Used Cars for Sale at Ron Bouchards Kia in Lancaster, MA

Satisfied Kia leasee

Sep 30, 2016

I had been searching for an SUV to replace one I had coming off lease. The sales team at Bouchard Kia really took the time to understand my needs and find the right vehicle to meet those needs. I made several trips to the dealership and they showed great patience and worked within my timeframe not theirs. I would highly suggest visiting this dealership if you are in the market for a vehicle.

samantha.coyle

Sep 21, 2016

amanda gumtow was very pleasent an helpful she worked with me to get the car i wanted an the things i wanted it with. it was the easiest car buyin experience i have ever had. she never once try over selling me but listened to me as well i never once felt like i was having my time wasted i was in an out within a few hours an drove the car home the same day i would recommend amanda an this dealership to anyone that i hear is looking for a new or used car. thank you again for making this stress free

SEWINBOBBI

Sep 21, 2016

I was so happy with Amanda , she was a peach, so helpful, offered me many cars, and made sure, I was happy with the car I bought. I love, love my new Kia, Sportage! I can see well with the seat that moves up and close. It rides better then any car. I'm so happy, and it was all because Amanda really listened to what I wanted and needed. Big thank you to her!!!

Chris Sullivan

Sep 11, 2016

From beginning to end Franklyn Brown did a great job. Simple and easy process. Love my new Sorento. Will be back again in the future,

Mandy V

Sep 6, 2016

Nine years ago I bought a car from Ron Bouchers without any hassles. So I knew where to go when I wanted another Nissan Murano. I walked in with a quote from another dealer and ended up with a better deal. Thanks Frank. I love my new 2016 Murano. Also thanks to the young man who helped with my questions and my sticker.

NewKia2017

Sep 5, 2016

I recently moved from out of state to Massachussetts. My lease was up on my 2013 optima, which I loved. Rather than drive 5 hrs back to NY to return my car, I went to Bouchards Kia. There I met Nicole Brown. She was very courteous, kind & helpful. I decided to lease the sportage. She knew everything about the car, explaining all its features. She even offered her cell number in case I had any questions. Nicole was a salesperson, but more so a friend helping me.

Newride16

Aug 25, 2016

All around exceptional experience! Thank you Amanda Gumtow for making this so easy!!! No pressure, answered all my questions and I had the car when they said I would.I will definitely recommend Ron Bouchard's Kia to my family & friends.

KCoy1

Aug 22, 2016

First let me say this dealership had a lot of friendly, not scary-hunt-you-down-in-a-stalker-fashion-to-by-a-car way. Most of the people I came into contact with have been helpful, even if they couldn't help me directly, they led me to where I needed to be. I met Amanda and she amazingly saw me through this whole process. Buying a car, with recovering credit is difficult. I trusted Amanda because whenever she told me something, she either made it happen or helped make it happen. I appreciate the professional, efficient and friendly manner from Amanda and the Ron Bouchard family. This car is Great!!

Doug

Aug 17, 2016

We their looking for used car.felt like I got the same Service as if I was buying new. Car delivered in clean condition,experience was excellent from service,sales and Finance. My sales rep. Was Amanda Gumtow.Thanks

Jeanne and Paul Vennard - Shirley, MA

Aug 3, 2016

I just bought my new Kia Soul. What an amazing experience. Jacob Walker was patient, informative and made me feel like I was his top priority. I would recommend Ron Bouchard's for your next car buying experience. Ask for Jake!!!! The BEST car buying experience I've EVER had!!! Thank you Jake.

Sorento2016

Jul 19, 2016

Amanda Gumtow was our sales person, & she was excellent! I was interested in the Kia Sorento, went for a test drive with Amanda and she gave me helpful info. about the vehicle. She introduced me to the finance person, Bob who was very friendly and funny. I sat with him & shortly after was approved. I picked up the Kia the next day and Amanda was quick to get new plates & have it registered. It was a no stress, pleasant experience thanks to Amanda and Bob!

Domenic Marcantonio

Jul 18, 2016

One very smart lady. such a great person to have to help people looking for a car. my next car i will only buy through the best sales person ever Amanda Gumtow

tgcross

Jul 15, 2016

I was comparing 2016 sub-compacts and had narrowed it down to another Ford Fiesta or a Kia Soul. Jake Walker and Jessica Connors at Ron Bouchard's Kia Motors made the choice easy. Jessica responded quickly to my internet query and offered an attractive deal. Jake was extremely knowledgeable about the Soul, was friendly and down-to-earth, with no pressure to decide that night. We closed the deal next day with a great offer on a car I love. My experience with every employee at Ron Bouchard's Kia was pleasant and positive. They lived up to every promise made and were completely professional at all times. I recommend a Kia Soul and Ron Bouchard's Kia dealership to anyone in the market for a new car at a reasonable price!

Ahappycustomer

Jul 14, 2016

After reading Consumer Reports my husband I decided to look at the Kia Sportage SX. We were greeted by Christian Smith who was friendly, professional, knowledgeable and helpful. After our purchase Christian spent time with us making certain we were comfortable with the vehicle's features. We were not pressured or rushed in our decision!!!! Once we decided on the vehicle Bob Miller helped us with finance options. He was outstanding and answered all questions pertinent to our concerns. If you are in the market for a car, stop by and talk to Christian Smith!!! A very happy customer!!!!

Alexamadon123

Jun 20, 2016

Very well all around! I would recommend them to anyone! Amanda was very friendly, and helpful!

LadyD

Jun 17, 2016

We were looking to trade my 2013 Honda for an SUV and decided to try the Kia Sorento. The moment we drove it we knew it was what we wanted. Our salesman Jacob Walker was extremely helpful and informative, spending a great deal of time going over the vehicle. He was very helpful and polite and patient, we did not feel pressured or rushed in our decision making. He and his manager Bob worked with us through the financial end of it in the same manner, making it a very pleasant experience all around. We are very happy with our Sorento!

Pamsteveb

Jun 9, 2016

I went to Ron Bouchard's to look for a new car and found exactly what I wanted and the sales representative was very professional very helpful and went above and beyond to make me feel comfortable and to help me out her name is Amanda Gumtow. I would recommend Amanda to anyone I knew looking for a car.

Happy Customer

May 21, 2016

I needed to have some minor recall matters attended to and checked reviews for Kia dealers...Ron Bouchard's was the best and I traveled over an hour to get there...very impressed with the personnel and the service I received...and they even went above and beyond what I expected! I will gladly go back if I need service or when it is time to buy a new Kia!

Rutland Los

May 21, 2016

Christian was a pleasure to deal with. No high pressure and he was very knowledgeable. He helped me make a great decision on the car for my daughter. The car was great value for the money. The only down side is that it was owned by a smoker but the dealer will detail it and change the air filter which should help.

Brittneymarie27

May 19, 2016

She was extremely helpful in finding the right car for me. She worked with me for over a week to help me find a vehicle. I recommend working with her to find your next vehicle. It is a great dealership. My mother has also bought many vehicles from them and hasnt had anything less than amazing customer service. Id give a raise if it was up to me!

Beverly

May 13, 2016

The dealership worked with me to get the car I wanted at the price I was willing to pay. It took some negotiation but they really wanted my business so they went the extra mile to get it. Amanda was very knowledgeable about the products and took all my needs into consideration when recommending a new vehicle.

Ellen Ford

May 8, 2016

I dealt with Gina Selak who worked with me to see that I got what I was looking for in a car. She really listened and helped me find exactly what I needed. I felt the price was fair, and there was no hard sell or pressure to buy, which made the experience all the more pleasant. Everyone I dealt with was friendly and helpful.

