Mozartchic01

24 de sep. de 2016

The dealer was very easy to deal with and negotiate with. They had many beautiful cars to choose from. They made the transaction easy and quick. Thank you!

Ryan133

20 de sep. de 2016

I called star motor sales, henry was my salesman he explained everything about the car. We took it on test drive. I fell in love. Henry didnt push me to buy it i was so comfortable in the whole process. He got me the best financing and a payment that am comfortable with. Thank you guys for the amazing experience you made it stress free

Karen

18 de sep. de 2016

Adam helped us with an unusual situation and made our purchase easy and stress-free. The team was very friendly and knowledgeable. Star Motors has a great inventory of cars.

Gabriele123

17 de sep. de 2016

Vert nice staff, adam the general manager was really good and helpfull. Thank u so much for helping me picking the right car. Totally recomendent this dealership

Kmalic87

17 de sep. de 2016

Awesome dealership! Came in looking for a daily driver that fit me and walked out very happy. Everyone was really helpful and friendly with helping me find what I needed. They made the process as painless as possible

Shalonta deannie

16 de sep. de 2016

I met Henry when I first came in he showed me all the options I have that go with my budget. He was able to get me great financing although my credit wasn't great.

Godfather1963

15 de sep. de 2016

When I first called the dealership and talked to Moe I was impressed with his willingness to show me the car over the iPhone doing FaceTime. When I arrived I was greeted by the manager and the salesman, Henry, and was offered a drink, shown the car and given time to examine it not feeling pressured at all to purchase the car. Everyone I dealt with was very polite and knowledgeable of the vehicle. When I asked Henry why I should by a car from them as opposed to their competitors down the street he gave me the history of the company as well as future plans for the company. I was impressed by this and the dealership's pricing on their cars helped make my decision.

Diaz1234

13 de sep. de 2016

Great customer service, was contacted promptly regarding the vehicle I was interested in, and set up an appointment. Great team of professionals fighting to get you the best deals out there, Fil and Henry are definitely worth seeing.

Mike

9 de sep. de 2016

I bought a 2013 Lexus GS 350 after shopping for a car for a while. The car is super clean and was the best deal available in the market. Salesmen are very friendly, honest and helpful.Highly recommended dealership.

Latesha Bernice Bullocks

7 de sep. de 2016

Had a great experience. Great customer service and very quick process. My credit was not that great but they found a bank to work with me. Alex was very helpful in the whole process and made sure everything was done in a timely fashion.

benjamin gutierrez

6 de sep. de 2016

Large selection of cars with great pricing. Staff were very helpful from selecting the vehicle based on my financing goals. Held up to their quality of service by acknowleging found problems in my used car and quickly worked to fix them. If you do come in, speak with Alex as he was very helpful. Would highly recommend if you are shopping for a new vehicle!!

Jose

2 de sep. de 2016

Me and my family were looking for SUV so Henry showed us more than one option. We ended up buying Acura MDX. Henry was so helpful and friendly. The whole experience was stress free. I highly recomend Henry if you want to come to star motors. Thanks Henry :)

owilliams

2 de sep. de 2016

I recently purchased a luxury car from this dealership within the last 30 days. I first will start by stating their selection of cars as a small dealer was phenomenal, if you're looking to purchase a used luxury sedan. Most used cars have 100000 + miles, but most of there selection hasnt even hit the factory warranty mileage allowing the purchaser to X additional warranties to to cover future car repairs. Alex, my salesperson was instrumental in helping me find the right car. He was more concerned with what I wanted, and not what INVENTORY he had to move. Financing was AWESOME!!!!! Fil took care of the process and was able to work independently in getting me approved while I carried on with MY day. And he was honest every step of the way. I have spent hours at dealerships only to walk away 6-8 hours later with a not so great deal or not my ideal car. This dealership personalizes your buying experience. All in All 3 hours...and I was driving a great car with a great finance. Im referring anyone I know. And will be purchasung my next car from these fellows. Integrity, care, and professionalism. The experience car buying should be!!!!

