Used Cars for Sale at Rosedale Chevrolet in Saint Paul, MN

Lori Gelbmann

Nov 3, 2016

Joe Gima is great to work with! This is our 7th vehicle we have purchased from Rosedale Chevrolet. Ray is great in the services department! Thank you!!

Debra Specht

Nov 1, 2016

All the people there were very nice and helpful. Treated us very well. Would recommend them.

Tracy Fredin

Oct 30, 2016

The team worked very closely with me to fixed a very stubborn electrical problem. There was clear communication and they got the problem fixed. They dd not charge me for any extra diagnostic work. Thanks so much for your help.

KEITH

Oct 28, 2016

The sales person was easy to work with, friendly and knowledgeable, and willing to go the extra mile to get me the truck I wanted. Thank you!

Rob

Oct 24, 2016

happy with everything so far. From the point of purchase to the service I have had done.

DEREK KLINGEMAN

Oct 24, 2016

My vehicle was picked up from my place of work and dropped off when completed...price was very reasonable for services performed. Made effort to inform me of services that would be needed in the future...

Martha

Oct 19, 2016

Went in to look at a car and had great customer service and ended up buying the car and I love it! Joe Girma is the best! I recommend him to everyone!

robert michaels

Oct 15, 2016

the service of a oil change was great in and outthe recalls i had were done and a truck wash

Ejelnino

Oct 14, 2016

Dealership damaged my truck and had it to fix the damage twice and still looked bad when they were done and said that was the best they could do. Go elsewhere they do not care about customer satisfaction. They are a bunch of xxx xxxxx. The GM when I told him I was going to buy my new truck elsewhere cause of this said he didn't care.

Bob Mueller

Oct 6, 2016

I bought my 2015 Malibu from Suburban Chevrolet, Eden Prairie and have had it serviced there prior to this stop. I live in Roseville so an easy stop to your dealership. Stopped in on a Saturday w/o an appointment for an oil change and rotate and the service team was great at fitting me in.One suggestion (I've actually wanted to make for years) is in regards to the car wash after service...dry the vehicle off or if it looks like it's just been washed do not wash. (Water spots!) Sounds picky but a number of times I've got the car looking sweet only to bring it in for simple service and come out having to do it all over again because of the water/soap spots.My experiences with Chevy dealerships in the area have been good and I appreciate it. Thank you.

Ruth

Oct 6, 2016

The entire Service Dept treats each customer with respect, makes necessary repairs at fair prices, and provides assurance that my car will be in top operating condition.

Laurie

Sep 26, 2016

I brought my car in because the ABS light came on and there was an error message that was on. The mechanic said the sensor for the brakes that is located in the wheel was split. They did not have any in stock so I had to bring my car back the next day. It was repaired in about 20 minutes and I was on my way. The service was great, thank you!Laurie

Jamie Hoffman

Sep 25, 2016

Overall a very good experience. I had an issue and they addressed it instantly.

K. H.

Sep 21, 2016

We have worked with the same person at Rosedale Chev for over 20 years - he is ALWAYS very accommodating and very easy to work with. Going out of his way to find exactly what we are looking for.

bamenda1

Sep 19, 2016

I arrived a few minutes late, but they were still able to deal with my issue in a timely fashion which meant that I was still able to make it to work on time.

Carebear

Sep 16, 2016

The whole team is great! Joe helped me pick out the right car for me and is one the friendliest and most helpful sales people that I've ever worked with. He's fantastic! Darin is also awesome and helped me get the right financing. Well done to all! Super friendly receptionist working today as well (morning of 9/16) who is great too.

deweylysen

Sep 16, 2016

Every time I use this service department, they always exceed my expectations !These guys are fast and very honest and never over sell me !I will remain loyal for life !

James Franko

Sep 16, 2016

Joe Ouellette was a joy to work with. He was very willing to go the extra mile to ensure that all my needs were met. He jumped through numerous hoops in an effort to make my experience top flight.

James Murphy

Sep 14, 2016

Very Satisfied with the service and repair that was completed on our car.

Jim and Karen

Sep 12, 2016

I drove a short 300+ miles to this Dealership to purchase a New Tahoe from Reily Yerigan. This experience brought the fun back into buying a new vehicle. From the initial phone call I made to Reily to the final paperwork with Shawn Sanford, the buying process was about as simple as it gets. The price he told me from day one, was the price I paid. No games, no gimmicks and no bull. The way all dealership's should operate! The salesman Reily Yerigan, and the finance manager Shawn Sanford made my wife and I feel at ease. We feel confident we got the best deal possible. I would highly recommend this Quality dealership to anyone. It was definitely worth the drive, and I would do it all over again!

Mike K

Sep 12, 2016

Bob did a fantastic job making my new truck experience the best ever! I would highly recommend him to anyone looking for a new vehicle !

Dogguy

Sep 11, 2016

Truly one of the greatest service guys I've ever met. Timely and efficient while having my best interests first. He knows how to listen

Jim

Sep 10, 2016

He explains what needs to be done in a manner that I can understand. The work is completed as described in a timely manner with reasonable pricing. Ray and Rosedale Chevrolet "go the extra mile" to make certain I am pleased with the communications and the results.

Scott W.

Sep 9, 2016

Overall, very smooth buying process. Eric, David and Darrin all were very good. The trade was very fairly valued and all of our questions were answered. We even were helped by salespeople that weren't involved in the sale. I'd buy here again.

Happy Customer

Sep 6, 2016

Great job by Rosedale Chev! After an accident that totaled our car, we found ourselves needing to find a replacement fairly quickly. Rosedale Chev was one of the many stops we made in our search. That is where we met Joe Ouellette from the sales team. Joe took the time to listen to what we were looking for, ask a few questions and go on a couple of test drives. When we didnt find what we were looking for, Joe told us about a relatively new GM Factory Pre-Owned program. We may have been the first customers theyve had to order a vehicle through this program.After a few days of searching this and other sites online, we came back to Rosedale Chev and found the perfect car through the Factory Program! Joe and Mark, the sales manager, worked closely with us to make sure it had the options we wanted and to get it ordered in. Joe was very patient and helpful with the many questions I kept coming back to him with. It was initially supposed to take a couple of weeks for the car to be delivered to the dealership. Joe kept us updated throughout the process and even pleasantly surprised us with a call when the car arrived after only 1 week. After another day for them to inspect and shine up the car for us, we made the trip back out there to pick up the car. Joe took us out for a test drive and made sure we were completely comfortable in it and knew how to work all of the features. After he was sure we were comfortable, we filled out the paper work and drove off as happy car owners.Rosedale Chev did a great job for us and we highly recommend them!

lanikai

Sep 6, 2016

Good friendly customer caregood location Hamburgers were goodLet us use a car while they rechecked the one we were purchasingNate was great

Anonymous

Sep 5, 2016

This is the second vehicle that we have boughten from Rosedale Chev. Every time has been an excellent experience. I would recommend Rosedale Chevrolet anytime.

Patricia17

Sep 5, 2016

Best car buying experience I have ever had. David Troy listened to all my questions/concerns. I purchased a Volt and love it! Sean in Finance found a great interest rate for me, much better than I expected. They met & exceeded my needs!

christina95

Sep 3, 2016

I had a great experience! Bob was very helpful. I got exactly what I wanted and I love the car. I will definitely return again!

A. Skytland

Aug 29, 2016

My wife and I have been customers at Rosedale Chevrolet for over 10 years AND 10 automobile purchases ago. On two occasions my wife and I traded on the same day as it made financial sense to do so. The sales staff (namely Joe Girma) always keeps us informed when the situation is best for us. He knows what we like and makes sure it's easy for us to make the change. The service team (managed by Harry Pho) always makes sure the service experience is easy and convenient. Rosedale Chevrolet is our dealer of choice!

nnewell

Aug 29, 2016

The service staff at Rosedale Chev is exceptional. They are professional, when you make the appointment. When you pull into the garage, there is always a friendly professional person there to greet you who knows you are coming and why you are there. They know your vehicle and its needs, bring up possible recalls on it. It feels like family!!

DealerRater0816

Aug 24, 2016

Although it's a bit of a drive from Woodbury, I always keep coming back to Rosedale Chevrolet for my Volt service. Everyone is always pleasant to work with and I appreciate that they plug my car in when service is complete. My only complaint is the level 2 charger looks like it needs to be replaced as the plug end is broken.

Scott

Aug 23, 2016

Kyle Mohs was spot on. He knew the vehicle we were looking at and worked with us to get to a price point we could agree on. This is the first time I felt the dealer was listening to us. We tried other dealers in the North Suburbs and there is no way I will visit their dealerships again. Our salesman is the reason we will be back to Rosedale Chevrolet for our next vehicle purchase.

Tricee02

Aug 22, 2016

I went to Rosedale Chevrolet hoping to get a car that I wanted and loved, and I got just that! I was not pressured into any vehicle that I couldn't afford or didn't wanted. Doug was such a great help and very knowledgeable about what type of cars the banks would approve when reestablishing credit and I really appreciated that. Every one that helped me was awesome and I will definitely be sending referrals your way! Thanks again!!

RedRocket 2

Aug 16, 2016

Michael Do and the service department do a fantastic job from start to finish. Up front every-thing is explained to me including a transportation (Jack the drive is awesome, he is friendly and on time!) plan for me to get back to work and then picked back up to get my truck back. Opps let me back up when I schedule with Michael he sends me an invite though my e-mail that I can put right on my Outlook calendar. (Very nice feature) Weather Michael is busy with a customer when I drive up he is not to busy to give me a head nod as a form of greeting making me feel welcomed. If there are any service recommendations he is sure to call me and go over them with me. When I pick up my truck he welcomes me again takes me to the cashier office and asks me if I have any questions. Once paid he makes sure I know where to find my truck. When I get out to my truck I find it has been washed and is ready go, very nice touch!!! The experience is top notch!

ldsiegel

Aug 15, 2016

They respect my time and keep their commitments on ETA of my car repairs. Harry keeps me aware of needed maintenance and gets me in/out swiftly.

Nicole Kaphing

Aug 14, 2016

Excellent second purchase in 8 months no better would recommend to anyone

S.K.A.

Aug 14, 2016

Excellent experience last week! Thanks to the entire team, esp to Reily Yerigan.

very happy new chevy owner

Aug 12, 2016

I will be sending a great review to Brian S. at Chevrolet Crop.I will let him know what exceptional experiences I have had since I purchased my fourth Malibu.

bquitter

Aug 8, 2016

Michael took all notes of my concerns and required repair service was completed same day to my satisfaction. From dropping off vehicle in the morning to pick up later that day, every thing was seamless and efficient.

happy buyer

Aug 7, 2016

Nate is the greatest he made this a very easy process and I would buy from him again. Great car great price. Will recomened to my friends

Jane

Aug 4, 2016

I am very happy with my purchase. The service was great and Troy took the time to go over all of the options on the car.

Martine Nagy-Skovbroten

Aug 2, 2016

Best customer service in town. I am a woman who speaks with an accent and I appreciate how courteous and helpfull your service guys are. I had questions about mechanics and maintenance. I got all the answers in a clear and detailed way. Now I have a clear picture about maintenance and its timing for my vehicle for the next 30,000 miles. Congratulations

Lynda Z.

Jul 25, 2016

The Medium Duty Truck Center serviced by Silverado 3500 and did a great job, as always. I bought my truck here and find it worth the extra 50 miles and time to drive here for routine service. Jon Nelson and his team are great to work with, reliable, friendly and competent.

Trina22

Jul 25, 2016

Nate was so awesome from start to finish. He responded promptly to my internet inquiry, I needed a car ASAP, but was limited to a budget. In two days I was in my new car and happy as could be. He really helped me get into a car that I love and am so excited to get into and drive everyday. Nate took his time once I had the car to show me everything it offered and how to use all the technology.I was very nervous walking in but Nate made this a very easy and relaxed experience.

Aten99

Jul 23, 2016

Everyone is so friendly and helpful! And work is always done in the best possible way - no sales pressures. I never have to worry about work being done that's not needed.

keshalo

Jul 21, 2016

Doug has been selling cars for over thirty. He is the guy to see if you have less than perfect credit and you are looking for a reliable vehicle. He was very knowledgeable and professional.

Jim3509

Jul 20, 2016

I have always been a Ford person and my wife is a Chrysler person, but since I purchased my Silverado and have received the best customer service I have ever experienced at Rosedale Chevrolet. I can't beleive I ever owned another brand of vehicle and will never own anything but a chevy from now on.

Dana Gardner

Jul 15, 2016

my experience with this dealership has been top notch, thank you.

Lyn1234

Jul 11, 2016

I deal with Ray and he is always very good and knows his job. He is also very knowledgeable he explains every thing to me so I can understand.

Jay Petersen

Jul 5, 2016

Tremendous knowledge and guidance from Steve Gunderson with regard to various options and alternatives for our purchase of a new Silverado truck. He helped us think though the trade-offs and the costs of each option, and then searched broadly to find a truck that matched what we wanted and arranged the transfer to Rosedale Chevrolet all before the end of the month so we got the full dealer rebates in effect, all at a very aggressive price.

Marie Handt

Jul 3, 2016

I was just in for an oil change but if you want me to test drive an all wheel drive for 5 years for free let me know.

Tom Ostertag

Jul 3, 2016

The A/C wan't working and that was a problem for us due to some medical issues. Rosedale was able to diagnose the problem right away and set an appointment in less than a week for repair. The repair took less time than they told me and there were no additional costs. It was expensive but I expected that it would be.

Bruce

Jun 29, 2016

Wasn't planning on purchasing the car when we went in, but drove one home.

Kim

Jun 27, 2016

Quick fix to latch issue, and the tech was great!!!!!

Shay

Jun 27, 2016

Very happy with everything. I got in for an appointment within a day's notice, a shop foreman went on a test drive with me in order to indentify the problem, and the vehicle was repaired same day. Thank you for making this so easy and making me feel safe again!

Greg

Jun 26, 2016

Ray Fitzsimons one of the Service Writers, is the best! If you want great service ask for Ray!

Jeff1963

Jun 26, 2016

Extremely friendly and courteous sales staff and management team. Top notch financial staff, helps get you the best rate possible. If you want to be treated like more than just a number buy your next vehicle from Rosedale Chevrolet.

Len Rasmussen

Jun 24, 2016

As usual, Ray F. and crew provided prompt and excellent service for my 2014 Tahoe.

Cja2444

Jun 18, 2016

On time and good service. Can't ask for more. No more to say. There shouldn't be a minimum word count. Done done done

Greg

Jun 17, 2016

As always, the staff is helpful and friendly. I highly recommend using this team for both your buying and service experience.

Colleen Coyle

Jun 15, 2016

I love my sales person. I have bought cars from him for many years. He move to Rosedale Chev and I followed him.

Cherie

Jun 10, 2016

Everyone is always so nice and helpful! Glad I bought my car here.

Satisfied Customer

Jun 10, 2016

The personnel involved with this lease took all the time necessary to explain and go through all of the figures until we were satisfied and knew all costs involved.

Cecily Lawson

Jun 6, 2016

Easy to arriveGot greeted quickly after arrivalHarry Pho is so easy to talk to and with about what my car is doing.Cashier very pleasant and helpfulThe service staff does a great job with the repairs.

John Taylor

Jun 4, 2016

Were not pushy and answered all my questions. Were able to offer a vehicle to my liking and price point.

