Used Cars for Sale at Smail Kia in Greensburg, PA

Shirley Dunlap

Sep 6, 2016

This was our third car from this dealership and we would recommend them to anyone. The experience is friendly, helpful, and quick. Your dealer is knowledgeable and experienced. All the dealers are courteous.

JeremyJ95

Sep 1, 2016

Wonderful experience at this dealership. Every time the workers are very, very helpful, kind, etc. Would HIGHLY recommend this dealership -- they make it a breeze! They're honest, they're up-front with you about things that some other dealerships are shady about; very nice. 5/5! A+!

Laurie Swift

Jul 29, 2016

I recently purchased a 2016 KIA Optima from this dealership. This was by far the best car buying experience I have ever had! From the second I stepped foot in the door I was put at ease and treated with respect. Michael Jurick was my salesman and I cannot say enough wonderful things about him! He was awesome to work with. I never felt any pressure and he worked very hard to get me in to the right car and at the right price. This dealership and Michael are top notch. I would have no reservations recommending them to anyone searching for a new car. You will not be disappointed!

Star

Sep 30, 2015

Thank you Jason Hempel (service advisor) for your friendliness and help. Branden for quality work and Carrie Mitchell for helping me find where I was pose to go. I went to Smail based on the reviews on google and their prices are the cheapest around. Thank you again, Dustin 2013 Kia Optima

Pittfreak43

Sep 23, 2015

This is now my second car buying experience with Jeff at Smail Kia and I felt a review was warranted. I bought a 2015 Kia Optima Hybrid for a great price and received what I considered to be a fair trade in compared to what the competition was offering. Jeff didn't go right into the car and money, he asked about my marriage, job, congratulated me, etc. He not only did this yesterday, but he's done so within the past four years through e-mail without a hint of him wanting my business. When we finally got to the 'haggling' there really wasn't much at all. I told him what I wanted for the car and the trade and he got me right there quickly. That's the way car buying should be!

Cletus09

Sep 15, 2015

Recently purchased two used vehicles from Smail Kia/Pre-owned. Both vehicles were sold "As Is", unfortunately one of the vehicles had a major malfunction within 24 hours of purchase. The Smail dealership and service department made things right by offering to repair the vehicle at a reduced cost and providing us with a "loaner car" until the job was done. Having bought a car "As Is" the buyer assumes all of the risk, and we could have been stuck with a car requiring major repairs, but Smail Kia did the right thing and went out of their way to make things right.

dolfpic.

Jul 23, 2015

Jeff Markle has taken care of me for years, He has been a friend as well and if ther are any problems he handles it.. He helped me when nobody else would even try..

tonyl

Jul 20, 2015

I was looking for a car for my wife and remembered that I had bought from Jeff Markle about 10 years ago. When I looked him up he remembered the car he sold me 10 years ago. I explained my situation and what I was looking for. The very first car he showed me fit my criteria perfectly. He put me in a used 2014 Kia Rio. Great car for my wife. Gets fantastic fuel economy. Payment was spot on where I wanted and got me a 8 year 100,000 mile bumper to bumper warranty for a fair price.Need a car? Go see Jeff Markle!

Kiaguy

May 15, 2015

Bought 2014 Sorento Great car, totally satisfied with vehicle. Very pleasant sales experience. The service department was very far from even being compentant or cooperative!

churchbell06

May 12, 2015

I have to say, I followed my sales man. We purchased a pre-owned 2012 Dodge Caravan. We were looking to get rid of my 2003 Jeep Liberty and into something newer. Brian Creighan kept in communication with me, letting me know about vehicles that may fit the bill as they came in. He worked TIRELESSLY to crunch numbers and get me into a payment I could live with. He never put pressure on us. I have to say I walked in there, knowing which vehicle I wanted, and i left with that vehicle. Smail took my Jeep and gave me more than I thought I would get for it, and I have a 3 month warranty on the new vehicle, which I am in love with. I have not had experience with any other aspects of the dealership (the pre-owned building was very comfortable), however I would (and do) recommend Brian to any body looking for another vehicle.

rkelkon

Jan 27, 2015

As a woman walking into a dealership to purchase a vehicle, I have some reservations on how I will be perceived in this "man's" world. I was treated with respect from start to finish. Rob was knowledgable of the vehicles I was interested in purchasing and willing to show me and explain all the features. I felt confident that I was receiving the best deal available. Thank you for the great experience.

stefaniewiegand

Jan 27, 2015

I HIGHLY recommend Smail Kia. I love my new Sorento, and it was an absolute pleasure working with Michael Jurick. He was extremely knowledgable, respectful, and honest. As a 23-year-old woman purchasing my first car, I had spent some time shopping around at several dealerships with my father. Mike won us both over, and we walked out of Smail Kia that day with an exceptional deal on a brand new 2015 Kia Sorento SX. Thanks Mike! We'll be back in the future when it's time for another vehicle!

bkepchia

Jan 19, 2015

I have worked with Jeff for several years and have purchased several cars from him. There are several reasons I keep coming back to Jeff: customer service, knowledge, his follow up with me...but most of all, he makes me feel like I'm his favorite client and goes the extra mile to meet my needs. He stays in touch with me even when it's not time for me to buy a new car, just to say hi or Happy Birthday or Merry Christmas. He is an asset to Smail.

kmprater88

Jan 13, 2015

This was by far the best car buying experience I've had! Everyone I encountered during the process was very friendly! Since I live so far away, a lot of the process was done over the phone with Jeff Hobbs. He was very helpful!

Stephanyrko

Jan 10, 2015

I went to Smail Kia to buy my first car after graduating. Jeff gave me a great deal. He was super friendly and helpful! He made my first car purchase an exciting ride!

Mmurray12

Dec 31, 2014

This was not a straightforward lease termination/trade, complicated by the fact that I am a MA resident. Jeff spent an entire day with me working through options and scenarios to get to the best answer. I could not be happier with the customer sevice I received- both the day I bought the car and days leading up to that via email/calls. Responsive and knowledgeable with professional courtesy from Jeff and those with whom he was working internally to get me into a new situation /car- including finance!

SMack1963

Dec 13, 2014

Smail Kia runs sales scams. They send out advertisements that say they will give you 120% of the value of your car. They outright told me they won't give me that. They didn't even use any fancy math magic. I had the flyer in my hand and they said that they didn't send them out, but it was a company they hire and they can't do anything about it. SORRY, your 4 y/o low mileage doesn't get the 120% book value even though you got the mailer that said we would give it to you. I plan on filing a complaint with the Federal Trade commission as well as KIA Corporate. Stephanie called me the next day and said she would call me back within 15 minutes, she never did, only emailed the salesman (who was very nice, I feel sorry for him) to contact me.

rsciullo

Nov 26, 2014

Jeff Hobbs could not have been friendly or more helpful. I would definitely recommend his services to friends. We love the new car we bought.

KBeckham16

Nov 19, 2014

I was lucky enough to work with Jeffrey Hobbs on my recent purchase of a vehicle. I went to several dealerships that day and Smail was the last I visited. As soon as we walked in the door, Jeff made us feel like we were family. He was very knowledgeable about the vehicles as well as the process. I never once felt pressured or manipulated, I truly believe he is just a good, honest, person who wanted me to go home with a vehicle that made me truly happy. He did everything to work out a great deal and to make sure to introduce us to everyone else we would work with on the process [Jason and Jim were both really wonderful too]. Smail truly takes pride in their vehicles and it is obvious by how beautiful they all look. I appreciated the time he took with us to see us through the entire process and make it an enjoyable experience. If these gentlemen are a reflection of the company as a whole, trust me -- you are in good hands! I would definitely recommend this dealership to anyone and highly recommend you request Jeffrey Hobbs.

BigReb

Nov 15, 2014

We just purchased our first Kia, and are very pleased. Our salesman was Jim Calabrese. He was great! We previously owned 3 Hyundai's and only had our last one 8 months. We purchased a Tucson and were just not happy with the size. Wanted back to something the size of our Sante Fe.That is when we saw the Kia Sorrento and knew this was it! Jim went above and beyond to do everything he could to not only get us into a Sorrento but was able to get the color and features we wanted as well. He was a true pleasure to work with! The finance person, Jason was also very good. He explained everything and made that part easy as well.

kstew44

Nov 12, 2014

I just leased my first vehicle from smail kia and they beat another dealers price by a MILE!! Staff was friendly and swift in getting the deal done and closed. Easiest car buying experience I've never had and would highly recommend this dealership to anyone.

Stacylogan33

Nov 11, 2014

My wife has purchased two cadillac's using Jeff Hobbs and when it came time for me to purchase a new van for my painting business, I had no problems in returning to Smail and looking Jeff up. He is awesome to deal with, never pushy and if he doesn't know an immediate answer to our questions, he finds out and calls us right back. We have in the past and will continue to refer our friends and family to Jeff. If he ever leaves Smail he better let us know!

jdrane

Oct 27, 2014

Purchased a used 2012 Silverado 2500HD at Smail and just can't say enough about the salesman Jeffrey Hobbs. He went above an beyond my expectations. Although we spent a little more time there than we expected (Dealer was extremely busy), Jeff made the time fly just by stopping over and asking if there was anything we needed while also taking care of multiple customers at one time. Really can't say enough about the A+ treatment at Smail.

MNicole1

Oct 26, 2014

All of the employees at Smail Kia were true Godsends. From Cory, the young man that encouraged me to come in to the dealership, to the manager of the Smail Kia in Greensburg, to Jeff Markle and Jim Calabrese, all were extremely helpful and courteous. I was in a true bind and they were able to get me the financing that I needed and I drove home in a brand new 2015 Kia Forte. What an amazing feeling it was/is to be in reliable transportation once again. My sincerest thanks and gratitude to the entire staff.

JJ295

Oct 13, 2014

Jeff Hobbs did everything he said he would do. Didn't push me into buying a car either. I told him what I was looking for, he found a few choices and I picked the car. He knew the cars features and showed them to me. I don't like sales staff at all but he is not typical. He talked to me not at me and worked with me.Being honest is the only way to go. Jeff Hobbs didn't bs me. Sure we chatted and bs'd a little but when it came to the car he seemed honest about it not because he was going to make money off me but rather because he was interested in wanting me to get the vehicle I wanted. Again, not your typical sales person. I would buy another vehicle from him.

sherlev

Oct 9, 2014

I bought a car from Jeffrey Hobbs a few days ago. I just want to say thank you to every one at the dealership. They were all really nice. I felt they were very fair. I highly recommend this dealership, and ask for Jeff Hobbs. Very nice guy!!!!

