new to Waycross, GA

19 de sep. de 2016

After locating a used truck on cars.com, we communicated only via email with Lyn Wooten. He answered our many questions in frequent emails. Our work schedules didn't allow for a weekend visit to test drive, so we decided to drive to Waycross on Sunday and go to the dealership on Monday morning. Knowing our plans, Lyn offered a recommendation for a local hotel even though we hadn't even thought that far in advance. We found our reception there, in fact from the whole town, exceptional. The dealership guided us comfortably, patiently and professionally through the process. We always had the option of walking away, but instead, we drove home that day with our new (used) truck!

Tonya210

23 de jul. de 2016

I have to say...after researching and looking all over for just the right truck, we were truly blessed to be led to Robert at Robbie Roberson Ford Inc. in Waycross Ga....Not only did we get the best deal ever, salesman Robert Dowling was truly honest, helpful and extremely knowledgable about all aspects of the vehicles , and most importantly made us feel comfortable during the process of the purchase. Thanks so much Robert and to all employees at Robbie Roberson Ford! You just got yourselves repeat customers!

TRCarterf150

23 de jul. de 2016

Felt very comfortable from the moment we pulled up. I was still in search mode and was not planning to actually purchase yet. But the friendliness of the entire sales team and the very attractive prices, let me know this was the place I wanted to have my business!

Johnathan McKinney

15 de mar. de 2016

Just not happy overall with none of the service that I have received

Roger and Linda Hauka

8 de nov. de 2015

Last spring we were on a driving vacation through Beautiful Georgia. The Air cond Clutch started to go as we pulled into Waycross. It was late on a Saturday with the employees soon to go home. Steve Wood, at that time the wholesale manager took the time to diagnose my problem (in the absence of a service mechanic) then he and the very helpful parts manager ordered in the parts for install the next working day. He even went so far as to recommend an alternative repair shop if we really needed to leave right away. We chose to stay in Waycross. Steve even checked in on us at our motel during the weekend to ensure all was well with our visit. Try getting that service elsewhere. The part was installed first thing and we were on our way. I checked at home and we were charged far less than I normally could get the work and part for. As out-of-towners, they could have charged me anything and I would have had no recourse but to pay. It's been nearly a year and the work is standing up great. My thanks to Robbie Roberson for employing people of this quality. I am 67 years old and have never experienced this level of service and professionalism before. You're not paying these guys enough Robbie. Wish I lived closer.

FordShopper

1 de jul. de 2014

The buying process was an enjoyable experience. Mr. Dowling and Ms. Lloyd explained all the details of the sale, was able to answer all my questions, and provide me with the service that I would say is outstanding. I recommend that if you are in the general area, I would use Robbie Roberson Ford as your dealer.

Happy In Waycross

24 de jun. de 2014

I just bought my third vehicle from Lyn Wooten and have always had a great experience. All the folks there are nice and easy to get along with. I sent my sister-in-law to them and she bought an Explorer and loves it! Keep up the good work!

Disappointed.

24 de ago. de 2013

I located a used vehicle on site. I emailed dealer and did not get a reply. I called and finally got a response. I the called a second time to get more information, but that call was not returned. it soon became apparent the dealer was not interested in my business. Very strange.

Seeking Reputable Dealership

13 de ago. de 2013

We visited Robbie Roberson Ford to look at a used 2002 BMW 325CI that was advertised as being sold by the dealership. We met with Ron Davis, Robbie Robertson Sales Manager, who was very personable and allowed us to test drive the vehicle. While Mr. Davis told us early on the that the vehicle was being used by his wife, he did not disclose until much later that he was selling it as a his rather than the dealership's. More troublesome, Mr. Davis strongly objected to the vehicle being reviewed by an independent mechanic with such stories as what happens if you steal the car. We offered to leave our 2010 Buick Enclave (twice the value of his BMW) and Mr. Davis would not permit this car to be examined by an independent mechanic. That concluded our interest in the vehicle. BUYERS BEWARE!

Landa

16 de nov. de 2011

I went in to get an oil change and while I was there I walked around and Jimmy Hall showed me some cars on the lot. I told him that I would surely recommend him on my next purchase.