Used Cars for Sale at Skyline Ford South in Salem, OR

PilotMark

Nov 11, 2016

Took my older minivan in to see Jason. What a rock star! He quickly diagnosed the issue and we were helped by Bob Olin in parts. He quickly located the part and I was on my way in minutes. Jason and Bob were super friendly and professional and displayed outstanding customer service! Couldn't be happier!

KH

Nov 8, 2016

New to the area and first time for service at Skyline. Easy to get appointment and Anthony was on it; checked in and my truck taken care of in about 1 hour, Thanks Anthony. I'll be back

PJG

Nov 7, 2016

I brought my car in for "the works" service about 9 am and Jason, my service advisor, had the car done and out within an hour. I didn't have an appointment and there were already three other cars waiting for oil changes.

Ira Jackson

Nov 6, 2016

What a great experience came in today to look for a better vehicle and met phil. Phil was very helpful in getting me the best deal possible. Great person also don't remember his name but the sales manager that day was great also I will recommend my friends to check out Keizer skyline Ford for a good DEAL.. .

dac1103

Nov 5, 2016

Francisco was a great guy - he helped with everything we needed and went out of his way in doing so. It was an evening worth it all! Tom in fiance was another great guy to deal with and he was quite a funny character at times. Cant thank them enough for the great service in getting my new car!!

aflager

Nov 2, 2016

They worked with my budget to find the right care for me and never felt pressured. Norm and Walt followed up with calls to check in after the sell to make sure everything was going well.

Dream Truck!

Nov 2, 2016

I love Vee, she was a pain in my side but such a great person! And sales person. I was very happy when she came out to greet me and my son. I just felt a great relief having a woman sales person, being a woman myself. She did a spectacular job selling me my DREAM TRUCK!

PMW

Nov 2, 2016

Jason Flanagan helped me for at least 1/2 an hour trying to figure out how to pair my phone to my car...finally got it!!! He was so helpful!!!

Clark

Oct 26, 2016

Dealing with Jeremy was easy and professional. WE felt that he really wanted us to get the best price, all the incentives that were available and was willing to keep showing us vehicles until we found the one we liked. We came away feeling good about the transaction.

WFDistad

Oct 19, 2016

Katrina was very positive and very helpful.Good service and good communication.I appreciate her kindness and helpfulness.I also appreciate the loaner car and the quality of the serviceat Skyline Ford.Bill Distad

loveournewedge16

Oct 17, 2016

We had a great experience buying our new Ford Edge. The service with excellent. They met our needs with what we were looking for. We'd buy from Skyline again anytime!

sarahdtaylorVR

Oct 15, 2016

I've been coming to skyline Ford for a few years now. We buy our business and personal vehicles from the dealership. I'm 100% satisfied with each visit. Our preferred salesman is Jeff White, ask for him he will make your experience great!

Rich46

Oct 13, 2016

Had my new Ford Escape serviced the other day. Service was great from the drop off to the pickup. And Katrina arranged for my cell phone sync up as well. Glad I bought here.

Julie Eschilling

Oct 12, 2016

Want to get a great deal on a new or used vehicle and enjoy the experience you have doing it? Then give Malisa Berthelsen a call at Skyline Ford! Her steadfast devotion to the customer, knowledge base, friendly professional demeanor, and honest down to earth approach will surely make your buying experience as awesome as our was! Thanks Malisa!

Souther74

Oct 11, 2016

Jennifer Bernard provided excelkent customer service! She should be commended and financially rewarded! You are fortunate to have her on your staff!. Everyone at Skyline Ford has been very helpful. We appreciate them.

HappyCar

Oct 9, 2016

We purchased a 'new to us' VW Jetta from the Keizer location of Skyline Ford. From start to finish, this was the best car-buying experience we've ever had. Pamela in Business Development made sure the vehicle we wanted was at the easiest location for us to get to, and Norm, the salesman was polite, considerate, and NOT pushy.Walt, the sales manager, finished up our paperwork with great care, and walked us through the entire transaction.We highly recommend Skyline Ford as a GREAT place to buy a car!

abc123*

Oct 6, 2016

Just purchased a new Ford pick-up. Everything we well and the sales person, Vernithea "Vee", was great to work with. She put forth extra effort getting the Sirius radio linked up and I really appreciated that.

mpro2

Oct 4, 2016

I have been interested in Ford Focus and wanted to know more about the model. Thanks to Sam Stacey, he helped me understand more about Ford Focus, and helped me find the right one. He also went above and beyond to help me find the right deal too. I am very happy to purchase a 2016 Ford Focus Hatchback SE from Skyline Ford! It is a great car, thank you so much Sam and other employees from Ford!

25thAnnaversaryGal

Sep 30, 2016

Larry Rutter helped my husband and I find our dream RV at a great price. Kuddos to Larry, we really appreciated his help from start to finish!

Cal and Linda on the road

Sep 30, 2016

Got a used truck from them witch had a few issues. They stuck with us and got things taken care of. A very big thank you to Jennifer,Phil and Sage . They worked hard for us and took care of business.

Rabbit

Sep 30, 2016

Skyline Ford is excellent! I recently went to have a scheduled oil change and 3 days later to buy new tires for my 2012 Ford Fusion. Both times I received outstanding service. Anthony Brown went out of his way to correct my billing for the oil change which ended up being covered by my extended warranty, and making sure I got a reduced price on my 4 new tires. He kept me informed about what was being done on my car as I was in the waiting area and told me how much longer the work was expected to take. His pleasant and knowledgeable attitude is appreciated and reflects the excellence of the employees at Skyline Ford. Also, the receptionist informed me about their rewards program and I was able to start using it immediately, to lower my tire costs even more and earn a $15.00 credit for future service needs. This business represents what is best about Salem...a place that cares about people and does honest work at affordable prices. By the way, they make the BEST cup of coffee...all different flavors, and even a yummy hot chocolate! I'll never go anywhere else and I've lived in Salem all my life.

chris1976

Sep 28, 2016

Vince along with the rest of the service team did an excellent job getting me in and out quickly and they were very friendly. Will definitely be back

DKONMC

Sep 22, 2016

Our satisfaction was created by the outstanding assistance of Korey Miller (Sales) and Tom Duffy (Finance). We did not expect to complete a purchase ! We reviewed the inventory of New and Used cars on our return from spending the day in Eugene. Since we were running late in the day, we contacted the Sales department and let them know we were on the way and what vehicles we were interested in -- Ford Explorer and Edge. Korey was our salesperson. He did all the things needed to make this day successful for us. Korey also introduced us to Tom Duffy. Tom explained the financial "jungle" to us and answered our questions as we completed the many forms and paperwork that goes with the purchase. Our appreciation to both--they represented Skyline very well.

Salembox

Sep 22, 2016

They found the car I wanted, got it at a fair price and made the whole process fast and easy. The quote they gave me didn't change, very honest and straight forward. A pleasure to work with Jon Myhre who made it all come together and then with Juan in finance and the manager, Mark. Would certainly recommend this team at Skyline.

HappyOwner

Sep 21, 2016

Norm Messenger was our salesperson. We had done some research and had pretty well figured out what we wanted. From the minute we met Norm, it was a no pressure informative and helpful experience. After listening to our needs, Norm showed us to the vehicles he thought would fulfill what we wanted. This is our 3rd vehicle purchase (2 new and 1 used) from Skyline Ford and by far this has been the best experience yet.

PartsBuyer

Sep 21, 2016

Had the battery I needed in stock. I was in and out in ten minutes. Parts Specialist Bob Olin was very helpful and informative. I will continue to purchase my ford parts from Skyline Ford.

Kelly

Sep 20, 2016

I was new to the area, had a maintenance agreement and had great experiences with previous Ford dealerships in WA and GA. I travel a lot and was taking my car there frequently. The employees were friendly. First I noticed the yellow dot on the windshield wipers which I found out was an indicator they needed to be changed. This was the case after a couple of visits. Also, gas consumption went down 5-6 mpg. I mentioned these items (before sending in a complaint) and was told I should see an immediate difference in mpg as it was a result of winter gas vs summer gas. My research indicates this can have an affect of .5-3 mpg depending on the state you are in. Ok, except I saw an immediate 2 mpg in the first 200 miles after leaving and before I refilled. Finally, they marked my tired as good on the checklist. They are in serious need of replacement again. I say again because I chose not to have them replace my tires when I first moved into town. I guess they were upset with me choosing a different brand of tire, they did not carry, that met my driving conditions and style.

M & B

Sep 20, 2016

We went to buy a new Edge from Skyline Ford on Commercial St in Salem. We had test driven an Edge previously with Wally Waldron but it wasn't the model we wanted so we waited until they happen to have one we did want. Wally was GREAT to work with on the test drive. When we went back to buy, Wally was out of town so Sam Stacey helped us. Sam was WONDERFUL to work with as well! We ended up buying a 2016 Edge SEL AWD and couldn't be happier with our vehicle and the experience of working with Sam and Skyline Ford.

HappyGuy

Sep 19, 2016

My first impression and experience with Skyline Ford on Commercial St in Salem was Vince Gregson.Vince greeted me with a smile and was very whiling to listen to my questions. Once I was finished with my questions, Vince with out hesitation said he knew which employee had the most experience with the main question I had. With in seconds he said follow me. He introduced me to James House.Vince explained to James the main question I had and James listened and provided his answer. James even went right to a computer and printed out several documenting his option.I was very impressed by both Vince and James and decide to have my vehicle repaired at Skyline Ford.My vehicle was not drive able (blown engine) and was in Eugene, so I had it towed to Skyline Ford.From the day it arrived Vince very helpful and kept me updated as needed.The final invoice was $100.00 below what I was quoted which was a pleasant surprise and the work was completed on time.I have driven the vehicle over 1500 miles since I picked it and it runs like new. Great Job Guys!!!!Thank You Cary Drinkwater a very happy customer!

J&K

Sep 17, 2016

Kelley Jones made it really easy to take delivery on the car we needed and wanted. Thank you for your attention to detail and customer service!

Explorer123ed

Sep 15, 2016

I have purchased three cars for Kelly Jonesand have found him to be very honest and trustworthy. He has been helpful in each of the deals and never did I feel pressure in arriving at a decision.

MikeH

Sep 15, 2016

I worked with Dan Waldron this week on a new F150 purchase, and it was the best experience I've had for new vehicle purchase ever. Everything was very clear regarding trade in value, and new truck cost which I really appreciated as I was considering DIY sale. Wally worked with me to find out my cost concerns as well as what I wanted in options, and was educational rather than high pressure. He tracked down an XLT with some Lariat options important to me which made the whole deal work.

Carlos V.

Sep 13, 2016

I had an excellent experience at Skyline Ford - went in for a Fiesta with a very modest budget and Jeremy G. worked with me to secure a great price, and ensure that I was completely satisfied with my new vehicle.

Jon E

Sep 13, 2016

Kelly Jones was very easy to work with on buying our new truck. He took the time to answer all of our questions and make sure we were getting a truck that was best for us. He made us feel very comfortable and there was no pressure. Tom in the business office was great he answered our questions and we were in and out and had the paperwork done in no time. We would definitely recommend Kelly Jones and Skyline Ford.

Christopher Johnson

Sep 11, 2016

I originally came in looking for a specific car, the Ford focus ST, at first it was a little bit out of my price range. Vee worked hard to find the best solution for me. A couple weeks past and I came back in. Wally got super excited when there was a new offer from Ford that put the car in my price range. The whole staff was super friendly and awesome. Car buying can be stressful, but the people at skyline Ford really helped ease my anxieties. I drove away in my brand new Ford Focus ST. Thanks again for all of your help!

LikeABoss

Sep 9, 2016

Recently I pulled in to Skyline's Keizer service center to have the oil changed in my 2013 Mustang Boss 302. I had driven all the way from Portland as they have always treated me well in Keizer. Unfortunately for me, there was a huge line of cars already in line. I had an appointment back in Portland in two hours. Jennifer came to the rescue. She was able to work me in so I was able to be finished in time for my Portland meeting. Thats one of the reasons I always make the trek to Skyline to have my Boss attended to. Thank you so much!!!Steve B.

Don Draper

Sep 7, 2016

When another service advisor wanted to keep my truck all day, I left an later returned on another day, I spoke to Jason Flanagan who not only fixed my issue but did it in less then 10 min. Now that's service. I will be back an only deal with him. Thanks again.

b11161960

Sep 7, 2016

Brandon, once again you pointed me in the right direction. John and Wally were great getting me into my new car. John even made sure that my phone was synced to my new car. Thanks guys!

Heather Allen

Sep 7, 2016

My husband and I moved up here from reno NV. We didn't need vehicles in reno. But when we moved Salem. We realized we need a vehicle in this towns bus system is not up to par in this town and you can't just walk everywhere. We ended up getting an old Subaru legacy that has needed repairs. My mother told me to contact Jason in the service department at ford dealership. That she trusted him and they do awesome work. Honest and reliable. So I did. We have since bought tires for the car and have had it worked on a few times. Jason is awesome. Always helpful even if I call tons of times to ask questions. Lol. Everyone in my family knows of Jason at ford. We always tell our friends and family oh you have a problem with your vehicle. Take it to Jason. Lol. Recently he saved us. As I said we were from reno NV. Well most people in reno bikes, walks, bus, or has a scotter. Well we had a scooter tao tao. I called everyone in the book I could look up for scooters. I almost gave up when I said I will call Jason. He was able to give me the number of a place who knew a mechanic who knew a mechanic who works on scooters. Thank you so much! You have been one of the best mechanics and service departments we have ever worked with. Keep up the good work and of course see ya next time we need auto mantaince.

Gwnsales

Sep 5, 2016

I had a great experience with great people from salesman, managers, service advisors and finance manager. Very knowledgeable and helpful. Very friendly without being pushy.

Susan

Sep 5, 2016

Sam really took the time to let us test drive vehicles and answered all our questions. He was kind and courteous and made us feel very comfortable through the whole car buying experience. We drove away in a 2016 Ford 250. Tom in finance was excellent and I received the deal I needed in order to purchase a vehicle. Shannon also assisted in expediting our car buying experience. This is the first time I have purchased a truck for myself and they made the process smooth and seamless with no high pressure which was very much appreciated. Thank you Skyline Ford and your wonderful employees who made this a pleasant experience.

Lisa

Sep 4, 2016

I truly had an amazing First time experience with skyline ford. I walked on the lot for a test drive and went home with a brand new 2017 ford Escape. Jeremy pretty much held my hand thru the entire process. I never experienced the "Dreaded Pushy Salesman", instead I found a team of friendly,knowledgeable, and experienced people. They answered all my questions,plus some I hadn't even thought to ask. I would recommend Jeremy and the Skyline Ford team to anyone looking for a great car buying experience. Thank you all at Skyline Ford!!!

bukwas

Sep 3, 2016

My Parents received a letter stating their Fiesta had a transmission recall, a couple days later a salesman called and said bring it in for repair or trade in and get equity from it on a new car we had also received a letter from Ford with the equity we had in the car, after all was said and done no equity given, salesman had a poor attitude about it said there was no equity in the car. Not the kind of treatment a 5 time customer should receive. I feel as if senior parents were taken advantage of and missled by Ford and the shifty sales tactitics employed at Skyline

jonboy

Sep 3, 2016

As always, a pleasure to work with Jeff and Skyline. My experience was super easy, super fast and no nonsense. Couldn't ask for more friendly or professional service. Thanks Jeff.

Rudys

Sep 2, 2016

I had a phenomenal experience with Skyline Ford. They let me take a used Raptor for a test drive and I fell in love. Kelly Jones was awesome to work with. He really made my truck buying experience as simple and seamless as possible. I will definitely use Skyline Ford again and will recommend them to my family and friends.

Somnombulance

Sep 1, 2016

Overall a great experience in purchasing. Efficient, to the point, without feeling rushed or pressured. Everyone seemed as genuinely friendly and as helpful as they could be.

Ford Fan 2004 2014

Aug 31, 2016

Jeremy was amazing to work with when we purchased our Ford F150. He offered communication via text and call. He came in during his days off and he even picked me up at work to come sign for the purchase. When I arrived Tom helped me close the deal and I was in and out in 5 minutes. My new to me truck is perfectly detailed and was camera ready for those new car purchase Facebook photos. Thanks guys for all you do to make this process enjoyable for me.

Just Jane

Aug 30, 2016

We left a dealership in Portland not happy, with them trying to sell us something we were not even looking at. Got home and started looking on line, found what we could afford, called and talked to Korey about it, came in the next morning to look at it, but on the way though the lot found the car we really wanted! The paper work was smooth and we are happy owners of a beautiful Expedition.Thanks to all!!

Nichole Bruntz

Aug 30, 2016

Thank you to Phil Mccolly and Keizer Skyline Ford for getting me the exact truck I wanted, and quickly. They helped me through each detail to ensure my satisfaction. My 2016 F150 is perfect!

MGM

Aug 29, 2016

thanks for the seamless buying process/Tom and Sam very professional/MGM

JohnE

Aug 29, 2016

I wanted a quick and painless experience of buying a new car and Skyline and Jon Myhre delivered. The price was right and everything went smoothly, I was in and out in an afternoon with a brand new Fusion.

Mark & Sand

Aug 28, 2016

We have purchased various new and used vehicles over the last 15 years from Skyline. We have always been satisfied, especially with Francisco Arias as our salesman for the last ten years! That makes Francisco "Salesman of the decade!"

Richard Ridderbusch

Aug 27, 2016

spent from 9:30 am to almost three pm. with Wally, he kept on looking until we found the right truck at the right deal. I could not be happier.

cbradwebb1

Aug 24, 2016

Great deal on the new truck.. awesome deal on my trade... great experience. THANKS for making it an easy transaction in finance as well. Would definitely recommend.

J TURNER

Aug 24, 2016

Jon was very good to work with, listened to us and focused on what we asked for. We had bought a Mustang 3 years ago with him and he remembered what color to look for, he located all rebates for us we would definitely recommend him to others.

Jim Jungling

Aug 24, 2016

Just bought my 3rd vehicle from Don and it was quick and painless as ever. Less than a 24 hour turn around period. Don always is honest and upfront during our transactions. Will be back in about a year for a new car.

terryshanley

Aug 24, 2016

I stopped in to check out a truck that was listed on their website and was greeted by Jeff White who showed me the truck, took me on a test drive, discussed the vehicle and went through the purchase. I think it might have been one of the best buying experience I have had purchasing a vehicle from a dealer. Jeff was pleasant, professional, and informative. There was no pressure and did not force the sale. I don't think if I walked away it would have made a difference to Jeff as I did have the feeling that they cared about their customers.

FoMoCo85

Aug 23, 2016

This was my first time buying new. Don was extremely friendly, knowledgeable and easy to work with. That alone made the experience that much better. The whole experience, start to finish, was better than any used vehicles I've bought in the past from other dealers. Tom in finance was great! He was willing to show me different payment options with different add ons, as I kept going back and forth in my head. He even got me a better rate than I had already been pre-approved with my credit union!

Songman

Aug 23, 2016

Skyline Ford was very helpful in getting us our new car. Jeff White went way out of his way to help pick us up at our home and find the perfect car for us. We will recommend Jeff White to all our friends and family. Give Jeff a raise!

Kent

Aug 22, 2016

We just purchased a Ford F-150 from Skyline Ford. I had done all my research prior to going into the dealership and I knew exactly what I wanted. Jeremy Gattenby was our salesman and we were thrilled with how professional, yet personable he was to deal with. The truck we bought did not have all the accessories I originally wanted; however Jeremy worked with the parts department to order the parts I needed and schedule an appointment for the spray-in bed liner I was looking for. He told me he was taking the next couple of days off, but would follow-up with me when he returned to work. As promised, Jeremy called me and told me when I could pick-up the parts we had ordered earlier. Jeremy also took some extra time to go over some of the features I still had questions about.I would recommend Skyline Ford and Jeremy to anyone looking for a Ford product. Best experience I have had. Thank you!

PeterJ

Aug 22, 2016

Best service staff on the planet! Bought my Ford Taurus at Skyline. These people know what customer service means. I would recommend Skyline above all dealers in the area. I'll be back for my next car.

gahyden

Aug 21, 2016

Professional and thorough throughout the process of exploring leasing versus buying options of a new car. We decided to buy and are very happy with our decision and pleased with the service of both Dave and Sage. We have used the service area for our other vehicle and also pleased with the service of that team.

SUCKERED

Aug 20, 2016

Not a great dealership, feel like I got the skunk end. Bought used F150 added the paint pretection coating. 300 miles into truck, needed an oil change, had to take time off work. At that time was informed I needed an tire alignment, then on the the reciept it states I need new tires immediatly. What the heck, I have less then 1000 miles on my NEW truck. When I bought the truck, I stressed to Jon that this truck soul job was to pull my horse trailer. Stressed several times the concerned of the safety of the trucks' job.I feel like I was duped. If I had realized that I was going to have to buy new tires before I spent the summer pulling my horse, I would not have spent my hard earned money on the paint covering. Has me wondering if I really got the paint covering, wonder how many times this product has been added to sale when possiblily already applied by previous owners

Smith, 64+1

Aug 19, 2016

No haggling. Mark, the Sales Manager of the Commercial Street store was great. Got me what I wanted the way I wanted. Jeremy Gattenby is very knowledgeable of the product he represents. It was obvious he had taken the time to learn and understand the details of the new Fords.

New Ford Truck Buyer

Aug 18, 2016

We recently moved to Salem and were ready for a new vehicle. Korey met us on the lot and clearly explained the different trucks we were looking at. He was knowledgeable, helpful, kind and went above and beyond to explain the trucks and the process. Tom in finance did a great job and Shanon also was an integral part. Thanks to all for making the process go smoothly as we purchased our new truck! We will definitely refer others. Thanks Skyline Ford and our sales team for a great experience.

jbosbo

Aug 15, 2016

We have taken the f 150 to Skyline since we purchased it in 2010. Service has always been good and the service people very good.

multiple man

Aug 14, 2016

The guy's at Skyline Ford Keizer were great,I actually bought two vehicles from them. I just purchased a Truck I love with the help of Phil McColly and Sage Bass, who really did what the could to help me make my decision. I totally would and will recommend Skyline Ford Keizer. Oh that and Phil the sales associate washed my truck for me while they're lot attended was busy!

Happy Couple

Aug 13, 2016

My husband and I visited Skyline to window shop a new truck. With some help from Jeremy, Marc, and John we actually purchased a new F250 that day for my husband. While I waited on them to complete the paperwork, the same gentlemen helped me purchase the F150 we had been leasing. Within a couple of hours we drove away happy truck owners. Excellent, fast, and friendly service every time we visit Skyline. This F250 is the 4th vehicle we have purchased from them over the years.

MandL

Aug 13, 2016

The entire trade-in and new car lease experience was easy and professional. The employees are courteous, and they answered all of our questions in a timely and thorough manner. Very pleasant experience!

HappyMan

Aug 11, 2016

Service was accomplished promptly and ahead of time estimate. Notes regarding inspection findings helpful and highlighted potential future problem with the air conditioning system. (Possible leak.)

lexie11

Aug 10, 2016

Jon was very helpful with helping me purchase my new Ford Focus! The process was made very easy and I am really happy with my car.

Runyonm

Aug 5, 2016

I have bought four vehicles from Kelly Jones and each and every time he has made the process extremely efficient. He is fair, honest and a professional which is why I continue to work with Kelly and Skyline Ford.

NateMoore

Aug 4, 2016

Went to sign papers and Fransisco had everything ready to go for me. Tom was great to work with in finance. From the time I showed up to the time I pulled off the lot with the new car was about 20 minutes. Thank you Fransisco for helping me with this purchase. Great team. Nathan Moore

Nate

Aug 3, 2016

I am a new owner of a 2016 Fusion Energi Titanium. Thanks to Tom, Mark, Josh and Vernithea for making the experience pleasant and efficient, ensuring the best deal possible for my budget and finding the right car for my daily driving needs.

spacemarine83

Aug 3, 2016

My wife and I traded in our 2014 GT Mustang and 2003 Mazda Miata at Skyline Ford last week. This was our second purchase from the dealership. (Our first was buying the 2014 GT.) Jeff White was an outstanding sales representative for Ford and Skyline.The buying process was quick and painless given that we were turning in two cars at once. The sales process was completely relaxed and stress free. Our cars were taken in sight unseen and without issues or hassle. Jeff accompanied us to our home to retrieve the cars so that we could speed the process and ensure that we left with our new Grabber Blue Mustang GT in Premium trim on a Friday night and the dealership was quick to ensure that any issues we might have had were resolved quickly. Jeff's expert advice and guidance on getting the best deal on our cars and the most competitive interest rate through Ford Motor Credit was outstanding and we saved a substantial amount of money on our purchase when it was all said and done. Our finance documents were completely quickly and we also got an outstanding deal on the ClearBra, Northwest Protection Package, and extended warranty which not only saved us thousands upfront, but gave us peace of mind in the future should anything be an issue.As a return customer for the second time, I highly recommend Skyline Ford for any and all future purchases and as a long time Mustang fan and owner I found that the service and sales support was second to none. Jeff White and Skyline Ford has made us customers for life and we will return to purchase more outstanding Ford cars and possibly trucks for not only ourselves but our two children when they start driving in a few years as well.Buy from Skyline and rest assured that not only will the process go smoothly and without hassle, but that not only are your buy a car or truck, but also establishing a relationship that will enduring for years as they treat you as family and do not steer you wrong.Respectfully,John Callahan

Cathy and Harold Cox

Jul 30, 2016

Thank you for a perfect car buying experience. We called and told them what we wanted. They found the car we wanted, helped organize all the extras, gave us a great price on our trade-in, got everything ready for pickup, gave us a tutorial on the basics, arranged a follow-up visit, explained the benefits of the service packages and voila! we were off in our beautiful 2017 Ford Explorer. Many thanks to Octavio, Mark, Tom and Jeremy. You are a great team and it has been a pleasure.

birddog1

Jul 29, 2016

thay where very helpful for me and my wife in our truck purchase.they went out of there way for us to get the purchase done before closing time.we got back to there office late. we got it done thank to all there hard work and help in explaining the purchase processthank you again from Robert and Marlou

Farm girl

Jul 24, 2016

We needed to replace our beloved old farm pickup. Francisco was a great ambassador for the ford brand and line of pickups. He is very low-key and respectful, which made this experience a pleasant one. Tom in finance is the same--low key and respectful. I felt none of that "end of the deal" pressure you sometimes get. Car buying is usually exhausting. We did not go home exhausted, but we went home with a great used truck!

new car lover

Jul 24, 2016

Thanks to our Salesman, Phil McColly & Walt Sommerson for all their help & patience in finding a vehicle we liked & will fit our needs for towing. Phil took an enormous amount of time working with us! We appreciate all the time helping us make the trade & orientating us to our new vehicle. Will definitely return if we have further vehicle needs!

Walter Schuh

Jul 22, 2016

David Mengel took an extraordinary amount of time with us to look at vehicle features and to answer all of our questions. To make a final decision, we had to visit another Ford dealer in the area in order to see if back row bucket seats would work better for us. In the end, we did prefer them and felt comfortable returning to David to place our order. His easy and personal demeanor made the interraction feel more like a conversation than a sales transaction.We placed our final order with Sage Bass. He too took time with us and was very helpful in all aspects of the transaction. He offered optional products and gave the pros and cons of each - he didn't try to sell us things that we wouldn't need. We did take him up on a few of those offers. Sage was very friendly and helpful, and I wouldn't hesitate to call him for help or assistance in the future.

Scott Friedman

Jul 18, 2016

Both made buying a truck very easy for my business. Docs were ready when I got there and I was in and out in under 15 minutes. I've purchased approx 20 vehicles from Francisco and he does a great job start to finish.

bogas charlie

Jul 17, 2016

Got what we wanted, no stress.Kory Miller and Wally Waldron made my purchase stress free very easy to work with, very happy with my new Mustang.

Eric Fuller

Jul 17, 2016

Norm Messenger approached to see if he could help. I explained my needs and asked what he had for me to look at. He should what he had, and then we went to a Focus what had some nice perks from Ford. I went to competitors, what would not give me the time of day, so I went back to Skyline and made the arrangement to purchase the Focus. Piece of cake.

Jim Semph

Jul 16, 2016

Daniel Waldron made my buying experience one of the easiest I've ever had. Skyline has a nice inventory, "Wally" and "Tom" got me out on the street headed home in my new Platinum F150 in about 2 hours...I can't remember ever getting it all done any faster ever, and I love the truck.

MrBadger

Jul 15, 2016

Dave Mengel was able to walk us through the technical nauences of the Energi hybrid plug in. He helped us achieve what we wanted. Sage Bass arranged things with our credit union with s minimum of fuss. I've always been hesitant to work through dealers but this experience significantly modified my xxxxxxxxx.Oh, and let's not forget Vee, my first point of Internet contact, who scheduled the visit and arranged for the car we were interested in to be set up at the most convenient location. Thanks!

Cvb1221

Jul 12, 2016

It was quick and fast in an out. Shannon was great to work with and Franny was great to work with and tom was very easy to work with no wasting time.

now a ford man

Jul 11, 2016

I had the pleasure of dealing with Phil. I had come in to Keizer store a couple of months earlier and couldn't make a deal he spent at least 2 and a half hours with me on that day. I told him to follow up with me on July 9th which he did. It was perfect as I had a way to buy a truck. he spent another 2 hours while I made up my mind and then Sage and Walt worked with me and got me in to the truck I wanted. I have bought 10 new vehicles since moving to Oregon this experience was the best by far.I bought a 2005 mustang GT from that store but this is still by far the best experience.I will highly recommend your dealership thanks again Jim Andrews

Fordfanatic

Jul 10, 2016

We went into Skyline looking for a particular truck. Don Frederickson was instrumental in helping us find the right vehicle for our family. He made sure that we were treated well and got a good price for our new truck.

Ernie Filley

Jul 9, 2016

I am extremely pleased with Dave. He is great to deal with. He is friendly and easy going, not because he has to be, it is just his nature. We worked out a great deal that I was totally satisfied with. I looked at other dealerships but I wanted to work with Dave. Next time I or someone I know needs a car we will seek out Dave Fountain for the purchase. I might add I only know Dave through dealing with him on car purchases. This is a genuine review of your car salesman. MANY THANKS DAVE!!!!!

FordguyGreg

Jul 8, 2016

My wife and I began shopping for a new Ford f150 a couple weeks before we made our purchase at Skyline Ford in Salem. We got a good price quote in Portland but wanted to buy local if we could.I stopped by the lot on Mission St. to look at a truck and met Larry Rutter the salesman. That is where our great experience began! I told Larry the specs on the truck that we were interested in and he said he would check his inventory. He called me that evening with some options to come and look at. Larry met us at the lot on commercial the next afternoon and showed us an f150. We took it for a test drive and decided to purchase it if they could beat the price we were quoted in Portland. I told Larry that "I didn't want to haggle on price, just give us the best price they could" They were 300.00 less than Portland! We appreciated the "no pressure" demeanor of Larry as well as the effort he made to listen and find the truck we wanted! We will send our friends to Larry if they are looking for a good deal on a vehicle and a great experience!

Alexander Bancroft

Jul 7, 2016

When we made our purchase we set an appointment to meet with Jeremy, with some parameters on what e needed. We ran a little behind because of what life has to offer and the staff were still welcoming even though we were behind. When we started the process of finding our car we were directed to what would end up being the car we needed and wanted. Jeremy was awesome letting us take multiple test drives and answering what we felt like were a thousand questions without the bat of an eye. The dealership was clean and all related employees were very helpful and nice. I like the potential of dealing with this dealership do to its presentation and revamped maintenance area. Great dealership and love the car!