GORAN PILJAGIC

2 de sep. de 2016

I was looking to trade my VW Golf for a family car. Looked at various dealers and wasn't getting what I was looking for. Went to Star Motors and was able to trade me VW Golf for a VW CC. To my surprise everything went simply and smoothly. No headaches, no hidden messages and a deal made in a day. I am very happy with my new car and the service I received. I have recommended them to family members and colleagues.

Marcos Velasco

27 de ago. de 2016

I went in to Star Motors looking for family car options at something affordable. Henry not only welcome us but made as feel like we were part of the family. He showed us different vehicles around and explained the different features of the cars. At the end we couldn't have liked our choice better.I definitely recommend Star Motors.

cretepd119

26 de ago. de 2016

I was in the market for a used Mercedes Benz SL 500 and had checked out seven different dealerships. Star Motors had exactly what I was looking for! The vehicle was not only the best of what I had looked at, but was also the lowest priced. I am totally happy with the purchase and would recommend that anyone going to Star Motors, ask for Alex Dobrovetsky. Perhaps the most knowledgeable and courteous sales rep that I've ever had the pleasure of dealing with. Believe me when I tell you, his GM is lucky to have him! Sincerely,Ed Simon

Smithurban

23 de ago. de 2016

Hello world, let me tell you guys about the best place to buy a top notch vehicle, Star motor sales in Downers Grove, Il. Awesome customer service. Seriously if you're looking for a nice car call my guy ALEX

MikeKolodziej2198

22 de ago. de 2016

Went to many different dealership including perillo bmw, they sell lemons. I found star motor sales, they have the best cars an best prices around an they can get just about anyone into their dream car

Author

21 de ago. de 2016

I recently worked with Mike at Star Motor Sales, and he was hands down amazing. I highly recommend working with him. He is extremely knowledgeable and professional. Simultaneously, he made the entire car shopping experience fun! I test drove multiple vehicles and asked what seemed to be thousands of questions, and he could not have been more patient. He initiated questions to learn about my needs and then provided professional suggestions. He explained pros/cons about each option and wanted me to be an educated client, and I really appreciate that. His calm demeanor and light heartedness made the process very enjoyable. Thanks Mike!

Devin1

20 de ago. de 2016

Great experience! I couldn't ask for better service all round. The customer service was very personable, I genuinely feel like they wanted to make sure I was 100% happy and comfortable with everything. I recommend this dealership to any and everyone around looking for a used car at a great price.

mrunda

16 de ago. de 2016

I took the train to Chicago to buy a Lexus. Alex from Star Motors picked me up from Union Station and he was very friendly and gracious. We drove back to the dealership to check out the vehicle I wanted to buy. It was everything that was described and more. I loved it right away. We took a long test drive, came back and completed the paper work, and I was on my way. The gentleman that did the financials was so knowledgeable and friendly (fast too). I felt very comfortable through the whole process and I am very pleased with my car and the whole experience. I would buy from Star again and I highly recommend them.

Punchy

15 de ago. de 2016

I walked into STAR MOTOR SALES... Looking for a car after being turned down by major dealerships. The car salesmen Alex was wonderful!!!! Please listen to me. If you need a car go to STAR MOTOR SALES!!!!! You will not be disappointed.. Very wonderful and friendly people.....

Alex and Marianina

15 de ago. de 2016

We looked at 6 other dealerships that day. Mostly bigger dealerships. None of them made us feel as welcomed as this one. We were greeted by Moe M. with water. We asked for an Acura rdx/mdx. Moe brought us 3 great looking vehicles and lined them up. He explained each car and answered every question. Never being to pushy. Fil G. was great and helpful at finding the best deal and explaing the numbers. Really recommend this dealership. Thx Moe and Fil G.

Venus Horne

6 de ago. de 2016

I have an awesome experience at Star Motor Sales. Alex was very attentive even after the sale he made sure i the car was running great and it was. I have had no problems with my truck and I love it so far!

