Used Cars for Sale at Simpson Chevrolet in Garden Grove, CA
2,261 miles away from you!
Simpson Chevrolet of Garden Grove offers you the opportunity to find used cars by Simpson Chevrolet. Simpson Chevrolet is a trusted dealership serving clients throughout Garden Grove, in search of certified used cars. Also, Simpson Chevrolet is a very reliable dealer recognized to offer you a huge selection of affordable, reliable used cars. You can filter the listings by used cars for sale by Simpson Chevrolet to get the affordable car that is right for you.
Location: 10150 Trask Ave, Garden Grove, CA 92843
Phone: (714) 464-3385
Working time: 09:00 - 21:00 Open now
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What’s more, Simpson Chevrolet of Garden Grove has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Simpson Chevrolet. Check out the listings today to find the right car for yourself. Simpson Chevrolet is definitely the best place to buy used cars online.
정의현
Aug 11, 2021
I bought a car at Simpson Chevy from a salesman named Chris Sanchez. I was searching online for few days to find the right car, and I wanted to see the actual car and test drive it so I went to this dealership. When I saw 2013 Black Cadillac ATS, I really liked it. Everything seems well except little damage on one of four tires. And one of the alloy wheels had little bit of color difference. I told Chris about the tires and he told me that he will change the tires (he told me it will cost about $800.00). We made a deal, I signed the documents and paid full amount. After few days Chris told me to stop by for a tire change. Went back to dealer and Chris took the car somewhere to change the tires. He came back with different tires. (what was on the car was Michelin run flat tires) I asked what kind of tires they put on and he was getting kind of mad and said "I don't know what is the matter when all tires are new?" because my car doesn't have a flat tire on the trunk I really needed run flat tires.. Came back home told what happened to my husband. Husband calls the dealer and spoke to guy named Clay Rear. He wanted to have 3-way call with my husband, Chris and him. Chris was telling me that He never said he will change to run flat tires, and he said it was never a run flat tires that was on the car. I had a picture of previous tires. I took this to local tire shop, they saw 90V sign and confirmed that it is a run flat tire from Michelin. He also said that my current tire is from Michelin tires. I'm really mad about Chris's behavior to customers. He just puts NEXEN tires (not Michelin tires) and He even says that it was never a run flat tires in the beginning. Salesman should be honest, have knowledge, respectful to customers. None of these elements are related to Chris Sanchez. I wanted to share this to anyone who is visiting Simpson Chevy to prevent any unfair treatment...
Paula Kirsch
Sep 15, 2021
Ed was wonderful! I had the best experience I’ve ever had at a car dealership! He was friendly, informative and I didn’t have to spend any time arguing or going back and forth with him. I tell everyone who will listen how great my experience was! Ed is the best!
Lauren T
Jul 1, 2021
Buying our new car was supper easy. Didn’t have to negotiate at all. We got the car for the exact price we wanted was a wonderful experience! Will recommend this dealership to everyone!
Kids Creation Station
Jul 23, 2021
We had an excellent experience.. Our sales person Ismael Aguilar was very professional and was very informative. He answered all the questions that we had and made the process of buying a vehicle run extremely smoothly. Thank you .
Alissa Brodmann
Sep 23, 2021
I started off my car buying experience with John who was great! When I went to pre contract my car John was unavailable so Abraham took over & also was amazing! I had the best experience with Simpson Chevrolet. Abraham has also checked on me since getting my car.
Chris
Nov 4, 2016
Buying a car from Simpson Chevrolet of Garden Grove was the best experience I have ever had buying a new car. The first reason on this list would be the salesman Jay Kim. He made the entire transaction smooth and seamless. His no pressure attitude was what I loved most about him. He is also a very positive upbeat guy. Not to mention I did get the very best price I could get from jay. No games just bottom line this is what I can do right from the start. Trust me I shopped around quite a bit and no one could beat Jays price. Jay took care of us from start to finish and I would recommend him to any one in my family and in fact already gave his number out twice. Love the car the price and the experience.
Gilbert
Nov 2, 2016
This is my families 4th vehicle with Jay at Simpsons Chevrolet. Thank you for the service we received and the relationship we have. We'll be back when we're ready for our next Chevy!
Dan H.
Oct 29, 2016
Searched for months, visited several dealerships but Jay Kim won me over with the best deal and customer service possible. All I heard was "YES, we can do that" from Jay. He has earned a customer for life!
GMoney
Oct 29, 2016
I was feeling out a few different dealers for a Chevy Colorado crew cab. Simpson had the best deal and when I told them I had my own financing and wanted to be in and out pronto, they actually had someone deliver the car to me. If you're like me and prefer to do your research online and know exactly what you want, this is a great place to get a car from.
Jim Kingmill
Oct 26, 2016
They are a very friendly dealership and very easy to work with. They made the experience of buying in enjoyably. It's always easy to take in for service. Clean dealership.
Luis Gonzalez Olivares
Oct 22, 2016
I was very happy with Fred from the sales Deparment that help me purshes my ne truck what a great person to work with I strongly recommend him to have him help any one threat is looking to have the best of the best thank you Fred .
Debra Valerio
Oct 20, 2016
Jay Kim is amazing person. He helped me with my new Silverado truck. He.made everything go so smooth. I would recommend him to my family and friends. He did such a great job when my husband need a truck 3 months later we went back your Jay Kim.
Bernard Fauntleroy
Oct 17, 2016
I got a 2016 Malibu Hybrid. The car is great and my salesman Angelo Pellegrino is fantastic. He was very professional and did everything possible to make my experience easy. The entire staff could not be better, form the sales manager, the service department, and everyone. I recommend them very much.
Mr. Gonzalez
Oct 14, 2016
I purchase a 2016 Chevy suburban from Simpson Chevrolet on October 09,2016 my sale person was Fred Knapp . Fred has sold me two suburbans and is alway a pleasure doing Buisness with him because his always there to first fine what we need and second make the experience Pleasant I have have purchases several vehicles at different dealership but the experience that I received from Fred Knapp is like being in at your on dealership having your vehicle made because he make it happen a palace with be short to express the Royal treadment that Fred Knapp provides I highly recommend Fred to be your sales person if you like to have the best of service and the professionalism that anybody deserves God bless you Fred .
Irene Haas-Knight
Oct 13, 2016
Went to 4 other chevy dealers and they all told me they could not get the car I wanted but Jay Kim told me he could and so that's why I got the car I wanted plus best sales experience ever!!!
Stephen Wilkins
Oct 11, 2016
Bought a new Chevy Cruze LT with Jay at Simpson Chevy. Good communication, direct response to my questions, and he respected my requests and goals for a new car purchase. Would buy again. Simpson Chevy delivered my Best car buying experience I've ever had.
Brett Passmore
Oct 7, 2016
My wife and I just purchased a 2016 Silverado 2500HD from Jay Kim and the staff at Simpson Chevrolet. From start to finish Jay and the rest of the staff were extremely kind and helpful in finding the right truck for us. We weren't sure about which truck to purchase, speaking with the Sewell Gutierrez from their service apartment about the benefits of the Duramax options really helped us in choosing our 2500HD. Sewell even took the extra time to walk me through more of the mechanical aspects of the truck after we already bought it. Jay was patient with us in figuring out the different options we were looking for and throughout the whole process was extremely helpful. He even called me the morning I was scheduled to come in a pick up my truck to advise me on how to save some extra cash with a new rebate that had just come available!They're Tech guy Eddie was a great help in showing me all the new features with the truck. My wife and I will keep coming back to this group of people.
Lorraine Santoyo
Sep 29, 2016
First off let me start with we love our Silverado LTZ Chevy truck and could be no happier. Our sales person was Jay Kim and we were also looking at the Ford but just his knowledge and expertise and of course the truck sold us. I went to 4 different dealers and I absolutely feel we got the best deal. Would I come back to Jay for my next Auto purchase?....100 times, YES!
kathy,greg
Sep 20, 2016
The service dept is awesome. Everyone does an outstanding job and I let all my family and friends know that Simpson Chevrolet is the best. I've been to other dealerships in the area and none compared to the service we received here. Thank you !!!!
JeffBHB
Sep 15, 2016
This was my first vehicle purchase since 2007. I did not look forward to purchasing a new Tahoe, but it was time. I went through the Costco program and Jay Kim guided me through the purchase. He went over the options and pricing with no pressure. The who experience was great. I drove away happy with the price, the product and the service! I will purchase my next vehicle from Jay Kim and Simpson Chevrolet.
Mike P
Sep 13, 2016
Al Careno in service was friendly and got me out of there quick. First vehicle service and 1 recall completed as agreed.
Gary K
Sep 5, 2016
I worked with Chris Sanchez, Certified Internet Fleet Manager, and he worked hard to find the exact truck I requested. Other dealers came close but only Simpson found the truck with all my preferences. They made the filling out and signing the large amounts of paperwork go quickly with the use of a high tech computer table. I highly recommend giving them a call if you are in the market for a new car or truck.
JoseFraga
Aug 22, 2016
I HAD THE BEST CUSTOMER SERVICE EVER. NO RUSH. NO PRESSURE. SALES REP WAS VERY POLITE AND VERY PROFESSIONAL.
John Crut
Aug 17, 2016
Staff was friendly and helpful. We got the car we wanted and it didn't take all day.
B Bergschneider
Aug 12, 2016
Mike P. was ready for us at the appointment time. He allowed us to test drive the car and make sure our elderly mother could get in and out of the car.He also showed us all the new technology in the car.Thanks
Miriam
Aug 2, 2016
Simpson showed me incredible customer service. Jay, was amazing. He was a straight shooter and got straight down to business instead of wasting my time or trying to sell me. I wish that I could work with people like him everyday.
Allison Carroll
Jul 29, 2016
This is the third car we have leased with Simpson Chevrolet of Garden Grove. We are very happy with the dealership.
IrvT
Jul 21, 2016
Facility sparkled. Checkin personnel were friendly, fast, and asked the right questions. Saw a salesman that sold me a truck over ten years before and he came right over and addressed me by name. That is making the whole thing personal.
Bre M
Jul 10, 2016
Jay made my experience buying my car quick and easy. I will definitely be coming back in the future!
Erick Medina
Jul 6, 2016
We went to several Chevy dealers and dealt with several reps but Gilbert gave us the type of service we were looking, not pushy and customer oriented. We would've ordered and waited for a new car just so we could deal with Gilbert directly but luckily we didn't have to and now have a great new camaro! Thanks Gilbert! You really made this purchase enjoyable.
Angel Garcia
Jun 22, 2016
I've never felt more comfortable purchasing a vehicle f omnandealership in my life and I've been to several dealerships. They were very courteous and very pleasant I am definitely recommending everyone I know and strangers to purchase their vehicle from this dealership. I am beyond content with my purchase at the Simpson Chevy dealership. Gilbert was very helpful and knowledgeable.
Jon Austin Lee
Jun 21, 2016
I recently bought a truck through Jay Kim at Simpson Chevrolet and cannot say enough about my experience! I really felt like he was working for me and looking out for my best interests. It was an absolute stress free transaction. GREAT JOB!
Ara
Jun 19, 2016
I usually don't write reviews but I am really impressed by the Simpson Chevrolet in Garden grove. I filled my information in a page which could share my request to dealers. So many dealers emailed me and gave me a quote but the Simpson Chevrolet's quote really impressed me and I couldn't believe that it is right but it was! My sales person was Chris Sanchez. He was awesome! I would highly recommend Simpson to anybody in the market for lease a new Chevrolet, they will treat you right.
Juana cabrera
May 25, 2016
My sales guy was Jay Kim and he is awesome! Right from the begging he was straight forward and honest with me. I didn't feel pressured with him like I did with another sales guy at a different dealership. He gave me a great deal on my 2016 Camaro. He also facilitated the whole buying process, It was quick and easy. Overall great expirience, I 100% recommend him for your next purchase at Simpson Chevrolet.
Ruth Garcia
Apr 29, 2016
Jay Kim was GREAT!!!! He found exactly what my husband and I were looking for in a 2016 Suburban. Other dealers gave us the run around and tried to sell us what they wanted to get off their lot. Jay worked with us from start to end and we can not thank him enough for all his help.
hadriana008
Apr 29, 2016
I enjoyed my new Chevy equinox that I bought with an excellent deal and Thank You to Vicente, I would recomend clients to Simpson Cheveo let of Garden Grove
Not the Happiest Camper on the Car Lot
Apr 28, 2016
I had made an appointment online and when I arrived, the technician knew nothing about it. It was not reflected anywhere even though I had received confirmation. I had several items I wanted addressed as my auto is still under warranty. I was told they wouldn't be able to accomplish all of them and that I would have to return at another time. I still have bad memories from the last time I got service here and so none of this settled very well with me, as you can well understand. I do believe it will adversely affect my on-going business relationship with Simpson, unfortunately. I also learned about a recall that I had not even been made aware of with my monthly diagnostics reports.
Guillermo
Apr 14, 2016
Jay Kim is the only guy that was able to find me the 2016 Camaro 2SS with the options I wanted. He definitely knows what he's doing! I would highly recommend his services!
Painless Auto Purchase
Apr 14, 2016
Just bought a 2016 Suburban from Simpson Chevrolet in Garden Grove. They emailed me a great price then gave me an even better deal when I went in. Jay Kim the salesman made the process tpainfree and the finance guys even went out of their way to beat my credit union's loan. I am very happy!
Kelvin Quach
Apr 8, 2016
Chris Sanchez helped me out with a great deal and his services was excellent. I drove off the lot with a great feeling of buying my first truck. Would definitely recommend anyone interested in buying a Chevy here.
Maria guerrero
Apr 1, 2016
I had some issues but chuck chet was a great help that he was able to help get another car with the same deal I'm in love with my car thanks to Chuck!!
Maarten
Mar 21, 2016
Jay Kim was a pleasure to work with ! He listened to what I wanted and kept me informed during the whole process. He helped me get the car I wanted, exactly the way I wanted it.
Jack
Mar 17, 2016
I recently got into a car accident so I needed a new car. I was looking for 2015 Camaro and Simpson Chevrolet had it. Also Jay Kim was a dealer I bought the car from. I was amazed how friendly and dedicated Jay was. He was fair and honest about the price and gave me a good deal. He was willing to negotiate the reasonable price with me. Additionally, he helped me out with some insurance problem even though he didn't need too. This guy is an amazing dealer. I bought 2015 Camaro from him and I am 100% satisfied with it. Totally worth it to buy a car from Jay Kim and Simpson Chevrolet.
Moises
Mar 11, 2016
Bought 2 cars here and they are so friendly and helpful. Eddy was wonderful helped us with everything and showed us everything with the new car highly recommend this dealer. After i bought my car it had to go in for the final touch and i was impressed about what a wonderful job they do and they took me from my house to the dealer in there shuttle this dealer is amazing in selling and servicing the cars. Have a customer for life i will keep buying from this dealer.
Kathyd13
Mar 8, 2016
My experience at Simpson Chevrolet of Garden Grove was outstanding. I went on the Internet to check out prices for my new Malibu and Simpson Chevrolet and Fred Knapp were the best by far. I had stopped at two other Chevrolet Dealerships before going on the Internet to shop as my in person experiences were not what I would call nice. The salespeople out there were not product informed, could not provide me with clear pricing and were somewhat rude. What a refreshing change when I met Fred. He had the car pulled up front, clean and gassed and ready for a test drive. Fred was pleasant, courteous informed and took the time to answer all of my questions. Needless to say I will be referring all of my friends and family to Fred. He even followed up after the sale which was a pleasant surprise. I had already purchased the vehicle but he called just to see if I was getting along well with all the technology in the car.
