Used Cars for Sale at Seaview Buick GMC in Lynnwood, WA

Lynn

Aug 3, 2016

fast and friendly service. like that I am always informed as to what else may be wrong with my car.

Craig

Jul 27, 2016

Kathe Arambul was great! Since the 2017 GMC Acadia had not come out yet, Kathe kept us up-to-date from the date we first showed interest, right through the date we purchased the car.

Keith

Jul 27, 2016

Everything went very smooth with the process. From viewing the lot with no pressure, test driving our car, trading in our old car to driving off in the new one that evening. We brought one car in for service and had no intentions on selling our other car or purchasing a new one. Dan was fantastic to work with.On a different note. Your service department is amazing. I can not tell you how thankful I am for David being there. You guys have won a customer for life!

KeithFreeman

Jul 27, 2016

Everything was great. No hassle viewing the lot. We brought one car in for service and ended up trading in our other car and driving away in a new one. Staff was super friendly and very helpful with our other car with the repairs. Kind hearted people with down home family values.

FarmOwner

Jul 25, 2016

Good sales staff - very helpful/friendly. Finance manager is wonderful! I really appreciate accurate, no BS info. And he was very patient with the process, even though it was the end of the day.

Rochelle

Jul 23, 2016

We had a very positive. All of the staff was very professional. Everyone was very helpful. It was a Low pressure sales experience.

Charles

Jul 20, 2016

Even though I did not have an appointment, David was able to fit in my oil change and even some corrective work, both of which were done in a timely fashion and a reasonable cost. The Tech even took some extra effort to do a custom modification for the corrective work, which saved ton of time and expense if the part had to be ordered and the work redone.

Richard

Jul 19, 2016

They carefully looked at the issue with our car and chose to do the repairs that were only necessary, nothing extra that would have cost thousands of dollars.

James

Jul 16, 2016

Nice people and very helpful. Very nice facilities. I like their honesty and how friendly everyone was. Very helpful and know their product

Roger

Jul 15, 2016

Kathe took time to answer all questions, I was never hurried or pressured to make a decision. The owners took the time to talk to us and ask if they could personally do anything to help. Everyone was very sincere,and helpful,a good experience.

Frederick

Jul 14, 2016

efficient and expert repair service. They even washed my car! I have purchased 2 automobiles over the years from these folks and the sales and service is consistently excellent.

Cheryl

Jul 12, 2016

It was time to replace my Yukon XL Denali that I had had owned for 12 years. I found them very friendly and did not feel pressured.

Tyler

Jul 8, 2016

I had a great experience with both Steve, the salesman and Britta, the General Manager. I was treated fairly throughout and I would highly recommend Seaview.

Dennis

Jul 7, 2016

Soft sell, easy transaction, very friendly staff. I found the vehicle I had been looking for and purchased it the same day!

Dorothy

Jul 2, 2016

Seaview provided prompt, courteous service. They provided complete service according to what was needed plus washed and vacuumed my vehicle without my requesting it! I am a totally satisfied customer and they have my complete loyalty.

DMnCW

Jun 28, 2016

As is no warranty means..u get what u buy..buyer beware..now fair is fair...we bought extended warranty and noticed a rub issue on our truck..wheels had wrong offset and tires were just too big without a lift..didn't notice rub till we pulled in driveway at home..after the purchase..worked with Seaview..a few hiccups but in the end Seaview stepped up to the plate and helped to fix the problem! Thanks Nick and Seaview!

Martin

Jun 25, 2016

Prompt service, quality work, no up-selling. The only improvement I would suggest is to offer a loaner car for all day service appointment.

Chris

Jun 23, 2016

The team at Seaview really work hard to ensure you get the information you need to make a smart purchase. They are committed to making sure you are taken care of, and help eachother out.

John

Jun 21, 2016

No pressure atmosphere. Sales team was personable and honest. Felt like a family atmosphere. The finance dept bent over backwards to help us with out loan.

Mark

Jun 14, 2016

Everyone we worked with was courteous and helpful. No pressure, no trying to up sell us on extra items. The purchasing process was fast, and we feel we received an excellent price on the vehicle we purchased.

Thomas

Jun 11, 2016

A long drive to get there, but well worth it. Good price, good vehicle, selection and delivery of the SUV was very professional.

Katherine

Jun 6, 2016

The salesman who helped us was wonderful as was the finance guy, so far the process has been painless and pleasant!!!

Ronald

Jun 6, 2016

Very little negotiations on making a trade in and deal on the new truck. Sales team was a pleasure to deal with.

Dennis

Jun 3, 2016

Personal attention from Nick. My first encounter was a "here's what I am looking for" conversation. Two days letter Nick called and I bought my first Park Ave. Two years later I bought another. That one was totaled and, had my wife and I not been in a Park Ave., she would have been killed. I bought our third Park Ave. before the sun set the day of the wreck. Nick was involved in all three transactions.

Annemarie

May 31, 2016

My experience with the sales staff was excellent. The sale was easy, smooth and felt no pressure. Very pleasant experience.

Todd

May 29, 2016

This was our second purchase from Seaview Auto Center. I just called the sale representative that helped us the first time and she located the car we wanted and we picked it up yesterday. We also worked with the same finance manager. It was nice doing business with someone we already had a working relationship with.

Richard

May 14, 2016

Seaview found the GMC I wanted for a good price, explained fully all the options, closed the deal quickly, delivered the vehicle in perfect condition, and had no issues whatsoever----great people to deal with!

Carlos

May 11, 2016

Fast and reliable service. The staff was very knowledgeable as well. They continue to provide excellent service with each vehicle my family has brought to them and this time proved to be no different either.

Evelyn

May 2, 2016

Dealing with Seaview was the best experience I've had with trading in and purchasing new. Kathe was awesome; no pressure, very helpful with showing me how my new car works. Very happy with the deal I was given on both ends. Actually walked away feeling like I had scored!

Miriam

Apr 28, 2016

phone conversations were informative and courteous...the counter help was courteous, but not particularly friendly...facilities were clean...complimentary coffee would be nice.

Connie

Apr 19, 2016

Kale was a big help and you had the perfect car for me! Purchasing process was very easy. Very friendly staff!

Chris

Apr 18, 2016

Kathe made it easy to negotiate the pricing via phone, text, and email. She then had the paperwork ready to go once I arrived, so I was basically in and out as quick as you could make a big purchase go.