Tpineau93

Apr 26, 2016

I just recently bought a car from Stephen Sanchez, and the experience was a pleasure from test driving a few vehicles to picking the one that I wanted. Not once did I feel pressured to buy any of the vehicles and it was stressed on many occasions that I should go with the vehicle I wanted. He even went as far as to buy me a water while I waited for paper work, and helping me with everything from start to the end. All and all I had an excellent experience from the sales rep to buying the vehicle and would recommend buying a vehicle from not only this dealer but Stephen Sanchez as well.

Chrissy

Apr 18, 2016

Just bought a 2013 Nissan Pathfinder that I absolutely love! Ian and Sabrina were great, trustworthy and got us a great deal on the perfect car for me! They were very accommodating and patient with us while we made our final decisions. We didnt feel like we were being pushed into purchasing anything. I am very happy with our purchase and I highly recommend using this dealership!!

bpchasse

Apr 15, 2016

After "building" my ideal car on TrueCar, Janine called me and was very friendly. Although this dealer didn't have the exact car I wanted on the lot, Janine informed me that Ron Bouchard's would have no problem locating the exact configuration I was looking for.Janine set up an time for me to come in and meet with the friendliest and most "down to earth" salesperson I've met, Sabrina Ramondelli. Not once did I feel pressured to buy. I spent just about the entire day driving a variety of comparably equipped and priced cars to the Forte5 sx w/ premium tech package I build on TrueCar.I knew this was the dealer I wanted to purchase from the first few minutes I was on the lot (complimentary lifetime powertrain warranty is a bonus). Tim Cronin and Sabrina located the exact car I was looking for (in another state) and had it transferred locally, at no cost to me (I did make a refundable deposit of $1000 which later was treated as a down payment). Furthermore, they even matched the TrueCar price I was quoted!When it came to financing, Tim Barnes and Ian (from Ron Bouchard's Honda finance) answered every question that a first time car buyer could have. I felt fully informed throughout the entire process. And once again, I never felt pressured.

Kthoma14

Apr 14, 2016

From beginning to end my experience with the Kia dealership and the sales associate Stephen Sanchez was more than satisfactory. Stephen Sanchez was more than professional and made me feel very comfortable and insured that I was going to be getting a good deal. From being friendly to answering my every question I was never unsure of my choice to shop at Ron Bouchard's Kia. Every part of the buying process was explained and very simple. I was never at one point stressed or frustrated with the process. I'm in love with my new Kia and recommend Stephen Sanchez and Ron Bouchard's Kia to all of my friends! Thanks guys!

easyrider4

Apr 7, 2016

My salesperson was great. She kept me informed through every step of the process. I would recommend the dealer to prospective car buyer. Good people.

Auger's

Apr 2, 2016

It was a very nice experience working with and purchasing a car with the help of Frank Brown and Gina Selak. They were both wonderful to deal with, very relaxed atmosphere, no pushy sales tactics. We would recommend them to anyone looking to buy a new or used vehicle.

raymond1

Apr 2, 2016

My special thanks to Janine Cosgrave Adams for her perseverance in our communications regarding my questions and inquiries,regarding the Kia Sportage. .. Thank you Tim Barnes for the great job at Negotiating a Fair Trade and selling Price price.

mary barron

Apr 1, 2016

it was a pleasure in dealing with frankie and i would recomend him to anyone who is looking for a new or used car. thank you frankie..

dj4263

Mar 29, 2016

Sabrina was great she made my experience very easy going as well as Gina who by the way made me laugh a few times. thumbs up to the both of them.

Barry Joseph la

Mar 23, 2016

Sabrina was very helpful and all the other people connected to the purchase of my new Kia Sportage .and the dealership is clean and very easy to travel to.

Eve

Mar 15, 2016

On his day off, went in to work, to be there on the day the my car was being delivered. I will never forget that ???? thanks you ????

Alexisdylewicz786

Mar 8, 2016

I recently bought a car from Stephen and I loved the whole experience. He made the whole as process fast and easy as possible and he was very professional and enjoyable to talk to. I think Stephen did an amazing job and I am very pleased to have had a chance to meet him.

Karenb1965

Mar 7, 2016

Thank you Stephen, you were so helpful throughout the car buying experience. I really appreciated the time you took to explain all the technology involved in my new van. Also taking care of my concerns . I LOVE my van!!!!!!! Thanks again

Chris1973

Mar 4, 2016

Great place to do business with. Everyone was helpful. And Frank Brown my salesman was also great would definitely go back to him if I was need to get another car. Loving my kia sportage. Thanks again, Christine Casasanto

mbarth

Feb 26, 2016

All I can say is WOW! We used Truecar to price our 2016 Kia Sedona SX with Tech Package, and we dealt with Gina and also with Tom Corbin. Both were awesome and totally honored the price, even though no other dealer would even talk to us at the price Truecar said we should pay. We saved about $1500 over the other dealers. To me, it's all about the bottom line (price) and I don't really care about service and big screen TV in the waiting area and all of that crap. Their price was way LOWER than other Kia dealers. Thanks!

aj

Feb 24, 2016

I have been driving Toyota 4-Runners since 1985, and it was time to leave the brand...looked at several vehicles, but really immediately liked the Kia Sorrento. I had the good fortune to me Gina Selak, and truly just had fun transacting a deal! She was knowledgeable, professional, very authentic, and very transparent about pricing, trade-in $$, and worked with me/my budget. Gina and her team of Tims'", really made the entire experience a pleasure and I will recommend Gina and this dealership to anyone who might ask me...I have seen other reviews that say buying at this dealership was the best experience ever. I whole heartedly concur!Thanks Gina, Tim & Tim!

Maureen23

Feb 12, 2016

I honestly can't say enough good things about my experience at Kia in Lancaster dealership. I have driven a pick up for over 20 years and wanted to move to an SUV. I came in with my excel spread sheet of 8 vehicles I wanted to drive and not all of them were from this dealership. Afterr scaring away one salesman from next door out came Gina. I took 3 test drives, sat in 2 other vehicles and Gina was well aware I had to visit other dealerships. Regardless, she was attentive, friendly, knowledgeable about every aspect about buying and leasing a vehicle... Gina was just what I needed. Long story short...I fell in love with the Kia Sorento and Gina met my price and made it happen! Thank you Gina....Best dealership ever!!!

Kimdoiron8

Jan 23, 2016

By far the best dealer I have dealt with. Friendly, not pushy, great prices. O actually bought two vehicles from them in one week, literally walkednim said what I wanted and the next day it was ready!!!

pjl1950

Jan 8, 2016

On our way back from a weekend in Maine we decided to stop ar Ron Bouchard's Kia to look at a soul.Gina Selak was the most knowledgeable professional sales person we have delt with. Thanks to Gina and Tim Cronin we were able to drive home a 2016 Kia Soul

Canscan

Dec 30, 2015

Working with Gina was great, leasing my new Kia Sorento was the best car buying experience that I have had, and a big reason why was because of Gina. I have already been telling family members that if they are looking for a new car to go see Gina!

Kerry29

Dec 29, 2015

Gina was great to work with and helped me find the right car for me. She took the time to show me several options and explained everything to me as we looked at different options.