Carpenter
Mar 1, 2016
Jay Kim in the Internet sales dept. did a outstanding job making sure I drove off with what I exactly wanted . And if you are in the market for a chevrolet I would recommend coming here and speaking with him.
Gregory
Mar 1, 2016
Chris Sanchez is exceptional. Very professional and I appreciate his professionalism and patience while I made my decision to go with Simpson Chevrolet. Would highly recommend to friends and family.
Ronald
Feb 29, 2016
The first time I brought my truck in I got up set about tire inflation. I was wrong and apologize. Everything was great and everyone was great. Thank You for a job well done. Mr. Pantuso.
Jen
Feb 24, 2016
We are 2nd time buyers with Simpson. We bought a new Camaro from Jay Kim back in 2012. Out of 5 dealers that we had contacted, Jay and Simpson were the only dealer who were on top of it and worked hard to get us a great loan. Definitely did not feel like your normal run of the mill car buying experience. They are honest and will work hard to get you into the vehicle you want at a great rate. When it came time for my husband to buy a truck, we knew there was only one place we would go...Simpson. Jay did not disappoint. Jay and Brian, the Sales Manager made sure we were pleased with our purchase. I highly recommend Simpson Chevrolet. We will never buy a vehicle any where else. They made life time customers out of us. Thank you Brian, Jay, and Simpson Chevrolet for all that you did to make my husband and I happy Chevy owners.
Eric
Feb 9, 2016
Was a great experience, friendly staff specially Jay Kim
Brett
Feb 8, 2016
Great experience. We just went in to look and test drive but ended up buying that day because of the service and the deals/pricing. Their staff was friendly and helpful from the salesman and sales managers to the person who helps with the signing of the paperwork. It seemed that they genuinely cared about offering good customer service and it showed.
Rosy
Feb 6, 2016
I had a very good experience buying my 2015 Chevy camaro RS there I loved the very good service which I received from the sales man Mr. Vicente Tellez and I would definitely recommend it to my friends and family on the best car dealer in Orange County.
Eric
Feb 1, 2016
The staff was very courteous and took care of everything quickly. I really appreciate the free car wash, too - it really needed it!
Ralph
Jan 25, 2016
We were very pleased with our experiance. We don't like to haggle but Angelo Marrero the internet dealer was very helpful. We were a little confused about what vechule we bought because of the color and other issues but all in all we are pleased.
Robert
Jan 21, 2016
Jay was great! He tracked down the exact truck I wanted and worked out a deal I am very pleased with. Tom was extremely helpful and got me up to speed with all the fancy gadgetry and out the door in no time. Overall, a top notch experience!
KATNIK2016
Jan 18, 2016
Jay Kim has exceeded our expectations on all five car purchases we have had over the last three years. 5 Stars All The Way! The reason I call Jay for every car purchase is he is direct and does not waste time. He explains the differences and makes it a clear straight forward experience. If you want a quick, prompt, and honest sales experience give Jay at Simpson Chevy a call. You will be happy you did! -Karl
Ernie
Jan 10, 2016
Brought Truck in with several problems. All of them were fixed except for the problem I brought it in for which was rough idle under 5mph. I actually stated what the problem most likely was and I was told that it wasnt the problem. Someone was wrong because I still have the problem.
Pete Perez
Jan 6, 2016
The representative to our needs was Jay kim and found the siren red tranverse and great price. I will buy another truck from Jay Kim a people person.
Erik
Jan 4, 2016
Best deal in town and staff was very professional. Internet Fleet Sales Manager Chris Sanchez made the purchase enjoyable and quick.
Sara
Jan 3, 2016
My car was completed and pulled forward, but I sat in the waiting room for another 30 minutes before going to find out if it was actually ready or not. The service was done, but my paperwork wasn't. They said I could leave or wait another 15 minutes for the paperwork to be completed.
Saburo
Dec 30, 2015
It has always been friendly, pleasant, informative and efficient. You have a great bunch of advisors and other employees. Your sales personnel, especially Mike Hughes have been great.
Joe
Dec 28, 2015
Felt very comfortable dealing with Jay Kim. He was readily available and quick to return phone calls . Silly as it may sound, I felt I was dealing with an HONEST car salesman.
Comaro_69
Dec 27, 2015
i just got a new 2016 Camaro for a very helpful salesperson name Eddie Sosa. Wasn't pushy and answered all my questions about the new 2016 Camaro. I would recommend this dealership to any of my family and friends. A+++++ store in my book.
"
Dec 21, 2015
It was great! Easy efficient straight forward purchase and best price. They found the exact car I wanted, sent me a price quote and the specifics of the vehicle upfront while all the other dealerships postured and equivocated.
kristinc
Dec 21, 2015
We had a great experience. Everyone was friendly, easy to work with and very professional. It was a very smooth process from beginning to end. I would definitley recommend this dealer.
Chris
Dec 19, 2015
I Had a great experience from the beginning to the end, including coming back to have my running boards installed. The professionalism and courteousness that I experienced was absolutely tremendous. I would definitely recommend and come back to this dealership in the future.
Alan
Dec 18, 2015
The seller was gentle and they were open to buy/sell options. The only thing that I would recommend is to have a binder insurance available (they don't have it anymore) as an extra option for the costumers. Everything else was perfect
Okeun
Dec 18, 2015
I felt comfortable with Mr Angelo Marrero and all the staffs in Simpson dealer. Whenever I think about new car, I will ask help to Simpson. Thank you for your sincere assistance.Merry Christmas!
Robert
Dec 16, 2015
Angelo and Jason understand the value of customer satisfaction. I had called several dealers in the area trying to locate the Suburban with the options I was looking for, Angelo went outside of the box tempting me with even more options for almost the same price, then when things fell apart (do to the Manufactures poor paint quality) Jason stepped in and said they would make it right; This is unheard of in car dealership world! Kudos to Angelo and Jason they truly understand what it mean to put the customer first, they're assets to your business when it comes to new car purchases.P.S Your parts and service drive need's some training from these 2 guys.
Jason
Dec 13, 2015
It was very pleasant from the moment we started talking. I was surprised by the short time that it took us to be done with all the paperwork. Awesome and very professional staff!! I would definitely recommend and go back to them.
Jaymie
Dec 13, 2015
Michael was extremely friendly & very knowledgeable. My 2 young children enjoyed themselves in the kid friendly customer waiting area.
Russ
Dec 13, 2015
Mike provided great service throughout entire process. He was very professional, responsive, and knowledgeable of the Tahoes. Definitely would recommend Mike and Simpson to friends or others asking for recommendations. At the end, they stuck to their word and fulfilled all promises.
Max Backer-a current & future Simpson fan
Dec 11, 2015
I worked with Jay Kim on the purchase of my 2016 Colorado, which ended up having to be ordered from the factory, because of the extra features and color I desired. Jay was extremely helpful through the process and kept me updated every step of the way. My truck was delivered by Tom Bowlin, the Certified Technology Expert, who patiently and efficiently went through all the required paperwork, and then explained all the features of my new truck. This is by far the best car buying experience I have ever had! These guys are very professional, efficient and give great Customer Service, a rare commodity these days.
Robert
Dec 8, 2015
This is the 2nd vehicle in the last 18mos I have bought from Jay Kim as long as Jay works there I am a customer
Tyler
Dec 5, 2015
The dealership was nice and organized. It was very exciting purchasing my first new car. The sales associate was excellent and was very helpful. I mainly choose this dealership because they work with my credit union, Schools First. If it wasn't for the Fasttrack between my credit union and the dealership I would have not purchased a new car so soon.
Jacquelin
Dec 3, 2015
I had great experience at the dealership. The salesman was very nice and a great person. Every worker there was very helpful.Thanks Jacquelin Carrillo
Dylan
Nov 30, 2015
Fred went out of his way to secure the vehicle I wanted, even though it was at a dealership 100 miles away. I called six local chevy dealership looking for this vehicle (2015 Spark EV) and everyone either laughed with none in stock and not sure when more were coming, or the "I'll call you when we get one in stock". Fred called me back the same day to say he could find one but it may take a day or two, and thats exactly what happened. He understood my purpose for the purchase, and completely worked with me to make it happen. What a great experience! Thank you! I do not know what you pay him, but its already not enough for the type of effort he put forth!
Caryn
Nov 28, 2015
The service staff was so nice, friendly and professional. The price we paid was the price quoted which is rare these days. Love picking up a clean car too! The cashier wasn't all that friendly, but maybe it was because it the day after Thanksgiving? Overall, it was a great experience!
William
Nov 27, 2015
everyone was very friendly and patient. Casey was extremely knowledgeable about the cars and easily described the differences between the packages. Very helpful staff
William
Nov 26, 2015
Got an oil change and lubeBought the 3 pack dealGot it done, got it back, got it on time, and got it clean.What more can I ask for?It's great!ThanksBill
Nicco
Nov 24, 2015
first time getting service will def be back!! everything was great quick and to the point...& my advisor was cute too which doesn't hurt !
kimbee6780
Nov 23, 2015
Thank you so much Francisco Q. for the purchase of my new Camaro the staff at Simpson Chevrolet was so friendly and helpful this is the place to make your next purchase.
Rosalyn
Nov 22, 2015
James in service is always super great to work with..... Today I got to meet 2 other staff members Albert in Parts and I think Luis who delivered my car to me.... Both these gentlemen gave me an outstanding service as well...
David
Nov 21, 2015
Great experience, can not speak highly enough of Thomas Bowlin, his knowledge of the truck was great. He drove to San Diego to pick it up and drive it back the same day. Highly recommend him.
John
Nov 21, 2015
The service was excellent and the service member was extremely professional. The only issue I had was with the price. I had an oil change and tire rotation and the cost was $90.00. I have purchased numerous vehicles from there and just recently purchased a Tahoe. I was set-back by the price!!!!
Kevin
Nov 21, 2015
Eddie was very helpful in finding my DREAM car! He was able to give me a very good deal and very nice and friendly as well!
Matthew
Nov 18, 2015
I was very happy with my experience and would go back for future purchases. Chris Sanchez helped me and he did a great job.
Jeanette
Nov 14, 2015
Customer service is always great. Everyone is always smiling and very polite. Joe always very helpful and quick to get me in and out. Very good team all around. The lady who takes my payment for the service is always in a good mood and very friendly. The restrooms are always sparkling, smells nice, and very clean.
Sarah
Nov 14, 2015
My service associate, Sewell, treats me as though my time is as important as his. my top priority is being kept informed during the service process, and he makes certain that happens. I am pleased.
Brandie
Nov 11, 2015
It was a longer wait time. Then what was said. The guy who washed my window left them all smugy.
William
Nov 5, 2015
It was great and efficient the sales staff along with the other staff were helpful and over all I had a great experience.
Gene
Nov 4, 2015
The guys at Simpson Chevy are the best I have ever dealt with!I recommend everyone stop in and see Angelo Pellegrino or Jay Kim. They found the exact car that I was looking for and at a better price than any other dealer. Their knowledge of the Tahoe was so much better than other salesmen at other dealerships, After talking to them I knew exactly what options I wanted and which I didn't need.Thanks Simpson Chevy
Sandra
Nov 2, 2015
They give a excellent customer service, I will definitely recommend to my family. They treat you like if they know you
Sherwin
Nov 2, 2015
Jose took care of me immediately, arranged for Enterprise to pick me up and kept me apprised as to the progress of my repairs over a two (2) day period. I appreciated his professionalism and help. Thank you!
Terri
Nov 2, 2015
Everyone was very pleasant, not trying to make me buy something I do not want or need, and the coffee and donuts were a nice touch!
Aristeo
Oct 30, 2015
Great customer service. Our closest Chevy dealership is 5 minutes from our house but we still drove 40 minutes to this one because the service is better and employees are more attentive.
Rosemarie
Oct 29, 2015
What a change from our last service visit. Al kept me informed as to what was going on with our car and called me when it was finished. (Our last visit had zero communication, unless I called.)
James
Oct 28, 2015
Easy in and easy out in the service department. Waited for my vehicle in a great are to do some work and my car was ready quick.
robertpjdalton
Oct 28, 2015
I have purchased 2 personal vehicles and have referred 6 others to buy cars from this dealership in the past 18 months. Eddie Ruperto, Jason Arvison, Clay Rear, and Joe in service are the best. I highly recommend this dealership. They even drove to Bakersfield to get my wife the car she wanted.If your are going to buy Chevy, try this place!
Debora
Oct 21, 2015
Your service department is fantastic. Everyone is so very helpful. Sewell always helps me. He is a fantastic employee and is a asset to your dealership
Gerald
Oct 21, 2015
I had a great experience buying my new Colorado truck and would recommend Simpson Chevrolet to all my friends, Gerald
Linnea
Oct 18, 2015
I got there early, they did all that I asked for in record time, was very happy with the service.
Ngoc
Oct 18, 2015
They fixed the issue fast and they were very courteous. I've since sent my daughter there to buy a new car. Francisco took great care of her and helped her purchase her first car... THANKS
TraverseBuyer
Oct 18, 2015
After some incredibly frustrating experiences at other dealers, I found my experience with Fred Knapp at Simpson Chevrolet in Garden Grove to be surprisingly pleasant. He presented extremely competitive and straightforward pricing over the phone / through text, and then had the car all ready for me upon arrival. I would highly recommend working with Fred!
Brad
Oct 16, 2015
Angelo Marrero did an excellent job serving us as customers. he spent a lot of time on the phone with me after our initial contact to make sure I had all the information I needed to make a purchase. He treated me with a lot of respect and put all information related to my purchase out int he open. it was a great experience.
David
Oct 16, 2015
Jay Kim was helpful, friendly, professional and made our experience so amazing that I wouldn't go to any other Chevy dealer in the area!!! He got us exactly what we were looking for at the best price we could have imagined and kept us updated on the progress of our vehicle being built and delivered. Couldn't be happier with Jay and Jason (who did all of our paper work when we purchased).
Dale
Oct 2, 2015
Very welcoming, Chris Sanchez was great to work with. I'm hoping my wife and I can pay off her car quick so I can come back and I can get a new truck.
Lance
Oct 2, 2015
Casey Allen was fantastic. Helped me through the entire process, was extremely knowledgeable and friendly. Everything was straight forward and upfront. If you want a Chevy this is the dealership to go to.
Noel
Sep 30, 2015
I went in to get an oil change on my 2012 Malibu with both of my children and it went very well. I love that you guys have a kiddy area for them to play and watch tv. I was in and out within an hour or so , I felt it was quick and easy. I also booked my appointment online which was very convenient for me.
Valerie
Sep 30, 2015
I had made an appointment for routine service for 9 a.m. and got there a few minutes late, but they were able to accommodate me with helpful and efficient service. Thank you for the great service :)
Dale B.
Sep 29, 2015
Talked with Chris Sanchez after work Monday, and he was very helpful, upfront and a pleasure to work with. Now my wife has a new Camaro. Couldn't be happier. When I am ready to upgrade and get a new truck, I'm call Chris.
Robert
Sep 28, 2015
It was for a small repair but Raimey (hopefully spelt correctly) did follow up on the job which was greatly appreciated. The job was completed.
Luz Lopez
Sep 28, 2015
I love it I just love my car, its is a perfect deal to buy a chevy trax, by the way the salesman Vicente is very excellent with patience and is nice Thank You.
Norma
Sep 26, 2015
Felt very comfortable,informed, and excited about our new truck. They took very good care of us. Thank you so much.