Roboman

Jun 1, 2016

Our experience was very pleasant. Our salesman found us the vehicle we were looking for and had it ready for us to test drive when we arrived. Roger our salesman was very polite and answered all our questions. overall I just had fun buying a car. I have never been able to say that before.

jlucht

May 21, 2016

fair and good,,, like the washed job they did at the end and the I was a little a late but she did took my car right in and it was being work on as soon I handed the the keys over

weire205

May 14, 2016

Mike treats me very respectfully. Always explains things completely. Does not push for extra work to be done but does let me know what might need work next time the car is in for routine service. I feel very safe as I leave the shop even though my car is 11 years old.

Matthew

May 12, 2016

I have a great experience every time I come here. The service is great on the cars and the people. Harry is the best!!

Sandy E

May 12, 2016

Went to see a used truck I found on line. Jimmy met us as we arrived and look up the truck in question. It was no longer available so we discussed what I was looking for in a truck. He said they received a trade eairler that I may be interested in. The truck was in great shape and had almost everything I wanted. The process of buying the truck was easy and stress free. We noticed a noise in the engine and scheduled a time to bring the truck in to be fixed. They supplied a loaner and keep me informed by phone calls on the status of the repair. I would recommend Rosedale Chevy to anyone.

johnvuch

May 11, 2016

I was very interested in purchasing the new Volt model. I reached out to several dealerships in the area last fall. Only Shane and Mike from Rosedale responded and kept me updated on when the 2017s would be available. Shane was great in showing me a model, taking us on a test drive and helping me get my order in, as well as having me by to look at my car after its arrival, while waiting for some accessories to be installed. He was clearly very knowledgeable about the Volt, contrary to the stereotype about salesmen at traditional dealerships when a plug in car is involved. I couldn't come in and complete the sale and pick up the car during Shane's hours, so Reilly stepped in to help. It all went smoothly and quickly.

Diane Dotzler

May 10, 2016

Great Experience. Very personable, met lots of great people, thank you, i will be back.

TB2008

May 8, 2016

The service was excellent, but I don't like receiving junk mail telling me to trade in my vehicle EVERY time I have service work done. Obviously, I just had work done, I am keeping my vehicle. It is an unnecessary expense.The numerous emails asking for a review are also sort of obnoxious.

Jasonray74

May 4, 2016

Eric did a great job of getting me into what I wanted, I was financed and didn't think I would be. im so happy with my new vehicle, I think in a few years I will trade it in for something else or maybe the same thing.

Kelly

May 2, 2016

I had a great experience with Ray's team at Rosedale Chev. I was in for a routine oil change, plus a few other things. I had been in before for a few of the issues that went previously unresolved. I asked Ray to take another look. He and his team went above and beyond to find the root of the issues, repair them and explain everything to me. I am very happy with my service there and will ask for Ray every time!

Chrismackey1

May 2, 2016

Mandy went above and beyond with our warranty company, making sure everything was covered. This is the second time we've used the service department and both experiences were outstanding.

james

May 2, 2016

I called ahead to schedule an appointment same day. It's a little bit of a hassle that 4:30 is their latest time for an oil change since I live about an hour away from the dealership, but besides that there were zero hassles. Got in right away, they went over all the necessities, weren't pushy, had all of my information right there, and I was out of there pretty quickly.

Adam Yousef

Apr 29, 2016

I love Rosedale Chevrolet. They always have gone above and beyond to make me happy. Whenever I need service I make sure to see Harry, he is the only man I will trust with my car. He's always willing to answer any questions you have, and explain any service that will be preformed. You can tell he really cares for this clients and has always went out of his way to make sure my service experience is always a positive one. I have recommended him to all of my buddies. I also have to give a thumbs up to Nicole that works in the cashiers office. She always has a smile on her face, and always makes sure I'm all set before I leave.I will be a lifetime customer for sure because of those two.

Tony

Apr 25, 2016

Michael Do helped me out during my time getting my car serviced. He was very nice and explained everything very well. The waiting room and complimentary wifi was very helpful. I also greatly appreciated the shuttle ride back to my work. Overall great experience.

FredFlintstone

Apr 23, 2016

Thank you for being consistent and courteous. Very much appreciated. The Service we get at Rosedale has been nothing short of stellar. Thanks Rosedale Chevrolet

Melody

Apr 23, 2016

Another great experience with everyone at Rosedale Chevrolet. They are very friendly and professional. I really appreciate Michael taking the time to explain not only what was wrong with my car, but what I need to due to prevent any further problems. Melody

jan malibu

Apr 21, 2016

I purchased a used car today from Eric Spiess at Rosedale Chevrolet. Being a woman and coming in alone to purchase a car, I expected a hair-raising, stressful experience: having to haggle, trying to not get screwed by a used car salesman, but the experience was nothing of the sort.

goldieIII

Apr 20, 2016

Very easy to work with. Good communication. Just an all around great place to go.Work was gone in a timely manner. Staff is great.

CJ

Apr 18, 2016

This dealership took time to help get you into a vehicle even though it was a harder sale. They went the extra mile and were patient with us throughout the whole process

Kelly

Apr 17, 2016

Great job! The service department was very helpful and knowledgeable!

carol murphy

Apr 17, 2016

Service was exceptional and everyone was friendly. The service was completed in a timely manner. I would recommend Rosedale Chevrolet to my friends for their service needs.

Dshep

Apr 16, 2016

Great Customer service, best prices I found were at rosedale Chevrolet! I would recommend them to family and friends

Dean R. Affeldt

Apr 12, 2016

Repairs made as requested - I was satified with the service and repairs.

Red Impala

Apr 11, 2016

Shane made the car buying experience good. He wasn't pushy, he was nice to work with.The financing part could go a bit faster.

Silverado guy

Apr 11, 2016

Julie was absolutely the best in getting me the best possible pricing and Mandy did a great job keeping me informed. Even though the project took 12 days, they took good care to b sure I had use of a courtesy car the entire time

Truck 2500

Apr 11, 2016

I feel the service is very good and there is a friendly atmosphere honest employees and the vehicle was finished in a timely matter and also sent through the car wash.

John1966

Apr 10, 2016

Excellent service with Sean....He was very friendly and helpful.. Pleasant personality too.We would always like to work with him all of the time at Rosedale Chevrolet!!!!

Dshep42

Apr 6, 2016

Rosedale Chevrolet had the best prices and the best customer service out of all the dealerships I visited. I was trying to find a Silverado 1500 LTZ at the price I wanted to spend. They gave me what I wanted for my trade and had a great deal on the Silverado's.

dave

Mar 28, 2016

They couldn't be more accommodating and nice. I would recommend this dealership to anyone for both sales and service! Kudos to Harry Pho. Great job.

cruze2016jim

Mar 22, 2016

Very, very high quality service and complete. I was informed of everything I needed to know and veryhelpful in setting up everything on my new car and otherwise. The salesman was above outstanding in service and information. All other people in the dealership were very thoughtful and helpful. I definitely will use this dealership in the future for everything and tell all my friends to do the same. Thank you for making this wonderful Cruze car. I love its layout, the side door bottle holders and everything it offers.

debra nephew

Mar 22, 2016

very friendly worked hard to help us get the car also followed up with us is we needed anything and see how we like the car

Satisfied Coustomer

Mar 16, 2016

The service representative was helpful, knowledgeable and accomodating. He explained the service and the probable outcome of the reprogramming. He was respectful and saw to my comfort while I waited.

kkijenski

Mar 15, 2016

My oil change was done in a very short time and I was notified in a very short time which made me happy but they didn't wash my vehicle as they usually do.

Lee

Mar 15, 2016

We came in with some ideas as to what we were looking for in a car. We shared that information with Eric and he went through the available inventory and found one that was very close to what we wanted.

Silverado Owner

Mar 15, 2016

easy to work with explained everything let me check of financing a my bank and gave me options for an extended warranty had it all done in about 90 minutes

truck guy

Mar 15, 2016

came in and out service was very good warranty work and oil change. I like Rosedale Chev bought two trucks and my Daugher a car

Cardriver

Mar 14, 2016

I brought our car in for a winter tire change. They changed the tires and check the brakes, tie rods and made sure we were off to a good start for the new season.We depend on them for other routine maintenance jobs such as oil changes and routine adjustments. Our car had had a couple of automotive crises and this dealership helped us even when we were out of town. They contacted the dealership where we were and made sure our warranty was in effect.

NewBuy

Mar 14, 2016

I am a first time leaser. They helped me figure my monthly payments and held the vehicle I was thinking of getting over the weekend so I could sleep on it. Helpful, straightforward, and they made it as quick and easy as possible.

Happy Sue

Mar 3, 2016

I pull up to the service door and was greeted by Sean Pierce. He was pleasant,explained the service I was about to get, kept me informed as to how my servicing was going and made sure I was satisfied.

OBurger

Mar 3, 2016

I was very satisfied with the service I received at Rosedale Chevrolet. The salesman was knowledgeable and helpful. He warned me against a couple of other models and told me why I needed to be leary of other vehicles. Thank You. Sincerely, Olivia Burger

KimH

Feb 29, 2016

My 21 year old was ready for a car purchase. It is usually scary having to make them happy and get something affordable for someone just starting out. Jimmy and the rest of the staff was able to find discounts for us so cosigning wasn't so scary and she was able to get a safe vehicle for herself. I have always been loyal to another dealership but these guys really worked hard to change my mind!!

obeda001

Feb 28, 2016

All my appointments went well. They have cleaned my car every time and adjusted the electronics that I don't understand while I waited. Perfectly satisfied.

Colorado

Feb 27, 2016

I ordered my new Colorado here, and could not have a better experience. From initial order to delivery, they answered my questions and treated me like I was their only customer.

Tahoe15

Feb 24, 2016

I brought my Tahoe in for routine maintence and waited at the dealership until the work was completed.Harry Pho is my Service Advisor and he and his Service Technican did a fantastic job and got my the service on my vehicle completed professionally and I had only a short wait for completion.

Cedez123

Feb 23, 2016

My engine died on my Equinox and I couldn't have brought it to a better place to get looked at!! Mandy Morud was the service department consultant I worked with the whole way and she went over and beyond to make sure I ended up happy and my car situation was handled; even dealt with my pest of an extended warranty. Very happy with the service will definitely be back with my new vehicle

Drago

Feb 23, 2016

nice and best Joe Grima was very helpful. I worked with Joe after finding a Camaro online. The pricing was more transparent than other dealerships, and they worked with me to make sure all eligible rebates and incentives were applied.

Bingo lady

Feb 21, 2016

Mark Vermillon was very helpful. Starting looking for used but decided on new so he turned us over to Joe Girma who was just as nice & helpful. Both men very knowledgeable.

Britty1028

Feb 18, 2016

My initial visit to Rosedale Chevrolet was back in November, I came in to see what options I had as far as leasing vs. buying and finding a model I liked. From the second I walked in I felt welcomed and didn't feel pressured over anything. I took a few test drives and fell in love with the Cruze. I came back a few months later to look into leasing my first car and again from the second I walked in to the moment I drove away it was excellent service. Pat Arboe made the experience even better, when you're looking for a new car you don't want to feel pressured or hounded, Pat helped me find the perfect car for the right price and I felt at ease the entire time. Thank you Pat and Dan in finance, I love my Cruze!

Chad from WI

Feb 18, 2016

I worked with Reily after finding a Camaro online. The pricing was more transparent than other dealerships, and they worked with me to make sure all eligible rebates and incentives were applied. Reily was easy to work with and always attentive to questions I had. I really felt like he was an advocate for me. Overall, Rosedale Chev is a no frills, easy to work with dealership. No need for fanfare, they just focus on giving you a good deal.

T-ruddy04

Feb 17, 2016

Joe, our sale person, was great! He listened to what I wanted and found Suburbans with that in mind and price I wanted. We agreed on a suburban and to my amazement called me the next day with another $1000 off from a rebate he found we qualified for...wow!Paperwork with the business guys also went very smoothly.

Kfod

Feb 16, 2016

Awesome experience...AGAIN! Harry Pho is the reason I bring all my business to Rosedale Chev! Friendly, trustworthy, treats you like family. Excellent customer service - makes sure you understand everything!

Surper Sport

Feb 16, 2016

Out of 4 new vehicles, I have purchased in the past 10yrs. This was by far the most enjoyable!! I found the sales staff very helpful, and informative. I highly recommend visiting Rosedale Chevrolet.

Ann

Feb 15, 2016

Ray Fitzsimmons is awesome, as usual. We've used him for years. Even though we purchased the car at another dealership, we always bring our cars to Rosedale for service.

Jessica Chermak

Feb 15, 2016

It was my first time ever looking at vehicles and I don't know to much about leasing. The fellas that helped me were amazing! They helped pick out the perfect vehicle for me and went above and beyond to make sure the vehicle was perfect when I picked it up. When it was time to start looking at the numbers and financial part I was so surprised how easy they made it. They got me an amazing deal and made it affordable for my budget. Overall it was a great experience and I would recommend them to anyone! Shoutout to Nate & Rylie!

JMW

Feb 15, 2016

Everyone at the dealership is driven to assist and make your experience the greatest! I purchased my vehicle at Rosedale Chevrolet and will always receive service from the same dealership - completely satisfied with my experiences at Rosedale!

Jul's

Feb 15, 2016

They were great, quick and answer all my question, make sure that I understood everything. also made sure that we happy. I would differently recommend Chevrolet to my family and friends.

Nick

Feb 15, 2016

Great service since buying the vehicle there in 2003. Work done always been first-rate. Vehicle inspection reports are very useful to prioritize maintenance and repairs.

Danielle2132

Feb 14, 2016

Thiis is my second car I bought from Rosedale Chevrolet, and I have been pleased both times with their service and patience received from this company I would recommend this dealership to anyone I know.

nic

Feb 10, 2016

Harry from Rosedale did an excellent job communicating with me about my vehicle during the duration of it's fix. Harry delivered very honest information and was responsive about the status of my vehicle. Also, Harry made sure that I was fully taken care of with a loaner vehicle. I am nothing but happy with my service.

Cat Lady 8

Feb 9, 2016

The exceptional staff at Rosedale Chev and Ray in service are superior to any other dealership I've had to deal with - even other Chevy dealerships! I only bring my vehicles to them!

degranola

Feb 9, 2016

Advisor went over what was needed . Very good service Advisor. Keep up the good work. I would refer Roseville Chevy to others. Thank you for the great work done.

NEM

Feb 9, 2016

Every time I come in for service, or have questions, everyone is helpful, polite, efficient. The car is clean when I pick it up. The cashier was wonderful and cheerful. Just walking through the showroom to the service area, someone always greets you with a smile and "Can I help you?" This dealership is doing it right, with grace and good cheer. I thank you.

Cheryl N

Feb 8, 2016

I was able to get an appointment just a couple of days after I called - and it was a good thing because my battery died just after I arrived at the dealership! The Service Staff is always friendly and professional. What I especially like is that they tell you how long the service is going to take and they meet that timeframe. They also do a great job of keeping you informed if they find anything else and they give you options to solve any issues.

fieldemg

Feb 8, 2016

As always, service was excellent, fast and staff very friendly. Staff was very helpful.. I really appreciated that my vehicle was washed. The waiting room is very comfortable.

