Used Cars for Sale at S&K Buick GMC in Springfield, IL

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David

Aug 5, 2016

S&K promptly received a factory warranty item for my vehicle very quickly. They called me when it came in. I was going to call to set up an appointment the following week. They beat me to it. I mentioned that it's difficult for me to get vehicle there. I happened to be off early that day and mentioned that to them. They said bring it in. We will take care of it ASAP. They did exactly that. I had a very small wait, they fixed it and I was on my way back home in no time.

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Service

Aug 5, 2016

Never had better service.Very professional and knowledgable

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Dennis

Jul 13, 2016

As always, the service was performed with no problems. I have confidence in the mechanics who work on my vehicle at S & K so that service is done competently and completely. It is not true that it costs more to have a certified dealer do maintenance and repairs. S & K charges fees comparable to any other repair shops, but uses genuine GM parts.

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Steve C.

Apr 13, 2016

I have bought several new vehicles over the years and S&K Buick GMC was by far the BEST experience Ive ever had with a dealership! The salesman I dealt with, Dave Hahn, was very friendly and courteous and helped me find the right truck to fit my budget. Bob Johnson was also a great person to deal with! Thank you S&K!

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Mary

Feb 9, 2016

Wonderful experience! Courteous and professional...listened to me and paid close attention to details. I got the car I wanted and more

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Carl

Feb 8, 2016

The entire staff made it a very seamless and friendly buying experience. I will recommend S&K to all my friends.

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Gary

Feb 8, 2016

Have always had great service and friendly people at S & K. I have recommended them to many people. I have bought many vehicles from them and always get them serviced here.

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Lisa

Feb 8, 2016

The staff are always friendly. they remember you each time you are there. Very quick service wise and always kind and helpful.

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Carlos

Feb 2, 2016

The buying process was friendly, low pressure and efficient

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Robert

Jan 3, 2016

I thought Joe Lukas did a fine job and very good explaining the options on the car. The deal went very much as I expected it to go.

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Thomas

Dec 22, 2015

My appointment was for an oil change. Not a long wait. In and out - even a car wash. Great job!

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Ryan

Dec 14, 2015

A.J and the service team are great! My Wife takes her vehicle to another dealership,and the service is horrible compared to S&K. Looking for a extended warranty,and tires hoping S&K can give me a great, competitively priced end of year deal on tires,so I can continue my service with S&K of Springfield

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Scott

Dec 12, 2015

I was able to get a scheduled time that was convenient for me and the manager made sure my needs were met.

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Armand

Dec 10, 2015

A.J. Brown treated me with respect and explained the work that needed to be done to my vehicle. I am very happy with his professional service.

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Daniel

Nov 25, 2015

Bill was a joy to work with. Everything was prepared in anticipation of our visit to pick up our truck. We had flown in from NJ and were picked up at the airport. Bill is a great asset to S&K.Dan CahaylaDan Cahayla

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Robin

Nov 19, 2015

As always, AJ and the rest of the service department at S&K are so helpful and do a great job. I needed new tires and AJ helped us find the tires we wanted and they even came with a $100 Visa Rebate card. We are very happy taking our business to S&K.

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revracman

Aug 20, 2015

I have always heard of the solid reputation of S&K GMC for years as many members of my family have purchased vehicles there but I had not. I work in sales so I am pretty hard to please but S&K went above and beyond my expectations. I want to personally thank my salesman Mr. Lyle Flach and the Sales Manager Mr. John Lynch for their fantastic customer service, their patience, and their attention to detail.I would definitely recommend their team to anyone looking for a GMC Truck!

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Satisfied Customer

Jul 24, 2015

This is the second car I have purchased from S&K. Joe Lukas was professional and very helpful throughout the transaction. I traded in a GMC Terrain that I had originally purchased from S&K, and the sales and service experience were great. There was no doubt in my mind where my next car would be purchased. I would recommend S&K to anyone who is looking for a great experience when buying a car.

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RandyH

Jun 11, 2015

I have a longer story than I'll put here but I will say this used car transaction was typical and frustrating with below average customer service. I just want to know if anybody out there wants to sell anything anymore? I've walked away from multiple car lots without so much as an offer being made to sell me a vehicle.

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Gary

May 24, 2015

I have business with S & K Buick GMC since 1993, have purchased several trucks. The service has always been great, my service tech is friendly and very easy to work with. He always works very hard to complete the service request is an effective matter, with no problems. The work is always done very well and correctly. This is one of the reason I continue to do business with this dealership, is the great service, and the friendly people that work there.

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Shayna Muench

Mar 20, 2015

Victoria Swalley sold us our new car. She was great to work with. She was very knowledgeable about the various features in each of the models we were interested in. When we came back later in that day she got things done quickly for us. We had a great experience at S&K!

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Picky Buyer

Mar 13, 2015

My wife and I had been looking for a new vehicle for over a year. We visited many dealerships, and called dealerships we found online. None came up with a satisfactory deal for us. We ended up finding a Buick Enclave online with S&K Buick GMC. Called the service manager to asked about the vehicle. We told him about the vehicle we wanted to trade. We made a conditional deal over the phone. It was enough to get us to drive 4 hours each way to buy the vehicle. When we arrived the vehicle was prepped and paperwork prepared. It was the best vehicle buying experience we have ever had. We love the vehicle! It was BETTER than advertised. Thanks John, Marc, and Bob!

