Used Cars for Sale at Solid Rock Auto Group in Garrettsville, OH

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MConcoby

Nov 17, 2016

Best car-buying experience I've ever had. Just went to look at a truck and ended up driving it home the same day. There's no pressure to buy and the prices are very reasonable(something lacking from most other companies). Silas was very helpful and upfront even telling me about an issue with the truck that I hadn't noticed. He also got me financed and driving home the same day even though it was late Saturday and most banks were closed. They do business how business should be done. Solid Rock will definitely be my first choice for any future vehicles. Highly recommend.

RD

r. d.

Nov 4, 2016

While I understand internet sales may pose a challenge for a dealership, if you don't want to agree to a deal don't make one. Price and financing was all set and I made arrangements to drive over three hours to purchase a vehicle. The day before I get a message that the car was sold to someone else. I was never asked to leave a deposit and I shouldn't have to beg someone to take my money. It's bad business to renig an agreement. I'm a busy professional and run my business differently. I can only hope their poor quality of service ultimately helped me avoid some other problem I may have faced. Disappointed with quality of service for sure...

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Spaznouski

Sep 23, 2016

I had bought a car from Solid Rock Auto and i had some problems with it, so i got frustrated with it and let it sit about a year, recently i decided to take it to the dealer to see what i could do, i found out it would of cost too much to fix,so the dealer set me up with another vehicle even though he didnt make any money, they made it right, being frustrated and being a jerk i gave him a bad review, i was wrong, they made things right , and forgave me, i got a nice vehicle and got out of a bad situation thanks to Solid Rock Auto, they really went out of thier way to make things right, im a customer for life.

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Danny

Jun 28, 2016

I've only owned this car a few hours and I already know that I've gotten a great deal. Not only did I have no credit, no co signer, no down payment, and a trade in that would actually only carry over more onto the new loan but he went way above the rest and offered me an amount for my trade in I only dreamed of. He really did everything he could to get me into this vehicle at a payment/price I wanted. I walked away extremely happy knowing that I made a great deal. I would recommend this dealership to any and every one I know.

HL

Howard L. Spore

May 25, 2016

After looking at several cars locally and on the internet, I drove to Solid Rock Auto from my home near Erie, PA. I had a list of 6 cars that I had researched and I wanted to look at in the Akron/east Cleveland area. Solid Rock Auto Group was the first stop on my list. Dan was outside and greeted me when I got out of my car. He said he knew who I was by my trade-in I was driving. Dan went over the virtues of the Subaru Outback with me, gave me the keys and I took it for a drive. I was satisfied with the car except I had a few concerns, mainly the outside remote mirrors didn't work. Someone had stolen the drivers sun visor and as a result shorted the wires out, blowing the common fuse. Dan retrieved some tools and immediately repaired the wiring, and replaced the fuses. When we were satisfied with the repair we went inside and agreed on a deal. I drove the car home with no issues and my wife is very happy with her 'new' Outback. I have since pestered Dan with a few questions that he immediately sought answers to and got back to me quickly. Dan has also ordered a new sun visor to be delivered to my home that I will install myself. Thank you Dan and the Solid Rock family for an issue free sale. I look forward to future business with you and I will look here first for my next purchase.

TF

Theo Frantzis

Apr 13, 2016

Was in the market for a used truck for a while. Every time I talked to a car dealer, it was like they didn't even want to do business with me. I thought I would never find what I was looking for. Until I found Solid Rock Auto Group. I called and talked to the owner Dan and as soon as I got off the phone, I knew this was it! Was very polite and willing to work with my price range. He went above and beyond to get me any information I had requested about the truck and was pleasant to work with. I am from Cincinnati so it was about a 4 hour drive to the dealership. At first I was just a little nervous that when I got there the truck wouldn't have been as described or he wouldn't honor the price we talked about. This WAS NOT the case at all. The truck was just as he described with no problems what so ever and he honored the price he gave me on the phone. Truly a great business man. His mechanic was fixing a small leak in the radiator and accidentally broke the radiator. Knowing I had driven from Cincinnati, Dan dropped everything he was doing and focused his attention on putting a new radiator in the truck. Had it done within a few hours and had us on our way. Anytime I need a used car, this is the place I will be going. No questions asked. If you are considering buying a car from Solid Rock, don't hesitate or look any further. They will take care of you! Have had the truck for about a month now and I still absolutely love it. Thank You Dan and Silas for a truly great car buying experience!

JG

Jesse G

Apr 4, 2016

I went to look into a car, ended up driving it home same day. Worked very well with me to fit my payment budget. Excellent car. No pressure service. Highly recommend

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Dana

Apr 2, 2016

Our family has bought 5 vehicle's from Solid Rock over the past 7 years, very satisfied! We recommended several friends and other family members who also purchased from Dan, very upfront and honest! Friendly!

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Melissa Byler

Jan 15, 2016

Solid Rock Auto Group provided the best service I have come across anywhere. No pushy salesperson, quick, friendly service. The car we bought was exactly what he promised! I couldn't be happier. I will never shop for a car ANYWHERE else!

MB

Maria Bailey Jeep Liberty

Dec 28, 2015

We were looking for a suv type vehicle and stopped at solid rock and looked at the Jeep. Scott was not pushy at all . We continued on looking for what we wanted. We spent 2 weeks looking at SUVs and very pushy salesmen. We talked about the SUV and Scott and ended up going back to Solid Rock. I feel he was more honest with us as we need a SUV that will tow our boat. Every sales man said this will tow your boat and we looked it up and no it will not. He let us know what SUV would and what would not. Thanks Solid Rock Auto Group We are very pleased with our Jeep Liberty

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Tim Byler

Dec 12, 2015

Advise anyone to shop here. There service in terrific!