Paul
Sep 26, 2015
Many thanks to Jay Kim and Kathy Culver for making the purchase of my 2016 Corvette Stingray not just painless but a pleasant experience. I know the management at Simpson had something to do with it, but I never had to deal with them like at so many other dealerships, because they empowered their team to make and close a great deal.
Mark
Sep 25, 2015
Contacted the dealership through Truecar and all went as it was supposed to. Angelo Marrera did a.great job and when in the market again i will definitely call him.
Marcel
Sep 24, 2015
I made an appointment for a typical oil change & showed up 1/2 hour early. Service was quick & everyone was so professional and courteous. It was my first time using the online service to make an appointment, very user friendly.
Michael
Sep 24, 2015
Let me start by saying the entire staff at Simpson Chevrolet are second to none! One day I was having my Tahoe serviced and mentioned I was looking for a truck, I was introduced to Jay Kim and our relationship began. I am a picky and I'm sure sometimes difficult customer who knows what he wants and I cannot begin to describe the professionalism displayed by Jay and the evangelical customer service he provided for me. Jay could have easily blew me off or set me up with another associate and he didn't. I became his special project and I was determined to have him sell me a truck. Well, almost one year later and numerous phone calls, emails and personal visits while having the Tahoe's regular scheduled maintenance visits, Jay Kim made it happen and now I am the proud new owner of a "Bad A$$" Chevy Silverado!! Thank you Jay Kim!! you are an awesome one of a kind person who didn't give up on me. Another huge thank you to Eddie Sosa who showed me how to use all the bells & whistles and got me up and running in my new high tech truck. If You want a great "American made car" and you want the best customer service experience EVER!!! Get on down to Simpson Chevrolet!!
Tom Nilwob
Sep 19, 2015
Had a most enjoyable experience at Simpson Chevrolet buying a new car. Francisco was very helpful and a bit funny, making the whole process seem short even though it took over 4 hours. I would recommend this dealership to anybody wanting their next vehicle purchase to be a positive spot in their life instead of a negative one. Thanks to the staff at Simpson Chevrolet, I will be back next time I need a car.
Ron A
Sep 11, 2015
I just purchased a new Chevy Tahoe from Chris Sanchez at Simpson/Garden Grove. Chris was friendly, helpful, knowledgable and above all, honest and straightforward. The deal went smoothly, was efficient, and most important to me, there was no long drawn-out grinding sessions to reach an agreement. Finally the final paper-signing with the finance manager was the fastest I've experienced. If you want a good, honest deal on a Chevy, I highly recommend that you contact Chris Sanchez.
Charles
Sep 10, 2015
I try to use same Service Writer all time, that way I feel he understands how I wish for him to handle my work orders. I must give Sorrell A hand full of kudus, I love your facility, the work is usually excellent/good, very clean and all the customer services you offer. I've known Mr Simpson a very long time, an honest, customer caring person that been gifted on handling customers. THANKS SIMPSON CHEVROLET, you're the best in my book! Charles Brown
Donald
Aug 30, 2015
Great prices. Great people. They stayed late and worked with me through the entire process, especially Angelo and Jason. I would highly recommend this dealership to anyone looking for a GM vehicle. And I love my Volt! Drove from Rancho to La Habra Heights on battery alone with miles to spare!!
BOC
Aug 30, 2015
I recently purchased a new Silverado from Eddie Sosa. He wasvery polite and professional and got me the deal I wanted. I couldn't be happier. Ill definatly be going to see him next time.
Jim
Aug 29, 2015
now I have bought from both Simpson stores. I felt right at home with all the guys there and it was a nice time.
KLH1841
Aug 28, 2015
Jay Kim and Simpson Chev worked with me, very patiently, for over 4 months to find the vehicle I wanted. No Pressures, no haggling, just straight forward, a man of his word experience.
Michelle
Aug 27, 2015
They took me right in and I waited until my car was finished and they did the work in a timely manner. They even washed my car for me. Thank you!
Rafael
Aug 27, 2015
chris sanchez was awesome. i went in asking about a used truck chris and i talked about the numbers on a used truck.and he got me a better deal on a brand new truck.my payments was less on a new truck than it would have been on a used one,and he got me 0% financing for the term of the loan,and a bumper to bumper warranty for 6yrs at no extra charge chris sanchez was awesome i would recommend him to everyone no dought. my cousin is going to by a tahoe from chris.i recommend CHRIS SANCHEZ HANDS DOWN.if chris moves to another dealer ship im following chris. i have a 17yr old and when he buys his truck hes getting from chris...
Victor
Aug 26, 2015
Tom and Clay made the buying experience seamless. Buying a car should always be this much fun. Tom exceptionally knowledgeable about the vehicles and the electronics. I would work with him again.
Bonnie
Aug 24, 2015
Everyone was very friendly and helpful. They were the first dealership I have gone to in my search for a new car that made me feel welcome and important.
Kelly
Aug 22, 2015
Gus was an amazing salesperson. He really listened to my needs. Was honest, helpful and took care of every detail. Ray was also friendly and supportive of my needs and ensured the financing terms I needed. Also, Jim in financing was very helpful with unique financing challenges and was honest and made it happen. A very hometown friendly experience. Thank you, thank you.
Luis
Aug 21, 2015
smooth, friendly, informative transaction! Could not have asked for a better car buying experience! I would recommend this dealership to anyone. Michael Pronesti and Jay Kim were great!
Mary
Aug 19, 2015
Eddie Sosa was the perfect salesman! He did everything right. However, the salesman who should have been taking care of me left me alone in the lot for almost 25 minutes, without even coming over to see if I needed assistance. Eddie saw me as I was going to just leave without even talking to a salesman. He appeared to really want to serve me, (he was straining to keep himself in check because it wasn't his turn to take the next customer.) I am telling you when I asked for his help, he was so eager, and relieved that I allowed him to serve me. I could not, (and would not,) have received better service from any other employee. He sure was on his toes! Thank you for having such a wonderful employee! Mary C. Melchor.
Carla
Aug 13, 2015
AGAIN, I cant' say enough about how pleased I am with the service staff at Simpson of Garden Grove. James, Sewell and their staff, know what it takes, and how to extend quality customer service to their customers. I appreciate their attentiveness and wonderful attitude in the service they provide. Thank you! Carla
Douglas
Aug 13, 2015
I'm very very pleased with my experience at Simpson Chevrolet of Garden Grove. My salesman Jay Kim was top notch he took his time to find me a car that I liked and enjoyed driving. He worked well with the finance department to find me the correct financing , interest rate, payment that I could afford and felt comfortable with. Their entire staff is far above any other dealership around.. They are amazing. I would highly recommend this dealership if your in the market for a car.Thanks Simpson Chevrolet.Doug N
Tyson
Aug 11, 2015
Mike made it very easy for me to buy my Camaro. The same way I do it, I also sell cars.
Sonia
Aug 10, 2015
Jay and Tom were great with the process. Jay helped us with the purchase and Tom explained all the technology in detail.
travis
Aug 6, 2015
Jay was extremely helpful. they didnt have the vehicle i was looking for but he went out and got the exact one i was looking for. I felt like a V.I.P during the buying process. They got me and my wife in and out and even had the car detailed and out front when we arrived. Awesome experience!!!
Miriam
Aug 5, 2015
Everyone was very friendly and welcoming. Chris was really good in making sure all my questions were answered and I was comfortable with the purchase. The gentleman in finance, I apologize, I forgot his name, but kudos to him too! They are on top of our list to recommend to our friends.
Philip
Aug 3, 2015
Great experience. Angelo was professional and very fair. Very happy with my experience there. He is a top notch sales person and would buy from him again or recommend for another buyer.
DreamTruck
Aug 2, 2015
After going to a lot of dealership because I couldn't decide which truck will fit my needs i was lucky enough to find simpson Chevrolet . Vicente was my sales person . He was very patient and help me to find the perfect truck
John
Jul 31, 2015
Couldn't get my car to me. Blocked in??? Called to tell me the driver was coming to get me. They had 30 minutes to get it unblocked. Many apologies offered. Poor planning. They I waited another 20 minutes.
Ronald
Jul 30, 2015
Joe and the guys at the service desk were friendly and answered all my questions. When I got my car back everything was repaired to my satisfaction, great experience.
James
Jul 29, 2015
Chris Sanchez was great to work with. He had the exact car I wanted and he and the team were quite efficient at getting me out of there faster than any other car I have purchased in the past from other dealers.
Addydi
Jul 25, 2015
Jay made the process of buying our new Colorado both easy and enjoyable. He's easy going and professional and kept us informed as to the arrival of our new vehicle. The entire staff is friendly and attentive, and we never felt pressured into a deal as we have with so many other dealerships. We were given a tour of the facility, and were introduced to key personnel, including those in the service department. All-in-all, one of the better experiences we've had in buying a new car. I would definitely buy from this dealership again, and have already recommended to a friend that might buy in the market in the future.
Kevin
Jul 22, 2015
They were patient with me and extremely accommodating as I decided on which of the 3 different colored volts they had lined up for me in the lot. Thomas even ran to the drugstore to get us some tums. We came in simply for pricing and before I knew it, we were signing the paperwork. Everyone we encountered was friendly and helped me forget about the migraine I'd been harboring all week. It was a very pleasant and SMOOTH first car experience for myself. I trust that they've given me a good deal and will provide us with great service for the duration of my 3-yr lease!! My other family members are already interested in purchasing their own volt.
Cheryl
Jul 21, 2015
Angelo was above and beyond the call of service. He has great listening skills and listened to what I wanted.
Phil
Jul 21, 2015
Shopped around for month's before finally choosing this dealership. The internet salesperson (Jay Kim) was honest and to the point and did not try to sell me something I did not want. The whole process was seamless and a great experience. I told Jay exactly what I wanted and he delivered the vehicle quickly and without hassle. The key word is "honest" in my dealing with Jay and the dealership as a whole. Without hesitation, I would recommend this dealership to family and friends.
Marsay
Jul 20, 2015
It was great! Casey Allen really worked with us to make sure we found exactly what we wanted and was within our budget!! We would definitely recommend Simpson to our friends..and already have!!
Veval8
Jul 15, 2015
If you are in the market for a new vehicle see Jay Kim at Simpson Chevrolet and you will not regret it! He made it a piece of cake buying our new Tahoe! He is kind, knowledgable and will make sure you are happy. A big thanks to him and the awesome staff there!! If I could give them 10 stars I would! As for our Tahoe, well I almost love it more than my husband! Awesome family vehicle with so many cool and fun features! The safety features are my favorite that's for sure. We are definitely satisfied customers
Julio
Jul 14, 2015
Thanks for taking care of what I like the most after my family, my Silverado . Had the change to drive my truck the day after service for about 6 hours on the freeway, amazing performance. Thanks.
Manas
Jul 14, 2015
Service and customer waiting area better than average. I was back the next week for missing bolt on rear right passenger seat belt - which was operational before we took the car in. Bolt was not found in car and I have yet to receive a call about replacement bolt for the floor mount fixture so we can use the seatbelt.
Corrina
Jul 13, 2015
I'm always very pleased with the service I receive at GG asimps9n Chevrolet people are very friendly and explain everything that needs serviced.
Anthony
Jul 11, 2015
I was told it would take about 1.5 hours to change the oil in my truck and it only about 30 minutes and the truck was done so I would say horay to Chevrolet.
Maureen
Jul 10, 2015
Jay worked with me over email to find an exact match from what I asked him to find. My request was challenging as well. I was working with another Chevrolet dealership and was discouraged from what I wanted because they didn't have it nor really wanted to try and get it. When Jay first emailed me, he told me that he would get me whatever I wanted. He had the car I wanted, however I was out of town and that car sold. Jay went ahead and found me another exact match! He had to pickup the car nearly 100 miles away on 4th of July weekend (bad traffic)! Remember, he did all this work solely based on our email conversations, without ever meeting me in person. When we finally returned to town, we raced over to meet him and buy our new Traverse. He introduced my wife and I to another gentleman named Eddie. Eddie and Jay work together and they make a remarkable team. Eddie gave us a tour of the dealership and introduced us to the staff. He also assisted is with setting up our Onstar system, then spent over an hour pairing our phones, and giving us a complete vehicle tutorial. He and Eddie were a pleasure to work with. They truly understand the meaning of customer service! I highly recommend Simpsom Chevrolet, especially Jay and Eddie!!!
Rafael
Jul 10, 2015
Jay worked with me over email to find an exact match from what I asked him to find!! Anyone looking to buy a Chevy should make the trip to Simpson Chevrolet. My request was challenging. I was working with another Chevrolet dealership and was discouraged from what I wanted because they didn't have it nor really wanted to try and get it. When Jay first emailed me, he told me that he would get me whatever I wanted. He had the car I wanted, however I was out of town and that car sold. Jay went ahead and found me another exact match! He had to pickup the car nearly 100 miles away on 4th of July weekend (bad traffic)! Remember, he did all this work solely based on our email conversations, without ever meeting me in person. When we finally returned to town, we raced over to meet him and buy our new Traverse. He introduced my wife and I to another gentleman named Eddie. Eddie and Jay work together and they make a remarkable team. Eddie gave us a tour of the dealership and introduced us to the staff. He also assisted us with setting up our Onstar system, then spent over an hour pairing our phones, and giving us a complete vehicle tutorial. He and Eddie were a pleasure to work with. They truly understand the meaning of customer service! I highly recommend Simpsom Chevrolet, especially Jay and Eddie!!!
Brent
Jul 9, 2015
Dan Barlow is an excellent sales person. He knows every facet involved about the trucks and is very thorough with the details involved in purchasing and financing. This is the second truck I have purchased from Dan and will continue in the future.
Jorge
Jul 8, 2015
Jay Kim was Great!! I got the car I was looking for at the price I wanted.Thank you so much Jay :0)
OnlyGeorge
Jul 8, 2015
Thanks Jay Kim :0) I got the car I wanted at the price I wanted. I highly recommend Jay Kim to anyone looking to buy a new/used Car. I was In & out in no time.
Sally
Jul 7, 2015
At Simpson Chevy, on Monday July 6th I called that morning at 8 a.m. to obtain a service appointment same day at 10 a.m. which was amazing. I have used Simpson Chevys service department for years with Jay Malloy and that is how I purchased my first Volt a year ago. You only buy a car once, but service is forever. I contacted Jay the day before letting know I was interested in getting a second vehicle there and he offered to have someone call me. Within an hour I had set-up an appointment for Monday morning. I was greeted in service with a smile by the whole team as usual. I enticed my 5 year old and 10 year old with donuts and Shark Week on the TV in the lounge and my husband and I met with Chris Sanchez who is the most down to earth sales person in the history of time. He waited for me to get the kids organized and the entire sales process was quick and easy. My favorite part was that Chris explained the process of the day; first we do this and then this takes 15 minutes etc. I felt informed every step and it made the experience so pleasant. I also want to note, I do not have awesome credit and Clay (in finance) and Chris did not make me feel bad, they were genuine and understood the economy was tough for a lot of people and assured me they were going to help me along the way. I was concerned about that and was quickly relieved. We were going to get a courtesy vehicle in service and I had to tell them we were leaving with a new 2015 Volt so we would just drive that for the day. As we pulled off the lot to get lunch in our new Volt, service called that my car was ready. Great day!
David
Jul 5, 2015
Sales agent Casey Allen did a great job helping me purchase my new 2015 Chevrolet Traverse 2LT. I was specific on the configuration and color scheme that I wanted and he worked hard to find a Traverse that fit my specifications. I felt he did his best to make the whole purchasing process go smooth and efficient, even though there were a couple "hiccups" from other departments that slowed the process down and left both he and I a bit frustrated. Once done though I drove home in a new Traverse that is exactly what I wanted, and at a more than fair price. I have since put a couple hundred miles driving the car and am very happy with it. Thanks Casey for a job well done.
