Used Cars for Sale at Secret City Chrysler Dodge Jeep RAM in Oak Ridge, TN

Jeeprider

Dec 30, 2015

I was sent a letter to bring my car in for trade and I called them and told them that I wasn't ready but would be in a couple of months. They listened and left me alone unlike other dealerships and when those couple of months were up I received a phone call from Johnathan reminding me of our conversation. I was ready so I took my car in and received a very good offer that I was satisfied with and purchased a used car. It turns out that I was t happy with that car and took it back and wound up buying a new jeep Cherokee that I just love. You might ask as to why didn't I just buy the new Jeep in the first place? Well that's because Johnathan listened to what I was wanting instead of trying to sell me what he wanted. I had just paid off my car and didn't really want to get into another long car payment. Little did I know I would be much happier if I did. Anyway I took back the used car that I had got and traded it back in and was taken care of very well. They wanted to make sure I was happy and satisfied before I left and I obviously was. I would definitely go here to buy and car and feel comfortable telling people and friends to go here as well. They listen to your needs and they don't pressure you to buy today today today cause sometimes your just comparing right? Anyway great job and kudos to Johnathan, Eric and the entire staff that is involved in helping get the car you want. Great job.

gds.

Nov 15, 2015

I had a very good experience with the entire staff, The sales department was very helpfull, and the credit department was fast,

TCurtner

Nov 6, 2015

OK, Knoxville area GenIV Viper owners - Secret City in Oak Ridge TN ( http://www.secretcitychryslerdodgejeepram.com/ ) has some car guys there that are serious about service and getting the job done for you. Josh Surgenor is the service manager there, and he was quick not only to call me back (after an internet inquiry - one of those 'fill out the form and we will contact you' deals ) but was almost anxious to do the PCM work (and gave me his personal cell # to boot). Dave was one of the master techs there - and they actually put him and another on the task. Just over an hour later, i was test driving with Dave, and the final checks were done. In my opinion outstanding communications with me and they did a perfect job. Maybe this programming is an easy task, but finding someone around this area that will do it while you wait, and letting YOU drive for the appropriate steps is not easy. I am very happy and would - at least for this task - recommend them.While we were doing the test drive, Dave told me about them having recently completed a blower setup (i am thinking the Paxton or similar) on a viper (probably a Gen III??), so apparently they are capable of much more...RECOMMENDED

lewisek

Aug 27, 2015

I would recommend anyone to go here to buy a car! I bought a car from them and wrecked it shortly after. They did everything they could to get me in a car that was of the same quality of the one I had originally bought. They worked with me for over a week to help me make sure I got the car I wanted. It was a great experience and I wouldn't go anywhere else!

WH &AM

May 15, 2015

Very happy with everything about our purchase of a new Jeep. All of the people we worked with were very helpful with no pressure to buy. They simply helped us find what we were looking for and made our purchase easy and painless.I highly recommend this dealership, our salesman, Storm, and Finance Guru Kenny. We visited other dealerships before making a purchase and none of the others were on par with Secret City.

HRBC

Apr 24, 2015

Our church needed a new van. We had been searching for a van but had been unable to find what we needed. I contacted James Cogdill and he went out of his way to help. Within two week he found a 15 passenger van for the church with low mileage and within budget. Mr. Cogdill was very friendly and helpful and the church couldn't be more pleased with the service they received.

towmaster58

Mar 13, 2015

What a great experience we had at secret city in the purchase of a 2015 jeep patriot very comfortable no pressure atmosphere great friendly knowledgeable staff we were in and out in able 2 hours would highly recomend thisndealernand staff to anybody looking to purchase a vehicle

Carol B

Mar 4, 2015

My husband and I were looking to replace our 2012 Dodge Charger and dropped into Secret City Dodge on Saturday. We were welcomed with friendliness and helpfulness by Mark. We went back and forth between a new 2014 Charger or a used 2014 Charger with some miles on it. My husband, who loves Chargers, preferred the used car but after discussing the actual costs with both the finance head and the owner, James Cogdill, he decided to buy the new 2014. It was a no-pressure experience from start to finish and it was so refreshing to not have to deal with any theatrics! Everyone there, and I mean everyone, was respectful, helpful and interested in getting us the vehicle that we wanted. I would recommend them wholeheartedly to anyone who is in the market to buy a great car.

Carol B

Mar 4, 2015

My husband and I were looking to replace our 2012 Dodge Charger and dropped into Secret City Dodge on Saturday. We were welcomed with friendliness and helpfulness by Mark. We went back and forth between a new 2014 Charger or a used 2014 Charger with some miles on it. My husband, who loves Chargers, preferred the used car but after discussing the actual costs with both the finance head and the owner, James Cogdill, he decided to buy the new 2014. It was a no-pressure experience from start to finish and it was so refreshing to not have to deal with any theatrics! Everyone there, and I mean everyone, was respectful, helpful and interested in getting us the vehicle that we wanted. I would recommend them wholeheartedly to anyone who is in the market to buy a great car.

Amanda Paradis

Mar 1, 2015

Secret City CDJR made my day today! I didn't make it easy for them to get me into a vehicle (with bad credit and a minimal down payment), but they didn't stutter when it came to making the effort. Their friendliness and upfront attitudes can't be beat. I would HIGHLY recommend going to them when in need of a new vehicle and I will definitely be going back myself in the future. For now, I am going to enjoy my brand new Jeep Patriot!

CheshireSmile

Feb 28, 2015

Secret City CDJR made my day today! I didn't make it easy for them to get me into a vehicle (with bad credit and a minimal down payment), but they didn't stutter when it came to making the effort. Their friendliness and upfront attitudes can't be beat. I would HIGHLY recommend going to them when in need of a new vehicle and I will definitely be going back myself in the future. For now, I am going to enjoy my brand new Jeep Patriot!

Lila

Feb 19, 2015

My husband and I stopped by to just look, so I thought, on Feb 13. After I picked out the Jeep Trailhawk that I liked, he started paperwork! A great shout out to Mark Dean, our sales rep, for being so patient and walking around with us in the bitter cold. And to Sharon Holst for her friendly services of explaining the financial terms with us.We were very pleased with everyone at Secret City that worked with us to get my Valentines Day present! I love it and am looking forward to future purchases with you.

Nancy W.

Jan 16, 2015

We were so pleased with our first purchase at this dealership, that we returned and recently bought a pre-owed, 2014 Chrysler Town and Country from them. Very helpful and friendly staff made the buying process a pleasure. We have also had excellent experience with their service department. Highly recommend Secret City to anyone in the market for a new or used vehicle.