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Keith

Nov 19, 2015

I have never been to a dealership that conducts business with so much integrity and patience. Dan answered all of my questions very nicely and honestly and spent the time (about 2 hours!) discussing the vehicle and the car buying process with me. He even brought the car to the garage area and had the car lifted up so that I could see the under side of the vehicle and look how much rust there was. When test driving the vehicle, he gave me the keys and told me to have some fun - no questions asked. What I will say is this: I actually ended up NOT getting a car from them. Even then, they were extremely cordial and their prices are more than fair. I really hope I do get to do some business with them because I had such a positive experience.

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ABecker

Oct 19, 2015

Looking for a goo used truck had plenty to choose from. Found one I wanted no high pressure nonsense. Traded in old car and had new 1 off the lot within 30 min. of deciding I wanted it. Didn't try selling add ons asked and took no thanks for an answer. Would definitely buy from here again

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kristin

Sep 25, 2015

Just purchased our 7 th car from solid rock! Got a great value on our trade in and an awesome deal on the car!

JA

Jake and Marie

Aug 27, 2015

We purchased or first truck from Dan over 7 years ago then we traded it in in our second then agin purchased our third and now we just bought our fourth truck!! LOVE how friendly it is here and love that it is family owned!! We always are able to find the vehicle we are looking for and it is always a fast and easy process!! Thanks again now please find me the mustang I want!!

KH

Kim H.

Aug 24, 2015

After submitting a great review for Solid Rock like Dan (the owner) asked me to do, I have to change it due to circumstances, because I do not want to mislead any other buyers. After several weeks with still no title (even though our check was cashed immediately), unknown to us, the title was not even in Solid Rock's name but still a few owner's back. After being treated very poorly by Dan's son, he called the next day to apologize and we ended up with the title in a few days. However, they had given us the wrong vin # on the bill of sale. Therefore, when we were researching the truck we bought, we were really looking up a different vehicle. We found this out after we got the title. Dan said he was looking up the corrected vin # now and saw no accidents; however, he didn't mail it to us to see for ourselves. Dan was mad at me and asked if we never made mistakes. Of course I have, but this whole buying process from him had multiple mistakes, including issues with plates and 45 day tags, incorrect information and to boot...Dan is mad at us. He even stated that he had been "very patient" with us. Really? We are the customer and it was our money. Beware, if you buy from Solid Rock, they get mad if you catch their mistakes. They even hung up on us, which made us really wonder what was going on.

KH

Kim H.

Jul 30, 2015

We went to look at a used truck at Solid Rock Auto Group. We weren't really expecting much since most dealers make their used vehicles sound better than they are, but this truck was nicer than we thought it would be. A pleasant surprise! As we questioned things about the truck, the mechanic was right there to talk to and try to fix small things we weren't sure about. The owner came out and we talked with him, too. Very nice people to deal with. We bought the truck and drove it home that day! Thank you!!

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Anthony Parrino

Jul 21, 2015

I got my first pick up truck from solid rock auto and it was a good ranger it was a nice little truck. Few years later we went down to solid rock and they had a kx 100 dirt bike out front for sale and we stopped and talked to Dan and we made a deal, also a great bike still runs strong. Just last week I traded in the ranger for a f150 down at solid rock, I love my new truck it drives nice and its a really nice truck, it does have a small transmission leak but they are fixing it tomorrow. Out of those three things that we have purchased from solid rock auto the paper work went smoothly and the days I went to see if I wanted to buy it and see if the price was right I was able to drive it home that same day. Dan was even nice enough to stay a little past closing hours to get the paper work done and so I can drive it home that evening.

DK

DUSTYN KESSLER

Jul 15, 2015

OWNER WAS OVERALL A GREAT. WORKS WITH YOU TO MAKE SURE YOUR PURCHASE IS WHAT YOU CAME TO BUY. WORKS WITH YOU IF THERE IS OTHER THINGS THAT NEED TO BE DONE TO THE CAR IF IT IS NOT 100% READY TO LEAVE THE LOT. WOULD COME BACK IF NEED BE.

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Debby

Jul 7, 2015

Was looking for a car for my daughter. Found this one and drove it, like it and ended up buying it. Was a good experience from the time I got there to I left with keys in hand.

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Rose

Jul 7, 2015

Really nice management, had no problem setting up and appointment. Good clean car and a fair price.

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Dennis

Jun 27, 2015

This is our second used car purchase, First time with Solid Rock Auto Group. Got a great deal for the used car. There were a few minor issues we had before deciding to purchase. And after dealing with our first car we were unsure to make the decision of purchasing this one. But Dan made us feel comfortable and confident by fixing the issues we had and walking us through the process of making the deal. Hopefully things will continue to go good and we will be back to make another purchase.

