Used Cars for Sale at Stevens 112 Ford in Patchogue, NY

Phillip Foster

Oct 7, 2015

As always, helpful, friendly and efficient service.

Robert Vanderhoven

Oct 6, 2015

Keith made the whole process a pleasant experience.

Gail Winoker

Oct 4, 2015

I had bought a used one here, and your service dept. is the best. I never had it soo easy,with car repairs, and numerous occurrences. I had to buy one from Stevens Ford. I am also a loyal customer with Tommy. His is always patient and is honest. All of their salespeople are. I started with Tommy, and I just stayed with him. This is my third purchase thru only him.

Joshua Midgett

Oct 4, 2015

Great service as usual! No appointment necessary quickly done!

John Giordano

Sep 30, 2015

I have a 2012 ford explorer and I needed new brakes. The pricing was competitive and Manny gave great customer service as usual and he was training a new person who also gave great customer service with a smile.Good experience

Jacob R Wollmuth

Sep 28, 2015

Stevens Ford was the fourth dealership I visited and was far the best experience. The three other dealerships did not want to spend time with me and Jenny did. Jenny was a pleasure to work with. She was knowledgeable and efficient and I would definitely recommend her to anyone.

Nicole Donnelly

Sep 26, 2015

I would buy another car by Stevens Ford in a heartbeat.

BossMan 69

Sep 22, 2015

The staff is first rate and always THE BEST. I love Steven's Ford and I would never think of going anywhere else.

Thomas Lynam

Sep 16, 2015

Jenny Scheele was our salesperson and couldn't have been any more helpful. Dealer didn't have the exact car I wanted, Jenny search other dealerships and found my car. When we went to pick it up she took her time and explained all the features of the car.I wouldn't hesitate to recommend her and the dealership and to purchase another vehicle from her.Great job Jenny.Tom L. 2016 Ford Escape Titanium

Jennifer Genna

Sep 11, 2015

After we decided to lease a Ford Escape we were put into the customer lounge to wait to pay and deal with insurance company. The wait in the lounge was long however, Luis was nice enough to come over and check on us periodically. We had to go home and pick up our son and come back since it was getting late. The staff there were very nice, helpful and a pleasure to deal with. I really appreciated that!

John Petsche

Sep 10, 2015

My wife and I recently purchased a 2015 Ford Edge from Stevens Ford. They were the only dealer on Long Island that had exactly what we wanted. Keith the sales person was great. He responded to my emails quickly. I had all the information about the car that I requested and the price was set (x-plan) before we set foot in the showroom. When we got there, the car was at the front door all ready to go for a test drive. Once we decided to take the car, it was detailed while we filled out the paperwork. We were in and out in two hours. Overall, it was a great car buying experience. Would definitely recommend this dealer to others. It's just too bad that we live too far away to use their service department.

Anthony Daniels

Sep 8, 2015

Excellent service, staff was very helpful...................

Edna Fletcher

Sep 8, 2015

I was treated professionally and with curiously. However when vehicle purchased it was specified that I Edna was to make the purchase solely. with both of our financial info taken, at signing my spouse Warren "feels he was forced to be primary signature" . To date he is upset because he wants to purchase a truck in his own name in the near future!

Gary Collichio

Sep 8, 2015

Bobby was great told us what he thought but wasn't pushy.Pleasure dealing with a good salesman.

Joseph Litcher

Sep 8, 2015

Service was excellent, communication could have been better when it was found out car was going to be in longer then expected .

John Gallagher

Sep 5, 2015

Bobby and Doug were great. My only complaints are the LED locked door indicator on the front passenger door does not illuminate, and the calendar advances to the next day 7 hours early.

Rocco M.

Sep 5, 2015

It is always a pleasure to bring my vehicle in for service. Friendly staff, nice atmosphere while waiting. Vehicle is done in a reasonable amount of time.

chrisp

Sep 1, 2015

Had the displeasure of trying to buy a New Ford Expedition Platinum from this dealership.After negotiating the price of a 2015 Ford Expedition Platinum and the trade in value of my 2012 Expedition the salesman, Tom Montalbano, gave me me an offer written on the back of his business card for a total price $34,493.12. My wife and I informed him we would think about it and come back after lunch.After returning we offered him $34,000 which he refused, we than asked him to split the difference and we would pay $34,250 to which he said he would speak to his manager.After coming back from speaking to his manager he comes back with a number of $35,600 over $1100 from his written offer.When we refused and began to walk away he became aggressive and started shouting and my wife and I stating "we are looking to steal a car" from them. My wife showed the manager the written numbers provided to us a few hours earlier and the only response we received from him was his asking his salesman to lower his voice and nodding us towards the door. The manner is which we were treated with two children accompanying us was not only unprofessional but rude. Stay away for this dealer for they will surely attempt to scam you.

James Valenti

Aug 31, 2015

Purchased a 2015 Ford Edge Sport. Sales Manager and Salesperson were wonderful and professional.

Grace Morton

Aug 30, 2015

I had an excellent experience at Stevens Ford thanks to Lew he was amazing so honest say. He was so patient with me he spent days with me. Thank you Lew for making this experience the best I love my new Ford Fusion

Grace Morton

Aug 29, 2015

My sales agent Lew was awesome He was honest and very trustworthy I must say. As a person that does not trust sales people since I always feel they are take advantage of people. This experience with Lew changed my thoughts. He spent days with me until I decided which vehicle I want and never complained. I even picked out a car and walked out that day not purchasing it and ask to give me time and he did . I was not pushed or did I feel rushed. Everything I was told I got no hideen anything I was amazed. I must also say the Dave the floor manager was also so helped spent time as well with me and explained everything as well as taking my calls to ask how I use the automatic start and what type of gas do I used. I am sure they smiled at that one. I never purchased a new car myself and I love my Fusion hybrid thanks to Lew and Steves ford for making this experience the best for me

Sandra Demasi

Aug 29, 2015

I was able to send my information on the Internet I didn't have to sit and wait for hours. Everything was done for me and upon picking up the car I just had to sign some papers. Easy easy. I highly recommend Steven's ford

Thomas Daniels

Aug 29, 2015

The staff was as usual, super professional, polite and custom focused. They are engaging while still respecting my time. Very clear about the actions to be done, ensuring any questions are answered. Provide me a good estimate for the service to be completed and advised me of the area I could wait in. Wait area is clean, comfy, had things to keep us entertained. I left and they stated they would call should the car be ready prior to my arrival back.Work was done on time, all actions completed and paperwork ready for me to go.The whole Stevens team excel in the are of customer experience. The number one reason I do business with them is the way they take care of the customer in all departments.Highly recommend them!!!

hutt0846

Aug 29, 2015

I had a 9:15am appointment for an oil change on a recently purchased Escape which I worked out 2 years of oil changes into the contract. At 12:15 my car still wasn't even in the garage. What the xxxx are appointments for??? The response I got from them was that my car was scheduled as a "drop-off". Where do you guys get off thinking you can hold onto people's cars all day??? I dropped the car off 5 minutes before it was scheduled for service and 3 hours later it was still parked in the same place. I do not have an entire saturday to be without a car ever. Your scheduling system is horrible and I already regret buying a ford. It's like you are stealing from customers who work servicing into their contracts.

Brian Bone

Aug 26, 2015

Our salesman Tom Montalbano very informative. We are very pleased with our leased 2016 Ford Explorer. The only thing that could improve is the time it always takes when the salesman goes to the manager if your term request changes. It seems at every dealership this is the case, need to be a quicker process from beginning to end I was at the dealership for over 5 hours.

Grace Morton

Aug 26, 2015

Our sale agent was awesome, honest, trustworthy, our experience with your dealership was excellent. Our agent spent so much time with us the first day over two hours if not more and the second day another two hours never pushed us to purchased allowed me to soak everything in and come back the next as if I was there for the first went over the vehicle again just amazing when it came the day to pickup the vehicle he again spent over an hour with us explaining in detail how to work everything just amazing, also I have to mention that the general manager also was awesome was very patient with me thank you again I love my new car

Joseph Gallitelli

Aug 26, 2015

Excellent service all around the dealership. This is my second vehicle and a third on the way from this dealership. great

Martin Kaufman

Aug 26, 2015

The service was great. The staff was friendly and professional. The wait was not long. The waiting room was neat and clean. The recall item was taken care of while my oil change was being done. There was also a rebate I was able to take advantage of for my oil change.

George Gloss

Aug 25, 2015

Very professional sales people, not pushy and let you take your time

truck guy

Aug 25, 2015

I recently tried to purchase a F 250 xl, they did not have what i wanted on the lot. They found a truck in Riverhead they were going to try and secure for me so i gave them a deposit on THAT truck. It ended up the truck wasn't available so did they offer me my deposit back no! They dragged me around trying to put me in something that they couldn't find. I was there first thing Saturday morning and by Monday afternoon I was done with the BS. I got a call from Dave whoever his name is after I cancelled my order and he turned it around on me telling me he would have never have taken my deposit if he knew my time frame of needing a truck. REALLY!!! I gave you a deposit for a truck you said you could get!!!! I didn't ask you to run around for me and find me a truck that was a week out! NEVER AGAIN! FIRST TIME LAST TIME AT STEVENS 112

Mary Dimenna

Aug 24, 2015

Very helpful. Spent time explaining and answering my questions. Thanks again for all your help.

Stephen Gaynor

Aug 24, 2015

Fusion energi. Sales service was very good. Made to feel welcome and comfortable. Right smount of pressure that did not put us off and made us come back. Team worked with us to get us what we wanted in car and pulled from another dealer rather than trying to force us into car already on lot. The only problem we had was we saw several different models and tested several others and never got into the exact one so we were expecting certain options that were not present in the final car on the contract. Thats when they tried to work with us to find car with options we expected. Overall experience was good except that I wanted a chrysler 300 and the sales team convinced me on the ford fusion energi.

Peter Maier

Aug 21, 2015

Good experience, pleasant people and helpful new car buying does not have to be a hassle.

Orrell Dunn

Aug 20, 2015

I came in for an oil change and ended up staying for all the fluids to be drained, new filters, new fluids put in, etc. It took much longer than anticipated but people were friendly. However for some reason now my miles per gal. has dropped from 28.7 to 26.7. I don't understand how that happened. Would like feedback on this.

Theresa Naumann

Aug 19, 2015

I made appointment on the website. I checked drop off but was suppose to check wait. Manny the service technician put me on the wait list and I was out in less then an hour. He first said almost there hour.

Francis Marsh

Aug 18, 2015

Was a ford escape with many extras. At this point I would say I may be my best ever vehicle. Salesman(Ryan or Bryan) was great to deal with in many extra ways

Mary Henning

Aug 18, 2015

Typical excellent quick and correct service by all personnel

Carlo Fumai

Aug 17, 2015

Service was great! The parts building needs a face lift.

David March

Aug 17, 2015

As always, I had a great experience at Steven's 112. The staff is always efficient and I am able to get right back to work.

Michael Gibiser

Aug 17, 2015

everything went okay. The service person did not know how long my truck was going to be when i came to pick it up. Tyrone helped me.

Alyssa Sprague

Aug 16, 2015

Always so helpful and fast paced love this dealership

Marissa Olivotti

Aug 16, 2015

I had a great experience and really appreciated all the help with my daughters first new car

Richard Hernandez

Aug 16, 2015

2013 Ford Fusion, the service man was very polite and informative and the work done was faster than expected even with the factory recall that was done.

Steven Berman

Aug 16, 2015

The low tire pressure was not properly reset and the warning goes off every time I start the car.

Maryellen Fonti

Aug 15, 2015

Overall excellent experience. I got an Escape. The dealer, JP was great!

Robert Salerno

Aug 14, 2015

The service staff was very professional. I had a Positive experience.

Denise

Aug 13, 2015

Our salesman, Ryan, was knowledgeable, friendly, and not pushy. We are pleased with the service and our 2016 Ford Escape.

John Giordano

Aug 13, 2015

My explorer went in for some recall items, as usual the service staff was very polite and helpfulthank you for a nice experience

Cheryl Polimine

Aug 12, 2015

Our vehicle was in for repair. Our service adviser, Tyrone, was extremely helpful and made sure our car was done quickly. I am very satisfied with my service experience.

Cheryl Yavorski

Aug 12, 2015

Brought my C-Max in for a recall. It was taken care of efficiently and quickly.

John

Aug 12, 2015

I leased my Fusion Energi a year ago. I have been very pleased with the service dept on the few occasions I have dealt with them.

John Belvedere

Aug 12, 2015

As usual Tyrone is professional, friendly and aware of the clients concerns.

John Loubier

Aug 12, 2015

I came back to Stevens to buy my 2015 Ford Focus after, they where so get great when I bought my 2013 Ford Fusion. This time the service was even better then last time

Joseph Dudek

Aug 12, 2015

I Purchased a Ford F-150 I was very pleased with my salesman and loan dept. I got everything I wanted plus. It was a very pleasant experience. love my truck

Norman Pearlmutter

Aug 12, 2015

Very good friendly staff.Good wait time.No complaint.

Robert Vecchio

Aug 12, 2015

Totally met my expectations and everything went very smoothly

Russell Ebner

Aug 12, 2015

made service app. on line-Great,first service free-great surprise-service experience was painless,as it should be;thank you

Steven Scerbo

Aug 12, 2015

PLEASENT AS ALWAYS ! Service department and parts department among the best !

Suzanne Laurelli

Aug 12, 2015

Came in expecting to leave the car for the entire day and get a rental. Instead they reassured me that I would be out in 45 minutes and they kept to their word. Very quick wait time.

Timothy McGarry

Aug 12, 2015

Had recall done, service department was great with scheduling with dropping the car off the night before and gave me a call that recall was done with car reday to be picked up.

Zach

Aug 12, 2015

Everyone was very helpful and professional throughout the service process.

Stephan Weisman

Jul 22, 2015

very pleased 100%Cannot find anything bad to say. I am completely satisifed

Manuel Lobato

Jul 19, 2015

Very quick and easy to make an appointment, I actually made the appointment online. The service people were very friendly and helpful. A great experience.