Jalitha

Jan 14, 2015

I LOVED this dealership. It was recommended to us by a close friend, my boyfriend bought a truck from here and they were VERY nice and VERY friendly. I tried going to another dealership to get myself a car and ended up right back at secret city, would have saved a lot of time if I just went here To begin with! They have a great selection of vehicles. The whole staff is friendly and made me feel very comfortable! This is the place to go if your searching for a new vehicle!

hsutton3

Dec 30, 2014

I had done extensive research looking for a used car after I was involved in an accident. I saw a 2014 Dodge Dart on the Secret City website and wanted to check it out. Ken met us at the door, and within minutes I was test driving the car. Ken allowed me to drive a significant length of time, which really gave me a feel for the vehicle. He was friendly and made me feel at ease driving. He also did a great job pointing out the features I was interested in and answering my questions.Once we went inside to discuss a possible purchase, the process was quite easy. At no time did I feel pressured to buy. I felt I got a good deal. Ryan and Justin went above and beyond to make me feel comfortable with my purchase and provide me any items I needed. They worked with me to find the payment I needed.Overall, the staff at Secret City was extremely helpful and patient. I would recommend this dealership to anyone looking for a new or used vehicle.

colint

Dec 26, 2014

I had a fantastic experience with the staff on my most recent visit to purchase my new Jeep. Everyone was incredibly friendly and answered every question I and my family had during our car buying process. The staff was helpful and left us completely satisfied with our experience. I would recommend Secret City to anyone looking to purchase a vehicle.

HRBC

Dec 22, 2014

Our church needed a new van. We had been searching for a van but had been unable to find what we needed. I contacted James Cogdill and he went out of his way to help. Within two week he found a 15 passenger van for the church with low mileage and within budget. Mr. Cogdill was very friendly and helpful and the church couldn't be more pleased with the service they received.

TNmike

Dec 21, 2014

We wanted to trade our Honda Accord for a Mopar minivan. My wife had met Phil Edmunds about six weeks earlier and told him what we were wanting to do, but we hadn't make contact with him since. Then we got into negotiation at another dealer over a vehicle but were on the fence, and they weren't able to make a deal that would decide for us. That day Phil called and said he had a 2010 Dodge Grand Caravan that we wanted us to come and look at. My wife had to work but she wanted me to go see it after I got off at work. He brought the Caravan around and it was very nice. We negotiated for a while but it just wasn't within our reach. We are trying hard to get our house paid down and so were limiting ourselves to a certain amount max. I hadn't ate supper and was thinking I need to head on and maybe a year older vehicle would come along that would work out for us money wise. They wanted me to make an offer, but I felt what I could do would just be met with a "we can't really go that far." So I just said I didn't think I could make an offer they could really consider. Before the night was over Bill Owens and James Cogdill got involved, and they came back with the figure I had in my head, which was $1,000 more than the wife and I had previously agreed to as our limit, but felt was worth it in the long run. Called the wife and filled her in, and she was in agreement to go for it. When I left there I called her and said for her to come out and we would go fill the tank up. When I pulled up in the Caravan, she was smiling like a possum, and it made my night. Thanks Secret City for meeting us where we were to make it happen!

renee burk

Dec 14, 2014

My wife and I had a great experience with purchasing a used Dodge Ram Truck. Everyone was pleasant and helpful. The process of purchasing the vehicle was easy. Mark listened to our requests and I found a great vehicle that suited my needs. We are very pleased.

velmaderosia

Dec 14, 2014

We started with David,who was just right there to answer all our questions, and take us out to test drive what he felt would best suit all our needs.Then he introduced us to Bill,who walked us right through all the financing details.Then Bill took us to Sharon, who polished it all off, and sent us on our way! What a "Blessing"each of them were to us.It was well worth our trip from Gatlinburg,to buy our new car from Secret City,and their polished professional staff!!Merry Christmas To All, And Many Thanks

bmer2000

Dec 6, 2014

As noted by the title above, this is the fourth vehicle we've purchased from this dealership. Two Ram trucks, and now the second Town and Country Van. There are several reasons we return to this dealership. The main reason is their friendly and honest demeanor. The salesman, Brad, is a long-time employee, and his experience is invaluable. Also, Mr. Cogdill, the owner personally acknowledges and worked once again with us during the process. The pricing they configured for us mirrored what we determined in our research prior to the purchase, including additional factory incentives.We were in and out in just over an hour, which included the appraisal of our trade-in, explanation of the all of the new features of our new vehicle, warranty overview, licensing, insurance, etc. We will continue to use and recommend this dealership as long as they continue to provide this type of experience. A potential hassle made easy by this team.

jkjanoyan

Dec 2, 2014

My family has purchased many cars from Secret City over the years. We have always received great customer service in all areas of the dealership! But, this was a first for us- we bought a Durango and a Ram 1500 Truck on the same day! Thanks Brad and Jimmy :)

Sebrooks

Dec 2, 2014

I went in just wanting to test drive some different cars to see what I liked. Mark Dean was so helpful and kept in touch emailing me cars I might be interested in. I went back to the dealership and Chuck Hill helped when Mark was busy helping other customers. Chuck is also great and gave me a good test drive on a couple of cars. I was still undecided and Mark Williams showed me a couple of new options for my budget. I must say I got a great deal and am very happy with my car buying experience!

Trish P

Nov 19, 2014

Ryan & James made the buying process a great experience. Ryan helped me decide which Jeep was best for me based on my needs, making sure I knew the differences between the models. James went above & beyond to get me the lowest APR/financing terms. As an owner, James was involved in making sure I had a great experience. I highly recommend Secret City Chrysler Dodge Jeep for your next car buying experience. You won't be disappointed.

TrishP

Nov 19, 2014

Ryan & James made the buying process a great experience. Ryan helped me decide which Jeep was best for me based on my needs, making sure I knew the differences between the models. James went above & beyond to get me the lowest APR/financing terms. As an owner, James was involved in making sure I had a great experience. I highly recommend Secret City Chrysler Dodge Jeep for your next car buying experience. You won't be disappointed.

croy.kiley.000

Nov 17, 2014

As a first time car buyer, I couldn't think of a better place to shop. Everyone I came in contact with was absolutely wonderful. I got the best deal on my car and I would recommend anyone looking for a dealership that will not only treat you like family, but will also give you the best deal to shop here!!

Nave

Nov 11, 2014

This was the first time buying from this dealership and it won't be my last. I went in knowing what I wanted and they delivered. My salesman (Ken Rivera) was able to answer all of my questions but was never high pressure. Everyone I met including the owner, James Cogdill was very nice and extremely helpful.