WEITEA

Oct 7, 2014

I BOUGHT A CAR A FEW MONTHS AGO FROM JEFF HOBBS AND WAS SO IMPRESSED WITH THE TREATMENT I GOT, SO MY HUSBAND DECIDED TO BUY HIS NEXT SUV FROM HIM AS WELL. JEFF IS VERY NICE AND TOTALLY HONEST TO WORK WITH AND WHEN HE PROMISES YOU SOMETHING, IT GETS DONE. I WOULD ALSO LIKE TO THANK JEFF MARKLE IN FINANCE FOR ALL OF THE HELP HE GAVE US AS WE HAD A BIT OF A DIFFICULT SITUATION WITH MY HUSBANDS TRADE, BUT HE MADE IT HAPPEN. I WOULD RECOMMEND THIS DEALERSHIP TO ANYONE LOOKING TO BUY. I AM BRINGING MY DAUGHTER FROM HARRISBURG OUT AT THE END OF THE MONTH TO LOOK THERE AS WELL. A NO NONSENSE DEALERSHIP!!!!

AS115

Oct 4, 2014

I took my car to the service department almost 4 weeks ago to have wheels replaced. At that time, another noise was heard so they held off to put on my new wheels until they got the part in for the noise. When I went to pick up my car after work, it was locked and the place was closed! I had to have my husband bring me my key. When I took my car back to the shop to have the noise fixed and new wheels put on, I got my car back and had to drive right back to the shop because it was making ANOTHER noise. They replaced a part, which they thought was causing the noise, only to find out that was not the problem. After over a week, they told me that they figured out the problem and it was my transmission. This was on a Wednesday, he told me that the part was ordered and I would have my car back the following Tuesday or Wednesday. All of this I was okay with, upset that my transmission was bad in a car with only 45000 miles, but happy it was being taken care of. When next Tuesday came, I called to check the status of my vehicle. This time, I spoke with someone else, who tells me that they were still waiting on approval from Kia to replace my transmission and that my car would not be done until Thursday or Friday. On Thursday I called back (had to call twice bc noone returned my call) and he tells me that they finally got approval and that my transmission would be in the next day (Friday) and my car would be done Friday afternoon or Saturday. Well Saturday came and I had not heard from them, so I call yet again to check the status on my vehicle, having planned to get it back this day. I spoke with another person, who tells me that my car will not be done today, the technician working on it was not even in on Saturdays. When I call Monday, im told that my car will be finished today or def tomorrow (Tuesday). I called to find out what time I could pick my car up Tuesday and was told that my car was STILL making a noise. By this time I have had enough and told them I was picking my car up as is and taking it elsewhere. 2 hours later I get a call back that says they found the probelm, it was not my transmission afterall and to give them just 1 more day, the part was being overnighted and it would be done Wednesday. I called Wednesday morning, left a message and received no call back. Called that afternoon and left a message received no call back. I then finally called a 3rd time and was told that my car was being test driven and they would call me back. Well noone ever called me back, they just showed up at my work with my car. FINALLY i have my car back. I was promised a full tank of gas, but it wasnt. I feel that by the end of all of this, they had treated me terribly. They replaced 2 parts in my car before realizing what the actual problem was. These people are supposed to be certified. And the customer service by the end of this nightmare, was terrible! Never returning a call all day long. I will never again take my car to Smail. I will be going elsewhere.

roboskey

Sep 16, 2014

Yes good services and fast got me in and out before I haghad to go to work.car was filed up and detailed.thanks Rjeff

firsttimekia

Sep 5, 2014

I just wanted to let you know that I have had a wonderful experience purchasing my brand new kia soul for Jeff Hobbs. He was very polite and personable. I would recommend him to my friends and family. I give him a perfect score of 10!

Heathert322

Aug 14, 2014

We were considering trading in our lease. We visited another dealer across the street and had horrible service (VW). During that time Jeff Hobbs called us out of the blue to check on our current vehicle. Within one week he got us the exact car we wanted for the exact price!! This was our second time working with Jeff and we won't ever make the mistake of not going to him first the next time we want a new vehicle! He is honest, which is hard to find with car salesmen, and he knows his cars!! Thank you Jeff and thank you Smail for making us happy again!

kristaxlynn

Jul 14, 2014

This was my first time buying a car and i am only 20! Having somewhat credit being a college student i was nervous about getting a car. Jim Calabrese made my experience very easy and fun! I couldn't be more excited to own a new kia sportage !

tdlash

Jul 13, 2014

I have purchased or leased my last 4 cars with Smail, this was the first KIA. I have always felt that Smail has treated me fair and they have always provided excellent service. This experience was no different. Jeff Hobbs took the time to explain things in detail, answered my questions and addressed my concerns. I knew what I wanted when I walked in the door and Jeff showed me only the cars that fit what I wanted. I would highly recommend anyone that wants a car to come and see Jeff or anyone else on this team.

QRL

Jun 29, 2014

The very best experience I've ever had at a dealership! Jeff went far beyond the call of duty on my behalf! I'm so thankful for what he accomplished for me! He was a great blessing on my behalf! Smail gets it done!

Samikay09

Jun 14, 2014

This was my first time ever buying a car. I'm 23 and just graduated college, and in having zero experience (and not much credit) my Dad came with me to look at a used Mazda that I had found online. We met with Jim Calabrese who we immediately liked. He was professional and patient since, like I said, I was new at this. We looked at different prices and different options and found a price we were willing to work with. Mr. Calabrese went with me for a test drive and when we got back we finished the paperwork and I had my keys. He even followed us home in the car that I drove to the dealership, since my dad and I had driven separately (because my Dad wanted to just look) I was extremely happy with the whole experience and I love my car. Jim Calabrese was very professional, personable, kind, and helpful. He did his job very well and as I said, I was very pleased.

sjones1227

Jun 11, 2014

I originally had a terrible experience with another branch of Smail, but Carl went above and beyond to fix it. He really worked hard to make things right and make me happy. I got the car that I wanted and I am 100% satisfied.

akoenig153

Jun 2, 2014

Jeff was an incredible salesman and representative of Smail-exceptionally easy and seamless transaction. This includes the financing and paperwork as well-all very professional.

Cseneca16

May 22, 2014

My son & I visited Smail Kia to look at new cars. I have purchased a few new cars in my lifetime. I have never been treated so well. After the experience that we had at Smail Kia I have posted on my Facebook & have told my friends and family that if they are looking for a new Kia to stop and see Jeff & Ken ! The employees at Smail are out to give everyone a pleasant experience when buying a car ! My son loves his car ! My daughter just purchased a used Kia from Cochran in monroeville and the salesmen were only out to sell the car and not make the experience worth coming back. She also went to Monroeville Kia to look at a used Sorento. After being there with her, I would never go back. My daughter was with us at Smail Kia and said " I wish I would have come here to buy my car ". I want to thank Jeff & ken for all their help and for making my sons first experience at buying a new car the best experience he could have !

WEITEA

May 3, 2014

I WAS LOOKING FOR A USED CAR AND WORKED WITH JEFF HOBBS, WHO WAS ACTUALLY A PLEASURE TO DO BUSINESS WITH. JEFF CAME THROUGH ON EVERYTHING HE PROMISED AND I WAS ABLE TO GET THE CAR I WANTED. I WOULD RECOMMEND BUYING FROM SMAIL. GOOD SERVICE, GOOD PRICES AND VERY FRIENDLY PEOPLE. HARD TO BEAT THAT EXPERIENCE WHEN BUYING A CAR!!

yazoo8183

Apr 24, 2014

Silky smooth, seamless transaction. Jeff was efficient and diligent in closing the deal. I will refer relatives/ friends to Smail because of Jeff's efforts.

dconon0428

Apr 16, 2014

I had an excellent experience while leasing a vehicle from Smail. I would recommend buying or leasing a vehicle from your dealership. Thank you for the excellent service.

Stacylogan33

Apr 11, 2014

I believe my salesman, Jeff Hobbs, has the patience of a saint. He sold me my first Cadillac 5 years ago so I knew I wanted another one, but I wasn't sure which one. I think I drove 4 cars and took up a lot of his time this week and he was very friendly and helpful and explained everything to me in terms that I'd understand. I know car salesmen get a bad rep for being pushy to get a sale but Jeff is not one of those guys. He knew from previous experience with me how to deal with my craziness. I have referred friends to him and he's also treated them great. I will continue to refer and buy any future vehicles from him.

ajnj23

Apr 9, 2014

Just wanted to say "thanks" to Jeff Hobbs for earning our business at Smail Kia. We had a difficult first visit to the dealership,, but Jeff was able to get everything back on track and exceeded our expectations of a salesman. No high pressure. No gimmicks. Just honesty and sincerity on his part. We would recommend him.

jmacek

Mar 26, 2014

Jeffery Hobbs and James Morris were great to deal with. Everyone at the dealership was very friendly and courteous. We got the exact Sorento that we were looking for at a great price. Our new car was prepped for delivery very quickly and the finance department was very thorough in explaining everything. Overall, it was the best new car buying experience we have had and I would recommend Smail Kia to anyone looking to purchase a vehicle.

engigliotti

Mar 13, 2014

From the beginning Mike Jurick was exceptional to work with. I had called and inquired about the 2014 Ford Mustang that was posted on AutoTrader. Mike was able to answer all of our questions except one and he got back to us with the answer in less than 5 minutes. We decided to schedule a test a drive. When we got to the dealership, Mike had the car cleaned and was ready for us to test drive. During the test drive Mike was able to explain the car in detail. It was more like talking with a friend about a vehicle and not a salesman. The price negotiation was the easiest and smoothest we have ever experienced while buying a car. We couldn't even believe how fast it was to do the paperwork/finance. The staff at Smail Kia was fantastic to work with and I would highly recommend Mike Jurick to any of our family and friends. Thanks Mike!

i4cast

Mar 4, 2014

I just wanted to let you know what a pleasure it is to do business with Mike Jurick. I just bought another car from him. This is the second pre-owned car I bought from him and he is head and shoulders above the rest. He is very courteous, knowledgeable, treats you with respect and best of all not your typical "used car salesman". I'm sure he would have preferred to have a customer who was going to spend a lot more money and I wanted to thank Mike for his kindness and his professionalism. In these days of rushed sales-people and many people ordering on-line, etc.... that nice personal touch and genuine service seems to be going by the wayside like the non-digital cameras. Please know that you have an excellent staff at Smail Auto.

elainejack

Feb 25, 2014

There was no pressure to buy. I traded in a 2012 Kia for a 2014 Kia. I really think they are a great car. Jeff Hobbs is a very pleasant and very knowledgeable sales person. Jeff made everything quick and easy.

Noochi

Feb 10, 2014

I am a 4 time repeat customer at Smail Kia. I am very satisfied with the Kia product line and I always receive top notch treatment from salesman Jeffery Hobbs. He is thorough and considers my needs, recommending options for my consideration. Jeff is always there to answer questions and he works to make the buying experience easy and comfortable.

