Used Cars for Sale at Sherman Dodge Chrysler Jeep in Skokie, IL

Imani

Jul 30, 2016

I liked that they were able to work with almost anyone and get them a car. I would definitely bring and refere another friend or family member.

Kevin

Jul 30, 2016

I brought our Jeep in for upgrades to the system and was met with a friendly, efficient and personable staff.

Alicja

Jul 29, 2016

Very professional service. Whole staff is very helpful. They helped me pick the right vehicle for me. I'm so happy I went there.

Edward

Jul 29, 2016

Very friendly making that they answer all of my questions and concerns that I may have. And if I know somebody looking to buy a car I would recommend them.

Anita

Jul 28, 2016

You guys went above and beyond. You anticipated my needs and more than met them. I pointed out the problem, you took pictures and the next thing I knew, you called to ask me to bring my car back in, the part was here. I didn't have to argue my case or anything. You guys were great!

Demetrio

Jul 28, 2016

Excellent place and people who work there are very friendly. :)They do everything that is in their hands to help.Great service and great people.

Sherlicia

Jul 28, 2016

Quick and personable. Salesman was friendly and knowledgeable. I appreciated and truly enjoyed not having to sit in the dealership all day.

Maciej

Jul 27, 2016

Sales representative are very friendly.Great service. Financing was very fast. It took one hour to get great deal,finance it and go home in new car!!!

Matthew

Jul 25, 2016

Very good salesman, polite, accomodating, Matt the manager was very accomodating and worked his hardest to make the pirchase correct. Kevin was great in finance and D4 was excellent and pleasant to work with.

Karen

Jul 23, 2016

Salespeople were friendly and helpful. They listened to our needs and made a concerted effort to deliver a vehicle to meet these needs.

Rosa

Jul 22, 2016

We love Sherman Dodge because it's a family. A group of professional people that bond with the customers. Always providing the best solutions fitting your every need. Barrios family

Tanya

Jul 22, 2016

i felt reticent about going to the dealership, but Mr. Lancaster made me feel welcome and comfortable immediately. He was very helpful with all aspects of the purchase of the vehicle. He made this the best car buying experience I've ever had!

Tiffany

Jul 20, 2016

Very friendly environment. Everyone was so nice and friendly. Worked hard to get the job done. I would reccomend this dealership to my friends and family

Glenn

Jul 17, 2016

Service writer was friendly and understanding. Helped out with an issue that couldn't be duplicated during the time they had it but resurfaced when I picked up the vehicle and ordered parts immediately

Jason

Jul 17, 2016

Very friendly. Very informative about the truck. Gave me what i wanted for trade in. Also made sure that i was comfortable and happy with my purchase.

Esther

Jul 16, 2016

1. I was given an estimate before doing the work and it came in slightly lower.2.Provided a loaner because work took 2 days.

Mohammad hasnain

Jul 15, 2016

I went to buy dodge charger with my brother and they gave me what i wanted with the price and everything

Noe

Jul 11, 2016

Great people great service. Awesome selection of vehicles I love my new car thank you to Sherman. I will definitely recommend anyone to buy from Sherman. It was a great experience

Dariusz

Jul 8, 2016

Fast service, nice people. Helpful customer service. Clean and huge facility. A lot of new and used cars, wide variety of choices.

Diana

Jul 7, 2016

I always get information about the needs of my vehicle and services I need to take care to continue to keep my vehicle in tip top shape.

Robert

Jul 7, 2016

Peter kept me up to date on the status of the maintenance, repair and recall activity, including as to when the car would be ready. Also promptly notified me that it would take an extra day. Much appreciated.

Ronald

Jul 6, 2016

It was quick to get in. Sometimes in the past it took a very long time just to get registered.

Felicia

Jul 4, 2016

I was in and out within an hour even though, I was told that they had a lot cars to service.

Ronald

Jul 3, 2016

Worked out the final deal, and was promised to update me on future details we discussed. Finance guy I worked with was terrific!

Caroline

Jul 2, 2016

I like that everyone is polite and treats you with respect. The facility is clean. I will recommend anyone who is looking for a car to go to Sherman Dodge.

Mary

Jun 28, 2016

My sales guy James gave me great service along with the financial team and Peter finishing at the end I wanna say thanks for everything!!!

John Whitehead

Jun 27, 2016

The worst mistake i have ever made, It is more like a used car lot. The warranty service is a joke.

Andrew

Jun 24, 2016

After an inauspicious start to our visit with a very rude salesman, Rob and Stacey followed up with exemplary service.

Deidre

Jun 23, 2016

The atmosphere was welcoming and tranquil. The private and quiet business spaces are highly inviting as personal information for me is fragilely concerning against ID Theft. Above all, the respectful personal attention from personnel is over the top!

Amjad

Jun 7, 2016

Professional attitude when dealing with customers. Friendly atmosphere and speedy service. I was in and out in less than an hour without having to schedule an appointment.

Darlene

Jun 7, 2016

The comfort and ease in trading in my car. Jesse was very personable, friendly and most of the attention he gave me in selecting my car. He is a very caring and patient individual and that is the reason I really came back to Sherman Dodge because they always took good care of me in my car buying decisions. this is the 3rd car that I've purchased from Sherman Dodge. My hat goes off to Jesse and his professionalism in selling cars and making his customers proud to send customers his way. I give him 5 thumbs UP!!!

Karen

Jun 5, 2016

I would like to say how happy I was that Chris Carter is still working for Sherman Dodge. He sold us our last Minivan that we purchased 15 years ago. He is very professional and made the whole process smooth as possible. He worked very hard to get me all of the features that I wanted .