Troy
Jul 4, 2015
I liked that my car was quickly checked in front of me before taken to the back. I didn't feel scammed. The price was a bit high but it is certified service. My car is performing better than when I brought it in so, we, my family are very happy with your service. Thank you and to your team, including the shuttle driver, she is a very safe driver and easy to speak with.
Peter
Jul 2, 2015
I have been going here for years getting my Silverado serviced. Swell the Service Advisor is by far the only reason I continue to repair my truck at Simpson Chevrolet he is one of the best in the industry. My only problem I had - was a gift card for $50.00 and did not know there was an expiration date and I was not able to use this card. Please change this policy.
Christina
Jun 30, 2015
I was very pleased with all the sales persons, the finance lady and the manager. They did an awesome job at helping me to get my truck and made sure me and my boys were happy.
Leticia
Jun 30, 2015
I was driving home from my terrible experience at Connell Chevrolet. And I seen that there was a Chevy dealership in Garden Grove. I got there and test drove the car right away. I got to know my sales guy, Gustavo. I told him how bad Connell Chevrolet harassed me and tried to put me in a car i didn't want. Gustavo made me feel so comfortable and didn't try to sell me something I didn't want! He is the best car sales guy i have ever met!!!!!! My mother bought a chevy silverado and i didn't even know it came from this dealership! You guys are awesome. Thank you for not harassing your customers! I ended up driving home in the car that i wanted!!! :)
Mario
Jun 30, 2015
During my visit for an oil change, the techs found I had a leaking motor mount. They let me know that they are ordering the part and we'd schedule a day to replace it when its received. They also let me know it's covered under warranty. Good job, good inspections and good service. I've had nothing but great experiences with the service and parts depts.
Jim Swanson
Jun 27, 2015
Great customer service and overall true to his word!!!!
Marci
Jun 24, 2015
I love the oil change coupon book package you can buy n wonderful service always received. I have been going there even before it was simpson and i continue to do so because i feel i can trust the set department advice.
Jose
Jun 23, 2015
everyone was very friendly we where the last ones in the dealer but they waited for use until we where finished.... thank you for that.
William
Jun 22, 2015
I am 64 and i haven't this good of a buying experience since 1972. There was no hassle going through finance. Chris Sanchez was great to deal with and in 3 years when i will be getting a new car for my wife I will go back to him
Dean
Jun 21, 2015
appointment was set and when I arrived car was taken to be serviced right away. check in was painless and waiting room very comfortable. car was finished in estimated time.
kimberlyclark4
Jun 20, 2015
I just want to say Thank YOU!! To Eddie Sosa for making car buying a piece of cake. I would differently recommend that friends and family visit Simpson Chevrolet over any other dealership. I expected a long drawn out process but was pleasantly surprised by timely, excellent customer service .Thanks a lot Eddie, you're the best.
Lisa
Jun 18, 2015
All very professional and friendly. Comfortable atmosphere. Follow up is amazing. I will return to buy my next car. I will refer friends.
Shane
Jun 15, 2015
My car is always promptly attended to the few times I have scheduled maintenance. Car comes back clean and looking new. staff is very friendly and always has my best in mind. facility is clean and happy with the over all service this dealership provides.
Lisbeth
Jun 14, 2015
Experience was great, very knowledgable staff, overall the buying process was smooth. Will definitely return as a customer when the time comes.
Michael
Jun 14, 2015
Everyone was helpful, curtious, and made the fear of the buying experience disappear. It was actually one of the best purchase experiences I've had to date. Thank you Simpson.
Bruno
Jun 12, 2015
Sewell at the Service Department is very knowledgeable and friendly. I was treated with wonderful Service, and would definitely return with him for service!
Florian Nathan
Jun 12, 2015
I was created with a smile and did not feel pressured to make a purchase. Jay and the rest of the staff were very helpful and wanted to make sure everything was how I wanted it to be.
Timothy
Jun 12, 2015
I feel comfortable having my Volt serviced at Simpson Chevybecause they know the car and have a great service dept. It is an excellent dealership.
Frank Behlau
Jun 8, 2015
I would recommended this dealership to all my friends and anyone I meet anywhere I go. They very friendly and helpful with every part of buying a car or truck. Thank you, Frank Behlau
Alicia
Jun 7, 2015
Jay was very forthright, honest and to the point which I liked. Very thorough in explaining the car and with my options. I will definitely refer the dealership and will return. He made purchasing a car a pleasant experience.
Brian
Jun 6, 2015
I really enjoyed purchasing my Tahoe with Jay and Kathy. Both aimed to please and were very positive people. I appreciated the fact that Jay stayed in close touch with me during the car buying process and aimed to beat competitors' pricing. Likewise, Kathy made closing the deal a real pleasure. She answered my many questions and was just plain friendly. It's hard to find service with a smile these days, and both Jay and Kathy fit that bill. Thanks!
Christina
Jun 4, 2015
Chris was absolutely wonderful. I am greatful he was the salesman to help us with our purchase. I would recommend anyone.
Austen B.
Jun 2, 2015
Had a great experience at Simpson Chevrolet. Casey Allen kept me updated with trucks coming in that fit what I was looking for, and I was contacted immediately when my dream truck was available on the lot. The purchasing process was smooth, and all my questions were answered. I will recommend Simpson Chevrolet of Garden Grove and Casey Allen to any friends or family looking for a new ride.
Austen B.
Jun 1, 2015
Had a great experience with Simpson Chevrolet of Garden Grove. Casey Allen kept me updated on options arriving on the lot that fit what I was looking for, and was notified immediantly when my dream truck was available on the lot. The purchasing process was smooth, and all my questions were answered. Will be recommending both this dealership and Casey Allen to friends and family looking for a new vehichle.
Garrett
May 29, 2015
Ted, the sales manager, is an amazing man and so thankful for him to have helped me get into my new car and having the salesman Hector be so gracious and kind and always tending to what I asked and wanted to know.
Michael
May 29, 2015
Very nice, no pressure. Received a price via internet, which was a good price, and when we got to the dealer, Jay tried his hardest to get it lower, Tom was also very, very helpful, would do business with them again
beaglebaby
May 28, 2015
Went to three dealerships looking for the deal. Started by looking in the paper first. My whole trip here was worth it. I came back twice and was assisted by Francisco Crizantos. It was smooth and easy to get through all the leg work. I already knew what I wanted so I had a good idea what I was looking for but didn't know what was on the lot. Francisco took me on a tour. BIG PLACEAll said and done, Good job Francisco ! Good job Simpson Chevrolet
Andrew
May 27, 2015
As a first time buyer from simpson Chevrolet I am impressed by the customer service and care given by the entire simpson staff. Service center is professional and prompt and the sales team cares immensely about all customers in the building. My biggest praise goes to General Manager Jason Arvidson for his professional attitude and customer care. He has made my experience one that I share with everyone who asks me where I got my beautiful truck. I am a proud simpson Chevrolet Silverado owner
Debora
May 25, 2015
Sewell was my svc person. Wonderful employee. was very kind and answered all my questions. always smiling. I was watching him with other customers. and was very helpful..thank sewel.!!!!!!! Great Job!!!
Joseph
May 24, 2015
It always comes down to the people on your team, and the person I was dealing with was, Chris Sanchez. It was a pleasure dealing with Chris. Easy to talk to, and a good guy. You are fortunate to have him on your team.
Lover123
May 23, 2015
I WANNA THANK EDDIE SOSA FROM SIMPSON CHEVROLET FOR GETTING ME IN MY NEW 2015 MALIBU I LOVE IT VERY WELL PRICED AND GREAT ON GAS YOU GUYS ROCK
Chris
May 22, 2015
Was very pleased with our Suburban purchase... Jay was very friendly and Helped us through the process. Highly recommended.
Jamie
May 22, 2015
Chris Sanchez was amazing! Never felt pressured by your staff and walked out with a great deal. My mom is on the market for a new car and 2 recommended Chris.
Michael
May 21, 2015
Mr. Vicente Tellez was very professional and kind and was a significant help in my getting, what I feel is a very good deal.Everyone with whom I had contact was helpful, professional and personable.
Alan
May 20, 2015
My experience was great except for one thing. The salesman I dealt with talked up the warranty. Yet, When I got to the finance person she talked down the warranty in my opinion to sell the extended warranty. Other than that everything was great.
Kevin
May 16, 2015
The service was great, arrived at the dealership and immediately was approached by a technician and asked what I was coming in for. Took me in the office and said it was going to be about a hour and a half since it was really busy I just went in for a oil change...I sat in the waiting room and it took them about a hour to finish. Good service thanks!
Zenobia
May 16, 2015
I didn't mind having my car serviced at your dealership.The oil light came on, I pulled into this Simpson Dealership without having to make an appointment and my car wasserviced right away with courteous, fast and explanatory service. They deserve an Excellent rating.
Christian
May 15, 2015
Really made it easy and was fair and honest. Chris Sanchez really took he's time with us made Shure we left satisfied
Eric
May 15, 2015
The service was good the only thing that I didn't like was that somebody in the back of your garage took my cover for my tow hinge. I was very displeased. Over all it was great. Thanks.
Danny and Rose Sanchez
May 13, 2015
My wife and I were please with the professional courtesy that we were given. Going on line gave me a better idea what to look for and made it a lot easier when the figures were presented in black and white. I don't like to physically shop or feel pressured from one dealer to another. I would recommend Jay Kim without hesitation. Danny and Rose Sanchez
Jose
May 13, 2015
VERY GOOD EXPERIENCE PROFESSIONAL AND FRIENDLY I RECOMMENDTHIS DEALER THE PRICE AND COURTESY BEAT ANY OTHER PREVIOUS PURCHASE EXPERIENCE I HAD
J VINAS
May 11, 2015
EXCELLENT DEALER TO PURCHASE/OR LEASE J KIM IS A TRUE PROFESSIONAL. THEY HELP ME THRU THE PURCASHE .
Richard
May 8, 2015
Tom Bolin is an outstanding employee of simpson chevrolet. He went above and beyond my expectations. He is definitely an asset to the simpson team.
Abby
May 5, 2015
your reps are so helpful and really got a workout with me( coming and going with different keys to check the vehicles) - im so indecisive but the rep was very patient with me and kept attending to my needs! Also made me feel like i got the best of the deal by going the extra mile to make me feel like they appreciate my business and will strive for it! Thanks Chris!
Dennis
Apr 30, 2015
I like being able to make an appointment online. The check in was efficient, the car was ready when promised, all work was done properly and the car looked clean when I picked it up.
Paul
Apr 28, 2015
Sewell always takes great care of me whenever I visit the dealership, as does Joe the technician. Thanks to both of them!!
Steve
Apr 28, 2015
I got an oil change. It took an hour and a half. The price was great and i know you are very busy so it was ok to wait a little longer. It would have been excellent service if it only took 45 minutes. Very friendly service people and waiting room was great. Thanks for the experience i will come back again.
Victoria
Apr 28, 2015
I had my appointment at 10:00 am for oil change and tire rotating. I didn't get out of there till 12:30. Good thing their was a little play room for my three year old daughter.
Xavier
Apr 25, 2015
The car selasman Chris was very professional as well as the rest of that staff. Very happy with this location second vehicle I purchase there.
Tim OD
Apr 23, 2015
As our Journey began to purchase a New Truck, we visited A lot of Dealerships and talked to alot of sales people. Jay Kim at Simpson Chevrolet was by far the "BEST" that we encountered. After purchasing a Truck thru Jay Kim, the time that was spent w/us and with Tom Bowlin explaining the details of the Truck was very helpful to make the transaction smooth. This was by far the "BEST EXPERIENCE" we've had purchasing a "NEW CAR". This is the only Chevrolet Dealership that we'd recommend to our Friends. You guys are by far the "BEST". Thanks Again The O'Donnell's
Carlton
Apr 22, 2015
Tom Bowlin, nicest, most easy going, knowledgeable person we have met in a long time. A great asset to your dealership. He is the reason we bought our new Corvette from you.
Maria
Apr 16, 2015
I called at 4:30pm after getting jumped yet again by AAA for a new battery. I let them know that I was 3 minutes away & asked if it was possible to get in for a new battery. They said to come on in & they'd see what they could do for me but said they couldn't make any promises. Which I understand since I grew up in dealerships. When I got there, they said I'd have to wait till 6, but that a mechanic was willing to stay late to do it for me! I didn't even care if I had to wait an hour because I needed it desperately. But the service guys made it well worth the wait! They chatted with me in between other customers & joked around! I LOVE that! I was by no means bored that day! They were very personable & funny. To the guys working at the service counter: keep up the good work! I will drive the 25-30 minutes from Long Beach JUST for the customer service!
Freddy Sotelo
Apr 15, 2015
Was looking around for a 2015 Chevrolet Colorado and went to 4 other dealerships around Orange County but this one with the help of a Internet Sales Representative named Chris Sanchez (highly recommend) got me the best deal including more packages for the same price. Being that the Colorado's are selling quick I had to order my online with whatever I wanted then give it a couple weeks for the truck to come in. But Chris will keep you updated on the status of the truck and if you have any questions (which I had a few) he will answer it. I got what I came for without any hassle. Chris will get you what you need with great customer service. Overall I would give more stars but they only allow me 5 but I love this place.
JUNIOR
Apr 14, 2015
BEST DEALER EXPERIENCE BY FAR. THEY REALLY TRY TO WORK WITH YOU TO GET THE VEHICLE YOU WANT.
Russ Long
Apr 13, 2015
Horrible experience. I originally asked about a 2014 and had a response in minutes for a 2015. If David McWherter slowed down a little maybe he would have realized this. After some communication we established what I wanted just to have him become unresponsive. Its very easy to tell if the salesmen genuinely cares about the consumers wants and needs when buying a car and David McWherter definitely isn't. He just rushes through things paying no attention in hopes of a sale. Avoid at all cost.
Jason L
Apr 4, 2015
Jay Kim & Tom were very honest and the best people I have ever dealt with buying a car. He helped me through every step of the way finding the exact car I wanted plus a few more options. Funny part is that I dint even go to the dealer ship. I actually bought the car over the phone. Best of all he was able to get me the exact monthly payment I wanted. Love my new Silverado! There is no better dealership! THANK YOU!
Maria
Apr 2, 2015
It was a very pleasant and simple process. Dave understood what we were looking for and gave us exactly what we asked for. He worked well with our bank to get the best possible deal and benefits. Dave is a great sales person and we have nothing to complain about with him.
William
Apr 2, 2015
Great service and I love love my new work truck. Now I can go to work knowing that my new truck will make it through the day. Thanks Ed and Simpson Chevy
Sarah
Apr 1, 2015
My experience was everything I needed it to be. Everyone was very nice and accommodating. I felt my service manager, Sewell, listened to me and paid attention to what I said. I felt that it was just as important to him, as it was to me, that my car be repaired to my satisfaction. My main concern was that I be kept informed during the process. I made this known at the beginning and was definitely satisfied with the communication. My car was repaired in a very short time. I was quite pleased about that, and I believe I was given a break on the cost. We own a Tahoe, Suburban, Equinox and a Cruz, and our previous vehicles were an Astro Van and two Cavaliers, as well as a previous Suburban. No doubt we are a Chevy family, and it is a HUGE relief to FINALLY find a dealership that is interested in keeping us on the road, and happy. I took a few of Sewell's business cards to put in the glove boxes of my sons' cars, so they know where to go now if they have car trouble. With a smile I can now say, "yeah, I gotta guy," when it comes to car repair. Thank you, Simpson Chevrolet.