Donald Carcone

Jul 15, 2015

Everything went well ,staff was excellent service was on time car was serviced and cleaned. Thank you

Adam Papadoulias

Jul 14, 2015

The service staff was courteous and friendly and handled my vehicle as appropriate. I can't say the same for ford roadside and trying to coordinate tow service but Steven's was excellent to date.

David Carpenter

Jul 14, 2015

Steven's Ford is an awesome the service personnel and sales staff are very courteous when it came to dealing with me and 2015 Ford Explorer.

James Kaan

Jul 13, 2015

It was great very professional and fast customer service was professional had ny vehicle back when they said i would

Stacy Killeen

Jul 13, 2015

I have always had a great experience with ford! Except the wait time on getting an oil change, was there from 9-1130 it was a bit extreme for an oil change...

David Lightfoot

Jul 10, 2015

Our Salesman, Ryan, was friendly and helpful without being pushy. He listened to our requests, answered our questions and got us a good price on the Escape SE that we purchased...what more could we ask for?

Gregory Caggiano

Jul 8, 2015

Came in with a bad battery they fixed the problem and I was on my way great job.

Kevin Reilly

Jul 7, 2015

2013 Ford C-Max replaced Trasmission I was Happy with Service

Michael Gibiser

Jul 5, 2015

everything went good. no problems. and i got email that my part is in.

Francis Marsh

Jul 3, 2015

iT WAS A GREAT EXPERIENCE, AND THE FINANCIAL ASPECT WAS SIMPLE AND FAST

Lisa Hendrickson

Jul 3, 2015

Service was great i was going to drop off car fir service n taje losner setvice said they eould have me done in an hour if o eished to wait so i waited n was done exactly an hour. Thank you

Doreen Mcdougall

Jul 2, 2015

I purchased a Chevy Traverse. I love my car! Bobby was very helpful with my purchase. The service dept did everything that I asked. Everyone was very pleasant at 7:30 Am

Neil Janoff

Jul 1, 2015

They were very helpful. They gave me one of their loaner cars when promised when I brought my car I for service.

Keith Blake

Jun 29, 2015

BOBBY WAS A GREAT SALES PERSON AND SUPPORTIVE, TYRONE IN SERVICE WAS ALSO A BIG HELP

Stephen Terrio

Jun 26, 2015

I have purchased an F150 supercrew pick up. The truck was not on the lot in the color I wanted. The sales staff located the truck in the color and options I wanted. And know its one of the nicest trucks I have ever purchased. Thanks to Dave,Paul and Carl

Debra Mcguire

Jun 23, 2015

I found it very convenient for me because ford is near my job. Also the staff is very friendly .. The work was done well and in time for me to pick my car up right after work.. Over all great service.

Patrick Lamberson

Jun 23, 2015

2015 Ford Explorer ! Service was great and staff is great !

John Tritto

Jun 22, 2015

The staff was very friendly. My service was done promptly

Gloria Delfino

Jun 21, 2015

The service department was friendly and they serviced my Ford Focus in a very short time. And the price was right !!

Robert Salerno

Jun 20, 2015

Have nothimg but to say other than an overall positive experience.

John C. Nastasi

Jun 16, 2015

I am quite pleased in the way Stevens Ford addressed the two Recall items pertaining tomy MKZ lease. The staff was very helpful and diligent in getting my vehicle backto me in such a short period of time (1/2day)...BRAVO..!!

Rose Hannigan

Jun 15, 2015

I purchased a ford escape. Lew Riedel was our sales person and he was very good. He explained all the workings of the dash. He let me drive the car. He was not pushy or overbearing. He was extremely helpful showing me how to use the navigation system. The staff was also helpful.

Susan Karas

Jun 12, 2015

The care and attention to the customer was excellent. Ryan at Steven's Ford is very affable and friendly - this was my third interaction with him and I commend his ability to make each customer feel special by not making them wait and taking the time to explain any delay in the transaction as well as keeping us updated, offering coffee and a snack, all those little extra things that make dealing with a dealership less daunting. I have recently become widowed and Ryan treated me with as much respect as he would had my husband been there. He worked out an even better deal than my last least .. which shows again that he cares about his clients. Thank you to Steven's Ford for always being the tops!Susan A. Karas

Albert Reid

Jun 11, 2015

Everyone was very helpful & courteous. Work was performed on time , with the least amount of waiting . There was coffee & pastries in the costumers lounge.

Kevin Murray

Jun 11, 2015

I would like to thank Bob Freire, Dennis from finance and Dave the manager of Steven's Ford. Your staff gave us a second chance and worked hard for us because of our situation. I've had plenty of experiences with dealer ships and by far the staff at Steven's Ford has been OUTSTANDING! That's not just because we were able to lease an Explorer. They were understanding and compassionate and made it work for us. Thank you for a great experience.

Alyssa Sprague

Jun 9, 2015

Amazing staff and work. Would recommend them to anyone

Samuel Panasci

Jun 9, 2015

Manny did a great job as usual. Repairs done in a timely manner an finished as promised.

Lisa Olsen

Jun 7, 2015

Everyone was very pleasant, especially the finance department and my sales rep.

Ronald Wodzenski

Jun 6, 2015

everything was ok !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Donna Hannigan

Jun 5, 2015

I had a great experience! Knowledgeable sales person who went through every length to make us happy!

Jeffrey Weber

Jun 5, 2015

Lisa in finance was great to deal with. Carl answered all my questions and concerns about the f150

Patricia Pfeifer

Jun 5, 2015

I had my truck in for inspection,and oil change.Service made room for me due to my hectic scheduale,staff always curtious and helpful

Robert Sweet

Jun 5, 2015

I purchased a 2014 Fusion hybrid SE with all the safety features. I'm quite pleased with the car -- the 40 mpg fuel economy, and the impressive adaptive cruise control and other safety features. Bobby Feriere the sales man was knowledgeable and appropriately friendly. I felt he gave me all the information I needed to make an informed decision about purchase, and his tutoring of the car's features after I'd decided on the purchase were appropriate and complete.My one unhappiness with the experience was that I found the contract I signed to be impenetrable when I got it home and studied it. I could not find any of the price numbers that were on the original window sticker, and it was quite unclear how the various discounts and the taxes were applied. I strongly recommend a new, carefully itemized, contract form.In the end your finance officer and one of the agency managers explained things clearly enough -- based on a detailed spread-sheet that I prepared for myself -- that I ended up satisfied with the original agreement.

Scott Puma

Jun 5, 2015

The only issue I had was that I had made an appointment about 2 weeks in advance. My car was not gotten to until the next day. I should have received a phone call stating that the service department was busy and to drop off my car the next day. Other than that I am satisfied with the work performed.

Bryanna Steuerwald

Jun 4, 2015

Everyone was very friendly and helpful. They helped work with me to get the right car for the right price. I would recommend them to anyone looking to buy a new or used car.

Carol Borow

Jun 3, 2015

great job - even got a ride home. very professional service. thanks

Alan Dzur

Jun 1, 2015

Purchased a 2015 Focus Hatchback. Pam was extremely courteous and professional and walked me through the entire process, step by step. The final delivery of the car was made to feel extremely special and I left that day feeling like a million bucks. Thanks!!!

Mike

Jun 1, 2015

I leased a 2015 Fusion SE. Jenny was my sales rep. She was friendly, knowledgeable, and an absolute joy to work with. When I picked the car she took the time to go over the whole car with me in depth. I would definitely return to this dealership again.

Valued Customer

Jun 1, 2015

Went in for an oil change they took my rite in did a safety check found I needed brakes , did the work and still was done within a few hours . Steve's Ford Service is great !

Dennis Michaelides

May 29, 2015

excellent attention...service took my car without an appointment and took care of all my needs...very helpful and considerate...

Keri Lamberson

May 29, 2015

For the very first time I actually had a great experience at a car dealership. Dave, Jen and nick were all fantastic. They listen to what I wanted and made it happen. I couldn't be happier with my new explorer.

Richard Weiss

May 29, 2015

I purchased the base model Edge SE but was treated as if I bought the Titanium! I appreciatedour sales rep's (Jenny) up front, honest approach with the handling of the vehicle price and the trade in value for my vehicle. I received quick delivery with all aspects of the car clearly explained. The post sale experience has also been very positive. The new Edge is a great car that has met my expectations.

Steve Sagginario

May 28, 2015

Traded in a 2010 Chevy equinox for a 2015 ford escape and I couldn't be happier with the vehicle and the service provided by Stevens 112 Ford

Joseph Lamberson

May 27, 2015

We went to Stevens to see if we can lower our payment and we walked out a happy customer. We ended up with a lower payment, a new Ford Explorer and more options in the new truck than my 3yr old Audi...See you in 3yrs for a new model!!!!!!!!

Anesti Lito

May 26, 2015

we went to just get information but lewis ridel was friendly and had lots of patience and convinced us to buy the dodge avenger, and we ended up with a great deal. we are planning to go back to buy another vehicle from your buisness

Robert Ventura

May 22, 2015

The service writer Fernando was very polite and helpful.

James Randall

May 19, 2015

Always professional care at the service dept. Courteous and helpful.

Ben

May 18, 2015

Went in looking for a Ranger on the used lot, and wasn't too happy with the the selection. Told the salesman what I needed and what I was looking to pay and they delivered with a 2015 F150 lease!My credit isn't the best and they worked for 3 hours to get me approved. Very happy wth the overall experience!

Anthony Sacco

May 14, 2015

As always, Stevens FORD did a lousy job. That is why I bypass three other dealerships which are closer to home, in order to have both of my cars serviced at Stevens 112 FORD. You might not like the idea of driving several miles to have your car serviced, but believe me. IT'S WORTH THE TRIP. No, I am not a paid advertiser or, someone who is pretending to be a doctor. I am just an average guy who believes in giving praise where praise is due. End of story. Case closed.

Steven F

May 14, 2015

The Service provided and the Team that took care of it were top notch. No waiting for my appointed time & the work was completed, while I waited, in a most timely fashion. First class dealership that does not disappoint...which is how we feel about our 2013 Explorer also!

Eileen Staab

May 13, 2015

Lincoln MKZ Service good. Promised Vehicle was not available as promised.

John Giordano

May 13, 2015

For my Ford Explorer oil changeAs usual the staff was very helpful.You have created a nice service environment that makes customers feel good.As always my experience was wonderfulThe coffee was pretty good as wellJohn Giordano

Michael Dawes

May 12, 2015

Purchased a new f150 lariat. From the sales rep Ryan Devereaux to the girls in finance I had nothing but a positive and smooth experience. They were able to get the truck for me within days of the order and have the bed sprayed immediately so it was ready when I wanted t to be. I can't say enough about Ryan's efforts

Vicki Volpe

May 12, 2015

Service was very good. Vehicle was ready when promised.

John Cuenin

May 11, 2015

Tire was damage beyond repair and was in need of fast service. the service Department expedited the replacement and we were on our way very quicklyThank You

John Carricato

May 8, 2015

I turned in a leased 2012 fusion and left with a 2015 fusion.Sales rep was very good.He explained new payments.When we took the car he explained the workings of the car.I was very satisfied with the way I was treated by the staff at Steven's Ford.

Martin Fisher

May 6, 2015

The staff is very pleasant to deal with, smiles & courteous!!!

Bryan Brusseau

May 5, 2015

Manny is the best. He always does the right thing.

Kurt Butcher

May 5, 2015

The Saleslady and the Service people at Stevens Ford have all been excellent. They follow up on appointments and extend there concern that all is proper will your vehicle.

Joseph Micara

Apr 24, 2015

We had been to 4 different dealerships and found our salesman Cody, who was great and knowledgeable. He gave us all of our options in writing and and answered all of our questions. Our paperwork was processed quickly and we got the car we wanted.

Sharilynn Mcclain

Apr 23, 2015

You'll did good. There never a problem. Good job and i love my edge. Thanks

Theodore Derol

Apr 23, 2015

kept to appointment no waiting. Car was taken in quickly and job completed quickly.

Donna Cinturati

Apr 22, 2015

The service department is always friendly and helpful of my time constraints.

Canela Ryan

Apr 21, 2015

Staff was very helpful. My sales person Cody was excellent.

Grace Dibenedetto

Apr 21, 2015

Purchasing my vehicle was a good experience! My salesman was very helpful and very efficient. I definetly will purchase their in the future. My first sevice was also a good experience, sales manager was very pleasant.

Rhonda Lodol

Apr 21, 2015

Nothing to tell. All I know is the car is driving beautiful. Thanks for all you requested we do

Linda Goggans

Apr 20, 2015

The only drawback was I had to wait 1 1/2 hours and the guest lounge seating is very uncomfortable. Other than that the car is perfect.

Michael Wolfe

Apr 20, 2015

The folks at Stevens ford were pleasant and professional would recommend to others as this is my third vehicle from Stevens

Peter Tafe

Apr 18, 2015

The staff was very friendly and addressed all of my concerns.

Angela Nordstrom

Apr 17, 2015

Manny was very helpful and professional. He corrected my Stevens advantage card.

Samuel Williams

Apr 17, 2015

The staff was very friendly polite and very helpful.

Garrett Wilson

Apr 15, 2015

Very professional. Worked out a great deal for me on a used car. Each staff member that was a part of the deal was knowledgeable and professional. My wife will also look into purchasing from you when her loan is finished on her current vehicle

Jonathan Galeno

Apr 15, 2015

Great job all around from bobby in sales to Leigh in finance And I don't say that much Cheers Jon galeno

Robert Polimine

Apr 15, 2015

Service was excellent. My car was repaired quickly and I was given a car to use while mine was in the shop. Martin did an excellent job of making sure that everything went perfectly!

Steven Mazza

Apr 15, 2015

easy process, thank you. Why would you force me to enter fifty characters???

James Kaan

Apr 13, 2015

When i walked into the dealership i was greeted by adam he was very professional and courteous he pointed me in the Right Direction. It was my first time with a new car purchase which we did a lease with and at no time did i ever feel pressured along with the finance department they worked with us and everything went smothly i will definitely be going back for my wifes car when it is time. Thank you Again i am so happy with my 2015 explorer.

Daniel Bustamante

Apr 12, 2015

the salesman was very helpful and did not pressure us.