Mary Ann

Jun 5, 2016

Good friendly service good people who cares about there customers always very knowledgeable staff offer you water and coffee good modern facility

Mary

Jun 2, 2016

Very good customer service and friendly staff. I highly recommend sherman in skokie for future car shopping, Smooth and hassle free.

Beth

May 29, 2016

Everyone was very nice. I got there at 6:45 and was 4th in line. I had already bought the part and they knew what to do. I had an 8 am appointment, so I went inside and told the young lady my situation and she took me right away so I was able to get to my appointment. The car was ready in a timely manner as well.

Lamis

May 28, 2016

Salesman fewaz and Lenny they are great salesman and Chrome service department you have Kevin he's the one take care of me too nice guy

Jeff Gross and Family

May 26, 2016

We received a great deal and great service from our salesman Chris Carter. We purchased a 2016 Chrysler Town and Country Touring Minivan. Chris did not pressure us and when we were ready to make a deal, we received a great price. We were car shopping for a while and Chris was patience with us. Chris is the salesman to see if you want low pressure and a great deal. Thanks again Chris! Thanks to Reggie also. The financing process went smoothly also with Piotr Lukasik. The customer service was great and we enjoyed the entire experience. My daughter loved hitting the gong in the showroom after we had made a deal. Thanks again to everyone at Sherman Dodge, Chrysler, Jeep, Ram.

Cassandra

May 25, 2016

I don't like if I come in for an oil change and everyone wants me to buy a new car. It's tooooo much. I approached finance with an error and it was frustrating . Quality of Repair is low as the error message came back days after the update.

Denise

May 25, 2016

Frank Frank was friendly, knowledgeable and listened when we said what we wanted. Joe in finance made the process simple and explained all the different warranties.

Codi

May 19, 2016

Salesmen Payton and Bow tie were more then willing to work with me to make sure I got the best deal possible. Customer Service from all employees was outstanding.

Patricia

May 16, 2016

Salesman- Jesse was very good and friendly. He was able to give us the pricing we wanted and able to tell us about the cars and their features.

Nick

May 8, 2016

My Salesman listened(key) to what I was looking for in a vehicle and found the right one for me. I was looking for some unique features, towing capacity, bed size etc.

August

May 5, 2016

Both Payton, and Pete from finance were very professional and went out of their way to make this deal happen. I really appreciated this since the jeep was a birthday present for my wife.

Robert

May 5, 2016

We want to thank Robert King. He was extremely helpful and attentive to our needs and making sure we had a first rate experience with Sherman Dodge. It made the 3 hour drive to your location worth the time and effort.

Maria

Apr 29, 2016

First time going to Sherman to check out some jeeps and my dad is correct, they are friendly! When we came back later during the same week, I got our my jeep. Salesperson, Stacey Hall is professional, knowledgeable and helpful answering our questions.

Michael

Apr 29, 2016

Had the car towed there on Sunday night and Ray called me first thing Monday morning.Car was fixed before noon

Jade

Apr 27, 2016

Mary was very knowledgeable and professional and did all she could to help me select something in my price point

Howard

Apr 26, 2016

Charlie Harris and Reggie sold me a car in 35 minutes. They were great and honest and I'll be baaack!!

Steffen

Apr 23, 2016

The willingness to get me what I was looking for and getting the deal done. The friendly staff was great.

Bennie

Apr 22, 2016

Really, the way Ms.Tracie handle me, I came in a little heated, a week before I came in too get oil change and tire rotation. They noice a nai in my tire, they said they would repair. I didn't take my jeep, but when I returned I notice a nail in the tire. Upset I call and she said bring my jeep in. When I arrived, she said let me check, after checking it showed the work was written up. So she said she wild take care of it, she did. Then she came and got me to show there were two ails in my tire. I wanna thank her and the technitions for a friendly and nice job. I purchases two jeeps from the dealership. Satisfied customer. Ben

Christopher

Apr 21, 2016

I liked gettin in and out i came in for a oilchange and it was quick and the people was so kind and helpful

Christine

Apr 20, 2016

The sales staff was helpful, had a lot of knowledge about the van we purchased, and very nice. We came to you for a handicap van and you have the best prices.

Patrick

Apr 20, 2016

From pulling in to get my car serviced, to waiting, to checkout...everyone was super friendly! They provided a nice experience in the waiting room. The gentleman went through and made sure to point out the coffee and even brought in free bottled water for those who wanted it. Nice touch!

Marcell

Apr 19, 2016

Salesperson was Great!!! Person in finance and the service department took care of us. So I'm very satisfied with the out come of our vehicle. Thank you

Janusz

Apr 12, 2016

My salesman what's easy to communicate knows a lot about the car I was buying really helpful Plus everyone was making sure I'm really feeling comfortable

William

Apr 9, 2016

The salesman knew what he was talking about and didnt B. S. Me. He gave me a good price on a great vehicle. I appreciated the way he treated me with respect. Brian Matos is going places. Ive recommended him to all my friends

Jmorris

Apr 8, 2016

Cathy is one of the best here . However , everyone is great nice personalities and very friendly. Sebastion also helped me get a car I would like and felt comfortable in . Cathy and Sebastion made my visit here at Sherman Dodge smooth breezy and stress free . Highly recommend anyone trying to get a car to come here

James

Apr 7, 2016

The salesman are a well knitted team and always reassured me and courtesy, attentive, straight forward with everything and really didnt let me down when it came to purchasing

Gregory

Apr 5, 2016

Our saleslady Kathy was A W E S O M E...friendly and a happy go lucky person. I like dealing with people that have a since of humor.

James

Apr 4, 2016

The dealership is clean and the people were friendly. Large selection of cars and the website was pretty up-to-date. Jack Moody was great as was Jesse.

