Used Cars for Sale at Spreen Honda in loma linda, CA

mrharper68

May 12, 2016

A salesman called me to tell me that the car I wanted was on the truck and in route to the dealership.I went in and did my credit check and was approved for the promo rate. My payment was then calculated including all taxes, destination fee etc. for 60 months. I signed the deal and then it went to the sales manager. The sales manager spit it back and said he could not sell the vehicle to me without adding $12000 worth of window tint, security system, paint and fabric protection etc. (Plus a $5000 markup). Keep in mind this car is on the truck still. I argued directly with the sales manager and Jeff Spreen for quite a while and was told that I had to purchase all the extras because they were already ordered for the vehicle.I ended up buy the car at a competing dealership for $1000 below MSRP.

B Lal

May 3, 2016

We went to Spreen Honda to look for a car. We were assisted by Danika. Excellent customer service, helpful, understanding and very patient with us. She made us feel welcome and comfortable Overall went great and we bought the car,undoubtedly going to recommend this dealership and specially Danika .She iis great!!!

Gianna W.

Apr 27, 2016

Been to different car lots in the past month and the only reason why this one is different is because of the customer service. Staff is all friendly, didn't make you feel like a transaction. Danika helped us out and showed us all the cars we did and didn't want to see just to give us a bigger variety and options. What a great personality and real person to help you with such a huge decision. You don't feel like just a customer but you feel comfortable and she's so knowledgeable about every car...... Not only will we stick to this place for our future purchases but we will recommend spreen Honda to everyone we know.

Victor M Silva II

Apr 21, 2016

Michelle Camacho was very friendly and nice. She was extremely helpful and professional. I highly recommend when visiting this dealer you ask for her. The dealer had great costumer service and a helpful staff.

Danielle Rinker

Apr 19, 2016

I went to Spreen Honda to buy my first car and right when I stepped into the lot Danika was prompt at walking out to greet herself. She was so outgoing, nice, and educated about the 2016 Honda Civic. She had a very good vibe and I was comfortable with her. Danika got us in the car for a test drive and I fell in love with it!! She sold me on the car with-in the first 15 mins. Her and her sales team gave me excellent service and they were very helpful. I would highly recommend everyone to buy a Honda of some kind at Spreen Honda dealership and ask for Danika. They make you feel like family. Thank you Spreen Honda and a huge Thanks to Danika!!!

Everme26

Apr 19, 2016

The sales person who helped me was Frank very helpful very friendly funny showed me everything that I wanted to see answered every one of my questions and I was very satisfied

annamok

Apr 12, 2016

The salesperson who entertain us is Michelle Camacho. She's very friendly & let us test drive on Honda Accord EXL , EX & Sport to comrpare in order for us to decide our purchase.

RedSi90

Apr 12, 2016

My visit with spreen Honda was horrible. I was lied to by your team leader Johnathan Denton and was told that my bank (Arrowhead Credit Union) didn't approve me for a loan when in all actuality he never even ran it through my bank which I requested. I did get approved from another bank but at a rate and monthly payment I was not willing to pay. So I proceeded to go to Arrowhead Credit Union to see why I was declined because I was never told a reason why I was declined just that three lenders wouldn't approve my loan. I was told from my bank that there were no inquiries from Spreen Honda on my credit report. So spreen Honda lied to me when they said arrowhead credit union declined my loan request when they never even ran it through. So I proceed to get approved from arrowhead credit union and go back to spreen to let them know what had happened and how I felt what they did was wrong and dishonest. Yet I still wanted to purchase the vehicle after everything that has happened. when I went back to spreen and requested to speak to a general manager, I waited for 30+ minutes for sales manager John Awabdy to come speak to me about the situation. He did apologize about the situation but never did he say what can I do to get you in this vehicle. Isn't it your job to make the customer happy? All he was saying was how he was $547 in the negative on the vehicle already and he could not sell it to me for the price that kbb had suggested was the retail value of the vehicle. He said someone will buy the car for the price we have and basically he didn't care. He basically just blew me off and didn't care about my business. Never once was he trying to a accommodate me for the mistakes that his team made and try to sell me the vehicle. I felt very mistreated from the people at spreen (with the exception of the salesman Carl)and felt like I was nothing to them. You have customers personal information and your team was dishonest about what lenders are approving or declining customers application. What else are they dishonest about? I spent nearly 6 hours of my day to get treated with dishonesty and disrespect. This is by far the worst customer service I have ever experience. I have been a customer of spreen for many years and now I will never ever be one again. I will take my business somewhere else were I can be treated with great customer service and not be lied too and feel like I don't even matter.

Tom F

Mar 29, 2016

My saleperson Garet was the best: friendly, knowledgeable and helped greatly in my decision to purchase a new 2016 Honda Civic. This is the third Honda I've purchased from Spreen and am totally satisfied. They also have a hard working service department. Last I must give a shout-out to Tony Gobrial in finance. He was very helpfull in putting the deal together also. Great team at Spreen Honda.

mike64

Mar 19, 2016

We stopped by March 11th to look at the selection offered at Spreen Mazda. Madeline Tomko greeted and assisted us in looking for exactly what we wanted . She is knowledgeable, helpful, courteous, and fun to be around. We found the car we wanted, she helped us secure the deal with price and options we wanted. I would highly recommend her to future car buyers. She was excellent to work with. We bought a Mazda 6 Touring on Saturday March 12. . Thanks, Mike

Michele C.

Mar 10, 2016

Excellent customer service from Lauren Stanley. I was very pleased by the effort and time she took in the purchase of my car; no pressure what so ever. She had a great and bubbly personality, she just made the experience a great one. Thank you Lauren for all that you did, I am truly grateful!!

Cris

Mar 7, 2016

I just got out of Spreen Honda. I was treated with respect by Daniel Garcia and Brendan, absolutely very nice kind -hearted people.

CrisPena

Mar 7, 2016

Daniel Garcia is absolutely a very professional, kind-hearted sales person at Spreen Honda. Very pleasant person to talk to.

Gloria

Mar 7, 2016

Gracias a Liz Zacarias y a Sergio Chavez por la ayuda! Me contestaron todas mis preguntas, ya que me decida a comprar, regresare a Spreen Honda.

Alexxxmiller11

Mar 1, 2016

I went into Spreen Honda a week ago to look at cars and possibly walk away with a new one. Sergio assisted me with finding the right car with an afforable payment. He was so awesome and helpful with my family and I. We could tell that he was genuinely trying to help me and not just make a sale. He made us so comfortable and made buying a car a great experience. I ended up buying a 2016 Accord and I couldn't be happier with it. Thank you Sergio! You were the best salesman I have ever dealt with. My family and I will be sure to come to you in the near future.

Congaboy64

Feb 13, 2016

Garet and Michael were excellent sales persons, who worked with me and were very patient with me. John the sales manager is the best sales manager I've ever worked with. Am very happy with my purchase and John gave me the deal I wanted!! Am a happy Honda owner!

dputty21

Jan 10, 2016

Elena and John were awesome. This was the best car buying experience I have had. I didn't feel pressured and I felt like they had my best interest in mind. My wife and I went to several dealerships before but didn't buy there because of the customer service. If anyone wants a Honda and not be hassled go to Spreen.

Gee2016

Jan 10, 2016

I recommend spreen Honda they are the only ones that helped me get a car. I appreciate all GARET did to get me into my 2016 Honda Civic I love it. Also thank you Woo for helping

Karina

Jan 3, 2016

My husband and I are so pleased with the quality of customer service we received. We are so happy with our vehicle. We purchased a 2016 Honda Accord sport!!

dennis

Dec 4, 2015

the sales person, Kerri-Anne Whiting was outstanding. She answered all my questions and was very personable. The finance person that I worked with was very efficient.

AYNAS.A

Dec 2, 2015

Great customer service, everyone friendly, havnt had any problems when getting service done on my car.

Eric15

Dec 2, 2015

Great service great employees and very helpful.Wanted to get me the best car available and did its best to help me .Knew what they were talking about and were there to help me

Layth

Nov 30, 2015

Tom Mac is a great salesman. I liked talking with him, negotiating and his truth.

Dpjcmatme.com

Nov 28, 2015

Had a great experience at spreen Honda, sales person very nice and informative. I was pre approved already prior to coming in and spreen tried there best to beat it. Overal had a good experience, it just took about 1 and a half hours to go through all the sales stuff even being pre approved and already picking our car.

Jjchaves68

Nov 27, 2015

My daughter and I had a wonderful experience when we went to buy my wife a car. Elena Trujillo was an excellent sales representative and was able to help us with every need. She was an exceptional employee. We will definitely be returning because of her. Thank you Elena for helping Marissa and I.

WNM5

Nov 8, 2015

I drove over 100 miles to Spreen because of a great deal advertised on an Escape. My experience with a young sales rep, Adam Lopez, sealed the deal. He was professional, low pressure, positive and enjoyable to work with. Adam, Pete the financial director, and Tito the manager all contributed to a very positive and informed decision.

Happy couple

Nov 6, 2015

Just got a brand new 2015 Accord and highly recommend salesman Daniel Jordan and also Danica who gave me an internet price. Daniel was a really nice, straight foward, likeable car who I would go to again. I am marking the buying process down to 4 stars because it was too slow ( not Daniel's fault". Daniel is 5 stars.

Tom Mack

Nov 3, 2015

Tom Mack was GREAT!!!!! My daughter recently purchased a Honda Civic and Tom was very patient with us while she debated as to what she wanted. He went over and above to make sure we were treated fairly. Would recommend him to anyone I know who is looking for a car. Thumbs up!!!!!

Fernando Hernandez

Nov 2, 2015

WE recommend work the process or buying with Brandon Shaw, he made our experience of getting a new car the most pleasant we experience in long time. Cosnsuelo / Fernando Hernandez

MIGUEL ANGEL GONZALEZ RODRIGUEZ-CUSTOMER

Oct 30, 2015

JIMMY SANCHEZ WAS VERY PROFFESSIONAL AND ATTENTIVE TO WHAT HE WAS DOING. WE HAD EYE CONTACT AT ALL TIMES. HE EXPLAINED THEORALLY. ALL DOCUMENTS ARE PROFFESSIONALLY FILLED AND DATED. A VERY GOOD EXPERT IN BUSSINESS. 5 STAR CUSTOMER RELATIONS SALES REP. THANK YOU SPREEN HONDA.

lia

Oct 30, 2015

I had a good deal for EX-Honda Civic 2015. It's a good price for leasing and the customer service was good. The Sales person, Fernando, gave me a call two days after I got the car just to follow up if everything was okay, which is a nice after-sales approach . Just one thing, maybe, Spreen Honda could make their service faster. Overall, it's a good dealership.

Vy55

Oct 25, 2015

Kudos to the staff ! The day of our purchase was a wonderful experience.... Why because you were friendly, you made was feel special, like part of your family, our questions answered with a smile and expertise, we ask direct questions n you gave us direct answers (not fake or phony), our deal was quality and realistic and do-able for our bugget. The greatest gratitude goes to Lara Fernandez...Lara you rock! You guided us through the process smoothly. You told us the truth, you gave it to us straight...you didn't waste our time. You are a house hold name now and we are telling family friends neighbors coworkers about you. Thank you so much for being there!!!!!!! We are another satisfied customer and little do you know we were doing family business with rock honda but not anymore for the reason stated above.

Brenda Masongsong

Oct 24, 2015

My experience from the time I got there was awesome, I never had an experience a great customer service ever before. Karrie, the sale reps that showed me the car was very pleasant and helpful, very knowledgable , great customer service. I can recommend her to anyone and so as the others that help me too.

Lady

Oct 24, 2015

When we arrived to dealer no one pressure us to buy or convinced us to make a purchase we would regret later. They all are friendly and understand what costumers needs and really wants your business. We purchased car we wanted & went home very happy. Best of all they have Spanish speaking personal & made us feel good for choosing Spreen Honda. Next car I will definitely buy there again.

ashley

Oct 18, 2015

I had been to multiple dealerships and they were not helpful, but this dealership made it up to me! Tom Mac especially! He was a great salesman and made my night.He was very friendly and outgoing. He taught me what i needed to know for my new Honda Accord Sport. A couple of other gentleman were also very nice. Tom and the other gentleman worked with me. No kidding, i drove out of that place happy as i can be. After dealing with several other salesman Tom was the best! I'm really thankful and i would definitely recommend Loma Linda Spreen Honda.Tom is your way to go! Love love my new car! :)) Thank you guys so much!

Mary Ann Abanilla

Oct 13, 2015

I just leased a 2015 Honda Civic and Steven Montejo was very thorough with everything that i needed to know. He made sure that I understand everything before I signed the papers and when everything was done he even showed me how to use and operate my new car. He's a great guy and i sure will recommend him to my friends and family members.

Derek

Oct 12, 2015

Tom was great, no pressure and lots of information. I test drove two models and then drove a third time with my wife and five-year-old son. I never felt rushed. It took a little time dealing with sales to get a price I was happy with but it was always good natured negotiation.

Clive & Yvette

Oct 1, 2015

My husband and I purchase a 2012 Honda Accord at Spreen Honda. We visited many dealership but we never experience the level of customer service until we went to this dealership. Our sales specialist Martin Cuenca was friendly and he made sure we saw all the used vehicles with the low mileage as we request. The buying experience was pressure free. We will recommend this dealership to our friends and family.

Donna O

Oct 1, 2015

Our Honda Product Specialist, Daniel Jordan, was very knowledgeable and spent a lot of time explaining our options. He was very pleasant and we enjoyed meeting with him.

Clive & Yvette

Sep 29, 2015

My husband and I purchased a 2012 Honda Accord and we where impress by the level of customer service at this dealership. Martin Cuenca our sales specialist was friendly, knowledgeable and he made sure we saw all the vehicles at the mileage we request so we can make the best choice. I will recommend this dealership to family and friends.

Shehnila

Sep 24, 2015

This dealership uses its false email pricing to lure customers in by constantly stating they don't quote final out the door prices over the phone to "supposedly" protect the customer, but in reality it's to get you to the dealership under false advertising and then sell u something else because the car u wanted "just sold in the hour". It's a complete scam they are running here with so many uneducated incompetent stages of employees. I was in the market for a Honda Accord hybrid base model. They sent me an email with a ridiculously low price. Fine print said quote did not included destination charges or dealer installed add ons. I asked the rep on the phone Kendra to give me the numbers over the phone since the dealership was 2 hours away. She insisted it was their policy not to give numbers over the phone. The quote being almost 4k less then all other dealers I couldnt let the deal pass so I went to the dealership. I filled out the finance application online on my drive. Called Kendra an hour out that I was on the way. She stated that my application was approved and I should come on down. When I get there I'm told Kendra is just a phone operator and the other who is going to help me is Lara, who doesn't even ask me what car I am here to see just asks what color I want. Which I thought was a stupid question since they only had one available. She comes back after walking around the parking lot pretending to look for the car to tell me "that the car was sold in the morning". I got upset and said why was Kendra selling me a car only and hour ago if the car was sold in the morning. She then runs to her manager and returns 15 minutes later to tell me "no the car was actually sold an hour ago". Needless to say she starts pitching me another car. A 10k more car. And then she said she would try and get a car from Another dealer when I said that's the only make and model I wanted but she knew she couldnt get that car from another dealer at the ridiculous price the dealership quoted me and so She now was stuck and couldn't deliver on the fake price quote and that's when every time I asked a question she ran to the manager and made me Wait 20 mins for an answer. Finally she told me that I might as well go to the other dealers in Southern California to get the car i wanted since I already knew which ones had the same car. Like don't u think I would have gladly done that... Except every dealer I showed their quote to said there was no way they could Match that price because they would loose about 4k for that deal. Lara was dumb as a rock and started getting frustrated because I was more informed than her. After wasting 6 hours of my life these people could careless that they got caught scandalously. This whole dealership is a fraud and Honda should be ashamed having these people represent them. I will report this to BBB since these kinds of nasty tactics are no longer they way to do business. And don't fall for their pitch about this being a no commission dealership and that's why the sales people aren't pushing... The truth is they have morons after morons on their front lines probably making minimum wage and they just don't wanna hire qualified educated people for this job and that's why they can't pay commissions. These people don't know a single thing about the cars... Just ask a question u willSee them run to the manager for the answer. It's really a shame!

Michael Diaz

Sep 23, 2015

Garet Cunningham is the reason we purchased from Spreen Honda. right away he made us feel welcome and comfortable. This was a great experience. He put no pressure. We went to another dealer first and they weren't even trying to make a deal. Garet listened to what we were looking for and told us what he could do and sure enough he came thru. Thank you we are enjoying both our new Civics.

ChavezGC81

Sep 21, 2015

Out of all the dealerships I visited in Southern Cal, this place is hands down one of the highly recommended dealerships I strongly suggest. Their staff and sales consultants, such as Mr. Victor Corona, answered all my questions and addressed all my concerns. They were not pushy to selling me a specific vehicle, but instead provided me with options to fit my needs and more importantly, my budget. I was highly impressed with their courtesy and professionalism, something I adamantly look for in any business. If you're in the market to purchasing a new car, you should definitely come here first!

Stephen Y

Sep 14, 2015

Just purchased a 2015 Civic and the overall experience from beginning to end went smoothly. My main concern was my monthly payment and financing got me what I wanted on the second try. Lara, John and Jimmy were all very professional. Best buying experience I ever had. Would highly recommend this dealership to anyone!!

J and A

Sep 14, 2015

so impressed with Spreen Honda ...awesome dealership,. Victor and Brandon were two great sales men We purchased CRV with Victor and about one month later we decided we really wanted Accord.Victor and John said come on back and we will work with you. Brandon partnered with Victor on our needs and he was so helpful pointing out all features we wanted. It took a lot of work but they were able to get us in the Accord we really wanted. Thanks Spreen...no commission means great partnerships between busy sales people.Best dealership we have had!!!

Mattypie426

Sep 13, 2015

Brandon was super awesome and helpful. We got exactly what we needed and he helped us get there! Thanks Brandon and thanks Spreen Honda for everything!

mrsnita

Sep 11, 2015

I would like to thank Sergio and Jimmy for their great service!!! I hate buying cars and the hassle of negotiating the price that's in my budget! Happy to say it was a smooth transaction . Sergio was very attentive and jimmy in finance made it so funny, it past by quickly!! Thank you Noel for your help as well!

steven

Sep 8, 2015

Me and my family received a letter comfortable spring Honda that they wants to buy My car so we schedule appointment when we arrived we were greeted by Omar he was are salesman for the day he was awesome he make us feel very comfortable and gave us great advice on the vehicles we recommend him he is very social and friendly.

Kellym12

Sep 6, 2015

Sergio was awesome. Very helpful. I recommend Sergio to anybody looking to buy a new Honda. Thank you. Thank to Sergio and Spreen Honda sales team I give a 5stat rating.

Gilbert

Sep 3, 2015

If you're buying a Honda, give this dealer a visit and ask for Brandon Shaw. Brandon is knowledgeable with excellent character - friendly, sincere and honest in addressing my queries and needs. In my car-buying experience over the years, these qualities are rare. His fellow teammates are impressive, friendly and knowledgeable as well; from the sales support team Tricia and Brooke to the finance officer Jimmy. I definitely recommend and give this dealership five stars !

Gilbert

Sep 3, 2015

If you're buying a Honda, give this dealer a visit and ask for Brandon Shaw.Brandon is knowledgeable with excellent character - friendly, sincere and honest in addressing my queries and needs. In my car-buying experience over the years, these qualities are rare.His fellow teammates are impressive, friendly and knowledgeable as well; from the sales support team Tricia and Brooke to the finance officer Jimmy.I definitely recommend and give this dealership five stars !Gilbert Oriola

William W.

Aug 29, 2015

My wife and I had a very satisfying (used) car buying experience at Spreen Honda, thanks in large part to the fine work of salesperson Jessica Ortiz. From the moment we met her, Jessica's friendly, low-key personality put us at ease and ready to buy. She came across as a veteran car salesmen, so we were quite surprised to hear that she had only been on the sales floor for two months. She was attentive and helpful without being pushy--a born master of what used to be known as "the soft sell." In about two hours, we got out of there in our brand new Subaru at a price below Kelly Blue Book value. Check out Spreen Honda, they have a big collection of cars at very competitive prices, and at least one outstanding salesperson in Jessica Ortiz.

jackson

Aug 25, 2015

My grand daughter needed to buy her first car and had already been in talks with another dealership. I did a little research to make sure she was getting the best deal possible. Spreen Honda was part of my research. To make a long story short, she provided the price quote from the first dealer and (as I had already recieved a price quote from Spreen) told my grand daughter to go to Spreen. I told her she would get a better price and in my opinion, Spreen Honda's professionalism, along with a long 30 year record of doing business in the community, made them a better choice. I live in Northern California but am cosigning the loan. Brandon was not only helpful but a real asset for my grand daughter. He took the time to explain all facets of purchasing a car...much as I would have, had I been there. Brandon also took the time to call me to make sure all paperwork was processed smoothly. I know my grand daughter is excited and I thank Brandon for making it both a learning and pleasurable experience.Sincerely,Jack DeLay

Simply J

Aug 25, 2015

I was satisfied with the car buying experience I had with Sergio. He was friendly and very knowledgeable. He answered all my questions and was very helpful on giving me all the options. I'm glad I came to Spreen Honda and I truly appreciate the excellent service that Sregio Chavez provided me.

Alicyn

Aug 19, 2015

I LOVE SPREEN HONDA. I walked into spreen honda looking for a used car and left with a honda civic 2015!!!! It has been my dream car for as long as i can remember. I ended up leasing it as a first time buyer and i couldnt be more happier with this decision. I owe all of this to Gabriel Marquez who never gave up on me and helped me find an affordable price for this lovely car. I would definitely recommend anyone to stop by spreen honda because you will leave happy!!

Alicyn Gustafson

Aug 19, 2015

Spreen Honda helped me lease my very first car on my own!!! I leased a honda civic lx 2015 at a very great deal.Aaron Goodrum is one of the best dealers to have helped me find my dream car. If looking to lease a car here i would suggest him as your dealer. He has a very great attitude and works to make sure you, the customer, is happy in the end. I will definitely be coming here for future cars and am recommending this place to all my friends and family.

Rensto David

Aug 19, 2015

I was fortunate to have Brandon Shaw as my sales associate at Spreen Honda. The price I wanted for the 2016 Honda HRV EXL with Navi was the exact price I paid. No further haggling. This is the only dealership where I spent the least time. Very efficient. Brandon took extra effort to explain the various functions of the car. I will definitely buy more cars from Spreen Honda. I I bought many many cars , about 30 plus in the past 40 years and most of the time I spent 4-5 hrs aT the dealer before I can drive the car away . This is the first time that I was in the dealer for just over 2 hours. That was real service!!!! I definitely recommend Brandon Shaw to anybody !!!!!

Rocio Guzman

Aug 16, 2015

I bought a 2015 Honda Accord LX and I'm very happy and pleased that I walked out with the car of ny dreams..excellent customer service..the dealer Victor Corona in sales and leasing was just awesome he worked with me in order to get the car of my dreams.Thank you so much for your time and patience and I greatly appreciate spreen honda for working with me..very happy and blessed..I highly recommend for anyone to come to spreen honda in san bernardino to purchase a car of their dreams.

