Used Cars for Sale at Rock Motorcars LLC in Hudson, OH

Kristen Kalinowski

Jul 29, 2021

Unprofessional! I stopped to look at a 2013 Expedition that Jed told me had new tires and brakes. It was listed for $9999.00 and he told me he'd take $300 off the price. After the test drive my husband told him the vehicle was pulsing when braking so he said he'd have his mechanic look at it int he morning. The next morning he called me and said, "your husband was correct, it was the brakes. We replaced the rotors and pads on the rear." We went back later that day, drove the vehicle again, and the pulsing was gone. We did notice that the wheel was black and when I mentioned it to Jed he said they had to use a torch to get the lug nuts off and it burned the wheel. I asked him if he'd consider a lower price since we would need to buy a new wheel. He said no and then proceeded to say, "I put $700.00 into that car today. You changed your mind, I changed mine so I'm not giving you the $300 off either, in fact, I'm not going to sell you the car. Give me the keys." We assumed since he told us it had new brakes and it didn't that he should have fixed them so we couldn't understand why that was our problem?!?! We were completely caught off guard at his unprofessional behavior so we left immediately. Checked the listing the next day and he raised the price another $1000.00. I should have listened to the other reviews that said he treated customers poorly. Buyer Beware!

Allyson Tays

Jun 8, 2021

Just bought a van from Rock Motorcars and would 100% recommend them. Ryan was not pushy and went above and beyond to assist in the sale. Mike was excellent in getting us set up to get on the road. Price was fair, service was excellent and any issues both Ryan and Mike were eager to help. We shopped around for weeks and drove 3 hours from Michigan and we are glad we did. We can’t wait to explore and camp in our new van! Thanks guys! Rebecca and Allyson (and Goose the Boston Terrier)

Maureen Fitzgerald

Jun 29, 2021

Had a horrible experience. My husband was trying to go over the things that were wrong with the vehicle. Owner refused to listen and swore at my husband and told him to leave. Bad business practice. We drove 4 1/2 hours on his word that nothing was leaking and low and behold the oil was leaking and it had low oil pressure. The photos benefited him, there were cracks in the plastic on the interior. You expect for $29,000 you would get better. He did give us $100 for our gas but this is before he started using the f word. Poor customer relations.

Brant Smith

Oct 17, 2020

Easy Transaction, fair price, for company work van. Good inventory, and better than average quality vehicles for the most part. Like any/all used vehicles problems could exist w vehicles, but the selection and overall condition they had on hand was good. nothing particularly excellent about the condition the vehicle was delivered in (we performed some minor maintenance, all fluids, upon taking receipt) but the price vs condition - the value, is there. Enjoyed working with a local business and owner operator.

Mackenzie Biskup

Apr 30, 2020

My Husband was sold a truck a few years back that was wrecked & rolled into an embankment. This dealer did not think to mention it to him or give him the proper car fax papers with ALL of the information on them. He went to trade his truck in, and we found out from ANOTHER DEALERSHIP THAT IT WAS DAMN NEAR TOTALED! Highly do not recommend these guys unless you want to be lied to.