Sharo'n Webb

Feb 7, 2016

Service was very friendly and helpful. Very efficient and kind. I would recommend this company. Getting financed did not seem to be a problem and they did do fast and efficiently.

lisas359

Feb 6, 2016

From the time of booking my appointment until the finish, very friendly costumer service!!!! In and out in a short time! Even a car wash !!!! My salesman Doug even recognized me and came over to say Hi. I would recommend to friends and family and plan on my next purchase with Rose Dale Chevrolet.

Terri,4444

Feb 1, 2016

It was a computer issue which was unfortunately not covered under warranty, but was fixed quickly and I thought reasonably, and I was on my way. Always treated well at Rosedale Chev.

Joanne

Jan 31, 2016

I had a courteous greeting. I had an informative discussion with Pat and Mark. Pat and I drove an Equinox, which is what I have now and he explained a couple of things I didn't know about my Equinox. He even helped me with setting up my on star on my phone, which I didn't know about. When I decide to get another car, I will go back to Pat

RogLH

Jan 31, 2016

Brought in 2009 Malibu for replacement of worn parts: Both front sway bar links Outer tie rod and ball jointsEstimated time for work session was 3 - 3 1/2 hours. Work was done in less time.

Cobalt Owner

Jan 29, 2016

I was given a list of things that needed to be done. I was advised what should be done first and what I could wait on - that's very rare in such a high stakes sales industry.

Fhplayer

Jan 27, 2016

I always feel well cared for when I come to this Chevrolet Dealership! They are able to get my car in and out in a quick fashion and I love the car wash!

Jon

Jan 26, 2016

My car had power steering issues and a significant leak that had to be addressed several weeks back. After the repairs, I twice noticed a significant amount of what looked like power steering fluid under the vehicle. Both times I brought the car back and it was looked at free of charge - nothing was found (the source of the new fluid is still a bit of a mystery), but I definitely got peace of mind thanks to the excellent service provided by Michael Do and the team. In my experience, by far the best service team I've ever dealt with - great professionalism and a fantastic customer experience.One very minor negative note - the woman at the cashier desk who handled returning my keys and my payment for some routine maintenance was incredibly rude and sounded like she'd rather be anyplace else than working there. It was very noticeable and jarring when compared to every other interaction I had with the service department.

Ron

Jan 26, 2016

I was able to get right in after a phone call to the dealership to get a dead battery replaced in my 2010 Chevrolet Silverado truck. Excellent friendly service! Thanks.

steve

Jan 26, 2016

I worked with Michael Do - he explained what needed to be done in non-mechanic terms, correctly estimated the time for completion, and arranged for the shuttle. The shuttle was available within 5 minutes to take me home, then was available as soon as I called to arranged transportation back to Roseville Chev (had a fun conversation in the car!). No waiting, no surprises (and a clean car) what else can I ask for? thanks...

Jerry1973

Jan 25, 2016

Ray always takes the best care of us and our vehicles. Even though the issue was something they couldn't fix he took great care of us!

jskiba59

Jan 25, 2016

The service department is a notch above the rest when it comes to customer satisfaction. They truly care about your problems/concerns your having with your vehicle. Always polite and put the customer priority's first, detailed explanation on what needs to be done when you drop your vehicle off. Always offers shuttle ride, or to where you can wait and have a cup of Joe. Would buy a vehicle a recommend to family and friends.

Kbant01

Jan 25, 2016

Sean always greets me with a smile and a welcoming hello. This dealership always ensures I understand what is being done on my car and how much it will cost. I never feel pressured to spend more money. Love this dealership and will definitely return for future services.

nancyletson4116

Jan 25, 2016

Nate Nybo made sure we had exactly what we wanted, no waiting around, and fast and efficient service. Everything went as planned - no surprises!Nancy

TheMutt06

Jan 25, 2016

The first time I arrived at the dealership I was greeted at the door by Mike Skog and introduced to Pat Arboe shortly after being shown the vehicle I was interested in. Pat continued the personal experience and was more than willing to go above and beyond any of my expectations in making it an overall pleasant car buying experience (David Zirbes even made a point to introduce himself to me during one of my many visits along with the rest of the management team). Last but not least, I would like to mention Dan Reinhardt as he was very thorough in explaining my options, warranties and continued my "no pressure, no problems, no buyer's remorse" experience. Just goes to prove...three no's do make a "YES"! Thanks again Rosedale Chevrolet Team!

Tommy 2415

Jan 25, 2016

Service Advisor Ray Fitzsimons did an excellent job. He kept me informed on the status of my car. He listened to the problem I was having with my car and entered the problem on the repair order.

Jon

Dec 22, 2015

Doug was great to work with; he explained everything and took extra time to demonstrate some of the high-tech features of the vehicle to me.

Dewey L

Dec 21, 2015

Every time I step into Rosedale Chev, Im treated with utmost respect and professionalism !I would recommend this dealership to anyone who is in need of world class service.

grandma Joan

Dec 21, 2015

Quick intake, kept me advised of the progress, polite and personable. I usually deal with Ray (great guy) But the nice young man was new and he was great also.

Greg

Dec 6, 2015

I had been looking for a new Silverado for some time and finally went in on Black Friday to take a test drive. After my brief drive on Friday I decided I needed more time with the vehicle and Roger allowed me to take it home for a few hours to go through it and make a decision. Once I made the decision to buy I called up Roger the salesman and let him know I wanted it. By the time I made it to the dealership the truck was in the front row clean and with a full tank of gas. Roger did an excellent job. My only complaint comes with the Finance person. They were pushing their extended warranty and roadside assistance. Turns out everything included in their additional Roadside Assistance is also offered by GM for FREE!!! I didn't find that out until after I went through the owners manual with the sales person. He was also not taking NO for the extended warranty and I know they make a lot of money on those. Thats the only part of the transaction that did not sit well with me. Other than trying to up-sell me on something that is already included in the sales price.

CoolGuy18

Nov 19, 2015

Big smiles are all around this place. My service was quick, and they found time to squeeze me in for a last minute appointment. Convenient.

Jessica Jarvis

Nov 17, 2015

I just recently had to have the car repared. Everyone in the shop was ANAZING!! Mandy was the service advisor. They called everyday to let me know what was going on. I had a very nice rental when it was being fixed and it was fixed in a timely matter!! I had just recently purchased the car. They apologized and made it right!! Mandy stayed in very good touch with me and they explained everything was wrong. The car was fixed and I have had no issues since. So thank you!!

tired

Nov 9, 2015

I had bought a new set of tires from Rosedale Chev and within a couple of weeks, I had seen a slow leak develop in the right rear tire. I brought it back, they fixed up a leaky valve stem, provided a shuttle to and from my work and did not try to charge me for the service.

Brad Strand

Oct 21, 2015

I Purchased a brand new 2015 chevy spark from rosedale chev. This was my first vehicle and it was very smooth buying experience. They work with many financing institutions so getting a loan was a very easy.

flame

Oct 14, 2015

The oil change was done quickly and an additional computer update was done in less time than was originally planed, Also the waiting area was convent and comfortable,

Credit wise Alice

Jun 22, 2015

My shopping experience for a used car was enjoyable. That's how the people at Rosedale Chevrolet made it feel. If I ever need another car, I would go back there and purchase one. Good people and very friendly.

unsatisfied customer

May 25, 2015

My boyfriend and I went to look at cars here. We were not in the mood to purchase a car that day. But Dewey insisted we should try it out. So we did. When he knew I wouldn't be the one who bought it. (Although it would be for me) I wasn't the one he did the most talking to. And before you knew it he pushed my boyfriend into saying OK. We took the car home, and did some more thinking about it and decided it wasn't in our price range. He questioned us and said well we will just put you in another car. I felt that our generosity had been taking advantage of. Not to mention signing over my car and them losing the key for it. How convenient. I will be going back to claim back my car from them as they did not pay me for my car. Very disappointed in the whole thing. I don't see me ever doing business with him in the future.

Kipshe

May 16, 2015

Worked with Phyllis today and bought a Silverado truck. The process was efficient, pleasant, and easy. Would recommend Phyllis and this dealership to others.

whoknows13

May 11, 2015

They only give you the minimum service. I went in to get my recall fixed, and I left with my engine light on. I called them and asked about it. They said "well since you didn't come in for that we didn't address it, you'll have to schedule that for another time" He knew the engine light was on but didn't want to address it because that is not why I came in there. The engine light was not on when I came in for my appointment! Unbelievable! Needless to say, I'm not going back there again.

Kim and Mark Johnson

Apr 24, 2015

My wife and I are so pleased to meet Reily K Yerigan. We give him an A+ for being a gentleman and personal an A+ in sales and customer service. We now have a brand new car that we love and we thank Shawn in finance for giving us the best ever rate A+ for him. Thank You everyone from Kim and Mark J

Ron2020

Mar 4, 2015

After extensive online research I decided to buy a new Chevrolet Colorado. I talked with numerous internet sales persons and decided to Meet Reily Yerigan from Rosedale Chevrolet. We discussed my needs and wants and I ordered a new truck. Reily kept me informed and updated on the progress of the build and shipping. When the truck arrived Reily drove to the Storage yard and picked up my new truck for delivery. I am pleased with the deal and the over the top service provided by Reily Yerigan from Rosedale Chevrolet,

Nicole

Feb 14, 2015

From the minute we stepped out of our car Phyllis was a helpful sweetheart! I was pleased with everything. This was our second time at this dealership and i am so glad we chose to come back to do service with rosedale chevrolet! I would go back just to say Hi To Phyllis! Thanks for everything

Justin

Feb 13, 2015

I was blown away by the hourly labor rate. It was $138/hour. Next, I had them do a repair and they charge the customer for the list price when I could purchase a genuine OEM part from GM for 32% less.

Laura

Dec 27, 2014

I've been spoiled during previous oil changes as the dealership has grilled burgers on weekends when the weather is nice. This time, in the winter, it wasn't going to happen so I waited in the waiting room. The maintenance done was great, no complaints, but the snack vending machine wasn't working so that was disappointing. Also, I brought my vehicle in for scheduled routine maintenance using the mileage guide on the website. He told me I actually needed a more thorough, expensive check that I was not expecting, and showed me a brochure indicating they do recommend it at this point. This information should be included in the website's service scheduling tool because the whole point for me is to be able to plan appropriately for the time and cost of the service. What I thought was going to be a 30-minute oil change and tire rotation became a 75-minute, $80 service. The mechanic did offer me a $10 off discount.

Kyle

Dec 26, 2014

I was a little hesitant when I first arrive to the dealership because my credit score is currently in the low five hundreds and I was thinking there's no way I'm going to drive out of here today with a new vehicle. I did some research on the Internet about dealerships that work with people with lower credit scores and found that Rosedale Chevrolet has had a great track record with my type of situation and was close to the area I live in which is maplewood MN. When I arrive Saturday December 20, 2014 around 2:30 pm I walked in the front door and was greeted immediately and they ask me how I was doing and I said well, and then I said I was looking for Jessica and they brought me to her, then she brought me to Drew the sales and leasing consultant. From the time I walked in and the time I left it was the best experience of my life when making a huge purchase like buying a vehicle. I was completely satisfied with the service of all levels of help when I walked in and left with my new car. Rosedale Chevrolet sold me the perfect vehicle the Chevy Cruze 2014; they gave me a great price and sold me a vehicle thats fits my budget to afford and the car is perfect for what I need which is great gas mileage and front wheel drive for the winter months; never judged me because of my credit score instead they faught for me to get a vehicel and treated me the same as a guy with 780 credit score and I was completely satisfied with all levels of service. Thank you Rosedale Chevrolet. Sincerely Kyle Johnson

Dan

Dec 24, 2014

Harry Pho and the rest of your staff are always excellent to deal with!!! I highly recommend Rosedale Chev's service department.

Pucka

Dec 23, 2014

I had a,ready chosen a car and closing the deal was easy with the year end incentive. Steven was knowledgeable and helpful. Plus was able to beat the interest rate From my bank.

Brad

Dec 21, 2014

Very good experience with Joe And Dennis leading the way. My goal was to not spend 4 hours at dealership snd they pulled it off.

Paul

Dec 20, 2014

Michael Do Service Consultant was very helpful and courteous. He did everything he could to make my visit a good experience!

Dean

Dec 15, 2014

The appointment was on time and the wait time was what they said it would be. The service was great!

James

Dec 12, 2014

I dropped off my vehicle first thing in the morning and although the estimate was longer than I expected, I was able to get transportation to my office. Rey called me when it was done and the car looked better than when I dropped it off! So far, so good.

Terry

Dec 12, 2014

I was graciously shuttled home and back when my car was finished. All the work was done as promised. I always feel like Harry gives me personal attention and I do trust him. At this visit or the one just before Tim helped me and he was also very helpful.

SandyJean17

Dec 10, 2014

Thanks to Nate Nybo for all of his help during my buying processes! But, the satisfaction didn't stop there... I had some issues with my "new to me car" and Nate was there to help guide me through with great suggestions and just to sit and visit with me! He went so far as to visit with me! All in all he is a terrific guy! I would highly recommend Nate as well as Rosedale Chevrolet to my family and friends. Also a quick shout out to Mark the used car manager! He helped to make a difficult time much easier!

Zachary

Dec 10, 2014

Everyone was very nice. But I was disappointing in how long it took to get in. I was worried there could be something seriously wrong with my vehicle that is less than 6 months old and I felt like there was no urgency. I called in to see if there was openings 2 additional times with no luck. I asked if I could just drop my vehicle off right when you opened to get it looked at if there was time and I could not do that. Then when it was fixed it ended up being a computer issue that needed to be reprogrammed. I don't know how that happened, but it took less than an hour and I don't know how that couldn't be squeezed in at any point in the previous 3 days.

Jay and Nancy

Dec 9, 2014

Six months ago we purchased a brand new Cruze and worked with Nate Nybo. We corresponded through email first and he wrote about the deal he could give and I thought yeah right. Well, we walked into Rosedale Chevrolet, and there it was -- the perfect, everything I wanted and in the right color red Cruze! There was no haggle over the price and everything went smoothly - within 90 minutes we were driving our very own Cruze off the lot. If you want a positive experience - a great guy who believes in customer service, then you should go to Rosdale Chevrolet and ask for Nate. He's the greatest!

Mike

Dec 5, 2014

Harry does an excellent job any time I contact him for service or just with a question about my or my wife's vehicle.Harry has never disappointed me and I trust him to get me the service I need done in a minimum amount of time.

Dave

Dec 2, 2014

Great experience & great staff. Easy to work with; would definitely buy from them again.

Al Runkel

Dec 1, 2014

Nate found what I was looking for and did a great job for me His attn. to detail is wonderful perfect personality don't ever let this guy go!!!!

Denise

Dec 1, 2014

Jon in Medium duty was awesome...he explained everything to me and made sure I was completely satisfied with the work done

Randy

Dec 1, 2014

The service center went above and beyond my needs. They offered to contact me if there was something wrong with my car that I wasn't planning on having an issue with (i.e. If there was a more expensive repair to occur) and the offered and provides free transportation back to my house while my car was in the shop and offered to bring me back to the service center if needed!

Mitch

Nov 30, 2014

did a great job, made it easy for me to purchase.. they made sure I was purchasing a quality vehicle. more worried about me leaving with a vehicle that would perform, weren't just trying to make a sale.

Jennifer

Nov 29, 2014

Technician service was great. I was a couple of hours early and they fit me in. The young woman who took me off site so that I could have something to eat while I waited was very good.