Gregory

Apr 12, 2016

Prompt and Courteous. But didn't provide me with an Oil CHange Card until I asked about it. I've brought the car in routinely for Oil Changes and now only have 1 punch.

JohnS

Mar 25, 2016

I brought my Sky Redline in for a preemptive water pump replacement, because I'm plannning a 5000 mile trip this summer and don't want to get stranded out in the middle of no-where. The water pumps in these cars go bad and leak at about the 50k mile mark and my car has 73k miles on it. I thought getting it done now would be prudent. I arranged an appointment online for a drop off Monday afternoon, and was assured everything was all set and I'd get my car back Tuesday afternoon. Got a call Tuesday afternoon, they hadn't even started on it - they called only to give me a cost estimate. They said it'd be done Thursday for sure. I called on Thursday for a status - they had to check to see if it was done. And it was. I went and pick up my car and on the drive home, the engine began to over heat. When I got home the coolant overflow puked all over the garage floor and the engine temp was 216 degrees. The temp had never previously been over 200. I called the service manager and he said 216 was normal. Well, its not, because it hasn't been and I have the shop manual that says it should be between 185 and 195. I'm going to finish what they were supposed to, and bleed the cooling system of air bubbles - which are causing the water pump impeller to cavitate and keep it from pumping coolant around in the cooling system. They also changed the thermostat - which I did not authorize. And they grossly charged me for the parts - double the retail price I can get at GMParts. I'm never going back to Seaview. A simple job and they couldn't do it. They don't have my recommendation.

Kelly

Mar 19, 2016

open (not crampted), comfortable waiting area, waiting for my vehicle repair. Time spent getting from est. to final repair - good. Very professional receptionist... and nice to see another filling in promptly when the estimate came available, when the primary receptionist became detained temporarily (working other duties). I have purchased a car here before, and looking to purchase another one for my wife. Looking forward to another non-pressured purchase experience.

Janine

Mar 12, 2016

The mechanic stayed late to get my car completed so I didn't have to take the following day off from work.

James

Mar 11, 2016

1998 Chevy Blazer 4X4... I brought a problem to Seaview GMC that no-one else seemed to be able to solve; Diagnostic Code: PO300 - intermittent engine misfire... and they resolved the issue in 1 day and for a lot lower cost than I was expecting to have to spend... Thanks Seaview GMC!

Robert

Mar 4, 2016

Knowledgeable about the car I was looking at. Worked hard to find me a rate that was better than what I was pre-approved for.

David

Feb 28, 2016

Worked with very knowledgeable fleet manager and was tried with respect. Very good experience. The test drive helped to see how good the SUV was.

Travis

Feb 26, 2016

Service was done timely and appreciate the straightforward explanation of what was needed to be done on truck without trying to sell me on services not required at this time.

Richard

Feb 14, 2016

Friendly and Fast service--I always use Seaview Buick GMC for my service---oil changes and lubes are quick and the customer service is very friendly.

John

Feb 4, 2016

Our car purchase experience was very comfortable, and then we have had Prompt and friendly service in person and over the phone

Aimy

Jan 31, 2016

The Seview sales staff was easy to work with... specifically Kathy. The facilities are nice and the service team very helpful.

Raymond

Jan 30, 2016

We can always depend on you all to "get the job done". Customer service and quality of repairs - the best!

John

Jan 27, 2016

They kept me informed the whole way through my service. Nice and clean facility. I was able to browse through the other pruducts for my truck.

Don

Jan 23, 2016

There was a tough problem and they figured it in a short time. They let me a vehicle which helped me out.

Douglas

Jan 23, 2016

Everyone was very nice and not pushy. The only thing that I would have done differently is waited for my husband to help me with the negotiations! !!!

Mary

Jan 20, 2016

Service was done within time scheduled and I was treated in a very professional manner. Vehicle was vacuumed and washed.

Greg

Jan 19, 2016

I've been very happy with the quality of service. I'm so glad that they replaced the bad battery in the car we purchased.

Marie

Jan 19, 2016

When we left we felt that are car had been looked at and repaired and we will not need more repairs for a long time.

"

Jan 7, 2016

Kathe, my salesperson was straight forward and got me answers to all of my questions. The buy process was very simple and they walked me thru everything.

Ryan

Dec 27, 2015

Dealership was clean and emoloyees were friendly. Purchased my vehicle and they sent me away in it on empty. Probably my only complaint.

Frederick

Dec 26, 2015

Kathy was great Chris was a hoot thanks for getting the parts needed have a great day. Too many words needed

Robert

Dec 12, 2015

Even when someone is new to the job, they do a 100% job of seeing that all is done correctly and professionally.

Tony

Dec 10, 2015

Easy to get an appointment. Service reps stayed on top of the repair. Came out to explain what was going on. Repairs completed within estimated time frame.

Dennis

Dec 6, 2015

What's not to like? Nick and company took their time leasing to what I said and below what I said. Went out of their way and off the grounds to bring my wife and I the car he heard I we wanted and we drove off in it.

John

Dec 4, 2015

David Lee. Professional and personal. States company policy but the customer feels like we are the priority. Better do whatever you can to keep him.

Russ

Dec 2, 2015

The customer service is always awesome~ You are treated like a human being and not a number. There is actual caring dialogue!

Deborah

Nov 26, 2015

Found and fixed my car's problem in a timely manner. Good communication about drop off and pick up. Always a pleasure doing business with SeaView.

James

Nov 17, 2015

quick and efficient with the closing paperwork. The ability to promote a non pressure atmosphere. A friendly staff.Insure promises made buy salesman are followed through with.

John

Oct 29, 2015

Just so knowledgeable and helpful with the fairest prices. It's refreshing to know that the right vehicle for your needs seems to be first,then the sale.

Earl

Oct 18, 2015

Friendly staff, clean environment (wasn't afraid to sit on the furniture or use the restroom), timely service. There was actually coffee available to drink that was hot.

David

Sep 16, 2015

Honesty and friendliness! More than I expected and clearly I would return! Great communication and car was ready when I needed it!

Lynn

Sep 11, 2015

Fast and friendly service. Convenient location.Friendly service and great coffee!Always let me know if there is any additional service needed.

Michael

Sep 11, 2015

No pressure to buy. Kathy was great. Don't know what you want. first vehicle we bought new in 28 years. You don't need to now this.