Erik2015accord

Aug 15, 2015

Finace mgr vu Thot that went above and beyond to get me what I wanted awesome and I'm defiantly recommending him and he know how to do business

Msalazar1015

Aug 11, 2015

Genuine, honest, caring and helpful are words that best describe my experience with Sales Rep Brandon Shaw at Spreen Honda. Thank you for delivering excellence in your customer service... Two thumbs up! High recommendations for this location... They made my trade experience possible and seemingless.

Roger Bangle

Aug 8, 2015

A REALLY BAD AND INSULTING EXPERIENCE: Knowing the model I wanted, I went on Truecar.com to find a fair price for that vehicle. Spreen quoted just slightly higher than the price of two other nearby dealers given to me. Spreen was the closest, so I went there and told them that the other dealers were slightly lower. Spreen said they would match the lowest price, so I bought the car, thinking I got a good and fair deal. Then, to my surprise, the very next morning, I received an email from Spreen guaranteeing to sell me that car for $1,082 less than I just paid them. Later, during the day, I got another email and 2 or 3 phone calls from various Spreen employees congratulating me, and wanting to be sure that I was happy with the deal I made. I told them I was very unhappy, insulted and why I was, but heard nothing back from anyone all day. I then wrote an email to Jeff Spreen. The next day I got a phone call from Tony who listened to my story, but told me they were stuck with our deal and couldnt help me in any way. I must also ad here, that I then got yet another email from one of the other dealers, guaranteeing me that same model for $2,124 less than I had paid. What a rip-off! Roger Bangle, Yucaipa CA

SaraB

Aug 8, 2015

If you have ever wanted to purchase a Honda, this is the place to go. All their employees are knowledgeable in Hondas and can answer any of your questions. Brandon helped me select my CRV and provided excellent customer service! Thank you Spreen Honda, I love my CRV!

Lisa Barbour

Jul 31, 2015

I would like to thank Aaron Goodrum the salesman who had a fantastic attitude and was awesome ! Vu Tonthat who did miracles in putting the car contract together! They both worked very hard to get me into a newer vehicle and I want you to recognize what fabulous employees you have! I appreciate every thing they did to make it happen for me they got me into a Honda Civic LX 2012 which was a lot newer than my Honda Accorde Lx 2005 great guys Thank you for everything!

Love My CR-V

Jul 31, 2015

Kayla Campa did a great job getting me into 2011 CR-V. She was friendly, kind and knowledgeable. Thank you Kayla for helping step by step the entire time start to finish. Sincerely,Cindy Chapek

Airvine

Jul 7, 2015

I would definitely come back to this dealership to buy from Vu Tonthat again, he was fast, through and honest with us right from the start. 5 stars all the way!! He was referred to us from a friend who bought the same vehicle a month prior and was very happy, we are now very glad to now have this new connection.

Mikey I

Jul 2, 2015

I just least a 2015 Honda Civic from Vu Tonthat and received the lowest and best price in California. The price Vu quoted was upfront without any hidden charges like other dealerships. I highly recommend Vu and Spreen Honda to all friends and family members.

Jean and Al

Jul 1, 2015

My husband and I bought a 2015 Honda CRV from Vu Tonthat and are extremely happy with our experience. The price quoted was fair and honest without the hidden costs like other dealerships. We highly recommend Vu and Spreen Honda to our friends and family members.

stalis

Jun 30, 2015

Mr. Martin Cuenca was very friendly and patient with me he gave me all the informacion about the car, i was fully satisfied with his help. Thanks spreen honda and thanks Martin Cuenca!

The Pina's

Jun 30, 2015

MARTIN CUENCA WAS SO PLEASANT TO WORK WITH, THE FINANCE DEPT RYAN/STAYCE MADE THINGS SO EASY. IT WAS THE BEST EXPERIENCE WE HAVE EVER HAD. I WOULD RECOMMEND THEM TO ALL MY FRIENDS AND FAMILY. WE ARE SUPER HAPPY WITH OUR VEHICLE & WITH THE SERVICE THEY PROVIDED. THE BEST DEALER EXPERIENCE EVER!!

DANIELA

Jun 29, 2015

I WOULD STRONGLY RECOMMEND MY FRIENDS AND FAMILY TO CHECK OUT SPREEN HONDA. I HAD THE HONOR TO WORK WITH AN EXCELLENT SALES CONSULTANT, BRANDON SHAW. BRANDON WAS EXCELLENT AT EXPLAINING ABOUT THE CAR FEATURES AND WAS ALWAYS OPEN TO PROVIDING MORE DETAILS. HE IS A GREAT LISTENER, I TOLD HIM THAT I WAS IN THE MARKET FOR A PURCHASING A NEW CAR PREFERABLY A 4 DOOR HONDA CIVIC. HE ASKED A LOT OF QUESTIONS ABOUT THE TYPE OF CAR I WAS INTERESTED IN. THEN WE WENT TO LOOK AROUND. THROUGH OUT THE PROCESS OF LOOKING AT THE CARS, I NEVER FELT PRESSURED OR PUSHED INTO BUYING A CAR THAT I DID NOT WANT. HE STAYED REALLY PROFESSIONAL. THE TRANSACTION WAS REALLY FAST AND THE SAME DAY I CAME HOME WITH A BRAND NEW CIVIC. BRANDON IS A GREAT SALES CONSULTANT AND I WILL STRONGLY RECOMMEND MY FRIEND AND FAMILY TO GO TO HIM WHEN THEY ARE IN THE MARKET TO BUY A CAR.

mehdimouissa1

Jun 29, 2015

Vu was awesome, so informative and so helpful. They both did so much to help get us thel best deal to fit our budget and find the right car!!

Sammy909

Jun 29, 2015

Martin is one of the most straightforward sales men ive met on my search for my new accord i went to 3 different dealer walked off and all cause the tryed get me on the price ive called honda dealer from Galpin Honda to spreen honda ive called almost every one but was happy when they could beat a price quote no other dealer would consider matching but they beat my msrp i got and they didnt have the exact color and transmission i wanted but i test drove another car and they told me they would look for one and sell me one which they did but i didnt get the car till the next day because i had work that night was soo happy with the deal and everything i would recommend any one to Martin great sales man

lulu777

Jun 27, 2015

Mr. Martin was very calm, professional and amiable in his service! He allowed us to take our time and test drive a number of vehicles until we came on a decision as to our final choice! He also explained all the features of the vehicles fabulously! We chose to buy one of the cars we test drove and were very happy that he worked on helping us finish our paper work speedily! Thank you Martin Cuenca!

Shekhar

Jun 22, 2015

Worked with sales consultant Brandon Shaw, He was very good at explaining about the car features and was always open for providing more details. Also through out the process of buying the car, we never felt that we are pushed. the transaction was straight forward without any hiccups and we were out of dealership with in 3 hours with the car keys.

Cindy

Jun 22, 2015

Right when arrived we were greeted by a friendly salesperson, Martin Cuenca. He was very nice, patient, and understanding! He was courteous and did his best to help us. This place is very welcoming and we were happy when we left!

Sasan

Jun 21, 2015

I bought a certified crosstour from Spreen Honda last year, and I am so happy woth my purchase. They also gave me a 15-year power train warranty! In my last visit their for service, Martin Cuenca helped me alot. I wanted to get a new crosstour, and he worked hard to make the deal possible for me. Though it didn't work for at the end, Martin did his best. He was not pushy at all, showed me all the new features of the car and negotiated with his manager to get me a discount. We also had a nice chat about soccer!

Sasan

Jun 21, 2015

I bought a certified crosstour from Spreen Honda last year, and I am so happy woth my purchase. They also gave me a 15-year power train warranty!In my last visit their for service, Martin Cuenca helped me alot. I wanted to get a new crosstour, and he worked hard to make the deal possible for me. Though it didn't work for at the end, Martin did his best. He was not pushy at all, showed me all the new features of the car and negotiated with his manager to get me a discount. We also had a nice chat about soccer!

Cdiesel79

Jun 14, 2015

Both Vu and Garret went above and beyond. Honda is great and so are their people. I would recommend this dealership. They really helped me dial into the right car.

Karina

Jun 2, 2015

I'm OBSESSED with my Honda! My parents recommend Elena from Spreen Honda & of course she was excellent! I had made up my mind on a 4 door Honda Accord before I even got there, but of course once I arrived I was so confused and couldn't make up my mind. Elena was so patient, helpful, professional, and did I mention patient? I couldn't decide on 4 door or two door, black or grey, but Elena was right by my side to assist! She's awesome & of course I would recommend her & Spreen Honda any day. I love my new car!:)

HappyHondaOwner

Jun 2, 2015

I'm OBSESSED with my Honda! My parents recommend Elena from Spreen Honda & of course she was excellent! I had made up my mind on a 4 door Honda Accord before I even got there, but of course once I arrived I was so confused and couldn't make up my mind. Elena was so patient, helpful, professional, and did I mention patient? I couldn't decide on 4 door or two door, black or grey, but Elena was right by my side to assist! She's awesome & of course I would recommend her & Spreen Honda any day. I love my new car!:)

Huang

Jun 2, 2015

I bought an used 2013 Honda civic LX in Spreen Honda. The price was very reasonable and service is nice. No one is pushing me.

CMcDougall

Jun 1, 2015

Brandon Shaw was really great to work with, not too pushy and a good listener. He made what can be a stressful experience actually pleasant. John Awabdy was straight forward and helpful while Pete in finance made the leasing process painless. Thank you all, you have a great team and made me feel a part of the Honda family. I look foward to working with the service department in the future especially if it is as great as the purchase process.

CMcDougall

May 31, 2015

I had a great experience leasing my new Honda Odyssey at Spreen honda in Loma Linda. Brandon Shaw was really easy to work with as was John Awabdy and Pete in finance. It was the least stressful car buying experience of my life.

Erica Nueva

May 28, 2015

We went there for the Memorial weekend Sale because of the best savings that they've offered at their website. and I must say, it's really a GOOD deal. the staff/ employees were all approachable and nice.. especially the helpful honda saleslady ELENA.. and the most easy to talked to finance manager ROY LESTER. who helped us throughout the whole process. showed us the choices we can make that will fit our budget and our credit (first time buyer) and patiently explained everything to us. the place were clean and organized, and is kid-friendly too. We would HIGHLY RECOMMEND this dealership to anybody..

happy customer

May 28, 2015

I went into Spreen with an idea of buying a car. Brandon (my salesman) was excellent. He was honest, patient,down to earth, and not pushy. He listened to what I wanted in a car and he was able to get me the car that I wanted at a truly unbelievable price. It was a wonderful experience and I highly recommend my friends if they need/want a Honda, they should go through Brandon at Spreen.

Rosemary Velasco

May 28, 2015

I was looking for a car with affordable payments. I heard Elena from spreen honda could help. She got me into the vehicle I wanted. Great service I would recommend her to family and friends.

maddox2012

May 28, 2015

Enjoyable experience due to the salesman Brandan Shaw. He was helpful, patient, and answered all my questions. He went above and beyond in helping us buy our accord.I went recommend him as well as Derrick Mann the service advisor who helped answer questions concerning window tinting. They beat the Ford experience by far! No comparison. Thanks Honda!

Enueva

May 27, 2015

We went there for the Memorial weekend Sale because of the best savings that they've offered at their website. and I must say, it's really a GOOD deal. the staff/ employees were all approachable and nice.. especially the helpful honda saleslady ELENA.. and the most easy to talked to finance manager ROY LESTER. who helped us throughout the whole process. showed us the choices we can make that will fit our budget and our credit (first time buyer) and patiently explained everything to us. the place were clean and organized, and is kid-friendly too. We would HIGHLY RECOMMEND this dealership to anybody..

Raju

May 21, 2015

What this place advertises on the internet is never available. I was told, after inquiring on a specific car that it is in the body shop for 2 weeks and the price of the Car may change after they are done with it. So... What's the point in advertising a specific car for sale for a specific price when the car is not even available for sale for that price...This is FALSE ADVERTISING

Cargal247

May 18, 2015

Spreen honda is a great place to go if you want to get your car serviced. Their service advisors are great especially Rick. My mom and I trust Rick with our car and now so does my husband. Be sure to check them out.

happy customer

May 8, 2015

Brandon Shaw was the kind gentleman who initially assisted myself and my daughter in a difficult situation. He was patient, courteous and did not make promises he could not deliver in order to make a sale. My daughter had a vehicle that was pretty much broken down and she still owed 16000 on it. I was able to turn the vehicle in as is and purchase a Honda Civic LX with a low down. They kindly towed our car to the dealership. I was there a few hours, but our situation was complex. Throughout the day, even the gentlemen in finance (cannot remember their names!) were honest and up front with us. They gave us options and let us decide. I am very happy with their service and would buy from this dealer again. Her payment ended up being almost 40 less than she had been paying. Thank you again, gentlemen!!

Jerry

May 4, 2015

I broke with my tradition of buying 5 Honda Accords from the same dealer for the last 15 years. I bought a CRV AWD from Vu Tonthat at Spreen Honda. Vu worked for over a week to get me a CRV AWD here in So Cal. AWD's are rare, but Vu came thru. He first quoted me a price in an email and then found my CRV and then sold it to me at the quoted price. It has been my best car buying experience. Jerry

CRV AWD Owner

May 4, 2015

I broke with my tradition of buying 5 Honda Accords from the same dealer for the last 15 years. I bought a CRV AWD from Vu Tonthat at Spreen Honda. Vu worked for over a week to get me a CRV AWD here in So Cal. AWD's are rare, but Vu came thru. He first quoted me a price in an email and then found my CRV and then sold it to me at the quoted price. It has been my best car buying experience. Jerry

DUARTE FAMILY

May 2, 2015

My experience at spreen Honda was great.they have a large variety of new and used cars. My family and I went looking for a used car.I spoke with sales lady Elena, she is very helpful & professional. Elena was able to get us to drive off the lot with a new 2015 Accord. If your in the market for a new or used car spreen Honda is the place to go.

GRUMPY

May 2, 2015

5generations of Honda products i have purchased, & and no one has ever worked harder to make my experience an enjoyable one! Christina responded to my internet inquiry before i could get out of the site i was searching on! She hooked me up with an out the door price with no hidden charges. Honest to goodness it made the list for must visit.I spent 2-1/2 hours at another dealer and couldn't come close to the price! Vu is the fleet man at spreen and just made my day! This gentleman has an old school work ethic that is above and beyoud all others! He assisted us with everything.including our must haves in a vehicle. Our pearl white cr v-L with dark interior was difficult to find! Vu, made it happen! To our pleasent surprise he walked us all the way through the buying process and taking delivery of our new Honda. Thanks Christina and Vu for all of your efforts and helping us to purchase our 5th. Generation honda!!!! Mabe we will see you for our 6 th. Generation honda!!!1964 honda trail 901966 super sport 901970 750 honda-direct sale from honda1986 cr 80 1996 cr801985 xr 6001990 200x2004 civic2015 cr v-lBy the way- our civic has 230,000 miles on it and still runs great p.s. Bought this one from spreen honda also, thanks again brad and judy west

Peter

May 2, 2015

This is my first Honda that I bought and it was for my daughter and the experience was awesome. I want to thank Elena Trujillo for her great work and helping us to decide the best car for my daughter. Definitely recommend Spreen Honda to anyone getting there first car or new car.

Peter

May 1, 2015

This is my first Honda that I bought and it was for my daughter and the experience was awesome. I want to thank Elena Trujillo for her great work and helping us to decide the best car for my daughter. Definitely recommend Spreen Honda to anyone getting there first car or new car.

Hondagirl

Apr 30, 2015

I truly believe in great reviews when needed your always hearing the bad things about a place and never the good. My experience at spreen honda was simply great and easy. I didn't expect to leave with a car that day but I fet that i got a great price and I love my car. Elena Trujillo was very professional and was able to answer and solve every question or concern I had I highly recommend my family and friends to ask for Elena at spreen honda they wont regret it. Also i was helped by Jimmy in finance over all im very happy with my experience at spreen honda

Leslie Flores

Apr 28, 2015

I truly believe in great reviews when needed your always hearing the bad things about a place and never the good. My experience at honda spreen was simply great and easy. I didn't except to actually leave with a car that day but because I figured it was going to take long or I wasn't going to be convinced to actually decide on a car. I felt that I got a a great price for a car I love. Elena Trujillo was very professional and was able answer and solve every question or concern I had. I would recommend her to any of my friends or family members interested in a car. I know that they would be in good hands. Ask for her you won't regret it trust me.

Miguel Bonilla

Apr 28, 2015

Elena was such a great help when i went in to purchase my 2015 Honda Accord Sport. Everything was fast and easy Elena and Jimmy's customer service was terrific. Defenetly guarantee this dealer for your next purchase.!

Olivia Alvarez

Apr 28, 2015

Elena Trujillo, was our sales person. She was awsome, Elena made us feel very confertable. Our experience buying our first car for our grandaugher was very rewarding and happy experience.

taylor ta

Apr 28, 2015

I buy Honda Odyssey 2015 on the Internet the price was good the service was good I've recommended to my family and friends if they need a Honda this is a best place to come to buy a Honda please don't go anywhere else they are playing games except here also they help me delivery my van to my house how nice they are

RBBB

Apr 22, 2015

General Manager "Owner" wrote us an offer with lots of incentives. Guess what? Not really.We called to ask if there were specific models in stock - "Yes! There are three colors!" Guess what? None of any kind.Would you be interested in a higher trim level if we'll match the price? Guess what? They didn't.We micturated away five hours with this lying bunch of amateurs, because during it all, they promised uphold the promo letter.When it came time to sign - Guess what? They had the stones to ask us to sign blank pages, without seeing the rest of the documents.It having not been our first rodeo, we walked.The next day, another "GM" called - and after hearing about our experience, well, he couldn't be bothered to call back.I kid you not, his excuse was that he was visiting his mother in the hospital.Good cripes - even if true, I'd hope that an executive of any stripe would be able to continue the conversation.Stay away - these folks not only seem to have difficulty with their printed offers, moment-to-moment assurances, but even with their nonsensical reasons for being unable to carry on a conversation.Here's a quote from Jeff Spreen, Owner and GM:"...You treat my staff with total disrespect and your welcome to shop elsewhere."Hey Jeff - you ignorant guy - it's "you're"...And trust me, I will.

HappyCarBuyer

Apr 13, 2015

Actually did not expect to buy a new car at the price Vu Tonthat quoted over the internet. Really just thought that I would check out the car I was considering and leave. I made an appt. for noon and got parked at a work station for close to an hour before actually being shown the car. I looked at it and liked it and we drove it for 15 minutes. I got parked back at the work station for another hour and a half. I decided to leave and come back when they were less busy. Finally someone came out with a ridiculously high quote, and I said no way. After another 30 minutes the price negotiator came back, with another quote for 20 dollars a month more than the original online quote. I accepted it and spent the next 45 minutes waiting some more and eventually signing the paperwork forms. I left with a new car and except for all the waiting around it was better than going to the dentist. This is not a negative review at all. Just be prepared to spend a lot of time at any dealership if you really want to finance a car.

Honda

Apr 11, 2015

Internet specialist Mr. Vu Tonthat is very, very awesome when purchasing a vechicle from Spreen Honda I would recommend him to anybody, seriously 100% satisfied!!!!!!!!!!

Shaun Harris

Apr 2, 2015

Recently bought my 2015 Honda Accord Sport from Lara. She was very fast and pleasant to deal with. I would recommend Spreen to everyone.

Ariana Bonilla

Mar 30, 2015

Went in to spreen honda to Purchase my first car. I saw the car i wanted chose the color i wanted and right away all the paper work was done no questions asked. Elena Trujillo was a very good sales lady. Even though the color car i wanted was not at the dealer we still still made the deal. Unfortunately the car took longer to arrive then we were told, but Elena as a good agent, did her best to acomodate my needs and was able to provide me with the color car i wanted as soon as possible. Jimmy at finance was also very helpful and went out of his way to help us out.

Cindy coop

Mar 30, 2015

I came to spreen honda purchased a new civic with the help a young lady Elena she was on point and even help me with the car at home. I hadn't purchased a new car since 2005! Which I also purchased there thank you Spreen Honda your just amazing and have a great staff

hdmando

Mar 30, 2015

Absolutely amazing personnel, I can say enough about the staff at spreen. I drove myself there from the High Desert for this reason, yup that's an hour drive, but its all worth it. I don't know how but these guys are able to give you the best price around, other dealers can even come close. Seriously shop around then ask Mr. Tonthat to beat it and he will. I highly recommend my sales person Vu Tonthat , he went above and beyond, this dealer has no pressure tactics at all. Seriously I said no add ons and the guys just gave me a flat vehicle only price, in the end added on bumper to bumper coverage and maintenance coverage at my request these guys make it so easy. Mr. Tonthat and Eddie the finance manager are GREAT !!!!! Thank you guys. One loyal honda customer.

Luis Bonilla

Mar 30, 2015

I went to spreen Honda to buy my daughters first vehicle. The process of buying the car was fast and easy unlike at other dealers that take hours and most agents are Rude. Elena Trujillo was very helpful and serving us with our vehicle needs. She made sure to give us the best car shopping experience. Jimmy at finance was also very helpful he was very nice and did his best to give us a good experience. I highly recommend this dealer

hdmando

Mar 30, 2015

Absolutely amazing personnel, I can say enough about the staff at spreen. I drove myself there from the High Desert for this reason, yup that's an hour drive, but its all worth it. I don't know how but these guys are able to give you the best price around, other dealers can even come close. Seriously shop around then ask Mr. Tonthat to beat it and he will.I highly recommend my sales person Vu Tonthat , he went above and beyond, this dealer has no pressure tactics at all. Seriously I said no add ons and the guys just gave me a flat vehicle only price, in the end added on bumper to bumper coverage and maintenance coverage at my request these guys make it so easy. Mr. Tonthat and Eddie the finance manager are GREAT !!!!!Thank you guys.One loyal honda customer.

familyman

Mar 25, 2015

My car buying experience was excellent, from lara who assisted me to find the right vehicle all the way to pete who financed me.They worked every thing out with me. The payments that the bank offered me were high so they somehow helped me lower them to where i can afford it. Pete also helped me out with warranty which i appreciate so much. I was in and out pretty quick thank you guys very much.

Lewis Wong

Mar 24, 2015

Thank you Tom Mac for all his help with my new purchase 2015 Honda Accord. Completely satisfied with his service & knowledge. Would recommend him for anyone interest to buy used or new vehicle.

Upset Customer

Mar 18, 2015

This dealership wasted 2hours of our time to close a deal. The paper work got messed up so we went back to get it fixed. An hour later we were asked to come back again because the finance manager Derek or Veronica messed up again. At this point we had it. Refusing to go back for the 3rd time, they sent someone to my house to get paper work completed. Time came for a part to be installed on my car as agreed to with Veronica The due bill was no where to be found in the car. A supposingly nice gentleman who turned out to be my worse nightmare called Derek in the service department helped me. He used his own Will and Power to complete a service on a car I make payments on without communicating with me the customer. For an hour I sat and waited, being pregnant and tried u felt asleep. He comes smiling and tells me he is done. I get home got some rest and looked over the paper. Being that I m a woman and a bit clueless on cars, it took some research on Google to realize that the wrong thing was installed on my car. I immediately called them as to why that happened. Derek from service claimed he never heard of what I had requested for and that there was no due bill for my request. 30 minutes later I received a voice-mail from a lady called Jessica who confirmed that she found the due bill for what was agreed on. Why did Derek from service not homework right before installing something on my car and why didn't he even communicate with me as a customer. I have left Derek the finance Manger several messages and I m still waiting on his call. According to one of the ladies who helped me my car has the right installment but no it doesn't and there is physical evidence on the car. I have gone through all means to get this fixed and no one is trying to help.

