Used Cars for Sale at Sport Honda in Silver Spring, MD

Fernando

Aug 16, 2016

Edwin Velasquez of Sport Honda Silver Spring.It was a different experience in the car buying process. He attended our request and quickly prepare alternatives within our means.Very fast very transparent, satisfied with their service Thank you

Prakashbhai Patel

Aug 14, 2016

Great service By Nicholas Strapon . Good

Satou Sow

Aug 10, 2016

I just purchase a new CRV at Sports Honda of Silver Spring. I will recommend anyone looking a Honda to go there, the sales person Mark was so friendly and patient with me and work with me to put at ease. They answered all the questions and doubts that I had before purchasing this car. Test drive was great, he allowed me to check different options and allowed me to take my time before making such a big decision, at no point did I feel pressured which assured me this was the right place. Beside Mark being patient, their price was also very competitive.I had a wonderful car buying experience.

Maria MD

Aug 9, 2016

A long time ago we had a bad experience with other Honda dealer, that's why we decided to buy our cars with Toyota. Last week, we wanted to change my car, and I really like the new Honda HRV. We went to Honda Sport waiting the worse, but instead, we found a dealer that treat with respect their clients, giving them a fair trade price, and overall a fair deal. I highly recommend Honda Sport .

Paka shyam

Aug 8, 2016

We are a return customers for sales agent Luis. He is professional and knowledgeable and does not push customers. These are the reasons we went back and got a second Honda. The finance also was extremely fast and painfree.

minivanman

Aug 3, 2016

Best experience ever at a dealer. I've never written a review until now. The sales guy TJ was great and the price was A LOT better than what was offered by the dealer we bought our first minivan from.

YoungDave

Jul 30, 2016

Sport Honda actually had the vehicle I wanted in stock. Other local Honda dealers either had no stock or claimed to have ample stock on their Websites but turned out to have no stock. So Sport Honda gets top marks, first, for investing in sales stock and, second, for business probity in not making false claims.I arrived (an hour drive) to find the salesman waiting for me. Mike Canter turned out to be a car guy, which is what you want when buying a car. We chatted briefly about my collector car at home before turning to the purchase. Mike knew a lot about the Ridgeline and did not have to refer to the manual to answer my questions or to demonstrate features. He has done his homework!The price was fair. This is not a cheap vehicle and it cannot be sold cheaply. Too bad... The trade-in allowance was fair - less than I wanted but my old truck was about used up, so I really mustn't grumble.All the personnel at the dealership worked simultaneously to prepare the truck whilst I completed the various documentary requirements, and this resulted in a completed purchase with me on my way in my new truck in just less than 2 hours. I think that was a good performance all around.

Hunter Clemens

Jun 23, 2016

T. J. Troutman is an excellent sales associate for Sport Honda. He focused on honesty and integrity throughout the buying process. Sport Honda offered the best price in the DC Metro area and the buying process was painless. We will be back for our next car!

Terri Robinson

Jun 23, 2016

Initially when I realized that I was going to have to purchase a new car, I became worried, concerned and anxiety started to build up just thinking about the entire process. However, working with Boyd Witlock, Andrew Cort, and Bill Drish made the experience extremely pleasant by demonstrating patience, compassion and being courteous. They were professional and knowledgeable regarding the content and expertise in their specific area. I felt at ease the entire time. Not only do I highly recommend Sport Honda but I vastly recommend Boyd Witlock, Andrew Cort, and Bill Drish They truly went above and beyond!!

Kim & Nick

May 5, 2016

This is my 4th car buying experience with Sport Honda and long and behold they've managed to outdo themselves each and every time. I know I'm not the easiest of customers to get approved, especially this time I was in a bind and Mark Malen managed to get me into the car I fell in love with and on the road with a HUGE smile on my face. These guys are TRULY remarkable and I will continue to be a Sports Fan and buyer until the day I stop driving!!

Don

Apr 22, 2016

Buying my Civic LX Sedan TJ Troutman was easy and quick. I got me what at wanted and a good price. He answered all of my questions with expertise and went further in explaining all of the features on the new redesigned Civic. Even after I had the car for a few days and called with some additional questions he was able to answer the quickly and expertly. I would recommend any one looking for a new car to contact TJ at Sport Honda.

msgreene

Mar 28, 2016

Nicholas Strapon helped me find the Honda Pilot of my dreams. He was knowledgeable and made me a great deal!

Kmaier21

Mar 28, 2016

I had a great experience buying my new CRV from TJ. He was easy to talk to, friendly, and very helpful. He easily answered my questions and showed me everything I needed to know. I would recommend others to see TJ for a new Honda!

riddick

Mar 9, 2016

Omar is a professional Honda salesman. He provided us with all of the necessary information that made purchase of the honda work well. He was very informative about all of the working parts of the car and made us knowledgeable about the car before we left the lot. We appreciate his help.

C. Sarver

Feb 16, 2016

TJ Troutman was very professional and kept me up to date on my purchase. He was very efficient and did not hide anything. I was pleased with my experience and would recommend him and Sport Honda to anyone. I would have rated as a 5 star if it wasn't for the area of accessory purchase. I felt like Sport Honda had no interest in selling accessories or working with me to get what I wanted at a reasonable price.

G. White

Feb 7, 2016

TJ Troutman was very helpful, polite, professional and knowledgeable. He was able to obtain and show me the car I was interested in. He cared about my interests and needs. I enjoyed listening to everything he had to say and found the info to be very helpful. This is the second car I have purchased from Sport and the dealership as a whole is outstanding. I have recommended Sport for its service and will highly recommend TJ for his salesmanship. Thank you TJ and Sport.

smart enough to know the difrence

Jan 30, 2016

I found the team at Honda Sport to be highly professional. They took the time to understand my needs and I found just the car I was looking for. Andrew and Luis from the sales team and Brian in financing walked me thru the process and gave me time to review options before I made my final decision. I found them pleasant to work with and they seamed genuinely interested in working with me to make sure that I got just what I wanted. I feel secure knowing that I got a great car at a fair price from Honda Sport Silver Spring. I will tell family, friends and Co workers to contact them when in need of a new car.

Sports Honda

Jan 23, 2016

I had a wonderful car buying experience with TJ Troutman at Sports Honda I purchased my Honda - CRV EX AWD with full running board. No fuss, no haggling back and forth. Straight forward and honest. I plan to purchase another Honda for my dad here soon.

Faith

Jan 20, 2016

I just purchased my 2016 Honda Odyssey EX-L on 1/16/2016 and had an amazing experience at Sport Honda. I have worked with Mike Canter, Chris Lee and Hafeez Omar, they are all very friendly, helpful and honest to me. It was a pleasant experience and very straight forward process. T I drove away with a great car at an unbeatable price. I was very pleased and highly recommend this dealership to everyone. Thanks Sport Honda!

Sport Fan - Wayne

Dec 27, 2015

I bought a 2012 Honda Pilot exactly what I was looking for with options and price. Jackie was patient and supportive despite my changing appointments frequently because of my job. Eventually we agreed on a final price and signed the deal. It was a great buying experience and I didn't feel pressured. I love the car. Thanks.

HondaVol

Dec 25, 2015

I would highly recommend Sport Honda to anyone looking to purchase a vehicle. The dealership has a family atmosphere that is unique, but authentic. Negotiations are made fairly and in a transparent way. In particular, I would highly recommend working with TJ Troutman, a sales consultant, for your next purchase. In short, TJ went above and beyond expectations and helped me locate the exact car and model that worked best for my family. He was very knowledgeable about the car I wanted and was very honest and authentic. Overall, the experience at Sport Honda was easily the best experience I had out of all the dealerships I visited in Maryland and Virginia.

Charlie C.

Dec 9, 2015

We were in a bad car accident and had to buy a replacement car. I put out some requests on the internet for some prices and I had the best and most friendly responses from Will at Sport Honda. He made it so easy to find the out the door price for our Honda Accord. There was none of the run around so many dealers are famous for in the difficult decisions involved with purchasing a car. AAAA+++++ to Sport Honda.

Huge Sport Fan

Dec 5, 2015

I applied for financing online prior to going in. Upon arrival I was taken out to the lot to look at the vehicles that were available. I was given a thorough explanation of what each car had to offer and upon test drive every feature of the accord was explained from a-z! Once a car was picked the financing process was very fast and painless. In no time the paperwork was complete and I was on my way to enjoy my new vehicle but not before my final vehicle walk through. I really enjoy the friendliness and professionalism but beyond that the way you are treated like family. Julius Crane, Bill in finance, and Ernest in the service department are all very excellent. This is the only dealer I trust with my vehicle and that is why I have been a customer for about 10 years or so now!

Honda Family

Dec 1, 2015

When we recently decided to buy another Honda vehicle, we knew Jackie would be the best person to contact at Sport Honda. My encounter with her this time was just as great as before that I bought our 5th Honda, and the third one from her, on Black Friday.

Maran Gluckstein

Nov 24, 2015

All our dealings with Sport Honda have reflected their care and concern for their customers. We just took delivery last Friday and on Saturday night, somebody keyed a long scratch into the passenger side of the car. Our sales consultant, Julius Crane, went out of his way to help deal with the problem. First he took me to someone we hoped would be able to buff the scratch out. When that proved unworkable, he drove with me to the body shop Sport works with and facilitated the process of getting an estimate on the repair. Over the years, I have found that rather than push a more expensive car, Sport's sales staff really try to get you into the vehicle that's right for you. I recommend them and Julius Crane very highly.

