Used Cars for Sale at Rensselaer Honda in Troy, NY

Joseph La Mora

Sep 23, 2016

The staff is excellent, very friendly, accommodating, and I am well pleased with the service Would highly recommend Rensselaer Honda for service.

Geneva Conway

Sep 21, 2016

Excellent service as always. REpairs are always explained before they are begun. Reminders are timely.Facilities are good here, but I am sure they will be beutiful when we get back to the original site.

Ladydada

Sep 21, 2016

More than pleased with the service department! Staff is wonderful.

Claudia

Sep 19, 2016

Joe Mancini made my time smooth and hassle free in trading in my car for a new CRV. A good experience and a good salesman. Great work.

R Duffy

Sep 19, 2016

Joe Mancini was great and so was the F &I guy . Audbrey the internet lady was awesome also. Very simple buying experience. That's the way it should be.

Peter A

Sep 13, 2016

If you want a hassle free experience to get the car you are looking for, make sure you visit Rensselaer Honda. I just purchased my sixth vehicle from this dealership and the service today is as good as it was in 2002. My salesman, Cody, worked hard to locate the model I was looking for even though they were in short supply. Thank you

Bernadette

Sep 8, 2016

I purchased a 2016 Honda HRV from Rensselaer Honda, salesman, Paul Roddy. Paul is an excellent salesman. He was helpful but not pushy; very sincere in his help and I liked that he did not "bug" me about buying a car from him. He is a sincere person and that comes across very clearly. I would recommend him to anyone interested in buying a Honda vehicle.

JenB

Sep 3, 2016

In and out for oil change drop off within minutes. Shuttle was efficient and I was home quickly. When I returned to pick up my finished vehicle I had a great customer service tech and done in minutes. Thanks!!

Lori M

Sep 2, 2016

I bought my car at this location because I heard the service department was great. I am glad to say it is. Even in the temporary location the service and service people are great. They keep you informed through the entire service and explain everything that is being done. I would recommend this dealership to anyone looking for a Honda

JmF

Aug 28, 2016

Would recommend this dealership . Fair,friendly, no pressure. Joe Mancini's the best. Have purchased 3 crv's here. Well worth the 50 mile drive!

CR

Aug 27, 2016

Kathy and her service dept are second to none. I always feel very comfortable dealing with the service dept and it keeps me coming back to Rennselear Honda.

John Houser

Aug 26, 2016

I was very pleased with Joe Mancini. His no pressure, easy going approach, was a breath of fresh air compared to some other Dealership I had visited. Joe broke everything down in layman terms when it came to the final deal. Really hit a winner with this Gentleman. My family will be back again with people like Joe on your staff. Thank You Joe and Rensselaer Honda for making my Day.

Lisa

Aug 26, 2016

Staff always friendly Never had bad experience for buying or getting my car serviced there

Elizabeth S.

Aug 25, 2016

Salesman Mark W. worked with me over the course of several weeks to help me find the car that I wanted. He was incredibly patient and diligent in his search, to the point of tracking down a vehicle for me in another state just to have me realize I wanted the one I test drove the first day! Each time I came in, all of the employees were friendly and courteous. I would definitely recommend Rensselaer Honda to a friend (:

Mayer Scher

Aug 21, 2016

Service department is great. They called and let me know when my car was ready. It was ready when the promised. Great job Kathy and everyone else!!

Diane Hall

Aug 19, 2016

By far the best and easiest car buying experience we've ever had! Ray H was the best salesperson and explained everything in detail and Shannon H took all my information over the phone and we picked the car up that afternoon! Easy!

Marybeth W

Aug 19, 2016

Been doing business with Rensselaer Honda for 30 years. Have always found them to be professional and helpful from the new car purchase to have maintenance done. All and Kathy have been great to work with over the years in service. So when it was time to purchased another car there was mo question where I would go and dealing with Mike Williams made buying a new car a pleasant experience. Keep up the good work everyone!

Gary H.

Aug 16, 2016

Cody, my salesman did everything to make the new car buying experience as pleasant as possible. Everything was reviewed over the phone and by email before the actual purchase so there were no surprises when I came in to pick up my new car. Glenn in finance was very informative and never pushy. I would definitely recommend Rensselaer Honda to friends and family for a new car purchase.

Gary H.

Aug 12, 2016

After having my 2009 Honda Fit, (which I loved), totaled in a hit and run, I decided to go with a new 2016 Fit. I've owned Hondas for the last 20 years or so and can attest to their quality and value.Cody Bleau, my salesman , was friendly, knowledgeable and by no means pushy. Glenn Babineau the Finance Director was great. The purchase went smoothly and the whole experience turned out to be a very relaxed and stress free experience. I would not hesitate to recommend Rensselaer Honda to friends and family in the market for a new car.

Carol McDonald

Aug 11, 2016

I always feel confident that my service will be excellent. The ability to be dropped off and picked up from work is so convenient. I work and live across the river so this service is the reason I would keep coming back to Rensselaer Honda.The techs do a great job reviewing with me the repairs needed or not needed....I love my CRV and the care Rennselaer Honda provides.

E. Geneva Conway

Aug 10, 2016

Excellent!! Service department is up front re: amount of service job. Always clear re expected time of completion of work.

HEZ1208

Aug 10, 2016

There was a mix up in the scheduling of our service appointment, Kathy handled the matter fast and efficiently and made sure we were taken care of on the same day. Excellent customer service skills! Thank you!

Dorothy A Loftus

Aug 9, 2016

I have been doing business with Rensselaer Honda since 2000. I have always had a good experience which is why I keep going back. Even though the location is no longer convenient for me.

Denise Hildenbrandt

Aug 9, 2016

I looked online to find a certified used car.In a very short time i recieved a courtesy call from one of the people to let me know that the car was still on the lot. When i arrived there where no pushy sales people Phil Rasile helped me get in an awesome vehicle and kept going he could read that i just wasn't happy with what we looked at. He went way above and beyond , His mannerism when we hit a few bumps, by no fault of his he just sailed through it . I didn't have to feel embarrassed. This was a purchase i am very happy with. There was a problem with the car and they were pleased to fix it and i didn't pay a cent out of my pocket. I didnt think things like this happened any more. Thank You Phil and Rensselaer Honda for helping me have faith. I will definitely be a return customer and recommend you to all my friends and family.

Joanne Genovesi

Aug 5, 2016

Best car buying experience I have ever had!! I would recommend this dealership!

KarenS

Aug 4, 2016

When making the appointment, I was told the time it would take to perform the service and how much it would cost. The waiting area was clean and had access to free coffee/tea and water. There were machines that offered drinks and snacks. Another issue was found while working on the vehicle and a Service Rep came out and let me know the problem and estimated the time it would take to repair it (parts were under warranty so there was no additional cost). I was very comfortable in the waiting area.

Ed from Brunswick

Aug 2, 2016

I always get great service when I come in.great team they acknowledge you as a real personkeep up the good work!!

Flo

Jul 26, 2016

Went to the temporary set up for service of my Honda.....was quickly greeted and taken care of. Very pleasant and informative as to what my needs were .....keep up the fantastic job in serving the customer!

The Commuter

Jul 24, 2016

I just got my second Honda and refuse to go to any other Honda dealer. I travel an hour for my service because I know my service team at Rensselaer Honda provides the best service and recommendations. I am now a loyal Rensselaer Honda Fan!

Barb from Brunswick

Jul 21, 2016

I purchased my Honda Pilot from Rensselaer Honda in 2007. I have always had my SUV serviced there, and trust their work. I have dealt with all of the service reps, but prefer to deal with Kathy who I find to be very easy to work with, trusting, and knowledgeable. The vehicle is now 9 years old, and I could go anywhere to have it serviced, but still prefer to work with Kathy and Rensselaer Honda, mainly because of the relationship & trust I have built with her.

Cheryl Cannon

Jul 21, 2016

I have been very satisfied with the service for the three years that I have owned the car. I am looking forward to going to the renovated Honda Building..

New CR-V

Jul 20, 2016

Jesse Maiolo was great to work with. He worked within our budget and was very thorough and professional. We are very pleased with the new CR-V. We will be back again.

timothy Barnes

Jul 20, 2016

Free oil change, tire rotation and inspection from original purchase of vehicle. Will be looking tout give future first crack at my business in future purchases as well.

Bart44ny

Jul 19, 2016

Really happy with the services provided to my wife and myself when we were picking up our new car. Great salesforce did everything needed to make us both happy

bmilneat37

Jul 18, 2016

I am so pleased with Rensselaer Honda. If I ever need more service or purchase another car, I would definitely go back there. I am so pleased with them and I will recommend them to anyone who needs a car.

ls1215

Jul 18, 2016

Al in service always remembers me. He is always polite and gets me out and on my way quickly. They seem as committed to my car running smoothly as I am.

cheepskate

Jul 16, 2016

My husband was convinced we needed another vehicle for when we have the grandchildren. I agreed it would be nice but, it really wasn't something we could afford right now. Phil answered all of the questions my husband had about purchasing/leasing a new/used vehicle and I was correct, not what we could afford right now. But then Phil asked what we needed in order to meet our needs... And found it!!! Something that will fit all of the grandchildren AND at a payment we could afford.

Satisfied Customer

Jul 14, 2016

Went in for an oil change and they also did an inspection. I was in and out very quickly. Very pleasant experience. Very consistent, friendly customer service.

Viscanti

Jul 13, 2016

Fifth car acquired from Rensselaer Honda. Not including the many I have helped my in laws purchase. Looking forward to the next car we need to get.

donda475

Jun 28, 2016

excellent experience with you people as usual as this our 4th lease!! Always a pleasure dealing with this dealership and have always had excellent experience with the service department also!

LoveMyPilot

Jun 26, 2016

As always, staff was friendly, helpful, and professional. Kathy always provides a great experience at the Service Department. I will continue to bring my Pilot back to Rensselaer Honda for service.

Karen Reilly

Jun 23, 2016

Chris Moyer and Michael Williams made this the best car buying experience we have ever had! The support staff that we met were all helpful, courteous, and friendly. There was no high pressure about anything. Everything was done in a professional manner and with a smile. It was an absolute pleasure to do business with this group. We look forward to establishing a long-term relationship with this dealership and its' staff.

Justaguy

Jun 22, 2016

This is our 4th Honda. My wife has had 3 crosstours and loves them. So when we came in to replace my 13 year old Blazer it was like visiting old friends. We were never pressured, hurried and there were no car dealer games. We got exactly what we wanted at a great price and with no hassle.

Sheemagirl

Jun 19, 2016

Oil change, started looking at cars on the lot and then Joe, came out very nice man and a good salemen, and started showing me cars, and I like the suv acura, went for test drive love it and now i am the new owner of the vehicle.

Charlie

Jun 18, 2016

People were friendly and knowledgable. It made buying a car suck less. There was no pressure to purchase. Give bonus points to who ever. Thanks.

Nine1802

Jun 18, 2016

I have bought or leased several cars from this dealership and they have always been great. I work in the car business so I admittedly have high expectations for the service I receive and how a transaction should go. Joe Mancini was great to work with and even the owner, Andy, was involved to ensure my satisfaction. Kerry in finance was thorough and profession - never pushy which was comforting.If I could give more than 5 stars I would. Keep up the great work at Rensselaer Honda!

VinceV

Jun 18, 2016

See title of the reviews. I have been buying cars from Rensselaer Honda for the past 15 years. Always the best deal(er) around. Will not look at another Honda dealership.

smith, carolyn85

Jun 17, 2016

Kathy and Al are great! They have always been very helpful. Work began on time and was completed fast and without any hassle. Cost effective.

Olga D

Jun 16, 2016

I have always found my experience with the service department to be excellent. The employees are friendly, courteous, knowledgeable and take time to answer any questions or concerns I may have.

ef

Jun 11, 2016

Phil was great to work with. The selection was very good and I got to choose the model with the features I was looking for.

