William Roberts

26 de nov. de 2015

i'm sorry this is so late in taking this survey. i was well pleased with my service. The people were very friendly and helpful.

Bryan Curtis

11 de nov. de 2015

The service was fabulous and the staff was great!! We appreciate that they do not run out to your vehicle before you even get a chance to get out as some dealers do. They were all very patient with us and we will definitely go back again.... Thank you:-)

Stephanie Mosbarger

2 de nov. de 2015

Always helpful and friendly. The only suggestion that I have is that you have one or two days a week that had later hours for oil changes. The last appointment time is 4:30pm and for those working, that is difficult to make it.Thank you

Karen Bolen

15 de oct. de 2015

Best all around buying experience ever! Between the saleslady Kelli Kreglow-Stephens, and GM, Gary Bolen, I was shown every detail of the car and how everything worked. They treated me like a friend. I love my new Malibu. I can not say enough about the excellent service and honesty of these people. I would recommend them to all my family and friends.

Kenneth Kline

1 de oct. de 2015

Also normal they had me in and out in no time! Great job!!

Frank Brafford

25 de sep. de 2015

The employee's really try hard to please you.The owner and sales person got me coffee and made sure I was taken care of.Good People to deal with.

Deborah Alloway

19 de sep. de 2015

Having worked for two other major automotive companies, I found this dealership to be top notch in every aspect. What impressed me most is the Service after the Sale!!!!!!!!!!!!

Linda Snider

8 de sep. de 2015

gets things on a timely manner and reasonably priced

Jo Ann Mitchell

27 de ago. de 2015

We were treated very well and welcomed as a valued customer. Employees were professional and efficient.

Larry Henry

26 de ago. de 2015

Great quality work. The service was excellent and they came to pick me up when I did not have ride to get my vehicle.

Frank Brafford

26 de ago. de 2015

J.R., and Dave Woods really worked hard to make it happen.They are good people to work with.

Teallina Human

23 de ago. de 2015

My experience with steve austins was amazing...wonderful people there who would do anything to make a customer happy.

Judith Neely

8 de ago. de 2015

This is the 2nd time you have asked for this survey and the 2nd time I have complied. I bought the car on the 4th and it is now the 7th and I have only driven it 2 days. I love the car but it will take a little getting use to it. There is much for me to learn. Ask me again in about a month and I will probably be able to give a better evaluation. Thank you

Linda Benedict

29 de jul. de 2015

I am very pleased with the service I receive at Steve Austin's. I always have my oil changed there and any body work I need done. For this problem, my appointment was for Thursday morning. They called me at 9:00 AM that morning to say it was already fixed. Plus my car was still under warranty so I was not charged. Everyone at Steve Austin's is always very helpful and pleasant.

Frank Brafford

25 de jul. de 2015

You guys did a great job and didn't make me wait too long,Thank You.

Linda Kramer

20 de jul. de 2015

Great service. Very congenial. Gave us a car to use. Good people.

Dwayne Fisher

18 de jul. de 2015

Like the service center. Friendly,and speedy service.

James Lee

9 de jul. de 2015

Always have a great customer experience at Steve Austin's. They have a great sales team and their service department is great. I take all my vehicles there for repairs and maintenance.

Merlyn Brugler

3 de jul. de 2015

I was treated very well by the service rep,and the job was done in exactly the time he said.The price was very good too.

Tim Amweg

20 de jun. de 2015

was a tad bit of confusion at first but WAS resolved by professionals and my service was completed in a very timely way . These guys do the job to a TEE . Its worth passing up a 15.00 express place and driving 50 miles for a sound piece of mind for an oilchange

Jennifer Martin

20 de jun. de 2015

As always, Gary and the Steve Austin team went above and beyond to ensure I was satisfied with the service on my Acadia

Jane & Dave Horn

2 de jun. de 2015

We were out just looking at cars. We stopped at Steve Austin's looking at cars we like Buick I got one their before in 2009 was treated very good so we came back and Mr. Dave Woods met us out in the car lot asking us a question was very nice he never tried to push a car on us he explained about leasing or buying he said it was up to us. He also had another gentleman explain leasing can't remember his name but he was drives 6s sprint car, he was also very nice and helpful. So at the end of things we leased the car and we realy do like it, and Mr. Woods took picture of us with the new car an we would recommend Steve Austin's again and tell them to talk to Dave Woods. They were the best help ever. Jane & Dave Horn

Thomas Allen

24 de may. de 2015

We had our car serviced. The service area was extremely clean. All of the employees were very friendly and knowledgeable. We will certainly recommend Steve Austin's dealership to our friends.