Jessica Hunter-doty

Apr 9, 2015

We love working with Carl. This was our 3rd car we purchased with him! He takes all the stress out of buying a car

Corey Johannessen

Apr 8, 2015

I have been bringing my car to your service department for over 3 years now. They are second to none! I have never had a less than an excellent experience with them. The best part is although I bring my car in about every 3 months they know my name when I walk in!

Lisa Neumann

Apr 7, 2015

I bought an Escape and I couldn't be happier. Ryan and the rest of the team were wonderful! They made my experience a great one. I will certainly be recommending Ford and the team at Stevens!

Doris Laffey

Apr 6, 2015

excellent service treat with courtesy thank you serivce , repairs and out on time!

Norman Pearlmutter

Apr 3, 2015

Very good customer relations. Easy to arrange service appointment online. Very prompt attention upon arrival, and streamlined paperwork, etc.

POLORL49

Apr 3, 2015

Very happy with the purchase of a 2015 Fiesta ST. I sent an email inquiring about this vehicle, I receive a call immediately from a sales person Bobby, this guy is very profesional, polite and friendly, it seems he really knows what's he doing. I decide to visit them and have a road test, I felt in love with his vehicle. What amaze me is the quick of the whole deal, even when my credit is not good they were able to get me a decent loan and after spending only a couple of hours there, I was able to drive home a new car!! Everybody there were friendly, I would recommend this dealer and this sales person Bobby for being such a nice guy. Sorry for those who had a bad experience here, in my case I'm very satisfied and happy.

Donna Beers

Apr 2, 2015

Purchased 2 vehicles. One was a CMax, the other an Escape. Staff was knowledgeable and helpful. Made both deals happen within our price range.

Hallock Kwasna

Apr 1, 2015

Ryan was very helpful to us with the purchase of our new car.He knew everything about the 2010 Ford Flex we saw in the lot.Ryan made our whole car buying experience great and he was eager to work with us anyway he could.It was like buying a car from an old friend.We love the Flex !Thanks to all that made this happen.The Kwasna Family

Raymond Martucci

Apr 1, 2015

The staff were into getting the issue fixing car problems. Staff was also was nice

David Carpenter

Mar 31, 2015

You guys are awesome!!! Ya'll are responsive and fast when it comes to getting the job done so I would most definitely recommend anyone to come get their vehicle serviced at your dealership! Keep up the good work!

M Petit-michel

Mar 31, 2015

everything was checked out quickly and my oil change was done

Anthony Locascio

Mar 30, 2015

Lew was not pushy and explained all the details we need to make our decision to buy the car.

Cristina Pereira

Mar 29, 2015

I broth six cars from Stevens and i can get better service .Everyone was very experience and helpful with any questions we had.Thank you one more time , i see soon again ( for new car )

C Ozturk

Mar 27, 2015

I leased a 2014 Ford Edge. The sales representative did a great job answering my questions and helping me to make a decision. In addition, this dealership had many SUV options to choose from. Support staff was friendly and professional so I drove off with a new car the same day I walked into this dealership.

Joseph Litcher

Mar 27, 2015

Outstanding customer service.Fast turnaround .Returned car in clean condition.

Jeffrey Valfer

Mar 25, 2015

Purchased 2015 Ford Fusion SE. Cody was awesome explaining costs, rebates, vehicle features etc. Lauren was amazing in getting me good finance deal...

Joseph Fortunato

Mar 24, 2015

2014 Ford escape. Salesmen JP,Carl and Dan very helpful as well as Manny in service

S Pulcrano

Mar 24, 2015

The staff was very helpful, they kept in touch with me, and performed all the work that was necessary.

John Fitzgerald Jr

Mar 23, 2015

Staff was extremely helpful and nice and made sure to listen to and address my issues. I couldn't expect anything more than what I got.

Susan Dorsainville

Mar 23, 2015

Carl, Lauran, and the staff really worked hard to make us happy and over deliver on the service

William Schock

Mar 23, 2015

As always, service staff is welcoming and accommodating to all needs. Professional, friendly and experienced. WIFI, coffee and snacks in waiting room are very generous and makes the wait painless.

Shirleyan Smoker

Mar 19, 2015

Purchased 2015 Transit Van. Everyone was very helpful. My salesman was excellent and did his best to answer all my questions. No complaints!

Susan

Mar 19, 2015

The service was taken care of in a timely manner. Nice staff

Chanelle S.

Mar 18, 2015

I purchased a Volkswagen cc sport from Stevens Ford last June. In addition to loving the vehicle, the salesman was great. However I must say that the best service at Stevens Ford is the actual service department staff. These guys are welcoming, courteous, honest, and funny as hell to say the least. Thank you for making this car buying experience a great one!!!!

Charles Szeglin

Mar 18, 2015

Oil change and 15,000 mile check up were performed. Very helpful and friendly staff. Vehicle was completed in a timely manner.

David March

Mar 18, 2015

Everyone there was attentive to my needs, and made sure that I left satisfied. They were friendly and extremely professional. If I had questions they had answers. I look for that in a good car dealer, I appreciated their honesty and willingness to help me through the purchase of this awesome vehicle. Thank you, Dave, JP, Lauren, and Dennis. It was a pleasure.

Gary Ridente

Mar 18, 2015

I purchased a ford fiesta ST I was happy with dealership but very disappointed in ford its self. I would never ever order another car from ford since I was told it should take maybe 3 to 6 weeks but dealership said 8 to 12 which would of been fine. My car took up to 7 months to get. You would think ford would of took care of me since my car took so long to get. but no!But everyone at dealership was very nice since the situation sucked

Paul Anderson

Mar 18, 2015

I had brought my Ford explorer in for service and ended up buying an used vehicle off the lot. The whole process was seamless.

Robert S.

Mar 18, 2015

I scheduled a service visit to help find the source of an engine knock and dropped off my MKX the evening before. Unfortunately, the day of the appointment a significant snow storm hit and the service team wasn't able to test drive the vehicle. They did research the reported issue and determined that it was a historically known problem with MKX engines. We picked up the vehicle that afternoon and since then, have not observed the knock further. We will return if the reported problem returns.

Paula Schneebalg

Mar 14, 2015

Everything went well and everyone was courteous and helpful.

Jeff Horan

Mar 13, 2015

Nice experience, made appointment over the phone. Waited for car. Was told 1 hour 15 minutes for 20k service which was oil change, tire rotation, all filters replaced, and wipers. Was completed exactly 1 hour 15 minutes. Waiting was nice with TV, plenty of magazines, and Dunkin Munchkins was a nice touch. Great job!

Muriel Plourde

Mar 12, 2015

I was completely satisfied with the service I received. It was completed in a timely fashion.

Vincent Fave

Mar 12, 2015

Great!!! Very friendly and professional people. Lisa and Keith did a great job in providing the service I needed.

Arthur Bretton

Mar 11, 2015

I called last minute you were able to accommodate my request it was timely and as always a pleasant experience

Russell Phillips

Mar 8, 2015

I purchased a Ford F-150. This was a no pressure, no hassle deal. I mean that. The sales person did not pressure me to buy at all. She asked me what I wanted and guided me through the whold process helping me into a payment where I wanted to be and was genuinely interested in my complete satisfaction.

Alyssa Okvist

Mar 4, 2015

the expirence was decent compared to other places. after taking me car off the lot and after the sales men said he personally had everyone check the car out i found that the exhaust was broken and i had to come back 3 days later so they could replace the whole thing. Than while driving one day i noticed the radio sounded funny so i looked thru the setting to adjust the bass and such and noticed that the speakers were put to only play on the left side of the car. when i readjusted it i found out that the speakers on the drivers side are either blown or about to go. when we questioned the salesmen all he said was that it was looked at by a mechanic who i have a relationship with and he never did.

Hector Almodovar

Mar 4, 2015

The service was excellent. Job well done and price was right. The service consultant, Tyrone Goode, was courteous, friendly and treated me like a special customer. My 2006 Mustang is in perfect condition thanks to Stevens Ford.

Paul Worthington

Mar 4, 2015

If you don't go to Stevens112 Ford then you are cheating yourself out of a great car buying experience. Dave Benstock is simply the best. They go above and beyond and deliver what they promise.

Gerald Stokes

Mar 3, 2015

Service was fast and professional and I am adding more because it has to be 50 Characters ... it is a great place ...

Joe

Mar 3, 2015

The sales and finance team were very helpful in exploring my options.

Alaura Martucci

Mar 2, 2015

So friendly! I had an amazing experience at Ford Service.

Danielle Thiery

Mar 2, 2015

nothing else to say thank you ...........................................................

Michele Makrides

Mar 2, 2015

JP is an outstanding sales professional. He always makes my husband and I feel very comfortable throughout the leasing process. I was in the showroom to turn in my 2013 Escape and we took the time to explore my new leasing options. Ultimately I left with a new 2015 Escape with more features than my original. The finance team is also wonderful. I can't recall the gentlemans name but he remembered me from two years ago and was very friendly and Ruth took care of my insurance needs and she is so sweet and outgoing. Stevens Ford should be very proud of their staff.

Rodney Dunlap

Mar 2, 2015

2014 F150 Fx4. Service was very good. The staff is always helpful and friendly every time I come in. Keep up the good work.Thank youRodney Dunlap

Scott Conway

Mar 2, 2015

Waiting for my truck was quick, everyone is very professional, and nice, I would recommend anybody to Ford

Edward Carfero

Feb 27, 2015

The staff is very friendly knowledgeable and are willing to answer any questions that I may have about my vehicle or about future vehicles I will get from Stevens.

Irene Mauro

Feb 27, 2015

Easy morning - got right in and sat in comfortable lounge - Manny was extremely nice and experience was great.

L Lawton-hernandez

Feb 27, 2015

I had my 36,000 mile service done 2/25 and the whole visit was great. My advisor Tyrone Goode was excellent...friendly and helpful.

Lizette Garcia

Feb 27, 2015

Your service was great. We are very happy to know that our truckwas well taken care of. Thank you. The Garcia's.

Steve Brown

Feb 27, 2015

Thankful of this dealership. Manny in service is the best and makes all the difference in my experience there. Will continue to do business here simply because of him. Thanks Ford

Vincent Distasi

Feb 26, 2015

Excellent - dennis was a great help and knowledgable

John Crawbuck

Feb 25, 2015

Everyone was great especially my salesman Cody Clark and good friend Ruth Guzzone. They gave me a great price and got me into the car I wanted. Highly recommend this dealership.

John Guzzardi

Feb 25, 2015

Everything was as I expected it. I came in for an oil change.they did fix a recall item I did not know about. I will come back.

Donald Carcone

Feb 24, 2015

Everything was very good,from the help at the desk to leaving. Thank you

George Nichol

Feb 24, 2015

service was very quick, within an hour. solved the tranny issue.

P Welch-perzeszty

Feb 24, 2015

The staff was very helpful and explained the problem very clearly. I am extremely satisfied with my experience.

Robert Kohn

Feb 22, 2015

My last visit to Stevens Ford was for a recall item and an oil change. I dropped my 2008 Mecury Sable off at the dealership about 6:00pm for next day service. WHAM!! My car was ready at9:30am the following day. Talk about fast and furious, there service department is super!!!!!!!!!!

Valarie Hunter

Feb 21, 2015

I brought my 2014 Ford Escape in because the tire pressure was low. I was there for less than a minute when they took the car in to check it out and there less than 15 minutes and the car was fixed and they were able to better educate me on what happened and what to do going forward to avoid it.I LOVE STEVEN'S FORD!!!!!!!!!!!!!!

Mary Vacca

Feb 19, 2015

Tyrone in the service dept. was professional and very friendly. The gentleman who helped me when I picked up the car was helpful also. He made sure the snow was off the car.

Nancy Hirsch

Feb 19, 2015

Thank you to Cody for finding my i Phone that was left in the loaner car. He went out in the night and freezing cold and searched for it for quite a while as it had fallen into a hidden spot.Thank you

Francis Musinski

Feb 18, 2015

Everyone in the service department were great, and our car was serviced within the time that they said it would be done.

Sharilynn Mcclain

Feb 17, 2015

Everyone was very nice and did a great job. Thanks

Steven Davies

Feb 17, 2015

Courteous professional and on schedule every time I come in for service

Alan Stevens

Feb 16, 2015

My 2014 Escape was in for its first routine maintenance. After 1 hr., 20 minutes (not bad I think) the service writer who was helping me briefly interrupted a conversation with another customer to tell me my car was ready. However, it soon became apparent that the other customer (quite a talker) would delay my picking up my car, whereupon the service writer tossed me my keys and said he would mail the paperwork. He did so, the paperwork arriving 2 days later. I liked the way the situation was handled.

Anthony Sacco

Feb 13, 2015

As always, the service department did a lousy job. Then they kept me quiet by stuffing me with doughnuts and coffee. That is why I always have both of my cars serviced at Stevens FORD. Their television; Well, that is another story. It kept giving me bad news such as the approaching snow storm and, the death of news reporter, Bob Simon. Anyway, the bottom line is that Stevens Ford earned my trust, confidence and, my business. that is why I travel as far as I do to get there. By the way. There are three other dealershipswhich are closer to home.

Cody Lester

Feb 13, 2015

Great experience, was not pressured to buy at all. Everyone was friendly and helpful, I would recommend this dealership to a friend and would come back in the future to purchase a newer vehicle.

Doug Gewelke

Feb 12, 2015

2015 Ford Fusion. The service was impeccable. The staff was friendly and gave reliable information to make the lease decision.

Orrell Dunn

Feb 12, 2015

Very helpful staff and the service was quick and great.

Beverly Avgeros

Feb 11, 2015

I received a letter reminding me my car needs a 5,0000 mile check up..That in it's self is a big help..I called made appointment to my work schedule which was great; greeted by a gentleman and a smile, gave my keys went to sit in the lounge area with dunkin donuts and coffee..Before I knew it my car was done and I was home within 2 hours of my appointment..Great service..

Jenny Scheele

Feb 11, 2015

Absolutely wonderful establishment from every department, efficiency at its best!