Nisarat

Mar 17, 2015

I am a returning customer of Spreen Honda (having bought several cars from Spreen) and looking to upgrade our CR-V E-XL Navi to CR-V Touring couple of weeks ago. Vu Tonthat was helping us and he was very knowledgeable about the CR-V and tried to help us find the right one (none available then). Finally, after a week, he located couple of CR-V Touring (both 2WD and AWD). The price Vu quoted us was so incredible that we desired to get AWD instead of 2WD; no negotiating was necessary (beat all the internet pricing I had gotten) other than asking for better trade-in value and better financing term (Spreen was able to meet both).

hondaacurafan909

Feb 21, 2015

Vu Tonthat is the man at Spreen Honda!!!! Gave us the best price out of the dealer quotes I received. Best customer service and smoothest transition I have ever experienced at any dealership!!!! The new 2015 Honda Pilot is awesome!!! Wife loves it!!!! the lifetime warranty on the engine and transmission is unheard of. Thank you VU!!!! We are extremely happy.

Pete

Feb 16, 2015

We are very happy that we bought our Honda Civic from Mr Vu Tonthat at Spreen Honda in Loma Linda. He is very knowledgeable, accommodating, helpful and not pushy. Not mentioning that Spreen has the most reasonable price in the Inland Empire. This is our 4th Honda from Spreen and our second buy from Mr Vu. We would recommend Spreen to those people planning to buy Honda and look for Mr Vu Tonthat. Peter

Peter

Feb 16, 2015

We are very happy that we bought our Honda Civic from Mr Vu Tonthat at Spreen Honda in Loma Linda. He is very knowledgeable, accommodating, helpful and not pushy. Not mentioning that Spreen has the most reasonable price in the Inland Empire. This is our 4th Honda from Spreen and our second buy from Mr Vu. We would recommend Spreen to those people planning to buy Honda and look for Mr Vu Tonthat.Peter

chas B.

Feb 8, 2015

I just bought a new Honda Pilot at Spreen Honda. The car buying process was simple,fast and no stress! The dealership gave me a great trade in value on my old car and made me a great deal on my new suv that I could not refuse along with some extra benefits at no extra cost to me! I would like to thank my Sales Person Vu Tonthat, Sales Manager Noe Hernandez and Finance Manager Jimmy Sanchez for working with me and getting me a wonderful deal on my new car! I have been doing business with Spreen Honda for 8 years and all their employees have been wonderful and that is why I keep coming back to Spreen Honda! Thank you Spreen Honda!!!!!!!!!

jscholnick

Feb 6, 2015

I leased a Honda Accord for my sister from Spreen 3 years ago from a wonderful man Dennis. He has since retired so I worked with a few new people at the dealership on my last visit. I received an offer in the mail that seemed too good to be true, so I called and asked to verify the offer details. The sales woman I spoke with on the phone assured me the offer was valid so I made an appt to come into the dealership on Saturday. I confirmed that day by phone with her but when I got there she was with another customer. I got passed to two other people, finally working with Bik (who has won awards for customer service). I made an appt so that I wouldn't have to wait 30 minutes to do a test drive so this is the first experience of disappointing customer service. After a test drive, my sister and I decided to look into options to upgrade from the Honda Accord to the Pilot. I have $2k of equity in the Accord (due to low mileage and excellent care) but the dealer would not offer me that to keep me as a Spreen customer. Bik outright lied and said they couldn't pay $2k over the lease buyout because they could never sell the car for that much. I pointed out that they had the same model on the lot for $2500 more than my buyout, so either he outright lied or doesn't know his inventory. That was a minor blip. The next step was to fill out the credit info so that Bik could provide pricing. At this point, he spoke negatively about another rep who asked him a "dumb" question. They argued in front of us for about a minute - very unprofessional. After he collected my info and pulled my credit score (which is 800), the finance manager came in to present the numbers. This is where things went horribly wrong. For a $33k car, the purchase and lease amounts ranged from $600 per month on the low end up to $800 per month on the high end. I recently leased a $53k car from Audi and my payments are $600. I told them this and asked them how the Pilot could a higher monthly lease payment than a car $20k more expensive. They said it had to do with this special package that included window tinting, service and a few other inexpensive features. I wondered how these things could equate to $20k in value but of course they couldn't answer this. I asked about my finance rate since my credit score was very high and the offer I had was for 0% APR on a purchase, and they said my finance rate was 3.9%. I was surprised by this high rate and they said, well we can look to lowering it. So basically there was $20k worth of padding and an APR that was 3.9% higher than advertised/promised for a high-quality buyer. At this point, I was exasperated and told them I felt as though I was being taken advantage of, felt uncomfortable by their sales techniques and left the dealer. I wonder if they would have treated two men the same way. I will never step foot in that dealer again and advise anyone reading this to be very careful of your dealings with them.

charleyavalos

Feb 1, 2015

This guy's at SPREEN Honda are TRUELY here for what you want & need, Vu was our car specialist. Came here with the idea to purchase one of there used car that I was Really interested and done some research on. Vu showed me all there cars they had and I test drive a couple of them as well. The whole time there never did I feel pressured or un-wanted, made me feel warm and welcome. THE BEST PART WAS LEAVING WITH A 2015 HONDA CIVIC !!!

GuerreroFam

Jan 29, 2015

Our family came into the dealership looking to buy a new car for our daughter who wanted a safe, reliable mode of transportation to her college. We came into Spreen Honda because we had heard of the great quality you can find in a Honda car. As it was our first time buying a car, we came out extremely satisfied with the service we received at this dealership. We left with a brand new 2015 Honda Civic. We were helped by Elena who was extremely enthusiastic about answering our questions sincerely and getting us the best deal that suited us. We also found the input of Noe, the manager, and Jimmy from finance invaluable. And all three spoke Spanish which was a huge plus for our family. In all a great experience and we definitely recommend this dealership and their employees.

AJackson

Jan 26, 2015

Took home a Ford Fusion couldn't be any happier got my MPGs I was looking for completely satisfied with Spreen Honda & my salesperson Eleana ,finance was Roy will be back to spreen soon for another car they were able to help me even with my challenged credit THEY ARE AWESOME!

Sam M.

Jan 26, 2015

Pleasant experience. Friendly staff. Was supposed to get a tsx and ended up getting g37s which is way better.

Jj23

Jan 20, 2015

Reasons not to by a used car from SPREEN : 1. Uncertified mechanics safety ALL cars!2. Half the cars are rusted because they came from snowing regions which means metal and rubber are aged drastically.3. They do minimum repairs and certify cars with less than 50% brake pad life.4. Customer service is not a priority and they are very unorganized.If you bought a car from SPREEN I strongly recommend a second mechanic to look through it.

Cali G

Jan 18, 2015

For my 2015 purchase, sales person Giovanni Orlando was exceptional: professional, knowledgeable, helpful, thorough and a true gentleman. Finance Manager Ulaina Clark was a pleasure to work with as well. Since 2009, the Service Department has always been top-notch: friendly, helpful, resourceful, and never trying to oversell services to the customer. They are the reason I keep coming back to Spreen. The price IS the price quoted--no hidden fees. Impressive.

John M

Jan 18, 2015

This is our second CRV that we bought from Spreen. Our sales rep was Vu Tonthat and we can't rate him high enough. He was patient and demonstrated all of the features of the 2015 CRV then he did everything possible to make the buying experience as stress free as possible. He's a perfect salesperson and a great representative for the dealership. We recommend Spreen as the place to buy your next Honda.

John M

Jan 18, 2015

This is our second CRV that we bought from Spreen. Our sales rep was Vu Tonthat and we can't rate him high enough. He was patient and demonstrated all of the features of the 2015 CRV then he did everything possible to make the buying experience as stress free as possible. He's a perfect salesperson and a great representative for the dealership. We recommend Spreen as the place to buy your next Honda.

Cali G.

Jan 17, 2015

This is the third Honda Civic EX-L I have purchased, and the second from Spreen.For my 2015 purchase, sales person Giovanni Orlando was exceptional: professional, knowledgeable, helpful, thorough and a true gentleman. Giovanni even called the next day to see if I had any questions.Finance Manager Ulaina Clark was a pleasure to work with as well.Since 2009, the Service Department has always been top-notch: friendly, helpful, resourceful, respectful, and never trying to oversell services to the customer. They are the reason I keep coming back to Spreen. My car was even beautifully detailed before I drove off!

Sara

Jan 10, 2015

I love the pre-owned car I just got from Spreen Honda in Redlands. I just came back from a 150+ miles trip and I am very glad I was driving the car you all helped me pick out. Thank you Spreen Honda team for getting the paperwork and financing done in 2 hours. Thank you for keeping the cost affordable and reasonable without the need to haggle. You all are a dream team that obviously loves helping regular people feel comfortable buying a new vehicle. I will come back to your Redlands location any time and will send any one who seeks to work with a helpful group of knowledgeable and experienced people. The team work, the strategy to keep a low cost point and the enthusiasms of the employees of the Redlands Honda dealership are a business model worth duplicating in all other car dealerships.As far as the car: I am amazed by the ability of the Honda insight to pick up speed when needed, safely merge in traffic, let me know how efficient I am driving. This is a treat that I hope to enjoy for a while. Thank you all for your customer service and coaching on how the new to me car functions are used. Thank you for the mentorship on how to protect the car and be a safe driver. On the scale from 1-10 I can whole hardedly rate at a 12 the experience working with the sales team, driving the car and the quality of the vehicle. Daren and Elena are a dream team on the floor. My regards to Roy who did all the paperwork.My gratitude to the people behind the scenes that helped make the car look and feel brand new: from the mechanics to the detailers.Thank you and endless blessings.Sara Sone more happy driver of a pre-owned Honda you all helped today

brucee h

Jan 6, 2015

Last month Elena help us get a New Civic as a gift for one of our children we had a great experience unlike at other dealerships with their shady sale tricks. We drove about 1hr to this dealership and will do it again

aguilarfam

Jan 5, 2015

I highly recommend Spreen Honda used car department they have so many cars to pick from I took home a ford fiesta got a awesome deal to replace my car that I recently had taken a fall!!! thanks to Elena

jumoke

Jan 2, 2015

I can't believe the customer service I got from my salesperson Darin Fectzo. He called me a few months after I got my car and reminded me it was time for an oil change. Really. I mean who does that. He did not have to take the time out of his day to do this, but he did. Way to go Darin and Spreen Honda

spreen honda lover

Jan 1, 2015

Absolutely love LOVE Honda of Redlands this was our 3 purchase here and won't be our last! We have never had a bad experience in 2009 Honda helped get us in our Honda Pilot which we loved and 2011 we went Hybrid with Giovanna which was a great match at the time. Today Darin Fectzo put us in our new baby I can't say enough about the service department I love the service department !! The sales men have always been no pressure and so nice! You don't just get a car you get people care well they make me feel this way! Thank you Spreen Honda the Kasa Family will be back

Keylaphal Oum

Dec 30, 2014

Before i buy my BMW X5, i looked throught many car dealers ( new and used ) website, finally i picked dealer Spreen Honda. The people working there, Like ( sale person, mgrs, general mgr and financial person ) all nice. I mean they are professional business, how to serve to the customer.

Paul Oum

Dec 30, 2014

Before i buy my BMW X5, i looked throught many car dealers ( new and used ) website, finally i picked dealer Spreen Honda. The people working there, Like ( sale person, mgrs, general mgr and financial person ) all nice. I mean they are professional business, how to serve to the customer.

Latesha Sims

Dec 22, 2014

My car buying experience was awesome at Spreen Honda they really go the extra mile to make sure you get a great rate and pay what you can afford in your budget. I' am so very happy to have Elena Trujillo in as my Sale's person . She is truly an angel , her personality is very warm and caring which made my buying experience a pleasure .

jim

Dec 15, 2014

Had a great experience with the purchasing of my car and I am really happy I decided to purchase from Spreen Honda.

Doug S

Dec 11, 2014

Got a great deal on a 2013 Genesis from Spreen Honda. Tom Mac, my sales person was fantastic to work with. Flying in to pick up a car isn't for everyone, but Tom made it as easy as possible. Picked me up at the airport. Drove me back to the dealership and walked me through the paperwork. I was in and out in about an hour. Best car experience I've had. Thank you Spreen Honda and huge Kudos To Tom Mac.

George S.

Dec 11, 2014

Spreen Honda provided me with a great deal and fantastic service. Special thanks to Tom Mac who guided me through the whole process flawlessly. Even picked me up at the airport. It truly was a "pain free" experience and well worth the 360 miles of travel. Thank You Spreen Honda with kudos to Tom!

Gldl

Dec 4, 2014

Switched a vehicle that had 5000 more miles in it. Then in collusion with the lady finance manager, tried to upsell a $850 security system pre installed in the vehicle.

bebe25

Dec 2, 2014

Had a great experience at Spreen Honda. I am well satisfied with my Honda Pilot 2015. Huge thanks to Gigi And Vu you guys were so helpful in your own individual way. Great hospitality great services; but most of all a happy customer!!

windyjm

Nov 30, 2014

I searched the internet and found Spreen Honda to have best prices on my selections with over 400 vehicles to choose from that was hardest part. Darrin Fectzo was by far the best salesman I've ever dealt with, I will return to this dealership in the future.

GodSolider91

Nov 29, 2014

Had a great experience at Spreen Honda. I am well satisfied with my Honda Civic 08.Huge thanks to Gabriel, Darin F. And Ryan you guys were so helpful in your own individual way. Great hospitality great services; but most of all a happy customer!!

Marisa

Nov 26, 2014

We just purchased a used car from Spreen almost two months ago. Elena Trujillo went above and beyond to help us find what we needed and boy did she deliver!!! We are very happy with our car and are now always recommending Spreen, especially Elena! She is the best and is a very helpful salesperson, you will not be disappointed!

cmendoza15

Nov 25, 2014

We inquired online for our new 2015 Honda Accord sport Elena Trujillo responded to our request quick and kept me updated on the inventory making sure we got the color we wanted not only that we had a great experience we were in and out quick! and no obligations to buy things I didn't want to have on our new car. Best part price I got was the price I paid no pressure and having to walk out because they didn't keep their word from point A. -Mendoza family

Ana Recano

Nov 23, 2014

I had a wonderful experience atspreen Honda! My salesgirl Elena was super helpful! She helped me get out of my old civic and into a brand new Honda accord. She really listened to my needs. I will definitely be back. Thank you Elena I am so happy with my new car!!

Andrew

Nov 20, 2014

I contacted Spreen Honda to buy a used car. After we made arrangements to see the car, they increased the price and refused to lower it back down. The sales person also lacked in responding to any questions

Jason

Nov 20, 2014

Avoid it like the plague! I went there last night (drove almost 2 hours) with my wife to look at a car. They knew I was coming but didn't bother to clean up the car one bit. I had dirt stains on the seat and exterior. Even though I had a bank check and financing in hand Mario told me if he didn't get me to fill out a credit check form he would get fired on the spot. (Kind of shady) I specifically told them I had financing already and I did not want to have my credit checked. I had to say this about 10 times before they understood. Then once it came to talking about the price of the car I showed them their own carfax report for the car which showed it was worth nearly $1000 less than what they were asking but despite this they would not negotiate the price 1 cent, not 1. The manager hiding in his sales office didn't even come out. I think he just wanted to go home and get us out of there. But here is the greatest irony of all. 2 days later the price of the car magically goes down almost $1000 on the internet and then they have the nerve to email me about it, after not wanting tp budge a penny.... mind blowing. If you want to get a good deal on a car and good customer service, don't bother going to Spreen used Honda.

Christa

Nov 18, 2014

My Honda was bought at Spreen Honda in 2006. My Honda is paid off, so for years I get at least one letter weekly if not more from Spreen Honda trying to get me to buy another Honda or promise something ridiculous like $30,000 to bring in my car. I have called four times to ask that I get off the mailing list. Each time I called they said I was off the mailing list. The fourth time I called, a manager was suppose to call me back but never did. I am really surprised Spreen Honda gets away with wasting so much paper, and harassing their customers. I would never recommend Spreen Honda or go back for this reason.

Desiree P.

Nov 14, 2014

We bought our first Honda from Spreen Honda in Loma Linda and since then have had service here and it has been super. The service center employees have been great and the service itself has been on the money. Will keep coming back here for continued service. Thanks again.

boknutson

Nov 10, 2014

Vu Ton-That - We recently purchased our 5th Honda from Spreen Honda and the service has only gotten better. Vu was very professional, efficient and patient. After the sale, he spent a substantial amount of time helping us set-up and and use our Android devices. And he also offered to answer any questions we may have in the future. Vu went "above and beyond" in every step of the transaction.

boknutson

Nov 10, 2014

Vu Ton-That - We recently purchased our 5th Honda from Spreen Honda and the service has only gotten better. Vu was very professional, efficient and patient. After the sale, he spent a substantial amount of time helping us set-up and and use our Android devices. And he also offered to answer any questions we may have in the future. Vu went "above and beyond" in every step of the transaction. Thank you Vu and Spreen Honda!

Crystal4

Nov 10, 2014

After visiting many dealers, I finally got my new Honda Accord from Vu over at Spreen Honda. I had been emailing Vu for months, he was always there to answer my questions and gave great advice. The pricing at Spreen was always best and the service i received from Vu was even better!

sandelg56

Nov 3, 2014

Every time I walked in to buy or just looking..this special sales lady has always been so amazingly helpful...her name is STAYSI VALENCIA...she is very friendly, no pressure, knows all about the car you want to buy...Her sweet smile, very approachable, accommodating to your needs will make you feel so at ease. I would like you to know also, their General Manager TONY was very friendly and made sure you were well taken cared of. I just bought a new car three months ago. I took my son to buy his very first car there again. Yes, I would always buy a Honda Again and again...and this dealership Spreen Honda in Loma Linda will always be the place to buy...they gave us excellent customer service all the time. I would always look for STAYSI VALENCIA ....she's never failed us yet. Her friend Lara was also helpful.Sandelg

Charlie

Oct 29, 2014

I went in to just test drive a car & gather information. I met with Gabriel Marquez who was very professional. I am anxious when purchasing a vehicle and Gabriel was not pushy. He listened to what it was that I was needing in a vehicle & price range & put together an offer to good to refuse. Gabriel made this car buying experience one of my easiest thus far and the least anxiety provoking. I'm very pleased with my new Civic. I would recommend anybody with car buying anxiety to meet with Gabriel, you won't be disappointed.

olaugh

Oct 25, 2014

Totally horrible experience. Scheduled a test drive, showed up to find the car dirty and without gas. Drove it, liked it, entered into a 3 1/2 hour negotiation with my pregnant wife and toddler starving and bored while they came back every 45 minutes to try to resell us on something we already turned down. At the end of it all they told us that someone else was also trying to buy the car and that regardless of driving 1.5 hours from LA to the scheduled appointment, driving the car first, and entering into negotiations with our loan already secured, that they were going to sell to the highest offer and I should really consider buying the upsell warranties and appearance packages. I wasn't willing to be played like that so they sold the car to the other party. They actually told me that this happened all the time and that selling to the highest bidder was just plain business!!! They didn't care that we were there for 4.5 hrs starving and miserable and offered no way of fixing the problem. We felt totally used, mistreated, and shocked that a dealer backed by the Honda name would treat their customers like this.

Eoroz411

Oct 20, 2014

We came here looking for a car we saw on the web. Miss Elena T. quickly greeted us and asked us what she could help us with. She was great she helped us get a good deal and we couldn't be happier. Moreover, we went back to do some minor service on the vehicle we purchased and the service was also good. Keep up the good work Spreen Honda, and you too Miss Elena!

Retun buyer

Oct 14, 2014

My experience was a good one. I had an excellent salesman who assisted me throughout the ordeal. I have had past dealing with this dealership and that is what prompted me back again. It's like everything else in life, you select what you like then negotiate. It is an arduous process but can be rewarding. I thank the salesman TOM MAC who went all out in making me happy with my purchase. Will I buy again from this dealership? Without a doubt. Thank You Tom.

Joe

Oct 9, 2014

I have been car shopping for a while and had a terrible experience with Beverly Hills BMW. I saw an ad from Spreen Honda and Tom Mac reached out to me to assist me with my questions. He was very professional and made sure to line up everything so my time at the dealership was not wasted. Tom was upfront and honest and was able to meet all my expectations. I would highly recommend buying a car from Tom. Great experience.

Terence M

Sep 29, 2014

My experience buying a car from Elena was good. I felt she was very honest and gave me the best deal possible.

Al orozco

Sep 25, 2014

We research Mercedes for days we came across Spreen hondas amazing price on Mercedes decided to take a trip to loma Linda. When we arrived we were greeted by Elena we told her what car we were looking for and she had us wait inside away from the heat brought the car. We were glad she spoke Spanish since my father speaks more Spanish than English and she provided him with well detailed information because of her knowledge & customer service we purchased, very smooth process. My family never experience such a quick buying purchase also Todd in finance was great he was also quick in processing our paperwork thank you elena & Todd

Anthony batson

Sep 23, 2014

If your in the market for a new or used car please visit this dealer first time I've ever been treated like an actual customer after buying a vehicle. Was looking for a car for 3 months and landed at spreen. All promises were delivered with a smile and the best warranties you will find are here. Would definitely be a place to stop in at

Pamela Clark

Sep 14, 2014

I was looking for a new car for a couple days. I was exhausted. wow! Then I had the best experience. My salesman Oscar Garza was really good! He showed me a Honda Civic Lx I was impressed with his knowledge. Most of all he gave me all the details of the new technology. And thank you to my financial manager Peter. Thanks again Spreen Honda

Luther awabdy

Sep 2, 2014

Me & 4 other family members had purchased 5 Hondas from spreen honda. Sales person Lara provided excellent service. Visit them and you will know why we love this place.

uly hernandez

Aug 28, 2014

I came to Spreen Honda looking for a used car since my vehicle was stolen I was recommended to Elena. I'm glad I made the trip to spreen the customer service was great! first we met with elena she showed me a couple of cars until I found the perfect one, after we agree to the numbers Todd in finance did the paper work. Ive never been to a dealership where the process was quick and easy. Thank you again Spreen Honda & Elena for my Nissan Sentra

Hernandez89Uly

Aug 26, 2014

I got referred to Elena at Spreen Honda thru a friend who has already purchased from her in the past. I'm glad I took the time to visit spreen Honda on august 12th . She had a lot of patience with me explain all my question very well. Never been to a dealership in which I felt very welcome not pushed or rushed into major decisions. I was scare of getting my self into another payment but sadly I had my last car stolen since I had no other form of transportation it was a asap thing I need to get done. That night I took home a Nissan Sentra best choice I've made by far LOVE my new car. Thanks Elena!! so if you're looking for a used car go to the used car lot at spreen ask for Elena!! I'd highly recommend her to any family and friends

Alicia Davalos

Aug 25, 2014

I came here this past weekend after seeing an ad in the newspaper for a huge promotion Spreen Honda was doing. I was helped by Darin Fectzo, who was the nicest man ever! I knew what I was getting myself into with the whole buying car process which is like 5 hours, but Darin made it 100x easier to get through with his positive vibes, openness, and just great communication skills. He had great knowledge about cars and was very helpful during the entire process. I am happy that i had a car salesmen like Darin to help me through this process and for also giving me some great advice for myself; being a 20 year old buying her first car. I would definitely recommend Darin to any family member or friend. Overall, the whole Spreen staff was nice and welcoming, but Darin and also Sammy who took care of my paperwork were both very funny, great men. Thank you!!

