Jaclyn Florio who made possible arranging for a BMW i3 REX loaner with very short notice on my part, and helped me, even further, by extending the loaner for an extra day, due to lack of time to complete my evaluation within the loaner's time frame. John Valencia, whom assisted on preparing the loaner, spent time helping me understand how to operate the car, this helped tremendously and ensured a great driving experience - free of frustrations and unanticipated surprises, specially when dealing with a new set of hardware.I would also like to thank the reception front desk staff, because they really are the first face one meets when entering the establishment: they were most welcoming, attentive, and warm - exceptional in every way.Thank you Rallye for having such exceptional team to attend our needs and requests.Bet regards,James.

Pimentel5

Sep 29, 2015

A great experience with Rallye Bmw sales department. definitely would recommend to anybody. I'm am going to alway purchase my Bmw at Rallye. Nice and easy transaction.

amd

Sep 29, 2015

A note to Mr. Robert Wachsman after leasing a 2016 BMWDear Robert,I wanted to just thank you for taking such good care of me. I truly felt like a special lady when I drove to work this morning, knowing how lucky I am.Your kindness and professionalism make you truly special, and I thought you should know this.Know Eddie and I are truly appreciative of all that you do.Thank you again... a simple 10 doesn't do you justice!See you on Encore Day!!!Best always,Amilia

jaydip

Sep 23, 2015

Gabriel Hale has been extremely courteous, knowledgeable, and friendly to me and my family. He took care of everything and made it seem like a breeze. Best of all, at no point he tried to over sell anything. Could not have had a better experience in my mind. I cannot remember his name but the person who showed us the car in details at the time of delivery was also extremely helpful and never tried to rush us through the process. Five star experience really!

BMWs123

Sep 18, 2015

Chris is the best. Always on time, accurate, understanding and apleasure to work with on the care and safety of my THREE BMWs. Thank you for having him as part of your team!.

louiswoolf

Sep 17, 2015

The recent purchase of our new BMW X3 was award winning. Our Salesman Robert Wachsman and his staff were awesome and I could not be happier. Every detail was attended to. My wife brought her previous car in and was met in the parking lot with a smile. Within minutes her phone was synced, her ezpass was switched and the staff was reviewing the features of her new car with her. Really, a great experience. Great customer service. Looking forward to getting my new BMW in the spring. Dr. Louis Woolf Roslyn New York

aajkagunda

Sep 15, 2015

A very pleasant experience with the dealership. We bought a CPO from the dealership and the professionalism of the service and the knowledge shared throughout the process was fantastic. Once the deal was finalized, the dealership detailed the updated the car, and was in pristine condition at the time of delivery. Gabriel kept us informed all along. Even during the pickup and the signing of the contract. everything was kept ready as agreed and he took the time to go over all the details of the contract carefully. We were in and out in 40 minutes. Had to take the car back for a minor fix and even that was handled flawlessly. All in all a great dealership to work with, and have already recommended them to two others in my family.

Monzilar6

Sep 12, 2015

He is very professional, precise about the service,I recommended him highly.I had to leave for my job, he tried to work around my schedule, appreciate that.

Boohoo

Sep 10, 2015

They called us to let us know we were about to go kver on mileage, and then arranged to put us into a new BMW in just one week. We got exactly the car we wanted. It was incredibly easy. No shenanigans, only the utmost professionalism. This was our 6th BMW from Rallye, and we have no thought of dealing with anyone else. The service department is also excellent.

candee1971

Sep 9, 2015

I have been a Rallye customer for many years. Gianni always makes my visits to the service center a pleasure. I never have to wait when arriving or picking up my car. The turn around time for service is excellent. I recommend making an appointment with Gianni! You will not be disappointed!

thh102774

Sep 8, 2015

Purchased my second 535 with Corinne. She was extremely responsive and knowledgeable and a pleasure to deal with. She made the entire purchase process very smooth. I highly recommend her.

