Used Cars for Sale at South Texas GMC in McAllen, TX

Mayra "GMCFAN"

Mar 16, 2016

Excellent customer service, beyond satisfied most defenitly would recommend to other customers :)..

Carl Lee

Feb 5, 2016

The salesman Joe was first rate, would buy from him where ever he was. The following paper work in the business office was the worst I have ever been thru in my 70 plus years. Was there for over 5 hours the first day, more than 3 the next. Then they tried to over charge me by more than 2600 dollars, and still are not right on my plate charges.

Reynaldo

Jan 6, 2016

Needed my car fixed. I got it back when i was told . Hoping in doesn't need any more work done. I have taken it in twice with in 2000 miles for the same thing . Thanks for having it done fast.

Eloy

Jan 2, 2016

South Texas Buick gmc customer service is unbelievable everybody is willing to help when u walk in from salesman to service and managers.my salesman strongly recommend he still calls me to make sure everything is working great on the truck and sets up my appointments for service.

Dolores

Dec 28, 2015

Although "South Texas and Buick GMC" is a few miles away from home, it is definitely worth the drive! The employees have great customer service, and are always willing to answer any questions you may have. I love it here!

Mike

Dec 28, 2015

The experience was overall a very good one. We were able to come to terms on a monthly payment that I was comfortable with, and I feel I was treated well by all the staff.

Jose

Dec 24, 2015

I would give a 10 but this is the second time that I have to tell the technician to lube the chassis when it is suppose to be included in the oil change. They need to give better instructions or retrain them.

Jessica

Dec 24, 2015

The experience was great over all. After visiting several other dealerships, I chose this specific dealership b/c of the customer service I received immediately upon getting off my vehicle. Raja is awesome!

Eleuterio

Dec 21, 2015

Went for an oil chance i just let them know i had tha back panel from passenger seat broken and boom got replaced!! Thanx guys!!

Maricela

Dec 21, 2015

I was initially disappointed that no one called to let me know the part for my car had arrived, so it was three weeks rather than one to schedule my service.That notwithstanding, though, I was very pleased with the service. I was offered a vehicle to drive while mine was being repaired, and I am very thankful for that courtesy.Carlos was great! He kept me abreast of the progress on my car and offered to pay for the parking sticker the glass company neglected to remove from the original windshield. THAT is Service!My friend recommended South Texas Buick-GMC when I bought my car, and they have never disappointed. :)

Larry

Dec 17, 2015

I had a recall done on the lift gate, and was very happy with the service, promptness, and everything about the visit. I am a winter Texan. If I need service or anything to do with our Buick I always go to South Texas Buick GMC.

Nydia

Dec 16, 2015

It was a great satisfaction knowing that my truck was left in good hands with people who appreciate their customers. My truck was done fixing in the exact amount of time you told me it would get done. Thank you very much for eveything.

Anita

Dec 15, 2015

I was in & out very quickly.. Much appreciated on a Friday of all days! And my service attendant was great !

Jessica

Dec 10, 2015

I couldn't be happier when other dealerships turned me down you guys made it happen. My salesman was awesome, Johnny Z., can't thank him enough. I had to take my vehicle back for a minor noise issue that was addressed promptly. Thank you.

San Juanita

Nov 27, 2015

Had an appointment and the service was done in timely manner. Staff very friendly and was informed of having a nail on the right front tire. Advised to have it fixed and was told where to go.

Mary

Nov 24, 2015

all the staff went out of their way to answer questions, help us in determining what program we wanted to get. thank you very much for all your help.

Robert

Nov 20, 2015

Very helpful, friendly and courteous. Having recently moved here from Oklahoma I was looking for a dealer I thought I could trust. I had tried one other dealer closer to my home, Weslaco, but did not feel comfortable there. I will definitely be back for my service needs on my truck.

Ernesto

Nov 19, 2015

They did a great job i had my truck back the same day thinking it may take a couple of days.

Luis

Nov 11, 2015

BETO provide excellent service and was very helpful in scheduling my vehicle and fixing my vehicle in the sameday. He truly understood the value of my situation of not having a car to get around.

Al

Nov 2, 2015

Your service consultant, Mr. Carlos Yanez, demonstrated a very good level of professionalism, he was friendly and he addressed the time needed to complete the service requested. Your collection ladies are friendly and courteous and attentive to their task. GREAT JOB!!

Fred

Oct 30, 2015

I'll was very pleased with your dealsrship's service. I want to especially thank Leo Cantu for his excellent service and professionalism. Two thumbs up!

