Used Cars for Sale at Royal Volkswagen of Bloomington in Bloomington, IN

Ismet H

Sep 10, 2021

Service didn't fix my car's problem. I brought my car a second time this week and I am very disappointed. My car is under warranty because I paid $2300 to Royal VW to fix my car's engine 6 months ago. The same problems occurred again this week. My engine light turned on and I brought my car. The worst part is they replaced some parts in the engine this week and today the same issues come off again. Second time in the same week. They are not able to repair it! This is very unprofessional for the Volkswagen dealership and service. You guys know how to charge an astronomical amount of money from your customers but I wish you would know how to fix and repair cars as well.

Hayden Nickell

Apr 17, 2021

Easy and nice people to work with. They also clean the exterior of my car every service which is a great touch

Parker Sims

Dec 29, 2020

I was taken advantage of by Royal VW. In Nov 2019 they did a coolant flush which then clogged up my heating core. They accepted no responsibility for it. In January 2020 I paid them $900 to replace my heating core and flush my coolant 4 times to flush it allll out. May 2020 (5 months later) another dealership says my coolant is bad and needs flushed. Hmmm. I guess VW coolant goes bad in 5 months. Here I am 11 months later and my heating core has failed. Not only that, they actually DIDN’T flush my coolant (which I paid for) and so my heating core is broken AND now my radiator is busted because of the bad coolant they didn’t flush! I’m looking at $2,000 in repairs to fix the issue I paid them $900 to fix 11 months ago. Do not go here. You will pay big money for nothing.

Jeremy Small

Dec 7, 2020

Called about getting a timing belt replaced on my vw beetle tdi and was told we cant work on that its to old. That,s strange that a dealership would refuse to work on their own make of car. I was told to call world wide auto, that really makes me want to buy a VW with customer service like that!

Randy G Paul

Mar 13, 2020

I just had my 3rd visit to the store in the past 11 months, and each time was a pleasant and professional experience. What I think might help anyone checking out this business is that I think this is a very honest business. In my last two transactions I went in thinking I would have to buy a replacement product. My wife went in with her checkbook expecting to pay. When she went to check out she was told it was no charge. Today, I was told over the phone that my very expensive air mattress was going to replaced free of charge. I have been disabled for 20 years and have been swindled and taken advantage of by the best of them. I trust Anderson’s, and I think you can as well.