Chris

Sep 4, 2015

We have purchased a few vehicles from Seaview and have referred friends who have purchased from Seaview. Everyone is friendly and made the experience great!

James

Aug 27, 2015

Excellent customer service and sales staff. They have quality products and fair prices. We have purchase numerous vehicles from SeaView

Ernest

Aug 23, 2015

Friendly service. Had questions regarding coverage. All were answered. Time to perform service was as expected. Appointment made. Did not have to wait for service!

William

Aug 18, 2015

The Service writers are always very helpful explaining what will need to be done, and always call with the estimate and possible options. Never any surprise when I pick up my Vehicle up. I will always trust them with all of my vehicles and have for many years.

Carl

Aug 6, 2015

very professional, fixed problem correctly. prompt repairs i would recommend seaview to other people. very nice facility. they seem very knowledgable about my truck

Glad I left

Aug 6, 2015

Went here to trade up on a used car. Trade in value from them was a joke and they wouldn't lower price on the one I wanted. Practically had to call 911 to get the keys to my car back so I could leave. They listen and then say no. I went elsewhere and got the same car for thousands less.

Russ

Jul 30, 2015

The staff is always friendly and you are treated like a person. I never feel like I am rushed out of there or made to wait very long. They keep you updated as your service progresses.

Breeanna

Jul 23, 2015

You all were very cooperative and made me and my fiance feel very comfortable doing business. Our sales guy was amazing! Supper nice and interactive making sure things went as smoothly and as quickly as they could! Thank you!

Richard

Jul 19, 2015

Efficient. Did not take advantage of someone who does not know anything about cars. Car maintenance is difficult when the customer has no idea what is needed.

Brian

Jul 15, 2015

viewed truck on internet worked with Kathe Arambul via email/phone easy trans-action, no hard sell on extra stuff during paper signing

John

Jun 25, 2015

The men and women in the service department were very courteous and friendly. The work was done in a very timely manner. I have had work done there in the past and always had a good experience.

Victor

Jun 13, 2015

I didn't need to waste my time. Greg seemed to listen and just get the job done. Negotiations were expected back and forth with a fair price settled for both sides. (Unlike some other one sided local dealers in the area). Thanks again

Robert

May 26, 2015

Kathe is the best. She got me a good price on my Regal, attended to every detail during the ordering process, and then followed up afterward to make sure I was happy with my new car.

Douglas

May 13, 2015

Brian our salesman was excellent; no pressure, very helpful and the finance people put together terms we could work with. By far the easiest car purchase experience we have ever had.

Alexander

May 6, 2015

Staff was friendly. Did not put a lot of pressure on me. Let me take my time to make the decision. Worked with me to get leather and heated seats installed with the purchase.

Derrick

Apr 25, 2015

Kathe was fantastic and went above and beyond to get an otherwise unavailable truck for me to purchase and even offered a courtesy car until it arrived.

William

Apr 24, 2015

No pressure. Sales person was very knowledgeable. Finance person was very pleasant and did not fell pressured to buy anything extra. Would definitely come back when ready to buy again!

RG

Apr 20, 2015

I was looking to purchase an older car that Seaview had in listed. They were very prompt in following up with me. In corespondents they addressed my concerns with buying a car that was over a thousand miles away by offering options to avoid traveling to their dealership.

Don

Apr 2, 2015

Kathie was available way outside normal working hours to answer questions. She realizes customer service. When she didn't have an answer, she researched and answered every question I had.

Marc

Mar 31, 2015

the service department was able to fit me in the their busy schedule for a oil change on my truck.

JAG

Mar 31, 2015

review starts with me finding a beautiful Corvette "Vert" of which I had visited many dealerships in the Seattle area prowling for. I liked the color and I liked the year and mileage. Upon inspection of the car, there was a serious paint flaw on the door that somebody had haphazardly tried to touch up with the wrong color. It was ugly!! The interior wasn't detailed, the car hadn't been washed. The car looked as if it had been sitting for awhile...but this was not immediately a concern for me. My salesmen Brian (who was great I might add) said he would address these issues if purchased. Fast forward to the purchase. I did not negotiate on price because I thought the issues that bothered me would be addressed...they were not. After signing the papers for a price that was at the high end of the value spectrum I get delivery. The paint issue is still there, the interior had not been detailed, there was not enough gas in it to get home, and I had to argue with the finance guy Bill about the add ons he kept trying to put on the final price. He still got an anti theft package weaseled on even though I did not want it and did not want it back charged onto the price. I am a little annoyed at this point. Fast forward to the drive home. The car develops a loud creaking, clanking suspension noise from the front going over bumps, and the car pulls. Two things that didn't really manifest themselves in the test drive. The dealership says they will look into the issues I have with the car. I waste 5 hours of my only day off this week for them to spray lubricant on the suspension and tell me it's good. I could have done that, and when I had my mechanic check it out, he said the suspension needed a complete rebuild (bushings). Also, they still will not address the paint issue and keep trying to "brush it under the rug," even though this was important to me to be fixed BEFORE purchase. I have no more time to waste with this dealership as I live 1.5-3 hours away depending on traffic. I cannot recommend this dealership, even though some aspects of the purchase were alright. The customer service stops at or slightly before the sale everybody. There was no fix, no customer service, nor any gesture of goodwill for my issues before and after the sale. Thanks

Richard

Mar 29, 2015

Helpful and attentive personnel who were all very friendly and service oriented. Especially Kathe who sold the Canyon to me and took great care in having everything ready and spent the time explaining all of the truck's features. All in all, an enjoyable experience.

Russ

Mar 29, 2015

Fast, efficient and always friendly service! You are never treated like a number. From check-in to check-out the experience has always been a positive one.

Kimberly

Mar 24, 2015

I liked that the truck I was looking for was actually on Seaview's lot so I could test drive it (2015 GMC Sierra 2500 HD Duramax Denali).

Michael

Mar 2, 2015

Chris is always great to work with in Service and they do a super job every time. I was in and out!

Mike

Feb 28, 2015

Fast and friendly. Took the time to install protection on seats and floor to keep the car free of dirt and grease.

David

Feb 24, 2015

The no-hassle purchase experience. The salesperson (Kathe) went out of her way to make the sale seamless. The vehicle was clean, full of fuel and ready to go when I arrived.

William

Feb 24, 2015

sale and finance people made it painless it was a good experience thank you the employees walked me through each set and explained everything so I understood it

Judy Kay

Feb 19, 2015

Everyone was very polite and finished working on my car in the time that they said it would be done.

