Used Cars for Sale at Rusty Wallis Honda in Dallas, TX

Gloria B

Oct 18, 2016

Recently went in for service on my 2015 Honda accord. I was greeted by Leanardo ( Leo ) Ruiz with a nice smile and a " How can we be of service today?"type attitude. Quite refreshing in today's times. Mr. Ruiz was professional, courteous and well groomed and knowledgable. He had my car serviced and cleaned in a very timely manner. I will request his services on my future visits.Thank you,G.

HonestA.

Oct 18, 2016

Very unreliable and dishonest to say the least Jason in finance cussed while on the phone with me. Ran my sons credit 18 times because they couldn't keep up with what was going on. I regret ever trusting them with my personal info. Went to another dealership and had a much better vehicle better price much better customer service lower payments lower down within an hour and that's how I know Rusty Wallace Honda of Dallas really did me and my son dirty!!! Horrible business!

Atexasgsl

Oct 8, 2016

After being rear ended 7/30/16, after driving rental for month and a half- insurance decided to total my Ford Taurus . Not knowing when or what insurance was giing to do-- I didn't really look for a vehicle. Then suddenly everything was wrapped up- I paid for rental about a week-- spent one whole day looking on line -- starting to panic. One question everyone asked- what kind of car do you want? Honestly no idea. Late in afternoon I found 3 at Rusty Wallis to test drive.. 10 mins I was there. Eric Collier walked out to meet me as I got out. We shook hands and the race was on. I told him I needed a car now , no payments,work out of car, etc etc. I also had 3. Vehicle in mind. One was sold so we tested a Mazda CX -HUGE! Drove great but way too big for me. No pressure from Eric, answered all my crazy questions- if he didn't know answer he acknowledged he didn't but would find answer- he did. Drove 3rd car on my list-- that was it. It fit me bette, would accommodate work needs. Eric never pressured left decicion up to me wasn't pushy plesant to spend drive time with. Went back next day to sign papers- it was a lil slow at that time but it was end of day on Saturday . Eric stayed with process actually handed keys to me and made sure I was comfortable before I waved to him in my mirror.

Aveliz2010

Oct 4, 2016

Thank you to Kevin and Oscar for working with me and getting me into my new car even when I walked in extremely hesistant! I will forever be grateful!

Redcar1965

Oct 4, 2016

I bought a car from Rusty Wallis Honda and Kevin Harper was absolutely amazing!!! Kevin Harper is a great salesman and very professional . My experience was great.

Yolonda H

Oct 4, 2016

Kevin Harper did not approach me as an aggressive salesperson, but with confidence. He introduced himself and handed me his card. I went to the dealership knowing what I wanted from my previous online search. However, I still wanted to look around and I was able to do so on my own without an escort. When I was ready I looked for Kevin and he was patiently waiting for me at a distance. I appreciated this experience. I felt Kevin was thorough, yet to the point and no pressure. He also excels at customer service. Thanks again, Kevin.Yolonda H.

dleatrice84

Sep 24, 2016

My car buying experience with Mr. Eric Collier was absolutely amazing and wonderful. Eric was very patient and answered any questions I had. He is very professional and is amazing at what he does. His customer service is absolutely superb and he made this such an easy and smooth process for me. I would recommend anyone I know to work with Eric Collier when wanting to buy a Honda vehicle. He is honest and knowledgeable and truly believes in making his customer's happy! Thank you so much Eric for all your help!!!

Cindy Ellis

Sep 23, 2016

Jeff Peterson is extremely helpful. ...We ask for Jeff Peterson every time we come in for service Jeff Peterson is very helpful even we just have a question over the phone. I would highly recommended Jeff Peterson to any of our family and friends.

Felicia Hogue

Sep 22, 2016

Finance department told me one thing but wrote another thing in the contract. Then when ask about it, the guy couldn't remember. I will not buy from Rusty Wallis. They use the bait and switch tatic. Make sure you get everything i writing before your contract is written. Have finance guy sign your paper.

Wisconsin1

Sep 20, 2016

Before coming to Rusty Wallis Honda, I went online to do some homework. I saw Eric Collier had very positive reviews about his customer service, & I'm very particular about that. A young lady was prompt at finding Eric for me, & from then on the process of purchasing & being educated about the car I wanted was great. He was patient, professional, educated, & thoughtful to us. Whatever questions he didn't know, he made sure to get the answers for me. I would recommend going to see Eric, you will be pleased! I felt like it was more about making me comfortabke & cinfident about my buying experience more than anything. Thank you so much Eric!

francis34

Sep 3, 2016

I drive my converted 2008 Odyssey from my wheelchair. Friday (yesterday) my "Check Tire Pressure" warning came on, and I drove to Rusty Wallis at a busy, crowded time. When Rich Starr heard why I'd come in, he waved me around the service lanes into the garage proper; I didn't need to get out of the van. The tire pressure was taken care of, and Rich guided me out and showed me how to get back to the street. This all took about 15 minutes -- all transacted in friendly, reassuring tones. A great relief and a great experience.

nap

Sep 3, 2016

He is great, very professional readily available to show you around and promptly and clearly answer all questions in case of any doubts. He is dedicated to satisfy his customers at all cost.

meme1982

Aug 31, 2016

My experience at Rusty Wallace was great!!! Eric Collier made my experience great!!! If your looking for a vehicle Eric Collier is your guy!!!,Very professional and helpful..

Kimberly Davis

Aug 29, 2016

I just bought my new used car from Rusty Wallis Honda! Eric Collier Sr worked to find the car I wanted with all the bells and whistles for the price I wanted! Excellent Service! Eric Collier listened to the details and really took car of my car needs

W Stoker

Aug 18, 2016

I experienced one of the best quality of great Customer Service at Rusty Wallis on August 11, 2016. Mr Bernard Williams, provided one of the best car buying I've received! I will definitely recommend Rusty Wallis and Mr.Bernard Williams as your personal car salesman! Wow...keep up the great work Mr.Williams.

Alexis Freeman

Aug 17, 2016

I bought a car from Rusty Wallis Honda yesterday and I couldn't have had a better experience anywhere else. Eric Collier was the best he helped me get the best deal for the car I wanted. I will always suggest Rusty Wallis Honda and Eric Collier to anyone!!!

Dmayfie25

Jul 11, 2016

I visited Rusty Wallis Honda in Dallas, TX and left with my very own, first car! Mr. Eric Collier helped me choose the beautiful, golden 2015 Honda Accord. I came there with another car in mind, but it had been sold. Mr. Eric Collier not only put me into a better vehicle than the one I initially came for, but he helped me get a deal, that matched the car I came for, which was even better! I truly had a wonderful experience for the purchasing of my first vehicle & I continue to receive excellent service every time I visit Rusty Wallis here in Dallas!

Vonda

Jul 9, 2016

My daughter and I went to Rusty Wallis to purchase a new car. Eric Collier met us and immediately greeted us with a smile and was very helpful and attentive to what type of car I was looking to purchase. I have bought several cars from other dealership, but never before have I ever experience EXCELLENT service! Thank you Eric Collier for this GREAT experience. We love our new Honda Civic!

Michelle S.

Jun 22, 2016

I had a very good experience vehicle shopping at Rusty Wallis Honda. JOHN HARGIS was very accommodating and courteous, and very professional. He didn't pressure me into purchasing a vehicle, but John was very helpful as he assisted me in making the right purchase. I was very pleased with my new Honda HRV vehicle and wanted to say Rusty Wallis is so lucky to have John Hargis as part of your team. Thank you so much!Michelle S.

Kae

Jun 21, 2016

I made an appointment to get my new Honda fixed. The issue was described to the Rusty Wallis Service Center when I made the appointment. It took 4 hours for them to return my car. They never once offered to give me a rental. I'm at Rusty Wallis again with the same problem. They knew I was annoyed with them and still I'm here for 4 hours. They claimed to have a rental for me an hour ago and yet I'm still here.

Turbojan

Jun 17, 2016

I am so blessed to have won a car!!!!!! Kenneth put me in the car and you would have thought I bought the car at sticker price plus!!! He was fabulous, such a nice, caring and very knowledgeable man!!!! Thanks Kenneth I love my car!!!

genesisgkh33

Jun 12, 2016

I wanted the new Honda Civic coupe in Blue. Nehemiah Oquinn and Bill the manager got me the car I wanted and met the price I wanted to pay for their car and my trade in. They met all my requests and I am happily driving a wonderful new car,

clunanance

Jun 10, 2016

Our salesman was Eric Collier in the used car department. I was emotionally stressed and worried about our oldest son picking out a car that would get great gas mileage, lots of space and safe for our grandson that is due 8/6/2016. We spent less than an hour with Eric Collier and he found the perfect car for our son/grandson. The purchase of the car went fast, efficient and Eric continued to check on us even through the financing process. Can't say enough words to express are gratitude! Won't buy a car anywhere else after our experience with Eric at Rusty Wallis Honda!

Derrick Hilao

Jun 6, 2016

The salesman Gerardo Garvalena friendly and helpful. The sales managers and finance managers are comical. Our family has bought 6 new cars from Rusty Wallace in 10 years so I'm very knowledgeable about this dealership. My advice is do your research on a vehicle online and go look at it on a Sunday when they're closed. My salesman promised one thing the sales manager promised another and the finance manager had his own guidelines. There is plenty of other dealerships in D-FW so my advice is to give them a try I know I will. So long to a loyal customer Rusty Wallace I'll take my loyalty to another dealer who will appreciate having a returning customer.

Ewing 0904

Jun 1, 2016

This was truly an enjoyable experience in purchasing a car. Our Salesman, Jim Beeson was great. Straight foreword, honest and knowledgable. Since purchased Jim has called to see if we needed any assistance or questions about our CR-V. Next purchase has to include Jim again.

garden_of_eden

Jun 1, 2016

I had an excellent time buying my first new car from Mr. Felton Jones at Rusty Wallis Honda. He was fast, kind, and thorough. He was very personable, too: somebody you would want to be friends with in life. I would definitely go back when I need another car.- Jeremiah S.

#lovemyhonda

May 30, 2016

We recently bought a car from Rusty Wallis Honda, and the experience was fantastic, Eric Collier was our sales representative, and he made it so easy, he was very helpful thorough the whole process, and made the situation an enjoyable one. So if you are looking for a used car, go to Rusty Wallis Honda and look for Eric Collier. You will be very satisfied with the quality of service.

Charity

May 29, 2016

I don't believe 5 stars should be given to those who simply sale a car! I believe that 5 stars are given to those who build a relationship, an understanding of the customer, and then help the customer find the perfect car for all their wants and needs! Those stars are earned after you walk into a dealership with the expectation of being treated as just another number, but you're are actually treated as a person, and you know you'll leave having made the best decision for you. Before I went Rusty Wallis Honda I honestly had almost given up on car shopping. As a young woman walking into over 10 dealerships alone in the last 3 weeks I had never been taken serious, nor had I been treated with any level of respect! I had no idea how much that experience was about to change! Mr. Kevin Harper not only treated me the highest level of respect, but he also took so much time to show me what Honda had to offer, helped me understand what was most important, and helped me stay in a practical budget. He never rushed me to make a decision, nor pushed me to vehicle I didn't really like. The whole team treated me with such respect. Even the team lead took the time to come over to introduce himself, and make sure I was happy from beginning to end! The staff at this dealership was hands down the BEST, most professional, and helpful dealership I've ever experienced. I am so greatful for Mr. Harper along with the rest of the team. Since the day I pulled away from the dealership In my new car, I've told everyone I can possibly tell how amazing you guys truly are! Thank you again Rusty Wallis Honda for remembering keeping the customer 1st!

Rcade52

May 26, 2016

Great experience from start to finish. This is the first Honda I have purchased and the first time visiting Rusty Wallis. I would recommend this dealership and Xavier to anyone interested in buying a Honda.

1stNewHonda

May 24, 2016

Everyone at Rusty Wallis is all about taking care of its customers. I had a good experience buying a new car there. Ray Castillo explained the vehicle features and offered different packages at a reasonable price. Thanks.

Lisa Alexander

May 22, 2016

Felton helped me with every question, concern, etc. I had. I would recommend anyone that is wanting an excellent sales person to help purchase their new Honda see him. He will not only work for you, but he puts the buyers needs first and that sold me. Thank you, and I will be back for my next purchase :-)Regards, Lisa Alexander

David

May 17, 2016

I have purchased 4 Honda's and I bought the last 2 at Rusty Wallis. The time my wife and I recently spent with Robert Villa who sold us our new Accord was much more pleasant than they typical car shopping experience. He was knowledgeable about the product, attentive to our needs, and efficient with our time. Thank you to Robert and the rest of the Rusty Wallace team!

harley

May 17, 2016

Alan Glazer, our salesman, was very polite and not pushy. He was very helpful in explaining all the gadgets and answered our questions. Our first Honda lasted 16 years, hopefully this CR-V will do as good if not better.

Donte Williams

May 12, 2016

My wife and I, went to Rusty Wallis where we met Eric collier, right away he was polite and fully engaged while dealing with us (big deal because we're young, and other places didnt seriously, Eric Collier did). While we were looking at vehicles Eric got is as many keys as we needed him to for as many cars we wanted to test drive, and no matter how indecisive we were he remained fully and completely patient and polite! On top of his great customer service, he didnt seem only concerned with a sell, he honestly and truly seemed more focused on what would make us happy..We feel like we left with a new car and a friend... When we're ready for another vehicle Eric is who we're going to call! Thank you sir for our new 2016 Honda accord sport!!

Danielle

May 7, 2016

Buying a car can be a stressful experience however when I went to Rusty Wallis Honda and was assisted by Eric Collier, the overall "car shopping" experience wasn't as bad as I thought. I drove from Shreveport Louisiana to purchase my vehicle in which i saw online at first and Eric Collier gave me a lot of confidence and reassurance that i was making the right decision with my vehicle. I didn't feel pressured at all about purchasing a vehicle from them. The staff was very friendly, patient and kind. I'm a single parent so I have to budget and Eric Collier made sure that the vehicle I purchased was in my price range. I drove a rental there so after my purchase, he followed me to Enterprise to turn In the rental vehicle. Prior to coming to Rusty Wallis I had been car shopping for a few months and I have never met a salesman that goes above and beyond like Eric Collier. While driving to Dallas with my two kids all I could think about and pray about was me coming back to Shreveport in my new car and thanks to Eric Collier he made it happen. Eric Collier is a blessing and a true asset to Rusty Wallis. He goes above and beyond. He is the true definition of customer service.

mercycl13

May 2, 2016

I love Rusty Wallis dealership.Great service. Mr. Eric Collier really help me when I puchase my second honda. Now I own two Honda. One is 2006 Honda Element . Now I have 2015 Hpnda Accord. Now they offer me lower interest rate. Five years instead of six years to pay. Mr. Eric Collier is a good salesman. I can speak from my heart that he's honest sales representative.. Thumbs up for you Mr.Eric Collier.. Well done..Keep up your good work...Thanks for all your service guys..

bodicia123

Apr 30, 2016

our experience with Kenneth Boyd was EXCELLENT !!I did not know going there I was going to buy a car but thanks to Ken and his honesty, help and experience I was able to get a car for me and my kidswe are happy with the new purchase Thank You Silvia

first time Honda owner

Apr 27, 2016

I would recommend to buy a new Honda through Felton Jones ( Internet Sales Manager).He agreed with my pricing for new 2016 Honda Accord LX.

JayC

Apr 27, 2016

John Hargis did a great job, was very professional and made my new vehicle purchase very easy efficient. I would highly recommend John for anyone purchasing a new vehicle.

Amy111

Apr 25, 2016

I have dealt with a lot of dealerships and this was absolutely one of the best! Our salesman was Bernard Williams and he was polite and professional. Every member of the staff was the exact same including our finance guy. Normally as a female I cringe when I have to buy a car and this was by far one of the more pleasant experiences ever. I would highly recommend them!

justgabriell

Apr 24, 2016

This was my 3rd Honda purchase from Rusty Wallis in 10 years, and by far the best. Typically, I hate buying cars and wasn't really looking to buy a new car. I simply had gone in for an oil change. Jim Beeson was the best sales person by far that I've encountered. The transaction was smooth, I felt at ease, and our personalities really clicked. Thank you for making me feel comfortable Jim Beeson! #HondaForLifeGabriell

Rohan Talwalkar

Apr 17, 2016

Everyone is very attentive. First time when I walked in just for a test drive and to get an estimate on my trade-in car they respected that and never tried to force me into making any decision. Offered me a fair deal when I went to actually buy a car. Helped me to get a good deal on financing my car as well. Explained me the process very well, especially pertaining to trade-in aspects. I would certainly recommend anyone to at least visit this dealership when considering buying a new Honda. Everyone seems to have a good knowledge on honda cars and the company.

bobbysun

Apr 16, 2016

When searching for my 2013 Honda Accord, I did a little research and the positive reviews of Rusty Walls Honda brought me in. It was a wonderful experience in large part due to Brad Mills (sales consultant) who gave me no reason to shop around at other dealers. From the outset, Brad focused on my interests and needs while building trust with dialogue, stories and humor. We got through the negotiation process with both parties feeling comfortable. While working out the financing/warranty issues we hit a snag, but Brad was right there to smooth things over and get me in my ride. Love the car and would definitely return to Brad and Rusty Wallis.

Troya225

Apr 10, 2016

This dealership is very friendly and extremely helpful. Great customer service! I am glad that I chose to get my vehicle from here. I even drove from Baton Rouge to Dallas!

sohamv

Apr 4, 2016

I was looking for a used car initally and Brad did a fantastic job by sending me a selfie video with the used car i tagged on the rusty wallis website. I was in double mind in buying a new car or used car. I saw Brad at the used car section and he ran over a quick comparison for me depending on my needs. Due to my limited term drivers license, Syed suggested to opt for a credit union for seeking financing. This turned out to be a good suggestion. Syed and Brad were willing to beat the offer that i got from another dealership. I was overall very happy with the customer service at Rusty wallis.

dhivya

Apr 4, 2016

One of the best experience i have ever had !!! I was able to take my new vehicle with no hassle and went above and beyond my expectation!!

PonceDeLeon

Apr 1, 2016

The staff was great, except for when it came to financing. Basically got duped out of my down payment, didn't notice until my first payment was due.

Steve C.

Apr 1, 2016

At Rusty Wallis they let you tell them what you want. They don't force you into to something you don't need or want. They also explain everything every step of the way. There is a "no rush, no pressure" feeling there too. And they want to be there for you after the sell too. All these things mean a lot to me. So I guess they are my Go To guys for any Honda needs. Thanks again for a great car buying experience!

Alexander Stone

Mar 31, 2016

I started off by emailing the dealership with a good offer, and to my surprise, the salesman (Eric) said he could beat it! They ordered the car, and when it came, Eric even picked me up at home to come sign paperwork. It all ended up being so easy, I would recommend this dealership to anyone and everyone. The sales and financing were very low pressure feeling. It really came across that they want happy customers.

Very Happy

Mar 29, 2016

From the moment I walked into Rusty Wallace Honda I felt very welcome. Jim Beeson made sure my car buying experience was the best I've ever had. Everything went so smooth and I was very happy and proud to walk out with a brand new Honda. Thank you Jim!

jhollandnurse

Mar 24, 2016

From the moment we entered the building, Kevin made us feel welcome and appreciated. Everyone inside was polite, insightful and courteous. I could tell that Kevin was slightly nervous, I'm not sure if it was because he was new, but he will surely overcome that in the future. It was a pleasure doing business at Rusty Wallis and we look forward to working with Kevin in the future. Thank you Thank You!!!!!!

Caroline Finstein

Mar 19, 2016

Jim Beeson made sure my entire car purchasing experience was smooth. He explained everything, is very knowledgeable about Honda products, and made sure all my needs were taken care of.

carmanatmyrl

Mar 18, 2016

Yesterday, I didn't have time to take from work to deal with new car. I called and got John. Best salesman ever. I don't work for any dealership.

QT

Mar 17, 2016

I was helped by Felton in picking out my first car. He was attentive and gave good answers to every question I had. He also gave me a great deal on the car that was better than other dealerships.

David L

Mar 14, 2016

Eric Lucy was supposed to be our salesperson, but he was tied up with another customer. Bronson stepped in to help us out so we wouldn't have to wait. The process of buying a car is long, but Bronson made it easy for us. Fair price, great quality car. And Eric checked on us as soon as he finished with his other customer.

Owen Mar

Mar 11, 2016

From test drives to financing, Rusty Wallace has it nailed. Not pushy or aggressive like any other car dealership I've dealt with. Accommodations for Spanish speakers was a plus.

adamhtx

Mar 8, 2016

I like a no xxxxxxxx car guy when I shop, and Eric Lucy is my kind of guy. Yes, I recommend him 1000000% . Dont care about Rusty Wallace, but do care about Eric Lucy.

mary10844

Mar 6, 2016

It's always a pleasant experience to take my car to Rusty Wallis' Service Department. Brian was friendly, professional, and helpful. I'll be back again!

mike

Mar 6, 2016

We were pleased with the overall service and support during our buying process at Rusty Wallis Honda. We had a minor miscommunication with the rep, but all was addressed and we are very pleased with the outcome and how it was all handled with the dealership. We would shop there again.

RVG

Mar 5, 2016

the salesperson, Jim Beeson was very knowledgeable and professional. The dealer gave me a fair price for the trade in and for the new vehicle. I had already visited another dealership in Dallas, but I will make Rusty Wallis my new dealer.

Besswalters

Mar 3, 2016

Rusty Wallis was great to work with. I got the payments I wanted, the car I wanted, the interest rates I needed and the service was speedy. Thank you.

Neveen

Feb 29, 2016

I went to the dealership with my brother to trade in my CRV with a Pilot. My sales person was Eric Lucy and the account manager was Jason. Eric is a great guy, he was prompt in answering my questions and provided all the information needed which helped me make the decision. compared to other Honda Dealerships , this one is the best I dealt with. Jason the account manager was also helpful he even offered information and his help after the deal was done. amazing place!

SamFar

Feb 28, 2016

Just like that ad on TV - No Gimmicks, No Drama just plain simple car salesmanship. Highly recommend sales people Eric Lucy and Brompson Golden. I was there for less than 2 hours and the deal was closed. I did not have great credit but they worked with me and found that if I purchased the vehicle in my better half's name it would yield the best interest rate. Like some other dealers, they DID NOT add anything on top of the APR offered by the lender. OVERALL great experience,

Griz Lee Behr

Feb 28, 2016

As a first time buyer with so so credit, they gave me the most amazing deal. Simply blown away how quickly and painless the entire thing went. Next thing I know, I'm driving down the road in a shiny thing with wheels.

Realtor

Feb 27, 2016

Very professional yet stress less transaction. After driving a couple of cars and deciding just what I wanted Xavier found the car I wanted in a short time. He spent the time with me going some of the cars accessories in the car which would have taken me a long time to figure out. Saved me stress there. And I feel like I can go back if there is something I just can't figure out. So very excited with my new Honda!

Steve

Feb 27, 2016

We bought a new Honda Civic from Jim in January. He was both fun and professional to work with. No high pressure, knowledgeable, no hassle, just a great experience.

Neil H

Feb 23, 2016

This is my first experience with rusty wallis Honda.. Sales consultant John Hargis was very helpful. He was flexible in finding a monthly payment that fit my budget.. It was a pleasure to work with him as I felt no pressure.. Business manager Oscar Miramontes was very efficient with the paperwork involved in closing the contract.. A very friendly atmosphere. I will continue to be a loyal customer for future business..

Carol

Feb 23, 2016

I did my research online first and had already narrowed down my choices when I contacted Rusty Wallis Honda. The vehicle was represented well (2014 Subaru Forester Limited) including a "Good"rating from carguru.com and also a good dealer rating from both carguru and cars.com. I contacted the dealership and was put in touch with "Mannie". He responded immediately and after some thought and scheduled arrangement we set up a time to look at the vehicle. Mannie had something come up but connected me with "Alan". When we got to the dealership, Alan was busy with a walk in customer but got us immediate help:"Jeff". Sounds like we were passed around but that would be the wrong conclusion. The folks were there ready to help us and not at all pushy. Great overall experience with no hassles!

Janet1951

Feb 18, 2016

Jeff Spangler helped us to find a good certified 2014 CR-V Honda. We found one online first and it had been sold, so he found one that has a moon roof which was on my wish list. Rod Lee and Greg Fine both expertly dealt with a couple of different minor service issues. I highly recommend every one including John Hoddock, who made our purchase in the finance department, a good experience.

nnwilson

Feb 15, 2016

I recently purchased a 2016 Honda Odyssey and I had the opportunity for John Hargis to help me with the process. He was very patient and through while I was trying to determine which vehicle works for my family and our needs. He was so helpful in showing me all the features on the Odyssey van. He was so knowledgable about the vehicle and answered all of the questions. I would definitely go back and do business with John!

john asbell

Feb 14, 2016

They do an outstanding job. Best salesman is John Hargis. He is a outstanding person. If I need to buy a car in the future, I hope he is still working for them. He goes over the top to help you get what you want. Thank you John. This is the second car we bought from them and both times we had a good experience. Best Honda dealership in the Dallas TX area.

Kgrahamtx

Feb 11, 2016

My service advisor was Greg Fine and he went above and beyond my expectations with service on my C-Rv. I would highly recommend this team for all your service needs! This is also where I've purchased my last two Hondas!

Debbie

Feb 9, 2016

The guys were very helpful and attentive to all my questions and needs. Very patient and considerate of my questions and concerns. The guys were wonderful!

2016 accord sport

Feb 6, 2016

John Hargis was fantastic. He made the car buying process smooth and easy with excellent professionalism. I would highly recommend him if you plan on buying a car from this dealership

PWilson

Feb 4, 2016

I purchased my 5th Honda from Rusty Wallis. I aggressively priced other dealerships before purchasing in the past. This time I knew I had a fair, competitive price by using apps such as Edmunds and TrueCar.

karlex

Jan 26, 2016

Excellent friendly service and great customer care. highly recommended service, I like the location of the dealership, they are helping me to rebuild me credit

jamescivic

Jan 21, 2016

My Service Advisor on this visit was Rodrick Lee and he helped take care of my oil change in a timely fashion. Roderick also made recommendations on what items I might have checked on my 30K miles service visit. Thank you for the great customer service.

dp3956

Jan 20, 2016

I knew exactly what car I was interested in and called ahead of time. When I got to the dealership, the car was all lit and waiting for my inspection and approval. Test drive was done and then paperwork (with Ryan, also very fast and efficient) completed. I had an idea of what I was willing to pay and will say they met me pretty close. The deal was closed without high pressure financing tactics. I was very pleased. Bradley White seems to be a very honest and genuine salesperson. I felt like he was giving me truthful information to the best of his ability. If you go in to buy a car, ask for him.. I think you will be glad you did.

coonesn

Jan 14, 2016

I had been looking to upgrade my car, I didn't need a new one, but I wanted a new one. I had thought about switching from my Honda to a Hyundai. I had gone to a Hyundai dealership and had a horrible experience, and got discouraged about getting a new car. I had seen a HR-V when I had brought my Accord in for service, and after that I started looking at them online. When there was one in stock with everything that I wanted, I went up to the dealership and Felton helped me. At first it looked like I may walk out without a new car, but we were able to get everything worked out, and I got the car that I really wanted. I've now bought 3 cars from Rusty Wallis Honda, and have yet to be disappointed.

hhatfie

Jan 12, 2016

Everyone I had dealings with at Rusty Wallis the day I purchased my vehicle were friendly and professional. My salesman also let me know if I needed any additional help with the fine points of my vehicle to come back into the dealership for assistance from him at any time.

Rosemary D.

Jan 9, 2016

Have purchased two automobiles from Rusty Wallis and have had them service both from the days they were purchased.... The service department is the best, and our service advisor, Jeff Peterson, is the reason I would never go anywhere else for service....Thank You Jeff, and Rusty Wallis for always putting the customer first.

Peter F.

Jan 7, 2016

I shopped at 3 dealerships for a certified Honda and went with Rusty Wallis. They were able to provide all the information and selection of cars I was looking for... Brad White, salesman, was also very professional and I appreciated his feedback!

sadie2016

Jan 5, 2016

As usual the buying experience at Rusty Wallis was very good. I always work with John Hargis when buying a car, and this was my third car from Rusty Wallis. Mr. Hargis works to get me a good deal and understands that I will not sit there all day to buy a car. Very good service. My finance guy was John Haddock which I can say was the BEST experience I have ever had with any finance office. He was very polite and fast. It is very difficult to find a good team and obviously John Hargis and John Haddock work well together to satisfy their customers. Thank you all again for making the buying experience much more pleasant.

Jessica

Jan 5, 2016

Just last week I bought my first ever brand new car (I've always bought used). I've been putting off the purchase for months as other dealerships treated me poorly and tried to "dumb me down" (Sorry sir, I do understand financing and interest rates). When I found the exact car I wanted at Rusty Wallis, I was nervous to have to go back to another dealership and deal with the haggling. I couldn't have been further off from the truth. I absolutely LOVED my experience and Bronson and Ryan (in financing) were a joy to work with. Both men were kind, fun to be around and most importantly they didn't pressure me! I've raved to everyone about the experience and will continue to! Thank you Rusty Wallis!

Stumpyniner

Jan 3, 2016

From the beginning of the sale, I would rate all of the Rusty Wallis staff as world class professionals! They truly created an experience that was pleasant.

ltt87

Dec 30, 2015

Third car I purchased here and always from Felton Jones. He is friendly and always so helpful. Made an appointment, was seen right away, and started the financed process in less than 30 minutes. The finance department was not pushy and did not try to sell me anything. It was just the easiest process I could've asked for and I love my new 2016 civic. Please go see Rusty Wallis today because they know customer service.

Franco.aleman1977

Dec 24, 2015

I have always taken my car for service to Rusty Wallis but have never experienced such friendly treatment with service representative Pablo Flores. He was very patient and honest to explain the services needed. This was a 5 Star treatment! Thank you Pablo and hope you are there for many more years!

Dp7540

Dec 23, 2015

Easy to do business with without the pressure. Caring staff.

dp7540

Dec 23, 2015

In and out to get a new key, inspection done and other accessories bought for my new CRV. Greg Fine did more than expected and made sure I understood my new CRV and schedule maintenance. Victor at the parts department is also very helpful. Outstanding experience.

Sportsfan1738

Dec 19, 2015

Stay away at all costs!!!! Stealership is the correct name for this place. Do not service a car or purchase a car hear. First they overstated what was wrong with my car, and tried to sell me one of their overpriced used cars. Took my car to a shop and did not find the problems stated. Still running great and happy I didnt give them my money for unneeded work or overpriced car.

n/a

Dec 18, 2015

LuvMyCRVRusty Wallis has always serviced my 2005 CRV. This visit Pablo Flores was my Service Advisor. He was courteous as well as knowledgeable and provided me with good information. I drove away quite satisfied. C Rodriguez-Slates

needservice

Dec 18, 2015

I appreciate the great service I get every time from Jeff Peterson, Always set the expectation right and works with you. I recommend Rusty Wallis .

Lillian Nwonumah

Dec 17, 2015

Greg Fine had a great customer service, took time to explain everything to me, thanks Greg

KolbyB

Dec 13, 2015

I recently purchased my third Honda from Rusty Wallis and my second from Brad White. Brad is patient, honest and a generally nice guy. I didn't feel pressured at all and he took the time to find the car I wanted (which changed a couple of times).If he isn't employee of the year I would be extremely surprised. I purchased a 2013 Accord Coupe V6. Its fun to drive and has lots of power. Although it been my experience that Hondas are extremely reliable, I purchased an extended bumper to bumper warranty that gives me piece of mind for 85mths or 100k miles from the time of my purchase for a reasonable cost. If you are a looking for a new or used car call Rusty Wallis and ask for Brad White.................................................................................................................................................................Kolby B.

rusty

Dec 12, 2015

Excellent customer service would highly recommend was explained everything in detail as far as the waiting was not to long considering I didn't have an appointment

pilot

Dec 9, 2015

After our first experience with Rusty Wallis 25 years ago (car purchase) turned out so well, we've used them for all our Honda service and have been very happy. Every service manager has been knowledgeable and friendly, including especially Steve Hartwig. Steve keeps his word on time and price for work, and has answered service questions with a cheerful attitude a pleasure to deal with! This is definitely a class outfit, all the way through check out.

LoveMyCRV

Dec 5, 2015

My last visit to Rusty Wallis was for an inspection only. Greg Fine was my Service Advisor who was a very cordial, caring advisor. He mentioned it was time for an oil change, and I got an oil change and tires rotated. Thank You Rusty Wallis and Greg Fine.

Blah Blah Blah

Dec 4, 2015

I went to buy a used car one day and planned to trade in my current car. I told them what I owed which was about half of its reasonable value.They gave me an offer for my car which was less than what I owed. And, their offer for my car was several thousand less than other offers I received for it.The sales guy was decent, FYI.However, the finance guys know every penny of every deal so I believe this was a purposeful attempt to give me what would be a very bad deal.I walked out and bought a similar car at another dealer. In that deal, a reasonable offer was given for my car and the deal went very smoothly.

dinghy13

Dec 2, 2015

I purchase a new Honda Pilot in less than 2 hours from Rusty Wallis Honda. That included trading in my Honda Ridgeline (also purchase from this dealer) and also trading in My Mini Cooper S Clubman. The whole experience was stress free and very professional. I would highly recommend anyone to go to this dealer.