Strongheart

Nov 9, 2015

Recently, I was hit by a Semi on 95/495 and, happily, I was not injured, but my car was badly damaged. I have felt for some time that I would feel more secure and safe in an SUV and, after an internet search, I decided to go to Sport Honda where several cars that seemed to fit my needs were advertised. Ken Eggleston met me and his considerate and professional approach helped to calm some of my anxiety from the accident. He showed me the cars I was interested in and others as well and I ended up buying a "previously owned" beautiful blue Honda CR-V which perfectly fills my requirements. I have not owned a Honda before, but I am already certain that this is the car home for me. The Sport Honda facility is attractive and inviting and completing the financial portion with Ted Baker was also easily accomplished. I never felt pressure and the whole process was highly professional. Ken put the icing on the cake by taking our rental car to Enterprise and turning in for me. Thanks Sport Honda; you're the best!

Happy repeat CR-V owner

Oct 25, 2015

Had looked at the new Honda CR-V on-line and knew what I wanted. Sport was able to match the best price I found and made the purchase process easy. Everyone was helpful and very nice. Best new car purchase ever!

Karen

Oct 18, 2015

Having decided what car and trim package we wanted to buy, the shopping process was spent on line comparing offers from different dealerships. Sport, in the person of Louis Ohaka, was flexible and beat the best offer we had from another dealer. Louis then made the purchasing process friendly, easy and quick.

Rednalyr

Oct 8, 2015

I was having a pretty rough week with multiple unfortunate mishaps that culminated with my car of 12 years coming to its unfortunate end. I took a chance of coming into Sports Honda after my first experience with another dealer ended on a pretty sour note. But from the moment I stepped inside, I was greeted with great customer service and ultimately ended up working with Brandon as the salesman who provided great help, assurance, and made the whole process (from test driving the car to explaining the many excellent features of the Honda Accord) seamless and straightforward. Even the final process of securing the car was straightforward, honest, and open. I recommend this dealership to anyone.

Thomasena M

Oct 8, 2015

I been saving up for the Honda civic LX for some time now, and yes I'm young but when I want something I do any and everything to get it.. Finally I reach my goal, so first thing I do is call the sales man name Jim., he let me test drive the car any I enjoy it but when it comes down to paper work Jim lied he told me he will do anything in his power to help me get a car but didn't soon as they said I was deind he told me I should get a use car and I refuse a use car because they said I should put 8000' down . Jim is all about himself I feel like he could've tried harder. All in all I don't recommend no one to buy a car from Jim he is all out for self...

Gregorio Encarnacion

Sep 28, 2015

Awesome, I w'll recommend this dealer "Sport Honda" to family members and friends. I'm very happy with my experience at sport Honda :-)

ARK Prasad

Sep 23, 2015

I was in the market for a new Honda HRV (2016) and visited several dealer shops. This auto dealer ship turned out to be much better than some of the big Honda dealers in the area (21045-MD). They were very friendly and courteous and prompt on the delivery.

Richard

Aug 18, 2015

Just purchased a 2015 Honda Accord from Mike Martinez at Sport Honda. I have purchased many cars and this was my best experience. Mike quoted me a price for the car by e-mail and that was the exact price I paid when I went to buy the car. Unlike quotes from other dealers, there were no hidden fees. Mike even picked me up at my house and drove me to the dealership.

Heather

Aug 10, 2015

They were able to work with us to get the price and financing that we wanted! Very pleased with the outcome and loving our new CRV.

Kristina

Aug 4, 2015

I had been shopping around for a new car for quite some time and I had been drawn to the Honda Civic. I went to the dealership late one evening, and within 15 minutes of talking numbers, I was signing the papers for my new car. I got the best deal around and the service was absolutely excellent! I worked with Louis and he was so professional and a joy to work with. The process was very easy and I am 100% satisfied with my Civic. I would recommend this dealership to anyone who wants a painless and fun car-buying experience!

R & J

Aug 1, 2015

We have bought three Hondas at Sport for a reason. They have the stock, good salespeople and a terrific service department. We just bought a 2015 CR-V from Sport and worked with Louis Ohaka. Good experience from beginning to end. We were torn between purchasing a Mazda CX-5 and the CR-V. Louis and previous experience with the service department were important factors in the decision.

Larry and Carolyn

Jul 24, 2015

Called and talked to Robert on Friday about a new CRV....didn't realize he was the owner :-). Agreed on a price. Stopped by Monday on our way from WV to NY. Robert met us and had us work with Louis Ohaka. They evaluated our vehicle and gave us exactly what we were wanting as a trade-in. Very smooth process. Extremely friendly staff. Never felt like I was dealing with a "car salesman". I would definitely go back there.

Happy

Jul 15, 2015

Sport Honda was one of the dealers referred by USAA car buying services. I was contacted by phone within 15 minutes of my request at USAA. We discussed the car I wanted and they found one within an hour and provided pricing over the phone. The next day I visited the showroom and we were able to complete the purchase that day. They honored all of their commitments on price and options and made the process very easy. All the folks I worked with were helpful and knowledgeable. And I got a great deal!

John

Jun 29, 2015

We just bought our new Honda Pilot with Boyd Whitlock, and we loved the experience! Mike Friedman helped me out a lot on the phone, so we only had to visit the dealership once to drive away with our new SUV. And we got a price that was better than 3 other Honda dealers in the Montgomery County area - for the exact same car! So no doubt, we recommend everyone to Sport for their next car. Thanks, Mike and Boyd!

NewCar2015

Jun 16, 2015

Excellent service and buying experience. Used a buying service, and Sport was the only responding dealer that provided a final, true price. Will use them again.

JuanMD

Jun 12, 2015

Buying my new Civic SI was a wonderful experience at Sport Honda. Everyone was helpful and made the car buying process run smoothly. I highly recommend Sport Honda to all friends and family. When the time comes to purchase a new vehicle I will definitely return to this dealership. Thank you Neil and Sport Honda.

ME

Jun 10, 2015

I cannot speak any higher of Jackie Barkley and our experience. We were in a difficult situation and Jackie treated us like humans and not buyers. She reached out and made the best offer for the car and was able to work with us for the best price. She was professional, prompt, and very much wonderful about the whole thing. We are so happy with our new car. She never tried to push anything on us and we are so happy.

Janag

Jun 4, 2015

I've always had great experiences buying all four of my previous Hondas. The cars have always been great and the Honda salesman whom I worked with for many years was fabulous. I didn't think it could get any better, until my husband and I recently purchased our 2015 CRV from Jackie Barkley at Sport Honda. Jackie was referred to us by a very good friend and as usual, she was spot on. From the minute we said "Hi" to the moment we drove off in our new Honda, Jackie made us feel like we were the only two people who mattered. We not only got a great car at a great price, but got a surprising satisfying amount for our trade-in (a 2006 Civic). Even when Jackie turned us over to Brian in the Business Office, again, it was like talking to friends. No hard sell, no trying to get us to buy "the undercoating." The entire transaction (including both of us test driving the car) took about two hours and we were done by lunchtime. This is a dealership that understands what "customer service" is -- and it just isn't at the main dealership -- I use the Silver Spring facility for service and am always treated by professional, courteous, and helpful people. We will recommend Sport Honda and Jackie to any of our friends (or anyone else) who wants a great experience buying a great vehicle. Thanks again!!!

jon

Jun 4, 2015

Excellent experience. Elliot was great to work with. Love my new car.

Pam W.

Jun 2, 2015

I came into the dealership knowing exactly what I wanted. Salesman Brandon Goldmon helped to make my purchase a reality. His professionalism and willingness to make sure I got the exact color I wanted was the icing on the cake. Brandon treated me with respect and helped me enjoy the task of purchasing a new car. I am very very happy with my new Honda Accord and the experience I had at Sport Honda. Thank you Brandon!! I will be sure to direct all my friends and family who are in the market for a new car to Sport Honda and specifically Brandon Goldmon.

EvaC

May 27, 2015

It is only Day 5 but, I am delighted with the customer service, particularly the follow-up process. Communications have remained intact and Mr. Hill has extended every courtesy. I feel I was treated fairly and honestly. I have had provided two recommendations for purchase thus far.

Nilva

May 15, 2015

Last weekend I purchased a 2015 Honda CRV at Sport Honda and could not be happier with the total quality of service I received from the receptionist, salesperson and the paper person!! Everyone I interacted with at Honda Sport was very helpful, not once they tried to push a new/different/more expensive version of car or product into my direction. The sales person, Neil Dudley, was extremely helpful, informative and wonderful to work with; in fact, he was so informative and helpful at answering questions during my first phone call to Sport Honda that I decided to go there the following morning to test drive and maybe buy a car. If you have decided to buy a used or new Honda I highly recommend you pay them a visit. I was also impressed with the ample availability of new CRVs in a variety of colors and models, making your buying decision an easier one to make!!

Sport fan

May 4, 2015

My experience buying my Accord Coupe was amazing. The employees made my car buying experience enjoyable. It was a pleasure working with my sales associate and finance rep. I will definitely recommend Sport Honda to my friends and family!

Princess Forrester

Apr 16, 2015

I did not know buying a car would go so smooth, I came in with my pre-approved loan from Navy Federal Credit Union, I met with the manage, I told him what I am looking for, the car colors, inside and outside, the features I would like in the car and he did what he needed to do and I have the car I wanted. Mostly importantly, the customer service was exceptional, Sport Honda make sure that I got the best deal. I love my car, I am happen with my choice. Sport Honda even added additional features to the car that I was not expected as part of their exceptional customer service. I would recommend Sport Honda to anyone who are looking to purchase a HONDA vehicle.

Kelly H

Mar 5, 2015

I had such a wonderful car buying experience at Sport Honda! Julius was so helpful and seemed to really care about making sure I got a good deal and got the car I wanted. I never once felt like I was being talked down to like I did at other dealerships, we actually had a conversation where we talked about what I wanted and he listened. I'd highly recommend Sport Honda and Julius as a car salesman. He made me feel comfortable when buying my first ever new car.