Steve

17 de jun. de 2016

Just bought my BMW 650 from star. i could not be more happy. they were willing to help me paint the weeks for a very good price. my bmw was in great condition. thank you guys for putting a smile on my face.

Big Truck Shane

12 de may. de 2016

Extremely friendly and courteous. I was out of state and I asked them to drive the truck to Lang's auto repair across town for my pre-purchase inspection. (Langs was excellent by the way)... They took the truck to Lang's and picked it up the next day. Lang's gave me a report that the truck was overall excellent but they listed a few things I would need to do if I wanted to take the truck off road. It was fine for normal driving but needed some changes to go off road. I informed Star Motor Sales and they excepted my lower price so I could make the changes myself back at home. Then I took a train to Chicago and they came to the train station to give me a ride to their dealership for the test drive and purchase. Very easy to work with and will happily accommodate out of state buyers with everything needed.

Tracy Lettiere

23 de mar. de 2016

I had just an amazing experience with everyone at Star Motors! I had not bought a car in over 10 years and was completely dreading the process. I knew what I was looking for and they just happened to have exactly what I was in search of. I bought my second Mini from them as I love this car. Finding the right fit is always a dilemma but there it was! Mike was my salesman and was completely helpful, patient, kind and just simply wonderful! Fil the financial man is fantastic. Extremely honest and helped me make the right decisions for me personally. Even the rest of the team at Star who were not part of my sale were super friendly and helpful! This was the best experience I have ever had with buying a new car! I dread no more! Thanks Boys!!

EROC5390

1 de dic. de 2015

MIKE WAS VERY RELAXED AND ALL THE SALESMAN THERE WERE COURTEOUS. HE LET ME DRIVE THE CAR TO MY MECHANIC WHICH WAS 30 MINUTES AWAY. HE REPLACED FOUR TIRE SENSORS AND TWO TIRES ON THE CAR THAT MY MECHANIC SAID IT NEEDED. OVER ALL THEY HAVE A GREAT SELECTION OF LUXURY CARS.

Ron

6 de ago. de 2015

i came to star motor sales shopping for a car. they were very helpful. all salesmen were busy with customer so Adam the sales manager was willing to helped me. Adam spent with me couple of hours having me trying all different kind of cars. I was very pleased with the service. In addition to that Adam gave me the option to return the car if i didnt like it since i was confused between 2 cars that i liked. i actually stopped after 3 days and i asked Adam if i can change to the other car, he did it and it was a very smooth transaction. Keep the hard work star motor sales and wish you all the success. Ron.

Jn_Tb

4 de mar. de 2015

I would start with Start Motors for any future used car purchase. Their offices may be bare-bones, but their inventory is top tier. I bought a very impressive Acura, deemed a "keeper" by my mechanic who had rejected two other cars from other dealers. Although they didn't bend on price, they were very cooperative to resolve a few issues that surfaced from the mechanic's examination. They made a serious effort to make me happy. I truly enjoyed working with Adam and Alex. I actually had fun buying the car from Star Motors.

franco

20 de feb. de 2015

i just bought my 2011 audi q7 from these guy.. i feel like a happy customer. thank you adam for helping me.

Jim Murphy

25 de nov. de 2014

This dealership specializes in high end cars, with different options to fit everyone's budget. I called about a Jeep Grand Cherokee SRT-8 and dealt with a gentleman named Alex. His product knowledge about all of the vehicles was extensive and impressive. This place makes you feel comfortable with no pressure sales tactics. The General Manager Adam, welcomes you as a friend, not only a customer. He also has the lowest prices in the luxury pre-owned market. I also recommend their Finance Director, Chris. He will get you the best rates available with prime and sub-prime banks! Very competitive! I enjoyed purchasing my vehicle at Star Motor Sales, and will definitely refer business to Adam, Alex, and Chris.