Airborne1977

Nov 28, 2015

I bought my Honda CRV from Rusty Wallis in December of 2011 and was very disappointed at the level of service I received my first three visits there. But it seems like there have been some amazing changes within their service department. I bought my car in for the 15K service and was greeted. very quickly by Steve who took my needed information and within seconds my car was in a service bay and the entire service took less than an hour. Price for the services were very reasonable.

Airborne1977

Nov 28, 2015

I bought my Honda CRV from Rusty Wallis in December of 2011 and was very disappointed at the level of service I received my first three visits there. But it seems like there have been some amazing changes within their service department. I bought my car in for the 15K service and was greeted. very quickly by Steve who took my needed information and within seconds my car was in a service bay and the entire service took less than an hour. Price for the services were very reasonable.

Evelyn1025

Nov 27, 2015

Prompt,honest service... Got an oil change that was reasonably price... Technician was knowledgeable. Got my car washed !!!! Travis was great . The check out was easy. 5 star service!

step

Nov 18, 2015

I was told that the mechanic stripped out my oil pan.which oil pan was fine when i was at rusty for last oil change.when i went to work sat. My headphones were missing only people been in car was me and people at rusty i feel violated.

Shelle93

Nov 17, 2015

I had my car towed to Rusty Wallis after I was stranded and they took care of me right away. Everyone from the people who answer phones to the service reps and cashiers were very accomadating.

Kathy Farmer

Nov 15, 2015

I just bought my 4th car from Rusty Wallis Honda. I worked with Josh Rodriguez and the service was excellent from beginning to end of sale and continues with prompt answers regarding a recall notice I received.If you are looking for a stress free car buying experience. ...go see Josh and others at Rusty Wallis Honda. Sincerely,Kathy Farmer

99999999

Nov 13, 2015

We love mr Jones , he helped us a lot ,he was so experience and excellent dealers , very friendly . We will come back for another car, when you want buy the car , just go see him

Vini Samuel

Nov 12, 2015

Needed a car maintenance. This was the best place to buy my first vehicle. They did an awesome job taking care in explaining all the necessary things I needed for my car. I feel like I'm in a luxury car business the way they take care of me so well. Jeff Aber was my guy- great, solid, knowledgable, and easy to work with team player. Appreciate all what they're doing!

Maria

Nov 8, 2015

I took my vehicle for repairs and received excellent service both on the repairs and customer service. Greg Fine was my service advisor, he was very good and very informative.

kim

Oct 31, 2015

Kevin Harper is the GO TO man! They're all about the customers and their satisfaction.

mike

Oct 30, 2015

Always good service, staff always very courteous. I would buy another car at their dealership.

dey

Oct 30, 2015

I am very thankful for the courteous attention I received yesterday, when Jeff Peterson assisted me with service for my 2014 Honda Pilot. He was great!

MDPQ25

Oct 30, 2015

I just leased my fifth vehicle from Rusty Wallis Honda and once again the process was very smooth. Jim Beeson worked with me to understand my needs and found the exact vehicle that I wanted. I'm sure that I will be back for my next vehicle when this lease is up. Thanks Jim for your help in making it a smooth process and finding my CRV.

Laura611

Oct 27, 2015

I brought my 2015 Accord in for its first oil change and was promptly greeted by Jeff Peterson. I didn't have an appointment, but my car was ready (including a car wash) in under an hour. Jeff gave me recommendations regarding my next service visit and was very courteous and helpful. I live closer to other dealers, but the good sales and service experiences I've had at Rusty Wallis are the reasons I've been a customer since 1998.

Jasonmpd

Oct 27, 2015

I have purchased many cars in my lifetime, and have dealt with dozens of car dealers. I have to say that this was the quickest, easiest, car buying experience I have ever had. Even with a few credit issues, I was in and out, with the keys in my hand, in only a couple of hours. While I know that others were involved (i.e. Finance), I know that the majority of the credit goes to my Sales Consultant, Kevin Harper. From the start I told him what I wanted, and where my payments needed to be. He told me that he would explain my situation to Finance and get my deal done, and that is what he did. Because of my experiences with other dealers, I kept waiting for the hammer to fall and the rate and payments to go up, but that never happened. Very happy with my purchase, and my experience with Rusty Wallis.

C and J

Oct 25, 2015

We just bought a new 2015 CR-V Touring. We dealt with Robert Villa who is the best. He went above and beyond what a salesperson does when selling a car and most of all after sale checking. You cannot find a more helpful salesman. Even after the sale was done, he calls and wants to make sure you understand and know how all the gadgets work, which this car is loaded with. He is clearly enthusiastic and proud about the product he represents. An exceptional employee.

sterez711

Oct 23, 2015

I had a break light out. I didn't have a schedule appointment at Rusty Wallis, but Travis Porter was able to get in quickly. To my surprise I was told that my battery was about to go out, I was able to get a new battery too. I love the fact that Rusty Wallis is very thorough each & every time I bring my car in.

hondafan2007

Oct 20, 2015

Visit this dealer since I bought a car in 2007 and I have always gotten awesome service from them. Two of my family members have bought cars from this dealership.

Vicki Lanier

Oct 16, 2015

The best dealership I have EVER EXPERIENCED! From shopping for my car, buying and servicing! Mr Wallis you should be PROUD!

Satisfied Customer

Oct 14, 2015

I bought my 2010 Accord from Rusty Wallace and have had all the service done there. Just had the 60,000 mile service done. My Service Advisor, Greg Fine, was very thorough and professional. I had an appointment and was in and out of there in short period of time. Would recommend this dealership. The

lyndakbragg

Oct 8, 2015

Knew basically what we wanted. Our very friendly, experienced sales associate showed us all available options and we ended up getting a better deal than we thought and ended up buying two cars! We spent less time buying these cars than any we've ever purchased in the past and we've been buying cars for 30 years!

jchosuton

Oct 5, 2015

I found the car I wanted by searching online and got the best deal from Rusty Wallis. They did everything they promised. I was in and out the dealership within an hour. Felton Jones was the salesman and he was awesome and very friendly. Great experience overall!

malice man

Sep 29, 2015

It was quick and easy. The waiting room was comfortable and pleasant. The people working there were very professional and polite. I would recommend this dealership to anyone.

matt1178

Sep 28, 2015

This was my first time taking my 2011 Accord in for service, I had just hit 100k miles and wanted a full tune up and inspection. They did the tune up at a fair price, replaced fluids, brake job, alignment, rotated tires, and even washed it for free. They communicated with me prior to doing any work, gave me up front pricing, and there were no surprises. I will be using them again for service and my car drives noticeably better after the tune up.

snipesailor

Sep 20, 2015

Greg is knowledgeable and an excellent service manager. Service was quick and thorough at a very reasonable price. I came at 4:00 on a Saturday and they had me finished by closing time at 5:00.

Austincarguy

Sep 19, 2015

Brad did everything he said he was going to do. Picked me up at the airport. Good, very competitive price. Quick paper signing process. I would recommend Brad and Rusty Wallis Honda.

PCase

Sep 16, 2015

Manny Garcia listened to what we wanted in a car. He made it happen.. No hassles!! We drove our "new" used car off Rusty Wallis' lot the same day. We received the history on the maintenance of our car over it's lifetime too!!! Manny thought of everything. Thank you again, Manny

3 time winner

Sep 16, 2015

Was happy to be able to skip the "Dog & Pony" show and lease a new car, at my price in a very timely manner. Kudo's to Felton and Bill for getting it done

Proud Owner 5 Honda's

Sep 16, 2015

Manny listened to what we wanted in a car.He made it happen.. No hassles!! We drove our "new" used car off Rusty Wallis' lot the same day.We received the history on the maintenance of our car over it's lifetime too!!! Manny thought of everything.Thank you again,Manny

Newcar

Sep 15, 2015

Forrest, our salesman, is very helpful and friendly. He willing to work with us even we have too many questions. He answer all our questions. He is a very good salesman. I will recommend him to my friend. I am very happy with the service there.

LAFF

Sep 13, 2015

Bought my Honda at Rusty Wallis and came back for service. I had a bad experience with a service advisor so I stopped getting my car maintenance there. About a year later, I needed a oil change (bad) so I stopped by the dealership. I was then introduced to Jeff Peterson. He is honest and a true professional. Now I get all my service done at Rusty Wallis Honda. Keep up the good work Jeff.

Laura

Sep 9, 2015

Usually you walk into a car dealer expecting to be overwhelmed by pushy sales people who only have one goal and that is to "make money." Now, I am not saying that making money is a "bad thing" but it usually supersedes the wishes and desires of the customer. It means the sales person's agenda is primary and foremost, not yours. I wanted to try leasing a car for the first time and I was rather nervous. I had a budget I wanted to stick to and I had a small down payment. I had been warned about the "pitfalls" of leasing, so I was a bit wary. Rusty Wallis not only met my desired payments but were very gracious and kind in doing so. I had a positive experience starting with sales person, Christian and ended up speaking with a very capable and positive Sales Manager, Ken and finalized the lease with the hardworking and diligent business manager, Joshua I would and have recommended Rusty Wallis to all family and friends! I have to say, that because of my experience at Rusty Wallis, I will be car buying/leasing with them again!

Tinkie Blue

Aug 28, 2015

I was so lucky to Steve as my service advisor. He was really nice and kept me informed of the status of my car. I thought I had major problems but turned out it was really just a minor issue and they fixed it and now I am really to roll on down the road.. I will definitely be using them again for my service on my 2010 Honda Fit, and when the time arrives, I will be purchasing a new car from them again. Thank you Steve for putting up with my numerous calls and questions. Holly, thank you for always being so friendly and finding Steve for me. KUDOS!Terri

dormandl

Aug 22, 2015

Travis Porter and his colleague Darryl Dotsy make a great team for those who seek to keep their vehicle at absolute reliability and condition.We find that depreciation is one of the major costs of car ownership and by keeping a vehicle in pristine condition, Honda's last forever. We use full synthetic oil and adhere to all of the service guidelines, and are rewarded with a 2005 Pilot that is absolutely reliable and one that many mistake for new,We find the tean at Rusty Wallis Honda easy to work with.

Flo T.

Aug 20, 2015

I love this dealership for the EXCELLENT customer service I received from everyone I encountered. Let me start by commending Turman Oldham for helping me get the SUV I wanted. He was honest, patient and very easy to deal with. What amazed me was when John Hargis, another sales consultant, stepped in and guided Turman, being new in the company. He did not leave us till all the transactions were finished. I saw the meaning of brotherhood between them. I want to mention Rae Cook and Syed Abidi (manager) for helping me get my leather seats installed. They gave me a temporary car I can drive around while they were installing my leather. They were so attentive and very prompt. Thank you gentlemen for the MOST pleasant car buying experience. I truly recommend RUSTY WALLIS HONDA dealership because everyone CARES!

CollegeStu.

Aug 19, 2015

First time buying a car although a used one. The sales people are very kind and do not seem annoyed or irritated in the slightest when negotiating. They are very understanding and I had a very comfortable time buying my car here. I would definitely recommend this dealership.

scureenachy

Aug 15, 2015

I had just bought an 20 15 honda cr-v, great customer service, great price. I'm very satisfied with my first car purchase experience.

shadesguy66

Aug 15, 2015

We've purchase our new car in this dealership and the people are great and very helpful, especially our sales consultant, Jim Beeson. He is very professional and helps us made our transaction very easy and hassle free. He also gave us a brief instructions on how to operate our new vehicle and showed to us their facilities and introduced us to their service advisor. Overall we have a very nice experience on buying our car and visiting their dealership. I would recommend this to everyone. Keep up the best work.

vgclinton

Aug 12, 2015

Long story short, I told them what I wanted and they made it happen! My bank had me at a 4.8% interest rate and rusty got me 3.7%, with payments that I wanted. To top all that off I was referred to framers insurance company and got the best rate ever! Mr. Bernard definitely has earned a lifetime friend /customer!

Gris

Aug 8, 2015

Great experience on trading my car for a newer one.good customer service.like going to rusty wallis allways great people working there. It's not my first time at rusty wallis, like working with them.

Tammy H

Aug 7, 2015

I would definitely buy my next car from this dealership! Exceeded my expectations! Didn't spend the whole day making the deal happen! Didn't have the exact car on the lot but found the car at their sister dealership and got it there quickly! Love my new Honda Accord!

WOW-Another Honda

Aug 6, 2015

John Hargis was efficient, knowledgeable, friendly, and very thorough through the purchasing time. I appreciate all the effort to make this a good experience. John Haddock was very efficient with the paper work and got me out of there in a timely manner.I have purchased 3 cars from Rusty Wallis over the past few years and have always had excellent sales and service experiences.

Lifeinthefastlane

Aug 4, 2015

I purchased a 2011 GMC Sierra Texas edition. This truck is awesome people think it is brand new. Brad was very helpful and down to earth he was a guy I felt was very honest with me about every step to buying this truck. Jay was also a down to earth guy and very professional. These guys made me feel very comfortable in the decisions I was making and had me in and out in no time. When I buy another vehicle Brad and Jay will be the guys I deal with. I would recommend them to anybody. Thanks guys!!!

payrollkl

Jul 30, 2015

Bernard Williams is a dynamic used car salesman. I've purchased 3 NEW cars. Felton Jones has tough negotiating skills but prefers a happy customer.This is my 4th purchase from Rusty Wallis (3rd new car purchase from used car salesman, Bernard Williams). I called ahead to let Bernard know I was looking for another vehicle. Upon my arrival, he had already researched and located a 2015 version of my previous car (2010 Accord EX-L V-6. Manual transmission). Unfortunately it was the only one in Texas and the price was not negotiable which is that dealership's loss. Being the professional that Bernard is, he also had a few Accords waiting for me to test drive. Once I made my selection, I was introduced to another fantastic salesman, Fellton Jones. He is a charming man with some tough negation tactics. We went back and forth with the price until we agreed on a number that I liked. He was even kind enough to give me a snack and a bottle of water from his personal stash. Hospitality speaks volumes about one's personality. You will not go wrong by making a purchase with either of these gentlemen.

bill1213

Jul 30, 2015

The purchase of the 2015 CR-V went very smoothly and relatively quick. Rae Vaughn Cook explained the transactions and all the features of the CR-V and moved the paper work through the proper channels with ease. Bill Hunt and John Hargis were there with backup if there had been any problems. A good team!!A great experience. Bill

compwease

Jul 29, 2015

It took 3 business days to drive car off lot. Car had to be ordered from other car dealership. I had bought my previous car from same dealership.

shans3boys

Jul 29, 2015

This is my third experience buying a car at Rusty Wallis Honda, and it's another WIN for me and our "new to us" car. My son needs a reliable car to drive 5 hours away from home for college. I really wanted an older model Honda with lower mileage, and I got exactly what I was looking for! Great car (one car owner with all service done by Rusty Wallis Honda), and loved our salespperson - RaeVaugh.Cook - extremely helpful and patient with me throughout the process. Will definitely buy from again!

Milt

Jul 28, 2015

Great treatment when I walked in the store. Salesman was polite and didn't over do sales pitch but made me very comfortable with selection of cars. Great experience.

kever

Jul 28, 2015

Had a great experience with Rusty Wallis Sales Department last week when I changed out my leased CRV for a new one. The process was fast without all of the annoying "let me talk to my manager" stuff.

Beth127

Jul 28, 2015

I bought my first brand new car, my Honda Accord, in 2013 from Rusty Wallis and it was time to refinance so I went back to Rusty Wallis. Forrest in Sales did an excellent job making sure that everything was running smoothly and checking on me. Ryan in Fianance did an excellent job explaining my options and walking me through the process and listening to me. I ended up with a brand new car with lower payments!I couldn't be more happy!

ShirleyS

Jul 25, 2015

Buying a new car is scary, but Jim Beeson made it almost pleasurable. He was very knowledgeable, pretty honest, detailed and available for after-shock questions. He walked me through all the whistles and bells, showed me the Service Dept and made sure I was comfy before I drove away. Ryan got me the monthly payments I required which was way cool. Nice clean showroom and bathrooms (I fixed one toilet seat that was loose). My new Fit is awesome. I'll buy from R.Wallis again. I hope Jim will still be there in another 18 years.

Happy with my Honda

Jul 23, 2015

Thank you, Alan Stowers, for providing a pleasant, painless, and positive car buying experience of my 2015 Accord EX-L. I received professional, courteous service from Alan and other members of the Rusty Wallis team, including Xavier Maldonado and John Haddock. To others looking to purchase a car, I recommend Alan Stowers and Rusty Wallis Honda and wouldn't hesitate to purchase another vehicle from them. I love my new Honda!

JD

Jul 23, 2015

Helpful ,informative, and very experienced, motivated, driven, as well as provided information on car features interior,exterior,maintenance, care,history,speed,engine,warranty, and service.

Carlahrsnk

Jul 20, 2015

I purchased a Civic from Kenneth Boyd 3 years ago and had a very pleasant experience and decided I would see him again for my next purchase. I traded in my vehicle this weekend for a CRV and my experience with Kenneth was just as pleasant. He was patient, very knowledgeable, professional, thorough, and friendly. Thank you Kenneth! We appreciate you!

BW

Jul 19, 2015

I did my homework before I chose Rusty Wallis Honda to do the work I needed. I got quotes from all the Honda dealerships in the DFW area and this dealer had the best prices for the needed services. Also, my service adviser (Greg Fine) helped me get extra discounts through available coupons. The only reason I didn't give this experience a 5 star overall rating is the complimentary car wash was not very thorough.

Super Pleased

Jul 19, 2015

The person I would like to specifically compliment is Robert Kersch. I have known Robert for many years and have bought several cars from him. I have the highest regard for him as he is a man of strong character. I definitely feel like I have been blessed with "the best" by knowing Robert. I have been pleased each time I have purchased a vehicle from him and have told many people about him. Robert went "above and beyond" every time I have purchased a car from him. I consider him a wonderful friend, and I do not hesitate one iota in highly recommending him to anybody who wants "the best." That is exactly what you will have in dealing with Robert. He really is just that......."the best!"

larry2015

Jul 18, 2015

Most pleasant experience working with Felton Jones, Kenneth Boyd plus others at Rusty Wallis of any auto-dealership in the last 54 years of buying autos!

Pilot Grandma

Jul 15, 2015

I felt very comfortable purchasing this car on my own. The people that helped me we're professional and informative. It was a good day.

Mo N.

Jul 13, 2015

DO NOT GO THERE!!!Although I bought my car from them, and I am happy with it, I do not want to go for service anymore! The service is just OVERPRICE!! they charge you AS MUCH AS they can with no reason. For instance, they charged me $110 for fixing a wire which was hanging out! $110 labor cost for 5 seconds job!! They say the first two oil changes is free, of course they do not charge you $40 for oil but instead they charge you $80 for checking the tires, $100 for changing the brakes!! This is ridiculous, if you go somewhere else you can change your oil with $50. Do not let free oil change and free car wash that they offer fool you!!

Mo N.

Jul 13, 2015

DO NOT GO THERE!!! Although I bought my car from them, and I am happy with it, I do not want to go for service anymore! The service is just OVERPRICE!! they charge you AS MUCH AS they can with no reason. For instance, they charged me $110 for fixing a wire which was hanging out! $110 labor cost for 5 seconds job!! They say the first two oil changes is free, of course they do not charge you $40 for oil but instead they charge you $80 for checking the tires, $100 for changing the brakes!! This is ridiculous, if you go somewhere else you can change your oil with $50. Do not let free oil change and free car wash that they offer fool you!!

The James'

Jul 10, 2015

My wife and I experienced excellent and professional treatment form our sales representative, Mr. Alex Margalli and from Mr. Bryan Mullican. Our buying experience with Alex was done honestly, courteously, and quickly. Mr. Jason Hachtel brought value to the transaction with his skill of the financing process and patient explanation of the value of the extended warranty. After numerous other buying experiences over the years, this is the best experience in new car buying that we have had. We highly recommend Alex, Jason and Bryan as a trusted professional resource for an excellent car buying experience. Walt & Marcy James, Garland TX

3 hr oil change

Jul 9, 2015

The service division listed a promise time of 1 hour for an oil change. It was finished in 2 hours when the advisor recommended a wheel alignment which he estimated would take 35 minutes. It took an hour and 20 minutes I might suggest that Rusty Wallis have a maintenance division like Sports City Toyota which turns around an oil change in 20 minutes. I was not very happy to say the least with the service and hope corrective measures will be taken. My e-mail is incorrect on the invoice so I will not get the performance evaluation survey. The front desk sent be back to the service div to have it corrected. I did not want to deal with them at this time.

2015EXLV6

Jul 7, 2015

We bought a 2015 Accord EX-L V6 from Rusty Wallis Honda yesterday. I can't overstate what a pleasure it was to work with this dealership, starting with Alan Stowers in the internet dept who was professional, respectful, honest, forthright, and exerted zero pressure or slimy sales tactics and kept his word throughout as if he didn't know there's any other way to be. Xavier Maldonado was the same way when he helped us complete the transaction and take delivery of the car. John Haddock in the finance department was equally courteous, professional and easy to work with, reflecting the opposite of the stereotypical finance guy who plays the role of the "heavy" at the end of the transaction. I kept waiting for the conflict to start and to have to fight for the OTD price we agreed to in our email exchanges, but it never came. What a breath of fresh air dealing with Rusty Wallis Honda!

phuong-ng

Jul 7, 2015

This is my very first Honda and I chose to purchase at Rusty Wallis Honda. No regrets because I got the best deal from them, and staffs are just so helpful and friendly. I would recommend my friends to stop by Rusty Wallis Honda shopping for a best car and a best price!

Kd-000

Jul 3, 2015

I came in for a new 2015 hybrid vehicle and the dealership claimed to be giving me a good deal. Come to find the car was dented on the passenger side and they didnt seem like they were going to mention anything to me. I called the deal off because the manager would not budge to lower the price on a damaged car. Very bad experience and they still won't budge on the price. Be careful with what you buy from here!

Scott_Gray

Jun 30, 2015

No nonsense straight forward approach. They don't waste your time. I shopped several dealers and this one by far was the best price and easiest to work with.

New2honda

Jun 29, 2015

This is my first Honda and I chose Rusty Wallis because my son in law had purchased a used car from them the previous year. He had a great experience and I knew this was the type of dealership I wanted to do business with. I had communicated with Alan through email inquiring about a car and he was prompt in his responses and answering my questions regarding the car. Once at the dealership I think it made the process a bit quicker since he pulled up the emails. Although there was a misunderstanding in the final process I believe there was a genuine effort to help make the transaction happen, which it did. I would definitely do business with them again.

awinningham

Jun 25, 2015

I was helped throughout the process by Alan Stowers and Paul Sisk. Both were extremely helpful to me the entire time. I ended up settling on a color that was somewhat hard to find in the 2015 Honda Accord Sport--Hematite Metallic. That being said, Alan and Paul worked hard to find a dealership that did carry that color (the closest was in Louisiana!) and they worked out a dealer-trade to get me the car. Overall, it was a great experience!

dcm81

Jun 24, 2015

This was the fifth vehicle I've purchased at Rusty Wallis Honda, and there's a reason I keep coming back -- great service. Josh Rodriguez did a terrific job in finding the car I wanted. We worked out a deal in a matter of minutes, and Ryan Cannon quickly completed the financial paperwork. It couldn't have gone any smoother, and I was very pleased.

2015civicsi

Jun 23, 2015

I have purchased 7 Honda vehicles in the past this was by far the smoothest and fastest transaction to date! Great service from my sales rep. Kenneth Boyd and John in finance...will do business here again!

Joyce6809

Jun 18, 2015

It was a wonderful experience. Everyone there was extremely friendly and very helpful. Deborah Woolverton was the best car sales person by far that I have ever dealt with. She is amazing!!

waste of time

Jun 17, 2015

I visited this location on 6/15/15. I was immediately shown cars that were in my "range" as far as price. I was given keys to test drive etc. After about 6 hours of debating on the car I liked, I made a decision,then I was given a reason on why that wouldn't be possible so I was steered in another direction where another decision was made and paperwork was drawn up for. I was told the car would be delivered to me the next day after I obtained full coverage insurance.The next day I'm texting the car salesman I was dealing with asking specific questions about the car and the status and I recieve little to no response....then he calls me saying no banks would approve me without $3000 down. Now this is bazaar because the day before they offered me a deal with 0 money down and this and that. I wasted so much time dealing with this place and it has turned out to be my worst experience to date. Words can't describe how dissatisfied I am with the experience and the protocol.

huskerdude

Jun 13, 2015

I have a 09 Honda Accord V-6 coupe and have had my car serviced at this dealership ever since I bought it and have had a fantastic experience at this dealership. They just do basic maintenance and don't nickel and dime the customer with extra services like I've had done with Nissan and Toyota.

John & Paula

Jun 10, 2015

Took great care of us and gave us a great price on our new car - no haggling!!! Very respectful and were prepared in all ways!!

roses

Jun 2, 2015

We were greeted by Alan Stowers, our experience with the him was excellent and very knowledgeable salesman. My experiences at Rusty Wallis in the past were stressful, but this was smooth as pie...

AWB

Jun 1, 2015

I continue to have my car serviced and troubleshooted (when needed) here due to the level of professionalism and courtesy of the service staff. They are attentive and I feel they are really concerned with getting me what I need without unnecessary extra - that speaks volumes to me. I recently worked with Jeff Aber - a new employee there who could not have been any friendlier - he worked so well with me and he is exactly the reason I come back time after time - professional, friendly, honest, and all around a pleasure with whom to work. Thank you!

marylk074

May 31, 2015

As soon as I walked in the door, I was greeted by the manager and set up with an excellent, knowledgeable and kind salesman. Kenneth Boyd made sure that I knew exactly what I was getting with my Accord and he also made certain that I received a fair deal. I would definitely go back to this establishment.

AJ

May 30, 2015

I always love & appreciate my experience at Rusty Wallis. They are always super nice, & give me excellent customer service!! They are fast, courteous, & respectful even when checking out. I wouldnt want to go anywhere else for my service....

SrikanthJaini

May 20, 2015

Just talked once on the phone before deciding to buy the Car, John Hargis was excellent in explaining the things. Excellent Price without any compromise in the service...No Tricks Real Sales Guy... Next time you visit Rusty Wallis ask for John Hargis.

timjones007

May 12, 2015

Eric helped us replace our Odyssey after our previous one was totaled. He was super courteous, professional, and avoided the typical salesperson treatment that I experienced firsthand at most of the other dealerships. I would highly recommend him and the folks over at Rusty Wallis.

Kelly W

May 10, 2015

I came in for a simple oil change and was told that, unfortunately, I was looking at a wait time of 1 hr, 30 min to 1 hr , 45 min. Waiting room and all outdoor seating were filled to capacity. Oil needed done, so I felt I'd just have to hang in there. I was pleasantly surprised an hour later when the service manager, Robert Wright, came and told me my car was ready. He made a point to tell me that we'd been valued customers over the years and how much they appreciated that. He even recognized me when I pulled in - without an appointment - remembering what cars our family bought from there. Crazy impressive memory! Makes the longer drive worth not just going to an oil change shop five minutes from home!

Chris

May 6, 2015

The lease on my then-current vehicle was coming to a close, so my wife and I had been car shopping for about three weeks. My father had recently visited Rusty Wallis and dealt with Deborah and he was super happy with her professionalism and overall genuine attitude towards helping a person find a new vehicle suited to their budget, so he recommended I go and talk with her to see what she could do. My experiences up to this point with Toyota and Ford dealerships had been pretty terrible, so I figured I had nothing to lose at this point and decided to give Rusty Wallis a shot. Man, what a difference Deborah made in the car buying/leasing experience! She was very professional, very nice, and just seemed to really care about my needs and monetary limitations. I have never had a car shopping experience go so smoothly. Everyone here was just great! I highly recommend Rusty Wallis and, in particular, Deborah Woolverton. Thank you guys so much for such a fantastic experience.

Mike

Apr 30, 2015

Steve Hartwig is friendly, knowledgeable and professional. He always goes the extra mile to make sure he meets and exceeds the expectations of his customers. I would not hesitate one second to recommend Rusty Wallis Honda service center because of the continued service and support that Steve Hartwig provides. It is sometimes hard to find someone who is happy in his job and enjoys working with people. Hats off to Steve!

Jerry

Apr 22, 2015

It's not about the car, it's about how you are treated. Felton made us feel like he truly cared and that we got the right car and were pleased with his personal service. He scored in both areas.

AggieMom

Apr 21, 2015

I usually dread walking into car dealerships for an entire day of 'Lets Make A Deal'. However, Cody was able to start the paperwork on-line to help my experience move more smooth. Once I arrived we were able to get down to business. He was also friendly and easy to talk to, I immediately felt at ease. Thank you Cody for a wonderful car buying experience!!

28clc

Apr 14, 2015

I bought my last two Hondas at another local dealership. When I went there a month ago for a warranty issue, I was disappointed in the service. So I thought I'd try this one. The difference was like night and day! Every single person I talked with--from the Asst. Service guy (can't remember your name, but you were awesome!), to Tony, to the shuttle driver, to the two ladies at the Cashier desk (who couldn't find the ticket, but never got flustered and tried about 6 different ways to get what I needed,) to the young man who retrieved my car--every single person was TRULY OUTSTANDING. Seriously, this was THE BEST service experience I have ever had (and I'm old :).I will be giving this car to my daughter and buying a new one, probably within the year. Sorry other dealership. You just lost a customer. I'll be back to Rusty Wallis. Thanks again.

happy Honda owner

Apr 14, 2015

The used car sales team is a great asset when comparing cars in the market. I showed them a listing for a comparable vehicle at another dealer and they researched that specific vehicle and revealed damage records that even car fax didn't show. They also did a price comparison search for my area and provided both of the reports to me. When I asked the second dealer about the damage report they didn't call me back which validated what was found. These guys were patient, honest and got me in a great pre-owned car. I highly recommend them.

planocarpurchase2015

Apr 12, 2015

Excellent!!! Will tell everyone to buy a car from Rusty Wallis! Great price and superb customer service/care from my salesman and finance department representatives.

Michele

Apr 4, 2015

I have never been a fan of any car dealership but rusty wallis has won me over! Steve Hargis in the service department was not only a big help with our old Odyssey but also referred me to a good salesman when it was time to buy a new one at the same dealership. I will continue to be a loyal customer because of the way I am treated! Keep up the good work.

Laura611

Apr 2, 2015

I purchased a 1999 Honda Accord from Rusty Wallis Honda in November 1998. I am a repeat customer because of their excellent sales and service departments and the quality of Honda cars. My most recent visit was the best experience yet, in large part due to the exceptional personal attention of their sales team, notably Martin Hambrick.

Mmp10890

Apr 1, 2015

My sales manager Cody Kennedy was friendly nice not pushy at all and made it work so I could afford a new car instead of used. The financing department (John) nice friendly and got me in and out.

oldncranky

Apr 1, 2015

My wife and I spent a week looking for a new car, and Rusty Wallis provided by far the best experience. We worked with Alan Stowers, Internet Manager. He has exactly the right approach. He is friendly and witty and actually makes your time with him fun as well as productive. If any sort of problem arises, he manages to get it resolved quickly and fairly. He has the unusual ability to get to know and understand very quickly your needs and preferences in a new car. He found the perfect car for us. The administrative staff we dealt with after we had chosen our car -- Fred, Paul and John -- were all low key and straight forward. They think Rusty Wallis is the best, and so do we.

oldnick1978

Apr 1, 2015

We visited several different dealers when I was looking for a new vehicle. Rusty Wallis was the last on our list and somewhat of an afterthought since I thought all the new Hondas would be out of our price range. This is the only dealership where we weren't immediately accosted by aggressive salespeople asking "what would it take for me to get you in this car TODAY?" After we walked around the lot and looked at the Accords, Civics, Fits, and vans, I had a few questions about the Fit and the ergonomics - I'm a big guy so I've got to find a commuter vehicle that's comfortable for me to drive. After we entered the showroom, we were approached by Deborah who answered our questions, let us sit in the cars we were looking at, and gave us some promotional material and a business card - very low pressure. Did I mention I absolutely hate high pressure sales tactics? The sales manager came out and talked to us and shook our hands. He was also friendly and non-aggressive. My wife and I went home and did some more research on the main car that caught our attention - the Fit. I had initially ruled it out before seeing it in person because I thought it would be too small inside. It actually has as much interior room, or close to it, as my old 2007 Accord. The next day I emailed Deborah and asked for a quote without the "BS" dealer add-ons (you know the ones I mean, like $500 Scotchguard on the seats). She came back with a price we were happy with so I scheduled an appointment for the next week. Unfortunately due to some health issues, I was unable to make our meeting in the morning and had to go in the afternoon. Deborah was there waiting for us and she made the deal happen for a fair price. I had already gotten preapproval for an auto loan from my credit union, but the finance guy, Ryan, was able to beat their offer by 2 percentage points on the interest rate. The specific car we wanted had literally just come off the delivery truck and wasn't finished (hub caps, trim pieces, window tint, etc that the dealer adds on arrival), so we came back a few hours later and drove off with a brand new Fit with only 4 miles on the odometer. If you hate pushy salespeople and want a fair deal on a car from one of the most reliable manufacturers, go to Rusty Wallis and talk to Deborah.

