Used Cars for Sale at Ron Carter Chrysler Jeep Dodge in Dickinson, TX

Darcy Hinz

Aug 27, 2021

DO NOT SERVICE YOUR CAR HERE!! 2 weeks since they’ve had the Jeep. 10 days to get the first part in that they MISSED with the prior service call 3 weeks before. Another part will be installed they say. “We’ll call you on (fill in the blank) day” has been said dozens of times but no phone calls are ever made. Will try a local shop instead of what we thought would be a reputable dealer once we ever get out car back.

Danielle Parson

Aug 26, 2021

Treated me like family before I even walked through the door. Mr Lundy is a phenomenal salesman. I love my new ride. Also had the pleasure of being assisted by Cole. They are great and I would recommend them any day. 10 stars from me :)

Sandra Bermea

Aug 17, 2021

Thank you Mr. West for being such an amazing person, you definitely put me at ease every single time I called you answered all my questions and took the time to explain everything that was going on with my suv. Your crew did a great Job at having my vehicle ready on time. Definitely will be taking my car there for all future services..

Kayla Rios

Sep 21, 2021

Great experience, atmosphere is comfortable. They took the time to listen to my wants and needs. We worked with Jose M., he was genuine, took the time to hear me and got me a great deal!

Mark Gaspard

Jul 25, 2021

worst experience ever...they had my truck for 4 days (no loaner) for the first warranty repair...the problem and check engine light came back 2 weeks later. I brought it back to be looked at. After they had it for 15 days (no loaner) I called Chrysler corporation to discuss the situation. Later that day they called for the first time to give me an update. I had called previously and was just told they were working on it and still no loaners available. And apparently the only person that can discuss your vehicle with you is the service adviser you dropped off with. It was next to impossible to get my adviser on the phone or get a call back. They called again the next day saying they had a loaner. The dealership called again 2 days later, saying turns out I have water in my gas tank, $2,000 repair, not covered under warranty, and the loaner they gave me wasn't covered either. I immediately went to go pick up my truck, they brought it out. There was no paper work for repairs or attempted repairs. I only had 50 miles until empty on the gas tank. I put gas in the tank and over the next few days drove close to 300 miles. Obviously no water was in the tank. And coincidentally I had to replace my battery, the air condition would randomly blow warm air. My theory is that corporate called the dealership, they got upset and just found something that wouldn't be a warranty repair. This experience has definitely made me not want to buy a dodge again; absolutely never buy from this dealership again; and has made me question the value of any kind of warranty. I have since gotten rid of the truck and purchased a Honda. This is the 4th Honda I've bought from this dealership. So far I've had a much better experience than with Ron Carter