Javier

Oct 30, 2015

Excellent staff and helped us with a courtesy car while ours was in the shop. No complains, the staff was always a call away and always letting us know of updates with our car.

Ray

Oct 29, 2015

I was treated very well, explained to all the features of the new truck. They took care of me my needs and I would do business again, thanks for everything.

Aida

Oct 27, 2015

You need more customer service representatives. There were only three employees up front helping customers. I believe you should have all desks open so it can be quicker. I had an 8am appointment but was not attended till 8:20am. Poor guys were doing tthe best they could.

Eloy

Oct 23, 2015

Great service and customer satisfaction I've purchased 4 vehicle from south Texas Buick gmc and all 4 have been great deals.

Sandra

Oct 21, 2015

They listened to our concerns. We left our vehicle at the service dept. We were very pleased when with the results. Thank you South Texas GMC for always making us feel welcomed.

Lionel

Oct 17, 2015

Marco from service went out of his way to make sure my experience was pleasant. He knew my time was limited when I dropped off my vehicle for service so he had everything ready so that I could be in and out in as little time possible. Kudos on a job well done!

Julio

Oct 15, 2015

I was treated very well at the dealership, they went out of their way to help us get the best deal

Angela

Oct 13, 2015

I was more than pleased with the service I experienced at the dealership. My truck was available the same day, the service rep, Mike, made sure to keep me informed the entire time. I was very happy with the results.

Marcelo

Oct 11, 2015

My questions where all answered professionally, immediately, and I was explained what the process would be for my service requested. My service took five days to from drop off to completion.

Gloria

Oct 9, 2015

very helpful and friendly agents, our second purchase at your dealership and planning on going back when we need it. Raja was very attentive and very helpful with our questions.

Blanca

Oct 3, 2015

Salesman Manuel Garcia made me feel comfortable, answering all my questions with patience and a clear view of what I needed.

Osvaldo

Oct 2, 2015

I like everything and I like how we were treated. Everybody was friendly and I would really recommend this dealership to friends or family members

Jose

Oct 1, 2015

Great experience, quick and to the point bought two vehicles in less then 3 hrs. no time wasted like other dealerships Manuel our sales person knows what we want

Sharon

Sep 29, 2015

I had an appointment and came early and my vehicle was serviced right away. I have been very please so far with the service at South Texas Buick-GMC.

Marilu

Sep 24, 2015

I am so impressed with the outstanding customer service I received at STGMC. I will definitely tell friends and family to visit and purchase their next vehicle at STGMC.

Diana

Sep 20, 2015

My Verano didn't want to start, so I called Carlos in service. He gave me the roadside serv. phone no. & they were also very courteous. My battery was started by the tow service & taken in for evaluation of the problem. Carlos called me by noon time & told me it was a bad battery that they had already replaced. I was very satisfied with the one day service & was able to pick up my car by that evening.

Al

Sep 19, 2015

Your personnel are friendly, very professional when addressing the dealership's service, their lobby is welcoming and their maintenance personnel keep the lobby and show room very clean and neat. Their office staff is just as friendly and confident in their approach to handling the customer's business dealings.

Leeroy

Sep 13, 2015

Great service! From the dealer all the way to the finance department! Cesar was my dealers name & he did an awesome job in explaining all the different types of trucks! He lead me to the truck I just wanted! Awesome service! Would recommend this dealer ship! I am one happy customer!

Jorge

Sep 10, 2015

I shopped around for a vehicle, and was the dealership that gave me the best attention and price. Friendly environment and treated the customer as a person not just a sale like others. Other dealerships tried turning numbers around to confused me and think I was getting a great deal but south Texas GMC treated me like a person.

Mark

Aug 31, 2015

We had a great experience buying a brand new car from this dealership. Our salesmen, Joe (JC), was very knowledgeable and helpful. The dealership's manager was also able to give us a fair price. We chose to buy from this dealership instead of buying the exact same car from another dealership in the area.

Marissa

Aug 30, 2015

I had a wonderful experience buying my new car. Both Joe and Cesar were very helpful in answering my questions and finding the right vehicle for me. Thank you again

Jose Luis

Aug 28, 2015

Excellent service! Informed my salesman of what pymt range I'd like to stay within & was extremely pleased with final sale. Definitely going back in the future.

Kevin

Aug 25, 2015

Very professional, Great job, very polite. Vice atmosphere. I only wish I could buy a brand new truck. Thanks, KB.