Welder25

Dec 23, 2015

This was our third vehicle from Ron Buochards.Working with Gina Selek was a great experience , would recommend any to go there to buy a carVery friendly , no pressure ,

Bob Tremblay

Dec 22, 2015

It was great working with Gina Selak and the rest of the staff at Ron Bouchard's KIA. They were very professional and the buying process was very easy. I would recommend them to anyone looking for a great car buying experience.

KWH

Dec 15, 2015

We recently bought a KIA Soul from Frank Brown. They had the model, color and options I was looking for and the price agreed upon was reasonable. Frank was very pleasant and comfortable to work with.I would return to and recommend both the dealership and Frank Brown.

schwitzie

Dec 15, 2015

We are new to Ron Bouchards and I have a feeling a lasting relationship has been formed. Frank Brown was a great salesman. No pressure and both my husband and myself were able to drive several cars without any pressure or pushiness. Frank was lighthearted, and knowledgeable about the vehicles and it was easy for us to make a decision to purchase a 2016 Kia Sportage. The other staff we dealt with, Tim and Mackenzie were a pleasure to deal with as well. I love the car and hope that any future service will be as seamless as the purchase. We would definitely recommend Ron Bouchards. Thank you and our sincerest condolences to both Bouchard families, personal and professional.

Brenda D the Dog Lover

Dec 8, 2015

It took me two years to figure out what I wanted for a new vehicle. It was time to trade in the Ford Ranger and replacing that with another one wasn't an option (that was my 3rd one) since they stopped making them. When I randomly cruised the row of dealerships one Sunday Morning on Rt. 70 and came to the 2016 Kia Sportages, I knew I found the car I wanted. I came across Jeff in the lot and he was there to help. Jeff was very personable and a low pressure easy going Sales Rep to work with. I had a great experience at Ron Bouchard's Kia because of him. I drove my car home Two days later.

twetybird91

Dec 8, 2015

Went in to look at a used car because my car had finally died. Walked in under the impression that used was my only option because of my work commute. Gina was very friendly to both myself and my mother. We went over what I was looking to get and my budget. She discussed with me that a lease was still an option even with my long commute. I like my car and I will be coming back to Gina for my next car.

Jackie

Dec 7, 2015

My husband and I stopped by just to look at the AWD vehicles to see what our options were. After walking around the lot a bit, we went to the show room where Jeff greeted us. After some great "get to know you" conversation, we told Jeff what we where looking for and what we saw on the lot that might fit the bill. He listened to what we had to say and then took the time to make sure he understood what our "have to haves" were. He then took us for a test drive in what is now my new 2015 Kia Sportage. The whole process went Great, and my husband was particular impressed that the finance guy (who's name escapes me at the moment) came back with an additional $400.00 towards our purchase in recognition of his military service.

granny

Dec 3, 2015

I stopped at Ron Bouchard's after looking into the Kia Soul - something I had wanted to try in the past, but there was no dealer near me. I was greeted by Franklyn Brown who thoroughly discerned my needs, concerns, and past experiences. He was so pleasant, knowledgeable, efficient and courteous. Even as I was ready to drive away in my 2013 Kia, Frank found things to share with me about the vehicle. He also assured me that Ron Bouchard's stands ready to work with me should any problems arise. Other employees (and even another customer) were so helpful as well. Overall, a great experience!

4 Orr

Dec 2, 2015

I worked with Gina Selak purchasing my new Sportage. After looking at a couple other brands and not enjoying the service I decided to visit Ron Bouchards. They have always been easy to work with and Gina was the same. I found her to be honest, attentive, professional and the process was quick. Everyone in the dealership was very helpful! Best experience buying a car ever!

Neil

Nov 14, 2015

My wife and I purchased a 2016 Kia Sorento from Ron Bouchards Kia dealership. We dealt whith Sales rep Gina Selak. She was really great to deal with and very knowlagable about the vehicles .we were interested in. purchasing. To date this has been the best sales and purchase experience we have had. Gina followed through with everything she said she would do unlike many other dealerships in the past. We would recommend In dealing with Gina Selak regarding your next vehicle. Purchase. We love our Kia Sorento and we didn't buy the last one, they have more Thanks Gina '-)

DeniseM

Nov 3, 2015

I recently purchased a 2013 Honda Accord, after being in an accident that totaled my car. I never thought I'd be buying a car this year. I met Jeff Duenas, and I took the Honda Accord for a test drive. I loved it, and the price was very reasonable. I was told I would be able to pick up the car in 2 days. However, the rental car I was using from the accident had to be returned the next day. Jeff went above and beyond to get the car all registered, new plates, and ready the next day. I can't thank him enough for his hard work.I will not hesitate to buy another car from Ron Bouchards. Everyone was courteous and helpful.

MARLO

Nov 1, 2015

We have been Ron Bouchard customers for many, many years. The reasons are many. Besides a great variety of products to choose from, great prices, and great service, the PERSONAL touch offered is second to none, On our most recent visit, we dealt with Gina Selak. After going over our "want list",she went to work. In about a week's time, we had our new 2016 Kia Sorento-registered, inspected and ready to go. In our world of non-personal automation by the "big corporations", it is a wonderful experience to be treated like we matter and are important. Gina provided us with that feeling and guaranteed that we will return in the future.Marge & Lou

Wendy

Oct 31, 2015

From beginning to end this was the best experience I have had buying a car. Jeff Duenas was friendly and helpful without being pushy. He answered all my questions and helped to get the purchase down to a price I could afford. A few days later I went back with a question and once again he was attentive and helpful and took great care of me. I highly recommend Ron Bouchard's (my 3rd purchase with them) and Jeff Duenas as a sales rep.

Debby H.

Oct 26, 2015

I had an amazing buying experience in all my 45 years of buying cars. I am originally from Oklahoma and we buy car different. I bought my first car here at Ron Bouchard's on Oct.12,2915. My sales lady was so kind and all knowing. Her name is Michelle Kennedy and she was fantastic. This experience has made a fan of the Bouchard Family forever. Thank You very much.

Dmertzic

Oct 16, 2015

I was in at 8:00am Saturday morning for a complimentary service and was pacing around the sales room, when a Very young woman greeted me and asked if I needed help. We got to talking and I explained how I had gone to another Kia dealership that had mailed me info and offers that when I went to their location, were OFF the table !!....BUT !! they could do this or that, except keep their word or !! However, Gina at Ron Bouchard Kia....Took the time to explain what( I ) really could do & what she and the dealership would do I went home brought my wife back to see the car and Gina and my wife hit it off, everything was explained again,Gina was simply the best, better than all the rest, better than any other rep. I'd ever worked with. And I'm 61 bought my first brand new car in 1973 So I've been around for awhile bought quite a few cars since..... Ask for Gina you will be glad you did

GushlawKim

Oct 12, 2015

great sales department very attentive but not pushy They were willing to work with me on the price. This is the first time I Have bought a Kia hopefully it will be a good experience

Beachmama

Sep 30, 2015

Frank and Chuck were friendly, considerate and very helpful in getting me into a new car. Their great sense of humor was also very appreciated. If you want to be treated like "family" and not just as a customer pay them a visit.

Kameron34

Sep 17, 2015

The associates working here were great. They really helped me find the right car for me. They were caring, honest and patient. There was no gimmicks or pushy ness. I would reccomend them to anyone out car shopping.

stacy567

Sep 16, 2015

Went in expexting to get pricing only on a new Sorento, and came back in the afternoon to drive home our new 2016 Sorento. No back and forth, just a test drive, returned, and withing 15 minutes had made the deal at what I wanted to pay , and for more car than I had originally requested.

