Mark Noland

8 de oct. de 2015

The experience was very good. The weather caused a few problems and the process took a little while but over all it went pretty good

Nathaniel Hankins

6 de oct. de 2015

Everything was great! I know the owner, and we have an opportunity to visit while the car is repaired!

Gaither Paul Wooten

2 de oct. de 2015

Staff are very friendly and go out of there way to help me in whatever I ask. I got a great deal with the help of GM's program to pay off what I left on my lease. All my questions were answered and getting into my new car was so easy.

Floyd Conley Petitt

25 de sep. de 2015

I came in looking with somewhat of an idea of what I wanted. Dwayne Welch my sales rep was very helpful in explaining the Cadillac ATS and all its features.The best part of the buying experience was no high pressure to buy, no back and forth with sales manager,(have I got a deal for you)just here is your trade in this is out the door sales price. Randall Motors in my opinion is the best in sales and service. For my next Cadillac Randall Motors is the place to go.

Brian & Tammy Underwood

11 de sep. de 2015

I called to ask some questions in the morning, and Matt was very helpful on the telephone. He got a good idea of what I was interested in and I scheduled a 4 oclock appointment. He had all the choices up front and ready when I arrived, was very very knowledgeable about the car and all it's bells and whistles, and there was not a single question he couldn't answer. Everyone at the dealership was very respectful and up front and honest. Mostly, we never felt "badgered or hounded" by anyone, and the service was beyond my highest expectations. I also have never loved a car more than I do my SRX ! Randall Motors is a very classy establishment, and I look forward to doing business with them for many more years.

Pedro Botello

3 de sep. de 2015

Eddie is a great person to deal withBenny and ryan really helped me out I drove away in the vehicle I wanted at the price I wanted .Great experiance I look foward to future buisness with Randall MotorsEddie is a great guy who Is always ready to help answer any questionsThe guys in the bodyshop area also do great work and are also very helpful.Overall i am very pleased !Thanks Again

Lea Ann Gregory

28 de ago. de 2015

Super fantastic. Almost everyone is friendly. Everyone greets you and asks if there is anything you want or need. The atmosphere is inviting, nice, cool and quiet. No horrible loud music. Always a pleasure to be at Randal Motors.

Michial Dow Bailey

13 de ago. de 2015

Everyone we met was very nice and informative. Wonderful overall experience.

Sandra Czubinski

2 de ago. de 2015

We have been extremely satisfied with the service by all Randall motor staff. Eddie and the peopleare very professional and give logical and sensible advice. Thank you

Paul Cormier

23 de jul. de 2015

I made an appointment for Tuesday, July 21st and made arrangements to bring car in night before. I took it in right after lunch on Monday because we found out my husband was to have surgery. I asked Clint that if for some reason, due to the surgery, I was unable to get back to pick it up Tuesday afternoon, could he just hang onto it for me. He was very nice and said sure. Clint called me about 3 hours later on Monday and told me my car was ready. He had gone that extra mile to get my car out so I did not have to worry about that on surgery day. Thank you, Clint!

Shirley Smith

18 de jul. de 2015

They guys fixed my warning light and fixed my cooler.

Linda Stewart

13 de jul. de 2015

I made an appointment for recalls and oil change. I was greeted warmly and found out my pickup time after repairs and service. Very timely and very professional. Thank you Randall Motors

Ann Palk Harlow

13 de jul. de 2015

The personal attention and helpful attitude of the salesman and the owner of the dealership as well as any others I encountered on the journey to purchasing my new SRX was outstanding. I will continue dealing with them for as long as I need a vehicle.

Jackie Wade Ainsworth

9 de jul. de 2015

Very smooth and easy transaction. Everyone at the dealership was extra friendly and courteous. I would recommend Randal Motors to anyone.

Linda Stevens

2 de jul. de 2015

We have purchased vehicles from Randall Cadillac dealership for many years. We have always been pleased with the services and courteous people who work there. Thanks to them for many years of customer satisfaction. Perry and Linda Stevens

Randell Matthews

29 de jun. de 2015

Excellent service! Service was scheduled prior, performed on time and vehicle was delivered out the door as promised.

Randal Schkade

25 de jun. de 2015

The service was fantastic and Eddie Sanders did a wonderful job of keeping me up to date even if he had to stay after hours to do so. I complimented Mr. Sanders "bedside manner" in dealing your clients to Richard Boyd via voicemail and to George Randall by phone. Thank you for making my Cadillac feel new again!My salesman, Dwayne Welch, always checks on his clients even after the sale.Randal Schkade

Patrick Saladin

22 de jun. de 2015

The work was completed in less time than I was originally given (an hour less). I have always been happy with the work done by Randall Motors, and the clean, friendly environment.

