Used Cars for Sale at Safford Kia of Fredericksburg in Fredericksburg, VA

68cam

Aug 13, 2016

I purchased this car brand new in 2013. However, in less than 12mo. And 12,000 miles with the vehicle I starting hearing cracking noises in my font wheel when making sharp turns (coming off highway ramps for instance). Along with that my tires were wearing on that same front wheel. Have taken the Have taken car back to the dealer several times and no one seemed to know what the problem was. The person in the service department was very rude and arrogant toward his coworkers. Never had my problem solved even after they were made to give me a loner. Upon retrieving my vehicle over a period of three days, it appeared my car just sat there as if had never been touched (but I could not prove it). Secondly, just this month I took my car there to be inspected, and they failed it for wipers and one light out over the rear tag, they wanted to charge $60.00 just to replace the one bulb.(one bulb still working) and another $55.00 for the wipers, what a rip-off. To top that off , after all repairs were made, they reinspected the WHOLE car and found something else to fail it for, claiming that he was not the original person that inspected it so therefore they needed to do an entire inpection. Will never recommend this service department, let alone buy another vehicle.

HerbVA

Aug 6, 2016

I recently purchased a 2016 KIA Optima from Safford KIA of Fredericksburg, VA. It was a pleasure dealing with my Salesman, Lee Henson, and Sales Manager, Bill Crockett. They made me and my wife feel very comfortable when trying to get the best possible deal for us and, they succeeded in that regard. After purchasing the car, we experienced an issue with the sound system the following day. They arranged to send someone to our home to assess the issue and determined that it would need to go to the shop at the dealership. The next day, we received a call that the problem was a defective radio and to address the problem, exchanged that radio with another from a different car on the lot. We got the car back that very day. Very pleased with the result.

Herb

Aug 3, 2016

Initially we dealt with both Bill Crockett and Lee Henson. Both made my wife and me feel very comfortable in dealing with them in pricing out the vehicle we chose. Subsequent to receiving the car on Monday, August 1st, we encountered a problem on August 2nd with the sound system throughout the vehicle. After discussing the issue with Lee and Bill, Bill sent Lee to our home with a possible free loaner, to see if he could determine the problem. Eventually he could not so he drove our vehicle back to the dealership. Today, August 3rd, I was contacted that the issue was a defective radio. Initially, service said it would take up to a week to get it replaced. I touched base wit the General Manager, Tony Long, and he arranged to have the radio replaced today by removing one from a comparable vehicle on the lot. The car is now on its way back to me. Very Happy! My review related both to NEW purchase and SERVICE for the radio.

DesiChest

Jul 31, 2016

Coming into this dealership I didn't think I was going to leave with a vehicle. Lee Henson was my sales constant, who walked me through the paperwork and got me prepared on what was to come. This was my second car lawn with credit I just started to build.Lee, Tony and Cam were so helpful, though I didn't get the vehicle I wanted I was put into a vehicle I could afford and not much more then my last car payment! They were the BEST of help and I cant wait to bring my friends and families by to get a vehicle. They were so professional yet we had a lot f laughs waiting on the paperwork. I highly recommend going to Safford KIA, I'll sure be back when I'm ready for my next vehicle!

vacatrauma

May 19, 2016

This dealership was very friendly and checked my damaged car. Very friendly at arranging another vehicle for the rest of our trip - "out with old and no more problems." In hind site I feel they took advantage of the situation by giving me a low offer for my vehicle. Once I was home, with computer access, I found the value of my car (low mileage still some warranty) , even damaged, was two times more than what they gave me toward trade in. The "Fair Market" program doesn't seem so FAIR, but KIA says each dealer makes own deal. They also sold me insurance under false pretenses, which they did "credit my account" for. I came home with a new car and new car payment ( I had just made the last payment on the damaged car) not really the souvenir I wanted from vacation! The only thing they saved me was another stop in their town.

Yard

Apr 11, 2016

Neville Ferguson provided excellent service to us when we purchased a minivan. The patience and care that he showed were exemplary and the time he took to ensure that the vehicle he found would exceed our expectations. He listened to our needs as a customer and provided the solution that we needed for our family. It is not everyday that a car sales man make the entire sales experience "uncar salesman like." It was an incredible overall experience. We would definitely recommend Neville Ferguson to all of our friends and family.

chris j Shea

Apr 10, 2016

I recently purchased a kia'soal and a kia forta. I have used there service department several times. There service was beyond great. I have brought a lot of cars in my life time. This was the best experience by far. Thank you.

Dewaynewayne21

Apr 10, 2016

I've bought cars before but this was my first time getting one from a dealership. So I was very nervous but the excellent and very professional customer service made me feel welcomed into this establishment. The sales associate Neville Ferguson made me and my wife feel like family. Kia made my first time one to remember. I'd recommend Kia to anyone looking to get a car. Thank you thank you thank you to everyone made this experience possible

Dwilli191

Apr 10, 2016

Adam assisted my wife and I as soon as we pulled up to the lot. Lamont provided great service explaining all options available. Great service from sales, finance, and management.