Curtis and Brenda Hutcheson

Sep 29, 2014

Since our return to the states in 2009 we have purchased at least 11 vehicles from Jimmy Cogdill at Secret City. The Friendliness and Customer Service of Mr. Cogdill goes above and beyond for an auto dealer! We have purchased several new, as well as used, and have referred this dealership to everyone we know. Thank you for Excellence! Curt and Brenda Hutcheson / Platinum Pools

Bhutcheson

Sep 29, 2014

Since our return to the states in 2009 we have purchased at least 11 vehicles from Jimmy Cogdill at Secret City. The Friendliness and Customer Service of Mr. Cogdill goes above and beyond for an auto dealer! We have purchased several new, as well as used, and have referred this dealership to everyone we know.Thank you for Excellence!

markandgr

Sep 24, 2014

It was a great experience with the sales team and finance team. We love the Doge Truck that we bought from them! Secret City of Oak Ridge, TN has a great staff!

CFred

Sep 11, 2014

I purchased a vehicle in June 2014 and was so extremely pleased with David Elkins our salesman. Very professional and was absolutely a "No pressure" salesman. We got an incredible deal on the van. I absolutely would recommend the Town & Country. I had my previous one for 11 years and the only reason I got another one is because I hit a dear and had to. They are the best vans. This month I went back to see David when looking for a business truck. Found the truck I wanted and also did business with Mark Williams. He too was a no pressure individual. Both gentlemen appreciate your business and it shows. They are personable and made us feel like our business was important to them. They took all the time we needed and we never felt rushed. I have never purchased any vehicle where the dealership gave me this feeling. I recommend Secret City to anyone wanting to purchase a vehicle and I guarantee if you ask for either of these two guys you will not be sorry.

efcfmsdf

Sep 11, 2014

I purchased a vehicle in June 2014 and was so extremely pleased with David Elkins our salesman. Very professional and was absolutely a "No pressure" salesman. We got an incredible deal on the van. I absolutely would recommend the Town & Country. I had my previous one for 11 years and the only reason I got another one is because I hit a dear and had to. They are the best vans. This month I went back to see David when looking for a business truck. Found the truck I wanted and also did business with Mark Williams. He too was a no pressure individual. Both gentlemen appreciate your business and it shows. They are personable and made us feel like our business was important to them. They took all the time we needed and we never felt rushed. I have never purchased any vehicle where the dealership gave me this feeling. I recommend Secret City to anyone wanting to purchase a vehicle and I guarantee if you ask for either of these two guys you will not be sorry.

Chris & Stephanie Lusch

Sep 6, 2014

I just have to say, my husband and I just purchased a vehicle from Secret City Dodge in Oak Ridge TN, and it was the best car buying experience that we have ever had!!!! Michael Germani, our Sales Representative, was not only the best car salesman I have ever dealt with, but he was a genuine person who we were pleased to have met. He made our experience easy, painless, and quite pleasant to say the least. He went above and beyond to make us feel comfortable and to get us into a nice, reliable vehicle with a non-aggressive approach. He was an honest and no BS kind of guy. If he can help his customers get into the vehicle that they like, he will make it happen. We are not just pleased with the service that he provided us, but feel as if we made a life long friend in the process. I would refer anyone who is looking for a vehicle to stop by and see him at Secret City Dodge in Oak Ridge TN.

stephanie.ray.76

Sep 6, 2014

I just have to say, my husband and I just purchased a vehicle from Secret City Dodge in Oak Ridge TN, and it was the best car buying experience that we have ever had!!!! Michael Germani, our Sales Representative, was not only the best car salesman I have ever dealt with, but he was a genuine person who we were pleased to have met. He made our experience easy, painless, and quite pleasant to say the least. He went above and beyond to make us feel comfortable and to get us into a nice, reliable vehicle with a non-aggressive approach. He was an honest and no BS kind of guy. If he can help his customers get into the vehicle that they like, he will make it happen. We are not just pleased with the service that he provided us, but feel as if we made a life long friend in the process. I would refer anyone who is looking for a vehicle to stop by and see him at Secret City Dodge in Oak Ridge TN.

Angie B.

Aug 12, 2014

Our experience could not have been any better! I can't say enough about Storm, Bill, Sharon, and the rest of the team. They really went the extra mile to make sure we were able to get a car that suited our needs and fit within our budget. We left the dealership feeling like we had not only been blessed with a new car, but with new friends as well. They really do care about you at this dealership and its obvious by the way they treat everyone that walks in the door. I would recommend Secret City to anyone looking for a new vehicle!

Angie B.

Aug 12, 2014

Our experience could not have been any better! I can't say enough about Storm, Bill, Sharon, and the rest of the team. They really went the extra mile to make sure we were able to get a car that suited our needs and fit within our budget. We left the dealership feeling like we had not only been blessed with a new car, but with new friends as well. They really do care about you at this dealership and its obvious by the way they treat everyone that walks in the door. I would recommend Secret City to anyone looking for a new vehicle!

wjfrank

Aug 12, 2014

My wife and I had a very good experience in the purchase of our Fiat 500. The staff, Storm, Justin, and Kenny (who did the financing) proved to be what a car buying experience should be. Even when there was a momentary snafu with the financing, immediate action was taken by Kenny with a sense of urgency that was quite gratifying. Justin and Storm were very knowledgeable and were simply just friendly to us while we were waiting for Kenny (who was with another customer) at the time. Little things like that mean more than one might think.I will definitely consider this dealership if another car purchase is in my future (probably 2015 or 2016)Thank you gentlemen,WJF and JFF

Chris

Jul 28, 2014

I just purchased my new Grand Cherokee this past weekend. I have been scouring the country via Cars.com and Autotrader.com for the past 6 months doing my homework. So, when I found the perfect vehicle within 2 1/2 hours, I started talking with Secret City on e-mail. We were able to agree on all items in which I was searching and for a GREAT price!! When I arrived Saturday, they had everything, paperwork and the vehicle itself, ready to go. Tim, Mark and all were great!

crec1

Jul 28, 2014

I just purchased my new Grand Cherokee this past weekend. I have been scouring the country via Cars.com and Autotrader.com for the past 6 months doing my homework. So, when I found the perfect vehicle within 2 1/2 hours, I started talking with Secret City on e-mail. We were able to agree on all items in which I was searching and for a GREAT price!! When I arrived Saturday, they had everything, paperwork and the vehicle itself, ready to go. Tim, Mark and all were great!