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vanced03

Mar 3, 2015

I began having my car serviced at S&K about a year ago. They have always done a great job and treated me fairly. Recently Joe helped me to get out of a bad decision from another dealership and get me into the vehicle I have always wanted. The price was fair and the process was easy and hassle free. I would recommend this dealership to anyone.

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Marissa Meehan

Jan 31, 2015

S&K is Amaxzing! My car broke down 20 feet from this dealership and luckily i was able to pull it into the dealership. My car stated shaking in the middle of the street and the engine than began to power down. I luckily pulled it into the dealership and pulled it straight into the service bay. The service advisors were AWESOME!! They greeted me and asked me how they could help me and totally calmed me down about my car, they had full confidence they could fix it and told me that it was no problem to get it in right away. Within 30 minutes another service advisor came up to me and handed me my keys. They said my car was fixed and they even washed and detailed it for free. Such an amazing crew at S&K and i had such a wonderful experience. I would highly recommed this dealership for sales and service! Such a great crew!

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SubaruFan03

Dec 31, 2014

I own a GMC and a Subaru. I have had much success with both vehicles. That being said, S&K GMC is simply and hands down the best dealership and service provider in the area. I would run out of space for all the positive words, "Practically Perfect In Every Way!!!!!!!!!!" A. J. Brown I can not thank you enough. My wife's Subaru broke down on I-55. I was at work. I made one phone call to you. You arranged for a tow and ensured her safety. You organized the service needed. I have never felt so protected and taken care of. You provided for my family while I was out of the area at work. You truly have made a statement that I hope other dealerships will take a page from. I have been in the Springfield area for 14 yrs now and I have dealt with other dealerships. I have never been steered wrong or had service or work done that was not needed. If you want the definition of professionalism and value and customer care. Look no further. S&K GMC is the first, last, and only place to shop, buy, and have service done. Thank you A.J. Brown and S&K GMC truly a great combination in the Springfield, IL area.

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Lisa W

Nov 20, 2014

The employees at S&K are very friendly and helpful. I bought a used Buick Lacrosse last August & within a couple of days it had a rattle. I took it back & they did everything possible to find it to no avail. The service department was great doing everything they could to figure it out. I continued to drive it for several more months & finally had to give it up. I couldn't live with the noise any more. They were so VERY helpful and willing to do whatever it took to make it right. The rattle wasn't their fault & I truely belive they had no idea it was there when they sold it to me. We never heard it on the test drive. Dan Stewart was the best! He did everything he could to help me trade the car in for a 2011 Chevy Equinox. He made it right and gave me an excellent deal! And Victoria Swalley was wonderful & so friendly & helpful. By the time I had driven the Equinox, gone over all the papers & finalized it all I felt like I had known her forever. She was so good at explaining all the features & walking me thru the set up of On Star & the XM Radio & getting my phone set up. I understood it all and have had no problems since. She is a HUGE asset to S&K. They are a great group of people t o do business with.

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Michael J

Jun 5, 2014

Great Service, Polite people been going to S&K GMC for years and will continue to take my Vehicles there for service . Thanks.!!!!

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Douglas

May 9, 2014

Had vehicle in for an oil change and they contacted me and said the parts were in for a recall and they took care of that so I would not have to bring it back in later.

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Matt

Apr 23, 2014

I had a couple of questions prior to making my appointment and then again prior to the service. I called AJ Brown and left a message for a return call. My call was returned promptly and my questions were taken care of. Everyone was friendly: service department, cashier, shuttle driver, etc...

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Thomas

Apr 16, 2014

AJ always greets me with a smile and is more than happy to take care of my car. They took care of everything that was needed yesterday as I waited, the car got washed and looked brand new. Thank you S&K!

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Francis

Apr 2, 2014

The service was efficent and they even washed the out side of the truck. The only thing they could have vaccumed the front floor mats

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David B

Mar 13, 2014

Tried contacting this dealer from cars.com and received a phone call from salesperson at dealership. Explained I didn't need to test drive anything as I've already done so in my hometown. (65 miles away) Went on to ask about "best price" before making the 2 hour round trip commute, asked for follow-up and received nothing back. Ended up purchasing 2014 Terrain from a different dealership that wanted to deal with me (approx. 50 miles away).

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Byron

Mar 7, 2014

The service was good. I was delivered and picked up at work I a timely fashion. My Envoy was washed before it was returned to me, it looked better than when I took it in.

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Thomas

Feb 26, 2014

I was in for a basic oil change and tire rotation. That afternoon I received my Onstar information which stated at 25,000 miles my car will need a cabin air filter. My car presently has 23,700 miles, I guess it was too early to replace, I assume it will be replaced on my next visit.

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Jacob

Feb 24, 2014

The sales team was knowledgable and worked with me to find what I was looking for at a fair price.

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Toby

Feb 19, 2014

Jose went out of his way to help me find my new truck and get me a good deal. He made sure that all my questions got answered.

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Charles

Feb 12, 2014

Always a good experience to bring the autos in. The appointments are always on time and the autos ready on time. Great Service Department!

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Becky

Feb 11, 2014

Each and every time I take my vehicle into S&K I receive the best service ever! The employees in the service dept. are great!!!