Momoffive

Apr 10, 2016

The staff was very polite and they worked out a great deal for us. With not stellar credit we've been treated poorly before but didn't experience that at all here. all of the staff was knowledgeable and attentive. We would do business here again for sure

DjDoublex804

Apr 6, 2016

Hi. I needed a car and was not certain that I could get a new car with my credit score and was not sure of a Kia vehicle . After talking with Adam Marlow. He really know Kia vehicles and really change my thoughts and convince me into making a wise desicion. I brought got new 2015 Kia Optima. I've had it for two months and is loving everything about it. Thanks Adam for all your effort you put into your job as a salesman. You are the best.

mguerrieri87

Apr 6, 2016

I would strongly recommend financing instead of paying entirely for your vehicle at once. They wont return calls, emails, etc. GOOD LUCK GETTING A PHONE CALL BACK, EVERYONE'S VOICEMAIL IS FULL- finance manager specifically. Kind of feel like since they got my 20,000 check, they frankly do not care since they got my money. Poor Business. Love my car, really wish i got it somewhere else.Carl Johnson though was very helpful, but otherwise, I am incredibly disappointed with the behavior of some of the associates.

Estalla03

Apr 5, 2016

Bought my first car here! Amazing experience. Worked with me, great service. Dealer Neville Ferguson is an amazing car seller! I would recommend him to all. If your looking for a great car he's your Guy!

Lakven1130

Apr 5, 2016

This is the second vehicle I have purchased from this dealership with Neville Ferguson. My first purchase was stress free and seamless. Neville a was extremely patient in answering all of my questions and handling any concerns I had. So of course when I was in the market to look for another vehicle, there was no question where to go. Any time I hear anyone looking to purchase a vehicle, I hand them Neville's business card. The entire staff at Safford Kia are great and they have a loyal customer in me.

macy21

Apr 5, 2016

The customer service was very friendly. Aaron Moore was very professional knowledgable when showing me the Kia optima. I was very pleased that I didn't feel pressured and it was overall very fun experience!!

Davka

Apr 4, 2016

It was one of the very few times I actually enjoyed the car buying experience. I felt the people were appreciative of my time, my willingness to buy a vehicle from them, and their consideration of my needs and wants.

Soul Man

Apr 4, 2016

This is the second vehicle we have purchased at Kia of Fredericksburg, the first under the previous owner, and now the 2015 Kia Soul under the Safford name. Our first Kia was a 2011 Sorrento purchased in October of 2010 and was a real pleasure to drive and own as we were spending a lot more time on the road then we are now. Since our first purchase my wife has admired the Soul and we are now able to get her one, and she loves it. We started working with Tony long as he has helped my brother in law and sister in law with the purchase of many vehicle over the years. He turned us over to Adam Marlowe to find the right program vehicle for my wife and he was very informative and attentive to all of our questions. We had started early in the evening after work and Adam stayed right there with us once we had moved from yes, this is the one we want, all the way through until all the paperwork was done late that night. The next day after we took the Soul home we noticed one headlight had been broken internally and was not visible until the car was out in the daylight. We called Tony and Adam and they said No Problem, bring it back and we will replace it. Since that time the headlight has been replaced and we have found no other problems with the Soul. Due to our experience we will probably be back for a program Sedona when our current daily driver is worn out. I would also like to praise Mr. Lamar Perry for his efforts in getting all the paperwork processed after we had made our decision on a vehicle. Mr. Perry was also there late into the night making sure all the papers were explained and signed correctly so we could drive the Soul home that night. All in all, I believe this was one of the most pleasant car buying experiences I have ever had, and I have purchased more than a few over time. Thank you all for your professionalism and service that evening and after.

autofellow

Apr 3, 2016

Sanford Kia provides for very positive car buying experience. I always feel like I am learning something by doing business with the Kia folks. Adam Marlowe was particularly helpful to me. He displays a depth of knowledge on his subject a well as a relaxed manner which inspires confidence.

billme3

Apr 2, 2016

Safford Kia is the most customer friendly dealerships I have ever dealt with. I highly recommend Safford Kia to my family and friends. It was a pleasure dealing with Adam and the entire staff>

EffiemaeRN

Apr 2, 2016

The entire sales experience was very easy and we were amazed at how simple it was to get through the entire process. The staff we worked with were most helpful and professional. Our sales person Adam Marlowe made every effort to answer questions and was most helpful from start to finish. I love my Kia, and would highly recommend this dealership.

Ericmanner13

Apr 2, 2016

First off, I've had my share of dealership experiences and never enjoyed one. My wife and I were in the market for an SUV due to the birth of our second child. Neville (our salesman) recommended the Sorento which we absolutely love. We got everything we were looking for in a family vehicle and the customer service Neville provided was outstanding. Really enjoyed my experience and will be paying Safford another visit. Got my eye on a fully loaded Optima lol

Jnoelle718

Apr 2, 2016

I had been searching for a 2015 Kia Sorento for abt two months, and finally found one with all of the features that I wanted at this dealership. My initial point of contact was with Adam, and from beginning to end he was nothing short of amazing. The dealership is abt an hour long drive from where I reside, so I wanted to be sure the vehicle is exactly as advertised online. I initially went out to check the vehicle out. Once there we talked "numbers", and started the paperwork, and I drove the truck home the same day. This being my first vehicle purchase on my own, the process, customer service and follow up was great! I would definitely recommend this dealership to anyone, and ask for Adam!