Rhcp_domingo

Mar 31, 2015

The car buying process was very easy, and haggle-free. My wife and I felt comfortable the entire process. The staff was awesome, and we love our new CRV !

Abbie2000

Mar 31, 2015

Wow what a great experience at Rusty Wallis Honda. My salesperson is:Felton JonesInternet Sales ManagerRusty Wallis Honda12277 Shiloh Road Dallas, TX 75228(214) 662-5827http://goturbo.us/rustywallishonda/aboutme/Felton-Jones Felton Provided my wife and I with a great experience. But more importantly with a price for a CR-V that was better than the other 3 dealers we sought in the city. The exact Trim level and color were not in and he was upfront and completely honest about delivery days and times.He's shoots it straight and doesn't mess around. He's funny and a great person. We went in on a Tuesday and by Friday our car had arrived with less miles than expected. If you are in the market for a Honda, do your research and then Go to Rusty Wallis Honda. They will give you an honest, fair and competitive price. Felton is a very reliable sales person who will work with you and go the distance to earn your business! Make sure once you've bought that you get the grand tour. We had the opportunity to meet with and talk with Rusty Wallis, met the service manager and great folks in the service department. You won't find a better experience out there than rusty wallis. You can go to the other dealer and be wooed by nice coffee and treats but at the end of the day, what really matters is what you pay and the experience. From Receptionist, to sales to the girl who gets the car you want, you will not find a group of folks that are more dedicated and willing to go the extra mile to earn your business. Give Rusty Wallis the chance to earn your business, you won't regret it.

Jerra Mitchell

Mar 30, 2015

My overall experience was wonderful. I have 2 hondas and both were serviced and all recalls repaired. No questions asked. The employees were professional. The facility was clean. Enjoyed the experience.

adrianloya1

Mar 29, 2015

Rusry Wallis is a great place to buy a car. My salesman was Joseph Nash and this guy is awesome. Joesph Nash is an awesome STRAIGHT TO THE POINT kind of guy when I asked him questions about anything. He's not a pushy salesman, tells us to do what we want that makes us feel comfortable, and so on. In addition, the car I bought is AWESOME!! Thanks RUSTY WALLIS and JOSEPH NASH!!!

Christine W

Mar 28, 2015

What a wonderful buying experience. Just gave a list of options and price point and Mr. Smartly delivered. Got more for my money with my new Civic than ever expected. Love it.

Pat Miner

Mar 23, 2015

John Hargis is a great guy and a straight shooter. This is the second car I have purchased through him and the second car I have bought from Rusty Wallis Honda. Great people, great service, great experience all around. Need a car? Go to Rusty Wallis Honda. Need an honest, reliable sales person who will work with you and go the distance with you and not against you? See John Hargis.

Shellie

Mar 23, 2015

I have been a return customer to Rusty Wallis Honda since 2004. I bought a new 2004 Honda Accord at Rusty Wallis Honda and started using their service shop. I have worked consistently with Steve Hartwig and other advisors through the years including Travis Porter and Jeff Peterson. I trust the advisors and I go to Rusty Wallis for ALL my car maintenance. I bought a new 2012 Honda Accord from Rusty Wallis and I got a great deal. This is my 11th year with Rusty Wallis and I am very pleased to have a reliable and dedicated service shop for my Honda cars. I have high standards and an excellent rating is hard to attain, however compared to another shop I am sure Rusty Wallis is excellent.

Kilwa

Mar 19, 2015

Finance department is the Worst I dealt with in my life have bought more 35 car in last 35 years Never had finance dept such a argonaut person

dcmoores

Mar 18, 2015

I've been a Rusty Wallis customer for many years, and I continue to be impressed with their professionalism and commitment to providing superior service. Travis Porter did a great job in coordinating my maintenance visit, getting me in and out in a hurry with everything done to my complete satisfaction. Thanks!

Bryan Dickerson

Mar 15, 2015

Highly recommend that you contact Mike Anderson, Alan Stowers or Robert Villa for any of your auto purchase needs and concerns! I've been there twice in the past year and have received really great service and assistance. No high pressure sales, just friendly people looking to make the process easy. Please also see Josh in the service department--he makes the repairs and maintenance items so easy to get done.

ecapo123

Mar 15, 2015

Walked in with a number in my head and was blown away with the deal that I was offered, Rusty Wallis Honda is by far the best car dealership experience I have ever had and Salesman John Hargis really impressed me with his willingness to gain me as a customer. I love my new Civic Si and I will most definitely be purchasing my next car here and would highly recommend that you at lease come in and talk to them before choosing any other dealership.

Hunter

Mar 15, 2015

Mr. Porter is very helpful and knowledgeable when it come to information about your car.. He is Great and I thank him for everything and for being apart of the Honda Team!!!

tori7171

Mar 13, 2015

I'm always satisfied when I come to Rusty Wallis. They make the car buying experience as painless as possible. I purchased my car from here two years ago and when my brother was interested in purchasing his car I had to take him to Manny. We had a great experience and left satisfied with our purchase. This will definitely be my go to place to purchase all future vehicles.

Eddye

Mar 11, 2015

My car was serviced by Tony at Rusty Wallis Honda, and he did all the maintenance work and even went the extra mile to make sure that I was pleased and the car was in excellent condition.

Jessica

Mar 11, 2015

I am going to begin with this place is GREAT!!!!! I called in on the weekend inquiring about a used vehicle that fix comfortably in my price range...when Manny answered the phone he was very polite even sent me videos and pictures of the exact car. I told him that me and my husband would be first thing in the morning...That morning as soon as the dealership opened Manny was nice enough to give me a call and let me know the car I had my eyes on sold that weekend but that he did still have some other cars in my price range. I decided that I would still go in to see my other options. The office was very quite and slow paced which I was prefer I didn't have someone on my hinny the moment I got there.Unfortunately I was not able to walk away with a car today because I already had a car note on my credit. BUT.........When I have a bigger deposit that will hopefully help me out. I WILL BE BACK!!!!!!Great customer service!!!!!! -JF

jnlualhati

Mar 11, 2015

My fiance and I have been shopping around for a used vehicle for about three months. It felt like we had been told "No" a million times, and that we needed 30-40% down because of our credit. Truth be told my credit is not good and my her score barely fair. However, being off for spring break, we decided to try one more time between Rusty Wallis Honda and another dealership for virtually the same vehicle. Living in Frisco, we didn't want to drive to either dealership just to be told "No" again. Neither dealership had the online option to run a finance application with a co-applicant so we emailed both of them explaining our situation. The other dealership kept pressuring us to come in and see what they could do once we got there. Rusty Wallis accommodated us by taking our financial information (Thank you Cody Kennedy!) and genuinely took the time to evaluate our situation against what their capabilities were. After a few hours, we received an email saying,"We think we can get you taken care of. When can you come in?" Music to our ears! We looked at each other and said, "Well they actually took the time to look everything over. I don't think they'd waste their time or ours by having us drive down there, maybe this is worth the trip."Upon arrival Cody was tied up with another customer, but Bernard took great care of us the moment we walked through the door. He got the car we came for ready for a test drive and very shortly after that he had the proposed deals ready to go. After choosing which term, down payment and monthly payment we were more comfortable with, he submitted the deal to Jay in the finance department.I don't know how he did it, but Jay got approval for our vehicle with the same term and down payment with a lower monthly payment than we had anticipated. We are both highly satisfied and new lifetime Rusty Walls Honda customers. Thanks to the entire team, you guys are great!

Civic Si owner

Mar 6, 2015

Got an oil change done, no problems, quick turn around. Complimentary car wash was needed due to Dallas dumping sand all over the roads. I would reccomended.

Debanjan Chakraborty

Mar 6, 2015

I started looking for a new car 3-4 weeks back. As part of the ground work, the first impression created by Rusty Wallis (and David Sheffer) was most effective. Even though I visited and spoke to quite a few other dealers near me (and Rusty Wallis being rather far off comparatively), I finally chose to go ahead and close the deal with Rusty Wallis; reasons being - price, overall customer feedback on their sales and service, and most importantly the sincerity and reliability of the SalesPerson (David Sheffer). I had already exchanged lots of emails with David even before I stepped into the showroom, and every time, he was very prompt, honest and realistic with the information. He even helped me to sort out the financing aspect. The overall sales closure process was very smooth (no dirty tricks like other dealerships, where, for negotiations, they start bringing in one person after the other and try to extract more from you). David Sheffer is one of the honest SalesPerson (cars or otherwise) that I have ever come across. I was planning for a pre-owned initially, but since everything worked out, I settled for a new 2015 Accord. I really hope now that the Service experience is as delightful as the Sales. I would also like to thank the management and the man himself (Mr. Rusty Wallis) for having created and promoted strong business values!!!

Lilly Horn

Mar 5, 2015

I have been taking my (Honda's) to Rusty Wallis for over 10 years and have received very good service. Jeff Peterson and Steve Hartwig have been my service guys for years. Both are professional and knowledgeable and I receive the best maintenance possible for my vehicles. Both have customer service skills that are exemplary! Truly these two guys are a real asset to Rusty's dealership. They've earned the "title" that customers like most of all, that of friend, "customers trust then" and know that they are getting the best service possible. Trust is a powerful thing in the service industry, if one can't obtain it they are soon out of business. So these guys are key to a winning service business! Ask for these guys judge for yourself!

JC

Mar 4, 2015

I have been trusting Jeff Peterson at Rusty Wallis since purchasing my Honda in 2008. Service is outstanding and extremely reliable. Jeff is highly knowledgeable in my cars diagnostic and service need and his friendly approach still makes me return to Rusty Wallis even if I have moved to Irving. I even have my other Honda Civic purchased at a different dealer serviced at Rusty Wallis. Great customer experience - Vincent Cruz

DoubleD030814

Mar 2, 2015

Steve Hartwig was a pleasure to work with. He explained everything thoroughly and gave a fairly accurate window in which my vehicle would be ready. Pricing was decent and his attitude was amazing.

Honey

Mar 2, 2015

I always have enjoyed having my vehicle service at RW Honda. Steve Hartwig always provides great customer service and convince. He always explains what needs to be done to my car with common terminology. I have never had any problems with the service at RW Honda. Steve Hartwig and the service center personnel are awesome. Thanks RW

Rumesh

Mar 2, 2015

Most definitely do recommend Rusty Wallis. Mitchell Smartt was extremely professional and honest as we communicated primarily through email to find new honda accord EX-L. Overall, it was a pleasant experience. Thanks. Keep it up.

waustin

Feb 28, 2015

All service advisors have been professional and thorough with explanations for all service work required. Our goal is to maintain vehicle to reach 250k miles!

bearnest

Feb 28, 2015

I have been taking my Hondas to Rusty Wallis for over 5 years and have received very good service. Jeff Peterson has been my competent and friendly service advisor for the past few years. He is professional, thorough and gives me the assurance I need that my car has received the best maintenance possible. His customer service skills are exemplary which makes him an asset to the dealership. I will continue to take my car to Rusty Wallis for needed maintenance and recommend others to do the same.

CLHollens

Feb 27, 2015

Steve has taken great care of me for years. I drive all the way from Tyler, TX to get my car serviced. I bought my car at Rusty Wallis and have continued a great relationship with them at the service department.

Jean

Feb 27, 2015

I have used Jeff Peterson as my service advisor for quite some time. If I go there & he is off I come back another time, not saying others wouldn't be nice & helpful, but I trust him & know he will take care of my car properly. He is always courtesous, helpful & honest. I know when he advises me my car needs something it does need that. I would definitely recommend this service department & dealership to others & have in the past. Rusty Wallis should be honored to have a service advisor such as Jeff working for them. My last 3-4 cars has been bought from y'all due to people like Jeff working there.

justcheryl31

Feb 27, 2015

I had the Rusty Wallis service dept recommended to me by a friend. Steve is always so friendly and takes good care of my car. I would definitely recommend this service dept and dealership to others.

Linda

Feb 27, 2015

I have been with Rusty Wallis through two Honda's and over 14 years. Jeff Peterson is my service adviser and has been for years. He is friendly and very knowledgeable about his work and goes above and beyond to provide excellent service for this dealership. I make sure he is going to be there before I schedule service because I trust his opinion and I love dealing with him. He is a credit to the Rusty Wallis organization. Thanks for all you do Jeff!Linda Scott

michael

Feb 27, 2015

Steve Hartwig has always treated my wife and I with any and all of our needs. Any question is answered quickly and with a professional attitude. He is the best service advisor I've ever had.Michael

NRS

Feb 27, 2015

Where I buy my new vehicle is not as important as the car service/maintenance when I own it. Servicing the car is a long term relationship. For years I "took whom I was given." I finally decided to indicate with whom I wanted to work. I call with confidence now and ask for Jeff Peterson. I appreciate his gentle demeanor, his knowledge, his openness, his willingness to research answers for my questions when necessary. I find him honest and trustworthy. I am grateful. NRS

Stephanie l.

Feb 27, 2015

The service at Rusty Wallis was outstanding. The service given by Steve Hartwig was excellent and professional, He made my experience there smooth and quick. I will most defiantly be returning!

meisterizersdad

Feb 26, 2015

I can not say that I like having my car repaired, but I do like having it repaired at Rusty Wallis. I am always greeted with a smile and a hand shake, and their overall friendly nature makes it a very positive experience. I know my vehicle is good hands at this dealership by their history of quality work. I would like to especially give recognition to Jeff Peterson, Steve Hartwig and Daryl Dotsey for their always upbeat personality and can do attitude. They give honest answers to tough questions and does the dealership proud by their professionalism and knowledge.

Vickie Doughty

Feb 26, 2015

We purchased our 1999 Van 8 years ago from Rusty Wallis and they have always stood behind their work. Jeff Peterson, in the service center, has been taking of us for several years now and I must say he is very professional, well mannered and always has a big smile on face. Jeff makes us feel like a part of his family. We can always depend on Jeff to take care of all our needs.

vince crutcher

Feb 25, 2015

I have been going to Rusty Wallace for all my car service for quite sometime. I can say that my service adviser Stephen Hartwig has always treated me with the up most respect! He is very professional and has treated me like a family member! Rusty Wallace should be proud to have a worker who goes beyond the call of duty to make sure his customers are well taken care of! My experience at Rusty has always being great and genuine! Thanks Rusty Wallace!

cynde

Feb 25, 2015

We started bringing the civic there when Joe was there because of tires. Jeff took over with us when Joe left and has never led us astray. Jake always does the work on the little car. Both are straight shooters. Jeff explains everything so we understand what needs to be done. He doesn't try to make up things to make a buck like so many do. I have always had a great experience every time we need something done on the civic. He gets us in and out in the time he says it will take unless he finds something that needs to be done, then will call and talk about it and give a price so we are not shocked at the outcome. I CAN ALWAYS DEPEND ON JEFF FOR ANY OF MY CONCERNS AND I GIVE HIM A GOLD STAR AND JAKE ALSO.

pwbrandt

Feb 25, 2015

Purchased a used car the weekend of 2/21/2015. Worked primarily with Jerry Potts. Was treated professionally and with integrity. Overall very good experience.

jovy

Feb 23, 2015

KENNETH BOYD was an excellent resource very informative and patient. Answered ALL MY QUESTIONS And STILL DOES. I CAN DEPEND ON HIM FOR ANY CONCERNS HE IS ALWAYS WILLING TO HELP! I purchased the Honda Civic Ex 2015. No I am not associated with any dealership or service center.

VRD

Feb 23, 2015

Mitchell Smartt did a great job in being very professional in handling his clients and providing quick and good service. Overall, it was a pleasant experience. Thanks. Keep it up.

Justin.lewis7

Feb 22, 2015

Jeff was awesome. He made my car buying experience a great one. You can tell when you get those keys in your hand that he truly enjoys what he does, and making his customer happy.

Juancandelas

Feb 21, 2015

John was great, honest and explain everything I had to know, he fought to get me the best car deal possible. Overall I had a great experience I would recommend John to everyone who's looking to buy a car.

manuel

Feb 20, 2015

thanks for customer care Very well worked Full coverage Customer would recommend my friends to take de services the work done on my car remained well

North Star

Feb 20, 2015

I've been taking my crv to Jeff for over a year now and have been impressed with his professional and up beat personality. I don't know much about cars so I can depend on him to explain the services needed on my crv. I tell my friends and family with Hondas to see Jeff if they need service.

pmichael9769

Feb 20, 2015

I have taken my daughters Honda accord to the service department a few times over the last couple of years. everytime I do I personally request to see Jeff. He is always honest and friendly with me. Im sure he is a valuable employee. Thank you for keeping my daughters car safe.

rnscoup

Feb 20, 2015

We purchased our Honda from Rusty Wallis Honda and really thought we'd go to another dealership for service since it's right around the corner.Big mistake! The staff at Rusty Wallis is always friendly and takes care of our car. The waiting room is comfortable. We were just there on Feb. 14 and Travis Porter was our service adviser. Travis was very personal and friendly. He took his time to explain everything that was done to our vehicle. We also love the free car wash!Would highly recommend this dealership!

Sammy

Feb 20, 2015

Can't imagine buying my car any where else. Great service! I've gone twice for car service (oil change) and they have been extremely nice and helpful each time. Love that I can schedule ahead of time. Would absolutely recommend!

SusieG

Feb 20, 2015

I was very pleased with my visit. I have been to other dealerships and found them mediocre at best. Jeff's friendliness and outstanding customer service really impressed me. I will definitely be coming back! Thanks Jeff!

Tin

Feb 20, 2015

I took my truck to get worked on, Steve and Rudy did a great job. I would highly recommend Rusty Wallis to everyone! Thank you guys for the awesome job you do!

Whatldy1

Feb 20, 2015

Steve Hartwig is a no nonsence service advisor....Friendly and honest...He is the reason I keep going to this location... For sure Honda will be my next and last car....

Wade

Feb 20, 2015

I will keep bringing my car in to Steve. Always in and out and gets the job done.Very helpful and always has a great advice for me to watch for with my car!Thank you Steve

01Ody

Feb 20, 2015

I have owned 6 Hondas. I have had excellent advice and treatment from Rich and Steve in Service in the. I find Rich very trustworthy since I owned my first Honda in 1998. Mauro in Parts is so helpful when I don't know the name of the part. They are so patient with me. I send my friends or anybody who has a Honda to them. I am so happy that my friend, Dean, introduced me to them!!! Thank you for all you have done for me!!

AGarner

Feb 20, 2015

Thank you for great service. As always good service and customer service. Would highly recommend to other customers. As alway I appreciate the business as well as my family.

Botello1210

Feb 20, 2015

Overall he was amazing. He helped my get everything I needed. He was really nice and understanding I will for sure go back and ask for Jeff.

camle

Feb 20, 2015

This was my 1st time taking in my Honda without my husband, needless to say I was a little nervious. Jeff's patience, knowdledge, and friendly tone keep me worry free. He is a great listener and understood my concerns. Turns out the clicking sound was not as serious and I was out of there in no time. Thank you so much for your FANTASTIC customer, everyone was friendly and approachable. My experience was not so scary after all. Thank you. - Camle

divasoldier

Feb 20, 2015

Mr. Steve is a type of man that is caring, honest and has integrity for his customers. Steve, goes above and beyond his duties. He is truly one of a kind.

GeneB

Feb 20, 2015

When Jeff found out I needed to mount my tires on a new set of wheels on my 68 Camaro he offered to get it done for me. He actually picked them up, switched the wheels out with mount and balance and returned them to me. WOW! Now that's service! I would not hesitate to take any vehicle to Jeff who is very experienced and knowledgeable when it comes to vehicle maintenance be it break fix or scheduled. And Jeff is just a good guy to deal with in any situation. I highly recommend anyone take their automotive issues to Jeff, he will get the problem fixed and done right.

Big L

Feb 19, 2015

both Steve Hartwig and Tony Vergenz are great service representatives. Both should be recognized. Courteous and dependable great personalities. Keep up the good work. Elizabeth Velez

Dinesh Gangola

Feb 19, 2015

Wow Jeff ! thanks for the excellent services you render to customer like me. I have three Honda's and always have some work or services needed. Jeff has been and excellent service provider and great adviser as to what is important for my safety and best performance of my vehicles.Thanks for RUSTY WALLACE dealership who has such a great staff and excellent customer care and vehicle maintenance.department.

Hazem

Feb 19, 2015

I had the honor to work with a professional sales man such as Mr. David Shaffer in Rusty Wallis Honda. He helped me in everything I need and he gave me the best offers they have.(Thank you Mr. David for your patience)

ka7chant

Feb 19, 2015

I bought my first Honda Civic here, and Jeff Sowards was so very helpful and personable. I felt very welcomed from the moment I walked onto the lot; he was very inviting and accommodating to my needs and what I was looking for. Jeff was very caring and attentive and made sure that I was understanding every step along the way. The process was problem free; my mother, sister, and I were very pleased with how welcomed and appreciated we felt. My entire family comes here for all of our Honda affairs!

Vanessa

Feb 19, 2015

I bought my first brand new car at Rusty Wallis Honda in January/2007 with a sales consultant Jerry Thomas. I know that he is no longer with Rusty Wallis. He was very nice and helpful about my purchased. I have a full loaded Honda CR-V 2 WD -EX-L with navigation system. I love my car and I will keep it as long as I live. I took my car for oil change last week and my adviser is Tony Vergenz. I know Tony for 5 years and he is the best. Tony is kind, polite, he knows how to treat a client and very knowledgeable about Honda. Rusty Wallis should have more advisers like Tony. While my car was in maintenance, I went to see the new CR-V 2015 which I didn't like at all. I won't sell and I won't trade-in my CR-V 2007. I had the opportunity to know the sales consultant Mr. Kenneth Boyd and we had a conversation. I enjoyed talking to Mr. Boyd, because he knows a lot, not just about cars, but about others subjects too. Also he is a very intelligent and decent man. Happy Birthday Tony Vergenz on 02/20/2015! Vanessa Voigt

Erin

Feb 18, 2015

This dealership is one of the best Honda dealerships I have ever been to. The staff is so kind and friendly. While I was there I recieved help from Greg Fine. He was very kind and funny,which made the wait go by very quick.

fozworth

Feb 17, 2015

I recently bought a 2015 Honda Fit here. I shopped around online and they gave me the best quote. When I arrived, they were ready to go with the car I was interested in. I decided to get it and they took me through the sales process. I was slightly confused by how Jonathan, the internet sales guy, bargained with the actual sales team on my behalf. I mentioned this to him and we cut out the middleman. They didn't include accessories in the quoted price; that's expected but still not great. Other than that it was an excellent experience!

MrunalP

Feb 17, 2015

Hello,I would like to warn you that Rusty Wallis dealership has very poor business practice & very poor customer service. You cant expect any reliability or support from them if your car has issues after serviced by them. I had given my car for cleaning in their service department. They returned my car with a broken seat! When they came to know that it will cost $1000+ to fix it, they denied that the seat was broken by the detailer. They do not want to take ownership of the mistake as they know they will have to pay for it but it was very obvious that it happened during the service operation on the car. It is almost not possible to clean the front of the car without moving the seat. When I dropped my car off to service dept, the service advisor had witnessed that nothing was broken & the seat was operating normally!I have tried to reach out to David Jones (Service Director) & the GM of the dealership Ronnie Robertson but since the customer service is so bad, that after leaving countless emails & voicemails no body replied! So I decided to meet the GM in person & he told me that he would investigate the matter but he never followed up after that. Its been close to 3 months. The issue happened on Nov. 23, 2014.I have filed a complaint against them to Better Business Bureau (BBB). My complaint # is 91315797 that is public record. After 2 months of filing, there was no reply & last week I got a reply saying it is not caused by us. They have 13 filed complaints against them in BBB, most of them are outlining their terrible customer service.I do not recommend trusting or doing business with Rusty Wallis dealership as they will not help or take accountability if anything goes wrong with your car! Thank you.

Michael

Feb 16, 2015

To whom it may concern,Came in on an air bag recall and dealt exclusively with Miss Bess Brookes.It was probably the most pain free and efficient visit I have ever paid to an automotive DealershipService department!! Bessica was most helpful and professional getting my work done in a most timely fashion.

Chef Win

Feb 16, 2015

I moved to Dallas 30 years ago and needed a Honda dealership to service my Honda automobile.Darryl Dotsy was very helpful and knew exactly what part I needed.Since then my wife and I have purchased 3 new vehicles from RW Honda.Jeff Peterson is our service adviser.He explains the work to be done in easy to understand language.I would highly recommend Darryl,Jeff and Steve to anyone needing first class service on their automobile.

Glenna

Feb 15, 2015

My husband died recently and I was in the position of having to trade two cars for on. I had a great sales representative that listened to me and what I needed. I came in thinking of buying a bigger car, but saw the Fit in the showroom and ended up with the Fit and all the featured I needed and wanted. The gentleman that handled all the paperwork of trading two cars was very efficient and made it as painless as possible.

cubana

Feb 14, 2015

My "pink faced", fantastic customer service "go to" guy is a man sent from automobile heaven. He takes care of my care and keeps me in the loop as to what is going on with my car. The entire team under the management of David in the Service Dept. is GREAT! I always call Jeff for HELP and he comes through. Thank God for guys like him.

yiayia

Feb 14, 2015

I can not praise jeff peterson enough. I know when he recommends any action on my car it is absolutely necessary. My level of confidence in the work done on my car is important and i know it will be perfect when hes handling it. Good job and kudos to rusty wallis for his working for them and for his service to me and all his other customers.

None

Feb 14, 2015

After having recently had a poor experience at another dealership and an excellent one at rusty wallis and having read many reviews of other dealerships in Dallas (nissan, Toyota, and honda), I realize that rusty wallis may be one of a kind (among the japanese imports dealership, anyways) in how they do business. I bought a accord 2 years ago and a civic today from them. Both times I felt treated with respect, professionalism. I believe there is a culture here of caring for customers that may be sorely lacking elsewhere. Though the prices may not be super cheap, they are very reasonable. Their way of doing business makes you want to do business with them. Also I get the feeling they do try to make sure their vehicles are good ones. For these reason we buyers really should support this dealership!

shanon.samusonatgmail.com

Feb 14, 2015

I have been using Jeff as my car care specialist for eight years. He is professional, friendly, reliable, knowledgeable and always treats me fairly. The greatest service he has provided has been keeping on top of my car's service requirements. He is great at keeping me apprised of my cars needs and avoiding long term mechanical problems. I've had my car for 12 years now and Jeff has kept it running beautifully. I rarely have any serious problems and the ones I have encountered are always handled quickly, without fuss or pocket-book panic. I recommend him strongly. He's the best car care specialist I've ever had.

Kevin

Feb 13, 2015

My sales person was great, and I would definitely do business with Joseph again. However, there were big stains in the carpet that I didn't notice when I left with the vehicle. I'm still trying to figure out how to get them cleaned. Also, it took 2 months to get my wireless headphones that were supposed to come with the vehicle.

Mike

Feb 13, 2015

Purchased a Honda at Rusty Wallis a few years ago and always bring my Accord in for scheduled maintenance because of their 5-star customer service. Steve Hartwig and others know how to take care of business and on not only a professional level but a personal level. You always get straight talk about your vehicle and I believe they treat you right because they believe in relationships and repeat business. No one is returning to any one's a service department if they feel they have been deceived. You never have to worry about that at Rusty Wallis. They treat you like family and only recommend the services that your Honda service manual recommends to keep your vehicle in top shape for the road. We have 2 Honda's in our family and they are only serviced at Rusty Wallis. I trust these guys and recommend them to all my friends.

none

Feb 13, 2015

We have been using Jeff Peterson for servicing all three of my Honda vehicles and he does a better job than any other auto professional I have worked. He was one of the reasons we bought more Hondas from Rusty Wallis.Dan & Tracy

SHARON45MITCHELL

Feb 13, 2015

was helped by Greg Fine to reset my 2012 Accord after the battery went dead a few weeks ago. He was happy to help. He got my car reset in a timely manner. He was VERY nice, helpful and I couldn't have asked for better service!

craig

Feb 13, 2015

I recently brought my sister to Rusty Wallis to buy a new car. I introduced her to Kenneth Boyd who assisted me in getting my new Honda a couple of years ago. The sales experience could not have been better. She loves her new Honda Fit and I am sure she is now a Rusty Wallis customer for life. Thanks again - CraigPulley

dwillard921

Feb 12, 2015

These guys are great! I drive in at 6:00pm and had my oil changed and tires rotated in an hour for an awesome price! We purchased our last two vehicles from John Hargis and he is still my go-to guy for my service appointments . He hooked me up with Steve Hartwig was speedy and courteous. I love this dealership!

mlibres

Feb 12, 2015

Came in to find that I had two broken/missing tire pressure sensors. Steve Hartwig was extremely helpful in assuring that I get that level of safety back. He and Kenneth Boyd were two of the friendliest and kindest professionals in the industry and in general that I've met! Definitely recommend Rusty Wallis Honda!

Mattie

Feb 11, 2015

It's been a pleasurable experience working with Joseph Nash who is very personable and knowledgeable. I will refer my friends to Rusty Wallis and Joseph Nash.

Alew9410

Feb 11, 2015

I was looking to buy my first car and a few dealerships turned me away because i needed a co-signer. But they didn't even want to try working with me to see what my options were. Well Joseph Nash had already sold a vehicle to my grandmother, so i was lucky enough to work with him. He made whole experience worth while. He found me a fantastic car with a remarkable deal and did everything he could too make sure i left with what i wanted. Although i needed a co-signer, he made it a very comfortable environment for the deal to be done. The car buying process itself went extremely smooth and i would definitely recommend Joseph Nash to future customers.

Angie

Feb 11, 2015

Todd and I had a very pleasant experience. Joseph and Eric were very nice to work with. They are an asset to Rusty Wallis. Thank you

customer

Feb 11, 2015

Jeff Peterson is very professional, but considerate. Even when there was difficulty to diagnose a problem with our Odyssey, he did not give up until the problem was solved. Rusty Wallis is not the closest Honda dealer to our home, but we continue to go there for service because of Jeff Peterson and the quality of service he gives us. Jim & Helen

abdulala2000

Feb 10, 2015

The experience I had at Rusty Wallis Honda was great. My sales person was Felton Jones. He was very helpful and knowledgeable. He asked all the right questions to help me find the perfect car for me. He also was able to answer all my questions and made sure I understood everything. I would recommend him and Rusty Wallis Honda to anyone.

DS

Feb 10, 2015

Jeff Peterson was my service advisor and took care of my care to ask me questions about the problems I was having with my 02 Civic , he called me later on and explained the problem I was having with my car. He wet over the details and options I had with my car and how the problem an be fixed. I was not willing to spend a lot of money however, ended being satisfied with the job done by Rusty Wallis Service team and the professional way Jeff Peterson handled service call. Jeff, is an excellent service provider and I always make it a point to ask for him.

jorgeavp93

Feb 10, 2015

It was a great experience purchasing my first brand new car, a 15 Civic EX. I have gotten many compliments on my new car. Joseph Nash was our salesman and was very nice and attentive. I would recommend Rusty Wallis Honda to anyone looking to purchase a very nice and reliable vehicle.

KennerJ

Feb 10, 2015

A couple weeks ago it was my pleasure to test drive and then purchase a 2015 Honda Fit from Rusty Wallis Honda, with salesman Joseph Nash to show all that this amazing little vehicle offers. Joseph and I had exchanged some email in advance of my test drive, and I was impressed with his understanding and patience in those emails and even more so when I met him and observed how well he listened to me. Along with that I noted the questions he asked me that helped both he and I be sure that this car was truly the best 'fit' for me. I quickly decided that it was, and from that point Joseph made sure that the purchase experience was as truly "no hassle" as he knew I was wanting. And when it came time for signing all the paperwork, it was also great to work with Ryan Cannon. Both of these guys obviously love what they do, and they do it well. That makes all the difference. I grew up as a small-town boy, and the friendliness and care that I experienced in working with Joseph, Ryan and the others I met at Rusty Wallis Honda reminded me of the pleasure of working with a friendly and neighborly small-town merchant but in this case it was a dealer in the heart of Dallas. Before I drove off in my new car Joseph took a couple of pics of me proudly standing beside it, then he helped me get my iPhone linked up with my new Fit's in-dash entertainment system, and showed me some of the cool things it would do. I drove home in my new car with a smile on my face partly from how much I liked my new car, but also because of the great experience it was working with Joseph, Ryan, and everyone at RWH. I could not be a happier customer!

Kmathew123

Feb 10, 2015

He was friendly, and prompt. Will go back him for my future visits! He was thorough with explaining what was my car needed. k. Mathew

lareisha

Feb 10, 2015

I had a great experience at Rusty Wallis. Felton did a great job and was very accommodating. I drove away a happy customer. Thank you so much.

m0nty55

Feb 10, 2015

Jonathan is truly a nice guy. He was trying his best to meet all my needs and let me test drive all the cars I wanted. You need more guys like Jonathan. Please let Jonathan also train your service team to how to treat customers. Same for your sales managers and finance team.Jonathan TRULY cares for the customer.

NurseMaryK

Feb 10, 2015

I just bought a CRV from this dealership and was impressed by how easy and fast everything was. The people I met were very professional yet provided a laid back and relaxed atmosphere. Alex provided outstanding customer service and made the experience fun with a lot of laughs.