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Shannon

Jan 9, 2014

Thank you soooooo much to Tammy Keen and Dan for setting us up in me and my family's 2014 Acadia. I have had the best experience here. My in laws are repeat customers for years and now I will always come here for my car buying needs. I highly highly recommend S&K Buick/GMC if you're looking for great quality vehicles!!!

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Armand

Jan 2, 2014

I can always trust my service advisor A J Brown to alert me to any potential problem on my Silverado. This a great facility and I would recommend it to all my friends.

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Frank

Dec 29, 2013

Service was done in a timely manner. Your service department is why both my vehicles are GMCs and will be in the future. They always take care of me and do a great job.

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dw00434

Dec 27, 2013

Dear S&K,We blew a transmission on I55 with our Chevy Suburban pulling a travel trailer Thursday Dec26th. We're from Iowa and knew no one in Springfield. After asking around we got the name S&K and went on the Internet and got their number. AJ Brown went to work and got us a tow truck and towed our trailer himself to S&K. Within 24 hours it looks like he'll have us back on the road. This, to me, is beyond all expectations. If we were going to break down, this is the place without a doubt!Thank you AJ and all the S&K Dealership for your outstanding service!Tom and TeriWilton, IA

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William

Dec 23, 2013

As usual, the service staff was extremely helpful, efficient and accessible. They have always treated us with professional courtesy and kept us informed when necessary of the work being performed.

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Consuella

Dec 17, 2013

Rob and the green team always take great care of myself and my car. I picked it up and it was clean and ready to go. One of the other service guys 'Rodney?' even had the snow cleaned off my windows. That was awesome! Thanks again!

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Theresa

Dec 17, 2013

was able to get in right away after i called for an appointment. service only took about an hour and the waiting room is great! comfortable, love the tv and available magazines and coffee!

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Clayton

Dec 11, 2013

Well I am so very happy you could fix my car so fast however, when I was leaving work today the car almost did not star. I got home turned it off tried to start it again and now it is dead in my garage. Husband is out of town till end of week so the car will now sit. Battery only a year old.

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Bryan

Dec 10, 2013

Shared my experience with S&K, including the deal I got, with my neighbor. The next day he went to the same GM dealer and bought a truck.

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Ron

Dec 5, 2013

rob Gwinn was candid with me concerning the major problem and other issues with my park avenue ultra. This is why I kept coming back to s&k buick. also, I am available for a commercial.

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Joey p

Oct 9, 2013

S&k responded quickly to my request for information on a used car. They followed up with several options for similar vehicles. It was a pleasure dealing with S&K

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priustoverano

Sep 19, 2013

Mr. Stuart Gibbs made shopping for a new vehicle a pleasure not a chore. He was knowledgeable, professional, and courteous as a sales consultant at S & K Buick/GMC. I won't hesitate to do business or refer friends/family to each in the future. Great auto buying experience.Mr. Simon Norton was quite easy going, non-pressuring and helpful during the financial and after sales experience at S & K Buick/GMC dealership. He was much more approachable than with my last buying experience at another dealership.

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Bob is satisfied

Aug 13, 2013

I had a vibration in the steering wheel on my 2010 Buick Lucerne. The technician confirmed it as a tire problem and recommended a road force balancing of the tires. I returned to the GoodYear dealer for resolution as the tires were new. I appreciated the quick service at S&K and was satisfied to pay the service charge for S&K's expertise.

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Wild Willie

Aug 12, 2013

AJ Brown got my Yukon in quick and they took care of the problem. I always get great service. They treat my vehicle like they did when it was new.

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L. N.

Aug 10, 2013

My Buick had developed a very annoying rattle coming from the front of the car. A.J. and the Service Dept. crew found the problem, made the adjustment and had me on my way in about 30 minutes. A clean and quiet car again.

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stevehonn77

Aug 9, 2013

Very friendly and helpful. Tried to get us the best deal for the money. They were upfront and very honest. They delivered on the price point we were quoted when we went to finance the vehicle. I would buy from them again.

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Greg

Aug 8, 2013

My service rep is Rodney Rodgers. He is fantastic to work with. He goes above and beyond to see that the customer is happy. His knowledge is superior. Also the salesman I buy my vehicles from is Jose Wingo. He is awesome to work with. There is no pressure put on from him at all. His knowledge about the product is also superior. I would recommend anybody to S&K Buick/GMC to purchase a vehicle and take it there for service. Everybody I have dealt with there has been very courteous.

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Danica

Jun 26, 2013

The experience that my wife and I experienced at S&K was the best experience we have had when purchasing a vehicle. Bart was professional and knowledgeable about all of the vehicles that we viewed. Bart offered his assistance to us, with the vehicle, after we have the vehicle at home. Bart emphasized, repeatedly, that we could call him anytime with questions. The business manager, Simon, was professional and knowledgeable. We were thrilled with the deal that we received from S&K. I would definitely recommend S&K to my friends and family. When my wife and I were driving our new 2013 Acadia home, we both agreed that purchasing our new vehicle from S&K was the best car buying experience we've experienced!!

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Ron S.