Rachelo2345

Jun 11, 2016

Cody was very helpful in my recent purchase of my very first Honda. I traded in my Mazda lease for a used 2013 Honda Civic, which was already a nightmare. He was kind and courteous. His relaxed approach set his aside from all other dealers I have dealt with in the past. I normally don't write reviews but I felt compelled to after this transaction. He kept my finance and actuality a priority. I highly recommend him and will return to wherever he may be.

Peggy 234

Jun 10, 2016

All the salesmen are so friendly ..it was a wonderful experience Sat and chatted with Mr. Durviage while we waited in the salesroom. He was so imformative on cars and interesting to talk to.

Karen Wells

Jun 9, 2016

I really think that the group in service is an exceptional group.They should be commended on their dealing with all types ofpeople and problems.

Helen1941

Jun 8, 2016

Hassle free. Everyone knew there job, from the salesman to the used car appraiser.We are returning buyers and we will be in the future

Karen L

Jun 3, 2016

Needed an inspection, oil change and possible brake replacement. Originally told there was no availability until Monday, 6/6....since I didn't feel comfortable driving car with the condition of the brakes, my husband and I drove over on Memorial day evening and left the car for whenever someone could get to it....to our surprise we were able to pick it up by lunchtime on Tuesday, 5/31....thank you for a wonderful experience.

Richard70

Jun 2, 2016

I noticed a fluid leak in the right rear of my 2011 Honda Pilot. The service department was able to get me in within two days. I was in and out of the service in less than three hours and the repair cost was much less than I expected and the leak is no more it turned out to be a bad shock.

Gary Morse

May 30, 2016

My service appointment was completed in a reasonable amount of time and the service representative was pleasant to deal with. I would highly recommend this dealership.

Lynn

May 30, 2016

I went to have my car inspected, oil changed and winter tires removed and all seasons put back on. Very professional and personal service while I was there! Another plus of Rennselaer Honda is they will store your winter tires for free. No other dealer around offers that service!

ajaxcar

May 29, 2016

Ryan was great to deal with. Valued.my time me as a customer. Gave a great deal without having to play the games other dealers make you play. Will definitely go back when I need another car.

Happy Honda customer

May 28, 2016

I came to have my tires changed from winter to summer...the existing tires were wearing unevenly and through the suggestions of the woman at the front desk, I opted to have new tires put and have all of them balanced and alignment checked. It was wisdom to have that done because things were really off and all things were adjusted and new tires put on. I trust the folks and I believe I had the best care for my car.

lakeview

May 27, 2016

Six weeks ago I was due for a 160,000 mile checkup but had to be away to help sister through a health crisis. While away the timing belt on the car broken and blew two values. I decided to replace the motor on the advice of my nephew who owes a heavy equipment dealership. I needed to have a NYS inspection done in May so I scheduled an appointment. The service agent worked with me to do an amended 160,000 mile checkup and NYS inspection. All systems not worked on when the motor was replaced were checked and fluids and filters replaced plus he gave me 10% off since I had a discount coupon for the original service that was schedule. The car is running like a dream and I was treated with concern, respect and was charged a reasonable cost. I have always been so very pleased with this dealership. Once I can afford to purchase another car it will definitely be a Honda, no doubt about it!

seniorlady

May 27, 2016

While the service department is temporarily housed in a different location during construction of their new building, their commitment to customer service remains excellent. Staff greet me by name, time estimates are realistic, questions answered, and the next service needs are provided. Great job!

ccg27

May 21, 2016

Phil Rasile is the best. We came in for an oil change on our Ridgeline and left with a new HRV. He gave us a good deal on a great car.

Cat Lady

May 20, 2016

I never dread bringing my car to Rensselaer Honda. The service department appears to be more of a friend, rather than writing up a work transaction. I have never had a negative experience.

JosephG92

May 20, 2016

Nick and Kerry made the car searching and buying process smooth and painless. Happy with my purchase. Definitely would recommend to other buyers looking for reasonably priced and quality vehicles.

Car

Apr 28, 2016

Dropped car off for electric door issue. 1st day, they can't find the issue and need it the next day. Not happy but OK, I call the second day, not them....can't find the issue, so come get your car and schedule another appointment. Come to find out they worked on it 1 hour and moved on to other appointments. Bad communication and service. The manager needs to be replaced, he was not in command of the facts, stating to me, I told them I wanted the car back which was not true and confirmed by his staff. This place has lost site of the meaning of service. Stay away

C. Hernick

Mar 2, 2016

Rensselaer Honda had a great selection of used trucks, Mike Williams was a great salesman. Very easy to deal with.

MWHondaShopper

Jan 8, 2016

I stopped by Rensselaer Honda looking to buy a used Honda CR-V. I found one I liked and their sales representative Audrey was very kind. I live about an hour away and so does my mechanic. When I asked them if my mechanic could inspect the car, their sales manager Joe said that that wasn't an option because he was too far away. When asked if I could have assurance that I could reverse the sale, they gave me a song and dance about having title trouble, which is a lie and borders on consumer fraud. They flatly wouldn't let me inspect the vehicle with a mechanic of my choosing, and this shows them to either be dishonest, incompetent, or unsure of the quality of their service department. In any of those cases I refuse to buy from them. Both Mohawk Honda and Lia Honda said they are willing to let me take a car to my mechanic for inspection with a deposit and an employee escort. I would stay away from Rensselaer Honda unless you like to gamble on the quality of your purchase.

Joanie

Dec 6, 2015

This will be my third Honda purchased and that's why I always come back. I was "thinking" about trading in my 2008 Honda Element. My husband and I cruised the lot looking at cars and decided to go into dealership. I came in with specific conditions and was committed to not going over my budget. I recently retired and was on a strict budget. My sales agent, Phil Rasile listened and went right to work. Went for a test drive and bought the car. A black CRV with leather seats, sun roof brand new looking inside and out. Great price and extras like 3 free oil changes and inspections plus a $250 Target card. I recommend Rensselaer Honda to everyone. Thanks again Phil!

K Hooper

Nov 2, 2015

I purchased a 2013 Acura MDX a little over a week ago (43K miles). I had been doing research for a couple of months...already test drove similar vehicles, knew exactly what I was looking for. I saw the vehicle I wanted online at Rensselaer Honda. I immediately contacted the online sales person, exchanged a few emails, and text messages, went in that Saturday morning for a test drive. I was a very easy sell to say the least! Our salesman was fairly new...but nice! It was a cold morning...and the test drive route is very short, on all back roads (nothing over 45MPH). We had the heater fan blowing full blast, so couldn't hear any abnormal noises coming from the vehicle. I made the purchase and picked the vehicle up later that day. As I drove it for 2.5 days I noticed multiple things that sounded/felt weird. A vibration in the steering column when turning, an issue with the RPM's between 1-2K, a dragging noise from the brakes (although I was told the brakes were brand new), also a few chips in the paint, which I didn't notice until later that evening (once the frost was off the vehicle). I made an appointment brought the vehicle in...I was given a rental car (Only good thing that came from this experience). They had my car for 2 days...trying to get a hold of them, was terrible, emailed the service adviser Blake, and he never returned my emails. He called me ONCE, one time to tell me the status of the vehicle....which was, NOTHING WAS WRONG!!! Although I've done tons of research, and these vehicles are infamous for torque converter and transmission issues....they refused to give me a print out of the vehicles data showing that the TC was operating properly. They told me the vibration in the steering column was "operating as designed"....and they never even addressed the fact that the vehicle had damage to the front driver bumper. I spoke with 3 different Honda AND Acura dealers.....they say that these issues do not sound "normal"! The customer service I received was TERRIBLE, awful....I wouldn't take my scooter to this placed to be fixed! Not to mention, my salesman, Ryan....I thought was so nice, riiiiight! I would text him asking questions and letting him know of the issues....I got one line responses....and when I told him how unhappy I was he NEVER RESPONDED!!!! Haven't heard from him since! I emailed the GM, and a sales manager letting them know of my experience....and still almost a week later I have not heard a peep from anyone!!!! I'm not asking for much....just acknowledge the terrible experience I had, that's all! So I am doing as any unhappy customer is...I'm telling EVERYONE I can about the awful experience with this dealership. DO NOT BUY A VEHICLE FROM THIS PLACE....and especially DO NOT GO THERE FOR VEHICLE SERVICE!

kahooper4

Nov 2, 2015

I purchased a 2013 Acura MDX a little over a week ago (43K miles). I had been doing research for a couple of months...already test drove similar vehicles, knew exactly what I was looking for. I saw the vehicle I wanted online at Rensselaer Honda. I immediately contacted the online sales person, exchanged a few emails, and text messages, went in that Saturday morning for a test drive. I was a very easy sell to say the least! Our salesman was fairly new...but nice! It was a cold morning...and the test drive route is very short, on all back roads (nothing over 45MPH). We had the heater fan blowing full blast, so couldn't hear any abnormal noises coming from the vehicle. I made the purchase and picked the vehicle up later that day. As I drove it for 2.5 days I noticed multiple things that sounded/felt weird. A vibration in the steering column when turning, an issue with the RPM's between 1-2K, a dragging noise from the brakes (although I was told the brakes were brand new), also a few chips in the paint, which I didn't notice until later that evening (once the frost was off the vehicle). I made an appointment brought the vehicle in...I was given a rental car (Only good thing that came from this experience). They had my car for 2 days...trying to get a hold of them, was terrible, emailed the service adviser Blake, and he never returned my emails. He called me ONCE, one time to tell me the status of the vehicle....which was, NOTHING WAS WRONG!!! Although I've done tons of research, and these vehicles are infamous for torque converter and transmission issues....they refused to give me a print out of the vehicles data showing that the TC was operating properly. They told me the vibration in the steering column was "operating as designed"....and they never even addressed the fact that the vehicle had damage to the front driver bumper. I spoke with 3 different Honda AND Acura dealers.....they say that these issues do not sound "normal"! The customer service I received was TERRIBLE, awful....I wouldn't take my scooter to this placed to be fixed! Not to mention, my salesman, Ryan....I thought was so nice, riiiiight! I would text him asking questions and letting him know of the issues....I got one line responses....and when I told him how unhappy I was he NEVER RESPONDED!!!! Haven't heard from him since! I emailed the GM, and a sales manager letting them know of my experience....and still almost a week later I have not heard a peep from anyone!!!! I'm not asking for much....just acknowledge the terrible experience I had, that's all! So I am doing as any unhappy customer is...I'm telling EVERYONE I can about the awful experience with this dealership. DO NOT BUY A VEHICLE FROM THIS PLACE....and especially DO NOT GO THERE FOR VEHICLE SERVICE!

Rod

Oct 11, 2015

My son is taking the car back to college and I wanted the new brakes put on along with a 100,000 mile service. They told me I would need to leave if for the day. It took more than a day, they never replaced the brakes as I had requested and when I went to pick my car up there was substantial damage to the front quarter panel and bumper. The car had been either driven into something or hit while in their lot. The service manager came out and walk around the car talking about all the other dings and then told me I had no proof and should just inform my insurance company. They refused to deal with this. The car was in their care. I dropped it off in the service garage where they take your information and the keys, they had control of the car and kept it in back and moved it into the shop where it would have been repaired and no customers drive back there. The outrage is just too much. Boycott these folks. There other Honda dealers in the area.