David

Feb 12, 2015

Personal service. No gimmicks. Honesty. Easy to get along with. Great value. I truly felt valued as a customer. I will be going back when it comes time to purchase again.

James

Feb 12, 2015

Nice people friendly and accommodating, respectful of my time and budget. Easy to deal with in buying and in servicing, plenty of quality choices

Julio

Jan 30, 2015

The staff is always reliable and friendly. They always point out if there are any other issues with my vehicle and provide recommendations.

James

Jan 24, 2015

Andy was very pleasant to talk to, he was knowledgeable and helpful in choosing the right truck for us. It was a pleasure not having a hard negotiating sale. Bill in Finance was also a pleasure to work with.

Christopher

Jan 17, 2015

I submitted information to Seaview via your website and was quickly contacted by Rob Pecina and within a few short emails he was about to give me a good price for my trade in, the best of the five dealers I had been working with.

Kent

Jan 10, 2015

Brian did a great job. He was informative, friendly and calm. We enjoyed working with him. Joe in finance also did a great job. Very pleasant experience and we hate car shopping.

Raul

Dec 31, 2014

Attentive, friendly service staff, factory warranty work went exactly as expected, eager to make sure I was able to catch the shuttle back to pick up my vehicle. Friendly, efficient shuttle drivers.

Amy

Dec 29, 2014

Rob was great to work with. I went in with a mission to only purchase a car if I got the best deal available, and I did.

Edwin

Dec 12, 2014

My vehicle had two recalls that were due for correction. Your employee at the service counter (Service Advisor) Kristen Ryan took the time to describe both recalls in detail. This really helped me as the vehicle owner understand what work was involved (great customer service). The Seaview service department has been great and is the first dealership that I have had repeated service visits. Over the years it is typically a local mechanic shop that gets my business.

craiger65

Dec 4, 2014

I am ashamed to say I wasn't really paying attention to my mothers taking her car there or for what reasons until she called me up one day so upset about her car- a 1997 Chev Lumina. This car of hers is still brand new, 40,000 orig. mi on it. They had it in for a Gen service appt. nothing strange about that she always takes exellent care of her car and goes along w/ all recomendations from the dealership...Seaview. So when she called so distraugt and beside herself I was quite taken aback. She said " 5,000 to fix her car and they would have it for a week, or she could trade it in on a new car" I said " no way, that car is brand new mom" she told me that " they said if I drove it anymore I could end up on the side of the road broke down" mind you this is an 87 yr old widow and her beloved car is in dire straits, 5,000 dollars worth!!! I told her to get the car home and get a written estimate and to not worry. I am apalled at them for their tactics and when I looked over their cheesy estimate and then at the driveway with no telltale signs of any of the symptoms of said reasons for 5,000 of work to be done. I then took the car to my guy and he laughed saying that it would need a water pump a 25.00 part but no hurry could be a year before really needed. Needless to say these guys at Seaview are crooks who take advantage of little old ladies who don't know any better and don't have their husbands to handle car maintinence. It's downright shameful.

Bruce

Nov 26, 2014

service manager took the time to research charges from a previous visit for similar service ( replace front headlight on a 2010 Malibu LTZ ) & applied similar discounts !!!

John

Oct 27, 2014

The service department worked hard to get to my truck to find the problem and fix it by the end of the day Friday.

Robert

Oct 21, 2014

My wife and I dropped our 2008 Cadillac CTS for service. We are very pleased with our overall experience from purchase, to service. The dealership is very clean, and the professional staff provides you with a welcoming atmosphere. I feel good about this place, and will have my vehicles serviced here from this point forward. I will definitely purchase my next vehicle from Seaview of Lynnwood. Britta Olson ... Your The Best!!!

Michael

Oct 20, 2014

The salesman Dan was easy to work with, not pushy and a true gentleman. He was only interested in customer satisfaction.I had a great experience. I would come back and buy again.Thank you Dan

Bob

Sep 11, 2014

I liked the fact that my appointment was right on time, and service took place immediately, while everyone associated with it was kind and friendly.

Debbie

Aug 26, 2014

I was initially told to leave my car all day, as that would be easiest. I dropped it off the night before and it was estimated that it would be ready in the afternoon. I received a call about 11 AM the next day that my car was ready. I appreciate the fast turnaround.

Anna

Jul 9, 2014

It took a while for the loose undercarriage to be fixes. Now the car rides better than it has in years. I am also glad my ignition didn't act up before the recall was fixed.

Nick_N

Jul 2, 2014

I love the no pressure sales I receive Everytime I buy from Seaview. I have bought 6 trucks so far and I found no need to shop around. They make the whole experience such a pleasure in a market I used to dread. Thanks for being a step above the rest! Class act all the way.

Janis

Jun 27, 2014

I had an issue with my Terrain that required more than one day to fix. I was provided with a rental car. When I came back to pick it up it was ready.

Cecelia

Jun 23, 2014

I dropped off my colbalt and the front customer service rep was very friendly, knowledgeable. I had to get a ride back and forth to work and she arrange it without a hitch. The gentleman that drove me was very kind and excellant driver. And I am not an easy person to have in the car:) I had full confidence in his abilities.

Richard

Jun 23, 2014

friendly and attentive. Got car in quick, even if I dropped off early. coordinated well with parts to get two jobs done on one appt

Lynn

Jun 17, 2014

The staff was helpful in identifying what service was needed on my vehicle and answered questions that I had. They provided information without pushing me to do unneeded repairs at this time. I appreciated being told what to watch for as my car ages.

Thomas

May 31, 2014

The sales staff is very pleasant and down to earth. I never felt hassled or rushed to buy a vehicle, and I have been in more than once for vehicle purchases. I have referred customers and will continue to do so. Financing the vehicle through your dealership could not be easier; it was much more efficient and less time consuming than other dealerships I have dealt with.Most recently I had my vehicle serviced through the shop. The team there seems to be tightly run and well-coordinated. The vehicle was inspected beyond what I anticipated and service department was honest about repair issues and costs. The estimate was almost dead on the nose and cheaper than what my go-to mechanic was willing to charge.I also recently ordered parts through your warehouse. I was surprised when I got the bill, as it was, like the repair work, much cheaper than expected. Having interacted with all these departments at Seaview, I am shocked by the level of customer care and service that is provided. I expect good service when working with a dealership, but I feel I received a step above white glove. With that having been said, I plan on using Seaview for my companies fleet; Repairs, parts, and vehicle replacement.