NZappone

Feb 6, 2014

great service be everyone involved, was a pleasant experience, had no problems at all, would definately buy another car from Smail kia and tell others to do so as well

gmmmjh

Jan 30, 2014

We went to Smail Kia to lease a kia sportage. We dealt with Ralph Kerchavel who was very friendly, professional and helpful. We found the car we wanted at a price better than other dealerships. Overall we were very satisfied with our experience with Smail Kia.

jasoncravener

Jan 21, 2014

I brought my mom to smail to shop for a new kia, luckily, we met jeff and his service, personality, and knowledge were impeccable. He has our entire family as customers for life. In fact....I brought my dad to smail 3 days later and he bought a new kia as well.

rnevin

Dec 17, 2013

I had a excellent experience with my sales dealer and he gave me his complete time and help me out in every where and me and my family have had purchased 5 vechicles in the last 3yrs. Why go any where else best service and friendliness and help you get what vechicle you want. And the shop is convient and have good and friendly service also. So I like the sales place and shop and feel very comfortable with the atmosphere. that is why I rank GREAT.

chelseabaumann

Dec 16, 2013

great service and friendly people. everyone was professional but not stuck up. i got treated like a person and not a sale. experience was wonderful. they did everything they possibly could to get me what i wanted. Even when it took about 4 hours of talking to banks. a definite 5 star all around.

1daveb

Nov 17, 2013

My buying experience with Jeff Hobbs was A-1! Jeff brought the truck to my house for me to see and drive. Jeff is a no B.S. salesman,who listens to your wants and needs and tries to accommodate that. My deal was done in my driveway with a handshake,and an assurance that the sale would be completed on a day that matched my busy schedule. Great Job Jeff!

jmangan

Oct 22, 2013

Keith Rosky was very helpful. I was looking for a used car that I saw on the web site, but I did not like the car. Keith showed me other options to buy. He then told me about going a lease. Now I have a very nice new car, for the same payment of a used car. Great salesman and great car dealer.

MICHELLEBOLISH

Oct 10, 2013

Buying 2 vehicles at the same time was never so easy. Jeff and Matt were excellent to deal with. I would recommend Smail to anyone looking to purchase a new car.

smail7kia

Sep 30, 2013

We had a great experience at Smail. Evan greeted us when we got out of our car and asked us what our needs were. He was courteous and very patient as we test-drove two vehicles and as he answered our many questions. The manager, Rick, was knowledgeable and very helpful making our car-buying experience very pleasant.

lewis12

Jun 27, 2013

Bill Lang and Jeff in service always go above and beyond when we have a vehicle issue. They are helpful, knowledgeable, about the product being sold and serviced. Bill was very helpful in helping us select the vehicle that suited our needs. We told him what we were interested in and he showed us three specific vehicles that suited our needs. The entire Smail team from Bill in sales to Jeff in service are an asset to your company. We will continue to deal specifically with these two gentlemen on all our future needs.

rkz

Dec 31, 2012

Jeff Hobbs was my salesperson when I bought my used vehicle at Smail Kia. He was very friendly and attentive to my needs as I checked out the car and went through the process of buying the vehicle from Smail. Jeff also followed up with me several times after the sale to see if I was enjoying my new car. I highly recommend Jeff Hobbs and Smail Kia!

tylersnyder123

Nov 18, 2012

I was sent to Jeff from a family friend. I showed up 5mins till closing time. Jeff was very patient and showed us several vehicles even after closing time . He was very knowledgeable about the vehicles and answered all our questions . The car we got was one that wasnt even on our list to look at . He sold us on a kia forte se . The car is very nice and scored an 8 out of 10 on the reviews . Also we got a worry free warranty 6 year 100.000 mile . I would recommended him to anyone looking for a good vehicle.

millerse22

Oct 22, 2012

Jeff was a awesome person to work with has alot of patience with picky people like my self I had to bring my purchase back for service and he got us right in Thank You Jeff and we will be backMy family has dealt with Smail for a long time I am the third generation now and more to come!! All the staff was very nice

Lindawheeler

Oct 19, 2012

I stoppped at the dealership merely to look at the new Kias and to maybe check into what my options would be in trading the vehicle I was in at the time. I was approached by Jeff Hobbs on the lot, at which time he proceeded to inquire what had brought me there. He not only gave me options that I had no idea where available but knew EVERYTHING possible about the vehicle itself, the leasing options, trading my vehicle, and keeping me in the price range I needed to be. I was impressed with the knowledge that he had with all that was involved. He was very personable, and was never at any time pushy or overbearing. He made it all easy for me to understand. I had previously dealt with a certain dealership for at least 2 vehicle that I purchased and 1 that I leased, but discontinued using them for various reasons. I would consider Jeff and Smail to be my new go-to dealership. Can't find any reason why they wouldn't be. And I found everyone I came in contact with there of the same caliber. I don't like the playing the car shopping games, and didn't have to there.I'm very pleased with my Kia and the entire experience at Smail.

kelsey616

Oct 9, 2012

Courtesy staff and patient they were very understanding to my financial needs My husband was not able to help due to work, the staff was very respectful and treated me with respect unlike other dealership I had been to earlier in the week. Thank you

barrylboyer

Oct 4, 2012

We were treated like important customers. Everyone was cordial and answered our every question. Salesman was very personable and we enjoyed working with him. He did everything he could to make sure we drove home with the car we wanted. Thanks Jeff.

EmilyWard

Sep 24, 2012

After talking with my friend about her recent new car purchase, I decided to go along with her and look at some new cars. We went in to where she had bought her car, Bill Cline, and I was able to ask him questions. I went there the first day totally open minded. I was not sure what I wanted or what I could afford. After talking to Bill, I was able to see that a new car was the best option for me. He explained it to me in a way that made perfect sense in my current situation. After leaving, I did some research on cars I liked. I was pretty sure that I wanted an SUV type. I thought I would like the new 2013 Ford Escape, but I also wanted to look at the 2013 Kia Sportage. Bill showed me both. After driving and comparing both, I decided to get the Kia. There were many reasons I liked the Kia better. Bill was so helpful and informative in the entire process! I did not ever feel pressured! My boyfriend, who was with me, said his next car purchase will be from Bill! We were both very pleased with Bill and the other Smail employees. I will definately go back to Smail.

J Kubasky

Sep 20, 2012

Bill Campana was great to deal with, he was extremely helpful. We were looking for a specific vehicle, in a certain color and with specific options, and Bill came through! We will continue to deal with Smail, because of the customer service that Bill provided us with. Thanks for all the hard work, Bill!

gboscarino

Aug 28, 2012

Marty was an exceptional salesperson. He was extremely knowledgable about the vehicle and did an excellent job explaining its features. Marty was patient and responsive to all of my questions. He took his time with the sale,so I did not feel rushed or pressured. Thanks to Marty, I had a great experience at Smail and love my new car. Marty came highly recommended to me, and I would also recommend Marty to anyone who is looking to purchase a car.

greenblueyes

Aug 26, 2012

The car I purchased is a Mazda3. It is fabulous. The process of buying went very smoothly.My salesman was great in locating the color and interior I wanted.

Seanpsu15

Aug 24, 2012

I had a great experience buying my new car! Marty Cummins was really helpful throughout the whole ordeal. I felt very comfortable talking to Marty and test driving some cars with him. He helped me make a great decision with my purchase by being very knowledgeable about the cars we drove and understanding what would best suit my needs. Overall, I had a great experience and would definitely refer others to Kia.

jaclyn.alvarez.1

Aug 20, 2012

Best car buying experience we've had so far! We never felt rushed into a decision. After the purchase Bill went over every inch of our new Acadia. We haven't even had to open the manual! This is what buying a car should always be like.

twazoo53

Aug 12, 2012

Jim was very nice and friendly. When we got to the dealership it was very busy.After we took the car we wanted for a test drive the service was very fast.That is the way I like it. I do not like being at a dealership all day . The staff is all very friendly.

rgast3

Aug 6, 2012

Perfect car experience...period. Great car(2011 sorento,low miles,maintained at dealership), Great price(I save almost $800 off kbb/nada/edmunds tmv value!), Great salesman(Jimmy C..played no games). I will never buy another vehicle again from anywhere else...even the F/I guy was awesome(gave info on the suv,very personable.) I'm thinking of getting a Smail tattoo(ok, that was a little extreme, but you get my point).

massacre419

Aug 1, 2012

Marty was very helpful and attentive during my experience at Smail Kia. I love my Kia Soul and will be sure to return to Marty when I need another car in the future. Marty was great to work with.

crazyokie

Jul 24, 2012

Jim did a great job helping us, showing us the truck we had come to see and getting us in and everything taken care of very quickly.

jeff desch

Jul 19, 2012

overall great service and quality people. Martin Cummins did a first rate job and was very knowledgable. All paperwork was done quickly and i was driving my truck in no time.

laceybsje

Jul 10, 2012

The service and salesman was very good! We did get car home and noticed and rip on the door. We didn't see it there before, so we aren't sure how it got there. They did fix the rip on the leather seat though.

lorettamshel

Jul 2, 2012

Jim presented himself well on behalf of the dealership. We found him to be open and honest about all of our questions related to the vehicle.

racerx710

Jun 19, 2012

Went to see a car that I had found online at Smail. Placed an inquiry through they internet. Jim Spanbauer returned my call. Made an appt to go see the vehicle that evening. Drove car, had all the options we were looking for, and began to negotiate price. We then found out that our car had "a dirty car fax." It had been in two accidents prior our purchase, none of them major, where any airbags were deployed. Do to this "dirty car fax," they were offering us extreme bottom line for our trade, even though the car fax itself states, -$110 due to history. Ok, car dealers. Then over the next two hours, we negotiated a price, and were very close to a deal. We then had to get something to eat for our children, which the dealership offered us nothing, not even water, we left. I instructed Jim Spanbauer to call me if, and when we reached the numbers we discussed. He called about 20 mins later. I returned his call, he was not at the dealership, left a message. I returned his call again, at which time the sales manager answered in Jim's absence, stated he was on the road with another customer. I told the sales manager that we had a deal, and i would buy the car. He stated that he would get the final numbers with the bank, and Jim would call back tomorrow to arrange delivery of the car. Tomorrow came, and i heard nothing. waited till noon, called, left a message with the manager, as Jim Spanbauer was off that day. Called again at 2 pm, left another message. At 4:30, Jim Spanbauer called me and stated the we had a problem. He stated appearently last night as we were driving the car, a salesman from another store was already working a deal on the car, and they didn't know. Now, this may the case, but, why would you wait almost 12 hours to tell me, and then on the second day, send out all of my info to the banks, and run my credit on a car you no longer had? I know that they processed my credit, as credit monitor informed me. So, this is just underhanded, they are at least not being honest, and their dealership is TOTALLY disorganized. I think they found another buyer, got a better deal from them, and sold the car out from under me. I would avoid this dealer.

dreynoldo

Jun 12, 2012

Rob Jupena and the Smail Kia group went above and beyond my expectations while making a new car purchase. Rob was extremely cooperative with all of my needs, and not once did I feel pressured into making a quick decision. I would highly recommend visiting Smail Kia for their friendliness and professionalism.