Trish B

Jul 5, 2016

There was never any pressure for me to purchase a car, either new or used. Dave Mengel of the Keizer Skyline Ford dealership was my sales rep. I began my hunt for a replacement car by looking at a new 2016 Ford Fusion Hybrid that was selling for an amazing price. Unfortunately, a new car just wasn't meant to be. Dave was totally understanding, so the adventure turned toward used cars. Dave was very patient during the entire process, and helped me find the car that I could afford and had hoped for. Dave answered questions and pointed out details that I wasn't aware of; he also took the time to show me how to work the many different electronic features.Sage joined in on the conversation as final decisions were being made, and treated me well on the price of the vehicle. Sage was as personable as Dave, and he made the paperwork extremely easy. I purchased a 2013 Ford Fusion SE Hybrid vehicle, and love it very much. So, whether you are looking for a new or used Ford, I urge everyone to check out the friendly people, service, and good deals at Skyline (Keizer) Ford.

Matt W

Jul 4, 2016

I'm very happy to have gone with Skyline Ford to purchase my first new vehicle and want to personally thank Jeff White for sticking it out with me. Being a special-order vehicle it took several months for it to be built and shipped from Europe to Oregon (order was placed before production began). During the wait, Jeff was very responsive to my questions via phone and text messages.Picking up the car went very smoothly, with the entire process only taking around 2 hours (including my test drive and inspection). Jeff seemed excited for me and the car as much as I was. The transaction paperwork was clearly explained to me and at no point did I feel rushed. Total vehicle cost was very competitive and there were no last minute surprises, which I am very grateful for.Jeff, if you read this, thank you again for keeping your word and for prepping my car so quickly in time for the long weekend. I absolutely love it so far. It was great meeting you and I hope you enjoy your upcoming trip to Alaska!

Angiefencl

Jul 1, 2016

Took several appointments to get minor repairs done. Poor communication and incompetent mechanics . They bumped my appointments for more important clients Will never use this dealership again.

Eaglegene

Jun 30, 2016

Francisco was outstanding he provided great customer service and he is the reason I will return to Skyline ford. My daughter in law is looking for explorer and will reach out to Francisco . Will recommend Skyline ford to others because of Francisco. Gene

Richard Flattum

Jun 30, 2016

Our vehicle lost its transmission just out of Salem on our way to the coast for a camping trip. We were towed to Skyline Ford after dropping off our trailer. After calling ahead, Jeremy had a couple of vehicle options ready for us to look at. We went to the dealership with the intention of purchasing a new vehicle that day so we could get back on the road again. Jeremy helped us with the process as quickly as possible and got us a very good deal. I appreciated the fact that I didn't have to "haggle" over price - they showed me the prices and discounts up front and it was clear that Jeremy's recommendation was the right purchase for us.

Ford2016rpm

Jun 29, 2016

Very easy car buying experience. No pressure and all staff were very helpful. The following persons were great and helped to make this purchase stress free (Korey, Shannon, and Tom). I will definitely recommend Skyline Ford to my friends and family.Thank you,Ryan

Matthew J Miller

Jun 29, 2016

I've been to the south Salem Skyline Ford twice now, once for a duplicate key fob and once for recall service on my pickup. Both times they were not happy until I was happy and that is exceptional for a business as busy as they are. I've not had the same experience with other dealerships, particularly with service, with other brands, in Salem. Thank you for making my first Ford experience a great one.

R K W

Jun 29, 2016

Bought 2017 Ford Focus. Francisco was the best sales person! He wasn't pressuring and talked to us in a friendly personable manner. I would send any of my closest friends to him to buy a car/truck. He made me think that Ford is really paying attention to quality.

Lisa G

Jun 28, 2016

Thank you Skyline Ford. It was the easiest car buying experience to date. It was a calm atmosphere, and Korey Miller was very friendly and helpful. I would definitely recommend Skyline Ford to others.

Matador

Jun 25, 2016

I couldn't imagine an easier or more seamless car buying experience. Selecting the vehicle I needed was made easy by Francisco. Shannon and Juan were efficient in handling all the paperwork needed and very easy to work with. My wife and I are very happy with our purchase and like always will be back to Skyline for the next one.

robyn2053atgmail.com

Jun 21, 2016

Just purchased my second car from Skyline. Great prices, and a sales staff that are very friendly, knowledgeable, and super helpful. Jeremy was very patient explaining how the hybrid works.

Amanda Glenn

Jun 20, 2016

I had not bought a new car in almost two decades. I live a on the coast and the whole thing was done by telephone. When my 2016 all electric Ford Focus arrived Francisco called to tell me he was standing right beside it, can't tell you how reassuring that was. He helped me explore my new adventure in transportation and got me off for the 81 mile trip home with all the information I needed to find a charging station along the way and get my "butterfly's" topped up. Think I am going to like this car a lot. Thank you Francisco for all your help.Glenn Specht

argo

Jun 20, 2016

Bob Olin was extremely helpful and quite a nice guy. He was willing to search for the part I needed, and came through like a champ! GO BEAVS!

CLH

Jun 20, 2016

I recently had the opportunity to work with Wally at Skyline Ford on Commercial Street in Salem Oregon. Dan "Wally" Waldron should receive an award- for his knowledge, patience and kindness. I must admit, I was very fearful to stop at a dealership..however, Wally went above and beyond to answer all of our questions. Wally did not pressure us at anytime-, he was prompt, and courteous, going above and beyond to provide excellent customer service.

NC

Jun 20, 2016

If you like no pressure like I do, this is a good choice. I hate being felt like I'm being 'sold' everything on a car. At some point, a car is a car, and I know what I'm looking for and what I want. Needed a truck, just needed to fine tune exactly what I was after and what the cost vs return was on new vs used. Jeremy showed me whatever I wanted to see and when I left the first time without buying, he didn't try and push me into the purchase. When I did go in and buy, the paperwork guy (sorry, don't remember his name), was the best I've had. Normally, it's like a second salesman, and while he did offer the extended warranty, he was no pressure (unlike many I've hassled with in the past-- that room is on the level of a dentist's office in most cases). Overall, a pretty good experience.

dennyhanna

Jun 19, 2016

I just purchased a new F-350 from Skyline Ford. Outstanding Sales folks with no pressure to buy. They gave me an excellent trade in price for my 2004 F-250. I love this place.

Harry Vanderpool

Jun 16, 2016

There is nothing that I hate worse than picking out a new car or truck and then the closer takes 4 hours offering you junk that you don't want. I just want to write the check and get on the road.Liz and I actually had the closer at another dealership try to talk us into Amway years ago!!Tom in finance did offer me a few extras but they made sense and I was on the road in minutes.Cool guy and super professional.Thanks Tom!Harry Vanderpool

Bill B

Jun 15, 2016

I recently bought a used F150 from Skyline Ford. My purchase was primarily online due to the distance from the dealer, nearly three hours away. The complete process was very easy, the salesman, Jeff, was very helpful and very prompt with replies to my calls and messages. Once the paperwork was emailed back and forth it was time for the road trip to Skyline. Once I arrived Jeff was outside waiting and immediately greeted me. I drove the truck, which was ready to go, and finished up the purchase. The buying steps went very smooth, and the finance manager, Juan, was very professional and pleasant to speak to. Overall, this dealership is a class act with people who actually are interested in what they are doing. I fully recommend this business, I will return for another purchase when that time comes. As well, Jeff filled the 36 gallon tank for my trip home, I didn't even ask for that, nice bonus. Jeff White was my salesman and he is a stand up guy, ask for him.

bjanke21

Jun 15, 2016

I had a ton of trouble finding a dealership I wanted to purchase my truck from. I called and visited dealers everywhere from Boise to Seattle and was very disappointed in the lack of knowledge and professionalism. It didn't take me very long after speaking with Jon to decide thats where I am buying my truck. I have dealt with multiple people in the sales process at Skyline and didn't come across anyone I didn't like or feel comfortable with. I would recommend them to anyone!

EarthTech

Jun 15, 2016

Expected high-pressure salesmen, wasteful back and forth negotiations instead found everyone helpful and easy to work with. Thanks sage and Phil good job guys

Kristy Barr

Jun 14, 2016

This place is truly amazing. Their staff is friendly and professional. Plus, the facility is super modern and clean! In addition, they are always willing to answer my questions. I love this dealership!!!

sue and steve

Jun 13, 2016

Korey Miller was very helpful and no high pressure sales. He gave us great information about the vehicles we were looking at and helped us find the right one for our needs. We appreciated him giving us privacy and time to make the right choice. He was awesome.....thanks so much...Steve and Sue Druliner

William Barnett

Jun 11, 2016

I recently purchased a 2012 F150 from Skyline Ford. I was just as apprehensive as anyone else going to the dealer, which at times can be pretty stressful. However, this dealer has won me over in a big way. My purchase was done largely online due to the distance of Skyline Ford from me. However you choose to do business with these folks, being face to face or online, it will go very well for the customer. Outstanding customer service. I dealt with Jeff as the salesman who was very easy to chat with, he uses no stressful tactics or tricks and is knowledgeable about the product. As well, he is very prompt on returning calls, texts, or just to answer questions in general. A real class act. Juan was the finance/sales manager, he is very professional and very polite. He was open to questions and very forthright with his answers, also very easy to deal with. I even got some swag thanks to Marc!;) Very positive experience!Bottom line, this is a top rate, professionally staffed dealership who is there for the customer. I 110% recommend Skyline Ford to anyone, you will not be disappointed.

Brad

Jun 10, 2016

Great fast service, Derek and Octavio made the transaction of buying a new car quick and easy,

jane versprill

Jun 10, 2016

My husband and i had tried to get a part for our 1992 F250 with problem after problem as the wrong part would show up. We had called the dealership and they said we could get it the next day , so we took the day off and went to get the part, again the wrong part was given to us. BUTScott said let me check on this and he went threw his computor and took the time to get the right one. He called later that day and said he had the part and we could come get it. And with great joy it was correct and we got our truck running again that day. As everyone knows with people going to work in different directions you need two running vehicles. We are so THANKFUL to Scott for not just pushing us off and instead got us up and running. GREAT JOB!!!!! Jane and Vernon Versprill

R. Daniels

Jun 9, 2016

2nd time we've dealt with Skyline. Korey Miller was our salesman both times and is very good. Low pressure, efficient and doesn't try to sell you something you don't need. Would recommend him to others.

Mkurtz52

Jun 6, 2016

We had a great experience working with Jon. He was knowledgeable and professional. In our car buying experience this was one of the best. Definitely would buy again from Jon at Skyline Ford.

Nuck 00

Jun 6, 2016

Our transaction was quick, pleasant and we drove away in exactly what we wanted. We were dealt with fair and honest in our opinion and worked it out until we got what we needed! We are Ford fans. All of the staff there is very helpful and kind. Customer for life.

newcarlvr

Jun 5, 2016

Korey & the Skyline team made negotiating the deal, quick and easy. We got a fair trade on our Expedition and the price we wanted on our new Explorer! We will definitely go back when it's time to buy our next new Ford. Thanks for making it a great experience Korey!

Trixie

Jun 4, 2016

I was pleasantly surprised in the speed of my transaction as well as the customer service provided me by Jeremy and Tom! I will definitely return to this dealership in the future and recommend to friends and family. Thank you Jeremy!

JW

Jun 2, 2016

Don made the transaction very quick and easy. It was as painless as could be for buying a new truck. I have bought two vehicles here and would come back again.

acazp

May 31, 2016

Garrett and Walt worked together as a team to get me exactly what I was looking for. I had a unique situation and unique requirements with my trade in and purchase. They found a way to make it work and quickly. I am so glad I stopped by that one last dealership. My wife and I are very happy and this was the best car buying experience we have had to date.

Janet8

May 29, 2016

Jon was knowledgable, easy to work with and not pushy, had a good sense of humor, good listener and we walked away satisfied with the deal we got.

Wbent

May 27, 2016

I've purchased many cars and rarely do I ever get EXACTLY what I wanted. During my purchase, there were times I wanted to walk away. Not because of poor negotiations, but because the lot just didn't have what I want. Jeff, however, was too stubborn to be happy with that solution and found me the car I wanted which arrived about ten minutes after his phone call. It was perfect. Thank you all.

Cynthia Morgan

May 25, 2016

Each time we bring our Taurus in for service, from the time we call for an appointment, to the time that Jenny Thomas follows up after, everyone is professional, friendly and helpful. Even though we are paying our bill, the girls in the payment area are efficient through to the end.Cindy, Austin and Jaret

zilliesmomma

May 24, 2016

George Clemons and Sage Bass made purchasing my new Ford Fusion SE hybrid a very easy experience. They were very professional, answered all of my questions (and I had a lot!), and George, who is a new Ford salesman, was great - held my hand through the whole process. He is still answering my continuing questions about MySync and how to operate the system.

fontenotfamily

May 23, 2016

We drove down to Skyline Ford from Tacoma, WA. They had a vehicle there that my husband absolutely loved so we decided to make the 3 hour drive. When we arrived at the dealership we noticed the vehicle we wanted to looked at was parked on the side of the dealership. We went into the dealership and as we were walking back out, Jeremy greeted us to ask if we had been helped. We told him we had not been helped and that we were interested in the 2005 Excursion that was parked on the side. He said he would locate the keys for us and pull it up front as it just so happened to be pouring rain. We took it out for a test drive and made the decision to purchase it. Jeremy did an amazing job walking us through the paperwork process. It just so happened that there was another person trying to purchase the same vehicle as we were at the same time which was a little stressful for us, but Jeremy assured us that our deal was first and he would see it through to the very end. We had our 3 and 5 year old with us and the entire staff at Skyline was so understanding and handled their presence amazingly. We were there for a little over 2.5 hours and never once did we feel pressured or uncomfortable. Jeremy was very upfront with us about every aspect of our purchase and just all around amazing. Everyone at Skyline Ford just made us feel like "part of the family." We are military so we move around A LOT, but I would buy from them again in the future and would highly recommend them!

steve

May 20, 2016

We recently bought a used car at Skyline Ford.The salesman (Jeff White) went out of his way to help us find this car as we were a little disappointed in the old one. We made a new friend. Highly recommended .

driver

May 20, 2016

Jeremy did a great job of meeting all of our needs. He was thorough and efficient in getting everything arranged. He made the most of every second to get the deal done. He knew when to stand up and when to accept facts. What an asset to Skyline ford. We would buy here in a heartbeat again. He wasted no ones time, he just was a pleasant person to deal with. Skyline is lucky to have him as a sales associate.

Davis

May 19, 2016

Phill McCauley of the Keizer location took such good care of us. He is our salesman for life and we will continue to recommend him to everyone we know. He goes above and beyond to make sure we are taken care of. Vince made a difficult situation smooth and easy.

kevin22

May 19, 2016

Yesterday my wife and I purchased a Ford Focus at Skyline Ford. When we walked in the door we were met by Jeremy, who took care of us the entire time. He was very polite, never pushy, and wanted us to get exactly what we wanted. After taking a test drive and looking at a couple of models, we quickly narrowed it down including color and price range. Later that afternoon Jeremy called us at home to say that a car would be arriving at the dealership in 30 minutes that should be what we are looking for. It was, and we drove it home that afternoon. We would highly recommend the folks at Skyline Ford.

The Garcias

May 18, 2016

Jeff was very helpful and it was a great experience getting our new truck F-150!! Also, he is a fun person that you don't feel the time pass by!!Thanks,Elisa and Bernardo Garcia

Chantal <3

May 16, 2016

I just purchased a new 2016 Ford Fusion over the weekend. Skyline Ford is AWESOME!! The financing went quicker than I expected, they got me at a unbeatable low rate! Great teamwork! You got to go see Jeremy, he was amazing, very friendly, such a sweetheart, no pressure, excellent salesman!

Mattn'Becky

May 16, 2016

Going on our 3rd vehicle from Ford. Love the great customer service. Jeff White and Marc Merzenich were great at getting us what we wanted. Loving our new car.

airboss1

May 13, 2016

I would just like to say that the Skyline Ford Family and Team Members are an OUTSTANDING group of people. My wife Paula and I had recently purchased a truck that after it's first car wash (a little dirty due to inclement weather at time of purchase) realized there was acid damage to the paint on the hood which had not been noted. Once Skyline management was made aware of the situation they quickly replaced the hood, painted and restored it to factory new condition at no additional cost in the purchase price.Paula and I would like to personally thank Chad, Dave, Terry, Diana, Emily and the whole team at Skyline Ford as well as the Skyline Service and Body Shop folks, for there Professionalism, Integrity, Courtesy, Understanding and Customer Care that is above reproach. They will go the extra mile to ensure there customers are taken care of in every way possible! Thank you all once again.Jeffrey and Paula DoelanKeizer, Oregon .

Rick

May 11, 2016

I worked with Wally (Daniel Waldron) and my wife & I feel like we got a great deal on a 2016 F150. No muss no fuss! Thanks for your help Wally! I'm loving the truck! Rick & Jennifer Campbell

dphenom

May 7, 2016

We were referred to Don Fredrickson by a friend. I was looking for a used Ford F150. I called Don and he immediately met me on the lot. He clearly explained all of my options, including looking at new 2016 models. He was very patient with me as I waffled through my decision making process. Don took the time to find the exact truck I wanted. He located it about 150 miles away and made a trade with the dealer. He also found someone to purchase my vehicle so that we could get the deal done.I highly recommend Don Fredrickson and would happily purchase my next truck from him at Skyline Ford in Salem! By the way, did I mention that Don made finance a breeze for me? I was in and out in about 15 minutes!! We are so happy with our truck and our experience was second to none.

jonboy

May 5, 2016

I am the owner of a local roofing company and Jeff has helped me with each of the trucks in my fleet for the last few years. I keep meaning to write a few words about my great experience each time but either for lack of time or lack of memory I've failed to do so.. However, let this review count for at least the last half dozen vehicles that Jeff has helped us purchase. Each one has been streamlined and easy as pie. Very helpful, conscientious and attentive to the needs of my company, thanks to Mr. White!

Tenpanelle

May 5, 2016

The selection of vehicles was great. The financing went smoothly. Overall the dealership process was painless and Korey did an excellent job an excellent job meeting our needs.

Wally Lantz

May 4, 2016

My wife and I were looking for a new car that had three row seating and was four wheel drive. We went to Skyline Ford first. I have dealt with them before and felt that they might have the car we wanted and our budget amount. We met with Wally and he spent a lot of time with us to find a Ford Explorer that met our needs and budget. Wally was great as was Dan. If anyone is looking for a new or used car, definitly start at Skyline Ford!

Dowd525

Apr 28, 2016

Don Fredrickson made this a smooth and easy experience. Don went out of his way to find a truck I wanted. He had a deal done, and I signed documents, and was out the door in no time. See Don in Fleet Sales.

Joseph09

Apr 25, 2016

Jeff White was our sales rep and helped us choose a wonderful 2016 Explorer Sport SUV. Jeff was very professional and personable. We are extremely happy with our new vehicle and will plan to continue our business and recommend this dealership and Jeff to others.Randy, Pam and Joe

danielwilleyjr

Apr 23, 2016

Although I may not have a lot of money, Garrett, Walt, and Sage still made me feel important. They never pressured me into anything I was uncomfortable with. The whole team was very accommodating, and even went the extra mile to return my rental. GREAT JOB! I'll be back...hopefully not too soon.

john97301

Apr 22, 2016

Purchased a new Focus with assistance of Internet Sales person Norm Messenger who made sure all rebates and other incentives were obtained. Drove several different vehicles over a two or three week period and selected exact vehicle and color desired with Norm's assistance.

Wujciks

Apr 15, 2016

Thanks again Skyline Ford, this is our second purchase in the last few days and you make the experience very welcome and will continue to purchase our cars from Skyline Ford. Thank you

Dturner

Apr 14, 2016

Just wanted to say Kelly Jones is the best. Helped me get a great truck at a great value with all the right features. ...Thanks to Chad too for helping with the computer..Kelly, there's an app for that.

Jenay

Apr 12, 2016

I want to give a huge thank you to Skyline and Keizer Ford for the outstanding customer service I received by several staff. Those people were V, Chad, Walt and Garrett. You ALL made leasing my new car the best experience for me and I sincerely appreciate your hospitality and kindness.

Dgregson

Apr 5, 2016

I've purchased several vehicles over time and Phillip was very fair, knowledgeable and patient. we spent about 3 months finding just the right truck for me. He listened to my needs and desires in what I wanted and tried to stay within the budget I set for myself. I would have liked a little more for my trade but he also help me understand vehicle values which helped with my decision. I would highly recommend Phillip to any of my friends, associates or others who are looking to purchase a new or used vehicle. He's my car guy.

Dallas&Kristine

Apr 3, 2016

This is the second time we've come to Jeremy to get a vehicle. When we decided it was time to get a second car without any hesitation we both said, "call Jeremy!" The first time we purchased, jeremy went above and beyond to accommodate us. He even gave us his cell so I could call him with additional questions or thoughts during the process. He even worked off the clock to get us exactly what we were looking for and that meant SO MUCH to us. So when it was time for round 2 of course we came to see him again. And without any doubt he fulfilled again! Not only does Jeremy make us comfortable, he's honest, personable, & most importantly he puts us first. He lets us know he doesn't just want us to love working with him but to love working with Ford & that is definitely true on both accounts. We now own 2 Fords and will never own anything but! Thank you Jeremy for making us fall in love with buying a car from Ford, you, Tom & Mark! We appreciate you treating us as friends instead of customers and always letting us know you appreciate us!

JonPatzer

Apr 1, 2016

Thank you for giving me a great deal and making the buying process of my first new vehicle exceptional. I've always been a fan of Ford since I was a kid and am happy to not only be owning a Ford once again, but a new Ford Escapesomething that I have been eyeing for a few years now.

Mike+Syd

Mar 28, 2016

We bought a car in 2014 with the help of Korey (sales) and Mark (finance). We had such a good experience then, that we returned recently to purchase another car from them. We didn't want to go anywhere else because our first experience was so great. There wasn't any pressure from them, they went out of their way to help us, and they were very personable and made us feel comfortable. Our second experience was the exact same way! If we ever need to purchase a car in the future, we will definitely be returning to Skyline.

Brent Bohannon

Mar 23, 2016

From the moment my wife and I stepped into the store we were treated like guests, not "a sale". Jeff went out of his way to find us the type of vehicle we were asking for (a used Explorer) but there were none to be had. so I asked if we could take a new one for a spin just to experience the ride as we had never even sat in one before then. Jeff accommodated our request, described the features and benefits of the vehicle and told us about the customer cash incentives and other rebates available to us that might make the new car a good fit for us. I loved the Explorer, Jeff and his Manager, Dave Fountain brought together a fantastic deal, and we left with a new car-simple as that! Love these guys! Get treated like a friend-Get a great deal on a car-Go home happy!The team got a great assist from colleagues Mike Harder and Chris Wagner across the street to wrap up the financing and delivery, great job!Brent BohannonSalem, OR

J

Mar 23, 2016

I have owned ford's around the country, including Hawaii and Alaska, and have never dealt with a service center like yours. First off, why in the world does it take an hour and a half to get an oil change (the works)? Why don't you have a fast lube for those of us getting scheduled maintenance? Why do your service managers always try up selling services? I purchase the Maintenance plan with my trucks, yet you continue to try to sell me on other maintenance issues that are not needed or are covered. On my vehicles without the service plan, you hammer away at needing the 15, 30, 45, 600 services. With my truck, you keep telling me it's not needed. I call BS. I have had the 30, 60 and 90k services doe on every Ford I have ever had. Because this truck is u derived he maintenance plan, I can only assume you don't want to do it because you won't make any money off of me. I despise this dealership and actually went to Portland to buy my current truck. The only reason I come to you for service is because I live and work in Salem

rtish2008

Mar 23, 2016

My credit is not that great but they worked with me & made car buying so EASY! I had a brand new 2016 Ford Fusion Hybrid within hours! Kudos to Korey, Octavio, Chad, Diane, and Juan! You Rock! I highly recommend Skyline Ford to everyone I come in contact with!

Don't contact me

Mar 22, 2016

Very helpful. Remembered my name. Very thorough. Called me back, ordered small part, when we realized it was not included with the first part ordered ??

Salem2016

Mar 22, 2016

I was looking for a used car with low mileage, and found a 2013 Ford Focus on Skyline Ford's web site. Using their online form, I scheduled a test drive. Korey was the salesman who showed me the car and accompanied me in the test drive. He is knowledgable and pleasant. I did not feel pressured to make any decisions. The Ford Focus was very clean inside and out. I also met with Marc in the Finance office to discuss and extended warranty for the car. Marc clearly explained my options. The paperwork was done quickly. As they were busy and short-staffed on a Sunday, I came back the next day to meet with Korey. He sat with me in the car and explained all the knobs and buttons to me: audio system, locks, lights, information display, etc. As a woman on my own, I was happy to be treated with respect there. I was also happy to be able to use their web site, online forms, and texting to communicate. I would feel comfortable telling any of my friends to go to Skyline Ford.

Adam Crafts

Mar 13, 2016

I bought a 2008 Ford F-150 from Skyline. Jon was our sales man and he was knowledgeable and looked up information he didn't know. The truck was very clean and in great condition. We discussed dealer trade options but could agree on a trade value. Skyline was respectful but didn't try to pressure us to buy at any time. I was able to sell my cars to a private party and then came back to Skyline a few days later. We were able to agree on a price and financing deal that worked for me and I now have the truck I had been looking for. Skyline had it ready with all of the paper work ready to sign, so it took less than 20 minutes to complete the deal. There was no pressure to sign an extended service agreement. All in all I was very pleased with the experience and satisfied with the deal. I will definitely look at Skyline Ford in the future when by my next truck, which hopefully wont be for 15 years or more.

Snkeady6

Mar 12, 2016

This morning we went to Kendall Ford to look at a used vehicle. After roaming the lot looking at cars and no one coming out, we went inside to find a salesman. There was no one in the building, we waited and waited and then called and told all employees were in a meeting and someone would be out at some point. We were there a total of 40 mins with no help so we looked up Skyline Ford. We found they had new cars that were less expensive then the usedOnes we were looking at. As soon as we arrived we were greeted by Korey at the sidewalk. He was so polite and calm and asked us if we wanted to look around or if we had something in mind. He was incredibly friendly, helpful and personal. He never once made us feel pressured or pushed, he clearly had our best interests at heart. The entire process was smooth and easy,best experience buying a car. Marc was extremely helpful and friendly and was looking out for our best financial interest and helped us save money by explaining each of our options. He made sure we got exactly what we needed instead of paying for things we didn't. All around it was an amazing experience that I will share with everyone.

K and J Iverson

Mar 10, 2016

My husband and I purchased a new Ford Escape from Jeff White at Skyline Ford, on Valentine's Day. Jeff was not only extremely knowledgeable, but just as important was very personable and laid back when going through the process. I never felt like we were being pressured in anyway, which was great because buying a new or used car from certain dealerships can be VERY stressful and aggravating. But Jeff (and the finance guy too) helped the process run smoothly. I also truly appreciated the follow up calls, from both Jeff and a customer service rep, asking if everything was going ok with the car, if we had any questions or concerns, etc. All in all a very professional, pleasant experience. Thank you Jeff!-Krista and Jerry Iverson

Christian

Mar 4, 2016

Found a great clean sedan for a great price, Jeremy and Octavio were very helpful

KrisM

Mar 3, 2016

We did not even buy our truck from Skyline but they were the ones that did the engine replacement for us. When our truck broke down 7 short months later (unrelated to the engine replacement) I called Skyline and was transferred to Octavio. It was a Sunday and I was in North Plains. There was "nothing" he could do to help me. He was friendly, offered suggestions, called his off duty service manager and gave me advice. I almost felt like if he could have, he would have come and towed my truck himself. He did some digging around, called me back gave me all the information I might need and even provided me with his service managers personal Cell number in case I have any other questions. All in all, I got my truck down to Skyline and it is being taken care of. Thank you Octavio for your help!

lilbitminis

Mar 3, 2016

We were able to get what we wanted and it was easy and quick.Thank you Jeff for you confidence and willingness to work with us.We had fun as we waited for the bank approval looking over the new truck.Marc Thank you for a smooth purchase.Thanks you

whocares

Mar 1, 2016

I've bought many new Fords, but never ordered one. Kelley helped me order my new F150 and made sure I got exactly what I wanted. The process was smooth, easy, and faster than I expected. The experience changed my perspective of car buying and I'm sure I'll be a repeat customer.THX!Todd

coasty

Feb 28, 2016

We bought a 2016 F250 Lariat crew cab. Jeremy was very professional and pleasant to deal with. We needed steps on the vehicle and Jeremy took care of the problem and we were on our way. We are very satisfied.

Dave 33

Feb 28, 2016

Stopped in to Skyline ford to look at different colors of the F150 super cab 4x4 Friday. I was on the way to purchase a truck from another ford dealer up north, check book in hand.They had limited colors but i had agreed to one they had at their dealership. I thought I was getting a good deal. Jeff walked out at skyline and I told him I was good did not need his assistance. I told him I was buying from some other dealer and was just looking at the different colors they had in stock at Skyline. Jeff started to ask me a few questions about the truck I was interested in and then proceeded to inquire why I was going up north when he and the Skyline ford team could take care of my business and truck needs with better quality and responsiveness then anyone else. Asked me to just give him a few minutes to find out exactly what I wanted in the truck I was going to buy. After a 20 minutes I decided to buy from Jeff. I bought the truck today. I like Jeff's attitude, no pushiness no pressure just questions then answers to my questions. He was very detailed about the specifics of the truck info I needed and broke it down to why certain things were of much value. Also got down what was the most important to me then help me make the finale decision on the pick up I purchased today.

Christian w/ Allstate

Feb 24, 2016

I showed up at 8:02 am and was interested in looking at a Mercury Milano. By 10:30 am I was driving away with it. he was at home at 8:02 but quickly showered and got to Skyline by 8:25 to help me. Everything went smooth as butta.....it is a great car

barrelrunner33

Feb 22, 2016

I HAD to take my vehicle here for recall work as the Keizer Ford dealership was not able to do the work. The service at Keizer is always phenomenal, the staff are friendly and helpful but the staff on Commercial in Salem are terrible. The first time I took it there, they didn't even have the parts to fix the recall work, even though I had made an appointment. When I got a ride to work in the morning the van was tall and I couldn't even get in it with my work apparel on. The driver made some unfriendly comments and made the ride super uncomfortable. I got a ride back to the dealership from a coworker since I didn't want to ride with the driver again, and then the dealership couldn't find my car......Luckily one of the workers knew what vehicle I had since the work was not completed since they didn't have the parts. My car was across the street and left unlocked which didn't make me feel any better. I had to take my car back to the Ford dealership so that the work could be completed and when they called me to tell me it was ready and my tires/brakes would need to be replaced in the future, they didn't want to talk to me, the person who dropped it off, they only wanted to talk to my husband. Super frustrating when I dropped the vehicle off, I know my vehicle and I'm the customer they called, not my husband. I can tell you I would never go back and it's a shame because Keizer is wonderful

Mike and Cindi

Feb 19, 2016

We purchased a new Ford Expedition from Jeff White. He knows car/trucks extremely well. He made us feel at home, no high pressure sales pitches, etc... I eventually told him that he comes across as honest, fair and trustworthy guy.Our intention was not to buy a car that day. We test drove the vehicle. Jeff was very knowledgeable about all the vehicle details. He worked to get us the highest value for our trade in and also a great financing deal with several options. We bought the car and do not regret anything. We feel good.The entire process was fast. When we were ready to go, they gassed and cleaned it up. Jeff synced the hands free device and went through all the vehicle details as well as the warranty info. It would have taken days to learn all these new high tech capabilities Ford has but Jeff simplified it all.In finance, Juan Campa walked us through the paperwork, warranty and incentives, pain free. He is a very experienced guy as well and makes you feel comfortable.I am sold on Ford, Skyline Ford. Next car will be a Ford F150 most likely and I will buy it from Skyline Ford and Jeff White..........................Thanks Jeff!

