Used Cars for Sale at Sam Boswell Honda in Enterprise, AL

Sanchez78228

Sep 16, 2016

Just bought my 2015 Hyundai Veloster from Honda and the guys there were all over it...great team of guys. Great deal they worked for me...highly recommend.

Still Smiling

Sep 16, 2016

I had a great experience here even though I didn't want to have to buy a car! Cory Rucker turned a bad situation into good for me. He was friendly, professional and patient. Very knowledgeable and could answer all the questions I had. I didn't really know what I wanted but he asked questions and anticipated what I needed (and wanted) very easily. He ended up showing me a car I would have never picked for myself and I love it! It's perfect for me. The buying process went smoothly and I never once felt I was taken advantage of. Cory went out of his way to make sure the car was ready for me. He promised me that I'd leave with a smile on my face and he more than delivered that. I'd go back in a heartbeat!

Tim

Sep 7, 2016

The first time I went to this business many years ago (15-20 years), I spoke with one of the managers and asked him what incentives they had that would entice me to purchase a Honda over all the other auto dealers in the area. He told me they didn't have to do anything to bring in customers. it didn't matter if I bought one or not because there would be 10 people right behind me that would buy and they would not haggle at all. I left and went next door and bought one from another dealer. I have not returned to this business since. This week my wife and I decided to give them another chance. They were one of the few business that were open on Labor Day. The attitude and professionalism of the staff was night and day. They worked up a great price and we ended up leaving with a Honda CRV below Kelley Blue Book? value. It appeared the entire leadership focus changed to costumer satisfaction which earned my business.

Lady Pilot

Sep 6, 2016

We had a great experience working with Michael Zigler at Sam Boswell Honda. He was professional and helped meet our needs. We will go back to this dealership again.

Jessie Robinson

Aug 29, 2016

Traded my 2010 4Runner for a 2013 Acura MDX. I live in Central Florida and really didn't want to drive to Alabama to buy a car! So Sam Boswell Honda had a courier meet me more than halfway to finalize the deal. This saved me a great deal of time. We worked things out over the phone and Josh Byal and Michael Lum made it happen. The courier was very nice too. I truly appreciate the dealership going out of its way to please me. I would definitely recommend this place and the way they do business. You give car dealerships a good name!

????

Aug 26, 2016

This dealership is easy to work with and clearly focused on costumer satisfaction. I worked with Cory Rucker who was friendly, responsive, and patient. Enjoyed a low pressure buying experience!

Karrib123

Aug 22, 2016

Roger Bailey (salesman) and Josh Byal (manager) were great to work with! They were patient and not pushy at all! I definately recommend Sam Boswell! Thanks for making this car buying experience the easiest and most pleasurable! -Karri B.

anne

Aug 18, 2016

Robert at Sam Boswell Honda made the purchase of my dream car a breeze. He went over and beyond what was expected. I will not consider ever using another dealership after my experience with Sam Boswell!

DSNYLND

Aug 18, 2016

My experience with Chris Campbell at Sam Boswell Honda was the best car buying experience I've ever had. Chris was helpful, courteous, and a pleasure to deal with. Thanks Chris!

RJ

Aug 14, 2016

good dealer, good salesman, bought a car, mad offer on second car.thanks

Englishismything

Aug 14, 2016

On the advice of a trusted friend who had purchased a vehicle from Cory Rucker, I decided I could hear what he had to say. This young man showed perseverance as he worked to help me find the vehicle that would fit my lifestyle. More importantly was his patience and infectious smile. As I drove away, I could not help smiling knowing not only had my experience been pleasant, but that Cory had been instrumental in that smile.

Valentine

Jul 11, 2016

After breaking down on our way home from the beach this dealership was such a blessing! I can't begin to mention all the ways they were so very helpful and compassionate to our situation!

Drj73

Jul 10, 2016

Website was easy to browse. When we reached the dealership Kevin was friendly while being very professional. Alan was a big help getting our paperwork in order. Great experience!

MsHelms81

Jul 9, 2016

Sales manager and staff were all very friendly. Excellent service! Got exactly what I wanted for the right price and payment. Averaged 2k lower than dealers in Dothan could give. Highly recommended.

Victor Grant

Jul 9, 2016

Our salesman Dennis was great and made the whole process effortless we couldn't believe how easy it was and quick. From start to finish we we're only there for a few hours.

Paul

Jul 8, 2016

We dealt primarily with Chris Campbell and with Josh as well. Over the years we have purchased a lot of vehicles. We have primarily been Ford favorites. However the last two vehicles we purchased have been Hondas and nothing beats the incredible experience we had at Sam Boswell Honda. We were treated very respectfully every time we entered. We are extremely pleased not only with sales but service and no doubt the vehicles themselves. Thank you for an incredible experience

William Hardy

Jul 8, 2016

My dealings with all the personnel I encountered at this dealership were a genuine pleasure. The auto was in excellent shape and all the data about it was presented in an enthusiastic, pleasant manner without side show hyping or pressuring an immediate decision. I will definitely buy my next vehicle from them. I said the same to my insurance agent today when I was insuring the car, and she said they had bought their last vehicle from Boswell's as well, and intended to do so again when they replaced the current vehicle. Nice folks, honest deal, good value.

bobby3691

Jul 6, 2016

It was a great experience at Sam Boswell Honda. I have never felt less pressure to purchase a vehicle anywhere. I believe I bought a great certified used vehicle at a fair price with little stress. Thanks to Chris Campbell the sales consultant at Sam Boswell Honda! When i am looking for my Honda, I will definitely come back to Sam Boswell.