M.SORRIENTO

Oct 1, 2015

I'VE BEEN DEALING WITH RENSSELAER HONDA FOR MANY YEARS NOW. I HAVE ALWAYS GOTTEN A GOOD DEAL, THE STAFF IS WONDERFUL TO DEAL WITH. I WORKED WITH MIKE W. AND HE HAS ALWAYS COME THROUGH FOR US WITH A RESONABLE PURCHASE..... WE HAVE ALSO RECOMMENDED RENSS. HONDA TO FRIENDS & FAMILY :)

DAR

Sep 29, 2015

THE GUYS TOOK GREAT CARE OF ME I AM VERY PLEASED WITH MY PURCHASE. EVERYONE TREATED ME VERY KIND THEY DIDNT GIVE UP THEY GAVE ME A GREAT DEAL I RECOMMEND THESE GUYS TO ALL MY FRIENDS WE WILL BE BACK SOON MARK WILDE AND RON ARE THE BEST VERY NICE DOING BUSINESS THANK YOU ALL

Honda Fan Forever

Sep 20, 2015

I looked at a Civic because my son has a Honda and insisted it was a great car and I would love it. I chose Rensselaer Honda because my daughter told me their customer satisfaction rating was 4.9 out of 5, better than the competition. What I wanted was a dependable car that could handle my 20-mile daily commute, and stay within my budget. Phil Rasile, my sales associate at Rensselaer Honda, managed to make everyone happy. I love my 2015 Honda Civic. It's as comfortable and gas-efficient as my son promised, and it drives like a dream, like Phil promised. He was such a pleasure to deal with, especially after the previous 2-weeks of fast-talking, skeezy car dealers. As a woman, I felt other car dealers saw me as an easy mark and tried to get me into any car, just to make the deal. Phil, on the other hand, listened when I told him what I was looking for and more important, what I could afford. He was friendly, low-key, and very patient, taking the time to explain all my different financing options. Then he made sure my new Civic and I were a good fit driving-wise and cost-wise. (He even pulled strings to get the car prepped so I could have it before the dealership closed that day.) I'm another happy customer who is giving Rensselaer Honda a 5-star satisfaction rating. In fact, I've been telling all my friends, "When you start looking at cars, start at Rensselaer Honda. And be sure to ask for Phil!"

Tmg33

Sep 11, 2015

I purchased my Accord in June, 2013. The salesman didn't have to work too hard...he and I knew the sale was going to happen. I walked out feeling that it was a fair deal and looked forward to delivery day. That's when the deceit began. I was given 1 key fob and 1 valet key. When I questioned the salesman I was told that this was protocol. I was stupid to fall for this obvious lie. He had assured me that the valet key was just as useful as the fob. Not! My first trip to the service department was sooner than it should have been. The passenger seat air bag light began displaying for no apparent reason. Al, in the service department told me it was probably because " we weren't sitting correctly" in the seat! Really? Reluctantly, I brought the car in a few days later to have the problem rectified. I was called the morning after I dropped off the car by a very disgruntled and rude, Al, the same man who accused us of not sitting the correct way in the passenger seat. He stated that I left the wrong key, and the car could not be moved, and that I had to bring the correct key to him immediately. You guessed it...I had left the valet key and unbeknownst to me, this key would not work! Needless to say, I insisted that I was given a second fob when I picked up the car. I was given one but my valet key was not returned. Upon completion of service I was told nothing was wrong with airbag and it was a simple display error. Two weeks later, I was back for the same problem and a different service person actually found the problem and fixed it. Amazing. In an attempt to shorten my story I will summarize. Each time I have brought this car in for scheduled maintenance or a specific issue, I have had to bring it back within a week to have something else fixed. They either didn't follow my directives or were totally inept. My car is 2 years old, with less than 8,500 miles and it has required more service than my previously owned 10 year old Camry. I am so dissatisfied with this place that I intend to trade this car in at another Honda or Toyota dealer.I have written a letter to the owner of Rensselaer Honda and am going to contact the Honda corporation about this dealership. I will let you know what happens. My recommendation is to find another dealership in the area if you want to purchase a car. Don't let them deceive you like they did me.

honda happy

Aug 31, 2015

went to buy a new crv, people there our awesome from the receptionist down to the salesman. highly recommended.

tim

Aug 31, 2015

had work do on my civic the fix it quick at a good price I would go back again

Sally885

Aug 21, 2015

What a great experience we had purchasing a new 2015 Honda Fit. Mark Wilde was very helpful and at no time was there ever pressure put on us. We test drove the car and when it can to putting the deal together Mark made it very easy.

Chube B

Jul 28, 2015

I went in to get a 2012 civic si i had seen driving past the dealership. This is the car i always wanted so i figure why not and when it really came down to it the guys at the dealership really pulled for me they knew how much i wanted the car and somehow i ended up on top . i really felt like i knew the guys forever and had just met them . The guys were professional and respectful. even when i called 100 times a day my sales man zach esposito would answer happy as could Be and ready to help. I would highly recommend this dealership and especally zach he really helped get me into this awesome car and change my life

Eeyore

Jul 4, 2015

Bottom feeders, stay away from this dealer at all cost, you are better off buying off Craig's list.. This dealer created the worst buying experience we ever have had while purchasing a car.. We have bought 4 Honda cars before not from these fools.. Buy a Honda just not from these clowns..

Mark L

May 2, 2015

Differential oil costs under $10 if bought direct from the Parts department. You'll find it for $50 on your service bill. These folks like to boast how they're different from the rest but succumb to the same crooked schemes. Not recommended.

frencheyes19

Feb 26, 2015

The people at this dealer are amazing. Not only did I get the best deal ever, I felt the honesty and yes the love that they have for other people and for what they do. I especially want to thank Mike Smith, and Ray Ramirez for their hard work in getting me the deal that I needed with my budget. I love the Civic that I got. It is everything I needed. God has Blessed me once again and I am so thankful for all he does. God Bless the people at Rensselaer Honda in Troy NY Thank you Again Betty Abbey

Julie P

Jan 4, 2015

This is the second time I have a purchased a car from Rensselaer Honda. My sales person (Phil) was great, no pressure. He answered all of my questions and got me a great deal. The people in the service department are awesome, super friendly and always go above and beyond. I'm very happy being a Rensselaer Honda customer, they always take great care of me. I can't see myself going anywhere else.

Bob Wilson

Dec 8, 2014

This was the second Honda Hybrid Purchased from Rensselaer Honda. Very low pressure. They found me what I wanted, even though I changed my mind several times regarding the options packages. They gave me a great deal on my trade-in. Would do business with them again.

npeek

Sep 4, 2014

Dino was the most honest sales man I have ever met. He is very knowledgeable and honest. I had a great experience with Dino and I would buy another car from him. This is the only dealership where I did not wait a long time and where I was not getting ripped off. I appreciate Rensselaer Honda's integrity and humbleness. I would recommend going there to buy a car. Even if you have to travel, it is worth the drive.

Hlm33

Aug 6, 2014

Kathryn Benson

Jun 23, 2014

Oil change was done in a short amount of time. As usual, the personnel at Rensselaer Honda were most hospitable. Thank you.

Jessica Nimmons

Jun 5, 2014

Always courteous and exceptional sales and service !

Eve Kaufman

May 22, 2014

We had bought our cars at Rensselaer Honda for many years. After my husband died, I continued to go there, and when it was time to buy a new car, of course, I came right back.

Acassale

May 16, 2014

Kathy and Blake were very knowledgeable and accommodating. The issue with my pilot was diagnosed and resolved quickly and thoroughly. I was at another dealership that could not identify the problem. A friend told me to go to rensselear honda. I was told they were great and they were.

Cheryl Hathaway

May 5, 2014

I found something in my right front tire when I arrived at work, turns out it was a screw. I called and spoke to Mike Williams (who sold me the Pilot) who in turn had me speak to Finance about the extra service coverage I purchased at the time I purchased my Pilot. Turns out I had Tire and Rim coverage. I was told to bring the Pilot right in and I would be taken care of. I drove to the dealership and drove right into the service area. Blake took care of me immediately. In addition to my tire being replaced, my tire pressure and all fluids were also checked. Best of all I walked out with a new tire, not a dime out of my pocket and feeling that my car had been well taken care of. While it may have added a little more into my payment each month, it was well worth it to purchase that Tire coverage and today proves it. Thank you, Mike Williams, Finance and Blake for taking care of me and my Pilot.

Alice Plante

Apr 28, 2014

My experience at Rensselaer Honda is always excellent. The service dept is always happy to greet you and very professional. Waiting time is within reason and waiting room is always clean and well stocked with magazines and newspapers. Hot coffee and tea is also available. I recommend this dealership for all your needs. Have been going here for years.

Regina Face

Apr 24, 2014

It is always a good experience when I go there. Everyone from the person who receives my car, the person who makes the appointment to the person checking me out are all very helpful and pleasant. When I sit in the waiting room, every staff member makes eye contact, smiles and says hello. It must be a nice place to work.

Charles Riccio

Apr 21, 2014

As a consumer, dealing with Service Manager Kathy Minon is always a joy. She is professional, thorough and that's why I make the long drive to have my vehicle serviced. I always feel welcomed and know my car is well taken care of in your service dept! I have purchased 4 Honda's at Rensselaer Honda and the main reason is the outstanding service dept. Thanks Kathy and Al as always for great service.

Lynn Hoffman

Apr 17, 2014

My experience was wonderful as always. I like this dealership because you are treated as a person, the employees are personable and honest. You experience great customer service, that I can't find other places in today's world!!!

Phyllis Chartrand

Apr 16, 2014

As always I had prompt and friendly service. Clean waiting area with free coffee.

Edmond Brown

Apr 15, 2014

The negotiation was low pressure and exceptionally pleasant. My questions were answered honestly with no evasion. It was not only comfortable, it was actually pleasant.

Marcia Conroy

Apr 14, 2014

I was very pleased with the Sales person, She was very pleasant and very helpful with showing me all the technical components. She never rushed me and took a lot of time until I understood most of the features of the auto.

Stephanie Coonan

Apr 11, 2014

I have always received efficient service. The staff is accommodating in scheduling appointments around my availability. The service technicians listen and are responsive to my auto service needs. It is nice to have an established business relationship with the technicians over the years. They are knowledgeable and customer focused.

Nermin Mansour

Apr 3, 2014

No other dealer was able to beat the deal I got from Rensselaer Honda

BeeGirl

Oct 20, 2013

I will start by saying that Somer was very friendly and very helpful. She's not the reason we left completely dis-satisfied. We went to Rensselaer Honda to begin with because I knew I wanted a particular Honda vehicle, and we were interested in purchasing there because of the Humane Society donation they provide. We were also thinking of trading in my old car. We'd gotten trade-in values from other dealers, so we knew what the ballpark was.Somer was working up numbers for our purchase, and said that our old car would have to be examined by a man who examines all of the trade-in cars and gives them a value. We could see him (as well as 3 salesmen, who were "bored" and wandered over to "help") through the windows in the dealership - he opened the driver's door, wrote some stuff on a clipboard, *may* have started the engine (we couldn't tell that from inside), then came back in. Please note here that he did *NOT* open the hood and check the engine in any way. When Somer came back to her desk, she told us that the man had determined that my car had a blown head gasket, and we should think about trading it in. They made this determination, apparently, based on a "funny smell" that they claimed came from my car. They didn't mention the fact that I was parked next to an older model car, that looked like it had some serious issues. Somer ran numbers for us (and, admittedly, put a heck of a deal together), but we said we weren't going to buy on the fly, and we'd get back to her.We left feeling very uneasy with the whole experience - my husband knows a bit about cars, and this seemed very fishy to him. My father is a mechanic in another state, so I called him for advice. He said there was no way for them to have determined that we had a blown head gasket by looking at the car, and by "smell". We were not able to smell anything, nor was there any obvious signs of burning coolant, so we were pretty sure this was a scam at worst, or incompetence at best. Our suspicions were confirmed when we took my car to a service garage - we told them the story, and asked them to look it over. They had the car for 2 days, checked all systems thoroughly, and found NO PROBLEMS with the car (as in - nothing was wrong, not the coolant, the exhaust, or ANYTHING).I'm not sure whether they were looking to scam us and push us towards a fast sale, or whether the man who looked at the car was a moron, but I'm glad that we left without purchasing. I can't in good conscience support a business that employs someone who is either out to scam, or is that bad at their job. Again, Somer was wonderful, but they need to look at hiring someone else to inspect trade-in cars. We purchased from another dealership, and will make a donation to the Humane Society on our own.