Odyssey

Aug 21, 2014

Bought a 2014 new Honda odyssey Elite from Spreen Honda, they matched the price from Rock Honda i was given at that time(received a lower quote later). Went with Spreen because they are my local dealer. The internet manager Bik Pannu is really helpful, He helped us understand the differences of Touring and Touring Elite, gave his recommendations but there was absolutely no forcing. He had a lot of patience and was helping us throughout the purchase. The best thing is like some dealers do they were no hidden charges and Bik made it very clear at every step of our purchase. Everything went smooth except a little wait but we drove back very happily with the purchase. Bik sent the accessories he promised as well which is great. On the whole satisfied with the purchase. Make sure you ask for "Bik Pannu" when you go to Spreen Honda, you will find the difference.

Odyssey Buyer

Aug 21, 2014

Bought a 2014 new Honda odyssey Elite from Spreen Honda, they matched the price from Rock Honda i was given at that time(received a lower quote later). Went with Spreen because they are my local dealer. The internet manager Bik Pannu is really helpful, He helped us understand the differences of Touring and Touring Elite, gave his recommendations but there was absolutely no forcing. He had a lot of patience and was helping us throughout the purchase. The best thing is like some dealers do they were no hidden charges and Bik made it very clear at every step of our purchase. Everything went smooth except a little wait but we drove back very happily with the purchase. Bik sent the accessories he promised as well which is great. On the whole satisfied with the purchase. Make sure you ask for "Bik Pannu" when you go to Spreen Honda, you will find the difference.

meloyellow8

Aug 18, 2014

THIS IS THE MOST HORRIBLE EXPERIENCE I HAVE HAD WITH A CAR DEALERSHIP!!! DO NOT RECOMMEND AT ALL. I SPOKE WITH VU (YES, THAT IS HIS NAME) AND MADE THE DEAL OVER THE PHONE AND VIA EMAIL SINCE I LIVE 3 HOURS AWAY. THEY CALLED ME THE DAY I WAS GOING OVER TO CONFIRM THE APPT AND I SPOKE WITH SALESMAN (VU) WHEN I WAS ON THE WAY AND HE CONFIRMED THE CAR WAS THERE AND TO GO ON OVER TO CLOSE THE DEAL. WHEN I GOT THERE, I TEST DROVE A CAR, WHICH LOOKED EXACTLY LIKE THE ONE I HAD SEEN ONLINE, BUT AT THE END OF THE TEST DRIVE, I LOOKED FOR THE ODOMETER READING, AND IT HAD 20 THOUSAND MORE MILES THAN ADVERTISED. I TOLD THE SALESMAN THIS AND HE SAID HE MIGHT OF GOTTEN THE WRONG VEHICLE. THEY COMPLETELY IGNORED ME FOR THE NEXT HOUR OR SO AFTER THAT UNTIL ANOTHER SALESMAN CAME UP TO ME AND ASKED TO HELP ME. LONG STORY SHORT, THIS OTHER SALESMAN HAD ME LOOKING, WITH HIM, ALL OVER THE LOT FOR 1.5 HOURS TO THEN COME AND FIND OUT THAT THE CAR WASN'T EVEN THERE. THEY THEN, TRIED TO OFFER ME OTHER CARS, BUT I WAS LIVID BY THEN. AGAIN, I TRAVELED 3 HOURS, AND HAD MY KIDS WITH ME. IT WAS A WHOLE TRIP AND THEY COMPLETELY PLAYED ME AND LIED TO ME. IF YOU GO ON TO THEIR FACEBOOK PAGE, I AM NOT THE ONLY ONE THIS HAS HAPPENED TO. APPARENTLY, THIS IS HOW THEY WORK JUST TO GET YOU IN THE DOOR.

Sofia Hernandez

Aug 17, 2014

I just purchased a car from Elena. She did an awesome job. I never felt any pressure from her as I did in other dealers. This is the best experience I have ever had when purchasing a car.

ford500fan

Aug 1, 2014

I had just totaled my ford 500 and was really stressed out. I found a used one just like the one that just got wrecked. I was not looking forward to buying a new car, but Darin in sales and Stephanie in finance made it a breeze. I love my new car and spreen honda

Hal B

Jul 19, 2014

I was looking for a car for my Daughter. I searched Cars.com and found a 2011 Ford Focus at Spreen Honda and printed it. I went to the Spreen Honda web site to find the same car and used the online live chat to make sure the car was still there. I was told Darin Fectzo would call me back, and he did. We made an appointment for the following day and the car was parked in front as promised for us to look at. We drove the car and liked it. The price I had printed was the price I paid! My salesman Darin was extremely helpful and not pushy at all. I highly recommend Darin at Spreen Honda.

Mario Hernandez

Jul 18, 2014

Although it was Bob Canales 3rd day on the job, and Jose Nunez 2nd day, you would of thought they had been at Spreen for a long time. Bobby took over the deal and was very professional and treated me very nice. I came in to see about a trade-in with a purchase and after a couple of hours of negotiating, we came up with a deal I couldn't refuse. Even Peter in finance had a great attitude and made me feel comfortable and made the whole process very easy. Thanks again..

HalB

Jul 17, 2014

I purchased a used car from Spreen Honda. I found it on Cars.com. I printed a copy including the price and info on the car. I called to make sure the car was still available and talked to Darin Fectzo, who set up an appointment for the next day. He was very professional an polite and had the car waiting for us to see when we arrived. We test drove the car and liked it, and bought if for the price shown on Cars.com printout. I highly recommend Darin and Spreen Honda for your next new or used car purchase. Thanks Darin.

Mary K.

Jul 15, 2014

I got my new Accord from Dennis at Spreen Honda. I had some bad experiences at other dealers, but he was really mellow and didn't try to push me into buying when I wasn't ready the first time I went there. Stephanie did the paperwork and she was super nice also.

MLkragn

Jul 15, 2014

I got my new Accord from Dennis at Spreen Honda. I had some bad experiences at other dealers, but he was really mellow and didn't try to push me into buying when I wasn't ready the first time I went there. Stephanie did the paperwork and she was super nice also.

dmathieu66

Jul 12, 2014

We purchased our 2014 Honda Pilot from John Awabdy at Spreen Honda in May. John was very helpful and knowledgeable. He made our car buying experience pleasant. The time involved from beginning to end was between two-three hours. Had we not popped into the dealership for a test drive an hour before closing, the process would have been even faster. John politely stayed late to take care of everything so we did not have to return the next day. We have had the opportunity to stop by Spreens service department and the service employees are pleasant and helpful as well. We are Honda fans this is our fourth Honda, the second purchased at Spreen. Additionally, we have owned three Acuras. I recommend purchasing a Honda from John A., at Spreen.

Amiee A.

Jul 9, 2014

Great serivce. Bik greeted us and offer us bottle of water and coffee. Then he went to get the car, we went to look. He made sure to park under the shade, so we can check out the car and go for test drive. We loved the car and Bik could us best price. Thank you Bik for your help.

timketchepaw

Jun 27, 2014

I just got a CRV from Dennis at Spreen Honda. The service was Great! Great communication! Even better price (-: No reason to go anywhere else.

Paul

Jun 25, 2014

I just purchased a honda fit from very helpful sales person Bik. He knew that I had a strict budget. So he helped me find the prefect car with good price. And we told him we not going to purchased today but he was so professional n knowledge on the cars, so I decided to buy from Bik. Bik also got us coffee I think that was very nice of him. I highly recommend Bik for your next new or used car purchase. Thanks again Bik.

Pal P.

Jun 21, 2014

I visited every Honda dealer in IE but last stop was Spreen Honda. Best honda dealership in IE. Bought 2014 Honda Accord. Got best deal and great service. My salesperson "Bik" was extremely helpful and not pushy at all. I highly recommend BIK at Spreen Honda for yours next car. This dealership is for life.

R. da Silva

Jun 14, 2014

I got a quote from the online sales department (2013 Honda Fit) and then set up an appointment to see the car only to find out that the car was already sold when I arrived. All I was told was sorry about that by the sales manager and given an excuse that the sales rep didnt have access to the updated inventory information. My question is whats the point of giving a quote and setting up an appointment for a specific car if you dont have access to updated information???

Glenn

Jun 13, 2014

Easy and friendly from start to finish. Felt very no pressure to me which is my top priority. Jason my salesman did a fantastic job and helped me every step of the way. I highly recommend Spreen Honda and especially Jason their friendly sales guy!!

Martha Gtz.

Jun 13, 2014

After researching online for my dream car, the Spreen Honda dealership on Redlands Blvd. won hands down. Armed with my printouts I drove over to do battle. I had repeatedly be warned by well-meaning friends that car sales persons could be extremely pushy. Not true! A tall, smiling young man named Abner Soto was there to welcome me. He must have mistaken me for his grandaunt, because I was definitely treated like family. Abner chauffeured my husband and I around the entire lot in an air-conditioned car showing us what was available. I have a "bad leg" so I really appreciated the gesture. Of course, I spotted the car I was meant to buy. Abner took the time to show and explain every feature; exterior and interior. He did a fantastic job explaining all the high tech features on the dashboard. No question was too silly or too dumb to ask. When we finally started "talking numbers" his respectful demeanor did not change. The online quote which was substantially lower than the "on lot sticker price" was honored with no haggling. Needless to say, I am now the proud owner of a 2014 Honda Accord LX and thank Abner Soto for making it a delightful shopping experience. A special "Thank-you" goes out to Stephanie Smith, finance manager for 25 years with Spreen Honda, for making the last phase of buying a car stress free. If Abner and Stephanie are true representatives of this dealership than I wholeheartedly recommend that you cruise down Redlands Blvd. and buy your next car from Spreen Honda.

Willard Robison

Jun 6, 2014

This was a VERY enjoyable experience. Darin Fectzo was extremely helpful in understanding the features of the CR-V that we were unsure how they worked. There was a MINOR problem with the car in which was taken care of immediately, thanks Darin and Service Dept. Everyone was friendly and helpful in ALL phases of the buying process, especially Darin, who was present in all phases, making sure that we got the best service possible, even to helping out with the detailing of the CR-V. Avery big Thank You to everyone at Spreen, and especially Darin Fectzo.

RobbyRobison

Jun 6, 2014

This was an extremely pleasing and enjoyable buying experience. The entire process was geared toward my wants in a new car and my needs. I have never came away from buying a care feeling like I got the best deal possible and the sales force wanted to make sure I got what I had in mind in the CR-V.

Adnan224

Jun 2, 2014

Our experience to buy a new Honda Odyssey 2014 Touring Elite was consist of following 4 steps. Internet Price: I got a good price from Zach (their business developer on the internet) for Odyssey. Sales Person / Sales Department: We went to the dealership at 6:30 pm and Salesman John Awabdy met us. He helped us to buy the odyssey at the same price and same day and the color we were looking for. John is very hardworking and good salesman. we ended up our transaction at 12:00 am in the morning and John was side by side during that time. He also helped us in to get very competitive financing rate from Honda Financing. I recommend John Awabdy for his good services. Finance Department: In the Finance department Mr. Peet was very nice and cool even in way after hours. Later on we transferred the loan to our credit union for little better interest rate. Note: As we went to the dealership at 6:30 pm, though we got the color we were looking for, which is hard to find some time but I would recommend to get the car in the day light. The van was pretty dusty and needed a good detail. Service Department: Mr. Jim "the manager" was very nice and mature guy but I think he needs to look at their customer service reps and also workers in the workshop. They didn't detail the van properly at the first time and then I went again for complete detail and for installation of $600 accessories. Their job was so so and also poor and rude dealing. They worked on the car for 4 hours and they didn't offer courtesy car for free and charged a day as rental. We purchased a van of 46 grand and they can't offer a loaner car for free. This is a difference between luxury cars like Acura and Lexus as compare to Honda and Toyota. I have asked them to fix the moon roof rubber which they couldn't and just told me these things are common on such vans ..............starange :). Instead they service department put two tiny hard marks on the wind shield right in front of the driver, which is pretty sad. Let see how it goes down the road with service department. I think they can earn more money if they improve their service quality. In the end nothing is ideal in this world. We are happy and thank GOD and we are also thankful to spreen honda and their overall services. God Bless Spren Honda.

Jerry

May 21, 2014

I was looking for a car for my father in-law, Spreen did negotiate with me on the price I felt wanted to pay. So they will work with you on the price. That was the best part for me, and it was a really nice car.

Jonathan Ramirez

May 18, 2014

I just want to say that my new car experience was awesome! John Awabdy was excellent! Very informative and helpful all the way through. I highly recommend going to see that man if you're looking for a new car. Thanks John!

Goonz98

May 17, 2014

Darin Feczto is very knowledgeable when it comes to selling car. He help us to get the car that me and my wife are looking for, for the price and monthly payment we can afford.

jose pina

May 15, 2014

john awabdy was great I buy 2014 civic si at really good price thanks john for your help your the best and I will keep in busines w you

tropicthunderbolt1

May 4, 2014

i couldn't b more happy with my experience with spreen Honda. first there price for my vehicle was well worth the 2 hour drive from Bakersfield.. Darin Fectzo, my sales guy went way far and beyond to make me happy with my purchase. purchased a 05 Acura tsx fully loaded and couldn't be happier...Awesome car. Management was very helpful in being understanding to my needs. Darin made me feel like family, made me and my wife very comfortable considering the wait. no complaints here Just a very satisfied customer. Thanks Darin Fectzo, Thanks Spreen Honda

Tania & Antonio Lopez

Apr 28, 2014

As first time buying a new car with zero miles me and my husband really liked the sales people here and the best thing about them here at spreen honda is that they are not pushy at all. I want to thank Larry Perez and tony Lopez for their service and making us feel comfortable with this process and I definitely recommend them two to go to and make a car purchase, thank you once again Larry and tony!!

Momo

Apr 26, 2014

I had been to Spreen Honda in Loma Linda in the past to get my sisters 2010 accord serviced. However, after that experience I said to myself I would never go there again or recommend anyone to this dealer. I have had a change of heart since, thanks to the great, awesome service from Bik the sales consultant and John Awabdy, the Sales Manager. It was the fastest and easiest car purchase I had ever made. We told them what we wanted and within minutes the sale was final. It was great. John really wanted make sure that I was satisfied and Happy with My purchase of a 2014 Sport Honda Accord, and I am, no doubt. The service Dept has some work to do to convince me that they truly want to make there customers happy and that we want to go back there because of the great service. To the Sales Dept I would say... Keep doing such an awesome job!!!!! To John A, thank you again for such great, awesome service!!! Blessings!!!!

branden ellis

Apr 25, 2014

I wanted to trade my 2012 chevrolet malibu for a Volkswagen passat they where more then happy to help me trade for the car that I wanted and in the end I still had vary reasonable month to month payments if your looking to get a car don't hesitate to come here vary friendly sales staff along with helping the costumer get what they are looking for no pushy sales situation here

Valval

Apr 16, 2014

Honda,I am really great full with your sales man Darin Fectzo he managed to find not only me but my whole family a vehicle that we fell in love with at first sight with an affordable price he did anything in his power to help us out to buy something we really liked his performance was one of a kind he was polite positive and helpful he manage to take his time and explain to us how to work our car from bumper to bumper he even answer every question we asked with no problem .

mrs. wright

Apr 15, 2014

Good good. Thanks John A for working with us and putting up with our rowdy kids.

June

Apr 5, 2014

I purchased a used Toyota Camry today. I left to think about the price. I appreciated that there was not a lot of pressure to buy right then. John A was pleasant, helpful and professional.

HATEHONDANOW

Apr 2, 2014

Drove from way out of town for a supposed good deal on a New Honda and was promised by internet sales manager that numbers agreed upon would not change and be a no hassle deal. Right from the start they lied- I was asked to pay 300 dollars for a set of lug nuts on the car that are available from any other Honda dealer for 45?- when I inquired about the "Mandatory Option" the Manager MATT HUMPHRIES stated that THEY ARE NOW GOING UP TO 500 DOLLARS -for Lug nuts? Really dude! Well I had already wasted 4 hours at the dealership and had my credit run so decided to still move forward with the deal since I did not want waste any more time than I had already had. I was getting ready to leave the dealer in the New car with my wife in the passenger seat as the salesperson was helping thanking us when the Manager came knocking on the window of the car to tell us the contract was written wrong and we needed to write another one for a higher payment???? I was just SHOCKED. When asking the Finance Director STEPHANIE SMITH what had just happened- her response was: "DO YOU WANT TO BUY THE CAR OR NOT? WE ARE ALREADY LOSING MONEY ON THE SALE"........Really lady as an informed buyer I think not- This is customer service? So I am supposed to feel beat up by the SPREEN Management for getting a deal- and also have to get yanked out of a car that I just signed a contract for because of an error on the dealers part.......I WALKED!!!!!! Well I hope the good people AMERICAN HONDA READ THIS- THIS IS HOW YOUR GOOD NAME IS BEING REPRESENTED. By the way although I have bought and owned three Honda Accords in my life - I am leaving this Brand and moving to a more respectable brand...Sorry HONDA you lose a lifelong customer.

AlyssaBales

Mar 31, 2014

Thank you Ivan and Darbie for not only being super nice but also for giving my parents a great deal on my BRAND NEW Honda FIT! I love it so much it is amazing! Keep up the good work hopefully you'll have a #5 Sale on Saturday since my uncle and his girlfriend will be going down there!-Alyssa

SarahBenavidez

Mar 31, 2014

Bales Family purchase #3! Thank you for making my first time buying experience a memorable one! That showroom Honda CRV is a beauty! Thank you to the Spreen Honda Team!Ryan B

stevebales942

Mar 30, 2014

From The Bales Family, 4 Honda's, Thanks for best price and greatest service, Felt like a rock star, price on your cars nobody could matchand professional Courtesy and dinner at BJ's was great. Only dealer we'll buy fromSteve

KingsFan

Feb 24, 2014

I actually came in to Spreen Honda to get my 2011 Honda serviced before my family took a big road trip. Two months prior to this visit, I had received several phone calls and messages from Spreen wanting to buy my car. So while I was waiting for my car to be serviced I decided to go talk to Elisa and John A about these calls and see what "great offer" they had for me. Because quite honestly my family was pretty satisfied with the Honda we already had. My intentions was to ask them to remove me from the calling list. Well, as I talked with Elisa, she found the exact car that I wanted if I were to trade in my older car, and it was there at the dealership, straight off the truck. John A gave us his best offer first off, (which was in our eyes a great offer). So there was no hassle or no dancing around the price. He really took care of us. And when all was said and done, he was able to get our monthly payment lower that our current payment. We really appreciate John A. straight forwardness, and truly understanding us as customers. I told him straight up that I really wasn't planning on buying a car today, but just wanted to see the offer and how the numbers would end up. He took the time to get some numbers together, and didn't "blow us off" because we didn't have intentions of buying a new car. When my husband and I saw what Spreen had to offer for us to upgrade into a 2014, it was a no brainer for us. We couldn't be more excited to own a new Honda, especially with the bumper to bumper coverage as well as the Honda service package for the next 5 years. Spreen, because of this great experience, you will get our families business for years to come. We will be recommending Spreen to all of our friends and families that are looking for a new car. And icing on the cake, is that Spreen is a local business to our city of Loma Linda. If I have questions I don't have to drive for miles down the freeway to get to the dealership. We just get in the car and drive down the neighborhood. That goes same with having to get the new car serviced. I don't have to plan a whole day trip to a dealership. I also have to mention that Stephanie took great care of us in the Finance department. She answered all of our questions and was quick. And another person to mention would be Rick in service. When I originally dropped off my van to have it serviced he is the one who always greets me out in the driveway with a smile. He always answers my questions, and is honest to what service is needed for my car. He doesn't suggest items that are really not needed. And I always get a prompt call from him when the service is complete. All of these things are greatly appreciated. All in all, we couldn't be happier with the decision we made in purchasing the new 2014 Honda. Thanks John A, Elisa, and Stephanie for making it all happen!!! Spreen Honda is lucky to have such great employees.

Darlene Macias

Feb 21, 2014

John was amazing. He is the lead sales person for the buy back program and he did a GOOD JOB helping get in the car I came in looking for. I will definitely return in the future and recommend everyone to Spreen Honda of Redlands. A++++++++

Vic

Jan 30, 2014

This was a really bad experience. James nor Jason(?)never called me back after leaving them 2 messages each. After all that I still went to go look at the car. When I saw the car it had really bad cigarette burns. After 20 mins someone finally showed up. But by that time I just wanted to leave.

jamesd0580

Jan 29, 2014

I initially went there to look at and hopefully buy a 2008 Accord. I finally decided to lease a 2013 Civic. I believe I got a great deal. Thanks Spreen!

Jruiz2403

Jan 16, 2014

Zach was a very pleasant and friendly sales associate. I was very pleased with his service. I would recommend my friends & family to go to this dealership and to Zach.

natallie28

Jan 13, 2014

The worst place and the most hideous experience. Also be aware, they recommend that you review them on Yelp but if the review is negative, they have an in with YELP AND will get it removed. The worst ignorant, disrespectful employee was Mehmood Sheikh. He told us not to give him an attitude and not to tell him how to do his job when he was trying to force us to finance through the dealership. STAY AWAY!

hkwaliser

Dec 16, 2013

I have been here in the past, my brother, boyfriend, and I have all bought a car from Spreen and now 2 for me. Frank Lopez and James Powers provided us with excellent service. I drove from the Mojave desert about 2 1/2 hours away and because of my work schedule I couldn't get out there until Friday and they stayed 2 hours past their shift to make sure I was able to trade in my 2007 Honda Civic and drive away with a brand new 2013 Honda Civic with a great price. Elena Trujillo is the one who initially followed up with me prior to the sale to let me know about the very good end of the year prices for a new 2013 vehicle. Thank you very much for making this experience a great one! I definitely recommend this dealership, they have really have the best prices in the valley and the southern coast.