Mkepke

Sep 8, 2015

Gabe Hale made my first experience with BMW a great one. He was knowledgeable and addressed all of my questions and concerns. Gabe Haim was able to work with Gabe and I to come up with pricing and options that surpassed all other dealer quotes.

Retro Revo

Sep 5, 2015

I went in along with my father to possibly look at a vehicle he was thinking of trading his M6 in for but instead I would be the one who ended up leaving with a "new" vehicle. I had been cross shopping around for some smaller sedan/coupe/harchbacks that were AWD, one of which was the BMW 335xi. We decided to browse their inventory for something that would suit the bill and we were in luck as we found a 2012 model. It was a decent price with low mileage and fortunately Bert Vargas was willing to negotiate to turn a fair deal into a great one. Rally stands head and shoulders above just about any other dealership, they take the time to go the extra bit.

Gr8dane

Sep 5, 2015

Gianni is the best service advisor I've dealt with and he always takes care of my issues and makes something work for me even when it seems impossible. This is the only service advisor I will work with as long as I'm a Rallye Customer. Thanks for a great experience Gianni.

adgski

Sep 3, 2015

We just purchased our 3rd X5 from Robert Wachsman, he is the reason we come back to Rallye. Fair honest &,Knowledgeable. It is the easiest most relaxing experience we have ever had in purchasing a vehicle. Everyone from Bob, to the finance department, to the whiz kids that help with technology! Our service advisor Chris Blanco is top notch! Always friendly and thorough. We would never go any where else for a BMW and there is a dealership less than a mile from us. The service here is fantastic. Everyone from receptionist to the top are wonderful.

BMWcorgi

Sep 3, 2015

Corinne goes above and beyond for her customer's. She spent all day helping us figure out which car would be the right fit for us and went out of her way multiple times to accommodate our needs. She is very personable, knowledgable and honest. She has a bright and cheery personality, which makes the process enjoyable. We knew that we could trust her and not be taken advantage of, which is so important when buying/leasing. We couln't be happier with the service she provided and the car she helped us pick out!

elizago87

Sep 3, 2015

Always a great experience at Rallye BMW especially with Mr. Gabriel Hale. Bought our 2nd BMW a few weeks ago and couldn't be happier with the car and the service I've received. The whole transaction was smooth, easy, and everything was explained well. I will definitely come back to Rallye BMW for future purchases and I recommend this dealership to others.

BMW235I

Sep 2, 2015

I recently purchased a M235I BMW. The car is amazing and the whole buying experience was on the same level. From the first visit ,just to "browse" for a car u till when Terrance gave me a Tech Class on how to operate all the accessories it was nothing short of AMAZING. If you want a "NO PRESSURE" salesman with a sincere and caring attitude, look no futher---Call Robert Wachsman----it doesn't get any better than him. I was never rushed or pushed into any car or corner during my experience and the BMW facility and staff was more than professional and polite. I'm looking forward to a long relationship with my saleman and dealership. Thank you for making me a proud BMW owner !!!

pushkarabhijeet

Sep 2, 2015

I picked up a CPO BMW 535 i xDrive on 08/31/2015. The experience dealing with Nick was truly amazing and honest. Nick knew about the cars, and was always ready with the suggestions explaining the Bad as well as the good things. Notice I mentioned Bad before cause since I planned to pick this, i had did considerable research online and had limited knowledge(as in the case usually with online learning). Instead of agreeing with what I wanted and trying to sell me the car, he explained the logic in his recommendation. For example, I went in originally with the thought to add in Ballon payment option for picking up the car, but he went into details how it was a very bad or if it was a good idea. To explain it clearly, he actually ran up the numbers and went through the tiny details on how something is worth doing or not. By mistake, he had entered an incorrect number initially and when the EMI's shot up above my comfort zone, he ended up recommending "NOT TO BUY 5 Series". Lucky for me he found the mistake(since it did not look right) and we ended up doing the business. I have never heard/read about any dealer actually suggesting not to buy a car when the consumer is ready with downpayment and EMI and ready to bite the bullet. Adding to it, even when the deal was done and the blocking amout was already provided, he got the car prices down to make me happy instead of satisfied. The experience was not rushed, Nick was very easy to talk to, after sales follow ups has been amazing. I would definitely recommend him and the dealership to my friends and family. And offcourse I would definitely return back when I am ready for another car. And Nick, if you are reading this, I will need additional discount next time. :-)This truly one dealership enhancing the "Ultimate Driving Machine" experience instead of complementing it. I have been to other BMW showrooms during my search for the perfect CPO for me but this was the best in my opinion.