Jun 15, 2013

I had an excellent experience with my recent purchase of a 2013 Buick LaCrosse. Every person I had interaction took care to ensure that a friendly along with a professional experience was well acheived. Victoria and Dan especially were great in answering questions along with their excellent customer service. My schedule only permitted me to easily come to the dealership at around 5 pm. Even though Victoria normally doesn't work past 5 pm, she volunteered to arrange to be able to meet and show me the car. Again, I am impressed by S&K Buick and am defnitely a satisfied consumer. I would gladly recommend the dealership to anyone and will hopefully one day make a return trip to look into my next purchase. Thank you

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JacobWiggins2189

Jun 15, 2013

Hank Diaz was great! Very Personable and friendly. He really made my Dad and I feel comfortable with our purchase. The car is excellent! I have already put 3000 miles on it.. Can't stop driving it!

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xomckee

May 14, 2013

I can not believe how amazing of an experience my husband and I had at this dealership. After visiting countless dealerships not finding the car we wanted or salesmen driving around with us, talking about illegal activities they participated in or asking us 3824983 questions and needing so much information when we were just browsing it was SO refreshing being at a dealership where the people were down to earth and just amazing to work with. Jose got us the car we were looking and more all for a price that fit our budget. Also this was the fastest I have EVER gotten out of a dealership, less than 3 hours. No hoops to jump through, no waiting on banks to approve a loan just fast service. I would highly recommend this dealership and their salesmen to anyone looking to buy a car.It might be weird to say but Jose didn't pressure us into buying the car at all, he could care less if we bought one but he sure as heck worked hard when we decided :)Oh and Simon did amazing with all the paperwork- so fast and professional! <3 Seriously best dealership ever!

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JPL1105

May 7, 2013

This place has horrible service and will cost you a lot of money along with disrespect from clueless employees. They gave me a diagnostic on my car for a PASSENGER door being broke and i was told i needed a DRIVER's door module. I was already told by 1 Stop Auto Shop that I needed a module for the door but without the proper test, which only certain places have due to high cost, could not be sure. I then took it to S&k at the recommendation of 1 Stop. i went to autozone to get parts for something else already getting fixed and they told me to try landmark cadillac because they might be cheaper. To my surprise it was whole $100 cheaper. I called back to verify the price at S&K and A.J. Brown, the service manager that made this a horrible experience, immediately caught an attitude and told me "well take it over there then." I am a Soldier and a single parent. We don't make a lot of money and every penny counts so i went over to landmark. I called again to ask what exactly i needed and i was told a DRIVERS DOOR MODULE. I said why would i need that for a passenger door. He cut me off and said again, very rudely, A DRIVERS DOOR MODULE! i said ok i'll tell them. I went to landmark but I did not get another $90 diagnostic because i figured that would be ridiculous and trusted A.J. Brown. I said why would they say i need this part for the passengers door and landmark said with it being electrical it could be causing an issue in the other door but had no way of knowing without the diagnostic. The part being electrical cannot be taken out once it's in. The people at Landmark said that the DRIVERS DOOR MODULE that A.J. Brown told me i needed did nothing. A.J. told me they are ignorant and had no idea what they were doing. The guy working on my car has been working on Cadillacs for 35 years according to the certifications on his wall. A.J. said it must be reprogrammed. They said it didnt need it, their diagnosis was just wrong. I went back to S&K expecting a reprogramming and be done with it. A.J. walks back in and said "we went in and it DOESN'T need reprogramming (just like landmark said) it works just fine." I said no that's not true the passenger door still does not work. He said but its here for the drivers door. I said no that door has never had an issue. He said "you brought it here for that and you knew exactly why you brought it here and understood that when you brought it." I'm furious at this point and said, "Why would i bring something that works to see you and you told me on multiple occasions it was the DRIVERS DOOR MODULE. Apparently you didnt check to see if the door worked." He continued to call me a liar without using the word, completely disrespecting me. They checked the car again and the PASSENGER DOOR MODULE, at $367 and all the time i've taken off work resulting in a loss of over $100 in wages, was the issue! I recorded by video, from my cell phone hip case the whole second conversation as his boss Randy Powell sat there and let A.J. disrespect me again and call me a liar saying that him and his team knew exactly what they were doing and what i asked for. So WHY did this man and his team NOT CHECK THE FUNCTIONALITY OF THE DOOR AND HOW IF THE DOOR STILL WORKED WAS IT BROKEN! He told me and his boss that the notes in the computer, which are written by him and his team, not the computer, stated it was that door. A.J. Brown and at this point S&K Buick on Dirksen in Springfield, IL IS A DISHONEST USED CAR DEALERSHIP! DO NOT TAKE YOUR CAR FOR SERVICE THERE! I cannot speak on the sales teams or the quality of their cars, only on the service teams inability to tell the truth when they make a mistake costing me at this point over $500. I also informed them on video that i have uploaded to Youtube, if you'd like to see it, that i will be taking them to court, the attorney generals office, and the better business bureau as well as news channel 20.