SB

Stephen Beatty

Jun 16, 2015

I got a 2008 f350 6.4 Diesel from solid rock after many years of debating on buying a diesel. I had problems the day I drove it home. I will say the problems where very challenging and at times discouraging. Dan and his people where very helpful in working out the problems. I got a truck with no warranty and they treated me like I had one. I love the truck and they way they where so helpful. It's not your average used car place. Thank you Dan and staff Stephen Beatty

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Shannon Ely

Jun 4, 2015

I bought a ford focus from Solid Rock a few months ago and it broke down, but the guys here at Solid Rock treated me and my husband like family and didn't even charge us for repairs! If you are looking for a car definitely come check these guys out!! The service here can't be beat. I have been to tons of car dealerships in my lifetime and I have never been treated like I was treated at Solid Rock. The guys really worked hard to get our car fixed, but thats not all. Even when we were buying the car he made sure that he explained everything and was honest about every step of the process!! My husband and I will be coming back to Solid Rock for years to come!! Great Job guys!!!!!!

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kim

Jun 3, 2015

Would not go anywhere else to buy a car-Honest, helpful, family business. They listen to your needs and go above and beyond to get you into a vehicle just right for you! They take all the stress out of buying a car. Save yourself any headaches and stress-go see Dan or Silas first!

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Momof6kids

May 19, 2015

This is the third car in the last few years we have purchased for our family. Can't say enough great stuff about this dealer. Walk in within no time you've picked a totally reasonably price car. No waiting. I always find something exactly what I need an in less than an hour have bought myself a car. Fast, great inventory and friendly service!

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Chuck

Mar 23, 2015

I stopped by today (3-23-15, 10:30am) to look for first car for my son. I was intrested in the Mazda RX8, a Mazda 6 and a Chevy Cobalt. There were no prices on any of the vehicles, which I find anoying and don't trust, but worse yet, I couldn't get any one to even talk to me. When I pulled in I parked right in front of the glass windows and doors, there were two guys inside, the one at the desk looked right at me. I looked around, climbed in and out of vehicles, walked back stood next to my truck, they both looked at me but neither got off their butts to sell a car. No I didn't go in, the cars are outside, the salesman should come to the customer. So I left with my cash still in my pocket.

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Alec

Mar 5, 2015

I had never heard of Solid Rock Auto Group until I searched to find my Malibu Maxx SS on cars.com. I live almost 2 hours away from Solid Rock but after looking at the photos they posted of the vehicle and reading reviews, a 2 hour drive felt worth it to me. Dan and I talked over the phone several times before I actually went to look at the vehicle so I could be educated and confident enough to make that drive to look at a car. Once I drove to Solid Rock, I closely inspected and test drove my Malibu and everything looked clean and the vehicle operated flawlessly. The car had obviously been very well cleaned, it almost felt like I was back in 2006 buying the car brand new. Even everything visible under the hood had been well cleaned and polished. I immediately knew this was the car for me and after only sitting down for less than an hour, I had the keys in my hand and I drove the car home. The staff was all very friendly and gave off the feeling of a professional, efficiently operated family business. Dan was flexible and understanding to my situation and went above and beyond to meet my needs. I would definitely recommend doing business with Solid Rock Auto Group.

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Lisa P.

Feb 27, 2015

I had an amazing and pleasant experience. The owner and his son were very personable and friendly. I was not pressured and not talked down to. I was treated with respect and their friendly and sunny disposition made the car buying experience very memorable. I proudly recommend this dealership. Their lot was full of clean cars and it was clear of snow. The inside office was very warm and welcoming. I really cant say enough GOOD things about this place.

DH

Dan Hicks

Feb 8, 2015

I am a little late writing this review, but this dealerships is awesome!! Throughout the whole process I have been taken care of extremely well!! They did not have a chance to look this truck over a whole lot because I bought it almost as fast as they got it to their dealership. After taking it home I recognized some problems with the truck. I bought the truck as in and they did not have to help me, but they did!!!! They brought me another truck to drive while they took the truck that I bought back to the dealership. They fixed everything wrong with the truck, and I didn't have to pay a cent!! It was awesome! You should definitely buy your next vehicle here! They are awesome!!!

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gail

Feb 2, 2015

Dan the owner was great he hooked us up it was a quick process I'm very happy his son was great too they really work with you.

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Ronnie Wells

Jan 29, 2015

This is by far the single best experience I have ever had purchasing a vehicle. Dan made me truly feel like family! He answered every question and concern it had to the T. His customer service is hands down the best I've experienced. The vehicle purchased was an excellent purchase and in like new condition! I was like a kid leaving that day. Not only did he check on me days and weeks following I have become accustomed to a random call ever so often. Not to my surprise they weren't sales calls! I have developed a life long relationship with him and plan on not only purchasing there again but visiting just because of the environment! Dan thank you for making car buying a fun and happy experience again!

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Sarah & Jimmy H.

Jan 29, 2015

This is the 2nd vehicle we have bought from them and would highly recommend them. Very quick communication, very fast and easy purchase, and they don't pressure you into anything like most dealerships do. We drive 5 hours round trip to buy a vehicle from Dan. The car we recently bought had an issue with a recalled part, we brought it back and they put a new part in. When we got back home it was doing it again, so they sent someone to our house 2 1/2 hours away with a loaner vehicle and took ours to a ford dealership to get the problem fixed. Very satisfied with their customer service! Definitely look into Solid Rock when buying your next vehicle!

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Krysta VH

Jan 2, 2015

It was a really good buying experience, had a great vehicle trade-in and really quick service would really recommend anyone to come in and buy a vehicle instead of going to a car dealership.

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Priscilla

Jan 2, 2015

Excellent service! Dan was great. He explained everything to me, didn't leave me with any questions. He explained the credit process and I couldn't be happier with my first purchase. He'll definitely have my repeat business.