SMinter75040

Feb 10, 2015

Jim Beeson and John Hargis are great Salesmen to work with! This is my 3rd Honda CRV that I've bought/leased from Rusty Wallis Honda and I am absolutely in love with my new one. Jim and John made the whole experience enjoyable and fun... no high pressure sale. The Honda product alone sells itself on its dependability and designs... the treatment you get from the Salesmen all the way to the Finance Dept. is just another indication of greatness. I would definitely advise anyone to buy or lease from Rusty Wallis Honda... and I would absolutely tell them to ask for Jim Beeson or John Hargis. Thanks guys for helping me find my new car and for taking such great care of everything! I'll be back!!!

vhmitisme

Feb 10, 2015

From the moment I was first contacted by Mr. Jones, he made me feel comfortable with the fact he would do his best to find me what I was satisfied with, and he did. He made sure that I had the opportunity to look at everything he had, and explained the difference of each. I was never rushed and felt that he was going to make sure I was comfortable with my purchase. I give Felton an A+ in customer service and I will definetly look for him with my next purchase. Best experience in the purchase of a new car!

Le2013

Feb 9, 2015

I was worried about being pressured into something I didn't want but ended up extremely satisfied. Felton made the process very easy. Much thanks!

Paul

Feb 9, 2015

Steve Hartwig of Rusty Wallis Honda has been my service advisor for 10 years. He is professional, knowledgeable and provides great customer to service to me and my family. My Honda Odyssey has almost 300,000 miles thanks in large part to Steve's expert care and fair pricing. Thanks Steve!Paul Liston

richie22rich

Feb 9, 2015

I relocated to Dallas so I didn't know which dealerships to trust when it was time to buy a new car. I asked different people for recommendations and I did my own research as well. Rusty Wallis Honda kept coming to the top of the list. I was pretty sure what I wanted and for the used Acura with all the features I wanted, Rusty Wallis also kept beating out the competition. I communicated with Felton Jones before I actually went in. What appreciate the most is he was upfront and honest when I got to the dealership. Felton didn't try to over-sell me or push me away from what I already knew I wanted. He was GREAT to work with and if he's there when it's time to buy my next car, he'll be the first person I ask for. I'm proudly recommending this dealership to all of my friends too!

sonshine69

Feb 9, 2015

Felton Jones is my salesman and he is awesome. I look forward to purchasing my next Honda from him as well. He is a no-pressure salesman. Very helpful with my buying experience.

Cyndelacruz

Feb 6, 2015

My experience here was a great one. Customer service was wonderful from start to finish and my salesman was very knowledgeable. Will definitely be back!

Darrell

Feb 5, 2015

Love the new car, enjoyed the time spent to purchase it and sort out what I wanted. Just a great way to purchase a car. We never go anywhere else to get a car and for good reason.

Okstategrads

Feb 3, 2015

Had a wonderful experience and will go back when it's time to buy another car. Steve and Jim made sure all of our questions were answered. They gave us a fair trade in value and worked with us on an affordable price for our new Pilot. Thanks guys!!

Lou

Jan 30, 2015

Overall, my experience was good. Everyone was very helpful, especially Kenneth. He seemed to really have my wants and needs in mind and was very easy going with me. Mr. Abidi was pushy and made me feel very nervous. I was glad when my dealings with him were over. I know he was just doing his job but I think that he needs to work on his "bed side manner." I am enjoying my car and am very pleased with it's performance. Thanks to Kenneth and Shawn for their help.

bdtaylor

Jan 25, 2015

My salesman (woman) was great. Very friendly and easy to talk with. I felt intimidated by the gentlemen who talked with me about the price of my trade-in and of how I was suppose to help him. I also did not appreciate a second gentlemen coming in to convince me to buy the warranty; when I had told the financial guy several times that I did not want the warranty. I do not remember the names of two of the men. I love the car. My rating is based on my experience with Deborah Woolverton.

Taylor

Jan 19, 2015

I had a great experience with Rusty Wallis, from top to bottom. My wife and I have been looking for a new vehicle for a few months. We had visited a few of the other metroplex Honda dealerships, and decided to check out Rusty Wallis on a whim late Friday afternoon. Robert Villa was very helpful over the phone and invited us in to check out some different makes. We had expressed interest in CR-V's and Crosstours, and Robert took his entire Friday evening to patiently walk us through the different models and trims. Despite looking through and test driving five different vehicles, Robert never made us feel rushed or pressured into anything. Once all was said and done, my wife and I fell in love with a Crosstour. We came back out Saturday morning to try and get a deal done. Robert and the sales team gave us a great deal on the car, and gave us a very fair price for our trade. Once we had arrived on a sale number that we were both happy with, we went to work with Tommy Norman and the finance team. Tommy was great, and he walked through all our options. Working with the finance folks at dealerships has always been my least favorite aspect of buying a car, but that was not the case with Tommy. I never felt we were being pushed into taking something we did not want. We were clear with what numbers we wanted to stick to, and Tommy worked very hard to get us there along with the warranty, GAP, and maintenance we wanted. Within a few hours, we were off in our brand new car. I would highly recommend Rusty Wallis Honda. Not only did we end up with a car we love, but we also have a dealership and service center we feel confident to use in the future. If you are in the market for a new Honda, do yourself a favor and go see Robert Villa at Rusty Wallis; you'll be glad you did.

Jonathan

Jan 14, 2015

I bought a car for my business and then returned for one for my wife. David Shaffer and the team at the pre-owned center do a great job. It's not a high pressure situation. The prices are the best in the metroplex. I highly recommend David's salesmanship and the Rusty Wallis dealership. I will always check them first.

JohnDeereGreen

Jan 6, 2015

Traded in a lease and a truck that was devouring me, the sales team was GREAT!! I really appreciate the effort put forth into making a deal work for us.

Kujo

Jan 6, 2015

I had no hassle trying to get the vehicle I wanted. I got the keys test drove it. Vehicle was at kbb price and no problem. Financing took a minute as always but the dealership was awesome. I will return for future vehicles

Juice

Jan 5, 2015

Jeff gave me a superb car-buying experience! I was able to get the vehicle that I wanted & my payments where I wanted them! I didn't feel pressured at all (seeing as how it was my first dealership experience) & he made sure I knew everything I needed to know about the car before I drove it away! It was really all about me, the customer! #Excellence!!!

Ann Jarrell

Jan 3, 2015

I was treated with great courtesy...from the first to the last. Jeff Sowards was great to work with. I have recommended this dealership and Jeff in particular to my family and friends. No higher compliment can be paid.

Aaron R.

Dec 31, 2014

Deborah and all of the Rusty Wallis team worked hard to complete my sale. They were just flexible enough to get me what I wanted without me having to compromise too much. I was in and out in about 2 hours. I would recommend to anyone when shopping for anything to do your research, know the facts and know what you are and are not willing to compromise on. Also, ask questions about anything you are not sure about. I would recommend this salesperson and dealership without hesitation to anyone.

itaylor76

Dec 30, 2014

John Hargis worked his "old school" magic and got me in the vehicle that I asked for. He was great! From the moment I sat down with him, until I got in my new car, John explained everything. He walked me through the process and was very knowledgeable about the car and did not give me any fluff. He was honest and personable and made my buying experience one for the books! The best experience I have ever had!

Yujan

Dec 30, 2014

Deborah worked with me on getting a New 2014 Honda CRV for my mother. Test drive was smooth as she explained the features of the car. She went above and beyond to get me an amazing deal to make my car buying process hassle free. Highly recommended - if anyone wants to save money in their next car purchase. Extremely satisfied customer.

monkey386

Dec 29, 2014

Felton Jones, the sales person was helpful and straightforward with no time wasting hassle.The financing process took only about 30 minutes also. Our family spend about a couple of hours for all the process of test driving, price negotiating, and financing. It was shortest time we spent on any dealership for buying a new car.I appreciate all the professional assistance and kindness of the sales and finance people.

Shelley

Dec 27, 2014

Deborah and Christopher showed me several CRVs and thoroughly explained the differences between the models. They took me on several test drives to get a better feel for the vehicle features. They spent a good deal of time with me making sure I understood everything and answered my many questions making sure I was comfortable with my vehicle choice. Syed also discussed the differences between various models helping me see that I could get all the features I really wanted on another/cheaper vehicle. Jay worked with me to get the best price by looking at various financing options. Bryan stopped to congratulate me on my purchase and welcome me to the dealership - the personal touch. Steve made me comfortable by telling me about service features. The service team also did a great "make ready" job on the vehicle. Everyone was courteous, friendly and helpful. I would definitely recommend this dealership to others.

Banzart

Dec 17, 2014

I worked with Mitch and Tommy on the purchase of a new Accord. Unbeatable price and comfortable, no-pressure process. I'm very happy and one extremely satisfied customer.

monkeypaws05

Dec 15, 2014

I really liked working with Jeff because he showed he was very interested in what I needed and he offered his personal experience and stood behind the Honda brand

Lhallsoccer

Dec 13, 2014

I contacted the dealer on a prospective purchase and they emailed me the information immediately with pricing. Even when I told them it would be several weeks they were very quick and nice. When we did decide to go and look they found out exactly what we were looking for and had it ready for a test drive. When the discussion on the final pricing occurred they were very low keyed and no pressure. The pricing was fantastic and it was explained exactly what the final drive out price would be. We had talked with several dealerships prior to the visit and they were always calling and bugging us to come in. This one was the best in manners and the salesman was very helpful and without adding and pressure to buy. We sealed the deal that night and drove off with exactly what we wanted with a few 'extras' on the car that we had not expected. Kudos to Mitchell Smartt at Rusty Wallis Honda for a great experience and price.

sarahbarnes

Dec 12, 2014

My son Alex had been to the dealership earlier in the day and spoke to Bernard. We went after I got off of work to make a deal. The manager Mike Anderson, would not make a deal over a $300 difference, telling us he would prefer to take his chances selling the vehicle at auction. We left, as we felt very strongly that a $300 reduction in price was not asking too much. My sons called the dealership back to see if we could get the $300 reduction, and once elevated to the General Manager we were asked to back in and make the deal we originally had requested.Bernard and Kevin were great. The matter was out of their hands at this point. Quite honestly, the rating of my experience would have been very poor if it were not for John Haddock. He is very personable and professional. He is a terrific representative for Rusty Wallis

MeetaP

Dec 8, 2014

I really appreciated the hard work that David Shaffer and Ryan Cannon did to get me in the car that I really wanted and not settled for second best. They got me the best interest rate and month payments that I could afford. When I look for my next car I will go back to Rusty Wallis and will recommend them to anyone looking for a new or used car.

chelseafrye1

Dec 4, 2014

Jim and Bryan were outstanding! Never thought the car buying process could be that smoothe and easy going. Would recommend them to anybody!! Definitely satisfied.

duapia537

Nov 30, 2014

Deborah, set us up in a new 2014 Honda CR-V at a better then great price. One of our best buying experiences. Very personable.

dj_surge

Nov 27, 2014

I've been car searching for a new car for about two month until today that I purchased a brand new Honda Civic. I visited several Honda dealership in the DFW area and left few of them with a disgust by the way of business made, the pressure that you get by the salesman that you have to buy a car right then in there when I was just looking to see my options, a decision wasn't going to be made until late Nov. and was only respected by the Rusty Wallis dealership. This is late Nov and the customer service excellence has made me choose this dealership. The Honda Civic does not vary within dealerships, its the same car everywhere, the difference between each dealership is the way they manage their business, and Rusty Wallis of Honda has done a job with excellence. I would definitely recommend this Dealership, the name of the salesperson is Jamal Fofanah, great guy he will take care of you just like he took care of me.

atm75078

Nov 24, 2014

Started my day at McDavid Honda in Frisco and have nothing bad to say about them. They were great and got to a good price however we were far apart on my trade so payment was too high, I left. I called Rusty Wallis Honda and spoke to the Sales Manager. I told him I did not have time to come down there and screw around, I have 4 kids and I either need the van at X price per month or not. The SM at Honda is also the SM at Rusty Wallis VW and that was all the difference. I was trading in my VW van and they did $1500 better on the trade and offered the same discounts as McDavid. Both Robert Villa and Eric and Billy in finance made this a seamless transaction. There was ZERO back and forth. I walked in and made the deal I wanted. I can't say enough about the good folks over there. They got me set up in the new car, explained everything and I was on my way. Huge thanks also to Robert Kersh, Sales Manager.

BlackBeauty1305

Nov 24, 2014

My overall experience obtaining my 2015 Honda Civic SI with John Hargis was beyond exceptional! I went to several other Honda dealerships prior to reaching John Hargis and Jarrett Watson at Rusty Wallis Honda. Nobody else proved helpful. Those two gentlemen delivered what they promised, both were very knowledgeable and John has been checking on me regularly since the day I purchased my beautiful dream car. I will never go to any other dealership or sales consultant to purchase another vehicle. They have truly proven to be by far the very best! Thanks, Rusty, for having these two exceptional employees on your team!

colistapair

Nov 22, 2014

The excellent service we received from both John Hargis and Tommy Norman in finalizing our 2015 EX-L purchase definitely deserves a review. It was a no stress transaction and we love the car!With this purchase, we did a lot of internet research and were able to determine the exact model, color, and accessories we wanted prior to visiting the showroom. We also requested many E-quotes from other North Texas Honda Dealers and researched what others said about their dealerships and service departments.Tommy initially showed us the car and provided a test drive but, by the time we were ready to buy, he had been promoted to Business Manager. Tommy introduced us to John Hargis, a down-to-earth individual who was so easy to talk with. No question was too stupid to ask and if he didn't have an answer, he found someone who did. He was up-front with all pricing details. Not only did they meet the lowest quote but, since they did not have our color in their inventory, they brought one in and we had it within 2 days. There was no hassle, no "let me talk with my manager," or pressure to buy what we did not want. The visit with Tommy Norman as the Finance Manager was equally pleasant and quickly dispatched. We have always felt respected and well cared for by the Service Department as well. One cannot do better than dealing with Rusty Wallis and his pleasant, knowledgeable staff.

rogersjl5

Nov 21, 2014

This company is truly a blessing sent from above! Everyone jumped to the chance to shake my hand and introduce themselves. The customer service was AMAZING, they would not let me leave until they could find a deal that could work for me! It was truly a family environment and I loved it! An most of all everyone must go see Mr. David, he made me feel so welcomed and truly made me love the car I bought , he has great customer service and he aims to please! He truly is a blessing from God! Oh I can't forget Ryan, the finance guy! He had everything put together and he broke it down so you would understand. He is truly good at what he does. My overall experience at Rusty Wallis was a above 10 stars! I loveeeeee Rusty Wallis!

madamson

Nov 19, 2014

David Shaffer made buying my new Accord a great experience by responding in a timely manner with all the information I had ask for. When I arrived to test drive my new Accord everything was in order just as discussed (style, color, options and price). He was also very knowledgeable about the car I was purchasing and took time to help me understand all the features and how to operate them.

cookie.rodriguez.71

Nov 19, 2014

From the staff were all amazing. I knew what I needed and it took me months (Julio Garza) was so understanding and had so much patience with me. (I'm 72 yrs old with a fix income) and he found exactly what I wanted (2007 odyssey with low miles and very affordable monthly payments). I am sooo thankful because I use my mini van to take at risk youth to church, where they can find a new life, that otherwise they wouldn't. Thank you, thank you!!!!!

dallas1415

Nov 17, 2014

Jeff Sowards and the entire staff at Rusty Wallis Honda was amazing during the long time it took me to finally decide on a vehicle to buy. They helped me seamlessly transition from used car sales, to new car sales and back again to used, until I found exactly what I was looking for. I could not recommend a better car buying experience and I could not be happier in my new-used 2014 CR-V. Without question the most understanding and friendly staff that any customer could ask for.

wood0508

Nov 15, 2014

Deborah was friendly, kind, and helpful. I recommend her! She was willing to answer any of our questions or concerns. We were greeted at the door with smiles and help. :)

luvs2scuba2

Nov 5, 2014

This is my 3rd Honda to purchase and was by far the best car buying experience I have had. I enjoyed the fact there was no pressure and no "let me see what my manager can do". We talked price and went from there.

chrisstory

Nov 2, 2014

Debbie Woolverton was my Sales Consultant and she was wonderful. Debbie was extremely knowledgeable, helpful and considerate of my questions and concerns. Debbie worked faithfully with me to complete my car purchase. Great person. Syed and B.J. were also very instrumental with the approval and financing of my vehicle. Both men were helpful. I also met Bryan briefly as the transaction was being completed.

Alejandra Martinez

Oct 27, 2014

Came in to the service center for my first oil change! Greg was very helpful! Great customer service and communication skills! Look forward to coming back for my maintenance !

DELIA REYNOLDS

Oct 24, 2014

John Hargis was our salesman, and I have never felt so at ease driving the cars. He knew from the beginnng which car to have me drive...my jusband on the other hand wanted me in a smaller car...after alot of signing and driving , we came to realize i needed a bigger car...adn the team came in and made it work!!Ryan in financing was wonderful...we are very happy with my new CRV, the HONDA name and the quality of car. Our main concern was the safety and gas consumption and this was teh best car suited for me!!I know my husband will rest easier knowing I am safe in my new car!!many thanks to John and Ryan for all their man hours to making me happy!!

NeomaGo

Oct 22, 2014

This is by far our favorite Honda dealership! Tommy is fabulous and we will continue to buy from him as long as he's there!

floridad2012

Oct 21, 2014

Bought a used Tahoe from them and was told had no water damage from manager come to find out it does and has a moldy smell to it they offered to fix everything that was wrong but how are you going to say you can fix all the mold problems. It's a high risk for my wife and 2 yr daughter and was lied too about the water damage now they won't give us out Original car back what a horrible mistake we did this Saturday buying a pos car from this dealer if you want to get hustled into this situation like I did come to worse dealership in dallas rusty Wallace honda

Frenchy05

Oct 20, 2014

Great experience at Rusty Wallis! I will defiantly be back for my next purchase. Our sales person new our budget and found the right car for us. We never thought walking in we were buy a car. We couldn't resist the offer. Thank you, Rusty Wallis!

lalala3

Oct 16, 2014

He would go over and beyond to try to get you your dream car. He offered to go to a sister store just so we can check out more options he is very helpful and hardworking I recommend him??

KKWP

Oct 10, 2014

We purchased a 2015 Accord Sedan from Deborah Woolverton. She was down to earth, friendly, and didn't use any sales pressure. Her low key sales approach made us feel comfortable doing business with her. She came through for us with a great price and the exact car we wanted. If you don't like car dealers, Deborah will make you think differently about buying a car. Thanks, Deborah! Keep up the great work.K & K of Wills Point

bdaigle

Oct 5, 2014

I surveyed a number of dealers via email to get their best price on 2 vehicles. David Shaffer from Rusty Wallis replied within a couple hours with a competitive price. Later when negotiating the final deal, he made up a significant gap on a trade in value to match another offer. Overall, he was very good to work with, and provided a good deal on the 2 new vehicles and the trade in.

Chalet4819

Oct 4, 2014

Former customer of Mr. Sowards whom recently located him at new place of business. So glad I did he is still the same man most humble, patient, an so professional. Will refer anyone to see him for business.

Delfina_Trejo

Oct 3, 2014

Thank you so much to our dealer Kenneth Boyd , he was very kind and generous on what we wanted. I really recommend him, he Gabe me the car of my dreams, for an amazing prize . I really wouldn't have been able to get the car I have now without his help. It was an honor to have him there for us while we were getting my new car. Thank you so much, I'm grateful for your assistance.

Mimi55

Oct 2, 2014

Bernard Williams is patient, kind, and worked hard to make my offer to purchase happen.The follow up with me before and after the sale was appreciated. For this I highly recommendRusty Wallis dealership to anyone looking to purchase a vehicle. They delivered as they promised!!

ugmalek

Oct 2, 2014

Robert Villa is a duplicate on the basis when he said no,on negotiating table and said yes, on phone call for my five reservations e mailed. Mr.Syed did not match lower proved price with a difference of $181.00. Grade bonus was adjusted from their OTD price of $19000.00 and not our offer of $18500.00. Protection plan was offered in the quote and some features left out were trickily charged from $1175 to $600.00. We wasted two hours on documents preparations. Again, grade bonus was objected. We felt left alone and not in the family like u claimed. we will not come so far again, nor recommend anybody. Because, I am on budget and a newly grad. Because ,unpleasant experience of lot of pains and wastage of time. The deal took three days.

rkmrbig

Sep 30, 2014

I would like to thank Eric for putting this deal together. I like their no nonsense quote that spells everything out. They pointed out the destination and handling charges that other dealers like to add onto their quotes. Checked six other Honda dealers in the Dallas area and no one could get close to the Rusty Wallis price. I live in Tyler and the local dealers were $2K higher than Rusty Wallis. It is worth the drive to get such good pricing. Will recommend to all my friends and do business with them again. Keep up the good work!

payrollkl

Sep 29, 2014

I've purchased 3 new cars from Rusty Wallis Honda. My last two were thru Pre-Owned Sales Consultant, Bernard Williams. He is the ONLY reason I'm givng 5 stars for this dealership. Bernard is what I call an "old school" sales consultant. He actually cares about his customers. In spite of upper management giving him a hard time, Bernard continues to go above and beyond the call of duty to keep his customers happy. And he does it with a constant million dollar smile.

mcbrover

Sep 27, 2014

My overall experience was a great one. I visited several dealerships before Rusty Wallis and I didn't feel comfortable with their prices or professionalism. From the moment Felton Jones, spoke with me I felt he was sincere in meeeting my needs, and after I arrived at the dealership he never made me feel rushed or unimportant. I felt he was concerned that I was comfortable with my decision and wanted to offer me the best price in the area, and he did. Everyone I encounted on this buying experience was top notch. I will definitely referred Felton Jones and Rusty Wallis to others. Thank you!

Heyjessie1

Sep 27, 2014

Chris Shaw did a great job. He was very friendly and went out of his way to get me a good deal! Everyone I met was outstanding and friendly. Jason was very helpful and explained the process well! First time buying a car wasn't too bad with these guys help! Thanks again!!

Teresa R M

Sep 25, 2014

My 2004 Honda Accord (260K+miles!) was on it's last leg. Needed a car ASAP. My plan was to buy the day I walked into Rusty Wallis Honda in Dallas. My expectations were difficult to work with, but Jeff Sowards made it happen! I drove that 2012 CR-V home the same day with a big smile on my face. Jeff was calm, humble, sincere. I would recommend him highly as the one to make car buying easy. Thanks, Jeff!

dlynnw

Sep 24, 2014

Rusty Wallis offered the lowest price for a 2014 Honda CRV-EXL by approximately $250. We obtained 'best' offers from John Eagle Honda, Autonation and Honda of McKinney. Honda of McKinney's offer was purportedly lower, but once it was discovered that McKinney's offer excluded the $830 dealer handling charge (which was the only dealer to segregate that charge from the e-price offers), Rusty Wallis had it easily beat. Also, Rusty Wallis beat the competitors on our trade-in offer by $200. Our salesperson was Mitchell Smartt; he was friendly and very knowledgeable about the product, and worked hard to close the sale. Before selecting a Honda, I'd get e-price quotes from all of the area dealers, and give Mitch and an opportunity to beat it.

leema300

Sep 20, 2014

My husband and I leased a new 2014 Honda CRV. Our experience with Mitchell Smartt was positive from the start. My husband had been in communication with him through the internet, and we found him to be trustworthy, friendly, and he made us feel at ease when making our purchase. He did an exceptional job making sure we felt comfortable with the controls on the car, before we test drove the car. We looked at other dealers, and were glad we chose Rusty Wallis, as this was the best experience both of us have ever had! Ask for Mitchell Smartt.

tym1200

Sep 15, 2014

Everyone at the dealership worked very hard to help me get into my new Honda. I came in with a trade that I had negative equity on, credit that wasn't perfect, and not a whole lot of money available for a large down payment. I stopped by after work on a Monday to test drive and get the process started, and came back Tuesday after work to finish up the paperwork and pick up my new car. The whole process was very smooth and straight forward. I came in with a situation that was not so great but they were able to work it out to meet my financial needs. They also helped me set up my phone to the Bluetooth in the car which I thought was great. The new CR-Z has been great as well - can't go wrong with a Honda.

Judybis

Sep 11, 2014

John made my experience there a great one. He explained and answered all questions for me then allowed time for me to decide which car I wanted. He wasn't pushy just informative which I appreciated and will do business with him again in the future.

sshelton

Sep 11, 2014

The over all experience was excellent. They met our needs to the fullest and I couldn't be more happier with the choice me made to drive from Madill Ok. The drive paid off and was well worth it when Julio Garza helped us to get in the car we desired. Mike Anderson and Jay Autry also made it possible by working hard to get our payment down to where we could afford. I will recommend everyone I know to this dealership. The customer service was excellent and on point!

my3hondas

Sep 10, 2014

Thanks to David Shaffer - The Honda great sales man. As soon as I decided to by a Honda On SAT evening at 6 PM CT, I bought it from David Shaffer (Precise Mr. SalesMan!!) at Rusty Wallis at 11 AM on Monday. David made the things happen smoothly even though, unfortunately the finance guy is handling roughly with assumptions. This is my 3rd Honda & I will sure consider David S as my salesman ( I trust his sales price), as well as Rusty Wallis for my & my family future buying. 10 out of 10 points to David S.

Nilton Ortiz

Sep 10, 2014

As a first time buyer I went to Rusty Wallis Honda after being told many times it would be hard for me to finance a car. Since the moment i walked in they never made me feel like the rest of the dealers did. They were able to find the car I liked and got me approved at a really low rate! My sales rep Julio Garzap did a perfect job during, while, and after the purchase process. Always available to take care of any questions I had. Highly recommend him!

sonshine69

Sep 9, 2014

I came here looking for a car, Felton Jones was my salesman. After looking at several cars and test driving some, Felton help me find the perfect one. I am proud to say I'm the owner of a new 2011 Honda Accord.

Julia May

Sep 7, 2014

Jeff Sowards was a true professional who left no stone unturned to make sure my buying experience was the best ever. I will recommend him and Rusty Wallace Honda to friends and family.

Terrance Wickman

Sep 7, 2014

The staff at Rusty Wallis Honda provide outstanding customer service and professionalism. They worked hard to find the best options for me at the best price. They exhibit a genuine sense of caring. Brian Mullican (the man who made it all happen), Mike Anderson (where It all started), Jason Hachtel (finance wizard), Tommy Norman (great salesman), Steve Colson (the you can do it man), Rich Star (Mr. Fix and getter done man), Billie Robertson (The Finance Man) and Ronnie Robertson (the person who makes the Rusty Wallis company the best of the best) are a great team who I had the pleasure of helping me make my purchase a wonderful experience!! Just the best place around to buy a Honda!!!

Bryan Dickerson

Sep 3, 2014

We had done our homework so we knew what we wanted to see when we arrived. Robert reviewed the vehicle with us, answered our questions and went with us on a test drive. The financial part of the deal ended up working out better than expected. I will highly recommend these folks in the future.

Evans8604

Sep 2, 2014

I recently purchased my vehicle from Rusty Wallis and I am proud to say that my expericence was an Awesome one. Joseph Nash, was very knowledgeable, courteous and most of all honest. I would definitely come back to purchase my next vehicle from him and the dealership.

prazhm4

Sep 1, 2014

Juan was very friendly and helpful with providing me with all of the new upgrades with the 2014 Honda Accord. Enjoyed my test drive. Thanks!

bobt4lsu

Aug 31, 2014

I went through USAAs car buying service and Joseph Nash was the first to contact me by email. He made me a great offer, which was significantly lower than anyone else so I took off work early to meet with him. My brother and I test drove the Accord Sport and EX-L models. Mr. Nash was extremely knowledgeable about the car and all the features. When I decided which one that I wanted, the whole negotiating process, which is normally a beat-down, lasted about 5-10 minutes. Joseph and the sales managers didn't play the back and forth game, and I felt comfortable that I was getting a great deal. The finance manager Matt also made that experience quick and painless. Overall, I can't recommend this dealership more highly. I've purchased six cars in my lifetime and this was easily the best experience that I ever had. I will definitely be back to see them and will recommend them to all my family and friends.

js2941

Aug 29, 2014

Easiest new car purchase I've ever had. They endured my plethora of email before our initial visit. Rusty Wallis was not my first choice, but will be in the future.

RosieAgui

Aug 29, 2014

We really enjoyed working with Julio, he was always very friendly and professional. Always answered our calls promptly. Thank you so much for your help....we are loving our Crosstour :)

Hblount12

Aug 28, 2014

Jamal was very helpful, respectful, and professional in my search for the perfect car. Mr. Fofanah was very knowledgable in each car I had questions about.

hilljj42

Aug 26, 2014

We have recommended them and will continue to do so. We have never felt so comfortable in a dealership. We know each and every time we go there John Hargis will help us find what will fit our needs.We have purchased eight cars from them over the years and have not found a better service and management team.We want to say special thanks to John Hargis and Mike Anderson for always being there and ensuring that we leave happy customers!!!

mztorres

Aug 26, 2014

I worked with Juan on a new car purchase. His attention to my needs and in depth knowledge helped me feel confident on my purchase. I would definitly go back to him on any future purchases.

KPledger

Aug 23, 2014

I contacted Julio Garza regarding the style & make of car I was interested in as well as desired colors, options, payment, etc. Within 30 min, I recvd a text & link with "asked & delivered"! I WAS SHOCKED!! Because of my busy schedule, it took me a few days to finally meet, drive, sign & have the car delivered next day! So, within 5 days I had what I requested! Great service! Thank you very much!!

pammy10

Aug 23, 2014

Jeff was absolutely fantastic from start to finish. He was patient and kind and even got us lunch. He was very friendly & informative and really worked hard to get us the car of our dreams!! I'm ecstatic and on cloud 9 and very grateful to Jeff for all of his help!!!

mackt0324

Aug 18, 2014

What a great experience we had buying a used car. Julio did everything we asked in order for us to leave with the car that day! Mike the manager was a great help as well. They were fast and very nice will definitely recommend family and friends to Julio for his excellent customer service!

Flyingby

Aug 18, 2014

I purchased a 2011 Honda accord coupe from rusty wallis Honda. The service provided by the sales rep Julio Garza was phenomenal. Julio had excellent communication, fast service and was very helpful with the whole process. I give this dealership two thumbs up and would highly recommend them to anybody I know!

Tdotsonn

Aug 12, 2014

Chris Shaw was very informative, knowledgable and didn't pressure me into purchasing the a car! The other dealership pressured me and gave me nothing but a headache and anxiety attack! I went over to Rusty Wallis explained what I need and Chris Shaw, James Brown and Jason the finance manager had me in a new car within an hour! This was the best service I could ask for! The best part of the whole deal, going in as a single female buyer no one tried to take advantage of the fact I was alone. I would recommend Chris Shaw and the whole RW team and I'm buying my next car with them when I give my current one to my daughter in a few years.

jgoers

Aug 7, 2014

Deborah was great in assisting us with our purchase of a new Honda. She was extremely pleasant to work with and also very knowledgeable. My husband and I were very surprised to be able to purchase a car without high-pressure sales people. She is definitely an asset to Rusty Wallis Honda. Thank you!

Shortcake81

Aug 5, 2014

I was dreading going to purchase a new car, because I expected to be taken advantage of, coerced into extras I didn't need and devoured by wolves. I was most pleasantly surprised. This was definitely one of the top best experiences I have had making a major purchase. Joseph Nash was exceptional as a salesman. He was professional, knowledgeable, patient, answered all questions asked and just made the experience comfortable. However, his best attribute was his emphasis on "no pressure." He genuinely wanted to assure I was making the best decision for me. I can honestly say I left in my new car without feeling one ounce of stress or buyer's remorse. Thanks Joseph!

joanne.duran.68

Jul 15, 2014

My husband and I were looking for a truck that would tow our travel trailer. We talked to Ryan S. about what our needs were, but they did not have anything when we first talked. Ryan called us a week or so later to let us know that a truck fitting all our needs and more had just come in. Unfortunately we were out of town when he called, so he went above-and-beyond to show us the truck via photos and FaceTime. Since we were going to be back in town in the next few days he met with us on a Sunday to sign the paperwork and lock in the deal. We love our truck and our experience with Ryan and Rusty Wallis! Their no pressure and above-and-beyond attitude made our purchase a pleasant, stress free experience. We would definitely buy from them again and recommend them to anyone in the market for a new or used vehicle. ~Duran Family, The Colony

mwilliams1834

Jun 24, 2014

I would like to thank Rusty Wallis Honda for helping me to purchase my new car. I would especially like to thank Deborah Woolverton for her kindness and patience. She didn't put any pressure on me and she understood what I wanted and she helped me to get it. Whenever I had a question she always knew the answer. I also appreciate the time that it took for her to get everything finished. I wasn't there all day and I had a pleasant visit. Thank You very much. Michelle Williams

Hsuzanne

Jun 16, 2014

We are very satisfied with the treatment we recived at Rusty Wallis Honda. We are very grateful to Deborah Woolverton for her help in making the car purchase such a wonderful experience.She is an honest ,dedicated person who does not pressure you into a sale of a car. We found the experience refreshing. Thank You all.