Leger0914

Sep 8, 2015

My husband and I had a wonderful time test driving new cars. There were plenty of options for new and used cars/vans/suvs. Our saleslady, Gina was great. She was patient, helpful, and understanding for all of the needs we had. She made buying a new car fun and exciting! Everything couldn't have worked out better. Thanks so much!!!

M Smith

Sep 7, 2015

Frank Brown was hands down the best sales rep! Friendly great service and I left there with the best car I have ever purchased. I would highly recommend Ron Bouchard's auto stores to anyone that needs a car with the best service!

Dan87

Sep 4, 2015

Ricardo is one of the best car salesmen I have ever come across. I was really nervous about looking around for a car, but he was great. He showed me the Honda Accord and knew right away how to fit my specific needs, showing me exactly what i wanted. He was incredibly well informed and super helpful, not to mention friendly. I would absolutely recommend this dealership, especially Ricardo!

Maff06

Aug 23, 2015

Sales rep Gina Selak was excellent went way out of her way to help me. Gina is a excellent sales rep would recommend this dealership any day.

heathy44

Jul 18, 2015

This is my 3rd experience with ron bouchards and I brought my mom to Javier Mercado, the same salesman who sold me my other 2 kias. He is not ur everyday salesman he is sweet, honest,patient and never once did we feel we were being taken advantage of. He truly cares about his future car owners I would recommend him to anyone he's the best :)

chigua924

Jul 7, 2015

Javier Mercado was my salesman and he was awesome!He answered any question I had. Very professional and knowledgeable. The finance manager was awesome as well.

Dave

May 18, 2015

Every person I met at the dealership was friendly and pleasant. There was no pressure or games like at other dealers. They made the whole experience a easy. The sales person Brian Byington was great.

rachelnurse

May 8, 2015

Thank you so much for my 2010 Nissan Rogue Brian Byington!!! You made me feel like had been friends for years, very comforting to purchase a vehicle from you!! You made all the experience of purchasing a vehicle seem so easy! Will be returning there for sure!

Sabrinamonique1120

May 7, 2015

I came to Ron Bouchard's not knowing exactly what I wanted just a few features in mind that I defiantly needed for my next vehicle , and Jeffrey Duenas did a excellent job in helping me find a car that was perfect for my personality he was very patient with all my questions and showed me all the features that came with my car ! I want to thank him so much ! KEEP UP THE GREAT WORK JEFFRY !

ds0078a

Apr 30, 2015

This is my 3rd car purchased from Ron Bouchard's. They have always treated me fairly. Brian B. took his time with me on my new purchase,.

screw1

Apr 30, 2015

Bryan did an excellent job. Listened to my needs as i was unsure if i wanted to buy or lease again. After showing me options i decided to go with the 2015 Kia Sportage again only this time with the AWD. I did lease again because i don't use a lot of miles. With Brians knowledge and help the decission was very easy. Would and will recommend him.

becks1000

Apr 23, 2015

I was dreading getting a new car but Javi at Ron Bouchard's Kia made it a great experience. The dealership is clean and everyone was very friendly- never pushy. They went out of their way to get me the car I wanted at a great price. I couldn't be happier!

big slam 69

Mar 31, 2015

I purchased a 2015 KIA soul from Miguel roman he was very friendly and polite .he discovered all my wants and needs and that lead to the car I purchased .I am super happy to have meet Miguel roman and I will definitely refer others to see him at Ron bouchards KIA It was a great experience for me and my husband thanks a million

bridget1228

Mar 31, 2015

This was my first time leasing a vehicle and I wasn't sure what to expect. I spent hours researching SUVs and visiting different car dealers. As soon as I walked into Ron Bouchard's Kia I knew i was in the right place. Miguel did an excellent job giving me the information I needed in order to make an educated decision on whether or not the 2016 Kia Sorento was the right vehicle for me. When it came time to negotiate price, both Miguel and Bill worked hard to give me a fair price that I was comfortable with. They were extremely patient and never made me feel pressured. I could not be happier with my new Sorento. I highly recommend Ron Bouchard's Kia, especially Miguel and Bill.

Colleen7676

Mar 31, 2015

When we walked into KIA, We weren't sure what we wanted and what we needed. We just wanted a newer car. Well Miguel Roman came up to us without any hesitation. He helped us every step of the way and an hour later we had bought our new 2010 KIA Rondo.. We love it and we will be coming back for another truck!!!! I will be telling everyone to go to Ron Bouchard's Kia in Lancaster,Ma and ask for Miguel Roman!!!! Thanks again!!!!

jdm power

Mar 31, 2015

I went for a service appointment and began talking with Miguel roman who is a very respectful young man and I started telling Miguel that my car was getting a little old and I was due for a new vehicle he began asking me questions like what I was looking for as far as options and what I didn't. Need I considered Miguel and he enlightened me with his product knowledge and so I purchased a 2015 Kia soul car was just perfect thanks you guys at Ron Bouchard Kia for such a wonderful experience I would highly recommend this dealer to whom ever is in the market

K7-jen

Mar 30, 2015

A few weeks back, while there for an oil change, the techs attempted to fix my rear seat overhead light...but ordered me a new one "just in case". Well, it broke again. I made a Saturday am appointment to get it fixed. I was a little nervous that I would spend my whole Saturday at service, However, service took me on time, and the tech had me in and out in less than an hour. The waiting room was comfortable, with tea and coffee. They even offered snacks to my daughter. My car was then cleaned by them before I left. The light works great and they did a wonderful job of keeping my white napa leather seats and light grey ceiling of the car clean and grease free while working. I would recommend their service to anyone.

KONAPA

Mar 27, 2015

My name is David, I have just purchased a used 2014 Jeep Wrangler Unlimited from Ron Bouchard's Kia Dealership. My initial contact was with Sarah Lewis of the Internet Team. Sarah was pleasant and very helpful. My next contact was with Rob Bouchard who put me in touch with salesman, Brian Byington. Brian was awesome, outgoing, easy to talk to, answered all my questions and treated me with respect. Brian had a no pressure approach and we were able to work out a deal within an hour that I felt was fair. I would definitely recommend this dealership and specifically salesman Brian to family or a friend.

Angela

Mar 24, 2015

We all know that shopping for a new car can be stressful but after my initial introduction and shaking the hands of Brian Byington and Bill Hunter my nerves were immediately put at ease. I knew that I could trust these two sales reps and not have to deal with the typical smoke and mirrors. I openly discussed what I was looking for and what I could afford and our discussion was effortless, it was as though I was talking with two longtime friends. When all was said and done we toasted to my new ride with a coffee. I am happy to say that I will be the Proud Owner of a Kia Sorento!

Krystalx3x

Mar 24, 2015

My name is Kystal, I had just purchased a 2011 Nissan Murano from this dealership.Upon arrival I was greeted at the door and assisted right away by Bill Hunter and Jeff Duenas. Both sales employees were very patient with me especially after multiple test drives and back and fourth debates on which vehicle would best suite me and my family. They were very helpful and knowledgeable about the cars, and because of that I was able to make a decision on a vehicle. After a 2.5 hour drive home I was very happy with the vehicle I purchased. After my experience here I would definitely recommend this dealership and plan on purchasing my future vehicles from here.