Brandi Rogers

Jul 3, 2016

My family and I have purchased 5 cars from Sam Boswell over the years. Four of the cars were purchased with Justin Leverette. I couldn't be more pleased with his professionalism. He has recently gotten me out of an extremely tight bind, and I could not be more thankful. I recommend Sam Boswell to all of my friends and family when they ask me about purchasing a car. I immediately text Justin! After a couple of other car purchase mistakes, I will not buy another vehicle unless it comes from Sam Boswell. I also worked with Mr. Hutto in the finance department. He has been amazing as well. Keep up the good work you guys!

hondaguy100

Jul 3, 2016

As a lawyer, I am a hard consumer to please! But I have been impressed with Sam Boswell. It is an honest dealer that offers great prices. I worked with my salesman, Robert, for over five weeks trying to find a preowned or new Odyssey, and he was very patient. I was also satisfied with the finance manager who provided tips on registering our new vehicle at the probate office and did not pressure us to buy an extended warranty. I dealt with several Honda dealers in Birmingham, and I was NOT impressed with their sketcky sales tactics. Please drive to Enterprise and visit Sam Boswell. You will be very satisfied!

AE

Jul 2, 2016

We had such a great experience. Justin helped us get exactly what we wanted. He was extremely nice and took time to explain everything to us. Thank you for taking the pain out of buying a car!

B. Turner

Jun 28, 2016

I found a pre-owned vehicle on the SBH website and called the next day. I was paired with Robert H. He was quick to set an appointment and had the vehicle ready for test drive. I had my six and four year olds with me. There was a children's area that allowed them to stay occupied while our transaction was taking place. This was a great feature. I also spoke with Jamie, who was kind and helpful. I'm proud to have my new to me vehicle and to have gotten it from such a classy group as SBH! Thanks, everyone involved!

kadramj

Jun 28, 2016

I was looking for a pre-owned Accord and searched online first before choosing Sam Boswell Honda. I stopped by on a Saturday with both of my children with me and was fortunate enough to get Keith as my salesman. I explained what I was looking for and my budget. He went above and beyond making sure myself and my children were comfortable and happy that day during the car buying process. He went well above his "job" and treated us like friends. He found exactly what I was looking for in an Accord and it even came with some extras all while staying within my budget. Without a doubt I would recommend Sam Boswell to anyone that is looking to purchase a new or used vehicle.

Kat

Jun 27, 2016

I went to Sam Boswell because I wanted to do my shopping at home! I knew exactly what I was looking for and what I could spend! Justin L. was introduced to me as my salesman and he asked me a few questions and took me to the car I had asked about. He clearly explained some things to me about the car, let me test drive it and gave me all the figures I needed! I really felt Justin was upfront, honest, and didn't pressure me in anyway!! I liked that and drove away with the car! Thanks Justin!! Also had an issue with cleaning the seats but Justin sent his "detail" man to check it out. I showed him the spots and he took the car back and got them out. I did not get his name, but he was also very courteous and helpful! I owned a Honda Civic and this is my second one! Don't think I will ever own anything else! Also, had my old Honda serviced with Sam Boswell for 3 years and was never disappointed! Fast, friendly service! Thanks Sam Boswell!!

Delshak

Jun 26, 2016

Bought the car from about 3 hours away. They made it super easy and the car was as advertised. I'd recommend to anyone.

Nancy Garner

Jun 19, 2016

I have never been to a dealership that made me feel welcome and no pressure! Chris C. and Micheal L. went out of their way to ensure all my needs were met. Need a new vehicle go see those guys they are very knowledgeable about their products in really don't think there is a question you can ask that they don't know the answer to regarding Hondas. Thank you guys for everything and your support!

Gina M.

Jun 17, 2016

After having an absolutely horrible experience at an actual local Kia dealership, I decided to visit Sam Boswell Honda and look at two of their Kia Sorentos that they had on the lot. I am so thankful I did because Kieth (The gentleman that assisted me) was so kind, understanding, easy to work with, and didn't sit around feeding me a bunch of crap. It was the first time I ever had an enjoyable car buying experience and didn't have to stress. I even had my two children ages 8 and 10 with me! Whether I chose to buy a Honda or not a Honda I would still go back to Kieth and see if he could find me what I wanted. So over all as a woman toting around her two children trying to purchase a car my experience with Sam Boswell Honda was fantastic!

Gina M

Jun 17, 2016

After having an absolutely horrible experience at an actual local Kia dealership, I decided to visit Sam Boswell Honda and look at two of their Kia Sorentos that they had on the lot. I am so thankful I did because Kieth (The gentleman that assisted me) was so kind, understanding, easy to work with, and didn't sit around feeding me a bunch of crap. It was the first time I ever had an enjoyable car buying experience and didn't have to stress. I even had my two children ages 8 and 10 with me! Whether I chose to buy a Honda or not a Honda I would still go back to Kieth and see if he could find me what I wanted. So over all as a woman toting around her two children trying to purchase a car my experience with Sam Boswell Honda was fantastic!

Bsteph

Jun 15, 2016

This is a great DEALERSHIP! Our salesman Michael Zieglar was so nice and very helpful. I would recommend him to anyone! All of the staff at Sam Boswell was very nice and so helpful!

Bama's The Greatest FTBALL Program In History

Jun 14, 2016

Keith Stone did an excellent job dealing with me.He is a very helpful salesman.If someone is dealing with Sam Boswell Honda I would recommend you deal with Keith.

goodsalesmanship

Jun 14, 2016

Keith did an excellent job of helping me.His service during my buying experience was very good.He was very helpful in everything I needed.

LorRon Farms

Jun 14, 2016

From the moment we entered the dealership we knew "service was their priority!" The showroom, desks, and lot were spotless, everyone was accommodating, warm and genuine. All our questions were answered in great detail, options explained, as well as extras provided by the dealership. Financial paperwork was fully explained and completed in record time! Justin and his trainee are number 1 in our book!!! They were personable, patient, knowledgeable------ helpful but not the least bit pushy.... They recommended an excellent place for lunch,and told us exactly when our car would be delivered. Yes, I wrote "delivered"..... to our home in Marianna. When they arrived with our Accord we were naturally excited and impressed with the accessories they had installed... MY grandson showed them one of our AQHA horses and our visit was enjoyable. We felt our experience in purchasing our Accord was so positive that we extended an open invitation for them to stop by if they were ever in our area !!! THANKS to all at Sam Boswell Honda....