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Dan

Dec 29, 2014

Solid Rock Auto Group is an amazing establishment! The father-son duo is an amazing team for customers. I was treated with respect as soon as I walked into the door and that followed as I walked out of the door. I highly recommend them to anyone close by or from a distance; as I drove over 2 hours to get here. You should buy your next vehicle with Solid Rock Auto Group!

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Jeffrey Orr

Dec 26, 2014

WE came to look at a Jeep wrangler and it was exactly as the pictures looked and were on our way home in less than a hour!! Thanks

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Jesse H

Dec 23, 2014

Very helpful and courteous. I walked into the store close to closing was still able to test drive, and was walking away from the store the next day with my new vehicle. I would recommend solid rock to anyone of my friends or family.

RJ

Roger Jeeper

Dec 3, 2014

This has been by far the easiest place I've ever found to buy a used car. They make sure their inventory is in good condition and are upfront about any questions you may ask.Nice to do business in a relaxed atmosphere. Thanks again!

JS

Jason Smith

Nov 29, 2014

Spoke with the owner over the phone the day before buying, everything was as represented. Worked with Silas during the purchase the next day. Very happy with the price and value of the vehicle as well as what I received for my trade.

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Lonnie Scarlett

Nov 29, 2014

This is the 3rd car we have bought from this dealer and we are very happy with the service we receive here.

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Pete B

Nov 14, 2014

Pete from Port Huron Michigan; I have never felt compelled to write a review before. I recently purchased a 2011 Ford Edge from Dan and Silas at Solid Rock Auto. When I first called Solid Rock Auto I really had no intention of buying from them, I was calling to compare the Edge they had with one locally, Solid Rock is about 5 hours from my house! after an hour on the phone with Dan I really felt like he was someone I WANTED to do business with, not HAD to do business with. I agreed to come down and just "look" at the Edge. It was clear from the start that Dan had not only been honest in his description of the vehicle, he had actually UNDERSOLD the Edge, when was the last time that happened at a car dealership? After a test drive we shook hands and I bought the Edge. I looked at a lot of them and was very excited about the value I knew I was getting. I cannot say enough how low pressure and relaxed the whole deal was. If you are anywhere near Solid Rock Auto you might just stop in. This is a great family owned business., I would recommend them to anyone!

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outof towners

Nov 13, 2014

Easy...Upfront about vehicle, no hassles ...Easiest buying process so far

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Kyle

Nov 8, 2014

All around great experience. I had a good idea of the vehicle I wanted to purchase prior to arriving at the dealership. Website was very helping in answering any questions prior to test drive, no need to call other than to verify it was in stock.

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Larry

Oct 6, 2014

Silas made purchasing a Grand Caravan an enjoyable experience. He was helpful and honest. I will come back to look for future purchases.

RC

Rev. Calvin Montgomery

Oct 4, 2014

It was a blessed experience to purchase our used vehicle from Solid Rock Auto Group and sales rep, Silas, went out of his way to be extremely helpful and assuring us that we can be confident in Solid Rock Auto Group and their vehicles.

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Robert

Oct 4, 2014

Worked with Silas, was very helpful explaining the financing and costs. As well, Solid Rock threw in front rotors for my new truck! Thanks

BT

Benjamin Thomas

Sep 30, 2014

It was a nice experience they were very personable and treated me very well. very good opertunities for first time car buyers.

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Andrew

Sep 20, 2014

Great overall experience! Everyone was friendly and helpful. Talked me through getting and actually understanding a first time finance and helped me throughout the entire process. I came all the way from Toledo in a rental and leaving in a car excited and genuinely happy with the whole experience.

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zero

Sep 16, 2014

solid rock auto group was great through out the whole buying procedure. the sales associate was friendly, and straight forward.

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Dee Craig

Sep 11, 2014

Solid Rock was very professional, I was here to buy a car for my son 1 1/2yrs ago and needed a new used car and Solid Rock our first choice. I would highly recommend Solid Rock for anyone looking to purchase a quality auto at a reasonable price.

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Tony

Sep 11, 2014

Bought my first vehicle off them and it ran great the entire time. Just bought another and the service was excellent.

DK

Dave K.

Sep 8, 2014

Everything went smooth, simple buying process, fast approval. Great service. At the end everything was Rock Solid.

BD

Beth d

Aug 30, 2014

Great place to buy used vehicle. Very professional, and courteous. No pressure when browsing lot. Pricing is fair.

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nick liokareas

Aug 30, 2014

they where very helpful and polite. they where clean and professional

SB

Stephen Beatty

Aug 11, 2014

Told them what we were looking for and they helped us out tremendously! We got what we wanted and are happy.

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Josh

Aug 5, 2014

Clean, friendly, easy to deal with. It is a great place to buy a car. I would highly recommend coming here.

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TheNewlyweds

Aug 4, 2014

Silas was great to work with. Up front and courteous. He didn't pressure us to buy anything as some salesmen would. We really appreciated finding a great car at a great price. Would buy from them again.

BB

BOB BRANNEN

Aug 2, 2014

I HAD A GREAT EXPERIENCE AT SOLID ROCK AUTO GROUP. SALES STAFF WAS VERY FRIENDLY AND HELPFUL. PRICING OF THIER AUTO INVENTORY WAS VERY GOOD. I WAS IN AND OUT AFTER PICKING A TRUCK OUT IN A HOUR. I WILL SEND EVERYONE I KNOW THAT IS LOOKING FOR A CAR/TRUCK TO SOILD AUOT GROUP.