SUSAN RIVERA

Feb 11, 2015

SALES PERSON ESPECIALY GOOD;SHE WAS VERY HELPFUL AND KNOWLEDGABLE ANSWERED ALL QUESTIONS SHE WENT OUT OF HER WAY . FINANCE DEPT. SPEEDY. DELIVERY WAS GREAT

Sybil Saposnick

Feb 11, 2015

It was great as usual. They were all very helpful.

Thomas Francis

Feb 11, 2015

WELL ONCE STEVENS FORD ON RT 112 CAME TO MY RESCUE . MY F 350 PICK UP DISPLAYED A WARNING ABOUT AN EMISSIONS PROBLEM . IT WARNED ME THAT IN 50 MILES MY TRUCKS SPEED WOULD ONLY REACH 50 MPH UNTILL SERVICED. WELL HAVING MY PLOW ALREADY MOUNTED FOR THAT NIGHTS PREDICTED SNOW FALL I DECIDED TO WAIT TILL MY APPOINTMENT IN 3 DAYS . SUDDENLY TO MY SURPRISE MY TRUCK TURNED OFF LEAVING ME STRANDED ON SUNRISE HWY . STEVENS FORD HAD MY TRUCK TOWED WITH THE PLOW AND FIXED THAT SAME DAY . I WAS AMASED AND DIDNT MISS A BEAT SERVICING MY CUSTOMERS . THANK YOU STEVENS FORD

Zach

Feb 11, 2015

Service was great. Loaner car was clean and new. Staff was professional. I would go back.

Doug Gewelke

Feb 10, 2015

I felt you all did a superb job, so much so in a few months we will be trading a 2010 Hyundai in for purchase of a new Ford.

John Belvedere

Feb 10, 2015

Service Dept. staff is very professional. Car was finished when promised.

Suzanne Laurelli

Feb 10, 2015

The sales girl, Jennie, was fantastic. Made my transaction very smooth and easy. She was extremely accommodating to me in getting me the particular specs that I needed on my new 2015 Ford Fusion. Just a wonderful experience.

Howard Cramer

Feb 9, 2015

I leased a 2015 Fusion and the staff did an excellent job at getting the lease secured for me. It did take a long time to go from start to finish but in the end the car is now on my driveway.

Mildred Deodato

Feb 9, 2015

Prompt and Excellent service, I will bring my vehicle back for future service.

Keri Engel

Feb 6, 2015

I have dealt with Stevens for for four veichles now. Everyone there is pleasant and knowledgable to deal with. Carl Dimasi the salesman I have dealt with for the last three veichles including this one. He is great and I would not deal with anyone else for future purchases. He always makes himself available for any questions or issues I may have even through my lease after purchasing the veichle. I would recommend him and Stevens Ford to my friends and family for any veichle purchase in the future!

Loretta Strunk

Feb 6, 2015

The service advisor Tyrone even went outside is 10 degree weather to help me get my car out of a tight parking spot. Thanks for kindness.

Mary Errico

Feb 6, 2015

The 2012 MKZ would not start. I called Roadside Serviceto charge the battery which failed. Then after calling Roadside Service once again the car was towed to Stevens Ford that same day. Stevens Ford called me at 10:00 AM letting me know that they were replacing the battery and would be calling me when it was finished. I had not heard anything by 1:00PM so my husband took me to the dealer. The service rep. seemed confused but did ell me that the car was done and I could take it home, but the paperwork would be mailed to me. I left with my car and am awaiting the paperwork.

Orrell Dunn

Feb 6, 2015

Very friendly place and good fast service. I will be back

Albert Mogavero

Feb 5, 2015

I have a Lincoln MKZ 2012 that was purchased there. Service writer was a true professional, service was on time.

John Stevens

Feb 5, 2015

I just had the Works performed on my 2010 Fusion, but the appointment was right on time and the service was performed at a very reasonable time. I waited for the car and Martin the service rep had me back on the road without any long wait.

Kevin Mayo

Feb 5, 2015

Very knowledgeable and professional staff! I was there looking for a dually pick-up and I loved the truck they had but it was just not affordable to me....

Maria Binetti Binetti Painting Inc.

Feb 5, 2015

I really like the dealership. Always happy with the service super nice and helpful.

Jim Bertini

Feb 4, 2015

I purchased my Explorer within 48 hours!! Bob Frere was awesome!! Lisa in finance was great !and David the Manager was Excellent!! i would be more than Happy to recommend Stevens ford to everyone!!!

Margaret Hollowell

Feb 4, 2015

Bought a 2014 Focus. Staff was very helpful, but there is still a rattling noise coming from the carriage that is not ice. It was not repaired.

Mr Faramond

Feb 4, 2015

I'm Faramond Transportation ford is very efficient on my business vehicle's and keep my vans passing DOT inspections 100% !!! Very satisfied with their promp services and times. Sincerely Carlos Pagan/ Mr Faramond

Richard Kellner

Feb 4, 2015

Pam Anderson is amazing....she keeps up in the loop and delivered as promised the best deal and car on Long Island. Everything went smoothly....This is our third vehicle from her.

Peter Murray

Feb 3, 2015

I bought my new Fusion Energi from Stevens 112, and had a great experience. Jenny was great to work with, and made the buying experience a low pressure, stress free transaction. I highly recommend them (especially Jenny).

Douglas Adams

Feb 2, 2015

Everyone was very friendly and knowledgeable as I was taken through the lease process... Thank you!

Joe Harris

Feb 2, 2015

I am thankful for the service that I received at ford at the time of my serviceon the car on saterday,and for the courtesy of the peple in the service center.keep up the good works.

Laura Marlin

Feb 2, 2015

2013 Lincoln MKX As always a pleasure to have my vehicle serviced there

Mark Diebel

Feb 2, 2015

GREAT SERVICE, SHORT WAIT, NICE PEOPLE, THEY EVEN CLEAN YOUR CAR!

James Marengo

Jan 31, 2015

Very happy with the purchase of our new F150 Platinum. Cody was great & we would recommend going to Stevens Ford to our friends. Thanks!

Diane Lean

Jan 30, 2015

We purchased the extended warranty for our Lincoln and Tyrone, your customer service representative as well as Harold were very helpful and courteous. They were both very mindful our time and took care of us in a timely fashion.Thanks so much for your professionalism.Dianne

William Brown

Jan 30, 2015

Manny & Martin were at the top of their game as usual! Snow caused a few customer cancellations, Chris called and gave me a heads up. Manny got me in and out in minimal time and was very helpful in discussing and planning my next major service appointment.

Robert Price

Jan 28, 2015

Except for the wait time for factory delivery, the experience at Stevens Ford was excellent.

Justiniano Colon

Jan 27, 2015

Upon arrival for my 5:30 app't I was greeted in a friendly professional manner. After an explanation and question session my work orderwas filled out and assigned to technician. I indicated that I was waiting for service to be performed. The service was quick, in high quality and professional manner. Service advisor, Manny was great as was service tech, Ken.

Aisha Silva

Jan 26, 2015

I had to bring my 2007 Ford Edge in on a walk-in basis and the staff was very quick and courteous.

John Belvedere

Jan 26, 2015

Friendly and courteous service. Work was completed when promised.

Louis Ferrara

Jan 26, 2015

My Ford Escape was serviced for my trip to florida. I am very satisfied with your service people.

Stephan Weisman

Jan 26, 2015

I found your establishment to be very professional and yet a warm and friendly atmosphere.I liked being called by phone to remind me of my appointment. I found the place to be very clean.I was taken care of right away. The mechanics did a wonderful in checking out my entire truck.I will most definitely be coming back for future repair work.

Mary Grayson

Jan 24, 2015

2014 EscapeBobby was great answered all my questions even ones I did not ask. The staff was very helpful and very nice.

Eric Carver

Jan 23, 2015

Outstanding service Outstanding Service Outstanding Service

Phyllis Padro

Jan 23, 2015

Quick and efficient service! Nice staff and clean place

rosa barros

Jan 23, 2015

I just leased a ford explorer which i love.The staff were so helpful i drove away in a brand new car the same night..thank you.

Rachel Marfoglio

Jan 22, 2015

I had a very helpful gentleman named Manny who assisted me with my automative needs. He was kind and knowledgable. I am extremely happy with my experience and will only bring my Ford Focus to Steven's Ford for further maintenance.

Charles Clarke

Jan 21, 2015

everybody on that staff are complete professionals. They are always available to answer questions and solve problems that may arise while trying to get the car of your dream. I have gone two other dealerships and I can say that all the people at Stevens Ford all the very best in the industry. I will take all my business to Stevens Ford and recommend them to all my friends and family.

Miriam Piretti

Jan 21, 2015

My F-150 is awesome. Can't wait to trade up. Maybe a raptor or platinum edition.

Steven Scerbo

Jan 21, 2015

Service was up to usual standards. Thank you Stevens Ford.

Valued Customer

Jan 21, 2015

SERVICE WAS GREAT AND SO WAS THE STAFF. THE ONLY CONCERN IS THAT THE CUSTOMERS VEHICLES ARE LEFT IN AN UNFENCED YARD LEAVING YOUR VEHICLE VULNERABLE TO THEFT!!!

Carlo Fumai

Jan 19, 2015

Tyrone does a great job of explaining what was done to the car.

Terence Scaffaro

Jan 18, 2015

Staff was help with the service I requested I was in and out in a timely manner well done

Michael Ram

Jan 17, 2015

Service dept was very accommodating to my schedule and being able to discuss my specific problems with the mechanic was appreciated.

Margaret Meyer

Jan 16, 2015

Every time I bring my 2012 Escape in for servicing, my car is ready by the time promised.

John Slahetka

Jan 15, 2015

offer healther breakfast food,s a good experiance alway

Lisa Hendrickson

Jan 15, 2015

Martin Sharkey is Great, thanks for all his help, he took great care of my car service and questions

Kyle Matzen

Jan 14, 2015

I was impressed with how quickly I was able to drive out with a new vehicle.

Rocco Minervini

Jan 14, 2015

I couldn't be more happier with my experience at Stevens Ford. From the purchase, delivery and my first service appointment was very pleasurably.Great job and keep up the good work.

Alexandra Scarpati

Jan 13, 2015

The staff was very friendly. Jenny was the woman who sold me my car and I couldn't have been happier with her!

Andrea Baptiste

Jan 13, 2015

I purchased a Ford Fusion, The service was excellent and attentive. The staff was very helpful. I already recommended a friend of mine to speak with JP when she comes in to purchase her new Ford Edge.

Edward Skoblicki

Jan 13, 2015

We were very happy with the service we received from Jenny and Dennis in returning our leased Ford Escape and leasing another one. They were helpful and knowledgeable and worked within our requests for handling the down-payment and seemed genuinely concerned for my hope (which was met)to complete the process before the rush hour trip to Queens. My wife was especially pleased with the training and support received from Jenny upon delivery of the new vehicle.

John Carricato

Jan 12, 2015

Up front people in service were very courtious.Auto was taken in for service.2 cups of coffee and a few chapters of my book,the car was ready.Report was explained,and I left very satisfied.PS the coffee was good!!!!

Joseph Maletta

Jan 12, 2015

Purchased a new Explorer love the vehicle.Cody our Salesman,Paul the Sales manager and Lisa the Business Manager was all very helpful and professional.I would highly recommend Stevens Ford.

Marcio Lopes

Jan 12, 2015

The experience was fantastic. JP was very informative and an excellent salesman. Dennis from the finance deptartment was excellent as well. We felt very comfortable in Stevens ford. We are very happy with our 2015 Ford Explorer and hope to stay in the ford family for a long time.

Alice Neidig

Jan 11, 2015

My experience at Stevens Ford was absolutely excellent. The salesman was Bobby (Robert Friere). Very pleasant, very informative, very helpful, very courteous. I HATE HATE salesmen pressuring me into a purchase. I simply get totally turned off and walk out the door. I currently drive a 2006 Fusion and loved it so much that I didn't not want to give it up. Since I was very happy with my car I decided to possibly purchase a 2015 Fusion. I actually was considering a Buick Enclave if I didn't get the Fusion. But when I went to Stevens u was quite impressed with Bobby's manner that I felt very comfortable. I test drove the Fusion, a 2012 Explorer and the 2015 Explorer. Had I felt pressure I was ready to check out Buick. Long story, short, I purchased the 2015 Explorer. Have shared my experience with others and impressed others about the manner in which my husband and I were treated at Stevens Ford. Every person the I had any contact with the two days that I visited this dealership was top-notch. Friendly and courteous.

Kathleen Braem

Jan 11, 2015

2015 ford fusion ride is great the steering wheel does not have the tilt I like but overalls nice size car

Donna Goggans

Jan 8, 2015

Service was fast and courteous. Tyrone is an excellent rep. He always answers all my questions and gets me out of the dealership fast!! I will always use Stevens 112 for my car needs.

John Plank

Jan 8, 2015

Very helpful. Easy to drop off and pick up my car. The car was ready when they said it woild be

Katharina Vatter

Jan 7, 2015

That was my second experience with the service department and was very happy with the kind and courteous service reps

Alyssa Sprague

Jan 6, 2015

They were so helpful with getting me out of my old loan and into a new one I'm more statified with. They all went above and beyond for me and I absolutely love my new truck. I would recommend this dealership and the ford 150 to everyone. So happy

Debra Hewitt

Jan 6, 2015

2015 Ford Fusion, They went above and beyond to get me where I needed to be payment wise. The staff was very friendly and conscientious

James Rossi

Jan 6, 2015

very friendly and fast service, even without an appointment

Rodney Fessler

Jan 5, 2015

The folks at Stevens were very helpful and courteous. Dennis and Bod were understanding about my needs and accomidated me well. Thanks to everyone at Stevens Ford for my new Focus :)Rodney

Jeffrey Duszak

Jan 2, 2015

We own a 2011 Ford Fusion. The Adavnce Trac warning light kept coming on so we called for service. Tyrone took care of us from making the appointment to communicating the timeframe needed for the repair. You have a great employee in Tyrone Goode. He is an asset to your company

Richard Omalley

Jan 1, 2015

Tyrone is always a pleasure to deal with. Very friendly man. Had check engine light come on in my truck and was fixed in a very timely manner. Only issue was, when I got into my truck there was a bottle of juice in my truck that wasn't mine and it had chewing tobacco spit in it. Which was very disturbing. Not only was it left in my truck, that it was DONE in my truck in the first place. As I am a non smoker and don't like any of that stuff...