Shelley

May 19, 2014

Service information, Clear, fast and informative.Plus she helped me collect on a recall that I had done before the recall came from the company and Seaview Sent me the refund check right away instead of making me research and wait. Such a nice service:) Thank you!!!

Marilyn

May 17, 2014

The salesman, Bill Conner (?), was so knowledgable about the car he was showing me, that I was really impressed. I also appreciated all the help I got from Mike, and Bill Carr (financial person).

Tim

May 14, 2014

The sales staff were polite, not pushy and had knowledge of the vehicles. I was able to come in late in the evening and drove home in a new Regal GS with now problems. It was the quickest and best experiance I've had at a dealership thus far. The finance officer was able to find a exccelant rate and a handsome rebate to help lower my payments. She was very nice and helped make the experiance less stressful.

Richard

May 13, 2014

The people the dealership the way I am always treated with respect and a valued customer. Won't go anywhere else.

Lorna

May 9, 2014

Friendly customer service and willing to listen to the customer when they really don't know what the problem is but knows there is a problem.Can usually get an appointment without waiting too long

Evan

Apr 30, 2014

Joseph Jones was very helpful finding a car that fit all of our needs. His customer service was excellent, and we felt no pressure to purchase the car.

Tom

Apr 9, 2014

I was there for just an oil and filter change. My vehicle needed a wash and I'd been planning to take it to one of the automatic car wash machines and also vacum out the inside floors. However, Seaview did all that for me at no extra cost.

Gary

Apr 5, 2014

Shuttle service to home and return to shop is outstanding option for customer!! Also, I appreciate the ease in which one may schedule service.

Starr

Apr 1, 2014

Each person I encountered at Seaview was friendly and willing to assist me. The sales staff was able to answer any questions I had about my new GMC truck.

Michael

Mar 28, 2014

My entire experience was pleasant, but one thing that really stood out to me was that AFTER I had completed all the paperwork and the car was essentially mine, the Service Department, during a safety check, found a cut in one of the front tires,and replaced BOTH front tires at no charge to me. Will I tell everyone I know? You bet I will! Thank you to all your folks that went the extra mile for me (which was everyone I dealt with)!

Cory

Mar 22, 2014

It was kind of an emergency when my window would not roll up and I knew it was going to rain that night. I called and Tori was most helpful. Stating that even if they could not get to my Truck until tomorrow they would at least make sure it was indoor overnight. Everything went as planned the next day and I even had a minor recall taken care of while the truck was in for the Window Regulator. Great communication and service. Thanks Tori!

Toni

Mar 19, 2014

Friendly customer service, they are great at explaining what service they are providing on your car and the parts, labor costs that go with it.

Geoffrey

Mar 17, 2014

I enjoyed the friendly staff, and the whole sales process as a whole, however I was told, and I asked about the vehicle inspection and a spare set of keys that was never given to me even though the salesman said he was going to give them to me.

Mike

Mar 15, 2014

The ease of making appointment and actually getting the vehicle in and the speed in which the work got done,

Russ

Mar 15, 2014

What you did with my two vehicles (with detailing) was nothing short of a miracle! It's like I have two brand new cars! I couldn't be more satisfied with the service. From check-in to check-out, you all are the best!! Thank you!

Susan

Mar 14, 2014

Everyone was friendly and knowledgeable. Kathe kept us informed about the progress of our car from building to delivery. We were very pleased with the service, etc. with our other vehicles that is why we came back to purchase our Buick Encore.

Jay

Mar 12, 2014

Bill Conner is a great sales person, very knowledgeable and professional. Low pressure enjoyable sales experience. It's great dealing with seasoned experience professionals at SEAVIEW.

Robert

Mar 12, 2014

Rob Pecina - Very good communicator via online chat, email, text and phone. Quickly answered all of my questions and negotiated a fair deal that resolved all of my issues with the vehicle.Brit Olson -Professional, knowledgeable, patient and personable. Willing to spend extra time finding the best finance deal and crunch numbers until I felt comfortable.

fastang05

Mar 5, 2014

Bought car 1500+ miles away, I depended on the salesmans self evaluation since I could not be present. I was very thorough in my questions and they were not forthcoming about telling me of all the dents and dings in this car. They LIED in order to cover up the defects so they could sell me a car. Temperature gauge did not work, washers did not work and radio system did not work. When I received the car and made my complaint , they said there was nothing they could do. Do NOT by from them unless you can inspect the car yourself!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Phyllis

Feb 28, 2014

I like the knowledgable people who wait on us. They're also happy, friendly people who seem to genuinely care about us. Work is done in a timely manner and we've never had any problems afterwards.

Glenda

Feb 20, 2014

I like that the service department is always clean, the staff at the service desk are always friendly, and it is always easy to get an appointment.

John

Feb 20, 2014

No hard sell. You let the product sell itself and did not hold us hostage to trite car salesperson procedureswe saw this in other dealerships.

Christopher

Feb 18, 2014

I was looking for an odd piece to replace on my new Chevy Sonic. Larry in the parts area, was able to after looking at it find the part and get it on order.

William

Feb 13, 2014

I travel from Whidbey Island for service, and it is always great.Friendly crew and fast service - what more do you need?

Crystal

Feb 12, 2014

The sales rep was very helpful, he respected what I told him about how much I was willing/able to spend and the monthly payments I was able to do and he made it happen with out trying to push for more. It was probably the smoothest, quickest car buying experience I have had (between my husband and I there have been quite a few).

Kenneth

Feb 12, 2014

My car a Terrain had a cam solenoid failier, without an appointment I was able to drive it into Seaview Buick and Stacy Lewis was able to get my car repaired and serviced also thanks again for great service

Phillip

Feb 12, 2014

Customer service is excellent. Employees are respectful, efficient, and informative. My car's oil change was completed in a timely manner, and the car delivered to me as I finished paying at the counter. I appreciate the courtesy and attention to detail.

Elizabeth

Feb 8, 2014

I went in suspecting need of brake replacement and possible ignition repair and was rather anticipating a heftier bill after having tacking those issues onto my overdue oil change. The service crew checked the breaks and determined that there was still 75% life left and the "sticky ignition" issue was resolved with a new key cut via serial number. I was impressed by the simple professional honesty that ultimately kept my repair bill to an admirable minimum. Furthermore, the expedient Saturday morning finish-time freed my precious weekend up to focus on non-auto concerns. Extremely satisfied customer = me!