DayBee711

Feb 18, 2016

We are a family of six and desperately needed a reliable vehicle that could haul all of us and on a budget! Octavio, Jeremy and Juan spent time, listened to our needs and helped us find a great vehicle that we can afford. They were all very respectful, kind and welcoming. This was my first time buying from a dealership. After getting the run-a-round at another place and feeling discouraged.... I found myself in good hands with Skyline Ford. Thank you all so very much!!!

bb

Feb 17, 2016

Jeff White made the experience of buying a vehicle (which I typically dread) informative and engaging. I appreciated the no pressure approach and he was forthright and represented Ford very well. This is our first experience with a hybrid and we didn't really understand how they work - Jeff was easy and comfortable to work with.

rand

Feb 17, 2016

Needed to get an electronic key fob for my car. I called your dealership and talked to Bob in parts. He was very helpful I was able to come to your dealership and get what I needed. They had the key fob I needed and they programmed it and I was on my way. Thank you.

BruceandGretchen

Feb 16, 2016

My wife and I were very pleased with Kelley Jones' professionalism and his ability to find the truck that we needed to tow our Airstream Trailer. Kelley made purchasing our new truck a very good experience! He takes pride in providing the customer with quality service. It was evident that Kelley loves his job. It was great doing business with him.

dan

Feb 14, 2016

I have purchased many new cars and bar none this was the best place We were very impressed by David Mengel and mgr. Walt. we went to numerous dealers and went back to Keizer Skyline because of David. He cares that you get what you want for the best deal. He always returned calls and or texts and even met us there on his day off Hats off to this dealership-- Dan and Cheryl

Happy Flex Owner

Feb 13, 2016

This is my second time dealing with Don and I have always had a very good experience. He kept me informed and was able to get me in my new Flex earlier than first thought. He is always a pleasure to see.

tcunnin6

Feb 6, 2016

Friendly, fast service. I would recommend these dealership above all others. Korey was very personable and easy to talk to. They made sure my new card had a full tank of gas and was clean.

jd2121

Feb 4, 2016

We liked working with Jon. He was the first to greet us, in a matter of moments of stepping on the lot. We told him a price range and what we were looking for and he had the perfect car in mind. We didn't look at any others. We didn't feel the least bit stressed and it was fun.

mp4464

Feb 1, 2016

Originally, was dealing with online staff (Vee) thru e-mail. Came in and met her but was handed off to Jack Clevenger. I was told the truck I was looking at would be ready when I got there, but when I got there it wasn't was told it was on it's way from Keizer lot. 30 mins or more later the wrong truck arrived. After Jack did some checking, he found out the truck I was interested was sold. Frustrating, but Jack had a similar model on the lot which we were able to come to an agreement and after too long time for my taste got the keys and were able to leave with the truck.Jack was friendly and treated us well. Thanks

Jessica Teigland

Jan 31, 2016

I am so impressed by this dealership, especially the service from the sales department. My dad told me to go to Wally Waldron, and I'm glad I did! Wally spent (if I remember correctly) 4.5 hours with us, even stayed past his shift ending to ensure that everything was right and official and that I was driving off happily in my new car. Even before that, when I was weighing all the options and trying to decide on what I wanted in a car, he gave me ample time to think it over and talk with my dad privately. I never felt pressured, Wally gave me the facts about the car I bought, set realistic terms in front of me and listed various options so I could decide on what would be best. They even threw in 3 oil changes for me, which I really appreciate. I will also add that earlier last year, after I hit a deer with my previous car, the collision and repair department exceeded my expectations. I will definitely be buying my cars from Skyline from now on. Go find Wally, he's the best! If you get to spend as much time as I did with him, you'll come to know his hilarious nickname (ask him when you meet him!).

Amanda B.

Jan 26, 2016

Totaled my BMW in some nasty ice on the way back to Salem from the Portland Airport and needed a new rig in the worst way. Dave Mengel at the Keizer location took the time to really listen and understand my needs then landed me in the perfect vehicle. Sage Bass went out of his way to get me financed as my credit is less than perfect but he managed to still make it happen. I'm so appreciative of everyone's efforts and I'm totally in love with my new-to-me car. Thanks Skyline! Will definitely recommend others.

Bosschick

Jan 26, 2016

Jeff White is the best!!!!!! He does excellent work! My family and my self all got great excellent cars!!! I would recommend him to anyone. Thank you so much. You ROCK!!!!!!

jdeglow

Jan 25, 2016

What a great experience. I hadn't purchased a new vehicle in a while and Don made it so easy. Found the F150 I was looking for and had it on town in just a couple days. I'll definitely be sending my friends and family to see Don!!!

Skyline fan

Jan 24, 2016

We bought an Escape from Skyline Ford in 2008. It was a good experience back then so when we decided to get another vehicle and could not find something suitable in our local area, we checked the website. My husband found two vehicles he was interested in. Jon answered all his questions and texted us his phone number so we could contact him in case we decided to drive to Salem to see the vehicle.Long story short, we drove from Klamath Falls to Salem that afternoon. We texted Jon we were coming and he had the truck waiting for us when we arrived. We arrived at 6:30 p.m. and we were done and in our hotel by 10 p.m. Jon was supposed to go home at 8 p.m. but he stayed and took care of us and so did Juan.Jon and Juan made the purchase process easy. We got a good deal on our trade-in too.Our truck didn't come with the cargo cover so the next day we went back to see if we could buy one before we went home. They didn't have one in stock so Jon arranged for us to get one from a new vehicle so we didn't have to come back again or have it shipped. We really appreciated it.We will go back to Skyline again.

kw

Jan 23, 2016

We have ordered a number of parts with Bob at the dealership after purchasing a new Ford Flex in November 2015. Bob has always been very pleasant and helpful.

egriff16

Jan 22, 2016

Two weeks ago, my husband and I wandered in to Skyline Ford "just to look"... :) We left that evening with a new F150. Best experience to date that I ever had with a dealer! An extremely smooth process from beginning to end. No pressure or anxiety and we got a great deal on our trade-in. I would like to thank those who helped us; Korey Miller, Mark, and Chad. Again thank you!

Kimmibfly

Jan 21, 2016

Wonderful experience with Skyline Ford!! They took exceptional care of me and my C-max!! Thank you to Bob Olin in parts and all the guys who worked on my car!!

T Master

Jan 21, 2016

My salesman Francisco was very good at treating me as a valued customer, the purchase was pretty painless and I am very happy with my purchase, thanks to everyone there as I know it takes more than a great salesman it takes a great team behind him giving the support needed to make those great sales. Special shout out to Mark for making the financing happen, thanks again.

farmernick

Jan 20, 2016

Jeff White in sales, was very helpful in getting us all of the discounts and information we needed to make our decision. I felt he was very up front with us from the time we came to Skyline.

ChalkBoxTraining

Jan 18, 2016

Jeff down at Skyline Ford is the man to go to. He made the buying process easy to understand and kept us in the loop about other potential vehicles. Great experience buying our first new car!

Danny

Jan 18, 2016

We bought a used Escape on January 16, 2016 and Jeremy Gattenby was our salesperson. With the help of Octavio Hernandez in the finance office they were able to give us a fairly good deal on our trade-in. However, the dealership had a new software system that the salesmen were still figuring out so that slowed the transaction considerably. Having been said, we would definitely refer family and friends and come back ourselves.

night

Jan 18, 2016

We purchased a used 250 truck.. Jeff White is one the best salesman we have ever with any other car dealership. I have bought at least 20 cars in the past.. Jeff answered all our questions and made sure our time purchasing the car was entertaining and comfortable.. I would go to the dealership again and would ask to be help with only Jeff.... Thank you skyline ford for not making this car purchase, the nightmare I have experianced before....

Purchaser

Jan 6, 2016

We purchased a new F150 from Jeremy Gattenby, who did a good job providing service during the initial sale and delivery. The delivery of title documents for our cash sale were not timely!

Ancisriga

Jan 3, 2016

Jeff White was our rep and he really exceeded our expectations. He made our buying experience fun and very informative. We had LOTS of questions and a trade in. Thank you for making our day !

Ray H (Salem)

Dec 28, 2015

Started with Skyline's website looking for a used truck. Dan "Wally" and Vee did all the leg work and found several trucks that met me specifications. They were extremely helpful by providing Car Fax and Blue Book reports for me on each vehicle. The buying experience went very smooth and there was no pressure. This is in stark contrast to my previous experiences with another dealer across town where I spent four hours and finally walked away frustrated. Wally and Vee exceeded my expectations and Skyline made a customer for life. I will always check with Skyline first when looking for a new vehicle.

F150

Dec 27, 2015

I contacted Skyline about a used pickup. Jack was very responsive, and let me have all the information I asked for. He set up a test drive, and was very patient during the entire process. I went back a couple of days later to have another look. At all times, I was treated with respect and courtesy. From the first contact to the final deal, the entire staff was just great. Best car buying experience I've had. I would highly recommend Skyline - they treated us very well, and we got a great vehicle at a great price.

TimnJanay

Dec 26, 2015

Jeff White and the great team at Skyline Ford made our Christans one of the greatest Christmases our family has had in a long time.Jeff greeted with care and listened to our vehicle needs. Helped us work through every step of the journey getting us the best interest rate,trade in value,financing and fought for us to get the "best of the best deal"and put us in our dream vehicle. Thanks Jeff White for caring and sharing while making our family very happy at Christmas. We recommend Jeff White and the Skyline Ford team as the place you want to buy your next new or used vehicle. .. We are so happy to be the owner of the NEW 2015 Ford Edge SE!!Tim and Janay Richards

Tamitechy

Dec 21, 2015

I leased a car for the first time two years ago from Skyline Ford. The lease was ending in December and I was really nervous about the end of lease process. I had an excellent experience with Kelley Jones at Skyline Ford on South Commercial the first time I leased a car so I went back to him. I told him I was nervous. He listened to my concerns, asked me what I really wanted and told me he would do his best for me. I told him race red was my favorite color, that needed really good gas mileage, a roomy trunk (I had a Ford Fiesta hatchback before), a payment amount I could afford, it needed to be practical but fun to drive and NOT look like an old lady car. The credit application process was simple and painless :) He contacted me a couple days later, said he found a car he thought I would love and that he'd like me to test drive it. It was a brand new 2015 race red Ford Focus, had the features I wanted and MORE (a "sport package" with cool wheels, high performance tires and awesome ground affects). He was right. I did love it! I didn't have to put any money down because of the rebates he researched and found for me, he worked hard to keep the price in the tier that would give me the best rate and the payment was LOWER than I expected. To top it off, he already had all the paperwork ready so, if I liked it, all I had to do was sign the paperwork. I left the dealership a short time later in a car with a full tank of gas that I could afford and was absolutely thrilled with!! Kelley went above and beyond for me. The level of customer service I received was exceptional. He has definitely earned my loyalty. He's the only one I will go to for all of my future purchases. I highly recommend him!!Tami Levin

Jana

Dec 19, 2015

Phil at skyline was awesome! He made me feel like a friend not just a customer. I was worried about buying a car on my own but he made it easy and fun. I would recommend Phil to anyone interested in buying a new car. He treats you like he really cares about you not just out to business. Thanks Phil!!!!!!! You rock!!!!!_!__

B.C.

Dec 18, 2015

Dear Prospective Ford Buyer: I just bought a new 2015 Ford F150 Supercrew Lariat at Skyline Ford. My salesman, Korey Miller, helped me pick out the best suited rig for me. I wanted to downsize a bit from my old 1999 F350 Crew Cab, yet still be able to get some work done, tow and have enough room for the family inside. Korey was extremely competent, and helpful throughout the process. Marc Merzenich in the finance department shocked me with how fast he could approve and close on my finance package. Overall, I couldn't ask for more. Thanks again to the crew at Skyline Ford!Sincerely,Bodie C. BemroseB.C. Bemrose & Company

FocusFan

Dec 18, 2015

I bought a new car with hardly any miles on it, but there was a distinct vibration when driving. I was told to bring it back in, they found out the tires were bad. Not only was everyone friendly and informative, they were also genuinely concerned about my problem and set me up with a loaner car while they put on four new tires for no charge. Definitely the best Sales and Service experience I've ever had. Thank you!

Deejae

Dec 16, 2015

Thank you Jon Myhre! Our buying experience was extremely stree free. We wanted to trade in 2 vehicles for a new truck. Jon listened to what we were needing and found the perfect fit. Jon even set up the appointment to have our bedliner installed, right there at Skyline. Wonderful people to work with. Jon, you rock! DeeJae

jimbo

Dec 10, 2015

I wanted to take the time and comment on my experience with Skyline Ford in purchasing a used truck this past weekend. I have bought and sold many cars myself, as I am a car enthusiast, and I can say that the friendliness and helpfulness I experienced in the purchase of a truck at Skyline Ford was second to none. I had been on the lookout for a Ford Raptor for a number of months, however I was currently in the middle of a lease on a luxury brand car, preventing me from moving forward on purchasing an F-150 Raptor. The perfect Raptor came in, and so I came in to take a look. It was just what I was looking for. The guys at Ford, in particular Jack and Octavio, were very helpful in trying to help me get into this truck while at the same time not being pushy in any way, just being attentive and available, and helpful with information on the truck. I felt they were fair and honest with the price and when it came to my trade-in I feel they moved a great deal in my way, all that they could, to make the deal as best possible for me. Overall, I felt the guys were honest, sincere, very friendly, and not pushy, and very helpful in making what I thought would be a difficult trade, a very easy and very smooth transaction. Visit Skyline Ford next time you're in the market for a Ford!

Longtime Ford guy

Dec 3, 2015

My experience at Skyline Ford was wonderful. I was just beginning my search for a new truck and worked with Korey Miller. I dropped my 2001 Ford Ranger at the Service Dept. and asked to speak to a salesperson to answer some questions. Korey came over and introduced himself. He listened carefully while I told him what I wanted in a new truck. He answered all my questions about the different Ford models available. He steered me to a truck that I feel will meet all our needs. We looked at some trucks on the lot. He then called the other sales lot and had a truck brought over that fit my criteria. He carefully explained all the features and let me take it for a test drive. I was impressed by his technical knowledge of low end torque that will be helpful when we get a trailer to haul. I was intending to spend a few months looking for the right truck, but this one seemed perfect. I went home and when my wife got off work we went back and Korey was waiting to help us and answer all our questions. We ended up buying the first truck we looked at and were very happy with the service we received at Skyline Ford. Chad, Korey's manager and Mark the finance man were very professional and did their jobs flawlessly. Thanks for a great experience. By the way Korey was there at 9:00 in the morning and stayed until 8:00 at night to make sure everything went smoothly.

kelly2257

Dec 1, 2015

Had a great time looking around, going on test drives and talking cars with Dave Fountain at the Skyline Ford Annex. This is the sort of car buying experience you would expect to have in a small town, rural setting with a person as friendly, gracious and knowledgeable as Dave. Surprising to have an experience like this in a larger city, where you have access to a larger selection of vehicles.Dave went out of his way to make our car buying experience as simple and pleasurable as possible. Highly recommended.

Michael & Debra

Nov 24, 2015

Thanks Don Frederickson for the BEST experience we have had in purchasing a vehicle in several years. We feel we got treated exceptionally well and got an extremely good deal on our purchase of a 2015 Flex. This purchase was extremely smooth and not stressful at all and really appreciate Don for making this happen.

A&S Harmon

Nov 22, 2015

This is our second purchase from Skyline and both experiences were great. Jeff was quick to identify our needs and meet our budget. All other staff members were friendly and honest.

Geo&Susan

Nov 22, 2015

We arrived at the dealer just before they opened and was met by Mr. "O" the manager. He called Jeff White who arrived right away. We briefly discussed what we were looking for & Mr. White brought it up front for our viewing. Turns out the car was just right. After driving it we set about the transaction. We had a couple of cars to trade in which was no trouble. To be honest I don't believe we have had an easier, quicker Transaction. Mr. White made our purchase the most pleasant and we left feeling very good about the whole purchase. We owe it all to Jeff's help & guidance.Mr. "O" was very helpful as was the financial manager.

LBGoodCar

Nov 21, 2015

We recently purchased 2016 Escape from Don Frederickson. As usual, he was extremely helpful and knowledgeable. The process felt like we were dealing with a friend. We thought the price and trade-in were fair and the paperwork process was very smooth. We have purchased at least dozen cars from Skyline over the years due the way we have been treated (no games!) and always enjoy visiting with Leon Adams!

Edge_McFadden

Nov 19, 2015

I would buy a car from Jon Myhre & skyline ford again. Buying a new or used car can be stressful. With Jon and the staff at skyline it was an easy stress free experience. We had a few things on a "we owe" (what the dealership owes the buyer) all were taken care in a timely maner. I would definitely recommend them especially Jon to friends and family.

linda mm

Nov 18, 2015

Wiil by again from Jon, He made it so easy to purchase and drive our 2013 corolla home the same day.We love our Corolla.

Gramma K

Nov 13, 2015

It took me long enough to get this review written, but let me say, it doesn't mean I didn't receive the best and most efficient help in buying my car from Jeremy. He went above and beyond for me in every way possible to make sure I got the best car for my money...and then made sure it was in my exact price range. Chad and Juan were right there with their expertise in helping us get all the paperwork etc together and finished in lightening speed time. I couldn't be happier with my car nor with all the fellas that were so generous with their kindness, and knowledge of all that I needed to complete. So a huge thank you for treating me so wonderful. Oh and before I forget it, I brought my grandson in to look for another vehicle and he is as impressed as I am with the great service and advice he received from Jeremy and the other guys. I cannot say enough about what a wonderful experience it was to get to know all of you and receive the treatment I got. So bottom line...absolutely the best dealership in Salem. Thank you so much!!! :D

marshall

Nov 12, 2015

We have bought lots of cars and trucks from Jeff White. We can always count on Jeff and Skyline to take of our needs. We will continue to go back to Jeff and Skyline for our future car purchases.

peejay1943

Nov 12, 2015

My wife and I recently purchased a 2015 Escape from Skyline. Korey Miller was the salesman we dealt with and came away pleased with our purchase and with the way Korey helped us through the process. He was pleasant, professional and did not pressure us into anything. Each step along the way was explained by him so we had no surprises when were signing the final papers. We would recommend him to any friends who may be interested in visiting Skyline for a vehicle.

Robert's F150

Nov 7, 2015

I took my 2010 F150 in to get the climate control worked on which they did, but in addition when they performed the safety/multi point inspection, found a few other areas needing attention that if gone unchecked, would have resulted in a very expensive repair. Jason, the service tech person who assisted me, was great to work with! They ran into a few issues and kept me informed step by step, treated me fair and went the extra mile for me!!Each and every time my pick up needs attention, I will be on their doorstep! Again, Jason my hat goes off you you!! Thank You!!

ValleyRoofing

Nov 7, 2015

We have been going to skyline ford for the past few years for all of our business vehicle purchases. We are more than pleased with the service provided by Jeff White and the rest of the team there! I would highly recommend Skyline ford for anyone who is looking for a new or used vehicle.

RobP

Nov 4, 2015

Everyone I dealt with at Skyline was great, especially Jeff White, Octavio and Vernithea. They made buying a truck so quick and easy. Went above and beyond what I expected for service. Will definitely go back the next time I'm need to buy a car. Got a great truck at a fair price with great service.

missposton

Oct 29, 2015

I came in because my grandma hit a deer in her Fusion and cracked the headlight lense. Bob was very helpful and very polite. He said the part would be in the next day and he followed through with his word.

TF1234

Oct 28, 2015

I recently purchased a new Ford Focus from Don Frederickson. Don was very knowledgeable and extremely helpful with all my questions and concerns. The price for the vehicle was fair and the transaction was smooth. Don even called to follow up the next week and asked how everything was going with the car. I would definitely buy from Skyline Ford again and I will recommend Don and this dealer to my friends.

Pam

Oct 27, 2015

Korey was easy to work with and got me a fair deal. No pressure sales. He was well informed about my Prius, even though it is a ford dealership.

Crew Dude

Oct 26, 2015

Korey, Octavia and Juan went far and above to accomidate me in every way possible. I have been shopping at Skyline Ford for over 24 years and have yet to ome away unsatisfied.Thanks!!Rob

scameron

Oct 25, 2015

Jeff did a great job making our purchase a quick and low pressured. He also had a great deal of knowledge about the Fusion we were buying. I would have no second thoughts about buying another vehicle from him. Thanks Jeff!!!

MarinaAlex

Oct 22, 2015

We worked with Korey and he has been awesome! We ended up buying our Ford when it wasn't even on the lot and hasn't been cleaned yet. He got us scheduled in for a detail on the day I asked him for. He wasn't pushy at all and just listened to us and what we were looking for. We also called Dan the fleet manager our bank had told us to talk to and he gave us our total for our crossover we purchased. We worked with Juan the finance manager who ended up giving us a rate that worked for us and made sure we were getting the best deal! I would recommend this place to anyone! I came in to get my detail the next day and had no problem getting a rental and they took their time on the detail! Thank you!!

ChristinaLMcMahan

Oct 19, 2015

I really appreciated that from the start when I called to get information, Jon Myhre actually listened to what I said, and didn't try to get me to go in any directions I had told him up front I did not want to go in. Throughout the experience, he was very respectful of me and my time. He was extremely knowledgeable about the various options with the Ford Escape, and his expertise helped me make an informed decision. Jon had a no pressure, friendly, and enjoyable personality. Juan, the Finance Manager was also very customer service oriented and professional.

khill

Oct 13, 2015

Had a wonderful experience at this dealership, no pressure, and I got a great deal on the car I bought. I would definitely recommend Skyline Ford. I went to another dealership who told me the car I wanted to look at was available, however 10 minutes later when I arrived they said the car had been sold. Im sure they knew when I spoke to them that this car was being bought and they wasted my time just trying to get me in the door and into a vehicle I did not want. None of these sleazy tactics were used at Skyline and Jeremy Gattenby the sales person was very knowledgeable and helpful.

LuvThatS500

Oct 10, 2015

Don Watson & Dave Fountain were fantastic to work with. Don showed us the perfect used car for my wife and Dave made the deal work for us. Absolutely no pressure. When we told them that we needed to sleep on it, they said "no problem". No high pressure sales tactics. None of the expected "What can I do to earn your business today?" nonsense. If anything, they were operating on the side of caution, more concerned about seeing that the car was exactly what my wife wanted before ever signing the deal. I can't express enough how great we both felt about how we were treated by Skyline Ford and these two fine gentlemen. Skyline Ford has truly earned our business!

bkarner

Oct 9, 2015

Walked into the dealership not knowing what to expect and was greeted by Jeremy. Very knowledgeable and extremely nice. Told him what I want and how much I could afford and he showed me trucks right away. He even went online and hunted for the truck I wanted. He definitely went out of his way to make me feel good about buying a car. Usually after leaving a dealership I usually feel like they ripped me off, but not at Skyline. I will definitely go back there for all my future vehicle purchases along with services. Thank you,Jeremy and staff

cynpow

Oct 9, 2015

I can't say enough about the excellent service I received recently at Sky Line Ford in Salem, Oregon. I answered an ad for a specific vehicle I had been searching for. I called the dealership, was greeted by a friendly voice, was in to see the vehicle that same morning. The sales person, Jeff, was friendly and got me in the car for test drive, through the sale and paperwork all over my lunch hour!! The best sale ever and I got my dream car!! Thanks Jeff and Sky Line for an awesome experience! I have already given your cards out and recommended you to my friends!!

Ob1toenobiatgmail.com

Oct 7, 2015

Jeff White and Octavia for a great to work with and help make a deal that was worth my time. It was a great pleasure spending time with both Jeff and Octavia.

the girls

Oct 5, 2015

I WOULD LIKE TO THANK PHIL McCOLLY AND SAGE BASS FOR ALL THE WONDERFUL HELP THEY GAVE US WITH BUYING A NEW CAR .ALSO JENNIFER BERNARD FOR ALL THE HELP IN THE SERVICE DEPT. SHE IS THE GREATEST! YOU HAVE A WONDERFUL STAFF AT SKYLINE THANKS !!!!!

evdeecling

Sep 29, 2015

I came in to purchase an additional Remote for my Ford Focus. Bob was pleasant, helpful, and helped me save $5.00 on my purchase. I would be happy to deal with him again.

Land Cruzer

Sep 28, 2015

I have never liked shopping for cars, but Jeff made it a great experience. The cars we were looking at were on two different lots. Jeff pick up the other car and brought it to us so we could compare both cars. Jeff answered all our question about the cars and financing. Jeff's customer service was top rate. This is all while they are under construction.

skristin12

Sep 28, 2015

Frank is amazing! He makes buying a car so incredibly easy and isn't your typical car sales man! Very friendly, goes above and beyond for his customers!

Hood River

Sep 25, 2015

The Skyline team of Jon, Korey, Mark, and Chad went out of their way to make our car buying experience very positive. They were helpful without being pushy, they negotiated in a friendly and professional manner so that I didn't feel pressured. We will certainly shop here for our next vehicle!

Satisified Customer

Sep 24, 2015

I worked with Robert Anderson from AutoMentors through my credit union for the purchase of a new Ford Escape. I had a very specific car in mind and Skyline worked very cooperatively with AutoMentors to find the exact car I wanted. Thank you to all involved, especially Robert, by go-between! I love my new Escape!

WhenCanIBuyAgain??

Sep 24, 2015

Big thanks to Frank Roe at Mercedes of Salem.I assumed the car buying process would be a lot like the (awful) process of shopping for jeans, Frank proved me wrong.I started my auto shopping process with Frank and had no reason to go anywhere else.Perfect car, perfect payment. He organized everything before we came in so all we had to do was show up ad sign. No haggling, no sleezy salesman cologne in the air....HE even dropped the price to insure we were approved.If you're shopping, start with Frank if you want to ENJOY the process.

Tim

Sep 23, 2015

I looked at the inventory online, called to make sure the truck was still their. Took it on a test drive. The price was good, employees were very helpful and nice. In and out in about one hour.

John M

Sep 22, 2015

Great service from Bob in the Parts Dept. I needed to replace a mirror on my daughters car ASAP. They didn't have the part in stock but Bob stated he would have it first thing the next day. Sure enough I received a call by 10 am that the part arrived. They also offered to install it right then and was very happy with making the decision go to Skyline Ford. Thank you Bob!John M

happy camper

Sep 19, 2015

This was my first experience of buying a car at a dealership. I had a very limited budget to work with so my expectations of what I could afford never reached the level of a new car. I went to Skyline Ford because they had some used cars I wanted to see. Jeremy greeted me on the lot and went to work helping me get the most for my money. To my surprise, Jeremy, Chad and Marc worked their magic and I drove away in a brand new Fiesta. I felt throughout the whole process that they were really working on my behalf and not pushing their own agenda. I've already told several friends and family members about the great experience I had at Skyline and I will continue to share my fabulous experience with anyone who will listen.

Jim & Imelda

Sep 18, 2015

I can't say enough positive things about Korey! He made the car buying experience painless and fun. He never applied any pressure, was totally honest, and went out of his way to make our deal happen. The car we wanted wasn't available locally so Korey did his research and found the ideal car in Seattle. Korey arranged to have the vehicle transferred to Salem where we took possession of the car. The night we took possession Korey took the time to accurately explain the operational functions of the vehicle. Newer cars have electronic controls whose operation is often not totally obvious. Korey's accurate tutoring made the drive home a relaxing experience. If I have the opportunity to purchase another vehicle I will ask for Korey by name to be my salesman. I would recommend you do the same if you would like a pleasant car buying experience. - I also would like to recommend kudos for Chad, who assessed the value of our trade-in and Mark who closed the deal for us. These gentlemen lived up to the high standards that are apparently expected from Skyline Ford employees. .... All in all, this car buying experience could not have been better!

TomStrauch

Sep 18, 2015

I found an ad on autotrader.com for the car I wanted. I called Skyline Ford and talked to Korey. Korey made the whole buying experience hassle free and no pressure. His boss Chad agreed with my offer and Korey took care of the rest. When I came in today to sign the papers, Juan and Korey had everything set up so it took me only 15 minutes before I could drive with my perfect car. I will recommend Korey, Chad, Juan and Skyline Ford to all my friends for buying a car. Thanks again for a pleasant buying experience. Tom Strauch

fordf150

Sep 17, 2015

while waiting for the service department I noticed a touch-up paint display at the parts department counter. Bob was very helpful in helping select the correct color which needed to be ordered. The order was placed at about 5 p.m. The very next morning Bob called to let me know my order had arrived. Now that is truly amazing service!

MikeWRX

Sep 13, 2015

I wanted to buy a very specific used 2014 Subaru WRX with a certain color and options. I searched online on Cargurrus and found only 2 for sale in the US that met my specifications. The one with the lowest miles was at Skyline Ford which is 380 miles away from my California home. I spoke to Jeremy on the phone. He texted me photos of the car's few blemishes and told me the car had no hidden problems. I texted him a photo of the car I wanted to trade in and he gave me an offer for my car that was much higher than I expected. Before I drove 7 hours to see the WRX, Jeremy promised the car was as advertised and that he would hold it for me without a deposit until I arrived the next day. The car was better than I expected and I said that I wanted it for the price listed online. Jeremy then told me that the price had just been dropped $1000.00 and he sold the WRX to me for a price lower than what I was willing to pay. When it came to my trade in he gave me the full amount promised and did not try to nickel and dime me down with scratches and dings that are typical for a 8 year old car with 118,000 miles on it. I have driven the car I bought from Jeremy for 3 weeks and I love it. I would buy a car again from Jeremy because of his hard work, honesty and integrity. Also, he is just a really nice guy.

Mike Adams

Sep 9, 2015

We were looking for a Lincoln navigator and started a internet search, Vee was very quick to respond with answers to all our questions and give us an on line offer, we are very busy and don't have a lot of time for car shopping. Korey made a follow up call shortly after that but being as busy as we are we couldn't make it in for a test drive for a week or so. After test driving at a few different dealers we decided on skyline, the crew at skyline was quick at getting the car ready to go Korey was great to accommodate us. The finance dept was fast at getting us a loan at a good rate we, only had a 2 hr window to get it done from the time we walked in the door. Big thanks to all who helped get it done Korey, Vee, Chad, Mark

Annie

Sep 8, 2015

Jeff White was our sales representative. He answered all of our questions, he was very informative, and was personalable. We would reconmend to others this dealership. Thank you.

Nathan

Sep 8, 2015

I got turned down at several dealers, because of my age before I met Jeremy Gattenby. He was the first salesman to take me seriously, help me find the right truck, and to run my credit. I would recommend anyone buying a vehicle to him. Octavio Hernandez worked hard to find me the lowest interest rate possible. He was able to get me a 3.9 rate on my first new vehicle. Marc Merzenich was a great help by finding me a warranty plan at a great price. If you're looking for vehicle and don't know where to go I highly recommend Skyline Ford.

J

Sep 7, 2015

The dealership was under construction so some inventory was off sight. Jeff White helped us locate the car we wanted. He made the entire purchase great, with none of the silly sales games I have experienced at other dealerships. We were given a great deal, and wow was it fast. I will go to Jeff for my next purchase. Mark who did our final paperwork and got us our extended warranty was a pleasure to deal with also,

jazzy

Sep 2, 2015

We were just starting our goal of finding a new car and stopped in to see what was available that might interest us. We left with a '09 Toyota Venza, white, that looks almost new. So, we didn't get any further in our "looking"! And Jeremy is the cause of it..He was so very helpful and patient--can't say enough good things about him and his sales style. Then we met Octavio, also so very nice and was so good to work with. And then, Chris was great at working out what we needed. A great team: Jeremy, Octavio, and Chris. We would highly recommend them any time!Keith & Jeri

ReeceRiley

Sep 2, 2015

My husband and I drove in to look at a Ford Focus and peek inside an Edge. Phil McColly was walking in the parking lot as we pulled in and immediately gave us his full attention. He told us about the wonderful financing and rebate. He was very friendly, personable and knowledgeable. Phil offered a test drive right away and after that, we were completely hooked. If he wasn't so friendly and persistent, I know we would not have purchased anything. We needed a little nudge. We are SOOOOO happy with our 2016 Ford Focus Hatchback. Phil McColly and Sage Bass were such nice guys and really worked hard to get us a great deal. We will continue to do business with them in the future and would recommend them to anyone! :)

Christy

Aug 31, 2015

I was just looking to see what the new Edge looked like and went home with the Sport. Garrett, Walt, and Sage were very pleasant to work with. Garrett was very helpful in going over all the new tech stuff. I also want to give a shout out to Jennifer and JP in the service department great people to work with.