MrsLawson24

Jun 13, 2014

My husband bought a new Jeep Wrangler Unlimited from Secret City CJDR as a surprise for my 25th birthday. The staff members were very reasonable with our trade in car, and were able to give my husband a great deal on the new Jeep. When I went with him to sign papers the next day all of the staff members were very friendly and made our car buying experience very personable. They definitely played a large part in making my 25th birthday memorable!

madlady

Jun 6, 2014

First of all they lied to us about the car being a fleet car. Second of all they would not help us with the problems with the car when they were under warranty. He also told us he would call Chrysler and find out if there were other cars with the same problems as ours and never got back to us while avoiding our calls. When our warrenty was out my car continued to have problems and they still will not help. DO NOT BUY A CAR From BILL OWENS!!!!!! I will take further actions agents them.

steeletracy

May 25, 2014

Thanks for the no haggle experience. Everything was straight forward without the trips back and fourth to the sales manager like you experience at some dealerships that most customers find very annoying. Secret City will be my Jeep dealer of choice for sales and service.regards,Tracy Steele

Carlawampler

May 24, 2014

The customer service at Secret City is above and beyond! We came in search of a new Jeep Wrangler Unlimited and as soon as we stepped out of the car we were greeted by Chuck Hill, he was very informative about the jeep wranglers ! We had our rambunctious 2 year old with us and EVERYONE went out of their way to make him feel at home, from feeding him to giving him a hot wheels car!! Our overall experience was the best we've had in all of our years of trading! We now will not go anywhere else to trade cars and will highly recommend Secret City to everyone!! Love these guys!!!

Karen318

May 15, 2014

We arrived at Secret City around 8:45PM to look at a jeep for the third time, with the intention of buying it if an agreement could be reached on the price. Everyone there was willing to help us in spite of the time. (They were closing in 15 minutes). They worked with us in every way possible and giving us a rebate that we didn't even know existed, which was a military discount because my husband had retired from the Navy. Everyone was helpful and cheerful and didn't seem to mind that we finished the deal about an hour after they were ready to go home on Saturday night. I highly recommend Secret City to anyone that is looking for a used or new vehicle. Ron, Karen and Drake

RGWEJB

Apr 29, 2014

Truly a great experience for purchasing an automobile, friendly, courteous, factual, honest--did everything possible to make ourtransaction positive. Highly Recommend--met all our needs.Thanks Secret City

trac_a

Apr 20, 2014

We recently purchased a new Jeep Wrangler from Secret City and the service we received was outstanding.Thank you so much Suzanne and Justin for everything you did for us.

jbhutchins

Apr 16, 2014

My husband and I have bought several vehicles in the past with many different experiences. I have to say that a recent purchase at Secret City by far was our best experience yet! The staff at Secret City went above and beyond to make our experience wonderful! Thanks to Randall, Ryan and Suzanne we will be returning to Secret City for all our future vehicle purchases!

tbuckner

Apr 12, 2014

Enjoyed the whole experience. My husband and I were very pleased with the hardworking and professional help we received from phil, tyler and suzanne. Thanks guys, you were great! Tyler congrats on your 1st sale!

lfarr6460

Apr 8, 2014

I really appriciate all of the hard work ryan williams and suzanne long holsten did today to get us into a new car. They were both hilarious. I bet working with them would be fun. Thank both of you for my wonderful car. Oh and just to let them know the kids loved it too. ? laurie farr

brooks0517

Mar 22, 2014

Everything went well, gave us credit when no one else would. Every one should buy from Steve George and dealing with sales manager David Nabors will make you want to come back again and again

veclick

Mar 9, 2014

Took my car in for work a month ago went in with less than 30000 miles picked it up had 35000 miles nothing was fixed . They did not call me verify my low mileage instead picked miles with out my knowledge have told me about 25 stories still my car is not fixed and I am out 800.00 Their mistake fix it !!!

djhaas1951

Feb 18, 2014

I'm a 62 year old male that has purchased numerous new vehicles in my lifetime. This is the 1st time that I was able to choose a vehicle and come to an agreement on price and financing without feeling pressured or having to play the back & forth negotiating game. I told them what vehicle I was interested in, how long I wanted to finance it for, and how much I wanted to pay per month. They somehow made it happen. The people I dealt with were courteous and professional. I would highly recommend this dealership to anyone in the market for a Chrysler, Dodge, or Jeep vehicle.

The2taylors

Jan 21, 2014

I usually despise buying vehicles. I get stressed and never have a good experience. This was much different! I did not feel pressured, and was given a deal I could not refuse.

grwachtel

Jan 20, 2014

We bought our Captiva 12/10/2013. Did not go looking to buy that day but We did. We seen the Captiva on line and was in the area and stopped by to look. Drove home that night in it. LOL......EVERYONE there was great. We have bought several cars in our life time but I do not recal one being this enjoyable and fast. NO pushing or anything. Felt like we were with family and that is no joke. I will return in a few years for my next vehicle.

ReneeWachtel

Jan 20, 2014

We bought our Captiva 12/10/2013. Did not go looking to buy that day but We did. We seen the Captiva on line and was in the area and stopped by to look. Drove home that night in it. LOL......EVERYONE there was great. We have bought several cars in our life time but I do not recal one being this enjoyable and fast. NO pushing or anything. Felt like we were with family and that is no joke. I will return in a few years for my next vehicle.

Custard Dude

Jan 6, 2014

We bought a 2010 Ford Explorer we found on the internet from Secret City, dealing with Randall Miller during the entire process. The short of it is that we bought the Explorer sight unseen and flew from Albuquerque to pick it up. It was exactly as Randall and the internet described it, no surprises at all. The price was fair and dealing with Randall and Suzanne Long-Holstein at the dealership was a pleasant experience. We have had absolutely no problems with the car and wouldn't hesitate to buy another from them.

john35365

Jan 6, 2014

We bought a 2010 Ford Explorer we found on the internet from Secret City, dealing with Randall Miller during the entire process. The short of it is that we bought the Explorer sight unseen and flew from Albuquerque to pick it up. It was exactly as Randall and the internet described it, no surprises at all. The price was fair and dealing with Randall and Suzanne Long-Holstein at the dealership was a pleasant experience. We have had absolutely no problems with the car and wouldn't hesitate to buy another from them.

zippo6119

Dec 20, 2013

This is the worst experience I have ever had buying a car. The first problem was the vehicle I was looking at was listed four thousand dollars over market value. They also purposely try to make the numbers confusing to make it seem like the deal is better than it really is not. After telling me the price was as low as they could go the price of the car online dropped two thousand dollars. I worked to get the price for my trade in and their vehicle to a fair price for over 2 weeks. Finally when I had a carmax quote for my trade in they said come in and we will match that price. I drove 45 minutes to the dealership to then be told that the sales manager was not interested in the deal. It is very poor costumer service to waste someones time. (CarMax price ended up being $1500 cheaper for the same make and model with 5 thousand less miles)If you want an honest straight forward dealership stay away from this Secret City.

johncook

Dec 17, 2013

I had the worst experience ever with this dealer. I drove into town because I was told they could make a deal with same payment as car I had after telling them my situation and I sat there for half a day working with them. Final results was they were not honest with me and no deal was made unless I paid way more payments. Iwould not trust this dealer again .

daridenour

Dec 13, 2013

Hi my name is Stanley and Debra Ridenour we visted Secret City of Oakridge Sat. Dec 7th 2013 We bought a 2014 Jeep Compass . We had a great Dealing's with then. They did not keep us all day there and got us in a new Jeep. We love it and I would or I did tell some people about them and told people that they were very nice and fast and didn't push into anything that we didn't want . In the future we just may go back and now I am telling everybody I know about them and how Good they were. I RATE THEM a A Thank you

AKK

Nov 20, 2013

I have really no complaints. They were not pushy. Laid back style. And a good car at a good price. I'd certainly recommend this dealership.