Charlene Schmidt

19 de jun. de 2015

We have purchased several vehicles from Randall Motors over the last 20+ years. I appreciate their patience and no pressure approach to helping us choose a vehicle that will meet our needs.When service is needed the staff is friendly and thorough in making sure the job is done right.Their facility is being remodeled (early 2015) and the staff continues to do all they can to provide the best in customer satisfaction under less than satisfactory working conditions.I will continue to put my trust in Randall Motors when I purchase a vehicle or need my vehicle serviced.

Cuquita Reina

29 de may. de 2015

service was great , sorry my husband took long to call back and pay that extra fee that was not included ( clerical error) on out tab. ( it was during a holiday and we were not available) . I am taking this survey owner of vehicle my husband was one that took the car in for service.

Janice Bennett

28 de may. de 2015

I am very happy with your excellent work and customer service.

John Wilmoth

14 de may. de 2015

The staff was extremely pleasant, helpful and arranged a loaner vehicle for me. I arrived at 7:30 AM and the paperwork was completed and I was out the door by 7:45. The vehicle was done by 5:00 and the work was complete.

Spurgeon Howell

13 de may. de 2015

Everything is set up to please the customer. All that is necessary for the customer is to make an appointment and drop off the car. They check to see what's needed and complete the task in a timely manner. Thanks!!!Highly recommend

Robert Pickard

9 de may. de 2015

Fantastic service department. Very friendly and courteous dealership overall. Actually the main reason I buy Cadillac is because of the excellent service at Randall Motors.

Joe Bean

23 de abr. de 2015

I always like for Randall Motors to check my car, as I have to drive eighty miles to get home and I always feel very safe having them to check my car for problems.

Karen Brest

23 de abr. de 2015

It took longer to get my car fixed than i anticipated and the rt. front door still has the lock issues. It will not unlock, but at least it will unlock manually. i will be contacting Randalls soon.

Barnard Goodman

16 de abr. de 2015

Always friendly and competent. Best experience with auto service and purchase. Have had many cars of all types in my 65 years of driving.

PatS

16 de abr. de 2015

I took the ATS in for a recall repair. Took less than an hour and they had me back on the road. Thoroughly pleased with the results.

Bennie Daricek

16 de abr. de 2015

Service was very good however, all I needed was an inspection sticker which took 45 plus minutes. Other than waiting an extra long time service was good.

Jobee

16 de abr. de 2015

I was looking to purchase a Cadillac and was just trying to find the right car with the proper color and feature combination. Even though the dealership is 4 hours away from me, I was particular enough to make the drive. I picked up the phone and spoke with Jimmy and told him I was going to drive to see him the next morning and drive it home. I arrived at the dealership and I was immediately greeted by not only Jimmy but the owner of the dealership who told me he appreciated my business. As I was evaluating the car they really made me feel like family as I was introduced to everyone there from the service manager, delivery, and the finance director. They were in the middle of a remodel of the dealership and from the design boards that I saw it will look beautiful. OMG I love these guys and really wish they were closer so that I could have them service my car. By the time I got home my "new" car had 250 miles on it because of the drive. Next time I buy a new Cadillac I will just have Jimmy put it on a truck to save the miles on the car. I would certainly recommend this dealer to anyone, even if you need to make a drive.

Bill Wynne

31 de mar. de 2015

My 2012 GMC Acadia that I bought from Randall Motors was a program car. It has been satisfactory but it developed a problem. The "Check Air Bag" light came from time to time. Eddie Sanders, the service manager, had me bring the vehicle in for service. This turned out to be a bit of a nightmare and a puzzle. The car was in the service shop twice and we thought it was fixed. it worked fine for a few weeks and then the warning light came on again. It was discovered that a new wiring harness was needed. That was ordered and installed and the problem finally was solved. My car was in the shop at lease four times before it was fixed. I was given a loaner car each time without any question. The main thing is they stayed after the problem until it was fixed. The service department at Randall Motors is a credit to the organization. That is just one of the reasons that I have bought 14 Cadillacs, one Olsemoblie, and this Acadia though the years. You can be sure that I will contact Randall's for my future vehicles.Bill Wynne

William Smith

25 de mar. de 2015

I have been a Randall customer for over 25 years. No intention to change.

Lea Ann Gregory

19 de mar. de 2015

This dealership is outstanding. Most all are conscience of the wants and needs of their customers. Most smile and speak as they go by while I'm waiting on my car. No matter the reason I'm at this dealership I am always made to feel like I am important and not just someone taking up space.

Steven Wayne Price

26 de feb. de 2015

Our experience with Randall Motors was very satisfying. No high pressure salesmen, just people willing to listen and help. We were able to look around at our own timeline and test drive more than one car without anyone pressuring us to make a decision. Everyone there treats you as though you are their only customer. We will most definitely be a repeating customer.

