Elan

9 de nov. de 2016

Wow! Best car buying experience ever (including purchasing new cars). Great customer service. Ralph waiting late in the day for me to arrive so that I could see the car I was interested in. Andrew was superb in working on the sale. He gave me a fair price on my trade, made sure that the car was in perfect condition for pick up and took care of all the required paperwork. There was no pressure or exhaustive haggling. The whole experience was pretty much stress free. Prices were reasonable and customer service was exceptional. I highly recommend.

SteveK

30 de oct. de 2016

Can't say enough about the whole process of purchasing a car from Ralph's. Helpful without being pushy, and attention to detail when preparing their vehicles- Ralph's is a great place to buy a car!

Sharon

22 de oct. de 2016

I search the internet for a car in my budget! To my surprise there were a few cars at Ralphs I might be interested in and conveniently just down the street. Went in a Saturday and picked up my car on Tuesday. Andrew was awesome every step of the way! He took my phone calls and worked diligently to answer all my questions. Had my car ready two days before schedule and I am now a happy New/used Toyota owner! Keep up the good work Andy! YOU ROCK!

Rosa Saraiva

14 de oct. de 2016

Have been buying cars from them for years...absolutely amazing customer service...never had any problems with any of their cars...repairs always done with superior care and they r all on point to call n let us know what is going on and when things can be done...we love ralphs and will not fo anywhere else especially for service....

Jocelyn

31 de ago. de 2016

Friday I visited Ralph's to look at a vehicle since mine was totaled the previous week and needed one as soon as possible. I looked at a few but the jeep caught my eye. Yesterday (Monday) I purchased a 2012 Jeep Patriot Latitude. Since banks are closed on weekends, Andrew prepped all my paperwork and had the jeep in the shop for the maintenance even before I had a bank check. Knowing I needed the vehicle before Wednesday, so he put it to the top of the shops priority and made sure everything was perfect since I have a 2 month old son. He made everything so easy and he really treated me like family. Never cut corners on saying where he got it from , what was done to it etc. This is the second vehicle I have purchased from them and my family has purchased two others from them in previous years. I can never go wrong with Ralphs. Always welcomed as if you're family with exceptional service!!!!

Gene S.

26 de ago. de 2016

Andrew was so professional and knowledgeable. It was a long drive for us to go to Ralph's but so worth it. Absolutely one of the best customer service experiences we have ever had (not just car buying). I recommend my family to come here when they need a used car.

Kevin

9 de abr. de 2016

I bought a Subaru Legacy Outback in January. I wanted to wait for the near end of the 90 day warranty period before I wrote the review. The car I purchased was clean and drives well. I was surprised by the power during highway driving. It was very smooth at high speeds. I like to listen to my own music so while on route back to Cambridge from the dealer I felt and still feel very comfortable. The staff (including Andrew, Ralph, Tami and David) were all very nice and professional and answered any and all questions to my satisfaction. One small concern I had was the list of features attributed to the car, in particular the keyless entry and alarm. Andrew provided the means to square that away without any drama. Thanks to all of you at the dealership. I expect to write an additional positive review at the one year anniversary of having the car.

Jamie

27 de oct. de 2015

I recently bought a subaru outback from Ralph's, from salesman Andrew Medeiros. Andrew was very professional and knows how to treat a prospective customer. I was happy to be given full latitude and time to have my car inspected thoroughly before making my decision. Andrew and staff promptly fixed small defects/repairs needed on the vehicle, so it was in its best possible condition before sale. I was also given immediate consideration 1 week after my purchase to get a small concern checked out . I felt like the objective was to ensure the customer was satisfied with the vehicle, as opposed to just pushing the car out the door with the customer uncertain. Finally, the purchase process was quick and easy. An overall good experience. If you want a good used car from trustworthy professionals, come see Andy and the gang at Ralph's!

Amy

13 de mar. de 2015

My name is Amy and I just purchased a 2009 Honda accord from Ralph's I've been going to Ralph's for some time for all my maintenance on my old car and everyone there is a peach!!! Nothing but the best and the car I just purchased is fabulous great service and best of all....... Honesty

Debra M Costa

31 de dic. de 2014

My husband and I recently purchased a P T Cruiser from Andy and Company and after a couple of months I must say we are very happy with our car and Ralph's service.We had to bring t in for a minor tire issue and the service department was prompt curtious and solved the issue. I would certainly recommend this company to anyone looking for a fair shake if your buying a used car.