becky4967

Jun 5, 2012

I visited the dealership on a saturday before memorial day because i was looking online that morning for a suv/cuv and I saw the kia sportage and also a chevy equinox. when i arrived in parking lot i was greated by marty cummins. He very politely asked if he could help me. His attentiveness was very appreciated. We looked at the 2011 Kia Sportage and he asked if we wanted to take a test drive so we did. I was very pleased with his knowledge of the vehicle etc. So we went inside and gave him my info and tossed the numbers around and now I am driving my Kia.I had looked around previously but felt too much pressure from continuous phone calls from other dealers. Stopping at Smail Kia wasn't really a planned visit at all...of course I just wanted to look at it....lol! Would recommend this dealership to family and friends. Rebecca Smith

kiaowner2012

Jun 5, 2012

sold me my kia soul... no complaints here. Very well done. Yes I would recommend this dealership. Jeff did everything he possible could to keep me happy

deejcl

May 31, 2012

Jeff was a great salesman. He was very friendly, knowledable and honest and upfront about everything, and made my car buying experience very easy. Before I was ready to drive away with my new Kia, Jeff took the time to show me how everything worked in the car. Jeff even went the extra mile to pickup and bring back my new car at work when it needed new inspection stickers added the next day - thank you Jeff for that!

gooderthanamug

May 31, 2012

easy transaction dylan did all the work up front kept me informed from jump street love the car , i called on it first he held it for me and even delivered it to me

Scotto69

May 19, 2012

Rob was very friendly and helpful the entire time we spent looking, thinking, and eventually purchacing our 2010 Toyota Sienna. Our 22 month old daughter was with us the day we bought it. Rob and the rest of the staff were also very patient with us as we were dealing with a sometimes cranky little girl. One of them even gave her a little stuffed "CarFox".

jambow67

May 13, 2012

I had to let my '95 Chevy Silverado go due to the cost of fuel and maintenance. I was looking for something more efficient. I'm glad that Rob helped me out in choosing a new KIA Forte ex. I'm still getting used to driving a car after having my pickup for over 10 years, but I'm glad I have it. I can already see the difference in fuel usage. It's a nice, quiet ride too and can get up and go when needed. I know that I'll keep this car for a long time. Thanks Rob!

rknorris

Apr 29, 2012

While we were not planing to buy a car the day we visited Smail Kia, I have been curious about the mileage ratings on their vehicles. Being retired, gas prices can limit our travel.Not being "attacked" by a salesman upon entering the showroom was a good start to our experience. Martin Cummins introduced himself and from there on helped us until we drove our new Kia off the showroom floor that evening.Martin knew the product inside out and answered all of our questions about the car,the financing,warranty and anything else we wanted to know. Because of his help and the product itself we bought the car.Our financing was done by Jason Reid.Between the two of them I think this was the first time in forty years buying a new car was fun for us.If the service department is half as good as the sales dept. I'm sure we will be stedy customers.

michelep45

Apr 27, 2012

Marty was very helpful and great to deal with. He made my buying a new car fun and painless. He was very helpful and took his time in explaining the inside of my new car. I would highly recommend him to my friends and family.

bigal68

Apr 20, 2012

This is our second purchase, first 2012 Sorrento and 2006 GMC Canyon. Bought both vehicles from the same salesman, Marty was willing to do whatever it took to make us happy, very polite and knowledgeable, would reccomend Smail Kia to everyone. also got great % rates.

thekramers

Apr 13, 2012

My experience with Smail KIA and marty Cummins was very good. I was shopping for a new car with good head room and selected the Soul at a visit to the auto show. I test drove te Kia Soul at Smail; and the Scion at toyota I did not have to spend alot of time getting the deal I wanted and Marty Cumminns gave me what I considered a good price withtout a lot of hassle. I consumated the deal in short order on 4/9/12 and drove off satisfied. I am pleased with my choice and the dealer.

vince727

Apr 8, 2012

My wife and I worked with Jeff Hobbs. He made choosing a new vehicle easy. We had 4-5 SUV options in mind. Jeff took the time to explain the pros and cons of each. You could tell deep down he knew which vehicle would work the best to meet our needs; however, he had us look at each one and test drive the ones we wanted to drive. In the end, he did not pressure us in any way and we wound up picking the vehicle he thought all along. We highly recommend Jeff to anyone looking for a low pressure, yet informative sales professional!

chevysil08

Apr 6, 2012

Service was excellent and exceeded my expectations. I purchased my previous vehicle here 6 years ago and 6 years later, I found myself here again as I bought a 2008 Chevy Silverado 1500. I highly recommend this dealership if you can find a good price on a used/certified vehicle. Robert Jupena has a great attitude and the deal went smoothly and was in and out in only a few short hours.

sasha3u2

Apr 5, 2012

I was looking for a new vehicle and have been shopping around for a few days. Smail was my last stop. I knew what I could afford and Smail was able to get me to a vehicle I could afford. Marty was very friendly and easy to work with. I had never been to this dealership and glad I made the effort to stop out.

tomsinocera

Apr 4, 2012

Our sales consultant, Mr. Marty Cummins, is very professional, friendly, and honest, which made my car purchasing process straightforward and the negotiation process simple. I would highly recommend this dealership and Mr. Marty Cummins to others.

Durant001

Apr 3, 2012

This is our second purchase from Smail in less than two years. And, we plan on another purchase in the spring of 2013. We can't imagine working with anyone else!

jime47

Mar 29, 2012

A first time new auto purchase can be a daunting experience. I'm 61 and it was still a bit overwhelming. Jeff was extremely helpful without being pushy. I applied for a online quote and Jeff Hobbs was the only salesperson to respond out of three dealers. In fact he responded the next day. I told him what I was looking for and he made some suggestions that where helpful. After the test drive I was pretty much sold on the Optima. Nice ride, quiet, well equipped and reasonably priced. Smails showroom was very clean and orginized. We had a great experience with all we dealt with. When it came time for finalizing the purchase Jeff was right there at every step. Sometimes he would be dealing with two other customers but still found the time to take care of us all without any of us feeling slighted. The Optima was well detailed at pickup. Jeff pointed out all the features again and this time showed us how to operate them all. If you are looking for a dealer with good prices and courtesous staff Smails will satisfy you. And be sure to look up Jeff Hobbs, he will be there pre purchase, and after the purchase. Your just as important to him after you purchased the vehicle as you was before you did.

hulkhogan

Mar 28, 2012

CAME TO DEALERSHIP TO LOOK AT 2010 SUZUKI MARTY CUMMINS WAS THE SALEPERSON. NO HIGH PRESSURE SALES PITCH VERY COMFORTABLE WITH DEAL. I WOULD COME BACK AGAIN TO PURCHASE ANOTHER CAR WHEN THE TIME COMES.

tomgreatone

Mar 26, 2012

I had checked with 2 other KIA dealerships,was not happy with them, Rob showed me the Forte & the soul. I drove the soul home. Took it on a 400 mi. trip the next day ran great, took the hills in eastern Pa. great & between 29-33mpg.I am more than HAPPY. Great job Rob Jupena.

charyla99

Mar 19, 2012

Jeff was great with us, he knew when where coming and what we where looking for, had it ready to go for test drive. He was there and met my husband and I as we where getting out of our vehicle. While we where waiting for all the paperwork to be ready he never forgot that we where there, even though he was very busy with other customers he would stop by and let us know where things stood and about how long it would take and if we needed anything while we waited. So if your in the market for a new or used vehicle talk to Jeff hobb he'll take care of you.Thanks again Jeff.

MJones21

Mar 19, 2012

They satisfied me on fixing my car and paying for my key. I got an used audi in ec\xcellent condition and got an appointment right away

timmymikos

Mar 19, 2012

Rob was a pleasure to work with. I was told by other dealers there was no negotiating on a KIA Soul as they are hard to get and will sell for sticker value--Rob and Smail proved them wrong.

chrisworstell

Mar 17, 2012

Jeff is a real professional, would go to him again for my next car, great experience the last 2 times and look forward to my next one

leeannechishko

Mar 16, 2012

Our family needed a good trade in to upgrade to a more dependable car. I was very disappointed and will NEVER buy a car or seek repairs from your dealership. Your company fits the stereo type mold about car dealerships. Dishonest and not compassionate towards the hard working, middle class USA family. I hope my tax dollars did not bail out your company. I will spread the word regarding my terrible experience with Smail/Kia.

rrunner71

Mar 16, 2012

The salesman was not pushy at all, he asked us what we wanted and found it. He did not try to push their current inventory on us. He was able to answer all of our questions. The price was actually a little better than expected. Everyone was very friendly and knowledgeable. I would recommend this dealership to anyone. We hadn't bought a vehicle from a dealer since 2001 because I can't stand pushy salespeople, this was definitely not the case here. I will be happy to purchase another car from them in the near future.

bunniemiller

Mar 12, 2012

This is the second vehicle I've purchased from Jeff at Smail. The first was a used vehicle. As my needs changed, I needed something different. I called on Wednesday to let him know I was interested in finding a different vehicle. By Friday at 6pm, I was driving off in a brand new car with a lower APR and a lower payment. This was by far the easiest and most pain free car buying experience I have ever had. Would I go back to Smail? Absolutely. Would I recommend it to others? I already do. Not only is the sales staff easy to work with, but the service department is great as well. Anytime I've had my vehicle in for service, it was always finished before the promised time.

fishman20002

Mar 12, 2012

I was in the market for a used vehicle and began my search through AutoTrader. After downselecting several dealerships in the surrounding area, I narrowed my search to Smail Kia where I worked very closely with Jeff Hobbs on purchasing my vehicle. Jeff was a pleasure to work with. He explained all of the various vehicle options and let the buying decision up to me. It was nice walking into a dealership and not feeling overwhelmed with the buying experience through the old pressure tactics. Jeff was very professional and easy to work with. I would highly recommend Smail Kia and Jeff Hobbs to those looking to purchase a vehicle.

mmalinak

Mar 9, 2012

Rob did everything you could have asked for during the sales process. He was very helpful and honest though out the entire time. He took the time, even after business hours, to answer our questions and give us all of the necessary information to make an educated purchase decision. He never pressured us or put on a "game face" during the negotiation process. I would have no reservations dealing with Rob in the future.

kristina3j

Mar 6, 2012

My Name Is Kristina, this is the second time I have came to Mike Jurick for a vehicle. He sold me my first SUV and it was wonderful, I loved it. Now that the gas prices are rising my budget is not changing, I came back to Mike for another fuel efficiant car this time. He sold me an awesome car, I asked him so many questions and he even gave me a test drive teaching me the different things this car can do or things I did not know it had. So this car came with more than I expected and thanks to Mike I know what they are. There are things about cars I asked and he had a answer for it all.Thank You Mike Jurick I would recommend anyone to you.

tammyves

Mar 3, 2012

Mike Jurick was great ! Made the purchase of my new car as easy as could be :) Looking to go back for a second purchase. Staff stayed late so i was able to drive home with it that night. Great dealership !!!!