AKKercher

Nov 20, 2013

I have really no complaints. They were not pushy. Laid back style. And a good car at a good price. I'd certainly recommend this dealership.

cstorm04

Nov 19, 2013

Brian was very paitence with me and gave me very good advice even when I was not listening. Suzanne was incrediable to work with make the complete loan process the best service I have had in both buying cars and homes.

aburgess

Nov 1, 2013

We were extremely pleased with our experience at this dealership. Everyone was very accommodating and pleasant. They all went above and beyond to help us through our anxiety of purchasing a new vehicle. We would like to specially thank Mrs. Holst, Mr. Butler, and Mr. Nabors for such a wonderful experience! What a great bunch of folks!

aburgess

Nov 1, 2013

We were extremely pleased with our experience at this dealership. Everyone was very accommodating and pleasant. They all went above and beyond to help us through our anxiety of purchasing a new vehicle. We would like to specially thank Mrs. Holst, Mr. Butler, and Mr. Nabors for such a wonderful experience! What a great bunch of folks!

mtowngoldie

Oct 7, 2013

Excellent dealership and super people to deal with! Phil, Suzanne and the owner Jimmy, were all really helpful, friendly and easy to deal with during our trade for a late model used car. I would certainly do business with this dealership again in the future, and, would recommend them highly to any friends or family!

mikeholmes56

Sep 16, 2013

About 3 weeks ago my wife and I had made a decision to look for a new van. We live in Oakridge and heard great things about Secret City Dodge, we stopped in and saw a used grand caravan and David Ellis was one of the best salesman we have ever ran into. He helpedus through every step of the process including getting a good trade in on our old van. The real challange came when it came to financing.That's when we were introduced to Suzanne Long-Holstein which was the most amazing finance manager around. This was on a Saturday,holiday weekend and no banks were open. We had alot of different finance options that day but none of those would satisfy Suzanne whoknew she could get us a better finance rate with our own bank ORNL and worked diligently all day Tuesday since Monday was a holiday. Not only did we have a good experience with the salesman and with Suzanne we feel we will always go back to Secret City Dodge for our Transportation needs.Sincerely,Mike & Darlene Holmes

Mssublett

Sep 3, 2013

We had car shopped for days, I was almost to the point of not even buying a car. Until we came to secret city dodge. Everyone was so friendly and not fake, not pressuring us to buy a car but helping us. It was fantastic!

JanRhymer

Aug 26, 2013

The husband was in need of a vehicle. I began searching online for vehicles that he liked. I found a 2013 300C with a hemi at Secret City that was several thousand dollars cheaper than any other dealer in a 100 mile radius. We pulled on the lot and spoke with Justin, telling him about the car we had found online. Luckily for us, he knew exactly which car we were speaking of. He was very patient and kind while we looked at other cars to insure that we were actually getting the best bang for the buck. He smiled and confidently told us that our first choice was the correct one. He was right. Ms Suzanne was a joy and made us feel like part of the family. I needed to take the car back to have an ECP added to it, and Justin was off. He still arranged for another sales person to take care of me!! Brad grabbed me a loaner and treated me as if he had been my sales person from the word go. The husband found a few small door dings on the car, and David said, "body guy is here on Monday, bring it in and we will get that taken care of for ya!"....This is not the first positive experience I have had with this dealership, and I am sure it will not be the last. I will be due a new ride in a few years!!

M.Knight

Aug 22, 2013

I absolutely love my new Chrysler 200! Everyone was super nice and understanding. I would recommend purchasing a vehicle from this dealership to any of my family members or friends.

MichaelKnight

Aug 22, 2013

I absolutely love my new Chrysler 200! Everyone was super nice and understanding. I would recommend purchasing a vehicle from this dealership to any of my family members or friends.

j stewart

Aug 2, 2013

All personell in all departments were very helpful, friendly, and knowledgeable. The sales force went above and beyond to make sure I got the vehicle I wanted, equipped the way I wanted. The finance department made it a breeze to get through the paperwork and gave us all the information we needed. We have used the service department in the past and couldn't ask for a more efficient, competent, friendly group of guys. Being a very 'picky' person, it takes a lot to impress me, but this dealership has it all.

suestewart

Aug 2, 2013

All personell in all departments were very helpful, friendly, and knowledgeable. The sales force went above and beyond to make sure I got the vehicle I wanted, equipped the way I wanted. The finance department made it a breeze to get through the paperwork and gave us all the information we needed. We have used the service department in the past and couldn't ask for a more efficient, competent, friendly group of guys. Being a very 'picky' person, it takes a lot to impress me, but this dealership has it all.

Rat Smith

Jul 25, 2013

I was most pleased by the interaction with first David Elkins who was the salesman who first approached me when I was looking at the 2003 Cadillac Escalade. I had seen it the day before on the lot as I drove past. I had been wanting to trade for a black Escalade for some time and was keeping an eye out for one. This one seemed to be what I was looking for. David was helpful in letting me look at all features of the vehicle without pressure to make a deal. When I indicated that I would like to have someone look at my Tahoe and tell me the trade price, he began the process. I was also pleased with David Nabors who gave the initial trade price and with whom I negotiated the final price with Phil Minor's approval. Phil was especially helpful when he saw that I was a local person who had traded with them before, he agreed to my compromise offer. This was done even though David indicated there was another buyer coming by later in the day who was willing to offer more than my offer. I appreciated their consideration for a local and repeat buyer. Next I met Suzanne Long-Holstein who was a joy to work with. She quickly completed all paperwork needed to complete the deal. She helped assure that all the needed details were captured. When she realized that I had failed to leave the title to my Tahoe, she called me and asked that I bring the title by, which I did. She also noted that Fanny (my wife) needed to sign the registration in order for us to keep the specialty tag for the Great Smoky Mountains. Again, she called me to ask that Fanny come by and sign a needed document to assure we were able to keep our tag. Overall, I have been very favorably impressed by every single person with whom I had the opportunity to interact during this sales transaction. I am pleased with the vehicle I have purchased and would again seek to trade with Secret City for future trades.