Jallah Rouse

Feb 28, 2015

I'm so happy I chose to buy my car from this location. I was in a time crunch because my car had been totaled, and these guys helped calm my nerves and get me a good car. James Wong was a great salesperson and helped me find the car that suited my needs. Rob Bowers was extremely helpful during the financing process. I definitely recommend this dealership.

Stephanie Jandres

Feb 25, 2015

My name is Stephanie Jandres and this is my first time buying a car from this dealership.I drove from my house to the dealership which, took me about 40 minutes to get there, but there are no regrets because I, am, so pleased with the customer service and the wonderful staff members who took their time to help me; this includes Mauricio Galvez, Chantell Rodriguez, Macy, and Clint.They have helped me to get the best deal possible here at Sports Honda used cars. I recommend anyone wanting to buy a new or used car to go to Sports Honda to buy their cars that's the place to go. Everyone is very friendly and take their time to get you the car you want and a budget price. Thanks again to all the staff who have helped me, keep it up.

Michael

Feb 11, 2015

I just purchased a 2015 Honda CRV and couldn't be happier with Sport Honda. They are great people to work with when buying a car, Julius Crane & Jackie Barkley were very helpful salespeople, but even more important the service department is 2nd to none. Jack Francis in particular has provided me with superior service since 2003. I trust him and feel he's always looking out for my best interest. If you've never been to Sport Honda you've got to check them out, if you have you know what I'm talking about. Best, Michael

Evelyn N.

Feb 10, 2015

My distrust for car sales and car service personnel disappeared when I worked with Chantell Rodriguez at Sport Honda, Briggs Chaney. My knowledgeable and pleasant Service Advisor Jack Francis told me that I can afford a new car at Sports Honda noticing I have poured thousands of dollars into my ten(10) year old Honda which continue to give me problems. He introduced me to Chantell who worked with me via e-mails and phone calls on February 4 and 5, 2015. I was at Sport Honda February 6, 2015 where I worked with Chantell to acquire a new Honda. I spent less than three hours at Sport Honda due to Chantell's efficiency. Chantell's warmth, efficiency and professionalism is hard to find in sales personnel these days. Her pressure-free, stress-free, hassle-free, approach was very impressive. She called me yesterday, February 9, 2015 to see if I have any problems, questions or concerns about my purchase. Now, that is Good customer service!

Gail Chasen

Jan 26, 2015

Just bought "another" car from Steve Kaplan. Loved the relaxed comfortable style of negotiating and such a nice guy too!!! In addition, Rob Barrow in the business office was such a pleasure to work with during the financing process. It's obvious he loves people, his job, and the company!! Thanks Rob. Kinda wish we needed another Honda soon, but as they are "bionic" cars and last forever, I'll bet Steve could be retired before we get a chance to return.

Niel

Jan 20, 2015

They have a good customer service really helpful guys & understand the customers what they want to give the right information & give a chance to a decision.

cars.com fan

Jan 5, 2015

Sport Honda is a great dealership and helped me so much during my buying process! Rogerio Palma is amazing and very knowledgeable about all the makes/models we discussed. He is also helped me after my purchase with my bluetooth and other set up options for the vehicle. I purchased a 2013 Honda CR-V that was certified Pre Owned from Rogerio and I love it! The General Manager -Robert Fogarty was a huge help working with me on the financial side and helping me choose the right option for my budget. Sport is a wonderful organization and I happy that I bought my car from their used car team.

kh22203

Jan 5, 2015

Last week, I bought my first vehicle from Sport Honda. I worked with Julius Crane who was great and very accommodating. What I love most about sport Honda is that they do not install extra features/packages. I was able to get the baseline vehicle (2015 Honda Accord EX-L) without having to pay for additional features that I did not want. Julius was able to negotiate the price that couldn't be beat by any other dealership in the area. I will definitely look to sport Honda when purchasing my next vehicle.

rhliberman

Dec 15, 2014

I bought a 2015 Honda Accord EX-L hybrid. The short story is that we got the best deal, and great service, at Sport Honda. Although they did beat everyone's price, it was a lot more than that. Brandon Goldmon was an awesome salesman - responsive, yet never pushy. We were also impressed with everyone there, including Steve Kaplan. We were impressed to learn that several people there have worked there for over 20 years! That speaks volumes. If you want to do business with a great dealership, check out Sport Honda!

"ZDin"

Dec 5, 2014

The salesman, James Wong was very helpful in getting me the competitive deal and also the Finance Manager, Max Cho was very helpful in getting me a very good deal. I would recommend my friends and family to this dealer at any time.

CDL87VA

Nov 25, 2014

I've come here twice now, even though I live in Virginia, because the prices and service are that good. My personal rep was Chantell McFarland-Rodriguez and her service was so over the top that I asked her if I could write a review. They answer questions promptly and professionally, they're good about communication and follow-up, and you can tell there's a lot of actual care for the customer. Thanks Sport for another great buying experience, you've more than earned these 5 stars.

NewCRVOwners

Nov 5, 2014

My husband and I just bought a new CRV at Sport Honda. We contacted several local dealers by email in order to avoid being inundated by high pressure sales calls. Mark from Sport Honda contacted us and was very polite. We received none of the typical sales tactics from Mark. While other dealers were rude and seemed willing to tell us anything to get us in the door, Mark took the time to speak with his manager before giving us an offer. It's hard to explain exactly why but with the other dealers we felt they were not being honest with us but Mark came across as very honest. He treated us with respect and so we chose to work with him. The sale experience was excellent. Mark had the car ready to go when we arrived and the price was just as we had discussed, with no attempts to change or add on to what was agreed upon. Mark was friendly but efficient, taking time to answer any questions. We enjoyed working with him. Max from finance was also great, and made us feel very comfortable. The whole experience went much better than we expected and we could not be more pleased with our new CRV and the excellent deal we got. We recommend Sport Honda and Mark to everyone for a great price and a low stress car buying experience.

lkrylov

Nov 4, 2014

I started by requesting a quote through Edmunds price promise knowing the exact model I was looking for. Got a call from Julius who told me that they have a car on their lot exactly matching my request except for the color. I asked for the price and was given a very competitive quote. Arrived to the dealership with my wife and a 3 yo daughter at 7:30 pm left at 9:30 in the new vehicle. The two hour visit included - A test drive (Julius insisted that we test drove it although we said we were ready to buy without the test drive)- Loan application- Complete paperwork with new MD tags installed- Entertainment and hot chocolate for our daughterWhile the loan application was processed Julius did offer extended warranty and other services available, but in a gentle way.I will definitely check with Sport Honda before buying any vehicle in the future.

sue

Nov 2, 2014

5 stars all around. Great deal and easy purchase. Steve Kaplan and back office guy were great!

Victor_H

Nov 2, 2014

Sales agent Mr. Elliot Robinson provided excellent service during my purchase of a 2015 CR-V. He was very professional, competent and a nice person. Auto loan manager Max Cho was also very good.

Recommend

Sep 11, 2014

Buying a new car is always a confusing experience, that's why I really appreciate Sport Honda as they are always here to help. They contacted me in time, tried their best to answer my question and gave me a reasonable price.

Jean-

Sep 10, 2014

Just bought my first Honda. I made a four hour trip from NYC because of their great prices and large selection of FWD CR-V's which were very difficult to find in NYC. My salesman Mike M. made it a hassle free process from initial internet communication to actual purchase at dealership. I was very satisfied and would definitely recommend this dealership.

Chuck Stow

Sep 1, 2014

I recently purchased a 2014 Honda Accord from Sport Honda. Over my lifetime this was my 5th new car purchase and easily the least stressful and most satisfying. The experience was smooth and relatively quick (90 minutes including the loan documents). The price was very reasonable. Julius Crane assisted me with the process. He had a relaxed but professional manner and was very knowledgeable. Not only did he know the new Honda inside and out but he was also so informed about my previous 2001 Honda that he could highlight the differences and how those differences would apply to my driving experience going forward. I recommend him without reservation.

Honda Lover

Sep 1, 2014

First of all let me say that I just hate the process of buying a new car. All the haggling back and forth, pressure sales for things I don't want. Ugh! But that was not the case at Sports Honda. I had done my homework and found the car I wanted to buy. I had gone to other dealers for prices but didn't really get the feeling they wanted my business. When I went to Sports Honda I felt very comfortable. They had the car I wanted and gave me a much better deal than the other dealerships. Phew! I was so happy to find a place that respected my wishes by creating a no hassle process. They took the time to explain everything to my satisfaction. I drove off the lot very excited and in love with my new Honda instead of drained. I highly recommend going to Sports Honda if you are in the market for a new Honda. They treat you right!

Bill060649

Aug 28, 2014

We had a wonderful experience purchasing from Sport. We'd read the good reviews but are always cautious about on-line reviews. We're also very easily turned off if we sense we're being pressured. We felt no pressure and the good reviews were validated. Our sales rep, Elliot Robinson, is absolutely first-rate. He walked us through the process and it was painless. He gave us a price we were very happy with. We were in the midst of activity for our daughter's wedding and he offered to deliver the car to us which helped us greatly. I'd definitely buy from then again.

GenaR

Aug 24, 2014

I bought locally, the sales person at Sport Honda contacted me in a timely manner and stayed in contact throughout.

Robin

Aug 1, 2014

Rogerio made the buying process very pleasant. No high pressure, was a good listener and patiently worked with me to find a car that met my needs. He was also very knowledgeable about the different make and models that he showed me. Would definitely recommend him to future customers.

RD

Jul 28, 2014

My husband and I purchased HONDA ACCORD in SPORT HONDA. We were completely satisfied and I will definitely recommend this dealer. Alliot Robinson was a good salesman to deal with. He is very polite and his service was excellent.