Brian Mu

7 de oct. de 2014

they made it very easy and smooth to buy a car. I was pleased with the F250 i got from there. Thank you Adam and chris so much for all your help. Star motor sales is a must try if u are looking to purchase a car

CRowe14

7 de oct. de 2014

I recently left a review for one of their salesman, Alexander there at Star Auto. Earlier this evening, I received a phone call from a manager there by the name of Adam. Let me first say that he is a grade a gentleman and was very apologetic and wanted very passionately to remedy the issue and even do what he could to get me in the vehicle. It's not possible due to the amount of negative equity I have in my trade-in, but he was more than ready and willing to assist me in Andy doable way possible. He apologized for my experience and assured me that it was not the culture of the facility. We ended the phone call cordially and with the understanding that if I need any help or have any questions in the future, to feel free and call him specifically. Thanks alot Adam, I greatly appreciate your time, attention and efforts regarding this prior situation and having the desire to make it right! This is what service is all about! When I am in a better situation, I will definitely contact Star and speak with Adam. A+ guy!

CRowe14

4 de oct. de 2014

I first called a week prior to writing this review. I spoke to the salesman named Alexander. He wasn't entirely rude, but not one to listen to what you have to say. I found that very off putting. Almost immediately, it felt like his main concern was selling you the car-period! His first question to me was: How much do you want to put down?? I sat on it for a week, called back and was given a bit of run around. He then tried to pressure me into running my credit before providing me with rough numbers, which can be done by a dealership..its been done before! Then gave me an offer for my used SUV that was an insult, and tells me that, the price he gave me is what they are selling it for at Star Auto. I informed him that the offer was laughable, and for him to have a good day. If I see another vehicle at this location I am interested in, I will make sure I don't deal with Alexander, and I advise you don't either!

Bay Malek

22 de sep. de 2014

Flew to Chicago from Nashville to purchase 2008 BMW 650I. Nash Picked me up at airport. Thank you very much. Had a lot of questions prior to the trip. All was taken care of by Nash and Chris in Finance and Adam. Nash, a great classy young man and very helpful. Chris in Finance. Thanks for taking care of everything. Drive back to Nashville was awesome. Thanks for everything guys. Will fly back to purchase the next car from these guys. Oh by the way Nash, Thanks for smokes....

angry evo x

18 de ago. de 2014

Car I bought was basically a lemon. Was full of problems after them saying it was good. They lied during my buying process which was a hastle. Wouldnt agree on terms that was written in paperwork. In the end of having the car for 3months mind it was 30k I had to trade it in to a dealer cause it was such garbage. Highly recommend you dont go here.

Chicago Bears

14 de ago. de 2014

From looking at the car on cars.com to leaving the lot, it was an absolute joy in buying it. The dealership was like a 5 star hotel. The sales person, finance director and general manager were very professional !!!

Colin

14 de jul. de 2014

Just bought a Lexus LX470 from Naj. Car was very fairly priced and in very good condition for its age and mileage. I was allowed to take the car to my mechanic (Elmhurst Auto Clinic) for evaluation - they recommended I buy the car. No leaks or any other issues. Paperwork was a breeze in and out quickly and no sales pitches for add ons! All in all a good experience, thanks Naj!

Edge11122

4 de jul. de 2014

Alright where to begin. So I went to check this car out and when we got there the car wouldn't even start and doors wouldn't open. I looked at the battery and knew immediately it needed a battery. Acid was coming out if the battery. I told the salesman it needed a new one but insisted it didn't need one. Told the manager about the battery he said they would change it but they never did. They jumped it and it was fine. Then I checked the oil an it was clearly old and I could tell right off the bat it needed to be changed. Salesman insisted it didn't need to be changed and was recently changed. Also was lied to about how long the car was on the lot. And I am still having problems with the door opening sometimes. Ended up buying the car and a week later took it to jiffy lube. Long story short I go to jiffy lube and get a battery test and the battery was almost near dead and was also told the oil was extremely old. All in all these are small repairs but still the fact that they lied to me on numerous occasions doesent sit well with me. Definetly expected more from these guys with the reputation they have.