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JPL1105

May 6, 2013

This place has horrible service and will cost you a lot of money along with disrespect from clueless employees. They gave me a diagnostic on my car for a PASSENGER door being broke and i was told i needed a DRIVER's door module. I was already told by 1 Stop Auto Shop that I needed a module for the door but without the proper test, which only certain places have due to high cost, could not be sure. I then took it to S&k at the recommendation of 1 Stop. i went to autozone to get parts for something else already getting fixed and they told me to try landmark cadillac because they might be cheaper. To my surprise it was whole $100 cheaper. I called back to verify the price at S&K and A.J. Brown, the service manager that made this a horrible experience, immediately caught an attitude and told me "well take it over there then." I am a Soldier and a single parent. We don't make a lot of money and every penny counts so i went over to landmark. I called again to ask what exactly i needed and i was told a DRIVERS DOOR MODULE. I said why would i need that for a passenger door. He cut me off and said again, very rudely, A DRIVERS DOOR MODULE! i said ok i'll tell them. I went to landmark but I did not get another $90 diagnostic because i figured that would be ridiculous and trusted A.J. Brown. I said why would they say i need this part for the passengers door and landmark said with it being electrical it could be causing an issue in the other door but had no way of knowing without the diagnostic. The part being electrical cannot be taken out once it's in. The people at Landmark said that the DRIVERS DOOR MODULE that A.J. Brown told me i needed did nothing. A.J. told me they are ignorant and had no idea what they were doing. The guy working on my car has been working on Cadillacs for 35 years according to the certifications on his wall. A.J. said it must be reprogrammed. They said it didnt need it, their diagnosis was just wrong. I went back to S&K expecting a reprogramming and be done with it. A.J. walks back in and said "we went in and it DOESN'T need reprogramming (just like landmark said) it works just fine." I said no that's not true the passenger door still does not work. He said but its here for the drivers door. I said no that door has never had an issue. He said "you brought it here for that and you knew exactly why you brought it here and understood that when you brought it." I'm furious at this point and said, "Why would i bring something that works to see you and you told me on multiple occasions it was the DRIVERS DOOR MODULE. Apparently you didnt check to see if the door worked." He continued to call me a liar without using the word, completely disrespecting me. They checked the car again and the PASSENGER DOOR MODULE, at $367 and all the time i've taken off work resulting in a loss of over $100 in wages, was the issue! I recorded by video, from my cell phone hip case the whole second conversation as his boss Randy Powell sat there and let A.J. disrespect me again and call me a liar saying that him and his team knew exactly what they were doing and what i asked for. So WHY did this man and his team NOT CHECK THE FUNCTIONALITY OF THE DOOR AND HOW IF THE DOOR STILL WORKED WAS IT BROKEN! He told me and his boss that the notes in the computer, which are written by him and his team, not the computer, stated it was that door. A.J. Brown and at this point S&K Buick on Dirksen in Springfield, IL IS A DISHONEST USED CAR DEALERSHIP! DO NOT TAKE YOUR CAR FOR SERVICE THERE! I cannot speak on the sales teams or the quality of their cars, only on the service teams inability to tell the truth when they make a mistake costing me at this point over $500. I also informed them on video that i have uploaded to Youtube, if you'd like to see it, that i will be taking them to court, the attorney generals office, and the better business bureau as well as news channel 20.

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gmcfan

Mar 2, 2013

I have been doing business with SK Buick GMC for over 19 years, have purchased several GMC produces, I have always received excellent service, and everyone I deal with are friendly. I presently have two GMC trucks, and the service tech I deal with is always friendly, cooperative, and works to see that everything is done as I requested.

GR

Got Rain?

Feb 25, 2013

They made it easy to find and buying the truck I wanted. As a woman, I didn't find that same culture at other stores I shopped. Thanks to Victoria and Tony for all your help.

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larrymoritz

Oct 12, 2012

All contacts were super friendly. Marc was great to do business with - very informed on his products. Showed us how to work all the gadgets upon delivery. A good experience.

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2ntense19

Feb 29, 2012

I was treated as if I had known my sales guy for years. That really made my day. I am in the customer service business. Its so ture the basics go a long way. Hank Diaz was an excellent sales person to have. I would recommend your dealership to anyone of my friends family and strangers alike. Thanks for the great car buying experience.

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dhsilrum

Jan 8, 2012

Hank Diaz did an excellent job of greetng me, setting me up with the financial manager to get the paperwork signed and my car traded in. He went through my old car and made sure everything was out and in the new one before I left. I found the perfect car at SK I was looking for by surfing on the net. The dealership is 350 miles from where I live. It's too bad they are not closer because I certainly would continue to do business with them in the future.

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Nan C

Dec 19, 2011

I recently had a pleasant buying experience at S&K Buick GMC. The salesman Bill Pflug is very knowledgeable and helpful. He is Simply the Best !!!

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Bsafejim

Nov 22, 2011

I purchased a new GMC truck from Marc. He was easy to work with fair and always helped me when I needed service. Purchased a used vehicle from a different dealer and Marc went out of his way to try and beat their price and get me service with your dealership when I had problems with other dealers vehicle. Super nice guy.

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Jerry Paradee

Nov 22, 2011

Hank was very friendly and made me feel welcome. he was always pleasent and tried toget me a good deal. best thing about S&K was they didn't push a of bunch after sale things to try to drain every dime they could out of me.John the used car managerwas also involved in the sale and he also was great to deal with.

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mschaive

Nov 22, 2011

Marc is my favorite salesman! He is always smiling and greats us at the door. He is a wealth of knowledge and we know we are being treated right. Thank you Marc!