Danyiel Miracle

8 de may. de 2015

They worked great with helping me get out of an older car and get into a new one with negative equity. Everyone was very friendly.

Danyiel

8 de may. de 2015

Getting a brand new car was easy and quick and everyone was so friendly and worked with us to get rid of the pilot

Shawna Newkirk

1 de may. de 2015

They worked hard getting me into a new vehicle. I don't have the best credit. But I was treated like I had perfect credit.

Chris Woodard

27 de abr. de 2015

I enjoied talking to Mr. Woods he treated me fairly. I will go back to him.

Lee Ballinger

27 de abr. de 2015

Dave Woods has sold us 3 cars over the years we keep coming back to him.

Missy LeVan

27 de abr. de 2015

We have bought many cars over the years and the service that Dave Woods gives is the best I have ever seen.

Bev Rhoades

27 de abr. de 2015

Dave Woods was very helpful in finding the car we really wanted we love our new Terrain.

Phil George

27 de abr. de 2015

I forgot to mention that Dave Woods was very helpful even though we haven't bought yet

Gary

22 de abr. de 2015

Friendly, on time service and I would send my family here to buy or get service without hesitation

Phil George

18 de abr. de 2015

The folks at Steve Austins are different people than most dealerships I'v been to the listen to what you are saying and make it a pleasant place to be.

GB Deaton

18 de abr. de 2015

They helped my son get a nice car. and a Great deal.

fran Hall

18 de abr. de 2015

I do business with people I trust. From sales to service they have never steered me wrong.

Dot Ford

18 de abr. de 2015

as a widow they helped me with both buying and with service work. they are friendly and nice.

Ralph Kaup

18 de abr. de 2015

I like doing all my business there they know what they are talking about!

Sue Crawfis

8 de abr. de 2015

The vehicle that I was driving, a 2006 HHR, was beginning to have repair issues and I was concerned about driving it. I discussed this with Steve Austin, Ron Foreman and others at Steve Austin's and was shown some vehicle options. I selected the Terrain based on their recommendation as well as reviews that I read. I was guided by my driving pattern in terms as mileage and passengers. I am very pleased with my purchased and again, a very happy Steve Austin's customer.

Carey Kreglow

8 de abr. de 2015

Whole experience went smooth, My truck was ready when she said it would be!

Terry

7 de mar. de 2014

This is the second time I bought a car from this dealer. The entire staff was professional, courteous, and very helpful. Overall it was a great experience.

Jeremy

26 de jul. de 2013

Smooth and easy dealership to work with. They hit my price mark and worked with me on my trade.

Ms. Doni Jackson

29 de mar. de 2013

I stopped by the dealership to do comparison shopping on 3 different Makes of SUV's. I explained to the salesman, Fred Whitehill that I wanted to look at his Chevy and GMC SUV's but that I would also be going to a Ford dealership. Mr. Whitehill was very accommodating. Even though it was freezing cold outside we looked and test drove different models. He answered all our questions and followed up with a phone call. I have been singing his praises to friends and family. If you are looking for a Chevy or GMC, do yourself a favor and go see Fred Whitehall at Steve Austin's Auto Group!

Convert seeker

31 de jul. de 2011

Found used Saab convert on line at Austin's dealership. Drove there, checked car out and did not buy. Sales staff were courteous and thorough, but the car had window malfunction and the final straw was "no power passenger seat" (which we thought the Sabb had as standard). Nice dealership, sales staff and good experience...just not the car for us.

Glenna

8 de may. de 2011

I have used this dealer for a while and have found service and sales very helpful