Used Cars for Sale at Ron Tonkin Chrysler Jeep Dodge Ram Fiat in Milwaukie, OR

James Dicarlo

Aug 24, 2021

It was our first time purchasing a vehicle from a dealership and we were very pleased with our experience. We really didn't know much about the process or what to expect just which car we were interested in. We ended up with a great salesman named Ron who was very friendly and very informative. He went out of his way to help us in several ways and never pressured us into anything. He even made sure a few very minor issues were taken care of before we drove off the lot. We rolled in with our older van in very rough shape looking to upgrade and we're able to get a decent trade in for a 2017 Dodge Grand Caravan that checked all our boxes. The whole process was very smooth and went relatively quick. The dealership even managed to get us great financing that was better than the pre approved loan we showed up with from our credit union and with extended warranty coverage included. There wasn't anything we were unhappy with when it was all said and done and I definitely recommend this Ron Tonkin location for other fist time buyers. Having the car detailed before they brought it to us was a great touch too!

Christopher Murray

Sep 23, 2021

Not a frequent reviewer. Since 2003, always had good experiences here and have purchased 3 cars thru Tonkin. But so far something is different. It took three days to get a live person to get a vehicle in for service starting on Friday 9/17. No one would answer phone, no one would answer call. Not until Monday noon. Vehicle was delivered Monday. They assured me I didn't have to be there to when it arrived. They called me to say it was delivered and they would get back to me. It has now been 3 days and I haven't spoken to anyone. I have left two messages to assess service status and any information needed from me. Someone even sent me directly to the voicemail of "Johnny.". I spent $1400 in towing to get vehicle there, and now they don't have the courtesy to return a call or respond to message for 3 days, so far...

Cheryl Peterson

Mar 31, 2021

We found out that there was a recall on our 2018 Fiat and Bree in express service really took time helping to explain the safety check that needs to be done for them to double check the oil level. So she even made sure to write down the exact mileage range we need to be in when we take it back so that they can finish their check. So thankful for her help I making sure we know exactly what we need to do and when to bring it back in.

Robert Medhaug

Aug 17, 2021

Excellent response time on urgently requested service. Representatives were all very polite and accommodating. I couldn’t have asked for better customer service. Thank you for making my visit a pleasant experience.

Mad Rush

Jul 12, 2021

Very happy, very relieved, very very satisfied! I HATE buying cars. The back and forth, the games, the scams, the dirty tricks of salesman and financing. This was not my experience here at Ron Tonkin. I settled on a price before I stepped onto the lot and got a good deal. I did all my homework to prepare for the worst (thank you The Homework Guy on YouTube!!), but everyone here was laid back, easy going, straightforward. This is literally my first purchase in my lifetime where I wasn't fleeced. Ron Tonkin has earned my trust. I'll be back!