Mitchell

Apr 4, 2016

Our salesman, Jack Moody, was very patient, attentive and, above all, not pushy or pressuring. He very much wanted to find us the vehicle we wanted, with the features we wanted for the price we could afford. He even had a vehicle (which we eventually purchased) brought from another location to get us the best match for what we wanted. And he was very good with our son, who was sad giving up our old van.

Erica

Apr 3, 2016

I love the speedy service and everyone is always friendly when I go there plus they help people with poor credit.

Malia

Apr 3, 2016

I love that Lanny was there for every step. His opinions really help with my decision. He made this process sooooo smooth. He went over and beyond to make sure that the sale was an easy process. He's a very knowledgeable sales man. He is a very easy going, warming, and inviting person. I would definitely recommend this dealership along with the help of Lanny to any other person looking to buy a vehicle. He's not just a sales man waiting to sell. He makes sure that all needs are met ( financially & comfort). I was even able to bring my dog in and he was welcomed with love as well! Definitely going back in near future !

ATI

Mar 26, 2016

NICE PLACE, FRIENDLY PEOPLE. THANKS FOR CHRIS FOR HIS JOB

usalazar

Mar 25, 2016

Smooth easy transaction. Found me the car I wanted.

Kendra

Mar 20, 2016

Jesse was a fantastic salesperson - very knowledgeable about the car I was looking for and didn't push me too hard. Amazing selection of vehicles in the model I was looking for!

Victoria

Mar 17, 2016

All the salespersons and associates were very attentive and very informative. I felt all my needs and questions were taken care of.

Andrea

Mar 16, 2016

I loved the customer service. The facility was very clean. I was offered refreshments. It was an overall great experience!

Lh9981

Mar 15, 2016

A great expereince ...the Customer Service Manager, Beth did a wonderful job helping us with questions prior to visiting their dealershp....and the sales person Desmund was also excellent. A real pleasure to deal with . The advertised sale price was exactly the price we paid...so that pleased us also...no gimmicks to try and "UP" the price.

Patricia

Mar 8, 2016

Mr fawaz helped me with finding the right car by asking me the right questions on my needs he was very helpful and he answered my questions

Kimberly

Mar 6, 2016

Courteous, helpful, great customer service! Our Sales Rep was Courteous and professional and personable. Very knowledgeable and helpful. Great Experience overall! Thanks MM

Latoya

Mar 5, 2016

The entire staff was welcoming it's a great atmosphere. They make you feel as if you were family I had the pleasure of being helped by Lanny who has the most wonderful personality. Great place

Maynard

Mar 4, 2016

Everyone I had contact with, from Armando in the sales room to Victor in finance to the men in service, even the man who runs the car wash, were friendly, courteous, and professional.

Cornelia

Mar 2, 2016

My Salesman: HARRIS,Charlie is Awesome! He make it possible to work his fullest with all Departments involved in your vehicle Deal.Buying vehicles from Mr. Harris and the Sherman Dodge -Skokie have been Greatly Rewarding! To My Family and Friends!!! We would no Buy anywhere else.

Keith

Mar 1, 2016

Didn't feel pressured to buy. Salesman (Fawaz) developed a rapport quickly, didn't seem phony. Spent as much time as needed to explain things.

Thomas

Mar 1, 2016

Tracy was awesome! Not only did she help me with the problem I came in with, she also saw that I needed a repair on a recall, she ordered the part and stated that she would call me when the part comes in!

Pandora

Feb 26, 2016

I was able to transact the deal remotely and merely pick up the keys and drive awayAlso appreciated the busyness of the operation. it was humming like a well oiled machine.

Andrew

Feb 25, 2016

Free Wifi while waiting. Seemed like more staff were available at drop off to keep the flow going smoothly. Free coffee and news station on tv were nice touches. Service rep seemed more knowledgable about repairs and would not just talk about but actually show you on the vehicle what you the tech found and why he recommended something.

Carole

Feb 24, 2016

Even though it was a factory call back and a wait job , it very well and the coffee was good too.

idl

Feb 24, 2016

Just a shout-out to Michal Marzec: Thank you for your assistance with purchasing our great car.

Juan

Feb 24, 2016

This last time the service was much better than my past experiences. My issue was handled in a timely manner and covered under warranty.

Valerie

Feb 24, 2016

I was in and out and the service was fantastic for an oil change. I would recommend this location even though I am 15 minutes from a jeep dealer where I live.

Vanessa V

Feb 12, 2016

Everyone was friendly, helpful, and informative. Special thanks to Luis and Anthony on helping me refinance my 2010 Nissan Sentra from a 9% to a 3%. They were great and made me feel comfortable.

Brian

Feb 10, 2016

Our salesperson Jacob was very friendly and showed us a different option that worked out for us. He was great to work with. He really made you feel he was working in your best interest.

Russ

Jan 22, 2016

The people that are employed at Sherman Dodge are Courteous and knowledgable.Alex the General Manager is a Great Asset at Sherman Dodge!

Richard

Jan 21, 2016

Kevin in the service department was very professional and took care of our jeep by letting us know what the problems were and took care of it in a timely mannerThank you Kevin

Michael

Jan 14, 2016

Got my car inside and talked to someone about my appnt and what I need right away. Nice people... Great mechanic named Stasch

Judith

Jan 13, 2016

Everything handled very professionally. Everyone very friendly and helpful. They have long hours of operation for our convenience. Would recommend them to anyone

Luzselenia

Jan 13, 2016

The staff are very helpful and knowledgable . I would recommend this place to my friends and family. The service was excellent, the staff was helpful. I never had such a great car buying experience.