DRaySmith

Jul 25, 2013

I was most pleased by the interaction with first David Elkins who was the salesman who first approached me when I was looking at the 2003 Cadillac Escalade. I had seen it the day before on the lot as I drove past. I had been wanting to trade for a black Escalade for some time and was keeping an eye out for one. This one seemed to be what I was looking for. David was helpful in letting me look at all features of the vehicle without pressure to make a deal. When I indicated that I would like to have someone look at my Tahoe and tell me the trade price, he began the process. I was also pleased with David Nabors who gave the initial trade price and with whom I negotiated the final price with Phil Minor's approval. Phil was especially helpful when he saw that I was a local person who had traded with them before, he agreed to my compromise offer. This was done even though David indicated there was another buyer coming by later in the day who was willing to offer more than my offer. I appreciated their consideration for a local and repeat buyer. Next I met Suzanne Long-Holstein who was a joy to work with. She quickly completed all paperwork needed to complete the deal. She helped assure that all the needed details were captured. When she realized that I had failed to leave the title to my Tahoe, she called me and asked that I bring the title by, which I did. She also noted that Fanny (my wife) needed to sign the registration in order for us to keep the specialty tag for the Great Smoky Mountains. Again, she called me to ask that Fanny come by and sign a needed document to assure we were able to keep our tag. Overall, I have been very favorably impressed by every single person with whom I had the opportunity to interact during this sales transaction. I am pleased with the vehicle I have purchased and would again seek to trade with Secret City for future trades.

hondacivic

Jul 16, 2013

This dealership experience was the best I have ever had. Everyone that worked there was friendly and acted as if they'd known us forever. They gave us an amazing deal on the car and free t-shirts. I will never buy a car from another dealership and will recommend this place to everyone I know! Just all around great people!

sberry15

Jul 16, 2013

This dealership experience was the best I have ever had. Everyone that worked there was friendly and acted as if they'd known us forever. They gave us an amazing deal on the car and free t-shirts. I will never buy a car from another dealership and will recommend this place to everyone I know! Just all around great people!

Lmno6

Jul 15, 2013

Staff worked well together and was very professional. All questions were answered by staff and I was treated well. David Elkins and Chuck Hill in sales are first class and Jimmy Cogdill , the owner, is not bashful to make your experience a great one! This is the second vehicle that I have purchased at this dealership and I would highly recommend it to anyone looking for a laid back atmosphere. Sharon Holst was a sweetheart and very helpful with questions concerning finance and warranty info..

jtaylor201

Jul 12, 2013

I have purchased several cars and i have always dreaded shopping because of the hassle and over aggressive sales people. I must say from my very first contact with Secret City iI was amazed how they handle themselves. Brain Scarbrough did excatly what he said he would do when he first contacted me via email. The choice on everything we did to solitify our purchase was above and beyond. Mr. Jim Cogdill the owner even approached us and was very grateful for our business.. I had heard good reports about this dealership. We we looking in the back and one of their repeat customers simply told me. He had purchased three trucks and his wife drove a durango and I could no go wrong dealing with these people. we did and very happy. we would highly recommend these fine folk to anyone.Jerry and Doris TaylorKnoxville, TN

davemanookian

Jul 6, 2013

All did a fantastic job working with my husband and I. Would recommend this dealership to family and friends. We appreciate everything they did to make our buying experience second to none. Thanks again.

Jeep Owner

Jul 4, 2013

We found the salespeople to be very friendly and thorough. We got a very good price and the trade-in value was better than we expected. We are very pleased with our new Jeep Patriot. We also got in and out faster than we have at any other place that we purchased a vehicle. It was all in all a very pleasant experience.

sposton3355

Jul 4, 2013

We found the salespeople to be very friendly and thorough. We got a very good price and the trade-in value was better than we expected. We are very pleased with our new Jeep Patriot.We also got in and out faster than we have at any other place that we purchased a vehicle. It was all in all a very pleasant experience.

Pamela McCloud

Jul 3, 2013

have been searching for a vehicle for several months, when someone told me about Secret City. I got online and started looking at vehicles and was contacted immediately by online staff. I proceeded to tell them what i wanted and what i could do. They talked to me and was offering advice on the vehicles i was looking at. I called them on Monday night saying I was coming on Tuesday to test drive and if i liked the vehicle I would like to take it home that night. When I got to the dealership Phil met me in the parking lot, we talked and took test drive. I loved the vehicle so we did some dealing, I signed the paperwork work and they cleaned the vehicle and went over all the instruments. All the staff I came in contact with was very friendly and happy to assist any way possible, they made the chore of buying my first Jeep a fantastic experience. I will definiately recommend Secret City to all my friends and relatives that are looking for a new or used vehicle.

psmcclo

Jul 3, 2013

I have been searching for a vehicle for several months, when someone told me about Secret City. I got online and started looking at vehicles and was contacted immediately by online staff. I proceeded to tell them what i wanted and what i could do. They talked to me and was offering advice on the vehicles i was looking at. I called them on Monday night saying I was coming on Tuesday to test drive and if i liked the vehicle I would like to take it home that night. When I got to the dealership Phil met me in the parking lot, we talked and took test drive. I loved the vehicle so we did some dealing, I signed the paperwork work and they cleaned the vehicle and went over all the instruments. All the staff I came in contact with was very friendly and happy to assist any way possible, they made the chore of buying my first Jeep a fantastic experience. I will definiately recommend Secret City to all my friends and relatives that are looking for a new or used vehicle.

Yabbie30

Jul 1, 2013

Justin Dutcher (sales), David Nabors (manager), and Suzanne Long-Holstein (finance) were wonderful to work with and we absolutely love our car!!! We highly recommend this Dealership!!

Cox1

Jun 30, 2013

Absolutely a pleasure doing business here, very friendly and helpful staff.Will recommend to all my family and friends thanks Secret City Dodge, Oak Ridge.

frittsr

Jun 25, 2013

I would not buy anywhere else. Also,you can be in and out within an hour. No salesman hassels. Dealership takes care of the customers.

Challenger lover

Jun 11, 2013

After the purchase of out tenth car from this dealership my husband and I call Secret City Chrysler, Dodge and Jeep our second home. We love you guys!

vbannach

Jun 11, 2013

My husband and I have bought six vehicles from Secret City over the years. We have been extremely happy with the customer service and the vehicles that we have purchased. That is why our family will continue to buy our vehicles from Secret City Dodge in Oak Ridge.

mehlers12

Jun 9, 2013

My husband and I have bought two new vehicles from this dealership this year. Both times John Butler and Suzanne have been wonderful to work with. In fact everyone at the dealership are great. It is a family-friendly dealership, they took the time to include our children in conversation. If you want a place that makes the stressful job of buying a new car seem a lot less stressful this is the place for you. Couldn't ask for a better place to go! This will be the only dealership my family will use.

vanholsbeck

Jun 7, 2013

I've never had such a wonderful experience buying a car. Phil was awesome! Friendly and honest the whole time talking about our financing and positive things about the car we chose. David was great as well, he was friendly and polite. Suzanne is a sweetheart and wonderful! All in all .... I would recommend buying a car from them. It was warm and easy going. Never felt pressured whatsoever. I absolutely loved it! My husband and I are happy and they did a wonderful job getting out of a nightmare car. YOUR ALL THE BEST!

utbobby

May 25, 2013

I found this dealership through Capital One Auto Financing and once I decided on a vehicle they worked really hard to beat any other dealer's price and financing. I was able to complete the purchase in about an hour and they made sure that I understood all that their dealership had to offer as far as aftermarket products. I am well satisfied and would recommend them to others.