Timothy
Mar 30, 2015
I have cited Simpson Garden Grove as an outstanding dealer on a Volt forum. It certainly helps that my Volt has been service-free, but all indications are that Simpson is a good place to buy a car.
memotre
Mar 28, 2015
Thank you Eddie S for help me with the purchase of my new SilveradoI had a great time you made the process very easy for me and my familyThank You Simpson Chevrolet
sadams
Mar 28, 2015
I would like to thank Mr. Eddie Sosa for his great and knowledgeable service, I could not be any more happier with my purchased. Eddie sure went out of his way to help me on my vehicle purchased. Thanks Eddie
Jeff L
Mar 27, 2015
Jay was very straight forward and very diligent. He kept searching till he found me the 2015 Silverado LTZ diesel 2500 4 wheel drive I was looking for at the price I wanted. I'd see him again for my next purchase.
Victoria
Mar 25, 2015
very friendly, helpful and did a great job. I worked with Manny he was very knowledgeable and took good care of my car
Crystal
Mar 23, 2015
I really enjoy being able to use office area to do work while I wait and service times quoted are almost always correct.
Kona Tai
Mar 16, 2015
JAY & TEAM LEFT ME NO DOUBTS!!! Purchased a 2015 corvette stingray white.luv my vette!! ALOHA!! Kona Tai
Marlene
Mar 15, 2015
I had a wonderful experience at Simpson Chevrolet. Chris Sanchez was so wonderful and knowledgeable. From the moment he contacted me, I knew I would be taken care of. I had already shopped around at the other local Chevrolet dealerships and I was not impressed. At one point I was about to sign on the dotted line but I didn't feel good about the transaction so I backed out. With Chris, I knew he would be the person that would be selling me my new truck. I will most definitely recommend Chris and Simpson Chevrolet to all my friends and family. You have a customer for life.
Ryan
Mar 12, 2015
Hector and Ted worked with me in purchasing a dream vehicle of mine. They made sure to provide the best service possible and making me feel comfortable in purchasing a vehicle. I would come back to purchase a vehicle from Simpson Chevrolet and have already recommended Simpson Chevrolet to several of my friends and colleagues.
Saburo
Mar 12, 2015
Frank (service advisor) was courteous, friendly, informative and very professional. Great doing busy with him. Work was completed in the time promised
David
Mar 11, 2015
It was great! This is the third vehicle I have purchased from this location and I will surely come back again for more!! However with as well built as the Silverados are now it may be awhile!!
Kent
Mar 8, 2015
I guess that I must be spoiled, When I walk up to the service person I always see a smile and I am treated as a good friend. Its nice to be treated that way. Kent Ader
Kenneth
Mar 5, 2015
The mirror that was replaced does not lay flush against the window.the serviceman stated that is the way it sits.the passenger side mirror sits properly.the drivers side mirror hangsout.I was not satisfied with repair.
Ava
Mar 4, 2015
I love the personnel here. They are so friendly and supportive, even when you ask a dumb questions and at times I have many.
Dknowles
Mar 4, 2015
Jay from internet sales is the best there is. He gives it to you like it is, and doesn't pressure you into anything you don't want. I recommend you bypass everyone hovering around the entrance and ask for Jay. He will get you into a vehicle you truly want!!
Martin
Mar 4, 2015
Prior visit was -for the first time- a very poor experience. However, Simpson Service Dept. more that rectified any shortcomings & took care of me & my vehicle beyond any expectations, and, were finished ahead of time! Communication, without question, was a MAJOR improvement. Perhaps the day that was poor for me, happened to not be a good one for them. After all - EVERYONE gets them. Thank you Simpson Chevrolet. See ya on my next service!!
Amit
Mar 3, 2015
Got my first service for Chevy Camaro. Oil change, and other basic servicing was done in a timely manner and kept me well informed.
nazcarluvr
Mar 1, 2015
This was my first time buying a new car from an auto dealer. I am recently divorced and my ex took care of the big purchase decisions. I had no clue where to start except for the make, year and how much I could afford. I was dreading this. I was so stressed and anxious as I didn't want to be guilted into buying a car I wasn't happy with or coerced into something I couldn't afford.So I went to Simpson Chevrolet where I met Francisco Crizantos. He gave me all the time I needed and made it into a learning experience as well as a satisfying one. I felt no pressure whatsoever. I walked, well,,,drove off the lot, not feeling taken advataged off. Simpson Chevrolet made me a customer for life.Thank you Francisco !Diane H
Joe
Feb 27, 2015
Manny helped me with my Silverado. Great service and very well explained
Jeanette
Feb 26, 2015
Great service. Manny is very helpful and such a great person to deal with. Very patient and understanding.
Jesus
Feb 26, 2015
One of the most satisfying moments in buying a new car that I have had in a long time. Dealership has great customer service and their sales person was very helpful. Thanks Chris Sanchez!
igomez
Feb 26, 2015
I want to thank Eddie Sosa and Simpson Chevrolet for helping me purchase my new Camaro. They made the process very easy and comfortable. Thank you Simpson Chevrolet for all your help. Love my new Camaro!
Paul
Feb 25, 2015
All of the service writers are very friendly, and Sewell is very helpful every time I visit. I would also like to thank Joe, the technician who found and fixed the squealing noise coming from my engine. Great job, Joe!! ~Paul Burner~
Rick Cole
Feb 24, 2015
Jay and Kathy over at Simpson Chevrolet were awesome! I ordered a 2015 Corvette in Sept. and they followed up all along the way of the production process. Letting me know when there were delays or any other helpful information. I just took receipt of my new Corvette on Feb. 20 th 2015 and I was very pleased with the car and the service I received through the final part of the buying process.I was pleasantly surprised when I drove off in my new car there was nearly a full tank of gas. In the past when I have bought new cars they give you just enough gas to get you to a gas station! Jay is always available to answer questions just give him a call on his cell phone. If he doesn't answer just leave him a message and he gets back to you within minutes. At Simpson Chevrolet you get the feeling they are always there for you even after to purchase the vehicle. The after sale is amazing! If you are in the market for a Chevrolet look no further than Simpson Chevrolet!
Ricardo
Feb 20, 2015
I was very satisfied with my car buying experience that Chris Sanchez provided for us. I love my new truck and I would recommend to anyone that's in the market to buy a new car to visit Simpson Chevrolet.
Terry
Feb 20, 2015
The experience was great but the amount of paper work was way over the top. I know that has nothing to do with Simpson it's all about the lawyers.
John
Feb 18, 2015
PURCHASE EXPERIENCE WAS EXCELLENT. NOT ONLY WAS THE EXPERIENCE QUICK, BUT EVERY ONE WAS HELPFUL AND ALL OF THE FEATURES OF THE VEHICLE WERE EXPLAINED. WOULD RECOMMEND.
kmt
Feb 17, 2015
Jay at Simpson makes it so easy to buy a new car without a hassle. You won't find a better price or easier guy to work with. Kathy's friendly personality and vehicle knowledge was a welcome change from typical car buying. I highly recommend you stop at Simpson for your next Chevy!
Lloyd
Feb 17, 2015
Tom was very helpful and patient with showiwing me vehicles and making sure I got the best and lowest price possible
William
Feb 17, 2015
From my first visit to Simpson to begin discussion about buying a new truck to the day the deal was closed and I drove out of the showroom, I was pleased with the way Chris Sanchez worked to make my purchase a reality.
Berry
Feb 13, 2015
Bought a preowned 2010 truck with they state Clean car title and now trying to sell it with 5 panels and back end damaged was all covered up. As professionals I don't believe they did not know this and the will not make any efforts to help or research what happened. I can not sell this truck now.
Ann
Feb 10, 2015
You were very easy to work with, and your salesman was very patient while I looked around. You met my price target and now I drive stress free! Can't wait to go on a road trip!
Tracy
Feb 10, 2015
I have already recommended Simpson Chevrolet to all of my children and my friends. The service managers are friendly and knowledgeable.
Brian M
Feb 6, 2015
I recently purchased a new 2015 Chevrolet 1500 LTZ from Simpson Chevrolet. Jay Kim was a salesman and was enjoyable to work with. He was knowledgeable, accommodating, and friendly which made for an enjoyable process. I am stoked on my new vehicle, and would highly recommend both Jay and Simpson Chevrolet.
Jose
Feb 6, 2015
Brandon was great ! He treated us with respect and answer all our questions and concerns. We walled him up and down your lot and looked at a dozen car's. He explained every feature of all them with pro's and con's. He offered us drink and food.After 4hours we decided and drove away in are car. Only after he made sure we new and understand all the bells and whistles of the car.He even set up the phone and radio stations. lol
Vu Spark EV
Feb 5, 2015
Super awesome buying experience, first time buying an EV car and Tom was an encyclopedia on EV cars plus he is a Disney fan so that made it all the better. Jay Kim is the man , made buying a car easy . Will refer all my friends the Simpson Chevrolet
Carla
Feb 3, 2015
Always top notch! I am so pleased with the Service Dept. They actually listen and address my concerns. They do excellent work!
Ed
Feb 1, 2015
I was able to use a coupon and my great $50 gift card to pay for my service. I loved it. And when I went to pickup my car it was washed and ready to go. Great service.
Michael
Jan 31, 2015
James was very helpful when my service needed more time. He tried to line up transportation for me.Everyone is helpful and polite.
Frank
Jan 29, 2015
I must Say Ricky Clawson sure is a great guy to deal with. I will most definitely tell all my friends and colleagues about the great services you guys provide day in and day out. Thanks
Jon
Jan 29, 2015
I guess it was not my day....but finally got the service after three trys. the above two was for that day only.....
Jasehi
Jan 28, 2015
I received a call reminding me that my car was due for service. Once there I was offer the best especial and reminded that I had a free tired rotation. With my busy schedule I sometimes forget about these things, I'm glad Simpson Chevrolet is on top of my vehicle's maintenance
joana bruce
Jan 20, 2015
I visited a couple dealer before I stop at simpson Chevrolet when I got approach by my sales man Francisco he was very friendly & knowledgeable about the truck I was looking for it took the time to answer all questions what a salesman you have there I am very happy with my purchased I got more friends coming to you Francisco thank you again
Marisa
Jan 14, 2015
I worked with Clay Rear, Anita Vallejo and Christopher Hendrickson during my process. They were all extremely helpful, knowledgeable, and responsive. I believe they all went above and beyond in there effort to provide my wife and I a high level of customer service. The staff that assisted me really focused on making sure I received both what I wanted and needed. They are a top notch dealership.
nick
Jan 4, 2015
never had an easier car buying experience. researched online about the volt, contacted by jay kim via email, visited the dealership, took a test drive with tom, got super educated by him, then 3-4 days later, got the car and a great deal! would recommend this dealership to anyone! thanks simpson chevrolet! :)
Circautd
Jan 1, 2015
Bought a 2014 silverado from Tom. Had a great experience. Explained every detail of the truck so i knew exactly what it was capable of. All around great car buying experience
Captivated
Dec 30, 2014
I bought a used car from this dealership and had nothing but a great experience. Tom helped a great deal with helping me find what I was looking for and also with helping set up the bluetooth and OnStar. The entire experience was quick and easy, and I will definitely be back.
jjjpapa
Dec 30, 2014
The salesman took the time to assess my truck needs. Then provided an offering with multiple payment options. I purchase a truck every year for my business. Jason made this process simple.
guy & yonit
Dec 10, 2014
Me and my wife arrive last Friday to Simpson Chevrolet follow preliminary information which provided by Jay Kim. I had some experiances in other places, however Simpson dealrship looks like a place that actually works with his customer in order to find for them the best options. Jay and later on Tom, work it out for us, provided all needed information and manage to close for us reasonable offer which fits our budget. We end up leasing our new SUV -Traverse. They were very knowledgeable and escort us during the all process. We are so thanksfull for there roll in the process. We felt very "secure" without the general impresion that a person can feel in a car dealership = we are sure that who ever in the market for the next car, understand that feeling. Again thank you Jay and Tom for your hard work
CaesarC
Dec 9, 2014
Jay Kim and Tom were awesome. Very knowledgeable of the cars and made the process super painless. Walked out the door with my car in under 45 minutes.
Jim F
Dec 2, 2014
I have bought several cars in my lifetime and this was my far the easiest, and least stressful experience I've had. I stopped at a couple dealerships prior to coming here and none of them were as interested in helping me get exactly what I wanted. Simpson Chevrolet of Garden Grove helped me get exactly what I wanted at the price point I needed. Jay has followed up with me by phone and email to ensure everything is to my satisfaction. This is a dealership all about customer service. I would definitely buy here again.
jaredgiese
Nov 30, 2014
I needed my car serviced a couple months ago when I was in California. The service manager at Simpson Chevrolet, Sewell Gutierrez, was the employee who helped me. He gave me an honest quote and my car was fixed sooner than expected! Thank you!
Tasmith517
Nov 30, 2014
Originally went with a friend to help her decide on a new car. After hearing about the friendly and professional service she had received, I found myself looking at cars while she was finishing her purchase. I went back 2 weeks later and knew who I wanted to deal with and which car I wanted. Everyone was very polite and professional and gave me a great deal on my new car. I tell everyone, family and friends, they should go check Simpson's out.
smiller25
Nov 19, 2014
We bought a Chevy Silverado from Simpson Chevrolet and Jay Kim. The entire experience was great! Jay was easy to work with, found exactly what we wanted and no pressure. From the first time we talked to Jay he truly worked to make us happy. Tom helped us take delivery of the truck, his knowledge of the vehicles and ability to communicate that information to us was outstanding. Great car buying experience! thanks for all the help!
reble4jc
Nov 16, 2014
Great experience. Jay and Eddy provided great service. My son and I both bought trucks. I told a family member and they went the next day and made a purchase as well. Thanks Simpson Chevrolet team!
Go Chevrolet
Nov 13, 2014
Excellent service. Very fast. Everyone is very polite and welcoming. Facilities are clean. James Simpson is an excellent Service Manager. I would highly recommend this dealership.
MargieC
Nov 13, 2014
Excellent experience working with Jay Kim at Simpson Chevrolet in Garden Grove. Answered all questions and eased car buying jitters with information provided re: vehicle and financing. I've been driving for 40 years, have purchased both new and used cars, and Jay along with his staff are #1 in my book. Have already recommended him to family and friends for car purchases.
MyCamaroRocks
Nov 13, 2014
Jay was really nice and very attentive.. I'd recommend this dealership and look forward to future purchases..
JY
Nov 3, 2014
i got great service from Jay & Clay. I would go back in a heartbeat to buy another truck friom them
debbie fecarotta
Nov 2, 2014
I delt with Chris Sanchez, He was very courteous, and helped me purchased my chevy cruz. He was very professional, and was awesom, He is the person you want to see for excellent service!
Pablo Andrean
Nov 1, 2014
I was impressed by his professionalism in handling and presenting me the docent options y will definitely go back and recommend my friends and family to Francisco.
Kevin D
Oct 30, 2014
We started using Simpson Chevrolet about a year ago and Kirk has always taken great care of me and my family. Great place to get your vehicle serviced
debbie fecarotta
Oct 29, 2014
I had the pleasure of working with Chris Sanchez, He was the best, I can't say enough of his willingness to help and answer all my questions. I bought a cruz, andhe came in on his day off, to go over the car and answer all my questions. GREAT JOB!
angela
Oct 15, 2014
thanks Greg for helping me with the amazing Malibu. it was a great upgrade for me and my family. i really like how it helps me gets to places when I am lost. my kids love the fact it has wifi and bluetooth. i get a lot of complaments that i look a lot younger in my new car. thank you once again
Desmond Fonseca
Oct 15, 2014
Mr James Simpson is by far the best. His customer PR is outstanding.