Gena

Jan 5, 2016

I started my New Year off the right way Thanks to Sherman Dodge. I was beyond pleased with Mr. BowTie he made xsure I drove off in an 2016. I was so happy . The finance manager explained everything to me in details. I am beyond pleased with this company and if you are looking for a car I would suggest that you shop here oan ask for BowTie he's great

Mercedes Dinzey

Dec 24, 2015

I wanto thank our saleman Joe Tudela, was very courteous,polite and knowledgeable

Andre & Iwona

Dec 7, 2015

Last week we have purchased 2016 Jeep Cherokee from Sherman Dodge. Unbelievable experience! Great car from great dealer. The whole process was almost spotless. We have to order one with the help of Sales Manager - Alex Kocik. The first one somehow was damaged before it left factory so we had to wait a little longer and Alex did everything in his power to help us during waiting time. When our car finally arrived we were greeted by our Sales Rep - Dariusz Witek and everything worked perfect. Perfect price, way better financing (thanks Kiko & Maurice!) and gorgeous - mango-tango car... Thanks guys!

lyubov0709

Dec 1, 2015

Kathy's service and knowledge were excellent. This purchase to me was easy, fast and clear. Highly satisfied customer.

Oanh Pham

Nov 27, 2015

Kathy did a great job on everything. She tried her best to get me a good deal.

sko7boyzracing

Nov 6, 2015

A sale for 2 SRT8's ...... Spoke 2 the sales rep on the phone & said i was on my way only 4 the manager 2 be gone 4 the night with 1 of the cars. Stated 2 my rep that I was looking 2 purchase both 2012 srt8 300's this wk that were in the lot & all we needed 2 talk were #s. I was treated like i was one of the individuals there who needed their "U r Approved" program but I wasn't . Also 2 mention I drove out there 4 times to try 2 give them a chance 2 get the deals done. Safe 2 say i purchased 1 srt8 elsewhere & b4 the 2nd srt8 was purchased Sherman called & i explained that i had purchased 1 already the guy hung up in my face before I was able 2 state that another srt8 was still needed . Incase I didn't mention the vehicle's were 2 be purchased flat out ............ guess they didn't need the 67k we spent.

Ban

Sep 25, 2015

Great dealer great sale man Steve and the manger Kevin was great really helpful true price I will work with them for sure agin

Mrs Johnson ( Tony Mitchell ) dealer

Aug 14, 2015

I felt very comfortable an welcomed when I walked in to the facility. I was greeted in a very professional an polite manner by a well dressed gentleman by the name of Tony Mitchell. He was well spoken an polite very patient an understanding of my concerns an I drove away a very satisfied customer. I would recommend anyone buying a car to visit this dealership. An to ask for Tony Mitchell.

Tony Mitchell (dealer ) Mrs Wright ( me)

Aug 14, 2015

I called the dealership with a few concerns. Tony Mitchell answered he helped me out tremendously. He was extremely polite an very understanding an patient with me after hanging up with him I knew I had went to the right place. Thanks alot Tony Mitchell.

Adrian Martin

Aug 4, 2015

Hello my Name is MS.Adrian Martin, I was recently in the dealership to purchase a Used Car, and met a Gentleman named Robert King, This guy is Incredible, I thought I was marrying a Car Salesman with the way he treating me in purchasing a 2015 Jeep Patriot...When I rung the bELL I WAS ON CLOUD NINE..Robert made me feel comfatable with the notes and most of all driving away with a New Car,in which I never envisioned happening...Thanks Robert..I sending my Wholle family to the dealership

Alicia Bailey

Aug 4, 2015

Mr Robert King....Mr.Robert King.......This guy was an excellent salesman in assisting me with the purchase of a new car..Mr.King gave me great tips to repair my credit and STILL, put me in a 2015 Patriot, that my family loves..I acknowledge that I had no experience in purchasing cars beforehand and Robert made me feel confident about the purchse...So nore Red,Yello.Green line trains for me...Thanx Robert,and I will be sending you some more customers...

Shakara Jackson

Aug 4, 2015

I recently purchase a 2015 Jeep Patriot from Mr.Robert King he was very efficient with helping me as a 1st time buyer..Mr King made me feel Great about the cost and maintainece of the car. Mr King should be Top Salesman there,he helped me as well as his co-workers to make the company and environment look good...Thanx Mr.King

lady

Jul 31, 2015

i really enjoyed my experienced with this car dealership. they provided me with great service and i got the car that i wanted. salesman Tony Mitchell took great care of me.

mike looking for dodge challenger

Jul 25, 2015

well pretty much all of the dealerships seemed to be good to deal with but keep in mind i did not visit any of them for the reason that i thought they all wanted a lot of money for a used car

J H

Jul 14, 2015

My parents took me here to buy my first new car. I was very nervou but Alfred was able to make me comfortable with his funny jokes and was very easygoing ,no pressure attitude...I was running late for school I told Alfred and they had me driving my new Jeep home in no time! Ill be back to Sherman and ill tell all my friensds!

cubsfan

Jun 21, 2015

Even though there are a lot of customers, salespeople are plentiful and answer your questions thoroughly. Service center is small but quick and efficient.

Jaime R.

Jun 21, 2015

those guys really help me to purchase this dream car of mine, despite my low credit score. Thanks to these 2 amasing guys from sales and financing dept. you really make my dream come true!!!

Hans Jodeit

Jun 13, 2015

Originally I just came to service my caravan on a recall but I agreed to test-drive a few cars in the meantime. Out of 3 cars which were Jeep Cherokee, Patriot, and Renegade I preferred the Renegade. The gas savings along with more features were not enough to interest me in pulling the trigger but I received an offer that I could not refused. Greg did a great job and made the whole process fun.