John1953

Mar 1, 2012

After being totally disgusted with Monroeville Kia, I went to Smail Kia in Greensburg which is about 25 miles further away from Monroeville Kia. It was well worth the extra time and miles. I was greeted by Jason and we told him what we were interested in and he was very knowledgeable about all the different trims. After my wife talked me out of the Kia Optima SX Turbo which I loved, we settled on the Optima EX with the Premium Package. Both my wife and I love the car and all the extras you get for $27,215 MSRP. Jason was very nice to work with and we liked him alot. He gave us a very fair trade-in value on my car and a super deal on the Optima EX. Overall this was a very pleasing way to purchase a new car. No hassles and no trying to screw me.I found out that Jason was also the financial manager and a salesman, so he does it all. We would definitely recommend buying a car from this dealer and Jason as your salesperson. Jeff also finished getting our car ready to leave while Jason was tied up doing his financial deals with other customers and he was also very helpful to us.Thanks for a great buying experience.

mikecroyle

Feb 29, 2012

I had a great experience with Smail and all of my sales people i worked with. They were awesome to work with and def would like to cont doing business with them. thank you

junilla

Feb 26, 2012

I intially was looking for a used vehicle something that would fit my budget. I was on line looking and found something really nice. I contacted the dealer and spoke to Mr Jeff Hobbs and immediately he was concerned about my needs he ask what I can afford and he will do his best to help me. There was no pressure, no harrassment it was very friendly and positive experience. When I did get a chance to go to the dealer the car I was looking for was sold. Mr hobbs had me look around and I did see something that spark my interest, but I did explain that I needed to still stay within my budget. Mr hobbs assured me he can work with my budget. He had the finance dept run the paper work and sure enough I was able to purchase me a new 2012 Kia Forte. The whole Kia Staff was very kind and professional, during the finalization of processing the paper work everthing was explained in full details from the finance to the warranty. Mr Hobbs had my new vehicle waiting took his time and explained how to work and setup all features in my new Kia forte. The price was great with all the rebates. My overall experience with Mr Hobbs and the Kia family was very warm and pleasant. I would definitely recommend anyone who is looking for a new or use car to go to SmailKia of greensburg. I went looking for Used and came out with Brand New.

amandap307

Feb 13, 2012

My husband and I had a great experience here at this dealership. Our salesman, Rob was friendly and helpful. He was also very knowledgeable about the car and how everything worked in it. We would definitely recommend this dealership to a friend.

nah516

Feb 13, 2012

My whole experience with Smail Kia was a great one. Upon entering the store, we were immediately greeted and assisted. Jeff Hobbs was the sales person I had been working with on the phone. Mr. Hobbs did show me the cars we had discussed on the phone, and they were as he described them, with the equipment he described. One thing I did like was the test drive. It was snowing at the time, so Mr. Hobbs did the driving. He did a test drive like I would have done, not crawling along like a snail, like the test drive I had earlier in the day at another dealer. Unfortunately, I was not able to afford the first two vehichles that we had discussed. Mr. Hobbs was able to provide me with some alternative choices, which I ended up purchasing. I also dealt with Jason and Carl on the financing, and they too were very helpful, and able to get me the payment I wanted. In fact, I received a call from Jason today indicating he had found me a lower interest rate loan. I will recommend Smail to any friends and family looking for a new vehicle.

stacey08

Feb 11, 2012

Our sons friend, PJ Adamson who works in the Service area mentioned that Smail sales Kia, so we decided to go there first even though we have purchased our last 4 cars from Jim Shorkey in Irwin. Marty greeted us at the door and asked what we were looking for. After taking a Kia Soul for a test ride and working numbers, Marty was willing to work with us to put us into a car we liked and could afford with no pressure. After taking the Forte for a ride I really couldn't make up my mind and ask if it was okay to think about over the weekend. Marty came back and said take the Forte home and use it for work on Monday to see how you like. How great was that! Well needless to say we purchased the Forte and the warrenty, free state inspections are also a plus. The price fits our budget and they also transferred titles for us so we did not need to go to a messenger service. Everyone was so great.Thanks Marty for everything!!

tdm7222

Feb 6, 2012

It was a wonderful experience in working with your dealership during the purchase of my 2008 Kia Sportage. I located the car on AutoTrader.com and spoke with Rob in the phone, he was very friendly, informative, and made me that he was interested in me being a customer. We worked together over the next few weeks trying to arrange a time for me to come out and see/buy the car. Through snowstorms and my being sick to a family emergency he was always courteous and friendly and helped me through the steps to apply for financing. This is my first car after graduating from college and although I wasn't purchasing a new car he made me feel that my purchase was just as important. During the acquisition of the car he sat with my daughter and I and helped me understand the process. Although I live an hour and a half away from the dealership, I will be returning to Smail and to Rob for all of my future purchases!

bbeedle

Feb 3, 2012

We were very pleased with the way we did not have to go back and forth getting the best price. Martin Cummins was very helpful.

dhegeman

Feb 2, 2012

I thought the dealership was great. Everybody was very friendly and helpful. My salesman wasnt a ford salesman so his knowledge of the trucks was limited. Ralph Kercheval (ford salesman) spent some time with me answering questions and talking with me about the F150, which I thought was awesome. I thought it was so nice that even though he wasnt going to make a dollar off the sale he had no problems talking with me. I thought Marty Cummins did a great job also. He listened to what I wanted and went out and found it. he didnt try to force stock items on me. He also pushed the sale through quickly. I asked him to have all the docs ready for me when I came and he did. That means a lot to me, I hate waiting around dealerships. Last but not least was Ross Rao. I thought he was just a class act from start to finish. He was super helpful and just an all around nice, genuine person.

norm1102

Jan 25, 2012

I wanted to follow thru with my rating because of the exceptional service I had with the employee/sales person at Kia in Greensburg. Smail has always been a highly recognized name here in Murrysville, but this is the first time that I've had personal dealings with this dealer. Each question I had was answered much to my satisfaction and since my purchase of the Optima SX I've found it necessary to call my salesman, Dylan Hewitt. My call was returned in a very timely fashion and handled with the utmost courtesy. Not only would I recommend this dealership, but I would personally recommend my salesman.Thank you.Norma M. Lanza

ironmax

Jan 17, 2012

I contacted Smail KIA after a bad experience with a KIA dealership in Johnstown. I spoke with Jason Reid who answered all of the questions AI had at that time and I explained that I was involved in an auto accident that totalled my car and was recovering from injuries. Jason understood completely and even drove a new KIA to my house approx. 45 minutes from the Smail dealership so that I could test drive it. I needed a Sorento with options that Smail did not currently have and Jason located one the same day as my test drive. The dealership had it ready for me to pick up in 2 days which was 2-3 days earlier than I expected. Normally buying a new car is something I have learned to dread. This time it was painless. There was no pressure from anybody at Smails and I am sure that all my KIA needs will be taken care of in a super effient way by the dealership. I would recommend them to anyone.

anthonymarseglia

Jan 11, 2012

I am giving this review because each aspect of my visit to Smail was great. The reasons are as follows.At Smail, I was greeted in a friendly manner and with a smile. I felt comfortable right away! I did have a few brief talks with some team members throughout the day and everyone seemed in a good mood. I noticed other buyers in the building and they were also being treated like people and not just a number to put up on the markerboard at the next sales meeting. A car is one of the top investments anyone can make in there lifetime (a few times), and I, as well as others it seemed, were being treated as if the salespeople were very understanding of that.Marty was very patient with me throughout the sales process and dealing with my crazy long indecision on what color I was to choose among the Sorentos. We did negotiate a bit and he was cordial enough not to argue at any time and kept going back to the GM over and over as I had been trying to get my best price. It felt as if he had my best intentions in mind throughout the process.I do feel as if I had drove away in a very nice car with a fair price that fit in my budget. So I do not have ANY buyers remorse, which I know is very uncommon! It feels good not having that hang over your head, second guessing. I'd buy again.Thanks again.Anthony

jingles67

Jan 10, 2012

As I began my search for my new vehicle over two months ago, I have had many discussions we many dealers. Marty Cummins was one of those individuals who listened to my needs and kept in touch without nagging.Although I live an hour from Smail, Marty convinced me with his genuine and sincere approach to make the drive to Greensburg and give Smail a chance to serve me.As if I was not already impressed with Marty's service, something deep inside told me Marty and Smail was going to be my choice.I contacted Marty in advance with my ETA and he had my vehicle of choice cleaned and fully fueled. I must say, I have never experienced such confidence as to have a vehicle fully fueled for a test drive. Something told Marty, I was there to buy, just as something told me Marty was my guy.Upon arrival I met with Marty and team. Shortly into Marty's no pressure approach, Marty took the time to have my wife's vehicle (2010 Honda Pilot) washed thoroughly including the wheels while we decided on a vehicle.I think the $15 wash was a great investment, considering we bought the 2012 Sorento SX.I also must add the fact that because we did not have a valid insurance card, Marty was more then willing to drive to our house (nearly a hour away) to show his unbelievable commitment to his customers.I have already recommended Smail (and Marty)to 2 colleagues for a purchase.

motes2

Jan 5, 2012

Jeff was very honest and above board in dealing with him. After having a very negative experience at another Kia dealer it was refreshing to deal with someone with integrity like Jeff.

br0wneyes2

Dec 28, 2011

Service is superb. No hassle sales. Price was right. Jeff Hobbs was very helpful and did a great job of explaining everything about my vehicle. Jeff even took care of my requests even after the sale. I am extremely happy with my Kia. I would recommend to all.

jmoriconi

Dec 11, 2011

Our first impression of the dealership was positive because we did not have a salesman immediately hound us, so we were able to leisurely look at vehicles on the lot ourselves. Once we met Marty, I felt that he was patient and responsive to our questions about the vehicle and took his time to show us several models/features of the Sorrento, rather than rushing or pushing a sale. He was friendly and personable. I beleived that he was honest and genuinely helped in whatever way he could to get us a fair deal. Since purchasing the vehicle, Marty has continued to be responsive to scheduling of the sunroof installation and early cancellation of the free Sirius radio trial. When I call him, he calls back very shortly and with results. If shopping for a Kia in the future, I would definitely return to Marty.

corawalker

Nov 10, 2011

Martin was very helpful in helping me with a particular used vehicle at the Smail dealership that I had seen online. We had not yet been to the dealership to test drive the Ford but my son and I did swing into the lot at Smail so he could see if he would even want to further pursue the Ford Escape,of course my son wanted to see if we could possibly be able to afford the vehicle. I contacted Martin after applying online.Martin was doing what he could with the not so good credit situition myself and my son was up against.The Smail dealership worked with the banks to come up with a deal that we could except, with the great condition of this vehicle and the added excitement from my son I am very pleased with Martin's help.We then made it in to the dealership to see more of the Ford Escape. It was a clean great running vehicle so we took it for a test drive and my son decided this was what he was looking for in a newer car than what he currently was driving.Martin was very kind and knowledgeable about the vehicle. We were treated very kindly in the dealership during the sales process and highly recommend to see Martin at Smail.Thank you Martin, Cora Walker

cmallen

Nov 2, 2011

My visit to Smail KIA was the most pleasant experience I have ever had in purchasing a new vehicle. The salesman, Martin Cummins, was very friendly, informative and extremely professional. There were no hard pressure tactics just a willingness to provide me with a great deal on a GREAT vehicle. Mr. Cummins went out of his way to accomodate me in every way and even went so far as to help me in returning a rental vehicle.I would highly recmmend Smail KIA to all of my friends and family.

baboon

Oct 19, 2011

Jeff was the 1st sales person to call us (from any dealership), after we initiated requests on the internet. He was eager to fulfill our needs, he found 3 cars that met our specifications and invited us to meet that afternoon. After going over our options, he helped us refine our needs, found the exact car we wanted, met with us after it arrived and even helped us go back to get our disabled trade-in. Within a few days we had our new car. Since then, Jeff has eagerly helped us to understand the options and electronics associated with our new car, has answered our many questions and has gone out of his way to help us when we needed assistance. We feel fortunate to have had Jeff Hobbs as our salesman. Jeff is knowledgeable, hard working and has a great personality.