Yo

21 de jun. de 2014

Well this being my first purchase at a private dealership, Naj and the staff at Star Motors helped the process go smoothly. They did all they could to get my title process as quickly as possible to get me on the road. Their service dept. promptly took care of an issue noticed the day of pruchase. Thank you Star Motors!!!!!!!!! Mr. Howard

Jesse

2 de abr. de 2014

I would highly recommend this dealership to anyone and everyone if they ask me where to go for a vehicle w/ the right price and great condition. I just recently purchased my 2007 lincoln navigator from them a few weeks ago. and i have to say that dealing with alton was a breeze and he was very knowledgable and straight up about everything. Also having the fairest price for a navigator around that i could find, also want to thank chris the finance guy for patiently working with me and my fiance to get the price to thr right monthly payment needed. Overall it was a great experience and i would go back there when i need anothervehicle!!! 5 stars for star motors!!!! thanks guys

Laurie..

24 de mar. de 2014

I found the car I just purchased on Star's website...worked with an awesome salesman named Fil, and he went out of his way to explain everything about the car, and assured me it was in great condition and he was sure I would be very happy with it...being from out of state, I bought it sight on seen, and I must say, it is everything Fil said it was...He arranged for the vehicle to be transported to my home, and I am very, very pleased with the great service, information, and kindness shown to me by Fil...I would for sure purchase another vehicle from them, and must say, they were a pleasure to work with. Thanks again Fil, and can't wait for warm weather so I can put the convertible top down!! The car was exactly what I was looking for..Thanks again for all of your help.

Tina

11 de mar. de 2014

I saw thier vehicle online, visited them nice place nice collection of cars and most were very clean and taken care of. I drove the car, I thought it would have some problem because it was the lowest on the market but turned to be really nice. Naj was my sales person, he sold an amazing Mercedes C300 Thank you star motor sales, I had a good experience with you.

Germanboost

11 de mar. de 2014

For a small dealership I was surprised by the quality and quantity of cars the guys at star had. I recently totaled my car and needed something decently cheap and german. (this time with AWD) I ended up walking out with an Audi A4 and Fil was a great help without being the typical pushy salesman. Even though the price was already good Adam was able to sweeten the deal for me and fill up my gas tank. I forgot the funny foreign guys name, but he does finance. He was a riot! Overall, Great experience with these guys!

DMC

8 de feb. de 2014

We purchased a BMW X5 and Alton was extremely knowledgeable of the BMWs and was a pleasure to deal with. Fil was very helpful and assisted with the loan paperwork and answered all our questions and provided results with our inquiries. The entire Staff works well together as a team to successfully complete the sale. Great Job!

James

5 de feb. de 2014

they asked me to write about my experince about my recent purchase with them, I delt with the salesperson Naj, he was really nice. the car was detailed, cleaned & serviced by thier service department which I required to see how they do thier inspection for thier cars. I like this place I will recommend them to any one need to purchase a LUXURY vehicle.

Exclusive Limos LLc. .

29 de ene. de 2014

I bought 2 cars from Altin , both 2011 Lincoln town cars ( I own a small limo Business ) I live in Washington DC so it was hard for me to go out there and actually Check the cars out , I had Altin describe me everything over the phone and I know that I can be a pain but he actually stood on the line for over an hour until we went over everything I needed to know and he was very transparent with his information . I will buy a car here again and I do recommend Star Highly ! Thank you Altin see you in the summer !

william

4 de ene. de 2014

I have bought over 20 cars in my life but it was never easy like star motors. i bought 2011 MDX from then it was at a very good price and the car was in top condition. Chris the finance manager was really nice and got my aproved while i already have 2 car loans open. Adam and my salesmen was very helpful as well. thank you

Abraham

16 de dic. de 2013

I Purchased a Clean 2007 BMW X5, I had a wonderful experienced staff from sales to delivery of the vehicle. I was greeted by friendly staff and truly they changed my perception of my car buying experienced. and Extra Thank you to Adam for help making the deal go through.