Robert

Nov 27, 2014

We were made to feel very comfortable. Shane was very helpful and worked with us on the entire process from selection to delivery. The was no pressure on anything. Thanks.

Dean

Nov 26, 2014

Service advisor was friendly and professional. Our extended warranty covered the repairs and our service advisor did a good job of coordinating the coverage.

Jason

Nov 24, 2014

You need an expanded and update the area people wait for their vehicles. At other dealerships there are tables and empty desks for me to use to do my work while I wait. I could not easily find a similar setup at your dealership. Additionally, it makes it very difficult for me to work with clients at your dealership with all of the overhead paging going on.

Brian

Nov 19, 2014

Harry Pho was wonderfully courteous and gave me accurate information of what was done and how long it would take!Many thanks!

Ramon

Nov 19, 2014

I brought my vehicle in for a service check and a couple concerns I had about its performance. I was notified by the technician about the service provided and the work that needed to be done. I was very pleased with the experience.

Ross

Nov 17, 2014

I had a lot of questions regarding my 2009 Chevy Express Van and the Service advisor did an awesome job being patient with me and answering all my concerns. I was even able to ask the technician that worked of my vehicle a few questions and he was also very professional... Thank you for the awesome experience!!!!!

David

Nov 15, 2014

I just purchased and had installed new tires. Everything was exactly as I was told it would be. Service was top notch again as usual. Always a pleasure doing business with Rosedale Chevrolet.

Donita

Nov 14, 2014

Joe is very nice and helpful no pressure just great information and easy to communicate with. Very accommodating and professional. Darrin in accounting also great to work with he sold me on the lease insurance and no wasted time. I will refer and return!

William

Nov 14, 2014

Everything went smoothly. I was welcomed warmly and given a ride to work on the shuttle. My car was repaired and I was picked up to come back to the dealership to get it. Harry was great - and the service was great.

Melody

Nov 13, 2014

Everyone I have worked with at your dealership has been professional, and courteous. It made the purchase of my new car and service visit a very positive experience and I will pass this on to family and friends.

Pauline

Nov 13, 2014

Jillissa was very friendly, as was Mike Skoog. We really had a very easy time purchasing a new vehicle. Thanks for the great experience!

Stephen

Nov 13, 2014

It has been many years since I have used the dealership's service department about 26 years in fact I was impressed with how smooth it went, everyone on the same page, great job, great people and great cars, Thank you.

Charlotte

Nov 12, 2014

I am always able to get in, even without an appointment.Harry, the Service Advisor, is GREAT! Takes excellent care of me and my car!

Molly

Nov 10, 2014

I always have a wonderful service experience at Rosedale, that is why I continue to bring my vehicles there. Thank you for always providing such an excellent experience!

Dexter

Nov 8, 2014

Well to be honest I went to the Chevrolet dealer in Brooklyn Park, Mn. just off Brooklyn blvd . The sale manger and the sale rep was very unprofessional was not honest giving me the run around and trying to get me to buy a vehicle I did not want. I felt that they did not care about working with me. The car salesman did not return call, I spent a lot of time waiting to hear from her, so I took a proactive approach to follow up with her. I have my hunch as to why they took that approach. So I told myself I will never buy a Chevrolet. I also liked the dodge ram as well. My wife convince me to try Rosedale Chevrolet And there we met Joe. great guy to work with, me and my wife felt very comfortable working with Joe he was honest and straight to the point. We are very pleased with vehicle we got. A

ChevyFan

Nov 7, 2014

I purchased a Malibu in 2003 from Rosedale Chev and have had all of the service/repairs done there. They have been convenient, friendly, and reliable. Thank you.

Markus

Nov 3, 2014

It was real convenient for me to be shuttled home & picked up, while my car was being worked on.

Elizabeth

Nov 2, 2014

Nate was awesome. No games and knew his stuff. I was frustrated when I got there and left very happy. I've already recommended friends there and wI'll definitely come back.

Ashley

Nov 1, 2014

Customer service was easy, friendly and helpful to work with. Shuttle service was excellent. Would definitely recommend and will go back for service when needed.

Elizabeth

Nov 1, 2014

My issue was the result of a factory defect. And they did everything they possibly could to repair that and compensated me totally

Susan

Oct 31, 2014

Great experience. I wasn't sure if I wanted a car or SUV - Joe was great walking me through the options and letting me test drive to make my decision easier. No pressure which was nice. I decided on a SUV and Rosedale Chevrolet was able to find me exactly what I wanted! Working with Darin on the financing options and other details was also pressure free. In the past with other dealers there was always pressure to buy this experience made me relaxed.

Jillene

Oct 30, 2014

We initially went to the dealership to get the gift card, but we ended up getting a car. The only problem I had with the experience was that we waited a while.

Shannon

Oct 30, 2014

I think Harry is excellent! He is truthful about what work needs to happen, not overselling like other people. I trust him and do what he suggests.

Thomas

Oct 30, 2014

I was skeptical at first of the diagnosis of my car's problem, but after seeing the part that was replaced, I am quite pleased that the problem was discovered and repaired.

David

Oct 21, 2014

The overall experience was very well planned and timely. Thanks again for the approach and positivity around the floor area.

Janice

Oct 21, 2014

I brought it in for the ignition recall repair and oil change. It took less time than I expected. Everyone was very courteous and helpful.

Rebecca

Oct 21, 2014

Mike was great in explaining what was wrong with my car and how they were fixing the problems. I also appreciated the updates he gave during the day so I wasn't left wondering what was going on.

Lori

Oct 17, 2014

I always receive excellent service and expert advice from the courteous (and friendly) advisors and staff at Rosedale Chevrolet. I wouldn't bring my Malibu anywhere other than Rosedale Chevrolet for service!

Michael

Oct 16, 2014

Harry Pho is simply a joy as a service advisor. He was friendly, explained exactly what was being done, and always makes me feel that he truly cares. Harry is Awesome. It's truly that simple!

James

Oct 15, 2014

Back for my third purchase thanks to Chevy Joe I trust Joe he is good to myself and my wife he is honest and he get me the best deal possible wonderful man

Karen

Oct 15, 2014

It was a very pleasant experience and I felt valued as a return customer which was nice. And Joe the sales man I had was very knowledgeable with the vehicle I wanted to purchase.

Denise

Oct 5, 2014

Knowledgeable,understood what we wanted and didn't try to sell something we didn't want. Very helpful getting the deal done with wife out of town. Very accommodating. Nice guys.

Mark

Oct 3, 2014

Didn't think we would get financing for a new car, but the salesman worked with us and got the financing we needed. thank you

Jean

Sep 29, 2014

Harry Pho, Always makes sure to say hello even when he is busy. Takes 100% care of us and listens to our questions and concerns. He is a gem.

Cheryl

Sep 25, 2014

Had to bring my vehicle in for some "recall" repairs. Was surprised to see that they did a free check on tires, fluids, etc. That was nice.

Lisa

Sep 24, 2014

Was decent, but we forgot about mudflaps on the truck. Came back over and even gave the part numbers to the ones needed, and STILL have yet to hear from anyone!

Laura

Sep 20, 2014

Friendly staff, and an easy location to get to. My sales contact Reily responded quickly to my emails, and was able to track down a Sonic for me that matched the options I'd wanted, faster than the other locations I'd contacted. Very much appreciated!

Charles

Sep 19, 2014

Ray and the mechanic did a great job. The shuttle driver was friendly and cortious. Great job overall by all

Michael

Sep 19, 2014

I received great service from the team there. I now have Mandy's card and will look her up when I need other service on my Equinox. She has been very professional and knowledgable about my vehicle for three visits now and she didn't miss a thing during any of them. I will trust her next time my car has any issues or needs.

Joan

Sep 18, 2014

I buy my cars at Rosedale because of the excellent service. I trust Ray implicitly, but it is apparent that all the service reps deal with customers respectfully and with integrity.

Talesha

Sep 18, 2014

Jim was very great, he was very prompt in informing me when the car was ready and also gave me a follow up call to make sure I knew I could pick up my car and the let me know the service hours. Great service from him and would recommend him to others! Thank you!

Jmk

Sep 16, 2014

I purchased a new car from rosedale chev in not to long ago.The salesman who's name was rob told me of all these great features and bonuses of leasing.So I decided to lease a new impala. I was told I would get two key fobs.That was a lie.I was than told I would be able to come back and get the key fob a couple days later.which than turned into missed calls by the sales man and lies about it.months later I finally got it.aftwr I was told I would get multiple free tanks of gas which I never received for the inconvenience. I was also told I could bring my car in up to 3 tines and have 50000 dollars worth of scratches or dents fixed.I tried to do this and my salesman no longer worked there.I talked to the sales manager.Who told me I was lieing.I was very frustrated so I asked if it was in the contract and he told me it's not and I'm stupid for not reading what I signed. He than set up a day for me to come in and look at the scratches which were very minor and he wasn't there.I contacted him the next day and he hung up and didn't return my calls.So go ahead and buy a car from them.but you were warned.

Jaime

Sep 15, 2014

This was m 1st time scheduling service online. I was very impressed with dropping off my van for serice that it did not take long to entered into the system til i was off to the waiting room. Grilling burgers on a saturday is very nice to the customers. I also enjoy having my van washed.

leatherbabe

Sep 13, 2014

Everyone at Rosedale Chevrolet are very friendly. I was confident in my purchase because they did not leave any questions unanswered. They are very knowledgeable about their vehicles so I had all the factors I needed to choose what car was best for me.

Sharon

Sep 11, 2014

Everything was perfect! I had recently been in a auto accident, and needed a new car! Shane Sutton was very helpful, courteous, and got me into my new car!!! I also should mention Dan Reinhardt he was very courteous, and helpful too!!! Thank you for having such a great staff at Rosedale Chev!!!!

Patrica

Sep 10, 2014

I came in for a recall part. Set my appointment, was pleased to get in on time. Work was done quicker than anticipated. I was in & out within an hour. Loved the free car wash, great extra perk. Service person I dealt with was very friendly as was the desk where I picked up my paperwork & keys. I was very happy to get in & out so quickly as I brought this in during my lunch hour.

Lisa

Sep 9, 2014

Jack insisted on driving me to my destination (downtown Mpls) instead of dropping me at the park and ride - what a nice guy! Ray was deathly sick but still took care of his customers. Love, love, love my service guys!!

John

Sep 7, 2014

everyone was very cordial and kept me in the loop about my car and the amount of time it would take for the work to be completed.

Jacqueline

Aug 31, 2014

Everyone was so cordial, easy to talk to, and answered allmy questions. A great experience! Will certainly come back for my car needs. Will also tell my friends. Thank you somuch. Sincerely, Jacqueline Zimmerman

Carol

Aug 30, 2014

Michael Do is the most helpful person I have encountered! He explains exactly what is going on with my car. He is very knowledgeable and most helpful.

Andrew

Aug 29, 2014

I was assisted by Reily, who I found to be excellent at his job. This was my first time leasing a new vehicle, and he was very patient with me during the process. I wasn't afraid to ask him questions, no matter how basic, and he didn't get frustrated when I needed more clarity on a given topic. He stuck around way past his shift's end to help me finish up the transaction, even taking the time to lead me through a final demo of the car's features to ensure I had what I wanted. I'll also give a shout out to Darin, the Finance Manager, who successfully walked me through my first lease signing and cleared up a detail for me when I called back the next day. All in all, I had a great experience at your dealership. I'll be back for my Cruze's first car wash soon!

Amy

Aug 28, 2014

I walked in to Rosedale Chevrolet with full intentions. I wanted a nice newer Car. I had never in my life been able to own anything newer than a 10 year or better. I was absolutely amazed, and floored by what they did for me . From Erick in Sales, to Doug in Loan office ,to Dan in Finance. They all worked their magic, and I drove home a New 2014 Chevy Cruz that same Day ! I was very impressed with the high level of professionalism, and superb attitude! I was treated very well . My Car is beautiful! This being my first new car purchase, I can truly say It was a great experience ! Thanks Rosedale Chevrolet!

Christine

Aug 28, 2014

Between the great customer service I received from Joe Girma, Mark Vermilion's used car knowledge and expertise and Darrin Meyer's quick turn around and excellent financing options I cannot express enough how great my new car buying experience was! Rosedale Chevy has a stellar team over there!

Laurie

Aug 28, 2014

I've been a loyal Rosedale Chevrolet customer for years! That is due to the fact of the wonderful personal customer service exhibited by all the staff but especially the care and concern for my vehicles from Ray. That type of service is much appreciated in this day and age where sometimes you're just a number and not a person!

Kathleen

Aug 27, 2014

Told them what I wanted. We found a car I liked and they worked it out that I could keep the payments the same and no money down Rick and Tony really helped me get into the new vehicle

Nicole

Aug 27, 2014

Great experience. Not pushy and very knowledgeable. Had a great experience with the financial person and would absolutely go there again if I had the chance.

Steven

Aug 26, 2014

Rosedale Chevrolet employees were very courteous throughout and always quick with a smile, making my experience as pleasant as going in for an oil change could be.

Mr. Drill Man

Aug 22, 2014

We have visited frequently looking for the perfect vehicle, ate lots of hamburgers and hotdogs along the way! Roger originally helped us , he was great but he left to go elsewhere. My Honey sure knows how to wheel and deal. He asked every question under the sun regarding warranty, price and your profit. I know he was keeping our best interest at heart. Shane hung in there and provided all the answers Mike needed in order to seal the deal. I think Shane was great and the burgers and dogs weren't too bad either. We will look there for our next vehicle as well.

Nathan

Aug 19, 2014

I had a great experience purchasing a new truck from Rosedale Chevrolet. Our salesman, Steve Hawes, was excellent. It was by far the best experience I have had purchasing a new vehicle. I would highly recommend this dealership and Steve Hawes to anyone looking for a new vehicle.

Linda

Aug 13, 2014

Harry was there with personal greeting and is professional and helpful. Shuttle service is awesome and drivers were there on-time and were very friendly. Car seems to be working great and experience was very easy.

Nick

Aug 13, 2014

Another great experience. I love the fact I can just drop my truck off and get a ride to and from work, very convenient. Mandy was as kind and knowledgeable as always and makes me trust the service I am getting all the more. Thanks again Rosedale Chev!

Timothy

Aug 9, 2014

Overall a positive experience today.I have an older model vehicle, but the needed part was in stock and the work was done quickly.

Jennifer

Aug 8, 2014

Harry P is always so awesome. He very clearly explains what he found, and how he fixed it. He is my favorite, although everyone at Rosedale Cheverolet is always great.

Kelly

Jul 29, 2014

Mike, you are wonderful! You have helped me out countless times with my car and making sure I have everything I need. Ben from parts was very accommodating this time around. Everyone here is extremely personable and helpful making sure I know what to do to fix my car. This is the ONLY place I'll go to get work done on any of my vehicles. Thank you all!

Nancy

Jul 19, 2014

It's quick & efficient. Someone comes in to let you know how things are going and how much longer it should take. I feel like I'm not forgotten. I think the work done on my car is exceptional! I don't feel like they're trying to sell me something I don't need and I love that!!

Sarah

Jul 14, 2014

Work I asked to have done was done wellThere was one test run that my car failed that wasn't mentioned to me thT I would have had fixed on the spot ( burned out upper back light) I only found out as I read my report at home. Now I need to make another stop which is annoyingAnd work was slower than expected as my usual service tech , who my appointment was under, was out, so they were back logged even tough I had an appointment.