Justin and Julie

May 17, 2013

My wife and I came into the dealership today looking to purchase another used vehicle. We were greeted with friendly staff and a great comfortable attitude. It never once felt like a dealership that was only sales focused. My wife and I were treated with the up most respect and courtesy. Brian and Suzzanne worked with us on a personal level. I never felt like a dollar sign, but felt like they actually were listening to what I was saying. Brain went above the call and actually put my family in our first new vehicle or our lives. They found a brand new Dodge Van that was priced in the same range of the used that we were looking for. I can not recommend the entire staff enough. Secret City has gained a customer for life just for going beyond my expectation without a hitch.

JustinLaxton

May 16, 2013

My wife and I came into the dealership today looking to purchase another used vehicle. We were greeted with friendly staff and a great comfortable attitude. It never once felt like a dealership that was only sales focused. My wife and I were treated with the up most respect and courtesy. Brian and Suzzanne worked with us on a personal level. I never felt like a dollar sign, but felt like they actually were listening to what I was saying. Brain went above the call and actually put my family in our first new vehicle or our lives. They found a brand new Dodge Van that was priced in the same range of the used that we were looking for. I can not recommend the entire staff enough. Secret City has gained a customer for life just for going beyond my expectation without a hitch.

Angie Bane

Apr 3, 2013

Yesterday I found my dream car on the Secret City website and when my husband came home from work we drove over to the dealership. We live in Maryville and have talked to a couple of other Chrysler dealerships but hadn't found exactly what we were looking for. The people at Secret City were very helpful and friendly right from the start and made every effort to help us. Our salesman, Brian, was amazing. The whole experience was the best we have ever had with any dealership. Suzanne is the sweetest, friendliest finance person you could hope for. We were able to purchase my beautiful Ivory Chrysler 300 in a record amount of time and we couldn't be happier. Mr. Elliott explained the features of the car more thoroughly than anyone has ever done for us and Brian's son Storn was also extremely helpful. Thank you Secret City!! You have gained a new lifetime customer!!

angieandjoe

Apr 3, 2013

Yesterday I found my dream car on the Secret City website and when my husband came home from work we drove over to the dealership. We live in Maryville and have talked to a couple of other Chrysler dealerships but hadn't found exactly what we were looking for. The people at Secret City were very helpful and friendly right from the start and made every effort to help us. Our salesman, Brian, was amazing. The whole experience was the best we have ever had with any dealership. Suzanne is the sweetest, friendliest finance person you could hope for. We were able to purchase my beautiful Ivory Chrysler 300 in a record amount of time and we couldn't be happier. Mr. Elliott explained the features of the car more thoroughly than anyone has ever done for us and Brian's son Storn was also extremely helpful.Thank you Secret City!! You have gained a new lifetime customer!!

eferry

Mar 31, 2013

Overall experience from the time we entered the front door until the time we departed was better than we had expected. Sales personnel were professional and very thorough in all aspects of the purchase of our new vehicle. I would recommed this dealership for anyone shopping for a new Chrysler brand product that lives in the East TN area.

traubcf

Mar 29, 2013

We recently bought our awesome Ram truck from Secret City Dodge! We were very please with the service that we received! The Staff was awesome and very friendly! We love all of them! When you find great customer service and great people you can not go wrong with going back for another purchase or service! Take care and God Bless!!

300 fan

Mar 26, 2013

After seeing the ad on the internet for a Chrysler 300 we decided to go to the dealership to see 2 cars. We were met by Kenny who was quite helpful for us to see and drive the cars we were there to see. I certainly enjoy test driving cars with minimum effort and that they don't need to ride with you (which sometimes makes it awkward to talk about things you like and don't like). We purchased a used Chrysler 300 at a price that was better than one similar on the motor mile. We were pleased with our experience at Secret City and will return when we are in need of another car.

dankcook

Mar 26, 2013

After seeing the ad on the internet for a Chrysler 300 we decided to go to the dealership to see 2 cars. We were met by Kenny who was quite helpful for us to see and drive the cars we were there to see. I certainly enjoy test driving cars with minimum effort and that they don't need to ride with you (which sometimes makes it awkward to talk about things you like and don't like).We purchased a used Chrysler 300 at a price that was better than one similar on the motor mile.We were pleased with our experience at Secret City and will return when we are in need of another car.

ARTIST23

Mar 25, 2013

I GAVE MY RECOMMENDATION BECAUSE ALL OF THOSE I DEALT WITH WERE EXTREMELY GRACIOUS, EFFICIENT AND GOT MY CAR SERVICED ASAP. I BOUGHT MY CAR IN ILLINOIS YET THEY TREATED ME AS IF I BOUGHT MY CAR FROM THEM.

absutton

Mar 22, 2013

Based on our past car dealership experiences this has far exceeded our expectations. The staff made us feel right at home. Definitely worth the 1 hour+ drive from Madisonville. Will make sure we recommend this dealership to anyone in need of a vechicle. Thank you very much. Barry & Angelia Sutton

rch0427dodge

Mar 20, 2013

The staff at Secrety City Dodge in Oak Ridge TN (David, Randall, & Suzanne) handled the sales transaction of our 2009 Dodge Ram 3500 diesel truck like real professionals. No bull, just the deal in an efficient and friendly sale, with a price we agreed upon for a product we are, thus far, very happy with. We were pleased with the helpful information and timely manner which each of them (salesman Randall, sales manager David, and finance manager Suzanne) assisted us in closing the sale on a truck we are very happy with. Suzanne helped us find a very good interest rate for our loan, and David and Randall negotiated a price that was right for us. THANKS! - WE HIGHLY RECOMMEND THIS DEALERSHIP AND THE PROFESSIONALS WE WORKED WITH!

martinholubar

Mar 9, 2013

Recently purchased a used car from Secret City. Suzanne and Phil made the process completely painless. We will definitely go back for our next purchase.

dshort0019

Feb 27, 2013

This was by far the easiest car purchase that I have ever made. I saw the car on their website, called them 5 minutes later, talked to Randall and Suzanne, put down a deposit and bought the car without a hitch. Price was excellent, $6,000 under any book price. When we arrived at the dealership, everyone was very nice and welcoming. It couldn't have been any easier. If you are looking for a new or used vehicle at the best prices, call these folks a call, they will take care of you!