Mary

Aug 31, 2015

Thanks to Kelley Jones and his team at Skyline Ford in Salem, OR for their wonderful service. After leasing a Ford Focus hatchback SE 2014 for two years, now I just bought the Ford Focus Titanium hatchback 2015. I always feel comfortable and welcome at this dealership and I recommend them to anybody looking for a car/truck. Thanks Kelley!

joepurdy

Aug 29, 2015

This was my first time buying from a dealership, Korey Miller was extraordinarily helpful in finding the perfect car for me. Go see these guys!

knaz41

Aug 27, 2015

Just picked up a new Ford fiesta for my wife and couldn't be happier! we received above and beyond help from Korey Miller he made the whole car buying experience all the better!! he was very knowledgeable on the vehicle and found the right color that fit us. Cant say enough of what a great experience it was & we both highly recommend skyline for any vehicle purchase you might be looking for!

tonz

Aug 27, 2015

My whole family buys from Skyline Ford and Jon Myhre. He is amazing and always goes theextra mile and never disappoints. After dreaming of owning a Ford Fusion for the last 3 years my dream finally came through. Jon found us the exact car we wanted and with the help of Octavio Hernandez we were able to get all the extras completed on the car within a week. We are truly a Ford family and Skyline Ford and Jon Myhre are the best. I can't imagine going anywhere else to purchasea vehicle. You all rock at Skyline Ford. Thank you.Marlene Looney

tporter3

Aug 27, 2015

Jeff White was our sales consultant and was helpful and informative, asked what we wanted and delivered and did not try over sell over up sell, found us what we asked for and that was it! Had a few good stories to boot!

zanks50

Aug 20, 2015

We appreciate our sales person who answered our questions and we had limited time and he also took that into consideration and made our car buying quick and easy

nhoefler

Aug 10, 2015

We had a wonderful experience at Skyline! Jon Myhre took us on several test drives and never pressured us to make a decision. He listened and helped us find the perfect vehicle. During the buying process we were kept up to date and never felt like they were playing any games. All employees we incountered were extremly helpful.

Charlie

Aug 8, 2015

Jack Clevenger was awesome to work with in the purchase of my new Escape. From the initial contact, to the test drive, to the order, to delivery, he was friendly, professional, and available to answer all of my questions. No pressure, no hassles, no games.

newcar4me

Aug 3, 2015

If you want a great car, priced right, from a real person with AWESOME customer service, Jeff White is the go to guy!! Just bought another car from him :)

150LarryH

Jul 28, 2015

Jeremy is a new salesman and was excellent to work with, deserves a A+.Juan was very nice and explained everything to us and was not pushy.

Ron

Jul 26, 2015

I had a list of everything I was looking for on a new 2015 Ford f150,and to make it harder I wanted a certain color--bench seats --cloth--3.5 Ecoboost--6.5 ft box-running boards and on and on.Don Frederickson started looking--keeping me informed of what ever he found.I personally searched Washington-Oregon- Idaho-and Califorina. I felt I got the best deal with Don. Keep up the great job--this is my second new car from Skyline--also would like to thank Mark in finance for walking us through all the paper work--in a way we could under stand it--Thanks again-RON MOTITZ

dutchess

Jul 25, 2015

Jeff is the good guy salesman. He is a rockstar he is the best salesperson l have ever had. He really helped out and made the car buying process wonderful. Thank you

Chuck

Jul 20, 2015

Were considering a couple of used cars that we saw on the website. Came down to the Dealership and received exceptional service from Francisco Arias. Found a car that fit perfectly for what we needed at a reasonable price. It was a pleasant car shopping experience.

winnrs47

Jul 19, 2015

I was a walk-in and I met Jeff White. He was so helpful and knowledgeable! He located the car I wanted at the price I was looking for! There was no negotiating over the price, which I really appreciated. The car I had been driving for the past 11 years had no electric windows, doors or cruise control, nothing. It was like stepping out of the dark ages and into a futuristic car. He took the time to set up my phone to the SYNC system and explained things I did not understand. He set up a time to come back in for a follow-up session. He even rode home with me to get my car, as I had come in with my brother in his car. I will recommend Jeff to anyone who asks me where I got my car. He was great!

NewCar15

Jul 14, 2015

I called Korey Miller stating I was looking for an SUV, he found several for me to look at and test drive, at no point did I feel pressured to make a decision and he was more than willing to answer any questions I had. I would recommend his sales expertise to anyone as well at the dealerships willingness to work with the creditor of my choice. Barbara Goodrich

Terrys Car

Jul 13, 2015

I went into to this dealership to choose between a couple different car types and came away with one I was very happy with. Working with Ron Parrish, Walt and Sage, they made the purchase of this vehicle very easy to get without any issues of any kind. I would recommend this group of guys any time if looking for a vehicle.

sams truck

Jul 10, 2015

My husband and I have been searching for a truck for months. We finally found the truck with everything we wanted for the price we wanted. It was a joy to work with Jeremy, Juan and Octavio, they were very helpful.

Susan52

Jul 10, 2015

Korey did an excellent job helping me find the right car! I wasn't planning on getting a new car, but Korey kept working until it was possible.

Pizzaman

Jul 8, 2015

This was our 3rd car that we purchased from this family of dealerships. Each time the experience has been easy and fun. We bought a 2015 Ford Escape and were able to get exactly what we wanted. Kelley was great to work with and went the extra mile(s) to deliver the car to our home and make sure the garage would open from the car. Thank you!!

marajo

Jul 7, 2015

I went to look into buying another car, but ended p buying on the spot. Phil was very helpful in showing me all my options. They allowed me to take the new car home before all the final paperwork was done and I appreciated being able to have time to really drive the car. I love the new car and so does my 4 year old grand son.

Emteedubyew

Jul 6, 2015

I was very happy with Skyline Ford. I was a first time buyer and purchased a certified pre-owned 2013 Ford Focus SE Hatchback. I'm very happy with the car, and my salesman Chris May was excellent to deal with. He even came back to work on a Friday after 5pm when he had already left for the day to help my wife and I with our purchase of the Focus. The finance officer Walt was very friendly and professional as well.

Josh98

Jul 2, 2015

We recently purchased a used pickup from Sklyine and the experience was great. Even though it was busy, "Wally" took the time to show me what I was looking for and answered all the questions I had. I was able to negotiate everything over the phone with zero pressure and when it came time to trade in my car and drive away with the new (for us) truck, it took less than two hours. That included financing and all. Juan Campa in financing impressed us with how professional he was and he had an incredible amount of knowledge. He presented everything straightforwardly and was efficient. Thanks to all on this fantastic experience. Keep up the good work!

author

Jul 1, 2015

My air conditioning went out on my car while driving in 100 degree heat on 6/26, and on 6/27, thanks to a word from Jim Donofrio, I was at Quiklane in Keizer that morning. Super experience, especially from the manager, JP, who made the situation hassle-free. Kudos to all involved.

torisliv

Jun 30, 2015

I had such a great experience at Skyline Ford in Keizer. I came in unexpectedly and needed a car, almost immediately. Jesus worked with me to find a car that would fit my needs as well as something I would actually like and have fun driving. He also made what could have been a stressful situation on my end very comfortable, easy, and fun! Sage and Phil were extremely helpful and made the car buying experience better than I could have hoped for. I would definitely go back for my next vehicle purchase in the future and recommend Skyline! Thank you guys so much, I appreciate you!

happy used car owner

Jun 29, 2015

Skyline Ford made our purchase of a used vehicle relatively stress free. Special thanks to Octavio Hernandez for his help and for making our purchase so easy. We would highly recommend Skyline Ford to anyone looking for quality vehicles at great prices.

JMonstad

Jun 26, 2015

I was in the market for a specific car, and was looking at a few in the area when a new one came up at Skyline. I emailed and got Garrett to send me some pictures the same day it was listed, and made an appointment to drive it. Garrett was super friendly and easy to talk to, he didn't bother to pressure me, and was very courteous with my family while we checked the car out. When it came time to seal the deal everyone was very up front about costs and financing, and he and Walt stayed late to get the deal done, and even had an extra set of keys delivered to my office. I've never felt good about buying from a dealership before, but this was great, I'm definitely a fan.

Robert Bettles

Jun 26, 2015

We dropped in Fathers Day to look at vehicles....Ended up getting a new ford explorer for my wife on Wednesday. Being able to fill out an application on Sunday and pick up your car on Wednesday and not sit around and wait was awesome!!! Of course it took some hard work by somebody! Phil McColly and Octavio Hernandez were awesome. They were friendly, courteous, polite, and were very knowledgeable about the Ford Product. In 21 years my wife and I have probably encountered hundreds of car salesman, buying at least 24 new and pre-owned vehicles....We have never ever encountered a car sale like this. It was an experience we will not soon forget and would highly recommend!!

FandDSalem

Jun 25, 2015

My wife and I just purchased a 2015 F-150 SuperCab XLT. Love the truck, and really appreciate the work and help we got inthe process. Phil McColly was tenacious in trying to hunt down the perfect truck for us, and wasn't thrown by any curve xxxxx that came up, and was instrumental in making the whole deal come together. Octavio walked us through the government and finance documents, making everything clear and understandable. Great job, great experience, great truck!

the_sooz

Jun 25, 2015

Awesome! Very knowledgeable and friendly! Great working with Jeff! Will come back for future vehicles!!! Was very easy to work with! Jeff and Octavio are both awesome to deal with!

reese2006

Jun 23, 2015

Came in to look at one car in particular. Got to the dealership at 6pm. They brought the car back from the Keizer location for me to test drive. The sales team worked me a good deal and stayed beyond hours to close the deal. I left with the new car I went for at 9:45!! Great job!!Thank you!!

Beaver Believer

Jun 22, 2015

What a stress free experience. Jon was a true professional. No sales pressure at all. Friendly and knowledgeable. I explained what I wanted and we ended up ordering a car from the factory. He kept me informed of the status of my order. He followed through with request. Octavio was also very friendly and professional. Skyline Ford is very lucky to have these two professionals. I will buy another car from Skyline Ford.

dabigbozman

Jun 22, 2015

I purchased a truck from Jeff White, He was extremely knowledgeable about the vehicle(not a ford) and super easy to deal with. He recognized I was on a tight schedule and worked around crazy schedule. He put a short time limit on how long it would take and came in well under it. I have never recommended a dealership or sales person before but I will most definitely Recommend Jeff White and the sales team at Skyline Ford to my friends and family.

Buffalo guy

Jun 19, 2015

Been thinking about trading in the old SUV, and like the new Edge. Made appointment with Walt at the Kaiser store. Walt & Norm had a model waiting for me to test drive. The Edge had the options I liked and within a short time we had agreed on a deal we were both happy with. Thank you Walt and Norm for the positive experience. Jerry

Mark

Jun 18, 2015

When my son and I pulled up to the dealership Jon was there holding the door for before we got of the I hear "you must be my Guy." we never met before but from the 5 minute phone call and little information we talked about he remembered me from 2 days ago! That my friends is call customer service and you don't see much of that these days! Jon had the car I inquired about all ready to go hopped in and test drove (LOVED IT) and purchased it. no BS no pressure and we were done in no time!Thanks Jon!We will back!

rg

Jun 17, 2015

I ordered a New Ford f350, Don Frederickson was excellent to work with. I'm happy with the new truck. Thanks Skyline Ford you are #1

bn91722

Jun 13, 2015

When I was on the lot Jeremy introduced himself. He was very helpful with my requirements. He knew just what I was looking for. After a short drive I had found the car I wanted. When it came time to do paperwork Jeremy, Octavio, and Marc let me know that the car was mine. No problems, no fuss no long time waiting. A great experience. I recommended to my friends that they should go to skyline to get there next car. When its time to get my next one, this is where I will be going.

cf97304

Jun 12, 2015

Jeff White was great to work with; he gave us a great deal and the transaction was hassle free. We will be back for all our future car purchases.

firenslice

Jun 12, 2015

My husband and I were just starting to look for a vehicle to replace his 2011 Dodge Durango. The car he has absolutely loved and drooled over the past 9+ years is the Chrysler 300. We had already test driven one before stopping at Skyline Ford in Salem to see what kind of car might be slightly comparable. What we found was a 2015 Ford Taurus SHO that literally knocked out socks off! We were going to go home and sleep on it before making a decision, but we were given an offer we couldn't refuse, so signed papers that night after the showroom had closed. Wow! Outstanding customer service from everyone that helped with the sale from Jeff White all the way to the guy that detailed it before we left that night. Kudos to everyone on the Salem Skyline Ford team that helped to make it happen. My husband absolutely LOVES his new Taurus SHO!!!!!! Thank you. ??

Vicky

Jun 11, 2015

When I first began looking for a car, we had driven by Skyline and saw the Fusions they had in stock. The gentleman that assisted us was very pleasant. Hispanic I believe. Then about a month later I returned to begin looking at purchasing a car. Korey Miller approached us and he too was a very pleasant and honest person. I was dreading the battle of the back and forth to purchase the car, but, they let me drive it home to show my son and then they worked the next day with me to make the deal as close to my goals as possible. Korey even came in on his day off to assist with the sale. I have recommended Korey Miller to many of my friends. He is an outstanding young man that doesn't play games. He is very nice to work with and I will definitely come back for my next car to Skyline Ford and Korey! About a week after purchasing the car, I received a very nice call from the customer service dept. She too was very nice and pleasant. Nice group to work with!

Perm87

Jun 10, 2015

They put my truck work aside after they find out they don't know what's wrong with it and didn't even bother to call me after it being there for 2 days . Will never recommend them to anyone

strokinhorns

Jun 10, 2015

I have bought Fords from the same salesman for 22 years. He has retired. I was prepared to walk away if I didn't like the process. Garrett helped my wife and I look and compare and test drive and we enjoyed his product knowledge and helpfulness. The color of truck we came to look at wasn't what we wanted after seeing in person. Garrett took the time to find out what we really wanted in a truck and then went to locate it for us. Of course we wanted more options than we wanted to pay for. Between Sage and Garrett they found a loaded XLT that fit our needs perfectly and saved us some money. Our experience was far better than I hoped for. Thank youJan and Marty

Mogie

Jun 9, 2015

My husband and I received awesome service from Jeremy Gattenby. He helped us test drive and buy our beautiful red Ford F-150 that we'd been looking for and found at Skyline. Jeremy's knowledge of the many trucks on the lot was very helpful in making our decision. Thank you Skyline for giving us a pleasant buying experience.

Perm87

Jun 9, 2015

Have a clicking noise in my f-150 and took it to les scwabs and they told me it was a vacuum leak . So I have it towed to skyline ford on commercial st (Salem,Oregon ) and it's there for 2 days and I have to call them for them to tell me they don't know what's wrong with it and there gonna keep it another night .

Ry Ry

Jun 8, 2015

I finally got the right truck, lookout Woods here I come. Thank You Skyline Ford for having a great inventory of trucks to choose from.

VegasBound

Jun 6, 2015

Garrett, Walt & Sage made our experience with driving off with a new Mustang convertible pleasant and easy. They all were polite without any annoying pressure. We didn't get a free Lobster dinner that I was expecting; but other than that, we highly recommend the Skyline dealership. Roger & Rayanne

SammyTee

Jun 2, 2015

Just purchased my 3rd car from Skyline Ford. John Myhre was excellent to work with. I recommend Skyline Ford to anyone. Easiest place to buy a car I have found in the last 15 years!

Steve M. and Connie M.

May 30, 2015

We had Jeff White as our salesman. He is so much fun and so patient to deal with us. I believe he did us right. Made the experience a lot of fun too. Thanks Jeff for all your patience and hard work. Love the cars.

Mustang Sally

May 30, 2015

WOW! I had an awesome experience buying my brand new 2015 Mustang "Ruby Red". Jack and Chad are the best. They never once made me feel pressured. They definitely gives car salesman a better name. I couldn't of asked for a more friendly and helpful experience. They Made me feel very comfortable buying my car. I would definitely recommend friends and family to shop at Skyline Ford. Jack and Chad, your AWESOME! ??

FushionFun

May 29, 2015

Our experience buying a car at Skyline Ford was one of the best car buying trips we have ever had. Jack was our salesman and he made buying a car fun, relaxed, and enjoyable. I never once felt pressured to make a decision and Jack gave us all the time we needed, he even stayed very late to make sure I was knowledgeable with the Fusion before we left the lot. Thank you to Jack, financial services and all the Skyline team for their time and great attitudes.

Edge owner

May 25, 2015

Our Salesman, Jeremy was totally awesome to deal with. He was friendly, helpful & professional & was familiar with the vehicle. I would rate him 5 stars! Where my experience went south was when we began to work with financing. I was asked how much per month I wanted to pay. Then quoted $100 more than that. When I asked what interest % that quote was based on, I got the run-around: "...this is what we figured out but your payment will most likely be less than that..." OK, but what % is this based on? Again, I the finance person & the Octavio the manager avoided answering my question & continued to say: "Your payment will likely be less, maybe even far less. . ." Seriously ? you can't tell me what interest % you are basing your quote on??? How unprofessional is that & what is the logic? and at that point I knew I was being given the runaround. By this time I had spent THREE HOURS with them. I apologized to Jeremy for losing my business and I left. Within minutes Jeremy called me apologizing for the runaround I received and gave me 2 realistic quotes based upon local credit union %'s that were available & explained final approval would have to wait until my credit rating was ran. OK then, this was acceptable. I returned the next day & purchased a vehicle, ONLY because I wanted to work with Jeremy & give him our commission. I would purchase another vehicle from Jeremy (if he works elsewhere because he appeared to be the ONLY honest & motivated person at Skyline Ford. I will not return to Skyline on Commercial to purchase another vehicle, unless I hear from someone they have changed the way they treat customers.

The Dude

May 22, 2015

Jeremy was super cool and worked with us well beyond work hours to try to find the right car for us at the right price. I appreciate his straightforward salesmanship and the effort he took to explore all of our options before completing the deal.

Brends

May 16, 2015

I had a great experience with Jon at Skyline Ford. We drove from Coos Bay and he delivered as he said, The 2013 Focus was in great condition.. Jon made good on his word because of our drive. Big plus he was aware of our town! I've been a ford owner many times over!

ChrisMuhs

May 13, 2015

I just bought my 3rd brand new Ford and once again at Skyline Ford. This time around I went to Keizer. My salesman was Chris May and he was wonderful to work with. The sales manager, Walt Sommerson, was also very helpful and made sure my wife and I were both happy with not only her car, but the experience. I want to thank Walt and Chris for all their hard work and patience and would highly recommend Skyline Ford to all my friends and family.

sarahdtaylorVR

May 11, 2015

We own a business here in Salem and we've been going back to skyline ford for all of our vehicles. I personally went on Mothers day and got a brand new Explorer, i am so excited. I worked with Jeff White and he made the whole experience enjoyable and smooth. I would highly recommend this dealership if you are looking for a good quality vehicle and top notch experience.

Mike

May 7, 2015

I have been in two jobs where I was in charge of purchasing vehicles for our employees. I have dealt with several sales people and dealerships across the country. Out of all the dealerships and sales people Skyline Ford and Jon Myhre have been the best to deal with. I tell Jon what I need for a vehicle and he has always delivered exactly what I needed. When it came time to select a business vehicle for myself, Jon again listened to what I need in a vehicle and what I would be doing with the vehicle in regard to interactions with business customers and once again Jon matched up the perfect vehicle to fit the need. Jon is not high pressure, his customer service is top notch and he is very trustworthy. When it comes time to finally purchase a family car, I will once again, be calling on Jon.

CarBuyerAsh

May 6, 2015

Dealing with Jon was simply the easiest, fastest and most pleasant car buying experience I've ever had. He listened to my needs and got me a car that fit my budget! I went in looking for a good, solid car and I drive off the lot with a car that I love that same afternoon!

F150

May 6, 2015

The team at Skyline Ford did a fantastic job!! I was in and out with no pushy salesman trying to make me upgrade or purchase anything extra. They give you options and leave it at that which is what I like. It was truly the best experience I have ever had with a new car purchase at a dealership.

2012 ecoboost

May 5, 2015

I asked for a 2012 f150 transmission fluid and he sold me mercon v. the owners manual says Mercon lv. owners manual says not to use Mercon v.

totaloilman

May 2, 2015

I turned up at the Salem dealership but the car was in Keizer, but they had the car brought over to me in 10 mins. I took the car out for a test ride on my own whilst the salesman Chris May watched my 4 yr old son. I decided to buy the car and had to take my old car to Silverton to sell it and do all the bank stuff, and Chris came and picked me up to bring me back to Salem. He even gave us both lunch while we waited for the paperwork to be done.All in all great service, friendly and informative staff, and Chris was great with my kid.Highly recommended.

Bonds, M

May 1, 2015

I knew what I wanted, Salesman Jeremy Gattenby found exactly the car I wanted, Octavio Hernandez put together a deal and Juan in financial found an excellent financial package. Jeremy even followed me home in my old car, all the way to Albany. Now that is a top notch employee!

Robert B

Apr 30, 2015

I already knew what vehicle I had in mind, and I am lucky to be a Ford Partner member, so it really was just a matter of verifying exactly what I wanted and making the order. Jack Clevinger was very helpful and helped me get my factory order placed. I was able to monitor the order progress online and was pleased that my car arrived several weeks sooner than anticipated. Everyone has been very helpful and pleasant, and I just love my new 2015 Mustang GT Premium!

als1844

Apr 27, 2015

Want a Ford...talk with Jeff White. We sure did and he more than helped meet our needs with the pick up. I know he also will do a terrific follow up if we need to contact him.

Ron

Apr 24, 2015

Jon Myhre was a pleasant person to do business with. He helped the order process all along the way. he and all the others who helped us did a great job of a new car purchase.

Jan from Keizer

Apr 21, 2015

We bought a Escape and was very happy with the way I was treated. Our salesperson was Korey Miller, he was great. Mark great too.

EliEliOh

Apr 20, 2015

Thank you to Skyline Ford and Jon Myhre for an easy purchasing experience. Jon stayed on top of looking for the vehicle that would suit my needs and called me when one came in. I went and looked at it and it was perfect! All personnel were helpful.

Escape today

Apr 20, 2015

Thanks to Jeff White and Skyline Ford for a terrific car buying experience. My husband and I went in "just to look", and left with a new Ford Escape, There was no pressure from Jeff, he was very knowledge about the vehicle and we never felt rushed -- and answered all the questions we had about the car and about financing. And everyone we met and dealt with were very friendly and helpful. We would highly recommend Skyline Ford to everyone.Myrna and Chris Ward

Jim

Apr 20, 2015

A simple, quick and honest buying experience. Thank you Walt and Garrett for making the purchase of our new Ford Focus ST so uneventful! We love this car and the great price!

RZR Guy

Apr 19, 2015

JUST WANTED TO THANK CHUCK BAKER, PHIL MCCOLLY AND DAVE FOUNTAIN FOR THE GREAT JOB THEY DID SELLING ME MY 2012 F150 XLT SUPERCAB. GREAT TRUCK AND A GREAT DEAL.

bigdollar,123

Apr 16, 2015

I ordered my Ford Mustang Ecoboost from my Sales Consultant Don Watson and he was great to work with and he is a man of his word.Love my new car and thanks again Don Watson!David Huff

Pensger

Apr 16, 2015

I dealt with Don and Marc and received outstanding service from both. They were easy to work with and very helpful. Thanks for a smooth experience.

MissMiki

Apr 14, 2015

I had been looking for a newer car for a few weeks, dreaming of a new one. Found a car I loved, the new Ford Fusion Titanium but didn't think I could afford it. I worked with Kelly Jones and he was great. I was initially leaning towards a used one due to price and he gave me the details on both for a used and new vehicle, incentives and the final price. He gave me options and I never felt pressured, which I appreciated as other dealerships/sales persons can be aggressive with their sales tactics (and it seems there is always hidden costs) Kelly just gave me the information I wanted, needed, and time to make my decision. When my decision was made, Kelly worked with me on my schedule to finalize my purchase at the price quoted. I finally have my 1st new car and I couldn't be happier! Thank you Kelly and Skyline Ford for making my car shopping experience pleasant and efficient!

Ken Anderson

Apr 5, 2015

I had been considering for quite some time purchasing a new F150 through the Costco auto buying program. I initially worked with Norm, but the day I went in to test drive the vehicle I was really interested in he wasn't there so I worked with Ron. All my questions were answered to my satisfaction, and I indicated up front I did not want to be pressured. They seemed to understand and the whole deal went through and I got the exact truck I wanted, and a price I thought was reasonable and came away feeling like it was one of the best auto buying experiences I've had, and I've bought a few vehicles in my lifetime.. Thanks guys.Ken Anderson

Kevin

Apr 5, 2015

After many years in the field of retail, I was pleasantly surprised at the professionalism and courtesy displayed by Don at Skyline. I purchased a 2013 Ford Fiesta and have been quite happy with it.

Joe James

Mar 29, 2015

Purchased a 2015 Fushion through partnership with MAPs Credit Union. Working with Don was terrific. He was professional, knowledgable, returned calls and emails promptly and info was all accurate. Mark in financing was great too, completed paperwork quickly and accurately. No surprises which made us feel comfortable and confident in our experience. Great car buying experiencing all around!

pkm317

Mar 29, 2015

After an extensive search, we purchased a 2014 Jeep Wrangler Unlimited Sport from Ron. We loved Ron's no pressure and straightforward approach to sale. We actually thought Ron and Sage had our best interest at heart to get us a good price on the Jeep and the best financing available. We made the purchase late in the day so I think Travis needs a special shout out for a last minute detail job.

ceildean77

Mar 20, 2015

Don Watson sold us a F150 several years ago, and we just bought a Fusion Hybrid from him. Normally I HATE salesmen, but Don made me feel comfortable and made buying a car easier. It did take most of a day to complete the transaction which seemed a bit much, Don was not at fault and chatting was nice. Thanks so much for making car buying much easier than expected.

johnmahler

Mar 20, 2015

Best car buying experience I've had. Friendly, fast and they work with your schedule. Our salesman was awesome! Highly recommend Jeff White. He texted me with questions instead of calling and kept me updated.

poowas

Mar 19, 2015

purchased a 2015 ford f-250 super duty, worked with jeff white and don Frederickson. They were very easy to work with and found the vehicle we wanted. Closing was easy with mark having all the paper work ready when we arrived to pick up our purchase

Lehcar77

Mar 6, 2015

Thank you Phillip McColly for helping w/ new Ford Escape thanks for your help and patience. You rock! Your awesome, thanks again.CheersRachel Stewart

bhs722

Mar 4, 2015

We recently purchased an F350 from Skyline. They had a truck we were interested in, so we made the drive from Hillsboro. We talked with Korey on the phone before going, and he was very helpful, without being pushy. While most dealerships would kind of dance around the price question, Korey was willing to give us a solid price for the truck and a range for our trade-in over the phone. When we got there, the truck was pulled up front and ready to take a look at. Korey seemed very knowledgeable about the truck, and was by far the best, most pleasant, salesman we worked with during our two week search. He earned our trust and our business. We would do business with Korey and Skyline again.

xx-1 5.0

Mar 2, 2015

I drive by the dealership daily on my way to work, and kept seeing a beautiful Mustang that I wished I could have. I always loved Mustangs and owned 2 before but had to sell them. This one was a dream like out of a custom show. One day for kicks I stopped in and asked about it, thinking it would be priced way out of range. I heard the number and my heart skipped, because it was actually a way better price than I expected. Still unsure it was an option, I drove the sweet ride thinking I would live with the memory of it, but before I knew it I was running an app and being handed the keys. "Congratulations" he said, for I had just unexpectedly bought my dream car. This one isn't going anywhere, I want to be buried in it.

WhiterlSuperDuty

Mar 1, 2015

Great Experience! My first new car in 10+ years - Jon worked with us even when he was scheduled for vacation time, scheduling additional option additions to the vehicle we purchased. Octavio was there at the door every time we showed up, ready to help. We were there well past closing on one particular evening. Absolutely NO pressure salesman ship, just good service. Vernithea was a wonder on the internet, even though I never met her face to face she made the whole transaction happen. We live rather far away and had to drive some distance to get to the dealership. We had visited 5-6 dealerships and Skyline Ford was the only one who had just what we were looking for. Their inventory is impressive. And, I appreciate the new tools for doing research and homework that were not available 10 years ago. There were many more faces that I do not have names for, but everyone was friendly and helpful. Having seen their service department, I have no hesitation to bring my new vehicle back to Skyline Ford for regular service and maintenance.

Shoot,dang,snap

Mar 1, 2015

Was looking for a nice little mpg vehicle. "Wally" & "Jackson" really helped me out. I'm not certain if the sales people here work on commission, because these two genlteman worked so well together it was like I had two sales people. Thanks for the hard work fellas.

kpat909

Feb 28, 2015

We had a great overall experience at Skyline Ford. Prices were clearly listed online with all the information. From our first call to inquire, to the very end of the experience, there was never any pressure or attempt to sell us something we didn't want.Wally was great. He took us right to the car we were interested in. He never pressured us to buy anything above our price limit, and was very friendly. He answered all of our questions, and even joked around with us.We were already approved for a loan through my credit union, but they use an outdated system, and we couldn't reach them on Friday evening when we came in. Wally worked with the manager Octavio and the financial manager Marc to find us a loan we could approve right then with a better interest rate.Wally was even nice enough to help us get the car all set up and our bluetooth synced before we left. We absolutely love our 2012 Ford Focus!We went here on a whim, but would definitely go back. Top notch service!

Rob B.

Feb 19, 2015

Jeff was awesome. I carefully did my homework before selecting my new mustang. Jeff was a breath of fresh air when buying a vehicle. Jeff never pressured me and always made himself available when I had questions. I highly recommend Jeff when you decide to select your next vehicle.Octavia made the transaction seem effortless.

Selopez

Feb 19, 2015

I'm a returning customer and have purchased 3 vehicles from Chris Wagner and Jeff White. They are highly knowledgeable and once again exceeded our expectations of a car dealership! I'm a lifetime customer thanks to those guys. They went above and beyond our needs and we drove off the lot with a brand new rig. Thanks guys!

heylove28

Feb 16, 2015

Jon Myhre was a very nice and helped us feel very comfortable in purchasing our vehicles and Octavio Hernandez was very polite. Jon, thank your for being patient with us and thank you for everything that you did for Oryliss and I and helping us get not 1, but 2 vehicles on Valentine's Day. Don't be surprised to see me coming one day with some Gumbo!

Kim

Feb 14, 2015

Don and Mark made the experience of getting our daughter into her very first BRAND NEW vehicle one of the best and most relaxing experiences ever. She loves her new Ford Edge, it's the perfect vehicle for her and the kids, with room to grow over the next few years. Amazing experience Skyline Ford - Don Fredrickson is an amazing salesman and Mark is a tenacious negotiator!

Tina

Feb 7, 2015

I would like to extend my appreciation to Team Skyline Ford most esp Salesman Korey Miller for being patient and knowledgeable with the vehicle I was interested in (Jeep Commander). Furthermore, he was honest & able to explain different options for my Husband and I to see what would fit our financial situation. Overall at the end, I felt we had a really good deal with our trade-in & discounts added to our purchase. Thank You Korey.

hlovaas

Feb 3, 2015

I had a great experience. I dealt with Vee and Jeff online and Korey and Mark were great at the dealership... I need one more word for the review to submit, so here's one "Yey"!Thank you,Harley

Chloe

Feb 1, 2015

i had an awesome experience from the entire team from the quote for the insurance claim to driving away in my new car :) a special thanks to Jack, Brandon Adams and Leon for the amazing customer service!

Don

Jan 31, 2015

Just bought a car in under an hour from Jeff White. A straightforward transaction with no games and the right car to meet our needs and a price that made sense. Can't imagine how many other people would've sold me cars in the past if they simply operated the way. This is car buying a fun way rather than a pressure deal that you want to avoid. Way to go Skyline and Jeff.