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DAVIDHYLLA

Nov 18, 2011

aj is my service person for my 2011 canyon and my 2010 camaro he is excellent i get in and get out as quick as possible mary my salesman is very good at his job when its time for a new car i will visit mark

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Wildwestdoc

Nov 17, 2011

The dealership is where my wife and I purchased our Chevrolet Impala and they were extremely helpful then and being a GMC owner we decided to return to S&K when we decided I needed a newer more reliable vehicle. Marc Mariconi was EXCELLENT and should receive a raise! Semper Fi Marc

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yukonhybrid

Nov 14, 2011

Outstanding transaction from start to finish, and we were out of state customers! Cody Booker proved to us that customer service does in fact still exist - thank you both professionally and personally!

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henton

Nov 10, 2011

the service department has always been very good about my needs. rodney has had my best interest and service work done to my satisfaction. i would recommend s&k to anybody.

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Frank Dry

Nov 9, 2011

I am very happy with their service department and have always had a good experience whenever I took my truck in for service. Service after the sale is important to me.

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jojomom

Nov 9, 2011

Stu was very helpful along with the rest of the dealership team! I continue to love driving my car and I also continue to use the dealership for all oil changes. The customer service is outstanding; very professional, along with being helpful and friendly!! Thank You!!!

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mlane48

Nov 9, 2011

Without a doubt the BEST dealer experience I have had in Springfield, IL. AJ truly cares for the customer. The repair was made as promised both in quality and in the time frame outlined. Your office staff and courtesy van people are good ambassadores for S&K.

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niedzielski37

Nov 8, 2011

Late in the morning when driving my Cadilac, the alert on the dash indicated the need for coulant. The temperature of the coulant rose rapidly as I parked for my doctor's appt. A call to Rodney at S & K indicating my need to leave the state early the next a.m. impressed on him my need for immediate service. They were able to replace the faulty water pump and have the car finished by 4:30 pm.

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llessurgar

Nov 7, 2011

Re: ECP Paint Seal Protection ServiceWhile waiting for an oil change on our 2011 Buick LaCrosse, I ran into Mr. Yeske, the salesman who helped us with the purchase of this car. I inquired about the above service, and he referred me to Mr. Norton. Mr. Norton described the paint seal service, answered my questions and furnished the internet address for more product information and warranty. After reviewing this data at home, I ordered the service from Mr. Norton. He set up the service to accommodate our schedule and arranged for a loaner car so my wife could attend a Board Meeting and luncheon that was important to her. The shop people made the car, including the wheels, look brand new--just like it did in the showroom eight months previous.Mr. Yeske revised the driver's seat position for me and demonstrated how to use the remote engine start. Thanks to Mr. Norton and Mr. Yeske, the above service went very smoothly.

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Charlrgs

Nov 5, 2011

S&K has always gone above and beyond my expectations for both sales and service. Very friendly and personable staff. Great selection of vehicles and they will find what you're looking for if it's not on the lot. I won't go anywhere else.

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marlene weber

Nov 5, 2011

Great personnel & great service so far. Also convenient hours and location. Personnel will answer any question asked regardless in person or over the phone. Will refer dealership to others.

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amerhotrod

Nov 4, 2011

very helpful and they take care of you. been to other dealers in town-my town. and they all could use some training to treat people. At sk me and the wife were treated very well. they took the time to make sure everything was right and to our needs and satisfaction. never any problems if we had to go back for service. they do there job and take care of the people. they even washed my truck! great dealership. will be back and buy again when time comes around. Keep up the good work. Tom-Becky Quinn

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DonBerndt

Nov 4, 2011

Sale and financing went very easily. Have a small vibration in the steering. Bart connected me with the service dept, who is taking care of the problem.

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dtaft943

Nov 4, 2011

Very happy with dealership and service. Had very unpleasant dealings with other Springfield dealerships over the years. Sk was exceptional on sales and the service department having 2 teams meant I was always serviced by the same people.

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Hettie Yeaman Crocker

Nov 4, 2011

It was a pleasure purchasing my GMC at S&K.Mr. Marc Mariconi was very polite and helpful.He answered all questions I had completely. Would heartily recommend anyone looking for a vehicle to go to S&K Buick.Plus I love my GMC Terrain.

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Karen31

Nov 4, 2011

I have visited your dealship and brought from it three times. Every time I have been in your dealership I've been greeted by friendly helpful people. I have been given excellent prices and or interest rates. I was going to try and get a cheaper price on this last vehicle and when I looked up the blue book value I just could not ask for a better price. As for your service department, I've been greeted by courteous personnel which have corrected a problem or perfomed the work that I've asked to be done. Overall, I would definately recommend your dealership to anyone interested in buying a vehicle. I would also ask that they go through Stuart Gibbs if he is available.

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nealtirejac

Nov 4, 2011

Cody took great care of my company needs. He went out of his way to get a truck within our budget. He was very courteous and answered all my questions professionally. When I get ready for an update to my personal vehicles he is my number 1 call.

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VictorJ

Nov 3, 2011

Victoria Swalley was one fantastic lady. She truly was a joy to work with and her service after the sale was exceptional. She definitely knows the Acadia and explained everything very well as well as helping us set up On Star and the bluetooth. I would recommend her to anyone looking to purchase a GMC or Buick. Thanks.Vic and Linda Pambianco

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Betty Gum

Nov 2, 2011

Marc Mariconi was a very good salesperson and all the employees who worked with us were outstanding and friendly. I had earlier received service from Rodney Rogers and he went out of his way to help me.