AKMcdaniel

Feb 26, 2013

Suzanne Long-Holstein and Phil Edmunds were very diligent in getting me approved for a car loan. Their professionalism was outstanding. I was very pleased with the dealership. "No runarounds" Very straight and forthcoming with all questions and answers. I would highly recommend Secret City Chrysler,Dodge, and Jeep in Oak Ridge,Tn A.K.McDaniel

johnnyBall

Feb 21, 2013

Everyone was really helpful and i would recommend anyone to this dealership and buy a vehicle. Ask for john butler he is a great saleman and he will make your day.

tpace79

Feb 19, 2013

I drove 85 miles from Cleveland, TN to shop at Secret City in Oak Ridge, TN. The service was EXCELLENT, and the staff was very friendly and helpful..Justin(Sales), Kenny(Finance) and Suzanne(Sales/Internet Manager) were awesome!! I was in and out within an hour or so..Secret City did not play the typical 4 hour dealer game with me, or the "let me talk to the manager (10 times)" game. The prices are unbeatable and I would definetely buy another car from them, Secret City was worth the drive and I highly recommend them...Thanks again Secret City!!... Tommy Pace

chuckeluv8

Feb 18, 2013

Overall sale was great. My only complaint was the mediocre detail job. Phil and Suzanne were extremely courteous. Phil made two trips to my home to help complete the sale.

gailjim1960

Feb 18, 2013

A very pleasant time, we spent at least an hour or so and were greeted by several people and they allowed us our dog inside, we had coffee, watched tv, read and had a decent experience

BarryAlton

Feb 12, 2013

I have been a customer of Secret City for 30+ years. James (Jimmy) Cogdill has always treated me fairly, even since it was "Oak Ridge Chrysler Plymouth Dodge Jeep" (early 1980's). The staff has improved over the years from Good to GREAT, and the most recent purchase experience has proved this point. Suzanne Holstein (customer relations) was VERY helpful, keeping us informed on "what to do", as well as keeping us in touch...a real people person. Justin Dutcher (sales) handled our sale with no pressure, and was knowledgeable about our Caravan, and "showed us the ropes" on all of the technology. Kenny Cristillo was easy to work with on finance, and was very fair. Howard Elliott was helpful on "what to do in the event of", as well as giving us a run through of the new vehicle manual. This team is why I have purchased a total of 18 vehicles from this dealership (not all, but most were Chrysler Products). I will most likely return....VERY GOOD EXPERIENCE!!!

a850793

Feb 11, 2013

We worked with Justin, Susan, and Kenny to get a used vehicle. All were very friendly. They made us feel like we had known each other for years. We drove from Kingsport to look at this car, and we would problavly do it again! Thanks for a wonderful experience.

gailjim1960

Feb 11, 2013

We came to look at a Town & Country vehicle that was advertised; to our surprise the car was actually there! (Mostly we never find the exact car advertised) We were told all about the car and features by our salesman, Steve George, after a test drive and getting close to a price we talked with Jim Cogdill and came to an agreed price and the purchase was made to the satisfaction of both parties. Thanks for a good deal and a nice van... It was a satisfying experience!

cassieeverett

Feb 6, 2013

We recently purchased a 2011 Camry from Secret City. Our salesman was Justin and right away he was very helpful and made us feel welcome. Suzanne met us at the door and very friendly and informative. Justin did an excellent job as our salesman. He was not pushy and didn't just talk to my husband. David Nabors was also great and wanted us to be completely satisfied with our sale. Kenny financed us and was straight forward and then the owner (James Cogdill) came in to shake our hands and thank us for the sale. Overall, this was the BEST expierence I have had with a car dealership. We drove an hour to get to them & it was definitely worth it. Justin even called back a couple of days later and asked if I was still liking my new car. This dealership truly cares about their customers and want them to be happy. If you are looking for a new or used car don't waste your time going anywhere else!! Ask for Justin!

kendorst

Feb 5, 2013

I was needing to replace my work truck and found a great deal on van at Secret city.My salesman Randall was great, no pressure , no stress. He and Suzanne worked hard on getting me the most for my trade and Kenny did awesome on my financing , which isnt easy for me being self employed. Everyone at the dealership was great. I highly recommend them.Thanks to all at Secret city. Ken Dorst, Seymour TN

MtnBikrTN

Jan 30, 2013

On of my co-workers told Bill Owens that I was looking for a certain used car. When he found what I was looking for, he called me and held the car for me. Jimmy even called me that same night to tell me about the car.

Alcornd

Jan 26, 2013

Excellent service!! Best dealer we've ever worked with! Jimmy and his entire staff are so helpful and friendly! They make you feel like part of their family!

Matthayden

Aug 10, 2012

My experience with Secret City Dealership in Oak Ridge Tn is one that I will never forget. Everyone was very professional, informative, friendly and very pleasant to work with. A special thank you to Theresa Watson and Suzanne Long Holstein. They went out of their way to make sure I found the vehicle that was right for me.

Lovemytruck

Jul 2, 2012

Ok, so one day before my vacation, our family van breaks down and it is so old it is not worth the repair cost. I've wanted a truck for some time. I looked online for used trucks then I remembered that Secret City Dodge Chrysler Jeep in Oak Ridge always has a good selection of used trucks. I found the one I wanted and it was one of their "internet" specials. I drove over on my lunch break to drive it. The salesman was friendly and not pushy at all. Since I was in a bind and needed a vehicle quickly, I made what I thought was a fair offer and they accepted. I broke every rule by not researching the purchase prior or even checking the book values. I then drove the vehicle to the beach on my vacation. Thanks to Tropical Storm Debby I had plenty of time to research my purchase after the fact (yeah I know dumb right?). Anyway long story short- Secret City Dodge Chrysler Jeep of Oak Ridge gave me an incredible deal on my 2010 Toyota Tundra! They made the comment that "you stole this truck from usand I have to agree with them. I could not find a better deal in a 500 mile radius! When Secret City prices a vehicle to sell, they mean it! Great staff and great selection of vehicles. I highly recommend them to anyone looking for a fair price and friendly service on new or used vehicles. They were also able to beat my credit union's interest rates, which almost never happens!

Roland Byrd

May 24, 2012

I came in to the dealership looking for a used car for my dad.From the first person who greated me to the time i left, all were extermly friendly.The salesperson I meet with was very understanding in what I needed and showed me the car that might fit my needs.When I decided on the car, he gave me the carfax they had and the price they were asking. The price was in the range for the car according to the NADA and I was happy with. The whole process went extremly well and I would recommend this dealership to anyone looking for a car new or used. Thanks to Jimmy Cogdel and the whole crew at Secret City Dodge.