Jose

Aug 24, 2015

The GMC advisor was a very knowledgeable and helpful person. That's why I keep returning for the maintenance of my truck.

Alyssa

Aug 24, 2015

The employees of the dealership should be more helpful and motivated to help customers. When I walked in to leave my vehicle nobody asked me what I needed help me, instead a man pretended as if he didn't see me standing there and was looking at papers, a lady had to yell at me across the hallway and asked how can she help me. Also, when I called to make the appointment for my oil change I called about 5 times all off which I was placed on hold very rudely or transferred until I finally got tired of waiting and hung up. My experience this time was better than the first time I had my oil changed where they took 2+ hours with an appointment which is probably due to the fact that I complained. Customer service definitely needs improvement.

Ruben

Aug 13, 2015

I had a 2.5 hr wait for my car to have an oil change. The wait was not bad because the waiting area is comfortable.

Randolph

Aug 12, 2015

The only reason you did not recieve 5 stars and a 10 is that upon arrival at my appointment time, the service rep could not remember making an appointment for me. He seemed distracted, but after realizing that I had made an appointment he was friendly and helpful. I too come from the service industry and we have to remember that we only make the sale occasionally, but the service is where we make our recurring income between those sales. The customer needs to be treated like king or they will seek service, and possibly the next buy, elsewhere.

Eric

Aug 4, 2015

Great all around experience. Very professional & knowledgeable staff. I would gladly recommend all friends & family to South Texas GMC for any issues with their vehicles.

Diorica

Aug 2, 2015

It was a wonderful experience the customer service is impeccable you should have more salesman like Jonny helped us get the truck of our dreams and for that I'm thankful. Thank you South Texas GMC .

Victor

Aug 1, 2015

Always a very good service experience. Service advisor was courteous and friendly. While they were working on my car I was provided with a brand new loaner vehicle.

Luz

Jul 31, 2015

Carlos and the staff at South Texas Buick GMC took care of the issues my vehicle had in speed time! He arranged for a courtesy vehicle for my family and me.

Rodrigo

Jul 30, 2015

martin salazer was very helpful and informed us greatly on the vehicles at the dealership, especially with our choice of the encore. overall he was very helpful and made it an easy and comfortable decision for us to go through with the purchase of our vehicle.

Maria

Jul 27, 2015

The courtesy and personalized service provided by our sales person, Martin, was outstanding. He made us feel right at home. We went in to view the vehicles and walked out with a great deal!

Jorge

Jul 23, 2015

The wait was longer than expected but service is good & Carlos, always offers good customer service! Offers nice waiting room.

Enrique

Jul 21, 2015

Friendly, courteous, and very knowledgeable salesperson, Mr. Uvaldo. This was our second vehicle purchase this year and everything went smoothly.

Veronica

Jul 18, 2015

Very helpful, full of knowledge, excellent customer service. Thank you Jimmy, Ruben and Joe for all your help guys! South Texas Buick GMC is certainly not the BIGGEST, but they are definitely the BEST!!!

John

Jul 17, 2015

I was handled quickly, courteously and professionally by Carlos Yanez. He is the primary reason I always get my service done at this dealership.

Efrain

Jul 12, 2015

Very satisfied with their customer service. Sale person will work a good deal for you to be completely satisfied. Would definitely recommend anyone to buy from this dealership.

Lorenzo

Jul 8, 2015

YOU WOULD HAVE GOTTEN A EXCELLENT AND A 10 IF YOU HAD NOTIFTY ME THAT MY GMC TRUCK WAS READY FOR PICKUP....OVERALL RATING WAS GREAT....

Daniel

Jul 4, 2015

I appreciate that George Castillo was able to locate a vehicle that had all the specs I requested and had it within 24 hours. He was also able to begin the process via email to save us both time. He recommended I join a credit union to receive a discount, which I did. And he was able to answer all my questions regarding paying off vehicle early, accessories, and future trade in. I'll be back soon. Great job!!

Donald

Jun 24, 2015

I work in the Service Industry but not in Automotive Sales / Service. South Texas Buick GMC is 1st in Class. Keep up the fine Service. Don Kurth VP - Alps Logistics USA, Inc.

Dwight

Jun 24, 2015

The work is done and done right and on time. I like being able to see into the shop area even if I can't go out there.

Jaine

Jun 18, 2015

Service guy was a little rude but we really love Manny and he smoothed it over. George was also helpful. I understand that people have bad days I hope other customers do as well.