Kimberly!

18 de feb. de 2015

Absolutely great experience! Took me right to the car I was interested in, didn't try to get me to look at any other vehicle, and we went right inside to talk price! Very friendly and great customer service from everyone I talked to.

Bennie Daricek

17 de feb. de 2015

Very friendly employees, a very pleasant experience

Janie Michalik

16 de feb. de 2015

It was time for my oil change and check-up-------made the appointment------and as always---I was verysatisfied with the service----and the friendly chats with salesmen, etc. Love Randall's

Carolyn Tipton

16 de feb. de 2015

The employees at Randall Motors are always so kind and helpful. They treat me like a person and not just someone that they are working on their vehicle. I trust Randall Motors with my vehicle.

Sandra Czubinski

14 de feb. de 2015

My wife and I have always been treated with kindness and respect by the Service personnel & Marci. Andwe would rate all the Randall personnel as outstanding. My wife trusts the professionalism of the service department. For a maintenance department to win the trust of the public is an honor hard toachieve but Randall motors has done that. Thank you from the Czubinski Family.

Linda Stewart

12 de feb. de 2015

I had timely service and the problem was corrected. Friendly folks and very efficient and knowledgeable.

Dan Ray

10 de feb. de 2015

Awesome as usual! Greatest place ever with the nicest people who are knowledgeable and friendly!

Edward Probandt

6 de feb. de 2015

Outstanding! Eddie is always on point even tho he is working on 5 things at one time...George stopped to visit as well asking what was wrong with the vehicle. Even got a loaner car!

Leonard Hernandez

7 de ene. de 2015

High class and quality service nothing but the best

Linda Erickson

30 de dic. de 2014

I have always felt comfortable at Randall Motors in San Angelo, TX. I have bought several cars with them. The Service Dept. is wonderful about doing their best to get my cars in and out as soon as they can. They treat me with respect and take me home and pick me up if needed. They have always been very timely.

Marcus Gonzales

22 de dic. de 2014

Excellent experience. Honest people and a pleasure to do business with.

Janice Bennett

1 de dic. de 2014

Good Experience. Everyone is really friendly and a short wait time.

Denise Sumners

21 de nov. de 2014

Always a great experience with Randall Motors! Purchase was a breeze and service is exceptional!

Janet Harkleroad

8 de nov. de 2014

Friendly and very knowledgeable of my car!! Excellent service due to one Eddie Sanders. It makes what could be a difficult situation actually nearly pleasant!

Dan Ray

3 de nov. de 2014

Awesome service very fast & courteous!!!! I would recommend Randall motors to anyone wanting old fashioned friendly and spot on service!

Douglas Ray Chadwick

28 de oct. de 2014

I felt like we were well taken care of. The staff was helpful and easy to get along with. Will do business with Randall Motors again!

Nancy Pahira

28 de oct. de 2014

I was so impressed when I pulled into the service garage and George Randall, the owner, stepped up and wrote my service order. Later that day when I returned for the car he approached me and stated he was sorry they were not able to patch my tire. I was impressed that not only did he write the service order, but he knew the out come of the service repair. I was made to feel very special.During both of my visits there was plenty of staff around to assist and all of them were smiling and offering cheerful greetings.Thank you for the very special service.

Leyrer Janet

21 de oct. de 2014

I really enjoyed my experience at Randalls. edie sanders is a great service advisor.

Patrick Saladin

16 de oct. de 2014

Drove in, waited on immediately. Asked to wait in waiting room and have coffee. Vehicle was ready in 45 mins...recall work completed.

Pat

8 de oct. de 2014

As a frequent car buyer, I am quite picky about where I purchased my vehicles. I can always count on George Randall and Dwayne Welch to take great care of me and my wife. We love our 2014 Chevrolet Impala.

Vicki Clemens

28 de sep. de 2014

Great experience. Gene made my visit for service a nice experience. No hassle service.

Janie Michalik

21 de sep. de 2014

Always get the friendliest service manager and get service. Love Randall's

Davisrm73

29 de ago. de 2014

The staff was great and they made everything easy. This was the best car buying experience I've had.

KB

24 de ago. de 2014

Great buying experience. JR was awesome! I will definitely come back.

Larry

5 de ago. de 2014

Great Sales people. Ann was a big help with licsense and regisration. Leslie sold me extra protection at a very fair price. JR was a pro that advise me on why I shoud buy these cars. I will return for service and another when the time comes.

Logan

20 de nov. de 2013

There customer care was good but did not go through with buying a car yet

Family man

22 de ene. de 2012

Randall motors was great to deal with. They gave friendly small town service and they stood behind their word when they gave it.