Jovany7118

Apr 2, 2016

Got a 2015 Kia Rio Adam Marlowe was such a nice guy didn't feel rushed or pressured. He's very professional and recommend you go see him for anything you need

Lisa3277

Apr 2, 2016

I love purchasing my vehicles from Kia. The people that work there are always so nice and really help you get the vehicle that you want. I loved my Soul and the friendliness of the employees at Kia so much that when my Soul was recently totaled in a car accident I went back to them and bought a new one. I am also recommending them to others that are looking for a new vehicle.

loretta

Apr 2, 2016

Today i went to purchase a Kia it was a very pleasant, knowledgeable, fun and a helpful experience..Our salesperson was awesome keep up the good work hope to see him again in the future. Thank you so much.....

Smith

Apr 2, 2016

Adam was great to work with...very professional and knowledgeable about my vehicle and helped me to get my car. It was a good buying experience. Everyone treated me like a queen! Thank you so much.

Supergabers

Apr 2, 2016

On a Monday, I turned in my leased Honda CRV. The next day I needed a car for a quick trip to the beach with my kids, so I rented a KIA Soul from my local car rental company. I really liked driving the rental and since I was in the market for a car, I checked out pre-certified KIAs while I was on vacation. A pre-certified KIA was right in my price range and I found one I really liked. So on the way home from our trip, I stopped at Stafford KIA in Fredericksburg to "check it out". It also happened that I could just drop my rental off .2 miles away from the dealer. My overall experience with the dealer was pleasant. I'm a single mom and I was worried I would be an easy target to be taken advantage of. I felt Adam was trustworthy and honest in dealing with me. He also helped keep my kids entertained during the process, which was very appreciated. Being in the situation I am in, and learning more about owning a pre-certified vehicles from KIA, I feel confident in their standards in standing by their product and warranty.I'm thankful for Adam, & co, for making my first, offical car-buying experience pleasant.

Wendy Johnson

Apr 2, 2016

I am so greatful for all that Adam and his co-workers did to help get me into my car! I honestly didn't think I would be able to Keane in a new (to me) car.

iluvkia

Apr 1, 2016

I just had to leave a review for the customer service I received in this dealership. Everyone was friendly from the moment I walked through the door but most important Neville, who helped me, provided phenomenal service. He is so personable and is very knowledgable about the vehicles that he is selling. Such a plus because I always have so many questions! Thank you Safford and thank you Neville! I will be coming back.

2KIAS

Mar 31, 2016

Thankful for the Kniwledge and personable experience with the Kia staff. I really appreciate their honesty as well. I made a bad decision on a former purchase and found out that the vehicle I purchased elsewhere was not as safe and sound as I thought it was. Thank you for turning a bad decision into a lesson learned. Love my new vehicle

Chris

Mar 31, 2016

Neville provided outstanding customer service. The engine had went out in my previous vehicle and I was in need of a good used car. Neville showed me a couple of vehicles in my price range and once I selected a vehicle, he worked with the finance team (which was amazing) to seal the deal. Throughout the entire process, Neville respected the information I was providing to make my decision. Not once did I feel pressured. Neville treated me as if I was family and provided me with VIP treatement. He is the "go to" saleman at Kia!!!!

Streetesam

Mar 30, 2016

We are writing this review to notify others of the spectacular service offered by Neville Ferguson. It is our great hope others will be able to have the same experience we were afforded.Eric & Sherry-Ann

Wendy's Kia

Mar 30, 2016

My personal experience as been amazing! Neville has been and willAlways be my salesman to go to buy a car! The whole dealership is amazing and professional! I just love how they treat me and I won't ever go anywhere else!

IMF

Mar 29, 2016

I normally don't write reviews, but I must after experiencing such great service from Neville, at Safford Kia. His years of experience showed when Neville struck up a conversation with my wife and I. His first concern was not the amount of money that he could get out of us, but what vehicle best suited our daily needs. Neville asked the right questions even interjecting his own personal experience, helping us secure a vehicle that was within our budget. He showed us the various options, stating all the pros and cons with each individual model we were interested in. Neville is a trustworthy veteran of the USMC, whose primary concern is taking care of his customers. What an awesome experience not feeling scammed on a new car purchase!Ian F.

Lneigh

Mar 29, 2016

Jestin Roederer was wonderful and extremely helpful when we came in looking for a car after ours had been totaled in an accident. He listened to what we wanted and took us straight to the car we ended up buying. He demonstrated knowledge of the vehicle and the process. I highly recommend both him and the entire Safford Kia staff.

Sthomas12

Mar 28, 2016

RON WILLIAMSON IS AWESOME! I love my car and I love how helpful everyone there was! Thank you guys so much. Put me and my daughter in a much safer car!

Keykai2

Mar 26, 2016

I bought my first truck from Kia then a brand new Kia Optima and the second time was just as amazing. Nelville was amazing in helping me buy a car of my dreams. He has an amazing no stress system and let's me find a car on my own patience. He was kind, friendly, spiritual, and funny.