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Buns79

Nov 2, 2011

great car buying experience, very friendly and helpfull! Marc was very knowledgable of the truck and did a good job explaining everything! I will defently go back!

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ktbug025

Nov 2, 2011

I am 23 years old and this was my first car purchase. Stuart was very knowledgable on the cars in the lot and knew what kind of car fit my personality. He was very helpful, and was very easy to contact and get a hold of. He made the process of purchasing a car very easy and simple. I will definitely go back to him for any future purchases and refer anyone I can to him.

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Eddiebear

Nov 1, 2011

I had a 2006 GMC Serria and loved it but the mileage was not sufficient. Stuart talked to me about the Terrain and I love it. It has the Onstar and XM/Sirrius that I loved on the truck. He showed me how to use the features of the car and it is perfect for what I do. Many thanks to him.

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tamaramorris

Nov 1, 2011

Stuart worked with me to help me find the exact vehicle I wanted. He was willing to stay late at work until I could come to the dealership to pick up my vehicle. Stu spent a lot of time with me making sure that I understood everything I wanted to know about my Yukon. He also helped me by looking into the best option available to me to terminate my lease on my former car. I feel Stuart Gibbs went above and beyond to make sure I was completely happy with my purchasing experience. I would gladly recommend Stuart to anyone looking to purchase a new car from S&K.

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ynass

Nov 1, 2011

I started on the internet and found exactly what I was looking for. I put in a request and was immediately contacted by Cody. He was very friendly and thought he could help me out. I went by the dealership that evening and was introduced to Mark Mariconi because Cody had to drive a vehicle to Oklahoma. Mark was very friendly and made the whole experience very pleasant. We got a deal that I was good with and called my husband. I met and spoke to Chuck who gave me some financial info that I needed for my husband. We didn't do the sale that night because my husband wanted to discuss it further. After having all of his questions answered we were good to go. I called the next morning (today, 10/25/11) and said I could come in at noon and my husband could come in after he got off work at 3:30. Marc and Simon (love the accent!) had everything ready for me and the process went very smoothly and in good time. I would definitely give your names to friends and family. I appreciate everything you did for me to make the deal!

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Brian Tamblin

Oct 31, 2011

Stu was very easy to work with and very helpful with my purchase. There was no pressure to buy and I found that the buying process was very easy. I have had some bad experiences in the past with other dealerships and sales reps but I found this experience very positive. I have found a car buying home and service center home at S&K Buick GMC.

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cmatrisch

Oct 31, 2011

Tammy makes buying a car easy. She listens to your needs and responds appropriately with the best options. The whole process is streamlined and your needs are met. She is a pleasure to work with.

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jodeehavens

Oct 31, 2011

Victoria Swalley was very friendly, professional and great to deal with. She did an excellent job of explaining the different options available and pricing. She ensured that I got the vehicle that I wanted. Victoria did an excellent job of explaining/demonstrating how the options worked once the truck arrived and also assisted with setting up the information center to my specifications. Dan Stewart assisted me with financing. He was very friendly and professional. He took the time out to explain the financing aspect of purchasing a new truck and answered all the questions that I had. Overall my experience at S&K was excellent. I will highly recommend them to my family and friends.

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Wladage

Oct 30, 2011

We have bot a truck and 2 cars off of Stuart Gibbs......and just recommended our niece to Stuart. We felt that his first price was a fair price and took it each time we have bot.

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DiAnne Schuerman

Oct 29, 2011

Stuart has gone out of his way to take care of all my needs and concerns; even on his days off he responds to my emails. I have returned to the dealership, repeatedly, with a sense that I can work with someone who knows me and will strive for the best outcome for all concerned.DiAnne Schuerman

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happy130

Oct 26, 2011

Hands down, this was the easiest car sales transaction I have ever experienced. I had talked to Stuart about my price range and features I was looking for in a vehicle, and he found the perfect car for me. Stuart did not make me feel pressured or rushed to make a decision, and he explained all the extra features that my car had that were totally new to me. Top notch! Easy as pie!

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larnolts

Oct 26, 2011

We had a wonderful experience at S and K. Stuart worked with us and was very knowledgable and helpful. He was not pushy at all and was very kind.

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lyndafouts

Oct 26, 2011

I recently bought a Terrain from S & K and I love it...I dealt with Stuart Gibbs and he was very personable and knowledgeable about the Terrain...He answered all my questions that I had regarding the details of the Terrain.... He has called numerous times to check to see how I liked my new Terrain..I would definitely recommend this dealership to my family and friends...