Orrette1

Sep 1, 2015

I recently purchased a 2015 528xi from Rallye. Corrine was my sales rep and she worked out a fantastic deal for me. My experience was phenomenal and will definitely give my recommendation going forward. Little bump but Corrine's exceptional customer service was able to iron things out and have me leaving with the car of my choice. Corrine is an asset to Rallye and I hope she is valued as well. Joe the genius was very knowledge and he was able to get me up to speed with all the features of the car. Overall my experience was great thanks to Joe and Corrine.

Ani1987

Sep 1, 2015

Gabriel and BMW in Westbury took the greatest care to accommodate my every need and provide a truly amazing experience. Gabriel ensured that I did not spend a minutes time stressing over the purchase of my new X5 and at 8 months pregnant I really felt at ease and in good hands. My husband and I will only deal with Gabriel and BMW in Westbury for any future car purchases! Highly recommended!!

Gr8dane

Sep 1, 2015

I never considered getting a new car as I recently purchased a used 2010 model but after unresolved service issues I was approached by Corinne and I'm glad she did. I am now worry free in a car that im in love with and I have Corinne to thank for that. She worked with my on every angle to iron the best deal that could fit in my budget. Although I ended up going above the budget I had set for myself I could sense Corinne sincere effort to help me get a deal that works. She is an outstanding asset to BMW and more so to Rallye. Thanks for a great experience.

akira452

Aug 31, 2015

It was a pleasure to get my M4 a few days ago here. I like the dealer it just have everything you need and the right person to make it happen like Mr Bert. Did a great job and help me so much to get my dream car, NOW I'm Driving A beast! Thank you!

P. DeFranco

Aug 31, 2015

I can't really say anything negative. I'm trying, but nothing comes to mind. I guess the only draw back was waiting for the M4 to arrive and that has little to do with Rallye. I'm fairly young, but I've owned many new vehicles. I HATE Car shopping as much as shopping for clothes with my wife. That was my previous opinion before experiencing the Rallye "red carpet" treatment. I have to say, these guys have the sales process down to a science. They know how to sell by not over selling. I watched how the salespeople interacted with customers before I engaged with anyone at the dealership. The first thing I noticed was how friendly everyone was. I always dressed down when I shop because this technique usually telegraphs that I'm a waste of time resulting in the salesforce leaving you alone. But with Rallye it was different. No one assumed anything. You're treated like a king whether you're dressed like a bum or wall st. executive. The bottom line is when you leave Rallye, you don't feel like you need to try to find your wallet to make sure it's still there. I can't recommend George Javier enough. He's a true gentleman and scholar. Just stop by his desk. He's won every award BMW's ///M division gives to salespeople.

Nem

Aug 30, 2015

Gabriel Hale is an exceptional sales advisor. This is our second auto lease with Gabriel.He has excellent customer rapport. As a representative for BMW, BMW should be proud of him. He is courteous, polite, respectful, friendly,diligent and hardworking and extremely helpful. He guided us patiently and efficiently through the entire car leasing process. You can count on Gabriel Hale being there for you as he was there for my wife and myself.

mehdi

Aug 27, 2015

I find the people at the dealership to be very professional, friendly, courteous, and inclined to help all the time whether it has to do with service , car wash or sales..

Erika M.