Barrett112

Jun 4, 2014

Bradley White was extremely professional in helping me get a good price for my trade-in and in helping me select my new vehicle. Jorge Santiago also helped me test drive many vehicles. They were both great to work with, and not pushy at all.When I got home and noticed a problem with my rear bumper, I called and was advised to bring the car back. Bradley and Mike Anderson went WAY above expectations, and when the bumper could not be fixed, it was replaced. Thank you so much for going to bat for me! I live on the other side of the Metroplex, but will alway recommend Rusty Wallis to my friends. They were friendly, helpful and professional. I love my car! Thank you again!!Liz H.

Jaybirdtex

May 19, 2014

David Shaffer was a pleasure to work with on my Accord deal. He was courteous, timely, and best of all straight-up honest. This was by far the best dealership I have ever bought a car from or worked through the process with. I also worked with John Hargis and Amir Hamghalam who were very helpful in every way. Thank you for making my purchase a pleasurable experience.

rdeepcse

May 1, 2014

Don't buy the car at the first day. Go two to three times and do negotiation as much as up to 20% of the vehicle price. Then they will accept the deal and they will tell you need to take loan from them. If you are not taking loan from them they will charge you $750, $500. Its also depend on your speech and you can negotiate that also. They will tell like am giving you the internet price, but in internet MSRP price will be mentioned. They will reduce $1000 and tells promotion is going on we are giving you the better price. Don't trust about promotion or what ever the sales person tells. Go to the dealer with the thought of negotiating the price up to 15-20%. Example: if the car costs mentioned is $26000. Keep your maximum price as $22000 and drive the car Happily.

Deepan

Apr 30, 2014

I bought a new Honda Accord car last month, Joseph John was the sales representative I met. He will give one price while showing a car and tell like this is the best deal and am giving you a internet price, and he will tell don't tell to anyone inside. You feel like he is doing the best for you. Then some internet manager will come to you and they will increase the price with different names and you will think about the price which told by sales representative and start reducing/ negotiating with them. So you will not come to know the actual price of the vehicle and end up with the price which told by sales representative. So I ended up with deal and bought a car. Initially i thought its the best dealer and referred my friend. He also bought the same car with $3000 less with in a month. So i got embarrassed. If you talk more they will reduce the price otherwise they will sell with some extra price. Same Dealer!! Same Car!! Same Model !! Same month!! but HUGE price difference.

CW

Apr 21, 2014

I am very pleased with my new Honda CRV. My husband and I went to Rusty Wallis looking to purchase a new vehicle. We had found the CRV that we wanted online at Cars.com. Felton Jones emailed me the next day, we went in and he and the staff at Rusty Wallis helped us every step in getting a great deal. I told Felton what I could afford to finance including my trade in and my husband and I walked out with a great car at the price we wanted. I would recommend Rusty Wallis to anyone looking to purchase a new vehicle. Felton was great!

Bharath

Apr 17, 2014

Am thrilled to have got a car of my choice through Lute Riley honda..Good listed price, they don't keep any room to negotiate that well though. Haji showed me the vehicle initially and Ahamed helped me close this and Trevor the business manager helped me with the documentation with ease... Very pleasant people to work with and i would certainly recommend Lute Riley Honda to my friends.. Bharath

lindsraley

Mar 7, 2014

I came to Rusty Wallis hoping that I could fine a car with my very little credit that I could afford. Even before I came in, Joseph answered all of my questions, and made me very comfortable. I got to test drive all of the cars I was interested in, and in the end he helped me pick out the perfect car for my wants and my budget, without being pushy. I couldn't take my car home that day, so the next week Joseph met me half way to trade out my old car for my new one so I didn't have to get into 635 traffic. Great customer service. They really want to work with you to get you into a new or used car that meets your needs.

Brianpm

Feb 28, 2014

I needed a new vehicle because wih my family growing I needed something bigger. Went to Rusty Wallis after talking to Felton Jones on the phone. I told him what I had and around what I wanted to pay per month for the vehicle I purchase. He worked hard to keep me as close as possible to what I was paying on the vehicle I traded in. His service and hospitality was excellent. I have recommended Rusty Wallis to quite a few of my friends and co-workers and will continue too. Thank you Felton Jones and the Rusty Wallis dealership.

fjdklsdf

Feb 24, 2014

Amir was extremely pushy during the financing portion. He would not take no for an answer and kept using sleazy tactics to convince me that I wanted extended warrantee. He made an otherwise very pleasant experience unpleasant.At the very end, they had me fill out a survey. I gave a great score for my salesperson, but gave the other employees a mediocre score because of Amir. The manager tried to convince me that this would reflect poorly on my salesperson and that it would hurt their salary.

Joe Ray

Jan 13, 2014

I've never tried so hard to buy a car in my life- - you would have thought I was the salesperson! In the end, we were a measly $900 dollars apart. They just didn't seem to care whether or not I a bought the pre-owned car (that had been sitting on their lot over 90 days). Really nice salesperson though. Follow-ups were unenthusiastic. I got the sense they just weren't interested . . .so I didn't buy the car. Totally un-impressed with all aspects of this dealership.

davidharbison

Dec 23, 2013

Timingbelt replaced, gasket leaked. Splashgaurd replaced, didn't replace retainers. Now they stopped sending me coupons because they don't want customers that check their work. Just as well, I don't mind paying good money for quality work, but bringing the car back every time they screw up is costly and time consuming and they don't care.

juniorbansal

Dec 12, 2013

I have poor credit but with a great paying job and my wife had good credit but a home maker and some more complexities like non SSN number etc etc...We were 100% sure that no dealership would entertain us with this scenario. But we just gave it a shot with Peter in the internet sales chat..Peter worked with Adam and informed us to visit them. We though this is just the regular sales pitch and nothing's going to happen. Still we went in yesterday and met with Peter because with terrible credit we don't have the liberty to choose. The dealership and people were very nice needless to say..So i just tried to make sure if Peter really checked our credit and immediately he showed both of our credit reports, fraud checks, scorecards and credit scores printed out and kept ready. I clearly understood that these guys were serious and this was our lucky day.He showed us the basic Honda civic and that was totally fine with us as we were getting qualified for a new car and also this was our second car. We already have a Honda odyssey..Off we went to meet finance manager Adam. He was totally nice to us and wow.. He approved financing for us at an unbelievable interest rate of 4.5% for 5 years. We finished formalities immediately and picked the car today. He gave us a great bumper to bumper warranty, GAP protection, Free Oil Changes all within acceptable price ranges. Warranty makes sense to us because the odyssey that we have now failed in transmission and an extended warranty that we had with that car saved us 2500$ which was a surprise for us..So we gladly accepted the warrantyPeter helped us out with the controls of the new car and wished us good luck at the end todayIf anybody has terrible credit please try this place before looking at Craigslist and rip off "buy here pay here" places. You don't have anything to lose as your credit is already busted.Now I know why Rusty Wallis is the best Honda dealer in Dallas area. Dealer Rater..

ywang8

Dec 9, 2013

I am a well informed buyer. Based on my new car buying experience and my comparison with other dealerships, this is the place to buy your new Honda car. When I asked for an offer, Eric gave me his best offer immediately. When I went to choose the color for the car, Eric and Paul brought me to the stock lot twice and allowed me to pick the color and the car myself. Of course, they were with me all the time to answer my questions. When I had difficult choosing between Accord and CR-V, they gave me time to think it over, they extended the effective period of their offers, and they told me their thoughts about those models. When it was time for me to pay for the car, this dealership did not add a cent to the originally offered out the door price (OTD). If you don't have time to shop around, you can just ask Eric for his best offer and buy the car. I don't think you will regret later after you hear about you friends' car buying experiences and prices they pay. If you have time to do comparison, you should include this dealership as one of the first choices. My fellow buyers, my advice is to stay away from dealership that don't give you an offer before they ask to visit them, and stay away from dealers that ask you about the offer of other dealerships and try to beat it with a little amount. They may add fees/charges after they beat the offer you get from others. Don't trust them. We buyers should do bussiness with honest dealership like Rusty Wallis Honda and promote it for us buyers.

Susana

Nov 27, 2013

Contacted this dealership and spoke with Manny Garcia. I mentioned that I'd viewed a vehicle advertised online and was interested in finding out more about it, before I could even finish my sentence (literally 10 seconds into the call) he started laughing hysterically. I sat on the end of the line, dumbfounded by the lack of professionalism, waiting for him to finish until he finally sighed with annoyance and said, "this is funny." The rest of the conversation he was arrogant and condescending assuming I cared about how pretty the car was. I handed the phone to my husband who knew I'd planned on buying it. Vehicle was advertised at a fair internet price that went up after Manny added his extra fees (still a great deal). It didn't matter at that point, I'd already decided I would pay more elsewhere for respectful service.

liveless

Nov 5, 2013

Thank you Rusty Wallis! I bought my new Honda in April, which was a great experience...but then was in an accident in October....so I took my car into the Collision Center to be repaired. Brian Glenn went above and beyond for making my experience painless. He reassured me that the Collision Center would repair my car and it would not be any kind of a hassle. He worked closely with my insurance and made me feel like a priority. Brian, Maria and Dan all stayed in contact with me during the process....they even checked on me after I received my car back. How fantastic is that?! I can't say enough positive things about Rusty Wallis and a huge THANK YOU!!!

jobab

Nov 3, 2013

My husband and I had a very good car buying experience at Rusty Wallis Honda largely due to our excellent salesman-Joseph Nash. It was a very laid back, easy, no pressure, car buying experience. After we made the purchase I went back the next day for some instruction on all the bells and whistles. Joseph was very nice and took a lot of time to show me everything on my new Honda. I am slightly technically challenged so I really appreciate all the extra time he took to make sure I know how to operate everything on my vehicle. My husband and I were very impressed with Joseph's knowledge and professionalism and would certainly buy another car from him. Rusty Wallis Honda you have a great employee!

Hengar

Oct 6, 2013

While I ended up not purchasing a car, Jess was extremely helpful and open to my shopping. He offered various options for me to purchase, and was not overly pushy. His communications with me were appreciated.

Enrique

Sep 27, 2013

The dealership responded to my inquiry promptly. Jess the salesman was very polite, and helpful in trying to secure the car for me. Even though I ended up not purchasing the vehicle, I was very satisfied with the service he provided. I live out of town from Dallas, and he even offered to pick me up at the airport. I was very pleased.

Tony

Sep 23, 2013

I just bought a 2014 Honda Accord from Jess S. at Rusty Wallis and had an outstanding buying experience. He was up front with his pricing with no games, no hassles and no pressure. He communicated with me by email and answered all of my questions without hesitation and with professionalism. This is the best car buying experience I have ever had!

ad4890RS

Sep 12, 2013

I was searching for a new vehicle. My Toyota Truck was 9 years old and was getting quite a bit of mileage. I have been a Toyota type guy for some time, but I had also owned a Honda and a Honda civic, which I had a great ride and was glad I purchased the Honda. I decided I was in the market for a SUV and was torn between the Toyota Rav 4 and the Honda CRV. I looked at both vehicles and decided to go with the Honda. My salesman was Joseph Nash and he was great!!! He was not a high pressured salesman which I do not care for and worked with me to get a deal struck. I saw the Honda CVR in the showroom and fell in love with it. It was what I was looking for. The rating I would give Rusty Wallis is great, because of quality of vehicle I chose and Mr. Nash, who was great to work with. I hope we have a long relationship.Sincerely,Ron Smith

annac3711

Sep 9, 2013

After searching for a Honda Civic in East Texas, we expanded our search. We are glad we did. We got a firm quote from John Hargis early in the process. He had great follow through without being pushy. We worked with Syed to finance the car. He presented many of the options Rusty Wallis had to offer. He did this in a detailed but informative manner. When we made our choices, he was kind and moved our process along. We appreciate the professionalism of the staff at Rusty Wallis. When it is time for our 4th Honda, we will definitely contact them again.

nizaka

Aug 29, 2013

I do not usually initiate a review of anything and buying a new car is one of my least favorite things. I will have to say Tommy Norman and Adam Hamghalam made this the best car buying experience I have ever had (and I have bought a number of new cars!) I would recommend this dealership, especially these 2 guys, to anyone with confidence that they will do a great job for you in buying a new vehicle. Really felt good about my purchase and financing.

juan_davie

Aug 18, 2013

I have brought four brand new cars from Mr Boyd and I always have a great experience with him. I would recommend Mr Boyd to anyone who are looking to buy a new Honda!!! Been a loyal customer of Rusty Wallis for a long time!!

JBene10

Aug 17, 2013

I absolutely hate the car-buying experience for the same reasons everyone else does. The schmoozing and the haggling and all of that headache. But I can honestly say that this time was different because of Bobby Williams. Throughout our visits, he met almost every member of my family...and weeks later remembered them by name. He was genuine and personable. We left the dealership with an incredible car at an incredible price as well as an actual investment in a human being that we care about. Didn't anticipate that! I'd highly recommend him to anyone in search of a Honda.

smccarver

Aug 12, 2013

I purchased a 2013 Honda Civic EX on Thursday 8/8/13. I researched several dealerships and decided on Rusty Wallis Honda, mainly for reputation in the Dallas market. I found the vehicle I wanted via "Internet Deals" and submitted. Peter Kramberger called me and sent me a confirmation. We scheduled the appointment for Thursday 8/88/13 at 9:30am. Peter was ready when I arrived and we immediately took a test drive and then Peter took my current vehicle to for trade-in pricing. He worked to get me the best offer. I was very impressed with Peter's professionalism and "no pressure" approach. He made the whole "new car buying experience" a pleasure...in fact, I told him he "busted the myth" I had of car salesmen. By noon, I was driving off in my new 2013 Honda Civic. I highly recommend Rusty Wallis Honda and specifically, Peter Kramberger.

calvarado33

Aug 9, 2013

Hicieron un buen trabajo y fueron pacientes y atentos. Es el tercer carro que adquiero de este dealer. Por lo general he tratado con el Sr. Mike Anderson. Esta vez puso a que me atendiera al Sr. Boris Rekhlis y lo hizo muy bien. Lo mejor que, pese a la negociacion, jamas perdieron la calma. Al final creo que lograron su objetivo, que me acomodara a sus numeros, por eso en el precio les di un 3.OK Creo que pudieron ayudarme mas a reducir el precio.

manish84

Aug 7, 2013

I had some issue earlier but they acted prompty and solved it so i would like to recommend this dealrship for you new car and both guys i worked with are efficient and energetic.

NoJumper

Aug 5, 2013

Mr. Lucy was very friendly and courteous and timely. He was forthright and persistent in serving his clients and getting them exactly what they wanted. The fact that he was upfront with his very competitive price quote, and his desire to keep a very courteous and friendly rapport with his clients, prevailed in a sell of new Honda Odyssey to me. Even though one or two slightly better price quotes came in at last possible moment from other dealerships in desperation for my business and/or after considerable prodding from the prospective buyer (me) to get to a final price, I decided to continue to do business with Mr. Lucy for the reasons already stated above. Mr. Lucy also spent considerable time and was very thorough in showing us all of the Odyssey's accessories and amenities and making sure we were familiar with their operation before driving it off the lot. The financial agent was also very courteous and worked with us to obtain very reasonable finance rate. I would recommend this dealership and Mr. Lucy when purchasing a new Honda automobile.

brange

Aug 5, 2013

The first time we visited this dealership we were given the typical "sales-guy" runaround by someone standing out front, so make SURE you use internet pricing and talk straight to John Hagris. He was thorough, professional, patient, and most of all explained exactly how a price was determined. His "it's your money, do what you think is best" attitude was hugely refreshing after experiences at other dealerships and with other sales professionals. I would do business with him again in a heartbeat.

wbanthony

Aug 3, 2013

Have purchased 2 recent model Hondas from Rusty Wallis preo-owned department in the last year - both have been super-clean certified cars in perfect condition. Great service from Rusty Wallis dealership andsalesman Robert Villareal on both vehicles. Excellent interest rates and quick service from the business office.

kyleyoakum

Aug 3, 2013

From Ron Howell, who first showed us the Civic, to Deborah Woolverton, who sold us the car, to Syed Abidi, who took care of the financial side of things, our experience at Rusty wallis was great. Everything was straight forward and smooth sailing. This was the third Honda we have purchased from Rusty Wallis. These folks know how to treat customers from sales to servicing your car. Rusty has a great team.

Despino6

Jul 31, 2013

I can not thank Paul enough for the great service I received while purchasing my wifes 2013 Honda Accord Sport from Rusty Wallis Honda. Paul was very upfront through negotiations and he gave me the best deal in the market. He made my purchasing experience very easy, effeicient and comfortable. I would not hesitate to buy another vehicle from Paul or Rusty Wallis Honda at that, as this is my second purchase from them and this experience was just as good as the last. Thank you again Paul for your honesty and great services, we love our new Accord Sport and we look forward to doing business again with you in the future. Jason

Cindy0324

Jul 30, 2013

Great experience!!! Joesph was very helpful and didn't give us the run around. He treated us like family, which was a plus. Chris was great as well he did everything possible to get us were we wanted to be payment wise and gave us the best deal. Overall great experience and love how they all treat you like family thank you

ccoop1022

Jul 26, 2013

I went to Rusty wallis on the recommendation of Jerry Reynolds and talked to Chris Conroy. Zi Chen was my salesman and he was extremely considerate and customer friendly. I was pleased with the service from Chri, Zi Chen and Adam Hamghalam. I felt they all looked out for my best interest. It was worth the drive and I will definitely recommend them. I love my new Honda. Great car.

debweb218

Jul 24, 2013

We drove 2 hours to buy a car at Rusty Wallis Honda! They gave us the best deal after comparing 3 Honda dealerships. Mitch our salesman was on top of our deal and quickly met all of must haves on our list! He called us on the phone and took care of all our questions! I would highly recommend this dealership and our salesman! We are very happy with whole transaction!

littleGTO

Jul 22, 2013

I found myself going to Rusty Wallis for a used car for two reasons, close location to me and the good service I got when I had some maintenance done on an earlier car years ago. We've had three Hondas, you know, getting through the high school years, with little or no problems with them so why stop now. Brad greeted me and explained what he had on stock and what was coming in. We test drove a new and under no pressure told me to come back when a couple used ones came in so I could look at them. I did,and Brad pointed out all the features and differences between several of them. He was most helpful, knowledgeable and professional in my decision. At no time did I feel any pressure or confusion, great salesman! We sat down with Paul and made a deal I was happy with, not taking to long I might add. The business manager explained several options and I went with one that best suited me and gave me extra warranty. Nice! Brad followed up with me a few days later to see if all was well and if I needed anything. That says a lot! Great Job Guys! Kudos to Rusty Wallis

Lyonheart

Jul 21, 2013

I was shopping for a new 2013 Civic. I had been to lots of internet sights looking at Toyotas and Hondas. This was the third dealership I visited (one Toyota and two Honda). It was hard to choose at first, but I did extensive research on the option packages and compared three different vehicles and decided the 2013 Civic was the one that best suited my needs. I was attracted to Rusty Wallis because of the way they responded to my consumers report quote request. They were right up front and gave me a price below the consumers report recommended Target price -- and did it over the internet! Out of 6 Honda dealers only one other did that, and there quote was a bit iffy quoting the wrong MSRP. However I still had some loyalty to the dealer that I had been dealing with for years so I went there first and they tried a bait and switch on the transportation costs ($790). After we had agreed to a price they tried to add that back in to the deal. For me $790 is a lot of money to add back on after they supposedly had given me the "bottom line" price.Immediately that crystal clear quote by return e-mail from Rusty Wallis came to mind it even showed tax title and license costs and gave me a clear bottom line out the door price. After the old "switcheroo" from the dealer I thought I had a relationship of about ten years with, I thought what do I have to loose. I called them and drove over to see if they would keep their word and they did. John Hargis is a straight up-front guy. He is a man of his word.

ruthmk

Jul 20, 2013

My daughter needed a different car and had her heart set on the Honda Civic she had seen online. Boris worked with us to get the best deal possible. He showed he really cared for her, almost as if she was his own daughter. He educated her in every area of the car buying experience and I thought that was quite remarkable. Then we worked with Z in finance and he was wonderful, too. Thank you, Rusty Wallis. We bought a car to replace a car that we had previously purchased there. We will be back in the future.

adam1978

Jul 20, 2013

I gave the guy my card for the down payment and I noticed that the numbers weren't right and asked him to stop and not continue the transaction. However, he just ran off and came back saying it's done. Had to to make them refund the money, but it took a few days to be processed.Would never set foot in that place again.

buyer_from_houston

Jul 20, 2013

Rusty Wallace Honda and John Hargis in particular made our used-car buying experience a pleasure. After searching extensively online for a Honda Fit, we found one perfect for our needs at Rusty's. It was priced very competitively with equivalent models at "no haggle" dealers. John assured us the car was as good as described online since we had to drive more than 200 miles to see it, and indeed it was. John took time to show all of the car's features to my son and explained how to properly maintain it. He wanted to be sure we were completely satisfied with our purchase and immediately took care of the only minor blemish we found. I will definitely check in with John again at Rusty Wallis when it's time to buy our next vehicle.

Hazzel

Jul 20, 2013

David Shaffer, first of all gave me the best price for my 2013 Honda Pilot among four honda dealers that I was in contact with. And most of all, he did an exceptional job in getting me the color that I want (diamond white pearl). He is committed, truthful and willing to do everything for a customer. I will definitely recommend him to friends and co workers.

Sdclark17

Jul 18, 2013

We worked with Bernard and Tommy. Both were very friendly. We came to Rusty Wallace after leaving a different dealership where the salesmen were cocky and rude. Bernard was very nice and at no time did I feel like I was being haggled. I will definitely buy cars from them in the future!

ryhoyarbie

Jul 16, 2013

Joseph John sold two cars to my family, one for me and one for my mother. He is great at what he does, provides great customer service, and gives you honest answers that you need to know. He is excellent in his knowledge of all the cars that will give you a great impression of what kind of car that you are looking for or if you just need to know more information about a certain car that you might be interested in. I would recommend Joseph because he's solid, knowledgeable, and flexible without being pushy. Rusty Wallis is a great car dealership that offers solid service with friendly people.

kulsum74

Jul 15, 2013

Our sales person was Alan Glazer. He was welcoming, very friendly, easy going and knowledgeable. The service i received from Alan made us nearly impossible to walk away without buying a car. I enjoyed the buying process. Not only Alan has expert level knowledge of the vehicle, answering every question we could possibly have about the car, but also made our buying process lot more easier. Every moment of our interaction with Alan felt like we were talking to an old friend. We are extremely happy with our new purchase and enjoying every bit of driving our new Honda Accord. I would highly recommend or refer our friends and family to the Rusty Wallis dealership, and more specifically Alan Glazer, as we are confident that they would receive the best possible service.

mmmmmmmmmmmmmmmmmmmmmmmmm

Jul 14, 2013

I am very pleased with my purchase. Mitch was very responsive, accommodating and trustworthy. It was a pleasure working with him. Adam did an excellent job of explaining the purchase and warranties and insurance.The price of the car appeared reasonable. I will look for Mitch for my next car purchase.Thank you.This website is horrible! I don't like having to set up an account or reveal everything about me using facebook or google. Why can't I just give my review and submit it!!! If it kicks me out one more time I am just going to give up and email my review to the dealership.

Zfisher

Jul 13, 2013

Ronnie Taylor was polite, staight forward, helpful, not pushy and efficient with our time. He helped obtain the exact car I wanted at a good price.

vseu

Jul 13, 2013

Great dealer and good services and friendly . They take a good care of customers with experience sale men. I would recommend this dealer to friends and other people. Rusty Wallis Honda.

Dutch_jjh

Jul 12, 2013

Peter K. was very honest and there were no surprises. Easiest car buying experience I've ever had. I highly recommend him, ask for him personally!Jeremy H.

mgraska

Jul 11, 2013

My experience working with Tommy Norman was amusing and great. He answered all my questions and then some to make sure I understood the process of purchasing a new vehicle.It went down hill though when we sat down with the business manager. He noticed a discrepancy in the paper work pricing from the finance department. (Just as we were about to sign the deal)Well, I NEEDED a car and purchased it.

Megan H

Jul 10, 2013

Peter Kramberger was my sales associate at Rusty Wallis Honda. Extremely informative about the vehicles I was considering. I'd done my research before arriving to the Dealership, and, of the many I contacted in the Metroplex, Peter was the most straightforward to deal with AND provided the best out-the-door price. Most efficient and easy car buying experience I've ever had. I will definitely go back for our next purchase!

AileenJames

Jul 10, 2013

Mr. Jimmey Jones was so kind and patient. He pushed for my husband and I to get the best deal we could. He was respectful and not too pushy! We will definitely recommend all our family and friends to this location because of this man!

ToddMcAllister

Jul 9, 2013

Excellent all the way around! Bernard Jr. did a great job going through all of the features and options for the Pilot, and honing in on what I wanted. They took care of all my needs quickly and efficiently. I got the car I wanted, with all of the options and add-ons that I wanted. They even got me the color I wanted, even though they didn't have one in stock on their lot.

Weshaden

Jul 7, 2013

Everyone there was really nice and helpful. Bobby was extremely informative and made us feel very comfortable while we were there. I would recommend to anyone looking to buy a car to visit this dealership.

AD1984

Jul 7, 2013

These guys went above and beyond!! They definitely have a customer for life! If you want to be well taken care of to the last detail, this is the dealership to go to.

KLeeCo

Jul 3, 2013

Easiest car buying experience I have ever had. I found my new car on the website and called, I live a few hours away and was very nervous about buying a car this way! I spoke with several people at Rusty Wallice and everyone was very helpful and nice! They were not overly pushy which I really appreciated!

jamesd70

Jul 3, 2013

My daughter was looking for a car. We went on a test drive of a 2013 Honda Civic with Bobby Williams on Thursday. Bobby walked us though the various features of the Civic and Hondas in general. He was friendly and helpful. We then met with Chris, and he walked us through various purchase options. We can back on Friday and purchased the 2013 Civic. Adam was helpful in explaining our various options during the purchase process. Overall, it was a very good experience from start to finish. To top it off, my sister called me Saturday on her way to meet her son at Rusty Wallis. I called Bobby, and he met them as they came in the door. They purchased a 2011 Honda Civic that night from Bobby. I think that Bobby would be the one to contact at Rusty Wallis.

JacksonVarnan

Jul 2, 2013

My sales person was Kenneth Boyd. He was fantastic - knowledgable and very easy going. I always felt he was there to look out for my needs and was very comfortable with the sales process.

pauyguan

Jul 2, 2013

We were relocated to Dallas in June and were looking for a Honda CRV. I came across Rusty Wallis website while googling on the Internet. We compared prices of Rusty Wallis with another dealer and found that the price which Rusty could offer us was more attractive. What made us decide to buy from Rusty was that the price they offered on Internet was the price we were asked to pay. They were very honest. Last but not least, Mr John Hargis of Rusty was very patient in explaining all details to us. We are planning to go back to buy a second car from him.

Mspeas

Jul 1, 2013

I went to Rusty Wallis Honda, where I had bought my last car, to just look and compare.We left the dealership that same evening with a new car. Tommy Norman was enthusiastic and fun to work with, and, after talking to Adam Hamghalam, we were able to get the financing that we wanted.

ltuwilliams

Jun 28, 2013

I was searching for a new car after having had a car wreck that left our 2012 Volkswagon totaled. Purchasing a new vehicle was inevitable, but I was dreading the decision-making process as well as concerned about whether or not I'd even be able to easily buy another one due to what, I thought, was questionable credit. Bobby met me at the door as I drove up to the dealership and, upon finding out exactly what I was looking for in a vehicle, proceeded to introduce me to the Honda Accord. The service I received at the Rusty Wallis Honda dealership made it nearly impossible to walk away without buying the car. Not only did Mr.Williams have expert level knowledge of the vehicle, answering any and every question I could possibly have about the car, but I was also able to make the purchase almost immediately after finding out that I had more than adequate credit to do so. I'm very happy knowing that the vehicle I now drive is the safest car on the road, and I enjoyed the buying process, as every moment of my interaction with Mr.Williams felt like I was talking to an old friend, rather making a major purchase. If given the opportunity, I would definitely refer my friends and family to the Rusty Wallis dealership, and more specifically, Mr.Williams, as I am confident that they would receive the best possible service.

AnitaLu

Jun 27, 2013

We found a used Mazda online for the right price and Bernard was courteous, prompt and thorough with everything concerning the sale. We recommend Bernard and Rusty Wallis Honda. Thank you, Mr. Williams!!!

esmithcpa

Jun 26, 2013

Bobby very knowledgable about the vehicle that we were purchasing. He was friendly, helpful, kind, and patient with us. He worked very hard to get the deal to a level that we were happy with.

RKOJR

Jun 26, 2013

All three people we dealt with, Paul Sisk, an old contact, Tommy Norman and Zafer Raja, were outstanding. We chose this dealer over others because of Paul Sisk. The salesman whom he chose for us, Tommy Norman, was outstanding, and helped us find the car we wanted. Everything was accomplished in a professional manner, to include the closing of the sale.Keith Ogden

DebKirksmith

Jun 24, 2013

Rusty Wallis is not the closest dealership to my home. But I was looking for a specific vehicle. My husband and I shopped online and he made a call to verify the vehicle was in stock and the color I wanted. I have to add that my husband is a tough negotiator and would walk away if he felt that we weren't being treated correctly. He asked general questions about the financing special they were offering because I was unwilling to submit for credit if it was going to be a negotiation game. I also did not want to spend hours working on the purchase. I wanted straight forward pricing for both my trade-in and the purchase and the manager told us on the phone we could work it out. We did.We arrived and they were ready for us. The manager who my husband had spoken to introduced Paul Hahn as the associate who would work with us. He was detailed (without being boring) and thorough with the features of the vehicle. He had a good sense of humor and he was able to answer all of my questions without being "salesy". When it came to pricing my trade-in, Paul did not get ruffled. He started with the attitude of "we will try" and actually acted like he was representing me as the buyer instead of "no way." We dealt directly with his supervisor for our final agreement. I appreciated the process and professionalism shown. This is the third vehicle I have purchased from Rusty Wallace. I will recommend Paul Hahn and Rusty Wallace to friends who are looking for a Honda.

gatoor

Jun 24, 2013

This was a very good experience, dealt with 2 sales people and both were execlecnt very helpfull and great to work with. I highly recomend this Dealership.

drubin

Jun 23, 2013

Sales Associate Eric Lucy was very skillful at adjusting the purchasing experience to meet my paricular needs and desires. He understood that my style is straightforward and simple. To his credit he streamlined a situation that presented a few unexpected choices and complexities. Eric is also knowledgeable, friendly and personable. I thoroughly enjoyed working with Eric and would refer others to him. I will also contact him with any future questions or concerns.

usmanr555

Jun 20, 2013

I will advise anyone who wants the best experience in purchasing a new vehicle to go to Rusty Wallis Honda. I will most DEFINITELY come back for another vehicle, and look forward to working with Mitchell Smartt again!

shans3boys

Jun 19, 2013

Chris Pritchett did an excellent job helping our family find a vehicle that fits our needs, and also fits within our budget. He was very patient, and answered all questions we threw at him. He was helpful in providing additional knowledge about each of the models in which we were inquiring. He was EXTREMELY helpful in discussing options for buying versus leasing. Our purchase experience was incredibly quick - no hassles, easy paperwork - thank you Adam! - and above all, friendly and professional. We love our new Accord, and are enjoying all of the cool features, such as Bluetooth for phone and listening to Pandora. Each time we get in the vehicle, we take a deep breath of that new car smell, and are so happy that we have purchased a Honda!I will most DEFINITELY come back for another vehicle, and look forward to working with Chris again!

EABroussard3

Jun 15, 2013

Mitchell allowed us to work with him via email and then kept his word after we drove from Houston to Dallas to purchase our van. Truly stellar customer service. He sold a van to both me and my sister on the same day. We will recommend Mitchell and Rusty Wallis to friends and family. Car buying was never so easy. Straight forward, honest salesmanship. I just can't say enough good things about our experience at Rusty Wallis.

Trlanc

Jun 14, 2013

Paul Hahn is honest, friendly and trustful. I will advise anyone who wants the best experience in purchasing a new vehicle to go to Rusty Wallace Honda. Bottom line,,, Paul Hahn is the best! Tony Lancaster (Happy Honda owner)

cwilliams1961

Jun 11, 2013

I was very happy with the entire experience of buying a used vehicle this past Saturday. Brad White greeted me as soon as I stepped out of my car. I knew what I wanted to test drive and had done my homework on used vehicles. Brad was very thorough in showing me the Honda Pilot and taking time to show my husband when he met us later that morning. I never felt like he tried to "sell" us anything. Once we made the decision to purchase, he took us to meet the finance person who explained about the extended warranty we could buy, which we did. Once all was complete, Brad met us outside with our new Pilot and helped us unload stuff from the old car we traded into the new. He called Monday to see if everything was OK. All in all, this was the best car buying experience I have ever had!

stupidme6

Jun 4, 2013

Bought a Odyssey EX-L from this vendor. Great experience with Jess Stanley, who is friendly,professional and considerable. No aggressive pushing, and great price as well, and even helped to drive my old car back to my house.

kda91011

Jun 3, 2013

My husband and I visited the dealership to look at the Honda Pilot. We were greeted by Mr. Jim Beeson. We did not feel any pressure from the sales team. We did end up taking home a new Honda Pilot after a very easy car buying process. Mr. Beeson and Z. Raja were very accommodating to our schedule. We appreciate them staying late to finish up the sale. They called us the next day or two and checked on us to see how we were adjusting to the new car. Thanks again, we love it!

madsedan

Jun 3, 2013

Good overall experience, we started way apart on the numbers buy eventually came to terms a few bucks less than what I was willing to pay, but they didn't know that ;)

bossmedic

Jun 3, 2013

My wife and I had emailed Stewart back and forth as we lived in Abilene (160 miles from Dallas.) We didn't want to drive so far and be treated poorly by the sales staff. Stewart Cloer met us at our appointment time. We talked about what we wanted and where we were at on the trade-in. We had a long way to go between what we wanted for the trade-in and what they offered. Eventually though, we were able to come to an agreement on the trade-in value and the sale price of the new Civic. Bryan Mullican, new car sales manager, was very nice and polite. Not rude and pushy like most sales managers are. As we came in late, they did everything they could to come to an agreement quickly. (Probably wanted to go home!) We met with Syed Abidi to discuss finance. He was a very nice person. He answered all of our questions quickly and efficiently. He was very helpful in getting all of the paperwork done as soon as possible. I do not give out 5's---except for today. All three staff members, Stewart, Bryan and Syed were top notch. I would recommend this dealership to anyone that wanted a good new car sales experience. I fully expect that my wife and I will first contact Rusty Wallis Honda when we buy another Honda--and we will.

