Used Cars for Sale at Rallye Motors, Inc. in Roslyn, NY

Steve S

Jul 30, 2016

Mr Rob Carlson my service rep was amazing. He goes above and beyond in delivering high quilty service A true asset to Raylle Motors Steve S

Mike

Jul 29, 2016

I enjoyed the amenities while waiting for my car to be serviced.

Bert

Jul 29, 2016

Rob Carlson made me feel extremely comfortable that my car was being properly taking care of. The place is great.

Caroline B

Jul 20, 2016

Robert Carlson is a genuine man who went above and beyond for me and my family. We are from NJ traveling to Farmingdale for a funeral of a family member. On the LIE, we got a flat tire. We drove to Rallye for some assistance. We were immediately greeted by the Service Advisor, Rob Carlson, who after hearing our story quickly got our service paperwork completed and lent us a loaner car and we were able to get to our destination. AND, he offered to bring our car to the Funeral location and swap with the loaner so we didnt have to go back to the dealership. The amazing part of the excellent customer service is that we didnt buy our car there and he knew we were not likely going to be a future customer being from NJ. He had no financial incentive to help us the way he did which really highlights what a genuine helpful person he is. Highly recommend Rallye Motors/Mercedes. You will be floored by the customer service.

Deacon Ray

Jul 18, 2016

Had two MB's serviced in one week. Rob Carlson does an outstanding job with diligence. Work done correctly as promised. Cars returned cleaned and on time. Easy in & out with electronic/mobile pay option could not be more convenient.

Philip Kim

Jul 16, 2016

Mr. Chicotelli was a superb representative who went out of his way to accommodate my schedule and needs when I arrived to get my 80k maintenance. The entire staff is incredibly friendly and knowledgeable. The service technician, Mr. Falletta is efficient and excels in his duties. I never felt so relaxed in dropping off my vehicle for maintenance. I would highly recommend this dealership and service department.

JohnD

Jul 1, 2016

Serviced my ML class with Rob Carlson in service. Hands down best experience I have every had at a car dealer for service. I thought BMW was top notch and Rob made them look like a Kia dealer as far as I am concerned. Rob went above and beyond in getting everything handled. I received the truck back sparkling clean and fixed right! Thanks again Rob and Rallye Motors! A++++

Bharat Patel

Jun 23, 2016

I just received my new g wagon from Jerry sherry. I was fortunate enough to have Stephen Paladino deliver the car for me. Not only did he explain every feature in detail, he was a pleasure to deal with. He made me understand the car and reassured me that he would always be there if I needed help. Great sales team! Thanks Rallye

Kwame O

Jun 1, 2016

Very quick approval process. Went in on a Tuesday, was shown Certified cars on sale. Filled out an application, brought my down payment check on Wednesday and was out of there in an hour with my 2013 Cerified GL 450. Salesman Victor was a real professional

E350

Apr 28, 2016

Have brought my car in for service twice thus far and service has been pleasure. Rob Carlson in their service department was great both times. Vehicle was finished on time and as promised. In addition, Rob kept me updated as the work on the car progressed. For the job that required more than a day to complete, Rob made sure that I was able to get a loaner car for that period. He is very friendly and professional. He made sure I was completely happy with the work performed before I left. I have never received this high a level of quality of service before at any dealership.

Johnm

Apr 21, 2016

Another great service experience at Rallye.Rob Carlson and Rallye consistently make the visit a pleasure!

joe , teletemp

Apr 21, 2016

my service adviser ken vachris is the best person to deal with when your car need repair , nice ,professional, get the job done , I would not go anywhere else , very happy Joe

JohnM

Apr 10, 2016

Rallye and Rob Carlson make service visits easy.Professional and efficient,quality service.All dealers should be like this-but they aren't,only Rallye is.

Erik

Apr 6, 2016

All my dealings with Rallye have been great!! Especially my service Rep Robert Carlson! Makes going in for service a pleasant experience !

A Jolly

Mar 27, 2016

I leased an electric SmartCar from Rallye Motors in Roslyn, NY two years ago. Right from the get-go, Tony, who was my sales rep, was just very, very good and efficient. No nonsense, no pushing, no pressure. He arranged my test drive at my convenience, had all the documentation ready for me at the time of delivery and made sure everything went smoothly through the entire process, It was all done at his desk and I didn't have to go from door to door to do minor details like in many other dealerships. My car was delivered with all the promised bells and whistles, on time. Following that, I have had a couple of service issues with the car (it's relatively a new electric model) and everything was handled and solved efficiently and courteously by John C., who is the service rep for the electric SmartCars. he's always available, helpful and able. Thanks, John, for your assistance and courtesy every time. The service department is very efficiently run, and everything in the reception is spotless. They have great facilities for customers who choose to wait for their cars, and the staff are happy to oblige with all requests as best they can. I would happily recommend this service center for all.

zoombib

Mar 24, 2016

I have been going to Rallye Motors for over 15 years for both purchasing and servicing and have never been disappointed. The purchasing was easy I always work with Jerry Sherry and he's always helpful, and never rushes you through the process. Service is equally outstanding, the facility is kept first class and my service manager Kenny Vakaris always take the time to explain what is needed at that particular service. He truly a pleasure to work with.