Judy1000

Mar 25, 2016

I had a great experience at Safford Kia. Mr. Bill gave me a great deal on my new car! I received great customer service as well. I would recommend this dealership.

rascal42

Mar 20, 2016

TONY LIED ABOUT THE FUNDS OF MY TRADE IN. The CAR I WANTED HE SAID THAT THEY COULD NOT LOCATE IT LOCALLY. WE ACTUALLY FOUND 4 CARS THE COLOR WE WANTED WITHIN 50 T0 80 MILES OF FREDERICKSBURG WITH A SALES PRICE DISCOUNTED BECAUSE IT WAS A 2016 Sportege we wanted. He added uncessary things to the sale price and even increase the ticket price as well, Nothing was explained to us. I happen to catch it all before the last page of the paper work was signed. We are seniors citzen and was taken advantage of by Tony and his sale consulant. Tim Williams be aware OF THEM PLEASE

kcallender

Nov 9, 2015

My husband and I had a wonderful experience at this dealership. Neville Ferguson was superb, very, very helpful, honest, and made you feel at ease in the car buying process. We came looking for one vehicle and walked out with 2 vehicles. I serve an awesome God !! Thanks Neville & Jacqui for all your help, will definitely recommend family and friends to your dealership !!

Soul2015

Jul 21, 2015

This was my first time buying a car by myself and they treated me like gold. They took the time to explain in detail the process. Larry took time to seat with me for a while and speak, even let me eat lunch in this office, he is the Manager!!Eric was totally awesome explaining how the process worked and made sure I was satisfied the whole time I was there. He even moved the stuff from my old car to the new one.The lady in Finance, Chelsey, extremely helpful, kind and so patient! Every person that I dealt with at KIA was fantastic. And the technology at this place is state of the art. Safford KIA I love you all!!

kgonzal

Jul 9, 2015

Everything about purchasing my Kia Sportage was great. Carl was so helpful and Larry was exceptional. Larry and I had spoken on the phone earlier and he came over to introduce himself while I was signing the paperwork and made sure everything was going ok. They both worked hard to get me the price I wanted and I drove my dream car off the lot that night. Jacqui discussed all my finance paperwork and was so nice. It was after closing time but they stayed until the deal was done. I came in the next day and Carl got me a full tank of gas and the car was washed and waxed. Eric set up my Bluetooth and answered all my questions. I had to come back a week later to get a second key and the service department was pleasant, quick and efficient. This was the best experience I've had purchasing a vehicle. I would recommend Safford Kia to anyone looking for a new or used car.

Casie Harry

Jul 6, 2015

I would definitely recommend this dealership. Salesman Neville Ferguson really took his time with me. He gave me different options and broke down everything to me, being this was my first car purchase by myself. The whole team was great down to the managers there. Ended up purchasing a 2015 Kia Optima that I am in love with! Thanks to Neville I walked out a happy customer and would refer all my friends and family to Safford Kia and to Neville!

CasieHarry

Jul 6, 2015

Neville really took his time with me. He gave me different options and broke down everything to me, being this was my first car purchase by myself. The whole team was great down to the managers there. Ended up purchasing a 2015 Kia Optima that I am in love with! Thanks to Neville I walked out a happy customer and would definitely refer all my friends and family to him.

Top B

Jul 1, 2015

Larry Burkes along with Neville Ferguson really make you feel like a valued customer. They will go out of their way to try and get you a deal that will make you happy. Larry has to be one of the best managers in the business. He made us feel like he was there for us and would be there for us in the future. This is our first KIA experience and we feel good about it. Jacqui Conry made the paperwork as much fun I think as anyone could.

ff08

Jun 29, 2015

Larry Burkes is the best sales manager did a fantastic job with making sure everything ran smoothly. He was very friendly and made sure that my expierence at Safford Kia was one to remember. I will definitely be buying from Safford Kia again. Ron Williamson was a fantastic sales man I truly enjoyed the no pressure atmosphere.

Sarge

Jun 28, 2015

Just bought our third KIA from Ron Williamson. He is great!!! He does not pressure you and knows the products he sells. Stop by and ask for him.

abrooks

Jun 27, 2015

I purchased my first car, a 2015 Kia Soul from Mr. Ferguson and he was absolutely great. The visit was very personable and friendly. I soon found out his daughter and I go to the same college and have the same name. What a coincidence! He was very honest and helped me decide what was manageable for me as a college student. He was also very flexible and made arrangements to assist myself and my family in any was possible during my purchase. I greatly appreciated the service I got.

abrooks

Jun 27, 2015

I purchased my first car, a 2015 Kia Soul from Mr. Ferguson and he was absolutely great. The visit was very personable and friendly. I soon found out his daughter and I go to the same college and have the same name. What a coincidence! He was very honest and helped me decide what was manageable for me as a college student. He was also very flexible and made arrangements to assist myself and my family in any was possible during my purchase. I greatly appreciated the service I got.

WisdomXIII

Jun 19, 2015

The service was great. Larry was very friendly and did a great job making sure that everything ran smoothly from beginning to end. I am very happy with my new car and will definitely be sending more business their way.