Lisa H

Jun 10, 2015

I went to Sherman Dodge with a situation my Nissan was upside down and I really wanted to Wrangler. I heard Sherman Dodge had amazing deals on Wranglers so figure I check it out. The experience was great they were able to get me into a wrangler which was the same price as my Nissan and was able to drop the payment too. They have amazing demo deals. Aaron the sales manager is very personal. Every time I go back Aaron always takes care of me every time very personal experience!!! I would recommend this dealership to anybody especially if you are looking for a great deal!!! The car inventory is out of this world that they have so much to select from.

Carlos medina

May 30, 2015

Best customer service ever!!!!!!!! Friendly salesman Brian matos helped me out a lot.

ANASTASIA EDWARDS

May 25, 2015

this was my first time dealing with ABE MUSTAFA, and he seems to be a very good , GENERAL MANAGER , I am looking forward to getting to know him better , and also for him to get to know me as a valuable costumer , he made sure I was quite satisfied and pleased at the end of my purchase . I am looking forward to many more future business with GENERAL MANAGER , ABE MUSTAFA. THANK YOU , ANASTASIA EDWARDS.

ANASTASIA EDWARDS.

May 25, 2015

hello my name is ANASTASIA EDWARDS , I am a very satisfied client , at the SHERMAN DODGE CAR DEALER SHIP in 7601 N SKOKIE BLVD. and I feel very lucky to have done business with CHRIS CARTER, as he proof to be a talented, respectful, and patience young man , I felt that he went the extra mile , every time I've done business with them .I definitely will recommend him to anybody , he's extremely knowledgeable AND so far this is my second new car , and a friend of mine got her car from him as well. thank you CHRIS CARTER, FOR BEING YOU. ANASTASIA EDWARDS.

Lisa Headley

May 12, 2015

I bought a new Jeep in Feb and Aaron the sales manager really took care of me. Not sure how Aaron was able to do it but I got more of a car than I traded in and was upside down on he was able drop my payment also on my new car I am not upside down anymore. I had questions after the purchase and Aaron always took his time out and helped out. For sure sending people their way and will go back when I am ready to buy a new car in a couple years!!!!

Josh

Dec 11, 2014

Drove out on a Saturday night and talked to a woman kept calling on the phone and saying you should be here by now your almost here etc. etc. Got frustrated and turned around and went home. Called her back on her cellphone and left a message and never got a response back. 2 weeks later a woman named Ravin calls explained what I was looking for and she said she just got some challengers that came in that were pre-owned that should be in my price range never heard back from her at all. When I called back 3 days later she said she got tied up on a big deal and forgot about me. Waste of time and effort looking somewhere else.

Bonnie Sue Scheer

Nov 10, 2014

We purchased a van three years ago. It did have a computer problem but, the service team as well as the mechanics bent over backwards to help us. Everyone was accommodating which is hard to find these days. I refused to be frustrated with the problem because mechanical problems can happen. The people there know us by name and always make sure oil changes, tire rotations or any other problem is addressed right away and as quickly as possible. I would recommend this dealership to any of my friends.

MikeB

Nov 9, 2014

My wife and I wanted to buy a minivan from this dealer. We stopped by after seeing an advertised price on cars.com and the dealer's website. We test drove a car, and when we went back two days later that car was gone. They made us wait about two hours saying that they have another car in stock just like the one we wanted. It turned out they didn't. When we sat down to negotiate the car we agreed on, they were asking $4000 more than what was advertised online. They told us that the advertised price is based on rebates that no one can qualify for, even if they did not mention that on the website. I believe that was dishonesty and false advertising. Even though we went there mainly due to the advertised price, they were not willing to negotiate any deal close to it. After three visits to the dealership and many hours spent there checking out the car and negotiating we went home without a car. It was a very disappointing experience.

Michael

Nov 3, 2014

This dealer told me the truck was up front waiting for me to come showed they could not find truck. m Turns out it would not start so was buried in the back of lot but got 3 phone calls saying it was washed and ready for me to see

Annoyed

Oct 23, 2014

This place is absolutely laughably poor at doing... anything. I had a scheduled test drive on the books. I showed up on time. No one had any idea who I was, what car I was interested in or how to go about clearing up the situation. I wasted just short of three hours being aimlessly guided around their boneyard mislabeled as a car inventory. The specific vehicle I drove an hour to inspect was obviously widely misrepresented on their web listing. Long story short... none of the vehicles I was shown could start and run for more than forty seconds. That is not a exaggeration. This is the first test drive I'd been on that included a stop at a gas station to fill a jerry can before we went on to the lot. That might sound like a joke. It isn't.

independancedayjim

Oct 16, 2014

I never received a 2nd key for my car. Was told by both my salesman and customer service that they would get it to me but never did. It's been over a month and still no callback.

Average joe

Sep 18, 2014

Have no clue about what customer service is! Service writers and service manager are rip off artists. If you mention the word "warranty" they want nothing to do with you..

Disgusted Buyer

Sep 10, 2014

I had communicated several time w/the internet sales manager regarding a particular new Dodge car. Car was supposed to be in stock and we had an agreed upon price so I risked investing the time to drive to the dealer and try to buy the vehicle despite all the horrible reviews online about this dealership. Big mistake. Once we got there we were handled by one of the roving parking lot salesman that struggled to figure out what was even in stock. Of course the car we were supposed to buy had just been sold minutes before we got there according the salesman (sure...). He then volunteered to get us one in just like it in 2 days if we would sign the contract for it w/out even seeing it. He also became evasive about the price. I don't think so. This dealership is a waste of time.