Matthew

Jul 8, 2014

Roger did a great job. I was glad to return as a customer for my second vehicle. However, I did consider going to another dealership initially after some problems I had in the service department during service on my Malibu. I had to return to the shop four times to fix an alignment issue, each time spending hundreds of dollars on a problem that should have been fixed the first time. Eventually, the service guys straightened it out, but in my estimation the problem should have been addressed the first time. Nonetheless, my experience with Roger in buying the Equinox was good.

John

Jul 2, 2014

Everything went well with my recent purchase of the 2014 Equinox. All sales reps and managers were very cordial and helpful to make my purchase finally successful. Thanks for all. John

Barbara

Jun 28, 2014

They were very efficient znd had my repairs complete and my car returned to me in less time than I thought it would take.

Steven

Jun 25, 2014

Appreciate the status updates. Appreciate being told I could get a part cheaper elsewhere (bought it at rosedale Chev anyway)

James

Jun 21, 2014

Was very friendly, prompt did a very good job.I am glad tohave Rosedale Chevrolet for my car dealer and service dealer.I am very happy with my Cruze car. Getting 42.2 mpg on thehighway.Thank you for making this car!

Roxanne

Jun 18, 2014

It was a comfortable and enjoyable experience. They were very friendly and I felt they cared about me getting what I wanted. They worked very hard for me. I will go there again if I need another vehicle.

Dolores

Jun 17, 2014

Efficiency seems to be everyone's goal. Communication with the customer is also very important. I was kept informed about the status of my car throughout the process. Thanks.

Quinn

Jun 12, 2014

Everything went smoothly and I was out in the amount of time that they had told me I would be there.

Colette

Jun 11, 2014

Mandy M's exceptional customer service made a very hard situation good. My insurance company rep was unresponsive. Mandy followed up and communicated with me when the issue arose. She was diligent and professional. Without her I would still not have my vehicle back and fixed. Once I was able to get my claim transferred to a local field agent everything went smooth.Damage happened on Wednesday and Mandy had the vehicle initially accessed on Thursday by noon and communicated to the insurance agent. I reached her after my second call to Rosedale Chev at about 5:45. I would be without a car and since it was almost closing time for RC's service area, as well as all rental companies, Mandy was able to secure a rental from RC for me. Mandy is always professional and empathetic. I cannot say enough about her customer service. She makes me feel like a friend. Only issue I would bring up is the service person who first took my call at around 5:30 was not helpful. Only when I called back and talked with Mandy, did I fully understand the process of towing my car in and next steps.

Landon

Jun 11, 2014

It took 2 trips to fix the AC that wasn't working when we purchased the vehicle. But it works now.

Bradley

Jun 6, 2014

I had the Cobalt in for the 50000 mile service and, as always, Ray and the crew are right on top of things. My front struts were leaking again so I was able to get that problem taken care of at the same time. I can't say enough good things about Ray and the Great service he provides.

John

Jun 6, 2014

Because it had to do with a flat tire replacement, I did not have an appointment, but my problem was taken care of immediately. I have always appreciated the dealership service.

Judith

Jun 6, 2014

The only repairs recommended to me are the ones I expected. I have complete trust that only the work that needs to be done is what is getting done!

Scott

Jun 3, 2014

Michael is fabulous! He really listened and explained what was to happen and kept me informed. He is a superstar! Only thing: My horn still does not work (and that was one thing that was to be looked at) will be back next week.

Patricia

Jun 2, 2014

Mr. Vo always remember his customers, addresses them by name, explains the service provided completely, and is the epitome of professionalism. Excellent service ethic!

Robin

Jun 1, 2014

I work for the state of Minnesota and have already told some of m friends what a great job the service department did. They even washed my car. I have never had a bad experience there. Everyone is very nice and friendly. I live in Eagan and there is probably a closer Chevy dealer but I like going to the Rosedale Chevy dealer.

Laszlo

May 31, 2014

Harry listened and was able to find the problem with the navigation system in my Suburban. Parts were ordered and replacement completed within a timely manner. Also, the complementary shuttle service staff were friendly. Great customer service overall. Thank you!

KellBell10

May 25, 2014

Superior customer service! I've only been in a handful of tones and everyone still remembers me, everyone is extremely helpful and very straightforward. They are good at explaining what is going on to a non-mechanic. Thank you, thank you as always! I definitely won't go anywhere else to get my car worked on.

Bradley

May 23, 2014

I was there for the Cobalt ignition recall notice. As always, Ray and the team took care of the problem and I was quickly back out on the road.

Michele

May 22, 2014

Mr. Harry Pro as always, was awesome! Place clean,coffee great,people courteous! Truck looked and drove great after the work was performed! I live south of St. PAUL . DRIVE IS long but well worth it! Thank You!

Rachele

May 22, 2014

Loved everyone that helped me. Nate was so helpful and he answered all of my questions. It was an easy process to buy my new Chevy Cruze.

Tim

May 20, 2014

I appreciate the opportunity to work with Ray Fitzsimons in Service. He is very helpful and always shows a genuine concern with regard to any repairs needed on my GMC Jimmy. Unlike other dealers or service garages, he doesn't push the extras and always tries to help me out with the pricing. Ray is the main reason I take the Jimmy to Rosedale Chev for service!

Britta

May 19, 2014

I had a very terrible situation with a brand new leased car. Ray was very calm and comforting. He did a great job!

Perry

May 19, 2014

I love the fact that you guys offer Chevrolet services at a very affordable price. There's no one else I want working on my 2012 Malibu than a factory trained Chevrolet mechanic. The staff always makes me feel like a VIP.

Thaddeus

May 15, 2014

Every time i visit Rosedale Chev Mike is always very helpful and personable. He always goes out of his way to meet the needs of customers no matter how busy he is. All the staff at the dealership are very nice and helpful, but Mike stands out the most. His positive attitude and demeanor reflects his strong work ethic. I work in the service industry so its very easy for me to recognize exceptional customer service. Thanks Mike!

Laura

May 13, 2014

I had a fabulous experience at Rosedale Chevrolet and will definitely refer this dealership to others! Steve Hawes was my sales person. He was genuine, friendly, knowledgeable and really fun to work with. In fact, the reason I ultimately chose to purchase a Chevy (I owned Toyota's and Honda's for the last 30 years and was thinking about purchasing either a Toyota or Honda again) was because I trusted that Steve would work hard finding the vehicle that was right for me -- which he did, and I am thrilled with it! This was the first time I financed a vehicle, and was skeptical and apprehensive about doing so. However, Rosedale Chevrolet's finance manager, Darin Meyer, made sure the transaction went smoothly. He was very personable, efficient and such a pleasure to work with.I truly look forward to a long relationship with this dealership, and Chevy!!!

Carole

May 12, 2014

I had a 60,000 mile checkup and was pleased with the service I received. I got a ride home promptly and was promptly picked up when my car was done.

Riaz

May 12, 2014

I still seem to have some problem with the front end and smell of antifreeze after adrive. I will be bringing the car back in.

Kenneth

May 11, 2014

Made an appointment on the internet Friday morning, 5/9/14 at about 10:00 a.m. and had the oil change performed at 11:30 a.m. that same morning. Very convenient. The staff were all very professional. I always appreciate the complimentary vehicle wash and manual towel dry.

Frances

May 10, 2014

I explained that I had a time limit; and Timothy Albrecht made sure that the service was completed within an hour. I was very pleased.

John

May 8, 2014

Steve Hawkes was absolutely the best car dealor I've ever worked with. I will definitely be buying all of my vehicles from him going forward. Class act and straight shooter all around!

Terry

May 7, 2014

Great service, friendly people, fair pricing on products and service, always lets you know if they find something that should be taken care of.

Ron

May 4, 2014

This was my first service experience at Rosedale Chevrolet, and everyone was very friendly. The service Technician who was wrote my vehicle up for service was knowledgable, and called back with a price quote, and when my vehicle was done,and my vehicle was finished when they said it would be done. As far as the service work performed, I am very satisfied with my vehicle, and will definitely will go back for service work.

Brian

May 2, 2014

Steve Hawes the salesman knew the cars he was selling. He took the time to listen to my requirements, and wishes, then searched to find several cars that fit my needs. He took the time to let us test drive several cars, including the new camero. At the time of sale he was there to explain all the features of my new car and also to assure that the process went smoothly. Darin Meyer, the finance manager, guided me through the finance paperwork. Quickly completing all of it even after some small adjustments.

Kelly

May 2, 2014

Mike explained everything very well and was extremely helpful! The service was fast, affordable and professional. Thank you so much, I'll continue to do all my service needs for my car here.

Leslie

May 2, 2014

Roger took a great deal of time showing me every feature of the car. We sat in the car for over 30 minutes while he showed everything.From the beginning of my cobalt recall and Michael Do being so helpful in the process to roger graciously helping me out in a torrential rain. Thank you everyone

Anita

May 1, 2014

Ray at Rosedale Chevrolet has been my contact for all my car situations. He has always taken excellent care of me, the customer. Thank you Ray!

Gary

May 1, 2014

Mike from service was very helpful and completed the work as requested. When picking up the vehicle late last night we worked with Ben from parts to handle a charging issue and between him and the cashier on duty they handled it quickly without any issues.

Leonard

Apr 30, 2014

Roger approached us with a smile and friendly greeting upon arrival. He inquired how he could help us and immediately answered all our questions. The entire transaction was handled professionally and his follow through was outstanding. We would not hesitate to do business with him again and would definitely refer friends/relatives to him. This was one of the best car buying experiences we have had.

Todd

Apr 30, 2014

My experience with Rosedale Chevy was excellent. The salesman, Austin Slack, was very helpful with my questions concerning financing. He was also honest with me about why I couldn't buy the car I wanted. He explained the reasons to me in a way that it made sense to me, and didnt just say sorry and disappear. It went a long ways with me, and I would tell anyone to go to Rosedale Chevy. I only wish I would have gotten a red one. Todd MarushinTodd Marushin

Marlys

Apr 29, 2014

There was an after market cruise control that had been installed on our Chevy Cruze by the dealership before we purchased it. The cruise control was installed incorrectly and caused issues with our car. The Service Advisor, Ray Fitzsmions, went out of his way to look into this for us and get the cruise control re-installed correctly free of charge. I am very appreciative!

Mary

Apr 26, 2014

I always feel very comfortable when I come to Rosedale Chev with my Equinox for service. The people are very welcoming and take the time to explain what needs to be done.

Richard

Apr 24, 2014

Roger Ratajczak, was an excellent salesman. He was friendly, but not pushy. Relaxed but not boring. Sincere in that if I asked something he wasn't sure of, he had no problems in admitting it and would quickly find out the answer.

Donya

Apr 22, 2014

Every time I come to Rosedale Chev I am treated great! The customer service is always amazing! I love you staff/team!

Lee

Apr 22, 2014

The service was friendly and quick.The chairs in the waiting room are not comfortable for me following my two hip surgeries last year.

Laura

Apr 21, 2014

My experiences with service have always been great, other than the fact that they are pushy and try to get me to purchase services that I do not need. Sales and Finance on the other hand, i will never recommend again. They have lied, told me my car (both i have purchased) have things they do not, and then I was on the run around for a refund that had been in their hands for 3 months and they told me that they did not know.

Jean

Apr 20, 2014

Harry in Service department is always friendly and lets us know when anything shows up on our vehicles. The last time I came in for an oil change he noticed some water by the transmission and set up a loaner. Couple of days later I dropped off my car and I had the loaner for two days but notified me what they found and fixed it under waranty. The service department is wonderful.

Ronald

Apr 17, 2014

They fixed my problem in a few hours of dropping it off. Great job and thanks to Harry Po for his service and great attitude!

Cheryl

Apr 16, 2014

Harry Pho, my service advisor, was very professional and took care of everything! I am so impressed with the quality of service at Rosedale Chevrolet.

David

Apr 16, 2014

Despite the fact that my car needed expensive maintenance and there was a delay in picking me up from my work, the attitude and treatment by your staff was great. I understand the delay (accident of another van so that is why the delay) and the cost was understandable given the problem. I have worked with Harry since Midway Chev and alway trust his judgment and assessments of my car. The van driver, who was an older gentleman was great and apologized for the delay and gave the reason for the delay which was helpful to me to understand the situation.

Mary

Apr 16, 2014

Rosedale Chev warranted the work just great. I do think there is a design flaw though. This was the third time in 55750 miles, that gaskets on the coolant crossover pipe have been replaced on my 3.9 V-6. The last two were at 6000 miles and ten month intervals,thank goodness. What can I do?

Theresa

Apr 16, 2014

I think Ray is the best. It's a mixed blessing: great that the service techs are so awesome, yet not so great that I'm in there all the time for problems with my Sonic.

Gary

Apr 15, 2014

Erick, who I first started dealing with was friendly, helpful and willing to do anything he could to help me make a deal with the vehicle I wanted that was not available at your dealership. Because he was new he pulled in Reily to help him. They found the vehicle I wanted out of state, which I was not expecting them to do, had it shipped here, and finished the deal. After singing and excepting the vehicle, Erick went over everything about the vehicle so I understood the special accessories. Between Erick and Reily I will continue to do business at this dealership. I also had a discussion with the manager that evening as he wanted to make sure I was happy with his employees, this is a dealership that cares about their customers, and their satisfaction.Gary Lokken

Bradley

Apr 11, 2014

I took the car in for a turn signal replacement and with your excellent technicians and safety check process it was discovered that two other marker light bulbs were out, and that the transmission coolant lines were leaking. All issues were taken care of and I was/am off and running.

Elaine

Apr 9, 2014

As usual, service department was excellent. They did forget about me and I waited longer than normal, but no big deal.

Tara

Apr 9, 2014

Harry took good care of me. Great service on his behalf. On a side note. I was not impressed with the rental car you gave me. It was VERY dirty on the inside. I didn't even want to use the cup holder.

Jean

Apr 7, 2014

Harry in service department is always very friendly and we feel very confident and comfortable driving a little to get the best customer service for our vehicles. Harry notified me of an issue with my car that is minor, but suggests to bring in under warrantee and get the matter taken care of. I will be bringing my car in on Wednesday and Harry already made arrangements for me to have a loaner--same car as mine. A Cruz. That is wonderful customer service.

Steve

Apr 4, 2014

Service Adviser Ray Fitzsimmons was extremely professional as is normal. Vehicle was in for a general service and tire rotation. The service was completed much quicker than I had anticipated, all members of the Rosedale Chevrolet team were very courteous and knowledgeable.

Jennifer

Apr 3, 2014

I was 30 minutes early and they got me in, although I would happily waited. Also, I appreciate the fact that the service guy came back after a spell and explained that my filter was much more dirty than it should be for the age of my car (due to this past winter) and would I like it changed? Very friendly and professional people every time I visit.

David

Mar 26, 2014

Everyone I met and dealt with was friendly, personable, and knowledgable. The dealership was clean and welcoming. The service was a great value for the price and I will certainly be a return customer

Dovette

Mar 26, 2014

Ray has done a great job as well as your other service reps. He is very genuine and portrays excellent customer service. I have also worked with Mike Do who is also very nice and does a great job.

Robin

Mar 26, 2014

My sales person was very good. Much more professional than Doug was. I really love m Malibu. Very glad I got the car.