Heather & David Doig

Jun 13, 2016

This is the second vehicle we have bought from Sam Boswell Honda. Everyone from the owner O'Neil Boswell; to the sales Managers Josh & Jamie have been exceptional... We had a wonderful salesman named Keith who I highly recommend! We love our new 2016 Touring Pilot.

Adams family

Jun 5, 2016

Great customer service! Kevin made sure we looked at and test drove anything we were interested in. The vehicle we chose had been traded in and not yet listed for sale. They let us take it home overnight and make our decision and then worked with us on the price when we returned. Our pleasure doing business with you.

Mitul1987

Jun 5, 2016

I bought Honda Odyssey touring elite . It was great experience and there was very helpful salesman ( Denise) work at Sam Boswell Honda, enterprise , AL.I was excited to buy my very first car in my life. It was great price and deal that you can easily get ready to purchase vehicle.

steph's crv

Jun 1, 2016

Robert H was very informative and accommodating to our needs and took care of things we did not even think about! Gas fillup before we left! Thanks so much for making us feel like we were not just a number!

Weensterella88

May 29, 2016

Thanks to Robert Humphrey for getting me a great deal on my new Honda Civic! I absolutely love it!! He went above and beyond to make sure I was satisfied with my monthly payments.

Ratboy

May 22, 2016

Great atmosphere and very welcoming. We dealt with Roger Bailey. He was very open and welcoming. We recently moved to the area and Sam Boswell Honda was by far the most open and welcoming that we visited. They worked with us to get a deal we were happy with and felt like they listened to us. Would recommend them to anyone.

Kelly1984

May 18, 2016

Thanks to Mike Lum for getting us the best deal! And the rate we got was AWESOME! I will be definitely be back for my next car!

JulieKC

May 17, 2016

As a buyer out of town, I was at the mercy of the salesperson for getting photos and information about the vehicle. Roger was extremely helpful and he even gave me his direct cell # to call me during off hours if I had any questions about the vehicle my husband and I were buying. He also went out to the lot multiple times to get additional pictures. The dealership offered to pick my husband up at the airport as well to come get the vehicle......now that's above and beyond service! Would buy from Sam Boswell Honda again!

Benita1981

May 3, 2016

I'm a first time car buyer, and the salesman ( Mr Robert Humphrey) worked diligently to ensure that I received the best deal that they had. I am more than happy with the services that I received, and would highly recommend them to anyone that is looking to purchase a vehicle. Their customer service skills are excellent, and the kept me updated every step of the way. They took care of all of the paperwork so all I had to do was sign on the dotted line, and drive away in my new altima

cmikepotter

Apr 27, 2016

Roger Bailey was a pleasure to work with for the sale of the used vehicle I purchased.They take care of their service members and are great to work with.Thanks to Jamie Christian the sales manager who overseen one minor issue with my used vehicle. I am walking away a very satisfied customer with my Dodge Journey. The 3,000 mile limited warranty comes with their used vehicles and the issue I came across was immediately addressed, I couldn't have asked for anything more. You won't beat the pricing or the customer service or even the 3,000 mile 3 month warranty that's offered on their used vehicles. Gives you reassurance after purchasing a used vehicle that you will be taken care of if any issues arise. In addition I called with a minor issue and was immediately told to bring the vehicle in the next day to be serviced at no charge. Most dealerships would have booked an appointment but Sam Boswell squeezed me right in.

Harbrown

Jan 21, 2016

I buy a new Honda every couple of years, usually check the Gulf Coast locations for car and price. Decided to reach out to this dealer hundred and fifty miles away, they had the car and the best price , all transactions went very smooth - - will buy from again

Arnold1234

Jan 9, 2016

Their ad specifically stated under the Vehicle Condition Section: "No known accidents" and "No known body work. We live in Birmingham and drove to Enterprise to purchase this car because it was a great deal and appeared to be a really nice Pathfinder. We arrived to the dealership and unfortunately it was raining. During inspection, I noticed some screws missing in the fender and asked if it had been wrecked. Their answer was "it has a clean Carfax". I should have pushed harder. Lesson learned. We bought the car and the next day, in the sunshine, I noticed the fender had a crease and was wavy. Not too big of a deal. I would take the car to a paint-less dent removal shop and have it massaged out. However, the shop owner advised that the fender had Bondo in it which means if you push the dent out, it can crack the Bondo and the whole fender would have to be repainted. Also, it appeared the entire front bumper had been repainted as well. Now I'm wondering, to what extent was the wreck? I found a receipt in the glove box left by the previous owner with her contact info on it. I decided to call. I assumed the previous owner wrecked it, had a cheap repair job done, and traded it in, right?? Wrong! She informed that it was wrecked when she traded it in and even sent me a picture of the damage at trade-in! So Sam Boswell Honda did have knowledge of the accident. Then they put it up for sale falsely advertising that there was "no known body work. Whats worse, they not only knew about the poor bodywork, they did the poor bodywork. I called and spoke to Josh Byal who seemed extremely embarrassed about the situation and wanted to help. He agreed to cancel the deal and allow me to return the car. I stated that it's a good car and what about fixing it? But fix it right. Josh said that was a possibility. Here's where it goes sour. The next day, I can't get a hold of Josh and get pushed to Jamie Christian who refuses the option to repair it because to repair it right would require replacing the fender and that would cost too much. My only option was to return it. He also stated that it was a good car and that we are too picky. What?! We are too picky! The more I think about his suggestion that we are too picky the more infuriated this makes me. Note they SPECIFICALLY stated on their ad "no known accidents" and "no known bodywork". If expecting a car dealership to not lie on their advertising is too picky, then yes, we are too picky. I think the majority of the population would be considered too picky too.Jaime agreed to send someone to pick it up, which was great, I didn't have to drive 3 hours back to Enterprise. However, we already spent money on this vehicle. We repaired a chip in the windshield, had the missing screws and other parts replaced, replaced a broken visor, purchased an AutoCheck report to validate the Carfax report they gave to me, and bought a $20 bottle of special electric power steering fluid because the power steering was extremely loud and the reservoir was dry. All in, we spent about $120 out of pocket specifically for this car. Plus, the gas to drive from Birmingham to Enterprise and back to get the car. Not to mention how much time we spent. They refused to reimburse us for any of these expenses.In addition, we had a car at another dealership in mind but decided to buy from Sam Boswell because the price was better, and it was closer. Well, unfortunately by the time we returned this car, the other one was sold. Now the end of the year deals are gone, and the only comparable cars are $3k - $4k more than what we could have gotten before the New Year. We wasted our time and money dealing with this dealership.

