Debbie

15 de jul. de 2016

Great dealership and staff. Addressed the warranty issue with my vehicle. Was told Chrysler was aware of this issue. No fix yet, but they will notify me. I have always had a great experience here. Will recommend them to others.

David Toro

18 de abr. de 2016

I came in to buy a Jeep Cherokee limited that I found on Cars.com. The price was one that was to good to be true. Expected it was 1 at this price and not there. It was there and the funny part is it was locked in the parts department. Of course they are closed on a Sunday, The Sales man Robert was great. Found us a similar car to test drive. Gave him the price on Cars.com and basically was a simple deal. The best part of the whole experience was the finance guy who spent just about every moment from giving us the numbers to finding a way to get the car out from behind the locked gate. Watching him do everything he could really showed not what great customer service this dealership has. I am very impressed. So far everyone we showed the car to, also got the story about where it was at, and how they got it out, Thank Guys for the great customer service.

TeacherMom

27 de ene. de 2016

I needed a reliable used car for my college student. Great experience. Nice selection, great service, speedy paperwork. I feel like I got a great value. Nice facilities, too!

Sayla

26 de ene. de 2016

It was my first time buying a car, not the greatest of credit and they helped in every single way possible so that I could get the car I wanted. Extremely helpful, professional, and overall great salesman there.

Jay

11 de ene. de 2016

I purchased my second Jeep from Redlands Auto Plaza a few years ago and had the best sales experience. I went to 5 different dealerships and I found myself going back to Redlands Auto Plaza to now purchase my third car. I had an even better experience with the assistance of car salesman Matthew "MJ" Johnson he has a great personality and was so knowledgeable and helpful. He was willing to go out of his way to ensure everything I was interested in was met. Today I came home with a new car and once again, it was the BEST experience and deal. I highly recommend Redlands Auto Plaza and specially car salesman ?MJ? to help you on this experience and your automotive need.Thank you MJ!

Warren P

5 de ene. de 2016

I was warmly greeted, the staff treated me like family, very friendly and very helpful. There were no "Happy faces" back and forth, we settles on a deal and I drove a new car home.I would recommend this dealership to anyone wanting to be treated well!

Estefany Segura

24 de nov. de 2015

I was able to get the jeep that I waned! I came in looking for a jeep renegade,David worked with me since I was a new buyer got me a deal I can work with!

Lynda Ramirez

31 de oct. de 2015

Went into the Redlands Mazda to purchase a new car kinda nervous about doing it all on my own and getting railroaded by pushy sales people. Was defiantly NOT the case here Fidel was amazing super knowledgable and really helped me feel good about my overall decision. Since buying my car I can not help but talk up this dealership to all my friends and family.

Sibyl Brown

28 de oct. de 2015

It has been a few years since I purchased my Mazda6 but I can honestly say that even though there have been a few personnel changes one thing remains constant - reliability. I trust them to get my car back on the road and running smoothly and they have always delivered.

Denise

21 de oct. de 2015

I went to Redlands Auto Plaza looking to buy a Jeep, but once I was there and test drove it I realized that the Jeep wasn't for me. The salesman helped me find the perfect car for me as a student. I ended up purchasing a 2016 Mazda3 and I love it. The salesman got me the payments I wanted and the service was great. Everyone was very friendly and they have a fun professional environment, I really enjoyed being helped by them.

Barbara F.

20 de oct. de 2015

I bought my Mazda Miata at this dealership 10 years ago and have had wonderful service when ever I needed it.

Felicia Medearis

20 de oct. de 2015

I went to several other dealers with no assistance, Terry assisted me with everything and the General Manager personally came out to give me pertinent information on my vehicle. Jordan in financing had was great and made the process easy and comfortable. Overall, it was my most pleasant car buying experience.

Becky

29 de sep. de 2015

Everyone is very helpful. It was very easy to get an appointment. A no hassle dealership!!!!

Serna

23 de sep. de 2015

It was a nice experience. I bought a brand new Jeep Renegade and they try their best to find the color I want.