Youknowwhothisis

Jul 22, 2013

Purchased certified used car, after multiple trips to sevice pulled my own carfax and found car was in major accident with airbag deployment. Although there advertising states they have a 100 percent buy back, I got like 80 percent, I took a 3000 bath on a car I owned for less than 2 months because they lied to me about the car being accident free. The gm told me he would fight with carfax to get my money, but when I found out they already resold the car again CERTIFIED I tried calling him, he told me to " do what I have to do" nice response. So here I am, hardball is one of my favorite games, and I am an allstar

You know who this is

Jun 26, 2013

Bought a certified used car here only to learn weeks later it was involved in a major accident. Was told the car was accident free. So when I brought it back to the dealer they did not honor the 100% buy back and gave me 3000 less than I paid for it, weeks before. Now the general manager won't take my calls because I gave them a low score on a survey. Be very cautious when dealing with them.

HappyHondaOwner

May 17, 2013

Don was informative without being condescending or pushy. He made every effort to answer our questions and also explained the differences in the three models of the Civic. He made sure that we saw each model and offered to have us test drive them. We were given the opportunity to test drive a vehicle on the road type we would be using most often. He also made an excellent suggestion concerning floor and trunk mats to us. At my request he researched a car top carrier option. The vehicle was ready for pick-up when promised and Don was there even though it was his scheduled day off. All in all we were pleased with the welcome and follow-thru at Rensselaer Honda.

mabszorg

May 17, 2013

Don was informative without being condescending or pushy. He made every effort to answer our questions and also explained the differences in the three models of the Civic. He made sure that we saw each model and offered to have us test drive them. We weregiven the opportunity to test drive a vehicle on the road type we would be using most often. He also made an excellent suggestion concerning floor and trunk mats to us. At my request he researched a car top carrier option. The vehicle was ready for pick-up when promised and Don was there even though it was his scheduled day off. All in all we were pleased with the welcome and follow-thru at Rensselaer Honda.

saralake

Mar 19, 2013

First of all I have not been able to drive for 2 years due to various illnesses--My son searched various dealerships and returned to the First-He brought the info to me and suggested I consider Rensslear Honda--to make a long story short I have always had sport cars-We went to the Dealership and was met by the frendliest of salesmen--Aaron Minnick who not only took a long time to go over all the benefits of the Fit--for my needs now--as my son had suggested--I was able to look at other models and advantages or disadvantages due to my physical needs--then when I decided in fact this was the model I wanted--mainly due to the convenience of the Hatchback and the large trunk and even tho it kind of looked small on the outside it was more than roomy inside and the fold down back seat was definately an advantage-it was a slam dunk---everthing was completed-even arrangements with the Insurance company that I had used in the past--Never once did I feel pressured or that Aaron had other things to do--So in case you have such a thing as salesman of the month or year -I would certainly hope that Aaron's professionalism is recognized--you are one lucky dealership to have him---Thank you---Mary Kucera

markh30

Feb 11, 2013

So I have less than perfect credit, but this facility boasts that they work with people that are in that category. They won't work with me.

amason9#nycap.rr.com

Jan 15, 2013

Excellent service from both Jim Cronin and Glen Babineau. Found exactly what I wanted at a fair price. 2013 CRV EX L is perfect! Jim explained that a 2013 is a better value than a certified used because there isn't a great price difference and the 2013 have improved features. I agree. Glen explained all the finance options and reviewed them with me. Both men are great to work with. They really helped me find exactly what I wanted. Check this dealer and compare them to others in the area.You will return to this dealership!

Mark 6 Speed

Jan 4, 2013

Just purchased a 2013 Accord Sport, 6 speed manual. Two months ago I met with Mike Williams and told him of my interest in the model. While the dealership had yet to receive one to my specifications, Mike promised to call me when one arrived. Just before Christmas he called to tell me that one was rolling off the new car carrier as he was talking with me. We met again for the test ride and I knew immediately I wanted to purchase my 7th Honda from Rensselear Honda. Mike made the business of the purchase simple, professional and quick. He is a very nice guy, friendly and helpful. He is exactly the type of salesman I have come to expect at this dealership. Before you buy - take the ride up Hoosick Street to Rensselaer Honda - and see if Mike Williams is available - you won't be disappointed. I wish there were more Mike Williams-like people in the world - it would be a better place!

Mark French

Jan 4, 2013

Just purchased a 2013 Accord Sport, 6 speed manual. Two months ago I met with Mike Williams and told him of my interest in the model. While the dealership had yet to receive one to my specifications, Mike promised to call me when one arrived. Just before Christmas he called to tell me that one was rolling off the new car carrier as he was talking with me. We met again for the test ride and I knew immediately I wanted to purchase my 7th Honda from Rensselear Honda. Mike made the business of the purchase simple, professional and quick. He is a very nice guy, friendly and helpful. He is exactly the type of salesman I have come to expect at this dealership. Before you buy - take the ride up Hoosick Street to Rensselaer Honda - and see if Mike Williams is available - you won't be disappointed. I wish there were more Mike Williams-like people in the world - it would be a better place!

Fist

Dec 30, 2012

Bought a brand new pilot and it was a great experience. The sales rep did not pressure us and made us feel comfortable with our decision. They were really willing to work with s to ensure that we got all of our questions answered and for the right price. Most impressive was the attention we received fir our first oilcloth change. The ore sake work is easy, but I have become a believer in Rensselaer Honda due to my post sale experience.

Carl Morgan

Dec 20, 2012

Best experience I have ever had leasing. Mark Rizzo and Christopher Moyer helped to make this very enjoyable with no high pressure or any pressure at all to lease or to buy.I will not hesitate to Lease again from this dealer and will tell all my friends about my positive experience at this dealership

labrooks

Sep 28, 2012

I purchased a 2013 CRV from Aaron Minnick at Rensselaer Honda and am thrilled with the experience I received. Great customer service and I got a great price. Would highly recommend this dealership to anyone!

jhenchey

Sep 27, 2012

I had an excellent experience dealing with Anna Puzier for the purchase of my new Honda Civic on 9/21/12. She came highly recommended by both of my parents, each of whom purchased new cars from her in December 2012. Anna was very friendly and was quick to reply to my questions through e-mail so that I was completely prepared on the day of purchase. On the day of purchase she was very attentive and helpful in making the transaction go as fast and smoothly as possible. I had only heard good things about the staff and service at Rensselaer Honda and now having experienced it first hand, I would easily recommend them to anybody.

nrhyde

Sep 17, 2012

Jim Cronin was terrific. My wife and I came from Cortland, NY (2.5 hours away) to work with Jim and to take advantage of his internet quote. He was trustworthy and respectful of our decisions. We had an exceptional buying experience and are very happy with the Odyssey product. Brad helped us with winter mats, which was greatly appeciated! I recommend Rensselaer Honda and Jim Cronin to anyone within a two and a half hour drive. Thanks to all at Rensselaer Honda.

sundance27

Aug 24, 2012

Anna Puzier made my new car buying experience painless. This was the first time I had researched and purchased a car on my own. She was not pushy at all but extremely knowledgeable about the CR-V that I eventually purchased. She was able to give me the lowest price around without the hassle of going back and forth. E-mails were responded to very quickly, even on her days off. Very personable, friendly, articulate, easy to talk to, and not intimidating. It was a very positive and relaxed experience for me dealing with a female salesperson (in fact, my first and only female salesperson I had encountered). I have already recommended her to a friend.

controlgal

Aug 14, 2012

Anna made the whole car buying experience a pleasure. Knowledgeable, articulate in communicating information, responsive, and a good listener who doesn't underestimate the intelligence of her customer. Even the negotiation, the part I always dread, was pain free, with minimal back and forth. I got a great car at a very fair price. My sense in interacting with others at this dealership is that this is representative of the entire team at Rensselaer Honda, where they seem to recognize you don't need to "hard sell" to make a sale. I highly recommend Anna and this dealership.

klefco

Aug 1, 2012

Jeremy sold my husband and me a brand new CRV. In fact, this was our first Honda experince. We couldn't be more pleased with our purchase! Jeremy was very friendly and informative. We have 2 children - Jeremy showed genuine appreciation for the things we were looking for in a family car, including our budget. Jeremy did a great job of "selling" Honda without being pushy. One afternoon we had our two children with us while we were meeting with him. He was very friendly with our kids and gave them some cool car books to look at. Jeremy did a great job selling us our first Honda - I would recommend him to anyone. He had everything it takes to be a great salesperson - patience, relaxed nature, humor, confidence in and knowledge about his product, and most importantly attentiveness to the needs of the customer. Thank you so much, Jeremy!ALso - Brad was very helpful to me when jeremy was out of the office. And, Glen in finance was great too! Thanks Rens Honda!!!!

fire182

Jul 20, 2012

I got a great price and was treated fairly and Anna Puzier was a great sales person.I got a great trade in for my honda that beat keeler honda

Karco

Jul 10, 2012

Everyone at the dealership went above and beyond to help me get the vehicle that I wanted, at the price range that I wanted and had the car ready for pickup the same day.

thomas

Jul 2, 2012

our sales person was very helpful right from the start. he made it easy to buy a new honda. so far we are compleatly happy with our purcase.

grayssue

Jun 14, 2012

Dealer had the car we wanted - a used Toyota Sienna. They worked with us so that we were happy with the price and with the trade-in value of our older van. The staff was friendly and professional. We might even come here to look at Honda's, some day...

Rose Martel

Jun 11, 2012

I have been to other dealers searching for a Honda CRV and they were less than helpful. Brad did everything he could to get me in the deal I wanted. He kept me in the loop with how the deal was going and delivered the car on time. He gave us a detail tour of everything the CRV could do. He also told us to call him (at work or on his cell phone) with any questions. He was an excellent salesman. I would tell anyone who was looking for a new Honda to go see Brad.

ikers

Jun 10, 2012

Brad exhibited great sales skills,and was very informative in regard to the Honda Civic I wanted to purchase. I would highly recommend going to Rensselaer Honda. Thank you for the Great Service. Donna Tallman

lindaj47

Jun 1, 2012

Brad Cittidino is a good friend and a great salesman. He is very knowledgable in your products and can answer any question regarding the details of what Honda provides to the consumer. Your facility was most accommodating to me during my visits, and I got to chat with some great friends which made me feel right at home. Thank you Linda

tynate75

May 17, 2012

I would like to thank Jim Cronin of Rensselaer Honda for helping us with purchasing our CRV. Jim was friendly, courteous and took time to answer our questions and work with us on getting a decent price for our trade-in. He did not try to pressure us, which is unusual for a salesperson. After the purchase, Jim followed up with a phone call to see how we liked our new vehicle and to let us know that he is available any time if we have any questions.If you are looking for a new Honda and don't want to be pressured into a sale, I definitely would recommend contacting Jim Cronin.

merlot12

May 11, 2012

Josh was honest and didn't push anything to hard on us. He was attentive to the process so that once decisions were made all the paperwork went as fast and smoothly as possible.

sbrandall

May 4, 2012

Our experience with Mike was wonderful. Mike Williams was a pleasure to deal with, allowing my wife to become a proud new owner of a CRV-EX! Thanks to Mike and Rensselaer Honda!

