Used Cars for Sale at Santa Barbara Honda in Goleta, CA

AlfNewman

Mar 14, 2016

I called the service dept. after our '05 Civic Hybrid was found to have a failing hybrid battery -- a very expensive item which by law is now warranted for 11 years. The service rep. immediately said he believed it was not still covered. After I told him I already knew it was (from Honda of America), he said he'd check into it, and later did agree it was covered. While the car was getting the battery replacement, they decided to do a "Multi-Point Inspection." The written results stated that all fluids needed replacement ("Major Service" - $381.); also that a front brake job ($225) was immediately needed. I refused the work, and later checked the alleged deficiencies. None of them were true, and the front brake pads have plenty of thickness left. The battery replacement itself does appear to be satisfactory.

Km823

Aug 31, 2015

We made a deal on Thursday with one salesman for the trade in of our truck for a used kia. Trade in value was done sight unseen and oxidation to paint on door was mentioned to the salesman. He said it was not problem-easy fix. When we returned over the weekend as discussed our salesman was not there like he said he would be and once they saw the truck they wanted us to pay an extra $2000 on the deal. They were deceitful, lied to us, and wasted our time! No deal was made!

Lesliek4

Nov 24, 2014

We own three Hondas and will never buy anything else. The service department, no matter the city I am in, is beyond superb. Just left this dealership after being very well taken care of by Justin Shores, Service Advisor. I am visiting my daughter who attends UCSB and her driving in a safe vehicle is very important to my peace of mind. The bumper on the Honda Accord she drives had become loose from the piece above and we wanted to fix it before it became a huge problem. Like just dropping on the freeway and creating a mess. Justin dropped everything he was doing, rescrewed the parts together, and we were on our way within 3 minutes. Seamless. And he referred me to a body shop who gave me an excellent quote should the problem return. Service with a smile! I find these crummy reviews below hard to believe. I have never had anything but a stellar experience from the Honda dealerships who have taken good care of me and our family cars. Thank you Justin for your time today. Delighted to surprise you with an excellent review.

TheGrizz

Dec 25, 2013

Been taking my 2003 Honda Civic to Santa Barbara Honda for service for several years. Great service department and excellent work always done on the car. The one downside to this dealership is the facilities- they are aging and show several years of built-up wear... Not a deal breaker, but something worth thinking about.

dmazza88

Jan 4, 2012

We went to look at used Honda Civic. I had already bought a brand new Civiv (Loaded) in CASH, to years ago. This was also going to be a cash deal. Not only were the salesmen not professional, they didn't even want to talk about price, they would not budge from sticker price at all, let alone sit down and talk.