Jessica
Sep 30, 2014
#1, I am absolutely in love with my new Chevy Cruze Diesel! Jay Kim did absolutely everything he could do for my family and I in order to make this purchase happen. He searched for the exact car we wanted and as soon as he found it he had it within a day. We went and looked at the car and it was absolutely stunning. The purchasing process was super fast and easy. Every member at the Simpson Chevy Dealer, specifically Jay and Chris were just spectacular to work with. I am a Chevy kind of person and finding just the right dealership is hard, but not anymore! I found Simpson and I'm sticking with them for good.
Tim
Sep 25, 2014
Great customer service! Always willing to help out and gave me good suggestions on repairs for my vehicle. James is very nice and i couldn't be happier.
JLo
Sep 24, 2014
I came to Simpson Chevy for possible quote and any needed service. Kirk Daeley was the advisor who helped me. I was interested in getting my truck painted, but found out Simpson did not have a Body Shop on site. He informed me where to go and his recommendations. I truly appreciated his honesty and knowledge regarding my needs. I didn't have time to leave my vehicle (and was a little early for my oil change), but will go back for my service with Kirk at Simpson.
Nic
Sep 24, 2014
Was in a hurry, but was pleasantly surprised that Kirk Daeley was able to help get me in and out with such ease. I just needed a Oil change and safety check, but the service was great .Will be back
Chevy owner my entire life
Sep 23, 2014
I took my 03 Chevy in for maintenance. My service man was Kirk. I found him to very courteous and knew what my car needed. I am glad I switched to this dealership. I'll be back. Thank you
Sports car fanatic
Sep 23, 2014
James was extremely helpful and friendly. His great customer service and expertise made my visit very quick and enjoyable.
Gerry
Sep 18, 2014
I recently purchased a 2014 traverse from Simpson Chevrolet. I am the type of buyer that does alot of homework before making any type of large purchase. Right off the bat I was impressed with the responsiveness of Jay and the crew over at SImpson. I left him a message and within a half hour he had called me back and we were talking about the options I was looking for in my vehicle. Other dealers typically took at least a day to get back to me; if they got back to me at all. The negotiation and buying process was simple and painless. Right off the bat Jay was able to give me a better price than other neighboring Chevy dealers. With the money I saved I was able to pick up a few extra options. The Dupont Coating is great. Caught a little bit of rain the first weekend we had the car and the water rolled off the car and dried super clean. The kids are loving the DVD players we were able to install. My brother is in the market for a Silverado so we will definately be visiting Jay again in the near future.
M. Nguyen
Sep 10, 2014
Purchased a 2015 Tahoe. Jay Kim was a pleasure to work with. He was thorough in answering all of my questions and finding the right vehicle for me. Price was great!. The vehicle was fresh off the truck and had not been through the safety inspection the day that I purchased, so Simpson lent me another vehicle. Less then a day later I drove off in my new tahoe. Tim was great in explaining ALL the features that my Tahoe has to offer.
Jackie Frank
Sep 6, 2014
Overall amazing experience with Jay Kim at Simpson Chevy. My experience at Penske was a joke and found Jay and he made it super easy. We found what I wanted and he made it all happen. Dealership, should have complimentary food and beverage especially when waiting to meet with finance person.
tracie m
Sep 4, 2014
Received a recall notice for my Sonic for the transmission. The work was completed quickly and efficiently. Very nice people and dealership. Thank you for washing my car. That was a nice touch.
winters19652
Sep 1, 2014
Nothing but good things to say. Came in with some relatives to buy a new Chevy and they gave them the same great deal they gave me when I bought mine! Couldn't be happier with the team over there.
markGer
Aug 31, 2014
I thought the oil change special had to be a gimmick but much to my surprise it wasn't!In and out of there in no time and a nice waiting room to watch tv in and have some coffee as well. Looking forward to my next couple of oil changes. Thanks to Sewell and team!
Markt953
Aug 31, 2014
I came in looking for some parts for my truck. Dan went above and beyond to help me. One of the parts was discontinued, but he searched and found it for me anyway. I'll come back for all my Parts needs.
doninGG
Aug 30, 2014
Seems odd to write a review for somewhere I didn't purchase from but I stopped by Simpson Chevrolet on my was home from work just to kill some time since I was locked out and waiting for a locksmith to arrive. I told them up front that I was not interested in buying anything bot Tom still took the time to show me around and answer questions about various models. Most of it was new to me since I haven't purchased a car in over 20 years. I've gotta say that I am pretty impressed with the Chevrolet line up. These guys were friendly and courteous even though I wasn't buying anything. They truly break the negative "high-pressure car dealership" stigma. I promise that if I find myself in the market, I will definitely stop by!
OscarV
Aug 30, 2014
I was not very thrilled that it took 3 weeks to get the parts for the recall on my Traverse, but the guys at Simpson Chevrolet did a great job keeping me informed and notified me when the parts arrived. They did a really good job. I will give them a try for my regular service next time.
swilhem222
Aug 30, 2014
Thanks guys for the great deal and awesome car!!! Eddie is the best! So friendly and professional. I'm telling all my friends :) Take care - Sarah
Eileen14
Aug 29, 2014
James quality of work was exceptional!! I was really impressed with his work and how quickly my car was ready!! I will return because of the great customer service also!
tracieM
Aug 26, 2014
I received a recall notice for my 2012 Sonic for a transmission issue. I called Sewell in service. He took care of everything quick an efficient. He provided me with a rental and had me back in my car in 3 days. They even washed it. Thanks Simpson, great job.
Mark
Aug 16, 2014
Jay and Cathy provided us with a painless purchase of a new vehicle. Jay was very up front with pricing information and provide us with a quote very quickly. We had to order our vehicle he verified our order and kept us informed of the build progress. Cathy provided us with friendly and professional service when we came to pickup the vehicle. All in all a very painless experience.
dsuppe
Aug 14, 2014
I had a great buying experience at Simpson Chevrolet. Jay and Tom were awesome and helped me to buy a 2014 Silverado. I am really happy with how easy it was. Jay and Tom were never pushy and made me feel very comfortable about buying my new truck. They also gave me a deal that other dealerships couldn't touch. I highly recommend this dealership to anyone purchasing a new vehicle. Ask for Jay!!!
Tomas
Aug 1, 2014
My wife and I buy two cars there was wonderfull buy in this dealer here fast process buying and good deal thks....
Tomas Gutierrez
Jul 31, 2014
MY wife and I bought two cars here and was wonderfull. Buy in this dealer. Excellent costumer service. Was fast proces and good deal. Thks......
toolbox 100
Jul 31, 2014
I got my oil changed this month. I got a great price for a 3 pack of oil changes. They took care of a small recall on my van wile they did my service. I'm just to busy to remember the small things. Thats why I got James.
Margarita T. Chavez
Jul 14, 2014
It has been nearly 10 years purchasing a new vehicle, and I was dreading the experience. However, both Jay and Kathy made the process easy and seamless. Jay was very knowledgeable, professional and accommodating. He provided solutions, and made the overall experience world-class. My gratitude and appreciation extends to both Jay and Kathy. Our family is enjoying our beautiful Chevrolet 2015 Tahoe; and this past weekend we visited our son who serves as a Wildland Firefighter for Lassen County, CA. Thank you, Mr. & Mrs. Chavez
aks2195
Jul 10, 2014
I purchased a new 2014 Chevy Camaro from Simpson. It was a very good decision from my side to go with Simpson for many reasons that follow. The customer service and sales guys did a good job in bringing in the car off-store and fixing the ignition key issue(GM 2014 key recall). Also, the quote was very competitive for me to finally choose Simpson over other dealers in SoCal and Orange county area. I have to mention Chris S. and Jay K. here for their excellent business, communication and customer service. Highly recommend Simpson Chevrolet for a Chevy car deal.
gracies714
Jul 8, 2014
I thank God for Simpson Chevrolet especially for Chris Sanchez and Jim in finance. You guys are awesome. I communicated with Chris via e-mail and told him exactly what I wanted. I went in and was honest with him about my past experience and credit he too was honest with me of my chances in getting the vehicle that I wanted and said "but I will try my best to get you what you want". Well thank You Jesus I got everything that I wanted and had to wait a little longer than most because to make sure I went home with the vehicle I wanted in the COLOR I wanted Chris had to go to Glendale to pick it up for me yay thank you Chris. My experience with Simpson Chevrolet was the BEST EVEReveryone made sure I was ok offering me water asking if I needed anything and Jim in finance gave me his change to get some snacks from the vending machine way cool Jim thanks again your awesome. So if your reading this cause your thinking of purchasing a new/used vehicle but youre not sure of where to go it's easy go to Simpson Chevrolet and ask for Chris Sanchez if youre not ready to go in just yet go on their website and get in contact with Chris there he's the internet fleet manager and will help you get things started. Thanks again Chris and Jim I pray nothing but blessings for you both. Simpson Chevrolet staff are cool peoples!!!!
The real JB
Jun 27, 2014
Jay K. is quite simply the best person I have ever dealt with when buying a car. His attitude made me come back again and again looking for the perfect vehicle. I will return for future purchases and I plan on referring family and friends to Jay in the future. Jay earned Simpson Chevrolet a life long customer.
Denis Sweinhart Retired
Jun 24, 2014
Just bought a 2015 2500HD from Jay Kim and Chris Sanchez. These two guys bent over backwards to make it painless. They listened to me about my special requests and found what I was looking for, other dealerships (7 of them) either gave up, did not call me back or just did not care because it was to much work. They went way above the call of duty and made me very happy. I have nothing but praise for the both of them. Thank you gentlemen......
koenig554
Jun 9, 2014
My recent purchase from Simpson Chevrolet was the smoothest car buying experience that I've ever had. All of the staff was friendly, professional, and knowledgeable. Jay Kim was especially nice to work with. I would recommend to all of my friends who plan to buy a Chevy to check out Simpson Chevrolet first. Simpson will definitely have my business in the future.
JBesch
Jun 2, 2014
My wife and i wanted to buy a 2014 Suburban, and were disappointed to hear that there were very few left with the options we were looking for. Jay Kim didn't stop until he found what we were looking for. He kept good communication with me the entire time, ensuring me that he would get the truck my wife wanted. He kept true to his word and now my wife is enjoying the Suburban she dreamed of. I look forward to doing business with Jay Kim and Simpson Chevrolet again for my truck. Thanks again Jay!
Xavier19532014
May 31, 2014
All awards to Simpson Chevrolet, been a loyal customer since the Nicholas Chevrolet days and didn't know this level of customer service existed!!! I David is super nice and helpful. Who ever trained him should be the instructor to all brands.
edwin007007
May 30, 2014
Eddie Sosa was fantastic, He was very understading to my needs and help find the right vehicle. I could not be any more happier with his professional and outstanding service. I highly recommend Eddie Sosa and Simpson Chevrolet. thank you.
Evelin & Carlos
May 29, 2014
My husband and I went to looked for the new 2015 Tahoe's. Casey Allen was the person that helped us and was very knowledgeable. In fact, he went through most of the details we were looking for in a new car without feeling pressure to buy. Ultimately, he gave us a great deal compared to other dealerships and the rest is history. We really enjoy the new Tahoe and doing business with Casey and Simpson Chevrolet.
GordonB
May 29, 2014
I wasn't sure if I would qualify for a new car but Clay was really helpful. They got me approved and I drove off with my new car. I'm so glad I stopped at Simpson. They said they just remodeled too. I don't know what it looked like before but it's really nice now.
Eileen14
May 27, 2014
I have to commend James and Simpson Chevrolet on the quality of work they did on my daughter's car. They were able to diagnose the problem quickly and started the work right away so she could have her vehicle back as soon as possible. It was finished in a timely manner and her car and has never run better! Thank you very much!!
B Flores
May 15, 2014
Jay the Fleet Manager and Chris the Car Salesman took great care of me. Located the Truck I wanted with everything on it that I asked for! Great Dealership! Great Employees!
jr nash
May 12, 2014
outstanding sale person mr. matt will tell friends and family about simpson chevrolet good place to buy a car new or used great deal on the car we got
shengyao
May 6, 2014
Chris Sanchez is a wonderful dealer and he offered me a good price of the Chevrolet Camaro. 5 star service.
esc21365
Apr 29, 2014
I want to thank ed and Simpson Chevy for me the best deal in townI will sent all my friends and family to Simpson Chevy in Garden Grove
Mcahuna
Apr 27, 2014
I came in because my check engine light was on. I was worried that it would be expensive because it's a dealership, but they scanned it and said it was just some sensor that needed to be replaced. They took care of everything that same day and the price was good.
caseym
Apr 26, 2014
I just went in for a quick oil change. They got me in and out quickly. They even washed my truck. Overall they did a fantastic job. I looked at some new cars while I waited and the sales staff was very helpful. No pressure and they stayed with me even though they knew I wasn't buying today. I will definitely consider them on my next purchase.
BK
Apr 25, 2014
I purchased my car from Jay Kim who made it the easiest purchase ever.....I did all the work over the phone with Jay so when it was time to pick up the vehicle Jay came to my work to pick me up & all I had to do was sign my name & few times & leave. In the past buying a new car was like going to the dentist for me, not anymore Jay Kim made this the easiest purchase ever he even paired my phone with the Bluetooth. Jay Kim for president lol.
newsilveradoowner
Apr 11, 2014
Sales personnel were very professional. Sale was handled very well, I had shopped at the dealership and the salesmen Casey Allen, was my first contact with the sales staff. After him helping me I knew I was later going to buy a car from him.
Maddie Vaughan, "Truck Lover"
Apr 8, 2014
I purchased my 2014 Silverado 1500 LT from sales persons, Jay Kim and his co worker Mike. From the minute I walked through the doors everyone at the dealership was cheerful and smiling. This is a helpful staff all the way around, not pushy or slimy like some dealership people, (you know the ones, they begin lying from the time you get their name) and leave that stench after shaking your hand. None of that here. these guys all are a class act all the way around. This is a busy dealership but there was enough staff working to take care of all customers and I believe most of the customers got a double team to help with the buying transactions. Another plus with Simpson is... I've received a call from almost everyone I had the opportunity to deal with. The calls were to make sure everything was ok and to see if there were anything else they could help with. I had to come back to the dealership a week after my purchase to have a bed liner installed and my sales team came to see me in the service area, and again I received a call from my salesman and the finance manager to ensure I was satisfied with the work. I say again, these guys are a class act. In a world where people don't talk to each other any more . Simpson's employees aren't afraid to pick up the phone and call. They also use electronic communication, but for me... having someone care enough to take time out of their busy day and pick up the phone and have a conversation with me made me feel special. I want to say to Simpson , you have the best employees in Jay, Mike and Clay. To Chevrolet, Simpson is the Best at what they do. My Thank You to everyone at Simpson Chevrolet Very Happy Customer.
Oscar Barragan
Apr 1, 2014
Jay Kim helped me purchase my 2014 Chevy 2500 4x4 diesel truck. He was extremely knowledgeable and friendly. Smooth transaction. Will be referring friends to him!