cnyphinfan

Apr 30, 2012

Anna was an absolute pleasure to work with. She was very responsive to my emails and we emailed back and forth for a few days trying to nail down the vehicle and the framework of the deal. Not wanting to deal with the local dealer in my area, I was able to find Rensselaer based on this website's reviews. To show you how far I would go to stay away from the local Honda dealer, my last Odyssey was purchased from Ohio. Anyways, got in contact with Anna on a Wednesday I believe and the framework was in place by Friday, when I took the day off of work and drove down to Albany. I was looking at a brand new Odyssey and was going to trade in my 2006 Touring model. Anna and the one who evaluated the trade (can't remember his name :) were very upfront and honest with the value of the trade based on a couple of accidents and that very ugly elephant that sat in the back seat of those old Touring models (PAX TIRES!!!! Cue nightmarish scream!!). Anyways, we settled on a trade in value that allowed me to pay off the balance of the loan plus a little extra and when that was combined with the great price of the 2012 Odyssey, I drove away in a little under 2 1/2 hours with my new 2012 Odyssey - the coolest minivan on the planet. Anna was awesome to work with and the overall experience was great! The experience was so good that I am contemplating paying the extra gas to take the van to Albany for service so I can cut my local Honda dealer out of the entire situation!Thanks Anna!Dana Hilts - New Hartford, NY2012 Honda Odyssey - Smoky Topaz - w/ RES - purchased 4/27/2012

dkenya101

Apr 30, 2012

very helpful and informative very patient dealing with PMS femalevery professional answered whatever question about CR V had the courage to test drive with a PMS female driver without jumping out of vehicle. received very good deal

NelsonCRV

Apr 23, 2012

I was very happen with everything. I had been to 3 other dealerships that day and went through all the games and bull-crap and none of them were willing to work with me at the numbers I wanted.And when I walked into Rensselaer Honda, I was blown away with the experience. Mark Rizzo was great to work with and I bough my CRV in 20 minutes after walking through the door. I gave mark my trade in & sale price and if they could do the deal with those two numbers we have a deal. And we did with no sales games or going back and forth with numbers.I drive a lot of miles and go through cars every 2 to 3 years, so i will only be back to Rensselaer Honda, to buy next car. They are truly very hassle free and friendly. They understand their customers!!Thanks so much Mark and everyone at Rensselaer Honda!Nelson

ezinni

Apr 20, 2012

Rensselaer Honda was recommended by a co-worker as good place to buy a car, not pushy and going out of their way to help you. They turned out to be just that. Brad Cittandino epitomized their freindly, helpful service. I would not hesitate to recommend this dealership myself.

mcj279

Apr 19, 2012

We walked in with a general idea of what we needed, but wasn't sure whether we could buy, lease, or buy used. We were not planning to be there long, as we brought along our 2 year old daughter.Jeremy came right up to us and was so nice...we were there for nearly 3 hours. He let us test ride 2 models, putting the car seat in and out of both cars. He also listened patiently to our needs and worked with us on what we were willing to pay. He blew up balloons for our daughter and was so friendly with her. Other associates and employees were great also. It is not easy having a young child during these types of things, but everyone chatted with her and seemed to enjoy her presence. My husband and I had visited another local Honda dealership a week earlier without our daughter. We were the only ones there, and made to feel like we were being a nuisance and no one was willing to talk to us. I am glad though because we may not have visiting Rensselaer Honda. I highly recommend!

mjbern23

Apr 17, 2012

This is the 3rd time that I have worked with Brad and every time is a great experience. He goes out of his way to give great customer service as does the rest of the Rensselaer Honda team. I always feel welcome and feel that I am getting the best deal and leave completely satisfied each time. Brad makes the experience even easier and is very personable as well. I would highly recommend Brad and Rensselaer Honda to anyone looking for a new/used car! Thanks again - Matt

Pam Paslow

Apr 7, 2012

We are returning customers to Rensselaer Honda. This is our 4th Honda from them. Two of our previous salesmen are retired. The first time I stopped this time I wasjust admiring the 2012 CRV. We had purchased a new car about a year ago (Toyota) and wasn't happy with it but wasn't sure if we were in a position to trade it already. Jeremy Thurber came out to see if I needed assistance and answered alot of questions that I had and when I told him I was only beginning to think about making a change, he offered me his card and did not push me to move any further - that is huge in my book - he respected my position. After we returned from vacation about a month later I contacted him again and went to test drive it and then my husband test drove it a couple of days later. Again we told him we were going to talk and weigh our options and would get back to him. A couple of days later I called to meet him to see if we could make a deal. Without this style he has as a saleman, I probably wouldn't have called him back. We really liked his respect for where we were at and gave us the space and time to make our decision. Last but not least Al Yager in the service department has been my go-to guy for the last 8-10 years. He is the reason why we continue to go back to Rensselaer Honda and also go there exclusively for our service. Dan Clement, the Service Manager, has always been very helpful and attentive. But Al is a great person to deal with and a great up front face for the service department at Rensselaer Honda.

ceckert457

Apr 3, 2012

My family was looking for a bigger car without a bigger price tag. We were able to get the trade in value for our used car and a great deal on our Honda Odessey! We couldn't be happier! The whole staff, receptionist to sales associates were kind and patient with us-as we brought our two little girls with us!! Thank you again and again-I have already recommended this dealership to many people and when I am ready for a different car I will be in for my SIXTH HONDA and THREE were from this dealership-that says a lot about Rensselaer Honda! :) Keep up the great work!

kenan720

Mar 22, 2012

Besides the fantastic deals & the great service, my wife & I want to single out Jeremy Thurber.He & the remainder of the sales staff were VERY helpful to us. I am deaf, & my wife generally does the "hearing" for me. HOWEVER, at this dealership, Jeremy, once informed, made certain that he faced me at all times when speaking; spoke clearly so that I could utilize my lipreading skills, & made certain that all the other employees with whom we interacted were also informed & acted similarly! We were very pleased with that customer service because it is so RARE among hearing people!As a parting word, if a person wants a fantastic deal, has a disability & wants to be treated correctly, THIS dealership is the place to shop for a car - ask for Jeremy Thurber!

sfnicoll

Mar 22, 2012

I have dealt with Kerry Scanlon for the purchase of two new Honda Pilots over the past three years. Both times the experience was smooth as can be. Kerry is a very professional, knowledgeable and courteous employee. I would highly recommend Rensselaer Honda and Kerry Scanlon to anyone seeking a new or used vehicle.

dmann89

Mar 20, 2012

Jeremy was great, totally cut through the "salesman" nonsense and got the job done quick. He was patient with my questions and provided a detailed tutorial about the car.

d.jasinski1

Mar 19, 2012

I asked for a quote over the internet and received one very quickly. This was followed up by a personal phone call from the salesman. The price quote was a nice reduction from the list price. The trade in I received was equal to the low end trade in range from my Edmunds online inquiry. In the past the trade in offered by other dealers has been well below the Edmund's estimate. The salesman was very knowledgable about the technical aspects of the car. He was accurate with every price quoted. I was going to pay cash, but the salesman informed me of a $500 savings if I financed. I took his suggestion. Overall a very pleasant experience.

eldorato

Mar 12, 2012

Have to admit going to a car dealership always makes me a little uneasy but a friend suggested Rennselear Honda so i went. I was introduced to Mike Marquette and immediately i told him i did not want a hard sell like all the others i'd been to. Also, i told him i needed information to help me make the right choice, couldn't promise a sale. Mike was very congenial. He asked me what exactly i was looking for and went from there. He has so much knowledge about the car he sells and he can compare to other cars as well. He was awesome with numbers and could write down what i could afford comfortably. This guy is honest!!!! He took his time with me and acted like i was his only customer. He restored my faith in salespeople across the board. Do yourself a favor and take your business to Mike; he won't let you down.

Gary72D

Mar 12, 2012

I recently purchased a 2012 Honda Pilot from this dealership. Based on previous experiences with the dealership (4 previous new car purchases), I decided to inquire about another new car purchase. I utilized the internet sales route as I did on my 2010 Honda Fit purchase. As she was in 2010, my internet sales person was Anna Puzier. Anna offered me a fair price initially for the new car purchase and was very timely and informative in responding to my many questions. Anna was knowledgeable regarding the vehicle I was purchasing, as well as regarding trade in values. The entire transaction was completed online, with only one phone call to finalize the price and options. The day I picked up the Pilot was the first time I had visited the dealership during the entire purchase process. Upon visiting the dealership, Anna explained the many features of the Pilot and the entire process at the dealership was efficient but not rushed. Overall, a great experience from an established dealership and a knowledgeable sales person. I would definately recommend investigating this dealership for an auto purchase.

msm024

Mar 12, 2012

My son blew the engine in his 1999 Honda Civic and needed to replace his vehicle. Found a 2007 Honda Accord on the Rensselaer Honda website that met all of his wants and wishes at a reasonable price. Called Brad, checked out the car, and financing was arranged. Brad made the car buying process as painless as possible. He is personable, professional, knowledgeable and a pleasure to deal with. This is the 4th car we have bought from Brad and I would recommend him to anyone looking to buy a car.

rghonda6607

Mar 10, 2012

Brad was very patient with us as we considered various options. Gave us time to consider which option to choose. Seemed very knowledgeable about the vehicles. The final price met our target expenditure. We have many years of experience with this dealership. It is very nice to enter the service department & be recognized & called by name.

nodhimmi

Mar 8, 2012

Second business dealing with Rensselaer Honda. Purchased a 2008 Element which I am still driving and am thoroughly pleased with- including Rensselaer's service. My wife and I recently parted ways with a 2007 Mercedes C280 4-matic which had the permanent check engine light. Fortunately we were able to unload it, but needed a replacement vehicle. We researched Subaru, Ford and Honda thoroughly, and settled on leasing the Accord EX-L. Our decision was solidified by dealing with Aaron Minnick. Upon arrival, he listened to what we were after, and presented two comparably equipped EX-L choices: one a Civic, the other the Accord. We had researched an expected lease payment term with residual value based on our credit rating. To our surprise, Aaron's initial offer (after the mandatory consultation with the Sales manager) was within just a few dollars of what we already considered a great deal. So we went home to double check our calculations and were satisfied they were dealing straight up with us. Three days later we were ready to pick up the Accord. Arron had everything ready, and spent time with us thoroughly reviewing several of the new tech features with us- especially synching the phones to the handsfree system. He treated us great- no pressure whatsoever.I honestly feel Rensselaer values a return customer. As long as they continue to treat us well and Honda continues to offer competitive vehicles they'll have us as repeat customers.

lmstella

Mar 4, 2012

The saleman was very attentive and worked with us to find the vehicle that was right for us. The trade-in value was unbelievable, earning us a healthy cash rebate as well no additional out of pocket for the lease.

quinnhud

Mar 1, 2012

We recently purchased a certified Honda Pilot through Renessaler Honda--Kerry Scanlon was our salesman; he was extremely knowledgeable and friendly during our visit there. I would highly recommend him as a salesperson to both family & friends!

hot

Feb 28, 2012

I had a pleasurable experience with the dealership, i could not make my pick up time due to an issue they still took the time to work with me and show in and outs of car. i am enjoying the car. they were patient and making sure you were ok, even though it was past closing time they were understanding. thanks

Morgan Alyssa

Feb 28, 2012

We were looking for a used car for my Dad and I to share since I'm sixteen and he has would like to cut down the use of his bigger vehicle. We were on a budget and Mark worked with us and met us at a price that we could afford. He was very understandable and friendly and knew what he was talking about. The whole process didn't take long at all, and I'm really pleased with the car. The service was so great, I've never talked to a car dealer that had such a great personality and was so helpful! If you need a car, definitely go here, these people know how to relate to real people and get you what you need.

Mardimcl

Feb 27, 2012

Excellent service with a very friendly, knowledgable man. He explained all the various instruments and is available for anything I need help with if I have a question about my new CR-V.

swamy37

Feb 27, 2012

Mike was verry helpful and professional when I bought my Honda Accord. It was a pleasure to buy my car there compaired to other places I have shopped.

jschwartz88

Feb 26, 2012

Kerry and Glenn made it very easy for my husband and I to purchase a used Honda Civic. The enviroment was very relaxing and friendly. I would recomend this to anyone who looking to purchased a car. The selection was great, the staff were welcoming, and overall we had a great experience and we love our new car!!