Aug 26, 2015

I have never encountered such rudeness in a service industry. From the moment the receptionist Tiffany answered I got an attitude. We are new to the area and long time BMW drivers, and when they found we had not bought our car from them and they couldn't "find us in the system" they were not interested in servicing our car in an emergency. We ended up having to have our car towed to the dealership since they were the nearest option, and I hoped when I picked up the car their attitude would change, but it was the same. We are long time 750/760 customers, so this is unfortunate for them. I would never deal with this dealership again. I'll pay to have it towed to Manhattan next time even if I have to pay out of pocket.

Yair T

Aug 26, 2015

Thank you for giving my wife and I a great experience. Very easy to work with, polite and overall great service. Everyone at the dealer was very helpful

5seriesowner

Aug 24, 2015

I go to Gabriel Hale for his excellent people skills and superb sales knowledge. Second car purchased from him and won't be the last. No BS included. Streamlined service. Flexible options without the pressure to purchase. Rallye is second to none overall. Have an issue. They'll fix it. Have a concern. They will address it. Everyone is really friendly. No typical car salesmen stigma there. Thumbs up all the way.

DAPDAN,UB

Aug 24, 2015

THANK YOU RALLYE BMW FOR MAKING EVERY TRIP TO YOUR DEALERSHIP SO EASY. EVERYONE THEIR IS A PLEASURE TO WORK WITH.LIGHTING SPEED DROPPING OFF, GETTING INTO LOANER,AND PICKING UP WHEN DONE.

Bmw

Aug 20, 2015

We finally had an amazing salesperson at Rallye BMW. Corrine was personable, knowledgable and not the "typical" car salesperson. She did not try to upsell but made sure we were getting everything we wanted. She was easy to deal with and very reachable.

Carrguyy

Aug 20, 2015

Excellent ride!! Excellent customer service and very friendly. Thank you for suggesting the best for us according to what we could have afford to the best!!

Barcelonafan

Aug 15, 2015

I walked in the dealership and was introduced to Mr. Joel Sobin, who I would highly recommend to friends and family members. Joel made the whole process at Rallye BMW flawless. Based on previously car buying experience, this was the best thanks to Joel.

ccicero13

Aug 10, 2015

From the minute I walked into Rallye BMW I was treated like a gentleman. I originally went to look at a 2012 Alpina B7 on a Thursday evening at 7:00 PM . . . When most have already left work. Gabriel Hale met me at the front of the dealership to test drive the B7. The drive was exhilarating, but Gabriel could tell I was not satisfied. He suggested a 2014 BMW 650i Gran Coupe, Black on Black. As soon as we merged onto the Northern State I knew the reason for his suggestion . . . The car was an animal. I had come from a 2012 BMW 650i Convertible, 6-Speed Manual so I had some familiarity with the model. However, I did not expect this from the 2014. When we got back to Rallye we began the financial paperwork. I had owned cars before and had only leased once, my first car when I was 17. Gabriel explained the pros and cons of leasing to me in an unbiased fashion. Not only did he make this transaction happen, but he got me into a white 2015 BMW 650i Gran Coupe with xDrive. A month later, I could not be happier with the transaction, service and friendship I have gained from your dealership. I look forward to expanding on this relationship in the years to come as a loyal Rallye BMW client.

EM

Aug 5, 2015

My husband and I both had previously leased or financed BMW's from Rallye. When it came time for a new car - I came in and met with Bert Vargas. Another great experience. Bert was a pleasure to work with, we helped me get a great car - fully loaded and really worked with us on the price. Rallye continues to provide exceptional service while beating out competitors in terms of pricing, inventory while keeping that personal connection. I'm looking forward to continuing to work with Bert and Rallye when our other car comes due an upgrade.