Dannysrios

Jun 10, 2015

I jus purchased a Kia Forte at Safford Kia Fredericksburg and i should say was great. Mr. ferguson was really polite, respectful, honest and he was friendly with me. The price was the best that I could get

Ms.Steward

Jun 10, 2015

I really had great service at Safford dealership today 6/8/15 Neville provided great care and professional ethics .i am planning to send plenty of customer to him

Lace101

Jun 6, 2015

I went to Kia on a Friday and I met with Neville ferguson and he helped me to the fullest. He didn't stop until he found me a car and a payment for the car that I could afford. If you ever need a car he is your guy.

AH2009

Jun 4, 2015

Absoulutely love Brandon Smith ! Literally made the impossible a reality ! one very dedicated and awesome guy !

ladybug01

Jun 4, 2015

The absolute best ! always pleasant and willing to assist in any way. especially Brandon Smith ! wanted an Optima so very badly but it seemed nearly impossble, but Brandon did not give up on it and as of today I have a brand new Optima ! such a sweet and helpful guy !

Jessinicole

May 31, 2015

We just purchased our first new car together at Safford Kia and our experience was great!! Our sales consultant Brandon Smith was very polite, honest, and went above and beyond to make sure I was completely satisfied with our purchase. They offered us a great price on our trade and a very fair price on our new Sedona. Everyone at Safford was friendly including the general manager Ted, sales manager Lary & the finance manager Jacqui! I look forward to servicing our new Sedona with Safford Kia for many years ahead.

bond5

May 28, 2015

I came in today with low expectations because car buying can be a hassle but notat Safford Kia! My sales lady was Changxian and shewas AMAZING! She was very helpful and just nice to be around. I would buy my next car here and recommend this dealership to anyone! Also the finance rocks!

Tim M

May 18, 2015

Very friendly staff, and pleasant dealer atmosphere. Changxian was professional, as friendly as could be, and quick to answer or track-down answers to my mountain of questions. I also honestly believe the sales manager and finace officer did everything they could to meet my budget needs. I look forward to replacing our minivan with a Certified Sedona from Safford before long. Thanks again!

Shawna

Mar 27, 2015

I went to have the Airbag recall taken care of on 3-23-15. But when I left my car was making a God aweful scrubbing noise. I had to call for 4 days to finally get a call back and an appointment to bring it back in. after taken my Vehicle back there, the Service Manager Eric Motley was So rude to me & disrespectful, as well as his maybe 20 year old kid working on my car. When I had taken my vehicle there originally NOTHING was wrong with it. I just had brand new tires put on my car on 3-16-15 one week Prior to going to Kia and a FULL inspection of my brakes and all was good. I have no clue as to WHY Kia needed to remove my tires for the recalls being done but they did, and now i am supposed to believe they had nothing to do with the way my car sounds now. The kid that was trying to put my tire back on could not even line it up to get the lug nuts to tighten back up while i was standing there, he got frustrated and blamed it on me saying something was wrong with my rims. WHAT??? really? After they were finished talking to me like i was xxxx of the earth or just plain stupid, Mr. Motley then told me if i ever had another recall or issue to go somewhere else and to NEVER COME BACK THERE. So therefore I will be sure to let all my Marine Corp friends and Government Employees to Also go Somewhere else to have their Vehicles looked at.

heatherg13

Mar 25, 2015

I have to say that Lynette was amazing! When I first went in there, I saw everything I wanted, but i didn't want to purchase a new car, and make those high payments. So I ended up telling them a price I wanted to pay each month and I just couldn't get to that. I explained that I'd rather have a used car that has what I want than a brand new one that does. I couldn't find a white used one there as I wanted that was used and around my payments, so I left. I then decided, why not try Carmax because it's used. Well, I went there and the experience wasn't horrible, but the car was smoked in and of course, I'm allergic so I couldn't buy it. Then they ran my credit to like 15 different places only to see my payments over $500 a month, I have a 720 Credit score! How that happened, I don't know! Anywho, I decided, I'm just not going to get a new car, i was frustrated and done and now my credit was messed up and I have no car, so it really hit me. Then I get an email from Lynette about a month or so later saying that she has exactly what I was looking for and around the payments I wanted. I went last night and got it. It meant the world to me that she would keep me in mind and remembered my needs and wants. I will recommend her and their team to anyone. But definitely work with Lynette because she was so great and a pleasure to work with.

cjmickie

Mar 24, 2015

Safford Kia is absolutely the best in Fredericksburg. Great customer service, attentive to my needs, and just overall a great experience. My budget was tight but Neville F made it happen. Neville is the best sales person I've ever worked with. He was very friendly, funny, comforting in the process, and he has a great personality. I appreciate his follow through, he called me 24 hours after my purchase to make sure the care was running smooth, and offered extended help if needed. I recommend this dealer to anyone looking for the best deal and customer service.

Keisha King

Mar 24, 2015

My mom bought a car from there and it was extremely excellent and I'm thinking of buy my car from there. Brandon Smith was a very nice person and a helpful dealer, I'm going to recommend everyone that I know to go see him.

mona25

Mar 24, 2015

I really loved going in to KIA today. I appreciateed all the service and help I got, and I will definitely be coming back to buy the KIA Forta that I test drove.

Amy

Mar 23, 2015

Brandon is awesome and very highly recommended. He's very personable and patient. I actually felt as though he was really more concerned with finding me the perfect car and getting a great deal, than trying to force me into something for the sake of a sale. He has also helped a few of my family members. I have no complaints!