Out of state buyer beware

Jan 7, 2016

My wife and son purchased a truck from them and they refused to issue a temporary tag for the vehicle and when my son went to the Leon County Florida Tax Collector's office to transfer the tag from his other truck he was told it could take Alabama a month to have the paperwork transferred to Florida and that he could not transfer his tag to the vehicle he purchased from Sam Boswell until that takes place and shouldn't even be driving the truck. No one at the dealership informed either my wife or my son of this till after the purchase was completed. So much for honest disclosure. Plus it was a bait and switch deal also.

Fireman0806

Jan 6, 2016

Just want to say that dealing with Sam Boswell and Chris Campbell was a great experience. Chris went way above and beyond anything he needed to. He felt he could make a deal and he didn't stop until we signed the papers on our new Honda Odyssey. After weeks off other dealerships messing with our credit and just pushing us around. I called and spoke with Chris and told him what was going on and he made it his personal goal to take care of us. We traded in our vehicle and my wife got exactly what she wanted and it's to all the thanks to Mr. Campbell for all his hard work dedication and not giving up on making this deal work. I recommend Sam Boswell and Mr. Campbell for you next purchase location and salesman.

Lisa

Jan 4, 2016

Inquired on line and within 60 seconds I had a call back! Chris worked with me to get me the best deal!Hassle free experience!!!

Brandon

Dec 18, 2015

Accidents happen to all but had little mishap with car with help of Josh Byle and Rodger Bailey I was made a deal I could not refuse. Great staff and great care for customers! My wife extremely happen she always wanted a new car for Christmas now she has a new CRV. To make it even better they had a big red bow on it when my wife picked it up! Great job guys!

Fran S.

Dec 7, 2015

Refreshing, no pressure car buying experience. Chris Campbell was our salesperson. He worked diligently to provide us excellent customer service, so that we left feeling confident about our trade-in and car purchase. Everyone at Sam Boswell was friendly and eager to help us- Chris was never in a rush, even when my test drive went beyond closing time! I highly recommend Sam Boswell Honda and salesperson Chris Campbell.

Sporty

Dec 2, 2015

From the day I walked in I was treated like one of their own! As a first time buyer I was nervous and all that comes with that first big purchase. I felt and still feel extremely confident in this dealership and I really would like to recommend them to anyone looking into buying a car. Thanks Chris!

New Red Car

Dec 1, 2015

We were pleased with the efficiency of purchasing a Honda. The website is well organized and the response of salesman Christopher Campbell was courteous and efficient. The experience was low key and non-aggressive and we would buy from Sam Boswell Honda again.

JohnMcCann

Nov 28, 2015

This is by far the worst dealership I have ever been to. The salesmen rush you to make decisions. I will certainly not be coming back to this dealership in the future.

Jamesmc

Nov 26, 2015

A relaxed and friendly environment. I feel just as confident with my certified preowed as I would with a new car. Thanks again to Robert for the professional and courteous customer service.

CP88

Nov 5, 2015

Came to Sam Boswell looking for second vehicle. Chris Campbell did excellent job by helping me pick the correct vehicle to fit within our budget.

K. McBride

Nov 3, 2015

I just bought my second Honda from Sam Boswell with salesperson Robert Humphrey. I've always had a great customer service experience here. From the salespeople, finance and service departments. I feel no pressure and I'm treated like an old friend.Robert always seemed to know exactly what I'm looking for in a vehicle. He listens to my needs/wants and he makes the car buying experience a delight.I'm sure that when I purchase my next vehicle, it will be a Honda with Sam Boswell.

CGC

Oct 20, 2015

My wife and I needed a larger family vehicle. Upon arriving at the dealership we were approached by Chris Campbell. He was very helpful in answering our questions and pointed us in the right direction. We test drove a Chrysler Town and Country and really liked it. Chris work with us to help get the payment in line with our budget and we were on our way. He was also very informative on other products and services available at Sam Boswell. Great all around experience. I highly recommend Chris Campbell at Sam Boswell.

Mrs.B

Oct 17, 2015

I found a vehicle on auto trader and contacted the dealership about it and some with Chris. I asked him to send me actual photos of the vehicle since the ones online were stock photos. He ends up emailing me a video, which I thought was awesome. I've never seem this before and it seemed like he valued the customer's business. He was pushy nor being a pest like most other dealers which is one thing I greatly appreciate. I would definitely buy from here again.

MsgHorne

Sep 22, 2015

Chris Campell was great. No pressure had everything we needed. Treated us nice and it was a relaxing experience. No high pressure sales and caters to the military. Made sure we had a great experience.and got what we wanted at the price we wanted to pay. Great Dealership!!!!!

gail

Sep 1, 2015

I recently signed my third lease with Sam Boswell Honda. As in the past, it was a great experience; the employees are so pleasant, respectful, and informed. Chris Campbell worked diligently to be sure the vehicle I leased would meet my wishes and the needs of my aging mother. Even though the dealership is undergoing some physical improvements, the staff made every effort to make me comfortable. When my lease expires, I plan to return for a fourth lease.