Ann Sullivan

Dec 31, 2014

A new employee accidentally scheduled us for a Saturday 7:30am appointment at Stevens Ford in Patchogue, NY a couple weeks ago, but the dealership opens at 8:00am on Saturdays. When we arrived we were immediately greeted by Manny Silva, who explained the mix up, apologized and graciously welcomed us inside and made us coffee. He really went above and beyond to make us feel comfortable and make up for this mix up. The car was serviced very quickly and we were on our way. I bought my 2012 Ford Fusion from this dealership and it is really what a dealership should be. Declan Carroll is the salesman I dealt with for the 2012 Fusion and he was so helpful and kind - the opposite of the pushy car salesman we are all too used to. I always get my car serviced there, with The Works every 6 months and will definitely be buying my next Ford from Stevens.

Dina Vigirito

Dec 31, 2014

Your staff was wonderful. Martin was most helpful. My courtesy car was great. My experience with your service department since purchasing my car has been a good one. The only thing I'm not happy with is with the car itself, I've had to bring it in three times since purchasing it in September. It seems that the software in the car needs to be updated several times.Too bad the car wasn't as good as your staff.

Robert Kohn

Dec 31, 2014

I always expect good service when I bring my vehicle to Steven's and they always go above and beyond my expectations. My neighbor once told me they had a bad experience with Steven's. I told them they must be refering to a different dealership. My experience has been nothing but great!!!

Walid Hamad

Dec 31, 2014

I bought F150 The service was great and fast my salesperson was excellent I would recommend that dealership.

Marilyn LaCorte

Dec 30, 2014

Very helpful. Accommodated me the last minute and I could have had a problem over the weekend if they hadn't. Much appreciated.

Carl Treiber

Dec 29, 2014

Great job great job great job great job great job great job great job

James Ekenstierna

Dec 29, 2014

was in and out for service im mo time very pleased

John Lantz

Dec 29, 2014

The service was completed within the time mentioned and staff was very helpful.

Mary Henning

Dec 29, 2014

Was very pleased with prompt and courteous service

Richelle Ash

Dec 29, 2014

My sales and service experiences have been wonderful so far and plan to be a repeat customer.

Theresa Cuenin

Dec 29, 2014

Fast Courteous Service, Completed recall within an hour andprovided a comfortable waiting area.

MAYERS FLOWER COTTAGE

Dec 26, 2014

THE TOOK CARE OF THE PROBLEM . FAST . ALWAYS THERE WHEN I NEED THEM. I OWN 4 FORDS FROM STEVES 1999 TO 2014

Brad Litwak

Dec 25, 2014

I leased the vehicle from you with the understanding that you would provide pick up for servicing and you have lived up to your committment

Michael Gray

Dec 25, 2014

Very helpful and gave me a good deal on my truck. Excellent trade in value for my car

Mary Egan

Dec 23, 2014

Jenny was extremely helpful and repeatedly answered my multiple questions without hesitation. Her main concern was that I was happy and comfortable. She went above and beyond to make sure I was a satisfied customer. Jenny was recommended to me by a co worker and I will now recommend her to my family as well.

Michael L

Dec 23, 2014

My salesperson, Tommy Montalbano, and I designed a vehicle to best suite my needs and save money. He was very helpful. My truck was delivered ahead of schedule, and the finance department made the final steps simple. It was a pleasure dealing with Stevens Ford.

Frank Riggio

Dec 22, 2014

Service Consultant Tyrone Goodie was excellent in providing the information on what was being done and why it was needed. He called to advise me of another issue that came up during the service process (fan belt). Additionally, during my last service I had new tires installed and somehow during that process a regular lug nut was substituted for one of my crome lug nuts and the "Lincoln" disk in the center of one of my wheels was missing. He has ordered the replacements parts for me. Thanks for the excellent service.

Joey Levy

Dec 22, 2014

The team the staff and the service was excellent, in and out at no time.

Scott Devery

Dec 22, 2014

i was very satisfied with the service. except that when the fuel saver service was done tire pressure was not checked. i had car serviced on a saturday. monday morning low tire pressure light came on. was very disappointed that something so simple and important as well was over looked.

Angel Diaz

Dec 20, 2014

Excellent customer service at the service counter. Thanks

Bruce Penney

Dec 20, 2014

The staff at Steven`s Ford are like an extended family . The service done on this visit was a battery replacement .

Donald Tuohy

Dec 20, 2014

Jenny did an excellent job, she explained everything and answered all questions.the only thing I could not understand was your billing figures.

M Petit-michel

Dec 20, 2014

I went in and my repair was done quickly and the price was right

Bethany

Dec 19, 2014

We love the customer service at Steven's Ford! It is always such an easy and pleasant experience from beginning to end. Excellent product and clean facilities as well. We recommend you to everyone we know!

Catherine Williams

Dec 19, 2014

Service was performed timely and to my satisfaction...

Gregory Caggiano

Dec 19, 2014

The service just gets better.The staff was just great I was in and out.

Joseph Pfeffer

Dec 19, 2014

My first service on my 2014 explorer. Everything was great

P Welch-perzeszty

Dec 19, 2014

I purchased a Ford Fusion. The service was excellent and the staff very professional.

Robert Cucchiaro

Dec 19, 2014

Some extensive work on my 2008 Fusion. 4 new tires, mounting, balancing and alignment. Plus new brake pads at all 4 corners. New discs up front and resurfacing the rear rotors. But the staff made it easy and the work was performed flawlessly. Just love Steven's Ford and everyone there.

Robert Salerno

Dec 19, 2014

The service department was very courteous and knowledgeable. They had me in and out very quickly.

Scott Macdonald

Dec 19, 2014

All of the staff at Stevens Ford is fantastic. No high pressure sales, Tommy is very helpful. They had the exact truck we were looking for, came in with a fair price, and we were able to leave with the truck 2 days later. I would highly recommend Stevens Ford to all of my family and friends.

Valued Customer

Dec 19, 2014

Was thrilled with the concern exhibited by your staff.The attentiveness, and response time of the service I received on my recent visit was more than I could have ever wished for. I purchased a used vehicle and was treated as though I had purchased a brand new Italian supercar, AND THAT, is a rare thing indeed.

Anthony Vecchione

Dec 18, 2014

We were treated like family,the whole experience was excellent

John Garcia

Dec 18, 2014

Bob was very thorough and made some wonderful suggestions. Stevens, being a TruCar member, made it very simple to get the best sale price. No haggeling, very straight forward. Must have purchased 10 new cars in the past 50 years, and this was my best experience Keep up the good work. John G. Miller Place, NY

Victor Desantis

Dec 18, 2014

Carl DeMasi could not have done a better job from ordering the 2015 Mustang GT to it coming in on December 16th. He is extremely knowledgeable and informative with the Ford product line. I leased a 2012 Fusion 2 years ago and am very happy with it. Your service department is also very friendly and helpful. I will be back for another vehicle in 2015. Carl went above and beyond to make this new car experience and delivery quite an exciting event. Thank you again Carl for all your help. Sincerely, Vic DeSantis

John Sondericker

Dec 17, 2014

Have a 2010 Fusion. 38K miles and have used your service 3 times. I am an 82 year old electrical/mechanical engineer and have always been a Ford guy. You're not inexpensive but you seem to do good work which is most important. John Sondericker

Madeline Serpe

Dec 17, 2014

staff very helpful. service was great. will come back when i need anything.

Erin Valente

Dec 16, 2014

My experience at Stevens Ford was excellent. My sales representative was very helpful.

Michael Green

Dec 16, 2014

I leased a 2015 Ford Fusion and I am very happy with it. Jenny Scheele did a great job helping me with my options and was a pleasure to deal with. I have now leased 4 cars from Stevens and will definitely return.

Michael Losito

Dec 16, 2014

I purchased a ford focus. Everyone at stevens ford was extremely helpful from beginning to end

Peter Katsanevas

Dec 16, 2014

Terrific service as usual. Fast and profeesional. Efficient and goof coffee

Steven Davies

Dec 16, 2014

Quick and courteous service helped me with coaching info display for hybrid

James Randall

Dec 15, 2014

Always good service. Professional and helpful. Car serviced with inspection, oil change. Always good service. Professional and courteous,

Delano De Marino

Dec 13, 2014

I had a need to lease a vehicle for a period of 24 months,and needed to close the sale the same day {Saturday}.The day we went to the dealership it was pouring rain and our salesmen went out of his way to locate the vehicle of my choice 2015 escape SE, arranged the test drive & completed the sale with the help of their back office personnel as the store was closing. Not only did they complete the sale but had the car ready to drive off the lot that same night.

Amanda Dulaney

Dec 10, 2014

I bought a brand new escape in March of 2014. 6 weeks later, my car broke down on the side of the road in Queens. It was towed (at my expense and then it took 3 months to get reimbursed from ford) to the dealership. It took 5 days and roughly 20 phone calls to figure out what was wrong with my car. They wanted to return it to me after 12 hours saying that everything was fine. I insisted they keep it and fought with several managers until getting a loaner on their dime. Now, 6 months later I am dealing with a titling issue. I have made about 10 phone calls to various ford people including corporate. I have been trying to get my car titled for 3 months and no one has been helpful with this experience. I will never be again be doing business with ford or this dealership.

Robert Maria

Dec 9, 2014

Tyrone was very helpful and accomodating. We were very pleased with the service.

Robert Silver

Dec 9, 2014

Fast and efficient routine service. Loaner vehicle was simple and easy.

Eric Wheeler

Dec 8, 2014

Very good experience overall. Addressed all of my concerns and fixed the problems I had. I was more than happy with the service and the time it took. Did not hold up my vehicle all day and the staff was very courteous and knew exactly how to take care of what I needed. Even though I live 45 minutes from the dealer and service department I would not go anywhere else.

Ken

Dec 5, 2014

Purchased a '14 F150 XLT. Staff was very helpful and made sure we got what we wanted. The whole process took a little longer than we may have liked but in the end we ended up with a good deal on the truck we wanted.

P Welch-perzeszty

Dec 5, 2014

I was continualy kept informed about the progress of my maintenance visit. My Ford Fusion was taken care of in a very professional manner. Your staff was very helpful in their suggestions as to car of my Fusion.

Theresa Troutman

Dec 5, 2014

I purchase a fusion s and had a great experience. Salesman Robert Freire did a great job. Asset to the company. Get alerts for service through enail which is helpful in my busy life. Highly recommend Stevens Ford

Anthony Sacco

Dec 4, 2014

I brought both cars in for service. One for routine maintenance, State inspection and, new brake pads and rotors. I brought the other one in for routine maintenance. As always, the service was horrible. That is why I always bypass three other FORD dealerships in order to have you service my cars. As always, Harold, Martin and, Tyrone were friendly, professional, courteous and, helpful.The TV on the other hand, only gave me bad news and weather. It is a good thing that the coffee and doughnuts made up for it. Or, were they there just to keep me from complaining? Afterward, both cars complained to me that the won-ton soup was too salty and, the eggrolls were greasy.

Dennis Becker

Dec 4, 2014

Oil change and safety inspection. Everything went well. Friendly and helpful staff

Grace Dibenedetto

Dec 4, 2014

My experience at Stevens ford was excellent! Highly recommend to my family and friends

Jeff Mayer

Dec 4, 2014

The Ford Transit is my most recent ford truck the smaller size works well for many of my deliveries It is one of four ford trucks that I own at this time . Steve's Ford made my purchase easy and there service dept. is great to work with

Joseph Zummo

Dec 4, 2014

Except for the NYS inspection being down we were very happy with the service.

Thomas Melton

Dec 4, 2014

The entire staff from sales to finance made the acquisition go perfectly on my new F150. Very pleased.

Kevin Dunham

Nov 28, 2014

sales consultant bobby freire outstanding purchased f150 pick up

David Carpenter

Nov 26, 2014

You guys were awesome and I appreciate everything that ya'll done for me to make my experience at Steven's Ford memorable. I would like to bring all my cars to your dealer for service need be. Keep up the great work n it was a pleasure doing business with you.

Max Erb

Nov 26, 2014

Re: Paint blisters on front of engine hood?I definitely do not agree with Ford's decision as not to pay for the paint blisters. If they want to see bare metal, I can just pop the blisters!The paint warranty runs out in December and I will make a point, that this was reported within the warranty time.

Anthony Russo

Nov 25, 2014

Best experience I have ever had at a car dealer. Very friendly and helpful staff the really try to make you happy

Corinne Cannata

Nov 25, 2014

The best I ever had!!!! Keith the sales person and Ruth should get a raise!!!!!! Thanks again and a special thanks to John Agneti who made the whole thing happen!!!!!! Without John there is no sale

larry

Nov 25, 2014

Tyrone is absolutely phenomenal. He is always nothing but helpful. Any time i have a problem he takes care of me and my vehicle. He takes his time and makes me feel like my business matters.

Patrick Mccrann

Nov 25, 2014

Service was excellent - Manny is great !Very easy to schedule In and out fast

Bob

Nov 24, 2014

The service writer great and was professional.The service was done quickly and I was out of there in no time.

Scott Kilmer

Nov 24, 2014

i brought my 2006 ford f150 in for an engine miss and back fire problem, tyrone the service writer took very good care of my concerns and my truck, the mechanics that looked and worked on my truck did a great job of fixing my truck.

Joseph Carleton

Nov 21, 2014

Sales person listened to what I wanted found it out of state and had it shipped in. Im very happy with the truck I received and the finance agent was very informative and not pushy when it came to extras.

Mary Errico

Nov 21, 2014

Although it took a while (I needed an Inspection as well as an oil and filters change) the experience was fine. Everyone is very nice.