Baldividz

Dec 14, 2013

I have been coming to Spreen Honda 2 years after I purchased my 2006 Honda Accord from Rock Honda of Fontana over 7 years ago. Spreen Honda has always done right even when their employees have a made major insulting mistake. I have only had minor repair completed (oil change, light bulbs replaced, fluid check, and etc) at Spreen Honda since Rock Honda attempted to take me for a spin over 5 years ago. Spreen Honda almost lost my business when one of their Express Lube employee's insulted my husbands intelligence by arguing with my husband that my Honda Accord did not have a serpentine belt as it was a timing belt. Of course my husband, a heavy equipment mechanic, argued back and finally just shrugged it off because the pathetic little man would not listen. We left my car for the usual oil change, came back, paid and left. Almost home I noticed that my oil life was still at 5%. Now, I was HEATED!!!! Went back and my husband, who does not usually become upset, demanded to speak with a manager. Of course, all the regular service adviser's came out and inquired to the problem. My husband explained the argument earlier with the little man as well as not making sure all was taken care of with the car before leaving. Then Jim, the service manager I believe, walked outside and inquired to the problem and stated he would take care of all the problems. He fixed the oil life information and stated he would make sure to address the little man, since my husband was not only right but the little man should not have argued with my husband at all. Jim, as well as the other advisers, were apologetic and Jim put a free oil change on my account (I used it 4 months later, he kept his word). Well, I kept returning to Spreen and never had another problem. However today was even better than usual. Called service dept and spoke with Rick. Husband informed him my car needed the following replaced: serpentine belt, oil change, ALL fluids flushed; head lights revitalized, tires rotated, and any other minor service. Jim priced quoted us and provided 10% off. The price would be under $700. Perfect as my perfect car has 130K miles on it and needed a little lovin' (I LOVE MY CAR!!) Get to Spreen and meet Rick. See a "#1 service adviser" cup on his desk and of course have to hassle him to make sure to take care of me. He said he would. Well, when you have a major service work worth over $300, Spreen Honda will give you a loaner car for a the time. I inquired and Rick informed me Enterprise was closed on Saturday, so he was unable to get me the car. He asked another service adviser about car rental and that guy was just rude (don't know name but must be related to little man) Of course, Rick was extremely apologetic; however, I of course told him he needs to turn the cup in for a "#3 service adviser". LOL But he was empathetic with us and seemed to care and attempted to assist us with a drive where we needed to go. We declined the offer, but dropped off the car for some needed lovin'. Rick said the car would be ready before closing at 5pm (it was 1230). Later, Rick calls and says the car is in great condition, but just needs to also have the back brakes replaced too. Of course, price is a bit high as my husband usually changes it for much cheaper, so we decline. Rick says the car will be ready soon than. Calls back in less than an hours and says car is ready. It was less than 2 hours and car was ready! Perfect!! We get there and greeted by Rick. He explains all details, and we go to the "damage counter to pay". I ask Rick, what the damages are and he states $575 for all the troubles with the loaner car. (Let's just say when we dropped off the car, we had to drive illegal and Rick felt bad when we left.) I was so happy to pay and saved almost $125...on top of the previous discount he was already going to give me! Rick, YOU ROCK!!!! We only buy our cars from Spreen and def only use Spreen Service Dept too. I highly recommend them, especially Rick!

Rayleen Marmolejo

Dec 7, 2013

as a fist time buyer I was a little bit nervous about purchasing a car but Zach made sure that everything was token care of. He is a excellent sales rep and I would highly recommend any of my friends or family to him. Spreen Honda is a great dealer ship and working in a car auction I know exactly how costumers can get when their needs are not met to their liking. All of the sales reps where out standing. I want to say thank you again to Zachery Goodrich for all his help in helping me purchase my car. I love it!

cooper42

Dec 2, 2013

I never like going to Dealership anymore since internet was all you need without talking to salesman, if you know what i mean...Just too much hassle they offer you all kind of sweet talk,soda , coffe and everything that will make you comportable, Anyway I went to this Dealership and met this guy John Awabdy mild spoken guy and told him I am interested with that Honda Pilot '07. I asked if I can test drive it? So we drove to the freeway and back. Next seating down and figuring out numbers is another step, He's pretty straigt forward and I am seriuos customer and We went back and fort with the numbers, He knows where the numbers coming from and explain it well, I was satisfied and buy that Pilot. Well, you don't need to take my words. Go try it yourself. Thanks John.

Insight

Nov 26, 2013

I was prepared to drive 68 miles to Spreen on a Friday to view a CR-V. I spoke with a salesman who said the car was available and on hold for me and he would have it pulled up and ready when I got there. Right before I left, he called to let me know the car had been sold. Then he took my email address and promised to send me information other cars that were available. That never happened. Saturday, I test-drove an Insight at a different dealer but knew that the price was too high, and they wouldn't work with me. Sunday, I saw that there were still a few Insights within my budget, and I made sure they were there and that one in particular would be pulled around for me. That took awhile, trying to get ahold of someone and communicating via cars.com. But I was promised there were at least 2 Certified Used Insights that were available. I was ready to pay for the car in full and be done with the whole experience that day. When I arrived for my appointment, I waited a half hour to speak with a salesman. I found out that neither of the cars I was there to view were available- they had been sold the night before. This is information that the salespeople there should know BEFORE they promise to show someone a specific car. Because there is so much information online, including the CARFAX, it's easier to go into a dealership with something specific in mind. I wanted to hurry up and leave because I knew this dealer had nothing else listed in my price range and needs, and I needed to get back to LA and figure something else out. Thankfully, a salesperson, Ryan, talked me into checking out another Insight that had just been certified but not yet listed. He did the work to get me the same price as the other two Insights (although I really don't know why it was listed for so much more in the first place, as those two had less mileage and were EX models- the one he sold me was an LX in the same condition). This is the ONLY reason I stayed and went through the rest of the process, which was a nightmare. There was miscommunication between the salespeople, manager, financers, etc. EVERY single step of the process from that point on. At one point, it took two hours just to get ahold of someone in finance. I can honestly say that Ryan was the only positive aspect of my entire experience- God bless him for the work he did to help me that weekend! I can't honestly recommend this dealer, but I can say that if you do choose to go there, ask for Ryan Moody, and go into it knowing that you will need to double-check everything that is said, from the first step of the process to the last. This dealership has a lot of tightening-up to do.

Tim Popal

Oct 4, 2013

I researched alot of dealerships to get the best deal and this place was by far the best priced and only dealership that did not pressure me into buying like most salesmen do. Like most people on this review panel I drove 55 miles but was worth the drive. The only reason I give it 4 stars is that the salesman really had NO KNOWLEDGE on the car I was buying and could not answer my questions about the vehicle since it was a Honda dealership and I was purchasing a Chrylser 300. The Manager was very straight up and to the point no going back and forth on price and I got my car $4,500 below blue book value so I was happy and ended up getting the extended warranty since I was already saving so much. The Finance lady Sharon was the best very down to earth and great personality made my buying experience re-assuring!!

yeungling

Sep 5, 2013

My worst car buying experience ever. Used True Car to search for dealer quotes since I wanted a haggle free car buying experience. Since I had received the lowest quote from Spreen, they assured me that the quote was good and that they would sell me a car with no dealer add-ons or additional expenses (other than sales tax and lic/reg). They didn't have the color I wanted on site but said they had access to one and would bring it over once I was there in person.I called to verify that quote was for the car in the color that I wanted a NUMBER of times before driving the 50 miles to Loma Linda. But once I arrived I was told that they would honor the True Car quote ONLY if I buy the almost $4k in add-ons (a security system and the Finishing Touch exterior sealant). When I refused, they did offer to honor the quote but only for a car in a different color (one they had many of in stock). It was a total bait-and-switch tactic. I did not purchase a car from Spreen.

dlmman56

Aug 18, 2013

Bought a couple vehicles from this dealer, got rid of them rather quickly because this was an experiment for me since I had owned so many toyotas. What I learned was "if it aint broke, dont fix it" meaning, I should have stuck with TOYOTA. 1st honda, used accord needed $400 worth of work shortly after purchasing, work I had never heard of before, according to the service guy (whom interestingly enough drove a toyota as his personal vehicle). 2nd vehicle had serious wind noise as reported on edmunds.com. I immediatley went BACK to a toyota & was satisfied again. Experiment was a failure! Now I get nothing less than HARRASSED by SPREEN HONDA with marketing letters/phone solicitations, etc! I DO NOT RECCOMEND HONDAS & DEFINITLEY NOT SPREEN!

mikalepacbell07

Aug 17, 2013

I took my 2004 Honda Accord in for service, a recall and some other maintenance that was recommended when I had the oil changed in July. A problem was found with the radiator and Brian Rhoades (Service Advisor) called and sent pictures of the problem. We had the recommended work done picked up the car that day and drove it home. In the evening my husband found radiator fluid on the floor of our garage. Talked with Brian the next morning regarding the problem. He had us call Direct Towing to pick up the car and take it to the dealership. A problem was found with the new radiator. So I would not be without a car for the day, a rental car was given to me. This was all paid for by the dealerships service department, the tow truck and rental car. My car was ready by the afternoon with no charge to me. I am so pleased with the service I have received from Spreen Honda!! I bought my Honda at Spreen and have had all maintenance done there. They have always gone above and beyond to keep me happy. Brian Rhoades has been very helpful as all the service advisors are at Spreen. Thank you Spreen Honda for your exemplary service once again.

KerryPianalto

Aug 15, 2013

My wife and I cannot say enough about Spreen Honda and our sales person Natalie. We walked in looking to buy an Accord Plug In Hybrid in a month or so and walked out with the car. Negotiations were not about "winning" but reaching an acceptable deal. I was offered a fair value for my trade in, which I accepted. Typically I would rather get a root cannel instead of buying a car but Spreen and Natalie made it painless. I will definitely be recommending both to friends who are in the market and will be returning when we are in need of another car.

escalade218658

Aug 14, 2013

Spreen Honda was an amazing experience for us. Sales rep Frank Lopez was amazing and really had our best intrest at heart.100% recommendation.Ill be going back to Spreen Honda for all our vehicles. If you go in ask for Frank Lopez.

J.J. Galvez

Jul 25, 2013

I got awesome service from Natalie and the service department was great. You need a car? New or used, Natalie is the person to see:-)

Punkies07

Jul 20, 2013

Gabriel helped us out sooooo much he went beyond our expectations..... Best dealership of three I went to (riverside the worst).... Gave us the best Internet price no haggling and got in and out of finance within 30mins couldn't ask for a better buying experience. Thanks again!! I recommend everybody to work directly with Gabriel top notch salesmen

Rusty1959

Jul 15, 2013

This dealership is very unprofessional and deceptive. Went to buy a Honda Civic 2010 July 14 2013. After a test drive and checking out the car I asked the salesman (James M.) if he could swap the wheel coverings. The rims were rusted and my wife wanted different wheel covering. He ok'ed this with the promise of a full tank of gas and the car fax. Asked again 20 minutes later James M. said yes it was a done deal. We went to negotiate the price of the car and this man kept running back and forth between us and the sales manager Matt. Came back after the seventh visit to Matt office with a price that was about average with the other dealers in the area. Things changed dramatically when we offered to pay cash. James M. reneged on all of his earlier promises and treated us like we were criminals. He did offer to honor his promises if we financed. He said the sales manager was being a jerk that day and he had no options. We left. I find it hard after talking with some ex-customers of spreen that they would warrant a 5 star rating. Cross checking some of the names some of these happy 5 star raters are employees of Spreen. They play the game well. Beware of this dealer.

emodyssey

May 19, 2013

This was the best car-buying experience we have ever had. The response time to my email was speedy. My husband and I were dreading having to go to any car dealership in anticipation of a lengthy, exhausting, and exasperating negotiation. However, after reading the glowing reviews about the "no-pressure" business ambience at Spreen, we trooped down to Loma Linda with our young kids. THE GLOWING REVIEWS RANG TRUE! Our first impression was certainly positive, what with a Honda employee guiding my husband to park safely at a space. We were greeted by Daniel and directed to a spacious waiting area with a children's section which was clean, well stocked with books and toys and with a big screen TV. I opted to stay with the kids while my husband went to the lot. He said that Daniel showed him the vans he liked without voicing any sales pitches. After my husband picked an Odyssey he liked, Daniel brought it out of the lot and parked it in front of the office so that my kids and I could inspect it ourselves. It was followed by a test drive, again devoid of any sales talk/pressure. Daniel did all the legwork after that. He worked with our budget without pushing options; a "no, thank you" was simply accepted. Stephanie finished all the paperwork and explained their content concisely and in a friendly manner. We highly recommend Spreen Honda at Loma Linda and will definitely go back if we ever need another car. Thank you very much, Daniel and Stephanie!

Disappointed

Apr 20, 2013

We were prepared to drive an hour and a half with 3 kids to purchase a Honda Odyssey that we saw listed online. We called ahead and were told that the car was not 'ready' and needed to be detailed, tires changed, etc. (so why list it then??). We were discouraged from coming to see it and were told that we would not be able to take it home that day. They told us they would call us when we could see the car. An entire week later we received a voicemail from Jason on Friday afternoon stating that the car was now ready. We hopped in the car Saturday morning to again prepare for the drive out, and we called again to double check that the car was still there. Already on the road, we were informed that the car had sold Friday evening. We were prepared to buy the car last week and were turned away! Too bad, we were ready to pay cash and have excellent credit. I am very disappointed and frustrated with this experience.

James Prater

Apr 18, 2013

Besides having the lowest Internet price and the exact vehicle we wanted, Dennis Anderson for quick to respond to my questions and even answered me after hours. Other salesmen were supportive of the process even though I was not their customer. Stephanie in finance was very clear in explaining our options and I did not feel pressured.

chondaluvr

Apr 15, 2013

On presidents day, I sent an email inquiry regarding a new 2013 Honda Accord coupe and the owner, Chet Spreen, contacted me within an hour. I was stupefied and highly pleased. Shortly after that, I got an email from Jason Coates from the internet department with a quote that was quite reasonable. While I liked the idea of working the deal through the internet, I ended up just driving down the same night just to see what could be accomplished in person.Earlier in the week, I ran into a lot of "games" and questionable business tactics at Honda Cars of Corona when I explained my situation of trying to get out a car that was still practically brand new (2012 Civic) and into the 2013 Honda Accord. At Penske Honda of Ontario, the guy wouldn't let me test drive the car on the freeway even though I have a valid CADL. At Rock Honda of Fontana, I got bombarded coming out of my car and the salesguy wanted to "escort" us around the lot. At Metro Honda, they were awesome! and nice! but couldn't meet my price demands. It was nuts when I walked into Spreen Honda on Presidents day. While I didn't get greeted immediately because it was like a circus in there - people running around everywhere! - when I did get acknowledged, the young man was very polite and apologized that we would have to wait. They also don't have a receptionist at the front (at least not that I saw!) I ended up getting approached by Ryan Moody not long after that - I briefly explained my demands (which weren't outrageous - just a bit of a stretch), we then went out to the lot. I pointed to the car I wanted (2013 white Accord sedan lx). I told him I did not want any other color and any other model and I did not want to waste any time. Then we went inside, he took my information, and it progressed from there. I must say, I was a little stunned at their first "offer" but I said no way, and the next offer that they brought satisfied me. I then went into finance and Todd patiently explained all of the "extras" to which I politely declined all. I shook hands with Todd and Ryan and I agreed to pick up the car and bring my trade (CIVIC) the next night since it was already well past their operating hours by that time.The next day, I brought the Civic as promised. He took the keys, brought it around next to my new car, and we moved all my stuff to the new car. They even have a special slanted parking spot right outside the dealership where they parked my new car. The lights were shining down on it, and I was able to make sure that it was cleaned properly and there were no scratches. My new car was immaculate. I also got a full tank of gas, and an hour long "delivery" with Ryan Moody where he explained everything about the car. He really took his time and did not seem to be in a hurry even though it was really late. I drove my car home that night in utter shock (such an easy transaction, no hiccups!) and a few days later I got a follow up call from Ryan congratulating me and he asked me if I had any questions, as the Accord has A LOT more features than the Civic. I actually ended up going back a week later and having Ryan explain more features to me that I forgot to ask about in the first delivery. I don't like writing reviews, but I am a tyrant when it comes to working a car deal and have hiiigh expectations and Chet, Ryan, Jason, Todd wowed me and this review is well deserved and overdue.

Rygrego

Apr 15, 2013

Went in with TrueCar quote in hand (a price that was untouchable by every other dealer), met with Elena, no bait & switch, no upselling, showed us all versions of what we wanted, let us make up our minds (zero pressure). She presented all options available, but again no pressure. A truely great car buying experience. Anybody in the market get the TrueCar quote go in with the price (check around no one will meet or beat it) and you will be pleasantly surprised (I was). Pricing and the personel made the 70 mile drive well worth while.

SJM

Mar 31, 2013

I made arrangements to buy a new car with a trade-in. I spent 5 hours driving to the dealership and back, and spent two additional hours at the dealership waiting for follow-up by "upper management" to appraise the trade-in and finalize the sale of the new car. Ended with a dishonest manager and very incompetent staff. Very sad story.

Miguel Vargas

Mar 9, 2013

Best car buying experience ever. I received quotes from 6 different dealers trough PenFed/Truecar and Spreen's price was by far the best for a 2013 Honda Accord Touring. I live 50 miles from Spreen Honda and I did not want to make the drive there only to find out that they don't honor truecar quotes or force you to buy dealer installed options or extras. For that reason, I tripled checked with the dealer via email and they assured me that only TTL had to be added to the selling price. We arrived to the dealer early in the morning and finally meet our very professional an polite salesman Jason Coates. We test drove the car and loved it, however it was gray and we want black. Jason proceeded to check his inventory and found the exact same car we want arriving this week. We agreed to sign a purchase contract and just wait for the car to arrive. Jason couldn't be more professional and polite. We walked into his office, he offered beverages and really there was nothing much to discuss since the selling price was already agreed. He did very politely and with no pressure explained gap insurance, alarm, extended warranty and other options to which we politely declined. Then, We proceeded to the finance office where we were greeted by the Finance Director Derek. Again, he was very professional and presented all the information in a clear and precise manner and answer all of our questions. We signed all the documents and we are now waiting to pick up our new Accord any day this week. The whole process took less than one hour. We are very happy to have found this dealer and especially thankful to Derek and Jason for making this the best car buying experience ever. I have bought more than a dozen cars for me and my family in the last decade. I will be back soon to help my dad purchase a new pilot and look forward to deal with Jason. I would fly one hour to buy from Spreen but I'm glad is only one hour drive. I definitely recommend this dealer to anybody that wants to buy a good quality car and wants to save time and money. Do your self a favor and call Jason Coates at Spreen Honda. P.S. As far as the bad reviews, I honestly believe that those are posted by competitor dealers to make Spreen look bad. I really don't see how can somebody have a bad experience at Spreen Honda.

garyhow

Mar 3, 2013

I purchased a 2013 Honda Accord on March 2, 2013. I got pricing on line, very promptly, it was a great price, no quibbling. When I went to the dealer there were no surprises, everything was as stated in the quote. I received fair trade in value for my truck. They do try and sell you extended warranty and a few other items but there is no pressure to buy.Purchasing a new car should be a pleasant experience but seldom is. This was the the best time I have ever had buying a new car,I highly recommend this dealer.

danroz

Feb 8, 2013

Worst new car buying experience ever. I have purchased several new cars in the past years and this was by far the worst. The simple process of having my trade-in appraised was terrible. I was asked detailed and probing questions just for the appraisal. It was obvious my credit was being checked. I had a confirmed offer from another dealer and all I wanted to know was if Speen could meet or beat that offer. After selecting the new car I wanted and agreeing to the price several thousand dollars of options were added and had to threaten to leave on several occasions before the options were removed. Asking me if I was interested in the options is one thing, but automatically adding them to the contract and having to fight to have them removed is unacceptable. Will never buy from Spreen Honda again.

carrepair7

Jan 1, 2013

Spreen Honda reported many problems with my CRV which did not existed. More over they failed to tell me about major broken belt which almost caused car accident. The new mechanic who repaired the belt said the battery (one of the things they said was bad) was absolutely fine and did not need replaced.

eyvet1418

Dec 23, 2012

My very large extended family and my immediate family as well have always been Honda-buyers and have always been dedicated to being return customers. We have always gone to the same Norm Reeves Honda in West Covina and have bought at least 15 Honda's all together in the past 20 years. With that said, we went to do the same for my mom again a week ago. As someone who runs headquarters for an interior design firm myself, I am no stranger to making sure great customer service is priority but I also know the importance of repeat business. I refuse to ruin this review by speaking more about how horrible Norm Reeves is rather then telling you how amazing Spreen Honda is but I had to give you that back story so that this would make sense....I wrote an email to Spreen and got a very quick response from James Powers. I was surprised at the quick response and also at how personable he was. For a week straight (since we were not able to go to a dealer to actually shop for a car until that coming Saturday) James and I communicated and he was informative and honest about what deals the could get us. In the midst of this week-long relationship with James, the salesman from Norm called me as well, trying to recover what he lost a few days prior as we walked out extremely unimpressed by their tactics. I let him know that I'd rather drive from Newport Beach to Loma Linda because the customer service has been amazing and I've never even met James or anyone at Spreen. This Norm Reeves guy tried to make more empty promises but I basically told him to lose my number since he lost an entire clan of future Honda buyers. On Saturday -after a very stress-free week of communicating with James Powers, we showed up to the Loma Linda dealer and within a couple hours bought a very nice Honda at a very nice price. Mom loves her car! I have to say that I do have to be blown away to actually take time and yelp about something and well.....James Powers blew us away......we also met the owner to let him know how awesome our experience was and he was very nice as well.We left Spreen Honda talking about how awesome our experience was.....James made us feel like family, took care of my mom as if he would his own. If you want to buy a Honda, go see James!!! My husband and I will both be visiting him at some point as well ...not to mention the word of mouth I will be spreading around town.After 20 + yrs, Norm Reeves lost us to a dealer that blew them out of the water. I am SUPER impressed and thank you again to James for OUTSTANDING service

KA31296

Dec 14, 2012

I recently purchased A new HONDA cr-v from Spreen Honda IN Loma Linda Ca. I CAN RATE MY EXPERIENCE AS OUTSTANDING BECAUSE THE SALES PERSON, JASON COATES WAS AS FRIENDLY AND PROFESSIONAL AS I HAVE EVER ENCOUNTERED PURCHASING A NEW VEHICLE.HE WENT OVER BOARD TO MAKE SURE MY PURCHASE WAS A PLEASANT ONE. THE PRICE I WAS QUOTED WAS THE BEST I COULD LOCATE AND REQUIRED ABSOLUTELY NO DICKERING INCLUDING NO PROBLEM WITH ADDED FEATURES I DID NOT WISH TO PURCHASE.I WOULD RECOMMENT SPREEN HONDA, ESPECIALLY JASON COATES TO ANYONE INTERESTED IN PURCHASING A NEW HONDA.

Civiclover75

Sep 29, 2012

I came to Spreen Honda after going to another dealership who claimed to have lower prices. When I arrived at Spreens competitor, I found out the total amount financed included unwanted items. I didn't want the added cost, and came to Spreen. Jason was the one who greeted me, found the car I wanted, and gave me the best price. I had extra monies to buy the security for my Honda. Go to Spreen and ask for Jason.

Nekohonda

Sep 29, 2012

Jason helped me get a great deal on my used (new to me!) Civic. I'm happy with my Honda, and Jason made the deal real easy. I recommend him and Spreen Honda.

lovemycar

Sep 28, 2012

Dennis Anderson at Spreen Honda was so helpful and knowledgeable. He made my car buying experience go so smoothly! Thanks, Dennis, I love my new car!