HondaLady

Aug 18, 2015

I recently bought a 2015 Honda Civic EX and can't speak highly enough of the courteous and professional service I received, especially from Chris Campbell and the finance team. We did a lot of emailing, texting, phone calls, etc. and he went above and beyond in helping me to get exactly what I wanted, including delivery of the vehicle from Alabama to Florida. They are the best to deal with and I am one happy person.

Harriet

Aug 7, 2015

On August 5, 2015 our 2015 Honda Odyssey miraculously survived a potential accident on Ross Clark Circle in Dothan, AL. The details of that near miss were submitted yesterday. During a visit with the service department, an alignment checkup was recommended based upon the abrupt maneuvering and sliding that occurred. The alignment was checked and corrections were necessary. We thank Josh Beene and Isaac Helvin for there timely and professional assistance. Harriet Honda is fully operational again.

pamnjake

Aug 6, 2015

Salesman Christopher Campbell got us exactly the new Honda FIT we were looking for. Sam Boswell Honda is a great dealership. This is the 11th new Honda we have purchased from this dealership and every one has been a great car. Josh and Melissa in service are also great in helping keep ours running well. Thanks for a job well done.

Ken51

Jul 30, 2015

Salesman Christopher Campbell and the entire staff worked very hard to get us exactly the SUV we were looking for. Honda Motor Company makes great cars, and Sam Boswell Honda is a great dealership. Thanks for a job well done.

Dustin

Jul 8, 2015

This was the best experience I've ever had purchasing a vehicle. Hands down the best dealership in town, I won't buy from anywhere else again.

Jeff

Jul 6, 2015

Roger was extremely helpful, available and simply did what he said. The buying experience with Sam Boswell Honda was the easiest and fastest process I've ever experienced.

Happy Customer

May 27, 2015

I took my kids to an outdoor movie at a Relay-for-Life event at Sam Boswell Honda where I met salesman Christopher Campbell. After four years of casually searching and looking at new and used cars, Christopher Campbell finally made the sale with the new 2016 Honda HR-V. Chris hung with me through all of that time with no pressure and no gimmicks. When the HR-V was slated to be released, he knew this was the car for me; and, he was right. I picked up my HR-V yesterday and am excited to be driving it today. Better than the car, however, was the customer service. This was, by far, the easiest car purchase that I have ever made on-site with a dealer. (I did once purchase a car over the Internet and have it delivered to my door the next morning -- but that's the exception to the rule.) Christopher always remembered who I was, by name even, during my extended search and most often was available on the lot whenever I had questions or wanted to test drive a car. He never got frustrated when I did not buy immediately and he did not try to strong arm me into a purchase. Chris can tell you that many of his customers are repeat customers. I know why. Every one else at Sam Boswell Honda was also friendly and helpful. The HR-V? Can't wait to see how well it meets the many needs that I have from business travel and toting lots of A/V equipment to running with kids to family trips. I have a strong feeling that it is going to fare very well!

Redfish8

Mar 2, 2015

They do not work with the budget you tell them u need. And the general manager is so rude there I ask him for help and he told me he couldn't do anything for me ..I'm sorry but I thought it was about the customers.

LynnBW

Feb 11, 2015

I was interested in a particular used car that I saw was located on their lot through their web site. I emailed the address suggested and got a quick response from a salesman, who was friendly, helpful, and knowledgeable, but not pushy or overbearing (Jody). We also talked over the phone. I never actually visited the dealership because it was few hours away. Although I ended up not purchasing a vehicle from this dealership because we decided to wait a couple of years before buying, I would definitely seriously consider driving the distance to work with Jody to purchase a vehicle.

Scofield4

Feb 2, 2015

Great people and dealership! Chris Campbell was great to work with! And Allen was very helpful in the financing department! Overall great experience thank y'all

Wally

Jan 12, 2015

I recently bought a 2015 Honda CR-V from Sam Boswell Honda with the help of Chris Campbell. Although the transaction was not without a couple of minor hiccups, I have still rated the overall experience 5 stars because it was a pleasure working with Mr. Campbell. I would certainly recommend this dealership and Chris Campbell in particular to anyone looking for a high quality car buying experience.

SamSmith17

Oct 6, 2014

Just picked up the 2014 Accord sport for my wife and she loves it. Be sure to ask for Robert, he was very professional and courteous throughout the whole deal. If you want the best money for your trade and a great deal on a new Honda, get Robert and Josh to work on your team.

Ben Schueler

Jul 29, 2014

I traded in a 2011 Tahoe for a 2013 Armada. I live in Fl and did the deal over the phone and had the vehicle delivered to me. Included in the quote out the door price I was told it included title and tag fees. Stewart also said the vehicle would be delivered with a full tank of fuel and two working key fobs. When the vehicle arrived to me the dealership had their delivery driver have the paperwork ready for me to sign and switch cars. The paperwork had the title fee scratched out and nothing about transferring the tag from the Tahoe to the Armada. When I asked that night about how I was suppose to drive the new vehicle around they told me just to drive around without a tag or temporary tag and if I got pulled over just show the paperwork and I'd be fine. I asked them why they didn't do the paperwork for my tag transfer and they said because they haven't got paid by my bank and was holding the title until I they got the funds from the bank. I was stuck without a vehicle from Monday when they delivered the car until Friday when my bank got me a temp tag. My bank also had to do all the tag paperwork which cost me nearly $400 out of pocket that I wasn't expecting to pay and was told was included in the "out the door price" as all dealerships do. The vehicle also came with two key fobs and only one worked. When I told them about the issue they said oh well it's your problem now. I also requested a copy of the carfax and the repair order and Robert said he would send me a copy and has failed to do so! This dealership is awful and has bad business practices. I don't see how they can continue to conduct business unethically!!

dwighttew

Jul 28, 2014

Outstanding experience! Everyone from the salesman to finance mgr. Vehicle was well preped. I would definitely recommend this dealer. I am a satisfied repeat Honda customer.