Frank
Mar 27, 2014
I bought my 14 Camaro from Jay kim and Chris. These guys are super friendly and helpfull fro the questions that i had. i have been in TX for a month. I completed an online form about the car and Jay Kim calls me soon after, frriendly as can be. I had told him all that i wanted and how i wanted the car. He did his magic and sure enough i was in the sexy car. Great service guys SIMPSON CHEVY IS THE WAY TO GO!!
stevejenk54
Mar 27, 2014
I brought my Sonic in for an oil change and tire rotation. The service was quick and efficient. Great staff and nicely remodeled. Will definitely be back for service. Thank you
jack92626
Mar 18, 2014
I purchase a 2014 Cruze Diesel. Jay Kim, Kathy Culver and Finance Guy Jim Gillette made the whole purchasing experience a breeze! Very professional, knowledgeable and super nice. I highly recommend Simpson Chevrolet!
Carla, a very satisfied customer.
Mar 13, 2014
I have been a Chevy owner for 43 years. Simpson of Garden Grove is fabulous! From their Sales Dept, to the Finance Dept to the Service Dept, they are tops in my book. Let's start with Jay in internet sales. He is terrific. There isn't anything he won't try to accommodate the request of his customer. He noticeably knows his job well, and is very good at it. No pressure, only informs you so that you can make the best decision to meet your need. He even had the exact car I was describing, delivered to them so I could see and drive it before making a decision. His followup is admirable. Eddie took me on a very informative test drive, it was a pleasure. Matt is another quality salesperson I dealt with. He patiently showed me everything about my beautiful 2014 Malibu. He was very patient, taking a lot of time to make sure my questions were answered and requests were met. He was personable, attentive and overall dedicated to making sure I, the customer, was completely satisfied. It is evident that "The Simpson way" seems to be Customer service first. David in the Finance Dept was extremely helpful too. He did my paperwork over a few times to meet the needs of my indecisiveness. Lastly, I need to commend Mundo the Service Manager. He too is outstanding. He has made sure I was a satisfied customer with every car repair and service. A grateful thank you to all!
John Palomares
Mar 1, 2014
Had a great experience there everybody was very nice and and my salesman "Jay Kim is the man ! He went way above and beyond to keep me in the loop .Great place to shop I highly recommend this dealership
Andrea & Tom / Imperial Knights!
Feb 28, 2014
My husband & I have been shopping for a truck to replace our Dodge Ram. We found a nice 2012 online at Simpson, and Casey Allen was super helpful and knowledgeable when we came in to see it. We ended up buying it after test driving several other trucks. Casey was easy to communicate with, prompt and also ended up facilitating a better loan the we had already acquired thru USAA. He was able to save us 1.25% on the interest rate & we are so happy with the warranties, extras and our new Chevy. If anyone needs a hand with buying a new or used car, I highly recommend Casey at Simpson Chevrolet, Garden Grove, Thanks so much!!
kdm1946
Feb 28, 2014
I got a free oil change when I purchased a second vehicle from this dealership. I definitely didn't expect that. These guys never disappoint - from sales to service, they are top notch. Next I've gotta make sure to work with their parts department!!!!!
RktBoy
Feb 25, 2014
I've been pining for a Volt since I first read about them in 2010. To me, they were the most exciting an innovative thing to come out of Detroit in a generation (except for maybe the White Stripes). I did some research on various car-finder websites such as this one. I discovered Simpson Chevy's cars and prices to be FAR better than those offered by their competition. I contacted Online Sales Manager Jay Kim via email. He called me the next day. The next Saturday, my wife and kids piled into the old jalopy and headed down to Garden Grove for a test drive. Jay greeted us, and introduced us to Tim who graciously spent the next two hours explaining features and options. Before we knew it, we were driving off the lot in a newly-financed, super clean, fully-loaded, certified-used Chevy Volt. I can't tell you how happy I was to avoid haggling, counter-offering, and driving to-and-from other dealerships looking for the best offer. Some might enjoy that sort of thing. I don't. It was a one-stop shop to Simpson where I got what I already knew was going to be the very best deal available within 60 miles of my doorstep. My wife--now a self-avowed Chevrolet fan--will be looking for a car soon, too. And despite passing probably the 20-odd GM dealers on the freeways between our place and their showroom floor, I have to say, Jay and Tim have definitely earned our first look. Thanks guys.
steveg
Feb 5, 2014
I bought my 2014 Silverado from this dealer a few days ago and I couldn't be more pleased. Not only is the truck incredible, but the people at the dealership made my whole truck buying experience easy and a lot more pleasurable than it could have been. Jay Kim show a huge willingness to help me in anyway he could and was extremely enthusiastic the whole time. His positive attitude definitely represents the dealership well. Tom made understanding the truck a lot easier. The truck has a lot of different options and upgrades and he was very patient with me and answered any questions I had very thoroughly. He also showed me how to use all the different features of the truck. Tom was extremely friendly and knowledgeable. Dave in finance was also extremely helpful and friendly. He made the hassle of buying a vehicle seem a lot easier and clearer than it normally seems. Overall I am very happy with my purchase and experience.
3rd time buyer!
Feb 3, 2014
This is my 3rd vehicle purchased from this dealership over a 10-year period. Clay and Jay have made the buying process so comfortable - finding the exact vehicle I wanted and then no pressure to purchase. I would highly recommend this dealer to ANYONE looking to buy a Chevy vehicle - and be sure to ask for Jay - he's the best!!
lnoriega
Jan 31, 2014
I was treated with courtesy & respect and vehicle service/repairs were completed on time as always.
TomD
Jan 31, 2014
I have always received great service here. Now with the remodel done the facilities are first class. It is actually a pleasure to come here and wait for my car to be serviced.
Jan
Jan 30, 2014
We recently purchased a new Impala through Simpson Chevrolet. Jay Kim and Chris Sanchez were very quick to respond to our needs by getting the exact color and options that we were wanting. The whole process from initial quote to final sale price had no hidden surprises. These two guys made buying a stellar experience.
MelG;)
Jan 28, 2014
Matt Tupa was our sales person and he was extremely helpful and knowledgeable we will be recommending him to all of our family and friends
NASCAR#3
Jan 28, 2014
My wife and I went in just looking with nothing specific in mind and we came across Matt Tupa. Matt is the internet sales guy but he took the time to show us all around and was very knowledgeable about all the vehicles. We decided we loved the new Impala. It was refreshing not to have a slimy sales pitch. He gave us his best price and we drove home our new car.... Deal with Matt and you won't be disappointed.
Jesse D
Jan 20, 2014
I drove down 70 miles on a Friday to pick up my new Corvette.I spoke to Chris Sanchez was in and out within 3 hrs. I will definitely return to buy my next car from Simpson Chevrolet.
David S.
Dec 30, 2013
Jay Kim and Fred are top notch. A pleasure from beginning to end. Bought our 2014 Malibu in short time without any games or nonsense. We've found our dealership for the duration......
Lakeisha Morrison
Dec 29, 2013
Chris Sanchez is the best. He was so helpful. The dealership was great. Your people are very friendly and take care to make sure each visit is a good experience. I got my new car with no problems.
Eileen
Dec 28, 2013
I was having computer problems with my Volt so I brought it in for service and I was taken care of quite well. Not only did they take care of the computer but they also changed the oil and rotated the tires. I am so glad I took my car in because I also got to enjoy the new customer lounge while I waited. Before I knew it, the car was done. Thank you so much!!
Diana S.
Dec 21, 2013
Jay Kim is the one to deal with when looking for a car or truck. He aimed to please and got us almost everything we were looking for. BOGO was just not one of them.
Thomas Fessler Very Happy Customer!
Dec 9, 2013
My Experience with Jay Kim at Simpson Chevrolet was fantastic!. Extremely professional, thorough, detailed and most of all Honest!!! The best treatment I've ever had purchasing or leasing an automobile. I will recommend my friends to visit Simpson Chevrolet and Jay Kim fo the best purchasing experience Thank you Simpson Chevrolet and Jay Kim. Never once did he pressure me to make a quick decision! I was able tp take my time and review the process before making a decision. As a result you have one very happy customer. Thank you Jay and thank you Simpson Chevrolet.
andrews89
Dec 7, 2013
I recently bought a 2014 Silverado with the help of two awesome guys Casey and Matt. These guys are awesome! While dealing with them I didn't feel pressured at all which i was totally expecting because of the horror stories of car buying I have heard with family and friends. They were very in tune to everything I wanted and worked with me so that i could get the best possible deal. I am definitely going to recommend these wonderful guys to anyone looking to buy a new Chevy. Thanks guys!
Santiago Rocha
Dec 2, 2013
looked around at other chevrolet dealers and no one was offering me nothing close to the deal i got of my silverado 1500, chris s. and jay k. were more than helpful they made me feel comfortable enough to buy exactly what i wanted for the perfect price would definitely recommend
beachbum63
Dec 1, 2013
Even with the construction going on, everyone was positive and upbeat. The cashier was very friendly and helpful. Thank you Simpson for a job well done. My Sonic is running great.
boating2007
Dec 1, 2013
I had a very positive experience. I thought I would have to wait longer on a Saturday. Sewell got me in and out quickly and even washed my car. Nice job!
Eileen
Nov 30, 2013
I was looking at, and purchased, the 2014 Silverado and found the staff very helpful when it came to showing me all the options from the exterior color to all the extras I could choose from. From the minute I stepped foot on the lot I was greeted and shown the vehicles that I was interested in, and there were a lot in stock. I couldn't have asked for a better experience, thank you!!
Supafly
Nov 30, 2013
I recently purchased a 2012 Chevy Sonic LTZ from Casey Allen! It was the easiest car buying experience I've ever had! I want to thank Casey and Simpson Chevrolet management! Thanks Simpson Chevrolet
Tomsson
Nov 30, 2013
Three Oil Change Special is an incredible deal. Quick friendly service and a call to my cell phone when complete. Nice new customer waiting room,
vj1951
Nov 29, 2013
I took my car in for an oil change, they got me in and out quickly and provided excellent service
LimC
Nov 28, 2013
I have t sayit was a little crazylast time I was in because of the construction, they were working out of a trailer because of the construction but they took good care of me. They ssaid the construction would be done the next time I come back.
JeanetteA
Nov 27, 2013
Brought my Tahoe in for an oil change and to check out a rattle. They were quick and friendly. Found the rattle was just a couple clips that had broken. Didn't even cost me an arm and a leg. I love the way the remodel is looking too.
Sales dept. and service dept
Nov 27, 2013
We purchased our 2014 Chevrolet Traverse from Simpson Chevrolet in Garden Grove. It was a wonderful experience from start to finish. We were welcomed by such wonderful and friendly staff wanting to make sure we were comfortable with every step. I recommend this dealership to anyone. Thank you Simpson Chevrolet.
JP
Nov 5, 2013
Purchased a 2014 Silverado with the help of Chris S who was able to get me a great deal. He was very patient with my wife and I and took the extra time to explain how everything worked in the vehicle. I originally called Chris on a used 2013 truck they had and he got me into the 2014 model for almost the same price. He showed excellent follow-up and care. Their finance person put us into a low interest rate loan that was better than what we were offered at out own bank (Chase). Overall the experience was pain free with none of the usual up-sell tactics that you would find in most places.
DCombs
Oct 30, 2013
Took my Grandson's 2000 Chevrolet S-10 Pick-up Truck to Simpson Chevrolet for servicing. Usually take the truck to a local Goodyear / Firestone, etc. service center. We were so satisfied and impressed with the service and "honesty" found at Simpson's Service Dept. that we will take the truck to them for any future service needs. Thanks Guys! See you next time!
Jannie13
Oct 15, 2013
We went to Simpson Chevy because we had such great service at Simpson Buick for our Tahoe. We were certainly glad we did. Jay and Matt were so helpful in the buying process. I can truthfully say this was the best buying experience I've had. when bringing the car back for the Dupont installation - Jay and Matt were there asking how things were going with the car and were more than interested. Also Don was great helping me with all the bells and whistles on the car. I love my new Chevy Impala and have had so many comments about it from all ages. Thanks again
Trinh do
Oct 3, 2013
Great experience buy a new car with Jay and Matt no pressure at all they take care every thing from A to Z in Avery short of times. Way to go Jay and Matt team.
JC
Oct 1, 2013
Had a great car-buying experience with Jay and Matt. They had the exact model/option I wanted and they were straight forward about pricing. Definitely willing to work out a good deal for the customers to get a good experience. Big Thumbs up for this team.
RobertR82
Sep 20, 2013
I had the perfect experience at Simpson Chevrolet. I worked with Jay Kim to build my perfect car and he was nothing but amazing throughout the entire process. He was very tentative and delivered on everything he promised. The staff at the facility were great, very friendly and helpful. The buying process went way faster and easier than I anticipated. I am happy I chose Simpson Chevrolet to purchase my new car from.
JG
Sep 14, 2013
Probably the easiest car buying experience I have ever had in my life. Chris Sanchez was a pleasure to work with. Would definitely recommend.
William B "Costa Mesa"
Sep 14, 2013
Smoothest vehicle purchase I have ever experienced. Everyone was very polite and helpful. I would recommend this dealership to all friends and family. Thanks to Jay in sales for being so good to me and my family.
Brian F
Sep 7, 2013
So I was in the market looking for a new car and was talking to a few dealerships. Of the five dealerships I was working with, Jay Kim of Simpson Chevrolet was the only one who actually took the time to listen to what I had to say and got me more than what I wanted. Not only was he honest and upfront about everything, he was able to get me exactly what I wanted for a reasonable price. I had a great buying experience and did not feel pressured to buy something that I didn't want or need. Thanks Jay, you renewed my faith in buying from a dealer without any hassle or stress. It is appreciated.
Harmenta
Sep 3, 2013
We bought a 2012 chevy traverse. It was the best car buying experience we have ever had, no hassles, no squabbling, just honest business. Our salesman, Chris Sanchez was very informative, very helpful, and a pleasure to do business with. The finance rep was also very friendly and helpful. This is a gem of a dealership, I would return there again for our next car purchase, and would recommend them to everyone.
TahoeBell
Aug 29, 2013
Jay Kim and the Simpson Crew did a great job making sure I got great service and the best possible deal. You can tell that everyone gels and makes sure that things like their construction don't get in the way of sales.
TahoeKing
Aug 29, 2013
Clay and the Simpson Crew did a great job making sure I got great service and the best possible deal. You can tell that everyone gels and makes sure that things like their construction don't get in the way of sales.
Derekj3
Aug 19, 2013
I bought a 2013 Chevy Tahoe from Chris S. at Simpson Chevrolet of Garden Grove. The whole process was comfortable, quick and easy. I got a quote through email from Jay K. and called another dealer that I was previously working with to see what he could do. The other dealer told me that it was a great buy and for that price, I should buy it from Simpson. Chris was a real pleasure to work with. He showed me the truck, let me look at it, drive it and take my time deciding. There was no pressure and Chris was truly knowledgeable. There was not one question I had that he did not have an answer for quickly. And after the purchase, he helped me set up the bluetooth and OnStar and taught me some of the features. Overall, I left feeling confident that I had purchased the right vehicle at a great price. And thanks to Chris, I already understood some of the features! I had to go back the next day to fix some of the paperwork and they actually sped up some services I had purchased to save me a trip. So they really treat their customers right. Wonderful customer service and a great car buying experience!
