Used Cars for Sale at Risen Auto in Rome, NY

Michael “Stilts” DEntrone

Feb 24, 2021

The owner and his staff are very nice and upfront about any issues they find about any of their vehicles. They got the issue I found out on the vehicle fixed and back to me the same day. Very satisfied with this used car dealer.

shannon scream

Jan 26, 2021

just wanna give a quick message of my experience with risen i did a trade in that was very smooth traded in and had my new vehicle same day there were a few issues that were not found right away after the snow hit with the fwd i was past my 30 days they probably didn't have to do anything they fixed everything that was wrong that was a concern even offered my lunch :) why i waited for it to be fixed I'm very happy with the outcome of my business with them i feel they really did try to help in all situations and will return to business if i ever needed another vehicle thank you to mike and the risen team.

Melanie Williamson

Nov 16, 2020

If I could give this place a million negative star I would! He took my down payment of 300 for a Jeep that I NEVER saw. Yes my own fault, it looked good in pictures. The day I got it, the abs, the 4wd, the traction control light, tire light, change oil light, and now the check engine light came on. He had the Jeep for over a week and it isn’t right. Since Before I had the Jeep he has been trying to get me to take my money back. I have asked him to correct it and he says to bring back to him. I would rather my own mechanic look at it due to it not being right from his. He REFUSES to allow that. I have almost been in two accidents in less than a month due to his so called mechanic working on the brakes. So... DO NOT BUY FROM HERE!!! EDIT: once he saw this review he made it so I can no longer communicate with him.

William Deyo

Nov 25, 2020

Very nice people to buy from. Most honest dealer I have dealt with ever. Quick and fast service.

Emily DeAngelo

Apr 15, 2020

seeing they managed to get the review I posted deleted I will post again. Bought a dodge truck from here. The day after I got it and the day after it was inspected find that the tie rod is completely shot. You could take the wheel and move it without even trying. Find coolant leaking trace it back to the radiator. Call mike to have it fixed. Bring it to get fixed have the appointment at 10am. Call at 4 to see how it was coming. They haven’t even touched it. They did fix the tie rod, however the radiator they did not. I was told that it was just a hose and that they replaced it (wrong hose i had to replace it myself). Two days after it was ‘fixed’ the radiator was still leaking. Bring it back again. This time my husband showed them exactly where it is leaking and it was out of the radiator. The ‘mechanic’ that they had working told him well just loosen the radiator cap and it won’t leak because it won’t build pressure. They ordered the radiator we put it in ourselves because they have no certification saying that they are a NYS repair shop. Had the truck for a month now. Go to install running boards on it today. Find that the body mount, cab mount assembly is completely and totally rusted out. Wouldn’t recommend buying anything from here.