JoannaGalindo21

Jun 2, 2013

Jeremiah C Torberson did a great job at being friendly and trying to meet my needs and likes of the car. and He also has done great at following up with me after the sale with everything i need as well as Jason in Finance.

Lisaoshea

May 30, 2013

Drove all the way from college station because we got the best price for our trade in and our new odyssey. Jess was easy to work with and worked hard to give us the best deal. Our local dealership missed out on a sale!

CTAOnline

May 30, 2013

I called Rusty Wallis Honda for a price quote and spoke to David Shaffer. He was direct and immediately started working with me on a quote for the car (2013 Accord) that I was looking for. The price was the best I had found (I had called the Honda dealers from Frisco to Austin), and David was very easy to deal with.After checking stock, he said they didn't have the specific car color I wanted, but could quickly get it for me. I agreed, and he had a new car prepped and ready to go for me in two days. He even drove to Frisco to bring me to the dealer! Excellent customer service.I also met with Syed Abidi on financing alternatives, and worked out an excellent package.Overall the dealership was easy to deal with, was direct with pricing, and delivered what they promised. It was a great experience, and I would highly recommend both David, and Rusty Wallis Honda.

dcmoores

May 30, 2013

Thanks to Tommy Norman and the other professionals at Rusty Wallis Honda, the car-buying process is about as easy and stress-free as possible. This is my fourth vehicle I've purchased from Rusty Wallis, and I really have no reason to go anywhere else. Tommy is a great guy who knows the business and makes sure his customers are treated with respect. And he does his best to get you the vehicle you want, with the kind of deal you' re happy with. I've had nothing but good experiences when visiting Rusty Wallis Honda.

mindyandrews01

May 28, 2013

This is my 4th vehicle purchase from Tommy Norman at Rusty Wallis. Each and every experience has been absolutely delightful. Tommy is truly one of a kind in this business. He takes the time to listen to all your concerns without trying to talk over you....as in most of my other car buying experiences at other dealerships. He is very friendly and out going and continues to make you laugh throughout the whole purchasing experience. Tommy has made a customer for life in me and my family.

darlahamilton

May 26, 2013

This is the third vehicle I have purchased at Rusty Wallis Honda in three years! The purchase experience is smooth, and the genuine care for every Client has made me a loyal customer. My past experience with car dealerships was down right annoying: high pressure to purchase whether I was certain I wanted to buy or not, lengthy process of back and forth on price, and waiting forever to get credit approval wasted hours of my time, and made certain I would not return to these other dealerships.My first purchase was a used 2008 Honda Fit that I picked out online at the Rusty Wallis website. The actual time I spent at the dealership was 45 minutes since I was able to do most paperwork online, and faxed over a few documents. A piece of cake! Loved it!The next two purchases took about 2 1/2 hours from arrival to departure in my brand new Honda Civics, a 2012 and a 2013 respectively. Of course, knowing exactly what I wanted in a vehicle assisted in the process. Rusty Wallis Sales and Financing helped to fill in the rest of the satisfying purchasing experiences. I recommend Rusty Wallis dealership for both new and used vehicles. Check it out online and in person. You will be glad that you did.

rikigb

May 25, 2013

I found the overall experience with this dealership outstanding. We had a 2009 Odyssey LX that had reached the end of lease and we needed to make a decision on buying the car, turning it into the leasing company or trading it in on a new lease. I called the dealearship becuase they had been doing all the service on our 2008 Accord and the Odyssey and they were offering an unbelievable deal on a new 2013 Odyssey EXL that was only about $80 more than our LX lease but with no out of pocket expense with the trade of our old 2009 Odyssey. Jim made an appointment with us but when we got to the dealership he was tied up with another customer and turned us over to Kenneth Boyd. Kenneth was wonderful, helpful and there was absolutely np pressure from him. We did 100% of the deal with him and closed that night with the car iof our dreams. We love the car, the deal we got and the overall experience could not have been better. We are huge Disney fans and Kenneth was leaving the next day for Wal Disney World with his wife and grandchildren so we had a lot in common and we were both Vietnam War vets. I highly recommend Rusty to our frieds and associates. I hate buying a new car but this was the best experience we have ever had and would do it again any time.

jh051971

May 24, 2013

I purchased new Honda Accord EX-L V6 by first using their site on the internet and then picking it up a few days later at the dealership. Overall, my experience was excellent. I worked primarily with the internet manager (Jess) who was responsive, communicative and helpful.The car I chose was on the lot, so it was quickly prepped and ready for me a few days later. There's not any particular that I can complain about here. I had traded in a 2012 Toyota Highlander intially for a Honda Accord Sport....then came back a few days later to upgrade the sport to a EXL-V6. The finance process went quickly (about 30 minutes) and finance didn't push the extras if you didn't want to hear about them. Overall...A+. I went back to upgrade to the EX-L V6, so that should say something about the dealership. Thanks guys. - Jeff Hesse, Tyler TX

claudemjudd

May 23, 2013

We arrived late at the dealership to have our daughter look at a few cars before she goes off to Baylor. Brad was totally pressional and helpful in making my daugter feel comfortable with the whole experience of picking out a car. He handled the whole process with ease and kindness. I would reccommend Bradley White to anyone looking for a car!Claude M Judd

Wendy Loiselle

May 23, 2013

Professional;Friendly,Knowledgeable,Tommy was able to work very well with my expectations. He was also able to deliver what he said he could ! Would definitely recommend Rusty and Tommy to my friends and associates! I would be very happy to do business with Tommy again! He even help me get my car home! Thanks again!

Lnguyen1964

May 22, 2013

Great dealer! We will come back and see bobby again when looking for a new car for our daughter. Very nice and polite! See you guys soon!

Scouch12

May 21, 2013

Great experience! Kenneth is wonderful to work with. He is so knowledgable about the product and sells with a "no pressure" attitude. Kenneth is very patient and someone you trust. Would highly recommend him to anyone. Will difinately be a repeat buyer from him!

kbriceno

May 17, 2013

David was great - very professional, very knowledgeable. Took the time to show me all the car had to offer. Wanted to make I was well taken care of. I couldn't have been more pleased with my purchase!

aneighbors

May 16, 2013

I've worked with Kenneth Boyd on buying a new car 3 times now and have truely enjoyed it! He is very helpful and knows what he is talking about. I would highly recommened someone looking for a new car to go to Rusty Wallis just because of Kenneth! :-)

a_shurt28

May 13, 2013

Great job! Wasn't sure what to expect, but Chris exceeded my expectations. I would recommend him to my closest family and friends. Easy car buyin experience.

stephi_girl2107

May 13, 2013

Another great experience at Rusty Wallis! I went in to turn in my lease and look at a new car, but was in pain due to a recent accident. Jess and Syed coordinated everything wonderfully and took great care of me. I had the easiest purchasing experience ever and I'm driving a new Civic that I absolutely LOVE!

murreydp

May 10, 2013

Thank you to Rusty Wallace Honda and John Hargis for helping me to select a car with which I am happy and for being reasonable and informative in the process. The finance office is also to be commended for their service. This was an overall good experience.

Rgalla

May 9, 2013

Great service and was very easy to deal with, a very pleasant experience.Once choose was made business experience was fast and vehicle was ready for drive off in quick fashion.

susanedwards

May 6, 2013

Jim Beeson made the car buying experience the easiest I've ever had (and I'm no spring chicken) - he also spent time going over the vehicle with us so we knew what all it would do and how to use the various functions. This is a first for me! I used to dread buying a car - but that is not the case this time. Overall very pleased with every aspect of Rusty Wallis and Jim Beeson - highly reccomend them!

sanket4101

May 4, 2013

Highly Recommended Rusty Wallis in Dallas Area. Was dealing with some other Dealer in that Area but they are the best on everything. They care about their Customer. Really Impressed. Hope to see you in Next deal. Special Thanks to David Shaffer.

MichelleGreen

May 3, 2013

Brad White, my sales associate, was very helpful and straightforward. I told him what kind of car I was looking for, and he gave me the best options they had, without trying to convince me otherwise or giving me any BS. Getting in to talking to the finance manager took a while because they were busy, but otherwise a great experience. I would definitely recommend Rusty Wallis Honda.

scottmurrey

May 3, 2013

We showed up on Monday night about 15 minutes until close and after one of the salesmen passing us off John was ready to help. Being in sales myself I respected how he treated us even though they were about to go home. About 5 minutes after closing time John brought the car around and asked if we wanted to go for a test drive. John was very flexible with us and allowed me to bring my trade in for an appraisal the next day on my way to work, so that my wife could come back that evening and start the process of nailing down a price and options. I was able to come back Tuesday, once again after the dealership closed, and John had the car ready and all i had to do was sign the papers and get the keys. My family and I have bought cars from Rusty Wallis and will continue to in the future. As long as John Hargis is working there he will receive any business I can send his way, as well as my business.

SUDEEPBASNYAT

May 3, 2013

Great customer service, all were very informative and no pressure. No hassle and very smooth sales experience. Sales process was short and very efficient , my second time buying vehicle here.

Aldean2

May 3, 2013

Good experience! They worked with me prior to coming in, throughout the process, and have followed up afterwards! I feel like I was very well taken care of.

awashington119

May 3, 2013

I enjoyed working with Joseph John and Syed Abidi. Both were very helpful, and did everything they could to make sure I was a satisfied customer. I gave all 5 ratings because both workers were very pleasing, understanding, and took the time to answer any questions I had. I was treated at first priority, and I didn't feel rushed or pressured to drive off of the lot with something I did not want. I would definitely refer Joseph and Syed to family members, co-workers, etc. Thank you for a great experience.

lfritze

May 2, 2013

Everyone was so helpful from the used car lot to the new car lot. Jarret tore himself away from his office to help me because I talked to him earlier in the day about a used car I saw online. Then Steve helped me in the new car lot...the receptionist, the car sales person walking down the hallway, to the office personnel, to the loan officer were all extremely courteous and helpful. Even though I am from out of town I would definitely return to this dealership.

TedZapletal

May 2, 2013

Jim and Amir were very honest and upfront with me about the process. This is the 2nd car that I have bought through them at Rusty Wallis.

SusanLWatson

May 1, 2013

Bobby did a wonderful job selling us this vehicle. I felt like we received great service. Thank you Bobby and the other team members at Rusty Wallis Honda.

MarieRob

Apr 30, 2013

The customer service experience at Rusty Wallis was much better that the other 2 dealerships I had been to that day. This was my first time buying a pre-owned car. I had very specific criteria and these guys were able to deliver. Upon arriving to the lot I was greeted by Kirk Yost, he had the requested car waiting for me to drive. I went on the test drive and knew that was not the one for me. We talked a little more about their inventory within my criteria and found another car for me test drive. Bernard Williams presented the vehicle and took over. When I say took over, I mean that literally. He opened the door for me and the family to get in and he jumped in as well!! I was taken back until I learned that he and Kirk really work together as a team. Upon the completion of the test drive, Bernard continued to share the features of the vehicle and the service at Rusty Wallis. I did not decide right away, but Bernard confidently said I would be back! I thought how arrogant. I did return a day later to pick up a very nice certified pre-owned Honda Accord. It was a deal I couldn't pass up. I wasn't expecting the paperwork process to move as quickly as it did, a bit rushed actually. Be it known that the deal was sealed before I returned on my end. I'm glad to be a new member of the Rusty Wallis family. I heard great things about them, now I get to experience it for myself. Here's to the beginning a beautiful friendship!

BNiccolai

Apr 30, 2013

Joseph John is an amazing salesman. If you are wanting a Honda, go to Rusty Wallis Honda, and find him immediately! He is patient, very friendly, and does all that he can to make your experience a positive one. Joseph and Zaffar worked together to give us an amazing deal on a CR-V. Unfortunately we had hopes for another make and model, and were unable to commit.

gsatterwhite

Apr 30, 2013

Normally, I hate going into a car dealership to purchase a car as I always feel hassled and pressured. My experience at Rusty Wallis with David Shaffer as my sales rep was great. I started shopping on the internet, figured out what I wanted and the price I was willing to pay. Contacted Rusty Wallis and negotiated via email in a very quick manner. I received a very fair price and my experience we quick and painless.I would highly recommend Rusty Wallis and especially David Shaffer to help you with your next Honda purchase.

JennVel

Apr 29, 2013

I came into Rusty Wallis to see if they can save me money with my gas guzzlin Ridgeline which i loved very much. I just didn't like paying for the gas. Ronnie came out to assist me and was very honest and helpful from the beggining. His customer service was spectacular he wasn't pushy....in fact, he didn't seems like a "sales person" at all. I did rate the price as good and not great but that is only because i was upside on the Ridgeline....i know that my new Civic will save me money in the long run. My overall experience was a blessing and i am so grateful Ronnie was the person who came out meet with me and my family.

bdmayo

Apr 27, 2013

My husband had talked to Stewart Cloer a few weeks ago about purchasing a new Honda. Stewart has kept in touch with me since I told him I wouldn't be ready to purchase until the end of April. Sent Stewart an email asking him if they had a particular 2013 Honda Accord, and, if they did, would he have it ready for me to test drive later that day. Went after work, took it for a test drive, and drove it home later that evening. Stewart was very helpful and knowledgeable. Billie Robertson handled the financial part; he, too, was very nice. This is my second new car purchase from Rusty Wallis Honda and I would definitely recommend the dealership and Stewart Cloer for your new car purchase!

Paulaguthrie

Apr 26, 2013

I had a nice experience with the purchase of my 2013 Honda CRV. No pressure, they were willing to work with me and were very courteous through the entire process. This is my second new car purchase at Rusty Wallis Honda and I would recommend the Dealership to anyone. I had a Sales Associate that has been more than awesome!! If you are looking for a vehicle and don't want pressure but great service, then Ronnie Taylor is your man!

Garzamarisol

Apr 25, 2013

I went to look the new honda accord i couldnt resist! I love my new car! Thanks to the honda team they are very friendly!!!

few020146

Apr 23, 2013

Very nice, explained all details so that we could understand.Went over the entire car with us.Price was what we wanted to pay.We were very satisfied,and would definitely come back and recommend this dealership and David Van Tuyl Jr. I also liked the fact that we were not pressured.

KambizKiani

Apr 19, 2013

We just purchased a new 2013 Honda Accord V6 EX-L from Rusty Wallis Honda. This is a second vehicle we are purchasing from this dealer. Chris Pritchett our internet sales Manager, Paul Sisk Internet Director & Zaffar Raja our Business Manager did a great Job and it was smooth sailing from start to finish. I recommend this dealership to anyone who is looking to buy a Honda.

soberotter

Apr 18, 2013

I have purchased 4 cars from Rusty Wallis Honda through recent years and wouldn't go anywhere else! They put the "customer" in "customer service"!! Friendly and honest! And they work with the customer as a team to help them purchase the perfect car. God bless the Rusty Wallis team!

druli

Apr 17, 2013

I had a lot of bad experiences when I dealt with some dealerships in my area. Frankly, I don't want to deal with them anymore, so I asked Rusty Wallis (I live around 20 miles away from this dealership) quote through Edmunds.com. I received a good deal quote from John, and it looked like a (as usual) bait and switch game. After I talked to John, then I realized that it is a real good deal. I visited Rusty Wallis dealership on Saturday morning, and I met with John and Ronnie. I checked the car and got a lot of information from Ronnie. Later, Ronnie asked Paul Sisk to join the discussion, and I ended up with buying a brand new 2013 Odyssey the same day! The process is very easy because both of them are friendly and very professional. Finally, Billy took care of the financial and documentation things and made the transaction smooth.Want to know more good news? John delivered my new Odyssey on Monday and taught me to pair my cellphone with the Odyssey's bluetooth system. Thanks John..... and thanks to Ronnie, Paul Sisk and Billy......I recommend this dealership. Don't forget to contact John Hargis first if you want to buy a car from this dealership.......

bguddeti

Apr 16, 2013

I worked with John Hargis at this delearship and right from the email exchange to give me a quote till the time I purchased 2 vehicles (Odyssey and Civic) John was a pleasure to work with. John was upfront with what he can do and what he cannot, there were no hidden surprises when we reached the dealership. John really took time to explain us different features, answered all our questions and made the overall experience very special.I would recommed Rusty Wallis and specially John if you are in the market for a Honda

cdh091000

Apr 16, 2013

Bryan and Jim went above and beyond to give me the best deal on a new CRV. They were both very friendly, professional and thorough in presenting me with the options that would work best for my needs (owning vs leasing). I left there very pleased with my purchase and the overall experience in working with them both. I will definitely recommend them and Rusty Wallis.

drgardea

Apr 16, 2013

JC was very professional, yet quite nice & very helpful & patient with us. I liked that we did not feel pressured during our visit, except maybe the finance gentleman a little with trying to sell us the extra packages. Once we say no, we don't like to keep having to go back & forth on an issue. But, he also was very professional & very nice. I understand it's his job to try to sell the maintenance package, gapp insurance, etc.Overall, I had a good experience & since we bought the vehicle for our daughter, JC was very patient, nice & accomodating with her when she went to look at the vehicle & test drive it.Thank you very much for a pleasant experience! I will certainly visit this dealership again if I am in need of another Honda.

pcjflanigan

Apr 16, 2013

We purchased a 2013 Odyssey from John Hargis last April 13, 2013. He was extremely busy at that time we dropped in, but still very courteous and expedited the sales process in a friendly professional manner.

rabidatoms

Apr 15, 2013

I have now purchased three vehicles from Rusty Wallace. Two of these were purchased from Jeff Spangler. All experiences were positive.Jeff is easy to work with and went out of his way to ensure that I had no problems.Also of note: have had good experience with the Rusty Wallace service department.Would recommend Jeff Spangler and Rusty Wallace.

GulfShores

Apr 15, 2013

I am financially challenged, and my '97 Chrysler died. They qualified me first, and the first car I was shown was "it!" The whole transaction was expedient. They truly went out of their way to get me a fantastic car at a monthly payment I can live with, and helped with my "trade-in." Having sold Hyundais, I can say they were truly professional with no "games." My sincere gratitude to JC Torberson, Jason (finance) and Jarrett Watson.

SeanForquer

Apr 14, 2013

They met my USAA target price without any issue, and found me a better rate than my pre-approved interest rate. Chris had everything ready for me, and made sure that I didn't spend my entire day at the dealership. Chris and Zaffar really expedited the whole process.

maldaw51

Apr 13, 2013

This is the second vehicle I have purchased from Rusty Wallis Honda. Would not go anywhere else. Kenneth Boyd was a joy to work with. Kenneth made buying a new car very easy. Thank you to the whole Rusty Wallis team.

Sunface88

Apr 12, 2013

Our experience in purchasing a new Honda Accord EXL was very pleasant. Stewart Cloer, our salesman, was very thorough in explaining all the features and advantages of the car. He followed through after the sale in familiarizing us with its operation. Overall, I would grade the experience as A+.

texsrob

Apr 12, 2013

We just purchased a new 2013 Honda CRV EXL from Rusty Wallis Honda, traded in a 2011 CRV EXL, the transaction went very well,no pressure, gimmicks or tricks just honest personal & professional business. Tommy Norman In sales and Adam Hagahalam in finance Made this a stress free and enjoyable experience. I plan to get my next Honda From Rusty Wallis.Jerry Reynolds the Car Pro Guy highly recommends Rusty & Now I can see why.Thanks for the great buying experience.

adugan724

Apr 11, 2013

Another excellent experience with Rusty Wallis. I am on my 3rd Pilot from this crew, and there is a reason I keep going back! Superb!

Mark Flynt

Apr 6, 2013

Mitchell Smartt and Adam Hamghalam made my latest auto purchase an exceptional experience. They were both professional, friendly and helpful throughout the process. This was our 2nd purchase and won't be our last! Great job guys!

TDaniels9

Apr 4, 2013

I had an awesome experience from start to finish. Never pressured or uncomfortable. Went prepaired and it was a very easy process. Quick in, quick out. Thanks Guys! A+ Job!Highly Recommend!

jmwalling

Apr 3, 2013

Tommy Norman made buying a car a pleasure....If you knew me, that statement would make your jaw drop. I'm very hard to please and demand the most out of those that I choose to spend my money with. Tommy delivered as promised on all counts. He quoted a great price and stuck with it without trying to "up-sale me" after I arrived at the dealership. The time it took to complete the paperwork on purchasing our new 2013 Odyssey took less time than it did to have the oil changed in my old Honda while we waited. Great service, great price. I've purchased my last two cars from Rusty Wallis...If Tommy is still there when it is time to trade in my Pilot, it will probably be number 3....Thanks, Tommy and Rusty Wallis!Matt and Lisa Walling

kornfred

Apr 2, 2013

John was an excellent sales representative. He listen to our needs and wants,and did his best to meet these needs. He got us the exact car we where looking for and got us a price we felt was fair. John was well informed about his product, friendly and overall very trust worthy. This is our second car we have bought from John. If Honda made a full size truck i would probably purchase 1 from him. Excellent product and sales person. GO SEE THIS MAN!

photomark

Apr 2, 2013

My overall experience at Rusty Wallis Honda was very pleasant. From the test drive to financing everyone was courteous and professional. Tommy Norman was extremely knowledgeable about the model we ultimately purchased. My wife took a test drive with Tommy and was also impressed with his professional attitude and knowledge of the CR-V. Syed was very thorough and professional with the financing process. I would recommend Rusty Wallis Honda to my friends and associates.

andrewdavidbeaty

Apr 2, 2013

I had a great experience with JC Torberson and Rusty Wallis Honda. I'd highly recommend this dealership and sales staff to all my friends and family.

batebate

Apr 2, 2013

Joseph Nash greeted me promptly upon arrival, sat with my wife and to review our options. He helped us pick the right Odyssey model and color. The test drive went well, he answered our questions and was very patient. His new car sales manager Chris Conroy made us a good offer. However we still had to test-drive a Toyota Sienna for comparison. After test-driving he Sienna we decided to go with the Odyssey. Joseph Nash followed up to answer any questions during the two weeks between test-drive and purchase. Our decision to purchase an Odyssey from Rusty Wallis Honda was due in large part to Josephs outreach and service. Following our decision to purchase, the business manager closed quickly and efficient, without any high-pressure tactics.

chefrachey

Apr 2, 2013

Ronnie was a great help getting the deal I wanted and trying to expedite the process. I love my new car and will continue to do business with Rusty Wallis!

coraly14

Apr 2, 2013

Mr. Boyd is an amazing salesman, he is very attentive and courteous. His caring disposition and attention to detail helped me through the stressful process of purchasing a car right after an accident. Oh, and I LOVE my Honda Fit!

EQHANES

Apr 1, 2013

I was open to test driving several makes and models of vehicles so I emailed several representatives of several car makers. First of all Honda is the most sincere and honest in its pricing. Other makers note epricing but the prices contain discounts for financing through the maker's finance company at a much higher rate. Ronnie was my first contact at Rusty Wallis through internet pricing program. He was honest and although he didn't tell me what I wanted to hear but he was honest and persistent. I decided to test drive at Rusty Wallis because of Ronnie's courteous but continuous pursuit. On Saturday when I came in for a test drive, Eric Lucy assisted me in test driving a Fit and a Civic. Eric knew his vehicles. He told me more than I could remember about both of them! He was patient and listened to my many questions. He wasn't pushy and was very courteous. I was fully intending to go to a Ford dealership to test drive. I was bound and determined, actually! But I enjoyed so much dealing with Eric and I really felt that I would be given a great and fair deal at Rusty Wallis Honda. I was treated fairly and I did get a GREAT deal. This is from a person who has owned at least 10 Fords! Finally, Zaffar was great when working with me on the financing. He explained in detail everything about the extended warranties and other coverage. We worked together to decide the best plan for me. I am more than just a little happy with my purchase at Rusty Wallace. I just hope and pray that the Service Center continues to offer the superb service that is given in the sales department. Way to go guys!

Happydriver19

Mar 31, 2013

John promised me a deal by email, then actually kept exactly what he promised. No surprise add-ins or bait and switch. Treated us with respect.

msnga

Mar 31, 2013

In the nine years we have lived in the Dallas, TX area, my wife and I have purchased 5 vehicles from Rusty Wallis Honda, 2 Civics, 2 Ridgelines, and a Chevrolet Avalanche (last purchase March 26, 2013). This dealership is by far the best one I have ever dealt with. They are honest and very straight froward. Many people say buying a car is a very unpleasant experience. Well, these people have never been to Rusty Wallis Honda. They never high pressure you, they truly work to get you the best deal possible, and are always friendly and accommodating.We we lucky enough to work with Dan Ashton on our last two purchases. All the folks at Rusty Wallis are very good, but Dan is FANTASTIC. He makes you feel as if he is working for you, not the dealership. Dan is very laid back, easy going, and friendly. If I did not live in the Dallas area, I would drive drive from another state to work with Dan next time we buy a vehicle.

jdavila13

Mar 24, 2013

Let me start off by saying I love doing business at Rusty Wallis. Just bought my fourth car there. I was never pressured to buy. Which was a big plus. I have to thank John Hargis for everything. He`s always been honest with me and all he wanted is for me to be happy with the car. Very simple but it works for me. Even when I bought my first car from him. I bought a 2013 Honda Accord, which I love. The car sells itself but the difference is how you get treated at Rusty Wallis. I also have to thank Chris Conroy and Adam Hamghalam. They also treated me very well. Made the financial part very easy and what options would be best for me. I hope Rusty Wallis realizes what great employees he has working for him. I will definitely go back to buy my fifth car. Thanks again.

djlrmt

Mar 23, 2013

Having purchased or leased 7 Hondas in the past, I was ready once again to turn in my leased 2010 CR-V. This time, I was buying and wanted to be sure I got the best price possible. I requested online quotations through Kelley Blue Book and chose 3 local dealers. Internet Salesman, Tommy Norman (Rusty Wallis Honda) was the most prompt and quoted me a drive away price; over the phone and in writing. Two other dealers called with quotes that were higher. Having bought all but one of my Hondas from Jim Alee & Rusty Wallis, I was delighted that they came in with the best price. I decided to take the car for a test drive and viola! I am the proud owner of a new CR-V. Tommy was great; he explained every detail of the transaction and every bell & whistle on the car. He turned me over to Sayed Abidi for the financial portion of the sale and he too was delightful to work with. I highly recommend Rusty Wallis Honda for all your Honda needs.

ladnarkroy

Mar 23, 2013

My wife and I found ourselves in need of a new vehicle, especially with a baby soon on the way. We had never bought or leased a car from a dealership before and we had a pretty low budget. As soon as we arrived we were greeted and shown around in a pressure free environment (which was very important to us). We then met Boris who was to be our guide of our car shopping quest. He was the most kind hearted and caring person, he was helpful, informative, and you could really tell he cared for us and our growing family. To make a long story short we worked very close with Boris and Chris Conroy to get the car really wanted and needed into our low budget. I appreciate them more than they know and I would recommend them to anyone, they are really good people and I say that will total sincerity. Thanks guys for a happy ending to our first car shopping experience.

RustyWallisStinks

Mar 19, 2013

I purchased an 04 Civic in October 2012; it took HOURS of negotiating the price from 10k to 8700, which was still over bluebook used car price. (I got them down to 9400, and couldn't get them any lower, until I told them I was leaving... then suddenly, they could drop the price more). The car was missing the cover to window washer fluid (which they would replace), needed a new key fob (which they would replace), the trunk liner was warped (wouldn't replace) because the trunk seals were damaged (would replace). I drove the car home to discover that both driver and passenger side locks kept sticking with the key (I was still waiting for the key fob), and wouldn't lock or unlock without 15 minutes of struggling. Then the truck latch stopped working. I called them, ended up taking the car in twice to fix everything (I live in Fort Worth -so its a bit of a drive). But everything was finally fixed. When I picked up the car, I was in a hurry, because I had to go to the airport. When I got into my car, I realized that the seatbelt had been unbolted, and had not been rebolted! After they fixed this, I left.I took my car to my mechanic on 12/14 for an oil change, to replace one of my headlight bulbs, and to replace the brake pads. (I've had the car 3 months - shouldn't they have done this before selling to me?) My mechanic called me out to show me that I had oil leaking from my cam shaft. He said that it had been leaking for 'quite some time'. . .I mentioned that the car was purchased in October, and he said it's been leaking 'definitely longer than that.' So, basically my car, which I paid too much $ for, did not have any of the basic work that should have been done before re-selling a car (brakes, making sure locks and trunk worked, cam shaft leaking). They didn't disclose ANY of the problems with the car to me. For the life of me, I can't figure how buying from Rusty Wallis Honda was any better than buying from any of the MANY used car places with cheaper cars 5 minutes away. (The day I bought this car, I was quoted at another dealership on a 05 Honda Civic in better physical condition for less than I paid for this car - I went with Rusty Wallis because I trusted Rusty Wallis' reputation).I have good to excellent credit. I gave them a 3000 down payment. I kinda feel like they saw a woman, buying a car alone, and took advantage of me. I'd like to give Rusty Wallis a chance to change my perception of my experience. For a small amount more, I probably would have been better off buying a brand new car, rather than dealing with all of the problems of this used car, which wasn't serviced correctly before sale, was overpriced, and with issues that weren't disclosed to me at time of sale (brakes, problems with locks and trunk and leaking cam shaft.), and having to drive back and forth to Dallas from Fort Worth to resolve these issues. Update:So, March 17th, I was on my way to dinner, and my brakes failed on the highway! I managed to get the car off the road and parked. Every time I barely touched the gas, the car would surge forward. When I pumped the brakes, sometimes there would be pressure, and brakes would work, sometimes no pressure, and the brake pedal would go all the way down to the floorboard. Furious!!!!! I could have died!So, I had my car towed in - my ex-tended warranty required me to have it towed to Rusty Wallis. They say that they can't find anything wrong and couldn't replicate the issue. I ended up getting into an argument over the phone with Mike Anderson, where he ended up talking over me and basically telling me that it was a 'used car' and 'used cars have problems', and that the price I paid for this POS was not his problem. Today, i finally get a call back, and they're offering 5000k trade in... (I owe 8500) which would leave me in the hole.

xuecheng

Mar 18, 2013

It was my first time to buy a new car. I had no experience to bargain with dealers and didn't want to spend too much time on this. I checked on line to find a best rated Honda dealer and I got Rusty Wallis. I was not very happy the first visit. They asked me to promise to buy one by telling me I would get a good price but not real price. Stewart kept calling me after I left and asked me to visit him again. He helped me to make the decision to buy a good car at affordable price but not a cheap price for a not so good car. He is really helpful. I would recommend him and Rusty Wallis to my friend. Rusty Wallis does not ask a ridiculous price and the salesperson are so willing to help.

hoffcorp

Mar 18, 2013

I can't speak highly enough about the staff at Rusty Wallis Honda. No high-pressure sales, no hype or hustle, just helpful professionals who are there to assist the customer. As someone who has bought cars over many years I can honestly say that this dealership is one of the few who makes it painless and is truly customer-centered! My wife and I are repeat customers at Rusty Wallis Honda and we intend to continue to deal with them for all our future purchases.

Specialk24

Mar 16, 2013

We were going to pick up our Honda Odyssey from the service department (recall service). My wife wanted to look at the Civics because she had seen one on the internet. We stopped and Jimmey helped us look at a couple of them. I really wasn't sure about it. Jimmey spent time with us and helped us move things along. We chose one and purchased it. Jimmey even drove the vehicle to our house since we were now 3 vehicles with only 2 drivers. The only issue I have has nothing to do with the people there. It is the system - banks - loan situation. I hear all the commercials about $259 down and $259 a month and we don't ever get that deal. Credit not great. BUT, to me, that should mean we get lower payments. Instead we pay way more/month over a longer period for a pre-owned car. :(

dianamv

Mar 15, 2013

Our visit to the dealership was completely unplanned. My husband and I had been comparing the 2013 Toyota Avalon and the 2013 Honda Accord for a couple of months. Earlier in the evening we stopped by a Toyota dealership just to look at the vehicle in person. After that my husband said let's just go see what Honda has to offer. When we arrived at the dealership, we were greeted by Robert. He was was great to work with. Usually I dread buying cars; but Robert never pressured us. He answered our questions and showed us the various styles of 2013 Honda Accord. Once we were sold on the Touring edition, Robert made us aware of an even better deal. Robert made the experience pleasant. Working with Amir in financing was so efficient and quick. Basically we arrived about 7p on Tuesday and after 9p we were driving out of the dealership with a 2013 Honda Accord. I would definitely recommend Rusty Wallis as the place to go.