HI

Happy in Akron

Aug 2, 2014

To say that these folks are professionals is a bit of an understatement. They presented a solid automobile and addressed every question or issue we had with it. They began the financing process for us and had answers the next morning (we were there nearly at closing). From the father to the sons, these folks are class acts,

TL

Tim LaCour

Aug 2, 2014

While off the beaten path, the drive was well worth it! I found them to be more professional, courteous and accommodating than the majority of dealerships in the surrounding inner city area. They have a large selection from luxury cars to the heavy duty pick-up. Having purchased a wonderful car at a fair price, I would gladly do business with them again bypassing the dealerships in Akron and heading straight for the country.

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Givonna W.

Jul 30, 2014

The buying process was fast and painless. Very nice place and people. A+++++

BR

Ben Reedy

Jul 26, 2014

This is a great car, exactly as described. runs great

AF

andrew fife

Jul 17, 2014

it was a very good first time buying expierence. I would recommend this place to anyone wanting to buy a used car. Dan the dealer is a very nice guy

BJ

Bobbie Jean

Jul 17, 2014

I bought my car from Solid Rock a few months ago; got a great deal; and had a wonderful experience with the whole transaction. I would recommend Solid Rock to anyone needing good service. Everyone is very helpful and will always come here for any service that my car needs.

KB

Karie B

Jul 14, 2014

I am currently buying my second vehicle from Solid Rock. They are fabulous at what they do and the vehicles they sell are quality vehicles at a great price.

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RJR

Jul 10, 2014

Sales people were helpful in answering questions concerning their inventory. They were not pushy and worked with me on financing . The vehicle I choose had a small issue which was resolved before leaving the lot.

JD

Jeremiah D Hickman

Jul 8, 2014

Great customer service Best buying experience I have ever had

MF

Michelle First

Feb 1, 2014

I initially communicated through email. Dan responded immediately and answered all my questions. When my husband and I arrived to test drive the car, we were greeted by John. It is a very comfortable, very friendly and welcoming environment! There is NO pressure when your at Solid Rock Auto Group! My husband and I are very impressed! We left very certain and pleased with our new vehicle. John, your kindness and honesty I experienced at Solid Rock Auto Group, will be shared with everyone! I encourage anyone just to visit and experience what so many have received...true customer service!

MF

Michelle from Akron

Feb 1, 2014

I initially communicated through email. Dan responded immediately and answered all my questions. When my husband and I arrived to test drive the car, we were greeted by John. It is a very comfortable, very friendly and welcoming environment! There is NO pressure when your at Solid Rock Auto Group! My husband and I are very impressed! We left very certain and pleased with our new vehicle. John, your kindness and honesty I experienced at Solid Rock Auto Group, will be shared with everyone! I encourage anyone just to visit and experience what so many have received...true customer service!

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Melissa

Dec 27, 2013

Very pleasant experience! The guys were very easy to communicate with about the whole process. Comfortable and clean showroom. Nice transaction! Melissa

RL

Ryan L

Dec 17, 2013

Looked around online for a Jeep. Stopped at this dealer and they were very easy to deal with. They did not pressure us. would come here again!

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April

Dec 16, 2013

Dan runs his car lot like a very well oiled machine.

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cassie728

Dec 16, 2013

My aunt sent me to them after she purchased her car there. Very nice group of people we worked with, made it very easy for me as a first time buyer. Would definitely recommend them to family and friends.

GF

Gabrielle Fording

Dec 16, 2013

Dan was very friendly and helpful! I love the all wheel drive on the car! Super excited to be safer!

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HollyP

Dec 14, 2013

Walked in for the first time and felt right at home! Dan Ryan is a down to earth guy next door who will work with you to make you happy! My husband and I had a great experience with Dan! We were here less then 2 hours and drove home in our new truck!

JD

jeff davies

Dec 14, 2013

dan at solid rock is a great guy to deal with friendly service, explains the vehicles features to you and helps find you find the vehicle your looking for.overall I would recommend solid rock to any one looking for a vehicles

TM

Tim M

Dec 14, 2013

I ride a Harley all summer and my winter vehicle just died on me I was able to get a great deal on explorer. Dan was very helpful and got me financing and I was on my way home. I will tell all my friends that Solid Rock is the place to go.

HM

Helen McCune

Dec 13, 2013

they are really nice people to deal with and really care about their customers they are honest people and stand behind what they say that they will do.

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Caleb

Dec 12, 2013

I found this vehicle online and called to make an appointment to come out for a test drive. Dan was very friendly and made the purchase quick and easy I would tell anyone looking for a car that this place is it. Thanks for the hot chocolate too!!

DH

David Hill

Dec 11, 2013

Great service, Dan was extremely helpful and bent over backwards to get us what we wanted. Very easy to work with.

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marcia

Dec 4, 2013

Very relaxed atmosphere very courteous sales staff. came in looked at this car bought it and brought it home all in the same day. I will shop here again very pleased. Thank you

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Scott Armstrong

Dec 3, 2013

Staff was courteous, very response and came through on all the said that they would. Very satisfied. Thanks!