Engel Ct

Jan 31, 2015

Bought my used truck from Leon Adams. Don Fredricson did all of the paper work and follow up to make my buying expierence an awesome one. I would recommend Skyline Ford to anyone looking for a new or used car in the Salem Keizer area.

mhern270

Jan 30, 2015

If you're looking to purchase a new vehicle, I highly recommend Jeff White!! Feels great leaving the lot with a reliable car. Will definitely be back in a couple of years for my second vehicle and Jeff White will be my go to person.

Nancy

Jan 30, 2015

Super experience. Korey listened and was amazing at finding what I wanted. Found my perfect Ford and I'm going home with a great vehicle. Thank you.

formerchevyguy

Jan 28, 2015

I have been a chevy/GMC truck guy for 30 years. Jeff White was friendly, professional, and got to the point. I'm coming back in a few months to talk about another Ford vehicle with Jeff. He is a 5 star salesman.

mattymotorcycle

Jan 25, 2015

We just bought our second car from Skyline and Jeff White in less than a year. That we returned to Skyline Ford should say it all, but we nonetheless want to make sure we again recognize Jeff White for his service, demeanor, integrity, professionalism, friendliness, and hard work on our behalf. Ask for Jeff White! Juan Campa in the finance office made the experience amazingly quick and streamlined, and is very enjoyable to work with.

kariandjed

Jan 13, 2015

Very Happy with our New Car. Jeff was great to work with, very knowledgeable, down to earth, and patient. Thanks for your help Jeff! you did a great job!

Sgillespie

Jan 13, 2015

My husband and I recieved awesome customer service! Korey and Juan were very helpful in finding us a great fit for our new car. We thank you very much!

Miata Maniac

Jan 5, 2015

Just wanted to let others know that this dealership is professional, friendly and helpful. Everything I expect from a dealership, I found at Skyline. Actually, they exceeded my expectations. Jeff White was so friendly and helpful, he actually passed on another customer asking for him to finish with us. The vehicle I bought was most likely one of the lowest priced pre-owed vehicles on the lot, but he was more concerned with giving us a great buying experience, even though it possibly meant losing commissions with the other customer's larger purchase! That's highly commendable in my book. I would highly recommend Jeff and Skyline Ford. Try them first!!

jjtamez

Jan 4, 2015

A few weeks ago, my boyfriend and I, purchased a 2012 Jeep Liberty Artic. We saw this particular model about 6 months ago and were fixated on finding one for ourselves. We got a hit in early December that one of these models was available at Skyline Ford in Salem, OR. We jumped on it! It was everything we were looking for and more. We live in the Bay Area and were more than willing to go up north and purchase the car. Our first contact was with Octavio and he was great to deal with. From the moment we expressed interest in the car he was extremely responsive and very pleasant to work with. Octavio and the Skyline Ford team made an our of state purchase super easy and were very accommodating. Even though we rented a car in Portland and drove to Salem, Skyline Ford offered to pick us up at the airport and drive us back to the dealership. Once we arrived, we met Jon and he had the Jeep ready for us. He took us on a test drive and started the process for us. We then met with Juan in finance. In preparation of our arrival, Juan was in constant contact with us making sure we had all the right documents turned in, so when we arrived, he had all the paper work ready, so we could sign everything and get back on the road to California. I would highly recommend Skyline Ford for their great customer service!

Adilyn

Jan 3, 2015

answered all my questions honestly and provided me with options!! amazing service and sales! highly recommended ! make this your first stop to purchase a automobile, you will be happier than ever thought possible in your new car purchase!

oregongal

Jan 3, 2015

I'm late in writing this review, however, I must tell everyone what a fantastic experience my husband and I had when we purchased our car from Skyline Ford. Our salesman, Ron Parrish was the best and the General Manager, Leon Adams was also great. Thank you for providing such a great service! We highly recommend you!

tandrewb

Jan 2, 2015

Thank you, Jeff for the great customer service. You were up front and answered questions honestly. We got a great price on both the car and the truck. Thanks for the help!

Penny

Dec 31, 2014

We originally saw an ad in the paper and called another dealer. They were not helpful. After a bit of internet research we found that Skyline Ford has the #1 rating for sales and satisfaction. So, we called Skyline and talked to Jeff White. He answered our questions honestly which was a great first step. We stopped by the dealership later in the day, Jeff greeted us at the door and helped us find the Ford F 150 we had seen advertised on their web page. That truck is now in the garage, we got an awesome deal and had a great buying experience. Thank you!

Welte

Dec 31, 2014

Thanks, Jeff White, for the great experience. We love the truck and feel like you answered our many questions well, and gave us a good price. It was well worth the drive from Vancouver, WA, to Salem, to get this particular truck. We would not hesitate to recommend Skyline Ford, and you, to our friends.

Michelle

Dec 26, 2014

We were given the space and time to make decisions without pressure. Jon was friendly from beginning to end. We did our homework before buying and wasn't looking for car we purchased but couldn't be more delighted with the car Jon helped us to find. Well done.

Camden

Dec 25, 2014

I recently went to Skyline Ford to test drive a 2014 Ford Focus Titanium hatchback, and loved it. The customer service was excellent, and Dan was friendly and easy to deal with. Thank you for the experience of buying my first new car!

Miguel & Rebecca

Dec 24, 2014

Great experience. The quickest I've ever bought a car. Loved the tour. Thank you for showing me how to limit my husbands speeding. Wally was very knowledgeable about the features on the fusion.

Bruce

Dec 20, 2014

Wally made this the most enjoyable auto purchase I have had in years. I believe that Wally helped me get a fair price for the vehicle without a lot of back and fourth bargaining. Thanks Wally.

satcustomer

Dec 18, 2014

We walked in, met Korey. Told him what we wanted, and had it within an hour. Thank you from very satisfied customers. Fritz and Sherry.

elaineiingram

Dec 13, 2014

Skyline has always been where I go for purchasing and service of my vehicles. I appreciate the time and trustworthy help I receive from them.Thank youMerry Christmas

Adriana mtz

Dec 9, 2014

I liked how jeff answered all my questions with a great attitude. Did not have to wait much. I bought another car previously and it took about all day but at skyline it was a fast service. I was very pleased.

NickiScholz

Dec 7, 2014

Korey made the buying process easy and stress free. He wasn't pushy about getting us into just anything. We were able to make the decision in our own time and get the car we wanted.

Wujciks

Dec 5, 2014

We have bought several vehicles from Skyline Ford and Jeff White. Jeff makes the car buying process very fun and simple. He is very knowledgeable and professional about his products. Thank you

dave.barker.9469

Dec 4, 2014

My wife and I were only going to look at cars this day but came home with a 2013 recent trade in Nissan Murano SUV.The salesman (JON MYHRE) is the best of the best. My wife and I really dislike car shopping, but he made our experience fun and enjoyable. This is my family's third vehicle from Skyline and each time gets better and better. We will be back again in the future and will highly recommend others to shop there too!GO DUCKS !!!Dave

Happy lady 2015

Dec 2, 2014

Jeff White made the car buying process very easy he is so knowledgeable about his cars I always tell everyone about Jeff and what a wonderful salesman he is. thank you skyline ford

Niejah07

Dec 2, 2014

I like to thank Jeff White for his outstanding customer service.. I brought a ford expedition back in May from jeff, we were so amaze with his commitment and dedication to his customers, we decided to purchase a second vehicle from Jeff, we purchase a Ford Taurus.....

ajj6123

Nov 23, 2014

Jeff White was great with our kids! Buying a car is stressful enough, but when you have to bring young kids, it makes it that much more stressful. Jeff took them aside when signing papers, and was talking to them and cracking jokes with them. He went above and beyond with the kids, and therefore our experience overall was positive, warm, and encouraging. Jeff tried to figure out the best program for us and was very patient while we worked it out. He was excited for us, and like I said, great with out kids! I would definitely recommend purchasing a car from Skyline Ford and working with Jeff White.

Harley and Sharon Sundet

Nov 21, 2014

Our experience trading in our P-U and purchasing a new car was very pleasant. Kelly Jones helped with this process and he was very attentive and helpful.

dsrocco

Nov 15, 2014

Jeff White was a 'gem' during my recent first Lease purchase. He was patient and understanding to all my questions and personal needs in a vehicle. I loved my 2011 Escape but, excited to have a 2015 now! Skyline Ford is #1 in my book. A heartfelt thank you to Jeff and all the other staff who made my transition smooth and painless!

tomwthornton

Nov 2, 2014

Ordered a 2015 Mustang in June, finally arrived in late October after months of bugging my sales rep, Jack Clevenger. Just a big shout out to Jack for keeping tabs on it not to mention very quick & fair up-front dealing. Probably the most impressive part was his being a mother-hen (sorry, you know what I mean) for protecting of the car when it arrived.I must give a big-thumbs up to all staff, current & past. All my dealing (service, sales, body shop, support staff) have always been positive and always with a personal touch. Always a pleasure to give them my business!

darchris7

Oct 31, 2014

Jack Clevenger made our buying experience painless--he's down-to earth, straight-forward and low pressure. Thank you for smoothing out the decision-making process. We love our upgrade (F150 to an F250) and are looking forward to being able to tow our trailer to more parts unknown! Can't say thanks enough!

sareisig

Oct 29, 2014

We bought a used Tahoe from Don Frederickson and the service provided went above and beyond. I own a small business and it is hard for me to get away. Don respected my time and delivered the vehicle and brought all the paperwork to my office.. The whole transaction took 10 minutes! Most dealerships I have been to can take up to 4 hours to get you through finance. I would highly recommend Don and Skyline Ford to anyone looking for a new or used vehicle.

cwa951

Oct 27, 2014

Worked with Jeff White and purchased a used vehicle. He presented himself in a friendly professional manner, and was easy to work with. The overall experience with Jeff and Skyline Ford was good and I would not hesitate to recommend them to my friends and family.

matt.steffen.942

Oct 25, 2014

I contacted Skyline Ford on a used 2011 F250 optioned like i could not find anywhere here in Montana after i was burned by a dealer is Southern Washington who sold a similar truck out from under me AFTER they had sent me a purchase order. Having this happen i was very apprehensive dealing out of state again but Jeff White answered all my questions and worked with me through the whole process. I rented a car here in Montana and drove down to pick up the truck and it was EXACTLY as described! What a relief! I HIGHLY recommend this dealership and Jeff White! Integrity is something you rarely find this day and age!! Thank you Jeff!!

dudewheresmycar1

Oct 21, 2014

Jeff White was a very low pressure and straight forward salesman. Nobody was pushy during the time we were there. Overall it was a good sales experience.

Gary & Karen

Oct 19, 2014

Whitney and Ron, our sales people were fantastic. No pressure and very helpful. They made the buying process seamless. Sage was very good as a financial guy but could ease up a bit on the selling of after market stuff, but I realize that is where the big mark up stuff comes in. After all they make their living off of selling. The overall experience was great and we traveled 225 miles for our 2012 Jeep Liberty and drove home very pleased.

lindseyshields

Oct 18, 2014

Korey helped me find the perfect car for the right price. I got treated great, everyone was Pleasant and friendly to work with. I will definitly recommend this place to friends and family, thanks again for the great experience!

Happyfamily2014

Oct 13, 2014

Jeff White was very helpful and helping us by our new family truck we love Skyline Ford and we will always go back to Skyline Ford.

Alberto Gomez

Oct 7, 2014

Right off the get-go I was greeted by Jack Clevenger who actively listened to what I was looking for. Not only did I get to test drive it but I am now the happy/proud owner of a Ford Mustang. Jack and Marc Merzenich bent over backwards to make it all happen and got me an extremely awesome deal! Amazing car buying experience.

4x4chick1979

Oct 5, 2014

I came into the dealership looking to find a new truck. I was greeted warmly and friendly. I was asked very knowledgeable questions as to find out my needs and wants for a truck. After a brief conversation about my needs Dan "Wally" Waldron led me directly to the truck I purchased. We took the truck a test drive, and it was everything Wally said it would be. After that we sat down in a comfortable room and chatted and did a little paper work. We argeed upon a price and that was that. No hassle friendly sales. We recommend to everybody. Thanks Wallace. You're a real mans man.

escapetofun

Oct 5, 2014

We're now the proud owners of two Fords purchased at Skyline Ford, with our most recent purchase being a Ford Escape. Jeff (Ernst) and Jeff (White) bent over backwards to please these customers, who are not easy to please. We walked away with a great vehicle at a great price and definitely recommend Skyline to those who want a great buying experience.

rockobuster

Oct 4, 2014

I worked with Jeff Ernst on a recent purchase of a Ford F-150 XLT. Jeff was straight with me and very professional from the beginning to end. I'm an awfully hard customer to please in these situations and I walked away with a smile. I was very impressed.

Oceans12

Oct 3, 2014

My boyfriend and I recently purchased a 2014 Ford Focus from Skyline Ford. We had the pleasure of being greeted by Jeff White, who was very informative charismatic. I would definitely return to Skyline Ford for a future purchase!

Cslee

Sep 24, 2014

Jeff and the whole team at skyline ford are miracle workers! I had a very unique situation and they were very accommodating and got me into a new car!

Sherry Cobine

Sep 24, 2014

Jack was so efficient and on top of what I wanted. Best Salesman, and auto transaction I have ever experienced. Thank You 2-thumbs up

kristeni12

Sep 16, 2014

We went down to the dealership, when they were about to close for the night, to purchase a 2011 Mazda 3. Come to find out that it didn't have A/C. Dan the salesman found another Mazda 3 with A/C that we ended up purchasing for less money. Dan, Octavio, Marc and Keith all stayed almost 2 hours after they closed to seal the deal. I couldn't have asked for a nicer group of people to work with. After so many discouraging conversations with other dealerships it was refreshing to walk into this dealership with such nice friendly people.

dark4une

Sep 14, 2014

I have worked with one car dealership, Skyline Ford and one dealer Jeff White, he sold me into my Subaru, then into my Jeep Patriot but he left the company for awhile and even though I was considering a trade up I did not want to work with anyone else.Recently Jeff came back and contacted me about a used car deal, excellent condition, excellent price, we made plans for me too see it but before I could another dealer took a down payment on it and It was no longer available. I was on the road to Madras this weekend for the "82 class reunion and I get a call from Jeff telling me its available again, when I got back from Madras I drove in to check it out and after a test drive and some research I signed myself into another car that had some major perks *Major Perks Jeff White has been a good friend and has always found me a great bargain, the staff at Skyline Ford have always treated me well and I want ot thank Chris Wagner for making the paperwork easy, I look forward to bringing my business back to them in the future.If your looking for a great deal from a no hassle dealership contact Jeff White at Skyline Ford, tell him Derrick sent you...

Fulletas

Sep 13, 2014

Jeff was wonderful and helpful! He listened to what we wanted and found the car we were looking for quickly. We had our kids with us and he was very patient and accommodating.

ed.hall.790

Sep 12, 2014

I went through the Costco Auto Discount program and was directed to Skyline and Don Frederickson. I had a pretty good idea of what I was looking for in either a '13 or '14 car. Looking through your websites I narrowed my choice to this '14 Fusion SE and it came down to what kind of discount I could receive. It was great working with Don. He and the rest of the team there made this a wonderful buying experience. It hasn't always been that way for me in past car/truck purchases. In the last 30 years, I have now purchased two cars from Skyline and would definitely recommend them.

linda maddy

Sep 9, 2014

I hadn't bought a new car in twenty years. I stopped at Salem's Skyline Ford on Commercial and felt very comfortable. I told Korey Miller what I was looking for and immediately was shown what they had. Korey was extremely knowledgeable and personable. I felt he was trustworthy, and on my side even though he worked for Skyline Ford. Korey made it possible for me to buy the car I wanted. I'm not easily won over. I would buy again from Korey. He is currently teaching me how to operate all the bells and whistles because I am way in over my head. He makes me feel confident that I can do it. I'm still happy three days later. Behind the scenes Chad and Mark made everything run smoothly too. It was a first rate buying experience. !

ALCunningham

Sep 2, 2014

Last Sunday, I Purchased my new C-Max from Francisco at skyline Ford. I strolled in 15 minutes before closing with my 2 year old son who was exhausted after a full 2 days of car shopping. After helping me find the right C-max, we did all of the paperwork in their waiting room which is set up great for kids. Francisco even played with my son as I signed. I couldn't have asked for a better Salesman. They stayed open 2 hours late for us, and EVERYONE was very friendly and understanding of a very very bored kid :)Thank you!-Allen Cunningham

Aaroncurry75

Aug 30, 2014

Awesome selection of cars. And Jeff was great to work with. I would recommend this dealership to anyone who is a first time buyer. And anyone who is looking for a positive buying experience

debra.j.smith.35

Aug 26, 2014

jeff white was an awsom salesman very knowegable and helpfull and the finace manager chris was nice also got me out of my focus which i hated

Pat the pilot

Aug 22, 2014

Thank you Skyline Ford for having such a wonderful salesman Jeff White. He made the car buying experience very easy and fun. Margo is also one very helpful person.

murrymom47

Aug 14, 2014

What a great our salesman was the best. He was born to sell made us feel so at ease. Thanks Jeff you are one great guy.

bfh

Aug 12, 2014

My family and I where looking for a good reliable family vehicle. Jeff was great personable and great person to work with. By the time we were done working with Jeff we were pleased in the car that Jeff had recommended, it wasn't even on our radar of cars to look at. There was a little hick up in the financing portion but Chad was able work out an amazing deal that will have us coming back in the future. Thank you Jeff and Chad for your hard work!

Debra Frame

Aug 10, 2014

This was by far our best experience at buying a new vehicle. No pressure, and everyone was very knowledgeable at what they do. Thank you!

Happy Michelle

Aug 6, 2014

Jack is a rare gem among car salesmen. He is honest, paitent and down to earth. He was extremely helpful and listened to what my objectives were in looking for a new car. Thank you Jack and Skyline Ford for my new Ford Focus. I'm a very happy and satisfied customer.

Cmyers1020

Jul 30, 2014

Jeff is a very knowledgeable, friendly and thorough salesman. I asked him to show me both an Edge and an Escape. He listened to what I wanted and was very respectful of my questions. After I decided on the Ford Escape Titanium, he was extremely helpful instructing me in all of the features. Working with him made this, by far, the easiest and best car buying experience ever! I totally recommend Jeff Ernst!

lindsayh1210

Jul 30, 2014

I hope Skyline realizes what an asset they have in Margaux. She is the best. You will not find a more honest, genuine, dedicated person. Plus! Flowers, rainbows and unicorns follow her wherever she goes. :) PS Jon M. is the best salesmen!

Dorothy's

Jul 29, 2014

Jeff was very knowledgeable very helpful and very patient with me I will always buy cars from Jeff White. Thank you skyline ford for the lovely Edge

Davethemuss

Jul 28, 2014

It's super shiny and cool and black and cool. Jeff was really good. He didn't take $20,000 off though :-D 25 words is tuff!

chrisjan

Jul 27, 2014

Mike Adham in the internet business center was wonderful to work with. Got me the deal I wanted and had excellent communication. Even came in on his day off to meet me and my wife. Jack Clevenger handled our sales deal and made it easy and fast. I would tell everyone from Eugene to drive to Salem. You will get a better deal and a much better experience. These guys are great.

Sweetieandbee

Jul 26, 2014

Jeff found a way to help us out. Not only did he help us find a car, but he helped find a second car for us. He is the most amazing salesman on the planet. We will tell everyone who to buy from... Your finance manager is a also quite amazing. (Chris Wagner). Thank you Skyline Ford for truly being the best dealer ever... Jeff White is a wonderful salesman and an asset to your organization..

kennethwb45

Jul 24, 2014

Jeff made the car buying process very easy. We love him..... We will always buy our cars from him and tell everyone how great he is. Love our car.

GDWater

Jul 14, 2014

I had such a wonderful experience at Skyline Ford on Commercial St. Salem, Oregon.The salesman, Korey Miller, was fantastic. I am so happy with the car he sold me I cannotthank him enough. Korey made it the greatest time, covered all the things I needed to know, even helped me sync my cell phone to the car. My husband and I are so grateful to Korey andconsider him a good friend now. He even wants us to come and see him again soon. And weplan on it since my husband would like a new truck. I have to say even the atmosphere at Skylinewas very pleasant, the offer of refreshments and the wonderful people we met. The big bonus wasthe 1.9% interest on financing, Korey and Mark were a wonder in getting this for us. Thank you Korey from the bottom of our hearts, plus we just love our Ford Focus SE Hatchback. Yay.

ldilbone8jnet

Jul 14, 2014

Typically our car buying experience is not something we try to remember. This time was different. Several weeks before we were ready to commit to a purchase, we visited Skyline Ford and were met by a sales associate who was friendly and did not pressure us to buy. Later, when we were ready to make the commitment, we called Jon and he was immediately able to help us. He set aside a block of time for us to come that was convenient for us so that he could help us figure out the best purchase/lease option for our needs. We will definitely do business with him and Skyline Ford again.

bettyboop8774

Jul 13, 2014

Jeff made the car buying process wonderful we will always recommend and buy from Jeff. He is very knowledgable about the Ford trucks. Thank you Skyline Ford

Sigunnia

Jul 13, 2014

I had such a great time purchasing my new 2014 Escape. I love it! All of the people there are great! Its relaxing, no stress, they make you feel good. Wally (Dan Waldron) was probably one of the best salesperson I have ever dealt with. His manager, Octavio Hernandez, was friendly, and made the process go smoothly. Chris, the finance man, was exceptional. Very informative. Love you guys!!!

trangnabb

Jul 7, 2014

It was a pleasure to work with Jeff. He tried very hard to find me the truck I wanted and, in the end, I ended up finding something even better. Very pleased with the truck and the overall experience at Skyline. I was in a hurry that day, and Jeff pulled through and got me out the door with great financing (2.5% on a used truck!) and a great truck in under 2 hours.

Prod1gy503

Jul 6, 2014

Jeff was very friendly and committed to giving me the best option for trade in to get a brand new vehicle. Made it easy to get my old gas hog out of my hair. He doesn't waste multiply hours of your day like other shady dealerships! Fast service, friendly! #GiveJeffAPromotion!

bobsaget550

Jul 5, 2014

The car buying process was simple, easy, and straightforward. Sales associates were helpful and positive and in general a pleasure to work with. I would shop here again.

Jan1950

Jun 30, 2014

They were good to work with. The only problem they have is that they sell too many vehicles. When it came to going through financing,there was a lineup of people and it took longer than I had planned.

bywatera

Jun 28, 2014

As a first time buyer, I was very skeptical and nervous about the car buying experience. I wanted to go to someone who I knew would help me feel comfortable about this experience and have my best interest in mind. My sister purchased a car from Octavio a few years ago and had a wonderful experience. I decided to go to the same dealership and same salesman. Octavio and Jeff did a wonderful job making me feel at ease with the buying process.I was interested in buying a new car that fit my needs, that was affordable, reliable and safe. Octavio and Jeff worked hard to find me the perfect car. Thank you very much Octavio and Jeff!

chrisdougherty

Jun 28, 2014

When we first came to Skyline Ford to talk with Jeff about finding my wife a car, we were unsure of what we were looking for, and just starting our car search. Jeff was very knowledgeable about what was available, and listened to our "wants" even though we were still pretty unsure of what we actually wanted. Jeff showed us both new and used vehicles that he had available on the actual site, but also took us into the office and searched all vehicles that fit our needs and pricing that skyline had available at all their sites. Since this was the first dealership we had visited, we told Jeff that that we really felt a need to visit other dealerships to find out about other options, Jeff was very low pressure and had no problem with us dong that, and we really appreciated that. Jeff did explain that if we found something that we liked with another dealer, that he could try and obtain the same deal for us, just let him know. We ended up buying the first car that Jeff recommended and feel that we got the vehicle that fit our needs very well. Overall, I was very happy with the service and care that Jeff gave us, and I will be referring anyone looking for a vehicle to him. (My parents also bought a car from him about two months ago, and had the same positive experience). As long time Salem residents, we had never done any business with Skyline Ford, but have worked with a couple of other dealerships in the area, and I would just like to add, that Jeff has changed that for us. We will return to skyline ford for any car needs we have in the future.

mleepitts

Jun 27, 2014

I am from Michigan and was looking to buy a new ford. Jon Myher was awesome. There was no pressure to buy and he was so patient when I asked him a million questions. I found my dream car and I'm really happy I found skyline ford on the web. Jon helped me with all the new technologies in my car and said if I have any problems to give him a call. Mom and I are definitely happy with skyline ford and a big thank you to Jon Myher for all his help!

Jasonandkelly

Jun 25, 2014

Jeff was a great guy to work with and made our buying experience really easy and painless. He was able to find exactly what we were looking for and matched a price we had found elsewhere. We would definitely recommend him and Skyline to our friends and family.

llfolmar

Jun 25, 2014

Went with my oldest son and his girlfriend to assist them in buying their first new car. Was immediately struck by the nice smiling faces that greeted us at the door, didn't hover but were available when we had questions. Saw a Mustang in the lot and was encouraged by my son to look/test drive it. Having always wanted a mustang but have been driving a "soccer-mom" van for oh so many years, it was scary to dream. Went for a test drive with family and salesman Don Watson. It was the most fun I've had driving in years!! They had great rebates, worked with my trade-ins, and gave me a great price I could deal with while still getting the car of my dreams. The manager Leon was awesome and the loan officer Mark Merzenich made the whole process as painless as possible. I would recommend Skyline Ford to any family member or friend. Heck we bought two cars in one week from them have never no regrets at all.

DeeDeeHathaway

Jun 23, 2014

I was very impressed with the service from beginning to end. I did not feel at all pressured and I will be a return customer :)

jm1374

Jun 23, 2014

We really had a great experience car shopping with Jeff White. He helped answer all our questions and went above and beyond making sure that we were satisfied with the vehicle we chose. We will most defiantly be back in for our next vehicle purchase.

neice1

Jun 17, 2014

Went in for an estimate on fixing my truck, Found the mustang I wanted and got it with no problems, no hassles! Thanks Jeff White for being such a great salesman.

auntynano

Jun 14, 2014

Korey made my purchase a painless experience. I appreciated his professionalism. He was very friendly and helpful. I would recommend Skyline to anyone who was looking to purchase a new or used vehicle.

southpaw50

Jun 8, 2014

Very kind, and helpful. Made my first car buying experience wonderful. Seriously would recommend anyone to this Ford dealership! Jeff made the entire process easy, painless and fun.

spacemarine83

Jun 1, 2014

I am very pleased with the service and selection at Skyline Ford. I was happy to work with Mr. White who was very quick to get the deal closed. His no hassle/ no pressure approach to the sale was wonderful and really took the stress out of buying a new car. I will be buying there again in the future for sure.John

defdef

May 30, 2014

Jon Myhre is a great person to work with. His communication skills and openness through the transaction made this the easiest perchace of my life.

brydieann

May 29, 2014

My experience with the dealership was good. Karim was very considerate and accommodating. The finance process was another story. Either they were very busy, which there was nearly no one there at the time, or they're very slow with the paperwork. We waited almost 3 hours after signing the deal before we were able to finalize the paperwork and go home. The car, on the other hand, was another story. We noticed stains on the interior of the roof and asked if there had been any sign of leaking. They said no, none that they're aware of. There were also stains on floor that looked like the dash was leaking and a mildew smell throughout the car, which we were told is from the carpet being cleaned and not drying quick enough. Both of these statements from the dealership were lies. They had been in possession of this vehicle for 7 months so should have been well aware of the leaks throughout the car. Luckily the leaks were fixable and the smell went away after if had time to dry properly.Third but not least, we bought our car during a promotional period in which we should have received a MasterCard gift card. 2 months later we have yet to see this gift card.Overall the customer service was great. The car... not worth full price!

Niejah

May 29, 2014

Jeff White sold me my dodge back 2006' he's a outstanding sales person appreciate his help. Jeff I'll be back in 6 months to buy my wife a vehicle.

happydays2014

May 27, 2014

Entire experience was awesome and painless! Skyline has a wonderful staff! They made buying my new car a pleasant experience. I definitely recommend Skyline Ford!!

Rlagunas22

May 26, 2014

Jeff Ernst was great to work with, not pushy at all,took the time to research all my questions and was very patient with me in my decision, I had narrowed down my purchase between a Mustang from Skyline and another dealer,and choose Skyline. Part of my decision was based on Jeff and his friendly and professional service. The other dealer was the usual car dealer, very pushy and was stunned when I actually left the dealership to test drive another car. Not Jeff! I told them both from the start I was not going to buy a car that day but was test driving, and did just that, but Jeff was great and understood that from the get go, and allowed me to leave with out the usual pressure to buy right way. The very next day I came back and bought the car at Skyline and would recommend them to everyone I know! Great service great people!

Kirbkins

May 23, 2014

The Skyline Ford sales team who I worked with in Salem were friendly, genuine, and comprehensive in their explanation of the leasing process and the features of my new Fusion. I received a great deal and I am extremely satisfied overall. Very helpful and knowledgable people to work with!

lisatr23

May 23, 2014

Overall experience was great! The sales staff was friendly and knowledgeable and they were able to get us into a new car with a great financing. Would recommend to family and friends and will definitely be back!

Robsic

May 22, 2014

I recently bought a used truck at the Keizer store. It had low miles and I took a gamble, by not buying a warranty, to keep payment lower so we could afford a travel trailer as well. the same week that I bought the truck the transmission went out.. we were devastated. I took it to a shop and it ended up costing almost 3000 dollars to fix. I worked with Leon who had BJ's blessing and they covered nearly all the cost of the repair. Believe me when I say I will never go to any other auto dealer. Skyline ford is truly a step above the rest of the dealerships in the valley. Thank you for your commitment to your customers Skyline..

ljbjornstad

May 20, 2014

My new car purchase was the most painless experience I have ever had with a dealership. Jeff Ernst was fantastic. He's new to the business and didn't hesitate to admit that he didn't know everything, and what he didn't know about, he found out for me (I very much dislike when people want me to think they know what they're talking about and try to bluff their way through a sale). Jeff is the epitome of a "no pressure" salesman, and I truly appreciate that. I purchased my car at night and had to drive home 25 miles in the rain. Jeff called me the next day to find out how my trip went in a new car I was unfamiliar with. Awesome customer service! Sure, there are plenty of car dealers much closer to my home, but my fantastic experience with Skyline Ford made the drive to Salem worth every mile. Seriously, everybody, you need to go to Skyline Ford to buy your next new or used car. They are WONDERFUL!

Jakqwe1

May 9, 2014

Skylines body shop is the only department of theirs that I will do business with. My car has been in their shop for two separate jobs and every time they have gone above and beyond to take care of me and make sure I'm happy with their work. I had to return and have some work redone and they took it back without question and made it right. 5 stars for the body shop. Skylines service department/ mechanics shop on the other hand is awful. They never stick to their price, they charge you for work you don't ask for and with out notifying you that they are going to do it.