David

9 de dic. de 2013

i bought my Mercedes GL from Star Motor Sales. Adam helped us to make the purshase easy. me and my family are happy with the server. I would like to thank every body at Star Motor Sales for their great service. David

JH

31 de oct. de 2013

Just bought a vehicle from Star. They were very easy to work, flexible with my payment (slight delay waiting for a stock trade to settle to pay for the vehicle) and offered a low pressure/friendly experience. I would recommend them to anyone.

Gabi

14 de oct. de 2013

i just bought my Honda fit from star motor sales. they gave me a very sweet deal. the manager Adam was very nice he helped us fixing my mom's car and he gave us a very good deal. the salesmen Nash was very polite and worked very hard to make this deal happen. i am very happy with my new car and would like to come back as soon as i need a new one.

unhappy customer

10 de oct. de 2013

Never ever buy a car from these poeple !!! I wanted to talk to the superviser about the deal we finished and he refused to talk to me. The sales person said he would call me back In ten minutes 4 times but he never did. When I asked for the manager he refused to talk to me on the phone. Beware !!! Once you finalize the deal you mean nothing to these poeple. Stay away from this dealer !!!!!!!!!!!!!

Ben Latoria

31 de ago. de 2013

In all my years of buying used cars, I have never been more pleased with the service I received at this dealership. From the moment I walked in, I was greeted with a cold bottle of water on a hot summer evening. Despite my less than stellar credit, they were not deterred from doing whatever it took to get a deal done. The salesperson, Alton, was very cordial, and despite my 4 year olds excessive shyness, he quickly turned her into his little buddy. When it came time to make the deal happen they were very straightforward and open about what they could and could not do. I responded very well to this and I was able to follow suit allowing for very efficient use of both of our times. When it was all said and done we drove off in the car we wanted with a two year extended warranty. Thanks to Adam, Chris, Phil, and Alton for helping to get me into the car I wanted despite my poor credit. If your looking for a dealership with an honest, hardworking staff that treats all of its customers with respect whether you have stellar credit or just had a bankruptcy discharged, this is the place to go.

BenLatoria

30 de ago. de 2013

In all my years of buying used cars, I have never been more pleased with the service I received at this dealership. From the moment I walked in, I was greeted with a cold bottle of water on a hot summer evening. Despite my less than stellar credit, they were not deterred from doing whatever it took to get a deal done. The salesperson, Alton, was very cordial, and despite my 4 year olds excessive shyness, he quickly turned her into his little buddy. When it came time to make the deal happen they were very straightforward and open about what they could and could not do. I responded very well to this and I was able to follow suit allowing for very efficient use of both of our times. When it was all said and done we drove off in the car we wanted with a two year extended warranty. Thanks to Adam, Chris, Phil, and Alton for helping to get me into the car I wanted despite my poor credit. If your looking for a dealership with an honest, hardworking staff that treats all of its customers with respect whether you have stellar credit or just had a bankruptcy discharged, this is the place to go.

Alberto

30 de ago. de 2013

i bought my 2005 Honda s2000 from there great deal! they financed me with good rate.. i actually end up making new friends at star motor, i would love to work there.

Martin

19 de ago. de 2013

bought 2 cars from star motor sales on saturday. i was in the market looking and not ready to buy but because of the deal Adam gave me which ii couldnt t pass on, i end up buying 2 cars. i was very happy. at star motor sales they work as one family and that's why it's very easy to work with them.. thank you guys and see you on monday to pick up my other car.

Matthew Brown

14 de ago. de 2013

I was on a long search for my S550 and finally found the perfect color combo at Star Motors . I walked in a little bit late to check out the car and . I worked with a Guy named Altin , very nice guy i asked him to describe the car before I drove out there ( 1 hour drive ) Didn't miss a thing. Adam was the manager also very professional and friendly ! Very quick process .

MichaelMM

29 de jul. de 2013

Great Costumer service , very friendly staff ! Altin took very good care of me . Highly recommend Star Motors ! I will be most definitely doing more business in the future !