MAV

Mar 21, 2016

Service department is top rate and very efficient. They keep you posted about the status of your vehicle through out the day. They are very accommodating to their customers.

jpersaud06

Mar 13, 2016

My sales rep was Trisha Devine. I am very pleased with the way she handles everything from the morning I met her on February 22nd, 2016 to the time I picked up my vehicle approximately two weeks later. She is a very welcoming person; not pushy at all. She answered all the queries I had. She is also very knowledgeable on the vehicle she sold me. She stayed past her regular business hours the day I picked up the vehicle. She sat in the SUV and patiently explained all the features. My experience was extremely satisfying. Trisha was a pleasure to deal with. She is cordial, honest, and thorough.

LILLIAN AND PAUL DEMARCO

Mar 8, 2016

I WOULD LIKE TO COMMEND SERVICE ADVISOR, KATIE LYONS, FOR BEING SO PROFESSIONAL, PERSONABLE, COURTEOUS, AND HELPFUL. KATIE GREETED US EXACTLY AT OUR APPOINTED TIME AND ASSURED US THAT WE WOULD HAVE OUR CAR BACK IN ONE HOUR AS PROMISED! INCREDIBLY, THIS IS EXACTLY WHAT HAPPENED. KATIE'S WORK ETHIC AND EFFICIENCY, AS WELL AS EVERYONE WE CAME INTO CONTACT WITH, WAS TRULY AMAZING. THANKS FOR HIRING SOMEONE OF KATIE'S CALIBER. SINCERELY, LILLIAN AND PAUL DEMARCO

D . Heller

Mar 4, 2016

purchased my new Mercedes from Rallye of Roslyn . I was greeted warmly as soon as I stepped in the front door. From there I was met by Trisha who was more than gracious and sat and spoke with me about the many options that were available to me in the price range that I wanted . No pressure no haggling i received the car of my dreams two days later.. I feel like a princess and i did'nt go over my budget. Thank you Trisha Devine .

Randi W.

Feb 29, 2016

Having a problem with your car is never a good thing, but the service department at Rallye Mercedes in Roslyn is a notch above the rest. They are always friendly, always on time and never look to gouge you on unnecessary repairs. I have worked with both Ken and Joe and both are fabulous. Highly recommend this dealership for service and sales.

Nicholas Mormando

Feb 29, 2016

I want to thank my salesman tomy mongiolo for taking care of everything I needed and a extremely smooth process.

LS

Feb 26, 2016

I have been a Mercedes owner for over 20 years and out of all the dealerships in Long Island and Queens the service and workmanship at Rallye is far superior than any other dealer. Rob Carlson and Joe D are at the top of their game, Their Knowledge of the brand and caring for the customer has made the experience of having you car services pleasurable.

Ray D.

Feb 24, 2016

Brought in my MB-S550 for a nuisance repair caused by poor road conditions locally. Expertly handled by Rob C. in Service. Could not be done instantly, was given a loaner, insurance processed on my behalf and car returned perfectly repaired and cleaned. This is the result of dealing with a quality organization and a diligent & knowledgeable Service Representative..

Dragan Radulov Jr. Sr

Feb 24, 2016

From the day I bought my first Mercedes I've delt with Rob Carlson. Always answers my calls, calls back when he says he would. Up front and honest about everything. I've followed him around for the past 9 years and I will continue to follow him wherever he goes. I feel like he's more la friend than my Mercedes guy. Everyone at Rallye is always friendly and helpful. They all have made my experience as a Mercedes owner a great one.

Howard Rabinowitz

Feb 24, 2016

Maria helped me with my problem with my car. I thought she was great. She understood what the problem was asked me if I wanted to wait and took care of the problem with real professionalism.

Andreas K

Feb 21, 2016

Awesome service! Rob Carlson is the best service adviser! Very Friendly and attentive. Whenever I have a problem with my car, I just text Rob and he sets up an appointment that fits my schedule. I only go to Rob to take care of my cars because I trust him and know he will look after them. He texts you updates on your car, which is great. Fast service and quality work. All of service work done by Rallye is warrantied. Go to Rob Carlson if you need to have your Mercedes Benz serviced!!!