Anesin

Oct 18, 2011

My wife and I were looking for a pre-owned car and saw one we liked on Smail's website. We stopped in and met Martin Cummins. He showed us the car we saw, and off we went on a test drive. This man took his time, no rush, no hassle, no big sales pitch, we felt very comfortable and relaxed, and enjoyed ourselves. He made the whole experience like a visit with an old friend. I can honestly say that we had a good time, so much so, that we left with two pre-owned vehicles. Would I recommend Smail? Yes, and keep up the good work Marty.Don and Patty Anesin.

gcawoski

Oct 17, 2011

'I recently purchased an '05 GMC Sierra from Smail Kia. It was the best sales experience I have ever had, and I have purchased many vehicles. I had an '03 Liberty for trade and there were no 'what do you want for the Jeep', 'where do you want your payments to be' questions asked. Mike Jurick in sales and Jeff Markle in finance just delivered a simple, honest, and hassle free vehicle purchase experience which was by far the best I had received while shopping at various other dealers. Smail is my dealer of choice and should be for anyone wanting a great deal!!

agnello

Oct 14, 2011

The overall experience with Marty and with Smail Kia was very pleasant and everything went very smoothly. I would certainly not hesitate to recommend them for consideration in dealing with.

pkev04

Oct 11, 2011

My wife and I went to many dealer ships to look at SUV's. We just had a son and my wifes Nissan Sentra just didn't have the room we didn't. All the dealers we went to didn't want to give us anything for our trade. It was a 2010 and I didn't want to take a big lost. Jeff was great got use what we needed to pay it off. Showed use the Kia Sorento told use the wife would love it and she does. Couldn't be happier with it. Told Jeff what payment we wanted to be around a month and he said let see what we could do. He got us a lower payment very happy. Jeff walked use around the car and showed use how everthing worked and even pointed out somethings that were a factory defect. He was great on that part we couldn't get the car to service with our work schedule. Jeff went out of his way to get the problems fixed for use. On his day off he came to my work and picked the car up and left me his own personal car and took my car to service for me and got it fixed. My wife and I couldn't be happier with Smail. There salesmans are great. This was our first car from Smail and we look forward to going back when we need another car.

johnmary

Sep 30, 2011

I have to say this was the BEST experience we have ever had buying a vehicle. We were in and out in record time. Dylan was very knowledgable in all aspects of the Kia Sportage. Took the time to explain the options of the vehicle before and after the sale was complete. I would certainly recommend your dealership to my family and friends AND certainly would recommend Dylan.Here's to happy driving! Mary Jo Stangroom

mallickjr

Sep 28, 2011

Smail GMC and more specifically Marty Cummins provided the best car buying experience i've ever had. Their no pressure approach kind of makes you feel like your dealing with family rather than "car salesman". I have already recommended the Smail family of dealerships to friends and family and will continue to do so. Thank you again!

TDavidsonJr

Sep 27, 2011

Purchase: 2012 Kia Forte: EXDealership: Smail Kia: Greensburg, PASalesman: Marty Cummins and Jim Morris Unfortunately, my previous car was totaled and I was forced into purchasing a new vehicle; however, Smail Kia was, without a doubt, the best car buying experience imaginable. I received a call from Marty the morning after I inquired online about their inventory. Despite it being only 1 day later, I was already in the midst of getting a great deal from another dealership and I had an appointment to test-drive and purchase a 2012 Kia Forte. I told Marty this and I said that he would have to offer a better deal than the other dealership in order for me to buy from Smail. Marty called me back a few minutes later and was able to quote their Forte at a much better price than the other dealership, even though Smail's Forte had more expensive options installed. I had to bring my 6-month old son with me as my wife was on a business trip. Marty was extremely friendly and even offered to help me carry some of my items. He had already quoted a great price, so there was no need for negotiating, which made the experience all the more enjoyable. Marty gathered my information and at one point, I had to return to my rental car as I forgot my insurance card in the glove box. Marty told me that he would watch my son until I returned. When I got back, Marty was talking to my son, and my son was laughing and smiling at Marty. We filled out all of the paper work and Marty was very patient with me as I even had to feed my son a bottle at one point. When my wife returned 2 days later, we went back to Smail Kia to apply for financing and purchase the vehicle. Marty was out of the office (he told me this prior), but Jim was assigned to take his place to complete the purchase. Jim was just as friendly as Marty, and was also very patient with us as we had our 6-month old with us at the dealership. Just like Marty, Jim had a very relaxed personality and he was very pleasant to work with. When we started discussing financing, extended warranty, and gap insurance, there was ABSOLUTELY NO PRESSURE! My wife and I were already approved through our bank; however, Smail Kia was able to accommodate us with an interest rate that was phenomenal at nearly 40% lower than what our bank approved us for. (No hidden fees and no small print... Smail Kia plain and simple beat the rate.) When it came to the extended warranty and gap insurance, I declined and their finance department simply respected my decision and moved onto the next item. After all was said and done, I got the car at a price lower than what I thought I could negotiate, at a rate lower than I have ever had, and all with zero-hassle. I left Smail Kia feeling confident and assured of my purchase. I would highly recommend either of these two gentleman to anyone looking to purchase a new car.

WeeksPD

Sep 15, 2011

My wife and I purchased a used, but pristine, Pontiac Solstice from Smail Kia. Our sales consultant was Martin Cummins. I can honestly report that in all my years of automobile transactions, this was indeed my most simple, honest, and hassle free vehicle purchase experience. Mr. Cummins went out of his way for us, met us on our terms, and in the time frame that was most convenient for our schedules. For record, we bought our last new car at Smail, and it is this type of world class service that will keep us coming back.Paul WeeksGreensburg, PA

alex3501

Sep 14, 2011

Jason was very helpful and polite in helping us pick out our used car. He was not pushie or in a hurry to get us to one and go from there. He let us do our thing and then was able to get us the price we wanted to be at. Jason did a fine job and we would recemend him to our friends. Thanks again Jason for a fine job done.Paul & Cindy Alexnder

only1jessa

Sep 8, 2011

Marty was very professional and friendly to work with. While being professional, he was still easy to joke with and he made buying our car an easy stress-free experience that was a welcomed surprise compared to other dealerships I have dealt with. I would highly recommend this dealership to everyone. My family was met with smiles from all associates even though I had a squirming 15 month old baby with me who wanted to run around and explore. Overall everyone seemed very friendly and willing to help any way they could.The trade-in process of our old vehicle was made very simple and hassle free. This was actually the fastest buying experience I ever had!Thank you to the SMAIL KIA TEAM!

bigal63

Aug 8, 2011

Marty the sales person was knowledgable, polite, helpful in every way. He worked with us to get the right payment and the Kia was the one we wanted. The overall experience working with Marty and others at Smail Kia was exceptional. Thanks to all.

coachclevenger

Aug 2, 2011

Our experience at Bud Smail was excellent, we were waited on as soon as we walked into the dealership. We were introduced to Mchael Jurick who was very friendly, professional and knowledgable. He showed us numerous vehicles that were in our price range and were exactly what we were looking for. We ended up purchasing our vehicle from Michael and would recommend him to our friends and family.

John Kozinko

Jul 28, 2011

We did appreciate the hassle free sale. Jason Reid was friendly, courteous and very helpful in making our car purchase. We would certainly consider contacting Jason for future car purchase.

Palajack

Jul 28, 2011

Had the car I wanted. Mike J. was easy to work with and extremely friendly and personable. Fun to talk to. Was happy with the overall experience. Pretty happy with the price. I would buy from him again.

rldu1982

Jul 14, 2011

i was overly pleased with mike and the whole team at Smail !!! they were on the ball with everything that i needed . i will deffinetly be purchasing more cars through Mike juric and the Smail team. Thanks again guys .sincerely ,Ray and Julie Dunkle

aughouse

Jul 10, 2011

I am very happy with my experience at Smail Kia. Mike Jurick, internet sales manager, was great to work with. My family spotted our dream car on the way home from dinner. It was after hours so we just checked the car out. That night I reviewed all the specs on-line and submitted a request for more information. First thing next morning Mike emailed me and I replied letting him know what time I could there to test drive the car. The team had it washed and ready for our test drive, in less than 2 hrs all the paper work was done and we drove off the lot with our dream car, 2009 Mustang GT. By the way, the price was unbeatable. Mike worked hard for us. It was picnic day at the dealership, the kids got a drink and hot dogs while we did the paperwork.I would recommend Mike Jurick of Smail Kia to anyone!

tmblogos

Jul 6, 2011

This is the second vehicle in 2 years from Jeff and they work really hard to work with you. They are friendly and helpful. In addition, Jeff is the only salesperson I have experienced who checks in with me periodically to see how things are going. Great dealership.

dusackv

Jun 21, 2011

The sales staff was very friendly and was eager to close the deal. They made an offer I couldn't refuse. They were also extremely helpful.