ChrisH1

Apr 1, 2014

As a very well versed car buyer, this was my 39th vehicle. Sam Boswell has something most dealers miss the mark on, CUSTOMER SERVICE. I contacted Chris Campbell about buying an Accord or a CRV. I told him I do not play games with numbers and will walk away in a second. He was nothing but professional and answered every question with a smile and right away (even 10:30pm from his home). Every conversation was ended with "Thank You for the opportunity" When I decided to drive the 2.5 hrs from home to look at the vehicles, he had them out front waiting and was very helpful. My wife and I drove both and chose the CRV. We were greeted and again, thanked for the opportunity by the sales manger Mike. This was no typical sales team. I needed to make a change to my purchase paperwork that was an error on my part and they sent a driver 2.5hrs from there dealership for me to sign the change.No dealer I have dealt with in over 15 new car purchases has ever impressed me this much. I shopped other dealers for this purchase and Sam Boswell beat all others on price, respect and no sales pressure. Definitely worth the 2.5hr drive. AAA CUSTOMER SERVICE

snyder1965

Mar 17, 2014

The absolute best automobile buying experience of our life! No pressure, great demo, knowledgeable, friendly and courteous salesmen! We highly recommend Sam Boswell Honda for your next car or truck purchase!

ds0928

Feb 18, 2014

We came in just to look at a vehicle...we ended up getting an offer we couldn't pass up and I took home a 2010 Volkswagen CC Luxury. I got exactly what I wanted for my trades, and even got an extended warranty for a GREAT price. I looked at over 20 dealerships in Alabama and Florida for a car that fit what I needed, for over a year and a half, and I found it in my hometown.

Gfields8916

Feb 18, 2014

All so nice and works hard for the customer josh Beene is an exceptional sales person. Josh Bayle and Allan will do everything possible to make it work out AAAA+++

Scrawford82

Feb 18, 2014

We had a great experience with Sam Boswell! We will definitely do business with them again in the future! Excellent customer service! Have already recommended them to others!

betwayne1

Feb 10, 2014

I was met with a smile and a handshake, asked my interest, shown the vehicle, answered any questions I had then rode in and drove the vehicle. There were certain needs my wife and I had which were the reason for trading for the new Honda CR-V. Those needs were met in the CR-V, we have only been on a 6 mile trip but are happy. This is my fifth Honda, all purchased at Sam Boswell Honda. The employees are friendly, helpful, and want to satisfy every need I (the customer) have. I highly recommend Sam Boswell Honda to anyone and everyone I meet.

mkevin

Feb 10, 2014

This is my second time using Chris Campbell at Sam Boswell Honda in a 4 year time frame, He is well versed in the products, honest, and takes the time to ensure your in the make and model you desire. I called him up and told him what vehicle I would be looking at, and he had the new Honda Accord parked right up front, and meet me within a minute to welcome me to the dealership. Chris and everyone at the dealership go out of the way to make the car shopping a true experience. Chris takes the time for follow-ups on my new purchase. I appreciate all he does. It is the little things that brings the customers back. Thanks Kevin

debrashiver

Feb 6, 2014

I could not have asked for friendlier people. Everyone said thanks when we left after buying our Honda. We were able to test drive and loved our Honda

Neeko

Jan 9, 2014

My experience with Sam Boswell, was a great one. The service was great, advice about the vehicle was in depth. My Sales associate was wonderful as well, which was Josh Beene. Was very helpful in picking out my very first Honda. And I absolutely love it.

andersonvlo

Dec 10, 2013

Best buying experience I have ever had. Great sales team! I absolutely love my new car! Would definitely buy here again! Go see them for your new car today!

swidergaly

Dec 10, 2013

I have been very satisfied with Sam Boswell Honda over the years. I bought a 2007 Fit, and this dealership has provided good service and a vehicle that has lasted well. I went in to price a new vehicle, and I was greeted by a salesman immediately. His name is Tony Holmes, and he walked me through the buying process without pressuring me to make a decision. He gave me the information that I was looking for, but he waited for me to be ready to make a decision. I appreciated it. He found the vehicle that was just right for me! I am very pleased with it, and I would recommend this dealership to any of my friends.

Kgrimes93

Oct 20, 2013

I went to Sam Boswell knowing exactly what I was looking for. Josh Beene got us exactly what we wanted at a great price! I would recommend Sam Boswell Honda to anyone! I will be back to buy another car from them in the future! Thanks for going above and beyond to get us exactly what we wanted!

mbrigman

Oct 16, 2013

I went to 3 other dealers in the area and was not impressed with the way they treated people, on recommendation from a friend I went to Sam Boswell. Upon arrival I was met by Kelly Marsh a salesperson, I explained to her what I wanted and she went to work. I expected to spend the next 4 hours getting the run around - didn't happen, she got me a super deal on my trade-in and a smoking deal on a new Civic for my wife, since our purchase we have been back to the dealership several times for car wash and regular scheduled maintenance and have been greeted by name every time by Kelly. I will give all of my business to her from now on and have sent several friends there to purchase vehicles. Overall I am 100% satisfied with my experience and would recommend them to anyone who wants a hassle free car buying experience.

mikewelch5

Oct 11, 2013

I had a very pleasant experience from the moment I stepped out of my car. I was greeted by a sales associate when I got out of my car, everyone said hello when I stepped inside also. Kelley was a great sales person. Her and Josh Byal reworked my deal several times until the could get me in the car I could afford. When it came time to sign papers Dwain was very helpful and informative. I never felt pressured at all. Overall I would definitely buy another car from here and would recommend all of my family and friends.

