Barnstormer Parent

28 de nov. de 2015

Stephen Motors patiently looked for just the right vehicle to meet our desires. The buying process was very, very easy, with most of the paperwork prepared over the phone, and the final processing meeting taking less than 30 minutes. I highly recommend Stephen Motors!

Bob

18 de oct. de 2015

I took my Mom's 1996 Buick LeSabre in for service last Thursday afternoon. It needed a full check-up, cooling system flush, winterizing, interior cleaning, exterior wash and wax, and a number of other things that needed attention. All of the work was finished by the end of the same day, and everything was done in outstanding fashion. I always have an excellent experience at Stephen Motors, and am treated like a family member. Because of our experiences, my family has bought our cars exclusively from Stephen Motors for about 40 years now. Roger, Brad, and Greg have ALWAYS been extremely honest with us during each purchase experience. One time they even talked me out of buying a new car from them because they thought it might not be financially wise for me at the time. The next time I am ready to purchase a new car to replace my own GMC, I guarantee you that I will go to Stephen Motors. I give them the highest recommendation I can give for sales, service, atmosphere, and experience.

Terry L Mayo

7 de jun. de 2015

I had a headlamp out and on my way to work. I asked if it could be repaired and was told in a half hour after lunch. When I said I couldn't wait that long the man said he'd take a look and said he could do it himself without taking everything apart. In 20 minutes I was on my way with a new headlamp and only cost me for parts. I really appreciated it as I didn't want to drive home from work again without the headlamp at 10:40 at night.

Casey

5 de feb. de 2015

I stopped in with a check engine light for my Impala- rather than make an appointment, the lady in service told me they'd pull it right in! While I was waiting, I sat down with Roger and Greg (and Jordan, the family dog), had some coffee, and talked about the new cars. People overuse the term "family" when it comes to businesses, but this place really does treat you like you're an equal, and not a number. Down to earth, no pressure, just a nice small-town business. I'll never go back to the "big city" guys that take themselves SOOOO seriously ever again.

Sam

24 de oct. de 2014

We bought our car online and drove to get it and it was great to work with them! I would recommend them to anyone!

jefftrsj

4 de ene. de 2014

I stopped in to Stephen Motors in Monticello,Iowa because my check engine light came on. My 2010 Impala was bought used and not at this dealership. I was very impressed with the prompt and courteous service. Much to my surprise my service was covered under warranty.I will definitely consider them for my future service and auto needs. It was a pleasure to deal with Stephen Motors.

Cooper43

17 de sep. de 2013

I have purchased at least 8 vehicles from Stephen Motors over the past 20 years. They are fair and honest people, the reason I keep going back. I have never been pressured into buying something I didn't want or need. The service department is excellent and fair priced. This is one dealership that makes you feel good just walking in the door.

Cooper43

17 de sep. de 2013

I have purchased at least 8 vehicles from Stephen Motors over the past 20 years. They are fair and honest people, the reason I keep going back. I have never been pressured into buying something I didn't want or need. The service department is excellent and fair priced. This is one dealership that makes you feel good just walking in the door.

banks34

3 de sep. de 2013

This is the 6th car we have purchased from Stephen Motors..I believe that in it's self would be enough reason to say that the customer is # 1 at Stephens. And we do not even live in Monticello, We live 40 miles away in Cedar Rapids. We go back to Stephens because Roger has always treated us fair.

Woodyorne

15 de jun. de 2013

You can't beat the customer service at this place! They make buying a car fun again. You can tell by how friendly everyone is that it's a family run business. After the bigger dealerships trying to up-sell me every time I stepped on the lot, this was a welcome change. There is no pressure, they just want you in the car that's going to make you happy. They have an excellent selection, and if they don't have it they can get it. I can't say enough about this place!