Freda

Mar 22, 2014

Ray & Harry always take great care of my vehicle! I also appreciate the shuttle service both drop off and pick up. Nice!

John

Mar 22, 2014

One reminder would be sufficient. I received three: one phone call and two emails. Great service - I was out in 40 minutes!

Diane

Mar 18, 2014

It was good. I am bummed that my normal service person, Chad is no longer with Rosedale Chevrolet. It seems like every time I establish a consistency with, they leave.

John

Mar 11, 2014

A dashboard light popped on while out shopping so I brought it in and was told they would look at it. Hour later it was fixed and I was on my way. No charge because of warranty. Cool.

Eric

Mar 10, 2014

Quick oil change, great service and a car wash.I was able to do some work in the new waiting area, makes haveing work done as convenient as it can be.Excellent!

Brian

Mar 7, 2014

Harry my service rep is always very helpful and takes good care of me when I bring my 2010 Chevy HHR in for maintenance.

Janice

Mar 7, 2014

I really appreciate your new lounge/waiting room - so much bigger than the old one. Coffee/tea and beverage machines are handy, too.Always good service from the service dept. Ray F. and Keith(?) are great guys!

Judith

Mar 7, 2014

Ray Fitzsimons is the reason that I came back to Rosedale Chev. I moved to Oakdale and used a closer dealership several times but did not get the understanding, patience, and non condescending attitude that Ray always provides. I also appreciate the skill of the technicians at Rosedale in diagnosing the issues I presented and documenting their results fully on the invoice. I had to beg for that info at the other dealerships.

Stephanie

Mar 7, 2014

The only I wouldn't refer anyone is not because of the service (which was excellent) but I would never refer anyone to a Chevy product.

Brian

Mar 5, 2014

4th purchase from Joe in 3 years, all have gone quick and trouble free. I look forward to the next purchase from Joe and suggest anyone looking for a vehicle do the same

Karen

Mar 5, 2014

Everything from when I walked into the service area to when I picked up my vehicle, the people were very kind and courteous. The excellence in service and customer care is A, No. 1. I am very pleased all around with my visit at Rosedale Chevrolet.

Douglas

Mar 3, 2014

Michael is great to deal with. He takes good care of me and my CAR! (The female service person is also nice to work with..)

Laurie

Mar 3, 2014

This vehicle was purchased at another dealership as you did not have this make/model in your stock but I do not care for the service they provide at the other dealership such as only one way shuttle service, being rude and inconsiderate of their customers - they always have been, always will be. This is our fourth vehicle in the family and I will continue bringing all the vehicles to Rosedale Chev. Ray Fitzsimmons and the others on the service team go above and beyond accomodating and making sure the service received is top rated. Chris and Julie round out the experience and make sure I'm treated well!

Brian

Feb 28, 2014

I worked with Mandy, and aside from the fact that she kept forgetting to test my key fob which became a running joke she was fantastic to work with. She set up the appointment, walked me through what was wrong with it, worked with the warranty company and got everything covered. I won't go anywhere else for my service needs from here. And I will buy my next vehicle from Rosedale Chevrolet as well.

Lori

Feb 27, 2014

My service rep, who I rarely see, treats me like I'm an old friend - that's very nice. He seems to take a very personal interest in getting MY car running its best. And I appreciate the shuttle service; it makes it very easy for me, a full-time worker with only one car in the household, to make it to work while my car is being serviced, and without having to arrange for a friend or family member to get me to downtown Minneapolis during rush hour. I had a very pleasant experience.

Nick

Feb 27, 2014

The only really issue I've had is it's tough to get a ride. The last two times I've come in and asked (first time I called ahead with my appointment, this time I asked when I drove in) and I have had to figure out another way to work (thankfully it's just down the road. Otherwise the service writers are great, the techs do a very nice job and the detail department does wonderful work!

Faye

Feb 26, 2014

They are always helpful and courteous at Rosedale Cheverolet. I look forward to doing business with them for many years to come.

Jaime

Feb 19, 2014

I scheduled a 50,000 mileage service for an appointment at 10:00 a.m. I showed up at 9:30. I was told to expect a three hour wait by Ray. I was contacted 5 hours later that it was finally done. I checked the air pressure & they were not all the same. I also do not believe all the tires were rotated however I will not be able to confirm that exactly. I advised of a possible break leak. Upon receipt of invoice I was given a $45 charge for diagnostic. That was not communicated to me. It had snowed earlier that day so that is maybe why my van was not washed but that wasn't elaborated either.

Michael

Feb 19, 2014

The only disappointment we had was that the car didn't get washed because something wasn't working. I always enjoy having a nice car wash there after work is done and especially in the wintertime.

Sheila

Feb 19, 2014

I had a great experience my car was fixed I had a rental and the service was great especially mike do in the service dept

Hong

Feb 18, 2014

The service was excellent! That is the reason for having had my car maintained at this dealership since I had the car.

Laurie

Feb 17, 2014

Ray and the others at the Service Center are always pleasant, courteous. I only wish other businesses were run this way!

Rochelle

Feb 16, 2014

I found the service excellent. I felt very comfortable. Any questions I had were answered and everything happened without a hitch! Very pleased with the excellent customer service. Something a person does not see too often anymore.

David

Feb 15, 2014

Kyle was very helpful and kept me informed of the progess.When I had to wait just a extra minute or so to get my bill processed, he apologized numerous times(which was no big deal). He informed me of other things which needed attension and gave me the cost of doing those items. Over all, I was very pleased with the service Kyle gave me, and I would never think of going somewhere else for service. I have found your service unmatched. Thank you again for a great experience.SincerelyDavid Mosimann

Michael

Feb 14, 2014

Harry Pho is the guy I have been going to for a few years now and he always treats me well and does a great job on my truck. I live closer to Friendly Chevrolet now, but I still bring my truck into Rosedale for maintenance because of the service I've received.

Tom

Feb 13, 2014

We take our Chevrolets to the dealer because the service department is extremely professional and very friendly. We believe that Harry will address anything with us and does not do unnecessary work that may have previously been done.

Cecily

Feb 12, 2014

I was greeted promptly after driving in and immediately helped. My reason for being there was noted and work ordered to fix the problem without "racking up a big bill."I appreciate the good work you do. Work was done promptly.

Richard

Feb 12, 2014

Simply wonderful! Harry Pho is a pleasure to work with. Actual service performed easily met my expectations. I have no reservations about bringing my car back to Rosedale Chev for future service needs.

Steven

Feb 12, 2014

Harry and Jim took good care of me as usual! Oil change, tire rotation and brake job and I was on my way.

Cezanne

Feb 11, 2014

I have always, since I first purchased my car from Rosedale Chevy, had great service from Corey who was my salesman to the excellent mechanics and service people. I was just telling my daughter that I have always had the best experience at your dealership of any other that I have dealt with. I appreciate having your people take care of my car and just being genuinely helpful and caring in regard to my needs. You are doing a wonderful job. Thanks C Greene

Craig

Feb 11, 2014

I had multiple issues and ended up having to bring the vehicle in for service twice in 2 weeks. This is a low usage vehicle, and some maintenance other than oil changes had been neglected for a period of time. Rosedale Chevrolet service was able to resolve these issues. I am satisfied with my new service advisor, and the work that was done.

Darcy

Feb 11, 2014

I initially made my appt. for a recall issue and then called back the next day to see if they could also do an oil change at the same time. "Absolutely, we can do that for you" was the answer. Yay! Saved me time, money, and an extra trip! Thank you Rosedale Chev.

Gary

Feb 11, 2014

Brought car in for a hesitation problem, car was looked at and even got a shuttle ride back to the dealership, no problems with the service.

Marisa

Feb 11, 2014

I was greeted and taken care of promptly, when my service was done the same person that checked me in came to tell me my car was done. clean and running like a champ.

Maureen

Feb 11, 2014

I always have a great experience when I bring my car in for service. The staff is welcoming, the crew works quickly, and the prices are reasonable. Thanks!

Richard

Feb 11, 2014

took vehicle in for 2 recall bulletins and to check on heated seat not working, recalss were taken care of and parts were ordered for the heated seat to be corrected

Sam

Feb 11, 2014

I will never go to another Chevrolet dealer after going to Rosedale chev. All the employees I've dealt with treat me more like a friend than another sale or warranty service and I really appreciate that. Keep up the good work!

Sandra

Feb 11, 2014

Ray and is team are there to make sure you are comfortable and see the job gets done. If something needs to be done you are informed Been coming in for many years.

Tim

Feb 11, 2014

I always receive great service from Ray Fitzsimmons! He is easy to work with, goes out of his way to make sure only repairs that are needed are done, and he does his best to help minimize the cost to retain this loyal customer. Ray is the MAIN reason Rosedale Chev Service is my preferred stop for my '99 GMC Jimmy.

William

Feb 11, 2014

The service team was great. My only comment would be that they please teach me how to use the remote start after it was installed. I had to look up directions.

Dominic

Feb 10, 2014

It was a good experience. Customer service was great, and they made my car look great with the car wash.

Jodi

Dec 31, 2013

WAs expecting to having to shell out at $135 for a service call, instead the repairs, water pump and heat were still under the warrenty.It is good to have heat today considering the high is below zero. The dealership also gave me a ride home and back when my car was ready. Saving a trip for my wife. Thanks. Also washed the car which was badly needed. i

Jaime

Dec 30, 2013

I had a 10:30 appointment that I was able to show up early for. Jim told me to expect to wait an hour. He also advised me that I was nearing the 50,000 mile maintenance of transmission service that he could offer a discount on. I kindly declined. I waited in the lounge and within the hour my vehicle was ready. I was very impressed to be told the actual time to wait was not longer than expected.

Barree

Dec 29, 2013

We brought our car in without an appointment and were taking care without missing a beat. We got a call back saying our car was fixed. Thanks!!!

Dan

Dec 29, 2013

You guys are different then other car dealerships in the fact that you care for your customers and don't treat them like a pocket of money. My cars and service will always be done with you guys!

Timothy

Dec 29, 2013

Our 2002 Trailblazer gave us no warning that anything was wrong until the day it would not start. Rosedale Chevrolet got us in without an appointment and we had our vehicle back on the road within twenty-four hours!i rated question #2 only 5of10 because i am not the type of person who refers others to ANY business, regardless of the quality of service.

Craig

Dec 27, 2013

What can you say , there the best ! Shuttle program is great Appointments are easy to make and I have always made them for the next day with no problems

Carla

Dec 24, 2013

i wish your computer system was better. even when i tell them the car is a certified and under warr. they still want to try to charge for this service.

John

Dec 21, 2013

I was very impressed with the professionalism, knowledge and friendliness that was shown when you were obviously very busy. I was impressed with the patience and time you gave to us and I am very happy with the results.

Charles

Dec 20, 2013

It was great as always. From Ray at the service counter to the young lady that takes the payment, everyone is courteous, friendly and professional.

Jack

Dec 20, 2013

Ray is awesome and should be a trainer and role model for the rest of the service writers and other employees too. Also for once the cashier is a polite and efficient. But I feel her dress could be a little more business causal appropriate.

Annette

Dec 19, 2013

I love the fact that you offer taking home and picking up. You guys are friendly. I hope that the parts person gave the shop the cookies I made for them.

Solon

Dec 18, 2013

I know sometime people may complain about something they were not satisfied with but today that is not the case. I recently had my car in for service, a Malibu 2012. I just want to say from the time I entered the service area it was a pleasant experience. I am usually fearful and distrustful but Ms Mandy Morud, your service consultant, was just wonderful, I can't say enough good things about her. When Ms Morud mentioned I would need to leave my car overnight she shared there were no loaners available but she would make arrangements for me to be transported to my destination. I was also informed that when my car was ready, they would transport me to the dealership, and they did. There were a few things that needed to be done and after an assessment you Certified Technician, Mr. Kevin Werhan's corrected everything that was stated and his written explanation was complete and made me feel he was a person who took pride in his work. When I picked my car up I was given a copy of what I had requested, a summary of what was done and a vehicle care commitment and one of the sections was "How we give you "Peace of Mind" and I was really impressed.I would like to say that Josh, the shuttle driver, was just the best. He was polite, conversational and eager to demonstrate that Roseville Chevrolet is serious about it's commitment. This young man never complained about the distance he had to travel or the traffic and that helped with my peace of mind and my comfort. You can be sure Roseville Chevrolet will see me again and I will be confident that I will be satisfied. Solon H. Ellis

John

Dec 17, 2013

Michael Do did a good job in setting up the appointment and making sure it was finished in the allotted time and it was thoroughly explained.

Roger

Dec 16, 2013

Everything went well - the service person said my job would take from 45 minutes to an hour. After an hour I was told that it would be just a couple of more minutes. This dragged into another half hour. They said it was due to a back upat the car wash.After I paid I got a "Here yah go". I'm not sure what's happened to an old fashioned "Thank you"...

Sherman

Dec 11, 2013

below zero weather and my battery wouldn't start after 4 years. I called around to several different places close to my work place but they were all busy. I was on-call for jury duty and needed to be able to be there within an hour if needed by the court. Finally, I called Rosedale Chevy where I usually go for service. They said to come over and they would take care of me. They did and I was out of there and back to work in less than 90 minutes & ready for jury duty if summoned.

John

Dec 9, 2013

I typically work with Harry Pho when I bring my car in to the Service Department. He continues to do an excellent job, is very professional, and is always extremely courteous. The Service Department, as a whole, has always done a great job handling my matters in a quick and convenient manner so that I can get back on the road in a safe and working vehicle.

Cecily

Nov 29, 2013

A thorough check of my vehicle revealed problems that were expensive but Ray made sure that I wasn't doing other repairs that weren't necessary at this time. I appreciate that. I waited a longer time for a shuttle ride than I thought I would but I know it was a busy day.

Michael

Nov 26, 2013

A day before I needed to leave town with my vehicle, an engine malfunction light appeared. On extremely short notice, Ray got me in for service and corrected the issue. I would have been lost without his help and the help of the Rosedale Chev service department. They are the best!

Lisa

Nov 23, 2013

Routine work was performed however Ray did some impressive maneuvers when I asked him if I could get picked up 30 minutes earlier than I had requested. He ensured the shuttle picked me up within minutes - I was impressed!!

Craig

Nov 20, 2013

Easy to schedule an appointment after hours online. Prompt service. For many years I have used service facilities such as Goodyear, Midas, CarX etc. thinking that I could get my service work done cheaper. Sometimes I had great service, but other times the work was not done properly. I've had to return to have work redone, and I've had aftermarket parts fail in a short time. I've also had instances where parts have been improperly installed, clamps and/or screws left loose or missing etc., fluids not topped off or overfilled. For these reasons, I have returned to Rosedale Chevrolet for my service needs. I generally have a more consistently good experience at this dealership. I don't have to worry about something falling apart on my way home from the shop. There are also added benefits to using dealer service, such as a dedicated service advisor assigned to the customer, a free car wash after the service has been completed, a courtesy shuttle service to pick you up, and a preferred owner loyalty program.

RS

Nov 13, 2013

Chad was very helpful in explaining what needed to be done and why. Shuttle drivers were friendly and called me half hour before pick up and were right on time. This is important with my job and I no longer take my car to another dealer because of their poor shuttle service.

TimP

Nov 12, 2013

Oil change and follow-up on previous visit where SES light came back on. Ray F. did a great job as usual gathering and explaining the details and cost. I go to Rosedale Chev Service because I trust Ray and appreciate his skills, care, and support!