Speak

Oct 11, 2013

I had a wonderful experience buying my new Honda Accord. Kelly was great~no pressure and then when I finally decided to buy car. She patiently went over all the details of the car. Lots of technology for this girl. Haha. We had a great time laughing about all of the things that I said I would just learn that later or get my teenager to show me!! Filled my car up with gas and I have already taken it end for one of my lifetime car washes!! Great experince. Love my Honda!!!

nemckay

Oct 10, 2013

My experience was wonderful! The sales folks that I worked with were all wonderful and very helpful. Every single one of them contributed to a great car shopping experience. I was greeted immediately upon entering the dealership by sales consultant Josh. My test drive experience was both informative as well as fun. Tony was a wonderful sales consultant to drive around with. All of the sales people were great about answering any questions/concerns that I had. I can say that I would highly recommend Sam Boswell Honda to any of my friends, family and acquaintance, for any of their car buying needs.

Kendra22

Oct 3, 2013

After owning 3 hondas in the past this is the worst yet!!! Ive had issues with my 2013 honda civic since 3 wks after buying it brand new!Service dept claims the noise im hearing is normal, the noise didnt start until 3wks after having the car and now it louder than it was when it started! Ive tried several times to contact the service mgr but hes never in the office or never returns calls and I live 50+ miles from the dealership and refuse to drive that far and him not be there!

megedw

Sep 25, 2013

I really enjoyed working with Ken and Josh. They both made me feel very welcomed. I enjoyed my test drive a lot with Ken.Dawin was great working with me. Thanks guys

MoonDogie

Sep 4, 2013

First bad Honda I've ever owned out of 5 I've own. Bought a New Honda Accord in October 2013 and it is a Lemon. Gas mileage is excellent, 26 - 28 local driving, 30-33 Freeway. Only good thing I can say about it. NAVI system sucks freezes for hundreds of miles, if you trust it you are guaranteed to get lost. If you are looking for a street or Hwy forget it, you won't find it with this NAV. Also, my wife has got lost several times trying to find locations with the NAV. I drove her to the Atlanta International airport and it took us into the middle of the city 16 miles North of the airport, we stopped to get directions 3 times and almost missed her plane. It could not locate the Atlanta International airport; totally unreliable and wife don't trust the car so she uses out other car. I bought a Garmin ($140) and sit it in front of the NAV window (it works), never freezes and never get lost anymore. The Bluetooth Hands-free phone system sucks! Voice has never worked, incoming calls are Intermittent, sometimes works, most time it don't; to call out still have to dial it from the cell phone. Several requests to meet with the owner but only allowed talking with one of the supervisors. Only recommendation was to switch carriers to ATT. Our cells work fine with our current carrier; its the hands free audio system that doesn't work.When Sam ran this dealership the service I got there on 3 Hondas was good, honest and reliable and it was not a problem to get a meeting with him if you had a problem of a serious nature like this. In my opinion, since 2012 this dealership has deteriorated to a standard that I can no longer trust on anything. And if I can get rid of this Lemon then Ill never buy another Honda. I have it up for sale for past 4 months for $3500 below cost. If I cant dump it then I will have to trade it on something reliable and take my loses. I filed a complaint under the Alabama Lemon Law only to be told by someone at Honda Motor Company in California that they would not honor that law. Why is the owner not willing to meet with a customer that has a serious problem with a car that was purchased from this dealership???

hcook

Aug 18, 2013

I love this place! They were extremely busy and instead of making us wait for a sales rep that we thought we had talk to they let us talk to several...which was nice...every one was extremely helpful and nice! It was raining whenwe test drive the vehicle we came for and didn't notice something wrong with it...when we brought it to the sales persons attention they got it looked at and part ordered for us just like that! Very appreciative of the workers there!

deschoolie

Jul 31, 2013

Initial contact was via internet sales. Feedback and response was timely. Was able to get the vehicle I wanted, with what I wanted with a very successful outcome: a happy customer. Excellent business manager who explains everything. This was my fourth vehicle from this dealership. Everyquestion Ihad was answered both on the sales floor and during the paperwork signing.

pnkward

Jul 26, 2013

After researching several models we decided to purchase a Honda Accord. We chose Sam Boswell Honda because of its convenient location and distance from our home. The sales staff was friendly and accommodating. Tony was very informative and pleasant to deal with. We were pleasantly surprised to discover how easy, quick and painless our visit to the finance office turned out to be. The agreed upon price seemed fair and our overall experience was very good. We would definitely recommend this dealership to our friends and family.

rhc1229

Jul 19, 2013

Upon initial contact, the sales rep Mitch Olson was energetic in locating and showing the two vehicles I had expressed an interest in. The second one, a new item, was listed on the dealer's web site but the sales manager told the salesman they did not have the vehicle. When I called the information up on the dealer's computer, the sales rep located the vehicle and proceeded to demonstrate its features. This subsequently led to the sale. The dealer's employees seemed cheerful and comfortable in their jobs which would indicate to me that management takes an interest in the employees beyond just making a sale. I would not hesitate to recommend the dealership to others.