Jmarie913

Aug 5, 2015

Gabriel Hale was an excellent sales advisor! He worked with me to ensure the best deal possible based on my preferences, financial needs, and interest in various vehicles at the dealership. He was very patient as I asked numerous questions over the course of a few weeks to make sure that I was choosing the best possible car. He always explained every detail of each car being presented and I was able to test drive the vehicles to see which ones I felt the most comfortable in. I traded in my car and Gabriel made this trade extremely easy and fast. I didn't even have to return the old plates as Gabe so kindly offered to do so. I would definitely recommend this advisor as well as this dealership! It was a pleasure doing business here!!!

PV

Aug 5, 2015

Recently my mother purchased her new 2015 BMW 320xi from Rallye. Bert Vargas was very kind and helpful. She had a wonderful experience and will be using Rallye again in the future.

Maria

Aug 4, 2015

Walking into a dealership especially BMW thinking how I am able to afford the quality and luxury with prestige, after working and saving Gabriel made that possible for us with his knowledge and professionalism

Bob Pashkoff

Aug 4, 2015

I have purchased 4 BMW"S from Bert Vargas who in my opinion is a true sales professional.He is very knowledgeable and always makes it a great experience.A real gentleman!Chris Blanco in service will literally bend over backwards to satisfy you!

Steve C

Aug 4, 2015

I've always wanted a BMW but it always seemed out of my range. I walked into the showroom and met Jason Moy. He instantly made me feel at ease. Very gentle, humble, and very knowledgeable!!! We went through all of the fine features of the car and I just wanted it more and more. Jason introduced me to Wally to crunch some numbers. I was shocked to see how reasonable the numbers were and then signed on the dotted line. My first BMW - A dream come true. Thank you Jason and Wally for taking such good care of me. I will be a lifelong customer!

Tenusbum

Aug 4, 2015

I purchased the car as a demo, and so far any issues have been taken care of. Every body has been very accomadating and helpful.

sam

Aug 3, 2015

we have been loyal Rallye customers for over twenty years , and are very happy with all the professional treatment that we get from your very pleasant sales staff

Hindo2luba

Aug 3, 2015

When I met Robert Wachsman at the dealership to initiate my car transaction, I was impressed by his impeccable appearance. His appearance was true to the adage,"The appearance oft proclaims the man." he I would later find out that he was polite and courteous and not the unscrupulous salesman. He worked with me based on the type of car I was looking for and always offered cold water to my son and me when ever we were there. I felt relaxed, not the confusion and anxiety that characterize the dealings of some salesmen. He informed me about every step of the transaction and was very expedient with email responses. It was a pleasure dealing with him. I am sure many more customers will find him amiable to work with. Rallye chose the best.

hossain0347

Aug 1, 2015

I didn't end up buying car from Bert Vargas, Rally BMW due to some circumstances. However, they way BMW treats you, no one can beat that. I realized that when I visited all other dealers and I ended up telling others, be like BMW dealer. They are extremely generous, treat you like a king. Thanks for your hospitality. Thank you Bert, you have an amazing personality. Wish your success in career. Good deeds never go wasted

carpetguy

Jul 31, 2015

I brought my 328 convertabile to be serviced.I had some time so I thought I would say hello to Bert ,my sales man for about 10 years.Well, 15 minutes later Bert sold me a very practical x -1 that really fits my needs lving in long island.He is excellent and I feel very comfortable working with him and your company.next time I service my car I better leave message to say hello.

Eja511

Jul 29, 2015

I would just like to send my good words to the RALLYE BMW on Long Island, this was a wonderful experence. Manager Rich Isaac and sales employee Larry Kim we're nothing short of amazing, they made my first BMW and certainly not last BMW car buying experience a great one. I have nothing but good things to say about these two employees the RALLYE BMW as a whole. I would recommend both Larry and Rich to anyone looking to purchase a new BMM they made sure they did everything in their power to make it a genuinely great car buying experience. I highly recommend this location and these employees.

RoyceM3

Jul 29, 2015

Excellent experience, nothing like a well prepped vehicle along with excellent service. All representatives faced have quality training. I will always recommend experiencing here firstly.