ANTHONY GENNUSO

Nov 20, 2014

I BEEN LOOKING FOR A GOOD DEALERSHIP TO WORK ON MY TRUCKS BECAUSE I OWN ALL FORD TRUCKS SO I HAD A PROBLEM WITH MY 2005 F550 I HAD CALL UP A SPOKE WITH MANNY HE TOLD ME TO BRING IT IN RIGHT AWAY AND HE WAS GREAT HE CALL ME TO UPDATED ME ALL THE TIME A LET ME KNOW WHAT THEY WERE DOING TO FIND THE PROBLEM HE FIXED THE TRUCK IN A DAY AND GOT IT RIGHT BACK TO ME YOU GUYS ARE GREAT AND THANK YOU VERY MUCH MANNY I WILL ONLY COME TO YOU GUYS FROM NOW ON !!!!!!!

Orlando Jimenez

Nov 20, 2014

As always, Tyrone was courteous and helpful and listened to my concerns and recommendations. I always feel confident when at Stevens Ford. My repairs are timely and complete. If I have any questions they are answered completely. Stevens Ford will continue to be my repair shop and dealership of choice.

Richard Merkle

Nov 20, 2014

service was done as expected and in a timely fashion. Service rep. TG was informative and kept me posted and did an excellent job. Service done on 2013 MKZ and included oil change and airbag recall.

Jeanne Stern

Nov 19, 2014

Service was awsome, best experince ever at a dealership

Toni Reams

Nov 19, 2014

I am very pleased with the service I received from Stevens Ford. I was taken care of with compaasion and the employees were very helpful . My truck was fixed and in a timely manner Thank You.

Vincent Interrante

Nov 19, 2014

I own a Lincoln MKZ. My service was excellent The staff was very helpful

George Politis

Nov 18, 2014

Tyrone helped me out with my escape and he was great. The truck was done very fast and he was very professional.

Marc Sheeger

Nov 18, 2014

quick and clean knowlegeable staff nice waiting area but could use more comfortable seats

Skeptical Returning Customer

Nov 18, 2014

Customer service experience within service is much better.

Dianne Dagostino

Nov 14, 2014

I came in for an oil change and 2 recalls on my 2014 Ford Escape .i was taken at my scheduled time and on my way in an hour.

Marcy Rogers

Nov 14, 2014

I brought my car in for service on multiple recalls and a safety inspection. Everything was in place for my when I arrived. My paperwork was processed quickly and Hertz was on their way to bring me to my loaner car. Throughout the process I was helped by Manny Silva, who has restored my faith in the service industry! His service was impeccable and he kept me in the loop with everything that was going on with my vehicle. Many times a dealership only hears when things go negatively for the customer and I think it is very important to mention the positive. You have a stellar employee and I will definitely be coming back for anything my vehicle may need in the future based on the service I received on this particular date.

Michael Tax

Nov 14, 2014

Bob was a great sales person . would recommend the dealership to anyone...Michael a tax

Wayne Ramsey

Nov 14, 2014

Manny, the Service Manager, treated me as if i was their most important customer. His professionalism and enthusiasm were evident each and every time we interacted. He made sure that i had a loaner car and took care of all the details revolving around my service. Thanks!

C Ballaro

Nov 13, 2014

Very pleased with the service. Professional. Will return for service again.

Digrace Hoiland

Nov 13, 2014

Excellent service was offered and everybody was very nice. The schedule was very flexible. Dave B. is the best manager. Manny was perfect in coordinating efficient care for my car.

Jaimie

Nov 12, 2014

I recently leased a 2014 Ford Escape. My car salesman who helped me and my father was James (J.P.) Pace. I had a wonderful experience at Stevens Ford because of J.P. . He was extremely helpful, knowledgeable, and organized. He also genuinely cared about my happiness with the vehicle and took the time to show me all of the capabilities of the car. I would recommend J.P. to all of my friends and family. I am very thankful for all of J.P.'s assistance with leasing my first car.

Christopher Rosati

Nov 11, 2014

I took my vehicle in for my 15,000 mile service. They had me in and out in less than an hour! Appreciate that as i had to get to a meeting by 9am ! Fresh coffee and donuts were a nice touch as well! Keep up the great service!

Glenn Courtenay

Nov 11, 2014

Very courteous staff, minimal wait for service completion, excellent experience.

John Machalski

Nov 11, 2014

Wanted to purchase a car quickly without any hageling and Keith was a great help.

Sandro Cestaro

Nov 11, 2014

Very helpful staff, stress free transaction!The environment was friendly and the selection is incredible!

Donna Graziano

Nov 9, 2014

We stopped in one Sunday, just to look at the Fusion, to compare it to the VW we currently had. Our lease was expiring and we were set on another CC, until Keith Schlichting showed us the Fusion Titanium. All I can say is wow....we were blown away by the advanced technology and the overall look of the car. Keith took us on a test drive. Then he gave us some numbers...again....wow! The next day we came down to put a deposit o a vehicle! They found the exact car I wanted and by that Friday....I had a new car! Thank you Keith! :)

Eugene Baraw

Nov 9, 2014

2004 grand marquI...mileasge 70084. SERVICE ADVISOR 3416 TYRONE GOODE. WE DISCUSSED WHAT I WISHED TO HAVE DONE. A FRONT BRAKE PROBLEM WAS ATTENDED TO. CAR FEELS GOOD. YOUR SERVICE STAFF CONTINUES TO AMAZE ME. WITH CARE LIKE THIS, I DO NOT WORRY ABOUT THIS CAR.

Rose Cione

Nov 9, 2014

My radio was not working and I brought my car in. I did not have an appointment. Everyone was still very nice to me and efficient.

Thomas Buckleman

Nov 9, 2014

I just purchased a Ford F-150 FX4 and was pleased with the Sales staff. I was happy with the agreed upon price and was shocked at how quickly the deal was completed, including all financing and preparation. My last vehicle purchase in 2009 with GMC was not as enlightening.

Raymond Martucci

Nov 7, 2014

i would have to say that the service depratment at that time was polite and curtious. keep up the good work

Steve Brown

Nov 7, 2014

Very speedy and punctual. Great customer service. My 2014 Ford Fusion was back to me at my requested time with all issues addressed. Thank you Stevens Ford

Darstar

Nov 6, 2014

All good! Nothing more to say. Ok....... now I'm annoyed at being forced to write at least 50 words.

Thomas Daniels

Nov 6, 2014

Took my car in for service. Second time and experience has been super both times. Prompt professional staff and they take the time to ensure everyting is to your satisfaction. Several items were covered under discounts and the final bill was below the initial estimate!Highly recommend them on both the technical work (car is running great) and professional service.

Caitlyn tever

Nov 5, 2014

We've been to a lot of dealerships and Kyle was by far the best!

fal-ken heating & cooling corp.

Nov 5, 2014

everything was easy friom appointment making to picking up the van.

J.Antal

Nov 5, 2014

Fast service 2014 F150 STX staff very helpfull had auto start installed fast service .

Amanda Bancroft

Nov 3, 2014

Great personalized service! Will return to stevens ford for my next vehicle! Just got my 2015 ford escape and these guys work magic!

David Hale

Nov 3, 2014

I took delivery of my 2015 Explorer on Friday. My buying experience was far above average. My sales representative, Keith Schlichting was knowledgeable and extremely helpful in tracking down the right vehicle and helping me arrange for just the right type of financing I needed. Mr. David Benstock was equally helpful in finalizing the deal and making sure I got into exactly the vehicle we had wanted. My expectations are not always met, but in this case, Stevens 112 Ford, through their excellent staff, met every concern, hope and requirement with a positive answer. I will be pleased to recommend Stevens 112 to all of my friends and associates. David Hale

Doris Laffey

Nov 3, 2014

the service desk Tyrone was very helpful in getting my truck serviced and fixed !

Michael Gibiser

Nov 3, 2014

Brought car in and got car back fast. everybody was very helpful.

Muriel Plourde

Nov 3, 2014

I couldn't have asked for better service....Manny was very helpful.

Corey Johannessen

Nov 1, 2014

i have dealt with both your service and parts department for the past 3 years and will continue to deal with them . they do an outstanding job!

D Caputo-mahoney

Nov 1, 2014

The customer service skills of Manny, the service advisor, that took care of me was beyond exceptional. With a line of customers he assisted each with a smile and moved the line quickly. I have been a customer of Patchogue Ford for 24 years and Manny is the best fit I've seen behind that desk!

James Turano

Nov 1, 2014

2014 F150 SUPERCREW SVT RAPTOR, Very professional , I'll be back.

Mary Henning

Nov 1, 2014

Representatives were excellent on explaining the work that was done and very prompt in contacting us. The loaner car provided was excellent.

Peter Katsanevas

Oct 31, 2014

Explorer, service excellent. Prompt and professional, answered all questions to my satisfaction

Mario Carrera

Oct 30, 2014

Purchased a 2012 Ford Escape.The service was complete and the problem was repaired.Martin was very helpful.Thank youMario Carrera

Tyree Bacon

Oct 30, 2014

Purchased a New 2013 F150 4x4 left over in May of 2014. Had what was believed to be rear differential noise. Dropped car off with no appointment and was taken right in. Turned out to be front spindle bearings. It was repaired under the warranty. Service and communication was outstanding!!! I am glad I purchased my truck from Stevens 112 Ford!!!

Sandra Pulcrano

Oct 29, 2014

2014 Lincoln MKX. The staff was very courteous and helpful.

Walter Markunas

Oct 28, 2014

had to ask if my oil was being changed - total time 1-1/2 hours - could have been 45 min.

William Hennessey

Oct 28, 2014

Tyrone was excellent, He helped me above what he had to. It was a pleasure to deal with the dervice department.

Kenneth Harper

Oct 24, 2014

Staff was great, very helpful even though they nolonger sell Lincolns, They were able to get the car I wanted at a competitive price. And they got it quickly

Theresa Cuenin

Oct 23, 2014

Completely Satisfied with service experience. People and facility are topnotch.

Alan Bjorneby

Oct 22, 2014

All good. No problems. They were expecting me and took my car right in.

Glenn Fuerst

Oct 22, 2014

Purchased a C-Max Energi. Jenny was very helpful and knowledgable. We always recommend your dealership to family and friends alike.

Louis Habekost

Oct 22, 2014

I bought the ford f150 long bed. got a good deal. Every thing went well no long waiting great sales man Tom. Was very happy with all thanks

Natalio Mendez

Oct 22, 2014

job was done fast and on time service was great...

Philip Rein

Oct 22, 2014

I was handled by a most professional staff, made to feel comfortable and the service was completed within an acceptable amount of time. This is good stuff!!

Ann Truscello

Oct 21, 2014

very helpful service dept. Had a loaner car for warranty service.

Cheryl Kranz

Oct 21, 2014

service was excellentI do not have 50 characters to enterthis is why people do not complete your survey

Janet Mcelroy

Oct 21, 2014

I received a loaner car which was great and they said my car would be ready in about 2 or 3 days.Got a phone call the same afternoon and they said they had to re-program my car! I think I'm stillhaving trouble on occasion. My car hesitates occasionally when it is stopped!

Marc Abbaticchio

Oct 21, 2014

The staff is very friendly. Not like your typical mechanic. Excellent all around service again.

Mary Henning

Oct 21, 2014

Everyone was very helpful and completely explained the work that was done. The wok was done in a timely fashion and we were notified immediately when the car was ready.

TS

Oct 21, 2014

I had a new key made for one of my cars. As always, the service technician did a crumby job. That is why the key worked perfectly.

James Ebinger

Oct 20, 2014

Your staff was helpful, courteous, and got the job done quickly. I will keep coming back.

Alan Dzur

Oct 17, 2014

Tyrone was courteous and professional. I always look for him to assist me.

George Kearnes

Oct 17, 2014

Clean & friendly Wait time was faster than I expected.

Mark Samuels

Oct 17, 2014

my car was towed from my driveway to stevens ford. someone bumped the right front fender on my car before i had a battery problem. Before stevens touched my car they called me about the fender to make sure i knew and to ask if the tow company caused the hit. i told them it was already dinged before that pickup. and so they then checked to see what the car problem was. they called me as soon as they knew it was a bad battery. my wife picked up the car 123 easy that night and its fine now. communication is not a problem with stevens dealership

Michael Gallagher

Oct 17, 2014

your tean in the service dept. were very helpfull

Alicia Phillips

Oct 16, 2014

Carl is a good, patient man. He worked with me as I decided on which car I wanted, and didn't show a trace of annoyance as I kept changing my mind. I was shopping for a used car, but ended up buying a new car. My loan was processed expediently, and I was able to leave with my brand new car that day. All of the staff were exceptionally friendly. I brought my car in a week later to have remote start installed, and that left me a little disappointed. While it was a relatively quick process, I was given no instruction on how it works. I figured out how to start it, but I've no idea how to turn it off, or even how long it runs for before it automatically turns off.

Kerri Flanagan

Oct 16, 2014

Jenny Scheele went above and beyond the standard of service and care. She took care of every specific need I had and handled it flawlessly. I left completely satisfied based on her efforts. Due to her outstanding work, I would recommend all people to Stevens ford.

Austin Gwilt

Oct 15, 2014

I am completely satisfied with the service. The staf is very pleasant.

Charles Goehring

Oct 15, 2014

Your people were friendly and informative. They were "people people".

Everett Rushford

Oct 15, 2014

This was my first visit to your service department and I must say that my Service Advisor, Martin Sharkey, was very helpful. His knowledge and suggestions were outstanding! I plan on coming back when I need service again as my experience was awsome!

Sharon D

Oct 15, 2014

In 2011 I purchased a Navigator L from Stevens Ford, after looking around at other dealerships. I felt most comfortable there. My salesman Bobby Freire was excellent, as was his manager David Benstock and the finance lady, Lisa Pulcrano. They all worked with me in a professional manner. For the last three years I've had my regular maintenance and some other services done there. They've always been prompt and professional. The service department is also very professional and the service was exceptional. They provided me with a loaner or helped me get one. I couldn't be happier with Steven's Ford. Everyone there is always polite and professional. The place is immaculate and even the cleaning lady is always smiling. In fact, I was so happy and satisfied with them that I just went back and bought a new 2014 Navigator from my same salesman Bobby, and again worked with his manager David and the finance lady Lisa. It was a pleasure doing business with all of them again, and I am sure I will do more business with them in the future. I would highly recommend them to my friends and family.