Luis

22 de sep. de 2015

I came to buy a new Mazda or a used jeep and found they had plenty of both. The first salesman to help us was terrible, Alex was his name-o, but the sales manager David was awesome and very attentive to what we wanted not what he wanted for us(like Alex). David went above and beyond to find us the jeep we wanted and although negotiations were tough the finance manager was very reasonable and after a few hours we got the car we wanted at a price we could afford. John Lennox in financing was also very helpful and got us a great deal on our extended warranty plan. We love our new grand Cherokee hemi and will reccomend our friends to this dealer!

A hannah jeep fan

21 de sep. de 2015

Just a simple service job. But the challenge was they were packed with customers and they still got me outin a timely manner. That's why I was them and not the jeep dealer in San Beenardino.

Unhappy

11 de sep. de 2015

I thought someone other then a family member should write a review. Shame on me for giving them credit that they might of improved things since Tom Bell took over the plaza. They had it wrong before and haven't corrected even the simple things. Set up an appointment, plan on spending an hour to get written up. No order of first come first serve, using the squeaky wheel method will only show results. At the prices they get you'd think they could have someone placing number cards on windshields or whatever to keep things straight. God knows there's plenty of workers walking around in circles there. Them be it a simple task or major repair, maybe it's just me but how do they happen to finish ten minutes before closing every time? After waiting forty-five minutes to get in on my appointment I'd hope I could get out in less. Their time seems to be worth a lot, but I guess mine is worthless or that's what they seem to think. But Tom don't worry this will be my last rip on you as I'll never return to your dealership for service or to buy another car.

Shirl Linda

28 de jul. de 2015

So professional, so sincere !I just want too share my experience with everyone who is looking and seeking a car too purchase.

Rashad Cozart-Gardenhire

3 de jul. de 2015

So I recently when it to purchase a Jeep patriot. Unfortunately I was unable to get one of those as my first car due to low credit history and not a huge down payment.However, I was able to get a Chevy Impala (which I love) and I was super ecstatic. The only issue I had with this car was the actuators tend to go out pretty often. I took my car in to get that serviced because one went out 10 days after I purchased the vehicle. The service department was not very helpful and sent me to the Tom Bell Chevrolet dealership and they went on to tell me that it would be $700 to get it replaced. After speaking with the owner of Redlands auto plaza, he helped me out and paid to get it replaced, and when the other one went out as they were working on the first one, he paid for that one as well. Excellent customer service, if I do say so myself. Unfortunately, another one has gone out but I have not had the money to get it fixed so I have to listen to the clicking noise.

Sonia

25 de jun. de 2015

Had a great experience buying my daughter her first car !! They answered every question we had and picked a great car for my daughter !! she loves her new car

J

22 de jun. de 2015

Bought a 2013 Camry. Sales person 'Big T' made car buying easy

Bob Winter

27 de may. de 2015

My car recently had a problem that was difficult to trace down and ultimately fix, but Redlands Auto Plaza kept at it, in a very honest, direct, and logical way, until they could put their finger on what it really was and deal with it. A lot of shops would have just kept on replacing parts until either they stumbled across the answer by dumb luck, or I gave up or ran out of money. But Redlands Auto Plaza did things the *right* way, ultimately solving the problem without costing me an arm and a leg in the process. To me, this is the true measure of a service facility: how they handle themselves when the going gets tough. These guys passed with flying colors--and in the process, earned my sincere respect and trust. I'd recommend 'em to anybody.

Alvarado family

26 de may. de 2015

Redlands auto was the best I will definitely go back there for any future car purchases.

Gary and Kathy

13 de abr. de 2015

Purchased a new car over the weekend and we have to say that this was the most efficient and pain free buying experience we have had in quite awhile. Thank you.

Humberto r. Macias

3 de mar. de 2015

We purchased a Cx5-2015 our sales person Andrew was great showed us the vehicle highlights had us in/out in no time very professional yet very helpfull. The whole process was an amazing experience. This is our 2nd vehicle we purchase from redlands Mazda and I am sure will will be back.

B & T

30 de ago. de 2013

We had a very pleasant experience buying our Mazda CX5. Christopher Ford was very knowledgeable and courteous. We didn't feel at all pressured. And we felt like we got a good deal. We'll definitely recommend!