Fan of Sport

Jul 22, 2014

I dread buying a new car, but it was time for a CRV. My husband bought from Sport, and I check with USAA buying prior. I was inundated with emails and calls from dealerships. Mark called and I quickly told him I was just looking but to send me an email with his name--we had bought a care from Sport previously and were happy. I went for a test drive and asked for a couple quotes from him for different cars. He was prompt and professional. I did check a couple other dealerships and got the patronizing/high pressure "car sales person heeby-jeebys:)" We bought from Mark at Sport because he was polite, professional and efficient. Thanks for a great experience!

Taurean

Jul 15, 2014

This was a much better experiences I have had in getting a car compared to the past where I had dealers looking out for their self and not the customer. Chantell was very helpful, friendly and showed great knowledge in assisting me in getting a car that fit my EXACT needs. I was given complete and well informed information regarding the features and functions of the cars that I was looking at which helped me to narrow my choice down to the best fit. She made the experience in finding the right car comfortable and fun, as well as actually showing that she cares and is looking out for the customer. She has also done a follow up call to see how I was doing with my new car which is something I've never had done before. As well as informed me on when I need to make maintenance checks. I plan to continue to work with Chantell in the future, and highly recommend doing business with her.

BillSS

Jul 11, 2014

Bought a 2014 Insight after searching Sport's inventory on their website and calling Julius Crane to get an offer. Went and looked at the car (which he had parked and waiting for us near the door), did a test drive, confirmed the price, and purchased the vehicle. This is the third Honda we have purchased from Julius since 2005 and he has been an excellent low-key person to deal with every time. Have used Sport's service center in downtown Silver Spring for all work on the vehicle's and they have done a good job too.

Antonio

Jul 10, 2014

This is our first to buy a new Honda although we have been getting pre-owned ones. If this is also your first time, I suggest you go to Sport Honda. The Salesperson Mr. Elliot Robinson made it easy for us to make a choice

Greg

Jul 9, 2014

I purchased my 2nd car from Sport Honda a day or so ago from Chantell. (My first from her was 2 yrs ago). My experiences with her have always been great! She is very friendly and helpful. Throughout the purchase and afterwards she is always responsive. I never felt pushed one way or the other. I have purchased and traded with Sport before and I will continue to work with Chantell. She even helps schedule my service and actually calls me to remind me that it may be time for maintenance and send coupons!!! If you are looking for a great car buying experience with a helpful and friendly sales person, I highly recommend working with Chantell. I no longer have the dread of going to the dealership since she made it so much easier and actually fun.

nanaof3

Jul 7, 2014

I have been searching for a car for a few weeks and was starting to get a bit frustrated with all of the runaround. I was told a price at another dealership, went there and was about to sign the papers only to find out there were about $2000 additional fees that would be added to my "out the door price" I was given two days earlier. When I contacted Mark, he provided me with what I needed to know (no beating around the bush - just a straight on the mark offer). Out the door, nothing added that I did not choose and it was about $2000 less than other vehicles I was looking at. He was very helpful and knowledgeable. Great customer service - , he even contacted me on his day off (dealership was closed) to let me know if I wanted a "door buster" I should arrive early. He even followed it up, to make sure I was still coming and had everything there ready when we arrived. We were in and out within a couple of hours (included test driving the car) and were not pressured to add "unwanted or unnecessary items" to the cost. We have bought many vehicles in the past and this was the BEST experience we have had. After we purchased the car we were introduced to the service staff and the manager - Super Service all around. My husband already has a Honda, now one for my grandson, and I am thinking my next purchase will be another Honda from Mark. If you are looking to buy a Honda and are skeptical of sales people don't be - Mark with treat you with the dignity and respect you deserve.

Jim

Jul 1, 2014

I've never had a better experience buying a car. The agents were completely professional, the buying process was quick and easy, and I got exactly the car I was looking for (a Honda Fit) at a great price.

Randy

Jun 9, 2014

Overall it was ok during the buying process. Sale rep would try everything to please customer, which is a good thing in customer's favor. We ended up having a very good deal with a 2014 Odyssey. Then we noticed the front passenger door was not aligned with the fender, so when opened or closed the door, it would get in contact with the fender. Even though it was a very slight contact, but it was still very annoying knowing the van was brand new. The paint on both the door and fender got scratched off a bit. We had to bring it back for a fix. A couple weeks later we then found out this was totally the dealer's fault as they were repairing another recall issue (side curtain airbag electrical component) on the same door. So they properly messed up the alignment when they put the door back on after repair. Final issue with the dealer would be the lengthy process of refund. We bought an extended warranty from a third party through this dealer. We cancelled it after 3 weeks (within allowable 60 days for full refund). The cancellation was already a hassle (called at least 9 times, voice messages and no call back). Until we were able to talk to the right person, after which it was quite simple. Not sure how the process works, but we still haven't seen the amount credited back to the loan yet after over a month.

RochelleP

Jun 2, 2014

The SPORT Honda team in Silver Spring, MD delivers in every way. Once again they have demonstrated how honest and fair they are in both their service and sales. I recently decided to purchase a new Honda CRV. Since we have taken our Hondas to them for service for nearly 20 years, I went to them first when I wanted to test drive the 2014 CRV EX-L. Randy Anastasi and Clint Rose were a great sales team and answered all my questions. There was no pressure and they made a genuine effort to understand what I wanted. When it came to making the buying decision, we are loyal customers, but I still did due diligence and shopped around for a best price. I came back to them with a more competitive price from another local dealer and SPORT Honda agreed to match it, which pleased me twice over. Once, because it meant I could afford to buy my CRV from the dealership I preferred, and twice because in matching the price they proved to me my customer loyalty really was worth something to them. Because of their honest and professional sales staff, and their willingness to demonstrate how much they value their customers, they have once again proven they are deserving of our long-term loyalty!

carbuyer63

May 30, 2014

I am glad there are telephones, I called Sport Honda to get a price, I was transferred to Mark Kaller(sp?). I wanted a simple price on a vehicle. He wanted all my contact information. He gave me a price and I asked him what was invoice, he said you wont' tell me your info so you can look it up yourself. I told him, you made it easy, I am not buying from you.I didn't realize I need to provide all my info for a simple price quote.

enowmpey

Apr 23, 2014

I honestly believe the Service Representative Raymond was very knowledgeable and presented a clear picture of the service required.He also gave me a brochure that helped me understand why my vehicle needed the maintenance indicated by the minder. His attitude was friendly and professional. My customer service experience was good overall and would certainly recommend this location. Enowmpey

Pauldivver1

Apr 14, 2014

I went in to get my tire fixed and jack had me bring my car right in and even gave me a really good deal on my tire, so if you go to sport honda in silver spring ask for Jack Francis

Bette13705

Jan 29, 2014

I have a 2009 Honda Civic. I have always got it serviced at Sport Honda. All the service technicians are kind and accommodating and the mechanics are top notch. Good experience!!

amussie

Jan 15, 2014

I brought my CRV for scheduled service and I had a wonderful experience. My serviceman was very professional my car was serviced in a timely manner. Mr. Collins was very accommodating and answered all my questions. I would recommend the service center to anyone with full confidence.

jack

Jan 14, 2014

I found the car I wanted online. It had low miles and a good price. Management followed up to make sure that I was satisfied with my purchase. I will eagerly recommend this dealership to our real estate clients.Sincerely,Carolyn Thompson, BrokerReal Estate Search and Sale, LLChttp://realestatesearchandsale.com

Mohamed Noman

Dec 17, 2013

Over the years, I have always had very good experience and very friendly environment at Sports Honda with every one there! I can't remember all if their names, but all are welcoming and facilitating your needs, even if you call them for something needs to be done right away, someone would take care of your needs!I've used many if their services, including shuttling that will make life easier. Thanks to all, and wish you all a happy holidays and a prosporious new year!!

V_E

Dec 10, 2013

I took my car in because after installing a new battery on my own the car would not start. Danny was my Advisor. The keys needed to be reprogrammed. I was in at 10am and the car was ready by 3pm. Overall, I was satisfied with the service.

uyhfredg

Sep 21, 2013

This place has the heaviest-handed sales tactics - they do NOT have the customer's interests at all in mind. At the service department, they pad every inspection with unnecessary repairs, then CALL you at home to remind you of them, even though you told them you don't want them. But the worst was when they called me to offer to 'buy my car back' (we bought new there in 2009), and when we got there they LOW balled us and tried to sell us a new car. Just a cheap tactic to get you in the door. Go somewhere else.

studiodc1

Aug 20, 2013

We recently purchased two Honda vehicles for our business (An Odyssey and a Pilot - both 2013). Mark Kahler was our sales person, and he was really great to work with. Letting us take a vehicle overnight to test out, pricing up different options within budget, and offering recommendations on options - he really gave us great service. He took the time to show us all of the options, had no issues with us wanting to see a number of different vehicles, and even measured the interiors for us to check for cargo space with various seats removed. (Very helpful for us). Not much to say about the vehicles other than the fact they are Honda's - which makes them great. Smooth rides, great features, and a great deal. They will serve us well! Thanks again!