Jessie

Mar 23, 2015

Ron made my car buying experience seamless, he was very friendly and knowledgeable! Ron ensured I received the best price and service. I will definitely refer my friends to Ron when they're in the market for a new or used vehicle.

Abuckner

Mar 22, 2015

The staff was courteous and friendly. We were in a bi d and needed a car quick for a very tight budget. They made it happen and she is ecstatic!

Meet Gigi Lag Maroon 5

Mar 21, 2015

I had no intention of purchasing a new car. Brandon met my needs and I purchased a new Kia Optima. The best part was he had alot of patience as I excitedly cleaned out my old car.

R. Smith

Mar 21, 2015

If you are looking for a courteous, knowledgeable, and honest salesperson, I recommend Mr. Brandon Smith. He helped me throughout the buying of my new vehicle, a new 2015 Kia Optima. The experience was none like I ever experienced in a dealership -- the staff was courteous of my time and supported me in getting the best price for the vehicle of choice.

SJ Robinson

Mar 20, 2015

I just had a great experience buying my used car from Brandon, it felt very personalized.

Alisa Dawes

Mar 19, 2015

Neville Ferguson was a huge help when I visited the dealer. He assisted me in the showroom and on the lot to find my potential first car. He was knowledgeable about his products and wasn't too anxious about me buying that day. He understood that I needed time to make my decision. Mr. Neville was very professional and friendly. I will return and ask for him by name.

OptimaMan

Mar 19, 2015

First off, let me say I absolutely LOVE my Optima. I was skeptical at first about the brand, but post the sales experience I've had a change of heart. Kia has some quality vehicles for just about every lifestyle. Neville, my salesman, was AWESOME. Very attentive. Got me in the right car for the right price. I would definitely recommend anyone to the Safford Kia in the fredericksburg.

rachel c

Mar 19, 2015

Brandon was extremely helpful and very knowledgeable i will come back

fragrancefeveratgmail.com

Mar 19, 2015

Brandon was easy to talk to and very knowledgeable. He answered all my questions and was not over pushy being in customer service for a large retail company this experience was refreshing

HybridDriva

Mar 19, 2015

Wow!!!!!! Still can not get over how amazing this Optima is. My wife and I were searching for something economical but easy on the eyes. We found it! This hybrid optima is exactly what we needed. It great on gas with endless features. Can't wait for our first road trip. By the way, our salesman Neville was one sharp fella. He was very polite and patient. We did not feel we were being hustled at all. Thanks Safford Kia. Highly recommended

SJR

Mar 19, 2015

Brandon really made replacing my old car very easy, he was very knowledgeable and found the perfect car for me. I would definitely buy from him again.

Charlotte

Mar 18, 2015

Brandon Smith has great customer service and is always friendly & professional. He is just a genuine person! Although, I haven't purchased a vehicle yet, I am still shopping around for the right one. I am confident Brandon will let me know when he finds what looking for.

mdtova

Mar 18, 2015

I had just totaled my car, and was very nervous about buying a new car. Brandon Smith was very patient and not pushy at all. He took the time to go over all the features of my new Optima. I would highly recommend him to any of my friends and family. If your getting a Kia go to Safford Kia of Fredericksburg and go see Brandon Smith he is a great guy

michelle

Mar 18, 2015

Brandon Smith at Safford Kia of Fredericksburg has been a huge help in my car buying experience.

soulster

Mar 18, 2015

Just purchased my brand new Kia Soul from Safford Kia of Fredericksburg. Brandon Smith was my sales person and he is the best. Was very professional and knowledgeable. He listened to what I was looking for and put me in a great car. Special thanks to him and the staff there they are the best.

jacobsmommyschram

Mar 18, 2015

Brandon was very easy to talk to. My overall experience was very pleasant. Awesome cars. And im looking to be purchasing from him very soon.

maryg62

Mar 18, 2015

My husband and I recently purchase a Kia Forte for our daughter from this dealership. We were a little indecisive about exactly what car to get, especially considering costs but Neville made sure that we got exactly what we needed without going over our budget. He was very helpful and definitely provided great customer service. Great man!

Sorento

Mar 18, 2015

Just purchased a Kia Sorento. Neville Ferguson was very pleasant, easy going and very patient. I would recommend him to anyone! He was awesome all the way around.I loved him, loved him, loved him!

soul4me

Mar 18, 2015

Just purchased my brand new Kia Soul from Safford Kia of Fredericksburg. Brandon Smith was my sales person and he is the best. Was very professional and knowledgeable. He listened to what I was looking for and put me in a great car. Special thanks to him and the staff there they are the best.

CamryGirl

Mar 17, 2015

Brandon Smith has excellent customer service skills. Thank you Brandon for your patience with me.

window shopper

Mar 17, 2015

Brandon Smith assisted me in the showroom. He was knowledgeable about his products and wasn't too pushy about me buying that day. Very friendly yet professional. Once I'm ready to purchase, I will return and ask for him by name.

Tim J

Mar 16, 2015

The Salesperson in question is a man named Brandon Smith. I have personally known him for more than 10 years. He is one of the most honest and straight-forward people I have ever had the pleasure of knowing. If I was the market for a new car, he would be the first person on my list to consult. Give him a shout, you won't regret it!