Melissa136

Mar 23, 2015

We just bough a Mazda CX-9 and Brian Byington was a great sales man! He was extremely friendly and outgoing. I would definitely recommend this dealership without a doubt.

amallard

Mar 20, 2015

As a first time car buyer, it was overwhelming going from dealership to dealership. At times places and salespeople felt relentless in saying anything to make a sale. When I rolled up to Kia and met Javi Mercado, it was the complete opposite. I felt that I was being listened to in what my needs and budget limits were. I found a car that was at a different lit completely and Javi brought it to me to test drive. This my first car buying experience and it was the best I think I'll ever have. THanks Javi :)

Erin

Mar 19, 2015

We are 3rd time repeat customers. Brian and his team were kind, courteous, and extremely helpful. They did everything possible so that we were happy customers and were able to drive home our car that very same day.

Jon & Donna

Mar 19, 2015

Javi Mercado was like an old friend. He was very helpful and very knowledgeable. He made us comfortable the minute we walked through the door, offering soda or coffee and even a sub! The test drives were fun and he was happy to let us try several vehicles. I will buy my next car from Javi, the best salesman I have met and a great asset for Ron Bouchard. Thanks Javi for the best experience my wife and I have ever had buying a car.

K7-jen

Mar 19, 2015

I brought my 2014 Kia Cadenza in for a routine oil change. In talking with Al, the service manager, I mentioned that one of the interior lights was working intermittently and that the low tire indicator had gone during the recent cold snap, but the tire did not seem low. Al had his techs completely remove the light, re-install and it was working. Al, however, ordered me a new one and said it would be in in about 1 week. The service tech spent a long time working on my tire. Come to find out, a small piece of wire had pierced the tire and was causing a very slow leak. The service dept fixed the tire and washed my car. Everything was fixed perfectly in less than an hour.

wendy

Mar 18, 2015

Went car shopping recently a gentleman came out to greet me was so pleasant n easy to talk to with such a wonderful knowledge of the vehicles the expieriance was so wonderful it was like looking for a car with a old friend I do hate car shopping but with the expieriance salesmanship knowledge and warm. Compassion it was a great day thank you so much Mr john Ellis for all your wonderful help n knowledge that day.

Sue

Mar 13, 2015

Recently purchased a used Kia Sorento and never thought it would be so easy. I identified a used vehicle and was afraid it would be sold so wanted to act quickly. I live in Western Mass and drove over an hour to do business with this dealership. Dealt with Brian Byington and he was so professional and knowledgeable. We had done our homework but he made sure to point out features we werent familiar with. Test drove the vehicle one weekend and returned the following weekend to negotiate the purchase. I had a car to trade in and wasnt very confident they could meet my financial needs. My husband and I were very pleased in the end. We also dealt with Bill Hunter who patiently stayed in the negotiating arena with my husband. It was clear he wanted to earn our business...and he did!! This is the second car purchased at Ron Bouchards and we can attest to their professionalism and honest straight forward sales personnel. I will recommend them wholeheartedly to anyone wanting/looking for a new/used car. Thank you Brian and Bill for making my dream come true.

Jeff

Feb 23, 2015

Went up to look at and test drive a Cadenza after emailing with Gina for a day or so. Gina turned me over to Miguel after arrival. Both nice people. Saw they had a special deal on a K900 on the floor. Talked about that a bit. Test drove the Cadenza, and the the K900 despite a pretty good amount of snow coming down and nearing the end of the day. Wound up taking the special deal on the K900, which is one fine car. Steve (GM??) also helped quite a bit. This was a very low pressure experience which is the best. I've been known to work out of car dealers who've tried to twist me even if I was prepared to buy.

Chrisbusc

Feb 20, 2015

Great knowledge of vehicles. Did everything he could to answer my question and help me out! Got me a great deal on a limited edition soul

CoachK

Feb 19, 2015

Brian Byington was very professional and very knowledgeable about the Kia brand. I knew I was looking for a Kia Soul for my wife and Brian took the time to educate me on the Soul and was very helpful in guiding me though the financing process. Bill (sorry do not remember last name) worked very hard in obtaining financing and obtained a good interest rate based on my situation. He stayed within my pricing limitations and I was able to sign for the car the same day. I would recommend Brian to anyone looking to purchase a new or used car. I will certainly be referring all my contacts to Brian when they are ready to purchase a vehicle.

Melissa314

Jan 31, 2015

This is the second time I have been to this location to buy a new car. Both experiences have been awesome! Brian Byington was excellent to work with and makes the process so easy! I will be refering everyone to him!

mauricette

Jan 28, 2015

I'm very happy to meet Miguel Roman I get all my needs satisfied that's a great experience for me and my husband.I'll recommend anyone to the kia dealer in Lancaster Ma and ask for Miguel to assist them.

lefos

Jan 26, 2015

I went to 7 dealerships in one day to test drive different makes of cars. When I came in and spoke to Miguel he was very friendly but unprofessional and unknowledgeable. I was looking at a Kia Optima EX and here were some of the things Miguel told me that were not true: - There is no sunshade for the sunroof - The car has a CVT transmissionI asked him if the Optima had a similar stability control to the Fusion, specifically the dynamic braking and he told me, "yeah, this car has that! We call it the 60/40 split to give you... uh.. less accident ports". Also, I did say unprofessional. Without asking, Miguel took our time to walk out to the car as a smoke break which I did not appreciate.It took me over 2.5 hours to just to a 15 minute test drive and get a quote on pricing. All of the other dealerships I went to only took about 30-40 minutes.Other notes: - Coffee maker was broken, and it only had coffee and one kind of tea. - Everything was paper! I had to fill out a handful of papers by hand just to get a quote.Overall it was OK. I would recommend it if you know exactly what you want, but I felt much more valued at the other dealerships I visited than this one.

Jimbonnie

Jan 20, 2015

My wife Bonnie and I worked with the salesman Brian. We were looking for a new Sorento for our daughter who is getting her license in 6 months and we were very shocked with everything including the no pressure environment. We will be back to see Brian in 6 months for a purchase and we will tell all of our friends to come there as well.

momma8675309

Jan 15, 2015

Overall great experience. Our salesman, Brian Byington, was very professional and made sure we got exactly what we were looking for without the hassle or pressure. The follow up service has been wonderful and we will be coming back for future purchases.

RDC1977

Jan 15, 2015

I never thought I would ever have a great hassle free experience buying a car again until I stopped in at Ron Bouchards Kia in Lancaster. I found a great car at a great price! The salesman, Brian Byington, was a pleasure to work with. He was knowledgeable, friendly, not pushy, and was very patient with me. The overall experience was great and I highly recommend Ron Bouchards Kia and will defiantly be back to see Brian again.

Busymom83

Jan 13, 2015

I have now bought four vehicles from Ron Bouchards, three from Brian Byington, and I couldn't be happier. Brian is easy to talk to and understands exactly what I'm looking for in both price and options. Each time the process has been painless and quick. What else can you ask for? I trust Brian to not only help me find the perfect car for my family, but to treat me fairly. Great experience!

fjp

Jan 13, 2015

Best experience I have ever had buying a new car. I would highly, highly recommend them to anyone looking to buy new or used vehicles.

jen7475

Jan 13, 2015

Brian Byington greeted us right away and could answer all of our questions without any of the BS we usually get. A friendly salesman that goes above and beyond...we will deffinetley be back and reffering all of our friends and family!

Frank rizzo

Jan 12, 2015

Came in was greeted by Brian right away and walked out with a sweet optima...great personality very easy going not like a complete xxxxxxx like I've dealt with at other dealerships.. You rock Brian!!!

kracker

Jan 12, 2015

Very satisfied with my sales person Brian Byington. He was one of the best sales person that I have ever worked with. He was very knowledgeable in all fields and the management was great. I would highly recommend to everyone.