Stephanie

Aug 19, 2013

I couldn't believe i had similar experience with Carpac who wrote the review a year ago!I also asked for the second set of keys on the day i bought the car (August 10th, 2013), the salesman promised me to find it and give me a call the following Monday. He never called.I called back the following Wednesday, nobody answered, i left two messages, still, no one responded. I called him today and he answered, he asked me to hold on for a second and then, he said nothing but to call me back later. Again, two hour has passed, and my phone never rings. Not answering my phone is never a way to solve the problem! The buying process went well, I did not expect him to be so irresponsible after i paid for the car. I hope this problem could be solved as soon as possible!

jbtarter86

Jul 16, 2013

This was the first new car I had purchased in 15 years. I did my research and spoke and e-mailed with Mark Kahler several times. He was very informative and helpful. He answered all of my many questions with patience and returned calls and e-mails very quickly. I am thrilled with my new Honda Fit Sport and the experience at the dealership was super. Mark and was very knowledgeable and the transaction could not have gone smoother. I have already told friends and co-workers to contact Mark and Sport Honda when they are looking for a car in the future!

groundpoint

Jun 22, 2013

After receiving over nine internet quotes on a new 2013 CRV, I chose to work with Mark Kahler from Sport Honda. He offered a competitive price, with excellent concise communication with clearly and completely itemized pricing and fees. When I visited the dealership to purchase the vehicle, the experience was straightforward without surprises. Mark Kahler is experienced, thorough, knowledgable, friendly, and professional. The finance department was also easy to work with, organized and patient. Because of this experience, we decided to rethink our plan to buy a second luxury-brand vehicle, and bought a new 2013 Accord from Mark one week later. We had to bring our toddler, and we were in and out in under an hour, we were so pleased. Simple, complete, and direct dealings and communication are valuable to me, and Mark Kahler at Sport Honda recognized this and gave top notch customer service. Thanks!

Yqi7

Jun 21, 2013

Called them the day earlier, for a flat tire, got in the second morning, serviced in a timely manner, free shuttle to work back and forth. Took less than two hours to take two nails out of the tire. The service charge is really cheap. I would definitely recommend this dealer for anyone.

Anne A. Edwards

May 16, 2013

I would highly recommend this Honda dealership to my friends. Ernest White always greets you with a smile and is very efficient handling the service of your vehicle.

doghouse

Apr 8, 2013

I have sold cars in the past and found Jackie Barkley on the internet sales at Sport Honda 5 years ago since then I have refered about 15 people to Jackie to buy a new car at Sport all of my referals bought new cars at Sport .I recently took one of my friends over to Jackie and she was able to sell us a used chevy diesel pick up truck at the Sport Chev location across from Sport Honda .Just today I took another friend over to Jackie and bouht a new Honda fit from Jackie .I live in towson Md and have found Jackie is always willing to give a price Quote over the internet or phone which she always honors when arriving at the dealership. I have worked and bought many cars in my lifetime and Sport Honda Chev dealers are the most honest friendly dealer you can deal with .They have the small town dealership attitude in the big city envirment .Jack Francis has about 30 years service with Sport Honda and is a great service advisor I drive 30 miles or more to have my oil changed on my car and also on many of the cars that my friends have bought from Sport Honda I drive over with them just to see the friendly people I have come to know at Sport Honda ,A great dealershop in a meto area to deal with .

shshapero

Apr 6, 2013

Until Sport Honda, I was not one who used to think very highly of dealerships, but every time I go there, I'm treated well and so is my car. They have a great shuttle driver, Scotty, who goes out of his way to take me to work (which is just down the road), and the service consultants (Ernest White and Jack Francis) are terrific. Jack just took me to his computer to find me the best prices on some new tires. I've gotten to know them at the service department and they've gotten to know me. It's kind of like getting that small town service where everyone just treats you right and everyone is friendly. The cashiers are as nice as they can be! Everyone takes pride in their work. I highly recommend this dealership.

dbzimonjic

Mar 3, 2013

A month or so ago I started contemplating a new vehicle because a younger of my two cars entered its eight year. I was not particularly excited about any model in my price range, but casually visited several dealerships in the area and, pretty much everywhere, experienced a known set of marketing maneuvers aimed to quickly coerce me into decision to purchase. Slowly my preferences crystalized down to three models of the two makes, and I decided to devote the last of my visits to the dealership where, some 20 years ago, I purchased my first car in the US - Sport Honda, formerly known as Wilson's Honda. I exchanged a few words with two man at the entrance when somebody tapped me on the shoulder and said "I remember this voice, and this accent, and in minute I will recall the name". And he did! Julius Crane, a soft spoken Australian with demeanor of a college professor, recognized me after 20 years. We spend half-an-hour in a pleasant chat - not once did we mention the price. He passionately introduced me not to eye catching gadgetry, but to conceptual novelties and technical finesses of the 2013 Accord - from direct injection to continuos variable transmission, to economy mode and monitoring software. He helped me define what is that I really needed from a car. When I was about to leave Julius remarked that it is Sport Honda's philosophy to cultivate and nurture its ever-widening "family" of their customers. "When you are ready" he said "give me a call", and Sport Honda "will do its best not only to give you at least one-dollar better price, but also to turn one rather stressful event into a pleasant experience". "We don't want only you back in our family" he said, "but also your kids, and the kids of your kids". A week later, by pure chance, a personal connection of one of my friends produced a highly competitive offer from one of major dealerships in the area. Intrigued by Julius's promise, I decided to test his commitment by sending him an e-mail and asking for a "dollar better deal" from the one I had in hand. Five mails followed. Next morning my wife and I walked into the Sport Honda's showroom. All papers were already prepared, the car was polished and brought in front of the building, Julius Crane's colleague - jovial and irresistibly charming New Yorker, David "Buddy" Gray, went a way above and beyond to provide me with the best possible financing and insurance options, as if we grew together. Julius spend an hour on passenger's seat familiarizing me with advanced features of one truly remarkable vehicle. When we stepped out of the vehicle - my new MD tags were already installed!I've bought quite a few cars in my 63 years of life. Some of those transactions were bearable, some left a bitter taste in my mouth. This last one changed the paradigm - and changed it big time! Yes, people in Sport Honda do sell cars. But more than just that, they proselytize their passion for their brand, and their trust in the product that they hand over to us, mere mortals. And yes, I think that my daughters will visit Sport Honda when the time comes for their new cars. And if I live long enough to have them - my grandkids, too.

Tim L

Feb 3, 2013

Great experience. Neil made our buying process easy and hassle free. We got a great deal on a 2011 Honda Accord EX-L. The bad reviews must have been one-offs, because the entire staff we dealt with were great. Wouldn't hesitate to recommend Sport Honda and will look to them again on our next purchase. Thanks again Neil.

odyssey sally

Jan 6, 2013

My experience at Sport Honda for the last 3 years has been exceptional. They work very hard at what they do and it shows. Everyone is very special.

ramcobra2

Dec 22, 2012

Ginny Marshall was so wonderful in helping me find my car. My husband and I love her friendlyness and great customer service so much that we bought 2 Accords from her. I know for a fact that we will NEVER shop with any other dealership or dealer. She wasn't pushy and really listened to what we were looking for and what we really wanted. She really deserves a promotion. I wish all sales people were like that. It would make buying a car so much easier

amyshannonray

Dec 21, 2012

Ginny is amazing! She truly cares about what her customers want and need. She is open and honest with you and makes the car buying process much less stressful. I would definitely recommend that you go to her for your next Honda!

miyagi54

Dec 20, 2012

Used Car: Honda OdysseyTrade-in: Honda PilotOn: 12/17/2012With new addition to the family, my wife and I were on the market for a new vehicle, had car in mind, had price in mind.. Set up appointment through online chat with Chantel. Went to dealship on Monday. Met up with Danny Randal. He took the keys to the pilot and made a copy of my license, got the pilot appraised, once appraised on the road we went for a test drive.Danny brought us back, we were settled, me and the wife wanted the car so we started talking numbers. With the new addition to the family obviously money is tight, so I had a number in mind. There was back and forth for a little bit about what they would give for the car and negotiating on the price of the car. I'm a terrible negotiator, and maybe the number I had in mind was too aggressive. But I had to go above the number we had in mind, asked if there was any service packages that he could throw in to compensate for the bottom line number, Danny told me he wasn't sure because his used car manger had already left for the night. Said he would check for me tomorrow, so we agreed to a out the door price, taxes and tags, signed on the dotted line.Went over to the used dealer lot to finish up the finance details. They ended up charging an additional $80 because car needed new tags as opposed to transferring tags... wasn't happy about that, agreed price had already been signed for. They had the Odyssey cleaned up and brought over for us. At this point it was late, so I know Danny was tired, but the finance lady seemed really cranky to me. I understand it was a long day for all of us. There were remote key-less entries (key fobs) for the van. It's got auto-locks, and sliding doors and trunk, but no key fobs? The van also were missing the manuals that you would normally get in the glove box.We cleaned out the pilot, threw all the junk into the odyssey, we jumped in the van and home we went. We came there in a pilot and were rolling home in our new Odyssey. We were very excited. We are unhappy about a few things, that we are trying to get resolved at the moment, Danny was in the process of helping us the next day, will update once that gets worked out.ManualsKey-less entry remotesService packageTime-line:Online chat with Chantel, who set up appointment. 5 stars, so convenient to speak online chat like that, and get some initial questions answered and set up appointment. She actually came and greeted us when we arrived.Sales Rep, Danny Randal, he was a very likable guy. Confessed he was not as familiar with the 2010 model which we were looking at as compared to the 2011-2013 that he normally worked with. Didn't quite have the answer regarding key fobs and service package when asked about it but he was very prompt about answering the phone and emailing me the next day to speak with a manger, my wife is stopping by to get the new key fobs reprogrammed so i will update once we have an outcome.Finance, she was nice enough, i think she was just cranky because it was so late. Also wasn't happy that she charged extra $80 for new tags, when we had already signed at a different price.Overall I gave 3 stars for my experience because of a few loose ends that are still up in the air.Update: 12/20/2012Yesterday, my wife was told that she could come by so that they would provide the manuals, key fobs and talk about the service package. Today I'm updating my post and I have to say I'm quite disappointed. I was giving them the benefit of the doubt and thought maybe they would fix all the things that went wrong and I could say some positive things, but that was not the case.1) It took them 90 minutes for them to program 1 key fob for the car, not key "fob's"as i was expecting. Apparently the manger only approved a single key-less entry remote for our new purchase.2) they did give us our user manual, which, frankly should have been in the car in the first place3) they didn't even consider or discuss the service package. My negotiating potential was clearly reduced having already driving away in the car on Monday.This review is based on my experience. I already knew which car I wanted, I had a price in mind, I had a check in hand. The car I got was great, but every dealership has this car, I could have gotten in any where else and I know I could have gotten a better price. But I thought Danny was a likeable guy, and I thought that the dealership was going to make it right and I could have walked away with a much better experience.If you go here, make sure to negotiate everything out front, don't let them tell you that you can call them back and work it out with the manager. I was just an excited buyer and let it get the better of me. Due to this experience and what I feel like a sour end, I'm downgrading from my original 3 > 2 stars.

pommy098

Dec 17, 2012

My sales person Ginny Marshall was awesome. She got me the best deal for my trade in and the exact car I wanted. Sport did not have the color car I wanted and she found it in Rockville and went right away to get it.

dm1979

Dec 14, 2012

I bought my new Honda Pilot from Ginny Marshall at Sport Honda. I must say she took care of me! The right price, smile, and attention to detail. Oh and don't forget to try their Gourmet Coffee Machine! The whole experience was great!Thanks Ginny! You are the Best!!!!!