Marlene Niedzalkoski

Jun 18, 2011

Jason R. was very pleasant to work with in describing the differences in the various models of SUVs. After purchasing the SUV he explained all the options in an informative manner that we were able to comprehend. My son bought a SUV from Jason and also highly recommended him as an excellent sales person. We are considering buying a Ford Ranger in the future and we will definitely request Jason as our sales person. He followed the sale with a phone call and e-mail message that was greatly appreciated. My husband was always a Ford owner,(his family owned 21 Fords). I was a Toyota owner previously before the Ford Escape that I just purchased. I think he and your salesman have converted me into liking a Ford also.

pudder

Jun 8, 2011

I loved my Kia Optima. When I needed a new car I decided I wanted a Kia Soul. I searched on the internet and found Smail Kia had the car I wanted. I could not belief all the options I got with my Kia. Jason Reid was very good at his job and I drove away with my Kia that night. Thanks to all who worked so hard to get me my Kia that night. Very friendly staff and very effecient. Diana Frantz

cstanfield

May 31, 2011

I have rated everything to be great because that was the experience i had. Marty Cummins is the Chuck Norris of auto sales. This was the easiest car buying experience I've ever had. Thanks again Marty I really appreciate it and i will recommend everyone to shop for their new car at Smail Kia.

hattie-b

May 31, 2011

I was impressed with this auto place from the moment I walked in. All the personnel there were friendly and helpful. Marty had called me several times to find out when I was coming in to see the car. He was the replacement from the origial person who called me and had since left the company. I gave the above rating because I felt that had I known more about pricing, perhaps I could have received a better deal.

debi524

May 23, 2011

When I walked into the dealership I really didn't expect to walk out with a new car. My credit rating wasn't the best, but Jeff and the finance team were awesome. I received financing and now I'm back on track to rebuild my credit. The staff was friendly and took an interest in me. I would recommend this Jeff Hobbs and this dealership to any of my friends.

jstile

May 23, 2011

Jeff Hobbs made our experience at Smail so wonderful. Buying a vehicle is usually so stressful, but Jeff made this experience so easy and actually enjoyable. I will definitely purchase all of my vehicles from Jeff. He is the one salesman that I actually believe cares about the client.

hoover_52

May 20, 2011

Jeff was fantastic! He was knew the product he was selling and helped make the entire process smooth and painless. We were impressed from the moment we walked through the door. Everyone at Smail was very helpful and anxious to answer any question we had. We will certainly be back to buy again.

Mfsugrue

May 8, 2011

Jeffrey Hobbs was very friendly and attentive. He followed up my initial email inquiry within minutes. When we were at the dealership working out the numbers he was very professional. He went above and beyond to get me into the car quickly and handled all issues expeditiously.Good man and good experience.

dingi12762

May 7, 2011

My experience with Jeremy and Marty was excellent. They were very professional and went out of their way to help me. They knew everything about their cars and answered all my questions. After I bought the car they were very helpful in helping me understand things about my car that I did not know. Jeremy even hooked up my bluetooth for me with a smile on this face. He called me to ask me how I liked it. It was nice to have the follow up call. I would highly recommended this dealership to my friends.

catherinepetrosky

Apr 29, 2011

Jeff and Rob were very helpful and friendly. They explained the different options available in the standard and in the more expensive models. They made sure I was able to get the best financing and helped with information on rebates. I will recommend these sales associates again to friends and family.

nicodemusk

Apr 29, 2011

Spent about a month researching various cars, prices, trade-in values etc. online eventually decided on a few to look at and ended up at Smails in part because a co-worker loves the experience she's had at another of their dealerships and because I was able to cross shop a few brands at basically one dealership given the number of franchises they have. Marty Cummins was fast to respond to my email inquiry and answer my questions and was waiting for me and my 76 mother (who went along for the car search since she likes to shop) at the door on 4/28 and had the car I came to look out ready and waiting for the test drive. I was impressed by the no pressure, relaxed approach Marty had that seemed to be shared by the other salespeople I observed while there.Drove a Kia Optima SX and a Ford Fusion Hybrid and Marty was great help with the Ford even though he technically works at the Kia dealership. Marty never put on the pressure to try an upsale options on the cars and never tried to sale more car than I wanted at some dealers they would have pushed the more expensive Ford Hybrid. In the end I decided on the Optima SX and the deal was quickly worked out and met the numbers I had in mind, of course like everyone I would have like a better deal but I knew what I wanted for my trade and was willing to pay and the final deal was within what I wanted and was done without the high pressure tactics of some dealerships I've dealt with in the past. All in all I think it was win-win for me and the dealership especially since the SX is hard to find in this area at the moment. There was a bit of wait to close the deal with Rick simply because in the time I was there they sold at least 4 other vehicles and it takes a while to process all the paper. Marty was great during the time going over the car and making sure my mom and I had anything we needed and answered any questions. Went with Kia financing because the rate was better than my credit union. Once in with Rick there was no high pressure attempt to sale the usual add-ons he laid out the options and lets you decide for yourself if you'd like any. The only glitch was they couldn't find the second key despite a massive search by Marty but had an email waiting first thing this morning saying they found it and he was mailing it out (I live about 50 miles from the dealership or I would've just picked it up). waiting to see if the service department is as good an experience as the sales one but from my friend's experience I expect it will be.After the paperwork was wrapped up Marty took all the time necessary to explain the features of the car and answer any questions I had about themI highly recomend Marty who made the whole process easy and pressure free and the Smail dealerships it was one of the best and easiest experience I've had buying a car.

jlaframboise

Apr 18, 2011

I feel the salesman did an excellent job, he listened to what I wanted, he went out of his way to assist me and my wife with what we wanted. I will recomend friends and family to Martin Cummins, he is an excellent salesman. All employees seem to be smiling and are more than just happy they seem to truly enjoy working There! Thank You

benlucchini

Apr 13, 2011

Mike was friendly and courteous. I had explained my situation ahead of time, so he knew what I was looking for. I never felt pushed into something I didn't want, but he did show me a variety of options, which I appreciated. He showed me a variety of price points right around the range I was looking for as well. Overall this was the best experience I've ever had with a dealership.

calebbear11

Apr 5, 2011

Jeremy was a great salesman. He wasn't pushy (or we wouldn't have purchased from him). He was extremely helpful explaining all of the car. Rick was super at not trying to have me over-extend my finances with the minimal coverage for extended warranty. I am still praying I will be saving money on gas with the change from our Ford Expedition. This is my first new car purchase and would highly recommend anyone I known going to Jeremy as a trustworthy salesman.

emr41

Apr 5, 2011

I loved this dealership - I appreciated greatly how responsive Bob was to my needs, he listened to every detail. He was so dedicated to his customers and told me his thoughts on the vehicle (which were very good!). I had no problems during the vehicle purchasing process and would go there again in a heartbeat. I can't wait to get my next vehicle there, but it will not be for awhile because I am in love with the one I just purchased! Thanks Smail Kia and Bob Eiben for your OUTSTANDING work!

#1TCH

Apr 1, 2011

Fantastic guys to work with. Very low pressure and great price on vehicle.Respected and understood my requests throughout the shopping process. Very knowledgable on the prodcut that they are selling. They clearly explained options on all vehicles and your very aware of their competition.

burns72412

Mar 23, 2011

I was referred to Marty from a couple of friends, he absolutely exceeded my expectations as a salesman. He was easy to work with, and it was honestly the most pleasant and easiest car buying experience. I believe Marty goes above and beyond in his duties as a salesman. I will refer this dealership to others and will definitely return as a kia buyer in the future. Thanks again for the great experience buying my 2011 kia Soul.Andrea Burns

muss102

Mar 15, 2011

Buying our new car at Smail was by far the best car shopping experience we have ever had. We did most of the work over email which was great with our busy schedules. Marty was a wonderful salesman, he sold us what we wanted, never tried to sale us something we were not interested in, as many places do. Marty also did everything that he could to make this the best experience, even delivered the car to us! I am so glad that I contacted Smail Kia to purchase our new car!

lvgchp

Feb 23, 2011

I met Juan DeLeVega in the parking lot a few days before I purchases the Optima and Sportage. From the beginning, Juan was very attentive and responded to an emaill I sent to him right away. I gave him information about the trade in that I had and he was very prepared when I arrived to discuss the sales at the dealership. Juan was very pleasant and knowledgable about the products he was selling. He was very busy when I was at the dealership but still made me feel that I was his only customer. Upon negotiation, he went to bat for us concerning the value of our trade-ins and was able to get our payments to where we were comfortable.To the end, I would very much recommend Smail Kia and very much recommend Juan DeLeVega as a salesperson.Sincerely,Chris McKnight

dpczzz

Feb 21, 2011

Jeremy made the purchase experience much more pleasant that we expected. My wife and I were fairly certain we wanted a Sportage, and Jeremy listened to our questions and explained what it had to offer. He gave us space to talk and consider our choice, and when we decided we wanted a larger Sorento for the space, he helped us pick out the best choice and explained the options. We felt like we were in charge of our purchase, without being abandoned by an impatient salesman. Once we were ready to talk price, Jeremy and his manager gave us clear explanations about the costs and rebates. We did negotiate on the price a bit, and once we had a number we liked, we took a few hours before returning to buy. But all went well and we got the vehicle we wanted. We would definitely recommend Smail KIA to anyone looking for a comfortable car-buying experience and a great deal.

billiejean

Feb 14, 2011

Juan was a wealth of help to me. He helped me work the best deal he could get and when it wasn't good enough, he tried harder.... which lead to an even better deal. I would recommend a friend to Smail Auto Group and most definitely recommend a friend to see Juan.

looking334

Feb 6, 2011

I would like to commend Smail Kia for there exceptional service and understanding in my needs. I had an unfortunate accident which left my previous vehicle totaled. I went to Smail Kia knowing my credit weak and was very surprised that the sales consultant Michael Jurick was very helpful and assured me he would do everything he could to help me get into a car that would be dependable and in my price range. I am very pleased to say that 2 days later I drove home a 2006 Kia Optima EX. I am very pleased with the service I recieved and would highly recomend Smail Kia. I feel Mike went above and beyond to help me. I would like to thank Mike and the entire Smail Kia team for their exceptional service.Sincerly, Roger Gindlesperger

junglebunny912

Jan 18, 2011

There was a nice selections of used vehicles that fit our needs, and the price range was in right area; and the trade in value that we asked for our truck was met as well; and finally everyone was nice, polite and friendly especially to our dear little grandson and to my husband as well. We will recommend Smail Kia dealership to our friends and family when they start looking for a vehicle.

kathkirsch

Jan 15, 2011

Our family has dealt with Smail Kia for several years. Our experience with them has been "above and beyond". For this reason we visited them again when we needed a new vehicle. Martin Cummins is an exemplary employee. Was extremely helpful. We would highly recommend Martin to friends and family. He receives all "tens" in our estimation. We purchased a 2010 Kia Forte. I absolutely love it! So, would we visit Smail again yes! Would we ask for Martin Cummins again, yes!James H. DollmanDavid J. DollmanKathie I. Kirschman

lisa2005

Jan 15, 2011

We bought a new kia this past month from them and they were great. They worked with us on the price and we got a good deal. I would recommmen this dealership to everyone.It makes it alot nicer when you are buying a new car when the people are willing to work with you and they were.

lifeendshere2

Jan 8, 2011

A++ I highly recommend smail kia, you cant beat the overall family like feel. They truly make the purchase of a new car fun and exciting! I was extremely happy with the sales associate i delt with. Martin Cummins, was who i delt with and in all honesty was the only reason i made my purchase. I will admit smail beat any other price out there, after going to three other kia dealers smail beat all the competitions prices, while that is great no other dealer has the great workers such as smail. Marty Cummins made this sale he was overly accomidating in answering all my questions, he didnt beat around the bush he was staright to the point informative and took the time to show me the car explain things and got things rolling right away. Hands down the best dealer around i highly recomend smail kia and Martin Cummins!!!