WHopkins

Jul 17, 2013

The buying experience was very pleasant compared to most. The salesman was knowledgable about the product and was receptive to what we wanted. There were no high pressure sales techniques and they worked with us to get the financing arranged to where we felt comfortable. Overall a nice pleasant experience. I highly recommend this dealer to anyone looking to buy a car.

proverbs35

Jul 7, 2013

THIS WAS A GREAT EXPERIENCE, WE DID OUR RESEARCH ONLINE, IN FACT WE SHOP ON LINE FOR OUR HONDA ACCORD, LOOKING FOR THE BEST DEAL WE COULD GET, AND ALSO WE NOTICE THE DEALERS WHO WANTED TO HELP US, WAS VERRY NICE AND EMAIL US THEIR QUOTE WHICH TO US WAS GREAT . KELLY HAS CALL US THREE TIMES AND LEFT US A MESSAGESO I BELIEVE THE THIRD TIME WHEN SHE CALL WE WAS AT HOME AND MADE AN APPOINTMENT WITH HER, OH BOY WHAT A RAINNY DAY AS FOR THE WEATHER , BUT FOR US IT WAS A GREAT DAY SHE HAD EVERYONE WORKING FOR US TO HELP US NOT ONLY GET THE CAR WE WANTED BUT TO GET THE CAR NOTE IN OUR BUDGET, WE HAD PLANS TO GO OUT OF STATE BUT SHE CHANGE OUR MIND, AND I MUST SAY THE WHOLE STAFF WAS VERRY NICE AND KELLY IS A GREAT SALESMAN THAT CARES ABOUT HER CUSTOMERS, AND THIS WAS A GREAT EXPERIENCE FOR US, SHOPPING ONLINE, AND WE JUST WANT TO THANK EVERYONE, AND WE LOOK FORWARD TO SEEING YOU ALL IN OCTOMBER.AGAIN THANK YOU ALL MICHAEL AND MAE TRAWICK

freebychoice

May 23, 2013

At first I was not going to purchase because she didn't return my call the first day. Then when she called the next day, it was well worth my while. I was looking all over Birmingham for a price that I could work within the budget that I wanted. When she needed, she referred to her supervisor for further assistance. If I ever buy another Honda, Boswell Honda will be my first call because of their willingness to assist. I am loyal to those that are willing to work with me and because they were willing, they will have first priority for future dealing with me even though it is a 3 and 1/2 hour drive for me. I just wish they had a shirt with Honda and the dealership name so that I could flaunt it to the dealer that I had problems with. So if there is a shirt available after reading my review, please provide because it is good advertisement for happy customers.

hhh666

May 19, 2013

I have been using a different dealership for my service. until last month when that dealership could not work me in for an oil change.upon calling Sam boswell Honda service department I was told to come in and they would do my oil change that day....best change I have ever made!!!! Carrie Williams and Matthew Gasko are the best employees at any service department that I have visited. They are professional and courtious. Every thing they did that day was with friendleyness and not only did I get great service, they also washed my CRV. Believe me I will keep using there service department.

plfarley

May 17, 2013

I just left the dealership for having a part put on my car and was helped by Carrie Williamson, who kept a smile.on her face throughout my visit and went above and beyond great customer service to help me with my car. She is an asset to Sam Boswell completely ensuring my customer satisfaction was met and exceeded, something of which presently is hard to find.anywhere. She should.definitely be acknowledged for her wonderful.customer service skills. Thank you so much Carrie I will recommend Sam Boswell to my friends and return myself.

harleymast

May 1, 2013

I worked with John Seals and he was a very helpful and professional employee. He was totally willing to work within our budget and was very informative on the vehicles we were interested in. What a pleasant experience! He was never pushy and gave us our "space" when we were looking. When we started the buying process he was very quick and helped us out the entire way. I would highly recommend any of my friends to utilize John as a salesman. I commend him on his professionalism and his integrity. I can easily see how he is a very valuable asset to the Honda team there at Boswell.

WWhitaker13

Apr 29, 2013

Fast friendly & honest service. I contacted dealership to inquire about purchasing a new Odyssey. Spoke with Jody who was friendly and timely with response. Despite being from out of town, the vehicle & price were as agreed upon my arrival. No surprises. They worked hard to earn the business and were straight forward with what they could do. I would definitely recommend purchasing from Sam Boswell Honda.

Cmwvaw

Apr 18, 2013

Great experience. Friendly staff not overbearing. The truck had been gone over with a fine toothed comb. I would definitely recommend to a friend or family member.

Tammyh

Mar 22, 2013

It was a pleasure doing business with this dealership, and I don't often feel that way. I would recommend seeing them for your next auto purchase.

Villagevet

Feb 23, 2013

We located a used 2011 Nissan Rogue through AutoTrader at Sam Boswell Honda. The quality and number of pictures provided allowed us to make an informed decision before traveling the 130 miles to take a test drive. The car was exactly as advertised and we felt the price was excellent. Josh was extremely knowledgable about the car's safety features, which was very important to us. All of the staff was friendly and helpful. We feel that it was well worth the trip to Enterprise for this purchase.

vtxfrank

May 11, 2009

I am in the Army stationed at Fort Rucker and am suffering from a Traumatic Brain Injury. I recently needed to buy a new car to replace an older gas guzzler and I wanted a new Honda Civic. After shopping around Alabama and Florida, I started asking questions about Sam Boswell. I found many folks have had great buying and service experiences with Sam Boswell Honda since Oneal Boswell took over managing the dealership in 2008. My experience was the very best car buying processes I have ever had in 20 years of buying vehicles. None of the games, just up front, honest and sincere people. I had been to two other dealerships, a Honda and a Mazda dealer outside of Enterprise, and I was appalled at how people will take advantage of someone like me with a brain injury. Sam Boswell Honda didn't try to take advantage of me and in fact, went out of their way and stayed way past closing time answering all of my questions and then, stayed open even later so my wife could get there and make sure I had done all the research properly. She and I were both amazed to see how honest, tremendously reasonable and fair the folks at this dealer are. Now that a month has passed, I do not find myself with buyers remorse. If you need a good dealership that treats you with respect, is disabled friendly and is military friendly, look no further.

hardnfit40s

Oct 28, 2007

Bad customer service! Stay clear and save the aggravation !

Aubie3000

Aug 17, 2004

The Very Best Honda dealership in Alabama(Bar None). Everyone we dealt with is a professional, with a very personal touch added in.<br>I would tell anyone it is worth the drive to Enterprise to buy your next Honda.