Philip Sellstrom

20 de ago. de 2021

5/5 for exceptional and prompt service. We have a dodge promaster 2500 that had a coolant pump failure and had to be towed into this shop. Matthew Steelman was able to quickly find the culprit of our issue and make this major repair at an incredible speed so we could get back on the road. He also fixed an airbag light issue that stumped the technicians before him. Saved me ~$2500 in repair costs that two other dodge dealerships said I would have to incur (to replace the entire electrical harness). Matt was able to replace a couple of sensors and get the light off. Also, beautiful facility, and we felt very well taken care of. We're in Seattle and will make that 3 hr drive just to get work done here in the future. Thanks again to the whole team!!!!!

Rose Moreno

19 de ago. de 2021

Specks did a great job! My experience was the best, Gibby did a wonderful job of taking care of me!

Arie Van Wingerden

17 de may. de 2021

Very poor customer service. They have switched to a model of customer service that does not work. It is now necessary to communicate through a person who lacks knowledge about cars. I have been a long time customer who was always treated in a timely and honest fashion with prompt communication. Now there is no connection to a person with mechanical knowledge who is able to answer basic questions. I was quoted a price and okayed the work to be done. I was told the bring in the car at 8:30 on Thursday and that it would be done by 14:00. After rearranging my day to accommodate this, I received no call. Finally after 16:00 I called to find out the status of my car. Fortunately for me customer communicator had gone home and I was able to speak to someone who knew answers. They had not ordered the bolts to attach the part. They would let me know the next day how long I would be without my vehicle - this came at a very inconvenient time for me. No one bothered to call me all day. Monday morning I called and was told that the bolts had come in but in addition after installation it would require an alignment. All this was missed in the original quote because it was priced by an unknowledgeable person. Their customer service has seriously deteriorated to the extent that others I have spoken to no longer service their car there.

April Valencia

13 de jul. de 2021

I’ve been searching for a car for a while now, and I had my eye on a specific car but it was sadly sold. Went in the Mazda dealership and was helped by Cas, he was a great help and showed me my options. Cas has been by far the best salesperson I’ve dealt with and I’ve had my fair share if encounters. If you are looking for a car and want someone who you can trust and who can help you get great deals, he’s your guy. Thank you so much Cas I love my car.

Tomasa Soto-Lara

11 de jul. de 2021

I had packed so much to do on the day of the oil change. But Mary on the Dodge side was great she took my Jeep ( which she noticed that I take great care of my Jeep) And Mary assured us that everything would be ok. We got there early and Mary let us know that she get our Jeep in as soon as possible. We had great service as we always do. We followed Isaac from MidValley and we bought all of our cars from him. Isaac promised us great service and thats all we ever had. Thanks Speck Chrysler Jeep Dodge Ram Tomasa and Abel Lara