Rolando

Jun 14, 2015

Clean showroom nice staff. Also sales man Joe Cavazos was awesome, helped me find the truck I was looking for. Went out of his way to find the exact truck and had it shipped over to his dealership. Very friendly and knowledgable about his vehicles and options. Thanks to people like him they make a vehicle buying experience 100% better. Also just FYI same last name no relation.

Suzette

Jun 12, 2015

Marco was the one who assisted me. He was very friendly and would call me to keep me posted on the status of my vehicle. I was really impressed with the service I received.

Al

Jun 11, 2015

Your service department staff demonstrate a strong level of good customer service. They are attentive, answer questions, and bring report findings discovered by the technicians in a concise and business like manner.

Melissa

Jun 8, 2015

Everyone is so friendly and professional. Just this past week, someone was asking about my 2015 GMC Acadia. I told them how much I loved it and about the excellent service I received fro South Texas Buick GMC.

Santiago

Jun 5, 2015

From the sales end to the accounting department every one involved in the purchase was outstanding. Thank you so much.

Eric

Jun 4, 2015

This was the friendliest, quickest, best deal I've ever left a dealership with! MANUEL the sales rep, and Jimmy the manager were so helpful and gave me exactly what I was hoping for AND MORE! I will definitely recommend your dealership to friends and family! Thank you again!

Jose

Jun 4, 2015

It was GREAT!!! I knew the car I wanted and was able to get paperwork started, cutting down the time I was there. They were AWESOME with locating someone to finance me. They answered all my questions and concerns. Thank you

Maria

Jun 1, 2015

My experience at South Texas Buick GMC in Mission was by far exceptional. The service was done in a fast professional manner. The staff was nice and answered all the questions I had. I would definitely recommend this dealership to my family and friends, and will continue to go to the dealership when needed. Thanks :)

Manuel

Jun 1, 2015

John Guajardo always provides the BEST service! He keeps me updated throughout the whole process. Very polite and helpful also!

Rosemary

May 27, 2015

I gave a high rating on question #1 because the work that was completed was good. I would recommend the GMC vehicle to anyone but the service department needs some work. I don't mean all employee but some. I maybe a female customer but on the day I took my vehicle in both I and the dept manager/supervisor inspected the part to be replaced as well as the surrounding area. Neither he, by his own admission had seen any further damage to the dashboard as well as myself. Yet a called was placed later stating that there was another area that was broken and it had to be replaced equally extra money. He and I went back and forth with this exchange about how we had both inspected the area and only the part that was to be replaced was broken and nothing else was noted to be replaced at the time of the inspection. I left from there very upset and he knew it. I went in at the request of corporate because I had an issue with the crack on the dash and was afraid it could cause a problem with the airbag. Corporate had actually spoken to someone at the dealership to let them know of my concern with the airbag. I was so very displeased with how I was made to feel as though the other part was broken when I took it in.

Robert

May 26, 2015

South Texas Buick-GMC is my choice because of the "family" atmosphere, prompt, polite greeting, superior service and excellent values in the purchase of a vehicle, new or used. Everything is fine---don't change it!!!

Javier

May 22, 2015

Eclxcellent customer service. Felt like I was at home. When I called regarding a concern the operator made me feel very important and she provided the out most customer service. Really enjoyed the experience.

Melanie

May 21, 2015

Great experience! Manny was very nice and patient. We got a better deal than we thought we would get! Will definitely recommend South Texas Buick to family and friends!

Cristobal

May 19, 2015

I just recently purchased a 2014 GMC pick up for my dad I thought that there where no one to compete with Bert Ogden, but South Texas GMC blew them out of the water the service and customer care by far, BY FAR #1 I didn't evean leave work to get my mom the car I wanted for her. Mr Resendez and his staff made the purchase so unbelievable easy and stress free. I would deff by fom them again

Richard

May 10, 2015

We're consistently pleased with the service we receive at South Texas GMC. Friendly, thorough and reliable. We certainly would recommend it to our friends. And we love our 2014 GMC Acadia Denali.

Margarita

May 4, 2015

I was happy with the deal your team gave me they really worked on giving me the most for my trade and get me a good interest rate to lower my payment.

Lorraine

May 1, 2015

The people in service are always so helpful. I am 78 years old & they are very kind to me! Fix things themselves if they can! Like reset computer, oil a hinge or replace spare tire!

LuisC

Feb 27, 2015

Excellent service from the Sales Rep. He spent all the time we needed to decide which option was the best for us. He presented to us several options and helped us through the entire leasing process. Very satisfied with the service level.