KEEN SCOTT
Aug 13, 2013
I went to Simpson Chevrolet in Garden Grove, CA a week ago to look and hopefully purchase a new Chevrolet Cruze LT2 RS and I experienced the vehicle and the salesman I had been seeking out for a couple months. I had done my research and had my mind set on not getting pushed around and treated like any other person looking to make a long term investment. The sales man who helped me out was Jay Kim. I had already dealt with numerous salesmen and he was by far the best: Friendly, helpful, understanding, and patient. He was not pushy and I never once felt like I was being forced to do anything (the way other used car salesmen make you feel) Even Dave in financing treated me well and got me out the door in a thorough but efficient manner as my time is very important to myself and my three children. Simpson Chevrolet made what may have possibly been an unpleasant experience a both exciting and friendly car buying experience. If you end up going here, definitely ask for Jay Kim and definitely expect a great experience! THANK YOU JAY! REGARDS, SK
ALEXISCEE
Jul 28, 2013
I went to Simpson Chevrolet to buy a used 2009 Scion tc and I experienced some of the best customer service I have seen since I started shopping dealerships 6 months ago. The sales man who helped me out was Jay Kim. He was really great, worked with me on the price, and was able to give me exactly the payments I needed in order to afford the car. I have dealt with countless star salesmen and he was by far the best: friendly, helpful, understanding, and patient. He was not pushy and I never once felt like I was being forced to do anything (the way other used car salesmen make you feel) Even the financial team was great, after not being able to locate an important paper for processing the loan, they were able to fix the problem and approve the loan with no hassle to me. All of the sales associates were really great, and everyone was super friendly. My used car runs great, and i felt confident buying it because of the excellent inspection it underwent. Simpson Chevrolet made what may have possibly been an unpleasant experience a both exciting and friendly car buying experience. If you end up going here, definitely ask for Jay Kim and definitely expect a great experience!
Chevy Girl Once Again!
Jul 14, 2013
As a woman, I typically DREAD the car buying process. In fact, I think most men feel the same way. I do my homework & pretty much know what I do & don't want before I ever step out my front door. Not every dealership appreciates a buyer like me. With lots of family in the business (although none with Chevy) ... I get it. Flash forward to Simpson Chevrolet. Jay K. was professional, courteous, communicative and knew his stuff. What a totally different experience from the other dealers I spoke with in my quest for a 2013 Camaro SS. Example: I was considering a trade-in on my 2006 Charger RT. I already had a guaranteed price to sell it elsewhere. Simpson was honest with me that they couldn't match that price. Selling it vs Trading-in at Simpson meant extra days before I could take delivery on the new car. While another local dealer basically told me I'd never 'really' get the price guaranteed in writing & subsequently tried to belittle me into a deal on a car they didn't even have on the lot, Jay said no problem & even kept my Charger for pick-up by its buyer. I highly recommend contacting Jay K. at Simpson if you're looking to buy a Chevy!!
Gomez/Madrid
Jul 8, 2013
We had a very pleasant experience at Simpson, Chevrolet purchasing our 2012 Equinox. Our contact Jay, in the Sales department is very Professional, Knowledgeable, Exceptional & Extremely Courteous. 6 stars isn't enough when it comes to Jay and his customer service. We bought our car over a year ago and Jay still remembers us. We can call Jay at any time and he is always there to help. If you are shopping for a small SUV I highly recommend the Equinox. And don't for get to ask for Jay Kim! We highly recommend this dealership...you will also have a confident pleasant buying experience.
Steven - SMS Consultants
Jul 3, 2013
My process started almost 2 months previously. The original dealer and several since were unethical and did some illegal things. In the process I have had contact with about 10 dealers. Until I started working with Jay at Simpson, I wasn't able to arrive at a deal. Virtually all of the other dealers simply took their time about getting back to me if the did get back to me. Late Saturday I went on line and decided to contact dealers (ended up emailing 5). Two of them got back to me quickly and one followed up Sunday morning. After several emails, I called Jay. I gave him some specifics on what I was looking for and with in 5 minutes he found what I was interested in (absolutely every other dealer had taken 3 - 5 days to provide me with any information). We talked again and he said he would get back to me Monday morning after confirming that the vehicle was available for trade. Around 10:00 AM Monday, Jay did his follow up and advised me that the truck was available and he was bringing it in. If when I saw it, if I did not want it, he knew he would be able to sell it to some one else. I had one more requirement - I wanted to see a picture of the window sticker before I made the trip to the dealer. He got this to me when the truck got to Simpson. Everything looked good. We agreed that I would be there around 6:30 PM. My only remaining requirement is that I did not want to spend hours going through paper work. Arrived at Simpson's, met Jay, test drove the truck and went ahead with the purchase. Jay accomplished, in less than 36 hours, what other dealers had not been able to do in almost 2 months. He was polite, courteous, informative with out being pushy. I was very comfortable working with Jay and would highly recommend him to others. He made the process more comfortable than I ever would have thought. If Jay says he will get back to you, he does and in a timely fashion. Please keep in mind, I almost never give reviews, let alone good ones.
Goran
Jul 1, 2013
Well all started two weeks ago when I decided go on online search to purchase my new 2013 Camaro 2LT/RS. I emailed 5-6 Dealerships here in OC, and the best deal by far I received from Simpson Chevrolet - Chris Sanchez. He was very professional, no pressure, very informative, great customer service, and above all he kept his word on all he said he will do...(rare these days..) Now I usually do not write reviews like this but I'm taking time to thank Simpson Chevrolet and Chris Sanchez on the wonderful and pleasant buying experience they offered me and my wife. Before I decided to go with this dealership and Chris, as I mentioned I have contacted many other Chevy dealers even closer to where I leave... I was doing extensive research on line to try and find the right place for me to buy my new car...(as you are doing now..) so I read quite a few reviews and now I will like to do the same for people like me looking to buy their new car from great place with awesome personnel and no hassle! So, for one reason or another, not only that the other Chevy dealers I contacted did not provided with good enough deal (no one could come even close!) to the deal I received from Simpson Chevrolet - Chris, the others response was a bit lame... some of them sounded like even don't want to sell the car because they had to dealer-trade(had only 5-6 Camaro's on the lot..really?!?) ..and most of them did not even try to compete... And then I started to get emails that had nothing to do with what I was looking for or my Camaro inquiry... so started offering me service discount deals ... ( For a car that I have not even bought yet!!!).. Again, If you are looking for a new car, great buying experience, most pleasant people to work with and get you where you want to be on the price..., give Simpson Chevrolet and Chris Sanchez in particular, a chance to earn your business and you can thank me later :) Good Luck!
marlon
Jul 1, 2013
thanks matt and dan for the great service! I will be back!
Matt Tupa
Jun 30, 2013
After being referred by a friend, I contacted Simpson Chevrolet in regards to the upcoming 2014 models. Even though we were months out from even being able to purchase a vehicle I was treated as I was buying a car that day. Matt, took the time my questions about changes in the new model. What information has not been released from GM yet , he kept track of and let me know when information was available. Overall I am more than pleased with my experience with Simpson Chevrolet of Garden Grove. They level of service did not stop at Matt Tupa. Everyone treats you like family. With strait talk every step of the way, and a fair deal to boot. I look forward to buying my new Silverado in the coming months.
ellie
Jun 29, 2013
I am self employed and have my own dog training business. bought a truck from simpson. great service...thanks matt. great staff. I am one happy dog lover.
kidzmom
Jun 29, 2013
You cannot go wrong with Simpson Chevrolet. We buy all of our personal and business vehicles at this dealership and have for the past 10 years. Matt Tupa is our go to guy! We make one phone call and he gets the ball rolling, and he makes the car buying experience simple! The one this that puts Matt and the dealership over the top is their customer service. When he walk out of the dealership, Matt is not done with us. We continued to get follow up calls, and texts. That is what makes the difference....Again, you cannot go wrong with Simpson Chevrolet. Matt...see you soon! PS...Ursula in service deserves 5 stars too
me build 59
Jun 29, 2013
Another great experience buying a work truck from Matt Tupa! He had everything set up and ready by the time I walked into the dealership! A painless experience...thanks Matt!
natalie
Jun 29, 2013
Thank you Simpson! Thank you Matt! I love my new Volt!
sue
Jun 29, 2013
Matt was a pleasure to work with. He was polite, knowledgeable, and courteous. I also appreciate his going out of his way to work a deal with my 18 year old grandson's first car experience. I will come back to Matt for my next car!
AndyW62
Jun 29, 2013
Super friendly service and a free shuttle ride to wherever I need to go. They dropped me off at the Block and I got my errands done while they fixed my car.
Angie Y
Jun 28, 2013
I love coming here for Service. I get a free car wash, and it's not one of those drive through ones, it's done by hand!
Greg Schroeder
Jun 28, 2013
Matt Tupa was the salesman I dealt with, and will only deal with by the way. Matt not only found us both cars we were looking for, but went the extra mile to get the deals done. I was VERY pleased with the support he got at the dealership which made an unpleasant transaction a very pleasant one. Bottom line - if you're looking for a Chevy, Matt is the man!
Crtnpalmer
Jun 28, 2013
I came in for an oil change and got their three pack. It made it just a little more than $13! Great price and fast service.
Cynthia Olive
Jun 27, 2013
Fast, friendly service. I've been very happy with Sewell.
Tan Nguyen
Jun 27, 2013
Mark and Dan are super helpful. I couldn't explain what I needed and they came out to my truck so I could show them. Got me the right part the first time.
Tom Nyhus
Jun 27, 2013
I am happy with simpson. They fix my Silverado. They answer question when I need work done. I tell friends go to Simpson.
George Downs
May 30, 2013
I love bringing my car here, they make me feel like family.
Susan Jones
May 30, 2013
I was nervous bringing my car in by myself. I have heard stories about how shops take advantage of women. Mundo put me at ease and explained everything to me and I got everything taken care of. I'm glad I found them.
Holly
May 25, 2013
The staff at Simpson made it a great experience when I leased my Volt. Tom was showing me all the features and I was amazed how knowledgeable he was and could answer any question I had. I love my Volt and couldn't be happier with my choice of dealerships!!
Nicole
May 25, 2013
Brought my car in to get serviced after my car was broken into. Everyone was so helpful and the process took no time at all! i would recommend this dealership to everyone!!
V. Nicholson
May 25, 2013
My last 2 or 3 vehicle buying experiences haven't been a lot of fun. Clay Rear made my purchase of a 2013 Silverado a great experience. I got to wander around the dealership at my own pace to look at their inventory and decide what I wanted to purchase. The sales team answered all my questions and I got what I wanted for financing. The truck is one of the nicest vehicles I've owned. If you're interested in a Chevrolet check them out.
Andy W
May 24, 2013
They are great here. I had some errands to run while my car was in the shop. They gave me a ride over to the Block and came back and picked me up when I was done.
Courtney P.
May 24, 2013
I came in for an oil change. It was only $13 if I bought a three pack of oil changes. Talk about inexpensive! And, I was done and out of there in less than an hour!
RockinA4
May 24, 2013
Simpson Chevrolet gave me greatservice and vreat financing after getting the runaround at other dealerships. I thought that my trade in value was a little low but they explained and showed me that it was fair for the condition and market.
RockinA4
May 23, 2013
Simpson Chevrolet gave me greatservice and vreat financing after getting the runaround at other dealerships. I thought that my trade in value was a little low but they explained and showed me that it was fair for the condition and market.
Gabriel King
Apr 19, 2013
Jay made this the easiest sale I have ever experienced. I live in West Hollywood and we were able to do every thing over the phone.He made sure I got the exact car I wanted and even had one transferred. He made sure I got a good honest deal and never made me feel like I was jumping into something I didn't want. I also never felt as though I was being sold, which was really important. I love Jay and I love my car!
RB
Mar 26, 2013
I was glad to see that Simpson had bought out the old Nicholas Chevrolet. They have taken great care of me at their Service Department in Buena Park for years and I am glad to have them closer to me now in Garden Grove.
kdm1946
Mar 26, 2013
Awesome staff. Really felt like they genuinely cared. Took the time to explain all the features in my Traverse. From the Onstar to warranty, etc. Never felt rushed or pressured at any time.
Camaro ZL1
Mar 25, 2013
Simpson Chevrolet treats their customers like family. My service advisor was prompt in greeting me and had my car in for an oil change within minutes. He made it a point to check on my car completely and recommended a fire rotation. A book of 3 was less than 40 bucks!
Curlyq
Mar 25, 2013
Leased a new Cruze through Simpson. I love my car! Eddie in sales was great!!!
Tammy1964
Mar 25, 2013
Not only was it easy to buy a car from here, it was pretty fun too! Jay was great and so was Fred. Jay had my family and I in stitches throughout the whole transaction. Love the car (eventhough it's not a Chevy...bought a used Toyota :)). David in finance was awesome too!
CamaroDrvr
Mar 25, 2013
I have a great experience buying my Camaro at Simpson Chevrolet. The sales team took great care of me and was prompt to provide pricing without pressuring me into a credit application. It was refreshing to work with a team that doesn't play games.
Mark Dersh
Mar 22, 2013
I usually don't write reviews unless they're bad. I felt compelled to right a positive 1 because I had the best possible experience buying a new Chevy Volt last month. I dealt with the Internet Department both Matt and Jay were awesome. they got me exactly what I wanted at a very fair price and their customer service is the best I have ever seen in 20 + years of buying new cars. I would highly recommend Simpson to anybody in the market for a new or pre owned Chevrolet, they will treat you right.
Bill
Feb 19, 2013
Went to simpson for some Repairs on my truck on recommendation from a friend. When I got there the service staff, were courteous and knowledgable regarding my issues. They had a full schedule but upon hearing that I had driven a good distance to have them work on my truck, they squeezed me in and fixed my issues very quickly. They did not try to sell me a bill of goods or additional services. They fixed what was needed and at a reasonable price. I hope I never need repair work again but If I do, I will be going back to Simpson.
happy customer
Feb 12, 2013
GREAT EXPERIENCE!!! Bought my car from them and have used them for repairs now on numerous occasions and found them extremely helpful! The service is wonderful and everybody I have ever worked with there has been fantastic! (To the negative posts) All car dealerships just like every other business have to make money too if they gave you the car for what you wanted they wouldn't make money, and how is that fair? I think they are awesome and extremely fair on prices! I love my Tahoe and I will be buying all my cars from here!
GregoryBarnett
Jan 3, 2013
Do yourself a favor and read the other online reviews. I'm sorry I didn't. These guys sold me a new truck with an altered electrical system. They didn't disclose this to me. When I contacted Chevrolet Customer Service to open a complaint, I was told that I have NO WARRANTY on anything electrical because they altered the system.The sales people also took the window sticker off the car and hid it from me. They also made material misrepresentations on the vehicle. Wasted my whole day. I'm now having electrical problems with the new truck. Chevrolet flagged the truck in the system. No dealer will work on it unless I pay them out of my pocket.Go buy a vehicle from any other dealer but this bunch of crooks. Read the online reviews. I'm not the only one who has been ripped off by their crooked sales practices. The old bait and switch along with finance scams are clearly part of the business practices at Simpson.Lastly, even after I complained to Chevrolet Customer Service nobody from Simpson Chevrolet ever contacted me to see what the issues were that I was having with the new truck. The company attorney contacted them. However, they have refused to answer any of his letters.
Harold
Jul 5, 2012
If you want world class service I would highly recommend Simpson Chevrolet. Straight forward got in and out quickly and felt they really cared. I will purchase from them without hesitation.
Tahoe_Buyer
Feb 8, 2008
Great Service got everything I needed. I recommend HIGHLY for buying a vehicle. Also their parts department helped me get everything I needed to Spice up my Tahoe. Thanks Dan in Parts as well as Manny!
What’s more, Simpson Chevrolet of Garden Grove has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Simpson Chevrolet. Check out the listings today to find the right car for yourself. Simpson Chevrolet is definitely the best place to buy used cars online.