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Taylor Ward

Dec 3, 2013

They fought to get me a beautiful Malibu approved and finally did it but when I decided that the ford escape was a better fit for me they said no problem and still worked with me, this is my first car buying expereince and I was very pleased. It was easy to, I went online and seen the cars I was interested in before I came to look at them, and everybody was so pleasant and answered all my questions.

MH

mike hutch

Nov 30, 2013

experience was very good. they were very professional and very helpful. answered any questions I had for him and knew a lot about the truck I purchased. I will be coming back in the future.

DG

Dan Gallagher

Nov 25, 2013

Very helpful and great pricing. Would not have been able to find this kind of a deal on this vehicle anywhere else!

JP

Justin Perrine

Nov 25, 2013

Worked with Dan's son Silas. He worked very hard to get me financed on the vehicle of my choosing. Very cooperative and welcoming as well. Thanks for helping me get into my dream truck!

MF

Mitch Fleming

Nov 25, 2013

This is my second vehicle I have purchased from Dan. He has worked very hard to help me get secured financing. Would definitely recommend this dealership to a friend and also would return for further business.

TM

The Mullins

Nov 16, 2013

We were recommended to come to Solid Rock by a co-worker. We drove several vehicles and finally settled on a Ranger and A Fusion. We are very impressed with how easy they made our buying experience. They even agreed to replace the radio in the Fusion. Thank You.

MS

Mary Sallee

Nov 14, 2013

I was very impressed with my overall experience. Coming from out of state I had made a few phone calls to the dealership for preliminary research. Each time I made a call, they went above and beyond answering my questions and were very pleasant to talk to. I received the same excellent customer service once at the dealership. I really felt like they were very straight talk, very reasonable, and I could tell the their reputation and customer service was very important to them. I am very pleased with my experience and highly recommend them!!!

CH

Cory Henderson

Nov 9, 2013

Very nice people very clean up front about everything

MH

Mike H.

Nov 9, 2013

This was the best buying experience I have ever had in purchasing a truck, No pressure and very friendly, He understood we had some credit problems, and still got us financed with a good APR,And a low monthly payment, We are already telling our family and friends about your dealership! Thanks again for being there when nobody else was :)

MP

Marika Pittinger

Nov 8, 2013

I am very please with buying cars here from Solid Rock Auto Group. Dan worked with me as much as he could in order for me to have a car. I am so grateful for everything he has done and helped me with. I have recommended people to come buy cars here. Their customer service has been excellent! I would definitely come back and buy future cars from Solid Rock Auto Group! Thank you for making the car buying process easy and exciting!

A

AlyciaVictoria

Nov 4, 2013

They were very nice and professional. They helped pick out a good safe SUV for me and were honest about everything with it.

JG

j gargano

Nov 4, 2013

Good service. Could answer all my question on vehicle that I purchased.

MG

Matt Greathouse

Nov 4, 2013

great employees very nice keep up the good work. I am very happy with my new truck.

J

JennSpencer

Oct 30, 2013

This is the second time I've purchased a vehicle from Dan at Solid Rock. We were so impressed by his honesty, pricing and quality the first time, we didn't even look anywhere else when we needed to buy another car. We are so happy with the quality and cleanliness of the vehicles and facilities and Dan is friendly, helpful and honest. You can't go wrong at Solid Rock!

C

CARRIE

Oct 24, 2013

ENJOYED DEALING WITH DAN. HE ANSWERED ALL MY QUESTIONS AND I FELT THAT I LEFT HAVING BEEN EDUCATED. I DID PURCHASE A VEHICLE AND BELIEVE I GOT A REASONABLE DEAL.

S

Sherry

Oct 23, 2013

Bought our 2004 Jeep Liberty at Solid Rock! One of the easiest auto purchases we have never experienced. Very pleasant and comfortable experience. No pressure to buy and very helpful!

D

Dean

Oct 22, 2013

Buying a car from rock solid was vary simple. I got a good deal on a car too.

JW

Jeffrey Wolf

Oct 22, 2013

Worked very hard to make sure that I got my dream car, a Jeep Wrangler. I would recommend anyone to come here that wants wonderful customer service. Drove over an hour away to deal with Dan, very great experience.

KA

Ken A

Oct 22, 2013

Very friendly. Knowlengable Highly recommend. Fixed problems quickly.

C

Christine

Oct 18, 2013

Was very helpful and willing to work with me. I would recommend Solid Rock Auto Group to someone who needs help getting a car and back on there feet. Thanks so much for working with me I truly appreciate your help.

DH

Dan H

Oct 17, 2013

My aunt had purchased a Jeep here and when my car blew up she said I should look at Solid Rock because they had good cars.

K

Kim

Oct 17, 2013

at first I came by a couple of months ago to look for a car came back because of how he dealt with us the first time he talked to us he was really nice, very clean cars, would completely suggest going here anytime!

P

PAT

Oct 12, 2013

WONDERFUL PEOPLE TO DO BUSINESS WITH, DAN IS A VERY NICE MAN. WILL RETURN IF NEED ANOTHER VEHICLE

DL

Dave Ladwig

Oct 11, 2013

Very professional, Pleasure doing business with the establishment. Plan on returning for another vehicle.

M

Moruff

Oct 8, 2013

I was looking for a highlander that fit my budget this was asuper clean and the staff were very helpful especially Silas who was in the rain for over two hours helping the shipping company load my vehicle.

CC

Christopher C.