Shirlf

Sep 28, 2012

Highly recommend Spreen Honda in Loma Linda and Dennis Anderson for a pain-free car buying experience! Dennis is knowledgeable and easy to talk to! He helped me determine just which Civic was right for me. No pressure, great experience.

sharroberts

Sep 28, 2012

Dennis Anderson at Spreen Honda in Loma Linda is the best! He is knowledgeable, friendly and low key. I received all the information I needed to make a good decision about which car to buy. He helped me make the right decision. No pressure, just good information to make your car buying experience a breeze!

KarmynJ77

Sep 26, 2012

KIEL was QUICK to assess the situation. Willie was an excellent Technician. For what I thought to be a complicated problem, these guys took care of RIGHT AWAY!! My vehicle was in-and -out in less than 15minutes. Thanks so much for the usual EXCELLENT experience Spreen Honda!!

Dogmom

Sep 1, 2012

I was refered to Spreen by a friend and am so thankful. My sales experience could not have been any better. My salesman, Steven Douglas, was so attentive. He answered my every question and made sure I got a great deal on my trade. I'll be back when I'm ready for my next car.

rickygladys

Aug 31, 2012

Had really great service at Spreen Honda in Loma Linda CA! Mr James Manego gave us superb treatment. Will definitely recommend to friends and family!

Terryocean

Aug 30, 2012

I had a great experience buying my new Honda Civic at Spreen Honda. I really enjoyed my salesperson Gary, he was very helpful, and a joy to work with. The people in finance, Paul especially were really knowledgeable, and provided great care. Simon was an excellent manager, I did not feel pressured at all by this dealership to walk out with a car...even though I did!

teddytwotwos

Aug 24, 2012

We went in with an online quote ready to purchase the vehicle. The vehicle was not on the lot & we were told we had to wait a week to get it but we were more than welcome to give them our money while we waited. After being ignored for an hour because the manager called a meeting, Fiinally a third salesman came out to tell us that they no longer were willing to let us use a used car while we waited for the Accord to arrive to the lot. The salesman only came out because we had gotten up to leave after being ignored for over an hour--we were the only customers in the place mind you.

Ricky

Aug 20, 2012

I purchased a new Crosstour from this dealer and was very happy with the way that I was treated. The price I paid was the same as what was sent to me by the fleet manager Vu Tonthat. My sales person was Dennis Anderson and he was very professional. Even the Finance Manager Pete Mattern was low key and I usually hate that part of buying a car. Everything was upfront and low pressure. What a great way to do business.

Mydaughter07

Aug 20, 2012

I just took my vehicle in aug 13 2012. 2 months prior in June I had about 600$ worth of work done on my 2006 accord. There was a service w/ the serpentine belt recommended that I did not do at that time in June. So now in aug my check engine light comes on. I took it in to spreen Honda next day and told them the situation. They were going to check my vehicle again to see what the issue was they did say that the sepertine belt would not cause check engine light to come on but that was only thing they recommended in June when I had pay for all the service being done. So they were going to charge an additional 50$ to even check my vehicle even though it was just in 2 months prior. I was pretty upset so I called another Honda dealership. I called rock Honda in Fontana. They were super nice and said bring my vehicle in they will not charge me and see what the issue is. So I asked for my vehicle back at spreen Honda and went over to rock Honda. They checked my vehicle found out what the issue was and fixed the problem. I asked how the serpentine belt was and they said that was in good condition and didn't need to be fixed. So basically spreen Honda was ripping me off and wanting to charge me for additional work that didn't need to be done. I'm very unhappy w/ spreen Honda and will never go back and will never suggest that dealership to anybody. They lost my business and were not loyal to me so now rock Honda has gain my business. I highly suggest rock Honda in Fontana. Not only did they fix the problem... They gave me a discount for someone else screwing up and they washed my vehicle. I hope this review helps those looking for an honest loyal dealership. FYI I am a single parent and I just don't want to see anyone get screwed the way I did financially. Please be mindful and really try to find that honest loyal dealership who will not rip you off and help your vehicle run like brand new. Again I highly suggest rock Honda in Fontana.

pasadenalady

Jul 7, 2012

Second car bought at Spreen Honda. No headache. no pressure in dealing with the price. Excellent Customer service !!!

Dale Christensen

Jun 3, 2012

I had a very pleasant experience working with those at Spreen Honda. It started off with a great (awesome) internet price quote for a Honda CRV EX-L. I then filled out a very short credit application and requested a lease quote. The lease terms were very good so I set up an appointment to sign on the dotted line. Everyone that I interfaced with was cordial and knowledgeable. I didn't get the usual "can you afford this amount?" type of sales method. They did have a pretty low inventory of CRV's -- I'd guess it's because of their low prices. They located the exact model and color we desired and will be picking it up in a day or two. We highly recommend Honda Spreen.

2012 CR-V EX-L RES

Apr 10, 2012

Got a great price for my new purchase, trade-in could of been better, dealer is pushy on extras but they did work with you re - extended warranty.This is my 3rd purchase from them, have always serviced my Honda's with them as well.Honda needs to adjust there name colorings, we thought we were getting a greyer Urban Titiium Matelic, but it turned out to be a bronze type color or maybe a light brown.

Wasted trip

Mar 24, 2012

Drove 2 hours to buy a car they never had. Don't waste your time at this place. Try Penske or someone else. Just stay away from this place.

ford lover

Mar 18, 2012

This was our best car-buying experience ever. The salesgirl was Sharp, friendly and knowledgeable. People there all were nice and we quickly made the deal on our used truck.

tiro13

Dec 30, 2011

I am extremely happy to report that my recent experience at Spreen Honda was a very good one. The sales person I dealt with, Andrew, was very helpful and followed up on several times to make sure I was up to date on the whole transactions. I can't say anything about other sales person but can definitely recommend Andrew.

Odessey_rao

Dec 24, 2011

I have received a trucar quote on a 2012 Honda Odessey Touring Elite for 250$ below Invoice price ($40537.66) From spreen honda, which is exactly 95 miles from where I live. Hoping to save my self the drive called on local dealers to match this price, instead of expressing their inability to match the price, they went on ranting and bad mouthing Spreen Honda. They claimed that Spreen was very unethical and was purely a bait and switch operation, This got me quiet worried about driving 2 hours north and getting nothing. The price difference from local dealers to Spreen was about 1500, I even offered to pay a little more than spreens offer, so I could avoid the drive, but local dealers were arraogant and their attitude made me take the risk of driving up north for 2 hours and take a chance.My effort was well worth it, There was no switch and bait, there was no upselling of accessiceries, no pressure, none at all.It took a while to process the paperwork and get the car prepped, but I was back on raod with the new car in two hours, I have not had to pay a penny more than what I received as quote from Spreen through TrueCar.And here is the list of liersPoway HondaClaimed that they had a employee from Spreen who told them all about Spreen's unethical practices and that Spreen was about to lose their Honda dealership.Their best price was 2500$ over Spreen's price.Poway Honda's mud slinging on Spreen Honda legally is slander, I have offred to testify for spereen if they chose to sue Poway Honda.Honda of Lemon GroveThese guys were a lot better than Poway Honda, price over $1250 on Spreen but tried to sell "pro pack". Claimed that spreen honda has unethical business practices. Bait and switch, sell add on's and so onHoehn HondaKatie, was a little better, she never gave me a price but, kept saying that spreen honda has unethical business practices. When I showed her the email trail with the VIN number of the car, she claimed that a car with that VIN number did not exist as she could check with honda and Spreen was gaming me. Now who is the lier and who is unethical?Bottom line is these local san diego dealers instead of competeing in the free market, are resporting to slander and cheating potential customer by spreading lies about compitetion.By the way, every employee, I delt with at Spreen, Vu, Jay, Justin, Albert, all were very polite and friendly.

Dana Point

Dec 13, 2011

I never expected buying a car could go so well. I was not comfortable with my local dealer (Wesoloh). He asked on the phone how much I wanted to pay- I told him- he said come on down. When I got there he could not sell me the car for that price... I got my new Civic for even less at Spreen. Daniel the internet sales manager gave me a quote by email... and honored it. When I got there... we didn't even discuss price. This made for a great buying experience. Thanks Daniel, Bob, Tony, Albert and the guy who found me the car I wanted at another dealer and had it brought right over. Awesome, start to finish... THAT'S HOW IT'S DONE!

jamcneill

Oct 8, 2011

I always buy my new cards on a credit card to get mileage points and then pay the car off with my home equity line of credit so that the interest is tax deductible. Spreen Honda refused to let me put the whole amount on my credit card and then sold me a loan that they promised could be paid off with a credit card. It was a lie. Honda finance refuses to except credit card payments. Don't believe anything this dealership tells you.

perydell

Oct 5, 2011

I got in touch with Jameson at Spreen Honda in October 2012 while looking for a new 2012 Odyssey. No dealers near me in Orange County were willing to come down off sticker price.Jameson found the exact color and model that I wanted and negotiated the whole deal with me via email. Great price. No tricks. Great and professional transaction when I came in to make the purchase.

Bill & Jeanette

Sep 19, 2011

Simon Lopez got me a great price on the internet sales,Follow up with quote asked what he needed to meet my desires. Beat my local dealer who could,t give me what i felt was resonable to close the deal.. No hassel sales. relaxed atmosphere great staff

Stayonthego

Aug 31, 2011

My Husband and I were looking for a 2011 CRV I had been to other dealerships but Spreen Honda beats all other dealerships hands down. Everyone there is so helpful but not pushy. Prices are the best and Internet Sales are great and honerd.

ticked off

Aug 22, 2011

I live 7 hours away from this dealership, but they had the car I wanted. On wednesday I had a relitive drive the car for me. He said get it! on thursday I called to see if it was still available and it was, so I drove 5 hrs that night. on friday I called again to be sure it was still available, the sailesman on the phone said he would call me back because he wanted to physically look to see if the car was there. He called back and said that it was. so I made an apointment to see it, and started to drive the next 2 hours, while in route the sales Manager called me to confirm that I was coming and that he would have the car ready for me, he greeted me with a handshake and a smile and intrduced me to another sales person who would show me the car, only she couldn't find the car. it seems that they couldn't sell the car so they sent it off to auction. I said I just talked to a salesman and a Manager 2 hours before and they both said the car was there. but they couldn't find it or bring it back from auction. The manager walked off and avoided me. and now 3 days later the car is still listed forsale here on the internet.

Angelvazjr909

Jul 25, 2011

I recommend this dealership to anyone who is looking for a new or used car without the pressures of pushy, annoying sales people. My personal experience was a very pleasant one from start to finish. Our salesman, Jameson Syn, was really cool.

Gloria Vilchez

Jun 28, 2011

Simon Lopez has, in my opinion and experience,been the Best Car Salesman I have ever dealth with. He is appropiate, polite, non-nonsense salesperson. Congratulations on such a great Employee. It was a great experience dealing with Simon.

Nelsonstikihut

Jun 23, 2011

By far the absolute best car buying experience I have EVER had. The dealership had a very comfortable feel, not stuffy like I was used to. I told them exactly what I wanted and walked out with ALMOST exactly what I had asked for. I never felt at all pressured or taken advantage of. My while experience, beginning to end took just over 3 hours, which I didn't mind at all. The least car I bought took much longer than that even though they had me believing the deal was already set up online as I asked. I haf one minor minor issue with the car, which they IMMEDIATELY took care of. I stumbled into this dealership kind of on a fluke, and I am do glad I did. I'll never go anywhere else. Thank you guys again!!!

AndrewW76

Mar 29, 2011

I purchased a black CRZ last week from Spreen and my experience there was awesome. Jason C. was the sales guy who took care of all my needs. Spreen Honda gave me a great price on the car and I'm very impressed with their customer service. Everyone who greeted me made sure I was well taken care of. Even my girlfriend was quite impressed. If I plan to buy another Honda in the future, I will definitely go back to Spreen. Great prices and great sales people. Highly recommended!!!

rebeccah

Mar 1, 2011

This is my second vehicle purchase from Spreen Honda in 2 years and I've dealt with customer service regularly... Everyone at Spreen Honda is friendly and knowlegable, I bought my Honda from Amanda this time, she was great!. I have purchased 6 new vehicles over the last 12 years and would highly recommend this dealership over all others. The sales department is always friendly, honest and will work to get you the best deal fast so you don't have to spend the full day at the dealership. As for the service department, They will get you in and out with quality service. I received everything promised by Spreen Honda and would never go anywhere else again. Spreen Honda doesn't play games-these people actually care about you and your vehicle

rickcastro

Mar 1, 2011

I purchased my new INSIGHT EX at DCH Honda of Temecula one week after my experience at Spreen Honda, and was able to get the price I wanted for my trade and a great price on the car. My experience with Spreen Honda was a disaster from the get go. I work as an accountant, and I know the intricate details of a lease contract and how they work. First off, Spreen Honda would only pay off my trade (2006 Ford Taurus SEL in excellent condition with 110,000 miles)which was about $1800. When I was finally able to negotiate the Kelly Blue Book trade in value ($3,800) for my car, I was suddenly told they had mistakenly used last years lease rate (.00011) or .26% to calculate my payment instead of the current lease rate of (.002) or 4.8%. If they were using the lease factor they claimed they mistakenly used, my lease payment should have been around $180/month instead of the $266/month they quoted me. Once they calculated the correct lease factor, the payment jumped to $304/month. Dishonesty abounds, and all this after my wife and I sat in the showroom for over two hours waiting to work out a deal. As an apology for NOT WILLING to make a deal and making us wait and wait in the showroom, we got a $25 Target gift card. When I got home, I re-ran my figures and came to the realization that Spreen Honda was rolling the equity of my trade ($2,000) back into the lease price of the vehicle. As an executive at the GM assembly plant in South Gate, my father did alot of business with Bob Spreen back when the Spreen family owned a Cadillac dealer in Downey. It's very sad to see what has become of the Spreen family business after my experience. Spreen claims to have never lost a deal over price. Well, not only did they lose my business, they've lost a customer for life.

Chase&Mari

Feb 28, 2011

What an enjoyable experience. My wife and I were referred to Spreen Honda from a neighbor who had purchased their last four vehicles from them. I can see why. So much better than any other vehicle purchase experience we have had in the past. Our salesperson Amanda was so informative. Mike in Finance got us the rate we expected. Tony Lopez the Sales Manager was incredibly gracious. He made us feel welcome and you could see genuinely appreciated our business. That meant so much to us! We will definitely be back!

tcarlos

Feb 28, 2011

After years of bad experiences with this dealer, it was out intent to just look and purchase elsewhere. However,Steve Douglas was an excellent salesman, went beyond the call of duty to answer all of our questions or get us the answer. There was none of the 'usual car salesman' act that is a huge turn off; just straight talk and lots of effort. His sales mgr, Rick and Pete in finance were equally helpful and very customer service oriented. In fact, it was a total 360 degree difference in our past experiences. Clearly they have started paying attention to customer service issues. Steve Douglas was just exceptional. We were his first sale and we couldn't have been happier to be just that. He really worked on our behalf. The follow up in the days after the purchase were just as nice - from Steve, Rick and another individual. Yes, we would recommend Spreen and Steven Douglas to others (and already have).Jorge and Terri Carlos

igobytom2

Feb 26, 2011

My experience with Steven and Derek are all 5's, but I cannot say the same about the other sales folks there. Funny Thing: what struck me as odd, is that Steven was the only one wearing one of those blue Helpful Honda Dealer blue shirts, the rest wear wearing black hoodies and I actually felt a little intimidated by all the gang types hanging around the dealership (Hey if I've gotta register to submit a review, I may as well be honest here). I hate wasting time at a dealership and Steven and Derek made my experience a good, quick one. Price rated 3, because it was an acceptable deal, but price was not the primary reason I was there. Lets face it, its a car, I don't get emotionally attached to a car, nor am I overly swayed by the initial car purchase experience. Lets see how well they do over the next three years...

T.Kim

Feb 5, 2011

I just bought a CR-V 2011 from Spreen Honda. My brother found out about Spreen from the internet. And we decided to go there after emailed Spreen and received a quick response from Vu. Customer service is great. Jameson (the salesman) is helpful and wonderful. The whole team made the purchase went smoothly. I'm glad that we went to Spreen Honda for my new car. (I like the good, clear view in the driving seat. My family likes the comfort of the CR-V whenever they hop in for a ride, especially my niece and nephew). I surely will recommend Spreen Honda to family and friend if any considers buying a car.

aismapper

Feb 3, 2011

Thanks to Jameson and Vu. Purchased the Black Civic LX-S I wanted and with NO hassles. You guys worked to get my business and I appreciated it. When I need another car I am definitely coming to Spreen Honda. Again, thank you for making this a pleasurable buying experience.

militarymember

Jan 27, 2011

My husband is in the military and we just returned to the States after being stationed overseas for 3 years. We used our financial institution to locate Honda dealerships that were participating in on-line sales with our particular bank. The base that we are stationed at is in a remote location where the nearest Honda dealership is approximately 90 miles away. My husband had been communicating with Vu (the on-line salesperson) all week and we were pleased with the quote that we received. We had secured a pre-approved loan prior to searching for the vehicle. So with the dealership check in hand we made the 90 mile trip to buy the car. When we arrived we were greeted by Shane, the salesperson, and after learning that we had been communicating with Vu and we were serious about buying, he ushered us in to begin the paperwork process. He started by highlighting a form and asking us to fill it out. He stated that it was "the law" and that the government needed to know where the money to buy the car was coming from. We noticed that the form that he wanted us to fill out was a credit application. We had explained to him at the beginning of our paperwork process that we had a check and that we would not need to finance the car. He insisted that we complete the form even though we had a check "because I don't have any other forms" to input the information in the computer. My husband filled out the form but did not write in his social security number or sign it. Shane then put some of the information in the computer and then went off to speak to another co-worker. The co-worker (I forgot to write his name down) came to speak to us and he explained that it was their company policy to obtain the information that they were requesting. I explained to him that we had a check from our financial institution and that they would not need to run a credit check since we were not financing the vehicle. He then replied that they (Spreen Honda) would need to contact the financial institution in order to ensure that the check was valid. I explained that our bank had representatives available 24 hours a day and that it would not be a problem. My husband even called a representative from our bank (United Services Automobile Association or USAA) so that Shane and his co-worker could speak to her. Needless to say, they disappeared for a few more minutes and never spoke with her. They returned with some figures for the car, but when we compared them to the figures that we had come up with, they did not match. We had already calculated tax, title, license, as well as document fees using the California DMV website and the final price that they quoted us was over $300.00 more than our calculation. After a few more minutes (which totaled over 2 hours of wasted time) of watching our salesperson input stuff into the computer and then get up and talk to his co-workers, they finally said that we could complete the sale in finance. They said that the total could be fixed once we got to the finance office. Once we got into the office, Mike, the finance manager, again attempted to have us fill out the credit application. He told us that it was company policy and that we would not be able to take possession of the vehicle until they ran our credit. My husband called USAA once again and the representative tried to explain to Mike that the loan approval letter and dealer electronic check should have be sufficient. She had explained to my husband and me that the dealership would be given a tracer for the electronic check and that it would be proof that the money was in the bank. The whole time that we were in the finance department another co-worker named Derek would poke his head in (from the office next door) and tell us that they needed to make sure that we were who we said that we were and that we would not be able to take the vehicle home that day unless they ran our credit. I then asked Derek if we left the check, once it cleared were they willing to deliver the car to us so that we would not have to drive another 90 miles and he said no. Mike was not willing to listen to what our bank representative was saying. He went so far as to tell us that we could leave. So that is exactly what we did. In the end we wasted over 3 hours with them. If they had initially told us that we would not be able to take possession of the car without a credit check, we would have left immediately. We contacted the USAA online vehicle purchasing program agent to give a formal complaint against this particular dealer. I notified them that I would be filing a formal complaint with USAA so that they can warn other military members about the potential scam that Spreen Honda is attempting. I also plan on filing a formal complaint with the Honda Corporate office. I understand that Spreen Honda is concerned with getting paid for the vehicle before it leaves the lot, but in my opinion they "low-balled" us with the attractive price in order to get us in the door. They then attempted every tactic in order to finance us so that they could get what they could out of us. When they realized that we had done our homework and that we would not give in, they knew that they had to get rid of us somehow. The price that they had originally quoted us was too good to be true. As stated earlier, my husband and I had just gotten back from a tour overseas so we needed a vehicle, cell phones and a place to live. We are contemplating buying a house and would not allow unnecessary credit checks to be run. At the beginning of the process, Shane, the salesman, said that since we were a military family he was going to give us the best deal possible. If this is the best deal that Spreen Honda can give a military family we will be sure to pass on (to other military families in the area) what kind of deal we received from this dealership.

lamphan3

Jan 24, 2011

my name is Lam Phan, i bought 2011 honds fit one week ago over all was good,i took the car home that evening because it was dark i had no chance to touch those feature in the car until the next morning i found the passenger seat cover was torn i call the dealer and brought it to them,they told me that my fault they do not fix it that really shock me,anyway this is my second grand new car from Honda i like it but never in my life that i will buy nay car from Spreen Honda of coure all my families and friends will do the same thing because they all were surprise that the dealer did not fix that for me

chunkylover70

Jan 23, 2011

Brenda Porter was excellent- very good interaction with her. She has a nice way about her- doesn't have that odd personality that many in the car business have. Trisha Macgee in internet sales referred her to me, and I thank her. Trisha was very helpful. I told Brenda that this was the first time I ever left a new car transaction and felt good about the experience, price, and product. it was a relatively quick transaction. I am thinking about buying a ridgeline in the next 6 mos to a year. I wouldn't go anywhere else for a new Honda. I live 100 miles away and it was worth the 2 hr drive. Also, I would recommend Spreen/Brenda/Trisha and Mike (in finance) to my friends without hessitation. If you are an informed consumer, and you want the best price- this dealer is the best that I have delt with (and I have bought many, many cars over the years). thanks,Mike and Nadia

pilotpilot

Jan 18, 2011

I drove 90 miles to get the vehicle I was looking for. I called few dealers before I went to Spreen, None of them were able to match the price quote. Tuan Lam helped me in buying the Pilot EX. Thank you Tuan!. It's Good to check with Spreen before buying anywhere in Los angeles area.

Dan Delavan

Jan 15, 2011

I visited Costa Mesa and Westminster Honda here in Orange County. What a joke the lots were not busy on the 29th and 30 of December for a reason, price. These guys acted like they were doing me a favor in selling a car. I went online and Vu emailed back in an hour or so and continued to answer my questions till 11PM. I had to go to bed. I tried one more time and went to Westminster Honda in Orange County and the guy tried to tell me they could not give any kind of deal and Spreen did not have the Pilot we wanted in stock. My wife and I discussed it and drove the 30 miles in rush hour traffic form Huntington Beach to Loma Linda. About an hour and a half as at that point I was not going to give these dealers a dime. While we were there they sold 12 cars as they call out the names as you go out to get your car and the employees clap. I know corny but it did tell me a lot about the owner and manager. What a difference 12 in an hour and half and we were not in the office the whole time. Tuan took us out on the lot and we looked for a Pilot that would suite us. They said there was one was coming in any day. While we were looking Tuan spotted a few vehicles that had just come in but would not be processed till the morning. Our silver touring Pilot with gray interior was there. We went in and did the paper work with Tuan and Todd. While Todd was doing the paper work his boss stuck his head in and said they needed him on Saturday as they were busy. This dealer ship moves vehicles. I was treated as I treat people in my business and they did everything they could to answer my questions. As for the women buying the used car I have no idea about that lot, but the people working in the new section did a great job. In fact the best I have ever had. I will recommend Spreen to anyone looking to buy a Honda. Lastly when we came back to pick up our Pilot the next morning Tuan was helping three different customers, one who flew in from San Francisco to drive it back, a guy who just kept saying he wanted to just pay and go but had to wait to get the paper work done and us just turning our car back in. All the other sales people were busy also. Tuan said they were hiring but you need to multitask. Maybe some of these Orange County sales people can go out here and go to work for a dealer ship who wants to move cars.