Carlos pagan

Oct 14, 2014

As an company owner of faramond transportation I'm very happy to have ford 112 taking care of my fleet to have my customers comfortable and safe.. I'm looking forward to continuing servicing with them.

Frank Keach

Oct 14, 2014

Timely and courteous repair was done quickly. Will continue to use your service even though I have to travel from bay shore.

James Flesor

Oct 14, 2014

This is the second car we've leased from Stevens Ford. Both times we're pleasurable experiences. They took care of our needs and we are very satisfied. Our salesmen Tom and Carl were a pleasure to deal with. I've bought quite a few new cars in my life and to tell you the truth Tom from Stevens Ford was on the money both times. Carl works with Tom, and you can see Toms influence. Carls a young guy with a bright future ahead of him. Thank you

Rodney Dunlap

Oct 14, 2014

2014 F150 FX4. Service was excellent and on time. The staff was very helpful and friendly. Thanks Rodney Dunlap

Stang Owner

Oct 14, 2014

The service was good! What happened to the car wash? Only received with the first service.

Wayne Clark

Oct 14, 2014

with the exception of having to many people booked in the morning. the service and facility was very comfortable.

jeff mayer

Oct 13, 2014

was able to get right in for service they did a great job steve's ford is why I own 4 fords

Joanne Mcinnes

Oct 13, 2014

Your customer service agents in the service department are very nice to deal with and respond in a timely manner

Patricia Casey

Oct 13, 2014

I had an excellent experience in the service dept. Martin has always been extremely helpful and professional. And I love that I can have a loaner car because im a nurse and need to be available for call back to the hospital at any time. And most importantly my car runs beautifully.m Thank You !

Nat Tedesco

Oct 11, 2014

the service was excellent !!!! thank you . nat tedescothe quality of service was excellent good job.

Paula Schneebalg

Oct 11, 2014

The vehicle needed to be inspected and also the message was showing to change the oil. The staff told me I did not have enough miles to warrant an oil change and they could have done it and I would not have known any better. I appreciated their honesty.

James Bridges

Oct 10, 2014

Upon my arrival in your Service Dept. at Stevens Ford, I met your Service Consultant, Tyrone Goode whom I found to be friendly, and have a pleasant demeanor. I advised him of the problem I was experiencing with my 2005 Mercury Montego, namely the instrument cluster. He stated that the problem would be checked out, and he would call me upon completion of the diagnostic findings. I authorized the installation of a new instrument cluster, which was completed in a very timely fashion.I found Mr. Goode to be very professional and a definite asset to your organization.James Bridges

Louis Pulsonetti

Oct 10, 2014

difficult to make appointments. I called and the line was busy, I called again and left a detailed message as instructed, no one called back and after 4 days I called again to make the appointment. Now I was over the mileage. I was not happy. When I told Lee she said that can't be because she makes the appointments. I have no reason to lie. Than to add insult, you email coupons for a free carwash the day after the appointment. I am sorry I bought my third vehicle at stevens 112.

M Petit-michel

Oct 10, 2014

I had a state emission inspection and brake work done. No problems

Tom Cianfrogna

Oct 10, 2014

I have another Ford dealer two miles away. I rather go to your dealer, which is definitely further away, due to your excellent service, as usual.

Debra Mcguire

Oct 9, 2014

My car is the 2013 fusion . I absolutely love the car and the service i have gotten when I brought it in . Everyone is friendly and helpful .

Hector Almodovar

Oct 9, 2014

Friendly, courteous and professional. Got my Mustang back in perfect condition and clean. Thank you

jonathon Mckibbin

Oct 9, 2014

great experience prompt service friendly people clean facility

Lawrence Russo

Oct 9, 2014

Everyone was very helpful and professional. Price quotes were accurate and all repairs were done to my satisfaction.

Patrick Delaney

Oct 9, 2014

Service and staff were excellent. I felt like the staff really cared about there work and were very informative.

James-p Mccune

Oct 8, 2014

work completed on time and performed correctly. service department very helpful

John Mazeika

Oct 8, 2014

Good service good experience ..Good service good experience ..,,,,,,,

Lizette Fontanez

Oct 8, 2014

Ford Edge Sport is the vehicle I purchased from 112 ford. My salesman Bobby was great.

Bruce Penney

Oct 3, 2014

The Steven Ford Dealership and the staff and the service department are the best that I could ask for . Thank you .

Edward Carfero

Oct 2, 2014

The service department and all the people in the dealership are very knowledgeable, friendly and willing to answer any questions that I ever had about my vehicle.

Joanne Zarzycki

Oct 2, 2014

I was very unhappy with my 2014 FOCUS I felt it was to small. I traded it in for the 2014 Fusion which is just perfect

Graceanne Druiett

Oct 1, 2014

My Experience from start to finish was great. Kathryn wood was very informative and went out of her way to help, She was great. The same with finance she took her time and explained every thing throughly to me. I would not hesitate referring someone to Stevens ford. Thank you for my new car!

John Fitzgerald Jr

Oct 1, 2014

The customer service was top-notch and the shop took care of all of the issues I had with the car. Very nice, very helpful.

Joseph Irwin

Oct 1, 2014

I had a fantastic time at Stevens ford, Cody Clark was extremely helpful, helped me though the whole transition into a new car. I love the focus st. The financial dept worked hard to help me out and I can't express how much they helped me. I would highly recommend a ford from Stevens to everyone.

Louis Ferrara

Oct 1, 2014

Your salesman, Bobby, was excellent. He answered all my questions, ordered the vehicle I wanted and was very attentive to all my needs. I picked up the car yesterday. The finance process with Liz was also very well done. I have to say that all of your staff at Stevens 112 was "top noch". I have not needed any service yet, but I'm confident that your service will be just as good as your other staff.

Aneita Deblasio

Sep 30, 2014

This was our 4th vehicle purchase from your store, each time the staff has been extremely courteous. We would definitely buy again and recommend your store.

Barbara Marchica

Sep 30, 2014

No problems, everything handled in a quick and excellent manner .

James Curto

Sep 30, 2014

I am very pleased with service! I don't like having to write in 50 words or more after giving you 5 STARS, that should tell you how I Feel!!!Thanks

John Randazzo

Sep 30, 2014

EVERY ONE WAS VERY NICE. SERVICE WAS EXCELLENT !WE HAD TWO CARS SERVICED AND BOTH WERE COMPLETED ON TIME

Marianne Rantala

Sep 30, 2014

I leased a 2014 Ford Escape. This was the first dealership we visited and they treated us so well that it was the last dealership we visited. The salesman, J.P., was informative, friendly, patient as a saint and very accommodating. The finance department staff was the same way. We would highly recommend this dealership.

Neil

Sep 30, 2014

2013 F150 Plat is the 2nd new vehicle purchased at Steven's. 1st F150, 2001 Lariat, was completely dealer maintained. Sold with 225k+ miles. Nothing is ever a problem at service department. Sales was extremely competitive (I did my homework prior to purchase). Perform complete quality maintenance and the vehicles run like new for a very long time.

Paul Pasciuta

Sep 30, 2014

Everyone was great at Stevens ford. I have a 2008 ford edge

Binetti Painting Inc.

Sep 29, 2014

Great service thank you. The man at desk and the repair man were very nice and I hope the problem is fixed.

Carlo Fumai

Sep 29, 2014

The service technician was able to diagnose an electrical short in just 2 hours. I was impressed!

Shawn Votino

Sep 29, 2014

The specials are what makes the value and keeps me returning.thanks

Eugene Baraw

Sep 26, 2014

NO RESERVATION IN SVC DEPT. JUST SHOWED UP, EXPLAINED TO MR. GOODE WHAT WAS WHAT... REPAIR WAS ACCOMPLISHED IN LESS THAN AN HOUR. PROBLEM GONE. GREAT SVC...

Elizabeth Wunsch

Sep 25, 2014

Keith and Angelo were I complete pleasure to work with. All of the staff was wonderful and very professional. I would highly recommend them and already have to friends and family. I'm so happy with my ford edge.

Jorge Zuniga

Sep 25, 2014

Good morning, The servie that I received from the very begining was excellent. The servive rep at the counter was corteous and polite. I am extremeky happy with the service and the work.Regards,

Rose Cione

Sep 25, 2014

I have purchased a Ford Fusion 2013. I am very satisfied with the service I receive at this dealership. They are very punctual and prompt about scheduling service. Everyone treated me very nicely. The person who worked on my vehicle was cordial and honest. This is what I like most, honesty. This dealership is also very clean.

Derek Jones

Sep 24, 2014

I have a 2009 Lincoln MKZ. I must commend Tyrone who was my service guide for being very through and professional in his duty.

Matthew Decoteau

Sep 24, 2014

The wait was a little long but that was due to your service dept. correcting the airbag recall as well as programming the new key fob. So the wait was understandable. Staff at service desk was professional and courteous. Job well done.

Orlando Jimenez

Sep 23, 2014

From the moment I arrived I was shown courtesy, concern and afforded every opportunity to question and get answered any and all concerns. When my repairs were proving to be more costly than I anticipated, I inquired about and was given an opportunity to apply for an interest free credit card which makes the payment more bearable. My Service Rep, Tyrone Goode was excellent and even found a credit own my account for $59.00 which was applied to the bill. (Every little bit helps) I will continue to use Stevens Ford for my service needs as I will continue to recommend them to everyone I know. What a great experience.

Michael Forte

Sep 22, 2014

Thanks for the oil change and 15k svc......MF......

Michael Mcgovern

Sep 22, 2014

Tyrone was great Professional fast I was in and out very quickly after he filled out the service details then I was called by your dealership and came to pick up my car again quick fast professional

Frank Difede

Sep 19, 2014

My experience with Stevens and our salesman Tom Montebano purchasing our 2012 Fusion was extraordinary.We were treated well and fairly.Upon bringing our car back for service ,Harold ( service mgr.) & HIS CREW SEE TO IT THAT WE ARE CATERED TO.

Robert Randone

Sep 19, 2014

Came in for an oil change and a check of my Remote Start. The car would not shut off when the key was taken out if the Remote Start was used to start the car. Saw Tyrone again and he took care of the problem. He is very customer service driven. Thank you Tyrone !

Dean Battaglia

Sep 18, 2014

2014 f350 everyone from sales to finance was great Thank you

Ian Johnson

Sep 18, 2014

I started my car buying experience at truecar.com and Kathryn almost immediately called me to let me know that she had a few cars on the lot that matched what I was looking for and that she would start putting together quotes for when I came in. I was very impressed at how quick she was to contact me and enthusiastic about finding me the perfect car. I bought a 2014 Fusion Titanium. Dennis and Ruth in financing were also both extremely helpful

Nikia Hughes

Sep 18, 2014

The service was fast curious and enjoyable my sales person bobby was excellent

Debra Steiger

Sep 17, 2014

I made my appointment for my service and it was completed in a timely manner. They left me a message on my cell phone AND texted me when it was complete.

Melissa M

Sep 17, 2014

I was having issues and brought my Edge into the service dept. It was a Saturday and Manny took care of me. He very friendly, helpful and made sure everything was addressed and taken care of. Chris was the mechanic. He was also kind and helpful. He listened to my concerns and addressed all issues. They were both great to work with.

Rocco Minervini

Sep 17, 2014

I purchased a 2014 Edge. From when I first inquired about it and took delivery everything went smoothly. The staff were wonderful and very knowledgeably.

Elizabeth Wunsch

Sep 16, 2014

Everyone was extremely helpful and nice. Working with Keith and Angelo was a pleasure!

David Carpenter

Sep 15, 2014

You guys are awesome!!! You team managed to get the issue with my 2011 Ford Explorer rectified in timely manner. I'll be bring my vehicles to your dealer for service in. The near future.

Orrell Dunn

Sep 15, 2014

The service was good but I am unhappy about the promised rebate for the Works which was printed on my receipt for September 6, 2014, and explained to me by your serviceman. There was also a large pile of cards on the desk about it that day I thought saying that it ended at the end of September. When I went on line to register for this, it did not work. Ford's 800 number could not explain it. When I called your service department, they told me that the program had expire on Aug 31, and that it was a mistake that I was promised the $10 rebate. This is very poor customer relations. I feel that you should honor this and I should still get the $10.

Hector Medrano

Sep 13, 2014

bought a 2015 ford f350 dew diesel.. best truck ever. best salesman ever.. will highly recommend Bobby F. from now on... got what i asked... even better than what i was expecting.......

Sylvia Vanalst

Sep 13, 2014

Carl DeMasi Jr was tops!!! Could not have asked for a better salesmen to take my money. Very knowledgeable which the CMax - and as you know there is a lot to know. Everything with this lease went very smooth - almost to smooth like there was a catch or something - but nothing - Would buy or lease again and would recommend Stevens 112 Ford!! Great Job Everyone

John Giasi

Sep 12, 2014

I just recently leased a 2014 f150 from Stevens 112 Ford and the service from the professional, courteous staff was second to none. I highly recommend anyone wanting to purchase a new vehicle to stop by Stevens 112 Ford.

Gloria Delfino

Sep 11, 2014

I picked up my Focus today and was very pleased with the whole experience. My salesman, Keith, was the best. He was considerate and friendly and gave me the best deal that was out there. The cars drives great. Smooth ride, very comfortable, and really nice looking. I love it. Thanks again for everything,Gloria Delfino

Gloria Delfino

Sep 10, 2014

There was no pressure and I felt comfortable. Yes the staff were polite and courteous. I purchased Ford Focus hatchback.

john wayne

Sep 10, 2014

I think you service department is out standing also .your service manager..Is very caring and helpful a pleasure to do buisness with.. my only problem you need more deisel machanics .I cant waite days for my truck because you only have 2 on staff and if ones sick your down to one.I would also like to mention when i bought my truck your finace girl tryed to hustel us.i told her on phone i had great credit and could get a loan for 2 .5 percent she said no problem she would match it..when i was in her office she told me just sign here ..i looked over paper work and she had 6 percent..her answer when she got caught well how did you think we were giving you 10,000 off the truck..i told her to keep the truck after 3 hrs of negotiation she switched it to 2.5 ..she also talked me into extended warranty witch she said was 80,000 miles ..which i dident check ..after bringing truck in for repair at 60,100 miles i came to light again i was taken ..these are the reasons why people hate car dealers shady deals like this one satified customer will tell 5 people a story like this reaches thosands Just be honest

Thomas Penfold

Sep 10, 2014

I was in a bind and needed my car for work. The service department was extremely helpful and speedy getting my repairs done, so I didn't have to rent a car longer than needed. The service people even helped me get the car towed from another place since I wasn't available. I keep talking about your service people. They are the greatest! Thank you.