Meredith

Feb 8, 2014

A good experience! I got the Bug of my dreams. The salesman who assisted me was very friendly and helpful, did not try to upsell me to a different car (although he did kindly offer a different, lower-priced car with an automatic transmission; the one I wanted came with a manual and I had mentioned that I'd be learning how to drive manual for the car). In addition, he even assisted me in getting my car home to my apartment and offered driving advice during the trip.I do have two complaints, but they're fairly minor. The first is that the salesman did seem to think that because I was a young woman I would somehow be frightened of learning to drive shift, despite my repeated statements to the contrary; the second was that the car itself had a few VERY minor issues (no CD player despite the paperwork for it claiming it did, intermittent electrical issues that caused the remote control to not work that the in-house repair claimed were an issue with the remote control not pairing correctly). Still definitely a good place to go!

Garry

Feb 5, 2014

After 44 years of marriage and purchasing numerous new cars my wife and I both agreed that working with Norm and Seaview was the best (by far) car buying experience we have ever had!

Gail

Feb 2, 2014

Friendly Service Department. Notifies me of how long service will take and it usually is right on time to the estimate.

Ernest

Jan 30, 2014

We came in on Saturday to pick up the license plates for our new truck. Also gave a letter to staff member for Terry since she did not work on Saturdays. Did not think about the fact that Saturdays would be busier and did not even think about making an appointment. But we were helped quickly and plates were installed. Worried all weekend that letter would not reach Terry. But she received the payment and handled it on Monday.

Lynda

Jan 30, 2014

Bill Conner listened to what we wanted and found us the right vehicle. No upsell, No pressure, a real pleasant experience. He was knowledgeable and available for questions.

Lewis

Jan 22, 2014

The staff I dealt with made me feel at ease. They were very professional and courteous. The vehicle is immaculate inside and out. I received a great deal.

Jerri

Jan 16, 2014

Knowledge of the sales personnel and if they didn't know something they would excuse themselves and ask someone else . It was nice to see them working as a team.

John

Jan 16, 2014

I saw the truck (05 Chevy 1500) on your website and it looked like what I had been looking for. We drove up to see it. Bill Conner showed us the truck, but had an appointment that he had to take care of so Allan Chapman took over. We thoroughly enjoyed dealing with Allan. He was very friendly and we enjoyed talking with him while the paperwork was worked out. Thank you all for a pleasant experience. We have had our Buick Century serviced there for years and have been happy with that part of Seaview.John (Terry) Baker

Lynn

Jan 2, 2014

I appreciated your tracking my maintenance schedule so that I could bring my car in for the correct service. It was nice that I didn't have to wait to get service. The check in and out process was well handled.

Richard

Jan 1, 2014

Friendly, Courteous and fast service. I enjoyed walking over to the classic car sales and looking at the muscle cars while the oil was being changed in my car. This was a very satisfying and relaxing experience.

Robert

Jan 1, 2014

Kristen did an excellent job of listening and making note of all the unusual occurrences to our new car and explaining what had been done to hopefully eliminate them.

Helen

Dec 20, 2013

We had the detail special done on our Ford Explorer. It has not looked this good since the day we bought it brand new in 1996. they did a great job and I am amazed at how smooth the outside of the Explorer is. Unfortunately I have to back it out of the garage in the snow to take my wife to her hair dresser this morning. The Saturn is covered in snow and we will leave the Cadillace CTS in the garage. I appreciated the shuttle service and Carlos did a fine job driving me back and forth to Seaview.

Partsguysd

Dec 18, 2013

Kristen took the time to listen to my story and even helped print repair info for my truck. She told me she thought it was a wiring harness for knock sensors. Another shop had replaced sensors and computer. I spent over $1k at another place. The bill ended up being $200 with diagnosis and repair. I should have listened from the get go. This gal knows her sh*t and doesn't mind giving free advice. That's rare from dealers. Good job.

heritagecourt

Dec 14, 2013

We brought our car in for tire rotation and overall inspection. Stacy was very helpful and made our visit a successful one. The pricing was less than we had been quoted at another dealership. We look forward to doing additional business with Seaview.

Stephen

Dec 13, 2013

The entire buying process was a breeze and SeaView worked hard to get me into the car I wanted. So much so, that they allowed me to return the one I chose after not being happy with the color and was able to swap for another one. This dealership was amazing and I was so impressed at the level of customer service and drive to make their customers happy! Truly outstanding! Not only am I a happy customer, but will be a repeat customer as well in the future!

Ted

Dec 13, 2013

The service consultant, Stacy Lewis, was personable, knowledgeable, and professional. He gave me the impression that he enjoyed his job and got a feeling of accomplishment in helping his customers.

Donna

Dec 12, 2013

Friendly, honest service! Very helpful in working with me in arranging a workable "deal" for my bank account. Everyone was very accommodating. I really appreciated the fact that there was no pressure to purchase

James

Dec 10, 2013

I liked the personal care everyone took to make sure I got the right truck for the right price including a fair trade in value for my used truck.

John

Dec 4, 2013

service writer did a good job of updates on the work and let me know when there was a delay preparing the sensor due to painting that took an extra 45 minutes.

Robert

Nov 28, 2013

Even though the problem continues with the new car, they are all very positive about being able to find the problem and solve it. (I was told that this problem has never happened before; so, it is a challenge.)

Russ

Nov 28, 2013

I have been a Saturn customer for years. This facility was recommended to me when Saturn closed. The excellent customer service I was used to receiving at Saturn did not change when I made the switch!

James

Nov 26, 2013

Friendly staff and quick service. I got just what I wanted, and the staff made recommendations for future visits. I have both of my vehicles serviced at Seaview.

Arlene

Nov 24, 2013

It was a spur of the moment when I called and you were able to get me in that day.Service rep comes to waiting room to tell me what is going on instead of calling me up to service desk.

Nancy

Nov 23, 2013

I always feel welcomed, cared for and listened to when dealing with the staff of the service department. I trust them with my car not only to do a good job, but for also for sound advice. I've never dealt with a situation where more services are recommended than necessary. Trustworthy, personable and professional - a great combination!