VMWolfgang

Feb 26, 2012

Very good sales person and another great experience at Rensselaer Honda. This is my third vehicle from there and the service and sales staff are both top notch. Mark made the whole thing easy, treated me with respect and really took the anxiety and game playing out of the buying process.

madzozs

Feb 25, 2012

Went in to trade in my old car for a newer model. Mike helped me find exactly what I was looking for. I would recommend him to anyone looking for new or used.

glohonda2012

Feb 24, 2012

This the second vehicle that we have purchased from Brad and we will be back to see him in the future. He took the time to explain (and sometimes re-explain) points. He is friendly and knowledgable and we look forward to working with him in the future.

karen kane

Feb 23, 2012

Jim Cronin is our salesman and he was very personal, he took us through all of the vehicles how to's and he said he is always there if we have any questions after we leave. He has a lot of knowledge about the cars he sells. We wanted to save on our monthly cost and save on gas too. So we are happy with our choice we made. Thank you, Karen Kane

whetzer1

Feb 23, 2012

Excellent experience; but lease information could have been clearer.The car seems perfect and the sales person was very helpful -- including followup with me on a few of the navigation and phone controls.

Jayp1979

Feb 21, 2012

I purchased 2 cars from mike. The 1st was a used Chrysler 300 and the 2nd was a used Honda accord. Very happy with my experience at this dealership and will purchase from here again.

thegreatdon

Feb 21, 2012

I bought a 2012 Honda Civic from Mike. My new car gets great gas mileage and I like all the new features. I used to have a 2004 Honda Civic. The new one is way more modern and i like doing business there.

Tlctraci

Feb 21, 2012

3 Civics from Somer and I've been satisfied each time. She is knowledgeable and concerned with the customer's needs. I have never felt pressured by her or concerned about her integrity as a car sales associate! I look forward to working with her again in the future. :)

coon72

Feb 20, 2012

My wife and I bought a certified used Honda CRV from Mike. Our other car broke down and we bought the new one and picked it up the same day. It was an overall good experience.

jwoodin

Feb 20, 2012

I was at first hesitant to visit Rensselaer Honda as I had not heard good things. I have to say I was pleasantly surprised to find Mark to be very willing and helpful answering all my questions. I was pleased he worked with me for what I was exactly looking for with in my price range. I was also pleased with the trade in value for my previous Honda. I would recommend Rensselaer Honda, Mark Rizzo and John Dagen (finance) for any car sales.

Zeus2011

Feb 20, 2012

I just leased my second Pilot from Mike Williams. We feel comfortable at Rensselaer Honda and really like their service department. They are a all around comfortable place to do business with.

Alpha male

Feb 19, 2012

I bought my new Pilot from Mike. I talked to him last summer when I was in checking out the used Pilots. Once I got my finances in order, I knew I wouldn't be happy unless I got the new 2012. I did and couldn't be happier. Thanks Mike, look coward to talking when I come in for service.

claytonpd

Feb 19, 2012

We saw Josh Johnson when my daughter wanted to buy her first new car after landing a good job after college. Josh was very helpful, unlike another dealer who assumed she would need dad to co-sign. Josh got her a great deal. I would suggest you see Josh, too.

MBwhb

Feb 17, 2012

Mr. Scanlon provided excellent customer service at each step in the new car purchase.His attention to detail made the purchase a comfortable experience and his explanationof the features was especially helpful in adjusting to the new car.I would purchase from him again without hesitation.

mike1982bo

Feb 16, 2012

I bought a certified used Honda accmord from mike. Its been good so far and the gas mileage is great. The transafmylction was good and fast. Would have liked a lower price tho. But happy overall.

Pg79

Feb 15, 2012

Sales dealer was very informative about the model I was purchsing as this was my first honda. So glad I bought this car best investment I ever made.

pizzaguy

Feb 15, 2012

My wife and I bought a used certified Odyssey from Mike and it was a pleasant experience and the vehicle runs great. Look toward to doing further business with Mike.

Troy hockey guy

Feb 15, 2012

I bought my Honda civic from mike Williams. It's my second car from mike. The transactions always go great and am also a service customer. It's close to my house.

buskirk

Feb 14, 2012

The process from the moment I walked into the dealership was both professional and expedient. Mark was friendly while maintaining a professional sales relationship. The price was better than any other comparable vehicle in my area.

susie que

Feb 14, 2012

Very smooth car buying experience. We actually received a lower quote from a competing dealer but felt much more comfortable interacting with Kerry Scanlon at Rensselaer. His knowledge and easy personality was well worth it!

Ball girl

Feb 12, 2012

Not a huge fan of buying cars. I came in a dealt with mike. He was very friendly and honest. Everything went smooth and I will look for him next time.

richard connolly

Feb 12, 2012

mike was greatto work with and i've had no problems with my 06 accord. i would recoment mike to others if they were looking for a honda

Wizkid1

Feb 12, 2012

We leased our new Honda from Mike. It was our first car from this dealership. We leased our other cars from a local honda dealer, until my wife had a bad experience when she went to test drive by herself. Thanks to Mike for treating her and I with respect. We look foward to a long working relationship.

DONALD LAJEUNESSE

Feb 11, 2012

I WAS WERY PLEASED WITH THEIR SERVICE. THIS IS MY SECOND CAR I PURCHESSED THERE. I WOULD RECOMMEND OTHER PEOPLE BECAUSE OF THE GREAT SERVIE YOU GET WHEN YOU WALK IN THE DOOR.

Grats42

Feb 11, 2012

Somer, was very professional in her approach to helping us select a used car. She was very concerned with making us fell comfortable with our decissions and imformative with what we will expect.

Bart44ny

Feb 10, 2012

Salesman was very helpful, service is very good and the whole dealership was very professional. Will buy there again and recommend them to my friends. probably the best car buying experience I have ever had

Jim Harrington

Feb 10, 2012

We and other family members have always found Rensselaer Honda staff to be courteous, friendly and very professional. Jeremy Thurber made buying a new car an enjoyable experience and I would highly recommend him or any of the other staff members we came into contact with.

Jkhaley

Feb 10, 2012

My wife bought a used Subaru from Mike. I bought a used Honda Accord fron Mike also. We love both cars and found a dealership and salesman for the future. Thanks Mike!

thetank

Feb 10, 2012

Mr. WILLIAMS WAS A GREAT HELP AND MADE MY FIRST CAR BYING EXPERIENCE A PLEASANT ONE. I TOLD HIM WHAT I WAS LOOKING FOR AND ALSO GAVE HIM SOME IDEAS AS TO WHAT TYPE OF USE I WOULD BE LOOKING FOR IN A VEHICLE. MR. WILLIAMS DIRECTED ME TO THE 2012 HONDA PILOT. I WAS PLEASED WITH THE VEHICLE WHICH I DID LEASE.

willy the shoe

Feb 10, 2012

I bought a used pilot from mike. The car is great. We took it camping and it was awesome. My wife and i really enjoyed working with mike. We will be back next time.

anubis99

Feb 9, 2012

Anna was very helpful in getting us a great price, with minimal back and forth. She also helped answer a lot of questions (including responding to emails in the evening), and went out of her way to help us make our purchase.

Bill Gerlach

Feb 9, 2012

Josh Johnson is great to work with! We have bought 2 cars from Josh and its a pleasure to do business with him. Everyone at this dealership is great to work with sales and service. I would highly recommend this dealership and Josh.Bill GerlachHudson NY

ginny5156

Feb 9, 2012

I found my experience at rensalear honda very relaxing and convenient. My dealer mike was patient and helpful throughout the entire process. I felt the price very fair compared with other honda dealers I visited. The follow up phone from Mike after the sale assured me my business was appreciated. I will definately go back the next time I need a vehicle.

dmt12180

Feb 8, 2012

Having previously purchased a few new vehicles- I would say my experience with Rensselaer Honda was a very good one. I felt that my salesman, Brad Cittadino, was very knowledgeable about the vehicle and leasing, easy to work with and took the time to answer all my questions. I was also pleased to find that the vehicle I was interested in was in stock and on the lot. I left with the model, options and payment I wanted. But in addition to that, I also wanted to purchase local and to find a dealership I could continue to work with in the future. I feel that I have found that in Rensselaer Honda and Brad Ciitadino.

tleonard

Feb 7, 2012

This is the second time we have worked with Somer for our new car. Each time she has been very professional and takes the time to listen to what we are looking for, and explains all of our options to make sure we are making the right choice for our family. Any time we hear of someone looking for a Honda we can confidiently recommend Somer, knowing they will have a good experience with her.

WPreciouscargo

Feb 7, 2012

We have always owned Chevrolets all our life. Our lease was up on our trail blazer and we went to look at the new pilot.We ended up leasing a new pilot from Mike. We just made our first trip to Florida for the winter and towed our motorycle down with it.Everything worked perfectly and we love our new vehicle.We will definately be back when our lease is up to see mike to get another one

stampede13

Feb 6, 2012

Had a excellent experience. No other dealership could come close to what Honda was offering me. I have always dealt with a ford dealership since my mother works for one, and I can't say enough good things about dealing with Honda. I'm not one to shop around and I have a very busy schedule which makes car shopping difficult and this was truly the easiest time I have ever had buying a car from start to finish. I felt like Mark was truly looking out for my best interest and not just trying to sell a car. I will definately go back and recommend everyone to go there.

bhip

Feb 4, 2012

This was our second honda accord from Mike. Both times were a very pleasant experience. He even delivered the 2nd one to our house. That made us his customer for life.

tam1070

Feb 4, 2012

Josh made the purchase of my vehicle very easy. My last Civic was totaled and I needed one quickly. He was great to work with.

Leo1969

Feb 3, 2012

Bought a used Caravan from Mike. It was my first time buying from this dealership. It was the easiest time I had buying a car. Everyone was professional.

dsdevoe719

Feb 2, 2012

I went here looking for a Honda pilot. After speaking with mike who knew exactly What I was looking for. I ended up purchasing a 2010 Honda pilot . The buying process was Made easy by mikes knowledge and professionalism . Thanks again .

jfarley3

Feb 2, 2012

Somer was our dream come true as far as car dealerships and sales associates go. Very knowledgable, professional and friendly. She had all the answers, followed up with detail and made a new car sales a breeze....hard to do in the sales business....It was a very enjoyable experience, overall...Thx RH and a big TY to a great person.... Somer Wright....3 Hot Chocolates and counting!!!!

jinger

Feb 2, 2012

Mike is very friendly and knowledgeable. My husband and I drove by the dealership and wanted to take a look at some used car. He came out to offer help and analyzed my situation to make a good plan for me. I decided to lease a new Honda Accord since I am very busy with work and it will be good that I don't need to worry about repairing car or going to DMV. I am happy about the deal.

All4joe

Feb 1, 2012

I bought my Chevrolet pickup from Mike. It's my second purchase from him at this dealership. Had a great experience both times. My wife plans on getting a new car from him when she gets her tax refund.

browncellphone1

Feb 1, 2012

We havebought to date 3 Hondas andlooking at buying a 4thall 3 that we do have now were bought from sommershe is friendly and really knows her stuffwe have set other people there and we recommand Sommer

Michael Carr

Feb 1, 2012

Mike was very easy and pleasant to work with. We never felt any pressure and he was patient and thorough answering our question. Mike was just as thorough and patient after we had bought the car explaining every aspect of the vehicle; we never felt rushed even after the sale. I would recommend this dealership and more specifically Michael Marquette for a good car buying experience.