Viola Ramesar

Sep 10, 2014

The service staff were superb.truck works like new.Keep up the great work,guys!

Kurt Roth

Sep 9, 2014

friendly sales , truck came as promised, everything was great from sales to pickup thanks carl was the best!!

Stephen Burdge

Sep 9, 2014

I took my fusion in for an oil change. They said 45 mins and it was. Staff was very nice and the waiting area had TV an coffee, very relaxing. Every time I deal with Stevens Ford it's perfect and I would not go anywhere else to buy a car.

Thomas Marron

Sep 7, 2014

I had a very easy experience and was very satisfied with my salesman ! He did a great job of representing the ford brand and Stevens ford !

Erwin Giron

Sep 4, 2014

JP was very helpful and knowleble in the products that they offer.

Harold Yerys

Sep 4, 2014

I am very happy with the service and always get taken good care of.

Peggy Stevens

Sep 4, 2014

2014 ford escape titiamservice was excellent and staff very helpful. Got missing pieces out of other cars, set up sync in car, etc.

Patricia Snopkowski

Sep 3, 2014

Wonderful, friendly dealership. Would use them time and time again to purchase a vehicle.

Peter Neff

Sep 3, 2014

JP was a very helpful salesman and worked with us on a fair price for my F 150.

Claudette Punda

Sep 2, 2014

Everyone was very friendly and helpful. My car was taken care of immediately.

Edward Guillo

Sep 2, 2014

staff helpful -love truck

Patricia Casey

Sep 2, 2014

Thank you for the service you provided for my 2012 fusion. Needed a new battery, working great now.

Werner Kuepper

Sep 2, 2014

your service was excellent

heatherlu

Jun 4, 2014

I made an appointment online a few weeks ago--giving all of the information needed regarding the service to be done to my vehicle. I also indicated that I would be waiting for the vehicle while it was being serviced. I thought the ease of making the appointment was great and I was informed via email that I even had someone who would be managing my appointment. When I arrived for my appointment, I was told that this service would take hours, and was advised that I should not wait. Because I was already there, and had no one to pick me up, I rescheduled my appointment. (Why didnt my appointment manager inform me of this before I arrived? In fact, I never heard from her at all.) The man helping me was all too disinterested in assisting me...and I don't even know his name because he wasn't wearing a name tag and he didn't offer it. I rescheduled for 6/4 at 8am--the only day I had available this week, and one of the choices given to me for when a loaner car was available. I showed up on time for my 8am appointment this morning, and again, no one seemed too interested in helping me. When I was finally spoken with, I was informed that the appointment was scheduled for 6/5 and that I was a day early. I explained that I would not have made the appointment for 6/5 as I had a standing commitment for that day. The employee shrugged his shoulders and told me there was nothing he could do. I ultimately canceled the appointment and will find somewhere else to go. Both experiences were disappointing, at best, and I will not give this establishment another opportunity to inconvenience me or display their incompetence to me.

randyminton6

Apr 15, 2014

Told them to change the spark plugs and they didnt.all the did was charge 100 bucks for using there machine for code history and tell me that the engine needed replaced for 8k and said next.went and got another opinion they said they never replaced my plugs and repair would be 2200 not 8k so beware they want to rip you off

Johnny5Carz

Jan 20, 2014

It was quite obvious that the salesperson was not being honest and the sales manager named Dave Benstock has the most negative personality I have ever seen. They should not have people like him dealing with the general public. Out of all of the dealerships that I visited in the past several months my experience at Stevens Ford was by far the most miserable experience I have ever had. I would not recommend this dealership to anyone.

robr563

Dec 14, 2013

Stevens112 provided a good purchase experience. Most importantly their sales associate (Kathryn) had the exact car ready for test drive for a prescheduled appointment. She didn't waste my time like most dealers with an initial low trade in offer and uncompetitive purchase price, followed by the usual torturous back and forth to the manager's desk. Their price was neither the the best nor the worst and the trade offer was fair. She was helpful with a test drive and review of the vehicle features as well. After the purchase and delivery I realized that I had left something in my trade in vehicle. Kathryn was very nice about recovering it and getting it back to me right away. She really did go the extra mile for me as a customer.The dealership charged $25 extra for the two gallons of gas that Ford puts in the car at the factory. Apparently Ford doesn't provide a full tank on purchase of a new car like so many other car companies.I can recommend Stevens Ford. I traveled 30 miles to make my purchase from Stevens, even though there are many dealers much closer. It was a very worthwhile choice.

buzzz11672

Apr 22, 2013

BUYER BEWARE!!!! I purchased a truck here that had a sticker price of 32675.00. Ford offered rebates of 5750.00 making price of vehicle 26,925.00 plus tax. Both seller and buyer agreed to have a landscape body removed from the vehicle for an additional 1000.00 making total price 27925.00 This is the price both parties agreed upon. Day of delivery the dealer RAISED the purchase price without buyers consent to 35135.00. 2460.00 OVER sticker price and then applied the rebates of 5750.00. When I noticed the difference in price on the finance paper work the finance manager told me that the new price included the finance charge and thats why the price was higher. That made sense to me so I took delivery of the vehicle only to find out the next day upon closer review that I was scammed. When I checked my paper work they didn't even include a bill of sale which took me almost 30 days of angry phone calls and emails to obtain. When I called the general manager to give him a chance to make it right BEFORE i make a complaint he told me that I had agreed to this price, now I knew for sure he was a liar and had no integrity. I explained to him politely that people don't normally come into a dealership, look at the sticker price and ask to pay 2500.00 more than what the dealer is asking. If you read this carefully you can tell that the salesman, finance manager and general manager have a pretty good scam going because they had an answer for everything and covered for each other pretty carefully. I will be seeing them shortly in district court not small claims because at least if I can't get my money back I can make them spend theres on attorneys fees!!!! Please don't buy from here and teach these people it's not ok to STEAL!!!!

Dave3rings

Apr 21, 2013

Buying a car can one of be the most stressful experiences you have to deal with. My expeience at Stevens 112 Ford has been outstanding. The culture they put into their dealership is a testament to the way things should be. There are some real winners out there selling cars (even Fords) and I use the term "winners" with the maximum amount of sarcasm possible. Everyone from the people who answer the phone at Stevens 112 Ford to Ryan (our sales guy) Dave Benstock (the sales manager) and Dennis and Jessica in leasing, have restored my faith in car dealers. The whole process ended as favorably as it began and you can be certain that I will do all future business with Stevens 112 Ford and send as many friends and colleagues there as possible.

kemann

Mar 20, 2013

Stevens 112 Ford has been great to work with. Our sales person, Jenny Scheele, went out of her way to find us the exact vehicles we wanted and worked diligently to ensure we received the best price. We have purchased two new vehicles from Stevens and have been pleased both times.So far service on the vehicles has been as expected with a small bit of warranty work being completed without any hassles. In one case where a mechanic made a small error they bent over backwards to correct the situation and of course with no charge to us. A nice feature of the dealership is the weekend hours in the shop.

theresasilver

Sep 14, 2012

Everyone at Steven's Ford is committed to making the car buying experience a positive one. My family has purchased three cars from Steven's Ford, and will continue to do so in the future. Carl and Dave went out of their way to give us the best price possible. We are now a loyal "Ford family". Thank you!

Grover A. Hartard

Sep 9, 2012

My first dealing with Stevens Ford was back in 2004. My experiance was very good. In April of 2011 I was in the market for a new Ford truck. I talked to several Ford Dealers. Carl Mattis was extremely helpful. Not only did he manage to provide me with a reasonable price he also took my 04 in as a trade for a reasonable amount. He also introduced me to the service dept. If I had any questions about my truck purchase Carl did his best to answer. Any question he could not answer immidiately he promptly got information to give me the assurance that I was dealing with the right person at the right dealership. Incidently my reason for going to Stevens Ford in 2004 was because I met Mr. Gomes on a jobsite, he commented on my 1999 Ford Truck and said when I was ready to purchase a new truck, I should visit his Dealership.

tippboy

Aug 30, 2012

I recently purchased a 2013 Ford Escape 1.6L EcoBoost FWD with Sync/MyFordTouch. The transaction with salesman Declan Carroll was mostly completed over the phone. I called on a Monday afternoon and asked for the best price available for the vehicle I had in mind - I had done my research and knew exactly what I wanted and had a good idea of a fair price. Declan provided the bottom line price after deducting the various incentives and adding sales tax. I called Declan the next morning and we agreed on the deal. He arranged financing through my own Credit Union at the best available rate and transferred my plates from my old car (which I had just sold privately) as well as arranging for my insurance to be transferred. I visited the dealership at 3:30 Tuesday aftermnoon and completed the transaction. The car was prepped and ready to go. Declan spent considerable time showing me the vehicle controls and features and also brought in his colleague Teresa, who demonstrated the MyFordTouch computer system, which I love, by the way. The finance guy, Gene, did not waste any time trying to push me into buying a warranty I did not need, but he did give me the option, which I declined. The paperwork was correct and speedily completed.By 5PM I was on my way home - easiest and most pleasant car buying experience I have ever had! Two days later Declan called to check if everything was OK and insisted I call him if I ran into any problems. I would highly recommend Stevens Ford and especially Declan Carroll as your sales consultant.

amysmith88788

Aug 22, 2012

I bought a 2012 Ford Fusion SE from this dealership. A refreshingly different and very good experience, unlike other dealerships I had dealt with this year. This is the type of dealership that makes you feel comfortable and at ease - no let's make a deal bs like other places. Declan Carroll is the person to see for an honest and reliable experience. He talked me through all the ins and outs and in the end gave me some extras in the car for a very good price. He followed up to make sure everything was ok a week later and is just an absolute pleasure to deal with. I went to quite a few dealerships before finally contacting Declan Carroll at Stevens and was so happy I did. I LOVE THE 2012 FORD FUSION. Ford has really impressed me with this machine - it's a beauty!

nyfan1212

Aug 6, 2012

this place is a total scam!! they told me I didnt qualify for a rebate, then pocketed the money. I went to rectify the situation and they refused to help me. They changed their story over and over again. I would not let anyone I know buy from here!!

smithersjohn19

Dec 16, 2010

These 2 gentlemen that run the internet Sales dept, and there is no haggle pricing , got the best price the first time , shopped over 10 dealers and wasted so much time for no reason ! This is the warmest feeling most comfortable dealership I've ever visited. Both Vinny & Johnathan have been there for over 6 year's if you need a ride they will arrange it ! Anything to meet your need's . Just be sure to see either one of them for the best experience in your life ! They have even met me at my job to fix a sync issue I recently had.

makeuhigh

Nov 27, 2010

I originally purchased a vehicle from Stevens back in March, *Factory order*When it arrived a few months afterwards most of the *Factory order was wrong.They reordered another one, This one arrived in October.I had the original documents that they gave me.So I knew on the first initial order what I was suppose to get.Upon the *Reorder I was assured that I would get the same price,I asked because I was getting a 2011 rather than a 2010.When it arrived in October I took delivery right away.I was really anxious for the vehicle, Three months delayed,It was rushed to the up-fitter. I lost business because I did not have this vehicle on time.I did not read all the paper work on the delivery day.They over charged me a significant difference, Which I found a month afterwards.I have relationships with other dealers. *Read my other Posts/ Comments.I have never had something like this happen to me before.A fellow colleague of mine recommended me to come here, He is actually a relative of the owner,With that in mind I was not wary of the purchase at all.I left messages, Nothing happened.I do not expect them to make it right.Shame on me for trusting them.My new FORD is great, Too bad I can not say the same about Stevens FORD of Patchogue.Make sure you read and understand your contracts/ documents clearly if you purchase a vehicle here.Good Luck...Best Regards,Makeuhighataol.com

abhchristine

Jul 28, 2010

From beginning to end Stevens Ford made my purchase of a new 2010 Ford Edge a pleasure. The staff were friendly and helpful. More specifically, Lisa in the finance department was very friendly and took a great deal of time with me as we worked together to get what I needed in order to purchase the car at a payment that I could afford. She was very knowledgeable about the additional warranties and explained all details of my purchase and financing. Jonathan spent a great deal of time showing me all the features my new Ford Edge had (even in the pouring rain). He set up my sync features for my cell phone and made sure everything worked and that I had no questions about the vehicle before I left.

kenpask

Mar 12, 2007

Went in for an annual state inspection. I expected to need front brake pads, but did not expect to need rear wheel cylinders. The mechanic stated that it was gushing brake fluid. If there was any leaking fluid, I would have seen it on the ground where I always park my car, the brake fluid level would have been low instead of full and there would have been difficulty stopping the car. Steven's Ford/Kia also charged me for the parts and work that are covered by my extended warranty. Driving out of the lot, I noticed the car shaking whenever the brake were applied. I was told it would have to wait until a technician was in. A couple of weeks later, I dropped off the car after I was able to borrow someone elses car while mine was in the shop, even though my extended warranty guaranteed me a car to use while my car is being worked on. As expected, it was the rotors. They were not cut properly, but I had to pay about $400 to replace the rotors so the car could be driven.

mrmrsmax

Aug 13, 2005

Dealer took order on 2005 mustang,nov.19.2004.six month wait,ordered wrong options.Has had allocation taken away by Ford,lied about it,do not buy mustang from this dealer.refunded $3000.00 deposit I made to guarantee early delivery,am going to small claims for the interest.Wrote letter to ford,will receive 2006 in 8 weeks.Other dealers on Long Island say this dealer gives them all a bad name.Ford exec.that called me agreed.Buyer beware.