BP

Aug 23, 2013

I just surprised my wife on her birthday with a 2008 Dodge Charger R/T and it went flawlessly! A huge shout out to Joe Jones and all the staff at Seaview. Went there twice and they had me in and out in under 30 minutes. That is unheard of at a car dealership. I have bought other used cars in the past and this one by far was the most pleasant process. The people that work with Joe at Seaview will do whatever it takes to not only secure you as a client but to make sure that your car buying experience is second to none. Thanks again Joe...you made my wife's birthday memorable! Bp

Joe Ridge

Aug 23, 2013

I will start by saying that this is the first time I have ever written a review like this. I thought I'd share that my experience with Joe Jones was excellent. I spent a total of 1.5 hours making and closing my deal. My time is valuable to me like it is to many others. To be fair, this vehicle is not my primary driver, I didn't have financing issues, and my trade was spotless (and they recognized it). If one of my family or friends were in the market for a GM product; I'd steer them to Joe at Seaview.

Ron D

Aug 23, 2013

My experience started with Joe Jones, we made telephone contact a couple of times. I then on a Saturday morning early (7AM) arrived at Seattle Sea-Tac. Joe was there to pick me up and take me to Seaview GMC! We arrived prior to the Dealership opened, we entered through a side door and there was the Cypress Green 1965 Chevy II Nova SS. I had a good look at the SS and then we had it put up on the hoist and looked under! Then off we went for a test ride, the rest is history as I bought the SS and had it shipped to it's new home at Edmonton, Alberta, Canada. Other Seaview personnel were, Britta Olson, Leslie Foxx (Office Manager), Janis (in titles) and Paul Kosiba (Service) were all very personable and nice to deal with. Joe then returned me to Sea-Tac. We have had several phone calls and emails since that day!!!!!!

Sean

Aug 23, 2013

Joe Jones, one of the internet specialists at Seaview, was the epitome of professional and his customer service is second to none! Joe went above and beyond to make my experience of buying a used vehicle both easy and fast. Thanks Joe!

Sean O'Niell

Aug 23, 2013

I live in Portland and found a great, used vehicle through Joe Jones, one of the internet specialists at Seaview. Joe went as far as to drive into Seattle and pick me up at the train station! Needless to say, this was outstanding customer service and Joe made the whole transaction easy and fast.

JW

Jun 27, 2013

Friendly and fast... Showed me vehicles in my price range... Worked with me on my credit issues... Had me on the road in only a couple hours... An all around great experience !!

Rus S

Jun 22, 2013

The staff engage with you and treat you like a person/customer - not a number. Kristen(sp) is awesome!

bdninja

Jun 11, 2013

This is a Horrible Dealership. Twice now I have gone there looking for (the good deal) car. And twice I've been lied to and ended up buying my vehicle elsewhere with much greater success and service. Hyundai of Everett and Performance Kia of Everett are much better!!!! My suggestion is drive right past Seaview no matter how many balloons or gorillas you might see. Deals ARE better elsewhere.

Jeremyrrrr

Jun 9, 2013

Did not mention you may not pay over phone then pick up vehicle after closing. It may get towed from bar next door because you can't get it from their secured lot and no offter to accommodate the customer i will NEVER use them for service again!!!

Corvette98

Jun 1, 2013

Last summer I had my 1998 Corvette towed there so they could hook the positive lead to the battery. I purchased a new battery there with the thought I would install it myself. Given that I had lost the bolt down in the engine compartment and that the replacement bolt they sold me was for the negative lead I said heck. I will have the car towed in and they can also replace to lead to the starter while they were at it since it was looking in need. They charged me around $110.00 to hook the battery up (just the positive lead) and they didn't replace the lead as requested!! The gal at the counter said they had to run a "diagnostic". xxxx I diagnosed it for them! I won't ever go back and neither will my wife (she has a 2004 Corvette). We now have our Corvettes serviced elsewhere.

cuddling4fun

Sep 18, 2012

I wish that I could rate this dealer with a negative rating. This was absolutley the WORST experience buying anything in my whole life. Up to the point we thought everything was approved and the car was our, everything was OK, then BANG! Down hill from there. It was horrible... our "interest" that they promised us went up 7%, they had a problem with everything they promised us would be fixed (and tried to not complete the work order), EVERY single person we worked with was RUDE AS HELL AND they Lie! I called to get the number for our financing company (wells fargo) and they told me that they do not talk to customers and they have no number they can give to me to. I googled wells fargo and they said that is not the case at all and said here is the number in case we get disconnected. I then found out that they hadnt received the paperwork yet. It was one thing after another... By the way, we wouldve just given the vehicle back, however had already put $300 in upgrades into it after we originally thought that the whole thing was already done and over with. SEAVIEW BUICK IS A SCAM!!!!! DO NOT BUY A CAR FROM THEM AT ALL!!!!!!!!

h.e.

Sep 12, 2012

They replaced my front axle boot seal just over a year ago, and I just had to have it repaired again! They are also exorbitantly overpriced and will charge you for virtually every diagonostic test. My service engine soon light came on after one of their checks, and when I asked them about it, they said their check didn't cover that, and that it would require a more extensive (and expensive!) check to find out what was wrong! I finally had the sense to visit Aamco down the street for a free diagnostic check. Their prices are much more reasonable, they guarantee their work for two years, and they will even install parts for free if it's an easy job. (Seaview Chevrolet wanted to charge me $55.00 to do the same installation). Seaview also charges much more for parts than car shops (e.g. O'Reilly's). I would definitely seek a 2nd opinion on their repair quotes!

th3_ba1d_guy

Sep 12, 2012

Absolutely atrocious customer service. It's not often that I complain, but these guys employ some of the most unpleasant people. Their prices are higher compared to others in the area, but I was forced here due to availability, I absolutely regret every minute of it. I will never return.

Cobreed5

Jul 18, 2012

Worst place! Liars, cheats, thieves. And misleading is all I have today don't wast your time here. They will tell you one thing try and control you and do another. They still to this day owe me my money and it has been two weeks.

KidMover

Jun 28, 2012

My wife and I where shopping for a car on line. The people at Seaview where easy to work with. They tace care of everything between just the two people in that department, no big go between or closer. Thanks Russ and Rob IT WAS GREAT!