Connie

Nov 3, 2013

It is always so nice to come into Rosedale, people call you by name. Always very friendly and helpful. Thank you for your great service.

Ramona Hagen-Javes

Oct 16, 2013

I will buy all of my cars from them. There not pushy and never rude. They listen to what you want and find you the best deal for the money you want to spend. Deals of great also. I would also suggest buy a bumper to bumper car care plan.

Elaine

Oct 11, 2013

Chad treated me with great respect! He had looked up my vehicles record and made recommendations on what probably was needed at this time without giving any pressure. When more issues were found he explained what would be possible if I chose not do have things done and what doing them would mean to the longevity of the car. I will not go any where for service except Rosedale Chev

Blessed and Highly Favored

Sep 20, 2013

Everyone was friendly, knowledgeable, showed patience as I asked questions. I asked them to also talked with my olderest son who previously worked as a car salesman. They accommodated this request. My son concluded that the customer service was excellent and thanked them for taking great care of me. This is my 3rd Malibu and I am tremendously pleased with my experience at Rosedale Chevrolet: Chad Service Shop, Joe Girma, Sales,and Dan, Finance Thank You!!!

Joe

Sep 14, 2013

I worked with Riely in purchasing my vehicle...Spent most of the day there waiting for numerous things to happen. They (Rosedale Chev) should have inspected the car before offering it for sale. I spent my own money for a off site inspection. Rosedale then fixed it. After purchasing it....I discovered the sun roof was failing and the 3 row power seats didn't work all the time. (Tracks binding and weak motor) Car spent a week (5 days) in the shop getting these 2 items fixed. After replacing the motor in the sun roof, it had to be taken apart again because I think he (mechanic) forgot to check/hook up the sun shade. Then, someone sent the wrong clip for one of the interior pieces. No one seemed to know where the vehicle jack was located. During the time my car was in the shop, I got a 2012 Malibu as a loaner - You need a crash helmet to get in and out of this vehicle (I cracked my head numerous times) Mark (sales mgr) and Mandy (Service) bent over backwards to assist me in getting these problems resolved. I received daily updates (sometimes twice a day) on the progress. THANKS THANKS AND THANKS Joe

Keggarman

Sep 6, 2013

Roger was there for me the whole way. I will definitely look for him the next time I need new wheels.

Sonic Driver

Aug 29, 2013

Had a bad radio, was repaired in a day and I was kept informed along the way. Chad was very helpful and personable. Would bring my car back again should any service work need to be done.

Elaine G

Aug 27, 2013

I have been bringing my Malibu's to Rosedale Chev Service since 2002 (02 Malibu) and now I have a '13 Malibu and brought it in for service and will continue to do so. I have always been treated fairly and given great service. Your service staff are excellent. Very accommodating and always friendly. I bought my new Malibu (May '13) from Rosedale Chev because of the great service I have received in the past. Corey Dennis was the salesman and very helpful,

Rmichaels1

Aug 27, 2013

I went out truck shopping on Saturday August 10th, just looking around. I met the nicest sales person at Rosedale Chevrolet. This salesman is a huge part of why we bought our truck there. He let me look around without trying to get information about my credit and was not pushy in any way! We were completely impressed with him. On Monday, August 12, 2013, I took my wife with me to look at the truck I had picked out, Roger came out and met my wife, his personality won her over as well. He is honest, knowledgable and explained all the extras and not so extras on some models. After all, we didn't end up buying a used vehicle as planned, but purchased brand new, Roger sold us. Wherever this man works, he will be #1. Roseville Chevy is very lucky to have him working for them. Sincerely,Robert and Phyllis Michaels

Mike H.

Aug 21, 2013

My vehicle was ready an hour before the time promised. The work was performed in a professional manner. The issues were explained in language I could understand. Everyone I interfaced with (service writer, mechanic, service manager and cashier) was friendly and helpful. I have come to expect this quality of service at Rosedale Chevrolet. I am and will continue to be a repeat customer.

MicheleHannah

Aug 6, 2013

I had a refill of my A/C coolant. I was pretty unhappy because last year I spent close to $2,000 and the AC only worked for a few months! I feel that after spending that much, it should be working normally. I feel like a lot of unnecessary work was done instead of finding the AC problem and fixing that. Now, I'm supposed to refill it every summer at a cost of approximate $250.00! That is not right, it should've been fixed correctly, not whatever they did to do a "temporary fix".

Satisfied Customer

Jul 16, 2013

Chad always is great to deal with. Keeps you informed on what is going on with your vehicle and what other services you may need. I have dealt with Chad many times including some major work a few years ago. Always goes the extra mile for you and makes it feel like he is working for you and not the dealership.

Rosedale Fan

Jun 17, 2013

The Service department is always very helpful and great to work with! He is prompt and follows through on his promises. I am always very pleased with the service I receive. Also wanted to mention that the car wash and shuttle service are incredible!!

Connie Nichols

Jun 16, 2013

Everyone at Rosedale Chevrolet are always friendly and extremely helpful. Get the job done in a timely fashion.

Outraged Customer

Jun 14, 2013

Rosedale Chev has the worst service department in the area. I will never go back. My husband dropped off our vehicle there on recommendation of GM. He showed them the issue and Chad, the service Rep. had him sign a diagnostic agreement. My husband signed it because he thought that as soon as GM saw the issue, they would assist us in paying for it. Chad came back with telling us that the issue my husband showed him came up on the diagnostic and now they can't look at the real problem until we pay to have this problem fixed which would be $465 plus $140 for the diagnostic. We said no and said that we will just forget about getting the real problem fixed or having GM help us. Chad said that because we signed the form, we are on the hook for the $140. I called GM and they called Chad. They came back to me and told me that he is "a very difficult person to deal with", and are now investigating. We will never ever go back.

GaleM

Jun 11, 2013

I LOVED booking my oil change appointment on line! Very easy & convienent! When I got to the dealership, they told me it would be about an hour until it would be done. Much to my surprise, it was done in 1/2 hour and the guy who helped me was great! He kept me posted of what was going on. Much appreciated! The other really great thing was I got a $10.00 mail in rebate! Certainly worthwhile going to the dealership! Thank you!

Lindaj

Jun 9, 2013

We checked our car in with Michael. Very pleasant experience and the car was done sooner than expected. When I expressed concern over the antenna being on securely, he even went out and inspected it himself.

Georgia

Apr 28, 2013

Rosedale is always very helpful and honest. They fit us into the schedule, no problem. Also a big fan of the chips and hotdogs.

Roger

Apr 25, 2013

The lease on my wife's 2010 Malibu was to expire soon. Sreve called about a month ago and asked if he could be of assistance. When we went in late in April, he did a great job of handling the return of our leased car and also in helping us take a look at a new car to lease. My wife decided on the 2013 Malibu and she is very happy with the choice. The only challenge we have is to find the time to sit down and program all the stations on the radio as it is totally different. We are very happy with the experience we had with Steve at Rosedale and we do recommend them to anyone.

Rowdykiller21

Apr 23, 2013

The employees at Rosedale Chev were very understanding and made sure I was 100% satisfied with my purchase. I was set on one vehicle but after researching I knew it wasn't the right fit and the employees were very understanding the found the perfect car for me. Very happy with my experience and will recommend the dealership to friends and family for sales and maintenance.

Andy

Mar 20, 2013

I was promptly greeted and they attended to it right away. It also was great to have the courtesy shuttle give me a ride home and back to the dealership. The people were friendly and polite. My service advisor Chad was great to work with.

Grandma C

Feb 26, 2013

From being able to set up an appt on-line to the efficiency and professionalism of your employees, my experience was great! Chad, I so appreciate your focus on what was important to get done on my vehicle at this time and keep the cost to me acceptable! The shuttle drivers are great as well, pleasant and very good drivers! My car looks and drives great!

Eric

Feb 25, 2013

Got an oil change for my 2002 Suburban. It was quick and I got a maintenance sheet to review on my own. No pressure to get recommended work done right away. I like that. I will return to get the work done when I can. (I will be looking for service coupons in my e-mail).

AndAsh05

Jan 23, 2013

I had a major issue with my Torrent. I was aiming for Roseville Buick GMC but really called Rosedale Chev. I spoke to Justin who was extremely helpful. I was able to describe what my car was doing (or not doing) and Justin was able to figure out the problem exactly. Once my car was fixed I drove it off the lot. The next day I was having eerily the same problem. I called Justin and he was able to pin point the additional problem and fixed it at no extra charge. A few weeks later I took it back for an oil change and that went well also. I was able to check back in with Justin and no additional problems since. Thanks Justin for your excellent customer service and knowledge. I know I will be dealing business with Rosedale Chev from now on.

MNYukon

Oct 13, 2012

I found this dealer looking for someone to troubleshoot a power reduction issue that was plaguing my 2009 Yukon. Over the last 2 years Chad and Justin in Service have gone above and beyond what I would call "excellent" repair service in both listening, deduction and communication. I have had an oil consumption issue, a transmission issue as well as the previously mentioned power reduction problem. All have been resolved quickly and fairly with excellent communication along the way. This group is efficient and effective and I will return for both warranty and non-warranty service.

Grandma

Aug 24, 2012

I love this place it just rocks. Everyone is so helpfull. Thanks again!

Jim_B

Aug 23, 2012

I didn't know that the chimes for warning about seat belts, keys in the ignition and turn signals come through the speaker in the driver door. Rosedale Chev diagnosed the problem and fixed it right away. My service advisor Harry Pho is tops. He always remembers me and provides personal service.

Average Joe

Aug 22, 2012

This is a small dealership with a good service department. They let you know all the things that need to be reparied and take care of it qutickly with freindly service managers. Ryan I

Don't have one

Aug 22, 2012

They try to understand how fustrating some issues can be. They get just as fustrated as their customers if they don't know how to correct something. They also go out of their way to figure it out. Also work with customer around their availablity, not by the dealer's.

Mr. Boyd

Aug 22, 2012

Everything repaired to my satisfaction as is ususal at Rosedale Chevrolet!

pelchie

Aug 22, 2012

This was my first dealing with a car dealership as I had bought cars for the past 38 years from my brother, who recently sold his dealership. It was a great experience and I will definitely go back to Rosedal Chevrolet for future car purchases/repairs/service.

theresa

Aug 22, 2012

I would recommend this dealership to family and friends. Great location, and everyone was very nice to work with.

Twins

Aug 22, 2012

I had a great experience with my sales person he went above and beyond his way to make make experience great. The sale manager was also helpful.. Everyone there helped so much from start to finish. It was a great experience.. I would recommend them to anyone..

razzle69

Jun 26, 2012

I called yesterday to get my oil changed and mentioned I might need tires and the inside latch on the passenger door my SSR didnt work. I asked if parts were avaliable for door and to call me on my cell for tire prices. I drove 300 miles to get to your place and never heard from Justin. I understand probably busy in am, but not to here anything in three hours doesnt seem right. When I arrived I had try to call Justin twice so i could make a informed decision on my repairs and tires. He seem mad about something and we hardly communicated,said tires were 1500 bucks with one free didnt have in stock,than called me later to tell me no parts for SSR i could pay 30-50 bucks to have the part overnited. I was leaving yesterday afternoon and when i arrived to pay bill of $135.18 for oil change got charged for taking door apart. This could have been avoided had someone check on parts first,I asked and was told ya dont worry about it. Dont think Ill be back,

Allie

Jun 13, 2012

I contacted R.C. via email, and it took a while to get responses. I ended up going to another dealership because of the slow responses.

Hover

Mar 6, 2012

Went online searching for a truck. Corey responded to by to my writtings and then continued to keep in touch with me without putting pressure on to buy. Went in and looked, with Corey as my Salesman, and got a good deal and a great truck. Corey was very professional and respectfull through out the transaction. He even had the truck delivered to my house and I live a hour and a half from the dealer. Corey stills keep in touch with me to make sure I'm happy with the truck. Next time I'll be looking for Corey again.

Hover

Feb 26, 2012

Corey Dennis, salesman, treated me with professionalism and respect. He aswered all my questions and asked some of his own to help me find the right truck. In the long shopping process he never got pushy trying to make a sale. I was very happy with my experience at Rosedale Cheverolet and when I ended up buying here, they even delivered it to my home.

mrfence

Jan 26, 2012

My wife brought her car in today and told me to find a way to tell the public what a great place Rosedale Chevrolet is and how nice they treated her. So that's what I'm doing. Thanks, Ray!!

snow0652

Jan 21, 2012

I recently purchased a used 2004 grand prix from Rosedale Chevrolet, I had my mechanic inspect the vehicle before finalizing the sale and to my surprise it was in almost perfect mechanically. I would recommend Rosedale Chevrolet to anyone looking for a nice used car for under 7000.

mnspirit

Jul 18, 2011

I have been going to Rosedale Chev for service for the past six years, Harry has always went above and beyond his duties to get the job done at the best possible price. Thank you Harry, you are truely one of a kind!

jdahmes

Jun 13, 2011

First time working with the dealership. Sales team was courteous and responsive and worked had on my behalf to secure the vehicle I wanted. I will recommend them to friends.

dougpfeifer

Jun 12, 2011

I was called saying my truck was done and ready to be picked up on Friday and when I arrived, they were still working on the alignment, so I had to wait close to an hour before I could leave with it. This caused me problems at work since I was only scheduled to be away for a short time to pick my truck up. I don't understand why they called saying it was done when it wasn't.I would still reccomend your dealership since I know this doesn't happen a lot but this really caused me problems at work.

katy0324

Jun 8, 2011

I had a great overall experience at Rosedale Chevrolet.My boyfriend bought a car from this dealership and he recommended it to me. I was pleased that he did.

vmcvean

May 24, 2011

Have all my service performed here,Ray is great, shuttle is very convenient. My only complaint this time was trying to make an appt online to qualify for the 5% discount but it only worked for the next day and I wanted to make my appt 48 hours out.But I will be back

mcnelson

May 23, 2011

There are a lot of things I was impressed with at Rosedale Chevrolet:1. Buying a car from start to finish was amazingly quick and accurate.2. All of the people I came in contact with were very friendly and I felt like they were good friends by the time I left.3. I wanted a red car instead of the grey I purchased the day before and when I called Aaron, I thought it would be a huge hassle or he would tell me it was too late and I couldn't do it. Instead Aaron said that was fine and had the paperwork ready for me to sign that afternoon. Also had the Zurich treatment done and my custom mats brought over by a currier that afternoon.4. I was not pressured at all to buy the car like I have felt at other dealerships in the past. 5. I bought the car without my husband present and was treated with total respect.6. I received an amazing gift basket from my salesman Aaron which was a great final touch! :)

ReneeCarlson

May 23, 2011

The service was for an oil change and overall check-up. I have reason to question if the oil change was done - the OnStar was not reset and the decal in the windshield with the next service info (mileage and three month date) was not updated. These two things point to the oil change not being done even though I was billed for it. I am planning to bring my car back in as I need to make sure that the work was completed as I will be doing some traveling over the long holiday weekend. However, this is extremely inconvienent, there is a cost to me in time and gas to go back and I no longer have confidence in the service I receive through your service department. I would go to Jiffy Lube if accepting this kind of aggrevation (sp?) was acceptable .