TJF74

Oct 8, 2014

I went to Ron Bouchard's Kia Service Center for an oil change that I received from them for free when they continuously made mistakes during the purchasing process. I wrote those off as mistakes and moved on. I had one of the oil changes performed on my car in September, and 2 1/2 weeks later the engine seized and when I brought it to my mechanic to check the car they told me there wasn't an oil filter on the car. Obviously there was one when they did the oil change but it had worked itself off. I had the car towed to the service center so they could look at it and their answer was that it didn't look like it had worked itself loose because there would have been more oil splatter, and that they had no idea how the filter could've come off. So, because they couldn't find a way that the filter could've come off it wasn't their doing. They didn't offer me any possible reasons, and did absolutely nothing for me to fix the problem. I ended up towing the car out of there and had to get it fixed because all they could tell me was it didn't look like it was their fault.

jm2015

Oct 7, 2014

Watch out for this bunch. I went in there ready to buy a vehicle on the spot. I was very clear I needed this car by monday or would need a loaner until it arrived. I picked out a 2015 Soul and a Primo package. All they had on lot was Alien Green. Told them I would like the same in Blue. They jerked me around and said they could get one. I needed to leave a good faith $500 deposit. First told me it was local, then said they had to get it in NJ. When I insisted on the loaner their tune changed and said I could not have it until the vehicle was secured. I told them I was shopping elsewhere and if I didn't hear from them by the time I found something else, the deal was off. I found another make and model, closed the deal and had the car home. Never heard from them. I called them and told them I found a new car. They hung up on me and processed the $500 deposit. WATCH OUT FOR THESE SHYSTERS. I am in the process of contacting BBB, and Attorney General to report.

Joshua51041

Sep 29, 2014

Went to buy a car from Ron Bouchards Kia in Lancaster MA. I test drove the car I was interested in and ended up buying it. I referred a friend to the same dealership and low and behold, she was advised by another sale man that I was a good laugh for them after I purchased my car and was called a very derogatory name, a "xxxxxx". The dealership manager did not handle this situation well at all and I felt it was brushed under the rug. Do not go to this dealership unless you like being made fun of at your own expense and being called derogatory names.

Tlc611

Aug 1, 2014

All the employees were very friendly and made this experience very stress free! Brian was able to work with us and keep us in a price range that we were comfortable with after a little negotiation. The sales team went out of their way to make us feel welcome and comfortable during what seemed like a long wait fir financing. When signing the papers Matt was easy to talk to and answered all of our questions thoroughly. Will definitely do business with them again.

christine.l.morley

Jul 27, 2014

Was a little apprehensive about leasing a vehicle. But after sitting and talking and a little negotiating ,I picked up my new 2014 Kia Soul ,the very next day. Thank You, Brian

smarien

Jul 22, 2014

I went in to compare SUV prices. Brian came out and gave a lot of useful information. I ended up going back and buying the KIA because of the quality of the product and the friendly service. I would recommend Ron Bouchard's Dealership to anyone looking for a new or used vehicle.

deandealerrater

Jul 15, 2014

Was very pleased with the experience with purchase of my leased vehicle. There was just a little negotiation on what I needed, and I ended up with the car i wanted for a reasonable payment.

jtemple8

Jun 28, 2014

Easy from start to finish! After doing a lot of research on-line I went in "just to look" and took my brand new Sorento home the next evening! Everyone I worked with was very helpful and friendly without being over-bearing or pushy. Thanks to Bob, Bill, Larry and everyone else.

pebbyjane

Jun 22, 2014

I must explain first that I am a very busy person working 50+ hours per week so buying a much needed new car was beginning to become stressful for me until I went to Ron Bouchard's Kia Dealership. I started off with the web site pricing vehicles that I was interested in. They had a deal where they would give you a $25 Amazon.com gift card with a test drive. I decided a Kia Soul was what I really wanted so I signed up for it. The next day I received an email and a phone call from the dealership but no pressure to get in there right away to do my test drive. I ended up speaking with Gina (Customer Service Rep) on a Monday during the work day and she made the appointment for my test drive that evening. My husband and I got there and met our salesman Brian Byington. He already had the vehicles out and took the time to explain what each one was equipped with. I picked the one I wanted to test drive and off I went. I got back to the dealership and decided for just a little bit more money I could get the vehicle with the options I really wanted to have. Brian got the keys to that car and I test drove it as well. I decided that it was the car for me so we sat with Brian and got the paperwork started. The amazing part to me was that not only did we get our financing through Kia but Ron Bouchard's took care of all the registry stuff that I knew I would not have time to do. And get this...it did not cost extra! My car was ready to pick up the next evening. When I picked it up Brian was there and took time to explain all of the features to me. He also got my phone set up with the Blue Tooth. Just the fact that this dealership saved me all the time and hassle that it can take to buy a new car was worth the world to me. Brian is a dedicated salesman. He did not try to sell me what I did not want and was happy to answer any questions I had. He really took the time to make sure that this was the car for me. I am very happy with my new Kia Soul and will definitely be buying any additional cars we may need from Ron Bouchard's Dealerships. Thank you to the whole team who helped make this purchase for me!

Jnljune3

Jun 9, 2014

The salesmen/managers are respectful and not overly "pushy." They found me the black Rio hatchback that I wanted and were timely in getting the car registered, inspected, and the VIN number etched in the windows. Love the car!

RJRichardson

May 28, 2014

I never thought I was going to lease a Kia but I was wrong. Brian was extremely professional and thorough while showing me the Kia Soul and before long the car became more and more appealing to me. This was the fastest experience I have ever had in selecting a vehicle. The day I picked it up he took his time explaining all the features to me and then repeated the entire process with my wife as well which has never happened to us. In addition, he set me wife's cell phone up with the Blue Tooth. I am thrilled with the new car lease and want to thank Brian very much for his assistance during the process. If service is anything like this, it will be a total 'home run'.

lafosse

May 26, 2014

I was very pleased with the friendly and courteous service we received at Ron Bouchards Kia. Guido was our sales person. He was pleasant, informative and made us feel comfortable in a situation, that everyone knows, can be stressful. I wanted too keep my business local and am very happy that I was able to do that. In addition to the attention from Guido, the rest of the staff we dealt with was equally pleasant and helpful as well. Thank you!

kmills36

May 25, 2014

Just wanted to give Larry a special thanks for his help in my purchase of a new Kia. I wasn't really sure I could even afford to get into a new vehicle but Larry worked with me and steered me into the right vehicle that would meet my needs. He was very knowledgeable and spent thetime with me going over the various vehicle. I'm really happy with my choice and glad he took the time for me to make the right choiceat the right price. His associates also were very helpful. Thanks again.......Ken

rtbear123

May 17, 2014

I went to Ron Bouchard Kia with a Beat-Up 2003 Regal for JD BYRIDER with the intent of leaving with a used car. Larry and Matt worked with me to fit me into Brand New Kia Rio. Matt found a bank that brought my monthly payments well within my price range. Walking in, Larry Greated me, Amanda introduced herself and reassured me that Larry and the finance team would make me a happy Car Owner. The whole experience made me feel like I was part of a family. Larry even took me out to the Service Area and introduced me to Al and Tom, who took me on a tour of the Service Facility. Impressive and Clean. All in All, I am happy with the NO Hassle treatment I received and the over-the-top work this team did to put me in a NEW car instead of a used vehicle. Thank-You again to All for making a stressful pursuit, into a relaxing and enjoyable outing.