ANTHONY BRIENZA

Feb 20, 2016

I AM TOTALLY SATISFIED WITH THE EXCELLENT REPAIR SERVICES AT RALLYE MOTORS THANKS TO MY SERVICE ADVISOR MR. JOHN CICCATELLI. HE HAS BEEN MY SERVICE ADVISOFR FOREVER. HE IS ALWAYS AVAIABLE AND ACCOMODATING IN SCHEDULING REPAIR SERVICES WITH A LOANER. YOU CAN COUNT ON JOHN FOLLOWING UP ON REPAIR ORDER STATUS AND REQUESTING REPAIR PERMISSION AND PRICING FOR UNEXPECTED PROBLEMS THAT ARISE DURING SERVICE REPAIRS. HE ALSO CONTACTS ME WHEN THE VEHICLE IS READY FOR PICK UP. JOHN IS ALWAYS READY TO REVIEW THE REPAIR INVOICE. IT'S FOLKS LIKE JOHN CICCATELL AT RALLYE THAT MAKES THE DEALERSHIP A CLASS ACT FROM SALES, LARRY GRECO, TO DELIVERY, MR. PALADINO, TO SERVICE. A REAL PLEASURE DOING BUSINESS WITH THE RALLYE TEAM. PS THE RALLYE COLLISON SHOP(GLEN COVE ROAD IN CARL PLACE) IS THE TOP OF THE LINE WITH CUTTING EDGE TECHNOLOGY STANDARDS SIMILAR TO THE PRODUCTION FACILITY FOUND AT MERCEDES IN GERMANY.

Chang

Feb 20, 2016

We bought a C300 in year 2011 for daughter. That's the forth car we purchased. Lou of sales team brought us a wonderful experience of car shopping, no push just information needs. From year 2012 till now, we did annual car maintenance with John Cicotelli of service. Like a friend, arrange proper services and check warranty coverage. I always drop car in the early morning. John helps to set up maintenance and get a loaner within short period of time. Let me go to work on time, no interruption of job. The experiences were great, totally different from other three car dears we had before.

Howard Rabinowitz

Feb 18, 2016

I think Kenny and Rob are great in the service dept along with Charlie it is the best service dept I have been in. They really care about the customer and bend over backwards to please. Howard Rabinowitz

Arielle

Feb 16, 2016

I purchased my C300 4MATIC brand new in 2008. The buying process was easy. I was treated either the utmost respect and friendliness. What has impressed me most is the Rallye service center. I will only bring my car to Rallye and not only have they kept my car in tip top shape, but Rob Carlson has been a pleasure to work with over the years. He is friendly, respectful and honest. He keeps me updated on te status of my car throughout the process. He briefly left Rallye and I worked with Joe DiGregorio in the interim and he was also wonderful. I also love Rallyes new text based service update system and the ability to pay online before i pick up the car. Makes things much faster. Overall, Rallye is the absolute best and I wouldn't dream of going anywhere else to service my car or to buy a new Mercedes when I'm ready!

JohnM

Feb 15, 2016

Rallye Motors and Rob Carlson have done a great job again.Rob has made the process of service as effortless and enjoyable as possible.Every step of the process went well.They make having your vehicle easy.I would and do recommend Rallye and Rob Carlson for Mercedes service.Excellent.

LW

Feb 8, 2016

Finally a dealership service center that treats you as though they value your business and value you as a person! Most of the time when dealer service centers see you have a nice vehicle they treat you like you don't have a problem in the world, like you don't need attention or savings because you may have a few bucks, its insulting and just bad business. Allow me to say the experience I had at Rallye and with Rob Carlson was nothing short of amazing! It was easily one of the best customer service dealings I have ever had. Rob was super courteous and super professional and extremely informative, as far as I'm concerned he deserves a raise. He told me what my car needed and how and when it was going to be fixed. No games No upsell ! A true gentleman. I will always be a customer of Rallye as long as Rob is there.

Wagner

Oct 23, 2015

No attention from sellers. No management attention. They asked me to look for a manager if I needed help in the buying process but did not call me back when I reported the situation. If you have no commitment to what you offer, do not offer.

Andy

Jun 7, 2015

just got a 2013 e class my salesman was great is name is pat and he was patient and took good care of me.

Frank DiBullo

Sep 15, 2014

I'd like to say a special thanks to Pat Stiso, and Eric Weiner for their prompt and professional service at Rallye Mercedes-Benz. This was my first Mercedes purchase and they were able to put together an amazing package. The selection of new and pre-owned vehicles on site is incredible. Pat found me the exact model and color combination I was looking. That same day Eric put together a very reasonable finance package, and after about an hour I was driving home in my new Mercedes! Thanks again guys for the incredible team work. I look forward to recommending you to all of my family and friends. If you're in the market for a Mercedes call Pat Stiso, you'll be glad you did. -Frank DiBullo

Leon Andrews

Jun 26, 2014

The service advisors are all pleasant .