TWebb

Mar 16, 2015

I called inquiring about a few of Safford Kia's cars and was assisted by Brandon Smith. Brandon was very patient with me and answered all the questions I had. He was very knowledgeable and answered questions I hadn't thought of. I will definitely be making a future purchase with the help of Brandon. Great customer service!

sonnette68

Mar 14, 2015

I am happy with my purchase. I really needed a car and with the assistance of my salesperson ( Neville), I drove away with an amazing car. Neville took the time to listen to what I wanted and made it happen! I would definitely recommend him and this dealership to my friends.I would also like to say that I appreciate Eanne for all she did to make this happen. You rock!!!

happycamper

Mar 6, 2015

I came in to inquire about a used vehicle I had seen online and was helped by Carl Johnson. He was a riot and just an all around very nice man. The process was pretty straight forward and easy. They took my old car as a trade in, which was a huge relief. Finance was very informative, and everyone who helped me was very kind. I brought the vehicle back for routine service work and was very pleased with everyone in the garage too. They explained exactly what they needed to do and why. The cashier made sure I was completely comfortable with the bill before finishing the transaction and since the weather was bad, she found someone to bring the car right out front for me, very sweet. I will absolutely be bringing the car back for service and will buy my next car here, whenever the time comes. I would recommend them to anyone!

CJ

Feb 19, 2015

I'm very impressed with this dealership. My wife and I spent an entire weekend at multiple dealerships. There was always an issue and we didn't feel as though we should settle for anything less than perfect. We stopped into Safford Kia and met with Ron. In a matter of minutes he pulled around the car that eventually became ours. We bought the car because it checked all of our boxes but the employees played a large role in our purchase. Chelsea called us a few days after we brought the car home and we were able to ask the questions that we forgot to ask at the dealership. We were taken on a tour of the dealership which we hear is about to be remodeled. Everyone was friendly and we really do love our Kia.

ms daisy

Feb 19, 2015

i needed a good mechanic to take a look at my car and called to try to get it in asap. chelsea furr told me to come on over and they would make me a priority. they did just that. i will never do business with anyone else. eric, the service manager made me feel sure that they were being honest. kudos to safford!!!!!

murdock

Feb 19, 2015

I am new to the area and took my car in for service. I am military and have moved alot. I have never looked forward to going to a dealership like i do now. Safford kia has an unbelievable team. They are saavy enough to have someone like Chelsea multitasking and making sure all the loose ends are attended to. Eric has top rate mechanics. When Chelsea makes a follow up call, it is a real call to make sure the customer is happy.

oldsoul

Feb 19, 2015

safford kia in spotsylvania has got to be tops in professionalism. i walked in without an appointment and from Chelsea to Eric and then Jacqui in finance, they have got the best customer service in the area.

Scarlett

Feb 19, 2015

I recently moved here from Colorado where I purchased my Kia. I was about to drive back to visit for Christmas when I realized my oil needed to be changed. I called Safford Kia and spoke with Chelsea and she immediately fit me in that same day. I was in and out in less than the time promised which was amazing given the amount of packing I still had to do. I've since been back for a tune up and worked with Lee who is amazingly helpful. Great prices, wonderful customer service, and I trust their work.

Seadrgn

Feb 8, 2015

I brought my car in for its first oil change and tire rotation on Saturday. Lee made the trip quick and painless, they even washed the car without me asking and it was much needed. Thank You Safford KIA!!!! :)

invisiped

Dec 11, 2014

After needing to trade in my last vehicle, I was referred to Lynnette Zapata. While working with Lynnette, she was very thorough in her dealings with my needs. She was very realistic with me when discussing finances and answered every question I had. She definitely defies the stereotype of the "used car sales (wo)man. Not once did I feel like she was being pushy and steering me toward the "commission gold mine" so to speak. It was like buying a car from my sister, if my sister was a car whiz. She was very attentive, willing and able to answer any questions regarding the specifications of any vehicle I was interested in looking at. I was in and out of the dealership in about two hours. When it is time to trade in the vehicle I have now, I will most certainly go see Lynnette. Even after I purchased the vehicle, she has been my go-to person, as far as mechanical references and just answering general questions. I am extremely pleased with my 2007 Nissan XTerra and the service I received from Lynnette.

jaqueen

Nov 30, 2014

Was very uncertain about Kias in general, until I met Neville Ferguson. He was very professional, knowledgeable, and patient. He took the time to address my concerns and reservations I had prior to going in. Felt no pressure. Thank you, Neville Ferguson for making the experience an AWESOME one for me.

amf41308

Nov 29, 2014

I have to say that my experience at Safford Kia was by far the absolute best experience I've had in my 38 adult years. My salesperson, Ron Williamson was the most knowledgeable and friendly salesperson that I've ever met. He took the time to understand what I wanted and was so patient while I debated and went back and forth with my decisions. Buying a car is a big deal ans I felt zero pressure from anyone. Mallie, who I believe is the sales manager, was absolutely a blessing. I worked with Jacquie in finance and while that is typically the most brutal part in buying a car, she made sure I understood and was fully informed of what I was signing. I met the service team- Lee and Tim- and instead of taking my beautiful Kia to my local mechanic I will be bringing it back to Safford Kia. There's a very good feel in that dealership and I felt like family. I highly recommend all of my friend ans family to visit them. My experience couldn't have been better and I'm absolutely in love with my New car!