gpsybld

May 1, 2014

I purchased a Kia Soul.It was the best car buying experience I've ever had. Friendly, helpful and professional from test drive to financing. Awesome!!

bsanderson40

Apr 29, 2014

We stopped by Ron Bouchard's Kia dealership in Lancaster, Massachusetts just to check out the vehicles. While it was not our intention to purchase a vehicle immediately it was salesman Mr. Larry Culley who took the time to show us a Kia Optima SE. He changed our minds. We viewed and discussed a Kia Optima SE because Larry asked us about our quality and safety needs. Based upon our conversation he believed that the Kia Optima SE met all of our requirements. His apparent knowledge and conveyance of the quality of an Optima demonstrated to us that we were interested in owning the vehicle. We discussed and test drove the vehicle and believed what Larry stated and showed. It is also important to us to state that Mr. Nicholas Massucco also took the time too share his Kia experiences and knowledge. The following day we returned to purchase the vehicle because we loved the car and believed in Mr. Culley's and Mr. Massucco words, knowledge, and recommendations. Other staff that were very helpful included Thomas Hallgren and Matt Gledhill. We appreciate their assistance and time they shared with us through the purchase of our new Kia Optima SE. We love our Optima! William and Barbara Sanderson

Housecat1

Apr 28, 2014

Went from a honda cry but needed more room. Looked at the Kia sarento and it's just the right size. Price is great. Comfortable and just what I need. Employees are great. Everyone helpful and friendly, know their products.

Karebear048

Apr 26, 2014

My first car buying experience was great, especially with Brian Byington., Sales Associate. He was wonderful. I would recommend him to anyone buying a car! He was very friendly, experienced, and when I told him what I was looking for and the price range I could afford he was extremely helpful. He got me just the right car for the right price. He treated my boyfriend and I with the utmost respect and was a great listener. I would definitely recommend Brian Byinton as a sales associate if you are looking to buy a car at Ron Bouchard's Kia in Lancaster, MA. I also dealt with Mr. Matt Gledhill, Business Manager. He also was very friendly, eager to help and knew exactly what he was doing. I called him the next day with a small problem with paperwork and he took care of it right away. He was a great help! Ron Bouchard's should be so lucky to have both of these men working for them! They are both experienced and wonderful men to deal with, I would go to either one of them again if I ever need to buy another car. Sincerely, Karen H.

pacochran

Apr 9, 2014

Went online thru TruCar and found the car I was looking for at Ron Bouchard Kia. Went in and was taken care of by Ed Walsh, what a great guy. Took care of a couple of concerns with the car. He made us feel confortable in our purchase as this is the first time we purchased a used car. Also was helped by Nick Massucco the sales manager and he was a great help also. It was just a wonderful experience, so pleased with our purchase.

bmgoodnow

Apr 6, 2014

My wife (Gloria) and I had a very good experience with Ron Bouchard's KIA because of Bob Barbery. Bob was extremely knowledgeable, courteous, friendly and helpful. He answered all of our questions in a professional manner. We'll be back!

Stefkia14

Apr 2, 2014

I would recommend this dealership to everyone! I just lease my first car an like most first time buyers/leasers I was nervous an not sure how everything worked. My sales consultant Bob made sure I knew and understood all steps of the processes. It was very comforting! The Staff at Ron Bouchard's Kia took the time to not only make sure I found the car I loved but at a great affordable price! I would never go anywhere else!

kmendez8690

Mar 29, 2014

It was the best experience I have had when buying a vehicle. I would recommend them to anyone and everyone! Javier and Nick went out of their way to make sure I was completely happy with my car and I love it I will certainly come back when I need another car

JLeeNorris

Mar 24, 2014

My children and I came in to the Kia dealership because we received a promotional mailer. I am in need of a new car soon but not able to buy for another 6 months or so. I explained the situation to Bob, but he said that didn't matter. He answered all of my questions very thoroughly, and offered extra information regarding gas mileage when he understood that it was a strong need. Bob was very personable and polite to my children and I. I will definitely be back to see Bob when I am ready to buy my car.

srumsy

Mar 3, 2014

every one were very helpfull larry cully was great no preasure about buying and we did buy an optima larry explaned every thing about the car in detail overall a great experience not often found when looking for a vehicle thanks larry

Syd7766

Mar 2, 2014

My husbands car had a lot of miles and we decided to just go and look to see what they had. We met James Dobson and right from the get go we knew that he was not going to pressure us into a deal. We told him what we were looking for and he found just the right vehicle for us. My husband took it for a test drive and was very satisfied with the ride and the features of the car. We went in and filled out the paperwork and James Dobson really went to bat for us. Nick Massucco, was great as well and worked miracles for us, we had gotten SCREWED BY NORM WAGNER, THE VEHICLE WE HAD GOTTEN FROM THEM WAS OVERPRICED AND RACKED WITH ISSUES. (which by the way is on the same road---WARNING!!!!!!!: DO NOT GO TO NORM WAGNER TOYOTA!!!!!!). DEFINATELY GO TO RON BOUCHARDS. THEY WILL TREAT YOU RIGHT AND YOU WILL BE AMAZED AT THE FRIENDLY NO PRESSURE SERVICE. This was an experience of a lifetime and I have been to many dealerships in my lifetime and man I am telling you this experience has me sold to return to this dealership. We were in a new (used) vehicle and driving it off the lot the same day. Great job James Dobson.

mkiefer21

Feb 28, 2014

Went to the dealership, got an amazing deal working with Javier Mercado. Was very pleased with the service given. I was given answers needed for every question I asked.

KMHUGHES

Feb 19, 2014

The folks at Ron Bouchard's KIA made for a friendly and "Drama Free" purchase. I recently purchased a 2014 KIA Optima from this dealership with the assistance of a fairly new employee James Dobson. James did his job in an informative yet "Hassle Free" manner. Fair pricing without any games sums up the experience. I am more than happy with the vehicle, the price and Dealership. I would recommend James to anyone who may be considering a KIA.

coburjv

Feb 16, 2014

My wife and I went to Ron Bouchard's Kia with a good idea of what we wanted. Javi met us outside in the snow and he was very courteous and friendly. We went on two test drives first with a 2011 Sorrento, then a 2014. He answered all our questions. He was very knowledgeable and patient with us as we were undecided which way to go-- new or used or possibly another dealer. He introduced us to his manager, Nick, and they both were willing to work with us. We finally decided on the 2011 Sorrento and Nick threw a remote starter into the deal. We had to wait some time for Andy to find us a deal. We had been at the dealership for six hours total with nothing to eat all day and while Andy was working some magic, Javi brought us some sandwiches. I, personally, have only bought one car from a dealership prior to going to Ron Bouchard's and the service, hospitality, patience, and knowledge of these three guys were outstanding.

troublepcat1

Jan 29, 2014

Brian the salesman was great-very knowledgeable and just a really nice man. He and Mike Sparks worked very hard to get us into a vehicle. Not the best credit in the world so it was a difficult job which they handled with determination to 'get the job done'. Very satisfied with a 2009 Pontiac G5. Free oil changes for a year what more can you ask, Sarah (the ins. rep) obtained better coverage for less money and got us renter's ins. even tho we have a german sheperd puppy. Stefan explained the purchase contract and gave great advise for future financing. All the sales people were friendly and helpful even though we were not their customer. Overall a great place to do business. Would highly recommend this dealership.