Robert

27 de jun. de 2013

Great deal, professional operation, yes i do recommend them.

Nicola

26 de jun. de 2013

I bought my 2007 E-Class from Starmotorsales, after i was in chicago area for couple hours visiting another dealership, i almost gave up because i didnt like the car that i was looking at and they where playing me there.. I thought i will be coming back home without the new e-class that i really wanted!! i was lucky enough to stop by Starmotorsales. it really changed what dealership means to me, i felt like if knew them for years, the salesmen, the manager and the funny finance manager were very helpful and they worked very hard to give me a very good deal on my trade and on the car that i bought from them. Adam went out of his way to make sure that i am going to leave with the new car. and i got to say that he is the one who really made this sale happen. i love my new car and i would recommend Starmotorsale to everybody. Than you again Starmotorsale and definitely will see you back again soon.

Kurdes Adams

11 de jun. de 2013

I bought a 2006 Land Rover HSE Green, they were helpful. they work there as a family and that's what i liked at Star motor sales. i'm sure if I have any problem with it later thay will help me out of it and advise me what to do. They have a wonderful financing programs, thier finance man Chris he is very kind and really funny. at the end, I really thank Star Motor Sales workers for their service.

Mike G

11 de jun. de 2013

Awesome dealer, they are very helpful they were willing to stay after hours to help me getting my car. never believed in an honest salesmen, but these people over star motor sales are very good honest and willing to do whatever it takes to make the customer happy also there financing is great i got declined in few places but at star motor sales i got approved with fair rate . Adam was a very good manager gave me a great deal and helped me fixing my sisters car. TOTALLY RECOMMEND THEM.

Black Female

16 de may. de 2013

Bought a 2006 Mercedes Benz ML 350, check engine light on, some kind of fluid leaks, was told by sales manager to bring it in and what does he do; just keep telling the uncertified mechanic to turn the light off. After taking this car to a Benz dealer i was out of $6,000, yes i said it. Sales manager wouldn't take my phone calls, owner pushed me off to the finance manager, which he said he would speak to the owner to see if he would help pay for the repairs. To this day i have not heard from anyone. Poor Customer Service!! I give Star Auto Sales a BIG FAT ( F ). I give the sales person a F, sales manager a F-, stop trying to charm people with all you promises and your lies so they will buy, and you cant back up any of those promises or your lies. I was taken advantage of by this dealer being a Black female.

MercedesMIKE

23 de feb. de 2013

Thank-you STAR MOTOR SALES !!! I love the 2009 Mercedes !!! Jason & Fil you guys are great !!! The finance guy "CHRIS" was so funny ! It's been a great experience and look forward to seeing you guys again ! keep up the good work ! Mike

Janet Davis

21 de feb. de 2013

Words can't explain the horror i experienced with these inexperienced people. It would an insult to put these people in the same category as real professional salesmen.

Louis

12 de nov. de 2012

Came to visit star motor sales & look at a BMW 745Li, my salesman Najeb was very friendly and the manager Jason was full of charm. It was a rainy day & a show room packed of customers... Star motor sales is a cozy & friendly dealership. The cars are very nice & upscale. The staff are the real deal. I bought the BMW & must admit, I'm very pleased. Najeb, Jason, & crew THANK-YOU!

in love with my new car

10 de nov. de 2012

I just bought a white BMW from them. Beautiful car selection. And excellent customer service! Chris made financing very easy. All the problems I found with the car are being fixed and paid for by them. When I originally saw the car it was 1k less than internet price and they honored that price for me. Couldn't have asked for better customer service! Thanks Jason, Chris, and Phil!!