Oct 7, 2013

Found a low mile Grand Prix at this dealer Price was good and they gave me what I wanted for my trade. They even let me keep my new tires

MM

Mary Masters

Oct 4, 2013

Very fair transaction, easy to find dealership, extremely courteous and would highly recommend for your used car needs!!

AP

Allen P.

Oct 3, 2013

I have now bought two cars from Solid Rock and both processes were very simple and fast. I've only owned two vehicles and both came from Solid Rock. Highly recommend this dealer!

R&

Rob & Jess

Oct 1, 2013

Very pleasant experience. Vehicles priced fairly. Staff courteous and relatable. No pressure. Willing to work with us.

RF

Robin F.

Sep 28, 2013

We called and talked to Dan about the Jaguar before we made the 2 hour drive to come to Ohio. He took the time to walk around the car on the phone to describe the car and his description was spot on. We were able to purchase it a Great price and he was able to process all the bank paperwork in a timely manner. We will be Back!!

Z

zbasel

Sep 28, 2013

Very up front about prices. Very friendly, and knowledgably! Worth a look!

Z

Zjordan

Sep 28, 2013

Great Dealer, Fair Prices, Easy to Work With, Knowledgeable!!!!

MS

Michelle S

Sep 25, 2013

I came out to buy a car from Dan and I am more than pleased with the car that I purchased. He was so helpful answering any and all questions that I had. Was patient and courteous showing me anything that I wanted to look at. If your looking for a new car I would absolutely recommend this place to anyone looking for a pre-owned vehicle.

TP

Tom P.

Sep 23, 2013

I was looking for an Avalanche and found 3 to choose from at Solid Rock Auto. Drove mine home the next day!!!!!

G

George

Sep 20, 2013

I have been dealing with Dan for 4 years now I wouldn't go anywhere else!! Just got a 2005 Dodge Dakota that I love. Thanks Again Dan Keep up the good work!!

L

Leanne

Sep 20, 2013

The service was good and dan was friendly. I'm excited about my new car!

D

Devl_80

Sep 19, 2013

I found the listing on Craig's List. It was very easy to get the information I was looking for. had great service. and would recommend them to a friends.

J

Jeff

Sep 16, 2013

I had no problems at all. They weren't pushy, they were helpful and patient going over all the little detail.

NS

Nicholas stimpert`

Sep 16, 2013

Bought my first jeep I love it and this place is the best car dealership ive ever been to They treat you great have great customer service its just a great place.

B

brock

Sep 14, 2013

very good customer service. worked very well with me and my options on this vehicle.

JB

John Beard

Sep 10, 2013

Solid deal on a solid car. Dan did exactly what he said he would do and took care of the small items that needed attention after I took delivery of the car. Will definitely refer others.

SA

S. Abhishek

Sep 9, 2013

I saw this car online and when I got to the dealership it was as nice as the pictures. The salesman was easy to deal with.

T

TRoman

Sep 5, 2013

Solid Rock made the car buying experience a fast easy & painless process! I recommend them to anyone looking for a quality used car!

BS

Brian Sara

Aug 27, 2013

Solid Rock Auto was a pleasure to deal with! No Hassle, they let us look and make our choice of vehicle with no pressure. Great experience shopping for a used vehicle. Thanks.

S

Sean

Aug 27, 2013

I was looking for something 4x4 and that was decent on fuel useage. Low an behold I found a jeep that was right in the price range. The car sales man was helpful and the selection more than thought.

T

Tim

Aug 14, 2013

the truck is what they said , a very nice truck. would deal with them again for sure...

T

Tyler

Aug 14, 2013

Highly recommend this dealership, pleasant to work with. Was in and out in no time. Will definitely do business again with them. Thanks a bunch!

J

jack

Aug 13, 2013

Just got done spending 1400.00 on safety issues that was not disclosed by dealer. Front rotors were corroded and back drums had no pads . hood latch was stuck and all the fluids needed replaced even though vehicle underwent a 115 checklist. As a former dealer I expect a car to be called correctly and a fair bottom line price. I got the price and I expected to put 500.00 into truck. I am disappointed although I would have purchased if I had known the extent of the repairs required. I like Dan's approach to a sale other than the less than full disclosure.

AA

Andrew A.

Aug 12, 2013

As a first time buyer the staff at Solid Rock Auto set me up with a fisrt time buyer program at a local credit unoin. Got my G6 with only 500 Down!! Thanks Dan!!

AM

Andrew M

Aug 12, 2013

Looked online and the best deal was 2hr drive away. Once I arrived the car (300M) was upfront and ready to test out. Dan stuck by his sale price quoted on the phone!! No high pressure sales at this joint!!

T

Tyler

Aug 12, 2013

Saved up for my first car, a BMW, The guys at the dealership made this a very easy purchase, they did't try to sell me something that I didn't want

K

Kristin

Aug 2, 2013

This transaction was one of the smoothest I have had! I plan on making all of my future purchases at Solid Rock Auto Group!

K

Kristen

Aug 1, 2013

We just purchased our 3rd vehicle from Dan yesterday. We have always had great service and great used vehicles. He is a very straight forward dealer and is willing to find a car that fits YOUR needs not his. We drove an hour and a half to continue with his business!

M

Mel

Aug 1, 2013

I purchased my first car from Dan at Solid Rock 4 years ago when they only had a few cars to choose from I then came back 2 years ago and bought a Trailblazer and now here I am another year later and got another car from them.They have always treated me great very straight forward will be back in the fall for my grandson> Thanks again

J

James

Jul 31, 2013

The service was great and so were the people I called in the evening and had a quick response they were able to get me approved and I am loving my Ford Power Stroke!!!