Larry

Jun 24, 2014

Excellent pricing. Easy paperwork. Smooth pick-up. All frienly people. Best car buying expeience I ever had. Highly recommended.

KGNH

Jun 24, 2014

Excellent customer-centered service, worthy of a luxury brand.

Stephen Falk

Jun 18, 2014

We have been patrons of Rallye since 07 and have not been disappointed with anything with the service department, the people or the management. It has been a good relationship. We were with another MB dealership from 1964 until 07 and the change in ownership changed the conditions such that there is no way that we would ever go back, nor would we want as a result of our relationship with Rallye

jons levy

Jun 7, 2014

i have been dealing with Rallye Motors since 19666, and they have always been outstanding in their performance as a leading Mercedes dealer.

DS

May 26, 2014

What a great experience.!!!!

Robert Blakeman

May 24, 2014

My overall experience was very pleasant and my salesperson was the most professionalI have ever dealt with at a car dealership.

KENNY

May 5, 2014

Excellent sales rep...... Ask for her by name "M"!!!!!

asmat

May 3, 2014

Excellent services and nice staff especially Mr. VINCENT who help me to get car with smooth process

Bobby

Dec 8, 2012

I had purchased a 2004 Chevy SSR with 5400 miles on it. I have been searching for this car for years. When it came up at Rallye Motors I bought it. Just recently I noticed this chirping sound coming from the blower when the heat is engaged. Having a 90 day used car warranty, I contacted my guy Victor who set me up an appointment with a loaner. Got the car back later that afternoon. This is why buying a car from a dealer makes sense. The car is inspected before being put up for sale. If you have an issue within those 90 guys, they make good. You may pay a little more at a dealer but I think well worth it with much less aggravation. Victor and Walter from Rallye could not have been more accommodating, helpful and concerned about the problem. True professionals they are.

Bobby

Dec 7, 2012

Bought my 2004 SSR in September. 5400 miles on it. Love the car. However I am noticing a chirping sound coming from the fan when the heat is engaged. The car has a 90 day dealer warranty. Victor who I bought the car from arranged a drop off, with a loaner car. Even though its a Chevy, Rallye replaced the fan. I Picked the car up later in the day. This is why you buy a used car from a dealer. You may pay a little more but piece of mind is well worth it. The buying process was just as flawless. Victor was fantastic in the whole process. Rallye Motors rocked for me on this one

Steeler Fan

Sep 22, 2012

I completed the transaction almost completely via email. I got the best deal for the options I desired on this car. The salesman was helpful and curteous.

Rob H.

Jan 16, 2012

My car was acting up, and I didn't want to take it just anywhere to be serviced. My father-in-law recommended I go to Rallye Motors because he's bought a few Mercedes from there and has used their service department. I have to tell you, these guys are great. They can fix just about anything (not always easy on German cars), and they're honest about pricing and what needs to be done. I got my car back quicker than I expected and am very thankful for this.

frank2022

Dec 27, 2011

I've been looking for a good Mercedes dealer since I moved here from New England three years ago, and I am so happy to have finally found Rallye Motors. The workers here actually KNOW what they're doing, and they can tell you anything and everything you need to know about each model they sell. This is the only dealer I will use from now on.

JohnF53

Dec 16, 2011

I brought my M-Class to be serviced at Rallye Motors this week, and I glad I did. Very few shops near me can fix a Mercedes, but these guys really know what theye doing. The car was in and out the same day, and it now back to normal. I even paid considerably less than I was expecting to. From now on, I will only bring my SUV to their service department.

JonnyB

Dec 9, 2011

Rallye Motors has one of the best Mercedes selections around. I recently bought my first car from them, and because it my first time purchasing a luxury car, I was very anxious about choosing the right one. My sales guy, Jimmy, was incredibly helpful and patient with me as I looked around and asked a million questions. He definitely helped me find the perfect car without pressuring me whatsoever.

Pipes111

Nov 30, 2011

Rallye Motors was the best experience I have ever had in buying a new vehicle! My E350 is perfect, and I felt great about the price and options! Could not be happier with the way they treated me, the time it took, and the service I received.

NeedMoreSpeed

Nov 17, 2011

I'm on my 3rd Mercedes, 2nd from this dealer. Facilities are nice, Dave B is a great salesman, the receptionists are all good. Had the car serviced there, and it was all a smooth process.

jmcgraph

Sep 29, 2011

What an excellent dealership! This was my first Mercedes Benz, and I can see that not only are the vehicles superior to other brands, but the dealerships and sales men are as well. I worked with Robert and he is a great guy. He went out of his way to make sure I was completely satisfied, didn't pressure me into anything I didn't want to do, and found a pricing plan for me that I simply could not refuse. I'm in love with my new C class!