Tom Marsh

Feb 1, 2012

We had been shopping for a new vehicle recently and visited several area dealerships. We didn't have a good experience at a couple of them and we went back to Rensselaer Honda. We had Jeremy Thurber for our sales person and we had a very good experience. Jeremy is very knowledgable about the cars we were interested in, he didn't put any kind of pressure on us, he made us feel very relaxed and at ease with our decisions. Not only do we recommend Rensselaer Honda, we would highly recommend Jeremy as your sales person.

karol2

Jan 31, 2012

I never meet a more friendly or knowledgeable salesperson. My family has purchased four vehicles from sumer, and would highly recommend her. It's nice to find an honest person when buying a car!

LindaandMichael

Jan 31, 2012

My husband Michael and I began our new car search on a snowy Saturday afternoon. The last stop of the day was at Rensselaer Honda and by very good luck, we were approached by Somer Wright. She was knowledgeable, friendly and very enthusiastic about the dealership and her job. You can tell that customer service is a priority with her. She followed up on Monday. We went to the dealership Monday afternoon for a second drive and we were pleased with what they offered us as far as price and financing. This is my first new car. We have owned one other Honda (used. I am pleased with the customer service and would recommend Somer to anyone looking for a quality used or new vehicle.

Mark French

Jan 31, 2012

Jeremy is a pleasure to work with. We like his low-key style and how he listens attentively to our needs and interests. We never felt rushed as we took the time to compare CR-V models. Once we had decided on the EX-L, he reassured us, based on what we had told him, that we were making the best choice. While he had explained the options, he did not try to up-sell. Then he had the patience of Job as he watched my wife and I struggle over the color. He simply said, "Take your time, look at them all again, you will know your choice."When he delivered the car he took the time to go over every detail of the CR-Vs very cool dash board controls and blue tooth capability. He even set up our radio stations and synced our phone.This is the 7th Honda we purchased at Rensselaer Honda. We drive an hour to get to this dealership because of their professional, friendly and personal style of doing business. Looking back, this experience rates as one of the best. We will encourage friends and family to talk with Jeremy before they buy elsewhere.

meredith050

Jan 31, 2012

About 6 pr 7 years ago, we visited Rensselear Honda and had a bad purchasing experience so we were very hesitant to return. I have, however, always had my Honda's serviced at Rensselear Honda though due to the great customer serivce I have always received. Kathy had said to come back and try again and Mr. Rizzo was an awesome salesman to work with! I love my new accord and I love dealing with Rensselear Honda!

Dee-Rod

Jan 30, 2012

I found Somer to be very knowledgeable and informative. Most dealers can be pushy,but she was very respectable and professional. I felt like more than just another costumer, felt like a friend was working hard to give me the best possible deal. I would & have recommended people I know to go here. Thank you Somer!!

Jbax

Jan 30, 2012

Mike Rizzo was very attentive and knowledeable about the Honda brand. He convinced me that the purchase of the vehicle would be a great investment.

Perdo

Jan 30, 2012

Somer made the buying experience easy and pleasant. She actually listened and addressed my needs, while offering above and beyond my expectations. I would advise anyone to do with business with Rensselaer Honda, especially Somer Wright. Thank you

betsylamb

Jan 29, 2012

I visited the dealership, again - my third purchase in a row - at a difficult time in my life. I am going through a separation with my husband and wanted to trade my larger SUV for something smaller with a lower car payment. Mr. Scanlon was extremely kind to me, very easy to work with and met all of my needs. All of the staff at Rensselaer Honda were extremely professional, helped me very quickly and did exactly what I wanted. I am 100% satisfied with my experience.

cyndym

Jan 29, 2012

First of all I would like to say a big THANK YOU to Mark Rizzo for getting me the car of my dreams!!!!! He went above and beyond to get me the new 2012 CRV that I am in love with. Thank you Mark and the Rensselaer Honda team for making this such a great experience for me.

Choirman8

Jan 28, 2012

I can't say enough about the staff at Rensselaer Honda. I've bought about 15 cars from them since 1990. The sales person that I presently work with is Somer and she is THE BEST. Thank you, Andy James and Rensselaer Honda!

colbymaverickchloe

Jan 28, 2012

Terry was very helpful and knowledgable, including after we had completed the sale. Whenever I had questions, he answered them directly and fairly. The test drive gave me an opportunity to try different types of driving. The fellow who reviewed the service plans, etc. was also very courteous and knowledgable. Overall, a very pleasant, non-stressful car purchase.

Dbone53

Jan 27, 2012

I love somer becuase she has helped me with not one but two of my new hondas that i love and am over finding new things with my car and she helps me with all of them. She is the best!!

jessicanimmons

Jan 27, 2012

My experience with Somer at Rensellaer Honda was wonderful. Buying a car can be so difficult but Somer made it fun. She was super friendly, courteous and made the whole experience so pleasant. I got the perfect car at the perfect price. Everyone at Rensellaer Honda is so friendly and willing to help. I will certainly recommend them to all my family and friends!

Kanaga

Jan 27, 2012

Jim gave me a fantastic deal on a 3-yr lease for a Honda Civic LX. I traded in my DX (which had virtually no bells & whistles) for this much improved model that has a ton of digital features -- FOR THE SAME MONTHLY RATE! He had a customer who wanted to buy the DX. I love my new car!

laurenhaberland

Jan 27, 2012

I went to Aaron looking for a lightly used vehicle for my newly growing family. He provided us with the best customer service I have ever received from a car salesman. Aaron was able to answer all my questions. He assessed our needs and helped us to find the vehicle perfect for us. He went above and beyond my expectations. I would recommend him to anyone looking to buy a new or used vehicle.

day3339

Jan 26, 2012

Knowing how difficult it can be purchasing a car, I just bought a car from Somer and she is the most knowledgable salesperson I have ever worked with. She was patient with my many questions, she asked the right questions so she could find the perfect car for me, she succeeded, and got me the deal I wanted. Highly recommend purchasing a car from her, it makes the process less painful!

JPoupore

Jan 26, 2012

We had a very good experience at Rensselaer Honda. From the moment we walked in the door everyone we met was friendly and helpful without being pushy. We worked with Jeremy to find a new Honda CRV and throughout the entire process he was honest, attentive, and calm. There were no high pressure sales techniques; he just answered our questions and worked with us on a deal that my wife and I felt was fair and reasonable. Our overall experience was very good and we would recommend Rensselaer Honda, and Jeremy Thurber to anyone looking to buy a Honda product.

Kmwells12

Jan 26, 2012

We had a very good experience at this dealership. Mr. Scanlon was very friendly and was a great help to us. I would recommend them to my family and friends.

Lstg0510

Jan 25, 2012

Dealing with Jeremy for our used car purchase was a breeze. We told him what we wanted - and he found it for us. We really walked away from the transaction feeling that we had gotten the best deal possible and would definitely go back!

mpenk

Jan 25, 2012

Being a first time customer at Rensselaer Honda, I was very happy at the way things turned out. The sales people work with you to make sure they meet your needs and do the very best to get the right car and price to fit your budget. It was a great experience and hopefully I will do business again with them in the future.

papermaker

Jan 25, 2012

Service is very fast and clean, always on time when they said it would be ready,This was My first Honda and it will not be My last CR-V!!!!!

alkalineliz

Jan 23, 2012

I called the dealership a week ago with a question of how much I would lose by trading in my newly purchased CRV for the more fuel efficient Insight. I figured I would be told that the trade in would be impossible due to me owning the CRV for only 6 months. Thankfully, Anna was able to give me a great deal for the trade in and I was able to drive off with the Insight just two days later. Being a younger buyer I was afraid of being taken advantage of but that has not been the case at this dealership. I have had everything explained to me from the financial end to operating the vehicle in the most efficient way. There has been no hassle,only friendly, helpful people to do business with.

Hah

Jan 23, 2012

Had a wonderful experience buying our new car. Had a friendly salesman that didn't make us feel pressured and the whole process was professional and enjoyable. Would recommend to anyone.

abbeymartin82

Jan 19, 2012

Josh was great to work with! He made the process of leasing my new vehicle extremely easy. I would highly recommend him to anyone looking to buy/lease a Honda.

Karen Taylor

Jan 19, 2012

Somer was very helpful and patient. She asked the right questions that directed me to chose a car that would fit me perfectly. I love my Honda Accord!

buyce

Jan 18, 2012

Everyone at the Honda dealership was very helpful and explained everything clearly. I found the right price and type of car I was looking for. James Cronin was also very available for all of my questions and the process of purchasing a new car. The finance department gave me a great rate as well.

ccm103

Jan 18, 2012

Michael Williams was very informative and helpful when it came to the knowledge of my purchase. I would recommend him to anyone looking to purchase or lease a Honda. Michael was very friendly and not pushy.

Peter-fein

Jan 16, 2012

Excellent experience purchasing a new Honda Odyssey. The salesperson, Mark Budka, was easy going, friendly, and straight to the point. I highly recommend Rensselaer Honda.

bassman1100d

Jan 15, 2012

Somer was excellent, great to work with and very courteous to my needs. Got the car i wanted with a payment i can afford. I will definitely be recommending Rensselaer Honda to my friends and family. Thanks again Somer.

bert316

Jan 14, 2012

I was in the market for a new car and I had previously dealt with Rensselaer Honda and had a wonderful experience in the past so I chose to return. I was fortunate to have Mark Rizzo as the person that helped me make my final decision. Mark was very polite, knowledgeable and made me feel very comfortable as a customer. He followed up with a call to make sure I was satisfied and made sure I had no further questions. Because of the great experience I had with Mark purchasing my new car I wouldn't want to deal with anyone else.

dttruker

Jan 14, 2012

Mike totally awesome, down to earth and kept everything truthful!! Not very many dealerships can offer that type of customer service. I would bring everyone I know to this place.

mhwdaw

Jan 14, 2012

This dealership is excellent in all areas - sales, service and support. I have bought many vehicles from this dealership and refered family members as well. Great dealership.

amandag

Jan 13, 2012

Overall Great Experience!! Mark and Dan were very friendly and easy to work with. As a first time customer of Rensselaer Honda, I would say we were extremly satisfied. Thank You

consueca

Jan 13, 2012

I was in the market for a "not so used" used car and Aaron had mentioned the certified used car program through Honda. I decided to check some of the CRV's out first before going anywhere else. I test drove one briefly and before I knew it I was signing paperwork! Aaron had laid everything out on the test drive making me aware of all the features along with informing me how good the program was. With the great driving and the great service I had already made up my mind before we got back to the dealership! Every part of the deal went smooth with no issues or complaints. The dealership was clean, informative and most of all friendly! I would recommend Rensselaer Honda to anyone in the market. Aaron's services were greatly appreciated and his friendliness helped sell a Honda!! Thanks again!

andray

Jan 12, 2012

We have always preferred Honda because of their quality and durability, but have not always had good dealer experiences. This time we ventured out of our way to Rensselaer Honda and we are glad we did. The sales associate, Josh Johnson, listened to our needs and recommended several available models. When it came time to buy there was no high pressure and we felt we got a fair price. Our service visits have been pleasant and efficient. We would definitely go there for our next vehicle and recommend it to others.