1422374

Dec 3, 2012

I was trying to arrange by phone and email a long distance low initial cost/low monthly payment lease for my daughter to pick up when she arrived after closing hours on Saturday. She was arriving from Alaska for her new job on Monday morning and I was arriving on Saturday afternoon from North Carolina. Complicating the transaction was the fact that my daughter, whose name the car was going to be in, would not be available to sign the papers before closing time. Danny got it all worked out so all I had to do was sign a paper saying I had picked the car up. The car was cleaned, gassed up and ready to go. I must say, given the unusual circumstances, this was the easiest car transaction I have ever experienced.I would highly recommend Danny and Sport Honda for anyone looking to purchase a car.

JennyZh

Nov 18, 2012

We bought a new CR-V from Sport Honda. My experience with Clint Rose and Jeremy made me pleasure. They didn't use some tricks, such as stalling to make you to lose your patience or playing price games. What they have said can show in the paperwork. Additionally, their price is reasonable and acceptable for me.

callowje

Nov 5, 2012

November 4, 2012To whom it may concern:I bought my new Honda CRV in 2010 at this dealership. I have always had my Honda serviced at Sport Honda of Silver Spring, MD. Everyone there treats you with kindness and respect, wonderful customer service.Resonable rates are charged for service or repairs. I will continue coming here, they are awesome! Happy Honda Owner,J. Callow

Cassi

Oct 24, 2012

My father has been in the business for over 30 years, so with that said I know the ins and outs of selling cars. Many people are weary from the second they walk on to a dealership, but my experience with Sport Honda made me feel like I wasn being pressured and they were being honest with me the entire time. This dealership I can say 100% was great!!! I worked with a gentleman by the name of Brian Miller, and no exaggeration he treated me like family. They gave me an excellent trade value and Brian had a great niche for finding me the perfect vehicle. I felt like they were not just trying to sell me a car they were trying to put me into what best fits my lifestyle with today economy.

CassiLeigh

Oct 24, 2012

My father has been in the business for over 30 years, so with that said I know the ins and outs of selling cars. Many people are weary from the second they walk on to a dealership, but my experience with Sport Honda made me feel like I wasnt being pressured and they were being honest with me the entire time. This dealership I can say 100% was great!!! I worked with a gentleman by the name of Brian Miller, and no exaggeration he treated me like family. They gave me an excellent trade value and Brian had a great niche for finding me the perfect vehicle. I felt like they were not just trying to sell me a car they were trying to put me into what best fits my lifestyle with todays economy.

petals2001

Oct 21, 2012

The customer service is excellent. Everyone there is very professional and friendly. Julius Crane (senior sales consultant) offered me the best deal in the area and he was not pushy whatsoever. Julius treats me like family everytime I see him. Max Cho (business manager) worked really hard to give me a good rate and to work within my budget. Max commutes from Owing Mills because he said his employees are worth the commute. I highly recommend this dealer.

CustomerNotSatisfied

Oct 15, 2012

I went with my girlfriend to buy a car. She purchased a 2009 Honda Civic EX with Nav from this place. The car had recently come in so they had not had a chance to clean it yet. My girlfriend wanted a car that day and so she decided to buy this car.My issues with this dealership:1. They talk to you like you are stupid and know nothing about cars and that they have the best cars on earth.2. The salesman was the epitome of a "used car salesman."3. When I pointed out all the defects on the car (such as the two door panels that were poorly buffed by the previous owner), the salesman made it seem like I was creating such a burden on him for wanting a clean car. He also mentioned what they do to make it look nice (said it in a way like he was doing me a favor).4. Due to weather, we took the car back two weeks later to get the work done on the body. The bumper was newly painted as expected. But the rest of the exterior was all dusty. There was wax on the rear tire where the guy had buffed out the two passenger side doors. The front bumper was still coming out on the passenger side because they didn't put in the clips as required.It was very difficult to work with this salesman. He didn't treat you like royalty as they should to get you to buy a car from them. You had to ask for EVERYTHING to be done that should have been done anyways (see above). If my girlfriend didn't want to buy a car that day, I would have left after 20 minutes with this guy and never returned.

mukulr

Sep 22, 2012

I met with Danny after having been to three other dealerships. What a breath of fresh air. No games, no beating around the bush and for the first time I felt that I was being treated respectfully as an adult. Danny worked with me and gave me a great price compared to the other dealerships. If you are in the market for a new car, ask for him you will be plesantly surprised, specially if you have been any of the other dealerships.

Carpac

Sep 7, 2012

I bought a used car there in August. The used dealer only had one set of keys and I inquired about the second set as buying a Fob and replacement would be an extra expense for something that normally comes with the car. I was told by the manager, Tom Miller, that if the second set of keys didn't turn up in the next few days--he'd get a FOB for me and good deal on having a key made. A few days later, I was told the FOB was in the mail. Well, its now two and 1/2 weeks later and guess what?! the dealership no longer returns my calls or responds to email. Hmmmm....what happened to honoring your commitments? Good customer service? Really disappointing.

karthik77

Sep 3, 2012

Sport Honda offered the best rate for Odyssey EXL 2012. I had negotiated the rate over email with Ginny Marshall and was very pleased with their service. When I went there, the whole process was over in may be 45 minutes. They offered some extra services but when I declined them, they did not try the marketing pitch again. Just very straight forward... would recommend to any one.

HankGrasso

Aug 5, 2012

There just aren't enough superlative adjectives to describe my experience with Ernest White and all of the service staff at Sport Honda! I had purchased a used 2004 Honda Van a year and a half ago, to replace a 1998 Honda CRV that had come to the end of the road after 11 years and 198,000 miles of fun. When a "Maintenance Required" light came on and stayed on, I suspected that this could be the start of an extraordinary (and extraordinarily expensive) adventure. The staff at Sport Honda (the dealership closer to my new residence in Silver Spring than the dealership at which I had purchased my van) could not have been more helpful. Like many of us, I am currently under-employed and was able to stay on top of routine maintenance of my vehicle (regular oil changes, tire pressure), but had not been able to afford more comprehensive care for a while. Ernest White and his teammates carefully looked at my vehicle, and described the number and kind of maintenance tasks that would be needed to make my car ship-shapeand most importantly, they prioritized these tasks with me so that I could figure out a schedule of costs that I could afford. A few weeks later, I returned with my car to have the front brakes replaced and start checking off the essential service we had discussed.Three weeks later, the engine light came on, and the car began to hesitate. I brought my car back in, and Ernest White told me that the transmission had failed, but in speaking with me, he asked if I had purchased a power train warranty with this used car, and that we should investigate to see if this problem would be covered. I was so petrified by the possibility of having to pay thousands of dollars, that I couldn't hear or understand much after "the transmission has failed." Ernest White arranged for the car to be looked at by representatives of the power-train warranty, and they agreed to cover the transmission replacement. You can't imagine my reliefand this is not something I could have done on my own (or that might not have come up, if I had not taken this to a Honda dealership).It took a few days to ship the transmission in, but I drove away with a car that drives wonderfully now for the small price of a $100 deductible. Huge tragedy avoided, and only because Ernest White and his team took the time to ask the right questions and doggedly stay with this challenge until it was solved. I'm the first to admit that I'm a little quirky, but everyone on staff at the Sport Honda dealership could not have been more helpful, courteous and friendly. My car(s) and I won't be going anywhere else for service and support, and I will recommend them to friends and family.

garciy

Apr 11, 2012

My car's alternator needed replacement right away; I drove my car to the dealership with out an appointment. I was offered a ride if I didn't have one. John Hurwitz called me prior to making any repairs; he also made some calls to find out if the extended warranty would cover the expense. (Unfortunately, it didn't cover anything.) My car was ready for pick up at noon the next day; the cost was reasonable. I will return for future care repairs.

Tricky

Apr 9, 2012

We went to a couple of dealerships, but Sport Honda was the best by far. Jackie Barkley was completely straightforward and a pleasure to deal with. Even better, they gave us the best price too.