Eevans004

Mar 15, 2013

We were there for a few hours, but they have excellent service and stuck with us all the way down to an amazing deal. We have bought two used Hondas from them and couldn't be happier

AashishSathaye

Mar 13, 2013

I was looking for the Best possible price to buy a Car. Initially Rusty Wallis did not give me the Best Price.Ronnie kept following up with me and offered me deals as they came by.We agreed upon a price and he made sure that I got the car at the said price.Also when at the dealership, Ronnie was able to answer my question about the Car. He was friendly and courteous and also had knowledge about the Car. He walked us through all the features of the Car.Regards,Aashish

jlmorris3827

Mar 12, 2013

My previous experience with Rusty Wallis was very good in 2009, which is why I came back again when it was time to purchase the next car. In the meantime, I also took my CRV there for body work after an accident. So they HAD a loyal long-term customer. Internet shopper beware, whatever quote you get over the phone is totally meaningless. Rusty Wallis will add on a bunch of stuff to the car which will be priced at 5-10 times the retail cost if purchased separately and then try to get you to pay for it when you show up to pick up the car. They will not tell you this when you ask for the quote of course. I told them the only add-on I wanted was window tinting, but the car showed up with an extra $2500 tacked on for a bunch of nonsense that was really worth a fraction of that. For example $299 for wheel locks which you can buy from honda.com for $55. So when I showed up to get the car I was forced to do very thing I was trying to avoid by internet shopping: haggling with the sales guy. So congrats Mitch & Chris on squeezing a few more dollars out of me with your tactics. You won't get the opportunity again.I know Rusty is not the only Honda dealer in town that has started to resort to these tactics to lessen the power that internet shopping gives the consumer. But they should be aware that the internet also gives the consumer the power to make other would be-customers aware of what is going on and so this will catch up to them eventually.

agigley

Mar 10, 2013

I recently purchased an 2010 Acura TL from Rusty Wallis Honda, I have purchased over 10 cars in my lifetime and this was by far the fastest, most pleasant experience that I have ever had!! Jeremiah Torberson, was the salesman that I had the pleasure of working with. He was very knowledgable and friendly. The "No pressure" sales approach is always the right approach with me! He gave me the best price they could offer right from the start. Having done my homework before even looking for a car, I knew he was right.Thanks again, and I am REALLY enjoying my new car!

toniadm

Mar 9, 2013

This is the third car my husband and I have purchased from Rusty Wallace. Each experience has been pleasant. I hate buying cars, but the people at Rusty Wallace make it a painless experience. This is the second Honda Accord I've bought from Bernard Williams. He's awesome and super patient! This is the second Honda that Amir has assisted with the financing. He's great too! This is a great place to buy your car. Three hours later my husband was driving off in a 2010 Honda Accord with a big smile on his face. Thank you Rusty Wallace for another great buying experience.

Canuck_56

Mar 6, 2013

Customer service was outstanding, I came from north of the 49th and it was worth the trip. Thanks Chris for organizing everything, you couldn't have picked better sales staff to take care of me. J C, I can't thank you enough for everything you did to make the car buying experience so enjoyable. There was a lot of extra paperwork and together with Amir it went without a hitch. I'll be back.

sgutzler

Mar 5, 2013

we worked with Paul and he was clear and upfront about the pricing of the CR-V. I am happy with the purchase of my new car.

patriots8

Mar 4, 2013

Chris was very attentive to my requests and went above and beyond to make sure that i received everything i needed to make a buying decision. He provided everything i needed and really listened to what i wanted. He is the primary reason I drove from Paris, Tx to purchase a Pilot from Rusy Wallace. The entire crew that we dealt with were very polite and took great care of us in a very timely manner. My wife and I really enjoyed everyone we dealt with at Rusty Wallace and would recommend them to everyone who is considering purchasing a new vehicle. Thanks Chris and all the crew...we are loving our new Pilot.

sjwilcox

Mar 4, 2013

I loved my experience at Rusty Wallis Used car. It was late and a last minute decision to see if the car I'd seen on-line was still on the lot. Bernard was outside, immediately introduced himself. I was looking for a car with leather and low miles. He not only new the inventory, he went right to the actual ones that had leather. Then I mention the car I'd seen on-line, and he was on top of that too. He actually went to get the key and we went for a long drive, up on the highway. I mentioned how every time I go to a dealer, and had already went on-line found a car I wanted to see, they made me go inside, sit, fill out paperwork, wanting to discuss a trade. Then they would bring the wrong car, wrong color, no leather. I was getting very frustrated.But everyone from Bernard, Jeff to Jason was just great, even when we kept them late ( my husband was napping on the loveseat). Everything was explained, (Jeff was caring) they ran around trying to give me information on the trade in. Even though the trade in was lower than we thought it would be, they explained the rationale. I would send anyone to them. The personal attention to what I needed at that moment, quality customer care, and explanation of the financials by Jason was easy.I plan on bringing the car back to them for window tinting.Thanks for a painless, caring experience!Jolene and Pete Wilcox

alerivera

Mar 1, 2013

Both Syed and Mitchell made this experience (the 6th by the way) a very nice and comfortable, and the really did a LOT in getting me the best deal possible. Y will definitely recommend Rusty Wallis to be the place to get your next new Honda.

HPWJr

Mar 1, 2013

Everything went exactly as promised with a very good deal and quick paperwork to boot. Jim Beeson was knowledgeable and understanding of my needs. I would not hesitate to deal with Rusty Wallace Honda again and will recommend friends in need of a Honda. The new Accord is great. Totally satisfied.

wengerkim

Mar 1, 2013

We live in Allen, TX, which is located 5 minutes away from McDavid Honda. Due to the poor service we have received at McDavid, we continue to buy vehicles at Rusty Wallis, which is 30-40 minutes away from our home. That says A LOT considering we have 5 kids and two full-time jobs. The service we receive at Rusty Wallis is impeccable, they truly demonstrate the definition of excellence in customer service. This is our third vehicle purchase and we will continue to buy at Rusty Wallis! Rusty Wallis representatives value our business and respect our time. Thank you!

joshuawalters

Feb 28, 2013

We just purchased a new civic from rusty Wallis Honda and I must say I was very impressed with the way it worked out. We were originally going to finance at 8% but the banks turned us down. Tommy and the finance manager worked for 2 days with the banks and they got us an amazingly lower rate and a shorter term. I had heard bad feedback from others who had been here before, but I didn't experience any poor service in any way. The employees were very friendly and helpful and courteous. Would definitely recommend anyone to check them out. Thank you Tommy!

koolfellow

Feb 28, 2013

Rusty Wallis Honda strikes again. They competed for my business and won me over. It's a great, no pressure atmosphere. I would continue to recommend them, but they didn't want to switch my stock wheels for the Sport wheels I wanted. (Inside joke). They are really a good dealership.

Eblythe

Feb 28, 2013

I had a great experience with this dealership! I emailed around looking for the best quote and Rusty Wallis came back with the lowest offer around. Everyone was so friendly and the overall process was much smoother than I anticipated. I'm loving my 2013 Honda civic!!

Unhappy Shopper

Feb 26, 2013

This was the worse place of business I have ever been to. I had trouble with this dealership since the day I drove my car off of the lot. Not only was my car not detailed properly, I found a pack of cigarettes in the console, purchase order was incorrect and door trimming was hanging off of the door, but the dealership had ALSO given my plates to another customer of whom they did not belong! Out of all the people who offered me anything for the inconvenience that I had encountered, it was the receptionist! I spoke with the GM who seem as he could care less any of this was happening. I was very displeased with the GM. I spoke with several different managers and they all acted as if there was really nothing that could be done. Now after meeting and speaking with the GM, I can see why some of the other employees act the way they do! Poor Business Practices!

gened61

Feb 26, 2013

Good selection and location is reason we chose this dealership. Our experience with our salesman was great as he was very friendly, professional and most importantly no preasure. His good neighbor personality was extremely helpful during the entire process and it was genuine and not faked like other sales people I have dealt with elsewhere over the years. They had the car we wanted in stock which greatly helped also.I would recomend these guys to anyone and already haveto a few.thanks guys

ginatw

Feb 26, 2013

Jim Beeson at Rusty Wallis made my buying experience quite painless and hassle free. He located the CR-V that I wanted and had it ready for me to pick up when I got to the dealership. My husband and I were in and out in no time. Also, he did a great job showing us how to set up the bluetooth and navigation system.

tienbui

Feb 26, 2013

I inquired the pricing from both internet and by phone. They played tag team to provided me the vehicle I wanted and the price I was asking. Paul, Tom and Ronnie were not pushy but rather helped me.

TarisaiMhangami

Feb 25, 2013

Shopping around for a car is like a nightmare. Rusty Wallis especially John Hargis made this experience so pleasant that I would do it again. He was friendly, helpful and I would recommend anyone who wants to buy a car there.

onicoleo

Feb 24, 2013

This is the first time in 15 years that we have purchased a new vehicle instead of a used one. I did my homework and after a month of research, we had it narrowed down to 2 vehicles. Rusty Wallis was the 4th dealership we visited. Paul Hahn was, by far, the most knowledgable salesperson we had encountered. The ONLY unpleasantry was when Paul Hahn's "boss" came out (another Paul) to inform me about my trade-in. (The papers had already been signed, loan approved and I had taken possession of the new car the day before.) They had agreed to pay $4000 (based on a point scale) of the trade-in. He stated that now that he had actually seen the car it was only worth $3500. (According to KBB LOW trade-in was $5360.) I said I would be happy to bring the new car back, he said he didn't want to make any waves, so he would leave it alone. So ... what was the purpose? To undermine the customer or make them feel bad over $500 when I had just purchased a new car for $29000?

carbuyer1313

Feb 24, 2013

This was the easiest car purchase I ever made. I saw the car I wanted to test drive on their site (Acura TL), drove to the dealership and was greeted by Robert. After a test drive and a great overview of the car by Robert I knew this was the car for me. The price was great with no unnecessary haggling and he had me in the car in no time. I highly reccomend Robert and this dealership!

gnorberg

Feb 24, 2013

After an accident totaled my car, I needed to find a vehicle pretty quickly. Tommy Norman in Internet Sales was great to work with! I didn't feel pressured at all, and got the car I wanted immediately. He had my financing ready to go on my first visit. He was a real pleasure to work with.Business Manager Syed was also great. I could tell both work very hard to meet customer expectations.I have owned many Hondas and I love the way they take care of the customer. All in all, it was an easy, fun experience. And I love my new Honda!

abinford

Feb 22, 2013

My experience with Rusty Wallis Honda and with Stewart Cloer was very satisfactory from start to finish. I feel purchasing a new car is always something of an ordeal, but this experience was realtively pain free. Stewart greeted me with graciousness and immediately began the discussion of how to best meet my needs in terminating my present lease and getting a new car. I chose the new Honda Accord and am very pleased with my decision. Stewart facilitated every part of the transaction and was very careful about respecting my thoughts and opininions as well as the time we were spending together. He really worked efficiently, meeting my needs but not wasting an excessive amount of time. Since my purchase, he has followed up to check on things and responded to a couple of email questions quickly and thoroughly. This is actually the fourth car my family has purchased from Rusty Wallis and we will continue to do business with them and recommend the dealership.

lisaa84

Feb 19, 2013

This was my first time buying a car and I have heard stories of car sales men/women being very rude and mean and unwilling to work with someone. I thank God that Tommy and Soraya were the ones who were able to help me bc they are far from the average sales person. Tommy has a wonderful personality and spirit he was willing to work with me on price and didn't stop until he did everything in his power to get me the best deal. Soreya was the female sales person who was working with me also who brought me at ease because i didn't feel so male dominated lol! they both worked together to give me an experience i will never forget. I highly recommend this dealership everyone was great. Thanks for a great experience and i will definitely bring car buyers to this place!

Tcrouse

Feb 18, 2013

Jim Beeson was great to work with. I spoke with him and told him exactly what I wanted, and he was able to take care of it without any surprises. I would recommend him to family and friends.

moy111379

Feb 17, 2013

I bought my Honda and was in quick. I told them what I wanted and they made it happened. I would return or recommend this location to others looking to buy a new car.

Shonjose1

Feb 14, 2013

Simply the best. We have purchased 5 cars from Rusty Wallis. Geiny was new, but the way Dan treated her let us know RW is a great place. He helped her and us. Thanks Dan. We will be back.

ramos1101

Feb 12, 2013

I had been shoping around and I couldn't commit to anything and was very disapointed. Until I stoped at Rusty Wallis Honda in Garland Tx. I was so wowed with the service and help i recived! JC Torberson was absalutly great! I had no doubts about buying my car from there! All my questions and doubts were put to rest! I would recomend every one who wants to buy an old or used car from there to go! I promise you will have a great experiance at Rusty Wallis Honda! Make suer to ask for JC Torberson.He will get you a great deal and you'll leave happy from there! Im suer anyone will help the same way! Rusty Wallis Honda is the place to go!!!!!!!!!!!!!!!!!!!!!!!

kellyjeasley

Feb 11, 2013

Entire staff were thoughtful and helpful. Kelli added an element of customer service that is missing from prior experiences. Her willingness to go through all the details about my new car was very thorough. Her friendly attitude and sincere desire to help was highly appreciated. I value the communication...always knew what page we were on! She made my normal intense distaste for buying a new car a great overall experience.

kimzimm

Feb 9, 2013

My husband and I worked with Geiny Lopez and Kenneth Boyd on our recent purchase. They were both very courteous and knowledgebable about the vehicle we wanted.

gammababa

Feb 9, 2013

I cannot stress too much how much this group of people made my experience worthwhile. Everyone went out of their way to see that I had everything I needed. Especially, Boris. He absolutely bent over backwards to see that my needs were met. He made me feel like I was part of his family and there was nothing he wouldn't do to help me. Kudos to this whole group of people. They are the very best. Not only were they attentive they seemed eager to address all of my needs. This is a feel-good group of guys for sure. I will not hesitate to recommend this dealership to anyone I meet.Barbara McCune

shannongandrews

Feb 8, 2013

My experience with Rusty Wallis could not have been better. From the beginning with sales, to the manager, to fincance- it went so smooth and stress-free...talk about hassle free! I knew I had finally come to the right place. There was no doubt that I wanted to continue service with this Honda family who gave me the trust and confidence in making this big decision. Great job! - to Bobby, Chris, and Billy in being so personable and honest in all they do. You play a big part in keeping this dealership successful. Thanks for making it the best experience. I congratulate you in your endeavors of excellence. Looks like I made a change...I am a Honda girl now! Shannon

coryrile

Feb 3, 2013

This is the second vehicle we bought from Rusty Wallis Honda. Dealing with Boris & Chris is such a different experience than any other car buying experience.After two great experiences we will be back to Rusty Wallis for our next car.

sdasari125

Feb 2, 2013

It was very smooth and quick deal. They listen and gave what we want. Working experience with Stewart Cloer was very pleasant, I recommend them.

charper710

Jan 30, 2013

Paul was a great guy to do business with. He responded to every question I threw at him. I would highly recommend anyone going to Rusty Wallace Honda to deal with him. This was my 4th Honda to buy from Rusty Wallace Honda.

MaryThomasClay

Jan 29, 2013

John was very knowledgable on the Honda Pilot. We really are please with our new car. Thanks to John we left very happy with our experience with buying a new car!

kcisneros

Jan 27, 2013

This is my first car. I was nervous about the whole process but as soon we arrived at the dealership Bernard was there to greet us..very friendly and seemed happy to show us around ..he helped me find my dream car . He was very patient.

terri.whitaker.509

Jan 24, 2013

Great experience! Everyone we worked with was very friendly helpful and professional. This is my third car I have purchased from rusty wallis Very happy. Overall with my purchase

Bill Muros

Jan 24, 2013

This is the third car we have purchased from Rusty Wallis. The buying experience has always been great, however the process of purchasing our 2013 Accord was the best we've ever had. Kelli was very professional in all of our dealings. She demoed the car in a very thorough way and was willing to let us drive the car for as much time as we thought was necessary. She was great at answering questions, and she had very good product knowledge.We had to wait for the car to arrive at the dealership, and she was very good about keeping us informed as to when it would show up. She even came in on her day off to deliver the car to us.When we came to pick up the car it was absolutely pristine.Great job Kelli and great job to Rusty Wallis Honda.

gabster12

Jan 24, 2013

Yes I already knew what I wanted. He was very helpful and made the experience a good one. This will be out second Honda.Very pleased

BubbaLove

Jan 23, 2013

This is my 3rd vehicle purchase from Rusty Wallis Honda. Tommy has such a great attitude and was very friendly and informative. Everyone at Rusty Wallis that I came in contact with seemed just as excited for me as I was with my new purchase. Rusty Wallis Honda and Tommy Norman has a customer for life. Thanks all!

alan4him

Jan 22, 2013

My wife and I came in to turn in our leased CRV. Kelli worked with us find a 2013 Civic which meets our needs perfectly. She was very helpful and treated us as friends rather than just another customer.

brendamyheaet

Jan 22, 2013

I brought the Honda Civic Si. I love my new Car. John was very helpful in showing me the features of this car. All the the people I had dealings with were so polite and helpful. I would buy another car from Rusty Wallis any time!. Thanks John for the wonderful car buying experience.

nickyann.pujols

Jan 22, 2013

Stewart, was very friendly and helpful answered all my questions, helped me to get the best price. I highly recommend him when you want to buy a car.

Ann B Patterson

Jan 19, 2013

I took he word of my friend Robbie Courschne who has bought 4 new Hondas from Rust Wallis that all would be great & I agree. Friendly guys who worked with me to make it possible to get the new car.

hongse

Jan 19, 2013

This is a great place to buy a vehicle. Both Zaffar Raja and Syed Abidi offered very professional and friendly service. Other staffs at Service Dept., Brian, Chris, and Steve were also very helpful.

kevinabides

Jan 18, 2013

We purchased a 2012 Civic from Ronnie a month ago. The experience was absolutely wonderful. I started all my communication with Ronnie by email and he was responsive, honest, and up front. He gave me the best deal in town right up front. I talked to almost every dealer in DFW and even visited a couple. They could not beat the price or the friendliness. Some of them tried to make me believe they were beating Ronnie, but they were playing typical dealer games. The experience with Ronnie at Rusty Wallis was top notch and much better than the other dealers we visited. He was patient with us, made sure we were taken care of, made sure I had an ice cold coke, made sure that my very picky wife had her pick of the lot and that all her needs were met. In short, he went waaaaayy out of his way to make sure we were taken care of. Chris was also great to work with. He was kind, honest, intelligent, and good with customers. I would recommend Ronnie and Chris to any of my family and friends. We are very happy with the car, the price, the experience, and the people we dealt with.

ch134518

Jan 15, 2013

Initially I visited 5 different dealers (not all Honda) looking for the right car. After looking at various vehicles and dealers, I felt the best vehicle and dealer was Rusty Wallis Honda. They treated me far better than the other 4 (2 Ford, 1 Toyota,and Carmax). They had a better selection of the model I wanted. Finally, their offer was fair. Thanks Ron, Billy, and Kelli.

cpryer54

Jan 15, 2013

My car buying experience was wonderful at Rusty Wallis. Bob Jones was thorough, honest, knowledgeable and fun to work with. I would recommend this dealership to my family and friends.

Illusion513

Jan 13, 2013

The best new car purchase of my life. I hesitate to buy new cars because I so despise the "process" of the purchase. But this was different. No hassle at all. No hard sell. Just assistance to facilitate the purchase. The whole process from the initial contact to signing the papers was flawless. Awesome buying experience. In fact, I suspect I will be talking about the purchase as much a I will be talking about my new car!

prvate

Jan 13, 2013

While my salesman, Ronnie Taylor, was hands down the best car salesman I have EVER worked with, my experience with the finance department off set all the positive things I could say about Ronnie. Ronnie was professional, patient, really understood my needs/wants, and was very attentive without being overbearing. I could not have asked for a better experience, or a better salesman than Ronnie. I do not recommend this dealership solely based on my experience with the finance department. However, if Ronnie left this dealership, and went to another, I would follow him for future purchases. Yes, he's that good.

trey.mcfarlin.54

Jan 11, 2013

My experience at Rusty Wallis Honda was amazing. As soon as my brother and I walked in the door we were immediately greeted and taken care of. As soon as I told them what type of vehicle I was looking for they grabbed several sets of keys and, after only test driving two of them, I had a car picked out. I would recommend this place to anyone.

Xuchaofeng

Jan 9, 2013

John is an honest and great sale manager. I had a great car buying experience in Rusty Wallis for my new 2013 Accord. Highly recommended!

oldswede5

Jan 9, 2013

Were this review only of John Hargis, the numeration would be a 5. From the first contact via internet to personal and telephone meetings to the final review of various operations of the Accord, so my wife would feel comfortable on her first time behind its wheel, John was professional, helpful, friendly and knowledgeable about the vehicle we wished to buy.However, when it came to the finance end, we felt like we walked into a dark hole. While Chris & Syed were friendly and pleasant enough, the use of a formula into which they could only plug in certain figures was confusing. Had we reviewed each line before completing the sale, we would have felt better about the process. Example- We thought we were buying the depreciation and amortized amounts(sales tax & license). Then on the final billing is the item rent charge(explained as amount charged in addition to the depreciation and any amortized amounts) This item was not talked about in our meeting, and appears to be either additional dealer profit or an error in computation since it was so high. Had I read the printout more closely, I would have questioned the number. Next time I walk into a dealer,I will be better prepared to understand the jargon they use.

akmclain

Jan 9, 2013

This is the second Honda Accord I've bought from Rusty Wallis, and I've dealt with Kenneth Boyd on both purchases. He is extremely friendly, very knowledgeable about the various options and car models. When it comes to test driving different models, he couldn't be more patient, and truly wants the buyer to be happy with their purchase. Everyone at the dealership is very friendly and helpful, and I absolutely love my Accord. Kenneth always makes me feel very comfortable, and I will always look for his smiling face when it comes time to make another Honda purchase!

robyng78

Jan 7, 2013

Stewart and Syed were amazing. They really took the time to make me feel comfortable with my purchase and give me a great deal. I really appreciated their patience.

scurrycr

Jan 4, 2013

I had a very good experience. John Hargis worked with me to get the make andcolor that I wanted. He was very friendly and answered and continues to answerall my questions. He was excellent in every way. I love the Honda Accord EX-L. It drives so well. I was surprised that I was able to drive the car out of the lot the same day. I thought the price was very fair and reasonable. I have had my car serviced at Rusty Wallis for 7 years and this is the second carI have purchased there. I would definitely recommend Rusty Wallis to others.

alcwolfpack

Jan 3, 2013

Great experience and I will purchase my next vehicle from them. All I had to do was make the first call and they took care of everything.

EloisaBenitez

Jan 3, 2013

Best Experience Ever for the 2nd time.My family and friends recommended this dealer highly and for the 2nd time I understand why. Customer service was GREAT - sales person the best - Honda really knows how to treat its customers especially the ones that return.If you are thinking of maybe buying a car go to HONDA

andyu99

Jan 1, 2013

Stewart was very helpful with the car buying experience and Adam was very nice in the finance office. I even went back a day later to speak to Adam some more and he dove even further into the warranties we had purchased.

dlsbeancounter

Jan 1, 2013

Zee and Adam are great to work with. They make buying a new car so easy. The whole dealership has a friendly atmosphere. Plus they had a large inventory to choose from.

zitarodriguez27

Jan 1, 2013

The sales man were really nice, they work along with you so you can be happy with what you bought. The dealership itself was nice and clean, it was a great experience!

robinphillips

Jan 1, 2013

I can't say enough good things about my experience with Rusty Wallis Honda. Jim Beeson and Bryan Mullican went out of their way to help me get into a new Honda Accord as my situation had some unique issues that required detailed attention. Along with Jim and Bryan, I met Rusty Wallis as well. Rusty is a great guy and a gentleman, and his employees reflect his personality. I can promise you will be treated fairly in your transaction, and I would definitely recommend this dealership to anyone who is in the market for a new Honda of any kind.

rambinb

Dec 31, 2012

Kenneth was an outstanding salesperson. He has an excellent knowledge of his inventory, and is able to explain things in detail without seeming pedantic. He is friendly, polite, and has a delightful, easygoing personality. All of the people that I dealt with at Rusty Wallis were very helpful and accommodating. It was a pleasure to work with Kenneth and his staff, and I will definitely recommend Rusty Wallis and Kenneth to anyone looking for a great car-sales experience.

crown3oxo

Dec 31, 2012

Joseph John was great to work with! I would highly recommend him to anyone considering a new car purchase. He was very knowledgeable about the car I was considering, and when he didn't know the answer, he would say so and then go find the answer for me.

lawrencemartin

Dec 30, 2012

The service was great and a fair price was reached within a short period of time. I recommended the dealership and my neighbor purchased a new Honda from Paul the next day.

Patriciawaddle

Dec 26, 2012

I live in Texarkana, TX and had gone to Dallas, TX for a Doctor's appointment. My husband asked if I wanted to look at a new Honda Accord. My Honda Pilot is a 2007 and I said sure. We saw the Honda sign off 635 and took the exit. Stewart Cloer was the first person to greet us. We told him we were just looking. He asked what we had in mind and we told him the Honda Accord. He brought up a silver color Accord and I loved it. We took a test drive and Stewart explained all about the new assessories it had. Stewart brought over the Salaes Manager Bryan Mullican and together we agreed on a trade, the trade was fair and needless to say we bought the 13 Honda Accord. Syed Abidi the Business Manager helped us through the paper work explaining all the details. I think all three men did a great job and I would recommend this dealership to my friends.

Walterh52

Dec 26, 2012

Manny was great, it was cold that day and Manny was the only one that came outside to help me. Manny's the best!!! I've told my friends about Manny for a new Honda.

Gknigro

Dec 24, 2012

Sales man was very polite and the financial man was also very good. The entire staff was pleasant and helpful. No complaints at all. Thank you.

jennyb0822

Dec 23, 2012

We are very happy with our new Odyssey and the Civic we already owned! Of the cars we have owned, the Hondas have been our favorites.

JamesS007

Dec 20, 2012

Dropped my car off for service. It was making an abnormal noise from the clutch. They did not fix the problem and in fact there was an additional new noise that they totally blew off.When I picked up the car it was dirty on the interior and exterior, it smelled of grease, and the carpet was stained. There was a 3/4 tank of gas when I dropped it off and when I picked it up it was down to 1/4 of gas with almost 100 miles added to it.Hope they enjoyed joy riding in my car instead of fixing it.Thanks for leaving it worse than when I dropped it off.You guys suck.

sjl2012

Dec 18, 2012

I am so happy that I went to Rusty Wallis Honda on 12/15/2012 to purchase my car. I had an appointment with John Hargis. Mr. Hargis was an excellent help in me leaving the lot in y new car that day. From the time I arrived at Rusty, I already knew which car I wanted, there was no exception or other cars in my. Mr. Hargis did a walk through on the vehicle I wanted with me and he knew everything about the vehichle, VW CC Luxury Sedan. From him educating me on the car, I was sold even more. John was friendly and made me feel comfortable about making my purchasewith Rusty. He is the best Sales guy I have ever worked with when purchasing a vehicle. Thank you so much John Hargis and Rusty Wallis Honda for your eceptional customer service!

thebridgeman

Dec 18, 2012

Extremely helpful and friendly. Very good deal right off the bat for quick negotiation. Bought a new car and was in and out in under two hours including financing and test drive.

cklihr

Dec 17, 2012

The experience was prompt, professional, and helpful. A couple of followup problems were fixed immediately. Friendly and courteous was my experience. I was given only one key for the used car that I purchased, and another was made for me the following day.

dntp

Dec 16, 2012

Paul Hahn was by far the best sales person I have ever dealt with. I will only go to him for all of my car needs .

thomasclose

Dec 16, 2012

David listened to my basic needs in a car and exceeded them by suggesting options I hadn't considered. He was very personable and made me feel welcome to ask questions. He also was very relatable by sharing his own family stories. I appreciated how down to earth and realistic he was during my time purchasing my new Civic. David was very respectful of my wishes and budget too.

Vincent M.

Dec 14, 2012

He was very freindly. I felt was was very honest with us from the start. He was up front on what he cam do and not do on sale of the car we bought

bebetter1986

Dec 11, 2012

Paul Sisk is a great car sale representative to work with: he has the knowedge, the skill and the willingness to help the customer to make the car purchase experience easy and worry free. I would recomend Paul to any potential car purchaser.

Linda Zalesky

Dec 10, 2012

Jim was very nice and helpful. He answered all our questions about the accord and the crv. We ended up purchasing the crv from Jim. We really enjoyed talking to Jim , because he wasn't pushey and had a great personality.

wernerdriver

Dec 7, 2012

was a great experience took great care to get me a great interest rate and into the vehicle I wanted,everyone was just as friendly as if you were part of the family,so we are looking on buying another as soon as can get a new deal put together on our other vehicle,and just love the Odyessey touring elite

icufoundme

Dec 4, 2012

I bought my used car through internet sales and had a great experience.Rusty Wallis was one of 3 dealerships with the car I wanted. I chose this car because Chris answered all my questions thoroughly, promptly, and with courtesy. Jason on the finance crew offered me a better deal than the banks, and went the extra mile filing the out-of-state papers with my local DMV. At the dealership, everyone was helpful and friendly. The car was everything I expected and I'm still loving it.

ahutchis99

Dec 3, 2012

Visited Rusty Wallis Honda on 12/1 to check out the 2013 Accord Coupe V6. I was very impressed with the amount of vehicles in stock, the exact model and color I was interested in was available. Joseph was very friendly and helpful in showing off the features and letting me test drive the car. The negotiations and paperwork were very efficient, and I was on the road in my new car within a matter of hours.

rodneyorr

Dec 3, 2012

Ronnie Taylor was very helpful in getting us the car and the deal we were interested in. As a professor it was good to know that he is interested in further study. I'm going to bring my friends by to meet him and talk with him about a Honda.

tealkd

Dec 3, 2012

Great experience! Thanks for all your help! It was the car I have always wanted. Thanks for having the 0.9 interest rate making it possible for us to buy!

PierreEA

Dec 1, 2012

Very friendly and knowledgable!Will recommend it to all my friends and customers!Compared to other honda dealers in the area, you guys are 5 stars!

Wkeltch

Dec 1, 2012

Joseph was very friendly and not pushy at all. He wa honest about various aspects of the vehicle that he personally did and did not like which made the experience more realistic and engaging. We didn't feel like some one was trying to manipulate us into a purchase. However, even though we were not planning to buy a new Honda Accord that day, that's exactly what we did! Between the fret prices, honest attitudes, and wonderful finance rates we just couldn't say no.

Mark.Christopher

Nov 30, 2012

Melissa kept me informed of used Elements as they came in as trades. I appreciate her not forgetting me.Kelli was very good with the sales and negotiations.I think both of these ladies will do well to keep Rusty Wallis Honda a top rated dealer.

salimmayang

Nov 30, 2012

This is what I told all my friends about Paul.He is very patient to explain about the car I was buying. He is very details oriented. The most important thing is that he listens what you say. He is very pleasant and friendly. I asked him a ride home and he didn't hesitate at all I would come to him if I buy my next car. He is an asset in his company.

jjobson

Nov 26, 2012

Ronnie Taylor is TOP notch. From the moment I emailed for a quote to the moment I walked out the door, Ronnie Taylor made my experience with Rusty Wallis POSITIVE. Ronnie was honest, dedicated, and attentive to my needs. He worked at my pace and didn't push me to make decisions I wasn't ready to make. I recommend Ronnie Taylor and Rusty Wallis Honda without hesitation.

johnny.mathis

Nov 25, 2012

Worked with Meghan Mullican she did everything possible to make my wife comfortable with finally letting go of her 2001 Odyssey and putting her in a new Honda civic. Thanks for all of your help Meghan.

DestinyMotorcoach

Nov 24, 2012

Ronnie provided a great "out the door price" for a 2013 Honda Accord Sport. I worked the deal with Paul since Ronnie was out of the office the day I made the purchase, and he made sure the process went extremely well. To be honest, I have visited the dealership before, but the individuals I met were not as friendly. The experience with purchasing a 2013 Honda Accord Sport has convinced me to return to the dealership in the future. Thanks Paul and Ronnie. I'll see you guys next time around!

brookfam3

Nov 23, 2012

Finally an honest deal without all the games.I bought a new 2012 Honda Civic LX coupe and paid $17,581.55 out the door. I was a cash buyer and paid with a personal check. Considering how negative our experience was with Toyota of Richardson and other dealers over the years my wife and I had a severe distrust of the entire industry. John Hargis changed all that. I spent months researching all of the games dealers play, preparing myself for what I thought would be more of the same. However I was pleasantly surprised when the deal closed without any game of any kind. This is truly a refreshing change than what we're used to. We came in at 10:00AM on Friday 11-23-12 and closed the transaction easily. We were out about an hour later. John was very knowledgable about the Civic as well, showing me every feature and even programmed all my favorite radio stations before we left.Even working with Adam in the finance department was a pleasant experience. He was not pushy or 'sales-ey' at all, explaining what additional options we had available to us and the discounts available should we choose to purchase them.Thank you Rusty Wallis for taking many shades of gray away from the whole car buying experience. It is good to see that there is some honesty left in this world.