LakersWinItAll

Dec 26, 2010

I have dealt with Brian for a few years now and every time I go, he treats me like royalty. He always greets me with a smile and gets my car out very fast. I highly recommend him if you have a Honda to go to Spreen Honda and look for Brian!!!!!!!!!

pattydives7

Nov 8, 2010

We were referred to Spreen Honda by our two sons who both purchased new Hondas within the last 2 years.They both bought their cars,an Odyssey and a Civic Hybrid from Dennis Anderson.They were very happy with their buying experience at Spreen and they encouraged to call Dennis for a quote on a new Honda Accord. We have never had a car purchase go so smoothly.Dennis gave us a great quote and now we have a great car!We were extremely impressed with Spreen Honda and with our salesman Dennis. We will be recommending this dealership, and Dennis to our friends.

Baldividz

Nov 3, 2010

Went to purchase a used 4x4 truck for my husband. Now, I've gone to Spreen Honda in the past and have left disgusted and felt my intelligence insulted. However, I read reviews on this website stating that the sales service is above average now, so I thought maybe they have changed. I told my husband 'lets go to Spreen Honda'.We arrive at Spreen Honda and we met "Oscar". We let him know that we are interested in purchasing a 4x4 truck and if they had any available. Oscar informs us that they have only 2 on the lot. Great! Oscar takes us to the first truck and listed on the window is the kbb price (can't remember the price). I asked Oscar, "What's the price on this truck? Listed on the window is $amount." Oscar replies, "Yea, that is the price." I said, "Are you sure? The price is not cheaper than the kbb?" He replies, "No, the price is listed at the kbb price." Then he kept going on saying, "We only lower the price from the kbb if we had the vehicle for sale for over 60 days." I immediatly pulled out my phone and got ready to check online since I have NEVER heard of a dealer charging the kbb price. Oscar seen what I was doing and said, "You know what, let me go inside and check". I checked on my phone and sure enough the price was $1500+ less than listed kbb price. Oscar comes out and states that the correct price is the amount listed online. My husband wanted that truck...BAD! I broke it to my husband and said, "If they lied about the price right now, just wait until we get inside. Do you really want to deal with liars and cheats?" and he said, "Nope, lets go somewhere else."Moral of the story...once a cheat, always a cheat! They don't change!!!And now that I am really reading the reviews left from others...they are written as though a sales person wrote them. Would you, a person buying, really remember your sales person first and last name? How about full name for the manager, finance department, and etc? I wouldn't..first name maybe but not last! I believe that some of these post are from the sales team. Look at the words they are using "The internet Sales Team members, Jarod Sadelman & Albert Hidalgo, very friendly and responsive, and helped us through every step in the process. Andy Towns, the Finance Manager, made the financing process a breeze. Chet Spreen, the General Manager, is by far the nicest and most professional GM I have ever had the pleasure to deal with!" Sounds like a person working for Spreen Honda to me.

rem3006

Nov 2, 2010

My experience with Spreen Honda has been absolutely great!I was on a the market for a Certified Used Honda with specific criteria, and after over a month of searching and constant dealership visits and negotiations, Spreen Honda hit the nail square on its head. They had the perfect vehicle ('07 Accord LX Coupe with 29K miles which is a find on it's own, in great condition) at an unbeatable price. With a special discount being offered on Halloween, I was sold on the spot!The internet Sales Team members, Jarod Sadelman & Albert Hidalgo, very friendly and responsive, and helped us through every step in the process. Andy Towns, the Finance Manager, made the financing process a breeze. Chet Spreen, the General Manager, is by far the nicest and most professional GM I have ever had the pleasure to deal with!Forget the cheesy attitudes you'll come across at other dealerships. When you're given a price at this dealership, it's exactly what you get. No bait and switch and sudden amnesia BS, which is something a lot of us shoppers have come across at less reputable dealerships and used car lots. If you're on the market for a New or Used Honda, Spreen is where you want to go!!!

charliej8888

Oct 31, 2010

I had a great experience. The internet quote I received was $1500 less then any other quotes I received in San Diego for a new base model 2010 Honda FIT. All the other dealers tried to scare me into anything I would drive up to Loma Linda and be scammed. Good thing I didn't listen because the price was unbeatable and I didn't have to haggle at all. Freddy Flores was low pressure and efficient.

carbuyer!

Oct 7, 2010

I recently purchased a 2010 Honda Fit Sport from Spreen and it was a great experience! I used USAA's car buying service so my first contact was with Freddy Flores in the internet dept. Freddy was great from start to finish. He was prompt in his e-mail replies and at the dealership everything was straightforward and no hassle/pressure. Todd in finance was also a pleasure to work with on my purchase(note: I was pre-approved by Cap One so I was not financed by the dealership-they couldn't beat my loan rate). I had done a ton of research on buying a new car so I had read all about peoples various experiences across the USA. I can honestly say that my experience at Spreen was overwhelmingly positive and unbelievably easy. It was worth the drive from Los Angeles. Spreen not only gave me the best guaranteed price on my car( they crushed any quotes from any dealer in California) but their professionalism and service were a welcome bonus. Freddy and Todd made my car buying experience totally enjoyable and stress free. I recommend them to anyone looking to buy a Honda.

Julie TR

Sep 30, 2010

I recently purchased a new 2010 Honda Accord from Jarod Stadelman with the Internet sales department from Spreen Honda. He mad the process really quick and simple. Also, I had to have the new Honda in red. It wasn't in stock and he found my new gem at no additional cost out of my pocket. I found Spreen to have the best price too!! I paid cash for the new car, so every dime matters. I love Spreen Honda and Jarod for all the hard work and service they provided.

jdd76244

Sep 29, 2010

Kiel Coles was very helpful and provided me with an excellent customer service experience. Everyone I came in to contact with at the dealership was friendly and courteous. I would recommend Spreen Honda, Kiel especially, to friends and family.

scrm

Sep 28, 2010

Really had a great experience with Spreen Honda. Dennis Anderson was very easy to work with. Very helpful and professional. I highly recommend Dennis Anderson and Spreen Honda to anyone looking for a good car-buying experience. No pressure, no hassle.

KDH0351

Sep 27, 2010

My rating is based on the experience I had with S preen Honda, I never had the opportunity to become a customer of theirs. I had set up an appointment with a internet sales representative to have my trade in vehicle appraised, prior to driving to the dealer I called the sales rep to confirm my appointment. He advised me he was not going to be there, but to go ahead and go to the dealership for the appraisal. Once there I stated my business with one of Helpful Honda guys dressed in blue, and he told me to come back in two hours, very helpful and professional.I call back later during the day to speak to a manger named Tony, he basically did nothing to help me out did not seem to enthusiastic about gaining my business or really addressing the lack of professionalism by his employees. He did give me a trade in appraisal over the phone. Basically his attitude was to answer the issue at hand and brushing me off so he did not have to deal with me anymore, and did not even offer an apology for the earlier transgression.Needless to say I will not be doing business with Spreen Honda in Loma Linda, Ca and those Helpful Honda Guys commercial well you definitely will not be helped at Spreen.

sondheim

Sep 17, 2010

this review is to acknowledge albert hildago, internet sales manager, on his superiorcustomer service. we recently purchased a honda accord from spreen and drove out of our area to work with albert, because of his compeptive price and assurance that the car was exactly as we expected. when we were at the dealership...which is often a very negativeexperience...we were treated nice, the transaction was efficient and no hassle / no pressure, and albery made certian to detail the car and answer all questions. he is an excellent compliment to this dealership and we recommend working with him.

FrankMiyamura

Sep 14, 2010

I had a wonderful car buying experience today at Spreen Honda in Loma Linda. It had been 15 years since I purchased my last car so I really didn't know what to expect. Spreen had a wide selection of cars available and had the car I wanted at a great price. Freddy Flores in Sales and Todd Hunsaker in Finance made the purchase of my 2010 Civic EX-L hassle free. They catered to my every need and had me out the door driving my new car in minimum time. It was definitely worth my time to drive 70 miles from Gardena, CA. Thank You Spreen Honda.

allencarver

Sep 7, 2010

I spoke with Tracy or Stacy Ibarra on the phone after getting a truecar quote she assured me she had in stock the color and options I was looking for.I pressed her asking her please don't have me drive 40 miles for nothing she again assured me she had the exact color and options I want in stock .Classic bait and switch I drive all the way there and they only have the color I want with $5000 worth of extra bells and whistles.Total waste of time I will never consider doing business with this dealership.

gopackers

Aug 31, 2010

I had my car serviced last week at Spreen. Ive been taking my car there for years. And will contiune to go back. Not only do they have a brand new building but the people are great. I usually go to either Kyle or Brian. I dealt with Kyle last time and eventhough we needed alot of work. He worked with getting us a rental and helped us with understanding the repairs.

veeg

Aug 20, 2010

We were quite pleased with our experience with salesman Freddy Flores. He was prompt with emails and responsive by phone as well. He quoted us an incredible price and convinced us that there would be no catch or bait-and-switch when we arrived at the dealer. We drove 90+ miles to purchase the CRV and despite a little bit of haggling (to add on extras that we thought were unnecessary), we made it to the back room with finance specialist Andy Towns.This is where all the surprises occurred, right when our guards were down.First of all, we were told that there was a maximum that we could charge on the credit card, which was very low. We were not told of this beforehand and we have experiences with other dealers that have a much higher cap on credit card charges for the down payment. When we expressed our dismay, Andy had a "manager" (not entirely sure what his role/title is) named Kelly come in and talk to us and he blatantly lied and was extremely condescending and rude.Secondly, we were sold the "immobilizer" safety system for a ridiculous price once we got home and did our research. So we were totally ripped off after all that!! Charged more than double what other people paid. Plus we were told that this feature would give us a discounted price on car insurance which is actually not true because the "Direct Ignition System with Immobilizer" comes STANDARD with all CRVs so we would have had the discounted insurance rate already. Yes, the "immobilizer" system that we paid for, is additional security per Spreen Honda and per Andy Towns, but when I spoke to a representative from the Honda dealer directly, he clearly told me that Honda did not endorse this additional security system.Overall, we felt that the savings we thought we were getting from Spreen Honda did not actually pan out and we definitely wasted about 5 hours of our time.

matt.todd

Aug 16, 2010

My wife and I were going from dealership to dealership looking for a great buy. When we arrived at Spreen Honda we were approached by Freddy Flores. We were overcome by Freddy's laid back no pressure attitude. He took us around the dealership and showed us plenty of cars in our budget. With Spreen Honda's wide selection we had tough decision to make (color). This the most memorable experience ever. We will definitely refer our friends and family to Spreen and Freddy. Thank You

jjrs

Aug 8, 2010

thank you to john and rick in service at spreen honda in loma linda ,ca,they really make you feel comfortable,i can trust just sending in my wife by her self,thats a hard thing to find,so if your in need of a great honda dealership for your service needs

Dan10

Aug 5, 2010

I flew down to Southern Calif. from Las Vegas to buy a new Honda Accord from Ralph Graham at Spreen Honda. The price was so good that it was well worth the trip. Everything was just as stated by Ralph, and I think the most enjoyable car buying experience I have ever had.I am recommending Spreen Honda to all my friends. Be sure you ask for Ralph Graham, you'll be glad you did !Dan K - Las Vegas NV

CarNer

Jul 31, 2010

I submitted an online inquiry for a 2010 Honda Accord. I received a response immediately from Spreen Honda. My contact there was Freddy Flores. He replied fast and accurate. When I arrived Freddy was fast and very helpful in answering all my questions. Freddy made this the easiest and most joyful purchases ever. Thank you Freddy and Spreen Honda. Keep up the good work.

KAswan

Jul 31, 2010

I purchased a used honda fit from Spreen Honda, Andrew Saldana was really nice patient, and helpfull. The staff was nice and the process was qucik. I am very happy with my purchase and will refer Andrew as a sales men and Spreen Honda to all my friends and family.

sandywise

Jul 29, 2010

My mom and I had been out car shopping all day, and we were getting really frustrated, by the people and places we went to.Then we went to Spreen Honda, where we met Ralph Graham. He was really helpful and easy to talk to.He helped me find a nice used car that fit my budget, and made the whole process really easy.Later on, when I'm ready for a new car, I will buy a new Honda from Ralph and SpreenS.W. Redlands CA

sidneyyeates

Jul 27, 2010

After requesting a quote I received an e-mail from Ralph Graham with a quote for a Honda CR-V that I felt was very low. Upon meeting Ralph at the Dealer, Spreen Honda, I found the price to be just as he quoted and the purchase went smoothly without pressure. I was very pleased with my experience there and would recommend Ralph Graham and Spreen Honda for anyone looking for a new Honda. Because of my experience I have given this dealer a high rating.

Ronm627

Jul 25, 2010

Our first contact was with Ralph, he was very helpful with no pressure, and he answered all of our questions.Derek, a long time friend, guided us through the financing process and got us a very good plan.We had a minor repair issue and it was taken care of promptly and to our complete satisfaction.I would highly recommend Spreen Honda

jcouvret

Jul 9, 2010

I received a quote from Spreen Honda after putting in a price quote request on Consumer Reports. Spreen Honda's price was ~$1,000 less than any other offer. I worked with Dennis Anderson to locate the exact vehicle I was looking for. I am in San Diego, but the price was worth the drive. In fact, the price was so good, that I was nervous that they were going to play games with me on pricing once I got up there. But I was wrong - everyone was very courteous and the purchase process was simple. I would recommend Spreen Honda and Dennis to anyone shopping for a Honda in Southern California.

davidk123

Jul 1, 2010

i have been dealing with scott for about a year now and he always looks out for our needs with our car.he has never tried to hard sell us and even if we think we need more work done he always checks our history and looks out for our best intrest.i trust him and will keep going to spreen because of his truthfulness.

Dsaint

Jun 30, 2010

My family and I drove a long way to find a specific car. Jason had it ready for us, and even stayed past his shift to see us off. We came down for the pricing, and the great service surprised us. We plan on going back to Jason again to buy our daughter her car for college.

LornaB10

Jun 30, 2010

We live close to Spreen Honda in Loma Linda CA. We went in to look at cars and met a nice man named Ralph Graham.Ralph showed us a real good value on one of the few remaining 2009 Accords that they had.We decided to go ahead and purchase the car, and Ralph made the process really easy.The next day I was trying to program in our garage door remote, to our home link system, in the new Accord. I wasn't sure just how to do it, and right about then Ralph called to make sure everything was great with the new car. I explained what was going on and right away Ralph offered to come over and help me at the house. He got it working really fast.I was really impressed before, but Ralph really went the extra mile.We will go back to Spreen Honda for all our future car needs, and always ask for Ralph GrahamL BLoma Linda, CA

Bigstevie

Jun 29, 2010

If anyone is looking for an honest dealership this is the place to be. I came in to spreen honda last friday and asked to have my front brakes replaced, because goodyear had told me they needed to be replaced. About a half an hour later Kyle came back to me and said my front brakes were not needed. I find it very encouraging to think they were after my best interest and not trying to make a quick dollar.

viyo

Jun 28, 2010

I got a quote from Dennis Anderson from the internet that I thought was too good to pass up and I drove 50+ miles to Spreen Honda to buy a 2010 Accord LX. The transaction overall was smooth. He said due to the quote so low he could not give me the advertised financing rate, but the overall price including interest payments is still the lowest I have seen in months. I would definitely recommend this dealership to my friends.

annonymous1

Jun 20, 2010

I own a honda and have been to several honda dealerships before, but I have never been treated with such disrespect before. The sales/finance manager (Kelley) was extremely rude. We were trying to negotiate a price and he was basically yelling at us!!! There is no way I would be back. I will make sure to let my friends know how horrible and unpleasant the whole experience was with this dealership.

StnfrdGrad

Jun 19, 2010

My wife and I were at the Hyundai dealer next door to Spreen and walked over to look at the Civic, the sales person asked us if we could afford to 'step up' to the Honda and were we ready to spend more for 'the best'. We bought a Kia, your loss guy!!

tinnguyen_imax

Jun 19, 2010

Dennis Anderson is a great saleman from the Spreen Honda in Loma Linda. I've been searching for a good deal for a 2010 Honda Civic for my sister for awhile. One day I came across Mr. Anderson through internet and he quoted me the best deal. My sister and I came to the dealer couple days later and the price was not changed. He helped us to come up with the best financing solution. He even showed us how to use all the controls in the car. I have never had any salemans showed me that details in my last three vehicle purchases. He is the great saleman that I would like to recommend him to anybody potential vehicle buyer. I'm living 50 miles away from this dealer but if I need to buy another car, I would come back to this dealer.

teresa8098

Jun 16, 2010

This dealership is the has employees that are friendly. I gave this dealership all fives because it was a pleasant experience and they did everything right to ensure that they have a customer for life. The online salesman quoted us a price and gave it to us when we showed up later that day. We did not have to haggle over anything. The gentleman from financing answered every question under the moon that we had. It was completely different than the experience that my mother-in-law had we she bought her CR-V from a different dealership. Spreen Honda is great and if you have to buy a new car this is the place to go.

whiteda6

May 30, 2010

Bought a 2010 Honda Civic LX sedan and drove all the way from San Luis Obispo. I received a price quote from Vu Tonthat and when I arrived was happily greeted. The process was quick and painless. Did all paperwork and was in and out within 1 hour. If you want a fast and painless deal go and see Vu Tonthat. LUONG NGUYN

LakersWinItAll

May 28, 2010

I had my 2001 Accord in for a red SRS light that happened to come on a few days earlier. Kiel Coles greeted me with a great attitude and within 15 minutes, he told me that my car had warranty on the seat belt buckles, and it has 142,000 miles! And I was expecting to pay several hundred dollars for the repair, instead, they gave me a free carwash, repaired my Honda, coffee and donuts, without paying a cent. I will definately come back to Spreen Honda and Kiel Coles again!

laurajohnson

May 19, 2010

These gentleman gave the best service a comsumer could ask for. they went the extra mile to make sure I was completely happy with the service.they even washed my car what a great deal and I am very happy . I will only recomend this dealership to my friends and family. Thank you Brian and Johnathan Great service and you will see me again.

olivepit02

May 17, 2010

We searched thru an on-line service for a competitive price for a 2010 Honda Odyssey. Ralph responded immediately and let us know he would search for what we wanted. He replied back within 24 hours with the best price. When we arrived for our scheduled appointment, the price was as quoted to us, the car was there and there was no beating around the bush. We got right to the paper work without any hassles. Ralph was very friendly, helpful and patient with our questions.

hamfly

May 16, 2010

Greetred and treated with respect. Deal was done in a normal car dealer way. Tried to sell me several extras few times but I did not purchase any of that. People were good to work with with, however, took them three hours to complete the deal. It should have took only 30-45 minutes at the most.

gthorson

May 14, 2010

I was very satisfied with the service provided by Barry and the staff at Spreen Honda. The service was timely and efficient. I highly recommend them. I also appreciate the free car wash! I've had trouble finding a dealership that I can trust, and I think I've finally found one!

up2mynutsingrease

May 7, 2010

We're very happy with our new Honda Civic. We drove from Orange at rush hour with some skepticism because the price was too good to be true. However this was the easiest and best car buying experience we have ever had. There were no tricks, extras or high pressure sales tactics; everything Dennis Anderson (the internet manager) promised, he delivered. The price quoted was the price we paid.To top it off, everybody we met in the dealership had a "can-do" attitude! It was quite refreshing compared to the central Orange County dealerships we've visited previously.Spreen Honda and Dennis Anderson get 5 stars!!!!!!!!(CAUTION.... Gong is LOUD!!!!!!)

tvivekanand

May 4, 2010

I was planning to buy Honda Accord EX-L and was looking for good deal. I started with internet search and contacted few dealers. I requested a price quote from Spreen Honda over internet. I got reply in some time from Dennis Anderson with low price quote. I am from San Diego and Spreen Honda is in Redlands which is 100 miles away. So I first contacted Dennis over phone and talked to him about the car I am looking for and he gave me all the required information up to very great details. He even replied to my phone call while he was driving home.After discussing with Dennis about the car and finalizing the price I drove to Spreen Honda showroom to buy it. Dennis went over the entire process of how paper work going to happen. He explained the details of the vehicle and got the paperwork started. He also explained the accessories I can buy in details, but at no point I felt that I am being forced to buy these. Which seems to be fair business practice.After finalizing the deal Dennis went over all the functionality of the car. Starting from how to unlock the car, to the tuning and storing radio station. He also told me about the maintenance of the car and went over the manuals which come with car. I was handed over a completely clean car with tank full of gas.

kr19

Apr 30, 2010

Went in to buy a Honda Ridgeline - traded in my Mitsubishi. Matt was very friendly and didn't pressure me into buying a car I wasn't ready for. Looked at a few different models, but decided on the Ridgeline. Matt was very convincing - I had just been to a Toyota dealership and they were almost desperate for my sale. Matt was awesome. I didn't get enough money for my trade-in, but my monthly payment was low so who cares!!

Bernie O'Prey

Apr 27, 2010

I drove my wife's 2005 Honda Civic to Spreen's today and was most positively impressed with the friendly, prompt and highly effective assistance of Mr Rick Smith. His advice was appreciated, highly practical and timely. You are indeed fortunate to have a customer representative of Rick's quality, professionalism, knowledge and cheerful positive demeanor on your staff. Please convey my personal thanks to him and my intention to seek him out on the next occasion we have for maintenance service at your dealership. Well Done!Bernard P. O'Prey118 Anita CourtRedlands, Ca92373

ilovemypilot

Apr 26, 2010

I got my car serviced at Spreen and the service advisor's name was Kiel Coles. He was extremely helpful and friendly. He made me feel very comfortable and at ease. He let me know what else my car needed after it was finished being serviced and I definetly plan on going back for whatever else my car needs. Because of his great customer service, I will never take my car anywhere else!

KBforRE

Apr 26, 2010

I take my car to Spreen Honda for service, my service guy Kiel always has me in/out of there very quickly and to top it off my car even gets washed. Since I feel like I get good service there I drive from Riverside to Loma Linda to get service instead of my local Honda Dealer. Thanks Spreen Honda & Kiel Coles.

hondalove

Apr 21, 2010

I'm not the most knowledgeable when it comes to cars. That's exactly why I rely on the opinion of the service advisors greatly. Kiel, unlike most service advisors I've worked with, was not only very attentive to the needs of my car and took the time to answer all of my questions & believe me, there were a lot. Furthermore, he treated me like I've known him for years. He made me feel very comfortable, and more importantly, confidant. I am very happy with the kind of service Kiel provided and I know that my car's current & future needs will be taken care of by him. Thanks Kiel.