Abush01

May 7, 2014

Car we requested to look at moved to the dealership and ready for us to test drive right away. Salesperson was easygoing, friendly and accommodating. At no time did we feel pressure to buy anything at all. They worked with us on the vehicle we really wanted and didn't try to divert us to anything out of budget or out of our interest. Took some time even though we went in prepared with our own financing. We left happy with our purchase, trade in value, warranty and never felt pressured by anyone of the sales team.

queene1204

May 3, 2014

I heard an advertisement on KHOPE 107.9 by Roberson Ford in Albany Oregon that encouraged us to check out or options. Since we live in Salem we came to Skyline Ford where my husband had purchased pick ups in the past and where I had purchased in the past as well. We were greeted promptly, no pressure and fair trade in. \Jeff White's personality glows with positive, friendly energy who really appeared to believe in the Ford product.

leafygreenes

Apr 30, 2014

We experienced quick, friendly service. No pressure. No stress. Straight-forward pricing. They exceeded our expectations with the car we wanted and a lower payment than we expected. There were no hidden fees or surprises -- we left Skyline feeling like we'd just done business with friends. We will go back to Skyline Ford in South Salem for our future car purchases. We're extremely happy with our experience and highly recommend this dealership!

lasuzette

Apr 23, 2014

We purchased a used vehicle from Skyline Ford on Commercial St, April 19, 2014 with Jeff White as our salesman. This guy is amazing! He worked his tail off to please us, from the test drive to the paperwork, he was top notch. I have had other salesmen before at other dealerships be pushy and down right unpleasant to deal with but Jeff made it very easy to do a deal. We have bought a lot of cars over the years and Jeff is one of the best in town to work with. This guy should get a raise or at least a trip to Hawaii !!Thanks for all your help, Jeff. We will be back to see you.Suzi and Danny Knowles

daddiofive

Apr 21, 2014

I was contacted by skyline Ford the next morning. They offered me a car that was overpriced and not anything that I was looking for. I have sent made a nice purchase of a beautiful car in the price range that I was looking for. I can't imagine that they will be making much money if they aren't turning away solid offers for vehicles in the price range that is considered reasonable.

fiestafan

Apr 17, 2014

I was in the market for a used car. My husband and I started our search online and then took our search to the dealerships on the weekend. We had been to three dealerships already and were getting discouraged. Until...we drove to Skyline Ford on Commercial Street. Dan "Wally" Waldron was our salesman. He was easy-going. He did not push us to a particular sale, and listened to our search requests. Dan wanted to make sure we got what we wanted throughout the whole sales process. We ended up buying a brand new car! Thank you, Dan for giving us a fun and friendly car buying experience! We appreciate it!

mattymotorcycle

Apr 15, 2014

I started with a simple Internet query and ended up buying an awesome new Explorer Limited. The "why" is pretty simple: 1. Everyone I interfaced with, online and in person, was genuinely respectful and friendly and "nice." 2. They stayed that way even when I became very tough in negotiations. 3. I got a great price and a couple unexpected perks that they didn't have to give me. Jeff White was the salesgentleman I worked with; he was great, negotiations were fast, he and Skyline were honest and up front. Ask for Jeff White and you'll see what I mean. The ultimate questions about a dealership and buying experience are, Would you return there and buy a car? Yes, I would. Would you send a friend or family member to that dealership and salesperson? I absolutely will.

rdharlin

Apr 5, 2014

My husband and I were looking for a new hybrid car. We didn't know anything about Skyline Ford so we were a little apprehensive about going to a dealership we weren't familiar with. We were met with friendly faces soon after we arrived. We arrived around 2:00 pm and test drove three different cars. The salesman, Jon, spent all afternoon into the evening helping us with all the information we needed to make a decision on the ford fusion hybrid. We asked the dealership to give us their best offer on our car with no "game playing" back and forth. There was no pressure, no game playing, and we had a very fun experience. Thank you Skyline Ford for making our car buying experience a delight. We have bought many cars over the years (we are retirement age) and dealt with many dealers. We would recommend Jon Myhre and Skyline Ford to everyone.

DaveandRonna

Apr 3, 2014

After at least half a year of searching, researching and pondering where to buy a good used truck capable of easily towing a 19 ft. fishing boat, my husband Dave was finally ready to take the leap and make a purchase. This is not a man who takes major purchases lightly! He spent a good portion of his evenings surfing craigslist, truckfinder, etc looking for 'the one'. He made a couple of unsuccessful forays to local dealers before we headed south of the WA/OR border. Our third stop was at Skyline Ford where Daniel 'Wally' Waldron greeted us warmly. Dave had called ahead and told him which vehicle he was interested in and Wally had seen to it that the 2004 Silverado was ready for a test drive. When I saw it being parked I knew we would be bringing it home with us. Dave elected to have Wally drive as he knows the town of Salem well. Wally answered all of our questions clearly, made us feel relaxed, just an all around pleasant and no pressure experience. Dave played it cool all along but the first opportunity I had to get him alone, I told him he needed to make an offer or I was going to head home without him so he would have to buy it! The process of bargaining and financial transactions went smoothly and we felt that all business was above board and convenient ly conducted.All in all, buying a vehicle from Skyline Ford in Salem was a rewarding experience and we would both enthusiastically recommend this business to friends and family.

kmanuiwa

Mar 30, 2014

My wife and I purchased a Ford Fusion Hybrid yesterday and and had THE best auto buying experience to date. Jack Clevenger was extremely professional and friendly. Plain and simple, we were not harassed nor were we pressured into buying something that we were not comfortable with. The usual greet and meet at the dealership quickly turned into a pleasurable experience that was about our needs and nothing else. We got what we wanted at the terms we requested. Jack allowed us to take our time in making our final decision and actually left the room as my wife and I discussed the purchase. At one point, we actually left the dealership to attend a birthday party as Jack and Marc Merzenich continued to work on our requests. Whatever the case, my wife and I will definitely refer anyone and everyone to Jack at Skyline Ford. Thank you Jack!

staczsmom

Mar 29, 2014

My husband an I met Jack a few weeks ago. We knew what vehicle we wanted and Jack gave us excellent customer service, he took us for a test drive and found a vehicle in Portland that was a match for us. We had to wait about 3 weeks for our house sale to close to buy the vehicle. There was no pressure, no phone calls asking if we were still interested (which is a big plus to us) when the money was available we called Jack to let him know we were ready to buy and he had the car there the next day. It was the least stressful vehicle sale I have ever experienced. Thanks Jack and the Skyline Ford crew for pulling it all together! We appreciate all of you.

foxfacefarms

Mar 16, 2014

It was a bright and sunny day.... :^)We found a car and our sales person, Karim Ibrahim, was extremely patient and he really worked to help us with what we needed. He answered all the questions that we asked and what he couldn't answer himself he found the answer(s) from someone who had them. We give Karim Ibrahim 5 stars or an A+! Marc Merzenich (finance dept.) was also very helpful and efficient. Between the two of them they hurried the process of buying the car we wanted along so we could meet with our prior obligation in a timely manner. Marc Merzenich gets an A as well.Skyline Ford should be proud to have such good people representing their business.

MaddyAl

Mar 16, 2014

This is the worst dealership. It's to bad the owners (Donofrio) are such crooks. I went to look for a reliable used vehicle with my grandfather. We were greeted by eager salesmen who were extremely pushy. At some point I was talked into a 2003 Lincoln 's (one of many mistakes). When I asked about scheduling a time to have the car inspected by our mechanic at AJ's, my grandfather and I were told that the head mechanic for An's also worked for them and he looked over each car. After taking it into An's they confirmed my suspicions that Ford had lied to us. Long story short the car was a lemon. The DAY after I bought it the radiator blew out on me, to which of course, their response was tough luck. The list continues down from there for the next year. I was out a total of 16,000 dollars! I finally was able to find a wonderful car at Honda of Salem and now own a great pilot! The staff there was wonderful and gave me zero grief about having my mechanic look it over. They were extremely professional. Please take my advice and stay far away from Skyline Ford!!!

bukanero

Mar 15, 2014

I bought a 2013 ford flex from skyline ford about a month ago. Karim Ibrahim helped me thru the whole process from looking for the car I wanted to getting it. He really helped out on everything he could. I recommend him if anyone is looking for a car go see him. Karim Ibrahim. Really nice guy and very helpful he also knows a lot about the cars. Thank you. Guys for all the help

aumsville2006

Mar 12, 2014

I wrote a review yesterday about the bad experience I had with the service department at skyline ford. I was pleasantly surprised when Dan "Wally" called me this morning and express his sincere concern about making things right for me. The sales department at skyline made up for my bad experience yesterday and reimbursed me for what I had to pay for technician's time. I appreciate them reaching to me and making it right! I got reimbursed for what I paid servicing the key of my 2013 ford focus less than 24 hours later! I will definitely buy my future cars from skyline Ford, the people at the sales department and management made things right! Thank you for recognizing when a mistake has been made and for listening to my concerns! If you buy a car, go to Wally! I highly recommend him! I definitely see an Escape in the future, and Wally will be our salesman.

dcspock

Mar 11, 2014

This is our first Purchase that we have made with Skyline Ford, and, we were pleasantly surprised how friendly and knowledgeable our salesman Dan Waldron, was. He had answers to all our questions, and, helped us to find the right vehicle for us. There was no pressure to buy. Dan had patience with our questions and helped us "Try-on" the vehicles we wanted to with out pushing us into any specific vehicle.I felt as though what mattered to Dan was making sure we found the right vehicle, and, that we knew how all the features worked. Dan patiently listened to our questions and even Sync'd my wife's iPhone to our new car (2014 Ford Fusion Tuxedo Black). He even showed her how to play the music on her iPhone through the car stereo through the Bluetooth wireless connection. I know that we could have figured out how to do these things going through the owners manual, but, having Dan get this set up made us feel comfortable with our new car, as though we had owned it for quite some time. I wish to also say that the experience with the Finance Manager Marc Merzenich was great. We purchased a few additional items with our vehicle Extended warranty, etc... and there was no pressure to purchase these items. He offered us options and explained what the benefits would be to us, and let us make our own decision with out any coercion. This was a very pleasant car buying experience. I would highly recommend that if you are looking for a new car that you ask for Dan "Wally" Waldron, you will be happy you did, we are very happy he was our salesman. I know that if I have any questions or concerns, Dan, will follow through to make sure we are well taken care of.

vsescape

Mar 9, 2014

I was NOT looking forward to the whole car shopping experience, but Dan and the team at Skyline Ford alleviated my anxiety. My saleman, Dan "Wally" Waldron was a very nice, laid back guy and made me feel comfortable from start to finish. I detest high powered sales people, but Wally was anything but. He was professional, courteous, very knowledgeable about the product, but did not try to sell me me things that I didn't need or want. I will be looking forward to coming to his tutorial classes on how to work my car options cuz I hate reading manuals!!! I would also like to give a shout out to Mark, the Finance Mgr. He was very kind to me while I was "signing my life away" which put me at ease.Thanks guys for the pleasurable experience (I LOVE MY ESCAPE) and I'll bring a batch of chocolate chip cookies for you on my next visit. : )

Jaimie1983

Mar 7, 2014

Dan was the best salesman I've ever dealt with nice, funny helpful, not pushy did everything in his power to get us exactly everything that we wanted would always go to him I'm the future highly recommend that you ask for Dan for all your car buying needs

SaraHernandez

Mar 3, 2014

Dave Coolidge was a great salesperson to work with. I showed up without an appointment and he was very accommodating even though he was finishing up with another customer. I didn't feel pressured to buy my car and because of the very very good price I was offered, I ended up buying the vehicle, even though I wasn't particularly in the market to make a purchase that day. Working with Sage on the financing side was also fantastic. He worked some magic and got us an amazing rate that was better than what our own credit union could offer us. I would highly recommend Skyline Ford, Dave and Sage. We will definitely go back when it's time to buy another car.

steved2

Feb 7, 2014

Thank You All from the bottom of Steve Roberts and Dorothy L. Anderson's Heart. Love this 2013 Ford Limited Explorer it is Grand in the Snow. The 4 wheel drive got me (Dorothy) home when I5 was shut down on thursday I got to drive the freeway medium to come back home up North never slid once. Bless you all for helping us I will recomend you to everyone I know. see you soon.

mreed23

Feb 4, 2014

I had a great experience with Dan. He was very helpful and friendly. Even though not a Lakers fan. I may name my kid after him.

mudrunr

Jan 29, 2014

I wandered in to Skyline Ford in Salem over a month ago because I saw a Jeep. I have been looking for a Jeep for approximately 9 months and could not find one that fit my needs. The one I looked at that day also was not particularly what I was looking for. I was approached by Karim, who was very friendly and personable. I was pleased with the way I was treated and I appreciated that he did not attempt to try and 'coach' me into a different vehicle. He asked me what I was looking for in particular, jotted down some notes and took my information so he could contact me when something that fit the description came available. As of today, I now own that Jeep that I was looking for and truly appreciate Karim taking the time to meet my picky needs. I absolutely will purchase from Karim again and plan on encouraging my friends to go to him when they are in the market for a new or used vehicle.

foley8587

Dec 27, 2013

Dan spent most of his day with me at the skyline ford lot on commercial street in Salem.He was very nice, respectful, not pushy, listened good & was extremely knowledgeable with all of the 4 cars I looked at and test drove!!!He answered all of my questions quickly and was a I had some nice conversations with him during my test drives and time I spent looking at the cars I was interested in!His customer service skills & knowledge goes a long way with me!!! Im 39 and Im old fashioned in the belief that customers come first and should be treated well! I have no problem saying that Dan is the best salesman I have ever experienced in my life!I will continue my business with skyline ford in the future, because of his service to me!Thanks, Dan!

chuxford

Dec 26, 2013

We had no intention of buying a car that day. We just stopped by Skyline Ford to talk about the possibility of trading in our 2012 Ford Fiesta for a 2014 model and get an estimate of the cost. Karim helped us narrow our focus to a particular car, then guided us through the buying process. This is certainly the mark of a good salesman. I would describe him as quietly insistent. We were favorably impressed with the honesty and efficiency of the finance representative (John?) as well. We love our new car and look forward to excellent service at Skyline in the future.

bcjcpdx

Dec 24, 2013

Met John through Skyline's online services. We gave him information of what we were looking for and explained that we had a unique situation with our trade in. He listened, had everything complete when we met at the scheduled time and was able to accommodate us with all of our needs. The process was quick, pretty much stress-free and by the time we signed the papers and drove off the lot, my wife and I felt like we'd made a new friend.

firenslice

Dec 24, 2013

Karim did a great job at answering all of our questions and getting us a super deal with the car we wanted. He and Chris (finance) ensured that our payments were right where we needed so that we were comfortable and made sure that we understood everything along the entire process. He even made sure we knew that if we ever had any questions or concerns at all that he would always be available for us. After all of the papers were signed and we were given the keys to the car, Karim even went so far as to place one of the red Christmas bows on our new car for the photo as it was my Christmas gift this year. Nice touch! :)

dstevens1979

Dec 16, 2013

You guys are awesome. I love my new car. I tell all my friends to go see David at ford in keizer. Thanks you guys!

shelly58

Dec 16, 2013

Jack clevenger made buying my 3rd car from Skyline a painless experience. I would highly recommend both the dealership and Jack for your buying needs.

Kate12388

Dec 9, 2013

Jeff was extremely friendly and answered all questions we had. He was very thorough with his answers and helped us get the best deal we could! We also appreciated him being so patient with us, since we had a crying tired baby with us. We also came in at about 7pm on a Saturday night not expecting to buy that night. He was never pushy or seemed like he wanted to rush us just so he could get home. We appreciate him and everyone who helped us that night! Great service all around!

mpeppler

Dec 7, 2013

We were searching for a first car for our daughter and found a very clean, low mileage Ford Focus on Skyline's website. The sales staff responded to my inquiry promptly. Our first visit to the dealer was with Jon Myhre. Jon was very helpful and knowledgeable about the product and interested in making sure this vehicle was a good fit for our daughter. We took a test drive with Jon.Korey Miller made a follow-up call a few days later and was also very enjoyable to work with and helpful in making this a great deal and a very enjoyable buying experience for our daughter. Both Jon and Korey were extremely courteous and accommodating to our needs, and have a very low-pressure sales approach, which I appreciated very much.Chris Walker made the financing and signing process flow smoothly and effortlessly. He explained all aspects and options without making it confusing or drawn out. I would recommend anyone looking to buy a new car, or replace an existing vehicle, to give Jon or Korey a call or drop by for a visit to Skyline Ford and let them help you find a vehicle to fit your needs or wishes.Thank you, gentlemen, for your assistance.Michael P. - Salem, Oregon

goateck

Dec 5, 2013

We came into Skyline Ford to look at the new Ford Fusions. Korey Miller greeted us promptly and took us right out to the car we were interested in. We explained to him that we were looking for a vehicle that had great gas mileage and could fit a family of 4 comfortably. He reviewed all three options in the Fusion family with us, helping us understand the pros and cons of each model and letting us check each of them out. As we were interested in commuter gas mileage, Korey spent a lot of time working with us sharing a lot of knowledge about the Fusion hybrid models. After a test drive of the Fusion Energi we were hooked and Korey helped find us the exact car we wanted, which was not in stock at the dealership but they got it for us and included all the great Black Friday deals that were going on. The leasing process was dead simple and we are now proud owners of a new Ford car.

dennisb464

Nov 23, 2013

I told my salesman Don Fredrickson what kind of car and options I wanted and he delivered. Price,ease of purchase were made easy by Don and the employees at Skyline Ford.

njmourich

Nov 11, 2013

Our recent experience in purchasing the 2014 Ford Explorer was truly enjoyable. We were able to get all the options we wanted at what we felt to be a very fair price. He answered all questions for us, and was available with responses very quickly. We will definitely recommend him to our friends.

ddogg1

Nov 6, 2013

We have never purchased a new or used vehicle from a dealer that cared as much about Customer Service as Skyline does. Dan and Octavio went out of their way to make sure we were completely satisfied and provided a "no pressure" buying experience. It was a pleasure doing business with them and we will continue doing so in the future!

grant gill

Oct 26, 2013

Really enjoyed working with the sales people. They wh were friendly and honest. I had a specific car I waneted and a price I was willing to pay for it. When it came down too it the salesman just said the company just payed too much on the car when they took it in and couldn't get the the number I needed. So I left with no car buy no hard feelings either. I would do business with them again. And hopefully we can work out a deal.

turboecoboost

Oct 19, 2013

I was in a real predicament when I brought my 2005 f-150 in for service and found the motor had a bad seal and metal fibers went through out motor giving me 2 options; 1 replace motor, 2 replace truck.I was working out of town and had to do everything over the phone due to vacation plans that had me leaving that following Friday. Korey went above and beyond service finding me a new truck that fit my needs, he was very thorough in explaining all aspects of the NEW f-150 eco-boost and I am very happy with my 2013 f-150 and the whole Skyline experience.I will definitely recommend Korey and Skyline to any one looking for a great Ford experience!!!

RickB3390

Oct 16, 2013

This has to be the easiest, most relaxed and rewarding experience my wife and I have ever had in purchasing a car. They asked a few questions and showed us a couple different vehicles that was in our price range. Dan Waldron took the time to show us ALL the new toys in our new ride!!! That ment a lot. Thank You Skyline for the great experience....

helviej

Oct 10, 2013

Great customer service was given by Korey. Knew everything about the car and could answer all of my questions and give comparisions of oither models/makes Ford offers. It was low pressure and refreshing. Mark in finance was wonderful to work with as well, paperwork took less than 30 minutes to sign. Walt helped locate the vehcicle I wanted with all the features. It was a superb demonstration of great teamwork.

billydo

Oct 2, 2013

When calling to ask questions about the C-Max Energi, John McComish was very personable and knowledgeable. When visiting the lot, he answered all our questions and if he didn't know the answer, he found out for us. Although we were only checking out the C-Max Energi, we walked off the lot owners of a 2013 C-Max Energi. We wanted a color that was not available, but before leaving, John had located one and made arrangements for its delivery - which, to our joy, ended up being sooner than we all expected! When returning the next day to pick up our new car, John took us on another little drive to review all the extras our new car comes with. Previous experiences with car salesmen do not compare with this one - John did a great job!!

xrodolfox

Sep 28, 2013

Jeff was great to work with. He was clear, helpful and polite. The car I wanted was in stock (most important), and I walked out exactly with what I had wanted.

robojax

Sep 24, 2013

This our my second experience in purchasing a new vehicle from Skyline. In both instances we was treated professionally, courteous without feeling "pressured" to make a decision. We ordered our 2014 Explorer on 8-1-13 and were told in would be about 8 weeks. The vehicle arrived early. The sale person went over the complete detail of the vehicle and scheduled a follow-up session 3 days later which was completed today. All our questions were answered and we would highly recommend Skyline because of their courtious and thorough information and there ompetitive pricing.

lllscottsj

Sep 20, 2013

I was so impressed with John McComish. He knew the color of the vehicle I wanted with the options I selected would be hard to find. He didn't push me to settle for a color vehicle that was easy to get. Instead he kept me informed on the attempts to locate my perfect vehicle. it took a week but he found the perfect vehicle for me. What a pleasant buying experience. The best I have ever had with purchasing a new car.Would highly recommend John McComish as the go to guy to get what you want without being pushed into settling for.

kjmarkey

Sep 15, 2013

Korey was great to work with, he is friendly and we ejoyed buying our new truck from him. He is extremly knowledgable about our truck. Our trade in process was really easy. Mark was also quick with the paperwork and really nice to work with. This is our fourth vehicle we have bought at Skyline Ford, we will be back when we need a fifth!

kimlee68

Sep 14, 2013

One of the best experiences ever. Korey was awesome. I would recommend Skyline Ford and Korey to everyone. Stop by and see them and get your new car.

Chucker312

Aug 24, 2013

"Craig at the Skyline Overstock location was a great help..."I was going through my mid-life crisis and was driving by and saw a Mustang on the Skyline Overstock lot. When I stopped in, Craig was there to meet me and he was the perfect guy for the job. He was very friendly, patient and above all else, he didn't try to "hard-sell" or push me into a car that wasn't right for me. I test drove three different Mustangs and four vehicles all together. He was very patient with my indecisiveness. When I finally found the "one" for me, he made the buying process very smooth and seamless. I am now the happy owner of a fantastic silver Mustang and I owe it all to Craig.

Mary Ann Fahlstrom

Jul 23, 2013

My experience at skyline ford was great!! Thank you Mark Hollon, my salesperson; thank you Walt Sommerson; And thank you Marc Merzenich in financing. I feel that I received excellent service, a fair deal and I had no doubt I was dealing with a dealership that values integrity. I will recommend you all to my friends and family!

buddydumb

Jul 21, 2013

We feel Jimmy gave us a terrific deal. Kelley, David and Sage were absolutely wonderful, resulting in a good buying experience. It may be too early to rate, but we love the car. A big heartfelt thank you to all!We certainly will recommend this dealership to others.

okyday

Jul 19, 2013

Keizer Skyline Ford is the best dealership I have ever bought a vehicle from. So, I came back for my second purchase this year. Professional all the way. Thank you all.

RichNusser

Jul 19, 2013

I would Absolutely Recommend Skyline Ford. The Donofrio's and their Management staff have just what you need to feel Comfortable when you walk in the doors. I've been a Loyal Customer since the early 80's. Either Jim or BJ Donofrio have helped me during that time period. I can't say enough about the service and personal attention you get when you buy from the folks at Skyline Ford! Just this past week BJ got me into a Great 2011 F150 Ford Platinum truck! Thank you BJ and All your Staff at the Dealership!!

2BeckyD

Jul 17, 2013

I just want to thank Ron an his team Sage an Carver for such a comfortable process in buying a car. They are a great team to work with an will be back again. Thank you

LEF97302Ford

Jul 12, 2013

These three fellows, Dan Waldron (Sales), Octavio Hernandez (Sales Manager) and Chris Wagner (Finance) were great to deal with during our purchase of the 2013 C-Max. This was not a high pressure event, all three listened to what we had to say and what we were looking for... Not pushing what they wanted to move. Although in previous years we have done our Ford business with a different dealership, we felt Skyline Ford would be more able to handle any service needs the new technology the C-Max may require. Oh, and they make great coffee!!! Larry Francis

RatedS1959

Jul 11, 2013

Stopped in to look at some used Mustangs. After talking with Daniel we took a ride in a Focus ST and was totally floored by the car!! The next day I was in my own!!! Everyone at Skyline worked extremely hard getting me the right deal and financing!! I could not be more pleased!

dfishell

Jul 1, 2013

Karim was great to work with. Straight forward and very knowlegable. He was patient with me and showed me several options and really got to know in order to get me into the vehicle that suited my needs.

newcmaxowner

Jul 1, 2013

I suspect I'm not alone in walking into a car dealership with a certain amount of trepidation. All one has to do is read any online "guide to buying a new car" and you'll find seemingly endless warnings ranging from how dealers will influence you, all the way to how they'll actually try and trick you. Add that to the fact that I don't buy cars very often (since buying my first car 33 years ago, this is the fifth one I've ever purchased, so it's not like I'm experienced at this), and you can imagine I was a little apprehensive when I walked into Skyline Ford.And let's face it--cars are somehow very seductive. I don't even consider myself a "car person," and yet if a salesperson said "Ya know, not only does this model come with an AM radio, but--when it's not cloudy outside--it can pick up not three, but FOUR stations," I would probably gasp in amazement and start writing out a check. It SHOULDN'T be like this: I mean, outside of a house or maybe a lear jet, a car is the biggest purchase most of us are likely to make. You would think that would make one calm, cool, collected, logical, cautious and reasonable...but it doesn't seem to work that way--at least not most of the time.And this is why I can so highly recommend Skyline Ford in Salem. I worked with John McComish. From the get-go, he clearly wanted to help me find not the coolest, most tricked-out car, but the BEST car for me. And he did this with no pressure whatsoever. It was actually a pleasurable experience--in fact, it was fun. To give an example of how good John is to work with, at one point (after my first test drive, and after I'd subsequently stopped by a few more times with questions), I went over to Skyline with my brother. I wanted to get his opinion on the car I was interested in. I asked John if he could open one up for us, so that we could take a closer look at it. He said he'd be happy to do so; but instead of taking us to one out in the lot, he went and got one, drove it up, and suggested another test drive. I asked if he would drive it, while my brother and I checked it out, and took notes on the interior, the ride, passenger comfort, etc. Maybe a less-scrupulous salesman would have insisted I drive, in the hopes I would catch "new car fever." But not John--he actually seemed to enjoy the fact that he would be the one doing the driving on that occasion!I don't want to make this a novel (there are several other positive things I could write, believe me). In short, everything I experienced at Skyline was top-notch. It was an absolute pleasure to work with John; however, I should mention that I was favorably impressed with the other personnel I met there as well. All very friendly, and professional.Head to Skyline Ford, and ask for Big John. You'd be hard-pressed to find a better salesperson to work with.

bobbyluy

Jun 24, 2013

They worked hard to help me get the truck I wanted. No pressure. Very happy with my purchase. I will go back for my next one. Thank you.

JodyGonzalez

Jun 20, 2013

I came into the dealership with no idea what the outcome would be. I told them up front I had very little down payment and I had bad credit. I expected to be treated poorly with those being the first words out of my mouth but I was treated very well. Mark valued the price range I gave him and went to work right away to assist me in finding a car to fit my tight budget. Mark went to the finance department and instead of coming back with an attitude such as I've experienced many years ago in other dealerships, he came back with a compassionate attitude and let me know that the finance department was doing their best to find me a loan based on my financial limits. Mark and the finance department worked diligently until they found a loan for me and the other exciting thing is they worked quickly. I'm now driving a car that I really love, I have financing and I didn't have take a lot of time to do it. Over all I am VERY pleased with the service by Mark H in sales and Mark in financing.

Jkaltenbach

Jun 17, 2013

Incapable of solving technical issues. They would rather sell you parts instead of solving your problem. Also their costs are 25% higher then other nearby Ford dealerships.

BlueFords

Jun 14, 2013

Everyone was very nice and friendly and very professional. It felt like we were dealing with family. The showroom was clean and inviting. The customer service was excellent.

mhepler

Jun 11, 2013

We shopped at several other dealerships, and without question the professional, no bull experience of dealing with skyline "Karim and Octavio" was outstanding compared to the other locations. We were happy with the trade value, the sales prices, and Chris in the financing office hard work at finding us a low rate. I would recommend that anyone interested in a good experience purchasing a car or truck visit skyline ford. Thanks to all involved.

HeatherC2001

Jun 7, 2013

My girlfriend and I came onto Skyline Fords lot and were met by an energetic salesman named Jeff Wright. He showed us the two vehicles that we were there to compare. The Ford Edge and the Ford Escape. On his way back from the office while getting the key to show us the inside of the two vehicles, he brought the brochures for each vehicle. We all three sat in the Ford Escape and compared the interior and exterior lengths and widths of the two. We both learned a lot about sizes and options the vehicles come with. It was an informative experience and he made it so comfortable for two girls out shopping to simply compare alike vehicles.When we are ready to purchase, we will absolutely be coming back to see Jeff! Thanks for all your help Jeff!

shoemarn

Jun 7, 2013

Ole and BJ went out of their way to find me a car that I could love. I ultimately chose an Explorer but it was a bit out of our price range. BJ went above and beyond to get us a price that we could live with and I love my new car. John showed me its great features and the staff were very friendly, helpful and informative. I would highly recommend Skyline Ford to everyone if they are looking for easy to work with staff, great prices and great vehicles. Thanks again guys!

diayou

Jun 6, 2013

Norm was great to work with, had a great experience and felt we got a great trade in value for our vehicle. Love my new Explorer! Would definately recommend this dealership. This is our second vehicle we've purchased thru Norm and Skyline. :)J D Young

lhatmaker

Jun 5, 2013

I have never had this excellent experience with a dealship. Jon was great person to work with and Mark the finance person was also great to work with. I will go backThanks

Anjee

Jun 3, 2013

No hassles in buying my car. Also everyone at the car lot was heplful, friendly and accommodating. Especially Bj! Thanks Bj, I love my ford flex!!!

robynrae

Jun 3, 2013

We enjoyed everything about our car buying experience. The reason for choosing "4" instead of "5" on price is simply because we thought the price set by Ford was a bit high, but we really liked the vehicle and our salesman went to a lot of trouble to find one with the extras we wanted in the color we wanted, so we purchased though the price was higher than we had anticipated.

desmondlodge

May 30, 2013

My wife and I were very pleased with the service we received at Skyline Ford of Keizer. Ron was very easy to talk to and was very helpful every step of the way. Unlike the other car dealer with multiple sales people to deal with, Ron was the only person we had to talk to about cars and sage for the paperwork, or as I like to call them, "The Dynamic Duo"; what a concept. Easy, simple and a lot less time than we expected to spend for the car buying process.I would and will recommend Skyline Ford to all that ask. This is our second vehicle bought from this dealer, but I am sure it won't be the last.D. McKinney

salmonfishing

May 29, 2013

Kory listened and clarified what we wanted in a vehicle/options and located a new Expedition that closely matched our needs. His straight forward & personable approach made him a pleasure to work with. Walt & Chris rounded out an efficient team from which we feel we received a fair deal. We have related our positive experience to many of our friends. Buying a new car should be a positive and exciting experience which was certainly the case for us. Bill & Judy Christianson Date of Purchase: 5/10/13

dwaino

May 28, 2013

david Coolidge was a great salesman, followed through with all the details I request, even my insurance agent ! He explained the features of a new vehicle to me. brad the finance guy was also a pleasure to work with..."just the facts". Hate shopping for cars, but this was actually quite good.

rternst

May 28, 2013

We were able to go to Skyline and purchase the vehicle that we wanted at a price we were fine with. Dan was very helpful in this process.

Iamjamrrs1

May 25, 2013

Great experience. Dave was very helpful and enthusiastic we will use them again. Chad in finance was also very helpful. And Chris washed the truck all nice and pretty.

acoolbarrett

May 23, 2013

Tim was amazing to work with when buying a "new to me" car. I was in a pretty bad car accident that totalled my car and didn't know where to begin looking. Tim took the time to listen to what I wanted, got a good handle on how much I was willing to spend, and worked tirelessly to accommodate me. He even came in on his day off to make sure that I got the car that was right for me. He is an assest to your business.

Brandonkelly

May 12, 2013

Awesome dealership! Korey was very knowledgeable and no pressure. My wife hates to buy cars but did not mind these experience at all. It was even a pleasure able experience for her! Will definitely buy from Skyline again in the future.

Danny Schierling

May 9, 2013

I was looking for a specific car with a specific price in mind. I went to Skyline and met Danny. He showed me a few cars but they did not have exactly what I was looking for. I left liking the cars but it was not what I really wanted. Well just a few weeks later Danny called me and said they had just taken in my "perfect car" on trade. I rushed down and sure enough it was exactly what I wanted for less money and less miles than I had originally set out for! Great service and car buying experience.