Bryan Sheehy

Jan 12, 2012

Mark was very friendly, knowledgable and courteous. The overall experience was great. He worked with us regarding trade-in and price of new vehicle. He took the time to explain the new features of our Honda CRV.

anttally

Jan 11, 2012

I would defintely return to Rensselaer Honda for purchase. Our experience was great! Kerry Scanlon made everything so easy. It's not often that you get to say that about a car buying experience!

dogmomNY

Jan 11, 2012

I'd been thinking of getting a new vehicle and happened to stop at the Honda dealer near me. The salesman (Kerry Scanlon) was very personable, answered all of my questions, was NOT pushy. I really liked that Kerry was not "salesy" He didn't try to convince me that one model was better than another or convince me that some features were more important than others. He let ME lead the conversation. I asked him questions, he answered. I basically wanted to know what changes were made from the 2011 to the 2012. Once I knew that, the car sold itself. I never felt SOLD, only serviced. I love that. People love to buy, they HATE to be sold. They GET that at Rensselaer Honda. People LOVE their Honda C-RVs and now I am one of them. We are now a two C-RV family. We love the dealership and love the convenience since it is so near our home. Great service, friendly people, fair pricing. Not sure what else anyone could expect. FABULOUS car. They did everything and in lightning speed. Thanks, Kerry and Glenn!

ginaziggycorr

Jan 11, 2012

Our family was in the market for a new car. We were having our second child and needed a second dependable larger vehicle. We were looking to either buy a pre-owned certified vehicle or lease a new car. Brad was wonderful and patient in trying to locate the perfect vehicle for our needs. I have since recommended him several times to friends and associates. It's not often these days where you find a salesperson that truly cares about what you need out of the vehicle, and I will say he truly does. Kudos to Brad for being a great salesman and wonderful resource. Buying a car can be stressful, I will tell you there was nothing stressful in dealing with Brad. Thank you Brad.

jvautrin

Jan 11, 2012

My daughter convinced me to switch to Honda. She told me to only speak with Mike and I was very pleased with the great service he gave me!

motherdearest36

Jan 11, 2012

I have to say that I am a repeat customer of Rensselaer Honda. The first time I bought a used 1997 Honda Accord there 3 yrs ago and I loved it. Even though it was a great car, I recently returned to trade it in and leased a 2012 Honda Civic. I worked with the same salesman, Mike Williams, both times, who couldn't be nicer and more laid back. I can't say enough about his friendly personality, his honesty, and helpfulness. He listened to me and helped me get a great deal on my trade in. Everyone at the dealership is friendly and you can tell they love their jobs and the Honda product. As soon as you walk in someone greets you with a smile. I have been to other dealerships and Rensselaer Honda truly does not feel like a business. The people there make you feel like you belong and can stay as long as you want. Everyone works together and are not pushy at all. Mike is an extremely patient person and took the time to discuss all my options. We walked around the lot comparing used cars before I decided on a lease. They have a great selection of reasonably priced vehicles. I couldn't be happier with Rensselaer Honda and intend to continue to work with them in the future. I tell all my friends about how satisfied I am with Mike and the dealership so that they can go there and have the same great experience I have had. Keep up the good work!

mterrell0803

Jan 11, 2012

Was the greatest experience I ever had at a dealership, Mike was friendly and very enthusiastic. My first Honda purchase and guaranteed wont be my last. I would recommend this place to all my friends and family.

shawnm0719

Jan 11, 2012

This was my second Honda vehicle purchase and my first visit to Rensselaer Honda. My experience was incredible! I was greeted soon after entering the front door by my sales associate Aaron Minnick. Aaron walked my wife and I through the many different options available to us and then helped narrow down what would work best for my families needs. Aaron made the price negotiation seem simple. We consider Aaron to not only be one of the best sales associates we have ever met but now a family friend as well. I would recommend Renssealer Honda and Aaron Minnick to anyone that needs a vehicle and not the hassle of the large car store experience. Thank you Aaron, we love our 2012 Honda Odyssey!Sincerely, The Moran Family

aggies

Jan 10, 2012

I bought a 2007 CRV at Rensselaer Honda. Even thought it would have lasted alot longer, I got a great deal on a 2011 CRV. Mark Rizzo was great to deal with. He took his time explaining the different models and showed me what was available. When I decided what model and color I wanted, he was able to satisfy that. I would recommend Rensselaer Honda and Mark Rizzo to anyone. Extremely satisfied.

bwanek

Jan 10, 2012

Can't say enough about my positive experience with Rensselaer Honda.Very satisfied with Mr. Cronin and Mr. Hellen. Very professional and accommodating sales representatives. Look forward to doing future business with Rensselaer Honda. Great doing business with them.

melissa711

Jan 10, 2012

After searching for a new car after mine was recalled and condemned, I ended up at Rensselaer Honda where I finally found the car I was looking for. I walked in knowing exactly what I wanted, and knowing it was going to be a long shot price wise, however after negotiating Brad was able to make it work for me, and I could not be happier! Brad was friendly, helpful, knowledgable, and took the time to explain every last detail about the Honda Pilot I purchased. He was never pushy, listened, and made me feel great about my purchase. I will definitely recommend him to anyone interested in purchasing new vehicle. Awesome service!!!

pologaan

Jan 10, 2012

I was in the market for a certified used vehicle, I had been to 2 other Honda dealerships prior to Rensselaer Honda. From the moment I walked in the door my experience with the staff at Rensselaer Honda and especially with Mark Rizzo was fantastic. Mark listened to what wanted in a new car, found the vehicle right for me and made the entire process easy from start to finish.

scromme

Jan 10, 2012

They were really easy to work with and made the whole experience fun and simple. This was my first new car purchase and they made me feel comfortable and secure. I would go there again and also refer them. Thanks for the awesome car!

Tammie Collins

Jan 10, 2012

Somer is always friendly and helpful. I just recently purchased my 4th vehicle from her. I would reccomend Rensselaer Honda to anyone, their Sales and Service team are GREAT!

twosscott

Jan 10, 2012

I shopped around for a Honda Pilot for a while, and when I worked with Josh I found a new reason to appreciate his role as a salesman. By no means was the negotiation easy, but Josh made it rewarding. At the end, I believe we both walked away with a great deal. From my perspective, the price paid for the high quality product purchased made sense. Josh was knowledgeable and was extremely respectful.

dmbao

Jan 9, 2012

Very friendly and helpful. Made to feel at ease. Knowledgeable about product. An enjoyable experience and no pressure. Used Car manager was out and is supposed to follow up today.

JimNash3rd

Jan 9, 2012

We were interested in getting another Honda and trading our 2010 in for a 2012..We met Mark Rizzo and were immediately impressed with his helpfulness and his ability to understand our needs. With his direction, we felt that we had gotten the deal we wanted. We were completely satisfied with our experience and feel that Mark has become a friend. We will return to Rensselaer Honda when we are ready for another new car. Of course, the Honda CVR is a great car, also.

nysleh

Jan 9, 2012

Josh was easy to work with, showed us the car we wanted, and allowed us to take an extensive test drive. We were pleased with his help. I am a repeat customer of Rensselaer Honda.

phenchey

Jan 9, 2012

Anna was very personable as well as knowledgeable. Convinced this Mazda owner to purchase a Honda Accord! The entire auto purchasing experience was efficient and "painless." The car was ready for pick up in a very short time. Will certainly recommend this dealership to friends and family! Sincerely, Karen henchey

slcmph

Jan 9, 2012

Mark was great to work with. We had the car that we wanted to look at in mind, but he made it easy for us to make the purchase at a price we could afford. Because of his great attitude and friendliness we bought our car from Rennselaer Honda, even though it was our first stop and we had a lot of other cars to look at other dealerships. We are very pleased with our experience and we will definitely be recommending Rensselaer Honda and Mark Rizzo to our friends and family who are looking into buying a Honda.

SLD1207

Jan 9, 2012

I went to Rensselaer Honda very unsure of what I was looking for. I had a fifteen year old Honda Civic that still ran great and was looking for something comparable to what I had... but much newer. I was also unsure as to whether I should buy or lease. Brad was able to answer all of my questions with ease, and most importantly with expertise. He was very understanding to my needs, and worked hard to get me the best deal possible, without any pressure on me. I was very satisfied with his customer service, and continue to be satisfied with my new and improved Honda Civic. As a Honda customer, I will definately make my next purchase at Rendsselaer Honda, and highly recommend Brad as a sales associate.

alphanumeric1

Jan 8, 2012

I needed a new car and I had a 13 year old Honda Accord to trade in. In tested Nissan, Ford and Toyota. None felt as good as the new Honda Accords. Jim Cronin helped me with all my questions and put together a great deal. Rensselaer Honda and Jim helped me make up my mind. I bought a new Accord from them! Best car I ever owned.

amp2211

Jan 8, 2012

My experience with Rensselaer Honda was very positive. Brad Cittadino was extremely helpful and patient in helping me choose my new accord. He answered all my questions and was very knowledgable on the product. He took the time to explain and show me all the options my new car had to offer, I would recommend Brad and Rensselaer Honda to all friends and family.

CTWilliams

Jan 7, 2012

Jeremy was very helpful with our purchase of a 2012 Honda LXP. He is very knowledgeable about the Honda products and was able to answer any and all questions that we had. It was a very pleasant experience dealing with Jeremy. We are very happy with our new car and we were very satisified working with Jeremy and Rensselaer Honda. We would highly recommend working with Jeremy for the purchase of a vehicle.

Erixwag

Jan 7, 2012

Mike was so great to work with!! I bought 2 new car from him in the last year!! Thanks!! He made buying a new car so easy!!Eric

Kristan Victoria

Jan 7, 2012

Mike was extremely helpful in helping us to find our new van. This was our first time to look at Hondas and we LOVE our van. We will definitely come back for our next one: the price, the service, the van - it is the complete package.

kvroman

Jan 7, 2012

My husband and I just bought a 2009 CR-V from Mike and are very pleased with the vehicle, as well as the whole buying experience. From finding the right model to taking delivery the next day, Mike was knowledgeable and professional - never pushy; and we left feeling confident that we paid a fair price. Everyone at the dealership was friendly and helpful and we would highly recommend them. Thank you for making a major purchase such a positive experience.

Patty rus

Jan 7, 2012

Mike marquette went out of his way to assist in the purchase of a honda pilot. He was very professional and friendly. Thanks for your help. Patty

phenchey

Jan 7, 2012

purchased and picked up 2 new cars in 2 days best car buying experience in 42 years of driving no pressure to purchase but mazda driving wife switched to honda, after purchase instalation of remote starter done in timely manner

TomandCarole

Jan 7, 2012

Anna was well prepared and professional when we returned on the second day to test drive some cars. My wife and I felt Anna gave complete and accurate responses to our questions . We are very pleased with the 2010 Accord we purchased and with the sales experience we had with Anna Puzier.

njacq89

Jan 6, 2012

I started my new car hunt in September 2010 and was accomidated very well with the 2010 honda civic. Brad was very patient with me and did not pressure me into purchasing anything i was not comforatable with, which is hard to find when it comes to car dealers. I made out great, they even took the time to travel to Kingston to get me my first choice in color! Sadly i then totalled my car just recently, but i was not at fault, and i went right back to Brad. I explained to him what happened, he had me come in and start the process all over again. Within days my new car, a 2012 honda civic, was in the lot just waiting for me to come pick it up! I love Honda's, excepially the Civic's, and will most likely own one forever and after all I've been through with Brad at Rensselar Honda I can trust that the service will be superb!

bisio

Dec 21, 2011

I would recommend Mark Rizzo to anyone looking to purchase a car in the Capitol Region. He is easy to work with, extremely honest and conveys the integrity needed with ay major purchase.

czrt1

Dec 21, 2011

Josh is a very professional sales person. He knows his Hondas and all their options. He sells you what you want. I leased a accord ex for 36 months and left Rensselaer Honda very satisfied.

No Nicknames

Jun 5, 2011

Buying a used vehicle at Rensslaer Honda was a great experience. The sales person was attentive and the sales and finance managers made all the details work out.

bradio58

Apr 3, 2010

This is the second time that I purchased from Rensselaer Honda in the last 4 years. Both purchases were a pleasure. The staff was helpful and friendly. They sold their product without being aggressive, and seemed to really care about making the customer happy. And most importantly, their pricing was very competitive. They also offered a very fair price for my trade-in.We purchased another vehicle from a different local Honda dealer in between these two cars(LIA Honda) because LIA happened to be the only local dealer that had the car that I wanted. That was a very dissapointing experience, and I would never recommend them.