Diana16

Apr 17, 2010

My I.D. dropped inside of the e brake of my cousin's car and I couldn't get it out. I got there and Keil said to give him 5 minutes and he got it out! Thank goodness otherwise I wouldn't be able to fly back home tonight! Thanks for the fast and great service :)

steve1970

Apr 17, 2010

We're a young couple on a budget, and needed a bigger car for our family. I called Spreen Honda in Loma Linda. Luckily for us we got ahold of Ralph GrahamI say luckily because he was really fun and friendly, in fact the whole place seemed to be having fun, which put us at ease.They're not the usual stiff, shirt and tie vulchers like so many places have.Ralph was very helpful, and we decided on a used Ford that fit our budget. The whole process was surprisingly simple and we're so happy that we dealt with Ralph, because he made it very easy.Next time you buy a car, go to Spreen Honda, and ask for Ralph GrahamSteveRiverside, CA

larryd323

Mar 23, 2010

I bought a used Infiniti at Spreen Honda, in Loma Linda, Ca.Usually car buying is not fun, but the upbeat relaxed feel of the dealership, coupled with mysalesman Ralph Graham, made it very enjoyable.Ralph was very helpful, and his no pressure style made it the most enjoyable car buying experience I have had.I will definetly buy my future cars from Spreen Honda, and will only deal with RalphL.D., San Bernardino, CA

MattRoss

Mar 1, 2010

I had a great experience at Spreen Honda. The salesman Vu was great! I was able to get the exact car in the color I wanted. Other dealers were insisting this wasn't possible. Todd in finance also helping us get the best options. The paperwork was quick and everyone there really makes it a fun environment. Thanks again!

Ccindicane2

Feb 28, 2010

The prices were decent which is what caught my eye. However, the customer service is terrible. I called and spoke with a guy, Freddie Flores. He was trying to get me financed and after getting all my info over the phone, he said he would call me back with an answer from the bank. He never called me. I called him around 10am and he said he would check and call me back. He didn't. I called around 12pm. He said he would check and call me back. He didn't. I went in around 5pm(since I hadn't had a call back as promised) and was informed the bank wouldn't finance me without a co-signer. I found someone to co-sign me so I called good ol' Freddie again. Gave him all the info he needed. He said he would call me back. 2 hours later, I call and he informs me he is on a test drive and will find out and call me back. Here I am 6 hours later and still no call. If the answer is no, then call me and tell me no. But don't say you are going to call and not do it. That is horrible customer service. All I need to do is come up with another 1500 and then I can buy the car I want out right from them. But I don't know if I want to ever do business again with this company.

freewayflyer

Feb 27, 2010

I bought my last 3 cars from Ralph Graham at Spreen Honda and every time it has been a pleasurable experience. I enjoy their service dept because everyone is very friendly and they do great work. This time I needed a bigger car and Ralph helped me get a Honda Pilot. Stefanie Smith did my paperwork. They both made sure I got the security system I wanted. What customer service! Ralph gave me the best price possible, and made the whole experience great. I will continue to buy there and refer my friends tooV.B. LA, CA

BLIZZARD147852

Feb 10, 2010

I went in to Spreen Honda to get a new Honda Civic. My salesman was Ralph Graham. He gave us really good customer service. The car was for my son. Ralph was really friendly and helpful showing him how to work everything. Ralph gave us the best price of anyone, making it the best overall car buying experience I have ever had. G.C. Riverside, Ca

NoSpreen

Jan 20, 2010

This is the WORST car buying experience I have in my life. Those people over Spreen Honda have no idea what they doing. BTW, dont even bother to negotiate price or interest rate with them. Once you start doing this, they begin to ignore you, and just keep you waiting and waiting. Eventually they escort you out in very nice way GET OUT, WE ARE CLOSED.

Goddessofrainstorms

Jan 10, 2010

Nothing much to say except it was a fast, easy, stress-free experience. My sales guy Matt was so friendly and made sure that the Honda Fit I bought was the right choice for me in every way. The finance department was the hindrance to getting my car as fast as I'd like it but it only took an hour, so that's okay with me!! Would recommend, and will def be back for another car from these guys!!

SquallSeeD31

Dec 11, 2009

I am a young father who purchased a 2009 Honda CR-V EX-L w/Navi and a 2010 Honda Civic LX Sedan from Spreen Honda over the past two weeks because their dealership not only understands what car buyers are looking for, but has the leadership in place to adapt to an ever-changing automotive retail market.My shopping experience began on the internet, contacting multiple area dealers for "their best quote". The very first response received was from Spreen Honda Internet Sales Representative Matthew Humphrey, containing a brief vehicle description and competitive quote, specifically citing the MSRP and that price included destination/ad fees. After visiting other dealers who both lacked the trim I was interested in and were unwilling to come close to Spreen's quote, I called Matt to make an appointment.Matt was prompt and courteous on the phone, answering all my questions and keeping the conversation focused on just the facts. At no time did I feel sales pressure to "just come in". Upon arrival at the dealership, I was greeted by Matt personally. There were no questions about down payment, credit, budget, et cetera, just focus on our interest.Spreen Honda is a volume dealer, they had 4 units in inventory of a trim that was difficult to locate elsewhere in Riverside and Orange counties. As an added benefit, Spreen Honda does not add dealer-installed extras by default to most vehicles, so our selection was not limited by extras we had no interest in. Product knowledge was exemplary, and we took a demo of the CR-V. Matt was reactive to our responses during the test drive; supportive, not overbearing.When we arrived back at the lot, he led us inside to a sales desk and brought out a "four-square" to discuss the deal. He asked if I had a figure in mind for down payment, if I would be trading in a vehicle, and if I had a ballpark figure in mind for monthly payment. I explained that I am more interested in the sale price, and Matt was happy to oblige. The figure received from his Used Car Manager for my trade was just $100 short of the estimated Trade-In Value I had calculated in advance on edmunds.com, and the new vehicle sale price was settled promptly and amicably for both parties.With the figures agreed upon, Matt invited us to take a seat in the service waiting area, pointing out the complimentary coffee/cocoa/water machines and the paid soda machine. This waiting area features a row of chairs arranged "classroom style" facing a large wall-mounted television. Set just to the side of this waiting area was a glass-walled play area for children, and then further back the Parts and Service departments. Unfortunately, we were left waiting in this area for over half an hour for Finance, with our sales representative once coming over apologetically to mention that Black Friday was exceptionally busy for them.Once we were introduced to our finance manager, Todd, we found that the paperwork laid out matched the deal as described by Matt with no hidden extras. Todd offered us GAP Coverage, a Vehicle Service Contract, and the standard dealer-installed security system. I declined all products, and Todd offered to discount the security system because--as he put it--he's going to have to pay them to take it out if we don't want it, so it's less of a loss to discount it. When I declined the product again, there was no further mention of it or any other finance products, nor did I feel pressured at any time during the F&I process.The overall experience was so positive that I returned to the dealership just over a week later to purchase a second vehicle from them for myself, with similar results. That is perhaps the strongest endorsement I can provide for this dealership. In closing I want to emphasize that the staff seem genuinely excited and youthful in appearance and demeanor (if not age as well), and this certainly relieves stress from the purchasing experience.FULL DISCLOSURE: On my second purchase, my sales representative asked if I would be comfortable posting a review of their dealership. I received no incentive or preferential treatment, and no expectation of review score was dictated. I am happy to provide positive word of mouth for this dealership from two favorable experiences in a row.

markdavidson

Nov 25, 2009

I had by far, my BEST car buying experience after 4 purchases in my life. This was my first purchase at Spreen Honda and I have to say it was pretty remarkable. They just do things differently, they are kind and friendly, everyone is happy, the atmosphere is fun yet calm as well, very unique dealership. I bought a 2010 CRV and it is the best vehicle I have owned, this was my first import purchase and unfortunately I have to say this vehicle is far superior to my previous chevys.Big thanks to Todd in Finance and Andrew my salesperson, they made it fun and thanks to the staff for announcing our names and applauding, letting my daughter hit the gong, wow that was loud, and great tacos too! Thank you Spreen Honda you have a client for life.

jeremy_iu

Sep 7, 2009

I e-mailed them about a used car I found listed on http://autotrader.com. The next day I got a call from Kurt Spreen. I asked him a few questions about the car and set up a time to see it. My family made the long trek from LA to Loma Linda, drove the car, and liked it. I said I would buy it for the advertised price - it was a good price so I didn't even try to negotiate it.Kurt handed me off to a salesman named Dennis Anderson who was polite until I said that I didn't want to purchase the extended warranty - I just wanted to purchase the car. Dennis then rudely told me that he would not sell the car to me unless I bought a $2,100 extended warranty from their dealership!!Dennis started ranting about how they wouldn't make a dime on the car without me buying the extra warranty. He said he didn't see why he had to bend over backwards filling out paperwork if he wasn't going to make any money. He and his manager then flatly refused to sell me the car unless I bought the warranty. I was shocked! I didn't set the price. I didn't even try to negotiate. Why are you getting upset with me when i'm just offering to buy a vehicle at the price you set!?Unbelievable and blatant false advertising on their part!!If the advertised price was contingent on buying an extended warranty then they need to state that up front....and certainly, they should have mentioned it to me during the phone call. My family wasted an entire day driving out there, filling out paperwork...only to have him refuse to sell the car to me at the last minute.

anonmyousrater

Jul 22, 2009

This dealership is such a joke. I went in to purchase a car and took my friend who is in the business. After jerking me around for roughly 2 hrs without even showing me a car, the sales manager comes out and asks me what the problem is, I then replied with "your numbers aren't making any sense." He replied with "I actually came out to tell you to leave, we aren't selling you a car." I guess they don't like customers who actually know what they're doing when they go to buy a car. These guys are trash and set a bad example for all car salesmen. They couldn't explain why a 19k car was netting a $455 car payment on a 60mnth term with 3.9% interest. I'm no math genius but these guys are shady as hellllllll. Looks like they find their salesmen on the streets of S.B. dressed in jeans and their crappy blue T's.

luli80

Jul 19, 2009

I am very sure Spreen Honda is an excellent family dealership. I just had to come across FELIX AYALA and TONY LOPEZ. The worst customer care I've had in my life. Hopefully no other customer have to go through those 2 "internet department jerks." Spreen Honda was the dealer that offered me the lowest quote, but also the dealer with the worst customer care. No follow up e-mails or calls, lying about taxes, even sending me a quote for the wrong car! And after I expressed my dissapointment toward their customer service, the fleet manager couldn't handle it and had a "little tantrum". He actually had "Felix" call me and tell me that I made him "so mad" that he was raising the price on the car. Can you believe that?? HAHAHA!!! He even dared me to go to their dealer because I was not going to get their "super special internet price anymore". "The sales department don't have those deals". He is actually talking AGAINST his own dealer!!! WOW, that's very impressing. Mr. Spreen, you need to hire more qualified people. Now Mr. Ayala and Mr. Lopez FYI you don't treat your customers like that because reviews can be a B*TCH.

tylerwilliams

Apr 22, 2009

The experience at Spreen was unlike any I have ever had when buying a car. These guys are so chill, they have a very cool atmosphere at the dealership. They celebrate every purchse with an announcement and congradulations, they then escort you to a Spreen gong, that you get to blast as hard as you want, it's just a lot of fun. I was referred here by my co-worker who had a great experience and I would recommend them to anyone.I bought a 2005 Certified Honda Odyssey for my wife and we had the kids with us and they did everything possible to keep the process short and simple, I love that. Vu was wonderful, he really worked hard for us, he got us the payment we had to have and the vehicle is everything that we wanted and expected. Derek, the finance manager did a good job as well, he kept it quick and essential, we were in and out of his office in 30 minutes.I forgot to mention they wear t-shirts, tennis shoes, and jeans, no zoot suit wearing slimy salespeople here!GREAT EXPERIENCE!!

esparza888

Feb 22, 2009

After 2 months of dealing with other Honda dealerships I decided to give this dealer a try. I received an internet quote for a 2009 Honda Civic LX well under MSRP and another email saying they would take $500 off their best quote. Of course I was skeptical as I know the sneaky tactics of dealerships. I went in and was immediately greeted by John Cusi. I showed him the e-mail specials I had received and let him know I was a first time buyer. He was very friendly and informed me they would honor the internet price on any Honda Civic. I picked out my vehicle and went ahead with the credit app. I received a great rate (with a co-signer with average credit but longer credit history than mine) and was only required to put $1000 down. All other dealerships wanted $2000 +!!! Also while in the finance office doing all the paperwork extra features were offered to me but I was not pressured in any way. They also threw in a free alarm system!!! I was very thrilled with the way this dealership treated me and would definitely recommend it for anyone in the market for a vehicle. They have a very large inventory & excellent customer service. Ask for John Cusi.

samzgirl

Sep 18, 2008

Against my better judgment, I took my '05 element in to have the window regulator replaced and get an oil change. They called back with the parts/labor price and I was shocked. $380+! I had already looked up the part since I was considering replacing it myself and knew it was around $100. I was expecting the parts/labor to be around $200. I told them I would call back and let them know if I wanted them to proceed.I called Riverside Honda immediately to get their price. I had previously had a very positive, honest interaction with someone from Riverside Honda over the phone. Sure enough, they were happy to give me their price for the part and the labor. It was less than $250...which was over $100 less than Spreen's price. AND...he said I could bring it in "within the hour." Wonderful! If I ever buy another Honda it will be from Riverside Honda...and I'll be taking our car there for service from now on. I shouldn't have been surprised, but I was. Spreen was charging for labor what Riverside was charging for the entire job. Nearly half again as much!I called Spreen back and got them to match Riverside's price, so they get a thumbs-up for that...but I won't be taking my chances with their service prices ever again. I'll just skip the hassle and drive the extra miles to Riverside, where they seem to treat their customers with respect and don't over-charge.

dodgerex

Jul 7, 2008

I was sent an advertorial personally handwritten and I thought it was so unique and clever that I should see what it was all about. When I arrived at Spreen Honda I was immediately welcomed and asked if I could be helped, I said I was just looking and needed some time. The gentlemen said no problem and to let him know if I had any questions, very nice.Being an older guy, I like to take my time and assess the situation. I found just what I was looking for, a certified used civic for travelling to my grandsons baseball games. He has quite a few, anyways the whole experience was wonderful!My salesperson was Tom Doria but Chet Spreen sent me the invite. Thanks guys for the wonderful new car.

LLgirl

Jul 7, 2008

My son and I have been looking for a new car for sometime and we have been watching the newspaper ads very closely, looking for that really great deal. Finally we saw what we had been looking for a low priced Honda CR-V at Spreen Honda.We went there on July 5th to check out the car and hopefully make a purchase. We called ahead of time and spoke with Paul Clark one of the managers and he assured us the vehicle would be ready for a test drive when we arrived. So that afternoon we got down there and took the certified CR-V for a spin and I was amazed at how low pressure everything was, I had to ask to move along to running my credit and talking numbers, I had to ask to buy the car. This was very different and very nice.We bought the CR-V for wholesale value not retail and that was the beginning price, we didn't have to haggle with them. Again this was a very nice experience compared to past buying experiences.

mjp123

Jun 27, 2008

I can't belive I am actually reading these reviews. I went in to the dealership (referred by COSTCO) and looked at a Honda Fit. I was not able to take delivery right at that moment because I had to arrange my funds. With the price in WRITING and in hand I went in to take delivery of my Fit, which was still in stock. I was told they were raising the price by $1500 and if I didn't like it I could go elsewhere.The sales manger was so rude and talked down to myself and his sales people. I can't see how they possibly stay in buisiness. I have never been treated so badly. Maybe it's because I'm older and retired and they think they can take advantage of me.I went elsewhere.

Dennisa

Apr 6, 2008

I was referred to Spreen Honda via the Honda website. They sent me a good price so I stopped by. The internet manager introduced me to a young salesman who was very friendly and eager to help. He didn't seem to mind taking the time to show me everything, even though I was a "fleet" customer. The price I paid was exactly what I was originally quoted and everything went very smoothly. All in all this was a very good experience compared to other car purchases I have made.

wockawocka06

Apr 3, 2008

When i came in i needed to find the service area due to the construction going on and a Mr. Rick Welty helped me find the service area. When i went inside the service office a nice young man Richard Ortega helped me. My vehicle repairs were all done exactly like i wanted and everyone was so friendly. I will reccomend this dealership to anyone and everyone!

micky_4u22

Mar 18, 2008

I was pruchasing a car for the first time in my life and these people made it horrible. They are very rude and dont care about the customers.They lie a lot and will make car purchasing exp very tough.They gave me a bad price and told me to bring a lower one and they will match it. I did that and showed them the lower quotes. While trading their car for me with another dealer they found out that this is the only car available in SC and they bluntly refused me to give that car for the price they already promised.In return, they made me sit for 1 hr doing stupid documentation and told me that if i want the car pay the MSRP or leave.The sales guy was pretty cool and helpfull but all others i met were absolutely un-professional and liars.

hrcollector

Dec 20, 2007

We went into Spreen Honda to buy a used car. Let me tell you, this dealership has the most RUDE and UNPROFESSIONAL people working here, especially Rick Welty. I will never buy a car from Spreen Honda EVER and will definitely NOT RECOMMEND family, friends and business associates to purchase anything form them. Stay away.I am amazed at all the good reviews of Spreen. I wouldn't doubt they are all written by Rick Welty and Chet Spreen. Truly an AWFUL dealership.

ltfg

Dec 14, 2007

I went to this Honda dealer as a COSCO member against the advice of a friend who said that they lyed about his payment and when he went into finance they told him he was getting free stuff included in his payment. (they just quoted him too much payment to sell him more, he said) I told him he was probably mistaken COSCO researches their dealers and would not send me to a place that does that to customers. After seeing the manager jef and his asistent manager Ricky they were not sincere in the least I made my decision and drove 20 minutes down the freeway and bought a car somewhere else. I would sugest anyone else reading this do the same.

booke

Sep 27, 2007

I had a GREAT experience at Spreen Honda ! The staff was very knowledgeable and gave me honest answers. I have been shopping around and going to different dealership and had nothing but bad experiences. Other dealerships were pushy and did not seem to care about what I wanted. If they didn't have the car I was looking for they would try to push me to buy another car! When I came to Spreen Honda is was like a breath of fresh air! They found the car that I wanted and my salesperson did not make me feel pressured. everyone was very nice and made me feel completely comfortable buying my new car. I would absolutely recommend Spreen Honda and will be buying my next car withthem!

Tony Agrio

Sep 26, 2007

Never insult the customer rule 1.. If the customer comes in with documentation as to a prospective deal dont tell the customer his trade to much of a problem for them to deal with ( 03 Mustang Cobra with only 7000 miles)in perfect shape. The salesman and I were close to a cash deal and come clown comes in and blows the deal for the salesman.

Gchans

Jul 14, 2007

I took my 07 Odyssey in for a repair and it is still under full warranty. They did not do anything other than check the error codes from the computer. Said that they could not repair it and that I needed to bring it back later. They had it all day. I talked to a friend afterwards and he said that the error codes can be referenced in some Honda web site that states exactly want to repair. He guesses that they just did not want to fix it because it is still under warranty. Or I guess the other reason is that they just don't know what they are doing.I decided to take the car to another dealer. I just don't trust them.

RICKSHARF

Jun 30, 2007

This was the first time I had to buy a car in my life. My experience was incredible, and easy. I even spoke with Jeff about my future purchase and how I would be paying for the vehicle. When I came in they gave me a special fleet deal. Now I have my new Accord, and everything worked out for the best.I had some minor problems with some of the interior issues, my salesperson walked me out to the service writer and they dealt with them easily. Everything was covered by factory warranty. I would recommend them for sales and service.

samzgirl

Apr 19, 2007

Salesman (Paul Sandoval) was just fine. He sold Hondas to both my brother and my mother before my husband and I purchased our new 2005 Element through him in May 2005. We paid cash for our car and did not have a trade-in. I negotiated pretty tough and got the price I wanted without having to discuss financing, monthly payments, or trade-ins.Once we got into the finance office to be hard sold all the extras (alarm, service contract, undercoating, etc.) and the finance guy found out we were paying cash, had no trade-in, and didn't want any extras...well, we were treated unprofessionally. The finance guy was condescending, rude, and clearly p!$$3D-off. My husband and I left feeling insulted. The only reason we didn't write a letter was not wanting to relive the experience.My mother and brother have subsequently had horrendous (unbelievably so) experiences with the service department and Jeff Spreen, who they were told was the owner's son. Stay away from Spreen Honda!

rx_for_pa

Aug 29, 2006

I went to this dealer to look for a new honda civic. The salesman that approached me was very young and impatient. When I indicated to him what I was looking for in a new car his response was very condesending and unprofessional. I realize it's easy to criticise but over all I have to say that I was very dissatisfied with every aspect of Spreen Honda. The appearance of the inside and outside of the facility was dirty and rundown. I found no professionalism in any of the staff I encountered. If I'm going to spend my hard earned money I expect to be treated with dignity and respect and for this I will not visit this dealer in the future.

lalala

Apr 4, 2006

My first time there only b/c my car really needed an oil change and i was far away from my usual Unicars Honda in Indio. Seriously, they just want your money and nothing to do with you. After having paid i waited and waited for my car. finally i had to get someone to go get it. It was drying off in the sun...yeah....thats a great car wash. I was given my keys and that's all. I found a sheet on my passenger seat stating the stats on my car. At my usual Unicars Honda someone will sit down with me and tell me how everything went. some customer service...geez. Their service sucks and now i'm recieving mail each week about buying back my car, special deals, and other crap. thanks spreen honda. >:(

Cryogen97

May 13, 2005

I've been pretty happy with the service dept here. I have a highly modified accord and they'll still do service without giving me any guff. I haven't had much experience with the new head service guy, but the old one would try his best to save me money even if that meant I brought in some parts bought elsewhere. That was very cool of him. I'd recommend Spreen to any of my friends without hesitation.

leijie

Oct 10, 2003

My first experience with this dealer was with the sales folks while trying to buy a 2003 Accord. First they said my credit was iffy and would need to get approval first before they would sell me the car. They said they would call me back that day. They never did.<br>The next day I called them, they said American Honda said no. I hung up the telephone and drove 25miles to the next Honda dealer, and with in two hours drove home in a new 2003 Accord EX Leather, Leased through American Honda!<br><br>The next time I went there was for a brake wobble with this new car, now 10,000 miles old. It also pulled to the right. After leaving it there for a day, when I went to pick it up after work, I was told that there is nothing wrong with it, and that the brakes dont wobble and the car does not pull to the right. I had to pay Midas my self to have them turn the rotors, now it no longer wobbles when hitting the brakes, but it still pulls to the right. Both of these problems have been well documented on internet chat sites, like Edmunds.com. <br><br>Spreen Honda would not even turn the rotors! A $20 job, or check the alignment for me, they did nothing. I asked to talk to the service manager, and he suggested I take it to another dealer!!<br><br>I will never go back there again, EVER.<br>