SDKelsall

Nov 20, 2012

I have been a long time Honda owner and was iching to trade in my '07 Accord Coupe for the brand new '13 coupe. I met with Kenneth Boyd back in Sept when I heard the 13's had arrived only to find out that the coupes where not yet available. Kenneth however took the time to show me all of the great features now available in the Accord and almost had me sold on the sedan.Kenneth called me as soon as the first Accord coupes arrived in late Oct and I went to check them out, when I arrived all they had available was the four cylinder model and I wanted the six. So again I waited for Kenneth's call. Now mid Nov I get the call from Kenneth come on in we have the Six Cylinder model. I arrived Friday after work found the one I wanted and started to work with Kenneth on our deal. I became too tired to continue and told Kenneth I'd be back in the morning and with out any hesitation or attemp to keep me there till he made the sale he let me go. Major points!When I arrived Saturday Kenneth was with an other customer but still made the time to make me feel welcomed and comfortable, when his deal with the other customer began to take longer he transfered me to Jason Powell to work out the details of my purchase. I got the deal I wanted thanks to Bryan Mullican and I am now a very happy customer of Rusty Wallace Honda.

Ligia17

Nov 19, 2012

This is my first time purchasing from Rusty Wallis, my second Honda. Everyone was very nice. I wasn't pleased with my trade in amount on my car however a good effort was made to give me a good deal otherwise.

carjhoward

Nov 18, 2012

I was greeted with the utmost courtesy as soon as I entered the dealership. Jason Powell treated me the way he would have treated his mother! He and Chris Irwin worked on a deal and financing for me and never pressured me to sign on the dotted line at any time.It was a very pleasant experience. Also, Adam Hamghalam never rushed through the financing and closing process at all. He made it seem like a pleasure to sign my life away! I was a return customer, and will continue to see Rusty Wallis Honda in the future when buying my next car.

Binnichan

Nov 17, 2012

As soon as my family and I walked into the dealership we were treated with upmost respect. Our dealer was very efficient, patient, and friendly. We were happy to know that the sales Consultant,manager and dealer worked together to find a price within our budget. I am very impressed with my new car and recommend others to Rusty Wallis Honda.

jujulep

Nov 17, 2012

What a great group of people to work with! I was looking to purchase either an "old" 2012 or new 2013 CRV and I'm very happy I landed at Rusty Wallis. I had a good idea of what I wanted and Paul was very helpful in aiding me with my decision. He literally parked an older model beside the new one so that I would be able to compare cargo space and styling, which was very important to me. Very knowledgeable about the vehicle, helpful with suggestions and an all round pleasure to work with. As a single woman buyer, I was particularly pleased to not have felt rushed or pressured - they truly wanted to see me in "my" car, the one that fit me at the price I was willing to pay. I'd definitely recommend RW Honda and these fine gentleman to anyone looking to purchase a vehicle. Many thanks to you all!

jaydeblank

Nov 16, 2012

JC Torberson .. was the #1 reason why I wanted to rate this dealer and my experience.What a pleasant experience I had with him. Could not have been any more accomodating, patient, and informative.He helped me backwards and forwards thru every step of the process and made sure that I left with the confidence that I got a good deal, and had an overall experience that lived up to my expectations.It was great to hear from him (and other Wallis employees) how happy they were there -and that their company's culture and beliefs are what excites them to return to work everyday.

Rolando Huezo

Nov 15, 2012

I had a very good experience at Rusty Wallis Honda, especially with our sales person Alejandro Margalli. I didn't expect much going into Rusty Wallis Honda, especially after my past experiences with other dealerships. From the beginning Mr. Margalli made our car buying experience less nerve racking. He was very well knowledge of the car we wanted to test drive. Once we decided which car we wanted to purchase, the next process was also less nerve racking. Mr. Mike Anderson, was calm,cool and collective and showed the professionalism that comes with working at Rusty Wallis Honda. The last process and I believe the most important in my opinion is the Finance department, Mr.Amir Hamghalam, was also a true professional. I will definitely purchase a car at Rusty Wallis Honda again and refer as many customers as I can get my hands on. Once again I thank Alejandro Margalli, Mike Anderson and Amir Hamghalem for their professionalism at Rusty Wallis Honda.

beverlyoas

Nov 14, 2012

Rusty Wallis Honda is a very friendly, helpful, professional place to do business. From the sales person, to the manager, to the financing department, everyone was so very warm and cheery! The whole atmosphere on the sales floor was relaxed. Stewart Cloer was my sales person and was so friendly and helpful from the first (Friday) night I walked into the dealership. He introduced himself and ASKED me what I had in mind. He listened to what I was looking for. He did not pressure me and he said he was sure he had a car that would "make me happy". He went out and drove up with a new Honda Accord. I could not believe he had just what I had described to him! After looking over the car and discussing numbers, I said I would not be buying that night - that I needed to compare with some other cars just to satisfy my mind and to make sure I was doing what would "make me happy". However, I did say I would probably be back tomorrow (Saturday) night to purchase. Stewart was able to hold the car back and hold the price we discussed. The trust he had in me meant alot. I did go back on Saturday to buy that NEW beautiful shiney black Honda Accord!! I stopped back to talk with Stewart on Monday night. Again, he greeted me warmly. I had a couple of questions about the features on the car and he, also, helped me set some of the programs. I have driven my car now for 4 days and am feeling more comfortable with it all the time. It runs very smooth, is easy to handle, and is very pretty! I hope I can have MANY years of enjoyment with my NEW car, which, of course, will "make me happy".This is the first Honda I have ever owned. However, my husband, my two sons and their in-laws are ALL happy Honda owners! I traded in my precious Thunderbird, and as silly as it sounds, asked Stewart to be sure it gets a good home! I really took good care of it for 15 years and was quite attached to it. Now, with my NEW car, I will again take really good care of it, treat it special, and always park it in covered lots to "make me happy"!Thank you RUSTY WALLIS HONDA for all your assistance with this BIG purchase. And a special "Thank you" to Stewart Cloer. Again, your professional, caring knowledge made the sale. You have great customer service! A good job well done to "make me happy"!!Beverly Jean Oas

IrwinSegal

Nov 12, 2012

I have purchased cars at Rusty Wallis before and had good experience and excellent experience with the Service department. Working with John Williams to purchase my new car was a pleasure. He listened to my needs and was quick to give me a fair price and the car that I wanted. I would not hesitate to refer friends and family to John.

jorgelesp2003

Nov 7, 2012

I wanted to take the time to give big THANKS to Stewart Cloer and Adam Hamghalam at Rusty Wallis Honda. Stewart is a great, friendly, honest and professional sales man, he really worked with me, gave me different options and took the time to explain the different features from all the models I reviewed thruough the process. It was a great experience working with a sales person that actually has the knowledge of all feature on all the products he as a company is offering, thanks alot I did learned many things that day. I have had many automobile purchases before but this has to be the more relaxed, easy and overall great experience. Also wanted to thank Adam Hamghalam for his help on getting this deal closed, I really appreciate the time you took to go over the final step and the additional coverages us as buyers never think about during this time, thank you for your professionalism. Overall: I will definitely will recommend Stewart and Adam at Rusty Wallis Honda for a Great Car Buying Experience.

kd20122012

Nov 7, 2012

I went to this dealership for the new car. The Sales person was good. He was helping us the Sales Team was no good. Without running my loan to Honda Financial Services, they said our loan denied. They cheated us by offered the high percentage loan. I have applied the same day at Honda Financial Services after 4 hr. My loan was approved at 8K more that what I need to buy car.Can you believe the dealership employee can make a racial statement about your race. I will never prefer to this dealership again.THE HEIGHT: After all of this, Customer service manager will contacted us and promised us to solve the problem. After 4 days no answer and Sales Manager call us the said he do want to sell the car.

odyssey111

Nov 3, 2012

I asked for an internet price for the odyssey and Eric Lucy responded in a timely manner. I liked that the dealer package which is usually required was optional. The quote Eric sent me had the price of the car with destination, handling and ttl included so I knew all the costs associated with the deal before I visited. Eric is very knowledgeable about the car and was super friendly. He worked to get me the price I wanted.

jsantana_08

Nov 2, 2012

Kelli was awesome! She greeted us as we were walking in. She was really interested in what I wanted & what my price range would be. NOT pushy at all. She also worked to get us the EXACT price we wanted to pay. I would definitly recommend Rusty Wallis Honda & Kelli! :)

mcpoh

Nov 2, 2012

I purchased a Honda CRV from Rusty Wallis 2 weeks ago. Bernard Williams was very helpful. He was honest. He listened to my needs and wants and worked with me to find a car that was perfect! Even afterwards, he followed up with me and provided stellar customer service! I am comfortable referring my friends and family. Truly a hassle free, no pressure buying experience.

AaronJones

Nov 2, 2012

I had a great experience from beginning to end. From the sales person, to the manager and even to financing. Most people don't enjoy purchasing cars because of the hassle. I can honestly say I had no problem handing over the money for the downpayment. They worked with me on the price and even drove the car to my house for me. So far with the sales team, it has been an incredible experience and I highly recommend it to everyone.

GeneKey

Nov 2, 2012

Friendly and completely honest --- they really will strive to earn your business. The dealership is easy to find and is very well laid out. The sales people who greet you are most pleasant and eager to help.

Anne Sellers

Oct 30, 2012

Jim and Bryan were very helpful and friendly but not pushy salesmen. Jim took the time to explain the car's functions thoroughly. He seemed to care about pleasing me.

wang1111

Oct 29, 2012

I am from Austin and wanted to buy a 2012 odyssey LX at first. I searched all areas around me, including Dallas, Houston and Austin etc, John gave the best price from all over these areas, however, when I called him at the beginning, he was too busy to take my calls and his coworker helped me but said they do not have the car in stock at all. I was very upset bcs they gave the best price even with no car in stock. Later on, I changed my mind to a EXL and quoted around again. John gave me the best again. So I have to contact him about the white van I want. This time he does have it. I drove 3.5hours to this dealership and John was very friendly. He pulled out 2 white vans but both were damaged a little bit and I was upset and thought he might be cheating. But I was wrong. He worked so hard and find us the perfect white van and we eventually get what we want. As a first time new car buyer, we asked John a lot of silly questions and took him a long time to help us on finally checking the van. Really appreciated! Highly recommend John! You will get your best price here.

melinda311

Oct 27, 2012

I had the best experience buying my new 2013 Accord. I had my 02 Accord in the service department and to kill time just went looking through the lot. I had new car fever but wasn't sure I wanted to buy right away. I was met inside the door by Tommy Norman and I loved his friendly attitude. I felt like I was delaing with a family member. He was not pushy and I explained that I wanted to wait a couple of weeks. He called me the next day just to thank me for coming in. When I was ready to buy I called Tommy and told him that I would be in to see him in a few days. He worked with me to get the deal I needed and explained everything about the car. I bought my last car there in 2001 and I will continue to buy there because of people like Tommy. I work in customer service so that is very important to me and he was the best.

Sfowler2594

Oct 26, 2012

My husband and I purchased a 2012 Honda civic. The experience we had at Rusty Wallis was quick, easy and great!I highly recommend Rusty Wallis!!

JohnPCollins

Oct 23, 2012

Everyday is sales day at Rusty Wallis.The finance team made it possible to get me into a new vehicle. Good process, fast and able. They will move a car if at all possible! If they could sell F-16's I'd have bought one. I would be the easiest person to sell to because I only buy about once every 10 years. I need dependability and gas mileage - not electronic gadgets that I've survived without for the last 30 years. Honda has a model that meets my needs. These cars are built like a Singer sewing machine - keep the fluids changed and 300K miles is not out of the question.

Mbobbz

Oct 23, 2012

In my opionion, the car buying experience as a whole usually isnt at the top of any "fun" list... After working with John, folks may rethink that... John was friendly, super thorough and knowledgeable about the vehicles features, very impressive,...things we would have never thought to ask, but very glad to learn about...You can tell John cares about his job and is a professional..and took the time to make the deal work for us, without holding us hostage at the dealership all day. I would definitely recommend going to visit John for your next Honda!

shigh44

Oct 23, 2012

For the last 3 cars I have purchased, I have done all of my shopping online first. I found that Chris was very responsive to my online inquiry and provided me with answers to all of my questions in a very timely and professional manner. This is the 2nd new car I have bought from Rusty Wallis in the past 4 years and I will continue to do my business with them. Whenever we have come in for service, we have always been met promptly and had excellent customer service experiences. From the folks who greet you to the folks who service your vehicle, everyone is great. Likewise with the sales staff and financing. This is a very professional group of individuals. I tell everyone about how great our experiences have been with Rusty Wallis Honda. the only suggestion I could make for improvement would be to have actual photos of the vehicles for sale on the website, as well as more detailed description, such as interior color. This would make it easier to find a car online first.

smurphy60

Oct 23, 2012

Elbony was outstanding! She was attentive and considerate of all my needs. She was diligent in working my trade-in and providing a deal with which I was comfortable.

jakester1991

Oct 22, 2012

I talked with Mark Parker and he was so helpful in hearing what we wanted in a car and had the perfect one for us! He worked to get us a great deal and got us in our car that day! He made buying a car a great experience! Mark and Sayid took great care of us and I know that Rusty Wallis will take great care of us from here on out!

vivelo

Oct 22, 2012

Paul hung in there and helped us get the car at the right price! He was even patient with my husband. I appreciated his great attitude and professionalism!

Janadallas

Oct 21, 2012

Manny was understanding of our busy schedule and was very Friendly and helpful. Syed was so warm and not at all pushy. I would recommend Rusty WallIs to a friend! Thank you!

marelliott

Oct 19, 2012

You were not pushy, overbearing as so many salesmen are. You presented the facts, gave me the options and let me make up my mind. I did not go back to the Honda dealer I bought my previous Honda from for the very reasons I bought from you. It was a pleasant experience, not stressful, as investing in a new car can be.

Dan Olson

Oct 18, 2012

John made this transaction positive and professional. He interacted with the various team and managers to best coordinate a win win purchase of a new Honda Pilot. Thanks to John

kjones56

Oct 16, 2012

My wife and I bought a new car from Rusty Wallis Honday in 2011, and have totally enjoyed the vehicle. In times of uncertainty, I learned another lesson recently, when another driver momentarily swerved on LBJ Freeway, and put my other auto in the "totaled and non repairable" condition.Robert was professional, and assisted me with a used vehicle that all of my coworkers are raving about.

Leicaturner

Oct 14, 2012

Ours was the most painless car-buying experience we've ever had. It was a positive experience from beginning to end. Mr. Conroy was courteous and pleasant, Mr. Norman was knowledgeable, professional, friendly and patient, and Mr. Abidi was joyful and obviously brilliant. We will be back and we will refer the Rusty Wallis dealership to friends and family.

lawtonsara

Oct 13, 2012

It is always a pleasure to buy from Paul Sisk. He always makes you feel comfortable and displays a caliber of professionalism above and beyond my expectations. I've bought two vehicles from Paul and will continue to do so in the future.

princerock

Oct 13, 2012

John was extremely helpful during the whole process. When the car we were looking for was sold out, he helped us find a better alternative within our budget. He was not at all pushy, and was very patient on answering our questions. I'm very happy working with John. He is definitely the best car sales man I have seen so far.

Brad Englert

Oct 12, 2012

I had to go for all 5's because this had to be the best new car buying experience I have every been through. I had checked out the Rusty Wallis's website for getting the cost for the CR-V I was interested in and had an almost immediate response from Eric Lucy to the inventory available to me and the cost. The day I went to the dealer I looked in the CR-V lot and found the vehicles available at the price I was looking at. Then when I had noticed the one I liked, I entered the dealership and was greeted by Tommy Norman asking if he could help. Told Tommy that I was looking for Eric Lucy and was informed that it was his day off. I told him that I had been looking on the internet and my discussion with Eric and Tommy offered to assist. We walked out to the lot and he showed me all the vehicles that were in the price category that I was interested in and I told him that I had one that was really appealing to me. So we took it for a test drive and he explained all the items on the vehicle and available on this particular model. We then sat down talked a little, arranged for my trade in to be evaluated and then came up with an agreeable price. It was a great experience and I would recommend this dealer and the two gentlemen I worked with on my purchase experience.Brad Englert

natalie marjasovs

Oct 4, 2012

This is my third car from Rusty Wallis. Contacted them by e-mail. Got good price! No pressure! Purchased new vehicle! Both employees Jimmey Jones and Syed Abidi are very professional, knowledgeable and helpful. Thank you!

TSherrod

Oct 2, 2012

Extremely courteous and pleasant experience. Never felt being "pushed". I would definitely recommend this dealership to anyone looking for a vehicle purchase. Financing was thorough, without being overbearing. Very positive from start to finish.

Maureta

Oct 1, 2012

Eric Lucy gave me a good breakdown on the differences between a base level Honda Fit and a Sport model, without being pushy about making a sale. With the information he provided, I was able to consider , at home on my own time, what would be the most reasonable purchase for me to make, and I am thrilled with my decision. My new Fit is so smooth, and the fuel efficiency so much better than the 2007 Fit I owned before, that I am very happy with my choice.

panzuoyi

Oct 1, 2012

Bob is a pretty good dealer, professional and friendly. I am very happy to buy a car with his service. I really recommend Bob Jones.

ijmayes

Sep 30, 2012

Shopping for a newer mini van to replace our 2007 Dodge Grand Caravan was an unexpected pleasure. We were greeted and shown vehicles very quickly. The ability to drive the vehicle to our house to make sure it fit in the garage was very helpful.Manny showed the vehicle features and answered all questions. The whole experience made us feel glad to have decided topurchase a Honda. Pricing was ok for our budget. Looking forward to using the vehicle and the dealership.

vigneron

Sep 30, 2012

Our interface with Mr. Hargis was truly outstanding. From the first email we exchanged with John, to the closing of the purchase of our new 2012 Accord, John was extremely informative, very responsive, straightforward and extremely pleasant to interface with. A memorable experience for us. Thank you for your professionalism, John.

Bob Murdock

Sep 29, 2012

Kirk was more than helpful in the selection of our purchase. He has a personality that makes the business deal pleasant. He also seems quite knowledgeable when it comes to Honda cars.

lyric12

Sep 28, 2012

Before I came in to purchase my new 2012 Honda Accor, I spent a great deal of time going back in forth with Mr. Ronnie Taylor, and he was very patient and helpful, and because of this, I came to purchase my new car !Thank you for all your help.SincerelyJohn A. Sosa

shannonrohde

Sep 28, 2012

Kenneth was a pleasure to work with! This is the second new car we have purchased from him in the last year and a half. We would definitely recommend Rusty Wallis Honda and Kenneth Boyd when purchasing a new Honda!

Griselda7

Sep 26, 2012

I had visited the Richardson location, but Rusty Wallis staff seemed more eager to sell a car to meet our needs> Melissa was new and she did a great job for the amount of time on the job.

dah

Sep 25, 2012

Mr. Irwin made extra effort in researching what I wanted and returning my call with unexpected quickness. Mr. Powell was patient and helpful with my needs as he answered my questions, presesnted car features, and worked to get a deal that fit my budget. Mr. Abidi was the star representative of the dealership. He was courteous, thorough, resourceful, and gracious. My beginnings of my Rusty Wallis dealership relationship have been very pleasant.

yhzhang

Sep 25, 2012

Mr. Sisk was extremely patient, professional and knowledgeable with due care, which makes the purchase enjoyable. Many many thanks go to him for helping us buy our favorite car with high satisfaction.

cwwest52

Sep 23, 2012

My wife loves her car and we were willing to make the drive from out of town to purchase this and work with Rusty Wallis Honda however this was the first time I have EVER bought a car from a dealership and not had a full tank of gas put in it; simply unacceptable. It's the small things that matter.

ej3bbbc

Sep 22, 2012

The last car I purchased was at Car Max. I despise haggling between finance and salesmen. Tommy Norman ("stormin Norman"), assured us our experience would be different at Rusty Wallace. Although I didn't believe any of it, Tommy proved me wrong. Although I still had to haggle a little bit, in the end I was extremely happy. Tommy went above and beyond in customer service and was a curtious gentleman. Jay, our finance manager was also extremely nice. I didn't feel pressured to buy warranties and extras that I did t want. He listened to what I, the customer, wanted. My next purchase will be at Rusy Wallace and if my experience is as good as it was the first time, I will never shop anywhere else again.Erin

johnginger

Sep 20, 2012

Chris, Rusty Walllace's Honda internet salesperson, was so far the best car sales person I ever had for buying a new car. I got the car I wanted that was on their internet, at the price I wanted, and totally hassle free. I could not ask for more. The carbuying experience at Rusty Wallace was very easy with just a few papers to sign and bam I was on the road with a new car. Chris also answered all of my questions a few days after the sale that I had about the car. Chris was very kind and considerate of all of are needs. I recommend this dealership and Chris in a heartbeat.Thank You Chris and Rusty Wallace Honda. Looking forward to future car buying experience with you.Virginia

jmshoes72

Sep 18, 2012

The Rusty Wallis Honda dealership is outstanding and we highly recommend them! This is the fifth new vehicle we have bought from them--all of the salesmen we have worked with have dealt with us with integrity and been friendly, fair, and helpful. Our salesman yesterday was Jim Beeson and when he understood our philosophy which we have used in the past, we could see instantly that the price he quoted was on target. The only question was regarding accessories and Jim and his superiors went beyond "the second mile" to accommodate us. The entire experience was positive, friendly, and efficient. When we need another car, we will go back to Rusty Wallis Honda.

kfrei

Sep 15, 2012

Paul Hahn was very helpful as we negotiated the deal online, and he was very efficient when I arrived at the dealership to conclude the purchase. Jay Autery, the finance guy, was also great to work with. I think he is new, so his name does not appear in the list above. Overall, it was my best experience buying a new car. Thanks.

jeremeeefasho

Sep 14, 2012

This is the 2nd car I've bought from John. He isn't pushy and doesn't rush you into making any decisions you'll regret. I had a great experience and I've recommended Rusty Wallis to family and friends solely based on John's high level of service and commitment to do what it takes to make sure you get the car you want at a price you can afford. Thanks, John!

bajagiel

Sep 12, 2012

My husband and I went to buy a new vehicle last Saturday. I had met with Chris Pritchett before in the spring and test drove a preowned CRV. On Saturday, Chris met us again and we test drove a truck, a Pilot and the new CRV. We loved the CRV and decided to buy it. Chris went above and beyond the call of duty. We really appreciate his willingness to help and guide us through this experience.Chris called me yesterday to ask if we were happy with our car and the whole experience. He even offered to pick up my car and take it to get the "extra" things done at Rusty Wallis!!! I was very impressed.Thank you for a great experience when buying a new car!!!Beth Jagielski

blevans

Sep 11, 2012

Over the past twenty or so years, I have purchased several new Hondas from the Rusty Wallis dealership. Each time I have purchased the new Honda, I have always taken the time to also look at other makes of cars as well as other Honda dealers. But I have always wound up returning to the Rusty Wallis dealership. To be perfectly honest, the reason is three-fold. First, the low maintenance associated with the Honda cars. Second, there is the service department that provides nothing less than outstanding service and the service department representatives who always appear to go out of their way to provide positive assistance their customers. Third, there has always been a hassle free negotiation for a new car. The most recent experience I had the privilege of dealing with Jason Powell and Elbony Powell. These two sales representatives were very knowledgeable, extremely nice to deal with, and really the bottom line is that they just personified the reason I returned to Rusty Wallis. A big pat on the back for these two individuals who demonstrated such excellent business acumen and a very big personal thank you from me and my wife to Jason and Elbony for their valuable assistance and allowing us to make the decision making process so much easier.

randy.bradshaw

Sep 11, 2012

We have purchased a vehicle before from Rusty Wallis Honda and we returned expecting the same level of friendliness, service and personal attention we had received then. If anything the bar was raised even higher this time around. We purchased 2 new Civics for our daughters and the entire process was about as stress free as any new car buying experience can be. We especially appreciated Boris and how he made sure to involve both our girls, as well as our 10 year old son, (16 years old) in the process. They appreciated that as well. He really made sure we took the time we needed to make the right decision and at no point did we ever feel pressure. Even after we took 3 days to weigh our options. At the end of the day, I'd say that Rusty Wallis (and Boris in particular) has made 3 more customers for life!

Bestwestern02

Sep 9, 2012

Terry was great to deal with. He gave me a fair price and after 2hrs after meeting him for the first time, we drove off with s brand new van!

ChuckFleischer

Sep 9, 2012

WOW! I've bought lots of cars, new & used, over the years. This has to be the BEST CAR BUYING EXPERIENCE EVER. From my first internet inquiry, through several phone calls, to the dealer visit. WOW!Straight forward internet price quote. Car prepped and ready for test drive on arrival. No hassle or pressure. Minimal negotiation of trade value. I traded 2 older luxury brand SUV's, and their offer was spot on. A little more negotiating made the deal even better. I showed up yo buy a Crosstour, they showed up to make it easy for me and to be sure I was more than satisfied. Brian, the Sales Manager, called me the night before just to be sure I had no more questions prior to our appointment. No hype, no hassle.Mark greeted us, showed us the exact car we had discussed, and let us take it for a no pressure, no 'follow my directions' test drive and he answered all our questions about the car. Back at the dealership, we agreed on numbers - hint: I GOT A GREAT DEAL - and sent the car to make ready while we went to the business office to settle up. Adam understood exactly what he need to do, just the paperwork. We didn't finance, they knew it up front, and he never pushed it. He answered all my questions about warranties, both factory & extended. We selected a great add-on warranty, at a very fair price and tailored to how I use the car. Plus, no big push to upsell dealer add-ons. Plus a great price on the ones I wanted. And none of the "it's already on there, we can't take it off" bait & switch.Lastly, when the car was done in make ready Mark discovered a minor paint flaw, a bird dropping stain that need to be touched and buffed out. What did he do? He & Brian let us take the car so we could go get lunch, while they pulled another one from stock and got it ready. Later Mark came to the house and switched cars. THEY WEREN'T HAPPY WITH THE FIRST ONE, SO THEY GAVE US ANOTHER ONE! No other dealer had more than one of what I was looking for in stock, some had none. Rusty Wallis had enough inventory to replace a car they weren't satisfied with and didn't want to deliver to a customer.SUMMARY: Rusty Wallis Honda ROCKS! They make a compelling case for dealing with a family owned business and not the corporate owned dealerships.

jduebner

Sep 9, 2012

We found the Honda internet site very helpful. We were able to look for the car we wanted and then connect with Mr. Parker immediately. He was extremely helpful and efficient. We were able to get what we wanted and the purchase went smoothly. I would definitely recommend Mr. Parker to relatives and friends.

terry.bonet

Sep 6, 2012

Kelli was outstanding. She made me feel so comfortable with the purchase I made. I would send anyone looking to purchase a car to her. I LOVE my Honda!Terry

arthur.Sandone

Sep 4, 2012

Very good customer service from ronnie he waz great only reason i would have liked the price lower per month is because of my age and inexperienc.

susanboone969

Sep 3, 2012

After going to another dealership and being turned off by thier sales tatics and wasting of 5 hours of our day, we were very pleased with the low key yet professional way we were treated by Paul Sisk. It was because of his friendliness and ability to listen to our needs that made us feel comfortable buying a car.We we nt home feeling confident in any future needs we may have regarding our purchase.

scooteryates

Sep 2, 2012

ABSOLUTELY FANTASTIC and INCREDIBLE EXPERIENCE!!As I was in the market for a new vehicle, especially a Honda I took quite a while doing my homework and contacting various dealers internet departments to obtain quotes on a Honda Accord. This process can be quite confusing and bait and switch with dealer add on's if your not careful. When I contact Rusty Wallis Honda internet department I had the pleasure of meeting, over the phone, Mark Parker. I explained what I was looking for and within 2 to 3 minutes he gave me a quote. As it was somewhat higher than what I received from other dealers, I ask why? He then explained to me what I mentioned above, the dealer add on's after the sale and advised me to contact the other dealers to verify. Low and behold he was correct. Although the other dealers price was a couple of hundred dollars lower, the add on's were in excess of 3K and you HAD TO BUY the vehicle with them.....Not at Rusty Wallis. Mark explained I could pick and choose as I saw fit, and to be truthful the pricing on their add on's was night and day from other Honda Dealers.All of my dealings were over the phone with Mark....from finding a car, to negotiating price, to ensuring the interest rate would be where I needed it, it was a most pleasurable experience.Showed up to get my car, but I changed my mind on color....NO PROBLEM at all says Mark...pick the color you want and we will get it finalized.Then came financing with Syed......I HATE this part and will never buy warranties. But to my surprise and astonishment, SYED was a pro and got creative with his approach and pricing!!! Needless to say I bought all warranties and feel great about it.This is my second purchase from Rusty Wallis and I must say they are SECOND TO NONE when it comes to Honda Dealers in Dallas.KUDOS to MARK and SYED!!! They are what make Rusty Wallis a great company which customers can feel proud to shop at!! THANKS GUYS you made us very happy and we will be back soon to get the CRV!!!

arlenecorazon

Sep 2, 2012

Tommy Duane Norman is very friendly, courteous, and knowledgeable. He showed and explained the features of the Honda Civic well. He has a pleasing personality and makes his client feel comfortable.

rodrigotxs

Aug 31, 2012

I was looking for a car for my 18 years old daughter. We stopped by at Rusty Wallis just to take a look at the 2012 Honda Civic and we ended up buying a car within one hour. Kelli Robertson the sales consultant was great and really helpful. We will absolutely recommend this dealership to our friends. Great service and prices too.Thanks Kelli my daughter loves the Civicgreat car.

montoyav

Aug 30, 2012

Mark initiated the sale from an internet inquiry I had made. He was able to get all of the items I wanted on the car at a price I am happy with. He was very friendly and professional as were all of the individuals I had the pleasure of working with. Syed handled the financial part and got me a wonderful deal. He was very thorough yet not at all pushy. Both gentlemen did great and I would definitely drive the 100+ miles again to Rusty Wallis Honda to purchase another vehicle. I really can't say enough about how great the experience was.

Scfranklin

Aug 30, 2012

The overall experience dealing with Rusty Wallis Honda was easy and hassle free. Ronnie Taylor is very friendly, knowledgeable and customer service oriented. I would definitely buy another vehicle from him and would refer him and the dealer to anyone looking for a great product and a great buying experience.

melinda.v

Aug 29, 2012

Mark was an absolute pleasure to work with. I was dreading the car buying process. Mark made it pain free. He was timely with information and respected my time. Most of our negotiating occurred over the phone prior to visiting the dealership. When we arrived to finalize the deal and get the car, there were no surprises! Mark had a car that met our needs/wants waiting for us AND at the price we agreed on. To our surprise, even the F & I process was a breeze! We enjoyed working with Felton Jones. He explained our options with no pressure and respected our choices and our time. Rusty Wallis Honda is quite a drive from our house but I have to say it was well worth the drive. I could not imagine a better car buying experience. I highly recommend this dealership! When you go in, ask for Mark Parker!

bbarker

Aug 28, 2012

Ryan got me the car that no one else could find. He goes the extra mile for you and has your back. He's not pushy, but he is extremely intelligent and good at reading the customer and finding out what they really want. I would definitely recommend you ask for him if you are looking for a new car. Ryan and Chris work well together and get you the best possible deal.

cynthiajohn

Aug 28, 2012

This is our first Honda from Rusty Wallis Honda. Jimmey Jones and Chris Conroy have been great to work with. Jimmey listened to our needs and budget and got the job done. It is a real pleasure to work with such professionals.

Bought a lot of cars

Aug 25, 2012

After trying to buy a car from Town East Ford, and enduring all their lies and false advertising, it was so refreshing to do business with someone who was honest, knowledgeable, and excellent at servicing us. I took my elderly father to buy a car at Rusty Wallis Used cars and was met by Boris Rekhlis, our salesman. Boris has a thick Russian accent, but he was an Engineer in Russia before he came to the US and his Engineering background is what makes him an outstanding salesman. He knew all the features, benefits, horsepower ratings, body styles, about ALL the cars on his lot. Boris is by far the nicest and most honest car salesman I have ever run across. I have purchased or leased 22 cars either for myself, my wife or my children and Boris is the salesman I will remember the most because he goes out of his way to make you comfortable, to demonstrate that he will be honest, and to give you the all the information you need to make a buying decision. I will make sure to tell everyone I know that if you want to buy a car, go ask for Boris at Rusty Wallis Used Cars on Shiloh Rd in Garland. You can't go wrong with him.

wyndi

Aug 20, 2012

I will tell you by far Steve Hartwig is the best person to work with!!! I'm a single woman, and most the time men don't listen, or I'm taken advantage of or lied to. Steve is wonderful about making sure everything gets checked out and taken care of. He's efficient, friendly, and takes care of his customers! He even made sure I had a ride home. He takes care of the little details that mean so much. With him, I'm confident that my car was taken care of. I trust him and believe he is Rusty Wallis most valuable asset in the service department. I have been very pleased with how he handles my repairs!

kconnally