AmandaMarcil

Jan 13, 2014

I went with my mom to get an oil change on Saturday January 11th. I was not intending to buy a car that day but her oil change was going to take about an hour so we browsed the lot. I was approached by Andrian, one of the associates at the dealership and I explained my situation. I had bought a car before, I got into an accident and the car was totaled. I filed a claim with the insurance company but I still had a loan in that car. Since the accident had been paying on that loan and I thought I was not able to buy a car until that one was paid off. From this moment on I was very pleased with all the help was offered to me. They were very knowledgeable about payment options, financing and how to get me into the best car possible. I bought a car that day! The transaction was unlike any other. It was very low key, no stress involved and I feel like we made the right choice in the car. They were extremely helpful and accommodating with all of my needs. I will be going to that dealership in the near future and for all my future purchases. They were very helpful and friendly. Every car buying experience should be as god as mine!Thank you to the sales team at Ron Bouchards in Lancaster you made buying a car so much easier.

Bugland

Dec 27, 2013

I HAVE A 2012 KIA OPTIMA WHICH I LOVE VERY MUCH, I HAVE HAD IT FOR 2 YEAR AND WAS HOPING TO KEEP IT FOR A LONG TIME. BUT THE SNOW WAS TO MUCH FOR IT. I ALL MOST GOT INTO A BAD CAR CRASH WITH IT , SO I DECIDED TO GET A FOUR WHEEL DRIVE AND BOUGHT A KIA SORENTO, AND I LOVE IT VERY MUCH .THE PEOPLE AT THIS DEALERSHIP ARE EXTRAORDINARY. THEY WERE ALL FRIENDLY, KNOWLEDGEABLE, HELPFUL AND MADE OUR TRANSITION TO OUR NEW SORENTO EASY.

gortiz

Dec 18, 2013

My experience with this dealership was awesome. As soon as I walked through the door, everyone was extremely helpful and courteous. They went above and beyond to get the car that I wanted. I was very nervous at first, but by the time I left the Kia dealership, I was confident I got the car that I wanted. I would definitely recommend this dealership to all my family and friends.

pops1012

Nov 18, 2013

thank the people at this dealer, i brought my grandaughter in to look at a new kia forte she is 19 yrs old and wants what she wants. they bent over backwoods for here. got what she wanted with no pressure at all thank you very much for your help. ron and marg lajoie

Judith Leonard

Jan 6, 2013

This Kia dealership and our salesperson - Matt Gledhill are first class! Courteous,friendly, ability to answer all our questions and concerns. Matt was patient and able to guide us through the whole process. The sales manager Michael made the paperwork process clear and quickly processed everything-amazingly in just one day...I chose the Kia plus in the morning, returned with a cashiers check in the afternoon, they had registered and plate was on it, prepped it, detailed it, filled it with gas, introduced us to the service manager and assistant and we drove away- again this happened all in one day! I was impressed with Matt and Michael's easy going customer service, their ability to coordinate all the pieces, and the dealerships ability to deliver more vehicle for the price than the other dealerships and more than we expected! fyi...this was part of what is called an Internet sale. I did most of my research and price comparisons online and by phone with Kia, Hyundai, and Volkswagon dealers in Massachusetts and New Hampshire. This saved me a huge amount time and travel and it made it possible for me to get my financing approved while I was determining my choice of make,models, features, etc. It gave me the opportunity to do bottom line exact comparisons, dealership ratings,decide whether to privately finance, or trade in a vehicle... and I could do a lot of this online and when it was convenient for me.. anytime of the day or night. I chose Ron Bouchard's Kia of Fitchburg dealership for these reasons.- Immediate reply to internet query with information and pricing via email. -Phone calls from dealership salesperson and follow up without pressure. -The test drive was long enough to get a good feel for the vehicle and for Matt to show me all the features and answer all my questions and some I did not think to ask. -Ron Bouchard of Fitchburg met and beat other dealership offers on exact vehicle comparison on a black Kia Soul. -At the last minute, just before the Purchase and Sale, I asked about the white Kia Soul plus, they had on the lot. Matt was able to offer a more than fair price. So that is what we bought and drove away just four days ago! It is awesome! This dealership is awesome! They even gave us two years of oil changes as part of the deal! And best of all they will be locating in Lancaster in 2013 - which is about 7 miles from our home. Buy Bouchard and buy from Matt! The Leonard's

northtwin

May 7, 2011

Our experience with Ron Bouchard Kia was excellent from the first phone call to the moment we were driving our Kia off the lot. Friendly, responsive and willing to work with us, Michael and Yao took care of our every concern, were respectful of our desires and dislikes and provide the exact car we dreamed of right down to every detail. To accomplish this they willingly traded one of their own sought after vehicles with a dealership in CT and sent a driver down to get our car and drive it back the very same day. Our expectations were met in every way and we will gladly refer any of our family, friends or associates to Ron Bouchard's Kia. Thank you for a pleasant, no pressure, helpful experiance.Respectfully;The Morrows

Ssunshne

Aug 24, 2010

Derek and Kevin were great to work with! Derek knew all the little details about the 2011 Sorento that another dealership never even showed me. They never pressured me into making a decision and helped find something that worked for my budget. Every employee that I have had experience with so far at Ron Bouchard's is courteous and extremely helpful. I would recommend stopping by to see what they can provide when looking for a new or used car. We have historically bought cars from a family friend and the team at Ron Bouchard's makes you feel like family. Thanks! I love my 2011 Sorento!

kimandbrianbartlett

Jul 2, 2010

Got to leave with our new 2011 Kia Sorento the day we went in, love it, and the staff mad us so comfortable. Great service expected to continue.We received 2 years of free oil changes! The staff was not pushy at all and very honest. We will recommend Ron Bouchard to our family and friends. Tony and Curtis were the best, and Kevin the manager very compassionate to our needs. The finance manager, Mr. Gimenez was also very honest and helped out tremendously with the financing. We bought the extended warranty which was crazy not to purchase and very affordable with our payment. No games at this dealership!

inspiredfiber

May 28, 2009

I had a fantastic experience with buying a new Kia Soul! at Ron Bouchard with Noah, Terry and Todd. I knew exactly what I wanted and they were not only able to accommodate me with color and price, they went above and beyond to help me get my car the same day. I was in early enough that it was possible, but they didn't have to go the extra mile to make that happen for me and they did! Noah the salesman was charming and no pressure; I spoke with him throughout the day and I could tell he really cared about the product and his customers. Things were explained to me throughout the whole process. I was happy with both the sales and finance end of things; in fact everyone I encountered at the dealership was friendly and pleasant and genuinely so. Thanks to Noah, Terry and Todd for making this such a good experience; I'll be back!

amyelizabeth

May 9, 2009

I spent five hours between the honda and kia showrooms with salesman Noah. The whole day, Noah was helpful and patient in trying to find something I loved and could afford. Unfortunately since I am a student without a regular income, I could not attain a low interest rate. So by the end of the day we realized that my price range for a monthly payment was unrealistic for the cars we were looking at. Noah gave a sincere effort in trying to get the payment within my price range, but with my high interest rate it was not doable. Despite the lack of success, Noah and Terry were both very helpful and they even called me later in the afternoon to suggest other options. Noah was kind and honest throughout the entire visit. Although I was upset that I could not afford the two cars I liked (honda fit and kia spectra sx) the experience was positive. I believe they also offered me a fair price with a 3000 rebate and free oil changes for 2 years, but my interest rate just killed the deal. I would definetly recommend ron bouchard's to anyone who wants a laid back, no pressure atmosphere while car shopping. I hope that I am able to return there someday when I can afford a Fit!