Used Cars for Sale at Riverside Chrysler Jeep Dodge Ram in New Bern, NC

Vanessa Kelley

Sep 10, 2021

I purchased a 2017 Grand Cherokee last week and my salesman was Will who was very friendly and informative. My check engine light came on after 5 days of owning the vehicle and I emailed them and the response took less than 5 minutes! They talked to Will who had me bring it in and the service techs diagnosed and fixed a very small problem and it is good as new! Thank you all for your caring and prompt replies and customer service!

Terri Baish

Aug 7, 2021

Extremely wonderful car buying experience! Our sales rep Aaron "Will" Williams helped us get into our dream suv, a brand new Jeep Grand Cherokee Laredo. Will was so kind and very knowledgeable on all the vehicles we were interested in. The entire staff was very polite and made us feel welcomed!! We will definitely continue business and refer friends!!

Leighann Waterman

Sep 9, 2021

Bought a van in June 2021 in which we noticed that the handle on inside was broke. Came back and showed to the sales man Daniel he claimed he was gonna have it ordered and call us back. Never heard anything gave it another month called again and still nothing. Called 3 weeks ago to speak with the sales manager about following up he claimed he was checking with Daniel and would call back. Still no call back from either person and no part. This is ridiculous and horrible customer service. I would not recommend anyone to buy from here and I myself will not buy from this dealership again.

Tod cato

Jan 18, 2021

I recently purchased a Ram 1500 Ecodiesel, used with some factory warranty remaining. I experienced an intermittent coolant leak and provided pictures and the issue was fixed promptly after the part was received. The next problem was with the infotainment system not recognizing or charging my phone. This required two separate trips to the dealership. They stuck with it, found the problem, and corrected it.

Scott Theakston

Aug 7, 2021

I cant say enough about Will Williams and our buying experience. No games, no pressure, willing to go the extra mile for you.. knowledgeable of his product, personable and professional.. if your in the Market do yourself a favor and see Will!!