SteveRemus

Mar 30, 2012

I had to trade in my 2001 Corvette recently, and off of a coworkers referral chose Sport Automotive as my dealership. I was contacted by Pete via e-mail and was eager to visit their lot. I arrived and learned that Pete was not going to make it in, but was assisted by Brian. Brian listened to what I wanted to do, and I got what I wanted for my Corvette and got the car I had seen online the night before. Great dealership and very military friendly.

sallyoes

Mar 29, 2012

it is very reassuring to have someone at the dealership oversee the service to be done.He is like an ombudsman between the customer and the folks who perform the service.He also occasionally recommends work that is not the reason you came to have your car serviced - either because there is currently a sale for that service or because he thinks it would be a good idea. But there is never pressure to have anything done. Obviously things that affect the safety of the car and the customer are highly recommended, and the reasons given are detailed so that the customer understands exactly what is to be done. I feel safe and secure with Silver Spring Sport Honda, its sales and service departments. At no time have I ever felt that I was being "taken" to have more work done than necessary. Sally Oesterling

doghouse

Mar 25, 2012

I live in Baltimore Maryland and drive 30 miles to Sport Honda for great service and sales .I just bought a 2012 Honda Accord also have a 2008 Honda Pilot also from Sport.Jackie Barkley always sells you a car for the quote she gives you over the internet .Jack Francis service advisor does a great job .I make a apointment for service and wait .I have never had to go back to have the work redone many employes have 25 years of service or more I get the feeling they really enjoy working for Sport Honda.I have bought many cars and they are the best dealer I have ever delt with .

Al Shanefelter

Mar 10, 2012

Very high quality of service. Best I have had at any dealership since I started driving 61 years ago. Mr White has been the individual with whom we worked since we bought the CRV in 2001 and he has always been courteous and talented.

kowen48

Mar 2, 2012

Honda service is the best of all Japanese car manufacturers. Honda's reputation for customer service shines at Sport Honda dealership. I have never owned a car that has never broken down. My 1998 Honda Civic has NEVER broken down. Sport Honda anticipates problems before they happen. They are honest about their estimates of repair costs and when I should anticipate having repairs done. They are sensitive to my budget and I do not have to ask for discounts, they are automatically applied.

GREAT ONE

Feb 20, 2012

Just bought a new Honda Accord LE from Jackie Barkley internet sales .I am also bought a 2008 Honda Pilot SUV from Jackie She is a very good at internet sales and really trys to make you the best deal .I live in Baltimoe retired and found sport on the internet.Jack Francis is also very good in the service dept .I dive from Balto to get great service

Bhenning2

Feb 19, 2012

Service personnel are always friendly and professional.Ernest White is great to deal with. Car is ready when promised and cost estimate is accurate.Sales personnel are also friendly and professional and not pushy. Definitely recommend this dealer.

AsimS

Feb 11, 2012

This dealer is rude and unprofessional. First he told me that he will take my offer and then he said I will not take anything lower than the advertised price. He got mad and hung up on me. When I asked him why did you say that you will take an offer then? his reply was "i can't help you, good bye" He was really mean on the phone the entire time. Some other honda dealers in wheaton and bethesda are way more professional and excited when you call them. The person I talked to was DAN and his phone number is: 301-717-2171. Call him to believe in this review! He may calm down for you after ready this. I hope this review helps them improve their quality of service. Asim PS: I wish there was an option of not picking up a star in customer service section...

ifyzubby

Feb 9, 2012

mr ernest white with his service team were vere great and the quality of service given to me is second to none. i will most definitely recommend this dealership to my friends.

deborahthompson6512

Oct 26, 2011

We had to replace our 1999 CR-V, after almost 13 years of depenable service. We started on Cars.com and got an idea of the price. We used our Sam's club membership to get a quote. when we got there both Ginny and Mario were off, but Chris took care of us very quickly. They honored the lower of 2 quotes we recieved from them. We had decided to upgrade to the SE model, and they just added the difference in the invoice. There were no extra charges, no ettras added to the car and sticker price, and none of the game of walking back and forth, to talk to the "manager" to approve the deal. We were done and out the door in 90 minutes. We have go back for the splash guards, but form the initial service we recieved, we don't expect any promblems.All in all very professional. I was able to walk out with my tags transfered, and a new registration on the same day. Great job! I would recommend theses guys to anyone.

Silver odyssey

Sep 7, 2011

We had a very good experience purchasing our new Honda Odyssey from Sport Honda. The salesperson who sold us our vehicle was refreshingly straight-forward and made the process much easier than car-buying has ever been for us. We saved between $5-10,000 with Sport Honda based on our wide search for the price we were seeking. The only things that we would've appreciated would have been more detailed information about the options for the vehicle we were purchasing as well as a complete run-down of the mechanical functions of our vehicle since we'd never owned a minivan. Nonetheless, friends of ours have already purchased their Honda from Sport Honda based on our recommendation, and we would recommend them highly to anyone.

soUpset

May 29, 2011

6PM. I drove off, and 5 minutes after leaving I had to turn around because the dashboard electric STILL wasn't functioning correctly.ALSO my salesperson was MIA after this problem arose. I know she had other clients to deal with but it took me sitting in the showroom visibly upset after waiting 2 hours the 2nd time I had to bring it back to get any help from sales/management.Pros: They gave me the option of taking a loaner car home and they would drive up my new car when it was fixed.Cons: It WAS the carbon canister which they mentioned when they called later the next week to say it was really fixed. I also don't like being told the car is fixed 3 times when that is not the case. Pros: The driver got it here in one piece and it was a quick exchange.

ruby202

Apr 19, 2011

After a lot of perusing the internet and calling and calling and calling. I finally found a vehicle that I wanted. The gentlemen at Sport Honda were great. I did have to wait a little initially for the associate that I was working with to get back from lunch when I showed up, but other staff members made sure to keep me comfortable and entertained while I waited. The gentlemen at Sport Honda were knowledgeable, funny and helpful. I am very appreciative of their work!

amcdonal86

Mar 12, 2011

Fantastic!!!!!! I got a quote through AAA, and in no time, Ginny gave me a call and sent me an email. Unlike a lot of "internet dealers", she was able to give me specifics over email and phone, including quotes for all applicable fees and taxes. Even with financing options, she was very quick to calculate payments for all the options I suggested. How simple!Picked up the car today, and besides the finance manager rushing through the paperwork and really pulling hard to sell me on an extended warranty, the transaction could not have been more hassle-free.As for the actual dealership, it's incredibly small and is wedged between a whole bunch of other dealerships. There isn't much of a showroom (you really have to squeeze in between the cars and the desks)!

GregMann

Nov 8, 2010

Extremely pleasant experience buying a new car (for a change), from the quick -- and low cost -- online quote, which was fully honored, to the no pressure sales (Mark Kahler) and financing (Joel Altman) approaches. After previous new car purchases, was dreading another car-buying experience. Instead, everything was upfront, low-key, and altogether unstressful. Got the car I was promised, at the (low) price) I was promised, plus much better financing than my own credit union would give me. Hope not to need another new car any time in the near future, but will definitely return to Sport Honda.

Alpha

Nov 1, 2010

This has to be the stupidest and most unfriendliest dealership I have ever been to. I am a repeat customer and they still treat you like crap. I went in for a oil change and service an the stupid girl their gave me this attitude like you couldn't imagine. This dealership had a deal going when I bought my first Honda their that if I get the service done, then the oil chain would be free. I loved it. So now that I just got a new Honda and took it in for an oil change and service she told me that since this is our first service, your oil change would be free. I told that in the past, I had gotten this deal where I would get a free oil change I I got the service done. She looked at me like I was a con artist and laughed and said " haha... Nice try... It's not gonna happen." I felt really disrespected for trying to find out why I wasn't getting the deal and I felt especially disrespected as I am a loyal sport honda customer that was being treated like trash. I'm not coming back here again.

Twilight_Fan4223

Aug 10, 2010

Evaluating the 1006 East-Hwy location in downtown Silver Spring. If I have a complex problem, this place has solved it on numerous occasions. They're accurate, honest, and will recommend what your car needs. Better be safe than sorry! I've taken the car to a couple small Mom-n-Pop places that usually don't work because they don't have experienced techs nor machines to properly diagnose the problem. You get what you pay for. They offer complimentary rides within their area.

Trish H.

Jun 1, 2010

Dave Kelleher was terrific - no pressure, low key, answered all my questions professionally, quoted me a great price on-line and honored his price commitment with no pressure to upgrade. I bought a wonderful Honda Fit Sport Manual at a fair price with a fair trade-in with no hassle.

seg2733

May 22, 2010

We are very happy with this place. We returned a number of times to test drive the CRV, and Van Rose was always willing to let us try it again and again. We ended up purchasing a 2010 Honda Accord Ex-L. Van Rose did everything to help us, including getting us a great price on the car. We highly recommend him. We paid cash for the car, but still had to wait forever to get to the finance person (Joel Altman). However, we purchased on a very busy Saturday afternoon and just had to wait our turn. It was a very long wait, but once we got in the closing office everything went quickly. He did not give us a lot of hassle about buying extras, and we really appreciated that. A couple of weeks later, we were invited to a new car owner's workshop. This was extremely informative and enjoyable! By gosh, they even fed us!! We have not had our new car in for service yet, but we do not anticipate any trouble. Just go on in and ask for Van Rose. He'll take good care of you.