T

Tim

Jul 30, 2013

We ended up with an Escape we didn't even intialy plan on buying. On the test drive I found the sway bar links were worn and they didn't even quibble about fixing them before we picked it up. Then three day latter there was a problem with the battery, the one cell had drained all of it's acid out and the battery would not hold a charge. Knowing the vehicle was sold as-is I figured I'd still give them a call as I planed to be honest in this review. The next day they had a brand new battery for us. We've now had it for a little over a week and have taken it on a short trip as well. I believe it to be a great vehicle at what was a great price.

EK

Erin K

Jul 27, 2013

This is a quality dealership! I would definitely buy from again!!

JB

Jeff B.

Jul 27, 2013

Just purchased an '04 Chevy Colorado, very pleased. I decided on buying the vehicle after one visit to Solid Rock Auto Group. The salesman worked hard to make sure all of our paperwork was prepared before we arrived to sign, took care of paperwork quickly and we were on our way! Thank you Solid Rock!

S&

Sue & Dame

Jul 22, 2013

Found Solid Rock Auto on autotrader.com...what a great place!! Dan is an awesome man!!! He treated us great!!! I recommend anyone looking for a car to come here!!! We bought a beautiful van, low miles and looks great!!! Thanks again Dan, a job well done!!!! :) :) :)

J'

jen 'pocahotaus'"

Jul 17, 2013

My experience at solid rock auto group was great. they were very friendly and willing to do what they could to get you in what you want. I would send anyone here in a heartbeat! Everyone needs to come here when wanting a vechicle! What a great place!!!!

T

Tblack

Jul 15, 2013

very nice car, smooth process from front to back. some issues with front spoiler condition but seller worked with me at the point of sale. would come back for another car

J

jessiefaith2013

Jul 5, 2013

This place is really friendly and I am so glad I came here, there isn't another place I would rather go. All the ads online are pitch perfect and everything is totally worth it. Great buy!!!

DK

Dave K

Jul 2, 2013

My wife and I purchased a vehicle from Solid Rock in 2011 - we were very happy with our experience. Fast forward to two years later, and we just bought a second car from Solid Rock. I'd definitely recommend their dealership to anyone looking for a reliable used vehicle.

JA

Juvy and Mark

Jul 1, 2013

My wife got the last say and the car! .........and these guys knew just how to make sure that that happened and that was after the deal was closed........ Who ya buy from make a difference. Thank you Rock Solid. Mark and Juvy Reer

JL

John L.

Jun 24, 2013

Overall experience was excellent. Dan answered all my questions and even went beyond what I expected. Best price around. Will buy here again.

A

Angel

Jun 22, 2013

I was looking for a Mazda CX 7 and I found just what I wanted from them. This vehicle is fully loaded, 2007 Mazda CX 7 Grand Touring with 128, 000 mile great condition for a great price. I was definitely excited and very pleased with their services. If you are looking for a car please go to Solid Rock Auto group- he will help you

C

countrygirl

Jun 21, 2013

Solid Rock Auto group helped me to replace a vehicle crushed by a tree. They stayed late when I called and told them I was on my way. They found a great car for me with low miles at a reasonable price. The were friendly and even made sure the car had a small repair made that they noticed before they let me take it off the lot. I have never had a better car buying experience. The facility is clean and nice. They inspect the cars well before putting them up for sale. I would recommend Solid Rock Auto Group to everyone looking for a nice car or truck at a nice price.

DF

Dean from Mantua

Jun 21, 2013

My truck was a total loss. I needed to find another one quickly. I was out in Alliance Oh and was finding nothing worth looking at in my price range which was very limited. I found Solid Rock Auto Group and called. They stayed late and gave me time to get there. The showed me a few trucks in my price range that were actually better than the one I lost. They were courteous and friendly. They let me take my time to decide. Paperwork was expedited and I was able to take my truck home that same day. The prices were very reasonable and they are willing to give the best deal. I rate this as Outstanding service.

J

Jeff

Jun 12, 2013

My experience with Solid Rock Auto Group was very pleasant. There was no stress put on by the dealer. He took his time and made sure everything was as easy as possible for us. I would absolutely recommend this dealership to a friend.

D

Dave

Jun 8, 2013

I bought a used 2008 2500 Silverdao "As IS" off Solid Rock Auto Group. I live about 150 mles from this dealership. I asked the sales person what happen if something mechanically goes wrong with vehicle on my way back home. the sales person said we stand by our cars. On my way home on turnpike the check engine light came. I contacted Solid Rock Auto Group the next day and he said take to my mechanic and see what it is. I dod and it has a bad catalytic converter was bad. Solid Rock Atuto Group did stand by the vehicle. They paid for the catalytic converter and labor.

GB

G Bugno

Jun 8, 2013

The overall experience was great. Dan was a friendly and honest salesman. I would buy another car from him and will let others know of the good deals and good quality of his stock.

TA

Tom and Amy

Jun 7, 2013

Solid Rock Auto Group is a great place to buy a vehicle. Very prompt at returning calls and helping out with directions. Thanks for the great service!

Used Cars for Sale at Solid Rock Auto Group in Garrettsville, OH

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Used 2018 Dodge Grand Caravan

Used 2014 Ford F-150

Used 2016 Mazda Mazda3