MrsV

Jan 7, 2011

My husband and I initially stopped at Smail Kia to look at a used truck in their lot. While browing the used vehicles, we looked at the 2011 Kia Sorrentos. My husband read about the Sorrentos previously and was impressed by what he read. It was later in the day on a Saturday when we went in to ask a few questions. Mike told us about the Sorrento and offered a test drive. My husband and I had to "tag team" test drive, as we had our three month old daughter with us. When I took my test drive, Mike explained the features of the vehicle to me just as he explained them to my husband. I've had car dealers in the past fluff over important features of a vehicle and talk to me about paint color, interior colors, etc. I appreciated his equal treament of both of us. We discussed price and the trade in value of my husbands Jeep. We started out in the morning looking at used cars. We told Mike that we needed to go home and discuss the purchase and we would call him on Monday. Bu this time, it was past closing time. We never felt rushed. My husband contacted Mike on Monday morning and told him that while we really liked the car, we were not comfortable with the payment and would put together additional funds for a downpayment and we would return at a later date. Shortly after their conversation, Mike called us back and told us that a bank just came in with a lower interest rate and we qualified for it, further, they had already found a buyer for my husband's Jeep and they could offer a little more on the trade. At that point, my husband and I decided that we would buy the car. We appreciated Mike going the extra mile. We picked up the car the following evening and Mike explained all of the features to us and the car was perfectly detailed, even though it was a snowy, 10 degree evening in Western PA. We were thrilled with the treatment we received at Smail Kia and Mike's services. We never felt pressured. We never felt rushed. We walked into Smail Kia following a terrible experience with a dealership located a short distance from Smail Kia, so we were going to be pretty hard to please at that point. We will refer everyone to Smail Kia and to Mike Jurrick. We will also return when it is time to trade in our second autombile!

iqcprh

Jan 3, 2011

Very well please with the salesman and his personality....answered all questions we had concerning the vehicle we wanted,,,Very nice gentelman and would request him again in the future when looking at another vehicle...The selections of vehicles were at the dealership as well..

brpritts

Dec 27, 2010

Juan went above and beyond to assist us in making our choice of vehicle. He lined up another vehicle that I was considering to compare the two. He pulled up research that I asked about to explain what things meant. He came to us to assist with the buying process when we could not get to him. He was very professional, considerate, and really made us feel good about the decision we were making. He was not pushy or overbearing at any point. He added a personal touch to the entire process. The business manager also was really helpful in explaining everything about the warranty and final paperwork. I am sorry, but I forget his name. Overall, we are very satisfied with our experience at Smail Kia.Brian & Kristin Pritts

mrfixit711

Dec 21, 2010

worked with me and maid the sale happen they went the extra mile to make the deal happen from giving me a very good trade in to swapping out my tires from the truck that i traded in to the used truck that I bought to the extra step in offering to get it done on his own time if he had tothanks a lot

saramg8572

Dec 16, 2010

Right when we got out of my "old" car Juan approached us with a great attitude, and I knew excatly what I was looking for. He went in and got the keys and we looked the vehicle over and took it for a test drive. We talked about all my options, and Juan was very nice and upfront with me (which was awesome). I knew I was getting that car, my heart was set, and I got it. Juan is an awesome salesmen, he helped me figure things out and who to call to help me get the vehicle. I would recommend going to see him to anyone, and already have. He was very nice, considerate, and keeps the buyer in mind during the whole expierience. I would say that for purchasing my first vehicle I have no complaints what so ever.

jimtimw

Dec 11, 2010

I have no negative comments about my visit to this dealership other than it was a greater travel distance that I'm used to. My experience with Juan was totally positive in every way. The initial greeting was well done, the test drive was fun and well conducted, the final sale was done well also. I would deal again and would not be afraid to recommend this dealership.

mpg123

Dec 1, 2010

Marty made my car buying experience very enjoyable. He went out of his way to accomidate all my questions and needs. He is a very honest and professional salesman. The entire Smail staff was very helpful. I will be back in the future. Thanks again Marty

Durant001

Nov 30, 2010

We stopped in just to look and test drive. Although the vehicle sold us..our salesman made the purchase fun and easy. He stayed past closing to help us drive home with our new vehicle. The incentives were awesome and so is our Kia Sorento! Love the heated seats!

ejgraff

Nov 29, 2010

All I can say is the wife and I just stopped in to check out the new Serento an a week later we now own one. The sales person (Marty) was very helpful and not pushy. He answered all of our questions and worked with us on what we feel was a good deal. We are very happy.

pittguy

Nov 29, 2010

I was very happy with the new kia. Juan was very friendly and very informative. This was the best experience i have had in looking for a car. i would recommend ur dealership to my friends. Juan was the best person i could have hoped to deal with and thankyou very much.

tconley

Nov 29, 2010

I had been in the auto sales business for 30 years and wanted to work with a sales person and dealership that would not give me the run-a-round and work out the deal.The people at Smail Auto Dealers and Smail Kia did just that from the greeting to the signing of the paper work it was a pleasure to deal with themI recommend that everyone give them a chance and see what they can do for you.

cubby123

Nov 23, 2010

Very friendly atmosphere. No hard sell approach. Would definitely recommend to others. Manager also was friendly. really liked working with Juan. Hr was the reason we returned after buying our 2008 Lexus from him. Have not used sevice department yet so will have to see how we like that aspect of Smail Kia.

JaimeMG

Nov 22, 2010

From the moment that my husband and I entered the parking lot, we were greeted and the search was on for our next vehicle. We specified what we were looking for and it was given to us, plus more. My husband and I highly recommend Samil's auto group (this is or third car purchased from them) and if you are interested in a Kia, Marty Cummins will work with you to put you in your new vehicle! Thanks Marty!

beckygales

Nov 11, 2010

We had a wonderful experience at Smail, and Juan was beyond helpful in our new car buying decision. Juan was very patient with us, as when we arrived we had no clue if we were buying an SUV or a car. He was helpful, understanding, and worked hard to get us the best deal that he could, considering we had two cars to trade in. So far I have been very pleased with the vehicle we purchased. I would definitely reccommend Juan and Smail to friends and family.

userm7377

Nov 2, 2010

This is the first time in buying a car that I did not experience the pressure in buying a car that I could not afford. I went in the dealership with prices of cars that I was interested. Smail was in the average prices compared to other dealerships.Juan was very friendly, helpful in deciding a car that was suited for me and my budget.The day I went into the dealership I was pressed for time. I had family obligation to go too. Juan made sure that I was out of the dealership on time to be with my niece.He was very understanding! Since, I could not make my decision at that time, and pressed for time. He let me test drive a car. This is the car that I finally purchased.

dkuntz

Oct 29, 2010

I was not expecting to buy a car that day, was planning on just checking out the Sorento. Jeremy was so nice and straight forward. Not overbearing like most of the other car dealerships. He worked with me and I didnt feel like I was being played. I would definately recommend your dealership. Had a great experience and Jeremy even programmed my bluetooth for me. Can't say enough about my experience. I love my car. Thank youDiane Kuntz

tomich94

Oct 29, 2010

I stopped in on a spur of the moment impulse to buy my daughter a new car and Mr. Hobbs was great in helping with my decision. I was treated great and would recommend this dealer to anyone.It was actually the fastest car buying I have ever done. There were no hidden costs and everything was upfront and honest.I commend them for their professional staff that is also very down to earth and personable.

Chovach

Sep 30, 2010

Prior to working with the folks at Smail Kia, "enjoyable" is not a word I would have ever used to describe the experience of buying a vehicle. However, Juan and the folks at Smail Kia made the entire process just that...ENJOYABLE! There were none of the normal games or high pressure selling. I was all but ready to purchase my Kia Borrego from a competing dealer. However, a family member (who had previously purchased a vehicle from Smail) recommended I give them a call. Almost reluctantly, my wife and I went to Smail to see what they could do. We were able to get the same vehicle with a lot more features and less money ... I hate it when my brother-in-law is right. I cannot say enough good things about Juan DeLaVega. He was very honest, knowledgeable, friendly and patient. We had never met him before, but yet he made my wife and I feel very comfortable, almost like we were friends rather than customers. I, without any reservation, would definitely recommend Juan and the folks at Smail Kia to anyone looking to purchase a vehicle.

cherokee219

Sep 13, 2010

I couldn't have been treated better,by all who was involved. They where pleasant and honest. Kind and very patient. Made my overall experience so wonderful!!I would highly recommend this dealership to others. The salesman was very educated on the vehicle and answered all of my questions.

BCPARKS

Aug 15, 2010

My wife and I needed to trade very quickly for a new heavy duty truck for trailering full-time. End of year specials are great, but selection was poor in the popular model areas and special options. Jeff Hobbs at Smail, picked up my email request and called me for more info and other location options. We lived four hours from the dealership and had to rely on his integrity and ability. Helocated the perfect truck at a dealership in another state and an additional five hours away.Wow! He and Smail put the whole deal together and three days later, my wife and I were able to start dreaming of rv'in across the country. From the Oregon coast and nine thousand fun miles and stops, thanks again.Brad and Robin Parks

steve sabol

Jul 14, 2010

I was very impressed and satisfied with everything at smail kia. Jeff Hobbs was great to deal with. he did not play games like some dealerships do he just cut to the chase and sold me a car. I would reccomend to anyone that they check smail kia when they want a kia.

mark kost

Jul 2, 2010

I was out looking at Kias for a couple of weeks and decided to look on the internet and found Smail Kia.I sent a message about what I wanted to pay.I was contacted by Juan and he worked out the deal via internet and I spoke with him one time went to the dealership made the deal.I was told by another dealership i could never make the deal I wanted but had no problem with Juan at Smail Kia. I have purchased many new vehicles and never was this comfortable buying and it was never this easy.I'm not the type of person that gives compliments when buying a car but Juan was GREAT.I have never met Juan before but would buy from him again.My girlfriend is looking at buying a Kia Sportage and when she does I will make sure she goes to Juan at Smail Kia.I love my Kia Sportage and have recieved many compliments.Thanks Juan for making a car purchase enjoyable.

milton333

Jun 26, 2010

This is the second vehicle we have purchased at the Smail Auto Group, they continue to be very friendly and courteous, although the price on this vehicle could have been negotiated a bit better the overall experience was pleasant. The finance manager was very helpful and should be given an A+. Salesman Jeremy Cifra was also very helpful

margotd

Jun 24, 2010

Jeff Hobbs is very friendly, accommodating and very knowledgeable. Great guy! Two words: honest and fair. This is by far our favorite place to purchase vehicles and have our vehicles worked on. Every purchase made: The price has been right. Great customer service! Great overall experience!