TereseBrakke

May 9, 2013

I was looking for a specific car with a specific price in mind. I went to Skyline and met Danny. He showed me a few cars but they did not have exactly what I was looking for. I left liking the cars but it was not what I really wanted. Well just a few weeks later Danny called me and said they had just taken in my "perfect car" on trade. I rushed down and sure enough it was exactly what I wanted for less money and less miles than I had originally set out for! Great service and car buying experience.

abbyzab4

May 6, 2013

Jon worked with me all the way through the sale. No pressure. I told him what I wanted and expected from this purchase. He followed through. If he did not know the answer on the features of my new hybrid, he found out right away. I added a special coat on the car, and he met me at the door for my service, walked me to the service dept to help check me in, and showed me where I would come for service appts in the future.I received a rental car and he again personally assisted me to that dept for the car. He has been very helpful in helping me learn all the new technology in my new Ford Fusion Hybrid 2013, and I have an appt to meet with him again next week to learn more about the navigation system. I absolutely love this new car, and I am very pleased with the service and courtesy I have been shown. I highly recommend Jon Myhre as a Sales consultant. He has been patient and attentive, which satisfied my expectations of the experience I wanted to have.This dealer is top notch in my opinion. I checked out Albany and Eugene, but chose Salem Skyline Ford.

devon1780

May 6, 2013

My experience with the sales staff and and financing people at Skyline were top-notch. They were respectful of my time and we were able to come to an agreement with a minimum of the issues typically associated with purchasing a used car. In addition, after purchasing the vehicle and getting it home, I realized that the keyless entry code for the vehicle was missing and that it was necessary to have in order to program that feature. My sales person handled it very professionally and the dealership provided me the service for obtaining the code free-of-charge. They understand the value of customer service and I recommend dealing with them.

Katie.wallace

May 4, 2013

I went to Skyline Ford to purchase an new car. Then....I saw my dream vehicle. It's what I've wanted for years. It was older but the condition was great. The service plan I purchased with it gave me the maintenance coverage if I purchased it brand new. Thank you Dan and Octavio for making this purchase possible.

Amanda A

May 3, 2013

I had a great time purchasing my new truck from Danny at Skyline Ford. It was a painless xar buying experience. It was smooth from start to finish. A very low pressure and friendly environment. The finance was just as pleasant. Octavio took very good care of me. All in all I was very happy and will not only recommend Skyline Ford but will purchase my next vehicle from Danny!

Amandarawlins

May 2, 2013

I ha a great time purchasing my new truck from Danny at skyline ford. It was painless car buying experience. It was smooth from start to finish. A very low pressure an friendly environment. The finance was just a pleasant. Octavio took very good care of me. All in all I was vet happy and will not only recommend skyline ford but will purchase my next vehicle from Danny!

culb2002

Apr 19, 2013

Salesmen Korey and Wally were very pleasant to work with...very friendly and helpful indemonstration of the vehicle. Everyone is always very friendly and ready to answer anyquestions you might have.

laurelhappe

Apr 19, 2013

Almost immediately Korey responded to my email on an eprice for a car i was interested in. He arranged to have another vehicle, the one i ended up buying, brought from another lot so that was nice. Glad i didnt have to drive over to it. Between Korey, Walt and Mark, i feel i got the best deal for my money and their time. Walt, a manager, was not going to let me go without this car and was willing to help out and get me close to where i wanted to be. Mark is great at what he does and had lots of options for me. Thanks guys!

RonaldBarnick

Apr 19, 2013

The day we purchased our 2008 Toyota Matrix, the salesman and finance manager were very helpful in finding the most reasonable financing rates. They are very friendly and we appreciated the way we were treated that day.We will feel free to recommend Skyline Ford but we are in pursuit pf finding a protective decal for the back bumper.as described by the salesman. We have found that Toyota does not carry such a protective decal. We will need to ask the salesman where we can obtain the protective decal and go from there.

jfrear

Apr 18, 2013

I purchased a 2010 Ford Escape at Skyline Ford. Jeff White was very helpful and really listened to what I wanted. He brought an Escape from another lot and stayed late to show me the vehicle. The Escape Jeff brought over for me was just what I had been looking for. I had my financing through a credit union prearranged, but work with Chris Wagner to finalize the details. Two days later the credit union said they had quoted me a new car loan rate and would need to change my loan rate. Chris went to bat for me and worked directly with the credit union to make sure my finance went through at the original rate. I will go back to Skyline when it's time for another vehicle.

mrtwister

Apr 15, 2013

This is our 5th new vehicle purchase from a dealer and it was by far the most enjoyable. We purchased through the Costco program and both Norm and Octavio were very helpful. They gave us fair price on trade in and got us the best deal and rebate scheme they could.They were friendly, humble, and not pushy. I wasn't pushed on having to buy a ton of aftermarket stuff/warranties for my car which was very refreshing...in fact, this is why I would/will purchase from them again anytime and would highly recommend anyone to talk to either of these guys.

johnsy

Apr 10, 2013

Norm Mesenger was helpful with finding a car for me. I would recommend Norm and the dealership to my friends and family. I do like my new car.

Cfeetham

Apr 8, 2013

Our truck buying experience at Keizeer Skyline Ford was outstanding. Excellent selection of trucks, and dealing with Sage was as easy as buying a car could be. No back and forth, just straight forward pricing with honest service from everyone. I will be back to buy my next truck from Sage!

sweigart819

Apr 8, 2013

This is the second new vehicle that we have purchased from Sage in the last 4 months. We cannot express how much we enjoyed both experiences. Typically buying a new vehicle is a dreadful experience. The fact that we dealt with Sage from beginning to end and there was not any BS was the best part. We told him what we were looking for and the price we were looking to pay. He found exactly what we were looking for (from another dealer-dealer swap) and got the exact vehicle we were looking for, for less than we were expecting to pay.The paperwork with Chad was a very quick and painless event.Both Sage and Chad new the products that they were representing and had a thorough knowledge of the vehicles.Over all we would give our experience an 11 out of 10. We were and are VERY happy.We have told anyone that we know who is in the market for a new vehicle that Sage is "the man", and sent them his way. Already one good friend has purchased a vehicle from him and they have told us there experience was very much the same as ours.Skyline Ford, Sage, and Chad are men among boys in the car sales business.We definitely will continue to recommend them and will return when we are in the market for a new vehicle.

edruttledge

Apr 7, 2013

I had to wait for a car to be delivered. Our sales rep, Jeff White, kept me up to date on the delivery status. On the day of the transaction, he was knowledgeable and informative about the vehicle. Jeff is also a pleasant guy.Unfortunately, Skyline follows the "old style" of car sales - burdening the sales transaction with the heavy hand of unseen, unnamed non-present redundant dealership bureaucrats. For example, Kelly Blue Book lists the trade-in value of my old car from $9,500 to $11,600. Skyline offered $8,500. I explained the Kelley information to Jeff. He returned from a meeting with the non-present dealership bureaucrat to say Skyline would offer $8,680. I suggested $9,000 or $500 less than the low number in the Blue Book. Jeff said he had no latitude - the unseen, unnamed and non-present dealership bureaucrat had hard-lined the offer.While Jeff White did a good job as a sales rep, Skyline bungled the sales experience for a "soft" $320. My impression of Skyline went from great to ... meh. Further, the experience revealed even a good sales rep has no effective control of the transaction and the customer is forced to contend with people who are not at the table. Knowing this, why would I ever go back to see Jeff White (even though he did well)?Here's a suggestion Skyline. Fire your unseen unnamed non-present dealership bureaucrats and empower your good sales reps like Jeff White to complete the transaction. Use the money you save by eliminating redundant/obstructive staff to train your Jeff White type assets on the sales floor and trust them to make good business decisions.

Fredwini

Apr 7, 2013

We had researched cars on Cars.com and were ready to compare them by test driving. Dan was able to locate exactly what we wanted to test drive (ruby red Focus hatchback) within a few minutes and have it delivered immediately. Dan's relaxed demeanor allowed us to focus (no pun intended) on the test drive and ask questions about the car. After the test, Dan continued to answer questions about the car and prices. This was quite different from our last car purchase (not at Skyline) and the gotta-buy-it-now-or-else-you-will-miss-out pressure we experienced. We actually enjoyed buying a car this time!

CodyG2011

Apr 1, 2013

The moment I walked onto the lot, Jon greeted me with a great attitude which started the whole experience off great. When test driving the vehicles and getting a feel for the vehicles Jon didn't put words into my mouth such as, "If you get this car you will love it...". He understood what I was looking for and made suggestions based on this. This made the dealer the best dealer to deal with when looking or purchasing a vehicle and this is why the experience was rated highly.

southusmc

Apr 1, 2013

Dealing with Jeff was a very friendly and professional relationship. As I was out of town and asked for a special vehicle (2012 350 DRW King Ranch) that was in stock and the color I wanted. I had a 1999 Dully to trade in. I arranged with Jeff and his sale manager Jay Salas with prices that I felt were very fair. I had to stay the night in Salem as I wanted additional equipment added to my new truck line-X, tool box and 5th wheel hitch transfer from my old truck to the new truck. Jeff was the person who took the lead in this department and I was very impressed the way in accomplished these tasks. Then Jay arranged for me to use a Ford Fusion as a rental for the two days I was there at no charge to me. Needless to say I was highly impressed the way I was treated as I was probably being a pain. I also have to mention the finance person I think he name was Keith who had been a Skyline employee for many years. He got all the paper work completed very quickly and in a proffesional matter. I would recommend this dealership. But I do think Jeff White went far beyond to make me feel good and when I took control of the new truck Jeff explained every detail and questions that I had and there were many. After I got home (Ocean Park, WA) I called Jeff the next day to ask him how a couple of items on the truck worked. I knew he was off duty but he did not mind and took time to explain to me and detail how to operate these items. John Southmayd (360) 665-6319

ChrisRobinette

Mar 29, 2013

I bought a used minivan from Skyline this week. My salesman, Jeff, was absolutely outstanding!! He went way "above and beyond" to help me arrange this purchase -- for instance, he made two trips back and forth to my independent mechanics with the van, he negotiated a terrific price package for me, and he even found time to get the damaged side mirror replaced all in the same day..........sooo...I was eagerly anticipating writing a 5+++ review pursuant to this purchase when, at the end of a long day, I had a most unpleasant meeting with the finance guy, Chris, to close the deal. Given my credit score of 824, plus the excellent contract arrangments I had previously made with Jeff, I expected this process to go quickly and smoothly. Chris began by presenting me with a number of extended warranty options, all of which I politely and firmly declined, stating I wasn't interested in those sorts of deals ala Dave Ramsey (the radio personality.) Chris eventually moved on, and all was well, until 10 minutes or so later when Chris once AGAIN put some of the warranty options up on his computer screen and started pushing them at me. By this time I was feeling annoyed inside, and wondering why he was disregarding/disrespecting my previous request. I once again stated "no thanks, I'm not interested". Chris then made a very snarky comment: "so is Dave Ramsey going to pay for these bills if you can't?" or something to that effect. I cannot begin to tell you how offensive I found this remark to be!!!! I am the type of person who has paid every bill I have ever had in my life, and at that point I nearly walked out of the office. Instead I just said something like you don't get a great credit score by not having money, and not paying your bills, and left it at that. Anyway, I don't know if this particular person has lost any sales for Skyline yet or not, but I can tell you for sure that he almost lost this one!Other than wishing I had had a different closer, I am most grateful for all of Jeff's help, and I'm very happy with the new van!!

eastside56coosbay7

Mar 23, 2013

hello everyone, i am very pleased with the results for the purchase of the 2002 Ford Focus at Skyline Ford South Salem showroom, was not expecting it, why because my credit is not that great, the effort that Korey Miller made to get the loan approved was excellent , because he did not give up, now i have a better car, why? because no other loan place would, and finally one loan place did, now i must take every precaution to take care of the car, full service, air pressure checks , wash it , and keep it clean, all to have the car serve me well for aseveral years, thanks and to Korey Miller and the others in making this sale possible, thanks Bill Rogers

budman1252

Mar 22, 2013

I went looking for a vehicle and was referred to Skyline Ford and Don Frederickson via the Costco Car Purchase Program. Initially contacted another Don, who handed me off to Wally because Don Frederickson was unavailable. Wally took my initial information and I was contacted by Don Frederickson via email the following morning. We had several exchanges so he could understand just what I was looking for in a vehicle and financing. Approximately 4 vehicles later Don found just what I was looking for in Seattle. It was the only one equipped with what I wanted, in the region, minus one feature which required a package option with much more than I desired. The "good" rating instead of "great" on pricing is do to $200 driver fee to drive the vehicle here from Seattle, which had 659 miles at delivery because it had been traded a few times at this point. Not a complaint, just a fact. You have to do what you have to do to get what you want. We still saved money on the Costco program, even though in this day and age my personal feeling is that most things are over priced, and automobiles are no exception, so you do what you can to get what you want for the best price possible. Don is a very professional, personable, polite and likeable individual, and a pleasure to deal with. He represents Skyline Ford and Ford in general at the highest of standards, as do all of the staff at Skyline that we came in contact with. I will certainly recommend Skyline Ford to others. My experience at Skyline Ford has been one of pleasure and satisfaction and I look forward to our continued relationship. At this point there are not enough good things I can say about my experience with this purchase and those who made it a reality.

judy56

Mar 20, 2013

My experience the entire way through the process has been wonderful. Not a pushy salesman in the bunch! If we buy another car, we will be back!

808marcum

Mar 16, 2013

I have purchase several vehicles from skyline throughout the years, and it has always been a pleasant experience. Although the final numbers dont always match up to what was discussed, I reckon that's fairly typical with most dealerships. Skyline has always taken care of any satisfaction guarantee issues ive had, and I would purchase another vehicle from them.

Tkessen

Mar 15, 2013

David was very helpful and knowledgable. We had a much better experience here. We had previously gone through Capitol Chevy and got screwed over in the free tires deal. Never again. Skyline ford all the way!

Yessir

Mar 12, 2013

Danny was a great salseman. Even a year later, he called me up to take me to lunch to make sure I was still enjoying my purchase. I really appreciate that kind of loyalty in a salesman. Thanks!

Yessir

Mar 12, 2013

Danny was a great salseman. Even a year later, he called me up to take me to lunch to make sure I was still enjoying my purchase. I really appreciate that kind of loyalty in a salesman. Thanks!

waybackjohn

Mar 8, 2013

A close friend had purchased from Skyline twice before and also had dealt with Ron from another dealership, so when she knew that I was looking for a used car (I recently moved here), she took me to Skyline in Keizer about an hour and a half before I had another appointment on Thursday evening. She introduced me to Ron, I told him what I was looking for, and the price range I could afford. In 10 minutes or less he had me in a vehicle for a brief test drive on the lot. I liked the car, it exceeded what I was looking for and was not too far above my price range. Since I trusted my friend and she trusted Ron and Skyline, I bought the car. The rest of the staff there that I dealt with were friendly and made this the fastest and easiest car purchase I have ever made, and I began buying cars at 16 and am now 57. Thank you Ron Parrish for being knowledgeable of the product you sell, knowing what was available on your lot, and your overall friendliness. If ever I need another vehicle or can recommend a dealership to a friend, you guys got my vote...(and I am not even a Ford person), and neither is the used car I bought,

gldnby

Mar 8, 2013

Leased a Ford Focus from Skyline Ford and was very pleased with the deal and interaction. No haggling, clear explanation from the salesman (Korey) on what I was getting and for how much. They didn't have the color I wanted in stock so he made a call and had one delivered within a half hour with the color I requested. Great customer service. I would recommend this dealership to others.

elizabethlucero

Mar 6, 2013

sage and all the other people at the dealership are amazing quick and friendly. my husband and i enjoyed working with them. they were great with our son as well, even through nap time. we left feeling like we got the best deal possible and from fantastic people. will recommend to anyone looking for a new vehicle.....thanks sage for all the help

bbones1

Mar 1, 2013

Great customer service from Day 1 thru Purchase. My wife and I came into Skyline with the hopes of trading in one of our cars for a small SUV that would be great for our growing family. David never tried to oversell, kept within our budget, and put us in a great rig. Better yet, we ended up trading in BOTH of our cars for TWO new cars, both at an amazing price. I appreciate everybody's hard work and quality customer care.Sincere thanks Team Skyline!!! (BJ, David and Octavio)

groessebaer

Mar 1, 2013

People at the dealer were very friendly and helpful without being pushy. Jeff went out of his way to locate a car with the equipment we desired that was in another state and had it trucked to Salem. It arrived a few days sooner than expected. We got what we desired in a timely manner at a reasonable price without having to drive to the big city. When delivered Jeff spent time showing how to work the various feature and he scheduled a follow-up meeting a week later to be sure we knew how to work all the new features. We appreciated the time spent to go over the features as previous experience at the dealers has been when it comes in they essentially hand us thekeys and that is it. As to the price it was about what I expected to pay based upon prior research on Edmunds and the Ford websites. All in all the purchase was a pleasant surprise.

Souther74

Mar 1, 2013

We particularly wish to commend Jeffr White for his excellent service as a Sales Representative! He should be commened and rewarded for his exellent and professional service. He made it possible for us to make our car purchase a wonderful experience. He was extremely knowledgeable and helpful regarding our car. We really appreciate everything that he did for us. He was referred to us by Don Frederickson which was appreciated. We highly recommend Jeff to anyone who wishes to purchase a car from Skyline Ford. He is the best sales representative we have ever dealt with when purchasing a new car.Also, we would like to mention and acknowledge Chris Wagner, the Financial Manager. He was extremely helpful regarding all of the paperwork and financial details regarding the purchase of our vehicle. We appreciated his expertise and advice.We are extremely satisfied with our experience in buying a 2013 For Fusion from Skyline Ford due to the excellent service that we received.Thank you!

geokat

Feb 27, 2013

Had an Amazing Experience Buying a NEW car. Was amazed at how quickly and painless he made the negoiation process. We took longer to do the test drive then it did to buy the car! Ron definitely knew his stuff about the cars that we looked at before we test drove. Ron went out of his way to get a different model there for us to look at as well, as that particular model was not on hand, so he had one delivered! I would recommend him and skyline to anyone that would listen.

Tim and Lauren F

Feb 20, 2013

Dan Waldran helped us find a Ford Edge that fit our budget and our style. Everyone we worked with was laid back and didn't put any pressure on us. This was our first time buying a new car and we left the lot feeling like we got a great deal without compromising. Thanks for a great experience!

KJA1

Feb 20, 2013

I ended up with a much newer and nicer vehicle than I thought possible! I received excellent customer service from everyone I met. Sage is very knowledgeable and was very patient with my pickiness. Thank you, Keizer Skyline Ford!

Tforgione

Feb 20, 2013

We appreciated the low pressure atmosphere from all of the sales people. Dan did everything he could to help us and our overall experience was great! Skyline was the only dealership we visited more than once. Looking forward to seeing if the service/parts department can keep up with sales.

elukkasson

Feb 18, 2013

working with David was a great experience, Octavio was the loan officer and we were in and out with the paperwork. While test driving the vehicle the check engine light came on and they looked into and replaced 2 oxygen censors that needed to be fixed.

bluiisjim

Feb 16, 2013

I liked the friendly no pressure sale. I bought my Ranger through Leon a few years ago and went back for a second car. Danny took plenty of time with me to help find exactly what I was looking for.

pmliddell65

Feb 11, 2013

I had a great car buying experience. David was very friendly and knowledgeable. Chris was awesome with the financing portion and got minutes a great deal. I'll recommend Skyline Ford to my friends and family.

bionicbob

Feb 9, 2013

Nice guys to work with. Excelent customer service. very satisfied with vehicle I bought. good work cleaning product and showing all fearures before i bought it. bionicbob

dgbrooks

Feb 8, 2013

Ron had helped us on a previous Fusion sale but we could not work out the pricing we could afford. I requested Ron again. Ron helped keep the flow of discussion on our need for better gas mileage and pricing we could afford and we bought the Fusion this time because it all worked out.

shawncleave

Feb 7, 2013

We did research on the car we wanted and the price others paid for the options we liked. They were very easy to deal with and found a car that lined up with our request. A few weeks later and we have no regrets.

nugentjk

Feb 4, 2013

We have done business with Skyline Ford for numerous years and all purchases have been very positive. We have always purchased Ford products and have our service and repair needs handled by Skyline Ford.

vlbz

Feb 4, 2013

We stopped on the spur of the moment, with intentions of just looking at the new F150 trucks which we are in love with. My husband found the 2010 Ford Ranger in his favorite color sitting on the lot. The salesman, Ron, came and answered all of his questions, let us take it for a test drive, and we ended up purchasing it that same afternoon.

Jan White

Feb 3, 2013

We were treated like a friend and neighbor, Ron Parrish did not use pressure to make the sale as we would have walked out if he had tried. As it is we would be happy to tell our friends how well we were treated,

ddc67

Jan 29, 2013

Great car buying experience. Great people to deal with. They found the car I wanted at another dealer and got it for me in a timely manor. Good price for new car and good price for my trade-in. I was very satisfied and would highly recommend Skyline Ford.

Pixierosa

Jan 28, 2013

I talked to David about the wait time for the value on my trade in. Another dealer no more than 3 hours earlier had a value in 5 minutes. The same value it took Skyline over 30 minutes. WORK ON THAT. you may make more deals if you could streamline your customers that have finances before they come to you

Trainman41

Jan 28, 2013

We were looking to lower payments and get a car with better gas mileage. We had a few obstacles but the gentlemen at the dealership did every thing to help with them. Once every thing was taking care of we left the dealership with our new Ford Focus!

Dale B Cardwell

Jan 26, 2013

My wife has seen your adds on TV. When we had our van serviced, we talked to Jennifer in the service dept. She was very positive about the C-Max. After discussing it at home and reading over the brochure we went to look at the C-Max again. David was a big help with no pressure. So far we love the car.

Dave M

Jan 25, 2013

Just recently purchased the sweet 2013 F-150. Had been talking with Dan Waldron for a few months about exactly what kind of truck I was interested in and the price range I wanted it to land in. Dan found me the perfect truck and it was in my budget. Process was painless and quick, as we all know most salesmen can come off very cheesy and it seems the only thing they want is to sell a car regardless of the customers wants. My experience couldn't be further from that as Dan was great to deal with and put me in the truck of my dreams. Finance guy was quick and informative. All in all the process was better than any other car buying experience I have had.

bemer317

Jan 25, 2013

Bj and Danny were great to work with. Both had the utmost professionalism and their customer service was fantastic. Will be happy to buy many cars from Skyline in the future and give referrals to both.

bigred68

Jan 25, 2013

Normally shopping for a car can seem like getting a root canal at the dentist. My experience at Skyline couldn't have been further from that. My salesman, Dan Waldron, had been working with me for months to find me the perfect truck in my price range. I was happy to buy my brand new 2013 F-150 thursday night. Dan made the process as painless as possible and putting in the effort to track down and place me in the truck of my dreams. Most salesman can come across as way to pushy, I was very pleased that Dan came across and genuine and truly wanting to help me find the right truck for me instead of some hidden quota. I will be recommending Skyline to everyone I hear is looking for a new car.

disheartened buyer

Jan 23, 2013

We contacted Skyline Ford this past weekend regarding a 2012 Linoclon Navigator that they had listed on Cars.com. We were told that the Navigator was still available Saturday afternoon at 3 pm. So we loaded up our car and drove four hours from Eastern Washington to Salem, Oregon. Arriving in Salem at 10 pm on Saturday night. We had arranged to meet Jeff White the internet salesman at the lot at 10 am Sunday morning. My husband got up early and drove by the lot to actually take a look at the Navigator in person before we met Jeff at 10 am. My husband was not able to find the Navigator so he proceeded to call Jeff and find out where it's at. Needless to say they pulled the old "we just sold it last night at 8 pm." Needless to say due to their dishonesty, my husband and I are out over $100 in gas money, a $150 hotel bill and the cost of our meals and not to mention the 8 hour turn and burn round trip to Salem. I would never recommend this dealership to anybody. Oh and by the way, they still have the Navigator listed on your website as well as their own website, even though they supposedly sold it at 8 pm this past Saturday night. I wonder how many other people are going to fall victim to their dishonesty.

daletina

Jan 21, 2013

We went to the Keizer Store after dealing with another place out there...Chevy. We RAN from them into the pleasant friendly knowledgable DANNY. He listened to what was needed and listened to how we wanted to work the deal and was NO B.S.!!! It went fast and painlessly. No passing paper back and forth with "numbers" on it like the other dealer we tried to work with!!! A great Ford product was what we bought and it was actually really enjoyable!!! We will go back to the Keizer Store and do hope we find Danny there ready to meet our next needs!!!

tkingry

Jan 21, 2013

Ron addressed and helped me with every question or concern i had without hassel, pricing was talked about and no back and forth, they came in at what i mentioned i was looking for. Ron Also called me daily while i was waiting for my vehicle to inform me what they had and where it was.

therollos

Jan 20, 2013

Norm was great to work with. He did not pressure us and did not call us three times a day to check up. He let us take our time, which was greatly appreciated, as there were a lot of things going on in our life aside from buying a new car. Sometimes, "we need to think about it" does NOT mean "we need a lower price."

13_Focus_13

Jan 19, 2013

Of course! It has been many years since we have had more than a good experience purchasing a new car. The Skyline Keizer Ford is doing everything right. Something new to us is seeing literally everyone working together from the first day we came to the spaciaous dealership to taking delivery. Certainly the professionalism and customer care we received from everyone is a result of staff being empowered to handle every situation and being a real team; an obvious reflection of the supervisors and management.

Big Red

Jan 18, 2013

Dan Waldron found me the exact truck of my dreams and made the process of buying the vehicle virtually painless. Everything was explained and what was great is that NOTHING came out of left field that made any part of the process awkward or uncomfortable. I have had mostly bad experiences every time before in buying a vehicle, it was refreshing to buy one with no feelings of up selling or pressure. I would recommend this dealership to anyone.

SueVliet

Jan 18, 2013

We traded in a used vehicle for a new 2013 Ford Explorer. Working with Don Frederickson we felt he found us the car we wanted and made it easy to work with Skyline Ford. He went over all the bells and whistles on the car with us and said if we had any questions after driving it a while to just come in or give them a call. Everyone at Skyline Ford is very friendly and we enjoyed doing business with them.

dfarrington

Jan 14, 2013

WE have purchased many cars at Skyline Ford, we come back because of the service department / staff and sale management staff. We do leave right up the street, too!

aniceto iiiGuiriba

Jan 12, 2013

For a neophyte in buying car, have Skyline Ford for a guaranteed maximum customer satisfaction. Skyline Ford is committed to deliver the best quality of service from the first hello. It never fails to guide, assist and assure that what you get is the best that you can have. I assure you, you will never regret!

rhunterrd

Jan 11, 2013

Daniel made the process painless and answered all the questions we had on the new C-Max. Skyline worked with MAPS Making financing easy and quick. Daniel has made himserlf available by phone and in person for any help and has followed through on everything.

chris.muhs.5

Jan 8, 2013

I came to Skyline Ford a year ago and talked to Jeff about buying a new F-150 Ecoboost. At the time, I decided not to because of finances. I was so impressed with Jeff's knowledge and professionalism, that a year later, I returned to him and refused to buy from anyone else. I bought a 2013 Ford F-150 Ecoboost from Jeff and am extremely satisfied with his patience and service. I would not only recommend Ford and Skyline, but would highly recommend all of my family and friends to ask for Jeff White. Thank you Skyline and thank you Jeff; this is my second brand new vehicle from Skyline and I'm sure it won't be my last.Sincerely,Chris R. Muhs

dmcottardi

Jan 8, 2013

Norm made the whole process very easy. I travled from Portland to Salem to purchase as Portland couldn't find the car I wanted. Excellent!

Paula Kay

Jan 4, 2013

Buying our 2012 F-150 from Skyline Keizer Ford went very well with the assistance from Francisco Arias. Francisco went out of his way to help us get the exact truck we wanted at a great price. He was very patient and thorough as he went over the mechanics of the truck and assisted us in setting up Sync. Octavio Hernandez was just as thorough in setting up our contract and explaining the various service options. The shop did a very good job of installing a new bed liner in our truck and answering questions. The entire process, from the time we made contact till we drove off of the lot in our new truck was stress free. Overall we would recommend Skyline to everyone. Thank you, Joe and Paula Hernandez.

toddcoffey

Jan 1, 2013

Having bought a car from Sage before, he is the reason that I came back. I returned to the dealership twice until he was working although I was told that they would call him. That was not necessary as I was not in a hurry. He is friendly, courteous and I would recommend him to everyone. I look forward to purchasing my next car from him.

Darryle

Dec 29, 2012

I picked up a Ford Ranger and loved it. Great service and great finance. David & Chad were great to work with. I recommend this dealership to everyone.

Toni Drain "Supposed Owner of a Taurus"

Dec 27, 2012

Even though I have been told over and over that it will be "MY" car......it's actually my husbands and I think John Myhre knew this would be the case when he sold us the car and I doubly think he kept his mouth shut.........Well.......what salesman wouldn't keep his mouth??? Anyway, we love the car, even though I have only driven it, maybe, 4 times!!!! : )John was the best. To put up with my husband and I together, he had to be pretty good. He didn't push. He didn't try to foist other vehicles on us. He just listened and made subtle suggestions. Which is exactly how my husband and I like it. Let us do our thing and answer our questions and see what happens..........John gets a good paycheck and we get a great car.Thank you John for being friendly, for being funny, for being an overall good guy.Happy New Year to you and yours and to all at Skyline Ford. OH.....and my BAD for getting this out so late. I should have done it weeks ago. Sorry!! : )Toni Drain

dtankdude

Dec 18, 2012

Everything was great at Skyline Keizer. The Sales staff I worke with Octavio and Sage were professional informative on the product and helped in in a positive way to get the information I needed to make the decision to buy my F150. They were not pushy and helped me over the phone and in person for a couple days prior to actually settling on and purchasing my F150 Platinum. Great job...Dale Williams

j99smith

Dec 17, 2012

My wife and I had been checking the internet for months looking for the right late model F-150 to buy. There was an overwhelming number of choices but we found Skyline's website very helpful and found a potential truck to look at (2010 F-150 Lariat). We were not looking forward to the used vehicle buying experience mindful of some of the stories we had heard. But we were greeted and helped by Ron Parrish who was polite, knowledgable, and attentive but not pushy . We had done our research and knew what we were willing to pay and with minimal haggling we were able to arrive at a price. We appreciated the no pressure approach of both Ron and Octavio and how quickly and efficiently the transaction was conducted. We would not hesitate to recommend Skyline Ford to others.

KristyW11

Dec 17, 2012

My husband and I fell in love with a Ford Flex. We were in and out of there within 2 hours. Korey was very helpful and friendly. Actually, everyone we had inteacted with was incredibly friendly. I would refer anyone to this dealership.

go 2 fish

Dec 16, 2012

Don Watson, and Skyline Ford were excellent to work with! I asked Don if he drove a Ford and both he and his wife drive Fords. It is good to know that the salesman drives a vehicle that he sells. Don is a good listener, yet passionate about the vehicles that he sells. He answered all of our questions and allowed us all the time we needed to ask more questions. Purchasing a new car is a big investment; it was refreshing not to feel pressured or rushed. There was a problem with an option package and Don, Walt and Skyline Ford totally took care of us without any hassle. We were super impressed with the outstanding service and price that we received and we would certainly buy from Skyline Ford again. We had driven a Honda that morning at another dealership, but we purchased a 2013 Ford Focus. Ask for Don Watson; you will NOT be disappointed. Thanks again Don and Skyline Ford!

cindyfrink

Dec 13, 2012

Walt & John were both good to work with. Their sales tactic is a little "high pressure" for me, which is the reason for a rating of Good as opposed to Great. As an example, they were both aware that I had an appointment at another dealership to look at another vehicle. I was honest that the other vehicle that I was going to look at had a lot more miles than the vehicle at Skyline. I think that they should have had confidence in the vehicle that I was looking at, and the service that they had provided thus far, to know that we would likely return. The pressure was enough that we nearly left without purchasing, even though I loved the vehicle and knew that we were going to be able to negotiate a fair price.

Dick M

Dec 10, 2012

Norm was a good salesman, no pressure and treated us fair.

Dick McE

Dec 10, 2012

Purchased a low mile 2009 Expedition EL from Skyline Ford. Norm was a great guy to deal with. Great buy and a good process.