Normal car buyer

Aug 30, 2014

These people are nuts. The moment you pull into their parking lot they put the hard sell on you. There are 15 salespeople waiting at the parking lot entrance. They race to your car to start the hard sell process. The Manager was rude. They could not find the cars we were interested in test driving. We went to this dealership because they advertise low prices on the internet. Then when you get there they tell you that the internet price does not apply to you. There is not a person in the world that the internet price would apply to. The applicable rebates are absolutely absurd. They are deceptive, unorganized and just liars.

m moshy

Aug 9, 2014

from manager and all at this place stay away from them what you see and read is 10000% true and if you want go there and test the game they play by your self

mmoshy

Aug 9, 2014

all games they do and play around all the times so be carefullllllll !!!!!!!!!!

Chris K-Chicago

Jul 26, 2014

After reading these poor reviews and various questionable sales tactics, I have to agree that most happened to me today. I called ahead to check on a couple various used cars and one specifically and was told all were in and on the lot. Mysteriously, the one I wanted to see, was gone! Another dealer picked it up to do some recall repairs. Called that dealer and no such recall. One car I drove, conveniently was just "sold" and would be picked up in a half hour. I'd bet a lot of money it is on the lot tomorrow!?! Also, their internet price seems too good to be true. Probably is, but never got to full negotiation to buy. Car fax showed 4 owners and accident, but they wouldn't print or buy the carfax so I could have it. Said, no air bags deployed and no frame damage. Not sure how they can get away with advertising prices they won't honor and may even see if I can get the deal they say. We'll see. Just be very skeptical and question everything and you may be able to get a deal. Who knows. If you are looking for good service, not the right place. Full blown, used car sales techniques and be ready to catch them on things. Bait & switch, not fixing things, etc. Had me drive a car and that was never cleaned let alone detailed. Had cigarette butts and ashes in it along with a lot of dings, scratches and scuffs. Still decent price, but won't commit to anything until everything is done by them up front. Be careful, be very, very careful...lots of truth in these reviews!!

JACK

Jul 2, 2014

THIS IS WORST PLASE I EVER SEEN.NO ONE CAN TRUST THESE PEOPLES.

Sofia

Jun 30, 2014

They offered me a car with navigation system include and after I signed all the papers it was not include. i went back to them and they told me that the guys that sold me the car was not there anymore. they are terrible. after they sell you the car they don't care about you. TERRIBLE

I need a car

May 20, 2014

didnt seem interested in selling anything, no response to emails and when they did it was days later and I suspect they didnt read my questions

Buyer

May 16, 2014

Nothing professional about this place. Do not waste your time calling or visiting these people.

Benice

May 15, 2014

Prices they advertise on the web are teaser prices, do not believe these prices. They put these prices to get people to come in to the dealership. Please do not waste your time with these people. I should have trusted the other bad reviews on this site. I wasted half day and unnecessary haggle. Huge waste of time for everyone including their sales people, unless you are willing to pay much more than advertised prices.

Jacek Pilch

Apr 30, 2014

Mr Youngblood is the best sales person in Sherman Dodge

Buyer Guy

Apr 8, 2014

They led me on for several weeks of negotiating the price on a new Chrysler, when they were misrepresenting the price. They wasted my time, knowing full well that they did not stand behind their price quotes as we negotiated back and forth.

TakenwithaSmile

Apr 8, 2014

My sister recommended this dealer for she had purchase from them before, consequently we were introduce to Luis C., the salesman. and supposedly struck a good deal, but when it was time to finance, the car was over price by 6000, I went back to clarify and that is when I noticed that they have included all sorts of stuff that we did not know we where getting it nor wanted it. they really took us for the trust that we put in this people, they kept telling us that we got a good deal even with all the stuff we did not wanted. The guy that sold us the car claims that he had nothing to do with it and there was nothing he could for us, currently we are stuck with a expensive car note for a car that does not have power windows nor power lock. This people really know how to stick it to you. If you go in and they greet you with a smile and they said that they would do every thing in their power to help you, you best run for the door while you still have a chance. Not even for a free car wash would I return to this Car dealer.

Hard Working American

Apr 3, 2014

Advertised low price is for "qualified" buyers. It's a lure to get you into dealer then they up the sticker price by $4000 and blame it on your credit or lack of "qualifying'' rebates. Hidden fees is their main dish so be ready for that too. Don't spend all day at a dealership who will waste you time explaining why they can't sell you a vehicle at the price they advertised it for.

Reluctant Customer

Mar 4, 2014

As with all new car purchases, beware. If the salesman calls himself Frank - Frank, run. He was rude and insulting. After talking to the sales manager, he gave us to Bobby C and Bobby was great. Bottom line, we bought a new car because they had the best selection in Chicago and they gave us the best price after 5 Chicago area dealerships. Bobby was great, finance guy was really great, and they made a great effort to deliver that day even when the car we wanted was buried in snow in a remote lot. Overall, for my sons first new car buying experience, not bad.

spence

Feb 4, 2014

a friendtold me about sherman dodge and i came up all the way from southwest chicago i was happy i did because they got me a great car at a great price!! i couldnt be happier with my new jeep!! they handled my trade and gave me more than i expected to get i would definitely come back again!

Guy Clark

Jan 28, 2014

I visited SD over the weekend and was greeted at the door by a few members of the staff. I told them that I was interested in seeing a car I viewed online and within a few minutes they pulled it around front for me to test drive. After your typical price negotiations I was able to get the price I wanted on the car I wanted. Overall a great experience!

lilbrat1964

Jan 24, 2014

sales was okay. financing was bad.from the time we settled on a price to going into finance. they up the price 1000 dollars. when we questioned it they just laughed and say it was a mistake. very unprofessional on their part. kept trying to talk us into something we didnt want just because they get a kick back from the money. we did however get the car we wanted and the price. but would not recommend this dealership to my friends. worse part we drive and hour and half to get there.