rshhkim

Mar 11, 2010

FYI- I am in the mist of possibly closing a deal for a 2010 Honda Civic Hybrid. This is going to take about another couple of weeks and Alex has been working with me through it all except Financing. I have not touched the Financing department yet so I don't know their gimmick. Alex Chan- makes your Honda searching experience seems like a walk in the park. I don't know what others are talking about. I guess He protected me from truly horrible dealerships like COLLEGE PARK HONDA! Don't EVER GO THERE!! See my other review on College Park Honda if you want the scoop on them. So I'm an Asian Female--worst criteria to buying a car since they underestimate you to think females don't know their cars. If only I knew better I would just work with Alex with all my car business dealings. From the moment I stepped into the dealership no one tried to approach me to try to earn my business. I had no wait. Alex took all the time to work with me & no rush. The people at the dealership respected me and I only worked with Alex. Alex will tell you the face value. What he said over email is basically what I got when I met him. He will save you time & money by not playing games and from the gecko only provided the BEST value there is. SO good that other dealers could not beat and would tell me I should just go to Alex. Alex knows his deals are excellent and yet gives it to you!! Alex is honest and straight to the point. I'm a new yorker and I don't trust people so to say you can Trust Alex should say plenty!! His so good that other dealers who know him are actually good friends with him and can vouch for his honesty, integrity and fairness. Jason Weddington from Jim Coleman can tell you that for sure. Jason was also nice, providing me some advice and warning me about other business and what to look out for.You've met a rare jewel once you work w/ Alex! I guarantee it! Don't waste your time on anyone else--going to Alex will save you time. Listen to HIM (He continues to tell me that as he continues to be right!). His patient and will tolerate every question you throw at him since he did mine--even the silly ones!!

emailspam

Jan 26, 2010

My sales person was great. He answered my questions, didn't pressure me at all into buying the car. He was really friendly, easy to talk to.The Finance guy (Lee) was horrible. VERY Pushy!!! Lied to my face or is just stupid... which is scary because he is one of the final people you deal with in the grand scheme of things. He lied / mislead me about refinance vs used car loan. I told him I had a better deal with another bank, he refused to write a temp contract until Monday (I purchased the car on a Sunday). He KEPT insisting that I could get my loan with Bank of American the next day, after I sign the paper work for a loan through Sun Trust. I KEPT telling him no, that would be considered a refinance loan, I WANT to use BOA to purchase out-right, he wouldn't listen to me. Don't let the finance people use their pressure tactics on you.Also the used car sales manager (Pete) isn't the friendliest of people either. He only cares about making money and not customer safety. He would rather sell a car with a barely minimum passing safety issue vs. losing $100 on a $16,000 sale.

marinela

Dec 3, 2009

I went there to buy a new car and I have received such a bad experience. the sale person first warmly welcomes me, she sent me a good price quote and I finally decided to visit the place but soon after she knew that I decided not to buy, she finally showed her witched attitude even kind of yelled at me. First I thought she was so nice that as I found a customer testimonial on the sport honda company's website http://blog.sporthonda.com/?p=11. Actually, I wanted to get a car from the place but my bro suggested to me I should check another dealer as well before in order to be fair because I also request a quote from that dealer too. I was lucky not choose work with such a place.

Twilight_Fan4223

Nov 21, 2009

Came for a key recoding service one day. The friendly man on the phone quoted me a price for the service and was a competitive price in area compared to other shops. A good price that included the panel being looked at, fixing of the door, and rekeying. $250, no gimmicks or hassles. Other non-Honda shops charged the same or higher especially for the rekeying kits, ridiculously to $600. If you own a Honda or an import car, come to this place! The technicians are skilled and know what to do and they'll check anything else if you ask them w/o extra charge.

Twilight_Fan4223

Nov 20, 2009

First of all the communication is horrible if you are a female and they don't give you much information about pricing and any calls to you about the updates to the car. I went to the Collision Center off Minnick Rd. for repairs from an auto accident. Mr. Harrington was not-so nice to me and talked in a mechanical tone, but he does explain what's going to happen and if you asked about pricing, he will gladly tell you. He promises to call me for updates on the car, but never did. He didn't even call me when the repairs were done so that I return the rental car on time. Same with Jeanie Dugan at the service center off Auto Blvd. No communication as to when the car is done and any updates Also no communication from my auto insurance adjuster. A double whammy for me. They did an excellent job on the work and the price was ok, wish they communicated better! I had to make the calls. Grr!!!

htkhanh

Aug 16, 2009

Prompt service, friendly reps, cozy waiting-room atmosphere (wireless provided) were reasons for me to recommend this dealer to anyone who needs his vehicle serviced. Before I bought my 08 Honda Odyssey from another Honda dealer, I received a price quote from Sports Honda and the price was very competitive. Unfortunately, I bought my car on the New Year's Day when no other Honda dealers were open except one dealership from whom I eventually bought the vehicle.

a_customer

Aug 13, 2009

Here is a situation.0. Julius Crane is a nice looking person who's been selling cars for 16 years now.1. Julius Crane sends us an email with a quote for new Honda willing to sell it for about $500 less than other competitors.2. Julius Crane has a call conversation confirming the price, color, other stuff and time for us to come. Such a deal!3. Julius Crane meets us at the door of the dealership, but he cannot help us right away, because he is with another customer.4. Julius Crane wants us to wait. He cannot say for how long, because he doesn't want to let us down giving wrong estimates.5. Julius Crane is ready to help us after 1.5 of waiting.6. Julius Crane has a brilliant idea to give us a ride, just to make us see how good the car is.7. Finally, Julius Crane has some bad news for us:- That wonderful Internet price he sent is not of that car we were asking for, Julius Crane mixed up the manual and automatic transmission. And we have to pay just as much as $500 additional $$$ for his little mistake.8. Julius Crane brings us apologies and says that everybody makes mistakes, but sadly he cannot change anything and we have to admit that we will not get the car for the price he gave us.A question for a person with 16 years of car selling experience:- Can you forget for how much your car is being sold by mistake?- After that, can you confirm the wrong price in a phone conversation by mistake?- After that, can you be certain in everything, but the price by mistake?- After that, can you waste a lot of customer's time, not telling him you've made a mistake by mistake?- After that, do you think that's ok just come and bring your apologies?Julius Crane - avoid this person at Sport Honda

dacwdc

Jul 28, 2009

I purchased a Honda Fit from Sport about a month ago. I was about to buy a Nissan but the dealer started playing games w/ me. The sales person 'had the wrong car in mind when she gave you that price' was the game the manager started to play when we went in to pick up the car. So I left Nissan and went to Honda and Sport didn't play any games. Van is low key so if you want an exciting or chatty salesperson, he's not your guy, but if you want one that gives you the information you want and doesn't hassle you, he's great. Everything went smoothly and there were no surprises. Going back to Sport to purchase another vehicle and take advantage of the CARS (cash for clunkers) program this week.

INLIKE

Jun 30, 2009

Very straight forward. We asked for the price, they gave it to us. We picked up our new CR-V with the accessories added and it looked great. No Hassle.They gave us a very reasonable price for our trade as well.We had gone to 3 other Honda dealers and were not happy. The only reason we kept looking was we wanted a Honda.Over all, very pleasing experience

DJR

Jun 11, 2008

The SRS light in my 1996 Honda Accord had been on for some time. When I asked Ourisman Honda (where I used to take it for servicing) last year about it, they said it would probably cost about $1,300 to get in, find the problem, and fix it. Three weeks ago I decided I needed to fix it and I first took it to Herson's Honda (where I bought it) to have them look at it - they charged $65 for a diagnostic test, and gave me a quote of $930 to fix it. Apparently, they did not try to reset the computer coder on it, which is recommended as a first step. I made an appointment at Sport Honda - the Service Center at 1006 East-West Highway in Silver Spring, MD (they have 2 locations) - and they charged $104 for a diagnostic. However, their diagnostic included re-setting the code - which resulted in the warning light no longer coming on, and they drove it around a bit to see if it stayed off, and it did. They told me to watch it closely, that if it came on I would need to get the more expensive fix, but it appeared that re-setting the code was all that was needed since the warning light was no longer on. That was two weeks ago, and the warning light still has not come on. The result, at least for now: everything appears to be in working order, but I saved between $800 and $1,200 by taking it to Sport Honda. While Herson's was friendly and prompt in doing the diagnostic, the Sport Honda staff were exceptionally professional and friendly as well, and obviously went the extra mile - and seem to have saved me a ton of money and an unenecessary replacement.I've never received this kind of a surprise from a car dealership. As I plan to hold onto my '96 Honda for a while, this is the place I will take it back for service to in a heartbeat and will recommend to anyone with a Honda. Not sure what their other facility is like (which does both sales and service), but if I buy another Honda this would be the first place I'd go look since it owned/operated by the same folks as the East-West service center.Dennis ReynoldsChevy Chase, MD

jasilversmith

Jul 5, 2007

Although I'm never going to put 100% faith in a car dealer, I was favorably impressed by Sport Honda of Silver Spring, Maryland. They (1) responded promptly to an online request for a price; (2) offered a below-invoice price; (3) charged a processing fee less than the maximum allowed by Maryland law; and (4) didn't charge extra for the one dealer-added feature, a pin stripe on the car. They did make a pitch for an extended warranty, but I would have been shocked if they didn't. I also noticed that some of the flyers on display included an explanation of why add-ons offered by others dealers (such as nitrgoen-inflated tires) aren't a good investment. I don't think buying a car will ever be stress-free, but it would certainly be a lot better if more dealers were like Sport Honda.

alfrank

Jan 12, 2007

Excellent service and dealer. Won't install dumb options and make you pay for it. We were only able to negotaite the price down a little however, mostly because hondas are selling so well.

adagetz

Nov 5, 2006

Sport Honda offered the best price for the car of any dealer in the greater DC Metro area. We were able to get a very high discount from Sport beacuse we used Car Baragins to negotiate a price. As Car Bagains was able to negotiate a price for us, we walked into the dealership already knowing the price we were going to pay for the car. There were no hassles after that other than the routine of filling out all of the paperwork. I would highly recommend using Car Bargains in future car purchase, and I would recommend purchasing from Sport Honda.

new06odyssey

Jan 17, 2006

Great dealership for sales - I arranged a price with them via phone and email, and they honored it, no surprises. Transaction at the dealership was smooth and all three people I dealt with were friendly. Everything as promised! Haven't had much experience yet with the service department but so far they seem to be good as well.