Nettie

Dec 10, 2012

Korey Miller and his associates created a win win deal in purchasing a new Ford F-150. The ease and hassle free service was beyond our expectations. Thanks you for guiding us thru a fun experience in purchasing a new truck. This was our second vehicle we bought with Skyline Ford and it won't be our last. Thank you for creating such a great place to purchase a truck.

Katgann03

Dec 10, 2012

Sage was outstanding to work with. Got me everything I asked for. Octavio did a great job getting me a great interest rate. I had a fun time buying a car who knew. I will be back and also tell everyone to go see you. Thanks again you are the best

tdryser

Dec 9, 2012

Sage was a pleasure to work with. We found him to be friendly, very knowledgeable and more than fair. Sage helped us out of a tricky situation with two vehicles and put us in a very nice pre-owned vehicle. We would not hesitate to refer anyone, friend, family or stranger, to work with Sage and Skyline Ford.

Ron loggerman

Nov 27, 2012

They helped us get the best buy, and the best trade-in value for our old car. Which we also bought from their dealership. As a matter of fact we have now purchased 5 vehicles from them over the years.

kellymarie2

Nov 26, 2012

My visit to the Keizer Skyline Ford was smooth and seamless! Phil was a pleasure to work with and made the transaction go as quickly as possible. Octavio did a great job helping me get the car for exactly the price I wanted.

kfrascone

Nov 24, 2012

Wow! I love my new C-Max hybrid! Don Watson was amazing to work with. The very first time I went in just to look at the car, he provided me the information I needed with no sales pressure. I test drove a different brand hybrid at a different dealership and even if I had liked that car (which I didn't) the difference in sales professionalism was so obvious that Don and Skyline would have convinced me to buy the C-Max without a doubt. When I went back, again there was no pressure - Don listened with so much attention to all of my needs and wants in a car and let me look over his shoulder on his computer as he searched to find the car that best fit my needs. Again, no pressure. And as a professional sales person myself, I totally appreciated his low key approach - I wanted to do business with him. Once he found the car, the delivery was flawless and efficient. Did I say that I love my C-Max hybrid?? For the first time in my career, I missed a week at the gas station! I got gas midway through week 2 because it felt like I should, but I still had over 100 miles to go to empty! My very first gas fill was 41mpg! The first time I drove the C-Max in a very serious wind and rain storm I was so impressed - I have never driven a car that held the road so well. I didn't even realize how bad the storm was until I got to my destination and got out of the car. I would recommend the C-Max Hybrid, Skyline Ford and especially Don Watson to anyone and everyone! Thank you! Thank you!

L. Smith

Nov 19, 2012

We found the Ford F150 pick-up listed and went to look at it. It had low miles, was in good condition, and still had part of the warrenty left. All positive points for the vehicle we were looking for. Ron Parrish did a great job of showing us the vehicle. He was not pushy, and let us decide without pressure. We also dealt with Savino Jaso (the Service Advisory) who also was very nice.Buying our new/used truck was a very positive experience.Thank you.

OregonPanthers

Nov 18, 2012

Kelly Jones made the experience very professional and enjoyable. No pressure, just a desire to due what I needed and wanted. The purchase price was very good and the price they gave me for my trade in was very fair.

dher

Nov 11, 2012

My whole experience at Skyline Ford Keizer was great, I would recamend this dealership to any and all. the people are very friendly and know how to help me find what i was looking for..

etomczyk

Nov 11, 2012

I had a very good experience with skyline Ford and with Phil and Octavio. I thought their service was very good - prompt and helpful. They were willing to explain the features of various cars to me and helped me compare between several makes and models.

katydid622

Nov 11, 2012

I have never had a salesperson as friendly and informative as Phil McColly!!!What a sweetie! Octavio and Ron are great too! I knew what I wanted and they found it for me. The process of buying my new car (which I have done many times) was the easiest ever. When you leave the Keizer dealership, you feel like you have made new friends! Thanks guys!!!!Kay KlausP.S. I LOVE MY NEW EDGE!!!!

RickPugh

Nov 3, 2012

This is the third Focus we have purchased from Skyline Keizer Ford and Sage Bass in particular. That by itself should say something about Sage. He is very knowledgeable on all the Ford products and the options available. He took the time to explain to my wife how to operate all the functions on our new car. You can tell he is digitally literate and completely understands the features. And the best thing - if you say "No" he doesn't press. He is more concerned with customer satisfaction than making the sell since he knows that is how repeat customers are made. I recommend anyone who is looking for a new or used car to call and make an appointment with Sage.

etrimble

Nov 2, 2012

I had been to a few dealers before deciding to stop in at a REAL dealership, like I should have done in the first place. The moment I stepped into the show room to find help I was greeted by Ron, who did nothing but COMPLETELY take care of my whole family. We did not have to deal with a shady, overly aggressive salesman. Ron showed us exactly what we were looking for (a mini van) and found us something not only we could finance, but with payments we could afford. When I came back to pick up my other vehicle, we noticed that the windows had stopped working, and Ron assured us it would be taken care of right away. As for friendliness, Ron astounded us! He treated us like real people, not like a couple of young kids like every other lot did. My son, who is 15 months old, was welcomed by everyone when he wandered around the show room. My overall experience was amazing! I did not expect to feel as relaxed as I did. The experience Ron has provided us definitely made life long customers out of me and my family!

united001

Nov 2, 2012

It's too bad that these guys can't utilize any dealership for any car on the planet you want because they are fun and knowledgeable to deal with, mostly fun and also flexible. No pressure, just a good time, buy a car or not.

L.K.

Nov 1, 2012

Eileen and Terry were most hospitable and friendly. They showed great concern in seeing that my car was repaired properly and quickly. I recommend Skyline Ford Bodyshop.

srcdecay

Oct 31, 2012

Took delivery on a 2012 Ford Fiesta SE two weeks ago and I love everything about it. Magical little car.Phil was very friendly and accommodating. He gave me no pressure to buy, was knowledgeable about the model, found me exactly the vehicle I wanted, and gave me a killer price. Phil has been awesome with follow-up and genuinely hopes I am satisfied with my purchase, which I definitely am.Chris in financing was great to work with and didn't try to upsell me on any warranty options I did not want.I've recommended Phil to a couple of my friends who are looking to buy new cars, and I'm sure I'll recommend him more as time goes on. Best car buying experience I've ever had.

Retired, RV-er

Oct 27, 2012

Drove up from Eugene (60 mi) to make this deal. Everything went smoothly. Given great trade-in value on our used vehicle. Purchased a nice used Jeep Wrangler. Very congenial staff and good business people.

angie1972

Oct 25, 2012

Very prompt service and Jeff was very friendly. I did have to laugh because I had been avoiding purchasing a car due to dealing with car salespeople. And Jeff was the absolute epitome of the used car salesman stereotype! He even complimented me on being a "tough negotiator" and suggested I should get into car sales. And he and his manager, whom I never laid eyes on, did the back and forth price game. It was kind of like a Saturday Night Live skit. The only saving grace was that they were fair with the price in the end.

Chow4991

Oct 24, 2012

Salesman Jeff White was great, he treated us with respect and we were able to reach a deal with no pressure or hassle. However the finance dept was to aggressive in trying to get us to go with their financing. Their interest rate matched what we had prearrainged with our credit union but we had not wish to use another financial instituion, we had to decline their offer several times before we were able to conclude the process. The price on their vehicle was not cheap it was at the top of the price range but they did give us a fair trade-in price. No steal but a good overall value.

Frieda

Oct 24, 2012

We wanted to trade in our truck and buy a used Jeep. It all went smoothly, and we had a good time interacting with Ron, Chad, and Chris. Ron met us at the door and was cheerful, knowledgeable, and thorough with information about the Jeep. He also had a great sense of humor, which made the long dealings of the day a lot less stressful. Ron was very thoughtful, as well, constantly offering to get us coffee or asking if there was anything we needed. We had driven up from Eugene to make this deal, and Chad went out of his way to facilitate getting a check cut and in our hands before we left Keizer, as the truck that we traded in was worth more than the price of the Jeep that we bought. Chris who helped us with all the transaction paperwork was a pleasure. He answered every question we had, and was very organized and patient. What a nice and effective crew!Additionally, the dealership had a very pleasant and relaxed atmosphere, was very clean with comfortable chairs, and had tidy bathrooms. All of the personnel we spoke to were friendly and polite.

waynefloyd

Oct 23, 2012

Buyers Beware: I purchased a 2013 Ford C-Max from Skyline Ford a couple of weeks ago. My wife and I love the car and have always been loyal Ford customers. The C-Max is a great new design for Ford and driving the car has been a fun experience! I wish I could say the same thing about the sales experience we had at Skyline Ford. It turned our whole buying experience sour. We purchased the car though a corporate discount program so it was hassel free and we believe we got it at a fair price. The kicker was the saleman told us and showed us a document that said we would be able to get a $3600 rebate on our taxes if we bought the C-Max before year end. That information convinced us to buy the car that day. A day later we found out the program ended in 2010 and the "document" turned out to be a magazine article from 2009. The salesman said that this is what management told them, and had given them the document to show buyers. He later called me and admitted that it was a mistake. The dealership did offer to buy back the car. We decided to keep the car. We like the C-Max and we like Ford products. I wish I could say the same for Skyline Ford. You would think in this day and age that sales tactics like that would not be used. We plan on buying another Ford product in January. It's too bad we won't be buying from Skyline Ford as we have always supported local businesses.RegardsWayne and Marcia Floyd

granneesmith

Oct 19, 2012

What a delightful experience! This is my second transaction with Skyline, and these guys are SO awesome! Thank you for my wonderful new F150 Lariat! You are treasures of the industry. I totally appreciate your respect, friendliness and professional interaction! I may be 72 years old, but I'm shooting for 130 so I can COME BACK again and again to Skyline Ford.

droseboro

Oct 18, 2012

I came in just to look at a Subaru on the lot. Phil was right there to help me and was very patient while I inspected all the SUV's (V6's) on the lot. After deciding I couldn't afford the Subaru I fell for a Ford Edge. It had what I wanted plus more. Phil let me test drive it and explained all the functions and features. I was very comfortable in this vehicle. Phil was again very patient and he and Octavio worked very hard to get me the payment I could afford. They also gave me a fair price on my trade in. Phil has continued to accommodate my needs with subsequent questions and service. Phil wanted to make sure that I was satisfied with my purchase. I recommend Keizer Skyline and Phil McColly!!Donita Roseboro

John Svendsen

Oct 16, 2012

Buying a new car or truck is exhausting, time consuming and not too much fun. We really had the better of our experiences at this dealership. The salesman was new, but very helpful and not too pressuring. If he didn't know the answer, he went and found out. The facilities were clean and welcoming and the mochas that were available helped the wait considerably!! Overall we were pleased with our experience.

escapeowner2010

Oct 11, 2012

I had the pleasure of working with Phil McColly and Octavio when I purchased my Certified Pre-Owned 2010 Ford Escape last July from the Keizer Store. I had told Phil that I was interested in finding an SUV that would be great for camping, but also had more room. When I arrived on the lot, I found two cars waiting for me and I test drove a Jeep and a Ford Escape. The Escape just felt so safe and handled very well, especially after driving the two cars back-to-back and being able to compare the two. Phil explained the features of both cars during our test drive and I felt very comfortable the duration of the test drive. The decision was obvious by the time that we returned from the test drive. The finance process was so easy AND quick--- Octavio worked very hard to get my monthly payment where I wanted it and was also able to get me a great interest rate. The delivery process of the vehicle was so smooth, I was comfortable with all of the gadgets in the car by the time I drove off the lot. The blue tooth would have taken me forever to figure out if it would not have been for Phil's patience; he even offered for me to call at any time if I had any questions on how the equipment worked or if I had any issues. I loved that they included my first oil change free and that I received several calls after my purchase to gain feedback on the buying process, it made me feel like the dealership really cared. Thank you so much!

Hayden69

Oct 11, 2012

This is the third vehicle that I have purchased from Phil McColly and Chad Clevenger. Best sales experience I have ever had. The whole Team out at Keizer goes above and beyond. From Parts & Service to Sales & Finance, all Top Guns. Whenever I leave Skyline I feel Like Iceman coming in first place and that is how spending money at a Dealership should feel! There are no points for seconds place. Skyline is #1 for a reason.

mduluk

Oct 10, 2012

Everything was great. We came in looking for a Focus, but found the new C-Maxs on the lot and were very interested. We test drove it and were very happy. Jeff was very friendly and made sure we had everything we needed.

Jessica Podolsky

Oct 8, 2012

Wally was great to work with - He was easy going, made me laugh throughout the entire process, ultimately resulting in me buying a car from Skyline Ford!

gengler

Oct 8, 2012

Came to see 2013 Fusion but hadn't received yet. Unpressured we decided to testdrive their last 2012...rest is history - WE FELL IN LOVE!!!

flynncase

Oct 5, 2012

We bought a new Ford F-150 last week.Our purchase went very smoothly and was a good experience overall.The staff were friendly and helpful throughout our purchase.They located the truck we wanted and had it delivered in just a few days.Thanks for a great Deal!Flynn Case

cam & Annmarie

Sep 30, 2012

I can't say enough good about our Salesman Dan Waldron on this purchase. As an unabashed "hater of all Salesmen" type, I found the whole process unbelievably pleasant. Dan shares a similar sarcastic sense of humor as I, so that made things a lot of fun thru the process. Being an engineer by trade I had tons of questions for Dan. I e-mailed him the next day with paragraph after paragraph of obscure questions about various specification and feature questions. He answered every one of my questions, and on many this required a fair bit of research on his part. He also let us take two different test drives (over two evenings) just so my wife and I to be sure our decision on our purchase: Our 1st ever new car or truck purchase as we have always purchased newer used rigs in the past. After we decided to buy, he diligently looked for a vehicle that met our needs and desires out of a dwindling supply of 2012 models, so we could take advantage of the good rebates currently available: We found a truck that met all of our needs except it did come with these really dorky cab roof lights ($55) and do we really need the $85 snowplow option?! The process of settling on a price was also as stress free as it could have been for a cheap-skate like myself contemplating a high dollar purchase: A bit of back and forth thru the day on e-mail and we were ready to go last night with very little to do but "sign on the dotted line". Perhaps I've been wrong all these years about salesmen....Nah....Working with Dan and the whole staff at Skyline was just a really great experience!

Cam & Annmarie

Sep 27, 2012

I can't say enough good about our Salesman Dan Waldron on this purchase. As an unabashed "hater of all Salesmen" type, I found the whole process unbelievably pleasant. Dan shares a similar sarcastic sense of humor as I, so that made things a lot of fun thru the process. Being an engineer by trade I had tons of questions for Dan. I e-mailed him the next day with paragraph after paragraph of obscure questions about various specification and feature questions. He answered every one of my questions, and on many this required a fair bit of research on his part. He also let us take two different test drives (over two evenings) just so my wife and I to be sure our decision on our purchase: Our 1st ever new car or truck purchase as we have always purchased newer used rigs in the past. After we decided to buy, he diligently looked for a vehicle that met our needs and desires out of a dwindling supply of 2012 models, so we could take advantage of the good rebates currently available: We found a truck that met all of our needs except it did come with these really dorky cab roof lights ($55) and do we really need the $85 snowplow option?! The process of settling on a price was also as stress free as it could have been for a cheap-skate like myself contemplating a high dollar purchase: A bit of back and forth thru the day on e-mail and we were ready to go last night with very little to do but "sign on the dotted line". Perhaps I've been wrong all these years about salesmen....Nah....Working with Dan and the whole staff at Skyline was just a really great experience!

MFisher7171

Sep 27, 2012

I have bought all my cars from here for years. The employees make sure to direct you to the vehicles that meet your needs and wants without overselling. I never feel pressured and they make sure to lay out all financing options with detailed explanations of each. There is never a need to show up ready for a battle because there is no pressure at any level. I will continue buying all my cars here!

Erika

Sep 24, 2012

buying my new Car from Skyline was an overall good Experience. We stopped in just for a Look at the 2013 Explorer then came back the next Day to actualy purschase the Limited Model. The Sales man Don Watson was very helpful in trying to locate this Car for us , ran into a little Snag on it not being in Salem but we picked up our Car within 24 Hours . Don was not there at that Time but Danny walked us thru the whole Thing and he was great ! Both were very helpful and patient with all of our Questions . thank you !!!

Penney and Doug

Sep 21, 2012

My husband, Doug and I , went for a Sunday drive to Salem, with the hopes to try a few new vehicles out. We stopped first at the ford dealer. Right away,Jack Clevenger( salesman) greeted us and asked what we were looking for. He directed us, but gave us space to look. No pressure at all. We like that alot. He was able to locate the vehicle we were interest in and from there it was fast and painless. Thanks , Jack for your help.

Hrichards

Sep 18, 2012

Very helpful and honest!!

Sanda2012

Sep 18, 2012

Everything was great except for our very pushy finance guy who kept trying to sell me things I did not want. He asked me if I could get one of the packages without it affecting the price, which one would I want...when I questioned him whether or not it was free or if he just fianced it differently, he said I would still be paying for it but that my payment would stay the same. I asked him if my payment would go down if I didnt want either and he finally said yes. It was a very sneaky way for him to try and get me to get something extra while keeping the original quoted payment the same instead of being straight up with me. He could have told me the actual payment was going to drop from the quote and that if I wanted the extra coating or nw protection, my payment wouldnt change from the original quote. The buying process was easy and fun. Danny is a great salesman who's only focus is the customer.

mattmesa

Sep 16, 2012

I had a positive sales experience, Korey was great, He listened to my needs and found me a vehicle that fit my family and a price that I could accept.Thanks,D. Matt Schmidt

fordkitty

Sep 14, 2012

I seem to change cars every 3 to 4 years, so I have spent a good share of time in dealerships. This was my first visit to Skyline Ford and I was very impressed and not insulted about my trade in. I appreciated the no pressure sales, and the short time I had to spend in an office when it came time to sign papers. I will recommend Skyline to all my buddies and when and if I decide to purchase another vehicle they will be getting my business.

shar46on

Sep 13, 2012

Pick up of new car - salesman spent about 5 minutes with me.Given a clunker loaner car and told I would pay for any rocks that might hit the clunker.You do not really want to know what customers think, otherwise you wouldn't limit this space to 25 words.

skoobisnax1169

Sep 11, 2012

This was my first "New Car" buying experience. Phil was amazing. Met him about a year ago when I started looking at the possibility of buying a vehicle. Because of his great customer service and dedication to find the best vehicle for me, I went back and found him when it was time to buy.Phil was extremely helpful and not pushy like most people I had met with when looking around. He made me feel like I was a friend and not just another transaction. Skyline Ford in Keizer is like a second home. If I call in with additional questions, everyone I talk to remembers who I am and the vehicle I purchased. Thank you Phil!

dlewis4035

Sep 6, 2012

After buying cars from Seattle to California since 1985, these two did an above the board job to make our purchase for our 16yr old stress less. We called on the truck at 10am and heading for the dealership from Corvallis. Immediately Phil met us in the showroom and we took the truck out for a drive. No waiting as usually for a half hour or more to get help was the service I tell my employees everyday as a manager of a large bank. Finding the rig needed a bit of seat work on a cigarette burn on the seat, they immediately took it to see if we could get it worked on. In two hours they had the seat redone and we came back with a cashier's check and closed the deal in under 30 minutes with Octavia. In these days where superior customer service is lacking, and usually leaving a customer lazing, gave me an instant impression that no matter what vehicle used or new they care about the customer and how they feel about there experience at the lot. Both of them should be complimented as I looked for over 3 months to find the right vehicle for my daughter, and have bought 3 BMW's in the last 5 years where even in the high end market didn't match the ease of this purchase. Thanks for everything and I will surely recommend your dealership to all my customers at Wells Fargo and friends down here in the Albany/Corvallis market! Dean Lewis

srrutle

Sep 3, 2012

Our recent Purchase at Keizer Skyline Ford was made easy with the help of Ron Parrish &amp; Octavio Hernandez We went looking to replace a rolled car with a PU Truck I told Ron what I was looking for he Pointed one out and my decision was made in minutes. Then while working on the financing with Octavio I mentioned that I wanted to keep the terms as short as possible to allow me to replace My wife's older car.He then found a way for me to trade in the old car and purchase My F150 and a 2011 Fusion that Ron found for my wife in five minutes. It was trying times after my wife rolled my car ( fortunately she was not hurt bad ) dealing with the insurance company and looking for a replacement vehicle But Ron and Octavio Made things a lot better with there Knowledge and caring for the customer.

Acool

Aug 31, 2012

Phil and Chad were a tremendous help with trading in a vehicle and purchasing our beautiful 2012 Ford Focus. We appreciated their friendliness and great attitudes through the purchase process! Phil took the time to show us how to operate the sync system and got my phone set up for hands free calling before we even left the parking lot.

CadyRidah

Aug 30, 2012

Great experience with outstanding customers service. Very fast and easy to close the deal. Dealership is very clean and has a great selection. I would refer them to anyone. Phil and Ron were great to work with.

gschlabach

Aug 30, 2012

I had a Ford from them for 12 years and was always pleased with my service and my car. We had a very good experience with Jeff White,our salesperson. He made everything easy and smooth despite the first car not being available from another dealer. He found what we wanted that was on a train and we got a fair deal with our trade-in. I would definitely recommend him to others. I have also been pleased with the service department during the last 12 years.Jeff went over the dash with us, synced in our phones, and we felt quite comfortable when we left. We also have an appointment with him in about a week to answer any questions that may come up between now and then on things we haven't figured out. I feel that goes above and beyond normal service and really appreciate it. Thanks Jeff!!

kelliblu

Aug 29, 2012

I just purchased my second car from Skyline Ford, having had a very good experience with the first one. I met with Phil McColly who I consider to be the perfect car salesman, no pressure and very well informed. He listened to what I said and found what I was looking for in less than a week. He gave me a thorough run-down of my new Fusion's features and he really knows his stuff. I would recommend Skyline to any and all of my friends and family. Excellent experience, again.

rkennerknecht

Aug 29, 2012

Most dealers push hard to get a buy but Don did not pressure me at all. He discussed Cosco's discount plan and I knew what I wanted. Don answered my questions and made it easier to pick out my beautiful car. Heshowed me the Sync system and I love it! I would advise all my friends to go to Skyline.

trvl4funn

Aug 28, 2012

Just had an awsome experience, We looked all over at a lot of new cars and decided on the Fusion. We were waiting for the 2013 to come out but couldn't turn down the deal we were offered on a 2012.

Larry Staab

Aug 26, 2012

Picked up a great 2011 Edge. Great atmosphere and felt that we were treated great by Ron and the others. We got a grear car at a fair price and didn't feel pressured at all. We go back for our next purchase.

HappiGoof

Aug 25, 2012

Working with Jack Clevenger and Skyline Ford was a very positive experience. I didn't feel the pressure of other dealerships and the price quoted to begin with was not high at all. In order to meet my budget (and what I felt the vehicle was worth), they came down just a slight bit more. I did not have to stress about an extreme high quote and the pressure of dickering to bring it down to an acceptable price.I would highly recommend both Skyline Ford and Jack Clevenger.THANKS for making my purchase a positive experience!Rachelle Nelson

scott.kemper.52

Aug 25, 2012

We went to the lot in Keizer to purchase a 2011 Mustang convertible for my girlfriend. Ron greeted us right away, showed us the car and we purchased the car with no hassles. Octavio worked very hard to get us the best interest rate he could. We were so impressed with the dealership, we went back and purchased a 2011 F150 pickup for me. Other dealerships could learn excellent customer service from Skyline Ford of Keizer. We plan on having our vehicles serviced here too.

DawnP

Aug 17, 2012

My husband and I were so happy with our salesman Sage Bass. He made are buying experience great. The other employees we met were also wonderful. We would go back to Skyline Ford. We have a great new car now.

ErinMcD

Aug 10, 2012

I had a spur of the moment idea to research new vehicles and something easier for me to get in and out of due to a back condition. I did this research and submitted an information request on Sunday night and had a response and information first thing the next morning. Jack and I exchanged a few emails and Jack was great at responding to my questions and providing information very quickly. He was very kind to wait until I was able to get to the dealership after work and before I knew it, I was driving off with the 2013 Ford Escape. The next day I realized I forgot a very important family item passed through many generations in my old car and although he wasn't working, he made calls and had the item ready for me to pick up the following day! The staff in the showroom also deserve mention as they were very kind and provided good conversation and great customer service while Jack and Mark worked to get the car ready. Working with Mark was also excellent. Having a bad car buying experience in my past I am very nervous when signing the papers. He was very reassuring and explained everything to me and even provided me information regarding my old extended warranty & gap insurance and how to get money back on that & the Escape if and when the time came. This was information that I was never made aware of in the past and great to learn! Thank you Jack for all of your help and hard work and making my car buying experince fast and easy!! You went out of your way with your help and service and kept the process moving along quickly knowing I had two anxious teenagers with me ready to go eat dinner.Overall, it was a wonderful experience and I have already recommended Skyline and the Escape to others and will continue to do so!!

martin-smalley

Jul 30, 2012

Being our first time dealing with Skyline Ford, we felt welcomed with no pressure to buy.We knew what vehicle we wanted and Daniel Waldron was helpful answering and servicing all of our questions which made our decision making a lot easier, Thanks again Daniel (Wally)

Richard S

Jul 29, 2012

Have purchased new cars and have had them serviced at Skyline for 20+ years and have always been treated fairly, honestly and respectfully. If I ever had a concern I felt comfortable about discussing it with them. Have a great day.

willallen

Jul 23, 2012

I live in Corvallis, about an hour away from Skyline in Keizer. I called early on a Sunday and Ron answered. He went out on the lot and told me about Focus 5-door SE cars I was interested in. I came up, took a test drive, and we came to terms on price. Monday I was rolling home in a new Ford.The entire experience was pleasant. I was offered an extended warranty, but never felt pressured. I'll be back next time I'm looking for a car.

crystal_gabriel

Jul 20, 2012

The dealership gave us a great deal on a car that's great for us.Wally wasn't pushy at all, he was friendly and positive. After the sale was already made, he even took the time for me to come back to the store so he could show me the all the features. I will definitly recommend Wally and this dealership to my friends and family when they need a car.

Marvin R. Wineman

Jul 19, 2012

We did not receive good customer servide at the Commercial sales lot. Sage Bass at the Kaiser lot read our e-mail and responded, saying he would help. We went there and the problem was solved immediately. We simply needed the code for the door lock and were ignored by the Commercial St. people.Also, Jennifer said we were entitled to a free oil change with the purchase of our car, and that had not been mentioned at the time of the sale at Commercial St.

Sheila Brown

Jul 16, 2012

Jeff was very friendly & helpful. Over all a pleasant experience. When we couldn't agree on a price for the car we came to look at he got us into a brand new one for the price point we wanted.

elizabethroy1228

Jul 15, 2012

Sage went out of his way to make our experience the best it could be; we are completely satisfied and would recommend Sage and Skyline without hesitation.

mobiledon666

Jul 14, 2012

Everybody was great! It was a Saturday, and everyone was busy, but I never felt ignored. When it was my turn, Jeff helped in any way he could. You hire good people!

bvillequeen

Jul 8, 2012

Jeff is awesome!! He accomplished what I felt was an impossible task: get me an incredible finance rate and a new car. I am now a believer! Jeff wasn't just about selling me the car. He was into finding the best deal for me.He was an instant hit with my children and myself as well.

oregonmillers

Jun 28, 2012

I was quite pleased with our buying experience. My background includes high touch customer service, aviation fuel sales, aviation lubricant sales, and working with Fortune 500 corporate aircraft owners and pilots. Jeff was accommodating, asked the right questions, and knew how to push a little and when to give us some space. All in all a very effective marketer. In contrast to Jeff's enthusiastic attitude I was somewhat dismayed to look around and observe other salesman sitting around looking at their phones. I can see why Jeff is successful. During the closing process I purchased the extended warranty as well as the Northwest protection package. After a few days pondering my decision I regret purchasing the Northwest protection package as I simply don't see where the value is for myself or the car. I've owned several new cars with leather interiors and have not purchased any optional protection packages for the exterior and interior. My father in law was a Ford dealer for almost Forty years and I have a full understanding of add on packages and the reasoning for the dealership to offer and promote them. I am scheduled to have the package applied on July 2 but will call to discuss my desire to cancel it.

sunshine35

Jun 25, 2012

Skyline Ford Keizer was the best experience I have ever had buying a vehicle. My sales man Phil was very pleasant to work with. He made my experience very comfortable and really listened to what my needs were. Octavio was also very pleasant to work with. They both were very knowledgeable about the products and service. I would recommend this dealer to everyone I know. This was absolutely the BEST EXPERIENCE EVER. You guys rock Thank You so much!

stanley lester

Jun 19, 2012

Phil and Octavio both were exceptional. They were very knowledgeable about the Ford F150 that we bought. They spent alot of time with us going over all the equipment. They were both great.

Jim Nicholson

Jun 13, 2012

The dealership had the right car for our daughter and the sales personnel were friendly and efficient. I would gladly refer customers to you and may even buy a truck for myself. Keep up the good work!

kimley_neth

Jun 13, 2012

My girlfriend and I were shopping around for a good reliable vehicle that would last a few years before putting any money into it with a very limited and tight budget. My girlfriend was on Craiglist.com when she came across the exact type of car we had tested at a car lot prior to coming across Skyline Ford. The price was a bit out of our budget. She called anyway, gave the details that she was looking at our car in front of her while on the phone with our salesman on the phone, going by the name Wally. She informed him of our budget and he said come on in and we can see about working with you. I work night shift. Got off work to look at my girlfriend'd text saying she found a perfect fit that I should go look at, a little pricey but willing to work with us. I walk my bike with a flat tire to Skyline Ford which was just down the street from my work. Asked for Wally. Turns out the person that opened the door to greet me was indeed Wally. Easy, didn't have to go looking for someone. I let him know I was the boyfriend of the person he was on with earlier asking about this specific car. He then had me follow him inside while he went to go get the keys for a different vehicle so he could drive me to a separate lot where this vehicle was. I loved it right away. Beautiful, clean interior and awesome blemish-free paint and body. Smelled like a new car even though it was a few years old. We then traded spots for the car he brought us in to take this car for a test drive to see my girlfriend at our place. WAS NOT expecting that. Figured test drive, sure, but not to my place which was a bit of a drive from the lot. We get there, she loves it as well. All 3 of us at this point drive back to the dealership. We sat down in a room that was 3 solid walls with the wall behind my girlfriend and I being about 1/4 wall and the rest being the door and a pretty good sized window so it didn't feel like we were trapped. The desk we sat at didn't have much to it so I didn't have to feel like I needed to be rich sitting there. He knew what my budget and payment options were by now. He put a paper on the desk and asked how much we could do for a down and for monthly. I knew the more down the more likely the monthly they could work with the monthly. My only concern was the sum amount. I asked if he could find out whether or not that could be lowered. Wally asked what would I like to see. I knew I was going a little over my budget already but my girlfriend and I loved the car so much I did what I could to work with them. So my price I was looking at was asking if it wouldn't be too much to go $1000 lower than the posted asking price. Wally then said he would be right back. Came back the monthly payment I was able to afford with the monthly down I offered and went down $1500 on the original asking price. After showing me the paper with this written down and said it's yours today to walk away with, I had to go outside for a breather. I was incredibly amazed and surprised they were willing to not only work with the payment plan I had offered but then took that much off the original asking price which was even more than I was asking. It made my first car buying experience from a lot a great one and with Wally's prompt relaying of information to and from it went very quickly. The longest part of the whole experience was filling out the paper work to organize a payment plan and get everything. Even then, knowing how they worked with us made it easier to tell they were doing their job as best and thorough as possible. It has actually changed up my girlfriend and my life for the much better. It all went very quickly and now have an awesome car at an affordable price and rate. Thank you Wally for your hard work and Skyline Ford of Salem, Or for working with us.

Jim and Medora Hays

Jun 12, 2012