mikebryan

May 21, 2011

In the begining, Tim was good to deal with; he was polite and answered my questions. It was during my 250 mile drive to see this vehicle that the sales games started. He told me another salesman was in the process of selling the vehicle and wanted me to give him my credit card number to put down a $250.00 deposit to show my interest. I told him I was driving 250 miles to see the vehicle and that should show I'm interested; after four calls in 20 minutes, I told him that I was not going to get my credit card out of my pocket while I was driving on the interstate at 70 mph in traffic and rain, and that if the vehicle was sold to call me and I would turn around and go home; that ended the calls. Once I got there, I test drove and looked over the vehicle. Tim pointed out the rear defroster tab was broken on the glass, which was pretty noticeable, but told me the GM certified warranty I requsted would cover the repair of this. After playing all the sales games, that took forever, I was interested in getting home before dark. He told me he put 2 sets of wireless headphones and a remote for the rear entertainment DVD in the vehicle. After driving home 250 miles in the rain, at night, I went through the console and found only one set of headphones, and the rear DVD screen had lines in it when playing a movie. I called Tim the next day, and he told me he would send me another set of headphones and that the GM certified warranty would cover the replacement of the DVD screen. Four days after buying the vehicle, I made an appointment to get the repairs made at a "REPUTABLE" dealership," Bob Brown Chevrolet in Ankeny, IA. The service manager there advised me to contact Tim to make sure the GM warranty paperwork was sent in so it would be in the system so he could complete the repairs. I called Tim and he assured me he would take care of it and would send me the other set of wireless headphones (I never received the one he said he had sent!) Three days later, no GM warranty in the system and no headphones in the mail. I drove an hour away for the repairs but because Tim did not follow through with making sure all the paper work was done, I had to cancel my appointment. I called Rosedale Chevrolet, again, and talked to an office person, and she told me she would look into it and call me back, which SHE did; it appeared that the paperwork had been sitting on someone's desk for a week. So I called Tim, again, and told him he didn't need to take care of the paperwork with the GM warranty, that he told me he would take care of three days ago, because I had taken care of it with other Rosedale personnel. But I did explain that I still had not received the second set of headphones he promised to send. He acted surprised and said he would send another set, which I knew from past experience was just another lie! After more than two and a half weeks after buying the vehicle, I called my local DMV about picking up my license plates, and they had no information of me even buying a vehicle. So I made another call to Tim Brandt at Rosedale Chevrolet (again!) and explained the paperwork for my license plates had not been sent in and that I still had not received the wireless headphones he promised. He told me again that he would check into these issues and call me back. By this time, I did not beleive anything that came out of Tim Brandt's mouth, but he did call me back; it appears now the licensing paperwork had been sitting on someone's desk for 19 days. He told me they would send them out that day and would send me my second set of headphones {AGAIN}. Three weeks after my vehice purchase, I was able to get the repairs made to the vehicle. After I got home from the Iowa Chevrolet dealership, I wanted to check out the rear DVD player, and it worked fine but I then learned that the one set of wireless headphones that Tim Brandt put in the vehicle, that he told me were new, did not work. I opened the battery compartment, expecting maybe there were no batteries in them, to find out there was an old corroded set of batteries in them, so I replaced the old ones with a set of new ones, and they do not work whatsoever! Needless to say, it would not do any good to call Tim Brandt at Rosedale Chevrolet to replace this set because he never followed through with the other ones.It has now been a month since buying my vehicle from Tim Brandt at Rosedale Chevrolet in Roseville MN, and I can honestly say it has been the worst experience buying anything in my life. I wish I would have waited for another dealer to have the vehicle with the options I wanted. I always try to say good things about people but I cannot say anything good about my experience with Tim Brandt or Rosedale Chevrolet. Mike Bryan SR.

rachelewell123

May 15, 2011

I had a great experience at Rosedale Chevrolet - I needed to turn in my Saturn lease and was apprehensive because I had been with Saturn for almost 10 years. I like the atmosphere at Rosedale - it was very welcoming and not as intimidating as many other dealerships. My salesperson was very helpful and took care to make sure that all my needs were met. I was very happy with my experience at Rosedale and would definitely recommend.

drush

May 14, 2011

Staff worked hard to help me out with this problem with my C5. They had also been a resource for a previous one. Doug Schaumer in sales, Chris Duffy managemnt, Justin in parts. Service help from the 800 custoner support line was NOT helpful and made me angry. The problem with the 800 customer support line needs to be addressed as it is REALLY poor. The staff at Rosedale Chev saved the day and is the only reason I would continue to buy Chevs. Despite examinations and input from GM local technical people neither of these problems have been satisfactorily explained as to why they happened. Not the problems you would expect of a Corvette. Makes me wonder about the quality of the other GM products I own.

John Krcmar

May 13, 2011

I really appreciated Chad keeping me in the loop. When the vehicle could not be delivered as origianlly expected he gave me a prompt heads-up. He also made certain to contact me promptly when the vehicle was ready.One of the better Service Advisors I have every dealt with at any dealership!!

thom2292

May 4, 2011

It was a great exprience! And the Doug was a fantastice Sales person. he has worked with me for over two years to get me in a vehicle. He did not want me to be in a position that would be a set up to fail. So I talked with him often whenever I would stop in for service issuse. And he finally got me in a new vehicle. I'm glad I got a chance to work with him!

vitelli

May 4, 2011

We had a wonderful experience with our salesman, Joe Girma. We have previouslypurchase cars from him and always go back to Rosedale Chevrolet. We like Joe's nonpressure and extremely professional dealings with us as customers. He found usexactly the car we desired and even brought new cars inside as it was raining to helpus decide on which color we preferred. We have had really good experiences in the service department also. Everybody employed there is very friendly and helpful.It is so assuring to return to a salesman as Joe that knows us and recognizes usevery time we go to Rosedale Chevrolet.Rosemary and Steve VitelliPS We love our new Malibu!!!

roadbikedude

May 3, 2011

Everyone was extremely friendly, courteous and informative. Corey did a great job explaing things each step of the way. I liked how Corey had kept my contact info on file and followed up with me when he found a vehicle that fit the needs of my family and hobbies. Besides the great sales experience, your service group is very good and my hat is tipped to Ray Fitzsimmons - a credit to your dealership.

scott6996

May 1, 2011

I have been a customer at Rosedale Chev for years. Its employees like Bob that keep me coming back! Bob Schmidt is the BEST..... Bob Schmidt is the BEST...... Bob Schmidt is the BEST....Bob Schmidt is the BEST....Oh did I mention... Bob Schmidt is the BEST.

kkijenski

Apr 30, 2011

I have only had one bad experience in the time I was coming here and it was my fault for leaving my CD's in the vehicle during my oil change. When I got my vehicle back I didn't immediately notice that they were missing so I couldn't go back and complain but other than that I have always had a great experience and would most certainly come back.

robinmines

Apr 30, 2011

Excellent customer service and explanations for repairs needed. The van drivers were frindly too. Servicedvehicle in a timely manner as promised. I am very happy I chose Rosedale. I had oriiginally called another place but they were not very friendly on the phone so I called Rosedale.

bkadebee

Apr 28, 2011

Justin and the service department staff are exceptional. They have the best interest of the customer always in mind and are responsive to their needs.Rock and the Sales staff are also the greatest. I have purchased several vehicles from Rock and have never been disappointed in his recommendations.

silverado11

Apr 28, 2011

Bob was very polite and very helpful,he was very quick in locating the truck i wanted and what options i could add.And the staff were very nice to deal with,they were not pushy.Im very happy with my purchase.I wish i was contacted on how my order was doing...the add ons

janeljgc

Apr 27, 2011

Found the car I purchased online, filed out a short request for more info after 5:30 on Saturday and got a phone call and an e-mail from Rock within 10 minutes to schedule the test drive. While waiting for financing to finish Rock helped me return my rental vehicle by following me to Enterprise in his truck, while my new car was washed and made ready for me to drive home.

brooks.inbox

Apr 25, 2011

A great big thank you to Rosedale Chev! We have never been treated so graciously by any other dealership ever. After experiencing what could have been a horrid nightmare, Mark and Dan worked hard to make our dreams come true! Rail dust on the first 2010 Tahoe and factory paint flaws on the second 2011 Tahoe....wow! As customers, we were overwhelmed with confusion and frustration! Rosedale Chev saved the day for us by correcting all the issues at hand!! We are very appreciative for all the hard work and extra hours everyone put in to make the final car deal so successful! We are still amazed how the dealership and it's employees went the extra mile to please its customers!We purchased our 2003 Avalanche new from Rosedale Chev and were so pleased with both the hospitality and truck, we returned to purchase our new vehicle last month. Again, our hats off to Mark, Dan and the entire crew who met the challenge of an extremely difficult situation....and customers!Be prepared....we will return again for another new vehicle in our future! :) Thank you again for all you did!Bill and Kris Brooks

julingram

Apr 25, 2011

We went to the dealership just to look around and price vehicles, we were greated warmly by Ray and even though he was working with another couple, he helped us and had time to ride with us. Ray answered all our questions and then passed us off to Rick to complete the purchase. I love the "best prices" and appreciate the no-haggle sales at Rosedale Chev. This is the third vehicle that we have purchased here and I will definitely refer others and return when I need another vehicle.This is day 3 with our Trailblazer and so far we LOVE it.Thanks!

mjdownhour

Apr 25, 2011

Chad was very professional,freindly,and good humor.He said it would take about 1 hour to service my car and he was right.Each time we have come in or called everybody has been very helpful and professional.It is very nice when they are done servicing the car they wash it down. No black fingerprints on the car like other service places. THANK YOU.

Roger Greiling

Apr 25, 2011

Salesperson, Rock, did a very good job of explaining features of new car options, as well as outlining plus and minus of new vs. used vehicles. He was not at all "pushy", but guided me through the process. I had not intended on purchasing a vehicle immediately, but he showed me that this was the right time for what I wanted. I also appreciated his trust, as I did not have a checkbook with me, but he was willing to hold the car on my word for two days.

mickyslove

Apr 23, 2011

I LOVE the service department at Rosedale Chevrolet. They are so helpful and wonderful to deal with. The technician working on my car noticed that the license plate frame on the front of my Equinox was broken and that the license plate was bent. He straighted out my license plate and replace the frame at No Charge. What a sweet thing for him to do. I always bring my Equinox here for service because you always treat me so well and you are great fun to work with.

svcarlson

Apr 23, 2011

scheduling was easy and the day/time met my request.service manager ray was ready at arrival and new the scope of work.price for service was quotedwork was completed on timework was explained by service manager and completed to my satisfaction.

caladu

Apr 19, 2011

Dan did a fantastic job in helping us wiht our purchase of a new chevy cruze. He was very patient,friendly and proffesional. He also seemed to be knowledgable about the vehicle we were looking at. I would reccomend Dan and rosedale chev to friends. Good job guys.

radevoe

Apr 18, 2011

My oil light came on shortly after my oil change indicating that I must "change my oil soon". Frustrating that I now have to bring it back to get it reset. it's not Harry's fault. He too had faith in the technician that it would be done.Also, my driver's mirror was broken after I picked up the car (after I had it detailed with you all). No way to tell when/how it happened but it was not like that before I dropped it off.

morsel07

Apr 17, 2011

I was very happy with the friendliness of this dealership. I was also over at a dealership in Bloomington. Comparing the two, Rosedale blew that one completely out of the water. Very very pleased with the speed of the process and how well things were explained.

Lynda Newman

Apr 12, 2011

Harry has always been the best at helping me what ever I need for my vehicle are has to answer for me. He is the best!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

sandulax

Apr 12, 2011

I brought my car in for a recall part replacement. It was completed within the hour I was quoted. I thought it was going to be a longer process so I was pleasantly surprised. Every staff member I dealt with was friendly. The process went smoothly so I was satisfied.

janmh

Apr 11, 2011

I had a run in w/ a deer. My 2009 'Nox needed front panel, driver's side & passenger side door repair & side air bags (both passenger & driver's side) replaced. Your body shop handed off my vehicle to Brookdale Ford - I had no problem w/ that. They had the vehicle for 5 going on 6 weeks! Door & front panel repair went fine (according to Dave) but the hang up was the air bags (needed a special person to install and then reset the sensors) and I get that, too. But it was the repair/replacement of the driver seat that was unacceptable. I had gotten the seat w/ the "options" (leather, heated, lumbar support) and no one recognized this until after two seats were flown in and then the technician recognized that it didn't match w/ the passenger side. According to the head guy at Brookdale, they were ordering all the parts based on the auto's VIN and no where was it indicated that the seats were the "option" seats. By this time (4 weeks), my auto insurance was no longer going to cover the cost of the rental. When I contacted Dave (Rosedale) I got "Well, you have to understand that we now have incurred air freight costs on two seats that we can't use so I don't see how we can cover the continued cost of the rental - but I'll contact your insurance company and see what I can do. I appreciated that he would do that, but I got the impression that I would be covering the cost of the rental if he couldn't convince the insurance company to extend the rental coverage. It was now on the day that the rental needed to go back to the rental agency or I'd be picking up the cost - which I couldn't afford. I waited and waited for Dave to call me back as the hours ticked down. No call. Called him later in the afternoon and he said no, the insurance co. would not extend the coverage. I asked what I needed to do since I couldn't pay for any additional time (and he couldn't give me any exact date for when my car would be finished because they had just figured out the "option" seat was needed). He again went on and on about the air freight costs they would be incurring. Finally I asked him who should I talk to about this and he said that I could try talking to his boss. It is now late in the afternoon so getting the car back to the rental agency was going to be past the morning "check-in" time, so I would be incurring this cost (if the body shop didn't), plus the incredible hassle of finding a ride back after dropping the car off at that time of day. So, I called the body shop guy at Brookdale (Mike?) and explained my feelings about this (having to pay for the rental while they continued work on mine due to their not catching the seat issue sooner). It was Mike who explained the mess-up w/ the seat (VIN doesn't cover any "option" equipment) and said since this was their mistake, they would cover the continued cost of the rental. Whew! That was a horrible day of waiting and waiting and worrying. And w/ one phone call to the guy truly in charge, the issue was resolved.No one asked me if my car seats were "special order" seats and I had no reason to think to offer that info. Perhaps there needs to be something in the paperwork that body shop people use when repairing a vehicle. I chose to bring my Equinox to Rosedale Chev because that is where I purchased it. I do believe in "dealership loyalty"; I bring my 'Nox to Rosedale for its servicing - tho it's quite a drive for me (White Bear Lake). I could be taking it to Polar Chev as it is only a mile or so away from home. But, since Bob O'Malley worked hard to put together my Equinox (special order seats and sun roof), I felt I should bring it back to Rosedale for servicing & body shop work. I don't know if I would do that again - for body work. The quality of the body and interior work, as I indicated, was fine. It was the time and hassle (over the rental car coverage) that made this experience less than acceptable.

Rosofs

Apr 11, 2011

Very friendly service advisor. Car runs fine, so very good work. Pleasant waiting room. I have had all of the servicing done at Rosedale Chev since buying the car new there in 1997. All of the service advisors have been friendly. Harry is very helpful as well as very welcoming. Keep up the customer friendly work. Of course, the mechanics have taken very good care of my care. I continue to be very pleased with the work they do.

syoussef1

Apr 11, 2011

Ray is a very good service person. He knows what he is talking about. His character and actions reflects honesty and sincerity. He has great knowledge about the service and also explains it nicely to the customer. The prices of your dealership are higher than other goodwrench dealers in town. May be it is a good idea to check others and match. Thank you