Dana

Jan 23, 2014

I have been in the market for a new car for a while. I saw a vehicle online that I was interested in and called about it. I came in the next day to see the vehicle and in no time I was out the door with the car I wanted at the price I wanted!

Cody

Jan 18, 2014

I tried to work with Sherman Dodge on an internet price and to set up a vehicle purchase over the phone. The line I got was that they will only deal in person. I'm several hours away and they still would not negotiate a deal over the phone. Disappointing! Sherman Dodge needs to join the information age and work with internet buyers!

ME

Jan 15, 2014

I went there to buy a used car but didn't have a particular one in mind. My salesman was very helpful, respectful and not pushy at all. I ended up finding exactly what fits my needs and budget. The price I paid was the best part! I KNOW I got a great deal. There was so many people there that day that I'm sure some people are not always gonna get exactly the price they want and be happy but I'm very pleased with my car and how I was treated.

Dale

Oct 26, 2013

The only benefit of this dealer is when you go to another good dealer, you can refer the good dealer to the prices online and ask if he can match or come close. You have to have a good story as to why you're not buying from the dealer where you saw the law prices. I said I saw some bad reviews online so initially plan to see if I can get a reasonable/close price at some good dealer but if the difference is too big, I'll consider going to see Sherman. As for Sherman dealer, the prices advertised are relatively excellent which give you the benefits above to use them. What you see on the internet and what you hear over the phone is just about dragging your feet to the dealership. Once you do, forget what you saw or heard or thought you agreed with the dealer on and start over - that's this dealer's poor approach which earned him the reviews you see including this one. You'll very likely be told (these are true examples from my case) Salesman X which you talked to had a family emergency and had to leave. Now this means, anything you talked to him about is gone with him. I had confirmed something several times with 2 different salesmen before coming and talked to one of them 15 minutes before coming. Both salesmen supposedly were not there. As for the car you saw if you were very specific and looked online and came to buy a specific vehicle for a specific low price, they'll tell you they discovered a small dent or scratch and sent it for repair but no worries, they'll find a better one for you with even a better price. I would not consider even going to this dealer let alone buying. If you make the same mistake I did and go there to just check him out, be very very careful and prepare to waste few hours.

sabrina

Oct 23, 2013

Awful customer service and not knowledgeable about their vehicles. They do not return calls and if they do their information is incorrect.

Tony Jones

May 7, 2013

I was skeptical after seeing all the reviews on here but I was nearby so I decided to stop in. I saw several cars on their website that I wanted to see and I was able to see all but one (it had been sold the day before.) After the usual credit checks and negotiations I actually wound up taking the car! Everyone was friendly and helpful.

Lucille Ball

Apr 27, 2013

I went in to look at a car they advertised on their website as well as on cars.com. My husband even called ahead and talked to the internet sales lady and she said the car was there, upon arrival they seemed friendly but when they pulled out the car we had the choice of either driving it and risking it would run out of gas or having the sales guy go with us and stopping for gas (shady shady move). As we inspected the vehicle my husband pulled a screw out of the tire and right away the sales guy already started making promises for a new tire. We took the sales guy with us and I noticed right away it didn't have the features they advertise to have, it was very disappointing. When I stated it had a certain package and its missing certain features the sales guy acted surprised and checked the vin numbers and they were the same. My husband said forget the car and they guy insisted he could add or fix the problems (yeah right!) or get us a brand new model with the features we want for the same price (again yeah right). The sales guy also stared throwing out car payment numbers without us saying anything but really that sounds too good to be true (which of course was). We had the guy humor us and give numbers on a new car, during his back and forth talks with the manager he kept on going back to the used car we went in to see and didn't like. The sales guy said the car payments he said he could get us on the test drive to his manager and the manager came over and said how do you think you can get these payments? We were both fed up with all the shady lies at this time and my husband said "I Never said a word, your sales guy offered those payments and forget it, we are done this place is so full of lies." It was an awful experience, full of false advertising and lies! Don't waste your time or money!

Sammy

Apr 5, 2013

Went to dealer knowing what kind of car, color and model... It still took over 5 hours took purchase the car! Many false statements and fake incentives were presented until final deal was ready to be made, THEN they were taken away and the price went way up??? Left with a great car but the experience left a real bad taste in my mouth about the way the sales process was handled.

Grant Lustig

Jan 3, 2013

By far the worst dealer on earth. They have the rudest used car salesman, the rudest finance people. Never buy from this dealer. They let there employees smoke inside the garage. This place is gross and should be shut down by the Department of financial & professional regulations. STAY AWAY!

Dennis G

Nov 23, 2012

AShernman Dodge Jeep, Chrysler is the worst any one can ever deal with. They are the ones that give bvad names to car dealers.They are liars,do not care about customers and so forth.Do not reccommend them again.