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Pennington2

Oct 26, 2011

Thank you for the opportunity to rate Mr. Stuart Gibbs of S&K Buick GMC in Springfield, IL. I am a widow, partially disabled, and he was most helpful and understanding when I selected my GMC Terrain. He felt that it would be a vehicle I could get in and out of comfortably. There was absolutely no pressure on his part for me to buy that vehicle, but when I made the decision to buy the Terrain, he treated me as though I was the only customer he had. He explained every feature on the Terrain and made sure that I understood everything. His professionalism and complete knowledge of the Terrain were very evident. When I take my Terrain in for service S&K, he always makes it a point to greet me and visit for a few minutes. After I purchased the Terrain, he was quick to answer any questions that I had. Mr. Gibbs is the type of car salesman everyone wishes they could deal with when buying a vehicle. Regarding the Terrain, I am glad that I purchased it and I have had inquiries regarding the Terrain and how I liked it. The only answer I have for them is "Great"; and I would certainly buy another Terrain. The only condition I would put on my next purchase would be that I purchase it from Mr. Gibbs.

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Roondog122

Oct 26, 2011

The service we receive from S&K, whether it is customer service or the quality of work has always been great.Our salesman Stuart Gibbs has always been very friendly and personable to us whenever we have a question or think we may have a problem he always has an answer or he finds the answer for us. We also thought the price of the car was in line with the product that we received.

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bjaalb5

Oct 25, 2011

Very willing to find the vehicle I was looking for. Stuart was also willing to work on reaching the price my husband wanted to pay.

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Chris Inman

Oct 25, 2011

We had been looking for a car for quite a few months. Some dealerships didn't seem that interested to work with us - maybe because we didn't live in the same city and had to travel. When my husband called S & K Buick, he talked with Marc Mariconi. Marc was friendly and knowledgeable about whatever questions we had. We set up our appointment and went to the dealership feeling good. Marc went with us to test drive the vehicle we were looking at and answered every question we had about it - he gave us a good overview of all the functions the car had. When we left we felt great and were positive that we made a good choice in dealerships. Their staff was friendly and very accommodating. Thank you.

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familygirl

Oct 25, 2011

MY FAMILY AND I HAVE PURCHASED 5 VEHICLES FROM S&K. THEY CONTINUE TO BE FRIENDLY, PROFESSIONAL AND FUN TO DEAL WITH! THE SERVICE DEPARTMENT IS OUTSTANDING AND THE WONDERFUL STAFF(ESPECIALLY TAMMY AND DAN) WORK HARD TO KEEP US COMING BACK. THANKS S&K. DEB C

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hoyers

Oct 25, 2011

the crew is always very friendly and explains everything very well. They do a good job on the vehicle and make it pleasant experience each time

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Matt Tallman

Oct 25, 2011

My experiance at S-K GMC was very good. The service after the sale has been equally good. Also my salesman was very informative on the options on all of the vehicles I've purchaced.

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RDMKMM

Oct 25, 2011

We had decided to buy a new truck and we had chosen a GMC because of the quality and and pride in workmanship the GMC corporation is known for. In addition we had decided to buy from S&K because of your reputation for honesty and integrity within the Springfield, Il area. We were pleasantly surprised when we met our salesperson, Mr. Stuart Gibbs. Mr.Gibbs displayed a high degree a professionalism seldom seen anymore.Mr. Gibbs was courteous, respectful and in general very honest and open with us during our experience.Mr. Gibbs made us feel completely at ease and took whatever time we needed to answer all our questions and never once tried to pressure us into buying a new vehicle. We felt like he really cared rather than just a salesman trying to get his commision.Mr.Gibbs was extremely knowledgable when explaining the trucks features and took extra time making sure we had a basic working knowledge of each system. Mr. Gibbs has also called us several times to follow up with us to make sure we were happy with our purchase. It was an extreme pleasure purchasing our vehicle from S&K and working with a salesman the caliber of Mr. Gibbs.

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Darlene Lee

Oct 24, 2011

S & K has been great, both with service as well as the purhase of a new vehicle. I have recommended the dealership to my friends and will continue to do so.

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mlkochmann

Oct 24, 2011

Bob and I appreciated Marc with purchasing our new Regal. He was very helpful and did not bug us while making a decision within the past year and Marc put up with all my questions. I have given his name to friends who will be looking for a Buick in the future. We like the new Regal and have a 1996 Regal Grand Sport also.

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rettarue

Oct 24, 2011

Marc has the perfect carissma for the position he is in. He is always very glad to see you and willing to go the extra mile. Marc is knowledgable about his vehicles and we have always been pleased with his recommendations We have purchased 3 vehicles from Marc and plan to use him in the future.Gary and Loretta Middleton

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gunnyanderson

Oct 21, 2011

Lets just say if you plan on buying anything from this dealer you better ask for a CarFax because I took them as an honest dealership like their ad says and I got taken for thousands. This review is not my opinion, it is straight up facts! This dealership is all about the deal! Not customer satisfaction! I bought a vehicle from this dealership that had been wrecked with airbags deployed, but because I did not ask for the Carfax, they think its ok to take me for thousands of dollars. I would not recommend this dealer to my worst enemy!

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doncmb

Sep 27, 2011

I went to look at buying a car and they ran my credit report without my approval. I was already pre-approved through my bank and they knew I was going to finance through my bank. Do not go to this dealership. You can not trust them.

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clb

Jun 20, 2011

We purchased a Hummer H3 from S&K, and the experience was great. We have went to other dealerships in the area and never were we treated as good as when we came to S&K. We tell everyone about you guys and how nice the entire staff was to work with. Thank you so much for the chance to work with a great group of people.Christine and Shane Brimer, Sherman

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2026 Buick Encore GX