SvrE46

8 de nov. de 2012

The sales guy I dealt with was a little pushy (think he was newer) but his manager was great and helped in negotiations. They absolutely do not want you to leave when negotiating (that's the feeling I got). The car was "fairly" priced compared to other dealerships but did cost me a little over 1k in repairs and maintenance after purchasing to make proper. After negotiations, repairs, and taxes I would say I paid on the higher end of the spectrum for this car. Most of their cars are decently maintained but some do lack in various areas as I found out. They more or less just shine these things up after obtaining them at auction. They may insist they are pre-inspected ect ect but I recommend an independent inspection. I pointed out tires when negotiating and the salesman said t not a new car Tires were at 3/32which is just the legal limit. They would not let me put the car on a lift at the dealership but said I could get it inspected if I want. They kept reassuring that all the maintenance less tires was up to date and car is as good as they get. The repairs I found included bypass valve (low boost pressure under 3k rpm), ball joints, control arm bushings, exhaust leak, tires, and brake pads. This was all done a week after ownership. I also did new ignition coil, plugs , and wires since the plugs in there were from a very poor off the shelf brand. I was also sure to change the oil out to proper fresh synthetics since the history seemed questionable after the last repairs. I did these myself but if someone had to pay a shop it would have been a lot of $$$. Tires were $400 installed (heavy discount from a friend) Bushings Powerflex $150 Ball joints OEM $80 Exhaust repair $300 Oil change and fluid replacements $120 Brake pads $60 Bypass valve(spring) $10 Ignition components (plugs, coil, wires)$175. Moral of the story the staff is fairly nice but be sure to get an independent inspection or reduce the amount on the car a safe amount. Do not be prey to sales tactics.

BMW chick

30 de sep. de 2012

I just bought a 2011 BMW 3-series and am blown away with how smooth of a transaction I've had! Thank-you Jason, Adam, & Chris!!! You guys are great & I love my new car!!!

Paul Ryan

28 de jul. de 2012

Just bought another car from Adam & his manager Jason. manager Jason was able to give me top dollar for may trade and Adam worked hard with "Chris" to get the car loan for me. They washed the car for me and I was on my way happy. I will return when my daughter need a car, so see you guys soon. Thanks again!

Nick rover

22 de jul. de 2012

I just bought a 2006 Range Rover from these guys! I got a great deal! Thanks Jason!

TYRONE

19 de jun. de 2012

JUST WENT TO "STAR MOTOR SALES" AFTER LOOKING AT SOME CARS AT ANOTHER DEALERSHIP DOWN THE ROAD AND I WAS VERY HAPPY I WENT THERE !!! FIL & JASON HOOKED ME UP WITH A SWEET DEAL ON A 2009 MERCEDES-BENZ E-CLASS !!! CHRIS (FINANCE GUY) WAS SOOOOO FUNNY AND THE BEST PART WAS, MY PAYMENT WAS ABOUT $100 LESS THEN I EXPECTED !!! THANK YOU FIL, JASON, & CHRIS !!! I'LL BE BACK FOR ANOTHER CAR SOON FOR MY WIFE !!!

Disappointed in Star Motors

8 de jun. de 2012

I purchase a 2006 BMW 750Li and came to find out the tires were spent, there was an oil leak, a transmission leak and several other unreported problems. They also sold me the worst extended warranty that I ended up canceling. When I contacted them a couple days after receiving the car, they claimed none of the conditions existed when they sold the car just a few days ago. A completely tragic experience - I got ripped off.

Matt Garston

12 de may. de 2012

Do NOT buy from them! I purchased what looked like and drove like a brand new car. It was a sharp 2008 Lexus. Boy, was I WRONG! These are cars that are purchased from auctions because they DO NOT WORK! So what if they look and drive great.....The cars are bought at the auctions for dirt cheap, have quick band-aids put on them, and sold at a high mark up? How do I know all this? After taking it back to Star for repairs and quotes thousands of dollars, I went to another repair shop. He did some research on the vehicle and actually called his friend who works at the Chicago Area Auto Auction. Star Motors gets ALL of their cars from the auctions that have been in accidents or are unrepairable in the long run. STAY AWAY! I was lucky enough to sell is at the auction and get back some of my losses...

Bonnie 72

2 de may. de 2012

Large selection of cars.The mercedes ML-350 I bought was in great shape and did not have any issues.This dealership does work hard to try to earn you business.I recommend this dealer.