Smh at Sherman

Jul 10, 2012

Let me start by saying I never give reviews on anything! I am just kind of disappointed with this dealer. I was looking for a brand new jeep wrangler, and was kind of skeptical about coming here after reading such negative reviews. I went in anyway to look at the trucks and fell in love with one and had to have to it. The one thing I liked about the sales team was that they cut all the crap as I requested and we got down to the nitty gritty! They gave me a fair price for the vehicle given all the add ons the truck had, I think it was more than fair! Everything was going great! Or at least I thought! Paper work took a while didn't get out of there til after closing. Jumped in my car came home but the next day I realize hey I didn't get my floor mats, my bag for my top. Not a big deal but it's included if you pay 37k for a car you expect to get everything you paid for! So I call them to go in to pick up my stuff and customer service is of no help! And no one ever picked up my call in sales so I email them and 2 weeks later still nothing! So I go in ( keep in mind it's like an hour drive) and they tell me they can't do anything cause parts department is closed.... REALLY! No one can go in there get the mats? So I ask them if I can get my car washed while we figure something out and they are more than willing to do so. They take my car and it comes back wet still I ask if they will dry it and they say no! That's extra! Really! So when u say free car washes and oil changes for a year you don't mean it!?! It's been 3 weeks still no mats! I am extremely dissappointed at the fact that after the deal was made they can careless about you and your car! They do a follow up call to see how everything went and how everything is going with the car and I told them the issue and they said they will have someone contact me, that was a week ago! Fair price, but once you buy the car you mean nothing to them and they can careless about what you need and want! You'd expect after spending so much money on a car you'd get treated pretty good but nope!

Leung

Jul 8, 2012

Went to the dealer since happen in the nearby area and know this pace from newspaper ad. I drove a car which not the one intended to trade in, which I told the sale person during the test drive. During the price negotiation, the sale person said "this is the trade in value we can offer at most. we are taking the risk that you may leave us a dunk. You even not have courage to drive your car here to give us a good assessment". I just left even without say goodbye.

Chicagolovescar

Jun 17, 2012

People say this - but I never write a review when I've had just a good experience (should do this more often). I write them when I've had an amazing experience or extremely poor experience. And this was the latter. From the sales person, sales process, facilities (sales floor, service shop - everything), financing discussion... Sherman tried to sell something different than what we asked for and wouldn't 'listen', they wanted to rush into financing, never answered our questions directly and everyone we met we didn't get a feeling we wanted to work with them e.g. maybe our perception of trust... Accordingly, we walked out - says it all. Looks like some people felt positive about their experience in their reviews I whole-heartedly agree with all the negative experience reviews.

mike k.

Apr 12, 2012

went there, looking at a chrysler 200 and a dodge challenger. got the challenger, great car, great price. would recommend to anyone.

sparty on

Mar 11, 2012

Went in planning on walking out, but got a deal I couldn't turn down. Very helpful and accomidating

Jitendra

Feb 28, 2012

Went with a friend to look at cars, while looking at a car i tolfd my friensdof some repaint i saw on a car he was looking at and the sales rep said ..Oh thats just touchup we do here in the lot, he got defensive when asked if was in accident and never did get an answer.This salesman had no real sales experience. I Watched in the lobby area which is a filthy mess, with a rip off vending machine, and other sales people engaged in arguments with customers due to dishonest words from salesperson.This place is horrible,and real joke! and the washrooms?? The general manager should have to use the washrooms he provides for his customers and maybe he will see why he has so many negative comments.The mens room at Wrigley Field are cleaner ,even after the 7th inning stretch. STAY AWAY!!

jacek pilch

Jan 21, 2012

very good people in skoke illinois help you for sure bad credit too

JOSHY

Dec 30, 2011

MANAGER IS RUDE... STAFF IS SHADY...ADVERTISEMENTS ARE FALSE. STAY AWAY.

Not a happy customer

Dec 20, 2011

I've waited to write this review to calm down. First off I know we don't have the greatest credit score so getting into a mini van would be difficult. I called around asking dealerships if they would help those who had poor credit get into vehicles. The reason I did this was so that I wouldn't have to drive my family all over just have them say no. Sherman Dodge said they would be able to, so I filled out the pre approval credit app and George promptly calls me back and said that they would definitely be able to work with me. I told them that I did not want more than a $300 a month payment and that we wanted one of the 14 or so 2010 Town & Countries. I asked him if they would be able to do that for me with my credit. He said yes absolutely and then he got his internet manager to say the exact same thing. I brought my family with me to see the van and hopefully drive it back with us. Once we got there I knew something was up as George passed me onto someone else. After two hours of talking, the salesmen slamming the stow and go on my 16 month sons foot where he screamed his head off (no accident report was even filed) they came back with a completely different number then what was told to me on the phone based on my pre approval. I had even asked the new salesman if they would get me in this van for $300 a month at the very beginning and he said "if that's what they said then we'll get you in it for that". I will never shop for a vehicle there, beware of this dealership.

jorge

Dec 10, 2011

these people acted like i didn't know what i was looking for. all they wanted to talk about was the monthly payment. when i asked what the best price would be? the salesman (Luis) got offensive and asked me if i wanted to buy a car? or just get prices. cuz...he wanted to sell me a car. so you get the idea. also they advertise really low prices. but when you get there you have to qualify for the discounts. so unless you work at UPS, served the ARMY, and LEASE a vehicle. don't expect a discount.

jacko

Dec 2, 2011

terrible experience....sneaky finance department stay away.... i caught them being sneaky and they got all defensive....stay away

son's first car

Nov 15, 2011

My son and I called about a car advertised on dealer website. Price seemed too good to be true (it was). When we got to dealer they told us that car was being recalled. Tried to sell us a much pricier car. Spent two hours there and never felt that I was being dealt with in an honest or straightforward manor. Don't get suckered by dealer's advertised web prices. Waste of time and will never go back.

Danny

Sep 18, 2011

I will say this as short as possible, they were only looking for money! They are not willing to help or negotiate anything with you. If you are not agreeing with any of their offers or not willing to get in a car that they think is "Good for you," you are wasting your time there. This is my first time ever posting anything on Cars.com, but with my experience with these Salesmen and Managers, I had to let everyone that are trying to purchase a car from them, be warned because they do not care about you, only the power of the dollar! Thank you.