Ashcat123

Nov 29, 2014

I was looking for a car for my daughter to take back to school with her and I ran across a man by the name of Neville Ferguson and he was just so helpful and anytime I bring the car to get Service done on the vehicle he is still so helpful.

jamdung

Nov 29, 2014

I went car shopping and very neatly, professional,and friendly salesman by the name of Neville greeted me with a very nice smile and introduced himself to me.He was very patient.i was very impressed with his knowledge and how he took his time with me and my teenage daughter.I would go back to buy another car from him without thinking twice.Thanks again Neville. Car dealers need 10 more salesman like you.

Marion Barrett

Nov 29, 2014

I am truly satisfied with my experience at Kia. Neville was very patient and friendly. I am glad that decided to go to to Kia. I will recommend him to all my friends and loved ones. Thanks again Neville

mmthom

Nov 28, 2014

Great to have a salesman who listened more than he talked. Took lots of time with us to make sure we got the car I really wanted.

OptimaBoy

Nov 24, 2014

Great customer service from beginning to end!!! Neville was very patient and responsive to what I told him I was looking for in my Optima. Would definitely recommend him to friends and family.

daddywendell

Nov 23, 2014

We really enjoyed our experience with the salesmen at Safford Kia in Fredrick burg VA. Brandon Smith was Great in helping us find a car within our budget and we just really enjoyed him and all of his help I will be coming back in the future for other purchases

jvilleneighbor

Nov 22, 2014

I had a wonderful experience at Safford Kia with Lynnette Zapata. There was a time where I wouldn't let a woman sell me car because they couldn't tell me any of the general aspects of the car I was buying but Lynnette knew what she was talking about and had knowledge about the car inside and out. I came in for brakes and tires for the winter season and ended doing a upgrade from a 2012 to a 2015 Kia Soul and as you know the car buying process is long and boring but every step of the way Lynnette was there walking me through it, along with everyone else in the building. The whole staff is made it a great experience, but Lynnette was helpful, patient, honest, and all-around wonderful sales professional.

Mmoore943

Nov 22, 2014

I had a great experience at the Safford Kia Dealership. Lynnette helped me to select the vehicle that fit my needs. She explained the vehicle to a tee to me she and awesome sales spokes lady if i every decide to every trade my car back in i while i will be sure that shes my sale spokes lady she deserves more than five stars, go lynnette and that bunches for the experience.

DD Smith

Nov 20, 2014

I had a wonderful experience at Safford Kia. Neville is an excellent, hands on sales professional. I would recommend him to my friends and associates. Job well done.

Nidia cruz

Nov 20, 2014

Lynnette Zapata provided me excellent customer service. She answered allMy questions honestly. She was very helpful and patient. Lynnette Zapata made my car buying experience fast and easy.

grace.savocaschlupp

Nov 18, 2014

This dealership, salesperson Brandon and finance person Jacqui, go above and beyond to make your car buying experience fun and exciting! They didn't have the model I was looking for, so they searched their database and found the exact model I was looking for with all the bells and whistles so that when my car arrived I was excited to get there and drive it!! This is our sixth (6th) purchase from this dealership, so they are definitely doing it right! We will continue to go back for all of our vehicle needs in the future. Thanks Brandon and Jacqui for making this happen!!!

simone3

Nov 18, 2014

I had such a great experience at this KIA dealership. From the moment I walked in, the environment was inviting and my salesperson Neville was definitely helpful. He was very knowledgeable, friendly, and patient with my family and I. From beginning to end there was never a doubt in my mind that we chose the right place to go. Thank you!

Dannie333.dc

Nov 9, 2014

Brandon Smith exceeded my expectations with his knowledge during my car buying process. I would recommend family & friends to him anytime. He is the kind of guy you would want on your team. Great work!

cnicole84

Nov 8, 2014

Brandon Smith is a very knowledgeable and amazing sales person. He was able answer all of my questions and was pleasant and helpful. It was definitely worth the drive from Culpeper.

SophisticatedSista

Nov 8, 2014

Definitely would recommend this place looking for a car...even car service was great. The car we got was reasonably priced and have not had any issues since having it. :-)

Teenamarie Brown

Nov 8, 2014

Very friendly great service I will be back again he know what I wanted and what was best the price was great and in my budget

darcydux

Nov 6, 2014

Customer service team is very friendly, timely, and not the general shady demeanor you would expect from car salesmen. Great business model, upheld all expectations and beyond. Made the dreaded car buying process as easy and non-stressful as possible. Very happy with my new Kia vehicle.

Kjett1717

Nov 4, 2014

Lynette Zapata helped me the whole way when buying my first car from Kia of stafford! Great experience and great people to work with! Highly recommendable

mtblackwelder

Nov 4, 2014

You have to love an experience where you do a little homework, spend a little time on two test drives with a very knowledgable and affable Salesman, then no-hassle come to an agreement on price with a friendly Sales Manager! We took over a week and half to finally decide on the specific model and dealer: no pressure, no annoying phone calls or e-mails; just responsiveness to our questions when we asked. Very pleased with the whole experience.