Melinda McCullough

Apr 30, 2012

Okay I said if they fixed the problems with my car I would change my bad review.... So here it is, yes I would reccomend Seaview again because even though my car had some serious issues at first, and it seemed up in the air if they were going to fix it free of charge... but they are indeed fixing the problems, and they even gave my husband and I a loaner car while ours is in the shop! Thankyou very much Seaview I appriciate it very much <3

rtegusa

Apr 22, 2012

Tim was helpful in the process. He was informative and supportive of our decisions. We returned because we were pleased with the "no pressure" tactics from our previous visit.We appreciated overall experience with the dealership.

mjastanley

Jun 6, 2011

I went to this dealership a week ago looking for a GMC Terrain. Cathie (saleswoman) and Bronco (finance manager) couldn't have been more helpful getting my family in a new SUV. They answered all our questions intelligently, and bent over backwards getting us at a pricepoint we were comfortable with. The dealership didn't have the exact paint color we wanted so they had it shipped over from another dealership, and in the meantime they took the car we had at the time and allowed us to drive one of their new vehicles with gas paid for one week!I would recommend you go to this dealership and talk with Cathie and Bronco, they'll do ya right.

nodak67

Feb 26, 2011

This is a follow up to my review yesterday. I had emailed the company with my issues and the owner immediately called me the next morning. He was very concerned that I had been pushed off by one of his service people and asked me to take the vehicle in first thing Monday. I had originally been told that I would be taken home by a courtesy shuttle by the first guy if I brought it in too but Chris is arranging a replacement car for me. I'm impressed that he cares enough about someone being unhappy with an experience at his shop - so much so that he took it all under his own wing and is taking care of everything. He is also going to reimburse me the $100 we spent on the battery. To follow up then - yes, you may get a car w/ issues but if you pursue and keep trying to get to the right person, they will always assist and make sure you're happy!

sjhenderson

Jun 27, 2010

SEAVIEW CHEVROLET IN LYNNWOOD WA IS A TOTAL RIP-OFF. I took my elderly mother to Seaview Chevrolet in Lynnwood Washington on June 26, 2010 to shop for an inexpensive car for errands. We went to Seaview in part because my mother had received a "check" in the mail from Seaview for $2,078 toward the purchase of ANY used vehicle. We read ALL parts of the check and associated mailer and there was no minimum purchase stated. The dealership had advertised an older sedan on their website with a notation to "contact dealership" for the price. My mother called and was told the purchase price with the "check" applied would nearly be "a wash". My husband called before we left and was quoted $3,000. Keep in mind, the worth of the vehicle was around $1,500 at most. We certainly did not expect to get the vehicle for nothing but DID expect the quoted price and "check" to be honored. When the dealership saw that we had one of their "checks" the price was increased to $4,995 by their sales manager. Tony, the sales person who was "helping out" because of the Seaview mailer, relayed the new price to us after his huddle with the sales manager. Tony told us that he assumed the price difference to be because my mother had spoken with Robin Green, the internet sales person. Tony assured us that Robin was in the Seaview building next door and that we could discuss the matter with her further. We went directly to the building indicated and found it closed and locked. We didn't bother knocking; all the lights were out and everyone was very visibly gone from the glass front building), presumably long before we were sent there. We did not return to the dealership nor will we. Of all of the dealerships that I have visited over the years I have never seen one so blatantly dishonest. I will be addressing a complaint to the state Attorney General's office in the hopes that others are not treated similarly.SEAVIEW CHEVROLET AT 17909 HIGHWAY 99 IN LYNNWOOD, WA WAS NOTHING BUT A SCAM AND RIP- OFF!

PitterPatter

Apr 21, 2010

I always take my 3 vehicles here. The service staff always delivers high customer service and has alot of knowledge. I never feel taken advantage of. I trust them. They have saved me money over the years, and I appreciate that. I tried going to goodyear once to "save money" but guess what? Their labor rate was HIGHER than Seaviews. They bought the parts from Seaview then sold them to me.. So why not just go there directly?I love these guys!

deciten

Nov 29, 2009

These guys are shady! Do not ever do business with this group. They ran our credit report even thougth I we were very clear we did not need their fianancing. Tried to sell a car we didn't ask for. There are many car honest dealers on Highway 99. Keep driving.

disgruntled14

Oct 26, 2008

I would like to echo the first reviewer as well. I just finished my loan for my Silverado and it was BY FAR the worst vehicle I have ever had. They took full advantage of my auto-buying naivete and got me "up-side down" in the deal. But even that I could overlook except for the fact that EVERY MAJOR SYSTEM in the truck failed and needed repair during the course of my loan.Partial list is as follows:Transmission- completely rebuiltBrakes- complete system failureHeads- CrackedStarter, water pump, Battery,- all replacedSunroof- leakingCheck Engine light - Came on ONLY after all paperwork signed and I'm completely on the hook.There are more than this, but I think my point is made. Of course the question would be asked " What about normal wear and tear?" and " That vehicle had a lot of miles!" Fair questions, but these problems all occurred in the first year of ownership. The dealer themselves made promises that were never kept, i.e trailer hitch and handling the transfer of my trade-in effectively . I only got my promised canopy after multiple visits and haranguing because,presumably, their money was in their pocket and they were through with me. I don't want anything..No apology , no coupon, no letter. I just want to keep anyone else from damaging their credit, finances, and peace of mind by purchasing a vehicle there. Cheers,n

lisa49

Aug 26, 2005

We were in the market for a certain car that we found on thier website. We called them to ask them for the price. We were quoted a price and told that the car was not there and would be there by 5:00 the next day if we wanted to see it. We agreed and made the appointment to go see it. When we arrived, the salesperson was not working and the car was not there. Then they wanted us to do all the purchasing paperwork before they brought the car to their dealership. We said "no" so they said that they'd still bring it in at 3:00 the next day. Again, the next day, It wasn't there. We decided to forget about that car and found another similar car that we liked. We started the paperwork, which included a trade-in and were told that it would have to go to the financing manager and that we could go home and they'd cal us as they were behind. We were told that the financing manager was responsible for deciding the trade-in value. At 10:00 that night, they finally called us back to tell us that they were waiting for an answer from the bank. We said "how did you send it to the bank if you don't know how much you are asking to finance?" They had yet to tell us the trade-in value of our vehicle, but they sent the paperwork to the bank?? We asked for them to tell us what numbers they sent to the bank, but they kept saying that it was someone else's department and they'd call us back. Finally, they just stopped calling. The banks apparently all turned us down due to the "terms of the loan" We really have no idea how much they were asking the bank to loan to us.We will never go back to that dealership.Lisa